2019 Public Service Employee Survey Results by Theme for Western Economic Diversification Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - CO

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 47 41 6 4 2 0 0 88 6 83
2019 CO-01 60 33 7 0 0 0 0 93 0 15
2019 CO-02 37 47 8 4 4 0 0 84 8 49
2019 CO-03 63 38 0 0 0 0 0 100 0 16
2018 CO 49 35 8 7 1 0 0 84 8 74
2018 CO-01 64 27 0 9 0 0 0 91 9 11
2018 CO-02 45 39 11 3 3 0 0 84 5 38
2018 CO-03 50 29 8 13 0 0 0 79 13 24
2017 CO 35 53 6 2 4 0 0 88 6 80
2017 CO-01 33 33 25 0 8 0 0 67 8 12
2017 CO-02 29 57 5 5 5 0 0 86 9 44
2017 CO-03 43 57 0 0 0 0 0 100 0 23
2014 CO 27 50 3 12 9 0 0 77 21 78
2014 CO-01 47 40 0 7 7 0 0 87 13 15
2014 CO-02 19 49 2 19 12 0 0 67 30 43
2014 CO-03 30 60 5 0 5 0 0 90 5 20
2011 CO 35 40 11 10 3 0 0 75 13 105
2011 CO-01 38 38 14 10 0 0 0 76 10 21
2011 CO-02 30 43 14 9 4 0 0 73 13 56
2011 CO-03 44 33 4 15 4 0 0 78 19 27
2008 CO 33 41 10 8 7 1 0 75 15 116
2008 CO-01 27 54 4 8 4 4 0 84 12 26
2008 CO-02 31 40 11 9 9 0 0 71 18 55
2008 CO-03 42 29 16 6 6 0 0 71 13 31

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 45 38 7 7 2 0 0 83 10 82
2019 CO-01 67 33 0 0 0 0 0 100 0 15
2019 CO-02 35 39 12 10 4 0 0 73 14 49
2019 CO-03 60 40 0 0 0 0 0 100 0 15
2018 CO 46 33 10 8 3 0 0 79 11 73
2018 CO-01 64 18 9 9 0 0 0 82 9 11
2018 CO-02 46 32 11 5 5 0 0 78 11 37
2018 CO-03 41 38 8 13 0 0 0 79 13 24
2017 CO 30 48 11 7 4 0 0 78 11 80
2017 CO-01 25 50 17 8 0 0 0 75 8 12
2017 CO-02 23 52 14 7 5 0 0 75 11 44
2017 CO-03 43 39 4 9 4 0 0 83 13 23

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 62 27 7 2 1 0 0 89 4 82
2019 CO-01 67 33 0 0 0 0 0 100 0 15
2019 CO-02 63 25 8 2 2 0 0 88 4 48
2019 CO-03 63 25 13 0 0 0 0 88 0 16
2018 CO 62 25 11 1 0 0 0 87 1 71
2018 CO-01 80 10 10 0 0 0 0 90 0 10
2018 CO-02 58 31 8 3 0 0 0 89 3 36
2018 CO-03 58 25 17 0 0 0 0 83 0 24
2017 CO 55 37 4 2 1 0 0 92 4 80
2017 CO-01 58 25 17 0 0 0 0 83 0 12
2017 CO-02 48 43 2 5 2 0 0 91 7 44
2017 CO-03 65 35 0 0 0 0 0 100 0 23
2014 CO 51 31 6 8 4 0 0 82 12 78
2014 CO-01 73 20 0 7 0 0 0 93 7 15
2014 CO-02 37 33 12 12 7 0 0 70 19 43
2014 CO-03 65 35 0 0 0 0 0 100 0 20
2011 CO 61 31 4 3 2 0 0 91 5 104
2011 CO-01 81 14 0 0 5 0 0 95 5 21
2011 CO-02 52 38 5 4 2 0 0 89 5 56
2011 CO-03 65 27 4 4 0 0 0 92 4 26

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 51 37 7 4 1 0 0 88 5 83
2019 CO-01 60 33 7 0 0 0 0 93 0 15
2019 CO-02 41 41 10 6 2 0 0 82 8 49
2019 CO-03 69 31 0 0 0 0 0 100 0 16
2018 CO 53 34 5 5 1 0 0 88 7 73
2018 CO-01 82 9 9 0 0 0 0 91 0 11
2018 CO-02 51 38 5 3 3 0 0 89 5 37
2018 CO-03 45 38 4 13 0 0 0 83 13 24
2017 CO 43 46 5 4 2 0 0 89 6 80
2017 CO-01 50 17 17 8 8 0 0 67 17 12
2017 CO-02 37 54 2 5 2 0 0 91 7 44
2017 CO-03 48 48 4 0 0 0 0 96 0 23
2014 CO 41 35 6 13 5 0 0 76 18 78
2014 CO-01 60 27 7 7 0 0 0 87 7 15
2014 CO-02 30 37 7 16 9 0 0 67 26 43
2014 CO-03 50 35 5 10 0 0 0 85 10 20
2011 CO 44 40 11 4 1 0 0 84 5 105
2011 CO-01 48 43 5 5 0 0 0 90 5 21
2011 CO-02 38 45 14 2 2 0 0 82 4 56
2011 CO-03 56 26 11 7 0 0 0 81 7 27
2008 CO 39 37 11 7 4 2 0 77 11 116
2008 CO-01 38 42 8 0 8 4 0 84 8 26
2008 CO-02 36 35 13 13 2 2 0 72 15 55
2008 CO-03 42 39 13 3 3 0 0 81 6 31

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 63 23 11 4 0 0 0 86 4 83
2019 CO-01 73 20 7 0 0 0 0 93 0 15
2019 CO-02 59 20 16 4 0 0 0 80 4 49
2019 CO-03 69 31 0 0 0 0 0 100 0 16
2018 CO 50 35 14 1 0 0 0 85 1 74
2018 CO-01 82 18 0 0 0 0 0 100 0 11
2018 CO-02 39 45 16 0 0 0 0 84 0 38
2018 CO-03 54 29 13 4 0 0 0 83 4 24
2017 CO 46 39 6 8 1 0 0 85 9 79
2017 CO-01 58 17 17 0 8 0 0 75 8 12
2017 CO-02 36 46 7 11 0 0 0 82 11 44
2017 CO-03 54 41 0 5 0 0 0 95 5 22
2014 CO 27 37 18 8 10 0 0 64 18 78
2014 CO-01 40 40 7 0 13 0 0 80 13 15
2014 CO-02 21 40 19 7 14 0 0 60 21 43
2014 CO-03 30 30 25 15 0 0 0 60 15 20
2011 CO 30 35 15 12 6 2 0 66 18 105
2011 CO-01 38 38 14 0 5 5 0 80 5 21
2011 CO-02 25 36 20 13 5 2 0 62 18 56
2011 CO-03 33 33 4 22 7 0 0 67 30 27

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 59 24 12 5 0 0 0 83 5 82
2019 CO-01 86 7 7 0 0 0 0 93 0 14
2019 CO-02 53 22 16 8 0 0 0 76 8 49
2019 CO-03 56 44 0 0 0 0 0 100 0 16
2018 CO 49 38 8 4 0 0 0 88 4 73
2018 CO-01 82 9 9 0 0 0 0 91 0 11
2018 CO-02 41 51 5 3 0 0 0 92 3 37
2018 CO-03 50 34 8 8 0 0 0 83 8 24
2017 CO 43 43 9 3 3 0 0 86 5 79
2017 CO-01 58 8 25 0 8 0 0 67 8 12
2017 CO-02 29 57 7 5 2 0 0 86 7 44
2017 CO-03 59 37 5 0 0 0 0 95 0 22
2014 CO 32 36 13 10 9 0 0 68 19 78
2014 CO-01 40 33 13 0 13 0 0 73 13 15
2014 CO-02 28 35 12 14 12 0 0 63 26 43
2014 CO-03 35 40 15 10 0 0 0 75 10 20
2011 CO 30 39 14 10 7 0 0 69 17 105
2011 CO-01 43 33 19 5 0 0 0 76 5 21
2011 CO-02 23 43 16 11 7 0 0 66 18 56
2011 CO-03 33 37 4 15 11 0 0 70 26 27
2008 CO 32 34 13 13 9 0 0 66 21 117
2008 CO-01 35 38 15 12 0 0 0 73 12 26
2008 CO-02 23 34 14 18 11 0 0 57 29 56
2008 CO-03 42 32 10 6 10 0 0 74 16 31

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 52 23 13 7 1 2 1 78 9 83
2019 CO-01 60 27 0 7 0 7 0 93 7 15
2019 CO-02 47 20 18 8 2 2 2 70 11 49
2019 CO-03 56 25 13 6 0 0 0 81 6 16
2018 CO 43 30 15 11 1 0 0 73 12 74
2018 CO-01 64 27 9 0 0 0 0 91 0 11
2018 CO-02 37 37 11 13 3 0 0 74 16 38
2018 CO-03 45 21 21 13 0 0 0 66 13 24
2017 CO 38 37 14 6 4 1 0 76 10 79
2017 CO-01 33 33 8 17 8 0 0 67 25 12
2017 CO-02 28 50 11 7 2 2 0 79 9 44
2017 CO-03 59 14 23 0 5 0 0 73 5 22
2014 CO 31 21 15 15 13 5 0 54 30 78
2014 CO-01 47 13 13 0 13 13 0 69 15 15
2014 CO-02 23 26 16 19 14 2 0 50 33 43
2014 CO-03 35 15 15 20 10 5 0 53 32 20
2011 CO 29 35 11 12 6 5 2 68 19 105
2011 CO-01 33 48 14 5 0 0 0 81 5 21
2011 CO-02 21 41 13 7 9 7 2 69 18 56
2011 CO-03 41 11 7 30 4 4 4 56 36 27
2008 CO 26 30 11 19 9 4 1 59 30 117
2008 CO-01 27 31 19 15 4 4 0 60 20 26
2008 CO-02 21 25 11 23 13 7 0 50 38 56
2008 CO-03 29 42 6 13 6 0 3 73 20 31
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 61 35 2 1 0 0 0 96 1 82
2019 CO-01 80 20 0 0 0 0 0 100 0 15
2019 CO-02 56 38 4 2 0 0 0 94 2 48
2019 CO-03 63 38 0 0 0 0 0 100 0 16

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 59 33 4 2 2 0 0 91 5 82
2019 CO-01 67 33 0 0 0 0 0 100 0 15
2019 CO-02 54 31 6 4 4 0 0 85 8 48
2019 CO-03 69 31 0 0 0 0 0 100 0 16
2018 CO 63 21 8 7 0 1 0 85 7 73
2018 CO-01 73 18 9 0 0 0 0 91 0 11
2018 CO-02 61 26 8 5 0 0 0 87 5 38
2018 CO-03 61 13 9 13 0 4 0 77 14 23
2017 CO 48 34 8 10 1 0 0 81 11 80
2017 CO-01 33 50 0 17 0 0 0 83 17 12
2017 CO-02 46 32 11 9 2 0 0 77 11 44
2017 CO-03 56 31 4 9 0 0 0 87 9 23
2014 CO 53 28 5 8 5 0 1 82 13 78
2014 CO-01 60 13 7 13 7 0 0 73 20 15
2014 CO-02 53 30 5 7 5 0 0 84 12 43
2014 CO-03 45 35 5 5 5 0 5 84 11 20
2011 CO 56 25 10 5 2 3 0 83 7 105
2011 CO-01 57 24 5 5 5 5 0 85 10 21
2011 CO-02 52 27 13 7 2 0 0 79 9 56
2011 CO-03 67 19 7 0 0 7 0 92 0 27
2008 CO 50 31 5 9 4 1 0 82 13 116
2008 CO-01 58 31 4 8 0 0 0 88 8 26
2008 CO-02 49 33 7 4 5 2 0 83 9 55
2008 CO-03 45 29 0 19 6 0 0 74 26 31

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 59 28 6 5 2 0 0 87 7 82
2019 CO-01 80 13 0 7 0 0 0 93 7 15
2019 CO-02 56 27 8 4 4 0 0 83 8 48
2019 CO-03 50 38 6 6 0 0 0 88 6 16
2018 CO 57 29 8 5 0 0 0 86 5 73
2018 CO-01 82 18 0 0 0 0 0 100 0 11
2018 CO-02 58 32 8 3 0 0 0 89 3 38
2018 CO-03 43 31 13 13 0 0 0 74 13 23
2017 CO 46 35 4 10 4 1 0 82 14 80
2017 CO-01 33 42 8 8 0 8 0 82 9 12
2017 CO-02 43 36 2 14 5 0 0 80 18 44
2017 CO-03 56 31 4 4 4 0 0 87 9 23
2014 CO 56 32 1 8 3 0 0 88 10 78
2014 CO-01 60 13 7 20 0 0 0 73 20 15
2014 CO-02 65 26 0 7 2 0 0 91 9 43
2014 CO-03 35 60 0 0 5 0 0 95 5 20
2011 CO 40 44 4 9 3 1 0 85 12 105
2011 CO-01 38 43 5 5 10 0 0 81 14 21
2011 CO-02 34 48 4 11 2 2 0 84 13 56
2011 CO-03 56 33 4 7 0 0 0 89 7 27
2008 CO 44 34 4 9 5 3 0 81 15 117
2008 CO-01 54 38 4 0 0 4 0 96 0 26
2008 CO-02 43 34 5 11 4 4 0 80 15 56
2008 CO-03 39 35 0 13 13 0 0 74 26 31

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 63 25 7 1 4 0 0 88 5 83
2019 CO-01 67 27 0 7 0 0 0 93 7 15
2019 CO-02 55 29 10 0 6 0 0 84 6 49
2019 CO-03 81 13 6 0 0 0 0 94 0 16
2018 CO 57 31 6 7 0 0 0 87 7 72
2018 CO-01 64 27 0 9 0 0 0 91 9 11
2018 CO-02 58 29 8 5 0 0 0 87 5 38
2018 CO-03 50 37 5 9 0 0 0 86 9 22
2017 CO 51 24 11 10 4 0 0 75 14 79
2017 CO-01 42 33 8 8 8 0 0 75 17 12
2017 CO-02 57 14 16 11 2 0 0 71 14 44
2017 CO-03 41 41 5 9 5 0 0 82 14 22
2014 CO 58 24 6 5 6 0 0 82 12 78
2014 CO-01 60 13 13 7 7 0 0 73 13 15
2014 CO-02 58 26 2 7 7 0 0 84 14 43
2014 CO-03 55 30 10 0 5 0 0 85 5 20

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 50 29 7 9 4 1 0 80 12 82
2019 CO-01 80 20 0 0 0 0 0 100 0 15
2019 CO-02 41 31 10 10 6 2 0 73 17 49
2019 CO-03 56 38 6 0 0 0 0 94 0 16
2018 CO 40 35 16 5 1 1 0 77 7 74
2018 CO-01 82 18 0 0 0 0 0 100 0 11
2018 CO-02 32 37 21 5 3 3 0 70 8 38
2018 CO-03 37 42 13 8 0 0 0 79 8 24
2017 CO 34 42 10 13 0 1 0 77 13 79
2017 CO-01 50 33 8 8 0 0 0 83 8 12
2017 CO-02 20 48 11 18 0 2 0 70 18 44
2017 CO-03 50 37 9 5 0 0 0 86 5 22
2014 CO 27 36 14 17 4 3 0 64 21 78
2014 CO-01 40 27 20 0 13 0 0 67 13 15
2014 CO-02 16 33 16 28 2 5 0 51 32 43
2014 CO-03 40 50 5 5 0 0 0 90 5 20
2011 CO 26 39 11 13 8 3 0 67 22 105
2011 CO-01 33 48 10 0 5 5 0 85 5 21
2011 CO-02 18 41 13 20 7 2 0 60 27 56
2011 CO-03 37 30 7 11 11 4 0 69 23 27

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 44 35 7 11 2 0 0 79 13 82
2019 CO-01 67 33 0 0 0 0 0 100 0 15
2019 CO-02 39 35 8 14 4 0 0 73 18 49
2019 CO-03 44 44 13 0 0 0 0 88 0 16
2018 CO 34 38 15 14 0 0 0 72 14 74
2018 CO-01 64 36 0 0 0 0 0 100 0 11
2018 CO-02 29 37 16 18 0 0 0 66 18 38
2018 CO-03 29 42 17 13 0 0 0 71 13 24
2017 CO 32 41 11 15 1 0 0 72 16 79
2017 CO-01 42 33 17 8 0 0 0 75 8 12
2017 CO-02 23 43 16 16 2 0 0 66 18 44
2017 CO-03 41 41 0 18 0 0 0 82 18 22
2014 CO 27 27 15 19 10 1 0 55 30 78
2014 CO-01 47 13 13 13 13 0 0 60 27 15
2014 CO-02 19 26 19 21 14 2 0 45 36 43
2014 CO-03 30 40 10 20 0 0 0 70 20 20
2011 CO 19 38 14 16 11 1 0 58 28 105
2011 CO-01 33 38 10 10 5 5 0 75 15 21
2011 CO-02 13 39 18 18 13 0 0 52 30 56
2011 CO-03 22 37 11 15 15 0 0 59 30 27
2008 CO 22 27 14 18 18 1 0 50 36 117
2008 CO-01 27 35 19 15 0 4 0 64 16 26
2008 CO-02 16 20 14 25 25 0 0 36 50 56
2008 CO-03 29 35 6 10 19 0 0 65 29 31

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 28 39 15 12 5 1 0 68 17 82
2019 CO-01 40 53 0 7 0 0 0 93 7 15
2019 CO-02 27 35 14 14 8 2 0 63 23 49
2019 CO-03 25 44 25 6 0 0 0 69 6 16
2018 CO 21 31 13 25 8 3 0 53 34 72
2018 CO-01 50 40 0 10 0 0 0 90 10 10
2018 CO-02 18 26 16 26 8 5 0 47 36 38
2018 CO-03 12 35 9 31 13 0 0 47 44 23
2017 CO 17 33 13 23 9 5 0 53 34 78
2017 CO-01 17 58 8 8 8 0 0 75 17 12
2017 CO-02 14 30 16 25 7 9 0 48 35 44
2017 CO-03 19 29 10 29 14 0 0 48 43 21
2014 CO 21 26 19 21 12 3 0 47 33 78
2014 CO-01 33 13 33 13 7 0 0 47 20 15
2014 CO-02 16 23 14 23 19 5 0 41 44 43
2014 CO-03 20 40 20 20 0 0 0 60 20 20
2011 CO 11 32 19 23 13 1 0 44 37 105
2011 CO-01 29 38 19 10 5 0 0 67 14 21
2011 CO-02 7 32 23 18 18 2 0 40 36 56
2011 CO-03 7 30 11 41 11 0 0 37 52 27
2008 CO 13 30 15 24 15 3 0 44 40 117
2008 CO-01 15 42 15 23 0 4 0 60 24 26
2008 CO-02 11 23 18 25 20 4 0 35 46 56
2008 CO-03 13 32 13 26 16 0 0 45 42 31

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 21 49 7 18 5 0 0 70 23 82
2019 CO-01 33 60 0 7 0 0 0 93 7 15
2019 CO-02 20 45 10 16 8 0 0 65 24 49
2019 CO-03 13 56 6 25 0 0 0 69 25 16
2018 CO 19 46 9 22 3 1 0 66 25 74
2018 CO-01 27 64 0 9 0 0 0 91 9 11
2018 CO-02 13 42 11 29 3 3 0 57 32 38
2018 CO-03 25 46 8 17 4 0 0 71 21 24
2017 CO 17 47 15 11 10 0 0 63 21 79
2017 CO-01 8 83 8 0 0 0 0 92 0 12
2017 CO-02 14 41 20 11 14 0 0 55 25 44
2017 CO-03 22 41 9 18 9 0 0 63 27 22
2014 CO 18 40 12 17 13 1 0 58 30 78
2014 CO-01 40 20 13 13 13 0 0 60 27 15
2014 CO-02 7 42 9 21 19 2 0 50 40 43
2014 CO-03 25 50 15 10 0 0 0 75 10 20
2011 CO 11 31 17 27 13 0 0 43 40 105
2011 CO-01 19 38 10 24 10 0 0 57 33 21
2011 CO-02 13 30 23 18 16 0 0 43 34 56
2011 CO-03 4 30 11 44 11 0 0 33 56 27
2008 CO 12 37 15 21 15 0 0 49 36 117
2008 CO-01 4 62 12 19 4 0 0 65 23 26
2008 CO-02 11 34 14 20 21 0 0 45 41 56
2008 CO-03 19 19 23 29 10 0 0 39 39 31
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 39 41 8 8 4 0 0 80 12 83
2019 CO-01 67 27 7 0 0 0 0 93 0 15
2019 CO-02 29 41 10 14 6 0 0 69 20 49
2019 CO-03 44 50 6 0 0 0 0 94 0 16
2018 CO 36 34 18 8 3 0 1 71 11 74
2018 CO-01 45 36 9 9 0 0 0 82 9 11
2018 CO-02 32 34 21 5 5 0 3 68 11 38
2018 CO-03 41 29 17 13 0 0 0 71 13 24
2017 CO 31 40 13 15 1 0 0 71 16 80
2017 CO-01 33 17 33 17 0 0 0 50 17 12
2017 CO-02 27 41 14 16 2 0 0 68 18 44
2017 CO-03 34 52 0 13 0 0 0 87 13 23
2014 CO 33 32 14 12 9 0 0 65 21 78
2014 CO-01 47 13 20 7 13 0 0 60 20 15
2014 CO-02 26 37 16 14 7 0 0 63 21 43
2014 CO-03 40 35 5 10 10 0 0 75 20 20
2011 CO 24 53 11 8 4 0 0 77 11 105
2011 CO-01 29 48 14 5 5 0 0 76 10 21
2011 CO-02 25 52 11 11 2 0 0 77 13 56
2011 CO-03 19 63 7 4 7 0 0 81 11 27

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 29 46 14 10 1 0 0 75 11 83
2019 CO-01 20 67 13 0 0 0 0 87 0 15
2019 CO-02 31 37 18 12 2 0 0 67 14 49
2019 CO-03 38 56 6 0 0 0 0 94 0 16
2018 CO 31 44 14 8 3 0 0 76 11 74
2018 CO-01 45 55 0 0 0 0 0 100 0 11
2018 CO-02 26 42 21 8 3 0 0 68 11 38
2018 CO-03 34 41 8 13 4 0 0 75 17 24
2017 CO 30 46 13 9 2 0 0 76 11 80
2017 CO-01 25 50 17 8 0 0 0 75 8 12
2017 CO-02 32 37 16 11 5 0 0 68 16 44
2017 CO-03 26 66 4 4 0 0 0 91 4 23

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 57 27 8 5 2 0 1 84 7 83
2019 CO-01 80 7 7 7 0 0 0 87 7 15
2019 CO-02 51 29 8 6 4 0 2 81 10 49
2019 CO-03 56 31 13 0 0 0 0 88 0 16
2018 CO 52 32 10 7 0 0 0 84 7 73
2018 CO-01 64 27 0 9 0 0 0 91 9 11
2018 CO-02 58 26 13 3 0 0 0 84 3 38
2018 CO-03 34 44 9 13 0 0 0 78 13 23
2017 CO 42 36 5 15 1 0 0 79 16 80
2017 CO-01 25 50 8 17 0 0 0 75 17 12
2017 CO-02 43 29 7 18 2 0 0 73 20 44
2017 CO-03 52 39 0 9 0 0 0 91 9 23
2014 CO 50 33 9 5 3 0 0 83 8 78
2014 CO-01 53 27 13 7 0 0 0 80 7 15
2014 CO-02 49 35 7 5 5 0 0 84 9 43
2014 CO-03 50 35 10 5 0 0 0 85 5 20
2011 CO 46 35 10 6 3 0 0 81 9 105
2011 CO-01 57 14 14 10 5 0 0 71 14 21
2011 CO-02 36 43 14 4 4 0 0 79 7 56
2011 CO-03 59 33 0 7 0 0 0 93 7 27
2008 CO 36 36 15 7 7 0 0 72 14 117
2008 CO-01 42 42 12 4 0 0 0 85 4 26
2008 CO-02 32 36 18 9 5 0 0 68 14 56
2008 CO-03 39 35 6 3 16 0 0 74 19 31

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 28 43 17 10 2 0 0 71 12 83
2019 CO-01 40 40 7 13 0 0 0 80 13 15
2019 CO-02 24 41 18 12 4 0 0 65 16 49
2019 CO-03 25 50 25 0 0 0 0 75 0 16
2018 CO 32 50 9 7 1 0 0 82 8 74
2018 CO-01 36 55 0 9 0 0 0 91 9 11
2018 CO-02 34 47 11 5 3 0 0 82 8 38
2018 CO-03 29 50 13 8 0 0 0 79 8 24
2017 CO 32 46 10 10 1 0 0 79 11 80
2017 CO-01 25 50 17 8 0 0 0 75 8 12
2017 CO-02 27 45 14 12 2 0 0 72 14 44
2017 CO-03 43 48 0 9 0 0 0 91 9 23
2014 CO 26 44 6 14 10 0 0 69 24 78
2014 CO-01 27 27 7 20 20 0 0 53 40 15
2014 CO-02 14 49 7 19 12 0 0 63 30 43
2014 CO-03 50 45 5 0 0 0 0 95 0 20
2011 CO 30 55 9 4 2 0 1 86 6 105
2011 CO-01 43 38 10 5 0 0 5 85 5 21
2011 CO-02 23 59 11 4 4 0 0 82 7 56
2011 CO-03 33 59 4 4 0 0 0 93 4 27
2008 CO 27 48 10 5 7 2 1 77 12 117
2008 CO-01 23 62 8 0 4 4 0 88 4 26
2008 CO-02 27 43 14 9 5 2 0 71 15 56
2008 CO-03 35 48 3 3 6 0 3 87 10 31

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 39 33 20 6 2 0 0 72 9 82
2019 CO-01 67 20 7 7 0 0 0 87 7 15
2019 CO-02 38 27 23 8 4 0 0 65 13 48
2019 CO-03 25 63 13 0 0 0 0 88 0 16
2018 CO 34 37 18 8 3 1 0 71 11 74
2018 CO-01 45 36 0 9 9 0 0 82 18 11
2018 CO-02 32 37 18 11 3 0 0 68 13 38
2018 CO-03 34 34 25 4 0 4 0 70 4 24
2017 CO 28 49 9 10 4 0 0 77 14 79
2017 CO-01 17 50 17 17 0 0 0 67 17 12
2017 CO-02 25 52 7 11 5 0 0 77 16 44
2017 CO-03 36 46 9 5 5 0 0 82 9 22
2014 CO 19 31 22 15 10 3 0 51 26 78
2014 CO-01 20 27 20 13 13 7 0 50 29 15
2014 CO-02 19 33 28 9 9 2 0 52 19 43
2014 CO-03 20 30 10 30 10 0 0 50 40 20
2011 CO 35 35 11 11 7 0 0 70 18 105
2011 CO-01 43 29 10 10 10 0 0 71 19 21
2011 CO-02 29 39 14 14 4 0 0 68 18 56
2011 CO-03 44 30 7 7 11 0 0 74 19 27
2008 CO 18 42 13 9 16 2 1 61 25 117
2008 CO-01 23 42 15 15 0 4 0 68 16 26
2008 CO-02 14 43 13 4 25 2 0 58 29 56
2008 CO-03 23 39 13 13 13 0 0 61 26 31

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 31 27 16 14 11 1 0 59 26 83
2019 CO-01 40 40 7 7 7 0 0 80 13 15
2019 CO-02 29 20 16 16 16 2 0 50 33 49
2019 CO-03 38 25 19 19 0 0 0 63 19 16
2018 CO 28 28 16 19 4 3 1 59 24 74
2018 CO-01 55 18 9 9 9 0 0 73 18 11
2018 CO-02 29 32 11 18 5 3 3 64 25 38
2018 CO-03 17 25 29 25 0 4 0 43 26 24
2017 CO 18 33 14 16 13 5 1 54 31 79
2017 CO-01 0 50 25 0 25 0 0 50 25 12
2017 CO-02 19 32 11 16 14 9 0 55 32 44
2017 CO-03 22 27 14 27 5 0 5 52 34 22
2014 CO 15 23 14 28 17 1 1 39 46 78
2014 CO-01 27 27 7 20 20 0 0 53 40 15
2014 CO-02 12 26 14 26 19 2 2 39 46 43
2014 CO-03 15 15 20 40 10 0 0 30 50 20
2011 CO 14 29 15 19 20 0 3 44 40 105
2011 CO-01 29 19 14 10 24 0 5 50 35 21
2011 CO-02 13 34 18 21 14 0 0 46 36 56
2011 CO-03 7 26 11 19 30 0 7 36 52 27
2008 CO 10 30 10 17 29 3 1 42 48 117
2008 CO-01 19 35 12 15 15 4 0 56 32 26
2008 CO-02 9 25 9 18 34 4 2 36 55 56
2008 CO-03 6 35 13 16 29 0 0 42 45 31

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 49 31 10 6 2 0 1 82 9 83
2019 CO-01 73 20 7 0 0 0 0 93 0 15
2019 CO-02 47 29 12 8 2 0 2 77 10 49
2019 CO-03 38 44 6 6 6 0 0 81 13 16

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 65 9 5 9 2 2 9 82 12 82
2019 CO-01 87 0 0 7 0 7 0 93 7 15
2019 CO-02 60 10 6 8 2 2 10 81 12 48
2019 CO-03 56 13 6 13 6 0 6 73 20 16

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 55 28 10 4 0 0 4 86 4 83
2019 CO-01 73 20 7 0 0 0 0 93 0 15
2019 CO-02 43 31 14 6 0 0 6 78 7 49
2019 CO-03 69 31 0 0 0 0 0 100 0 16

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 49 28 11 6 2 1 2 80 9 83
2019 CO-01 73 13 7 0 7 0 0 87 7 15
2019 CO-02 41 24 16 10 2 2 4 70 13 49
2019 CO-03 50 50 0 0 0 0 0 100 0 16

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 41 19 14 13 8 2 1 63 23 83
2019 CO-01 53 13 20 7 7 0 0 67 13 15
2019 CO-02 41 16 12 18 6 4 2 61 26 49
2019 CO-03 31 25 19 6 19 0 0 56 25 16

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 75 18 4 1 0 1 1 95 1 83
2019 CO-01 73 27 0 0 0 0 0 100 0 15
2019 CO-02 73 16 4 2 0 2 2 94 2 49
2019 CO-03 75 19 6 0 0 0 0 94 0 16

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 83 6 5 1 0 2 2 94 1 83
2019 CO-01 87 0 13 0 0 0 0 87 0 15
2019 CO-02 82 6 2 2 0 4 4 96 2 49
2019 CO-03 81 13 6 0 0 0 0 94 0 16

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 87 2 4 0 0 0 7 96 0 83
2019 CO-01 93 0 7 0 0 0 0 93 0 15
2019 CO-02 84 2 4 0 0 0 10 95 0 49
2019 CO-03 88 6 0 0 0 0 6 100 0 16

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 35 40 12 10 4 0 0 75 13 83
2019 CO-01 60 33 7 0 0 0 0 93 0 15
2019 CO-02 24 41 14 14 6 0 0 65 20 49
2019 CO-03 50 38 13 0 0 0 0 88 0 16
2018 CO 37 38 11 10 4 0 0 75 14 73
2018 CO-01 55 36 9 0 0 0 0 91 0 11
2018 CO-02 35 30 14 14 8 0 0 65 22 37
2018 CO-03 34 50 8 8 0 0 0 83 8 24
2017 CO 25 45 15 14 1 0 0 70 15 80
2017 CO-01 33 42 17 8 0 0 0 75 8 12
2017 CO-02 19 50 11 18 2 0 0 68 20 44
2017 CO-03 30 39 22 9 0 0 0 69 9 23
2014 CO 18 46 12 15 9 0 0 64 24 78
2014 CO-01 20 53 7 13 7 0 0 73 20 15
2014 CO-02 9 46 12 21 12 0 0 56 33 43
2014 CO-03 35 40 15 5 5 0 0 75 10 20
2011 CO 30 45 10 10 6 0 0 74 15 105
2011 CO-01 38 33 10 14 5 0 0 71 19 21
2011 CO-02 27 41 14 9 9 0 0 68 18 56
2011 CO-03 30 59 4 7 0 0 0 89 7 27

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 51 34 7 5 4 0 0 84 8 83
2019 CO-01 73 27 0 0 0 0 0 100 0 15
2019 CO-02 39 39 8 8 6 0 0 78 14 49
2019 CO-03 69 19 13 0 0 0 0 88 0 16
2018 CO 41 34 14 10 1 0 0 75 11 73
2018 CO-01 55 27 18 0 0 0 0 82 0 11
2018 CO-02 43 30 11 14 3 0 0 73 16 37
2018 CO-03 34 41 17 8 0 0 0 75 8 24
2017 CO 35 40 12 10 2 0 0 75 13 80
2017 CO-01 42 42 8 8 0 0 0 83 8 12
2017 CO-02 30 38 14 16 2 0 0 68 18 44
2017 CO-03 39 44 13 0 4 0 0 83 4 23
2014 CO 28 37 6 15 13 0 0 65 28 78
2014 CO-01 47 33 0 7 13 0 0 80 20 15
2014 CO-02 19 40 9 16 16 0 0 58 33 43
2014 CO-03 35 35 5 20 5 0 0 70 25 20

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 40 38 8 11 3 0 1 78 14 80
2019 CO-01 62 31 0 8 0 0 0 92 8 13
2019 CO-02 31 41 10 12 4 0 2 73 17 49
2019 CO-03 53 33 7 7 0 0 0 87 7 15
2018 CO 34 45 10 10 1 0 0 79 11 73
2018 CO-01 45 45 9 0 0 0 0 91 0 11
2018 CO-02 32 46 11 8 3 0 0 78 11 37
2018 CO-03 33 42 8 17 0 0 0 75 17 24
2017 CO 35 41 17 6 0 0 0 76 6 80
2017 CO-01 42 42 0 17 0 0 0 83 17 12
2017 CO-02 28 41 25 7 0 0 0 68 7 44
2017 CO-03 43 44 13 0 0 0 0 87 0 23
2014 CO 36 29 5 15 14 0 0 65 29 78
2014 CO-01 60 20 7 0 13 0 0 80 13 15
2014 CO-02 26 33 5 19 19 0 0 58 37 43
2014 CO-03 40 30 5 20 5 0 0 70 25 20
2011 CO 38 39 13 9 1 1 0 78 10 104
2011 CO-01 45 35 15 5 0 0 0 80 5 20
2011 CO-02 27 45 13 14 2 0 0 71 16 56
2011 CO-03 56 30 11 0 0 4 0 88 0 27

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 36 48 10 6 0 0 0 84 6 83
2019 CO-01 53 40 0 7 0 0 0 93 7 15
2019 CO-02 31 45 16 8 0 0 0 76 8 49
2019 CO-03 44 56 0 0 0 0 0 100 0 16
2018 CO 38 41 11 9 1 0 0 79 11 74
2018 CO-01 55 36 0 9 0 0 0 91 9 11
2018 CO-02 32 50 5 11 3 0 0 82 13 38
2018 CO-03 42 25 25 8 0 0 0 67 8 24
2017 CO 27 40 14 11 3 5 0 71 15 79
2017 CO-01 17 42 25 8 8 0 0 58 17 12
2017 CO-02 25 32 18 14 2 9 0 63 17 44
2017 CO-03 31 59 0 9 0 0 0 91 9 22

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 49 35 7 7 1 0 0 84 8 83
2019 CO-01 60 33 7 0 0 0 0 93 0 15
2019 CO-02 51 33 6 8 2 0 0 84 10 49
2019 CO-03 31 44 13 13 0 0 0 75 13 16
2018 CO 44 30 19 7 0 0 0 74 7 74
2018 CO-01 55 18 18 9 0 0 0 73 9 11
2018 CO-02 42 32 21 5 0 0 0 74 5 38
2018 CO-03 45 29 17 8 0 0 0 75 8 24
2017 CO 49 30 10 6 2 2 0 81 9 80
2017 CO-01 33 42 25 0 0 0 0 75 0 12
2017 CO-02 46 29 9 9 2 5 0 79 12 44
2017 CO-03 61 26 4 4 4 0 0 87 9 23
2014 CO 42 36 8 10 4 0 0 78 14 78
2014 CO-01 53 27 13 7 0 0 0 80 7 15
2014 CO-02 40 37 9 9 5 0 0 77 14 43
2014 CO-03 40 40 0 15 5 0 0 80 20 20
2011 CO 53 30 7 8 1 1 0 85 9 105
2011 CO-01 62 33 5 0 0 0 0 95 0 21
2011 CO-02 48 30 9 9 2 2 0 80 11 56
2011 CO-03 59 26 4 11 0 0 0 85 11 27

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 38 41 13 4 4 0 0 79 7 82
2019 CO-01 53 40 7 0 0 0 0 93 0 15
2019 CO-02 42 44 13 0 2 0 0 85 2 48
2019 CO-03 19 38 25 13 6 0 0 56 19 16
2018 CO 39 38 15 8 0 0 0 77 8 74
2018 CO-01 64 27 9 0 0 0 0 91 0 11
2018 CO-02 39 42 13 5 0 0 0 82 5 38
2018 CO-03 29 34 21 17 0 0 0 62 17 24
2017 CO 31 53 10 5 0 0 0 85 5 80
2017 CO-01 42 50 8 0 0 0 0 92 0 12
2017 CO-02 27 61 12 0 0 0 0 88 0 44
2017 CO-03 31 43 9 17 0 0 0 74 17 23
2014 CO 27 53 14 4 3 0 0 79 6 78
2014 CO-01 33 53 13 0 0 0 0 87 0 15
2014 CO-02 28 56 14 2 0 0 0 84 2 43
2014 CO-03 20 45 15 10 10 0 0 65 20 20
2011 CO 33 45 15 4 3 0 0 78 7 105
2011 CO-01 52 24 24 0 0 0 0 76 0 21
2011 CO-02 30 54 9 5 2 0 0 84 7 56
2011 CO-03 26 44 19 4 7 0 0 70 11 27
2008 CO 35 38 17 5 4 0 0 74 9 117
2008 CO-01 65 27 8 0 0 0 0 92 0 26
2008 CO-02 32 48 18 2 0 0 0 80 2 56
2008 CO-03 16 29 26 16 13 0 0 45 29 31

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 68 21 2 5 4 0 0 89 9 82
2019 CO-01 86 14 0 0 0 0 0 100 0 14
2019 CO-02 65 22 2 4 6 0 0 88 10 49
2019 CO-03 63 19 6 13 0 0 0 81 13 16
2017 CO 51 29 4 10 4 3 0 82 14 79
2017 CO-01 58 25 8 8 0 0 0 83 8 12
2017 CO-02 51 28 2 7 7 5 0 83 15 43
2017 CO-03 43 35 4 17 0 0 0 78 17 23
2014 CO 51 23 6 4 12 4 0 77 16 78
2014 CO-01 67 0 0 7 13 13 0 77 23 15
2014 CO-02 51 26 7 2 12 2 0 79 14 43
2014 CO-03 40 35 10 5 10 0 0 75 15 20
2011 CO 61 29 6 3 0 0 2 91 3 105
2011 CO-01 81 14 5 0 0 0 0 95 0 21
2011 CO-02 52 34 7 5 0 0 2 87 5 56
2011 CO-03 67 26 4 0 0 0 4 96 0 27

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 CO 25 40 35 83
2019 CO-01 33 27 40 15
2019 CO-02 20 41 39 49
2019 CO-03 38 44 19 16
2018 CO 24 42 34 74
2018 CO-01 27 27 45 11
2018 CO-02 18 50 32 38
2018 CO-03 34 38 29 24
2017 CO 20 52 28 80
2017 CO-01 33 33 33 12
2017 CO-02 16 61 23 44
2017 CO-03 21 48 31 23
2014 CO 28 33 38 78
2014 CO-01 27 27 47 15
2014 CO-02 30 33 37 43
2014 CO-03 25 40 35 20
2011 CO 30 37 34 104
2011 CO-01 33 24 43 21
2011 CO-02 25 41 34 56
2011 CO-03 38 35 27 26

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 CO 29 10 33 14 10 5 21
2019 CO-02 10 10 50 10 10 10 10
2018 CO 28 11 11 28 6 17 18
2017 CO 18 6 44 32 0 0 16
2014 CO 27 0 27 32 9999 14 22
2014 CO-02 31 0 31 31 9999 8 13
2011 CO 26 16 23 26 9999 10 31
2011 CO-02 29 21 21 21 9999 7 14
2011 CO-03 20 10 40 20 9999 10 10
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 54 36 5 5 0 0 0 90 5 83
2019 CO-01 67 33 0 0 0 0 0 100 0 15
2019 CO-02 45 41 6 8 0 0 0 86 8 49
2019 CO-03 75 19 6 0 0 0 0 94 0 16
2018 CO 62 27 8 3 0 0 0 89 3 73
2018 CO-01 82 18 0 0 0 0 0 100 0 11
2018 CO-02 54 38 5 3 0 0 0 92 3 37
2018 CO-03 66 17 13 4 0 0 0 83 4 24
2017 CO 51 36 7 4 1 0 0 88 5 80
2017 CO-01 50 33 8 8 0 0 0 83 8 12
2017 CO-02 41 41 11 5 2 0 0 82 7 44
2017 CO-03 69 31 0 0 0 0 0 100 0 23
2014 CO 47 38 8 4 3 0 0 86 6 78
2014 CO-01 60 27 13 0 0 0 0 87 0 15
2014 CO-02 35 46 7 7 5 0 0 81 12 43
2014 CO-03 65 30 5 0 0 0 0 95 0 20
2011 CO 41 44 6 7 2 0 0 86 9 104
2011 CO-01 38 52 5 5 0 0 0 90 5 21
2011 CO-02 44 42 5 5 4 0 0 85 9 55
2011 CO-03 41 44 4 11 0 0 0 85 11 27
2008 CO 45 35 8 6 6 0 0 80 12 116
2008 CO-01 42 46 8 4 0 0 0 88 4 26
2008 CO-02 42 33 13 7 5 0 0 75 13 55
2008 CO-03 48 35 0 6 10 0 0 84 16 31

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 42 43 8 4 2 0 0 86 6 83
2019 CO-01 53 40 7 0 0 0 0 93 0 15
2019 CO-02 37 49 8 4 2 0 0 86 6 49
2019 CO-03 50 31 13 6 0 0 0 81 6 16
2018 CO 29 44 15 10 3 0 0 73 12 73
2018 CO-01 45 45 0 9 0 0 0 91 9 11
2018 CO-02 24 45 18 11 3 0 0 68 13 38
2018 CO-03 30 39 18 9 4 0 0 69 13 23
2017 CO 32 49 9 10 0 0 0 81 10 79
2017 CO-01 33 50 0 17 0 0 0 83 17 12
2017 CO-02 28 52 14 7 0 0 0 80 7 44
2017 CO-03 36 46 5 14 0 0 0 82 14 22
2014 CO 31 40 12 13 5 0 0 71 18 78
2014 CO-01 47 27 13 7 7 0 0 73 13 15
2014 CO-02 26 40 12 16 7 0 0 65 23 43
2014 CO-03 30 50 10 10 0 0 0 80 10 20
2011 CO 22 39 19 15 4 0 0 62 19 104
2011 CO-01 35 40 5 20 0 0 0 75 20 20
2011 CO-02 20 34 25 14 7 0 0 54 21 56
2011 CO-03 19 48 19 15 0 0 0 67 15 27

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 13 31 34 16 5 0 1 21 45 83
2019 CO-01 0 33 40 20 7 0 0 27 33 15
2019 CO-02 16 29 33 18 2 0 2 21 46 49
2019 CO-03 13 44 25 6 13 0 0 19 56 16
2018 CO 16 33 26 18 7 0 0 25 49 73
2018 CO-01 0 45 18 27 9 0 0 36 45 11
2018 CO-02 16 38 22 16 8 0 0 24 54 37
2018 CO-03 25 21 34 16 4 0 0 20 46 24
2017 CO 20 22 41 11 2 2 1 13 44 80
2017 CO-01 17 8 42 25 0 0 8 27 27 12
2017 CO-02 25 23 37 11 0 5 0 12 50 44
2017 CO-03 13 31 52 4 0 0 0 4 44 23
2014 CO 21 33 29 10 6 0 0 17 54 78
2014 CO-01 33 20 20 20 7 0 0 27 53 15
2014 CO-02 16 35 37 7 5 0 0 12 51 43
2014 CO-03 20 40 20 10 10 0 0 20 60 20
2011 CO 12 27 38 18 4 0 1 22 39 104
2011 CO-01 5 24 48 19 5 0 0 24 29 21
2011 CO-02 14 25 38 18 4 0 2 22 40 56
2011 CO-03 12 35 35 15 4 0 0 19 46 26
2008 CO 9 26 32 24 5 2 2 30 36 117
2008 CO-01 8 12 31 38 8 4 0 48 20 26
2008 CO-02 11 30 30 18 5 2 4 25 43 56
2008 CO-03 10 26 42 19 3 0 0 23 35 31

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 2 11 23 33 29 1 1 63 14 83
2019 CO-01 0 7 20 33 40 0 0 73 7 15
2019 CO-02 4 6 29 29 29 2 2 60 11 49
2019 CO-03 0 25 6 44 25 0 0 69 25 16
2018 CO 0 18 26 32 22 0 1 55 18 72
2018 CO-01 0 10 30 40 20 0 0 60 10 10
2018 CO-02 0 14 24 35 27 0 0 62 14 37
2018 CO-03 0 25 29 25 17 0 4 43 26 24
2017 CO 7 16 30 25 18 4 0 44 25 80
2017 CO-01 8 25 17 33 8 8 0 45 36 12
2017 CO-02 5 16 28 29 18 5 0 50 21 44
2017 CO-03 13 13 44 13 17 0 0 30 26 23
2014 CO 14 21 28 23 14 0 0 37 35 78
2014 CO-01 20 27 13 13 27 0 0 40 47 15
2014 CO-02 14 21 28 26 12 0 0 37 35 43
2014 CO-03 10 15 40 25 10 0 0 35 25 20
2011 CO 7 14 31 32 11 3 1 46 22 105
2011 CO-01 10 5 38 19 19 10 0 42 16 21
2011 CO-02 7 14 30 38 9 0 2 47 22 56
2011 CO-03 4 22 30 30 11 4 0 42 27 27
2008 CO 10 19 26 31 10 3 1 42 30 117
2008 CO-01 0 8 35 38 15 4 0 56 8 26
2008 CO-02 14 25 21 23 11 4 2 36 42 56
2008 CO-03 13 16 32 32 6 0 0 39 29 31

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 24 31 27 11 6 0 1 17 56 83
2019 CO-01 0 40 33 13 13 0 0 27 40 15
2019 CO-02 31 24 27 12 4 0 2 17 56 49
2019 CO-03 19 44 25 6 6 0 0 13 63 16
2018 CO 23 32 27 8 8 1 0 16 56 73
2018 CO-01 18 0 64 0 18 0 0 18 18 11
2018 CO-02 27 32 22 14 3 3 0 17 61 37
2018 CO-03 21 42 21 4 12 0 0 16 63 24
2017 CO 30 29 26 11 3 1 0 14 60 79
2017 CO-01 27 36 36 0 0 0 0 0 64 11
2017 CO-02 36 27 23 9 2 2 0 12 65 44
2017 CO-03 22 31 26 21 0 0 0 21 52 23
2014 CO 41 22 26 8 4 0 0 12 63 78
2014 CO-01 27 33 20 13 7 0 0 20 60 15
2014 CO-02 49 19 23 7 2 0 0 9 67 43
2014 CO-03 35 20 35 5 5 0 0 10 55 20
2011 CO 41 26 21 9 3 1 0 12 67 105
2011 CO-01 24 19 24 19 10 5 0 30 45 21
2011 CO-02 46 23 23 7 0 0 0 7 70 56
2011 CO-03 44 33 15 4 4 0 0 7 78 27
2008 CO 42 27 20 6 3 2 1 9 71 117
2008 CO-01 23 35 31 4 4 4 0 8 60 26
2008 CO-02 57 20 13 5 4 2 0 9 78 56
2008 CO-03 32 35 26 6 0 0 0 6 68 31

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 10 29 39 17 5 0 1 22 39 83
2019 CO-01 0 33 27 27 13 0 0 40 33 15
2019 CO-02 12 22 45 16 2 0 2 19 35 49
2019 CO-03 6 44 31 13 6 0 0 19 50 16
2018 CO 13 18 51 14 4 0 0 18 31 71
2018 CO-01 9 9 45 18 18 0 0 36 18 11
2018 CO-02 14 14 56 17 0 0 0 17 28 36
2018 CO-03 13 26 47 9 4 0 0 13 39 23
2017 CO 16 19 45 16 3 1 0 19 35 80
2017 CO-01 8 17 50 25 0 0 0 25 25 12
2017 CO-02 18 23 43 14 0 2 0 14 42 44
2017 CO-03 17 13 48 17 4 0 0 21 31 23
2014 CO 12 26 45 14 3 0 0 17 38 77
2014 CO-01 13 27 53 0 7 0 0 7 40 15
2014 CO-02 7 30 40 21 2 0 0 23 37 43
2014 CO-03 21 16 53 11 0 0 0 11 37 19
2011 CO 8 14 44 27 8 0 0 34 22 105
2011 CO-01 10 5 52 19 14 0 0 33 14 21
2011 CO-02 11 16 38 29 7 0 0 36 27 56
2011 CO-03 0 19 48 30 4 0 0 33 19 27
2008 CO 5 15 40 32 6 3 0 39 20 117
2008 CO-01 0 15 27 50 4 4 0 56 16 26
2008 CO-02 5 14 45 23 11 2 0 35 20 56
2008 CO-03 6 16 48 29 0 0 0 29 23 31

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 16 17 31 23 11 1 1 35 33 83
2019 CO-01 13 7 20 27 33 0 0 60 20 15
2019 CO-02 14 12 35 29 6 2 2 36 28 49
2019 CO-03 19 44 25 6 6 0 0 13 63 16
2018 CO 16 25 26 21 11 0 1 32 42 73
2018 CO-01 0 18 18 36 27 0 0 64 18 11
2018 CO-02 24 14 32 22 8 0 0 30 38 37
2018 CO-03 13 42 21 13 8 0 4 22 57 24
2017 CO 16 29 26 20 5 4 0 26 47 80
2017 CO-01 17 17 17 25 17 8 0 45 36 12
2017 CO-02 23 25 30 20 0 2 0 21 49 44
2017 CO-03 4 44 26 17 4 4 0 23 50 23
2014 CO 28 27 31 12 1 1 0 13 56 78
2014 CO-01 33 20 27 20 0 0 0 20 53 15
2014 CO-02 21 30 30 14 2 2 0 17 52 43
2014 CO-03 40 25 35 0 0 0 0 0 65 20
2011 CO 12 24 29 26 10 0 0 35 36 105
2011 CO-01 10 24 10 33 24 0 0 57 33 21
2011 CO-02 13 25 30 25 7 0 0 32 38 56
2011 CO-03 15 19 41 22 4 0 0 26 33 27
2008 CO 9 18 32 27 8 7 0 37 29 116
2008 CO-01 0 12 23 46 12 8 0 63 13 26
2008 CO-02 7 16 33 27 5 11 0 37 27 55
2008 CO-03 16 29 39 10 6 0 0 16 45 31

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 3 9 20 39 25 4 1 67 12 80
2019 CO-01 0 7 20 33 40 0 0 73 7 15
2019 CO-02 0 11 26 30 24 7 2 60 12 46
2019 CO-03 13 0 6 63 19 0 0 81 13 16
2018 CO 4 8 23 38 21 3 3 62 13 73
2018 CO-01 0 0 27 36 18 9 9 67 0 11
2018 CO-02 5 11 22 38 22 3 0 61 17 37
2018 CO-03 4 4 25 42 21 0 4 65 9 24
2017 CO 4 13 22 45 15 1 0 61 17 79
2017 CO-01 8 8 17 58 8 0 0 67 17 12
2017 CO-02 5 14 21 42 16 2 0 59 19 43
2017 CO-03 0 13 26 48 13 0 0 61 13 23
2014 CO 9 8 31 32 14 1 5 49 18 78
2014 CO-01 20 0 33 7 27 7 7 38 23 15
2014 CO-02 7 9 35 35 9 0 5 46 17 43
2014 CO-03 5 10 20 45 15 0 5 63 16 20
2011 CO 4 19 26 34 15 0 2 50 24 104
2011 CO-01 10 25 10 30 25 0 0 55 35 20
2011 CO-02 2 21 27 36 11 0 4 48 24 56
2011 CO-03 4 11 33 33 19 0 0 52 15 27
2008 CO 8 19 30 25 11 5 3 39 29 117
2008 CO-01 0 8 19 42 15 12 4 68 9 26
2008 CO-02 9 20 29 25 11 5 2 38 31 56
2008 CO-03 10 29 45 6 10 0 0 16 39 31

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 18 19 39 16 7 1 0 23 38 83
2019 CO-01 0 20 40 20 13 7 0 36 21 15
2019 CO-02 22 14 39 18 6 0 0 24 37 49
2019 CO-03 19 25 44 6 6 0 0 13 44 16
2018 CO 12 26 44 10 8 0 0 18 38 73
2018 CO-01 0 27 45 9 18 0 0 27 27 11
2018 CO-02 19 19 51 5 5 0 0 11 38 37
2018 CO-03 8 34 34 17 8 0 0 25 42 24
2017 CO 19 27 40 7 4 2 0 12 47 80
2017 CO-01 8 42 42 0 0 8 0 0 55 12
2017 CO-02 29 18 41 7 2 2 0 9 49 44
2017 CO-03 4 39 39 13 4 0 0 17 44 23
2014 CO 32 26 29 9 4 0 0 13 58 78
2014 CO-01 20 47 13 13 7 0 0 20 67 15
2014 CO-02 40 16 33 9 2 0 0 12 56 43
2014 CO-03 25 30 35 5 5 0 0 10 55 20

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 4 6 38 38 15 0 0 52 10 82
2019 CO-01 0 7 14 50 29 0 0 79 7 14
2019 CO-02 6 6 43 35 10 0 0 45 12 49
2019 CO-03 0 0 44 44 13 0 0 56 0 16

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 31 36 17 11 2 2 0 69 14 83
2019 CO-01 47 47 7 0 0 0 0 93 0 15
2019 CO-02 27 33 20 12 4 4 0 62 17 49
2019 CO-03 38 44 13 6 0 0 0 81 6 16

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 56 28 6 4 5 0 1 85 9 82
2019 CO-01 67 27 7 0 0 0 0 93 0 15
2019 CO-02 51 29 4 6 8 0 2 81 15 49
2019 CO-03 67 27 7 0 0 0 0 93 0 15
2018 CO 50 28 9 11 1 0 0 78 12 74
2018 CO-01 64 27 0 9 0 0 0 91 9 11
2018 CO-02 45 32 11 11 3 0 0 76 13 38
2018 CO-03 54 25 8 13 0 0 0 79 13 24
2017 CO 51 30 4 10 4 1 0 82 14 80
2017 CO-01 42 42 0 17 0 0 0 83 17 12
2017 CO-02 45 32 5 9 7 2 0 79 16 44
2017 CO-03 65 22 4 9 0 0 0 87 9 23
2014 CO 54 22 6 9 9 0 0 76 18 78
2014 CO-01 47 20 7 13 13 0 0 67 27 15
2014 CO-02 54 21 7 9 9 0 0 74 19 43
2014 CO-03 60 25 5 5 5 0 0 85 10 20

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 65 23 4 6 1 0 0 89 7 81
2019 CO-01 87 13 0 0 0 0 0 100 0 15
2019 CO-02 60 25 4 8 2 0 0 85 10 48
2019 CO-03 67 33 0 0 0 0 0 100 0 15
2018 CO 68 26 4 3 0 0 0 93 3 74
2018 CO-01 82 9 9 0 0 0 0 91 0 11
2018 CO-02 68 24 5 3 0 0 0 92 3 38
2018 CO-03 62 34 0 4 0 0 0 96 4 24
2017 CO 57 34 3 5 1 0 0 91 6 78
2017 CO-01 50 25 17 8 0 0 0 75 8 12
2017 CO-02 55 36 0 7 2 0 0 91 9 42
2017 CO-03 61 39 0 0 0 0 0 100 0 23
2014 CO 55 32 5 4 4 0 0 87 8 78
2014 CO-01 53 33 7 0 7 0 0 87 7 15
2014 CO-02 56 28 5 7 5 0 0 84 12 43
2014 CO-03 55 40 5 0 0 0 0 95 0 20

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 60 30 5 5 0 0 0 90 5 83
2019 CO-01 73 20 7 0 0 0 0 93 0 15
2019 CO-02 53 33 6 8 0 0 0 86 8 49
2019 CO-03 75 25 0 0 0 0 0 100 0 16
2018 CO 59 31 5 4 0 0 0 91 4 74
2018 CO-01 82 9 0 9 0 0 0 91 9 11
2018 CO-02 50 39 8 3 0 0 0 89 3 38
2018 CO-03 66 25 4 4 0 0 0 92 4 24

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 49 33 12 5 1 0 0 82 6 83
2019 CO-01 67 27 7 0 0 0 0 93 0 15
2019 CO-02 41 35 14 8 2 0 0 76 10 49
2019 CO-03 63 31 6 0 0 0 0 94 0 16
2018 CO 47 34 12 5 1 0 0 81 7 74
2018 CO-01 82 9 9 0 0 0 0 91 0 11
2018 CO-02 37 42 11 8 3 0 0 79 11 38
2018 CO-03 50 34 13 4 0 0 0 83 4 24
2017 CO 33 49 13 5 0 0 0 82 5 79
2017 CO-01 33 58 8 0 0 0 0 92 0 12
2017 CO-02 28 52 14 7 0 0 0 80 7 44
2017 CO-03 41 41 14 5 0 0 0 82 5 22
2014 CO 36 38 10 10 4 1 0 75 14 78
2014 CO-01 53 33 7 0 7 0 0 87 7 15
2014 CO-02 33 30 16 14 5 2 0 64 19 43
2014 CO-03 30 60 0 10 0 0 0 90 10 20
2011 CO 28 36 18 11 6 1 0 64 17 105
2011 CO-01 38 29 14 5 14 0 0 67 19 21
2011 CO-02 23 34 23 16 4 0 0 57 20 56
2011 CO-03 30 48 11 4 4 4 0 81 8 27

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 59 23 10 4 0 5 0 86 4 83
2019 CO-01 67 20 7 0 0 7 0 93 0 15
2019 CO-02 51 27 10 6 0 6 0 83 7 49
2019 CO-03 75 13 13 0 0 0 0 88 0 16
2018 CO 49 31 16 1 0 3 0 82 1 74
2018 CO-01 73 27 0 0 0 0 0 100 0 11
2018 CO-02 42 34 16 3 0 5 0 81 3 38
2018 CO-03 50 29 21 0 0 0 0 79 0 24
2017 CO 43 35 15 1 3 3 0 81 4 79
2017 CO-01 58 33 8 0 0 0 0 92 0 12
2017 CO-02 28 43 20 0 5 5 0 74 5 44
2017 CO-03 63 23 9 5 0 0 0 86 5 22
2014 CO 42 33 18 1 1 4 0 79 3 78
2014 CO-01 60 27 13 0 0 0 0 87 0 15
2014 CO-02 35 33 23 0 2 7 0 72 3 43
2014 CO-03 45 40 10 5 0 0 0 85 5 20

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 58 33 7 2 0 0 0 90 2 83
2019 CO-01 73 20 7 0 0 0 0 93 0 15
2019 CO-02 53 35 10 2 0 0 0 88 2 49
2019 CO-03 63 38 0 0 0 0 0 100 0 16
2018 CO 54 34 7 5 0 0 0 88 5 74
2018 CO-01 82 18 0 0 0 0 0 100 0 11
2018 CO-02 45 45 5 5 0 0 0 89 5 38
2018 CO-03 58 25 8 8 0 0 0 83 8 24
2017 CO 52 43 3 3 0 0 0 95 3 79
2017 CO-01 58 33 0 8 0 0 0 92 8 12
2017 CO-02 43 52 5 0 0 0 0 95 0 44
2017 CO-03 63 32 0 5 0 0 0 95 5 22
2014 CO 52 31 10 4 3 0 0 83 6 77
2014 CO-01 60 27 0 7 7 0 0 87 13 15
2014 CO-02 44 33 16 5 2 0 0 77 7 43
2014 CO-03 63 32 5 0 0 0 0 95 0 19
2011 CO 42 39 10 7 2 0 0 81 9 105
2011 CO-01 57 19 14 10 0 0 0 76 10 21
2011 CO-02 36 48 9 4 4 0 0 84 7 56
2011 CO-03 44 37 11 7 0 0 0 81 7 27
2008 CO 38 38 5 9 9 0 0 77 18 117
2008 CO-01 38 54 8 0 0 0 0 92 0 26
2008 CO-02 32 38 4 16 11 0 0 70 27 56
2008 CO-03 45 32 6 6 10 0 0 77 16 31

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 42 25 20 2 2 5 2 73 5 83
2019 CO-01 60 20 13 0 0 7 0 86 0 15
2019 CO-02 33 27 22 4 4 6 4 66 9 49
2019 CO-03 56 25 19 0 0 0 0 81 0 16
2018 CO 38 35 12 7 3 1 4 77 10 74
2018 CO-01 36 36 0 9 0 0 18 89 11 11
2018 CO-02 39 32 18 5 3 3 0 73 8 38
2018 CO-03 38 38 8 8 4 0 4 78 13 24
2017 CO 37 25 9 12 4 9 4 71 19 80
2017 CO-01 42 17 0 17 8 8 8 70 30 12
2017 CO-02 32 23 14 9 5 14 5 67 17 44
2017 CO-03 43 35 4 17 0 0 0 78 17 23
2014 CO 35 31 14 9 6 4 1 69 16 78
2014 CO-01 40 20 13 13 0 7 7 69 15 15
2014 CO-02 30 35 14 9 7 5 0 68 17 43
2014 CO-03 40 30 15 5 10 0 0 70 15 20

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 49 30 11 7 1 1 0 80 9 83
2019 CO-01 80 13 7 0 0 0 0 93 0 15
2019 CO-02 37 33 14 12 2 2 0 71 15 49
2019 CO-03 63 38 0 0 0 0 0 100 0 16
2018 CO 52 29 12 4 0 3 0 83 4 73
2018 CO-01 91 9 0 0 0 0 0 100 0 11
2018 CO-02 37 37 16 5 0 5 0 78 6 38
2018 CO-03 58 25 13 4 0 0 0 83 4 24
2017 CO 42 46 5 5 0 3 0 90 5 79
2017 CO-01 25 75 0 0 0 0 0 100 0 12
2017 CO-02 36 41 9 9 0 5 0 81 10 44
2017 CO-03 59 41 0 0 0 0 0 100 0 22
2014 CO 47 33 8 6 1 3 1 84 8 78
2014 CO-01 60 27 7 7 0 0 0 87 7 15
2014 CO-02 35 37 12 7 2 5 2 77 10 43
2014 CO-03 65 30 0 5 0 0 0 95 5 20
2011 CO 48 32 10 9 2 0 0 80 10 105
2011 CO-01 67 29 0 5 0 0 0 95 5 21
2011 CO-02 38 32 14 14 2 0 0 70 16 56
2011 CO-03 56 33 7 0 4 0 0 89 4 27
2008 CO 31 30 8 14 15 3 0 62 30 117
2008 CO-01 27 27 23 15 4 4 0 56 20 26
2008 CO-02 25 29 2 20 21 4 0 56 43 56
2008 CO-03 45 35 6 3 10 0 0 81 13 31

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 50 30 12 7 0 0 0 80 7 82
2019 CO-01 80 13 7 0 0 0 0 93 0 15
2019 CO-02 45 29 14 12 0 0 0 73 12 49
2019 CO-03 40 60 0 0 0 0 0 100 0 15
2018 CO 44 39 12 4 0 0 0 84 4 74
2018 CO-01 73 27 0 0 0 0 0 100 0 11
2018 CO-02 32 50 16 3 0 0 0 82 3 38
2018 CO-03 54 25 13 8 0 0 0 79 8 24

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 28 22 20 11 6 12 1 57 19 83
2019 CO-01 53 33 7 0 0 7 0 93 0 15
2019 CO-02 24 8 22 14 10 18 2 41 31 49
2019 CO-03 19 56 25 0 0 0 0 75 0 16
2018 CO 26 25 14 11 14 9 1 57 28 73
2018 CO-01 55 0 18 9 9 9 0 60 20 11
2018 CO-02 18 32 13 13 13 11 0 56 29 38
2018 CO-03 25 25 13 8 17 8 4 57 29 24
2017 CO 16 28 20 15 14 7 0 47 31 79
2017 CO-01 8 50 33 0 8 0 0 58 8 12
2017 CO-02 11 23 23 14 23 7 0 36 39 44
2017 CO-03 27 27 9 27 0 9 0 60 30 22
2014 CO 15 21 13 22 21 6 3 39 46 78
2014 CO-01 20 40 13 7 7 13 0 69 15 15
2014 CO-02 9 16 16 26 26 5 2 27 55 43
2014 CO-03 25 15 5 25 20 5 5 44 50 20
2011 CO 14 19 19 15 19 11 2 38 40 105
2011 CO-01 24 19 14 0 14 29 0 60 20 21
2011 CO-02 11 20 21 20 21 7 0 33 44 56
2011 CO-03 15 19 15 19 19 7 7 39 43 27

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 53 40 1 6 0 0 0 93 6 83
2019 CO-01 67 27 7 0 0 0 0 93 0 15
2019 CO-02 49 45 0 6 0 0 0 94 6 49
2019 CO-03 56 38 0 6 0 0 0 94 6 16
2017 CO 40 50 2 7 0 0 0 90 7 80
2017 CO-01 50 33 8 8 0 0 0 83 8 12
2017 CO-02 32 57 2 9 0 0 0 89 9 44
2017 CO-03 48 48 0 4 0 0 0 96 4 23
2014 CO 42 40 1 10 6 0 0 82 17 78
2014 CO-01 47 27 0 13 13 0 0 73 27 15
2014 CO-02 37 40 2 14 7 0 0 77 21 43
2014 CO-03 50 50 0 0 0 0 0 100 0 20
2011 CO 47 43 7 4 0 0 0 90 4 105
2011 CO-01 52 29 14 5 0 0 0 81 5 21
2011 CO-02 43 46 5 5 0 0 0 89 5 56
2011 CO-03 52 44 4 0 0 0 0 96 0 27
2008 CO 38 43 6 7 6 0 0 81 13 117
2008 CO-01 42 46 4 8 0 0 0 88 8 26
2008 CO-02 34 43 7 5 11 0 0 77 16 56
2008 CO-03 42 45 6 6 0 0 0 87 6 31

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 45 30 9 15 1 0 0 76 16 82
2019 CO-01 67 33 0 0 0 0 0 100 0 15
2019 CO-02 40 29 13 17 2 0 0 69 19 48
2019 CO-03 44 38 6 13 0 0 0 81 13 16
2017 CO 44 34 9 11 2 0 0 77 14 80
2017 CO-01 50 42 8 0 0 0 0 92 0 12
2017 CO-02 32 38 14 16 0 0 0 70 16 44
2017 CO-03 61 22 0 9 9 0 0 83 17 23
2014 CO 63 27 3 4 4 0 0 90 8 78
2014 CO-01 53 33 7 0 7 0 0 87 7 15
2014 CO-02 56 30 2 7 5 0 0 86 12 43
2014 CO-03 85 15 0 0 0 0 0 100 0 20
2011 CO 57 32 4 5 2 0 0 90 7 105
2011 CO-01 57 29 10 0 5 0 0 86 5 21
2011 CO-02 52 39 2 5 2 0 0 91 7 56
2011 CO-03 70 19 4 7 0 0 0 89 7 27

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 51 38 5 5 0 1 0 90 5 82
2019 CO-01 60 33 0 7 0 0 0 93 7 15
2019 CO-02 48 35 8 6 0 2 0 85 6 48
2019 CO-03 44 56 0 0 0 0 0 100 0 16
2017 CO 61 31 5 1 1 0 0 92 2 80
2017 CO-01 50 42 8 0 0 0 0 92 0 12
2017 CO-02 52 37 7 2 2 0 0 89 5 44
2017 CO-03 83 17 0 0 0 0 0 100 0 23
2014 CO 50 37 8 4 1 0 0 87 5 78
2014 CO-01 60 27 13 0 0 0 0 87 0 15
2014 CO-02 40 42 9 7 2 0 0 81 9 43
2014 CO-03 65 35 0 0 0 0 0 100 0 20

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 75 17 2 4 0 0 2 94 4 83
2019 CO-01 80 13 0 0 0 0 7 100 0 15
2019 CO-02 73 16 4 4 0 0 2 92 4 49
2019 CO-03 81 13 0 6 0 0 0 94 6 16
2017 CO 76 10 5 2 2 0 4 90 5 80
2017 CO-01 75 8 8 0 0 0 8 91 0 12
2017 CO-02 75 9 5 5 5 0 2 86 9 44
2017 CO-03 78 13 4 0 0 0 4 95 0 23
2014 CO 76 8 5 1 3 0 8 90 4 78
2014 CO-01 67 7 7 0 7 0 13 85 8 15
2014 CO-02 81 2 5 2 2 0 7 90 5 43
2014 CO-03 70 20 5 0 0 0 5 95 0 20
2011 CO 78 10 4 3 2 0 3 91 5 105
2011 CO-01 71 19 0 0 5 0 5 95 5 21
2011 CO-02 79 7 5 4 2 0 4 89 6 56
2011 CO-03 81 11 4 4 0 0 0 93 4 27
2008 CO 79 15 2 2 1 0 2 96 3 117
2008 CO-01 73 27 0 0 0 0 0 100 0 26
2008 CO-02 80 11 4 4 2 0 0 91 5 56
2008 CO-03 87 6 0 0 0 0 6 100 0 31

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 72 11 2 4 1 0 10 92 5 83
2019 CO-01 80 13 0 0 0 0 7 100 0 15
2019 CO-02 69 10 2 6 0 0 12 91 7 49
2019 CO-03 81 13 0 0 6 0 0 94 6 16
2017 CO 71 11 2 4 2 1 7 90 7 80
2017 CO-01 75 8 0 0 0 0 17 100 0 12
2017 CO-02 73 5 5 7 5 2 5 83 12 44
2017 CO-03 65 26 0 0 0 0 9 100 0 23
2014 CO 74 3 8 0 4 1 10 87 4 78
2014 CO-01 53 7 7 0 7 0 27 82 9 15
2014 CO-02 84 0 2 0 5 2 7 92 5 43
2014 CO-03 70 5 20 0 0 0 5 79 0 20
2011 CO 64 12 8 3 3 0 10 85 6 105
2011 CO-01 43 14 10 0 10 0 24 75 13 21
2011 CO-02 68 11 9 4 2 0 7 85 6 56
2011 CO-03 74 11 4 4 0 0 7 92 4 27
2008 CO 73 2 6 1 5 0 14 86 7 117
2008 CO-01 77 0 8 0 4 0 12 87 4 26
2008 CO-02 64 4 5 2 9 0 16 81 13 56
2008 CO-03 87 0 3 0 0 0 10 96 0 31

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 78 11 2 2 0 0 6 95 3 83
2019 CO-01 87 7 0 0 0 0 7 100 0 15
2019 CO-02 76 14 0 4 0 0 6 96 4 49
2019 CO-03 88 6 6 0 0 0 0 94 0 16
2017 CO 80 9 0 3 3 0 6 95 5 79
2017 CO-01 83 0 0 0 0 0 17 100 0 12
2017 CO-02 79 9 0 5 5 0 2 91 9 43
2017 CO-03 78 13 0 0 0 0 9 100 0 23
2014 CO 73 4 6 0 4 0 13 88 4 78
2014 CO-01 60 0 7 0 7 0 27 82 9 15
2014 CO-02 79 2 5 0 5 0 9 90 5 43
2014 CO-03 70 10 10 0 0 0 10 89 0 20
2011 CO 74 5 5 2 1 0 13 91 3 104
2011 CO-01 76 5 0 0 0 0 19 100 0 21
2011 CO-02 71 5 9 2 2 0 11 86 4 55
2011 CO-03 81 0 0 4 0 0 15 96 4 27
2008 CO 76 3 3 2 1 0 15 93 3 117
2008 CO-01 77 0 8 0 0 0 15 91 0 26
2008 CO-02 71 5 0 4 2 0 18 93 7 56
2008 CO-03 84 3 3 0 0 0 10 96 0 31

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 25 29 18 11 2 13 1 63 15 83
2019 CO-01 20 33 27 13 0 7 0 57 14 15
2019 CO-02 27 22 14 10 4 20 2 63 18 49
2019 CO-03 25 44 25 6 0 0 0 69 6 16

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 49 38 5 6 2 0 0 87 9 82
2019 CO-01 47 40 0 7 7 0 0 87 13 15
2019 CO-02 45 37 8 8 2 0 0 82 10 49
2019 CO-03 67 33 0 0 0 0 0 100 0 15

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 65 19 11 1 0 4 0 88 1 83
2019 CO-01 73 20 0 0 0 7 0 100 0 15
2019 CO-02 61 16 16 2 0 4 0 81 2 49
2019 CO-03 69 25 6 0 0 0 0 94 0 16

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CO 6 94 83
2019 CO-01 0 100 15
2018 CO 8 92 74
2018 CO-01 0 100 11

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CO 12 88 83
2019 CO-02 12 88 49

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 24 10 16 7 1 33 10 58 15 83
2019 CO-01 33 13 20 0 0 27 7 70 0 15
2019 CO-02 16 6 14 10 2 41 10 46 25 49
2019 CO-03 38 19 13 6 0 13 13 75 8 16
2018 CO 27 15 18 5 3 27 5 62 12 74
2018 CO-01 45 0 0 9 0 27 18 83 17 11
2018 CO-02 18 21 18 3 5 32 3 60 12 38
2018 CO-03 34 13 25 8 0 16 4 58 11 24
2017 CO 22 22 19 5 1 26 4 64 9 80
2017 CO-01 8 50 8 0 0 17 17 88 0 12
2017 CO-02 18 11 25 9 0 37 0 47 14 44
2017 CO-03 34 31 13 0 4 13 4 79 5 23
2014 CO 17 14 23 4 4 33 5 50 13 78
2014 CO-01 13 0 20 7 0 47 13 33 17 15
2014 CO-02 12 14 28 5 5 35 2 41 15 43
2014 CO-03 30 25 15 0 5 20 5 73 7 20

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 55 14 11 6 1 12 0 79 8 83
2019 CO-01 60 7 20 0 0 13 0 77 0 15
2019 CO-02 49 16 8 10 2 14 0 76 14 49
2019 CO-03 69 19 6 0 0 6 0 93 0 16
2018 CO 48 21 15 5 1 8 1 76 8 73
2018 CO-01 73 18 0 9 0 0 0 91 9 11
2018 CO-02 39 21 24 3 3 11 0 68 6 38
2018 CO-03 53 22 9 9 0 4 4 81 10 23
2017 CO 39 32 11 4 0 13 1 83 4 80
2017 CO-01 42 42 8 0 0 0 8 91 0 12
2017 CO-02 29 29 14 7 0 21 0 74 9 44
2017 CO-03 52 35 9 0 0 4 0 91 0 23
2014 CO 28 29 24 8 1 9 0 63 10 78
2014 CO-01 33 33 13 20 0 0 0 67 20 15
2014 CO-02 21 23 33 5 2 16 0 53 8 43
2014 CO-03 40 40 15 5 0 0 0 80 5 20
2011 CO 38 39 15 3 2 4 0 80 5 103
2011 CO-01 50 25 25 0 0 0 0 75 0 20
2011 CO-02 29 49 13 4 4 2 0 80 7 55
2011 CO-03 48 30 7 4 0 11 0 88 4 27

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 29 8 17 1 0 31 13 67 2 83
2019 CO-01 40 7 20 0 0 27 7 70 0 15
2019 CO-02 18 8 18 2 0 39 14 57 4 49
2019 CO-03 50 13 13 0 0 13 13 83 0 16
2018 CO 26 11 20 1 1 38 3 61 5 74
2018 CO-01 36 0 0 0 0 64 0 100 0 11
2018 CO-02 16 13 24 0 3 42 3 52 5 38
2018 CO-03 38 13 21 4 0 20 4 67 6 24
2017 CO 27 15 16 2 1 34 4 68 6 80
2017 CO-01 33 25 8 0 0 17 17 88 0 12
2017 CO-02 18 9 23 5 0 46 0 50 8 44
2017 CO-03 39 22 9 0 4 22 4 82 6 23
2014 CO 18 6 23 1 3 44 5 48 8 78
2014 CO-01 13 0 7 0 7 60 13 50 25 15
2014 CO-02 14 9 28 0 2 44 2 44 4 43
2014 CO-03 30 5 25 5 0 30 5 54 8 20

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 57 22 11 1 0 10 0 87 1 83
2019 CO-01 60 13 13 0 0 13 0 85 0 15
2019 CO-02 51 24 12 2 0 10 0 84 2 49
2019 CO-03 69 19 6 0 0 6 0 93 0 16
2018 CO 49 22 15 1 0 12 1 81 2 74
2018 CO-01 73 18 0 0 0 9 0 100 0 11
2018 CO-02 42 24 16 0 0 18 0 81 0 38
2018 CO-03 50 21 17 4 0 4 4 77 5 24
2017 CO 42 29 10 1 1 17 0 85 3 79
2017 CO-01 58 33 0 0 0 8 0 100 0 12
2017 CO-02 34 25 18 2 0 21 0 74 3 44
2017 CO-03 48 35 0 0 4 13 0 95 5 23
2014 CO 33 27 23 1 3 13 0 69 4 78
2014 CO-01 40 20 20 7 7 7 0 64 14 15
2014 CO-02 26 28 26 0 2 19 0 66 3 43
2014 CO-03 45 30 20 0 0 5 0 79 0 20
2011 CO 39 39 14 2 0 6 0 83 2 105
2011 CO-01 48 33 14 0 0 5 0 85 0 21
2011 CO-02 27 48 16 4 0 5 0 79 4 56
2011 CO-03 59 26 7 0 0 7 0 92 0 27

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CO 9 91 82
2019 CO-01 7 93 15
2019 CO-02 10 90 48
2019 CO-03 6 94 16
2017 CO 15 85 80
2017 CO-02 14 86 44
2014 CO 17 83 78
2014 CO-02 21 79 43

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CO 92 8 12
2014 CO 69 31 13

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 36 55 9 0 0 0 0 91 0 11
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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 70 18 7 2 1 1 0 89 4 83
2019 CO-01 73 27 0 0 0 0 0 100 0 15
2019 CO-02 71 14 6 4 2 2 0 88 6 49
2019 CO-03 63 19 19 0 0 0 0 81 0 16
2018 CO 57 25 11 5 0 1 0 83 6 73
2018 CO-01 73 9 18 0 0 0 0 82 0 11
2018 CO-02 63 21 8 5 0 3 0 86 5 38
2018 CO-03 39 39 13 9 0 0 0 78 9 23
2017 CO 53 28 6 5 4 4 0 84 9 79
2017 CO-01 67 17 8 0 8 0 0 83 8 12
2017 CO-02 56 21 7 7 2 7 0 83 10 43
2017 CO-03 39 48 4 4 4 0 0 87 9 23

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 39 56 0 6 0 0 0 94 6 18
2019 CO-03 44 50 0 6 0 0 0 94 6 16

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 37 42 10 6 1 4 0 83 8 83
2019 CO-01 33 53 13 0 0 0 0 87 0 15
2019 CO-02 33 43 10 8 2 4 0 79 11 49
2019 CO-03 56 31 6 0 0 6 0 93 0 16
2018 CO 37 45 11 3 0 5 0 86 3 74
2018 CO-01 27 64 9 0 0 0 0 91 0 11
2018 CO-02 32 42 16 3 0 8 0 80 3 38
2018 CO-03 50 38 4 4 0 4 0 91 4 24
2017 CO 41 39 7 10 2 0 0 80 13 80
2017 CO-01 33 50 17 0 0 0 0 83 0 12
2017 CO-02 38 34 7 16 5 0 0 73 20 44
2017 CO-03 48 44 4 4 0 0 0 91 4 23

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 42 34 11 11 0 1 1 78 11 83
2019 CO-01 53 40 7 0 0 0 0 93 0 15
2019 CO-02 41 29 16 12 0 0 2 71 13 49
2019 CO-03 44 50 0 0 0 6 0 100 0 16
2018 CO 39 39 12 4 3 3 0 81 7 74
2018 CO-01 55 45 0 0 0 0 0 100 0 11
2018 CO-02 32 45 13 5 3 3 0 78 8 38
2018 CO-03 45 25 17 4 4 4 0 74 9 24
2017 CO 30 43 7 14 6 0 0 73 20 80
2017 CO-01 17 58 8 8 8 0 0 75 17 12
2017 CO-02 29 39 9 16 7 0 0 68 23 44
2017 CO-03 34 44 4 13 4 0 0 78 17 23

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 48 36 8 2 5 0 0 84 7 83
2019 CO-01 33 53 13 0 0 0 0 87 0 15
2019 CO-02 49 29 10 4 8 0 0 78 12 49
2019 CO-03 50 50 0 0 0 0 0 100 0 16
2018 CO 57 27 11 4 1 0 0 84 5 74
2018 CO-01 55 27 9 9 0 0 0 82 9 11
2018 CO-02 53 24 16 5 3 0 0 76 8 38
2018 CO-03 62 34 4 0 0 0 0 96 0 24
2017 CO 46 31 14 5 4 0 0 77 9 80
2017 CO-01 17 50 25 8 0 0 0 67 8 12
2017 CO-02 43 27 16 7 7 0 0 70 14 44
2017 CO-03 65 31 4 0 0 0 0 96 0 23

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 14 34 28 14 10 0 0 48 24 83
2019 CO-01 27 40 27 7 0 0 0 67 7 15
2019 CO-02 16 33 31 14 6 0 0 49 20 49
2019 CO-03 0 31 19 25 25 0 0 31 50 16
2018 CO 14 30 35 14 8 0 0 43 22 74
2018 CO-01 36 27 27 9 0 0 0 64 9 11
2018 CO-02 5 34 42 11 8 0 0 39 18 38
2018 CO-03 13 25 29 21 13 0 0 38 34 24
2017 CO 10 36 20 25 9 0 0 46 34 80
2017 CO-01 8 67 0 17 8 0 0 75 25 12
2017 CO-02 9 30 27 27 7 0 0 39 34 44
2017 CO-03 9 34 17 26 13 0 0 43 39 23

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 14 27 27 25 7 0 0 41 32 81
2019 CO-01 20 40 27 13 0 0 0 60 13 15
2019 CO-02 13 26 21 32 9 0 0 38 40 47
2019 CO-03 13 25 44 13 6 0 0 38 19 16
2018 CO 16 26 34 15 9 0 0 42 24 74
2018 CO-01 27 36 27 9 0 0 0 64 9 11
2018 CO-02 13 26 39 11 11 0 0 39 21 38
2018 CO-03 13 21 29 25 13 0 0 34 38 24
2017 CO 8 29 32 22 9 0 0 36 31 80
2017 CO-01 8 42 33 17 0 0 0 50 17 12
2017 CO-02 7 25 32 29 7 0 0 32 36 44
2017 CO-03 4 30 35 13 17 0 0 34 31 23

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 29 28 22 17 5 0 0 57 22 83
2019 CO-01 53 27 13 7 0 0 0 80 7 15
2019 CO-02 29 27 22 18 4 0 0 55 22 49
2019 CO-03 13 31 19 25 13 0 0 44 38 16
2018 CO 23 27 30 15 5 0 0 50 20 74
2018 CO-01 45 36 9 9 0 0 0 82 9 11
2018 CO-02 16 29 37 13 5 0 0 45 18 38
2018 CO-03 20 21 29 21 8 0 0 41 29 24
2017 CO 17 29 27 18 10 0 0 46 28 79
2017 CO-01 17 42 25 8 8 0 0 58 17 12
2017 CO-02 16 28 27 20 9 0 0 43 29 44
2017 CO-03 14 27 27 18 14 0 0 41 32 22

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 47 37 11 0 4 0 1 85 4 83
2019 CO-01 67 33 0 0 0 0 0 100 0 15
2019 CO-02 51 33 10 0 4 0 2 85 4 49
2019 CO-03 19 56 19 0 6 0 0 75 6 16
2018 CO 44 31 19 4 0 0 1 77 4 74
2018 CO-01 82 9 9 0 0 0 0 91 0 11
2018 CO-02 45 39 11 5 0 0 0 84 5 38
2018 CO-03 25 29 38 4 0 0 4 56 4 24
2017 CO 43 33 10 8 3 0 4 79 11 79
2017 CO-01 75 17 0 8 0 0 0 92 8 12
2017 CO-02 43 32 11 9 2 0 2 77 12 44
2017 CO-03 23 45 14 5 5 0 9 75 10 22

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 30 39 18 10 4 0 0 69 13 83
2019 CO-01 47 40 13 0 0 0 0 87 0 15
2019 CO-02 29 41 14 10 6 0 0 69 16 49
2019 CO-03 19 25 38 19 0 0 0 44 19 16
2018 CO 25 33 22 14 7 0 0 57 21 73
2018 CO-01 36 27 27 9 0 0 0 64 9 11
2018 CO-02 24 34 16 13 13 0 0 58 26 38
2018 CO-03 18 34 31 18 0 0 0 52 18 23
2017 CO 22 38 16 11 13 0 0 60 24 78
2017 CO-01 33 42 17 8 0 0 0 75 8 12
2017 CO-02 18 35 19 12 16 0 0 53 28 43
2017 CO-03 18 45 9 14 14 0 0 63 27 22

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 27 40 22 6 6 0 0 66 12 83
2019 CO-01 47 40 13 0 0 0 0 87 0 15
2019 CO-02 24 31 27 10 8 0 0 55 18 49
2019 CO-03 19 69 13 0 0 0 0 88 0 16
2018 CO 20 41 23 11 4 0 0 62 15 73
2018 CO-01 36 36 27 0 0 0 0 73 0 11
2018 CO-02 11 49 19 14 8 0 0 59 22 37
2018 CO-03 29 29 29 13 0 0 0 58 13 24
2017 CO 18 28 28 17 9 0 0 46 26 78
2017 CO-01 17 33 42 0 8 0 0 50 8 12
2017 CO-02 16 31 25 23 5 0 0 47 28 43
2017 CO-03 18 23 27 14 18 0 0 41 32 22

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 13 34 29 16 7 0 0 48 23 82
2019 CO-01 13 60 27 0 0 0 0 73 0 15
2019 CO-02 15 25 33 15 13 0 0 40 27 48
2019 CO-03 13 31 25 31 0 0 0 44 31 16
2018 CO 15 34 30 14 8 0 0 49 22 74
2018 CO-01 27 55 9 9 0 0 0 82 9 11
2018 CO-02 13 37 26 13 11 0 0 50 24 38
2018 CO-03 13 16 46 17 8 0 0 29 25 24
2017 CO 5 30 28 20 17 0 0 35 37 78
2017 CO-01 0 58 17 25 0 0 0 58 25 12
2017 CO-02 5 26 30 21 19 0 0 30 40 43
2017 CO-03 4 23 32 18 23 0 0 27 41 22

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 20 37 22 12 8 0 0 58 20 83
2019 CO-01 27 53 20 0 0 0 0 80 0 15
2019 CO-02 22 24 27 14 12 0 0 47 27 49
2019 CO-03 13 63 13 13 0 0 0 75 13 16
2018 CO 19 37 30 11 4 0 0 55 15 74
2018 CO-01 18 55 27 0 0 0 0 73 0 11
2018 CO-02 18 34 29 13 5 0 0 53 18 38
2018 CO-03 20 29 34 13 4 0 0 50 17 24
2017 CO 9 41 28 11 10 0 0 50 22 78
2017 CO-01 0 58 33 8 0 0 0 58 8 12
2017 CO-02 12 35 25 14 14 0 0 47 28 43
2017 CO-03 9 41 32 9 9 0 0 50 18 22

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 55 23 11 6 4 1 0 79 10 83
2019 CO-01 53 27 13 7 0 0 0 80 7 15
2019 CO-02 55 18 10 8 6 2 0 75 15 49
2019 CO-03 63 25 13 0 0 0 0 88 0 16

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 27 36 22 8 6 0 1 63 15 83
2019 CO-01 47 27 27 0 0 0 0 73 0 15
2019 CO-02 20 39 22 8 8 0 2 60 17 49
2019 CO-03 31 31 19 13 6 0 0 63 19 16
2018 CO 20 41 22 14 4 0 0 61 18 74
2018 CO-01 36 55 0 9 0 0 0 91 9 11
2018 CO-02 16 42 21 13 8 0 0 58 21 38
2018 CO-03 20 29 34 17 0 0 0 50 17 24
2017 CO 18 35 24 18 5 0 0 53 23 78
2017 CO-01 25 33 33 8 0 0 0 58 8 12
2017 CO-02 16 40 26 12 7 0 0 56 19 43
2017 CO-03 13 27 18 37 5 0 0 41 41 22

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 48 33 15 4 1 0 0 80 5 82
2019 CO-01 64 29 7 0 0 0 0 93 0 14
2019 CO-02 45 33 16 4 2 0 0 78 6 49
2019 CO-03 44 38 13 6 0 0 0 81 6 16
2018 CO 44 30 15 5 5 0 0 74 11 74
2018 CO-01 73 27 0 0 0 0 0 100 0 11
2018 CO-02 37 34 16 8 5 0 0 71 13 38
2018 CO-03 45 21 21 4 8 0 0 66 13 24
2017 CO 63 20 9 6 1 1 0 84 8 80
2017 CO-01 92 8 0 0 0 0 0 100 0 12
2017 CO-02 59 23 9 7 0 2 0 84 7 44
2017 CO-03 52 22 13 9 4 0 0 74 13 23

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 82 6 6 0 0 0 6 94 0 82
2019 CO-01 87 7 7 0 0 0 0 93 0 15
2019 CO-02 79 6 8 0 0 0 6 91 0 48
2019 CO-03 88 6 0 0 0 0 6 100 0 16
2018 CO 68 23 4 0 1 0 3 94 1 73
2018 CO-01 82 18 0 0 0 0 0 100 0 11
2018 CO-02 66 21 8 0 3 0 3 89 3 38
2018 CO-03 70 26 0 0 0 0 4 100 0 23

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 80 11 6 1 0 0 1 93 1 82
2019 CO-01 87 7 7 0 0 0 0 93 0 15
2019 CO-02 79 10 6 2 0 0 2 91 2 48
2019 CO-03 81 13 6 0 0 0 0 94 0 16
2018 CO 84 11 1 0 3 0 1 96 3 74
2018 CO-01 100 0 0 0 0 0 0 100 0 11
2018 CO-02 82 13 3 0 0 0 3 97 0 38
2018 CO-03 83 8 0 0 8 0 0 92 8 24
2017 CO 80 9 4 6 0 1 0 90 6 80
2017 CO-01 92 8 0 0 0 0 0 100 0 12
2017 CO-02 80 9 2 7 0 2 0 91 7 44
2017 CO-03 74 9 9 9 0 0 0 83 9 23

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 69 25 6 0 0 0 0 94 0 83
2019 CO-01 93 7 0 0 0 0 0 100 0 15
2019 CO-02 69 22 8 0 0 0 0 92 0 49
2019 CO-03 50 50 0 0 0 0 0 100 0 16
2018 CO 70 26 4 0 0 0 0 96 0 73
2018 CO-01 91 9 0 0 0 0 0 100 0 11
2018 CO-02 65 30 5 0 0 0 0 95 0 37
2018 CO-03 66 29 4 0 0 0 0 96 0 24
2017 CO 64 25 7 4 0 0 0 89 4 80
2017 CO-01 58 17 17 8 0 0 0 75 8 12
2017 CO-02 68 23 7 2 0 0 0 91 2 44
2017 CO-03 56 35 4 4 0 0 0 91 4 23

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 57 30 10 4 0 0 0 86 4 81
2019 CO-01 67 27 7 0 0 0 0 93 0 15
2019 CO-02 51 32 11 6 0 0 0 83 6 47
2019 CO-03 63 25 13 0 0 0 0 88 0 16
2018 CO 54 30 9 4 3 0 0 84 7 74
2018 CO-01 64 36 0 0 0 0 0 100 0 11
2018 CO-02 50 34 8 8 0 0 0 84 8 38
2018 CO-03 54 21 17 0 8 0 0 75 8 24
2017 CO 56 24 10 10 0 0 0 80 10 80
2017 CO-01 50 42 0 8 0 0 0 92 8 12
2017 CO-02 57 18 16 9 0 0 0 75 9 44
2017 CO-03 56 26 4 13 0 0 0 83 13 23

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 57 14 2 1 0 0 25 95 2 83
2019 CO-01 67 0 0 0 0 0 33 100 0 15
2019 CO-02 61 4 2 0 0 0 33 97 0 49
2019 CO-03 38 56 0 6 0 0 0 94 6 16
2018 CO 56 15 1 3 1 0 24 93 5 74
2018 CO-01 73 9 0 0 0 0 18 100 0 11
2018 CO-02 58 3 0 3 0 0 37 96 4 38
2018 CO-03 42 38 4 4 4 0 8 86 9 24
2017 CO 49 14 2 2 1 0 31 91 5 80
2017 CO-01 33 17 0 0 0 0 50 100 0 12
2017 CO-02 53 2 2 0 0 0 43 96 0 44
2017 CO-03 48 35 4 9 4 0 0 83 13 23

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 67 24 7 0 0 0 1 93 0 83
2019 CO-01 80 20 0 0 0 0 0 100 0 15
2019 CO-02 63 24 10 0 0 0 2 90 0 49
2019 CO-03 69 25 6 0 0 0 0 94 0 16
2018 CO 66 26 7 0 0 0 1 93 0 74
2018 CO-01 73 18 9 0 0 0 0 91 0 11
2018 CO-02 66 26 8 0 0 0 0 92 0 38
2018 CO-03 62 29 4 0 0 0 4 96 0 24
2017 CO 70 22 0 2 0 0 5 97 3 80
2017 CO-01 75 17 0 0 0 0 8 100 0 12
2017 CO-02 71 20 0 2 0 0 7 98 2 44
2017 CO-03 65 31 0 4 0 0 0 96 4 23

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 70 13 9 4 2 0 2 85 6 82
2019 CO-01 40 27 13 0 13 0 7 71 14 15
2019 CO-02 71 10 10 6 0 0 2 83 6 48
2019 CO-03 88 13 0 0 0 0 0 100 0 16
2018 CO 72 19 4 3 0 0 3 93 3 74
2018 CO-01 64 27 0 9 0 0 0 91 9 11
2018 CO-02 66 21 8 3 0 0 3 89 3 38
2018 CO-03 84 12 0 0 0 0 4 100 0 24
2017 CO 67 25 6 1 0 0 0 93 1 80
2017 CO-01 42 42 8 8 0 0 0 83 8 12
2017 CO-02 61 30 9 0 0 0 0 91 0 44
2017 CO-03 91 9 0 0 0 0 0 100 0 23

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 58 23 14 2 0 0 2 83 2 83
2019 CO-01 60 27 13 0 0 0 0 87 0 15
2019 CO-02 49 27 18 2 0 0 4 79 2 49
2019 CO-03 75 13 6 6 0 0 0 88 6 16
2018 CO 50 41 4 3 1 0 1 92 4 74
2018 CO-01 36 64 0 0 0 0 0 100 0 11
2018 CO-02 53 37 5 0 3 0 3 92 3 38
2018 CO-03 50 38 4 8 0 0 0 87 8 24
2017 CO 44 31 17 7 1 0 0 75 9 80
2017 CO-01 42 42 8 0 8 0 0 83 8 12
2017 CO-02 41 29 23 7 0 0 0 70 7 44
2017 CO-03 48 30 9 13 0 0 0 78 13 23

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 19 34 37 6 4 0 0 53 10 83
2019 CO-01 33 33 33 0 0 0 0 67 0 15
2019 CO-02 16 39 39 4 2 0 0 55 6 49
2019 CO-03 19 19 38 19 6 0 0 38 25 16
2018 CO 14 42 32 12 0 0 0 55 12 74
2018 CO-01 27 55 9 9 0 0 0 82 9 11
2018 CO-02 8 50 34 8 0 0 0 58 8 38
2018 CO-03 17 20 42 21 0 0 0 37 21 24
2017 CO 7 33 49 7 4 0 0 40 11 80
2017 CO-01 0 67 17 8 8 0 0 67 17 12
2017 CO-02 9 27 57 5 2 0 0 36 7 44
2017 CO-03 9 22 52 13 4 0 0 31 17 23

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 8 17 40 25 10 0 0 35 25 83
2019 CO-01 0 20 33 33 13 0 0 47 20 15
2019 CO-02 6 20 37 29 8 0 0 37 27 49
2019 CO-03 19 6 50 13 13 0 0 25 25 16
2018 CO 7 19 41 22 11 0 0 33 26 73
2018 CO-01 0 9 36 36 18 0 0 55 9 11
2018 CO-02 5 22 41 24 8 0 0 32 27 37
2018 CO-03 13 17 45 13 13 0 0 25 29 24
2017 CO 14 16 44 20 4 1 0 24 31 79
2017 CO-01 25 8 42 8 8 8 0 18 36 12
2017 CO-02 7 20 45 23 5 0 0 27 28 44
2017 CO-03 23 14 45 18 0 0 0 18 37 22
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 46 34 13 1 4 1 1 47 53 83
2019 CO-01 60 27 7 0 0 7 0 64 36 15
2019 CO-02 39 35 16 2 6 0 2 40 60 49
2019 CO-03 50 38 13 0 0 0 0 50 50 16
2018 CO 53 34 8 0 3 3 0 54 46 74
2018 CO-01 45 36 18 0 0 0 0 45 55 11
2018 CO-02 42 39 11 0 5 3 0 43 57 38
2018 CO-03 71 25 0 0 0 4 0 74 26 24
2017 CO 41 31 12 1 5 9 0 45 55 80
2017 CO-01 50 25 17 0 0 8 0 55 45 12
2017 CO-02 38 32 11 2 10 7 0 41 59 44
2017 CO-03 44 30 13 0 0 13 0 50 50 23

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CO 37 63 43
2019 CO-02 45 55 29

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CO 73 27 41
2019 CO-02 70 30 27
2018 CO 70 30 33
2018 CO-02 67 33 21

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 67 13 9 1 2 1 6 87 4 82
2019 CO-01 80 7 7 0 0 0 7 93 0 15
2019 CO-02 60 15 10 2 2 2 8 84 5 48
2019 CO-03 69 19 6 0 6 0 0 88 6 16
2018 CO 74 12 0 1 1 0 11 97 3 74
2018 CO-01 91 0 0 0 0 0 9 100 0 11
2018 CO-02 66 18 0 0 3 0 13 97 3 38
2018 CO-03 79 8 0 4 0 0 8 95 5 24

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 67 14 9 5 0 0 5 85 5 43
2019 CO-02 69 10 10 7 0 0 3 82 7 29
2018 CO 67 27 3 3 0 0 0 94 3 33
2018 CO-02 62 29 5 5 0 0 0 90 5 21
2017 CO 55 25 5 0 0 0 15 94 0 40
2017 CO-02 50 30 8 0 0 0 12 91 0 24
2017 CO-03 80 0 0 0 0 0 20 100 0 10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CO 16 2 26 2 21 2 30 28 34 43
2019 CO-02 14 3 28 0 24 3 28 25 35 29
2018 CO 12 12 18 15 12 6 24 35 39 33
2018 CO-02 5 14 10 19 14 10 29 31 54 21
2017 CO 15 7 15 7 13 5 37 39 36 40
2017 CO-02 12 8 16 4 22 4 33 33 41 24
2017 CO-03 19 10 20 0 0 10 41 59 0 10
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