2019 Public Service Employee Survey Results by Theme for Shared Services Canada by Question 99. What are the language requirements of your position?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 36 37 14 8 6 0 0 72 14 2119
2019 Unilingual English 31 36 14 11 7 0 0 68 18 1129
2019 Unilingual French 27 47 14 12 0 0 0 74 12 41
2019 Either English or French 38 33 13 9 7 0 0 70 16 431
2017 Bilingual 27 43 14 8 7 0 0 71 15 1914
2017 Unilingual English 24 41 12 12 11 0 0 65 23 1025
2017 Unilingual French 23 43 22 12 0 0 0 67 12 34
2017 Either English or French 31 36 15 11 8 0 0 67 18 341
2014 Bilingual 21 43 16 12 9 0 0 64 20 2268
2014 Unilingual English 20 40 15 13 12 0 0 60 25 1405
2014 Unilingual French 22 48 14 8 8 0 0 71 16 52
2014 Either English or French 20 39 19 12 9 0 0 59 22 426

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 34 37 15 7 6 0 0 71 14 2119
2019 Unilingual English 31 35 16 9 9 0 0 66 18 1126
2019 Unilingual French 15 48 29 5 2 0 0 64 7 41
2019 Either English or French 37 33 14 7 8 0 0 71 15 429
2017 Bilingual 24 39 17 11 8 0 0 63 19 1916
2017 Unilingual English 24 33 16 13 14 1 0 57 27 1027
2017 Unilingual French 15 32 31 20 3 0 0 47 23 34
2017 Either English or French 27 35 19 11 7 1 0 63 18 341

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 49 32 12 4 2 0 0 81 6 2100
2019 Unilingual English 46 32 13 5 4 0 0 78 9 1119
2019 Unilingual French 47 46 7 0 0 0 0 93 0 41
2019 Either English or French 52 29 12 4 2 0 0 81 7 429
2017 Bilingual 42 39 12 4 3 0 0 81 7 1908
2017 Unilingual English 44 33 12 7 4 0 0 77 11 1023
2017 Unilingual French 43 51 3 3 0 0 0 94 3 34
2017 Either English or French 47 31 13 5 4 0 1 78 9 341
2014 Bilingual 49 33 10 4 3 0 0 83 7 2266
2014 Unilingual English 52 28 11 5 3 0 0 81 8 1406
2014 Unilingual French 42 48 6 4 0 0 0 90 4 52
2014 Either English or French 55 29 10 3 3 0 0 84 6 426

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 38 39 11 7 4 0 0 78 11 2120
2019 Unilingual English 38 36 12 9 5 0 0 74 14 1129
2019 Unilingual French 32 53 7 5 2 0 0 86 7 41
2019 Either English or French 45 34 12 5 5 0 0 79 9 432
2017 Bilingual 32 40 14 8 5 0 0 72 13 1912
2017 Unilingual English 31 37 11 12 8 0 0 69 20 1023
2017 Unilingual French 34 46 17 3 0 0 0 80 3 34
2017 Either English or French 37 36 17 6 5 0 0 73 11 340
2014 Bilingual 28 41 16 9 5 0 0 70 15 2266
2014 Unilingual English 29 40 13 11 7 0 0 69 18 1405
2014 Unilingual French 31 51 10 2 6 0 0 82 8 51
2014 Either English or French 30 39 15 10 5 0 0 69 15 426

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 33 30 18 11 7 1 0 64 18 2118
2019 Unilingual English 31 29 17 12 10 1 0 61 22 1125
2019 Unilingual French 27 39 24 5 3 2 0 68 8 42
2019 Either English or French 43 26 14 9 7 1 0 69 16 431
2017 Bilingual 18 28 23 15 15 1 0 46 30 1909
2017 Unilingual English 20 23 19 16 22 1 0 43 38 1027
2017 Unilingual French 18 28 37 9 6 3 0 47 15 34
2017 Either English or French 24 26 18 16 15 1 1 51 31 338
2014 Bilingual 13 27 24 18 17 1 0 41 36 2267
2014 Unilingual English 14 26 20 18 21 1 0 40 40 1405
2014 Unilingual French 13 31 34 10 10 2 0 45 20 52
2014 Either English or French 17 27 23 17 15 1 0 45 32 426

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 32 33 17 12 6 1 0 65 18 2109
2019 Unilingual English 30 31 17 12 10 1 0 61 22 1122
2019 Unilingual French 23 42 28 5 3 0 0 65 8 40
2019 Either English or French 41 29 12 10 7 0 0 70 17 425
2017 Bilingual 17 30 22 16 14 1 0 48 30 1908
2017 Unilingual English 20 23 18 17 22 0 0 43 39 1025
2017 Unilingual French 12 37 31 12 6 3 0 50 18 34
2017 Either English or French 22 29 17 19 12 1 0 52 31 337
2014 Bilingual 14 29 21 19 16 0 0 43 35 2268
2014 Unilingual English 13 26 20 19 21 0 0 40 40 1403
2014 Unilingual French 13 25 40 8 14 0 0 38 22 52
2014 Either English or French 16 31 20 15 17 1 0 47 32 425

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 30 25 20 13 9 3 0 56 23 2118
2019 Unilingual English 29 23 21 12 11 3 1 54 24 1126
2019 Unilingual French 30 20 24 12 5 10 0 55 18 42
2019 Either English or French 36 26 15 10 10 3 0 64 21 431
2017 Bilingual 17 23 23 15 16 4 1 43 33 1915
2017 Unilingual English 20 20 19 16 20 4 0 42 38 1026
2017 Unilingual French 20 26 17 9 20 8 0 50 31 34
2017 Either English or French 23 22 20 15 16 4 0 47 32 339
2014 Bilingual 16 20 22 18 19 4 1 38 38 2266
2014 Unilingual English 17 20 20 17 21 4 1 39 40 1403
2014 Unilingual French 20 27 23 10 14 2 4 51 25 52
2014 Either English or French 18 20 22 16 17 6 0 41 35 426
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 58 24 11 3 2 1 2 84 5 2117
2019 Unilingual English 49 27 14 3 3 1 2 79 6 1126
2019 Unilingual French 21 36 28 0 2 0 13 65 3 42
2019 Either English or French 48 24 14 5 3 1 4 77 9 432

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 53 26 11 4 4 1 0 80 8 2122
2019 Unilingual English 53 24 12 5 3 1 1 79 8 1126
2019 Unilingual French 36 38 19 5 2 0 0 74 7 42
2019 Either English or French 58 22 10 3 4 2 1 83 7 430
2017 Bilingual 45 32 11 6 4 2 1 79 10 1915
2017 Unilingual English 45 29 12 7 4 2 0 76 11 1026
2017 Unilingual French 31 37 14 3 6 6 4 75 10 34
2017 Either English or French 53 26 9 4 4 3 1 82 8 341
2014 Bilingual 40 32 14 7 5 2 1 74 12 2268
2014 Unilingual English 43 29 13 6 5 3 1 75 12 1405
2014 Unilingual French 21 49 17 4 6 4 0 72 10 52
2014 Either English or French 46 27 13 6 5 4 0 76 11 426

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 50 29 9 6 4 1 0 80 11 2116
2019 Unilingual English 49 28 11 6 4 1 0 78 11 1120
2019 Unilingual French 39 44 10 5 2 0 0 83 7 41
2019 Either English or French 51 27 8 6 5 1 2 80 11 429
2017 Bilingual 43 33 11 6 5 1 1 77 11 1917
2017 Unilingual English 41 32 10 10 6 1 0 74 16 1027
2017 Unilingual French 31 35 20 3 3 3 7 72 6 34
2017 Either English or French 47 29 12 5 6 0 1 76 11 341
2014 Bilingual 38 35 12 8 6 1 0 74 14 2267
2014 Unilingual English 38 34 10 10 6 1 0 73 17 1404
2014 Unilingual French 19 56 15 2 8 0 0 75 10 52
2014 Either English or French 41 31 11 9 7 1 0 72 16 426

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 58 25 9 5 4 0 0 83 8 2119
2019 Unilingual English 58 23 9 6 4 0 0 82 10 1130
2019 Unilingual French 46 38 12 2 2 0 0 84 5 42
2019 Either English or French 58 26 8 5 3 0 0 84 8 433
2017 Bilingual 51 28 11 6 4 1 0 80 10 1912
2017 Unilingual English 52 24 12 6 5 0 0 77 12 1025
2017 Unilingual French 32 34 19 9 0 3 4 70 9 34
2017 Either English or French 57 24 8 5 4 1 0 83 9 341
2014 Bilingual 46 31 11 6 5 0 0 77 12 2266
2014 Unilingual English 49 25 11 7 6 1 0 75 13 1404
2014 Unilingual French 27 48 15 2 6 2 0 77 8 52
2014 Either English or French 48 27 9 9 6 0 0 76 15 426

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 30 34 17 8 5 7 0 68 13 2110
2019 Unilingual English 30 27 21 7 5 11 0 64 13 1124
2019 Unilingual French 15 24 37 10 2 12 0 44 14 42
2019 Either English or French 39 25 16 6 4 10 0 72 11 429
2017 Bilingual 21 31 20 10 7 11 0 59 19 1917
2017 Unilingual English 21 23 21 10 9 17 0 52 23 1026
2017 Unilingual French 23 25 32 0 0 19 0 60 0 34
2017 Either English or French 25 24 22 8 4 16 1 59 14 341
2014 Bilingual 19 34 20 9 7 10 0 59 18 2267
2014 Unilingual English 18 25 24 8 8 17 0 52 20 1405
2014 Unilingual French 7 34 36 10 4 10 0 45 15 52
2014 Either English or French 22 26 20 9 8 14 0 56 20 426

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 26 33 20 12 7 2 0 60 19 2104
2019 Unilingual English 25 27 20 15 10 4 0 54 25 1124
2019 Unilingual French 13 28 44 10 2 2 0 42 13 42
2019 Either English or French 35 24 17 10 7 7 0 63 19 432
2017 Bilingual 17 28 23 18 12 2 0 46 31 1916
2017 Unilingual English 16 21 19 17 22 4 0 39 41 1027
2017 Unilingual French 23 23 36 12 3 3 0 48 15 34
2017 Either English or French 22 27 18 17 11 4 1 52 30 341
2014 Bilingual 14 28 23 17 14 3 0 43 32 2267
2014 Unilingual English 12 20 20 22 21 5 0 34 45 1405
2014 Unilingual French 5 21 40 19 6 8 0 29 27 52
2014 Either English or French 15 24 19 20 17 5 0 41 38 426

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 19 30 23 15 8 5 0 51 25 2100
2019 Unilingual English 17 26 23 16 11 6 0 46 29 1124
2019 Unilingual French 7 24 49 12 7 0 0 32 19 42
2019 Either English or French 28 25 19 11 7 9 0 59 20 431
2017 Bilingual 12 24 26 19 15 5 0 37 35 1911
2017 Unilingual English 12 17 19 19 25 8 0 32 47 1024
2017 Unilingual French 12 26 37 9 6 10 0 42 16 34
2017 Either English or French 13 28 16 18 14 10 1 46 36 340
2014 Bilingual 8 22 24 23 17 5 0 32 42 2267
2014 Unilingual English 8 17 20 22 24 8 0 27 50 1401
2014 Unilingual French 5 10 38 25 12 10 0 17 41 52
2014 Either English or French 10 21 22 19 20 8 0 34 43 426

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 19 31 20 17 10 2 0 51 28 2108
2019 Unilingual English 18 29 20 17 12 3 0 49 31 1122
2019 Unilingual French 10 25 43 14 7 0 0 36 21 42
2019 Either English or French 29 25 17 15 10 5 0 56 26 431
2017 Bilingual 13 27 21 21 14 4 0 42 36 1914
2017 Unilingual English 12 22 17 19 25 5 0 36 46 1026
2017 Unilingual French 15 42 23 11 3 6 0 61 15 34
2017 Either English or French 17 30 13 20 15 4 1 49 37 341
2014 Bilingual 9 25 22 24 17 3 0 35 42 2264
2014 Unilingual English 9 23 15 21 28 4 0 33 51 1405
2014 Unilingual French 5 20 40 13 14 8 0 27 29 52
2014 Either English or French 12 21 20 21 21 4 0 35 44 426
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 34 37 16 9 5 0 0 71 13 2119
2019 Unilingual English 27 37 17 11 8 0 0 64 19 1126
2019 Unilingual French 15 44 31 10 0 0 0 59 10 41
2019 Either English or French 35 36 13 8 7 0 0 71 15 431
2017 Bilingual 24 36 19 12 8 0 1 61 20 1916
2017 Unilingual English 23 32 17 13 14 0 0 55 27 1025
2017 Unilingual French 9 50 24 8 6 0 3 60 15 34
2017 Either English or French 29 30 21 12 9 0 0 59 21 341
2014 Bilingual 20 36 20 13 11 0 0 56 24 2268
2014 Unilingual English 16 34 19 17 13 0 0 50 30 1404
2014 Unilingual French 9 37 31 10 14 0 0 45 24 52
2014 Either English or French 20 32 18 16 13 0 0 53 29 424

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 27 39 16 12 6 0 0 66 18 2116
2019 Unilingual English 26 37 17 14 6 0 0 63 20 1119
2019 Unilingual French 28 38 27 5 2 0 0 66 7 41
2019 Either English or French 29 37 17 12 6 0 0 65 18 429
2017 Bilingual 20 39 18 14 9 0 0 59 23 1914
2017 Unilingual English 23 33 16 16 12 0 0 56 28 1025
2017 Unilingual French 17 46 25 9 3 0 0 63 12 34
2017 Either English or French 19 41 18 14 8 0 0 60 22 341

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 47 30 11 6 5 0 0 78 11 2117
2019 Unilingual English 44 28 14 8 4 1 1 74 13 1128
2019 Unilingual French 29 36 19 9 2 2 2 68 12 42
2019 Either English or French 47 31 9 7 5 0 1 79 12 432
2017 Bilingual 38 35 13 8 5 1 1 74 13 1915
2017 Unilingual English 39 31 12 9 8 1 1 71 17 1025
2017 Unilingual French 9 35 33 6 9 6 4 48 16 34
2017 Either English or French 43 29 12 10 4 1 1 73 14 340
2014 Bilingual 35 34 15 9 6 0 1 70 15 2268
2014 Unilingual English 36 34 14 8 7 1 0 71 16 1405
2014 Unilingual French 18 43 25 2 6 4 2 65 9 52
2014 Either English or French 34 34 14 9 6 2 1 70 15 426

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 30 39 15 10 5 0 1 70 15 2112
2019 Unilingual English 27 34 16 15 8 0 1 61 23 1121
2019 Unilingual French 22 31 22 17 8 0 0 53 25 41
2019 Either English or French 30 34 16 12 7 0 0 64 20 430
2017 Bilingual 22 37 16 14 10 0 1 59 25 1915
2017 Unilingual English 17 31 16 17 19 0 0 48 35 1027
2017 Unilingual French 17 28 29 20 6 0 0 45 25 34
2017 Either English or French 21 33 16 14 15 0 1 54 30 341
2014 Bilingual 16 30 17 19 18 0 1 46 37 2268
2014 Unilingual English 11 24 15 23 26 0 1 35 50 1405
2014 Unilingual French 14 21 22 21 18 0 4 37 41 52
2014 Either English or French 14 25 13 22 25 0 0 39 47 426

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 26 36 20 10 7 2 0 63 17 2114
2019 Unilingual English 25 28 19 14 12 2 0 54 27 1126
2019 Unilingual French 17 33 43 2 5 0 0 50 7 42
2019 Either English or French 34 28 15 10 8 3 1 64 20 430
2017 Bilingual 18 31 22 15 10 3 1 51 26 1914
2017 Unilingual English 17 25 17 16 21 3 0 44 39 1027
2017 Unilingual French 15 28 32 12 6 6 0 47 19 33
2017 Either English or French 25 27 17 13 15 3 1 54 29 340
2014 Bilingual 12 25 20 21 18 3 1 39 40 2264
2014 Unilingual English 10 21 17 20 27 4 1 33 49 1405
2014 Unilingual French 7 15 24 33 12 6 2 25 49 51
2014 Either English or French 13 22 20 19 20 5 1 37 42 426

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 28 31 15 11 12 2 1 61 23 2118
2019 Unilingual English 21 24 15 15 22 2 2 46 38 1125
2019 Unilingual French 12 22 25 17 16 5 2 37 36 42
2019 Either English or French 27 27 16 13 13 2 2 57 27 433
2017 Bilingual 20 30 16 13 15 3 2 53 30 1913
2017 Unilingual English 17 18 12 18 31 3 1 36 52 1026
2017 Unilingual French 12 37 17 6 17 6 6 55 26 34
2017 Either English or French 21 23 13 15 23 3 1 47 40 340
2014 Bilingual 12 24 17 18 24 3 2 38 44 2267
2014 Unilingual English 9 16 14 20 36 3 2 26 59 1405
2014 Unilingual French 6 17 16 26 18 5 12 27 53 52
2014 Either English or French 11 15 17 18 35 2 2 27 55 426

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 55 23 12 4 2 1 4 81 7 2121
2019 Unilingual English 59 23 9 2 3 1 4 85 5 1121
2019 Unilingual French 66 20 6 2 0 0 5 91 2 41
2019 Either English or French 56 24 7 4 2 1 5 86 7 432

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 67 9 6 2 3 1 13 88 5 2119
2019 Unilingual English 45 15 11 8 11 4 8 67 21 1123
2019 Unilingual French 48 12 11 14 9 3 2 64 25 42
2019 Either English or French 45 13 11 8 10 3 10 66 21 431

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 52 23 13 5 2 1 4 78 8 2116
2019 Unilingual English 43 24 15 8 6 2 2 70 14 1119
2019 Unilingual French 36 12 32 7 8 2 2 51 16 42
2019 Either English or French 41 23 16 6 5 3 5 70 13 431

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 47 21 14 6 4 3 5 73 11 2117
2019 Unilingual English 40 23 15 8 7 4 3 68 16 1114
2019 Unilingual French 34 20 28 5 7 2 5 57 13 42
2019 Either English or French 38 21 16 7 7 4 6 66 16 430

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 59 14 9 6 4 2 7 80 11 2114
2019 Unilingual English 41 15 14 10 13 4 4 61 25 1117
2019 Unilingual French 39 7 15 12 19 2 6 50 34 42
2019 Either English or French 49 15 12 8 6 4 7 71 16 432

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 69 14 6 3 2 2 5 88 5 2111
2019 Unilingual English 63 18 7 3 2 3 3 87 6 1117
2019 Unilingual French 47 20 19 5 2 2 5 72 8 41
2019 Either English or French 63 16 9 2 2 3 5 86 4 428

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 76 8 4 2 2 3 5 91 4 2107
2019 Unilingual English 74 7 4 2 4 6 2 89 7 1115
2019 Unilingual French 66 8 14 2 2 2 5 80 5 41
2019 Either English or French 72 7 4 2 3 5 7 89 6 433

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 78 7 3 1 1 2 9 95 2 2113
2019 Unilingual English 77 6 4 1 2 3 7 93 3 1122
2019 Unilingual French 69 12 6 2 0 5 5 90 3 42
2019 Either English or French 75 5 4 2 1 3 8 91 4 432

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 35 38 13 9 5 0 0 72 14 2111
2019 Unilingual English 32 37 13 11 7 0 0 69 18 1123
2019 Unilingual French 26 32 32 7 2 0 0 58 10 40
2019 Either English or French 36 36 14 7 7 0 0 72 14 430
2017 Bilingual 29 40 13 10 7 0 0 70 17 1910
2017 Unilingual English 27 40 12 12 9 0 0 67 21 1023
2017 Unilingual French 23 36 32 9 0 0 0 59 9 34
2017 Either English or French 26 40 16 12 7 0 0 66 18 339
2014 Bilingual 20 41 15 13 9 0 0 61 23 2267
2014 Unilingual English 18 36 15 15 15 0 0 54 31 1404
2014 Unilingual French 9 31 32 16 12 0 0 40 28 51
2014 Either English or French 17 40 15 14 13 1 1 58 27 426

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 39 34 14 8 5 0 0 73 13 2117
2019 Unilingual English 34 33 15 9 7 0 0 68 17 1127
2019 Unilingual French 27 36 22 12 2 0 0 63 15 41
2019 Either English or French 39 32 15 7 6 0 1 72 13 430
2017 Bilingual 32 36 17 8 6 0 0 69 14 1910
2017 Unilingual English 31 32 18 10 9 0 0 63 19 1023
2017 Unilingual French 21 37 24 16 0 3 0 60 16 34
2017 Either English or French 33 36 15 9 6 0 0 70 15 340
2014 Bilingual 26 37 17 11 9 0 0 63 20 2267
2014 Unilingual English 23 35 17 13 12 0 0 58 25 1403
2014 Unilingual French 13 33 30 14 10 0 0 46 24 51
2014 Either English or French 22 36 19 11 11 0 0 59 22 425

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 33 39 14 9 4 0 0 73 13 2084
2019 Unilingual English 30 38 15 10 5 0 0 69 16 1113
2019 Unilingual French 21 34 30 15 0 0 0 55 15 40
2019 Either English or French 38 36 14 6 4 1 0 75 11 426
2017 Bilingual 28 36 17 11 7 0 0 64 18 1912
2017 Unilingual English 27 33 16 13 10 1 0 61 23 1024
2017 Unilingual French 26 26 36 6 6 0 0 52 12 34
2017 Either English or French 30 40 12 10 8 0 0 70 18 341
2014 Bilingual 24 35 18 13 10 0 0 59 23 2262
2014 Unilingual English 22 36 16 14 12 0 0 58 26 1404
2014 Unilingual French 13 39 30 7 10 0 0 53 18 51
2014 Either English or French 24 38 18 10 10 0 0 62 20 426

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 23 39 21 9 4 4 1 65 13 2117
2019 Unilingual English 21 39 21 10 6 3 0 62 16 1127
2019 Unilingual French 10 36 38 5 5 7 0 49 10 42
2019 Either English or French 29 37 17 9 3 4 1 69 13 431
2017 Bilingual 18 34 25 11 6 5 0 55 18 1916
2017 Unilingual English 18 31 24 13 9 5 0 52 23 1025
2017 Unilingual French 6 41 27 9 6 9 3 53 17 34
2017 Either English or French 22 32 23 8 7 7 1 58 17 340

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 51 30 9 5 4 0 0 82 10 2117
2019 Unilingual English 50 31 8 7 4 0 0 82 10 1127
2019 Unilingual French 30 44 21 5 0 0 0 74 5 41
2019 Either English or French 54 25 9 6 5 1 0 80 12 430
2017 Bilingual 41 35 11 8 5 0 0 77 12 1913
2017 Unilingual English 45 30 11 8 5 1 0 75 14 1024
2017 Unilingual French 37 33 17 9 0 0 5 73 9 34
2017 Either English or French 47 31 11 7 3 1 0 79 11 340
2014 Bilingual 34 35 14 10 6 0 1 70 16 2266
2014 Unilingual English 37 34 14 8 6 1 1 72 14 1403
2014 Unilingual French 28 33 24 6 8 2 0 62 14 52
2014 Either English or French 38 33 13 7 8 1 1 72 14 426

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 33 34 17 9 6 0 1 67 15 2117
2019 Unilingual English 38 36 15 6 4 0 1 75 10 1117
2019 Unilingual French 49 41 5 5 0 0 0 90 5 40
2019 Either English or French 49 33 10 4 3 0 1 83 7 428
2017 Bilingual 31 36 16 9 7 0 1 68 15 1913
2017 Unilingual English 37 37 14 6 4 1 1 75 10 1026
2017 Unilingual French 57 37 6 0 0 0 0 94 0 34
2017 Either English or French 39 38 14 4 3 0 2 79 7 341
2014 Bilingual 31 33 19 9 7 0 1 65 16 2267
2014 Unilingual English 33 39 17 6 4 0 1 72 11 1405
2014 Unilingual French 55 37 4 0 2 0 2 94 2 52
2014 Either English or French 38 37 17 4 4 0 1 75 8 425

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 70 18 5 3 3 1 1 89 6 2121
2019 Unilingual English 69 18 5 3 3 2 1 89 6 1126
2019 Unilingual French 45 29 12 2 5 2 5 79 8 41
2019 Either English or French 66 19 5 3 4 1 3 88 7 428
2017 Bilingual 55 26 7 4 4 2 2 85 8 1910
2017 Unilingual English 60 21 7 3 4 3 2 85 8 1025
2017 Unilingual French 35 17 14 0 0 14 20 79 0 34
2017 Either English or French 61 20 6 3 4 4 2 86 8 340
2014 Bilingual 47 27 10 5 5 4 3 80 10 2268
2014 Unilingual English 54 23 7 4 6 4 2 82 11 1404
2014 Unilingual French 22 33 21 2 2 6 14 69 5 52
2014 Either English or French 52 26 6 4 4 4 4 84 9 426

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Bilingual 32 32 36 2124
2019 Unilingual English 24 33 42 1128
2019 Unilingual French 33 43 24 42
2019 Either English or French 26 36 39 432
2017 Bilingual 33 30 36 1914
2017 Unilingual English 24 33 43 1027
2017 Unilingual French 9 58 33 34
2017 Either English or French 22 36 42 340
2014 Bilingual 35 27 38 2266
2014 Unilingual English 27 32 41 1404
2014 Unilingual French 14 47 39 52
2014 Either English or French 24 30 46 426

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Bilingual 13 35 41 3 3 6 693
2019 Unilingual English 23 29 33 5 7 3 273
2019 Unilingual French 36 42 22 0 0 0 14
2019 Either English or French 11 28 26 6 27 3 109
2017 Bilingual 14 29 45 4 2 6 639
2017 Unilingual English 25 23 37 7 4 3 248
2017 Either English or French 17 15 37 7 20 4 73
2014 Bilingual 12 25 50 6 9999 8 800
2014 Unilingual English 22 19 41 10 9999 9 379
2014 Either English or French 14 26 36 17 9999 6 101
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 41 37 12 7 3 0 0 78 11 2112
2019 Unilingual English 36 39 13 7 4 0 0 75 12 1120
2019 Unilingual French 32 39 19 10 0 0 0 71 10 41
2019 Either English or French 38 39 10 7 5 0 1 78 12 432
2017 Bilingual 33 39 15 9 4 1 0 72 13 1916
2017 Unilingual English 31 36 13 10 9 1 0 68 19 1026
2017 Unilingual French 26 38 24 12 0 0 0 64 12 34
2017 Either English or French 35 38 11 8 7 1 0 73 15 341
2014 Bilingual 29 41 14 9 6 1 0 71 15 2264
2014 Unilingual English 28 37 13 11 9 1 0 66 21 1405
2014 Unilingual French 17 43 22 16 2 0 0 60 18 51
2014 Either English or French 29 38 16 8 7 2 0 69 15 426

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 30 43 17 7 3 1 0 73 10 2123
2019 Unilingual English 26 39 18 12 5 1 0 66 17 1126
2019 Unilingual French 12 30 55 2 0 0 0 43 2 42
2019 Either English or French 28 41 17 9 4 2 0 70 13 432
2017 Bilingual 18 39 23 11 7 2 0 58 19 1915
2017 Unilingual English 16 30 21 18 14 1 0 47 32 1026
2017 Unilingual French 9 57 19 11 3 0 0 66 14 33
2017 Either English or French 20 38 19 11 10 1 1 60 21 341
2014 Bilingual 20 40 19 12 8 1 0 61 20 2268
2014 Unilingual English 17 33 20 15 13 1 0 50 29 1405
2014 Unilingual French 15 46 23 8 6 2 0 63 14 52
2014 Either English or French 18 33 25 11 10 3 0 53 22 425

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 16 31 34 13 5 1 1 18 47 2121
2019 Unilingual English 12 25 37 17 6 1 1 24 38 1127
2019 Unilingual French 28 15 38 19 0 0 0 19 43 42
2019 Either English or French 10 23 34 19 11 1 2 31 34 432
2017 Bilingual 16 32 34 11 4 1 2 16 49 1906
2017 Unilingual English 15 27 33 17 5 1 2 22 44 1022
2017 Unilingual French 12 31 34 18 5 0 0 23 43 34
2017 Either English or French 14 24 37 15 7 1 2 23 39 339
2014 Bilingual 21 36 28 9 3 1 1 13 58 2261
2014 Unilingual English 17 32 33 11 4 1 2 15 51 1401
2014 Unilingual French 12 25 35 15 6 4 2 23 40 51
2014 Either English or French 17 27 31 15 5 0 3 21 46 425

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 16 27 29 16 9 2 1 25 45 2118
2019 Unilingual English 13 22 30 21 11 1 1 32 36 1119
2019 Unilingual French 9 29 40 10 7 5 0 18 40 42
2019 Either English or French 10 17 27 20 20 2 3 42 29 429
2017 Bilingual 25 31 27 8 4 2 2 14 58 1908
2017 Unilingual English 24 24 27 13 8 2 2 22 50 1020
2017 Unilingual French 14 38 28 9 11 0 0 20 53 33
2017 Either English or French 21 22 28 12 10 3 4 23 46 339
2014 Bilingual 32 31 22 7 4 2 1 11 65 2262
2014 Unilingual English 30 30 23 8 5 2 1 14 62 1402
2014 Unilingual French 29 30 22 7 6 5 0 14 63 52
2014 Either English or French 25 27 24 13 7 2 2 20 55 425

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 27 31 25 10 5 1 1 15 59 2115
2019 Unilingual English 25 29 26 12 6 2 1 18 56 1126
2019 Unilingual French 36 38 15 4 5 2 0 9 76 42
2019 Either English or French 18 27 28 12 10 3 2 24 47 431
2017 Bilingual 31 30 23 9 3 2 2 13 64 1911
2017 Unilingual English 29 29 24 10 5 2 3 15 60 1022
2017 Unilingual French 34 31 15 9 0 6 5 10 73 34
2017 Either English or French 23 28 27 12 5 3 3 18 53 339
2014 Bilingual 36 30 22 6 2 1 2 9 68 2261
2014 Unilingual English 34 27 23 9 3 2 2 13 64 1400
2014 Unilingual French 40 25 22 7 2 2 2 9 68 52
2014 Either English or French 30 25 26 9 4 2 3 14 58 425

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 15 24 32 20 8 1 1 29 39 2108
2019 Unilingual English 9 15 33 28 13 1 1 41 25 1125
2019 Unilingual French 9 12 44 21 5 7 2 28 23 42
2019 Either English or French 6 12 28 29 22 1 2 53 18 431
2017 Bilingual 19 24 32 16 5 2 2 22 45 1904
2017 Unilingual English 11 16 34 22 11 1 3 35 29 1018
2017 Unilingual French 9 12 34 27 12 0 7 41 22 34
2017 Either English or French 8 14 30 30 13 2 4 46 23 336
2014 Bilingual 21 24 32 15 6 1 2 21 46 2255
2014 Unilingual English 14 16 33 24 9 2 2 34 31 1396
2014 Unilingual French 12 16 26 21 13 4 8 39 31 52
2014 Either English or French 10 16 28 30 11 1 4 43 27 424

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 19 24 28 17 8 1 2 26 45 2119
2019 Unilingual English 16 21 27 22 10 1 2 33 39 1126
2019 Unilingual French 10 22 24 28 5 2 8 37 36 41
2019 Either English or French 10 15 29 19 22 2 3 43 26 432
2017 Bilingual 23 28 26 13 5 2 3 19 54 1902
2017 Unilingual English 21 25 27 13 9 1 4 23 48 1019
2017 Unilingual French 20 23 28 18 6 0 5 25 45 34
2017 Either English or French 15 26 25 15 13 2 4 29 44 337
2014 Bilingual 31 28 22 10 5 1 2 16 62 2260
2014 Unilingual English 28 26 26 11 5 1 3 17 57 1401
2014 Unilingual French 24 33 15 13 2 4 10 17 66 52
2014 Either English or French 23 22 26 18 8 1 3 26 46 423

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 16 22 27 20 10 2 2 32 39 2116
2019 Unilingual English 10 17 28 23 17 2 3 42 29 1118
2019 Unilingual French 14 15 19 27 17 5 3 47 32 41
2019 Either English or French 8 15 24 20 23 6 4 47 26 431
2017 Bilingual 19 25 26 17 7 3 4 25 47 1903
2017 Unilingual English 15 18 25 22 13 4 4 38 35 1018
2017 Unilingual French 9 26 17 24 13 3 9 42 39 34
2017 Either English or French 12 20 21 18 16 7 6 40 36 338
2014 Bilingual 18 21 26 20 9 3 4 31 41 2259
2014 Unilingual English 14 17 25 23 13 3 5 39 33 1397
2014 Unilingual French 16 13 21 20 17 4 9 43 33 52
2014 Either English or French 12 14 21 25 17 5 6 47 29 422

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 25 28 28 11 6 2 1 17 54 2117
2019 Unilingual English 24 27 27 11 8 2 1 19 52 1125
2019 Unilingual French 19 32 28 12 5 5 0 17 53 42
2019 Either English or French 18 24 28 14 12 3 2 27 44 432
2017 Bilingual 27 27 28 10 4 2 2 14 57 1905
2017 Unilingual English 28 25 27 10 6 2 3 16 56 1021
2017 Unilingual French 15 35 31 6 10 3 0 17 51 34
2017 Either English or French 24 22 30 11 7 2 4 19 49 339
2014 Bilingual 25 30 29 10 3 2 1 14 57 2264
2014 Unilingual English 28 24 28 11 4 3 2 16 55 1404
2014 Unilingual French 23 24 29 8 9 2 6 18 51 52
2014 Either English or French 21 24 29 15 6 2 2 22 48 425

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 6 13 35 28 16 1 2 44 20 2118
2019 Unilingual English 5 12 32 31 17 1 2 50 17 1129
2019 Unilingual French 4 13 35 24 17 5 2 44 19 42
2019 Either English or French 6 13 28 29 22 1 2 52 20 431

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 13 32 24 20 9 2 0 46 29 2110
2019 Unilingual English 15 27 24 23 10 2 0 42 34 1116
2019 Unilingual French 7 27 42 16 5 3 0 35 22 42
2019 Either English or French 21 29 21 16 8 4 1 52 25 431

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 54 27 8 6 4 1 0 82 10 2116
2019 Unilingual English 51 25 10 6 6 1 0 78 12 1124
2019 Unilingual French 37 44 10 7 2 0 0 81 9 42
2019 Either English or French 58 21 9 5 5 1 1 81 10 432
2017 Bilingual 46 32 10 6 4 1 1 79 11 1912
2017 Unilingual English 44 27 13 7 7 1 1 72 15 1025
2017 Unilingual French 36 46 9 0 6 3 0 85 6 34
2017 Either English or French 49 28 9 5 6 2 1 80 11 341
2014 Bilingual 46 32 10 7 5 1 0 78 12 2267
2014 Unilingual English 46 25 10 8 7 2 0 73 16 1405
2014 Unilingual French 24 56 14 4 2 0 0 80 6 52
2014 Either English or French 44 26 10 9 9 2 0 72 18 426

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 57 30 6 5 1 0 0 87 6 2111
2019 Unilingual English 58 28 7 5 3 0 0 86 7 1122
2019 Unilingual French 50 36 10 2 2 0 0 86 5 42
2019 Either English or French 60 26 6 5 2 0 1 87 7 431
2017 Bilingual 45 39 8 5 2 1 0 85 7 1906
2017 Unilingual English 47 33 10 6 3 1 0 81 8 1022
2017 Unilingual French 34 49 12 6 0 0 0 83 6 34
2017 Either English or French 50 35 8 4 3 1 1 86 7 341
2014 Bilingual 43 42 9 5 2 0 0 85 7 2268
2014 Unilingual English 43 38 8 6 3 1 0 82 9 1404
2014 Unilingual French 26 49 17 4 2 0 2 76 6 52
2014 Either English or French 44 37 9 6 3 0 0 82 9 426

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 50 33 10 3 2 1 0 85 5 2118
2019 Unilingual English 48 33 10 5 3 1 0 82 8 1126
2019 Unilingual French 35 37 21 2 2 0 2 74 5 42
2019 Either English or French 54 28 9 4 3 1 0 83 7 432

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 40 37 13 5 2 2 0 79 7 2110
2019 Unilingual English 39 34 16 4 3 4 0 76 7 1123
2019 Unilingual French 20 38 30 5 2 5 0 61 7 41
2019 Either English or French 45 34 11 4 3 3 0 81 7 427
2017 Bilingual 31 43 16 4 2 5 0 77 6 1912
2017 Unilingual English 34 33 20 4 3 6 0 72 7 1025
2017 Unilingual French 28 38 17 0 0 18 0 80 0 34
2017 Either English or French 38 34 14 5 2 6 0 78 7 339
2014 Bilingual 33 37 16 5 3 6 0 76 8 2266
2014 Unilingual English 33 33 16 5 4 8 0 72 10 1404
2014 Unilingual French 15 44 19 4 0 16 2 72 5 52
2014 Either English or French 36 31 16 3 4 9 0 74 7 426

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 42 35 13 3 2 4 1 81 5 2114
2019 Unilingual English 43 28 18 2 2 6 0 76 5 1124
2019 Unilingual French 20 33 40 2 2 2 0 54 5 41
2019 Either English or French 47 28 14 2 2 6 1 80 4 431
2017 Bilingual 30 35 20 5 3 7 1 70 8 1909
2017 Unilingual English 32 27 22 4 4 9 1 66 10 1026
2017 Unilingual French 15 26 31 0 6 20 3 52 7 34
2017 Either English or French 35 29 18 4 4 8 1 71 9 340
2014 Bilingual 33 34 17 4 3 8 1 74 7 2267
2014 Unilingual English 33 29 20 3 4 11 1 69 8 1404
2014 Unilingual French 4 44 25 5 6 14 2 57 14 52
2014 Either English or French 35 30 19 2 4 10 1 73 6 425

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 49 36 10 3 2 0 0 85 5 2116
2019 Unilingual English 45 32 13 5 4 1 0 78 9 1126
2019 Unilingual French 29 53 15 2 0 0 0 82 2 42
2019 Either English or French 54 31 8 4 2 0 1 86 6 430
2017 Bilingual 34 42 14 6 3 1 0 77 9 1914
2017 Unilingual English 34 34 17 9 5 1 0 69 14 1027
2017 Unilingual French 26 51 14 3 0 6 0 82 3 34
2017 Either English or French 41 39 11 6 2 0 0 80 9 338
2014 Bilingual 36 39 14 7 4 1 0 75 11 2264
2014 Unilingual English 34 35 16 8 6 1 0 70 14 1404
2014 Unilingual French 22 51 16 4 2 4 0 77 6 52
2014 Either English or French 39 31 17 6 5 1 0 71 11 426

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 37 29 15 6 4 5 4 72 11 2118
2019 Unilingual English 37 27 17 6 5 5 3 70 12 1126
2019 Unilingual French 22 43 21 5 2 2 5 70 7 42
2019 Either English or French 37 25 14 4 5 7 7 74 10 430
2017 Bilingual 28 31 16 7 7 5 5 67 15 1914
2017 Unilingual English 30 26 19 7 6 5 5 64 15 1027
2017 Unilingual French 20 18 26 6 9 6 16 48 19 34
2017 Either English or French 34 30 12 3 4 9 7 77 9 340
2014 Bilingual 32 32 15 8 5 4 4 70 14 2267
2014 Unilingual English 36 27 14 7 6 5 5 70 14 1404
2014 Unilingual French 15 36 27 0 4 4 14 62 5 52
2014 Either English or French 35 25 16 6 8 6 4 66 16 426

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 34 35 16 8 4 3 1 72 12 2119
2019 Unilingual English 30 35 17 8 5 4 2 69 13 1123
2019 Unilingual French 13 41 24 20 2 0 0 54 22 41
2019 Either English or French 34 31 14 7 7 4 2 69 15 431
2017 Bilingual 30 37 13 9 6 4 1 71 15 1912
2017 Unilingual English 30 33 16 9 7 5 1 66 17 1025
2017 Unilingual French 17 37 20 6 6 15 0 63 13 34
2017 Either English or French 29 33 15 10 6 7 1 66 17 341
2014 Bilingual 25 38 14 13 6 4 1 66 20 2265
2014 Unilingual English 27 32 16 10 7 6 2 64 19 1402
2014 Unilingual French 11 41 21 12 8 6 2 56 21 52
2014 Either English or French 27 32 14 12 4 7 2 66 18 425

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 33 36 21 6 3 2 0 70 9 2113
2019 Unilingual English 33 35 21 5 3 2 0 70 8 1125
2019 Unilingual French 15 40 31 9 3 0 2 56 12 42
2019 Either English or French 36 33 19 6 3 4 0 72 9 429

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 20 24 22 11 11 10 2 50 25 2115
2019 Unilingual English 22 25 22 10 10 11 1 53 22 1123
2019 Unilingual French 17 36 31 5 0 12 0 59 6 42
2019 Either English or French 27 24 19 7 8 11 3 60 18 427
2017 Bilingual 16 22 21 12 14 11 3 44 31 1912
2017 Unilingual English 18 21 20 12 13 13 2 46 30 1026
2017 Unilingual French 11 47 11 3 9 19 0 72 14 34
2017 Either English or French 19 20 19 11 12 17 2 48 28 339
2014 Bilingual 11 20 22 16 15 12 3 38 37 2266
2014 Unilingual English 13 24 19 13 16 13 2 44 34 1404
2014 Unilingual French 7 31 33 8 6 10 6 45 16 52
2014 Either English or French 15 23 19 13 13 14 3 45 31 426

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 38 43 6 10 3 0 0 81 13 2123
2019 Unilingual English 32 44 6 14 4 0 0 76 18 1125
2019 Unilingual French 28 55 7 10 0 0 0 83 10 40
2019 Either English or French 41 38 6 10 4 0 0 79 15 431
2017 Bilingual 25 49 8 12 5 0 0 74 17 1911
2017 Unilingual English 22 46 5 17 10 0 0 68 27 1026
2017 Unilingual French 28 32 6 26 8 0 0 60 34 34
2017 Either English or French 24 51 6 13 6 0 0 75 19 341
2014 Bilingual 27 42 7 16 9 0 0 69 24 2268
2014 Unilingual English 20 39 8 20 13 0 0 60 32 1405
2014 Unilingual French 13 44 15 19 8 0 0 57 27 52
2014 Either English or French 22 42 6 19 11 0 0 64 30 426

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 48 33 8 8 4 0 0 80 12 2122
2019 Unilingual English 46 31 8 8 6 0 0 78 14 1124
2019 Unilingual French 20 44 16 17 2 0 0 64 20 41
2019 Either English or French 51 31 6 9 3 0 0 82 12 431
2017 Bilingual 37 41 8 8 5 0 0 78 14 1916
2017 Unilingual English 41 34 9 9 7 0 0 75 16 1027
2017 Unilingual French 37 43 14 3 3 0 0 80 6 34
2017 Either English or French 44 34 7 11 3 0 0 78 14 340
2014 Bilingual 38 36 9 10 6 0 0 75 16 2268
2014 Unilingual English 41 34 8 10 7 0 0 75 17 1406
2014 Unilingual French 29 56 12 2 2 0 0 84 4 51
2014 Either English or French 40 35 7 11 7 0 0 76 17 425

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 48 34 10 5 2 0 0 83 7 2107
2019 Unilingual English 43 36 11 7 3 0 0 79 10 1123
2019 Unilingual French 23 48 17 7 5 0 0 70 12 40
2019 Either English or French 49 31 11 7 2 0 1 80 9 425
2017 Bilingual 40 43 10 5 2 0 0 83 7 1910
2017 Unilingual English 39 38 12 8 3 0 0 77 11 1023
2017 Unilingual French 38 40 12 8 3 0 0 78 11 34
2017 Either English or French 40 37 13 7 2 0 0 78 9 339
2014 Bilingual 36 40 12 7 3 0 0 77 10 2264
2014 Unilingual English 36 37 14 9 4 0 0 74 13 1404
2014 Unilingual French 21 54 19 6 0 0 0 75 6 52
2014 Either English or French 35 35 16 7 6 1 0 71 13 426

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 52 22 9 11 6 0 0 74 16 2117
2019 Unilingual English 68 21 6 3 2 0 1 89 5 1124
2019 Unilingual French 25 26 25 14 10 0 0 51 24 41
2019 Either English or French 68 18 7 4 1 0 1 88 6 431
2017 Bilingual 45 26 8 13 8 0 0 71 21 1916
2017 Unilingual English 66 20 7 4 2 0 1 87 6 1026
2017 Unilingual French 25 29 17 26 3 0 0 54 29 34
2017 Either English or French 66 19 6 5 3 0 1 86 9 340
2014 Bilingual 42 25 10 14 8 0 0 68 22 2266
2014 Unilingual English 63 23 6 4 2 0 2 87 7 1403
2014 Unilingual French 33 29 20 10 8 0 0 62 18 52
2014 Either English or French 60 26 6 5 2 1 1 87 7 426

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 57 22 9 8 4 0 0 79 12 2119
2019 Unilingual English 70 17 8 2 1 0 2 89 3 1126
2019 Unilingual French 40 26 12 7 14 0 0 67 21 42
2019 Either English or French 69 15 6 3 3 1 3 88 6 430
2017 Bilingual 49 25 9 9 7 0 1 75 16 1915
2017 Unilingual English 69 16 8 2 2 0 3 87 4 1026
2017 Unilingual French 39 32 6 8 3 0 12 81 13 34
2017 Either English or French 70 18 5 3 2 0 1 90 5 341
2014 Bilingual 53 22 8 9 6 0 1 77 15 2267
2014 Unilingual English 70 15 6 2 2 1 5 89 4 1406
2014 Unilingual French 38 33 8 2 8 0 10 80 11 52
2014 Either English or French 68 17 7 1 2 1 4 89 4 425

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 80 12 4 2 2 0 0 93 4 2118
2019 Unilingual English 83 9 4 1 1 0 2 94 2 1126
2019 Unilingual French 69 24 5 0 2 0 0 93 2 42
2019 Either English or French 82 10 4 1 1 0 2 94 2 426
2017 Bilingual 71 17 4 4 3 0 0 89 7 1916
2017 Unilingual English 80 12 4 1 2 0 2 94 2 1026
2017 Unilingual French 60 26 3 0 3 3 6 94 3 34
2017 Either English or French 83 12 2 0 1 0 1 96 2 340
2014 Bilingual 69 17 5 4 4 0 1 87 8 2268
2014 Unilingual English 78 12 4 1 1 0 4 94 2 1404
2014 Unilingual French 54 31 2 2 2 0 8 93 4 52
2014 Either English or French 81 10 5 1 1 0 3 94 2 425

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 47 26 15 6 2 3 0 76 9 2121
2019 Unilingual English 51 28 8 2 1 9 1 88 3 1127
2019 Unilingual French 38 31 19 9 2 0 0 69 12 42
2019 Either English or French 58 19 8 2 2 10 1 87 5 433

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 39 43 8 5 2 1 3 85 7 2112
2019 Unilingual English 38 45 9 6 2 1 1 83 8 1123
2019 Unilingual French 20 45 26 7 3 0 0 65 10 42
2019 Either English or French 33 41 11 7 2 3 2 79 10 430

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 58 26 8 2 1 4 3 89 3 2114
2019 Unilingual English 57 23 12 2 2 5 1 84 3 1124
2019 Unilingual French 42 46 7 0 2 2 0 90 2 41
2019 Either English or French 53 24 10 1 1 9 3 87 2 430

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 10 90 2119
2019 Unilingual English 9 91 1126

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 42 58 224
2019 Unilingual English 48 52 97

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 61 39 224
2019 Unilingual English 48 52 97

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 10 90 224

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 0 100 97

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 12 88 224
2019 Unilingual English 18 82 97

Question 59g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 5 95 224

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 41 59 223
2019 Unilingual English 52 48 96

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 44 56 223
2019 Unilingual English 37 63 96

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 46 54 223
2019 Unilingual English 41 59 96

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 41 59 223
2019 Unilingual English 41 59 96

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 32 68 223
2019 Unilingual English 24 76 96

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 51 49 223
2019 Unilingual English 54 46 96

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 37 63 223
2019 Unilingual English 34 66 96

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 6 94 223

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 10 90 223
2019 Unilingual English 12 88 96

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 49 51 223
2019 Unilingual English 55 45 96

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 23 77 223
2019 Unilingual English 23 77 96

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 16 84 223
2019 Unilingual English 11 89 96

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 60 40 222
2019 Unilingual English 58 42 95

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 30 70 222
2019 Unilingual English 25 75 95

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 13 87 222
2019 Unilingual English 11 89 95

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 13 87 222
2019 Unilingual English 19 81 95

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 10 90 222
2019 Unilingual English 11 89 95

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 4 96 222

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 12 88 222
2019 Unilingual English 14 86 95

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 15 85 222
2019 Unilingual English 10 90 95

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 24 76 222
2019 Unilingual English 21 79 95

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 8 92 215

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 21 79 215

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 11 89 215

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 7 93 215

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 13 87 215

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 6 94 215

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 23 77 215

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 15 85 215

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 17 83 215

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 36 64 215

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 15 85 215

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 51 49 215

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 53 47 215

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 5 95 215

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 13 87 215

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 13 87 2121
2019 Unilingual English 10 90 1124

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 20 17 20 4 4 27 9 57 13 2120
2019 Unilingual English 23 13 21 4 4 28 8 55 12 1128
2019 Unilingual French 15 15 28 0 2 31 10 49 4 42
2019 Either English or French 21 10 19 4 3 29 13 55 11 432
2017 Bilingual 13 17 20 4 5 30 11 50 15 1912
2017 Unilingual English 14 12 24 3 5 33 8 45 14 1026
2017 Unilingual French 20 15 23 3 0 31 8 58 5 34
2017 Either English or French 18 12 17 2 4 36 11 56 12 341
2014 Bilingual 11 14 22 4 5 33 11 45 16 2266
2014 Unilingual English 12 13 25 4 4 33 8 43 15 1403
2014 Unilingual French 7 20 27 6 2 27 11 43 13 52
2014 Either English or French 15 12 22 4 5 34 9 47 15 426

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 34 30 17 4 3 11 1 74 7 2122
2019 Unilingual English 38 24 18 4 3 12 1 71 8 1126
2019 Unilingual French 20 32 19 2 0 26 0 71 3 41
2019 Either English or French 38 26 16 3 2 12 2 76 6 432
2017 Bilingual 21 30 21 5 3 18 2 64 10 1913
2017 Unilingual English 25 23 24 5 4 17 2 60 11 1026
2017 Unilingual French 23 17 31 3 3 20 3 52 8 34
2017 Either English or French 30 25 17 5 3 20 1 70 9 341
2014 Bilingual 17 25 23 5 4 23 3 56 12 2267
2014 Unilingual English 19 23 25 5 4 22 2 55 12 1404
2014 Unilingual French 9 37 27 9 0 15 2 55 11 52
2014 Either English or French 21 23 20 6 3 25 1 59 13 426

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 6 94 2124
2019 Unilingual English 6 94 1124

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 30 70 118
2019 Unilingual English 29 71 65

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 76 24 118
2019 Unilingual English 72 28 65

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 6 94 118

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 118
2019 Unilingual English 0 100 65

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 11 89 118

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 7 93 118

Question 67g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 13 87 118

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 20 80 115
2019 Unilingual English 23 77 65

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 21 79 115
2019 Unilingual English 19 81 65

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 15 85 115
2019 Unilingual English 10 90 65

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 5 95 115

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 28 72 115
2019 Unilingual English 22 78 65

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 36 64 115
2019 Unilingual English 29 71 65

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 5 95 115

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 5 95 115

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 10 90 115

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 115
2019 Unilingual English 0 100 65

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 18 82 115

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 0 100 65

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 25 75 115
2019 Unilingual English 19 81 65

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 38 62 114

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 21 79 114

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 8 92 114

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 10 90 114

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 6 94 114

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 10 90 114

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 13 87 114

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 45 55 114
2019 Unilingual English 54 46 65

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 7 93 2117
2019 Unilingual English 5 95 1121

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 22 16 21 3 2 30 8 59 7 2121
2019 Unilingual English 21 13 22 2 3 32 7 56 8 1125
2019 Unilingual French 17 22 23 0 0 26 12 63 0 42
2019 Either English or French 24 10 19 3 2 32 10 58 9 430
2017 Bilingual 13 17 21 2 2 35 9 55 8 1911
2017 Unilingual English 14 13 25 2 4 36 6 47 9 1025
2017 Unilingual French 17 11 26 3 0 31 11 50 5 34
2017 Either English or French 17 11 18 2 3 40 10 55 10 340
2014 Bilingual 11 14 21 3 3 39 9 49 10 2268
2014 Unilingual English 13 13 26 3 2 36 7 45 9 1403
2014 Unilingual French 9 16 31 0 2 37 6 43 3 52
2014 Either English or French 16 12 22 2 3 38 7 51 9 425

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 36 27 17 3 2 13 2 74 5 2116
2019 Unilingual English 37 24 19 3 2 14 2 72 6 1127
2019 Unilingual French 22 33 23 0 0 21 0 71 0 42
2019 Either English or French 39 24 16 3 2 14 2 75 6 430
2017 Bilingual 23 29 20 3 2 21 2 68 6 1912
2017 Unilingual English 25 25 22 3 3 20 2 63 8 1024
2017 Unilingual French 20 23 28 0 0 25 3 61 0 34
2017 Either English or French 29 26 17 3 2 20 3 72 6 340
2014 Bilingual 18 24 22 3 2 27 3 61 7 2266
2014 Unilingual English 22 23 23 3 3 24 2 60 8 1403
2014 Unilingual French 9 39 27 2 0 23 0 62 2 52
2014 Either English or French 22 23 20 2 3 28 2 64 7 425

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 15 85 2118
2019 Unilingual English 14 86 1123
2019 Unilingual French 3 97 42
2019 Either English or French 14 86 432
2017 Bilingual 16 84 1911
2017 Unilingual English 15 85 1025
2017 Either English or French 18 82 339
2014 Bilingual 14 86 2264
2014 Unilingual English 13 87 1400
2014 Unilingual French 10 90 51
2014 Either English or French 12 88 426

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 86 14 308
2019 Unilingual English 79 21 161
2017 Bilingual 75 25 302
2017 Unilingual English 66 34 149
2017 Either English or French 76 24 61
2014 Bilingual 78 22 319
2014 Unilingual English 77 23 180
2014 Either English or French 71 29 48

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 56 31 5 6 3 0 0 87 8 259
2019 Unilingual English 52 28 4 6 9 1 0 81 15 125
2017 Bilingual 49 32 5 9 3 0 1 83 12 227
2017 Unilingual English 31 41 10 8 7 1 1 74 15 98
2017 Either English or French 39 32 8 13 2 2 4 76 16 46
2014 Bilingual 50 34 6 7 4 0 0 84 10 250
2014 Unilingual English 62 25 3 6 3 0 1 88 9 139
2014 Either English or French 41 46 6 3 0 3 0 91 3 34
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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 67 19 7 2 3 1 0 87 6 2121
2019 Unilingual English 63 20 9 4 3 1 0 84 7 1130
2019 Unilingual French 34 40 19 2 5 0 0 74 7 42
2019 Either English or French 66 18 7 4 2 2 1 87 6 431
2017 Bilingual 56 25 10 4 3 1 0 82 8 1912
2017 Unilingual English 55 22 13 3 4 2 0 79 8 1027
2017 Unilingual French 43 26 22 0 0 6 4 75 0 34
2017 Either English or French 61 21 11 2 2 2 1 85 4 341

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 26 40 16 10 2 3 3 70 13 911
2019 Unilingual English 22 40 19 10 4 2 2 65 15 132

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 33 40 16 5 2 4 0 77 7 2113
2019 Unilingual English 33 36 18 6 3 5 0 72 9 1129
2019 Unilingual French 21 37 29 5 0 8 0 64 5 42
2019 Either English or French 33 35 17 6 4 6 0 72 10 431
2017 Bilingual 13 32 26 12 7 10 0 50 22 1914
2017 Unilingual English 11 32 25 13 8 11 0 48 23 1024
2017 Unilingual French 9 21 39 9 3 20 0 37 15 34
2017 Either English or French 15 34 21 10 7 12 1 56 20 340

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 25 37 19 11 5 2 0 64 16 2116
2019 Unilingual English 28 35 19 10 6 2 0 64 16 1122
2019 Unilingual French 24 38 38 0 0 0 0 62 0 42
2019 Either English or French 34 34 16 7 6 2 0 70 13 433
2017 Bilingual 12 34 22 16 11 4 0 49 28 1915
2017 Unilingual English 14 31 22 17 11 5 0 48 29 1025
2017 Unilingual French 15 32 23 22 9 0 0 47 31 34
2017 Either English or French 19 34 20 11 12 4 1 56 24 340

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 22 24 22 14 17 0 2 47 31 2116
2019 Unilingual English 30 27 20 10 12 0 1 57 23 1128
2019 Unilingual French 26 12 26 15 21 0 0 38 36 42
2019 Either English or French 27 25 23 12 11 0 2 54 23 431
2017 Bilingual 16 23 22 17 19 0 3 41 37 1912
2017 Unilingual English 27 27 19 12 13 0 2 55 26 1025
2017 Unilingual French 14 14 28 23 14 0 6 30 40 34
2017 Either English or French 20 30 21 12 16 0 1 51 29 339

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 18 26 28 16 11 0 1 45 27 2116
2019 Unilingual English 27 30 22 12 7 0 0 58 19 1123
2019 Unilingual French 29 16 33 14 8 0 0 45 22 42
2019 Either English or French 36 30 18 10 5 1 1 67 15 431
2017 Bilingual 16 23 29 19 13 0 1 39 32 1916
2017 Unilingual English 23 32 23 11 10 1 1 56 21 1025
2017 Unilingual French 31 21 28 12 9 0 0 51 21 33
2017 Either English or French 26 33 21 13 6 0 0 59 19 337

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 20 28 24 16 10 0 1 49 27 2106
2019 Unilingual English 32 32 17 11 7 1 1 65 18 1119
2019 Unilingual French 17 26 40 14 2 0 0 43 17 41
2019 Either English or French 41 31 12 10 3 1 1 75 13 429
2017 Bilingual 16 24 26 19 13 1 1 40 33 1910
2017 Unilingual English 25 33 21 10 9 0 2 59 19 1019
2017 Unilingual French 30 17 20 16 12 0 6 50 29 34
2017 Either English or French 33 28 22 10 5 0 2 62 15 337

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 16 24 24 19 15 0 1 41 34 2105
2019 Unilingual English 26 25 19 15 13 1 1 52 29 1121
2019 Unilingual French 24 19 21 19 15 0 2 45 34 42
2019 Either English or French 33 28 17 11 9 2 1 63 20 432
2017 Bilingual 14 20 23 22 18 1 2 35 41 1912
2017 Unilingual English 19 25 23 15 16 1 1 45 32 1025
2017 Unilingual French 24 26 20 13 17 0 0 50 30 34
2017 Either English or French 23 23 24 14 14 2 1 47 29 338

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 43 26 14 6 5 0 5 73 12 2111
2019 Unilingual English 55 25 9 5 3 0 3 83 8 1125
2019 Unilingual French 53 21 15 2 0 2 7 81 3 42
2019 Either English or French 60 22 8 4 1 1 4 86 5 430
2017 Bilingual 34 27 16 8 7 1 8 67 16 1910
2017 Unilingual English 48 25 11 5 4 1 6 79 10 1021
2017 Unilingual French 38 30 9 6 3 0 14 80 10 34
2017 Either English or French 51 25 10 4 2 0 7 82 7 340

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 37 28 18 8 7 0 1 66 15 2114
2019 Unilingual English 42 29 15 7 5 0 0 72 13 1127
2019 Unilingual French 37 33 19 5 7 0 0 69 12 42
2019 Either English or French 41 31 16 7 4 1 0 72 11 430
2017 Bilingual 29 28 23 11 6 1 1 59 18 1909
2017 Unilingual English 36 30 19 9 6 1 1 67 14 1025
2017 Unilingual French 53 38 6 0 0 0 3 94 0 34
2017 Either English or French 38 30 17 11 4 0 0 68 15 338

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 28 34 21 9 5 1 1 64 15 2114
2019 Unilingual English 29 36 19 8 6 1 1 67 14 1125
2019 Unilingual French 24 40 19 15 2 0 0 64 17 42
2019 Either English or French 37 33 14 7 6 1 2 72 14 427
2017 Bilingual 23 31 24 13 6 1 2 55 20 1906
2017 Unilingual English 25 31 22 12 8 1 2 57 21 1022
2017 Unilingual French 35 28 14 14 6 3 0 65 20 34
2017 Either English or French 34 28 22 10 5 0 1 63 15 337

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 17 31 26 15 9 1 1 49 24 2115
2019 Unilingual English 25 29 23 13 9 1 0 55 22 1122
2019 Unilingual French 17 30 27 17 9 0 0 47 27 42
2019 Either English or French 28 33 19 10 7 1 2 63 17 428
2017 Bilingual 15 25 26 21 12 1 2 41 33 1910
2017 Unilingual English 18 32 20 17 11 1 1 50 29 1025
2017 Unilingual French 21 30 31 9 9 0 0 51 18 33
2017 Either English or French 21 31 23 17 8 1 0 52 25 336

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 24 29 24 13 9 0 1 53 22 2108
2019 Unilingual English 29 28 21 12 9 1 1 58 21 1122
2019 Unilingual French 25 26 30 12 7 0 0 51 19 41
2019 Either English or French 28 29 22 11 8 1 1 59 19 427
2017 Bilingual 18 27 23 18 12 1 1 46 30 1907
2017 Unilingual English 21 30 20 15 12 1 1 51 28 1025
2017 Unilingual French 23 27 23 22 3 3 0 51 26 34
2017 Either English or French 24 30 22 14 9 0 0 54 24 338

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 45 27 13 7 5 1 1 74 13 2110
2019 Unilingual English 44 29 13 7 6 1 1 74 13 1121
2019 Unilingual French 31 31 17 15 7 0 0 62 21 42
2019 Either English or French 53 22 10 6 5 2 2 78 11 428

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 31 30 21 10 5 1 1 63 16 2108
2019 Unilingual English 35 33 18 7 6 0 1 68 13 1118
2019 Unilingual French 29 21 27 14 9 0 0 50 23 42
2019 Either English or French 35 33 17 9 4 1 1 70 13 427
2017 Bilingual 25 31 22 12 8 1 2 58 20 1908
2017 Unilingual English 30 33 19 9 6 1 1 65 16 1020
2017 Unilingual French 26 41 16 9 3 3 3 71 12 34
2017 Either English or French 30 30 21 11 6 0 1 61 18 336

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 59 22 10 4 3 0 2 83 7 2107
2019 Unilingual English 62 19 11 4 3 0 1 82 7 1123
2019 Unilingual French 50 23 12 7 0 0 7 80 8 42
2019 Either English or French 64 19 10 2 3 0 1 85 5 427
2017 Bilingual 56 23 11 5 3 1 2 81 8 1914
2017 Unilingual English 58 23 10 4 3 0 2 83 7 1024
2017 Unilingual French 59 20 16 0 3 0 3 81 3 34
2017 Either English or French 64 17 10 5 2 0 1 83 8 338

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 71 14 5 2 1 1 6 91 4 2104
2019 Unilingual English 72 12 6 3 2 1 5 89 5 1122
2019 Unilingual French 67 18 8 5 0 0 2 88 5 42
2019 Either English or French 72 12 8 2 1 0 4 88 4 425
2017 Bilingual 72 10 6 3 3 1 4 87 7 1913
2017 Unilingual English 75 11 4 2 3 2 3 90 5 1024
2017 Unilingual French 75 6 6 3 0 8 3 90 3 34
2017 Either English or French 82 6 5 2 2 1 3 91 4 338

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 74 10 5 3 3 1 3 88 6 2116
2019 Unilingual English 77 9 5 2 3 1 2 90 5 1121
2019 Unilingual French 77 12 7 5 0 0 0 89 5 42
2019 Either English or French 79 8 4 3 4 1 2 89 7 432
2017 Bilingual 59 23 9 4 2 1 3 84 6 1909
2017 Unilingual English 64 24 6 2 2 0 2 90 4 1025
2017 Unilingual French 64 12 6 6 6 5 3 81 13 34
2017 Either English or French 70 17 7 3 1 1 2 89 4 337

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 63 22 8 3 2 0 2 87 5 2107
2019 Unilingual English 67 21 7 2 2 1 1 89 4 1117
2019 Unilingual French 74 12 5 5 2 0 3 88 7 42
2019 Either English or French 71 16 5 3 3 0 1 89 6 428
2017 Bilingual 62 18 8 5 4 1 3 83 9 1911
2017 Unilingual English 64 17 8 4 4 1 2 84 8 1025
2017 Unilingual French 78 9 3 3 0 5 3 94 3 34
2017 Either English or French 72 15 5 4 2 1 2 89 6 339

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 64 16 8 5 4 1 2 82 10 2112
2019 Unilingual English 67 17 6 4 4 0 1 86 8 1120
2019 Unilingual French 82 9 0 2 7 0 0 91 9 41
2019 Either English or French 69 15 6 4 4 1 1 86 9 429
2017 Bilingual 57 15 6 3 2 1 18 88 5 1912
2017 Unilingual English 60 10 3 1 1 0 25 94 2 1024
2017 Unilingual French 75 6 0 0 0 0 19 100 0 34
2017 Either English or French 66 7 2 1 0 1 24 96 1 338

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 59 15 6 2 1 0 16 90 4 2102
2019 Unilingual English 67 8 2 1 0 0 22 96 2 1119
2019 Unilingual French 79 0 0 2 2 0 17 95 5 42
2019 Either English or French 72 5 3 0 0 0 19 96 1 425
2017 Bilingual 64 18 8 2 1 1 6 88 4 1902
2017 Unilingual English 61 21 8 3 1 1 6 88 4 1018
2017 Unilingual French 72 14 0 6 0 0 8 94 6 34
2017 Either English or French 65 17 9 3 2 0 5 86 4 335

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 69 17 6 3 1 0 5 90 4 2111
2019 Unilingual English 68 17 7 2 2 1 4 89 4 1118
2019 Unilingual French 76 12 5 5 0 0 2 90 5 41
2019 Either English or French 72 15 6 2 1 1 4 91 3 427
2017 Bilingual 67 15 7 4 3 1 4 86 7 1913
2017 Unilingual English 55 21 9 6 5 1 2 79 11 1024
2017 Unilingual French 55 17 14 0 3 5 6 81 3 34
2017 Either English or French 51 25 13 6 3 0 2 77 10 340

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 77 12 4 2 3 1 3 91 5 2119
2019 Unilingual English 71 15 6 2 3 1 2 88 6 1126
2019 Unilingual French 67 26 0 7 0 0 0 93 7 42
2019 Either English or French 63 18 8 4 6 0 2 82 10 426
2017 Bilingual 54 24 13 3 2 0 3 81 6 1911
2017 Unilingual English 52 28 10 4 2 1 2 83 7 1023
2017 Unilingual French 70 14 8 0 0 0 8 92 0 34
2017 Either English or French 54 26 14 3 1 1 1 81 4 338

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 60 22 11 3 1 0 2 84 5 2111
2019 Unilingual English 59 23 11 3 2 0 2 84 5 1123
2019 Unilingual French 69 12 9 7 2 0 0 81 9 42
2019 Either English or French 55 27 11 3 3 0 2 83 5 431

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 15 31 36 14 4 0 0 46 18 2121
2019 Unilingual English 21 35 29 10 4 0 0 56 14 1129
2019 Unilingual French 17 28 43 12 0 0 0 45 12 42
2019 Either English or French 24 35 28 9 3 0 0 59 12 433
2017 Bilingual 9 24 41 18 7 0 0 34 25 1913
2017 Unilingual English 11 32 36 12 7 0 0 44 20 1027
2017 Unilingual French 20 34 33 6 6 0 0 55 12 34
2017 Either English or French 14 33 32 15 5 1 0 48 20 341

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 10 19 37 23 11 0 0 35 28 2109
2019 Unilingual English 9 15 39 24 12 0 0 37 24 1114
2019 Unilingual French 2 14 42 25 17 0 0 42 16 42
2019 Either English or French 8 12 33 27 18 0 1 46 20 431
2017 Bilingual 10 23 37 21 9 0 1 30 33 1910
2017 Unilingual English 9 19 38 23 9 1 0 33 29 1024
2017 Unilingual French 0 14 42 15 29 0 0 43 14 34
2017 Either English or French 7 18 38 23 13 0 1 36 25 340
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 21 30 23 12 11 1 1 21 79 2115
2019 Unilingual English 29 33 19 8 7 3 1 30 70 1122
2019 Unilingual French 38 10 33 7 12 0 0 38 62 42
2019 Either English or French 32 31 19 7 8 2 1 33 67 430
2017 Bilingual 27 25 21 12 10 3 1 29 71 1916
2017 Unilingual English 34 25 16 8 8 5 3 37 63 1025
2017 Unilingual French 29 17 29 12 9 3 3 30 70 34
2017 Either English or French 32 25 15 13 11 4 1 33 67 339

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 63 37 1627
2019 Unilingual English 50 50 749
2019 Unilingual French 74 26 26
2019 Either English or French 54 46 281

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 34 66 1603
2019 Unilingual English 46 54 739
2019 Unilingual French 30 70 26
2019 Either English or French 54 46 278

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 34 19 16 11 14 1 5 56 27 2088
2019 Unilingual English 40 20 14 8 11 1 6 65 20 1104
2019 Unilingual French 43 17 12 12 9 2 5 64 23 42
2019 Either English or French 45 15 13 8 9 3 8 67 19 425

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 9 20 18 17 27 2 7 32 48 1596
2019 Unilingual English 13 24 17 17 20 2 7 40 41 735
2019 Unilingual French 0 21 24 20 23 0 12 24 49 25
2019 Either English or French 17 26 18 14 17 2 7 46 34 275
2017 Bilingual 8 17 17 18 26 2 12 29 51 1300
2017 Unilingual English 11 19 20 18 23 3 7 33 45 589
2017 Unilingual French 0 20 23 17 18 0 22 26 45 22
2017 Either English or French 10 19 17 21 21 3 9 33 48 216

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 5 14 15 21 39 1 5 20 64 1594
2019 Unilingual English 7 19 16 19 31 2 6 28 54 732
2019 Unilingual French 5 31 15 8 41 0 0 36 49 26
2019 Either English or French 11 22 19 17 24 2 6 36 44 277
2017 Bilingual 3 9 11 18 52 2 6 14 75 1302
2017 Unilingual English 4 12 16 17 44 2 5 17 65 589
2017 Unilingual French 0 4 18 19 46 0 13 5 75 22
2017 Either English or French 4 12 11 17 48 3 5 17 71 216
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