2019 Public Service Employee Survey Results by Theme for Innovation Canada Sector (ICS)

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 37 39 12 7 5 0 0 76 12 181595
2019 Innovation, Science and Economic Development Canada 37 37 13 8 4 0 0 75 12 3807
2019 Innovation Canada Sector (ICS) 39 43 11 5 2 0 1 82 7 196

Question 11. Overall, I feel valued at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 36 14 10 8 0 0 68 18 181182
2019 Innovation, Science and Economic Development Canada 37 35 13 9 6 0 0 72 15 3796
2019 Innovation Canada Sector (ICS) 39 43 7 5 4 1 1 82 10 195

Question 12. I am proud of the work that I do.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 52 33 10 3 2 0 0 85 5 180371
2019 Innovation, Science and Economic Development Canada 49 34 11 4 2 0 0 83 6 3775
2019 Innovation Canada Sector (ICS) 53 33 8 4 1 0 1 87 5 193

Question 16. Overall, I like my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 43 38 10 5 3 0 0 81 8 181588
2019 Innovation, Science and Economic Development Canada 43 38 11 5 3 0 0 81 8 3805
2019 Innovation Canada Sector (ICS) 40 44 10 3 2 0 1 85 5 196

Question 51. I would recommend my department or agency as a great place to work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 39 31 15 8 6 1 0 70 15 181212
2019 Innovation, Science and Economic Development Canada 45 30 15 6 4 1 0 75 10 3793
2019 Innovation Canada Sector (ICS) 41 35 11 5 4 3 1 79 9 196

Question 52. I am satisfied with my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 37 34 14 9 6 0 0 71 15 180546
2019 Innovation, Science and Economic Development Canada 43 33 13 7 4 0 0 76 11 3787
2019 Innovation Canada Sector (ICS) 39 37 12 6 4 2 1 78 9 193

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 34 25 18 11 8 3 1 61 20 181559
2019 Innovation, Science and Economic Development Canada 38 24 18 10 7 3 1 64 17 3801
2019 Innovation Canada Sector (ICS) 33 27 19 7 7 6 1 64 16 196
Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 45 27 15 5 3 1 4 75 9 181574
2019 Innovation, Science and Economic Development Canada 51 26 12 4 3 1 4 80 7 3803
2019 Innovation Canada Sector (ICS) 57 25 10 3 1 1 3 86 4 194

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 49 27 11 6 4 2 1 78 10 181318
2019 Innovation, Science and Economic Development Canada 53 26 10 5 4 2 1 80 9 3795
2019 Innovation Canada Sector (ICS) 55 26 9 4 3 3 1 84 7 195

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 46 31 10 7 5 1 0 77 12 180879
2019 Innovation, Science and Economic Development Canada 49 30 9 7 4 1 0 80 11 3790
2019 Innovation Canada Sector (ICS) 54 22 11 6 4 2 1 78 10 195

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 51 28 10 6 5 0 0 79 11 181662
2019 Innovation, Science and Economic Development Canada 56 25 9 5 4 0 0 82 9 3806
2019 Innovation Canada Sector (ICS) 54 29 7 3 5 1 1 84 9 196

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 31 15 8 7 6 0 68 16 181333
2019 Innovation, Science and Economic Development Canada 34 32 14 8 5 7 0 71 15 3783
2019 Innovation Canada Sector (ICS) 37 35 12 4 8 3 1 75 12 196

Question 35. I have confidence in the senior management of my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 29 31 17 12 9 3 0 62 21 180978
2019 Innovation, Science and Economic Development Canada 31 33 16 10 7 3 0 66 18 3780
2019 Innovation Canada Sector (ICS) 37 33 11 9 7 3 1 72 17 194

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 21 30 20 15 10 5 0 53 26 180782
2019 Innovation, Science and Economic Development Canada 23 31 19 13 8 5 0 57 23 3782
2019 Innovation Canada Sector (ICS) 24 38 17 8 9 4 1 65 18 196

Question 37. Essential information flows effectively from senior management to staff.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 19 31 18 17 12 3 0 52 29 181112
2019 Innovation, Science and Economic Development Canada 21 32 18 16 10 3 0 54 27 3783
2019 Innovation Canada Sector (ICS) 19 35 20 14 9 4 1 56 23 196
Top of Page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 28 36 15 12 8 0 0 65 20 181492
2019 Innovation, Science and Economic Development Canada 33 36 14 10 6 0 0 70 16 3801
2019 Innovation Canada Sector (ICS) 33 43 12 4 5 2 1 78 10 195

Question 9. I have clear work objectives.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 42 12 10 4 0 0 74 14 180719
2019 Innovation, Science and Economic Development Canada 35 39 11 9 4 0 0 75 14 3790
2019 Innovation Canada Sector (ICS) 30 42 11 11 6 0 1 72 17 195

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 42 31 13 8 5 1 1 74 14 181505
2019 Innovation, Science and Economic Development Canada 46 30 11 7 5 1 1 77 12 3801
2019 Innovation Canada Sector (ICS) 46 32 9 5 5 2 1 80 11 196

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 29 40 12 13 6 0 0 69 19 181032
2019 Innovation, Science and Economic Development Canada 32 40 12 11 4 0 1 72 16 3784
2019 Innovation Canada Sector (ICS) 28 43 12 10 5 0 1 72 16 195

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 24 32 17 14 11 2 0 57 25 181262
2019 Innovation, Science and Economic Development Canada 27 33 16 12 8 2 0 62 21 3791
2019 Innovation Canada Sector (ICS) 26 39 15 6 7 5 1 69 15 196

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 22 28 15 14 16 2 2 52 32 181671
2019 Innovation, Science and Economic Development Canada 25 27 15 14 15 2 2 54 30 3802
2019 Innovation Canada Sector (ICS) 33 29 15 9 8 5 1 65 19 196

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 51 24 13 5 3 1 4 78 9 181398
2019 Innovation, Science and Economic Development Canada 53 22 12 5 3 1 4 79 8 3802
2019 Innovation Canada Sector (ICS) 47 19 19 5 3 2 5 71 9 196

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 56 11 7 4 5 2 14 79 12 181293
2019 Innovation, Science and Economic Development Canada 60 12 8 4 5 1 10 81 10 3801
2019 Innovation Canada Sector (ICS) 54 13 8 6 5 3 11 78 13 194

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 44 24 16 7 5 2 4 71 12 181082
2019 Innovation, Science and Economic Development Canada 50 23 13 6 4 2 3 77 10 3797
2019 Innovation Canada Sector (ICS) 55 18 12 4 3 3 4 79 8 196

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 41 21 16 8 6 3 4 67 16 180682
2019 Innovation, Science and Economic Development Canada 48 19 13 6 6 3 5 73 13 3784
2019 Innovation Canada Sector (ICS) 53 13 13 4 8 4 5 72 13 195

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 43 17 13 9 9 3 5 65 20 180933
2019 Innovation, Science and Economic Development Canada 53 13 10 7 7 3 6 73 15 3791
2019 Innovation Canada Sector (ICS) 70 10 6 2 1 4 6 89 4 196

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 65 15 8 3 2 2 5 86 6 180964
2019 Innovation, Science and Economic Development Canada 68 13 7 3 3 2 5 87 6 3788
2019 Innovation Canada Sector (ICS) 77 10 5 2 2 2 3 91 4 195

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 72 9 5 2 3 4 4 88 6 180710
2019 Innovation, Science and Economic Development Canada 74 8 5 3 3 4 4 89 6 3789
2019 Innovation Canada Sector (ICS) 81 5 2 1 3 4 3 93 5 196

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 75 7 4 1 2 2 9 92 4 180694
2019 Innovation, Science and Economic Development Canada 79 6 2 1 1 2 9 95 2 3782
2019 Innovation Canada Sector (ICS) 85 3 1 1 0 2 8 98 1 196

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 30 37 14 11 7 0 0 68 18 180719
2019 Innovation, Science and Economic Development Canada 33 37 14 9 7 0 0 71 15 3781
2019 Innovation Canada Sector (ICS) 40 39 10 6 5 1 1 79 11 195

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 34 33 15 9 7 0 0 68 16 181253
2019 Innovation, Science and Economic Development Canada 36 34 14 9 6 0 0 71 16 3801
2019 Innovation Canada Sector (ICS) 47 31 12 2 6 1 1 79 9 194

Question 15. I have support at work to provide a high level of service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 39 13 9 5 0 0 72 14 179179
2019 Innovation, Science and Economic Development Canada 36 39 13 8 3 0 1 76 11 3745
2019 Innovation Canada Sector (ICS) 42 38 7 8 3 0 1 81 11 194

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 21 40 19 10 6 4 0 63 17 181429
2019 Innovation, Science and Economic Development Canada 24 39 19 9 5 4 0 66 15 3802
2019 Innovation Canada Sector (ICS) 30 40 11 8 6 5 1 74 14 196

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 45 31 10 8 5 0 0 77 13 181242
2019 Innovation, Science and Economic Development Canada 49 31 8 7 4 0 0 81 11 3794
2019 Innovation Canada Sector (ICS) 42 35 9 7 6 0 2 78 13 194

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Organization Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 39 32 17 7 4 0 1 71 12 180499
2019 Innovation, Science and Economic Development Canada 40 33 16 7 4 0 0 74 10 3791
2019 Innovation Canada Sector (ICS) 37 31 18 7 6 1 1 69 13 193

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 57 20 8 4 5 2 4 82 10 181432
2019 Innovation, Science and Economic Development Canada 58 21 7 5 5 2 3 82 11 3799
2019 Innovation Canada Sector (ICS) 57 19 6 3 8 4 2 81 12 194

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Organization Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Public Service 27 38 35 181906
2019 Innovation, Science and Economic Development Canada 30 35 35 3814
2019 Innovation Canada Sector (ICS) 46 19 35 196

Question 55. Please indicate your reason for leaving.

Survey year Organization To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Public Service 15 33 29 6 12 6 49800
2019 Innovation, Science and Economic Development Canada 12 28 40 5 7 7 1130
2019 Innovation Canada Sector (ICS) 8 32 35 5 11 9 87
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 44 38 10 5 3 0 0 82 8 180781
2019 Innovation, Science and Economic Development Canada 48 36 10 4 2 0 0 83 7 3788
2019 Innovation Canada Sector (ICS) 54 33 8 2 2 0 1 88 3 194

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 27 42 17 9 4 1 0 70 13 181538
2019 Innovation, Science and Economic Development Canada 30 44 14 8 3 1 0 75 10 3802
2019 Innovation Canada Sector (ICS) 32 47 8 7 5 0 1 80 12 196

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 10 24 35 19 9 1 1 29 35 181388
2019 Innovation, Science and Economic Development Canada 9 23 36 21 10 1 1 31 33 3796
2019 Innovation Canada Sector (ICS) 12 21 38 20 4 2 2 26 35 196

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 10 18 27 24 16 2 2 42 30 180845
2019 Innovation, Science and Economic Development Canada 7 15 24 29 20 2 2 51 23 3791
2019 Innovation Canada Sector (ICS) 7 14 24 33 16 4 1 52 23 195

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 16 23 29 18 10 2 2 29 41 181013
2019 Innovation, Science and Economic Development Canada 14 20 32 20 10 2 2 31 36 3792
2019 Innovation Canada Sector (ICS) 12 23 38 17 5 2 3 23 37 195

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 7 15 31 28 16 1 2 46 22 180493
2019 Innovation, Science and Economic Development Canada 7 15 31 29 15 1 1 45 23 3784
2019 Innovation Canada Sector (ICS) 12 15 30 25 13 2 2 40 29 193

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 14 20 27 20 14 1 2 36 36 181066
2019 Innovation, Science and Economic Development Canada 13 19 28 21 15 2 2 38 33 3792
2019 Innovation Canada Sector (ICS) 13 19 26 25 12 3 2 39 34 193

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 12 18 26 22 16 3 3 41 32 180618
2019 Innovation, Science and Economic Development Canada 10 17 26 24 18 3 2 45 28 3786
2019 Innovation Canada Sector (ICS) 11 19 32 17 13 4 2 33 33 194

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 14 22 31 17 11 2 2 30 38 180911
2019 Innovation, Science and Economic Development Canada 10 20 33 21 12 2 2 34 32 3791
2019 Innovation Canada Sector (ICS) 12 19 37 16 10 4 2 28 32 194

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 10 19 33 23 13 1 1 37 30 181282
2019 Innovation, Science and Economic Development Canada 7 15 32 28 16 1 2 45 22 3797
2019 Innovation Canada Sector (ICS) 6 12 26 29 23 2 2 54 19 195

Question 40. I feel that change is managed well in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 15 33 21 18 10 3 0 50 29 180810
2019 Innovation, Science and Economic Development Canada 19 34 20 15 7 3 0 56 23 3786
2019 Innovation Canada Sector (ICS) 20 40 15 11 8 5 1 64 20 195

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 45 29 9 9 6 1 0 75 16 181181
2019 Innovation, Science and Economic Development Canada 49 28 8 8 6 1 0 78 14 3797
2019 Innovation Canada Sector (ICS) 51 28 6 7 6 1 1 81 13 196

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 49 33 8 7 3 0 0 82 11 181129
2019 Innovation, Science and Economic Development Canada 54 30 6 6 3 0 0 84 9 3800
2019 Innovation Canada Sector (ICS) 57 28 5 6 3 0 1 86 9 196

Question 23. The people I work with value my ideas and opinions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 42 36 12 5 3 1 0 79 8 181393
2019 Innovation, Science and Economic Development Canada 46 34 10 4 3 1 1 82 8 3797
2019 Innovation Canada Sector (ICS) 51 35 7 2 2 2 1 88 4 196

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 36 38 13 7 4 2 0 75 11 180695
2019 Innovation, Science and Economic Development Canada 40 38 12 6 3 2 0 79 9 3780
2019 Innovation Canada Sector (ICS) 39 40 7 4 6 3 1 82 11 194

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 42 34 13 4 3 3 0 79 7 180863
2019 Innovation, Science and Economic Development Canada 49 32 11 3 2 3 0 84 5 3792
2019 Innovation Canada Sector (ICS) 42 36 13 3 2 4 1 82 5 196

Question 50. Overall, my department or agency treats me with respect.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 48 34 9 5 4 0 0 82 9 181342
2019 Innovation, Science and Economic Development Canada 54 31 8 4 3 0 0 85 7 3797
2019 Innovation Canada Sector (ICS) 57 26 7 4 3 3 1 85 7 195

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 29 30 16 10 7 5 3 64 19 181323
2019 Innovation, Science and Economic Development Canada 32 30 15 8 7 5 4 68 16 3806
2019 Innovation Canada Sector (ICS) 36 26 15 8 5 6 4 69 15 196

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 36 14 9 5 2 1 71 15 181324
2019 Innovation, Science and Economic Development Canada 31 35 14 11 5 3 1 69 17 3800
2019 Innovation Canada Sector (ICS) 33 34 13 10 3 3 3 72 14 194

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 36 18 7 5 1 0 69 12 181009
2019 Innovation, Science and Economic Development Canada 34 35 19 6 4 2 0 70 10 3799
2019 Innovation Canada Sector (ICS) 34 34 21 4 4 2 1 70 8 196

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 21 24 19 13 13 8 2 50 29 181309
2019 Innovation, Science and Economic Development Canada 20 21 19 12 12 12 3 49 29 3795
2019 Innovation Canada Sector (ICS) 24 17 25 10 11 11 2 47 24 196

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 38 44 5 10 3 0 0 82 13 181754
2019 Innovation, Science and Economic Development Canada 44 42 4 8 3 0 0 86 10 3809
2019 Innovation Canada Sector (ICS) 50 36 4 7 4 0 1 86 10 195

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 43 35 7 10 5 0 0 78 15 181461
2019 Innovation, Science and Economic Development Canada 47 33 7 9 5 0 0 80 14 3803
2019 Innovation Canada Sector (ICS) 41 38 8 5 7 0 1 79 13 196

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 45 35 9 7 3 0 0 81 10 180486
2019 Innovation, Science and Economic Development Canada 52 33 8 5 2 0 1 85 7 3786
2019 Innovation Canada Sector (ICS) 52 34 7 4 1 0 1 87 6 194

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 67 19 5 5 3 0 1 87 8 181425
2019 Innovation, Science and Economic Development Canada 64 21 6 6 3 0 1 85 9 3805
2019 Innovation Canada Sector (ICS) 65 19 5 7 4 0 1 85 11 194

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 70 15 6 4 2 0 3 88 6 181428
2019 Innovation, Science and Economic Development Canada 68 18 6 4 3 0 1 86 7 3801
2019 Innovation Canada Sector (ICS) 70 16 5 5 2 1 1 88 7 195

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 80 10 4 1 2 0 3 93 3 180870
2019 Innovation, Science and Economic Development Canada 82 11 3 2 1 0 1 94 3 3796
2019 Innovation Canada Sector (ICS) 85 8 3 2 1 0 1 94 3 196

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Organization Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 40 20 12 6 5 13 3 72 14 181690
2019 Innovation, Science and Economic Development Canada 48 24 13 5 3 6 1 78 8 3807
2019 Innovation Canada Sector (ICS) 40 23 22 7 3 4 1 67 10 196

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 34 46 9 6 2 1 2 82 8 181117
2019 Innovation, Science and Economic Development Canada 34 44 9 6 3 1 3 81 9 3775
2019 Innovation Canada Sector (ICS) 28 37 10 12 8 1 3 68 22 193

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 53 27 9 3 2 5 2 86 5 181080
2019 Innovation, Science and Economic Development Canada 56 23 8 3 1 6 3 86 5 3780
2019 Innovation Canada Sector (ICS) 47 24 10 3 3 9 3 81 7 193

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 14 86 181483
2019 Innovation, Science and Economic Development Canada 14 86 3803
2019 Innovation Canada Sector (ICS) 20 80 196

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 51 49 23324
2019 Innovation, Science and Economic Development Canada 50 50 519
2019 Innovation Canada Sector (ICS) 42 58 40

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 60 40 23324
2019 Innovation, Science and Economic Development Canada 61 39 519
2019 Innovation Canada Sector (ICS) 75 25 40

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 8 92 23324
2019 Innovation, Science and Economic Development Canada 8 92 519

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 5 95 23324
2019 Innovation, Science and Economic Development Canada 0 100 519
2019 Innovation Canada Sector (ICS) 0 100 40

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 6 94 23324
2019 Innovation, Science and Economic Development Canada 4 96 519

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 23324
2019 Innovation, Science and Economic Development Canada 5 95 519

Question 59g. From whom did you experience harassment on the job? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 23324
2019 Innovation, Science and Economic Development Canada 4 96 519

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 39 61 23086
2019 Innovation, Science and Economic Development Canada 36 64 508
2019 Innovation Canada Sector (ICS) 43 57 40

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 39 61 23086
2019 Innovation, Science and Economic Development Canada 41 59 508
2019 Innovation Canada Sector (ICS) 51 49 40

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 47 53 23086
2019 Innovation, Science and Economic Development Canada 48 52 508
2019 Innovation Canada Sector (ICS) 48 52 40

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 42 58 23086
2019 Innovation, Science and Economic Development Canada 40 60 508
2019 Innovation Canada Sector (ICS) 44 56 40

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 31 69 23086
2019 Innovation, Science and Economic Development Canada 30 70 508
2019 Innovation Canada Sector (ICS) 39 61 40

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 55 45 23086
2019 Innovation, Science and Economic Development Canada 51 49 508
2019 Innovation Canada Sector (ICS) 62 38 40

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 36 64 23086
2019 Innovation, Science and Economic Development Canada 32 68 508
2019 Innovation Canada Sector (ICS) 27 73 40

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 2 98 23086
2019 Innovation Canada Sector (ICS) 0 100 40

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 23086
2019 Innovation, Science and Economic Development Canada 7 93 508

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 12 88 23086
2019 Innovation, Science and Economic Development Canada 10 90 508
2019 Innovation Canada Sector (ICS) 12 88 40

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 49 51 23086
2019 Innovation, Science and Economic Development Canada 47 53 508
2019 Innovation Canada Sector (ICS) 53 47 40

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 26 74 23086
2019 Innovation, Science and Economic Development Canada 25 75 508
2019 Innovation Canada Sector (ICS) 20 80 40

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 16 84 23086
2019 Innovation, Science and Economic Development Canada 16 84 508
2019 Innovation Canada Sector (ICS) 15 85 40

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 52 48 22957
2019 Innovation, Science and Economic Development Canada 56 44 499
2019 Innovation Canada Sector (ICS) 54 46 38

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 27 73 22957
2019 Innovation, Science and Economic Development Canada 29 71 499
2019 Innovation Canada Sector (ICS) 31 69 38

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 22957
2019 Innovation, Science and Economic Development Canada 8 92 499

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 21 79 22957
2019 Innovation, Science and Economic Development Canada 13 87 499

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 22957
2019 Innovation, Science and Economic Development Canada 11 89 499
2019 Innovation Canada Sector (ICS) 24 76 38

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 7 93 22957
2019 Innovation, Science and Economic Development Canada 5 95 499
2019 Innovation Canada Sector (ICS) 0 100 38

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 14 86 22957
2019 Innovation, Science and Economic Development Canada 13 87 499

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 12 88 22957
2019 Innovation, Science and Economic Development Canada 13 87 499
2019 Innovation Canada Sector (ICS) 18 82 38

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 26 74 22957
2019 Innovation, Science and Economic Development Canada 25 75 499
2019 Innovation Canada Sector (ICS) 36 64 38

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 11 89 21361
2019 Innovation, Science and Economic Development Canada 9 91 473

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 20 80 21361
2019 Innovation, Science and Economic Development Canada 20 80 473
2019 Innovation Canada Sector (ICS) 21 79 38

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 21361
2019 Innovation, Science and Economic Development Canada 11 89 473

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 7 93 21361
2019 Innovation, Science and Economic Development Canada 7 93 473

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 21361
2019 Innovation, Science and Economic Development Canada 13 87 473

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 21361
2019 Innovation, Science and Economic Development Canada 8 92 473

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 21361
2019 Innovation, Science and Economic Development Canada 13 87 473
2019 Innovation Canada Sector (ICS) 30 70 38

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 12 88 21361
2019 Innovation, Science and Economic Development Canada 12 88 473
2019 Innovation Canada Sector (ICS) 14 86 38

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 13 87 21361
2019 Innovation, Science and Economic Development Canada 13 87 473
2019 Innovation Canada Sector (ICS) 21 79 38

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 32 68 21361
2019 Innovation, Science and Economic Development Canada 34 66 473
2019 Innovation Canada Sector (ICS) 41 59 38

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 21361
2019 Innovation, Science and Economic Development Canada 9 91 473
2019 Innovation Canada Sector (ICS) 14 86 38

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 48 52 21361
2019 Innovation, Science and Economic Development Canada 47 53 473
2019 Innovation Canada Sector (ICS) 52 48 38

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 2 98 21361
2019 Innovation, Science and Economic Development Canada 2 98 473

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 56 44 21361
2019 Innovation, Science and Economic Development Canada 50 50 473
2019 Innovation Canada Sector (ICS) 57 43 38

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 21361
2019 Innovation, Science and Economic Development Canada 4 96 473

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 13 87 21361
2019 Innovation, Science and Economic Development Canada 13 87 473
2019 Innovation Canada Sector (ICS) 13 87 38

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 18 82 181223
2019 Innovation, Science and Economic Development Canada 17 83 3788
2019 Innovation Canada Sector (ICS) 23 77 195

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 18 17 19 8 8 23 7 51 22 181570
2019 Innovation, Science and Economic Development Canada 17 15 18 6 6 29 9 51 20 3800
2019 Innovation Canada Sector (ICS) 14 14 22 5 9 28 8 44 22 195

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 34 30 16 7 5 8 1 69 13 181533
2019 Innovation, Science and Economic Development Canada 33 31 15 6 5 10 1 72 12 3800
2019 Innovation Canada Sector (ICS) 27 30 18 6 6 9 4 66 14 196

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 8 92 181371
2019 Innovation, Science and Economic Development Canada 6 94 3804
2019 Innovation Canada Sector (ICS) 7 93 194

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 38 62 12977
2019 Innovation, Science and Economic Development Canada 40 60 239
2019 Innovation Canada Sector (ICS) 36 64 14

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 76 24 12977
2019 Innovation, Science and Economic Development Canada 73 27 239

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 12977
2019 Innovation, Science and Economic Development Canada 4 96 239

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 3 97 12977

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 8 92 12977
2019 Innovation, Science and Economic Development Canada 8 92 239

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 12977
2019 Innovation, Science and Economic Development Canada 6 94 239

Question 67g. From whom did you experience discrimination on the job? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 12977
2019 Innovation, Science and Economic Development Canada 8 92 239

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 26 74 12755
2019 Innovation, Science and Economic Development Canada 24 76 232

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 20 80 12755
2019 Innovation, Science and Economic Development Canada 18 82 232

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 16 84 12755
2019 Innovation, Science and Economic Development Canada 15 85 232

Question 68d. Please indicate the type of discrimination you experienced. Religion

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 6 94 12755
2019 Innovation, Science and Economic Development Canada 2 98 232
2019 Innovation Canada Sector (ICS) 0 100 13

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 29 71 12755
2019 Innovation, Science and Economic Development Canada 33 67 232
2019 Innovation Canada Sector (ICS) 54 46 13

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 29 71 12755
2019 Innovation, Science and Economic Development Canada 25 75 232

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 12755
2019 Innovation, Science and Economic Development Canada 3 97 232
2019 Innovation Canada Sector (ICS) 0 100 13

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 2 98 12755
2019 Innovation, Science and Economic Development Canada 3 97 232
2019 Innovation Canada Sector (ICS) 0 100 13

Question 68i. Please indicate the type of discrimination you experienced. Marital status

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 8 92 12755
2019 Innovation, Science and Economic Development Canada 6 94 232

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 15 85 12755
2019 Innovation, Science and Economic Development Canada 12 88 232

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 1 99 12755
2019 Innovation Canada Sector (ICS) 0 100 13

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 17 83 12755
2019 Innovation, Science and Economic Development Canada 14 86 232

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 0 100 12755
2019 Innovation, Science and Economic Development Canada 0 100 232
2019 Innovation Canada Sector (ICS) 0 100 13

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 18 82 12755
2019 Innovation, Science and Economic Development Canada 15 85 232
2019 Innovation Canada Sector (ICS) 0 100 13

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 29 71 12647
2019 Innovation, Science and Economic Development Canada 31 69 228
2019 Innovation Canada Sector (ICS) 46 54 13

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 14 86 12647
2019 Innovation, Science and Economic Development Canada 15 85 228

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 5 95 12647
2019 Innovation, Science and Economic Development Canada 7 93 228

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 17 83 12647
2019 Innovation, Science and Economic Development Canada 12 88 228

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 5 95 12647
2019 Innovation, Science and Economic Development Canada 6 94 228

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 6 94 12647
2019 Innovation, Science and Economic Development Canada 5 95 228
2019 Innovation Canada Sector (ICS) 0 100 13

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 12647
2019 Innovation, Science and Economic Development Canada 7 93 228

Question 69h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 12647
2019 Innovation, Science and Economic Development Canada 9 91 228

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 49 51 12647
2019 Innovation, Science and Economic Development Canada 49 51 228
2019 Innovation Canada Sector (ICS) 54 46 13

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 6 94 11129
2019 Innovation, Science and Economic Development Canada 4 96 196
2019 Innovation Canada Sector (ICS) 0 100 12

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 15 85 11129
2019 Innovation, Science and Economic Development Canada 22 78 196

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 11129
2019 Innovation, Science and Economic Development Canada 5 95 196
2019 Innovation Canada Sector (ICS) 0 100 12

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 3 97 11129
2019 Innovation, Science and Economic Development Canada 4 96 196
2019 Innovation Canada Sector (ICS) 0 100 12

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 3 97 11129
2019 Innovation, Science and Economic Development Canada 3 97 196

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 11129
2019 Innovation, Science and Economic Development Canada 3 97 196
2019 Innovation Canada Sector (ICS) 0 100 12

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 7 93 11129
2019 Innovation, Science and Economic Development Canada 8 92 196

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 11 89 11129
2019 Innovation, Science and Economic Development Canada 13 87 196

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 11129
2019 Innovation, Science and Economic Development Canada 11 89 196

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 27 73 11129
2019 Innovation, Science and Economic Development Canada 29 71 196

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 11129
2019 Innovation, Science and Economic Development Canada 10 90 196

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 45 55 11129
2019 Innovation, Science and Economic Development Canada 46 54 196
2019 Innovation Canada Sector (ICS) 48 52 12

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 2 98 11129
2019 Innovation, Science and Economic Development Canada 2 98 196
2019 Innovation Canada Sector (ICS) 0 100 12

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 62 38 11129
2019 Innovation, Science and Economic Development Canada 59 41 196
2019 Innovation Canada Sector (ICS) 42 58 12

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 3 97 11129
2019 Innovation, Science and Economic Development Canada 4 96 196
2019 Innovation Canada Sector (ICS) 0 100 12

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 11 89 11129
2019 Innovation, Science and Economic Development Canada 9 91 196

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 181243
2019 Innovation, Science and Economic Development Canada 8 92 3795
2019 Innovation Canada Sector (ICS) 10 90 195

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 20 16 21 4 4 27 7 55 13 181334
2019 Innovation, Science and Economic Development Canada 19 15 19 3 3 33 9 58 10 3793
2019 Innovation Canada Sector (ICS) 18 14 23 2 4 33 6 53 10 196

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 36 28 17 4 4 10 1 72 9 181260
2019 Innovation, Science and Economic Development Canada 36 29 15 3 3 12 2 76 7 3800
2019 Innovation Canada Sector (ICS) 34 28 17 1 4 13 3 73 6 196

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 16 84 181509
2019 Innovation, Science and Economic Development Canada 13 87 3798
2019 Innovation Canada Sector (ICS) 8 92 196

Question 80. Were any measures taken to accommodate your needs?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 81 19 29087
2019 Innovation, Science and Economic Development Canada 80 20 515
2019 Innovation Canada Sector (ICS) 77 23 17

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 48 32 6 9 4 0 0 80 13 23401
2019 Innovation, Science and Economic Development Canada 55 28 4 8 4 0 1 84 12 405
2019 Innovation Canada Sector (ICS) 54 30 8 8 0 0 0 84 8 13
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 59 23 9 3 4 1 0 83 8 181710
2019 Innovation, Science and Economic Development Canada 63 20 8 3 4 1 0 85 7 3805
2019 Innovation Canada Sector (ICS) 65 21 7 0 5 1 1 88 5 195

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 21 45 14 12 4 2 2 68 17 41266
2019 Innovation, Science and Economic Development Canada 25 46 12 10 3 2 2 74 13 934
2019 Innovation Canada Sector (ICS) 33 43 12 8 4 0 0 75 12 49

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 31 40 15 8 4 2 0 73 12 181158
2019 Innovation, Science and Economic Development Canada 41 38 12 5 3 2 0 80 8 3798
2019 Innovation Canada Sector (ICS) 33 37 14 6 4 5 1 75 10 195

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 25 35 17 13 9 2 0 61 22 181482
2019 Innovation, Science and Economic Development Canada 31 35 15 10 7 1 0 67 17 3802
2019 Innovation Canada Sector (ICS) 25 33 19 12 8 1 1 60 21 193

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 24 27 20 12 15 0 1 52 28 181595
2019 Innovation, Science and Economic Development Canada 27 28 20 12 11 0 1 56 23 3803
2019 Innovation Canada Sector (ICS) 25 25 25 10 13 1 1 51 23 195

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 22 29 25 14 10 0 1 51 24 181495
2019 Innovation, Science and Economic Development Canada 22 29 26 14 8 0 1 51 22 3800
2019 Innovation Canada Sector (ICS) 18 24 28 17 10 1 1 44 27 194

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 30 30 20 10 7 0 2 62 17 180654
2019 Innovation, Science and Economic Development Canada 28 31 23 10 6 0 1 60 17 3774
2019 Innovation Canada Sector (ICS) 24 26 24 15 8 1 3 52 23 191

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 24 24 21 15 14 1 1 49 29 180774
2019 Innovation, Science and Economic Development Canada 24 26 22 14 11 1 1 52 26 3784
2019 Innovation Canada Sector (ICS) 15 31 25 15 11 2 1 47 27 194

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 52 22 11 5 4 0 5 78 10 180845
2019 Innovation, Science and Economic Development Canada 52 23 12 5 3 0 5 79 9 3788
2019 Innovation Canada Sector (ICS) 45 20 13 9 8 1 5 69 17 194

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 34 29 19 9 8 0 1 64 17 181228
2019 Innovation, Science and Economic Development Canada 36 29 18 9 7 0 1 66 16 3796
2019 Innovation Canada Sector (ICS) 30 27 18 11 12 1 1 58 24 193

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 30 34 20 9 5 1 1 65 15 181070
2019 Innovation, Science and Economic Development Canada 30 34 21 9 5 1 1 65 13 3795
2019 Innovation Canada Sector (ICS) 29 29 27 8 5 0 2 60 13 196

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 25 32 22 12 7 1 1 58 19 180996
2019 Innovation, Science and Economic Development Canada 28 32 23 11 5 0 1 60 17 3801
2019 Innovation Canada Sector (ICS) 23 29 27 11 7 1 1 53 19 196

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 31 31 19 10 7 0 1 63 17 180843
2019 Innovation, Science and Economic Development Canada 32 31 20 10 6 1 1 63 17 3789
2019 Innovation Canada Sector (ICS) 23 33 20 11 10 1 1 57 22 195

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 42 27 15 8 7 1 1 69 16 180767
2019 Innovation, Science and Economic Development Canada 46 26 14 7 6 1 1 73 14 3796
2019 Innovation Canada Sector (ICS) 43 27 16 4 7 1 2 72 11 195

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 33 31 19 10 6 0 1 65 16 180372
2019 Innovation, Science and Economic Development Canada 37 30 19 8 4 0 1 68 13 3785
2019 Innovation Canada Sector (ICS) 34 28 23 7 7 0 2 63 14 196

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 52 24 12 5 4 0 1 78 10 180439
2019 Innovation, Science and Economic Development Canada 56 23 11 5 3 0 2 81 8 3779
2019 Innovation Canada Sector (ICS) 52 22 14 4 6 0 2 76 10 192

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 71 13 5 2 2 1 6 90 5 180422
2019 Innovation, Science and Economic Development Canada 75 11 4 1 1 1 7 93 3 3791
2019 Innovation Canada Sector (ICS) 78 10 3 0 1 0 7 95 2 195

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 70 12 6 4 4 1 2 85 8 180981
2019 Innovation, Science and Economic Development Canada 72 12 5 3 4 1 3 87 8 3786
2019 Innovation Canada Sector (ICS) 71 10 4 2 7 2 4 86 10 195

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 56 26 10 4 3 0 1 84 6 180466
2019 Innovation, Science and Economic Development Canada 58 25 9 3 2 0 2 85 6 3779
2019 Innovation Canada Sector (ICS) 60 21 9 3 3 1 3 85 6 195

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 59 19 10 5 5 0 1 80 10 180189
2019 Innovation, Science and Economic Development Canada 61 18 9 5 5 0 1 81 10 3777
2019 Innovation Canada Sector (ICS) 54 18 12 5 7 1 2 74 13 194

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 58 12 5 2 1 0 22 90 4 179719
2019 Innovation, Science and Economic Development Canada 59 12 5 2 1 0 21 90 3 3760
2019 Innovation Canada Sector (ICS) 60 9 5 1 1 1 23 90 3 194

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 66 18 7 2 1 0 5 89 4 180276
2019 Innovation, Science and Economic Development Canada 71 16 6 2 1 0 4 91 3 3774
2019 Innovation Canada Sector (ICS) 71 12 8 1 0 1 6 90 2 195

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 68 14 6 4 5 0 3 85 9 180902
2019 Innovation, Science and Economic Development Canada 75 12 5 2 3 1 3 90 5 3784
2019 Innovation Canada Sector (ICS) 72 10 8 1 3 1 5 86 5 194

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 53 27 12 4 2 0 2 82 6 180485
2019 Innovation, Science and Economic Development Canada 54 26 12 4 2 0 2 82 6 3780
2019 Innovation Canada Sector (ICS) 50 25 15 3 3 1 4 79 6 195

Question 75. Overall, my level of work-related stress is...

Survey year Organization Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 17 34 33 12 4 0 0 50 17 181789
2019 Innovation, Science and Economic Development Canada 18 35 33 10 4 0 0 53 14 3806
2019 Innovation Canada Sector (ICS) 11 27 44 11 6 0 1 39 17 196

Question 76. After my workday, I feel emotionally drained.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 10 18 38 23 11 0 0 34 29 180286
2019 Innovation, Science and Economic Development Canada 8 15 38 26 12 0 0 38 23 3772
2019 Innovation Canada Sector (ICS) 10 17 40 24 7 0 2 32 27 195
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 25 32 20 10 10 2 1 26 74 181161
2019 Innovation, Science and Economic Development Canada 28 32 20 9 8 2 1 29 71 3797
2019 Innovation Canada Sector (ICS) 25 25 26 7 11 4 2 26 74 195

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 59 41 130118
2019 Innovation, Science and Economic Development Canada 54 46 2655
2019 Innovation Canada Sector (ICS) 67 33 137

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 44 56 128011
2019 Innovation, Science and Economic Development Canada 45 55 2591
2019 Innovation Canada Sector (ICS) 35 65 135

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 42 18 14 9 10 1 7 65 20 179367
2019 Innovation, Science and Economic Development Canada 40 18 14 10 10 1 7 64 21 3720
2019 Innovation Canada Sector (ICS) 39 18 10 13 10 1 10 65 25 191

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 12 23 18 17 20 2 7 39 41 128151
2019 Innovation, Science and Economic Development Canada 14 22 19 17 17 2 9 40 38 2575
2019 Innovation Canada Sector (ICS) 11 20 18 21 21 2 8 33 47 133

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 7 16 17 19 31 2 9 25 56 128150
2019 Innovation, Science and Economic Development Canada 7 15 17 19 31 2 9 25 56 2578
2019 Innovation Canada Sector (ICS) 5 16 16 22 32 1 8 23 59 133
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