2019 Public Service Employee Survey Results by Theme for Shared Services Canada by Question 98. What is your first official language?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 34 34 14 10 7 0 0 69 17 2134
2019 First official language - French 35 39 14 7 5 0 0 74 12 1584
2018 First official language - English 28 41 13 10 8 0 0 69 18 1631
2018 First official language - French 30 40 14 9 7 0 0 70 16 1104
2017 First official language - English 27 40 11 12 9 0 0 67 21 1915
2017 First official language - French 26 44 17 7 7 0 0 70 13 1402
2014 First official language - English 20 40 15 13 12 0 0 61 24 2491
2014 First official language - French 20 44 18 11 7 0 0 64 18 1663

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 34 34 14 9 8 0 0 68 17 2129
2019 First official language - French 33 38 17 6 5 0 0 71 12 1584
2018 First official language - English 29 35 15 11 9 0 0 65 20 1637
2018 First official language - French 28 38 17 11 7 0 0 65 18 1106
2017 First official language - English 26 34 16 12 11 1 0 61 23 1916
2017 First official language - French 22 40 19 11 8 1 0 62 19 1405

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 49 30 12 5 3 0 0 80 8 2112
2019 First official language - French 47 34 13 3 2 0 0 81 6 1575
2018 First official language - English 46 32 13 5 3 0 0 79 8 1631
2018 First official language - French 41 39 13 5 3 0 0 79 8 1096
2017 First official language - English 45 33 12 5 4 0 0 78 10 1909
2017 First official language - French 40 41 12 4 3 0 0 81 7 1399
2014 First official language - English 54 28 10 5 3 0 0 82 8 2491
2014 First official language - French 46 36 11 3 3 0 0 82 7 1662

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 40 36 11 8 5 0 0 76 13 2138
2019 First official language - French 37 41 12 6 3 0 0 79 9 1583
2018 First official language - English 35 38 14 9 5 0 0 72 14 1639
2018 First official language - French 34 42 12 7 4 0 0 76 11 1106
2017 First official language - English 33 37 13 10 7 0 0 70 17 1909
2017 First official language - French 32 41 15 7 5 0 0 73 12 1403
2014 First official language - English 30 38 14 11 7 0 0 69 18 2491
2014 First official language - French 27 43 16 8 5 0 0 71 13 1660

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 34 28 17 11 9 1 0 62 21 2132
2019 First official language - French 33 31 19 10 6 1 0 65 16 1582
2018 First official language - English 27 27 19 13 13 1 0 54 26 1635
2018 First official language - French 25 30 22 12 10 1 0 56 22 1110
2017 First official language - English 21 24 19 16 18 1 0 46 35 1912
2017 First official language - French 17 28 24 14 15 1 0 46 29 1398
2014 First official language - English 14 25 20 19 20 1 0 40 39 2491
2014 First official language - French 13 28 26 16 15 1 0 42 32 1662

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 32 32 14 13 9 0 0 64 22 2124
2019 First official language - French 32 32 20 10 5 1 0 65 15 1570
2018 First official language - English 26 29 17 14 13 1 0 56 27 1633
2018 First official language - French 24 32 21 14 9 1 0 56 22 1107
2017 First official language - English 20 26 18 17 18 0 0 47 36 1908
2017 First official language - French 16 31 24 15 13 1 0 47 29 1399
2014 First official language - English 14 27 19 19 20 1 0 42 39 2489
2014 First official language - French 13 30 24 18 14 0 0 44 32 1662

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 30 24 18 13 12 3 0 56 25 2133
2019 First official language - French 31 25 22 12 7 3 0 58 20 1582
2018 First official language - English 25 23 19 15 15 3 0 49 31 1636
2018 First official language - French 24 25 22 14 12 3 0 51 26 1113
2017 First official language - English 20 20 20 16 19 4 1 42 37 1914
2017 First official language - French 18 24 23 14 15 5 1 44 31 1403
2014 First official language - English 17 19 21 18 21 4 1 38 40 2489
2014 First official language - French 15 22 24 16 17 5 1 40 35 1661
Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 54 24 13 4 3 1 2 80 7 2134
2019 First official language - French 53 26 12 3 2 1 3 82 5 1581

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 55 23 11 5 4 1 1 80 8 2134
2019 First official language - French 51 28 11 4 4 1 0 81 8 1584
2018 First official language - English 49 26 13 6 4 1 1 77 10 1633
2018 First official language - French 45 30 12 5 5 2 0 78 10 1105
2017 First official language - English 49 27 11 6 4 2 1 78 11 1916
2017 First official language - French 42 34 12 6 3 2 1 79 9 1403
2014 First official language - English 44 29 12 7 5 2 1 75 12 2491
2014 First official language - French 37 34 16 5 5 3 1 73 10 1663

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 50 27 10 7 4 1 1 78 12 2122
2019 First official language - French 50 31 9 5 4 1 0 82 9 1582
2018 First official language - English 44 30 11 9 5 1 0 75 14 1635
2018 First official language - French 43 33 12 7 5 1 0 77 11 1102
2017 First official language - English 44 30 11 8 6 1 1 75 14 1916
2017 First official language - French 41 36 12 6 5 1 1 78 11 1405
2014 First official language - English 40 33 10 9 6 1 0 74 16 2490
2014 First official language - French 35 37 13 8 6 1 0 73 14 1662

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 59 23 8 6 4 0 0 82 10 2139
2019 First official language - French 57 27 9 4 4 0 0 84 7 1583
2018 First official language - English 51 25 12 7 5 0 0 76 12 1637
2018 First official language - French 47 28 12 6 6 0 0 76 12 1107
2017 First official language - English 54 23 11 6 5 1 0 78 11 1913
2017 First official language - French 49 30 11 6 4 0 0 80 9 1402
2014 First official language - English 49 26 10 7 6 1 0 76 13 2490
2014 First official language - French 43 33 12 7 5 0 0 76 12 1661

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 32 29 18 7 5 9 0 66 14 2128
2019 First official language - French 30 33 18 7 4 7 0 68 12 1575
2018 First official language - English 27 27 21 8 6 11 0 61 16 1641
2018 First official language - French 24 30 21 8 6 10 0 60 16 1113
2017 First official language - English 24 24 21 10 8 14 0 55 21 1917
2017 First official language - French 19 32 21 9 6 13 0 59 18 1404
2014 First official language - English 21 26 22 9 8 14 0 55 20 2490
2014 First official language - French 16 36 22 9 7 10 0 58 18 1663

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 27 28 19 14 9 4 0 57 24 2126
2019 First official language - French 25 33 21 11 6 3 0 61 18 1574
2018 First official language - English 22 26 19 17 13 3 0 49 31 1636
2018 First official language - French 20 30 24 12 10 3 0 51 23 1111
2017 First official language - English 19 24 19 18 17 3 0 44 37 1917
2017 First official language - French 15 27 25 16 12 3 0 44 30 1404
2014 First official language - English 14 23 19 21 19 4 0 38 42 2490
2014 First official language - French 12 28 27 16 13 3 0 42 30 1663

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 19 26 22 16 10 6 0 48 28 2121
2019 First official language - French 19 31 25 13 7 6 0 52 21 1573
2018 First official language - English 14 23 22 18 17 6 0 40 37 1639
2018 First official language - French 13 25 29 16 11 6 0 40 29 1108
2017 First official language - English 13 22 18 20 21 6 0 37 44 1914
2017 First official language - French 11 23 29 16 14 7 0 37 32 1398
2014 First official language - English 9 19 19 22 24 7 0 30 49 2487
2014 First official language - French 8 21 29 22 14 6 0 31 39 1662

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 20 28 18 19 12 3 0 49 32 2124
2019 First official language - French 20 32 23 14 9 2 0 53 23 1576
2018 First official language - English 15 26 19 20 17 3 0 42 38 1639
2018 First official language - French 14 29 24 18 12 3 0 45 30 1111
2017 First official language - English 13 24 16 21 21 4 0 39 44 1915
2017 First official language - French 13 29 23 18 13 4 0 43 32 1403
2014 First official language - English 10 23 15 23 25 4 0 34 50 2490
2014 First official language - French 9 25 26 21 15 3 0 35 38 1660
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 31 36 14 11 7 0 0 68 18 2130
2019 First official language - French 33 38 18 7 4 0 0 71 12 1585
2018 First official language - English 27 32 19 12 10 0 0 59 22 1637
2018 First official language - French 28 35 17 12 7 0 0 63 19 1109
2017 First official language - English 24 33 17 13 12 0 0 58 25 1914
2017 First official language - French 24 36 21 11 7 0 1 60 19 1405
2014 First official language - English 18 34 17 16 14 0 0 53 30 2488
2014 First official language - French 19 36 23 13 9 0 0 55 22 1663

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 27 37 16 14 6 0 0 64 20 2122
2019 First official language - French 26 40 18 10 5 0 0 66 16 1581
2018 First official language - English 22 36 17 15 9 0 0 58 25 1640
2018 First official language - French 24 37 17 13 9 0 0 61 22 1109
2017 First official language - English 21 37 16 16 11 0 0 58 27 1914
2017 First official language - French 20 39 20 13 9 0 0 58 22 1403

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 47 28 11 8 5 1 0 76 13 2135
2019 First official language - French 45 32 12 6 4 1 1 78 10 1582
2018 First official language - English 39 32 14 8 6 1 0 72 14 1636
2018 First official language - French 40 34 14 6 5 0 0 74 11 1106
2017 First official language - English 41 31 11 9 6 1 1 73 16 1914
2017 First official language - French 35 35 15 7 5 1 1 72 12 1402
2014 First official language - English 37 33 13 9 7 1 0 71 16 2491
2014 First official language - French 32 36 17 9 5 0 1 68 14 1663

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 29 35 15 13 7 0 0 64 21 2123
2019 First official language - French 30 39 16 10 5 0 1 69 15 1579
2018 First official language - English 21 36 15 18 10 0 0 57 28 1637
2018 First official language - French 20 38 18 13 10 0 1 59 23 1109
2017 First official language - English 21 33 14 16 15 0 1 54 32 1916
2017 First official language - French 20 37 19 14 10 0 1 57 24 1404
2014 First official language - English 13 26 14 22 24 0 0 39 46 2491
2014 First official language - French 15 29 19 19 17 0 1 45 37 1663

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 26 30 18 13 11 2 0 58 24 2132
2019 First official language - French 27 36 21 9 6 2 0 64 15 1579
2018 First official language - English 18 30 18 15 15 3 0 50 31 1638
2018 First official language - French 18 33 23 15 9 2 0 52 24 1113
2017 First official language - English 20 26 17 16 18 3 0 47 35 1915
2017 First official language - French 17 32 24 14 9 4 1 51 24 1402
2014 First official language - English 12 22 17 20 24 4 1 36 47 2491
2014 First official language - French 11 25 23 21 17 3 1 38 38 1658

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 24 26 14 14 19 2 1 51 34 2134
2019 First official language - French 28 32 17 10 10 2 1 62 21 1583
2018 First official language - English 19 24 15 16 23 2 1 44 40 1644
2018 First official language - French 20 34 17 13 13 2 2 55 27 1111
2017 First official language - English 20 21 13 16 26 3 1 43 44 1914
2017 First official language - French 19 32 17 13 14 3 2 53 29 1402
2014 First official language - English 11 17 14 20 34 3 2 29 57 2491
2014 First official language - French 11 26 20 17 21 4 2 39 40 1662

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 56 24 10 3 2 1 3 84 6 2129
2019 First official language - French 56 22 12 4 2 1 4 82 6 1584

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 48 14 11 7 10 3 7 69 18 2131
2019 First official language - French 69 8 4 2 1 1 16 92 3 1582

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 44 24 16 7 5 2 3 72 12 2123
2019 First official language - French 52 22 12 6 2 1 4 79 8 1583

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 41 22 16 7 6 4 4 68 15 2119
2019 First official language - French 47 21 14 6 4 3 5 74 11 1582

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 48 14 12 8 9 4 5 68 19 2121
2019 First official language - French 57 15 9 7 4 2 7 79 12 1582

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 65 16 8 2 2 3 4 87 5 2120
2019 First official language - French 67 14 6 3 2 2 5 88 6 1575

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 74 8 4 2 3 5 4 89 6 2123
2019 First official language - French 76 8 4 2 2 3 5 91 4 1571

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 78 6 3 1 2 3 7 93 3 2130
2019 First official language - French 76 7 3 1 1 2 9 94 2 1577

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 35 36 12 10 6 0 0 71 17 2125
2019 First official language - French 33 38 15 8 5 0 0 71 14 1577
2018 First official language - English 28 38 15 11 7 0 0 67 19 1630
2018 First official language - French 28 38 17 12 5 0 0 66 17 1103
2017 First official language - English 28 41 11 11 7 0 0 70 19 1907
2017 First official language - French 27 38 16 11 7 0 1 66 18 1402
2014 First official language - English 19 39 13 15 13 0 0 59 28 2490
2014 First official language - French 18 40 19 13 10 0 0 58 23 1661

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 38 32 14 9 7 0 0 70 16 2131
2019 First official language - French 36 37 15 7 5 0 0 73 12 1582
2018 First official language - English 32 33 18 9 8 0 0 65 17 1617
2018 First official language - French 32 37 15 9 6 0 0 70 15 1105
2017 First official language - English 33 34 16 10 8 0 0 67 17 1909
2017 First official language - French 31 37 19 8 5 0 0 68 14 1401
2014 First official language - English 25 35 16 13 11 0 0 60 24 2488
2014 First official language - French 25 38 19 10 9 0 0 63 19 1661

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 33 37 14 11 5 0 0 71 16 2108
2019 First official language - French 32 40 15 8 4 0 0 73 12 1554
2018 First official language - English 29 35 17 11 9 0 0 64 20 1635
2018 First official language - French 27 36 17 12 7 0 0 64 19 1104
2017 First official language - English 30 34 15 12 9 0 0 64 21 1912
2017 First official language - French 26 38 18 11 6 0 0 64 17 1402
2014 First official language - English 23 34 16 14 12 0 0 58 26 2489
2014 First official language - French 22 38 19 11 9 0 0 61 20 1657

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 24 38 19 10 5 3 0 65 16 2130
2019 First official language - French 22 39 23 8 4 4 1 64 12 1585
2018 First official language - English 20 34 24 11 7 3 0 56 19 1642
2018 First official language - French 18 37 24 9 6 5 0 58 16 1108
2017 First official language - English 20 32 23 12 8 5 1 55 21 1914
2017 First official language - French 15 35 27 10 7 6 0 54 18 1404

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 51 30 8 7 5 0 0 81 11 2132
2019 First official language - French 52 30 10 5 3 0 0 82 8 1581
2018 First official language - English 46 31 11 6 5 0 0 78 11 1629
2018 First official language - French 46 33 9 6 4 0 0 80 10 1104
2017 First official language - English 46 30 9 8 5 0 0 77 14 1912
2017 First official language - French 40 35 13 7 4 0 1 76 11 1402
2014 First official language - English 36 33 14 9 7 1 0 70 16 2487
2014 First official language - French 34 35 15 8 6 0 1 71 14 1663

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 36 35 15 8 5 0 1 72 13 2121
2019 First official language - French 37 33 16 8 5 0 1 72 13 1579
2018 First official language - English 34 33 17 9 5 0 1 68 14 1640
2018 First official language - French 34 33 17 10 5 1 0 67 16 1112
2017 First official language - English 34 36 16 7 6 0 1 71 13 1913
2017 First official language - French 34 38 15 7 5 0 1 73 12 1404
2014 First official language - English 30 36 18 8 6 0 1 67 14 2489
2014 First official language - French 36 34 17 7 4 0 1 71 12 1663

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 69 17 5 3 3 1 1 89 6 2131
2019 First official language - French 68 19 5 3 3 1 1 89 6 1583
2017 First official language - English 60 21 7 3 4 3 2 85 8 1911
2017 First official language - French 54 28 7 4 3 2 2 85 7 1401
2014 First official language - English 53 24 7 3 5 4 3 83 9 2490
2014 First official language - French 43 29 10 5 5 4 4 78 11 1663

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 First official language - English 28 31 41 2137
2019 First official language - French 30 36 33 1587
2018 First official language - English 28 31 42 1647
2018 First official language - French 33 33 34 1112
2017 First official language - English 29 30 41 1915
2017 First official language - French 29 34 36 1403
2014 First official language - English 30 29 41 2489
2014 First official language - French 32 31 38 1662

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 First official language - English 16 31 37 5 7 4 598
2019 First official language - French 14 34 38 2 6 6 486
2018 First official language - English 17 28 40 6 4 6 467
2018 First official language - French 13 32 43 2 3 6 372
2017 First official language - English 20 24 39 7 5 5 551
2017 First official language - French 13 29 47 3 3 5 411
2014 First official language - English 18 20 45 9 9999 8 758
2014 First official language - French 11 29 47 6 9999 7 527
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 39 37 11 8 4 0 0 76 12 2125
2019 First official language - French 39 39 12 7 3 0 0 78 10 1578
2018 First official language - English 38 40 11 7 4 1 0 78 11 1638
2018 First official language - French 35 40 15 5 3 1 0 76 9 1106
2017 First official language - English 35 36 13 9 7 1 0 71 16 1916
2017 First official language - French 30 41 16 9 5 0 0 71 14 1404
2014 First official language - English 30 38 13 10 8 1 0 68 19 2491
2014 First official language - French 27 42 16 8 6 1 0 70 14 1658

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 28 40 16 10 4 1 0 69 15 2134
2019 First official language - French 29 43 19 6 3 1 0 72 8 1587
2018 First official language - English 19 37 22 14 7 1 0 57 21 1640
2018 First official language - French 18 42 24 10 5 1 0 61 15 1111
2017 First official language - English 18 33 21 16 11 1 0 53 27 1916
2017 First official language - French 16 40 23 11 7 2 0 58 18 1402
2014 First official language - English 19 35 19 14 11 2 0 55 25 2490
2014 First official language - French 18 40 21 12 8 1 0 59 20 1663

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 14 26 35 15 7 1 1 23 41 2134
2019 First official language - French 14 30 35 14 5 1 1 20 45 1586
2018 First official language - English 14 29 36 14 5 1 1 19 44 1636
2018 First official language - French 16 31 34 12 5 1 1 17 49 1111
2017 First official language - English 17 27 34 14 5 1 2 20 45 1904
2017 First official language - French 14 32 35 12 4 1 2 17 48 1399
2014 First official language - English 19 31 32 11 4 1 2 15 52 2484
2014 First official language - French 19 37 29 10 3 1 2 14 57 1657

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 14 23 30 19 12 1 2 32 38 2124
2019 First official language - French 15 27 30 16 9 2 1 26 43 1582
2018 First official language - English 18 25 30 16 9 2 1 26 44 1632
2018 First official language - French 20 30 28 14 5 2 1 19 52 1107
2017 First official language - English 24 25 27 12 8 2 2 21 52 1905
2017 First official language - French 24 31 28 8 4 3 2 13 58 1398
2014 First official language - English 30 30 22 9 6 2 1 15 62 2487
2014 First official language - French 31 31 24 7 4 2 1 11 65 1657

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 25 28 26 11 6 1 1 18 55 2130
2019 First official language - French 25 32 25 10 5 2 1 15 59 1582
2018 First official language - English 30 28 25 10 4 2 1 15 59 1633
2018 First official language - French 30 32 22 9 4 2 1 13 64 1106
2017 First official language - English 28 28 24 11 5 1 2 17 59 1905
2017 First official language - French 31 31 23 7 3 2 3 10 66 1403
2014 First official language - English 35 27 23 8 3 2 2 12 64 2484
2014 First official language - French 35 32 22 6 2 1 2 9 69 1657

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 11 17 32 25 13 1 1 39 29 2126
2019 First official language - French 13 22 32 22 9 1 1 31 36 1578
2018 First official language - English 12 19 34 23 9 1 1 33 32 1627
2018 First official language - French 16 23 31 20 7 2 1 28 40 1106
2017 First official language - English 14 19 32 21 9 1 3 32 35 1898
2017 First official language - French 16 23 33 18 5 2 2 24 41 1396
2014 First official language - English 16 18 32 23 8 1 2 32 35 2477
2014 First official language - French 19 24 32 16 7 1 2 23 44 1653

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 17 21 29 19 11 1 2 31 39 2133
2019 First official language - French 16 24 28 18 9 1 2 29 42 1583
2018 First official language - English 20 25 28 17 7 2 1 25 46 1636
2018 First official language - French 22 27 27 14 7 2 2 21 51 1110
2017 First official language - English 22 25 27 12 8 2 3 22 50 1900
2017 First official language - French 20 28 27 14 5 2 3 21 51 1394
2014 First official language - English 30 26 24 11 5 1 2 17 58 2482
2014 First official language - French 28 28 23 11 5 1 3 17 59 1657

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 11 18 28 22 15 3 3 39 31 2122
2019 First official language - French 15 22 26 21 12 3 2 34 39 1582
2018 First official language - English 14 21 27 21 10 3 3 34 37 1624
2018 First official language - French 17 22 28 18 9 3 3 28 42 1108
2017 First official language - English 16 20 25 20 11 3 5 34 39 1899
2017 First official language - French 16 26 25 16 8 4 4 26 46 1396
2014 First official language - English 16 17 25 22 12 3 5 37 36 2476
2014 First official language - French 16 20 25 20 10 3 5 33 39 1657

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 25 26 27 11 7 2 1 19 53 2133
2019 First official language - French 22 28 29 11 7 2 1 19 52 1581
2018 First official language - English 29 26 27 11 5 2 1 16 57 1637
2018 First official language - French 26 27 29 11 4 2 1 15 55 1112
2017 First official language - English 29 25 27 10 5 2 3 15 57 1904
2017 First official language - French 25 27 29 11 4 3 2 15 54 1397
2014 First official language - English 29 25 27 11 4 2 2 16 56 2488
2014 First official language - French 22 30 30 11 4 2 2 15 54 1660

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 6 12 33 30 17 1 2 48 18 2136
2019 First official language - French 6 13 34 27 16 1 2 45 19 1582

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 15 27 23 22 11 2 0 43 34 2117
2019 First official language - French 14 33 26 17 7 3 0 48 25 1580

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 54 23 9 7 5 1 0 78 12 2131
2019 First official language - French 53 30 8 5 4 1 0 84 9 1581
2018 First official language - English 46 28 10 9 5 1 0 75 14 1633
2018 First official language - French 47 34 9 5 4 1 1 82 9 1110
2017 First official language - English 48 26 11 7 6 1 1 75 14 1912
2017 First official language - French 42 36 11 6 3 1 1 80 9 1404
2014 First official language - English 48 25 9 8 7 2 0 75 16 2491
2014 First official language - French 42 35 11 6 5 1 0 78 11 1662

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 58 27 7 5 2 0 0 86 7 2129
2019 First official language - French 56 32 6 4 2 0 0 88 6 1575
2018 First official language - English 53 32 8 5 2 1 0 85 7 1629
2018 First official language - French 49 38 6 5 2 0 0 87 7 1113
2017 First official language - English 50 32 8 6 3 1 0 83 9 1911
2017 First official language - French 42 43 9 4 2 1 0 85 6 1396
2014 First official language - English 44 37 8 6 3 1 0 82 9 2490
2014 First official language - French 40 45 9 4 1 0 0 86 5 1663

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 51 31 10 4 3 1 0 83 7 2136
2019 First official language - French 48 35 10 3 2 1 1 85 5 1580
2018 First official language - English 44 38 10 4 2 2 0 83 7 1636
2018 First official language - French 41 40 13 3 3 1 0 82 5 1113

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 40 34 15 5 3 3 0 77 8 2121
2019 First official language - French 40 38 13 4 2 3 0 80 6 1578
2018 First official language - English 38 35 17 4 3 4 0 76 6 1627
2018 First official language - French 38 39 14 3 1 4 0 80 5 1111
2017 First official language - English 36 35 17 4 3 5 0 75 7 1911
2017 First official language - French 28 44 16 4 2 6 0 77 6 1401
2014 First official language - English 36 33 16 5 4 7 0 74 9 2490
2014 First official language - French 30 40 16 4 2 7 0 75 7 1661

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 44 29 16 3 2 5 1 78 5 2132
2019 First official language - French 41 36 14 2 1 5 1 81 4 1576
2018 First official language - English 38 30 18 4 2 7 1 73 7 1629
2018 First official language - French 33 35 18 3 2 7 1 74 6 1109
2017 First official language - English 36 27 20 4 4 8 1 70 8 1913
2017 First official language - French 24 37 21 5 3 9 1 68 9 1398
2014 First official language - English 36 29 18 3 4 10 0 72 8 2489
2014 First official language - French 29 37 18 3 3 9 1 73 7 1662

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 47 33 11 5 3 0 0 81 8 2133
2019 First official language - French 49 37 9 2 1 1 0 87 4 1579
2018 First official language - English 42 34 14 5 3 1 0 78 9 1629
2018 First official language - French 41 39 12 4 3 1 0 81 7 1110
2017 First official language - English 37 36 15 8 4 1 0 73 12 1914
2017 First official language - French 32 44 14 6 3 1 0 77 9 1402
2014 First official language - English 37 34 14 8 6 1 0 71 14 2490
2014 First official language - French 34 41 15 5 4 1 0 76 9 1659

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 40 25 15 6 5 5 4 72 12 2129
2019 First official language - French 33 32 16 6 4 6 4 72 10 1584
2018 First official language - English 27 29 19 9 5 6 4 63 15 1635
2018 First official language - French 26 33 19 6 5 7 4 66 13 1113
2017 First official language - English 34 27 16 7 6 5 5 68 14 1914
2017 First official language - French 24 33 18 7 6 6 6 65 15 1405
2014 First official language - English 38 28 14 7 6 4 4 71 14 2489
2014 First official language - French 27 33 17 8 6 5 5 66 15 1663

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 34 34 16 7 5 3 1 71 13 2130
2019 First official language - French 31 36 16 8 4 3 1 70 13 1582
2018 First official language - English 31 35 15 10 5 4 1 69 15 1642
2018 First official language - French 26 39 17 8 4 4 2 70 13 1109
2017 First official language - English 33 32 14 9 5 5 1 69 15 1915
2017 First official language - French 25 40 14 10 6 4 1 68 17 1400
2014 First official language - English 29 33 14 10 7 5 2 67 18 2486
2014 First official language - French 20 39 15 14 7 4 1 62 22 1661

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 34 34 20 6 3 2 0 70 10 2131
2019 First official language - French 31 37 22 5 2 2 0 70 7 1576
2018 First official language - English 30 35 22 7 4 2 0 67 11 1638
2018 First official language - French 28 40 20 6 3 2 0 70 9 1103

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 22 25 21 10 11 10 2 53 24 2124
2019 First official language - French 20 24 23 11 9 12 2 51 23 1581
2018 First official language - English 18 21 22 13 12 12 3 46 29 1640
2018 First official language - French 15 27 22 12 11 11 2 49 26 1108
2017 First official language - English 19 20 20 13 14 13 2 46 31 1912
2017 First official language - French 14 25 22 12 13 12 3 45 29 1401
2014 First official language - English 14 23 19 14 16 13 2 43 35 2490
2014 First official language - French 10 21 23 16 15 12 3 37 36 1661

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 35 43 6 12 4 0 0 78 16 2133
2019 First official language - French 39 42 7 10 3 0 0 81 13 1584
2017 First official language - English 24 47 6 15 8 0 0 71 23 1913
2017 First official language - French 25 49 9 12 5 0 0 74 18 1401
2014 First official language - English 22 39 7 19 12 0 0 61 32 2491
2014 First official language - French 27 43 8 14 7 0 0 70 21 1663

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 49 30 7 9 5 0 0 79 14 2131
2019 First official language - French 45 34 9 7 4 0 0 80 11 1585
2017 First official language - English 43 34 8 9 6 0 0 77 15 1916
2017 First official language - French 33 43 10 8 5 0 0 77 13 1404
2014 First official language - English 42 33 8 10 7 0 0 75 17 2491
2014 First official language - French 35 40 10 10 6 0 0 75 15 1662

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 47 34 10 7 2 0 0 81 10 2119
2019 First official language - French 46 35 11 5 2 0 0 82 7 1574
2017 First official language - English 42 37 11 7 3 0 0 79 9 1910
2017 First official language - French 37 45 10 5 2 0 0 83 7 1399
2014 First official language - English 37 36 13 8 4 1 0 74 13 2487
2014 First official language - French 34 43 14 6 3 0 0 77 9 1662

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 71 20 5 2 1 0 1 92 4 2132
2019 First official language - French 41 24 13 15 8 0 0 65 23 1579
2017 First official language - English 70 20 5 3 1 0 1 91 4 1915
2017 First official language - French 31 28 12 19 11 0 0 59 30 1404
2014 First official language - English 65 22 6 3 1 0 1 89 5 2489
2014 First official language - French 29 27 13 19 11 0 0 57 31 1661

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 74 16 6 1 1 0 2 92 2 2132
2019 First official language - French 46 24 11 12 6 0 1 71 18 1583
2017 First official language - English 73 17 6 2 1 0 2 92 2 1914
2017 First official language - French 36 28 11 12 10 0 2 66 23 1405
2014 First official language - English 74 15 5 1 1 0 3 92 2 2491
2014 First official language - French 40 26 10 13 9 0 2 67 22 1662

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 85 9 3 1 1 0 1 95 1 2127
2019 First official language - French 75 15 4 3 2 0 0 90 5 1583
2017 First official language - English 83 11 3 1 1 0 1 95 2 1914
2017 First official language - French 64 21 4 5 5 0 1 86 10 1405
2014 First official language - English 81 11 4 0 1 0 3 95 1 2489
2014 First official language - French 61 20 6 5 6 0 1 82 11 1663

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 54 26 8 2 1 8 1 88 3 2136
2019 First official language - French 44 26 17 8 3 2 0 71 11 1585

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 38 44 8 6 2 1 2 84 8 2130
2019 First official language - French 37 43 10 5 2 1 2 83 7 1575

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 57 22 11 2 1 5 2 85 3 2130
2019 First official language - French 56 29 7 1 1 4 2 90 2 1577

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 10 90 2135
2019 First official language - French 9 91 1583
2018 First official language - English 10 90 1637
2018 First official language - French 11 89 1112

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 47 53 213
2019 First official language - French 40 60 150
2018 First official language - English 52 48 173
2018 First official language - French 40 60 120

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 57 43 213
2019 First official language - French 60 40 150
2018 First official language - English 62 38 173
2018 First official language - French 69 31 120

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 4 96 213
2019 First official language - French 10 90 150
2018 First official language - English 7 93 173
2018 First official language - French 6 94 120

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 173
2018 First official language - French 0 100 120

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 13 87 213
2019 First official language - French 14 86 150
2018 First official language - English 14 86 173
2018 First official language - French 6 94 120

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 4 96 173
2018 First official language - French 0 100 120

Question 59g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 4 96 213
2019 First official language - French 4 96 150

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 49 51 211
2019 First official language - French 35 65 150
2018 First official language - English 43 57 173
2018 First official language - French 38 62 120

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 41 59 211
2019 First official language - French 47 53 150
2018 First official language - English 32 68 173
2018 First official language - French 45 55 120

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 47 53 211
2019 First official language - French 43 57 150
2018 First official language - English 55 45 173
2018 First official language - French 46 54 120

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 43 57 211
2019 First official language - French 38 62 150
2018 First official language - English 36 64 173
2018 First official language - French 45 55 120

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 29 71 211
2019 First official language - French 31 69 150
2018 First official language - English 30 70 173
2018 First official language - French 36 64 120

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 48 52 211
2019 First official language - French 58 42 150
2018 First official language - English 54 46 173
2018 First official language - French 57 43 120

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 34 66 211
2019 First official language - French 36 64 150
2018 First official language - English 28 72 173
2018 First official language - French 36 64 120

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 3 97 211
2019 First official language - French 0 100 150

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 6 94 211
2019 First official language - French 4 96 150
2018 First official language - English 13 87 173
2018 First official language - French 4 96 120

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 12 88 211
2019 First official language - French 9 91 150
2018 First official language - English 8 92 173
2018 First official language - French 12 88 120

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 55 45 211
2019 First official language - French 46 54 150
2018 First official language - English 55 45 173
2018 First official language - French 49 51 120

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 25 75 211
2019 First official language - French 22 78 150
2018 First official language - English 25 75 173
2018 First official language - French 18 82 120

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 12 88 211
2019 First official language - French 18 82 150
2018 First official language - English 12 88 173
2018 First official language - French 14 86 120

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 54 46 210
2019 First official language - French 61 39 149
2018 First official language - English 59 41 173
2018 First official language - French 59 41 120

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 26 74 210
2019 First official language - French 30 70 149
2018 First official language - English 28 72 173
2018 First official language - French 19 81 120

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 11 89 210
2019 First official language - French 13 87 149
2018 First official language - English 7 93 173
2018 First official language - French 8 92 120

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 15 85 210
2019 First official language - French 13 87 149
2018 First official language - English 19 81 173
2018 First official language - French 20 80 120

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 9 91 210
2019 First official language - French 12 88 149
2018 First official language - English 7 93 173
2018 First official language - French 7 93 120

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 6 94 173
2018 First official language - French 7 93 120

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 16 84 210
2019 First official language - French 11 89 149
2018 First official language - English 15 85 173
2018 First official language - French 15 85 120

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 12 88 210
2019 First official language - French 15 85 149
2018 First official language - English 14 86 173
2018 First official language - French 13 87 120

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 25 75 210
2019 First official language - French 24 76 149
2018 First official language - English 21 79 173
2018 First official language - French 19 81 120

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 7 93 163
2018 First official language - French 13 87 112

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 18 82 163
2018 First official language - French 13 87 112

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 6 94 163
2018 First official language - French 14 86 112

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 9 91 163
2018 First official language - French 7 93 112

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 8 92 163
2018 First official language - French 18 82 112

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 6 94 163
2018 First official language - French 10 90 112

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 18 82 163
2018 First official language - French 23 77 112

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 11 89 163
2018 First official language - French 9 91 112

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 10 90 163
2018 First official language - French 16 84 112

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 32 68 163
2018 First official language - French 24 76 112

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 9 91 163
2018 First official language - French 10 90 112

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 51 49 163
2018 First official language - French 49 51 112

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 62 38 163
2018 First official language - French 49 51 112

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 13 87 163
2018 First official language - French 12 88 112

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 12 88 2131
2019 First official language - French 11 89 1588

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 22 13 21 5 4 26 9 54 13 2136
2019 First official language - French 20 16 19 3 3 29 10 59 11 1584
2018 First official language - English 18 14 25 4 4 28 7 48 13 1636
2018 First official language - French 17 16 22 4 4 30 8 53 12 1110
2017 First official language - English 16 13 23 4 5 30 10 48 14 1916
2017 First official language - French 12 17 19 3 5 33 11 51 14 1401
2014 First official language - English 13 13 25 4 5 32 8 44 15 2488
2014 First official language - French 10 15 20 4 5 35 11 46 17 1662

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 37 26 17 4 3 11 1 72 8 2134
2019 First official language - French 34 30 17 3 2 13 1 75 5 1585
2018 First official language - English 29 28 23 4 3 12 1 65 8 1640
2018 First official language - French 28 32 20 3 3 12 1 70 7 1109
2017 First official language - English 26 24 23 5 4 16 3 62 10 1916
2017 First official language - French 19 32 20 5 3 20 2 65 10 1402
2014 First official language - English 20 23 25 6 4 21 2 56 12 2490
2014 First official language - French 15 26 22 5 4 25 3 57 13 1662

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 6 94 2132
2019 First official language - French 5 95 1588
2018 First official language - English 7 93 1635
2018 First official language - French 5 95 1106

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 34 66 138
2019 First official language - French 31 69 73
2018 First official language - English 27 73 109
2018 First official language - French 33 67 51

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 73 27 138
2019 First official language - French 76 24 73
2018 First official language - English 83 17 109
2018 First official language - French 66 34 51

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 5 95 109
2018 First official language - French 0 100 51

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 138
2019 First official language - French 0 100 73

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 13 87 138
2019 First official language - French 12 88 73

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 6 94 138
2019 First official language - French 8 92 73
2018 First official language - English 7 93 109
2018 First official language - French 0 100 51

Question 67g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 11 89 138
2019 First official language - French 16 84 73
2018 First official language - English 9 91 109
2018 First official language - French 10 90 51

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 23 77 136
2019 First official language - French 20 80 72
2018 First official language - English 21 79 109
2018 First official language - French 12 88 51

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 20 80 136
2019 First official language - French 23 77 72
2018 First official language - English 28 72 109
2018 First official language - French 16 84 51

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 15 85 136
2019 First official language - French 12 88 72
2018 First official language - English 13 87 109
2018 First official language - French 9 91 51

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 29 71 136
2019 First official language - French 23 77 72
2018 First official language - English 27 73 109
2018 First official language - French 14 86 51

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 36 64 136
2019 First official language - French 29 71 72
2018 First official language - English 27 73 109
2018 First official language - French 16 84 51

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 9 91 136
2019 First official language - French 13 87 72
2018 First official language - English 10 90 109
2018 First official language - French 14 86 51

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 136
2019 First official language - French 0 100 72

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 23 77 136
2019 First official language - French 13 87 72
2018 First official language - English 24 76 109
2018 First official language - French 12 88 51

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 109
2018 First official language - French 0 100 51

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 22 78 136
2019 First official language - French 27 73 72
2018 First official language - English 25 75 109
2018 First official language - French 28 72 51

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 29 71 134
2019 First official language - French 43 57 72
2018 First official language - English 30 70 109
2018 First official language - French 34 66 50

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 14 86 134
2019 First official language - French 26 74 72
2018 First official language - English 18 82 109
2018 First official language - French 14 86 50

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 8 92 134
2019 First official language - French 8 92 72

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 14 86 134
2019 First official language - French 8 92 72
2018 First official language - English 15 85 109
2018 First official language - French 18 82 50

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 8 92 134
2019 First official language - French 15 85 72
2018 First official language - English 6 94 109
2018 First official language - French 13 87 50

Question 69h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 6 94 134
2019 First official language - French 12 88 72

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 54 46 134
2019 First official language - French 41 59 72
2018 First official language - English 47 53 109
2018 First official language - French 44 56 50

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 9 91 107
2018 First official language - French 11 89 47

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 17 83 107
2018 First official language - French 12 88 47

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 14 86 107
2018 First official language - French 12 88 47

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 29 71 107
2018 First official language - French 19 81 47

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 49 51 107
2018 First official language - French 44 56 47

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 67 33 107
2018 First official language - French 51 49 47

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 17 83 107
2018 First official language - French 15 85 47

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 6 94 2126
2019 First official language - French 6 94 1584

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 22 13 22 3 3 30 8 56 9 2131
2019 First official language - French 21 16 20 2 1 31 8 62 5 1585
2018 First official language - English 17 14 27 3 3 30 6 49 10 1632
2018 First official language - French 18 16 24 1 2 32 7 55 6 1112
2017 First official language - English 15 13 24 2 3 35 8 49 9 1910
2017 First official language - French 12 19 20 2 2 36 9 57 7 1402
2014 First official language - English 14 12 25 3 3 36 8 46 9 2488
2014 First official language - French 10 16 20 3 2 40 9 51 10 1663

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 37 24 18 3 2 13 2 72 7 2129
2019 First official language - French 35 28 17 2 1 15 2 76 4 1584
2018 First official language - English 29 27 23 4 3 14 1 65 8 1634
2018 First official language - French 28 31 20 2 2 15 2 71 4 1111
2017 First official language - English 28 24 21 3 3 19 2 66 7 1912
2017 First official language - French 19 32 20 3 1 22 2 68 6 1402
2014 First official language - English 23 22 24 3 3 24 2 61 8 2487
2014 First official language - French 15 27 21 3 2 29 3 62 7 1662

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 15 85 2129
2019 First official language - French 13 87 1584
2017 First official language - English 17 83 1913
2017 First official language - French 14 86 1400
2014 First official language - English 14 86 2484
2014 First official language - French 12 88 1659

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 82 18 326
2019 First official language - French 84 16 202
2017 First official language - English 71 29 322
2017 First official language - French 75 25 192
2014 First official language - English 78 22 349
2014 First official language - French 76 24 204

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 55 28 4 5 6 0 0 84 11 263
2019 First official language - French 55 30 6 8 1 0 0 85 9 167
2017 First official language - English 42 34 7 10 5 1 1 78 15 229
2017 First official language - French 44 34 8 8 4 1 1 80 11 145
2014 First official language - English 57 28 3 6 4 0 0 86 10 273
2014 First official language - French 47 38 7 7 1 0 0 85 8 155
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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 66 18 8 3 3 1 0 85 7 2137
2019 First official language - French 65 22 7 2 3 1 0 88 5 1585
2018 First official language - English 57 24 10 4 4 2 0 82 8 1632
2018 First official language - French 53 28 9 4 5 1 0 82 8 1103
2017 First official language - English 58 21 11 4 4 2 0 81 8 1915
2017 First official language - French 54 27 12 4 3 1 1 82 6 1402

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 27 38 17 12 3 2 1 67 16 467
2019 First official language - French 24 41 16 8 2 3 4 71 12 598

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 34 37 17 5 3 4 0 74 8 2135
2019 First official language - French 31 39 17 5 2 5 0 75 7 1578
2018 First official language - English 25 36 22 8 3 6 0 65 12 1640
2018 First official language - French 26 37 21 6 3 6 0 67 10 1107
2017 First official language - English 13 33 24 12 8 9 1 51 22 1914
2017 First official language - French 11 30 27 11 7 13 0 47 22 1401

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 28 34 18 10 6 2 0 64 17 2130
2019 First official language - French 25 39 20 10 4 2 0 66 14 1581
2018 First official language - English 23 32 21 15 6 4 0 56 22 1640
2018 First official language - French 20 38 20 11 7 4 0 60 19 1110
2017 First official language - English 15 31 21 17 11 4 0 48 29 1914
2017 First official language - French 11 37 22 15 10 5 0 50 26 1403

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 27 26 21 10 13 0 1 54 24 2131
2019 First official language - French 22 22 22 15 17 0 2 45 32 1584
2018 First official language - English 23 25 24 12 15 0 2 48 27 1640
2018 First official language - French 18 22 24 15 19 0 1 41 35 1111
2017 First official language - English 24 28 19 14 14 0 1 53 28 1910
2017 First official language - French 14 22 23 17 21 0 3 37 39 1403

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 26 29 23 13 9 0 1 55 22 2130
2019 First official language - French 20 27 28 14 9 0 1 48 24 1580
2018 First official language - English 20 29 27 13 10 0 1 49 24 1634
2018 First official language - French 15 24 32 18 10 0 1 40 28 1109
2017 First official language - English 21 29 23 14 11 0 1 51 26 1909
2017 First official language - French 17 23 30 18 11 0 1 41 29 1403

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 29 31 18 13 8 1 1 61 21 2122
2019 First official language - French 23 27 24 15 9 0 2 51 25 1571
2018 First official language - English 22 30 23 13 10 1 1 53 23 1632
2018 First official language - French 16 27 28 18 10 1 1 44 28 1109
2017 First official language - English 23 29 23 13 10 0 2 53 23 1905
2017 First official language - French 17 24 26 19 12 1 2 42 32 1398

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 24 25 20 16 14 1 1 49 30 2124
2019 First official language - French 19 25 24 17 14 1 1 44 32 1574
2018 First official language - English 17 25 23 17 16 1 1 43 33 1635
2018 First official language - French 16 22 24 22 15 1 1 38 37 1110
2017 First official language - English 18 23 22 18 18 1 1 41 36 1910
2017 First official language - French 14 22 25 20 16 1 2 37 37 1401

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 50 25 11 6 4 0 4 79 10 2129
2019 First official language - French 48 24 14 5 4 0 5 76 9 1577
2018 First official language - English 44 26 14 6 4 1 5 74 11 1629
2018 First official language - French 37 28 17 6 4 1 7 71 11 1110
2017 First official language - English 44 25 12 7 5 1 6 74 13 1907
2017 First official language - French 34 28 16 7 5 1 9 69 14 1401

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 38 30 16 8 7 0 1 69 15 2130
2019 First official language - French 40 27 19 7 5 0 1 69 13 1581
2018 First official language - English 35 28 18 10 7 1 1 65 17 1635
2018 First official language - French 34 27 20 10 7 1 1 62 18 1109
2017 First official language - English 32 30 20 10 6 0 1 63 17 1910
2017 First official language - French 33 28 22 10 5 1 1 62 15 1400

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 30 35 18 8 7 1 1 66 15 2129
2019 First official language - French 30 34 21 9 4 1 1 65 13 1577
2018 First official language - English 24 33 23 11 6 1 1 58 18 1637
2018 First official language - French 23 32 26 11 5 1 1 57 17 1103
2017 First official language - English 24 30 23 12 8 1 2 56 20 1905
2017 First official language - French 25 31 23 13 5 1 2 58 19 1397

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 22 30 24 14 10 1 1 52 24 2126
2019 First official language - French 20 32 25 14 7 1 1 53 21 1579
2018 First official language - English 17 28 27 15 12 1 1 45 27 1632
2018 First official language - French 16 29 25 19 9 1 1 46 29 1103
2017 First official language - English 16 29 22 19 12 1 1 46 32 1906
2017 First official language - French 18 25 25 19 10 1 2 44 30 1401

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 26 29 22 12 9 1 1 56 22 2127
2019 First official language - French 25 29 25 12 8 0 1 55 20 1569
2018 First official language - English 20 27 26 15 11 1 1 47 26 1628
2018 First official language - French 18 28 25 17 10 1 1 47 27 1101
2017 First official language - English 20 29 21 17 12 0 1 49 29 1907
2017 First official language - French 20 27 23 17 10 1 2 48 28 1400

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 46 27 12 7 6 1 1 75 13 2124
2019 First official language - French 46 27 14 8 5 1 1 74 13 1575

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 32 32 20 8 6 1 1 65 15 2121
2019 First official language - French 34 30 20 10 4 1 1 65 14 1572
2018 First official language - English 27 30 23 11 6 1 1 59 17 1625
2018 First official language - French 25 30 24 13 7 1 1 56 20 1099
2017 First official language - English 29 31 20 10 7 1 1 62 18 1903
2017 First official language - French 24 32 22 12 7 1 2 58 19 1398

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 60 21 10 4 3 0 1 83 7 2120
2019 First official language - French 61 20 10 3 3 0 2 83 6 1577
2018 First official language - English 56 22 11 5 4 0 2 80 9 1626
2018 First official language - French 55 21 12 5 4 0 3 79 9 1092
2017 First official language - English 59 22 10 4 3 0 2 83 7 1911
2017 First official language - French 55 23 12 5 3 1 2 80 8 1402

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 72 12 6 2 2 1 5 90 4 2118
2019 First official language - French 70 14 6 2 1 1 6 90 4 1573
2018 First official language - English 66 15 7 4 3 1 4 85 7 1630
2018 First official language - French 64 17 8 3 3 1 5 86 6 1095

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 76 9 5 2 3 1 3 89 6 2128
2019 First official language - French 76 10 5 3 3 1 4 89 6 1581
2018 First official language - English 73 11 5 3 3 1 4 89 6 1631
2018 First official language - French 72 11 4 3 4 1 5 88 7 1103
2017 First official language - English 76 10 5 3 3 1 2 89 6 1911
2017 First official language - French 72 11 5 3 3 2 5 88 6 1401

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 66 21 7 2 2 0 1 88 4 2118
2019 First official language - French 65 20 7 3 2 0 3 87 5 1574
2018 First official language - English 64 22 8 2 2 0 1 88 4 1638
2018 First official language - French 62 21 9 4 2 0 3 85 6 1106
2017 First official language - English 64 22 7 3 2 0 1 88 5 1910
2017 First official language - French 58 22 9 4 2 1 4 84 6 1398

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 65 18 7 4 4 0 1 84 9 2123
2019 First official language - French 66 14 7 5 3 1 2 83 9 1577
2018 First official language - English 61 20 9 5 4 1 1 82 9 1633
2018 First official language - French 59 19 9 6 5 1 3 80 11 1104
2017 First official language - English 64 18 8 4 4 1 1 84 8 1910
2017 First official language - French 64 16 8 4 4 1 4 84 8 1403

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 65 10 3 1 1 0 20 94 2 2115
2019 First official language - French 61 13 6 2 1 0 16 89 4 1571
2018 First official language - English 59 11 4 1 0 0 24 93 2 1624
2018 First official language - French 54 15 6 3 1 1 21 88 4 1100
2017 First official language - English 60 12 4 2 1 0 22 92 3 1910
2017 First official language - French 58 12 5 2 1 1 19 88 5 1402

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 68 18 6 2 1 0 4 90 4 2120
2019 First official language - French 70 16 6 3 0 1 4 90 4 1575
2018 First official language - English 60 20 9 3 2 0 5 86 5 1630
2018 First official language - French 65 17 7 3 1 1 6 88 4 1104
2017 First official language - English 62 20 8 2 1 1 5 87 4 1900
2017 First official language - French 64 17 7 2 1 1 7 88 4 1393

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 71 14 6 2 4 1 2 88 6 2129
2019 First official language - French 76 13 4 2 2 0 3 92 5 1582
2018 First official language - English 65 17 7 3 3 1 3 86 7 1636
2018 First official language - French 68 13 7 3 3 1 5 86 6 1107
2017 First official language - English 60 19 9 5 5 1 2 81 10 1909
2017 First official language - French 64 17 8 4 3 1 4 85 7 1404

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 58 24 11 3 2 0 2 84 5 2129
2019 First official language - French 61 21 11 4 1 0 3 84 5 1577
2018 First official language - English 52 28 12 4 2 0 2 82 6 1633
2018 First official language - French 54 23 13 4 2 0 3 80 6 1107
2017 First official language - English 53 28 12 3 2 0 2 82 6 1906
2017 First official language - French 56 22 12 4 2 0 3 81 6 1402

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 19 34 31 12 4 0 0 53 16 2138
2019 First official language - French 17 31 35 13 4 0 0 49 16 1586
2018 First official language - English 14 33 36 12 5 0 0 47 17 1642
2018 First official language - French 13 30 37 15 5 0 0 43 20 1112
2017 First official language - English 10 31 37 15 7 1 0 41 22 1915
2017 First official language - French 11 24 41 17 6 0 0 35 23 1403

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 10 17 37 23 12 0 0 36 27 2115
2019 First official language - French 8 16 36 25 13 0 0 39 25 1580
2018 First official language - English 9 18 39 23 11 0 0 34 27 1630
2018 First official language - French 9 21 36 23 11 0 0 34 30 1093
2017 First official language - English 10 22 37 22 9 1 0 31 32 1910
2017 First official language - French 8 21 38 22 11 0 1 32 29 1400
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 27 32 20 9 9 2 1 28 72 2126
2019 First official language - French 21 30 23 13 11 1 1 22 78 1582
2018 First official language - English 32 28 17 10 9 2 1 33 67 1647
2018 First official language - French 26 25 23 13 11 1 1 27 73 1116
2017 First official language - English 33 25 17 10 8 5 2 35 65 1914
2017 First official language - French 27 24 21 12 11 3 2 28 72 1403

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 54 46 1477
2019 First official language - French 64 36 1206

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 43 57 1456
2019 First official language - French 36 64 1189
2018 First official language - English 32 68 1063
2018 First official language - French 30 70 803

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 40 19 14 9 11 1 6 64 21 2099
2019 First official language - French 33 19 16 12 13 1 6 56 27 1558
2018 First official language - English 39 17 15 10 12 1 5 59 24 1643
2018 First official language - French 33 16 15 14 14 1 6 54 30 1106

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 12 22 18 16 23 2 7 38 43 1450
2019 First official language - French 10 21 18 18 25 2 7 33 47 1181
2018 First official language - English 9 20 19 18 24 2 7 32 47 1066
2018 First official language - French 8 17 21 18 27 2 7 28 49 802
2017 First official language - English 9 19 18 19 24 3 8 32 48 1167
2017 First official language - French 8 16 18 18 25 2 13 28 51 961

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 7 18 17 18 33 2 6 27 55 1449
2019 First official language - French 5 15 16 21 38 1 4 21 62 1180
2018 First official language - English 5 13 15 20 42 2 3 19 66 1068
2018 First official language - French 4 11 15 21 44 1 3 16 68 798
2017 First official language - English 4 12 13 17 47 2 5 17 70 1170
2017 First official language - French 3 9 12 18 51 2 5 13 75 960
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