2019 Public Service Employee Survey Results by Theme for Canadian Environmental Assessment Agency by Question 108. Are you a person with a disability?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 40 19 11 23 7 0 0 59 30 26
2019 Not a person with a disability 43 43 8 5 2 0 0 85 7 323
2018 Person with a disability 20 54 13 0 13 0 0 74 13 15
2018 Not a person with a disability 38 44 9 6 3 0 0 82 9 234
2017 Person with a disability 40 43 8 0 9 0 0 83 9 12
2017 Not a person with a disability 45 38 11 4 1 0 0 83 5 216
2014 Person with a disability 36 42 0 22 0 0 0 78 22 14
2014 Not a person with a disability 30 42 16 8 3 0 0 73 11 195

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 36 26 11 15 12 0 0 62 27 26
2019 Not a person with a disability 46 35 9 6 4 0 0 81 10 321
2018 Person with a disability 24 45 0 12 18 0 0 69 31 16
2018 Not a person with a disability 42 38 10 7 2 0 0 80 10 237
2017 Person with a disability 48 36 8 0 9 0 0 83 9 12
2017 Not a person with a disability 42 38 12 4 4 0 0 80 8 213

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 47 16 19 7 11 0 0 63 18 26
2019 Not a person with a disability 51 33 10 4 1 0 0 85 5 320
2018 Person with a disability 33 48 7 0 13 0 0 80 13 15
2018 Not a person with a disability 47 39 10 2 2 0 0 86 4 236
2017 Person with a disability 65 26 0 9 0 0 0 91 9 12
2017 Not a person with a disability 54 33 9 2 1 0 0 88 3 216
2014 Person with a disability 65 15 7 14 0 0 0 79 14 14
2014 Not a person with a disability 52 34 9 3 1 0 0 87 4 195

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 40 30 12 15 4 0 0 70 18 26
2019 Not a person with a disability 48 40 7 3 2 0 0 88 5 323
2018 Person with a disability 43 27 12 6 12 0 0 69 18 16
2018 Not a person with a disability 42 44 7 5 2 0 0 87 6 236
2017 Person with a disability 32 60 0 0 9 0 0 91 9 12
2017 Not a person with a disability 47 40 8 4 2 0 0 87 5 216
2014 Person with a disability 42 22 21 15 0 0 0 65 15 14
2014 Not a person with a disability 38 37 16 7 1 0 0 76 8 195

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 47 23 19 4 7 0 0 70 12 26
2019 Not a person with a disability 52 32 8 6 2 1 0 85 7 321
2018 Person with a disability 51 12 12 12 12 0 0 63 24 16
2018 Not a person with a disability 52 32 9 5 2 0 0 84 7 236
2017 Person with a disability 32 51 0 8 9 0 0 83 17 12
2017 Not a person with a disability 53 34 8 2 2 0 0 88 4 216
2014 Person with a disability 49 22 7 8 7 7 0 77 16 14
2014 Not a person with a disability 37 37 15 8 2 1 0 75 9 195

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 47 22 15 12 4 0 0 69 15 26
2019 Not a person with a disability 52 33 9 4 2 0 0 85 6 323
2018 Person with a disability 51 12 18 6 12 0 0 63 18 16
2018 Not a person with a disability 47 36 9 5 1 0 0 84 7 235
2017 Person with a disability 42 24 25 0 9 0 0 67 9 12
2017 Not a person with a disability 51 37 8 2 2 0 0 88 4 216
2014 Person with a disability 49 22 7 22 0 0 0 72 22 14
2014 Not a person with a disability 37 39 17 5 2 0 0 76 7 195

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 43 15 16 19 7 0 0 58 26 26
2019 Not a person with a disability 44 22 17 8 3 5 0 70 12 322
2018 Person with a disability 39 12 18 12 12 6 0 54 26 16
2018 Not a person with a disability 51 21 12 9 6 2 0 73 15 237
2017 Person with a disability 52 6 16 9 9 8 0 64 19 12
2017 Not a person with a disability 41 25 18 9 3 4 0 70 12 216
2014 Person with a disability 21 22 28 8 7 14 0 50 17 14
2014 Not a person with a disability 35 22 15 17 6 3 1 60 24 195
Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 58 19 7 12 4 0 0 77 15 26
2019 Not a person with a disability 57 24 9 4 2 2 3 85 6 323

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 55 22 8 11 4 0 0 77 15 26
2019 Not a person with a disability 57 25 9 5 2 1 1 83 7 323
2018 Person with a disability 63 12 6 12 6 0 0 76 18 16
2018 Not a person with a disability 50 32 7 7 2 2 0 84 9 237
2017 Person with a disability 42 50 0 0 0 8 0 100 0 12
2017 Not a person with a disability 53 32 7 4 1 2 1 87 6 216
2014 Person with a disability 71 15 7 0 0 7 0 93 0 14
2014 Not a person with a disability 49 27 12 7 5 0 0 77 12 195

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 66 11 12 7 4 0 0 77 11 26
2019 Not a person with a disability 53 27 9 8 2 1 0 81 10 320
2018 Person with a disability 51 31 6 6 6 0 0 82 12 16
2018 Not a person with a disability 47 32 10 7 3 1 0 79 11 236
2017 Person with a disability 67 17 0 9 0 8 0 91 9 12
2017 Not a person with a disability 49 34 7 4 3 2 1 85 8 216
2014 Person with a disability 55 38 7 0 0 0 0 93 0 14
2014 Not a person with a disability 47 29 12 9 4 0 0 76 13 195

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 66 7 12 11 4 0 0 74 15 26
2019 Not a person with a disability 58 28 6 5 2 1 0 86 7 322
2018 Person with a disability 63 12 6 6 12 0 0 76 18 16
2018 Not a person with a disability 53 29 8 6 4 0 0 82 10 238
2017 Person with a disability 67 16 8 0 9 0 0 83 9 12
2017 Not a person with a disability 57 26 9 4 3 0 0 84 7 216
2014 Person with a disability 64 7 29 0 0 0 0 71 0 14
2014 Not a person with a disability 49 27 11 6 6 1 0 77 13 195

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 40 23 23 4 4 7 0 67 8 26
2019 Not a person with a disability 45 33 11 3 2 5 0 83 5 320
2018 Person with a disability 43 27 12 12 6 0 0 69 18 16
2018 Not a person with a disability 51 30 9 5 3 3 0 83 7 236
2017 Person with a disability 24 52 8 0 0 17 0 90 0 12
2017 Not a person with a disability 47 35 6 7 0 4 0 86 7 216
2014 Person with a disability 28 51 7 0 7 8 0 85 7 14
2014 Not a person with a disability 33 37 13 11 2 4 0 73 14 195

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 36 26 19 19 0 0 0 62 19 26
2019 Not a person with a disability 41 36 13 5 2 3 0 79 7 320
2018 Person with a disability 37 33 6 18 6 0 0 69 24 16
2018 Not a person with a disability 41 39 9 8 3 0 0 80 11 235
2017 Person with a disability 24 59 17 0 0 0 0 83 0 12
2017 Not a person with a disability 45 37 11 5 1 1 0 83 6 215
2014 Person with a disability 31 46 8 7 7 0 0 77 15 13
2014 Not a person with a disability 28 39 16 12 2 3 0 69 14 194

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 29 19 24 16 8 4 0 50 25 25
2019 Not a person with a disability 29 39 13 12 3 5 0 71 16 320
2018 Person with a disability 31 33 18 6 6 6 0 67 13 16
2018 Not a person with a disability 28 40 18 9 3 2 0 69 13 235
2017 Person with a disability 0 75 16 9 0 0 0 75 9 12
2017 Not a person with a disability 36 35 14 10 2 3 0 73 12 216
2014 Person with a disability 28 28 37 0 7 0 0 56 7 14
2014 Not a person with a disability 19 38 20 14 5 5 0 60 19 195

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 24 27 19 22 8 0 0 51 30 26
2019 Not a person with a disability 21 42 14 16 5 3 0 64 21 319
2018 Person with a disability 12 51 12 18 6 0 0 63 24 16
2018 Not a person with a disability 23 39 16 14 7 1 0 63 21 236
2017 Person with a disability 8 50 25 17 0 0 0 59 17 12
2017 Not a person with a disability 29 39 13 12 5 2 0 69 17 216
2014 Person with a disability 35 15 29 14 0 8 0 53 15 14
2014 Not a person with a disability 17 34 15 23 9 2 0 51 33 195
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 24 39 15 4 15 4 0 65 20 26
2019 Not a person with a disability 42 41 9 7 2 0 0 83 9 322
2018 Person with a disability 24 33 18 12 12 0 0 57 24 16
2018 Not a person with a disability 34 43 11 9 3 0 0 77 12 238
2017 Person with a disability 40 27 24 0 9 0 0 67 9 12
2017 Not a person with a disability 39 42 9 5 4 0 0 82 9 216
2014 Person with a disability 35 30 14 15 7 0 0 65 22 14
2014 Not a person with a disability 25 46 11 12 5 1 0 72 17 195

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 32 26 19 15 7 0 0 58 22 26
2019 Not a person with a disability 38 40 11 8 3 0 0 77 12 317
2018 Person with a disability 12 63 0 6 18 0 0 76 24 16
2018 Not a person with a disability 32 41 14 10 2 0 0 73 13 238
2017 Person with a disability 23 52 16 0 9 0 0 75 9 12
2017 Not a person with a disability 35 43 11 9 3 0 0 78 11 216

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 54 27 12 0 7 0 0 81 7 26
2019 Not a person with a disability 48 30 11 8 2 1 1 78 10 323
2018 Person with a disability 37 39 0 6 12 0 6 80 20 16
2018 Not a person with a disability 43 37 10 6 2 0 1 81 9 238
2017 Person with a disability 44 33 14 9 0 0 0 77 9 12
2017 Not a person with a disability 41 41 9 3 3 2 1 84 6 216
2014 Person with a disability 56 37 7 0 0 0 0 93 0 14
2014 Not a person with a disability 40 34 10 10 5 1 0 74 15 195

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 28 40 8 12 12 0 0 69 23 25
2019 Not a person with a disability 31 40 12 13 3 1 0 72 16 322
2018 Person with a disability 12 33 18 24 12 0 0 45 37 16
2018 Not a person with a disability 26 47 14 10 2 0 0 74 13 238
2017 Person with a disability 23 44 25 0 9 0 0 67 9 12
2017 Not a person with a disability 30 46 12 10 2 0 0 76 12 216
2014 Person with a disability 28 52 7 14 0 0 0 79 14 14
2014 Not a person with a disability 28 42 9 16 4 0 1 71 20 195

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 28 15 28 15 7 7 0 46 24 26
2019 Not a person with a disability 30 38 13 11 4 4 0 71 16 323
2018 Person with a disability 24 33 18 12 12 0 0 57 24 16
2018 Not a person with a disability 26 40 16 10 5 2 0 68 16 236
2017 Person with a disability 17 49 25 0 9 0 0 66 9 12
2017 Not a person with a disability 33 37 13 11 5 1 0 70 16 215
2014 Person with a disability 35 22 8 8 21 7 0 61 31 14
2014 Not a person with a disability 21 40 17 14 6 1 0 62 21 195

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 24 22 12 19 19 4 0 48 39 26
2019 Not a person with a disability 29 28 14 13 11 4 1 60 25 323
2018 Person with a disability 18 21 31 6 24 0 0 39 31 16
2018 Not a person with a disability 28 32 13 14 10 2 1 61 25 236
2017 Person with a disability 0 58 8 25 9 0 0 58 34 12
2017 Not a person with a disability 24 29 11 20 12 4 0 55 34 216
2014 Person with a disability 28 29 8 7 22 7 0 61 31 14
2014 Not a person with a disability 11 23 14 24 24 3 1 35 51 195

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 35 16 19 15 15 0 0 51 30 26
2019 Not a person with a disability 49 22 16 6 3 1 4 74 9 323

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 54 11 8 11 12 0 4 68 24 26
2019 Not a person with a disability 55 14 8 6 6 1 11 78 13 321

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 46 27 4 8 11 4 0 76 20 26
2019 Not a person with a disability 55 24 12 3 2 1 3 82 5 321

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 45 20 8 12 8 8 0 70 21 25
2019 Not a person with a disability 45 24 14 4 4 3 5 76 9 323

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 61 7 16 7 4 4 0 72 12 26
2019 Not a person with a disability 52 14 15 5 6 1 6 72 12 321

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 61 11 12 7 0 8 0 79 8 26
2019 Not a person with a disability 77 9 6 1 1 1 5 92 2 321

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 46 24 11 4 7 4 4 76 12 26
2019 Not a person with a disability 83 6 1 2 1 4 4 96 3 321

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 51 15 0 15 11 4 4 72 28 26
2019 Not a person with a disability 83 5 1 1 0 1 9 97 2 320

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 28 34 8 19 12 0 0 62 30 26
2019 Not a person with a disability 39 40 10 8 3 0 0 79 12 321
2018 Person with a disability 31 39 6 12 12 0 0 69 24 16
2018 Not a person with a disability 33 41 13 10 3 0 0 75 13 235
2017 Person with a disability 49 51 0 0 0 0 0 100 0 12
2017 Not a person with a disability 39 40 10 9 1 0 0 79 10 216
2014 Person with a disability 49 35 15 0 0 0 0 85 0 14
2014 Not a person with a disability 25 48 11 11 5 0 0 73 16 195

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 36 30 19 4 11 0 0 66 15 26
2019 Not a person with a disability 40 39 12 6 2 0 0 80 8 321
2018 Person with a disability 37 45 6 6 6 0 0 82 12 16
2018 Not a person with a disability 39 40 11 7 2 0 0 79 10 236
2017 Person with a disability 40 36 25 0 0 0 0 75 0 12
2017 Not a person with a disability 41 36 15 5 3 0 0 77 8 216
2014 Person with a disability 38 39 7 16 0 0 0 77 16 13
2014 Not a person with a disability 27 39 12 14 6 0 1 67 21 195

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 28 38 15 12 4 4 0 68 16 26
2019 Not a person with a disability 41 40 6 10 2 0 0 81 12 319
2018 Person with a disability 31 33 6 18 12 0 0 63 31 16
2018 Not a person with a disability 36 40 11 9 3 1 0 77 12 237
2017 Person with a disability 49 35 8 9 0 0 0 83 9 12
2017 Not a person with a disability 42 40 8 9 1 0 0 82 10 216
2014 Person with a disability 56 22 22 0 0 0 0 78 0 14
2014 Not a person with a disability 34 38 15 10 3 0 0 72 13 195

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 43 26 4 15 8 4 0 72 24 26
2019 Not a person with a disability 32 44 14 6 1 4 0 79 7 323
2018 Person with a disability 24 27 24 0 6 18 0 63 7 16
2018 Not a person with a disability 38 38 14 6 3 1 0 76 9 235
2017 Person with a disability 15 52 33 0 0 0 0 67 0 12
2017 Not a person with a disability 31 41 17 7 1 3 0 74 8 215

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 42 23 16 15 4 0 0 65 19 26
2019 Not a person with a disability 51 32 8 6 3 0 0 83 9 323
2018 Person with a disability 20 48 7 7 20 0 0 67 26 15
2018 Not a person with a disability 54 31 7 5 3 0 0 85 8 238
2017 Person with a disability 42 40 18 0 0 0 0 82 0 12
2017 Not a person with a disability 49 31 8 9 3 0 0 81 12 216
2014 Person with a disability 57 8 22 14 0 0 0 65 14 14
2014 Not a person with a disability 43 35 11 8 5 0 0 77 12 194

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 36 31 11 11 11 0 0 67 22 26
2019 Not a person with a disability 24 39 22 10 4 0 0 63 14 321
2018 Person with a disability 12 43 27 6 12 0 0 55 18 16
2018 Not a person with a disability 32 33 20 9 6 0 0 65 15 237
2017 Person with a disability 17 55 17 10 0 0 0 73 10 12
2017 Not a person with a disability 31 39 22 5 2 0 0 70 8 216
2014 Person with a disability 21 49 23 7 0 0 0 70 7 14
2014 Not a person with a disability 29 40 17 8 5 0 0 70 13 195

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 54 22 12 8 4 0 0 76 12 26
2019 Not a person with a disability 68 20 5 3 2 2 0 90 5 321
2017 Person with a disability 67 16 0 9 0 8 0 91 9 12
2017 Not a person with a disability 62 23 4 4 1 3 3 90 5 216
2014 Person with a disability 49 43 0 0 0 8 0 100 0 14
2014 Not a person with a disability 59 21 10 3 4 3 2 83 7 195

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Person with a disability 53 24 24 26
2019 Not a person with a disability 31 31 38 323
2018 Person with a disability 18 24 57 16
2018 Not a person with a disability 28 32 40 238
2017 Person with a disability 50 27 23 12
2017 Not a person with a disability 25 34 41 215
2014 Person with a disability 42 22 36 14
2014 Not a person with a disability 35 24 42 194

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Person with a disability 14 43 29 7 0 7 14
2019 Not a person with a disability 7 31 29 7 13 14 101
2017 Not a person with a disability 19 24 41 4 6 5 54
2014 Not a person with a disability 3 18 56 15 9999 9 68
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 51 27 19 4 0 0 0 78 4 26
2019 Not a person with a disability 60 30 6 2 1 0 0 91 4 322
2018 Person with a disability 43 39 0 6 12 0 0 82 18 16
2018 Not a person with a disability 57 34 3 5 1 0 0 91 6 236
2017 Person with a disability 49 51 0 0 0 0 0 100 0 12
2017 Not a person with a disability 52 37 7 3 1 0 0 89 4 216
2014 Person with a disability 36 57 7 0 0 0 0 93 0 14
2014 Not a person with a disability 46 39 8 5 2 0 0 85 7 195

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 47 27 15 11 0 0 0 74 11 26
2019 Not a person with a disability 38 47 9 4 1 1 0 85 6 323
2018 Person with a disability 31 45 12 0 12 0 0 76 12 16
2018 Not a person with a disability 36 46 10 5 3 0 0 82 8 238
2017 Person with a disability 26 66 8 0 0 0 0 92 0 12
2017 Not a person with a disability 37 43 9 9 1 0 0 81 10 216
2014 Person with a disability 22 44 7 7 14 7 0 70 22 14
2014 Not a person with a disability 28 40 15 12 4 1 0 68 16 195

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 11 38 23 20 4 4 0 25 51 26
2019 Not a person with a disability 10 21 37 21 9 1 1 31 31 323
2018 Person with a disability 6 37 37 21 0 0 0 21 43 16
2018 Not a person with a disability 8 22 44 19 7 0 0 26 29 236
2017 Person with a disability 0 43 33 8 15 0 0 23 43 12
2017 Not a person with a disability 4 21 41 23 7 0 3 31 26 216
2014 Person with a disability 0 22 36 42 0 0 0 42 22 14
2014 Not a person with a disability 7 16 44 23 6 2 2 30 24 194

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 8 19 26 20 24 4 0 45 27 26
2019 Not a person with a disability 7 15 29 30 17 2 1 49 22 322
2018 Person with a disability 12 24 24 33 6 0 0 39 37 16
2018 Not a person with a disability 3 14 31 34 15 1 1 50 18 238
2017 Person with a disability 9 16 26 34 15 0 0 49 25 12
2017 Not a person with a disability 4 18 30 27 16 2 4 45 23 216
2014 Person with a disability 7 7 44 28 14 0 0 42 14 14
2014 Not a person with a disability 5 13 33 32 14 2 1 47 19 195

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 20 35 33 12 0 0 0 12 55 25
2019 Not a person with a disability 17 23 33 14 9 2 1 25 42 323
2018 Person with a disability 6 31 31 14 18 0 0 33 37 16
2018 Not a person with a disability 11 23 30 22 12 0 1 35 34 236
2017 Person with a disability 0 43 49 0 9 0 0 9 43 12
2017 Not a person with a disability 10 26 32 18 10 0 2 29 38 215
2014 Person with a disability 15 8 50 21 7 0 0 28 22 14
2014 Not a person with a disability 14 28 32 20 4 1 2 24 43 194

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 12 20 32 12 21 4 0 34 32 25
2019 Not a person with a disability 13 26 34 21 6 0 0 28 39 322
2018 Person with a disability 13 47 33 0 7 0 0 7 60 15
2018 Not a person with a disability 8 27 38 20 6 0 0 27 35 236
2017 Person with a disability 0 43 32 25 0 0 0 25 43 12
2017 Not a person with a disability 7 21 43 20 8 0 2 28 28 215
2014 Person with a disability 7 22 36 28 7 0 0 35 29 14
2014 Not a person with a disability 9 22 37 22 8 0 2 30 32 194

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 15 15 11 30 25 4 0 57 32 26
2019 Not a person with a disability 13 21 25 18 19 3 2 38 36 321
2018 Person with a disability 24 33 24 6 6 0 6 13 61 16
2018 Not a person with a disability 8 23 34 20 13 1 1 33 32 237
2017 Person with a disability 0 60 8 17 15 0 0 32 60 12
2017 Not a person with a disability 10 17 33 20 12 2 5 35 29 215
2014 Person with a disability 0 36 36 21 7 0 0 28 36 14
2014 Not a person with a disability 8 20 29 26 10 3 4 39 30 194

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 11 19 19 19 20 12 0 44 34 26
2019 Not a person with a disability 12 15 26 23 17 3 2 43 29 322
2018 Person with a disability 13 13 46 22 7 0 0 28 26 15
2018 Not a person with a disability 6 14 32 30 15 2 2 46 20 235
2017 Person with a disability 9 27 48 8 0 0 8 9 39 12
2017 Not a person with a disability 10 21 32 22 10 1 5 34 32 216
2014 Person with a disability 0 15 22 49 7 0 7 60 16 14
2014 Not a person with a disability 9 18 27 27 14 2 3 43 29 194

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 8 31 31 16 8 4 4 26 41 26
2019 Not a person with a disability 12 19 37 18 10 3 1 29 33 323
2018 Person with a disability 12 18 43 14 6 6 0 22 33 16
2018 Not a person with a disability 7 17 39 25 10 2 0 36 24 236
2017 Person with a disability 9 26 42 8 6 0 9 16 38 12
2017 Not a person with a disability 7 17 36 21 14 2 4 37 25 214
2014 Person with a disability 0 29 35 35 0 0 0 35 29 14
2014 Not a person with a disability 8 21 40 20 8 2 2 29 30 194

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 4 11 42 19 23 0 0 43 15 26
2019 Not a person with a disability 3 14 35 32 15 1 1 48 17 323

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 20 35 19 19 7 0 0 55 26 26
2019 Not a person with a disability 23 42 16 12 5 2 0 66 18 322

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 55 11 7 11 15 0 0 66 27 26
2019 Not a person with a disability 56 30 6 6 2 1 0 86 8 322
2018 Person with a disability 43 14 12 12 18 0 0 57 31 16
2018 Not a person with a disability 50 30 10 8 3 0 0 80 10 235
2017 Person with a disability 64 26 10 0 0 0 0 90 0 12
2017 Not a person with a disability 54 31 6 6 3 0 0 85 9 216
2014 Person with a disability 29 42 7 22 0 0 0 72 22 14
2014 Not a person with a disability 53 30 7 8 2 1 0 83 10 195

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 62 15 4 11 7 0 0 77 19 26
2019 Not a person with a disability 65 28 4 2 1 0 0 93 3 321
2018 Person with a disability 49 14 12 24 0 0 0 63 24 16
2018 Not a person with a disability 61 26 8 2 2 0 0 87 4 236
2017 Person with a disability 56 44 0 0 0 0 0 100 0 12
2017 Not a person with a disability 61 31 5 0 2 0 0 93 2 216
2014 Person with a disability 65 14 7 15 0 0 0 78 15 14
2014 Not a person with a disability 55 35 4 5 2 0 0 89 7 193

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 58 7 19 15 0 0 0 66 15 26
2019 Not a person with a disability 61 30 6 2 1 1 0 91 3 321
2018 Person with a disability 43 33 12 6 6 0 0 76 12 16
2018 Not a person with a disability 54 33 7 5 1 0 0 87 6 236

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 47 23 0 11 12 7 0 75 25 26
2019 Not a person with a disability 47 36 8 5 1 2 0 85 7 321
2018 Person with a disability 37 27 6 12 6 12 0 72 21 16
2018 Not a person with a disability 51 37 7 2 1 2 0 90 3 236
2017 Person with a disability 24 52 8 9 0 8 0 82 9 12
2017 Not a person with a disability 48 39 5 4 2 2 0 89 6 216
2014 Person with a disability 42 29 8 14 7 0 0 72 21 14
2014 Not a person with a disability 46 41 5 4 2 2 0 89 6 194

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 47 23 19 4 4 4 0 72 8 26
2019 Not a person with a disability 50 35 10 2 1 2 0 87 3 321
2018 Person with a disability 31 39 6 6 6 12 0 79 14 16
2018 Not a person with a disability 48 34 12 3 1 2 0 84 4 237
2017 Person with a disability 24 41 18 9 0 8 0 71 9 12
2017 Not a person with a disability 45 37 8 3 0 6 0 88 4 216
2014 Person with a disability 49 22 15 7 7 0 0 71 14 14
2014 Not a person with a disability 46 35 10 1 1 6 0 86 3 195

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 54 30 8 4 4 0 0 85 7 26
2019 Not a person with a disability 67 24 7 3 0 0 0 90 3 321
2018 Person with a disability 45 24 12 6 12 0 0 69 18 16
2018 Not a person with a disability 61 33 3 3 0 0 0 93 3 236
2017 Person with a disability 41 50 0 0 9 0 0 91 9 12
2017 Not a person with a disability 61 31 6 2 1 0 0 92 3 216
2014 Person with a disability 57 29 0 7 7 0 0 86 14 14
2014 Not a person with a disability 53 37 4 3 2 0 0 91 5 195

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 51 11 16 19 4 0 0 62 22 26
2019 Not a person with a disability 33 31 15 6 3 10 3 73 10 322
2018 Person with a disability 12 31 12 21 18 6 0 46 41 16
2018 Not a person with a disability 29 33 15 8 4 8 3 70 14 236
2017 Person with a disability 15 51 9 0 9 8 9 79 10 12
2017 Not a person with a disability 32 29 12 11 3 9 4 70 16 216
2014 Person with a disability 15 47 23 7 0 7 0 67 8 13
2014 Not a person with a disability 32 27 15 9 5 7 5 67 16 195

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 51 0 8 26 8 7 0 55 36 26
2019 Not a person with a disability 39 30 12 10 4 4 1 73 15 322
2018 Person with a disability 31 21 12 18 12 6 0 54 33 16
2018 Not a person with a disability 41 29 14 9 4 2 2 72 13 238
2017 Person with a disability 24 51 16 9 0 0 0 75 9 12
2017 Not a person with a disability 42 32 11 9 3 3 0 77 12 216
2014 Person with a disability 43 43 0 14 0 0 0 86 14 14
2014 Not a person with a disability 42 36 8 9 4 1 0 78 13 195

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 39 20 22 7 8 4 0 61 15 26
2019 Not a person with a disability 43 34 15 5 1 2 0 78 7 319
2018 Person with a disability 31 14 37 6 12 0 0 45 18 16
2018 Not a person with a disability 42 38 14 4 1 2 0 81 5 236

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 17 8 20 23 20 12 0 28 49 25
2019 Not a person with a disability 23 26 18 7 7 17 2 61 17 320
2018 Person with a disability 18 14 12 18 24 12 0 37 49 16
2018 Not a person with a disability 22 25 22 8 5 14 3 57 17 238
2017 Person with a disability 15 16 27 17 9 17 0 37 31 12
2017 Not a person with a disability 27 19 15 11 9 16 3 56 25 216
2014 Person with a disability 21 14 22 7 22 15 0 41 33 14
2014 Not a person with a disability 18 20 20 16 11 12 3 45 32 195

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 46 35 4 7 8 0 0 81 15 26
2019 Not a person with a disability 43 42 3 9 2 0 0 86 11 323
2017 Person with a disability 22 70 8 0 0 0 0 92 0 12
2017 Not a person with a disability 32 55 2 8 2 0 0 87 10 216
2014 Person with a disability 35 58 7 0 0 0 0 93 0 14
2014 Not a person with a disability 39 47 4 10 1 0 0 86 10 195

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 39 23 8 11 19 0 0 62 30 26
2019 Not a person with a disability 50 32 4 11 3 0 0 82 14 322
2017 Person with a disability 32 24 18 26 0 0 0 56 26 12
2017 Not a person with a disability 44 36 4 12 4 0 0 80 16 216
2014 Person with a disability 35 36 8 22 0 0 0 71 22 14
2014 Not a person with a disability 51 33 7 6 3 0 0 84 9 194

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 57 15 4 16 8 0 0 72 24 25
2019 Not a person with a disability 50 36 7 5 1 0 0 87 7 318
2017 Person with a disability 44 45 11 0 0 0 0 89 0 11
2017 Not a person with a disability 50 40 5 4 1 0 0 90 5 216
2014 Person with a disability 42 36 15 7 0 0 0 78 7 14
2014 Not a person with a disability 55 33 6 5 0 0 0 88 6 194

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 65 23 8 4 0 0 0 88 4 26
2019 Not a person with a disability 70 16 4 6 3 0 1 86 10 323
2017 Person with a disability 56 27 9 0 8 0 0 83 8 12
2017 Not a person with a disability 64 21 5 7 3 0 0 85 10 215
2014 Person with a disability 72 28 0 0 0 0 0 100 0 14
2014 Not a person with a disability 63 22 5 6 4 0 1 86 10 195

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 73 23 4 0 0 0 0 96 0 26
2019 Not a person with a disability 70 15 6 5 2 0 2 87 7 321
2017 Person with a disability 92 8 0 0 0 0 0 100 0 12
2017 Not a person with a disability 74 16 4 4 2 0 0 90 6 216
2014 Person with a disability 79 14 0 7 0 0 0 93 7 14
2014 Not a person with a disability 70 17 3 6 3 0 2 89 9 195

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 81 8 4 8 0 0 0 89 8 26
2019 Not a person with a disability 86 6 3 2 1 1 2 94 3 322
2017 Person with a disability 100 0 0 0 0 0 0 100 0 12
2017 Not a person with a disability 83 9 4 1 1 0 2 93 2 216
2014 Person with a disability 100 0 0 0 0 0 0 100 0 14
2014 Not a person with a disability 80 10 3 3 2 0 2 93 5 195

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 43 30 11 8 0 4 4 79 8 26
2019 Not a person with a disability 33 28 19 7 4 7 2 67 12 322

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 50 23 4 11 7 0 4 76 19 26
2019 Not a person with a disability 30 46 8 7 3 1 5 81 11 322

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 50 19 8 7 4 7 4 79 13 26
2019 Not a person with a disability 54 26 8 2 1 5 5 88 3 319

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 26 74 26
2019 Not a person with a disability 9 91 322

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 27 73 26
2019 Not a person with a disability 16 84 323

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 27 7 15 4 11 26 8 53 23 26
2019 Not a person with a disability 18 12 16 7 3 34 10 54 18 321
2018 Person with a disability 21 6 18 12 0 37 6 47 21 16
2018 Not a person with a disability 18 16 16 7 2 35 6 58 15 238
2017 Person with a disability 24 16 10 8 9 25 8 59 25 12
2017 Not a person with a disability 19 16 14 5 2 37 7 63 13 215
2014 Person with a disability 14 28 0 7 7 38 7 75 25 14
2014 Not a person with a disability 10 14 18 6 5 37 10 45 20 195

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 47 7 8 19 7 11 0 61 30 26
2019 Not a person with a disability 41 22 16 5 3 12 1 72 9 323
2018 Person with a disability 33 18 18 12 6 12 0 58 21 16
2018 Not a person with a disability 35 34 15 4 3 8 0 75 8 237
2017 Person with a disability 32 24 27 0 9 8 0 61 9 12
2017 Not a person with a disability 33 31 15 7 1 12 1 73 9 215
2014 Person with a disability 21 51 7 7 7 8 0 78 15 14
2014 Not a person with a disability 26 24 20 8 4 17 2 61 14 195

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 27 73 26
2019 Not a person with a disability 4 96 322

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 27 73 26
2019 Not a person with a disability 4 96 320

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 32 11 16 8 11 19 4 55 25 26
2019 Not a person with a disability 19 9 15 1 1 44 11 63 5 321
2018 Person with a disability 27 6 12 12 6 31 6 52 29 16
2018 Not a person with a disability 19 13 18 1 2 41 6 59 6 237
2017 Person with a disability 6 16 19 0 0 42 17 55 0 12
2017 Not a person with a disability 18 12 16 0 0 45 8 63 2 216
2014 Person with a disability 21 14 7 7 7 45 0 63 25 14
2014 Not a person with a disability 12 8 18 0 1 46 15 51 4 195

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 47 15 24 0 7 8 0 66 8 26
2019 Not a person with a disability 45 21 15 2 1 15 1 79 4 322
2018 Person with a disability 33 12 12 18 6 18 0 55 30 16
2018 Not a person with a disability 37 35 15 2 1 10 1 80 3 236
2017 Person with a disability 32 16 35 0 0 8 9 58 0 12
2017 Not a person with a disability 35 32 15 1 1 15 1 80 3 216
2014 Person with a disability 42 29 0 14 7 8 0 78 22 14
2014 Not a person with a disability 29 23 19 2 1 24 2 70 4 195

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 61 39 26
2019 Not a person with a disability 14 86 323
2017 Person with a disability 60 40 12
2017 Not a person with a disability 12 88 216
2014 Person with a disability 57 43 14
2014 Not a person with a disability 13 87 195

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 63 37 16
2019 Not a person with a disability 89 11 45
2017 Not a person with a disability 80 20 25
2014 Not a person with a disability 92 8 24

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 41 10 10 21 20 0 0 50 40 10
2019 Not a person with a disability 60 32 2 5 0 0 0 93 5 40
2017 Not a person with a disability 75 20 0 5 0 0 0 95 5 20
2014 Not a person with a disability 64 31 4 0 0 0 0 96 0 22
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 70 12 0 11 4 4 0 85 15 26
2019 Not a person with a disability 72 18 6 1 2 1 0 91 3 323
2018 Person with a disability 76 12 0 0 12 0 0 88 12 16
2018 Not a person with a disability 70 17 8 2 2 0 0 87 5 238
2017 Person with a disability 83 0 0 0 9 8 0 91 9 12
2017 Not a person with a disability 66 24 5 1 2 1 0 91 4 216

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 44 27 15 11 4 0 0 70 15 26
2019 Not a person with a disability 37 41 10 6 2 4 0 82 8 322
2018 Person with a disability 39 37 6 6 12 0 0 76 18 16
2018 Not a person with a disability 38 41 13 4 3 1 0 80 7 237
2017 Person with a disability 31 52 0 9 8 0 0 83 17 12
2017 Not a person with a disability 31 46 12 6 3 1 0 78 10 216

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 36 23 7 19 12 4 0 61 31 26
2019 Not a person with a disability 26 40 16 11 4 2 0 68 16 322
2018 Person with a disability 21 37 12 12 18 0 0 57 31 16
2018 Not a person with a disability 34 38 14 9 3 2 0 74 12 237
2017 Person with a disability 23 25 35 0 17 0 0 48 17 12
2017 Not a person with a disability 25 45 14 11 4 1 0 70 15 216

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 24 24 11 18 19 0 4 50 39 26
2019 Not a person with a disability 24 35 19 10 11 0 0 60 21 323
2018 Person with a disability 6 43 12 8 31 0 0 49 39 16
2018 Not a person with a disability 16 29 25 16 13 0 1 45 29 237
2017 Person with a disability 15 24 17 16 27 0 0 39 44 12
2017 Not a person with a disability 11 23 24 19 21 0 2 35 41 216

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 20 15 30 19 15 0 0 35 34 26
2019 Not a person with a disability 12 24 31 19 13 0 0 37 33 322
2018 Person with a disability 0 0 37 33 31 0 0 0 63 16
2018 Not a person with a disability 8 28 27 24 11 0 1 37 36 237
2017 Person with a disability 0 25 14 44 17 0 0 25 60 12
2017 Not a person with a disability 10 27 31 21 10 0 0 37 31 216

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 25 11 32 24 8 0 0 37 31 25
2019 Not a person with a disability 13 30 30 15 12 0 0 43 27 323
2018 Person with a disability 7 7 20 41 26 0 0 13 67 15
2018 Not a person with a disability 14 28 28 22 7 0 1 43 29 237
2017 Person with a disability 0 25 31 44 0 0 0 25 44 12
2017 Not a person with a disability 13 30 29 20 7 0 0 44 27 215

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 17 28 24 23 8 0 0 45 31 25
2019 Not a person with a disability 18 26 25 18 13 0 0 44 31 323
2018 Person with a disability 6 0 31 33 31 0 0 6 63 16
2018 Not a person with a disability 15 27 28 18 11 0 1 42 29 237
2017 Person with a disability 0 32 27 33 9 0 0 32 41 12
2017 Not a person with a disability 17 26 24 17 14 1 1 44 31 215

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 53 23 16 4 4 0 0 77 8 25
2019 Not a person with a disability 36 30 17 8 7 0 2 67 16 322
2018 Person with a disability 6 37 45 6 6 0 0 43 12 16
2018 Not a person with a disability 37 30 15 11 5 0 2 68 16 237
2017 Person with a disability 32 34 26 8 0 0 0 66 8 12
2017 Not a person with a disability 31 36 17 9 4 0 3 70 13 216

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 20 24 16 26 15 0 0 43 41 26
2019 Not a person with a disability 25 31 22 14 9 0 0 56 22 321
2018 Person with a disability 6 18 57 0 18 0 0 24 18 16
2018 Not a person with a disability 27 29 23 13 7 0 0 57 20 236
2017 Person with a disability 18 34 18 11 18 0 0 53 29 11
2017 Not a person with a disability 24 35 23 10 8 0 0 60 18 215

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 27 42 15 15 0 0 0 70 15 26
2019 Not a person with a disability 33 31 21 9 5 1 0 65 14 321
2018 Person with a disability 26 33 22 13 7 0 0 59 20 15
2018 Not a person with a disability 30 32 26 7 3 0 2 63 10 235
2017 Person with a disability 18 35 18 20 9 0 0 53 29 11
2017 Not a person with a disability 32 34 23 7 4 0 0 66 11 215

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 21 23 38 15 4 0 0 44 19 26
2019 Not a person with a disability 22 37 24 11 6 1 0 59 17 318
2018 Person with a disability 0 57 37 0 6 0 0 57 6 16
2018 Not a person with a disability 18 41 27 9 3 0 1 60 13 234
2017 Person with a disability 16 37 9 29 9 0 0 53 38 11
2017 Not a person with a disability 21 36 26 12 4 0 0 57 16 215

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 28 19 27 26 0 0 0 47 26 26
2019 Not a person with a disability 26 37 20 11 5 1 0 64 16 319
2018 Person with a disability 21 37 31 0 12 0 0 57 12 16
2018 Not a person with a disability 23 35 28 8 5 0 1 59 13 235
2017 Person with a disability 25 37 29 0 9 0 0 63 9 11
2017 Not a person with a disability 28 35 23 8 6 0 0 63 14 215

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 35 31 15 12 7 0 0 66 19 26
2019 Not a person with a disability 51 25 12 7 4 1 0 77 11 320

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 28 34 23 12 4 0 0 62 15 26
2019 Not a person with a disability 31 32 22 10 5 1 0 63 15 319
2018 Person with a disability 33 6 37 18 6 0 0 39 24 16
2018 Not a person with a disability 23 39 21 13 2 0 1 63 15 232
2017 Person with a disability 10 35 38 17 0 0 0 44 17 11
2017 Not a person with a disability 25 40 20 13 3 0 0 64 16 215

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 43 20 23 7 8 0 0 63 15 26
2019 Not a person with a disability 61 20 10 6 2 1 0 81 8 319
2018 Person with a disability 39 24 18 0 18 0 0 63 18 16
2018 Not a person with a disability 56 21 12 6 3 0 1 79 9 234
2017 Person with a disability 56 16 19 9 0 0 0 72 9 12
2017 Not a person with a disability 59 23 11 4 2 0 0 83 6 216

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 46 19 8 15 11 0 0 65 27 26
2019 Not a person with a disability 81 10 3 2 0 0 4 95 2 318
2018 Person with a disability 45 6 18 0 18 6 6 58 21 16
2018 Not a person with a disability 76 16 3 1 0 1 3 95 2 232

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 58 19 11 4 7 0 0 77 12 26
2019 Not a person with a disability 80 10 4 3 2 0 1 91 5 322
2018 Person with a disability 39 12 12 6 12 12 6 63 22 16
2018 Not a person with a disability 78 10 4 4 1 1 2 91 5 233
2017 Person with a disability 73 10 0 0 9 0 8 91 9 12
2017 Not a person with a disability 79 10 5 3 1 1 2 92 3 216

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 39 31 22 8 0 0 0 70 8 26
2019 Not a person with a disability 66 22 7 3 1 0 0 89 5 323
2018 Person with a disability 37 31 27 6 0 0 0 67 6 16
2018 Not a person with a disability 63 24 9 2 1 0 2 88 3 237
2017 Person with a disability 65 27 0 8 0 0 0 92 8 12
2017 Not a person with a disability 61 22 11 4 0 0 1 84 5 216

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 62 11 11 8 7 0 0 73 15 26
2019 Not a person with a disability 64 21 7 4 3 0 1 86 7 323
2018 Person with a disability 55 14 6 12 12 0 0 69 24 16
2018 Not a person with a disability 59 24 9 5 3 0 1 83 7 238
2017 Person with a disability 65 18 0 8 9 0 0 83 17 12
2017 Not a person with a disability 67 18 11 2 2 0 0 85 4 215

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 72 8 0 4 0 0 16 95 5 25
2019 Not a person with a disability 61 12 3 2 1 0 21 94 3 322
2018 Person with a disability 55 6 0 8 0 0 31 88 12 16
2018 Not a person with a disability 56 14 7 1 1 0 21 89 2 237
2017 Person with a disability 42 25 0 8 0 0 24 89 11 12
2017 Not a person with a disability 59 13 6 0 1 0 21 91 1 216

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 62 27 11 0 0 0 0 89 0 26
2019 Not a person with a disability 67 23 6 2 1 0 2 92 3 321
2018 Person with a disability 55 18 21 0 0 0 6 78 0 16
2018 Not a person with a disability 59 25 8 3 1 0 3 87 5 236
2017 Person with a disability 75 8 6 10 0 0 0 83 10 12
2017 Not a person with a disability 59 21 14 1 1 0 3 83 3 215

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 69 12 4 7 7 0 0 81 15 26
2019 Not a person with a disability 76 10 5 2 5 0 2 88 7 321
2018 Person with a disability 63 12 6 0 6 0 12 86 7 16
2018 Not a person with a disability 78 12 4 2 1 0 3 93 3 236
2017 Person with a disability 90 10 0 0 0 0 0 100 0 12
2017 Not a person with a disability 69 11 6 5 3 0 5 85 9 216

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 35 23 26 7 4 0 4 61 12 26
2019 Not a person with a disability 53 31 12 2 1 0 1 85 3 322
2018 Person with a disability 33 24 24 6 0 0 12 65 7 16
2018 Not a person with a disability 47 34 15 2 1 0 1 82 3 237
2017 Person with a disability 34 25 25 8 8 0 0 59 16 12
2017 Not a person with a disability 47 33 13 5 0 1 2 82 5 216

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 4 25 43 20 8 0 0 29 27 25
2019 Not a person with a disability 11 32 38 16 3 0 0 43 19 323
2018 Person with a disability 0 6 57 24 12 0 0 6 37 16
2018 Not a person with a disability 13 28 41 14 4 0 0 42 17 238
2017 Person with a disability 0 8 49 34 9 0 0 8 42 12
2017 Not a person with a disability 8 29 42 17 4 0 0 38 20 216

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 19 19 42 20 0 0 0 20 38 26
2019 Not a person with a disability 9 21 41 21 8 0 0 29 30 320
2018 Person with a disability 18 37 33 6 6 0 0 12 55 16
2018 Not a person with a disability 5 19 44 23 9 0 0 32 25 236
2017 Person with a disability 8 34 49 8 0 0 0 8 42 12
2017 Not a person with a disability 4 24 39 24 9 0 0 34 28 216
Top of Page

Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 28 15 42 8 7 0 0 28 72 26
2019 Not a person with a disability 28 34 16 10 9 2 1 29 71 322
2018 Person with a disability 12 37 21 12 18 0 0 12 88 16
2018 Not a person with a disability 23 25 20 17 11 3 0 24 76 238
2017 Person with a disability 15 33 19 16 17 0 0 15 85 12
2017 Not a person with a disability 17 22 20 18 19 4 0 18 82 216

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 68 32 19
2019 Not a person with a disability 64 36 223

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 16 84 19
2019 Not a person with a disability 41 59 219
2018 Person with a disability 35 65 14
2018 Not a person with a disability 29 71 176

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 27 12 23 15 16 0 8 42 33 26
2019 Not a person with a disability 44 17 14 9 6 1 9 68 16 320
2018 Person with a disability 31 21 6 24 18 0 0 51 43 16
2018 Not a person with a disability 43 19 13 9 10 0 6 66 20 238

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 10 22 10 26 21 0 11 36 53 19
2019 Not a person with a disability 22 22 15 20 15 2 5 47 37 220
2018 Person with a disability 7 28 7 30 21 7 0 37 55 14
2018 Not a person with a disability 19 29 12 21 15 1 2 50 37 176
2017 Person with a disability 10 31 30 10 10 0 9 45 22 10
2017 Not a person with a disability 16 24 13 22 18 3 5 43 43 170

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 10 11 10 21 37 0 11 24 65 19
2019 Not a person with a disability 9 11 17 22 28 4 9 23 57 221
2018 Person with a disability 0 21 7 14 51 7 0 22 70 14
2018 Not a person with a disability 3 10 22 18 40 0 7 14 63 176
2017 Person with a disability 0 0 30 19 32 0 19 0 63 10
2017 Not a person with a disability 5 11 12 20 47 2 4 16 71 169
Date modified: