2019 Public Service Employee Survey Results by Theme for Department of Finance Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	46	33	14	5	2	79	7	85
2019	AS-01	57	21	21	0	0	79	0	14
2019	AS-02	45	27	23	5	0	73	5	22
2019	AS-03	38	50	13	0	0	88	0	16
2019	AS-04	50	29	7	7	7	79	14	14
2019	AS-05	36	45	9	9	0	82	9	11
2018	AS	33	49	12	4	2	82	6	85
2018	AS-01	46	46	8	0	0	92	0	13
2018	AS-02	34	41	14	3	7	76	10	29
2018	AS-03	23	62	8	8	0	85	8	13
2018	AS-04	42	58	0	0	0	100	0	12
2017	AS	38	46	9	1	7	83	8	75
2017	AS-01	40	32	21	0	8	71	8	13
2017	AS-02	44	36	12	0	8	80	8	25
2017	AS-04	35	58	0	7	0	93	7	14
2014	AS	24	47	11	14	4	71	18	93
2014	AS-01	21	49	14	12	4	70	16	24
2014	AS-02	20	57	8	9	6	77	14	35
2014	AS-04	50	20	20	10	0	70	10	10
2011	AS	33	37	9	10	10	70	21	97
2011	AS-01	53	18	18	6	6	71	12	17
2011	AS-02	29	38	15	6	12	68	18	34
2011	AS-03	23	38	0	15	23	62	38	13
2011	AS-04	29	43	5	14	10	71	24	21
2008	AS	44	38	7	9	2	81	11	124
2008	AS-01	57	25	4	14	0	82	14	28
2008	AS-02	42	42	7	9	0	84	9	43
2008	AS-03	33	39	11	6	11	72	17	18
2008	AS-04	44	39	0	11	6	83	17	18
2008	AS-05	45	45	9	0	0	91	0	11

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	48	31	10	6	5	79	10	86
2019	AS-01	43	36	21	0	0	79	0	14
2019	AS-02	50	27	14	5	5	77	9	22
2019	AS-03	56	13	13	6	13	69	19	16
2019	AS-04	47	33	0	13	7	80	20	15
2019	AS-05	36	64	0	0	0	100	0	11
2018	AS	47	27	13	6	8	73	14	86
2018	AS-01	62	8	23	8	0	69	8	13
2018	AS-02	43	30	7	3	17	73	20	30
2018	AS-03	38	23	23	8	8	62	15	13
2018	AS-04	58	25	8	8	0	83	8	12
2017	AS	39	37	13	4	7	76	11	75
2017	AS-01	40	16	29	0	16	55	16	13
2017	AS-02	44	31	12	4	8	76	12	25
2017	AS-04	50	36	14	0	0	86	0	14

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	58	29	8	4	1	87	5	85
2019	AS-01	64	29	7	0	0	93	0	14
2019	AS-02	52	19	24	5	0	71	5	21
2019	AS-03	56	31	6	6	0	88	6	16
2019	AS-04	53	33	0	7	7	87	13	15
2019	AS-05	64	36	0	0	0	100	0	11
2018	AS	55	34	9	0	1	89	1	85
2018	AS-01	77	23	0	0	0	100	0	13
2018	AS-02	52	34	10	0	3	86	3	29
2018	AS-03	46	46	8	0	0	92	0	13
2018	AS-04	75	25	0	0	0	100	0	12
2017	AS	63	24	11	3	0	87	3	75
2017	AS-01	63	21	8	8	0	84	8	13
2017	AS-02	65	24	12	0	0	88	0	25
2017	AS-04	78	22	0	0	0	100	0	14
2014	AS	56	29	12	3	0	85	3	93
2014	AS-01	71	16	12	0	0	88	0	24
2014	AS-02	55	34	3	9	0	89	9	35
2014	AS-04	50	30	20	0	0	80	0	10
2011	AS	57	20	9	11	2	77	14	96
2011	AS-01	71	12	6	12	0	82	12	17
2011	AS-02	52	30	6	12	0	82	12	33
2011	AS-03	54	0	15	23	8	54	31	13
2011	AS-04	62	14	10	10	5	76	14	21

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	47	40	8	5	1	86	6	86
2019	AS-01	50	36	14	0	0	86	0	14
2019	AS-02	55	32	5	9	0	86	9	22
2019	AS-03	44	44	6	6	0	88	6	16
2019	AS-04	40	40	7	7	7	80	13	15
2019	AS-05	36	55	9	0	0	91	0	11
2018	AS	48	34	14	2	1	82	4	85
2018	AS-01	46	46	8	0	0	92	0	13
2018	AS-02	50	20	23	3	3	70	7	30
2018	AS-03	46	54	0	0	0	100	0	13
2018	AS-04	75	25	0	0	0	100	0	12
2017	AS	43	39	10	4	4	82	8	75
2017	AS-01	40	32	13	8	8	71	16	13
2017	AS-02	48	28	16	4	4	76	8	25
2017	AS-04	35	58	7	0	0	93	0	14
2014	AS	37	36	13	6	8	73	14	93
2014	AS-01	41	37	5	12	4	78	16	24
2014	AS-02	32	46	2	3	17	77	20	35
2014	AS-04	50	20	30	0	0	70	0	10
2011	AS	42	34	5	10	8	76	19	97
2011	AS-01	59	18	6	6	12	76	18	17
2011	AS-02	41	35	6	9	9	76	18	34
2011	AS-03	23	38	15	8	15	62	23	13
2011	AS-04	43	38	0	14	5	81	19	21
2008	AS	50	39	5	6	1	89	6	124
2008	AS-01	57	29	11	4	0	86	4	28
2008	AS-02	49	40	5	7	0	88	7	43
2008	AS-03	28	56	6	11	0	83	11	18
2008	AS-04	72	17	0	6	6	89	11	18
2008	AS-05	55	45	0	0	0	100	0	11

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	54	30	12	5	0	0	83	5	84
2019	AS-01	62	31	8	0	0	0	92	0	13
2019	AS-02	50	32	9	9	0	0	82	9	22
2019	AS-03	50	25	19	6	0	0	75	6	16
2019	AS-04	47	33	20	0	0	0	80	0	15
2019	AS-05	60	30	0	10	0	0	90	10	10
2018	AS	49	31	13	3	3	0	80	7	86
2018	AS-01	77	23	0	0	0	0	100	0	13
2018	AS-02	47	30	13	0	10	0	77	10	30
2018	AS-03	15	31	38	15	0	0	46	15	13
2018	AS-04	58	42	0	0	0	0	100	0	12
2017	AS	52	24	19	1	4	0	76	5	74
2017	AS-01	40	32	29	0	0	0	71	0	13
2017	AS-02	44	24	24	0	8	0	68	8	25
2017	AS-04	71	22	7	0	0	0	93	0	14
2014	AS	31	37	17	10	4	1	69	14	93
2014	AS-01	37	42	12	4	4	0	79	8	24
2014	AS-02	26	35	20	14	6	0	60	20	35
2014	AS-04	40	30	20	10	0	0	70	10	10
2011	AS	30	35	23	7	5	0	65	12	97
2011	AS-01	47	29	6	6	12	0	76	18	17
2011	AS-02	32	32	26	6	3	0	65	9	34
2011	AS-03	15	15	38	23	8	0	31	31	13
2011	AS-04	19	57	14	5	5	0	76	10	21

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	52	29	14	5	0	0	81	5	86
2019	AS-01	64	21	14	0	0	0	86	0	14
2019	AS-02	45	32	14	9	0	0	77	9	22
2019	AS-03	44	25	25	6	0	0	69	6	16
2019	AS-04	47	40	13	0	0	0	87	0	15
2019	AS-05	64	27	0	9	0	0	91	9	11
2018	AS	44	38	11	5	4	0	81	8	85
2018	AS-01	75	25	0	0	0	0	100	0	12
2018	AS-02	43	33	13	0	10	0	77	10	30
2018	AS-03	15	46	23	15	0	0	62	15	13
2018	AS-04	50	50	0	0	0	0	100	0	12
2017	AS	47	32	14	1	4	1	80	5	75
2017	AS-01	32	47	21	0	0	0	79	0	13
2017	AS-02	44	28	20	0	8	0	72	8	25
2017	AS-04	64	29	7	0	0	0	93	0	14
2014	AS	31	41	17	6	4	0	72	11	93
2014	AS-01	37	42	12	4	4	0	79	8	24
2014	AS-02	26	43	14	8	9	0	69	17	35
2014	AS-04	40	30	20	10	0	0	70	10	10
2011	AS	29	40	18	5	8	0	69	13	97
2011	AS-01	47	24	6	0	24	0	71	24	17
2011	AS-02	32	38	21	6	3	0	71	9	34
2011	AS-03	8	31	31	15	15	0	38	31	13
2011	AS-04	19	62	10	5	5	0	81	10	21
2008	AS	26	42	23	8	2	0	68	10	124
2008	AS-01	36	32	18	11	4	0	68	14	28
2008	AS-02	28	42	19	12	0	0	70	12	43
2008	AS-03	22	33	28	11	6	0	56	17	18
2008	AS-04	17	44	39	0	0	0	61	0	18
2008	AS-05	27	55	18	0	0	0	82	0	11

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	45	24	15	9	3	2	0	71	13	86
2019	AS-01	43	36	14	0	0	7	0	85	0	14
2019	AS-02	45	27	14	9	0	5	0	76	10	22
2019	AS-03	44	13	25	6	13	0	0	56	19	16
2019	AS-04	47	27	7	20	0	0	0	73	20	15
2019	AS-05	45	27	9	9	9	0	0	73	18	11
2018	AS	38	21	22	7	7	5	0	62	15	85
2018	AS-01	54	8	31	0	8	0	0	62	8	13
2018	AS-02	27	27	27	7	10	3	0	55	17	30
2018	AS-03	23	23	31	23	0	0	0	46	23	13
2018	AS-04	64	18	9	0	0	9	0	90	0	11
2017	AS	38	24	18	10	5	4	0	65	16	74
2017	AS-01	26	26	40	9	0	0	0	52	9	12
2017	AS-02	28	36	4	16	8	8	0	69	26	25
2017	AS-04	72	21	7	0	0	0	0	93	0	14
2014	AS	29	20	22	12	11	5	1	53	24	93
2014	AS-01	29	16	22	12	4	12	4	54	20	24
2014	AS-02	26	23	17	11	20	3	0	50	32	35
2014	AS-04	60	0	30	10	0	0	0	60	10	10
2011	AS	29	31	18	8	13	0	1	60	22	97
2011	AS-01	41	35	0	6	18	0	0	76	24	17
2011	AS-02	29	26	24	6	12	0	3	58	18	34
2011	AS-03	8	8	23	31	31	0	0	15	62	13
2011	AS-04	33	33	19	5	10	0	0	67	14	21
2008	AS	27	22	22	17	7	6	0	51	26	124
2008	AS-01	43	11	18	14	11	4	0	56	26	28
2008	AS-02	28	21	19	23	2	7	0	53	28	43
2008	AS-03	11	17	28	17	22	6	0	29	41	18
2008	AS-04	17	33	22	17	6	6	0	53	24	18
2008	AS-05	36	27	36	0	0	0	0	64	0	11

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	48	23	9	6	2	12	82	7	86
2019	AS-01	29	21	21	7	0	21	64	9	14
2019	AS-02	68	9	5	0	9	9	94	0	22
2019	AS-03	31	31	13	13	0	13	71	14	16
2019	AS-04	33	40	13	7	0	7	79	7	15
2019	AS-05	64	9	0	9	0	18	89	11	11

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	63	28	6	1	1	1	0	92	2	86
2019	AS-01	57	29	7	0	0	7	0	92	0	14
2019	AS-02	68	27	0	5	0	0	0	95	5	22
2019	AS-03	69	25	0	0	6	0	0	94	6	16
2019	AS-04	53	27	20	0	0	0	0	80	0	15
2019	AS-05	73	27	0	0	0	0	0	100	0	11
2018	AS	63	25	7	1	2	1	0	89	4	84
2018	AS-01	77	15	8	0	0	0	0	92	0	13
2018	AS-02	62	17	14	0	7	0	0	79	7	29
2018	AS-03	62	23	8	8	0	0	0	85	8	13
2018	AS-04	73	27	0	0	0	0	0	100	0	11
2017	AS	48	33	11	4	3	0	1	82	7	75
2017	AS-01	47	37	0	0	8	0	8	91	9	13
2017	AS-02	53	35	8	4	0	0	0	88	4	25
2017	AS-04	57	22	14	7	0	0	0	78	7	14
2014	AS	35	34	12	12	2	1	3	73	14	93
2014	AS-01	37	37	14	4	0	0	8	81	4	24
2014	AS-02	26	40	3	20	6	3	3	70	27	35
2014	AS-04	40	40	10	10	0	0	0	80	10	10
2011	AS	42	33	13	3	7	0	1	76	10	97
2011	AS-01	59	24	12	0	6	0	0	82	6	17
2011	AS-02	44	32	15	6	3	0	0	76	9	34
2011	AS-03	23	38	31	0	8	0	0	62	8	13
2011	AS-04	24	48	10	5	10	0	5	75	15	21
2008	AS	51	17	18	4	5	4	2	72	9	124
2008	AS-01	64	18	4	7	4	0	4	85	11	28
2008	AS-02	49	19	21	2	5	5	0	71	7	43
2008	AS-03	44	11	17	11	11	0	6	59	24	18
2008	AS-04	33	22	33	0	6	6	0	59	6	18
2008	AS-05	64	9	18	0	0	9	0	80	0	11

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	55	32	6	2	1	2	1	90	4	85
2019	AS-01	36	36	7	7	0	14	0	83	8	14
2019	AS-02	73	18	5	0	0	0	5	95	0	22
2019	AS-03	40	47	7	0	7	0	0	87	7	15
2019	AS-04	53	33	7	7	0	0	0	87	7	15
2019	AS-05	73	27	0	0	0	0	0	100	0	11
2018	AS	51	32	12	4	1	1	0	83	5	85
2018	AS-01	46	15	31	0	0	8	0	67	0	13
2018	AS-02	55	21	14	7	3	0	0	76	10	29
2018	AS-03	31	69	0	0	0	0	0	100	0	13
2018	AS-04	75	25	0	0	0	0	0	100	0	12
2017	AS	39	41	9	8	1	0	1	81	10	75
2017	AS-01	24	53	8	8	0	0	8	83	9	13
2017	AS-02	48	44	8	0	0	0	0	92	0	25
2017	AS-04	43	43	7	7	0	0	0	86	7	14
2014	AS	34	40	13	10	1	1	1	76	11	93
2014	AS-01	29	51	12	4	0	4	0	83	4	24
2014	AS-02	35	34	14	11	3	0	3	71	14	35
2014	AS-04	30	60	0	10	0	0	0	90	10	10
2011	AS	37	32	13	11	4	0	2	71	16	97
2011	AS-01	47	35	0	6	6	0	6	88	13	17
2011	AS-02	38	35	12	12	3	0	0	74	15	34
2011	AS-03	15	31	23	23	8	0	0	46	31	13
2011	AS-04	29	33	24	5	5	0	5	65	10	21
2008	AS	48	26	10	8	7	0	1	75	16	123
2008	AS-01	54	21	11	7	4	0	4	78	11	28
2008	AS-02	53	23	7	9	7	0	0	77	16	43
2008	AS-03	56	11	17	11	6	0	0	67	17	18
2008	AS-04	24	41	12	6	18	0	0	65	24	17
2008	AS-05	55	27	9	9	0	0	0	82	9	11

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	65	23	7	2	1	1	0	89	4	86
2019	AS-01	57	14	7	14	0	7	0	77	15	14
2019	AS-02	77	14	9	0	0	0	0	91	0	22
2019	AS-03	63	19	13	0	6	0	0	81	6	16
2019	AS-04	60	33	7	0	0	0	0	93	0	15
2019	AS-05	64	36	0	0	0	0	0	100	0	11
2018	AS	61	25	11	2	1	0	0	86	4	85
2018	AS-01	46	23	23	8	0	0	0	69	8	13
2018	AS-02	62	17	14	3	3	0	0	79	7	29
2018	AS-03	62	31	8	0	0	0	0	92	0	13
2018	AS-04	83	17	0	0	0	0	0	100	0	12
2017	AS	55	32	9	4	0	0	0	87	4	75
2017	AS-01	47	40	13	0	0	0	0	87	0	13
2017	AS-02	68	24	8	0	0	0	0	92	0	25
2017	AS-04	64	22	7	7	0	0	0	86	7	14
2014	AS	48	34	9	5	3	0	1	82	9	92
2014	AS-01	49	41	5	0	4	0	0	91	4	24
2014	AS-02	43	29	8	11	6	0	3	74	18	35
2014	AS-04	50	50	0	0	0	0	0	100	0	10

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	53	27	9	3	0	7	0	86	4	86
2019	AS-01	36	36	0	0	0	29	0	100	0	14
2019	AS-02	59	14	14	9	0	5	0	76	10	22
2019	AS-03	56	25	19	0	0	0	0	81	0	16
2019	AS-04	47	47	7	0	0	0	0	93	0	15
2019	AS-05	73	9	0	9	0	9	0	90	10	11
2018	AS	41	32	11	7	6	4	0	76	13	85
2018	AS-01	62	23	8	0	0	8	0	92	0	13
2018	AS-02	38	28	14	10	10	0	0	66	21	29
2018	AS-03	15	46	15	15	8	0	0	62	23	13
2018	AS-04	58	33	0	8	0	0	0	92	8	12
2017	AS	47	32	13	3	3	3	0	81	6	75
2017	AS-01	32	37	16	8	0	8	0	74	9	13
2017	AS-02	48	31	12	4	4	0	0	80	8	25
2017	AS-04	57	29	14	0	0	0	0	86	0	14
2014	AS	28	36	18	5	4	8	1	69	11	93
2014	AS-01	37	34	16	4	0	4	4	78	4	24
2014	AS-02	17	43	14	9	9	9	0	66	19	35
2014	AS-04	30	50	10	0	0	10	0	89	0	10
2011	AS	27	35	18	7	6	7	0	67	14	97
2011	AS-01	53	24	0	12	0	12	0	87	13	17
2011	AS-02	29	38	12	9	6	6	0	72	16	34
2011	AS-03	15	15	38	0	23	8	0	33	25	13
2011	AS-04	10	52	24	10	0	5	0	65	10	21

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	54	31	9	4	0	1	1	87	4	85
2019	AS-01	46	31	15	0	0	0	8	83	0	13
2019	AS-02	59	23	5	9	0	5	0	86	10	22
2019	AS-03	50	25	25	0	0	0	0	75	0	16
2019	AS-04	40	60	0	0	0	0	0	100	0	15
2019	AS-05	73	18	0	9	0	0	0	91	9	11
2018	AS	41	34	15	4	6	0	0	75	9	85
2018	AS-01	54	46	0	0	0	0	0	100	0	13
2018	AS-02	41	24	17	10	7	0	0	66	17	29
2018	AS-03	23	31	31	0	15	0	0	54	15	13
2018	AS-04	58	33	8	0	0	0	0	92	0	12
2017	AS	41	36	15	1	3	4	0	80	4	75
2017	AS-01	24	45	8	8	0	16	0	81	9	13
2017	AS-02	40	28	24	0	4	4	0	71	4	25
2017	AS-04	43	43	14	0	0	0	0	86	0	14
2014	AS	27	38	19	8	5	2	1	67	13	93
2014	AS-01	38	33	21	4	0	0	4	74	4	24
2014	AS-02	20	32	31	6	9	3	0	53	15	35
2014	AS-04	30	60	0	0	0	10	0	100	0	10
2011	AS	23	32	24	9	11	1	0	55	21	97
2011	AS-01	53	24	0	18	6	0	0	76	24	17
2011	AS-02	26	35	26	6	3	3	0	64	9	34
2011	AS-03	8	15	31	0	46	0	0	23	46	13
2011	AS-04	5	38	29	19	10	0	0	43	29	21
2008	AS	19	32	21	12	10	4	1	54	24	124
2008	AS-01	36	29	21	7	4	4	0	67	11	28
2008	AS-02	21	28	21	19	7	5	0	51	27	43
2008	AS-03	11	33	17	6	28	6	0	47	35	18
2008	AS-04	17	22	22	17	22	0	0	39	39	18
2008	AS-05	0	64	18	9	0	9	0	70	10	11

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	37	37	15	7	0	3	0	77	7	86
2019	AS-01	21	43	14	7	0	14	0	75	8	14
2019	AS-02	50	27	5	14	0	5	0	81	14	22
2019	AS-03	31	38	31	0	0	0	0	69	0	16
2019	AS-04	20	53	27	0	0	0	0	73	0	15
2019	AS-05	55	27	0	18	0	0	0	82	18	11
2018	AS	31	35	19	7	7	1	0	66	14	84
2018	AS-01	46	23	15	0	8	8	0	75	8	13
2018	AS-02	38	28	14	14	7	0	0	66	21	29
2018	AS-03	0	42	33	8	17	0	0	42	25	12
2018	AS-04	33	58	8	0	0	0	0	92	0	12
2017	AS	33	37	20	3	1	4	1	74	4	75
2017	AS-01	16	45	24	8	0	8	0	66	9	13
2017	AS-02	36	28	24	0	4	4	4	69	4	25
2017	AS-04	35	50	14	0	0	0	0	86	0	14
2014	AS	19	35	29	4	5	5	2	58	10	93
2014	AS-01	16	46	21	4	0	4	8	72	5	24
2014	AS-02	20	29	37	2	6	6	0	52	9	35
2014	AS-04	30	30	20	10	0	10	0	67	11	10
2011	AS	19	40	21	11	4	4	1	62	16	97
2011	AS-01	47	24	12	18	0	0	0	71	18	17
2011	AS-02	29	35	26	3	0	3	3	69	3	34
2011	AS-03	0	31	23	15	23	8	0	33	42	13
2011	AS-04	0	57	19	19	5	0	0	57	24	21
2008	AS	14	24	23	20	10	7	1	41	33	124
2008	AS-01	21	25	18	11	11	14	0	54	25	28
2008	AS-02	14	26	21	23	7	9	0	44	33	43
2008	AS-03	6	17	28	28	17	0	6	24	47	18
2008	AS-04	11	17	28	28	17	0	0	28	44	18
2008	AS-05	9	45	18	18	9	0	0	55	27	11

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	33	42	12	8	4	1	0	76	12	84
2019	AS-01	29	57	7	0	0	7	0	92	0	14
2019	AS-02	43	38	10	5	5	0	0	81	10	21
2019	AS-03	31	31	19	13	6	0	0	63	19	16
2019	AS-04	20	53	13	7	7	0	0	73	13	15
2019	AS-05	45	18	9	27	0	0	0	64	27	11
2018	AS	28	40	11	13	7	1	0	69	20	85
2018	AS-01	46	23	8	8	8	8	0	75	17	13
2018	AS-02	34	31	14	14	7	0	0	66	21	29
2018	AS-03	8	46	15	23	8	0	0	54	31	13
2018	AS-04	25	75	0	0	0	0	0	100	0	12
2017	AS	28	36	19	13	3	1	0	65	16	75
2017	AS-01	16	53	16	8	8	0	0	68	16	13
2017	AS-02	36	24	20	20	0	0	0	60	20	25
2017	AS-04	28	43	14	14	0	0	0	71	14	14
2014	AS	19	39	25	10	5	2	0	60	15	93
2014	AS-01	25	38	25	8	0	4	0	66	9	24
2014	AS-02	17	40	23	11	9	0	0	57	20	35
2014	AS-04	20	60	10	0	0	10	0	89	0	10
2011	AS	12	49	12	11	10	4	0	65	23	97
2011	AS-01	24	41	6	12	12	6	0	69	25	17
2011	AS-02	21	47	18	6	6	3	0	70	12	34
2011	AS-03	0	31	15	15	31	8	0	33	50	13
2011	AS-04	0	71	5	10	10	5	0	75	20	21
2008	AS	19	31	18	18	10	3	1	53	29	124
2008	AS-01	29	43	4	7	11	7	0	77	19	28
2008	AS-02	21	21	21	23	7	5	2	45	33	43
2008	AS-03	22	17	22	28	11	0	0	39	39	18
2008	AS-04	6	39	17	17	22	0	0	44	39	18
2008	AS-05	9	45	36	9	0	0	0	55	9	11

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	41	33	14	8	3	1	74	12	86
2019	AS-01	36	43	14	7	0	0	79	7	14
2019	AS-02	55	18	9	9	5	5	76	14	22
2019	AS-03	25	50	13	6	6	0	75	13	16
2019	AS-04	33	33	13	20	0	0	67	20	15
2019	AS-05	45	27	18	0	9	0	73	9	11
2018	AS	40	34	11	8	7	0	74	15	85
2018	AS-01	62	8	23	8	0	0	69	8	13
2018	AS-02	41	24	10	10	14	0	66	24	29
2018	AS-03	23	54	8	15	0	0	77	15	13
2018	AS-04	42	42	17	0	0	0	83	0	12
2017	AS	41	35	16	4	4	0	76	8	74
2017	AS-01	32	24	29	8	8	0	55	16	13
2017	AS-02	36	39	12	8	4	0	76	12	25
2017	AS-04	69	15	15	0	0	0	85	0	13
2014	AS	25	32	21	14	8	1	58	22	93
2014	AS-01	21	45	14	8	8	4	69	17	24
2014	AS-02	35	20	23	14	9	0	55	23	35
2014	AS-04	20	40	30	10	0	0	60	10	10
2011	AS	32	31	14	10	11	1	64	22	97
2011	AS-01	47	41	6	0	6	0	88	6	17
2011	AS-02	32	32	9	18	6	3	67	24	34
2011	AS-03	8	23	38	0	31	0	31	31	13
2011	AS-04	24	29	14	14	19	0	52	33	21

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	42	42	9	4	2	85	6	85
2019	AS-01	36	50	7	7	0	86	7	14
2019	AS-02	41	41	18	0	0	82	0	22
2019	AS-03	56	31	6	6	0	88	6	16
2019	AS-04	33	47	7	7	7	80	13	15
2019	AS-05	50	40	0	0	10	90	10	10
2018	AS	45	38	5	11	2	82	13	85
2018	AS-01	46	23	15	15	0	69	15	13
2018	AS-02	45	41	3	7	3	86	10	29
2018	AS-03	54	31	0	15	0	85	15	13
2018	AS-04	50	42	8	0	0	92	0	12
2017	AS	39	49	4	7	1	88	8	75
2017	AS-01	32	68	0	0	0	100	0	13
2017	AS-02	36	44	8	12	0	80	12	25
2017	AS-04	43	50	7	0	0	93	0	14

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	59	26	9	3	2	0	0	85	6	86
2019	AS-01	57	14	14	7	7	0	0	71	14	14
2019	AS-02	68	23	9	0	0	0	0	91	0	22
2019	AS-03	50	31	6	6	6	0	0	81	13	16
2019	AS-04	47	27	20	7	0	0	0	73	7	15
2019	AS-05	73	27	0	0	0	0	0	100	0	11
2018	AS	55	33	2	6	2	1	0	89	8	85
2018	AS-01	69	15	0	15	0	0	0	85	15	13
2018	AS-02	55	28	3	10	3	0	0	83	14	29
2018	AS-03	62	38	0	0	0	0	0	100	0	13
2018	AS-04	58	33	0	0	0	8	0	100	0	12
2017	AS	40	41	8	8	1	0	1	82	10	75
2017	AS-01	47	37	8	8	0	0	0	84	8	13
2017	AS-02	48	48	4	0	0	0	0	96	0	25
2017	AS-04	50	22	14	7	0	0	7	77	8	14
2014	AS	37	30	23	3	6	0	1	67	10	93
2014	AS-01	21	37	38	0	4	0	0	58	4	24
2014	AS-02	43	23	17	6	9	0	3	68	15	35
2014	AS-04	30	50	20	0	0	0	0	80	0	10
2011	AS	41	30	16	6	5	0	1	72	11	97
2011	AS-01	53	35	0	6	6	0	0	88	12	17
2011	AS-02	47	26	12	9	6	0	0	74	15	34
2011	AS-03	23	31	38	0	8	0	0	54	8	13
2011	AS-04	19	38	24	10	5	0	5	60	15	21
2008	AS	48	20	11	10	7	2	2	71	18	124
2008	AS-01	57	14	11	7	4	0	7	77	12	28
2008	AS-02	53	14	14	9	7	2	0	69	17	43
2008	AS-03	39	17	11	17	11	0	6	59	29	18
2008	AS-04	33	33	11	0	17	6	0	71	18	18
2008	AS-05	45	27	9	18	0	0	0	73	18	11

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	46	30	12	11	1	0	76	12	83
2019	AS-01	43	7	21	29	0	0	50	29	14
2019	AS-02	40	40	20	0	0	0	80	0	20
2019	AS-03	44	38	0	13	6	0	81	19	16
2019	AS-04	43	36	14	7	0	0	79	7	14
2019	AS-05	73	18	0	9	0	0	91	9	11
2018	AS	33	45	7	7	7	1	79	14	85
2018	AS-01	46	38	0	15	0	0	85	15	13
2018	AS-02	38	34	3	10	14	0	72	24	29
2018	AS-03	15	62	8	0	8	8	83	8	13
2018	AS-04	17	75	8	0	0	0	92	0	12
2017	AS	47	32	9	7	4	1	80	11	75
2017	AS-01	47	32	13	0	8	0	79	8	13
2017	AS-02	48	32	16	0	4	0	80	4	25
2017	AS-04	43	49	7	0	0	0	93	0	14
2014	AS	25	31	25	12	4	3	58	16	93
2014	AS-01	25	29	26	12	8	0	54	21	24
2014	AS-02	23	43	23	5	3	3	68	8	35
2014	AS-04	40	20	10	30	0	0	60	30	10
2011	AS	31	31	16	11	7	3	64	19	97
2011	AS-01	47	18	18	12	6	0	65	18	17
2011	AS-02	35	38	3	15	6	3	76	21	34
2011	AS-03	15	15	23	23	15	8	33	42	13
2011	AS-04	24	33	29	5	10	0	57	14	21
2008	AS	43	34	10	5	4	4	80	9	124
2008	AS-01	68	18	7	7	0	0	86	7	28
2008	AS-02	33	47	7	2	7	5	83	10	43
2008	AS-03	17	50	17	11	6	0	67	17	18
2008	AS-04	44	17	17	6	6	11	69	13	18
2008	AS-05	64	27	9	0	0	0	91	0	11

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	33	34	9	15	4	5	0	70	20	85
2019	AS-01	50	14	7	14	0	14	0	75	17	14
2019	AS-02	29	33	19	5	5	10	0	68	11	21
2019	AS-03	38	31	6	19	6	0	0	69	25	16
2019	AS-04	20	47	7	27	0	0	0	67	27	15
2019	AS-05	36	36	9	9	9	0	0	73	18	11
2018	AS	33	26	20	12	9	0	0	59	21	85
2018	AS-01	58	25	17	0	0	0	0	83	0	12
2018	AS-02	33	23	27	7	10	0	0	57	17	30
2018	AS-03	0	31	23	38	8	0	0	31	46	13
2018	AS-04	33	50	0	8	8	0	0	83	17	12
2017	AS	43	27	9	8	4	8	1	77	13	75
2017	AS-01	32	47	8	13	0	0	0	79	13	13
2017	AS-02	44	20	12	8	4	8	4	73	14	25
2017	AS-04	43	35	14	7	0	0	0	78	7	14
2014	AS	29	29	15	16	6	2	2	61	23	93
2014	AS-01	41	34	8	16	0	0	0	75	16	24
2014	AS-02	20	23	17	17	17	3	3	46	36	35
2014	AS-04	30	30	10	20	0	10	0	67	22	10
2011	AS	27	35	14	13	9	1	0	63	23	97
2011	AS-01	47	18	12	12	6	6	0	69	19	17
2011	AS-02	32	35	12	12	9	0	0	68	21	34
2011	AS-03	0	23	15	31	31	0	0	23	62	13
2011	AS-04	19	52	19	5	5	0	0	71	10	21
2008	AS	29	30	19	14	7	1	1	60	21	124
2008	AS-01	46	32	11	7	4	0	0	79	11	28
2008	AS-02	26	23	16	23	12	0	0	49	35	43
2008	AS-03	17	28	22	17	11	0	6	47	29	18
2008	AS-04	33	17	33	6	6	6	0	53	12	18
2008	AS-05	9	73	9	9	0	0	0	82	9	11

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	22	30	17	15	9	5	1	56	26	86
2019	AS-01	14	29	21	14	7	14	0	50	25	14
2019	AS-02	18	36	18	18	9	0	0	55	27	22
2019	AS-03	25	38	19	13	6	0	0	63	19	16
2019	AS-04	20	20	20	20	7	7	7	46	31	15
2019	AS-05	36	45	0	9	0	9	0	90	10	11
2018	AS	22	21	24	14	15	2	1	45	30	85
2018	AS-01	33	25	33	0	0	8	0	64	0	12
2018	AS-02	20	23	17	13	23	0	3	45	38	30
2018	AS-03	8	15	38	31	8	0	0	23	38	13
2018	AS-04	25	33	17	8	8	8	0	64	18	12
2017	AS	26	24	17	17	15	1	0	50	32	75
2017	AS-01	24	24	24	13	16	0	0	47	29	13
2017	AS-02	32	16	16	16	20	0	0	48	36	25
2017	AS-04	29	21	22	22	7	0	0	50	29	14
2014	AS	15	24	13	14	26	2	6	42	43	93
2014	AS-01	8	29	22	8	16	8	8	44	30	24
2014	AS-02	15	17	9	20	34	0	6	34	57	35
2014	AS-04	20	30	10	30	10	0	0	50	40	10
2011	AS	14	21	13	16	29	4	2	37	48	97
2011	AS-01	41	18	6	29	0	6	0	63	31	17
2011	AS-02	18	26	9	9	35	0	3	45	45	34
2011	AS-03	0	15	0	23	54	8	0	17	83	13
2011	AS-04	5	14	29	10	38	5	0	20	50	21
2008	AS	16	29	10	15	20	7	3	50	39	123
2008	AS-01	32	29	7	11	11	7	4	68	24	28
2008	AS-02	17	26	7	21	21	5	2	46	46	42
2008	AS-03	11	22	11	17	28	11	0	38	50	18
2008	AS-04	0	28	17	17	33	0	6	29	53	18
2008	AS-05	18	45	18	9	0	9	0	70	10	11

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	57	19	12	3	2	1	6	81	6	86
2019	AS-01	50	7	29	0	0	7	7	67	0	14
2019	AS-02	59	18	5	5	0	0	14	89	5	22
2019	AS-03	63	19	6	6	6	0	0	81	13	16
2019	AS-04	67	20	7	7	0	0	0	87	7	15
2019	AS-05	55	27	9	0	9	0	0	82	9	11

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	79	3	3	3	1	2	7	91	5	86
2019	AS-01	57	0	0	7	0	14	21	89	11	14
2019	AS-02	82	9	5	0	0	0	5	95	0	22
2019	AS-03	81	0	6	6	6	0	0	81	13	16
2019	AS-04	93	7	0	0	0	0	0	100	0	15
2019	AS-05	82	0	0	9	0	0	9	90	10	11

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	55	22	12	5	1	2	2	81	6	85
2019	AS-01	36	36	14	0	0	7	7	83	0	14
2019	AS-02	45	23	18	9	0	5	0	71	10	22
2019	AS-03	60	13	13	13	0	0	0	73	13	15
2019	AS-04	87	7	7	0	0	0	0	93	0	15
2019	AS-05	64	27	0	0	9	0	0	91	9	11

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	52	15	9	9	5	2	7	74	15	86
2019	AS-01	29	21	14	7	0	7	21	70	10	14
2019	AS-02	50	23	5	9	9	5	0	76	19	22
2019	AS-03	50	6	19	25	0	0	0	56	25	16
2019	AS-04	67	7	13	0	7	0	7	79	7	15
2019	AS-05	73	9	0	9	0	0	9	90	10	11

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	61	16	4	6	7	6	89	7	85
2019	AS-01	36	21	7	0	14	21	89	0	14
2019	AS-02	50	23	0	9	14	5	89	11	22
2019	AS-03	67	7	7	20	0	0	73	20	15
2019	AS-04	73	20	0	0	7	0	100	0	15
2019	AS-05	91	9	0	0	0	0	100	0	11

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	60	16	8	7	3	2	2	80	11	86
2019	AS-01	50	21	7	0	0	14	7	91	0	14
2019	AS-02	68	9	18	0	5	0	0	77	5	22
2019	AS-03	50	13	0	31	6	0	0	63	38	16
2019	AS-04	73	27	0	0	0	0	0	100	0	15
2019	AS-05	73	18	9	0	0	0	0	91	0	11

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	79	8	4	1	5	4	95	1	85
2019	AS-01	64	14	0	0	14	7	100	0	14
2019	AS-02	81	5	5	0	5	5	95	0	21
2019	AS-03	81	6	6	6	0	0	88	6	16
2019	AS-04	87	13	0	0	0	0	100	0	15
2019	AS-05	91	0	0	0	9	0	100	0	11

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	83	3	2	1	3	7	96	1	86
2019	AS-01	57	7	0	0	14	21	100	0	14
2019	AS-02	86	5	0	0	5	5	100	0	22
2019	AS-03	88	0	6	6	0	0	88	6	16
2019	AS-04	93	7	0	0	0	0	100	0	15
2019	AS-05	91	0	0	0	0	9	100	0	11

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	42	35	12	5	3	1	2	80	8	86
2019	AS-01	36	43	7	7	0	0	7	85	8	14
2019	AS-02	45	18	23	5	0	5	5	70	5	22
2019	AS-03	44	38	6	0	13	0	0	81	13	16
2019	AS-04	27	40	20	7	7	0	0	67	13	15
2019	AS-05	64	36	0	0	0	0	0	100	0	11
2018	AS	35	42	12	9	2	0	0	77	12	86
2018	AS-01	38	31	23	8	0	0	0	69	8	13
2018	AS-02	37	37	10	10	7	0	0	73	17	30
2018	AS-03	38	46	8	8	0	0	0	85	8	13
2018	AS-04	25	58	0	17	0	0	0	83	17	12
2017	AS	44	29	13	8	4	0	1	74	12	75
2017	AS-01	32	21	24	8	8	0	8	57	17	13
2017	AS-02	48	23	20	4	4	0	0	72	8	25
2017	AS-04	57	36	0	7	0	0	0	93	7	14
2014	AS	19	46	11	16	6	1	0	66	23	93
2014	AS-01	12	58	18	12	0	0	0	70	12	24
2014	AS-02	26	29	11	20	11	3	0	56	32	35
2014	AS-04	20	60	0	20	0	0	0	80	20	10
2011	AS	29	43	6	14	7	0	1	73	21	96
2011	AS-01	47	24	12	18	0	0	0	71	18	17
2011	AS-02	30	45	6	12	6	0	0	76	18	33
2011	AS-03	8	38	8	23	23	0	0	46	46	13
2011	AS-04	24	52	5	10	10	0	0	76	19	21

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	50	32	11	2	2	2	0	84	5	84
2019	AS-01	36	43	14	0	0	7	0	85	0	14
2019	AS-02	57	19	14	5	0	5	0	80	5	21
2019	AS-03	50	31	13	0	6	0	0	81	6	16
2019	AS-04	33	47	7	7	7	0	0	80	13	15
2019	AS-05	80	20	0	0	0	0	0	100	0	10
2018	AS	44	35	12	6	2	0	1	80	8	86
2018	AS-01	62	15	15	8	0	0	0	77	8	13
2018	AS-02	43	30	10	10	3	0	3	76	14	30
2018	AS-03	46	46	0	8	0	0	0	92	8	13
2018	AS-04	42	42	17	0	0	0	0	83	0	12
2017	AS	43	32	13	7	4	0	1	76	11	75
2017	AS-01	40	37	8	0	8	0	8	83	9	13
2017	AS-02	36	32	23	4	4	0	0	69	8	25
2017	AS-04	49	43	0	7	0	0	0	93	7	14
2014	AS	28	43	14	9	5	0	1	72	14	93
2014	AS-01	21	51	21	4	0	0	4	74	4	24
2014	AS-02	29	35	17	11	8	0	0	63	20	35
2014	AS-04	30	60	0	10	0	0	0	90	10	10

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	52	33	10	1	1	1	1	87	3	81
2019	AS-01	31	54	8	0	0	0	8	92	0	13
2019	AS-02	67	14	14	0	0	5	0	85	0	21
2019	AS-03	50	29	14	0	7	0	0	79	7	14
2019	AS-04	43	50	7	0	0	0	0	93	0	14
2019	AS-05	64	27	0	9	0	0	0	91	9	11
2018	AS	41	39	12	5	4	0	0	80	8	85
2018	AS-01	46	31	15	8	0	0	0	77	8	13
2018	AS-02	48	28	10	7	7	0	0	76	14	29
2018	AS-03	38	46	15	0	0	0	0	85	0	13
2018	AS-04	42	50	8	0	0	0	0	92	0	12
2017	AS	39	38	12	9	1	0	0	77	11	75
2017	AS-01	47	29	16	0	8	0	0	76	8	13
2017	AS-02	36	39	12	12	0	0	0	76	12	25
2017	AS-04	49	36	7	7	0	0	0	86	7	14
2014	AS	31	38	14	13	3	1	0	69	16	93
2014	AS-01	29	45	18	8	0	0	0	74	8	24
2014	AS-02	35	34	9	17	3	3	0	71	20	35
2014	AS-04	30	40	20	10	0	0	0	70	10	10
2011	AS	37	40	15	5	1	0	1	78	6	97
2011	AS-01	65	29	6	0	0	0	0	94	0	17
2011	AS-02	32	47	12	6	0	0	3	82	6	34
2011	AS-03	23	23	38	15	0	0	0	46	15	13
2011	AS-04	33	43	14	5	5	0	0	76	10	21

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	26	44	20	3	1	6	74	5	86
2019	AS-01	21	50	14	0	0	14	83	0	14
2019	AS-02	27	36	27	0	0	9	70	0	22
2019	AS-03	19	50	19	0	6	6	73	7	16
2019	AS-04	20	40	33	7	0	0	60	7	15
2019	AS-05	45	55	0	0	0	0	100	0	11
2018	AS	31	31	25	7	5	2	63	12	85
2018	AS-01	50	17	33	0	0	0	67	0	12
2018	AS-02	27	27	33	7	7	0	53	13	30
2018	AS-03	15	38	23	23	0	0	54	23	13
2018	AS-04	33	58	0	0	0	8	100	0	12
2017	AS	23	35	24	5	4	9	64	10	75
2017	AS-01	24	24	37	0	8	8	52	9	13
2017	AS-02	28	28	24	8	4	8	61	13	25
2017	AS-04	22	43	29	7	0	0	64	7	14

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	52	31	8	5	3	0	84	8	86
2019	AS-01	57	21	21	0	0	0	79	0	14
2019	AS-02	55	41	0	0	5	0	95	5	22
2019	AS-03	56	19	13	6	6	0	75	13	16
2019	AS-04	47	40	13	0	0	0	87	0	15
2019	AS-05	45	36	0	9	9	0	82	18	11
2018	AS	47	32	7	5	8	1	80	13	85
2018	AS-01	69	23	8	0	0	0	92	0	13
2018	AS-02	34	38	10	7	10	0	72	17	29
2018	AS-03	46	15	8	8	15	8	67	25	13
2018	AS-04	58	33	0	8	0	0	92	8	12
2017	AS	51	27	10	5	5	0	79	11	75
2017	AS-01	47	40	5	8	0	0	87	8	13
2017	AS-02	40	39	12	4	4	0	80	8	25
2017	AS-04	64	14	14	7	0	0	78	7	14
2014	AS	34	34	12	11	9	0	69	19	93
2014	AS-01	37	41	9	4	8	0	78	12	24
2014	AS-02	37	25	14	11	11	0	63	23	35
2014	AS-04	50	30	10	10	0	0	80	10	10
2011	AS	40	30	8	16	4	1	71	21	97
2011	AS-01	59	6	12	18	6	0	65	24	17
2011	AS-02	35	41	12	6	3	3	79	9	34
2011	AS-03	31	23	0	38	8	0	54	46	13
2011	AS-04	48	24	0	24	5	0	71	29	21

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	49	29	18	2	1	0	0	79	4	85
2019	AS-01	71	29	0	0	0	0	0	100	0	14
2019	AS-02	73	23	5	0	0	0	0	95	0	22
2019	AS-03	20	53	27	0	0	0	0	73	0	15
2019	AS-04	47	20	27	7	0	0	0	67	7	15
2019	AS-05	45	9	36	9	0	0	0	55	9	11
2018	AS	51	26	15	6	2	0	0	77	8	86
2018	AS-01	92	0	8	0	0	0	0	92	0	13
2018	AS-02	60	27	13	0	0	0	0	87	0	30
2018	AS-03	23	31	23	23	0	0	0	54	23	13
2018	AS-04	42	33	17	8	0	0	0	75	8	12
2017	AS	45	34	12	6	1	1	0	80	8	75
2017	AS-01	71	29	0	0	0	0	0	100	0	13
2017	AS-02	40	40	12	0	4	4	0	84	4	25
2017	AS-04	14	51	21	14	0	0	0	65	14	14
2014	AS	41	32	14	6	6	0	0	73	13	93
2014	AS-01	51	37	12	0	0	0	0	88	0	24
2014	AS-02	46	26	14	8	6	0	0	72	14	35
2014	AS-04	30	40	20	10	0	0	0	70	10	10
2011	AS	40	34	14	3	7	0	1	75	10	97
2011	AS-01	59	24	12	6	0	0	0	82	6	17
2011	AS-02	44	32	18	0	6	0	0	76	6	34
2011	AS-03	62	8	15	8	8	0	0	69	15	13
2011	AS-04	19	52	10	0	19	0	0	71	19	21
2008	AS	27	35	22	10	6	0	1	62	16	124
2008	AS-01	43	29	14	7	4	0	4	74	11	28
2008	AS-02	26	35	28	7	5	0	0	60	12	43
2008	AS-03	39	39	6	6	11	0	0	78	17	18
2008	AS-04	11	28	28	22	11	0	0	39	33	18
2008	AS-05	9	55	18	18	0	0	0	64	18	11

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	51	20	8	7	3	5	6	79	12	86
2019	AS-01	43	21	0	7	0	14	14	90	10	14
2019	AS-02	59	9	18	5	0	5	5	75	5	22
2019	AS-03	38	38	6	13	6	0	0	75	19	16
2019	AS-04	40	27	7	0	7	7	13	83	8	15
2019	AS-05	64	9	0	18	9	0	0	73	27	11
2017	AS	50	27	7	1	7	3	5	83	9	75
2017	AS-01	47	32	5	0	8	8	0	86	9	13
2017	AS-02	60	24	8	0	0	4	4	91	0	25
2017	AS-04	35	29	0	7	7	0	22	82	18	14
2014	AS	27	26	19	8	8	3	11	61	17	93
2014	AS-01	25	29	14	4	12	8	8	64	20	24
2014	AS-02	26	25	20	9	9	3	9	58	19	35
2014	AS-04	40	30	20	0	0	0	10	78	0	10
2011	AS	33	15	12	14	11	7	6	56	30	97
2011	AS-01	41	0	18	18	6	6	12	50	29	17
2011	AS-02	35	21	6	9	9	12	9	70	22	34
2011	AS-03	23	8	0	31	38	0	0	31	69	13
2011	AS-04	24	14	24	19	5	10	5	44	28	21

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	AS	32	32	36	84
2019	AS-01	38	23	38	13
2019	AS-02	27	32	41	22
2019	AS-03	44	31	25	16
2019	AS-04	13	47	40	15
2019	AS-05	36	36	27	11
2018	AS	34	30	36	86
2018	AS-01	23	38	38	13
2018	AS-02	43	30	27	30
2018	AS-03	31	8	62	13
2018	AS-04	25	50	25	12
2017	AS	35	30	36	75
2017	AS-01	32	40	29	13
2017	AS-02	32	32	36	25
2017	AS-04	36	43	21	14
2014	AS	36	36	29	92
2014	AS-01	25	45	30	24
2014	AS-02	40	37	23	35
2014	AS-04	30	50	20	10
2011	AS	40	32	28	97
2011	AS-01	41	41	18	17
2011	AS-02	41	26	32	34
2011	AS-03	69	8	23	13
2011	AS-04	24	48	29	21

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	AS	15	19	58	0	0	8	26
2018	AS	14	32	36	0	7	11	28
2018	AS-02	8	17	58	0	8	8	12
2017	AS	31	3	58	0	0	8	26
2014	AS	15	12	67	3	9999	3	33
2014	AS-02	7	0	86	0	9999	7	14
2011	AS	10	21	51	5	9999	13	39
2011	AS-02	0	21	50	7	9999	21	14

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	50	31	13	6	0	0	0	81	6	86
2019	AS-01	36	29	36	0	0	0	0	64	0	14
2019	AS-02	55	23	18	5	0	0	0	77	5	22
2019	AS-03	56	31	6	6	0	0	0	88	6	16
2019	AS-04	53	20	7	20	0	0	0	73	20	15
2019	AS-05	45	55	0	0	0	0	0	100	0	11
2018	AS	53	40	3	2	1	0	0	93	3	86
2018	AS-01	85	15	0	0	0	0	0	100	0	13
2018	AS-02	53	37	3	3	3	0	0	90	7	30
2018	AS-03	46	54	0	0	0	0	0	100	0	13
2018	AS-04	58	33	0	8	0	0	0	92	8	12
2017	AS	44	45	7	3	1	0	0	89	4	75
2017	AS-01	24	60	8	0	8	0	0	84	8	13
2017	AS-02	48	43	8	0	0	0	0	92	0	25
2017	AS-04	50	43	7	0	0	0	0	93	0	14
2014	AS	42	31	18	3	1	1	3	76	4	93
2014	AS-01	45	33	14	4	0	4	0	82	4	24
2014	AS-02	40	31	23	3	0	0	3	74	3	35
2014	AS-04	60	30	10	0	0	0	0	90	0	10
2011	AS	36	37	14	10	2	0	0	73	12	97
2011	AS-01	53	29	12	6	0	0	0	82	6	17
2011	AS-02	35	38	15	12	0	0	0	74	12	34
2011	AS-03	23	38	8	23	8	0	0	62	31	13
2011	AS-04	33	38	19	5	5	0	0	71	10	21
2008	AS	46	36	9	4	4	1	0	83	8	124
2008	AS-01	57	25	11	4	4	0	0	82	7	28
2008	AS-02	51	33	5	7	2	2	0	86	10	43
2008	AS-03	39	28	11	6	17	0	0	67	22	18
2008	AS-04	50	33	17	0	0	0	0	83	0	18
2008	AS-05	18	73	9	0	0	0	0	91	0	11

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	38	40	16	1	0	3	1	82	1	86
2019	AS-01	50	29	7	0	0	7	7	92	0	14
2019	AS-02	45	27	18	0	0	9	0	80	0	22
2019	AS-03	31	50	19	0	0	0	0	81	0	16
2019	AS-04	20	53	27	0	0	0	0	73	0	15
2019	AS-05	27	55	9	9	0	0	0	82	9	11
2018	AS	42	35	12	6	4	1	0	79	10	85
2018	AS-01	67	17	0	17	0	0	0	83	17	12
2018	AS-02	47	27	17	3	7	0	0	73	10	30
2018	AS-03	15	46	38	0	0	0	0	62	0	13
2018	AS-04	67	33	0	0	0	0	0	100	0	12
2017	AS	40	36	18	5	0	1	0	77	5	75
2017	AS-01	40	45	16	0	0	0	0	84	0	13
2017	AS-02	36	28	24	8	0	4	0	67	8	25
2017	AS-04	50	36	14	0	0	0	0	86	0	14
2014	AS	35	30	21	8	1	3	0	68	10	93
2014	AS-01	45	30	25	0	0	0	0	75	0	24
2014	AS-02	32	37	17	11	3	0	0	69	14	35
2014	AS-04	60	20	10	10	0	0	0	80	10	10
2011	AS	33	42	15	4	3	2	0	77	7	97
2011	AS-01	53	29	12	0	6	0	0	82	6	17
2011	AS-02	32	47	15	3	0	3	0	82	3	34
2011	AS-03	15	46	15	15	8	0	0	62	23	13
2011	AS-04	24	48	24	0	0	5	0	75	0	21

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	7	24	26	27	13	1	2	41	32	85
2019	AS-01	0	8	8	69	8	8	0	83	8	13
2019	AS-02	0	27	23	36	14	0	0	50	27	22
2019	AS-03	13	13	31	13	25	0	6	40	27	16
2019	AS-04	7	40	47	0	0	0	7	0	50	15
2019	AS-05	18	27	18	27	9	0	0	36	45	11
2018	AS	9	22	36	17	14	0	1	32	32	86
2018	AS-01	0	38	8	23	23	0	8	50	42	13
2018	AS-02	13	13	40	20	13	0	0	33	27	30
2018	AS-03	0	38	31	31	0	0	0	31	38	13
2018	AS-04	8	8	67	8	8	0	0	17	17	12
2017	AS	5	25	39	11	14	1	4	26	32	74
2017	AS-01	0	9	31	17	17	0	26	46	12	12
2017	AS-02	8	28	36	12	16	0	0	28	35	25
2017	AS-04	7	43	43	0	7	0	0	7	50	14
2014	AS	11	27	34	21	6	0	1	27	38	93
2014	AS-01	12	16	25	34	8	0	4	44	30	24
2014	AS-02	9	29	40	14	9	0	0	23	37	35
2014	AS-04	20	30	30	20	0	0	0	20	50	10
2011	AS	6	27	38	11	11	0	6	24	35	97
2011	AS-01	0	6	41	18	35	0	0	53	6	17
2011	AS-02	9	24	41	12	6	0	9	19	35	34
2011	AS-03	0	38	31	15	8	0	8	25	42	13
2011	AS-04	14	29	38	10	10	0	0	19	43	21
2008	AS	11	27	36	14	6	1	5	21	41	124
2008	AS-01	7	29	25	18	14	4	4	35	38	28
2008	AS-02	12	19	47	14	7	0	2	21	31	43
2008	AS-03	11	11	56	11	0	0	11	13	25	18
2008	AS-04	22	39	28	6	0	0	6	6	65	18
2008	AS-05	0	55	27	18	0	0	0	18	55	11

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	2	8	21	32	26	6	5	64	12	85
2019	AS-01	0	8	15	38	23	15	0	73	9	13
2019	AS-02	0	5	18	27	27	14	9	71	6	22
2019	AS-03	6	19	19	25	25	0	6	53	27	16
2019	AS-04	0	13	20	40	20	0	7	64	14	15
2019	AS-05	9	0	27	36	27	0	0	64	9	11
2018	AS	5	14	24	31	26	0	0	57	19	84
2018	AS-01	9	9	9	27	45	0	0	73	18	11
2018	AS-02	7	20	27	27	20	0	0	47	27	30
2018	AS-03	0	15	31	31	23	0	0	54	15	13
2018	AS-04	0	8	17	42	33	0	0	75	8	12
2017	AS	6	11	34	23	20	0	6	47	18	73
2017	AS-01	0	0	34	28	9	0	28	52	0	11
2017	AS-02	8	12	52	4	24	0	0	28	20	25
2017	AS-04	7	14	29	35	14	0	0	49	22	14
2014	AS	4	20	21	27	16	5	5	49	27	91
2014	AS-01	4	17	14	34	13	4	13	57	26	23
2014	AS-02	9	14	23	26	17	6	6	48	26	35
2011	AS	9	14	14	29	18	4	11	55	28	97
2011	AS-01	0	0	12	41	41	0	6	88	0	17
2011	AS-02	12	9	21	26	15	6	12	50	25	34
2011	AS-03	15	23	15	38	0	0	8	42	42	13
2011	AS-04	14	19	14	19	10	10	14	38	44	21
2008	AS	11	26	25	15	13	3	6	31	41	124
2008	AS-01	7	25	21	14	18	4	11	38	38	28
2008	AS-02	5	30	26	19	16	2	2	37	37	43
2008	AS-03	22	28	22	11	6	0	11	19	56	18
2008	AS-04	17	22	33	17	0	0	11	19	44	18
2008	AS-05	18	9	27	18	18	9	0	40	30	11

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	5	12	36	28	12	2	6	43	18	86
2019	AS-01	0	7	21	64	0	7	0	69	8	14
2019	AS-02	0	14	36	23	14	5	9	42	16	22
2019	AS-03	13	13	38	13	19	0	6	33	27	16
2019	AS-04	13	13	53	7	0	0	13	8	31	15
2019	AS-05	0	18	36	27	18	0	0	45	18	11
2018	AS	9	19	38	18	9	2	5	29	30	85
2018	AS-01	8	17	25	17	17	8	8	40	30	12
2018	AS-02	7	23	47	13	10	0	0	23	30	30
2018	AS-03	15	8	54	0	8	0	15	9	27	13
2018	AS-04	8	17	33	33	0	0	8	36	27	12
2017	AS	10	23	30	17	18	1	1	36	34	73
2017	AS-01	0	28	44	9	9	0	9	21	31	11
2017	AS-02	8	36	28	12	16	0	0	28	43	25
2017	AS-04	14	29	14	22	21	0	0	43	43	14
2014	AS	16	23	36	14	6	1	4	21	41	93
2014	AS-01	16	8	46	8	4	4	12	15	30	24
2014	AS-02	17	29	23	20	9	0	3	29	47	35
2014	AS-04	20	40	30	10	0	0	0	10	60	10
2011	AS	16	18	33	10	11	1	10	24	38	97
2011	AS-01	12	6	41	12	29	0	0	41	18	17
2011	AS-02	9	21	41	6	12	3	9	20	33	34
2011	AS-03	15	23	46	8	0	0	8	8	42	13
2011	AS-04	29	10	19	24	0	0	19	29	47	21
2008	AS	16	24	33	11	5	2	9	17	45	123
2008	AS-01	14	25	29	11	4	7	11	17	48	28
2008	AS-02	12	19	45	12	7	0	5	20	33	42
2008	AS-03	28	17	33	11	0	0	11	13	50	18
2008	AS-04	28	28	11	17	0	0	17	20	67	18
2008	AS-05	9	36	36	0	9	0	9	10	50	11

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	2	13	33	30	17	4	1	49	16	83
2019	AS-01	0	8	8	62	15	8	0	83	8	13
2019	AS-02	0	5	24	33	29	5	5	68	5	21
2019	AS-03	0	13	53	13	13	7	0	29	14	15
2019	AS-04	13	13	33	27	13	0	0	40	27	15
2019	AS-05	0	36	36	18	9	0	0	27	36	11
2018	AS	6	8	31	35	18	0	2	54	14	85
2018	AS-01	0	8	0	58	25	0	8	91	9	12
2018	AS-02	7	3	27	40	20	0	3	62	10	30
2018	AS-03	8	15	54	8	15	0	0	23	23	13
2018	AS-04	0	17	25	42	17	0	0	58	17	12
2017	AS	4	12	33	31	17	1	1	49	17	73
2017	AS-01	0	19	34	28	9	0	9	41	21	11
2017	AS-02	8	4	39	24	20	4	0	46	13	25
2017	AS-04	0	22	49	15	14	0	0	29	22	14
2014	AS	8	13	39	24	12	1	4	38	21	93
2014	AS-01	8	4	33	18	21	0	16	46	15	24
2014	AS-02	9	14	37	29	11	0	0	40	23	35
2014	AS-04	10	30	30	20	10	0	0	30	40	10
2011	AS	13	13	34	24	9	0	7	36	27	96
2011	AS-01	6	6	41	24	24	0	0	47	12	17
2011	AS-02	18	9	39	18	6	0	9	27	30	33
2011	AS-03	0	15	38	38	0	0	8	42	17	13
2011	AS-04	19	10	29	33	5	0	5	40	30	21
2008	AS	9	25	33	15	10	1	7	27	37	124
2008	AS-01	7	25	21	14	14	4	14	35	39	28
2008	AS-02	5	21	37	19	16	0	2	36	26	43
2008	AS-03	22	11	33	17	6	0	11	25	38	18
2008	AS-04	11	39	28	11	0	0	11	13	56	18
2008	AS-05	9	36	36	9	9	0	0	18	45	11

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	11	12	22	31	19	2	4	53	24	85
2019	AS-01	0	0	23	54	15	8	0	75	0	13
2019	AS-02	0	9	9	45	27	5	5	80	10	22
2019	AS-03	13	19	25	19	19	0	6	40	33	16
2019	AS-04	20	20	13	33	7	0	7	43	43	15
2019	AS-05	18	9	45	9	18	0	0	27	27	11
2018	AS	13	24	31	22	9	0	1	32	37	85
2018	AS-01	0	25	0	42	25	0	8	73	27	12
2018	AS-02	20	13	37	17	13	0	0	30	33	30
2018	AS-03	15	46	23	15	0	0	0	15	62	13
2018	AS-04	8	33	33	17	8	0	0	25	42	12
2017	AS	4	27	37	14	15	0	3	30	32	74
2017	AS-01	0	26	40	0	17	0	17	21	31	12
2017	AS-02	8	16	52	8	16	0	0	24	24	25
2017	AS-04	0	50	14	22	14	0	0	35	50	14
2014	AS	14	20	34	18	9	0	5	28	36	93
2014	AS-01	4	21	22	25	12	0	16	44	30	24
2014	AS-02	9	20	43	17	11	0	0	29	28	35
2014	AS-04	20	50	20	0	0	0	10	0	78	10
2011	AS	14	22	23	14	13	1	12	32	42	97
2011	AS-01	6	12	12	12	53	0	6	69	19	17
2011	AS-02	15	18	21	24	6	0	18	36	39	34
2011	AS-03	15	31	15	8	15	0	15	27	55	13
2011	AS-04	24	29	19	14	0	5	10	17	61	21
2008	AS	17	24	26	17	7	2	6	27	45	123
2008	AS-01	14	11	29	18	14	4	11	38	29	28
2008	AS-02	12	26	31	14	10	5	2	26	41	42
2008	AS-03	17	28	28	17	0	0	11	19	50	18
2008	AS-04	39	22	17	17	0	0	6	18	65	18
2008	AS-05	9	36	18	36	0	0	0	36	45	11

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	7	13	24	33	12	7	5	51	23	85
2019	AS-01	0	0	15	69	0	15	0	82	0	13
2019	AS-02	0	9	36	27	14	9	5	47	11	22
2019	AS-03	13	19	13	25	19	6	6	50	36	16
2019	AS-04	20	13	20	27	7	7	7	38	38	15
2019	AS-05	9	18	27	27	18	0	0	45	27	11
2018	AS	11	21	26	26	8	7	1	37	35	85
2018	AS-01	8	17	0	42	17	17	0	70	30	12
2018	AS-02	20	17	20	33	7	3	0	41	38	30
2018	AS-03	0	31	31	23	0	8	8	27	36	13
2018	AS-04	8	17	33	8	17	17	0	30	30	12
2017	AS	11	22	29	20	12	4	3	34	35	73
2017	AS-01	9	19	28	19	9	6	9	33	33	11
2017	AS-02	20	20	28	8	16	8	0	26	43	25
2017	AS-04	0	29	22	36	6	0	7	45	31	14
2014	AS	14	16	22	34	9	1	4	45	32	93
2014	AS-01	16	12	8	38	12	4	8	58	33	24
2014	AS-02	11	17	28	32	6	0	6	40	30	35
2014	AS-04	10	50	10	30	0	0	0	30	60	10
2011	AS	18	17	21	14	19	5	7	37	39	96
2011	AS-01	12	0	24	12	47	6	0	63	13	17
2011	AS-02	24	18	18	21	6	3	12	31	48	34
2011	AS-03	8	23	31	8	15	8	8	27	36	13
2011	AS-04	20	25	20	15	10	10	0	28	50	20
2008	AS	27	24	24	11	7	2	7	19	55	123
2008	AS-01	25	14	29	14	7	4	7	24	44	28
2008	AS-02	24	26	17	12	12	2	7	26	55	42
2008	AS-03	33	28	22	6	0	0	11	6	69	18
2008	AS-04	33	22	28	6	0	0	11	6	63	18
2008	AS-05	27	18	27	18	9	0	0	27	45	11

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	2	13	36	29	14	2	4	46	16	84
2019	AS-01	0	0	23	54	15	8	0	75	0	13
2019	AS-02	0	10	29	33	19	5	5	58	11	21
2019	AS-03	13	13	44	6	19	0	6	27	27	16
2019	AS-04	0	33	40	7	13	0	7	21	36	15
2019	AS-05	0	18	36	45	0	0	0	45	18	11
2018	AS	7	18	38	22	13	0	2	36	25	85
2018	AS-01	8	0	17	42	25	0	8	73	9	12
2018	AS-02	7	27	30	20	17	0	0	37	33	30
2018	AS-03	15	8	54	8	8	0	8	17	25	13
2018	AS-04	0	33	8	42	17	0	0	58	33	12
2017	AS	6	22	30	25	14	1	3	40	29	73
2017	AS-01	0	9	15	47	9	0	19	69	12	11
2017	AS-02	4	28	40	8	20	0	0	28	32	25
2017	AS-04	7	22	22	36	14	0	0	50	29	14
2014	AS	9	19	33	23	6	4	5	32	31	93
2014	AS-01	8	12	22	25	8	4	21	44	27	24
2014	AS-02	14	17	31	23	9	6	0	34	33	35
2014	AS-04	0	30	40	30	0	0	0	30	30	10

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	2	14	28	34	15	1	5	53	18	85
2019	AS-01	0	8	15	54	15	8	0	75	8	13
2019	AS-02	5	14	18	36	18	0	9	60	20	22
2019	AS-03	6	13	38	19	19	0	6	40	20	16
2019	AS-04	0	27	20	47	0	0	7	50	29	15
2019	AS-05	0	0	55	27	18	0	0	45	0	11

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	20	38	21	14	1	5	61	16	84
2019	AS-01	21	50	0	14	0	14	83	17	14
2019	AS-02	23	41	18	9	0	9	70	10	22
2019	AS-03	20	33	33	13	0	0	53	13	15
2019	AS-04	13	33	33	20	0	0	47	20	15
2019	AS-05	10	40	10	30	10	0	50	40	10

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	60	27	7	5	1	0	87	6	85
2019	AS-01	50	21	14	14	0	0	71	14	14
2019	AS-02	62	24	10	5	0	0	86	5	21
2019	AS-03	56	31	6	0	6	0	88	6	16
2019	AS-04	60	27	7	7	0	0	87	7	15
2019	AS-05	64	36	0	0	0	0	100	0	11
2018	AS	39	27	18	8	7	1	67	15	85
2018	AS-01	38	15	23	15	0	8	58	17	13
2018	AS-02	38	24	17	7	14	0	62	21	29
2018	AS-03	38	23	15	15	8	0	62	23	13
2018	AS-04	50	25	25	0	0	0	75	0	12
2017	AS	36	38	15	7	4	0	74	11	75
2017	AS-01	24	53	8	8	8	0	76	16	13
2017	AS-02	36	31	16	12	4	0	68	16	25
2017	AS-04	36	35	22	7	0	0	71	7	14
2014	AS	31	38	16	11	4	0	69	15	93
2014	AS-01	37	38	16	4	4	0	75	8	24
2014	AS-02	28	37	14	14	6	0	66	20	35
2014	AS-04	40	30	10	20	0	0	70	20	10

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	56	35	5	5	0	91	5	86
2019	AS-01	50	21	14	14	0	71	14	14
2019	AS-02	68	27	5	0	0	95	0	22
2019	AS-03	63	38	0	0	0	100	0	16
2019	AS-04	33	60	7	0	0	93	0	15
2019	AS-05	64	18	0	18	0	82	18	11
2018	AS	51	36	7	5	1	87	6	85
2018	AS-01	69	15	0	8	8	85	15	13
2018	AS-02	59	21	10	10	0	79	10	29
2018	AS-03	31	54	15	0	0	85	0	13
2018	AS-04	50	42	8	0	0	92	0	12
2017	AS	47	38	9	4	1	85	5	75
2017	AS-01	40	45	16	0	0	84	0	13
2017	AS-02	40	39	12	8	0	80	8	25
2017	AS-04	57	29	7	7	0	86	7	14
2014	AS	50	37	8	5	0	87	5	93
2014	AS-01	59	37	0	4	0	96	4	24
2014	AS-02	52	37	6	6	0	89	6	35
2014	AS-04	50	20	10	20	0	70	20	10

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	48	35	9	5	0	3	0	86	5	86
2019	AS-01	36	50	7	0	0	7	0	92	0	14
2019	AS-02	45	27	18	0	0	9	0	80	0	22
2019	AS-03	50	38	6	6	0	0	0	88	6	16
2019	AS-04	60	27	7	7	0	0	0	87	7	15
2019	AS-05	45	36	0	18	0	0	0	82	18	11
2018	AS	42	33	16	2	4	0	2	77	6	85
2018	AS-01	46	15	23	0	0	0	15	73	0	13
2018	AS-02	41	28	24	0	7	0	0	69	7	29
2018	AS-03	31	46	8	15	0	0	0	77	15	13
2018	AS-04	50	42	8	0	0	0	0	92	0	12

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	47	37	12	1	1	2	86	2	86
2019	AS-01	57	29	7	0	0	7	92	0	14
2019	AS-02	55	27	14	0	0	5	86	0	22
2019	AS-03	25	56	13	0	6	0	81	6	16
2019	AS-04	33	47	20	0	0	0	80	0	15
2019	AS-05	64	27	0	9	0	0	91	9	11
2018	AS	47	38	12	1	2	0	85	3	86
2018	AS-01	62	38	0	0	0	0	100	0	13
2018	AS-02	47	37	13	0	3	0	83	3	30
2018	AS-03	38	31	23	8	0	0	69	8	13
2018	AS-04	42	58	0	0	0	0	100	0	12
2017	AS	40	42	8	5	0	4	86	6	75
2017	AS-01	24	68	0	0	0	8	100	0	13
2017	AS-02	48	32	8	8	0	4	83	8	25
2017	AS-04	50	21	22	7	0	0	71	7	14
2014	AS	42	34	13	4	1	5	81	6	93
2014	AS-01	51	45	0	0	0	4	100	0	24
2014	AS-02	37	29	23	6	3	3	68	9	35
2014	AS-04	40	40	10	0	0	10	89	0	10
2011	AS	33	42	13	3	5	3	78	9	97
2011	AS-01	59	12	6	6	12	6	75	19	17
2011	AS-02	32	41	12	6	6	3	76	12	34
2011	AS-03	23	62	8	0	0	8	92	0	13
2011	AS-04	24	52	19	0	5	0	76	5	21

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	51	30	10	2	1	5	0	85	4	86
2019	AS-01	50	14	14	0	0	21	0	82	0	14
2019	AS-02	68	18	9	0	0	5	0	90	0	22
2019	AS-03	31	50	13	6	0	0	0	81	6	16
2019	AS-04	40	47	7	7	0	0	0	87	7	15
2019	AS-05	64	27	0	0	9	0	0	91	9	11
2018	AS	48	36	9	2	2	1	1	86	5	86
2018	AS-01	69	31	0	0	0	0	0	100	0	13
2018	AS-02	50	27	13	3	3	0	3	79	7	30
2018	AS-03	31	38	23	8	0	0	0	69	8	13
2018	AS-04	42	58	0	0	0	0	0	100	0	12
2017	AS	48	33	12	1	1	4	0	84	3	74
2017	AS-01	40	37	8	0	8	8	0	83	9	13
2017	AS-02	44	43	8	0	0	4	0	92	0	25
2017	AS-04	50	14	29	8	0	0	0	64	8	14
2014	AS	50	32	9	3	0	6	0	87	3	93
2014	AS-01	63	29	4	0	0	4	0	96	0	24
2014	AS-02	49	40	6	3	0	3	0	91	3	35
2014	AS-04	30	50	10	0	0	10	0	89	0	10

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	61	28	8	2	0	89	2	85
2019	AS-01	79	14	7	0	0	93	0	14
2019	AS-02	68	23	5	5	0	91	5	22
2019	AS-03	38	50	13	0	0	88	0	16
2019	AS-04	47	40	13	0	0	87	0	15
2019	AS-05	82	9	0	9	0	91	9	11
2018	AS	56	31	5	7	1	87	8	86
2018	AS-01	85	15	0	0	0	100	0	13
2018	AS-02	57	20	13	7	3	77	10	30
2018	AS-03	38	46	0	15	0	85	15	13
2018	AS-04	42	58	0	0	0	100	0	12
2017	AS	48	34	13	3	1	82	4	75
2017	AS-01	32	45	24	0	0	76	0	13
2017	AS-02	40	39	16	4	0	80	4	25
2017	AS-04	71	14	14	0	0	86	0	14
2014	AS	44	39	11	4	2	83	6	93
2014	AS-01	49	51	0	0	0	100	0	24
2014	AS-02	43	37	11	3	6	80	9	35
2014	AS-04	40	30	30	0	0	70	0	10
2011	AS	38	43	14	2	2	81	4	97
2011	AS-01	65	29	0	0	6	94	6	17
2011	AS-02	41	41	18	0	0	82	0	34
2011	AS-03	15	62	15	8	0	77	8	13
2011	AS-04	24	52	19	0	5	76	5	21
2008	AS	39	35	18	4	4	74	8	124
2008	AS-01	54	21	18	4	4	75	7	28
2008	AS-02	35	30	26	5	5	65	9	43
2008	AS-03	39	22	17	11	11	61	22	18
2008	AS-04	22	67	11	0	0	89	0	18
2008	AS-05	45	45	9	0	0	91	0	11

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	45	29	7	7	4	5	4	81	12	85
2019	AS-01	29	29	7	7	14	14	0	67	25	14
2019	AS-02	52	14	10	5	0	5	14	82	6	21
2019	AS-03	44	38	6	6	6	0	0	81	13	16
2019	AS-04	40	40	7	7	0	7	0	86	7	15
2019	AS-05	55	27	0	18	0	0	0	82	18	11
2018	AS	29	38	15	8	5	4	1	70	14	85
2018	AS-01	31	31	15	15	0	8	0	67	17	13
2018	AS-02	34	31	17	7	7	3	0	68	14	29
2018	AS-03	15	46	23	15	0	0	0	62	15	13
2018	AS-04	33	25	17	8	0	8	8	70	10	12
2017	AS	29	29	19	11	1	2	9	65	14	75
2017	AS-01	16	24	32	8	0	13	8	50	10	13
2017	AS-02	40	24	24	8	0	0	4	67	8	25
2017	AS-04	29	29	22	14	0	0	7	62	15	14
2014	AS	25	34	25	5	4	3	3	63	10	93
2014	AS-01	29	29	26	0	8	0	8	63	9	24
2014	AS-02	29	37	14	8	3	6	3	72	12	35
2014	AS-04	10	50	30	10	0	0	0	60	10	10

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	51	35	8	4	1	1	0	87	5	85
2019	AS-01	36	43	7	0	7	7	0	85	8	14
2019	AS-02	52	33	14	0	0	0	0	86	0	21
2019	AS-03	44	44	0	13	0	0	0	88	13	16
2019	AS-04	53	40	7	0	0	0	0	93	0	15
2019	AS-05	64	27	0	9	0	0	0	91	9	11
2018	AS	49	33	7	5	4	2	0	84	8	85
2018	AS-01	58	17	17	0	0	8	0	82	0	12
2018	AS-02	50	33	7	3	7	0	0	83	10	30
2018	AS-03	38	38	0	23	0	0	0	77	23	13
2018	AS-04	42	50	0	0	0	8	0	100	0	12
2017	AS	51	32	10	4	1	1	0	84	5	75
2017	AS-01	47	16	29	8	0	0	0	63	8	13
2017	AS-02	40	48	4	4	0	4	0	92	4	25
2017	AS-04	58	28	14	0	0	0	0	86	0	14
2014	AS	40	32	15	4	5	1	2	74	10	93
2014	AS-01	41	37	9	0	4	4	4	85	4	24
2014	AS-02	37	29	20	3	9	0	3	68	12	35
2014	AS-04	50	20	30	0	0	0	0	70	0	10
2011	AS	37	35	13	7	2	4	1	76	10	97
2011	AS-01	41	35	6	6	6	6	0	81	13	17
2011	AS-02	32	35	18	9	0	3	3	72	9	34
2011	AS-03	38	31	15	15	0	0	0	69	15	13
2011	AS-04	33	38	14	5	5	5	0	75	10	21
2008	AS	31	40	6	8	10	3	3	75	19	124
2008	AS-01	25	36	7	4	18	0	11	68	24	28
2008	AS-02	33	33	7	12	9	5	2	70	23	43
2008	AS-03	39	39	6	6	6	6	0	82	12	18
2008	AS-04	22	44	6	17	6	6	0	71	24	18
2008	AS-05	36	64	0	0	0	0	0	100	0	11

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	51	31	14	0	0	3	86	0	86
2019	AS-01	43	21	21	0	0	14	75	0	14
2019	AS-02	64	23	14	0	0	0	86	0	22
2019	AS-03	38	44	19	0	0	0	81	0	16
2019	AS-04	47	47	7	0	0	0	93	0	15
2019	AS-05	55	27	9	0	0	9	90	0	11
2018	AS	45	38	13	1	4	0	82	5	85
2018	AS-01	67	17	8	8	0	0	83	8	12
2018	AS-02	50	33	10	0	7	0	83	7	30
2018	AS-03	15	62	23	0	0	0	77	0	13
2018	AS-04	58	42	0	0	0	0	100	0	12

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	29	20	20	10	5	15	1	58	18	86
2019	AS-01	21	7	14	14	7	36	0	44	33	14
2019	AS-02	27	18	36	0	0	14	5	56	0	22
2019	AS-03	31	25	25	13	0	6	0	60	13	16
2019	AS-04	20	13	20	13	13	20	0	42	33	15
2019	AS-05	45	36	0	0	9	9	0	90	10	11
2018	AS	25	23	19	10	14	8	1	53	26	84
2018	AS-01	36	18	27	0	0	9	9	67	0	11
2018	AS-02	30	30	20	3	13	3	0	62	17	30
2018	AS-03	8	15	31	31	8	8	0	25	42	13
2018	AS-04	25	25	0	17	8	25	0	67	33	12
2017	AS	22	29	18	8	11	11	1	58	21	75
2017	AS-01	16	16	32	8	16	13	0	36	27	13
2017	AS-02	20	40	8	4	8	16	4	75	15	25
2017	AS-04	29	22	35	7	7	0	0	51	14	14
2014	AS	14	24	19	13	17	9	4	43	34	93
2014	AS-01	12	30	12	12	12	8	12	53	31	24
2014	AS-02	14	23	26	9	25	3	0	38	35	35
2014	AS-04	10	20	50	10	0	10	0	33	11	10
2011	AS	15	15	21	16	16	12	3	37	39	97
2011	AS-01	29	29	6	6	24	6	0	63	31	17
2011	AS-02	21	15	26	15	12	6	6	40	30	34
2011	AS-03	0	8	15	23	23	31	0	11	67	13
2011	AS-04	5	14	29	29	14	5	5	21	47	21

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	58	38	0	3	0	97	3	86
2019	AS-01	79	21	0	0	0	100	0	14
2019	AS-02	59	36	0	5	0	95	5	22
2019	AS-03	44	56	0	0	0	100	0	16
2019	AS-04	33	60	0	7	0	93	7	15
2019	AS-05	82	18	0	0	0	100	0	11
2017	AS	56	34	5	4	0	91	4	75
2017	AS-01	55	37	8	0	0	92	0	13
2017	AS-02	56	44	0	0	0	100	0	25
2017	AS-04	35	36	14	14	0	71	14	14
2014	AS	48	38	2	12	0	86	12	93
2014	AS-01	54	42	0	4	0	96	4	24
2014	AS-02	49	45	0	6	0	94	6	35
2014	AS-04	60	20	0	20	0	80	20	10
2011	AS	41	47	3	6	2	89	8	97
2011	AS-01	59	24	6	6	6	82	12	17
2011	AS-02	41	53	0	6	0	94	6	34
2011	AS-03	31	54	8	0	8	85	8	13
2011	AS-04	43	43	5	10	0	86	10	21
2008	AS	55	39	0	6	1	94	6	124
2008	AS-01	79	18	0	4	0	96	4	28
2008	AS-02	44	49	0	7	0	93	7	43
2008	AS-03	39	50	0	6	6	89	11	18
2008	AS-04	44	44	0	11	0	89	11	18
2008	AS-05	73	27	0	0	0	100	0	11

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	64	30	3	2	0	94	2	86
2019	AS-01	64	21	7	7	0	86	7	14
2019	AS-02	73	23	5	0	0	95	0	22
2019	AS-03	56	44	0	0	0	100	0	16
2019	AS-04	53	40	0	7	0	93	7	15
2019	AS-05	73	27	0	0	0	100	0	11
2017	AS	48	40	3	8	1	88	9	75
2017	AS-01	47	37	8	8	0	84	8	13
2017	AS-02	48	44	4	0	4	92	4	25
2017	AS-04	57	29	0	15	0	85	15	14
2014	AS	43	30	12	8	8	73	15	93
2014	AS-01	58	29	9	4	0	86	4	24
2014	AS-02	40	26	11	14	9	66	23	35
2014	AS-04	50	30	10	0	10	80	10	10
2011	AS	46	35	8	7	3	81	10	97
2011	AS-01	76	18	0	6	0	94	6	17
2011	AS-02	44	41	9	6	0	85	6	34
2011	AS-03	38	31	8	15	8	69	23	13
2011	AS-04	43	33	10	10	5	76	14	21

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	55	36	6	2	0	92	2	83
2019	AS-01	50	21	29	0	0	71	0	14
2019	AS-02	52	33	5	10	0	86	10	21
2019	AS-03	67	33	0	0	0	100	0	15
2019	AS-04	33	67	0	0	0	100	0	15
2019	AS-05	82	18	0	0	0	100	0	11
2017	AS	59	31	4	5	0	91	5	75
2017	AS-01	55	29	16	0	0	84	0	13
2017	AS-02	44	52	4	0	0	96	0	25
2017	AS-04	78	14	0	7	0	93	7	14
2014	AS	47	32	14	3	3	80	6	93
2014	AS-01	62	30	8	0	0	92	0	24
2014	AS-02	43	34	11	3	9	77	11	35
2014	AS-04	50	30	20	0	0	80	0	10

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	69	24	1	3	1	1	94	5	86
2019	AS-01	57	29	7	0	0	7	92	0	14
2019	AS-02	64	27	0	9	0	0	91	9	22
2019	AS-03	81	19	0	0	0	0	100	0	16
2019	AS-04	60	33	0	7	0	0	93	7	15
2019	AS-05	91	9	0	0	0	0	100	0	11
2017	AS	63	25	4	6	0	1	89	7	75
2017	AS-01	40	45	8	0	0	8	91	0	13
2017	AS-02	52	28	4	16	0	0	80	16	25
2017	AS-04	64	29	7	0	0	0	93	0	14
2014	AS	53	29	5	10	1	2	84	11	93
2014	AS-01	63	16	4	8	0	8	87	9	24
2014	AS-02	54	29	3	14	0	0	83	14	35
2014	AS-04	30	40	0	20	10	0	70	30	10
2011	AS	62	27	3	8	0	0	89	8	97
2011	AS-01	76	18	0	6	0	0	94	6	17
2011	AS-02	56	32	0	12	0	0	88	12	34
2011	AS-03	62	23	15	0	0	0	85	0	13
2011	AS-04	62	29	5	5	0	0	90	5	21
2008	AS	53	31	7	5	5	0	84	10	123
2008	AS-01	50	29	11	0	11	0	79	11	28
2008	AS-02	58	26	5	7	5	0	84	12	43
2008	AS-03	56	33	6	0	6	0	89	6	18
2008	AS-04	47	35	6	12	0	0	82	12	17
2008	AS-05	45	36	9	9	0	0	82	9	11

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	71	19	5	4	0	1	1	92	4	85
2019	AS-01	69	31	0	0	0	0	0	100	0	13
2019	AS-02	68	9	14	5	0	5	0	81	5	22
2019	AS-03	69	31	0	0	0	0	0	100	0	16
2019	AS-04	60	33	7	0	0	0	0	93	0	15
2019	AS-05	91	0	0	0	0	0	9	100	0	11
2017	AS	69	20	5	4	0	0	1	90	4	75
2017	AS-01	45	32	16	0	0	0	8	83	0	13
2017	AS-02	68	20	4	8	0	0	0	88	8	25
2017	AS-04	57	29	7	7	0	0	0	86	7	14
2014	AS	62	28	3	2	1	1	2	93	3	93
2014	AS-01	84	8	0	0	0	4	4	100	0	24
2014	AS-02	63	29	3	3	0	0	3	94	3	35
2014	AS-04	30	60	0	0	10	0	0	90	10	10
2011	AS	72	15	5	3	1	0	3	90	4	97
2011	AS-01	71	6	18	0	0	0	6	81	0	17
2011	AS-02	74	15	3	6	0	0	3	91	6	34
2011	AS-03	85	0	8	0	0	0	8	92	0	13
2011	AS-04	67	29	0	0	5	0	0	95	5	21
2008	AS	67	16	3	6	3	0	4	87	10	124
2008	AS-01	64	14	0	7	7	0	7	85	15	28
2008	AS-02	72	14	5	5	2	0	2	88	7	43
2008	AS-03	72	6	6	11	0	0	6	82	12	18
2008	AS-04	50	28	0	11	6	0	6	82	18	18
2008	AS-05	73	27	0	0	0	0	0	100	0	11

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	87	13	0	0	0	0	100	0	85
2019	AS-01	77	23	0	0	0	0	100	0	13
2019	AS-02	86	14	0	0	0	0	100	0	22
2019	AS-03	81	19	0	0	0	0	100	0	16
2019	AS-04	87	13	0	0	0	0	100	0	15
2019	AS-05	100	0	0	0	0	0	100	0	11
2017	AS	82	16	1	0	0	0	99	0	75
2017	AS-01	68	32	0	0	0	0	100	0	13
2017	AS-02	88	12	0	0	0	0	100	0	25
2017	AS-04	86	7	7	0	0	0	93	0	14
2014	AS	77	17	4	0	0	1	96	0	93
2014	AS-01	78	22	0	0	0	0	100	0	24
2014	AS-02	74	17	6	0	0	3	94	0	35
2014	AS-04	80	20	0	0	0	0	100	0	10
2011	AS	81	12	2	1	3	0	94	4	97
2011	AS-01	88	12	0	0	0	0	100	0	17
2011	AS-02	76	15	0	0	9	0	91	9	34
2011	AS-03	77	15	8	0	0	0	92	0	13
2011	AS-04	86	10	0	5	0	0	95	5	21
2008	AS	75	15	4	2	4	0	90	6	124
2008	AS-01	89	7	4	0	0	0	96	0	28
2008	AS-02	72	16	7	2	2	0	88	5	43
2008	AS-03	78	17	0	6	0	0	94	6	18
2008	AS-04	67	11	0	6	17	0	78	22	18
2008	AS-05	82	18	0	0	0	0	100	0	11

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	52	35	8	2	1	1	88	4	85
2019	AS-01	43	50	7	0	0	0	93	0	14
2019	AS-02	45	41	14	0	0	0	86	0	22
2019	AS-03	60	27	7	7	0	0	87	7	15
2019	AS-04	60	20	7	0	7	7	86	7	15
2019	AS-05	64	36	0	0	0	0	100	0	11

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	29	45	9	4	6	4	4	80	10	85
2019	AS-01	14	57	0	0	14	14	0	83	17	14
2019	AS-02	36	23	23	9	5	5	0	62	14	22
2019	AS-03	25	63	6	0	6	0	0	88	6	16
2019	AS-04	40	40	0	0	7	0	13	92	8	15
2019	AS-05	18	64	9	0	0	0	9	90	0	11

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Total responses
2019	AS	66	19	4	8	4	96	85
2019	AS-01	64	7	0	29	0	100	14
2019	AS-02	68	18	5	9	0	95	22
2019	AS-03	63	31	6	0	0	94	16
2019	AS-04	60	27	0	0	13	100	15
2019	AS-05	64	9	9	9	9	89	11

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	10	90	84
2019	AS-04	0	100	15
2018	AS	12	88	86
2018	AS-01	0	100	13

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	0	100	10

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	0	100	10

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	0	100	10

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	0	100	10

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	50	50	10

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	0	100	10

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	0	100	10

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	0	100	10

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	0	100	10

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	0	100	10

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	0	100	10

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	0	100	10

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	0	100	10

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	0	100	10

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	0	100	10

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	0	100	10

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	0	100	10

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	0	100	10

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	10	90	86

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	29	14	12	6	0	30	9	71	10	86
2019	AS-01	21	21	7	7	0	36	7	75	13	14
2019	AS-02	27	5	14	9	0	32	14	58	17	22
2019	AS-03	25	19	19	13	0	25	0	58	17	16
2019	AS-04	20	20	0	0	0	40	20	100	0	15
2019	AS-05	45	18	18	0	0	18	0	78	0	11
2018	AS	28	16	23	2	5	23	2	59	9	86
2018	AS-01	31	15	15	0	0	31	8	75	0	13
2018	AS-02	30	10	33	3	3	17	3	50	8	30
2018	AS-03	15	15	38	0	15	15	0	36	18	13
2018	AS-04	17	42	25	0	0	17	0	70	0	12
2017	AS	15	27	17	4	5	21	10	61	14	75
2017	AS-01	0	24	37	0	8	8	24	35	12	13
2017	AS-02	24	24	16	8	0	16	12	67	11	25
2017	AS-04	14	49	22	0	0	15	0	75	0	14
2014	AS	19	19	17	5	5	21	13	58	16	93
2014	AS-01	16	34	4	0	0	21	25	92	0	24
2014	AS-02	17	12	23	0	11	29	9	46	18	35
2014	AS-04	20	10	50	0	0	10	10	38	0	10

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	44	23	17	1	0	13	1	78	1	86
2019	AS-01	43	21	14	0	0	14	7	82	0	14
2019	AS-02	45	14	23	0	0	18	0	72	0	22
2019	AS-03	38	25	25	6	0	6	0	67	7	16
2019	AS-04	33	40	13	0	0	13	0	85	0	15
2019	AS-05	55	27	9	0	0	9	0	90	0	11
2018	AS	37	30	19	1	5	8	0	73	6	86
2018	AS-01	46	23	8	0	0	23	0	90	0	13
2018	AS-02	33	30	27	3	3	3	0	66	7	30
2018	AS-03	15	23	31	0	15	15	0	45	18	13
2018	AS-04	42	58	0	0	0	0	0	100	0	12
2017	AS	30	38	14	1	3	10	4	79	5	75
2017	AS-01	16	32	37	0	0	8	8	56	0	13
2017	AS-02	32	40	8	4	0	8	8	86	5	25
2017	AS-04	29	50	14	0	0	7	0	85	0	14
2014	AS	32	25	21	5	3	11	2	66	10	93
2014	AS-01	45	38	4	0	0	8	4	95	0	24
2014	AS-02	23	26	25	3	9	11	3	57	13	35
2014	AS-04	20	30	40	0	0	10	0	56	0	10
2011	AS	32	39	13	2	4	9	0	78	7	97
2011	AS-01	47	24	6	6	0	18	0	86	7	17
2011	AS-02	35	38	18	3	3	3	0	76	6	34
2011	AS-03	23	38	15	0	8	15	0	73	9	13
2011	AS-04	24	43	14	0	10	10	0	74	11	21

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	29	18	9	5	0	28	11	77	8	85
2019	AS-01	29	21	0	0	0	36	14	100	0	14
2019	AS-02	29	10	5	10	0	33	14	73	18	21
2019	AS-03	25	19	38	6	0	13	0	50	7	16
2019	AS-04	13	27	0	0	0	47	13	100	0	15
2019	AS-05	55	18	0	9	0	9	9	89	11	11
2018	AS	28	16	28	0	2	24	1	59	3	86
2018	AS-01	31	15	15	0	0	31	8	75	0	13
2018	AS-02	33	7	40	0	3	17	0	48	4	30
2018	AS-03	15	23	46	0	0	15	0	45	0	13
2018	AS-04	25	33	25	0	0	17	0	70	0	12
2017	AS	14	25	15	1	1	35	8	69	5	74
2017	AS-01	0	37	24	0	0	32	8	61	0	13
2017	AS-02	20	28	16	0	4	19	12	71	6	25
2017	AS-04	23	30	15	0	0	24	8	77	0	13
2014	AS	22	18	21	4	3	26	5	58	11	93
2014	AS-01	34	21	12	0	0	21	12	82	0	24
2014	AS-02	14	20	23	6	6	29	3	50	17	35
2014	AS-04	20	20	40	0	0	10	10	50	0	10

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	48	16	13	2	1	16	2	80	4	85
2019	AS-01	57	14	0	0	0	21	7	100	0	14
2019	AS-02	59	9	14	0	0	18	0	83	0	22
2019	AS-03	31	19	38	6	0	6	0	53	7	16
2019	AS-04	40	27	7	7	0	20	0	83	8	15
2019	AS-05	50	10	0	0	10	20	10	86	14	10
2018	AS	36	31	22	0	2	8	0	73	3	86
2018	AS-01	46	31	0	0	0	23	0	100	0	13
2018	AS-02	37	30	27	0	3	3	0	69	3	30
2018	AS-03	15	23	46	0	0	15	0	45	0	13
2018	AS-04	42	42	17	0	0	0	0	83	0	12
2017	AS	28	35	16	1	1	16	3	77	3	75
2017	AS-01	16	40	29	0	0	16	0	66	0	13
2017	AS-02	28	40	8	0	4	16	4	85	5	25
2017	AS-04	36	35	14	0	0	7	7	83	0	14
2014	AS	31	29	21	3	3	12	0	69	7	93
2014	AS-01	51	33	8	0	0	8	0	91	0	24
2014	AS-02	20	32	25	3	6	14	0	60	10	35
2014	AS-04	30	20	40	0	0	10	0	56	0	10
2011	AS	37	34	12	2	2	12	0	81	5	97
2011	AS-01	65	12	6	6	0	12	0	87	7	17
2011	AS-02	41	38	18	0	0	3	0	82	0	34
2011	AS-03	23	31	23	0	8	15	0	64	9	13
2011	AS-04	29	33	5	5	5	24	0	81	13	21

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	16	84	86
2019	AS-01	7	93	14
2019	AS-02	9	91	22
2019	AS-03	19	81	16
2019	AS-04	13	87	15
2019	AS-05	36	64	11
2017	AS	12	88	75
2017	AS-01	0	100	13
2014	AS	20	80	93
2014	AS-01	25	75	24
2014	AS-02	29	71	35

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	93	7	14
2014	AS	68	32	19
2014	AS-02	50	50	10

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	69	31	0	0	0	0	0	100	0	13
2014	AS	54	23	8	8	8	0	0	77	15	13

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	72	19	7	2	0	0	91	2	86
2019	AS-01	57	29	14	0	0	0	86	0	14
2019	AS-02	82	14	0	5	0	0	95	5	22
2019	AS-03	63	31	0	6	0	0	94	6	16
2019	AS-04	73	13	13	0	0	0	87	0	15
2019	AS-05	82	18	0	0	0	0	100	0	11
2018	AS	65	25	6	2	2	0	89	5	85
2018	AS-01	54	38	8	0	0	0	92	0	13
2018	AS-02	69	14	3	7	7	0	83	14	29
2018	AS-03	54	31	15	0	0	0	85	0	13
2018	AS-04	67	33	0	0	0	0	100	0	12
2017	AS	56	27	10	4	1	1	84	5	75
2017	AS-01	47	40	5	0	8	0	87	8	13
2017	AS-02	64	28	8	0	0	0	92	0	25
2017	AS-04	64	8	14	7	0	7	77	8	14

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	36	64	0	0	0	0	0	100	0	11

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	41	34	13	6	0	6	0	80	6	85
2019	AS-01	21	50	14	7	0	7	0	77	8	14
2019	AS-02	41	27	14	5	0	14	0	79	5	22
2019	AS-03	38	31	19	13	0	0	0	69	13	16
2019	AS-04	53	33	13	0	0	0	0	87	0	15
2019	AS-05	45	45	9	0	0	0	0	91	0	11
2018	AS	39	41	8	5	2	5	0	84	7	85
2018	AS-01	46	23	8	8	0	15	0	82	9	13
2018	AS-02	38	45	7	7	3	0	0	83	10	29
2018	AS-03	15	46	23	8	0	8	0	67	8	13
2018	AS-04	50	42	0	0	0	8	0	100	0	12
2017	AS	40	33	19	3	3	1	1	75	6	75
2017	AS-01	32	21	40	0	0	0	8	57	0	13
2017	AS-02	44	40	8	4	4	0	0	84	8	25
2017	AS-04	36	42	22	0	0	0	0	78	0	14

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	43	31	12	10	1	4	0	77	11	84
2019	AS-01	31	46	15	0	0	8	0	83	0	13
2019	AS-02	45	23	9	14	0	9	0	75	15	22
2019	AS-03	31	44	6	19	0	0	0	75	19	16
2019	AS-04	47	33	20	0	0	0	0	80	0	15
2019	AS-05	55	18	9	9	9	0	0	73	18	11
2018	AS	34	37	16	5	5	3	0	73	10	86
2018	AS-01	38	15	23	8	0	15	0	64	9	13
2018	AS-02	27	47	20	3	3	0	0	73	7	30
2018	AS-03	15	31	23	15	8	8	0	50	25	13
2018	AS-04	50	50	0	0	0	0	0	100	0	12
2017	AS	24	49	11	8	5	1	1	75	14	75
2017	AS-01	24	53	16	0	0	0	8	83	0	13
2017	AS-02	16	44	16	16	8	0	0	60	24	25
2017	AS-04	22	64	14	0	0	0	0	86	0	14

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	31	24	24	7	13	0	0	56	20	86
2019	AS-01	36	21	29	7	7	0	0	57	14	14
2019	AS-02	32	27	23	9	9	0	0	59	18	22
2019	AS-03	19	31	19	13	19	0	0	50	31	16
2019	AS-04	27	7	40	7	20	0	0	33	27	15
2019	AS-05	45	36	9	0	9	0	0	82	9	11
2018	AS	29	24	22	13	12	0	0	53	25	85
2018	AS-01	31	38	23	8	0	0	0	69	8	13
2018	AS-02	37	23	13	13	13	0	0	60	27	30
2018	AS-03	33	17	25	8	17	0	0	50	25	12
2018	AS-04	17	8	50	17	8	0	0	25	25	12
2017	AS	19	23	24	15	14	1	4	45	30	74
2017	AS-01	34	26	14	9	9	0	9	66	19	12
2017	AS-02	20	4	40	16	16	0	4	25	33	25
2017	AS-04	14	35	7	22	15	0	7	53	39	14

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	33	29	21	12	6	0	62	17	86
2019	AS-01	50	29	14	7	0	0	79	7	14
2019	AS-02	41	32	18	5	5	0	73	9	22
2019	AS-03	25	38	13	19	6	0	63	25	16
2019	AS-04	20	33	27	20	0	0	53	20	15
2019	AS-05	36	27	18	9	9	0	64	18	11
2018	AS	22	30	27	13	8	0	52	21	86
2018	AS-01	38	38	15	8	0	0	77	8	13
2018	AS-02	33	27	23	13	3	0	60	17	30
2018	AS-03	8	46	23	0	23	0	54	23	13
2018	AS-04	17	25	33	17	8	0	42	25	12
2017	AS	27	27	30	9	4	3	56	14	74
2017	AS-01	40	24	13	8	0	16	75	9	13
2017	AS-02	25	25	34	8	8	0	50	16	24
2017	AS-04	22	28	29	14	7	0	50	22	14

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	35	40	11	11	4	0	0	75	14	85
2019	AS-01	36	50	14	0	0	0	0	86	0	14
2019	AS-02	55	32	5	5	5	0	0	86	9	22
2019	AS-03	31	38	19	6	6	0	0	69	13	16
2019	AS-04	21	57	0	14	7	0	0	79	21	14
2019	AS-05	36	27	18	18	0	0	0	64	18	11
2018	AS	26	38	24	9	2	0	1	64	12	85
2018	AS-01	46	38	0	8	0	0	8	92	8	13
2018	AS-02	30	37	27	7	0	0	0	67	7	30
2018	AS-03	17	33	33	0	17	0	0	50	17	12
2018	AS-04	25	33	33	8	0	0	0	58	8	12
2017	AS	28	38	22	3	3	1	5	71	6	75
2017	AS-01	24	32	21	0	0	0	24	73	0	13
2017	AS-02	28	40	20	0	8	0	4	71	8	25
2017	AS-04	36	28	22	14	0	0	0	64	14	14

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	31	28	25	8	8	0	59	16	85
2019	AS-01	43	43	7	7	0	0	86	7	14
2019	AS-02	48	24	14	10	5	0	71	14	21
2019	AS-03	25	25	31	0	19	0	50	19	16
2019	AS-04	13	20	60	7	0	0	33	7	15
2019	AS-05	27	36	18	9	9	0	64	18	11
2018	AS	21	23	26	19	12	0	44	30	86
2018	AS-01	46	23	8	23	0	0	69	23	13
2018	AS-02	33	23	17	13	13	0	57	27	30
2018	AS-03	0	31	38	8	23	0	31	31	13
2018	AS-04	8	17	50	17	8	0	25	25	12
2017	AS	25	29	25	15	5	1	55	20	75
2017	AS-01	32	32	21	8	0	8	69	9	13
2017	AS-02	32	28	20	12	8	0	60	20	25
2017	AS-04	22	22	28	14	14	0	43	29	14

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	53	29	10	2	3	1	84	6	86
2019	AS-01	64	29	7	0	0	0	93	0	14
2019	AS-02	64	27	5	0	0	5	95	0	22
2019	AS-03	56	19	13	6	6	0	75	13	16
2019	AS-04	47	40	7	7	0	0	87	7	15
2019	AS-05	45	36	9	0	9	0	82	9	11
2018	AS	49	27	10	4	6	5	80	10	84
2018	AS-01	77	8	0	0	8	8	92	8	13
2018	AS-02	53	33	3	0	3	7	93	4	30
2018	AS-03	42	25	8	0	17	8	73	18	12
2018	AS-04	58	0	33	8	0	0	58	8	12
2017	AS	40	27	8	5	5	14	79	12	75
2017	AS-01	32	24	0	0	0	45	100	0	13
2017	AS-02	57	16	4	4	8	12	82	13	25
2017	AS-04	43	21	22	0	14	0	64	14	14

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	35	29	23	7	5	1	65	12	86
2019	AS-01	29	43	14	14	0	0	71	14	14
2019	AS-02	36	23	27	5	5	5	62	10	22
2019	AS-03	38	25	25	6	6	0	63	13	16
2019	AS-04	60	13	20	7	0	0	73	7	15
2019	AS-05	18	55	18	0	9	0	73	9	11
2018	AS	33	27	25	4	12	0	60	15	85
2018	AS-01	54	23	15	0	8	0	77	8	13
2018	AS-02	28	31	28	7	7	0	59	14	29
2018	AS-03	38	8	38	0	15	0	46	15	13
2018	AS-04	33	25	33	8	0	0	58	8	12
2017	AS	42	20	15	12	10	1	63	22	74
2017	AS-01	55	16	13	8	0	8	77	9	13
2017	AS-02	42	12	13	21	13	0	54	34	24
2017	AS-04	43	14	29	0	14	0	57	14	14

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	40	30	8	10	2	2	7	77	14	86
2019	AS-01	29	29	7	14	0	7	14	73	18	14
2019	AS-02	50	14	9	14	0	5	9	74	16	22
2019	AS-03	31	44	6	13	0	0	6	80	13	16
2019	AS-04	27	53	13	7	0	0	0	80	7	15
2019	AS-05	45	27	9	0	9	0	9	80	10	11
2018	AS	29	42	16	6	3	1	2	73	10	86
2018	AS-01	46	31	8	8	0	0	8	83	8	13
2018	AS-02	33	37	13	7	7	0	3	72	14	30
2018	AS-03	15	54	31	0	0	0	0	69	0	13
2018	AS-04	25	42	25	8	0	0	0	67	8	12
2017	AS	32	38	17	8	1	0	3	73	10	74
2017	AS-01	55	16	21	0	0	0	8	77	0	13
2017	AS-02	29	37	21	8	0	0	4	70	9	24
2017	AS-04	28	36	14	22	0	0	0	64	22	14

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	37	33	20	3	2	5	73	6	86
2019	AS-01	29	50	7	0	0	14	92	0	14
2019	AS-02	64	23	9	0	5	0	86	5	22
2019	AS-03	25	38	31	6	0	0	63	6	16
2019	AS-04	13	53	27	0	0	7	71	0	15
2019	AS-05	36	18	18	18	0	9	60	20	11
2018	AS	29	38	21	7	2	2	69	10	86
2018	AS-01	46	15	23	8	0	8	67	8	13
2018	AS-02	33	40	17	7	3	0	73	10	30
2018	AS-03	23	31	31	8	0	8	58	8	13
2018	AS-04	17	58	25	0	0	0	75	0	12
2017	AS	42	29	18	7	3	1	72	10	74
2017	AS-01	63	8	13	8	0	8	77	9	13
2017	AS-02	38	42	13	8	0	0	79	8	24
2017	AS-04	35	14	29	14	7	0	49	22	14

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	35	36	19	8	0	1	1	73	8	86
2019	AS-01	29	36	21	7	0	0	7	69	8	14
2019	AS-02	45	32	9	9	0	5	0	81	10	22
2019	AS-03	13	50	31	6	0	0	0	63	6	16
2019	AS-04	33	47	20	0	0	0	0	80	0	15
2019	AS-05	55	18	18	9	0	0	0	73	9	11
2018	AS	30	31	26	3	7	1	1	63	11	86
2018	AS-01	31	23	15	15	8	0	8	58	25	13
2018	AS-02	37	30	23	0	10	0	0	67	10	30
2018	AS-03	23	38	31	8	0	0	0	62	8	13
2018	AS-04	42	42	17	0	0	0	0	83	0	12
2017	AS	42	32	18	4	3	0	1	74	7	74
2017	AS-01	63	8	21	0	0	0	8	77	0	13
2017	AS-02	42	38	12	8	0	0	0	79	8	24
2017	AS-04	35	36	14	7	7	0	0	71	14	14

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	55	21	14	9	1	76	10	86
2019	AS-01	57	21	14	7	0	79	7	14
2019	AS-02	59	27	0	14	0	86	14	22
2019	AS-03	44	19	19	13	6	63	19	16
2019	AS-04	60	13	20	7	0	73	7	15
2019	AS-05	55	27	18	0	0	82	0	11

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	35	36	22	3	1	1	1	73	5	86
2019	AS-01	14	64	21	0	0	0	0	79	0	14
2019	AS-02	55	18	14	5	5	5	0	76	10	22
2019	AS-03	25	56	13	6	0	0	0	81	6	16
2019	AS-04	33	40	20	0	0	0	7	79	0	15
2019	AS-05	45	18	27	9	0	0	0	64	9	11
2018	AS	24	42	17	10	2	1	2	69	13	86
2018	AS-01	46	23	8	15	0	0	8	75	17	13
2018	AS-02	30	33	27	7	3	0	0	63	10	30
2018	AS-03	8	46	15	23	0	0	8	58	25	13
2018	AS-04	25	58	17	0	0	0	0	83	0	12
2017	AS	40	32	17	5	3	0	3	74	8	73
2017	AS-01	60	9	23	0	0	0	9	75	0	12
2017	AS-02	34	42	13	8	4	0	0	75	12	24
2017	AS-04	43	29	14	7	7	0	0	71	14	14

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	71	19	3	2	1	3	93	4	86
2019	AS-01	79	14	0	0	0	7	100	0	14
2019	AS-02	68	14	0	9	5	5	86	14	22
2019	AS-03	56	31	13	0	0	0	88	0	16
2019	AS-04	73	20	0	0	0	7	100	0	15
2019	AS-05	82	18	0	0	0	0	100	0	11
2018	AS	55	21	14	2	4	4	79	6	85
2018	AS-01	67	8	8	8	0	8	82	9	12
2018	AS-02	50	23	13	3	7	3	76	10	30
2018	AS-03	54	15	23	0	8	0	69	8	13
2018	AS-04	75	8	17	0	0	0	83	0	12
2017	AS	68	16	11	1	3	1	85	4	75
2017	AS-01	76	0	8	8	0	8	83	9	13
2017	AS-02	72	12	8	0	8	0	84	8	25
2017	AS-04	57	29	15	0	0	0	85	0	14

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	80	9	3	0	0	1	6	96	0	86
2019	AS-01	64	21	0	0	0	0	14	100	0	14
2019	AS-02	77	14	5	0	0	0	5	95	0	22
2019	AS-03	81	13	6	0	0	0	0	94	0	16
2019	AS-04	87	0	7	0	0	0	7	93	0	15
2019	AS-05	91	0	0	0	0	0	9	100	0	11
2018	AS	69	17	3	1	2	1	6	93	4	86
2018	AS-01	69	23	0	0	0	0	8	100	0	13
2018	AS-02	67	17	7	0	3	0	7	89	4	30
2018	AS-03	54	31	0	0	8	0	8	92	8	13
2018	AS-04	92	0	8	0	0	0	0	92	0	12

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	83	6	4	1	1	1	4	94	3	84
2019	AS-01	64	7	7	0	7	0	14	83	8	14
2019	AS-02	82	5	5	0	0	5	5	95	0	22
2019	AS-03	88	6	6	0	0	0	0	94	0	16
2019	AS-04	93	7	0	0	0	0	0	100	0	15
2019	AS-05	82	9	0	9	0	0	0	91	9	11
2018	AS	69	15	7	2	3	0	3	87	6	86
2018	AS-01	85	8	0	0	0	0	8	100	0	13
2018	AS-02	63	13	13	3	3	0	3	79	7	30
2018	AS-03	46	31	0	8	8	0	8	83	17	13
2018	AS-04	75	17	8	0	0	0	0	92	0	12
2017	AS	78	9	4	3	3	1	3	90	6	75
2017	AS-01	71	13	0	0	0	0	16	100	0	13
2017	AS-02	80	8	0	0	8	4	0	92	8	25
2017	AS-04	71	14	14	0	0	0	0	86	0	14

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	61	19	7	7	2	4	83	10	84
2019	AS-01	21	29	14	14	7	14	58	25	14
2019	AS-02	71	10	10	10	0	0	81	10	21
2019	AS-03	63	25	6	0	6	0	88	6	16
2019	AS-04	73	20	7	0	0	0	93	0	15
2019	AS-05	55	27	0	18	0	0	82	18	11
2018	AS	50	27	14	7	1	0	77	8	84
2018	AS-01	50	33	0	17	0	0	83	17	12
2018	AS-02	53	23	13	10	0	0	77	10	30
2018	AS-03	31	31	38	0	0	0	62	0	13
2018	AS-04	64	27	9	0	0	0	91	0	11
2017	AS	48	24	16	7	3	3	74	10	75
2017	AS-01	47	21	16	8	0	8	74	9	13
2017	AS-02	52	16	16	4	8	4	71	13	25
2017	AS-04	43	28	22	7	0	0	71	7	14

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	74	13	6	2	1	4	90	4	85
2019	AS-01	57	14	7	7	0	14	83	8	14
2019	AS-02	77	9	9	5	0	0	86	5	22
2019	AS-03	75	13	6	0	6	0	88	6	16
2019	AS-04	93	7	0	0	0	0	100	0	15
2019	AS-05	64	27	9	0	0	0	91	0	11
2018	AS	67	13	9	5	6	0	80	11	85
2018	AS-01	77	23	0	0	0	0	100	0	13
2018	AS-02	60	7	17	10	7	0	67	17	30
2018	AS-03	62	0	23	0	15	0	62	15	13
2018	AS-04	82	18	0	0	0	0	100	0	11
2017	AS	69	15	5	7	1	3	86	8	74
2017	AS-01	71	21	0	0	0	8	100	0	13
2017	AS-02	58	21	8	4	4	4	82	9	24
2017	AS-04	78	7	14	0	0	0	86	0	14

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	58	5	2	2	2	0	31	90	7	85
2019	AS-01	36	7	0	0	0	0	57	100	0	14
2019	AS-02	55	5	0	5	5	0	32	87	13	22
2019	AS-03	75	0	6	0	0	0	19	92	0	16
2019	AS-04	73	7	0	0	0	0	20	100	0	15
2019	AS-05	55	9	9	9	9	0	9	70	20	11
2018	AS	54	11	8	1	0	0	25	87	2	83
2018	AS-01	77	15	0	0	0	0	8	100	0	13
2018	AS-02	57	7	7	0	0	0	30	90	0	30
2018	AS-03	46	8	8	0	0	0	38	88	0	13
2018	AS-04	50	10	20	0	0	0	20	75	0	10
2017	AS	54	13	6	1	0	1	25	90	2	75
2017	AS-01	55	13	0	0	0	0	32	100	0	13
2017	AS-02	64	8	4	4	0	4	16	90	5	25
2017	AS-04	50	14	7	0	0	0	28	90	0	14

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	75	11	6	1	1	6	92	1	85
2019	AS-01	57	7	7	0	7	21	90	0	14
2019	AS-02	77	9	5	5	0	5	90	5	22
2019	AS-03	81	6	13	0	0	0	88	0	16
2019	AS-04	87	13	0	0	0	0	100	0	15
2019	AS-05	82	9	9	0	0	0	91	0	11
2018	AS	74	18	2	1	0	5	96	1	84
2018	AS-01	69	23	0	0	0	8	100	0	13
2018	AS-02	80	10	0	3	0	7	96	4	30
2018	AS-03	69	8	15	0	0	8	83	0	13
2018	AS-04	91	9	0	0	0	0	100	0	11
2017	AS	75	12	1	1	0	11	97	2	75
2017	AS-01	63	5	0	0	0	32	100	0	13
2017	AS-02	76	16	0	0	0	8	100	0	25
2017	AS-04	78	7	7	0	0	7	92	0	14

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	74	11	7	2	2	0	4	88	5	85
2019	AS-01	29	21	14	14	0	0	21	64	18	14
2019	AS-02	82	14	5	0	0	0	0	95	0	22
2019	AS-03	81	0	13	0	6	0	0	81	6	16
2019	AS-04	93	7	0	0	0	0	0	100	0	15
2019	AS-05	82	9	0	0	9	0	0	91	9	11
2018	AS	74	12	5	1	5	0	4	89	6	85
2018	AS-01	54	15	8	0	15	0	8	75	17	13
2018	AS-02	70	17	3	3	7	0	0	87	10	30
2018	AS-03	69	8	15	0	0	0	8	83	0	13
2018	AS-04	91	9	0	0	0	0	0	100	0	11
2017	AS	76	11	4	4	0	1	4	91	4	75
2017	AS-01	68	8	8	0	0	0	16	91	0	13
2017	AS-02	68	12	4	8	0	4	4	87	9	25
2017	AS-04	79	6	7	7	0	0	0	86	7	14

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	45	38	6	6	1	4	86	7	84
2019	AS-01	14	50	7	21	7	0	64	29	14
2019	AS-02	45	45	0	5	0	5	95	5	22
2019	AS-03	56	19	19	6	0	0	75	6	16
2019	AS-04	47	47	0	0	0	7	100	0	15
2019	AS-05	60	40	0	0	0	0	100	0	10
2018	AS	46	31	13	6	2	1	78	8	84
2018	AS-01	54	15	23	8	0	0	69	8	13
2018	AS-02	45	31	10	10	3	0	76	14	29
2018	AS-03	38	38	15	0	0	8	83	0	13
2018	AS-04	55	27	9	9	0	0	82	9	11
2017	AS	45	36	9	4	4	1	83	8	75
2017	AS-01	40	47	5	0	0	8	94	0	13
2017	AS-02	40	28	16	8	8	0	68	16	25
2017	AS-04	57	29	7	7	0	0	86	7	14

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	32	31	27	8	0	1	0	64	8	84
2019	AS-01	0	64	29	7	0	0	0	64	7	14
2019	AS-02	41	41	14	5	0	0	0	82	5	22
2019	AS-03	38	13	38	6	0	6	0	53	7	16
2019	AS-04	47	20	27	7	0	0	0	67	7	15
2019	AS-05	45	27	18	9	0	0	0	73	9	11
2018	AS	20	37	33	7	3	0	0	57	10	86
2018	AS-01	31	31	31	8	0	0	0	62	8	13
2018	AS-02	23	40	30	3	3	0	0	63	7	30
2018	AS-03	23	31	31	8	8	0	0	54	15	13
2018	AS-04	25	42	25	8	0	0	0	67	8	12
2017	AS	18	32	35	11	3	0	1	51	14	75
2017	AS-01	40	16	29	8	0	0	8	60	9	13
2017	AS-02	12	32	43	12	0	0	0	44	12	25
2017	AS-04	7	43	29	22	0	0	0	50	22	14

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	5	20	41	24	10	0	34	25	83
2019	AS-01	0	29	50	14	7	0	21	29	14
2019	AS-02	5	14	33	38	10	0	48	19	21
2019	AS-03	0	27	47	20	7	0	27	27	15
2019	AS-04	7	13	27	33	20	0	53	20	15
2019	AS-05	9	9	55	18	9	0	27	18	11
2018	AS	7	16	45	20	11	1	31	24	85
2018	AS-01	8	0	31	46	8	8	58	8	13
2018	AS-02	10	13	50	17	10	0	27	23	30
2018	AS-03	0	17	58	8	17	0	25	17	12
2018	AS-04	0	25	42	17	17	0	33	25	12
2017	AS	5	16	45	24	8	1	33	22	75
2017	AS-01	8	0	29	40	16	8	60	9	13
2017	AS-02	4	20	48	20	8	0	28	24	25
2017	AS-04	0	22	51	21	7	0	28	22	14

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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	21	30	31	6	9	2	0	21	79	86
2019	AS-01	36	7	43	0	7	7	0	38	62	14
2019	AS-02	23	50	18	9	0	0	0	23	77	22
2019	AS-03	25	13	38	13	13	0	0	25	75	16
2019	AS-04	7	40	40	0	13	0	0	7	93	15
2019	AS-05	18	27	27	9	9	9	0	20	80	11
2018	AS	28	26	27	7	13	0	0	28	72	86
2018	AS-01	38	8	46	0	8	0	0	38	62	13
2018	AS-02	33	30	17	7	13	0	0	33	67	30
2018	AS-03	31	23	38	0	8	0	0	31	69	13
2018	AS-04	17	25	42	0	17	0	0	17	83	12
2017	AS	31	18	20	20	5	1	4	32	68	75
2017	AS-01	40	16	21	16	0	0	8	43	57	13
2017	AS-02	40	12	12	20	8	4	4	44	56	25
2017	AS-04	29	21	22	14	7	0	7	31	69	14

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	61	39	66
2019	AS-02	53	47	17
2019	AS-03	83	17	12
2019	AS-04	64	36	14

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	38	62	65
2019	AS-02	59	41	17
2019	AS-03	27	73	11
2019	AS-04	14	86	14
2018	AS	38	62	61
2018	AS-02	50	50	20
2018	AS-04	50	50	10

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	36	18	14	8	15	4	5	59	26	85
2019	AS-01	43	7	14	7	21	7	0	54	31	14
2019	AS-02	32	14	18	9	14	9	5	53	26	22
2019	AS-03	38	13	13	6	19	0	13	57	29	16
2019	AS-04	33	13	20	20	13	0	0	47	33	15
2019	AS-05	50	50	0	0	0	0	0	100	0	10
2018	AS	42	12	19	13	12	1	2	55	25	86
2018	AS-01	46	15	8	23	8	0	0	62	31	13
2018	AS-02	47	7	20	13	13	0	0	53	27	30
2018	AS-03	46	8	23	15	8	0	0	54	23	13
2018	AS-04	33	17	17	17	8	8	0	55	27	12

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	27	29	14	9	8	3	11	65	19	66
2019	AS-02	24	18	12	6	6	12	24	64	18	17
2019	AS-03	33	8	17	17	17	0	8	45	36	12
2019	AS-04	21	50	14	7	7	0	0	71	14	14
2018	AS	26	16	19	10	18	0	11	47	31	62
2018	AS-02	30	15	25	0	15	0	15	53	18	20
2018	AS-04	30	20	20	0	10	0	20	63	13	10
2017	AS	11	45	10	19	8	0	6	60	29	48
2017	AS-02	0	46	8	39	8	0	0	46	47	13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	8	15	17	14	32	3	12	27	54	66
2019	AS-02	24	18	6	6	24	6	18	54	38	17
2019	AS-03	0	17	25	17	33	0	8	18	55	12
2019	AS-04	0	14	21	29	29	0	7	15	62	14
2018	AS	3	8	23	15	44	0	8	12	63	62
2018	AS-02	10	10	30	10	30	0	10	22	44	20
2018	AS-04	0	20	30	0	40	0	10	22	44	10
2017	AS	0	10	27	23	36	0	4	10	62	48
2017	AS-02	0	23	15	16	47	0	0	23	62	13

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results by Theme for Department of Finance Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - AS

Table of Contents

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 31. I am satisfied with the quality of supervision I receive.

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Job fit and development

Question 4. I get the training I need to do my job.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Question 40. I feel that change is managed well in my department or agency.

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.