2019 Public Service Employee Survey Results by Theme for Fisheries and Oceans Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 36 48 7 7 2 0 0 83 9 107
2019 IS-03 40 40 5 10 5 0 0 80 15 20
2019 IS-04 30 49 11 11 0 0 0 78 11 37
2019 IS-05 33 59 4 4 0 0 0 93 4 27
2018 IS 31 45 9 10 5 1 0 76 15 103
2018 IS-04 27 48 11 11 0 2 0 77 12 44
2018 IS-05 30 45 0 15 10 0 0 75 25 20
2017 IS 30 51 11 7 0 0 0 82 7 99
2017 IS-03 36 21 29 14 0 0 0 57 14 14
2017 IS-04 26 59 10 5 0 0 0 86 5 42
2017 IS-05 32 57 11 0 0 0 0 89 0 19
2017 IS-06 33 50 8 8 0 0 0 83 8 12
2014 IS 33 48 8 10 1 0 0 81 12 69
2014 IS-04 35 43 10 12 0 0 0 78 12 40
2011 IS 28 36 9 17 9 0 0 65 26 88
2011 IS-03 33 40 7 20 0 0 0 73 20 15
2011 IS-04 25 40 10 19 6 0 0 65 25 48
2011 IS-06 42 33 8 0 17 0 0 75 17 12
2008 IS 23 47 12 12 6 0 0 71 18 78
2008 IS-04 10 65 13 10 3 0 0 74 13 31

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 41 36 8 9 6 0 0 77 15 107
2019 IS-03 25 50 10 5 10 0 0 75 15 20
2019 IS-04 41 32 11 11 5 0 0 73 16 37
2019 IS-05 41 41 4 11 4 0 0 81 15 27
2018 IS 34 37 11 13 6 1 0 71 18 104
2018 IS-04 40 27 16 11 4 2 0 68 16 45
2018 IS-05 30 40 0 20 10 0 0 70 30 20
2017 IS 30 42 12 11 4 0 0 73 15 99
2017 IS-03 14 43 14 29 0 0 0 57 29 14
2017 IS-04 34 33 12 14 7 0 0 66 22 42
2017 IS-05 43 57 0 0 0 0 0 100 0 19
2017 IS-06 24 34 34 0 8 0 0 58 8 12

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 50 35 10 4 1 0 0 85 5 107
2019 IS-03 50 30 10 5 5 0 0 80 10 20
2019 IS-04 41 41 14 5 0 0 0 81 5 37
2019 IS-05 56 37 7 0 0 0 0 93 0 27
2018 IS 50 35 8 4 2 1 0 86 6 103
2018 IS-04 45 41 7 5 0 2 0 88 5 44
2018 IS-05 50 25 10 5 10 0 0 75 15 20
2017 IS 48 41 8 2 1 0 0 89 3 99
2017 IS-03 43 29 14 14 0 0 0 71 14 14
2017 IS-04 43 47 7 0 2 0 0 90 2 42
2017 IS-05 58 36 5 0 0 0 0 95 0 19
2017 IS-06 50 34 17 0 0 0 0 83 0 12
2014 IS 52 38 7 3 0 0 0 90 3 69
2014 IS-04 50 40 7 2 0 0 0 90 2 40
2011 IS 44 36 7 7 6 0 0 80 13 86
2011 IS-03 47 53 0 0 0 0 0 100 0 15
2011 IS-04 40 36 11 9 4 0 0 77 13 47
2011 IS-06 67 25 0 0 8 0 0 92 8 12

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 42 45 3 8 2 0 0 87 10 107
2019 IS-03 40 40 5 5 10 0 0 80 15 20
2019 IS-04 46 38 5 11 0 0 0 84 11 37
2019 IS-05 37 59 0 4 0 0 0 96 4 27
2018 IS 38 39 9 11 3 1 0 78 14 104
2018 IS-04 38 38 13 9 0 2 0 77 9 45
2018 IS-05 35 35 5 15 10 0 0 70 25 20
2017 IS 39 47 10 2 2 0 0 86 4 99
2017 IS-03 21 57 7 7 7 0 0 79 14 14
2017 IS-04 40 43 14 0 2 0 0 83 2 42
2017 IS-05 52 43 5 0 0 0 0 95 0 19
2017 IS-06 41 34 17 8 0 0 0 75 8 12
2014 IS 45 45 3 7 0 0 0 90 7 69
2014 IS-04 42 48 2 7 0 0 0 90 7 40
2011 IS 35 34 10 11 9 0 0 69 20 88
2011 IS-03 40 40 7 13 0 0 0 80 13 15
2011 IS-04 33 42 6 10 8 0 0 75 19 48
2011 IS-06 42 17 17 8 17 0 0 58 25 12
2008 IS 31 50 5 9 4 0 1 82 13 78
2008 IS-04 16 71 3 6 3 0 0 87 10 31

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 42 36 10 8 1 3 0 81 9 106
2019 IS-03 55 25 10 5 0 5 0 84 5 20
2019 IS-04 44 39 11 6 0 0 0 83 6 36
2019 IS-05 30 41 11 11 4 4 0 73 15 27
2018 IS 41 29 13 8 6 2 1 72 14 104
2018 IS-04 42 29 16 4 4 2 2 74 9 45
2018 IS-05 30 25 5 25 15 0 0 55 40 20
2017 IS 40 34 18 7 1 0 0 74 8 99
2017 IS-03 21 43 21 14 0 0 0 64 14 14
2017 IS-04 38 33 19 7 2 0 0 72 10 42
2017 IS-05 48 26 26 0 0 0 0 74 0 19
2017 IS-06 50 17 17 17 0 0 0 66 17 12
2014 IS 33 32 20 12 3 0 0 65 14 69
2014 IS-04 30 35 22 10 2 0 0 65 13 40
2011 IS 28 25 24 17 6 0 0 53 23 88
2011 IS-03 27 47 20 7 0 0 0 73 7 15
2011 IS-04 29 21 25 21 4 0 0 50 25 48
2011 IS-06 33 25 8 17 17 0 0 58 33 12

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 39 37 13 8 0 2 0 78 9 107
2019 IS-03 50 35 5 5 0 5 0 89 5 20
2019 IS-04 43 35 14 8 0 0 0 78 8 37
2019 IS-05 26 41 19 11 0 4 0 69 12 27
2018 IS 37 33 17 8 5 1 0 70 13 104
2018 IS-04 40 29 20 4 4 2 0 70 9 45
2018 IS-05 20 30 20 20 10 0 0 50 30 20
2017 IS 34 41 15 9 1 0 0 74 10 98
2017 IS-03 23 31 23 23 0 0 0 54 23 13
2017 IS-04 34 42 12 10 2 0 0 76 12 42
2017 IS-05 37 42 21 0 0 0 0 79 0 19
2017 IS-06 33 25 25 17 0 0 0 58 17 12
2014 IS 36 27 20 13 3 0 0 64 16 69
2014 IS-04 32 30 20 15 2 0 0 62 18 40
2011 IS 25 32 23 11 9 0 0 57 20 88
2011 IS-03 20 47 27 7 0 0 0 67 7 15
2011 IS-04 25 27 27 13 8 0 0 52 21 48
2011 IS-06 33 33 8 0 25 0 0 67 25 12
2008 IS 32 35 14 18 1 0 0 67 19 78
2008 IS-04 23 29 19 29 0 0 0 52 29 31

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 39 28 19 5 5 4 1 71 10 107
2019 IS-03 55 20 15 0 5 5 0 79 5 20
2019 IS-04 49 24 14 5 3 3 3 77 9 37
2019 IS-05 30 33 22 7 4 4 0 65 12 27
2018 IS 36 31 14 8 9 2 1 68 17 104
2018 IS-04 38 36 16 2 7 2 0 75 9 45
2018 IS-05 25 30 10 10 20 0 5 58 32 20
2017 IS 29 36 18 10 6 0 0 65 16 99
2017 IS-03 14 50 14 14 7 0 0 64 21 14
2017 IS-04 29 31 24 7 10 0 0 60 17 42
2017 IS-05 32 47 11 11 0 0 0 79 11 19
2017 IS-06 33 25 17 25 0 0 0 58 25 12
2014 IS 33 29 18 12 7 1 0 63 19 69
2014 IS-04 40 22 15 15 5 2 0 64 21 40
2011 IS 25 18 18 15 14 10 0 48 32 88
2011 IS-03 27 33 20 0 13 7 0 64 14 15
2011 IS-04 27 13 23 21 10 6 0 42 33 48
2011 IS-06 8 17 17 17 25 17 0 30 50 12
2008 IS 23 23 14 21 12 5 3 50 35 78
2008 IS-04 19 32 6 29 10 0 3 53 40 31
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 60 27 3 6 4 1 0 88 9 107
2019 IS-03 50 30 5 5 10 0 0 80 15 20
2019 IS-04 59 27 0 8 3 3 0 89 11 37
2019 IS-05 59 33 4 4 0 0 0 93 4 27

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 55 25 8 8 5 0 0 80 12 106
2019 IS-03 55 20 5 10 10 0 0 75 20 20
2019 IS-04 59 22 5 8 5 0 0 81 14 37
2019 IS-05 42 35 12 8 4 0 0 77 12 26
2018 IS 44 26 13 12 2 1 2 73 14 102
2018 IS-04 43 30 9 14 5 0 0 73 18 44
2018 IS-05 35 40 20 5 0 0 0 75 5 20
2018 IS-06 47 7 27 7 0 0 13 62 8 15
2017 IS 47 25 14 8 3 3 0 74 11 99
2017 IS-03 36 36 14 7 0 7 0 77 8 14
2017 IS-04 46 26 12 7 5 5 0 75 13 42
2017 IS-05 58 16 16 10 0 0 0 74 10 19
2017 IS-06 50 17 17 8 8 0 0 66 17 12
2014 IS 59 19 10 6 4 1 0 80 10 69
2014 IS-04 58 25 2 10 2 2 0 85 13 40
2011 IS 44 35 11 5 5 0 0 80 9 88
2011 IS-03 47 40 13 0 0 0 0 87 0 15
2011 IS-04 52 23 15 6 4 0 0 75 10 48
2011 IS-06 25 58 0 8 8 0 0 83 17 12
2008 IS 42 36 9 6 6 0 0 78 13 78
2008 IS-04 39 42 6 3 10 0 0 81 13 31

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 53 27 7 7 5 1 1 82 12 106
2019 IS-03 50 25 5 10 10 0 0 75 20 20
2019 IS-04 56 22 6 11 3 3 0 80 14 36
2019 IS-05 52 37 4 4 4 0 0 89 7 27
2018 IS 49 27 8 12 2 1 2 78 14 103
2018 IS-04 50 27 7 11 5 0 0 77 16 44
2018 IS-05 50 40 0 10 0 0 0 90 10 20
2017 IS 47 30 15 4 4 0 0 77 8 99
2017 IS-03 43 36 21 0 0 0 0 79 0 14
2017 IS-04 41 28 17 7 7 0 0 69 14 42
2017 IS-05 64 27 10 0 0 0 0 90 0 19
2017 IS-06 58 25 8 0 8 0 0 83 8 12
2014 IS 55 23 9 9 4 0 0 78 13 69
2014 IS-04 58 25 2 10 5 0 0 83 15 40
2011 IS 42 31 15 7 6 0 0 73 13 88
2011 IS-03 47 47 0 7 0 0 0 93 7 15
2011 IS-04 42 23 19 10 6 0 0 65 17 48
2011 IS-06 50 33 8 0 8 0 0 83 8 12
2008 IS 33 35 8 12 12 1 0 69 23 78
2008 IS-04 23 52 6 10 10 0 0 74 19 31

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 53 27 5 8 8 0 0 80 15 106
2019 IS-03 55 15 10 10 10 0 0 70 20 20
2019 IS-04 51 30 3 11 5 0 0 81 16 37
2019 IS-05 48 30 4 7 11 0 0 78 19 27
2018 IS 53 21 12 10 4 0 0 75 14 103
2018 IS-04 57 18 9 9 7 0 0 75 16 44
2018 IS-05 50 40 0 5 5 0 0 90 10 20
2017 IS 42 28 14 8 8 0 0 70 16 99
2017 IS-03 29 36 21 7 7 0 0 64 14 14
2017 IS-04 43 26 12 10 9 0 0 69 19 42
2017 IS-05 58 16 5 15 5 0 0 74 20 19
2017 IS-06 33 34 25 0 8 0 0 66 8 12
2014 IS 56 25 1 12 6 0 0 81 17 69
2014 IS-04 58 22 2 10 7 0 0 80 17 40

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 30 39 16 7 2 6 0 73 10 107
2019 IS-03 35 35 25 5 0 0 0 70 5 20
2019 IS-04 35 43 11 3 3 5 0 83 6 37
2019 IS-05 22 37 15 15 4 7 0 64 20 27
2018 IS 33 37 13 7 8 4 0 72 15 104
2018 IS-04 33 44 9 9 4 0 0 78 13 45
2018 IS-05 25 25 15 5 25 5 0 53 32 20
2017 IS 29 40 15 8 2 5 0 73 11 99
2017 IS-03 21 36 21 7 0 14 0 67 8 14
2017 IS-04 29 38 16 7 2 7 0 72 10 42
2017 IS-05 26 48 11 16 0 0 0 73 16 19
2017 IS-06 34 24 25 8 8 0 0 58 17 12
2014 IS 23 32 17 14 6 7 0 60 22 69
2014 IS-04 20 35 17 13 7 7 0 59 22 40
2011 IS 26 31 19 11 10 2 0 58 22 88
2011 IS-03 33 40 13 13 0 0 0 73 13 15
2011 IS-04 21 29 29 10 6 4 0 52 17 48
2011 IS-06 50 17 0 17 17 0 0 67 33 12

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 29 35 18 14 4 1 0 64 18 107
2019 IS-03 30 20 35 10 5 0 0 50 15 20
2019 IS-04 32 38 19 8 3 0 0 70 11 37
2019 IS-05 26 30 7 30 7 0 0 56 37 27
2018 IS 27 37 16 8 10 3 0 65 18 104
2018 IS-04 31 40 16 9 4 0 0 71 13 45
2018 IS-05 25 20 15 5 30 5 0 47 37 20
2017 IS 25 37 20 11 2 4 0 65 14 99
2017 IS-03 21 36 21 14 7 0 0 57 21 14
2017 IS-04 29 30 19 12 2 7 0 64 16 42
2017 IS-05 21 47 16 11 0 5 0 72 11 19
2017 IS-06 17 41 34 8 0 0 0 58 8 12
2014 IS 20 38 19 14 9 0 0 58 23 69
2014 IS-04 15 45 15 15 10 0 0 60 25 40
2011 IS 20 32 19 17 9 2 0 53 27 88
2011 IS-03 27 33 13 20 0 7 0 64 21 15
2011 IS-04 17 27 29 19 6 2 0 45 26 48
2011 IS-06 33 42 8 8 8 0 0 75 17 12
2008 IS 32 31 17 13 6 1 0 64 19 78
2008 IS-04 19 35 19 13 13 0 0 55 26 31

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 18 35 21 20 5 2 0 53 25 107
2019 IS-03 25 20 25 25 5 0 0 45 30 20
2019 IS-04 22 32 24 19 3 0 0 54 22 37
2019 IS-05 15 41 11 26 7 0 0 56 33 27
2018 IS 14 45 15 15 8 5 0 61 23 103
2018 IS-03 13 40 33 13 0 0 0 53 13 15
2018 IS-04 16 51 9 18 4 2 0 68 23 45
2018 IS-05 10 35 5 20 20 10 0 50 44 20
2017 IS 19 32 26 14 4 4 0 54 19 99
2017 IS-03 14 21 36 21 7 0 0 36 29 14
2017 IS-04 22 26 24 17 5 7 0 51 23 42
2017 IS-05 16 47 16 16 0 5 0 66 17 19
2017 IS-06 0 41 50 0 8 0 0 41 8 12
2014 IS 15 36 26 12 9 3 0 52 21 68
2014 IS-04 12 32 27 15 10 2 0 46 26 40
2011 IS 11 25 24 24 14 2 0 37 38 88
2011 IS-03 7 47 20 13 13 0 0 53 27 15
2011 IS-04 8 19 31 29 10 2 0 28 40 48
2011 IS-06 17 25 17 25 17 0 0 42 42 12
2008 IS 14 32 17 23 9 5 0 49 34 78
2008 IS-04 3 39 13 29 13 3 0 43 43 31

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 17 36 18 21 8 0 0 53 29 107
2019 IS-03 20 30 30 10 10 0 0 50 20 20
2019 IS-04 22 43 19 11 5 0 0 65 16 37
2019 IS-05 15 33 11 26 15 0 0 48 41 27
2018 IS 15 38 17 18 10 2 0 54 28 104
2018 IS-04 20 29 22 16 11 2 0 50 27 45
2018 IS-05 0 50 5 30 15 0 0 50 45 20
2017 IS 15 35 23 18 6 2 0 52 25 98
2017 IS-03 15 8 31 31 15 0 0 23 46 13
2017 IS-04 7 45 22 19 2 5 0 55 23 42
2017 IS-05 11 36 16 27 11 0 0 47 37 19
2017 IS-06 17 41 34 0 8 0 0 58 8 12
2014 IS 9 25 27 25 13 1 0 34 38 69
2014 IS-04 2 27 27 25 15 2 0 31 41 40
2011 IS 9 26 17 31 16 0 0 36 47 87
2011 IS-03 20 33 13 27 7 0 0 53 33 15
2011 IS-04 4 28 19 34 15 0 0 32 49 47
2011 IS-06 8 25 8 42 17 0 0 33 58 12
2008 IS 15 36 13 27 6 3 0 53 34 78
2008 IS-04 10 45 16 23 3 3 0 57 27 31
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 34 43 9 8 6 0 0 77 14 107
2019 IS-03 25 40 20 5 10 0 0 65 15 20
2019 IS-04 32 49 11 3 5 0 0 81 8 37
2019 IS-05 33 52 0 11 4 0 0 85 15 27
2018 IS 26 38 17 10 8 1 0 65 18 103
2018 IS-04 32 32 16 14 5 2 0 65 19 44
2018 IS-05 20 50 15 0 15 0 0 70 15 20
2017 IS 28 38 15 11 7 0 0 67 18 99
2017 IS-03 21 43 36 0 0 0 0 64 0 14
2017 IS-04 31 33 10 17 9 0 0 65 26 42
2017 IS-05 48 36 10 0 5 0 0 84 5 19
2017 IS-06 8 34 34 8 17 0 0 41 25 12
2014 IS 29 44 9 18 1 0 0 72 19 69
2014 IS-04 35 37 7 20 0 0 0 72 20 40
2011 IS 26 33 10 18 13 0 0 59 31 88
2011 IS-03 13 53 13 13 7 0 0 67 20 15
2011 IS-04 29 25 10 23 13 0 0 54 35 48
2011 IS-06 25 42 8 8 17 0 0 67 25 12

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 33 44 8 11 4 0 0 77 15 106
2019 IS-03 25 45 5 15 10 0 0 70 25 20
2019 IS-04 38 46 3 11 3 0 0 84 14 37
2019 IS-05 26 52 7 11 4 0 0 78 15 27
2018 IS 28 44 9 11 8 1 0 73 18 104
2018 IS-04 29 40 11 11 7 2 0 70 18 45
2018 IS-05 20 55 5 10 10 0 0 75 20 20
2017 IS 20 46 14 15 4 0 0 66 19 99
2017 IS-03 7 57 14 14 7 0 0 64 21 14
2017 IS-04 16 50 14 17 2 0 0 66 19 42
2017 IS-05 27 52 11 11 0 0 0 79 11 19
2017 IS-06 42 24 17 0 17 0 0 66 17 12

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 48 28 8 8 7 0 0 76 16 107
2019 IS-03 45 25 10 10 10 0 0 70 20 20
2019 IS-04 51 22 14 5 8 0 0 73 14 37
2019 IS-05 37 44 4 4 11 0 0 81 15 27
2018 IS 42 27 13 12 6 0 1 70 18 103
2018 IS-04 39 27 18 9 7 0 0 66 16 44
2018 IS-05 35 50 0 10 5 0 0 85 15 20
2017 IS 33 37 16 10 4 0 0 70 14 99
2017 IS-03 29 50 21 0 0 0 0 79 0 14
2017 IS-04 31 36 17 12 4 0 0 67 16 42
2017 IS-05 58 27 4 11 0 0 0 85 11 19
2017 IS-06 24 34 17 8 17 0 0 58 25 12
2014 IS 49 28 6 13 4 0 0 77 18 69
2014 IS-04 45 35 5 10 5 0 0 80 15 40
2011 IS 34 39 8 16 3 0 0 73 19 88
2011 IS-03 27 60 7 7 0 0 0 87 7 15
2011 IS-04 33 31 10 19 6 0 0 65 25 48
2011 IS-06 42 42 0 17 0 0 0 83 17 12
2008 IS 33 33 13 9 12 0 0 67 21 78
2008 IS-04 16 55 10 10 10 0 0 71 19 31

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 22 45 16 15 2 0 0 67 17 106
2019 IS-03 21 47 0 21 11 0 0 68 32 19
2019 IS-04 32 43 14 11 0 0 0 76 11 37
2019 IS-05 11 48 22 19 0 0 0 59 19 27
2018 IS 16 58 10 12 3 1 1 75 15 103
2018 IS-04 13 58 13 11 2 2 0 73 14 45
2018 IS-05 11 58 0 21 5 0 5 72 28 19
2017 IS 21 45 18 12 3 1 0 67 15 98
2017 IS-03 8 54 23 8 8 0 0 62 15 13
2017 IS-04 19 45 14 14 5 2 0 66 19 42
2017 IS-05 32 42 16 10 0 0 0 74 10 19
2017 IS-06 33 34 25 8 0 0 0 66 8 12
2014 IS 26 46 12 13 3 0 0 73 16 69
2014 IS-04 25 47 7 18 2 0 0 72 20 40
2011 IS 33 41 13 5 8 0 1 75 13 88
2011 IS-03 27 47 20 7 0 0 0 73 7 15
2011 IS-04 31 44 13 4 6 0 2 77 11 48
2011 IS-06 42 25 17 0 17 0 0 67 17 12
2008 IS 31 38 9 14 6 0 1 70 21 78
2008 IS-04 29 48 13 6 0 0 3 80 7 31

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 16 38 20 14 7 6 0 57 22 106
2019 IS-03 20 30 25 10 15 0 0 50 25 20
2019 IS-04 24 43 14 8 5 5 0 71 14 37
2019 IS-05 0 50 19 23 4 4 0 52 28 26
2018 IS 10 41 24 13 6 7 0 55 20 104
2018 IS-04 9 36 29 11 4 11 0 50 18 45
2018 IS-05 5 45 20 15 15 0 0 50 30 20
2017 IS 29 33 20 11 2 4 0 65 14 99
2017 IS-03 7 43 36 7 0 7 0 54 8 14
2017 IS-04 31 26 24 14 2 2 0 59 17 42
2017 IS-05 32 42 11 10 0 5 0 78 11 19
2017 IS-06 24 25 25 8 8 8 0 54 18 12
2014 IS 20 42 13 18 4 1 1 64 23 69
2014 IS-04 22 40 15 15 2 2 2 66 19 40
2011 IS 29 34 14 15 7 1 0 64 22 87
2011 IS-03 40 40 13 7 0 0 0 80 7 15
2011 IS-04 23 36 17 17 6 0 0 60 23 47
2011 IS-06 42 25 8 17 8 0 0 67 25 12
2008 IS 22 34 6 26 10 1 0 57 37 77
2008 IS-04 19 42 0 26 10 3 0 63 37 31

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 18 37 13 15 10 4 3 59 27 106
2019 IS-03 25 25 20 15 5 5 5 56 22 20
2019 IS-04 22 30 14 19 11 3 3 54 31 37
2019 IS-05 12 50 12 12 8 8 0 67 21 26
2018 IS 17 28 16 20 13 4 2 48 35 104
2018 IS-04 16 22 20 20 13 7 2 41 37 45
2018 IS-05 15 50 5 10 15 0 5 68 26 20
2017 IS 25 29 21 17 4 2 1 56 22 99
2017 IS-03 14 14 7 43 7 14 0 33 58 14
2017 IS-04 19 26 26 21 5 0 2 46 27 42
2017 IS-05 43 31 21 5 0 0 0 74 5 19
2017 IS-06 24 42 25 0 8 0 0 66 8 12
2014 IS 16 36 13 22 9 1 3 54 32 69
2014 IS-04 15 30 12 28 10 2 2 47 40 40
2011 IS 18 23 18 25 15 0 1 41 40 88
2011 IS-03 20 13 33 27 0 0 7 36 29 15
2011 IS-04 13 27 15 27 19 0 0 40 46 48
2011 IS-06 42 8 8 25 17 0 0 50 42 12
2008 IS 21 21 13 27 14 4 1 43 43 78
2008 IS-04 6 19 26 32 13 3 0 27 47 31

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 48 22 19 5 4 1 2 72 9 107
2019 IS-03 70 10 15 0 5 0 0 80 5 20
2019 IS-04 46 30 14 0 5 3 3 80 6 37
2019 IS-05 33 26 26 11 0 0 4 62 12 27

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 43 15 12 10 6 1 12 67 18 106
2019 IS-03 20 30 20 15 5 0 10 56 22 20
2019 IS-04 43 19 8 14 0 3 14 74 16 37
2019 IS-05 50 4 19 8 15 0 4 56 24 26

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 43 27 17 7 1 2 4 74 8 107
2019 IS-03 40 30 20 10 0 0 0 70 10 20
2019 IS-04 41 32 11 8 0 3 5 79 9 37
2019 IS-05 33 30 30 0 0 4 4 68 0 27

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 47 21 18 7 4 2 2 71 11 107
2019 IS-03 45 20 20 10 5 0 0 65 15 20
2019 IS-04 41 27 14 8 5 3 3 71 14 37
2019 IS-05 41 22 30 0 0 4 4 68 0 27

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 48 16 13 9 7 2 5 68 18 107
2019 IS-03 45 25 20 10 0 0 0 70 10 20
2019 IS-04 41 19 8 14 14 3 3 63 29 37
2019 IS-05 48 15 15 7 4 4 7 71 13 27

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 77 8 4 2 2 1 6 92 4 106
2019 IS-03 60 25 0 5 5 0 5 89 11 20
2019 IS-04 81 6 3 0 3 3 6 94 3 36
2019 IS-05 93 0 4 0 0 0 4 96 0 27

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 80 5 4 0 1 7 4 95 1 107
2019 IS-03 80 15 5 0 0 0 0 95 0 20
2019 IS-04 76 3 3 0 0 16 3 97 0 37
2019 IS-05 85 0 4 0 4 4 4 92 4 27

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 82 5 4 0 0 1 8 96 0 106
2019 IS-03 80 5 10 0 0 0 5 89 0 20
2019 IS-04 81 5 3 0 0 3 8 97 0 37
2019 IS-05 85 7 4 0 0 0 4 96 0 27

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 36 39 7 12 6 0 0 75 18 105
2019 IS-03 35 35 5 15 10 0 0 70 25 20
2019 IS-04 36 42 6 11 6 0 0 78 17 36
2019 IS-05 31 42 4 19 4 0 0 73 23 26
2018 IS 27 40 13 14 6 1 0 68 20 103
2018 IS-04 23 52 11 9 2 2 0 77 12 44
2018 IS-05 40 30 5 15 10 0 0 70 25 20
2017 IS 32 46 15 5 2 0 0 77 7 98
2017 IS-03 14 50 29 7 0 0 0 64 7 14
2017 IS-04 34 40 14 7 5 0 0 74 12 42
2017 IS-05 34 61 6 0 0 0 0 94 0 18
2017 IS-06 50 25 25 0 0 0 0 75 0 12
2014 IS 20 57 6 14 3 0 0 77 17 69
2014 IS-04 15 55 7 20 2 0 0 70 22 40
2011 IS 37 35 9 10 8 0 0 72 19 86
2011 IS-03 40 53 7 0 0 0 0 93 0 15
2011 IS-04 30 34 11 17 9 0 0 64 26 47
2011 IS-06 75 8 0 8 8 0 0 83 17 12

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 36 39 7 12 6 0 0 75 18 107
2019 IS-03 35 40 5 10 10 0 0 75 20 20
2019 IS-04 41 43 5 3 8 0 0 84 11 37
2019 IS-05 26 41 7 22 4 0 0 67 26 27
2018 IS 39 38 11 7 4 1 0 79 11 104
2018 IS-04 47 33 16 2 0 2 0 82 2 45
2018 IS-05 25 50 5 10 10 0 0 75 20 20
2017 IS 37 38 14 10 0 0 0 76 10 99
2017 IS-03 21 43 29 7 0 0 0 64 7 14
2017 IS-04 47 26 14 12 0 0 0 74 12 42
2017 IS-05 32 52 5 11 0 0 0 84 11 19
2017 IS-06 24 50 17 8 0 0 0 75 8 12
2014 IS 33 47 5 12 3 0 0 81 14 69
2014 IS-04 30 50 2 15 2 0 0 80 17 40

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 32 46 13 6 4 0 0 78 10 103
2019 IS-03 21 47 21 5 5 0 0 68 11 19
2019 IS-04 38 43 8 5 5 0 0 81 11 37
2019 IS-05 28 52 8 12 0 0 0 80 12 25
2018 IS 33 36 14 10 7 0 0 70 17 102
2018 IS-04 36 36 16 4 9 0 0 71 13 45
2018 IS-05 30 40 10 10 10 0 0 70 20 20
2017 IS 35 43 10 8 3 0 0 79 11 99
2017 IS-03 14 64 14 0 7 0 0 79 7 14
2017 IS-04 40 31 14 12 2 0 0 71 14 42
2017 IS-05 37 63 0 0 0 0 0 100 0 19
2017 IS-06 33 34 17 8 8 0 0 66 17 12
2014 IS 36 42 9 9 4 0 0 78 13 69
2014 IS-04 37 37 5 15 5 0 0 75 20 40
2011 IS 30 44 13 10 2 0 1 75 13 88
2011 IS-03 40 53 7 0 0 0 0 93 0 15
2011 IS-04 25 44 15 10 4 0 2 70 15 48
2011 IS-06 33 42 8 17 0 0 0 75 17 12

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 33 41 10 11 1 4 0 77 13 107
2019 IS-03 25 40 15 10 0 10 0 72 11 20
2019 IS-04 38 38 11 11 3 0 0 76 14 37
2019 IS-05 30 41 11 15 0 4 0 73 15 27
2018 IS 18 38 20 14 4 6 0 59 19 104
2018 IS-04 20 33 22 13 4 7 0 57 19 45
2018 IS-05 15 40 15 20 5 5 0 58 26 20
2017 IS 30 38 17 9 2 4 0 71 12 97
2017 IS-03 8 38 23 15 0 15 0 55 18 13
2017 IS-04 34 38 17 10 2 0 0 71 12 42
2017 IS-05 34 44 11 11 0 0 0 78 11 18
2017 IS-06 24 34 25 0 0 17 0 70 0 12

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 45 27 9 10 7 0 1 73 17 106
2019 IS-03 65 10 5 10 10 0 0 75 20 20
2019 IS-04 46 32 16 5 0 0 0 78 5 37
2019 IS-05 46 23 4 12 15 0 0 69 27 26
2018 IS 38 34 13 7 9 0 0 71 15 104
2018 IS-04 38 31 16 2 13 0 0 69 16 45
2018 IS-05 30 45 10 10 5 0 0 75 15 20
2017 IS 39 30 14 12 5 0 0 69 17 99
2017 IS-03 36 36 14 14 0 0 0 71 14 14
2017 IS-04 38 28 14 10 10 0 0 66 19 42
2017 IS-05 32 47 16 5 0 0 0 79 5 19
2017 IS-06 41 0 25 25 8 0 0 41 34 12
2014 IS 47 34 9 6 3 0 1 82 9 68
2014 IS-04 47 35 5 5 5 0 2 85 10 40
2011 IS 38 38 7 13 6 0 0 75 18 88
2011 IS-03 53 27 7 7 7 0 0 80 13 15
2011 IS-04 35 35 8 17 4 0 0 71 21 48
2011 IS-06 17 50 8 8 17 0 0 67 25 12

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 22 42 21 10 6 0 0 63 16 106
2019 IS-03 35 40 15 5 5 0 0 75 10 20
2019 IS-04 17 53 19 8 3 0 0 69 11 36
2019 IS-05 26 37 19 15 4 0 0 63 19 27
2018 IS 22 32 29 10 8 0 0 54 17 104
2018 IS-04 13 38 33 9 7 0 0 51 16 45
2018 IS-05 40 15 20 20 5 0 0 55 25 20
2017 IS 28 32 23 9 5 1 1 62 14 99
2017 IS-03 21 57 14 7 0 0 0 79 7 14
2017 IS-04 35 24 19 14 5 2 0 61 20 42
2017 IS-05 11 52 32 0 5 0 0 63 5 19
2017 IS-06 8 8 41 17 17 0 8 18 37 12
2014 IS 26 41 19 10 4 0 0 67 14 69
2014 IS-04 30 40 20 7 2 0 0 70 10 40
2011 IS 26 43 17 7 5 0 2 71 12 88
2011 IS-03 47 40 13 0 0 0 0 87 0 15
2011 IS-04 21 46 19 10 4 0 0 67 15 48
2011 IS-06 8 50 17 0 17 0 8 64 18 12
2008 IS 32 44 13 10 0 0 1 77 10 78
2008 IS-04 26 35 19 19 0 0 0 61 19 31

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 62 19 7 3 5 1 4 84 8 107
2019 IS-03 65 15 10 0 5 0 5 84 5 20
2019 IS-04 54 22 14 3 5 0 3 78 8 37
2019 IS-05 67 22 4 4 4 0 0 89 7 27
2017 IS 48 27 9 5 2 5 4 82 8 99
2017 IS-03 36 14 14 7 0 21 7 70 10 14
2017 IS-04 53 24 10 5 4 5 0 80 10 42
2017 IS-05 48 31 11 11 0 0 0 79 11 19
2017 IS-06 41 25 8 0 0 0 25 89 0 12
2014 IS 58 22 13 3 1 0 3 82 4 69
2014 IS-04 55 22 17 2 0 0 2 79 3 40
2011 IS 45 26 10 5 7 3 3 76 13 86
2011 IS-03 67 7 20 0 7 0 0 73 7 15
2011 IS-04 43 32 9 6 6 4 0 78 13 47
2011 IS-06 25 25 8 8 17 0 17 60 30 12

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 IS 30 33 37 107
2019 IS-03 30 30 40 20
2019 IS-04 22 38 41 37
2019 IS-05 33 30 37 27
2018 IS 36 29 36 104
2018 IS-04 24 36 40 45
2018 IS-05 45 25 30 20
2017 IS 22 39 38 99
2017 IS-03 36 36 29 14
2017 IS-04 10 38 52 42
2017 IS-05 16 58 26 19
2017 IS-06 33 42 25 12
2014 IS 24 39 37 69
2014 IS-04 25 42 33 40
2011 IS 33 38 29 87
2011 IS-03 27 60 13 15
2011 IS-04 21 43 36 47
2011 IS-06 67 17 17 12

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 IS 3 28 53 3 3 9 32
2018 IS 3 30 43 3 8 14 37
2018 IS-04 9 27 36 0 9 18 11
2017 IS 5 40 37 0 9 9 22
2014 IS 6 29 29 18 9999 18 17
2014 IS-04 10 30 20 10 9999 30 10
2011 IS 14 7 48 24 9999 7 29
2011 IS-04 10 0 50 40 9999 0 10
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 47 39 7 5 1 1 0 87 6 107
2019 IS-03 50 30 10 0 5 5 0 84 5 20
2019 IS-04 46 41 5 8 0 0 0 86 8 37
2019 IS-05 41 52 4 4 0 0 0 93 4 27
2018 IS 45 42 5 5 2 1 0 88 7 104
2018 IS-04 40 44 9 4 0 2 0 86 5 45
2018 IS-05 35 50 0 5 10 0 0 85 15 20
2017 IS 36 50 5 7 0 1 0 88 7 99
2017 IS-03 29 57 7 7 0 0 0 86 7 14
2017 IS-04 35 48 5 12 0 0 0 83 12 42
2017 IS-05 37 57 0 0 0 5 0 100 0 19
2017 IS-06 58 25 8 8 0 0 0 83 8 12
2014 IS 42 47 3 7 1 0 0 88 9 69
2014 IS-04 42 45 2 10 0 0 0 88 10 40
2011 IS 26 52 8 9 3 1 0 79 13 88
2011 IS-03 33 47 7 13 0 0 0 80 13 15
2011 IS-04 13 60 8 10 6 2 0 74 17 48
2011 IS-06 58 42 0 0 0 0 0 100 0 12
2008 IS 36 40 13 8 4 0 0 76 12 78
2008 IS-04 23 48 19 6 3 0 0 71 10 31

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 24 54 9 10 1 1 0 79 11 107
2019 IS-03 30 60 0 10 0 0 0 90 10 20
2019 IS-04 32 49 8 8 0 3 0 83 8 37
2019 IS-05 7 70 7 15 0 0 0 78 15 27
2018 IS 21 51 17 7 3 2 0 73 10 102
2018 IS-03 27 53 13 7 0 0 0 80 7 15
2018 IS-04 22 47 20 4 4 2 0 70 9 45
2018 IS-05 5 53 26 5 5 5 0 61 11 19
2017 IS 16 43 21 16 2 1 0 60 18 99
2017 IS-03 14 64 7 14 0 0 0 79 14 14
2017 IS-04 12 53 17 16 2 0 0 64 19 42
2017 IS-05 11 21 36 26 0 5 0 34 28 19
2017 IS-06 8 33 42 8 8 0 0 41 17 12
2014 IS 15 36 30 10 7 1 0 52 18 69
2014 IS-04 12 37 33 10 7 0 0 50 17 40
2011 IS 16 40 17 19 7 1 0 56 26 88
2011 IS-03 20 53 7 13 0 7 0 79 14 15
2011 IS-04 10 44 21 19 6 0 0 54 25 48
2011 IS-06 17 42 8 33 0 0 0 58 33 12

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 8 38 35 13 6 0 0 19 47 107
2019 IS-03 5 60 20 5 10 0 0 15 65 20
2019 IS-04 8 27 49 14 3 0 0 16 35 37
2019 IS-05 7 48 26 15 4 0 0 19 56 27
2018 IS 9 26 46 15 3 1 0 18 35 104
2018 IS-04 7 24 49 13 4 2 0 18 32 45
2018 IS-05 10 40 35 15 0 0 0 15 50 20
2017 IS 14 32 41 9 3 0 1 12 46 98
2017 IS-03 21 43 29 7 0 0 0 7 64 14
2017 IS-04 12 29 49 10 0 0 0 10 41 41
2017 IS-05 21 32 42 0 5 0 0 5 53 19
2017 IS-06 17 24 25 17 8 0 8 28 45 12
2014 IS 12 27 41 19 0 0 1 19 39 69
2014 IS-04 10 32 40 17 0 0 0 17 42 40
2011 IS 14 41 23 15 7 0 1 22 55 88
2011 IS-03 7 33 27 20 13 0 0 33 40 15
2011 IS-04 15 48 17 13 8 0 0 21 63 48
2011 IS-06 8 58 17 8 0 0 8 9 73 12
2008 IS 8 27 38 18 8 0 1 26 35 78
2008 IS-04 13 29 45 6 3 0 3 10 43 31

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 3 18 40 29 8 2 0 38 21 106
2019 IS-03 0 21 32 37 5 5 0 44 22 19
2019 IS-04 5 11 49 27 8 0 0 35 16 37
2019 IS-05 0 26 33 30 11 0 0 41 26 27
2018 IS 11 20 33 22 11 3 0 34 32 103
2018 IS-04 11 9 36 27 14 2 0 42 21 44
2018 IS-05 15 30 35 15 5 0 0 20 45 20
2017 IS 10 20 37 23 6 2 1 31 31 97
2017 IS-03 15 23 38 23 0 0 0 23 38 13
2017 IS-04 5 25 39 24 7 0 0 31 29 41
2017 IS-05 10 16 43 20 5 5 0 27 28 19
2017 IS-06 24 17 17 25 0 8 8 30 50 12
2014 IS 12 33 27 20 6 0 1 27 46 69
2014 IS-04 17 27 33 12 7 0 2 20 46 40
2011 IS 15 15 39 18 11 0 1 30 30 87
2011 IS-03 20 7 33 20 20 0 0 40 27 15
2011 IS-04 11 19 45 15 11 0 0 26 30 47
2011 IS-06 8 25 25 33 0 0 8 36 36 12
2008 IS 3 22 27 32 14 0 3 47 25 78
2008 IS-04 6 32 23 23 10 0 6 34 41 31

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 35 27 28 7 3 0 0 10 62 107
2019 IS-03 25 30 35 5 5 0 0 10 55 20
2019 IS-04 35 27 30 8 0 0 0 8 62 37
2019 IS-05 44 26 26 4 0 0 0 4 70 27
2018 IS 29 29 30 11 2 0 0 13 58 104
2018 IS-04 29 33 27 9 2 0 0 11 62 45
2018 IS-05 45 30 15 10 0 0 0 10 75 20
2017 IS 35 25 29 8 2 0 1 10 61 98
2017 IS-03 31 23 31 15 0 0 0 15 54 13
2017 IS-04 36 26 24 14 0 0 0 14 62 42
2017 IS-05 52 16 27 0 5 0 0 5 68 19
2017 IS-06 41 34 17 0 0 0 8 0 82 12
2014 IS 35 29 25 12 0 0 0 12 63 69
2014 IS-04 42 35 15 8 0 0 0 8 77 40
2011 IS 47 27 20 6 0 0 0 6 74 88
2011 IS-03 47 33 20 0 0 0 0 0 80 15
2011 IS-04 50 21 25 4 0 0 0 4 71 48
2011 IS-06 33 25 17 25 0 0 0 25 58 12
2008 IS 40 31 13 13 1 1 0 14 72 77
2008 IS-04 55 32 10 0 3 0 0 3 87 31

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 18 31 33 15 2 0 1 17 50 106
2019 IS-03 10 20 50 20 0 0 0 20 30 20
2019 IS-04 16 30 38 16 0 0 0 16 46 37
2019 IS-05 22 33 37 7 0 0 0 7 56 27
2018 IS 11 23 49 12 5 1 0 17 34 102
2018 IS-04 14 23 43 16 2 2 0 19 37 44
2018 IS-05 15 25 45 10 5 0 0 15 40 20
2018 IS-06 13 20 67 0 0 0 0 0 33 15
2017 IS 18 24 38 15 3 0 1 19 43 98
2017 IS-03 23 8 46 23 0 0 0 23 31 13
2017 IS-04 12 31 43 14 0 0 0 14 43 42
2017 IS-05 27 36 37 0 0 0 0 0 63 19
2017 IS-06 41 17 25 8 0 0 8 9 63 12
2014 IS 12 36 38 13 0 0 0 13 48 68
2014 IS-04 12 37 38 12 0 0 0 12 50 40
2011 IS 19 27 32 17 5 0 0 22 47 88
2011 IS-03 20 13 27 33 7 0 0 40 33 15
2011 IS-04 21 33 31 13 2 0 0 15 54 48
2011 IS-06 25 33 42 0 0 0 0 0 58 12
2008 IS 13 31 26 24 6 0 0 31 44 78
2008 IS-04 19 42 32 3 3 0 0 6 61 31

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 16 27 27 19 7 1 3 27 45 107
2019 IS-03 5 10 20 45 15 5 0 63 16 20
2019 IS-04 19 38 24 14 3 0 3 17 58 37
2019 IS-05 19 30 30 15 4 0 4 19 50 27
2018 IS 20 31 25 13 9 2 0 23 52 104
2018 IS-04 18 29 27 20 4 2 0 25 48 45
2018 IS-05 30 30 25 10 5 0 0 15 60 20
2017 IS 15 30 27 14 8 3 2 24 48 98
2017 IS-03 7 21 29 21 7 14 0 33 33 14
2017 IS-04 17 24 34 15 7 0 2 23 42 41
2017 IS-05 16 52 16 5 5 5 0 11 72 19
2017 IS-06 33 25 17 17 0 0 8 18 63 12
2014 IS 29 33 22 13 0 0 3 14 64 69
2014 IS-04 33 32 17 15 0 0 2 15 67 40
2011 IS 23 23 36 11 5 1 1 16 47 88
2011 IS-03 27 13 40 13 7 0 0 20 40 15
2011 IS-04 21 27 38 8 4 2 0 13 49 48
2011 IS-06 25 42 33 0 0 0 0 0 67 12
2008 IS 9 22 31 28 6 1 3 36 32 78
2008 IS-04 3 32 42 16 3 0 3 20 37 31

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 9 11 32 28 16 1 3 46 21 107
2019 IS-03 15 10 30 15 25 0 5 42 26 20
2019 IS-04 5 16 43 24 11 0 0 35 22 37
2019 IS-05 11 11 26 37 11 0 4 50 23 27
2018 IS 12 17 28 24 13 4 2 40 31 104
2018 IS-04 9 13 31 24 18 4 0 44 23 45
2018 IS-05 15 5 35 30 5 0 10 39 22 20
2017 IS 16 16 24 25 13 4 1 40 34 98
2017 IS-03 7 29 29 14 14 7 0 31 38 14
2017 IS-04 12 19 22 32 10 5 0 44 33 41
2017 IS-05 32 5 31 21 5 5 0 28 39 19
2017 IS-06 16 8 17 25 25 0 8 55 27 12
2014 IS 19 21 30 23 3 0 4 27 41 69
2014 IS-04 27 15 40 13 2 0 2 15 44 40
2011 IS 15 23 27 25 9 0 1 34 38 88
2011 IS-03 13 13 20 47 7 0 0 53 27 15
2011 IS-04 15 23 29 21 13 0 0 33 38 48
2011 IS-06 8 42 42 8 0 0 0 8 50 12
2008 IS 18 21 33 21 5 1 1 26 39 78
2008 IS-04 23 29 29 16 3 0 0 19 52 31

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 14 26 29 19 8 3 1 27 42 106
2019 IS-03 20 15 30 15 10 10 0 28 39 20
2019 IS-04 17 31 22 25 6 0 0 31 47 36
2019 IS-05 7 33 37 15 7 0 0 22 41 27
2018 IS 23 16 27 26 6 2 0 32 40 104
2018 IS-04 16 16 29 24 11 4 0 37 33 45
2018 IS-05 40 10 25 25 0 0 0 25 50 20
2017 IS 22 29 35 7 4 2 2 12 52 98
2017 IS-03 29 36 29 7 0 0 0 7 64 14
2017 IS-04 17 27 42 10 0 2 2 10 46 41
2017 IS-05 27 37 20 5 11 0 0 16 64 19
2017 IS-06 33 17 34 0 0 8 8 0 60 12
2014 IS 22 24 40 8 6 0 0 14 46 69
2014 IS-04 28 27 35 0 10 0 0 10 55 40

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 8 17 36 25 13 0 0 38 25 107
2019 IS-03 10 25 30 15 20 0 0 35 35 20
2019 IS-04 11 14 32 32 11 0 0 43 24 37
2019 IS-05 7 19 26 33 15 0 0 48 26 27

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 9 38 22 23 2 5 0 50 26 107
2019 IS-03 10 45 15 30 0 0 0 55 30 20
2019 IS-04 11 41 32 8 5 3 0 53 14 37
2019 IS-05 4 48 11 33 0 4 0 54 35 27

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 51 27 7 10 4 0 0 79 14 107
2019 IS-03 55 15 10 10 10 0 0 70 20 20
2019 IS-04 46 30 8 16 0 0 0 76 16 37
2019 IS-05 41 37 4 11 7 0 0 78 19 27
2018 IS 43 26 12 12 6 2 0 71 18 104
2018 IS-04 42 22 20 9 4 2 0 66 14 45
2018 IS-05 35 35 0 20 10 0 0 70 30 20
2017 IS 39 37 9 8 6 1 0 76 14 98
2017 IS-03 36 43 14 0 7 0 0 79 7 14
2017 IS-04 31 38 10 12 9 0 0 69 21 42
2017 IS-05 53 36 0 11 0 0 0 89 11 19
2017 IS-06 66 8 17 0 0 8 0 82 0 12
2014 IS 43 32 10 10 3 1 0 77 13 69
2014 IS-04 35 35 15 12 0 2 0 72 13 40

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 47 30 9 12 1 0 0 77 13 106
2019 IS-03 55 15 20 10 0 0 0 70 10 20
2019 IS-04 44 33 14 8 0 0 0 78 8 36
2019 IS-05 33 33 4 26 4 0 0 67 30 27
2018 IS 47 34 10 6 4 0 0 81 10 104
2018 IS-04 49 29 11 4 7 0 0 78 11 45
2018 IS-05 30 50 10 10 0 0 0 80 10 20
2017 IS 46 33 8 10 3 0 0 79 13 99
2017 IS-03 36 50 7 7 0 0 0 86 7 14
2017 IS-04 48 31 10 7 4 0 0 79 12 42
2017 IS-05 27 57 0 16 0 0 0 84 16 19
2017 IS-06 59 8 24 8 0 0 0 67 8 12
2014 IS 39 45 4 9 3 0 0 84 12 69
2014 IS-04 35 55 2 7 0 0 0 90 7 40

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 47 38 9 4 1 1 0 86 5 107
2019 IS-03 40 40 15 5 0 0 0 80 5 20
2019 IS-04 38 51 3 3 3 3 0 92 6 37
2019 IS-05 48 33 11 7 0 0 0 81 7 27
2018 IS 48 35 11 4 3 0 0 83 7 104
2018 IS-04 47 33 13 2 4 0 0 80 7 45
2018 IS-05 40 40 10 10 0 0 0 80 10 20

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 43 33 11 6 5 2 0 78 11 106
2019 IS-03 32 42 11 11 0 5 0 78 11 19
2019 IS-04 46 35 11 0 8 0 0 81 8 37
2019 IS-05 33 37 7 15 4 4 0 73 19 27
2018 IS 37 37 13 7 4 3 0 75 11 104
2018 IS-04 33 44 11 4 2 4 0 81 7 45
2018 IS-05 30 15 35 5 15 0 0 45 20 20
2017 IS 34 43 15 5 0 2 0 79 5 99
2017 IS-03 14 57 21 0 0 7 0 77 0 14
2017 IS-04 36 38 17 10 0 0 0 74 10 42
2017 IS-05 37 52 5 5 0 0 0 89 5 19
2017 IS-06 33 34 25 0 0 8 0 72 0 12
2014 IS 35 39 12 9 1 4 0 77 11 69
2014 IS-04 32 45 7 10 2 2 0 79 13 40
2011 IS 30 34 17 10 5 5 0 67 15 88
2011 IS-03 40 40 13 7 0 0 0 80 7 15
2011 IS-04 23 31 25 13 2 6 0 58 16 48
2011 IS-06 33 33 8 17 8 0 0 67 25 12

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 52 27 12 4 0 5 0 83 4 106
2019 IS-03 55 20 10 5 0 10 0 83 6 20
2019 IS-04 50 33 14 3 0 0 0 83 3 36
2019 IS-05 48 41 7 0 0 4 0 92 0 27
2018 IS 30 40 17 5 2 6 0 75 7 102
2018 IS-04 24 53 16 0 0 7 0 83 0 45
2018 IS-05 20 25 30 15 10 0 0 45 25 20
2017 IS 35 33 17 6 2 7 0 73 9 96
2017 IS-03 14 43 21 7 0 14 0 67 8 14
2017 IS-04 31 38 12 9 5 5 0 73 15 42
2017 IS-05 38 37 19 6 0 0 0 75 6 16
2017 IS-06 25 17 34 0 0 24 0 56 0 12
2014 IS 32 39 18 6 0 6 0 75 6 69
2014 IS-04 30 50 7 7 0 5 0 84 8 40

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 51 38 8 2 1 1 0 90 3 106
2019 IS-03 45 40 10 0 0 5 0 89 0 20
2019 IS-04 59 30 3 5 3 0 0 89 8 37
2019 IS-05 37 52 11 0 0 0 0 89 0 27
2018 IS 45 35 11 8 1 1 0 80 9 103
2018 IS-04 44 33 11 9 0 2 0 80 9 45
2018 IS-05 42 32 11 11 5 0 0 74 16 19
2017 IS 44 41 9 4 2 0 0 85 6 99
2017 IS-03 21 57 14 7 0 0 0 79 7 14
2017 IS-04 43 40 10 5 2 0 0 83 7 42
2017 IS-05 48 42 10 0 0 0 0 90 0 19
2017 IS-06 58 17 8 8 8 0 0 75 17 12
2014 IS 45 46 3 3 1 1 0 93 4 69
2014 IS-04 40 53 2 5 0 0 0 93 5 40
2011 IS 39 33 14 13 2 0 0 72 15 88
2011 IS-03 33 47 13 7 0 0 0 80 7 15
2011 IS-04 33 38 17 10 2 0 0 71 13 48
2011 IS-06 58 8 17 17 0 0 0 67 17 12
2008 IS 45 37 6 10 1 0 0 82 12 78
2008 IS-04 39 39 6 13 3 0 0 77 16 31

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 32 27 14 17 6 2 3 62 24 107
2019 IS-03 35 25 15 15 10 0 0 60 25 20
2019 IS-04 32 27 14 19 5 0 3 61 25 37
2019 IS-05 19 33 15 22 7 4 0 54 31 27
2018 IS 26 33 14 10 12 4 2 62 22 104
2018 IS-04 24 33 18 9 7 7 2 63 17 45
2018 IS-05 25 45 5 5 20 0 0 70 25 20
2017 IS 27 28 18 8 10 4 4 60 20 99
2017 IS-03 21 21 21 7 7 14 7 55 18 14
2017 IS-04 19 38 17 10 14 0 2 59 24 42
2017 IS-05 42 20 16 11 0 5 5 70 12 19
2017 IS-06 25 25 33 0 8 8 0 55 9 12
2014 IS 29 39 6 13 7 4 1 72 21 69
2014 IS-04 25 40 8 15 5 7 0 70 22 40

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 29 37 12 11 6 4 1 70 18 107
2019 IS-03 30 30 15 20 5 0 0 60 25 20
2019 IS-04 30 41 11 14 3 3 0 72 17 37
2019 IS-05 30 37 0 11 11 11 0 75 25 27
2018 IS 35 36 14 8 5 3 0 72 13 104
2018 IS-04 38 33 18 4 4 2 0 73 9 45
2018 IS-05 20 55 10 5 5 5 0 79 11 20
2017 IS 36 32 16 9 4 2 1 70 14 99
2017 IS-03 14 29 14 21 7 7 7 50 33 14
2017 IS-04 38 40 12 5 5 0 0 78 10 42
2017 IS-05 32 20 27 16 0 5 0 55 17 19
2017 IS-06 50 25 25 0 0 0 0 75 0 12
2014 IS 42 40 6 8 1 1 1 85 9 69
2014 IS-04 35 47 7 5 2 2 0 85 8 40
2011 IS 41 31 9 10 6 1 2 74 16 88
2011 IS-03 40 40 20 0 0 0 0 80 0 15
2011 IS-04 40 29 6 17 6 0 2 70 23 48
2011 IS-06 67 17 8 8 0 0 0 83 8 12
2008 IS 43 32 9 6 6 3 0 77 13 77
2008 IS-04 35 39 10 6 6 3 0 77 13 31

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 26 41 17 10 2 4 0 70 13 106
2019 IS-03 20 50 30 0 0 0 0 70 0 20
2019 IS-04 38 32 16 11 0 3 0 72 11 37
2019 IS-05 19 41 11 19 7 4 0 62 27 27
2018 IS 32 38 17 8 2 3 0 72 10 104
2018 IS-04 33 42 16 4 2 2 0 77 7 45
2018 IS-05 15 45 25 10 5 0 0 60 15 20

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 18 23 22 16 7 7 6 47 27 107
2019 IS-03 30 15 20 15 10 10 0 50 28 20
2019 IS-04 14 24 32 11 5 5 8 44 19 37
2019 IS-05 11 33 19 7 15 7 7 52 26 27
2018 IS 16 25 22 12 13 12 1 47 27 104
2018 IS-04 13 22 31 9 11 13 0 41 23 45
2018 IS-05 10 30 10 20 15 10 5 47 41 20
2017 IS 14 25 19 13 9 17 2 49 27 99
2017 IS-03 7 21 7 7 14 43 0 50 38 14
2017 IS-04 12 26 14 18 12 14 2 46 37 42
2017 IS-05 16 31 27 11 5 10 0 52 18 19
2017 IS-06 8 25 34 8 0 16 8 44 11 12
2014 IS 9 30 12 19 15 16 0 46 40 69
2014 IS-04 8 40 7 20 7 17 0 58 33 40
2011 IS 19 19 20 17 14 9 1 43 34 88
2011 IS-03 33 40 7 13 7 0 0 73 20 15
2011 IS-04 19 17 25 23 8 8 0 39 34 48
2011 IS-06 8 17 25 17 17 8 8 30 40 12

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 30 49 4 17 1 0 0 79 18 107
2019 IS-03 30 45 5 15 5 0 0 75 20 20
2019 IS-04 41 41 3 16 0 0 0 81 16 37
2019 IS-05 26 52 7 15 0 0 0 78 15 27
2017 IS 23 49 9 15 3 0 0 73 18 99
2017 IS-03 21 57 14 7 0 0 0 79 7 14
2017 IS-04 24 47 7 19 2 0 0 71 22 42
2017 IS-05 21 52 0 21 5 0 0 74 26 19
2017 IS-06 17 41 25 8 8 0 0 58 17 12
2014 IS 24 50 6 16 4 0 0 74 20 69
2014 IS-04 20 52 7 12 8 0 0 72 20 40
2011 IS 42 39 2 9 8 0 0 81 17 88
2011 IS-03 47 47 7 0 0 0 0 93 0 15
2011 IS-04 46 31 2 13 8 0 0 77 21 48
2011 IS-06 33 42 0 8 17 0 0 75 25 12
2008 IS 40 53 3 5 0 0 0 92 5 78
2008 IS-04 32 65 0 3 0 0 0 97 3 31

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 39 34 5 17 6 0 0 73 22 107
2019 IS-03 50 30 5 10 5 0 0 80 15 20
2019 IS-04 43 35 8 11 3 0 0 78 14 37
2019 IS-05 37 33 0 19 11 0 0 70 30 27
2017 IS 28 38 13 14 7 0 0 66 21 99
2017 IS-03 21 57 7 7 7 0 0 79 14 14
2017 IS-04 24 41 12 16 7 0 0 65 23 42
2017 IS-05 27 41 11 11 11 0 0 68 21 19
2017 IS-06 25 17 24 25 8 0 0 42 33 12
2014 IS 41 33 13 12 1 0 0 74 13 69
2014 IS-04 40 40 10 10 0 0 0 80 10 40
2011 IS 45 32 13 8 2 0 0 77 10 88
2011 IS-03 53 27 20 0 0 0 0 80 0 15
2011 IS-04 44 38 10 8 0 0 0 81 8 48
2011 IS-06 33 17 17 25 8 0 0 50 33 12

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 50 31 9 6 4 0 0 82 10 105
2019 IS-03 50 45 0 0 5 0 0 95 5 20
2019 IS-04 66 17 11 3 3 0 0 83 6 35
2019 IS-05 30 44 4 19 4 0 0 74 22 27
2017 IS 43 39 11 6 0 0 1 83 6 98
2017 IS-03 29 50 14 7 0 0 0 79 7 14
2017 IS-04 42 32 15 9 0 0 2 75 10 41
2017 IS-05 48 52 0 0 0 0 0 100 0 19
2017 IS-06 51 24 17 8 0 0 0 75 8 12
2014 IS 48 32 9 4 6 0 1 81 10 69
2014 IS-04 40 42 5 2 7 0 2 85 10 40

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 64 23 2 7 3 0 0 88 10 107
2019 IS-03 50 35 0 10 5 0 0 85 15 20
2019 IS-04 65 24 3 5 3 0 0 89 8 37
2019 IS-05 74 15 0 7 4 0 0 89 11 27
2017 IS 62 21 6 7 3 0 0 84 10 99
2017 IS-03 57 21 0 14 7 0 0 79 21 14
2017 IS-04 62 19 10 5 5 0 0 81 10 42
2017 IS-05 79 11 0 11 0 0 0 89 11 19
2017 IS-06 33 50 8 8 0 0 0 83 8 12
2014 IS 62 22 3 6 6 0 1 85 12 69
2014 IS-04 63 20 2 10 5 0 0 83 15 40
2011 IS 59 23 5 11 1 0 1 83 13 88
2011 IS-03 53 33 7 7 0 0 0 87 7 15
2011 IS-04 54 21 4 19 0 0 2 77 19 48
2011 IS-06 58 33 0 0 8 0 0 92 8 12
2008 IS 71 15 1 8 5 0 0 86 13 78
2008 IS-04 74 10 0 13 3 0 0 84 16 31

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 78 13 2 3 5 0 0 91 7 107
2019 IS-03 75 10 0 10 5 0 0 85 15 20
2019 IS-04 81 11 3 3 3 0 0 92 5 37
2019 IS-05 81 7 4 0 7 0 0 89 7 27
2017 IS 74 16 6 1 1 0 2 92 2 99
2017 IS-03 79 7 7 0 7 0 0 86 7 14
2017 IS-04 69 19 7 0 0 0 5 92 0 42
2017 IS-05 84 11 0 5 0 0 0 95 5 19
2017 IS-06 75 17 8 0 0 0 0 92 0 12
2014 IS 83 7 3 4 0 0 3 93 4 69
2014 IS-04 82 7 5 5 0 0 0 90 5 40
2011 IS 71 13 6 6 1 0 3 87 7 87
2011 IS-03 73 20 7 0 0 0 0 93 0 15
2011 IS-04 62 13 6 11 2 0 6 80 14 47
2011 IS-06 83 8 8 0 0 0 0 92 0 12
2008 IS 76 9 3 5 1 1 5 90 7 78
2008 IS-04 68 16 3 3 0 0 10 93 4 31

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 86 8 2 2 3 0 0 93 5 106
2019 IS-03 80 10 0 5 5 0 0 90 10 20
2019 IS-04 89 3 3 3 3 0 0 92 5 37
2019 IS-05 85 8 4 0 4 0 0 92 4 26
2017 IS 85 7 5 0 2 0 1 93 2 99
2017 IS-03 79 14 0 0 7 0 0 93 7 14
2017 IS-04 84 7 7 0 0 0 2 93 0 42
2017 IS-05 89 11 0 0 0 0 0 100 0 19
2017 IS-06 83 0 8 0 8 0 0 83 8 12
2014 IS 87 4 6 0 1 0 1 93 1 69
2014 IS-04 87 7 5 0 0 0 0 95 0 40
2011 IS 85 8 2 2 0 0 2 95 2 88
2011 IS-03 93 0 0 7 0 0 0 93 7 15
2011 IS-04 79 10 4 2 0 0 4 93 2 48
2011 IS-06 92 8 0 0 0 0 0 100 0 12
2008 IS 78 5 3 3 4 1 6 90 7 78
2008 IS-04 87 3 0 3 3 0 3 93 7 31

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 30 31 23 5 4 6 2 66 9 107
2019 IS-03 50 10 30 5 0 5 0 63 5 20
2019 IS-04 32 35 19 8 3 0 3 69 11 37
2019 IS-05 22 41 19 0 7 7 4 71 8 27

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 30 52 7 4 4 3 0 85 8 107
2019 IS-03 25 60 5 5 0 5 0 89 5 20
2019 IS-04 22 54 8 5 8 3 0 78 14 37
2019 IS-05 41 52 4 0 0 4 0 96 0 27

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 53 27 11 1 0 7 1 87 1 107
2019 IS-03 45 35 15 0 0 5 0 84 0 20
2019 IS-04 46 35 11 0 0 8 0 88 0 37
2019 IS-05 67 19 7 4 0 4 0 88 4 27

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 11 89 107
2019 IS-03 30 70 20
2018 IS 17 83 103
2018 IS-03 33 67 15
2018 IS-04 14 86 44

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IS 72 28 18

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 45 55 11
2018 IS 50 50 18

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 0 100 11

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 0 100 11
2018 IS 0 100 18

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IS 0 100 18

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 0 100 11

Question 59g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 0 100 11
2018 IS 0 100 18

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IS 39 61 18

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IS 50 50 18

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 45 55 11
2018 IS 72 28 18

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 45 55 11
2018 IS 39 61 18

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IS 44 56 18

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IS 33 67 18

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 0 100 11
2018 IS 0 100 18

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 0 100 11

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 0 100 11

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 45 55 11
2018 IS 56 44 18

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IS 28 72 18

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 45 55 11
2018 IS 28 72 18

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IS 0 100 18

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 0 100 11
2018 IS 0 100 18

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 0 100 11

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 45 55 11
2018 IS 28 72 18

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 0 100 11

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 0 100 11

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IS 28 72 18

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 0 100 11

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IS 44 56 18

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 0 100 11
2018 IS 0 100 18

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IS 56 44 18

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 0 100 11

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 21 79 107
2019 IS-03 25 75 20
2019 IS-04 16 84 37
2019 IS-05 33 67 27

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 16 19 22 10 3 22 7 49 19 107
2019 IS-03 15 25 25 15 5 10 5 47 24 20
2019 IS-04 14 16 22 5 0 30 14 52 10 37
2019 IS-05 7 22 22 22 7 11 7 36 36 27
2018 IS 9 17 19 7 8 33 8 44 24 104
2018 IS-04 4 18 29 4 2 36 7 38 12 45
2018 IS-05 0 20 10 0 20 45 5 40 40 20
2017 IS 15 12 24 6 6 30 6 44 19 98
2017 IS-03 8 8 15 23 0 31 15 29 43 13
2017 IS-04 17 7 19 5 9 41 2 42 24 42
2017 IS-05 11 21 32 5 5 15 11 43 14 19
2017 IS-06 25 8 34 0 0 24 8 50 0 12
2014 IS 9 26 18 7 6 33 1 53 20 69
2014 IS-04 7 22 20 10 7 32 0 44 26 40

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 31 35 20 5 3 7 1 71 8 107
2019 IS-03 30 35 20 15 0 0 0 65 15 20
2019 IS-04 30 41 24 0 0 3 3 74 0 37
2019 IS-05 22 37 15 7 11 7 0 64 20 27
2018 IS 28 32 15 11 6 9 0 65 18 104
2018 IS-04 20 40 18 11 2 9 0 66 15 45
2018 IS-05 15 25 20 5 20 15 0 47 29 20
2017 IS 25 28 22 5 5 14 0 63 12 99
2017 IS-03 14 29 21 7 0 29 0 60 10 14
2017 IS-04 22 31 24 7 7 10 0 58 15 42
2017 IS-05 27 31 27 0 5 10 0 64 6 19
2017 IS-06 34 8 25 8 0 24 0 55 11 12
2014 IS 20 35 13 9 4 19 0 68 16 69
2014 IS-04 17 35 15 10 5 17 0 64 18 40
2011 IS 28 31 19 6 2 14 0 68 9 88
2011 IS-03 33 53 7 0 0 7 0 93 0 15
2011 IS-04 27 25 27 6 4 10 0 58 12 48
2011 IS-06 25 33 17 8 0 17 0 70 10 12

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 5 95 107
2019 IS-06 0 100 15
2018 IS 5 95 104

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 5 95 107
2019 IS-06 0 100 15

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 14 19 23 4 1 30 9 54 8 107
2019 IS-03 15 35 10 10 0 15 15 71 14 20
2019 IS-04 16 16 22 0 0 35 11 60 0 37
2019 IS-05 7 22 30 7 4 22 7 42 16 27
2018 IS 13 19 24 1 0 37 6 56 2 103
2018 IS-04 9 20 27 0 0 39 5 52 0 44
2018 IS-05 5 20 15 5 0 50 5 56 11 20
2017 IS 15 14 18 1 2 43 6 58 6 99
2017 IS-03 7 14 14 0 0 50 14 60 0 14
2017 IS-04 12 14 19 2 2 47 2 52 10 42
2017 IS-05 11 11 21 0 5 41 11 44 11 19
2017 IS-06 25 8 17 0 0 41 8 67 0 12
2014 IS 16 13 28 3 0 39 1 49 5 69
2014 IS-04 12 17 30 5 0 35 0 46 8 40

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 35 35 21 1 2 7 1 75 3 107
2019 IS-03 30 45 20 0 0 5 0 79 0 20
2019 IS-04 35 35 24 0 0 3 3 74 0 37
2019 IS-05 26 37 19 4 7 7 0 68 12 27
2018 IS 29 31 23 3 1 13 1 69 4 104
2018 IS-04 20 40 22 2 0 16 0 71 3 45
2018 IS-05 15 20 35 5 5 15 5 44 13 20
2017 IS 28 25 18 2 3 23 0 70 6 99
2017 IS-03 29 21 14 0 0 36 0 78 0 14
2017 IS-04 24 29 17 5 4 21 0 67 12 42
2017 IS-05 27 16 31 0 5 21 0 54 7 19
2017 IS-06 34 25 17 0 0 24 0 78 0 12
2014 IS 23 29 19 3 1 23 1 69 6 69
2014 IS-04 22 30 20 5 0 22 0 68 6 40
2011 IS 34 30 18 3 1 13 0 74 5 87
2011 IS-03 33 53 7 0 0 7 0 93 0 15
2011 IS-04 34 23 28 6 0 9 0 63 7 47
2011 IS-06 33 33 8 0 8 17 0 80 10 12

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 19 81 107
2019 IS-03 25 75 20
2019 IS-04 22 78 37
2019 IS-05 19 81 27
2017 IS 19 81 99
2017 IS-04 17 83 42
2017 IS-05 26 74 19
2014 IS 16 84 69
2014 IS-04 15 85 40

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 95 5 19
2017 IS 84 16 19
2014 IS 74 26 11

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 50 28 6 6 11 0 0 78 17 18
2017 IS 38 37 19 6 0 0 0 75 6 16
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 67 14 11 5 3 0 0 81 7 107
2019 IS-03 60 10 25 0 5 0 0 70 5 20
2019 IS-04 70 11 11 8 0 0 0 81 8 37
2019 IS-05 63 26 0 4 7 0 0 89 11 27
2018 IS 63 15 13 3 4 1 2 80 7 103
2018 IS-04 64 14 14 7 2 0 0 77 9 44
2018 IS-05 70 15 5 0 10 0 0 85 10 20
2017 IS 56 23 12 3 4 2 0 81 7 99
2017 IS-03 50 29 14 0 0 7 0 85 0 14
2017 IS-04 60 17 12 5 7 0 0 77 11 42
2017 IS-05 58 21 15 5 0 0 0 80 5 19
2017 IS-06 50 25 8 0 8 8 0 82 9 12

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 23 50 13 13 0 0 0 73 13 30
2019 IS-06 23 46 23 8 0 0 0 69 8 13

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 33 42 11 8 1 5 0 79 9 106
2019 IS-03 32 53 5 5 0 5 0 89 6 19
2019 IS-04 35 49 5 5 3 3 0 86 8 37
2019 IS-05 26 37 22 11 0 4 0 65 12 27
2018 IS 39 34 18 7 1 2 0 74 8 101
2018 IS-04 34 41 18 5 0 2 0 77 5 44
2018 IS-05 25 35 20 15 5 0 0 60 20 20
2018 IS-06 53 13 20 7 0 7 0 71 7 15
2017 IS 26 45 14 7 1 7 0 76 9 99
2017 IS-03 14 43 29 7 0 7 0 62 8 14
2017 IS-04 24 43 17 7 2 7 0 72 10 42
2017 IS-05 37 47 0 5 0 10 0 94 6 19
2017 IS-06 24 42 17 8 0 8 0 73 9 12

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 24 42 14 11 4 5 0 69 16 106
2019 IS-03 20 45 20 10 0 5 0 68 11 20
2019 IS-04 25 47 8 11 3 6 0 76 15 36
2019 IS-05 19 41 15 15 11 0 0 59 26 27
2018 IS 24 36 19 11 9 1 0 61 20 103
2018 IS-04 27 38 13 9 11 2 0 66 20 45
2018 IS-05 10 35 25 15 15 0 0 45 30 20
2018 IS-06 27 33 27 13 0 0 0 60 13 15
2017 IS 11 45 20 17 4 3 0 58 22 99
2017 IS-03 14 29 43 7 0 7 0 46 8 14
2017 IS-04 14 43 14 19 4 5 0 60 25 42
2017 IS-05 5 48 15 21 10 0 0 53 32 19
2017 IS-06 0 58 25 17 0 0 0 58 17 12

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 23 25 26 11 13 0 1 49 25 107
2019 IS-03 30 10 30 5 20 0 5 42 26 20
2019 IS-04 19 35 24 14 8 0 0 54 22 37
2019 IS-05 15 33 22 15 15 0 0 48 30 27
2018 IS 17 25 26 14 16 0 2 43 30 102
2018 IS-04 20 25 32 11 11 0 0 45 23 44
2018 IS-05 11 32 26 16 11 0 5 44 28 19
2017 IS 16 22 19 16 27 0 0 37 44 96
2017 IS-03 14 29 14 21 21 0 0 43 43 14
2017 IS-04 17 22 22 12 27 0 0 39 39 41
2017 IS-05 17 28 17 21 17 0 0 45 38 18
2017 IS-06 9 18 9 28 36 0 0 28 63 11

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 12 27 29 17 15 0 0 39 32 107
2019 IS-03 20 45 25 10 0 0 0 65 10 20
2019 IS-04 8 24 35 14 19 0 0 32 32 37
2019 IS-05 4 33 30 26 7 0 0 37 33 27
2018 IS 9 23 31 20 17 1 0 32 37 102
2018 IS-04 5 25 32 16 20 2 0 30 37 44
2018 IS-05 5 16 53 11 16 0 0 21 26 19
2017 IS 10 23 27 27 13 0 0 34 40 98
2017 IS-03 7 29 21 21 21 0 0 36 43 14
2017 IS-04 12 31 22 25 10 0 0 44 34 41
2017 IS-05 0 21 21 48 10 0 0 21 57 19
2017 IS-06 0 8 34 25 33 0 0 8 58 12

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 10 26 30 19 15 0 0 36 34 105
2019 IS-03 10 35 30 25 0 0 0 45 25 20
2019 IS-04 6 28 31 19 17 0 0 33 36 36
2019 IS-05 7 22 33 15 22 0 0 30 37 27
2018 IS 11 33 25 20 9 1 1 45 29 102
2018 IS-04 7 36 23 18 14 2 0 44 33 44
2018 IS-05 11 37 21 21 11 0 0 47 32 19
2017 IS 11 26 30 22 11 0 0 37 33 97
2017 IS-03 14 21 36 7 21 0 0 36 29 14
2017 IS-04 10 32 29 22 7 0 0 42 29 41
2017 IS-05 0 16 43 41 0 0 0 16 41 19
2017 IS-06 0 18 18 18 45 0 0 18 63 11

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 22 20 28 16 12 2 0 42 29 106
2019 IS-03 40 35 25 0 0 0 0 75 0 20
2019 IS-04 11 17 36 14 19 3 0 29 34 36
2019 IS-05 22 11 30 26 7 4 0 35 35 27
2018 IS 9 26 27 18 18 2 1 36 37 101
2018 IS-04 2 32 30 16 18 2 0 35 35 44
2018 IS-05 11 22 28 28 11 0 0 33 39 18
2017 IS 14 24 26 17 17 1 0 39 34 98
2017 IS-03 7 29 36 14 14 0 0 36 29 14
2017 IS-04 17 29 22 15 15 2 0 48 30 41
2017 IS-05 11 10 37 27 15 0 0 21 42 19
2017 IS-06 0 17 34 8 41 0 0 17 50 12

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 29 24 25 10 11 0 1 53 22 105
2019 IS-03 35 40 25 0 0 0 0 75 0 20
2019 IS-04 34 20 23 11 9 0 3 56 21 35
2019 IS-05 22 26 30 11 11 0 0 48 22 27
2018 IS 24 29 15 18 14 1 0 53 32 101
2018 IS-04 28 30 14 9 16 2 0 60 26 43
2018 IS-05 11 37 21 21 11 0 0 47 32 19
2017 IS 32 25 24 8 11 0 0 56 19 98
2017 IS-03 36 29 7 14 14 0 0 64 29 14
2017 IS-04 39 20 27 7 7 0 0 59 15 41
2017 IS-05 21 21 42 16 0 0 0 42 16 19
2017 IS-06 8 25 25 0 41 0 0 34 41 12

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 21 27 24 14 14 0 0 48 28 106
2019 IS-03 40 30 20 10 0 0 0 70 10 20
2019 IS-04 11 30 32 14 14 0 0 41 27 37
2019 IS-05 22 33 15 15 15 0 0 56 30 27
2018 IS 21 20 23 23 14 1 0 41 37 102
2018 IS-04 18 18 30 16 16 2 0 37 33 44
2018 IS-05 16 32 11 32 11 0 0 47 42 19
2017 IS 13 26 31 21 9 0 0 39 30 98
2017 IS-03 29 14 29 7 21 0 0 43 29 14
2017 IS-04 10 32 24 25 10 0 0 42 34 41
2017 IS-05 11 21 41 27 0 0 0 32 27 19
2017 IS-06 8 8 42 25 16 0 0 17 41 12

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 24 33 25 10 8 0 0 57 18 105
2019 IS-03 42 21 21 11 5 0 0 63 16 19
2019 IS-04 17 44 25 8 6 0 0 61 14 36
2019 IS-05 22 30 30 7 11 0 0 52 19 27
2018 IS 22 28 32 9 8 1 1 51 17 104
2018 IS-04 27 27 27 13 4 2 0 55 18 45
2018 IS-05 20 30 20 10 20 0 0 50 30 20
2017 IS 15 40 29 9 6 1 0 56 16 98
2017 IS-03 7 36 36 7 14 0 0 43 21 14
2017 IS-04 12 44 27 10 7 0 0 56 17 41
2017 IS-05 16 32 36 11 0 5 0 50 11 19
2017 IS-06 8 50 34 0 8 0 0 58 8 12

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 16 32 25 19 8 0 0 49 27 105
2019 IS-03 21 32 26 16 5 0 0 53 21 19
2019 IS-04 6 47 22 11 14 0 0 53 25 36
2019 IS-05 15 22 33 26 4 0 0 37 30 27
2018 IS 13 32 33 13 8 2 0 45 22 104
2018 IS-04 20 31 27 11 9 2 0 52 20 45
2018 IS-05 10 25 40 15 10 0 0 35 25 20
2017 IS 11 34 33 15 7 0 0 45 23 98
2017 IS-03 7 29 14 29 21 0 0 36 50 14
2017 IS-04 15 29 39 10 7 0 0 44 17 41
2017 IS-05 5 37 42 16 0 0 0 42 16 19
2017 IS-06 17 24 33 17 8 0 0 41 25 12

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 22 30 29 14 5 0 0 52 19 105
2019 IS-03 16 47 21 11 5 0 0 63 16 19
2019 IS-04 31 28 31 6 6 0 0 58 11 36
2019 IS-05 15 26 30 22 7 0 0 41 30 27
2018 IS 26 27 27 6 12 2 0 54 18 103
2018 IS-04 27 27 29 4 11 2 0 55 16 45
2018 IS-05 20 30 20 10 20 0 0 50 30 20
2017 IS 12 43 25 11 9 0 0 55 21 98
2017 IS-03 7 36 29 7 21 0 0 43 29 14
2017 IS-04 12 39 27 12 10 0 0 51 22 41
2017 IS-05 16 57 21 5 0 0 0 73 5 19
2017 IS-06 17 42 25 0 16 0 0 59 16 12

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 48 19 22 7 4 0 0 67 11 104
2019 IS-03 47 16 32 5 0 0 0 63 5 19
2019 IS-04 46 23 26 3 3 0 0 69 6 35
2019 IS-05 48 22 15 7 7 0 0 70 15 27

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 31 34 17 13 4 0 0 66 17 105
2019 IS-03 37 42 16 0 5 0 0 79 5 19
2019 IS-04 31 31 19 17 3 0 0 61 19 36
2019 IS-05 30 33 15 19 4 0 0 63 22 27
2018 IS 20 38 21 11 9 1 0 59 20 103
2018 IS-04 23 36 25 11 2 2 0 60 14 44
2018 IS-05 10 35 25 15 15 0 0 45 30 20
2017 IS 27 30 24 15 5 0 0 56 20 97
2017 IS-03 23 15 38 8 15 0 0 38 23 13
2017 IS-04 17 34 27 17 5 0 0 51 22 41
2017 IS-05 37 42 5 16 0 0 0 79 16 19
2017 IS-06 25 16 42 17 0 0 0 41 17 12

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 48 24 19 5 4 0 1 72 9 105
2019 IS-03 53 26 16 5 0 0 0 79 5 19
2019 IS-04 50 25 22 3 0 0 0 75 3 36
2019 IS-05 41 26 22 4 7 0 0 67 11 27
2018 IS 42 24 14 13 4 0 3 68 17 104
2018 IS-04 47 22 13 9 4 0 4 72 14 45
2018 IS-05 35 35 10 10 10 0 0 70 20 20
2017 IS 42 30 20 2 6 0 0 72 8 98
2017 IS-03 36 57 7 0 0 0 0 93 0 14
2017 IS-04 44 29 17 2 7 0 0 73 10 41
2017 IS-05 43 27 20 5 5 0 0 69 11 19
2017 IS-06 34 8 41 0 17 0 0 42 17 12

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 68 13 9 1 2 1 7 88 3 104
2019 IS-03 68 5 21 0 0 0 5 78 0 19
2019 IS-04 63 29 3 0 3 0 3 94 3 35
2019 IS-05 78 7 7 0 4 4 0 88 4 27
2018 IS 62 19 8 6 1 0 5 85 7 104
2018 IS-04 67 18 7 2 2 0 4 88 5 45
2018 IS-05 65 20 0 10 0 0 5 89 11 20

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 78 10 7 1 2 1 2 90 3 107
2019 IS-03 60 20 10 0 5 5 0 84 5 20
2019 IS-04 81 11 5 0 0 0 3 94 0 37
2019 IS-05 78 4 11 4 4 0 0 81 7 27
2018 IS 64 22 5 1 4 0 4 90 5 103
2018 IS-03 53 27 20 0 0 0 0 80 0 15
2018 IS-04 67 20 2 2 4 0 4 91 7 45
2018 IS-05 65 20 5 0 5 0 5 89 5 20
2017 IS 71 11 10 6 1 0 1 83 7 98
2017 IS-03 64 0 21 7 7 0 0 64 14 14
2017 IS-04 71 15 9 5 0 0 0 86 5 41
2017 IS-05 69 15 5 5 0 0 5 89 6 19
2017 IS-06 66 17 8 8 0 0 0 83 8 12

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 51 27 13 5 2 1 1 80 7 106
2019 IS-03 50 25 15 0 5 5 0 79 5 20
2019 IS-04 38 35 16 5 3 0 3 75 8 37
2019 IS-05 59 19 11 11 0 0 0 78 11 27
2018 IS 41 33 16 1 8 0 1 75 9 104
2018 IS-04 44 33 13 0 9 0 0 78 9 45
2018 IS-05 40 40 0 5 15 0 0 80 20 20
2017 IS 45 39 11 5 0 0 0 84 5 98
2017 IS-03 50 29 14 7 0 0 0 79 7 14
2017 IS-04 41 42 12 5 0 0 0 83 5 41
2017 IS-05 48 43 10 0 0 0 0 90 0 19
2017 IS-06 58 25 17 0 0 0 0 83 0 12

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 51 21 17 5 6 1 0 73 10 107
2019 IS-03 35 20 25 5 10 5 0 58 16 20
2019 IS-04 57 22 16 3 3 0 0 78 5 37
2019 IS-05 48 19 22 4 7 0 0 67 11 27
2018 IS 44 25 17 4 9 0 1 70 13 104
2018 IS-04 51 27 13 0 9 0 0 78 9 45
2018 IS-05 30 35 10 5 20 0 0 65 25 20
2017 IS 54 18 18 6 4 0 0 73 10 98
2017 IS-03 43 14 29 0 14 0 0 57 14 14
2017 IS-04 49 27 20 0 4 0 0 76 4 41
2017 IS-05 69 11 5 15 0 0 0 80 15 19
2017 IS-06 66 8 17 8 0 0 0 75 8 12

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 58 9 6 2 1 1 23 89 4 107
2019 IS-03 60 5 0 0 0 5 30 100 0 20
2019 IS-04 59 5 8 0 0 0 27 89 0 37
2019 IS-05 52 15 4 0 4 0 26 90 5 27
2018 IS 47 10 9 1 2 1 31 83 4 103
2018 IS-04 53 7 7 0 0 2 31 90 0 45
2018 IS-05 40 10 10 5 5 0 30 71 14 20
2018 IS-06 33 33 27 0 7 0 0 67 7 15
2017 IS 63 8 6 1 0 0 22 91 1 98
2017 IS-03 79 0 0 7 0 0 14 92 8 14
2017 IS-04 51 10 5 0 0 0 34 93 0 41
2017 IS-05 64 16 0 0 0 0 20 100 0 19
2017 IS-06 59 8 33 0 0 0 0 67 0 12

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 69 19 7 0 0 1 5 93 0 106
2019 IS-03 63 16 5 0 0 5 11 94 0 19
2019 IS-04 65 22 8 0 0 0 5 91 0 37
2019 IS-05 74 11 11 0 0 0 4 88 0 27
2018 IS 56 26 12 1 2 1 3 85 3 104
2018 IS-04 56 22 11 2 4 2 2 81 7 45
2018 IS-05 55 15 25 0 0 0 5 74 0 20
2017 IS 69 17 6 4 0 0 4 89 4 96
2017 IS-03 71 14 7 7 0 0 0 86 7 14
2017 IS-04 71 20 2 2 0 0 5 95 3 41
2017 IS-05 64 26 5 0 0 0 5 94 0 19
2017 IS-06 63 9 18 9 0 0 0 72 9 11

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 70 12 5 5 1 2 6 89 6 107
2019 IS-03 55 15 5 10 5 10 0 78 17 20
2019 IS-04 65 14 5 5 0 0 11 88 6 37
2019 IS-05 85 11 0 0 0 0 4 100 0 27
2018 IS 64 10 10 7 6 1 3 77 13 104
2018 IS-04 67 7 13 7 4 2 0 75 11 45
2018 IS-05 75 10 5 0 5 0 5 89 5 20
2017 IS 63 12 7 6 9 0 2 77 16 98
2017 IS-03 43 14 14 7 21 0 0 57 29 14
2017 IS-04 69 7 7 7 5 0 5 80 12 41
2017 IS-05 80 15 0 5 0 0 0 95 5 19
2017 IS-06 75 8 8 0 8 0 0 83 8 12

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 57 29 8 3 0 1 2 88 3 106
2019 IS-03 70 15 10 0 0 5 0 89 0 20
2019 IS-04 41 38 11 5 0 0 5 83 6 37
2019 IS-05 54 35 8 4 0 0 0 88 4 26
2018 IS 40 35 13 9 1 0 3 77 10 104
2018 IS-04 38 38 11 11 0 0 2 77 11 45
2018 IS-05 45 25 15 5 5 0 5 74 11 20
2017 IS 47 29 12 7 3 0 1 78 11 95
2017 IS-03 50 29 7 0 14 0 0 79 14 14
2017 IS-04 41 31 10 13 3 0 3 73 16 39
2017 IS-05 51 27 17 6 0 0 0 78 6 18
2017 IS-06 66 25 8 0 0 0 0 92 0 12

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 9 22 50 12 6 0 0 32 18 107
2019 IS-03 10 25 50 10 5 0 0 35 15 20
2019 IS-04 8 24 49 14 5 0 0 32 19 37
2019 IS-05 7 22 59 7 4 0 0 30 11 27
2018 IS 9 28 38 15 10 0 0 37 25 104
2018 IS-04 11 29 38 7 16 0 0 40 22 45
2018 IS-05 10 20 45 15 10 0 0 30 25 20
2017 IS 4 30 37 21 8 0 0 34 29 99
2017 IS-03 14 14 43 29 0 0 0 29 29 14
2017 IS-04 2 38 31 17 12 0 0 40 29 42
2017 IS-05 0 37 32 31 0 0 0 37 31 19
2017 IS-06 0 8 50 16 25 0 0 8 41 12

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 8 28 40 20 4 0 0 23 36 107
2019 IS-03 10 15 45 25 5 0 0 30 25 20
2019 IS-04 8 38 41 11 3 0 0 14 46 37
2019 IS-05 4 22 52 22 0 0 0 22 26 27
2018 IS 12 28 38 14 9 0 0 22 40 103
2018 IS-04 13 20 47 9 11 0 0 20 33 45
2018 IS-05 11 37 32 21 0 0 0 21 47 19
2017 IS 7 21 54 11 6 0 0 17 29 98
2017 IS-03 14 21 43 7 14 0 0 21 36 14
2017 IS-04 7 17 57 14 5 0 0 19 24 42
2017 IS-05 0 27 62 11 0 0 0 11 27 18
2017 IS-06 17 41 34 8 0 0 0 8 58 12
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 23 32 25 12 7 1 0 24 76 107
2019 IS-03 20 35 20 10 15 0 0 20 80 20
2019 IS-04 24 41 19 11 3 3 0 25 75 37
2019 IS-05 15 26 30 22 7 0 0 15 85 27
2018 IS 19 33 24 13 12 0 0 19 81 104
2018 IS-04 20 31 29 9 11 0 0 20 80 45
2018 IS-05 10 45 20 15 10 0 0 10 90 20
2017 IS 21 22 18 17 17 3 1 22 78 99
2017 IS-03 29 21 14 14 14 7 0 31 69 14
2017 IS-04 24 19 17 22 17 2 0 24 76 42
2017 IS-05 27 36 16 16 5 0 0 27 73 19
2017 IS-06 8 25 24 17 17 0 8 9 91 12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 56 44 81
2019 IS-03 56 44 16
2019 IS-04 56 44 27
2019 IS-05 43 57 23

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 41 59 81
2019 IS-03 56 44 16
2019 IS-04 33 67 27
2019 IS-05 57 43 23
2018 IS 33 67 84
2018 IS-04 28 72 36
2018 IS-05 39 61 18

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 33 25 15 10 11 0 6 61 23 106
2019 IS-03 47 16 16 5 16 0 0 63 21 19
2019 IS-04 32 22 22 8 8 0 8 59 18 37
2019 IS-05 26 30 11 19 15 0 0 56 33 27
2018 IS 33 22 10 13 13 0 10 61 29 104
2018 IS-04 36 29 16 2 9 0 9 71 12 45
2018 IS-05 10 15 5 35 25 0 10 28 67 20

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 9 28 20 21 15 4 4 40 39 81
2019 IS-03 19 44 6 6 19 0 6 67 27 16
2019 IS-04 4 44 15 19 7 7 4 54 29 27
2019 IS-05 9 17 35 22 13 0 4 27 36 23
2018 IS 11 29 20 20 13 4 4 42 36 84
2018 IS-04 6 25 22 22 11 8 6 35 39 36
2018 IS-05 0 39 17 22 17 0 6 41 41 18
2017 IS 7 22 11 30 23 4 4 31 58 74
2017 IS-04 6 19 10 39 23 0 3 26 64 31
2017 IS-05 0 22 13 29 22 7 7 25 59 14
2017 IS-06 20 20 10 20 10 9 10 50 38 10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 4 18 20 28 25 4 3 23 56 80
2019 IS-03 0 19 19 44 19 0 0 19 63 16
2019 IS-04 4 31 12 19 15 12 8 43 43 26
2019 IS-05 4 13 22 26 35 0 0 17 61 23
2018 IS 6 10 13 24 38 2 7 17 68 84
2018 IS-04 3 14 8 28 36 3 8 19 72 36
2018 IS-05 6 0 11 22 50 0 11 6 81 18
2017 IS 0 5 9 12 66 5 1 6 84 74
2017 IS-04 0 3 13 13 71 0 0 3 84 31
2017 IS-05 0 0 6 22 58 7 7 0 93 14
2017 IS-06 0 10 20 10 41 19 0 13 63 10
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