2019 Public Service Employee Survey Results by Theme for Western Economic Diversification Canada by Question 99. What are the language requirements of your position?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 66 29 5 0 0 0 0 95 0 39
2019 Unilingual English 54 33 5 4 3 0 0 88 7 191
2019 Either English or French 62 19 19 0 0 0 0 81 0 21
2017 Bilingual 39 44 8 6 4 0 0 82 10 49
2017 Unilingual English 43 44 6 5 3 0 0 87 8 203
2017 Either English or French 29 55 6 5 5 0 0 84 10 20
2014 Bilingual 42 41 10 3 3 0 0 83 7 58
2014 Unilingual English 35 46 4 9 7 0 0 80 16 180
2014 Either English or French 34 44 7 7 7 0 0 78 15 12
2011 Bilingual 47 43 5 3 3 0 0 89 5 73
2011 Unilingual English 31 45 11 8 5 0 0 76 13 270
2011 Either English or French 45 28 10 5 12 0 0 73 17 18
2008 Bilingual 44 43 7 3 3 0 0 87 6 70
2008 Unilingual English 35 36 12 12 4 0 0 72 17 282
2008 Either English or French 56 31 6 6 0 0 0 88 6 16

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 64 34 0 3 0 0 0 97 3 39
2019 Unilingual English 51 36 4 5 3 0 0 87 9 190
2019 Either English or French 62 29 9 0 0 0 0 91 0 21
2017 Bilingual 33 41 12 8 6 0 0 74 14 49
2017 Unilingual English 46 37 7 6 3 1 0 84 9 203
2017 Either English or French 38 42 15 5 0 0 0 80 5 20

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 77 21 2 0 0 0 0 98 0 38
2019 Unilingual English 66 23 6 4 2 0 0 89 5 190
2019 Either English or French 71 10 19 0 0 0 0 81 0 21
2017 Bilingual 51 42 4 2 2 0 0 92 4 48
2017 Unilingual English 60 31 6 3 1 0 0 90 4 203
2017 Either English or French 53 32 10 5 0 0 0 85 5 20
2014 Bilingual 60 29 5 3 2 0 0 90 5 58
2014 Unilingual English 61 27 6 3 2 0 0 88 6 180
2014 Either English or French 68 16 0 8 8 0 0 84 16 11
2011 Bilingual 71 28 0 1 0 0 0 99 1 74
2011 Unilingual English 58 30 9 1 2 0 0 88 3 268
2011 Either English or French 88 0 0 6 5 0 0 88 12 18

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 72 28 0 0 0 0 0 100 0 39
2019 Unilingual English 60 27 7 3 3 0 0 87 6 192
2019 Either English or French 67 24 9 0 0 0 0 91 0 21
2017 Bilingual 39 45 8 2 6 0 0 84 8 48
2017 Unilingual English 53 34 6 5 2 0 0 87 7 202
2017 Either English or French 43 40 6 5 5 0 0 84 10 20
2014 Bilingual 54 31 9 7 0 0 0 85 7 58
2014 Unilingual English 46 35 7 8 5 0 0 81 13 180
2014 Either English or French 56 29 0 7 7 0 0 85 15 12
2011 Bilingual 52 38 5 3 1 0 0 91 4 73
2011 Unilingual English 40 45 8 4 3 0 0 85 7 270
2011 Either English or French 51 32 0 12 5 0 0 83 17 18
2008 Bilingual 49 46 0 4 1 0 0 94 6 70
2008 Unilingual English 38 40 11 8 2 1 0 78 10 283
2008 Either English or French 50 38 6 6 0 0 0 88 6 16

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 87 13 0 0 0 0 0 100 0 39
2019 Unilingual English 72 18 7 2 1 0 0 89 3 192
2019 Either English or French 91 5 5 0 0 0 0 95 0 21
2017 Bilingual 51 29 10 4 6 0 0 80 10 49
2017 Unilingual English 62 28 5 3 0 2 0 92 4 202
2017 Either English or French 50 25 10 10 5 0 0 75 15 20
2014 Bilingual 50 36 10 0 2 2 0 88 2 58
2014 Unilingual English 40 33 13 9 4 0 0 73 13 180
2014 Either English or French 78 7 0 0 15 0 0 85 15 12
2011 Bilingual 58 27 8 1 4 0 1 86 5 73
2011 Unilingual English 36 32 14 10 6 1 0 68 17 270
2011 Either English or French 67 11 0 5 17 0 0 78 22 18

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 85 15 0 0 0 0 0 100 0 39
2019 Unilingual English 68 20 6 5 1 0 0 88 6 190
2019 Either English or French 86 9 5 0 0 0 0 95 0 21
2017 Bilingual 49 31 8 6 6 0 0 80 12 49
2017 Unilingual English 57 33 6 3 1 1 0 90 4 202
2017 Either English or French 45 40 5 5 5 0 0 85 10 20
2014 Bilingual 48 34 10 4 2 2 0 84 5 58
2014 Unilingual English 43 32 13 8 4 0 0 75 12 180
2014 Either English or French 70 15 0 0 15 0 0 85 15 12
2011 Bilingual 55 32 6 3 4 0 0 88 7 73
2011 Unilingual English 34 37 12 11 6 0 0 71 17 270
2011 Either English or French 72 5 5 0 17 0 0 78 17 18
2008 Bilingual 54 37 7 0 1 0 0 91 1 70
2008 Unilingual English 36 33 12 12 7 1 0 69 19 285
2008 Either English or French 31 56 6 6 0 0 0 88 6 16

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 71 24 2 3 0 0 0 95 3 39
2019 Unilingual English 56 18 9 9 3 5 1 78 12 192
2019 Either English or French 71 14 14 0 0 0 0 86 0 21
2017 Bilingual 33 40 12 4 8 3 0 76 12 49
2017 Unilingual English 48 24 15 9 3 2 0 73 12 202
2017 Either English or French 40 38 11 5 5 0 0 79 10 20
2014 Bilingual 31 29 12 12 7 9 0 66 21 58
2014 Unilingual English 34 22 15 14 11 3 2 59 26 180
2014 Either English or French 63 22 0 7 7 0 0 85 15 12
2011 Bilingual 42 25 16 9 4 3 1 69 14 73
2011 Unilingual English 29 29 13 15 8 4 1 61 25 270
2011 Either English or French 56 10 17 6 11 0 0 66 17 18
2008 Bilingual 51 23 14 6 1 4 0 78 7 70
2008 Unilingual English 26 28 12 17 11 5 1 57 30 285
2008 Either English or French 31 31 13 13 13 0 0 63 25 16
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 71 21 2 3 0 0 3 95 3 39
2019 Unilingual English 65 29 3 2 0 1 0 95 2 191
2019 Either English or French 76 14 0 0 5 0 5 95 5 21

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 74 24 3 0 0 0 0 97 0 38
2019 Unilingual English 65 24 4 4 2 1 0 90 6 190
2019 Either English or French 67 28 0 0 5 0 0 95 5 21
2017 Bilingual 50 35 6 6 0 2 0 87 6 49
2017 Unilingual English 60 27 4 6 1 0 1 88 7 203
2017 Either English or French 66 24 10 0 0 0 0 90 0 20
2014 Bilingual 50 33 12 0 4 2 0 84 4 58
2014 Unilingual English 58 26 5 5 3 2 1 87 8 180
2014 Either English or French 41 44 0 7 0 7 0 92 8 12
2011 Bilingual 54 23 12 5 4 1 0 78 10 74
2011 Unilingual English 49 31 10 6 3 2 0 82 9 270
2011 Either English or French 67 10 5 0 12 6 0 82 12 18
2008 Bilingual 51 29 9 4 4 0 3 82 9 70
2008 Unilingual English 47 26 11 9 5 2 0 75 14 284
2008 Either English or French 38 38 0 19 6 0 0 75 25 16

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 67 23 7 3 0 0 0 90 3 39
2019 Unilingual English 61 24 6 6 2 1 1 86 7 192
2019 Either English or French 59 25 0 5 5 0 5 89 11 20
2017 Bilingual 37 52 6 6 0 0 0 88 6 49
2017 Unilingual English 59 25 5 6 3 2 1 86 9 203
2017 Either English or French 61 29 5 5 0 0 0 90 5 20
2014 Bilingual 55 26 10 4 5 0 0 81 9 58
2014 Unilingual English 58 32 2 5 3 0 0 90 8 180
2014 Either English or French 63 30 0 7 0 0 0 93 7 12
2011 Bilingual 50 39 1 6 4 0 0 89 10 74
2011 Unilingual English 44 35 5 10 5 1 0 80 15 270
2011 Either English or French 44 34 5 12 5 0 0 78 17 18
2008 Bilingual 54 23 7 10 3 0 3 79 13 70
2008 Unilingual English 42 30 9 11 6 1 0 73 17 285
2008 Either English or French 50 31 0 13 6 0 0 81 19 16

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 79 16 5 0 0 0 0 95 0 37
2019 Unilingual English 67 22 7 2 3 0 0 89 5 192
2019 Either English or French 71 19 0 5 5 0 0 90 10 21
2017 Bilingual 57 28 6 8 0 0 0 85 8 49
2017 Unilingual English 62 23 8 3 3 0 1 85 7 202
2017 Either English or French 74 6 5 15 0 0 0 80 15 20
2014 Bilingual 55 28 3 14 0 0 0 83 14 58
2014 Unilingual English 61 23 8 3 5 0 0 84 8 179
2014 Either English or French 70 22 0 7 0 0 0 93 7 12

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 59 31 3 5 3 0 0 89 8 39
2019 Unilingual English 53 33 7 5 2 1 0 86 7 191
2019 Either English or French 71 15 9 0 5 0 0 86 5 21
2017 Bilingual 27 37 14 12 4 6 0 68 17 49
2017 Unilingual English 42 41 6 6 1 2 0 85 8 202
2017 Either English or French 45 35 15 5 0 0 0 80 5 20
2014 Bilingual 41 41 5 7 5 0 0 83 12 58
2014 Unilingual English 32 37 11 12 4 4 1 72 17 180
2014 Either English or French 55 30 7 0 0 7 0 92 0 12
2011 Bilingual 49 26 14 3 7 1 0 76 10 73
2011 Unilingual English 31 36 11 12 6 3 0 69 19 269
2011 Either English or French 51 16 5 5 6 12 5 80 14 18

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 69 28 3 0 0 0 0 97 0 39
2019 Unilingual English 48 38 6 5 3 0 0 86 8 190
2019 Either English or French 91 0 5 0 5 0 0 91 5 21
2017 Bilingual 34 39 12 8 4 2 0 75 12 49
2017 Unilingual English 46 38 7 6 3 0 0 84 8 202
2017 Either English or French 45 25 10 20 0 0 0 70 20 20
2014 Bilingual 36 43 12 4 5 0 0 79 9 58
2014 Unilingual English 29 36 15 14 5 1 1 66 19 180
2014 Either English or French 63 22 0 7 7 0 0 85 15 12
2011 Bilingual 47 25 16 3 7 1 0 73 10 74
2011 Unilingual English 25 37 13 16 9 0 0 62 25 269
2011 Either English or French 50 23 11 5 12 0 0 72 17 18
2008 Bilingual 53 26 10 7 1 3 0 81 9 70
2008 Unilingual English 25 35 11 14 13 2 0 61 27 285
2008 Either English or French 56 13 13 13 6 0 0 69 19 16

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 49 48 3 0 0 0 0 97 0 38
2019 Unilingual English 36 44 10 6 3 0 0 81 10 190
2019 Either English or French 67 14 9 5 5 0 0 81 9 21
2017 Bilingual 24 30 12 18 4 11 0 61 25 48
2017 Unilingual English 30 36 12 13 6 4 0 68 19 201
2017 Either English or French 19 40 16 10 15 0 0 59 25 20
2014 Bilingual 31 43 7 16 2 2 0 75 18 58
2014 Unilingual English 21 36 17 16 6 4 1 59 23 180
2014 Either English or French 41 30 0 15 7 7 0 76 24 12
2011 Bilingual 26 45 15 8 4 1 0 72 13 74
2011 Unilingual English 16 35 17 19 10 3 0 53 30 270
2011 Either English or French 34 17 16 17 6 5 5 57 26 18
2008 Bilingual 39 37 10 10 1 3 0 78 12 70
2008 Unilingual English 14 39 13 19 10 4 0 56 31 285
2008 Either English or French 31 31 13 13 0 13 0 71 14 16

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 35 55 5 5 0 0 0 90 5 39
2019 Unilingual English 30 42 10 15 3 0 0 72 18 191
2019 Either English or French 57 29 5 5 5 0 0 86 9 21
2017 Bilingual 17 34 25 15 8 2 0 52 23 49
2017 Unilingual English 30 38 12 12 6 3 0 70 18 201
2017 Either English or French 25 55 5 5 10 0 0 80 15 20
2014 Bilingual 33 41 9 10 7 0 0 74 17 58
2014 Unilingual English 22 42 16 12 6 2 1 65 19 180
2014 Either English or French 33 52 7 0 7 0 0 85 7 12
2011 Bilingual 39 32 13 8 7 0 0 71 15 74
2011 Unilingual English 16 41 14 17 11 1 0 58 28 270
2011 Either English or French 28 33 10 16 6 6 0 65 24 18
2008 Bilingual 36 44 13 4 3 0 0 80 7 70
2008 Unilingual English 18 40 12 18 11 2 0 59 30 285
2008 Either English or French 19 50 13 13 6 0 0 69 19 16
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 65 25 5 5 0 0 0 90 5 39
2019 Unilingual English 47 37 8 5 3 0 0 84 8 192
2019 Either English or French 57 38 0 5 0 0 0 95 5 21
2017 Bilingual 31 45 8 10 6 0 0 76 16 49
2017 Unilingual English 41 37 11 9 1 0 0 79 10 203
2017 Either English or French 34 36 20 10 0 0 0 70 10 20
2014 Bilingual 34 36 19 5 5 0 0 71 10 58
2014 Unilingual English 42 32 11 11 4 0 0 74 15 180
2014 Either English or French 41 37 7 8 7 0 0 78 15 12
2011 Bilingual 39 35 7 14 4 0 1 75 18 74
2011 Unilingual English 28 41 12 14 5 0 0 69 19 270
2011 Either English or French 34 49 0 0 17 0 0 83 17 18

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 56 41 3 0 0 0 0 97 0 39
2019 Unilingual English 36 41 10 10 3 0 0 77 12 190
2019 Either English or French 33 53 14 0 0 0 0 86 0 21
2017 Bilingual 30 44 6 18 2 0 0 74 20 49
2017 Unilingual English 40 44 9 7 1 0 0 84 7 203
2017 Either English or French 40 29 15 10 5 0 0 70 15 20

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 61 29 5 5 0 0 0 90 5 39
2019 Unilingual English 60 26 6 5 3 0 1 86 8 191
2019 Either English or French 43 43 5 5 5 0 0 86 10 21
2017 Bilingual 44 37 6 12 0 0 0 82 12 49
2017 Unilingual English 52 33 4 8 2 0 1 86 10 203
2017 Either English or French 56 28 10 5 0 0 0 85 5 20
2014 Bilingual 52 36 5 2 3 0 2 89 5 58
2014 Unilingual English 55 31 7 4 2 0 0 87 6 180
2014 Either English or French 48 37 7 0 7 0 0 85 7 12
2011 Bilingual 53 30 8 4 4 0 0 84 8 73
2011 Unilingual English 45 33 11 6 5 0 0 79 11 269
2011 Either English or French 45 38 0 12 5 0 0 83 17 18
2008 Bilingual 46 19 17 11 4 0 3 66 16 70
2008 Unilingual English 37 35 11 8 9 0 0 72 17 285
2008 Either English or French 38 44 6 13 0 0 0 81 13 16

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 58 28 8 3 0 0 3 89 3 39
2019 Unilingual English 37 44 10 7 2 0 0 81 9 189
2019 Either English or French 52 19 20 9 0 0 0 71 9 21
2017 Bilingual 45 31 6 14 4 0 0 76 18 49
2017 Unilingual English 40 38 9 10 3 0 0 78 13 203
2017 Either English or French 48 26 21 5 0 0 0 74 5 20
2014 Bilingual 39 43 10 3 4 0 0 83 7 58
2014 Unilingual English 28 47 8 13 4 0 0 75 17 180
2014 Either English or French 29 39 8 16 8 0 0 68 24 11
2011 Bilingual 44 40 5 7 2 0 1 86 9 74
2011 Unilingual English 30 48 9 8 3 0 2 79 12 270
2011 Either English or French 33 50 5 11 0 0 0 83 11 18
2008 Bilingual 41 41 4 6 1 0 6 88 8 70
2008 Unilingual English 32 43 13 6 4 1 0 76 11 285
2008 Either English or French 44 38 13 0 6 0 0 81 6 16

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 64 28 5 3 0 0 0 92 3 39
2019 Unilingual English 42 32 15 7 3 1 0 75 11 191
2019 Either English or French 67 19 10 0 5 0 0 86 5 21
2017 Bilingual 39 31 11 16 4 0 0 70 19 49
2017 Unilingual English 39 37 8 9 3 3 1 78 13 202
2017 Either English or French 36 33 21 10 0 0 0 69 10 20
2014 Bilingual 38 33 23 4 2 2 0 72 5 58
2014 Unilingual English 24 39 14 14 7 1 0 64 22 180
2014 Either English or French 63 22 7 7 0 0 0 85 7 12
2011 Bilingual 45 30 13 5 3 3 1 78 9 74
2011 Unilingual English 32 35 11 14 7 0 0 68 21 269
2011 Either English or French 51 27 0 5 17 0 0 78 22 18
2008 Bilingual 50 36 6 4 4 0 0 86 9 70
2008 Unilingual English 27 34 11 12 13 2 1 62 26 285
2008 Either English or French 25 50 6 13 6 0 0 75 19 16

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 36 28 12 11 8 0 4 68 20 39
2019 Unilingual English 31 22 15 15 14 1 2 55 29 192
2019 Either English or French 43 28 9 15 0 5 0 75 16 21
2017 Bilingual 12 24 12 23 16 6 7 41 44 48
2017 Unilingual English 20 33 9 18 14 4 2 56 34 202
2017 Either English or French 20 41 5 8 20 5 0 65 30 20
2014 Bilingual 26 14 19 17 15 5 3 43 36 58
2014 Unilingual English 16 26 11 23 21 1 2 43 45 180
2014 Either English or French 41 21 7 15 7 7 0 68 24 12
2011 Bilingual 18 27 19 16 17 0 4 47 34 74
2011 Unilingual English 13 22 14 22 26 0 3 36 50 270
2011 Either English or French 28 28 12 0 27 0 5 59 29 18
2008 Bilingual 9 27 19 23 19 0 4 37 43 70
2008 Unilingual English 13 26 11 16 31 2 1 40 49 285
2008 Either English or French 13 38 13 19 19 0 0 50 38 16

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 76 13 3 3 3 0 3 92 6 39
2019 Unilingual English 54 25 13 5 2 1 1 81 6 192
2019 Either English or French 57 24 9 5 5 0 0 81 9 21

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 74 21 0 0 0 3 3 100 0 39
2019 Unilingual English 64 14 4 5 4 3 6 85 11 191
2019 Either English or French 57 19 10 9 0 0 5 80 10 21

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 71 16 5 3 0 3 3 92 3 39
2019 Unilingual English 57 26 10 3 1 1 2 86 4 191
2019 Either English or French 52 33 10 5 0 0 0 86 5 21

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 63 18 3 5 0 8 3 91 6 39
2019 Unilingual English 47 26 14 6 3 2 3 77 9 192
2019 Either English or French 48 28 14 10 0 0 0 76 10 21

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 54 17 5 5 10 3 5 77 17 39
2019 Unilingual English 38 16 17 14 10 3 2 57 25 192
2019 Either English or French 38 24 14 14 9 0 0 62 24 21

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 74 10 3 0 3 5 5 94 3 39
2019 Unilingual English 72 16 5 2 3 2 1 90 5 192
2019 Either English or French 67 19 5 5 0 5 0 90 5 21

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 92 3 0 0 0 3 3 100 0 39
2019 Unilingual English 83 6 4 1 1 3 2 95 1 190
2019 Either English or French 95 0 5 0 0 0 0 95 0 21

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 87 3 0 0 0 3 8 100 0 38
2019 Unilingual English 87 3 1 0 1 1 8 98 1 190
2019 Either English or French 95 0 5 0 0 0 0 95 0 21

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 71 23 3 3 0 0 0 95 3 39
2019 Unilingual English 44 38 9 6 3 0 0 82 9 190
2019 Either English or French 67 24 10 0 0 0 0 90 0 21
2017 Bilingual 40 35 8 14 4 0 0 75 18 48
2017 Unilingual English 39 41 11 6 1 0 1 81 8 203
2017 Either English or French 38 32 15 15 0 0 0 70 15 20
2014 Bilingual 35 36 15 10 3 0 0 71 14 58
2014 Unilingual English 29 45 8 12 6 0 0 74 18 180
2014 Either English or French 34 37 15 7 7 0 0 70 15 12
2011 Bilingual 52 31 11 3 3 0 1 83 6 74
2011 Unilingual English 33 41 9 9 8 0 0 75 16 270
2011 Either English or French 50 27 0 11 6 6 0 82 18 18

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 82 16 2 0 0 0 0 98 0 39
2019 Unilingual English 53 33 6 6 3 0 0 86 9 191
2019 Either English or French 67 24 5 5 0 0 0 90 5 21
2017 Bilingual 50 28 13 7 2 0 0 79 9 48
2017 Unilingual English 49 35 8 7 1 0 0 84 8 203
2017 Either English or French 34 36 20 10 0 0 0 70 10 20
2014 Bilingual 38 43 12 5 2 0 0 81 7 58
2014 Unilingual English 38 38 8 10 7 0 0 76 16 180
2014 Either English or French 48 22 7 15 7 0 0 70 22 12

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 63 34 3 0 0 0 0 97 0 38
2019 Unilingual English 50 35 5 7 3 0 1 85 10 189
2019 Either English or French 70 15 10 5 0 0 0 85 5 20
2017 Bilingual 48 35 8 6 2 0 0 84 8 48
2017 Unilingual English 46 39 8 5 0 0 0 86 6 202
2017 Either English or French 43 32 20 5 0 0 0 75 5 20
2014 Bilingual 48 28 12 9 4 0 0 76 12 58
2014 Unilingual English 42 33 10 8 6 0 0 75 15 180
2014 Either English or French 48 37 0 7 7 0 0 85 15 12
2011 Bilingual 49 32 8 7 3 1 0 82 10 73
2011 Unilingual English 44 37 9 7 3 1 0 81 10 270
2011 Either English or French 71 11 6 6 7 0 0 82 12 17

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 60 40 0 0 0 0 0 100 0 39
2019 Unilingual English 40 48 7 4 1 1 0 89 4 192
2019 Either English or French 66 29 5 0 0 0 0 95 0 21
2017 Bilingual 22 49 14 9 4 2 0 73 13 49
2017 Unilingual English 38 42 11 5 3 2 0 81 8 202
2017 Either English or French 31 43 11 10 5 0 0 74 15 20

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 77 14 5 3 0 0 0 92 3 39
2019 Unilingual English 59 30 5 6 0 1 0 89 6 191
2019 Either English or French 77 19 0 0 5 0 0 95 5 21
2017 Bilingual 50 27 9 8 4 2 0 78 13 48
2017 Unilingual English 56 28 8 7 1 1 0 85 7 202
2017 Either English or French 44 31 21 0 5 0 0 74 5 20
2014 Bilingual 40 35 16 7 0 0 2 77 7 57
2014 Unilingual English 45 36 6 9 4 0 0 82 13 180
2014 Either English or French 48 37 7 7 0 0 0 85 7 12
2011 Bilingual 48 37 7 5 3 0 0 85 8 73
2011 Unilingual English 49 34 6 7 3 0 0 84 10 269
2011 Either English or French 66 11 11 6 5 0 0 77 12 18

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 33 43 16 6 3 0 0 76 8 38
2019 Unilingual English 37 37 18 5 1 1 0 75 7 191
2019 Either English or French 57 24 9 0 9 0 0 81 9 21
2017 Bilingual 32 41 16 6 4 0 0 74 10 48
2017 Unilingual English 37 43 14 3 2 0 0 80 6 203
2017 Either English or French 33 48 15 0 4 0 0 81 4 20
2014 Bilingual 36 30 26 7 0 0 2 67 7 58
2014 Unilingual English 33 43 13 7 2 1 1 77 10 180
2014 Either English or French 63 15 22 0 0 0 0 78 0 12
2011 Bilingual 29 33 21 10 6 0 1 63 16 74
2011 Unilingual English 36 40 15 6 4 0 0 76 9 270
2011 Either English or French 28 49 23 0 0 0 0 77 0 18
2008 Bilingual 24 36 19 11 9 0 1 61 20 70
2008 Unilingual English 32 31 26 6 5 0 0 63 11 284
2008 Either English or French 25 50 6 6 13 0 0 75 19 16

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 74 16 5 0 0 3 2 94 0 39
2019 Unilingual English 73 18 3 3 2 1 1 92 5 191
2019 Either English or French 66 19 0 0 10 0 5 90 10 21
2017 Bilingual 38 31 7 15 4 6 0 73 20 49
2017 Unilingual English 62 22 4 6 2 1 3 88 8 202
2017 Either English or French 55 36 4 0 5 0 0 91 5 20
2014 Bilingual 43 17 7 10 5 5 12 73 19 58
2014 Unilingual English 53 24 7 4 7 2 3 81 12 179
2014 Either English or French 78 15 7 0 0 0 0 93 0 12
2011 Bilingual 50 18 8 9 4 2 9 76 15 74
2011 Unilingual English 47 30 7 4 5 1 5 83 10 269
2011 Either English or French 59 17 11 6 0 6 0 81 7 18

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Bilingual 21 59 20 39
2019 Unilingual English 31 37 32 192
2019 Either English or French 24 42 34 21
2017 Bilingual 14 39 47 49
2017 Unilingual English 29 38 33 203
2017 Either English or French 42 40 18 20
2014 Bilingual 40 28 32 58
2014 Unilingual English 29 36 35 180
2014 Either English or French 22 56 22 12
2011 Bilingual 36 32 32 74
2011 Unilingual English 35 31 34 270
2011 Either English or French 36 34 30 17

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Unilingual English 20 19 27 10 18 7 59
2017 Unilingual English 18 10 35 13 19 5 59
2014 Bilingual 21 13 48 4 9999 13 23
2014 Unilingual English 17 11 31 20 9999 21 52
2011 Bilingual 48 11 37 0 9999 4 27
2011 Unilingual English 13 12 38 25 9999 11 94
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 61 37 3 0 0 0 0 97 0 39
2019 Unilingual English 59 30 5 5 1 0 0 89 6 191
2019 Either English or French 67 24 9 0 0 0 0 91 0 21
2017 Bilingual 44 42 10 2 2 0 0 86 4 49
2017 Unilingual English 53 34 6 6 1 0 0 87 6 203
2017 Either English or French 45 40 10 5 0 0 0 85 5 20
2014 Bilingual 48 43 9 0 0 0 0 91 0 58
2014 Unilingual English 53 36 6 3 2 0 0 88 6 180
2014 Either English or French 55 30 8 0 7 0 0 85 7 12
2011 Bilingual 54 36 4 4 2 0 0 90 6 74
2011 Unilingual English 37 44 11 5 2 1 0 82 8 269
2011 Either English or French 67 21 0 5 6 0 0 88 12 18
2008 Bilingual 51 37 7 4 0 0 0 89 4 70
2008 Unilingual English 44 37 8 7 4 0 0 81 11 284
2008 Either English or French 50 31 6 13 0 0 0 81 13 16

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 64 28 5 0 3 0 0 92 3 39
2019 Unilingual English 47 41 6 3 3 0 1 89 5 192
2019 Either English or French 81 15 0 5 0 0 0 95 5 21
2017 Bilingual 31 43 16 8 2 0 0 75 10 49
2017 Unilingual English 44 42 7 6 0 0 0 87 6 200
2017 Either English or French 20 45 10 25 0 0 0 65 25 20
2014 Bilingual 46 38 9 5 2 0 0 84 7 58
2014 Unilingual English 44 38 10 4 3 1 0 83 7 180
2014 Either English or French 48 30 0 7 15 0 0 78 22 12
2011 Bilingual 46 37 11 3 4 0 0 83 7 73
2011 Unilingual English 27 44 14 8 6 0 0 72 14 269
2011 Either English or French 39 33 10 11 6 0 0 73 17 18

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 8 5 40 24 23 0 0 47 13 39
2019 Unilingual English 7 23 40 20 8 1 1 29 31 192
2019 Either English or French 9 10 38 24 19 0 0 43 19 21
2017 Bilingual 4 22 43 18 12 0 0 30 27 49
2017 Unilingual English 12 21 38 18 9 1 1 28 33 202
2017 Either English or French 15 17 38 9 6 5 10 18 38 20
2014 Bilingual 7 26 33 22 9 0 3 32 34 58
2014 Unilingual English 12 20 44 14 8 1 1 22 33 179
2014 Either English or French 22 22 34 7 14 0 0 22 44 12
2011 Bilingual 11 22 43 14 8 0 3 23 33 74
2011 Unilingual English 15 22 37 15 9 0 1 25 38 268
2011 Either English or French 6 21 43 12 12 0 5 25 29 18
2008 Bilingual 7 17 38 29 7 1 0 37 25 69
2008 Unilingual English 9 26 37 19 6 1 2 25 37 285
2008 Either English or French 31 6 25 19 19 0 0 38 38 16

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 0 0 20 36 44 0 0 80 0 39
2019 Unilingual English 2 8 16 37 34 2 2 73 10 191
2019 Either English or French 0 9 14 29 48 0 0 77 9 21
2017 Bilingual 6 8 31 31 23 0 2 55 14 49
2017 Unilingual English 5 10 28 28 26 2 2 56 15 203
2017 Either English or French 0 25 33 15 17 5 6 36 28 20
2014 Bilingual 5 10 21 39 16 3 5 60 17 58
2014 Unilingual English 8 14 30 29 16 2 2 47 22 178
2014 Either English or French 8 16 37 8 23 8 0 34 26 11
2011 Bilingual 6 11 25 27 24 1 6 55 17 74
2011 Unilingual English 7 16 28 29 17 1 1 47 24 269
2011 Either English or French 12 11 31 6 24 11 5 36 27 18
2008 Bilingual 3 13 33 30 16 1 4 48 17 70
2008 Unilingual English 7 15 26 33 14 2 4 50 23 285
2008 Either English or French 6 13 13 44 25 0 0 69 19 16

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 5 16 21 35 23 0 0 58 21 39
2019 Unilingual English 15 22 33 18 12 0 0 30 37 191
2019 Either English or French 10 23 24 5 39 0 0 43 33 21
2017 Bilingual 14 33 19 22 12 0 0 34 47 49
2017 Unilingual English 16 22 30 17 13 1 1 30 39 202
2017 Either English or French 20 46 14 8 6 5 0 15 70 20
2014 Bilingual 12 14 32 21 14 0 7 37 28 58
2014 Unilingual English 24 24 27 17 5 2 2 23 49 179
2014 Either English or French 37 0 41 0 14 0 8 16 40 12
2011 Bilingual 18 22 28 21 9 0 3 31 40 74
2011 Unilingual English 20 25 31 13 8 1 2 22 46 268
2011 Either English or French 28 15 28 0 19 5 5 21 48 18
2008 Bilingual 17 20 36 19 6 0 3 25 38 70
2008 Unilingual English 24 23 25 17 6 1 4 24 50 285
2008 Either English or French 13 25 25 13 19 0 6 33 40 16

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 0 10 43 29 17 0 0 46 10 39
2019 Unilingual English 9 16 37 24 13 1 1 37 26 192
2019 Either English or French 0 24 9 43 24 0 0 67 24 21
2017 Bilingual 2 25 42 21 10 0 0 31 27 49
2017 Unilingual English 9 15 39 24 12 0 0 37 24 203
2017 Either English or French 20 19 29 9 18 5 0 29 41 20
2014 Bilingual 4 16 40 29 8 2 2 39 20 58
2014 Unilingual English 9 23 40 16 11 1 1 27 32 179
2014 Either English or French 0 16 53 8 23 0 0 32 16 11
2011 Bilingual 14 13 37 22 11 0 3 34 28 74
2011 Unilingual English 9 15 39 25 11 0 1 37 24 268
2011 Either English or French 6 10 28 32 24 0 0 56 17 18
2008 Bilingual 6 19 41 19 14 1 0 33 25 70
2008 Unilingual English 7 15 39 28 9 1 2 38 22 284
2008 Either English or French 6 31 13 13 31 6 0 47 40 16

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 5 8 30 33 21 3 0 55 14 39
2019 Unilingual English 11 17 34 23 13 2 1 37 29 192
2019 Either English or French 5 5 28 19 39 0 5 60 10 21
2017 Bilingual 8 35 24 20 12 0 0 32 44 49
2017 Unilingual English 12 22 33 18 11 1 3 31 35 202
2017 Either English or French 25 15 27 5 18 10 0 26 44 20
2014 Bilingual 12 33 29 14 10 0 2 24 46 58
2014 Unilingual English 25 27 30 12 3 1 2 16 54 180
2014 Either English or French 7 29 42 0 14 7 0 15 39 12
2011 Bilingual 15 22 31 17 13 0 3 31 37 74
2011 Unilingual English 14 20 31 19 14 0 2 33 35 268
2011 Either English or French 5 32 22 10 30 0 0 40 38 18
2008 Bilingual 1 25 39 19 16 0 0 35 26 69
2008 Unilingual English 11 17 30 25 11 4 3 38 30 283
2008 Either English or French 6 19 19 31 25 0 0 56 25 16

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 0 5 26 35 34 0 0 69 5 39
2019 Unilingual English 2 8 25 33 27 3 2 63 11 190
2019 Either English or French 10 0 10 24 45 10 0 77 11 20
2017 Bilingual 2 15 24 39 12 7 2 55 18 49
2017 Unilingual English 3 8 20 40 23 2 4 67 12 202
2017 Either English or French 0 15 19 33 23 10 0 62 17 20
2014 Bilingual 0 14 14 45 17 3 7 69 16 58
2014 Unilingual English 7 11 31 28 15 2 7 47 19 180
2014 Either English or French 0 24 45 0 23 0 8 26 26 11
2011 Bilingual 4 12 22 38 18 0 5 59 17 74
2011 Unilingual English 7 15 26 29 20 0 3 51 22 269
2011 Either English or French 6 19 25 0 32 0 17 39 31 16
2008 Bilingual 7 17 34 23 13 4 1 38 26 70
2008 Unilingual English 7 16 31 26 11 4 5 41 26 285
2008 Either English or French 19 0 44 13 13 6 6 29 21 16

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 3 8 31 30 26 3 0 58 11 39
2019 Unilingual English 8 16 35 24 14 2 1 40 25 191
2019 Either English or French 15 5 20 30 31 0 0 61 20 20
2017 Bilingual 7 37 22 23 10 2 0 33 44 49
2017 Unilingual English 13 18 39 16 11 2 2 28 32 203
2017 Either English or French 21 30 32 0 12 5 0 13 54 20
2014 Bilingual 9 23 38 17 9 2 3 27 33 58
2014 Unilingual English 18 23 34 14 7 1 3 22 43 180
2014 Either English or French 22 22 34 7 14 0 0 22 44 12

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 5 5 26 28 35 0 0 63 11 39
2019 Unilingual English 2 5 29 38 26 1 0 64 7 190
2019 Either English or French 0 5 28 28 39 0 0 67 5 21

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 43 47 10 0 0 0 0 90 0 39
2019 Unilingual English 37 41 11 7 3 2 0 79 10 192
2019 Either English or French 67 15 5 14 0 0 0 81 14 21

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 71 18 3 8 0 0 0 89 8 39
2019 Unilingual English 57 32 6 2 3 1 0 89 5 190
2019 Either English or French 76 19 0 5 0 0 0 95 5 21
2017 Bilingual 47 34 6 8 4 0 0 81 12 49
2017 Unilingual English 59 26 5 7 3 0 0 86 9 202
2017 Either English or French 55 25 10 5 0 5 0 84 5 20
2014 Bilingual 55 19 8 7 5 3 2 78 13 58
2014 Unilingual English 60 19 5 9 6 1 0 79 16 180
2014 Either English or French 78 14 7 0 0 0 0 93 0 12

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 74 24 2 0 0 0 0 98 0 39
2019 Unilingual English 70 22 2 6 1 0 0 92 7 191
2019 Either English or French 85 10 5 0 0 0 0 95 0 20
2017 Bilingual 50 43 0 4 4 0 0 92 8 49
2017 Unilingual English 67 25 3 4 1 0 0 92 5 201
2017 Either English or French 69 16 10 5 0 0 0 85 5 20
2014 Bilingual 55 34 7 0 2 0 2 91 2 58
2014 Unilingual English 59 32 3 3 3 0 0 92 5 180
2014 Either English or French 85 15 0 0 0 0 0 100 0 12

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 74 26 0 0 0 0 0 100 0 39
2019 Unilingual English 62 27 8 3 0 0 0 89 3 191
2019 Either English or French 81 14 0 5 0 0 0 95 5 21

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 71 27 2 0 0 0 0 98 0 39
2019 Unilingual English 59 29 8 3 1 0 0 88 4 192
2019 Either English or French 81 15 0 5 0 0 0 95 5 21
2017 Bilingual 39 42 10 6 2 0 0 82 8 49
2017 Unilingual English 51 38 6 3 0 1 1 91 3 202
2017 Either English or French 35 45 10 10 0 0 0 80 10 20
2014 Bilingual 45 39 10 4 0 2 0 86 4 58
2014 Unilingual English 45 39 7 4 2 2 0 86 7 180
2014 Either English or French 78 22 0 0 0 0 0 100 0 12
2011 Bilingual 60 25 7 5 1 1 0 86 7 73
2011 Unilingual English 34 39 15 7 4 1 0 74 11 269
2011 Either English or French 51 22 5 0 17 5 0 77 18 18

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 82 7 3 8 0 0 0 89 8 39
2019 Unilingual English 61 26 8 3 1 3 0 89 3 190
2019 Either English or French 81 15 0 5 0 0 0 95 5 21
2017 Bilingual 37 38 13 2 4 6 0 80 6 48
2017 Unilingual English 57 32 7 2 1 3 0 91 2 202
2017 Either English or French 49 41 5 0 5 0 0 90 5 20
2014 Bilingual 48 40 5 2 0 5 0 93 2 58
2014 Unilingual English 52 29 12 2 2 3 0 84 3 180
2014 Either English or French 63 30 0 0 0 7 0 100 0 12

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 79 21 0 0 0 0 0 100 0 39
2019 Unilingual English 69 25 4 2 1 0 0 94 2 191
2019 Either English or French 95 0 5 0 0 0 0 95 0 21
2017 Bilingual 55 39 2 4 0 0 0 94 4 49
2017 Unilingual English 68 29 2 1 0 0 0 98 1 202
2017 Either English or French 50 35 10 5 0 0 0 85 5 20
2014 Bilingual 54 35 9 0 2 0 0 89 2 57
2014 Unilingual English 60 29 7 3 1 0 0 88 4 180
2014 Either English or French 78 7 7 7 0 0 0 85 7 12
2011 Bilingual 67 23 7 1 1 0 0 91 3 73
2011 Unilingual English 45 37 10 4 4 0 0 82 9 270
2011 Either English or French 66 11 11 0 12 0 0 78 12 18
2008 Bilingual 63 30 3 4 0 0 0 93 4 70
2008 Unilingual English 44 37 6 9 4 0 0 81 13 285
2008 Either English or French 44 44 6 6 0 0 0 88 6 16

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 56 13 21 5 3 3 0 70 8 39
2019 Unilingual English 46 26 14 2 2 5 4 80 5 191
2019 Either English or French 71 19 0 0 5 0 5 95 5 21
2017 Bilingual 29 40 4 8 6 4 9 79 16 49
2017 Unilingual English 48 25 10 6 4 4 4 79 10 200
2017 Either English or French 54 11 10 10 0 15 0 77 12 20
2014 Bilingual 38 31 9 10 2 7 3 77 14 58
2014 Unilingual English 40 33 10 7 4 4 2 78 12 180
2014 Either English or French 56 15 15 0 0 14 0 83 0 12

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 71 29 0 0 0 0 0 100 0 39
2019 Unilingual English 54 24 11 7 1 2 0 80 8 192
2019 Either English or French 72 14 9 5 0 0 0 86 5 21
2017 Bilingual 46 34 6 8 4 2 0 82 12 49
2017 Unilingual English 51 36 5 3 0 4 1 91 3 202
2017 Either English or French 22 41 20 5 6 5 0 67 12 20
2014 Bilingual 59 31 7 2 0 0 2 91 2 58
2014 Unilingual English 60 25 6 4 2 2 1 87 6 178
2014 Either English or French 48 37 7 0 0 7 0 92 0 12
2011 Bilingual 69 16 9 3 3 0 0 85 6 73
2011 Unilingual English 48 32 9 7 3 1 0 80 11 269
2011 Either English or French 54 23 6 5 6 0 5 81 12 18
2008 Bilingual 49 30 11 3 4 3 0 81 7 70
2008 Unilingual English 33 31 8 11 12 4 1 67 25 285
2008 Either English or French 20 33 13 20 7 7 0 57 29 15

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 64 31 5 0 0 0 0 95 0 39
2019 Unilingual English 49 31 14 3 1 1 0 82 4 190
2019 Either English or French 77 14 9 0 0 0 0 91 0 21

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 39 21 13 14 0 8 4 69 16 38
2019 Unilingual English 35 21 17 7 6 11 3 66 15 191
2019 Either English or French 57 5 14 5 0 14 5 77 6 21
2017 Bilingual 19 24 13 20 12 10 2 49 36 47
2017 Unilingual English 26 25 17 9 11 11 1 58 22 202
2017 Either English or French 29 30 16 10 10 5 0 62 21 20
2014 Bilingual 30 21 19 12 4 10 5 59 19 58
2014 Unilingual English 23 24 15 15 14 7 2 52 31 180
2014 Either English or French 34 29 7 0 7 22 0 81 9 12
2011 Bilingual 26 19 21 8 7 13 7 56 19 73
2011 Unilingual English 19 21 17 14 16 11 2 46 34 268
2011 Either English or French 51 5 22 5 12 0 5 59 18 18

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 60 37 3 0 0 0 0 97 0 39
2019 Unilingual English 64 30 2 3 1 0 0 94 4 192
2019 Either English or French 90 10 0 0 0 0 0 100 0 21
2017 Bilingual 64 34 0 2 0 0 0 98 2 49
2017 Unilingual English 60 34 1 4 0 0 0 95 4 203
2017 Either English or French 50 40 5 5 0 0 0 90 5 20
2014 Bilingual 50 43 2 4 2 0 0 93 5 58
2014 Unilingual English 47 41 2 7 2 0 0 88 10 180
2014 Either English or French 69 23 0 0 8 0 0 92 8 11
2011 Bilingual 65 27 1 5 2 0 0 92 7 74
2011 Unilingual English 49 41 3 5 1 0 0 91 6 270
2011 Either English or French 61 32 0 0 6 0 0 94 6 18
2008 Bilingual 73 20 1 3 1 0 1 94 4 70
2008 Unilingual English 44 40 4 8 4 0 0 84 12 284
2008 Either English or French 56 31 6 6 0 0 0 88 6 16

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 58 34 0 5 3 0 0 92 8 39
2019 Unilingual English 59 28 4 7 2 0 0 87 10 189
2019 Either English or French 81 9 9 0 0 0 0 91 0 21
2017 Bilingual 47 37 6 8 2 0 0 84 10 49
2017 Unilingual English 58 27 6 6 4 0 0 84 10 203
2017 Either English or French 49 30 5 16 0 0 0 79 16 20
2014 Bilingual 60 33 3 3 0 0 0 93 3 58
2014 Unilingual English 69 23 3 2 3 0 0 92 5 180
2014 Either English or French 45 31 0 0 24 0 0 76 24 11
2011 Bilingual 65 22 4 7 3 0 0 86 10 73
2011 Unilingual English 57 34 2 5 3 0 0 90 8 270
2011 Either English or French 68 10 12 5 5 0 0 78 10 18

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 65 26 3 6 0 0 0 92 6 39
2019 Unilingual English 66 24 4 4 1 1 0 91 4 190
2019 Either English or French 60 31 10 0 0 0 0 90 0 20
2017 Bilingual 59 37 2 2 0 0 0 96 2 49
2017 Unilingual English 71 24 2 2 2 0 0 95 3 203
2017 Either English or French 58 26 11 5 0 0 0 84 5 19
2014 Bilingual 64 22 10 2 2 0 0 86 4 58
2014 Unilingual English 54 37 4 3 1 0 0 92 4 180
2014 Either English or French 63 37 0 0 0 0 0 100 0 12

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 66 28 0 5 0 0 0 95 5 39
2019 Unilingual English 82 10 2 1 1 0 4 96 2 191
2019 Either English or French 85 10 0 0 0 0 5 100 0 20
2017 Bilingual 55 23 2 13 6 0 0 78 20 49
2017 Unilingual English 87 7 1 0 1 0 3 97 1 202
2017 Either English or French 90 5 5 0 0 0 0 95 0 20
2014 Bilingual 69 7 9 9 5 0 2 77 14 58
2014 Unilingual English 79 12 3 0 1 1 5 96 1 180
2014 Either English or French 92 0 0 0 0 0 8 100 0 11
2011 Bilingual 69 13 4 7 7 0 0 82 14 74
2011 Unilingual English 84 10 3 1 1 0 1 95 2 269
2011 Either English or French 77 11 6 0 0 0 5 93 0 18
2008 Bilingual 64 17 3 11 3 0 1 83 14 70
2008 Unilingual English 83 10 2 0 1 0 3 96 1 284
2008 Either English or French 69 31 0 0 0 0 0 100 0 16

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 58 26 8 8 0 0 0 84 8 39
2019 Unilingual English 78 8 5 0 1 1 7 94 1 192
2019 Either English or French 86 10 0 0 0 0 5 100 0 21
2017 Bilingual 51 20 0 12 17 0 0 71 29 49
2017 Unilingual English 81 10 2 0 1 0 6 97 1 202
2017 Either English or French 65 15 4 0 0 5 10 95 0 20
2014 Bilingual 62 7 10 10 5 0 5 73 17 58
2014 Unilingual English 78 7 7 0 0 1 7 93 0 180
2014 Either English or French 93 0 0 0 0 0 7 100 0 12
2011 Bilingual 54 20 15 3 8 0 0 74 11 74
2011 Unilingual English 77 11 5 1 1 0 6 93 2 270
2011 Either English or French 60 10 6 0 0 6 17 92 0 18
2008 Bilingual 40 20 16 9 9 0 7 65 18 70
2008 Unilingual English 74 6 6 1 3 0 10 89 5 285
2008 Either English or French 75 13 6 0 0 0 6 93 0 16

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 79 10 6 3 0 0 3 92 3 39
2019 Unilingual English 83 7 3 0 0 1 6 97 0 192
2019 Either English or French 81 10 0 0 5 0 5 95 5 21
2017 Bilingual 62 19 0 7 11 0 2 82 18 48
2017 Unilingual English 85 6 1 0 1 0 7 97 2 203
2017 Either English or French 76 10 4 0 0 0 10 95 0 20
2014 Bilingual 62 14 3 7 12 0 2 77 19 58
2014 Unilingual English 77 7 5 1 0 1 10 94 1 180
2014 Either English or French 93 0 0 0 0 0 7 100 0 12
2011 Bilingual 66 10 12 1 5 0 5 81 6 74
2011 Unilingual English 80 8 4 1 1 0 6 94 2 268
2011 Either English or French 78 5 6 0 0 0 10 93 0 18
2008 Bilingual 59 10 6 10 6 0 10 76 17 70
2008 Unilingual English 80 4 5 0 1 1 10 93 1 285
2008 Either English or French 81 6 6 0 0 0 6 93 0 16

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 24 36 25 8 5 0 2 61 14 39
2019 Unilingual English 29 28 20 9 1 11 2 66 11 192
2019 Either English or French 47 10 34 5 0 0 5 60 5 21

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 36 41 3 6 3 0 12 87 10 39
2019 Unilingual English 46 36 5 8 2 0 3 84 10 191
2019 Either English or French 52 25 19 5 0 0 0 77 5 21

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 64 11 8 0 0 3 14 90 0 39
2019 Unilingual English 69 15 7 2 0 4 3 90 2 192
2019 Either English or French 81 5 9 0 0 5 0 90 0 21

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 6 94 192

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 50 50 12

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 50 50 12

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 0 100 12

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 0 100 12

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 0 100 12

Question 59g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 0 100 12

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 42 58 12

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 0 100 12

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 42 58 12

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 0 100 12

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 0 100 12

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 0 100 12

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 0 100 12

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 0 100 12

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 42 58 12

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 0 100 12

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 48 52 12

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 0 100 12

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 0 100 12

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 8 92 191

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 40 15 18 3 3 16 5 70 7 39
2019 Unilingual English 29 10 17 5 2 29 8 62 10 192
2019 Either English or French 43 24 5 0 0 14 14 94 0 21
2017 Bilingual 18 22 12 4 6 34 4 64 16 48
2017 Unilingual English 32 18 15 2 1 24 8 73 5 202
2017 Either English or French 22 21 16 5 0 30 5 67 8 20
2014 Bilingual 28 12 28 2 2 24 5 56 5 58
2014 Unilingual English 23 16 11 6 4 34 6 64 17 180
2014 Either English or French 34 7 15 0 0 36 8 74 0 12

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 70 11 11 3 3 3 0 83 6 38
2019 Unilingual English 59 17 10 4 1 9 0 84 5 192
2019 Either English or French 91 0 5 0 0 5 0 95 0 21
2017 Bilingual 40 31 12 4 2 11 0 80 7 49
2017 Unilingual English 50 25 7 4 1 12 0 86 6 202
2017 Either English or French 35 36 10 5 0 10 5 82 6 20
2014 Bilingual 43 26 21 3 2 5 0 73 5 58
2014 Unilingual English 40 29 13 7 3 8 0 76 10 180
2014 Either English or French 48 7 15 0 0 29 0 79 0 12
2011 Bilingual 61 21 9 0 4 4 0 86 5 74
2011 Unilingual English 37 36 16 5 2 4 0 76 7 268
2011 Either English or French 38 40 5 0 12 5 0 82 12 18

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 39
2019 Unilingual English 3 97 192
2019 Either English or French 0 100 21

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 39

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 40 13 14 0 0 26 7 80 0 39
2019 Unilingual English 32 9 15 0 1 32 12 73 1 191
2019 Either English or French 48 5 14 0 0 14 19 79 0 21
2017 Bilingual 19 6 16 9 0 40 10 50 18 49
2017 Unilingual English 27 14 16 1 1 36 5 70 3 203
2017 Either English or French 23 17 10 5 0 40 5 73 9 20
2014 Bilingual 35 14 16 0 0 34 2 76 0 57
2014 Unilingual English 26 12 15 1 2 39 6 68 6 180
2014 Either English or French 42 7 15 0 0 29 8 77 0 12

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 71 13 14 0 0 3 0 86 0 39
2019 Unilingual English 62 18 9 1 1 9 1 88 2 192
2019 Either English or French 86 0 14 0 0 0 0 86 0 21
2017 Bilingual 37 32 14 2 0 15 0 81 2 49
2017 Unilingual English 52 25 5 2 1 14 1 90 3 202
2017 Either English or French 38 36 15 5 0 5 0 79 5 20
2014 Bilingual 52 31 12 0 0 5 0 87 0 58
2014 Unilingual English 44 27 13 2 2 11 1 81 4 180
2014 Either English or French 48 15 7 0 0 29 0 90 0 12
2011 Bilingual 64 21 10 0 1 4 0 89 1 74
2011 Unilingual English 43 35 13 3 0 5 0 82 4 269
2011 Either English or French 51 27 5 5 6 5 0 82 12 18

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 5 95 39
2019 Unilingual English 11 89 190
2019 Either English or French 10 90 21
2017 Bilingual 17 83 49
2017 Unilingual English 15 85 202
2014 Bilingual 16 84 58
2014 Unilingual English 12 88 179
2014 Either English or French 0 100 12

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 86 14 21
2017 Unilingual English 85 15 31
2014 Unilingual English 76 24 21

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Unilingual English 61 22 12 0 4 0 0 84 4 18
2017 Unilingual English 49 32 11 4 0 4 0 85 4 26
2014 Unilingual English 63 25 0 6 6 0 0 88 12 16
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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 77 16 5 2 0 0 0 93 2 39
2019 Unilingual English 73 18 6 2 2 0 0 91 3 192
2019 Either English or French 72 19 5 0 5 0 0 90 5 21
2017 Bilingual 53 35 4 2 4 2 0 90 6 49
2017 Unilingual English 67 20 6 3 2 1 1 88 6 202
2017 Either English or French 75 15 0 5 0 5 0 95 5 20

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Unilingual English 48 42 4 6 0 0 0 90 6 50

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 61 34 2 0 3 0 0 95 3 39
2019 Unilingual English 42 40 10 3 1 4 0 85 4 192
2019 Either English or French 66 15 14 5 0 0 0 81 5 21
2017 Bilingual 54 30 7 8 0 0 0 85 8 48
2017 Unilingual English 44 41 7 6 1 2 0 86 7 202
2017 Either English or French 43 36 5 10 0 6 0 84 11 20

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 60 32 3 5 0 0 0 93 5 39
2019 Unilingual English 48 35 10 5 1 1 0 84 6 191
2019 Either English or French 76 19 0 5 0 0 0 95 5 21
2017 Bilingual 43 31 15 8 2 2 0 75 10 49
2017 Unilingual English 43 38 8 8 2 1 0 82 10 203
2017 Either English or French 35 28 11 10 15 0 0 64 25 20

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 89 3 5 3 0 0 0 92 3 39
2019 Unilingual English 62 27 7 1 2 0 0 89 3 191
2019 Either English or French 62 23 5 5 5 0 0 86 10 21
2017 Bilingual 66 20 6 4 5 0 0 85 9 49
2017 Unilingual English 51 31 13 2 3 0 0 82 5 202
2017 Either English or French 46 19 20 10 5 0 0 65 15 20

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 26 36 25 13 0 0 0 62 13 39
2019 Unilingual English 17 35 27 13 7 0 0 52 20 191
2019 Either English or French 24 29 33 5 9 0 0 53 14 21
2017 Bilingual 14 30 22 34 0 0 0 44 34 49
2017 Unilingual English 22 32 24 15 8 0 0 54 22 201
2017 Either English or French 27 14 20 25 10 0 5 44 36 20

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 24 48 23 5 0 0 0 72 5 39
2019 Unilingual English 22 31 27 14 6 0 0 53 20 190
2019 Either English or French 29 33 9 24 5 0 0 62 28 21
2017 Bilingual 22 32 25 16 4 0 0 54 21 49
2017 Unilingual English 21 33 24 14 8 0 0 55 22 203
2017 Either English or French 23 14 33 15 10 0 5 39 26 20

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 43 28 24 0 5 0 0 70 5 39
2019 Unilingual English 26 30 23 15 6 1 0 56 21 192
2019 Either English or French 33 34 14 10 9 0 0 67 19 21
2017 Bilingual 19 26 22 23 9 2 0 45 32 49
2017 Unilingual English 25 32 19 15 8 1 0 57 24 201
2017 Either English or French 19 31 15 15 15 0 5 53 31 20

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 49 30 12 6 0 0 3 82 6 38
2019 Unilingual English 53 28 12 3 3 0 1 82 6 190
2019 Either English or French 62 24 9 0 5 0 0 86 5 21
2017 Bilingual 40 28 16 6 4 0 6 72 11 48
2017 Unilingual English 46 29 12 7 2 0 3 78 9 202
2017 Either English or French 56 5 10 10 9 0 9 68 21 20

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 34 46 15 2 3 0 0 80 5 39
2019 Unilingual English 36 33 18 10 3 0 0 69 13 191
2019 Either English or French 53 19 14 9 5 0 0 72 14 21
2017 Bilingual 29 27 34 8 2 0 0 56 10 49
2017 Unilingual English 31 33 19 11 7 0 0 64 18 201
2017 Either English or French 8 35 16 20 20 0 0 43 41 20

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 56 36 3 5 0 0 0 92 5 39
2019 Unilingual English 33 41 20 2 4 0 0 74 7 192
2019 Either English or French 57 29 14 0 0 0 0 86 0 21
2017 Bilingual 16 46 22 14 2 0 0 62 17 49
2017 Unilingual English 33 30 20 9 7 0 0 64 16 200
2017 Either English or French 24 15 45 10 5 0 0 40 15 20

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 43 36 18 0 3 0 0 79 3 39
2019 Unilingual English 18 40 26 12 5 0 0 58 16 192
2019 Either English or French 33 29 14 19 5 0 0 62 24 21
2017 Bilingual 16 34 27 17 6 0 0 50 23 49
2017 Unilingual English 21 32 21 15 10 1 0 54 25 199
2017 Either English or French 21 24 25 19 10 0 0 45 30 20

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 51 31 15 3 0 0 0 82 3 39
2019 Unilingual English 29 35 19 10 6 0 0 64 16 192
2019 Either English or French 43 24 9 19 5 0 0 67 24 21
2017 Bilingual 20 36 26 14 4 0 0 56 18 49
2017 Unilingual English 26 37 20 11 7 0 0 63 18 200
2017 Either English or French 24 15 30 15 15 0 0 40 30 20

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 64 21 10 5 0 0 0 85 5 39
2019 Unilingual English 57 25 9 5 3 1 0 83 8 192
2019 Either English or French 72 14 9 5 0 0 0 86 5 21

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 34 30 26 7 3 0 0 64 10 39
2019 Unilingual English 31 38 19 8 4 0 0 69 12 191
2019 Either English or French 43 23 24 5 5 0 0 67 9 21
2017 Bilingual 16 43 22 8 8 2 0 61 17 49
2017 Unilingual English 25 39 18 13 5 0 0 65 17 200
2017 Either English or French 18 27 29 10 10 0 5 48 21 20

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 61 28 3 8 0 0 0 89 8 39
2019 Unilingual English 62 26 8 2 2 0 0 88 4 191
2019 Either English or French 67 24 9 0 0 0 0 91 0 21
2017 Bilingual 69 23 4 4 0 0 0 92 4 49
2017 Unilingual English 61 21 11 4 3 0 0 82 7 203
2017 Either English or French 75 15 0 0 0 5 5 100 0 20

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 90 5 0 0 0 0 5 100 0 39
2019 Unilingual English 86 4 4 0 1 0 6 96 1 189
2019 Either English or French 86 9 5 0 0 0 0 95 0 21
2017 Bilingual 73 9 10 2 4 0 2 84 6 48
2017 Unilingual English 84 7 3 4 1 1 1 93 4 202
2017 Either English or French 80 10 5 0 0 5 0 95 0 20

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 90 5 2 0 0 0 3 98 0 38
2019 Unilingual English 86 7 3 2 1 0 1 94 2 190
2019 Either English or French 86 10 5 0 0 0 0 95 0 21
2017 Bilingual 64 22 6 2 4 0 2 88 6 49
2017 Unilingual English 63 26 8 2 0 1 1 90 2 203
2017 Either English or French 65 25 0 5 0 0 5 95 5 20

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 67 26 3 3 0 0 3 95 3 39
2019 Unilingual English 69 23 6 2 1 0 0 92 2 190
2019 Either English or French 72 24 0 5 0 0 0 95 5 21
2017 Bilingual 56 20 10 6 6 0 2 78 12 49
2017 Unilingual English 63 18 9 8 2 0 0 81 10 203
2017 Either English or French 65 25 5 0 0 0 5 95 0 20

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 74 21 2 3 0 0 0 95 3 39
2019 Unilingual English 69 21 7 2 2 0 0 90 3 188
2019 Either English or French 72 19 9 0 0 0 0 91 0 21
2017 Bilingual 49 15 6 0 0 0 30 91 0 49
2017 Unilingual English 56 13 3 1 1 0 25 93 3 203
2017 Either English or French 66 9 0 0 0 0 25 100 0 20

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 62 17 2 0 0 0 19 97 0 39
2019 Unilingual English 68 9 1 1 1 0 21 96 2 191
2019 Either English or French 86 9 0 0 0 0 5 100 0 21
2017 Bilingual 65 22 2 0 0 0 11 98 0 49
2017 Unilingual English 72 17 2 3 0 1 5 94 3 203
2017 Either English or French 66 20 4 0 0 0 10 95 0 20

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 80 20 0 0 0 0 0 100 0 39
2019 Unilingual English 76 17 5 0 1 1 1 94 1 190
2019 Either English or French 81 19 0 0 0 0 0 100 0 21
2017 Bilingual 66 17 6 4 5 0 2 85 9 49
2017 Unilingual English 64 19 11 3 1 1 1 84 4 203
2017 Either English or French 65 20 10 5 0 0 0 85 5 20

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 84 5 6 0 0 0 5 94 0 39
2019 Unilingual English 76 12 7 2 3 0 0 88 5 190
2019 Either English or French 58 24 5 5 5 0 5 85 10 21
2017 Bilingual 51 27 16 4 0 0 2 79 4 49
2017 Unilingual English 45 35 13 4 2 1 0 81 6 202
2017 Either English or French 51 24 15 5 5 0 0 75 10 20

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 71 18 11 0 0 0 0 89 0 39
2019 Unilingual English 60 24 12 2 1 0 1 85 3 190
2019 Either English or French 67 10 19 5 0 0 0 77 5 21

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 29 32 32 5 3 0 0 61 7 39
2019 Unilingual English 22 37 34 4 3 0 0 59 7 192
2019 Either English or French 53 23 10 9 5 0 0 76 14 21
2017 Bilingual 16 30 35 17 2 0 0 46 19 49
2017 Unilingual English 13 37 39 9 2 0 0 50 11 203
2017 Either English or French 11 44 30 4 10 0 0 55 14 20

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 3 14 37 36 11 0 0 47 16 39
2019 Unilingual English 8 14 40 26 11 0 0 37 22 192
2019 Either English or French 15 0 20 39 26 0 0 65 15 20
2017 Bilingual 2 19 45 24 10 0 0 34 21 49
2017 Unilingual English 10 13 43 25 8 1 0 33 23 202
2017 Either English or French 11 6 48 31 4 0 0 36 16 19
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 49 38 5 3 5 0 0 49 51 39
2019 Unilingual English 58 24 7 3 3 4 1 61 39 192
2019 Either English or French 53 33 9 0 5 0 0 53 47 21
2017 Bilingual 52 25 10 9 2 2 0 53 47 49
2017 Unilingual English 53 26 9 1 4 7 1 57 43 202
2017 Either English or French 48 31 10 0 5 6 0 51 49 20

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 34 66 20
2019 Unilingual English 33 67 71
2019 Either English or French 30 70 10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 90 10 19
2019 Unilingual English 74 26 69
2019 Either English or French 90 10 10

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 59 10 7 19 3 0 3 70 22 39
2019 Unilingual English 66 14 7 4 4 0 6 85 8 191
2019 Either English or French 62 9 14 5 0 10 0 79 6 21

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 80 4 0 5 5 0 5 89 11 20
2019 Unilingual English 64 15 7 3 2 0 9 87 5 71
2019 Either English or French 40 29 30 0 0 0 0 70 0 10
2017 Bilingual 62 17 11 6 0 0 4 83 6 22
2017 Unilingual English 67 19 2 0 0 1 11 98 0 80

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 21 0 15 5 10 4 45 41 31 20
2019 Unilingual English 20 4 17 6 14 3 37 39 33 71
2019 Either English or French 30 10 40 0 20 0 0 40 20 10
2017 Bilingual 0 18 22 8 18 9 24 27 39 22
2017 Unilingual English 9 3 16 6 8 7 51 28 35 80
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