2019 Public Service Employee Survey Results by Theme for Crown-Indigenous Relations and Northern Affairs by Question 108. Are you a person with a disability?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 25 41 19 5 10 0 0 66 14 90
2019 Not a person with a disability 33 41 12 8 5 0 0 75 13 1230
2018 Person with a disability 23 39 18 6 14 0 0 62 20 91
2018 Not a person with a disability 32 42 12 8 5 0 0 75 13 1286

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 22 32 18 13 14 0 0 55 27 89
2019 Not a person with a disability 31 40 13 9 5 1 0 71 15 1224
2018 Person with a disability 23 35 15 6 21 0 0 58 27 90
2018 Not a person with a disability 30 39 13 11 7 0 0 69 18 1286

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 44 32 13 6 6 0 0 76 11 89
2019 Not a person with a disability 45 38 11 5 2 0 0 82 7 1224
2018 Person with a disability 41 33 14 10 2 0 0 74 12 89
2018 Not a person with a disability 46 37 11 5 2 0 0 82 7 1276

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 31 38 16 11 4 0 0 69 16 90
2019 Not a person with a disability 40 39 12 6 3 0 0 79 9 1231
2018 Person with a disability 30 37 15 9 9 1 0 67 18 89
2018 Not a person with a disability 35 42 12 7 3 0 0 78 10 1285

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 21 24 22 11 23 0 0 45 33 90
2019 Not a person with a disability 27 32 21 11 8 1 0 60 19 1229
2018 Person with a disability 25 23 23 10 18 1 0 48 29 91
2018 Not a person with a disability 27 32 20 12 7 1 0 60 19 1282

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 20 33 18 13 17 0 0 53 30 89
2019 Not a person with a disability 27 36 18 12 7 1 0 63 19 1227
2018 Person with a disability 25 24 22 13 15 1 0 49 28 91
2018 Not a person with a disability 27 35 19 12 6 1 0 63 18 1283

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 23 16 22 8 27 3 2 41 36 90
2019 Not a person with a disability 25 26 21 14 10 4 0 53 25 1233
2018 Person with a disability 27 16 15 14 22 5 1 45 39 92
2018 Not a person with a disability 25 26 22 14 10 3 0 53 25 1285
Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 36 25 17 9 9 1 4 64 19 90
2019 Not a person with a disability 48 30 12 4 3 2 3 81 7 1234

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 39 24 17 8 11 2 0 64 19 90
2019 Not a person with a disability 48 29 11 6 4 2 1 79 10 1227
2018 Person with a disability 41 26 12 7 9 4 0 70 17 91
2018 Not a person with a disability 47 27 12 7 5 1 1 76 12 1280

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 23 44 12 8 13 0 0 67 21 89
2019 Not a person with a disability 45 29 11 8 5 1 0 76 13 1229
2018 Person with a disability 35 36 6 12 8 1 1 73 21 91
2018 Not a person with a disability 44 28 13 9 6 1 0 72 15 1277

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 34 31 16 7 11 1 0 66 18 90
2019 Not a person with a disability 49 30 10 7 4 1 0 79 11 1233
2018 Person with a disability 39 29 12 7 10 1 1 70 18 91
2018 Not a person with a disability 47 28 10 8 7 0 0 75 15 1278

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 20 31 16 13 16 5 0 53 31 89
2019 Not a person with a disability 27 35 15 10 6 6 0 67 17 1224
2018 Person with a disability 22 23 15 13 16 10 0 50 33 92
2018 Not a person with a disability 26 32 19 11 6 6 1 62 18 1290

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 18 30 15 21 15 1 0 48 37 90
2019 Not a person with a disability 23 35 17 13 8 3 0 60 22 1228
2018 Person with a disability 19 22 23 11 23 1 0 42 35 92
2018 Not a person with a disability 23 32 19 15 9 2 0 56 25 1284

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 9 20 26 18 22 5 1 30 42 89
2019 Not a person with a disability 18 28 20 19 11 4 0 48 31 1224
2018 Person with a disability 14 18 20 21 20 5 0 34 44 92
2018 Not a person with a disability 14 28 23 19 10 5 0 45 31 1284

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 9 18 25 24 23 1 0 27 48 89
2019 Not a person with a disability 16 29 18 21 13 2 0 46 35 1227
2018 Person with a disability 11 25 15 28 21 1 0 36 49 92
2018 Not a person with a disability 14 27 19 24 14 2 0 42 38 1289
Top of Page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 21 30 20 12 16 1 0 52 28 89
2019 Not a person with a disability 30 37 15 12 5 0 0 68 17 1229
2018 Person with a disability 20 23 20 11 23 3 0 44 35 91
2018 Not a person with a disability 30 35 15 10 9 0 0 65 20 1285

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 16 38 14 18 13 0 1 55 31 89
2019 Not a person with a disability 26 40 12 14 7 0 0 66 21 1222
2018 Person with a disability 22 25 19 17 16 1 0 48 33 92
2018 Not a person with a disability 25 39 15 15 6 0 0 64 21 1288

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 28 34 14 8 15 1 0 63 23 89
2019 Not a person with a disability 41 30 13 9 5 1 1 72 15 1231
2018 Person with a disability 31 27 16 9 14 2 1 59 24 90
2018 Not a person with a disability 37 34 11 9 7 1 1 73 16 1281

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 19 36 17 17 11 0 0 55 28 90
2019 Not a person with a disability 28 38 13 15 5 0 0 66 20 1232
2018 Person with a disability 23 34 16 14 13 0 0 57 28 92
2018 Not a person with a disability 26 43 12 14 5 0 1 69 19 1292

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 16 25 17 21 18 4 0 43 40 88
2019 Not a person with a disability 23 34 18 14 8 3 0 58 23 1228
2018 Person with a disability 17 27 13 17 20 7 0 47 39 92
2018 Not a person with a disability 21 35 19 13 9 3 0 58 23 1288

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 7 27 11 19 31 4 1 36 53 90
2019 Not a person with a disability 22 31 15 13 14 3 1 56 28 1230
2018 Person with a disability 13 21 13 19 32 3 0 34 53 91
2018 Not a person with a disability 20 32 16 15 14 2 1 54 30 1285

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 34 25 22 7 9 0 3 61 16 89
2019 Not a person with a disability 52 23 13 5 2 1 3 79 7 1232

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 41 15 13 8 11 2 10 63 22 89
2019 Not a person with a disability 51 12 8 6 8 3 12 74 16 1229

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 26 29 22 5 10 3 4 60 16 90
2019 Not a person with a disability 47 24 15 5 4 2 3 74 10 1226

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 24 24 23 12 9 5 3 52 23 90
2019 Not a person with a disability 42 21 16 8 6 4 4 68 15 1224

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 37 18 16 9 9 3 8 62 20 90
2019 Not a person with a disability 48 15 13 8 7 4 5 69 17 1229

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 61 11 10 7 6 1 3 76 14 90
2019 Not a person with a disability 65 14 8 3 3 3 4 85 6 1224

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 48 13 10 10 11 6 3 66 23 90
2019 Not a person with a disability 71 11 5 2 3 5 3 90 5 1227

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 39 18 10 9 14 6 5 64 25 89
2019 Not a person with a disability 76 7 3 1 1 3 9 94 3 1228

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 28 27 17 12 14 1 1 56 27 89
2019 Not a person with a disability 29 40 14 11 6 0 0 69 17 1225
2018 Person with a disability 22 31 13 10 22 0 2 54 32 88
2018 Not a person with a disability 27 41 13 11 8 0 0 67 19 1282

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 23 36 15 10 16 0 0 59 26 89
2019 Not a person with a disability 33 37 15 9 6 0 0 70 15 1227
2018 Person with a disability 22 30 15 13 19 1 0 53 32 88
2018 Not a person with a disability 32 37 14 11 6 0 0 69 17 1276

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 24 31 15 16 14 0 0 56 29 86
2019 Not a person with a disability 28 41 14 11 5 0 0 70 16 1207
2018 Person with a disability 25 25 15 14 19 0 1 51 34 90
2018 Not a person with a disability 29 37 14 12 7 0 1 67 19 1278

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 13 35 13 22 14 3 0 50 37 89
2019 Not a person with a disability 18 42 19 11 5 5 1 63 17 1228
2018 Person with a disability 11 33 14 21 18 4 0 45 41 91
2018 Not a person with a disability 17 39 23 12 5 4 0 58 18 1287

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 34 25 19 12 10 1 0 59 22 88
2019 Not a person with a disability 47 31 10 8 5 0 0 77 12 1224
2018 Person with a disability 41 29 9 6 13 0 2 71 20 92
2018 Not a person with a disability 43 33 9 9 5 0 0 77 14 1284

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 31 34 13 9 8 0 4 68 18 89
2019 Not a person with a disability 35 32 17 9 6 0 0 68 15 1226
2018 Person with a disability 26 34 16 11 9 1 3 63 20 92
2018 Not a person with a disability 34 30 19 8 8 0 1 65 16 1291

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 48 23 8 7 12 2 0 73 19 89
2019 Not a person with a disability 55 22 9 6 3 3 2 82 9 1231

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Person with a disability 47 15 38 90
2019 Not a person with a disability 37 25 38 1232
2018 Person with a disability 50 22 28 92
2018 Not a person with a disability 41 26 33 1291

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Person with a disability 12 15 47 9 10 7 42
2019 Not a person with a disability 7 24 46 4 10 8 453
2018 Person with a disability 7 33 34 3 9 14 45
2018 Not a person with a disability 10 28 39 5 8 9 530
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 36 34 13 9 7 1 0 71 16 89
2019 Not a person with a disability 39 40 11 6 3 0 0 80 9 1223
2018 Person with a disability 43 37 11 4 5 0 0 80 8 90
2018 Not a person with a disability 43 40 9 6 2 0 0 83 8 1286

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 20 34 23 13 11 0 0 53 23 89
2019 Not a person with a disability 20 41 18 15 6 1 0 61 21 1232
2018 Person with a disability 17 34 19 19 11 1 0 51 30 91
2018 Not a person with a disability 19 42 18 14 6 1 0 62 20 1287

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 23 27 29 15 4 0 2 19 52 90
2019 Not a person with a disability 13 29 32 18 6 1 1 24 43 1225
2018 Person with a disability 26 24 29 16 4 1 0 20 50 92
2018 Not a person with a disability 15 30 33 15 6 0 1 21 46 1283

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 26 21 31 11 6 1 3 18 49 90
2019 Not a person with a disability 16 27 27 18 8 2 1 27 44 1225
2018 Person with a disability 27 19 27 13 10 4 0 24 48 92
2018 Not a person with a disability 18 29 28 15 7 2 1 23 48 1281

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 28 20 26 12 7 2 6 20 52 89
2019 Not a person with a disability 23 29 27 13 5 1 2 18 54 1228
2018 Person with a disability 28 27 25 11 5 2 3 16 57 92
2018 Not a person with a disability 24 29 29 11 5 1 1 16 55 1288

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 13 16 36 20 7 2 7 29 32 89
2019 Not a person with a disability 14 21 31 22 10 1 1 32 36 1225
2018 Person with a disability 20 17 29 25 7 0 2 33 38 92
2018 Not a person with a disability 15 24 31 20 8 1 1 29 39 1278

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 32 14 23 11 7 1 10 21 53 90
2019 Not a person with a disability 20 24 24 18 9 2 2 29 46 1229
2018 Person with a disability 29 18 14 23 11 1 3 36 50 92
2018 Not a person with a disability 24 24 27 15 8 1 2 23 49 1284

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 16 30 27 14 6 0 8 21 50 88
2019 Not a person with a disability 16 21 28 20 9 2 2 31 39 1228
2018 Person with a disability 23 32 21 12 5 3 5 18 59 92
2018 Not a person with a disability 18 24 29 18 7 2 2 26 43 1274

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 29 17 25 16 5 1 7 23 50 90
2019 Not a person with a disability 21 26 30 13 6 2 1 19 49 1231
2018 Person with a disability 21 27 19 20 6 2 4 27 52 91
2018 Not a person with a disability 21 28 29 13 6 2 1 19 51 1284

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 21 17 34 16 7 1 5 24 40 90
2019 Not a person with a disability 18 24 30 18 9 1 1 27 42 1230

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 6 27 20 19 26 1 0 34 46 89
2019 Not a person with a disability 12 25 20 25 16 2 0 38 42 1226

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 24 27 12 19 14 1 2 53 35 90
2019 Not a person with a disability 46 29 9 9 5 1 0 77 14 1227
2018 Person with a disability 33 23 10 14 18 3 0 58 32 92
2018 Not a person with a disability 42 30 9 10 7 1 0 73 17 1280

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 32 32 9 17 10 1 0 64 27 89
2019 Not a person with a disability 51 33 8 6 3 0 0 84 9 1225
2018 Person with a disability 36 43 7 6 7 2 0 80 13 92
2018 Not a person with a disability 47 34 8 8 3 0 0 81 11 1277

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 28 26 22 10 10 1 3 56 21 90
2019 Not a person with a disability 46 35 13 4 2 1 0 81 6 1231
2018 Person with a disability 28 30 19 10 10 3 0 60 20 92
2018 Not a person with a disability 40 40 11 5 3 1 0 81 8 1282

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 19 38 11 17 16 0 0 57 32 89
2019 Not a person with a disability 32 40 15 8 3 2 0 73 11 1229
2018 Person with a disability 27 32 19 11 10 2 0 60 21 91
2018 Not a person with a disability 36 43 12 5 3 2 0 80 8 1281

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 28 32 8 16 15 1 0 61 31 90
2019 Not a person with a disability 35 40 14 5 2 4 0 78 8 1229
2018 Person with a disability 31 30 15 11 7 5 2 65 19 92
2018 Not a person with a disability 35 41 12 6 2 4 0 79 8 1281

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 27 35 17 10 11 0 0 62 21 90
2019 Not a person with a disability 43 38 11 4 3 1 0 82 7 1232
2018 Person with a disability 34 33 12 9 11 1 0 68 20 92
2018 Not a person with a disability 43 39 10 5 2 0 0 82 7 1284

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 13 30 14 18 17 5 3 47 38 90
2019 Not a person with a disability 27 32 16 9 7 6 4 65 18 1231
2018 Person with a disability 19 25 14 8 20 6 8 51 32 92
2018 Not a person with a disability 21 34 16 11 8 6 3 61 21 1282

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 24 27 15 15 17 1 0 52 33 89
2019 Not a person with a disability 26 36 15 13 6 3 1 64 20 1232
2018 Person with a disability 24 30 10 11 18 6 1 58 31 92
2018 Not a person with a disability 24 36 17 13 6 3 1 63 19 1286

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 18 27 27 9 18 0 0 45 28 90
2019 Not a person with a disability 21 35 23 12 6 3 0 58 18 1225
2018 Person with a disability 18 28 23 15 14 2 0 47 29 92
2018 Not a person with a disability 22 35 23 12 5 2 0 59 17 1284

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 9 23 21 11 30 4 2 34 43 89
2019 Not a person with a disability 16 21 21 15 12 13 2 43 31 1231
2018 Person with a disability 9 22 18 10 33 9 0 33 47 91
2018 Not a person with a disability 13 20 23 15 14 13 3 39 34 1281

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 23 40 9 18 10 0 0 63 28 90
2019 Not a person with a disability 32 45 5 13 4 0 0 77 17 1233

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 28 30 8 15 19 0 0 58 34 89
2019 Not a person with a disability 38 32 8 14 8 0 0 70 22 1229

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 25 29 16 14 16 0 0 54 30 88
2019 Not a person with a disability 38 35 13 9 4 0 0 73 14 1226

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 53 26 7 8 6 0 1 80 13 90
2019 Not a person with a disability 58 21 7 7 5 0 1 80 12 1231

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 50 25 10 5 7 0 4 78 12 90
2019 Not a person with a disability 61 21 7 6 4 0 2 83 10 1231

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 72 12 4 4 4 0 4 87 9 90
2019 Not a person with a disability 77 12 5 2 2 0 2 91 4 1224

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 41 26 12 4 8 7 2 74 13 90
2019 Not a person with a disability 43 24 13 7 4 7 3 74 11 1234

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 35 42 13 2 5 1 1 79 8 89
2019 Not a person with a disability 32 46 8 6 4 1 3 81 11 1233

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 37 30 7 7 10 8 1 73 18 89
2019 Not a person with a disability 52 27 9 2 1 5 3 86 4 1232

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 39 61 90
2019 Not a person with a disability 13 87 1228
2018 Person with a disability 34 66 92
2018 Not a person with a disability 15 85 1285

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 56 44 35
2019 Not a person with a disability 43 57 155
2018 Person with a disability 36 64 32
2018 Not a person with a disability 47 53 201

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 77 23 35
2019 Not a person with a disability 62 38 155
2018 Person with a disability 71 29 32
2018 Not a person with a disability 58 42 201

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 32
2018 Not a person with a disability 0 100 201

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 17 83 35
2019 Not a person with a disability 4 96 155

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 46 54 35
2019 Not a person with a disability 43 57 154
2018 Person with a disability 45 55 32
2018 Not a person with a disability 41 59 202

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 57 43 35
2019 Not a person with a disability 41 59 154
2018 Person with a disability 58 42 32
2018 Not a person with a disability 43 57 202

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 69 31 35
2019 Not a person with a disability 42 58 154
2018 Person with a disability 62 38 32
2018 Not a person with a disability 54 46 202

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 58 42 35
2019 Not a person with a disability 40 60 154
2018 Person with a disability 42 58 32
2018 Not a person with a disability 36 64 202

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 49 51 35
2019 Not a person with a disability 29 71 154
2018 Person with a disability 53 47 32
2018 Not a person with a disability 39 61 202

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 70 30 35
2019 Not a person with a disability 59 41 154
2018 Person with a disability 71 29 32
2018 Not a person with a disability 55 45 202

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 43 57 35
2019 Not a person with a disability 35 65 154
2018 Person with a disability 41 59 32
2018 Not a person with a disability 32 68 202

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 20 80 35
2019 Not a person with a disability 10 90 154

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 18 82 35
2019 Not a person with a disability 12 88 154

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 49 51 35
2019 Not a person with a disability 39 61 154
2018 Person with a disability 54 46 32
2018 Not a person with a disability 45 55 202

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 23 77 35
2019 Not a person with a disability 29 71 154
2018 Person with a disability 31 69 32
2018 Not a person with a disability 27 73 202

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 25 75 35
2019 Not a person with a disability 12 88 154

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 69 31 35
2019 Not a person with a disability 51 49 154
2018 Person with a disability 52 48 32
2018 Not a person with a disability 62 38 201

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 30 70 35
2019 Not a person with a disability 21 79 154
2018 Person with a disability 23 77 32
2018 Not a person with a disability 26 74 201

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 18 82 35
2019 Not a person with a disability 13 87 154

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 23 77 35
2019 Not a person with a disability 12 88 154
2018 Person with a disability 27 73 32
2018 Not a person with a disability 10 90 201

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 32
2018 Not a person with a disability 9 91 201

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 15 85 35
2019 Not a person with a disability 18 82 154

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 18 82 32
2018 Not a person with a disability 11 89 201

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 23 77 35
2019 Not a person with a disability 30 70 154
2018 Person with a disability 19 81 32
2018 Not a person with a disability 27 73 201

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 31
2018 Not a person with a disability 5 95 197

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 31
2018 Not a person with a disability 8 92 197

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 19 81 31
2018 Not a person with a disability 17 83 197

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 14 86 31
2018 Not a person with a disability 10 90 197

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 25 75 31
2018 Not a person with a disability 12 88 197

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 37 63 31
2018 Not a person with a disability 37 63 197

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 20 80 31
2018 Not a person with a disability 11 89 197

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 57 43 31
2018 Not a person with a disability 48 52 197

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 73 27 31
2018 Not a person with a disability 61 39 197

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 39 61 90
2019 Not a person with a disability 20 80 1232

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 3 14 19 10 25 24 6 25 49 90
2019 Not a person with a disability 14 16 21 8 8 26 7 45 24 1236
2018 Person with a disability 7 10 26 9 22 20 6 23 42 91
2018 Not a person with a disability 11 17 21 10 8 26 6 42 27 1288

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 15 23 12 16 23 11 0 43 44 88
2019 Not a person with a disability 24 29 20 8 5 12 1 61 16 1230
2018 Person with a disability 14 25 24 11 16 9 0 43 30 92
2018 Not a person with a disability 20 31 20 10 6 11 1 58 19 1287

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 29 71 90
2019 Not a person with a disability 7 93 1231
2018 Person with a disability 28 72 91
2018 Not a person with a disability 7 93 1288

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 52 48 26
2019 Not a person with a disability 38 62 83
2018 Person with a disability 27 73 25
2018 Not a person with a disability 40 60 89

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 41 59 26
2019 Not a person with a disability 36 64 82
2018 Person with a disability 33 67 25
2018 Not a person with a disability 47 53 89

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 28 72 26
2019 Not a person with a disability 32 68 82

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 37 63 26
2019 Not a person with a disability 22 78 82
2018 Person with a disability 25 75 25
2018 Not a person with a disability 28 72 89

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 23 77 26
2019 Not a person with a disability 26 74 82
2018 Person with a disability 19 81 25
2018 Not a person with a disability 32 68 89

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 20 80 26
2019 Not a person with a disability 11 89 82
2018 Person with a disability 22 78 25
2018 Not a person with a disability 12 88 89

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 56 44 26
2019 Not a person with a disability 30 70 81
2018 Person with a disability 23 77 25
2018 Not a person with a disability 33 67 89

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 20 80 26
2019 Not a person with a disability 6 94 81
2018 Person with a disability 18 82 25
2018 Not a person with a disability 14 86 89

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 23 77 26
2019 Not a person with a disability 7 93 81
2018 Person with a disability 23 77 25
2018 Not a person with a disability 7 93 89

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 25
2018 Not a person with a disability 8 92 89

Question 69h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 18 82 25
2018 Not a person with a disability 13 87 89

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 28 72 26
2019 Not a person with a disability 49 51 81
2018 Person with a disability 46 54 25
2018 Not a person with a disability 49 51 89

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 24 76 23
2018 Not a person with a disability 9 91 84

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 21 79 23
2018 Not a person with a disability 13 87 84

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 39 61 23
2018 Not a person with a disability 29 71 84

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 51 49 23
2018 Not a person with a disability 48 52 84

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 63 37 23
2018 Not a person with a disability 52 48 84

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 27 73 90
2019 Not a person with a disability 9 91 1230

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 5 13 25 7 21 27 3 25 39 90
2019 Not a person with a disability 15 15 23 4 4 30 8 49 13 1233
2018 Person with a disability 7 11 26 4 17 31 4 28 32 92
2018 Not a person with a disability 12 17 24 5 5 32 6 46 15 1288

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 14 23 19 10 20 14 0 43 35 90
2019 Not a person with a disability 25 28 21 4 3 15 2 65 10 1228
2018 Person with a disability 15 24 23 9 13 14 1 47 26 91
2018 Not a person with a disability 21 30 21 5 5 16 2 62 12 1285

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 55 45 90
2019 Not a person with a disability 15 85 1233

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 67 33 49
2019 Not a person with a disability 74 26 177

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 39 40 9 10 2 0 0 79 12 34
2019 Not a person with a disability 48 35 8 5 4 0 1 84 9 129
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 45 26 13 2 11 2 0 73 14 90
2019 Not a person with a disability 63 20 9 4 3 1 0 84 6 1230
2018 Person with a disability 48 27 5 6 11 3 0 77 18 91
2018 Not a person with a disability 58 24 9 4 5 1 0 83 9 1279

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 19 51 18 3 10 0 0 69 13 21
2019 Not a person with a disability 12 42 18 14 7 2 4 58 23 372

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 17 33 18 15 12 5 0 53 29 90
2019 Not a person with a disability 24 41 19 9 4 3 0 67 13 1230
2018 Person with a disability 20 37 19 13 10 1 0 58 23 91
2018 Not a person with a disability 26 45 16 7 3 2 0 73 11 1287

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 12 25 20 20 21 2 0 38 42 90
2019 Not a person with a disability 20 33 23 14 8 1 0 54 23 1233
2018 Person with a disability 8 35 21 10 25 1 0 43 36 92
2018 Not a person with a disability 19 34 21 15 10 2 0 54 25 1288

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 10 23 23 14 28 0 1 34 43 90
2019 Not a person with a disability 21 26 21 14 15 0 1 48 30 1234
2018 Person with a disability 15 24 28 13 17 2 1 40 31 92
2018 Not a person with a disability 18 24 22 17 17 0 2 43 35 1283

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 22 25 20 17 15 0 1 47 32 90
2019 Not a person with a disability 20 27 24 16 12 0 0 47 28 1230
2018 Person with a disability 18 17 23 13 27 1 1 36 41 92
2018 Not a person with a disability 16 23 31 16 14 0 0 39 30 1281

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 23 22 27 12 13 1 2 46 26 87
2019 Not a person with a disability 23 28 23 14 10 1 1 52 25 1225
2018 Person with a disability 24 18 22 14 18 2 3 44 34 92
2018 Not a person with a disability 19 27 24 17 11 0 1 47 29 1279

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 17 9 19 24 23 1 6 28 51 89
2019 Not a person with a disability 18 22 23 18 18 1 1 40 37 1230
2018 Person with a disability 22 15 10 12 38 0 2 38 52 91
2018 Not a person with a disability 17 19 24 19 19 0 1 37 38 1278

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 34 22 14 8 11 1 11 63 21 90
2019 Not a person with a disability 45 24 15 6 6 1 3 72 13 1227
2018 Person with a disability 50 11 12 8 10 0 10 67 19 92
2018 Not a person with a disability 40 26 14 9 7 0 5 69 16 1277

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 17 27 27 13 13 0 2 45 27 90
2019 Not a person with a disability 32 26 22 11 8 0 0 59 20 1229
2018 Person with a disability 32 22 22 8 14 0 1 56 22 88
2018 Not a person with a disability 28 25 22 12 11 0 1 54 24 1283

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 22 26 24 20 8 0 0 48 29 87
2019 Not a person with a disability 25 34 22 11 6 1 1 60 18 1232
2018 Person with a disability 19 27 21 12 16 0 6 48 29 92
2018 Not a person with a disability 22 33 25 11 7 1 1 56 19 1280

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 19 24 24 19 13 0 1 44 32 89
2019 Not a person with a disability 20 30 23 16 10 0 1 50 26 1230
2018 Person with a disability 8 33 19 16 20 1 3 43 37 91
2018 Not a person with a disability 18 28 27 17 9 0 1 46 27 1277

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 17 23 16 25 19 0 1 40 44 89
2019 Not a person with a disability 23 28 23 15 11 1 0 52 25 1232
2018 Person with a disability 26 13 21 19 18 1 2 40 38 92
2018 Not a person with a disability 21 26 25 16 10 0 1 48 26 1277

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 21 24 18 13 17 3 4 48 32 89
2019 Not a person with a disability 41 26 17 9 6 0 1 68 16 1230

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 29 30 18 11 8 1 1 61 20 89
2019 Not a person with a disability 32 32 19 11 5 0 0 65 16 1227
2018 Person with a disability 25 27 23 11 12 1 1 53 23 91
2018 Not a person with a disability 28 32 22 11 6 0 1 61 17 1274

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 25 27 16 10 18 1 4 54 29 88
2019 Not a person with a disability 46 23 16 7 6 0 1 70 14 1223
2018 Person with a disability 36 21 11 9 13 1 9 64 24 88
2018 Not a person with a disability 46 22 13 10 6 0 2 70 17 1273

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 35 14 21 16 13 0 1 50 29 88
2019 Not a person with a disability 69 13 7 2 2 1 7 88 4 1231
2018 Person with a disability 41 20 9 9 11 2 9 68 22 92
2018 Not a person with a disability 67 15 6 3 2 1 6 88 5 1273

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 40 17 13 13 13 3 0 59 27 90
2019 Not a person with a disability 71 13 5 4 4 1 3 86 8 1226
2018 Person with a disability 43 15 10 2 19 2 8 65 23 92
2018 Not a person with a disability 66 14 6 4 5 1 4 84 10 1272

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 45 24 17 3 7 2 2 72 10 89
2019 Not a person with a disability 56 25 11 4 2 1 1 83 6 1225
2018 Person with a disability 50 18 16 7 4 1 4 72 11 92
2018 Not a person with a disability 54 26 11 4 3 0 2 82 7 1283

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 45 18 10 12 13 1 1 64 25 90
2019 Not a person with a disability 60 17 10 6 6 1 1 78 12 1225
2018 Person with a disability 44 15 9 13 17 0 2 61 30 90
2018 Not a person with a disability 53 20 12 7 7 0 2 74 14 1281

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 48 8 3 1 4 0 35 87 8 89
2019 Not a person with a disability 58 13 5 3 1 0 19 88 5 1219
2018 Person with a disability 46 11 5 0 3 0 35 87 5 91
2018 Not a person with a disability 55 14 6 2 2 0 22 88 4 1280

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 55 17 12 1 5 0 11 81 6 88
2019 Not a person with a disability 66 18 7 2 1 1 4 89 3 1225
2018 Person with a disability 54 16 10 1 0 1 18 86 1 92
2018 Not a person with a disability 64 17 8 3 1 0 6 87 5 1279

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 44 18 10 2 18 2 6 67 22 90
2019 Not a person with a disability 71 12 6 3 5 0 3 85 9 1228
2018 Person with a disability 48 20 9 3 12 0 8 74 16 92
2018 Not a person with a disability 65 14 8 5 4 0 5 83 9 1285

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 29 30 19 8 9 2 4 63 17 90
2019 Not a person with a disability 54 25 14 3 3 0 1 80 6 1224
2018 Person with a disability 37 24 16 15 1 0 6 65 18 92
2018 Not a person with a disability 50 25 15 5 3 0 2 77 8 1284

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 5 25 41 17 12 0 0 30 29 89
2019 Not a person with a disability 14 33 34 14 5 0 0 47 19 1233
2018 Person with a disability 5 21 38 20 16 0 0 27 36 92
2018 Not a person with a disability 12 29 36 16 6 0 0 42 22 1288

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 18 33 30 16 3 0 0 19 51 90
2019 Not a person with a disability 10 22 38 20 9 0 0 29 32 1222
2018 Person with a disability 25 21 32 12 10 1 0 22 46 91
2018 Not a person with a disability 12 20 39 19 9 0 0 29 33 1275
Top of Page

Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 17 20 32 15 13 1 1 18 82 89
2019 Not a person with a disability 23 30 23 13 9 1 1 24 76 1233
2018 Person with a disability 29 30 17 8 15 1 0 29 71 92
2018 Not a person with a disability 26 27 21 12 11 2 1 27 73 1287

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 66 34 72
2019 Not a person with a disability 62 38 927

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 34 66 71
2019 Not a person with a disability 40 60 908
2018 Person with a disability 31 69 66
2018 Not a person with a disability 32 68 921

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 27 12 15 13 22 0 10 44 39 90
2019 Not a person with a disability 36 19 15 12 12 0 6 58 26 1221
2018 Person with a disability 30 16 14 11 19 1 9 51 34 92
2018 Not a person with a disability 35 14 16 14 12 1 7 54 28 1281

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 6 22 18 19 30 4 1 29 52 72
2019 Not a person with a disability 10 25 16 18 21 2 9 39 43 916
2018 Person with a disability 9 25 14 13 33 3 3 37 48 66
2018 Not a person with a disability 10 23 18 18 26 1 5 35 46 925

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 3 8 16 19 47 3 3 13 70 72
2019 Not a person with a disability 5 16 15 19 36 2 6 23 61 917
2018 Person with a disability 1 7 17 19 51 2 3 8 74 66
2018 Not a person with a disability 4 11 13 18 49 1 4 16 71 923
Date modified: