2019 Public Service Employee Survey Results by Theme for Fisheries and Oceans Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - Other occupational group

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 18 61 14 0 7 0 0 79 7 28
2018 Other occupational group 29 31 14 20 3 3 0 62 24 35
2017 Other occupational group 47 44 2 3 4 0 0 91 6 25
2014 Other occupational group 25 52 4 15 4 0 0 77 19 21
2011 Other occupational group 28 42 19 6 3 3 0 71 9 36
2008 Other occupational group 31 47 14 6 3 0 0 78 8 36

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 29 32 21 14 4 0 0 61 18 28
2018 Other occupational group 12 41 15 15 12 6 0 56 28 34
2017 Other occupational group 28 29 2 37 4 0 0 57 41 25

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 54 36 4 7 0 0 0 89 7 28
2018 Other occupational group 50 29 9 3 6 0 3 82 9 34
2017 Other occupational group 68 17 11 0 4 0 0 85 4 25
2014 Other occupational group 75 16 10 0 0 0 0 90 0 20
2011 Other occupational group 50 36 8 3 0 3 0 89 3 36

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 46 39 0 11 4 0 0 86 14 28
2018 Other occupational group 32 35 18 12 3 0 0 68 15 34
2017 Other occupational group 40 41 14 2 4 0 0 81 6 25
2014 Other occupational group 57 25 14 0 4 0 0 82 4 21
2011 Other occupational group 42 42 11 3 0 3 0 86 3 36
2008 Other occupational group 43 46 8 3 0 0 0 89 3 37

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 39 32 18 4 7 0 0 71 11 28
2018 Other occupational group 26 40 9 17 6 3 0 68 24 35
2017 Other occupational group 40 19 12 16 13 0 0 59 30 24
2014 Other occupational group 37 32 11 12 4 0 5 72 17 21
2011 Other occupational group 25 39 19 8 6 3 0 66 14 36

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 29 50 11 4 7 0 0 79 11 28
2018 Other occupational group 24 42 12 12 9 0 0 67 21 33
2017 Other occupational group 38 26 13 14 8 0 0 64 22 25
2014 Other occupational group 28 43 12 8 4 5 0 74 13 21
2011 Other occupational group 34 37 17 3 9 0 0 71 11 35
2008 Other occupational group 38 43 11 3 5 0 0 81 8 37

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 29 29 25 7 11 0 0 57 18 28
2018 Other occupational group 26 17 23 14 11 6 3 47 28 35
2017 Other occupational group 37 30 19 11 4 0 0 66 15 25
2014 Other occupational group 26 39 10 12 9 4 0 68 22 21
2011 Other occupational group 36 28 17 6 6 6 3 70 12 36
2008 Other occupational group 35 27 14 14 5 5 0 66 20 37
Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 36 39 18 4 0 0 4 78 4 28

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 39 39 11 7 4 0 0 79 11 28
2018 Other occupational group 26 31 17 17 6 3 0 59 24 35
2017 Other occupational group 32 45 2 7 14 0 0 77 21 25
2014 Other occupational group 30 37 12 17 4 0 0 67 21 21
2011 Other occupational group 42 28 14 11 0 6 0 74 12 36
2008 Other occupational group 57 19 8 8 5 0 3 78 14 37

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 39 43 7 11 0 0 0 82 11 28
2018 Other occupational group 26 37 11 17 9 0 0 63 26 35
2017 Other occupational group 29 28 9 20 14 0 0 57 34 25
2014 Other occupational group 38 38 3 5 11 5 0 79 17 21
2011 Other occupational group 33 36 11 11 3 3 3 74 15 36
2008 Other occupational group 38 30 14 3 16 0 0 68 19 37

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 39 50 4 4 4 0 0 89 7 28
2018 Other occupational group 29 31 23 6 11 0 0 60 17 35
2017 Other occupational group 41 23 2 21 9 4 0 67 31 25
2014 Other occupational group 34 37 12 5 11 0 0 72 16 21

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 29 18 18 21 4 11 0 52 28 28
2018 Other occupational group 31 23 20 11 3 11 0 61 16 35
2017 Other occupational group 35 25 10 5 4 22 0 77 11 25
2014 Other occupational group 35 27 7 5 20 7 0 66 26 21
2011 Other occupational group 19 33 25 3 14 6 0 56 18 36

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 36 14 18 14 11 7 0 54 27 28
2018 Other occupational group 29 26 29 11 6 0 0 54 17 35
2017 Other occupational group 33 26 18 18 4 2 0 59 22 25
2014 Other occupational group 26 33 4 17 20 0 0 60 36 21
2011 Other occupational group 28 39 11 8 8 6 0 71 18 36
2008 Other occupational group 32 41 5 5 11 5 0 77 17 37

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 21 29 7 11 25 7 0 54 38 28
2018 Other occupational group 20 17 37 6 9 11 0 42 16 35
2017 Other occupational group 23 33 16 13 13 2 0 57 27 25
2014 Other occupational group 14 25 12 17 20 12 0 45 41 21
2011 Other occupational group 8 42 14 19 8 8 0 55 30 36
2008 Other occupational group 24 46 3 16 8 3 0 72 25 37

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 11 29 11 29 14 7 0 42 46 28
2018 Other occupational group 17 17 20 26 11 9 0 38 41 35
2017 Other occupational group 20 15 19 21 6 19 0 44 33 24
2014 Other occupational group 11 14 29 12 23 12 0 28 40 21
2011 Other occupational group 19 25 6 31 11 8 0 48 45 36
2008 Other occupational group 24 32 11 24 5 3 0 58 31 37
Top of Page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 30 30 33 0 7 0 0 59 7 27
2018 Other occupational group 20 26 14 20 17 3 0 47 38 35
2017 Other occupational group 31 22 4 28 15 0 0 53 43 25
2014 Other occupational group 26 33 13 15 12 0 0 59 28 21
2011 Other occupational group 25 25 8 31 8 3 0 51 40 36

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 15 41 26 11 7 0 0 56 19 27
2018 Other occupational group 20 34 14 20 11 0 0 54 31 35
2017 Other occupational group 48 16 7 16 13 0 0 64 29 25

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 19 63 7 11 0 0 0 81 11 27
2018 Other occupational group 23 29 20 9 17 3 0 53 26 35
2017 Other occupational group 41 19 9 5 23 0 4 62 29 25
2014 Other occupational group 40 35 8 5 11 0 0 76 16 21
2011 Other occupational group 31 39 14 8 6 3 0 71 14 36
2008 Other occupational group 41 35 5 11 5 0 3 78 17 37

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 18 57 7 14 4 0 0 75 18 28
2018 Other occupational group 14 54 11 14 6 0 0 69 20 35
2017 Other occupational group 23 52 14 3 8 0 0 75 11 25
2014 Other occupational group 22 28 35 7 8 0 0 51 15 21
2011 Other occupational group 33 44 6 6 8 3 0 80 14 36
2008 Other occupational group 27 49 14 8 3 0 0 76 11 37

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 14 29 32 21 4 0 0 43 25 28
2018 Other occupational group 17 34 17 14 14 3 0 53 29 35
2017 Other occupational group 20 47 10 16 5 2 0 69 21 25
2014 Other occupational group 25 19 22 8 18 5 4 47 29 21
2011 Other occupational group 26 34 23 9 6 3 0 62 15 35
2008 Other occupational group 30 38 22 3 5 3 0 69 8 37

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 11 46 25 7 11 0 0 57 18 28
2018 Other occupational group 17 31 23 9 14 6 0 52 24 35
2017 Other occupational group 30 22 16 8 14 2 9 57 25 25
2014 Other occupational group 21 29 3 13 29 0 4 53 44 21
2011 Other occupational group 14 31 19 14 14 3 6 48 30 36
2008 Other occupational group 32 27 16 16 3 0 5 63 20 37

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 39 29 25 4 0 4 0 70 4 28

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 68 4 18 4 4 0 4 74 7 28

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 43 29 18 7 4 0 0 71 11 28

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 50 18 14 14 0 0 4 70 15 28

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 50 29 4 11 4 0 4 81 15 28

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 68 14 14 0 0 0 4 85 0 28

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 68 14 4 4 0 4 7 92 4 28

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 68 18 4 0 4 0 7 92 4 28

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 18 50 18 11 4 0 0 68 14 28
2018 Other occupational group 24 36 15 9 15 0 0 61 24 33
2017 Other occupational group 42 21 0 19 18 0 0 63 37 25
2014 Other occupational group 30 23 7 24 16 0 0 53 40 21
2011 Other occupational group 29 37 11 6 14 3 0 68 21 35

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 25 39 21 7 4 0 4 67 11 28
2018 Other occupational group 39 24 15 6 12 3 0 66 19 33
2017 Other occupational group 27 30 9 21 13 0 0 57 33 25
2014 Other occupational group 33 31 12 8 16 0 0 64 24 21

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 29 50 18 4 0 0 0 79 4 28
2018 Other occupational group 33 24 21 15 6 0 0 58 21 33
2017 Other occupational group 30 28 9 2 13 9 9 70 19 25
2014 Other occupational group 50 17 17 0 16 0 0 67 16 21
2011 Other occupational group 33 25 14 19 3 3 3 62 24 36

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 4 61 11 21 4 0 0 64 25 28
2018 Other occupational group 23 29 23 17 6 3 0 53 24 35
2017 Other occupational group 24 33 2 30 5 6 0 61 37 25

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 29 39 21 7 4 0 0 68 11 28
2018 Other occupational group 31 40 14 3 11 0 0 71 14 35
2017 Other occupational group 31 24 12 20 13 0 0 56 33 25
2014 Other occupational group 26 42 8 15 8 0 0 68 24 21
2011 Other occupational group 28 31 17 11 11 3 0 60 23 36

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 29 36 25 11 0 0 0 64 11 28
2018 Other occupational group 26 34 20 9 6 0 6 64 15 35
2017 Other occupational group 27 18 31 12 8 4 0 48 20 25
2014 Other occupational group 38 23 24 4 5 0 5 65 10 21
2011 Other occupational group 31 28 22 11 3 3 3 62 15 36
2008 Other occupational group 24 38 16 16 3 0 3 64 19 37

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 46 18 11 14 4 0 7 69 19 28
2017 Other occupational group 37 12 0 4 14 19 15 74 26 25
2014 Other occupational group 36 31 14 9 5 5 0 70 15 21
2011 Other occupational group 39 25 3 8 14 6 6 72 25 36

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Other occupational group 25 32 43 28
2018 Other occupational group 32 38 29 34
2017 Other occupational group 31 48 22 25
2014 Other occupational group 20 44 36 21
2011 Other occupational group 25 39 36 36

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Other occupational group 9 18 36 27 0 9 11
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 25 64 0 7 4 0 0 89 11 28
2018 Other occupational group 32 53 6 6 3 0 0 85 9 34
2017 Other occupational group 50 31 6 0 13 0 0 81 13 25
2014 Other occupational group 50 13 17 15 4 0 0 63 20 21
2011 Other occupational group 28 36 22 11 0 3 0 66 11 36
2008 Other occupational group 30 46 16 5 3 0 0 76 8 37

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 18 50 11 11 7 4 0 70 19 28
2018 Other occupational group 17 57 14 3 6 3 0 76 9 35
2017 Other occupational group 25 44 14 11 4 2 0 71 15 25
2014 Other occupational group 39 29 4 16 11 0 0 68 28 21
2011 Other occupational group 25 36 14 17 6 3 0 63 23 36

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 11 26 33 19 11 0 0 30 37 27
2018 Other occupational group 6 17 40 6 20 6 6 29 26 35
2017 Other occupational group 11 27 41 13 4 0 5 18 39 25
2014 Other occupational group 8 35 27 22 9 0 0 31 43 20
2011 Other occupational group 17 31 28 14 3 6 3 18 52 36
2008 Other occupational group 14 27 19 30 5 3 3 37 43 37

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 19 11 30 22 19 0 0 41 30 27
2018 Other occupational group 3 15 38 15 18 6 6 37 20 34
2017 Other occupational group 11 48 16 10 9 6 0 20 62 25
2014 Other occupational group 11 27 27 19 16 0 0 34 38 21
2011 Other occupational group 28 14 17 22 8 6 6 34 47 36
2008 Other occupational group 19 11 24 24 16 0 5 43 31 37

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 19 33 19 11 15 0 4 27 54 27
2018 Other occupational group 12 29 35 9 3 3 9 13 47 34
2017 Other occupational group 15 20 30 8 9 8 9 20 43 25
2014 Other occupational group 18 20 23 34 5 0 0 39 38 20
2011 Other occupational group 17 25 19 17 11 6 6 31 47 36
2008 Other occupational group 16 27 22 24 0 11 0 27 48 37

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 7 11 37 22 19 0 4 42 19 27
2018 Other occupational group 15 12 18 24 26 3 3 53 28 34
2017 Other occupational group 8 5 10 48 21 4 5 75 14 24
2014 Other occupational group 11 32 18 31 7 0 0 38 44 20
2011 Other occupational group 14 17 22 25 14 6 3 42 33 36
2008 Other occupational group 3 22 27 27 14 5 3 44 26 37

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 11 22 22 19 26 0 0 44 33 27
2018 Other occupational group 12 24 18 24 15 3 6 42 39 34
2017 Other occupational group 8 27 7 25 8 9 16 44 47 25
2014 Other occupational group 33 16 25 27 0 0 0 27 49 20
2011 Other occupational group 19 25 11 14 19 8 3 38 50 36
2008 Other occupational group 11 19 19 27 19 0 5 49 31 37

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 30 7 7 22 30 4 0 54 38 27
2018 Other occupational group 12 24 21 9 24 3 9 37 40 34
2017 Other occupational group 19 16 9 17 9 8 20 37 50 25
2014 Other occupational group 11 26 12 31 15 5 0 48 39 20
2011 Other occupational group 11 19 25 6 22 14 3 33 37 36
2008 Other occupational group 11 17 20 29 11 6 6 45 32 35

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 11 26 19 26 19 0 0 44 37 27
2018 Other occupational group 21 21 26 9 9 6 9 21 48 34
2017 Other occupational group 17 21 35 0 16 0 10 18 43 25
2014 Other occupational group 5 29 39 8 15 5 0 24 35 20

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 7 32 32 4 25 0 0 29 39 28

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 11 29 29 18 11 4 0 41 30 28

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 30 41 4 19 7 0 0 70 26 27
2018 Other occupational group 17 40 17 9 14 3 0 59 24 35
2017 Other occupational group 20 31 6 26 13 4 0 53 41 24
2014 Other occupational group 35 39 0 15 11 0 0 73 27 21

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 41 37 7 11 4 0 0 78 15 27
2018 Other occupational group 46 37 11 3 3 0 0 83 6 35
2017 Other occupational group 40 46 2 12 0 0 0 86 12 25
2014 Other occupational group 45 39 9 0 7 0 0 84 7 21

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 30 41 19 7 4 0 0 70 11 27
2018 Other occupational group 23 51 11 9 6 0 0 74 14 35

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 18 57 14 11 0 0 0 75 11 28
2018 Other occupational group 20 51 14 6 6 3 0 74 12 35
2017 Other occupational group 34 41 2 9 0 13 0 87 10 25
2014 Other occupational group 28 57 12 0 0 3 0 88 0 21
2011 Other occupational group 36 25 11 14 0 14 0 71 16 36

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 25 43 14 4 4 11 0 76 8 28
2018 Other occupational group 26 49 11 0 3 11 0 84 3 35
2017 Other occupational group 34 43 2 2 5 9 4 89 8 24
2014 Other occupational group 38 45 12 5 0 0 0 83 5 21

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 39 32 18 11 0 0 0 71 11 28
2018 Other occupational group 37 40 11 9 3 0 0 77 11 35
2017 Other occupational group 33 35 14 14 4 0 0 69 17 25
2014 Other occupational group 35 49 4 9 3 0 0 84 12 21
2011 Other occupational group 47 33 3 14 0 3 0 83 14 36
2008 Other occupational group 51 24 14 11 0 0 0 76 11 37

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 11 33 33 7 7 7 0 48 16 27
2018 Other occupational group 14 34 23 11 11 3 3 52 24 35
2017 Other occupational group 42 17 6 11 13 11 0 66 27 25
2014 Other occupational group 42 20 27 0 11 0 0 62 11 21

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 32 29 21 14 4 0 0 61 18 28
2018 Other occupational group 29 34 17 9 9 3 0 65 18 35
2017 Other occupational group 53 27 3 2 12 4 0 83 14 25
2014 Other occupational group 33 32 17 7 10 0 0 66 18 21
2011 Other occupational group 33 36 11 6 8 6 0 74 15 36
2008 Other occupational group 32 32 8 19 5 3 0 67 25 37

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 25 36 18 7 11 4 0 63 19 28
2018 Other occupational group 20 40 29 9 0 3 0 62 9 35

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 7 29 29 11 21 4 0 37 33 28
2018 Other occupational group 20 23 20 20 14 3 0 44 35 35
2017 Other occupational group 26 16 15 14 18 11 0 47 36 24
2014 Other occupational group 21 22 24 8 20 5 0 46 29 21
2011 Other occupational group 14 17 17 17 19 8 8 37 43 36

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 29 61 0 4 7 0 0 89 11 28
2017 Other occupational group 27 42 2 25 4 0 0 69 29 25
2014 Other occupational group 32 40 9 19 0 0 0 72 19 21
2011 Other occupational group 22 50 6 19 0 3 0 74 20 36
2008 Other occupational group 27 54 8 11 0 0 0 81 11 37

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 21 39 11 29 0 0 0 61 29 28
2017 Other occupational group 39 49 2 0 9 0 0 89 9 25
2014 Other occupational group 31 21 23 25 0 0 0 52 25 21
2011 Other occupational group 33 36 11 8 8 3 0 71 17 36

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 36 54 0 4 7 0 0 89 11 28
2017 Other occupational group 52 32 3 9 0 4 0 88 9 25
2014 Other occupational group 44 41 5 10 0 0 0 85 10 21

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 71 18 4 7 0 0 0 89 7 28
2017 Other occupational group 55 21 11 0 9 0 4 79 9 25
2014 Other occupational group 63 14 19 4 0 0 0 77 4 21
2011 Other occupational group 53 22 11 6 6 3 0 77 11 36
2008 Other occupational group 57 32 8 0 3 0 0 89 3 37

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 63 15 11 4 0 0 7 84 4 27
2017 Other occupational group 48 17 9 9 0 0 16 78 11 25
2014 Other occupational group 71 3 19 0 0 0 7 80 0 21
2011 Other occupational group 56 14 14 3 6 3 6 76 9 36
2008 Other occupational group 73 16 3 3 3 0 3 92 6 37

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 75 14 4 0 4 0 4 93 4 28
2017 Other occupational group 77 6 5 0 5 0 7 90 5 25
2014 Other occupational group 71 10 12 0 0 0 7 87 0 21
2011 Other occupational group 69 17 3 0 3 3 6 94 3 36
2008 Other occupational group 86 8 3 0 0 0 3 97 0 37

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 21 7 32 11 4 18 7 38 19 28

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 25 36 7 25 4 4 0 63 30 28

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 50 32 14 4 0 0 0 82 4 28

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 18 82 28
2018 Other occupational group 14 86 35

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 18 18 32 11 4 18 0 43 17 28
2018 Other occupational group 15 18 29 3 9 24 3 44 16 34
2017 Other occupational group 41 28 6 7 0 15 2 84 9 25
2014 Other occupational group 17 29 28 3 7 15 0 54 12 21

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 29 36 21 4 4 7 0 69 8 28
2018 Other occupational group 24 35 26 0 3 12 0 67 3 34
2017 Other occupational group 47 31 7 0 0 15 0 91 0 25
2014 Other occupational group 30 42 13 3 7 5 0 75 11 21
2011 Other occupational group 28 47 8 6 3 6 3 82 9 36

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 14 21 36 0 7 18 4 45 9 28
2018 Other occupational group 14 14 34 3 3 26 6 42 8 35
2017 Other occupational group 39 16 5 0 0 31 8 92 0 25
2014 Other occupational group 19 39 12 0 7 23 0 76 9 21

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 29 29 29 4 4 7 0 62 8 28
2018 Other occupational group 26 26 31 0 0 14 3 62 0 35
2017 Other occupational group 46 24 5 2 0 20 4 91 2 25
2014 Other occupational group 26 43 12 7 0 11 0 79 8 21
2011 Other occupational group 33 33 6 11 6 8 3 75 19 36

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 14 86 28
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 46 32 11 7 4 0 0 79 11 28
2018 Other occupational group 40 23 23 3 9 3 0 65 12 35
2017 Other occupational group 51 26 0 9 14 0 0 77 23 25

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 18 32 25 18 4 4 0 52 22 28
2018 Other occupational group 23 37 29 3 3 3 3 64 6 35
2017 Other occupational group 27 36 13 4 8 11 0 71 14 25

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 18 32 29 14 7 0 0 50 21 28
2018 Other occupational group 20 34 26 6 9 3 3 58 15 35
2017 Other occupational group 34 24 13 16 13 0 0 58 29 25

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 11 25 25 21 18 0 0 36 39 28
2018 Other occupational group 6 23 31 20 17 3 0 29 38 35
2017 Other occupational group 21 23 10 4 38 0 5 46 44 25

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 21 43 18 11 7 0 0 64 18 28
2018 Other occupational group 11 26 34 11 14 3 0 38 26 35
2017 Other occupational group 28 28 21 13 10 0 0 56 23 25

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 37 33 15 11 4 0 0 70 15 27
2018 Other occupational group 26 24 18 12 12 3 6 55 26 34
2017 Other occupational group 48 26 9 9 8 0 0 74 16 25

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 25 21 25 11 18 0 0 46 29 28
2018 Other occupational group 29 14 23 14 9 6 6 48 26 35
2017 Other occupational group 39 6 29 5 13 0 9 49 19 25

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 52 33 7 4 4 0 0 85 7 27
2018 Other occupational group 37 23 14 11 3 3 9 68 16 35
2017 Other occupational group 43 29 7 15 4 0 2 73 19 25

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 26 44 11 11 7 0 0 70 19 27
2018 Other occupational group 20 31 17 14 14 3 0 53 29 35
2017 Other occupational group 18 35 9 18 20 0 0 53 37 25

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 37 41 15 7 0 0 0 78 7 27
2018 Other occupational group 20 17 34 11 6 9 3 42 19 35
2017 Other occupational group 32 16 9 18 25 0 0 49 43 25

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 21 46 14 7 11 0 0 68 18 28
2018 Other occupational group 23 29 17 14 6 6 6 58 23 35
2017 Other occupational group 27 15 31 18 9 0 0 42 27 25

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 25 39 18 4 14 0 0 64 18 28
2018 Other occupational group 24 32 21 6 15 3 0 58 21 34
2017 Other occupational group 52 6 10 18 13 0 0 58 32 25

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 50 18 18 7 7 0 0 68 14 28

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 36 36 21 7 0 0 0 71 7 28
2018 Other occupational group 26 40 17 9 3 3 3 70 12 35
2017 Other occupational group 65 11 18 0 6 0 0 75 6 24

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 39 39 7 14 0 0 0 79 14 28
2018 Other occupational group 38 38 3 9 6 0 6 81 16 34
2017 Other occupational group 65 15 11 5 4 0 0 80 8 25

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 54 25 14 4 0 0 4 81 4 28
2018 Other occupational group 57 23 9 3 3 3 3 85 6 35

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 74 0 11 7 7 0 0 74 15 27
2018 Other occupational group 57 14 9 6 3 6 6 81 10 35
2017 Other occupational group 88 6 4 2 0 0 0 93 2 25

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 48 26 11 11 4 0 0 74 15 27
2018 Other occupational group 43 34 11 6 0 3 3 82 6 35
2017 Other occupational group 53 27 9 7 4 0 0 80 11 25

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 56 26 4 11 4 0 0 81 15 27
2018 Other occupational group 29 43 9 6 9 3 3 76 15 35
2017 Other occupational group 54 17 21 5 4 0 0 71 8 25

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 52 22 4 7 0 0 15 87 9 27
2018 Other occupational group 37 17 9 0 0 3 34 86 0 35
2017 Other occupational group 56 5 4 0 6 0 29 85 9 25

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 67 19 11 0 0 0 4 88 0 27
2018 Other occupational group 50 21 12 6 0 3 9 80 7 34
2017 Other occupational group 70 9 0 0 4 0 18 95 5 25

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 56 22 15 0 4 0 4 81 4 27
2018 Other occupational group 54 17 11 9 3 0 6 76 12 35
2017 Other occupational group 58 14 6 16 4 0 2 74 20 25

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 63 22 11 0 4 0 0 85 4 27
2018 Other occupational group 29 29 17 14 0 6 6 65 16 35
2017 Other occupational group 62 30 6 0 2 0 0 92 2 25

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 21 36 36 4 4 0 0 57 7 28
2018 Other occupational group 3 34 43 11 9 0 0 37 20 35
2017 Other occupational group 27 21 42 2 8 0 0 48 10 25

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 11 14 39 25 11 0 0 36 25 28
2018 Other occupational group 15 26 32 21 6 0 0 26 41 34
2017 Other occupational group 8 22 35 11 17 0 7 30 33 25
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 19 19 37 15 7 4 0 19 81 27
2018 Other occupational group 11 26 20 17 17 0 9 13 88 35
2017 Other occupational group 24 14 15 12 29 6 0 26 74 25

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 67 33 21

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 40 60 20
2018 Other occupational group 21 79 28

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 29 29 18 4 14 0 7 62 19 28
2018 Other occupational group 24 15 38 9 6 3 6 42 16 34

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 0 19 19 24 24 0 14 22 56 21
2018 Other occupational group 7 32 21 11 25 4 0 41 37 28
2017 Other occupational group 28 19 16 16 22 0 0 47 37 16

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 0 19 19 24 33 0 5 20 60 21
2018 Other occupational group 7 25 18 14 32 4 0 33 48 28
2017 Other occupational group 5 12 3 9 41 0 29 25 71 16
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