2019 Public Service Employee Survey Results by Theme for Courts Administration Service by Question 110. Are you a member of a visible minority group?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 36 44 12 4 5 0 0 80 8 92
2019 Non-visible minority 47 34 10 4 4 0 0 82 8 348
2018 Visible minority 38 39 10 10 3 0 0 77 13 74
2018 Non-visible minority 42 38 11 4 4 0 0 81 8 355
2017 Visible minority 25 49 10 9 7 0 0 74 16 56
2017 Non-visible minority 31 51 12 4 3 0 0 82 7 287
2014 Visible minority 20 43 11 17 8 0 0 63 25 72
2014 Non-visible minority 29 44 16 8 4 0 0 73 12 339
2011 Visible minority 34 44 6 8 8 0 0 78 16 70
2011 Non-visible minority 36 39 13 7 5 0 0 75 11 388
2008 Visible minority 31 41 13 6 9 0 0 72 16 64
2008 Non-visible minority 40 37 11 7 5 0 0 77 12 362

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 35 41 7 10 6 0 1 77 16 92
2019 Non-visible minority 41 30 12 8 9 0 0 72 16 348
2018 Visible minority 42 28 15 6 7 0 2 71 14 74
2018 Non-visible minority 41 33 8 8 8 1 0 75 17 353
2017 Visible minority 21 37 14 15 13 0 0 58 28 56
2017 Non-visible minority 33 36 14 9 8 0 0 70 16 287

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 55 28 10 4 2 1 0 84 6 92
2019 Non-visible minority 65 25 6 3 1 0 0 90 4 346
2018 Visible minority 58 29 6 4 3 0 0 87 6 75
2018 Non-visible minority 59 30 6 2 2 1 0 90 4 351
2017 Visible minority 48 34 12 2 2 0 1 84 4 56
2017 Non-visible minority 59 33 4 2 2 0 0 92 4 286
2014 Visible minority 63 22 11 2 3 0 0 85 4 72
2014 Non-visible minority 63 29 5 2 0 0 0 92 2 339
2011 Visible minority 63 26 3 5 3 0 0 89 8 71
2011 Non-visible minority 61 29 8 1 1 0 0 90 2 389

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 45 35 14 6 0 0 0 80 6 92
2019 Non-visible minority 51 34 9 4 2 0 0 85 6 348
2018 Visible minority 44 33 14 5 2 0 2 78 8 75
2018 Non-visible minority 48 38 7 3 4 0 0 87 6 354
2017 Visible minority 26 48 13 5 7 0 1 75 12 55
2017 Non-visible minority 44 44 7 4 2 0 0 88 6 286
2014 Visible minority 27 44 13 9 7 0 0 71 16 72
2014 Non-visible minority 38 43 10 7 2 0 0 82 9 339
2011 Visible minority 40 39 8 6 7 0 0 79 13 70
2011 Non-visible minority 42 41 10 5 2 0 0 83 7 389
2008 Visible minority 26 49 12 6 6 0 0 75 12 65
2008 Non-visible minority 43 40 8 8 2 0 0 83 9 364

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 44 30 13 6 4 1 2 76 11 92
2019 Non-visible minority 43 27 14 8 8 0 0 70 15 342
2018 Visible minority 43 15 23 15 3 0 0 59 19 74
2018 Non-visible minority 41 28 13 8 8 1 0 70 17 353
2017 Visible minority 23 27 20 19 7 2 1 52 27 56
2017 Non-visible minority 26 30 23 11 8 2 0 57 19 285
2014 Visible minority 20 21 23 16 19 0 0 42 35 72
2014 Non-visible minority 21 33 26 9 9 1 0 55 19 339
2011 Visible minority 26 28 20 17 10 0 0 54 26 71
2011 Non-visible minority 29 30 21 10 10 0 0 59 20 389

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 44 26 15 11 2 1 1 71 14 92
2019 Non-visible minority 42 31 12 9 6 0 0 73 15 345
2018 Visible minority 41 20 25 10 5 0 0 60 15 73
2018 Non-visible minority 41 30 12 9 7 0 0 72 15 352
2017 Visible minority 25 33 20 13 9 0 1 59 22 56
2017 Non-visible minority 28 36 19 10 6 1 0 65 16 286
2014 Visible minority 18 25 23 17 16 0 0 43 34 72
2014 Non-visible minority 21 37 21 9 9 1 0 60 19 338
2011 Visible minority 30 34 14 16 7 0 0 64 22 71
2011 Non-visible minority 30 33 20 9 8 0 0 63 17 387
2008 Visible minority 14 38 14 20 14 0 0 52 34 65
2008 Non-visible minority 24 36 17 14 9 1 0 60 23 366

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 35 16 18 14 11 2 3 54 26 92
2019 Non-visible minority 39 23 15 9 10 2 1 65 20 346
2018 Visible minority 32 16 13 17 16 2 4 52 34 74
2018 Non-visible minority 36 26 13 11 9 3 3 65 21 353
2017 Visible minority 17 21 15 17 19 4 6 43 40 56
2017 Non-visible minority 25 25 20 13 8 6 4 56 22 286
2014 Visible minority 23 13 14 20 26 2 2 38 48 72
2014 Non-visible minority 24 24 22 14 11 5 1 51 26 339
2011 Visible minority 26 18 15 17 16 4 4 47 36 70
2011 Non-visible minority 32 23 18 9 12 4 2 58 23 389
2008 Visible minority 9 23 17 17 23 6 5 36 45 65
2008 Non-visible minority 23 25 21 14 12 2 3 50 28 364
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 38 29 14 4 6 1 7 74 11 92
2019 Non-visible minority 44 24 17 4 4 2 5 73 9 347

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 59 18 9 6 5 2 1 80 11 91
2019 Non-visible minority 51 25 12 4 5 2 1 78 10 347
2018 Visible minority 50 26 12 5 4 2 0 78 10 74
2018 Non-visible minority 50 27 9 3 5 4 2 82 9 354
2017 Visible minority 39 22 9 16 12 0 1 62 29 55
2017 Non-visible minority 48 28 12 4 4 2 1 79 8 287
2014 Visible minority 37 22 15 13 9 2 3 62 23 72
2014 Non-visible minority 31 35 14 8 7 2 2 70 16 339
2011 Visible minority 23 34 23 8 7 3 2 60 16 71
2011 Non-visible minority 36 32 14 6 8 2 1 71 14 390
2008 Visible minority 19 38 19 8 9 2 6 61 19 64
2008 Non-visible minority 31 33 14 10 8 3 1 67 19 365

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 54 24 3 9 6 1 2 81 16 91
2019 Non-visible minority 50 23 11 8 6 1 1 74 14 344
2018 Visible minority 43 36 9 7 3 0 2 81 9 74
2018 Non-visible minority 52 25 9 4 6 2 2 80 10 353
2017 Visible minority 30 29 9 16 12 0 3 61 29 55
2017 Non-visible minority 50 29 12 4 3 0 1 80 8 286
2014 Visible minority 27 26 14 17 14 0 2 54 32 71
2014 Non-visible minority 31 36 14 11 7 0 2 68 18 338
2011 Visible minority 32 29 11 14 13 0 1 62 27 71
2011 Non-visible minority 39 31 14 10 6 0 1 70 16 390
2008 Visible minority 20 46 14 11 8 2 0 67 19 65
2008 Non-visible minority 30 37 11 11 9 1 1 68 20 366

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 44 35 9 7 5 0 1 79 11 92
2019 Non-visible minority 54 22 9 6 7 0 1 78 13 348
2018 Visible minority 52 17 16 6 7 2 0 71 13 74
2018 Non-visible minority 56 24 10 3 6 1 1 81 8 353
2017 Visible minority 39 21 7 14 16 2 1 62 31 56
2017 Non-visible minority 52 31 8 4 4 0 1 84 8 286
2014 Visible minority 42 15 19 12 10 1 0 58 23 72
2014 Non-visible minority 36 35 13 9 6 0 1 72 15 338

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 39 29 9 6 7 9 1 76 14 92
2019 Non-visible minority 36 28 16 6 8 6 0 69 15 346
2018 Visible minority 36 33 5 11 7 8 0 75 19 75
2018 Non-visible minority 38 28 15 6 6 6 1 71 13 356
2017 Visible minority 24 34 12 11 11 6 1 63 24 56
2017 Non-visible minority 27 35 17 9 4 6 1 67 14 286
2014 Visible minority 19 25 19 19 12 6 0 47 33 72
2014 Non-visible minority 20 34 21 10 6 10 0 60 17 337
2011 Visible minority 17 33 16 10 12 12 0 57 25 69
2011 Non-visible minority 26 27 21 9 8 8 1 58 20 390

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 39 29 10 10 6 4 1 73 17 92
2019 Non-visible minority 33 30 14 9 11 4 0 66 20 346
2018 Visible minority 40 25 9 17 7 2 0 67 25 75
2018 Non-visible minority 33 29 15 9 9 5 1 66 19 352
2017 Visible minority 21 24 19 21 11 2 1 47 33 55
2017 Non-visible minority 24 30 20 12 10 3 1 56 23 286
2014 Visible minority 16 24 21 17 19 3 0 41 38 72
2014 Non-visible minority 16 31 25 16 10 2 1 48 27 337
2011 Visible minority 22 24 15 22 9 7 1 50 34 70
2011 Non-visible minority 24 27 23 11 11 3 0 53 23 388
2008 Visible minority 15 22 23 20 15 3 2 39 37 65
2008 Non-visible minority 17 30 19 17 14 2 1 49 31 366

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 33 26 14 8 8 9 1 67 18 91
2019 Non-visible minority 25 29 17 12 11 7 0 58 24 345
2018 Visible minority 30 27 12 18 9 5 0 60 28 75
2018 Non-visible minority 25 28 17 11 12 7 1 57 24 354
2017 Visible minority 14 25 19 18 14 9 1 43 36 56
2017 Non-visible minority 17 28 22 15 12 7 1 48 28 286
2014 Visible minority 12 19 21 19 20 9 0 34 43 72
2014 Non-visible minority 11 23 28 20 13 5 0 36 34 337
2011 Visible minority 18 27 18 16 9 12 0 51 28 71
2011 Non-visible minority 13 30 24 15 10 8 0 47 27 390
2008 Visible minority 8 22 17 32 12 8 2 32 49 65
2008 Non-visible minority 11 25 19 21 15 8 1 40 40 365

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 30 28 12 14 9 6 1 63 24 92
2019 Non-visible minority 23 30 17 15 10 4 0 55 26 346
2018 Visible minority 26 30 10 16 14 3 0 59 31 75
2018 Non-visible minority 25 32 17 9 12 5 1 60 22 356
2017 Visible minority 14 30 13 15 21 4 1 48 38 56
2017 Non-visible minority 17 30 18 15 14 5 1 49 31 285
2014 Visible minority 15 18 14 23 25 5 0 35 51 72
2014 Non-visible minority 10 31 24 18 14 1 0 42 33 336
2011 Visible minority 19 28 17 18 13 5 0 49 33 71
2011 Non-visible minority 19 32 21 14 12 1 0 52 27 390
2008 Visible minority 12 32 15 25 11 3 2 47 37 65
2008 Non-visible minority 16 35 15 16 13 4 1 53 31 364
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 39 28 14 10 7 0 2 68 18 92
2019 Non-visible minority 34 36 12 11 7 1 0 70 18 348
2018 Visible minority 39 31 9 13 8 0 0 70 20 75
2018 Non-visible minority 34 32 13 10 7 1 2 69 18 356
2017 Visible minority 18 42 13 18 9 0 0 60 27 56
2017 Non-visible minority 29 36 18 11 6 0 0 65 17 287
2014 Visible minority 14 38 15 13 21 0 0 52 33 72
2014 Non-visible minority 24 34 14 16 11 0 0 59 27 338
2011 Visible minority 21 34 20 10 13 1 0 56 24 71
2011 Non-visible minority 29 35 15 13 8 2 0 65 21 389

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 36 38 11 11 4 0 0 74 15 92
2019 Non-visible minority 38 37 11 10 3 0 0 75 13 348
2018 Visible minority 35 40 14 9 1 0 0 75 10 75
2018 Non-visible minority 36 41 12 6 4 0 0 78 11 356
2017 Visible minority 21 49 16 7 7 0 0 70 14 56
2017 Non-visible minority 35 40 15 7 2 0 0 75 9 287

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 46 23 13 6 8 0 3 72 15 92
2019 Non-visible minority 46 24 15 6 6 1 1 72 13 347
2018 Visible minority 43 25 12 9 6 2 4 72 16 74
2018 Non-visible minority 44 32 9 5 7 2 2 79 12 355
2017 Visible minority 28 31 10 15 10 2 3 63 26 55
2017 Non-visible minority 38 35 13 8 5 0 2 75 13 287
2014 Visible minority 27 29 15 18 11 0 0 56 29 72
2014 Non-visible minority 29 35 14 11 8 0 1 66 20 339
2011 Visible minority 27 28 16 20 9 0 0 55 29 70
2011 Non-visible minority 34 32 15 10 7 1 1 68 17 389
2008 Visible minority 18 37 15 18 8 2 2 57 27 65
2008 Non-visible minority 28 33 15 11 10 1 2 62 22 366

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 26 38 9 18 8 0 1 65 26 92
2019 Non-visible minority 34 36 12 12 6 0 1 70 18 345
2018 Visible minority 28 48 4 12 8 0 0 76 20 74
2018 Non-visible minority 32 40 10 11 7 0 1 72 18 354
2017 Visible minority 25 28 15 19 13 0 0 53 32 56
2017 Non-visible minority 30 39 12 12 6 0 0 69 18 287
2014 Visible minority 16 36 18 18 12 0 0 52 30 72
2014 Non-visible minority 18 31 17 20 15 0 1 48 34 338
2011 Visible minority 30 34 8 14 14 0 0 64 29 71
2011 Non-visible minority 26 38 13 12 9 0 2 66 21 389
2008 Visible minority 12 35 17 15 17 0 3 49 33 65
2008 Non-visible minority 27 41 11 14 6 0 1 69 20 366

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 33 26 20 9 8 1 2 61 18 92
2019 Non-visible minority 26 31 16 13 10 4 1 59 24 346
2018 Visible minority 33 21 10 12 17 3 3 57 32 75
2018 Non-visible minority 23 29 19 13 11 4 1 55 24 355
2017 Visible minority 21 24 18 12 18 6 1 49 31 56
2017 Non-visible minority 21 27 24 14 11 3 0 50 25 285
2014 Visible minority 14 8 12 24 32 9 1 25 62 72
2014 Non-visible minority 11 17 26 21 23 3 1 28 45 337
2011 Visible minority 15 26 13 24 18 1 2 43 44 71
2011 Non-visible minority 18 31 18 15 14 3 1 51 30 390
2008 Visible minority 14 28 17 17 22 3 0 43 40 65
2008 Non-visible minority 16 33 18 13 15 4 0 51 30 364

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 25 19 12 19 15 6 3 49 38 92
2019 Non-visible minority 21 22 14 16 18 3 6 47 37 347
2018 Visible minority 18 24 7 18 22 5 6 47 45 75
2018 Non-visible minority 20 22 13 15 20 3 6 46 40 356
2017 Visible minority 13 21 11 18 29 2 6 36 52 56
2017 Non-visible minority 13 18 19 18 20 4 8 35 43 286
2014 Visible minority 13 7 15 12 44 6 3 21 62 72
2014 Non-visible minority 10 15 20 19 29 2 6 27 52 337
2011 Visible minority 13 16 11 15 38 3 5 31 56 71
2011 Non-visible minority 9 23 13 22 22 2 9 36 50 390
2008 Visible minority 9 15 17 15 29 9 5 29 52 65
2008 Non-visible minority 7 26 15 19 23 3 7 37 47 365

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 51 18 12 6 5 2 5 75 12 92
2019 Non-visible minority 52 21 13 4 2 1 6 79 7 347

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 60 8 11 1 8 2 10 78 10 92
2019 Non-visible minority 63 11 6 1 3 2 14 88 5 346

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 48 15 11 9 9 2 5 68 20 91
2019 Non-visible minority 53 19 15 3 3 1 5 77 7 346

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 39 12 18 4 14 6 6 59 21 92
2019 Non-visible minority 50 19 13 5 5 3 6 75 11 345

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 41 18 11 6 13 5 6 66 22 91
2019 Non-visible minority 52 13 11 9 7 3 6 71 17 343

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 61 11 5 5 4 6 9 84 10 92
2019 Non-visible minority 67 12 8 3 3 1 6 85 6 342

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 60 9 6 4 2 11 7 85 8 92
2019 Non-visible minority 78 5 3 3 3 1 6 90 7 346

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 69 6 5 1 0 8 12 93 1 92
2019 Non-visible minority 78 5 2 1 2 1 11 94 4 345

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 31 30 14 16 7 0 3 62 24 92
2019 Non-visible minority 36 34 12 10 7 1 1 71 18 348
2018 Visible minority 38 35 7 13 7 0 0 73 20 75
2018 Non-visible minority 36 33 11 9 9 2 1 70 18 356
2017 Visible minority 19 40 15 12 8 4 1 63 21 56
2017 Non-visible minority 31 40 15 9 5 0 0 71 15 286
2014 Visible minority 15 28 19 21 14 3 0 44 36 72
2014 Non-visible minority 19 39 19 12 11 0 0 57 24 339
2011 Visible minority 23 34 26 10 6 0 0 57 17 71
2011 Non-visible minority 31 34 13 13 8 1 1 66 21 390

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 40 28 11 8 8 1 3 71 18 92
2019 Non-visible minority 41 32 13 8 6 0 0 73 14 347
2018 Visible minority 44 26 16 8 6 0 0 70 15 74
2018 Non-visible minority 39 30 13 8 8 1 1 70 17 353
2017 Visible minority 21 37 11 13 12 2 4 62 26 56
2017 Non-visible minority 37 32 14 11 5 0 0 70 17 286
2014 Visible minority 24 23 26 12 14 2 0 48 26 72
2014 Non-visible minority 27 35 16 12 9 0 1 63 21 339

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 40 34 15 9 2 0 1 74 11 90
2019 Non-visible minority 39 36 10 8 6 0 0 75 14 341
2018 Visible minority 43 29 18 5 6 0 0 72 11 75
2018 Non-visible minority 40 35 8 7 8 1 0 76 15 356
2017 Visible minority 24 42 16 9 5 2 1 69 15 56
2017 Non-visible minority 34 39 14 8 4 0 1 74 12 286
2014 Visible minority 21 33 15 20 11 0 0 54 31 72
2014 Non-visible minority 25 36 19 12 7 0 0 61 20 339
2011 Visible minority 29 44 10 8 7 2 0 74 15 70
2011 Non-visible minority 43 33 13 9 3 1 0 76 11 388

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 29 31 17 8 8 4 2 64 18 92
2019 Non-visible minority 24 43 14 12 5 3 0 69 17 345
2018 Visible minority 28 36 17 10 6 2 2 66 17 75
2018 Non-visible minority 31 33 18 7 7 3 1 66 15 355
2017 Visible minority 16 29 19 11 18 6 1 49 31 55
2017 Non-visible minority 18 36 22 10 7 8 0 59 18 286

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 44 30 11 12 3 0 0 74 15 91
2019 Non-visible minority 45 31 10 7 5 1 0 77 12 347
2018 Visible minority 48 26 12 10 5 0 0 74 14 75
2018 Non-visible minority 47 33 7 6 6 1 1 81 12 356
2017 Visible minority 31 34 12 13 7 0 2 67 20 56
2017 Non-visible minority 42 33 12 8 4 0 0 75 13 287
2014 Visible minority 23 34 16 9 12 3 1 60 23 72
2014 Non-visible minority 30 31 21 9 6 1 2 63 15 339
2011 Visible minority 29 34 15 11 7 3 2 66 18 70
2011 Non-visible minority 38 32 15 8 6 0 1 71 14 389

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 40 28 17 8 6 0 1 69 14 92
2019 Non-visible minority 41 32 18 5 4 0 0 72 9 345
2018 Visible minority 32 35 23 5 4 0 1 68 9 75
2018 Non-visible minority 36 34 15 9 5 1 1 71 14 356
2017 Visible minority 35 38 22 2 3 0 0 73 5 56
2017 Non-visible minority 37 35 15 7 4 0 1 74 11 286
2014 Visible minority 42 24 23 6 4 0 1 67 10 72
2014 Non-visible minority 36 33 19 7 6 0 0 69 13 338
2011 Visible minority 33 35 27 4 1 0 0 68 5 70
2011 Non-visible minority 37 37 13 8 3 1 1 76 11 389
2008 Visible minority 15 22 35 15 9 0 3 38 25 65
2008 Non-visible minority 30 35 18 12 4 1 0 65 17 366

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 50 21 14 5 2 1 7 77 8 92
2019 Non-visible minority 58 20 6 5 3 3 6 85 9 347
2017 Visible minority 40 25 14 3 8 5 4 72 12 56
2017 Non-visible minority 47 22 8 8 7 2 5 75 16 286
2014 Visible minority 39 23 9 6 14 3 5 68 22 72
2014 Non-visible minority 35 24 15 6 6 6 7 68 15 338
2011 Visible minority 38 25 7 11 13 0 6 67 26 71
2011 Non-visible minority 40 28 10 8 8 3 4 73 16 390

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Visible minority 35 21 45 92
2019 Non-visible minority 29 34 37 348
2018 Visible minority 43 24 33 75
2018 Non-visible minority 31 38 31 355
2017 Visible minority 43 14 43 56
2017 Non-visible minority 35 33 33 287
2014 Visible minority 38 29 33 72
2014 Non-visible minority 32 35 33 339
2011 Visible minority 41 24 35 71
2011 Non-visible minority 35 39 26 390

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Visible minority 0 13 54 0 22 10 33
2019 Non-visible minority 12 18 35 7 23 5 105
2018 Visible minority 0 10 61 0 23 5 32
2018 Non-visible minority 12 8 36 5 35 4 108
2017 Visible minority 5 17 60 4 10 4 23
2017 Non-visible minority 21 7 39 1 28 4 95
2014 Visible minority 3 12 54 15 9999 16 28
2014 Non-visible minority 23 12 45 7 9999 14 110
2011 Visible minority 0 10 57 9 9999 23 29
2011 Non-visible minority 15 12 51 8 9999 14 133
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 55 36 6 1 1 0 1 91 2 91
2019 Non-visible minority 56 31 7 4 1 0 0 88 5 345
2018 Visible minority 57 34 5 2 0 2 0 93 2 75
2018 Non-visible minority 51 36 8 1 2 1 0 89 3 356
2017 Visible minority 40 45 5 7 2 0 0 86 9 56
2017 Non-visible minority 45 42 8 4 1 0 0 87 5 287
2014 Visible minority 31 45 14 5 3 1 2 78 8 72
2014 Non-visible minority 42 36 13 6 3 1 0 78 9 339
2011 Visible minority 41 44 6 5 4 0 0 85 9 71
2011 Non-visible minority 47 35 10 4 2 1 0 83 7 388
2008 Visible minority 48 32 14 5 2 0 0 80 6 65
2008 Non-visible minority 47 32 11 5 3 2 0 80 8 365

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 35 43 10 6 5 0 1 79 11 92
2019 Non-visible minority 31 42 17 6 3 1 0 73 9 343
2018 Visible minority 28 38 21 5 3 3 2 69 9 75
2018 Non-visible minority 32 36 19 5 6 0 0 69 11 355
2017 Visible minority 17 45 10 16 3 5 4 68 21 56
2017 Non-visible minority 27 38 19 9 5 2 0 66 14 286
2014 Visible minority 20 34 22 11 11 2 0 55 22 72
2014 Non-visible minority 19 37 28 7 6 2 1 57 14 338
2011 Visible minority 22 37 23 8 5 5 0 62 14 71
2011 Non-visible minority 27 34 21 9 7 3 0 62 17 388

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 9 23 26 23 15 2 1 40 33 92
2019 Non-visible minority 8 22 32 19 16 1 1 36 31 345
2018 Visible minority 8 16 20 27 19 3 6 51 27 75
2018 Non-visible minority 10 22 29 18 16 3 3 36 34 354
2017 Visible minority 13 12 30 24 10 6 5 37 28 56
2017 Non-visible minority 11 18 34 20 11 1 5 33 31 285
2014 Visible minority 15 24 27 19 10 1 3 31 40 72
2014 Non-visible minority 11 22 36 16 9 1 4 27 35 338
2011 Visible minority 7 15 35 22 13 3 6 38 24 71
2011 Non-visible minority 9 21 29 24 11 1 4 37 32 388
2008 Visible minority 13 22 33 16 16 2 0 32 35 64
2008 Non-visible minority 7 27 33 19 10 1 4 30 36 363

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 7 20 15 18 28 6 7 52 31 92
2019 Non-visible minority 9 15 26 24 22 3 1 48 25 344
2018 Visible minority 11 12 20 27 19 2 9 51 26 75
2018 Non-visible minority 7 18 26 20 20 5 3 44 28 352
2017 Visible minority 9 20 30 23 10 0 9 36 31 56
2017 Non-visible minority 10 18 28 19 14 5 5 37 32 285
2014 Visible minority 18 18 14 27 13 6 4 45 40 72
2014 Non-visible minority 12 21 30 17 9 4 6 29 37 337
2011 Visible minority 6 23 15 30 17 1 8 52 31 70
2011 Non-visible minority 8 21 25 19 17 4 7 41 32 389
2008 Visible minority 17 19 31 16 11 0 6 28 38 64
2008 Non-visible minority 15 26 22 20 12 2 4 33 44 362

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 9 9 22 22 29 6 3 56 20 92
2019 Non-visible minority 9 17 24 21 22 5 3 47 27 343
2018 Visible minority 5 13 20 19 24 8 11 53 22 75
2018 Non-visible minority 8 17 22 21 20 5 6 46 29 351
2017 Visible minority 7 14 24 22 22 0 10 50 23 56
2017 Non-visible minority 8 20 25 21 15 2 9 40 32 284
2014 Visible minority 18 19 27 18 12 1 5 32 39 72
2014 Non-visible minority 15 22 22 20 11 4 6 35 41 337
2011 Visible minority 10 17 22 22 14 3 12 43 32 71
2011 Non-visible minority 14 18 25 17 14 3 9 35 36 389
2008 Visible minority 16 14 33 13 16 3 6 31 33 64
2008 Non-visible minority 12 23 30 19 10 3 4 31 37 364

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 3 7 21 32 28 6 3 66 11 92
2019 Non-visible minority 4 10 27 31 26 1 2 59 14 343
2018 Visible minority 3 8 23 30 29 2 6 64 12 75
2018 Non-visible minority 4 14 26 25 26 3 2 54 19 352
2017 Visible minority 7 14 25 20 24 1 7 49 23 55
2017 Non-visible minority 6 10 31 31 17 0 6 51 16 283
2014 Visible minority 9 18 21 27 18 2 6 49 29 69
2014 Non-visible minority 9 14 29 31 13 2 2 47 24 337
2011 Visible minority 5 8 29 29 20 1 8 54 14 71
2011 Non-visible minority 5 12 29 28 19 1 6 51 19 387
2008 Visible minority 9 13 28 23 19 3 5 46 24 64
2008 Non-visible minority 7 16 30 28 16 1 2 45 24 362

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 16 11 22 22 23 2 3 48 29 92
2019 Non-visible minority 10 19 24 18 23 2 4 43 32 346
2018 Visible minority 19 21 17 13 17 4 8 35 46 74
2018 Non-visible minority 15 18 24 19 16 4 4 38 36 354
2017 Visible minority 23 22 21 13 13 2 6 28 49 56
2017 Non-visible minority 18 29 25 10 11 2 5 23 50 284
2014 Visible minority 32 21 20 14 12 0 2 26 54 72
2014 Non-visible minority 24 25 22 14 7 1 6 23 53 337
2011 Visible minority 12 16 25 27 15 0 5 44 29 71
2011 Non-visible minority 11 22 27 16 16 2 7 35 36 388
2008 Visible minority 27 22 27 9 9 0 6 20 52 64
2008 Non-visible minority 20 25 22 16 14 1 3 31 46 364

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 14 11 15 25 23 7 5 54 29 92
2019 Non-visible minority 13 14 30 18 19 4 2 39 29 345
2018 Visible minority 11 17 22 24 14 4 8 43 32 74
2018 Non-visible minority 12 18 26 18 17 3 4 38 33 352
2017 Visible minority 15 18 20 16 21 3 7 41 37 55
2017 Non-visible minority 15 18 27 16 13 5 6 33 37 283
2014 Visible minority 12 13 24 21 18 7 5 44 29 72
2014 Non-visible minority 12 20 26 20 10 2 10 34 36 337
2011 Visible minority 9 16 24 21 20 4 6 45 28 71
2011 Non-visible minority 10 15 23 23 15 4 9 44 29 389
2008 Visible minority 17 23 23 17 6 5 8 27 46 64
2008 Non-visible minority 19 24 25 15 10 3 5 27 46 363

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 12 18 18 17 27 4 4 48 32 91
2019 Non-visible minority 10 17 27 19 20 4 3 42 29 346
2018 Visible minority 6 15 24 20 21 6 8 48 25 74
2018 Non-visible minority 8 18 26 21 17 5 5 42 29 351
2017 Visible minority 11 21 23 12 24 0 9 40 35 56
2017 Non-visible minority 12 16 30 19 14 4 5 37 31 284
2014 Visible minority 18 17 26 23 9 0 7 34 38 72
2014 Non-visible minority 12 23 30 13 9 5 7 25 41 337

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 12 18 23 22 21 1 2 45 32 92
2019 Non-visible minority 11 18 28 22 18 2 2 41 30 346

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 22 32 16 15 6 7 2 60 23 91
2019 Non-visible minority 17 34 19 18 7 4 1 53 27 347

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 51 20 6 13 7 2 1 73 21 92
2019 Non-visible minority 50 28 9 6 8 0 0 77 14 345
2018 Visible minority 44 23 6 14 8 3 2 71 23 74
2018 Non-visible minority 53 27 7 7 5 1 0 80 13 354
2017 Visible minority 28 31 10 11 19 0 1 60 30 56
2017 Non-visible minority 41 36 10 8 5 0 1 78 12 285
2014 Visible minority 34 22 11 15 18 0 0 56 33 72
2014 Non-visible minority 37 33 8 9 10 2 1 72 19 339

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 48 32 4 13 2 0 1 80 15 92
2019 Non-visible minority 50 33 7 8 3 0 0 83 11 343
2018 Visible minority 54 24 10 9 1 2 0 80 10 75
2018 Non-visible minority 49 35 7 4 4 0 0 84 8 353
2017 Visible minority 31 42 11 9 6 0 1 74 14 56
2017 Non-visible minority 35 44 9 7 3 1 1 81 11 287
2014 Visible minority 36 26 14 14 10 0 0 62 24 72
2014 Non-visible minority 33 41 13 8 5 0 0 75 12 337

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 45 35 9 7 2 1 1 81 9 92
2019 Non-visible minority 45 35 13 3 4 1 0 80 7 344
2018 Visible minority 45 38 11 2 2 0 2 84 5 75
2018 Non-visible minority 47 33 9 3 4 2 1 83 8 356

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 50 24 7 9 6 3 1 77 15 90
2019 Non-visible minority 40 38 12 4 4 1 0 79 9 344
2018 Visible minority 42 37 8 7 5 1 0 80 12 74
2018 Non-visible minority 47 32 12 4 2 2 1 82 6 353
2017 Visible minority 25 35 16 8 11 3 1 64 20 56
2017 Non-visible minority 32 45 12 4 3 4 0 80 8 285
2014 Visible minority 29 34 20 10 5 2 0 64 16 72
2014 Non-visible minority 34 42 14 7 2 1 0 77 8 338
2011 Visible minority 30 30 20 7 9 4 0 63 16 71
2011 Non-visible minority 32 37 18 4 4 3 1 72 9 390

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 42 24 16 7 6 4 1 70 13 90
2019 Non-visible minority 44 30 13 5 4 3 1 76 10 347
2018 Visible minority 41 26 24 4 4 0 0 68 9 74
2018 Non-visible minority 48 30 11 4 2 5 1 82 6 351
2017 Visible minority 27 30 15 8 7 11 1 66 16 56
2017 Non-visible minority 36 36 16 3 2 6 0 78 6 286
2014 Visible minority 29 35 19 6 9 0 1 65 15 72
2014 Non-visible minority 35 39 16 3 2 4 1 77 6 338

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 57 32 6 1 1 1 1 91 2 92
2019 Non-visible minority 55 29 8 4 4 0 0 84 8 346
2018 Visible minority 52 34 4 6 4 0 0 86 10 72
2018 Non-visible minority 58 28 7 3 3 0 0 86 6 350
2017 Visible minority 34 42 12 3 7 0 1 77 11 56
2017 Non-visible minority 46 38 8 5 2 0 0 85 7 286
2014 Visible minority 41 30 13 5 10 0 0 71 15 72
2014 Non-visible minority 40 40 11 6 3 1 0 81 9 338
2011 Visible minority 36 40 9 6 7 1 0 77 14 71
2011 Non-visible minority 42 36 13 5 5 0 0 78 9 389
2008 Visible minority 26 45 17 8 5 0 0 71 12 65
2008 Non-visible minority 36 37 12 9 5 1 0 74 14 363

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 33 19 13 8 10 11 6 63 22 92
2019 Non-visible minority 28 26 18 12 9 5 2 58 22 345
2018 Visible minority 28 21 15 15 9 5 7 55 28 75
2018 Non-visible minority 28 28 16 10 7 8 4 64 18 353
2017 Visible minority 17 25 22 20 8 4 5 45 30 56
2017 Non-visible minority 19 30 18 12 10 5 6 55 25 285
2014 Visible minority 27 17 20 7 22 4 2 48 31 72
2014 Non-visible minority 20 29 19 13 11 4 4 53 26 338

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 38 37 8 6 5 2 3 80 12 92
2019 Non-visible minority 39 34 11 8 5 2 1 75 13 346
2018 Visible minority 32 36 11 7 9 2 3 72 16 75
2018 Non-visible minority 42 33 13 4 4 2 1 77 9 356
2017 Visible minority 25 38 6 11 7 10 3 72 21 55
2017 Non-visible minority 39 33 14 8 2 4 1 75 11 285
2014 Visible minority 25 35 21 9 6 3 1 63 15 72
2014 Non-visible minority 32 34 16 8 4 5 1 70 13 337
2011 Visible minority 28 37 11 13 7 3 3 68 20 71
2011 Non-visible minority 38 30 11 7 7 5 1 73 15 388
2008 Visible minority 17 37 11 15 8 11 2 61 26 65
2008 Non-visible minority 30 38 11 8 7 4 2 72 16 366

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 43 27 15 9 4 1 1 71 13 91
2019 Non-visible minority 33 38 17 4 6 3 0 73 10 345
2018 Visible minority 32 37 19 3 6 0 4 71 9 74
2018 Non-visible minority 35 32 18 7 5 2 1 69 12 356

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 22 21 15 14 11 13 4 52 31 91
2019 Non-visible minority 24 22 20 10 12 11 2 52 24 345
2018 Visible minority 23 25 17 6 16 3 9 55 26 75
2018 Non-visible minority 26 20 15 12 11 12 3 54 28 354
2017 Visible minority 13 23 14 7 25 17 1 44 39 56
2017 Non-visible minority 15 22 18 15 8 17 4 47 30 286
2014 Visible minority 13 20 16 18 24 6 2 37 46 72
2014 Non-visible minority 17 19 22 15 13 11 3 41 33 338
2011 Visible minority 13 21 15 18 18 12 3 40 42 70
2011 Non-visible minority 17 20 19 13 12 15 4 46 30 390

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 46 39 4 10 1 0 0 85 12 91
2019 Non-visible minority 46 38 4 8 3 0 0 84 11 347
2017 Visible minority 34 36 5 22 3 0 0 70 25 56
2017 Non-visible minority 30 46 5 13 5 0 0 77 19 287
2014 Visible minority 23 40 4 14 18 0 0 63 33 72
2014 Non-visible minority 24 43 7 20 6 0 0 67 26 339
2011 Visible minority 32 46 8 13 1 0 0 78 14 71
2011 Non-visible minority 41 47 4 7 1 0 0 88 8 390
2008 Visible minority 34 43 6 11 6 0 0 77 17 65
2008 Non-visible minority 38 43 5 11 3 0 0 80 14 366

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 42 37 4 10 7 0 0 79 17 91
2019 Non-visible minority 49 32 5 11 4 0 0 81 14 346
2017 Visible minority 37 38 9 10 5 0 0 75 15 56
2017 Non-visible minority 42 37 8 9 4 0 0 79 13 287
2014 Visible minority 36 40 6 13 4 0 0 76 17 72
2014 Non-visible minority 42 37 7 10 4 0 0 80 13 336
2011 Visible minority 46 31 5 11 6 0 0 77 18 71
2011 Non-visible minority 43 36 8 8 4 0 0 79 12 388

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 41 41 6 8 1 1 1 84 10 92
2019 Non-visible minority 49 35 8 6 2 0 0 84 8 344
2017 Visible minority 25 52 7 8 7 0 0 77 16 55
2017 Non-visible minority 43 41 7 7 2 0 0 84 9 286
2014 Visible minority 24 42 15 13 2 3 0 68 16 72
2014 Non-visible minority 34 44 13 6 2 0 0 79 8 339

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 66 20 5 6 2 0 1 87 8 92
2019 Non-visible minority 56 27 6 9 1 0 0 84 10 346
2017 Visible minority 64 26 3 5 0 1 0 91 5 56
2017 Non-visible minority 52 30 9 7 1 0 1 83 9 287
2014 Visible minority 72 18 4 3 3 0 0 91 6 72
2014 Non-visible minority 51 28 8 9 3 0 1 80 12 339
2011 Visible minority 75 18 0 3 4 0 0 93 7 71
2011 Non-visible minority 55 27 9 5 3 0 1 83 8 389
2008 Visible minority 65 25 2 2 6 0 2 91 8 65
2008 Non-visible minority 53 28 6 11 2 0 0 81 13 365

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 72 20 1 2 2 0 2 95 5 92
2019 Non-visible minority 66 18 5 7 2 0 1 85 10 345
2017 Visible minority 65 18 3 8 3 0 3 86 11 56
2017 Non-visible minority 59 25 8 4 1 0 2 86 6 286
2014 Visible minority 74 13 4 3 1 1 5 92 4 72
2014 Non-visible minority 56 24 6 8 2 0 3 83 11 338
2011 Visible minority 70 20 4 0 1 2 3 94 1 71
2011 Non-visible minority 60 24 7 7 2 0 1 83 10 388
2008 Visible minority 55 26 5 5 2 0 8 88 7 65
2008 Non-visible minority 55 26 6 7 3 0 3 84 10 363

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 84 11 1 2 1 0 1 96 3 92
2019 Non-visible minority 83 12 2 1 0 0 1 97 2 345
2017 Visible minority 70 21 3 2 2 0 1 93 4 55
2017 Non-visible minority 83 11 2 1 1 0 2 95 3 287
2014 Visible minority 78 15 3 1 3 0 0 93 4 72
2014 Non-visible minority 73 18 5 1 2 0 1 92 3 339
2011 Visible minority 76 17 1 0 3 0 3 96 3 70
2011 Non-visible minority 74 16 5 1 2 0 1 92 3 390
2008 Visible minority 71 20 2 3 0 0 5 95 3 65
2008 Non-visible minority 79 11 4 3 1 0 2 92 4 366

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 54 19 9 5 5 8 1 80 10 92
2019 Non-visible minority 64 19 9 2 2 3 1 86 4 348

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 28 39 14 10 7 2 1 69 17 91
2019 Non-visible minority 40 39 10 6 3 1 1 81 9 348

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 56 21 7 0 4 11 1 87 4 91
2019 Non-visible minority 55 24 9 2 1 5 3 86 4 348

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 16 84 92
2019 Non-visible minority 15 85 348
2018 Visible minority 21 79 75
2018 Non-visible minority 12 88 356

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 58 42 14
2019 Non-visible minority 52 48 49
2018 Visible minority 31 69 16
2018 Non-visible minority 48 52 45

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 66 34 14
2019 Non-visible minority 55 45 49

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 0 100 16
2018 Non-visible minority 12 88 45

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 0 100 14
2019 Non-visible minority 0 100 49
2018 Visible minority 0 100 16
2018 Non-visible minority 0 100 45

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 0 100 14
2019 Non-visible minority 0 100 49

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 43 57 14
2019 Non-visible minority 55 45 49
2018 Visible minority 56 44 16
2018 Non-visible minority 36 64 45

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 44 56 14
2019 Non-visible minority 33 67 49
2018 Visible minority 48 52 16
2018 Non-visible minority 36 64 45

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 64 36 14
2019 Non-visible minority 41 59 49

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 39 61 16
2018 Non-visible minority 65 35 45

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 36 64 14
2019 Non-visible minority 29 71 49

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 38 62 14
2019 Non-visible minority 46 54 49
2018 Visible minority 39 61 16
2018 Non-visible minority 52 48 45

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 45 55 14
2019 Non-visible minority 43 57 49
2018 Visible minority 57 43 16
2018 Non-visible minority 49 51 45

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 38 62 14
2019 Non-visible minority 31 69 49
2018 Visible minority 33 67 16
2018 Non-visible minority 35 65 45

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 51 49 14
2019 Non-visible minority 61 39 49
2018 Visible minority 39 61 16
2018 Non-visible minority 57 43 45

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 36 64 14
2019 Non-visible minority 19 81 49

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 0 100 16
2018 Non-visible minority 17 83 45

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 0 100 16
2018 Non-visible minority 13 87 45

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 41 59 16
2018 Non-visible minority 21 79 45

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 31 69 16
2018 Non-visible minority 10 90 44

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 38 62 16
2018 Non-visible minority 47 53 44

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 0 100 16
2018 Non-visible minority 0 100 44

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 56 44 16
2018 Non-visible minority 49 51 44

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 24 76 92
2019 Non-visible minority 19 81 348

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 16 14 21 5 7 28 9 47 20 92
2019 Non-visible minority 20 16 17 7 8 24 8 53 22 348
2018 Visible minority 15 12 23 11 10 15 14 38 30 74
2018 Non-visible minority 19 16 18 7 8 24 8 52 21 354
2017 Visible minority 3 14 12 10 21 25 15 28 52 56
2017 Non-visible minority 10 19 20 8 6 27 9 46 22 285
2014 Visible minority 18 19 16 7 15 17 8 49 30 72
2014 Non-visible minority 15 16 24 7 6 26 5 46 18 336

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 29 30 17 7 4 8 6 68 12 92
2019 Non-visible minority 33 30 16 7 6 8 0 69 14 348
2018 Visible minority 32 28 23 7 6 5 0 63 13 74
2018 Non-visible minority 32 28 16 7 6 11 1 68 14 355
2017 Visible minority 12 30 19 5 17 15 1 51 26 55
2017 Non-visible minority 24 35 18 5 5 13 0 68 12 285
2014 Visible minority 24 27 15 11 9 12 3 60 23 72
2014 Non-visible minority 22 33 22 6 5 11 1 63 12 337
2011 Visible minority 31 32 15 9 1 11 0 71 12 71
2011 Non-visible minority 34 31 15 6 5 8 0 71 12 389

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 13 87 92
2019 Non-visible minority 5 95 347
2018 Visible minority 10 90 75
2018 Non-visible minority 6 94 354

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 0 100 12
2019 Non-visible minority 0 100 16

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 0 100 12
2019 Non-visible minority 0 100 16

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 0 100 12
2019 Non-visible minority 0 100 16

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 0 100 12
2019 Non-visible minority 0 100 16

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 0 100 12
2019 Non-visible minority 45 55 16

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 0 100 12
2019 Non-visible minority 0 100 16

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 0 100 12
2019 Non-visible minority 29 71 16

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 0 100 12
2019 Non-visible minority 41 59 16

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 14 86 92
2019 Non-visible minority 10 90 347

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 16 12 22 7 5 29 10 45 20 91
2019 Non-visible minority 21 15 19 4 3 30 8 57 12 345
2018 Visible minority 19 9 29 5 8 18 12 40 18 75
2018 Non-visible minority 20 15 20 2 3 30 8 58 9 353
2017 Visible minority 7 14 19 6 14 24 16 34 33 56
2017 Non-visible minority 17 17 17 1 2 35 10 62 7 284
2014 Visible minority 11 18 16 7 11 28 8 46 28 72
2014 Non-visible minority 15 14 24 2 2 37 6 51 6 337

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 33 30 12 6 6 9 4 72 13 92
2019 Non-visible minority 36 29 15 4 4 12 0 74 8 346
2018 Visible minority 30 28 23 8 3 7 0 63 13 75
2018 Non-visible minority 30 27 21 4 3 14 1 68 7 354
2017 Visible minority 19 23 25 4 9 14 6 53 16 56
2017 Non-visible minority 27 34 14 3 3 17 2 76 7 283
2014 Visible minority 19 27 21 6 7 19 2 57 16 72
2014 Non-visible minority 24 31 21 2 2 19 2 69 5 337
2011 Visible minority 32 30 17 5 3 13 0 71 9 71
2011 Non-visible minority 37 30 16 4 2 12 0 75 7 388

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 16 84 92
2019 Non-visible minority 16 84 348
2017 Visible minority 17 83 56
2017 Non-visible minority 15 85 284
2014 Visible minority 24 76 72
2014 Non-visible minority 15 85 337

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 100 0 15
2019 Non-visible minority 86 14 53
2017 Visible minority 61 39 10
2017 Non-visible minority 82 18 43
2014 Visible minority 82 18 16
2014 Non-visible minority 87 13 50

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 46 23 31 0 0 0 0 69 0 14
2019 Non-visible minority 45 35 10 4 5 0 0 80 10 45
2017 Non-visible minority 55 30 3 9 3 0 0 85 12 36
2014 Visible minority 69 8 16 0 0 7 0 83 0 13
2014 Non-visible minority 52 36 7 2 2 0 0 88 5 43
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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 61 18 9 5 4 2 1 82 9 92
2019 Non-visible minority 63 19 8 4 4 1 1 83 8 348
2018 Visible minority 60 18 9 4 6 1 2 80 11 73
2018 Non-visible minority 60 22 6 3 6 2 2 85 9 354
2017 Visible minority 41 22 17 4 13 2 1 65 17 56
2017 Non-visible minority 55 25 11 3 3 2 1 83 6 285

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 39 28 12 0 21 0 0 67 21 16
2019 Non-visible minority 25 41 15 11 5 1 2 68 17 70

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 32 35 21 9 0 2 1 69 9 91
2019 Non-visible minority 36 38 12 7 4 4 0 76 11 348
2018 Visible minority 29 41 12 9 2 3 4 74 13 74
2018 Non-visible minority 34 40 12 6 5 3 0 76 12 356
2017 Visible minority 19 39 15 16 7 3 0 60 24 56
2017 Non-visible minority 21 43 21 5 5 5 0 68 10 284

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 26 38 11 13 8 3 1 67 22 92
2019 Non-visible minority 28 31 18 12 9 1 0 60 21 348
2018 Visible minority 23 34 17 16 6 2 2 59 23 75
2018 Non-visible minority 30 32 16 12 7 2 0 64 19 354
2017 Visible minority 16 28 12 30 10 4 0 45 42 56
2017 Non-visible minority 16 37 24 15 6 2 0 54 22 284

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 40 23 18 8 10 0 1 64 18 92
2019 Non-visible minority 40 25 17 8 8 0 1 66 16 342
2018 Visible minority 36 27 17 8 6 0 5 67 15 75
2018 Non-visible minority 35 29 16 9 9 1 1 65 19 355
2017 Visible minority 18 24 27 10 15 0 5 45 27 56
2017 Non-visible minority 37 25 14 10 10 0 4 65 21 284

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 22 22 24 16 13 1 1 45 30 92
2019 Non-visible minority 22 25 30 13 8 0 2 48 21 345
2018 Visible minority 22 16 26 18 15 2 2 39 34 75
2018 Non-visible minority 21 26 25 16 11 1 1 48 27 354
2017 Visible minority 15 26 19 20 16 2 3 43 37 55
2017 Non-visible minority 17 26 24 20 11 0 2 43 32 285

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 39 17 22 12 4 1 5 59 18 92
2019 Non-visible minority 35 29 20 9 4 1 2 66 13 340
2018 Visible minority 33 24 19 10 8 0 6 60 20 75
2018 Non-visible minority 29 32 21 12 5 1 1 62 17 352
2017 Visible minority 21 32 20 7 12 2 6 56 21 54
2017 Non-visible minority 27 26 22 11 9 1 4 56 21 284

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 24 24 16 13 19 2 1 50 33 92
2019 Non-visible minority 25 24 25 11 12 1 2 51 23 342
2018 Visible minority 19 26 15 15 21 0 3 47 37 75
2018 Non-visible minority 24 21 23 14 16 1 1 45 31 354
2017 Visible minority 12 16 20 20 27 0 5 30 49 56
2017 Non-visible minority 16 20 17 22 21 1 4 38 44 285

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 49 21 12 8 4 1 5 74 13 92
2019 Non-visible minority 50 23 15 4 3 0 5 78 7 343
2018 Visible minority 40 21 17 5 7 2 8 68 13 75
2018 Non-visible minority 49 20 15 4 6 2 5 74 11 352
2017 Visible minority 40 31 3 2 9 4 12 84 12 54
2017 Non-visible minority 38 25 14 6 4 2 11 72 11 285

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 40 23 11 11 12 0 4 65 23 92
2019 Non-visible minority 36 28 19 11 6 0 0 64 17 345
2018 Visible minority 35 20 22 10 10 2 2 57 21 74
2018 Non-visible minority 32 28 21 10 7 1 1 61 18 353
2017 Visible minority 20 38 9 19 9 2 3 61 29 55
2017 Non-visible minority 26 34 20 9 9 0 2 61 18 283

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 38 25 18 8 6 2 2 66 15 92
2019 Non-visible minority 35 31 17 8 6 1 2 68 15 348
2018 Visible minority 41 23 20 10 1 2 3 67 12 75
2018 Non-visible minority 34 30 18 8 6 2 3 67 14 357
2017 Visible minority 12 38 21 12 10 0 7 54 24 55
2017 Non-visible minority 29 28 21 11 8 0 4 59 19 284

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 34 25 15 14 9 1 2 61 24 91
2019 Non-visible minority 30 31 22 9 7 0 1 62 16 347
2018 Visible minority 31 27 20 14 5 0 3 60 19 75
2018 Non-visible minority 27 31 22 10 6 1 2 60 17 357
2017 Visible minority 16 36 17 17 7 0 7 56 26 55
2017 Non-visible minority 26 30 23 9 9 0 3 58 19 284

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 27 29 18 10 11 1 3 59 22 92
2019 Non-visible minority 37 29 22 5 6 0 1 66 12 347
2018 Visible minority 37 25 20 12 1 0 5 65 14 73
2018 Non-visible minority 36 29 18 9 6 0 2 66 15 356
2017 Visible minority 20 36 11 16 13 0 5 58 30 55
2017 Non-visible minority 34 28 18 9 6 1 3 65 16 284

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 43 13 19 8 10 1 5 60 19 91
2019 Non-visible minority 47 24 14 6 8 1 0 71 14 346

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 32 31 16 8 10 1 2 65 19 91
2019 Non-visible minority 37 35 15 8 4 1 1 73 12 345
2018 Visible minority 37 33 16 10 2 0 2 71 13 74
2018 Non-visible minority 36 31 14 13 4 0 2 69 17 355
2017 Visible minority 37 27 9 14 7 0 5 68 22 55
2017 Non-visible minority 34 30 20 8 4 1 3 66 13 284

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 49 25 11 9 3 0 3 76 12 91
2019 Non-visible minority 58 23 12 4 2 0 2 82 6 345
2018 Visible minority 39 33 14 9 2 0 3 74 12 74
2018 Non-visible minority 57 22 10 6 3 1 2 81 9 354
2017 Visible minority 42 26 15 8 6 0 3 70 14 56
2017 Non-visible minority 54 22 16 2 3 0 3 78 5 285

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 68 17 5 1 0 1 8 93 1 92
2019 Non-visible minority 74 11 4 1 2 1 7 92 3 344
2018 Visible minority 69 15 4 1 0 0 11 95 1 75
2018 Non-visible minority 69 14 7 2 2 0 6 89 4 355

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 64 10 10 7 1 0 8 80 9 91
2019 Non-visible minority 72 11 6 3 4 0 3 86 8 347
2018 Visible minority 61 11 7 6 5 0 9 80 13 75
2018 Non-visible minority 70 11 7 4 3 1 4 85 7 356
2017 Visible minority 63 10 7 7 7 1 3 77 15 56
2017 Non-visible minority 68 15 3 6 3 0 5 87 9 285

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 55 25 11 4 1 0 4 83 6 91
2019 Non-visible minority 53 29 11 3 2 0 1 83 6 345
2018 Visible minority 43 31 9 9 3 1 5 78 12 75
2018 Non-visible minority 54 27 11 3 4 0 1 82 7 355
2017 Visible minority 44 38 6 5 4 0 3 85 9 56
2017 Non-visible minority 50 27 11 6 3 0 3 80 9 284

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 66 10 9 5 4 0 6 81 9 91
2019 Non-visible minority 61 18 9 4 6 0 2 80 11 344
2018 Visible minority 51 20 7 9 9 1 3 74 18 75
2018 Non-visible minority 57 20 11 6 4 0 2 78 10 351
2017 Visible minority 50 20 11 13 6 0 1 70 19 56
2017 Non-visible minority 56 23 7 6 4 1 4 83 10 285

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 68 7 3 0 1 2 19 95 2 90
2019 Non-visible minority 56 12 4 3 1 0 23 90 5 344
2018 Visible minority 50 14 6 3 0 0 26 87 5 75
2018 Non-visible minority 56 9 6 2 1 1 25 87 5 353
2017 Visible minority 42 17 2 5 1 0 32 88 9 56
2017 Non-visible minority 45 13 6 4 2 0 31 84 8 285

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 59 15 15 2 0 0 9 81 2 91
2019 Non-visible minority 64 18 8 1 2 1 5 88 3 343
2018 Visible minority 46 23 15 1 5 1 8 76 7 75
2018 Non-visible minority 63 18 8 4 2 0 5 86 6 354
2017 Visible minority 54 18 5 14 2 0 7 77 17 56
2017 Non-visible minority 62 15 10 2 3 0 9 83 6 283

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 71 8 8 3 3 0 7 85 7 91
2019 Non-visible minority 76 13 3 1 1 0 4 94 3 346
2018 Visible minority 62 15 5 5 5 1 7 84 11 75
2018 Non-visible minority 74 9 3 5 3 0 5 88 9 354
2017 Visible minority 49 25 3 5 8 2 7 82 14 56
2017 Non-visible minority 65 14 7 2 5 1 5 85 8 284

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 60 19 9 5 3 0 4 82 9 91
2019 Non-visible minority 56 24 12 4 2 0 2 81 6 346
2018 Visible minority 46 27 11 6 5 0 5 77 12 75
2018 Non-visible minority 55 22 15 4 1 1 3 80 5 355
2017 Visible minority 43 29 17 4 3 0 5 75 7 56
2017 Non-visible minority 53 25 12 4 2 0 3 81 7 285

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 21 29 34 13 4 1 0 50 16 92
2019 Non-visible minority 16 35 35 10 4 0 0 52 14 347
2018 Visible minority 14 34 35 14 4 0 0 48 17 74
2018 Non-visible minority 19 32 31 14 4 0 0 50 18 355
2017 Visible minority 13 23 37 16 7 0 3 37 24 56
2017 Non-visible minority 13 33 35 14 4 0 0 46 19 285

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 11 15 36 24 13 0 1 37 26 92
2019 Non-visible minority 8 18 40 20 14 0 0 34 26 344
2018 Visible minority 8 17 38 21 14 0 2 35 26 75
2018 Non-visible minority 7 18 40 21 14 0 0 35 25 352
2017 Visible minority 9 20 34 19 10 4 5 31 32 56
2017 Non-visible minority 4 19 40 24 12 0 0 37 23 283
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 34 24 17 3 13 2 7 38 62 91
2019 Non-visible minority 38 37 12 5 3 3 2 40 60 347
2018 Visible minority 42 19 15 12 4 6 3 46 54 75
2018 Non-visible minority 47 27 12 6 4 3 1 49 51 356
2017 Visible minority 41 16 19 7 11 6 0 44 56 56
2017 Non-visible minority 48 21 16 5 4 5 1 51 49 285

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 67 33 52
2019 Non-visible minority 57 43 195

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 50 50 52
2019 Non-visible minority 69 31 192
2018 Visible minority 41 59 38
2018 Non-visible minority 54 46 175

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 40 12 10 10 14 2 11 60 28 91
2019 Non-visible minority 49 17 12 6 7 1 8 73 14 347
2018 Visible minority 47 8 8 13 7 2 15 66 24 75
2018 Non-visible minority 52 12 10 7 6 3 11 74 15 356

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 11 27 16 17 20 2 6 42 40 51
2019 Non-visible minority 33 18 18 11 10 2 8 57 23 193
2018 Visible minority 7 30 17 14 20 3 8 41 40 38
2018 Non-visible minority 25 25 16 19 10 1 4 53 30 175
2017 Visible minority 10 34 25 10 13 0 9 48 25 29
2017 Non-visible minority 18 31 17 13 12 0 9 54 27 131

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 5 18 21 10 26 4 15 28 45 51
2019 Non-visible minority 17 12 18 12 14 0 27 40 35 194
2018 Visible minority 6 21 10 28 18 6 11 33 55 38
2018 Non-visible minority 10 13 13 9 21 4 30 35 45 175
2017 Visible minority 3 26 13 12 23 3 20 38 45 30
2017 Non-visible minority 10 16 16 10 18 2 28 37 40 129
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