2019 Public Service Employee Survey Results by Theme for J Division excluding Miramichi-Firearms

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 37 39 12 7 5 0 0 76 12 181595
2019 Royal Canadian Mounted Police 42 39 9 6 3 0 0 81 10 5094
2019 J Division (New Brunswick) 44 40 8 5 2 0 0 85 7 311
2019 J Division excluding Miramichi-Firearms 39 46 6 5 4 0 0 86 8 102

Question 11. Overall, I feel valued at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 36 14 10 8 0 0 68 18 181182
2019 Royal Canadian Mounted Police 37 34 12 9 7 0 0 72 16 5093
2019 J Division (New Brunswick) 41 30 12 11 7 0 0 71 17 311
2019 J Division excluding Miramichi-Firearms 33 36 14 7 9 0 0 69 17 101

Question 12. I am proud of the work that I do.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 52 33 10 3 2 0 0 85 5 180371
2019 Royal Canadian Mounted Police 61 28 8 2 2 0 0 89 4 5065
2019 J Division (New Brunswick) 68 23 6 2 1 0 0 91 3 311
2019 J Division excluding Miramichi-Firearms 68 25 5 1 1 0 0 93 2 101

Question 16. Overall, I like my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 43 38 10 5 3 0 0 81 8 181588
2019 Royal Canadian Mounted Police 50 35 8 4 2 0 0 85 7 5095
2019 J Division (New Brunswick) 53 35 6 4 1 0 0 89 5 312
2019 J Division excluding Miramichi-Firearms 54 34 6 6 1 0 0 88 6 101

Question 51. I would recommend my department or agency as a great place to work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 39 31 15 8 6 1 0 70 15 181212
2019 Royal Canadian Mounted Police 43 30 14 8 5 0 0 73 13 5089
2019 J Division (New Brunswick) 52 28 10 6 2 1 0 81 9 310
2019 J Division excluding Miramichi-Firearms 43 36 9 6 6 1 0 79 12 101

Question 52. I am satisfied with my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 37 34 14 9 6 0 0 71 15 180546
2019 Royal Canadian Mounted Police 43 32 13 8 4 0 0 75 12 5070
2019 J Division (New Brunswick) 50 29 9 7 3 1 0 80 10 312
2019 J Division excluding Miramichi-Firearms 42 38 8 7 5 1 0 80 12 101

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 34 25 18 11 8 3 1 61 20 181559
2019 Royal Canadian Mounted Police 41 24 15 9 7 3 1 67 17 5098
2019 J Division (New Brunswick) 43 21 15 12 7 2 0 66 19 313
2019 J Division excluding Miramichi-Firearms 37 32 8 13 7 3 0 71 21 102
Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 45 27 15 5 3 1 4 75 9 181574
2019 Royal Canadian Mounted Police 42 25 17 5 4 1 6 72 10 5107
2019 J Division (New Brunswick) 44 23 19 4 3 1 6 72 8 313
2019 J Division excluding Miramichi-Firearms 45 26 15 3 4 1 6 76 7 102

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 49 27 11 6 4 2 1 78 10 181318
2019 Royal Canadian Mounted Police 50 26 12 6 4 1 1 78 11 5096
2019 J Division (New Brunswick) 54 24 12 4 2 1 2 81 7 311
2019 J Division excluding Miramichi-Firearms 48 27 11 7 4 1 2 78 11 102

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 46 31 10 7 5 1 0 77 12 180879
2019 Royal Canadian Mounted Police 46 29 10 8 5 1 1 76 14 5079
2019 J Division (New Brunswick) 46 30 12 8 4 0 0 76 12 311
2019 J Division excluding Miramichi-Firearms 39 28 11 16 5 1 0 68 20 102

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 51 28 10 6 5 0 0 79 11 181662
2019 Royal Canadian Mounted Police 54 27 10 5 4 0 0 81 10 5102
2019 J Division (New Brunswick) 57 26 9 4 2 0 1 84 6 311
2019 J Division excluding Miramichi-Firearms 51 30 9 4 5 0 1 82 9 101

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 31 15 8 7 6 0 68 16 181333
2019 Royal Canadian Mounted Police 37 31 15 8 5 4 1 71 14 5089
2019 J Division (New Brunswick) 44 29 12 5 4 4 1 77 10 313
2019 J Division excluding Miramichi-Firearms 35 33 13 7 7 3 1 72 15 102

Question 35. I have confidence in the senior management of my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 29 31 17 12 9 3 0 62 21 180978
2019 Royal Canadian Mounted Police 33 30 16 11 6 2 0 65 18 5080
2019 J Division (New Brunswick) 38 31 13 10 5 2 0 71 15 313
2019 J Division excluding Miramichi-Firearms 31 36 13 11 7 2 0 68 19 102

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 21 30 20 15 10 5 0 53 26 180782
2019 Royal Canadian Mounted Police 25 29 19 14 8 5 1 57 23 5074
2019 J Division (New Brunswick) 28 31 17 14 5 4 1 62 20 312
2019 J Division excluding Miramichi-Firearms 20 31 18 18 9 3 1 53 28 102

Question 37. Essential information flows effectively from senior management to staff.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 19 31 18 17 12 3 0 52 29 181112
2019 Royal Canadian Mounted Police 22 30 17 17 10 3 0 54 29 5084
2019 J Division (New Brunswick) 23 30 16 18 10 2 0 54 29 310
2019 J Division excluding Miramichi-Firearms 13 30 15 27 13 2 0 43 41 101
Top of Page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 28 36 15 12 8 0 0 65 20 181492
2019 Royal Canadian Mounted Police 33 36 13 10 7 0 0 69 18 5097
2019 J Division (New Brunswick) 37 33 14 12 5 0 0 69 17 313
2019 J Division excluding Miramichi-Firearms 32 39 10 13 6 0 0 72 18 102

Question 9. I have clear work objectives.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 42 12 10 4 0 0 74 14 180719
2019 Royal Canadian Mounted Police 36 40 10 10 4 0 0 76 14 5083
2019 J Division (New Brunswick) 42 34 8 13 2 0 0 77 15 310
2019 J Division excluding Miramichi-Firearms 31 37 12 17 3 0 0 68 20 102

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 42 31 13 8 5 1 1 74 14 181505
2019 Royal Canadian Mounted Police 43 29 13 8 6 0 1 73 14 5097
2019 J Division (New Brunswick) 45 30 12 8 5 0 1 76 13 312
2019 J Division excluding Miramichi-Firearms 42 24 12 11 9 1 1 68 20 102

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 29 40 12 13 6 0 0 69 19 181032
2019 Royal Canadian Mounted Police 33 40 9 13 5 0 0 73 17 5068
2019 J Division (New Brunswick) 35 36 11 14 4 0 0 71 18 311
2019 J Division excluding Miramichi-Firearms 29 36 11 17 7 0 1 66 24 102

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 24 32 17 14 11 2 0 57 25 181262
2019 Royal Canadian Mounted Police 28 30 16 13 9 3 1 60 23 5086
2019 J Division (New Brunswick) 29 35 15 12 6 3 0 66 19 313
2019 J Division excluding Miramichi-Firearms 27 34 15 10 8 6 0 64 20 102

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 22 28 15 14 16 2 2 52 32 181671
2019 Royal Canadian Mounted Police 20 24 16 16 18 2 4 47 36 5106
2019 J Division (New Brunswick) 26 25 15 16 15 2 1 52 32 313
2019 J Division excluding Miramichi-Firearms 20 28 12 20 15 2 3 51 37 102

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 51 24 13 5 3 1 4 78 9 181398
2019 Royal Canadian Mounted Police 55 24 10 4 3 1 4 82 7 5089
2019 J Division (New Brunswick) 56 24 9 4 1 1 5 85 5 311
2019 J Division excluding Miramichi-Firearms 51 23 9 7 2 1 6 80 10 101

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 56 11 7 4 5 2 14 79 12 181293
2019 Royal Canadian Mounted Police 60 7 5 4 5 2 18 83 11 5084
2019 J Division (New Brunswick) 58 8 6 3 7 2 17 81 12 312
2019 J Division excluding Miramichi-Firearms 55 12 6 1 5 4 17 85 7 102

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 44 24 16 7 5 2 4 71 12 181082
2019 Royal Canadian Mounted Police 44 23 16 7 4 2 4 71 12 5081
2019 J Division (New Brunswick) 43 21 18 8 4 2 4 68 13 312
2019 J Division excluding Miramichi-Firearms 40 21 18 11 4 3 3 65 16 102

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 41 21 16 8 6 3 4 67 16 180682
2019 Royal Canadian Mounted Police 42 21 15 9 5 3 5 69 15 5069
2019 J Division (New Brunswick) 43 19 16 9 5 3 5 67 15 312
2019 J Division excluding Miramichi-Firearms 39 22 14 10 7 5 3 67 18 101

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 43 17 13 9 9 3 5 65 20 180933
2019 Royal Canadian Mounted Police 40 17 14 11 10 3 6 63 22 5082
2019 J Division (New Brunswick) 35 19 17 12 6 3 7 61 20 312
2019 J Division excluding Miramichi-Firearms 29 23 21 14 7 2 5 55 23 101

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 65 15 8 3 2 2 5 86 6 180964
2019 Royal Canadian Mounted Police 61 16 9 4 2 3 6 84 6 5076
2019 J Division (New Brunswick) 63 16 8 3 2 3 6 86 5 312
2019 J Division excluding Miramichi-Firearms 61 13 11 4 3 4 4 80 8 102

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 72 9 5 2 3 4 4 88 6 180710
2019 Royal Canadian Mounted Police 73 10 5 2 2 4 5 90 5 5062
2019 J Division (New Brunswick) 70 11 7 1 3 3 5 88 4 310
2019 J Division excluding Miramichi-Firearms 61 17 8 1 6 4 4 84 8 100

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 75 7 4 1 2 2 9 92 4 180694
2019 Royal Canadian Mounted Police 76 7 3 2 1 2 9 93 3 5071
2019 J Division (New Brunswick) 71 10 4 2 1 3 9 93 3 311
2019 J Division excluding Miramichi-Firearms 69 11 6 2 3 2 7 88 5 101

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 30 37 14 11 7 0 0 68 18 180719
2019 Royal Canadian Mounted Police 36 36 13 9 6 0 0 72 15 5076
2019 J Division (New Brunswick) 35 36 14 9 6 0 0 71 14 311
2019 J Division excluding Miramichi-Firearms 30 41 13 11 4 1 0 72 15 102

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 34 33 15 9 7 0 0 68 16 181253
2019 Royal Canadian Mounted Police 41 32 14 8 5 0 0 73 13 5097
2019 J Division (New Brunswick) 43 33 12 8 3 0 1 77 10 313
2019 J Division excluding Miramichi-Firearms 37 36 15 9 3 1 0 74 11 102

Question 15. I have support at work to provide a high level of service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 39 13 9 5 0 0 72 14 179179
2019 Royal Canadian Mounted Police 40 38 11 8 4 0 0 78 11 5020
2019 J Division (New Brunswick) 40 40 10 7 2 0 1 81 9 304
2019 J Division excluding Miramichi-Firearms 35 43 8 9 4 0 0 78 13 100

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 21 40 19 10 6 4 0 63 17 181429
2019 Royal Canadian Mounted Police 26 41 16 9 4 3 1 70 14 5091
2019 J Division (New Brunswick) 29 41 14 9 3 2 1 73 12 312
2019 J Division excluding Miramichi-Firearms 26 44 14 9 4 2 1 72 14 102

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 45 31 10 8 5 0 0 77 13 181242
2019 Royal Canadian Mounted Police 53 29 8 6 4 0 0 82 10 5078
2019 J Division (New Brunswick) 51 27 11 8 3 0 0 79 11 312
2019 J Division excluding Miramichi-Firearms 51 30 8 7 4 0 0 81 11 101

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Organization Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 39 32 17 7 4 0 1 71 12 180499
2019 Royal Canadian Mounted Police 42 29 16 8 5 0 1 71 12 5047
2019 J Division (New Brunswick) 46 27 15 7 4 0 1 74 11 308
2019 J Division excluding Miramichi-Firearms 41 22 21 10 5 1 0 64 15 102

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 57 20 8 4 5 2 4 82 10 181432
2019 Royal Canadian Mounted Police 61 18 7 4 5 1 4 83 10 5091
2019 J Division (New Brunswick) 57 20 8 3 6 1 6 82 9 313
2019 J Division excluding Miramichi-Firearms 64 11 8 6 5 1 6 80 11 102

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Organization Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Public Service 27 38 35 181906
2019 Royal Canadian Mounted Police 28 35 36 5115
2019 J Division (New Brunswick) 16 42 42 313
2019 J Division excluding Miramichi-Firearms 19 37 44 102

Question 55. Please indicate your reason for leaving.

Survey year Organization To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Public Service 15 33 29 6 12 6 49800
2019 Royal Canadian Mounted Police 18 36 25 5 9 7 1443
2019 J Division (New Brunswick) 16 35 27 2 16 4 51
2019 J Division excluding Miramichi-Firearms 5 40 28 6 16 5 20
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 44 38 10 5 3 0 0 82 8 180781
2019 Royal Canadian Mounted Police 51 35 8 4 2 0 0 86 6 5072
2019 J Division (New Brunswick) 55 33 6 3 2 0 0 89 6 312
2019 J Division excluding Miramichi-Firearms 44 39 7 6 3 0 0 84 9 102

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 27 42 17 9 4 1 0 70 13 181538
2019 Royal Canadian Mounted Police 32 39 16 8 3 2 0 73 11 5106
2019 J Division (New Brunswick) 39 36 14 6 3 2 0 76 10 312
2019 J Division excluding Miramichi-Firearms 33 37 10 11 6 3 0 72 18 101

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 10 24 35 19 9 1 1 29 35 181388
2019 Royal Canadian Mounted Police 9 22 33 21 13 1 2 34 32 5081
2019 J Division (New Brunswick) 8 22 28 21 17 1 3 40 32 313
2019 J Division excluding Miramichi-Firearms 10 28 29 16 13 0 4 30 39 102

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 10 18 27 24 16 2 2 42 30 180845
2019 Royal Canadian Mounted Police 8 16 27 26 20 2 2 47 25 5066
2019 J Division (New Brunswick) 8 14 24 28 22 2 2 52 23 311
2019 J Division excluding Miramichi-Firearms 11 18 25 26 16 1 3 43 31 102

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 16 23 29 18 10 2 2 29 41 181013
2019 Royal Canadian Mounted Police 10 19 28 22 16 2 3 40 31 5072
2019 J Division (New Brunswick) 7 16 26 23 20 3 5 47 25 312
2019 J Division excluding Miramichi-Firearms 12 18 25 25 15 1 4 43 32 101

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 7 15 31 28 16 1 2 46 22 180493
2019 Royal Canadian Mounted Police 4 9 26 33 25 1 3 59 13 5057
2019 J Division (New Brunswick) 2 7 26 34 25 1 6 63 9 311
2019 J Division excluding Miramichi-Firearms 4 5 38 28 21 1 3 51 9 102

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 14 20 27 20 14 1 2 36 36 181066
2019 Royal Canadian Mounted Police 15 19 25 20 18 1 2 40 35 5072
2019 J Division (New Brunswick) 12 18 24 18 23 1 4 43 32 313
2019 J Division excluding Miramichi-Firearms 16 26 21 15 16 3 3 33 45 102

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 12 18 26 22 16 3 3 41 32 180618
2019 Royal Canadian Mounted Police 11 16 25 23 20 2 3 45 28 5056
2019 J Division (New Brunswick) 5 14 23 27 25 4 3 56 20 312
2019 J Division excluding Miramichi-Firearms 7 22 23 21 21 3 3 45 30 101

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 14 22 31 17 11 2 2 30 38 180911
2019 Royal Canadian Mounted Police 10 18 31 20 16 2 2 38 29 5069
2019 J Division (New Brunswick) 7 17 27 22 22 2 2 46 25 313
2019 J Division excluding Miramichi-Firearms 10 14 37 18 17 1 3 36 25 102

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 10 19 33 23 13 1 1 37 30 181282
2019 Royal Canadian Mounted Police 6 13 31 28 19 1 2 48 20 5070
2019 J Division (New Brunswick) 3 13 32 29 19 1 2 50 17 311
2019 J Division excluding Miramichi-Firearms 9 13 34 22 18 1 2 42 23 102

Question 40. I feel that change is managed well in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 15 33 21 18 10 3 0 50 29 180810
2019 Royal Canadian Mounted Police 18 35 19 17 7 2 0 55 25 5079
2019 J Division (New Brunswick) 20 38 16 17 5 3 1 60 23 309
2019 J Division excluding Miramichi-Firearms 11 35 15 25 8 5 1 49 35 100

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 45 29 9 9 6 1 0 75 16 181181
2019 Royal Canadian Mounted Police 40 29 11 12 8 1 0 69 20 5088
2019 J Division (New Brunswick) 45 28 8 11 6 1 0 74 18 312
2019 J Division excluding Miramichi-Firearms 39 27 6 19 9 0 0 66 27 101

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 49 33 8 7 3 0 0 82 11 181129
2019 Royal Canadian Mounted Police 45 33 8 9 4 0 0 79 13 5087
2019 J Division (New Brunswick) 55 27 7 7 3 0 0 83 11 313
2019 J Division excluding Miramichi-Firearms 50 26 8 11 5 0 0 76 16 102

Question 23. The people I work with value my ideas and opinions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 42 36 12 5 3 1 0 79 8 181393
2019 Royal Canadian Mounted Police 40 36 12 6 4 1 0 77 10 5087
2019 J Division (New Brunswick) 43 36 13 4 3 0 0 79 7 313
2019 J Division excluding Miramichi-Firearms 36 41 13 3 7 0 0 76 10 102

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 36 38 13 7 4 2 0 75 11 180695
2019 Royal Canadian Mounted Police 39 36 13 7 3 1 0 77 10 5069
2019 J Division (New Brunswick) 50 31 11 4 2 1 0 83 6 310
2019 J Division excluding Miramichi-Firearms 41 40 9 6 3 1 0 82 9 100

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 42 34 13 4 3 3 0 79 7 180863
2019 Royal Canadian Mounted Police 43 32 14 4 3 3 1 79 7 5074
2019 J Division (New Brunswick) 50 29 8 5 3 4 1 83 8 311
2019 J Division excluding Miramichi-Firearms 44 36 7 7 4 2 0 82 11 102

Question 50. Overall, my department or agency treats me with respect.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 48 34 9 5 4 0 0 82 9 181342
2019 Royal Canadian Mounted Police 53 31 8 5 3 0 0 84 8 5086
2019 J Division (New Brunswick) 62 27 5 4 2 0 0 89 6 312
2019 J Division excluding Miramichi-Firearms 52 35 6 4 4 0 0 87 7 102

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 29 30 16 10 7 5 3 64 19 181323
2019 Royal Canadian Mounted Police 28 29 16 12 9 4 2 60 23 5092
2019 J Division (New Brunswick) 32 28 17 10 7 4 2 64 18 313
2019 J Division excluding Miramichi-Firearms 24 28 17 14 11 2 5 55 27 102

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 36 14 9 5 2 1 71 15 181324
2019 Royal Canadian Mounted Police 34 35 14 9 5 2 1 71 15 5095
2019 J Division (New Brunswick) 37 35 16 7 4 1 1 73 11 313
2019 J Division excluding Miramichi-Firearms 31 36 17 10 4 2 0 68 15 102

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 36 18 7 5 1 0 69 12 181009
2019 Royal Canadian Mounted Police 33 34 19 8 4 2 0 69 12 5081
2019 J Division (New Brunswick) 36 33 16 9 3 2 0 71 13 308
2019 J Division excluding Miramichi-Firearms 28 37 14 12 6 4 0 67 19 102

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 21 24 19 13 13 8 2 50 29 181309
2019 Royal Canadian Mounted Police 23 23 17 14 13 8 2 51 30 5099
2019 J Division (New Brunswick) 27 24 18 15 8 7 1 55 26 311
2019 J Division excluding Miramichi-Firearms 16 23 19 18 13 11 0 44 35 102

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 38 44 5 10 3 0 0 82 13 181754
2019 Royal Canadian Mounted Police 45 41 4 7 2 0 0 87 10 5100
2019 J Division (New Brunswick) 49 39 3 8 1 0 0 88 9 312
2019 J Division excluding Miramichi-Firearms 42 40 3 13 2 0 0 82 15 102

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 43 35 7 10 5 0 0 78 15 181461
2019 Royal Canadian Mounted Police 47 34 5 9 4 0 0 81 14 5091
2019 J Division (New Brunswick) 40 36 5 13 5 0 0 77 18 313
2019 J Division excluding Miramichi-Firearms 34 36 6 19 5 0 0 70 24 102

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 45 35 9 7 3 0 0 81 10 180486
2019 Royal Canadian Mounted Police 48 35 8 7 3 0 0 83 9 5065
2019 J Division (New Brunswick) 47 35 8 7 4 0 0 81 10 309
2019 J Division excluding Miramichi-Firearms 42 33 10 10 5 0 0 74 15 101

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 67 19 5 5 3 0 1 87 8 181425
2019 Royal Canadian Mounted Police 76 14 4 3 2 0 2 92 5 5097
2019 J Division (New Brunswick) 64 22 3 5 5 0 1 87 9 313
2019 J Division excluding Miramichi-Firearms 55 27 6 7 5 0 0 82 12 102

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 70 15 6 4 2 0 3 88 6 181428
2019 Royal Canadian Mounted Police 76 10 6 2 2 0 4 90 5 5094
2019 J Division (New Brunswick) 69 15 6 5 4 0 2 85 8 311
2019 J Division excluding Miramichi-Firearms 59 19 6 10 5 0 2 79 15 102

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 80 10 4 1 2 0 3 93 3 180870
2019 Royal Canadian Mounted Police 83 8 3 1 1 0 3 94 2 5078
2019 J Division (New Brunswick) 86 8 2 1 2 0 0 95 3 310
2019 J Division excluding Miramichi-Firearms 80 9 4 3 4 0 0 90 7 101

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Organization Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 40 20 12 6 5 13 3 72 14 181690
2019 Royal Canadian Mounted Police 32 14 10 7 11 18 8 62 25 5105
2019 J Division (New Brunswick) 64 20 8 3 2 3 0 86 5 313
2019 J Division excluding Miramichi-Firearms 54 20 16 4 4 2 0 75 8 102

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 34 46 9 6 2 1 2 82 8 181117
2019 Royal Canadian Mounted Police 33 45 9 6 3 1 2 81 9 5078
2019 J Division (New Brunswick) 37 47 8 4 2 1 1 85 7 312
2019 J Division excluding Miramichi-Firearms 43 45 4 3 1 1 3 92 4 102

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 53 27 9 3 2 5 2 86 5 181080
2019 Royal Canadian Mounted Police 53 26 10 3 1 5 2 85 5 5076
2019 J Division (New Brunswick) 57 24 8 3 1 5 1 87 4 312
2019 J Division excluding Miramichi-Firearms 59 18 8 6 1 6 2 84 7 101

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 14 86 181483
2019 Royal Canadian Mounted Police 15 85 5101
2019 J Division (New Brunswick) 12 88 312
2019 J Division excluding Miramichi-Firearms 19 81 102

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 51 49 23324
2019 Royal Canadian Mounted Police 55 45 781
2019 J Division (New Brunswick) 67 33 38
2019 J Division excluding Miramichi-Firearms 60 40 20

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 60 40 23324
2019 Royal Canadian Mounted Police 61 39 781
2019 J Division (New Brunswick) 48 52 38
2019 J Division excluding Miramichi-Firearms 58 42 20

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 8 92 23324
2019 Royal Canadian Mounted Police 7 93 781

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 5 95 23324
2019 J Division (New Brunswick) 0 100 38
2019 J Division excluding Miramichi-Firearms 0 100 20

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 6 94 23324
2019 Royal Canadian Mounted Police 6 94 781

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 23324
2019 Royal Canadian Mounted Police 6 94 781

Question 59g. From whom did you experience harassment on the job? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 23324
2019 Royal Canadian Mounted Police 4 96 781

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 39 61 23086
2019 Royal Canadian Mounted Police 36 64 772
2019 J Division (New Brunswick) 32 68 38
2019 J Division excluding Miramichi-Firearms 29 71 20

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 39 61 23086
2019 Royal Canadian Mounted Police 40 60 772
2019 J Division (New Brunswick) 26 74 38
2019 J Division excluding Miramichi-Firearms 29 71 20

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 47 53 23086
2019 Royal Canadian Mounted Police 53 47 772
2019 J Division (New Brunswick) 57 43 38
2019 J Division excluding Miramichi-Firearms 64 36 20

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 42 58 23086
2019 Royal Canadian Mounted Police 41 59 772
2019 J Division (New Brunswick) 51 49 38
2019 J Division excluding Miramichi-Firearms 66 34 20

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 31 69 23086
2019 Royal Canadian Mounted Police 34 66 772
2019 J Division (New Brunswick) 18 82 38
2019 J Division excluding Miramichi-Firearms 24 76 20

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 55 45 23086
2019 Royal Canadian Mounted Police 51 49 772
2019 J Division (New Brunswick) 52 48 38
2019 J Division excluding Miramichi-Firearms 66 34 20

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 36 64 23086
2019 Royal Canadian Mounted Police 35 65 772
2019 J Division (New Brunswick) 37 63 38
2019 J Division excluding Miramichi-Firearms 39 61 20

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 2 98 23086
2019 Royal Canadian Mounted Police 2 98 772
2019 J Division (New Brunswick) 0 100 38
2019 J Division excluding Miramichi-Firearms 0 100 20

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 23086
2019 Royal Canadian Mounted Police 10 90 772

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 12 88 23086
2019 Royal Canadian Mounted Police 9 91 772

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 49 51 23086
2019 Royal Canadian Mounted Police 49 51 772
2019 J Division (New Brunswick) 35 65 38
2019 J Division excluding Miramichi-Firearms 38 62 20

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 26 74 23086
2019 Royal Canadian Mounted Police 23 77 772
2019 J Division (New Brunswick) 15 85 38

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 16 84 23086
2019 Royal Canadian Mounted Police 18 82 772
2019 J Division (New Brunswick) 17 83 38
2019 J Division excluding Miramichi-Firearms 24 76 20

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 52 48 22957
2019 Royal Canadian Mounted Police 56 44 766
2019 J Division (New Brunswick) 45 55 38
2019 J Division excluding Miramichi-Firearms 53 47 20

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 27 73 22957
2019 Royal Canadian Mounted Police 29 71 766

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 22957
2019 Royal Canadian Mounted Police 7 93 766

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 21 79 22957
2019 Royal Canadian Mounted Police 19 81 766
2019 J Division (New Brunswick) 17 83 38
2019 J Division excluding Miramichi-Firearms 27 73 20

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 22957
2019 Royal Canadian Mounted Police 12 88 766

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 7 93 22957
2019 Royal Canadian Mounted Police 6 94 766

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 14 86 22957
2019 Royal Canadian Mounted Police 11 89 766
2019 J Division excluding Miramichi-Firearms 0 100 20

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 12 88 22957
2019 Royal Canadian Mounted Police 11 89 766
2019 J Division excluding Miramichi-Firearms 0 100 20

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 26 74 22957
2019 Royal Canadian Mounted Police 24 76 766
2019 J Division (New Brunswick) 38 62 38
2019 J Division excluding Miramichi-Firearms 37 63 20

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 11 89 21361
2019 Royal Canadian Mounted Police 10 90 714

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 20 80 21361
2019 Royal Canadian Mounted Police 21 79 714

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 21361
2019 Royal Canadian Mounted Police 8 92 714

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 7 93 21361
2019 Royal Canadian Mounted Police 7 93 714

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 21361
2019 Royal Canadian Mounted Police 10 90 714

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 21361
2019 Royal Canadian Mounted Police 9 91 714

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 21361
2019 Royal Canadian Mounted Police 12 88 714

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 12 88 21361
2019 Royal Canadian Mounted Police 11 89 714

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 13 87 21361
2019 Royal Canadian Mounted Police 14 86 714

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 32 68 21361
2019 Royal Canadian Mounted Police 33 67 714

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 21361
2019 Royal Canadian Mounted Police 8 92 714

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 48 52 21361
2019 Royal Canadian Mounted Police 51 49 714

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 2 98 21361

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 56 44 21361
2019 Royal Canadian Mounted Police 59 41 714

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 21361
2019 Royal Canadian Mounted Police 4 96 714

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 13 87 21361
2019 Royal Canadian Mounted Police 13 87 714

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 18 82 181223
2019 Royal Canadian Mounted Police 18 82 5084
2019 J Division (New Brunswick) 16 84 313
2019 J Division excluding Miramichi-Firearms 24 76 102

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 18 17 19 8 8 23 7 51 22 181570
2019 Royal Canadian Mounted Police 20 18 20 9 8 18 7 50 23 5104
2019 J Division (New Brunswick) 29 17 16 6 5 17 10 63 15 312
2019 J Division excluding Miramichi-Firearms 18 15 21 9 9 21 8 46 24 102

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 34 30 16 7 5 8 1 69 13 181533
2019 Royal Canadian Mounted Police 35 28 17 7 5 6 1 68 13 5097
2019 J Division (New Brunswick) 45 30 12 5 3 3 1 79 8 312
2019 J Division excluding Miramichi-Firearms 34 30 18 9 6 2 2 67 15 101

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 8 92 181371
2019 Royal Canadian Mounted Police 7 93 5091
2019 J Division (New Brunswick) 5 95 313
2019 J Division excluding Miramichi-Firearms 8 92 102

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 38 62 12977
2019 Royal Canadian Mounted Police 46 54 347
2019 J Division (New Brunswick) 63 37 16

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 76 24 12977
2019 Royal Canadian Mounted Police 77 23 347
2019 J Division (New Brunswick) 61 39 16

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 12977
2019 Royal Canadian Mounted Police 4 96 347
2019 J Division (New Brunswick) 0 100 16

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 3 97 12977
2019 J Division (New Brunswick) 0 100 16

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 8 92 12977
2019 Royal Canadian Mounted Police 8 92 347
2019 J Division (New Brunswick) 0 100 16

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 12977
2019 Royal Canadian Mounted Police 4 96 347
2019 J Division (New Brunswick) 0 100 16

Question 67g. From whom did you experience discrimination on the job? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 12977
2019 Royal Canadian Mounted Police 7 93 347

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 26 74 12755
2019 Royal Canadian Mounted Police 16 84 338

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 20 80 12755
2019 Royal Canadian Mounted Police 11 89 338

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 16 84 12755
2019 Royal Canadian Mounted Police 6 94 338

Question 68d. Please indicate the type of discrimination you experienced. Religion

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 6 94 12755
2019 Royal Canadian Mounted Police 5 95 338
2019 J Division (New Brunswick) 0 100 16

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 29 71 12755
2019 Royal Canadian Mounted Police 31 69 338

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 29 71 12755
2019 Royal Canadian Mounted Police 27 73 338

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 12755
2019 Royal Canadian Mounted Police 4 96 338

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 2 98 12755
2019 Royal Canadian Mounted Police 2 98 338

Question 68i. Please indicate the type of discrimination you experienced. Marital status

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 8 92 12755
2019 Royal Canadian Mounted Police 9 91 338

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 15 85 12755
2019 Royal Canadian Mounted Police 15 85 338

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 1 99 12755
2019 J Division (New Brunswick) 0 100 16

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 17 83 12755
2019 Royal Canadian Mounted Police 19 81 338

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 0 100 12755
2019 J Division (New Brunswick) 0 100 16

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 18 82 12755
2019 Royal Canadian Mounted Police 23 77 338
2019 J Division (New Brunswick) 43 57 16

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 29 71 12647
2019 Royal Canadian Mounted Police 30 70 334
2019 J Division (New Brunswick) 42 58 16

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 14 86 12647
2019 Royal Canadian Mounted Police 15 85 334

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 5 95 12647
2019 Royal Canadian Mounted Police 5 95 334

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 17 83 12647
2019 Royal Canadian Mounted Police 17 83 334

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 5 95 12647
2019 Royal Canadian Mounted Police 6 94 334
2019 J Division (New Brunswick) 0 100 16

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 6 94 12647
2019 Royal Canadian Mounted Police 6 94 334

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 12647
2019 Royal Canadian Mounted Police 7 93 334

Question 69h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 12647
2019 Royal Canadian Mounted Police 10 90 334

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 49 51 12647
2019 Royal Canadian Mounted Police 49 51 334
2019 J Division (New Brunswick) 33 67 16

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 6 94 11129
2019 Royal Canadian Mounted Police 6 94 284

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 15 85 11129
2019 Royal Canadian Mounted Police 14 86 284

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 11129
2019 Royal Canadian Mounted Police 4 96 284

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 3 97 11129
2019 Royal Canadian Mounted Police 2 98 284

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 3 97 11129
2019 Royal Canadian Mounted Police 4 96 284

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 11129
2019 Royal Canadian Mounted Police 5 95 284

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 7 93 11129
2019 Royal Canadian Mounted Police 8 92 284

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 11 89 11129
2019 Royal Canadian Mounted Police 11 89 284

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 11129
2019 Royal Canadian Mounted Police 9 91 284

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 27 73 11129
2019 Royal Canadian Mounted Police 27 73 284

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 11129
2019 Royal Canadian Mounted Police 10 90 284

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 45 55 11129
2019 Royal Canadian Mounted Police 44 56 284

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 2 98 11129

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 62 38 11129
2019 Royal Canadian Mounted Police 64 36 284

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 3 97 11129
2019 Royal Canadian Mounted Police 5 95 284

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 11 89 11129
2019 Royal Canadian Mounted Police 12 88 284

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 181243
2019 Royal Canadian Mounted Police 9 91 5087
2019 J Division (New Brunswick) 9 91 313
2019 J Division excluding Miramichi-Firearms 11 89 102

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 20 16 21 4 4 27 7 55 13 181334
2019 Royal Canadian Mounted Police 22 16 23 4 4 22 8 55 11 5093
2019 J Division (New Brunswick) 28 15 18 5 3 21 10 63 11 312
2019 J Division excluding Miramichi-Firearms 19 17 17 6 5 29 6 55 18 102

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 36 28 17 4 4 10 1 72 9 181260
2019 Royal Canadian Mounted Police 38 26 18 4 3 9 2 72 8 5089
2019 J Division (New Brunswick) 46 25 14 4 2 7 2 78 7 313
2019 J Division excluding Miramichi-Firearms 39 27 14 7 3 8 2 73 11 102

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 16 84 181509
2019 Royal Canadian Mounted Police 14 86 5095
2019 J Division (New Brunswick) 14 86 313
2019 J Division excluding Miramichi-Firearms 14 86 102

Question 80. Were any measures taken to accommodate your needs?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 81 19 29087
2019 Royal Canadian Mounted Police 80 20 694
2019 J Division (New Brunswick) 79 21 44
2019 J Division excluding Miramichi-Firearms 62 38 14

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 48 32 6 9 4 0 0 80 13 23401
2019 Royal Canadian Mounted Police 53 28 5 9 3 1 1 82 12 547
2019 J Division (New Brunswick) 62 32 3 3 0 0 0 94 3 34
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 59 23 9 3 4 1 0 83 8 181710
2019 Royal Canadian Mounted Police 61 22 9 3 3 1 0 84 7 5108
2019 J Division (New Brunswick) 67 17 9 3 2 1 0 86 5 312
2019 J Division excluding Miramichi-Firearms 69 18 5 3 5 0 1 88 8 102

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 21 45 14 12 4 2 2 68 17 41266
2019 Royal Canadian Mounted Police 28 43 12 11 3 2 1 73 14 874
2019 J Division (New Brunswick) 22 39 14 19 3 3 0 63 22 36
2019 J Division excluding Miramichi-Firearms 16 36 22 14 5 6 0 56 21 19

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 31 40 15 8 4 2 0 73 12 181158
2019 Royal Canadian Mounted Police 39 37 14 6 3 2 0 78 9 5091
2019 J Division (New Brunswick) 44 35 13 4 2 1 1 80 6 312
2019 J Division excluding Miramichi-Firearms 42 37 13 3 2 3 0 81 5 102

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 25 35 17 13 9 2 0 61 22 181482
2019 Royal Canadian Mounted Police 29 34 16 11 7 1 0 65 18 5095
2019 J Division (New Brunswick) 35 32 15 12 5 1 0 67 17 310
2019 J Division excluding Miramichi-Firearms 25 38 15 12 9 1 0 63 21 101

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 24 27 20 12 15 0 1 52 28 181595
2019 Royal Canadian Mounted Police 20 26 19 14 20 0 1 47 34 5097
2019 J Division (New Brunswick) 27 27 17 12 16 0 1 54 29 313
2019 J Division excluding Miramichi-Firearms 20 19 23 16 21 0 1 39 38 102

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 22 29 25 14 10 0 1 51 24 181495
2019 Royal Canadian Mounted Police 27 28 24 12 9 0 1 55 20 5096
2019 J Division (New Brunswick) 31 27 25 11 5 0 1 58 17 312
2019 J Division excluding Miramichi-Firearms 22 28 33 10 6 0 1 51 16 102

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 30 30 20 10 7 0 2 62 17 180654
2019 Royal Canadian Mounted Police 42 30 16 6 4 0 2 73 10 5068
2019 J Division (New Brunswick) 45 30 13 7 1 0 4 78 8 307
2019 J Division excluding Miramichi-Firearms 37 33 19 8 1 0 2 72 9 99

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 24 24 21 15 14 1 1 49 29 180774
2019 Royal Canadian Mounted Police 28 24 18 14 14 1 1 53 29 5076
2019 J Division (New Brunswick) 25 24 21 15 12 1 1 50 28 311
2019 J Division excluding Miramichi-Firearms 24 21 22 18 11 2 2 46 31 102

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 52 22 11 5 4 0 5 78 10 180845
2019 Royal Canadian Mounted Police 60 20 8 3 3 0 5 85 6 5077
2019 J Division (New Brunswick) 63 19 7 3 2 0 6 88 5 311
2019 J Division excluding Miramichi-Firearms 54 26 12 3 1 0 5 84 4 102

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 34 29 19 9 8 0 1 64 17 181228
2019 Royal Canadian Mounted Police 40 29 16 8 6 0 1 70 14 5083
2019 J Division (New Brunswick) 45 27 13 8 5 0 2 74 13 311
2019 J Division excluding Miramichi-Firearms 44 31 8 9 5 0 2 78 14 101

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 30 34 20 9 5 1 1 65 15 181070
2019 Royal Canadian Mounted Police 37 34 17 6 4 1 1 73 11 5079
2019 J Division (New Brunswick) 39 33 21 3 3 0 2 73 6 313
2019 J Division excluding Miramichi-Firearms 34 34 24 3 4 1 1 69 7 102

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 25 32 22 12 7 1 1 58 19 180996
2019 Royal Canadian Mounted Police 32 33 19 9 4 1 1 67 14 5080
2019 J Division (New Brunswick) 34 34 20 6 3 0 2 70 10 313
2019 J Division excluding Miramichi-Firearms 26 37 23 8 4 0 2 64 13 102

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 31 31 19 10 7 0 1 63 17 180843
2019 Royal Canadian Mounted Police 39 29 17 8 5 0 1 69 14 5080
2019 J Division (New Brunswick) 42 30 18 5 4 1 1 73 9 311
2019 J Division excluding Miramichi-Firearms 30 31 22 7 9 0 1 62 16 102

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 42 27 15 8 7 1 1 69 16 180767
2019 Royal Canadian Mounted Police 47 25 13 7 6 1 1 73 13 5069
2019 J Division (New Brunswick) 53 24 11 6 5 0 0 78 11 313
2019 J Division excluding Miramichi-Firearms 47 29 11 5 7 0 0 76 13 102

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 33 31 19 10 6 0 1 65 16 180372
2019 Royal Canadian Mounted Police 40 31 16 8 4 0 1 72 12 5053
2019 J Division (New Brunswick) 40 31 19 7 2 0 1 72 9 311
2019 J Division excluding Miramichi-Firearms 35 32 22 8 2 0 1 67 10 101

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 52 24 12 5 4 0 1 78 10 180439
2019 Royal Canadian Mounted Police 57 24 10 4 3 0 1 83 7 5057
2019 J Division (New Brunswick) 57 23 9 4 5 0 1 82 9 311
2019 J Division excluding Miramichi-Firearms 50 28 7 7 7 0 1 79 14 102

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 71 13 5 2 2 1 6 90 5 180422
2019 Royal Canadian Mounted Police 74 11 4 2 2 1 6 92 3 5071
2019 J Division (New Brunswick) 70 14 6 3 1 1 5 89 4 310
2019 J Division excluding Miramichi-Firearms 67 15 7 4 2 1 4 86 6 101

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 70 12 6 4 4 1 2 85 8 180981
2019 Royal Canadian Mounted Police 71 13 6 4 4 1 2 85 8 5085
2019 J Division (New Brunswick) 73 13 8 2 3 0 2 87 5 311
2019 J Division excluding Miramichi-Firearms 61 19 9 4 5 0 2 82 9 101

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 56 26 10 4 3 0 1 84 6 180466
2019 Royal Canadian Mounted Police 53 28 11 4 4 0 1 81 8 5065
2019 J Division (New Brunswick) 59 24 9 3 3 0 1 84 6 312
2019 J Division excluding Miramichi-Firearms 48 30 12 6 5 0 0 77 11 102

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 59 19 10 5 5 0 1 80 10 180189
2019 Royal Canadian Mounted Police 62 18 9 5 5 0 1 82 10 5062
2019 J Division (New Brunswick) 70 17 7 4 2 0 1 87 6 310
2019 J Division excluding Miramichi-Firearms 59 24 10 3 4 0 0 83 7 100

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 58 12 5 2 1 0 22 90 4 179719
2019 Royal Canadian Mounted Police 59 10 4 2 1 0 25 92 3 5053
2019 J Division (New Brunswick) 60 8 4 1 0 0 27 93 1 311
2019 J Division excluding Miramichi-Firearms 53 9 6 0 1 1 29 90 1 102

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 66 18 7 2 1 0 5 89 4 180276
2019 Royal Canadian Mounted Police 67 19 7 2 1 0 4 90 3 5059
2019 J Division (New Brunswick) 71 17 6 1 0 0 4 92 1 311
2019 J Division excluding Miramichi-Firearms 68 20 5 3 0 0 4 92 3 102

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 68 14 6 4 5 0 3 85 9 180902
2019 Royal Canadian Mounted Police 74 13 5 2 3 1 3 90 5 5082
2019 J Division (New Brunswick) 76 13 5 2 1 0 3 92 3 311
2019 J Division excluding Miramichi-Firearms 73 16 5 1 2 0 3 92 3 102

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 53 27 12 4 2 0 2 82 6 180485
2019 Royal Canadian Mounted Police 55 27 11 3 2 0 2 83 5 5057
2019 J Division (New Brunswick) 59 26 10 2 1 0 2 86 3 310
2019 J Division excluding Miramichi-Firearms 57 26 10 3 3 0 1 84 6 101

Question 75. Overall, my level of work-related stress is...

Survey year Organization Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 17 34 33 12 4 0 0 50 17 181789
2019 Royal Canadian Mounted Police 23 34 30 9 4 0 0 57 13 5111
2019 J Division (New Brunswick) 25 38 26 8 3 0 1 63 10 313
2019 J Division excluding Miramichi-Firearms 16 40 30 10 4 0 0 56 14 102

Question 76. After my workday, I feel emotionally drained.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 10 18 38 23 11 0 0 34 29 180286
2019 Royal Canadian Mounted Police 10 18 35 23 13 0 0 36 28 5052
2019 J Division (New Brunswick) 11 19 31 21 17 0 0 39 30 307
2019 J Division excluding Miramichi-Firearms 12 16 35 24 13 0 0 37 28 98
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 25 32 20 10 10 2 1 26 74 181161
2019 Royal Canadian Mounted Police 19 30 22 12 14 2 0 20 80 5091
2019 J Division (New Brunswick) 20 34 21 11 12 1 1 21 79 311
2019 J Division excluding Miramichi-Firearms 20 26 18 14 20 2 1 20 80 101

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 59 41 130118
2019 Royal Canadian Mounted Police 63 37 3988
2019 J Division (New Brunswick) 63 37 241
2019 J Division excluding Miramichi-Firearms 73 27 77

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 44 56 128011
2019 Royal Canadian Mounted Police 42 58 3905
2019 J Division (New Brunswick) 40 60 239
2019 J Division excluding Miramichi-Firearms 39 61 77

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 42 18 14 9 10 1 7 65 20 179367
2019 Royal Canadian Mounted Police 38 17 15 10 13 1 6 59 25 5014
2019 J Division (New Brunswick) 43 16 13 8 10 1 8 65 20 308
2019 J Division excluding Miramichi-Firearms 31 20 16 9 14 3 6 56 26 101

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 12 23 18 17 20 2 7 39 41 128151
2019 Royal Canadian Mounted Police 14 21 20 16 20 1 7 38 40 3899
2019 J Division (New Brunswick) 17 19 24 18 13 0 9 40 34 240
2019 J Division excluding Miramichi-Firearms 11 18 20 29 15 1 6 31 47 78

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 7 16 17 19 31 2 9 25 56 128150
2019 Royal Canadian Mounted Police 5 15 17 19 39 1 4 21 61 3910
2019 J Division (New Brunswick) 7 17 18 19 35 0 4 25 57 241
2019 J Division excluding Miramichi-Firearms 3 13 7 27 46 1 1 17 75 78
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