2019 Public Service Employee Survey Results by Theme for Environment and Climate Change Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - PC

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 39 46 8 5 2 0 0 85 7 906
2019 PC-02 34 47 10 5 3 0 0 82 8 317
2019 PC-03 41 45 7 6 1 0 0 86 7 357
2019 PC-04 42 45 6 5 2 0 0 88 6 154
2018 PC 33 46 10 7 3 0 0 80 10 826
2018 PC-01 27 36 27 0 9 0 0 64 9 11
2018 PC-02 32 46 11 7 3 0 0 79 10 309
2018 PC-03 31 48 8 10 3 0 0 79 12 307
2018 PC-04 42 42 9 4 4 0 0 84 7 137
2018 PC-05 32 53 6 4 4 0 0 85 9 47
2017 PC 32 48 9 7 4 0 0 81 10 846
2017 PC-01 20 73 7 0 0 0 0 93 0 15
2017 PC-02 33 45 11 8 4 0 0 77 12 318
2017 PC-03 32 48 9 6 5 0 0 80 11 322
2017 PC-04 26 57 9 9 0 0 0 83 9 139
2017 PC-05 54 41 0 2 2 0 0 95 5 41
2014 PC 30 47 11 8 4 0 0 77 12 787
2014 PC-01 37 58 0 5 0 0 0 95 5 19
2014 PC-02 29 46 15 7 3 0 0 74 11 263
2014 PC-03 31 47 9 8 4 0 0 78 12 314
2014 PC-04 28 49 8 11 4 0 0 77 15 133
2014 PC-05 31 47 14 4 4 0 0 78 8 49
2011 PC 29 45 13 9 4 0 0 74 13 696
2011 PC-01 30 55 5 5 5 0 0 85 10 20
2011 PC-02 26 49 13 8 5 0 0 75 12 253
2011 PC-03 30 41 13 12 5 0 0 71 16 264
2011 PC-04 34 39 17 6 5 0 0 73 10 106
2011 PC-05 30 49 13 6 2 0 0 79 9 47
2008 PC 29 46 11 9 5 0 0 75 14 663
2008 PC-01 19 52 16 10 3 0 0 71 13 31
2008 PC-02 28 48 11 9 4 0 0 76 13 254
2008 PC-03 33 41 12 9 6 0 0 74 15 206
2008 PC-04 26 49 9 7 8 0 0 75 15 118
2008 PC-05 34 45 13 6 2 0 0 79 9 47

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 38 41 12 7 3 0 0 78 10 901
2019 PC-02 33 43 13 7 4 0 0 77 11 317
2019 PC-03 40 39 12 6 3 0 0 79 9 353
2019 PC-04 41 37 11 7 4 0 0 78 11 153
2018 PC 31 43 12 9 5 0 0 74 15 828
2018 PC-01 18 64 9 0 9 0 0 82 9 11
2018 PC-02 34 41 12 8 5 0 0 75 13 310
2018 PC-03 29 42 12 10 6 0 0 71 16 305
2018 PC-04 30 47 10 10 3 0 0 77 13 139
2018 PC-05 37 41 6 12 4 0 0 78 16 49
2017 PC 29 44 14 8 5 0 0 72 14 846
2017 PC-01 33 47 7 13 0 0 0 80 13 15
2017 PC-02 28 44 14 10 4 0 0 72 15 318
2017 PC-03 29 41 13 9 8 0 0 70 17 322
2017 PC-04 28 45 19 4 4 0 0 73 8 139
2017 PC-05 34 54 7 5 0 0 0 88 5 41

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 52 37 6 3 1 0 0 89 5 891
2019 PC-02 51 35 7 5 2 0 0 86 6 316
2019 PC-03 50 40 6 3 1 0 0 90 3 349
2019 PC-04 55 36 3 3 3 0 0 91 5 149
2018 PC 47 38 10 3 2 0 0 85 5 823
2018 PC-01 45 36 9 0 9 0 0 82 9 11
2018 PC-02 48 36 11 3 2 0 0 84 5 307
2018 PC-03 44 40 10 3 2 0 0 85 5 305
2018 PC-04 51 39 7 1 2 0 0 91 3 137
2018 PC-05 51 35 10 2 2 0 0 86 4 49
2017 PC 48 39 9 3 1 0 0 87 4 845
2017 PC-01 33 47 20 0 0 0 0 80 0 15
2017 PC-02 46 38 11 4 1 0 0 84 5 318
2017 PC-03 48 39 7 3 2 0 0 87 5 322
2017 PC-04 52 40 6 1 0 0 0 92 1 139
2017 PC-05 63 33 5 0 0 0 0 95 0 40
2014 PC 53 35 7 3 1 0 0 88 5 787
2014 PC-01 63 37 0 0 0 0 0 100 0 19
2014 PC-02 50 37 8 3 2 0 0 87 5 263
2014 PC-03 56 33 6 4 2 0 0 89 5 314
2014 PC-04 56 30 12 2 0 0 0 86 2 133
2014 PC-05 54 36 6 4 0 0 0 90 4 49
2011 PC 49 39 8 2 2 0 0 88 4 694
2011 PC-01 60 35 5 0 0 0 0 95 0 20
2011 PC-02 45 41 11 2 1 0 0 86 4 253
2011 PC-03 49 36 9 3 2 0 0 85 6 262
2011 PC-04 54 39 5 0 3 0 0 92 3 106
2011 PC-05 57 36 4 2 0 0 0 94 2 47

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 44 43 8 3 1 0 0 88 5 903
2019 PC-02 42 45 7 5 1 0 0 87 6 315
2019 PC-03 43 45 8 3 1 0 0 89 3 357
2019 PC-04 46 41 7 3 2 0 0 88 5 153
2018 PC 38 44 10 5 2 0 0 82 7 829
2018 PC-01 55 18 18 9 0 0 0 73 9 11
2018 PC-02 36 48 9 6 1 0 0 84 7 310
2018 PC-03 38 43 11 5 3 0 0 81 8 306
2018 PC-04 38 46 10 4 1 1 0 85 5 139
2018 PC-05 47 37 8 4 4 0 0 84 8 49
2017 PC 38 44 10 6 2 0 0 82 8 843
2017 PC-01 40 40 20 0 0 0 0 80 0 15
2017 PC-02 38 43 10 6 3 0 0 82 8 318
2017 PC-03 35 46 11 5 3 0 0 81 8 320
2017 PC-04 38 43 11 8 0 0 0 81 8 139
2017 PC-05 68 30 0 3 0 0 0 98 3 40
2014 PC 39 44 10 4 3 0 0 83 7 786
2014 PC-01 68 32 0 0 0 0 0 100 0 19
2014 PC-02 37 45 12 4 2 0 0 82 6 262
2014 PC-03 40 43 9 5 3 0 0 83 7 314
2014 PC-04 38 44 10 5 3 1 0 82 8 133
2014 PC-05 48 40 8 2 2 0 0 88 4 49
2011 PC 35 46 10 7 3 0 0 80 9 696
2011 PC-01 25 55 15 0 5 0 0 80 5 20
2011 PC-02 33 47 9 9 3 0 0 80 11 253
2011 PC-03 36 44 12 6 2 0 0 80 8 264
2011 PC-04 41 39 13 3 5 0 0 79 8 106
2011 PC-05 36 51 2 11 0 0 0 87 11 47
2008 PC 36 45 10 6 3 0 0 81 9 663
2008 PC-01 23 58 6 10 3 0 0 81 13 31
2008 PC-02 34 47 11 6 2 0 0 81 8 254
2008 PC-03 40 41 10 6 3 0 0 81 9 206
2008 PC-04 36 45 8 7 5 0 0 81 12 118
2008 PC-05 40 40 15 4 0 0 0 81 4 47

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 42 39 12 5 2 0 0 81 7 905
2019 PC-02 46 35 12 3 2 1 0 82 6 315
2019 PC-03 38 43 12 5 2 0 0 81 7 358
2019 PC-04 38 40 12 8 1 0 0 79 9 154
2018 PC 35 38 18 6 3 1 0 74 8 827
2018 PC-01 64 9 18 9 0 0 0 73 9 11
2018 PC-02 37 39 14 7 3 1 0 76 10 309
2018 PC-03 32 40 18 6 3 2 0 74 8 305
2018 PC-04 37 37 21 3 2 0 0 74 5 139
2018 PC-05 33 35 24 6 2 0 0 67 8 49
2017 PC 32 42 15 7 3 1 0 74 10 844
2017 PC-01 27 47 20 7 0 0 0 73 7 15
2017 PC-02 34 39 17 6 3 1 0 74 9 317
2017 PC-03 31 42 15 6 5 1 0 74 11 322
2017 PC-04 26 48 11 14 1 0 0 74 15 138
2017 PC-05 41 44 15 0 0 0 0 85 0 41
2014 PC 24 39 17 14 6 1 0 63 20 786
2014 PC-01 58 32 5 5 0 0 0 89 5 19
2014 PC-02 27 39 16 11 7 0 0 66 18 262
2014 PC-03 23 38 17 14 7 1 0 62 21 314
2014 PC-04 17 40 16 20 6 1 0 58 26 133
2014 PC-05 22 39 22 13 4 0 0 61 17 49
2011 PC 16 31 23 17 12 1 0 47 29 695
2011 PC-01 30 45 5 5 10 0 5 79 16 20
2011 PC-02 17 33 23 17 9 1 0 51 27 252
2011 PC-03 16 31 24 15 14 0 0 48 29 264
2011 PC-04 8 26 29 17 18 1 0 35 35 106
2011 PC-05 19 26 19 23 13 0 0 45 36 47

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 39 41 12 5 2 0 0 80 8 904
2019 PC-02 43 36 14 4 2 0 0 80 6 314
2019 PC-03 35 46 12 5 3 0 0 80 8 358
2019 PC-04 39 42 8 7 3 1 0 82 10 154
2018 PC 34 41 15 7 2 1 0 75 10 829
2018 PC-01 64 18 9 9 0 0 0 82 9 11
2018 PC-02 36 40 13 8 2 1 0 77 10 308
2018 PC-03 31 44 16 6 3 1 0 75 9 308
2018 PC-04 35 41 16 7 1 0 0 76 9 139
2018 PC-05 33 37 16 12 2 0 0 69 14 49
2017 PC 29 45 13 8 3 1 0 75 12 844
2017 PC-01 27 53 13 7 0 0 0 80 7 15
2017 PC-02 32 42 15 8 2 1 0 74 10 317
2017 PC-03 30 44 13 7 6 1 0 75 12 322
2017 PC-04 20 54 9 14 3 0 0 74 17 139
2017 PC-05 38 45 5 13 0 0 0 83 13 40
2014 PC 23 38 16 17 7 0 0 61 23 786
2014 PC-01 47 42 5 5 0 0 0 89 5 19
2014 PC-02 25 39 18 12 6 0 0 64 18 262
2014 PC-03 24 35 14 18 8 0 0 59 26 314
2014 PC-04 15 43 15 19 7 1 0 58 26 133
2014 PC-05 18 37 24 21 0 0 0 55 21 49
2011 PC 15 32 20 21 12 0 0 47 33 694
2011 PC-01 25 45 10 15 5 0 0 70 20 20
2011 PC-02 16 33 21 20 9 1 0 50 29 252
2011 PC-03 16 30 20 19 14 0 0 46 33 264
2011 PC-04 7 36 16 24 17 0 0 43 41 105
2011 PC-05 15 23 19 32 11 0 0 38 43 47
2008 PC 16 34 20 17 13 0 0 50 30 661
2008 PC-01 16 45 29 10 0 0 0 61 10 31
2008 PC-02 20 35 23 13 9 0 1 55 22 253
2008 PC-03 14 34 20 19 14 0 0 48 33 205
2008 PC-04 9 33 15 20 22 0 0 42 42 118
2008 PC-05 19 23 23 21 13 0 0 43 34 47

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 36 32 16 8 3 4 0 71 12 906
2019 PC-02 36 28 16 10 5 4 0 67 16 317
2019 PC-03 35 34 16 8 3 3 0 72 12 358
2019 PC-04 41 34 14 6 1 3 0 77 8 154
2018 PC 31 34 19 10 4 3 0 66 14 828
2018 PC-01 55 0 18 9 9 9 0 60 20 11
2018 PC-02 28 35 19 12 4 3 1 64 16 308
2018 PC-03 30 36 19 8 5 3 0 68 13 308
2018 PC-04 35 32 19 10 1 2 1 69 12 139
2018 PC-05 42 27 13 10 6 2 0 70 17 48
2017 PC 31 30 19 10 5 5 0 65 15 841
2017 PC-01 13 47 27 7 0 7 0 64 7 15
2017 PC-02 29 30 19 10 5 6 0 63 17 317
2017 PC-03 33 28 19 10 6 4 0 64 16 321
2017 PC-04 29 32 21 10 4 4 1 65 14 136
2017 PC-05 51 27 10 7 2 2 0 80 10 41
2014 PC 27 31 18 12 8 5 0 61 20 785
2014 PC-01 47 16 26 0 0 11 0 71 0 19
2014 PC-02 28 32 18 9 7 5 0 64 17 262
2014 PC-03 26 33 17 13 7 4 0 61 21 314
2014 PC-04 29 29 15 13 8 5 1 61 23 132
2014 PC-05 25 31 18 18 8 0 0 56 26 49
2011 PC 23 28 20 15 10 5 0 53 26 696
2011 PC-01 45 25 5 5 5 15 0 82 12 20
2011 PC-02 20 30 21 15 9 4 0 52 26 253
2011 PC-03 24 23 21 16 10 5 1 51 27 264
2011 PC-04 17 35 17 15 11 5 0 54 28 106
2011 PC-05 34 26 17 9 9 6 0 64 18 47
2008 PC 20 31 19 15 9 5 1 54 25 662
2008 PC-01 23 42 19 16 0 0 0 65 16 31
2008 PC-02 21 30 18 16 8 6 0 55 26 255
2008 PC-03 18 35 15 14 10 8 0 57 27 205
2008 PC-04 17 25 26 15 14 2 1 43 30 117
2008 PC-05 23 30 28 6 4 2 6 58 12 47
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 58 28 8 3 1 1 1 87 4 906
2019 PC-02 51 28 11 4 2 2 2 82 7 317
2019 PC-03 59 31 7 2 1 0 0 90 3 358
2019 PC-04 65 25 6 3 1 1 0 91 3 153

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 55 29 8 5 1 1 1 86 6 904
2019 PC-02 55 28 8 4 1 3 1 87 6 316
2019 PC-03 55 29 8 5 2 1 0 84 7 357
2019 PC-04 51 31 9 5 1 2 1 84 7 153
2018 PC 49 31 10 5 3 1 0 82 8 822
2018 PC-01 36 36 9 9 9 0 0 73 18 11
2018 PC-02 52 31 8 6 2 1 1 84 8 308
2018 PC-03 49 29 12 4 3 2 0 81 7 302
2018 PC-04 50 33 8 6 3 1 0 83 9 139
2018 PC-05 42 31 15 4 6 2 0 74 11 48
2017 PC 48 35 8 4 3 2 0 84 7 845
2017 PC-01 27 47 13 7 0 7 0 79 7 15
2017 PC-02 48 33 10 5 2 2 1 83 7 317
2017 PC-03 50 33 8 5 3 2 0 84 8 322
2017 PC-04 50 34 4 4 5 1 1 87 9 139
2017 PC-05 41 44 10 2 0 2 0 88 3 41
2014 PC 49 31 10 6 3 2 0 81 9 787
2014 PC-01 79 11 5 5 0 0 0 89 5 19
2014 PC-02 49 30 11 5 2 2 1 82 7 263
2014 PC-03 50 31 10 4 4 1 0 82 8 314
2014 PC-04 45 35 7 10 2 2 0 81 12 133
2014 PC-05 42 34 4 14 2 4 0 79 17 49
2011 PC 42 34 13 6 3 1 1 77 10 696
2011 PC-01 50 25 15 0 5 0 5 79 5 20
2011 PC-02 40 38 10 6 4 2 1 80 9 253
2011 PC-03 43 33 14 5 4 1 0 77 9 264
2011 PC-04 42 31 15 9 1 2 0 74 11 106
2011 PC-05 38 32 13 13 4 0 0 70 17 47
2008 PC 36 34 12 10 5 3 0 73 15 664
2008 PC-01 39 26 16 10 3 6 0 69 14 31
2008 PC-02 36 38 12 9 3 2 0 75 12 255
2008 PC-03 38 33 10 9 7 3 0 73 17 206
2008 PC-04 38 33 8 13 6 2 0 72 19 118
2008 PC-05 30 34 21 11 2 2 0 65 13 47

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 50 34 7 5 2 0 0 86 7 902
2019 PC-02 51 32 9 5 2 1 1 84 7 316
2019 PC-03 51 34 6 6 2 0 0 85 9 355
2019 PC-04 48 40 7 5 1 0 0 88 6 153
2018 PC 45 35 8 7 4 0 0 80 11 821
2018 PC-01 27 45 18 0 9 0 0 73 9 11
2018 PC-02 46 34 8 7 4 1 1 81 11 310
2018 PC-03 43 35 9 8 4 1 0 79 12 301
2018 PC-04 47 38 7 6 2 0 0 86 8 138
2018 PC-05 47 34 6 6 6 0 0 81 13 47
2017 PC 45 36 9 6 3 0 0 82 9 845
2017 PC-01 40 40 13 7 0 0 0 80 7 15
2017 PC-02 44 35 10 7 3 1 1 80 10 317
2017 PC-03 46 34 10 6 4 0 0 80 10 322
2017 PC-04 49 39 6 2 3 0 0 89 5 139
2017 PC-05 46 41 7 2 2 0 0 88 5 41
2014 PC 43 35 9 8 3 1 0 79 11 787
2014 PC-01 79 16 0 5 0 0 0 95 5 19
2014 PC-02 40 36 12 8 2 1 1 77 11 263
2014 PC-03 45 35 9 7 3 1 0 81 10 314
2014 PC-04 47 35 4 10 4 0 0 82 14 133
2014 PC-05 34 38 14 9 3 2 0 74 12 49
2011 PC 37 38 9 10 4 0 0 76 15 696
2011 PC-01 45 30 5 10 10 0 0 75 20 20
2011 PC-02 34 36 11 12 5 1 1 71 17 253
2011 PC-03 38 39 9 8 5 0 0 78 13 264
2011 PC-04 39 41 5 14 2 0 0 79 16 106
2011 PC-05 43 36 9 11 2 0 0 79 13 47
2008 PC 31 36 11 13 8 1 0 68 21 664
2008 PC-01 32 39 10 10 10 0 0 71 19 31
2008 PC-02 34 35 11 12 7 1 0 70 19 255
2008 PC-03 28 38 10 13 9 1 0 67 22 206
2008 PC-04 31 36 7 14 10 2 0 69 24 118
2008 PC-05 30 28 26 13 4 0 0 57 17 47

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 56 30 7 5 2 0 0 86 8 905
2019 PC-02 59 27 6 7 2 0 0 86 8 316
2019 PC-03 54 31 7 4 2 1 0 86 7 357
2019 PC-04 53 32 6 5 3 0 0 85 8 154
2018 PC 49 31 10 6 4 0 0 80 10 824
2018 PC-01 36 36 9 9 9 0 0 73 18 11
2018 PC-02 51 28 11 7 2 0 0 79 10 309
2018 PC-03 48 31 12 6 4 0 0 79 10 303
2018 PC-04 48 39 6 4 4 0 0 87 7 139
2018 PC-05 48 35 2 8 6 0 0 83 15 48
2017 PC 54 30 9 4 3 0 0 84 7 845
2017 PC-01 60 20 13 0 0 0 7 86 0 15
2017 PC-02 53 28 9 6 3 0 1 82 9 318
2017 PC-03 55 29 10 3 3 0 0 84 6 321
2017 PC-04 53 33 7 3 4 1 0 86 7 139
2017 PC-05 61 29 5 5 0 0 0 90 5 41
2014 PC 52 30 8 6 4 0 0 82 10 787
2014 PC-01 79 11 5 5 0 0 0 89 5 19
2014 PC-02 53 29 8 6 3 0 0 83 9 263
2014 PC-03 52 31 9 3 5 0 0 82 9 314
2014 PC-04 50 29 9 10 2 0 0 78 13 133
2014 PC-05 44 39 6 7 2 2 0 85 9 49

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 29 37 14 6 3 12 0 75 10 903
2019 PC-02 37 31 10 4 3 15 0 80 8 316
2019 PC-03 25 40 15 6 2 11 0 73 10 357
2019 PC-04 27 44 16 7 3 4 0 73 11 154
2018 PC 23 34 17 9 4 13 0 65 15 829
2018 PC-01 36 55 9 0 0 0 0 91 0 11
2018 PC-02 26 30 17 8 2 17 0 68 12 309
2018 PC-03 21 33 18 9 5 13 0 63 16 307
2018 PC-04 22 40 14 12 5 6 1 67 18 139
2018 PC-05 16 37 22 10 10 4 0 55 21 49
2017 PC 24 35 19 8 4 11 0 66 13 846
2017 PC-01 20 53 7 0 7 13 0 85 8 15
2017 PC-02 28 31 20 5 2 13 0 68 8 318
2017 PC-03 20 36 18 10 5 11 0 63 17 322
2017 PC-04 19 43 18 9 5 6 0 66 15 139
2017 PC-05 27 32 22 7 5 7 0 63 13 41
2014 PC 25 30 17 9 5 14 1 64 17 786
2014 PC-01 32 37 0 0 5 21 5 93 7 19
2014 PC-02 25 27 16 6 6 19 0 64 16 262
2014 PC-03 24 30 17 9 6 15 0 63 17 314
2014 PC-04 23 36 17 13 4 7 1 64 18 133
2014 PC-05 29 30 24 13 0 2 2 62 13 49
2011 PC 18 30 20 12 10 10 1 53 25 694
2011 PC-01 35 30 10 0 0 25 0 87 0 20
2011 PC-02 15 34 20 9 8 12 1 57 20 253
2011 PC-03 18 28 19 12 12 9 0 51 27 262
2011 PC-04 19 24 20 18 12 8 0 46 33 106
2011 PC-05 19 28 23 13 13 4 0 49 27 47

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 23 39 19 11 5 3 0 64 17 902
2019 PC-02 31 34 17 8 4 6 0 69 13 317
2019 PC-03 19 41 19 13 5 2 0 62 18 356
2019 PC-04 16 45 19 13 5 2 0 62 18 154
2018 PC 19 32 22 14 8 4 0 53 23 828
2018 PC-01 18 36 27 18 0 0 0 55 18 11
2018 PC-02 22 29 23 12 6 6 0 55 20 308
2018 PC-03 17 32 23 14 9 4 1 52 24 307
2018 PC-04 16 37 18 18 9 3 0 54 27 139
2018 PC-05 14 41 14 20 10 0 0 55 31 49
2017 PC 16 36 22 14 7 4 0 55 22 844
2017 PC-01 27 40 13 13 7 0 0 67 20 15
2017 PC-02 20 36 22 11 4 6 0 60 16 318
2017 PC-03 12 35 23 16 10 3 1 50 27 320
2017 PC-04 14 40 22 13 9 3 0 55 22 139
2017 PC-05 20 37 12 22 7 2 0 58 30 41
2014 PC 16 31 22 17 10 3 0 49 28 786
2014 PC-01 42 32 5 5 5 5 5 82 12 19
2014 PC-02 18 30 23 13 10 5 0 51 25 262
2014 PC-03 15 29 21 20 11 3 0 46 33 314
2014 PC-04 13 38 20 18 9 2 1 51 28 133
2014 PC-05 13 41 26 16 4 0 0 54 20 49
2011 PC 9 25 23 21 19 3 0 35 42 694
2011 PC-01 15 50 15 5 10 0 5 68 16 20
2011 PC-02 11 25 25 19 16 4 0 37 36 253
2011 PC-03 8 21 24 21 23 3 0 30 45 262
2011 PC-04 8 27 20 20 23 3 0 36 44 106
2011 PC-05 0 28 13 43 17 0 0 28 60 47
2008 PC 11 23 22 20 20 3 0 36 41 664
2008 PC-01 16 35 13 13 13 6 3 57 29 31
2008 PC-02 14 25 21 19 16 5 0 41 37 255
2008 PC-03 11 23 26 18 19 3 0 35 39 206
2008 PC-04 4 21 20 25 28 1 0 26 54 118
2008 PC-05 13 15 23 23 23 0 2 28 48 47

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 14 35 21 17 7 7 0 52 25 904
2019 PC-02 22 31 18 14 6 10 0 58 22 317
2019 PC-03 10 38 22 19 6 5 0 50 27 357
2019 PC-04 9 37 25 17 8 4 0 48 26 154
2018 PC 12 29 22 21 10 6 0 43 33 828
2018 PC-01 0 64 18 18 0 0 0 64 18 11
2018 PC-02 17 26 20 17 11 10 0 47 31 307
2018 PC-03 11 27 25 21 9 6 0 40 33 308
2018 PC-04 6 32 22 26 12 1 0 39 38 139
2018 PC-05 6 31 20 31 12 0 0 37 43 49
2017 PC 9 31 24 19 10 7 0 43 31 844
2017 PC-01 13 27 40 7 13 0 0 40 20 15
2017 PC-02 13 30 26 15 4 12 0 48 22 318
2017 PC-03 7 29 24 19 15 5 0 39 35 320
2017 PC-04 7 32 22 24 13 3 0 40 38 139
2017 PC-05 2 51 10 29 7 0 0 54 37 41
2014 PC 10 24 22 21 15 8 1 36 39 786
2014 PC-01 21 37 16 5 5 11 5 69 13 19
2014 PC-02 13 21 24 13 15 13 1 39 33 262
2014 PC-03 9 22 22 22 18 7 0 33 43 314
2014 PC-04 5 29 22 28 12 2 1 36 42 133
2014 PC-05 4 32 16 38 10 0 0 36 48 49
2011 PC 4 21 21 27 20 7 0 27 51 692
2011 PC-01 15 40 15 20 5 5 0 58 26 20
2011 PC-02 4 22 22 25 15 12 0 29 46 251
2011 PC-03 5 19 22 27 23 5 0 25 52 262
2011 PC-04 3 20 15 34 25 4 0 24 61 106
2011 PC-05 0 17 23 32 28 0 0 17 60 47
2008 PC 5 19 20 27 24 4 0 25 54 662
2008 PC-01 7 33 20 20 13 3 3 43 36 30
2008 PC-02 7 20 23 21 20 7 1 30 45 255
2008 PC-03 4 17 20 35 22 2 0 21 58 205
2008 PC-04 1 18 13 31 35 3 0 19 68 118
2008 PC-05 6 15 21 26 30 2 0 22 57 47

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 11 38 21 18 8 4 0 51 27 903
2019 PC-02 16 31 23 16 8 6 0 50 26 315
2019 PC-03 9 38 23 19 9 2 0 48 29 358
2019 PC-04 7 46 21 18 7 1 0 54 25 154
2018 PC 11 32 18 24 11 4 0 45 36 827
2018 PC-01 0 45 18 18 0 18 0 56 22 11
2018 PC-02 15 32 16 22 9 6 0 50 34 308
2018 PC-03 10 28 21 23 13 4 0 40 38 306
2018 PC-04 8 38 14 31 9 0 0 46 40 139
2018 PC-05 10 35 18 27 10 0 0 45 37 49
2017 PC 10 36 20 20 10 4 0 48 31 845
2017 PC-01 13 33 20 20 7 7 0 50 29 15
2017 PC-02 11 35 19 20 6 8 0 50 29 318
2017 PC-03 9 33 24 19 13 2 0 43 33 321
2017 PC-04 8 43 15 22 11 1 0 52 33 139
2017 PC-05 17 41 12 22 7 0 0 59 29 41
2014 PC 10 31 19 23 12 4 0 43 37 786
2014 PC-01 21 21 32 11 5 5 5 47 18 19
2014 PC-02 11 31 22 19 11 6 0 45 32 262
2014 PC-03 10 31 17 22 16 4 0 43 39 314
2014 PC-04 7 35 14 34 8 2 0 43 43 133
2014 PC-05 10 30 21 29 10 0 0 40 39 49
2011 PC 7 27 19 27 19 2 0 34 47 690
2011 PC-01 25 25 20 15 15 0 0 50 30 20
2011 PC-02 8 30 20 24 16 2 0 39 41 249
2011 PC-03 6 24 18 29 21 2 0 31 51 262
2011 PC-04 3 28 23 25 19 2 0 32 45 106
2011 PC-05 4 19 13 36 26 2 0 24 63 47
2008 PC 8 29 19 27 16 2 0 38 43 664
2008 PC-01 26 39 13 16 6 0 0 65 23 31
2008 PC-02 9 33 22 21 14 2 0 42 36 255
2008 PC-03 7 24 19 33 14 2 0 32 49 206
2008 PC-04 3 30 16 30 21 0 0 33 51 118
2008 PC-05 13 28 13 23 21 2 0 41 46 47
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 30 41 13 12 4 1 0 72 15 904
2019 PC-02 32 38 13 11 4 1 1 71 15 317
2019 PC-03 29 43 12 12 4 1 0 72 16 356
2019 PC-04 23 46 14 13 3 0 0 69 16 153
2018 PC 26 39 17 12 6 0 0 65 18 829
2018 PC-01 36 36 18 9 0 0 0 73 9 11
2018 PC-02 28 43 15 8 5 1 0 72 13 309
2018 PC-03 25 33 18 15 8 0 1 58 24 308
2018 PC-04 24 41 16 15 4 0 0 65 19 139
2018 PC-05 23 45 19 6 6 0 0 68 13 47
2017 PC 24 43 13 12 7 0 0 67 19 846
2017 PC-01 27 53 20 0 0 0 0 80 0 15
2017 PC-02 27 41 11 12 7 1 0 69 19 318
2017 PC-03 21 43 15 13 9 0 0 64 22 322
2017 PC-04 21 45 15 11 7 1 0 66 19 139
2017 PC-05 34 41 12 12 0 0 0 76 12 41
2014 PC 23 41 15 13 8 0 0 64 21 785
2014 PC-01 37 53 5 5 0 0 0 89 5 19
2014 PC-02 25 39 21 9 6 0 1 64 15 262
2014 PC-03 22 44 13 12 9 1 0 67 21 313
2014 PC-04 21 38 11 19 10 1 0 60 29 133
2014 PC-05 16 45 14 23 2 0 0 61 25 49
2011 PC 19 38 18 16 9 0 0 57 24 694
2011 PC-01 35 30 20 10 5 0 0 65 15 20
2011 PC-02 19 38 18 14 10 0 0 58 24 253
2011 PC-03 21 39 17 16 7 0 0 60 23 262
2011 PC-04 12 36 17 23 10 2 0 49 34 106
2011 PC-05 19 40 23 9 9 0 0 60 17 47

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 35 44 11 6 3 0 0 80 9 900
2019 PC-02 34 44 14 6 2 0 0 78 8 317
2019 PC-03 36 45 9 7 2 0 0 81 9 352
2019 PC-04 34 46 10 6 4 0 0 80 10 153
2018 PC 30 46 10 10 4 0 0 76 14 828
2018 PC-01 18 45 18 9 9 0 0 64 18 11
2018 PC-02 29 46 12 9 3 0 0 76 13 308
2018 PC-03 29 48 9 10 5 0 0 77 14 308
2018 PC-04 32 45 9 10 3 0 0 78 13 139
2018 PC-05 36 38 13 4 9 0 0 74 13 47
2017 PC 30 48 10 9 3 0 0 78 12 844
2017 PC-01 27 47 13 13 0 0 0 73 13 15
2017 PC-02 32 44 12 9 2 0 0 76 12 317
2017 PC-03 31 50 8 8 4 0 0 80 12 322
2017 PC-04 28 49 9 10 4 0 0 77 14 138
2017 PC-05 27 59 7 7 0 0 0 85 7 41

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 46 34 9 8 3 0 0 80 11 904
2019 PC-02 47 29 10 10 2 0 1 78 12 316
2019 PC-03 46 36 8 6 3 1 0 83 9 357
2019 PC-04 40 37 9 10 3 0 1 77 14 153
2018 PC 38 39 11 7 4 0 0 77 12 825
2018 PC-01 27 45 9 0 9 0 9 80 10 11
2018 PC-02 41 37 11 7 4 1 0 79 10 310
2018 PC-03 37 38 12 7 5 0 1 76 12 303
2018 PC-04 35 42 10 10 3 0 0 77 13 139
2018 PC-05 29 46 15 6 4 0 0 75 10 48
2017 PC 41 40 8 8 3 0 0 81 10 845
2017 PC-01 33 53 0 13 0 0 0 87 13 15
2017 PC-02 45 35 8 8 2 1 1 81 10 317
2017 PC-03 39 42 9 7 3 0 1 81 10 322
2017 PC-04 38 45 5 9 3 0 0 83 12 139
2017 PC-05 39 44 7 5 5 0 0 83 10 41
2014 PC 39 39 8 8 4 1 0 79 12 786
2014 PC-01 63 32 0 0 5 0 0 95 5 19
2014 PC-02 40 39 10 8 2 0 1 79 10 262
2014 PC-03 42 39 7 6 5 1 0 82 11 314
2014 PC-04 37 38 6 14 5 1 0 76 18 133
2014 PC-05 26 45 12 11 4 2 0 73 15 49
2011 PC 35 39 11 9 5 0 0 74 15 695
2011 PC-01 30 40 20 5 5 0 0 70 10 20
2011 PC-02 33 40 13 7 6 1 1 73 13 253
2011 PC-03 38 40 7 10 5 0 0 78 15 263
2011 PC-04 36 34 12 12 5 1 0 70 17 106
2011 PC-05 28 40 13 15 4 0 0 68 19 47
2008 PC 25 37 16 13 9 1 0 62 22 664
2008 PC-01 26 32 19 13 10 0 0 58 23 31
2008 PC-02 30 37 14 11 6 1 0 68 18 255
2008 PC-03 25 37 16 12 10 0 0 62 22 206
2008 PC-04 19 37 17 13 14 1 0 56 26 118
2008 PC-05 15 36 21 21 6 0 0 51 28 47

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 30 47 12 10 1 0 1 77 11 901
2019 PC-02 26 50 12 10 1 0 1 77 11 316
2019 PC-03 33 44 12 10 1 0 0 77 11 356
2019 PC-04 30 50 8 9 1 0 1 82 10 151
2018 PC 25 50 11 10 3 0 1 75 13 829
2018 PC-01 27 45 18 9 0 0 0 73 9 11
2018 PC-02 25 47 13 13 2 0 1 73 14 309
2018 PC-03 26 49 8 11 5 0 1 76 15 308
2018 PC-04 22 57 14 5 1 0 1 80 6 139
2018 PC-05 21 60 6 11 2 0 0 81 13 47
2017 PC 26 46 12 11 4 0 0 73 15 846
2017 PC-01 27 47 7 20 0 0 0 73 20 15
2017 PC-02 27 44 15 11 2 0 1 72 13 318
2017 PC-03 26 46 11 12 5 0 0 72 17 322
2017 PC-04 22 50 11 12 5 0 0 72 17 139
2017 PC-05 41 46 7 0 5 0 0 88 5 41
2014 PC 26 42 12 15 5 1 0 68 20 787
2014 PC-01 37 42 5 11 5 0 0 79 16 19
2014 PC-02 23 46 13 11 5 1 1 70 17 263
2014 PC-03 28 40 10 16 6 0 0 68 22 314
2014 PC-04 23 42 14 16 4 1 0 66 20 133
2014 PC-05 30 41 12 17 0 0 0 71 17 49
2011 PC 21 46 14 13 5 0 1 67 18 696
2011 PC-01 10 55 20 15 0 0 0 65 15 20
2011 PC-02 19 49 15 10 8 0 0 67 18 253
2011 PC-03 24 44 12 15 5 0 0 68 20 264
2011 PC-04 17 44 19 12 4 2 2 64 17 106
2011 PC-05 30 47 13 11 0 0 0 77 11 47
2008 PC 20 42 16 15 7 0 0 62 22 663
2008 PC-01 10 45 26 10 6 0 3 57 17 31
2008 PC-02 21 41 15 17 6 1 0 62 23 255
2008 PC-03 21 42 16 14 8 0 0 63 21 206
2008 PC-04 18 44 15 17 6 0 0 62 23 117
2008 PC-05 23 36 19 11 6 0 4 62 18 47

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 16 38 20 17 7 2 0 55 24 903
2019 PC-02 21 33 17 18 8 4 0 56 27 316
2019 PC-03 13 42 21 17 7 1 0 55 24 356
2019 PC-04 11 45 24 14 4 2 0 57 19 153
2018 PC 16 36 20 17 9 2 0 53 27 830
2018 PC-01 18 55 9 9 9 0 0 73 18 11
2018 PC-02 19 31 20 16 10 3 0 53 27 308
2018 PC-03 14 36 19 19 10 2 0 51 30 309
2018 PC-04 14 42 19 18 6 1 0 57 24 139
2018 PC-05 18 43 24 8 6 0 0 61 14 49
2017 PC 17 39 15 18 9 3 0 57 27 845
2017 PC-01 40 33 13 0 7 7 0 79 7 15
2017 PC-02 17 38 16 17 7 4 0 58 25 317
2017 PC-03 16 39 14 19 11 2 0 56 30 322
2017 PC-04 14 38 16 21 9 1 0 53 31 139
2017 PC-05 27 44 10 15 5 0 0 71 20 41
2014 PC 15 37 16 20 9 3 0 54 30 786
2014 PC-01 16 53 5 21 0 5 0 72 22 19
2014 PC-02 17 35 15 19 9 5 0 55 29 262
2014 PC-03 17 34 16 19 12 2 0 52 32 314
2014 PC-04 11 41 20 22 6 1 0 52 29 133
2014 PC-05 14 50 14 20 2 0 0 64 22 49
2011 PC 15 38 18 16 11 1 0 54 28 696
2011 PC-01 15 35 25 10 10 5 0 53 21 20
2011 PC-02 14 36 21 16 11 1 0 51 28 253
2011 PC-03 16 39 16 16 12 1 0 56 28 264
2011 PC-04 13 39 16 23 8 2 0 53 31 106
2011 PC-05 21 40 17 13 9 0 0 62 21 47
2008 PC 13 32 19 20 14 1 0 46 35 664
2008 PC-01 10 39 23 16 10 3 0 50 27 31
2008 PC-02 13 35 18 20 12 2 0 49 32 255
2008 PC-03 12 33 18 21 17 0 0 44 38 206
2008 PC-04 10 31 19 19 19 2 0 41 40 118
2008 PC-05 19 23 32 19 4 0 2 43 24 47

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 17 32 16 18 14 3 1 51 32 907
2019 PC-02 20 27 13 17 18 5 0 50 37 317
2019 PC-03 13 33 17 21 14 2 1 47 35 358
2019 PC-04 21 41 18 14 5 0 1 62 20 154
2018 PC 15 30 16 21 16 1 1 46 38 831
2018 PC-01 27 27 18 9 9 9 0 60 20 11
2018 PC-02 16 25 17 20 19 3 1 42 40 310
2018 PC-03 10 31 16 24 17 1 2 42 42 309
2018 PC-04 22 38 15 17 6 0 1 61 23 138
2018 PC-05 16 43 12 14 14 0 0 59 29 49
2017 PC 13 29 16 20 18 2 1 44 39 845
2017 PC-01 13 40 20 7 20 0 0 53 27 15
2017 PC-02 11 26 15 19 22 5 1 40 44 318
2017 PC-03 13 29 17 19 18 1 2 44 38 321
2017 PC-04 11 35 17 24 12 1 1 47 36 139
2017 PC-05 32 24 17 17 10 0 0 56 27 41
2014 PC 12 29 15 21 19 4 0 43 41 786
2014 PC-01 26 26 11 16 11 11 0 59 29 19
2014 PC-02 5 28 16 17 26 7 0 36 47 262
2014 PC-03 13 30 17 20 17 2 1 44 38 314
2014 PC-04 17 27 13 25 17 2 0 44 42 133
2014 PC-05 21 41 10 22 6 0 0 62 28 49
2011 PC 9 27 17 25 19 1 1 37 46 696
2011 PC-01 0 30 20 30 15 5 0 32 47 20
2011 PC-02 7 24 18 25 24 2 1 31 50 253
2011 PC-03 9 29 17 25 19 2 0 38 44 264
2011 PC-04 10 27 16 29 16 0 1 38 46 106
2011 PC-05 21 34 13 23 6 0 2 57 30 47
2008 PC 14 34 14 16 18 2 1 50 35 664
2008 PC-01 10 35 6 29 16 3 0 47 47 31
2008 PC-02 12 36 15 15 20 3 0 49 36 255
2008 PC-03 16 35 14 15 19 1 0 52 34 206
2008 PC-04 15 34 16 18 15 1 1 50 34 118
2008 PC-05 21 28 17 13 9 2 11 56 24 47

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 46 31 13 5 2 1 3 80 7 907
2019 PC-02 55 26 9 4 2 1 3 85 6 317
2019 PC-03 45 32 15 5 1 1 2 79 6 358
2019 PC-04 32 40 16 6 3 1 2 74 10 154

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 50 16 12 7 6 2 8 73 14 907
2019 PC-02 48 21 10 8 4 3 7 75 14 317
2019 PC-03 55 14 11 5 5 1 8 76 11 358
2019 PC-04 44 15 13 8 8 1 11 67 19 154

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 39 30 17 7 2 2 3 73 9 906
2019 PC-02 36 30 21 5 2 3 3 70 8 316
2019 PC-03 40 30 15 9 2 2 3 73 11 358
2019 PC-04 43 29 16 5 1 3 3 76 7 154

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 35 26 18 9 4 5 4 66 14 904
2019 PC-02 31 26 22 8 4 6 3 63 13 315
2019 PC-03 34 27 17 10 4 5 3 66 15 357
2019 PC-04 40 25 14 12 3 3 3 70 15 154

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 32 19 17 13 11 3 5 55 26 904
2019 PC-02 30 17 16 14 15 4 4 52 31 316
2019 PC-03 29 20 20 14 10 2 4 53 26 356
2019 PC-04 41 20 17 8 7 2 5 66 16 154

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 74 14 4 1 1 2 3 94 2 906
2019 PC-02 68 17 7 2 1 3 3 90 2 317
2019 PC-03 76 14 3 1 2 1 3 94 3 358
2019 PC-04 79 10 3 1 0 4 3 96 1 153

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 76 7 4 1 2 5 3 92 3 901
2019 PC-02 77 7 4 1 3 5 3 92 4 314
2019 PC-03 76 8 5 1 2 5 3 92 3 355
2019 PC-04 76 8 4 2 1 6 4 93 3 154

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 81 4 2 0 1 2 9 96 2 905
2019 PC-02 78 5 3 1 1 2 9 94 2 317
2019 PC-03 81 4 1 0 2 2 10 97 2 357
2019 PC-04 86 3 0 0 0 1 10 100 0 153

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 32 45 11 8 3 0 0 78 11 900
2019 PC-02 32 40 14 10 3 1 0 72 13 316
2019 PC-03 29 51 10 6 3 0 0 80 10 354
2019 PC-04 36 45 8 9 3 0 0 81 11 152
2018 PC 29 43 13 11 5 0 0 72 16 825
2018 PC-01 36 36 18 0 9 0 0 73 9 11
2018 PC-02 29 42 13 12 4 0 0 71 16 308
2018 PC-03 27 41 14 11 6 1 0 69 17 307
2018 PC-04 32 50 7 8 3 0 0 82 11 137
2018 PC-05 31 42 15 4 8 0 0 73 13 48
2017 PC 27 49 11 9 4 0 0 76 13 845
2017 PC-01 27 47 7 20 0 0 0 73 20 15
2017 PC-02 23 52 12 9 4 1 0 75 13 318
2017 PC-03 26 49 11 8 5 0 0 75 14 322
2017 PC-04 35 45 7 8 5 0 0 80 13 139
2017 PC-05 43 40 8 8 3 0 0 83 10 40
2014 PC 22 48 13 13 4 0 0 70 17 787
2014 PC-01 21 58 5 16 0 0 0 79 16 19
2014 PC-02 21 48 15 12 4 0 0 69 16 263
2014 PC-03 22 48 10 15 4 0 0 70 19 314
2014 PC-04 23 47 14 12 4 0 0 70 16 133
2014 PC-05 25 55 8 10 2 0 0 80 12 49
2011 PC 20 47 14 12 7 0 0 67 18 695
2011 PC-01 45 30 5 15 5 0 0 75 20 20
2011 PC-02 15 45 20 14 6 0 0 60 19 253
2011 PC-03 24 46 12 10 7 0 0 71 18 263
2011 PC-04 20 55 8 10 7 0 0 75 17 106
2011 PC-05 19 45 13 13 11 0 0 64 23 47

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 37 39 13 7 4 0 0 76 11 904
2019 PC-02 39 36 13 8 4 0 0 75 12 317
2019 PC-03 36 43 12 6 3 0 0 79 10 356
2019 PC-04 34 37 16 10 3 0 0 71 13 153
2018 PC 33 38 13 11 5 0 0 71 16 821
2018 PC-01 45 36 18 0 0 0 0 82 0 11
2018 PC-02 37 36 13 9 4 0 0 74 13 307
2018 PC-03 30 35 15 14 6 0 0 66 19 303
2018 PC-04 32 45 10 9 4 0 0 77 13 137
2018 PC-05 29 47 4 16 4 0 0 76 20 49
2017 PC 32 40 12 11 5 0 0 72 16 842
2017 PC-01 40 40 7 13 0 0 0 80 13 15
2017 PC-02 34 38 13 11 4 1 0 73 15 316
2017 PC-03 30 39 13 11 6 0 0 70 17 322
2017 PC-04 31 41 9 14 5 0 0 72 20 138
2017 PC-05 35 43 13 8 3 0 0 78 10 40
2014 PC 30 40 14 10 6 0 0 70 16 787
2014 PC-01 37 47 5 5 5 0 0 84 11 19
2014 PC-02 29 44 16 8 2 0 0 74 11 263
2014 PC-03 33 37 13 9 7 0 0 70 17 314
2014 PC-04 29 35 13 13 11 0 0 63 24 133
2014 PC-05 25 49 10 14 2 0 0 74 16 49

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 29 45 13 8 2 1 1 76 11 896
2019 PC-02 29 47 13 7 2 1 1 78 9 315
2019 PC-03 28 47 13 9 2 0 1 75 11 354
2019 PC-04 31 45 13 8 2 1 0 77 10 150
2018 PC 26 39 17 12 4 0 1 66 17 827
2018 PC-01 36 36 9 9 0 0 9 80 10 11
2018 PC-02 27 41 16 10 4 0 1 69 14 310
2018 PC-03 24 38 17 16 4 0 2 63 20 306
2018 PC-04 27 38 20 11 4 0 1 65 15 137
2018 PC-05 27 45 14 8 6 0 0 71 14 49
2017 PC 25 41 18 10 4 0 1 67 15 843
2017 PC-01 20 47 20 7 0 0 7 71 7 15
2017 PC-02 28 40 18 9 3 1 1 69 12 316
2017 PC-03 24 39 18 13 5 0 1 65 18 322
2017 PC-04 21 43 17 11 6 0 1 65 18 139
2017 PC-05 23 50 23 3 3 0 0 73 5 40
2014 PC 25 41 15 12 6 0 1 67 18 786
2014 PC-01 42 37 11 11 0 0 0 79 11 19
2014 PC-02 24 44 18 9 4 0 1 69 13 263
2014 PC-03 29 38 14 10 7 0 1 68 18 314
2014 PC-04 20 41 14 18 7 1 0 61 25 133
2014 PC-05 10 51 16 16 4 2 0 62 21 48
2011 PC 26 42 15 12 4 0 1 69 16 696
2011 PC-01 40 40 10 0 5 5 0 84 5 20
2011 PC-02 25 44 15 11 3 0 1 70 14 253
2011 PC-03 27 41 17 10 5 0 1 68 15 264
2011 PC-04 23 42 13 16 5 0 1 66 21 106
2011 PC-05 30 36 6 28 0 0 0 66 28 47

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 16 49 20 8 3 4 0 68 11 905
2019 PC-02 19 43 21 9 3 5 0 66 13 317
2019 PC-03 15 52 19 7 3 3 0 69 10 356
2019 PC-04 16 50 21 9 3 1 0 66 13 154
2018 PC 16 40 23 12 4 4 0 59 17 831
2018 PC-01 18 45 27 0 0 9 0 70 0 11
2018 PC-02 17 40 20 13 4 5 0 61 18 309
2018 PC-03 13 40 25 12 6 5 0 56 18 309
2018 PC-04 23 36 24 11 3 3 0 61 14 139
2018 PC-05 16 45 27 8 4 0 0 61 12 49
2017 PC 14 44 22 12 3 4 0 60 16 844
2017 PC-01 13 53 20 13 0 0 0 67 13 15
2017 PC-02 15 40 24 13 3 5 0 58 17 316
2017 PC-03 11 45 23 13 4 4 0 59 18 322
2017 PC-04 16 46 19 11 4 4 0 64 16 139
2017 PC-05 20 54 22 2 2 0 0 73 5 41

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 50 34 9 4 2 0 1 85 6 905
2019 PC-02 49 35 8 5 1 0 1 85 7 317
2019 PC-03 53 32 10 2 1 1 1 87 4 356
2019 PC-04 48 35 9 6 2 0 0 83 8 154
2018 PC 48 33 10 6 2 0 1 81 8 830
2018 PC-01 73 0 27 0 0 0 0 73 0 11
2018 PC-02 49 34 9 5 3 0 1 83 7 310
2018 PC-03 50 31 11 5 2 0 1 82 7 308
2018 PC-04 41 37 9 8 4 1 1 80 12 139
2018 PC-05 38 34 13 13 2 0 0 72 15 47
2017 PC 47 37 9 5 2 0 0 84 7 845
2017 PC-01 67 27 0 0 7 0 0 93 7 15
2017 PC-02 51 34 9 5 1 1 0 86 6 318
2017 PC-03 49 35 8 5 2 0 0 84 7 322
2017 PC-04 34 41 13 6 6 0 0 76 11 139
2017 PC-05 33 50 13 3 3 0 0 83 5 40
2014 PC 41 33 10 9 6 1 0 75 15 786
2014 PC-01 74 21 5 0 0 0 0 95 0 19
2014 PC-02 43 34 13 6 3 1 0 77 10 262
2014 PC-03 44 33 8 8 7 0 0 77 15 314
2014 PC-04 34 32 8 16 8 2 1 67 25 133
2014 PC-05 14 41 20 15 8 0 2 56 23 49
2011 PC 34 42 8 9 5 1 1 78 14 696
2011 PC-01 55 20 15 0 5 5 0 79 5 20
2011 PC-02 33 46 8 7 4 2 0 81 11 253
2011 PC-03 36 42 8 10 4 0 0 78 14 264
2011 PC-04 33 39 8 13 6 0 2 73 19 106
2011 PC-05 30 43 6 2 17 2 0 74 20 47

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 34 40 15 7 5 0 0 74 11 899
2019 PC-02 42 40 12 2 2 0 1 83 5 313
2019 PC-03 33 44 14 7 1 0 0 77 9 355
2019 PC-04 23 32 22 12 10 0 0 56 22 154
2018 PC 33 35 19 8 4 0 0 68 12 830
2018 PC-01 55 36 0 0 0 0 9 100 0 11
2018 PC-02 42 37 14 5 2 0 0 79 7 308
2018 PC-03 32 37 20 8 2 1 0 70 10 309
2018 PC-04 20 29 24 16 9 0 1 50 25 139
2018 PC-05 14 29 33 8 16 0 0 43 24 49
2017 PC 31 40 16 7 4 0 1 72 11 846
2017 PC-01 60 27 13 0 0 0 0 87 0 15
2017 PC-02 36 46 11 4 1 0 1 83 5 318
2017 PC-03 35 38 17 7 2 0 0 73 10 322
2017 PC-04 13 33 26 17 11 0 0 46 28 139
2017 PC-05 15 41 27 7 10 0 0 56 17 41
2014 PC 29 36 19 9 5 0 1 66 14 787
2014 PC-01 58 21 16 5 0 0 0 79 5 19
2014 PC-02 36 43 16 4 0 0 1 80 4 263
2014 PC-03 31 35 18 11 4 0 0 66 15 314
2014 PC-04 16 32 24 15 12 0 1 48 27 133
2014 PC-05 12 29 33 12 12 0 2 42 25 49
2011 PC 23 39 20 10 7 0 1 63 17 696
2011 PC-01 45 45 10 0 0 0 0 90 0 20
2011 PC-02 28 43 19 4 4 0 1 73 8 253
2011 PC-03 19 43 19 13 5 0 1 62 18 264
2011 PC-04 15 30 22 15 18 0 0 45 33 106
2011 PC-05 23 17 26 17 17 0 0 40 34 47
2008 PC 20 41 20 12 7 0 1 61 19 662
2008 PC-01 30 57 3 7 3 0 0 87 10 30
2008 PC-02 27 42 18 8 3 0 1 71 11 255
2008 PC-03 19 43 23 10 4 0 0 62 15 205
2008 PC-04 10 36 20 18 15 0 0 47 33 118
2008 PC-05 6 26 30 26 13 0 0 32 38 47

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 68 21 4 3 2 2 1 92 4 906
2019 PC-02 66 21 2 3 2 4 2 92 6 317
2019 PC-03 71 20 4 2 1 2 0 93 3 358
2019 PC-04 66 22 5 3 1 1 1 90 5 153
2017 PC 60 27 4 3 2 3 1 90 5 845
2017 PC-01 80 13 0 0 0 7 0 100 0 15
2017 PC-02 59 25 5 3 2 3 3 89 6 318
2017 PC-03 62 27 4 4 1 2 0 91 5 321
2017 PC-04 58 27 6 2 4 2 1 88 6 139
2017 PC-05 54 41 2 0 2 0 0 95 2 41
2014 PC 55 27 6 4 2 4 2 87 7 787
2014 PC-01 84 11 5 0 0 0 0 95 0 19
2014 PC-02 56 25 6 5 2 5 2 87 6 263
2014 PC-03 57 28 4 4 2 3 3 90 5 314
2014 PC-04 50 26 7 7 4 5 1 81 12 133
2014 PC-05 41 36 11 4 4 2 2 80 8 49
2011 PC 48 32 6 6 4 3 1 83 10 694
2011 PC-01 60 25 5 5 5 0 0 85 10 20
2011 PC-02 43 35 5 7 4 5 1 83 11 253
2011 PC-03 53 29 6 5 4 2 0 85 9 262
2011 PC-04 45 35 7 6 4 1 3 83 10 106
2011 PC-05 47 30 15 2 4 2 0 78 7 47

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 PC 24 39 38 906
2019 PC-02 22 35 43 317
2019 PC-03 23 41 36 358
2019 PC-04 27 43 31 154
2018 PC 27 38 35 831
2018 PC-01 27 36 36 11
2018 PC-02 27 36 37 310
2018 PC-03 28 38 34 308
2018 PC-04 22 42 36 139
2018 PC-05 27 51 22 49
2017 PC 25 38 36 845
2017 PC-01 33 33 33 15
2017 PC-02 19 39 42 317
2017 PC-03 25 39 35 322
2017 PC-04 35 37 28 139
2017 PC-05 37 34 29 41
2014 PC 25 40 35 785
2014 PC-01 21 58 21 19
2014 PC-02 20 40 40 262
2014 PC-03 24 41 34 313
2014 PC-04 28 41 32 133
2014 PC-05 38 31 31 49
2011 PC 26 38 35 696
2011 PC-01 25 30 45 20
2011 PC-02 23 41 36 253
2011 PC-03 26 38 37 264
2011 PC-04 28 35 37 106
2011 PC-05 36 43 21 47

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 PC 18 45 25 3 6 3 212
2019 PC-02 7 41 30 1 12 9 69
2019 PC-03 16 54 21 4 4 1 80
2019 PC-04 37 44 20 0 0 0 41
2018 PC 14 41 25 4 8 8 221
2018 PC-02 6 36 25 8 19 5 83
2018 PC-03 16 49 22 2 1 9 86
2018 PC-04 19 52 19 0 3 6 31
2017 PC 14 41 25 8 6 7 212
2017 PC-02 7 41 25 5 13 10 61
2017 PC-03 13 45 24 12 0 5 82
2017 PC-04 14 39 32 4 2 8 49
2017 PC-05 47 27 13 7 0 7 15
2014 PC 9 38 29 11 9999 13 193
2014 PC-02 2 45 24 11 9999 17 53
2014 PC-03 12 35 30 9 9999 13 76
2014 PC-04 8 38 38 11 9999 5 37
2014 PC-05 21 26 32 16 9999 5 19
2011 PC 10 34 33 11 9999 11 183
2011 PC-02 2 41 34 12 9999 12 59
2011 PC-03 7 29 38 10 9999 15 68
2011 PC-04 33 23 27 13 9999 3 30
2011 PC-05 6 41 41 12 9999 0 17
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 44 44 6 5 1 0 0 88 6 899
2019 PC-02 41 47 6 5 1 0 0 88 6 317
2019 PC-03 43 46 5 5 1 0 0 89 6 352
2019 PC-04 51 39 5 3 2 0 0 91 5 152
2018 PC 45 41 8 4 2 0 0 86 5 829
2018 PC-01 27 45 18 0 9 0 0 73 9 11
2018 PC-02 42 43 9 4 2 0 0 86 6 310
2018 PC-03 43 42 8 4 2 1 0 85 6 306
2018 PC-04 53 35 8 2 2 0 0 88 4 139
2018 PC-05 59 31 6 4 0 0 0 90 4 49
2017 PC 41 44 8 5 2 0 0 85 7 846
2017 PC-01 20 40 33 7 0 0 0 60 7 15
2017 PC-02 37 48 8 5 1 0 0 85 7 318
2017 PC-03 41 45 8 4 2 0 0 85 7 322
2017 PC-04 48 39 6 5 2 0 0 86 7 139
2017 PC-05 59 32 10 0 0 0 0 90 0 41
2014 PC 40 39 10 7 3 0 0 79 10 787
2014 PC-01 74 11 11 0 5 0 0 84 5 19
2014 PC-02 38 40 14 8 1 0 0 78 8 263
2014 PC-03 40 39 9 7 4 0 0 79 12 314
2014 PC-04 41 40 7 8 4 1 0 81 12 133
2014 PC-05 44 44 6 6 0 0 0 88 6 49
2011 PC 32 45 12 7 4 0 0 77 11 696
2011 PC-01 35 55 0 5 5 0 0 90 10 20
2011 PC-02 31 46 12 7 4 0 0 77 11 253
2011 PC-03 31 43 12 9 4 0 1 75 13 264
2011 PC-04 31 42 14 6 7 1 0 73 12 106
2011 PC-05 40 45 9 4 2 0 0 85 6 47
2008 PC 31 44 12 9 4 1 0 75 13 664
2008 PC-01 29 48 13 10 0 0 0 77 10 31
2008 PC-02 32 47 11 6 4 1 0 80 9 255
2008 PC-03 29 45 12 10 4 0 0 74 14 206
2008 PC-04 36 34 10 13 6 1 0 71 19 118
2008 PC-05 30 40 15 11 4 0 0 70 15 47

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 19 47 20 10 2 2 0 67 13 907
2019 PC-02 23 45 19 9 2 2 0 70 11 317
2019 PC-03 19 46 21 9 2 2 0 66 12 358
2019 PC-04 14 52 16 16 2 1 0 67 18 154
2018 PC 17 46 20 12 4 1 0 64 16 830
2018 PC-01 9 45 27 9 9 0 0 55 18 11
2018 PC-02 19 46 19 12 2 2 0 67 14 310
2018 PC-03 16 49 19 12 3 1 0 66 15 308
2018 PC-04 14 39 26 16 5 0 0 53 21 139
2018 PC-05 17 44 19 13 8 0 0 60 21 48
2017 PC 16 45 21 12 4 2 0 62 16 844
2017 PC-01 7 53 13 20 0 7 0 64 21 15
2017 PC-02 19 42 25 9 2 3 0 63 12 318
2017 PC-03 14 47 21 12 4 2 0 62 17 321
2017 PC-04 14 46 17 15 8 1 0 60 23 138
2017 PC-05 10 51 22 12 5 0 0 61 17 41
2014 PC 15 40 19 17 6 2 0 56 24 785
2014 PC-01 16 47 26 5 0 5 0 67 6 19
2014 PC-02 17 39 20 16 4 3 0 58 21 262
2014 PC-03 15 39 18 18 8 2 0 55 26 313
2014 PC-04 11 44 19 19 8 0 0 55 26 133
2014 PC-05 16 46 16 16 6 0 0 62 22 49
2011 PC 8 38 19 20 15 1 0 46 35 696
2011 PC-01 15 50 10 5 10 10 0 72 17 20
2011 PC-02 8 41 22 17 10 2 0 50 27 253
2011 PC-03 8 36 18 20 19 0 0 44 38 264
2011 PC-04 8 39 13 23 18 0 0 46 41 106
2011 PC-05 2 32 15 36 15 0 0 34 51 47

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 4 21 44 24 6 0 1 30 26 905
2019 PC-02 5 17 40 29 7 1 1 37 22 316
2019 PC-03 4 19 47 23 6 0 0 29 23 358
2019 PC-04 3 32 42 18 5 0 0 23 34 154
2018 PC 6 22 42 24 5 1 0 29 29 827
2018 PC-01 0 27 18 45 9 0 0 55 27 11
2018 PC-02 5 17 41 27 6 2 1 35 23 309
2018 PC-03 6 26 41 22 5 0 0 27 32 306
2018 PC-04 9 23 43 22 1 1 0 24 32 138
2018 PC-05 12 27 45 14 2 0 0 16 39 49
2017 PC 6 23 41 21 7 1 2 28 30 842
2017 PC-01 0 20 20 40 13 0 7 57 21 15
2017 PC-02 6 20 38 24 8 2 3 33 27 316
2017 PC-03 5 23 42 22 6 1 1 29 28 320
2017 PC-04 11 29 43 11 4 0 1 16 41 139
2017 PC-05 12 20 46 15 7 0 0 22 32 41
2014 PC 7 28 39 19 4 1 2 24 36 787
2014 PC-01 5 11 53 16 11 0 5 28 17 19
2014 PC-02 6 24 40 20 6 1 3 27 32 263
2014 PC-03 8 30 38 17 5 1 2 22 39 314
2014 PC-04 8 29 42 22 0 0 0 22 36 133
2014 PC-05 8 36 32 20 0 0 4 21 46 49
2011 PC 14 30 37 15 3 0 1 18 44 696
2011 PC-01 5 10 45 30 10 0 0 40 15 20
2011 PC-02 16 24 39 17 3 1 1 20 40 253
2011 PC-03 13 32 37 13 4 0 1 17 46 264
2011 PC-04 13 39 33 12 2 0 1 14 52 106
2011 PC-05 15 40 30 15 0 0 0 15 55 47
2008 PC 14 35 36 11 2 0 1 14 49 662
2008 PC-01 7 37 40 17 0 0 0 17 43 30
2008 PC-02 12 36 32 15 4 0 1 19 49 254
2008 PC-03 14 29 41 13 0 1 1 14 44 206
2008 PC-04 23 36 36 2 3 0 0 4 59 118
2008 PC-05 13 40 40 6 0 0 0 6 53 47

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 6 13 35 29 12 3 1 43 20 900
2019 PC-02 6 11 28 31 16 5 2 50 19 315
2019 PC-03 5 14 41 29 10 1 1 39 20 355
2019 PC-04 4 16 43 26 8 2 0 35 21 153
2018 PC 7 18 32 28 11 2 1 41 26 823
2018 PC-01 9 0 36 27 27 0 0 55 9 11
2018 PC-02 6 17 30 28 15 2 1 45 24 309
2018 PC-03 9 18 32 29 10 2 1 40 28 303
2018 PC-04 6 20 36 30 7 1 0 37 26 138
2018 PC-05 13 21 40 13 13 0 2 26 34 48
2017 PC 7 19 35 25 9 2 2 36 27 841
2017 PC-01 0 33 7 27 20 7 7 54 38 15
2017 PC-02 6 18 31 26 10 5 3 40 26 315
2017 PC-03 7 17 37 27 10 1 2 37 25 320
2017 PC-04 9 26 37 22 4 0 2 26 35 139
2017 PC-05 7 17 46 22 5 0 2 28 25 41
2014 PC 10 24 33 22 7 2 2 31 35 787
2014 PC-01 5 11 42 16 21 0 5 39 17 19
2014 PC-02 11 22 32 20 9 4 2 31 35 263
2014 PC-03 11 24 32 22 7 2 3 30 37 314
2014 PC-04 8 23 35 26 5 1 2 32 32 133
2014 PC-05 2 39 36 21 2 0 0 23 41 49
2011 PC 21 31 30 12 3 1 1 16 53 694
2011 PC-01 5 21 37 11 21 5 0 33 28 19
2011 PC-02 20 29 32 12 4 2 2 16 51 253
2011 PC-03 22 30 29 14 3 1 2 18 53 264
2011 PC-04 20 41 27 8 3 1 1 11 62 106
2011 PC-05 26 37 26 11 0 0 0 11 63 46
2008 PC 28 30 25 11 4 1 1 15 59 664
2008 PC-01 19 29 39 10 0 0 3 10 50 31
2008 PC-02 24 30 23 15 5 2 0 21 55 255
2008 PC-03 24 32 27 11 4 1 1 15 57 206
2008 PC-04 41 27 25 4 3 0 0 7 68 118
2008 PC-05 36 30 23 9 2 0 0 11 66 47

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 20 32 30 11 4 2 1 15 54 906
2019 PC-02 16 28 33 12 6 3 1 19 47 316
2019 PC-03 22 32 29 12 3 0 1 16 55 358
2019 PC-04 21 38 31 8 2 1 0 10 59 154
2018 PC 23 32 27 11 4 2 1 16 57 827
2018 PC-01 18 27 36 18 0 0 0 18 45 11
2018 PC-02 20 29 28 14 5 2 2 19 52 308
2018 PC-03 23 31 29 10 4 2 1 14 56 308
2018 PC-04 23 43 23 8 2 1 0 10 66 138
2018 PC-05 44 27 13 10 4 0 2 15 72 48
2017 PC 23 34 28 9 4 1 2 13 58 844
2017 PC-01 7 27 40 7 7 7 7 15 38 15
2017 PC-02 18 29 31 11 4 3 4 17 50 317
2017 PC-03 23 36 29 7 4 0 1 11 59 321
2017 PC-04 35 39 17 8 1 0 0 9 74 139
2017 PC-05 29 37 27 7 0 0 0 7 66 41
2014 PC 36 30 23 6 2 1 2 9 67 787
2014 PC-01 26 37 26 0 5 0 5 6 67 19
2014 PC-02 30 28 24 9 2 3 3 12 62 263
2014 PC-03 37 29 23 6 3 1 2 8 68 314
2014 PC-04 42 32 20 5 2 0 0 6 74 133
2014 PC-05 41 30 23 4 2 0 0 6 71 49
2011 PC 34 33 23 6 2 1 1 8 69 696
2011 PC-01 5 15 40 20 15 5 0 37 21 20
2011 PC-02 30 31 26 7 3 1 2 10 63 253
2011 PC-03 33 34 23 6 2 1 2 8 69 264
2011 PC-04 48 33 15 3 0 1 0 3 82 106
2011 PC-05 45 40 13 0 2 0 0 2 85 47
2008 PC 38 30 20 7 2 2 1 9 70 662
2008 PC-01 29 23 13 23 0 3 10 26 59 31
2008 PC-02 32 30 23 8 3 2 1 12 64 254
2008 PC-03 36 34 20 6 3 0 1 9 71 205
2008 PC-04 51 29 16 2 1 2 0 3 81 118
2008 PC-05 51 28 17 4 0 0 0 4 79 47

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 8 19 34 29 8 1 1 38 28 902
2019 PC-02 5 7 31 37 16 2 1 55 13 315
2019 PC-03 8 19 36 31 5 0 0 36 28 356
2019 PC-04 10 37 37 14 1 0 0 16 47 154
2018 PC 10 18 35 27 8 0 1 36 28 823
2018 PC-01 0 0 40 30 30 0 0 60 0 10
2018 PC-02 6 12 30 36 14 1 1 52 18 307
2018 PC-03 10 19 37 27 6 0 1 33 29 307
2018 PC-04 13 29 42 15 2 0 0 17 41 136
2018 PC-05 24 33 37 4 2 0 0 6 57 49
2017 PC 8 19 38 23 10 1 2 33 28 840
2017 PC-01 0 7 7 47 27 7 7 85 8 15
2017 PC-02 5 13 33 30 15 2 3 47 19 317
2017 PC-03 9 19 43 21 8 0 0 30 27 317
2017 PC-04 11 36 40 10 1 0 1 12 48 139
2017 PC-05 27 22 39 12 0 0 0 12 49 41
2014 PC 11 24 34 24 6 1 2 30 35 784
2014 PC-01 0 11 21 32 21 5 11 63 13 19
2014 PC-02 5 18 34 32 9 0 2 42 24 262
2014 PC-03 11 24 37 22 4 1 2 27 35 312
2014 PC-04 17 35 29 18 2 0 0 19 51 133
2014 PC-05 29 28 33 6 2 0 2 8 58 49
2011 PC 11 26 36 20 5 1 1 26 38 696
2011 PC-01 0 0 10 60 25 0 5 89 0 20
2011 PC-02 9 17 36 28 7 1 1 36 27 253
2011 PC-03 11 27 40 17 2 1 2 20 40 264
2011 PC-04 14 39 31 10 4 1 1 14 54 106
2011 PC-05 21 45 28 2 4 0 0 6 66 47
2008 PC 14 26 35 19 5 1 1 24 40 663
2008 PC-01 3 19 23 32 19 0 3 53 23 31
2008 PC-02 11 20 35 25 7 2 1 33 31 255
2008 PC-03 11 24 40 19 5 0 0 24 35 205
2008 PC-04 26 34 30 10 0 0 0 10 60 118
2008 PC-05 19 47 32 2 0 0 0 2 66 47

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 13 23 33 19 8 2 2 28 38 906
2019 PC-02 7 15 33 24 15 4 3 41 24 316
2019 PC-03 14 24 34 20 5 2 1 26 39 358
2019 PC-04 17 37 28 14 1 1 3 15 56 154
2018 PC 17 26 32 16 6 2 1 23 45 828
2018 PC-01 0 18 36 27 9 9 0 40 20 11
2018 PC-02 11 24 29 22 10 3 2 33 37 309
2018 PC-03 19 24 36 13 5 2 2 19 44 307
2018 PC-04 26 31 29 10 3 1 0 13 58 138
2018 PC-05 29 37 27 6 0 0 2 6 67 49
2017 PC 18 28 29 14 6 2 3 22 48 842
2017 PC-01 7 13 20 20 20 0 20 50 25 15
2017 PC-02 10 23 31 19 10 3 5 31 36 317
2017 PC-03 18 32 31 12 6 1 1 18 50 319
2017 PC-04 32 30 27 10 1 1 0 11 62 139
2017 PC-05 39 34 12 15 0 0 0 15 73 41
2014 PC 23 30 26 12 5 1 3 17 55 785
2014 PC-01 21 16 21 21 16 0 5 39 39 19
2014 PC-02 14 26 28 16 8 2 5 26 44 262
2014 PC-03 25 29 25 13 4 1 3 18 57 314
2014 PC-04 30 38 26 4 1 1 1 5 69 133
2014 PC-05 27 48 20 2 0 0 2 2 77 48
2011 PC 29 30 27 9 3 1 2 12 60 694
2011 PC-01 5 10 30 30 20 0 5 53 16 20
2011 PC-02 24 26 27 12 6 2 3 18 53 252
2011 PC-03 27 33 29 8 1 1 1 9 62 263
2011 PC-04 39 33 23 4 1 0 1 5 72 106
2011 PC-05 49 34 17 0 0 0 0 0 83 47
2008 PC 26 28 27 13 4 1 1 18 55 662
2008 PC-01 16 16 29 16 16 0 6 34 34 31
2008 PC-02 24 23 25 18 7 1 2 26 48 254
2008 PC-03 23 32 27 15 1 1 1 17 56 205
2008 PC-04 31 35 27 6 0 1 0 6 67 118
2008 PC-05 32 34 34 0 0 0 0 0 66 47

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 9 19 30 26 12 3 2 40 29 902
2019 PC-02 8 14 27 25 18 4 4 48 23 315
2019 PC-03 10 20 32 27 9 1 1 37 31 357
2019 PC-04 8 27 35 23 6 1 0 29 35 152
2018 PC 11 21 28 25 10 2 2 37 34 826
2018 PC-01 9 9 9 45 18 0 9 70 20 11
2018 PC-02 9 16 26 28 14 3 3 45 27 309
2018 PC-03 11 24 29 24 8 2 2 33 37 307
2018 PC-04 12 26 31 23 5 1 1 29 39 137
2018 PC-05 18 29 31 16 4 0 2 21 48 49
2017 PC 9 20 33 21 12 1 5 35 30 840
2017 PC-01 13 13 7 33 13 0 20 58 33 15
2017 PC-02 8 15 26 23 16 3 8 44 26 315
2017 PC-03 9 19 36 22 10 0 3 34 29 320
2017 PC-04 10 28 40 17 4 0 0 22 38 138
2017 PC-05 5 29 39 15 12 0 0 27 34 41
2014 PC 8 18 29 28 12 2 4 42 27 787
2014 PC-01 0 21 11 37 16 5 11 63 25 19
2014 PC-02 6 18 24 29 14 2 6 47 27 263
2014 PC-03 10 18 31 25 12 1 3 38 29 314
2014 PC-04 7 17 36 26 11 1 2 38 25 133
2014 PC-05 6 14 34 34 8 0 4 44 21 49
2011 PC 12 22 31 21 8 2 5 31 36 695
2011 PC-01 0 0 10 30 40 5 15 88 0 20
2011 PC-02 9 21 28 25 9 3 6 37 32 253
2011 PC-03 16 23 33 17 5 2 4 24 41 263
2011 PC-04 9 28 34 17 7 0 5 25 40 106
2011 PC-05 19 19 30 28 2 0 2 30 39 47
2008 PC 22 27 26 16 4 2 3 21 51 663
2008 PC-01 13 16 26 19 10 6 10 35 35 31
2008 PC-02 19 20 28 20 7 4 2 29 41 254
2008 PC-03 24 29 28 13 3 0 3 16 55 206
2008 PC-04 25 36 24 12 1 0 3 13 63 118
2008 PC-05 28 36 23 13 0 0 0 13 64 47

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 17 28 33 13 5 3 2 19 47 906
2019 PC-02 12 24 34 15 7 5 3 24 39 316
2019 PC-03 18 26 35 14 5 1 1 20 45 358
2019 PC-04 18 38 31 10 1 1 2 11 58 154
2018 PC 19 29 30 13 5 2 2 19 50 828
2018 PC-01 9 9 18 36 9 9 9 56 22 11
2018 PC-02 16 22 31 17 7 4 3 26 41 308
2018 PC-03 19 31 31 12 5 2 1 18 51 308
2018 PC-04 21 38 30 8 1 1 0 9 60 138
2018 PC-05 43 41 10 2 2 0 2 4 85 49
2017 PC 19 29 29 12 6 2 3 19 51 843
2017 PC-01 20 20 27 13 7 0 13 23 46 15
2017 PC-02 13 23 32 16 7 4 6 25 40 316
2017 PC-03 17 32 30 11 7 1 2 19 51 321
2017 PC-04 35 34 22 8 1 0 1 9 70 139
2017 PC-05 29 29 37 5 0 0 0 5 59 41
2014 PC 25 29 27 9 5 2 3 15 56 787
2014 PC-01 16 26 32 5 11 0 11 18 47 19
2014 PC-02 17 25 32 11 6 5 5 18 47 263
2014 PC-03 25 29 28 9 5 2 2 15 56 314
2014 PC-04 34 35 19 10 2 1 0 11 70 133
2014 PC-05 41 30 21 4 0 0 4 4 74 49

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 11 24 37 18 8 0 1 27 35 906
2019 PC-02 8 21 37 20 13 1 1 33 29 317
2019 PC-03 11 24 38 19 7 0 1 26 36 357
2019 PC-04 13 27 38 17 4 0 1 21 41 154

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 9 33 26 20 6 6 0 45 28 898
2019 PC-02 14 33 22 17 4 9 0 52 23 312
2019 PC-03 7 35 28 21 5 5 0 44 27 356
2019 PC-04 7 31 29 22 9 2 0 39 31 153

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 55 29 7 6 2 1 0 84 9 905
2019 PC-02 55 26 8 9 2 1 0 82 10 317
2019 PC-03 49 31 8 6 3 1 0 82 10 358
2019 PC-04 64 27 3 5 2 0 0 91 7 153
2018 PC 47 32 8 7 5 0 0 79 12 827
2018 PC-01 40 20 30 10 0 0 0 60 10 10
2018 PC-02 44 33 7 11 4 1 0 78 15 309
2018 PC-03 48 29 10 6 7 0 0 77 13 307
2018 PC-04 54 33 5 3 4 1 0 88 7 138
2018 PC-05 57 35 6 2 0 0 0 92 2 49
2017 PC 48 32 7 8 3 1 0 81 11 846
2017 PC-01 47 27 7 13 0 0 7 79 14 15
2017 PC-02 47 31 8 9 4 1 0 79 13 318
2017 PC-03 47 33 9 7 4 1 0 80 11 322
2017 PC-04 52 32 4 9 2 1 0 86 11 139
2017 PC-05 71 24 2 0 2 0 0 95 2 41
2014 PC 49 30 8 9 3 0 1 80 12 787
2014 PC-01 74 5 5 16 0 0 0 79 16 19
2014 PC-02 48 32 8 8 3 0 0 80 11 263
2014 PC-03 45 32 8 8 5 0 1 78 13 314
2014 PC-04 56 27 6 8 2 1 0 84 10 133
2014 PC-05 58 26 5 11 0 0 0 84 11 49

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 62 30 4 4 1 0 0 91 5 903
2019 PC-02 65 27 4 4 0 0 0 92 4 317
2019 PC-03 60 29 4 5 2 0 0 89 7 356
2019 PC-04 59 36 4 1 1 0 0 94 2 152
2018 PC 57 31 7 3 2 0 0 88 6 830
2018 PC-01 55 27 18 0 0 0 0 82 0 11
2018 PC-02 59 29 7 3 2 0 0 88 5 310
2018 PC-03 56 30 7 4 3 0 0 87 7 307
2018 PC-04 54 37 5 2 2 0 0 91 4 139
2018 PC-05 59 31 4 4 2 0 0 90 6 49
2017 PC 54 38 4 3 1 0 0 92 4 846
2017 PC-01 33 33 20 7 7 0 0 67 13 15
2017 PC-02 53 38 4 3 1 0 0 92 4 318
2017 PC-03 55 36 4 3 2 0 0 91 5 322
2017 PC-04 52 41 1 4 1 0 0 94 5 139
2017 PC-05 66 32 2 0 0 0 0 98 0 41
2014 PC 54 35 5 4 2 0 0 89 6 786
2014 PC-01 79 16 0 5 0 0 0 95 5 19
2014 PC-02 54 35 5 4 1 0 0 90 5 263
2014 PC-03 51 36 6 4 2 1 0 88 7 314
2014 PC-04 56 34 4 5 2 0 0 90 6 132
2014 PC-05 56 38 4 2 0 0 0 94 2 49

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 55 35 5 2 1 1 0 91 3 904
2019 PC-02 54 34 6 2 2 2 0 90 4 315
2019 PC-03 55 35 5 2 1 1 0 91 4 358
2019 PC-04 54 39 5 1 1 0 0 93 2 153
2018 PC 46 39 8 3 2 1 0 86 5 829
2018 PC-01 36 45 9 0 0 9 0 90 0 11
2018 PC-02 46 40 8 5 1 1 0 86 6 310
2018 PC-03 45 39 8 4 3 1 0 85 7 306
2018 PC-04 47 43 8 1 1 0 0 91 1 139
2018 PC-05 59 29 8 0 4 0 0 88 4 49

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 35 45 11 5 1 3 0 82 6 900
2019 PC-02 39 44 10 3 1 3 0 85 5 315
2019 PC-03 35 46 10 5 2 3 0 83 6 355
2019 PC-04 30 45 14 7 2 2 0 76 9 152
2018 PC 39 43 11 4 2 2 0 83 6 829
2018 PC-01 45 45 9 0 0 0 0 91 0 11
2018 PC-02 40 41 11 4 2 2 0 84 5 309
2018 PC-03 40 40 11 5 2 1 0 82 7 307
2018 PC-04 37 47 10 4 1 1 0 84 6 139
2018 PC-05 39 53 8 0 0 0 0 92 0 49
2017 PC 34 46 11 4 2 3 0 83 6 845
2017 PC-01 33 53 7 7 0 0 0 87 7 15
2017 PC-02 39 43 8 3 1 4 0 87 4 317
2017 PC-03 33 47 11 3 3 3 0 82 6 322
2017 PC-04 24 51 16 6 1 1 0 76 8 139
2017 PC-05 39 49 10 2 0 0 0 88 2 41
2014 PC 36 44 11 5 1 3 0 82 6 786
2014 PC-01 68 26 0 0 0 5 0 100 0 19
2014 PC-02 36 43 11 4 1 5 0 83 5 262
2014 PC-03 34 45 11 5 1 3 0 82 6 314
2014 PC-04 36 44 10 7 2 2 0 82 8 133
2014 PC-05 32 43 21 4 0 0 0 75 4 49
2011 PC 23 42 17 9 4 4 0 68 14 692
2011 PC-01 40 50 10 0 0 0 0 90 0 20
2011 PC-02 22 43 17 8 4 6 0 69 13 251
2011 PC-03 21 42 20 8 5 4 0 66 14 262
2011 PC-04 20 45 14 13 4 4 0 68 18 106
2011 PC-05 32 34 15 11 6 2 0 67 17 47

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 41 41 11 3 2 3 0 85 4 904
2019 PC-02 43 38 10 2 2 5 0 86 4 315
2019 PC-03 40 41 11 1 3 3 0 85 4 357
2019 PC-04 40 43 10 6 0 1 0 84 6 154
2018 PC 39 38 13 4 1 5 0 81 6 829
2018 PC-01 36 55 9 0 0 0 0 91 0 11
2018 PC-02 38 34 14 6 1 6 0 77 7 308
2018 PC-03 41 35 11 4 1 6 0 82 6 309
2018 PC-04 37 44 14 3 1 1 0 82 4 138
2018 PC-05 35 51 14 0 0 0 0 86 0 49
2017 PC 30 41 15 5 2 7 0 77 7 844
2017 PC-01 27 53 13 0 7 0 0 80 7 15
2017 PC-02 32 37 14 7 1 10 1 76 8 317
2017 PC-03 31 42 14 4 2 7 0 78 6 322
2017 PC-04 26 46 19 3 3 2 0 74 6 138
2017 PC-05 29 46 17 5 0 2 0 78 5 41
2014 PC 38 37 13 3 1 7 0 81 4 785
2014 PC-01 68 16 11 0 0 5 0 89 0 19
2014 PC-02 36 37 13 4 2 9 0 80 6 262
2014 PC-03 39 37 13 3 1 8 0 82 4 314
2014 PC-04 42 39 11 2 2 5 1 86 3 132
2014 PC-05 30 39 21 4 2 4 0 72 6 49

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 52 37 7 3 1 0 0 89 4 906
2019 PC-02 57 33 6 2 1 0 0 91 3 316
2019 PC-03 49 37 8 4 1 0 0 86 6 358
2019 PC-04 48 42 6 3 1 0 0 90 4 154
2018 PC 46 40 8 3 2 0 0 87 5 828
2018 PC-01 55 45 0 0 0 0 0 100 0 11
2018 PC-02 49 39 9 1 2 0 0 87 3 309
2018 PC-03 43 39 10 6 2 0 0 82 8 309
2018 PC-04 46 45 4 4 1 0 0 90 5 136
2018 PC-05 49 45 4 2 0 0 0 94 2 49
2017 PC 42 43 9 4 2 0 0 85 6 846
2017 PC-01 27 60 7 7 0 0 0 87 7 15
2017 PC-02 47 37 11 5 1 0 0 83 6 318
2017 PC-03 40 45 8 4 2 0 0 85 6 322
2017 PC-04 34 52 7 5 2 0 0 86 7 139
2017 PC-05 54 41 2 2 0 0 0 95 2 41
2014 PC 41 40 11 5 2 1 0 82 7 786
2014 PC-01 79 11 5 0 0 5 0 94 0 19
2014 PC-02 41 38 14 4 2 1 0 80 6 262
2014 PC-03 40 41 9 7 2 0 0 82 9 314
2014 PC-04 41 44 10 3 2 0 0 85 5 133
2014 PC-05 38 50 10 0 2 0 0 88 2 49
2011 PC 28 40 16 10 6 0 0 68 15 691
2011 PC-01 45 45 10 0 0 0 0 90 0 20
2011 PC-02 27 43 16 7 6 0 0 71 13 251
2011 PC-03 27 39 18 10 6 0 0 66 16 261
2011 PC-04 26 41 14 12 7 0 0 67 19 106
2011 PC-05 32 30 15 19 4 0 0 62 23 47
2008 PC 26 37 18 12 6 0 0 64 18 663
2008 PC-01 32 45 16 0 6 0 0 77 6 31
2008 PC-02 30 43 15 7 4 1 1 74 11 255
2008 PC-03 22 37 22 14 5 0 0 59 19 205
2008 PC-04 21 31 19 17 12 0 0 53 29 118
2008 PC-05 30 28 21 17 4 0 0 57 21 47

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 34 31 13 7 3 7 6 74 11 903
2019 PC-02 36 27 11 6 2 10 7 77 10 315
2019 PC-03 30 32 13 9 4 8 4 71 14 358
2019 PC-04 38 35 15 7 1 2 2 76 8 152
2018 PC 23 36 16 7 4 8 5 68 13 828
2018 PC-01 27 27 9 18 0 9 9 67 22 11
2018 PC-02 25 33 15 7 4 11 6 69 14 309
2018 PC-03 25 33 18 7 6 7 5 65 14 307
2018 PC-04 19 46 12 7 3 7 7 74 12 138
2018 PC-05 22 51 18 0 2 4 2 78 2 49
2017 PC 29 34 14 8 3 7 6 72 12 845
2017 PC-01 20 73 0 0 0 0 7 100 0 15
2017 PC-02 32 28 16 7 3 9 6 70 12 318
2017 PC-03 26 35 14 9 3 7 7 70 14 322
2017 PC-04 24 40 14 10 3 4 6 71 14 139
2017 PC-05 45 48 3 5 0 0 0 93 5 40
2014 PC 33 32 11 8 4 6 6 73 14 787
2014 PC-01 74 16 5 5 0 0 0 89 5 19
2014 PC-02 32 27 12 7 5 8 8 71 15 263
2014 PC-03 30 33 11 9 4 6 5 71 16 314
2014 PC-04 35 40 11 5 5 3 2 79 10 133
2014 PC-05 36 42 7 11 0 0 4 81 11 49

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 33 45 11 6 2 2 1 80 8 904
2019 PC-02 35 37 12 8 2 3 1 76 11 316
2019 PC-03 30 50 10 6 2 1 1 82 8 358
2019 PC-04 36 47 11 4 1 1 1 84 5 152
2018 PC 32 42 12 8 3 3 0 76 12 827
2018 PC-01 18 55 27 0 0 0 0 73 0 11
2018 PC-02 26 40 14 12 4 4 1 69 16 307
2018 PC-03 32 42 12 8 3 3 0 77 11 308
2018 PC-04 40 46 8 3 3 0 0 86 6 138
2018 PC-05 53 31 10 4 2 0 0 84 6 49
2017 PC 34 42 11 7 3 3 1 79 10 843
2017 PC-01 27 53 7 13 0 0 0 80 13 15
2017 PC-02 28 43 13 7 3 5 1 76 10 318
2017 PC-03 36 41 10 7 3 2 1 80 10 320
2017 PC-04 42 36 9 6 4 3 0 81 10 138
2017 PC-05 46 41 2 5 2 2 0 90 8 41
2014 PC 42 40 8 6 2 1 1 84 8 786
2014 PC-01 42 32 5 5 11 5 0 78 17 19
2014 PC-02 36 45 9 6 1 2 1 83 7 262
2014 PC-03 43 38 9 5 2 1 1 83 7 314
2014 PC-04 53 35 5 5 2 0 0 88 7 133
2014 PC-05 50 37 4 7 0 0 2 89 7 49
2011 PC 32 41 12 8 4 3 1 75 13 694
2011 PC-01 20 40 15 5 5 15 0 71 12 20
2011 PC-02 27 44 11 9 4 4 1 75 14 252
2011 PC-03 34 37 13 8 5 3 0 73 13 263
2011 PC-04 36 43 9 7 4 1 0 80 10 106
2011 PC-05 34 38 9 9 6 2 2 76 16 47
2008 PC 26 37 15 12 7 3 1 65 19 663
2008 PC-01 19 35 13 19 6 6 0 59 28 31
2008 PC-02 26 40 16 9 6 3 1 69 15 255
2008 PC-03 23 36 15 15 6 3 1 62 22 206
2008 PC-04 32 34 13 8 10 2 1 68 18 117
2008 PC-05 28 30 11 21 6 2 2 60 29 47

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 33 45 15 3 1 2 0 80 5 902
2019 PC-02 34 45 15 3 1 2 0 81 4 316
2019 PC-03 34 44 14 4 1 2 0 80 6 356
2019 PC-04 34 47 14 3 1 0 0 82 4 152
2018 PC 31 41 18 6 2 2 0 74 8 822
2018 PC-01 27 55 18 0 0 0 0 82 0 11
2018 PC-02 30 39 22 5 2 2 0 70 7 306
2018 PC-03 30 43 15 7 3 2 0 75 10 307
2018 PC-04 36 41 16 7 1 0 0 76 8 135
2018 PC-05 39 37 20 2 2 0 0 76 4 49

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 19 29 20 11 7 12 2 56 21 904
2019 PC-02 22 28 17 11 5 14 3 60 20 316
2019 PC-03 17 31 19 11 9 12 1 55 23 357
2019 PC-04 21 28 22 9 9 10 1 55 20 153
2018 PC 17 30 18 13 9 11 1 54 25 830
2018 PC-01 18 36 27 9 0 9 0 60 10 11
2018 PC-02 16 28 19 15 7 14 1 52 25 309
2018 PC-03 16 31 16 14 11 11 0 54 28 308
2018 PC-04 21 29 19 11 9 9 3 57 22 139
2018 PC-05 31 27 16 12 4 6 4 64 18 49
2017 PC 16 28 18 13 10 12 2 52 26 843
2017 PC-01 20 33 27 13 7 0 0 53 20 15
2017 PC-02 17 31 18 10 10 13 2 56 23 318
2017 PC-03 16 25 15 17 11 14 3 49 33 321
2017 PC-04 17 25 23 12 10 12 1 48 26 137
2017 PC-05 15 49 17 7 7 5 0 67 15 41
2014 PC 16 26 17 16 10 14 2 49 31 786
2014 PC-01 32 37 11 0 11 11 0 76 12 19
2014 PC-02 16 28 17 15 9 13 2 52 28 262
2014 PC-03 16 23 16 16 12 15 2 47 34 314
2014 PC-04 13 26 16 19 9 16 1 47 33 133
2014 PC-05 18 31 22 12 9 6 2 53 23 49
2011 PC 9 24 20 18 14 13 3 39 38 692
2011 PC-01 25 20 15 10 5 20 5 60 20 20
2011 PC-02 8 26 19 18 12 14 3 41 36 253
2011 PC-03 9 20 21 19 14 15 3 35 40 261
2011 PC-04 8 23 21 20 16 11 2 35 41 106
2011 PC-05 9 30 20 13 20 7 2 43 36 46

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 36 46 5 10 2 0 0 82 13 903
2019 PC-02 38 46 5 7 3 0 0 84 10 315
2019 PC-03 36 47 5 10 2 0 0 83 12 356
2019 PC-04 34 44 6 13 2 0 0 79 15 154
2017 PC 27 51 4 14 4 0 0 78 18 846
2017 PC-01 20 60 0 20 0 0 0 80 20 15
2017 PC-02 27 52 4 13 4 0 0 79 16 318
2017 PC-03 29 51 4 12 4 0 0 80 17 322
2017 PC-04 24 46 5 21 4 0 0 70 25 139
2017 PC-05 29 46 2 17 5 0 0 76 22 41
2014 PC 29 51 5 11 4 0 0 79 16 787
2014 PC-01 26 63 0 11 0 0 0 89 11 19
2014 PC-02 29 51 5 11 3 0 0 80 15 263
2014 PC-03 29 54 3 10 4 0 0 82 14 314
2014 PC-04 27 44 8 14 6 0 0 71 20 133
2014 PC-05 33 42 8 13 4 0 0 75 17 49
2011 PC 29 51 3 13 3 0 0 80 17 694
2011 PC-01 40 50 0 10 0 0 0 90 10 20
2011 PC-02 32 51 4 11 2 0 0 83 13 253
2011 PC-03 26 52 3 14 5 0 0 78 18 262
2011 PC-04 25 54 2 16 4 0 0 78 20 106
2011 PC-05 38 36 2 17 6 0 0 74 23 47
2008 PC 36 45 5 11 3 0 0 81 14 664
2008 PC-01 39 48 3 6 3 0 0 87 10 31
2008 PC-02 34 47 5 11 3 0 0 81 14 255
2008 PC-03 35 45 5 10 4 0 0 81 14 206
2008 PC-04 40 41 3 11 5 1 0 81 16 118
2008 PC-05 40 43 6 11 0 0 0 83 11 47

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 42 35 7 11 5 0 0 77 16 906
2019 PC-02 41 38 9 9 3 0 0 80 12 317
2019 PC-03 40 35 6 14 4 0 0 75 18 357
2019 PC-04 44 31 6 10 9 0 0 75 19 154
2017 PC 44 38 6 8 4 0 0 82 12 846
2017 PC-01 33 60 7 0 0 0 0 93 0 15
2017 PC-02 43 40 7 8 2 0 0 83 10 318
2017 PC-03 43 36 7 9 5 0 0 79 14 322
2017 PC-04 46 37 4 6 6 0 0 84 13 139
2017 PC-05 56 32 0 10 2 0 0 88 12 41
2014 PC 49 34 5 8 4 0 0 83 12 787
2014 PC-01 74 26 0 0 0 0 0 100 0 19
2014 PC-02 46 36 5 9 4 0 0 82 13 263
2014 PC-03 49 33 6 7 4 0 0 82 12 314
2014 PC-04 49 33 7 7 4 0 0 82 11 133
2014 PC-05 45 39 2 10 4 0 0 84 14 49
2011 PC 40 42 7 8 3 0 0 82 11 695
2011 PC-01 50 45 5 0 0 0 0 95 0 20
2011 PC-02 40 43 9 6 2 0 0 83 8 253
2011 PC-03 36 46 6 9 3 0 0 82 11 263
2011 PC-04 46 33 6 9 6 0 0 79 15 106
2011 PC-05 49 32 6 11 2 0 0 81 13 47

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 54 38 5 2 1 0 0 92 3 892
2019 PC-02 51 39 6 3 1 0 0 90 4 312
2019 PC-03 53 38 4 2 2 0 0 92 4 351
2019 PC-04 58 38 2 1 1 1 0 96 2 154
2017 PC 53 36 7 3 0 0 0 89 3 843
2017 PC-01 53 47 0 0 0 0 0 100 0 15
2017 PC-02 50 37 9 3 0 0 0 87 4 318
2017 PC-03 51 38 7 3 1 0 0 89 4 320
2017 PC-04 58 34 5 2 1 0 1 92 3 139
2017 PC-05 80 13 5 3 0 0 0 93 3 40
2014 PC 54 34 5 5 1 0 1 89 6 787
2014 PC-01 63 37 0 0 0 0 0 100 0 19
2014 PC-02 51 35 7 5 2 0 1 87 6 263
2014 PC-03 57 30 4 5 2 1 1 88 7 314
2014 PC-04 54 38 3 5 1 0 0 92 5 133
2014 PC-05 52 44 0 4 0 0 0 96 4 49

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 64 18 5 7 4 0 1 83 12 901
2019 PC-02 68 17 5 7 2 0 1 86 9 315
2019 PC-03 63 18 5 10 3 0 1 82 13 356
2019 PC-04 63 17 7 6 7 0 1 80 13 152
2017 PC 63 15 5 10 4 0 2 80 15 845
2017 PC-01 67 27 0 7 0 0 0 93 7 15
2017 PC-02 64 16 5 9 4 0 2 82 13 318
2017 PC-03 63 15 5 10 5 1 2 80 15 322
2017 PC-04 59 14 8 13 4 0 2 75 17 138
2017 PC-05 59 15 5 15 7 0 0 73 22 41
2014 PC 63 16 6 8 5 0 2 80 14 787
2014 PC-01 79 21 0 0 0 0 0 100 0 19
2014 PC-02 63 17 6 9 4 0 1 81 13 263
2014 PC-03 63 15 5 8 6 0 3 80 14 314
2014 PC-04 65 14 7 8 6 0 1 80 14 133
2014 PC-05 61 15 6 10 8 0 0 76 18 49
2011 PC 60 16 4 12 7 0 2 77 19 694
2011 PC-01 85 10 0 0 5 0 0 95 5 20
2011 PC-02 57 16 6 13 6 0 3 75 19 253
2011 PC-03 60 16 2 13 7 0 2 77 20 262
2011 PC-04 65 12 4 14 4 0 1 78 18 106
2011 PC-05 51 23 6 4 15 0 0 74 19 47
2008 PC 59 17 7 11 5 0 1 77 16 663
2008 PC-01 68 19 3 3 6 0 0 87 10 31
2008 PC-02 59 16 8 11 5 0 1 75 16 255
2008 PC-03 58 20 5 13 4 0 1 78 17 205
2008 PC-04 60 14 8 10 6 1 1 76 16 118
2008 PC-05 60 19 9 13 0 0 0 79 13 47

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 68 18 4 6 2 0 2 88 8 905
2019 PC-02 71 18 3 4 2 0 2 91 6 317
2019 PC-03 68 19 4 6 2 0 1 88 8 358
2019 PC-04 65 16 7 8 1 1 3 83 10 153
2017 PC 67 17 5 5 2 0 3 87 8 845
2017 PC-01 80 20 0 0 0 0 0 100 0 15
2017 PC-02 68 18 5 4 2 0 2 88 7 318
2017 PC-03 66 18 5 5 2 0 4 87 7 322
2017 PC-04 67 14 7 8 1 0 3 84 10 138
2017 PC-05 71 17 2 7 2 0 0 88 10 41
2014 PC 70 14 5 7 2 0 3 86 9 785
2014 PC-01 89 5 5 0 0 0 0 95 0 19
2014 PC-02 71 13 4 6 2 0 3 87 8 262
2014 PC-03 69 13 3 8 2 1 3 86 11 314
2014 PC-04 70 14 8 5 2 0 2 85 6 132
2014 PC-05 71 19 4 6 0 0 0 90 6 49
2011 PC 65 15 6 8 2 0 4 84 10 696
2011 PC-01 85 5 10 0 0 0 0 90 0 20
2011 PC-02 66 15 6 6 3 0 4 85 10 253
2011 PC-03 63 15 6 8 3 0 5 82 11 264
2011 PC-04 68 12 2 12 2 0 4 83 15 106
2011 PC-05 60 23 6 9 0 0 2 85 9 47
2008 PC 63 16 5 5 4 0 6 85 10 663
2008 PC-01 68 19 0 0 6 0 6 93 7 31
2008 PC-02 60 18 5 5 5 0 7 84 10 255
2008 PC-03 67 13 5 5 2 0 7 86 8 205
2008 PC-04 61 17 5 7 8 1 2 80 15 118
2008 PC-05 72 15 6 6 0 0 0 87 6 47

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 83 10 2 2 1 0 2 95 3 904
2019 PC-02 84 9 1 3 1 1 3 95 4 316
2019 PC-03 85 10 3 1 1 0 1 95 2 356
2019 PC-04 79 10 4 2 1 1 3 93 3 154
2017 PC 80 12 2 1 1 0 3 95 2 844
2017 PC-01 73 27 0 0 0 0 0 100 0 15
2017 PC-02 81 13 1 1 1 0 3 96 2 317
2017 PC-03 79 11 3 1 2 0 3 94 3 322
2017 PC-04 79 13 3 1 1 0 4 95 2 138
2017 PC-05 83 10 5 2 0 0 0 93 2 41
2014 PC 80 10 3 2 1 0 4 93 3 787
2014 PC-01 100 0 0 0 0 0 0 100 0 19
2014 PC-02 78 12 3 0 2 0 5 95 2 263
2014 PC-03 80 9 2 3 1 0 4 93 4 314
2014 PC-04 82 8 4 2 2 0 2 92 4 133
2014 PC-05 72 16 7 0 3 0 2 90 3 49
2011 PC 76 13 3 2 2 0 5 93 4 696
2011 PC-01 80 15 5 0 0 0 0 95 0 20
2011 PC-02 75 12 4 1 2 0 6 92 3 253
2011 PC-03 73 13 3 3 2 0 5 91 5 264
2011 PC-04 79 13 2 1 1 0 4 96 2 106
2011 PC-05 79 13 2 2 2 0 2 93 4 47
2008 PC 78 9 2 2 3 0 5 93 6 663
2008 PC-01 81 13 0 0 0 0 6 100 0 31
2008 PC-02 75 11 2 2 3 0 6 92 5 255
2008 PC-03 81 6 0 3 3 0 6 93 7 206
2008 PC-04 75 9 4 4 4 1 2 87 9 118
2008 PC-05 91 9 0 0 0 0 0 100 0 46

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 41 30 12 5 1 10 1 79 7 907
2019 PC-02 44 26 10 6 2 11 2 80 8 317
2019 PC-03 42 31 11 4 1 9 1 81 6 358
2019 PC-04 37 36 15 4 2 6 1 78 6 154

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 34 51 7 6 1 0 0 86 7 905
2019 PC-02 29 51 8 9 3 0 1 80 12 316
2019 PC-03 33 53 8 5 1 0 0 86 6 358
2019 PC-04 44 49 5 2 0 0 0 93 2 154

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 63 26 4 2 0 4 0 93 3 906
2019 PC-02 63 24 4 2 0 6 1 93 3 317
2019 PC-03 62 28 4 1 1 4 0 94 2 357
2019 PC-04 66 27 6 2 0 0 0 92 2 154

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 8 92 904
2019 PC-02 10 90 315
2019 PC-03 8 92 358
2019 PC-04 8 92 153
2018 PC 9 91 826
2018 PC-02 11 89 308
2018 PC-03 9 91 309
2018 PC-04 7 93 136

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 39 61 76
2019 PC-02 52 48 31
2019 PC-03 30 70 27
2018 PC 46 54 78
2018 PC-02 55 45 33
2018 PC-03 48 52 29

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 67 33 76
2019 PC-02 71 29 31
2019 PC-03 67 33 27
2018 PC 62 38 78
2018 PC-02 64 36 33
2018 PC-03 55 45 29

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 11 89 76
2019 PC-02 0 100 31
2018 PC 10 90 78
2018 PC-03 17 83 29

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 0 100 76
2019 PC-02 0 100 31
2019 PC-03 0 100 27
2018 PC 0 100 78
2018 PC-02 0 100 33
2018 PC-03 0 100 29
2018 PC-04 0 100 10

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 31 69 74
2019 PC-02 26 74 31
2019 PC-03 42 58 26
2018 PC 44 56 78
2018 PC-02 42 58 33
2018 PC-03 45 55 29

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 42 58 74
2019 PC-02 52 48 31
2019 PC-03 35 65 26
2018 PC 51 49 78
2018 PC-02 55 45 33
2018 PC-03 41 59 29

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 42 58 74
2019 PC-02 39 61 31
2019 PC-03 50 50 26
2018 PC 47 53 78
2018 PC-02 45 55 33
2018 PC-03 52 48 29

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 38 62 74
2019 PC-02 45 55 31
2019 PC-03 35 65 26
2018 PC 40 60 78
2018 PC-02 39 61 33
2018 PC-03 38 62 29

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 34 66 74
2019 PC-02 32 68 31
2019 PC-03 38 62 26
2018 PC 45 55 78
2018 PC-02 33 67 33
2018 PC-03 48 52 29

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 65 35 74
2019 PC-02 65 35 31
2019 PC-03 62 38 26
2018 PC 58 42 78
2018 PC-02 61 39 33
2018 PC-03 52 48 29

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 30 70 74
2019 PC-02 26 74 31
2019 PC-03 27 73 26
2018 PC 32 68 78
2018 PC-02 24 76 33
2018 PC-03 41 59 29

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 0 100 74
2019 PC-02 0 100 31
2019 PC-03 0 100 26

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 9 91 74
2018 PC 9 91 78
2018 PC-04 0 100 10

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 42 58 74
2019 PC-02 45 55 31
2019 PC-03 38 62 26
2018 PC 40 60 78
2018 PC-02 39 61 33
2018 PC-03 38 62 29

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 22 78 74
2019 PC-03 27 73 26
2018 PC 18 82 78
2018 PC-02 21 79 33

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 22 78 74
2019 PC-02 29 71 31
2018 PC 18 82 78
2018 PC-02 15 85 33
2018 PC-03 24 76 29

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 48 52 73
2019 PC-02 50 50 30
2019 PC-03 42 58 26
2018 PC 64 36 78
2018 PC-02 64 36 33
2018 PC-03 66 34 29

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 33 67 73
2019 PC-02 37 63 30
2019 PC-03 19 81 26
2018 PC 33 67 78
2018 PC-02 36 64 33
2018 PC-03 28 72 29

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 12 88 73
2018 PC 13 87 78
2018 PC-03 17 83 29

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 25 75 73
2019 PC-02 23 77 30
2019 PC-03 35 65 26
2018 PC 24 76 78
2018 PC-02 24 76 33
2018 PC-03 28 72 29

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 23 77 73
2019 PC-02 20 80 30
2019 PC-03 27 73 26
2018 PC 10 90 78

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 12 88 73
2019 PC-02 17 83 30
2018 PC 13 87 78
2018 PC-02 18 82 33

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 12 88 73
2018 PC 13 87 78

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 26 74 73
2019 PC-02 23 77 30
2019 PC-03 31 69 26
2018 PC 22 78 78
2018 PC-02 24 76 33
2018 PC-03 24 76 29

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PC 9 91 75

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PC 25 75 75
2018 PC-02 24 76 33
2018 PC-03 31 69 26

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PC 15 85 75
2018 PC-02 18 82 33

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PC 8 92 75

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PC 16 84 75
2018 PC-02 15 85 33
2018 PC-03 23 77 26

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PC 12 88 75

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PC 17 83 75
2018 PC-02 18 82 33
2018 PC-03 27 73 26

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PC 9 91 75
2018 PC-02 18 82 33

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PC 28 72 75
2018 PC-02 36 64 33

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PC 9 91 75

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PC 39 61 75
2018 PC-02 42 58 33
2018 PC-03 35 65 26

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PC 59 41 75
2018 PC-02 58 42 33
2018 PC-03 58 42 26

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PC 11 89 75

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 10 90 900
2019 PC-02 10 90 315
2019 PC-03 10 90 356
2019 PC-04 14 86 153

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 12 16 15 5 4 37 10 53 17 905
2019 PC-02 15 14 11 4 3 39 13 61 16 316
2019 PC-03 8 16 18 6 4 40 8 46 19 357
2019 PC-04 12 21 19 4 5 29 10 55 15 154
2018 PC 11 17 17 6 4 38 8 50 18 823
2018 PC-01 0 9 9 0 0 36 45 50 0 11
2018 PC-02 11 16 15 6 5 38 9 50 21 308
2018 PC-03 10 14 18 7 3 42 6 46 20 305
2018 PC-04 11 21 17 2 4 37 7 58 12 136
2018 PC-05 18 29 22 6 4 18 2 59 13 49
2017 PC 10 16 19 4 4 37 9 49 15 846
2017 PC-01 7 47 7 20 0 13 7 67 25 15
2017 PC-02 11 11 18 3 3 43 12 49 12 318
2017 PC-03 9 17 19 4 5 38 9 47 17 322
2017 PC-04 9 15 24 4 7 32 9 42 18 139
2017 PC-05 12 44 17 2 5 17 2 70 9 41
2014 PC 11 13 18 5 3 42 10 48 15 786
2014 PC-01 21 16 11 0 5 42 5 70 10 19
2014 PC-02 8 11 13 4 2 50 11 49 17 262
2014 PC-03 10 11 22 4 2 41 10 42 13 314
2014 PC-04 15 14 17 5 3 38 8 54 15 133
2014 PC-05 14 30 24 8 2 14 8 57 13 49

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 31 38 14 4 3 10 0 76 8 907
2019 PC-02 33 35 11 5 2 13 0 79 9 317
2019 PC-03 30 36 18 4 3 9 0 73 8 358
2019 PC-04 29 45 13 3 5 6 0 79 8 154
2018 PC 24 39 18 5 3 11 0 71 8 826
2018 PC-01 18 55 18 0 0 9 0 80 0 11
2018 PC-02 23 38 18 3 4 13 1 70 9 309
2018 PC-03 25 37 17 6 2 12 0 71 9 305
2018 PC-04 25 42 18 5 3 7 1 72 9 138
2018 PC-05 31 49 16 4 0 0 0 80 4 49
2017 PC 23 40 18 3 3 11 1 73 7 846
2017 PC-01 20 40 20 7 0 13 0 69 8 15
2017 PC-02 24 40 14 2 2 17 1 78 5 318
2017 PC-03 23 41 19 3 4 9 1 71 8 322
2017 PC-04 22 33 25 6 3 9 1 62 10 139
2017 PC-05 29 61 5 0 2 2 0 93 3 41
2014 PC 23 32 19 5 2 18 1 68 9 786
2014 PC-01 42 11 11 11 0 26 0 71 14 19
2014 PC-02 22 32 14 3 2 25 2 74 7 262
2014 PC-03 22 30 22 6 2 17 1 64 10 314
2014 PC-04 26 34 21 4 2 12 1 69 7 133
2014 PC-05 26 34 24 11 3 2 0 61 14 49
2011 PC 27 40 16 6 3 7 0 73 10 692
2011 PC-01 47 26 21 0 0 5 0 78 0 19
2011 PC-02 30 39 16 4 4 6 0 74 8 253
2011 PC-03 24 42 16 8 2 8 0 72 11 261
2011 PC-04 25 42 17 8 3 6 0 71 11 106
2011 PC-05 26 43 17 6 4 4 0 71 11 47

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 4 96 902
2019 PC-02 5 95 314
2019 PC-03 4 96 358
2018 PC 5 95 827
2018 PC-01 0 100 10
2018 PC-02 5 95 308
2018 PC-03 7 93 308

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 26 74 34
2019 PC-02 35 65 17
2018 PC 23 77 44
2018 PC-02 38 63 16

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 79 21 34
2018 PC 84 16 44

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 0 100 34
2019 PC-02 0 100 17
2018 PC 0 100 44
2018 PC-02 0 100 16
2018 PC-03 0 100 22

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 0 100 34
2019 PC-02 0 100 17
2018 PC 0 100 44
2018 PC-02 0 100 16
2018 PC-03 0 100 22

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PC 0 100 44
2018 PC-02 0 100 16
2018 PC-03 0 100 22

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 26 74 34
2019 PC-03 47 53 15
2018 PC 11 89 44

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 21 79 34
2019 PC-03 33 67 15

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 15 85 34
2018 PC 23 77 44
2018 PC-03 32 68 22

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 26 74 34
2018 PC 23 77 44
2018 PC-03 27 73 22

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 0 100 34
2019 PC-02 0 100 17
2018 PC 0 100 44
2018 PC-02 0 100 16
2018 PC-03 0 100 22

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 0 100 34
2019 PC-02 0 100 17
2018 PC 0 100 44
2018 PC-02 0 100 16
2018 PC-03 0 100 22

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 18 82 34
2019 PC-02 29 71 17
2018 PC 18 82 44
2018 PC-02 31 69 16

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 0 100 34
2019 PC-02 0 100 17
2018 PC 0 100 44
2018 PC-02 0 100 16
2018 PC-03 0 100 22

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 18 82 34
2018 PC 16 84 44

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 0 100 34
2019 PC-02 0 100 17
2018 PC 0 100 44
2018 PC-02 0 100 16
2018 PC-03 0 100 22

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PC 27 73 44

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 35 65 34
2019 PC-02 47 53 17
2018 PC 34 66 44
2018 PC-02 38 63 16
2018 PC-03 23 77 22

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 15 85 34
2018 PC 16 84 44

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 32 68 34
2019 PC-02 35 65 17
2018 PC 20 80 44
2018 PC-03 23 77 22

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PC 0 100 44
2018 PC-02 0 100 16
2018 PC-03 0 100 22

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 41 59 34
2019 PC-02 35 65 17
2018 PC 52 48 44
2018 PC-02 63 38 16
2018 PC-03 50 50 22

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PC 21 79 42

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PC 0 100 42
2018 PC-02 0 100 15
2018 PC-03 0 100 21

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PC 0 100 42
2018 PC-02 0 100 15
2018 PC-03 0 100 21

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PC 0 100 42
2018 PC-02 0 100 15
2018 PC-03 0 100 21

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PC 29 71 42
2018 PC-02 40 60 15
2018 PC-03 24 76 21

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PC 12 88 42

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PC 29 71 42
2018 PC-03 24 76 21

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PC 64 36 42
2018 PC-02 47 53 15
2018 PC-03 71 29 21

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PC 0 100 42
2018 PC-02 0 100 15
2018 PC-03 0 100 21

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 5 95 903
2019 PC-02 5 95 315
2019 PC-03 5 95 358
2019 PC-04 6 94 154

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 13 14 15 2 1 44 10 59 7 904
2019 PC-02 14 13 12 3 1 45 13 64 9 316
2019 PC-03 11 13 18 2 1 47 7 54 7 356
2019 PC-04 12 18 18 3 1 38 10 59 8 154
2018 PC 12 15 19 2 2 42 7 52 9 826
2018 PC-01 9 9 9 0 0 36 36 67 0 11
2018 PC-02 13 15 17 1 3 43 8 57 9 309
2018 PC-03 10 13 21 4 2 46 5 46 12 308
2018 PC-04 10 19 19 1 2 39 9 56 7 136
2018 PC-05 19 25 29 2 0 21 4 58 3 48
2017 PC 10 15 17 2 1 46 9 54 8 844
2017 PC-01 7 33 7 7 0 20 27 75 13 15
2017 PC-02 10 14 17 4 1 47 8 52 11 318
2017 PC-03 9 12 18 2 2 50 9 50 8 320
2017 PC-04 11 14 18 1 1 46 8 56 5 139
2017 PC-05 17 34 17 0 0 24 7 75 0 41
2014 PC 11 12 16 2 1 49 8 54 8 786
2014 PC-01 11 11 16 0 0 53 11 57 0 19
2014 PC-02 10 12 14 2 2 52 9 55 9 263
2014 PC-03 9 11 18 4 1 50 8 47 11 314
2014 PC-04 16 11 13 2 1 49 9 64 5 132
2014 PC-05 20 23 22 0 2 27 6 64 3 49

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 32 35 14 3 1 14 1 79 5 907
2019 PC-02 32 32 14 3 1 18 1 78 4 317
2019 PC-03 32 35 16 3 1 11 0 76 5 358
2019 PC-04 35 43 10 4 1 8 0 85 5 154
2018 PC 25 38 18 3 2 13 0 73 6 829
2018 PC-01 18 55 18 0 0 9 0 80 0 11
2018 PC-02 23 37 19 2 3 15 1 72 6 308
2018 PC-03 25 34 19 5 2 15 0 70 8 308
2018 PC-04 27 43 15 3 3 8 1 77 6 139
2018 PC-05 29 53 16 2 0 0 0 82 2 49
2017 PC 27 36 16 3 1 15 1 75 5 846
2017 PC-01 33 27 13 7 0 13 7 75 8 15
2017 PC-02 25 39 14 2 1 16 1 78 4 318
2017 PC-03 27 34 17 4 2 15 1 72 7 322
2017 PC-04 29 31 21 3 1 15 1 71 4 139
2017 PC-05 34 54 7 0 0 2 2 92 0 41
2014 PC 26 29 16 3 1 24 1 73 6 787
2014 PC-01 32 32 5 0 0 26 5 92 0 19
2014 PC-02 26 31 10 2 1 27 2 81 4 263
2014 PC-03 23 26 19 4 2 26 1 67 7 314
2014 PC-04 32 25 18 4 1 19 1 72 6 133
2014 PC-05 30 41 21 2 2 4 0 74 4 49
2011 PC 30 40 14 4 2 10 0 77 7 696
2011 PC-01 40 40 15 0 0 5 0 84 0 20
2011 PC-02 30 39 13 4 3 10 0 78 7 253
2011 PC-03 27 41 13 7 1 11 0 76 9 264
2011 PC-04 30 39 15 1 4 11 0 78 5 106
2011 PC-05 34 45 11 6 2 2 0 80 9 47

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 10 90 905
2019 PC-02 13 87 315
2019 PC-03 10 90 358
2019 PC-04 8 92 154
2017 PC 12 88 844
2017 PC-01 0 100 15
2017 PC-02 15 85 318
2017 PC-03 13 87 321
2017 PC-04 10 90 138
2014 PC 13 87 786
2014 PC-02 13 87 262
2014 PC-03 14 86 314
2014 PC-04 8 92 133
2014 PC-05 13 87 49

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 87 13 91
2019 PC-02 86 14 42
2019 PC-03 91 9 34
2017 PC 74 26 105
2017 PC-02 80 20 46
2017 PC-03 69 31 42
2017 PC-04 64 36 14
2014 PC 82 18 100
2014 PC-02 82 18 34
2014 PC-03 84 16 43
2014 PC-04 73 27 11

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 66 29 5 0 0 0 0 95 0 79
2019 PC-02 61 28 11 0 0 0 0 89 0 36
2019 PC-03 71 29 0 0 0 0 0 100 0 31
2017 PC 53 32 4 4 4 1 3 88 8 78
2017 PC-02 43 38 5 5 8 0 0 81 13 37
2017 PC-03 62 28 3 3 0 0 3 93 4 29
2014 PC 63 31 1 4 1 0 0 94 5 82
2014 PC-02 68 25 0 4 4 0 0 93 7 28
2014 PC-03 58 39 0 3 0 0 0 97 3 36
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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 69 21 5 3 1 1 0 91 4 906
2019 PC-02 71 19 4 3 1 1 0 91 4 316
2019 PC-03 68 21 6 2 1 2 0 90 4 358
2019 PC-04 68 21 5 4 1 1 0 89 5 154
2018 PC 60 26 7 3 3 1 0 86 7 822
2018 PC-01 45 45 0 9 0 0 0 91 9 11
2018 PC-02 62 24 6 5 3 1 0 87 7 310
2018 PC-03 61 25 8 3 3 1 0 86 6 301
2018 PC-04 58 30 5 2 3 2 0 90 5 138
2018 PC-05 56 25 8 2 6 2 0 83 9 48
2017 PC 62 23 7 3 3 1 0 87 6 845
2017 PC-01 79 14 7 0 0 0 0 93 0 14
2017 PC-02 65 19 9 4 2 1 0 84 7 318
2017 PC-03 59 28 5 3 3 2 0 88 7 322
2017 PC-04 63 24 6 1 3 1 0 89 4 139
2017 PC-05 66 22 7 0 5 0 0 88 5 41

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 16 47 20 9 3 3 3 66 13 290
2019 PC-02 29 35 12 12 6 6 0 69 19 17
2019 PC-03 14 49 19 11 2 4 1 66 14 84
2019 PC-04 12 53 19 8 2 3 3 69 11 128
2019 PC-05 23 36 26 8 4 0 4 61 12 53

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 35 48 11 4 1 2 0 84 5 904
2019 PC-02 36 43 13 3 1 4 0 82 4 315
2019 PC-03 35 50 9 4 1 1 0 86 5 357
2019 PC-04 35 51 9 3 1 0 0 86 5 154
2018 PC 30 49 10 6 3 2 0 81 9 830
2018 PC-01 36 27 18 9 0 9 0 70 10 11
2018 PC-02 27 48 11 7 4 3 0 77 12 310
2018 PC-03 32 48 11 5 2 2 0 82 7 308
2018 PC-04 29 53 9 6 1 1 0 83 8 139
2018 PC-05 33 54 6 4 2 0 0 88 6 48
2017 PC 20 49 16 7 3 4 0 73 10 845
2017 PC-01 13 53 20 0 7 7 0 71 7 15
2017 PC-02 18 50 16 7 3 6 0 73 11 317
2017 PC-03 22 47 17 8 3 2 0 72 11 322
2017 PC-04 20 58 10 6 2 4 0 81 9 139
2017 PC-05 29 39 24 7 0 0 0 68 7 41

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 25 43 17 10 4 2 0 69 14 904
2019 PC-02 31 37 17 10 3 3 0 70 13 317
2019 PC-03 22 45 16 11 3 2 0 69 14 355
2019 PC-04 21 45 16 12 5 1 0 67 17 154
2018 PC 24 39 18 11 5 2 0 65 17 830
2018 PC-01 18 36 27 9 0 9 0 60 10 11
2018 PC-02 26 39 14 12 6 3 0 66 19 309
2018 PC-03 23 37 22 11 5 2 0 62 16 308
2018 PC-04 25 42 19 9 5 0 0 67 14 139
2018 PC-05 22 45 14 14 4 0 0 67 18 49
2017 PC 16 48 17 12 6 2 0 65 18 845
2017 PC-01 20 67 7 0 7 0 0 87 7 15
2017 PC-02 18 47 15 13 4 3 0 67 17 317
2017 PC-03 16 47 17 13 6 1 0 63 19 322
2017 PC-04 9 51 20 8 10 1 0 61 18 139
2017 PC-05 20 49 17 10 5 0 0 68 15 41

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 18 34 23 12 13 0 0 52 25 905
2019 PC-02 20 34 22 10 13 0 0 54 23 316
2019 PC-03 19 34 23 11 13 0 0 53 24 357
2019 PC-04 16 34 24 12 12 1 0 51 25 154
2018 PC 14 28 25 15 17 0 1 42 33 830
2018 PC-01 9 18 36 9 27 0 0 27 36 11
2018 PC-02 15 26 24 17 17 0 1 42 34 310
2018 PC-03 17 27 24 12 19 0 1 44 32 309
2018 PC-04 9 30 33 13 15 0 1 39 27 136
2018 PC-05 8 35 18 27 12 0 0 43 39 49
2017 PC 13 26 24 15 21 0 1 39 37 845
2017 PC-01 7 0 33 13 47 0 0 7 60 15
2017 PC-02 13 25 25 14 21 1 1 39 35 318
2017 PC-03 15 27 22 15 21 0 1 42 36 322
2017 PC-04 8 27 27 20 18 0 0 35 38 138
2017 PC-05 22 20 20 17 22 0 0 41 39 41

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 13 28 31 17 10 0 0 42 27 906
2019 PC-02 22 34 30 9 6 0 0 55 15 316
2019 PC-03 10 28 36 17 8 0 0 38 26 358
2019 PC-04 5 26 27 27 16 0 0 31 42 154
2018 PC 9 30 31 20 9 0 0 39 29 829
2018 PC-01 27 45 18 9 0 0 0 73 9 11
2018 PC-02 15 34 31 16 4 0 0 49 20 310
2018 PC-03 7 31 34 19 9 0 1 38 28 308
2018 PC-04 2 21 31 23 23 0 0 23 46 137
2018 PC-05 4 12 29 39 16 0 0 16 55 49
2017 PC 12 25 33 18 11 0 1 37 30 844
2017 PC-01 27 40 33 0 0 0 0 67 0 15
2017 PC-02 18 28 34 11 7 0 2 46 19 318
2017 PC-03 9 27 34 21 8 0 0 36 30 321
2017 PC-04 4 12 31 28 26 0 0 15 54 138
2017 PC-05 2 17 34 32 15 0 0 20 46 41

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 22 34 23 13 6 0 0 57 20 903
2019 PC-02 35 37 17 5 4 0 1 73 10 315
2019 PC-03 20 37 22 14 6 0 1 57 21 357
2019 PC-04 7 28 33 23 9 0 0 35 32 153
2018 PC 16 34 24 16 7 0 1 51 24 828
2018 PC-01 27 45 0 18 0 0 9 80 20 11
2018 PC-02 26 39 20 9 5 0 1 65 14 309
2018 PC-03 13 36 27 16 6 0 2 50 23 308
2018 PC-04 4 28 29 27 11 0 0 33 38 137
2018 PC-05 8 14 24 31 22 0 0 22 53 49
2017 PC 16 33 28 14 8 0 2 50 22 845
2017 PC-01 40 47 13 0 0 0 0 87 0 15
2017 PC-02 25 36 21 10 5 1 3 63 15 317
2017 PC-03 14 34 30 13 7 0 1 49 20 322
2017 PC-04 3 24 38 21 14 0 0 27 35 139
2017 PC-05 5 20 24 34 17 0 0 24 51 41

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 18 25 24 18 12 1 1 44 31 903
2019 PC-02 28 26 21 15 10 1 0 54 25 316
2019 PC-03 14 28 26 17 12 1 1 43 30 356
2019 PC-04 9 21 25 28 16 1 0 31 44 154
2018 PC 12 26 25 22 14 0 2 38 36 827
2018 PC-01 27 9 27 9 9 0 18 44 22 11
2018 PC-02 18 29 23 18 11 1 1 48 29 308
2018 PC-03 10 27 28 20 13 1 1 38 33 309
2018 PC-04 4 19 24 33 18 0 1 24 52 136
2018 PC-05 4 14 20 29 31 0 2 19 60 49
2017 PC 15 23 25 22 13 1 1 39 35 845
2017 PC-01 13 53 20 7 7 0 0 67 13 15
2017 PC-02 21 25 24 18 8 1 3 48 27 318
2017 PC-03 12 23 26 22 14 1 1 36 37 322
2017 PC-04 8 19 25 28 19 0 1 27 48 138
2017 PC-05 7 12 24 34 22 0 0 20 56 41

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 43 30 13 6 3 0 4 76 10 904
2019 PC-02 50 30 10 3 1 1 5 85 4 316
2019 PC-03 47 28 12 5 3 0 5 79 8 357
2019 PC-04 27 35 18 12 7 0 1 63 19 153
2018 PC 36 30 16 8 3 0 5 71 12 825
2018 PC-01 73 9 0 0 0 0 18 100 0 11
2018 PC-02 46 29 12 5 2 1 5 80 7 308
2018 PC-03 40 30 16 5 2 0 7 76 7 307
2018 PC-04 13 34 26 16 8 0 3 49 25 137
2018 PC-05 13 27 27 21 13 0 0 40 33 48
2017 PC 35 31 15 7 3 0 9 73 11 845
2017 PC-01 67 13 13 0 0 0 7 86 0 15
2017 PC-02 42 29 11 3 1 0 13 82 5 318
2017 PC-03 35 35 13 7 1 0 9 77 9 321
2017 PC-04 18 32 23 15 9 1 3 51 25 139
2017 PC-05 22 24 27 15 12 0 0 46 27 41

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 27 32 23 11 6 0 0 59 18 906
2019 PC-02 36 30 17 10 6 0 1 67 16 316
2019 PC-03 25 35 25 9 6 0 0 61 14 358
2019 PC-04 20 27 29 16 8 0 0 47 24 154
2018 PC 22 33 21 14 8 0 1 56 23 829
2018 PC-01 27 45 9 9 0 0 9 80 10 11
2018 PC-02 29 34 17 12 7 0 1 64 19 310
2018 PC-03 24 33 22 14 6 0 1 58 20 308
2018 PC-04 9 31 28 18 15 0 0 39 32 137
2018 PC-05 12 27 22 18 20 0 0 39 39 49
2017 PC 21 34 26 13 7 0 0 55 19 841
2017 PC-01 40 27 13 13 7 0 0 67 20 15
2017 PC-02 26 35 25 9 4 0 1 62 13 316
2017 PC-03 20 36 23 15 6 0 0 56 21 320
2017 PC-04 10 27 32 20 11 0 0 38 31 138
2017 PC-05 12 32 39 7 10 0 0 44 17 41

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 21 41 23 8 5 0 0 63 14 907
2019 PC-02 26 40 22 6 4 1 1 67 11 317
2019 PC-03 21 42 22 9 6 0 0 63 15 358
2019 PC-04 15 39 32 10 4 0 0 54 14 154
2018 PC 19 36 27 12 6 0 0 56 17 825
2018 PC-01 45 18 27 0 0 0 9 70 0 11
2018 PC-02 25 35 27 11 3 0 0 60 14 309
2018 PC-03 16 38 25 11 8 1 0 55 19 305
2018 PC-04 13 39 29 12 7 0 0 52 19 138
2018 PC-05 10 31 27 17 13 0 2 43 30 48
2017 PC 20 33 29 11 5 0 1 54 16 841
2017 PC-01 27 20 33 7 7 0 7 50 14 15
2017 PC-02 25 33 28 10 3 0 2 59 13 316
2017 PC-03 19 33 30 12 6 0 0 52 18 320
2017 PC-04 12 38 28 14 8 0 0 50 22 138
2017 PC-05 17 34 39 2 7 0 0 51 10 41

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 19 39 26 10 4 0 0 59 15 907
2019 PC-02 26 39 21 9 4 1 1 66 13 317
2019 PC-03 16 46 24 10 4 0 0 62 14 358
2019 PC-04 16 30 39 12 4 0 0 45 16 154
2018 PC 17 37 27 13 5 0 0 55 19 824
2018 PC-01 55 18 18 9 0 0 0 73 9 11
2018 PC-02 24 35 27 11 2 0 1 59 13 310
2018 PC-03 14 42 23 14 6 1 1 56 21 303
2018 PC-04 9 36 33 14 7 1 0 45 22 138
2018 PC-05 8 27 29 17 19 0 0 35 35 48
2017 PC 19 36 26 13 5 0 0 55 19 841
2017 PC-01 33 33 20 7 0 0 7 71 7 15
2017 PC-02 23 40 21 11 3 1 1 64 14 316
2017 PC-03 16 36 30 13 4 0 0 52 18 320
2017 PC-04 14 30 24 21 10 0 0 45 31 138
2017 PC-05 12 29 29 15 15 0 0 41 29 41

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 25 35 26 10 4 0 0 60 14 905
2019 PC-02 27 33 24 10 4 1 1 61 14 316
2019 PC-03 26 37 24 9 4 0 0 63 13 357
2019 PC-04 21 32 31 10 6 1 0 54 16 154
2018 PC 21 34 26 12 7 0 1 56 18 825
2018 PC-01 18 55 18 0 9 0 0 73 9 11
2018 PC-02 25 34 25 11 4 0 1 60 15 310
2018 PC-03 23 32 27 10 6 0 1 56 17 305
2018 PC-04 12 39 22 13 13 0 0 51 26 138
2018 PC-05 13 25 31 17 15 0 0 38 31 48
2017 PC 25 32 25 12 5 0 1 58 17 840
2017 PC-01 20 47 33 0 0 0 0 67 0 15
2017 PC-02 30 29 25 10 4 0 3 60 14 316
2017 PC-03 22 35 25 14 4 0 0 58 18 319
2017 PC-04 24 32 21 13 10 0 0 56 23 138
2017 PC-05 17 29 29 15 10 0 0 46 24 41

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 42 31 15 6 5 1 0 74 11 904
2019 PC-02 44 30 11 6 6 1 1 76 13 316
2019 PC-03 43 28 17 7 4 1 0 72 11 357
2019 PC-04 38 36 16 7 3 1 0 74 9 153

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 30 38 20 8 4 0 0 68 12 902
2019 PC-02 39 37 15 6 2 0 0 76 9 315
2019 PC-03 31 40 19 7 3 0 0 71 10 356
2019 PC-04 17 33 32 13 5 0 0 50 18 154
2018 PC 23 35 27 10 5 0 0 58 15 822
2018 PC-01 27 55 18 0 0 0 0 82 0 11
2018 PC-02 29 35 24 7 4 0 0 65 12 309
2018 PC-03 22 38 27 8 5 1 1 60 13 304
2018 PC-04 12 35 31 14 7 1 0 48 21 137
2018 PC-05 17 11 38 21 11 2 0 28 33 47
2017 PC 25 35 25 10 4 0 1 61 14 840
2017 PC-01 20 53 27 0 0 0 0 73 0 15
2017 PC-02 32 36 22 6 1 1 2 70 7 315
2017 PC-03 24 37 24 10 5 0 0 61 15 320
2017 PC-04 14 27 37 14 8 0 0 41 22 138
2017 PC-05 24 17 22 24 12 0 0 41 37 41

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 48 29 15 5 3 0 1 77 8 901
2019 PC-02 51 26 15 4 4 1 0 78 7 313
2019 PC-03 47 31 13 5 3 0 1 79 8 356
2019 PC-04 45 28 16 7 3 0 1 73 10 154
2018 PC 49 27 13 5 4 0 2 77 9 824
2018 PC-01 36 27 18 0 0 0 18 78 0 11
2018 PC-02 52 23 14 7 2 0 2 76 9 309
2018 PC-03 49 28 12 5 4 1 2 79 9 304
2018 PC-04 43 33 11 3 9 0 1 77 12 138
2018 PC-05 52 25 17 6 0 0 0 77 6 48
2017 PC 49 30 12 4 2 0 1 81 7 845
2017 PC-01 53 13 20 0 7 0 7 71 7 15
2017 PC-02 50 31 13 4 1 0 1 82 5 317
2017 PC-03 48 31 12 5 3 0 1 79 8 322
2017 PC-04 50 28 12 4 4 0 1 79 9 139
2017 PC-05 59 32 5 5 0 0 0 90 5 41

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 75 10 3 2 1 1 9 94 3 903
2019 PC-02 73 10 2 2 2 2 10 93 5 315
2019 PC-03 75 10 3 1 1 0 8 94 2 356
2019 PC-04 76 8 5 1 1 0 10 93 2 154
2018 PC 72 15 4 1 2 1 6 92 3 826
2018 PC-01 55 18 9 0 0 0 18 89 0 11
2018 PC-02 72 15 5 1 2 0 5 92 3 310
2018 PC-03 72 15 3 2 2 1 5 93 4 306
2018 PC-04 74 9 7 1 2 0 7 90 3 138
2018 PC-05 74 19 4 0 0 0 2 96 0 47

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 78 10 5 2 3 1 2 90 5 905
2019 PC-02 79 9 5 3 2 1 3 90 5 316
2019 PC-03 78 11 5 1 3 1 1 91 4 358
2019 PC-04 78 8 5 3 3 1 1 89 7 154
2018 PC 76 11 3 3 3 1 3 91 6 822
2018 PC-01 82 0 0 9 0 0 9 90 10 11
2018 PC-02 75 13 3 4 3 0 3 91 6 308
2018 PC-03 76 11 4 3 3 1 3 90 7 304
2018 PC-04 79 7 3 2 3 1 4 92 5 138
2018 PC-05 85 8 0 4 2 0 0 94 6 48
2017 PC 77 11 4 2 2 1 3 91 5 844
2017 PC-01 73 7 7 0 7 7 0 86 7 15
2017 PC-02 76 11 5 3 2 0 3 90 5 316
2017 PC-03 77 11 3 3 2 1 2 91 5 322
2017 PC-04 76 11 4 1 3 1 4 91 5 139
2017 PC-05 90 7 0 0 0 0 2 100 0 41

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 59 27 9 2 1 0 1 87 4 902
2019 PC-02 63 22 9 3 2 0 2 87 4 314
2019 PC-03 58 28 10 1 1 0 1 87 2 358
2019 PC-04 54 33 7 5 1 0 0 88 6 153
2018 PC 55 29 10 3 1 0 1 85 5 830
2018 PC-01 45 18 18 0 9 0 9 70 10 11
2018 PC-02 58 26 9 5 2 0 1 85 7 310
2018 PC-03 54 31 10 2 0 0 2 87 3 307
2018 PC-04 51 31 10 4 3 0 1 83 7 139
2018 PC-05 59 29 10 2 0 0 0 88 2 49
2017 PC 58 28 9 3 1 0 1 87 4 843
2017 PC-01 40 27 33 0 0 0 0 67 0 15
2017 PC-02 61 26 8 2 1 0 1 88 3 316
2017 PC-03 57 28 8 4 2 0 1 86 6 322
2017 PC-04 51 35 9 3 1 0 1 87 4 138
2017 PC-05 63 37 0 0 0 0 0 100 0 41

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 60 22 9 4 4 0 1 84 8 905
2019 PC-02 64 21 6 4 3 1 1 87 7 315
2019 PC-03 60 24 9 4 3 0 1 85 7 358
2019 PC-04 53 24 12 5 6 0 0 77 11 154
2018 PC 54 22 12 6 4 0 1 77 11 828
2018 PC-01 73 9 0 9 0 0 9 90 10 11
2018 PC-02 60 20 10 6 4 0 1 80 10 309
2018 PC-03 52 24 13 5 4 0 2 77 9 307
2018 PC-04 50 22 12 6 7 0 2 74 14 139
2018 PC-05 44 21 17 13 6 0 0 65 19 48
2017 PC 61 22 7 5 3 0 2 85 8 842
2017 PC-01 60 20 13 0 7 0 0 80 7 15
2017 PC-02 64 20 7 3 3 0 2 86 7 316
2017 PC-03 61 23 5 6 3 0 2 85 10 320
2017 PC-04 53 23 11 6 4 0 2 78 11 139
2017 PC-05 63 29 2 2 2 0 0 93 5 41

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 57 15 6 2 1 0 19 90 3 896
2019 PC-02 63 6 1 1 0 1 29 97 1 309
2019 PC-03 63 13 4 0 0 1 20 95 0 356
2019 PC-04 39 33 14 5 3 0 7 77 8 153
2018 PC 55 13 6 2 1 0 23 88 4 828
2018 PC-01 82 0 0 0 0 0 18 100 0 11
2018 PC-02 59 6 2 1 0 0 31 96 1 310
2018 PC-03 56 13 3 2 0 0 25 94 2 305
2018 PC-04 42 23 17 7 4 0 6 69 12 139
2018 PC-05 51 29 14 4 2 0 0 80 6 49
2017 PC 54 14 6 1 1 0 22 89 3 840
2017 PC-01 67 7 7 0 0 0 20 92 0 15
2017 PC-02 62 5 2 0 0 0 30 96 1 316
2017 PC-03 56 13 3 1 1 0 26 93 2 319
2017 PC-04 35 31 19 6 4 1 4 70 10 138
2017 PC-05 39 46 15 0 0 0 0 85 0 41

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 65 21 7 2 0 0 5 91 2 905
2019 PC-02 69 16 6 2 0 1 7 92 2 315
2019 PC-03 64 21 8 1 1 0 4 89 3 358
2019 PC-04 60 29 6 3 0 1 2 91 3 154
2018 PC 63 22 7 3 1 0 4 89 4 827
2018 PC-01 70 20 0 0 0 0 10 100 0 10
2018 PC-02 72 13 7 2 1 0 4 89 3 308
2018 PC-03 59 24 10 2 1 1 4 87 3 308
2018 PC-04 55 33 4 4 1 1 2 90 5 139
2018 PC-05 63 23 6 6 2 0 0 85 8 48
2017 PC 62 22 7 2 1 0 6 89 3 839
2017 PC-01 73 7 7 0 7 0 7 86 7 15
2017 PC-02 68 15 6 3 0 0 8 90 3 317
2017 PC-03 63 22 7 2 2 0 6 90 3 318
2017 PC-04 50 37 7 4 0 0 3 89 4 137
2017 PC-05 59 27 15 0 0 0 0 85 0 41

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 70 15 6 3 4 0 2 87 7 902
2019 PC-02 57 17 10 5 9 0 2 76 14 314
2019 PC-03 76 13 4 3 2 0 2 91 5 357
2019 PC-04 77 17 3 1 1 1 1 95 1 154
2018 PC 65 17 7 4 4 1 3 85 8 827
2018 PC-01 55 18 0 0 18 0 9 80 20 11
2018 PC-02 52 18 11 7 8 0 3 73 16 308
2018 PC-03 74 16 4 2 1 1 3 93 3 306
2018 PC-04 71 20 4 1 1 0 3 94 1 139
2018 PC-05 82 14 2 2 0 0 0 96 2 49
2017 PC 64 16 9 4 5 1 3 82 9 846
2017 PC-01 33 27 20 0 20 0 0 60 20 15
2017 PC-02 49 15 12 9 10 1 3 67 20 318
2017 PC-03 72 16 7 1 1 0 2 90 2 322
2017 PC-04 76 17 5 0 0 0 2 95 0 139
2017 PC-05 83 5 7 2 0 0 2 90 3 41

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 50 31 12 4 2 1 1 82 6 905
2019 PC-02 52 28 11 4 3 0 1 82 7 315
2019 PC-03 49 32 11 4 2 1 1 83 6 358
2019 PC-04 45 36 14 3 1 0 1 82 3 154
2018 PC 43 32 18 4 2 0 1 76 6 828
2018 PC-01 36 45 18 0 0 0 0 82 0 11
2018 PC-02 40 30 20 4 4 0 2 72 8 309
2018 PC-03 42 34 17 3 1 1 2 79 4 306
2018 PC-04 45 32 15 4 3 0 1 78 7 139
2018 PC-05 55 27 10 6 2 0 0 82 8 49
2017 PC 46 32 12 5 3 0 1 80 8 843
2017 PC-01 40 27 20 0 13 0 0 67 13 15
2017 PC-02 44 35 11 4 3 1 2 82 7 317
2017 PC-03 44 32 12 7 2 1 1 78 10 320
2017 PC-04 52 29 13 4 1 0 1 81 6 139
2017 PC-05 56 27 12 5 0 0 0 83 5 41

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 12 39 33 13 2 0 0 51 16 906
2019 PC-02 19 42 29 9 1 0 0 61 10 317
2019 PC-03 9 43 34 12 2 0 0 52 14 358
2019 PC-04 5 31 40 21 3 0 0 37 24 153
2018 PC 10 34 38 15 3 0 0 44 18 827
2018 PC-01 18 27 45 9 0 0 0 45 9 11
2018 PC-02 14 41 32 11 3 0 0 55 14 309
2018 PC-03 9 34 39 15 3 0 0 43 18 309
2018 PC-04 5 24 46 19 5 0 0 29 24 136
2018 PC-05 6 21 40 29 4 0 0 27 33 48
2017 PC 6 32 43 13 5 0 0 38 18 846
2017 PC-01 20 33 40 7 0 0 0 53 7 15
2017 PC-02 7 41 40 8 4 0 0 47 13 318
2017 PC-03 7 32 42 15 5 0 0 38 20 322
2017 PC-04 3 16 51 24 7 0 0 19 30 139
2017 PC-05 5 24 56 7 7 0 0 29 15 41

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 7 17 42 26 8 0 0 34 24 902
2019 PC-02 6 13 41 28 13 0 0 40 19 316
2019 PC-03 6 14 46 27 7 0 0 34 20 357
2019 PC-04 8 27 39 22 4 0 0 26 35 152
2018 PC 7 21 38 26 8 0 0 34 28 823
2018 PC-01 0 18 36 36 9 0 0 45 18 11
2018 PC-02 7 17 35 29 12 0 0 41 23 308
2018 PC-03 6 19 40 28 7 0 0 35 25 303
2018 PC-04 10 28 40 18 4 0 0 22 38 138
2018 PC-05 10 37 31 16 6 0 0 22 47 49
2017 PC 6 19 43 26 6 0 0 31 25 845
2017 PC-01 7 13 40 40 0 0 0 40 20 15
2017 PC-02 5 14 40 32 8 0 0 41 19 317
2017 PC-03 6 17 48 24 5 0 0 29 23 322
2017 PC-04 9 35 42 11 3 0 0 14 44 139
2017 PC-05 12 17 41 24 5 0 0 29 29 41
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 22 34 21 12 9 2 0 22 78 905
2019 PC-02 27 32 18 10 8 3 1 28 72 315
2019 PC-03 19 35 22 11 11 2 0 19 81 358
2019 PC-04 19 33 23 17 6 1 0 19 81 154
2018 PC 21 30 21 13 11 2 1 21 79 831
2018 PC-01 9 18 18 18 18 9 9 11 89 11
2018 PC-02 21 27 24 11 12 3 1 22 78 309
2018 PC-03 21 32 19 16 10 2 1 21 79 308
2018 PC-04 22 32 22 13 10 0 0 22 78 139
2018 PC-05 16 41 22 12 8 0 0 16 84 49
2017 PC 19 26 25 13 14 4 0 20 80 846
2017 PC-01 13 7 33 0 40 7 0 14 86 15
2017 PC-02 19 23 26 12 14 5 1 20 80 318
2017 PC-03 20 26 24 12 14 3 0 21 79 322
2017 PC-04 19 32 19 17 11 2 0 19 81 139
2017 PC-05 15 34 29 12 10 0 0 15 85 41

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 48 52 685
2019 PC-02 50 50 217
2019 PC-03 42 58 282
2019 PC-04 53 47 123

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 40 60 673
2019 PC-02 42 58 215
2019 PC-03 42 58 279
2019 PC-04 34 66 121
2018 PC 30 70 632
2018 PC-02 33 67 230
2018 PC-03 30 70 234
2018 PC-04 27 73 108

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 42 24 13 7 6 1 7 72 14 897
2019 PC-02 47 18 13 6 5 0 10 73 12 314
2019 PC-03 39 26 15 7 7 1 5 69 15 358
2019 PC-04 38 36 8 8 5 1 6 78 13 154
2018 PC 38 21 14 8 7 1 10 67 17 828
2018 PC-01 18 27 18 0 9 18 9 63 13 11
2018 PC-02 39 20 13 8 6 2 12 69 16 309
2018 PC-03 39 21 15 10 7 1 8 66 18 307
2018 PC-04 33 23 20 7 7 0 10 63 15 137
2018 PC-05 45 18 10 8 8 2 8 70 18 49

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 7 21 19 24 20 1 8 31 49 674
2019 PC-02 11 24 15 20 20 2 9 39 44 215
2019 PC-03 6 20 19 23 22 1 9 29 49 279
2019 PC-04 3 18 19 35 19 1 6 23 57 123
2018 PC 5 18 18 26 27 2 5 25 56 633
2018 PC-02 9 18 18 24 24 2 5 29 51 231
2018 PC-03 4 17 17 29 27 1 4 23 59 234
2018 PC-04 3 15 19 24 31 2 6 19 60 108
2017 PC 7 20 18 24 24 2 5 28 52 650
2017 PC-01 8 0 25 33 33 0 0 8 67 12
2017 PC-02 8 24 19 22 20 3 5 34 45 238
2017 PC-03 6 20 16 20 28 3 6 29 53 246
2017 PC-04 4 13 19 31 28 1 5 18 62 110
2017 PC-05 6 14 23 31 20 3 3 21 55 35

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 3 12 17 24 36 2 8 16 66 674
2019 PC-02 4 14 14 22 36 2 7 20 64 215
2019 PC-03 3 11 16 22 37 2 9 16 66 281
2019 PC-04 2 8 22 28 34 1 5 10 66 123
2018 PC 2 7 15 21 48 3 4 10 75 633
2018 PC-02 2 10 15 20 45 3 5 13 71 231
2018 PC-03 2 6 13 23 49 2 5 8 77 234
2018 PC-04 0 6 13 22 52 4 3 7 79 108
2017 PC 1 7 10 20 53 3 7 9 80 650
2017 PC-01 0 8 17 8 67 0 0 8 75 12
2017 PC-02 1 8 9 21 53 3 5 10 80 238
2017 PC-03 1 7 11 19 50 3 8 9 79 246
2017 PC-04 1 3 11 20 57 3 6 4 84 110
2017 PC-05 0 6 11 23 49 0 11 6 81 35
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