2019 Public Service Employee Survey Results by Theme for Privy Council Office by Question 94. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 47 39 10 2 2 0 0 86 4 49
2019 CS-01 33 42 8 8 8 0 0 75 17 12
2019 CS-02 50 44 6 0 0 0 0 94 0 18
2019 CS-03 50 30 20 0 0 0 0 80 0 10
2018 CS 30 52 19 0 0 0 0 81 0 27
2018 CS-02 33 58 8 0 0 0 0 92 0 12
2017 CS 48 36 7 3 0 3 3 90 3 31
2014 CS 27 47 3 13 10 0 0 73 23 30
2014 CS-01 20 40 10 20 10 0 0 60 30 10
2011 CS 27 44 19 4 6 0 0 71 10 48
2011 CS-01 35 41 18 0 6 0 0 76 6 17
2011 CS-02 15 38 23 15 8 0 0 54 23 13
2011 CS-03 31 54 15 0 0 0 0 85 0 13

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 38 33 13 10 6 0 0 71 17 48
2019 CS-01 25 25 17 8 25 0 0 50 33 12
2019 CS-02 41 35 18 6 0 0 0 76 6 17
2019 CS-03 30 50 0 20 0 0 0 80 20 10
2018 CS 19 59 7 15 0 0 0 78 15 27
2018 CS-02 17 67 8 8 0 0 0 83 8 12
2017 CS 32 39 13 7 7 0 3 73 13 31

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 63 33 2 2 0 0 0 96 2 49
2019 CS-01 42 50 0 8 0 0 0 92 8 12
2019 CS-02 56 39 6 0 0 0 0 94 0 18
2019 CS-03 80 20 0 0 0 0 0 100 0 10
2018 CS 59 30 11 0 0 0 0 89 0 27
2018 CS-02 50 42 8 0 0 0 0 92 0 12
2017 CS 58 42 0 0 0 0 0 100 0 31
2014 CS 70 17 13 0 0 0 0 87 0 30
2014 CS-01 60 20 20 0 0 0 0 80 0 10
2011 CS 48 38 10 4 0 0 0 85 4 48
2011 CS-01 53 41 0 6 0 0 0 94 6 17
2011 CS-02 38 38 23 0 0 0 0 77 0 13
2011 CS-03 46 38 15 0 0 0 0 85 0 13

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 49 43 2 4 2 0 0 92 6 49
2019 CS-01 42 42 0 8 8 0 0 83 17 12
2019 CS-02 50 39 6 6 0 0 0 89 6 18
2019 CS-03 40 60 0 0 0 0 0 100 0 10
2018 CS 52 37 11 0 0 0 0 89 0 27
2018 CS-02 50 42 8 0 0 0 0 92 0 12
2017 CS 38 52 3 0 3 0 3 93 3 31
2014 CS 40 43 3 7 7 0 0 83 13 30
2014 CS-01 20 60 10 0 10 0 0 80 10 10
2011 CS 29 48 13 6 4 0 0 77 10 48
2011 CS-01 41 35 12 6 6 0 0 76 12 17
2011 CS-02 8 54 23 8 8 0 0 62 15 13
2011 CS-03 38 54 8 0 0 0 0 92 0 13

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 51 27 16 4 2 0 0 78 6 49
2019 CS-01 42 25 17 8 8 0 0 67 17 12
2019 CS-02 50 17 28 6 0 0 0 67 6 18
2019 CS-03 60 30 10 0 0 0 0 90 0 10
2018 CS 30 41 26 4 0 0 0 70 4 27
2018 CS-02 42 33 25 0 0 0 0 75 0 12
2017 CS 26 48 13 13 0 0 0 74 13 31
2014 CS 23 30 20 20 7 0 0 53 27 30
2014 CS-01 10 30 30 20 10 0 0 40 30 10
2011 CS 31 19 27 13 10 0 0 50 23 48
2011 CS-01 47 6 24 18 6 0 0 53 24 17
2011 CS-02 0 23 31 23 23 0 0 23 46 13
2011 CS-03 46 31 23 0 0 0 0 77 0 13

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 43 37 12 6 2 0 0 80 8 49
2019 CS-01 42 8 25 17 8 0 0 50 25 12
2019 CS-02 44 33 17 6 0 0 0 78 6 18
2019 CS-03 30 70 0 0 0 0 0 100 0 10
2018 CS 33 37 30 0 0 0 0 70 0 27
2018 CS-02 42 42 17 0 0 0 0 83 0 12
2017 CS 32 55 0 10 0 0 3 90 10 31
2014 CS 27 30 23 17 3 0 0 57 20 30
2014 CS-01 20 30 30 10 10 0 0 50 20 10
2011 CS 34 19 21 11 15 0 0 53 26 47
2011 CS-01 44 6 19 13 19 0 0 50 31 16
2011 CS-02 8 23 23 15 31 0 0 31 46 13
2011 CS-03 46 38 15 0 0 0 0 85 0 13

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 45 27 14 4 6 4 0 74 11 49
2019 CS-01 33 25 8 8 25 0 0 58 33 12
2019 CS-02 56 6 28 6 0 6 0 65 6 18
2019 CS-03 40 50 0 0 0 10 0 100 0 10
2018 CS 19 33 30 7 4 7 0 56 12 27
2018 CS-02 33 33 17 0 8 8 0 73 9 12
2017 CS 28 29 16 10 7 6 3 64 18 31
2014 CS 27 23 13 23 13 0 0 50 37 30
2014 CS-01 20 20 20 30 10 0 0 40 40 10
2011 CS 33 19 21 15 10 2 0 53 26 48
2011 CS-01 29 18 18 29 6 0 0 47 35 17
2011 CS-02 23 8 31 8 23 8 0 33 33 13
2011 CS-03 46 31 15 8 0 0 0 77 8 13
Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 58 19 17 0 2 0 4 80 2 48
2019 CS-01 50 8 25 0 8 0 8 64 9 12
2019 CS-02 61 28 6 0 0 0 6 94 0 18
2019 CS-03 50 20 30 0 0 0 0 70 0 10

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 51 27 12 8 0 0 2 79 8 49
2019 CS-01 50 42 0 8 0 0 0 92 8 12
2019 CS-02 56 17 17 6 0 0 6 76 6 18
2019 CS-03 40 30 20 10 0 0 0 70 10 10
2018 CS 59 19 15 4 0 0 4 81 4 27
2018 CS-02 50 25 17 0 0 0 8 82 0 12
2017 CS 39 46 9 3 0 0 3 87 3 31
2014 CS 30 30 20 10 7 3 0 62 17 30
2014 CS-01 20 30 20 20 10 0 0 50 30 10
2011 CS 35 25 17 8 13 2 0 62 21 48
2011 CS-01 47 29 6 12 0 6 0 81 13 17
2011 CS-02 8 23 15 15 38 0 0 31 54 13
2011 CS-03 38 31 23 0 8 0 0 69 8 13

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 50 29 6 6 2 2 4 84 9 48
2019 CS-01 67 17 8 0 8 0 0 83 8 12
2019 CS-02 35 29 6 12 0 6 12 79 14 17
2019 CS-03 40 50 10 0 0 0 0 90 0 10
2018 CS 56 22 7 11 0 0 4 81 12 27
2018 CS-02 50 25 8 8 0 0 8 82 9 12
2017 CS 42 39 7 3 6 0 3 84 10 31
2014 CS 30 20 13 20 13 3 0 52 34 30
2014 CS-01 20 20 10 30 10 10 0 44 44 10
2011 CS 25 17 27 21 10 0 0 42 31 48
2011 CS-01 35 29 24 6 6 0 0 65 12 17
2011 CS-02 0 8 38 31 23 0 0 8 54 13
2011 CS-03 23 15 15 38 8 0 0 38 46 13

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 57 20 8 10 2 0 2 79 13 49
2019 CS-01 67 17 0 8 8 0 0 83 17 12
2019 CS-02 56 22 6 11 0 0 6 82 12 18
2019 CS-03 50 20 20 10 0 0 0 70 10 10
2018 CS 67 19 4 4 4 0 4 88 8 27
2018 CS-02 75 8 8 0 0 0 8 91 0 12
2017 CS 45 39 3 7 3 0 3 87 10 31
2014 CS 40 37 10 7 7 0 0 77 13 30
2014 CS-01 20 40 30 10 0 0 0 60 10 10

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 39 31 18 4 4 4 0 72 9 49
2019 CS-01 33 33 0 17 17 0 0 67 33 12
2019 CS-02 39 22 39 0 0 0 0 61 0 18
2019 CS-03 30 50 10 0 0 10 0 89 0 10
2018 CS 30 41 19 4 4 4 0 73 8 27
2018 CS-02 33 33 25 8 0 0 0 67 8 12
2017 CS 26 40 13 7 0 13 0 77 8 30
2014 CS 20 33 23 7 10 7 0 57 18 30
2014 CS-01 20 20 30 0 20 10 0 44 22 10
2011 CS 17 33 15 10 19 6 0 53 31 48
2011 CS-01 29 24 18 6 18 6 0 56 25 17
2011 CS-02 8 15 0 31 38 8 0 25 75 13
2011 CS-03 0 69 15 0 8 8 0 75 8 13

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 32 30 21 6 6 4 0 64 13 47
2019 CS-01 25 33 0 25 17 0 0 58 42 12
2019 CS-02 28 22 44 0 6 0 0 50 6 18
2018 CS 23 42 15 12 4 4 0 68 16 26
2018 CS-02 25 50 17 8 0 0 0 75 8 12
2017 CS 19 46 16 10 3 6 0 69 14 31
2014 CS 23 30 17 10 17 3 0 55 28 30
2014 CS-01 20 20 20 10 20 10 0 44 33 10
2011 CS 10 29 25 6 27 2 0 40 34 48
2011 CS-01 18 35 6 12 29 0 0 53 41 17
2011 CS-02 0 15 31 0 54 0 0 15 54 13
2011 CS-03 8 38 38 0 8 8 0 50 8 13

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 29 24 22 16 2 6 0 57 20 49
2019 CS-01 33 8 25 17 8 8 0 45 27 12
2019 CS-02 28 28 28 17 0 0 0 56 17 18
2019 CS-03 30 30 0 30 0 10 0 67 33 10
2018 CS 15 41 19 11 4 11 0 63 17 27
2018 CS-02 25 25 33 0 0 17 0 60 0 12
2017 CS 6 49 23 13 3 6 0 58 17 31
2014 CS 17 23 27 7 17 10 0 44 26 30
2014 CS-01 20 10 30 0 20 20 0 38 25 10
2011 CS 13 25 29 13 19 2 0 38 32 48
2011 CS-01 12 29 24 12 24 0 0 41 35 17
2011 CS-02 0 8 31 15 38 8 0 8 58 13
2011 CS-03 15 38 31 15 0 0 0 54 15 13

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 33 20 24 12 6 4 0 55 19 49
2019 CS-01 33 8 25 17 17 0 0 42 33 12
2019 CS-02 17 28 39 11 6 0 0 44 17 18
2019 CS-03 30 30 10 20 0 10 0 67 22 10
2018 CS 11 30 30 19 7 4 0 42 27 27
2018 CS-02 17 25 42 8 0 8 0 45 9 12
2017 CS 9 39 23 16 10 3 0 50 26 31
2014 CS 10 23 17 10 27 13 0 38 42 30
2014 CS-01 20 0 30 10 30 10 0 22 44 10
2011 CS 4 27 23 27 19 0 0 31 46 48
2011 CS-01 6 35 18 18 24 0 0 41 41 17
2011 CS-02 0 0 31 31 38 0 0 0 69 13
2011 CS-03 0 38 23 38 0 0 0 38 38 13
Top of Page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 31 37 18 6 8 0 0 67 14 49
2019 CS-01 25 25 17 8 25 0 0 50 33 12
2019 CS-02 33 28 28 11 0 0 0 61 11 18
2019 CS-03 30 60 10 0 0 0 0 90 0 10
2018 CS 26 37 22 7 7 0 0 63 15 27
2018 CS-02 33 33 25 8 0 0 0 67 8 12
2017 CS 16 52 10 10 7 3 3 72 17 31
2014 CS 27 20 17 13 23 0 0 47 37 30
2014 CS-01 20 30 20 0 30 0 0 50 30 10
2011 CS 10 23 27 23 17 0 0 33 40 48
2011 CS-01 12 29 18 29 12 0 0 41 41 17
2011 CS-02 0 15 38 8 38 0 0 15 46 13
2011 CS-03 15 15 38 23 8 0 0 31 31 13

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 29 33 18 16 4 0 0 61 20 49
2019 CS-01 25 25 25 8 17 0 0 50 25 12
2019 CS-02 28 39 17 17 0 0 0 67 17 18
2019 CS-03 40 20 10 30 0 0 0 60 30 10
2018 CS 19 46 27 8 0 0 0 65 8 26
2018 CS-02 17 67 8 8 0 0 0 83 8 12
2017 CS 13 49 16 19 0 3 0 64 20 31

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 41 37 16 4 0 0 2 79 4 49
2019 CS-01 58 17 25 0 0 0 0 75 0 12
2019 CS-02 44 39 11 0 0 0 6 88 0 18
2019 CS-03 10 60 20 10 0 0 0 70 10 10
2018 CS 33 41 15 7 0 0 4 77 8 27
2018 CS-02 42 50 0 0 0 0 8 100 0 12
2017 CS 22 49 13 3 6 3 3 76 10 31
2014 CS 30 37 17 13 3 0 0 67 17 30
2014 CS-01 30 30 20 20 0 0 0 60 20 10
2011 CS 23 21 29 13 15 0 0 44 27 48
2011 CS-01 29 41 18 6 6 0 0 71 12 17
2011 CS-02 0 0 46 15 38 0 0 0 54 13
2011 CS-03 31 15 23 23 8 0 0 46 31 13

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 33 38 19 6 4 0 0 71 10 48
2019 CS-01 8 42 25 8 17 0 0 50 25 12
2019 CS-02 35 47 12 6 0 0 0 82 6 17
2019 CS-03 60 30 10 0 0 0 0 90 0 10
2018 CS 19 58 12 12 0 0 0 77 12 26
2018 CS-02 25 58 17 0 0 0 0 83 0 12
2017 CS 29 26 20 13 3 6 3 60 18 31
2014 CS 13 33 30 10 10 0 3 48 21 30
2014 CS-01 0 50 30 20 0 0 0 50 20 10
2011 CS 21 43 15 13 6 0 2 65 20 47
2011 CS-01 29 47 6 6 6 0 6 81 13 17
2011 CS-02 8 42 25 8 17 0 0 50 25 12
2011 CS-03 23 46 15 15 0 0 0 69 15 13

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 27 31 22 10 4 6 0 61 15 49
2019 CS-01 8 33 8 25 17 8 0 45 45 12
2019 CS-02 17 33 44 0 0 6 0 53 0 18
2019 CS-03 40 30 10 20 0 0 0 70 20 10
2018 CS 15 35 27 8 12 4 0 52 20 26
2018 CS-02 18 27 45 0 0 9 0 50 0 11
2017 CS 6 39 10 19 16 10 0 50 39 31
2014 CS 20 13 20 20 23 0 3 34 45 30
2014 CS-01 20 20 20 40 0 0 0 40 40 10
2011 CS 15 35 13 10 23 4 0 52 35 48
2011 CS-01 18 41 12 6 18 6 0 63 25 17
2011 CS-02 8 8 15 15 54 0 0 15 69 13
2011 CS-03 15 46 15 15 0 8 0 67 17 13

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 18 20 31 14 12 4 0 40 28 49
2019 CS-01 17 17 25 8 33 0 0 33 42 12
2019 CS-02 17 22 33 22 0 6 0 41 24 18
2019 CS-03 10 30 30 20 10 0 0 40 30 10
2018 CS 15 19 41 7 19 0 0 33 26 27
2018 CS-02 8 25 50 8 8 0 0 33 17 12
2017 CS 6 30 20 10 30 0 3 38 42 30
2014 CS 10 13 13 20 37 3 3 25 61 30
2014 CS-01 10 10 20 30 30 0 0 20 60 10
2011 CS 4 15 15 15 46 4 2 20 64 48
2011 CS-01 6 6 6 12 65 6 0 13 81 17
2011 CS-02 0 0 23 15 62 0 0 0 77 13
2011 CS-03 0 38 23 15 15 8 0 42 33 13

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 61 27 4 4 2 0 2 90 6 49
2019 CS-01 67 25 0 0 8 0 0 92 8 12
2019 CS-02 56 33 11 0 0 0 0 89 0 18
2019 CS-03 60 20 0 10 0 0 10 89 11 10

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 65 18 0 4 6 2 4 89 11 49
2019 CS-01 58 17 0 0 17 0 8 82 18 12
2019 CS-02 72 22 0 6 0 0 0 94 6 18
2019 CS-03 70 20 0 0 0 0 10 100 0 10

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 57 18 12 4 2 2 4 80 7 49
2019 CS-01 33 25 17 8 8 0 8 64 18 12
2019 CS-02 67 17 11 6 0 0 0 83 6 18
2019 CS-03 70 10 10 0 0 0 10 89 0 10

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 50 27 6 4 4 4 4 84 9 48
2019 CS-01 33 33 8 8 8 0 8 73 18 12
2019 CS-02 61 22 11 0 0 6 0 88 0 18
2019 CS-03 50 30 0 10 0 0 10 89 11 10

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 55 18 8 0 6 4 8 84 7 49
2019 CS-01 50 8 8 0 25 0 8 64 27 12
2019 CS-02 50 28 11 0 0 6 6 88 0 18
2019 CS-03 60 20 10 0 0 0 10 89 0 10

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 65 12 8 2 4 6 2 84 7 49
2019 CS-01 58 17 8 0 8 8 0 82 9 12
2019 CS-02 61 22 11 0 0 6 0 88 0 18
2019 CS-03 80 0 0 10 0 0 10 89 11 10

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 71 10 8 0 2 4 4 89 2 49
2019 CS-01 42 33 17 0 8 0 0 75 8 12
2019 CS-02 83 0 11 0 0 0 6 88 0 18
2019 CS-03 90 0 0 0 0 0 10 100 0 10

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 76 11 0 2 0 0 11 98 2 46
2019 CS-01 73 18 0 0 0 0 9 100 0 11
2019 CS-02 78 11 0 0 0 0 11 100 0 18
2019 CS-03 80 10 0 0 0 0 10 100 0 10

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 49 31 14 4 2 0 0 80 6 49
2019 CS-01 50 25 8 8 8 0 0 75 17 12
2019 CS-02 39 33 22 6 0 0 0 72 6 18
2019 CS-03 40 50 10 0 0 0 0 90 0 10
2018 CS 30 48 11 4 7 0 0 78 11 27
2018 CS-02 8 67 17 0 8 0 0 75 8 12
2017 CS 35 46 3 10 3 0 3 83 13 31
2014 CS 20 33 27 13 7 0 0 53 20 30
2014 CS-01 0 30 60 0 10 0 0 30 10 10
2011 CS 25 33 21 15 6 0 0 58 21 48
2011 CS-01 29 29 24 12 6 0 0 59 18 17
2011 CS-02 8 23 23 31 15 0 0 31 46 13
2011 CS-03 31 54 8 8 0 0 0 85 8 13

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 49 35 12 2 2 0 0 84 4 49
2019 CS-01 50 25 17 0 8 0 0 75 8 12
2019 CS-02 39 39 17 6 0 0 0 78 6 18
2019 CS-03 40 50 10 0 0 0 0 90 0 10
2018 CS 30 52 11 4 4 0 0 81 7 27
2018 CS-02 8 75 17 0 0 0 0 83 0 12
2017 CS 42 29 20 3 3 0 3 73 7 31
2014 CS 27 40 17 7 7 3 0 69 14 30
2014 CS-01 10 40 30 0 10 10 0 56 11 10

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 42 35 13 4 6 0 0 77 10 48
2019 CS-01 50 25 8 0 17 0 0 75 17 12
2019 CS-02 44 28 17 6 6 0 0 72 11 18
2018 CS 15 44 11 22 7 0 0 59 30 27
2018 CS-02 17 58 8 17 0 0 0 75 17 12
2017 CS 29 48 10 7 3 0 3 80 10 31
2014 CS 23 23 33 17 3 0 0 47 20 30
2014 CS-01 10 40 30 20 0 0 0 50 20 10
2011 CS 29 44 13 10 4 0 0 73 15 48
2011 CS-01 41 41 12 6 0 0 0 82 6 17
2011 CS-02 8 46 8 23 15 0 0 54 38 13
2011 CS-03 38 38 23 0 0 0 0 77 0 13

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 22 45 20 4 4 4 0 70 9 49
2019 CS-01 17 50 8 0 17 8 0 73 18 12
2019 CS-02 17 33 33 11 0 6 0 53 12 18
2019 CS-03 10 70 20 0 0 0 0 80 0 10
2018 CS 22 37 37 0 0 4 0 62 0 27
2018 CS-02 17 42 42 0 0 0 0 58 0 12
2017 CS 19 39 19 16 0 7 0 62 17 31

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 59 27 6 4 4 0 0 86 8 49
2019 CS-01 42 42 0 0 17 0 0 83 17 12
2019 CS-02 61 22 17 0 0 0 0 83 0 18
2019 CS-03 70 20 0 10 0 0 0 90 10 10
2018 CS 44 37 11 4 4 0 0 81 7 27
2018 CS-02 58 25 8 8 0 0 0 83 8 12
2017 CS 52 39 3 3 0 0 3 94 3 31
2014 CS 23 30 23 13 3 3 3 57 18 30
2014 CS-01 10 30 40 0 10 10 0 44 11 10
2011 CS 33 29 21 10 4 0 2 64 15 48
2011 CS-01 47 24 18 6 0 0 6 75 6 17
2011 CS-02 23 23 23 15 15 0 0 46 31 13
2011 CS-03 31 38 23 8 0 0 0 69 8 13

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 33 43 22 0 2 0 0 76 2 49
2019 CS-01 58 25 8 0 8 0 0 83 8 12
2019 CS-02 33 44 22 0 0 0 0 78 0 18
2019 CS-03 20 50 30 0 0 0 0 70 0 10
2018 CS 22 44 26 0 7 0 0 67 7 27
2018 CS-02 33 50 17 0 0 0 0 83 0 12
2017 CS 23 57 13 0 3 0 3 83 3 30
2014 CS 20 33 23 17 0 3 3 57 18 30
2014 CS-01 20 60 10 10 0 0 0 80 10 10
2011 CS 38 32 15 9 4 0 2 72 13 47
2011 CS-01 56 19 13 0 13 0 0 75 13 16
2011 CS-02 31 23 23 23 0 0 0 54 23 13
2011 CS-03 31 54 8 0 0 0 8 92 0 13

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 67 18 8 0 0 4 2 91 0 49
2019 CS-01 67 0 25 0 0 8 0 73 0 12
2019 CS-02 61 28 6 0 0 0 6 94 0 18
2019 CS-03 60 40 0 0 0 0 0 100 0 10
2017 CS 55 22 13 3 3 0 3 80 7 31
2014 CS 33 27 13 7 3 7 10 72 12 30
2014 CS-01 20 30 10 10 0 0 30 71 14 10
2011 CS 33 25 15 10 10 0 6 62 22 48
2011 CS-01 35 18 24 0 12 0 12 60 13 17
2011 CS-02 15 23 23 15 23 0 0 38 38 13
2011 CS-03 46 23 0 23 0 0 8 75 25 13

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 CS 22 41 37 49
2019 CS-01 42 33 25 12
2019 CS-02 11 56 33 18
2019 CS-03 10 40 50 10
2018 CS 19 48 33 27
2018 CS-02 17 58 25 12
2017 CS 29 51 19 31
2014 CS 33 33 33 30
2014 CS-01 20 50 30 10
2011 CS 35 27 38 48
2011 CS-01 35 24 41 17
2011 CS-02 46 23 31 13
2011 CS-03 15 38 46 13

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 CS 9 18 64 0 0 9 11
2014 CS 0 20 60 0 9999 20 10
2011 CS 0 12 71 0 9999 18 17
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 51 31 12 2 4 0 0 82 6 49
2019 CS-01 42 33 8 8 8 0 0 75 17 12
2019 CS-02 44 22 28 0 6 0 0 67 6 18
2019 CS-03 50 50 0 0 0 0 0 100 0 10
2018 CS 30 56 4 11 0 0 0 85 11 27
2018 CS-02 25 58 0 17 0 0 0 83 17 12
2017 CS 38 39 13 3 3 0 3 80 7 31
2014 CS 47 20 13 10 7 3 0 69 17 30
2014 CS-01 40 30 0 10 10 10 0 78 22 10
2011 CS 27 38 21 2 13 0 0 65 15 48
2011 CS-01 35 41 6 0 18 0 0 76 18 17
2011 CS-02 8 31 38 0 23 0 0 38 23 13
2011 CS-03 31 38 23 8 0 0 0 69 8 13

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 41 24 16 12 2 4 0 68 15 49
2019 CS-01 42 17 8 25 8 0 0 58 33 12
2019 CS-02 22 39 28 6 0 6 0 65 6 18
2019 CS-03 50 20 10 20 0 0 0 70 20 10
2018 CS 19 41 30 11 0 0 0 59 11 27
2018 CS-02 25 33 42 0 0 0 0 58 0 12
2017 CS 28 49 7 7 7 3 0 80 13 31
2014 CS 13 37 23 13 10 3 0 52 24 30
2014 CS-01 10 40 20 10 10 10 0 56 22 10
2011 CS 26 28 17 13 15 2 0 54 28 47
2011 CS-01 24 18 24 18 12 6 0 44 31 17
2011 CS-02 8 15 23 23 31 0 0 23 54 13
2011 CS-03 42 42 8 0 8 0 0 83 8 12

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 16 24 41 14 4 0 0 18 41 49
2019 CS-01 25 25 25 17 8 0 0 25 50 12
2019 CS-02 6 17 50 22 6 0 0 28 22 18
2019 CS-03 20 30 40 10 0 0 0 10 50 10
2018 CS 22 22 37 11 4 4 0 15 46 27
2018 CS-02 17 25 33 17 8 0 0 25 42 12
2017 CS 3 25 39 16 3 7 6 22 33 31
2014 CS 7 33 43 7 7 0 3 14 41 30
2014 CS-01 10 20 40 10 20 0 0 30 30 10
2011 CS 27 21 23 13 13 0 4 26 50 48
2011 CS-01 18 12 29 18 18 0 6 38 31 17
2011 CS-02 54 23 8 8 8 0 0 15 77 13
2011 CS-03 15 31 23 15 8 0 8 25 50 13

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 10 29 22 24 12 2 0 38 40 49
2019 CS-01 25 33 25 8 8 0 0 17 58 12
2019 CS-02 11 6 22 39 22 0 0 61 17 18
2019 CS-03 0 30 30 30 0 10 0 33 33 10
2018 CS 11 15 26 37 11 0 0 48 26 27
2018 CS-02 0 17 25 33 25 0 0 58 17 12
2017 CS 0 20 29 19 10 13 9 37 25 31
2014 CS 13 7 37 20 13 7 3 37 22 30
2014 CS-01 10 10 40 20 20 0 0 40 20 10
2011 CS 13 6 31 29 17 0 4 48 20 48
2011 CS-01 6 6 35 35 12 0 6 50 13 17
2011 CS-02 31 15 23 15 15 0 0 31 46 13
2011 CS-03 0 0 38 31 23 0 8 58 0 13

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 8 21 40 15 15 0 2 30 30 48
2019 CS-01 9 36 36 0 18 0 0 18 45 11
2019 CS-02 11 17 22 22 22 0 6 47 29 18
2019 CS-03 10 20 40 20 10 0 0 30 30 10
2018 CS 15 11 19 48 4 0 4 54 27 27
2018 CS-02 17 8 17 50 0 0 8 55 27 12
2017 CS 13 23 33 19 3 3 6 25 40 31
2014 CS 13 13 37 20 10 7 0 32 29 30
2014 CS-01 0 20 50 10 20 0 0 30 20 10
2011 CS 6 13 25 40 10 0 6 53 20 48
2011 CS-01 0 12 29 41 12 0 6 56 13 17
2011 CS-02 15 15 23 38 8 0 0 46 31 13
2011 CS-03 0 15 23 38 8 0 15 55 18 13

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 12 12 35 18 22 0 0 41 24 49
2019 CS-01 8 17 33 17 25 0 0 42 25 12
2019 CS-02 11 6 28 28 28 0 0 56 17 18
2019 CS-03 30 0 40 10 20 0 0 30 30 10
2018 CS 19 22 22 26 11 0 0 37 41 27
2018 CS-02 17 8 17 42 17 0 0 58 25 12
2017 CS 6 17 54 17 0 0 6 18 25 30
2014 CS 3 20 43 23 10 0 0 33 23 30
2014 CS-01 0 10 40 30 20 0 0 50 10 10
2011 CS 17 25 17 19 15 0 8 36 45 48
2011 CS-01 24 6 29 18 12 0 12 33 33 17
2011 CS-02 15 54 15 8 8 0 0 15 69 13
2011 CS-03 8 23 8 23 23 0 15 55 36 13

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 24 18 24 22 6 2 2 30 45 49
2019 CS-01 33 17 17 8 17 8 0 27 55 12
2019 CS-02 22 6 39 28 6 0 0 33 28 18
2019 CS-03 20 30 10 30 0 0 10 33 56 10
2018 CS 22 15 37 19 7 0 0 26 37 27
2018 CS-02 0 17 42 33 8 0 0 42 17 12
2017 CS 3 39 39 7 7 0 6 14 45 31
2014 CS 33 13 33 7 7 0 7 14 50 30
2014 CS-01 30 10 20 20 20 0 0 40 40 10
2011 CS 27 25 17 10 17 0 4 28 54 48
2011 CS-01 29 24 12 18 12 0 6 31 56 17
2011 CS-02 31 38 15 0 15 0 0 15 69 13
2011 CS-03 15 23 23 8 23 0 8 33 42 13

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 16 20 14 24 14 6 4 43 41 49
2019 CS-01 17 25 17 17 8 17 0 30 50 12
2019 CS-02 17 6 11 39 22 0 6 65 24 18
2019 CS-03 20 20 10 30 10 0 10 44 44 10
2018 CS 22 11 33 19 15 0 0 33 33 27
2018 CS-02 8 8 25 25 33 0 0 58 17 12
2017 CS 10 29 29 20 0 3 9 22 45 31
2014 CS 3 0 30 47 17 0 3 66 3 30
2014 CS-01 0 0 30 50 20 0 0 70 0 10
2011 CS 2 4 19 29 29 0 17 70 8 48
2011 CS-01 6 6 24 12 35 0 18 57 14 17
2011 CS-02 0 8 8 38 38 0 8 83 8 13
2011 CS-03 0 0 23 38 8 0 31 67 0 13

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 12 16 29 31 8 0 4 40 30 49
2019 CS-01 25 25 25 8 17 0 0 25 50 12
2019 CS-02 17 11 28 33 6 0 6 41 29 18
2019 CS-03 0 10 40 40 0 0 10 44 11 10
2018 CS 7 22 30 22 19 0 0 41 30 27
2018 CS-02 0 25 17 33 25 0 0 58 25 12
2017 CS 10 17 37 16 7 7 6 26 31 30
2014 CS 7 13 43 20 10 3 3 32 21 30
2014 CS-01 0 10 50 30 10 0 0 40 10 10

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 4 6 29 41 16 0 4 60 11 49
2019 CS-01 8 17 42 17 17 0 0 33 25 12
2019 CS-02 0 0 39 44 11 0 6 59 0 18
2019 CS-03 0 0 20 70 0 0 10 78 0 10

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 22 37 18 12 6 4 0 62 19 49
2019 CS-01 25 17 17 17 25 0 0 42 42 12
2019 CS-02 22 39 28 6 0 6 0 65 6 18
2019 CS-03 10 60 0 30 0 0 0 70 30 10

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 55 29 4 6 6 0 0 84 12 49
2019 CS-01 33 33 8 8 17 0 0 67 25 12
2019 CS-02 56 33 6 0 6 0 0 89 6 18
2019 CS-03 70 20 0 10 0 0 0 90 10 10
2018 CS 37 52 4 4 4 0 0 89 7 27
2018 CS-02 42 50 0 8 0 0 0 92 8 12
2017 CS 51 39 0 7 0 0 3 93 7 31
2014 CS 37 30 20 7 7 0 0 67 13 30
2014 CS-01 30 30 30 10 0 0 0 60 10 10

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 55 29 8 0 8 0 0 84 8 49
2019 CS-01 33 42 8 0 17 0 0 75 17 12
2019 CS-02 56 33 6 0 6 0 0 89 6 18
2019 CS-03 70 20 10 0 0 0 0 90 0 10
2018 CS 41 48 11 0 0 0 0 89 0 27
2018 CS-02 58 33 8 0 0 0 0 92 0 12
2017 CS 41 46 7 3 0 0 3 90 3 31
2014 CS 27 53 7 13 0 0 0 80 13 30
2014 CS-01 20 60 0 20 0 0 0 80 20 10

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 35 47 12 2 2 2 0 83 4 49
2019 CS-01 33 50 8 0 8 0 0 83 8 12
2019 CS-02 33 39 17 6 0 6 0 76 6 18
2019 CS-03 20 70 10 0 0 0 0 90 0 10
2018 CS 33 52 11 4 0 0 0 85 4 27
2018 CS-02 42 42 17 0 0 0 0 83 0 12

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 53 27 14 0 2 4 0 83 2 49
2019 CS-01 42 25 25 0 8 0 0 67 8 12
2019 CS-02 44 28 22 0 0 6 0 76 0 18
2019 CS-03 60 40 0 0 0 0 0 100 0 10
2018 CS 30 63 7 0 0 0 0 93 0 27
2018 CS-02 50 50 0 0 0 0 0 100 0 12
2017 CS 32 61 3 0 0 3 0 97 0 31
2014 CS 53 20 17 3 0 7 0 79 4 30
2014 CS-01 60 20 20 0 0 0 0 80 0 10
2011 CS 33 33 17 10 2 4 0 70 13 48
2011 CS-01 47 18 24 6 6 0 0 65 12 17
2011 CS-02 8 38 8 31 0 15 0 55 36 13
2011 CS-03 46 31 23 0 0 0 0 77 0 13

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 48 27 13 2 2 8 0 82 5 48
2019 CS-01 25 33 17 8 8 8 0 64 18 12
2019 CS-02 39 33 17 0 0 11 0 81 0 18
2019 CS-03 70 20 10 0 0 0 0 90 0 10
2018 CS 37 33 22 0 0 7 0 76 0 27
2018 CS-02 58 33 8 0 0 0 0 92 0 12
2017 CS 33 37 17 3 0 10 0 78 4 30
2014 CS 53 23 10 3 3 7 0 82 7 30
2014 CS-01 60 10 20 10 0 0 0 70 10 10

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 55 31 8 2 4 0 0 86 6 49
2019 CS-01 42 25 8 8 17 0 0 67 25 12
2019 CS-02 50 33 17 0 0 0 0 83 0 18
2019 CS-03 70 30 0 0 0 0 0 100 0 10
2018 CS 41 48 11 0 0 0 0 89 0 27
2018 CS-02 42 58 0 0 0 0 0 100 0 12
2017 CS 48 42 3 3 0 0 3 93 3 31
2014 CS 50 23 23 3 0 0 0 73 3 30
2014 CS-01 50 20 30 0 0 0 0 70 0 10
2011 CS 42 23 25 2 8 0 0 65 10 48
2011 CS-01 53 18 18 6 6 0 0 71 12 17
2011 CS-02 15 23 38 0 23 0 0 38 23 13
2011 CS-03 62 23 15 0 0 0 0 85 0 13

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 41 29 16 4 6 2 2 72 11 49
2019 CS-01 8 42 25 8 17 0 0 50 25 12
2019 CS-02 50 28 11 0 0 6 6 88 0 18
2019 CS-03 50 20 20 10 0 0 0 70 10 10
2018 CS 19 52 15 0 7 7 0 76 8 27
2018 CS-02 25 42 17 0 8 8 0 73 9 12
2017 CS 37 27 10 3 0 17 7 83 4 30
2014 CS 20 27 23 17 7 3 3 50 25 30
2014 CS-01 10 30 30 30 0 0 0 40 30 10

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 35 35 12 4 6 6 2 76 11 49
2019 CS-01 25 50 8 0 8 8 0 82 9 12
2019 CS-02 22 28 22 11 6 6 6 56 19 18
2019 CS-03 50 30 10 0 10 0 0 80 10 10
2018 CS 22 37 30 7 4 0 0 59 11 27
2018 CS-02 8 50 25 17 0 0 0 58 17 12
2017 CS 26 46 7 6 3 10 3 82 11 31
2014 CS 17 40 10 20 13 0 0 57 33 30
2014 CS-01 20 50 10 10 10 0 0 70 20 10
2011 CS 17 27 17 15 13 10 2 50 31 48
2011 CS-01 29 35 6 6 6 12 6 79 14 17
2011 CS-02 0 15 31 31 15 8 0 17 50 13
2011 CS-03 15 23 15 15 23 8 0 42 42 13

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 47 27 18 4 2 2 0 75 6 49
2019 CS-01 33 25 25 8 8 0 0 58 17 12
2019 CS-02 39 22 33 6 0 0 0 61 6 18
2019 CS-03 60 40 0 0 0 0 0 100 0 10
2018 CS 30 41 22 4 4 0 0 70 7 27
2018 CS-02 33 42 25 0 0 0 0 75 0 12

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 33 15 27 8 6 10 0 53 16 48
2019 CS-01 42 17 17 17 8 0 0 58 25 12
2019 CS-02 24 12 41 0 0 24 0 46 0 17
2019 CS-03 30 20 30 10 10 0 0 50 20 10
2018 CS 19 27 31 8 4 12 0 52 13 26
2018 CS-02 17 33 25 0 0 25 0 67 0 12
2017 CS 13 23 29 3 9 20 3 46 16 31
2014 CS 10 10 17 20 23 17 3 25 54 30
2014 CS-01 10 20 10 20 20 20 0 38 50 10
2011 CS 8 13 15 19 29 13 4 25 58 48
2011 CS-01 18 12 12 6 35 18 0 36 50 17
2011 CS-02 0 0 15 23 46 8 8 0 82 13
2011 CS-03 0 23 15 23 15 15 8 30 50 13

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 47 41 4 6 2 0 0 88 8 49
2019 CS-01 25 50 8 17 0 0 0 75 17 12
2019 CS-02 44 44 6 6 0 0 0 89 6 18
2019 CS-03 60 40 0 0 0 0 0 100 0 10
2017 CS 35 55 3 7 0 0 0 90 7 31
2014 CS 20 40 10 23 7 0 0 60 30 30
2014 CS-01 10 50 20 10 10 0 0 60 20 10
2011 CS 38 40 8 10 4 0 0 77 15 48
2011 CS-01 41 24 6 24 6 0 0 65 29 17
2011 CS-02 31 38 23 8 0 0 0 69 8 13
2011 CS-03 38 54 0 0 8 0 0 92 8 13

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 45 33 10 10 2 0 0 78 12 49
2019 CS-01 42 50 0 0 8 0 0 92 8 12
2019 CS-02 39 33 11 17 0 0 0 72 17 18
2019 CS-03 50 20 30 0 0 0 0 70 0 10
2017 CS 39 39 7 7 10 0 0 77 16 31
2014 CS 33 37 13 10 7 0 0 70 17 30
2014 CS-01 40 30 10 10 10 0 0 70 20 10
2011 CS 46 31 10 4 8 0 0 77 13 48
2011 CS-01 53 41 6 0 0 0 0 94 0 17
2011 CS-02 23 31 15 15 15 0 0 54 31 13
2011 CS-03 62 15 8 0 15 0 0 77 15 13

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 49 33 6 6 6 0 0 82 12 49
2019 CS-01 17 67 0 8 8 0 0 83 17 12
2019 CS-02 50 28 11 6 6 0 0 78 11 18
2019 CS-03 70 20 0 10 0 0 0 90 10 10
2017 CS 45 36 7 10 3 0 0 80 13 31
2014 CS 30 40 13 10 3 0 3 72 14 30
2014 CS-01 30 40 20 10 0 0 0 70 10 10

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 75 15 4 2 2 0 2 91 4 48
2019 CS-01 83 17 0 0 0 0 0 100 0 12
2019 CS-02 78 11 0 6 6 0 0 89 11 18
2017 CS 68 13 9 7 0 0 3 84 7 31
2014 CS 53 27 10 7 3 0 0 80 10 30
2014 CS-01 40 30 20 10 0 0 0 70 10 10
2011 CS 60 23 6 4 4 0 2 85 9 48
2011 CS-01 71 18 6 0 0 0 6 94 0 17
2011 CS-02 46 31 8 8 8 0 0 77 15 13
2011 CS-03 62 31 0 0 8 0 0 92 8 13

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 63 24 4 2 4 0 2 90 6 49
2019 CS-01 50 42 0 0 8 0 0 92 8 12
2019 CS-02 61 22 6 6 6 0 0 83 11 18
2019 CS-03 70 20 0 0 0 0 10 100 0 10
2017 CS 61 23 6 7 0 0 3 87 7 31
2014 CS 62 14 14 3 7 0 0 76 10 29
2011 CS 54 27 6 2 4 2 4 87 7 48
2011 CS-01 59 24 6 0 0 0 12 93 0 17
2011 CS-02 31 31 15 8 8 8 0 67 17 13
2011 CS-03 69 23 0 0 8 0 0 92 8 13

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 82 10 2 0 2 0 4 96 2 49
2019 CS-01 67 17 8 0 8 0 0 83 8 12
2019 CS-02 83 11 0 0 0 0 6 100 0 18
2019 CS-03 80 10 0 0 0 0 10 100 0 10
2017 CS 81 7 0 3 6 0 3 90 10 31
2014 CS 67 23 3 7 0 0 0 90 7 30
2014 CS-01 40 40 0 20 0 0 0 80 20 10
2011 CS 71 17 2 4 4 0 2 89 9 48
2011 CS-01 71 18 0 6 0 0 6 94 6 17
2011 CS-02 54 23 0 8 15 0 0 77 23 13
2011 CS-03 92 8 0 0 0 0 0 100 0 13

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 55 22 10 4 4 4 0 81 9 49
2019 CS-01 50 17 17 0 8 8 0 73 9 12
2019 CS-02 61 22 6 6 6 0 0 83 11 18
2019 CS-03 40 40 20 0 0 0 0 80 0 10

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 33 33 21 4 4 2 2 70 9 48
2019 CS-01 25 33 8 8 17 0 8 64 27 12
2019 CS-02 22 39 39 0 0 0 0 61 0 18

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 57 16 10 2 2 8 4 84 5 49
2019 CS-01 42 8 8 0 8 25 8 75 13 12
2019 CS-02 50 22 17 6 0 0 6 76 6 18
2019 CS-03 70 20 10 0 0 0 0 90 0 10

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 10 90 48
2019 CS-03 0 100 10

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 20 80 49
2019 CS-03 0 100 10

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 25 15 19 10 6 21 4 53 22 48
2019 CS-01 25 17 8 17 17 17 0 50 40 12
2019 CS-02 17 11 28 11 0 22 11 42 17 18
2019 CS-03 30 30 20 0 0 20 0 75 0 10
2018 CS 26 11 30 0 0 30 4 56 0 27
2018 CS-02 25 17 25 0 0 33 0 63 0 12
2017 CS 19 23 13 3 0 25 16 72 6 31
2014 CS 7 17 27 7 3 37 3 39 17 30
2014 CS-01 20 20 30 0 10 20 0 50 13 10

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 43 20 14 2 6 14 0 74 10 49
2019 CS-01 33 8 17 8 17 17 0 50 30 12
2019 CS-02 39 17 22 0 6 17 0 67 7 18
2019 CS-03 50 30 10 0 0 10 0 89 0 10
2018 CS 33 37 19 0 0 11 0 79 0 27
2018 CS-02 33 50 8 0 0 8 0 91 0 12
2017 CS 22 29 16 7 0 25 0 69 9 31
2014 CS 17 20 33 3 3 23 0 48 9 30
2014 CS-01 20 20 30 0 10 20 0 50 13 10
2011 CS 19 27 21 8 6 19 0 56 18 48
2011 CS-01 24 24 24 6 6 18 0 57 14 17
2011 CS-02 0 15 31 23 15 15 0 18 45 13
2011 CS-03 23 38 8 0 0 31 0 89 0 13

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CS 0 100 27
2018 CS-02 0 100 12

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 29 17 15 2 4 27 6 69 9 48
2019 CS-01 17 17 8 8 17 33 0 50 38 12
2019 CS-02 22 17 22 0 0 28 11 64 0 18
2019 CS-03 40 20 10 0 0 20 10 86 0 10
2018 CS 22 15 26 0 0 33 4 59 0 27
2018 CS-02 25 25 17 0 0 33 0 75 0 12
2017 CS 16 26 7 3 0 36 12 81 6 31
2014 CS 17 3 27 0 0 43 10 43 0 30
2014 CS-01 30 0 30 0 0 40 0 50 0 10

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 45 24 8 0 2 20 0 87 3 49
2019 CS-01 25 25 8 0 8 33 0 75 13 12
2019 CS-02 44 22 11 0 0 22 0 86 0 18
2019 CS-03 60 20 10 0 0 10 0 89 0 10
2018 CS 30 37 26 0 0 7 0 72 0 27
2018 CS-02 25 50 17 0 0 8 0 82 0 12
2017 CS 22 33 23 0 0 19 3 71 0 31
2014 CS 30 10 27 3 0 27 3 57 5 30
2014 CS-01 40 0 30 0 0 30 0 57 0 10
2011 CS 23 33 15 4 6 19 0 69 13 48
2011 CS-01 41 29 18 0 6 6 0 75 6 17
2011 CS-02 0 15 23 15 15 31 0 22 44 13
2011 CS-03 31 38 0 0 0 31 0 100 0 13

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 22 78 49
2019 CS-01 33 67 12
2019 CS-02 11 89 18
2019 CS-03 30 70 10
2014 CS 17 83 30

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 82 18 11
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 67 10 12 2 0 6 2 84 2 49
2019 CS-01 67 8 25 0 0 0 0 75 0 12
2019 CS-02 61 6 11 6 0 11 6 80 7 18
2019 CS-03 80 20 0 0 0 0 0 100 0 10
2018 CS 59 26 11 0 0 0 4 88 0 27
2018 CS-02 58 25 8 0 0 0 8 91 0 12
2017 CS 58 32 3 3 0 0 3 93 3 31

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 27 55 0 18 0 0 0 82 18 11

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 33 40 17 2 2 6 0 78 4 48
2019 CS-01 17 42 25 0 8 8 0 64 9 12
2019 CS-02 22 44 17 6 0 11 0 75 6 18
2018 CS 33 41 22 4 0 0 0 74 4 27
2018 CS-02 25 58 17 0 0 0 0 83 0 12
2017 CS 16 49 7 10 6 13 0 74 18 31

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 27 31 20 8 4 10 0 64 14 49
2019 CS-01 8 25 25 8 17 17 0 40 30 12
2019 CS-02 22 33 28 0 0 17 0 67 0 18
2019 CS-03 40 40 0 20 0 0 0 80 20 10
2018 CS 15 44 33 7 0 0 0 59 7 27
2018 CS-02 25 42 25 8 0 0 0 67 8 12
2017 CS 13 49 25 7 0 6 0 66 7 31

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 33 31 20 4 12 0 0 63 16 49
2019 CS-01 8 33 25 8 25 0 0 42 33 12
2019 CS-02 33 33 28 0 6 0 0 67 6 18
2019 CS-03 60 20 0 0 20 0 0 80 20 10
2018 CS 33 22 22 7 11 0 4 58 19 27
2018 CS-02 42 25 17 8 8 0 0 67 17 12
2017 CS 20 32 29 13 7 0 0 52 20 31

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 18 41 22 10 8 0 0 59 18 49
2019 CS-01 8 58 8 8 17 0 0 67 25 12
2019 CS-02 17 44 33 0 6 0 0 61 6 18
2019 CS-03 30 20 20 20 10 0 0 50 30 10
2018 CS 4 33 48 7 7 0 0 37 15 27
2018 CS-02 8 42 50 0 0 0 0 50 0 12
2017 CS 9 36 33 16 6 0 0 45 22 31

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 27 41 16 8 8 0 0 67 16 49
2019 CS-01 25 42 8 8 17 0 0 67 25 12
2019 CS-02 28 44 17 6 6 0 0 72 11 18
2019 CS-03 30 30 30 0 10 0 0 60 10 10
2018 CS 7 26 48 11 7 0 0 33 19 27
2018 CS-02 17 33 42 8 0 0 0 50 8 12
2017 CS 10 35 36 7 7 3 3 48 14 31

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 12 27 31 12 14 0 4 40 28 49
2019 CS-01 0 42 25 0 25 0 8 45 27 12
2019 CS-02 11 33 28 17 6 0 6 47 24 18
2019 CS-03 30 10 20 20 20 0 0 40 40 10
2018 CS 7 33 30 19 11 0 0 41 30 27
2018 CS-02 17 42 33 8 0 0 0 58 8 12
2017 CS 13 16 36 23 9 3 0 30 33 31

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 47 33 10 0 6 0 4 83 6 49
2019 CS-01 58 25 8 0 8 0 0 83 8 12
2019 CS-02 44 33 11 0 6 0 6 82 6 18
2019 CS-03 40 40 10 0 0 0 10 89 0 10
2018 CS 37 26 26 0 7 0 4 65 8 27
2018 CS-02 42 33 17 0 8 0 0 75 8 12
2017 CS 42 46 7 0 3 3 0 90 3 31

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 45 29 14 6 4 0 2 75 10 49
2019 CS-01 25 33 17 0 17 0 8 64 18 12
2019 CS-02 56 28 11 6 0 0 0 83 6 18
2019 CS-03 50 10 30 10 0 0 0 60 10 10
2018 CS 37 26 19 11 7 0 0 63 19 27
2018 CS-02 50 17 8 17 8 0 0 67 25 12
2017 CS 42 39 13 3 3 0 0 81 6 31

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 27 37 20 4 4 2 6 69 9 49
2019 CS-01 8 33 33 8 8 0 8 45 18 12
2019 CS-02 33 44 11 0 6 6 0 82 6 18
2019 CS-03 30 40 10 10 0 0 10 78 11 10
2018 CS 15 38 35 4 4 4 0 56 8 26
2018 CS-02 25 33 25 8 0 8 0 64 9 12
2017 CS 26 35 26 3 7 3 0 63 10 31

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 18 31 31 8 8 2 2 51 17 49
2019 CS-01 8 42 17 17 17 0 0 50 33 12
2019 CS-02 22 39 28 0 6 6 0 65 6 18
2019 CS-03 20 10 40 10 10 0 10 33 22 10
2018 CS 4 31 42 15 4 4 0 36 20 26
2018 CS-02 8 50 25 8 0 8 0 64 9 12
2017 CS 16 61 16 7 0 0 0 77 7 31

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 27 31 22 8 8 0 4 60 17 49
2019 CS-01 8 42 17 17 17 0 0 50 33 12
2019 CS-02 33 33 22 6 6 0 0 67 11 18
2019 CS-03 20 30 30 0 10 0 10 56 11 10
2018 CS 23 35 23 12 4 4 0 60 16 26
2018 CS-02 33 33 17 8 0 8 0 73 9 12
2017 CS 29 42 25 3 0 0 0 71 3 31

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 49 20 12 8 6 0 4 72 15 49
2019 CS-01 50 0 25 8 17 0 0 50 25 12
2019 CS-02 61 22 6 6 6 0 0 83 11 18
2019 CS-03 50 30 10 0 0 0 10 89 0 10

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 47 22 20 2 6 0 2 71 8 49
2019 CS-01 33 33 25 0 8 0 0 67 8 12
2019 CS-02 50 22 17 6 6 0 0 72 11 18
2019 CS-03 50 10 20 0 10 0 10 67 11 10
2018 CS 24 44 12 12 4 4 0 71 17 25
2018 CS-02 36 36 0 18 0 9 0 80 20 11
2017 CS 35 52 13 0 0 0 0 87 0 31

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 58 21 8 6 2 0 4 83 9 48
2019 CS-01 42 25 8 17 8 0 0 67 25 12
2019 CS-02 76 18 0 0 0 0 6 100 0 17
2019 CS-03 50 20 20 0 0 0 10 78 0 10
2018 CS 76 4 8 4 4 4 0 83 8 25
2018 CS-02 82 0 0 9 0 9 0 90 10 11
2017 CS 67 26 3 0 0 0 3 97 0 31

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 65 16 6 2 2 0 8 89 4 49
2019 CS-01 33 33 8 0 8 0 17 80 10 12
2019 CS-02 78 17 6 0 0 0 0 94 0 18
2019 CS-03 80 0 10 0 0 0 10 89 0 10
2018 CS 69 12 12 0 4 4 0 84 4 26
2018 CS-02 67 8 17 0 0 8 0 82 0 12

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 73 8 4 4 2 0 8 89 7 49
2019 CS-01 33 25 8 8 8 0 17 70 20 12
2019 CS-02 83 6 6 0 0 0 6 94 0 18
2019 CS-03 90 0 0 0 0 0 10 100 0 10
2018 CS 81 4 8 0 4 4 0 88 4 26
2018 CS-02 83 0 8 0 0 8 0 91 0 12
2017 CS 81 0 9 3 0 3 3 86 3 31

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 69 14 6 4 2 0 4 87 6 49
2019 CS-01 42 25 8 8 8 0 8 73 18 12
2019 CS-02 78 11 11 0 0 0 0 89 0 18
2019 CS-03 70 10 0 10 0 0 10 89 11 10
2018 CS 58 15 15 0 8 4 0 76 8 26
2018 CS-02 67 8 8 0 8 8 0 82 9 12
2017 CS 55 32 10 0 0 3 0 90 0 31

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 57 27 6 0 6 0 4 87 6 49
2019 CS-01 25 42 8 0 17 0 8 73 18 12
2019 CS-02 72 22 0 0 6 0 0 94 6 18
2019 CS-03 70 10 10 0 0 0 10 89 0 10
2018 CS 70 15 4 0 7 4 0 88 8 27
2018 CS-02 75 17 0 0 0 8 0 100 0 12
2017 CS 65 16 13 7 0 0 0 81 7 31

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 59 8 0 0 0 0 33 100 0 49
2019 CS-01 33 8 0 0 0 0 58 100 0 12
2019 CS-02 72 0 0 0 0 0 28 100 0 18
2019 CS-03 60 10 0 0 0 0 30 100 0 10
2018 CS 59 15 4 0 0 4 19 95 0 27
2018 CS-02 67 0 0 0 0 8 25 100 0 12
2017 CS 58 23 7 0 0 3 10 93 0 31

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 65 10 6 2 0 0 16 90 2 49
2019 CS-01 17 25 17 0 0 0 42 71 0 12
2019 CS-02 83 6 0 6 0 0 6 94 6 18
2019 CS-03 80 10 0 0 0 0 10 100 0 10
2018 CS 59 19 7 4 4 4 4 84 8 27
2018 CS-02 67 0 8 8 0 8 8 80 10 12
2017 CS 77 20 3 0 0 0 0 97 0 30

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 65 14 4 2 10 0 4 83 13 49
2019 CS-01 42 8 8 8 25 0 8 55 36 12
2019 CS-02 72 22 0 0 6 0 0 94 6 18
2019 CS-03 90 0 0 0 0 0 10 100 0 10
2018 CS 81 4 4 0 4 4 4 92 4 27
2018 CS-02 83 0 0 0 0 8 8 100 0 12
2017 CS 81 10 3 0 3 0 3 94 3 31

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 57 22 8 4 4 0 4 83 9 49
2019 CS-01 33 25 17 8 8 0 8 64 18 12
2019 CS-02 67 22 11 0 0 0 0 89 0 18
2019 CS-03 50 30 0 10 0 0 10 89 11 10
2018 CS 52 26 11 0 4 4 4 84 4 27
2018 CS-02 67 17 0 0 0 8 8 100 0 12
2017 CS 64 26 3 3 0 0 3 93 3 31

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 10 53 22 6 6 0 2 65 13 49
2019 CS-01 8 50 17 8 17 0 0 58 25 12
2019 CS-02 11 72 11 0 6 0 0 83 6 18
2019 CS-03 10 40 50 0 0 0 0 50 0 10
2018 CS 7 33 44 7 7 0 0 41 15 27
2018 CS-02 8 58 33 0 0 0 0 67 0 12
2017 CS 10 32 39 16 0 0 3 44 16 31

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 10 12 45 18 10 0 4 30 23 49
2019 CS-01 17 25 42 8 0 0 8 9 45 12
2019 CS-02 6 11 39 33 6 0 6 41 18 18
2019 CS-03 0 10 60 10 20 0 0 30 10 10
2018 CS 4 22 37 33 4 0 0 37 26 27
2018 CS-02 0 25 33 33 8 0 0 42 25 12
2017 CS 3 23 30 24 13 3 3 39 28 30
Top of Page

Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 27 41 18 4 10 0 0 27 73 49
2019 CS-01 33 42 17 0 8 0 0 33 67 12
2019 CS-02 17 39 28 6 11 0 0 17 83 18
2019 CS-03 40 40 10 10 0 0 0 40 60 10
2018 CS 44 26 19 4 7 0 0 44 56 27
2018 CS-02 67 8 17 0 8 0 0 67 33 12
2017 CS 29 29 13 13 10 7 0 31 69 31

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 47 53 36
2019 CS-02 53 47 15

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 50 50 36
2019 CS-02 53 47 15
2018 CS 33 67 15

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 48 15 21 4 8 0 4 65 13 48
2019 CS-01 58 17 8 0 8 0 8 82 9 12
2019 CS-02 44 17 11 11 11 0 6 65 24 18
2019 CS-03 40 20 30 0 10 0 0 60 10 10
2018 CS 52 15 22 4 7 0 0 67 11 27
2018 CS-02 58 17 8 8 8 0 0 75 17 12

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 17 26 20 14 14 3 6 47 31 35
2019 CS-02 13 13 33 13 20 0 7 29 36 15
2018 CS 13 33 33 0 13 0 7 50 14 15
2017 CS 5 30 15 20 24 0 5 37 47 20

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 11 19 11 25 25 6 3 33 55 36
2019 CS-02 7 13 20 33 20 0 7 21 57 15
2018 CS 0 13 40 13 27 7 0 14 43 15
2017 CS 0 20 15 10 45 5 5 22 61 20
Report a problem on this page
Date modified: