2019 Public Service Employee Survey Results by Theme for Environment and Climate Change Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 41 47 2 7 4 0 0 87 11 103
2019 IS-02 21 50 0 14 14 0 0 71 29 14
2019 IS-03 33 53 0 7 7 0 0 87 13 15
2019 IS-04 36 55 3 6 0 0 0 91 6 33
2019 IS-05 44 41 4 7 4 0 0 85 11 27
2018 IS 32 52 13 3 1 0 0 84 4 104
2018 IS-02 7 64 21 7 0 0 0 71 7 14
2018 IS-03 39 52 4 4 0 0 0 91 4 23
2018 IS-04 31 52 17 0 0 0 0 83 0 29
2018 IS-05 27 55 9 5 5 0 0 82 9 22
2017 IS 29 42 13 11 4 0 0 72 15 95
2017 IS-02 16 47 21 11 5 0 0 63 16 19
2017 IS-03 45 27 18 9 0 0 0 73 9 11
2017 IS-04 34 40 12 9 6 0 0 73 15 33
2017 IS-05 37 28 10 20 5 0 0 65 25 21
2014 IS 19 51 11 11 7 0 0 70 19 96
2014 IS-03 11 62 11 11 5 0 0 73 16 18
2014 IS-04 21 55 14 7 3 0 0 76 10 29
2014 IS-05 30 37 7 11 15 0 0 67 26 27
2014 IS-06 9 64 0 27 0 0 0 73 27 11
2011 IS 23 52 14 7 5 0 0 75 11 106
2011 IS-02 7 79 7 7 0 0 0 86 7 14
2011 IS-03 33 38 14 5 10 0 0 71 14 21
2011 IS-04 20 49 20 7 4 0 0 69 11 45
2011 IS-05 42 50 0 8 0 0 0 92 8 12
2011 IS-06 8 58 17 8 8 0 0 67 17 12
2008 IS 27 48 8 11 7 0 0 75 17 103
2008 IS-03 29 39 11 11 11 0 0 68 21 28
2008 IS-04 22 51 11 11 5 0 0 73 16 37
2008 IS-05 33 56 0 11 0 0 0 89 11 18

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 38 43 9 5 6 0 0 81 11 103
2019 IS-02 21 43 14 14 7 0 0 64 21 14
2019 IS-03 47 33 7 0 13 0 0 80 13 15
2019 IS-04 39 39 12 6 3 0 0 79 9 33
2019 IS-05 37 48 4 4 7 0 0 85 11 27
2018 IS 34 42 13 10 2 0 0 76 12 104
2018 IS-02 40 40 20 0 0 0 0 80 0 15
2018 IS-03 45 36 0 14 5 0 0 82 18 22
2018 IS-04 24 41 17 17 0 0 0 66 17 29
2018 IS-05 27 55 5 9 5 0 0 82 14 22
2017 IS 26 36 15 9 13 0 0 63 23 94
2017 IS-02 26 37 21 5 11 0 0 63 16 19
2017 IS-03 18 64 9 0 9 0 0 82 9 11
2017 IS-04 31 31 15 16 6 0 0 63 22 32
2017 IS-05 32 19 14 5 30 0 0 51 35 21

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 56 32 7 3 2 0 0 88 5 102
2019 IS-02 43 29 7 21 0 0 0 71 21 14
2019 IS-03 47 33 13 0 7 0 0 80 7 15
2019 IS-04 58 36 6 0 0 0 0 94 0 33
2019 IS-05 58 31 8 0 4 0 0 88 4 26
2018 IS 51 35 11 2 0 0 1 87 2 103
2018 IS-02 20 40 40 0 0 0 0 60 0 15
2018 IS-03 59 36 0 5 0 0 0 95 5 22
2018 IS-04 46 43 11 0 0 0 0 89 0 28
2018 IS-05 64 27 5 0 0 0 5 95 0 22
2017 IS 41 46 6 4 3 0 0 87 7 94
2017 IS-02 26 53 11 0 11 0 0 79 11 19
2017 IS-03 55 36 0 9 0 0 0 91 9 11
2017 IS-04 44 44 9 3 0 0 0 88 3 32
2017 IS-05 51 33 5 6 5 0 0 84 11 21
2014 IS 47 37 10 1 5 0 0 83 6 96
2014 IS-03 38 45 16 0 0 0 0 84 0 18
2014 IS-04 41 45 3 3 7 0 0 86 10 29
2014 IS-05 59 26 4 0 11 0 0 85 11 27
2014 IS-06 55 27 18 0 0 0 0 82 0 11
2011 IS 50 33 12 4 1 0 0 83 5 106
2011 IS-02 43 50 7 0 0 0 0 93 0 14
2011 IS-03 48 38 10 5 0 0 0 86 5 21
2011 IS-04 51 27 16 4 2 0 0 78 7 45
2011 IS-05 75 17 0 8 0 0 0 92 8 12
2011 IS-06 33 42 25 0 0 0 0 75 0 12

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 53 38 5 3 1 0 0 91 4 103
2019 IS-02 43 43 7 7 0 0 0 86 7 14
2019 IS-03 60 27 0 13 0 0 0 87 13 15
2019 IS-04 45 45 9 0 0 0 0 91 0 33
2019 IS-05 56 37 4 0 4 0 0 93 4 27
2018 IS 45 39 12 4 0 0 0 85 4 104
2018 IS-02 40 27 27 7 0 0 0 67 7 15
2018 IS-03 55 41 0 5 0 0 0 95 5 22
2018 IS-04 31 45 24 0 0 0 0 76 0 29
2018 IS-05 50 41 0 9 0 0 0 91 9 22
2017 IS 40 41 7 7 4 0 0 82 11 94
2017 IS-02 42 32 11 11 5 0 0 74 16 19
2017 IS-03 64 18 18 0 0 0 0 82 0 11
2017 IS-04 28 53 9 3 6 0 0 82 9 32
2017 IS-05 46 33 0 16 5 0 0 80 20 21
2014 IS 31 43 10 7 7 1 0 75 15 96
2014 IS-03 16 56 16 5 5 0 0 73 11 18
2014 IS-04 31 55 3 3 7 0 0 86 10 29
2014 IS-05 44 22 15 4 15 0 0 67 19 27
2014 IS-06 18 45 9 27 0 0 0 64 27 11
2011 IS 34 46 11 5 4 0 0 80 8 106
2011 IS-02 21 57 14 7 0 0 0 79 7 14
2011 IS-03 38 38 14 5 5 0 0 76 10 21
2011 IS-04 33 44 13 2 7 0 0 78 9 45
2011 IS-05 42 50 0 8 0 0 0 92 8 12
2011 IS-06 25 58 8 8 0 0 0 83 8 12
2008 IS 36 50 4 8 2 0 0 86 10 103
2008 IS-03 39 50 4 7 0 0 0 89 7 28
2008 IS-04 32 49 8 5 5 0 0 81 11 37
2008 IS-05 44 56 0 0 0 0 0 100 0 18

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 43 33 15 6 3 0 0 76 9 102
2019 IS-02 38 38 0 23 0 0 0 77 23 13
2019 IS-03 40 40 7 7 7 0 0 80 13 15
2019 IS-04 42 30 21 3 3 0 0 73 6 33
2019 IS-05 37 33 22 4 4 0 0 70 7 27
2018 IS 28 39 17 10 4 2 0 68 15 105
2018 IS-02 33 33 13 13 7 0 0 67 20 15
2018 IS-03 52 30 9 4 4 0 0 83 9 23
2018 IS-04 7 55 28 7 0 3 0 64 7 29
2018 IS-05 23 32 18 14 9 5 0 57 24 22
2017 IS 20 30 19 18 11 2 0 50 30 95
2017 IS-02 32 42 11 5 11 0 0 74 16 19
2017 IS-03 27 27 36 0 0 9 0 60 0 11
2017 IS-04 15 34 18 18 12 2 0 50 31 33
2017 IS-05 23 19 10 39 10 0 0 42 49 21
2014 IS 14 37 18 18 12 2 0 51 31 96
2014 IS-03 11 40 11 16 16 5 0 54 35 18
2014 IS-04 17 31 31 14 7 0 0 48 21 29
2014 IS-05 15 26 15 26 19 0 0 41 44 27
2014 IS-06 0 55 18 9 18 0 0 55 27 11
2011 IS 13 25 29 19 14 0 0 38 33 106
2011 IS-02 21 21 21 29 7 0 0 43 36 14
2011 IS-03 10 43 24 14 10 0 0 52 24 21
2011 IS-04 13 20 29 20 18 0 0 33 38 45
2011 IS-05 25 33 25 8 8 0 0 58 17 12
2011 IS-06 0 8 42 25 25 0 0 8 50 12

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 48 32 12 6 3 0 0 80 9 103
2019 IS-02 43 29 14 14 0 0 0 71 14 14
2019 IS-03 47 33 7 7 7 0 0 80 13 15
2019 IS-04 45 30 18 3 3 0 0 76 6 33
2019 IS-05 48 30 11 7 4 0 0 78 11 27
2018 IS 28 41 15 11 2 3 0 71 13 104
2018 IS-02 40 27 13 13 7 0 0 67 20 15
2018 IS-03 48 35 9 9 0 0 0 83 9 23
2018 IS-04 14 50 21 7 0 7 0 69 8 28
2018 IS-05 18 41 14 18 5 5 0 62 24 22
2017 IS 18 38 16 22 6 0 0 56 29 95
2017 IS-02 37 42 0 16 5 0 0 79 21 19
2017 IS-03 27 36 36 0 0 0 0 64 0 11
2017 IS-04 12 40 21 21 6 0 0 52 27 33
2017 IS-05 13 28 10 44 5 0 0 42 49 21
2014 IS 12 43 20 15 10 0 0 55 25 96
2014 IS-03 5 45 16 16 16 0 0 51 33 18
2014 IS-04 17 48 21 7 7 0 0 66 14 29
2014 IS-05 11 30 26 22 11 0 0 41 33 27
2014 IS-06 9 45 18 18 9 0 0 55 27 11
2011 IS 12 29 25 17 15 1 0 42 32 106
2011 IS-02 21 29 14 14 21 0 0 50 36 14
2011 IS-03 10 43 24 14 10 0 0 52 24 21
2011 IS-04 13 22 31 13 18 2 0 36 32 45
2011 IS-05 17 42 17 17 8 0 0 58 25 12
2011 IS-06 0 17 33 33 17 0 0 17 50 12
2008 IS 19 43 17 13 8 0 0 62 20 103
2008 IS-03 29 43 4 11 14 0 0 71 25 28
2008 IS-04 11 41 24 16 8 0 0 51 24 37
2008 IS-05 33 39 17 11 0 0 0 72 11 18

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 44 29 11 7 8 2 0 74 15 103
2019 IS-02 29 29 21 0 21 0 0 57 21 14
2019 IS-03 40 33 7 13 7 0 0 73 20 15
2019 IS-04 48 27 9 12 3 0 0 76 15 33
2019 IS-05 44 26 11 4 7 7 0 76 12 27
2018 IS 24 37 17 13 5 5 0 64 18 103
2018 IS-02 20 33 13 20 7 7 0 57 29 15
2018 IS-03 36 41 18 5 0 0 0 77 5 22
2018 IS-04 14 45 17 14 3 7 0 63 19 29
2018 IS-05 24 33 14 19 5 5 0 60 25 21
2017 IS 22 33 18 14 13 1 0 55 27 95
2017 IS-02 32 26 16 16 11 0 0 58 26 19
2017 IS-03 27 36 9 18 0 9 0 70 20 11
2017 IS-04 21 39 18 9 12 0 0 60 21 33
2017 IS-05 23 29 20 14 14 0 0 51 29 21
2014 IS 17 25 19 20 15 4 1 44 36 96
2014 IS-03 16 29 11 16 5 16 5 58 28 18
2014 IS-04 14 31 31 17 7 0 0 45 24 29
2014 IS-05 19 19 19 22 22 0 0 37 44 27
2014 IS-06 18 9 9 27 36 0 0 27 64 11
2011 IS 20 21 19 19 19 3 0 42 39 106
2011 IS-02 21 21 21 7 29 0 0 43 36 14
2011 IS-03 29 29 10 24 10 0 0 57 33 21
2011 IS-04 20 24 22 11 20 2 0 45 32 45
2011 IS-05 25 8 33 17 8 8 0 36 27 12
2011 IS-06 0 8 0 58 33 0 0 8 92 12
2008 IS 18 24 21 19 11 5 1 45 32 103
2008 IS-03 25 18 29 14 7 7 0 46 23 28
2008 IS-04 19 24 22 22 14 0 0 43 35 37
2008 IS-05 17 33 22 22 0 6 0 53 24 18
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 61 20 12 1 3 1 2 84 4 103
2019 IS-02 29 50 14 0 7 0 0 79 7 14
2019 IS-03 67 13 7 0 0 7 7 92 0 15
2019 IS-04 61 18 15 0 3 0 3 81 3 33
2019 IS-05 67 19 7 4 4 0 0 85 7 27

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 52 27 10 5 6 0 0 80 11 103
2019 IS-02 29 43 14 0 14 0 0 71 14 14
2019 IS-03 60 13 7 13 7 0 0 73 20 15
2019 IS-04 55 27 12 3 3 0 0 82 6 33
2019 IS-05 59 19 7 7 7 0 0 78 15 27
2018 IS 52 22 10 11 3 1 2 76 14 104
2018 IS-02 47 27 7 20 0 0 0 73 20 15
2018 IS-03 74 17 9 0 0 0 0 91 0 23
2018 IS-04 46 21 14 7 4 4 4 73 12 28
2018 IS-05 36 32 5 14 9 0 5 71 24 22
2017 IS 48 34 6 6 4 1 0 83 11 95
2017 IS-02 68 21 0 5 5 0 0 89 11 19
2017 IS-03 73 9 9 0 0 9 0 90 0 11
2017 IS-04 34 42 9 9 6 0 0 76 15 33
2017 IS-05 51 39 5 5 0 0 0 90 5 21
2014 IS 45 30 10 8 1 2 3 80 9 95
2014 IS-03 27 38 11 12 0 5 5 74 14 18
2014 IS-04 55 28 7 3 0 3 3 89 4 29
2014 IS-05 48 30 11 7 0 0 4 81 8 27
2014 IS-06 18 27 27 18 9 0 0 45 27 11
2011 IS 39 34 18 8 1 0 1 73 9 106
2011 IS-02 36 36 21 7 0 0 0 71 7 14
2011 IS-03 33 43 14 5 5 0 0 76 10 21
2011 IS-04 40 38 16 4 0 0 2 80 5 45
2011 IS-05 67 17 17 0 0 0 0 83 0 12
2011 IS-06 17 25 25 33 0 0 0 42 33 12
2008 IS 42 26 12 10 5 6 0 72 15 103
2008 IS-03 46 36 7 0 7 4 0 85 7 28
2008 IS-04 43 19 16 5 8 8 0 68 15 37
2008 IS-05 61 22 0 11 0 6 0 88 12 18

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 51 27 11 7 4 0 0 79 11 103
2019 IS-02 50 29 7 14 0 0 0 79 14 14
2019 IS-03 53 20 13 7 7 0 0 73 13 15
2019 IS-04 55 21 18 3 3 0 0 76 6 33
2019 IS-05 52 26 4 11 7 0 0 78 19 27
2018 IS 47 27 13 5 7 1 1 75 12 104
2018 IS-02 47 33 20 0 0 0 0 80 0 15
2018 IS-03 52 30 4 4 4 4 0 86 9 23
2018 IS-04 50 21 18 7 4 0 0 71 11 28
2018 IS-05 32 23 14 9 18 0 5 57 29 22
2017 IS 42 40 4 6 6 0 1 83 13 94
2017 IS-02 63 26 0 0 11 0 0 89 11 19
2017 IS-03 36 55 0 0 0 0 9 100 0 11
2017 IS-04 38 35 6 12 9 0 0 72 21 32
2017 IS-05 48 38 5 5 5 0 0 86 10 21
2014 IS 44 25 15 9 5 0 2 70 15 96
2014 IS-03 22 33 22 11 12 0 0 55 23 18
2014 IS-04 66 17 10 7 0 0 0 83 7 29
2014 IS-05 44 22 15 11 4 0 4 69 15 27
2014 IS-06 18 27 18 18 18 0 0 45 36 11
2011 IS 40 34 8 15 3 0 1 74 18 106
2011 IS-02 43 36 14 7 0 0 0 79 7 14
2011 IS-03 24 43 14 19 0 0 0 67 19 21
2011 IS-04 49 31 4 11 2 0 2 82 14 45
2011 IS-05 67 33 0 0 0 0 0 100 0 12
2011 IS-06 8 25 8 42 17 0 0 33 58 12
2008 IS 39 27 12 15 8 0 0 66 22 103
2008 IS-03 36 36 14 7 7 0 0 71 14 28
2008 IS-04 41 22 14 19 5 0 0 62 24 37
2008 IS-05 56 28 0 11 6 0 0 83 17 18

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 57 27 9 4 3 0 0 84 7 103
2019 IS-02 36 43 7 7 7 0 0 79 14 14
2019 IS-03 53 27 13 0 7 0 0 80 7 15
2019 IS-04 58 27 9 6 0 0 0 85 6 33
2019 IS-05 63 19 11 4 4 0 0 81 7 27
2018 IS 51 28 9 6 5 1 1 80 11 104
2018 IS-02 53 20 27 0 0 0 0 73 0 15
2018 IS-03 57 30 9 0 4 0 0 87 4 23
2018 IS-04 46 36 4 7 4 4 0 85 11 28
2018 IS-05 41 32 0 14 9 0 5 76 24 22
2017 IS 57 20 8 6 7 1 0 78 14 95
2017 IS-02 74 11 5 5 5 0 0 84 11 19
2017 IS-03 64 27 0 0 0 9 0 100 0 11
2017 IS-04 51 21 6 9 12 0 0 73 21 33
2017 IS-05 56 25 5 10 5 0 0 81 14 21
2014 IS 43 31 13 7 5 0 0 75 13 95
2014 IS-03 22 49 23 5 0 0 0 71 5 18
2014 IS-04 55 28 10 7 0 0 0 83 7 29
2014 IS-05 46 19 15 8 12 0 0 65 19 26
2014 IS-06 27 27 9 18 18 0 0 55 36 11

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 42 33 11 7 7 1 0 75 14 103
2019 IS-02 29 43 7 14 7 0 0 71 21 14
2019 IS-03 33 27 20 13 7 0 0 60 20 15
2019 IS-04 42 30 12 6 6 3 0 75 13 33
2019 IS-05 48 26 11 4 11 0 0 74 15 27
2018 IS 20 36 12 13 6 11 1 64 22 105
2018 IS-02 33 33 7 20 0 7 0 71 21 15
2018 IS-03 26 26 17 9 9 13 0 60 20 23
2018 IS-04 7 45 17 7 0 21 3 68 9 29
2018 IS-05 5 36 9 23 18 9 0 45 45 22
2017 IS 16 32 16 17 10 8 1 53 29 95
2017 IS-02 32 32 5 16 5 11 0 71 24 19
2017 IS-03 27 9 27 9 9 18 0 44 22 11
2017 IS-04 9 30 21 18 6 12 3 46 29 33
2017 IS-05 13 42 14 14 16 0 0 56 30 21
2014 IS 19 31 27 9 4 9 0 55 15 96
2014 IS-03 11 29 22 11 0 27 0 55 15 18
2014 IS-04 14 45 24 7 3 7 0 63 11 29
2014 IS-05 26 22 37 7 4 4 0 50 12 27
2014 IS-06 18 27 27 18 9 0 0 45 27 11
2011 IS 19 35 21 8 10 6 1 58 20 106
2011 IS-02 21 50 21 0 7 0 0 71 7 14
2011 IS-03 19 19 14 5 10 29 5 57 21 21
2011 IS-04 16 33 27 9 16 0 0 49 24 45
2011 IS-05 42 33 17 8 0 0 0 75 8 12
2011 IS-06 8 50 8 25 8 0 0 58 33 12

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 35 39 11 7 9 0 0 73 16 101
2019 IS-02 14 43 14 21 7 0 0 57 29 14
2019 IS-03 27 40 13 0 20 0 0 67 20 15
2019 IS-04 35 32 16 10 6 0 0 68 16 31
2019 IS-05 44 33 7 4 11 0 0 78 15 27
2018 IS 20 36 21 13 7 3 0 58 21 105
2018 IS-02 33 27 20 20 0 0 0 60 20 15
2018 IS-03 30 13 35 9 9 4 0 45 18 23
2018 IS-04 7 48 24 17 0 3 0 57 18 29
2018 IS-05 9 36 14 18 18 5 0 48 38 22
2017 IS 16 27 15 23 14 5 0 45 39 95
2017 IS-02 37 26 0 16 11 11 0 71 29 19
2017 IS-03 18 27 18 27 9 0 0 45 36 11
2017 IS-04 6 24 27 27 6 9 0 33 37 33
2017 IS-05 13 23 5 33 25 0 0 37 58 21
2014 IS 13 31 25 21 9 1 0 44 31 95
2014 IS-03 5 23 27 33 11 0 0 29 44 18
2014 IS-04 11 32 29 14 11 4 0 44 26 28
2014 IS-05 19 26 26 22 7 0 0 44 30 27
2014 IS-06 18 45 18 9 9 0 0 64 18 11
2011 IS 8 27 23 25 15 2 0 37 40 106
2011 IS-02 7 29 29 21 14 0 0 36 36 14
2011 IS-03 10 14 24 33 14 5 0 25 50 21
2011 IS-04 7 27 20 27 18 2 0 34 45 45
2011 IS-05 25 33 17 17 8 0 0 58 25 12
2011 IS-06 0 42 25 17 17 0 0 42 33 12
2008 IS 14 34 22 16 10 5 0 50 27 103
2008 IS-03 25 18 21 14 14 7 0 46 31 28
2008 IS-04 8 38 27 16 8 3 0 47 25 37
2008 IS-05 17 33 22 11 6 11 0 56 19 18

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 26 30 20 14 9 1 0 57 23 103
2019 IS-02 7 36 29 21 7 0 0 43 29 14
2019 IS-03 27 27 20 13 13 0 0 53 27 15
2019 IS-04 33 24 18 12 9 3 0 59 22 33
2019 IS-05 30 22 26 11 11 0 0 52 22 27
2018 IS 13 28 28 14 10 7 0 44 27 105
2018 IS-02 27 20 20 13 7 13 0 54 23 15
2018 IS-03 22 17 26 13 9 13 0 45 25 23
2018 IS-04 7 24 41 21 7 0 0 31 28 29
2018 IS-05 0 45 14 14 23 5 0 48 38 22
2017 IS 12 23 19 20 17 8 0 39 40 95
2017 IS-02 32 21 11 11 21 5 0 56 33 19
2017 IS-03 9 27 27 27 9 0 0 36 36 11
2017 IS-04 6 15 27 21 9 21 0 27 38 33
2017 IS-05 9 23 10 29 30 0 0 32 58 21
2014 IS 8 23 35 16 15 4 0 33 31 96
2014 IS-03 5 16 40 27 11 0 0 22 38 18
2014 IS-04 7 24 28 21 14 7 0 33 37 29
2014 IS-05 15 22 30 11 19 4 0 38 31 27
2014 IS-06 0 36 55 0 9 0 0 36 9 11
2011 IS 6 21 23 27 20 4 0 27 49 106
2011 IS-02 7 21 21 21 29 0 0 29 50 14
2011 IS-03 10 5 19 43 10 14 0 17 61 21
2011 IS-04 4 24 24 24 22 0 0 29 47 45
2011 IS-05 8 33 8 17 25 8 0 45 45 12
2011 IS-06 0 17 33 33 17 0 0 17 50 12
2008 IS 6 30 21 20 16 6 1 39 39 103
2008 IS-03 7 25 21 18 18 11 0 36 40 28
2008 IS-04 3 32 19 22 19 3 3 37 43 37
2008 IS-05 11 22 28 22 6 11 0 38 31 18

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 21 33 19 14 12 1 0 55 25 103
2019 IS-02 7 43 14 14 14 7 0 54 31 14
2019 IS-03 33 7 33 13 13 0 0 40 27 15
2019 IS-04 24 36 15 9 15 0 0 61 24 33
2019 IS-05 19 30 22 19 11 0 0 48 30 27
2018 IS 12 31 28 12 12 4 0 46 26 105
2018 IS-02 13 47 20 13 0 7 0 64 14 15
2018 IS-03 26 30 22 4 13 4 0 59 18 23
2018 IS-04 7 14 41 14 17 7 0 22 33 29
2018 IS-05 0 50 14 18 18 0 0 50 36 22
2017 IS 10 23 23 18 20 5 0 36 40 95
2017 IS-02 32 21 5 11 16 16 0 63 31 19
2017 IS-03 9 45 27 0 18 0 0 55 18 11
2017 IS-04 3 21 27 27 15 6 0 26 45 33
2017 IS-05 9 19 24 14 35 0 0 28 49 21
2014 IS 5 31 21 26 12 4 0 38 40 96
2014 IS-03 0 27 29 22 11 11 0 31 37 18
2014 IS-04 0 45 17 21 14 3 0 46 36 29
2014 IS-05 11 19 15 41 11 4 0 31 54 27
2014 IS-06 9 36 18 18 18 0 0 45 36 11
2011 IS 11 30 16 20 22 1 0 42 42 106
2011 IS-02 14 36 14 14 21 0 0 50 36 14
2011 IS-03 10 29 19 19 19 5 0 40 40 21
2011 IS-04 7 29 16 18 31 0 0 36 49 45
2011 IS-05 33 25 17 8 17 0 0 58 25 12
2011 IS-06 0 42 8 50 0 0 0 42 50 12
2008 IS 9 40 18 19 10 3 1 51 30 103
2008 IS-03 14 46 14 4 14 7 0 65 19 28
2008 IS-04 3 38 16 32 5 3 3 43 40 37
2008 IS-05 17 39 17 22 6 0 0 56 28 18
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 32 46 8 10 4 0 0 78 14 102
2019 IS-02 14 64 7 14 0 0 0 79 14 14
2019 IS-03 33 47 0 7 13 0 0 80 20 15
2019 IS-04 47 34 3 16 0 0 0 81 16 32
2019 IS-05 26 48 19 0 7 0 0 74 7 27
2018 IS 31 39 17 8 5 0 1 71 13 103
2018 IS-02 36 57 7 0 0 0 0 93 0 14
2018 IS-03 30 52 4 4 9 0 0 83 13 23
2018 IS-04 34 24 24 14 3 0 0 59 17 29
2018 IS-05 23 41 18 9 5 0 5 67 14 22
2017 IS 29 31 18 13 10 0 0 60 22 95
2017 IS-02 37 26 21 0 16 0 0 63 16 19
2017 IS-03 36 27 18 18 0 0 0 64 18 11
2017 IS-04 34 34 18 9 6 0 0 67 15 33
2017 IS-05 27 29 5 24 16 0 0 56 39 21
2014 IS 18 41 8 21 12 0 0 58 33 96
2014 IS-03 5 51 0 27 16 0 0 56 44 18
2014 IS-04 24 45 7 17 7 0 0 69 24 29
2014 IS-05 30 22 7 22 19 0 0 52 41 27
2014 IS-06 9 45 9 27 9 0 0 55 36 11
2011 IS 15 36 21 18 10 0 0 51 28 106
2011 IS-02 21 29 43 0 7 0 0 50 7 14
2011 IS-03 14 38 14 19 14 0 0 52 33 21
2011 IS-04 11 42 18 20 9 0 0 53 29 45
2011 IS-05 33 33 17 0 17 0 0 67 17 12
2011 IS-06 0 25 25 50 0 0 0 25 50 12

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 32 38 15 9 5 0 1 71 14 100
2019 IS-02 21 43 21 7 7 0 0 64 14 14
2019 IS-03 29 36 21 0 14 0 0 64 14 14
2019 IS-04 30 30 21 15 3 0 0 61 18 33
2019 IS-05 40 36 8 12 4 0 0 76 16 25
2018 IS 19 43 19 16 3 0 0 62 18 103
2018 IS-02 21 36 21 14 7 0 0 57 21 14
2018 IS-03 26 48 22 4 0 0 0 74 4 23
2018 IS-04 21 32 21 21 4 0 0 54 25 28
2018 IS-05 18 50 14 18 0 0 0 68 18 22
2017 IS 17 42 15 17 10 0 0 59 27 95
2017 IS-02 21 42 11 16 11 0 0 63 26 19
2017 IS-03 36 36 27 0 0 0 0 73 0 11
2017 IS-04 15 39 21 24 0 0 0 54 24 33
2017 IS-05 13 43 0 19 25 0 0 56 44 21

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 52 32 6 8 2 0 0 84 10 103
2019 IS-02 43 36 7 14 0 0 0 79 14 14
2019 IS-03 67 20 0 7 7 0 0 87 13 15
2019 IS-04 52 30 12 6 0 0 0 82 6 33
2019 IS-05 56 26 4 11 4 0 0 81 15 27
2018 IS 41 37 10 7 3 2 1 80 10 103
2018 IS-02 53 27 20 0 0 0 0 80 0 15
2018 IS-03 35 43 13 0 4 4 0 82 5 23
2018 IS-04 39 43 0 14 0 4 0 85 15 28
2018 IS-05 36 32 14 5 9 0 5 71 14 22
2017 IS 34 41 9 8 4 2 1 77 13 95
2017 IS-02 68 16 5 5 5 0 0 84 11 19
2017 IS-03 36 45 0 9 0 0 9 90 10 11
2017 IS-04 18 52 9 12 6 3 0 72 19 33
2017 IS-05 32 39 19 10 0 0 0 71 10 21
2014 IS 39 30 16 8 4 0 3 72 12 96
2014 IS-03 16 49 16 7 5 0 5 69 13 18
2014 IS-04 48 31 17 3 0 0 0 79 3 29
2014 IS-05 44 26 15 7 4 0 4 73 12 27
2014 IS-06 18 18 18 27 18 0 0 36 45 11
2011 IS 31 41 11 13 3 0 1 72 16 106
2011 IS-02 43 36 7 14 0 0 0 79 14 14
2011 IS-03 24 43 24 5 5 0 0 67 10 21
2011 IS-04 36 40 7 11 4 0 2 77 16 45
2011 IS-05 33 42 17 8 0 0 0 75 8 12
2011 IS-06 8 50 8 33 0 0 0 58 33 12
2008 IS 23 38 13 14 12 1 0 62 25 103
2008 IS-03 21 54 0 11 11 4 0 78 22 28
2008 IS-04 19 35 22 11 14 0 0 54 24 37
2008 IS-05 50 39 0 0 11 0 0 89 11 18

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 43 37 11 6 4 0 0 80 10 103
2019 IS-02 21 43 14 14 7 0 0 64 21 14
2019 IS-03 67 13 13 7 0 0 0 80 7 15
2019 IS-04 39 42 6 6 6 0 0 82 12 33
2019 IS-05 41 37 15 4 4 0 0 78 7 27
2018 IS 29 44 13 13 0 0 1 74 13 104
2018 IS-02 36 50 7 7 0 0 0 86 7 14
2018 IS-03 39 52 9 0 0 0 0 91 0 23
2018 IS-04 24 34 24 17 0 0 0 59 17 29
2018 IS-05 18 50 5 23 0 0 5 71 24 22
2017 IS 17 45 17 12 6 2 1 64 19 95
2017 IS-02 26 53 11 11 0 0 0 79 11 19
2017 IS-03 9 45 27 9 0 0 9 60 10 11
2017 IS-04 15 46 21 6 6 6 0 65 13 33
2017 IS-05 13 29 14 25 19 0 0 42 44 21
2014 IS 17 49 14 15 5 0 1 66 20 96
2014 IS-03 33 44 7 11 0 0 5 81 12 18
2014 IS-04 7 66 10 7 10 0 0 72 17 29
2014 IS-05 19 44 11 19 7 0 0 63 26 27
2014 IS-06 0 45 36 18 0 0 0 45 18 11
2011 IS 30 42 12 9 7 0 0 72 16 106
2011 IS-02 36 36 14 7 7 0 0 71 14 14
2011 IS-03 29 38 19 10 5 0 0 67 14 21
2011 IS-04 29 47 4 11 9 0 0 76 20 45
2011 IS-05 50 17 25 0 8 0 0 67 8 12
2011 IS-06 8 67 17 8 0 0 0 75 8 12
2008 IS 32 38 13 10 4 2 1 73 14 102
2008 IS-03 36 32 11 4 7 7 4 76 12 28
2008 IS-04 27 43 22 8 0 0 0 70 8 37
2008 IS-05 44 33 0 17 6 0 0 78 22 18

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 33 38 17 10 3 0 0 71 13 103
2019 IS-02 21 50 14 7 7 0 0 71 14 14
2019 IS-03 40 33 13 13 0 0 0 73 13 15
2019 IS-04 30 36 21 12 0 0 0 67 12 33
2019 IS-05 33 37 15 7 7 0 0 70 15 27
2018 IS 25 35 25 10 5 1 0 61 14 105
2018 IS-02 27 20 20 13 13 7 0 50 29 15
2018 IS-03 43 26 26 0 4 0 0 70 4 23
2018 IS-04 21 34 34 10 0 0 0 55 10 29
2018 IS-05 9 45 18 18 9 0 0 55 27 22
2017 IS 19 45 8 14 9 3 1 67 24 95
2017 IS-02 32 42 0 16 11 0 0 74 26 19
2017 IS-03 18 64 9 0 0 9 0 90 0 11
2017 IS-04 15 49 12 6 9 6 3 70 17 33
2017 IS-05 18 33 5 30 14 0 0 51 44 21
2014 IS 22 37 15 17 6 2 2 61 24 96
2014 IS-03 16 62 5 11 0 0 5 83 12 18
2014 IS-04 24 41 17 7 3 3 3 70 11 29
2014 IS-05 15 30 15 30 7 4 0 46 38 27
2014 IS-06 27 18 27 18 9 0 0 45 27 11
2011 IS 22 39 9 17 11 2 0 62 29 106
2011 IS-02 43 29 0 14 14 0 0 71 29 14
2011 IS-03 19 38 14 10 10 10 0 63 21 21
2011 IS-04 16 38 11 20 16 0 0 53 36 45
2011 IS-05 25 58 0 17 0 0 0 83 17 12
2011 IS-06 25 33 17 17 8 0 0 58 25 12
2008 IS 23 38 16 13 7 4 0 64 20 103
2008 IS-03 29 32 14 7 7 11 0 68 16 28
2008 IS-04 24 30 19 16 11 0 0 54 27 37
2008 IS-05 28 44 17 11 0 0 0 72 11 18

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 30 36 17 6 10 2 0 67 16 103
2019 IS-02 29 43 0 14 14 0 0 71 29 14
2019 IS-03 33 33 13 13 7 0 0 67 20 15
2019 IS-04 30 24 27 0 12 6 0 58 13 33
2019 IS-05 30 41 11 7 11 0 0 70 19 27
2018 IS 28 27 23 9 8 5 2 58 17 105
2018 IS-02 13 47 7 7 13 13 0 69 23 15
2018 IS-03 39 22 22 9 0 4 4 67 10 23
2018 IS-04 24 24 28 3 10 7 3 54 15 29
2018 IS-05 32 14 23 18 14 0 0 45 32 22
2017 IS 18 31 13 16 18 2 2 51 36 95
2017 IS-02 32 26 5 16 16 5 0 61 33 19
2017 IS-03 0 45 18 27 9 0 0 45 36 11
2017 IS-04 18 27 18 6 21 2 6 50 30 33
2017 IS-05 13 33 5 30 19 0 0 46 49 21
2014 IS 12 28 11 20 22 1 5 43 45 96
2014 IS-03 5 16 11 29 33 0 5 23 65 18
2014 IS-04 10 34 24 10 10 3 7 50 23 29
2014 IS-05 19 33 4 19 19 0 7 56 40 27
2014 IS-06 18 36 0 27 18 0 0 55 45 11
2011 IS 8 24 16 23 29 1 0 31 52 106
2011 IS-02 7 7 21 29 36 0 0 14 64 14
2011 IS-03 5 19 14 29 33 0 0 24 62 21
2011 IS-04 2 24 24 20 27 2 0 27 48 45
2011 IS-05 42 33 0 0 25 0 0 75 25 12
2011 IS-06 0 42 0 25 33 0 0 42 58 12
2008 IS 22 27 10 25 12 3 1 51 39 102
2008 IS-03 18 25 4 39 11 0 4 44 52 28
2008 IS-04 16 32 8 19 19 5 0 51 40 37
2008 IS-05 39 28 11 6 11 6 0 71 18 18

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 50 27 17 1 2 0 3 80 3 103
2019 IS-02 43 29 29 0 0 0 0 71 0 14
2019 IS-03 80 13 7 0 0 0 0 93 0 15
2019 IS-04 45 30 18 0 3 0 3 78 3 33
2019 IS-05 48 22 19 4 4 0 4 73 8 27

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 58 12 5 5 8 1 12 80 14 103
2019 IS-02 50 7 14 0 14 0 14 67 17 14
2019 IS-03 80 13 0 0 7 0 0 93 7 15
2019 IS-04 42 18 6 6 12 3 12 71 21 33
2019 IS-05 67 7 0 11 4 0 11 83 17 27

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 60 21 12 1 2 2 2 85 3 103
2019 IS-02 57 14 21 7 0 0 0 71 7 14
2019 IS-03 80 13 7 0 0 0 0 93 0 15
2019 IS-04 61 24 6 0 3 3 3 90 3 33
2019 IS-05 52 22 19 0 4 4 0 77 4 27

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 57 21 9 3 1 4 5 86 4 101
2019 IS-02 54 15 15 8 0 8 0 75 8 13
2019 IS-03 73 20 0 0 0 0 7 100 0 15
2019 IS-04 48 21 9 3 3 9 6 82 7 33
2019 IS-05 58 23 12 4 0 0 4 84 4 26

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 58 8 11 7 8 3 6 72 16 102
2019 IS-02 64 7 7 7 7 7 0 77 15 14
2019 IS-03 60 0 7 13 13 0 7 64 29 15
2019 IS-04 59 9 9 9 3 3 6 76 14 32
2019 IS-05 44 15 15 4 11 4 7 67 17 27

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 83 6 3 1 0 1 6 96 1 102
2019 IS-02 64 7 14 0 0 7 7 83 0 14
2019 IS-03 87 7 0 0 0 0 7 100 0 15
2019 IS-04 91 6 0 0 0 0 3 100 0 33
2019 IS-05 77 8 4 0 0 0 12 96 0 26

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 76 11 2 3 1 3 5 94 4 103
2019 IS-02 57 7 14 7 0 7 7 75 8 14
2019 IS-03 87 7 0 0 0 0 7 100 0 15
2019 IS-04 82 9 0 0 0 6 3 100 0 33
2019 IS-05 67 15 0 7 4 0 7 88 12 27

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 83 8 3 0 0 0 6 97 0 103
2019 IS-02 64 21 14 0 0 0 0 86 0 14
2019 IS-03 80 7 0 0 0 0 13 100 0 15
2019 IS-04 85 9 0 0 0 0 6 100 0 33
2019 IS-05 85 4 4 0 0 0 7 96 0 27

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 34 39 7 16 5 0 0 72 21 101
2019 IS-02 14 57 0 29 0 0 0 71 29 14
2019 IS-03 23 38 8 15 15 0 0 62 31 13
2019 IS-04 36 36 9 15 3 0 0 73 18 33
2019 IS-05 37 30 11 15 7 0 0 67 22 27
2018 IS 27 49 10 9 5 0 1 76 14 103
2018 IS-02 29 43 7 21 0 0 0 71 21 14
2018 IS-03 23 59 14 5 0 0 0 82 5 22
2018 IS-04 24 45 10 10 10 0 0 69 21 29
2018 IS-05 27 45 9 5 9 0 5 76 14 22
2017 IS 30 37 11 18 4 0 0 67 23 94
2017 IS-02 37 42 5 11 5 0 0 79 16 19
2017 IS-03 18 55 9 9 9 0 0 73 18 11
2017 IS-04 28 31 19 15 6 0 0 60 21 32
2017 IS-05 42 19 5 35 0 0 0 61 35 21
2014 IS 22 39 15 12 11 0 0 61 24 96
2014 IS-03 5 33 34 11 16 0 0 38 27 18
2014 IS-04 21 52 10 10 7 0 0 72 17 29
2014 IS-05 33 22 15 19 11 0 0 56 30 27
2014 IS-06 27 45 0 18 9 0 0 73 27 11
2011 IS 24 37 15 16 8 1 0 61 24 106
2011 IS-02 43 14 21 7 14 0 0 57 21 14
2011 IS-03 10 38 24 14 14 0 0 48 29 21
2011 IS-04 13 49 16 16 4 2 0 64 20 45
2011 IS-05 58 17 0 25 0 0 0 75 25 12
2011 IS-06 25 42 8 25 0 0 0 67 25 12

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 45 35 12 3 6 0 0 80 9 103
2019 IS-02 14 57 14 0 14 0 0 71 14 14
2019 IS-03 47 40 7 0 7 0 0 87 7 15
2019 IS-04 45 27 18 6 3 0 0 73 9 33
2019 IS-05 48 33 7 4 7 0 0 81 11 27
2018 IS 38 33 16 7 5 0 2 72 12 103
2018 IS-02 57 21 0 7 14 0 0 79 21 14
2018 IS-03 32 36 23 0 5 0 5 71 5 22
2018 IS-04 31 38 17 10 3 0 0 69 14 29
2018 IS-05 36 32 14 14 5 0 0 68 18 22
2017 IS 38 28 17 10 6 0 2 67 15 94
2017 IS-02 47 21 11 16 5 0 0 68 21 19
2017 IS-03 36 18 18 9 0 0 18 67 11 11
2017 IS-04 38 28 21 9 3 0 0 66 13 32
2017 IS-05 42 38 10 5 6 0 0 80 11 21
2014 IS 27 36 17 11 9 0 0 63 21 96
2014 IS-03 16 40 22 11 11 0 0 56 22 18
2014 IS-04 28 31 17 14 10 0 0 59 24 29
2014 IS-05 26 41 15 11 7 0 0 67 19 27
2014 IS-06 27 36 0 18 18 0 0 64 36 11

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 41 42 5 9 4 0 0 82 13 101
2019 IS-02 21 50 14 7 7 0 0 71 14 14
2019 IS-03 50 29 7 7 7 0 0 79 14 14
2019 IS-04 33 52 3 12 0 0 0 85 12 33
2019 IS-05 42 35 4 12 8 0 0 77 19 26
2018 IS 31 41 16 10 3 0 0 72 13 103
2018 IS-02 33 33 13 20 0 0 0 67 20 15
2018 IS-03 36 50 5 5 5 0 0 86 9 22
2018 IS-04 28 41 21 7 3 0 0 69 10 29
2018 IS-05 27 36 18 14 5 0 0 64 18 22
2017 IS 29 36 11 17 7 0 0 65 25 94
2017 IS-02 53 26 11 5 5 0 0 79 11 19
2017 IS-03 18 45 18 9 9 0 0 64 18 11
2017 IS-04 25 43 13 16 3 0 0 69 19 32
2017 IS-05 28 33 0 30 10 0 0 61 39 21
2014 IS 23 37 17 19 4 0 0 60 23 95
2014 IS-03 11 45 22 22 0 0 0 56 22 18
2014 IS-04 21 48 7 14 10 0 0 69 24 29
2014 IS-05 30 26 22 19 4 0 0 56 22 27
2014 IS-06 9 27 18 45 0 0 0 36 45 11
2011 IS 31 42 15 10 1 0 0 74 11 106
2011 IS-02 43 36 14 7 0 0 0 79 7 14
2011 IS-03 24 48 24 0 5 0 0 71 5 21
2011 IS-04 33 40 13 13 0 0 0 73 13 45
2011 IS-05 50 33 8 8 0 0 0 83 8 12
2011 IS-06 8 67 17 8 0 0 0 75 8 12

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 32 44 15 7 3 0 0 76 10 103
2019 IS-02 7 64 14 7 7 0 0 71 14 14
2019 IS-03 27 53 13 7 0 0 0 80 7 15
2019 IS-04 33 33 24 6 3 0 0 67 9 33
2019 IS-05 33 41 11 11 4 0 0 74 15 27
2018 IS 21 45 17 10 2 4 1 69 13 105
2018 IS-02 27 27 20 13 7 7 0 57 21 15
2018 IS-03 26 39 22 9 0 4 0 68 9 23
2018 IS-04 17 48 21 7 0 7 0 70 7 29
2018 IS-05 14 45 14 18 5 0 5 62 24 22
2017 IS 20 36 24 11 3 5 0 59 15 95
2017 IS-02 42 21 16 5 5 11 0 71 12 19
2017 IS-03 0 73 18 0 0 9 0 80 0 11
2017 IS-04 18 34 27 15 0 6 0 55 16 33
2017 IS-05 18 24 39 14 5 0 0 42 19 21

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 53 26 7 11 3 0 0 79 14 102
2019 IS-02 43 14 14 29 0 0 0 57 29 14
2019 IS-03 67 7 13 7 7 0 0 73 13 15
2019 IS-04 52 30 3 15 0 0 0 82 15 33
2019 IS-05 54 31 4 4 8 0 0 85 12 26
2018 IS 39 34 10 9 9 0 0 73 17 104
2018 IS-02 57 21 7 14 0 0 0 79 14 14
2018 IS-03 57 26 4 9 4 0 0 83 13 23
2018 IS-04 34 31 24 10 0 0 0 66 10 29
2018 IS-05 27 45 5 5 18 0 0 73 23 22
2017 IS 30 29 11 17 13 0 0 60 30 95
2017 IS-02 53 26 16 5 0 0 0 79 5 19
2017 IS-03 45 36 0 9 9 0 0 82 18 11
2017 IS-04 24 39 9 18 9 0 0 63 27 33
2017 IS-05 27 19 0 29 25 0 0 46 54 21
2014 IS 30 36 8 12 11 1 0 67 24 96
2014 IS-03 34 38 11 11 5 0 0 73 16 18
2014 IS-04 31 41 7 7 10 3 0 75 18 29
2014 IS-05 33 30 7 15 15 0 0 63 30 27
2014 IS-06 9 36 0 27 27 0 0 45 55 11
2011 IS 40 41 11 6 2 0 1 81 8 106
2011 IS-02 36 21 36 7 0 0 0 57 7 14
2011 IS-03 24 57 5 10 0 0 5 85 10 21
2011 IS-04 47 40 11 0 2 0 0 87 2 45
2011 IS-05 50 42 0 0 8 0 0 92 8 12
2011 IS-06 33 33 8 25 0 0 0 67 25 12

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 36 37 21 4 2 0 0 74 6 102
2019 IS-02 57 29 14 0 0 0 0 86 0 14
2019 IS-03 40 47 13 0 0 0 0 87 0 15
2019 IS-04 44 31 13 9 3 0 0 75 13 32
2019 IS-05 30 41 26 0 4 0 0 70 4 27
2018 IS 35 30 17 12 5 1 1 66 17 103
2018 IS-02 80 13 0 0 0 0 7 100 0 15
2018 IS-03 45 36 9 5 0 5 0 86 5 22
2018 IS-04 28 41 17 14 0 0 0 69 14 29
2018 IS-05 14 38 24 19 5 0 0 52 24 21
2017 IS 39 27 21 8 5 0 0 66 13 95
2017 IS-02 74 26 0 0 0 0 0 100 0 19
2017 IS-03 45 18 36 0 0 0 0 64 0 11
2017 IS-04 36 37 21 3 3 0 0 73 6 33
2017 IS-05 23 14 28 25 10 0 0 37 35 21
2014 IS 29 30 24 11 5 0 0 59 17 96
2014 IS-03 56 33 5 5 0 0 0 89 5 18
2014 IS-04 28 45 21 7 0 0 0 72 7 29
2014 IS-05 19 19 33 26 4 0 0 37 30 27
2014 IS-06 0 18 45 9 27 0 0 18 36 11
2011 IS 38 41 8 8 5 0 1 79 12 106
2011 IS-02 36 50 7 7 0 0 0 86 7 14
2011 IS-03 48 43 5 0 5 0 0 90 5 21
2011 IS-04 36 40 11 9 2 0 2 77 11 45
2011 IS-05 42 42 0 0 17 0 0 83 17 12
2011 IS-06 25 25 17 25 8 0 0 50 33 12
2008 IS 29 38 17 10 6 0 0 67 16 103
2008 IS-03 46 43 7 4 0 0 0 89 4 28
2008 IS-04 22 38 24 14 3 0 0 59 16 37
2008 IS-05 22 39 22 11 6 0 0 61 17 18

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 73 16 2 2 4 2 2 92 6 102
2019 IS-02 43 36 7 0 14 0 0 79 14 14
2019 IS-03 67 13 7 0 0 7 7 92 0 15
2019 IS-04 79 12 0 3 3 3 0 94 6 33
2019 IS-05 85 8 0 4 4 0 0 92 8 26
2017 IS 49 27 8 4 4 4 3 82 9 95
2017 IS-02 63 21 0 0 11 0 5 89 11 19
2017 IS-03 55 36 0 0 0 9 0 100 0 11
2017 IS-04 40 31 9 9 0 6 6 79 10 33
2017 IS-05 52 33 14 0 0 0 0 86 0 21
2014 IS 36 30 13 4 7 5 4 73 13 96
2014 IS-03 27 33 7 11 5 11 5 72 20 18
2014 IS-04 55 24 10 3 3 3 0 82 7 29
2014 IS-05 37 37 15 0 7 0 4 77 8 27
2014 IS-06 9 27 27 0 18 18 0 44 22 11
2011 IS 38 35 8 6 7 4 3 78 13 106
2011 IS-02 21 21 14 7 21 0 14 50 33 14
2011 IS-03 48 43 5 5 0 0 0 90 5 21
2011 IS-04 44 24 9 7 9 4 2 74 17 45
2011 IS-05 42 33 8 8 0 8 0 82 9 12
2011 IS-06 17 75 8 0 0 0 0 92 0 12

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 IS 19 43 38 103
2019 IS-02 21 43 36 14
2019 IS-03 20 40 40 15
2019 IS-04 12 33 55 33
2019 IS-05 19 59 22 27
2018 IS 17 35 48 105
2018 IS-02 20 20 60 15
2018 IS-03 9 52 39 23
2018 IS-04 10 31 59 29
2018 IS-05 27 36 36 22
2017 IS 26 34 40 95
2017 IS-02 26 42 32 19
2017 IS-03 18 45 36 11
2017 IS-04 27 34 39 33
2017 IS-05 24 37 39 21
2014 IS 45 17 39 96
2014 IS-03 33 16 51 18
2014 IS-04 41 14 45 29
2014 IS-05 56 11 33 27
2014 IS-06 73 18 9 11
2011 IS 54 18 28 106
2011 IS-02 43 21 36 14
2011 IS-03 48 33 19 21
2011 IS-04 60 11 29 45
2011 IS-05 33 25 42 12
2011 IS-06 83 0 17 12

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 IS 5 20 55 15 5 0 20
2018 IS 11 33 33 17 0 6 18
2017 IS 8 20 52 0 20 0 25
2014 IS 5 19 58 2 9999 16 43
2014 IS-04 0 25 58 0 9999 17 12
2014 IS-05 13 13 53 7 9999 13 15
2011 IS 12 18 60 7 9999 4 57
2011 IS-03 20 10 50 10 9999 10 10
2011 IS-04 15 22 48 11 9999 4 27
2011 IS-06 10 10 80 0 9999 0 10
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 43 35 16 5 2 0 0 78 7 103
2019 IS-02 21 43 21 14 0 0 0 64 14 14
2019 IS-03 47 40 7 7 0 0 0 87 7 15
2019 IS-04 36 33 27 0 3 0 0 70 3 33
2019 IS-05 44 37 7 7 4 0 0 81 11 27
2018 IS 39 43 11 5 1 1 0 83 6 104
2018 IS-02 27 47 13 13 0 0 0 73 13 15
2018 IS-03 45 41 9 5 0 0 0 86 5 22
2018 IS-04 31 45 17 3 3 0 0 76 7 29
2018 IS-05 36 50 5 5 0 5 0 90 5 22
2017 IS 33 39 19 3 6 0 0 71 10 95
2017 IS-02 37 32 21 0 11 0 0 68 11 19
2017 IS-03 55 18 18 0 9 0 0 73 9 11
2017 IS-04 24 45 24 6 0 0 0 69 6 33
2017 IS-05 37 33 10 6 14 0 0 70 20 21
2014 IS 23 49 12 8 7 0 0 72 16 96
2014 IS-03 11 51 22 5 11 0 0 62 16 18
2014 IS-04 21 52 3 14 10 0 0 72 24 29
2014 IS-05 33 52 7 4 4 0 0 85 7 27
2014 IS-06 18 55 9 9 9 0 0 73 18 11
2011 IS 31 42 17 7 3 0 0 74 9 106
2011 IS-02 43 36 14 7 0 0 0 79 7 14
2011 IS-03 14 48 19 14 5 0 0 62 19 21
2011 IS-04 29 40 22 4 4 0 0 69 9 45
2011 IS-05 58 33 8 0 0 0 0 92 0 12
2011 IS-06 25 67 8 0 0 0 0 92 0 12
2008 IS 30 42 13 10 5 1 0 73 15 103
2008 IS-03 25 39 11 18 7 0 0 64 25 28
2008 IS-04 30 38 16 8 5 3 0 69 14 37
2008 IS-05 39 44 6 11 0 0 0 83 11 18

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 24 48 14 12 3 0 0 72 15 103
2019 IS-02 7 64 7 14 7 0 0 71 21 14
2019 IS-03 33 47 7 7 7 0 0 80 13 15
2019 IS-04 27 36 24 9 3 0 0 64 12 33
2019 IS-05 19 59 15 7 0 0 0 78 7 27
2018 IS 14 45 26 9 5 2 0 60 14 105
2018 IS-02 13 47 27 7 7 0 0 60 13 15
2018 IS-03 26 26 30 4 9 4 0 55 14 23
2018 IS-04 10 55 24 3 3 3 0 68 7 29
2018 IS-05 5 50 27 14 5 0 0 55 18 22
2017 IS 14 43 11 19 12 1 0 57 31 95
2017 IS-02 32 37 16 5 11 0 0 68 16 19
2017 IS-03 9 55 9 9 18 0 0 64 27 11
2017 IS-04 9 43 15 24 6 3 0 53 31 33
2017 IS-05 9 38 5 28 20 0 0 47 49 21
2014 IS 9 37 25 14 10 4 0 49 25 96
2014 IS-03 5 27 40 5 11 11 0 37 18 18
2014 IS-04 14 41 14 14 14 3 0 57 29 29
2014 IS-05 4 37 26 26 7 0 0 41 33 27
2014 IS-06 9 45 27 9 9 0 0 55 18 11
2011 IS 16 40 21 13 10 0 0 56 24 106
2011 IS-02 14 43 21 14 7 0 0 57 21 14
2011 IS-03 14 43 24 14 5 0 0 57 19 21
2011 IS-04 11 44 18 16 11 0 0 56 27 45
2011 IS-05 25 42 17 0 17 0 0 67 17 12
2011 IS-06 25 17 33 8 17 0 0 42 25 12

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 18 32 32 11 8 0 0 19 50 101
2019 IS-02 14 14 50 14 7 0 0 21 29 14
2019 IS-03 7 33 33 13 13 0 0 27 40 15
2019 IS-04 13 39 29 19 0 0 0 19 52 31
2019 IS-05 22 33 30 4 11 0 0 15 56 27
2018 IS 24 31 33 5 5 1 1 10 56 105
2018 IS-02 7 13 60 0 20 0 0 20 20 15
2018 IS-03 22 17 39 13 0 4 4 14 43 23
2018 IS-04 28 28 34 7 3 0 0 10 55 29
2018 IS-05 32 55 14 0 0 0 0 0 86 22
2017 IS 22 33 33 5 3 3 1 9 57 95
2017 IS-02 0 26 47 5 11 11 0 18 29 19
2017 IS-03 27 0 55 9 9 0 0 18 27 11
2017 IS-04 24 34 33 6 0 3 0 6 60 33
2017 IS-05 34 33 24 5 0 0 4 5 70 21
2014 IS 20 37 30 6 4 1 1 11 58 96
2014 IS-03 5 33 45 11 5 0 0 16 38 18
2014 IS-04 31 31 21 3 7 3 3 11 67 29
2014 IS-05 22 48 22 7 0 0 0 7 70 27
2014 IS-06 18 64 18 0 0 0 0 0 82 11
2011 IS 10 37 34 11 6 1 0 17 48 105
2011 IS-02 7 36 21 7 21 7 0 31 46 14
2011 IS-03 5 33 43 14 5 0 0 19 38 21
2011 IS-04 11 42 31 11 4 0 0 16 53 45
2011 IS-05 0 36 45 18 0 0 0 18 36 11
2011 IS-06 25 25 42 8 0 0 0 8 50 12
2008 IS 15 33 35 10 5 0 3 15 49 103
2008 IS-03 14 25 32 14 14 0 0 29 39 28
2008 IS-04 14 43 30 8 0 0 5 9 60 37
2008 IS-05 17 22 50 11 0 0 0 11 39 18

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 13 17 31 24 14 0 2 38 30 101
2019 IS-02 14 14 21 36 14 0 0 50 29 14
2019 IS-03 13 7 33 27 13 0 7 43 21 15
2019 IS-04 16 23 32 13 13 0 3 27 40 31
2019 IS-05 15 15 33 26 11 0 0 37 30 27
2018 IS 13 34 35 9 6 1 2 15 49 105
2018 IS-02 0 40 27 13 20 0 0 33 40 15
2018 IS-03 9 30 39 4 4 4 9 10 45 23
2018 IS-04 21 28 41 10 0 0 0 10 48 29
2018 IS-05 23 45 32 0 0 0 0 0 68 22
2017 IS 32 29 28 4 4 1 2 9 63 94
2017 IS-02 16 37 32 0 16 0 0 16 53 19
2017 IS-03 27 27 36 9 0 0 0 9 55 11
2017 IS-04 31 25 25 9 3 3 3 13 60 32
2017 IS-05 44 19 33 0 0 0 4 0 65 21
2014 IS 25 27 37 6 3 2 0 10 53 96
2014 IS-03 22 22 51 5 0 0 0 5 44 18
2014 IS-04 31 14 38 3 7 7 0 11 48 29
2014 IS-05 26 41 26 7 0 0 0 7 67 27
2014 IS-06 18 36 36 9 0 0 0 9 55 11
2011 IS 25 33 26 10 3 0 3 14 60 105
2011 IS-02 7 29 36 14 7 0 7 23 38 14
2011 IS-03 19 33 24 19 5 0 0 24 52 21
2011 IS-04 36 27 24 7 2 0 4 9 65 45
2011 IS-05 0 55 27 18 0 0 0 18 55 11
2011 IS-06 33 42 25 0 0 0 0 0 75 12
2008 IS 21 28 31 8 6 2 4 14 53 103
2008 IS-03 18 32 18 7 18 4 4 27 54 28
2008 IS-04 24 27 38 3 3 0 5 6 54 37
2008 IS-05 17 17 33 22 0 6 6 25 38 18

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 20 32 30 11 4 2 1 15 54 102
2019 IS-02 14 14 21 36 0 7 7 42 33 14
2019 IS-03 13 47 20 13 7 0 0 20 60 15
2019 IS-04 31 16 38 9 3 3 0 13 48 32
2019 IS-05 19 52 22 0 7 0 0 7 70 27
2018 IS 32 26 26 8 4 4 1 12 61 105
2018 IS-02 0 40 13 13 13 13 7 33 50 15
2018 IS-03 22 26 26 17 0 9 0 19 52 23
2018 IS-04 41 14 34 7 3 0 0 10 55 29
2018 IS-05 45 32 23 0 0 0 0 0 77 22
2017 IS 27 24 26 10 5 3 3 17 55 95
2017 IS-02 21 21 11 32 0 11 5 38 50 19
2017 IS-03 18 18 36 18 9 0 0 27 36 11
2017 IS-04 24 27 24 6 12 3 3 19 55 33
2017 IS-05 42 20 33 0 0 0 4 0 65 21
2014 IS 52 21 12 3 4 3 4 8 79 96
2014 IS-03 11 40 11 0 11 11 16 15 70 18
2014 IS-04 66 17 14 0 3 0 0 3 83 29
2014 IS-05 70 15 15 0 0 0 0 0 85 27
2014 IS-06 73 18 9 0 0 0 0 0 91 11
2011 IS 34 27 15 7 4 3 10 12 70 105
2011 IS-02 14 14 36 7 7 7 14 18 36 14
2011 IS-03 19 29 14 5 10 10 14 19 63 21
2011 IS-04 44 29 11 4 2 0 9 7 80 45
2011 IS-05 36 27 18 18 0 0 0 18 64 11
2011 IS-06 42 33 8 8 0 0 8 9 82 12
2008 IS 47 24 17 5 2 1 4 7 74 103
2008 IS-03 21 39 14 11 4 4 7 16 68 28
2008 IS-04 65 11 16 3 3 0 3 6 78 37
2008 IS-05 39 28 28 6 0 0 0 6 67 18

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 19 26 32 17 6 0 1 23 45 101
2019 IS-02 7 21 29 29 7 0 7 38 31 14
2019 IS-03 20 33 20 20 7 0 0 27 53 15
2019 IS-04 23 26 32 19 0 0 0 19 48 31
2019 IS-05 15 26 41 7 11 0 0 19 41 27
2018 IS 20 28 29 18 5 1 0 23 48 105
2018 IS-02 0 7 40 27 27 0 0 53 7 15
2018 IS-03 9 22 30 35 0 4 0 36 32 23
2018 IS-04 24 24 34 17 0 0 0 17 48 29
2018 IS-05 23 59 18 0 0 0 0 0 82 22
2017 IS 21 28 25 19 4 1 2 24 51 95
2017 IS-02 0 16 32 32 16 0 5 50 17 19
2017 IS-03 9 27 18 45 0 0 0 45 36 11
2017 IS-04 24 24 31 15 3 3 0 18 50 33
2017 IS-05 29 42 16 10 0 0 4 10 74 21
2014 IS 23 31 28 12 6 0 0 18 54 94
2014 IS-03 5 16 51 22 5 0 0 27 22 18
2014 IS-04 26 37 19 11 7 0 0 19 63 27
2014 IS-05 33 41 19 7 0 0 0 7 74 27
2014 IS-06 36 27 36 0 0 0 0 0 64 11
2011 IS 17 27 39 13 4 0 0 16 44 104
2011 IS-02 8 23 38 23 8 0 0 31 31 13
2011 IS-03 5 29 38 24 5 0 0 29 33 21
2011 IS-04 27 27 38 4 4 0 0 9 53 45
2011 IS-05 9 18 55 18 0 0 0 18 27 11
2011 IS-06 25 25 42 8 0 0 0 8 50 12
2008 IS 20 31 28 14 4 0 3 18 53 103
2008 IS-03 7 29 29 29 7 0 0 36 36 28
2008 IS-04 32 32 22 11 0 0 3 11 67 37
2008 IS-05 11 22 50 6 11 0 0 17 33 18

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 14 28 26 18 12 0 3 31 43 101
2019 IS-02 7 29 21 21 7 0 14 33 42 14
2019 IS-03 20 33 0 27 13 0 7 43 57 15
2019 IS-04 9 25 44 16 6 0 0 22 34 32
2019 IS-05 19 27 23 12 19 0 0 31 46 26
2018 IS 12 30 29 20 4 3 2 25 45 105
2018 IS-02 0 27 27 33 7 0 7 43 29 15
2018 IS-03 0 26 30 26 4 9 4 35 30 23
2018 IS-04 14 38 28 14 3 3 0 18 54 29
2018 IS-05 27 41 18 14 0 0 0 14 68 22
2017 IS 21 33 24 10 3 4 4 14 59 94
2017 IS-02 5 16 32 21 11 5 11 38 25 19
2017 IS-03 9 18 64 9 0 0 0 9 27 11
2017 IS-04 19 35 22 9 3 9 3 14 61 32
2017 IS-05 43 44 9 0 0 0 4 0 91 21
2014 IS 41 22 23 9 2 0 3 12 65 96
2014 IS-03 16 23 33 22 0 0 5 23 42 18
2014 IS-04 48 17 17 7 3 0 7 11 70 29
2014 IS-05 59 22 15 4 0 0 0 4 81 27
2014 IS-06 36 36 27 0 0 0 0 0 73 11
2011 IS 30 24 30 7 7 0 2 14 55 105
2011 IS-02 14 21 43 0 14 0 7 15 38 14
2011 IS-03 24 29 29 5 10 0 5 15 55 21
2011 IS-04 33 24 29 7 7 0 0 13 58 45
2011 IS-05 36 18 36 9 0 0 0 9 55 11
2011 IS-06 42 17 25 17 0 0 0 17 58 12
2008 IS 20 20 32 18 5 0 6 24 42 101
2008 IS-03 11 11 36 25 14 0 4 41 22 28
2008 IS-04 22 22 31 11 3 0 11 16 50 36
2008 IS-05 18 24 35 24 0 0 0 24 41 17

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 11 24 28 20 15 2 0 36 36 100
2019 IS-02 7 29 14 29 14 7 0 46 38 14
2019 IS-03 13 7 40 20 13 7 0 36 21 15
2019 IS-04 10 32 32 10 16 0 0 26 42 31
2019 IS-05 15 23 27 15 19 0 0 35 38 26
2018 IS 26 22 32 13 2 6 0 15 51 104
2018 IS-02 7 21 50 7 7 7 0 15 31 14
2018 IS-03 13 22 35 13 0 17 0 16 42 23
2018 IS-04 24 24 34 14 0 3 0 14 50 29
2018 IS-05 45 23 18 14 0 0 0 14 68 22
2017 IS 48 20 19 4 2 5 1 7 73 95
2017 IS-02 32 37 16 5 0 11 0 6 76 19
2017 IS-03 36 18 27 9 0 9 0 10 60 11
2017 IS-04 43 21 18 6 6 6 0 13 68 33
2017 IS-05 57 14 25 0 0 0 4 0 74 21
2014 IS 23 31 31 8 3 2 1 12 56 96
2014 IS-03 22 38 29 5 5 0 0 11 60 18
2014 IS-04 28 24 38 0 3 7 0 4 56 29
2014 IS-05 19 30 37 15 0 0 0 15 48 27
2014 IS-06 27 55 0 18 0 0 0 18 82 11
2011 IS 15 28 28 14 11 2 2 27 45 105
2011 IS-02 21 36 29 0 7 0 7 8 62 14
2011 IS-03 10 14 24 24 19 10 0 47 26 21
2011 IS-04 18 29 27 13 11 0 2 25 48 45
2011 IS-05 9 27 36 9 18 0 0 27 36 11
2011 IS-06 17 42 17 25 0 0 0 25 58 12
2008 IS 24 33 21 10 7 1 4 17 60 103
2008 IS-03 14 32 21 14 18 0 0 32 46 28
2008 IS-04 32 32 16 8 5 0 5 14 69 37
2008 IS-05 22 33 33 11 0 0 0 11 56 18

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 15 25 29 13 14 2 3 28 41 102
2019 IS-02 7 14 36 21 7 7 7 33 25 14
2019 IS-03 13 27 20 13 13 7 7 31 46 15
2019 IS-04 16 28 25 13 16 0 3 29 45 32
2019 IS-05 22 30 30 7 11 0 0 19 52 27
2018 IS 17 27 30 12 8 5 1 21 46 105
2018 IS-02 0 33 20 20 7 13 7 33 42 15
2018 IS-03 17 13 26 17 17 9 0 38 33 23
2018 IS-04 14 31 34 10 7 3 0 18 46 29
2018 IS-05 32 36 23 9 0 0 0 9 68 22
2017 IS 21 25 29 13 5 6 1 20 49 94
2017 IS-02 5 26 26 21 11 11 0 35 35 19
2017 IS-03 9 36 18 27 9 0 0 36 45 11
2017 IS-04 22 19 35 6 6 12 0 14 46 32
2017 IS-05 42 20 24 10 0 0 4 10 65 21
2014 IS 32 24 23 12 3 2 3 16 59 96
2014 IS-03 11 11 45 11 5 5 11 20 26 18
2014 IS-04 38 24 17 14 3 3 0 18 64 29
2014 IS-05 41 22 22 15 0 0 0 15 63 27
2014 IS-06 45 36 18 0 0 0 0 0 82 11

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 9 23 37 18 11 0 3 29 32 102
2019 IS-02 7 14 21 36 7 0 14 50 25 14
2019 IS-03 7 13 53 7 20 0 0 27 20 15
2019 IS-04 9 25 28 28 9 0 0 38 34 32
2019 IS-05 11 30 41 7 7 0 4 15 42 27

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 20 31 20 24 6 0 0 50 30 101
2019 IS-02 8 23 38 15 15 0 0 31 31 13
2019 IS-03 27 33 13 20 7 0 0 60 27 15
2019 IS-04 24 27 24 21 3 0 0 52 24 33
2019 IS-05 15 35 15 27 8 0 0 50 35 26

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 58 25 5 8 5 0 0 82 13 102
2019 IS-02 43 29 7 14 7 0 0 71 21 14
2019 IS-03 67 27 0 7 0 0 0 93 7 15
2019 IS-04 47 28 9 13 3 0 0 75 16 32
2019 IS-05 59 22 4 4 11 0 0 81 15 27
2018 IS 51 30 8 6 5 1 0 82 11 105
2018 IS-02 33 33 20 7 7 0 0 67 13 15
2018 IS-03 70 13 4 4 4 4 0 86 9 23
2018 IS-04 38 38 3 10 10 0 0 76 21 29
2018 IS-05 50 32 14 5 0 0 0 82 5 22
2017 IS 43 35 3 9 9 0 0 78 19 95
2017 IS-02 68 16 0 11 5 0 0 84 16 19
2017 IS-03 45 27 9 9 9 0 0 73 18 11
2017 IS-04 40 37 3 9 12 0 0 76 21 33
2017 IS-05 37 38 6 10 10 0 0 75 19 21
2014 IS 50 35 5 7 3 0 0 84 10 96
2014 IS-03 22 67 5 5 0 0 0 89 5 18
2014 IS-04 55 28 7 7 3 0 0 83 10 29
2014 IS-05 59 30 0 7 4 0 0 89 11 27
2014 IS-06 45 27 9 9 9 0 0 73 18 11

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 61 28 3 6 2 0 0 89 8 102
2019 IS-02 50 29 7 14 0 0 0 79 14 14
2019 IS-03 60 27 0 13 0 0 0 87 13 15
2019 IS-04 58 27 6 6 3 0 0 85 9 33
2019 IS-05 54 42 0 0 4 0 0 96 4 26
2018 IS 53 39 3 5 0 0 0 92 5 103
2018 IS-02 57 36 0 7 0 0 0 93 7 14
2018 IS-03 57 35 0 9 0 0 0 91 9 23
2018 IS-04 46 36 11 7 0 0 0 82 7 28
2018 IS-05 55 45 0 0 0 0 0 100 0 22
2017 IS 41 42 2 8 6 0 0 84 14 94
2017 IS-02 50 33 6 11 0 0 0 83 11 18
2017 IS-03 36 45 0 0 18 0 0 82 18 11
2017 IS-04 49 36 0 6 9 0 0 85 15 33
2017 IS-05 37 52 5 6 0 0 0 89 6 21
2014 IS 52 40 2 5 1 0 0 92 6 96
2014 IS-03 38 56 5 0 0 0 0 95 0 18
2014 IS-04 52 41 0 7 0 0 0 93 7 29
2014 IS-05 56 33 4 7 0 0 0 89 7 27
2014 IS-06 45 45 0 9 0 0 0 91 9 11

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 57 28 13 2 0 0 0 85 2 103
2019 IS-02 36 29 36 0 0 0 0 64 0 14
2019 IS-03 67 27 7 0 0 0 0 93 0 15
2019 IS-04 48 33 15 3 0 0 0 82 3 33
2019 IS-05 63 26 7 4 0 0 0 89 4 27
2018 IS 49 38 9 3 1 1 0 88 4 105
2018 IS-02 47 33 20 0 0 0 0 80 0 15
2018 IS-03 61 35 0 0 0 4 0 100 0 23
2018 IS-04 28 55 10 3 3 0 0 83 7 29
2018 IS-05 55 32 5 9 0 0 0 86 9 22

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 44 38 11 5 3 0 0 82 8 103
2019 IS-02 7 50 21 21 0 0 0 57 21 14
2019 IS-03 53 40 7 0 0 0 0 93 0 15
2019 IS-04 48 30 18 0 3 0 0 79 3 33
2019 IS-05 48 33 4 7 7 0 0 81 15 27
2018 IS 41 41 9 6 1 3 0 84 7 105
2018 IS-02 40 40 13 7 0 0 0 80 7 15
2018 IS-03 61 30 4 4 0 0 0 91 4 23
2018 IS-04 14 66 14 3 0 3 0 82 4 29
2018 IS-05 45 27 5 14 5 5 0 76 19 22
2017 IS 33 41 7 9 6 3 0 76 16 95
2017 IS-02 47 37 5 0 5 5 0 89 6 19
2017 IS-03 45 55 0 0 0 0 0 100 0 11
2017 IS-04 24 43 12 9 9 3 0 69 19 33
2017 IS-05 28 44 10 14 5 0 0 71 19 21
2014 IS 29 41 20 5 1 3 1 73 7 96
2014 IS-03 22 27 29 11 0 11 0 55 12 18
2014 IS-04 24 52 17 3 0 0 3 79 4 29
2014 IS-05 33 41 22 4 0 0 0 74 4 27
2014 IS-06 45 27 9 0 9 9 0 80 10 11
2011 IS 21 42 19 7 5 7 0 68 12 106
2011 IS-02 21 36 14 14 0 14 0 67 17 14
2011 IS-03 14 43 33 0 5 5 0 60 5 21
2011 IS-04 16 47 18 7 9 4 0 65 16 45
2011 IS-05 50 25 8 8 0 8 0 82 9 12
2011 IS-06 25 42 17 8 0 8 0 73 9 12

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 57 28 10 1 2 2 0 87 3 103
2019 IS-02 36 29 29 0 7 0 0 64 7 14
2019 IS-03 60 40 0 0 0 0 0 100 0 15
2019 IS-04 58 27 12 0 0 3 0 88 0 33
2019 IS-05 63 22 7 4 4 0 0 85 7 27
2018 IS 35 43 12 3 2 5 0 82 5 105
2018 IS-02 27 33 40 0 0 0 0 60 0 15
2018 IS-03 52 35 4 0 0 9 0 95 0 23
2018 IS-04 24 48 17 3 0 7 0 78 4 29
2018 IS-05 32 45 5 5 9 5 0 81 14 22
2017 IS 29 40 13 8 3 6 0 74 12 94
2017 IS-02 50 22 17 0 6 6 0 76 6 18
2017 IS-03 36 55 9 0 0 0 0 91 0 11
2017 IS-04 21 46 9 9 0 15 0 79 11 33
2017 IS-05 23 33 20 19 5 0 0 56 24 21
2014 IS 34 34 21 4 1 5 0 72 5 96
2014 IS-03 38 33 29 0 0 0 0 71 0 18
2014 IS-04 31 45 14 3 3 3 0 79 7 29
2014 IS-05 33 19 30 11 0 7 0 56 12 27
2014 IS-06 27 45 9 0 0 18 0 89 0 11

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 62 24 8 5 2 0 0 85 7 102
2019 IS-02 46 31 8 15 0 0 0 77 15 13
2019 IS-03 60 13 13 13 0 0 0 73 13 15
2019 IS-04 64 27 6 0 3 0 0 91 3 33
2019 IS-05 59 22 11 4 4 0 0 81 7 27
2018 IS 48 34 11 5 1 1 0 83 6 105
2018 IS-02 47 40 13 0 0 0 0 87 0 15
2018 IS-03 65 22 9 4 0 0 0 87 4 23
2018 IS-04 31 45 14 7 0 3 0 79 7 29
2018 IS-05 45 32 14 5 5 0 0 77 9 22
2017 IS 39 37 10 6 7 1 0 77 14 95
2017 IS-02 63 16 0 11 5 5 0 83 17 19
2017 IS-03 55 36 9 0 0 0 0 91 0 11
2017 IS-04 30 40 15 6 9 0 0 70 15 33
2017 IS-05 27 48 16 0 10 0 0 75 10 21
2014 IS 34 46 12 6 1 0 0 80 7 96
2014 IS-03 22 67 5 5 0 0 0 89 5 18
2014 IS-04 34 59 0 7 0 0 0 93 7 29
2014 IS-05 30 33 30 7 0 0 0 63 7 27
2014 IS-06 55 27 9 0 9 0 0 82 9 11
2011 IS 24 37 19 14 7 0 0 60 21 106
2011 IS-02 36 29 0 29 7 0 0 64 36 14
2011 IS-03 24 38 19 10 10 0 0 62 19 21
2011 IS-04 20 38 22 11 9 0 0 58 20 45
2011 IS-05 33 42 17 8 0 0 0 75 8 12
2011 IS-06 17 33 25 25 0 0 0 50 25 12
2008 IS 38 37 16 7 3 0 0 75 10 103
2008 IS-03 36 43 14 4 4 0 0 79 7 28
2008 IS-04 38 35 16 5 5 0 0 73 11 37
2008 IS-05 44 33 11 11 0 0 0 78 11 18

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 38 28 16 6 5 3 4 72 12 102
2019 IS-02 29 29 29 0 14 0 0 57 14 14
2019 IS-03 53 13 7 13 0 7 7 77 15 15
2019 IS-04 30 30 21 9 0 3 6 67 10 33
2019 IS-05 33 30 15 4 11 4 4 68 16 27
2018 IS 31 28 16 6 5 4 10 69 12 105
2018 IS-02 33 0 33 7 0 13 13 45 9 15
2018 IS-03 39 30 13 0 0 0 17 84 0 23
2018 IS-04 21 31 14 10 10 3 10 60 24 29
2018 IS-05 32 27 14 9 9 0 9 65 20 22
2017 IS 29 30 12 12 7 5 4 66 21 95
2017 IS-02 47 26 11 11 0 5 0 78 11 19
2017 IS-03 27 27 9 0 18 0 18 67 22 11
2017 IS-04 27 24 12 15 6 9 6 61 25 33
2017 IS-05 28 38 16 10 10 0 0 65 19 21
2014 IS 41 31 10 5 3 5 4 79 9 96
2014 IS-03 27 40 11 5 5 5 5 75 12 18
2014 IS-04 38 31 14 7 0 7 3 77 8 29
2014 IS-05 52 22 7 4 7 7 0 80 12 27
2014 IS-06 18 45 18 9 0 0 9 70 10 11

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 35 41 12 5 8 0 0 76 13 103
2019 IS-02 21 50 0 7 21 0 0 71 29 14
2019 IS-03 47 40 7 0 7 0 0 87 7 15
2019 IS-04 27 33 24 6 9 0 0 61 15 33
2019 IS-05 41 37 11 7 4 0 0 78 11 27
2018 IS 31 38 9 8 3 6 7 78 12 104
2018 IS-02 27 40 7 7 0 7 13 83 8 15
2018 IS-03 39 39 4 4 4 9 0 86 10 23
2018 IS-04 28 21 17 14 0 10 10 61 17 29
2018 IS-05 24 48 5 5 10 0 10 79 16 21
2017 IS 29 42 9 10 6 3 0 74 17 95
2017 IS-02 37 37 11 5 11 0 0 74 16 19
2017 IS-03 45 36 9 0 9 0 0 82 9 11
2017 IS-04 18 48 9 12 3 9 0 73 17 33
2017 IS-05 32 52 0 11 5 0 0 84 16 21
2014 IS 32 51 3 6 2 4 1 88 9 96
2014 IS-03 27 38 12 16 0 5 0 69 17 18
2014 IS-04 7 76 0 7 3 7 0 89 11 29
2014 IS-05 48 41 4 0 4 4 0 92 4 27
2014 IS-06 45 45 0 9 0 0 0 91 9 11
2011 IS 42 33 9 10 4 1 1 76 14 106
2011 IS-02 36 29 36 0 0 0 0 64 0 14
2011 IS-03 29 48 10 10 5 0 0 76 14 21
2011 IS-04 42 33 4 13 4 0 2 77 18 45
2011 IS-05 67 17 0 8 0 8 0 91 9 12
2011 IS-06 42 33 8 8 8 0 0 75 17 12
2008 IS 33 35 11 11 6 1 4 71 17 103
2008 IS-03 39 29 11 11 7 0 4 70 19 28
2008 IS-04 24 43 14 5 8 0 5 71 14 37
2008 IS-05 33 33 11 17 0 0 6 71 18 18

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 29 42 16 6 6 1 0 72 12 102
2019 IS-02 15 38 15 15 8 8 0 58 25 13
2019 IS-03 47 27 7 7 13 0 0 73 20 15
2019 IS-04 24 39 27 6 3 0 0 64 9 33
2019 IS-05 33 44 15 0 7 0 0 78 7 27
2018 IS 34 35 20 8 3 0 0 70 10 105
2018 IS-02 27 40 27 7 0 0 0 67 7 15
2018 IS-03 57 26 13 0 4 0 0 83 4 23
2018 IS-04 31 34 24 7 3 0 0 66 10 29
2018 IS-05 18 32 32 14 5 0 0 50 18 22

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 19 30 18 10 10 13 0 57 22 103
2019 IS-02 14 50 7 7 14 7 0 69 23 14
2019 IS-03 27 27 20 13 7 7 0 57 21 15
2019 IS-04 18 18 30 6 6 21 0 46 15 33
2019 IS-05 22 26 7 19 19 7 0 52 40 27
2018 IS 20 12 23 13 9 15 8 41 29 104
2018 IS-02 21 7 36 0 0 21 14 44 0 14
2018 IS-03 30 13 17 13 4 22 0 56 22 23
2018 IS-04 21 14 14 17 10 14 10 45 36 29
2018 IS-05 0 9 23 23 23 9 14 12 59 22
2017 IS 14 23 17 17 12 13 5 44 35 95
2017 IS-02 26 37 21 0 11 5 0 67 11 19
2017 IS-03 0 55 9 9 0 18 9 75 13 11
2017 IS-04 9 9 18 21 12 21 9 26 48 33
2017 IS-05 13 23 10 30 14 10 0 41 49 21
2014 IS 9 18 22 19 15 11 6 33 40 96
2014 IS-03 11 22 23 16 11 16 0 39 33 18
2014 IS-04 7 24 34 14 7 7 7 36 24 29
2014 IS-05 15 7 11 30 26 7 4 25 63 27
2014 IS-06 0 9 27 18 18 9 18 13 50 11
2011 IS 12 19 19 20 17 10 3 36 42 106
2011 IS-02 14 7 21 43 0 14 0 25 50 14
2011 IS-03 10 14 29 14 14 14 5 29 35 21
2011 IS-04 9 20 20 16 24 11 0 33 45 45
2011 IS-05 33 17 8 25 17 0 0 50 42 12
2011 IS-06 8 42 8 8 17 0 17 60 30 12

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 46 39 4 10 2 0 0 84 12 103
2019 IS-02 57 36 0 0 7 0 0 93 7 14
2019 IS-03 40 53 0 7 0 0 0 93 7 15
2019 IS-04 45 30 6 15 3 0 0 76 18 33
2019 IS-05 48 30 7 15 0 0 0 78 15 27
2017 IS 15 45 9 22 8 0 0 60 31 95
2017 IS-02 26 47 11 16 0 0 0 74 16 19
2017 IS-03 9 55 0 27 9 0 0 64 36 11
2017 IS-04 15 48 15 12 9 0 0 63 21 33
2017 IS-05 13 33 5 39 10 0 0 46 49 21
2014 IS 23 56 8 10 3 0 0 79 14 96
2014 IS-03 22 49 12 16 0 0 0 71 16 18
2014 IS-04 24 62 3 7 3 0 0 86 10 29
2014 IS-05 22 59 11 4 4 0 0 81 7 27
2014 IS-06 9 64 9 18 0 0 0 73 18 11
2011 IS 35 42 6 16 2 0 0 76 18 106
2011 IS-02 29 36 7 29 0 0 0 64 29 14
2011 IS-03 33 38 14 14 0 0 0 71 14 21
2011 IS-04 38 47 2 11 2 0 0 84 13 45
2011 IS-05 50 33 0 17 0 0 0 83 17 12
2011 IS-06 25 42 0 25 8 0 0 67 33 12
2008 IS 34 52 1 8 5 0 0 86 13 103
2008 IS-03 39 46 0 11 4 0 0 86 14 28
2008 IS-04 32 57 3 3 5 0 0 89 8 37
2008 IS-05 28 56 0 17 0 0 0 83 17 18

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 58 24 4 13 1 0 0 83 14 103
2019 IS-02 50 14 7 29 0 0 0 64 29 14
2019 IS-03 73 27 0 0 0 0 0 100 0 15
2019 IS-04 48 24 6 21 0 0 0 73 21 33
2019 IS-05 59 26 4 7 4 0 0 85 11 27
2017 IS 41 31 13 13 3 0 0 71 16 95
2017 IS-02 53 21 16 11 0 0 0 74 11 19
2017 IS-03 45 27 18 9 0 0 0 73 9 11
2017 IS-04 42 34 15 9 0 0 0 76 9 33
2017 IS-05 32 33 5 20 10 0 0 65 30 21
2014 IS 36 43 7 8 4 1 0 80 13 95
2014 IS-03 38 45 0 5 5 5 0 88 12 18
2014 IS-04 29 46 11 7 7 0 0 75 14 28
2014 IS-05 44 33 7 15 0 0 0 78 15 27
2014 IS-06 9 55 18 9 9 0 0 64 18 11
2011 IS 40 42 9 6 3 0 0 82 8 106
2011 IS-02 29 57 7 7 0 0 0 86 7 14
2011 IS-03 43 43 14 0 0 0 0 86 0 21
2011 IS-04 47 38 7 7 2 0 0 84 9 45
2011 IS-05 50 33 8 0 8 0 0 83 8 12
2011 IS-06 17 50 17 8 8 0 0 67 17 12

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 56 26 11 6 0 0 1 83 6 103
2019 IS-02 36 36 14 7 0 0 7 77 8 14
2019 IS-03 67 20 13 0 0 0 0 87 0 15
2019 IS-04 52 27 12 9 0 0 0 79 9 33
2019 IS-05 67 19 7 7 0 0 0 85 7 27
2017 IS 41 40 9 7 1 1 0 83 8 94
2017 IS-02 47 26 11 16 0 0 0 74 16 19
2017 IS-03 64 18 18 0 0 0 0 82 0 11
2017 IS-04 40 42 6 9 0 3 0 84 9 33
2017 IS-05 34 50 12 5 0 0 0 84 5 20
2014 IS 35 50 6 6 3 0 0 84 9 96
2014 IS-03 45 33 16 5 0 0 0 78 5 18
2014 IS-04 24 62 0 7 7 0 0 86 14 29
2014 IS-05 37 52 4 7 0 0 0 89 7 27
2014 IS-06 45 27 18 0 9 0 0 73 9 11

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 66 20 7 8 0 0 0 85 8 102
2019 IS-02 71 21 7 0 0 0 0 93 0 14
2019 IS-03 67 13 7 13 0 0 0 80 13 15
2019 IS-04 64 15 9 12 0 0 0 79 12 33
2019 IS-05 62 31 0 8 0 0 0 92 8 26
2017 IS 57 22 9 8 3 0 0 79 12 95
2017 IS-02 68 21 0 11 0 0 0 89 11 19
2017 IS-03 45 18 27 0 9 0 0 64 9 11
2017 IS-04 57 27 6 6 3 0 0 85 9 33
2017 IS-05 71 10 14 5 0 0 0 81 5 21
2014 IS 52 23 8 15 2 0 0 75 17 96
2014 IS-03 49 22 11 18 0 0 0 71 18 18
2014 IS-04 55 14 14 14 3 0 0 69 17 29
2014 IS-05 52 26 4 15 4 0 0 78 19 27
2014 IS-06 45 27 9 18 0 0 0 73 18 11
2011 IS 63 19 8 8 1 0 1 83 10 106
2011 IS-02 64 14 7 14 0 0 0 79 14 14
2011 IS-03 71 14 0 14 0 0 0 86 14 21
2011 IS-04 60 20 11 7 0 0 2 82 7 45
2011 IS-05 58 25 8 8 0 0 0 83 8 12
2011 IS-06 67 25 8 0 0 0 0 92 0 12
2008 IS 66 18 4 10 2 0 0 84 12 103
2008 IS-03 71 18 0 7 4 0 0 89 11 28
2008 IS-04 68 14 3 14 3 0 0 81 16 37
2008 IS-05 67 28 0 6 0 0 0 94 6 18

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 74 20 5 2 0 0 0 93 2 102
2019 IS-02 62 31 8 0 0 0 0 92 0 13
2019 IS-03 73 27 0 0 0 0 0 100 0 15
2019 IS-04 64 24 9 3 0 0 0 88 3 33
2019 IS-05 85 7 4 4 0 0 0 93 4 27
2017 IS 58 21 6 12 1 0 2 81 13 95
2017 IS-02 47 26 11 16 0 0 0 74 16 19
2017 IS-03 55 18 0 27 0 0 0 73 27 11
2017 IS-04 66 15 6 6 3 0 3 84 9 33
2017 IS-05 65 16 10 10 0 0 0 81 10 21
2014 IS 64 25 4 5 2 0 0 89 7 96
2014 IS-03 56 27 0 11 5 0 0 84 16 18
2014 IS-04 62 21 10 3 3 0 0 83 7 29
2014 IS-05 70 26 4 0 0 0 0 96 0 27
2014 IS-06 55 36 0 9 0 0 0 91 9 11
2011 IS 71 17 7 5 1 0 0 88 6 106
2011 IS-02 71 21 7 0 0 0 0 93 0 14
2011 IS-03 71 19 10 0 0 0 0 90 0 21
2011 IS-04 78 13 2 4 2 0 0 91 7 45
2011 IS-05 58 17 8 17 0 0 0 75 17 12
2011 IS-06 58 25 17 0 0 0 0 83 0 12
2008 IS 75 16 3 5 1 0 1 91 6 103
2008 IS-03 71 18 0 7 4 0 0 89 11 28
2008 IS-04 78 11 5 5 0 0 0 89 5 37
2008 IS-05 72 22 6 0 0 0 0 94 0 18

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 84 13 1 1 1 0 0 97 2 102
2019 IS-02 79 21 0 0 0 0 0 100 0 14
2019 IS-03 87 7 0 7 0 0 0 93 7 15
2019 IS-04 81 13 3 0 3 0 0 94 3 32
2019 IS-05 89 11 0 0 0 0 0 100 0 27
2017 IS 78 13 3 2 4 0 0 91 6 95
2017 IS-02 79 11 5 0 5 0 0 89 5 19
2017 IS-03 91 9 0 0 0 0 0 100 0 11
2017 IS-04 82 9 3 3 3 0 0 91 6 33
2017 IS-05 76 14 0 5 5 0 0 90 10 21
2014 IS 80 16 3 0 0 0 1 97 0 96
2014 IS-03 66 34 0 0 0 0 0 100 0 18
2014 IS-04 97 3 0 0 0 0 0 100 0 29
2014 IS-05 74 15 7 0 0 0 4 92 0 27
2014 IS-06 73 18 9 0 0 0 0 91 0 11
2011 IS 85 11 1 2 0 0 1 97 2 106
2011 IS-02 86 14 0 0 0 0 0 100 0 14
2011 IS-03 95 5 0 0 0 0 0 100 0 21
2011 IS-04 87 9 0 2 0 0 2 98 2 45
2011 IS-05 83 8 0 8 0 0 0 92 8 12
2011 IS-06 67 25 8 0 0 0 0 92 0 12
2008 IS 88 11 0 1 0 0 0 99 1 103
2008 IS-03 82 14 0 4 0 0 0 96 4 28
2008 IS-04 95 5 0 0 0 0 0 100 0 37
2008 IS-05 94 6 0 0 0 0 0 100 0 18

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 55 24 16 2 1 2 0 81 3 103
2019 IS-02 57 21 14 0 0 7 0 85 0 14
2019 IS-03 53 27 13 7 0 0 0 80 7 15
2019 IS-04 67 12 15 0 3 3 0 81 3 33
2019 IS-05 48 30 19 4 0 0 0 78 4 27

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 33 37 9 17 4 0 1 71 21 103
2019 IS-02 21 21 7 36 14 0 0 43 50 14
2019 IS-03 40 47 7 7 0 0 0 87 7 15
2019 IS-04 30 33 15 18 3 0 0 64 21 33
2019 IS-05 37 44 4 11 4 0 0 81 15 27

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 51 29 9 3 2 5 1 86 5 103
2019 IS-02 36 36 7 7 0 14 0 83 8 14
2019 IS-03 47 27 13 7 7 0 0 73 13 15
2019 IS-04 52 30 9 0 0 9 0 90 0 33
2019 IS-05 67 19 7 4 4 0 0 85 7 27

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 14 86 102
2019 IS-03 0 100 15
2019 IS-04 15 85 33
2019 IS-05 22 78 27
2018 IS 15 85 105
2018 IS-04 17 83 29
2018 IS-05 27 73 22

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 46 54 13
2018 IS 38 63 16

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IS 56 44 16

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 0 100 13
2018 IS 0 100 16

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IS 0 100 16

Question 59g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 0 100 13

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 46 54 13

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 54 46 13
2018 IS 31 69 16

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 46 54 13
2018 IS 50 50 16

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 46 54 13
2018 IS 31 69 16

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IS 44 56 16

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 62 38 13
2018 IS 63 38 16

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IS 69 31 16

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 0 100 13
2018 IS 0 100 16

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 0 100 13
2018 IS 0 100 16

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 0 100 13

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 38 62 13

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 0 100 13

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IS 31 69 16

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IS 53 47 15

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 46 54 13

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 0 100 13

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IS 0 100 14

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IS 36 64 14

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IS 0 100 14

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IS 0 100 14

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IS 50 50 14

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IS 0 100 14

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IS 57 43 14

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 17 83 102
2019 IS-04 15 85 33
2019 IS-05 26 74 27

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 16 13 18 4 7 31 12 49 19 103
2019 IS-02 21 0 36 14 7 21 0 27 27 14
2019 IS-03 13 0 20 7 0 27 33 33 17 15
2019 IS-04 6 15 21 0 3 45 9 47 7 33
2019 IS-05 19 15 15 4 19 19 11 47 32 27
2018 IS 16 11 18 6 5 31 13 48 19 104
2018 IS-02 20 7 13 0 0 40 20 67 0 15
2018 IS-03 18 5 27 0 5 32 14 42 8 22
2018 IS-04 10 14 14 14 0 34 14 47 27 29
2018 IS-05 9 5 23 5 18 27 14 23 38 22
2017 IS 9 16 23 4 5 31 11 43 16 95
2017 IS-02 21 32 16 0 5 21 5 71 7 19
2017 IS-03 0 18 27 0 18 27 9 29 29 11
2017 IS-04 6 9 24 3 3 42 12 33 13 33
2017 IS-05 13 5 39 10 5 19 10 26 20 21
2014 IS 10 14 16 8 4 39 9 47 23 96
2014 IS-03 0 5 22 7 0 60 5 16 20 18
2014 IS-04 17 21 14 3 0 24 21 69 6 29
2014 IS-05 15 11 11 15 7 37 4 44 38 27
2014 IS-06 0 9 36 9 0 45 0 17 17 11

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 38 30 12 7 4 10 0 75 12 103
2019 IS-02 21 29 14 21 0 14 0 58 25 14
2019 IS-03 53 27 7 7 0 7 0 86 7 15
2019 IS-04 30 33 21 0 3 12 0 72 3 33
2019 IS-05 48 19 7 11 11 4 0 69 23 27
2018 IS 25 31 22 3 4 13 2 66 8 104
2018 IS-02 27 20 33 0 0 20 0 58 0 15
2018 IS-03 45 27 14 5 0 9 0 80 5 22
2018 IS-04 10 31 28 7 0 17 7 55 9 29
2018 IS-05 9 41 18 0 18 14 0 58 21 22
2017 IS 19 33 18 7 6 14 3 62 16 95
2017 IS-02 37 37 16 0 5 5 0 78 6 19
2017 IS-03 18 18 27 9 9 18 0 44 22 11
2017 IS-04 15 34 15 9 3 18 6 64 16 33
2017 IS-05 13 28 29 10 11 10 0 46 23 21
2014 IS 21 25 20 9 3 21 1 58 16 96
2014 IS-03 22 11 34 0 0 33 0 49 0 18
2014 IS-04 24 31 17 10 0 14 3 67 13 29
2014 IS-05 19 30 11 15 0 26 0 65 20 27
2014 IS-06 18 18 36 18 9 0 0 36 27 11
2011 IS 17 34 21 14 8 6 0 55 23 105
2011 IS-02 36 7 29 29 0 0 0 43 29 14
2011 IS-03 14 52 10 5 5 14 0 78 11 21
2011 IS-04 14 34 23 14 11 5 0 50 26 44
2011 IS-05 17 42 8 8 17 8 0 64 27 12
2011 IS-06 17 33 33 17 0 0 0 50 17 12

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 6 94 102
2019 IS-02 0 100 13
2019 IS-03 0 100 15
2019 IS-06 0 100 10
2018 IS 7 93 104
2018 IS-02 0 100 15
2018 IS-06 0 100 10

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 7 93 102
2019 IS-02 0 100 13
2019 IS-03 0 100 15
2019 IS-05 19 81 27
2019 IS-06 0 100 10

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 17 12 23 1 4 34 10 51 9 102
2019 IS-02 14 7 43 0 7 29 0 30 10 14
2019 IS-03 20 0 20 0 0 33 27 50 0 15
2019 IS-04 6 15 24 0 0 45 9 47 0 33
2019 IS-05 23 15 19 0 12 23 8 56 17 26
2018 IS 18 8 21 3 3 35 12 49 11 105
2018 IS-02 13 7 13 0 0 53 13 60 0 15
2018 IS-03 26 0 35 0 0 35 4 43 0 23
2018 IS-04 7 10 21 0 3 41 17 42 8 29
2018 IS-05 9 9 18 14 9 23 18 31 38 22
2017 IS 11 12 17 2 1 44 13 53 7 95
2017 IS-02 26 11 16 0 5 37 5 64 9 19
2017 IS-03 0 36 18 0 0 36 9 67 0 11
2017 IS-04 6 3 27 0 0 45 18 25 0 33
2017 IS-05 13 10 10 10 0 53 5 55 23 21
2014 IS 8 16 18 4 0 41 14 53 9 96
2014 IS-03 0 12 11 0 0 60 16 53 0 18
2014 IS-04 10 21 17 0 0 28 24 64 0 29
2014 IS-05 11 15 19 11 0 37 7 47 20 27
2014 IS-06 9 9 36 0 0 45 0 33 0 11

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 36 30 17 2 4 10 1 75 7 102
2019 IS-02 14 43 29 0 7 7 0 62 8 14
2019 IS-03 50 36 7 0 0 0 7 92 0 14
2019 IS-04 27 27 30 0 3 12 0 62 3 33
2019 IS-05 44 26 7 7 7 7 0 76 16 27
2018 IS 28 27 23 2 2 13 6 67 5 105
2018 IS-02 20 20 20 7 0 27 7 60 10 15
2018 IS-03 39 17 30 0 0 13 0 65 0 23
2018 IS-04 14 31 28 0 0 17 10 62 0 29
2018 IS-05 14 41 18 5 9 5 9 63 16 22
2017 IS 19 29 17 3 3 27 2 67 9 95
2017 IS-02 37 16 16 0 5 26 0 71 7 19
2017 IS-03 9 55 9 0 0 27 0 88 0 11
2017 IS-04 15 34 21 3 3 21 3 64 8 33
2017 IS-05 13 19 20 10 0 38 0 52 15 21
2014 IS 20 31 16 6 0 25 2 70 9 96
2014 IS-03 16 18 27 0 0 38 0 56 0 18
2014 IS-04 24 34 3 7 0 24 7 85 10 29
2014 IS-05 19 41 15 4 0 22 0 76 5 27
2014 IS-06 27 18 27 18 0 9 0 50 20 11
2011 IS 25 34 22 7 2 11 0 66 10 106
2011 IS-02 29 7 43 7 0 14 0 42 8 14
2011 IS-03 19 38 24 5 0 14 0 67 6 21
2011 IS-04 20 42 20 7 2 9 0 68 10 45
2011 IS-05 25 42 0 8 8 17 0 80 20 12
2011 IS-06 50 25 17 8 0 0 0 75 8 12

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 15 85 102
2019 IS-02 21 79 14
2019 IS-03 13 87 15
2019 IS-04 9 91 33
2019 IS-05 19 81 26
2017 IS 21 79 95
2017 IS-04 18 82 33
2017 IS-05 32 68 21
2014 IS 25 75 96
2014 IS-03 49 51 18
2014 IS-04 17 83 29
2014 IS-05 19 81 27

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 93 7 14
2017 IS 71 29 20
2014 IS 83 17 24

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 46 23 8 23 0 0 0 69 23 13
2017 IS 50 43 0 0 0 7 0 100 0 14
2014 IS 55 30 5 10 0 0 0 85 10 20
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 75 13 9 2 1 1 0 88 3 103
2019 IS-02 57 21 7 7 0 7 0 85 8 14
2019 IS-03 80 13 7 0 0 0 0 93 0 15
2019 IS-04 82 9 9 0 0 0 0 91 0 33
2019 IS-05 74 7 11 4 4 0 0 81 7 27
2018 IS 61 26 6 6 2 0 0 87 8 104
2018 IS-02 47 40 13 0 0 0 0 87 0 15
2018 IS-03 65 26 4 4 0 0 0 91 4 23
2018 IS-04 61 29 0 7 4 0 0 89 11 28
2018 IS-05 55 23 5 14 5 0 0 77 18 22
2017 IS 58 28 4 2 5 2 0 88 8 95
2017 IS-02 79 5 5 0 5 5 0 89 6 19
2017 IS-03 73 18 0 0 0 9 0 100 0 11
2017 IS-04 46 37 6 3 9 0 0 82 12 33
2017 IS-05 62 33 0 5 0 0 0 95 5 21

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 26 48 16 6 3 0 0 74 10 31
2019 IS-05 29 47 12 6 6 0 0 76 12 17

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 48 31 11 8 2 1 0 79 10 103
2019 IS-02 21 43 7 21 0 7 0 69 23 14
2019 IS-03 60 20 7 7 7 0 0 80 13 15
2019 IS-04 52 27 15 3 3 0 0 79 6 33
2019 IS-05 48 33 11 7 0 0 0 81 7 27
2018 IS 23 54 11 9 1 2 1 79 10 104
2018 IS-02 20 47 13 13 0 7 0 71 14 15
2018 IS-03 30 57 9 4 0 0 0 87 4 23
2018 IS-04 11 61 14 7 0 4 4 77 8 28
2018 IS-05 27 55 9 9 0 0 0 82 9 22
2017 IS 17 43 16 11 8 5 0 63 20 95
2017 IS-02 21 53 5 0 11 11 0 82 12 19
2017 IS-03 18 45 18 18 0 0 0 64 18 11
2017 IS-04 18 46 15 6 6 9 0 70 13 33
2017 IS-05 18 33 25 19 5 0 0 51 24 21

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 31 32 19 10 7 1 0 64 17 103
2019 IS-02 14 36 14 21 7 7 0 54 31 14
2019 IS-03 40 20 20 0 20 0 0 60 20 15
2019 IS-04 33 30 33 0 3 0 0 64 3 33
2019 IS-05 33 30 11 19 7 0 0 63 26 27
2018 IS 18 36 15 19 9 2 1 55 29 104
2018 IS-02 33 20 20 7 13 7 0 57 21 15
2018 IS-03 22 48 13 9 4 4 0 73 14 23
2018 IS-04 14 36 25 18 4 0 4 52 22 28
2018 IS-05 14 32 5 36 14 0 0 45 50 22
2017 IS 7 36 17 23 17 0 0 43 40 95
2017 IS-02 16 37 21 21 5 0 0 53 26 19
2017 IS-03 0 55 0 36 9 0 0 55 45 11
2017 IS-04 9 42 18 24 6 0 0 51 30 33
2017 IS-05 4 28 19 19 30 0 0 32 49 21

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 20 25 26 15 12 0 2 47 27 103
2019 IS-02 21 36 21 7 14 0 0 57 21 14
2019 IS-03 27 20 20 7 20 0 7 50 29 15
2019 IS-04 21 15 30 18 12 0 3 38 31 33
2019 IS-05 15 37 22 19 7 0 0 52 26 27
2018 IS 18 17 28 19 17 0 1 36 37 105
2018 IS-02 20 40 27 7 7 0 0 60 13 15
2018 IS-03 22 9 22 13 30 0 4 32 45 23
2018 IS-04 10 10 34 34 10 0 0 21 45 29
2018 IS-05 18 18 32 14 18 0 0 36 32 22
2017 IS 18 21 16 17 26 0 2 40 44 95
2017 IS-02 11 26 11 21 26 0 5 39 50 19
2017 IS-03 9 9 9 18 55 0 0 18 73 11
2017 IS-04 21 24 15 21 18 0 0 45 40 33
2017 IS-05 24 25 9 14 28 0 0 49 42 21

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 14 31 27 17 12 0 0 45 28 103
2019 IS-02 29 43 21 7 0 0 0 71 7 14
2019 IS-03 13 33 27 13 13 0 0 47 27 15
2019 IS-04 12 33 18 24 12 0 0 45 36 33
2019 IS-05 15 19 41 15 11 0 0 33 26 27
2018 IS 12 26 27 17 17 1 0 38 35 105
2018 IS-02 27 47 27 0 0 0 0 73 0 15
2018 IS-03 17 30 30 13 4 4 0 50 18 23
2018 IS-04 7 24 31 21 17 0 0 31 38 29
2018 IS-05 9 18 18 36 18 0 0 27 55 22
2017 IS 18 22 26 15 20 0 0 40 35 95
2017 IS-02 37 26 21 5 11 0 0 63 16 19
2017 IS-03 9 36 18 18 18 0 0 45 36 11
2017 IS-04 18 27 27 12 15 0 0 45 27 33
2017 IS-05 13 14 35 24 14 0 0 27 38 21

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 14 37 17 17 15 0 1 51 31 103
2019 IS-02 7 50 36 0 0 0 7 62 0 14
2019 IS-03 13 40 20 13 13 0 0 53 27 15
2019 IS-04 15 36 12 21 15 0 0 52 36 33
2019 IS-05 19 33 7 22 19 0 0 52 41 27
2018 IS 7 30 26 13 22 2 1 38 36 104
2018 IS-02 13 80 7 0 0 0 0 93 0 15
2018 IS-03 9 30 35 4 13 4 4 43 19 23
2018 IS-04 4 29 21 18 25 4 0 33 44 28
2018 IS-05 5 5 36 27 27 0 0 9 55 22
2017 IS 15 25 13 25 23 0 0 40 48 95
2017 IS-02 32 42 11 11 5 0 0 74 16 19
2017 IS-03 9 27 27 18 18 0 0 36 36 11
2017 IS-04 15 27 12 30 15 0 0 42 46 33
2017 IS-05 9 14 14 30 33 0 0 23 63 21

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 17 37 22 15 10 0 0 53 25 101
2019 IS-02 7 43 36 7 7 0 0 50 14 14
2019 IS-03 20 40 7 20 13 0 0 60 33 15
2019 IS-04 19 41 13 19 9 0 0 59 28 32
2019 IS-05 15 38 27 15 4 0 0 54 19 26
2018 IS 15 28 22 16 17 1 0 44 34 104
2018 IS-02 27 40 20 13 0 0 0 67 13 15
2018 IS-03 35 17 26 13 4 4 0 55 18 23
2018 IS-04 7 39 14 25 14 0 0 46 39 28
2018 IS-05 5 14 32 18 32 0 0 18 50 22
2017 IS 9 30 14 22 23 0 1 40 46 95
2017 IS-02 21 53 11 11 5 0 0 74 16 19
2017 IS-03 0 36 18 18 18 0 9 40 40 11
2017 IS-04 12 33 12 18 24 0 0 45 43 33
2017 IS-05 4 14 14 44 24 0 0 18 68 21

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 27 39 14 12 7 0 2 67 19 103
2019 IS-02 29 57 14 0 0 0 0 86 0 14
2019 IS-03 40 20 7 13 13 0 7 64 29 15
2019 IS-04 36 36 12 12 3 0 0 73 15 33
2019 IS-05 19 41 19 15 7 0 0 59 22 27
2018 IS 27 25 15 15 15 1 2 53 31 105
2018 IS-02 47 33 7 0 7 0 7 86 7 15
2018 IS-03 48 22 17 9 0 4 0 73 9 23
2018 IS-04 17 34 14 21 10 0 3 54 32 29
2018 IS-05 9 18 23 23 27 0 0 27 50 22
2017 IS 29 28 10 9 20 0 3 59 30 95
2017 IS-02 63 21 0 5 11 0 0 84 16 19
2017 IS-03 27 18 9 9 18 0 18 56 33 11
2017 IS-04 24 42 9 15 9 0 0 66 24 33
2017 IS-05 18 28 16 10 24 0 5 49 35 21

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 21 35 27 12 5 0 0 56 17 103
2019 IS-02 7 57 36 0 0 0 0 64 0 14
2019 IS-03 20 33 20 13 13 0 0 53 27 15
2019 IS-04 30 27 21 18 3 0 0 58 21 33
2019 IS-05 19 30 33 11 7 0 0 48 19 27
2018 IS 19 24 25 12 18 1 1 44 31 105
2018 IS-02 13 47 27 0 13 0 0 60 13 15
2018 IS-03 39 17 22 9 4 4 4 62 14 23
2018 IS-04 17 24 24 14 21 0 0 41 34 29
2018 IS-05 14 18 27 27 14 0 0 32 41 22
2017 IS 22 24 26 15 13 0 0 46 28 95
2017 IS-02 32 37 16 11 5 0 0 68 16 19
2017 IS-03 27 9 55 0 9 0 0 36 9 11
2017 IS-04 27 27 24 15 6 0 0 54 21 33
2017 IS-05 13 29 23 20 14 0 0 42 35 21

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 23 34 25 13 5 0 1 57 18 102
2019 IS-02 29 36 14 14 0 0 7 69 15 14
2019 IS-03 21 29 43 0 7 0 0 50 7 14
2019 IS-04 27 27 24 18 3 0 0 55 21 33
2019 IS-05 19 30 22 19 11 0 0 48 30 27
2018 IS 19 36 23 17 5 1 0 55 22 102
2018 IS-02 43 43 7 7 0 0 0 86 7 14
2018 IS-03 26 30 26 4 9 4 0 59 14 23
2018 IS-04 10 34 24 31 0 0 0 45 31 29
2018 IS-05 0 38 29 19 14 0 0 38 33 21
2017 IS 21 26 29 20 2 1 0 48 23 94
2017 IS-02 26 42 11 11 5 5 0 72 17 19
2017 IS-03 27 0 64 9 0 0 0 27 9 11
2017 IS-04 21 39 18 21 0 0 0 60 21 33
2017 IS-05 23 14 42 14 6 0 0 37 20 21

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 17 30 19 24 10 0 1 48 34 102
2019 IS-02 7 36 36 14 0 0 7 46 15 14
2019 IS-03 36 14 14 14 21 0 0 50 36 14
2019 IS-04 18 36 18 24 3 0 0 55 27 33
2019 IS-05 15 26 19 19 22 0 0 41 41 27
2018 IS 13 28 20 23 14 1 0 42 38 104
2018 IS-02 29 43 29 0 0 0 0 71 0 14
2018 IS-03 22 39 22 9 4 4 0 64 14 23
2018 IS-04 10 28 21 28 14 0 0 38 41 29
2018 IS-05 0 9 23 45 23 0 0 9 68 22
2017 IS 7 29 22 27 15 0 0 36 42 94
2017 IS-02 21 42 16 16 5 0 0 63 21 19
2017 IS-03 0 30 40 20 10 0 0 30 30 10
2017 IS-04 3 39 21 24 12 0 0 42 37 33
2017 IS-05 9 14 19 38 20 0 0 23 58 21

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 21 29 25 19 7 0 0 50 26 101
2019 IS-02 21 29 21 21 7 0 0 50 29 14
2019 IS-03 21 36 7 36 0 0 0 57 36 14
2019 IS-04 16 34 31 13 6 0 0 50 19 32
2019 IS-05 26 11 26 22 15 0 0 37 37 27
2018 IS 14 22 37 13 12 1 0 37 26 105
2018 IS-02 13 53 20 7 7 0 0 67 13 15
2018 IS-03 26 22 39 4 4 4 0 50 9 23
2018 IS-04 10 17 41 14 17 0 0 28 31 29
2018 IS-05 9 5 41 32 14 0 0 14 45 22
2017 IS 16 23 29 18 14 0 0 39 32 95
2017 IS-02 21 21 32 16 11 0 0 42 26 19
2017 IS-03 27 27 18 18 9 0 0 55 27 11
2017 IS-04 9 39 30 15 6 0 0 48 21 33
2017 IS-05 18 5 23 24 30 0 0 23 54 21

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 51 25 14 6 4 0 0 76 10 102
2019 IS-02 57 7 21 14 0 0 0 64 14 14
2019 IS-03 57 21 7 7 7 0 0 79 14 14
2019 IS-04 48 27 18 6 0 0 0 76 6 33
2019 IS-05 52 26 11 4 7 0 0 78 11 27

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 39 33 19 6 3 0 0 72 9 100
2019 IS-02 36 50 7 7 0 0 0 86 7 14
2019 IS-03 71 21 7 0 0 0 0 93 0 14
2019 IS-04 25 38 22 13 3 0 0 63 16 32
2019 IS-05 37 26 26 4 7 0 0 63 11 27
2018 IS 27 27 29 8 9 2 0 54 17 105
2018 IS-02 40 33 20 0 0 7 0 79 0 15
2018 IS-03 48 22 22 4 0 4 0 73 5 23
2018 IS-04 14 24 38 14 10 0 0 38 24 29
2018 IS-05 23 27 27 5 18 0 0 50 23 22
2017 IS 21 37 21 15 6 0 0 58 21 95
2017 IS-02 26 53 5 11 5 0 0 79 16 19
2017 IS-03 27 18 45 9 0 0 0 45 9 11
2017 IS-04 21 39 15 21 3 0 0 60 24 33
2017 IS-05 13 44 19 14 10 0 0 57 24 21

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 64 20 7 3 5 0 1 85 8 101
2019 IS-02 57 7 0 14 14 0 7 69 31 14
2019 IS-03 79 14 0 0 7 0 0 93 7 14
2019 IS-04 50 34 13 0 3 0 0 84 3 32
2019 IS-05 74 15 4 4 4 0 0 89 7 27
2018 IS 52 26 15 0 4 1 2 80 4 105
2018 IS-02 67 27 7 0 0 0 0 93 0 15
2018 IS-03 57 13 13 0 4 4 9 80 5 23
2018 IS-04 41 28 24 0 7 0 0 69 7 29
2018 IS-05 55 32 9 0 5 0 0 86 5 22
2017 IS 61 20 7 8 2 0 1 82 11 95
2017 IS-02 53 21 11 11 5 0 0 74 16 19
2017 IS-03 73 9 0 18 0 0 0 82 18 11
2017 IS-04 60 24 9 6 0 0 0 85 6 33
2017 IS-05 67 19 5 5 5 0 0 86 10 21

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 79 9 5 3 1 1 2 91 4 102
2019 IS-02 71 7 0 14 0 7 0 85 15 14
2019 IS-03 86 7 7 0 0 0 0 93 0 14
2019 IS-04 76 6 12 3 0 0 3 84 3 33
2019 IS-05 81 11 0 0 4 0 4 96 4 27
2018 IS 65 16 5 1 3 2 8 90 4 104
2018 IS-02 80 13 0 0 7 0 0 93 7 15
2018 IS-03 68 9 5 0 0 5 14 94 0 22
2018 IS-04 62 21 3 0 7 3 3 89 7 29
2018 IS-05 55 23 5 5 0 0 14 89 5 22

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 75 12 4 1 4 1 3 91 5 102
2019 IS-02 79 7 7 0 7 0 0 86 7 14
2019 IS-03 67 7 7 0 0 7 13 92 0 15
2019 IS-04 79 18 0 0 3 0 0 97 3 33
2019 IS-05 67 11 7 4 7 0 4 81 12 27
2018 IS 67 12 3 5 5 4 5 86 10 105
2018 IS-02 87 0 7 0 0 7 0 93 0 15
2018 IS-03 70 9 0 9 4 4 4 86 14 23
2018 IS-04 66 14 3 0 7 7 3 88 8 29
2018 IS-05 36 27 5 14 9 0 9 70 25 22
2017 IS 67 17 5 3 3 0 4 88 7 95
2017 IS-02 74 16 0 0 5 0 5 94 6 19
2017 IS-03 64 18 0 0 18 0 0 82 18 11
2017 IS-04 73 12 6 6 0 0 3 87 6 33
2017 IS-05 61 30 5 5 0 0 0 90 5 21

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 54 27 11 3 1 0 4 85 4 102
2019 IS-02 50 36 7 0 0 0 7 92 0 14
2019 IS-03 40 20 20 0 7 0 13 69 8 15
2019 IS-04 58 24 12 6 0 0 0 82 6 33
2019 IS-05 52 37 7 0 0 0 4 92 0 27
2018 IS 49 27 11 6 4 1 3 79 10 104
2018 IS-02 33 47 7 0 7 0 7 86 7 15
2018 IS-03 48 22 13 4 9 4 0 73 14 23
2018 IS-04 52 21 10 14 3 0 0 72 17 29
2018 IS-05 50 32 9 5 0 0 5 86 5 22
2018 IS-06 55 27 9 0 0 0 9 90 0 11
2017 IS 61 21 9 2 3 0 3 85 5 95
2017 IS-02 58 21 5 5 5 0 5 83 11 19
2017 IS-03 55 18 9 0 18 0 0 73 18 11
2017 IS-04 69 21 3 3 0 0 3 94 3 33
2017 IS-05 67 14 19 0 0 0 0 81 0 21

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 62 14 11 8 2 0 3 78 10 99
2019 IS-02 50 14 21 7 0 0 7 69 8 14
2019 IS-03 50 14 7 14 7 0 7 69 23 14
2019 IS-04 72 13 6 9 0 0 0 84 9 32
2019 IS-05 54 19 12 8 4 0 4 76 12 26
2018 IS 50 28 9 6 5 1 3 80 11 105
2018 IS-02 60 27 7 0 0 0 7 93 0 15
2018 IS-03 57 17 9 4 9 4 0 77 14 23
2018 IS-04 48 28 10 7 7 0 0 76 14 29
2018 IS-05 36 32 14 9 5 0 5 71 14 22
2017 IS 57 19 7 9 5 0 3 78 15 95
2017 IS-02 68 16 0 5 5 0 5 89 11 19
2017 IS-03 73 18 0 0 9 0 0 91 9 11
2017 IS-04 58 21 3 12 3 0 3 81 16 33
2017 IS-05 51 14 19 11 5 0 0 65 16 21

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 52 10 8 5 1 0 25 82 8 102
2019 IS-02 43 7 0 0 0 0 50 100 0 14
2019 IS-03 40 7 0 0 7 0 47 88 13 15
2019 IS-04 52 9 9 0 0 0 30 87 0 33
2019 IS-05 63 11 11 11 0 0 4 77 12 27
2018 IS 50 10 5 4 1 1 29 86 7 105
2018 IS-02 53 0 0 0 0 0 47 100 0 15
2018 IS-03 52 9 0 4 0 4 30 93 7 23
2018 IS-04 45 7 3 0 3 0 41 88 6 29
2018 IS-05 55 18 14 5 0 0 9 80 5 22
2017 IS 46 16 6 0 1 0 30 89 2 95
2017 IS-02 63 0 0 0 5 0 32 92 8 19
2017 IS-03 36 9 9 0 0 0 45 83 0 11
2017 IS-04 43 12 3 0 0 0 42 95 0 33
2017 IS-05 53 23 10 0 0 0 14 89 0 21

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 72 14 7 0 1 0 7 92 1 102
2019 IS-02 57 21 0 0 7 0 14 92 8 14
2019 IS-03 73 0 7 0 0 0 20 92 0 15
2019 IS-04 73 12 12 0 0 0 3 88 0 33
2019 IS-05 74 15 7 0 0 0 4 92 0 27
2018 IS 66 17 7 1 3 1 6 89 4 105
2018 IS-02 40 40 0 0 0 0 20 100 0 15
2018 IS-03 70 4 13 0 4 4 4 81 5 23
2018 IS-04 76 17 7 0 0 0 0 93 0 29
2018 IS-05 64 14 9 5 5 0 5 81 10 22
2017 IS 76 10 4 1 2 0 6 92 3 95
2017 IS-02 74 5 5 0 5 0 11 88 6 19
2017 IS-03 64 9 9 0 9 0 9 80 10 11
2017 IS-04 82 6 3 3 0 0 6 93 3 33
2017 IS-05 86 10 5 0 0 0 0 95 0 21

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 72 11 5 2 6 0 5 87 8 102
2019 IS-02 71 14 0 7 0 0 7 92 8 14
2019 IS-03 47 7 7 7 27 0 7 57 36 15
2019 IS-04 76 12 3 0 3 0 6 94 3 33
2019 IS-05 78 11 7 0 0 0 4 92 0 27
2018 IS 63 15 6 2 9 1 4 83 11 104
2018 IS-02 80 0 13 0 7 0 0 80 7 15
2018 IS-03 43 17 4 4 22 4 4 67 29 23
2018 IS-04 68 11 7 4 11 0 0 79 14 28
2018 IS-05 64 27 0 0 0 0 9 100 0 22
2017 IS 52 17 6 6 17 0 1 70 23 95
2017 IS-02 32 16 0 11 42 0 0 47 53 19
2017 IS-03 27 18 9 18 27 0 0 45 45 11
2017 IS-04 45 15 15 6 15 0 3 62 22 33
2017 IS-05 80 20 0 0 0 0 0 100 0 21

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 55 32 9 3 0 1 0 88 3 102
2019 IS-02 43 21 29 7 0 0 0 64 7 14
2019 IS-03 60 33 7 0 0 0 0 93 0 15
2019 IS-04 52 42 3 0 0 3 0 97 0 33
2019 IS-05 63 26 7 4 0 0 0 89 4 27
2018 IS 42 30 18 4 3 1 2 75 7 105
2018 IS-02 47 13 27 13 0 0 0 60 13 15
2018 IS-03 39 26 26 0 4 4 0 68 5 23
2018 IS-04 38 38 10 7 7 0 0 76 14 29
2018 IS-05 45 32 18 0 0 0 5 81 0 22
2017 IS 49 37 8 4 1 0 0 86 5 95
2017 IS-02 42 47 5 0 5 0 0 89 5 19
2017 IS-03 45 36 9 9 0 0 0 82 9 11
2017 IS-04 48 37 6 9 0 0 0 85 9 33
2017 IS-05 62 29 10 0 0 0 0 90 0 21

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 14 35 31 14 6 0 1 49 20 103
2019 IS-02 14 29 50 0 0 0 7 46 0 14
2019 IS-03 20 33 20 20 7 0 0 53 27 15
2019 IS-04 12 36 30 15 6 0 0 48 21 33
2019 IS-05 11 37 30 11 11 0 0 48 22 27
2018 IS 9 28 40 14 10 0 0 36 24 105
2018 IS-02 20 53 20 0 7 0 0 73 7 15
2018 IS-03 13 30 48 9 0 0 0 43 9 23
2018 IS-04 3 21 66 3 7 0 0 24 10 29
2018 IS-05 5 18 23 36 18 0 0 23 55 22
2017 IS 4 26 40 19 11 0 0 30 30 95
2017 IS-02 5 42 37 11 5 0 0 47 16 19
2017 IS-03 0 27 36 27 9 0 0 27 36 11
2017 IS-04 6 24 49 18 3 0 0 30 21 33
2017 IS-05 5 27 24 24 20 0 0 32 44 21

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 9 22 35 21 14 0 0 34 30 102
2019 IS-02 0 21 36 29 14 0 0 43 21 14
2019 IS-03 0 20 40 20 20 0 0 40 20 15
2019 IS-04 15 15 39 18 12 0 0 30 30 33
2019 IS-05 12 35 27 19 8 0 0 27 46 26
2018 IS 9 18 40 23 10 0 0 33 27 105
2018 IS-02 0 13 27 40 20 0 0 60 13 15
2018 IS-03 0 13 39 30 17 0 0 48 13 23
2018 IS-04 10 17 48 21 3 0 0 24 28 29
2018 IS-05 9 32 45 9 5 0 0 14 41 22
2017 IS 14 21 45 14 6 0 0 20 35 95
2017 IS-02 11 11 42 21 16 0 0 37 21 19
2017 IS-03 9 18 45 18 9 0 0 27 27 11
2017 IS-04 3 24 58 12 3 0 0 15 27 33
2017 IS-05 25 29 28 14 4 0 0 18 54 21
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 21 27 25 17 8 1 1 21 79 102
2019 IS-02 31 15 31 8 8 0 8 33 67 13
2019 IS-03 27 40 20 0 13 0 0 27 73 15
2019 IS-04 15 27 15 30 12 0 0 15 85 33
2019 IS-05 7 37 33 15 4 4 0 8 92 27
2018 IS 27 19 27 17 9 1 1 27 73 105
2018 IS-02 47 20 20 7 0 7 0 50 50 15
2018 IS-03 30 9 30 9 22 0 0 30 70 23
2018 IS-04 21 17 24 31 7 0 0 21 79 29
2018 IS-05 23 23 32 18 5 0 0 23 77 22
2017 IS 21 20 24 14 16 5 0 22 78 95
2017 IS-02 21 21 21 11 16 11 0 24 76 19
2017 IS-03 27 9 18 9 27 9 0 30 70 11
2017 IS-04 18 27 24 21 9 0 0 18 82 33
2017 IS-05 14 14 35 10 18 10 0 16 84 21

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 69 31 78
2019 IS-03 82 18 11
2019 IS-04 70 30 27
2019 IS-05 71 29 24

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 35 65 78
2019 IS-03 55 45 11
2019 IS-04 29 71 28
2019 IS-05 33 67 24
2018 IS 23 77 75
2018 IS-03 6 94 16
2018 IS-04 22 78 23
2018 IS-05 18 82 17

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 34 25 18 9 7 1 7 64 17 102
2019 IS-02 21 29 14 14 0 0 21 64 18 14
2019 IS-03 53 20 7 13 0 0 7 79 14 15
2019 IS-04 36 24 21 9 9 0 0 61 18 33
2019 IS-05 26 22 22 7 11 4 7 54 21 27
2018 IS 37 25 14 10 6 0 9 68 17 105
2018 IS-02 53 13 7 13 7 0 7 71 21 15
2018 IS-03 35 13 17 4 9 0 22 61 17 23
2018 IS-04 48 24 10 7 7 0 3 75 14 29
2018 IS-05 32 27 27 9 5 0 0 59 14 22

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 8 33 19 21 10 0 9 45 34 78
2019 IS-03 18 45 18 18 0 0 0 64 18 11
2019 IS-04 7 29 18 25 14 0 7 38 42 28
2019 IS-05 8 25 25 21 13 0 8 36 36 24
2018 IS 7 25 20 25 17 1 4 34 45 75
2018 IS-03 13 13 19 44 6 6 0 27 53 16
2018 IS-04 4 26 26 22 22 0 0 30 43 23
2018 IS-05 0 12 29 35 18 0 6 13 56 17
2017 IS 4 23 23 17 21 1 10 31 43 70
2017 IS-02 15 23 0 31 23 0 8 42 58 13
2017 IS-04 4 22 29 19 19 4 4 28 40 27
2017 IS-05 0 6 46 6 24 0 18 8 37 16

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 6 19 18 26 23 0 6 28 53 77
2019 IS-03 36 36 0 9 18 0 0 73 27 11
2019 IS-04 0 18 25 43 14 0 0 18 57 28
2019 IS-05 0 17 17 22 35 0 9 19 62 23
2018 IS 3 19 12 28 33 1 4 23 65 75
2018 IS-03 0 19 6 38 38 0 0 19 75 16
2018 IS-04 0 22 9 35 26 4 4 24 67 23
2018 IS-05 6 12 12 24 35 0 12 20 67 17
2017 IS 1 7 15 20 48 1 7 9 74 70
2017 IS-02 8 0 15 23 46 0 8 8 75 13
2017 IS-04 0 11 7 25 49 4 4 12 80 27
2017 IS-05 0 0 27 12 49 0 12 0 69 16
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