2019 Public Service Employee Survey Results by Theme for Income Statistics Division

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 37 39 12 7 5 0 0 76 12 181595
2019 Statistics Canada 37 41 12 7 3 0 0 78 10 3996
2019 Social, Health and Labour Statistics Field 39 42 11 5 3 0 0 81 8 618
2019 Education, Labour and Income Statistics Branch 41 41 10 4 4 0 0 82 8 192
2019 Income Statistics Division 37 45 11 6 2 0 0 81 7 54

Question 11. Overall, I feel valued at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 36 14 10 8 0 0 68 18 181182
2019 Statistics Canada 37 38 12 8 5 0 0 75 13 3992
2019 Social, Health and Labour Statistics Field 39 38 11 8 4 0 0 77 12 615
2019 Education, Labour and Income Statistics Branch 39 39 10 7 4 0 0 78 11 190
2019 Income Statistics Division 30 47 11 9 2 0 0 77 11 53

Question 12. I am proud of the work that I do.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 52 33 10 3 2 0 0 85 5 180371
2019 Statistics Canada 48 36 11 4 2 0 0 84 5 3972
2019 Social, Health and Labour Statistics Field 51 36 9 3 1 0 0 87 5 613
2019 Education, Labour and Income Statistics Branch 51 36 6 4 2 0 0 87 7 189
2019 Income Statistics Division 48 41 6 4 2 0 0 89 6 54

Question 16. Overall, I like my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 43 38 10 5 3 0 0 81 8 181588
2019 Statistics Canada 42 40 11 5 3 0 0 81 8 3999
2019 Social, Health and Labour Statistics Field 45 39 11 3 3 0 0 83 6 619
2019 Education, Labour and Income Statistics Branch 43 39 13 3 3 0 0 82 6 192
2019 Income Statistics Division 43 39 13 2 4 0 0 81 6 54

Question 51. I would recommend my department or agency as a great place to work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 39 31 15 8 6 1 0 70 15 181212
2019 Statistics Canada 47 33 12 5 3 1 0 81 7 3989
2019 Social, Health and Labour Statistics Field 48 35 10 4 2 0 0 83 7 615
2019 Education, Labour and Income Statistics Branch 51 33 9 4 2 1 1 85 6 192
2019 Income Statistics Division 59 26 11 0 2 2 0 87 2 54

Question 52. I am satisfied with my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 37 34 14 9 6 0 0 71 15 180546
2019 Statistics Canada 45 35 11 6 3 0 0 80 9 3974
2019 Social, Health and Labour Statistics Field 44 38 10 5 2 0 0 82 7 615
2019 Education, Labour and Income Statistics Branch 47 36 9 5 2 0 1 84 7 190
2019 Income Statistics Division 56 28 11 2 2 0 0 85 4 53

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 34 25 18 11 8 3 1 61 20 181559
2019 Statistics Canada 40 27 16 8 5 3 0 69 14 3995
2019 Social, Health and Labour Statistics Field 43 26 15 8 4 4 1 72 13 618
2019 Education, Labour and Income Statistics Branch 45 24 14 9 3 4 1 73 12 191
2019 Income Statistics Division 54 22 15 2 6 2 0 77 8 54
Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 45 27 15 5 3 1 4 75 9 181574
2019 Statistics Canada 50 27 12 4 2 1 4 81 6 3993
2019 Social, Health and Labour Statistics Field 53 25 10 4 1 1 6 84 5 617
2019 Education, Labour and Income Statistics Branch 50 28 8 3 3 2 6 85 6 192
2019 Income Statistics Division 46 32 9 4 2 4 4 84 6 54

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 49 27 11 6 4 2 1 78 10 181318
2019 Statistics Canada 57 25 9 4 2 2 1 84 7 3986
2019 Social, Health and Labour Statistics Field 58 24 9 4 2 2 1 85 6 616
2019 Education, Labour and Income Statistics Branch 58 22 10 3 4 3 1 83 7 190
2019 Income Statistics Division 62 17 15 0 4 2 0 81 4 53

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 46 31 10 7 5 1 0 77 12 180879
2019 Statistics Canada 52 30 9 6 3 1 0 82 9 3988
2019 Social, Health and Labour Statistics Field 56 28 7 5 3 1 0 84 8 615
2019 Education, Labour and Income Statistics Branch 55 26 9 4 5 1 0 82 9 192
2019 Income Statistics Division 55 26 11 2 6 0 0 81 7 54

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 51 28 10 6 5 0 0 79 11 181662
2019 Statistics Canada 58 26 8 5 3 0 0 84 8 3983
2019 Social, Health and Labour Statistics Field 62 24 7 4 3 0 0 86 7 617
2019 Education, Labour and Income Statistics Branch 60 22 9 5 4 0 0 82 9 192
2019 Income Statistics Division 61 19 9 7 4 0 0 80 11 54

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 31 15 8 7 6 0 68 16 181333
2019 Statistics Canada 37 32 13 6 3 9 0 76 10 3979
2019 Social, Health and Labour Statistics Field 39 28 13 6 3 10 0 75 11 615
2019 Education, Labour and Income Statistics Branch 39 29 11 8 3 9 0 75 12 192
2019 Income Statistics Division 42 22 17 4 4 11 0 73 8 54

Question 35. I have confidence in the senior management of my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 29 31 17 12 9 3 0 62 21 180978
2019 Statistics Canada 31 35 16 9 5 4 0 69 15 3979
2019 Social, Health and Labour Statistics Field 33 32 18 9 5 4 0 67 15 614
2019 Education, Labour and Income Statistics Branch 35 33 16 6 7 2 0 70 13 192
2019 Income Statistics Division 39 30 22 2 6 2 0 70 8 54

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 21 30 20 15 10 5 0 53 26 180782
2019 Statistics Canada 22 33 19 12 6 8 0 60 19 3974
2019 Social, Health and Labour Statistics Field 23 30 20 12 6 8 0 58 20 614
2019 Education, Labour and Income Statistics Branch 22 34 19 9 7 9 0 62 18 192
2019 Income Statistics Division 28 24 19 9 6 15 0 61 17 54

Question 37. Essential information flows effectively from senior management to staff.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 19 31 18 17 12 3 0 52 29 181112
2019 Statistics Canada 21 35 17 14 8 4 0 59 24 3975
2019 Social, Health and Labour Statistics Field 21 33 15 18 8 5 0 57 27 616
2019 Education, Labour and Income Statistics Branch 22 37 14 15 9 4 0 61 25 192
2019 Income Statistics Division 28 32 15 15 7 4 0 61 23 54
Top of Page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 28 36 15 12 8 0 0 65 20 181492
2019 Statistics Canada 33 40 13 9 5 0 0 73 14 3996
2019 Social, Health and Labour Statistics Field 36 40 9 9 5 0 0 77 14 617
2019 Education, Labour and Income Statistics Branch 36 43 7 9 4 1 0 79 13 190
2019 Income Statistics Division 24 50 11 9 6 0 0 74 15 54

Question 9. I have clear work objectives.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 42 12 10 4 0 0 74 14 180719
2019 Statistics Canada 35 43 11 8 3 0 0 78 12 3987
2019 Social, Health and Labour Statistics Field 38 40 12 6 3 0 0 79 9 615
2019 Education, Labour and Income Statistics Branch 37 42 11 4 6 0 1 80 9 191
2019 Income Statistics Division 32 48 15 4 2 0 0 80 6 54

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 42 31 13 8 5 1 1 74 14 181505
2019 Statistics Canada 47 32 11 6 3 1 1 79 9 3996
2019 Social, Health and Labour Statistics Field 49 31 9 8 3 1 1 81 11 618
2019 Education, Labour and Income Statistics Branch 43 36 7 9 3 1 1 80 13 192
2019 Income Statistics Division 42 28 9 13 4 2 2 73 17 54

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 29 40 12 13 6 0 0 69 19 181032
2019 Statistics Canada 30 41 12 11 5 0 1 72 16 3985
2019 Social, Health and Labour Statistics Field 33 43 10 9 3 0 1 77 13 615
2019 Education, Labour and Income Statistics Branch 34 49 5 7 3 0 1 85 10 189
2019 Income Statistics Division 26 57 7 6 4 0 0 83 9 54

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 24 32 17 14 11 2 0 57 25 181262
2019 Statistics Canada 27 36 18 12 6 2 0 64 18 3982
2019 Social, Health and Labour Statistics Field 30 33 17 12 4 3 0 65 17 615
2019 Education, Labour and Income Statistics Branch 34 35 13 12 3 3 0 71 15 191
2019 Income Statistics Division 33 37 19 6 6 0 0 70 11 54

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 22 28 15 14 16 2 2 52 32 181671
2019 Statistics Canada 25 33 14 12 10 2 2 61 24 3995
2019 Social, Health and Labour Statistics Field 27 33 13 11 10 4 3 64 22 617
2019 Education, Labour and Income Statistics Branch 28 34 10 11 7 4 4 69 20 190
2019 Income Statistics Division 28 31 11 7 9 7 6 68 19 54

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 51 24 13 5 3 1 4 78 9 181398
2019 Statistics Canada 55 23 10 5 2 1 5 82 7 3995
2019 Social, Health and Labour Statistics Field 53 24 8 5 4 1 5 82 10 618
2019 Education, Labour and Income Statistics Branch 50 26 9 6 2 0 7 81 9 191
2019 Income Statistics Division 43 33 13 2 4 0 6 81 6 54

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 56 11 7 4 5 2 14 79 12 181293
2019 Statistics Canada 57 14 9 4 4 2 11 80 10 3992
2019 Social, Health and Labour Statistics Field 56 11 11 4 5 2 10 77 10 616
2019 Education, Labour and Income Statistics Branch 54 14 10 3 3 4 13 81 7 190
2019 Income Statistics Division 52 19 13 2 4 4 7 79 6 54

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 44 24 16 7 5 2 4 71 12 181082
2019 Statistics Canada 47 24 14 5 3 2 5 76 9 3983
2019 Social, Health and Labour Statistics Field 46 25 15 5 3 1 5 76 9 614
2019 Education, Labour and Income Statistics Branch 43 27 14 6 3 1 6 76 10 191
2019 Income Statistics Division 37 32 19 6 4 0 4 71 10 54

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 41 21 16 8 6 3 4 67 16 180682
2019 Statistics Canada 48 21 14 6 3 4 5 75 10 3977
2019 Social, Health and Labour Statistics Field 49 20 14 5 3 3 6 75 9 614
2019 Education, Labour and Income Statistics Branch 49 20 13 4 4 4 7 77 9 190
2019 Income Statistics Division 47 23 11 8 2 8 2 77 10 53

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 43 17 13 9 9 3 5 65 20 180933
2019 Statistics Canada 60 13 8 4 4 4 7 82 9 3983
2019 Social, Health and Labour Statistics Field 63 10 7 4 4 3 10 82 9 613
2019 Education, Labour and Income Statistics Branch 66 10 6 2 2 3 11 89 4 191
2019 Income Statistics Division 70 9 4 4 0 6 7 91 4 54

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 65 15 8 3 2 2 5 86 6 180964
2019 Statistics Canada 70 12 6 2 2 2 5 89 4 3987
2019 Social, Health and Labour Statistics Field 76 9 4 2 2 3 5 92 4 616
2019 Education, Labour and Income Statistics Branch 76 7 4 1 2 4 6 93 3 190
2019 Income Statistics Division 85 6 4 0 0 4 2 96 0 54

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 72 9 5 2 3 4 4 88 6 180710
2019 Statistics Canada 76 8 4 1 2 4 5 92 3 3981
2019 Social, Health and Labour Statistics Field 78 7 3 2 1 5 4 94 3 615
2019 Education, Labour and Income Statistics Branch 77 6 2 2 1 5 7 95 3 191
2019 Income Statistics Division 83 2 2 2 2 6 4 94 4 54

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 75 7 4 1 2 2 9 92 4 180694
2019 Statistics Canada 79 5 2 1 1 2 11 96 2 3976
2019 Social, Health and Labour Statistics Field 79 3 3 1 1 2 11 95 2 615
2019 Education, Labour and Income Statistics Branch 80 1 1 2 0 1 16 96 3 189
2019 Income Statistics Division 81 0 0 0 0 2 17 100 0 54

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 30 37 14 11 7 0 0 68 18 180719
2019 Statistics Canada 35 39 12 8 4 0 0 75 12 3991
2019 Social, Health and Labour Statistics Field 38 37 11 10 4 0 0 76 14 615
2019 Education, Labour and Income Statistics Branch 36 37 12 9 5 1 1 74 15 191
2019 Income Statistics Division 29 43 11 9 7 0 0 72 17 54

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 34 33 15 9 7 0 0 68 16 181253
2019 Statistics Canada 43 35 13 6 4 0 0 78 10 3989
2019 Social, Health and Labour Statistics Field 43 34 12 7 4 0 0 77 11 616
2019 Education, Labour and Income Statistics Branch 39 40 9 7 5 0 0 79 12 190
2019 Income Statistics Division 38 34 13 9 6 0 0 72 15 53

Question 15. I have support at work to provide a high level of service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 39 13 9 5 0 0 72 14 179179
2019 Statistics Canada 35 42 12 7 3 1 0 78 10 3946
2019 Social, Health and Labour Statistics Field 37 40 13 7 2 1 0 78 9 612
2019 Education, Labour and Income Statistics Branch 34 41 13 6 5 2 0 76 11 188
2019 Income Statistics Division 34 38 23 2 4 0 0 72 6 53

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 21 40 19 10 6 4 0 63 17 181429
2019 Statistics Canada 25 44 16 8 3 4 1 72 11 3990
2019 Social, Health and Labour Statistics Field 23 42 18 10 2 4 0 68 13 618
2019 Education, Labour and Income Statistics Branch 19 44 19 11 2 5 1 66 14 192
2019 Income Statistics Division 22 37 28 9 2 2 0 60 11 54

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 45 31 10 8 5 0 0 77 13 181242
2019 Statistics Canada 52 31 7 6 3 0 1 84 9 3987
2019 Social, Health and Labour Statistics Field 55 28 7 6 4 0 0 83 10 616
2019 Education, Labour and Income Statistics Branch 56 27 8 6 3 0 0 83 9 190
2019 Income Statistics Division 53 30 6 9 2 0 0 83 11 53

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Organization Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 39 32 17 7 4 0 1 71 12 180499
2019 Statistics Canada 47 31 13 5 3 0 0 78 9 3984
2019 Social, Health and Labour Statistics Field 49 30 11 5 4 0 0 79 10 614
2019 Education, Labour and Income Statistics Branch 49 31 10 7 4 0 0 80 10 191
2019 Income Statistics Division 43 39 11 6 2 0 0 82 7 54

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 57 20 8 4 5 2 4 82 10 181432
2019 Statistics Canada 68 19 5 2 2 1 2 91 4 3989
2019 Social, Health and Labour Statistics Field 69 17 4 3 1 1 4 91 4 618
2019 Education, Labour and Income Statistics Branch 66 20 4 2 1 3 4 93 3 192
2019 Income Statistics Division 65 13 9 2 4 4 4 84 6 54

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Organization Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Public Service 27 38 35 181906
2019 Statistics Canada 27 38 35 3996
2019 Social, Health and Labour Statistics Field 28 38 33 620
2019 Education, Labour and Income Statistics Branch 30 36 34 192
2019 Income Statistics Division 29 37 33 54

Question 55. Please indicate your reason for leaving.

Survey year Organization To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Public Service 15 33 29 6 12 6 49800
2019 Statistics Canada 13 37 25 5 14 5 1059
2019 Social, Health and Labour Statistics Field 16 34 25 6 14 5 171
2019 Education, Labour and Income Statistics Branch 22 27 24 2 19 7 57
2019 Income Statistics Division 19 50 25 0 0 6 16
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 44 38 10 5 3 0 0 82 8 180781
2019 Statistics Canada 45 40 9 4 2 0 0 85 6 3987
2019 Social, Health and Labour Statistics Field 46 39 9 3 2 0 0 86 6 617
2019 Education, Labour and Income Statistics Branch 47 40 8 2 3 0 1 87 5 192
2019 Income Statistics Division 41 45 13 2 0 0 0 85 2 54

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 27 42 17 9 4 1 0 70 13 181538
2019 Statistics Canada 35 44 12 6 2 1 0 80 8 3985
2019 Social, Health and Labour Statistics Field 34 42 13 6 3 2 0 77 9 616
2019 Education, Labour and Income Statistics Branch 37 38 15 6 3 1 0 77 9 192
2019 Income Statistics Division 39 39 11 4 6 2 0 79 9 54

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 10 24 35 19 9 1 1 29 35 181388
2019 Statistics Canada 8 21 35 22 11 1 1 34 30 3992
2019 Social, Health and Labour Statistics Field 7 19 36 23 13 0 1 37 27 618
2019 Education, Labour and Income Statistics Branch 6 14 38 29 11 1 1 41 20 191
2019 Income Statistics Division 6 15 33 35 11 0 0 46 20 54

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 10 18 27 24 16 2 2 42 30 180845
2019 Statistics Canada 5 13 26 30 22 3 2 54 19 3982
2019 Social, Health and Labour Statistics Field 6 13 25 31 22 2 2 55 19 613
2019 Education, Labour and Income Statistics Branch 6 9 23 32 24 3 2 59 16 190
2019 Income Statistics Division 6 11 15 39 26 2 2 67 17 54

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 16 23 29 18 10 2 2 29 41 181013
2019 Statistics Canada 10 20 32 21 12 3 2 35 32 3989
2019 Social, Health and Labour Statistics Field 14 23 31 16 11 2 2 28 39 617
2019 Education, Labour and Income Statistics Branch 15 20 30 16 15 3 2 32 36 190
2019 Income Statistics Division 15 20 26 19 17 4 0 37 37 54

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 7 15 31 28 16 1 2 46 22 180493
2019 Statistics Canada 5 11 31 30 20 1 2 52 16 3974
2019 Social, Health and Labour Statistics Field 5 12 31 27 23 1 1 51 17 610
2019 Education, Labour and Income Statistics Branch 6 7 31 29 23 1 1 54 13 188
2019 Income Statistics Division 4 9 33 30 24 0 0 54 13 54

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 14 20 27 20 14 1 2 36 36 181066
2019 Statistics Canada 11 19 26 22 18 1 3 41 31 3988
2019 Social, Health and Labour Statistics Field 11 19 26 21 18 2 3 41 31 619
2019 Education, Labour and Income Statistics Branch 11 17 25 22 19 3 3 43 30 192
2019 Income Statistics Division 13 15 20 30 17 4 2 49 29 54

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 12 18 26 22 16 3 3 41 32 180618
2019 Statistics Canada 6 15 27 26 20 3 3 49 22 3972
2019 Social, Health and Labour Statistics Field 5 12 25 27 23 3 4 55 18 612
2019 Education, Labour and Income Statistics Branch 8 10 25 26 25 3 4 54 20 190
2019 Income Statistics Division 6 4 24 37 24 2 4 65 10 54

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 14 22 31 17 11 2 2 30 38 180911
2019 Statistics Canada 9 19 33 21 14 3 2 37 29 3980
2019 Social, Health and Labour Statistics Field 12 21 31 17 14 3 2 33 35 616
2019 Education, Labour and Income Statistics Branch 11 19 32 17 17 3 1 35 32 191
2019 Income Statistics Division 9 22 28 20 19 2 0 39 32 54

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 10 19 33 23 13 1 1 37 30 181282
2019 Statistics Canada 8 16 33 26 14 1 2 41 25 3995
2019 Social, Health and Labour Statistics Field 7 16 35 25 16 1 2 42 23 618
2019 Education, Labour and Income Statistics Branch 7 19 31 21 20 1 2 42 27 190
2019 Income Statistics Division 6 21 28 26 17 0 2 44 27 53

Question 40. I feel that change is managed well in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 15 33 21 18 10 3 0 50 29 180810
2019 Statistics Canada 19 36 20 16 6 3 0 57 23 3980
2019 Social, Health and Labour Statistics Field 18 36 20 17 7 3 0 55 25 616
2019 Education, Labour and Income Statistics Branch 20 33 21 15 7 3 0 55 23 191
2019 Income Statistics Division 28 26 20 13 9 4 0 56 23 54

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 45 29 9 9 6 1 0 75 16 181181
2019 Statistics Canada 53 29 8 6 3 1 0 83 9 3987
2019 Social, Health and Labour Statistics Field 54 28 7 7 2 1 0 83 10 613
2019 Education, Labour and Income Statistics Branch 51 31 8 6 3 2 0 83 9 188
2019 Income Statistics Division 55 21 8 8 6 4 0 78 14 53

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 49 33 8 7 3 0 0 82 11 181129
2019 Statistics Canada 60 29 6 4 2 0 0 89 5 3995
2019 Social, Health and Labour Statistics Field 65 25 4 3 2 0 0 91 5 618
2019 Education, Labour and Income Statistics Branch 67 25 4 4 1 0 0 92 5 192
2019 Income Statistics Division 72 19 2 7 0 0 0 91 7 54

Question 23. The people I work with value my ideas and opinions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 42 36 12 5 3 1 0 79 8 181393
2019 Statistics Canada 51 34 9 3 2 1 0 86 5 3998
2019 Social, Health and Labour Statistics Field 53 33 8 4 1 1 1 87 5 617
2019 Education, Labour and Income Statistics Branch 50 35 8 4 2 1 1 85 6 191
2019 Income Statistics Division 54 30 4 6 6 2 0 85 11 54

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 36 38 13 7 4 2 0 75 11 180695
2019 Statistics Canada 43 40 9 4 2 2 0 84 6 3969
2019 Social, Health and Labour Statistics Field 42 40 10 5 2 2 0 84 6 613
2019 Education, Labour and Income Statistics Branch 40 43 9 4 2 2 1 85 5 189
2019 Income Statistics Division 53 32 9 2 2 2 0 87 4 53

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 42 34 13 4 3 3 0 79 7 180863
2019 Statistics Canada 49 35 9 2 1 3 1 88 3 3979
2019 Social, Health and Labour Statistics Field 48 37 8 2 1 4 0 89 3 617
2019 Education, Labour and Income Statistics Branch 47 39 5 3 1 3 1 90 4 191
2019 Income Statistics Division 57 32 7 0 2 0 2 91 2 54

Question 50. Overall, my department or agency treats me with respect.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 48 34 9 5 4 0 0 82 9 181342
2019 Statistics Canada 56 32 7 3 2 0 0 89 4 3986
2019 Social, Health and Labour Statistics Field 56 31 7 3 2 0 0 88 5 616
2019 Education, Labour and Income Statistics Branch 54 33 8 4 1 0 1 87 5 190
2019 Income Statistics Division 58 29 7 4 2 0 0 87 6 54

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 29 30 16 10 7 5 3 64 19 181323
2019 Statistics Canada 35 31 13 6 4 6 7 75 11 3993
2019 Social, Health and Labour Statistics Field 34 31 12 5 4 4 9 74 11 618
2019 Education, Labour and Income Statistics Branch 33 30 11 4 5 7 9 76 10 192
2019 Income Statistics Division 41 19 13 6 6 7 9 71 13 54

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 36 14 9 5 2 1 71 15 181324
2019 Statistics Canada 31 37 14 9 4 3 2 72 13 3991
2019 Social, Health and Labour Statistics Field 28 34 17 10 4 3 3 66 16 617
2019 Education, Labour and Income Statistics Branch 28 39 16 8 4 2 3 70 13 191
2019 Income Statistics Division 30 33 15 9 0 4 9 73 10 54

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 36 18 7 5 1 0 69 12 181009
2019 Statistics Canada 38 38 15 4 2 2 0 79 6 3986
2019 Social, Health and Labour Statistics Field 38 35 15 5 2 3 0 76 8 616
2019 Education, Labour and Income Statistics Branch 44 34 14 5 2 2 0 79 7 190
2019 Income Statistics Division 50 29 19 0 2 0 0 80 2 54

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 21 24 19 13 13 8 2 50 29 181309
2019 Statistics Canada 21 24 19 12 9 13 3 53 25 3993
2019 Social, Health and Labour Statistics Field 19 18 18 14 11 17 4 47 31 617
2019 Education, Labour and Income Statistics Branch 18 21 18 14 10 15 3 48 30 191
2019 Income Statistics Division 20 13 19 9 9 22 7 47 26 54

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 38 44 5 10 3 0 0 82 13 181754
2019 Statistics Canada 43 42 4 8 2 0 0 85 11 3990
2019 Social, Health and Labour Statistics Field 43 45 3 7 2 0 0 89 9 618
2019 Education, Labour and Income Statistics Branch 43 48 3 5 1 0 0 91 6 192
2019 Income Statistics Division 39 52 4 6 0 0 0 91 6 54

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 43 35 7 10 5 0 0 78 15 181461
2019 Statistics Canada 48 35 6 8 3 0 0 83 11 3989
2019 Social, Health and Labour Statistics Field 46 36 5 10 4 0 0 81 13 619
2019 Education, Labour and Income Statistics Branch 45 35 7 9 5 0 0 79 14 192
2019 Income Statistics Division 54 28 7 7 4 0 0 82 11 54

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 45 35 9 7 3 0 0 81 10 180486
2019 Statistics Canada 54 33 7 4 1 0 0 88 6 3978
2019 Social, Health and Labour Statistics Field 56 32 7 4 1 0 0 88 5 615
2019 Education, Labour and Income Statistics Branch 54 33 8 3 2 0 1 87 5 192
2019 Income Statistics Division 59 32 4 4 2 0 0 91 6 54

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 67 19 5 5 3 0 1 87 8 181425
2019 Statistics Canada 61 22 6 7 3 0 0 84 10 3991
2019 Social, Health and Labour Statistics Field 61 21 6 9 3 0 0 83 12 618
2019 Education, Labour and Income Statistics Branch 63 22 4 7 3 0 1 86 10 192
2019 Income Statistics Division 67 19 7 7 0 0 0 85 7 54

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 70 15 6 4 2 0 3 88 6 181428
2019 Statistics Canada 64 21 5 6 2 0 1 86 8 3986
2019 Social, Health and Labour Statistics Field 66 18 4 8 2 0 1 86 10 618
2019 Education, Labour and Income Statistics Branch 67 20 5 6 1 0 1 88 7 192
2019 Income Statistics Division 68 22 4 4 2 0 0 91 6 54

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 80 10 4 1 2 0 3 93 3 180870
2019 Statistics Canada 81 12 3 2 1 0 1 94 3 3978
2019 Social, Health and Labour Statistics Field 82 11 2 2 2 0 1 93 4 616
2019 Education, Labour and Income Statistics Branch 78 12 3 4 1 1 1 92 5 190
2019 Income Statistics Division 83 11 0 2 2 2 0 96 4 54

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Organization Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 40 20 12 6 5 13 3 72 14 181690
2019 Statistics Canada 61 23 8 2 1 5 0 89 3 3986
2019 Social, Health and Labour Statistics Field 58 23 11 2 0 5 1 86 3 616
2019 Education, Labour and Income Statistics Branch 59 22 14 1 0 4 0 84 1 192
2019 Income Statistics Division 63 17 15 4 0 2 0 81 4 54

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 34 46 9 6 2 1 2 82 8 181117
2019 Statistics Canada 35 46 9 6 2 1 1 83 8 3980
2019 Social, Health and Labour Statistics Field 34 47 6 8 3 1 1 83 11 615
2019 Education, Labour and Income Statistics Branch 34 45 7 10 1 2 1 82 11 191
2019 Income Statistics Division 35 50 7 5 0 2 0 87 5 54

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 53 27 9 3 2 5 2 86 5 181080
2019 Statistics Canada 60 24 7 1 1 5 2 91 2 3988
2019 Social, Health and Labour Statistics Field 63 21 6 2 0 5 2 91 2 613
2019 Education, Labour and Income Statistics Branch 62 20 7 1 1 7 2 90 2 192
2019 Income Statistics Division 67 11 13 2 0 7 0 84 2 54

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 14 86 181483
2019 Statistics Canada 7 93 3992
2019 Social, Health and Labour Statistics Field 7 93 617
2019 Education, Labour and Income Statistics Branch 6 94 191

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 51 49 23324
2019 Statistics Canada 42 58 296
2019 Social, Health and Labour Statistics Field 61 39 40

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 60 40 23324
2019 Statistics Canada 60 40 296
2019 Social, Health and Labour Statistics Field 45 55 40

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 8 92 23324
2019 Statistics Canada 8 92 296

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 5 95 23324
2019 Statistics Canada 0 100 296
2019 Social, Health and Labour Statistics Field 0 100 40
2019 Education, Labour and Income Statistics Branch 0 100 12

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 6 94 23324
2019 Statistics Canada 6 94 296

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 23324
2019 Statistics Canada 2 98 296
2019 Education, Labour and Income Statistics Branch 0 100 12

Question 59g. From whom did you experience harassment on the job? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 23324
2019 Statistics Canada 6 94 296
2019 Education, Labour and Income Statistics Branch 0 100 12

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 39 61 23086
2019 Statistics Canada 38 62 293
2019 Social, Health and Labour Statistics Field 37 63 40
2019 Education, Labour and Income Statistics Branch 50 50 12

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 39 61 23086
2019 Statistics Canada 42 58 293
2019 Social, Health and Labour Statistics Field 40 60 40
2019 Education, Labour and Income Statistics Branch 42 58 12

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 47 53 23086
2019 Statistics Canada 41 59 293
2019 Social, Health and Labour Statistics Field 38 62 40

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 42 58 23086
2019 Statistics Canada 41 59 293
2019 Social, Health and Labour Statistics Field 42 58 40
2019 Education, Labour and Income Statistics Branch 58 42 12

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 31 69 23086
2019 Statistics Canada 32 68 293
2019 Social, Health and Labour Statistics Field 32 68 40
2019 Education, Labour and Income Statistics Branch 50 50 12

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 55 45 23086
2019 Statistics Canada 56 44 293
2019 Social, Health and Labour Statistics Field 63 37 40

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 36 64 23086
2019 Statistics Canada 30 70 293
2019 Social, Health and Labour Statistics Field 15 85 40

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 2 98 23086
2019 Social, Health and Labour Statistics Field 0 100 40
2019 Education, Labour and Income Statistics Branch 0 100 12

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 23086
2019 Statistics Canada 6 94 293

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 12 88 23086
2019 Statistics Canada 13 87 293

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 49 51 23086
2019 Statistics Canada 42 58 293
2019 Social, Health and Labour Statistics Field 32 68 40

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 26 74 23086
2019 Statistics Canada 19 81 293
2019 Social, Health and Labour Statistics Field 17 83 40

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 16 84 23086
2019 Statistics Canada 15 85 293
2019 Social, Health and Labour Statistics Field 25 75 40

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 52 48 22957
2019 Statistics Canada 58 42 290
2019 Social, Health and Labour Statistics Field 67 33 39

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 27 73 22957
2019 Statistics Canada 29 71 290
2019 Social, Health and Labour Statistics Field 13 87 39

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 22957
2019 Statistics Canada 12 88 290

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 21 79 22957
2019 Statistics Canada 14 86 290
2019 Education, Labour and Income Statistics Branch 0 100 12

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 22957
2019 Statistics Canada 14 86 290
2019 Social, Health and Labour Statistics Field 13 87 39

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 7 93 22957
2019 Statistics Canada 5 95 290
2019 Education, Labour and Income Statistics Branch 0 100 12

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 14 86 22957
2019 Statistics Canada 13 87 290
2019 Social, Health and Labour Statistics Field 14 86 39

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 12 88 22957
2019 Statistics Canada 12 88 290
2019 Social, Health and Labour Statistics Field 23 77 39

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 26 74 22957
2019 Statistics Canada 24 76 290
2019 Social, Health and Labour Statistics Field 20 80 39

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 11 89 21361
2019 Statistics Canada 15 85 273

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 20 80 21361
2019 Statistics Canada 23 77 273

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 21361
2019 Statistics Canada 12 88 273

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 7 93 21361
2019 Statistics Canada 4 96 273

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 21361
2019 Statistics Canada 13 87 273

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 21361
2019 Statistics Canada 10 90 273

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 21361
2019 Statistics Canada 13 87 273

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 12 88 21361
2019 Statistics Canada 11 89 273

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 13 87 21361
2019 Statistics Canada 11 89 273

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 32 68 21361
2019 Statistics Canada 32 68 273
2019 Education, Labour and Income Statistics Branch 58 42 12

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 21361
2019 Statistics Canada 11 89 273

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 48 52 21361
2019 Statistics Canada 50 50 273
2019 Education, Labour and Income Statistics Branch 50 50 12

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 2 98 21361
2019 Statistics Canada 3 97 273
2019 Education, Labour and Income Statistics Branch 0 100 12

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 56 44 21361
2019 Statistics Canada 50 50 273
2019 Education, Labour and Income Statistics Branch 58 42 12

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 21361
2019 Statistics Canada 4 96 273

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 13 87 21361
2019 Statistics Canada 11 89 273

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 18 82 181223
2019 Statistics Canada 10 90 3985
2019 Social, Health and Labour Statistics Field 8 92 616
2019 Education, Labour and Income Statistics Branch 5 95 191

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 18 17 19 8 8 23 7 51 22 181570
2019 Statistics Canada 21 16 15 5 4 29 10 61 14 3989
2019 Social, Health and Labour Statistics Field 18 13 15 7 3 32 13 55 18 618
2019 Education, Labour and Income Statistics Branch 18 15 17 6 0 31 13 59 11 191
2019 Income Statistics Division 24 11 17 2 0 28 19 65 3 54

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 34 30 16 7 5 8 1 69 13 181533
2019 Statistics Canada 41 31 12 4 2 8 1 80 7 3997
2019 Social, Health and Labour Statistics Field 37 28 16 3 3 11 2 75 7 617
2019 Education, Labour and Income Statistics Branch 33 35 14 4 0 12 2 79 4 190
2019 Income Statistics Division 42 28 15 2 0 7 6 81 2 54

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 8 92 181371
2019 Statistics Canada 4 96 3983
2019 Social, Health and Labour Statistics Field 3 97 614
2019 Education, Labour and Income Statistics Branch 3 97 190

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 38 62 12977
2019 Statistics Canada 33 67 167
2019 Social, Health and Labour Statistics Field 37 63 19

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 76 24 12977
2019 Statistics Canada 77 23 167

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 12977
2019 Statistics Canada 4 96 167

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 3 97 12977
2019 Statistics Canada 0 100 167
2019 Social, Health and Labour Statistics Field 0 100 19

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 8 92 12977
2019 Statistics Canada 7 93 167

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 12977

Question 67g. From whom did you experience discrimination on the job? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 12977
2019 Statistics Canada 4 96 167

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 26 74 12755
2019 Statistics Canada 23 77 164

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 20 80 12755
2019 Statistics Canada 24 76 164

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 16 84 12755
2019 Statistics Canada 12 88 164

Question 68d. Please indicate the type of discrimination you experienced. Religion

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 6 94 12755
2019 Statistics Canada 7 93 164

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 29 71 12755
2019 Statistics Canada 27 73 164

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 29 71 12755
2019 Statistics Canada 21 79 164

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 12755

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 2 98 12755
2019 Social, Health and Labour Statistics Field 0 100 18

Question 68i. Please indicate the type of discrimination you experienced. Marital status

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 8 92 12755
2019 Statistics Canada 7 93 164

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 15 85 12755
2019 Statistics Canada 13 87 164

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 1 99 12755
2019 Statistics Canada 3 97 164

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 17 83 12755
2019 Statistics Canada 18 82 164
2019 Social, Health and Labour Statistics Field 28 72 18

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 0 100 12755
2019 Statistics Canada 0 100 164
2019 Social, Health and Labour Statistics Field 0 100 18

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 18 82 12755
2019 Statistics Canada 22 78 164
2019 Social, Health and Labour Statistics Field 34 66 18

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 29 71 12647
2019 Statistics Canada 33 67 163
2019 Social, Health and Labour Statistics Field 39 61 18

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 14 86 12647
2019 Statistics Canada 13 87 163

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 5 95 12647
2019 Statistics Canada 9 91 163

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 17 83 12647
2019 Statistics Canada 15 85 163

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 5 95 12647
2019 Statistics Canada 8 92 163

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 6 94 12647
2019 Statistics Canada 5 95 163

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 12647
2019 Statistics Canada 7 93 163

Question 69h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 12647
2019 Statistics Canada 8 92 163

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 49 51 12647
2019 Statistics Canada 51 49 163
2019 Social, Health and Labour Statistics Field 44 56 18

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 6 94 11129
2019 Statistics Canada 3 97 144

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 15 85 11129
2019 Statistics Canada 14 86 144

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 11129
2019 Statistics Canada 3 97 144

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 3 97 11129

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 3 97 11129
2019 Statistics Canada 3 97 144

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 11129

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 7 93 11129
2019 Statistics Canada 10 90 144

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 11 89 11129
2019 Statistics Canada 10 90 144

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 11129
2019 Statistics Canada 10 90 144

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 27 73 11129
2019 Statistics Canada 32 68 144

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 11129
2019 Statistics Canada 9 91 144

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 45 55 11129
2019 Statistics Canada 47 53 144

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 2 98 11129

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 62 38 11129
2019 Statistics Canada 66 34 144

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 3 97 11129
2019 Statistics Canada 5 95 144

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 11 89 11129
2019 Statistics Canada 10 90 144

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 181243
2019 Statistics Canada 6 94 3987
2019 Social, Health and Labour Statistics Field 4 96 613
2019 Education, Labour and Income Statistics Branch 4 96 191

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 20 16 21 4 4 27 7 55 13 181334
2019 Statistics Canada 22 15 15 3 2 32 10 65 8 3988
2019 Social, Health and Labour Statistics Field 20 11 17 2 2 36 14 60 8 618
2019 Education, Labour and Income Statistics Branch 21 13 17 2 0 36 12 65 4 191
2019 Income Statistics Division 22 19 17 0 0 30 13 71 0 54

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 36 28 17 4 4 10 1 72 9 181260
2019 Statistics Canada 42 29 12 2 2 10 2 81 5 3988
2019 Social, Health and Labour Statistics Field 40 26 17 2 2 11 3 76 4 613
2019 Education, Labour and Income Statistics Branch 38 30 17 2 0 13 1 79 2 190
2019 Income Statistics Division 47 26 15 0 0 8 4 83 0 53

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 16 84 181509
2019 Statistics Canada 12 88 3992
2019 Social, Health and Labour Statistics Field 12 88 616
2019 Education, Labour and Income Statistics Branch 14 86 192
2019 Income Statistics Division 7 93 54

Question 80. Were any measures taken to accommodate your needs?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 81 19 29087
2019 Statistics Canada 87 13 474
2019 Social, Health and Labour Statistics Field 93 7 74
2019 Education, Labour and Income Statistics Branch 88 12 27

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 48 32 6 9 4 0 0 80 13 23401
2019 Statistics Canada 49 32 6 9 4 0 0 81 14 406
2019 Social, Health and Labour Statistics Field 40 35 9 15 1 0 0 75 16 68
2019 Education, Labour and Income Statistics Branch 30 49 4 12 4 0 0 79 16 24
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 59 23 9 3 4 1 0 83 8 181710
2019 Statistics Canada 66 21 8 2 2 1 0 88 4 3997
2019 Social, Health and Labour Statistics Field 72 16 7 2 2 1 0 90 4 617
2019 Education, Labour and Income Statistics Branch 71 15 8 3 3 1 1 87 5 192
2019 Income Statistics Division 67 19 6 6 4 0 0 85 9 54

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 21 45 14 12 4 2 2 68 17 41266
2019 Statistics Canada 18 46 14 11 4 3 5 69 16 1440
2019 Social, Health and Labour Statistics Field 15 44 12 15 6 3 5 64 23 234
2019 Education, Labour and Income Statistics Branch 18 48 9 10 8 5 3 71 19 78
2019 Income Statistics Division 25 38 8 12 8 8 0 69 22 24

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 31 40 15 8 4 2 0 73 12 181158
2019 Statistics Canada 35 42 13 5 2 3 0 79 7 3981
2019 Social, Health and Labour Statistics Field 33 43 14 5 3 3 0 78 8 614
2019 Education, Labour and Income Statistics Branch 34 46 11 5 3 2 1 82 8 191
2019 Income Statistics Division 35 48 7 4 4 2 0 85 8 54

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 25 35 17 13 9 2 0 61 22 181482
2019 Statistics Canada 31 40 15 8 4 2 0 72 13 3995
2019 Social, Health and Labour Statistics Field 31 38 14 11 4 2 0 70 15 618
2019 Education, Labour and Income Statistics Branch 31 44 11 10 2 2 0 77 12 192
2019 Income Statistics Division 33 41 11 9 2 4 0 77 12 54

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 24 27 20 12 15 0 1 52 28 181595
2019 Statistics Canada 48 29 12 5 4 0 1 78 10 3992
2019 Social, Health and Labour Statistics Field 47 31 14 3 4 0 1 78 8 616
2019 Education, Labour and Income Statistics Branch 43 34 14 3 6 1 0 78 9 190
2019 Income Statistics Division 49 42 9 0 0 0 0 91 0 53

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 22 29 25 14 10 0 1 51 24 181495
2019 Statistics Canada 25 30 24 12 8 0 1 55 20 3988
2019 Social, Health and Labour Statistics Field 26 28 25 12 8 0 0 54 20 618
2019 Education, Labour and Income Statistics Branch 25 32 24 10 9 0 1 57 19 191
2019 Income Statistics Division 24 32 24 7 13 0 0 56 20 54

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 30 30 20 10 7 0 2 62 17 180654
2019 Statistics Canada 35 30 19 9 6 0 1 66 15 3980
2019 Social, Health and Labour Statistics Field 33 31 18 9 7 0 2 65 17 615
2019 Education, Labour and Income Statistics Branch 34 36 14 7 8 0 1 71 15 189
2019 Income Statistics Division 28 44 13 7 6 0 2 73 13 53

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 24 24 21 15 14 1 1 49 29 180774
2019 Statistics Canada 28 27 21 13 9 1 2 56 22 3974
2019 Social, Health and Labour Statistics Field 30 26 19 13 11 0 2 57 24 613
2019 Education, Labour and Income Statistics Branch 30 27 16 12 12 1 2 59 24 191
2019 Income Statistics Division 26 28 17 13 13 2 2 56 27 54

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 52 22 11 5 4 0 5 78 10 180845
2019 Statistics Canada 58 20 9 4 3 0 5 82 8 3977
2019 Social, Health and Labour Statistics Field 56 18 10 7 4 0 5 78 11 617
2019 Education, Labour and Income Statistics Branch 60 17 7 5 4 1 6 82 10 191
2019 Income Statistics Division 61 15 6 4 4 2 9 85 8 53

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 34 29 19 9 8 0 1 64 17 181228
2019 Statistics Canada 37 30 19 8 6 0 1 67 14 3984
2019 Social, Health and Labour Statistics Field 35 28 19 9 8 0 1 64 16 616
2019 Education, Labour and Income Statistics Branch 33 35 21 3 7 0 0 68 10 190
2019 Income Statistics Division 26 45 21 2 6 0 0 72 7 53

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 30 34 20 9 5 1 1 65 15 181070
2019 Statistics Canada 34 36 19 6 4 1 1 70 10 3977
2019 Social, Health and Labour Statistics Field 32 35 18 8 5 0 1 68 13 619
2019 Education, Labour and Income Statistics Branch 36 31 22 8 3 1 0 67 11 192
2019 Income Statistics Division 22 35 26 9 6 2 0 58 15 54

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 25 32 22 12 7 1 1 58 19 180996
2019 Statistics Canada 28 33 21 11 6 0 1 61 17 3984
2019 Social, Health and Labour Statistics Field 26 32 22 12 7 0 1 59 18 618
2019 Education, Labour and Income Statistics Branch 27 38 18 10 6 1 0 65 16 192
2019 Income Statistics Division 26 33 24 7 7 2 0 60 15 54

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 31 31 19 10 7 0 1 63 17 180843
2019 Statistics Canada 33 32 19 8 6 0 1 66 15 3982
2019 Social, Health and Labour Statistics Field 33 31 20 8 7 0 1 65 15 618
2019 Education, Labour and Income Statistics Branch 33 36 18 6 7 1 0 69 13 192
2019 Income Statistics Division 28 41 22 4 4 2 0 70 8 54

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 42 27 15 8 7 1 1 69 16 180767
2019 Statistics Canada 48 27 13 6 5 0 1 76 12 3981
2019 Social, Health and Labour Statistics Field 49 25 11 7 5 0 1 76 13 617
2019 Education, Labour and Income Statistics Branch 53 25 8 7 7 1 0 79 13 192
2019 Income Statistics Division 50 32 11 4 2 2 0 83 6 54

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 33 31 19 10 6 0 1 65 16 180372
2019 Statistics Canada 38 31 18 8 4 0 1 70 12 3981
2019 Social, Health and Labour Statistics Field 39 31 15 8 5 0 0 71 14 615
2019 Education, Labour and Income Statistics Branch 44 26 16 7 6 1 0 70 14 191
2019 Income Statistics Division 42 32 13 9 2 2 0 75 11 54

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 52 24 12 5 4 0 1 78 10 180439
2019 Statistics Canada 59 22 9 4 3 0 2 83 7 3977
2019 Social, Health and Labour Statistics Field 57 23 10 5 3 0 1 81 9 618
2019 Education, Labour and Income Statistics Branch 57 21 11 6 5 1 0 78 11 192
2019 Income Statistics Division 67 13 13 4 2 2 0 81 6 54

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 71 13 5 2 2 1 6 90 5 180422
2019 Statistics Canada 77 10 3 1 1 1 7 94 2 3980
2019 Social, Health and Labour Statistics Field 75 10 4 1 1 0 8 93 3 616
2019 Education, Labour and Income Statistics Branch 73 11 3 1 1 1 10 95 2 191
2019 Income Statistics Division 67 11 0 2 0 2 19 98 2 54

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 70 12 6 4 4 1 2 85 8 180981
2019 Statistics Canada 78 10 4 2 3 1 3 91 5 3985
2019 Social, Health and Labour Statistics Field 80 8 3 1 3 0 4 92 4 613
2019 Education, Labour and Income Statistics Branch 83 6 4 1 2 1 4 94 3 190
2019 Income Statistics Division 85 6 6 2 0 0 2 92 2 54

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 56 26 10 4 3 0 1 84 6 180466
2019 Statistics Canada 64 23 7 3 2 0 1 88 5 3974
2019 Social, Health and Labour Statistics Field 63 21 8 3 3 0 1 86 6 616
2019 Education, Labour and Income Statistics Branch 69 20 5 4 2 0 1 89 6 191
2019 Income Statistics Division 76 17 0 6 2 0 0 93 7 54

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 59 19 10 5 5 0 1 80 10 180189
2019 Statistics Canada 65 18 8 3 4 0 2 85 7 3972
2019 Social, Health and Labour Statistics Field 66 16 8 3 4 0 2 84 8 612
2019 Education, Labour and Income Statistics Branch 66 17 8 3 5 0 1 84 8 190
2019 Income Statistics Division 76 7 7 7 2 0 0 83 9 54

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 58 12 5 2 1 0 22 90 4 179719
2019 Statistics Canada 60 13 5 2 1 0 18 89 4 3967
2019 Social, Health and Labour Statistics Field 60 11 5 3 3 0 19 88 6 612
2019 Education, Labour and Income Statistics Branch 57 11 4 3 2 0 23 88 7 189
2019 Income Statistics Division 57 13 2 2 2 0 24 93 5 54

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 66 18 7 2 1 0 5 89 4 180276
2019 Statistics Canada 76 13 4 1 1 0 5 94 2 3975
2019 Social, Health and Labour Statistics Field 72 15 6 1 1 0 5 92 2 617
2019 Education, Labour and Income Statistics Branch 79 13 3 0 1 0 5 97 1 191
2019 Income Statistics Division 76 13 2 0 0 0 9 98 0 54

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 68 14 6 4 5 0 3 85 9 180902
2019 Statistics Canada 74 13 4 2 3 1 3 90 6 3986
2019 Social, Health and Labour Statistics Field 75 13 3 3 3 0 3 90 6 615
2019 Education, Labour and Income Statistics Branch 84 11 1 2 2 0 1 96 3 190
2019 Income Statistics Division 91 7 0 2 0 0 0 98 2 54

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 53 27 12 4 2 0 2 82 6 180485
2019 Statistics Canada 54 26 12 4 2 0 2 82 6 3978
2019 Social, Health and Labour Statistics Field 51 26 12 4 3 0 3 80 7 614
2019 Education, Labour and Income Statistics Branch 53 29 8 5 3 0 1 83 8 190
2019 Income Statistics Division 62 22 6 8 0 0 2 87 8 53

Question 75. Overall, my level of work-related stress is...

Survey year Organization Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 17 34 33 12 4 0 0 50 17 181789
2019 Statistics Canada 21 35 31 9 4 0 0 56 13 3989
2019 Social, Health and Labour Statistics Field 22 34 30 11 4 0 0 56 14 618
2019 Education, Labour and Income Statistics Branch 24 33 29 10 5 0 0 56 14 191
2019 Income Statistics Division 25 30 30 13 2 0 0 55 15 53

Question 76. After my workday, I feel emotionally drained.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 10 18 38 23 11 0 0 34 29 180286
2019 Statistics Canada 7 16 36 27 13 0 0 40 24 3973
2019 Social, Health and Labour Statistics Field 8 18 35 25 14 0 0 39 26 615
2019 Education, Labour and Income Statistics Branch 5 19 39 26 11 1 0 37 24 189
2019 Income Statistics Division 2 22 37 28 11 0 0 39 24 54
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 25 32 20 10 10 2 1 26 74 181161
2019 Statistics Canada 52 30 8 3 2 3 1 54 46 3979
2019 Social, Health and Labour Statistics Field 50 30 9 4 2 4 1 53 47 613
2019 Education, Labour and Income Statistics Branch 51 30 9 4 2 3 1 53 47 191
2019 Income Statistics Division 48 39 9 4 0 0 0 48 52 54

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 59 41 130118
2019 Statistics Canada 38 62 1748
2019 Social, Health and Labour Statistics Field 38 62 276
2019 Education, Labour and Income Statistics Branch 32 68 85
2019 Income Statistics Division 33 67 27

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 44 56 128011
2019 Statistics Canada 78 22 1729
2019 Social, Health and Labour Statistics Field 80 20 275
2019 Education, Labour and Income Statistics Branch 77 23 86
2019 Income Statistics Division 79 21 28

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 42 18 14 9 10 1 7 65 20 179367
2019 Statistics Canada 55 17 10 5 4 1 8 79 10 3970
2019 Social, Health and Labour Statistics Field 58 15 7 4 4 2 10 83 9 617
2019 Education, Labour and Income Statistics Branch 60 12 7 4 4 2 11 83 8 191
2019 Income Statistics Division 67 7 9 6 2 0 9 82 8 54

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 12 23 18 17 20 2 7 39 41 128151
2019 Statistics Canada 27 29 14 10 7 2 11 64 19 1729
2019 Social, Health and Labour Statistics Field 24 28 13 11 10 3 10 61 24 274
2019 Education, Labour and Income Statistics Branch 26 27 14 15 10 0 8 57 27 85
2019 Income Statistics Division 29 25 18 14 4 0 11 60 20 28

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 7 16 17 19 31 2 9 25 56 128150
2019 Statistics Canada 17 20 14 11 10 4 23 52 29 1725
2019 Social, Health and Labour Statistics Field 16 20 13 11 12 6 22 50 33 272
2019 Education, Labour and Income Statistics Branch 18 16 15 9 15 2 25 47 32 85
2019 Income Statistics Division 14 14 18 4 11 7 32 47 24 28
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