2019 Public Service Employee Survey Results by Theme for Department of Finance Canada by Question 110. Are you a member of a visible minority group?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	43	42	7	7	1	85	8	98
2019	Non-visible minority	47	39	8	4	2	86	6	483
2018	Visible minority	40	41	10	4	5	82	9	82
2018	Non-visible minority	37	47	10	5	1	84	6	387
2017	Visible minority	42	43	4	5	5	85	11	90
2017	Non-visible minority	40	47	6	5	2	87	7	447
2014	Visible minority	34	40	11	11	3	74	14	85
2014	Non-visible minority	38	45	8	7	2	83	9	497
2011	Visible minority	27	35	14	14	11	62	25	93
2011	Non-visible minority	39	42	10	6	4	80	10	495
2008	Visible minority	34	48	11	5	2	82	7	89
2008	Non-visible minority	39	38	11	8	3	78	11	640

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	38	43	8	7	3	0	1	82	10	98
2019	Non-visible minority	45	37	9	6	3	0	0	82	9	484
2018	Visible minority	41	33	14	2	8	1	0	75	11	84
2018	Non-visible minority	42	36	11	7	4	0	0	78	11	388
2017	Visible minority	31	38	10	11	10	0	0	70	20	90
2017	Non-visible minority	37	41	10	7	5	0	0	78	12	444

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	52	34	11	1	0	2	88	1	98
2019	Non-visible minority	56	33	8	2	1	0	88	4	484
2018	Visible minority	47	34	12	4	4	0	81	7	84
2018	Non-visible minority	52	37	8	2	0	0	90	2	389
2017	Visible minority	48	43	1	7	1	0	91	8	88
2017	Non-visible minority	54	35	7	3	1	0	89	4	447
2014	Visible minority	58	33	7	1	1	0	91	2	85
2014	Non-visible minority	59	29	9	3	0	0	88	3	495
2011	Visible minority	53	29	13	5	0	0	82	5	92
2011	Non-visible minority	54	32	9	4	1	0	86	5	495

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	47	43	5	4	1	90	5	98
2019	Non-visible minority	50	37	8	3	2	87	5	484
2018	Visible minority	47	38	6	4	5	86	8	84
2018	Non-visible minority	46	40	10	3	1	86	4	390
2017	Visible minority	47	38	9	3	3	85	6	89
2017	Non-visible minority	46	42	6	4	2	88	6	446
2014	Visible minority	40	40	13	6	1	80	7	85
2014	Non-visible minority	45	39	9	4	3	84	7	495
2011	Visible minority	34	35	16	10	6	68	16	93
2011	Non-visible minority	44	40	7	5	3	84	8	495
2008	Visible minority	37	50	7	6	1	86	7	90
2008	Non-visible minority	45	39	8	6	2	84	8	641

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	55	35	7	1	2	0	0	90	3	97
2019	Non-visible minority	58	30	8	3	1	0	0	88	3	481
2018	Visible minority	55	30	12	0	2	1	0	86	2	84
2018	Non-visible minority	54	33	8	3	2	0	0	87	5	390
2017	Visible minority	50	23	18	4	4	0	0	73	9	89
2017	Non-visible minority	54	30	11	4	2	0	0	84	5	445
2014	Visible minority	45	29	16	8	1	0	0	74	10	85
2014	Non-visible minority	48	32	11	6	2	0	0	81	8	497
2011	Visible minority	35	30	13	10	8	4	1	68	18	93
2011	Non-visible minority	43	34	13	6	3	1	0	78	9	495

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	50	34	9	4	2	0	85	6	97
2019	Non-visible minority	56	32	7	3	1	0	89	4	484
2018	Visible minority	54	33	7	4	2	0	87	6	83
2018	Non-visible minority	52	35	7	4	2	0	87	6	391
2017	Visible minority	44	34	13	4	4	0	78	8	89
2017	Non-visible minority	51	35	7	5	2	0	86	6	446
2014	Visible minority	42	33	15	11	0	0	74	11	85
2014	Non-visible minority	48	36	10	4	2	0	84	6	497
2011	Visible minority	35	32	10	13	9	2	68	22	93
2011	Non-visible minority	44	36	11	6	3	1	80	9	495
2008	Visible minority	37	37	12	9	4	0	74	13	90
2008	Non-visible minority	34	38	15	7	5	0	73	12	640

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	43	36	11	4	5	1	0	79	9	98
2019	Non-visible minority	49	27	13	5	3	2	1	79	9	485
2018	Visible minority	49	27	11	5	8	0	0	76	13	84
2018	Non-visible minority	46	26	14	7	3	3	1	75	11	391
2017	Visible minority	37	29	15	10	5	3	0	69	16	89
2017	Non-visible minority	46	26	14	8	4	2	1	73	13	444
2014	Visible minority	36	25	23	8	6	3	0	62	14	85
2014	Non-visible minority	41	27	15	9	5	3	0	71	14	497
2011	Visible minority	29	27	17	7	16	3	0	58	24	93
2011	Non-visible minority	43	29	12	8	7	3	0	73	15	496
2008	Visible minority	37	23	20	8	7	5	0	63	16	90
2008	Non-visible minority	32	27	16	11	9	4	0	62	21	639

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	55	29	9	4	0	0	2	87	4	98
2019	Non-visible minority	61	23	8	3	1	1	3	88	4	481

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	55	31	7	2	2	2	1	89	4	97
2019	Non-visible minority	67	20	7	3	1	1	0	89	4	480
2018	Visible minority	53	28	9	4	5	1	0	82	9	80
2018	Non-visible minority	58	25	7	4	3	2	0	85	7	387
2017	Visible minority	52	25	4	6	6	6	1	83	12	90
2017	Non-visible minority	58	27	8	5	2	1	0	86	7	446
2014	Visible minority	40	26	14	9	5	2	4	71	15	85
2014	Non-visible minority	50	30	11	5	2	3	1	82	7	497
2011	Visible minority	38	26	11	8	12	4	1	68	20	93
2011	Non-visible minority	52	27	10	6	3	1	1	81	9	496
2008	Visible minority	42	19	14	13	8	3	0	64	21	90
2008	Non-visible minority	45	28	10	7	5	3	1	77	12	641

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	51	37	8	2	1	0	1	89	3	96
2019	Non-visible minority	57	31	6	4	1	1	1	89	5	481
2018	Visible minority	45	41	4	5	5	0	0	86	10	81
2018	Non-visible minority	52	31	8	6	2	0	0	84	8	387
2017	Visible minority	46	33	6	9	6	0	1	79	15	90
2017	Non-visible minority	52	35	6	4	2	0	0	87	6	447
2014	Visible minority	46	30	13	5	5	1	1	78	9	85
2014	Non-visible minority	45	36	10	7	1	1	0	81	9	497
2011	Visible minority	39	32	7	13	7	1	0	72	21	93
2011	Non-visible minority	45	34	9	8	3	0	1	80	11	496
2008	Visible minority	38	32	7	17	6	0	1	70	23	90
2008	Non-visible minority	41	33	10	9	7	1	0	74	16	640

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	56	35	6	1	3	0	0	90	4	98
2019	Non-visible minority	62	25	6	5	2	0	0	87	7	482
2018	Visible minority	45	33	9	5	9	0	0	77	14	81
2018	Non-visible minority	53	28	11	4	3	0	0	81	8	390
2017	Visible minority	55	25	5	13	2	0	1	80	15	89
2017	Non-visible minority	55	32	7	4	2	0	0	87	6	445
2014	Visible minority	45	37	7	7	2	0	1	84	9	85
2014	Non-visible minority	51	32	9	6	2	1	0	83	8	495

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	49	29	13	4	2	2	0	80	6	98
2019	Non-visible minority	56	28	7	3	0	6	0	90	3	484
2018	Visible minority	46	29	14	3	4	5	0	78	6	83
2018	Non-visible minority	49	27	11	4	2	6	1	82	7	391
2017	Visible minority	43	32	12	2	4	6	0	81	7	90
2017	Non-visible minority	48	36	7	3	2	4	0	88	5	447
2014	Visible minority	38	32	15	6	3	7	0	75	9	85
2014	Non-visible minority	49	31	10	2	2	6	0	85	4	497
2011	Visible minority	22	26	17	7	10	18	1	60	20	93
2011	Non-visible minority	39	33	13	5	3	7	1	77	9	494

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	47	38	8	2	3	1	87	5	98
2019	Non-visible minority	55	32	8	3	1	1	88	4	483
2018	Visible minority	50	34	8	4	4	1	84	7	83
2018	Non-visible minority	47	33	10	5	3	1	81	9	391
2017	Visible minority	44	32	8	8	5	2	78	14	90
2017	Non-visible minority	47	37	9	4	2	1	85	6	447
2014	Visible minority	42	37	9	7	3	2	81	10	84
2014	Non-visible minority	49	35	9	4	2	1	85	6	497
2011	Visible minority	33	31	16	8	10	3	66	18	92
2011	Non-visible minority	40	37	11	7	4	1	77	11	494
2008	Visible minority	30	30	20	11	7	3	62	18	89
2008	Non-visible minority	25	34	18	10	10	2	61	20	641

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	40	40	10	5	3	2	0	81	9	98
2019	Non-visible minority	41	39	11	5	1	3	0	83	6	484
2018	Visible minority	35	37	16	7	2	2	0	74	10	83
2018	Non-visible minority	35	36	16	7	3	3	0	73	10	389
2017	Visible minority	36	29	12	9	7	7	0	70	17	90
2017	Non-visible minority	35	43	12	6	2	2	0	80	8	446
2014	Visible minority	27	38	15	8	4	7	1	71	13	85
2014	Non-visible minority	34	39	15	6	2	4	0	76	8	496
2011	Visible minority	26	36	12	11	7	9	0	68	19	93
2011	Non-visible minority	29	45	13	8	2	3	0	76	11	496
2008	Visible minority	18	38	16	9	9	10	0	62	20	90
2008	Non-visible minority	15	36	17	16	9	7	0	55	27	639

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	30	43	9	14	3	0	73	17	97
2019	Non-visible minority	26	47	15	10	2	1	73	12	481
2018	Visible minority	24	36	16	16	8	0	60	24	83
2018	Non-visible minority	21	42	15	15	5	2	64	20	392
2017	Visible minority	26	28	14	21	9	2	55	31	90
2017	Non-visible minority	24	43	16	12	3	1	69	16	446
2014	Visible minority	30	28	16	19	3	3	60	23	85
2014	Non-visible minority	21	42	18	14	3	2	64	17	496
2011	Visible minority	17	37	12	14	15	5	57	31	93
2011	Non-visible minority	17	45	15	16	6	1	62	23	496
2008	Visible minority	23	32	13	21	5	7	58	28	90
2008	Non-visible minority	16	36	17	19	10	2	53	30	641

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	34	45	8	5	5	2	81	10	98
2019	Non-visible minority	39	41	8	9	3	0	80	12	485
2018	Visible minority	38	27	17	9	9	0	65	18	81
2018	Non-visible minority	37	38	11	7	6	0	75	14	391
2017	Visible minority	27	43	11	12	6	1	70	18	90
2017	Non-visible minority	34	38	13	11	4	0	73	14	446
2014	Visible minority	26	38	21	7	7	2	65	14	85
2014	Non-visible minority	28	40	14	13	4	0	68	17	497
2011	Visible minority	19	33	13	17	15	2	54	33	93
2011	Non-visible minority	31	42	13	8	5	0	73	14	496

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	39	42	11	6	2	81	8	97
2019	Non-visible minority	38	45	8	7	2	83	9	485
2018	Visible minority	30	42	12	11	5	72	16	83
2018	Non-visible minority	30	49	9	8	4	79	11	389
2017	Visible minority	35	43	10	9	3	78	12	90
2017	Non-visible minority	35	45	9	9	2	80	11	447

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	44	40	8	7	1	0	0	84	8	98
2019	Non-visible minority	47	32	11	6	3	0	1	79	9	482
2018	Visible minority	37	40	6	11	5	0	0	78	16	81
2018	Non-visible minority	42	36	9	9	3	1	0	78	13	390
2017	Visible minority	45	37	3	9	3	1	1	84	13	90
2017	Non-visible minority	39	40	8	10	3	0	0	80	13	446
2014	Visible minority	34	35	15	5	7	0	4	72	12	85
2014	Non-visible minority	38	39	12	7	3	1	0	78	10	497
2011	Visible minority	33	33	8	15	9	1	1	68	24	93
2011	Non-visible minority	38	38	11	9	4	0	1	76	13	496
2008	Visible minority	40	31	9	16	4	0	1	72	20	90
2008	Non-visible minority	35	34	10	12	7	1	1	70	19	640

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	38	40	12	5	5	0	0	78	10	97
2019	Non-visible minority	34	41	11	10	2	0	1	76	13	479
2018	Visible minority	28	48	11	9	2	0	1	78	11	83
2018	Non-visible minority	28	48	10	10	3	0	1	76	14	392
2017	Visible minority	38	33	11	14	4	0	0	71	18	89
2017	Non-visible minority	35	42	11	9	2	0	0	78	11	446
2014	Visible minority	26	31	18	22	1	0	2	59	23	84
2014	Non-visible minority	25	41	18	12	3	0	1	67	15	496
2011	Visible minority	22	30	16	16	11	1	4	55	29	93
2011	Non-visible minority	29	35	17	11	5	0	2	66	17	496
2008	Visible minority	30	39	13	9	5	2	1	72	14	90
2008	Non-visible minority	32	39	15	8	4	0	2	73	12	640

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	38	25	14	13	7	1	1	65	21	98
2019	Non-visible minority	30	41	13	11	2	3	0	73	14	483
2018	Visible minority	34	34	15	8	9	0	0	68	18	84
2018	Non-visible minority	31	39	14	10	5	2	0	71	15	390
2017	Visible minority	41	21	10	16	11	2	0	63	27	89
2017	Non-visible minority	34	38	12	10	3	3	0	74	13	443
2014	Visible minority	26	32	13	15	9	3	2	61	25	85
2014	Non-visible minority	28	36	14	14	5	3	0	66	19	497
2011	Visible minority	16	31	19	11	16	5	1	50	29	93
2011	Non-visible minority	22	36	20	14	7	1	0	59	21	496
2008	Visible minority	35	28	12	13	11	1	0	63	24	90
2008	Non-visible minority	27	37	17	10	6	2	1	66	16	640

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	39	25	13	9	11	0	2	66	21	98
2019	Non-visible minority	31	31	15	11	7	3	2	65	19	485
2018	Visible minority	32	27	11	14	13	2	0	61	28	84
2018	Non-visible minority	32	28	13	12	10	4	2	64	23	391
2017	Visible minority	30	27	13	14	15	1	0	57	29	89
2017	Non-visible minority	32	31	10	13	10	2	2	65	24	445
2014	Visible minority	20	27	16	11	20	4	2	50	33	84
2014	Non-visible minority	28	28	13	14	13	2	2	58	28	497
2011	Visible minority	15	26	17	13	24	2	2	43	39	93
2011	Non-visible minority	27	32	11	13	13	2	2	61	27	496
2008	Visible minority	18	31	19	12	19	1	0	49	32	90
2008	Non-visible minority	23	34	13	13	13	3	2	60	27	638

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	52	30	7	2	3	0	6	87	5	98
2019	Non-visible minority	45	26	18	5	2	1	3	73	8	485

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	64	11	13	6	1	0	5	79	7	98
2019	Non-visible minority	67	10	8	4	4	1	6	83	8	484

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	57	21	16	2	1	0	3	80	3	97
2019	Non-visible minority	57	24	11	3	1	1	3	85	4	484

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	55	18	15	3	5	0	4	75	9	98
2019	Non-visible minority	57	19	10	4	2	3	5	83	7	485

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	67	15	7	3	1	0	7	88	4	97
2019	Non-visible minority	77	8	3	3	0	2	6	93	4	484

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	87	5	3	1	0	0	4	95	1	98
2019	Non-visible minority	83	7	3	2	1	1	3	94	3	485

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	67	8	9	2	2	8	4	85	5	95
2019	Non-visible minority	84	5	3	1	0	2	4	96	2	483

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	84	6	2	0	0	1	7	98	0	96
2019	Non-visible minority	88	2	1	0	0	1	7	98	0	485

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	40	38	13	5	1	1	1	80	6	98
2019	Non-visible minority	42	41	9	5	2	0	0	83	8	481
2018	Visible minority	39	35	17	7	2	0	0	74	10	84
2018	Non-visible minority	36	45	9	7	2	0	0	81	9	392
2017	Visible minority	38	36	15	8	4	0	0	73	12	89
2017	Non-visible minority	41	40	9	7	3	0	0	81	10	446
2014	Visible minority	31	43	12	6	5	2	1	77	11	85
2014	Non-visible minority	33	46	9	10	2	0	0	79	12	497
2011	Visible minority	22	38	12	20	6	1	1	62	26	90
2011	Non-visible minority	35	44	9	8	3	0	0	80	11	495

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	42	34	13	9	2	0	0	76	11	98
2019	Non-visible minority	39	39	11	8	2	0	0	79	10	483
2018	Visible minority	38	27	17	10	8	0	0	65	18	84
2018	Non-visible minority	36	39	13	7	4	0	1	76	11	390
2017	Visible minority	35	34	13	8	9	1	0	70	17	89
2017	Non-visible minority	39	38	11	9	3	0	0	78	12	447
2014	Visible minority	33	37	12	9	7	1	2	72	16	85
2014	Non-visible minority	35	39	14	8	2	0	0	75	10	497

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	42	43	8	2	2	1	2	88	4	98
2019	Non-visible minority	41	41	9	4	2	1	1	85	6	476
2018	Visible minority	38	37	13	7	4	0	0	76	11	84
2018	Non-visible minority	35	42	12	6	3	1	1	79	9	391
2017	Visible minority	34	44	11	6	4	1	1	79	10	89
2017	Non-visible minority	39	42	9	8	2	0	1	82	10	447
2014	Visible minority	35	36	13	7	6	0	4	73	13	84
2014	Non-visible minority	39	40	11	7	1	1	1	80	8	497
2011	Visible minority	29	36	16	10	5	3	1	68	16	93
2011	Non-visible minority	42	38	12	5	2	0	2	81	7	496

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	27	47	13	5	3	4	78	8	98
2019	Non-visible minority	25	46	17	7	1	3	74	8	484
2018	Visible minority	32	30	24	6	5	4	64	11	84
2018	Non-visible minority	28	42	18	6	3	2	72	9	393
2017	Visible minority	24	33	19	14	7	2	59	21	89
2017	Non-visible minority	27	44	16	7	2	4	74	9	444

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	45	39	3	11	2	0	0	84	13	98
2019	Non-visible minority	42	39	7	9	3	0	0	81	12	485
2018	Visible minority	43	43	6	6	2	0	0	85	9	83
2018	Non-visible minority	39	37	11	9	4	1	0	77	12	391
2017	Visible minority	42	33	8	6	10	1	0	76	16	89
2017	Non-visible minority	40	35	10	9	5	0	0	76	14	443
2014	Visible minority	41	28	9	8	10	0	3	71	19	85
2014	Non-visible minority	36	35	13	10	6	0	0	72	15	497
2011	Visible minority	27	38	8	14	10	1	2	67	25	93
2011	Non-visible minority	35	36	10	11	7	0	1	72	18	496

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	28	47	15	9	1	0	0	75	10	97
2019	Non-visible minority	27	39	22	9	3	0	0	66	12	482
2018	Visible minority	34	37	18	6	5	0	0	71	11	84
2018	Non-visible minority	25	36	22	11	5	0	0	62	16	392
2017	Visible minority	28	47	10	10	5	0	0	75	15	90
2017	Non-visible minority	24	39	23	9	5	0	0	63	14	446
2014	Visible minority	34	39	16	2	8	0	0	73	11	85
2014	Non-visible minority	26	36	21	9	7	0	0	63	16	497
2011	Visible minority	22	48	21	3	6	0	0	70	10	93
2011	Non-visible minority	26	37	18	10	7	0	1	64	18	496
2008	Visible minority	28	47	17	7	1	1	0	75	8	90
2008	Non-visible minority	21	41	20	10	8	0	0	62	18	640

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	51	24	9	6	3	4	2	80	10	98
2019	Non-visible minority	48	24	10	7	3	4	4	78	12	484
2017	Visible minority	43	24	5	8	7	9	4	77	17	88
2017	Non-visible minority	41	26	10	7	6	6	5	74	14	447
2014	Visible minority	34	33	6	6	8	5	9	77	16	85
2014	Non-visible minority	34	23	15	10	4	8	6	66	16	497
2011	Visible minority	23	24	17	11	11	7	6	55	25	93
2011	Non-visible minority	30	26	14	13	7	5	4	62	23	496

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Visible minority	36	27	37	98
2019	Non-visible minority	34	32	34	482
2018	Visible minority	34	32	34	84
2018	Non-visible minority	31	33	36	392
2017	Visible minority	28	32	40	90
2017	Non-visible minority	32	34	34	446
2014	Visible minority	43	34	23	85
2014	Non-visible minority	34	35	31	496
2011	Visible minority	48	20	31	93
2011	Non-visible minority	35	33	31	496

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Visible minority	3	43	34	8	3	9	35
2019	Non-visible minority	8	31	48	7	1	6	161
2018	Visible minority	7	27	34	14	10	7	29
2018	Non-visible minority	10	36	37	7	6	5	121
2017	Visible minority	4	7	63	13	4	8	25
2017	Non-visible minority	12	34	45	5	1	3	140
2014	Visible minority	3	29	49	13	9999	5	37
2014	Non-visible minority	9	30	47	10	9999	4	169
2011	Visible minority	11	27	42	16	9999	5	45
2011	Non-visible minority	11	29	42	12	9999	5	176

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	57	35	6	2	0	0	0	92	2	98
2019	Non-visible minority	55	33	8	2	1	0	0	88	4	484
2018	Visible minority	50	41	2	2	4	0	0	92	6	84
2018	Non-visible minority	54	39	5	1	1	0	0	93	2	391
2017	Visible minority	48	39	8	3	2	0	0	87	6	90
2017	Non-visible minority	47	39	7	5	2	0	0	87	6	447
2014	Visible minority	49	44	5	2	0	0	0	93	2	85
2014	Non-visible minority	48	38	9	3	1	0	1	87	4	497
2011	Visible minority	36	39	10	7	5	1	2	77	12	93
2011	Non-visible minority	46	40	10	3	1	0	0	85	5	496
2008	Visible minority	50	36	7	5	2	0	0	86	7	90
2008	Non-visible minority	44	38	10	5	3	0	0	82	8	641

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	36	42	14	5	2	1	79	7	98
2019	Non-visible minority	31	49	15	3	1	1	80	5	484
2018	Visible minority	34	36	14	11	5	0	70	16	84
2018	Non-visible minority	33	42	15	7	1	1	76	9	392
2017	Visible minority	32	41	9	13	3	2	75	16	88
2017	Non-visible minority	30	47	14	8	1	1	78	8	447
2014	Visible minority	48	28	12	9	1	2	78	10	85
2014	Non-visible minority	28	46	15	7	2	2	76	9	496
2011	Visible minority	34	36	20	7	1	2	71	8	93
2011	Non-visible minority	28	45	15	7	2	2	75	10	496

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	7	19	42	21	8	0	2	30	27	98
2019	Non-visible minority	5	20	42	23	8	0	1	32	26	483
2018	Visible minority	10	17	49	20	3	0	1	24	26	84
2018	Non-visible minority	8	23	41	21	6	1	1	27	31	391
2017	Visible minority	7	22	33	20	12	1	5	33	31	90
2017	Non-visible minority	5	22	44	19	9	0	1	28	28	445
2014	Visible minority	4	18	40	27	10	2	0	37	22	85
2014	Non-visible minority	5	20	46	20	8	0	0	29	25	496
2011	Visible minority	10	23	37	19	5	2	5	25	35	92
2011	Non-visible minority	8	21	42	19	8	1	1	28	30	495
2008	Visible minority	16	25	36	14	6	1	2	20	43	89
2008	Non-visible minority	12	26	38	17	4	1	1	22	39	641

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	1	5	19	43	26	1	4	73	7	98
2019	Non-visible minority	1	6	24	36	30	2	1	68	7	481
2018	Visible minority	5	13	13	42	24	0	2	68	19	84
2018	Non-visible minority	3	9	23	39	22	2	1	63	13	389
2017	Visible minority	2	11	16	34	27	4	6	68	15	88
2017	Non-visible minority	5	10	22	34	28	0	2	63	14	445
2014	Visible minority	4	13	14	39	24	4	2	67	18	84
2014	Non-visible minority	2	11	22	41	21	1	2	64	13	495
2011	Visible minority	3	8	21	29	25	4	10	62	14	93
2011	Non-visible minority	4	7	17	45	23	1	3	71	11	495
2008	Visible minority	8	18	31	24	8	6	7	36	29	89
2008	Non-visible minority	10	18	24	27	16	2	3	45	29	638

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	6	18	27	29	15	1	3	47	25	98
2019	Non-visible minority	5	13	39	29	12	1	1	42	18	484
2018	Visible minority	7	16	34	26	11	3	2	39	24	84
2018	Non-visible minority	8	17	35	26	12	1	2	38	25	391
2017	Visible minority	6	15	35	21	20	0	3	43	21	88
2017	Non-visible minority	8	18	37	22	13	1	1	36	26	444
2014	Visible minority	7	23	32	20	14	2	2	35	32	85
2014	Non-visible minority	11	23	34	21	7	2	1	30	36	496
2011	Visible minority	17	29	27	12	6	1	8	20	50	92
2011	Non-visible minority	15	19	34	20	10	0	3	30	35	494
2008	Visible minority	21	15	34	21	4	2	3	27	38	90
2008	Non-visible minority	18	22	31	18	7	1	2	26	42	639

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	7	16	38	24	12	0	3	37	24	95
2019	Non-visible minority	4	20	42	23	11	1	0	34	24	481
2018	Visible minority	5	19	36	30	11	0	0	41	23	83
2018	Non-visible minority	5	18	41	25	9	1	1	34	23	389
2017	Visible minority	7	21	20	29	22	0	0	52	28	88
2017	Non-visible minority	8	17	39	27	9	0	1	36	25	446
2014	Visible minority	4	16	32	23	22	1	2	46	20	85
2014	Non-visible minority	5	22	41	21	9	1	1	31	27	497
2011	Visible minority	11	17	40	16	8	1	6	27	30	91
2011	Non-visible minority	7	22	39	21	9	0	2	30	30	493
2008	Visible minority	5	20	27	37	10	1	0	48	25	89
2008	Non-visible minority	7	24	36	22	7	1	2	30	32	640

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	5	16	30	29	13	3	4	44	23	98
2019	Non-visible minority	7	13	30	29	17	2	2	48	21	484
2018	Visible minority	12	13	26	28	19	1	0	48	26	84
2018	Non-visible minority	7	21	30	26	11	2	3	39	29	388
2017	Visible minority	11	17	17	28	22	0	6	53	29	87
2017	Non-visible minority	9	21	31	23	13	1	2	37	31	447
2014	Visible minority	11	18	26	23	17	1	5	42	30	85
2014	Non-visible minority	9	20	34	22	11	1	2	34	30	496
2011	Visible minority	12	18	30	15	12	2	10	31	35	92
2011	Non-visible minority	11	20	31	23	10	2	3	35	32	493
2008	Visible minority	14	18	26	23	11	4	5	37	35	89
2008	Non-visible minority	13	20	27	22	13	2	3	37	34	638

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	4	16	17	37	20	1	6	61	22	97
2019	Non-visible minority	4	9	29	33	20	3	2	55	14	481
2018	Visible minority	11	15	21	24	24	1	3	51	27	82
2018	Non-visible minority	5	15	30	32	13	3	2	47	21	388
2017	Visible minority	9	22	15	22	24	2	4	50	34	87
2017	Non-visible minority	7	14	29	27	17	3	3	46	23	446
2014	Visible minority	5	12	23	34	18	4	5	57	18	84
2014	Non-visible minority	4	11	28	35	17	2	2	55	16	496
2011	Visible minority	7	10	21	35	16	0	12	57	20	93
2011	Non-visible minority	5	12	29	29	20	3	2	51	18	493
2008	Visible minority	17	22	20	19	11	4	8	35	43	88
2008	Non-visible minority	16	19	28	21	10	3	4	33	37	639

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	7	17	26	33	14	0	3	48	25	97
2019	Non-visible minority	5	13	35	31	13	1	1	46	19	480
2018	Visible minority	5	13	37	27	13	2	2	42	19	83
2018	Non-visible minority	6	15	40	26	10	1	1	37	22	391
2017	Visible minority	8	15	22	30	18	1	5	52	24	89
2017	Non-visible minority	7	16	33	30	11	1	2	42	24	445
2014	Visible minority	5	20	22	30	14	5	5	48	27	85
2014	Non-visible minority	6	17	36	25	9	4	2	36	25	494

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	7	12	29	35	15	0	3	51	20	98
2019	Non-visible minority	3	15	39	29	12	0	1	42	19	484

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	23	42	20	6	5	2	1	67	12	97
2019	Non-visible minority	19	44	20	10	2	5	0	67	13	481

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	52	35	4	8	1	0	87	9	98
2019	Non-visible minority	61	27	5	5	2	1	88	6	482
2018	Visible minority	53	29	7	4	7	0	82	11	84
2018	Non-visible minority	53	27	8	7	4	1	80	11	389
2017	Visible minority	41	34	9	8	7	2	76	15	90
2017	Non-visible minority	54	27	8	7	3	0	81	10	447
2014	Visible minority	44	27	7	12	9	1	72	21	85
2014	Non-visible minority	52	31	7	7	3	0	83	10	497

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	67	21	7	3	2	0	88	5	97
2019	Non-visible minority	70	21	4	4	0	0	92	4	484
2018	Visible minority	69	24	2	2	2	0	93	5	83
2018	Non-visible minority	64	25	5	3	2	1	90	5	389
2017	Visible minority	53	29	3	11	4	0	82	15	90
2017	Non-visible minority	64	28	3	4	2	0	91	6	446
2014	Visible minority	55	33	5	6	1	0	89	7	85
2014	Non-visible minority	65	29	4	2	0	0	94	2	496

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	50	36	8	4	1	1	87	5	98
2019	Non-visible minority	59	31	6	3	1	1	91	3	484
2018	Visible minority	53	31	10	2	3	0	85	6	84
2018	Non-visible minority	53	33	8	4	2	0	87	5	390

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	31	44	11	9	5	0	74	14	96
2019	Non-visible minority	34	45	12	7	2	1	79	9	483
2018	Visible minority	43	27	15	10	5	1	70	15	83
2018	Non-visible minority	39	41	10	6	2	2	82	8	391
2017	Visible minority	29	38	12	12	7	1	68	20	89
2017	Non-visible minority	37	44	9	6	2	2	82	8	446
2014	Visible minority	37	31	15	10	5	2	69	15	85
2014	Non-visible minority	42	37	11	5	2	3	81	7	497
2011	Visible minority	27	35	13	12	10	3	64	23	93
2011	Non-visible minority	34	40	13	8	3	2	75	12	496

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	36	36	16	6	6	0	0	72	12	98
2019	Non-visible minority	35	42	11	5	1	5	0	82	7	484
2018	Visible minority	38	36	11	8	5	2	0	76	13	84
2018	Non-visible minority	38	39	13	3	2	5	1	81	5	392
2017	Visible minority	41	31	11	9	8	0	0	72	17	89
2017	Non-visible minority	38	38	13	4	1	5	0	80	6	443
2014	Visible minority	38	29	8	10	7	7	0	73	18	85
2014	Non-visible minority	43	32	12	4	1	8	0	82	5	497

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	54	35	7	2	2	0	89	4	97
2019	Non-visible minority	63	30	4	2	1	0	92	3	482
2018	Visible minority	54	35	5	3	2	0	89	6	84
2018	Non-visible minority	61	29	6	3	1	0	90	4	387
2017	Visible minority	44	37	8	8	3	0	81	11	89
2017	Non-visible minority	57	34	5	3	1	0	91	4	445
2014	Visible minority	46	34	11	7	1	0	80	9	85
2014	Non-visible minority	57	33	7	2	1	0	90	3	497
2011	Visible minority	42	32	11	10	4	1	75	14	93
2011	Non-visible minority	50	37	9	2	2	0	87	4	495
2008	Visible minority	43	35	13	7	2	0	77	9	90
2008	Non-visible minority	40	36	13	6	4	0	77	10	641

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	40	28	10	5	3	5	8	79	9	96
2019	Non-visible minority	44	28	8	4	2	6	8	83	8	484
2018	Visible minority	28	28	13	7	6	13	6	68	16	84
2018	Non-visible minority	30	30	12	10	4	8	6	70	16	388
2017	Visible minority	28	30	12	10	8	8	3	66	20	90
2017	Non-visible minority	33	30	12	8	3	6	9	74	13	447
2014	Visible minority	39	17	14	8	7	8	6	66	18	85
2014	Non-visible minority	35	31	12	5	2	6	9	77	9	497

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	40	40	12	3	3	2	0	82	6	98
2019	Non-visible minority	42	38	10	5	1	3	1	83	7	481
2018	Visible minority	41	36	8	7	4	4	0	80	11	84
2018	Non-visible minority	45	36	8	6	2	2	1	83	9	391
2017	Visible minority	43	35	12	4	5	1	0	79	9	88
2017	Non-visible minority	47	36	9	5	2	1	0	84	7	446
2014	Visible minority	45	31	8	7	3	4	2	80	11	85
2014	Non-visible minority	49	32	7	6	2	3	1	85	8	497
2011	Visible minority	40	33	10	9	3	4	1	77	13	93
2011	Non-visible minority	44	34	11	5	2	4	1	81	7	496
2008	Visible minority	35	29	13	9	6	8	1	70	17	89
2008	Non-visible minority	31	35	10	10	7	4	2	71	18	640

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	43	36	16	2	2	0	80	4	98
2019	Non-visible minority	41	40	14	2	1	2	83	3	483
2018	Visible minority	39	37	13	7	3	0	76	11	84
2018	Non-visible minority	41	38	16	2	2	1	80	4	392

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	18	20	22	10	10	16	3	48	25	97
2019	Non-visible minority	18	22	20	11	5	18	4	52	22	485
2018	Visible minority	22	27	12	11	12	12	4	58	28	82
2018	Non-visible minority	20	24	17	12	10	14	3	53	26	392
2017	Visible minority	16	19	16	13	18	16	1	42	38	88
2017	Non-visible minority	16	21	15	12	13	17	6	48	33	447
2014	Visible minority	13	13	16	14	20	19	5	34	44	85
2014	Non-visible minority	15	21	15	14	13	18	4	46	34	497
2011	Visible minority	10	11	14	17	27	20	2	26	56	93
2011	Non-visible minority	13	17	16	14	13	20	7	41	37	494

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	49	46	1	3	1	95	4	98
2019	Non-visible minority	47	43	3	5	2	90	7	485
2017	Visible minority	46	42	2	7	2	88	10	90
2017	Non-visible minority	40	47	5	5	2	87	8	447
2014	Visible minority	45	41	7	6	1	86	7	85
2014	Non-visible minority	41	47	4	7	1	88	8	496
2011	Visible minority	24	41	6	17	11	66	28	93
2011	Non-visible minority	33	41	4	14	8	73	22	495
2008	Visible minority	48	44	2	6	0	92	6	90
2008	Non-visible minority	50	40	3	6	1	90	7	639

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	58	33	2	3	3	0	92	6	98
2019	Non-visible minority	57	32	5	5	1	0	89	6	484
2017	Visible minority	54	31	5	9	1	0	85	10	90
2017	Non-visible minority	46	39	5	7	2	0	86	9	447
2014	Visible minority	37	38	7	13	5	0	75	18	84
2014	Non-visible minority	42	35	9	9	4	0	77	14	496
2011	Visible minority	40	36	9	11	3	1	76	14	93
2011	Non-visible minority	44	37	8	8	3	0	81	11	496

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	54	34	5	4	2	88	6	95
2019	Non-visible minority	59	31	6	2	2	90	4	483
2017	Visible minority	49	34	7	9	1	83	10	89
2017	Non-visible minority	57	32	6	4	2	89	5	444
2014	Visible minority	53	24	16	7	0	77	7	85
2014	Non-visible minority	53	33	9	4	1	86	5	497

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	74	19	3	2	2	0	1	93	4	97
2019	Non-visible minority	62	19	6	7	5	0	1	82	13	483
2017	Visible minority	74	16	4	1	3	1	0	91	4	90
2017	Non-visible minority	61	19	5	10	4	0	1	80	14	447
2014	Visible minority	71	10	9	3	7	0	0	81	10	84
2014	Non-visible minority	56	21	5	11	6	0	1	77	17	496
2011	Visible minority	63	13	6	11	6	1	0	77	17	93
2011	Non-visible minority	62	17	7	9	4	0	0	80	14	495
2008	Visible minority	65	19	5	4	7	0	0	83	11	90
2008	Non-visible minority	57	21	6	10	6	0	0	78	16	640

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	71	19	5	3	0	0	2	92	3	98
2019	Non-visible minority	65	20	6	7	1	0	1	86	8	481
2017	Visible minority	71	21	3	2	1	2	0	94	3	90
2017	Non-visible minority	64	22	5	6	2	0	1	87	8	446
2014	Visible minority	77	14	1	3	4	0	1	92	7	85
2014	Non-visible minority	63	21	6	6	3	0	1	85	9	497
2011	Visible minority	64	21	4	8	3	0	0	85	11	93
2011	Non-visible minority	64	19	5	7	3	0	1	84	10	496
2008	Visible minority	62	22	3	6	6	1	0	85	12	90
2008	Non-visible minority	61	23	5	7	2	0	2	86	9	639

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	82	14	3	0	0	2	97	0	97
2019	Non-visible minority	81	11	4	2	1	1	93	3	479
2017	Visible minority	85	11	0	0	2	2	98	2	90
2017	Non-visible minority	79	13	3	3	1	0	93	4	447
2014	Visible minority	78	15	2	0	4	1	94	4	85
2014	Non-visible minority	76	13	4	4	2	1	90	5	497
2011	Visible minority	72	15	3	3	6	0	87	9	93
2011	Non-visible minority	78	13	3	3	2	1	92	5	496
2008	Visible minority	80	10	6	4	1	0	90	5	90
2008	Non-visible minority	77	12	3	4	3	0	90	7	638

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	35	35	16	9	1	4	0	73	11	97
2019	Non-visible minority	32	26	23	10	4	5	0	61	14	484

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	18	52	13	7	2	1	7	76	10	97
2019	Non-visible minority	30	46	9	7	2	0	6	81	10	480

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	48	31	10	1	0	4	7	88	1	98
2019	Non-visible minority	54	23	7	1	1	7	6	89	3	481

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	6	94	98
2019	Non-visible minority	6	94	481
2018	Visible minority	10	90	83
2018	Non-visible minority	7	93	394

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	10	90	98
2019	Non-visible minority	9	91	484

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	16	12	20	3	4	36	8	51	13	97
2019	Non-visible minority	17	11	12	4	1	42	14	63	11	485
2018	Visible minority	16	10	16	1	8	37	11	52	18	84
2018	Non-visible minority	16	14	13	3	4	41	9	60	15	390
2017	Visible minority	14	10	17	6	7	36	10	45	24	90
2017	Non-visible minority	14	18	15	5	4	36	10	58	16	447
2014	Visible minority	21	6	15	7	4	37	10	51	20	85
2014	Non-visible minority	15	12	15	4	2	42	10	57	12	497

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	28	29	20	2	2	18	2	70	5	98
2019	Non-visible minority	34	30	16	2	1	15	2	77	4	485
2018	Visible minority	33	31	17	2	6	9	1	72	9	84
2018	Non-visible minority	31	31	17	4	3	15	0	73	8	389
2017	Visible minority	30	22	16	7	4	20	0	65	15	90
2017	Non-visible minority	27	35	13	5	2	14	3	75	9	446
2014	Visible minority	35	15	21	5	4	20	1	63	10	85
2014	Non-visible minority	29	30	17	5	1	16	2	71	7	497
2011	Visible minority	20	34	15	6	3	21	0	69	12	93
2011	Non-visible minority	31	35	16	2	2	14	1	77	5	495

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	11	89	98
2019	Non-visible minority	3	97	483

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	11
2019	Non-visible minority	0	100	17

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	11
2019	Non-visible minority	47	53	17

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	11
2019	Non-visible minority	0	100	17

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	11
2019	Non-visible minority	0	100	17

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	11
2019	Non-visible minority	0	100	17

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	11
2019	Non-visible minority	0	100	17

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	46	54	11
2019	Non-visible minority	64	36	17

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	8	92	98
2019	Non-visible minority	4	96	482

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	16	11	21	5	4	33	10	47	16	98
2019	Non-visible minority	19	10	12	1	1	44	12	66	6	483
2018	Visible minority	19	13	16	2	2	38	10	61	9	83
2018	Non-visible minority	17	15	15	2	2	41	8	62	8	393
2017	Visible minority	11	12	18	3	3	41	12	49	13	90
2017	Non-visible minority	14	15	14	3	1	43	10	62	8	445
2014	Visible minority	15	6	15	5	5	45	9	46	20	85
2014	Non-visible minority	15	11	15	2	1	48	8	59	7	497

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	27	26	24	1	4	15	3	65	6	98
2019	Non-visible minority	36	28	15	2	1	17	2	78	4	483
2018	Visible minority	31	29	15	6	4	14	1	71	11	83
2018	Non-visible minority	32	31	16	1	2	16	1	76	4	392
2017	Visible minority	26	27	15	4	4	21	3	70	11	90
2017	Non-visible minority	28	34	12	4	1	18	3	78	6	446
2014	Visible minority	30	15	21	3	6	22	2	60	12	85
2014	Non-visible minority	32	26	17	2	1	20	2	74	4	497
2011	Visible minority	25	16	21	5	4	28	0	57	14	93
2011	Non-visible minority	36	33	12	1	1	16	0	83	3	496

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	14	86	98
2019	Non-visible minority	10	90	485
2017	Visible minority	19	81	90
2017	Non-visible minority	10	90	446
2014	Visible minority	13	87	85
2014	Non-visible minority	9	91	495

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	100	0	14
2019	Non-visible minority	90	10	48
2017	Visible minority	69	31	17
2017	Non-visible minority	79	21	43
2014	Visible minority	82	18	11
2014	Non-visible minority	68	32	45

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	23	62	8	8	0	84	8	13
2019	Non-visible minority	63	32	0	4	0	96	4	43
2017	Visible minority	68	0	16	8	8	68	16	12
2017	Non-visible minority	53	23	3	18	3	76	21	34
2014	Non-visible minority	59	25	10	3	3	84	7	31

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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	61	29	6	1	2	0	1	91	3	98
2019	Non-visible minority	70	18	7	2	2	1	0	89	4	484
2018	Visible minority	57	20	15	3	5	0	0	77	8	80
2018	Non-visible minority	63	23	7	3	3	1	0	87	6	389
2017	Visible minority	55	26	5	4	6	2	1	84	11	89
2017	Non-visible minority	59	27	7	3	3	1	0	87	6	447

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	5	53	14	14	9	5	0	61	25	21
2019	Non-visible minority	22	55	9	6	0	4	3	83	7	126

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	31	41	13	7	5	2	1	75	12	98
2019	Non-visible minority	27	47	15	7	1	4	0	76	8	481
2018	Visible minority	40	32	22	1	0	5	0	76	1	83
2018	Non-visible minority	29	48	12	5	3	3	0	79	8	390
2017	Visible minority	28	39	13	10	5	4	1	70	16	89
2017	Non-visible minority	25	47	17	6	3	3	0	74	9	447

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	31	32	19	9	5	3	1	66	15	98
2019	Non-visible minority	28	42	16	10	1	3	0	72	12	482
2018	Visible minority	29	39	16	10	5	2	0	69	15	83
2018	Non-visible minority	25	42	17	9	4	2	0	69	13	392
2017	Visible minority	24	34	17	10	12	2	1	61	22	90
2017	Non-visible minority	22	45	17	11	4	2	0	67	16	447

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	38	32	11	4	13	0	2	71	18	97
2019	Non-visible minority	25	33	21	10	11	0	0	58	21	485
2018	Visible minority	35	21	19	10	14	0	1	57	24	81
2018	Non-visible minority	22	30	25	13	10	0	1	52	23	393
2017	Visible minority	25	26	22	12	9	2	3	55	22	90
2017	Non-visible minority	28	26	22	10	12	1	0	55	22	446

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	14	37	30	14	3	1	52	18	97
2019	Non-visible minority	15	30	34	16	5	0	45	21	485
2018	Visible minority	15	33	27	12	11	1	49	24	82
2018	Non-visible minority	9	27	37	18	8	1	37	26	392
2017	Visible minority	9	34	26	19	10	3	44	30	90
2017	Non-visible minority	12	28	32	17	11	1	40	28	446

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	23	34	21	16	4	0	1	58	21	97
2019	Non-visible minority	18	36	27	13	6	0	0	55	18	482
2018	Visible minority	23	31	26	15	5	0	0	54	20	81
2018	Non-visible minority	14	32	34	14	6	1	1	46	20	389
2017	Visible minority	16	37	23	14	6	1	2	55	21	87
2017	Non-visible minority	16	34	26	13	8	0	1	51	22	446

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	24	37	23	8	7	0	1	61	15	98
2019	Non-visible minority	25	32	25	11	6	0	0	58	17	483
2018	Visible minority	23	31	20	14	10	1	1	55	24	81
2018	Non-visible minority	21	28	29	14	7	1	1	49	21	390
2017	Visible minority	25	27	20	13	11	1	2	54	24	89
2017	Non-visible minority	22	24	27	18	8	0	1	47	26	447

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	32	43	13	7	4	0	2	76	11	98
2019	Non-visible minority	31	35	18	9	5	0	1	67	14	485
2018	Visible minority	29	41	11	8	6	0	5	73	14	81
2018	Non-visible minority	25	33	23	11	5	1	2	60	16	387
2017	Visible minority	29	29	16	10	9	0	7	63	20	90
2017	Non-visible minority	24	32	22	9	7	0	5	59	18	447

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	26	36	15	13	7	3	63	21	97
2019	Non-visible minority	19	34	27	13	7	0	54	20	484
2018	Visible minority	31	32	23	8	6	1	63	14	81
2018	Non-visible minority	21	31	28	11	9	1	52	20	389
2017	Visible minority	26	27	24	10	10	2	55	21	90
2017	Non-visible minority	23	26	30	13	9	0	49	21	445

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	34	36	17	7	4	0	2	71	11	98
2019	Non-visible minority	31	40	18	7	2	0	1	73	9	483
2018	Visible minority	23	40	27	4	7	0	0	63	11	84
2018	Non-visible minority	27	37	22	9	3	1	1	65	12	389
2017	Visible minority	26	40	19	5	7	0	2	68	13	90
2017	Non-visible minority	31	39	18	8	3	0	0	71	11	445

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	22	42	21	7	5	0	2	66	12	98
2019	Non-visible minority	21	42	26	6	2	0	2	65	9	484
2018	Visible minority	14	45	23	15	2	0	1	60	17	84
2018	Non-visible minority	19	40	24	12	4	1	1	60	16	386
2017	Visible minority	23	41	17	11	5	0	2	66	17	89
2017	Non-visible minority	26	33	26	11	3	0	1	60	14	445

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	33	36	14	13	3	0	1	69	16	97
2019	Non-visible minority	29	39	22	7	3	1	0	69	9	485
2018	Visible minority	23	35	21	17	5	0	0	58	22	84
2018	Non-visible minority	25	34	26	9	5	1	1	59	15	390
2017	Visible minority	19	37	21	13	7	0	2	58	21	90
2017	Non-visible minority	30	36	21	8	5	0	0	66	13	445

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	40	28	18	9	4	0	1	69	14	97
2019	Non-visible minority	53	26	13	5	2	1	0	80	7	481

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	39	29	18	8	3	0	2	70	11	98
2019	Non-visible minority	35	37	20	6	2	1	0	73	7	484
2018	Visible minority	28	37	23	10	1	0	1	66	11	84
2018	Non-visible minority	26	37	23	9	3	1	1	64	12	388
2017	Visible minority	33	34	18	8	4	0	3	69	13	90
2017	Non-visible minority	33	35	21	7	2	0	1	69	9	441

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	71	12	8	6	0	0	3	86	6	98
2019	Non-visible minority	67	20	8	2	2	0	1	89	3	484
2018	Visible minority	66	22	6	2	2	0	1	89	5	84
2018	Non-visible minority	57	26	8	4	4	1	2	85	7	389
2017	Visible minority	64	25	6	1	1	1	2	92	2	90
2017	Non-visible minority	65	19	9	4	2	0	0	85	6	447

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	78	9	8	0	0	0	5	91	0	97
2019	Non-visible minority	85	7	1	0	0	1	5	98	0	482
2018	Visible minority	75	20	2	0	0	0	2	98	0	84
2018	Non-visible minority	75	14	2	2	2	1	5	95	3	389

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	73	12	4	6	2	0	3	88	8	98
2019	Non-visible minority	86	5	3	1	1	1	2	94	2	482
2018	Visible minority	75	11	5	5	2	0	2	88	7	84
2018	Non-visible minority	78	12	3	1	2	1	2	94	4	389
2017	Visible minority	68	15	6	5	2	0	2	86	8	90
2017	Non-visible minority	82	9	4	1	1	0	2	93	3	447

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	71	17	8	3	0	1	89	3	98
2019	Non-visible minority	70	19	6	2	1	1	90	3	479
2018	Visible minority	69	18	8	4	0	1	88	4	84
2018	Non-visible minority	62	24	9	3	1	1	87	4	388
2017	Visible minority	63	16	12	7	0	2	81	7	90
2017	Non-visible minority	64	22	9	2	1	1	87	4	445

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	73	13	7	4	2	0	1	87	6	97
2019	Non-visible minority	69	18	7	3	2	0	1	88	5	481
2018	Visible minority	65	15	10	6	5	0	0	80	11	84
2018	Non-visible minority	57	22	11	5	5	0	1	79	9	389
2017	Visible minority	52	19	12	8	5	2	2	74	13	89
2017	Non-visible minority	69	16	8	4	2	0	1	85	6	446

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	57	10	4	1	1	28	92	3	98
2019	Non-visible minority	61	12	3	1	0	22	94	2	480
2018	Visible minority	61	7	6	0	3	23	89	3	83
2018	Non-visible minority	53	12	6	2	0	27	89	3	385
2017	Visible minority	59	6	7	0	0	28	90	0	90
2017	Non-visible minority	59	11	5	1	0	23	92	2	446

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	71	14	7	4	0	1	3	88	4	98
2019	Non-visible minority	69	18	8	1	1	1	2	90	2	481
2018	Visible minority	63	27	5	0	0	0	5	95	0	82
2018	Non-visible minority	65	22	7	2	1	0	3	90	3	387
2017	Visible minority	66	17	7	0	1	0	9	91	1	90
2017	Non-visible minority	71	19	4	1	1	0	4	94	2	447

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	81	9	3	3	1	1	2	92	4	98
2019	Non-visible minority	87	7	2	1	1	0	2	96	2	483
2018	Visible minority	80	10	1	4	1	0	5	94	5	84
2018	Non-visible minority	84	9	2	1	2	0	2	95	3	387
2017	Visible minority	74	15	3	4	0	2	3	94	4	90
2017	Non-visible minority	85	7	3	1	1	0	3	95	2	447

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	56	26	8	4	2	4	85	6	97
2019	Non-visible minority	53	30	12	3	1	1	84	5	483
2018	Visible minority	56	29	11	2	1	1	86	4	83
2018	Non-visible minority	50	27	15	4	3	2	78	7	387
2017	Visible minority	50	34	9	2	2	2	86	4	90
2017	Non-visible minority	56	28	10	3	2	1	85	5	447

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	20	40	29	7	2	1	1	61	9	98
2019	Non-visible minority	18	38	34	9	1	0	0	56	11	483
2018	Visible minority	16	37	29	12	6	0	0	53	18	84
2018	Non-visible minority	10	35	39	13	2	0	0	46	15	394
2017	Visible minority	11	34	36	9	6	0	3	47	16	90
2017	Non-visible minority	10	30	41	13	5	0	0	40	18	447

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	6	18	36	31	7	1	1	39	25	98
2019	Non-visible minority	6	17	43	26	7	0	0	34	23	480
2018	Visible minority	4	18	39	30	9	0	0	39	22	83
2018	Non-visible minority	7	15	46	23	9	0	1	31	22	391
2017	Visible minority	9	16	36	32	6	0	1	39	25	90
2017	Non-visible minority	7	17	40	25	11	0	0	36	24	447

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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	29	30	16	13	10	1	2	30	70	96
2019	Non-visible minority	21	32	26	9	10	1	0	22	78	484
2018	Visible minority	38	23	19	8	11	0	0	38	62	83
2018	Non-visible minority	25	28	24	10	9	3	1	26	74	393
2017	Visible minority	29	20	18	11	15	4	2	31	69	90
2017	Non-visible minority	26	23	22	14	10	5	1	28	72	446

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	54	46	65
2019	Non-visible minority	54	46	373

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	42	58	64
2019	Non-visible minority	40	60	368
2018	Visible minority	28	72	51
2018	Non-visible minority	32	68	276

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	40	21	9	8	9	3	10	70	20	98
2019	Non-visible minority	42	17	15	9	8	2	6	65	19	480
2018	Visible minority	47	18	11	6	6	2	10	74	14	83
2018	Non-visible minority	44	18	14	10	6	1	6	67	17	390

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	13	26	21	11	21	1	7	42	35	65
2019	Non-visible minority	18	30	14	15	11	3	9	54	30	370
2018	Visible minority	20	32	8	16	18	0	6	56	36	50
2018	Non-visible minority	14	29	16	19	14	1	8	46	36	279
2017	Visible minority	22	31	10	19	8	2	9	59	30	58
2017	Non-visible minority	16	29	17	15	13	2	8	50	31	303

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	2	14	22	15	36	4	6	18	58	65
2019	Non-visible minority	4	15	12	19	34	5	11	22	63	369
2018	Visible minority	4	12	13	16	47	2	6	17	68	51
2018	Non-visible minority	2	11	13	22	41	3	9	14	71	279
2017	Visible minority	6	12	12	18	40	2	10	20	66	58
2017	Non-visible minority	3	10	16	19	41	2	9	15	68	303

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results by Theme for Department of Finance Canada by Question 110. Are you a member of a visible minority group?

Table of Contents

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 31. I am satisfied with the quality of supervision I receive.

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Job fit and development

Question 4. I get the training I need to do my job.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Question 40. I feel that change is managed well in my department or agency.

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.