2019 Public Service Employee Survey Results by Theme for Privy Council Office by Question 32. Are you a supervisor?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 64 29 4 3 0 0 0 92 3 203
2019 Non-supervisor 46 36 10 6 2 0 0 83 7 654
2018 Supervisor 55 36 3 5 1 0 0 92 6 177
2018 Non-supervisor 41 41 10 6 1 0 0 83 7 457
2017 Supervisor 59 33 4 1 2 1 0 93 3 181
2017 Non-supervisor 42 42 8 5 3 0 0 84 7 525
2014 Supervisor 57 35 4 2 1 0 0 92 4 160
2014 Non-supervisor 38 40 9 8 4 0 0 79 12 476
2011 Supervisor 57 35 4 2 1 0 0 92 4 209
2011 Non-supervisor 40 38 12 6 4 0 0 78 10 479
2008 Supervisor 50 43 2 5 1 0 0 93 5 128
2008 Non-supervisor 38 39 12 7 5 0 0 76 12 353

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 57 32 4 4 2 0 0 90 6 202
2019 Non-supervisor 40 35 12 8 4 0 0 76 12 652
2018 Supervisor 48 34 7 8 2 0 0 82 10 176
2018 Non-supervisor 40 38 11 7 3 0 0 79 11 460
2017 Supervisor 52 35 8 2 3 0 0 87 5 179
2017 Non-supervisor 41 37 10 7 6 0 0 78 13 523

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 74 24 0 2 0 0 0 97 2 197
2019 Non-supervisor 55 33 8 3 1 0 0 88 4 649
2018 Supervisor 76 19 2 2 1 0 0 95 2 175
2018 Non-supervisor 57 33 7 2 1 0 0 90 3 463
2017 Supervisor 73 22 3 1 1 0 0 96 2 181
2017 Non-supervisor 55 35 7 2 1 0 0 90 3 522
2014 Supervisor 78 17 4 1 0 0 0 96 1 160
2014 Non-supervisor 67 24 7 1 2 0 0 91 3 476
2011 Supervisor 74 22 2 1 0 0 0 96 1 211
2011 Non-supervisor 61 27 9 3 1 0 0 87 3 483

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 64 29 4 3 0 0 0 93 3 202
2019 Non-supervisor 52 36 7 4 1 0 0 87 6 653
2018 Supervisor 63 28 3 4 2 0 0 91 6 176
2018 Non-supervisor 52 33 8 4 3 0 0 85 7 463
2017 Supervisor 64 28 4 1 3 0 0 92 4 181
2017 Non-supervisor 48 37 7 5 2 0 0 86 7 520
2014 Supervisor 61 34 2 1 1 0 0 95 3 160
2014 Non-supervisor 47 35 8 5 4 0 0 83 9 475
2011 Supervisor 61 34 1 3 0 0 0 95 3 210
2011 Non-supervisor 47 36 9 5 3 0 1 83 8 482
2008 Supervisor 55 38 5 2 1 0 0 92 3 128
2008 Non-supervisor 43 44 7 4 2 0 0 87 7 353

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 61 29 7 3 1 0 0 90 4 202
2019 Non-supervisor 48 32 12 5 3 1 0 80 8 648
2018 Supervisor 53 30 8 7 2 0 0 83 9 176
2018 Non-supervisor 45 30 15 6 3 1 0 76 8 465
2017 Supervisor 54 29 10 6 1 1 0 84 6 179
2017 Non-supervisor 48 27 15 6 3 1 0 76 9 525
2014 Supervisor 55 32 9 2 1 1 0 88 3 159
2014 Non-supervisor 43 34 13 6 3 1 0 77 9 473
2011 Supervisor 51 32 13 1 3 0 0 83 4 210
2011 Non-supervisor 40 31 16 7 5 1 0 72 12 481

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 62 30 4 4 0 0 0 91 5 202
2019 Non-supervisor 47 34 10 6 2 0 0 82 8 648
2018 Supervisor 52 31 9 6 2 0 0 83 8 173
2018 Non-supervisor 44 35 14 5 2 0 0 79 7 462
2017 Supervisor 57 30 8 4 1 0 0 87 4 180
2017 Non-supervisor 49 31 12 5 2 0 0 81 8 521
2014 Supervisor 61 27 7 5 0 0 0 88 5 159
2014 Non-supervisor 46 33 12 5 3 0 0 79 9 472
2011 Supervisor 57 30 9 3 1 0 0 87 4 210
2011 Non-supervisor 42 33 13 7 5 0 0 75 12 479
2008 Supervisor 47 39 8 5 2 0 0 86 6 127
2008 Non-supervisor 40 36 16 5 3 0 0 76 8 353

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 59 22 12 4 2 1 0 82 6 203
2019 Non-supervisor 44 24 16 8 4 2 1 71 13 652
2018 Supervisor 47 22 14 10 3 1 3 72 14 177
2018 Non-supervisor 43 24 15 11 4 3 0 70 15 464
2017 Supervisor 47 21 15 5 4 5 2 74 10 181
2017 Non-supervisor 41 22 15 12 5 3 2 66 18 523
2014 Supervisor 45 24 17 10 3 1 1 69 13 158
2014 Non-supervisor 41 21 18 10 6 4 1 65 16 473
2011 Supervisor 45 24 16 7 5 2 1 72 12 208
2011 Non-supervisor 38 22 16 11 8 4 1 63 20 480
2008 Supervisor 28 31 11 13 8 7 2 65 23 127
2008 Non-supervisor 31 27 18 12 6 5 1 62 19 352
Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 72 23 4 0 0 0 0 95 1 201
2019 Non-supervisor 50 25 11 4 2 1 6 81 7 654

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 58 27 9 3 2 0 1 86 4 201
2019 Non-supervisor 53 27 10 5 3 1 1 81 9 649
2018 Supervisor 61 25 7 3 2 2 1 88 4 177
2018 Non-supervisor 56 27 9 4 2 1 1 85 6 463
2017 Supervisor 59 28 7 3 3 1 1 87 6 181
2017 Non-supervisor 57 23 9 5 3 1 1 82 9 525
2014 Supervisor 57 26 8 3 3 3 0 85 6 160
2014 Non-supervisor 52 26 10 5 3 3 1 81 8 476
2011 Supervisor 56 26 9 4 2 3 1 85 6 210
2011 Non-supervisor 47 27 11 7 6 1 1 75 13 482
2008 Supervisor 44 30 11 6 4 4 1 78 11 128
2008 Non-supervisor 46 28 7 9 6 3 1 77 15 353

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 59 29 6 4 2 0 0 88 6 202
2019 Non-supervisor 48 29 10 6 4 1 1 79 11 650
2018 Supervisor 61 25 5 7 1 1 0 87 8 176
2018 Non-supervisor 48 30 11 8 2 0 1 79 10 461
2017 Supervisor 57 27 7 6 3 0 0 84 9 181
2017 Non-supervisor 51 27 9 9 3 0 0 78 13 523
2014 Supervisor 50 33 5 9 1 0 1 84 11 160
2014 Non-supervisor 44 33 9 9 5 0 0 78 14 476
2011 Supervisor 54 32 5 7 2 0 0 86 9 210
2011 Non-supervisor 42 27 14 10 6 1 0 70 17 482
2008 Supervisor 45 32 9 7 6 0 0 77 13 127
2008 Non-supervisor 43 28 8 11 8 1 0 72 19 353

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 66 24 6 2 1 1 0 91 3 203
2019 Non-supervisor 56 25 9 6 3 0 0 82 9 652
2018 Supervisor 63 26 6 2 1 1 0 91 3 177
2018 Non-supervisor 56 28 10 4 2 0 0 84 7 462
2017 Supervisor 62 25 3 7 3 0 0 87 10 181
2017 Non-supervisor 59 22 10 5 4 0 0 81 9 522
2014 Supervisor 59 31 4 4 2 0 1 90 6 160
2014 Non-supervisor 51 27 9 7 4 1 0 79 11 474

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 54 32 8 4 2 2 0 87 5 195
2019 Non-supervisor 43 32 10 6 3 5 1 80 9 652
2018 Supervisor 49 32 7 7 4 1 0 82 12 177
2018 Non-supervisor 47 26 13 6 3 5 0 77 10 466
2017 Supervisor 48 36 5 5 2 4 1 87 7 180
2017 Non-supervisor 43 32 8 4 3 9 0 83 8 524
2014 Supervisor 46 37 7 6 1 3 0 86 7 160
2014 Non-supervisor 39 34 11 5 4 7 0 79 9 474
2011 Supervisor 46 31 12 4 2 4 0 81 6 211
2011 Non-supervisor 32 29 15 7 7 8 0 67 16 480

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 58 29 9 1 2 1 0 88 3 195
2019 Non-supervisor 43 34 11 5 3 3 1 80 9 651
2018 Supervisor 48 31 11 5 5 0 0 80 10 175
2018 Non-supervisor 44 29 13 7 4 2 0 75 11 465
2017 Supervisor 49 36 8 5 1 1 0 86 6 181
2017 Non-supervisor 43 33 11 6 4 3 0 78 10 523
2014 Supervisor 52 34 8 4 2 1 0 87 6 160
2014 Non-supervisor 41 33 13 6 4 2 0 76 10 474
2011 Supervisor 44 37 11 3 4 1 0 82 7 210
2011 Non-supervisor 32 32 17 7 8 3 1 67 16 481
2008 Supervisor 42 38 10 6 3 1 0 81 10 126
2008 Non-supervisor 34 33 14 9 8 2 0 69 17 353

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 41 40 11 4 3 1 0 82 7 195
2019 Non-supervisor 33 35 15 9 4 5 0 71 13 650
2018 Supervisor 32 41 13 8 6 0 0 73 14 177
2018 Non-supervisor 35 29 15 10 5 5 1 68 16 463
2017 Supervisor 37 42 10 7 1 2 0 81 9 181
2017 Non-supervisor 33 37 13 8 4 4 1 73 12 522
2014 Supervisor 42 32 14 8 1 3 0 76 10 160
2014 Non-supervisor 31 38 14 9 3 4 0 72 13 474
2011 Supervisor 32 44 13 4 3 4 0 79 7 211
2011 Non-supervisor 22 40 17 9 5 6 0 66 15 482
2008 Supervisor 31 42 12 9 2 5 0 77 11 127
2008 Non-supervisor 24 36 17 11 7 5 0 63 19 353

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 42 43 7 4 3 1 0 86 7 195
2019 Non-supervisor 24 37 15 14 7 3 0 63 22 653
2018 Supervisor 32 39 11 12 5 0 0 72 17 176
2018 Non-supervisor 24 31 16 16 10 3 0 57 26 466
2017 Supervisor 31 41 10 13 2 3 0 74 15 180
2017 Non-supervisor 27 36 13 12 7 4 0 66 20 524
2014 Supervisor 28 44 13 11 3 1 0 73 14 160
2014 Non-supervisor 24 38 15 14 6 2 0 64 20 473
2011 Supervisor 29 43 11 11 4 1 0 73 16 210
2011 Non-supervisor 21 37 15 17 8 2 1 59 26 481
2008 Supervisor 24 47 14 6 9 1 0 71 14 127
2008 Non-supervisor 21 41 12 14 11 2 0 63 25 352
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 49 37 7 5 2 0 0 87 7 203
2019 Non-supervisor 38 35 14 9 4 0 0 73 13 654
2018 Supervisor 40 36 9 9 4 0 0 77 13 177
2018 Non-supervisor 38 36 12 9 5 0 0 74 14 460
2017 Supervisor 47 35 9 3 5 1 0 82 8 181
2017 Non-supervisor 37 35 13 10 5 0 1 72 15 525
2014 Supervisor 41 40 7 9 3 1 0 81 12 160
2014 Non-supervisor 31 36 16 10 7 0 0 67 17 476
2011 Supervisor 35 38 14 9 3 0 0 73 12 211
2011 Non-supervisor 28 41 13 11 7 0 0 69 18 483

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 49 38 6 6 1 0 0 86 7 200
2019 Non-supervisor 35 39 14 10 3 0 0 73 13 651
2018 Supervisor 43 39 8 7 3 0 0 82 10 177
2018 Non-supervisor 33 42 12 9 4 0 0 75 13 460
2017 Supervisor 30 52 6 9 3 0 0 82 12 181
2017 Non-supervisor 33 41 13 9 4 0 0 74 13 525

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 56 26 9 6 2 1 0 83 8 201
2019 Non-supervisor 47 29 12 8 4 0 1 76 11 654
2018 Supervisor 56 27 7 9 1 1 0 84 10 175
2018 Non-supervisor 46 32 11 7 2 0 1 79 9 463
2017 Supervisor 54 29 8 7 3 1 0 83 9 180
2017 Non-supervisor 47 31 9 7 4 1 1 79 12 525
2014 Supervisor 44 41 6 6 3 1 0 86 9 160
2014 Non-supervisor 42 35 10 9 4 1 0 78 12 476
2011 Supervisor 49 33 10 5 2 1 0 82 8 210
2011 Non-supervisor 38 34 11 11 6 0 0 72 17 482
2008 Supervisor 33 41 12 9 5 1 1 75 13 128
2008 Non-supervisor 33 35 10 12 9 0 1 69 21 353

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 46 39 8 5 1 0 1 86 7 200
2019 Non-supervisor 30 39 14 12 4 0 1 70 16 647
2018 Supervisor 35 41 10 10 1 0 2 78 12 177
2018 Non-supervisor 29 42 11 12 4 0 2 72 17 461
2017 Supervisor 34 42 14 5 3 1 1 77 8 181
2017 Non-supervisor 33 34 14 13 5 0 1 68 18 525
2014 Supervisor 46 40 7 6 1 0 0 86 7 160
2014 Non-supervisor 29 42 12 10 5 0 1 72 15 476
2011 Supervisor 37 37 17 5 2 0 3 76 7 211
2011 Non-supervisor 29 44 11 11 3 1 1 75 14 480
2008 Supervisor 46 32 8 8 3 0 2 81 11 127
2008 Non-supervisor 32 39 14 8 5 0 1 72 14 352

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 35 41 11 7 3 2 1 78 10 200
2019 Non-supervisor 28 31 17 10 10 4 1 62 20 653
2018 Supervisor 34 36 12 10 5 1 1 72 16 177
2018 Non-supervisor 26 32 16 13 8 5 0 61 22 462
2017 Supervisor 34 42 9 8 3 4 0 79 12 181
2017 Non-supervisor 30 30 12 11 8 8 1 66 20 525
2014 Supervisor 39 37 11 6 3 3 0 79 10 158
2014 Non-supervisor 29 35 10 11 9 4 1 68 22 472
2011 Supervisor 35 34 13 9 5 3 1 71 15 211
2011 Non-supervisor 25 37 16 11 9 2 0 63 21 481
2008 Supervisor 34 41 16 6 4 0 0 74 10 128
2008 Non-supervisor 29 35 14 14 7 1 1 65 21 352

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 33 33 15 10 6 2 1 68 17 203
2019 Non-supervisor 19 22 17 17 18 4 3 45 37 651
2018 Supervisor 32 25 16 10 13 1 4 59 24 177
2018 Non-supervisor 19 24 20 16 15 3 2 45 33 464
2017 Supervisor 34 26 11 13 7 4 6 66 21 181
2017 Non-supervisor 23 24 14 17 13 5 4 52 33 523
2014 Supervisor 26 23 14 15 11 6 5 55 30 159
2014 Non-supervisor 15 21 15 19 23 3 4 39 45 474
2011 Supervisor 21 28 15 16 13 3 3 53 31 211
2011 Non-supervisor 12 27 16 17 25 3 1 40 43 481
2008 Supervisor 14 31 16 20 14 1 4 47 36 127
2008 Non-supervisor 15 28 18 17 17 2 3 46 35 351

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 50 26 15 5 2 0 2 77 7 203
2019 Non-supervisor 54 23 12 4 3 1 3 80 7 653

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 71 9 5 2 1 0 12 91 3 203
2019 Non-supervisor 61 10 8 5 4 1 10 81 10 653

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 68 21 7 1 0 0 3 92 2 203
2019 Non-supervisor 50 24 12 5 4 2 4 79 9 652

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 62 20 9 3 1 1 5 87 4 201
2019 Non-supervisor 47 21 13 6 5 3 5 74 13 650

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 74 8 3 1 2 1 11 93 3 203
2019 Non-supervisor 64 12 7 3 3 3 8 85 6 652

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 82 7 4 1 1 0 4 93 2 202
2019 Non-supervisor 70 12 6 3 2 3 4 88 5 651

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 87 5 1 1 1 3 3 98 2 203
2019 Non-supervisor 76 9 5 2 1 3 4 91 4 651

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 86 4 0 0 0 0 10 100 0 200
2019 Non-supervisor 81 7 2 0 0 2 8 98 0 646

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 62 28 4 5 1 0 0 90 6 202
2019 Non-supervisor 37 38 13 8 3 0 0 76 12 652
2018 Supervisor 59 29 5 6 1 0 0 88 7 175
2018 Non-supervisor 37 37 11 11 3 0 1 74 15 461
2017 Supervisor 58 31 4 6 0 0 0 89 6 181
2017 Non-supervisor 35 37 11 11 4 0 1 74 16 522
2014 Supervisor 51 38 4 6 1 0 0 89 7 160
2014 Non-supervisor 30 43 14 8 5 0 0 74 13 476
2011 Supervisor 53 35 8 4 1 0 0 88 5 210
2011 Non-supervisor 32 39 13 9 5 0 1 72 15 482

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 64 29 3 3 1 0 0 93 3 202
2019 Non-supervisor 43 34 13 6 3 0 0 78 9 652
2018 Supervisor 60 30 6 2 1 0 0 90 4 174
2018 Non-supervisor 42 33 13 8 3 0 0 75 11 461
2017 Supervisor 61 27 6 5 1 0 0 89 5 181
2017 Non-supervisor 43 32 15 6 4 0 0 75 10 522
2014 Supervisor 47 41 7 5 1 0 0 88 6 160
2014 Non-supervisor 33 41 12 7 6 0 0 75 13 475

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 54 34 6 3 1 0 1 89 5 201
2019 Non-supervisor 44 39 11 4 2 0 0 83 6 649
2018 Supervisor 53 28 7 10 2 0 0 81 12 176
2018 Non-supervisor 42 38 8 7 4 0 0 81 11 461
2017 Supervisor 56 31 4 6 3 0 0 87 9 181
2017 Non-supervisor 42 36 13 5 2 0 2 79 7 523
2014 Supervisor 51 38 7 3 1 0 1 89 4 160
2014 Non-supervisor 38 42 11 5 3 0 0 81 8 476
2011 Supervisor 57 32 7 4 0 0 0 89 4 211
2011 Non-supervisor 43 40 9 4 2 0 1 84 7 480

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 48 45 4 2 0 0 0 93 2 202
2019 Non-supervisor 28 43 16 5 3 5 0 75 8 651
2018 Supervisor 48 36 11 3 1 1 0 85 4 177
2018 Non-supervisor 30 35 21 8 2 3 0 67 11 463
2017 Supervisor 44 44 8 3 1 1 0 89 3 181
2017 Non-supervisor 31 36 16 8 3 5 1 72 12 523

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 43 37 9 8 2 0 0 81 10 203
2019 Non-supervisor 49 29 11 8 4 0 0 78 12 652
2018 Supervisor 38 34 10 14 4 0 0 72 18 176
2018 Non-supervisor 46 30 9 9 5 0 1 77 14 461
2017 Supervisor 33 31 14 15 7 0 0 65 22 181
2017 Non-supervisor 41 33 8 12 5 0 1 75 17 525
2014 Supervisor 31 40 11 12 5 1 0 72 17 160
2014 Non-supervisor 39 32 14 10 4 0 1 72 14 476
2011 Supervisor 39 36 9 11 4 0 0 76 15 210
2011 Non-supervisor 39 32 12 10 5 1 1 73 15 483

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 14 38 21 13 15 0 0 51 28 203
2019 Non-supervisor 38 34 17 7 4 0 0 72 11 652
2018 Supervisor 8 28 25 21 18 0 0 36 39 177
2018 Non-supervisor 36 29 20 10 5 0 0 65 15 464
2017 Supervisor 11 33 21 20 14 1 0 44 34 181
2017 Non-supervisor 34 35 19 6 4 0 2 70 10 523
2014 Supervisor 17 26 24 19 13 1 1 43 32 160
2014 Non-supervisor 31 39 16 8 5 0 2 71 13 476
2011 Supervisor 19 31 23 14 12 0 1 50 26 211
2011 Non-supervisor 37 34 16 7 4 0 1 72 11 480
2008 Supervisor 12 23 22 23 20 0 1 35 43 128
2008 Non-supervisor 26 34 20 11 8 0 1 60 19 352

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 56 22 9 3 0 3 6 86 4 202
2019 Non-supervisor 53 20 11 4 3 3 6 81 7 654
2017 Supervisor 43 23 9 5 2 3 15 80 9 181
2017 Non-supervisor 46 20 10 5 6 5 8 77 12 523
2014 Supervisor 33 21 13 4 7 5 17 69 13 160
2014 Non-supervisor 42 19 11 7 6 4 10 71 16 476
2011 Supervisor 38 24 8 8 7 2 12 73 17 210
2011 Non-supervisor 32 23 13 8 12 4 8 63 22 481

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Supervisor 46 25 29 203
2019 Non-supervisor 39 26 35 653
2018 Supervisor 47 22 31 177
2018 Non-supervisor 36 27 37 466
2017 Supervisor 41 33 26 181
2017 Non-supervisor 45 24 31 525
2014 Supervisor 49 25 25 159
2014 Non-supervisor 41 26 32 473
2011 Supervisor 38 34 28 211
2011 Non-supervisor 40 27 33 482

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Supervisor 5 18 63 2 1 10 93
2019 Non-supervisor 4 20 49 6 14 7 262
2018 Supervisor 12 7 67 5 0 8 83
2018 Non-supervisor 7 18 56 3 8 9 173
2017 Supervisor 8 27 57 1 4 3 75
2017 Non-supervisor 8 16 49 4 16 7 237
2014 Supervisor 18 19 56 1 9999 6 79
2014 Non-supervisor 8 17 58 7 9999 10 194
2011 Supervisor 15 9 67 3 9999 6 80
2011 Non-supervisor 5 17 62 5 9999 11 195
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 70 26 1 2 0 0 0 96 3 200
2019 Non-supervisor 51 34 8 5 1 0 0 86 6 654
2018 Supervisor 67 30 2 1 1 0 0 97 2 176
2018 Non-supervisor 57 33 6 4 1 0 0 89 5 462
2017 Supervisor 61 34 3 1 2 0 0 94 3 181
2017 Non-supervisor 51 36 7 4 2 0 0 88 5 524
2014 Supervisor 66 27 6 1 0 0 0 94 1 160
2014 Non-supervisor 51 33 9 4 2 0 0 85 6 475
2011 Supervisor 61 29 8 1 1 0 0 90 2 211
2011 Non-supervisor 47 34 10 5 3 0 0 82 8 482
2008 Supervisor 70 23 2 4 0 0 0 94 4 128
2008 Non-supervisor 47 39 7 5 2 1 0 86 7 352

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 44 41 6 5 3 1 0 85 8 203
2019 Non-supervisor 33 41 13 7 3 2 0 76 10 654
2018 Supervisor 39 38 11 9 3 1 0 77 12 175
2018 Non-supervisor 31 43 15 8 2 1 0 74 10 462
2017 Supervisor 42 43 9 4 1 1 0 85 5 181
2017 Non-supervisor 36 41 12 6 2 2 0 79 8 524
2014 Supervisor 40 46 10 4 0 0 0 86 4 158
2014 Non-supervisor 38 39 14 5 2 2 0 78 7 475
2011 Supervisor 40 44 11 3 1 0 0 85 4 211
2011 Non-supervisor 37 37 13 8 3 1 1 75 11 481

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 7 25 42 18 8 0 1 26 31 203
2019 Non-supervisor 9 21 34 22 11 1 2 35 31 651
2018 Supervisor 14 28 40 13 4 0 1 17 43 175
2018 Non-supervisor 8 22 36 22 10 0 1 33 31 465
2017 Supervisor 15 23 36 20 3 1 3 24 39 181
2017 Non-supervisor 10 23 31 20 10 2 4 32 35 524
2014 Supervisor 8 22 43 17 9 1 1 26 31 160
2014 Non-supervisor 5 25 37 19 9 2 3 30 32 475
2011 Supervisor 8 30 32 20 6 0 3 26 40 210
2011 Non-supervisor 11 20 36 19 11 1 3 30 32 481
2008 Supervisor 13 24 40 16 5 1 1 21 38 128
2008 Non-supervisor 12 26 33 20 7 0 4 27 39 353

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 2 12 31 33 19 1 1 53 15 198
2019 Non-supervisor 6 11 24 30 25 3 3 58 17 648
2018 Supervisor 7 14 27 31 18 1 1 50 22 172
2018 Non-supervisor 7 13 25 30 21 1 3 54 21 461
2017 Supervisor 5 7 32 30 18 4 4 53 13 181
2017 Non-supervisor 6 11 23 26 23 3 7 55 20 523
2014 Supervisor 4 13 27 35 16 2 3 54 18 160
2014 Non-supervisor 5 12 25 31 20 2 4 55 18 473
2011 Supervisor 2 12 30 31 20 2 2 53 15 211
2011 Non-supervisor 4 12 22 32 23 2 5 59 17 481
2008 Supervisor 5 14 38 26 14 2 2 41 20 127
2008 Non-supervisor 6 16 27 30 17 1 5 49 23 352

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 3 12 34 31 18 0 1 50 16 202
2019 Non-supervisor 7 16 29 26 18 2 3 46 24 646
2018 Supervisor 3 16 30 35 15 0 1 51 20 175
2018 Non-supervisor 8 15 31 25 16 2 2 43 24 464
2017 Supervisor 9 15 27 26 17 1 4 46 25 179
2017 Non-supervisor 10 13 28 23 16 2 8 44 25 521
2014 Supervisor 9 15 33 26 12 3 1 40 26 160
2014 Non-supervisor 10 16 30 24 15 2 3 41 28 474
2011 Supervisor 9 14 29 25 21 2 1 47 23 211
2011 Non-supervisor 9 17 29 24 16 1 4 43 27 479
2008 Supervisor 10 20 33 30 7 1 0 37 30 128
2008 Non-supervisor 11 20 30 19 14 1 5 35 33 353

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 8 22 40 20 10 0 1 31 30 201
2019 Non-supervisor 5 18 32 28 15 1 1 44 23 649
2018 Supervisor 13 30 34 18 5 0 0 22 43 174
2018 Non-supervisor 7 19 34 22 16 0 2 39 27 461
2017 Supervisor 13 24 43 13 4 1 2 18 38 179
2017 Non-supervisor 8 18 31 23 14 1 5 39 28 517
2014 Supervisor 6 26 47 12 7 1 1 19 33 159
2014 Non-supervisor 7 16 37 25 12 1 2 38 23 474
2011 Supervisor 8 24 40 15 10 1 1 26 34 210
2011 Non-supervisor 7 18 35 24 13 1 3 38 26 479
2008 Supervisor 13 27 41 14 5 1 0 20 39 128
2008 Non-supervisor 10 20 36 21 9 1 3 31 31 351

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 9 22 36 21 9 0 3 31 33 203
2019 Non-supervisor 7 16 25 27 20 2 3 49 25 651
2018 Supervisor 19 24 37 13 6 0 0 19 43 174
2018 Non-supervisor 8 21 30 21 17 2 2 39 30 464
2017 Supervisor 12 25 34 19 5 1 4 25 39 181
2017 Non-supervisor 10 17 27 18 18 2 7 40 30 525
2014 Supervisor 18 29 30 12 8 1 2 20 49 160
2014 Non-supervisor 11 20 26 21 15 2 5 38 34 473
2011 Supervisor 18 25 30 16 9 0 1 26 44 211
2011 Non-supervisor 7 17 27 25 17 3 5 45 26 476
2008 Supervisor 13 22 34 17 12 1 1 29 36 128
2008 Non-supervisor 10 15 29 25 14 0 7 43 26 353

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 4 15 34 31 14 1 2 46 20 202
2019 Non-supervisor 6 13 26 27 21 3 4 51 21 649
2018 Supervisor 12 22 29 24 14 0 0 37 34 175
2018 Non-supervisor 12 17 25 21 21 2 3 44 30 460
2017 Supervisor 7 20 31 23 14 1 4 39 28 181
2017 Non-supervisor 10 18 24 20 16 6 7 42 31 524
2014 Supervisor 5 15 31 33 13 1 2 48 20 160
2014 Non-supervisor 6 13 26 27 19 3 5 51 20 474
2011 Supervisor 7 16 24 34 15 2 2 51 24 210
2011 Non-supervisor 7 15 25 25 18 2 7 48 25 476
2008 Supervisor 19 16 36 18 9 2 0 28 36 128
2008 Non-supervisor 12 18 28 21 13 2 5 37 33 350

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 3 11 35 32 16 1 1 50 14 200
2019 Non-supervisor 5 13 31 27 18 3 2 48 20 650
2018 Supervisor 5 18 38 28 10 0 1 38 23 174
2018 Non-supervisor 7 16 34 21 19 2 2 41 24 463
2017 Supervisor 9 13 35 27 10 3 3 39 24 181
2017 Non-supervisor 7 15 26 23 18 4 8 46 25 520
2014 Supervisor 4 15 43 24 10 1 2 36 19 160
2014 Non-supervisor 6 17 31 23 16 3 4 42 24 475

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 3 17 38 25 16 0 1 41 21 203
2019 Non-supervisor 5 13 37 27 16 1 1 44 19 651

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 31 43 14 7 2 2 0 76 9 201
2019 Non-supervisor 26 37 17 10 4 5 1 67 15 651

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 70 20 4 4 1 0 0 91 5 201
2019 Non-supervisor 48 27 10 9 6 0 0 76 15 653
2018 Supervisor 60 30 4 4 1 0 0 91 5 175
2018 Non-supervisor 49 28 8 10 5 0 0 77 15 461
2017 Supervisor 64 27 3 5 2 0 0 91 6 180
2017 Non-supervisor 53 27 7 6 5 1 0 81 12 524
2014 Supervisor 57 33 4 4 3 0 0 89 7 160
2014 Non-supervisor 45 28 10 7 7 2 0 75 15 476

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 66 25 5 2 1 0 0 91 3 203
2019 Non-supervisor 54 29 7 7 2 0 0 84 9 651
2018 Supervisor 66 29 2 2 1 0 0 95 3 174
2018 Non-supervisor 54 32 7 5 2 0 0 86 7 461
2017 Supervisor 65 30 1 4 1 0 0 95 4 181
2017 Non-supervisor 59 28 6 6 1 0 0 88 7 522
2014 Supervisor 60 32 3 4 1 0 0 92 5 160
2014 Non-supervisor 52 35 6 5 2 0 0 86 8 475

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 69 26 3 1 0 0 0 96 1 203
2019 Non-supervisor 49 32 12 5 1 1 0 82 7 649
2018 Supervisor 64 29 4 3 0 0 0 93 3 175
2018 Non-supervisor 48 33 12 4 1 1 0 82 6 463

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 56 37 4 2 0 1 0 94 2 201
2019 Non-supervisor 42 38 12 3 2 2 0 81 6 648
2018 Supervisor 52 38 6 2 1 1 0 91 3 176
2018 Non-supervisor 43 39 12 4 2 1 0 82 6 464
2017 Supervisor 48 41 5 3 0 3 0 92 3 181
2017 Non-supervisor 45 37 9 3 2 3 0 85 5 525
2014 Supervisor 49 40 6 1 1 3 0 92 3 159
2014 Non-supervisor 47 33 12 4 2 2 0 82 6 473
2011 Supervisor 49 33 10 5 0 2 0 84 6 210
2011 Non-supervisor 39 31 16 7 3 4 0 73 11 481

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 57 29 6 4 1 3 0 90 5 200
2019 Non-supervisor 44 34 12 4 2 3 0 80 7 652
2018 Supervisor 53 35 7 2 1 1 0 89 3 175
2018 Non-supervisor 42 30 15 5 2 5 0 76 8 465
2017 Supervisor 49 39 10 0 1 2 0 89 1 180
2017 Non-supervisor 41 31 13 4 4 8 0 78 8 524
2014 Supervisor 46 36 11 2 1 4 1 86 3 159
2014 Non-supervisor 42 31 14 4 2 6 1 79 6 473

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 69 26 2 2 0 0 0 95 3 203
2019 Non-supervisor 55 32 7 3 2 0 0 88 5 653
2018 Supervisor 63 27 6 3 1 0 0 90 4 176
2018 Non-supervisor 55 34 8 2 1 0 0 89 3 465
2017 Supervisor 64 32 2 2 1 0 0 96 2 181
2017 Non-supervisor 57 31 4 4 1 1 0 90 6 522
2014 Supervisor 66 27 4 2 1 0 0 93 2 159
2014 Non-supervisor 58 28 8 4 2 1 0 87 6 473
2011 Supervisor 60 31 8 0 0 0 0 92 0 209
2011 Non-supervisor 49 34 10 4 4 0 0 83 7 481
2008 Supervisor 49 39 6 3 2 1 0 89 6 127
2008 Non-supervisor 41 38 11 6 4 0 0 80 10 353

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 48 33 8 5 4 0 2 83 8 203
2019 Non-supervisor 30 28 16 10 5 7 4 65 17 651
2018 Supervisor 41 39 8 7 2 2 2 83 9 175
2018 Non-supervisor 30 26 19 8 4 7 6 64 14 464
2017 Supervisor 43 36 7 5 2 6 2 85 8 179
2017 Non-supervisor 33 25 12 8 5 8 9 70 15 524
2014 Supervisor 42 34 10 5 3 4 3 81 8 160
2014 Non-supervisor 32 27 16 7 6 7 5 67 15 475

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 45 37 7 7 3 1 0 84 10 201
2019 Non-supervisor 31 32 17 9 5 5 2 67 15 654
2018 Supervisor 53 29 8 9 2 0 0 81 11 177
2018 Non-supervisor 33 34 14 9 5 4 1 70 15 460
2017 Supervisor 53 33 8 3 1 2 0 88 4 181
2017 Non-supervisor 38 32 11 8 3 6 1 75 12 524
2014 Supervisor 54 34 4 3 3 1 0 89 6 159
2014 Non-supervisor 40 35 8 9 3 2 2 79 13 475
2011 Supervisor 50 35 5 6 1 3 0 88 7 211
2011 Non-supervisor 36 29 11 9 8 6 1 69 18 481
2008 Supervisor 41 37 11 4 4 4 0 80 8 128
2008 Non-supervisor 26 33 14 13 8 5 1 63 22 353

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 50 34 10 3 2 1 0 85 5 203
2019 Non-supervisor 33 37 16 6 4 3 0 73 10 653
2018 Supervisor 48 32 13 4 2 0 0 81 6 175
2018 Non-supervisor 37 35 16 7 2 2 0 74 10 461

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 28 28 15 11 7 5 5 62 21 203
2019 Non-supervisor 21 18 22 11 9 14 4 48 24 649
2018 Supervisor 27 21 14 14 11 6 7 56 28 176
2018 Non-supervisor 21 19 20 12 10 15 4 49 27 462
2017 Supervisor 26 22 15 10 8 11 9 60 22 181
2017 Non-supervisor 18 18 19 11 11 18 5 47 28 524
2014 Supervisor 19 20 16 14 7 11 12 52 28 159
2014 Non-supervisor 14 20 19 14 13 14 5 42 34 475
2011 Supervisor 25 19 19 13 5 12 7 54 23 210
2011 Non-supervisor 13 20 18 11 17 15 6 42 35 483

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 49 41 1 8 1 0 0 90 9 203
2019 Non-supervisor 48 40 3 8 1 0 0 88 9 654
2017 Supervisor 35 48 4 10 2 0 0 83 12 181
2017 Non-supervisor 40 45 4 9 3 0 0 84 12 525
2014 Supervisor 36 46 5 13 1 0 0 82 13 160
2014 Non-supervisor 36 45 6 10 2 0 0 81 13 476
2011 Supervisor 49 41 3 6 1 0 0 89 8 210
2011 Non-supervisor 47 41 5 6 1 0 0 88 7 483
2008 Supervisor 46 46 1 5 2 0 0 93 6 127
2008 Non-supervisor 46 38 4 8 3 0 0 84 11 353

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 46 36 7 8 3 0 0 82 11 203
2019 Non-supervisor 42 36 6 11 5 0 0 78 16 651
2017 Supervisor 43 40 4 8 5 0 0 83 13 181
2017 Non-supervisor 37 38 7 11 7 0 0 75 18 524
2014 Supervisor 64 26 2 7 1 0 0 90 8 160
2014 Non-supervisor 52 33 6 5 3 0 0 85 8 474
2011 Supervisor 61 28 4 5 1 0 0 90 6 211
2011 Non-supervisor 54 29 5 9 3 0 0 83 12 479

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 60 33 3 3 1 0 0 94 4 203
2019 Non-supervisor 51 33 8 5 2 0 0 85 7 648
2017 Supervisor 55 34 6 3 2 0 0 89 5 181
2017 Non-supervisor 51 31 9 7 1 0 0 83 8 524
2014 Supervisor 60 33 5 1 0 0 1 94 1 160
2014 Non-supervisor 48 39 7 6 1 0 0 87 7 475

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 72 17 3 7 0 0 1 90 7 203
2019 Non-supervisor 69 19 2 6 3 0 0 88 9 650
2017 Supervisor 65 21 6 8 1 0 0 86 8 181
2017 Non-supervisor 68 16 6 7 3 0 0 85 9 523
2014 Supervisor 59 26 3 9 3 0 0 85 12 160
2014 Non-supervisor 63 23 5 6 4 0 0 86 9 476
2011 Supervisor 63 21 3 10 3 0 0 84 13 210
2011 Non-supervisor 64 22 3 7 3 0 0 87 10 483
2008 Supervisor 63 18 3 12 3 0 1 82 15 128
2008 Non-supervisor 61 20 6 10 3 0 0 81 13 351

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 79 12 6 3 0 0 1 91 3 203
2019 Non-supervisor 72 17 4 4 3 0 1 90 7 653
2017 Supervisor 82 11 3 1 3 0 0 93 4 180
2017 Non-supervisor 73 16 4 4 1 0 2 91 5 524
2014 Supervisor 77 19 0 3 1 0 0 96 4 160
2014 Non-supervisor 75 15 4 3 2 0 1 91 5 474
2011 Supervisor 75 14 6 3 1 0 0 90 4 211
2011 Non-supervisor 67 20 6 4 1 1 1 88 6 481
2008 Supervisor 73 18 3 5 1 0 1 91 6 128
2008 Non-supervisor 61 21 7 6 3 0 2 84 9 351

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 83 12 3 1 1 0 1 95 2 200
2019 Non-supervisor 82 12 2 2 1 0 1 95 3 652
2017 Supervisor 85 11 3 0 0 0 0 96 0 180
2017 Non-supervisor 84 11 2 1 1 0 1 96 2 523
2014 Supervisor 81 14 1 2 2 0 0 95 4 159
2014 Non-supervisor 83 11 2 2 2 0 0 95 3 475
2011 Supervisor 82 12 3 1 1 0 0 94 2 210
2011 Non-supervisor 78 15 2 3 1 0 1 94 4 483
2008 Supervisor 87 9 1 2 2 0 0 96 3 127
2008 Non-supervisor 80 11 4 2 3 0 0 92 4 352

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 46 22 20 8 2 2 0 69 10 202
2019 Non-supervisor 45 27 14 5 4 4 0 76 10 653

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 47 31 4 5 0 1 12 90 6 199
2019 Non-supervisor 26 42 12 10 4 2 3 71 15 650

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 62 16 6 2 0 2 12 91 2 199
2019 Non-supervisor 47 24 10 2 2 12 3 83 5 649

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 7 93 201
2019 Non-supervisor 12 88 652
2018 Supervisor 8 92 175
2018 Non-supervisor 10 90 466

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 40 60 14
2018 Non-supervisor 58 42 48

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 43 57 13
2019 Non-supervisor 56 44 77

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 0 100 13
2019 Non-supervisor 8 92 77

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 0 100 14
2018 Non-supervisor 0 100 48

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 45 55 13
2019 Non-supervisor 46 54 76
2018 Supervisor 38 62 13
2018 Non-supervisor 33 67 48

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 40 60 13
2018 Non-supervisor 37 63 48

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 35 65 13
2019 Non-supervisor 48 52 76
2018 Supervisor 48 52 13
2018 Non-supervisor 36 64 48

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 37 63 13
2019 Non-supervisor 43 57 76
2018 Supervisor 45 55 13
2018 Non-supervisor 27 73 48

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 42 58 13
2019 Non-supervisor 30 70 76
2018 Supervisor 61 39 13
2018 Non-supervisor 39 61 48

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 40 60 13
2019 Non-supervisor 48 52 76
2018 Supervisor 59 41 13
2018 Non-supervisor 46 54 48

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 43 57 13
2018 Non-supervisor 29 71 48

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 0 100 13
2018 Non-supervisor 0 100 48

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 42 58 13
2019 Non-supervisor 39 61 76

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 50 50 13
2019 Non-supervisor 39 61 76

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 45 55 13
2019 Non-supervisor 15 85 76
2018 Supervisor 56 44 14
2018 Non-supervisor 28 72 48

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 0 100 14
2018 Non-supervisor 13 87 48

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 0 100 13
2019 Non-supervisor 7 93 76

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 0 100 14
2018 Non-supervisor 13 87 47

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 0 100 14
2018 Non-supervisor 13 87 47

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 0 100 14
2018 Non-supervisor 14 86 47

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 41 59 14
2018 Non-supervisor 41 59 47

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 0 100 14
2018 Non-supervisor 0 100 47

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 56 44 14
2018 Non-supervisor 42 58 47

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 16 84 201
2019 Non-supervisor 16 84 653

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 29 23 14 6 2 20 5 70 11 201
2019 Non-supervisor 19 14 15 9 4 28 11 54 20 653
2018 Supervisor 29 23 15 4 3 19 7 72 9 176
2018 Non-supervisor 21 13 22 3 3 30 9 56 9 466
2017 Supervisor 22 22 14 1 2 28 11 73 4 181
2017 Non-supervisor 17 14 13 3 4 36 13 61 14 524
2014 Supervisor 24 21 13 1 1 31 9 74 5 159
2014 Non-supervisor 15 15 16 5 4 33 12 56 15 473

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 54 24 11 5 0 5 1 83 6 202
2019 Non-supervisor 35 27 16 6 3 11 2 71 10 651
2018 Supervisor 47 32 11 4 2 4 0 82 6 176
2018 Non-supervisor 33 31 18 3 2 13 1 74 5 466
2017 Supervisor 36 37 12 3 2 11 1 81 5 180
2017 Non-supervisor 32 26 15 4 3 17 3 72 9 523
2014 Supervisor 37 34 13 2 1 12 1 81 4 159
2014 Non-supervisor 25 29 14 4 4 19 4 71 11 473
2011 Supervisor 41 32 15 1 1 9 0 81 3 210
2011 Non-supervisor 27 32 18 7 3 12 1 68 12 478

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 3 97 203
2019 Non-supervisor 7 93 652
2018 Supervisor 4 96 177
2018 Non-supervisor 6 94 465

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 4 96 203
2019 Non-supervisor 8 92 652

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 32 19 15 1 1 24 6 74 3 202
2019 Non-supervisor 20 13 16 4 2 33 11 59 11 649
2018 Supervisor 32 19 15 0 1 26 6 76 2 177
2018 Non-supervisor 21 14 20 1 1 35 8 61 4 464
2017 Supervisor 23 18 8 2 0 37 12 80 4 181
2017 Non-supervisor 16 14 13 1 2 43 12 66 6 522
2014 Supervisor 21 11 16 1 0 41 9 66 1 159
2014 Non-supervisor 15 12 17 1 3 38 14 56 9 473

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 53 26 11 2 1 6 1 85 3 201
2019 Non-supervisor 35 27 15 4 2 15 2 74 8 651
2018 Supervisor 47 32 13 2 2 4 0 82 4 177
2018 Non-supervisor 35 28 16 3 1 14 2 76 5 463
2017 Supervisor 38 33 13 2 0 12 2 83 3 181
2017 Non-supervisor 32 28 12 3 2 20 3 78 5 518
2014 Supervisor 42 26 15 0 1 15 2 82 1 159
2014 Non-supervisor 29 24 17 1 2 20 6 73 5 473
2011 Supervisor 40 35 14 1 0 10 0 83 2 211
2011 Non-supervisor 37 27 16 3 2 15 0 75 6 481

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 11 89 203
2019 Non-supervisor 14 86 649
2017 Supervisor 12 88 180
2017 Non-supervisor 14 86 522
2014 Supervisor 8 92 158
2014 Non-supervisor 12 88 469

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 91 9 21
2019 Non-supervisor 88 12 93
2017 Supervisor 96 4 20
2017 Non-supervisor 84 16 74
2014 Supervisor 85 15 13
2014 Non-supervisor 79 21 54

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 46 33 0 10 11 0 0 79 21 19
2019 Non-supervisor 58 28 8 4 0 3 0 88 4 79
2017 Supervisor 76 20 5 0 0 0 0 95 0 19
2017 Non-supervisor 56 33 5 5 2 0 0 89 7 61
2014 Supervisor 64 19 0 17 0 0 0 83 17 11
2014 Non-supervisor 73 24 0 3 0 0 0 97 3 42
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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 72 22 2 1 1 1 0 95 2 202
2019 Non-supervisor 64 21 7 3 3 2 1 87 6 654
2018 Supervisor 72 19 4 1 3 1 0 92 3 176
2018 Non-supervisor 64 24 6 3 2 0 0 89 5 460
2017 Supervisor 69 20 4 6 1 0 0 89 7 181
2017 Non-supervisor 60 24 7 3 3 2 1 86 7 524

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 35 43 10 8 2 0 2 80 10 203

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 56 34 7 3 0 1 0 90 3 203
2019 Non-supervisor 36 38 15 5 3 2 0 76 8 653
2018 Supervisor 47 45 6 2 1 0 0 92 3 177
2018 Non-supervisor 36 39 14 6 2 2 0 77 8 466
2017 Supervisor 37 47 6 3 3 4 0 88 6 181
2017 Non-supervisor 30 43 14 6 4 3 1 75 10 523

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 43 38 11 6 2 1 0 81 8 203
2019 Non-supervisor 30 35 18 10 5 3 0 67 15 654
2018 Supervisor 32 40 13 9 5 0 0 73 15 176
2018 Non-supervisor 31 35 16 11 5 1 0 68 16 466
2017 Supervisor 22 49 12 13 4 1 0 71 17 181
2017 Non-supervisor 27 35 17 13 6 2 1 63 20 523

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 33 36 18 10 3 0 0 69 13 203
2019 Non-supervisor 27 29 22 10 11 0 1 57 21 653
2018 Supervisor 26 39 19 8 5 0 3 67 13 175
2018 Non-supervisor 27 30 22 9 9 0 2 59 19 465
2017 Supervisor 28 31 20 9 10 0 2 60 19 179
2017 Non-supervisor 26 28 20 11 10 1 4 56 22 525

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 11 33 29 18 9 0 0 44 27 203
2019 Non-supervisor 22 33 26 11 8 0 1 55 19 651
2018 Supervisor 6 20 34 21 19 0 0 26 40 177
2018 Non-supervisor 16 26 33 15 9 0 1 42 25 465
2017 Supervisor 8 21 32 21 17 0 2 29 39 181
2017 Non-supervisor 19 27 30 14 8 0 1 47 23 525

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 17 34 25 16 7 0 0 51 24 203
2019 Non-supervisor 27 34 22 10 5 0 1 62 16 647
2018 Supervisor 8 27 33 19 14 0 0 35 32 177
2018 Non-supervisor 18 30 27 13 9 0 2 49 23 459
2017 Supervisor 7 29 32 17 14 0 2 36 31 180
2017 Non-supervisor 26 26 25 12 8 0 2 54 21 522

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 15 33 25 18 9 0 0 48 27 203
2019 Non-supervisor 29 30 21 11 7 1 1 60 19 651
2018 Supervisor 8 26 25 18 24 0 0 34 41 177
2018 Non-supervisor 22 29 25 13 9 1 1 51 23 464
2017 Supervisor 7 26 27 23 16 0 1 34 39 181
2017 Non-supervisor 28 22 22 16 9 1 2 52 26 523

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 26 32 23 10 7 0 1 59 18 202
2019 Non-supervisor 43 28 13 8 5 0 2 73 14 649
2018 Supervisor 15 32 25 15 14 0 0 47 28 176
2018 Non-supervisor 37 26 19 10 5 0 3 65 16 465
2017 Supervisor 18 30 22 15 10 0 4 51 26 181
2017 Non-supervisor 36 25 19 7 6 1 5 65 15 524

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 21 32 23 15 8 0 1 53 23 203
2019 Non-supervisor 33 30 18 11 8 0 1 64 19 651
2018 Supervisor 11 33 24 19 13 0 0 44 32 177
2018 Non-supervisor 28 28 20 14 9 0 1 56 24 466
2017 Supervisor 15 27 29 20 7 0 2 43 28 181
2017 Non-supervisor 28 27 25 12 8 1 1 55 20 524

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 38 38 17 4 2 0 1 77 6 201
2019 Non-supervisor 32 34 20 7 4 0 2 68 11 651
2018 Supervisor 30 39 20 8 3 0 0 69 11 176
2018 Non-supervisor 30 37 22 5 4 1 2 68 9 465
2017 Supervisor 37 32 19 6 4 0 1 70 10 181
2017 Non-supervisor 36 34 17 7 4 1 2 71 11 523

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 24 39 26 9 2 0 0 63 11 203
2019 Non-supervisor 30 34 21 11 4 0 1 64 15 649
2018 Supervisor 15 34 32 14 4 0 0 49 18 176
2018 Non-supervisor 23 35 24 10 6 1 1 59 16 464
2017 Supervisor 13 42 23 14 6 0 1 56 20 180
2017 Non-supervisor 31 30 21 11 5 0 1 62 17 524

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 38 36 17 8 0 0 1 75 8 202
2019 Non-supervisor 34 29 20 10 5 0 1 64 16 651
2018 Supervisor 29 42 17 7 4 0 0 72 11 175
2018 Non-supervisor 34 33 18 9 5 0 1 68 14 465
2017 Supervisor 36 31 20 5 4 0 2 69 10 181
2017 Non-supervisor 34 33 18 8 4 1 2 69 13 524

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 59 25 10 4 1 0 1 85 5 203
2019 Non-supervisor 47 27 13 6 5 0 1 75 11 650

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 44 34 15 6 1 0 0 77 8 203
2019 Non-supervisor 40 33 16 6 2 0 1 75 9 649
2018 Supervisor 31 37 20 9 3 0 0 68 12 174
2018 Non-supervisor 38 31 19 9 3 1 1 69 12 460
2017 Supervisor 31 36 19 9 4 0 1 69 13 180
2017 Non-supervisor 41 33 16 4 2 1 2 76 7 523

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 62 27 7 2 2 0 0 89 4 202
2019 Non-supervisor 55 23 12 5 3 0 2 79 8 648
2018 Supervisor 52 29 11 5 2 0 0 81 8 174
2018 Non-supervisor 49 22 16 5 6 0 1 73 12 464
2017 Supervisor 59 22 12 3 1 0 3 83 4 180
2017 Non-supervisor 54 22 12 5 3 0 3 79 9 521

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 84 9 3 1 0 0 3 96 1 202
2019 Non-supervisor 75 12 4 1 1 0 6 94 2 646
2018 Supervisor 75 14 5 0 1 0 5 94 1 176
2018 Non-supervisor 71 14 7 2 2 0 4 89 4 461

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 81 11 3 3 1 0 1 93 4 202
2019 Non-supervisor 72 12 7 3 3 1 3 87 6 649
2018 Supervisor 85 8 2 1 1 0 2 96 2 176
2018 Non-supervisor 77 9 5 2 2 1 3 90 5 464
2017 Supervisor 78 12 3 1 1 1 5 95 2 181
2017 Non-supervisor 78 8 4 4 1 1 5 91 5 523

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 64 26 7 2 0 0 0 90 2 202
2019 Non-supervisor 58 25 10 4 2 0 1 84 6 645
2018 Supervisor 63 23 8 4 1 0 1 87 5 174
2018 Non-supervisor 61 23 9 3 1 0 2 86 5 465
2017 Supervisor 63 26 6 2 1 0 3 92 3 181
2017 Non-supervisor 65 20 8 3 1 1 3 88 3 523

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 71 16 8 3 2 0 0 87 5 202
2019 Non-supervisor 63 19 8 4 4 0 2 83 9 644
2018 Supervisor 68 16 9 4 2 0 1 84 6 175
2018 Non-supervisor 66 17 9 3 2 1 2 85 6 464
2017 Supervisor 73 13 8 2 1 0 3 89 3 181
2017 Non-supervisor 67 15 6 6 3 0 3 84 9 524

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 55 30 8 5 1 0 0 86 6 199
2019 Non-supervisor 62 4 2 0 0 0 31 96 1 644
2018 Supervisor 52 30 10 5 2 0 1 83 7 173
2018 Non-supervisor 55 5 1 1 0 1 37 96 2 458
2017 Supervisor 58 27 9 2 2 0 3 87 4 181
2017 Non-supervisor 58 4 3 1 0 1 33 94 2 525

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 77 17 3 2 0 0 1 95 2 201
2019 Non-supervisor 69 16 7 1 1 0 5 90 2 645
2018 Supervisor 67 25 5 1 1 0 1 93 2 175
2018 Non-supervisor 63 20 7 1 1 1 6 89 3 461
2017 Supervisor 72 19 4 2 0 0 3 93 2 180
2017 Non-supervisor 71 13 7 1 1 0 8 90 2 522

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 91 7 1 0 0 0 0 99 0 201
2019 Non-supervisor 68 11 8 5 5 0 3 81 10 646
2018 Supervisor 88 7 2 1 1 0 2 97 2 174
2018 Non-supervisor 71 11 5 4 4 1 4 86 8 465
2017 Supervisor 85 7 3 2 1 0 3 95 2 181
2017 Non-supervisor 67 12 8 4 2 1 6 85 6 525

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 66 25 6 1 2 0 0 91 3 203
2019 Non-supervisor 55 25 11 4 2 0 2 83 6 647
2018 Supervisor 58 30 7 2 2 0 1 89 3 175
2018 Non-supervisor 51 27 14 4 1 0 2 81 5 465
2017 Supervisor 67 23 5 1 1 1 2 93 1 179
2017 Non-supervisor 54 25 12 5 1 1 3 82 6 524

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 12 33 37 15 1 0 1 46 17 203
2019 Non-supervisor 18 35 35 9 3 0 0 53 12 652
2018 Supervisor 7 26 43 16 8 0 0 33 24 175
2018 Non-supervisor 14 33 34 12 7 0 0 47 18 464
2017 Supervisor 4 25 44 18 8 0 1 29 26 180
2017 Non-supervisor 15 33 34 13 5 0 1 48 18 524

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 7 18 44 21 9 0 0 31 25 203
2019 Non-supervisor 5 20 40 26 9 0 0 35 25 647
2018 Supervisor 13 26 38 20 3 0 0 23 39 175
2018 Non-supervisor 8 19 38 22 12 0 0 34 28 453
2017 Supervisor 6 28 42 21 3 0 0 25 33 180
2017 Non-supervisor 5 20 39 23 11 0 1 35 25 524
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 24 45 18 5 5 3 0 25 75 203
2019 Non-supervisor 28 33 19 9 8 2 1 29 71 650
2018 Supervisor 33 32 19 10 1 3 1 35 65 177
2018 Non-supervisor 34 29 21 8 5 2 1 35 65 465
2017 Supervisor 33 25 21 8 8 5 0 35 65 181
2017 Non-supervisor 33 23 20 9 9 3 2 35 65 524

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 44 56 148
2019 Non-supervisor 59 41 450

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 41 59 140
2019 Non-supervisor 48 52 446
2018 Supervisor 32 68 108
2018 Non-supervisor 44 56 298

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 51 23 13 6 2 1 4 77 9 194
2019 Non-supervisor 40 19 15 8 10 1 7 65 19 645
2018 Supervisor 50 16 17 8 3 0 5 70 12 175
2018 Non-supervisor 43 21 14 8 8 1 5 68 17 463

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 21 29 15 21 4 2 9 56 28 139
2019 Non-supervisor 16 22 20 14 15 2 10 44 34 445
2018 Supervisor 20 22 22 14 14 0 8 45 30 109
2018 Non-supervisor 17 24 18 18 14 2 8 45 35 297
2017 Supervisor 20 28 15 18 9 1 9 54 30 114
2017 Non-supervisor 21 24 14 15 14 2 10 51 33 318

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 6 18 17 20 22 5 12 29 50 139
2019 Non-supervisor 9 18 18 21 26 2 8 30 51 443
2018 Supervisor 4 14 14 19 35 2 12 21 63 109
2018 Non-supervisor 4 19 17 19 33 1 6 25 56 296
2017 Supervisor 5 7 12 27 32 3 13 15 71 114
2017 Non-supervisor 4 15 15 23 35 2 7 21 63 317
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