2019 Public Service Employee Survey Results by Theme for Canadian Space Agency by Question 99. What are the language requirements of your position?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	43	37	13	5	1	80	7	431
2019	Unilingual English	36	43	11	2	8	79	10	52
2017	Bilingual	39	44	9	7	2	83	8	382
2017	Unilingual English	45	37	7	5	5	82	11	56
2017	Either English or French	33	57	5	5	0	90	5	15
2014	Bilingual	34	40	14	9	3	74	12	376
2014	Unilingual English	45	37	6	6	6	82	12	51
2014	Either English or French	38	51	12	0	0	88	0	16
2011	Bilingual	42	40	11	5	2	82	7	506
2011	Unilingual English	48	38	5	3	6	86	9	68
2011	Unilingual French	50	20	30	0	0	70	0	10
2011	Either English or French	39	42	15	0	3	81	3	27
2008	Bilingual	42	38	11	7	2	80	9	447
2008	Unilingual English	41	38	10	9	3	78	12	69
2008	Unilingual French	30	40	20	10	0	70	10	10
2008	Either English or French	33	50	11	0	6	83	6	18

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	36	37	15	8	4	0	73	12	428
2019	Unilingual English	20	41	23	10	6	0	60	16	51
2017	Bilingual	33	36	15	10	5	1	69	16	381
2017	Unilingual English	27	53	3	11	7	0	79	17	56
2017	Either English or French	38	38	15	10	0	0	76	10	15

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	55	35	9	2	0	0	89	2	431
2019	Unilingual English	66	28	2	2	2	0	94	4	52
2017	Bilingual	50	37	10	2	1	0	87	2	382
2017	Unilingual English	57	39	0	2	2	0	96	4	56
2017	Either English or French	47	43	5	5	0	0	90	5	15
2014	Bilingual	57	31	9	2	1	0	88	3	376
2014	Unilingual English	67	21	4	4	2	2	90	6	51
2014	Either English or French	60	29	12	0	0	0	88	0	16
2011	Bilingual	60	33	5	1	1	0	93	2	506
2011	Unilingual English	67	22	5	3	1	1	90	4	68
2011	Unilingual French	70	20	10	0	0	0	90	0	10
2011	Either English or French	57	34	9	0	0	0	91	0	27

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	47	40	8	3	1	0	88	4	430
2019	Unilingual English	45	41	8	0	6	0	86	6	52
2017	Bilingual	44	40	10	4	1	0	84	5	382
2017	Unilingual English	56	35	2	0	5	2	93	5	56
2017	Either English or French	33	48	15	4	0	0	80	4	15
2014	Bilingual	43	38	13	5	2	0	81	6	376
2014	Unilingual English	61	23	6	6	4	0	84	10	51
2014	Either English or French	49	33	18	0	0	0	82	0	16
2011	Bilingual	49	41	7	2	2	0	90	4	506
2011	Unilingual English	62	25	5	9	0	0	86	9	68
2011	Unilingual French	60	30	10	0	0	0	90	0	10
2011	Either English or French	49	36	12	0	3	0	85	3	27
2008	Bilingual	46	43	6	5	1	0	89	5	449
2008	Unilingual English	43	41	9	7	0	0	84	7	69
2008	Unilingual French	20	70	0	10	0	0	90	10	10
2008	Either English or French	50	39	6	0	6	0	89	6	18

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	50	30	15	4	1	0	80	5	431
2019	Unilingual English	32	35	13	15	4	0	67	20	52
2017	Bilingual	40	35	16	6	4	0	75	10	381
2017	Unilingual English	45	25	19	2	7	2	72	9	56
2017	Either English or French	37	15	33	14	0	0	53	14	15
2014	Bilingual	36	38	16	7	3	0	74	10	376
2014	Unilingual English	45	37	6	2	10	0	82	12	51
2014	Either English or French	42	30	22	6	0	0	72	6	16
2011	Bilingual	42	38	13	4	4	0	79	8	506
2011	Unilingual English	46	34	11	7	1	0	80	9	68
2011	Unilingual French	30	60	10	0	0	0	90	0	10
2011	Either English or French	39	27	12	16	3	3	68	20	27

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	47	33	13	5	2	0	0	80	7	430
2019	Unilingual English	27	39	15	14	6	0	0	65	20	52
2017	Bilingual	36	39	15	7	2	0	0	75	10	382
2017	Unilingual English	36	38	11	5	9	2	0	75	14	56
2017	Either English or French	33	10	43	9	5	0	0	43	14	15
2014	Bilingual	34	41	15	8	3	0	0	75	10	376
2014	Unilingual English	37	37	8	8	8	2	0	76	16	51
2014	Either English or French	36	35	17	12	0	0	0	72	12	16
2011	Bilingual	38	41	11	6	4	0	0	79	9	506
2011	Unilingual English	43	38	12	3	4	0	0	81	7	68
2011	Unilingual French	40	60	0	0	0	0	0	100	0	10
2011	Either English or French	39	32	7	14	5	0	3	73	20	27
2008	Bilingual	29	43	18	9	1	0	0	72	11	450
2008	Unilingual English	29	35	19	12	6	0	0	64	17	69
2008	Unilingual French	20	60	10	10	0	0	0	80	10	10
2008	Either English or French	28	50	11	11	0	0	0	78	11	18

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	45	28	14	8	2	3	0	75	10	431
2019	Unilingual English	36	30	19	4	7	2	2	69	11	52
2017	Bilingual	41	27	17	7	5	3	1	71	12	382
2017	Unilingual English	42	36	7	4	12	0	0	77	15	56
2017	Either English or French	25	10	32	10	4	0	18	43	18	15
2014	Bilingual	40	29	15	9	4	4	1	72	13	376
2014	Unilingual English	51	26	8	12	4	0	0	76	16	51
2014	Either English or French	24	36	23	10	0	6	0	64	11	16
2011	Bilingual	45	24	12	9	5	5	0	73	15	506
2011	Unilingual English	53	28	6	1	6	6	0	86	8	68
2011	Unilingual French	50	50	0	0	0	0	0	100	0	10
2011	Either English or French	44	12	26	9	3	3	3	60	13	27
2008	Bilingual	35	29	16	11	6	2	1	66	17	450
2008	Unilingual English	28	28	14	13	10	7	0	59	25	69
2008	Unilingual French	40	30	20	0	0	10	0	78	0	10
2008	Either English or French	50	33	17	0	0	0	0	83	0	18

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	55	28	9	3	2	1	3	86	5	431
2019	Unilingual English	42	28	16	4	4	4	2	75	8	52

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	55	30	9	4	2	0	0	85	6	432
2019	Unilingual English	45	34	16	2	2	2	0	80	4	52
2017	Bilingual	47	38	9	3	1	1	1	87	4	382
2017	Unilingual English	57	24	5	6	5	3	0	84	11	56
2017	Either English or French	53	28	5	5	0	4	5	89	6	15
2014	Bilingual	45	36	10	3	3	3	0	84	6	376
2014	Unilingual English	41	35	12	8	2	2	0	78	10	51
2014	Either English or French	53	16	19	0	0	6	6	79	0	16
2011	Bilingual	45	33	13	5	3	1	0	79	8	506
2011	Unilingual English	36	34	20	6	3	1	0	71	9	68
2011	Unilingual French	20	80	0	0	0	0	0	100	0	10
2011	Either English or French	64	10	14	5	7	0	0	74	12	27
2008	Bilingual	37	32	16	7	5	1	1	71	12	450
2008	Unilingual English	28	30	20	10	7	3	1	61	18	69
2008	Unilingual French	0	40	40	10	0	10	0	44	11	10
2008	Either English or French	44	33	0	11	6	6	0	82	18	18

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	48	32	10	6	2	0	1	81	9	429
2019	Unilingual English	46	33	13	4	2	2	0	81	6	52
2017	Bilingual	46	39	8	4	2	1	1	86	5	382
2017	Unilingual English	37	42	10	9	2	0	0	79	11	56
2017	Either English or French	63	28	0	0	10	0	0	90	10	15
2014	Bilingual	41	40	10	5	3	1	0	82	9	375
2014	Unilingual English	39	35	12	12	2	0	0	74	14	51
2014	Either English or French	48	28	18	0	6	0	0	75	6	16
2011	Bilingual	43	38	11	5	3	0	0	81	8	506
2011	Unilingual English	31	38	15	12	4	0	0	69	16	68
2011	Unilingual French	10	70	10	10	0	0	0	80	10	10
2011	Either English or French	54	20	12	11	3	0	0	74	14	27
2008	Bilingual	36	34	14	10	5	0	0	70	16	450
2008	Unilingual English	30	29	12	20	9	0	0	59	29	69
2008	Unilingual French	0	60	40	0	0	0	0	60	0	10
2008	Either English or French	41	35	0	18	6	0	0	76	24	17

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	56	29	8	4	3	0	85	6	429
2019	Unilingual English	55	29	12	2	0	2	86	2	51
2017	Bilingual	51	29	10	5	3	1	82	8	382
2017	Unilingual English	50	32	9	4	5	0	82	9	56
2017	Either English or French	63	28	0	0	10	0	90	10	15
2014	Bilingual	47	33	12	5	3	0	80	8	376
2014	Unilingual English	47	31	10	10	2	0	79	12	51
2014	Either English or French	48	27	13	12	0	0	75	12	16

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	27	37	20	7	4	6	0	68	12	428
2019	Unilingual English	20	31	23	14	2	10	0	57	18	52
2017	Bilingual	23	36	19	11	4	6	0	63	16	382
2017	Unilingual English	27	35	14	7	10	6	0	66	19	56
2017	Either English or French	33	15	15	10	4	23	0	62	19	15
2014	Bilingual	24	42	17	7	4	5	0	70	12	376
2014	Unilingual English	25	30	24	6	6	10	0	61	13	51
2014	Either English or French	11	40	24	6	0	19	0	63	7	16
2011	Bilingual	23	34	20	11	5	7	0	61	17	506
2011	Unilingual English	25	35	14	9	4	10	3	68	15	68
2011	Unilingual French	10	60	20	0	0	10	0	78	0	10
2011	Either English or French	40	32	10	11	0	3	3	78	11	27

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	26	38	19	13	4	1	0	64	17	427
2019	Unilingual English	16	22	29	20	6	4	2	41	28	52
2017	Bilingual	18	34	25	13	7	3	0	54	21	382
2017	Unilingual English	20	29	23	14	12	2	0	49	27	56
2017	Either English or French	28	10	14	21	10	18	0	46	37	15
2014	Bilingual	19	41	21	11	4	3	0	63	15	376
2014	Unilingual English	16	35	20	20	10	0	0	51	29	51
2014	Either English or French	0	54	34	6	6	0	0	54	13	16
2011	Bilingual	23	37	21	11	6	2	0	62	17	506
2011	Unilingual English	25	35	23	10	4	3	0	61	15	68
2011	Unilingual French	30	30	30	0	0	10	0	67	0	10
2011	Either English or French	22	44	17	3	11	0	3	68	14	27
2008	Bilingual	17	42	22	11	6	2	0	60	18	450
2008	Unilingual English	20	23	23	13	17	3	0	45	31	69
2008	Unilingual French	20	30	30	10	0	10	0	56	11	10
2008	Either English or French	33	22	17	11	11	6	0	59	24	18

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	18	37	20	15	6	4	0	57	22	428
2019	Unilingual English	16	19	18	24	14	10	0	39	42	52
2017	Bilingual	9	31	31	14	8	6	1	43	24	382
2017	Unilingual English	13	34	20	13	12	9	0	51	27	56
2017	Either English or French	22	0	20	33	15	10	0	25	53	15
2014	Bilingual	12	36	26	14	4	6	0	52	20	376
2014	Unilingual English	14	26	24	22	10	6	0	42	33	51
2014	Either English or French	0	43	39	12	6	0	0	43	18	16
2011	Bilingual	11	38	21	17	7	5	0	53	25	506
2011	Unilingual English	13	38	25	15	6	4	0	53	21	68
2011	Unilingual French	0	60	20	0	0	20	0	75	0	10
2011	Either English or French	15	24	12	25	12	9	3	44	42	27
2008	Bilingual	7	34	26	18	8	7	0	45	28	450
2008	Unilingual English	10	25	22	19	16	6	1	38	38	68
2008	Unilingual French	0	40	40	10	0	10	0	44	11	10
2008	Either English or French	6	28	22	33	6	0	6	35	41	18

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	19	38	21	14	6	2	0	58	21	428
2019	Unilingual English	4	31	31	29	4	2	0	35	34	52
2017	Bilingual	16	47	18	10	5	3	0	65	16	380
2017	Unilingual English	15	31	20	19	14	2	0	46	34	56
2017	Either English or French	5	5	21	37	15	18	0	12	63	15
2014	Bilingual	18	38	23	13	5	2	0	58	19	376
2014	Unilingual English	14	39	26	14	6	2	0	54	20	51
2014	Either English or French	0	43	51	6	0	0	0	43	6	16
2011	Bilingual	15	42	20	16	6	1	0	57	23	505
2011	Unilingual English	13	44	21	15	6	1	0	58	21	68
2011	Unilingual French	10	80	10	0	0	0	0	90	0	10
2011	Either English or French	16	33	7	16	12	12	3	58	33	26
2008	Bilingual	15	41	22	12	8	2	0	58	20	450
2008	Unilingual English	16	33	23	17	9	1	0	50	26	69
2008	Unilingual French	0	30	50	10	0	10	0	33	11	10
2008	Either English or French	22	11	28	11	22	0	6	35	35	18

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	33	38	16	10	3	71	13	431
2019	Unilingual English	20	41	14	13	12	61	25	52
2017	Bilingual	27	42	13	14	5	69	19	382
2017	Unilingual English	21	38	12	18	11	59	29	56
2017	Either English or French	28	48	14	5	4	76	10	15
2014	Bilingual	22	41	17	15	6	63	20	376
2014	Unilingual English	14	43	24	12	8	57	19	51
2014	Either English or French	26	39	10	25	0	65	25	16
2011	Bilingual	26	40	17	12	6	66	18	505
2011	Unilingual English	20	40	17	16	7	60	23	68
2011	Unilingual French	20	60	20	0	0	80	0	10
2011	Either English or French	17	39	25	15	3	56	19	27

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	27	45	14	11	3	72	14	431
2019	Unilingual English	17	57	15	9	2	74	11	52
2017	Bilingual	28	42	15	10	4	71	14	382
2017	Unilingual English	25	49	10	7	9	74	16	56
2017	Either English or French	27	57	5	5	5	85	10	15

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	46	32	9	9	3	0	0	79	11	431
2019	Unilingual English	41	35	19	2	2	2	0	77	4	52
2017	Bilingual	40	41	11	5	1	1	0	82	7	381
2017	Unilingual English	37	38	9	5	9	2	0	76	15	56
2017	Either English or French	48	15	23	5	4	0	5	66	10	15
2014	Bilingual	37	40	10	8	3	1	0	78	11	376
2014	Unilingual English	35	41	12	10	2	0	0	76	12	51
2014	Either English or French	18	69	6	0	6	0	0	87	6	16
2011	Bilingual	38	37	13	8	4	1	0	75	12	506
2011	Unilingual English	32	31	17	13	7	0	0	63	20	68
2011	Unilingual French	10	70	20	0	0	0	0	80	0	10
2011	Either English or French	49	22	12	5	12	0	0	71	17	27
2008	Bilingual	29	36	15	12	7	0	1	66	19	450
2008	Unilingual English	31	26	15	21	7	0	0	57	28	68
2008	Unilingual French	10	40	50	0	0	0	0	50	0	10
2008	Either English or French	28	33	11	17	11	0	0	61	28	18

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	38	40	10	10	2	0	78	12	427
2019	Unilingual English	31	25	29	13	2	0	56	15	52
2017	Bilingual	42	41	9	6	2	0	83	8	382
2017	Unilingual English	39	40	5	10	6	0	79	16	56
2017	Either English or French	32	35	28	5	0	0	67	5	15
2014	Bilingual	39	40	11	6	2	0	80	9	376
2014	Unilingual English	24	50	10	8	8	0	75	16	51
2014	Either English or French	43	34	17	0	6	0	77	6	16
2011	Bilingual	43	39	10	4	2	1	83	7	506
2011	Unilingual English	38	39	12	10	1	0	77	11	68
2011	Unilingual French	50	30	10	10	0	0	80	10	10
2011	Either English or French	39	39	12	0	3	7	84	4	27
2008	Bilingual	38	40	11	8	1	2	80	9	450
2008	Unilingual English	29	35	14	17	4	0	64	22	69
2008	Unilingual French	10	50	40	0	0	0	60	0	10
2008	Either English or French	33	44	22	0	0	0	78	0	18

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	23	35	19	14	7	2	0	59	22	431
2019	Unilingual English	3	26	24	21	22	2	0	31	44	52
2017	Bilingual	28	42	14	9	4	2	1	72	14	380
2017	Unilingual English	21	27	18	11	21	2	0	49	32	56
2017	Either English or French	22	43	10	15	5	4	0	68	21	15
2014	Bilingual	26	39	17	9	6	2	0	67	16	376
2014	Unilingual English	14	31	21	18	14	2	0	46	32	51
2014	Either English or French	6	45	18	12	6	0	13	59	21	16
2011	Bilingual	32	38	12	11	5	1	0	71	17	506
2011	Unilingual English	24	30	14	17	13	2	0	54	31	68
2011	Unilingual French	20	70	10	0	0	0	0	90	0	10
2011	Either English or French	35	22	12	15	9	3	3	62	26	27
2008	Bilingual	23	36	16	14	8	1	1	61	23	450
2008	Unilingual English	14	19	22	23	22	0	0	33	45	69
2008	Unilingual French	0	40	40	10	0	10	0	44	11	10
2008	Either English or French	22	39	11	17	0	6	6	69	19	18

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	11	28	17	20	19	2	3	41	41	431
2019	Unilingual English	2	26	19	15	34	4	0	29	51	52
2017	Bilingual	14	19	17	25	20	2	4	35	47	380
2017	Unilingual English	7	23	16	23	27	4	0	32	51	56
2017	Either English or French	0	10	20	15	19	0	35	15	54	15
2014	Bilingual	7	18	18	25	27	1	3	26	55	376
2014	Unilingual English	12	25	6	27	28	2	0	38	56	51
2014	Either English or French	0	16	24	22	24	0	13	19	53	16
2011	Bilingual	11	23	18	21	22	1	3	36	45	506
2011	Unilingual English	9	19	16	22	26	4	4	30	52	68
2011	Unilingual French	10	20	40	10	20	0	0	30	30	10
2011	Either English or French	13	17	12	3	36	3	15	37	48	27
2008	Bilingual	11	25	15	23	21	1	4	38	46	449
2008	Unilingual English	12	16	10	26	30	1	4	29	60	69
2008	Unilingual French	0	20	20	30	30	0	0	20	60	10
2008	Either English or French	11	17	17	11	28	6	11	33	47	18

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	54	20	14	4	3	1	5	78	7	431
2019	Unilingual English	50	24	10	6	2	4	4	81	8	52

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	71	8	7	3	1	1	10	89	4	428
2019	Unilingual English	43	11	15	6	2	9	15	71	9	52

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	52	22	13	6	2	1	4	78	9	432
2019	Unilingual English	35	31	12	6	4	6	6	75	11	52

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	46	18	17	8	4	3	5	69	13	432
2019	Unilingual English	27	24	18	8	6	9	9	62	16	52

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	28	11	14	23	17	2	5	42	43	431
2019	Unilingual English	30	14	15	11	14	7	9	53	29	52

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	73	11	5	3	2	0	5	89	5	430
2019	Unilingual English	68	13	4	2	0	4	8	92	3	52

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	73	9	7	3	3	1	4	87	6	430
2019	Unilingual English	61	8	8	0	4	11	9	86	5	50

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	84	4	0	0	1	1	10	99	1	428
2019	Unilingual English	72	0	6	2	2	8	11	88	5	51

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	34	44	11	8	3	0	78	12	430
2019	Unilingual English	33	42	11	11	4	0	75	14	52
2017	Bilingual	32	43	13	7	4	1	75	11	382
2017	Unilingual English	24	56	6	9	5	0	80	14	55
2017	Either English or French	42	32	15	5	5	0	75	10	15
2014	Bilingual	25	44	16	9	6	0	70	15	376
2014	Unilingual English	27	55	4	8	6	0	82	14	51
2014	Either English or French	26	34	16	24	0	0	60	24	16
2011	Bilingual	37	44	9	5	4	0	81	10	506
2011	Unilingual English	33	40	10	10	7	0	73	17	68
2011	Unilingual French	60	20	10	10	0	0	80	10	10
2011	Either English or French	31	33	21	9	7	0	64	15	27

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	37	36	13	10	4	73	14	431
2019	Unilingual English	26	34	21	12	7	59	19	52
2017	Bilingual	38	36	12	10	5	74	15	382
2017	Unilingual English	38	30	12	14	5	68	20	56
2017	Either English or French	42	27	5	26	0	69	26	15
2014	Bilingual	30	42	13	9	5	72	15	376
2014	Unilingual English	29	37	14	14	6	67	19	51
2014	Either English or French	49	22	16	12	0	71	12	16

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	32	43	12	9	3	1	1	76	12	424
2019	Unilingual English	21	44	19	12	4	0	0	66	15	51
2017	Bilingual	34	39	13	10	4	1	0	73	14	381
2017	Unilingual English	30	47	9	9	5	0	0	77	14	56
2017	Either English or French	42	25	10	23	0	0	0	67	23	15
2014	Bilingual	29	40	17	10	4	0	0	69	13	376
2014	Unilingual English	34	43	10	11	2	0	0	77	13	51
2014	Either English or French	49	34	12	6	0	0	0	83	6	16
2011	Bilingual	33	43	14	6	3	1	0	77	9	506
2011	Unilingual English	37	40	10	10	3	0	0	77	13	68
2011	Unilingual French	30	60	10	0	0	0	0	90	0	10
2011	Either English or French	52	24	17	3	3	0	0	76	7	27

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	19	44	22	11	2	2	0	64	14	432
2019	Unilingual English	19	40	28	6	4	4	0	61	10	52
2017	Bilingual	17	42	23	9	5	3	1	62	14	381
2017	Unilingual English	23	39	16	9	7	5	0	66	17	56
2017	Either English or French	23	42	10	10	15	0	0	65	25	15

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	47	33	10	6	3	0	1	82	9	431
2019	Unilingual English	38	39	6	12	6	0	0	77	18	52
2017	Bilingual	45	35	10	5	3	0	1	82	8	382
2017	Unilingual English	41	34	12	7	5	0	0	75	12	56
2017	Either English or French	43	37	10	10	0	0	0	80	10	15
2014	Bilingual	36	39	14	5	3	1	2	76	9	376
2014	Unilingual English	40	31	17	8	4	0	0	71	12	51
2014	Either English or French	38	34	11	11	6	0	0	72	17	16
2011	Bilingual	40	38	11	6	3	0	1	79	9	506
2011	Unilingual English	36	34	15	9	4	0	1	71	13	68
2011	Unilingual French	40	40	10	10	0	0	0	80	10	10
2011	Either English or French	41	34	7	5	7	0	7	80	13	27

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	30	35	14	14	7	0	65	21	431
2019	Unilingual English	25	32	21	12	11	0	57	22	52
2017	Bilingual	29	35	14	15	6	0	64	22	381
2017	Unilingual English	32	36	22	5	6	0	67	11	56
2017	Either English or French	14	48	33	5	0	0	62	5	15
2014	Bilingual	27	39	19	10	5	0	65	15	376
2014	Unilingual English	20	51	16	12	2	0	71	14	51
2014	Either English or French	30	45	19	5	0	0	76	5	16
2011	Bilingual	21	35	21	14	8	1	57	22	506
2011	Unilingual English	19	37	33	9	3	0	56	12	68
2011	Unilingual French	40	30	20	10	0	0	70	10	10
2011	Either English or French	37	36	22	5	0	0	73	5	27
2008	Bilingual	16	30	26	14	13	0	47	27	449
2008	Unilingual English	14	38	28	17	3	0	52	20	69
2008	Unilingual French	10	40	30	20	0	0	50	20	10
2008	Either English or French	28	39	22	6	6	0	67	11	18

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	61	22	6	3	3	2	2	86	7	430
2019	Unilingual English	54	20	7	2	5	4	8	84	8	52
2017	Bilingual	46	29	7	6	2	4	5	84	9	382
2017	Unilingual English	45	23	7	4	5	9	7	81	11	56
2017	Either English or French	61	29	5	0	0	5	0	94	0	14
2014	Bilingual	42	27	10	8	4	5	4	76	13	376
2014	Unilingual English	35	35	4	4	12	4	6	78	17	51
2014	Either English or French	54	22	12	0	6	0	6	81	7	16
2011	Bilingual	45	32	8	6	3	3	3	82	10	506
2011	Unilingual English	35	29	8	15	9	0	4	67	25	68
2011	Unilingual French	70	20	10	0	0	0	0	90	0	10
2011	Either English or French	59	17	17	3	3	0	0	76	7	27

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Bilingual	24	44	33	431
2019	Unilingual English	15	47	38	52
2017	Bilingual	24	48	28	381
2017	Unilingual English	22	57	22	54
2017	Either English or French	21	20	59	15
2014	Bilingual	18	47	35	376
2014	Unilingual English	16	45	39	51
2014	Either English or French	0	59	41	16
2011	Bilingual	22	55	24	506
2011	Unilingual English	16	62	22	68
2011	Unilingual French	10	90	0	10
2011	Either English or French	35	42	23	27

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Bilingual	16	36	23	4	16	5	99
2017	Bilingual	16	29	32	9	9	4	86
2017	Unilingual English	16	34	33	16	0	0	12
2014	Bilingual	19	27	30	16	9999	7	65
2011	Bilingual	18	25	37	9	9999	11	108
2011	Unilingual English	46	27	9	9	9999	9	11

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	43	43	9	3	2	0	86	5	428
2019	Unilingual English	38	41	8	7	6	0	79	13	52
2017	Bilingual	41	40	11	5	3	0	82	8	380
2017	Unilingual English	47	31	8	7	7	0	77	14	56
2017	Either English or French	38	32	15	10	5	0	70	15	15
2014	Bilingual	34	44	15	7	1	0	78	7	376
2014	Unilingual English	47	30	14	6	4	0	77	10	51
2014	Either English or French	30	45	12	0	0	13	86	0	16
2011	Bilingual	41	43	8	4	2	1	85	7	506
2011	Unilingual English	44	43	4	6	3	0	87	9	68
2011	Unilingual French	40	30	30	0	0	0	70	0	10
2011	Either English or French	41	37	10	5	3	3	81	9	27
2008	Bilingual	44	34	13	6	3	0	79	9	448
2008	Unilingual English	48	39	9	3	1	0	87	4	69
2008	Unilingual French	30	50	20	0	0	0	80	0	10
2008	Either English or French	44	39	11	0	6	0	83	6	18

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	33	46	11	7	3	0	0	79	10	432
2019	Unilingual English	11	45	28	16	0	0	0	56	16	52
2017	Bilingual	24	43	15	11	5	1	0	68	16	380
2017	Unilingual English	14	46	13	15	12	0	0	60	27	56
2017	Either English or French	0	38	5	30	27	0	0	38	57	15
2014	Bilingual	25	46	17	9	3	1	0	71	12	376
2014	Unilingual English	28	35	19	12	6	0	0	63	18	51
2014	Either English or French	18	40	16	6	6	0	13	67	15	16
2011	Bilingual	20	40	15	17	6	1	0	61	24	505
2011	Unilingual English	19	45	16	16	1	3	0	66	18	68
2011	Unilingual French	20	50	20	10	0	0	0	70	10	10
2011	Either English or French	27	37	21	12	0	0	3	66	12	27

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	6	29	39	18	5	1	2	24	36	430
2019	Unilingual English	6	21	48	17	4	0	4	22	28	52
2017	Bilingual	11	27	41	14	6	0	2	19	39	379
2017	Unilingual English	9	21	44	18	5	0	4	24	30	55
2017	Either English or French	0	21	38	37	0	0	5	39	22	15
2014	Bilingual	13	34	33	14	5	0	1	19	47	375
2014	Unilingual English	8	33	33	15	8	0	2	24	42	51
2014	Either English or French	6	29	53	5	6	0	0	11	36	16
2011	Bilingual	11	30	33	17	6	0	2	24	42	502
2011	Unilingual English	7	33	35	16	3	0	6	20	42	68
2011	Unilingual French	0	10	80	10	0	0	0	10	10	10
2011	Either English or French	9	3	43	23	19	0	3	43	12	27
2008	Bilingual	14	34	32	14	4	0	2	19	48	449
2008	Unilingual English	16	36	30	7	9	1	0	16	53	69
2008	Unilingual French	30	50	20	0	0	0	0	0	80	10
2008	Either English or French	0	28	39	17	11	0	6	29	29	18

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	3	16	31	30	16	2	1	48	20	429
2019	Unilingual English	5	20	38	17	15	0	4	34	27	51
2017	Bilingual	8	19	34	22	11	3	3	35	29	380
2017	Unilingual English	7	11	35	17	23	2	6	43	20	54
2017	Either English or French	0	34	26	16	19	0	5	37	36	14
2014	Bilingual	17	26	32	15	7	2	3	22	45	376
2014	Unilingual English	14	12	33	25	12	0	4	39	27	51
2014	Either English or French	7	30	32	11	7	0	14	20	43	15
2011	Bilingual	6	19	33	22	13	3	3	38	27	501
2011	Unilingual English	1	13	23	31	21	3	7	58	16	67
2011	Unilingual French	0	0	50	50	0	0	0	50	0	10
2011	Either English or French	5	10	25	29	27	0	3	58	16	27
2008	Bilingual	13	34	26	15	8	2	2	23	49	450
2008	Unilingual English	7	26	22	26	15	1	1	42	35	68
2008	Unilingual French	30	20	40	0	0	10	0	0	56	10
2008	Either English or French	6	11	22	33	11	6	11	53	20	18

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	27	28	28	9	5	1	2	15	56	432
2019	Unilingual English	12	32	23	16	10	0	7	28	48	51
2017	Bilingual	24	33	27	7	6	1	3	13	59	381
2017	Unilingual English	22	25	27	14	5	6	2	21	50	56
2017	Either English or French	23	38	10	14	4	5	5	21	68	15
2014	Bilingual	36	27	23	9	3	1	2	12	65	376
2014	Unilingual English	14	29	31	12	8	2	4	21	46	51
2014	Either English or French	26	34	28	12	0	0	0	12	60	16
2011	Bilingual	17	29	30	13	9	1	2	22	48	503
2011	Unilingual English	15	19	35	19	7	1	3	27	36	68
2011	Unilingual French	30	40	20	10	0	0	0	10	70	10
2011	Either English or French	25	19	34	9	7	0	7	17	47	27
2008	Bilingual	22	32	27	12	4	1	2	16	56	450
2008	Unilingual English	13	29	32	14	10	1	0	25	43	69
2008	Unilingual French	30	20	40	0	0	10	0	0	56	10
2008	Either English or French	28	17	17	6	11	6	17	21	57	18

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	6	24	39	21	8	1	1	30	31	428
2019	Unilingual English	2	21	36	30	9	0	2	40	23	51
2017	Bilingual	10	25	34	19	10	1	2	30	36	381
2017	Unilingual English	4	11	35	34	14	0	2	50	15	55
2017	Either English or French	0	5	26	20	27	0	22	60	7	15
2014	Bilingual	10	26	37	19	6	1	2	25	37	375
2014	Unilingual English	4	14	44	24	8	2	4	34	19	51
2014	Either English or French	6	17	46	11	6	0	13	20	27	16
2011	Bilingual	9	26	33	22	7	1	1	30	36	503
2011	Unilingual English	4	19	35	30	9	0	3	40	24	68
2011	Unilingual French	10	40	40	10	0	0	0	10	50	10
2011	Either English or French	0	12	30	27	27	0	3	57	12	27
2008	Bilingual	15	32	33	13	4	0	1	18	48	450
2008	Unilingual English	3	25	39	16	16	0	1	32	28	69
2008	Unilingual French	10	40	40	0	0	10	0	0	56	10
2008	Either English or French	0	28	17	28	6	6	17	43	36	18

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	15	26	30	18	8	2	1	27	42	431
2019	Unilingual English	18	45	17	11	4	0	4	16	66	51
2017	Bilingual	16	31	25	14	9	1	4	25	49	380
2017	Unilingual English	12	28	20	24	13	2	2	38	42	55
2017	Either English or French	15	28	33	10	9	0	5	20	45	15
2014	Bilingual	22	34	26	10	4	1	4	14	59	375
2014	Unilingual English	14	29	31	10	10	0	6	21	46	51
2014	Either English or French	12	29	24	29	6	0	0	35	40	16
2011	Bilingual	19	30	26	13	6	1	4	21	52	502
2011	Unilingual English	14	27	31	19	4	1	3	24	43	68
2011	Unilingual French	0	50	30	20	0	0	0	20	50	10
2011	Either English or French	13	13	15	36	15	3	3	55	29	27
2008	Bilingual	22	30	23	15	6	0	3	22	54	450
2008	Unilingual English	22	28	30	10	10	0	0	20	49	69
2008	Unilingual French	20	30	50	0	0	0	0	0	50	10
2008	Either English or French	0	22	33	17	11	6	11	33	27	18

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	6	15	29	29	16	2	3	48	22	429
2019	Unilingual English	9	13	42	22	11	0	2	34	22	51
2017	Bilingual	5	15	28	26	17	2	6	48	22	381
2017	Unilingual English	5	14	18	33	20	2	7	59	21	55
2017	Either English or French	0	5	10	25	46	4	10	83	5	15
2014	Bilingual	4	14	26	30	18	2	6	52	20	375
2014	Unilingual English	6	6	29	29	20	2	8	54	13	51
2014	Either English or French	5	0	29	36	17	0	13	61	6	16
2011	Bilingual	4	13	26	27	19	4	6	52	19	502
2011	Unilingual English	0	13	27	29	25	3	3	57	14	68
2011	Unilingual French	10	10	30	40	10	0	0	50	20	10
2011	Either English or French	0	3	22	37	24	3	10	71	4	27
2008	Bilingual	12	20	27	25	9	2	4	36	34	449
2008	Unilingual English	7	17	23	26	20	0	6	49	26	69
2008	Unilingual French	20	40	0	20	10	10	0	33	67	10
2008	Either English or French	0	6	17	28	11	17	22	64	9	18

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	15	23	38	14	7	2	2	21	39	431
2019	Unilingual English	8	23	43	12	7	0	7	21	33	51
2017	Bilingual	13	26	38	11	7	2	3	19	42	382
2017	Unilingual English	13	12	47	20	5	0	2	26	26	55
2017	Either English or French	23	23	36	9	4	0	5	14	48	15
2014	Bilingual	17	29	34	10	6	1	3	17	48	375
2014	Unilingual English	6	22	43	22	4	0	4	27	29	51
2014	Either English or French	26	17	41	17	0	0	0	17	43	16

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	3	15	34	28	16	1	3	46	19	432
2019	Unilingual English	4	9	24	38	21	0	4	61	14	51

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	17	38	23	18	3	2	0	56	21	430
2019	Unilingual English	6	24	34	18	8	10	0	33	29	51

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	54	30	6	6	2	0	0	85	9	431
2019	Unilingual English	32	32	24	6	4	2	0	65	10	51
2017	Bilingual	49	34	9	4	2	1	1	85	6	382
2017	Unilingual English	33	41	7	12	5	0	2	76	18	56
2017	Either English or French	32	48	10	5	4	0	0	80	10	15
2014	Bilingual	49	31	9	7	4	1	0	81	11	376
2014	Unilingual English	36	39	14	8	2	2	0	76	10	51
2014	Either English or French	42	27	12	19	0	0	0	69	19	16

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	55	36	5	3	2	0	90	5	432
2019	Unilingual English	46	40	8	2	2	2	88	4	52
2017	Bilingual	51	36	8	4	1	0	87	5	382
2017	Unilingual English	41	45	5	5	4	0	86	9	56
2017	Either English or French	57	37	5	0	0	0	95	0	15
2014	Bilingual	49	38	8	3	2	0	87	5	376
2014	Unilingual English	36	55	10	0	0	0	90	0	51
2014	Either English or French	53	29	12	6	0	0	83	6	16

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	46	37	11	3	2	1	0	84	6	430
2019	Unilingual English	37	47	10	4	2	0	0	83	6	52

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	40	42	11	6	1	0	0	82	7	430
2019	Unilingual English	23	50	16	4	6	2	0	74	9	52
2017	Bilingual	41	42	11	3	2	1	0	84	5	382
2017	Unilingual English	36	45	14	0	5	0	0	81	5	56
2017	Either English or French	42	33	15	5	0	4	0	79	5	15
2014	Bilingual	42	41	9	4	2	2	0	85	6	376
2014	Unilingual English	45	33	16	4	2	0	0	78	6	51
2014	Either English or French	55	28	18	0	0	0	0	82	0	16
2011	Bilingual	37	45	10	3	2	3	0	85	5	506
2011	Unilingual English	44	30	12	6	4	1	1	77	10	68
2011	Unilingual French	30	60	10	0	0	0	0	90	0	10
2011	Either English or French	47	29	12	5	3	0	3	79	9	27

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	48	38	7	4	1	1	0	88	5	429
2019	Unilingual English	38	41	13	0	4	4	0	83	4	52
2017	Bilingual	44	42	9	2	1	3	0	88	3	381
2017	Unilingual English	38	45	7	0	5	4	2	87	6	56
2017	Either English or French	23	58	5	10	0	4	0	84	11	15
2014	Bilingual	45	36	13	3	1	3	0	83	4	376
2014	Unilingual English	38	41	14	2	4	2	0	80	6	51
2014	Either English or French	49	39	12	0	0	0	0	88	0	16

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	54	32	9	3	1	0	87	4	431
2019	Unilingual English	48	37	11	0	4	0	85	4	52
2017	Bilingual	49	38	8	3	2	0	87	5	382
2017	Unilingual English	45	41	7	0	7	0	86	7	56
2017	Either English or French	42	43	10	4	0	0	85	4	15
2014	Bilingual	50	37	7	3	3	0	88	5	375
2014	Unilingual English	55	29	10	4	2	0	84	6	51
2014	Either English or French	47	41	12	0	0	0	88	0	16
2011	Bilingual	44	43	7	3	2	0	88	5	506
2011	Unilingual English	52	34	7	4	3	0	86	7	68
2011	Either English or French	54	31	3	3	5	3	88	9	27
2008	Bilingual	32	47	12	5	2	1	80	8	450
2008	Unilingual English	32	43	9	10	6	0	75	16	69
2008	Unilingual French	20	30	40	10	0	0	50	10	10
2008	Either English or French	44	33	11	6	6	0	78	11	18

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	32	33	14	6	5	5	4	72	13	432
2019	Unilingual English	20	37	15	11	4	12	2	66	17	52
2017	Bilingual	27	36	11	8	6	5	7	71	16	382
2017	Unilingual English	22	36	19	5	5	7	5	66	12	56
2017	Either English or French	37	33	10	5	5	9	0	77	11	15
2014	Bilingual	31	32	15	8	6	4	4	69	15	376
2014	Unilingual English	22	29	26	12	8	2	2	53	20	51
2014	Either English or French	12	44	12	6	0	0	24	75	9	16

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	27	42	14	9	4	3	2	73	13	431
2019	Unilingual English	24	45	8	9	7	4	2	74	18	52
2017	Bilingual	34	42	12	8	2	2	0	78	10	381
2017	Unilingual English	30	46	11	2	9	2	0	78	11	56
2017	Either English or French	15	53	32	0	0	0	0	68	0	15
2014	Bilingual	39	43	10	5	2	1	0	83	7	376
2014	Unilingual English	34	43	10	6	4	4	0	80	10	51
2014	Either English or French	42	53	5	0	0	0	0	95	0	16
2011	Bilingual	40	38	9	8	3	3	1	80	11	505
2011	Unilingual English	32	39	10	6	4	4	4	78	11	68
2011	Unilingual French	40	10	10	30	0	10	0	56	33	10
2011	Either English or French	30	22	26	3	3	12	3	62	8	27
2008	Bilingual	25	37	14	12	7	4	1	65	20	450
2008	Unilingual English	20	35	13	12	9	4	7	62	23	69
2008	Unilingual French	20	30	10	30	0	10	0	56	33	10
2008	Either English or French	33	28	22	11	6	0	0	61	17	18

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	34	36	19	6	2	2	0	72	8	430
2019	Unilingual English	18	41	28	6	6	2	0	61	11	52

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	19	26	19	12	12	9	3	51	27	432
2019	Unilingual English	7	29	24	22	6	10	2	41	31	52
2017	Bilingual	15	24	19	16	11	11	4	46	32	380
2017	Unilingual English	20	26	13	16	15	9	2	52	34	56
2017	Either English or French	23	10	20	15	5	10	18	45	28	15
2014	Bilingual	16	26	20	15	12	9	2	46	31	376
2014	Unilingual English	18	33	14	16	8	10	2	58	27	51
2014	Either English or French	13	46	11	17	6	6	0	63	25	16
2011	Bilingual	12	24	21	15	9	16	3	45	29	506
2011	Unilingual English	20	30	19	6	7	14	3	61	16	68
2011	Unilingual French	10	40	0	20	10	20	0	63	37	10
2011	Either English or French	9	29	10	12	19	19	3	48	39	27

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	47	43	3	6	1	90	7	432
2019	Unilingual English	43	42	7	5	4	84	9	52
2017	Bilingual	49	41	5	5	1	90	6	382
2017	Unilingual English	37	50	4	7	2	87	9	56
2017	Either English or French	18	36	5	23	18	54	40	15
2014	Bilingual	45	43	5	6	1	88	7	376
2014	Unilingual English	42	45	8	4	2	86	6	51
2014	Either English or French	35	41	6	17	0	76	17	16
2011	Bilingual	56	34	4	5	1	90	6	506
2011	Unilingual English	45	41	5	4	4	86	9	68
2011	Unilingual French	80	20	0	0	0	100	0	10
2011	Either English or French	25	63	3	9	0	88	9	27
2008	Bilingual	55	36	3	5	1	91	6	450
2008	Unilingual English	39	49	6	4	1	88	6	69
2008	Unilingual French	50	40	0	10	0	90	10	10
2008	Either English or French	28	39	17	11	6	67	17	18

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	54	37	4	4	1	91	5	430
2019	Unilingual English	46	48	2	0	4	94	4	51
2017	Bilingual	53	34	7	4	2	86	7	381
2017	Unilingual English	46	35	7	7	5	81	12	56
2017	Either English or French	37	31	10	18	4	68	22	15
2014	Bilingual	51	36	4	6	3	87	9	376
2014	Unilingual English	55	33	10	0	2	88	2	51
2014	Either English or French	60	30	5	5	0	90	5	16
2011	Bilingual	52	34	6	6	2	86	8	506
2011	Unilingual English	46	38	4	9	3	84	12	68
2011	Unilingual French	60	40	0	0	0	100	0	10
2011	Either English or French	39	44	14	3	0	83	3	27

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	58	33	5	3	1	0	91	4	427
2019	Unilingual English	46	44	5	4	0	0	90	4	52
2017	Bilingual	62	33	3	1	0	0	95	1	381
2017	Unilingual English	59	32	4	2	3	0	91	5	56
2017	Either English or French	67	23	10	0	0	0	90	0	15
2014	Bilingual	54	35	6	4	0	0	90	4	375
2014	Unilingual English	51	44	0	4	0	2	96	4	50
2014	Either English or French	40	29	31	0	0	0	69	0	16

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	49	33	9	7	2	0	82	9	431
2019	Unilingual English	49	32	6	11	2	0	81	13	52
2017	Bilingual	45	31	10	11	3	0	76	14	382
2017	Unilingual English	62	18	2	7	5	6	85	13	56
2017	Either English or French	67	5	18	5	5	0	72	10	15
2014	Bilingual	44	33	8	11	3	0	77	14	376
2014	Unilingual English	61	14	4	15	4	2	76	20	51
2014	Either English or French	65	30	0	5	0	0	95	5	16
2011	Bilingual	48	30	9	10	3	1	79	13	506
2011	Unilingual English	62	18	6	10	4	0	80	14	68
2011	Unilingual French	50	50	0	0	0	0	100	0	10
2011	Either English or French	54	27	7	7	5	0	81	12	27
2008	Bilingual	44	33	9	8	5	1	77	13	450
2008	Unilingual English	59	20	4	10	6	0	80	16	69
2008	Unilingual French	20	60	10	0	10	0	80	10	10
2008	Either English or French	56	22	11	6	0	6	82	6	18

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	63	28	4	5	1	0	0	91	5	432
2019	Unilingual English	42	35	8	13	2	0	0	77	15	52
2017	Bilingual	61	27	5	4	1	1	1	90	5	382
2017	Unilingual English	57	22	4	11	5	0	2	80	17	56
2017	Either English or French	62	28	5	5	0	0	0	90	5	15
2014	Bilingual	64	24	7	4	1	0	1	88	5	376
2014	Unilingual English	52	19	12	13	0	0	4	74	14	51
2014	Either English or French	71	29	0	0	0	0	0	100	0	16
2011	Bilingual	59	26	5	8	1	0	0	85	9	506
2011	Unilingual English	60	20	9	12	0	0	0	80	12	68
2011	Unilingual French	80	20	0	0	0	0	0	100	0	10
2011	Either English or French	53	35	7	0	5	0	0	88	5	27
2008	Bilingual	63	21	6	7	3	0	0	84	10	450
2008	Unilingual English	64	14	10	10	0	0	1	79	10	69
2008	Unilingual French	60	40	0	0	0	0	0	100	0	10
2008	Either English or French	44	22	11	6	0	0	17	80	7	18

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	85	11	2	1	1	0	96	2	429
2019	Unilingual English	75	14	2	7	0	2	91	8	52
2017	Bilingual	76	18	3	1	0	1	96	1	381
2017	Unilingual English	82	4	2	7	4	2	87	11	56
2017	Either English or French	82	18	0	0	0	0	100	0	15
2014	Bilingual	78	15	2	3	1	0	94	4	376
2014	Unilingual English	77	16	4	4	0	0	92	4	51
2014	Either English or French	88	6	0	0	0	6	100	0	16
2011	Bilingual	80	14	3	2	1	0	94	3	506
2011	Unilingual English	73	16	4	1	4	1	90	6	68
2011	Unilingual French	80	20	0	0	0	0	100	0	10
2011	Either English or French	76	19	0	5	0	0	95	5	27
2008	Bilingual	83	11	2	3	1	1	94	4	449
2008	Unilingual English	83	9	1	4	0	3	94	4	69
2008	Either English or French	83	11	0	0	0	6	100	0	18

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	69	22	6	1	1	2	0	92	2	431
2019	Unilingual English	45	33	11	0	0	9	2	87	0	52

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	35	48	10	5	1	0	2	84	6	429
2019	Unilingual English	30	62	6	0	2	0	0	93	2	52

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	62	25	7	1	1	2	2	91	2	429
2019	Unilingual English	54	35	4	0	0	6	0	95	0	52

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	10	90	432
2019	Either English or French	0	100	22

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	16	84	430
2019	Unilingual English	10	90	52

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	16	14	16	9	4	31	10	51	22	431
2019	Unilingual English	8	22	20	8	4	23	16	49	18	52
2017	Bilingual	14	17	12	6	5	36	11	57	20	381
2017	Unilingual English	14	21	12	7	9	33	3	55	26	56
2017	Either English or French	9	0	5	15	0	47	23	31	52	15
2014	Bilingual	16	17	17	8	5	31	6	52	20	376
2014	Unilingual English	18	22	10	10	6	26	8	61	24	50
2014	Either English or French	11	28	24	6	0	30	0	57	9	16

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	33	35	16	6	2	7	1	74	8	431
2019	Unilingual English	26	38	24	2	2	8	0	70	4	52
2017	Bilingual	29	40	15	5	2	9	1	76	8	381
2017	Unilingual English	27	36	16	11	5	4	2	66	17	56
2017	Either English or French	37	26	10	5	0	22	0	80	7	15
2014	Bilingual	33	41	12	5	3	5	0	78	9	376
2014	Unilingual English	40	34	10	4	4	8	0	80	9	50
2014	Either English or French	36	42	23	0	0	0	0	77	0	16
2011	Bilingual	30	40	11	6	3	9	0	78	10	505
2011	Unilingual English	33	33	14	7	1	12	0	74	10	68
2011	Unilingual French	30	50	0	0	0	20	0	100	0	10
2011	Either English or French	34	39	0	5	3	12	7	89	11	27

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	6	94	431

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	35	65	24

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	74	26	24

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	0	100	24

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	0	100	24

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	25	75	24

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	26	74	24

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	25	75	24

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	0	100	24

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	45	55	24

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	0	100	24

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	0	100	24

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	0	100	24

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	31	69	24

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	49	51	22

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	41	59	22

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	6	94	428
2019	Either English or French	0	100	22

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	18	14	17	4	2	36	9	58	11	430
2019	Unilingual English	6	32	14	2	4	33	10	65	10	52
2017	Bilingual	17	14	16	1	2	41	8	61	7	381
2017	Unilingual English	12	20	20	4	4	38	3	54	13	56
2017	Either English or French	5	0	5	5	0	63	22	31	35	15
2014	Bilingual	15	16	14	2	2	45	7	63	8	376
2014	Unilingual English	22	12	12	4	4	40	6	63	15	50
2014	Either English or French	6	23	21	0	0	30	20	59	0	16

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	35	35	13	3	2	11	1	79	6	431
2019	Unilingual English	25	42	13	2	2	16	0	80	4	52
2017	Bilingual	36	36	12	2	2	11	1	82	4	381
2017	Unilingual English	28	34	18	6	4	9	2	70	10	56
2017	Either English or French	27	26	10	0	0	32	5	84	0	15
2014	Bilingual	29	35	14	2	1	17	1	79	5	376
2014	Unilingual English	40	32	8	8	2	10	0	80	11	50
2014	Either English or French	35	29	23	0	0	0	13	74	0	16
2011	Bilingual	34	41	12	2	3	8	0	82	5	505
2011	Unilingual English	41	28	16	3	1	9	1	77	5	68
2011	Unilingual French	60	40	0	0	0	0	0	100	0	10
2011	Either English or French	32	38	12	9	0	7	3	77	10	27

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	10	90	430
2019	Unilingual English	10	90	52
2017	Bilingual	11	89	381
2014	Bilingual	8	92	375
2014	Unilingual English	16	84	51

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	81	19	42
2017	Bilingual	80	20	44
2014	Bilingual	85	15	32

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	72	19	3	3	0	3	93	3	33
2017	Bilingual	59	23	9	9	0	0	82	9	35
2014	Bilingual	62	20	8	7	4	0	81	11	27

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	66	22	6	2	2	0	0	89	5	431
2019	Unilingual English	79	8	6	0	4	2	2	90	4	52
2017	Bilingual	55	31	7	3	2	1	1	88	5	382
2017	Unilingual English	60	25	5	3	4	4	0	87	7	56
2017	Either English or French	63	28	0	5	4	0	0	90	10	15

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	19	55	11	7	3	1	5	78	10	158
2019	Unilingual English	23	19	16	0	8	8	27	63	12	12

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	37	45	13	3	1	1	0	83	4	427
2019	Unilingual English	26	46	23	2	0	2	2	74	2	52
2017	Bilingual	32	48	12	5	1	2	0	81	6	381
2017	Unilingual English	20	39	16	8	4	13	0	68	14	56
2017	Either English or French	10	30	23	15	0	4	18	51	19	15

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	29	39	18	10	3	0	69	13	431
2019	Unilingual English	19	47	18	9	4	3	68	14	52
2017	Bilingual	20	41	18	15	5	1	61	21	381
2017	Unilingual English	16	43	18	10	10	2	60	21	56
2017	Either English or French	22	25	42	10	0	0	48	10	15

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	47	26	11	6	6	0	2	76	13	431
2019	Unilingual English	33	36	17	6	6	0	2	70	12	50
2017	Bilingual	47	25	13	6	5	0	3	75	11	379
2017	Unilingual English	43	22	12	18	3	0	2	66	21	56
2017	Either English or French	48	20	4	5	5	18	0	83	12	15

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	16	23	28	19	13	1	39	33	432
2019	Unilingual English	18	22	19	32	7	2	40	40	50
2017	Bilingual	11	25	25	21	16	1	37	37	380
2017	Unilingual English	14	27	25	22	11	2	42	33	56
2017	Either English or French	14	25	46	10	5	0	39	15	15

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	20	30	25	16	7	1	51	24	431
2019	Unilingual English	22	35	22	11	8	2	58	20	50
2017	Bilingual	15	26	26	20	10	2	42	32	379
2017	Unilingual English	26	28	26	16	2	2	56	18	56
2017	Either English or French	36	25	28	5	5	0	62	10	15

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	18	24	24	19	13	2	42	33	428
2019	Unilingual English	13	14	24	29	19	0	27	48	51
2017	Bilingual	13	21	28	20	14	3	35	36	381
2017	Unilingual English	22	21	23	23	11	0	43	34	56
2017	Either English or French	28	15	43	5	10	0	42	15	15

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	39	27	19	8	5	3	68	13	431
2019	Unilingual English	31	29	23	10	0	8	65	10	49
2017	Bilingual	28	32	22	8	5	5	64	13	381
2017	Unilingual English	36	29	13	13	7	4	67	20	56
2017	Either English or French	46	31	0	5	0	18	94	6	15

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	33	27	22	11	5	0	2	61	17	429
2019	Unilingual English	31	23	25	12	8	2	0	55	20	51
2017	Bilingual	26	31	28	9	5	0	0	57	14	380
2017	Unilingual English	29	24	29	10	7	0	0	53	18	56
2017	Either English or French	32	30	33	5	0	0	0	62	5	15

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	23	38	22	13	4	0	1	61	16	431
2019	Unilingual English	21	28	31	6	7	6	0	52	15	50
2017	Bilingual	23	31	26	13	6	1	1	54	20	379
2017	Unilingual English	21	39	22	9	5	2	2	63	15	56
2017	Either English or French	44	20	15	21	0	0	0	64	21	15

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	20	32	29	12	6	0	1	53	18	431
2019	Unilingual English	19	37	31	6	6	2	0	57	12	50
2017	Bilingual	15	33	23	17	10	0	1	48	28	381
2017	Unilingual English	18	35	18	22	7	0	0	53	29	56
2017	Either English or French	27	40	23	10	0	0	0	67	10	15

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	24	34	23	12	6	1	58	18	430
2019	Unilingual English	32	26	21	11	5	4	61	17	51
2017	Bilingual	21	32	26	13	7	2	54	20	381
2017	Unilingual English	25	39	22	4	9	2	65	13	56
2017	Either English or French	27	25	28	15	5	0	52	20	15

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	40	30	15	8	6	0	1	70	14	429
2019	Unilingual English	28	30	18	12	8	0	4	61	21	51

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	31	32	20	10	6	0	1	63	16	428
2019	Unilingual English	39	25	13	15	2	3	4	68	18	50
2017	Bilingual	26	29	21	13	7	1	3	58	21	381
2017	Unilingual English	27	37	21	5	4	2	4	68	10	56
2017	Either English or French	37	36	28	0	0	0	0	72	0	15

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	68	20	8	2	1	1	89	3	427
2019	Unilingual English	62	26	2	2	6	2	90	8	50
2017	Bilingual	70	20	5	2	2	1	91	4	381
2017	Unilingual English	60	21	13	2	2	4	84	3	56
2017	Either English or French	52	26	18	0	4	0	78	4	15

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	82	9	2	0	0	0	7	97	1	429
2019	Unilingual English	76	8	0	2	4	2	8	93	7	50
2017	Bilingual	72	12	5	3	4	1	4	88	7	380
2017	Unilingual English	75	11	5	4	2	0	4	89	6	56
2017	Either English or French	74	5	15	5	0	0	0	79	5	15

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	71	12	7	3	4	2	85	7	431
2019	Unilingual English	65	17	4	2	4	8	90	6	51
2017	Bilingual	55	24	11	5	2	3	81	8	380
2017	Unilingual English	59	23	13	2	0	4	85	2	56
2017	Either English or French	52	48	0	0	0	0	100	0	15

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	58	22	13	3	3	0	2	81	6	428
2019	Unilingual English	52	23	13	6	0	0	6	80	6	50
2017	Bilingual	62	15	9	6	4	0	3	80	11	382
2017	Unilingual English	58	24	4	5	5	2	2	85	11	55
2017	Either English or French	69	26	0	0	5	0	0	95	5	15

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	66	16	9	4	3	0	2	83	8	428
2019	Unilingual English	52	27	8	2	4	2	6	86	6	50
2017	Bilingual	55	13	6	2	0	1	23	89	3	380
2017	Unilingual English	63	5	4	0	0	0	28	95	0	56
2017	Either English or French	70	0	0	0	0	0	30	100	0	15

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	59	12	5	1	1	0	21	90	3	428
2019	Unilingual English	62	7	2	0	0	0	29	97	0	52
2017	Bilingual	71	13	6	2	0	0	7	91	3	379
2017	Unilingual English	69	18	3	2	0	3	5	95	2	56
2017	Either English or French	67	10	0	18	0	0	5	81	19	15

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	79	12	3	1	1	4	95	2	427
2019	Unilingual English	74	8	6	4	0	8	89	4	51
2017	Bilingual	74	11	5	3	3	4	88	6	382
2017	Unilingual English	67	12	5	4	8	4	82	13	56
2017	Either English or French	54	10	22	5	9	0	64	14	15

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	80	8	4	3	2	3	91	6	431
2019	Unilingual English	80	6	6	0	4	4	89	4	51
2017	Bilingual	54	26	13	3	1	2	82	5	381
2017	Unilingual English	43	37	14	2	2	2	82	4	56
2017	Either English or French	62	28	5	5	0	0	90	5	15

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	60	21	12	2	2	0	3	83	5	429
2019	Unilingual English	60	19	13	2	2	0	4	82	5	51

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	14	32	35	16	3	46	19	431
2019	Unilingual English	13	33	35	11	8	46	19	52
2017	Bilingual	9	25	40	19	7	34	26	382
2017	Unilingual English	11	28	40	16	5	39	21	56
2017	Either English or French	15	30	40	10	5	45	15	15

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	7	19	37	22	14	0	36	26	432
2019	Unilingual English	6	21	39	24	10	0	35	27	52
2017	Bilingual	5	21	39	21	14	0	35	26	382
2017	Unilingual English	5	21	33	30	7	3	38	28	56
2017	Either English or French	5	10	51	15	20	0	35	15	15

Top of Page

Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	37	34	16	5	5	4	0	39	61	432
2019	Unilingual English	37	39	9	4	2	6	3	40	60	51
2017	Bilingual	52	20	9	5	4	9	1	58	42	382
2017	Unilingual English	61	10	14	0	5	7	2	67	33	56
2017	Either English or French	50	40	0	5	0	5	0	52	48	15

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	53	47	257
2019	Unilingual English	47	53	27

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	63	37	255
2019	Unilingual English	71	29	27

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	60	11	10	5	6	1	8	77	12	427
2019	Unilingual English	72	9	0	2	0	0	17	98	2	51

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	36	29	11	7	5	11	73	14	251
2019	Unilingual English	27	35	8	3	12	15	73	18	27
2017	Bilingual	32	26	13	12	3	15	67	17	153
2017	Unilingual English	19	18	47	0	12	5	38	12	17

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	18	19	10	7	11	5	29	57	28	253
2019	Unilingual English	27	24	15	3	12	3	15	63	19	27
2017	Bilingual	12	10	11	6	16	6	39	39	41	153
2017	Unilingual English	6	12	41	5	12	0	24	24	22	17

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results by Theme for Canadian Space Agency by Question 99. What are the language requirements of your position?

Table of Contents

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 31. I am satisfied with the quality of supervision I receive.

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Job fit and development

Question 4. I get the training I need to do my job.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Question 40. I feel that change is managed well in my department or agency.

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.