2019 Public Service Employee Survey Results by Theme for Office of the Commissioner of Official Languages by Question 96. In total, how many years have you been working in the federal public service?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	46	40	7	0	7	0	86	7	30
2019	3 to 10 years in the federal public service	40	32	18	10	0	0	71	10	28
2019	11 to 20 years in the federal public service	48	31	7	12	2	0	78	14	42
2019	More than 20 years in the federal public service	65	30	0	5	0	0	95	5	21
2017	Less than 3 years in the federal public service	40	51	6	3	0	0	91	3	26
2017	3 to 10 years in the federal public service	36	56	6	0	3	0	92	3	34
2017	11 to 20 years in the federal public service	35	51	6	9	0	0	85	9	43
2017	More than 20 years in the federal public service	32	44	25	0	0	0	75	0	21
2014	3 to 10 years in the federal public service	33	43	10	7	8	0	76	15	63
2014	11 to 20 years in the federal public service	24	59	11	6	0	0	83	6	44
2014	More than 20 years in the federal public service	34	32	28	3	3	0	66	6	33
2011	Less than 3 years in the federal public service	27	56	17	0	0	0	83	0	11
2011	3 to 10 years in the federal public service	33	39	17	6	5	0	72	11	64
2011	11 to 20 years in the federal public service	35	40	11	4	7	4	77	11	27
2011	More than 20 years in the federal public service	56	31	9	3	0	0	87	3	32
2008	Less than 3 years in the federal public service	41	41	5	14	0	0	82	14	22
2008	3 to 10 years in the federal public service	38	28	23	6	4	0	66	11	47
2008	11 to 20 years in the federal public service	14	48	19	10	10	0	62	19	21
2008	More than 20 years in the federal public service	55	24	7	14	0	0	79	14	29

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	34	50	10	7	0	83	7	30
2019	3 to 10 years in the federal public service	25	61	7	0	7	86	7	28
2019	11 to 20 years in the federal public service	42	32	5	19	2	74	22	42
2019	More than 20 years in the federal public service	47	38	10	5	0	85	5	21
2017	Less than 3 years in the federal public service	47	40	7	3	3	87	6	26
2017	3 to 10 years in the federal public service	37	43	14	3	3	81	5	34
2017	11 to 20 years in the federal public service	24	44	19	11	2	68	13	43
2017	More than 20 years in the federal public service	31	36	0	16	17	66	34	21

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	47	40	7	7	0	86	7	30
2019	3 to 10 years in the federal public service	50	33	14	3	0	83	3	28
2019	11 to 20 years in the federal public service	55	26	7	9	2	81	12	42
2019	More than 20 years in the federal public service	61	34	5	0	0	95	0	21
2017	Less than 3 years in the federal public service	37	47	15	0	0	85	0	26
2017	3 to 10 years in the federal public service	43	46	8	0	3	89	3	34
2017	11 to 20 years in the federal public service	54	35	11	0	0	89	0	43
2017	More than 20 years in the federal public service	49	36	15	0	0	85	0	21
2014	3 to 10 years in the federal public service	54	32	11	3	0	85	3	63
2014	11 to 20 years in the federal public service	54	36	9	2	0	89	2	44
2014	More than 20 years in the federal public service	42	51	6	0	0	94	0	33
2011	Less than 3 years in the federal public service	52	48	0	0	0	100	0	11
2011	3 to 10 years in the federal public service	53	28	14	3	2	81	5	64
2011	11 to 20 years in the federal public service	49	33	15	0	4	82	4	27
2011	More than 20 years in the federal public service	68	25	3	3	0	93	3	31

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	40	50	3	7	0	0	0	90	7	30
2019	3 to 10 years in the federal public service	46	36	15	3	0	0	0	82	3	28
2019	11 to 20 years in the federal public service	43	38	12	2	5	0	0	81	7	42
2019	More than 20 years in the federal public service	47	48	5	0	0	0	0	95	0	21
2017	Less than 3 years in the federal public service	56	31	9	3	0	0	0	88	3	26
2017	3 to 10 years in the federal public service	40	52	0	3	5	0	0	92	8	33
2017	11 to 20 years in the federal public service	39	42	11	9	0	0	0	81	9	43
2017	More than 20 years in the federal public service	40	26	29	4	0	0	0	66	4	21
2014	3 to 10 years in the federal public service	39	38	10	10	3	0	0	77	13	63
2014	11 to 20 years in the federal public service	39	46	13	0	2	0	0	85	2	44
2014	More than 20 years in the federal public service	42	36	15	3	3	0	0	78	6	33
2011	Less than 3 years in the federal public service	35	48	17	0	0	0	0	83	0	11
2011	3 to 10 years in the federal public service	44	34	11	8	3	0	0	78	11	64
2011	11 to 20 years in the federal public service	38	36	15	0	7	0	4	77	7	27
2011	More than 20 years in the federal public service	63	31	6	0	0	0	0	94	0	32
2008	Less than 3 years in the federal public service	50	41	0	9	0	0	0	91	9	22
2008	3 to 10 years in the federal public service	43	45	9	0	2	2	0	89	2	47
2008	11 to 20 years in the federal public service	19	48	24	5	5	0	0	67	10	21
2008	More than 20 years in the federal public service	59	24	3	14	0	0	0	83	14	29

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	59	38	0	4	0	0	96	4	29
2019	3 to 10 years in the federal public service	47	39	11	3	0	0	86	3	28
2019	11 to 20 years in the federal public service	51	25	12	12	0	0	75	12	41
2019	More than 20 years in the federal public service	59	25	16	0	0	0	84	0	20
2017	Less than 3 years in the federal public service	60	18	16	6	0	0	78	6	26
2017	3 to 10 years in the federal public service	37	47	5	5	5	0	84	10	34
2017	11 to 20 years in the federal public service	51	29	15	2	2	0	81	4	43
2017	More than 20 years in the federal public service	38	14	26	9	9	4	54	19	21
2014	3 to 10 years in the federal public service	49	27	12	5	7	0	76	12	63
2014	11 to 20 years in the federal public service	43	35	13	4	2	2	80	7	44
2014	More than 20 years in the federal public service	39	34	12	6	6	3	75	13	33
2011	Less than 3 years in the federal public service	61	22	9	0	0	9	91	0	11
2011	3 to 10 years in the federal public service	33	33	17	8	8	2	67	16	64
2011	11 to 20 years in the federal public service	45	22	11	11	7	4	70	19	27
2011	More than 20 years in the federal public service	29	47	15	6	3	0	75	9	32

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	53	43	0	3	0	0	97	3	30
2019	3 to 10 years in the federal public service	57	29	11	3	0	0	86	3	28
2019	11 to 20 years in the federal public service	43	36	7	10	5	0	78	15	42
2019	More than 20 years in the federal public service	51	34	15	0	0	0	85	0	21
2017	Less than 3 years in the federal public service	57	21	15	6	0	0	78	6	26
2017	3 to 10 years in the federal public service	30	52	8	3	8	0	81	10	34
2017	11 to 20 years in the federal public service	42	38	15	2	2	0	81	4	43
2017	More than 20 years in the federal public service	38	23	21	9	9	0	61	17	21
2014	3 to 10 years in the federal public service	47	29	12	7	5	0	76	12	63
2014	11 to 20 years in the federal public service	43	36	17	2	2	0	78	4	44
2014	More than 20 years in the federal public service	39	34	9	16	0	3	75	16	33
2011	Less than 3 years in the federal public service	52	22	26	0	0	0	74	0	11
2011	3 to 10 years in the federal public service	33	42	8	11	6	0	75	17	64
2011	11 to 20 years in the federal public service	38	40	4	11	4	4	81	15	27
2011	More than 20 years in the federal public service	42	32	16	3	6	0	74	10	31
2008	Less than 3 years in the federal public service	50	36	9	5	0	0	86	5	22
2008	3 to 10 years in the federal public service	30	49	6	11	4	0	79	15	47
2008	11 to 20 years in the federal public service	19	24	10	24	19	5	45	45	21
2008	More than 20 years in the federal public service	31	31	7	24	3	3	64	29	29

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	44	23	13	13	7	0	0	67	20	30
2019	3 to 10 years in the federal public service	25	43	15	10	3	4	0	71	14	28
2019	11 to 20 years in the federal public service	38	24	10	7	12	10	0	68	21	42
2019	More than 20 years in the federal public service	51	25	9	5	5	5	0	80	10	21
2017	Less than 3 years in the federal public service	43	9	26	16	6	0	0	52	22	26
2017	3 to 10 years in the federal public service	19	47	16	8	11	0	0	66	19	34
2017	11 to 20 years in the federal public service	33	27	25	2	11	2	0	61	13	43
2017	More than 20 years in the federal public service	35	44	4	0	13	4	0	82	14	21
2014	3 to 10 years in the federal public service	45	13	15	18	8	2	0	59	26	63
2014	11 to 20 years in the federal public service	26	26	18	18	6	5	2	55	26	44
2014	More than 20 years in the federal public service	39	21	24	9	3	3	0	63	12	33
2011	Less than 3 years in the federal public service	35	30	17	9	0	9	0	72	9	11
2011	3 to 10 years in the federal public service	29	30	16	14	9	3	0	60	24	64
2011	11 to 20 years in the federal public service	41	18	15	15	7	4	0	62	23	27
2011	More than 20 years in the federal public service	44	22	19	6	3	6	0	70	10	32
2008	Less than 3 years in the federal public service	41	18	23	9	5	5	0	62	14	22
2008	3 to 10 years in the federal public service	26	36	15	11	11	2	0	63	22	47
2008	11 to 20 years in the federal public service	10	19	14	19	19	19	0	35	47	21
2008	More than 20 years in the federal public service	21	31	7	21	10	7	3	58	35	29

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	40	47	3	3	3	3	90	7	30
2019	3 to 10 years in the federal public service	68	25	4	3	0	0	93	3	28
2019	11 to 20 years in the federal public service	64	19	17	0	0	0	83	0	42
2019	More than 20 years in the federal public service	57	33	5	5	0	0	90	5	21

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	70	20	7	0	3	0	0	90	3	30
2019	3 to 10 years in the federal public service	57	25	11	3	4	0	0	82	7	28
2019	11 to 20 years in the federal public service	59	27	10	2	2	0	0	85	5	42
2019	More than 20 years in the federal public service	57	38	5	0	0	0	0	95	0	21
2017	Less than 3 years in the federal public service	55	42	0	3	0	0	0	97	3	26
2017	3 to 10 years in the federal public service	37	49	8	5	0	0	0	87	5	34
2017	11 to 20 years in the federal public service	47	23	15	9	4	2	0	72	13	43
2017	More than 20 years in the federal public service	39	37	11	9	4	0	0	76	13	21
2014	3 to 10 years in the federal public service	46	30	8	6	2	7	1	83	9	63
2014	11 to 20 years in the federal public service	43	33	11	6	2	5	0	79	9	44
2014	More than 20 years in the federal public service	42	31	15	6	3	3	0	75	10	33
2011	Less than 3 years in the federal public service	57	17	17	9	0	0	0	74	9	11
2011	3 to 10 years in the federal public service	56	24	11	5	3	2	0	81	8	63
2011	11 to 20 years in the federal public service	49	29	18	4	0	0	0	78	4	27
2011	More than 20 years in the federal public service	53	22	12	10	0	3	0	77	10	32
2008	Less than 3 years in the federal public service	77	5	9	9	0	0	0	82	9	22
2008	3 to 10 years in the federal public service	38	34	13	11	0	4	0	76	11	47
2008	11 to 20 years in the federal public service	19	24	10	14	33	0	0	43	48	21
2008	More than 20 years in the federal public service	21	45	10	14	3	7	0	70	19	29

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	59	31	7	0	4	0	0	90	4	29
2019	3 to 10 years in the federal public service	62	25	7	3	4	0	0	86	7	28
2019	11 to 20 years in the federal public service	50	35	5	5	5	0	0	85	10	41
2019	More than 20 years in the federal public service	48	52	0	0	0	0	0	100	0	21
2017	Less than 3 years in the federal public service	60	34	6	0	0	0	0	94	0	26
2017	3 to 10 years in the federal public service	43	43	8	5	0	0	0	86	5	34
2017	11 to 20 years in the federal public service	47	24	15	8	4	0	0	72	13	43
2017	More than 20 years in the federal public service	43	33	16	0	9	0	0	76	9	21
2014	3 to 10 years in the federal public service	46	35	6	5	5	2	1	84	10	63
2014	11 to 20 years in the federal public service	51	22	4	13	4	5	0	77	18	44
2014	More than 20 years in the federal public service	39	40	9	9	3	0	0	79	12	33
2011	Less than 3 years in the federal public service	40	43	0	17	0	0	0	83	17	11
2011	3 to 10 years in the federal public service	49	30	12	8	2	0	0	78	9	64
2011	11 to 20 years in the federal public service	38	48	7	7	0	0	0	86	7	27
2011	More than 20 years in the federal public service	47	38	9	6	0	0	0	85	6	32
2008	Less than 3 years in the federal public service	68	14	5	14	0	0	0	82	14	22
2008	3 to 10 years in the federal public service	40	38	4	15	0	2	0	80	15	47
2008	11 to 20 years in the federal public service	19	19	19	19	24	0	0	38	43	21
2008	More than 20 years in the federal public service	24	38	21	10	7	0	0	62	17	29

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	54	37	6	0	3	0	0	91	3	30
2019	3 to 10 years in the federal public service	58	29	7	3	4	0	0	86	7	28
2019	11 to 20 years in the federal public service	62	26	5	5	2	0	0	88	7	42
2019	More than 20 years in the federal public service	71	29	0	0	0	0	0	100	0	21
2017	Less than 3 years in the federal public service	81	16	0	3	0	0	0	97	3	26
2017	3 to 10 years in the federal public service	57	35	6	3	0	0	0	92	3	34
2017	11 to 20 years in the federal public service	45	25	18	11	2	0	0	70	13	43
2017	More than 20 years in the federal public service	34	32	15	0	18	0	0	67	18	21
2014	3 to 10 years in the federal public service	52	27	8	6	3	2	1	82	10	63
2014	11 to 20 years in the federal public service	49	25	7	11	7	2	0	75	18	44
2014	More than 20 years in the federal public service	45	27	19	6	3	0	0	72	9	33

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	44	40	6	6	0	3	0	87	7	30
2019	3 to 10 years in the federal public service	32	40	15	10	0	4	0	74	11	28
2019	11 to 20 years in the federal public service	38	28	19	7	7	0	0	66	14	42
2019	More than 20 years in the federal public service	42	24	19	0	5	10	0	73	6	21
2017	Less than 3 years in the federal public service	64	27	3	6	0	0	0	91	6	26
2017	3 to 10 years in the federal public service	33	34	25	8	0	0	0	67	8	34
2017	11 to 20 years in the federal public service	26	37	18	6	2	10	0	71	9	43
2017	More than 20 years in the federal public service	22	35	20	14	4	4	0	60	19	21
2014	3 to 10 years in the federal public service	38	37	16	5	3	1	0	75	8	63
2014	11 to 20 years in the federal public service	32	35	13	17	2	0	0	67	19	44
2014	More than 20 years in the federal public service	18	46	12	3	9	12	0	72	14	33
2011	Less than 3 years in the federal public service	34	35	17	0	0	13	0	80	0	11
2011	3 to 10 years in the federal public service	23	41	16	9	8	2	2	66	18	64
2011	11 to 20 years in the federal public service	32	53	4	7	0	4	0	89	7	27
2011	More than 20 years in the federal public service	16	47	28	3	6	0	0	63	9	32

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	41	40	6	13	0	0	0	81	13	30
2019	3 to 10 years in the federal public service	18	46	15	18	4	0	0	64	21	28
2019	11 to 20 years in the federal public service	22	39	17	17	5	0	0	61	22	41
2019	More than 20 years in the federal public service	42	29	19	10	0	0	0	71	10	21
2017	Less than 3 years in the federal public service	53	35	6	6	0	0	0	88	6	26
2017	3 to 10 years in the federal public service	25	36	32	8	0	0	0	60	8	34
2017	11 to 20 years in the federal public service	22	22	36	12	2	5	0	47	15	43
2017	More than 20 years in the federal public service	26	23	34	9	9	0	0	48	18	21
2014	3 to 10 years in the federal public service	42	38	9	6	3	0	0	81	10	63
2014	11 to 20 years in the federal public service	28	44	11	11	6	0	0	72	17	44
2014	More than 20 years in the federal public service	15	46	24	6	9	0	0	61	15	33
2011	Less than 3 years in the federal public service	52	17	17	0	0	13	0	80	0	11
2011	3 to 10 years in the federal public service	29	33	16	15	8	0	0	61	23	64
2011	11 to 20 years in the federal public service	38	37	14	11	0	0	0	74	11	27
2011	More than 20 years in the federal public service	16	53	19	6	6	0	0	69	12	32
2008	Less than 3 years in the federal public service	36	41	18	5	0	0	0	77	5	22
2008	3 to 10 years in the federal public service	28	36	13	17	0	2	4	68	18	47
2008	11 to 20 years in the federal public service	10	33	19	0	38	0	0	43	38	21
2008	More than 20 years in the federal public service	24	28	17	17	7	3	3	56	26	29

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	20	44	10	23	0	3	0	66	23	30
2019	3 to 10 years in the federal public service	18	43	14	21	4	0	0	61	25	28
2019	11 to 20 years in the federal public service	21	26	29	19	2	2	0	48	22	42
2019	More than 20 years in the federal public service	37	19	19	20	0	4	0	59	21	21
2017	Less than 3 years in the federal public service	44	24	6	23	3	0	0	68	26	26
2017	3 to 10 years in the federal public service	14	38	32	16	0	0	0	52	16	34
2017	11 to 20 years in the federal public service	22	24	27	13	4	10	0	51	19	43
2017	More than 20 years in the federal public service	13	31	34	9	9	4	0	46	19	21
2014	3 to 10 years in the federal public service	28	36	22	10	2	3	0	66	12	63
2014	11 to 20 years in the federal public service	26	37	18	17	2	0	0	63	20	44
2014	More than 20 years in the federal public service	9	36	33	9	6	6	0	48	16	33
2011	Less than 3 years in the federal public service	26	35	30	9	0	0	0	61	9	11
2011	3 to 10 years in the federal public service	18	42	20	11	9	0	0	60	20	64
2011	11 to 20 years in the federal public service	15	47	22	12	0	0	4	65	12	26
2011	More than 20 years in the federal public service	9	38	37	13	3	0	0	47	16	32
2008	Less than 3 years in the federal public service	18	45	18	9	0	9	0	70	10	22
2008	3 to 10 years in the federal public service	9	33	20	20	9	7	4	46	32	46
2008	11 to 20 years in the federal public service	10	24	19	19	29	0	0	33	48	21
2008	More than 20 years in the federal public service	10	34	21	21	7	3	3	48	30	29

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	20	44	10	23	3	0	64	26	30
2019	3 to 10 years in the federal public service	11	53	18	14	4	0	64	18	28
2019	11 to 20 years in the federal public service	23	38	22	15	2	0	61	17	42
2019	More than 20 years in the federal public service	28	47	20	5	0	0	75	5	21
2017	Less than 3 years in the federal public service	43	30	15	9	3	0	72	12	26
2017	3 to 10 years in the federal public service	30	28	29	8	5	0	58	13	34
2017	11 to 20 years in the federal public service	21	42	16	13	0	7	69	14	43
2017	More than 20 years in the federal public service	13	53	16	4	13	0	66	17	21
2014	3 to 10 years in the federal public service	27	45	17	8	2	1	72	10	63
2014	11 to 20 years in the federal public service	36	33	15	13	2	0	69	15	44
2014	More than 20 years in the federal public service	21	37	21	12	6	3	60	19	33
2011	Less than 3 years in the federal public service	44	17	22	17	0	0	61	17	11
2011	3 to 10 years in the federal public service	18	44	19	12	6	2	63	19	64
2011	11 to 20 years in the federal public service	15	42	17	15	4	7	61	20	26
2011	More than 20 years in the federal public service	6	60	22	9	3	0	66	12	32
2008	Less than 3 years in the federal public service	32	27	9	27	0	5	62	29	22
2008	3 to 10 years in the federal public service	11	49	19	15	6	0	60	21	47
2008	11 to 20 years in the federal public service	5	29	29	14	24	0	33	38	21
2008	More than 20 years in the federal public service	17	52	10	17	3	0	69	21	29

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	30	54	13	0	0	3	86	0	30
2019	3 to 10 years in the federal public service	32	46	11	7	4	0	79	10	28
2019	11 to 20 years in the federal public service	35	36	7	17	5	0	71	22	42
2019	More than 20 years in the federal public service	42	38	20	0	0	0	80	0	21
2017	Less than 3 years in the federal public service	50	37	6	6	0	0	88	6	26
2017	3 to 10 years in the federal public service	40	44	8	5	3	0	84	8	34
2017	11 to 20 years in the federal public service	27	31	18	19	5	0	58	23	43
2017	More than 20 years in the federal public service	44	18	15	9	13	0	62	22	21
2014	3 to 10 years in the federal public service	42	27	19	3	7	2	71	10	63
2014	11 to 20 years in the federal public service	34	40	11	11	4	0	74	15	44
2014	More than 20 years in the federal public service	34	30	24	12	0	0	64	12	33
2011	Less than 3 years in the federal public service	35	48	17	0	0	0	83	0	11
2011	3 to 10 years in the federal public service	35	37	12	9	6	0	72	15	64
2011	11 to 20 years in the federal public service	27	33	18	7	11	4	62	19	27
2011	More than 20 years in the federal public service	34	44	12	6	3	0	78	10	32

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	37	53	3	3	3	90	6	30
2019	3 to 10 years in the federal public service	25	61	0	14	0	86	14	28
2019	11 to 20 years in the federal public service	43	45	0	5	7	88	12	42
2019	More than 20 years in the federal public service	61	29	10	0	0	90	0	21
2017	Less than 3 years in the federal public service	49	39	12	0	0	88	0	26
2017	3 to 10 years in the federal public service	24	62	6	8	0	86	8	34
2017	11 to 20 years in the federal public service	34	38	11	15	2	72	17	43
2017	More than 20 years in the federal public service	39	36	20	5	0	75	5	21

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	50	34	9	3	3	0	0	84	7	30
2019	3 to 10 years in the federal public service	61	25	7	3	4	0	0	86	7	28
2019	11 to 20 years in the federal public service	57	26	10	2	5	0	0	83	7	42
2019	More than 20 years in the federal public service	52	38	9	0	0	0	0	91	0	21
2017	Less than 3 years in the federal public service	45	43	3	9	0	0	0	88	9	26
2017	3 to 10 years in the federal public service	45	44	8	3	0	0	0	89	3	34
2017	11 to 20 years in the federal public service	41	31	10	13	2	2	0	74	15	43
2017	More than 20 years in the federal public service	35	31	15	9	9	0	0	67	18	21
2014	3 to 10 years in the federal public service	54	27	5	6	5	2	1	84	11	63
2014	11 to 20 years in the federal public service	49	27	6	13	4	0	0	76	18	44
2014	More than 20 years in the federal public service	39	43	12	3	3	0	0	82	6	33
2011	Less than 3 years in the federal public service	57	17	26	0	0	0	0	74	0	11
2011	3 to 10 years in the federal public service	47	23	20	9	0	0	0	71	9	64
2011	11 to 20 years in the federal public service	45	29	11	15	0	0	0	74	15	27
2011	More than 20 years in the federal public service	43	44	6	6	0	0	0	87	6	32
2008	Less than 3 years in the federal public service	55	27	14	0	5	0	0	82	5	22
2008	3 to 10 years in the federal public service	34	36	9	15	2	4	0	73	18	47
2008	11 to 20 years in the federal public service	14	33	5	24	24	0	0	48	48	21
2008	More than 20 years in the federal public service	17	31	17	28	3	0	3	50	32	29

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	27	44	13	12	3	0	71	16	30
2019	3 to 10 years in the federal public service	22	46	17	11	4	0	68	15	28
2019	11 to 20 years in the federal public service	40	36	12	2	9	0	76	12	42
2019	More than 20 years in the federal public service	75	15	5	5	0	0	90	5	21
2017	Less than 3 years in the federal public service	38	39	3	20	0	0	77	20	26
2017	3 to 10 years in the federal public service	41	43	6	10	0	0	84	10	34
2017	11 to 20 years in the federal public service	37	42	16	4	0	0	79	4	43
2017	More than 20 years in the federal public service	38	39	14	5	4	0	77	9	21
2014	3 to 10 years in the federal public service	44	37	11	3	5	0	81	8	63
2014	11 to 20 years in the federal public service	45	39	9	4	2	0	84	7	44
2014	More than 20 years in the federal public service	54	31	9	6	0	0	84	6	33
2011	Less than 3 years in the federal public service	44	30	9	9	9	0	74	17	11
2011	3 to 10 years in the federal public service	33	45	8	9	3	2	80	12	64
2011	11 to 20 years in the federal public service	46	36	11	4	0	4	85	4	27
2011	More than 20 years in the federal public service	34	50	12	3	0	0	84	3	32
2008	Less than 3 years in the federal public service	45	23	23	5	5	0	68	9	22
2008	3 to 10 years in the federal public service	36	36	15	13	0	0	72	13	47
2008	11 to 20 years in the federal public service	10	29	19	29	14	0	38	43	21
2008	More than 20 years in the federal public service	45	38	3	10	3	0	83	14	29

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	30	27	20	16	3	3	0	59	20	30
2019	3 to 10 years in the federal public service	15	43	21	11	7	3	0	60	18	28
2019	11 to 20 years in the federal public service	23	36	21	12	5	2	0	61	17	42
2019	More than 20 years in the federal public service	37	38	5	10	10	0	0	75	20	21
2017	Less than 3 years in the federal public service	50	18	17	12	0	3	0	70	13	26
2017	3 to 10 years in the federal public service	30	43	13	13	0	0	0	73	13	34
2017	11 to 20 years in the federal public service	36	28	21	11	4	0	0	64	15	43
2017	More than 20 years in the federal public service	21	27	21	19	12	0	0	48	31	21
2014	3 to 10 years in the federal public service	40	33	11	8	5	2	1	75	13	63
2014	11 to 20 years in the federal public service	34	42	11	7	4	2	0	78	11	44
2014	More than 20 years in the federal public service	46	24	18	3	3	6	0	74	7	33
2011	Less than 3 years in the federal public service	34	48	9	9	0	0	0	83	9	11
2011	3 to 10 years in the federal public service	29	37	9	13	9	3	0	68	23	63
2011	11 to 20 years in the federal public service	34	29	15	7	7	8	0	69	16	27
2011	More than 20 years in the federal public service	28	48	9	9	3	3	0	78	13	32
2008	Less than 3 years in the federal public service	27	41	23	0	0	5	5	75	0	22
2008	3 to 10 years in the federal public service	26	45	9	15	4	2	0	72	20	47
2008	11 to 20 years in the federal public service	14	33	14	14	24	0	0	48	38	21
2008	More than 20 years in the federal public service	21	45	14	17	0	3	0	68	18	29

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	20	34	10	17	13	3	3	58	31	30
2019	3 to 10 years in the federal public service	11	25	18	28	14	0	4	38	44	28
2019	11 to 20 years in the federal public service	14	26	12	27	19	0	2	41	47	42
2019	More than 20 years in the federal public service	14	34	4	24	19	5	0	50	45	21
2017	Less than 3 years in the federal public service	32	43	6	13	6	0	0	75	19	26
2017	3 to 10 years in the federal public service	11	31	16	31	5	3	3	45	38	34
2017	11 to 20 years in the federal public service	20	16	16	22	18	7	2	39	43	43
2017	More than 20 years in the federal public service	17	23	20	13	22	0	4	42	37	21
2014	3 to 10 years in the federal public service	24	13	18	17	24	3	1	39	43	63
2014	11 to 20 years in the federal public service	16	17	9	31	22	2	2	36	55	44
2014	More than 20 years in the federal public service	27	18	15	18	9	0	12	51	31	33
2011	Less than 3 years in the federal public service	9	35	9	39	9	0	0	44	48	11
2011	3 to 10 years in the federal public service	17	22	23	20	14	2	3	41	36	64
2011	11 to 20 years in the federal public service	11	22	11	22	28	4	4	35	53	27
2011	More than 20 years in the federal public service	12	24	12	13	16	0	22	47	37	32
2008	Less than 3 years in the federal public service	18	36	27	5	9	0	5	57	14	22
2008	3 to 10 years in the federal public service	15	28	19	26	4	9	0	47	33	47
2008	11 to 20 years in the federal public service	10	15	25	20	25	0	5	26	47	20
2008	More than 20 years in the federal public service	10	28	21	17	17	3	3	41	37	29

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	57	7	20	6	0	0	10	71	7	30
2019	3 to 10 years in the federal public service	50	25	18	0	7	0	0	75	7	28
2019	11 to 20 years in the federal public service	70	17	11	0	0	0	2	88	0	42
2019	More than 20 years in the federal public service	62	19	0	0	5	4	10	94	6	21

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	67	3	0	3	3	6	17	92	8	30
2019	3 to 10 years in the federal public service	75	7	0	4	0	0	15	96	4	28
2019	11 to 20 years in the federal public service	76	2	2	0	0	0	19	97	0	42
2019	More than 20 years in the federal public service	76	0	0	0	0	4	19	100	0	21

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	54	23	17	3	0	0	3	80	3	30
2019	3 to 10 years in the federal public service	58	25	7	7	0	4	0	85	8	28
2019	11 to 20 years in the federal public service	64	24	7	5	0	0	0	88	5	42
2019	More than 20 years in the federal public service	61	15	9	0	5	5	5	84	6	21

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	52	17	14	7	0	4	7	77	7	29
2019	3 to 10 years in the federal public service	52	21	11	4	4	8	0	80	8	27
2019	11 to 20 years in the federal public service	56	24	10	7	2	0	0	81	10	42
2019	More than 20 years in the federal public service	47	19	19	0	5	5	5	73	6	21

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	64	10	13	6	0	0	6	79	7	30
2019	3 to 10 years in the federal public service	56	15	15	4	4	4	4	76	8	28
2019	11 to 20 years in the federal public service	52	15	7	7	12	0	7	72	21	42
2019	More than 20 years in the federal public service	42	19	10	9	5	5	9	72	17	21

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	87	3	3	0	0	3	3	97	0	30
2019	3 to 10 years in the federal public service	78	11	0	7	0	0	4	92	8	28
2019	11 to 20 years in the federal public service	72	7	12	2	2	0	5	83	5	42
2019	More than 20 years in the federal public service	66	5	0	5	5	5	14	88	12	21

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	93	3	0	0	0	0	3	100	0	30
2019	3 to 10 years in the federal public service	82	7	3	7	0	0	0	90	7	28
2019	11 to 20 years in the federal public service	76	10	2	0	5	2	5	92	5	42
2019	More than 20 years in the federal public service	75	10	0	5	0	0	10	94	6	21

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	93	0	0	7	100	0	30
2019	3 to 10 years in the federal public service	86	4	4	7	96	4	28
2019	11 to 20 years in the federal public service	81	2	0	17	100	0	42
2019	More than 20 years in the federal public service	71	10	0	19	100	0	21

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	37	37	10	13	3	0	74	16	30
2019	3 to 10 years in the federal public service	35	36	7	18	4	0	71	21	28
2019	11 to 20 years in the federal public service	38	31	10	14	7	0	69	22	42
2019	More than 20 years in the federal public service	54	36	5	5	0	0	90	5	20
2017	Less than 3 years in the federal public service	44	31	19	6	0	0	75	6	26
2017	3 to 10 years in the federal public service	35	51	11	3	0	0	86	3	34
2017	11 to 20 years in the federal public service	38	38	11	13	0	0	76	13	43
2017	More than 20 years in the federal public service	31	41	16	13	0	0	71	13	21
2014	3 to 10 years in the federal public service	31	45	8	8	6	2	77	15	63
2014	11 to 20 years in the federal public service	38	38	9	15	0	0	76	15	44
2014	More than 20 years in the federal public service	37	45	12	6	0	0	82	6	33
2011	Less than 3 years in the federal public service	35	56	9	0	0	0	91	0	11
2011	3 to 10 years in the federal public service	35	39	17	2	6	2	75	8	64
2011	11 to 20 years in the federal public service	34	47	15	0	4	0	82	4	27
2011	More than 20 years in the federal public service	64	13	16	3	3	0	77	7	31

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	37	33	14	16	0	0	70	16	30
2019	3 to 10 years in the federal public service	47	43	0	10	0	0	90	10	28
2019	11 to 20 years in the federal public service	40	26	15	12	7	0	67	19	42
2019	More than 20 years in the federal public service	52	40	9	0	0	0	91	0	21
2017	Less than 3 years in the federal public service	40	57	0	3	0	0	97	3	26
2017	3 to 10 years in the federal public service	43	41	11	5	0	0	84	5	34
2017	11 to 20 years in the federal public service	28	41	20	7	4	0	69	11	43
2017	More than 20 years in the federal public service	40	31	16	4	9	0	71	13	21
2014	3 to 10 years in the federal public service	34	46	12	3	3	2	82	7	63
2014	11 to 20 years in the federal public service	47	29	7	18	0	0	75	18	44
2014	More than 20 years in the federal public service	39	39	15	6	0	0	78	6	33

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	43	43	10	3	0	0	0	87	3	30
2019	3 to 10 years in the federal public service	46	43	7	3	0	0	0	90	3	28
2019	11 to 20 years in the federal public service	46	29	15	10	0	0	0	75	10	41
2019	More than 20 years in the federal public service	42	53	5	0	0	0	0	95	0	21
2017	Less than 3 years in the federal public service	47	47	3	3	0	0	0	94	3	26
2017	3 to 10 years in the federal public service	37	46	11	3	0	0	3	86	3	34
2017	11 to 20 years in the federal public service	24	54	15	7	0	0	0	78	7	43
2017	More than 20 years in the federal public service	39	32	20	5	4	0	0	71	9	21
2014	3 to 10 years in the federal public service	43	36	13	2	3	2	1	81	5	63
2014	11 to 20 years in the federal public service	49	26	11	11	2	0	0	76	13	44
2014	More than 20 years in the federal public service	40	39	15	6	0	0	0	78	6	33
2011	Less than 3 years in the federal public service	35	39	17	9	0	0	0	74	9	11
2011	3 to 10 years in the federal public service	41	37	14	3	5	0	0	78	8	64
2011	11 to 20 years in the federal public service	42	43	11	4	0	0	0	85	4	27
2011	More than 20 years in the federal public service	36	48	10	3	3	0	0	83	7	31

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	10	69	14	7	0	0	0	79	7	29
2019	3 to 10 years in the federal public service	22	60	11	4	3	0	0	82	7	28
2019	11 to 20 years in the federal public service	28	41	9	9	7	2	2	73	18	42
2019	More than 20 years in the federal public service	38	33	29	0	0	0	0	71	0	21
2017	Less than 3 years in the federal public service	51	30	9	9	0	0	0	81	9	26
2017	3 to 10 years in the federal public service	34	42	19	5	0	0	0	75	5	33
2017	11 to 20 years in the federal public service	22	37	16	11	0	15	0	69	12	43
2017	More than 20 years in the federal public service	21	31	26	13	9	0	0	52	22	21

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	54	20	16	3	0	3	3	80	3	30
2019	3 to 10 years in the federal public service	64	10	11	15	0	0	0	75	15	28
2019	11 to 20 years in the federal public service	55	31	7	0	7	0	0	86	7	42
2019	More than 20 years in the federal public service	70	25	5	0	0	0	0	95	0	21
2017	Less than 3 years in the federal public service	56	24	10	0	0	0	10	89	0	26
2017	3 to 10 years in the federal public service	57	40	3	0	0	0	0	97	0	34
2017	11 to 20 years in the federal public service	50	35	14	2	0	0	0	84	2	43
2017	More than 20 years in the federal public service	40	26	15	9	4	0	4	69	14	21
2014	3 to 10 years in the federal public service	54	35	3	3	3	0	2	90	6	63
2014	11 to 20 years in the federal public service	51	27	11	9	2	0	0	78	11	44
2014	More than 20 years in the federal public service	48	40	6	6	0	0	0	88	6	33
2011	Less than 3 years in the federal public service	44	48	0	0	0	9	0	100	0	11
2011	3 to 10 years in the federal public service	50	26	13	3	6	0	2	78	9	64
2011	11 to 20 years in the federal public service	45	36	15	0	0	0	4	85	0	27
2011	More than 20 years in the federal public service	41	46	9	3	0	0	0	87	3	32

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	53	31	10	7	0	0	0	83	7	30
2019	3 to 10 years in the federal public service	42	40	11	7	0	0	0	82	7	28
2019	11 to 20 years in the federal public service	43	33	17	7	0	0	0	76	7	42
2019	More than 20 years in the federal public service	71	25	4	0	0	0	0	96	0	21
2017	Less than 3 years in the federal public service	44	44	3	9	0	0	0	88	9	26
2017	3 to 10 years in the federal public service	21	36	33	3	3	0	3	60	5	34
2017	11 to 20 years in the federal public service	35	36	18	6	4	0	0	71	10	43
2017	More than 20 years in the federal public service	35	33	18	4	10	0	0	68	14	21
2014	3 to 10 years in the federal public service	43	41	9	6	0	0	0	84	6	63
2014	11 to 20 years in the federal public service	35	24	16	6	13	0	6	62	21	44
2014	More than 20 years in the federal public service	30	40	28	0	0	3	0	71	0	33
2011	Less than 3 years in the federal public service	57	26	9	9	0	0	0	83	9	11
2011	3 to 10 years in the federal public service	38	32	17	8	5	0	0	70	12	64
2011	11 to 20 years in the federal public service	45	22	11	19	4	0	0	67	22	27
2011	More than 20 years in the federal public service	25	22	19	22	12	0	0	47	34	32
2008	Less than 3 years in the federal public service	38	38	19	5	0	0	0	76	5	21
2008	3 to 10 years in the federal public service	19	34	26	13	9	0	0	53	21	47
2008	11 to 20 years in the federal public service	19	33	10	29	10	0	0	52	38	21
2008	More than 20 years in the federal public service	10	21	28	21	17	0	3	32	39	29

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	80	10	0	3	3	0	3	94	6	30
2019	3 to 10 years in the federal public service	75	21	0	4	0	0	0	96	4	28
2019	11 to 20 years in the federal public service	78	22	0	0	0	0	0	100	0	42
2019	More than 20 years in the federal public service	86	14	0	0	0	0	0	100	0	21
2017	Less than 3 years in the federal public service	75	15	0	0	0	0	10	100	0	26
2017	3 to 10 years in the federal public service	60	32	3	5	0	0	0	92	5	34
2017	11 to 20 years in the federal public service	59	22	11	4	0	0	4	85	4	43
2017	More than 20 years in the federal public service	57	28	15	0	0	0	0	85	0	21
2014	3 to 10 years in the federal public service	63	21	3	1	7	2	3	88	8	63
2014	11 to 20 years in the federal public service	56	20	9	9	2	4	0	79	12	44
2014	More than 20 years in the federal public service	60	24	12	0	0	0	3	87	0	33
2011	Less than 3 years in the federal public service	61	39	0	0	0	0	0	100	0	11
2011	3 to 10 years in the federal public service	58	22	6	6	3	0	5	84	10	64
2011	11 to 20 years in the federal public service	52	26	4	7	4	4	4	84	12	27
2011	More than 20 years in the federal public service	58	28	3	3	0	0	7	93	4	31

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Less than 3 years in the federal public service	34	9	57	30
2019	3 to 10 years in the federal public service	43	29	29	28
2019	11 to 20 years in the federal public service	24	40	36	42
2019	More than 20 years in the federal public service	29	62	9	21
2017	Less than 3 years in the federal public service	53	17	30	26
2017	3 to 10 years in the federal public service	29	23	48	34
2017	11 to 20 years in the federal public service	28	45	27	43
2017	More than 20 years in the federal public service	37	44	19	21
2014	3 to 10 years in the federal public service	43	26	31	63
2014	11 to 20 years in the federal public service	22	43	36	44
2014	More than 20 years in the federal public service	37	36	27	33
2011	Less than 3 years in the federal public service	52	18	30	11
2011	3 to 10 years in the federal public service	34	30	36	64
2011	11 to 20 years in the federal public service	22	35	43	27
2011	More than 20 years in the federal public service	35	41	25	32

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	3 to 10 years in the federal public service	0	17	66	17	0	0	12
2017	Less than 3 years in the federal public service	6	23	46	0	25	0	16
2017	3 to 10 years in the federal public service	0	9	82	9	0	0	11
2017	11 to 20 years in the federal public service	0	15	71	7	0	7	13
2014	3 to 10 years in the federal public service	7	11	67	3	9999	11	27
2014	11 to 20 years in the federal public service	0	10	59	21	9999	10	10
2014	More than 20 years in the federal public service	83	8	0	0	9999	8	12
2011	3 to 10 years in the federal public service	0	10	71	5	9999	15	21
2011	More than 20 years in the federal public service	63	9	28	0	9999	0	11

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	47	43	3	7	0	0	90	7	30
2019	3 to 10 years in the federal public service	52	29	11	7	0	0	82	7	27
2019	11 to 20 years in the federal public service	52	34	7	5	2	0	86	7	42
2019	More than 20 years in the federal public service	60	40	0	0	0	0	100	0	21
2017	Less than 3 years in the federal public service	56	31	6	6	0	0	87	6	26
2017	3 to 10 years in the federal public service	35	51	12	3	0	0	86	3	34
2017	11 to 20 years in the federal public service	45	39	11	4	0	0	85	4	43
2017	More than 20 years in the federal public service	48	36	11	4	0	0	84	4	21
2014	3 to 10 years in the federal public service	47	38	9	2	2	2	87	3	63
2014	11 to 20 years in the federal public service	47	44	7	2	0	0	91	2	44
2014	More than 20 years in the federal public service	57	28	12	3	0	0	84	3	32
2011	Less than 3 years in the federal public service	44	56	0	0	0	0	100	0	11
2011	3 to 10 years in the federal public service	40	43	8	5	3	2	84	8	64
2011	11 to 20 years in the federal public service	49	33	14	0	4	0	82	4	27
2011	More than 20 years in the federal public service	69	28	3	0	0	0	97	0	32
2008	Less than 3 years in the federal public service	50	32	5	9	5	0	82	14	22
2008	3 to 10 years in the federal public service	51	26	15	6	2	0	77	9	47
2008	11 to 20 years in the federal public service	33	43	10	10	5	0	76	14	21
2008	More than 20 years in the federal public service	59	28	7	7	0	0	86	7	29

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	50	30	7	10	3	0	0	80	13	30
2019	3 to 10 years in the federal public service	39	43	7	7	4	0	0	82	10	28
2019	11 to 20 years in the federal public service	41	47	5	7	0	0	0	88	7	42
2019	More than 20 years in the federal public service	61	39	0	0	0	0	0	100	0	21
2017	Less than 3 years in the federal public service	54	24	12	9	0	0	0	78	9	26
2017	3 to 10 years in the federal public service	25	46	23	3	3	0	0	71	5	33
2017	11 to 20 years in the federal public service	34	44	11	9	0	2	0	80	9	43
2017	More than 20 years in the federal public service	29	43	19	9	0	0	0	73	9	21
2014	3 to 10 years in the federal public service	48	37	6	3	2	3	0	88	5	63
2014	11 to 20 years in the federal public service	43	46	9	2	0	0	0	89	2	44
2014	More than 20 years in the federal public service	39	37	12	9	0	3	0	78	10	33
2011	Less than 3 years in the federal public service	61	17	22	0	0	0	0	78	0	11
2011	3 to 10 years in the federal public service	35	44	9	8	2	2	2	81	9	64
2011	11 to 20 years in the federal public service	29	57	4	7	4	0	0	86	11	27
2011	More than 20 years in the federal public service	31	50	15	3	0	0	0	81	3	32

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	9	27	20	20	20	0	3	41	38	30
2019	3 to 10 years in the federal public service	0	18	43	25	14	0	0	39	18	28
2019	11 to 20 years in the federal public service	10	15	34	22	20	0	0	42	25	41
2019	More than 20 years in the federal public service	5	24	34	23	14	0	0	37	29	21
2017	Less than 3 years in the federal public service	0	16	31	40	6	0	7	49	17	26
2017	3 to 10 years in the federal public service	3	27	24	31	13	0	3	46	30	34
2017	11 to 20 years in the federal public service	4	13	38	36	7	0	2	44	18	43
2017	More than 20 years in the federal public service	0	26	39	30	4	0	0	35	26	21
2014	3 to 10 years in the federal public service	3	11	39	27	14	3	2	44	15	63
2014	11 to 20 years in the federal public service	4	18	28	37	13	0	0	50	22	44
2014	More than 20 years in the federal public service	3	24	45	15	6	3	3	23	29	33
2011	Less than 3 years in the federal public service	0	43	9	30	17	0	0	48	43	11
2011	3 to 10 years in the federal public service	5	23	31	27	10	2	3	39	29	64
2011	11 to 20 years in the federal public service	4	23	51	12	4	0	7	17	29	26
2011	More than 20 years in the federal public service	0	38	42	16	3	0	0	20	38	31
2008	Less than 3 years in the federal public service	5	18	55	14	5	0	5	19	24	22
2008	3 to 10 years in the federal public service	9	32	32	23	2	0	2	26	41	47
2008	11 to 20 years in the federal public service	29	38	33	0	0	0	0	0	67	21
2008	More than 20 years in the federal public service	3	41	28	24	3	0	0	28	45	29

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	3	23	10	44	20	0	0	63	26	30
2019	3 to 10 years in the federal public service	7	25	28	29	11	0	0	40	32	28
2019	11 to 20 years in the federal public service	5	22	40	12	19	0	2	31	27	42
2019	More than 20 years in the federal public service	10	15	28	23	24	0	0	47	25	21
2017	Less than 3 years in the federal public service	0	19	40	15	26	0	0	41	19	26
2017	3 to 10 years in the federal public service	13	13	29	20	16	3	6	39	29	34
2017	11 to 20 years in the federal public service	10	24	31	21	11	2	2	33	35	43
2017	More than 20 years in the federal public service	9	18	34	31	8	0	0	40	27	21
2014	3 to 10 years in the federal public service	3	6	20	32	28	5	5	67	10	63
2014	11 to 20 years in the federal public service	0	15	24	39	19	2	0	59	16	44
2014	More than 20 years in the federal public service	6	12	33	27	12	3	6	43	20	33
2011	Less than 3 years in the federal public service	0	17	26	22	27	9	0	53	19	11
2011	3 to 10 years in the federal public service	6	17	31	19	19	5	3	42	25	64
2011	11 to 20 years in the federal public service	4	22	40	13	14	4	4	30	27	27
2011	More than 20 years in the federal public service	9	25	49	3	14	0	0	17	35	31
2008	Less than 3 years in the federal public service	5	18	9	32	18	18	0	61	28	22
2008	3 to 10 years in the federal public service	21	19	34	15	6	2	2	22	42	47
2008	11 to 20 years in the federal public service	43	24	10	24	0	0	0	24	67	21
2008	More than 20 years in the federal public service	21	34	24	10	7	3	0	18	57	29

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	20	27	43	7	3	0	0	10	47	30
2019	3 to 10 years in the federal public service	18	11	41	18	11	0	0	29	29	27
2019	11 to 20 years in the federal public service	15	25	24	27	7	2	0	35	40	41
2019	More than 20 years in the federal public service	5	10	34	33	19	0	0	52	15	21
2017	Less than 3 years in the federal public service	16	40	24	13	6	0	0	19	56	26
2017	3 to 10 years in the federal public service	16	16	25	29	8	3	3	39	34	34
2017	11 to 20 years in the federal public service	17	9	33	21	18	0	2	40	26	42
2017	More than 20 years in the federal public service	4	22	38	24	12	0	0	36	26	21
2014	3 to 10 years in the federal public service	7	22	29	25	11	3	3	39	31	63
2014	11 to 20 years in the federal public service	16	20	19	30	15	0	0	45	36	44
2014	More than 20 years in the federal public service	16	31	21	15	15	3	0	31	48	33
2011	Less than 3 years in the federal public service	0	17	30	9	44	0	0	52	17	11
2011	3 to 10 years in the federal public service	3	28	20	23	23	0	3	47	32	64
2011	11 to 20 years in the federal public service	8	22	31	22	11	0	7	35	31	27
2011	More than 20 years in the federal public service	4	6	53	20	18	0	0	37	10	30
2008	Less than 3 years in the federal public service	18	18	27	23	9	0	5	33	38	22
2008	3 to 10 years in the federal public service	15	34	23	19	6	0	2	26	50	47
2008	11 to 20 years in the federal public service	24	29	33	5	10	0	0	14	52	21
2008	More than 20 years in the federal public service	17	28	24	14	7	3	7	23	50	29

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	3	10	27	30	26	0	3	59	14	30
2019	3 to 10 years in the federal public service	4	0	30	51	11	4	0	65	4	27
2019	11 to 20 years in the federal public service	5	14	33	31	15	0	2	46	20	42
2019	More than 20 years in the federal public service	0	20	19	42	19	0	0	62	20	21
2017	Less than 3 years in the federal public service	0	12	32	25	24	0	7	52	13	26
2017	3 to 10 years in the federal public service	3	10	33	35	13	0	5	51	14	34
2017	11 to 20 years in the federal public service	7	13	31	33	14	0	2	47	20	43
2017	More than 20 years in the federal public service	0	18	39	31	12	0	0	43	18	21
2014	3 to 10 years in the federal public service	2	6	38	35	18	0	2	53	8	63
2014	11 to 20 years in the federal public service	5	13	36	34	11	0	0	46	18	43
2014	More than 20 years in the federal public service	6	30	33	21	6	3	0	28	38	33
2011	Less than 3 years in the federal public service	0	17	17	22	44	0	0	66	17	11
2011	3 to 10 years in the federal public service	0	18	33	31	14	0	3	47	19	64
2011	11 to 20 years in the federal public service	4	15	51	20	4	0	7	25	20	27
2011	More than 20 years in the federal public service	0	16	48	25	10	0	0	36	16	31
2008	Less than 3 years in the federal public service	9	9	45	18	18	0	0	36	18	22
2008	3 to 10 years in the federal public service	11	15	36	32	4	0	2	37	26	47
2008	11 to 20 years in the federal public service	14	33	38	14	0	0	0	14	48	21
2008	More than 20 years in the federal public service	7	17	59	14	0	3	0	14	25	29

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	10	17	13	26	26	0	7	57	29	30
2019	3 to 10 years in the federal public service	15	15	23	29	18	0	0	48	30	27
2019	11 to 20 years in the federal public service	12	27	23	21	12	0	5	35	41	42
2019	More than 20 years in the federal public service	0	25	42	14	19	0	0	33	25	21
2017	Less than 3 years in the federal public service	9	12	19	36	17	0	7	56	23	26
2017	3 to 10 years in the federal public service	19	10	33	10	16	6	5	30	33	34
2017	11 to 20 years in the federal public service	18	19	18	24	19	0	2	44	38	43
2017	More than 20 years in the federal public service	4	23	38	9	12	0	13	24	32	21
2014	3 to 10 years in the federal public service	3	18	28	25	17	3	5	46	23	63
2014	11 to 20 years in the federal public service	7	26	32	15	15	0	5	32	34	44
2014	More than 20 years in the federal public service	6	22	40	21	6	3	3	28	30	33
2011	Less than 3 years in the federal public service	0	17	26	22	35	0	0	57	17	11
2011	3 to 10 years in the federal public service	8	34	25	16	13	2	3	30	44	64
2011	11 to 20 years in the federal public service	11	22	35	14	11	0	7	27	36	27
2011	More than 20 years in the federal public service	13	43	38	3	3	0	0	7	55	31
2008	Less than 3 years in the federal public service	0	18	32	23	14	5	9	42	21	22
2008	3 to 10 years in the federal public service	13	21	34	17	11	0	4	29	36	47
2008	11 to 20 years in the federal public service	24	38	19	19	0	0	0	19	62	21
2008	More than 20 years in the federal public service	10	41	34	10	0	0	3	11	54	29

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	23	37	20	10	6	0	3	17	62	30
2019	3 to 10 years in the federal public service	25	14	21	29	7	4	0	37	41	28
2019	11 to 20 years in the federal public service	22	24	40	5	7	2	0	12	47	42
2019	More than 20 years in the federal public service	15	24	38	14	9	0	0	24	38	21
2017	Less than 3 years in the federal public service	13	29	39	6	6	0	7	13	45	26
2017	3 to 10 years in the federal public service	16	25	30	5	16	3	5	23	44	34
2017	11 to 20 years in the federal public service	7	33	27	12	17	0	4	31	41	43
2017	More than 20 years in the federal public service	22	37	25	0	8	4	4	8	64	21
2014	3 to 10 years in the federal public service	7	11	21	27	19	8	6	54	21	62
2014	11 to 20 years in the federal public service	2	20	52	9	15	0	2	25	22	44
2014	More than 20 years in the federal public service	12	25	33	18	6	3	3	26	39	33
2011	Less than 3 years in the federal public service	17	9	26	13	27	9	0	44	28	11
2011	3 to 10 years in the federal public service	17	16	25	26	15	0	2	42	33	64
2011	11 to 20 years in the federal public service	13	29	37	14	4	0	4	19	43	27
2011	More than 20 years in the federal public service	25	45	16	10	3	0	0	13	70	31
2008	Less than 3 years in the federal public service	0	36	36	18	5	5	0	24	38	22
2008	3 to 10 years in the federal public service	20	37	28	9	2	2	2	11	59	46
2008	11 to 20 years in the federal public service	57	24	10	5	0	5	0	5	85	21
2008	More than 20 years in the federal public service	38	31	21	7	3	0	0	10	69	29

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	20	30	20	20	10	0	0	30	50	30
2019	3 to 10 years in the federal public service	0	25	46	14	11	4	0	25	26	28
2019	11 to 20 years in the federal public service	12	24	33	19	12	0	0	31	36	42
2019	More than 20 years in the federal public service	5	20	29	37	9	0	0	46	25	21
2017	Less than 3 years in the federal public service	16	13	34	19	11	0	7	32	31	26
2017	3 to 10 years in the federal public service	13	14	41	11	16	0	5	28	28	34
2017	11 to 20 years in the federal public service	17	14	38	20	9	0	2	30	31	43
2017	More than 20 years in the federal public service	4	18	52	19	8	0	0	26	22	21
2014	3 to 10 years in the federal public service	7	16	32	21	16	5	3	40	25	62
2014	11 to 20 years in the federal public service	7	20	33	28	12	0	0	41	26	44
2014	More than 20 years in the federal public service	9	31	36	9	9	6	0	19	43	33

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	0	7	40	33	20	0	53	7	30
2019	3 to 10 years in the federal public service	0	10	29	39	22	0	61	10	28
2019	11 to 20 years in the federal public service	2	12	17	38	28	2	68	15	42
2019	More than 20 years in the federal public service	0	15	38	18	29	0	47	15	21

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	26	37	14	20	0	3	66	20	30
2019	3 to 10 years in the federal public service	11	53	15	15	7	0	64	21	28
2019	11 to 20 years in the federal public service	28	33	29	9	0	0	62	9	42
2019	More than 20 years in the federal public service	42	34	24	0	0	0	76	0	21

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	67	24	0	6	3	91	9	30
2019	3 to 10 years in the federal public service	58	29	4	3	7	86	10	28
2019	11 to 20 years in the federal public service	64	7	15	7	7	71	15	42
2019	More than 20 years in the federal public service	61	29	5	5	0	90	5	21
2017	Less than 3 years in the federal public service	69	18	9	3	0	87	3	26
2017	3 to 10 years in the federal public service	51	37	12	0	0	88	0	34
2017	11 to 20 years in the federal public service	50	30	4	9	6	80	15	43
2017	More than 20 years in the federal public service	38	28	20	9	4	66	14	21
2014	3 to 10 years in the federal public service	50	29	13	3	5	79	8	63
2014	11 to 20 years in the federal public service	45	17	17	20	0	62	20	44
2014	More than 20 years in the federal public service	54	27	9	6	3	81	9	33

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	67	30	3	0	0	97	0	30
2019	3 to 10 years in the federal public service	65	20	7	7	0	85	7	28
2019	11 to 20 years in the federal public service	52	27	12	7	2	78	10	42
2019	More than 20 years in the federal public service	57	34	0	10	0	90	10	21
2017	Less than 3 years in the federal public service	63	34	3	0	0	97	0	26
2017	3 to 10 years in the federal public service	43	36	16	5	0	79	5	34
2017	11 to 20 years in the federal public service	48	39	9	2	2	87	5	43
2017	More than 20 years in the federal public service	39	32	24	0	4	71	4	21
2014	3 to 10 years in the federal public service	46	40	7	5	3	85	8	63
2014	11 to 20 years in the federal public service	41	41	9	5	4	82	9	44
2014	More than 20 years in the federal public service	36	51	6	3	3	88	6	33

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	53	34	6	6	0	87	6	30
2019	3 to 10 years in the federal public service	54	35	4	3	4	90	7	28
2019	11 to 20 years in the federal public service	52	27	15	5	2	78	7	42
2019	More than 20 years in the federal public service	57	43	0	0	0	100	0	21

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	53	33	10	3	0	0	0	86	3	30
2019	3 to 10 years in the federal public service	40	50	4	7	0	0	0	90	7	28
2019	11 to 20 years in the federal public service	23	57	15	2	2	0	0	81	5	42
2019	More than 20 years in the federal public service	35	50	15	0	0	0	0	85	0	20
2017	Less than 3 years in the federal public service	60	34	3	3	0	0	0	94	3	26
2017	3 to 10 years in the federal public service	46	46	6	3	0	0	0	92	3	34
2017	11 to 20 years in the federal public service	39	44	9	8	0	0	0	83	8	43
2017	More than 20 years in the federal public service	34	33	29	4	0	0	0	66	4	21
2014	3 to 10 years in the federal public service	44	35	18	0	2	1	0	80	2	63
2014	11 to 20 years in the federal public service	47	40	7	4	0	2	0	89	5	44
2014	More than 20 years in the federal public service	42	48	6	0	0	0	3	94	0	33
2011	Less than 3 years in the federal public service	34	48	17	0	0	0	0	83	0	11
2011	3 to 10 years in the federal public service	33	45	11	5	5	0	2	80	9	64
2011	11 to 20 years in the federal public service	43	31	23	4	0	0	0	74	4	26
2011	More than 20 years in the federal public service	43	50	6	0	0	0	0	94	0	32

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	43	23	17	13	0	3	0	69	14	30
2019	3 to 10 years in the federal public service	33	50	11	7	0	0	0	82	7	28
2019	11 to 20 years in the federal public service	33	50	14	2	0	0	0	83	2	42
2019	More than 20 years in the federal public service	62	24	10	0	0	0	5	90	0	21
2017	Less than 3 years in the federal public service	63	30	0	0	0	7	0	100	0	26
2017	3 to 10 years in the federal public service	32	44	19	5	0	0	0	76	5	34
2017	11 to 20 years in the federal public service	47	31	15	4	0	3	0	81	4	42
2017	More than 20 years in the federal public service	48	18	21	9	0	4	0	69	9	21
2014	3 to 10 years in the federal public service	44	37	10	5	2	2	1	83	7	63
2014	11 to 20 years in the federal public service	43	33	11	7	2	5	0	79	9	44
2014	More than 20 years in the federal public service	49	42	6	0	0	0	3	94	0	33

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	70	27	3	0	0	0	97	0	30
2019	3 to 10 years in the federal public service	68	25	4	3	0	0	93	3	28
2019	11 to 20 years in the federal public service	49	36	10	5	0	0	85	5	42
2019	More than 20 years in the federal public service	66	34	0	0	0	0	100	0	21
2017	Less than 3 years in the federal public service	66	31	3	0	0	0	97	0	26
2017	3 to 10 years in the federal public service	45	50	3	3	0	0	95	3	34
2017	11 to 20 years in the federal public service	45	45	7	2	2	0	89	4	43
2017	More than 20 years in the federal public service	39	32	11	14	4	0	71	18	21
2014	3 to 10 years in the federal public service	59	30	5	7	0	0	88	7	63
2014	11 to 20 years in the federal public service	51	42	4	2	0	0	93	2	44
2014	More than 20 years in the federal public service	57	31	9	3	0	0	88	3	33
2011	Less than 3 years in the federal public service	61	30	0	9	0	0	91	9	11
2011	3 to 10 years in the federal public service	47	36	9	3	5	0	83	8	64
2011	11 to 20 years in the federal public service	66	19	8	4	0	4	88	4	26
2011	More than 20 years in the federal public service	50	43	0	3	3	0	94	6	32
2008	Less than 3 years in the federal public service	64	32	0	5	0	0	95	5	22
2008	3 to 10 years in the federal public service	45	36	9	6	4	0	81	11	47
2008	11 to 20 years in the federal public service	24	19	14	33	10	0	43	43	21
2008	More than 20 years in the federal public service	45	31	7	14	3	0	76	17	29

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	30	17	10	6	3	20	14	71	14	30
2019	3 to 10 years in the federal public service	33	21	7	17	4	4	15	66	26	28
2019	11 to 20 years in the federal public service	37	22	10	15	7	2	7	65	24	42
2019	More than 20 years in the federal public service	54	31	5	5	5	0	0	84	10	20
2017	Less than 3 years in the federal public service	44	35	12	0	0	3	6	86	0	26
2017	3 to 10 years in the federal public service	30	42	8	5	5	3	7	80	12	34
2017	11 to 20 years in the federal public service	27	36	19	2	11	2	2	66	14	43
2017	More than 20 years in the federal public service	16	36	20	19	4	0	4	54	24	21
2014	3 to 10 years in the federal public service	36	27	15	10	3	5	4	70	14	63
2014	11 to 20 years in the federal public service	23	35	11	18	4	4	4	63	25	44
2014	More than 20 years in the federal public service	39	18	15	9	9	6	3	63	20	33

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	34	53	7	3	3	0	0	87	6	30
2019	3 to 10 years in the federal public service	35	25	18	15	4	3	0	62	19	28
2019	11 to 20 years in the federal public service	42	26	22	10	0	0	0	68	10	42
2019	More than 20 years in the federal public service	60	20	5	5	10	0	0	80	15	21
2017	Less than 3 years in the federal public service	43	47	3	3	0	0	3	93	3	26
2017	3 to 10 years in the federal public service	39	33	24	5	0	0	0	71	5	33
2017	11 to 20 years in the federal public service	40	31	14	10	2	2	0	73	13	43
2017	More than 20 years in the federal public service	21	47	17	5	5	5	0	72	10	20
2014	3 to 10 years in the federal public service	35	34	16	6	6	3	0	71	13	63
2014	11 to 20 years in the federal public service	32	44	11	9	4	0	0	76	13	44
2014	More than 20 years in the federal public service	51	33	12	0	3	0	0	85	3	33
2011	Less than 3 years in the federal public service	35	26	9	0	9	22	0	78	11	11
2011	3 to 10 years in the federal public service	36	33	14	8	5	3	2	72	13	64
2011	11 to 20 years in the federal public service	45	29	14	7	0	4	0	78	7	27
2011	More than 20 years in the federal public service	28	56	9	3	0	3	0	87	3	32
2008	Less than 3 years in the federal public service	32	45	0	18	5	0	0	77	23	22
2008	3 to 10 years in the federal public service	32	30	9	19	4	6	0	66	25	47
2008	11 to 20 years in the federal public service	19	29	14	24	14	0	0	48	38	21
2008	More than 20 years in the federal public service	48	17	7	7	7	14	0	76	16	29

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	40	27	26	6	0	0	68	6	30
2019	3 to 10 years in the federal public service	37	33	19	8	4	0	70	11	27
2019	11 to 20 years in the federal public service	25	31	29	7	2	5	59	10	42
2019	More than 20 years in the federal public service	52	29	5	5	10	0	80	15	21

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	14	40	16	3	0	23	3	73	5	30
2019	3 to 10 years in the federal public service	11	15	25	15	7	25	3	35	30	28
2019	11 to 20 years in the federal public service	17	7	28	15	7	17	9	32	29	42
2019	More than 20 years in the federal public service	23	24	24	14	5	9	0	52	21	21
2017	Less than 3 years in the federal public service	23	32	16	12	0	7	10	66	15	26
2017	3 to 10 years in the federal public service	22	23	22	19	5	3	5	49	27	33
2017	11 to 20 years in the federal public service	14	20	16	13	9	21	8	47	30	43
2017	More than 20 years in the federal public service	12	26	14	9	13	18	9	52	29	21
2014	3 to 10 years in the federal public service	17	32	14	12	8	12	3	58	24	63
2014	11 to 20 years in the federal public service	12	31	6	19	13	9	9	52	40	44
2014	More than 20 years in the federal public service	21	27	12	12	9	18	0	59	26	33
2011	Less than 3 years in the federal public service	17	35	9	9	9	22	0	67	22	11
2011	3 to 10 years in the federal public service	19	22	15	6	14	18	5	54	26	64
2011	11 to 20 years in the federal public service	20	29	11	11	15	11	4	57	30	27
2011	More than 20 years in the federal public service	22	28	16	6	9	9	10	61	19	32

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	70	23	3	3	0	94	3	30
2019	3 to 10 years in the federal public service	46	46	0	7	0	93	7	28
2019	11 to 20 years in the federal public service	67	21	5	0	7	88	7	42
2019	More than 20 years in the federal public service	80	20	0	0	0	100	0	21
2017	Less than 3 years in the federal public service	61	36	3	0	0	97	0	26
2017	3 to 10 years in the federal public service	43	49	8	0	0	92	0	34
2017	11 to 20 years in the federal public service	48	50	2	0	0	98	0	43
2017	More than 20 years in the federal public service	43	44	0	5	9	86	14	21
2014	3 to 10 years in the federal public service	52	37	5	5	2	89	6	63
2014	11 to 20 years in the federal public service	52	33	4	7	4	85	11	44
2014	More than 20 years in the federal public service	45	40	0	16	0	84	16	33
2011	Less than 3 years in the federal public service	52	39	0	9	0	91	9	11
2011	3 to 10 years in the federal public service	24	57	6	5	8	82	12	64
2011	11 to 20 years in the federal public service	36	31	11	14	7	67	22	27
2011	More than 20 years in the federal public service	37	38	3	15	6	75	22	32
2008	Less than 3 years in the federal public service	50	41	9	0	0	91	0	22
2008	3 to 10 years in the federal public service	51	30	4	13	2	81	15	47
2008	11 to 20 years in the federal public service	38	43	10	5	5	81	10	21
2008	More than 20 years in the federal public service	52	38	0	7	3	90	10	29

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	70	23	0	3	0	3	97	3	30
2019	3 to 10 years in the federal public service	50	33	14	4	0	0	82	4	28
2019	11 to 20 years in the federal public service	59	24	0	5	12	0	83	17	42
2019	More than 20 years in the federal public service	70	15	10	5	0	0	85	5	21
2017	Less than 3 years in the federal public service	75	15	0	6	3	0	91	9	26
2017	3 to 10 years in the federal public service	52	39	6	0	3	0	92	3	34
2017	11 to 20 years in the federal public service	52	35	7	2	4	0	87	6	43
2017	More than 20 years in the federal public service	52	30	4	9	4	0	82	14	21
2014	3 to 10 years in the federal public service	46	27	15	8	5	0	73	13	63
2014	11 to 20 years in the federal public service	47	29	4	20	0	0	76	20	44
2014	More than 20 years in the federal public service	39	30	9	15	6	0	69	22	33
2011	Less than 3 years in the federal public service	44	48	9	0	0	0	91	0	11
2011	3 to 10 years in the federal public service	43	32	11	11	3	0	75	14	64
2011	11 to 20 years in the federal public service	36	42	11	8	4	0	78	11	27
2011	More than 20 years in the federal public service	41	49	3	6	0	0	90	6	31

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	67	27	6	0	0	0	0	94	0	30
2019	3 to 10 years in the federal public service	57	32	7	4	0	0	0	89	4	28
2019	11 to 20 years in the federal public service	62	29	2	0	7	0	0	91	7	42
2019	More than 20 years in the federal public service	80	10	5	5	0	0	0	90	5	21
2017	Less than 3 years in the federal public service	47	42	8	3	0	0	0	89	3	26
2017	3 to 10 years in the federal public service	43	52	5	0	0	0	0	95	0	34
2017	11 to 20 years in the federal public service	51	38	4	2	2	0	2	91	4	43
2017	More than 20 years in the federal public service	49	22	16	9	4	0	0	71	14	21
2014	3 to 10 years in the federal public service	38	41	9	10	2	0	0	79	11	63
2014	11 to 20 years in the federal public service	47	35	7	2	7	2	0	84	9	44
2014	More than 20 years in the federal public service	55	33	9	3	0	0	0	88	3	33

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	87	10	3	0	0	0	97	0	30
2019	3 to 10 years in the federal public service	65	21	4	10	0	0	86	10	28
2019	11 to 20 years in the federal public service	78	12	0	2	7	0	91	9	42
2019	More than 20 years in the federal public service	95	5	0	0	0	0	100	0	21
2017	Less than 3 years in the federal public service	78	15	0	6	0	0	94	6	26
2017	3 to 10 years in the federal public service	64	23	3	11	0	0	87	11	34
2017	11 to 20 years in the federal public service	79	17	0	4	0	0	96	4	43
2017	More than 20 years in the federal public service	80	20	0	0	0	0	100	0	21
2014	3 to 10 years in the federal public service	81	9	5	1	3	0	90	5	63
2014	11 to 20 years in the federal public service	72	17	2	5	5	0	89	9	44
2014	More than 20 years in the federal public service	82	15	3	0	0	0	97	0	33
2011	Less than 3 years in the federal public service	91	0	0	0	9	0	91	9	11
2011	3 to 10 years in the federal public service	69	25	0	0	5	2	95	5	64
2011	11 to 20 years in the federal public service	67	29	4	0	0	0	96	0	27
2011	More than 20 years in the federal public service	78	19	3	0	0	0	97	0	32
2008	Less than 3 years in the federal public service	68	14	14	5	0	0	82	5	22
2008	3 to 10 years in the federal public service	83	11	4	2	0	0	94	2	47
2008	11 to 20 years in the federal public service	67	14	5	14	0	0	81	14	21
2008	More than 20 years in the federal public service	83	10	0	3	0	3	96	4	29

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	90	10	0	0	0	0	100	0	30
2019	3 to 10 years in the federal public service	83	10	7	0	0	0	93	0	28
2019	11 to 20 years in the federal public service	90	7	2	0	0	0	98	0	41
2019	More than 20 years in the federal public service	96	4	0	0	0	0	100	0	21
2017	Less than 3 years in the federal public service	85	15	0	0	0	0	100	0	26
2017	3 to 10 years in the federal public service	81	13	3	3	0	0	95	3	34
2017	11 to 20 years in the federal public service	96	4	0	0	0	0	100	0	43
2017	More than 20 years in the federal public service	79	21	0	0	0	0	100	0	21
2014	3 to 10 years in the federal public service	85	8	1	2	3	0	94	5	63
2014	11 to 20 years in the federal public service	82	11	0	5	0	2	95	5	44
2014	More than 20 years in the federal public service	82	18	0	0	0	0	100	0	33
2011	Less than 3 years in the federal public service	83	9	0	9	0	0	91	9	11
2011	3 to 10 years in the federal public service	84	6	5	3	2	0	91	5	64
2011	11 to 20 years in the federal public service	96	0	4	0	0	0	96	0	27
2011	More than 20 years in the federal public service	83	17	0	0	0	0	100	0	31
2008	Less than 3 years in the federal public service	82	5	0	9	0	5	90	10	22
2008	3 to 10 years in the federal public service	87	13	0	0	0	0	100	0	47
2008	11 to 20 years in the federal public service	76	19	5	0	0	0	95	0	21
2008	More than 20 years in the federal public service	97	3	0	0	0	0	100	0	29

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	94	6	0	0	0	0	0	100	0	30
2019	3 to 10 years in the federal public service	97	3	0	0	0	0	0	100	0	28
2019	11 to 20 years in the federal public service	93	5	0	2	0	0	0	98	2	42
2019	More than 20 years in the federal public service	100	0	0	0	0	0	0	100	0	21
2017	Less than 3 years in the federal public service	97	3	0	0	0	0	0	100	0	26
2017	3 to 10 years in the federal public service	68	29	3	0	0	0	0	97	0	34
2017	11 to 20 years in the federal public service	96	2	0	0	2	0	0	98	2	43
2017	More than 20 years in the federal public service	85	0	15	0	0	0	0	85	0	21
2014	3 to 10 years in the federal public service	86	8	1	0	2	2	1	97	2	63
2014	11 to 20 years in the federal public service	87	4	4	2	0	0	2	93	2	44
2014	More than 20 years in the federal public service	85	15	0	0	0	0	0	100	0	33
2011	Less than 3 years in the federal public service	83	17	0	0	0	0	0	100	0	11
2011	3 to 10 years in the federal public service	83	11	2	5	0	0	0	94	5	64
2011	11 to 20 years in the federal public service	96	4	0	0	0	0	0	100	0	27
2011	More than 20 years in the federal public service	94	3	0	3	0	0	0	97	3	32
2008	Less than 3 years in the federal public service	91	0	5	5	0	0	0	91	5	22
2008	3 to 10 years in the federal public service	91	4	2	2	0	0	0	96	2	47
2008	11 to 20 years in the federal public service	90	10	0	0	0	0	0	100	0	21
2008	More than 20 years in the federal public service	93	7	0	0	0	0	0	100	0	29

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Never/almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	77	23	0	0	100	0	30
2019	3 to 10 years in the federal public service	64	32	0	4	96	4	28
2019	11 to 20 years in the federal public service	71	17	12	0	88	0	42
2019	More than 20 years in the federal public service	76	19	5	0	95	0	21

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	14	43	15	22	6	0	57	28	28
2019	3 to 10 years in the federal public service	29	29	21	15	4	3	59	19	28
2019	11 to 20 years in the federal public service	38	53	0	7	0	2	93	7	42
2019	More than 20 years in the federal public service	43	38	5	0	0	14	94	0	21

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	62	21	10	0	7	0	89	0	29
2019	3 to 10 years in the federal public service	50	32	7	4	4	3	88	4	28
2019	11 to 20 years in the federal public service	62	34	5	0	0	0	95	0	42
2019	More than 20 years in the federal public service	76	15	0	0	0	9	100	0	21

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	More than 20 years in the federal public service	0	100	21

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	17	3	20	3	0	40	17	46	8	30
2019	3 to 10 years in the federal public service	7	11	15	11	0	49	7	42	25	28
2019	11 to 20 years in the federal public service	9	7	17	2	5	41	19	40	18	42
2019	More than 20 years in the federal public service	18	29	5	0	5	38	5	82	9	21
2017	Less than 3 years in the federal public service	13	19	12	0	0	32	23	73	0	26
2017	3 to 10 years in the federal public service	21	15	21	8	3	25	8	53	16	34
2017	11 to 20 years in the federal public service	17	18	13	4	2	32	14	65	12	43
2017	More than 20 years in the federal public service	16	14	26	18	4	22	0	38	29	21
2014	3 to 10 years in the federal public service	16	13	22	3	3	27	16	50	12	63
2014	11 to 20 years in the federal public service	14	15	20	11	4	28	7	46	23	44
2014	More than 20 years in the federal public service	15	15	18	6	3	40	3	53	16	33

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	34	24	13	10	0	17	3	72	12	30
2019	3 to 10 years in the federal public service	14	47	7	4	0	28	0	85	5	28
2019	11 to 20 years in the federal public service	33	32	22	5	2	5	2	69	8	42
2019	More than 20 years in the federal public service	42	34	10	5	0	10	0	83	6	21
2017	Less than 3 years in the federal public service	36	52	3	0	0	6	3	97	0	26
2017	3 to 10 years in the federal public service	35	29	20	8	0	3	5	69	9	34
2017	11 to 20 years in the federal public service	33	33	11	2	2	17	2	82	5	43
2017	More than 20 years in the federal public service	36	25	25	10	5	0	0	60	14	20
2014	3 to 10 years in the federal public service	29	27	22	5	3	11	3	65	10	63
2014	11 to 20 years in the federal public service	30	29	20	13	2	7	0	63	16	44
2014	More than 20 years in the federal public service	24	39	21	3	0	12	0	72	4	33
2011	Less than 3 years in the federal public service	34	57	9	0	0	0	0	91	0	11
2011	3 to 10 years in the federal public service	35	31	15	6	2	9	2	74	9	64
2011	11 to 20 years in the federal public service	29	50	4	14	0	4	0	81	15	27
2011	More than 20 years in the federal public service	28	44	25	0	3	0	0	72	3	32

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	0	100	30

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	17	10	17	0	0	40	17	62	0	30
2019	3 to 10 years in the federal public service	7	18	15	3	0	57	0	59	7	28
2019	11 to 20 years in the federal public service	9	5	15	0	2	48	22	45	8	42
2019	More than 20 years in the federal public service	18	19	15	0	0	38	9	71	0	21
2017	Less than 3 years in the federal public service	19	6	12	3	0	26	33	63	7	26
2017	3 to 10 years in the federal public service	24	24	15	3	0	27	8	73	4	34
2017	11 to 20 years in the federal public service	11	11	16	2	2	42	16	52	11	42
2017	More than 20 years in the federal public service	21	19	21	4	4	22	9	57	13	21
2014	3 to 10 years in the federal public service	16	9	21	0	2	36	16	53	3	63
2014	11 to 20 years in the federal public service	16	17	13	4	0	37	11	65	9	44
2014	More than 20 years in the federal public service	18	12	18	0	6	39	6	55	11	33

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	27	24	13	6	0	30	0	72	9	30
2019	3 to 10 years in the federal public service	21	36	18	3	0	21	0	73	4	28
2019	11 to 20 years in the federal public service	30	27	24	0	2	12	5	68	3	42
2019	More than 20 years in the federal public service	42	34	15	0	0	10	0	83	0	21
2017	Less than 3 years in the federal public service	36	32	9	3	0	3	17	85	4	26
2017	3 to 10 years in the federal public service	35	32	17	3	0	10	3	77	3	34
2017	11 to 20 years in the federal public service	26	35	13	2	0	19	4	80	3	42
2017	More than 20 years in the federal public service	48	24	20	0	4	0	4	75	5	21
2014	3 to 10 years in the federal public service	35	30	16	0	2	14	3	79	2	63
2014	11 to 20 years in the federal public service	34	28	22	4	0	11	0	70	5	44
2014	More than 20 years in the federal public service	39	25	18	0	3	15	0	75	4	33
2011	Less than 3 years in the federal public service	35	48	9	0	0	9	0	91	0	11
2011	3 to 10 years in the federal public service	35	33	14	0	2	17	0	81	2	64
2011	11 to 20 years in the federal public service	36	33	7	0	0	24	0	91	0	27
2011	More than 20 years in the federal public service	37	50	6	6	0	0	0	88	6	32

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	10	90	30
2019	3 to 10 years in the federal public service	18	82	28
2019	11 to 20 years in the federal public service	16	84	42
2019	More than 20 years in the federal public service	10	90	21
2017	11 to 20 years in the federal public service	13	87	43
2017	More than 20 years in the federal public service	28	72	21
2014	3 to 10 years in the federal public service	15	85	63
2014	11 to 20 years in the federal public service	24	76	44
2014	More than 20 years in the federal public service	37	63	33

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2014	3 to 10 years in the federal public service	100	0	10
2014	More than 20 years in the federal public service	83	17	12

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2014	3 to 10 years in the federal public service	49	20	11	21	0	0	0	69	21	10
2014	More than 20 years in the federal public service	50	40	0	10	0	0	0	90	10	10

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	60	34	3	3	0	0	94	3	30
2019	3 to 10 years in the federal public service	71	18	7	0	4	0	90	4	28
2019	11 to 20 years in the federal public service	66	19	5	2	5	2	88	7	42
2019	More than 20 years in the federal public service	67	33	0	0	0	0	100	0	21
2017	Less than 3 years in the federal public service	82	15	3	0	0	0	97	0	26
2017	3 to 10 years in the federal public service	52	38	6	0	5	0	89	5	34
2017	11 to 20 years in the federal public service	49	25	15	6	2	2	76	8	43
2017	More than 20 years in the federal public service	30	37	16	9	9	0	67	18	21

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	11 to 20 years in the federal public service	27	54	14	0	0	5	0	85	0	22

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	20	50	3	17	6	3	73	24	30
2019	3 to 10 years in the federal public service	32	43	14	7	0	4	78	8	28
2019	11 to 20 years in the federal public service	31	45	10	12	2	0	76	15	42
2019	More than 20 years in the federal public service	48	37	0	15	0	0	85	15	21
2017	Less than 3 years in the federal public service	55	45	0	0	0	0	100	0	26
2017	3 to 10 years in the federal public service	47	37	10	5	0	0	84	5	34
2017	11 to 20 years in the federal public service	49	47	0	2	2	0	96	4	43
2017	More than 20 years in the federal public service	42	28	21	4	4	0	70	9	21

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	34	47	7	10	3	80	13	30
2019	3 to 10 years in the federal public service	36	42	4	18	0	79	18	28
2019	11 to 20 years in the federal public service	33	40	15	10	2	73	12	42
2019	More than 20 years in the federal public service	51	20	19	10	0	71	10	21
2017	Less than 3 years in the federal public service	43	36	18	3	0	79	3	26
2017	3 to 10 years in the federal public service	19	48	16	12	5	67	17	34
2017	11 to 20 years in the federal public service	25	54	11	6	4	79	10	43
2017	More than 20 years in the federal public service	33	18	25	19	4	52	23	21

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	46	44	10	0	0	0	90	0	30
2019	3 to 10 years in the federal public service	40	25	20	11	4	0	65	15	28
2019	11 to 20 years in the federal public service	45	28	14	7	5	0	74	12	42
2019	More than 20 years in the federal public service	63	24	9	5	0	0	86	5	21
2017	Less than 3 years in the federal public service	9	32	14	24	18	3	43	43	25
2017	3 to 10 years in the federal public service	21	35	29	3	12	0	57	15	34
2017	11 to 20 years in the federal public service	27	31	23	9	5	4	61	15	42
2017	More than 20 years in the federal public service	35	17	21	9	18	0	52	27	21

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	20	33	13	13	20	0	53	34	30
2019	3 to 10 years in the federal public service	12	34	16	23	16	0	46	38	26
2019	11 to 20 years in the federal public service	22	19	31	19	10	0	40	29	42
2019	More than 20 years in the federal public service	37	49	4	0	9	0	86	9	21
2017	Less than 3 years in the federal public service	3	45	20	15	17	0	48	32	25
2017	3 to 10 years in the federal public service	23	29	17	19	13	0	52	32	34
2017	11 to 20 years in the federal public service	21	25	32	13	10	0	45	23	43
2017	More than 20 years in the federal public service	22	9	39	10	15	5	33	26	20

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	37	20	23	13	7	0	57	20	30
2019	3 to 10 years in the federal public service	29	29	23	11	8	0	59	19	27
2019	11 to 20 years in the federal public service	31	36	19	12	2	0	67	14	42
2019	More than 20 years in the federal public service	37	53	4	0	5	0	91	5	21
2017	Less than 3 years in the federal public service	24	28	19	7	11	11	59	19	24
2017	3 to 10 years in the federal public service	32	30	16	14	8	0	62	22	33
2017	11 to 20 years in the federal public service	25	28	22	18	4	2	55	23	43
2017	More than 20 years in the federal public service	16	31	29	5	14	4	49	20	21

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	23	23	20	13	20	0	46	34	30
2019	3 to 10 years in the federal public service	15	37	15	22	11	0	52	33	27
2019	11 to 20 years in the federal public service	19	9	28	24	19	0	28	43	42
2019	More than 20 years in the federal public service	37	29	29	0	4	0	66	4	21
2017	Less than 3 years in the federal public service	12	41	16	15	16	0	53	31	26
2017	3 to 10 years in the federal public service	17	38	8	16	21	0	55	37	34
2017	11 to 20 years in the federal public service	26	23	24	7	19	2	49	26	43
2017	More than 20 years in the federal public service	8	13	51	14	14	0	21	27	21

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	67	23	7	0	3	0	90	3	30
2019	3 to 10 years in the federal public service	45	40	7	4	0	4	89	4	28
2019	11 to 20 years in the federal public service	58	23	9	9	0	0	81	9	42
2019	More than 20 years in the federal public service	71	24	0	4	0	0	96	4	21
2017	Less than 3 years in the federal public service	47	29	3	3	0	18	92	4	25
2017	3 to 10 years in the federal public service	53	20	13	5	3	6	77	8	34
2017	11 to 20 years in the federal public service	45	32	8	4	4	6	82	9	43
2017	More than 20 years in the federal public service	34	9	24	10	4	20	53	17	21

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	43	23	23	3	3	3	69	7	30
2019	3 to 10 years in the federal public service	32	22	21	10	15	0	54	25	28
2019	11 to 20 years in the federal public service	45	32	16	5	2	0	77	7	42
2019	More than 20 years in the federal public service	66	19	5	4	5	0	86	9	21
2017	Less than 3 years in the federal public service	30	54	6	3	7	0	84	10	26
2017	3 to 10 years in the federal public service	29	35	28	5	3	0	64	8	34
2017	11 to 20 years in the federal public service	34	32	14	6	14	0	66	20	42
2017	More than 20 years in the federal public service	21	29	28	17	0	4	52	18	21

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	36	31	13	17	3	0	0	67	20	30
2019	3 to 10 years in the federal public service	15	50	18	14	3	0	0	65	17	28
2019	11 to 20 years in the federal public service	24	29	32	7	5	0	2	54	13	41
2019	More than 20 years in the federal public service	51	40	9	0	0	0	0	91	0	21
2017	Less than 3 years in the federal public service	27	32	32	9	0	0	0	59	9	26
2017	3 to 10 years in the federal public service	27	30	24	16	3	0	0	57	19	34
2017	11 to 20 years in the federal public service	31	34	22	11	0	0	2	66	11	42
2017	More than 20 years in the federal public service	29	34	10	9	9	5	4	70	19	21

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	36	27	20	14	3	0	63	17	30
2019	3 to 10 years in the federal public service	15	39	29	18	0	0	53	18	28
2019	11 to 20 years in the federal public service	27	32	27	3	8	3	61	10	40
2019	More than 20 years in the federal public service	48	33	15	0	4	0	81	4	21
2017	Less than 3 years in the federal public service	30	29	22	16	3	0	59	19	26
2017	3 to 10 years in the federal public service	21	42	15	13	8	0	64	21	34
2017	11 to 20 years in the federal public service	29	40	19	7	2	2	71	9	42
2017	More than 20 years in the federal public service	25	29	28	10	4	4	57	14	21

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	43	37	3	13	3	0	80	17	30
2019	3 to 10 years in the federal public service	18	39	32	7	4	0	57	10	28
2019	11 to 20 years in the federal public service	29	39	20	2	7	2	70	10	41
2019	More than 20 years in the federal public service	61	34	5	0	0	0	95	0	21
2017	Less than 3 years in the federal public service	26	39	26	3	3	3	67	6	26
2017	3 to 10 years in the federal public service	29	41	13	11	5	0	71	16	34
2017	11 to 20 years in the federal public service	36	29	22	4	7	2	66	11	42
2017	More than 20 years in the federal public service	35	24	24	9	4	4	62	14	21

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	57	23	6	10	0	3	0	83	10	30
2019	3 to 10 years in the federal public service	46	40	4	7	3	0	0	86	10	28
2019	11 to 20 years in the federal public service	36	32	15	10	2	0	5	71	13	41
2019	More than 20 years in the federal public service	57	23	10	5	5	0	0	80	10	21

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	40	34	20	3	3	0	74	7	30
2019	3 to 10 years in the federal public service	35	32	25	4	4	0	67	7	28
2019	11 to 20 years in the federal public service	43	22	20	7	7	0	66	15	41
2019	More than 20 years in the federal public service	32	53	10	0	4	0	86	4	21
2017	Less than 3 years in the federal public service	40	35	0	22	3	0	75	25	26
2017	3 to 10 years in the federal public service	42	34	11	5	8	0	76	13	34
2017	11 to 20 years in the federal public service	42	16	19	6	8	9	64	16	42
2017	More than 20 years in the federal public service	21	38	27	10	4	0	60	14	21

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	74	23	0	3	0	0	97	3	30
2019	3 to 10 years in the federal public service	68	10	15	7	0	0	78	7	28
2019	11 to 20 years in the federal public service	68	17	7	5	0	2	87	5	41
2019	More than 20 years in the federal public service	84	5	5	0	5	0	90	5	20
2017	Less than 3 years in the federal public service	72	6	15	0	6	0	79	6	26
2017	3 to 10 years in the federal public service	81	5	3	6	5	0	86	11	34
2017	11 to 20 years in the federal public service	53	26	9	9	2	2	80	11	43
2017	More than 20 years in the federal public service	68	9	0	23	0	0	77	23	21

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	86	7	0	0	0	7	100	0	30
2019	3 to 10 years in the federal public service	82	11	0	0	4	3	96	4	28
2019	11 to 20 years in the federal public service	81	10	0	0	0	10	100	0	41
2019	More than 20 years in the federal public service	81	10	5	0	0	4	95	0	21
2017	Less than 3 years in the federal public service	94	3	0	3	0	0	97	3	26
2017	3 to 10 years in the federal public service	83	5	8	0	0	3	92	0	34
2017	11 to 20 years in the federal public service	83	6	2	0	2	7	96	2	43
2017	More than 20 years in the federal public service	54	19	0	9	4	13	84	16	21

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	93	7	0	0	0	0	100	0	30
2019	3 to 10 years in the federal public service	86	3	4	4	4	0	89	7	28
2019	11 to 20 years in the federal public service	83	2	5	2	5	2	87	8	41
2019	More than 20 years in the federal public service	86	4	5	0	0	5	95	0	21
2017	Less than 3 years in the federal public service	65	26	9	0	0	0	91	0	26
2017	3 to 10 years in the federal public service	48	31	13	3	3	3	81	5	34
2017	11 to 20 years in the federal public service	42	30	9	7	8	4	75	16	43
2017	More than 20 years in the federal public service	51	22	5	9	4	9	80	14	21

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	77	23	0	0	0	0	0	100	0	30
2019	3 to 10 years in the federal public service	60	21	11	4	4	0	0	82	7	28
2019	11 to 20 years in the federal public service	61	17	15	0	5	0	2	80	5	41
2019	More than 20 years in the federal public service	57	24	14	5	0	0	0	81	5	21
2017	Less than 3 years in the federal public service	75	9	13	3	0	0	0	84	3	26
2017	3 to 10 years in the federal public service	61	22	13	0	0	0	3	86	0	34
2017	11 to 20 years in the federal public service	48	23	15	10	0	0	4	74	11	43
2017	More than 20 years in the federal public service	60	4	9	14	4	5	4	71	20	21

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	77	14	3	6	0	0	91	6	30
2019	3 to 10 years in the federal public service	75	11	7	4	3	0	86	7	28
2019	11 to 20 years in the federal public service	49	20	19	2	7	2	70	10	41
2019	More than 20 years in the federal public service	86	5	9	0	0	0	91	0	21
2017	Less than 3 years in the federal public service	78	6	3	0	0	13	97	0	26
2017	3 to 10 years in the federal public service	50	10	5	3	0	31	88	4	34
2017	11 to 20 years in the federal public service	45	13	9	2	2	29	81	6	43
2017	More than 20 years in the federal public service	35	21	10	0	0	34	85	0	20

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	66	14	3	0	0	17	96	0	30
2019	3 to 10 years in the federal public service	61	7	0	11	0	21	86	14	28
2019	11 to 20 years in the federal public service	53	10	15	3	3	18	76	6	40
2019	More than 20 years in the federal public service	62	9	9	0	0	20	88	0	21
2017	Less than 3 years in the federal public service	76	10	6	7	0	0	87	7	26
2017	3 to 10 years in the federal public service	78	17	3	3	0	0	95	3	33
2017	11 to 20 years in the federal public service	74	15	2	2	0	6	95	3	43
2017	More than 20 years in the federal public service	72	5	10	0	0	14	89	0	20

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	70	14	13	0	0	3	86	0	30
2019	3 to 10 years in the federal public service	79	14	4	0	0	4	96	0	28
2019	11 to 20 years in the federal public service	59	29	7	0	0	5	92	0	41
2019	More than 20 years in the federal public service	86	9	5	0	0	0	95	0	21
2017	Less than 3 years in the federal public service	58	13	13	9	3	3	74	13	26
2017	3 to 10 years in the federal public service	71	10	3	0	10	6	87	10	34
2017	11 to 20 years in the federal public service	85	9	0	2	2	2	96	4	43
2017	More than 20 years in the federal public service	76	5	5	4	0	10	89	5	20

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	71	10	6	10	3	0	0	80	13	30
2019	3 to 10 years in the federal public service	96	0	4	0	0	0	0	96	0	28
2019	11 to 20 years in the federal public service	88	0	0	0	0	2	10	100	0	41
2019	More than 20 years in the federal public service	95	0	0	0	0	0	5	100	0	21
2017	Less than 3 years in the federal public service	61	29	6	3	0	0	0	90	3	25
2017	3 to 10 years in the federal public service	53	33	5	8	0	0	0	87	8	34
2017	11 to 20 years in the federal public service	49	36	11	2	0	0	2	87	2	43
2017	More than 20 years in the federal public service	44	37	5	4	0	0	10	90	5	20

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	46	31	10	9	3	0	77	13	30
2019	3 to 10 years in the federal public service	39	32	18	4	7	0	71	11	28
2019	11 to 20 years in the federal public service	46	34	7	2	0	10	89	3	41
2019	More than 20 years in the federal public service	57	29	5	0	5	5	90	5	21

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	10	40	40	7	3	0	50	10	30
2019	3 to 10 years in the federal public service	11	32	28	22	7	0	43	29	28
2019	11 to 20 years in the federal public service	24	31	28	10	7	0	55	17	42
2019	More than 20 years in the federal public service	43	34	19	4	0	0	76	4	21
2017	Less than 3 years in the federal public service	14	46	32	9	0	0	60	9	26
2017	3 to 10 years in the federal public service	16	26	38	20	0	0	43	20	34
2017	11 to 20 years in the federal public service	7	31	46	9	6	2	38	15	43
2017	More than 20 years in the federal public service	21	41	10	24	4	0	62	28	21

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	13	3	47	26	10	0	36	17	30
2019	3 to 10 years in the federal public service	8	33	22	26	11	0	37	41	27
2019	11 to 20 years in the federal public service	5	22	24	30	19	0	49	27	41
2019	More than 20 years in the federal public service	5	9	34	24	28	0	52	14	21
2017	Less than 3 years in the federal public service	0	17	16	29	38	0	68	17	25
2017	3 to 10 years in the federal public service	5	10	45	26	13	0	39	16	34
2017	11 to 20 years in the federal public service	8	15	30	18	26	2	45	24	43
2017	More than 20 years in the federal public service	4	24	34	25	13	0	38	28	21

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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	57	30	10	0	0	3	0	59	41	30
2019	3 to 10 years in the federal public service	34	37	3	22	4	0	0	34	66	27
2019	11 to 20 years in the federal public service	34	45	12	5	2	0	2	34	66	42
2019	More than 20 years in the federal public service	49	37	14	0	0	0	0	49	51	21
2017	Less than 3 years in the federal public service	33	23	15	13	10	3	3	35	65	26
2017	3 to 10 years in the federal public service	30	31	25	3	11	0	0	30	70	34
2017	11 to 20 years in the federal public service	48	19	13	4	5	4	5	53	47	43
2017	More than 20 years in the federal public service	59	9	17	5	5	5	0	62	38	21

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	66	34	12
2019	3 to 10 years in the federal public service	57	43	18
2019	11 to 20 years in the federal public service	42	58	26
2019	More than 20 years in the federal public service	30	70	10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	66	34	12
2019	3 to 10 years in the federal public service	67	33	18
2019	11 to 20 years in the federal public service	63	37	25
2019	More than 20 years in the federal public service	82	18	11

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	66	14	3	3	3	0	10	89	8	30
2019	3 to 10 years in the federal public service	32	18	25	7	11	4	3	54	20	28
2019	11 to 20 years in the federal public service	42	20	15	5	13	0	5	65	19	40
2019	More than 20 years in the federal public service	48	9	4	19	15	0	4	60	36	21

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	41	9	0	16	0	17	17	76	24	12
2019	3 to 10 years in the federal public service	47	18	23	11	0	0	0	65	11	17
2019	11 to 20 years in the federal public service	64	8	8	12	0	0	8	78	13	25
2019	More than 20 years in the federal public service	44	18	10	10	0	0	18	76	12	11
2017	Less than 3 years in the federal public service	36	37	5	0	17	0	5	77	18	16
2017	3 to 10 years in the federal public service	4	51	24	4	10	0	8	60	15	23
2017	11 to 20 years in the federal public service	42	40	0	13	0	0	6	87	13	18

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	9	9	0	16	16	17	34	35	65	12
2019	3 to 10 years in the federal public service	17	6	16	17	33	0	11	25	56	18
2019	11 to 20 years in the federal public service	15	4	8	16	12	4	41	35	51	25
2019	More than 20 years in the federal public service	0	28	27	0	18	0	27	38	25	11
2017	Less than 3 years in the federal public service	0	31	15	22	22	5	5	35	49	16
2017	3 to 10 years in the federal public service	0	12	12	28	29	4	15	14	70	23
2017	11 to 20 years in the federal public service	0	16	10	15	13	15	31	30	52	18

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results by Theme for Office of the Commissioner of Official Languages by Question 96. In total, how many years have you been working in the federal public service?

Table of Contents

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 31. I am satisfied with the quality of supervision I receive.

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Job fit and development

Question 4. I get the training I need to do my job.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Question 40. I feel that change is managed well in my department or agency.

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.