2019 Public Service Employee Survey Results by Theme for Department of Finance Canada by Question 106. Are you an Aboriginal person?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 35 58 0 7 0 0 0 93 7 14
2019 Non-Aboriginal 47 38 8 5 2 0 0 85 7 571
2017 Aboriginal 35 65 0 0 0 0 0 100 0 12
2017 Non-Aboriginal 40 46 6 5 3 0 0 87 8 525
2014 Aboriginal 31 53 0 15 0 0 0 85 15 13
2014 Non-Aboriginal 38 44 8 7 2 0 0 82 9 573
2011 Aboriginal 6 74 6 6 7 0 0 81 13 15
2011 Non-Aboriginal 37 39 11 7 5 0 0 77 12 573

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 21 73 0 6 0 0 0 94 6 14
2019 Non-Aboriginal 44 37 9 6 4 0 0 81 10 572
2017 Aboriginal 34 49 0 17 0 0 0 83 17 12
2017 Non-Aboriginal 36 40 10 7 6 0 0 76 14 522

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 42 43 8 7 0 0 0 85 7 14
2019 Non-Aboriginal 55 33 9 2 1 0 0 88 3 572
2017 Aboriginal 44 47 0 9 0 0 0 91 9 12
2017 Non-Aboriginal 53 36 6 4 1 0 0 89 4 523
2014 Aboriginal 62 30 8 0 0 0 0 92 0 13
2014 Non-Aboriginal 59 29 9 2 0 0 0 89 3 571
2011 Aboriginal 48 39 12 0 0 0 0 88 0 15
2011 Non-Aboriginal 54 31 9 4 1 0 0 85 6 572

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 42 51 0 0 7 0 0 93 7 14
2019 Non-Aboriginal 49 38 8 3 2 0 0 87 5 572
2017 Aboriginal 43 48 9 0 0 0 0 91 0 12
2017 Non-Aboriginal 46 41 7 4 2 0 0 87 6 523
2014 Aboriginal 40 52 8 0 0 0 0 92 0 13
2014 Non-Aboriginal 45 39 10 4 2 0 0 84 7 571
2011 Aboriginal 21 66 7 6 0 0 0 87 6 15
2011 Non-Aboriginal 43 38 9 6 4 0 0 82 10 573

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 55 45 0 0 0 0 0 100 0 14
2019 Non-Aboriginal 57 31 9 3 1 0 0 88 3 568
2017 Aboriginal 43 48 0 9 0 0 0 91 9 12
2017 Non-Aboriginal 54 28 12 4 2 0 0 82 6 522
2014 Aboriginal 32 45 8 15 0 0 0 77 15 13
2014 Non-Aboriginal 48 32 12 6 2 0 0 80 8 573
2011 Aboriginal 20 46 27 0 0 7 0 71 0 15
2011 Non-Aboriginal 42 33 13 7 4 1 0 76 11 573

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 62 30 8 0 0 0 0 92 0 14
2019 Non-Aboriginal 55 33 8 4 1 0 0 88 5 571
2017 Aboriginal 51 40 0 9 0 0 0 91 9 12
2017 Non-Aboriginal 49 35 9 4 2 0 0 85 7 523
2014 Aboriginal 31 46 8 15 0 0 0 77 15 13
2014 Non-Aboriginal 48 35 11 5 2 0 0 83 7 573
2011 Aboriginal 20 53 20 7 0 0 0 73 7 15
2011 Non-Aboriginal 43 35 10 7 4 1 0 79 11 573

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 36 21 28 8 0 0 7 61 9 14
2019 Non-Aboriginal 48 29 12 5 3 2 0 79 9 573
2017 Aboriginal 51 23 9 17 0 0 0 74 17 12
2017 Non-Aboriginal 44 26 14 8 5 2 1 72 13 521
2014 Aboriginal 16 47 15 16 7 0 0 62 23 13
2014 Non-Aboriginal 41 27 16 8 5 3 0 70 14 573
2011 Aboriginal 13 34 31 7 0 14 0 55 8 15
2011 Non-Aboriginal 41 28 12 7 8 2 0 71 16 574
Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 77 23 0 0 0 0 0 100 0 14
2019 Non-Aboriginal 60 25 8 3 1 1 3 88 4 569

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 70 30 0 0 0 0 0 100 0 14
2019 Non-Aboriginal 65 22 7 3 1 1 0 88 4 567
2017 Aboriginal 76 24 0 0 0 0 0 100 0 12
2017 Non-Aboriginal 56 27 7 5 3 2 1 85 8 524
2014 Aboriginal 24 53 7 8 0 8 0 84 9 13
2014 Non-Aboriginal 49 29 11 5 2 3 1 81 8 573
2011 Aboriginal 40 34 12 13 0 0 0 74 13 15
2011 Non-Aboriginal 50 27 10 6 5 2 1 79 11 574

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 70 30 0 0 0 0 0 100 0 14
2019 Non-Aboriginal 55 32 7 3 1 1 1 89 5 567
2017 Aboriginal 84 16 0 0 0 0 0 100 0 12
2017 Non-Aboriginal 50 35 6 5 3 0 0 86 8 525
2014 Aboriginal 47 45 0 8 0 0 0 92 8 13
2014 Non-Aboriginal 45 35 10 7 2 1 0 81 9 573
2011 Aboriginal 46 41 6 7 0 0 0 87 7 15
2011 Non-Aboriginal 44 34 8 9 4 0 0 79 13 574

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 70 23 7 0 0 0 0 93 0 14
2019 Non-Aboriginal 60 26 6 5 2 0 0 87 7 570
2017 Aboriginal 76 24 0 0 0 0 0 100 0 12
2017 Non-Aboriginal 54 31 7 6 2 0 0 85 8 522
2014 Aboriginal 48 37 0 15 0 0 0 85 15 13
2014 Non-Aboriginal 50 33 9 6 2 1 0 83 8 571

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 43 37 7 0 0 12 0 92 0 14
2019 Non-Aboriginal 55 28 8 3 0 6 0 88 4 572
2017 Aboriginal 51 32 0 8 9 0 0 83 17 12
2017 Non-Aboriginal 47 35 8 3 2 4 0 87 5 525
2014 Aboriginal 38 39 8 8 0 8 0 83 9 13
2014 Non-Aboriginal 47 31 11 3 2 6 0 84 5 573
2011 Aboriginal 33 48 13 0 0 0 6 86 0 15
2011 Non-Aboriginal 36 31 13 6 4 9 0 75 11 572

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 43 36 21 0 0 0 0 79 0 14
2019 Non-Aboriginal 54 33 8 3 1 1 0 88 4 571
2017 Aboriginal 51 32 0 8 9 0 0 83 17 12
2017 Non-Aboriginal 46 37 9 4 2 1 0 84 7 525
2014 Aboriginal 30 62 0 8 0 0 0 92 8 13
2014 Non-Aboriginal 48 35 10 4 2 1 0 84 7 572
2011 Aboriginal 21 48 25 0 0 6 0 73 0 15
2011 Non-Aboriginal 39 36 12 8 5 1 0 76 13 571

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 44 26 30 0 0 0 0 70 0 14
2019 Non-Aboriginal 41 40 11 5 1 3 0 83 6 572
2017 Aboriginal 27 49 0 15 9 0 0 75 25 12
2017 Non-Aboriginal 35 41 12 6 3 3 0 78 9 524
2014 Aboriginal 23 54 16 0 0 8 0 82 0 13
2014 Non-Aboriginal 33 38 15 6 2 4 0 75 9 572
2011 Aboriginal 7 73 13 0 0 6 0 86 0 15
2011 Non-Aboriginal 29 43 13 9 3 4 0 74 12 574

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 14 56 8 22 0 0 0 70 22 14
2019 Non-Aboriginal 26 46 14 10 2 1 0 73 13 568
2017 Aboriginal 27 49 0 9 15 0 0 75 25 12
2017 Non-Aboriginal 25 40 16 14 4 2 0 66 18 524
2014 Aboriginal 8 53 16 16 0 8 0 66 17 13
2014 Non-Aboriginal 23 39 18 14 3 2 0 64 18 572
2011 Aboriginal 0 66 13 14 0 6 0 71 15 15
2011 Non-Aboriginal 17 43 14 16 8 2 0 61 24 574
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 50 38 12 0 0 0 0 88 0 14
2019 Non-Aboriginal 38 42 8 8 3 0 0 80 12 573
2017 Aboriginal 27 48 17 0 8 0 0 75 8 12
2017 Non-Aboriginal 33 39 13 11 4 0 0 72 15 524
2014 Aboriginal 16 69 0 8 7 0 0 85 15 13
2014 Non-Aboriginal 29 39 16 12 5 0 0 68 16 573
2011 Aboriginal 27 40 19 14 0 0 0 67 14 15
2011 Non-Aboriginal 29 40 13 10 7 0 0 70 17 574

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 36 58 7 0 0 0 0 93 0 14
2019 Non-Aboriginal 38 44 8 7 2 0 0 82 10 572
2017 Aboriginal 44 23 0 24 9 0 0 67 33 12
2017 Non-Aboriginal 34 46 9 9 2 0 0 80 11 525

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 57 36 7 0 0 0 0 93 0 14
2019 Non-Aboriginal 46 33 11 7 3 0 1 80 9 570
2017 Aboriginal 76 24 0 0 0 0 0 100 0 12
2017 Non-Aboriginal 39 40 7 10 3 1 1 80 13 524
2014 Aboriginal 39 30 23 8 0 0 0 69 8 13
2014 Non-Aboriginal 37 38 12 6 4 1 1 77 10 573
2011 Aboriginal 47 21 26 6 0 0 0 68 6 15
2011 Non-Aboriginal 37 37 10 10 5 0 1 75 15 574

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 35 51 7 7 0 0 0 86 7 14
2019 Non-Aboriginal 35 40 11 10 3 0 1 76 13 566
2017 Aboriginal 17 51 8 17 8 0 0 68 25 12
2017 Non-Aboriginal 36 40 11 9 2 0 0 77 12 523
2014 Aboriginal 40 30 15 15 0 0 0 70 15 13
2014 Non-Aboriginal 26 39 18 13 3 0 1 66 16 571
2011 Aboriginal 34 34 12 19 0 0 0 68 19 15
2011 Non-Aboriginal 28 35 17 12 6 0 2 64 18 574

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 42 29 22 7 0 0 0 71 7 14
2019 Non-Aboriginal 31 39 13 12 3 2 0 71 16 571
2017 Aboriginal 51 42 0 0 8 0 0 92 8 12
2017 Non-Aboriginal 35 35 12 11 4 3 0 72 16 520
2014 Aboriginal 40 38 8 15 0 0 0 77 15 13
2014 Non-Aboriginal 28 36 14 14 6 3 1 66 20 573
2011 Aboriginal 13 40 27 20 0 0 0 54 20 15
2011 Non-Aboriginal 21 35 20 13 9 2 0 58 22 574

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 26 51 16 7 0 0 0 77 7 14
2019 Non-Aboriginal 32 29 15 11 9 3 2 64 20 573
2017 Aboriginal 45 47 0 8 0 0 0 92 8 12
2017 Non-Aboriginal 31 30 11 13 11 2 2 63 25 522
2014 Aboriginal 38 15 16 0 31 0 0 53 31 13
2014 Non-Aboriginal 27 28 13 14 14 2 2 58 29 572
2011 Aboriginal 22 26 12 40 0 0 0 48 40 15
2011 Non-Aboriginal 26 31 12 13 15 2 2 59 28 574

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 45 47 7 0 0 0 0 93 0 14
2019 Non-Aboriginal 46 26 17 5 2 1 4 75 7 573

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 70 15 7 8 0 0 0 85 8 14
2019 Non-Aboriginal 66 10 9 4 3 1 6 82 8 572

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 56 29 15 0 0 0 0 85 0 14
2019 Non-Aboriginal 57 24 12 3 1 1 3 84 4 571

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 34 29 0 8 7 14 8 81 19 14
2019 Non-Aboriginal 57 19 11 4 3 2 4 81 7 573

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 85 7 0 0 0 8 0 100 0 14
2019 Non-Aboriginal 75 9 4 3 1 2 6 92 4 571

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 77 15 0 8 0 0 0 92 8 14
2019 Non-Aboriginal 84 7 3 1 1 1 3 94 3 573

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 93 7 0 0 0 0 0 100 0 14
2019 Non-Aboriginal 81 6 4 2 1 4 4 93 3 568

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 100 0 0 0 0 0 0 100 0 14
2019 Non-Aboriginal 87 3 1 0 0 1 7 98 0 571

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 22 55 16 7 0 0 0 77 7 14
2019 Non-Aboriginal 42 40 9 5 2 0 1 83 7 569
2017 Aboriginal 27 33 15 15 9 0 0 60 25 12
2017 Non-Aboriginal 41 40 10 7 3 0 0 80 10 523
2014 Aboriginal 32 45 16 7 0 0 0 77 7 13
2014 Non-Aboriginal 33 45 9 10 2 1 0 79 12 573
2011 Aboriginal 21 59 0 20 0 0 0 80 20 15
2011 Non-Aboriginal 33 43 10 10 4 1 0 77 13 570

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 16 71 14 0 0 0 0 86 0 13
2019 Non-Aboriginal 40 37 11 8 2 0 0 78 10 572
2017 Aboriginal 35 31 17 17 0 0 0 66 17 12
2017 Non-Aboriginal 39 37 11 9 4 0 0 76 12 524
2014 Aboriginal 47 38 15 0 0 0 0 85 0 13
2014 Non-Aboriginal 35 39 14 9 3 0 1 75 11 573

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 38 62 0 0 0 0 0 100 0 14
2019 Non-Aboriginal 41 41 9 4 2 1 2 85 6 564
2017 Aboriginal 43 40 8 9 0 0 0 83 9 12
2017 Non-Aboriginal 38 42 9 7 2 0 1 81 10 524
2014 Aboriginal 39 38 15 0 7 0 0 78 7 13
2014 Non-Aboriginal 39 39 11 7 2 1 1 79 9 572
2011 Aboriginal 22 51 6 14 7 0 0 73 21 15
2011 Non-Aboriginal 40 37 12 5 3 1 2 79 8 574

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 34 30 29 7 0 0 0 64 7 14
2019 Non-Aboriginal 25 47 17 7 2 3 0 74 9 572
2017 Aboriginal 35 31 26 0 8 0 0 66 8 12
2017 Non-Aboriginal 26 42 16 8 3 4 0 71 12 521

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 60 33 0 0 7 0 0 93 7 14
2019 Non-Aboriginal 42 39 7 9 3 0 0 81 12 573
2017 Aboriginal 52 31 0 9 8 0 0 83 17 12
2017 Non-Aboriginal 40 35 10 9 6 0 0 76 14 520
2014 Aboriginal 54 22 8 8 7 0 0 77 15 13
2014 Non-Aboriginal 37 34 13 10 6 0 1 71 16 573
2011 Aboriginal 54 19 0 13 14 0 0 73 27 15
2011 Non-Aboriginal 34 37 10 12 7 1 1 71 19 574

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 23 48 15 7 7 0 0 71 14 14
2019 Non-Aboriginal 27 40 21 9 3 0 0 68 11 569
2017 Aboriginal 33 34 25 0 8 0 0 67 8 12
2017 Non-Aboriginal 25 40 20 9 5 0 0 65 15 524
2014 Aboriginal 31 38 15 15 0 0 0 70 15 13
2014 Non-Aboriginal 27 37 20 8 7 0 0 64 15 573
2011 Aboriginal 34 27 19 21 0 0 0 61 21 15
2011 Non-Aboriginal 25 39 19 9 7 0 0 65 17 574

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 64 22 14 0 0 0 0 86 0 14
2019 Non-Aboriginal 48 24 9 7 4 4 4 78 12 572
2017 Aboriginal 44 33 0 8 8 0 8 83 17 12
2017 Non-Aboriginal 41 25 10 7 6 6 5 75 15 523
2014 Aboriginal 48 23 7 15 0 0 8 76 16 13
2014 Non-Aboriginal 34 24 14 9 5 7 6 68 16 573
2011 Aboriginal 48 6 13 12 21 0 0 54 33 15
2011 Non-Aboriginal 28 27 14 13 8 6 5 61 23 574

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Aboriginal 27 14 59 14
2019 Non-Aboriginal 35 32 33 570
2017 Aboriginal 17 43 40 12
2017 Non-Aboriginal 32 34 35 524
2014 Aboriginal 38 23 39 13
2014 Non-Aboriginal 35 35 30 572
2011 Aboriginal 52 14 34 15
2011 Non-Aboriginal 37 32 32 574

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Non-Aboriginal 11 31 47 6 1 4 164
2014 Non-Aboriginal 8 31 46 11 9999 4 202
2011 Non-Aboriginal 12 28 41 14 9999 5 213
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 35 59 6 0 0 0 0 94 0 14
2019 Non-Aboriginal 56 32 8 2 1 0 0 88 4 572
2017 Aboriginal 31 60 0 9 0 0 0 91 9 12
2017 Non-Aboriginal 48 39 7 4 2 0 0 87 6 525
2014 Aboriginal 69 31 0 0 0 0 0 100 0 13
2014 Non-Aboriginal 48 39 9 3 1 0 1 88 4 573
2011 Aboriginal 7 74 6 6 0 6 0 87 7 15
2011 Non-Aboriginal 45 39 10 4 2 0 0 84 6 574

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 20 49 31 0 0 0 0 69 0 14
2019 Non-Aboriginal 32 47 15 4 1 1 0 80 5 572
2017 Aboriginal 16 60 15 0 9 0 0 75 9 12
2017 Non-Aboriginal 31 46 13 9 1 2 0 78 9 523
2014 Aboriginal 32 60 0 8 0 0 0 92 8 13
2014 Non-Aboriginal 31 43 15 7 2 2 0 76 9 572
2011 Aboriginal 46 41 6 0 0 6 0 93 0 15
2011 Non-Aboriginal 29 44 16 7 2 2 0 74 10 574

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 0 30 42 21 7 0 0 28 30 14
2019 Non-Aboriginal 5 20 42 23 8 0 1 32 26 571
2017 Aboriginal 9 15 41 27 7 0 0 34 25 12
2017 Non-Aboriginal 5 23 42 18 9 0 2 28 29 523
2014 Aboriginal 7 31 38 16 0 0 8 17 42 13
2014 Non-Aboriginal 5 19 46 21 9 1 0 30 24 572
2011 Aboriginal 20 33 13 28 6 0 0 34 53 15
2011 Non-Aboriginal 8 21 42 19 8 1 2 27 30 572

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 0 7 15 55 23 0 0 78 7 14
2019 Non-Aboriginal 1 6 23 37 30 2 2 69 7 569
2017 Aboriginal 9 8 32 25 27 0 0 51 17 12
2017 Non-Aboriginal 4 10 21 34 28 1 2 64 15 521
2014 Aboriginal 0 16 38 15 23 0 8 42 17 13
2014 Non-Aboriginal 2 11 21 41 21 2 2 65 13 570
2011 Aboriginal 7 12 13 46 21 0 0 67 20 15
2011 Non-Aboriginal 3 7 18 43 24 2 4 70 11 573

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 15 7 41 29 7 0 0 37 22 14
2019 Non-Aboriginal 5 14 37 29 13 1 2 43 19 572
2017 Aboriginal 18 15 39 8 19 0 0 27 34 12
2017 Non-Aboriginal 8 17 36 23 14 1 1 38 26 520
2014 Aboriginal 8 31 8 23 15 0 16 45 46 13
2014 Non-Aboriginal 11 23 34 21 8 2 1 30 35 572
2011 Aboriginal 39 20 14 20 6 0 0 27 59 15
2011 Non-Aboriginal 14 20 33 19 9 0 4 29 36 571

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 7 15 36 20 22 0 0 42 22 14
2019 Non-Aboriginal 4 19 41 23 10 1 1 34 24 567
2017 Aboriginal 17 25 15 24 7 0 12 36 47 12
2017 Non-Aboriginal 7 18 36 27 11 0 1 38 25 522
2014 Aboriginal 8 23 30 23 0 8 8 28 37 13
2014 Non-Aboriginal 5 21 40 21 11 1 1 33 26 573
2011 Aboriginal 21 7 44 21 7 0 0 28 28 15
2011 Non-Aboriginal 7 22 39 20 9 0 2 30 30 569

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 7 14 14 36 30 0 0 66 21 14
2019 Non-Aboriginal 7 14 30 29 16 2 2 47 21 572
2017 Aboriginal 17 24 17 31 12 0 0 42 41 12
2017 Non-Aboriginal 9 20 29 24 15 1 2 40 30 522
2014 Aboriginal 22 8 31 8 16 0 16 28 35 13
2014 Non-Aboriginal 9 19 33 23 12 1 3 36 30 572
2011 Aboriginal 14 26 26 34 0 0 0 34 40 15
2011 Non-Aboriginal 11 20 31 22 11 2 4 35 32 570

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 15 7 36 28 7 0 7 38 24 14
2019 Non-Aboriginal 4 10 27 34 20 3 3 57 15 568
2017 Aboriginal 9 8 33 35 8 0 8 46 18 12
2017 Non-Aboriginal 8 16 27 26 18 3 3 47 25 521
2014 Aboriginal 8 8 29 32 15 0 8 51 17 13
2014 Non-Aboriginal 4 11 27 35 17 3 3 55 16 571
2011 Aboriginal 14 19 27 13 27 0 0 40 33 15
2011 Non-Aboriginal 5 12 28 30 19 2 4 52 18 571

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 7 16 32 29 7 0 8 40 25 13
2019 Non-Aboriginal 5 14 34 32 13 1 2 46 19 568
2017 Aboriginal 9 25 24 35 7 0 0 43 34 12
2017 Non-Aboriginal 7 16 32 29 12 1 3 43 24 522
2014 Aboriginal 0 23 24 29 16 0 8 49 25 13
2014 Non-Aboriginal 6 17 34 25 10 4 3 38 25 570

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 7 22 56 7 7 0 0 14 29 14
2019 Non-Aboriginal 3 14 37 31 12 0 1 44 18 572

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 20 28 30 15 0 7 0 52 16 14
2019 Non-Aboriginal 20 44 19 9 3 4 1 67 12 568

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 51 42 7 0 0 0 0 93 0 14
2019 Non-Aboriginal 60 28 5 5 2 1 0 88 7 570
2017 Aboriginal 60 31 0 0 9 0 0 91 9 12
2017 Non-Aboriginal 52 28 9 7 4 1 0 80 11 525
2014 Aboriginal 31 38 16 8 8 0 0 69 15 13
2014 Non-Aboriginal 51 30 7 8 3 0 0 82 11 573

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 70 23 7 0 0 0 0 93 0 14
2019 Non-Aboriginal 70 21 5 4 0 0 0 91 4 571
2017 Aboriginal 43 47 0 9 0 0 0 91 9 12
2017 Non-Aboriginal 62 28 3 5 2 0 0 90 7 524
2014 Aboriginal 47 38 8 8 0 0 0 85 8 13
2014 Non-Aboriginal 64 29 4 2 0 0 0 93 3 572

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 49 43 8 0 0 0 0 92 0 14
2019 Non-Aboriginal 58 31 6 3 1 1 0 90 4 572

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 42 51 7 0 0 0 0 93 0 14
2019 Non-Aboriginal 32 44 12 8 2 1 0 78 10 569
2017 Aboriginal 44 33 15 8 0 0 0 77 8 12
2017 Non-Aboriginal 35 43 10 7 3 2 0 80 10 523
2014 Aboriginal 40 38 0 15 8 0 0 77 23 13
2014 Non-Aboriginal 41 36 12 6 2 3 0 80 8 573
2011 Aboriginal 7 66 19 7 0 0 0 73 7 15
2011 Non-Aboriginal 33 38 13 9 4 2 0 73 14 574

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 56 36 8 0 0 0 0 92 0 14
2019 Non-Aboriginal 35 41 12 6 2 5 0 79 8 572
2017 Aboriginal 50 33 9 8 0 0 0 83 8 12
2017 Non-Aboriginal 38 37 13 5 3 4 0 79 8 520
2014 Aboriginal 40 30 8 16 0 8 0 75 17 13
2014 Non-Aboriginal 43 32 12 4 2 8 0 81 7 573

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 70 30 0 0 0 0 0 100 0 14
2019 Non-Aboriginal 61 31 5 3 1 0 0 92 3 569
2017 Aboriginal 52 39 0 9 0 0 0 91 9 12
2017 Non-Aboriginal 55 34 6 3 1 0 0 89 5 522
2014 Aboriginal 55 37 0 8 0 0 0 92 8 13
2014 Non-Aboriginal 55 34 8 3 1 0 0 89 3 573
2011 Aboriginal 27 66 7 0 0 0 0 93 0 15
2011 Non-Aboriginal 49 35 10 3 2 0 0 85 5 573

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 49 30 7 6 0 0 8 86 6 14
2019 Non-Aboriginal 43 27 9 4 2 6 8 82 8 570
2017 Aboriginal 39 41 0 0 0 0 19 100 0 12
2017 Non-Aboriginal 32 30 12 8 4 6 7 72 14 525
2014 Aboriginal 16 37 16 15 0 8 8 63 18 13
2014 Non-Aboriginal 36 29 12 6 3 6 8 76 10 573

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 30 70 0 0 0 0 0 100 0 13
2019 Non-Aboriginal 42 37 10 5 1 3 1 83 7 570
2017 Aboriginal 31 60 0 0 9 0 0 91 9 12
2017 Non-Aboriginal 46 35 9 5 3 1 0 83 8 522
2014 Aboriginal 53 39 0 0 0 8 0 100 0 13
2014 Non-Aboriginal 48 32 7 6 2 3 1 84 9 573
2011 Aboriginal 35 46 6 0 0 6 6 93 0 15
2011 Non-Aboriginal 43 33 11 6 2 4 1 80 8 574

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 36 56 8 0 0 0 0 92 0 14
2019 Non-Aboriginal 41 39 15 2 1 2 0 82 3 571

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 14 21 37 0 7 21 0 45 9 14
2019 Non-Aboriginal 18 22 21 11 6 17 4 51 23 572
2017 Aboriginal 15 17 27 0 33 8 0 35 36 12
2017 Non-Aboriginal 16 21 15 13 14 17 5 47 34 523
2014 Aboriginal 9 30 23 0 30 8 0 42 33 13
2014 Non-Aboriginal 15 20 15 14 13 18 4 45 35 573
2011 Aboriginal 0 14 33 12 22 6 12 18 42 15
2011 Non-Aboriginal 13 16 16 15 15 20 6 39 40 572

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 42 36 7 15 0 0 0 78 15 14
2019 Non-Aboriginal 47 43 3 4 2 0 0 91 6 573
2017 Aboriginal 31 45 8 0 17 0 0 75 17 12
2017 Non-Aboriginal 41 46 5 6 2 0 0 87 8 525
2014 Aboriginal 30 53 0 8 9 0 0 83 17 13
2014 Non-Aboriginal 42 46 4 7 1 0 0 88 8 572
2011 Aboriginal 14 60 6 12 7 0 0 74 20 15
2011 Non-Aboriginal 32 40 5 14 9 0 0 72 23 573

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 86 14 0 0 0 0 0 100 0 14
2019 Non-Aboriginal 56 33 5 5 2 0 0 89 6 572
2017 Aboriginal 32 23 19 25 0 0 0 56 25 12
2017 Non-Aboriginal 48 38 5 7 2 0 0 86 9 525
2014 Aboriginal 31 31 0 30 8 0 0 61 39 13
2014 Non-Aboriginal 42 35 9 9 4 0 0 77 14 571
2011 Aboriginal 22 53 0 19 6 0 0 74 26 15
2011 Non-Aboriginal 44 37 9 8 3 0 0 80 11 574

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 56 36 0 8 0 0 0 92 8 14
2019 Non-Aboriginal 58 31 6 2 2 0 0 90 4 568
2017 Aboriginal 40 51 0 9 0 0 0 91 9 12
2017 Non-Aboriginal 56 32 6 4 2 0 0 88 6 521
2014 Aboriginal 47 30 0 23 0 0 0 77 23 13
2014 Non-Aboriginal 53 32 10 4 1 0 0 85 5 573

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 42 43 7 8 0 0 0 85 8 14
2019 Non-Aboriginal 65 18 5 6 5 0 1 84 11 570
2017 Aboriginal 48 16 27 9 0 0 0 64 9 12
2017 Non-Aboriginal 63 19 5 9 4 0 1 83 13 525
2014 Aboriginal 61 24 16 0 0 0 0 84 0 13
2014 Non-Aboriginal 58 19 6 10 7 0 1 78 17 571
2011 Aboriginal 41 39 7 12 0 0 0 80 12 15
2011 Non-Aboriginal 63 16 7 9 4 0 0 79 14 573

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 49 36 7 8 0 0 0 85 8 14
2019 Non-Aboriginal 66 19 6 6 1 0 1 87 7 569
2017 Aboriginal 73 27 0 0 0 0 0 100 0 12
2017 Non-Aboriginal 65 22 5 6 1 1 1 88 7 524
2014 Aboriginal 69 23 8 0 0 0 0 92 0 13
2014 Non-Aboriginal 65 20 5 6 3 0 1 86 9 573
2011 Aboriginal 68 20 12 0 0 0 0 88 0 15
2011 Non-Aboriginal 64 19 5 8 3 0 1 85 11 574

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 85 8 7 0 0 0 0 93 0 14
2019 Non-Aboriginal 81 11 4 2 1 0 1 94 2 566
2017 Aboriginal 76 24 0 0 0 0 0 100 0 12
2017 Non-Aboriginal 80 12 3 3 1 0 0 93 4 525
2014 Aboriginal 92 8 0 0 0 0 0 100 0 13
2014 Non-Aboriginal 76 13 4 3 2 0 1 91 5 573
2011 Aboriginal 94 0 0 6 0 0 0 94 6 15
2011 Non-Aboriginal 77 14 3 3 3 0 1 91 6 574

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 28 29 29 0 7 7 0 61 7 14
2019 Non-Aboriginal 32 28 22 10 3 5 0 63 14 571

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 56 29 0 8 0 0 7 91 9 14
2019 Non-Aboriginal 27 47 10 7 2 1 6 80 10 567

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 64 21 0 0 0 8 7 100 0 14
2019 Non-Aboriginal 53 25 8 1 1 6 6 88 2 569

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 0 23 0 7 0 50 21 77 23 14
2019 Non-Aboriginal 17 11 13 4 2 40 13 60 11 572
2017 Aboriginal 8 8 0 17 8 52 7 39 61 12
2017 Non-Aboriginal 14 17 15 5 4 35 10 56 16 525
2014 Aboriginal 8 29 8 8 8 39 0 61 26 13
2014 Non-Aboriginal 16 11 15 4 2 41 10 56 13 573

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 42 44 7 0 0 7 0 93 0 14
2019 Non-Aboriginal 33 29 17 2 1 16 2 75 4 573
2017 Aboriginal 23 35 9 15 9 8 0 63 27 12
2017 Non-Aboriginal 28 33 14 5 3 15 3 74 10 524
2014 Aboriginal 31 45 9 8 8 0 0 76 16 13
2014 Non-Aboriginal 30 27 18 5 2 17 2 70 8 573
2011 Aboriginal 0 67 27 0 0 6 0 71 0 15
2011 Non-Aboriginal 30 34 15 3 2 16 1 76 6 573

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 7 23 7 0 0 49 14 81 0 14
2019 Non-Aboriginal 18 10 14 2 2 42 12 61 9 571
2017 Aboriginal 12 8 8 8 0 56 9 56 22 12
2017 Non-Aboriginal 14 15 15 3 1 42 10 60 8 523
2014 Aboriginal 15 23 0 8 0 54 0 82 18 13
2014 Non-Aboriginal 15 10 16 2 2 47 8 57 8 573

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 42 51 7 0 0 0 0 93 0 14
2019 Non-Aboriginal 34 27 17 2 1 17 2 75 4 571
2017 Aboriginal 34 8 32 8 0 17 0 51 9 12
2017 Non-Aboriginal 28 33 12 4 2 18 3 77 7 524
2014 Aboriginal 38 30 8 8 0 16 0 81 10 13
2014 Non-Aboriginal 32 25 18 2 2 20 2 72 5 573
2011 Aboriginal 20 40 27 0 0 13 0 69 0 15
2011 Non-Aboriginal 35 30 13 2 2 18 0 80 4 574

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 14 86 14
2019 Non-Aboriginal 11 89 573
2017 Non-Aboriginal 11 89 524
2014 Non-Aboriginal 9 91 571

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Non-Aboriginal 76 24 57
2014 Non-Aboriginal 70 30 52

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Non-Aboriginal 55 18 7 16 4 0 0 73 20 44
2014 Non-Aboriginal 49 32 8 5 3 3 0 83 8 37
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 78 22 0 0 0 0 0 100 0 14
2019 Non-Aboriginal 68 20 7 2 2 1 0 88 4 572
2017 Aboriginal 84 16 0 0 0 0 0 100 0 12
2017 Non-Aboriginal 58 27 7 3 3 1 0 86 7 524

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 29 48 8 15 0 0 0 77 15 14
2019 Non-Aboriginal 27 46 15 7 1 4 0 76 8 569
2017 Aboriginal 16 60 9 15 0 0 0 75 15 12
2017 Non-Aboriginal 25 45 16 6 3 4 0 73 10 524

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 21 58 21 0 0 0 0 79 0 14
2019 Non-Aboriginal 28 40 17 10 2 3 0 70 13 570
2017 Aboriginal 19 25 8 41 8 0 0 44 49 12
2017 Non-Aboriginal 22 43 17 10 5 2 0 67 16 525

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 31 43 14 0 13 0 0 74 13 14
2019 Non-Aboriginal 27 32 20 9 11 0 1 60 21 572
2017 Aboriginal 8 25 8 24 36 0 0 32 60 12
2017 Non-Aboriginal 28 26 23 10 11 1 1 55 22 524

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 30 43 7 7 13 0 0 74 19 14
2019 Non-Aboriginal 14 31 34 16 5 0 0 45 20 572
2017 Aboriginal 0 44 15 26 15 0 0 44 41 12
2017 Non-Aboriginal 11 29 31 17 10 0 1 40 28 524

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 38 43 7 0 13 0 0 80 13 14
2019 Non-Aboriginal 19 35 27 13 5 0 0 54 19 569
2017 Aboriginal 7 52 8 17 15 0 0 60 32 12
2017 Non-Aboriginal 17 34 26 13 8 0 2 52 22 521

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 30 29 27 7 7 0 0 59 14 14
2019 Non-Aboriginal 25 33 24 11 6 0 0 58 17 571
2017 Aboriginal 19 23 25 17 8 0 8 46 27 12
2017 Non-Aboriginal 22 25 26 17 8 0 1 48 26 524

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 46 42 0 0 7 0 6 93 7 14
2019 Non-Aboriginal 31 36 18 9 5 0 1 68 14 573
2017 Aboriginal 27 26 32 0 15 0 0 53 15 12
2017 Non-Aboriginal 25 32 20 9 7 0 6 60 18 525

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 23 42 22 13 0 0 0 66 13 14
2019 Non-Aboriginal 21 34 25 13 7 0 1 55 20 571
2017 Aboriginal 12 48 25 8 8 0 0 59 16 12
2017 Non-Aboriginal 24 25 29 12 9 0 0 50 21 523

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 44 44 0 7 0 0 6 93 7 14
2019 Non-Aboriginal 31 39 19 7 2 0 1 72 9 571
2017 Aboriginal 34 25 24 8 9 0 0 59 17 12
2017 Non-Aboriginal 30 39 18 8 4 0 1 70 11 523

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 30 36 21 8 0 0 6 69 9 14
2019 Non-Aboriginal 21 42 25 7 3 0 2 64 10 572
2017 Aboriginal 28 31 31 0 9 0 0 59 9 12
2017 Non-Aboriginal 26 35 24 11 4 0 1 61 15 522

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 28 29 37 0 0 6 0 60 0 14
2019 Non-Aboriginal 29 39 20 8 3 1 1 69 11 572
2017 Aboriginal 28 39 24 0 9 0 0 67 9 12
2017 Non-Aboriginal 28 36 21 9 5 0 1 64 14 523

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 46 32 15 7 0 0 0 78 7 13
2019 Non-Aboriginal 51 27 14 6 2 1 0 78 8 569

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 30 31 16 16 6 0 0 62 22 13
2019 Non-Aboriginal 36 36 20 6 2 1 0 72 8 573
2017 Aboriginal 34 32 24 0 9 0 0 67 9 12
2017 Non-Aboriginal 33 35 20 7 2 0 1 70 10 519

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 58 21 13 8 0 0 0 79 8 14
2019 Non-Aboriginal 68 19 8 2 2 0 1 88 4 572
2017 Aboriginal 50 27 0 15 8 0 0 77 23 12
2017 Non-Aboriginal 65 20 9 3 2 0 1 86 5 525

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 87 7 6 0 0 0 0 94 0 14
2019 Non-Aboriginal 83 7 3 0 0 1 5 97 0 570

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 73 15 7 0 6 0 0 87 6 14
2019 Non-Aboriginal 84 6 3 2 1 1 3 94 3 570
2017 Aboriginal 66 25 9 0 0 0 0 91 0 12
2017 Non-Aboriginal 80 9 5 2 2 0 2 92 4 525

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 73 15 7 0 6 0 0 87 6 14
2019 Non-Aboriginal 70 20 7 2 1 0 1 90 3 567
2017 Aboriginal 58 25 8 9 0 0 0 83 9 12
2017 Non-Aboriginal 64 21 10 3 1 0 2 86 4 523

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 81 14 0 0 6 0 0 94 6 14
2019 Non-Aboriginal 69 17 8 3 2 0 1 87 5 568
2017 Aboriginal 52 39 0 9 0 0 0 91 9 12
2017 Non-Aboriginal 66 15 9 4 3 0 1 83 7 523

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 45 21 7 0 0 0 27 90 0 14
2019 Non-Aboriginal 61 11 3 1 0 0 23 94 2 567
2017 Aboriginal 44 8 8 9 0 0 31 75 13 12
2017 Non-Aboriginal 60 10 5 1 0 0 23 92 1 524

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 80 14 0 0 6 0 0 94 6 14
2019 Non-Aboriginal 69 18 8 2 1 1 3 90 2 569
2017 Aboriginal 60 15 9 0 0 0 15 89 0 12
2017 Non-Aboriginal 70 19 5 1 1 0 5 94 2 525

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 94 0 0 0 6 0 0 94 6 14
2019 Non-Aboriginal 85 8 2 1 1 0 2 96 2 571
2017 Aboriginal 92 8 0 0 0 0 0 100 0 12
2017 Non-Aboriginal 83 8 3 1 1 1 3 95 2 525

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 59 29 0 6 7 0 0 87 13 14
2019 Non-Aboriginal 53 29 11 3 1 0 1 84 5 571
2017 Aboriginal 19 73 8 0 0 0 0 92 0 12
2017 Non-Aboriginal 56 27 10 3 2 0 1 85 5 525

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 29 36 22 7 6 0 0 66 13 14
2019 Non-Aboriginal 18 38 33 9 1 0 0 56 10 571
2017 Aboriginal 9 34 39 17 0 0 0 44 17 12
2017 Non-Aboriginal 10 31 41 13 5 0 0 41 18 525

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 6 29 37 14 14 0 0 29 34 14
2019 Non-Aboriginal 6 17 42 27 7 0 0 34 23 568
2017 Aboriginal 8 25 33 16 19 0 0 35 32 12
2017 Non-Aboriginal 7 17 40 26 10 0 0 36 24 525
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 16 24 59 0 0 0 0 16 84 13
2019 Non-Aboriginal 23 32 24 10 10 1 0 23 77 571
2017 Aboriginal 8 8 40 16 28 0 0 8 92 12
2017 Non-Aboriginal 27 22 21 14 10 5 1 29 71 524

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 100 0 11
2019 Non-Aboriginal 54 46 430

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 10 90 11
2019 Non-Aboriginal 41 59 424

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 30 28 19 7 0 0 15 69 8 14
2019 Non-Aboriginal 42 18 14 9 9 2 7 66 19 568

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 37 18 18 18 0 9 0 61 20 11
2019 Non-Aboriginal 17 29 15 15 13 2 9 52 31 427
2017 Aboriginal 8 44 8 21 18 0 0 52 39 11
2017 Non-Aboriginal 17 29 16 15 12 2 8 52 31 350

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 10 25 0 28 27 0 9 39 61 11
2019 Non-Aboriginal 3 15 14 18 35 5 10 21 62 426
2017 Aboriginal 0 0 31 8 61 0 0 0 69 11
2017 Non-Aboriginal 3 11 15 19 40 2 10 16 67 350
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