2019 Public Service Employee Survey Results by Theme for Courts Administration Service by Question 112. What is your sexual orientation?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	49	33	10	4	4	0	82	7	330
2019	Gay or lesbian	31	44	8	0	17	0	75	17	14
2019	Prefer not to answer	37	46	9	4	4	1	84	8	73
2018	Heterosexual	43	38	11	4	3	0	81	8	340
2018	Gay or lesbian	19	63	0	18	0	0	82	18	12
2018	Prefer not to answer	36	36	15	7	6	0	72	13	69

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	44	30	10	8	7	0	0	74	15	330
2019	Gay or lesbian	47	36	0	8	8	0	0	83	17	14
2019	Prefer not to answer	30	37	14	8	11	0	0	67	19	73
2018	Heterosexual	43	32	9	7	7	1	1	77	14	339
2018	Gay or lesbian	47	26	28	0	0	0	0	72	0	12
2018	Prefer not to answer	22	40	4	17	17	0	0	62	34	69

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	64	25	6	3	1	0	89	5	328
2019	Gay or lesbian	72	14	6	8	0	0	86	8	14
2019	Prefer not to answer	58	31	7	2	2	2	90	4	73
2018	Heterosexual	59	30	6	3	2	1	90	4	339
2018	Gay or lesbian	50	39	11	0	0	0	89	0	12
2018	Prefer not to answer	53	32	10	1	4	0	85	5	67

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	52	31	11	5	2	83	7	330
2019	Gay or lesbian	31	55	6	8	0	86	8	14
2019	Prefer not to answer	43	44	7	3	2	88	5	73
2018	Heterosexual	50	36	8	3	2	87	5	341
2018	Gay or lesbian	53	36	0	11	0	89	11	12
2018	Prefer not to answer	30	46	9	5	10	76	15	68

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	46	28	13	7	6	1	0	74	13	324
2019	Gay or lesbian	35	34	14	17	0	0	0	69	17	14
2019	Prefer not to answer	36	26	23	6	9	0	2	62	15	73
2018	Heterosexual	45	25	15	8	6	1	0	71	14	339
2018	Gay or lesbian	40	30	15	15	0	0	0	70	15	12
2018	Prefer not to answer	19	29	16	18	17	2	0	49	35	68

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	46	29	13	8	4	0	75	12	328
2019	Gay or lesbian	36	41	6	17	0	0	77	17	14
2019	Prefer not to answer	31	33	16	11	8	2	64	20	72
2018	Heterosexual	44	28	14	8	5	0	73	13	339
2018	Gay or lesbian	33	43	17	7	0	0	76	7	12
2018	Prefer not to answer	21	29	21	12	16	0	51	28	66

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	41	21	16	9	10	2	2	64	20	328
2019	Gay or lesbian	20	29	17	18	17	0	0	49	34	14
2019	Prefer not to answer	34	21	17	12	9	6	0	59	23	73
2018	Heterosexual	39	24	12	11	9	2	3	66	21	339
2018	Gay or lesbian	28	31	6	35	0	0	0	59	35	12
2018	Prefer not to answer	20	20	18	18	17	8	0	43	37	68

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	44	26	16	4	3	2	5	75	8	329
2019	Gay or lesbian	33	52	6	0	8	0	0	86	8	14
2019	Prefer not to answer	42	21	16	4	8	2	7	69	13	73

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	55	23	11	4	4	1	1	81	9	328
2019	Gay or lesbian	56	30	6	0	8	0	0	86	8	14
2019	Prefer not to answer	45	23	12	8	6	6	0	72	15	73
2018	Heterosexual	54	28	9	3	3	2	1	85	6	340
2018	Gay or lesbian	48	30	8	0	7	6	0	84	7	12
2018	Prefer not to answer	25	24	15	9	13	9	4	57	25	68

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	54	23	10	8	4	0	1	78	12	325
2019	Gay or lesbian	56	30	6	0	8	0	0	86	8	14
2019	Prefer not to answer	38	30	10	9	9	2	2	71	19	73
2018	Heterosexual	54	27	8	4	4	1	2	83	9	341
2018	Gay or lesbian	52	24	16	0	8	0	0	76	8	11
2018	Prefer not to answer	29	36	15	4	11	4	2	68	16	68

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	56	23	9	6	5	0	1	80	11	330
2019	Gay or lesbian	55	31	6	0	8	0	0	86	8	14
2019	Prefer not to answer	40	31	10	12	8	0	0	70	20	73
2018	Heterosexual	60	22	9	3	5	1	1	83	7	339
2018	Gay or lesbian	38	41	14	7	0	0	0	79	7	12
2018	Prefer not to answer	32	26	18	4	15	2	2	61	20	68

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	40	28	12	5	7	6	0	74	13	328
2019	Gay or lesbian	58	17	17	0	8	0	0	75	8	14
2019	Prefer not to answer	20	33	21	7	7	10	2	60	16	73
2018	Heterosexual	40	30	14	5	4	6	1	75	11	342
2018	Gay or lesbian	51	8	26	8	7	0	0	59	15	12
2018	Prefer not to answer	20	29	10	15	18	9	0	54	36	69

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	38	30	12	8	9	2	0	70	17	328
2019	Gay or lesbian	58	17	17	0	8	0	0	75	8	14
2019	Prefer not to answer	20	30	16	16	10	8	0	54	28	73
2018	Heterosexual	36	30	14	9	7	4	1	69	17	340
2018	Gay or lesbian	51	19	8	22	0	0	0	70	22	12
2018	Prefer not to answer	17	26	13	15	22	7	0	46	40	68

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	30	30	16	10	9	6	0	63	20	326
2019	Gay or lesbian	26	35	8	8	8	14	0	71	20	14
2019	Prefer not to answer	15	24	23	17	12	10	0	42	32	73
2018	Heterosexual	27	29	17	11	8	7	1	61	21	340
2018	Gay or lesbian	42	11	17	30	0	0	0	53	30	12
2018	Prefer not to answer	13	27	16	13	26	6	0	42	41	69

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	28	30	16	15	8	3	0	60	24	328
2019	Gay or lesbian	26	43	14	8	8	0	0	69	17	14
2019	Prefer not to answer	15	24	22	16	14	9	0	43	33	73
2018	Heterosexual	26	33	16	11	9	5	1	62	21	342
2018	Gay or lesbian	42	11	23	8	15	0	0	53	24	12
2018	Prefer not to answer	12	32	14	9	29	4	0	45	40	69

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	39	31	13	11	5	1	1	71	16	330
2019	Gay or lesbian	39	30	23	0	8	0	0	69	8	14
2019	Prefer not to answer	21	48	9	12	11	0	0	69	23	73
2018	Heterosexual	38	32	12	9	6	1	1	72	16	342
2018	Gay or lesbian	6	51	28	15	0	0	0	57	15	12
2018	Prefer not to answer	24	31	9	19	16	0	2	56	35	69

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	40	36	12	10	2	76	12	330
2019	Gay or lesbian	31	52	16	0	0	84	0	14
2019	Prefer not to answer	35	36	8	11	10	71	21	73
2018	Heterosexual	38	41	13	6	3	79	8	342
2018	Gay or lesbian	14	66	19	0	0	81	0	12
2018	Prefer not to answer	28	36	11	15	10	64	25	69

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	51	22	13	6	6	1	1	75	12	329
2019	Gay or lesbian	34	46	6	14	0	0	0	80	14	14
2019	Prefer not to answer	33	31	19	5	9	2	2	66	15	73
2018	Heterosexual	48	29	9	5	5	3	2	81	10	341
2018	Gay or lesbian	40	28	11	21	0	0	0	68	21	12
2018	Prefer not to answer	25	41	12	4	15	0	2	68	20	68

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	33	39	11	11	5	1	72	16	327
2019	Gay or lesbian	43	40	8	8	0	0	83	8	14
2019	Prefer not to answer	24	28	15	21	11	1	52	33	73
2018	Heterosexual	34	41	9	9	6	1	76	15	340
2018	Gay or lesbian	34	46	0	19	0	0	81	19	12
2018	Prefer not to answer	11	44	12	21	12	0	55	33	68

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	29	30	17	13	8	3	1	61	21	328
2019	Gay or lesbian	38	31	8	0	17	6	0	73	18	14
2019	Prefer not to answer	20	25	20	13	13	6	1	49	29	73
2018	Heterosexual	27	30	17	12	10	4	1	59	23	341
2018	Gay or lesbian	27	43	0	15	15	0	0	70	30	12
2018	Prefer not to answer	13	24	25	15	19	4	0	38	36	69

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	23	21	14	17	15	4	5	49	35	329
2019	Gay or lesbian	25	28	8	17	17	6	0	56	36	14
2019	Prefer not to answer	20	17	12	17	24	3	7	41	45	73
2018	Heterosexual	21	23	11	17	18	3	7	49	39	342
2018	Gay or lesbian	8	26	40	8	18	0	0	34	26	12
2018	Prefer not to answer	11	22	11	14	34	7	1	36	52	69

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	55	19	12	3	3	1	6	80	7	329
2019	Gay or lesbian	50	21	17	6	0	0	6	75	7	14
2019	Prefer not to answer	41	28	11	8	4	2	6	75	14	73

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	64	9	5	1	3	2	14	88	6	328
2019	Gay or lesbian	77	0	8	0	8	0	6	82	9	14
2019	Prefer not to answer	55	11	13	0	6	1	13	78	7	73

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	54	16	14	6	4	1	5	75	10	327
2019	Gay or lesbian	62	24	8	0	0	0	6	91	0	14
2019	Prefer not to answer	39	24	17	3	8	4	5	69	12	73

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	51	15	12	6	7	4	6	73	14	327
2019	Gay or lesbian	54	24	17	0	0	0	6	82	0	14
2019	Prefer not to answer	30	25	18	3	11	4	8	63	16	73

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	53	12	10	8	8	3	6	71	17	325
2019	Gay or lesbian	63	8	0	8	6	8	6	84	16	14
2019	Bisexual	43	21	0	9	18	9	0	70	30	13
2019	Prefer not to answer	34	20	16	8	11	4	7	61	21	73

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	65	13	8	3	3	2	7	85	7	324
2019	Gay or lesbian	72	8	14	0	0	0	6	85	0	14
2019	Prefer not to answer	64	9	3	6	4	4	10	86	11	73

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	76	6	4	4	2	3	6	90	6	329
2019	Gay or lesbian	77	8	0	0	8	0	6	91	9	14
2019	Prefer not to answer	64	7	6	3	6	5	9	84	10	72

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	79	5	2	1	1	2	10	95	3	329
2019	Gay or lesbian	71	8	0	6	0	0	14	93	7	14
2019	Prefer not to answer	67	2	7	1	3	5	15	86	5	72

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	38	33	12	8	7	1	1	72	15	330
2019	Gay or lesbian	31	33	20	17	0	0	0	63	17	14
2019	Prefer not to answer	26	33	9	23	8	0	0	59	31	73
2018	Heterosexual	38	33	11	9	8	2	1	72	17	342
2018	Gay or lesbian	45	29	0	26	0	0	0	74	26	12
2018	Prefer not to answer	28	35	11	12	13	0	0	63	26	69

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	45	31	11	6	6	0	1	77	12	329
2019	Gay or lesbian	18	55	14	6	8	0	0	72	14	14
2019	Prefer not to answer	33	31	14	12	10	0	0	64	21	73
2018	Heterosexual	41	31	12	7	7	1	1	73	14	341
2018	Gay or lesbian	38	18	16	21	7	0	0	56	28	11
2018	Prefer not to answer	30	28	14	13	13	0	2	59	27	68

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	42	34	12	8	4	0	76	12	322
2019	Gay or lesbian	34	44	0	17	0	6	82	18	14
2019	Prefer not to answer	29	39	9	12	11	0	68	23	72
2018	Heterosexual	42	34	10	6	7	1	77	13	342
2018	Gay or lesbian	45	25	22	8	0	0	70	8	12
2018	Prefer not to answer	31	37	8	12	13	0	68	24	69

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	27	42	16	8	5	3	1	71	13	328
2019	Gay or lesbian	11	38	14	22	8	6	0	52	33	14
2019	Prefer not to answer	23	33	11	18	10	5	0	59	30	72
2018	Heterosexual	33	34	18	7	5	2	1	70	12	341
2018	Gay or lesbian	23	43	19	6	8	0	0	66	15	12
2018	Prefer not to answer	15	33	18	13	14	7	0	52	29	69

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	46	32	9	7	5	1	0	79	12	329
2019	Gay or lesbian	55	15	8	8	8	6	0	74	17	14
2019	Prefer not to answer	40	28	16	14	3	0	0	68	16	72
2018	Heterosexual	51	30	7	6	5	1	0	82	11	342
2018	Gay or lesbian	29	47	8	15	0	0	0	76	15	12
2018	Prefer not to answer	31	32	14	11	9	0	3	65	21	69

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	43	31	16	5	5	0	0	74	10	328
2019	Gay or lesbian	20	36	21	14	8	0	0	57	22	14
2019	Prefer not to answer	31	27	30	7	3	2	0	59	10	73
2018	Heterosexual	36	35	15	7	4	1	1	73	12	343
2018	Gay or lesbian	25	23	15	11	26	0	0	48	37	12
2018	Prefer not to answer	30	29	23	14	1	2	1	61	16	68

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	61	16	6	5	3	2	7	85	8	329
2019	Gay or lesbian	34	35	8	0	8	8	6	80	10	14
2019	Prefer not to answer	41	32	10	6	3	3	5	79	10	73

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Heterosexual	29	30	41	330
2019	Gay or lesbian	53	36	11	14
2019	Prefer not to answer	33	31	36	73
2018	Heterosexual	32	38	31	341
2018	Gay or lesbian	54	15	31	12
2018	Prefer not to answer	36	28	35	69

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Heterosexual	9	20	36	7	22	5	98
2019	Prefer not to answer	13	8	44	0	24	11	25
2018	Heterosexual	13	10	35	3	35	4	106
2018	Prefer not to answer	3	0	73	5	8	10	25

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	61	28	7	3	1	0	89	4	327
2019	Gay or lesbian	54	38	8	0	0	0	92	0	14
2019	Prefer not to answer	44	42	8	3	3	0	86	5	72
2018	Heterosexual	54	35	7	1	1	1	90	2	342
2018	Gay or lesbian	57	34	8	0	0	0	92	0	12
2018	Prefer not to answer	40	44	8	3	5	0	84	8	69

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	34	42	15	6	2	1	1	77	8	326
2019	Gay or lesbian	27	45	28	0	0	0	0	72	0	14
2019	Prefer not to answer	28	38	16	7	9	2	0	68	16	72
2018	Heterosexual	35	37	18	4	4	1	1	73	8	341
2018	Gay or lesbian	23	43	28	7	0	0	0	65	7	12
2018	Prefer not to answer	15	35	21	10	18	0	0	50	28	69

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	7	21	31	21	18	1	1	40	29	327
2019	Gay or lesbian	8	29	30	33	0	0	0	33	37	14
2019	Prefer not to answer	13	24	37	14	7	4	2	22	39	73
2018	Heterosexual	8	19	28	21	17	2	4	41	29	340
2018	Gay or lesbian	26	22	6	27	19	0	0	47	47	12
2018	Prefer not to answer	13	34	27	13	9	6	0	22	49	69

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	8	14	24	23	25	4	2	51	23	327
2019	Gay or lesbian	0	8	31	41	14	6	0	58	9	14
2019	Prefer not to answer	13	26	22	13	14	6	6	31	44	72
2018	Heterosexual	5	18	25	23	20	4	5	47	25	338
2018	Gay or lesbian	0	17	39	26	19	0	0	45	17	12
2018	Prefer not to answer	22	20	24	11	20	4	0	31	44	69

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	9	14	21	22	25	5	3	51	26	326
2019	Gay or lesbian	0	14	36	33	17	0	0	50	14	14
2019	Prefer not to answer	9	20	30	17	18	4	2	37	31	72
2018	Heterosexual	7	16	22	21	22	4	8	49	26	338
2018	Gay or lesbian	15	36	32	6	11	0	0	17	51	12
2018	Prefer not to answer	13	17	24	17	16	10	3	38	34	68

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	2	10	24	32	29	1	2	63	13	326
2019	Prefer not to answer	9	5	32	27	20	6	2	50	15	73
2018	Heterosexual	3	11	25	26	29	3	3	58	15	338
2018	Gay or lesbian	7	32	28	27	6	0	0	33	38	12
2018	Prefer not to answer	4	19	29	27	17	4	0	46	24	69

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	11	17	24	20	24	1	4	46	29	329
2019	Gay or lesbian	15	8	37	20	14	0	6	36	25	14
2019	Prefer not to answer	17	23	20	14	17	5	5	33	45	73
2018	Heterosexual	13	19	23	19	17	3	6	40	35	339
2018	Gay or lesbian	23	26	29	0	22	0	0	22	49	12
2018	Prefer not to answer	31	19	18	17	10	6	0	29	52	69

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	12	13	27	19	22	5	2	44	27	327
2019	Gay or lesbian	8	23	21	22	20	6	0	44	34	14
2019	Prefer not to answer	22	15	25	14	11	8	5	28	43	73
2018	Heterosexual	11	18	25	20	17	3	6	40	32	337
2018	Gay or lesbian	8	8	49	23	11	0	0	34	17	12
2018	Prefer not to answer	21	25	23	13	13	3	1	28	48	69

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	11	15	25	18	26	2	3	46	27	327
2019	Gay or lesbian	8	34	15	38	0	6	0	40	44	14
2019	Prefer not to answer	10	23	26	18	9	11	4	32	38	73
2018	Heterosexual	6	17	25	21	19	5	6	45	27	336
2018	Gay or lesbian	17	15	25	24	11	8	0	38	34	12
2018	Prefer not to answer	10	22	32	16	11	7	1	30	35	69

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	11	16	28	22	21	1	2	44	28	328
2019	Gay or lesbian	0	31	13	48	8	0	0	56	31	14
2019	Prefer not to answer	12	24	27	17	13	5	2	33	38	73

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	20	35	18	15	6	4	1	58	23	328
2019	Gay or lesbian	11	38	14	23	8	6	0	52	34	14
2019	Prefer not to answer	12	31	15	23	9	10	0	48	35	73

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	53	26	8	7	5	1	80	12	328
2019	Gay or lesbian	56	24	6	0	14	0	80	14	14
2019	Prefer not to answer	38	29	10	7	16	0	67	23	72
2018	Heterosexual	56	25	7	7	4	1	82	12	341
2018	Gay or lesbian	42	36	6	15	0	0	78	15	12
2018	Prefer not to answer	29	31	8	15	16	1	60	31	68

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	54	30	6	8	2	84	10	326
2019	Gay or lesbian	56	24	6	8	6	80	14	14
2019	Prefer not to answer	30	47	8	8	7	77	15	72
2018	Heterosexual	53	33	7	4	2	87	6	340
2018	Gay or lesbian	57	19	17	7	0	76	7	12
2018	Prefer not to answer	29	36	11	12	12	64	24	68

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	47	34	12	4	2	2	0	82	6	326
2019	Gay or lesbian	56	24	6	6	8	0	0	80	14	14
2019	Prefer not to answer	34	43	11	4	8	0	0	77	12	73
2018	Heterosexual	49	34	8	3	3	1	1	85	6	342
2018	Gay or lesbian	65	19	8	7	0	0	0	85	7	12
2018	Prefer not to answer	28	34	18	8	8	3	0	65	16	69

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	46	34	10	4	4	2	0	82	8	324
2019	Gay or lesbian	25	52	8	6	8	0	0	77	14	14
2019	Prefer not to answer	31	36	14	13	4	2	0	69	17	73
2018	Heterosexual	49	33	10	3	2	2	1	84	6	339
2018	Gay or lesbian	58	34	8	0	0	0	0	92	0	12
2018	Prefer not to answer	29	37	16	13	4	2	0	67	17	68

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	48	27	13	4	4	3	1	77	9	329
2019	Gay or lesbian	41	31	20	0	8	0	0	72	8	14
2019	Prefer not to answer	29	38	12	9	7	5	0	70	17	71
2018	Heterosexual	48	30	12	4	2	3	1	81	6	338
2018	Gay or lesbian	58	36	0	0	0	6	0	100	0	12
2018	Prefer not to answer	34	25	24	5	7	5	0	62	13	68

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	60	28	8	2	2	0	88	5	328
2019	Gay or lesbian	49	37	6	0	8	0	86	8	14
2019	Prefer not to answer	43	36	8	5	5	3	80	11	73
2018	Heterosexual	60	28	5	3	3	0	89	6	334
2018	Gay or lesbian	66	26	8	0	0	0	92	0	12
2018	Prefer not to answer	34	41	11	8	6	0	75	14	68

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	32	26	17	8	7	7	3	64	17	327
2019	Gay or lesbian	20	44	0	6	17	6	8	74	26	14
2019	Prefer not to answer	18	24	21	18	10	6	3	46	31	73
2018	Heterosexual	30	29	15	9	5	8	4	66	16	339
2018	Gay or lesbian	34	45	6	8	0	0	6	85	9	12
2018	Prefer not to answer	15	16	19	21	20	8	2	34	45	69

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	42	33	11	6	4	2	2	79	10	329
2019	Gay or lesbian	22	55	0	15	8	0	0	77	23	14
2019	Prefer not to answer	27	35	12	15	9	1	2	64	24	72
2018	Heterosexual	44	33	12	5	3	1	1	79	8	342
2018	Gay or lesbian	34	30	30	0	6	0	0	64	6	12
2018	Prefer not to answer	22	37	14	7	15	3	1	62	23	69

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	39	33	17	4	4	2	0	74	9	327
2019	Gay or lesbian	33	30	15	14	8	0	0	63	22	14
2019	Prefer not to answer	22	43	16	8	6	5	0	69	14	72
2018	Heterosexual	37	33	19	5	3	1	1	72	9	341
2018	Gay or lesbian	29	34	8	29	0	0	0	63	29	12
2018	Prefer not to answer	18	36	17	11	14	4	0	56	26	69

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	25	21	19	10	10	11	3	54	23	326
2019	Gay or lesbian	25	41	13	12	8	0	0	66	20	14
2019	Prefer not to answer	15	20	18	13	16	16	1	43	35	73
2018	Heterosexual	27	22	16	11	10	10	4	57	24	340
2018	Gay or lesbian	22	33	23	0	7	15	0	65	8	12
2018	Prefer not to answer	15	15	11	16	27	12	5	35	52	69

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	48	39	5	7	2	87	8	328
2019	Gay or lesbian	60	32	0	8	0	92	8	14
2019	Prefer not to answer	37	41	3	14	5	78	19	73

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	49	32	5	10	4	81	14	327
2019	Gay or lesbian	70	14	0	16	0	84	16	14
2019	Prefer not to answer	37	42	4	12	6	79	17	73

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	50	35	7	6	1	0	86	7	327
2019	Gay or lesbian	45	29	17	0	8	0	75	8	14
2019	Prefer not to answer	35	44	7	7	4	2	81	12	72

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	57	25	7	8	2	1	83	9	328
2019	Gay or lesbian	61	22	8	8	0	0	83	8	14
2019	Prefer not to answer	61	25	3	10	0	0	87	10	73

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	68	18	4	6	3	1	87	9	327
2019	Gay or lesbian	92	8	0	0	0	0	100	0	14
2019	Prefer not to answer	63	22	3	9	1	2	86	10	73

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	85	11	2	1	0	1	97	1	327
2019	Gay or lesbian	75	25	0	0	0	0	100	0	14
2019	Prefer not to answer	76	16	0	4	2	2	94	6	73

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	63	18	9	3	2	4	1	85	6	330
2019	Gay or lesbian	78	14	0	0	0	8	0	100	0	14
2019	Prefer not to answer	59	21	11	2	4	4	0	83	6	73

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	38	39	11	7	4	0	1	78	11	329
2019	Gay or lesbian	30	28	23	8	6	0	5	61	15	14
2019	Prefer not to answer	34	44	9	8	3	2	0	79	11	73

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	60	20	9	2	1	6	2	87	4	329
2019	Gay or lesbian	67	14	0	0	8	6	5	91	9	14
2019	Prefer not to answer	40	38	10	0	3	9	0	86	3	73

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	14	86	330
2019	Prefer not to answer	20	80	73
2018	Heterosexual	12	88	342
2018	Gay or lesbian	0	100	12
2018	Prefer not to answer	27	73	69

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	46	54	44
2018	Heterosexual	43	57	42
2018	Prefer not to answer	45	55	19

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	56	44	44
2019	Prefer not to answer	55	45	14
2018	Heterosexual	72	28	42
2018	Prefer not to answer	57	43	19

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Heterosexual	100	44
2019	Prefer not to answer	100	14
2018	Heterosexual	100	42
2018	Prefer not to answer	100	19

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	0	100	44
2019	Prefer not to answer	0	100	14

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	13	87	44
2018	Heterosexual	15	85	42

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	47	53	44
2018	Heterosexual	37	63	42
2018	Prefer not to answer	57	43	19

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	37	63	44
2018	Heterosexual	38	62	42
2018	Prefer not to answer	38	62	19

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	46	54	44
2019	Prefer not to answer	50	50	14
2018	Heterosexual	35	65	42
2018	Prefer not to answer	41	59	19

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	31	69	44
2018	Heterosexual	51	49	42
2018	Prefer not to answer	70	30	19

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	23	77	44
2019	Prefer not to answer	57	43	14
2018	Heterosexual	24	76	42
2018	Prefer not to answer	23	77	19

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	43	57	44
2019	Prefer not to answer	48	52	14
2018	Heterosexual	51	49	42
2018	Prefer not to answer	55	45	19

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	32	68	44
2018	Heterosexual	35	65	42
2018	Prefer not to answer	42	58	19

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Prefer not to answer	0	100	14

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	11	89	44

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	47	53	44
2018	Heterosexual	47	53	42
2018	Prefer not to answer	61	39	19

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	25	75	44
2019	Prefer not to answer	58	42	14
2018	Heterosexual	29	71	42
2018	Prefer not to answer	40	60	19

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	12	88	44
2018	Heterosexual	13	87	42

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	51	49	44
2019	Prefer not to answer	67	33	14
2018	Heterosexual	51	49	42
2018	Prefer not to answer	59	41	19

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	23	77	44
2018	Heterosexual	17	83	42
2018	Prefer not to answer	40	60	19

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	24	76	44
2018	Heterosexual	13	87	42

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	13	87	44
2018	Heterosexual	24	76	42

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Prefer not to answer	0	100	19

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	18	82	44
2018	Heterosexual	17	83	42

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	26	74	44
2018	Heterosexual	25	75	42
2018	Prefer not to answer	26	74	19

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	19	81	41

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	20	80	41

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	19	81	41

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	15	85	41

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	18	82	41

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	41	59	41
2018	Prefer not to answer	52	48	19

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	0	100	41
2018	Prefer not to answer	0	100	19

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	51	49	41
2018	Prefer not to answer	53	47	19

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	24	76	41

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	19	81	330
2019	Prefer not to answer	21	79	73

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	22	14	18	5	6	27	9	56	17	330
2019	Gay or lesbian	27	17	28	0	8	20	0	55	10	14
2019	Prefer not to answer	7	16	15	14	12	24	12	37	40	73
2018	Heterosexual	19	17	20	6	6	23	9	51	19	339
2018	Gay or lesbian	34	8	8	11	0	25	13	69	18	12
2018	Prefer not to answer	11	9	17	14	17	23	9	30	45	69

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	35	29	16	5	5	8	2	71	11	330
2019	Gay or lesbian	27	17	28	8	14	6	0	47	24	14
2019	Prefer not to answer	22	32	14	10	6	14	2	64	19	73
2018	Heterosexual	33	29	17	4	5	10	1	70	11	340
2018	Gay or lesbian	34	32	7	11	0	17	0	79	13	12
2018	Prefer not to answer	21	23	21	16	13	6	0	46	31	69

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	6	94	330
2019	Gay or lesbian	0	100	14
2019	Prefer not to answer	10	90	72
2018	Heterosexual	5	95	340
2018	Prefer not to answer	15	85	69

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	26	74	19
2018	Heterosexual	29	71	16
2018	Prefer not to answer	52	48	10

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	0	100	16

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Heterosexual	100	19
2018	Heterosexual	100	16
2018	Prefer not to answer	100	10

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	0	100	19
2018	Heterosexual	0	100	16

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	41	59	19

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	25	75	19
2018	Heterosexual	28	72	16

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	0	100	16

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	28	72	19
2018	Heterosexual	40	60	16

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	29	71	19
2018	Prefer not to answer	50	50	10

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	0	100	19
2018	Heterosexual	0	100	16

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	0	100	16
2018	Prefer not to answer	0	100	10

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	0	100	19

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2019	Heterosexual	100	19
2018	Heterosexual	100	16
2018	Prefer not to answer	100	10

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	27	73	19

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2019	Heterosexual	100	19
2018	Heterosexual	100	16
2018	Prefer not to answer	100	10

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Prefer not to answer	0	100	10

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	24	76	19

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Prefer not to answer	0	100	10

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Prefer not to answer	0	100	10

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	0	100	16

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	0	100	16
2018	Prefer not to answer	0	100	10

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	0	100	19

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	53	47	19
2018	Heterosexual	43	57	16

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	0	100	16
2018	Prefer not to answer	0	100	10

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	0	100	16
2018	Prefer not to answer	0	100	10

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	0	100	16
2018	Prefer not to answer	0	100	10

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	0	100	16

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	38	62	16
2018	Prefer not to answer	52	48	10

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	0	100	16

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	55	45	16

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Prefer not to answer	0	100	10

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	10	90	329
2019	Prefer not to answer	12	88	73

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	23	14	18	3	4	29	9	59	12	326
2019	Gay or lesbian	19	17	28	0	0	28	8	56	0	14
2019	Prefer not to answer	8	14	25	12	1	33	7	37	22	73
2018	Heterosexual	21	17	21	2	3	28	8	59	8	341
2018	Gay or lesbian	16	21	9	12	0	28	14	64	20	11
2018	Prefer not to answer	11	5	30	6	9	29	9	27	25	68

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	40	28	14	3	4	9	1	76	8	328
2019	Gay or lesbian	27	17	28	0	0	28	0	61	0	14
2019	Prefer not to answer	18	36	12	10	3	19	2	68	17	73
2018	Heterosexual	32	29	20	3	3	12	1	70	7	341
2018	Gay or lesbian	28	42	0	12	0	18	0	86	14	11
2018	Prefer not to answer	17	21	34	7	5	14	2	45	15	69

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	15	85	330
2019	Gay or lesbian	0	100	14
2019	Prefer not to answer	19	81	73

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	87	13	48

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	40	37	15	5	3	0	0	78	8	40

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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	64	19	8	4	4	0	1	85	7	330
2019	Gay or lesbian	56	25	6	0	8	6	0	85	9	14
2019	Prefer not to answer	57	15	13	7	5	3	0	74	13	73
2018	Heterosexual	66	18	5	3	5	1	1	86	8	339
2018	Gay or lesbian	57	30	0	7	0	6	0	93	7	12
2018	Prefer not to answer	28	36	12	3	13	2	5	69	18	68

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	25	42	15	8	7	1	2	69	16	65
2019	Prefer not to answer	38	18	11	19	14	0	0	56	33	15

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	38	36	15	6	2	2	0	76	9	329
2019	Gay or lesbian	41	25	13	12	8	0	0	66	20	14
2019	Prefer not to answer	27	39	11	8	6	10	0	72	16	73
2018	Heterosexual	36	40	10	7	4	3	1	78	11	341
2018	Gay or lesbian	20	52	19	8	0	0	0	72	8	12
2018	Prefer not to answer	20	43	16	7	9	6	0	67	16	69

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	29	33	17	10	8	2	1	64	18	330
2019	Gay or lesbian	25	41	13	6	14	0	0	66	20	14
2019	Prefer not to answer	24	26	16	21	10	3	0	51	33	73
2018	Heterosexual	32	33	15	11	5	2	0	67	17	340
2018	Gay or lesbian	25	28	15	26	0	6	0	56	28	12
2018	Prefer not to answer	10	29	25	20	13	3	0	40	34	69

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	42	26	16	7	7	0	1	69	15	324
2019	Gay or lesbian	55	22	15	0	8	0	0	77	8	14
2019	Prefer not to answer	30	29	20	8	13	0	0	59	21	73
2018	Heterosexual	37	26	17	9	8	1	1	65	18	342
2018	Gay or lesbian	14	60	25	0	0	0	0	75	0	12
2018	Prefer not to answer	32	31	11	13	13	0	0	63	26	69

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	22	26	29	13	9	0	1	48	22	327
2019	Gay or lesbian	28	16	16	6	33	0	0	45	39	14
2019	Prefer not to answer	18	20	31	19	9	2	2	39	29	73
2018	Heterosexual	22	25	26	16	10	1	1	48	26	341
2018	Gay or lesbian	25	6	15	27	26	0	0	32	53	12
2018	Prefer not to answer	16	27	21	16	19	0	0	43	35	69

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	36	28	21	8	3	1	3	66	12	322
2019	Gay or lesbian	28	35	6	8	22	0	0	63	31	14
2019	Prefer not to answer	31	24	18	19	3	2	3	58	23	73
2018	Heterosexual	31	30	21	10	5	1	2	63	15	340
2018	Gay or lesbian	27	7	31	34	0	0	0	34	34	11
2018	Prefer not to answer	22	34	20	15	8	0	0	57	23	69

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	25	27	22	11	12	1	2	53	24	326
2019	Gay or lesbian	31	24	5	6	33	0	0	56	39	14
2019	Prefer not to answer	26	11	26	15	18	3	2	38	35	72
2018	Heterosexual	24	23	22	15	14	1	2	48	30	340
2018	Gay or lesbian	22	14	6	26	31	0	0	36	57	12
2018	Prefer not to answer	13	19	24	12	31	2	0	32	43	69

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	53	21	14	5	3	0	4	77	9	325
2019	Gay or lesbian	34	38	6	6	16	0	0	72	22	14
2019	Prefer not to answer	41	25	19	3	2	2	9	74	6	73
2018	Heterosexual	49	21	13	3	5	2	5	76	9	339
2018	Gay or lesbian	40	8	19	22	11	0	0	48	33	12
2018	Prefer not to answer	40	19	19	7	10	0	5	62	18	69

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	37	30	16	10	6	0	1	68	16	327
2019	Gay or lesbian	37	32	8	6	16	0	0	69	22	14
2019	Prefer not to answer	31	19	25	12	12	0	2	51	24	73
2018	Heterosexual	36	25	22	9	6	1	1	62	16	338
2018	Gay or lesbian	33	33	8	17	8	0	0	66	26	12
2018	Prefer not to answer	18	29	24	10	18	2	0	48	28	69

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	39	28	17	7	6	1	2	69	13	330
2019	Gay or lesbian	42	27	0	14	17	0	0	69	31	14
2019	Prefer not to answer	24	33	22	12	6	3	0	59	18	73
2018	Heterosexual	39	30	17	7	4	1	3	71	11	343
2018	Gay or lesbian	30	32	17	13	8	0	0	62	22	12
2018	Prefer not to answer	17	29	27	15	7	4	0	49	23	69

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	34	30	18	9	8	0	1	65	17	328
2019	Gay or lesbian	23	27	25	8	16	0	0	50	25	14
2019	Prefer not to answer	20	28	32	13	4	2	2	49	18	73
2018	Heterosexual	31	31	21	10	5	1	3	63	15	343
2018	Gay or lesbian	28	17	34	22	0	0	0	45	22	12
2018	Prefer not to answer	15	32	24	19	9	2	0	48	28	69

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	36	30	20	7	6	1	1	67	13	329
2019	Gay or lesbian	42	16	25	17	0	0	0	58	17	14
2019	Prefer not to answer	27	28	25	7	12	0	2	56	19	73
2018	Heterosexual	40	27	19	8	4	0	2	69	12	340
2018	Gay or lesbian	30	32	32	7	0	0	0	62	7	12
2018	Prefer not to answer	17	31	17	19	12	2	2	50	33	69

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	49	21	14	7	6	1	1	72	13	327
2019	Gay or lesbian	40	29	14	0	17	0	0	69	17	14
2019	Prefer not to answer	36	23	23	6	11	1	0	60	17	73

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	36	33	16	7	5	1	1	71	13	326
2019	Gay or lesbian	39	38	0	14	8	0	0	77	23	14
2019	Prefer not to answer	33	33	17	9	6	0	2	67	15	73
2018	Heterosexual	38	32	14	11	3	0	2	71	15	340
2018	Gay or lesbian	58	6	28	8	0	0	0	64	8	12
2018	Prefer not to answer	22	35	13	19	8	2	2	59	28	69

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	58	23	11	4	2	0	2	82	6	326
2019	Gay or lesbian	75	0	16	8	0	0	0	75	8	14
2019	Prefer not to answer	50	27	11	7	3	0	3	79	10	73
2018	Heterosexual	57	23	10	6	2	0	2	81	8	339
2018	Gay or lesbian	52	17	16	15	0	0	0	69	15	12
2018	Prefer not to answer	34	36	14	9	5	3	0	72	14	69

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	74	11	5	1	1	1	6	92	2	327
2019	Gay or lesbian	83	8	0	0	0	0	8	100	0	14
2019	Prefer not to answer	64	19	5	1	2	0	9	91	3	72
2018	Heterosexual	72	14	6	1	1	0	6	91	2	341
2018	Gay or lesbian	75	8	16	0	0	0	0	84	0	12
2018	Prefer not to answer	56	23	5	4	1	0	11	89	6	69

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	72	10	7	3	2	0	5	86	6	329
2019	Gay or lesbian	75	0	8	0	17	0	0	75	17	14
2019	Prefer not to answer	63	15	6	9	4	0	4	81	13	73
2018	Heterosexual	73	10	6	4	2	0	5	87	7	342
2018	Gay or lesbian	100	0	0	0	0	0	0	100	0	12
2018	Prefer not to answer	41	22	13	5	12	2	6	68	18	69

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	56	27	10	3	1	0	2	85	5	327
2019	Gay or lesbian	51	30	13	6	0	0	0	81	6	14
2019	Prefer not to answer	42	37	15	4	3	0	0	78	7	72
2018	Heterosexual	55	27	9	3	3	0	2	84	7	341
2018	Gay or lesbian	71	17	6	6	0	0	0	88	6	12
2018	Prefer not to answer	32	35	18	8	5	2	0	68	14	68

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	64	16	10	4	4	0	3	82	8	326
2019	Prefer not to answer	62	15	9	2	10	0	2	78	13	73
2018	Heterosexual	59	21	9	6	3	0	2	82	9	340
2018	Gay or lesbian	68	19	13	0	0	0	0	87	0	12
2018	Prefer not to answer	34	18	17	11	15	3	2	55	27	68

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	61	11	4	2	1	1	20	91	4	325
2019	Gay or lesbian	38	16	5	0	0	0	41	92	0	14
2019	Prefer not to answer	55	10	3	3	3	0	26	88	8	73
2018	Heterosexual	57	11	5	3	1	0	23	88	5	341
2018	Gay or lesbian	45	23	11	0	0	0	21	86	0	12
2018	Prefer not to answer	42	6	13	3	2	3	31	73	8	68

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	64	18	10	1	1	0	5	87	2	325
2019	Gay or lesbian	87	5	0	0	8	0	0	92	8	14
2019	Prefer not to answer	57	20	6	3	3	2	10	87	7	72
2018	Heterosexual	62	21	8	3	2	0	5	87	5	341
2018	Gay or lesbian	75	8	8	8	0	0	0	83	8	12
2018	Prefer not to answer	49	13	16	6	5	2	10	69	13	68

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	77	12	4	2	1	0	4	93	3	327
2019	Gay or lesbian	94	6	0	0	0	0	0	100	0	14
2019	Prefer not to answer	73	9	5	2	1	2	9	91	3	73
2018	Heterosexual	74	9	3	5	3	0	6	89	8	342
2018	Gay or lesbian	75	17	8	0	0	0	0	92	0	12
2018	Prefer not to answer	64	14	4	7	9	1	1	79	16	68

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	59	21	12	4	2	0	2	82	6	327
2019	Gay or lesbian	48	27	17	8	0	0	0	75	8	14
2019	Prefer not to answer	56	23	11	4	3	0	3	82	7	73
2018	Heterosexual	54	23	13	4	2	0	3	80	7	342
2018	Gay or lesbian	62	32	6	0	0	0	0	94	0	12
2018	Prefer not to answer	48	22	20	6	0	2	2	73	6	68

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	19	33	34	11	3	52	14	330
2019	Gay or lesbian	12	19	55	6	8	31	15	14
2019	Prefer not to answer	12	37	36	9	6	49	15	72
2018	Heterosexual	21	31	33	11	4	52	14	341
2018	Gay or lesbian	0	42	39	19	0	42	19	12
2018	Prefer not to answer	9	27	29	29	6	35	35	68

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	9	17	37	22	15	37	26	327
2019	Gay or lesbian	8	15	40	17	20	37	23	14
2019	Prefer not to answer	8	22	42	19	10	28	30	72
2018	Heterosexual	6	17	39	22	16	38	23	339
2018	Gay or lesbian	19	7	55	8	11	19	26	12
2018	Prefer not to answer	11	26	44	14	5	19	37	68

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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	37	33	14	4	5	3	4	40	60	328
2019	Gay or lesbian	23	72	0	0	0	6	0	24	76	14
2019	Prefer not to answer	38	33	14	6	6	3	0	39	61	73
2018	Heterosexual	46	26	13	7	5	2	1	48	52	342
2018	Gay or lesbian	30	51	11	0	0	8	0	33	67	12
2018	Prefer not to answer	49	21	11	9	4	4	3	52	48	69

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	55	45	183
2019	Prefer not to answer	72	28	43

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	64	36	180
2019	Prefer not to answer	65	35	43
2018	Heterosexual	51	49	171
2018	Prefer not to answer	51	49	31

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	48	16	11	6	10	1	9	70	17	329
2019	Gay or lesbian	38	36	6	14	0	0	6	78	15	14
2019	Prefer not to answer	44	13	19	9	4	3	8	64	15	73
2018	Heterosexual	51	12	9	8	6	2	11	73	17	342
2018	Gay or lesbian	74	11	0	6	0	0	8	93	7	12
2018	Prefer not to answer	43	9	14	7	11	2	14	62	22	69

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	28	20	19	11	13	3	7	53	26	181
2019	Prefer not to answer	28	20	10	17	14	2	10	54	35	43
2018	Heterosexual	21	23	19	20	9	1	6	48	31	171
2018	Prefer not to answer	18	32	8	11	24	4	3	54	38	31

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Heterosexual	15	15	17	11	17	2	23	41	37	182
2019	Prefer not to answer	10	4	26	17	18	0	26	18	47	43
2018	Heterosexual	9	14	13	13	20	3	28	33	48	171
2018	Prefer not to answer	9	15	11	12	28	6	19	33	53	31

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results by Theme for Courts Administration Service by Question 112. What is your sexual orientation?

Table of Contents

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 31. I am satisfied with the quality of supervision I receive.

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Job fit and development

Question 4. I get the training I need to do my job.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Question 40. I feel that change is managed well in my department or agency.

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.