2019 Public Service Employee Survey Results by Theme for Department of Finance Canada by Question 96. In total, how many years have you been working in the federal public service?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 43 41 9 5 2 0 0 84 7 85
2019 3 to 10 years in the federal public service 43 42 9 5 2 0 0 85 7 192
2019 11 to 20 years in the federal public service 49 36 7 5 2 0 0 85 7 236
2019 More than 20 years in the federal public service 53 36 8 2 1 0 0 89 3 72
2018 Less than 3 years in the federal public service 35 46 11 5 2 0 0 81 8 80
2018 3 to 10 years in the federal public service 37 46 9 6 2 0 0 84 8 154
2018 11 to 20 years in the federal public service 35 48 12 4 1 0 0 83 5 169
2018 More than 20 years in the federal public service 50 38 7 3 1 0 0 88 5 67
2017 Less than 3 years in the federal public service 41 48 8 4 0 0 0 89 4 74
2017 3 to 10 years in the federal public service 40 43 7 5 4 0 0 84 10 210
2017 11 to 20 years in the federal public service 41 48 5 4 2 0 0 89 6 185
2017 More than 20 years in the federal public service 42 47 5 6 0 0 0 89 6 60
2014 Less than 3 years in the federal public service 39 44 11 6 0 0 0 83 6 51
2014 3 to 10 years in the federal public service 37 42 9 9 2 0 0 79 11 257
2014 11 to 20 years in the federal public service 37 45 6 8 2 0 0 83 11 178
2014 More than 20 years in the federal public service 43 46 6 4 1 0 0 88 5 94
2011 Less than 3 years in the federal public service 32 46 15 4 2 0 0 78 6 79
2011 3 to 10 years in the federal public service 33 38 11 10 8 0 0 71 18 262
2011 11 to 20 years in the federal public service 38 42 10 6 4 0 0 80 10 149
2011 More than 20 years in the federal public service 49 39 5 4 3 0 0 88 7 97
2008 Less than 3 years in the federal public service 40 38 12 6 2 0 0 79 9 162
2008 3 to 10 years in the federal public service 30 45 12 8 5 0 0 75 13 309
2008 11 to 20 years in the federal public service 47 36 11 5 1 0 0 83 6 123
2008 More than 20 years in the federal public service 47 33 8 11 1 0 0 80 12 138

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 37 47 8 7 0 0 1 84 7 85
2019 3 to 10 years in the federal public service 41 40 11 4 4 0 0 81 8 192
2019 11 to 20 years in the federal public service 45 32 10 9 4 0 0 77 13 236
2019 More than 20 years in the federal public service 56 36 3 1 4 0 0 92 6 73
2018 Less than 3 years in the federal public service 51 26 17 4 2 0 0 77 6 79
2018 3 to 10 years in the federal public service 40 39 9 7 6 0 0 78 13 156
2018 11 to 20 years in the federal public service 37 36 13 8 5 1 0 73 14 170
2018 More than 20 years in the federal public service 48 37 6 3 6 0 0 85 9 67
2017 Less than 3 years in the federal public service 40 45 10 4 1 0 0 85 5 74
2017 3 to 10 years in the federal public service 38 39 10 7 7 0 0 77 13 209
2017 11 to 20 years in the federal public service 30 44 10 8 7 0 0 74 15 185
2017 More than 20 years in the federal public service 43 30 7 15 5 0 0 73 20 58

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 43 37 13 3 1 0 2 82 5 85
2019 3 to 10 years in the federal public service 48 40 8 2 2 0 0 88 4 193
2019 11 to 20 years in the federal public service 62 27 9 2 0 0 0 88 3 235
2019 More than 20 years in the federal public service 65 28 4 0 3 0 0 93 3 73
2018 Less than 3 years in the federal public service 47 35 16 1 1 0 0 82 2 79
2018 3 to 10 years in the federal public service 48 40 8 3 1 0 0 88 4 156
2018 11 to 20 years in the federal public service 50 39 8 2 1 0 0 90 2 171
2018 More than 20 years in the federal public service 68 28 4 0 0 0 0 96 0 68
2017 Less than 3 years in the federal public service 52 39 9 0 0 0 0 91 0 75
2017 3 to 10 years in the federal public service 55 33 7 4 1 0 0 88 5 209
2017 11 to 20 years in the federal public service 51 38 5 5 1 0 1 89 6 184
2017 More than 20 years in the federal public service 58 33 7 2 0 0 0 91 2 60
2014 Less than 3 years in the federal public service 53 34 10 2 2 0 0 87 4 51
2014 3 to 10 years in the federal public service 57 30 11 2 0 0 0 87 2 256
2014 11 to 20 years in the federal public service 60 30 8 2 0 0 0 89 2 177
2014 More than 20 years in the federal public service 69 24 4 3 0 0 0 93 3 94
2011 Less than 3 years in the federal public service 50 36 10 4 0 0 0 86 4 78
2011 3 to 10 years in the federal public service 50 31 13 5 2 0 0 80 7 262
2011 11 to 20 years in the federal public service 53 35 5 5 1 1 0 88 7 148
2011 More than 20 years in the federal public service 70 23 5 1 1 0 0 93 2 98

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 54 33 7 3 2 0 0 87 6 85
2019 3 to 10 years in the federal public service 42 46 6 4 2 0 0 88 6 193
2019 11 to 20 years in the federal public service 50 35 10 3 2 0 0 86 5 236
2019 More than 20 years in the federal public service 58 35 5 2 0 0 0 93 2 72
2018 Less than 3 years in the federal public service 51 34 10 1 4 0 0 85 5 80
2018 3 to 10 years in the federal public service 43 41 9 4 2 0 0 85 6 155
2018 11 to 20 years in the federal public service 43 44 9 3 1 0 0 87 4 172
2018 More than 20 years in the federal public service 57 33 9 2 0 0 0 90 2 67
2017 Less than 3 years in the federal public service 51 39 3 6 0 0 0 90 6 75
2017 3 to 10 years in the federal public service 47 38 9 3 3 0 0 85 6 209
2017 11 to 20 years in the federal public service 42 47 5 3 3 0 1 89 6 184
2017 More than 20 years in the federal public service 51 35 10 4 0 0 0 86 4 60
2014 Less than 3 years in the federal public service 55 32 10 4 0 0 0 87 4 51
2014 3 to 10 years in the federal public service 43 39 10 5 3 0 0 83 8 256
2014 11 to 20 years in the federal public service 39 43 10 4 4 0 0 83 7 177
2014 More than 20 years in the federal public service 53 34 9 4 0 0 0 87 4 94
2011 Less than 3 years in the federal public service 40 42 13 4 1 0 0 82 5 79
2011 3 to 10 years in the federal public service 41 37 9 7 6 0 0 78 13 262
2011 11 to 20 years in the federal public service 39 43 9 5 3 0 0 82 8 149
2011 More than 20 years in the federal public service 54 36 4 4 2 0 0 90 6 97
2008 Less than 3 years in the federal public service 44 43 8 6 0 0 0 86 6 162
2008 3 to 10 years in the federal public service 37 45 9 7 2 0 0 82 9 309
2008 11 to 20 years in the federal public service 50 35 9 4 1 0 0 85 6 123
2008 More than 20 years in the federal public service 54 32 6 7 2 0 0 86 8 140

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 70 16 11 1 0 0 2 88 1 84
2019 3 to 10 years in the federal public service 56 32 9 3 1 0 0 88 3 193
2019 11 to 20 years in the federal public service 50 38 7 3 2 0 0 88 5 232
2019 More than 20 years in the federal public service 68 22 7 3 0 0 0 90 3 73
2018 Less than 3 years in the federal public service 66 21 8 3 2 0 0 87 5 80
2018 3 to 10 years in the federal public service 54 33 8 4 0 1 0 88 4 157
2018 11 to 20 years in the federal public service 47 36 8 3 5 1 0 84 8 173
2018 More than 20 years in the federal public service 57 31 10 0 2 0 0 88 2 65
2017 Less than 3 years in the federal public service 70 18 10 2 0 0 0 88 2 75
2017 3 to 10 years in the federal public service 51 28 14 5 3 0 0 79 7 208
2017 11 to 20 years in the federal public service 50 34 11 4 2 0 0 83 6 185
2017 More than 20 years in the federal public service 57 29 9 3 2 0 0 86 6 59
2014 Less than 3 years in the federal public service 71 17 7 4 0 0 0 89 4 51
2014 3 to 10 years in the federal public service 48 32 12 6 3 0 0 79 8 257
2014 11 to 20 years in the federal public service 43 33 14 9 1 0 0 76 10 178
2014 More than 20 years in the federal public service 48 34 11 5 1 1 0 83 6 94
2011 Less than 3 years in the federal public service 39 42 10 2 6 0 0 81 9 79
2011 3 to 10 years in the federal public service 41 31 15 8 3 2 0 74 11 262
2011 11 to 20 years in the federal public service 40 33 11 9 5 2 0 75 14 148
2011 More than 20 years in the federal public service 48 33 14 3 2 0 0 81 5 98

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 61 25 10 2 0 0 1 87 2 85
2019 3 to 10 years in the federal public service 53 36 7 3 1 0 0 89 4 191
2019 11 to 20 years in the federal public service 50 36 7 5 2 0 0 86 7 236
2019 More than 20 years in the federal public service 69 22 7 1 0 0 0 92 1 73
2018 Less than 3 years in the federal public service 63 23 6 5 2 0 0 86 8 81
2018 3 to 10 years in the federal public service 49 38 8 5 0 1 0 87 5 157
2018 11 to 20 years in the federal public service 47 37 8 4 3 0 0 85 8 171
2018 More than 20 years in the federal public service 60 31 7 0 2 0 0 92 2 67
2017 Less than 3 years in the federal public service 65 26 7 2 0 0 0 91 2 75
2017 3 to 10 years in the federal public service 49 35 8 5 3 1 0 84 8 209
2017 11 to 20 years in the federal public service 44 40 10 4 2 0 0 84 6 185
2017 More than 20 years in the federal public service 55 29 7 7 2 0 0 84 9 59
2014 Less than 3 years in the federal public service 66 25 6 4 0 0 0 91 4 51
2014 3 to 10 years in the federal public service 48 34 10 6 3 0 0 82 8 257
2014 11 to 20 years in the federal public service 43 36 14 6 1 0 0 79 7 178
2014 More than 20 years in the federal public service 47 38 10 4 1 0 0 85 5 94
2011 Less than 3 years in the federal public service 46 42 4 5 2 0 0 89 8 79
2011 3 to 10 years in the federal public service 40 33 14 6 5 1 0 74 12 262
2011 11 to 20 years in the federal public service 42 34 8 11 3 2 0 77 15 148
2011 More than 20 years in the federal public service 46 37 11 3 2 0 0 84 5 98
2008 Less than 3 years in the federal public service 48 34 11 5 1 1 0 83 6 162
2008 3 to 10 years in the federal public service 28 41 15 9 7 0 0 69 16 309
2008 11 to 20 years in the federal public service 39 36 16 3 6 1 0 75 9 122
2008 More than 20 years in the federal public service 31 38 16 11 3 1 0 69 15 140

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 52 19 14 7 2 5 1 75 10 85
2019 3 to 10 years in the federal public service 45 30 12 7 4 2 1 77 11 193
2019 11 to 20 years in the federal public service 45 31 14 4 4 3 0 78 8 236
2019 More than 20 years in the federal public service 61 25 6 4 1 1 1 88 6 73
2018 Less than 3 years in the federal public service 50 25 12 6 4 2 1 77 10 81
2018 3 to 10 years in the federal public service 47 24 15 6 4 4 0 74 11 157
2018 11 to 20 years in the federal public service 43 30 13 8 5 1 0 74 13 173
2018 More than 20 years in the federal public service 50 26 9 6 3 3 3 80 10 65
2017 Less than 3 years in the federal public service 51 23 12 7 1 2 3 79 9 75
2017 3 to 10 years in the federal public service 42 27 11 10 7 3 0 71 17 208
2017 11 to 20 years in the federal public service 42 28 16 9 3 1 0 71 12 185
2017 More than 20 years in the federal public service 49 23 18 4 4 2 2 74 8 58
2014 Less than 3 years in the federal public service 60 19 13 2 0 6 0 84 2 51
2014 3 to 10 years in the federal public service 40 25 17 9 7 2 0 66 16 257
2014 11 to 20 years in the federal public service 36 28 17 9 7 3 1 67 16 178
2014 More than 20 years in the federal public service 42 33 11 8 3 3 0 77 12 94
2011 Less than 3 years in the federal public service 44 24 19 2 10 0 0 69 12 79
2011 3 to 10 years in the federal public service 40 27 13 7 9 3 0 69 17 262
2011 11 to 20 years in the federal public service 41 27 10 11 7 3 0 70 19 149
2011 More than 20 years in the federal public service 39 34 10 6 5 3 2 77 12 98
2008 Less than 3 years in the federal public service 44 22 19 6 5 4 0 69 12 162
2008 3 to 10 years in the federal public service 28 26 17 14 11 4 0 55 27 309
2008 11 to 20 years in the federal public service 36 31 13 8 8 4 0 70 17 123
2008 More than 20 years in the federal public service 30 30 18 12 7 2 1 62 19 138
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 58 15 15 5 0 3 4 78 5 85
2019 3 to 10 years in the federal public service 57 29 7 4 1 1 1 88 5 192
2019 11 to 20 years in the federal public service 63 24 6 3 1 0 5 91 4 234
2019 More than 20 years in the federal public service 60 26 7 0 0 1 5 92 0 72

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 63 20 7 1 1 6 2 90 2 85
2019 3 to 10 years in the federal public service 66 22 8 2 2 0 0 89 4 191
2019 11 to 20 years in the federal public service 64 23 6 5 2 1 0 88 6 232
2019 More than 20 years in the federal public service 69 19 8 1 0 3 0 90 1 73
2018 Less than 3 years in the federal public service 58 26 10 3 2 1 0 85 5 79
2018 3 to 10 years in the federal public service 59 20 8 5 3 4 0 83 9 154
2018 11 to 20 years in the federal public service 53 29 8 6 4 0 0 82 10 168
2018 More than 20 years in the federal public service 63 28 5 0 3 1 0 92 3 68
2017 Less than 3 years in the federal public service 59 26 7 2 2 4 0 88 4 75
2017 3 to 10 years in the federal public service 57 26 7 7 1 2 0 85 9 209
2017 11 to 20 years in the federal public service 56 28 7 4 3 2 1 86 7 185
2017 More than 20 years in the federal public service 52 24 12 3 6 2 2 78 9 60
2014 Less than 3 years in the federal public service 53 30 6 6 0 6 0 88 6 51
2014 3 to 10 years in the federal public service 51 28 11 4 2 3 2 82 6 257
2014 11 to 20 years in the federal public service 49 26 11 8 3 3 0 77 11 178
2014 More than 20 years in the federal public service 39 36 15 4 2 2 2 78 7 94
2011 Less than 3 years in the federal public service 52 28 11 4 4 0 1 81 8 79
2011 3 to 10 years in the federal public service 50 28 8 5 6 2 1 80 11 262
2011 11 to 20 years in the federal public service 48 24 12 10 3 3 1 75 13 149
2011 More than 20 years in the federal public service 50 29 10 5 4 1 0 80 9 98
2008 Less than 3 years in the federal public service 52 31 7 3 1 4 2 88 5 162
2008 3 to 10 years in the federal public service 40 29 11 9 7 4 0 72 17 309
2008 11 to 20 years in the federal public service 43 28 11 10 6 2 1 73 16 123
2008 More than 20 years in the federal public service 48 21 15 6 6 3 1 72 13 140

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 53 28 11 5 1 1 1 83 6 84
2019 3 to 10 years in the federal public service 57 33 5 4 1 0 1 91 4 190
2019 11 to 20 years in the federal public service 56 31 6 3 2 1 1 89 5 234
2019 More than 20 years in the federal public service 55 36 4 4 0 1 0 92 4 73
2018 Less than 3 years in the federal public service 48 36 8 4 2 1 0 85 6 79
2018 3 to 10 years in the federal public service 51 33 6 9 2 0 0 83 11 155
2018 11 to 20 years in the federal public service 48 35 9 5 3 0 0 83 8 168
2018 More than 20 years in the federal public service 61 28 8 1 1 0 0 90 3 68
2017 Less than 3 years in the federal public service 55 31 7 1 3 2 0 88 4 75
2017 3 to 10 years in the federal public service 50 35 7 5 3 0 0 85 8 210
2017 11 to 20 years in the federal public service 51 36 5 6 2 0 1 87 7 185
2017 More than 20 years in the federal public service 47 35 5 8 4 0 0 83 12 60
2014 Less than 3 years in the federal public service 51 36 4 4 2 4 0 90 6 51
2014 3 to 10 years in the federal public service 46 35 10 7 2 1 1 82 8 257
2014 11 to 20 years in the federal public service 46 31 12 8 3 0 0 77 11 178
2014 More than 20 years in the federal public service 40 40 11 8 0 1 0 82 8 94
2011 Less than 3 years in the federal public service 42 37 10 10 1 0 0 79 11 79
2011 3 to 10 years in the federal public service 44 34 9 8 4 0 1 79 12 262
2011 11 to 20 years in the federal public service 43 33 7 13 4 1 0 77 17 149
2011 More than 20 years in the federal public service 50 31 9 5 4 0 0 82 9 98
2008 Less than 3 years in the federal public service 46 34 12 5 2 1 1 81 7 162
2008 3 to 10 years in the federal public service 39 33 8 11 7 1 0 73 19 309
2008 11 to 20 years in the federal public service 33 34 11 11 10 0 1 68 21 122
2008 More than 20 years in the federal public service 42 29 10 11 8 1 0 71 19 140

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 52 28 10 7 1 1 1 82 8 85
2019 3 to 10 years in the federal public service 58 28 8 3 2 0 0 87 5 192
2019 11 to 20 years in the federal public service 63 24 4 5 2 0 0 88 7 235
2019 More than 20 years in the federal public service 67 26 3 4 0 0 0 93 4 72
2018 Less than 3 years in the federal public service 48 29 16 2 5 0 0 77 7 80
2018 3 to 10 years in the federal public service 53 25 10 6 5 1 0 79 11 156
2018 11 to 20 years in the federal public service 46 35 10 5 4 0 0 81 9 169
2018 More than 20 years in the federal public service 67 19 9 2 3 0 0 86 5 68
2017 Less than 3 years in the federal public service 63 20 10 6 1 0 0 83 7 75
2017 3 to 10 years in the federal public service 57 30 4 8 1 0 0 86 9 209
2017 11 to 20 years in the federal public service 49 38 7 3 2 0 1 87 5 183
2017 More than 20 years in the federal public service 58 23 9 3 7 0 0 81 10 60
2014 Less than 3 years in the federal public service 50 37 9 2 2 0 0 87 4 51
2014 3 to 10 years in the federal public service 51 33 6 6 2 0 1 86 8 256
2014 11 to 20 years in the federal public service 47 31 10 9 2 1 0 78 11 178
2014 More than 20 years in the federal public service 53 31 11 3 1 1 0 85 4 93

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 61 24 3 2 0 9 0 94 3 85
2019 3 to 10 years in the federal public service 54 29 8 3 1 6 0 88 4 193
2019 11 to 20 years in the federal public service 51 29 9 4 0 5 0 85 5 235
2019 More than 20 years in the federal public service 58 29 7 1 0 4 0 91 1 73
2018 Less than 3 years in the federal public service 55 26 7 1 2 9 0 89 4 80
2018 3 to 10 years in the federal public service 47 27 13 4 2 6 1 79 7 156
2018 11 to 20 years in the federal public service 45 29 12 3 3 6 0 80 7 171
2018 More than 20 years in the federal public service 51 33 9 4 1 0 2 85 6 68
2017 Less than 3 years in the federal public service 57 31 0 2 1 6 1 96 4 75
2017 3 to 10 years in the federal public service 46 33 10 4 2 4 0 83 6 210
2017 11 to 20 years in the federal public service 46 39 7 3 2 4 0 88 5 185
2017 More than 20 years in the federal public service 46 37 12 0 2 3 0 85 2 60
2014 Less than 3 years in the federal public service 58 34 4 0 2 2 0 94 2 51
2014 3 to 10 years in the federal public service 45 32 11 3 2 7 0 82 6 257
2014 11 to 20 years in the federal public service 49 29 10 4 1 6 1 83 5 178
2014 More than 20 years in the federal public service 45 34 13 1 1 6 0 84 2 94
2011 Less than 3 years in the federal public service 40 25 23 4 3 6 0 69 7 79
2011 3 to 10 years in the federal public service 30 33 14 6 5 12 1 73 12 260
2011 11 to 20 years in the federal public service 44 28 12 8 3 5 1 76 11 149
2011 More than 20 years in the federal public service 36 41 8 4 4 6 0 83 9 98

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 73 18 7 1 0 1 0 92 1 84
2019 3 to 10 years in the federal public service 51 37 6 3 2 2 0 89 5 193
2019 11 to 20 years in the federal public service 48 33 12 4 2 2 0 83 6 235
2019 More than 20 years in the federal public service 60 33 3 3 0 0 2 95 3 73
2018 Less than 3 years in the federal public service 54 29 8 3 4 3 0 86 7 80
2018 3 to 10 years in the federal public service 44 36 9 5 4 2 0 82 9 156
2018 11 to 20 years in the federal public service 45 33 12 5 4 1 0 79 9 171
2018 More than 20 years in the federal public service 49 32 7 7 3 0 2 82 10 68
2017 Less than 3 years in the federal public service 60 30 4 2 1 1 1 92 4 75
2017 3 to 10 years in the federal public service 44 35 11 6 3 2 0 80 9 210
2017 11 to 20 years in the federal public service 45 39 9 4 2 1 0 84 7 185
2017 More than 20 years in the federal public service 42 41 12 0 2 2 0 85 2 60
2014 Less than 3 years in the federal public service 56 40 4 0 0 0 0 96 0 51
2014 3 to 10 years in the federal public service 49 34 10 3 3 1 0 84 6 257
2014 11 to 20 years in the federal public service 46 35 9 6 2 1 1 82 9 177
2014 More than 20 years in the federal public service 44 36 11 7 0 2 0 82 8 94
2011 Less than 3 years in the federal public service 49 34 9 4 3 1 0 84 7 78
2011 3 to 10 years in the federal public service 37 36 14 6 5 1 0 74 12 260
2011 11 to 20 years in the federal public service 40 33 12 10 4 1 0 74 14 149
2011 More than 20 years in the federal public service 31 43 11 9 6 0 0 74 15 98
2008 Less than 3 years in the federal public service 41 35 11 4 4 4 0 80 8 162
2008 3 to 10 years in the federal public service 21 30 22 12 12 2 0 52 25 308
2008 11 to 20 years in the federal public service 26 35 20 8 9 2 0 62 18 123
2008 More than 20 years in the federal public service 19 37 17 14 10 2 1 58 24 140

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 48 35 7 4 0 6 0 89 4 85
2019 3 to 10 years in the federal public service 38 42 11 5 2 3 0 82 6 193
2019 11 to 20 years in the federal public service 41 36 13 7 2 1 0 79 8 236
2019 More than 20 years in the federal public service 39 46 10 0 1 3 0 88 1 72
2018 Less than 3 years in the federal public service 42 36 15 4 1 3 0 79 5 80
2018 3 to 10 years in the federal public service 35 37 13 7 4 5 0 75 11 155
2018 11 to 20 years in the federal public service 33 34 19 8 4 2 0 68 12 170
2018 More than 20 years in the federal public service 30 43 10 10 3 2 2 76 13 68
2017 Less than 3 years in the federal public service 41 49 5 0 1 3 1 93 1 74
2017 3 to 10 years in the federal public service 34 35 15 8 4 4 0 73 12 210
2017 11 to 20 years in the federal public service 33 44 11 8 3 2 0 78 11 185
2017 More than 20 years in the federal public service 34 43 14 3 2 2 2 80 6 60
2014 Less than 3 years in the federal public service 33 40 11 2 0 12 2 85 2 51
2014 3 to 10 years in the federal public service 34 36 18 5 4 2 0 72 9 257
2014 11 to 20 years in the federal public service 32 41 13 8 2 4 1 76 11 178
2014 More than 20 years in the federal public service 33 40 13 10 0 4 0 76 10 93
2011 Less than 3 years in the federal public service 31 57 6 4 0 2 0 90 4 79
2011 3 to 10 years in the federal public service 25 43 15 9 3 4 0 71 13 262
2011 11 to 20 years in the federal public service 36 34 10 12 3 5 0 74 15 149
2011 More than 20 years in the federal public service 23 47 16 7 4 3 0 72 12 98
2008 Less than 3 years in the federal public service 25 35 12 12 3 13 0 70 17 161
2008 3 to 10 years in the federal public service 12 37 18 15 12 6 0 53 29 308
2008 11 to 20 years in the federal public service 17 42 14 10 11 6 0 63 22 123
2008 More than 20 years in the federal public service 13 29 22 25 6 4 0 44 33 140

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 31 40 14 13 2 0 0 70 15 85
2019 3 to 10 years in the federal public service 22 42 17 15 2 2 0 65 17 193
2019 11 to 20 years in the federal public service 26 49 13 8 2 1 0 76 11 232
2019 More than 20 years in the federal public service 31 50 10 4 3 1 0 83 7 72
2018 Less than 3 years in the federal public service 26 36 12 17 4 5 0 65 22 80
2018 3 to 10 years in the federal public service 22 35 20 13 8 2 0 58 22 156
2018 11 to 20 years in the federal public service 19 44 14 17 6 0 0 63 23 172
2018 More than 20 years in the federal public service 19 54 12 10 3 0 2 75 13 68
2017 Less than 3 years in the federal public service 36 44 8 7 2 2 0 81 10 75
2017 3 to 10 years in the federal public service 22 34 19 16 5 2 0 58 22 210
2017 11 to 20 years in the federal public service 22 45 14 16 3 1 0 67 19 185
2017 More than 20 years in the federal public service 29 43 15 9 4 0 0 72 13 59
2014 Less than 3 years in the federal public service 27 46 15 4 0 8 0 79 4 50
2014 3 to 10 years in the federal public service 20 37 21 16 4 2 0 57 21 257
2014 11 to 20 years in the federal public service 23 42 14 16 3 2 0 66 20 178
2014 More than 20 years in the federal public service 28 38 17 12 2 3 0 68 14 94
2011 Less than 3 years in the federal public service 22 46 8 14 9 1 0 69 23 79
2011 3 to 10 years in the federal public service 15 41 19 14 9 2 0 57 24 262
2011 11 to 20 years in the federal public service 12 46 13 18 8 3 1 60 27 149
2011 More than 20 years in the federal public service 24 43 9 20 3 1 0 68 23 98
2008 Less than 3 years in the federal public service 23 40 14 10 8 5 1 67 19 162
2008 3 to 10 years in the federal public service 14 33 16 23 11 2 0 48 35 309
2008 11 to 20 years in the federal public service 19 33 16 20 10 2 0 54 31 123
2008 More than 20 years in the federal public service 13 36 20 21 7 1 1 51 29 140
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 33 46 4 13 1 2 1 82 15 85
2019 3 to 10 years in the federal public service 36 44 10 7 2 0 0 80 9 193
2019 11 to 20 years in the federal public service 40 36 10 9 5 0 0 76 14 236
2019 More than 20 years in the federal public service 44 46 3 4 3 0 0 91 7 73
2018 Less than 3 years in the federal public service 40 39 12 5 4 0 0 80 9 79
2018 3 to 10 years in the federal public service 36 40 9 9 6 0 0 75 15 156
2018 11 to 20 years in the federal public service 34 32 16 9 8 0 0 66 17 171
2018 More than 20 years in the federal public service 47 35 6 6 6 0 0 82 12 67
2017 Less than 3 years in the federal public service 37 44 12 5 1 1 0 82 6 74
2017 3 to 10 years in the federal public service 35 37 13 11 4 0 0 73 14 210
2017 11 to 20 years in the federal public service 27 41 13 12 6 0 1 69 18 185
2017 More than 20 years in the federal public service 37 33 14 16 0 0 0 70 16 59
2014 Less than 3 years in the federal public service 31 55 7 2 2 0 2 89 4 51
2014 3 to 10 years in the federal public service 27 40 16 13 4 0 0 67 17 257
2014 11 to 20 years in the federal public service 31 34 16 13 6 0 0 64 20 178
2014 More than 20 years in the federal public service 29 39 17 10 5 0 0 68 15 94
2011 Less than 3 years in the federal public service 33 40 13 6 5 1 1 75 12 79
2011 3 to 10 years in the federal public service 28 38 15 11 7 0 1 67 18 262
2011 11 to 20 years in the federal public service 25 42 13 11 8 1 0 67 19 149
2011 More than 20 years in the federal public service 35 42 10 7 6 0 0 77 13 98

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 27 51 8 9 5 0 0 78 14 85
2019 3 to 10 years in the federal public service 34 45 8 10 2 0 0 80 12 193
2019 11 to 20 years in the federal public service 40 42 9 7 1 0 0 83 8 236
2019 More than 20 years in the federal public service 51 42 4 0 3 0 0 93 3 71
2018 Less than 3 years in the federal public service 22 52 12 10 4 0 0 74 13 80
2018 3 to 10 years in the federal public service 28 49 8 10 5 0 1 77 15 157
2018 11 to 20 years in the federal public service 29 49 11 7 4 0 0 78 11 170
2018 More than 20 years in the federal public service 46 40 6 7 0 0 0 86 7 66
2017 Less than 3 years in the federal public service 39 39 12 8 1 0 0 79 9 74
2017 3 to 10 years in the federal public service 31 48 7 11 3 0 0 80 13 210
2017 11 to 20 years in the federal public service 32 47 11 8 3 0 0 79 10 185
2017 More than 20 years in the federal public service 48 33 10 9 0 0 0 81 9 60

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 41 29 14 8 5 0 2 72 13 85
2019 3 to 10 years in the federal public service 48 31 10 9 2 1 0 79 11 190
2019 11 to 20 years in the federal public service 47 34 10 4 4 0 1 82 8 236
2019 More than 20 years in the federal public service 46 40 9 4 0 0 0 86 4 73
2018 Less than 3 years in the federal public service 37 39 10 9 5 0 0 76 14 79
2018 3 to 10 years in the federal public service 46 31 6 12 3 1 0 78 16 156
2018 11 to 20 years in the federal public service 35 41 12 9 2 1 0 76 11 170
2018 More than 20 years in the federal public service 53 32 4 6 5 0 0 85 11 68
2017 Less than 3 years in the federal public service 45 35 5 11 4 1 0 80 15 75
2017 3 to 10 years in the federal public service 44 40 5 8 2 0 1 85 10 209
2017 11 to 20 years in the federal public service 34 42 10 9 4 1 1 77 13 185
2017 More than 20 years in the federal public service 38 36 9 13 4 0 0 74 17 60
2014 Less than 3 years in the federal public service 29 46 7 7 4 2 4 80 12 51
2014 3 to 10 years in the federal public service 42 38 11 6 2 1 1 82 7 257
2014 11 to 20 years in the federal public service 35 36 14 7 7 1 0 72 15 178
2014 More than 20 years in the federal public service 35 36 19 5 2 2 0 73 8 94
2011 Less than 3 years in the federal public service 37 36 9 13 4 0 1 74 17 79
2011 3 to 10 years in the federal public service 37 40 11 8 5 0 1 77 12 262
2011 11 to 20 years in the federal public service 35 32 13 15 3 1 0 68 18 149
2011 More than 20 years in the federal public service 38 38 9 7 6 0 1 77 14 98
2008 Less than 3 years in the federal public service 42 33 8 8 5 2 2 78 14 162
2008 3 to 10 years in the federal public service 34 32 13 14 6 1 0 66 21 309
2008 11 to 20 years in the federal public service 26 39 11 17 7 0 1 65 24 123
2008 More than 20 years in the federal public service 40 32 9 8 9 1 1 73 18 139

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 21 45 12 17 5 0 1 66 22 85
2019 3 to 10 years in the federal public service 33 41 10 13 3 0 1 74 15 192
2019 11 to 20 years in the federal public service 37 41 10 8 3 0 0 79 11 232
2019 More than 20 years in the federal public service 50 33 14 0 1 1 0 84 1 71
2018 Less than 3 years in the federal public service 26 48 10 13 2 0 1 75 15 80
2018 3 to 10 years in the federal public service 27 49 7 12 3 0 1 77 16 157
2018 11 to 20 years in the federal public service 25 50 13 7 5 0 1 75 12 171
2018 More than 20 years in the federal public service 38 40 10 10 0 0 2 80 10 68
2017 Less than 3 years in the federal public service 38 37 15 6 1 1 0 77 8 74
2017 3 to 10 years in the federal public service 36 39 9 14 2 0 0 75 16 210
2017 11 to 20 years in the federal public service 30 45 13 8 3 0 0 75 12 185
2017 More than 20 years in the federal public service 50 33 10 3 4 0 0 83 7 60
2014 Less than 3 years in the federal public service 15 54 18 9 4 0 0 69 13 51
2014 3 to 10 years in the federal public service 23 38 19 13 3 1 2 63 17 257
2014 11 to 20 years in the federal public service 25 41 19 14 2 0 0 66 16 177
2014 More than 20 years in the federal public service 43 30 11 11 2 0 3 75 13 93
2011 Less than 3 years in the federal public service 29 24 25 16 3 0 3 55 19 79
2011 3 to 10 years in the federal public service 28 35 16 12 8 0 2 64 20 262
2011 11 to 20 years in the federal public service 25 38 17 11 7 0 3 64 18 149
2011 More than 20 years in the federal public service 33 37 13 11 3 0 3 72 14 98
2008 Less than 3 years in the federal public service 35 36 15 6 5 1 3 74 11 162
2008 3 to 10 years in the federal public service 28 40 14 12 4 1 1 70 16 309
2008 11 to 20 years in the federal public service 31 42 17 4 3 0 2 75 7 122
2008 More than 20 years in the federal public service 36 38 13 8 2 0 2 76 11 140

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 35 39 8 8 1 6 2 81 10 85
2019 3 to 10 years in the federal public service 31 36 13 15 2 3 0 69 17 192
2019 11 to 20 years in the federal public service 29 37 14 12 6 1 0 68 18 235
2019 More than 20 years in the federal public service 32 45 11 9 1 0 1 78 11 73
2018 Less than 3 years in the federal public service 50 30 10 6 2 1 0 81 9 81
2018 3 to 10 years in the federal public service 28 39 12 12 6 3 0 69 19 157
2018 11 to 20 years in the federal public service 27 39 17 8 8 1 0 66 17 169
2018 More than 20 years in the federal public service 29 43 15 11 1 0 0 72 13 68
2017 Less than 3 years in the federal public service 45 43 1 6 0 4 0 92 6 75
2017 3 to 10 years in the federal public service 37 30 11 13 5 3 0 70 18 206
2017 11 to 20 years in the federal public service 27 37 15 13 4 3 1 67 18 184
2017 More than 20 years in the federal public service 39 32 15 3 7 3 0 74 11 60
2014 Less than 3 years in the federal public service 32 36 10 10 0 10 2 78 11 51
2014 3 to 10 years in the federal public service 27 40 11 13 6 2 0 69 20 257
2014 11 to 20 years in the federal public service 25 33 19 15 6 2 0 59 22 178
2014 More than 20 years in the federal public service 35 29 11 15 6 2 1 67 22 94
2011 Less than 3 years in the federal public service 23 34 23 6 5 7 1 62 12 79
2011 3 to 10 years in the federal public service 22 35 19 14 9 1 0 57 23 262
2011 11 to 20 years in the federal public service 14 33 20 20 10 3 0 49 30 149
2011 More than 20 years in the federal public service 26 41 19 7 6 0 0 68 14 98
2008 Less than 3 years in the federal public service 35 38 14 3 4 6 1 78 7 162
2008 3 to 10 years in the federal public service 27 37 15 11 8 1 0 66 19 309
2008 11 to 20 years in the federal public service 23 38 20 11 7 0 0 61 19 122
2008 More than 20 years in the federal public service 25 31 21 15 7 1 1 56 22 140

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 48 25 11 6 2 5 2 79 9 85
2019 3 to 10 years in the federal public service 40 30 12 11 6 2 0 71 17 193
2019 11 to 20 years in the federal public service 23 31 18 11 13 3 1 56 25 236
2019 More than 20 years in the federal public service 19 29 18 14 7 3 11 56 24 73
2018 Less than 3 years in the federal public service 51 23 10 6 1 7 2 81 8 80
2018 3 to 10 years in the federal public service 32 34 11 8 14 2 0 67 22 157
2018 11 to 20 years in the federal public service 29 25 12 18 12 4 0 56 32 172
2018 More than 20 years in the federal public service 23 26 19 9 14 0 9 53 26 67
2017 Less than 3 years in the federal public service 60 23 7 2 2 5 1 88 5 75
2017 3 to 10 years in the federal public service 32 29 10 15 11 2 1 63 27 207
2017 11 to 20 years in the federal public service 26 33 13 15 11 2 1 61 26 185
2017 More than 20 years in the federal public service 12 34 14 15 18 0 8 49 36 60
2014 Less than 3 years in the federal public service 47 34 8 4 4 2 2 84 8 51
2014 3 to 10 years in the federal public service 29 32 12 13 12 1 1 62 25 256
2014 11 to 20 years in the federal public service 24 26 16 12 17 3 2 53 31 178
2014 More than 20 years in the federal public service 20 16 14 22 20 2 5 40 45 94
2011 Less than 3 years in the federal public service 39 33 9 7 6 5 1 77 14 79
2011 3 to 10 years in the federal public service 30 30 14 13 12 1 1 61 26 262
2011 11 to 20 years in the federal public service 18 30 12 19 18 1 1 49 38 149
2011 More than 20 years in the federal public service 15 33 11 11 21 2 7 53 35 98
2008 Less than 3 years in the federal public service 39 38 9 9 2 2 1 79 11 162
2008 3 to 10 years in the federal public service 20 36 16 13 12 3 0 57 26 308
2008 11 to 20 years in the federal public service 21 31 15 15 15 2 2 54 31 123
2008 More than 20 years in the federal public service 11 26 13 16 28 2 4 40 47 138

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 60 21 8 0 1 1 8 89 1 85
2019 3 to 10 years in the federal public service 48 28 15 4 3 1 2 78 6 193
2019 11 to 20 years in the federal public service 37 29 19 8 3 0 3 69 11 236
2019 More than 20 years in the federal public service 49 24 20 3 0 0 4 76 3 73

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 66 11 3 2 2 2 12 90 6 85
2019 3 to 10 years in the federal public service 61 12 14 5 4 1 3 76 10 193
2019 11 to 20 years in the federal public service 67 11 9 5 3 0 5 82 8 235
2019 More than 20 years in the federal public service 76 4 1 3 3 0 13 92 6 73

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 43 28 17 1 0 4 7 80 1 84
2019 3 to 10 years in the federal public service 57 26 11 4 1 1 1 85 4 193
2019 11 to 20 years in the federal public service 58 24 11 3 2 0 2 83 5 235
2019 More than 20 years in the federal public service 66 15 10 0 0 1 8 89 0 73

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 54 17 10 7 0 6 7 81 8 85
2019 3 to 10 years in the federal public service 59 21 10 1 2 2 5 86 4 193
2019 11 to 20 years in the federal public service 53 20 13 6 4 2 2 77 10 236
2019 More than 20 years in the federal public service 61 14 7 4 3 3 9 84 8 73

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 76 8 1 1 0 5 9 97 2 84
2019 3 to 10 years in the federal public service 82 7 3 2 0 2 3 94 2 192
2019 11 to 20 years in the federal public service 71 11 6 3 1 1 7 88 5 236
2019 More than 20 years in the federal public service 71 14 1 3 0 0 11 96 3 73

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 82 5 2 3 0 3 6 95 3 85
2019 3 to 10 years in the federal public service 88 5 3 1 1 1 1 95 2 193
2019 11 to 20 years in the federal public service 82 8 4 1 1 1 3 93 3 236
2019 More than 20 years in the federal public service 81 9 0 3 0 0 8 97 3 73

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 81 1 3 0 1 6 7 95 1 84
2019 3 to 10 years in the federal public service 82 7 3 2 0 4 2 94 2 192
2019 11 to 20 years in the federal public service 77 7 4 3 1 3 4 91 5 234
2019 More than 20 years in the federal public service 87 4 1 0 0 0 7 98 0 72

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 81 1 1 0 0 4 13 99 0 85
2019 3 to 10 years in the federal public service 89 3 2 1 0 1 5 98 1 193
2019 11 to 20 years in the federal public service 86 4 1 0 0 1 7 98 0 234
2019 More than 20 years in the federal public service 90 3 0 0 0 0 7 100 0 73

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 36 42 11 9 0 2 0 79 10 84
2019 3 to 10 years in the federal public service 34 47 12 3 3 0 0 81 7 192
2019 11 to 20 years in the federal public service 48 34 9 7 2 0 1 83 9 235
2019 More than 20 years in the federal public service 51 42 1 1 3 0 2 94 4 72
2018 Less than 3 years in the federal public service 35 46 11 6 2 0 0 81 9 80
2018 3 to 10 years in the federal public service 33 43 13 7 3 1 0 77 10 156
2018 11 to 20 years in the federal public service 36 43 9 10 2 0 0 79 12 172
2018 More than 20 years in the federal public service 45 43 9 3 0 0 0 88 3 68
2017 Less than 3 years in the federal public service 33 47 10 9 1 0 0 80 10 75
2017 3 to 10 years in the federal public service 40 38 12 7 3 0 0 78 10 210
2017 11 to 20 years in the federal public service 41 41 8 6 3 0 1 82 9 184
2017 More than 20 years in the federal public service 52 29 5 13 2 0 0 81 14 59
2014 Less than 3 years in the federal public service 33 48 11 6 0 2 0 83 6 51
2014 3 to 10 years in the federal public service 32 44 11 10 2 0 0 76 12 257
2014 11 to 20 years in the federal public service 32 46 7 11 3 1 1 80 14 178
2014 More than 20 years in the federal public service 39 45 5 9 2 0 0 84 11 94
2011 Less than 3 years in the federal public service 35 38 12 13 1 0 1 74 14 78
2011 3 to 10 years in the federal public service 30 45 8 13 4 0 0 75 17 262
2011 11 to 20 years in the federal public service 29 45 14 7 3 1 0 76 10 146
2011 More than 20 years in the federal public service 46 40 5 4 4 0 1 87 8 98

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 42 32 11 10 2 3 0 76 13 84
2019 3 to 10 years in the federal public service 34 44 11 9 2 0 0 78 11 192
2019 11 to 20 years in the federal public service 42 34 15 6 2 0 0 76 9 236
2019 More than 20 years in the federal public service 47 40 4 7 3 0 0 86 10 73
2018 Less than 3 years in the federal public service 40 34 15 6 4 0 0 74 10 79
2018 3 to 10 years in the federal public service 34 40 13 8 4 0 1 75 12 156
2018 11 to 20 years in the federal public service 37 37 12 8 6 0 0 74 14 172
2018 More than 20 years in the federal public service 38 35 17 5 3 0 1 75 8 67
2017 Less than 3 years in the federal public service 38 42 9 7 3 1 0 81 9 75
2017 3 to 10 years in the federal public service 39 36 14 7 4 0 0 75 11 210
2017 11 to 20 years in the federal public service 38 39 10 10 4 0 1 77 13 184
2017 More than 20 years in the federal public service 44 28 12 11 3 0 2 74 14 60
2014 Less than 3 years in the federal public service 44 37 13 4 0 0 2 82 4 51
2014 3 to 10 years in the federal public service 37 38 14 9 2 0 0 75 11 257
2014 11 to 20 years in the federal public service 32 40 14 8 4 0 1 73 12 178
2014 More than 20 years in the federal public service 33 41 13 12 2 0 0 74 14 94

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 39 41 8 6 2 2 1 83 8 85
2019 3 to 10 years in the federal public service 38 46 7 4 2 1 2 87 6 192
2019 11 to 20 years in the federal public service 39 42 11 4 2 0 2 83 6 231
2019 More than 20 years in the federal public service 59 33 4 3 1 0 0 92 4 70
2018 Less than 3 years in the federal public service 33 44 12 6 4 0 1 78 10 80
2018 3 to 10 years in the federal public service 35 46 8 6 2 1 1 83 9 156
2018 11 to 20 years in the federal public service 32 39 18 7 3 0 1 71 11 171
2018 More than 20 years in the federal public service 52 32 10 4 1 0 0 84 6 68
2017 Less than 3 years in the federal public service 41 51 2 4 0 2 0 94 4 75
2017 3 to 10 years in the federal public service 39 41 11 7 1 0 0 80 9 210
2017 11 to 20 years in the federal public service 35 44 8 8 3 0 2 81 11 184
2017 More than 20 years in the federal public service 46 32 7 13 3 0 0 78 16 60
2014 Less than 3 years in the federal public service 42 38 15 2 0 0 2 82 2 51
2014 3 to 10 years in the federal public service 39 42 11 6 1 1 1 82 7 257
2014 11 to 20 years in the federal public service 36 35 12 11 3 1 2 73 15 177
2014 More than 20 years in the federal public service 43 39 9 6 3 0 0 82 10 94
2011 Less than 3 years in the federal public service 46 40 10 1 2 0 0 86 4 79
2011 3 to 10 years in the federal public service 34 37 15 6 3 2 4 75 9 262
2011 11 to 20 years in the federal public service 39 39 12 7 2 1 1 79 9 149
2011 More than 20 years in the federal public service 49 34 8 5 3 0 0 84 8 98

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 20 50 16 7 0 6 1 75 7 85
2019 3 to 10 years in the federal public service 24 47 19 7 2 2 0 73 8 192
2019 11 to 20 years in the federal public service 28 43 17 6 3 3 0 73 9 236
2019 More than 20 years in the federal public service 28 51 11 7 0 3 0 81 7 73
2018 Less than 3 years in the federal public service 31 40 22 1 2 3 0 73 4 81
2018 3 to 10 years in the federal public service 31 42 16 3 5 4 0 75 8 157
2018 11 to 20 years in the federal public service 27 37 20 12 2 2 0 66 14 172
2018 More than 20 years in the federal public service 25 43 24 3 1 3 1 71 4 68
2017 Less than 3 years in the federal public service 36 39 14 6 1 4 0 78 8 75
2017 3 to 10 years in the federal public service 25 38 18 11 4 3 0 66 15 207
2017 11 to 20 years in the federal public service 25 48 15 8 1 2 0 75 10 184
2017 More than 20 years in the federal public service 26 38 20 0 7 9 0 70 8 60

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 46 39 7 5 0 2 0 88 5 85
2019 3 to 10 years in the federal public service 41 40 6 8 4 1 0 82 12 193
2019 11 to 20 years in the federal public service 38 39 8 12 3 0 0 78 15 236
2019 More than 20 years in the federal public service 53 34 7 5 1 0 0 87 6 73
2018 Less than 3 years in the federal public service 42 34 10 10 2 1 0 77 13 80
2018 3 to 10 years in the federal public service 38 39 8 10 3 1 1 78 14 157
2018 11 to 20 years in the federal public service 40 37 13 7 4 0 0 76 11 171
2018 More than 20 years in the federal public service 43 45 4 5 3 0 0 88 8 67
2017 Less than 3 years in the federal public service 52 35 7 3 1 1 1 89 4 74
2017 3 to 10 years in the federal public service 40 33 11 10 7 0 0 73 17 209
2017 11 to 20 years in the federal public service 36 39 10 9 5 0 0 76 15 183
2017 More than 20 years in the federal public service 44 30 10 7 7 0 2 75 14 59
2014 Less than 3 years in the federal public service 54 28 7 6 0 0 5 86 6 51
2014 3 to 10 years in the federal public service 39 33 14 8 6 0 1 72 14 257
2014 11 to 20 years in the federal public service 32 34 11 13 9 0 0 66 22 178
2014 More than 20 years in the federal public service 36 37 13 8 6 0 0 73 14 94
2011 Less than 3 years in the federal public service 38 39 9 9 4 0 1 78 12 79
2011 3 to 10 years in the federal public service 35 36 11 9 8 1 1 73 17 262
2011 11 to 20 years in the federal public service 28 39 7 16 9 1 1 68 26 149
2011 More than 20 years in the federal public service 39 28 10 16 6 0 1 67 23 98

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 36 49 13 2 0 0 0 85 2 85
2019 3 to 10 years in the federal public service 27 44 18 10 1 0 0 71 11 191
2019 11 to 20 years in the federal public service 22 38 25 11 5 0 0 59 15 236
2019 More than 20 years in the federal public service 33 33 21 7 4 1 0 68 11 71
2018 Less than 3 years in the federal public service 45 34 13 6 1 0 1 80 8 81
2018 3 to 10 years in the federal public service 26 34 25 9 4 1 0 61 14 157
2018 11 to 20 years in the federal public service 20 37 25 11 7 0 0 57 18 173
2018 More than 20 years in the federal public service 27 38 17 16 3 0 0 65 18 67
2017 Less than 3 years in the federal public service 36 49 9 4 1 1 0 86 5 75
2017 3 to 10 years in the federal public service 26 39 22 9 4 0 0 65 13 210
2017 11 to 20 years in the federal public service 20 35 25 11 9 0 1 56 19 185
2017 More than 20 years in the federal public service 25 44 19 7 5 0 0 70 11 59
2014 Less than 3 years in the federal public service 40 39 15 2 4 0 0 79 6 51
2014 3 to 10 years in the federal public service 29 41 19 6 4 0 0 71 10 257
2014 11 to 20 years in the federal public service 23 31 26 10 9 0 0 55 19 178
2014 More than 20 years in the federal public service 23 36 16 13 12 0 0 59 25 94
2011 Less than 3 years in the federal public service 34 46 12 5 3 1 0 81 7 79
2011 3 to 10 years in the federal public service 25 42 22 6 4 0 0 68 10 262
2011 11 to 20 years in the federal public service 22 33 20 14 11 0 1 55 25 149
2011 More than 20 years in the federal public service 25 33 14 15 13 0 1 58 28 98
2008 Less than 3 years in the federal public service 29 46 10 10 4 1 0 76 14 162
2008 3 to 10 years in the federal public service 21 43 22 8 6 1 0 64 14 308
2008 11 to 20 years in the federal public service 16 42 19 13 10 1 0 58 22 123
2008 More than 20 years in the federal public service 22 31 24 12 11 0 1 53 23 140

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 46 20 6 13 2 8 5 76 18 85
2019 3 to 10 years in the federal public service 46 24 11 6 3 7 3 77 11 192
2019 11 to 20 years in the federal public service 48 25 9 7 5 2 4 78 12 236
2019 More than 20 years in the federal public service 57 22 12 1 1 0 6 84 3 73
2017 Less than 3 years in the federal public service 40 24 7 8 4 12 5 78 14 75
2017 3 to 10 years in the federal public service 43 22 12 8 5 6 4 73 15 209
2017 11 to 20 years in the federal public service 40 31 8 6 7 3 4 77 14 184
2017 More than 20 years in the federal public service 39 20 10 3 10 9 8 71 17 60
2014 Less than 3 years in the federal public service 41 17 17 6 2 9 8 70 9 51
2014 3 to 10 years in the federal public service 35 27 10 9 3 9 7 73 14 257
2014 11 to 20 years in the federal public service 36 24 15 7 7 5 5 66 16 178
2014 More than 20 years in the federal public service 27 22 18 14 8 5 5 56 24 94
2011 Less than 3 years in the federal public service 33 23 16 11 6 6 5 63 19 79
2011 3 to 10 years in the federal public service 27 24 15 12 9 8 5 59 24 262
2011 11 to 20 years in the federal public service 24 31 13 17 7 3 5 60 26 149
2011 More than 20 years in the federal public service 37 25 11 12 7 2 6 67 21 98

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Less than 3 years in the federal public service 33 33 34 85
2019 3 to 10 years in the federal public service 38 28 34 193
2019 11 to 20 years in the federal public service 31 31 38 234
2019 More than 20 years in the federal public service 35 46 19 72
2018 Less than 3 years in the federal public service 28 39 33 80
2018 3 to 10 years in the federal public service 34 28 38 157
2018 11 to 20 years in the federal public service 28 34 38 172
2018 More than 20 years in the federal public service 36 34 30 68
2017 Less than 3 years in the federal public service 26 39 35 75
2017 3 to 10 years in the federal public service 33 32 36 210
2017 11 to 20 years in the federal public service 32 35 34 184
2017 More than 20 years in the federal public service 33 34 33 60
2014 Less than 3 years in the federal public service 27 44 29 51
2014 3 to 10 years in the federal public service 40 32 29 257
2014 11 to 20 years in the federal public service 37 34 29 178
2014 More than 20 years in the federal public service 26 39 35 93
2011 Less than 3 years in the federal public service 39 28 33 79
2011 3 to 10 years in the federal public service 42 30 28 262
2011 11 to 20 years in the federal public service 29 32 39 149
2011 More than 20 years in the federal public service 37 35 28 98

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Less than 3 years in the federal public service 0 53 26 14 4 4 27
2019 3 to 10 years in the federal public service 0 37 49 8 0 5 74
2019 11 to 20 years in the federal public service 4 30 50 8 0 8 74
2019 More than 20 years in the federal public service 47 8 36 0 4 4 24
2018 Less than 3 years in the federal public service 0 37 23 19 17 5 22
2018 3 to 10 years in the federal public service 0 46 39 6 4 6 54
2018 11 to 20 years in the federal public service 2 34 49 11 0 4 47
2018 More than 20 years in the federal public service 52 9 12 0 20 8 25
2017 Less than 3 years in the federal public service 0 33 34 12 11 10 20
2017 3 to 10 years in the federal public service 2 33 51 10 0 4 68
2017 11 to 20 years in the federal public service 6 31 59 2 0 2 57
2017 More than 20 years in the federal public service 68 17 15 0 0 0 19
2014 Less than 3 years in the federal public service 0 44 22 34 9999 0 14
2014 3 to 10 years in the federal public service 1 32 50 13 9999 4 102
2014 11 to 20 years in the federal public service 4 32 55 5 9999 5 65
2014 More than 20 years in the federal public service 50 16 25 4 9999 4 24
2011 Less than 3 years in the federal public service 0 36 28 33 9999 3 31
2011 3 to 10 years in the federal public service 3 34 43 11 9999 10 111
2011 11 to 20 years in the federal public service 0 21 66 12 9999 0 43
2011 More than 20 years in the federal public service 62 12 23 3 9999 0 35
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 48 33 12 5 2 0 0 81 7 85
2019 3 to 10 years in the federal public service 56 33 7 3 2 0 0 89 4 193
2019 11 to 20 years in the federal public service 55 33 10 1 1 0 0 88 2 235
2019 More than 20 years in the federal public service 67 29 1 2 1 0 0 96 3 73
2018 Less than 3 years in the federal public service 48 42 5 3 2 0 0 90 5 80
2018 3 to 10 years in the federal public service 55 37 4 1 3 0 0 92 4 156
2018 11 to 20 years in the federal public service 53 40 3 2 1 1 0 94 3 172
2018 More than 20 years in the federal public service 56 40 4 0 0 0 0 96 0 68
2017 Less than 3 years in the federal public service 51 35 7 6 1 0 0 86 8 74
2017 3 to 10 years in the federal public service 43 43 8 3 3 0 0 86 6 210
2017 11 to 20 years in the federal public service 50 37 7 5 1 0 0 87 6 185
2017 More than 20 years in the federal public service 54 35 5 4 2 0 0 89 6 60
2014 Less than 3 years in the federal public service 46 42 10 0 2 0 0 88 2 51
2014 3 to 10 years in the federal public service 47 37 10 4 1 1 0 85 5 257
2014 11 to 20 years in the federal public service 50 38 7 2 1 0 1 90 4 178
2014 More than 20 years in the federal public service 49 41 7 1 1 0 1 91 2 94
2011 Less than 3 years in the federal public service 37 45 12 5 1 0 0 82 6 79
2011 3 to 10 years in the federal public service 41 39 12 4 2 0 0 81 7 262
2011 11 to 20 years in the federal public service 46 39 7 5 2 0 1 86 7 149
2011 More than 20 years in the federal public service 56 35 7 1 1 0 0 91 2 98
2008 Less than 3 years in the federal public service 44 36 13 4 2 0 0 80 6 162
2008 3 to 10 years in the federal public service 39 41 10 6 5 0 0 80 11 309
2008 11 to 20 years in the federal public service 50 36 7 5 2 1 0 86 7 123
2008 More than 20 years in the federal public service 52 35 8 3 2 0 1 87 5 140

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 36 45 8 6 2 3 0 83 8 85
2019 3 to 10 years in the federal public service 27 53 13 4 1 1 0 82 5 192
2019 11 to 20 years in the federal public service 30 42 20 4 2 1 0 74 6 236
2019 More than 20 years in the federal public service 39 47 14 0 0 0 0 86 0 73
2018 Less than 3 years in the federal public service 37 36 19 6 1 0 0 73 7 81
2018 3 to 10 years in the federal public service 31 44 15 7 2 1 0 75 10 156
2018 11 to 20 years in the federal public service 30 42 14 11 2 1 0 73 13 172
2018 More than 20 years in the federal public service 40 41 9 7 1 1 0 82 9 68
2017 Less than 3 years in the federal public service 38 48 4 8 0 2 0 88 8 75
2017 3 to 10 years in the federal public service 31 44 14 9 1 2 0 76 10 209
2017 11 to 20 years in the federal public service 26 45 17 10 1 1 0 72 11 184
2017 More than 20 years in the federal public service 37 48 9 5 0 2 0 86 5 60
2014 Less than 3 years in the federal public service 45 46 7 2 0 0 0 91 2 51
2014 3 to 10 years in the federal public service 30 43 15 9 2 1 0 74 11 256
2014 11 to 20 years in the federal public service 29 43 16 6 3 4 0 75 9 178
2014 More than 20 years in the federal public service 30 43 15 10 0 2 0 75 10 94
2011 Less than 3 years in the federal public service 28 52 11 5 0 4 0 83 5 79
2011 3 to 10 years in the federal public service 28 43 17 7 2 2 0 73 10 262
2011 11 to 20 years in the federal public service 28 41 16 9 4 2 0 71 13 149
2011 More than 20 years in the federal public service 37 41 15 5 1 1 0 78 6 98

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 2 13 36 30 17 1 1 48 15 85
2019 3 to 10 years in the federal public service 8 22 39 22 7 1 2 30 30 193
2019 11 to 20 years in the federal public service 5 22 44 20 7 0 1 28 27 235
2019 More than 20 years in the federal public service 2 21 49 24 5 0 0 29 22 72
2018 Less than 3 years in the federal public service 7 16 36 30 7 1 3 39 24 81
2018 3 to 10 years in the federal public service 6 22 43 21 7 1 1 28 29 156
2018 11 to 20 years in the federal public service 10 25 45 14 5 0 1 19 35 172
2018 More than 20 years in the federal public service 6 22 43 24 3 0 3 27 28 68
2017 Less than 3 years in the federal public service 2 14 31 35 14 1 3 51 17 74
2017 3 to 10 years in the federal public service 7 25 39 18 9 1 2 27 33 210
2017 11 to 20 years in the federal public service 6 21 49 14 8 0 1 22 28 184
2017 More than 20 years in the federal public service 4 26 43 15 11 0 1 26 31 60
2014 Less than 3 years in the federal public service 0 10 51 20 17 2 0 38 10 51
2014 3 to 10 years in the federal public service 5 19 42 26 8 0 0 34 24 256
2014 11 to 20 years in the federal public service 4 23 45 16 10 1 1 26 28 178
2014 More than 20 years in the federal public service 9 14 56 18 3 0 0 22 23 94
2011 Less than 3 years in the federal public service 9 16 33 26 11 1 2 39 27 78
2011 3 to 10 years in the federal public service 9 19 43 18 8 0 2 27 29 262
2011 11 to 20 years in the federal public service 6 22 46 15 6 2 2 22 29 149
2011 More than 20 years in the federal public service 11 27 32 21 7 0 2 29 39 97
2008 Less than 3 years in the federal public service 9 16 41 22 8 3 2 31 26 161
2008 3 to 10 years in the federal public service 13 26 35 18 5 1 1 24 40 309
2008 11 to 20 years in the federal public service 13 31 40 14 2 0 1 15 44 123
2008 More than 20 years in the federal public service 15 31 39 11 1 0 2 13 47 140

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 0 9 21 23 42 5 1 69 9 85
2019 3 to 10 years in the federal public service 2 5 23 40 29 0 2 70 6 192
2019 11 to 20 years in the federal public service 2 6 25 40 22 2 3 66 8 234
2019 More than 20 years in the federal public service 0 4 21 36 39 0 0 75 4 72
2018 Less than 3 years in the federal public service 2 7 17 36 31 4 3 71 11 81
2018 3 to 10 years in the federal public service 4 14 22 39 18 3 1 59 19 155
2018 11 to 20 years in the federal public service 5 10 20 43 23 0 0 66 15 172
2018 More than 20 years in the federal public service 1 6 34 36 19 0 4 57 7 67
2017 Less than 3 years in the federal public service 1 8 8 32 46 2 2 82 10 75
2017 3 to 10 years in the federal public service 5 13 22 33 23 1 3 58 18 208
2017 11 to 20 years in the federal public service 5 8 21 38 27 0 2 66 13 183
2017 More than 20 years in the federal public service 2 7 37 31 20 0 3 53 9 60
2014 Less than 3 years in the federal public service 2 11 12 41 25 4 4 72 14 51
2014 3 to 10 years in the federal public service 2 11 22 38 24 1 2 64 13 254
2014 11 to 20 years in the federal public service 2 10 20 45 17 3 3 66 13 178
2014 More than 20 years in the federal public service 1 13 28 41 18 0 0 59 14 94
2011 Less than 3 years in the federal public service 3 4 10 45 34 2 2 83 7 79
2011 3 to 10 years in the federal public service 4 5 20 41 23 3 5 69 10 262
2011 11 to 20 years in the federal public service 2 7 20 47 18 1 4 68 10 149
2011 More than 20 years in the federal public service 5 14 12 39 25 0 5 67 20 97
2008 Less than 3 years in the federal public service 7 15 24 29 18 4 5 51 23 161
2008 3 to 10 years in the federal public service 11 18 24 27 16 4 1 45 30 308
2008 11 to 20 years in the federal public service 8 14 26 32 14 0 6 49 23 123
2008 More than 20 years in the federal public service 10 25 29 19 10 2 4 31 38 138

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 7 9 39 20 19 5 1 42 17 85
2019 3 to 10 years in the federal public service 5 14 40 25 13 1 2 40 20 193
2019 11 to 20 years in the federal public service 6 12 34 35 11 0 2 47 19 235
2019 More than 20 years in the federal public service 0 21 40 26 11 0 3 37 21 73
2018 Less than 3 years in the federal public service 6 21 30 29 9 2 3 40 28 81
2018 3 to 10 years in the federal public service 5 19 30 29 14 2 1 44 25 156
2018 11 to 20 years in the federal public service 9 13 43 22 10 1 2 33 23 172
2018 More than 20 years in the federal public service 11 16 34 26 11 0 3 38 27 67
2017 Less than 3 years in the federal public service 5 16 37 18 22 1 0 41 21 75
2017 3 to 10 years in the federal public service 8 18 38 20 14 1 2 34 27 207
2017 11 to 20 years in the federal public service 8 14 36 27 13 1 1 40 23 184
2017 More than 20 years in the federal public service 11 21 30 23 12 2 1 36 32 59
2014 Less than 3 years in the federal public service 7 21 29 21 8 10 4 33 33 51
2014 3 to 10 years in the federal public service 11 24 32 24 8 1 1 32 36 256
2014 11 to 20 years in the federal public service 12 22 34 21 7 2 2 29 35 178
2014 More than 20 years in the federal public service 9 24 39 16 9 0 2 26 34 94
2011 Less than 3 years in the federal public service 9 27 33 16 11 0 4 28 38 78
2011 3 to 10 years in the federal public service 15 23 32 17 10 0 3 28 39 262
2011 11 to 20 years in the federal public service 17 14 36 23 6 1 4 30 32 148
2011 More than 20 years in the federal public service 17 18 30 17 11 1 6 31 38 97
2008 Less than 3 years in the federal public service 11 16 36 23 7 4 3 32 29 162
2008 3 to 10 years in the federal public service 20 22 30 18 6 1 1 26 44 307
2008 11 to 20 years in the federal public service 17 24 33 16 7 1 2 23 42 123
2008 More than 20 years in the federal public service 23 24 29 15 6 0 4 22 49 140

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 2 12 28 25 28 3 2 56 15 85
2019 3 to 10 years in the federal public service 4 20 39 27 9 1 1 36 24 192
2019 11 to 20 years in the federal public service 7 20 46 20 7 0 0 27 27 232
2019 More than 20 years in the federal public service 1 24 44 24 7 0 0 30 26 72
2018 Less than 3 years in the federal public service 5 9 34 35 15 0 3 51 14 80
2018 3 to 10 years in the federal public service 5 17 38 31 9 1 0 40 22 156
2018 11 to 20 years in the federal public service 6 23 42 20 7 0 1 28 30 172
2018 More than 20 years in the federal public service 6 16 49 17 8 0 4 25 23 66
2017 Less than 3 years in the federal public service 3 5 22 49 19 1 0 70 8 75
2017 3 to 10 years in the federal public service 9 22 31 25 12 0 1 38 31 208
2017 11 to 20 years in the federal public service 8 19 46 20 7 0 1 27 27 184
2017 More than 20 years in the federal public service 7 18 39 28 7 0 1 36 25 60
2014 Less than 3 years in the federal public service 0 9 29 29 21 10 2 57 11 51
2014 3 to 10 years in the federal public service 5 17 39 25 12 0 1 38 22 257
2014 11 to 20 years in the federal public service 7 25 41 16 8 1 2 25 33 178
2014 More than 20 years in the federal public service 4 26 48 15 6 0 1 21 31 94
2011 Less than 3 years in the federal public service 3 18 27 26 22 1 3 50 21 77
2011 3 to 10 years in the federal public service 7 18 42 22 8 0 2 31 26 261
2011 11 to 20 years in the federal public service 10 24 44 15 3 1 3 19 35 148
2011 More than 20 years in the federal public service 11 27 31 19 8 0 3 28 40 97
2008 Less than 3 years in the federal public service 3 12 32 33 14 3 3 50 16 161
2008 3 to 10 years in the federal public service 7 25 33 24 8 1 2 33 33 308
2008 11 to 20 years in the federal public service 6 33 36 22 1 1 2 23 40 123
2008 More than 20 years in the federal public service 14 23 44 15 4 0 1 18 37 140

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 1 8 12 29 40 7 2 77 10 85
2019 3 to 10 years in the federal public service 5 13 27 33 17 2 3 53 19 193
2019 11 to 20 years in the federal public service 11 15 35 27 10 1 2 38 27 236
2019 More than 20 years in the federal public service 4 18 44 23 8 0 2 32 23 72
2018 Less than 3 years in the federal public service 5 13 14 35 24 4 5 65 20 81
2018 3 to 10 years in the federal public service 10 17 30 29 12 1 1 42 28 156
2018 11 to 20 years in the federal public service 10 23 34 22 10 1 1 33 33 171
2018 More than 20 years in the federal public service 5 24 39 25 3 2 3 29 30 66
2017 Less than 3 years in the federal public service 6 10 16 34 28 4 4 66 17 75
2017 3 to 10 years in the federal public service 9 22 32 22 13 0 2 36 32 207
2017 11 to 20 years in the federal public service 11 22 29 22 12 1 3 36 34 185
2017 More than 20 years in the federal public service 6 26 36 20 10 0 1 31 32 60
2014 Less than 3 years in the federal public service 2 13 13 33 21 10 8 66 18 51
2014 3 to 10 years in the federal public service 6 17 32 28 12 1 4 42 25 256
2014 11 to 20 years in the federal public service 12 22 38 17 10 0 2 27 34 178
2014 More than 20 years in the federal public service 14 24 38 14 9 0 1 23 39 94
2011 Less than 3 years in the federal public service 1 15 30 25 21 4 5 50 18 78
2011 3 to 10 years in the federal public service 10 19 31 24 10 2 4 36 31 261
2011 11 to 20 years in the federal public service 15 18 33 22 5 2 4 29 36 148
2011 More than 20 years in the federal public service 14 27 30 14 12 0 2 27 42 97
2008 Less than 3 years in the federal public service 5 12 20 33 21 5 4 60 19 158
2008 3 to 10 years in the federal public service 12 20 28 21 14 3 3 37 33 309
2008 11 to 20 years in the federal public service 13 22 37 17 7 1 4 25 36 123
2008 More than 20 years in the federal public service 23 25 26 15 6 0 4 22 51 139

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 4 14 21 18 34 6 3 57 19 85
2019 3 to 10 years in the federal public service 6 7 29 32 21 2 2 56 13 192
2019 11 to 20 years in the federal public service 4 10 28 37 15 3 3 56 15 234
2019 More than 20 years in the federal public service 3 13 25 44 14 0 1 58 16 71
2018 Less than 3 years in the federal public service 2 15 25 30 17 6 5 53 20 81
2018 3 to 10 years in the federal public service 7 16 28 32 15 2 1 48 23 155
2018 11 to 20 years in the federal public service 6 13 29 32 16 2 2 49 20 169
2018 More than 20 years in the federal public service 5 22 33 27 11 0 3 39 28 67
2017 Less than 3 years in the federal public service 7 10 15 20 33 11 4 62 20 75
2017 3 to 10 years in the federal public service 7 19 25 29 16 1 3 47 27 207
2017 11 to 20 years in the federal public service 8 14 32 25 17 2 3 44 22 184
2017 More than 20 years in the federal public service 11 17 36 26 9 0 1 36 28 60
2014 Less than 3 years in the federal public service 6 12 15 28 23 12 4 61 21 51
2014 3 to 10 years in the federal public service 3 11 27 35 19 2 3 57 15 256
2014 11 to 20 years in the federal public service 4 10 28 41 15 1 2 57 15 177
2014 More than 20 years in the federal public service 4 13 36 32 12 1 2 45 18 94
2011 Less than 3 years in the federal public service 4 11 26 21 29 5 4 55 17 79
2011 3 to 10 years in the federal public service 6 9 25 33 20 3 4 57 16 261
2011 11 to 20 years in the federal public service 3 12 35 32 13 1 5 48 16 149
2011 More than 20 years in the federal public service 9 19 25 24 19 2 2 45 29 96
2008 Less than 3 years in the federal public service 16 13 27 19 15 6 5 38 32 160
2008 3 to 10 years in the federal public service 14 18 26 26 10 3 4 38 35 308
2008 11 to 20 years in the federal public service 13 21 37 17 9 1 2 27 35 123
2008 More than 20 years in the federal public service 22 26 23 18 5 1 6 24 51 139

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 3 13 30 25 24 4 1 51 17 85
2019 3 to 10 years in the federal public service 4 17 31 32 13 1 2 46 22 193
2019 11 to 20 years in the federal public service 7 11 35 34 10 0 2 46 18 233
2019 More than 20 years in the federal public service 3 15 40 30 11 0 1 42 18 71
2018 Less than 3 years in the federal public service 5 16 40 25 12 0 3 38 21 81
2018 3 to 10 years in the federal public service 5 14 36 28 13 2 1 43 20 156
2018 11 to 20 years in the federal public service 8 13 45 24 7 2 1 32 22 172
2018 More than 20 years in the federal public service 4 18 35 27 12 0 3 40 23 66
2017 Less than 3 years in the federal public service 4 13 22 34 20 0 6 58 18 75
2017 3 to 10 years in the federal public service 7 18 32 29 12 1 2 42 25 209
2017 11 to 20 years in the federal public service 7 14 35 27 13 2 2 42 22 183
2017 More than 20 years in the federal public service 10 20 26 34 3 2 5 39 33 60
2014 Less than 3 years in the federal public service 2 15 29 22 13 12 6 44 21 51
2014 3 to 10 years in the federal public service 7 15 32 29 11 4 3 42 23 254
2014 11 to 20 years in the federal public service 6 20 33 26 9 3 4 37 27 178
2014 More than 20 years in the federal public service 5 22 43 19 7 1 1 27 28 94

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 3 9 17 39 27 3 1 69 13 85
2019 3 to 10 years in the federal public service 6 12 39 30 11 0 2 42 18 193
2019 11 to 20 years in the federal public service 3 19 42 28 8 0 1 36 22 236
2019 More than 20 years in the federal public service 0 14 45 28 11 0 1 40 14 72

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 22 41 13 9 1 12 2 74 11 85
2019 3 to 10 years in the federal public service 19 44 21 11 3 3 0 65 14 192
2019 11 to 20 years in the federal public service 18 42 22 10 4 4 1 63 14 233
2019 More than 20 years in the federal public service 26 49 14 6 1 4 0 78 7 72

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 55 23 11 8 2 0 0 79 11 85
2019 3 to 10 years in the federal public service 58 32 5 4 1 1 0 90 5 192
2019 11 to 20 years in the federal public service 58 30 3 6 2 1 0 89 9 235
2019 More than 20 years in the federal public service 73 21 4 1 0 0 0 94 1 73
2018 Less than 3 years in the federal public service 58 24 11 2 4 1 0 83 6 81
2018 3 to 10 years in the federal public service 52 31 6 6 4 1 0 84 10 156
2018 11 to 20 years in the federal public service 50 23 10 11 5 0 0 74 16 170
2018 More than 20 years in the federal public service 57 30 4 5 4 0 0 87 9 67
2017 Less than 3 years in the federal public service 55 21 11 9 2 1 0 78 11 75
2017 3 to 10 years in the federal public service 52 30 8 7 4 0 0 82 10 210
2017 11 to 20 years in the federal public service 48 33 7 7 4 1 0 82 11 185
2017 More than 20 years in the federal public service 55 23 10 7 6 0 0 77 12 60
2014 Less than 3 years in the federal public service 41 43 10 4 2 0 0 85 6 51
2014 3 to 10 years in the federal public service 51 32 6 7 4 0 0 83 12 257
2014 11 to 20 years in the federal public service 49 28 9 10 3 1 0 78 13 178
2014 More than 20 years in the federal public service 60 24 6 6 3 0 0 84 10 94

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 68 15 10 7 0 0 0 83 7 85
2019 3 to 10 years in the federal public service 71 22 4 2 0 0 0 94 2 193
2019 11 to 20 years in the federal public service 68 24 4 4 1 0 0 92 5 234
2019 More than 20 years in the federal public service 78 17 4 1 0 0 0 94 1 73
2018 Less than 3 years in the federal public service 68 21 8 1 3 0 0 89 4 81
2018 3 to 10 years in the federal public service 65 26 4 3 1 1 0 92 5 156
2018 11 to 20 years in the federal public service 64 26 3 4 4 0 0 89 7 170
2018 More than 20 years in the federal public service 67 27 3 3 0 0 0 94 3 66
2017 Less than 3 years in the federal public service 77 17 3 2 0 0 0 94 2 75
2017 3 to 10 years in the federal public service 57 30 3 8 2 0 0 87 10 210
2017 11 to 20 years in the federal public service 64 29 1 3 3 0 0 93 7 185
2017 More than 20 years in the federal public service 53 34 7 3 4 0 0 86 7 60
2014 Less than 3 years in the federal public service 77 21 2 0 0 0 0 98 0 51
2014 3 to 10 years in the federal public service 61 32 4 2 0 0 0 93 2 256
2014 11 to 20 years in the federal public service 64 25 5 5 1 0 0 90 5 178
2014 More than 20 years in the federal public service 65 30 4 1 0 0 0 95 1 94

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 52 33 7 5 0 3 0 88 5 85
2019 3 to 10 years in the federal public service 56 34 7 3 1 0 0 90 3 193
2019 11 to 20 years in the federal public service 58 30 6 3 1 1 0 89 5 235
2019 More than 20 years in the federal public service 67 27 3 3 0 0 0 94 3 73
2018 Less than 3 years in the federal public service 58 27 10 4 1 0 0 85 5 81
2018 3 to 10 years in the federal public service 54 32 6 4 2 1 1 87 6 156
2018 11 to 20 years in the federal public service 47 38 9 3 2 0 1 86 5 171
2018 More than 20 years in the federal public service 63 25 7 3 2 0 0 88 5 67

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 44 38 9 5 1 1 1 84 6 85
2019 3 to 10 years in the federal public service 30 40 18 9 2 1 0 71 11 192
2019 11 to 20 years in the federal public service 31 45 8 10 4 2 0 77 14 234
2019 More than 20 years in the federal public service 33 55 12 0 0 0 0 88 0 72
2018 Less than 3 years in the federal public service 49 34 10 4 2 0 0 84 6 81
2018 3 to 10 years in the federal public service 33 42 11 8 1 4 0 79 9 157
2018 11 to 20 years in the federal public service 39 36 12 8 3 2 0 77 11 170
2018 More than 20 years in the federal public service 41 45 8 3 2 2 0 88 5 66
2017 Less than 3 years in the federal public service 49 41 2 7 0 0 0 90 7 75
2017 3 to 10 years in the federal public service 35 43 9 8 3 2 0 80 11 209
2017 11 to 20 years in the federal public service 28 44 14 8 4 3 0 74 12 185
2017 More than 20 years in the federal public service 42 38 14 2 2 2 0 82 4 59
2014 Less than 3 years in the federal public service 47 44 6 2 0 2 0 92 2 51
2014 3 to 10 years in the federal public service 42 36 11 7 3 2 0 79 10 257
2014 11 to 20 years in the federal public service 37 35 15 7 2 4 0 76 9 178
2014 More than 20 years in the federal public service 46 31 12 5 1 5 0 81 7 94
2011 Less than 3 years in the federal public service 39 38 8 9 2 3 0 80 12 79
2011 3 to 10 years in the federal public service 31 39 15 7 4 3 0 73 12 262
2011 11 to 20 years in the federal public service 28 39 14 13 5 1 0 67 19 149
2011 More than 20 years in the federal public service 39 38 11 6 4 1 0 79 11 98

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 35 36 12 7 3 6 1 76 11 85
2019 3 to 10 years in the federal public service 32 43 15 6 1 3 0 77 7 192
2019 11 to 20 years in the federal public service 34 41 11 7 3 5 0 79 10 236
2019 More than 20 years in the federal public service 47 40 8 0 0 4 0 91 0 73
2018 Less than 3 years in the federal public service 41 30 16 5 4 4 0 74 9 81
2018 3 to 10 years in the federal public service 31 44 14 3 2 6 0 80 5 157
2018 11 to 20 years in the federal public service 39 38 12 4 4 3 1 80 8 172
2018 More than 20 years in the federal public service 43 42 8 5 0 1 1 87 5 67
2017 Less than 3 years in the federal public service 50 33 6 2 1 6 1 90 4 75
2017 3 to 10 years in the federal public service 38 35 13 6 3 3 0 76 10 208
2017 11 to 20 years in the federal public service 31 40 16 5 3 4 0 74 8 183
2017 More than 20 years in the federal public service 43 38 10 4 2 2 2 83 6 59
2014 Less than 3 years in the federal public service 58 29 4 6 0 4 0 90 6 51
2014 3 to 10 years in the federal public service 42 29 13 5 1 10 0 78 7 257
2014 11 to 20 years in the federal public service 38 36 10 6 2 7 0 81 8 178
2014 More than 20 years in the federal public service 43 32 14 1 3 8 0 81 5 94

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 75 21 2 0 0 0 1 98 0 85
2019 3 to 10 years in the federal public service 59 33 6 2 1 0 0 92 2 192
2019 11 to 20 years in the federal public service 57 32 5 5 2 0 0 89 7 233
2019 More than 20 years in the federal public service 64 30 6 0 0 0 0 94 0 73
2018 Less than 3 years in the federal public service 75 18 5 0 2 0 0 92 2 80
2018 3 to 10 years in the federal public service 57 35 3 4 0 1 0 92 5 154
2018 11 to 20 years in the federal public service 54 33 7 4 2 0 0 87 6 171
2018 More than 20 years in the federal public service 61 29 8 0 2 0 0 91 2 67
2017 Less than 3 years in the federal public service 76 22 2 0 0 0 0 98 0 75
2017 3 to 10 years in the federal public service 56 32 7 4 1 0 0 88 5 208
2017 11 to 20 years in the federal public service 46 43 5 5 2 0 0 88 6 185
2017 More than 20 years in the federal public service 55 32 7 4 2 0 0 87 6 59
2014 Less than 3 years in the federal public service 68 32 0 0 0 0 0 100 0 51
2014 3 to 10 years in the federal public service 56 32 7 4 1 0 0 89 5 257
2014 11 to 20 years in the federal public service 51 35 9 3 1 1 0 87 4 178
2014 More than 20 years in the federal public service 57 31 11 1 1 0 0 87 2 94
2011 Less than 3 years in the federal public service 58 30 9 2 0 0 0 89 2 79
2011 3 to 10 years in the federal public service 48 38 10 2 2 0 0 86 4 262
2011 11 to 20 years in the federal public service 46 34 11 5 3 1 1 81 8 148
2011 More than 20 years in the federal public service 47 39 7 5 2 0 0 86 7 98
2008 Less than 3 years in the federal public service 61 25 9 3 2 1 0 86 4 162
2008 3 to 10 years in the federal public service 36 39 14 6 4 0 0 75 10 309
2008 11 to 20 years in the federal public service 38 35 14 8 6 0 0 72 14 123
2008 More than 20 years in the federal public service 31 43 15 7 4 1 0 74 12 140

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 38 20 8 8 4 12 10 74 16 85
2019 3 to 10 years in the federal public service 45 27 8 4 1 7 9 85 6 193
2019 11 to 20 years in the federal public service 40 31 9 3 3 5 7 82 8 234
2019 More than 20 years in the federal public service 57 24 8 4 0 1 5 87 5 72
2018 Less than 3 years in the federal public service 26 33 19 4 5 11 2 68 10 81
2018 3 to 10 years in the federal public service 29 23 13 10 5 12 9 66 19 156
2018 11 to 20 years in the federal public service 31 30 10 14 3 7 5 69 20 169
2018 More than 20 years in the federal public service 30 40 10 5 3 6 6 80 9 67
2017 Less than 3 years in the federal public service 40 23 11 2 3 14 7 80 6 75
2017 3 to 10 years in the federal public service 34 28 13 10 4 5 6 70 16 210
2017 11 to 20 years in the federal public service 29 33 13 8 4 4 9 72 14 185
2017 More than 20 years in the federal public service 33 35 8 10 4 5 5 76 15 60
2014 Less than 3 years in the federal public service 33 21 13 4 2 15 12 74 8 51
2014 3 to 10 years in the federal public service 39 26 12 5 2 6 9 77 8 257
2014 11 to 20 years in the federal public service 34 31 12 6 4 5 8 75 11 178
2014 More than 20 years in the federal public service 35 35 12 10 2 2 4 75 13 94

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 34 31 14 7 2 8 3 74 11 84
2019 3 to 10 years in the federal public service 36 45 8 5 2 2 1 84 8 192
2019 11 to 20 years in the federal public service 46 35 11 4 1 2 1 83 5 234
2019 More than 20 years in the federal public service 47 36 5 7 0 6 0 87 7 73
2018 Less than 3 years in the federal public service 41 33 11 6 4 5 0 78 10 80
2018 3 to 10 years in the federal public service 42 40 7 7 3 1 0 83 10 157
2018 11 to 20 years in the federal public service 45 34 7 7 2 3 2 84 9 171
2018 More than 20 years in the federal public service 55 35 6 2 1 0 0 90 4 68
2017 Less than 3 years in the federal public service 39 39 5 13 2 1 0 79 16 75
2017 3 to 10 years in the federal public service 45 39 8 3 2 1 0 86 5 209
2017 11 to 20 years in the federal public service 50 29 12 5 3 1 0 80 8 183
2017 More than 20 years in the federal public service 48 35 7 2 7 2 0 85 9 60
2014 Less than 3 years in the federal public service 46 29 7 6 0 10 2 85 6 51
2014 3 to 10 years in the federal public service 48 31 8 6 2 3 1 82 9 257
2014 11 to 20 years in the federal public service 50 34 4 5 3 2 1 87 9 178
2014 More than 20 years in the federal public service 49 34 8 7 0 1 0 84 7 94
2011 Less than 3 years in the federal public service 43 31 14 9 0 1 3 77 9 79
2011 3 to 10 years in the federal public service 40 38 11 4 2 4 1 82 7 262
2011 11 to 20 years in the federal public service 46 29 10 6 3 5 0 79 10 149
2011 More than 20 years in the federal public service 46 32 9 6 3 4 0 81 10 98
2008 Less than 3 years in the federal public service 31 34 11 9 6 5 4 72 16 162
2008 3 to 10 years in the federal public service 28 32 12 12 8 6 2 65 21 308
2008 11 to 20 years in the federal public service 35 34 8 11 5 5 1 74 18 123
2008 More than 20 years in the federal public service 34 42 8 7 7 1 1 77 14 139

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 44 32 18 3 1 1 0 77 5 85
2019 3 to 10 years in the federal public service 42 41 13 2 1 2 0 84 2 193
2019 11 to 20 years in the federal public service 38 40 17 3 1 1 0 79 4 236
2019 More than 20 years in the federal public service 47 41 10 0 0 3 0 90 0 71
2018 Less than 3 years in the federal public service 41 34 19 4 2 0 0 75 6 81
2018 3 to 10 years in the federal public service 37 42 16 3 1 1 0 79 5 156
2018 11 to 20 years in the federal public service 39 38 15 3 3 1 0 79 6 172
2018 More than 20 years in the federal public service 55 36 7 1 1 0 0 90 2 68

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 18 18 19 13 2 27 2 52 22 85
2019 3 to 10 years in the federal public service 16 24 22 11 5 19 3 51 21 193
2019 11 to 20 years in the federal public service 18 22 21 11 9 14 4 49 25 235
2019 More than 20 years in the federal public service 25 20 16 7 4 15 13 62 15 73
2018 Less than 3 years in the federal public service 34 26 11 9 4 15 1 72 15 80
2018 3 to 10 years in the federal public service 16 25 15 14 13 15 2 49 33 156
2018 11 to 20 years in the federal public service 14 24 20 12 13 13 4 46 30 171
2018 More than 20 years in the federal public service 27 21 19 8 6 12 7 60 17 68
2017 Less than 3 years in the federal public service 23 25 3 11 5 32 3 72 23 75
2017 3 to 10 years in the federal public service 21 23 13 15 13 13 2 52 32 209
2017 11 to 20 years in the federal public service 9 17 19 14 20 15 7 34 42 184
2017 More than 20 years in the federal public service 16 19 24 6 10 14 11 47 22 60
2014 Less than 3 years in the federal public service 13 29 7 7 2 39 2 72 16 51
2014 3 to 10 years in the federal public service 18 17 17 14 16 16 3 42 37 257
2014 11 to 20 years in the federal public service 11 20 16 13 18 17 6 39 40 178
2014 More than 20 years in the federal public service 18 25 16 15 7 13 6 53 27 94
2011 Less than 3 years in the federal public service 22 14 11 10 10 26 6 53 30 79
2011 3 to 10 years in the federal public service 10 16 18 13 18 20 5 35 41 260
2011 11 to 20 years in the federal public service 10 16 12 20 15 18 9 36 47 149
2011 More than 20 years in the federal public service 16 17 18 14 15 16 4 41 37 98

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 56 36 1 5 2 0 0 92 7 85
2019 3 to 10 years in the federal public service 47 46 2 3 3 0 0 93 6 193
2019 11 to 20 years in the federal public service 43 46 5 5 1 0 0 88 6 236
2019 More than 20 years in the federal public service 55 38 1 4 1 0 0 93 6 73
2017 Less than 3 years in the federal public service 49 45 2 2 1 0 0 94 4 75
2017 3 to 10 years in the federal public service 41 46 4 7 2 0 0 87 9 210
2017 11 to 20 years in the federal public service 35 50 5 6 4 0 0 85 9 185
2017 More than 20 years in the federal public service 51 38 7 3 0 0 0 89 3 60
2014 Less than 3 years in the federal public service 43 54 2 2 0 0 0 96 2 51
2014 3 to 10 years in the federal public service 44 44 6 6 1 0 0 88 6 256
2014 11 to 20 years in the federal public service 39 46 5 8 2 0 0 85 10 178
2014 More than 20 years in the federal public service 42 45 2 11 0 0 0 87 11 94
2011 Less than 3 years in the federal public service 29 42 7 17 5 0 0 71 22 78
2011 3 to 10 years in the federal public service 26 44 5 13 12 0 0 70 25 262
2011 11 to 20 years in the federal public service 36 35 5 17 8 0 0 71 25 149
2011 More than 20 years in the federal public service 38 41 3 12 5 0 0 79 18 98
2008 Less than 3 years in the federal public service 47 43 4 5 1 0 0 90 6 162
2008 3 to 10 years in the federal public service 49 39 3 8 1 0 0 88 9 309
2008 11 to 20 years in the federal public service 52 41 2 4 1 0 0 93 5 122
2008 More than 20 years in the federal public service 52 43 1 4 1 0 0 94 4 139

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 52 32 5 7 5 0 0 84 12 85
2019 3 to 10 years in the federal public service 57 35 4 3 2 0 0 92 4 193
2019 11 to 20 years in the federal public service 58 30 6 6 1 0 0 88 6 235
2019 More than 20 years in the federal public service 59 33 1 4 3 0 0 92 7 73
2017 Less than 3 years in the federal public service 59 34 0 5 1 0 0 94 6 75
2017 3 to 10 years in the federal public service 44 37 6 10 2 0 0 82 12 210
2017 11 to 20 years in the federal public service 48 39 6 5 2 0 0 87 6 185
2017 More than 20 years in the federal public service 48 38 3 11 0 0 0 86 11 60
2014 Less than 3 years in the federal public service 46 43 2 7 2 0 0 89 9 51
2014 3 to 10 years in the federal public service 41 36 10 10 4 0 0 76 14 256
2014 11 to 20 years in the federal public service 40 32 8 14 6 0 0 72 20 177
2014 More than 20 years in the federal public service 47 33 10 5 4 0 0 80 9 94
2011 Less than 3 years in the federal public service 56 29 6 9 0 0 0 85 9 79
2011 3 to 10 years in the federal public service 37 40 11 9 3 0 0 77 12 262
2011 11 to 20 years in the federal public service 47 36 6 6 4 1 0 84 10 149
2011 More than 20 years in the federal public service 43 36 8 9 4 0 0 79 13 98

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 60 25 5 8 2 0 0 85 11 85
2019 3 to 10 years in the federal public service 55 34 6 2 2 1 0 90 4 191
2019 11 to 20 years in the federal public service 57 33 7 2 2 0 0 90 3 233
2019 More than 20 years in the federal public service 67 28 4 0 1 0 0 95 1 73
2017 Less than 3 years in the federal public service 59 31 6 3 0 1 0 91 3 75
2017 3 to 10 years in the federal public service 55 32 5 6 1 0 0 88 7 208
2017 11 to 20 years in the federal public service 55 32 8 3 2 0 0 87 6 183
2017 More than 20 years in the federal public service 61 30 3 3 2 0 0 91 6 60
2014 Less than 3 years in the federal public service 50 39 9 2 0 0 0 89 2 51
2014 3 to 10 years in the federal public service 56 26 11 6 1 0 0 82 8 257
2014 11 to 20 years in the federal public service 49 35 11 2 2 1 0 85 4 178
2014 More than 20 years in the federal public service 53 36 7 3 0 0 0 89 3 94

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 58 18 2 11 9 0 2 77 20 85
2019 3 to 10 years in the federal public service 70 17 7 4 3 0 0 86 7 193
2019 11 to 20 years in the federal public service 60 20 6 8 5 0 0 81 13 234
2019 More than 20 years in the federal public service 69 22 3 1 4 0 1 92 5 73
2017 Less than 3 years in the federal public service 76 14 1 5 2 0 1 92 8 75
2017 3 to 10 years in the federal public service 67 20 6 6 2 0 0 86 8 210
2017 11 to 20 years in the federal public service 56 18 5 14 6 1 1 75 20 185
2017 More than 20 years in the federal public service 59 24 5 7 5 0 0 83 12 60
2014 Less than 3 years in the federal public service 68 14 6 6 6 0 0 82 11 51
2014 3 to 10 years in the federal public service 59 21 6 10 3 0 1 80 14 256
2014 11 to 20 years in the federal public service 55 16 6 10 12 0 1 71 23 177
2014 More than 20 years in the federal public service 59 23 5 8 4 0 0 82 12 94
2011 Less than 3 years in the federal public service 61 19 6 10 4 0 0 79 14 78
2011 3 to 10 years in the federal public service 62 15 7 12 3 0 0 78 15 262
2011 11 to 20 years in the federal public service 59 17 7 7 10 0 0 76 17 149
2011 More than 20 years in the federal public service 69 19 5 6 1 0 0 88 7 98
2008 Less than 3 years in the federal public service 65 17 8 6 4 0 0 82 10 162
2008 3 to 10 years in the federal public service 56 20 4 10 9 0 0 76 20 309
2008 11 to 20 years in the federal public service 51 21 8 15 6 0 0 71 21 122
2008 More than 20 years in the federal public service 61 25 4 7 3 0 0 86 10 140

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 61 18 3 11 5 1 2 81 16 85
2019 3 to 10 years in the federal public service 70 20 4 3 1 0 2 92 4 192
2019 11 to 20 years in the federal public service 63 20 8 8 1 0 0 84 8 235
2019 More than 20 years in the federal public service 71 18 5 3 1 0 1 90 4 71
2017 Less than 3 years in the federal public service 70 18 1 6 1 4 0 91 8 75
2017 3 to 10 years in the federal public service 71 21 4 4 0 0 0 92 4 209
2017 11 to 20 years in the federal public service 59 25 5 7 3 1 1 85 11 185
2017 More than 20 years in the federal public service 61 20 10 5 0 0 3 84 5 60
2014 Less than 3 years in the federal public service 72 13 4 7 4 0 0 85 11 51
2014 3 to 10 years in the federal public service 68 20 5 4 1 0 0 89 6 257
2014 11 to 20 years in the federal public service 60 21 5 8 5 0 2 82 13 178
2014 More than 20 years in the federal public service 65 24 4 5 0 1 1 90 5 94
2011 Less than 3 years in the federal public service 64 20 5 5 4 0 1 86 9 79
2011 3 to 10 years in the federal public service 65 17 7 8 2 0 1 83 10 262
2011 11 to 20 years in the federal public service 57 26 3 9 4 0 1 83 14 149
2011 More than 20 years in the federal public service 75 15 3 4 3 0 0 90 7 98
2008 Less than 3 years in the federal public service 60 23 6 5 2 0 4 87 7 162
2008 3 to 10 years in the federal public service 63 20 5 7 3 0 2 85 11 309
2008 11 to 20 years in the federal public service 56 29 2 11 3 0 0 84 14 123
2008 More than 20 years in the federal public service 61 26 4 4 2 1 1 90 6 138

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 80 9 6 3 0 0 2 91 4 85
2019 3 to 10 years in the federal public service 83 11 3 1 1 1 1 96 1 190
2019 11 to 20 years in the federal public service 79 13 5 2 1 0 0 92 3 234
2019 More than 20 years in the federal public service 82 10 3 1 1 1 1 94 3 71
2017 Less than 3 years in the federal public service 85 6 0 5 1 1 1 93 7 75
2017 3 to 10 years in the federal public service 83 12 2 1 1 0 0 96 2 210
2017 11 to 20 years in the federal public service 75 17 4 2 1 0 1 92 3 185
2017 More than 20 years in the federal public service 81 8 3 3 2 2 0 91 6 60
2014 Less than 3 years in the federal public service 80 10 2 6 2 0 0 90 8 51
2014 3 to 10 years in the federal public service 78 14 4 2 0 1 1 93 2 257
2014 11 to 20 years in the federal public service 72 14 4 6 5 0 0 85 11 178
2014 More than 20 years in the federal public service 80 15 3 0 1 0 1 96 1 94
2011 Less than 3 years in the federal public service 79 16 1 3 1 0 0 95 4 79
2011 3 to 10 years in the federal public service 78 11 4 3 3 0 1 90 6 262
2011 11 to 20 years in the federal public service 71 16 3 4 5 0 1 89 9 149
2011 More than 20 years in the federal public service 82 12 3 2 0 0 1 95 2 98
2008 Less than 3 years in the federal public service 80 11 4 2 2 0 1 92 4 162
2008 3 to 10 years in the federal public service 77 13 4 4 3 0 0 89 7 307
2008 11 to 20 years in the federal public service 77 11 2 6 3 0 0 88 9 123
2008 More than 20 years in the federal public service 75 12 5 2 4 0 1 88 7 139

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 36 24 20 7 8 5 0 63 16 84
2019 3 to 10 years in the federal public service 26 31 26 8 3 6 0 60 11 192
2019 11 to 20 years in the federal public service 32 26 19 14 3 5 0 61 19 236
2019 More than 20 years in the federal public service 43 33 20 1 0 3 0 78 1 73

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 20 42 12 20 2 3 1 64 23 85
2019 3 to 10 years in the federal public service 23 55 11 5 4 1 2 80 9 193
2019 11 to 20 years in the federal public service 32 43 9 6 1 0 9 82 8 231
2019 More than 20 years in the federal public service 31 46 4 3 0 0 17 92 3 73

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 54 19 6 2 1 16 1 89 4 84
2019 3 to 10 years in the federal public service 53 25 10 1 1 8 2 87 2 193
2019 11 to 20 years in the federal public service 52 26 8 1 0 3 8 89 2 233
2019 More than 20 years in the federal public service 52 24 4 1 0 0 18 93 2 73

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in the federal public service 4 96 193
2019 11 to 20 years in the federal public service 7 93 234
2018 Less than 3 years in the federal public service 6 94 81
2018 3 to 10 years in the federal public service 5 95 157
2018 11 to 20 years in the federal public service 10 90 172
2018 More than 20 years in the federal public service 7 93 68

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 37 63 16
2018 11 to 20 years in the federal public service 34 66 18

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 68 32 16

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 0 100 16
2018 11 to 20 years in the federal public service 0 100 18

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 32 68 16

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 0 100 16
2018 11 to 20 years in the federal public service 0 100 18

Question 59g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 11 to 20 years in the federal public service 0 100 18

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 62 38 16
2018 11 to 20 years in the federal public service 63 37 18

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 37 63 16
2018 11 to 20 years in the federal public service 57 43 18

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 68 32 16
2018 11 to 20 years in the federal public service 66 34 18

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 63 37 16
2018 11 to 20 years in the federal public service 62 38 18

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 31 69 16

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 56 44 16
2018 11 to 20 years in the federal public service 52 48 18

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 11 to 20 years in the federal public service 28 72 18

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 0 100 16
2018 11 to 20 years in the federal public service 0 100 18

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 0 100 16

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 50 50 16
2018 11 to 20 years in the federal public service 32 68 18

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 11 to 20 years in the federal public service 28 72 18

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 0 100 16

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 50 50 16
2018 11 to 20 years in the federal public service 27 73 18

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 0 100 16

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 0 100 16

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 50 50 16
2018 11 to 20 years in the federal public service 34 66 18

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 11 to 20 years in the federal public service 0 100 17

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 11 to 20 years in the federal public service 0 100 17

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 0 100 16
2018 11 to 20 years in the federal public service 0 100 17

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 37 63 16
2018 11 to 20 years in the federal public service 43 57 17

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 63 37 16
2018 11 to 20 years in the federal public service 65 35 17

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 11 to 20 years in the federal public service 0 100 17

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 56 44 16
2018 11 to 20 years in the federal public service 54 46 17

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 0 100 16

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in the federal public service 9 91 193
2019 11 to 20 years in the federal public service 10 90 236

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 17 6 11 2 1 39 24 61 10 85
2019 3 to 10 years in the federal public service 15 11 15 3 1 48 7 57 9 192
2019 11 to 20 years in the federal public service 17 11 13 5 3 37 15 57 16 236
2019 More than 20 years in the federal public service 24 16 9 2 0 34 15 78 3 73
2018 Less than 3 years in the federal public service 21 6 9 5 4 42 14 61 20 81
2018 3 to 10 years in the federal public service 15 9 18 4 4 45 6 48 16 155
2018 11 to 20 years in the federal public service 14 16 10 2 8 40 9 60 19 173
2018 More than 20 years in the federal public service 20 25 15 0 2 28 11 74 2 66
2017 Less than 3 years in the federal public service 18 15 9 3 1 47 8 72 8 75
2017 3 to 10 years in the federal public service 16 18 15 3 4 33 11 60 12 210
2017 11 to 20 years in the federal public service 9 15 16 8 7 34 10 45 26 185
2017 More than 20 years in the federal public service 18 18 18 5 4 30 7 57 14 60
2014 Less than 3 years in the federal public service 16 6 6 0 0 63 10 80 0 51
2014 3 to 10 years in the federal public service 14 11 15 3 3 44 10 54 14 257
2014 11 to 20 years in the federal public service 16 9 17 5 2 39 11 50 16 178
2014 More than 20 years in the federal public service 24 18 17 6 2 25 8 62 13 94

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 36 26 12 0 1 21 4 83 2 85
2019 3 to 10 years in the federal public service 29 30 17 2 1 20 2 76 3 193
2019 11 to 20 years in the federal public service 31 31 17 4 2 14 2 73 7 236
2019 More than 20 years in the federal public service 47 27 17 1 0 8 0 80 1 73
2018 Less than 3 years in the federal public service 34 22 15 5 2 22 0 71 10 81
2018 3 to 10 years in the federal public service 29 33 16 5 3 14 0 72 10 155
2018 11 to 20 years in the federal public service 30 32 18 4 5 12 1 71 9 172
2018 More than 20 years in the federal public service 39 37 18 0 2 5 0 79 2 66
2017 Less than 3 years in the federal public service 33 26 9 0 0 28 4 88 0 75
2017 3 to 10 years in the federal public service 32 30 13 5 3 15 1 74 10 210
2017 11 to 20 years in the federal public service 20 38 18 7 4 10 3 66 14 185
2017 More than 20 years in the federal public service 29 38 12 2 0 15 4 82 3 59
2014 Less than 3 years in the federal public service 35 28 8 2 0 25 2 87 3 51
2014 3 to 10 years in the federal public service 25 30 16 4 3 20 2 70 9 257
2014 11 to 20 years in the federal public service 31 26 23 6 1 12 1 66 8 178
2014 More than 20 years in the federal public service 38 23 19 5 1 12 1 71 7 94
2011 Less than 3 years in the federal public service 31 35 8 2 3 19 3 84 6 79
2011 3 to 10 years in the federal public service 22 36 17 4 3 18 0 72 8 262
2011 11 to 20 years in the federal public service 33 31 20 1 1 13 1 74 3 149
2011 More than 20 years in the federal public service 40 34 13 1 3 9 0 82 4 97

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in the federal public service 5 95 193
2019 11 to 20 years in the federal public service 7 93 235
2018 3 to 10 years in the federal public service 4 96 155
2018 11 to 20 years in the federal public service 5 95 171

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 70 30 17

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 0 100 17

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 41 59 17

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 35 65 17

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 0 100 17

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 30 70 17

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 0 100 17

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 0 100 17

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 0 100 17

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 30 70 17

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 0 100 17

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 0 100 17

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 0 100 17

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 59 41 17

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 0 100 17

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 0 100 17

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 0 100 17

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 0 100 17

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 41 59 17

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 0 100 17

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in the federal public service 6 94 84
2019 3 to 10 years in the federal public service 4 96 193
2019 11 to 20 years in the federal public service 7 93 234
2019 More than 20 years in the federal public service 0 100 73

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 19 7 10 1 1 39 22 69 6 84
2019 3 to 10 years in the federal public service 16 12 11 3 2 49 7 64 11 192
2019 11 to 20 years in the federal public service 16 9 18 3 2 40 12 52 11 236
2019 More than 20 years in the federal public service 28 12 10 0 0 34 17 81 0 73
2018 Less than 3 years in the federal public service 20 7 14 3 1 40 15 61 8 80
2018 3 to 10 years in the federal public service 14 14 19 3 1 45 4 55 8 157
2018 11 to 20 years in the federal public service 16 17 11 1 4 42 8 67 10 173
2018 More than 20 years in the federal public service 24 20 20 0 1 26 9 67 2 67
2017 Less than 3 years in the federal public service 12 17 13 3 0 46 9 65 6 75
2017 3 to 10 years in the federal public service 17 13 16 2 1 42 9 62 7 210
2017 11 to 20 years in the federal public service 9 15 15 3 2 44 11 54 12 185
2017 More than 20 years in the federal public service 15 17 14 2 2 38 12 64 8 58
2014 Less than 3 years in the federal public service 16 11 7 0 0 54 11 79 0 51
2014 3 to 10 years in the federal public service 14 9 16 1 2 49 8 55 8 257
2014 11 to 20 years in the federal public service 15 9 16 3 2 47 7 53 11 178
2014 More than 20 years in the federal public service 16 12 17 4 0 41 10 57 9 94

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 38 21 11 3 0 24 3 81 5 84
2019 3 to 10 years in the federal public service 32 30 15 2 2 18 2 77 4 192
2019 11 to 20 years in the federal public service 31 28 20 2 2 14 3 71 5 236
2019 More than 20 years in the federal public service 48 26 11 1 0 14 0 86 2 73
2018 Less than 3 years in the federal public service 37 27 13 3 1 20 0 79 5 80
2018 3 to 10 years in the federal public service 29 32 16 3 2 19 0 75 6 156
2018 11 to 20 years in the federal public service 30 33 17 1 4 14 2 74 6 173
2018 More than 20 years in the federal public service 39 32 18 2 1 8 0 77 3 67
2017 Less than 3 years in the federal public service 29 33 11 1 0 22 2 83 2 75
2017 3 to 10 years in the federal public service 32 27 14 3 1 20 2 76 6 210
2017 11 to 20 years in the federal public service 20 42 11 6 3 15 3 75 11 184
2017 More than 20 years in the federal public service 38 24 14 4 0 17 3 78 5 60
2014 Less than 3 years in the federal public service 38 26 6 0 0 26 4 92 0 51
2014 3 to 10 years in the federal public service 31 23 17 3 2 21 2 71 7 257
2014 11 to 20 years in the federal public service 29 25 21 2 2 22 0 68 5 178
2014 More than 20 years in the federal public service 36 26 21 2 0 12 2 73 3 94
2011 Less than 3 years in the federal public service 42 25 15 0 1 15 1 80 2 79
2011 3 to 10 years in the federal public service 27 33 14 2 1 22 0 78 3 262
2011 11 to 20 years in the federal public service 36 30 13 3 3 15 1 78 7 149
2011 More than 20 years in the federal public service 44 30 8 3 2 12 0 85 6 98

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in the federal public service 10 90 85
2019 3 to 10 years in the federal public service 13 87 193
2019 11 to 20 years in the federal public service 11 89 236
2019 More than 20 years in the federal public service 9 91 73
2017 Less than 3 years in the federal public service 10 90 75
2017 3 to 10 years in the federal public service 11 89 210
2017 11 to 20 years in the federal public service 14 86 184
2014 3 to 10 years in the federal public service 13 87 256
2014 11 to 20 years in the federal public service 9 91 177
2014 More than 20 years in the federal public service 6 94 94

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in the federal public service 96 4 25
2019 11 to 20 years in the federal public service 88 12 25
2017 3 to 10 years in the federal public service 74 26 23
2017 11 to 20 years in the federal public service 92 8 25
2014 3 to 10 years in the federal public service 76 24 33
2014 11 to 20 years in the federal public service 69 31 16

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in the federal public service 63 29 4 4 0 0 0 92 4 24
2019 11 to 20 years in the federal public service 60 32 0 9 0 0 0 91 9 22
2017 3 to 10 years in the federal public service 54 12 11 23 0 0 0 65 23 17
2017 11 to 20 years in the federal public service 69 13 4 9 4 0 0 82 13 23
2014 3 to 10 years in the federal public service 53 35 4 4 4 0 0 88 8 25
2014 11 to 20 years in the federal public service 55 17 9 9 0 9 0 79 10 11
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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 63 24 7 0 1 3 2 91 1 85
2019 3 to 10 years in the federal public service 70 20 7 1 1 1 0 91 2 192
2019 11 to 20 years in the federal public service 66 18 9 4 2 0 0 84 7 236
2019 More than 20 years in the federal public service 74 19 1 1 1 3 0 96 3 73
2018 Less than 3 years in the federal public service 68 18 5 5 4 0 0 86 9 80
2018 3 to 10 years in the federal public service 65 18 12 3 2 1 0 83 5 154
2018 11 to 20 years in the federal public service 57 28 7 3 3 1 1 86 6 170
2018 More than 20 years in the federal public service 64 22 8 3 3 0 0 86 6 67
2017 Less than 3 years in the federal public service 58 23 10 4 2 2 0 83 6 75
2017 3 to 10 years in the federal public service 59 28 6 4 2 1 0 88 6 210
2017 11 to 20 years in the federal public service 60 27 7 3 3 0 1 87 6 184
2017 More than 20 years in the federal public service 53 26 7 3 9 2 0 81 12 60

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 11 to 20 years in the federal public service 19 47 13 9 2 6 3 74 13 95
2019 More than 20 years in the federal public service 27 60 8 3 0 0 3 89 3 37

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 17 42 15 14 3 7 1 65 19 85
2019 3 to 10 years in the federal public service 23 49 17 6 2 3 0 74 8 192
2019 11 to 20 years in the federal public service 30 46 13 7 1 3 0 79 8 233
2019 More than 20 years in the federal public service 41 43 11 1 0 4 0 87 1 73
2018 Less than 3 years in the federal public service 32 42 17 5 2 1 0 76 8 80
2018 3 to 10 years in the federal public service 28 46 14 6 3 3 0 76 9 155
2018 11 to 20 years in the federal public service 27 48 15 4 2 5 0 79 6 172
2018 More than 20 years in the federal public service 42 45 8 3 0 1 2 90 3 67
2017 Less than 3 years in the federal public service 22 48 15 2 2 7 2 78 5 75
2017 3 to 10 years in the federal public service 24 46 17 8 2 2 1 72 11 209
2017 11 to 20 years in the federal public service 24 46 16 9 3 3 0 72 12 185
2017 More than 20 years in the federal public service 40 38 14 2 4 3 0 80 6 60

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 23 45 14 12 1 5 1 72 14 85
2019 3 to 10 years in the federal public service 24 37 22 11 3 3 0 63 14 191
2019 11 to 20 years in the federal public service 29 40 15 11 3 3 0 70 14 235
2019 More than 20 years in the federal public service 42 46 8 3 0 1 0 89 3 73
2018 Less than 3 years in the federal public service 31 43 15 8 2 1 0 75 10 80
2018 3 to 10 years in the federal public service 21 41 18 11 6 3 0 64 18 156
2018 11 to 20 years in the federal public service 25 39 20 10 3 3 0 66 14 172
2018 More than 20 years in the federal public service 29 49 13 4 1 1 2 80 6 68
2017 Less than 3 years in the federal public service 31 48 15 6 0 0 0 79 6 75
2017 3 to 10 years in the federal public service 19 45 15 12 6 2 1 66 19 210
2017 11 to 20 years in the federal public service 20 39 18 11 8 3 0 61 20 185
2017 More than 20 years in the federal public service 28 39 21 10 2 0 0 68 11 60

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 29 45 12 7 6 0 2 75 13 85
2019 3 to 10 years in the federal public service 20 35 20 9 15 0 0 55 25 192
2019 11 to 20 years in the federal public service 30 24 21 11 13 0 1 54 24 236
2019 More than 20 years in the federal public service 34 38 20 5 3 0 0 72 8 73
2018 Less than 3 years in the federal public service 30 30 21 8 8 0 4 62 16 78
2018 3 to 10 years in the federal public service 15 31 24 17 12 0 0 46 29 157
2018 11 to 20 years in the federal public service 26 28 24 13 9 1 0 54 23 172
2018 More than 20 years in the federal public service 29 24 30 6 9 0 2 54 15 68
2017 Less than 3 years in the federal public service 20 29 23 9 18 0 0 49 28 75
2017 3 to 10 years in the federal public service 23 22 24 13 16 1 1 46 29 209
2017 11 to 20 years in the federal public service 34 31 19 7 7 2 1 67 14 185
2017 More than 20 years in the federal public service 35 23 22 12 4 0 4 61 17 60

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 23 34 31 9 1 0 1 58 11 85
2019 3 to 10 years in the federal public service 14 31 32 17 6 0 0 45 23 193
2019 11 to 20 years in the federal public service 11 29 35 19 6 0 0 40 25 235
2019 More than 20 years in the federal public service 13 39 35 11 1 0 1 52 13 73
2018 Less than 3 years in the federal public service 21 22 38 9 8 0 3 44 17 78
2018 3 to 10 years in the federal public service 8 28 36 18 9 0 1 36 27 156
2018 11 to 20 years in the federal public service 7 26 34 22 11 0 0 34 32 173
2018 More than 20 years in the federal public service 11 35 37 11 4 0 2 47 16 68
2017 Less than 3 years in the federal public service 16 35 36 9 4 0 0 51 13 75
2017 3 to 10 years in the federal public service 14 29 29 17 10 0 1 44 27 210
2017 11 to 20 years in the federal public service 5 24 31 25 14 0 2 29 40 185
2017 More than 20 years in the federal public service 15 33 34 11 7 0 0 48 18 59

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 31 28 27 10 2 0 1 60 12 85
2019 3 to 10 years in the federal public service 19 40 22 13 7 0 0 59 20 192
2019 11 to 20 years in the federal public service 15 34 27 16 7 0 0 50 23 234
2019 More than 20 years in the federal public service 16 39 35 7 3 0 0 55 10 72
2018 Less than 3 years in the federal public service 28 32 23 9 5 0 3 62 14 78
2018 3 to 10 years in the federal public service 14 30 37 13 5 1 0 45 18 157
2018 11 to 20 years in the federal public service 10 29 35 17 8 0 1 40 25 171
2018 More than 20 years in the federal public service 13 39 30 13 1 0 3 54 15 65
2017 Less than 3 years in the federal public service 25 49 15 6 3 0 2 76 9 74
2017 3 to 10 years in the federal public service 20 31 26 13 8 0 1 52 21 210
2017 11 to 20 years in the federal public service 9 30 28 19 12 1 2 40 31 182
2017 More than 20 years in the federal public service 17 40 32 5 7 0 0 57 11 60

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 38 32 17 9 4 0 1 70 13 85
2019 3 to 10 years in the federal public service 26 35 21 12 6 1 0 61 17 192
2019 11 to 20 years in the federal public service 20 31 27 12 9 0 0 52 20 235
2019 More than 20 years in the federal public service 19 37 33 7 4 0 0 56 11 73
2018 Less than 3 years in the federal public service 32 29 21 10 4 1 3 64 14 77
2018 3 to 10 years in the federal public service 23 25 26 17 8 1 1 49 25 157
2018 11 to 20 years in the federal public service 16 29 31 14 10 0 1 45 24 172
2018 More than 20 years in the federal public service 16 36 31 13 3 0 2 53 16 66
2017 Less than 3 years in the federal public service 35 29 19 10 4 0 2 67 14 75
2017 3 to 10 years in the federal public service 25 26 23 15 8 0 2 52 24 209
2017 11 to 20 years in the federal public service 14 22 31 21 10 1 1 37 32 185
2017 More than 20 years in the federal public service 20 22 31 21 7 0 0 42 27 60

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 40 34 16 7 1 1 1 75 8 85
2019 3 to 10 years in the federal public service 29 40 15 9 5 0 2 70 14 193
2019 11 to 20 years in the federal public service 29 34 20 9 6 0 2 64 16 236
2019 More than 20 years in the federal public service 34 36 18 7 4 0 1 71 11 73
2018 Less than 3 years in the federal public service 43 30 13 7 5 0 3 75 12 78
2018 3 to 10 years in the federal public service 25 36 19 12 5 1 3 63 18 155
2018 11 to 20 years in the federal public service 20 35 26 11 7 0 2 55 18 169
2018 More than 20 years in the federal public service 23 36 27 8 0 0 6 63 8 67
2017 Less than 3 years in the federal public service 35 38 13 9 2 0 2 75 11 75
2017 3 to 10 years in the federal public service 29 30 22 6 8 0 6 62 14 210
2017 11 to 20 years in the federal public service 18 29 24 13 10 1 5 49 25 185
2017 More than 20 years in the federal public service 24 32 17 10 5 0 13 64 17 60

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 25 44 20 8 2 0 1 69 11 85
2019 3 to 10 years in the federal public service 20 40 20 10 9 0 0 60 19 193
2019 11 to 20 years in the federal public service 17 30 26 17 9 0 1 48 26 234
2019 More than 20 years in the federal public service 26 23 37 9 4 0 1 49 13 73
2018 Less than 3 years in the federal public service 45 26 17 3 7 0 3 73 9 76
2018 3 to 10 years in the federal public service 18 32 30 10 9 0 0 50 20 157
2018 11 to 20 years in the federal public service 17 30 29 13 11 0 0 47 24 173
2018 More than 20 years in the federal public service 18 38 31 10 0 0 3 58 10 65
2017 Less than 3 years in the federal public service 36 24 28 8 4 0 0 60 12 75
2017 3 to 10 years in the federal public service 27 25 28 10 9 0 1 52 20 209
2017 11 to 20 years in the federal public service 14 24 34 16 12 0 1 38 28 184
2017 More than 20 years in the federal public service 27 36 20 12 5 0 0 63 17 60

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 33 32 22 8 2 1 1 67 11 85
2019 3 to 10 years in the federal public service 31 41 20 5 3 0 1 72 8 193
2019 11 to 20 years in the federal public service 32 39 17 7 2 0 2 73 9 234
2019 More than 20 years in the federal public service 27 47 12 9 1 0 4 77 10 72
2018 Less than 3 years in the federal public service 26 44 19 5 2 1 1 72 8 80
2018 3 to 10 years in the federal public service 29 34 23 9 4 1 1 64 13 155
2018 11 to 20 years in the federal public service 24 35 25 9 6 0 1 60 15 172
2018 More than 20 years in the federal public service 23 47 20 8 0 1 2 72 8 67
2017 Less than 3 years in the federal public service 39 31 18 7 2 1 1 72 10 75
2017 3 to 10 years in the federal public service 29 42 18 7 3 0 1 71 11 209
2017 11 to 20 years in the federal public service 25 41 20 8 5 0 1 67 13 184
2017 More than 20 years in the federal public service 41 33 11 12 2 0 0 74 14 60

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 29 40 22 7 1 0 1 70 8 85
2019 3 to 10 years in the federal public service 20 42 26 8 3 1 1 63 11 192
2019 11 to 20 years in the federal public service 21 41 24 6 4 0 3 64 11 236
2019 More than 20 years in the federal public service 14 47 29 7 0 0 3 63 7 72
2018 Less than 3 years in the federal public service 23 38 20 10 6 1 1 63 17 80
2018 3 to 10 years in the federal public service 19 42 24 12 2 1 0 62 14 154
2018 11 to 20 years in the federal public service 15 37 25 16 4 0 1 53 21 172
2018 More than 20 years in the federal public service 14 54 23 6 1 0 2 69 7 65
2017 Less than 3 years in the federal public service 42 30 17 10 2 0 0 72 11 75
2017 3 to 10 years in the federal public service 25 34 25 11 3 0 2 61 14 208
2017 11 to 20 years in the federal public service 18 36 30 11 5 0 1 54 16 184
2017 More than 20 years in the federal public service 30 38 17 11 5 0 0 68 15 60

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 25 32 23 13 4 1 1 58 18 85
2019 3 to 10 years in the federal public service 26 41 21 9 3 0 1 67 12 193
2019 11 to 20 years in the federal public service 31 39 19 7 3 1 0 70 10 235
2019 More than 20 years in the federal public service 38 40 19 1 0 0 2 79 1 72
2018 Less than 3 years in the federal public service 28 24 24 16 7 1 0 52 24 80
2018 3 to 10 years in the federal public service 23 36 26 10 6 0 0 59 16 155
2018 11 to 20 years in the federal public service 24 33 24 13 5 0 1 57 18 173
2018 More than 20 years in the federal public service 24 45 22 3 1 1 3 72 5 67
2017 Less than 3 years in the federal public service 36 27 18 16 3 0 0 63 19 75
2017 3 to 10 years in the federal public service 27 37 22 8 5 0 1 64 13 209
2017 11 to 20 years in the federal public service 22 39 23 9 6 0 1 61 15 184
2017 More than 20 years in the federal public service 40 35 15 7 3 0 0 74 10 60

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 49 28 10 10 3 0 1 78 12 83
2019 3 to 10 years in the federal public service 47 31 15 4 2 1 0 79 6 192
2019 11 to 20 years in the federal public service 52 22 14 7 3 1 0 75 10 234
2019 More than 20 years in the federal public service 57 26 11 3 1 0 1 85 4 73

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 38 36 16 9 1 0 1 74 10 85
2019 3 to 10 years in the federal public service 38 32 21 6 1 1 0 71 7 192
2019 11 to 20 years in the federal public service 34 38 17 6 4 2 0 73 10 236
2019 More than 20 years in the federal public service 30 38 28 4 0 0 0 68 4 72
2018 Less than 3 years in the federal public service 26 32 25 11 2 1 1 60 14 80
2018 3 to 10 years in the federal public service 29 40 19 12 0 0 0 69 12 154
2018 11 to 20 years in the federal public service 21 39 27 7 5 0 1 60 12 173
2018 More than 20 years in the federal public service 31 35 25 3 3 1 2 68 6 66
2017 Less than 3 years in the federal public service 41 31 21 4 3 0 0 71 7 74
2017 3 to 10 years in the federal public service 35 35 18 8 3 0 2 72 11 208
2017 11 to 20 years in the federal public service 28 35 23 9 3 0 1 64 12 183
2017 More than 20 years in the federal public service 35 39 20 2 0 2 2 77 2 59

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 69 16 6 6 2 0 1 86 8 85
2019 3 to 10 years in the federal public service 68 18 9 2 2 1 1 87 4 192
2019 11 to 20 years in the federal public service 69 17 8 2 1 0 2 88 3 236
2019 More than 20 years in the federal public service 63 30 4 3 0 0 0 93 3 73
2018 Less than 3 years in the federal public service 63 18 9 1 5 1 3 84 7 79
2018 3 to 10 years in the federal public service 53 29 8 5 4 0 1 83 8 155
2018 11 to 20 years in the federal public service 61 27 4 4 3 0 1 88 8 173
2018 More than 20 years in the federal public service 58 24 12 3 0 0 3 84 3 67
2017 Less than 3 years in the federal public service 64 19 11 5 1 0 0 82 6 75
2017 3 to 10 years in the federal public service 60 21 11 3 3 0 1 82 7 210
2017 11 to 20 years in the federal public service 71 21 4 2 1 0 1 93 3 185
2017 More than 20 years in the federal public service 68 17 10 5 0 0 0 85 5 60

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 85 8 2 0 0 0 4 98 0 85
2019 3 to 10 years in the federal public service 83 8 2 0 0 1 5 98 0 192
2019 11 to 20 years in the federal public service 82 6 4 0 0 2 6 95 0 235
2019 More than 20 years in the federal public service 83 9 3 0 0 0 5 97 0 73
2018 Less than 3 years in the federal public service 77 13 2 0 2 1 4 95 3 80
2018 3 to 10 years in the federal public service 74 16 1 2 1 1 5 95 3 154
2018 11 to 20 years in the federal public service 76 15 2 2 1 1 4 95 3 173
2018 More than 20 years in the federal public service 73 14 4 0 2 2 5 94 2 67

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 86 2 2 2 3 1 2 92 6 85
2019 3 to 10 years in the federal public service 82 10 3 1 1 0 4 96 2 192
2019 11 to 20 years in the federal public service 83 6 3 3 2 0 2 91 5 234
2019 More than 20 years in the federal public service 93 3 1 0 0 1 2 99 0 73
2018 Less than 3 years in the federal public service 86 4 2 4 1 1 1 92 5 80
2018 3 to 10 years in the federal public service 73 17 4 1 2 2 1 93 3 154
2018 11 to 20 years in the federal public service 75 13 3 2 3 1 3 92 5 173
2018 More than 20 years in the federal public service 83 8 4 2 2 0 2 92 3 67
2017 Less than 3 years in the federal public service 88 6 6 0 0 0 0 94 0 75
2017 3 to 10 years in the federal public service 75 13 4 3 2 0 3 90 5 210
2017 11 to 20 years in the federal public service 82 8 4 2 2 0 2 92 4 185
2017 More than 20 years in the federal public service 79 9 5 2 2 2 2 91 3 60

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 62 20 8 5 3 0 2 84 8 84
2019 3 to 10 years in the federal public service 72 21 4 2 1 0 0 92 3 191
2019 11 to 20 years in the federal public service 68 20 8 2 1 0 1 89 3 235
2019 More than 20 years in the federal public service 81 11 6 0 0 0 2 94 0 72
2018 Less than 3 years in the federal public service 73 13 5 6 0 0 3 89 6 81
2018 3 to 10 years in the federal public service 62 26 8 3 1 0 0 87 4 155
2018 11 to 20 years in the federal public service 62 23 12 2 1 0 1 85 3 171
2018 More than 20 years in the federal public service 58 31 6 2 1 0 2 91 3 66
2017 Less than 3 years in the federal public service 80 13 6 1 0 0 0 93 1 74
2017 3 to 10 years in the federal public service 60 22 10 4 2 0 2 83 6 210
2017 11 to 20 years in the federal public service 62 24 7 4 1 0 1 88 5 185
2017 More than 20 years in the federal public service 59 20 18 0 0 0 3 82 0 59

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 70 14 9 2 2 0 2 86 5 84
2019 3 to 10 years in the federal public service 69 18 9 1 2 1 0 87 3 192
2019 11 to 20 years in the federal public service 66 19 6 5 2 0 1 86 7 233
2019 More than 20 years in the federal public service 80 12 4 3 0 0 2 93 3 73
2018 Less than 3 years in the federal public service 64 23 6 1 4 0 1 89 5 81
2018 3 to 10 years in the federal public service 60 16 13 6 5 0 0 76 11 155
2018 11 to 20 years in the federal public service 51 25 13 5 6 0 0 76 11 171
2018 More than 20 years in the federal public service 65 16 9 6 1 0 2 82 8 67
2017 Less than 3 years in the federal public service 77 10 7 3 3 0 0 87 6 74
2017 3 to 10 years in the federal public service 64 16 10 6 2 1 2 82 8 210
2017 11 to 20 years in the federal public service 66 18 8 4 3 0 1 85 8 185
2017 More than 20 years in the federal public service 61 16 10 2 7 0 3 80 9 59

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 69 5 2 0 0 0 24 97 0 84
2019 3 to 10 years in the federal public service 59 7 3 1 1 0 29 93 3 190
2019 11 to 20 years in the federal public service 55 17 5 2 0 0 20 92 3 234
2019 More than 20 years in the federal public service 67 15 0 1 0 0 17 98 2 73
2018 Less than 3 years in the federal public service 63 5 0 0 0 0 32 100 0 81
2018 3 to 10 years in the federal public service 53 7 6 1 1 0 32 89 3 155
2018 11 to 20 years in the federal public service 51 18 6 1 1 0 23 89 3 169
2018 More than 20 years in the federal public service 55 11 13 3 0 0 18 80 4 65
2017 Less than 3 years in the federal public service 74 1 4 0 0 0 20 94 0 75
2017 3 to 10 years in the federal public service 61 7 3 0 0 1 28 96 0 210
2017 11 to 20 years in the federal public service 53 14 6 3 0 0 24 88 4 184
2017 More than 20 years in the federal public service 53 15 15 0 0 0 17 82 0 60

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 75 15 5 1 0 1 3 94 1 85
2019 3 to 10 years in the federal public service 69 19 8 2 0 1 1 90 2 192
2019 11 to 20 years in the federal public service 65 18 11 2 1 0 3 86 3 234
2019 More than 20 years in the federal public service 77 16 3 0 1 1 2 96 1 72
2018 Less than 3 years in the federal public service 75 18 4 0 0 0 3 96 0 81
2018 3 to 10 years in the federal public service 59 26 7 2 1 0 4 88 4 153
2018 11 to 20 years in the federal public service 63 21 11 1 1 1 3 87 2 170
2018 More than 20 years in the federal public service 69 26 0 2 0 0 3 98 2 66
2017 Less than 3 years in the federal public service 88 5 6 0 0 0 1 94 0 75
2017 3 to 10 years in the federal public service 68 19 3 1 1 1 7 94 2 210
2017 11 to 20 years in the federal public service 64 25 5 1 1 0 5 93 1 185
2017 More than 20 years in the federal public service 70 20 5 2 0 0 3 93 2 60

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 80 7 10 1 0 1 1 89 1 85
2019 3 to 10 years in the federal public service 86 9 0 2 2 1 2 97 3 192
2019 11 to 20 years in the federal public service 86 7 2 2 1 0 2 96 2 235
2019 More than 20 years in the federal public service 89 8 0 0 0 0 3 100 0 73
2018 Less than 3 years in the federal public service 76 12 3 1 5 0 3 90 6 80
2018 3 to 10 years in the federal public service 88 6 3 1 2 0 1 95 2 155
2018 11 to 20 years in the federal public service 80 11 2 2 1 0 4 95 3 172
2018 More than 20 years in the federal public service 88 9 0 0 0 0 3 100 0 65
2017 Less than 3 years in the federal public service 82 9 6 0 2 0 1 92 2 75
2017 3 to 10 years in the federal public service 83 7 1 2 1 1 5 96 3 210
2017 11 to 20 years in the federal public service 85 7 2 1 1 1 2 95 2 185
2017 More than 20 years in the federal public service 80 11 3 0 2 0 3 94 2 60

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 44 33 11 6 2 0 3 80 9 85
2019 3 to 10 years in the federal public service 51 29 13 5 2 0 0 79 7 193
2019 11 to 20 years in the federal public service 56 28 11 1 1 0 2 87 2 235
2019 More than 20 years in the federal public service 58 31 7 1 1 0 1 90 3 72
2018 Less than 3 years in the federal public service 53 28 12 1 3 0 3 83 5 81
2018 3 to 10 years in the federal public service 46 26 19 5 2 1 1 73 7 155
2018 11 to 20 years in the federal public service 52 29 12 3 4 0 1 81 7 171
2018 More than 20 years in the federal public service 58 25 11 3 0 0 3 85 3 64
2017 Less than 3 years in the federal public service 64 21 11 2 0 0 1 87 3 75
2017 3 to 10 years in the federal public service 50 31 10 3 3 0 2 83 6 210
2017 11 to 20 years in the federal public service 56 30 9 3 2 0 1 87 5 185
2017 More than 20 years in the federal public service 60 23 12 3 2 0 0 83 5 60

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 21 44 28 6 0 0 1 66 6 85
2019 3 to 10 years in the federal public service 20 40 28 10 1 0 0 60 11 193
2019 11 to 20 years in the federal public service 15 34 37 10 2 1 0 49 13 234
2019 More than 20 years in the federal public service 21 37 37 5 0 0 0 58 5 73
2018 Less than 3 years in the federal public service 18 39 33 5 4 1 0 57 9 81
2018 3 to 10 years in the federal public service 10 37 34 14 5 0 0 47 19 157
2018 11 to 20 years in the federal public service 8 34 39 17 2 0 0 42 19 173
2018 More than 20 years in the federal public service 9 36 44 9 0 0 2 46 9 68
2017 Less than 3 years in the federal public service 20 36 31 9 2 0 2 57 12 75
2017 3 to 10 years in the federal public service 8 33 43 10 6 0 1 41 16 210
2017 11 to 20 years in the federal public service 8 26 42 19 4 0 0 35 24 185
2017 More than 20 years in the federal public service 15 26 47 6 6 0 0 41 12 60

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 5 10 43 31 10 0 2 41 15 85
2019 3 to 10 years in the federal public service 7 18 40 27 7 0 0 34 26 190
2019 11 to 20 years in the federal public service 7 19 43 24 6 1 0 31 26 234
2019 More than 20 years in the federal public service 1 15 44 30 10 0 0 40 16 73
2018 Less than 3 years in the federal public service 8 13 36 32 10 1 0 43 21 81
2018 3 to 10 years in the federal public service 5 20 46 19 10 0 0 29 25 156
2018 11 to 20 years in the federal public service 8 12 50 24 6 0 1 29 20 171
2018 More than 20 years in the federal public service 3 21 40 24 10 0 2 35 25 67
2017 Less than 3 years in the federal public service 4 17 32 28 18 0 0 46 21 75
2017 3 to 10 years in the federal public service 6 15 43 27 7 1 1 35 21 210
2017 11 to 20 years in the federal public service 8 18 37 27 9 0 0 36 27 185
2017 More than 20 years in the federal public service 9 19 45 21 7 0 0 27 28 60
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 42 24 18 5 5 3 3 45 55 83
2019 3 to 10 years in the federal public service 10 36 26 14 13 1 0 10 90 193
2019 11 to 20 years in the federal public service 23 31 24 9 12 1 0 23 77 235
2019 More than 20 years in the federal public service 32 33 26 5 1 3 0 32 68 73
2018 Less than 3 years in the federal public service 29 21 29 11 5 4 1 30 70 81
2018 3 to 10 years in the federal public service 10 26 29 14 17 3 0 11 89 156
2018 11 to 20 years in the federal public service 35 32 17 6 8 2 0 36 64 172
2018 More than 20 years in the federal public service 46 26 16 9 3 0 0 46 54 68
2017 Less than 3 years in the federal public service 16 26 24 13 18 3 0 16 84 75
2017 3 to 10 years in the federal public service 16 20 24 22 14 2 1 17 83 209
2017 11 to 20 years in the federal public service 35 23 19 8 6 7 1 39 61 185
2017 More than 20 years in the federal public service 50 20 16 2 2 6 4 56 44 60

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in the federal public service 75 25 43
2019 3 to 10 years in the federal public service 57 43 173
2019 11 to 20 years in the federal public service 50 50 178
2019 More than 20 years in the federal public service 48 52 48

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in the federal public service 56 44 43
2019 3 to 10 years in the federal public service 39 61 172
2019 11 to 20 years in the federal public service 41 59 174
2019 More than 20 years in the federal public service 30 70 47
2018 Less than 3 years in the federal public service 32 68 53
2018 3 to 10 years in the federal public service 28 72 132
2018 11 to 20 years in the federal public service 33 67 108
2018 More than 20 years in the federal public service 35 65 36

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 56 14 11 2 2 3 11 82 6 85
2019 3 to 10 years in the federal public service 34 21 18 10 10 2 5 59 22 192
2019 11 to 20 years in the federal public service 43 18 11 10 11 1 6 65 22 232
2019 More than 20 years in the federal public service 42 16 15 7 5 1 13 67 15 73
2018 Less than 3 years in the federal public service 50 15 8 6 7 1 13 75 16 81
2018 3 to 10 years in the federal public service 38 22 17 10 6 1 7 65 17 157
2018 11 to 20 years in the federal public service 47 19 13 11 6 2 3 69 18 172
2018 More than 20 years in the federal public service 49 13 17 2 8 1 9 70 11 64

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 12 30 3 19 16 9 11 53 43 43
2019 3 to 10 years in the federal public service 13 34 14 15 17 2 5 51 34 173
2019 11 to 20 years in the federal public service 20 23 19 14 10 2 12 50 28 175
2019 More than 20 years in the federal public service 25 30 13 16 4 2 10 63 23 48
2018 Less than 3 years in the federal public service 17 25 19 20 11 0 8 46 33 52
2018 3 to 10 years in the federal public service 11 32 11 25 16 0 5 45 43 135
2018 11 to 20 years in the federal public service 10 30 16 16 15 4 9 46 35 107
2018 More than 20 years in the federal public service 37 21 19 3 5 0 15 69 9 37
2017 Less than 3 years in the federal public service 18 23 13 19 16 6 5 46 39 61
2017 3 to 10 years in the federal public service 15 31 15 18 15 1 5 49 35 168
2017 11 to 20 years in the federal public service 17 33 19 10 7 2 12 58 20 103
2017 More than 20 years in the federal public service 25 21 13 8 4 5 25 65 18 24

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in the federal public service 8 19 5 25 23 7 14 33 61 43
2019 3 to 10 years in the federal public service 2 12 15 17 41 5 6 16 66 172
2019 11 to 20 years in the federal public service 3 17 14 18 35 3 10 24 60 175
2019 More than 20 years in the federal public service 4 15 15 16 23 6 20 26 53 48
2018 Less than 3 years in the federal public service 0 13 13 29 38 2 4 14 72 52
2018 3 to 10 years in the federal public service 2 7 12 25 49 1 4 9 78 135
2018 11 to 20 years in the federal public service 2 13 15 17 38 5 10 18 65 108
2018 More than 20 years in the federal public service 9 16 13 5 30 3 24 34 48 37
2017 Less than 3 years in the federal public service 8 5 13 27 42 3 2 14 72 61
2017 3 to 10 years in the federal public service 1 11 13 18 49 2 6 13 73 168
2017 11 to 20 years in the federal public service 4 13 20 16 31 0 16 20 56 103
2017 More than 20 years in the federal public service 7 13 14 17 16 5 29 30 49 24
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