2019 Public Service Employee Survey Results by Theme for Department of National Defence by Question 94. Please indicate your occupational group and level. Occupational group and level - SW

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 60 32 5 2 2 0 0 92 3 65
2019 SW-02 59 35 4 0 2 0 0 93 2 46
2018 SW 55 39 5 0 0 0 0 95 0 56
2018 SW-02 50 43 8 0 0 0 0 93 0 40
2017 SW 50 38 9 3 0 0 0 88 3 58
2017 SW-02 49 38 11 2 0 0 0 87 2 45
2014 SW 48 45 3 1 3 0 0 93 4 73
2014 SW-02 45 47 3 2 3 0 0 92 5 62
2011 SW 66 32 0 2 0 0 0 98 2 62
2011 SW-02 68 33 0 0 0 0 0 100 0 40
2008 SW 65 32 3 0 0 0 0 97 0 31
2008 SW-02 68 32 0 0 0 0 0 100 0 22

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 34 35 12 12 6 0 0 69 18 65
2019 SW-02 37 33 13 13 4 0 0 70 17 46
2018 SW 20 33 13 22 11 0 0 54 33 54
2018 SW-02 18 31 15 23 13 0 0 49 36 39
2017 SW 23 37 16 10 14 0 0 60 24 57
2017 SW-02 20 36 16 11 16 0 0 57 27 44

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 65 31 3 0 2 0 0 95 2 65
2019 SW-02 65 30 2 0 2 0 0 96 2 46
2018 SW 63 35 2 0 0 0 0 98 0 54
2018 SW-02 56 41 3 0 0 0 0 97 0 39
2017 SW 74 24 2 0 0 0 0 98 0 57
2017 SW-02 70 27 2 0 0 0 0 98 0 44
2014 SW 78 17 2 1 1 0 0 95 3 73
2014 SW-02 80 14 3 2 2 0 0 94 3 62
2011 SW 81 18 2 0 0 0 0 98 0 62
2011 SW-02 80 18 3 0 0 0 0 98 0 40

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 52 32 12 3 0 0 0 85 3 65
2019 SW-02 54 33 11 2 0 0 0 87 2 46
2018 SW 39 50 6 6 0 0 0 89 6 54
2018 SW-02 33 56 5 5 0 0 0 90 5 39
2017 SW 43 39 18 0 0 0 0 82 0 56
2017 SW-02 42 37 21 0 0 0 0 79 0 43
2014 SW 49 37 6 1 5 1 0 87 6 72
2014 SW-02 45 41 7 2 3 2 0 88 5 62
2011 SW 66 31 0 3 0 0 0 97 3 62
2011 SW-02 68 30 0 3 0 0 0 98 3 40
2008 SW 58 35 3 3 0 0 0 94 3 31
2008 SW-02 64 32 5 0 0 0 0 95 0 22

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 31 31 16 9 11 2 0 63 21 64
2019 SW-02 31 29 20 9 9 2 0 61 18 45
2018 SW 29 29 16 27 0 0 0 57 27 56
2018 SW-02 20 35 13 33 0 0 0 55 33 40
2017 SW 37 25 16 12 10 0 0 62 23 57
2017 SW-02 36 23 16 11 14 0 0 59 25 44
2014 SW 30 37 16 7 9 1 0 68 16 73
2014 SW-02 32 33 19 6 8 2 0 66 15 62
2011 SW 35 35 23 3 3 0 0 71 6 62
2011 SW-02 28 40 25 5 3 0 0 68 8 40

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 34 31 13 17 5 0 0 66 22 64
2019 SW-02 33 33 11 18 4 0 0 67 22 45
2018 SW 23 38 20 16 4 0 0 61 20 56
2018 SW-02 15 40 25 15 5 0 0 55 20 40
2017 SW 30 35 13 9 14 0 0 65 23 57
2017 SW-02 30 34 11 7 18 0 0 64 25 44
2014 SW 32 34 11 16 6 0 0 67 22 73
2014 SW-02 34 31 13 18 5 0 0 65 22 62
2011 SW 32 40 15 10 3 0 0 73 13 62
2011 SW-02 28 43 20 10 0 0 0 70 10 40
2008 SW 29 23 19 16 13 0 0 52 29 31
2008 SW-02 27 23 18 18 14 0 0 50 32 22

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 35 23 14 12 9 5 2 62 23 65
2019 SW-02 37 20 13 13 9 7 2 62 24 46
2018 SW 23 29 23 13 13 0 0 52 25 56
2018 SW-02 15 28 23 18 18 0 0 43 35 40
2017 SW 33 24 17 10 10 5 0 60 22 58
2017 SW-02 33 20 16 11 13 7 0 57 26 45
2014 SW 29 26 16 12 13 4 0 57 26 73
2014 SW-02 25 29 16 14 11 5 0 57 27 62
2011 SW 31 29 23 11 3 2 2 62 15 62
2011 SW-02 25 33 25 13 3 3 0 59 15 40
2008 SW 35 23 10 13 10 10 0 64 25 31
2008 SW-02 36 23 5 14 9 14 0 68 26 22
Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 45 22 22 3 3 2 5 70 7 65
2019 SW-02 48 22 20 4 2 0 4 73 7 46

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 41 33 11 3 5 6 2 80 8 64
2019 SW-02 41 35 11 4 2 4 2 81 7 46
2018 SW 29 39 20 5 5 2 0 69 11 56
2018 SW-02 28 38 23 5 5 3 0 67 10 40
2017 SW 31 31 19 12 5 0 2 63 17 58
2017 SW-02 31 31 16 16 4 0 2 64 20 45
2014 SW 33 27 9 14 12 5 0 63 27 73
2014 SW-02 32 23 11 16 11 6 0 59 29 62
2011 SW 46 25 8 7 10 3 2 74 17 61
2011 SW-02 41 28 10 10 8 3 0 71 18 39
2008 SW 35 23 10 16 16 0 0 58 32 31
2008 SW-02 32 23 14 14 18 0 0 55 32 22

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 38 32 5 17 3 3 2 74 21 65
2019 SW-02 43 35 2 17 0 0 2 80 18 46
2018 SW 30 38 20 7 5 0 0 68 13 56
2018 SW-02 25 35 25 10 5 0 0 60 15 40
2017 SW 29 33 16 14 7 0 2 63 21 58
2017 SW-02 29 31 11 18 9 0 2 61 27 45
2014 SW 32 30 5 16 16 1 0 63 32 73
2014 SW-02 32 26 6 19 16 2 0 58 35 62
2011 SW 38 31 15 5 11 0 0 69 16 61
2011 SW-02 38 31 18 5 8 0 0 69 13 39
2008 SW 32 39 6 6 13 3 0 73 20 31
2008 SW-02 27 45 0 5 18 5 0 76 24 22

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 38 22 17 9 11 2 2 62 21 65
2019 SW-02 41 22 15 9 11 0 2 64 20 46
2018 SW 25 27 16 16 16 0 0 52 32 56
2018 SW-02 20 28 10 23 20 0 0 48 43 40
2017 SW 33 24 15 10 14 0 3 59 25 58
2017 SW-02 31 27 16 7 16 0 4 60 23 45
2014 SW 34 23 8 18 17 0 0 57 35 73
2014 SW-02 30 23 10 19 18 0 0 53 37 62

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 26 32 22 14 5 2 0 59 19 65
2019 SW-02 28 28 24 13 4 2 0 58 18 46
2018 SW 26 33 7 14 14 5 0 63 30 57
2018 SW-02 24 32 10 15 15 5 0 59 31 41
2017 SW 24 33 15 19 5 3 0 59 25 58
2017 SW-02 22 33 16 20 4 4 0 58 26 45
2014 SW 31 19 22 8 16 4 0 52 25 73
2014 SW-02 32 14 26 10 13 5 0 49 24 62
2011 SW 35 24 11 13 11 3 2 63 25 62
2011 SW-02 33 30 10 10 10 5 3 68 22 40

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 22 30 20 17 9 2 0 52 27 64
2019 SW-02 22 27 24 16 9 2 0 50 25 45
2018 SW 25 28 12 21 14 0 0 53 35 57
2018 SW-02 20 27 15 22 17 0 0 46 39 41
2017 SW 21 33 12 21 14 0 0 53 35 58
2017 SW-02 18 36 9 22 16 0 0 53 38 45
2014 SW 23 22 22 15 16 3 0 46 31 73
2014 SW-02 24 19 25 14 14 3 0 45 30 62
2011 SW 23 34 16 13 15 0 0 56 27 62
2011 SW-02 23 28 23 20 8 0 0 50 28 40
2008 SW 16 23 19 19 19 3 0 40 40 31
2008 SW-02 14 18 23 14 27 5 0 33 43 22

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 17 23 29 17 12 2 0 41 30 65
2019 SW-02 20 22 26 20 11 2 0 42 31 46
2018 SW 21 27 18 21 13 0 0 48 34 56
2018 SW-02 20 20 23 23 15 0 0 40 38 40
2017 SW 17 24 17 28 12 2 0 42 41 58
2017 SW-02 16 29 13 27 13 2 0 45 41 45
2014 SW 15 26 29 15 16 0 0 41 31 73
2014 SW-02 16 26 33 13 13 0 0 42 26 62
2011 SW 13 31 16 29 11 0 0 44 40 62
2011 SW-02 18 23 20 33 8 0 0 40 40 40
2008 SW 13 13 19 19 29 6 0 28 52 31
2008 SW-02 14 5 23 18 36 5 0 19 57 22

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 18 31 17 22 12 0 0 49 34 65
2019 SW-02 20 30 17 22 11 0 0 50 33 46
2018 SW 21 21 14 20 21 2 0 44 42 56
2018 SW-02 18 18 18 20 25 3 0 36 46 40
2017 SW 17 31 7 17 24 3 0 50 43 58
2017 SW-02 16 29 7 18 27 4 0 47 47 45
2014 SW 20 24 20 14 21 0 0 45 35 73
2014 SW-02 19 24 22 15 19 0 0 43 35 62
2011 SW 23 31 15 15 18 0 0 53 32 62
2011 SW-02 20 28 20 20 13 0 0 48 33 40
2008 SW 19 19 6 32 16 6 0 41 52 31
2008 SW-02 18 14 9 27 23 9 0 35 55 22
Top of Page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 25 32 20 12 11 0 0 57 23 65
2019 SW-02 24 35 24 9 9 0 0 59 17 46
2018 SW 14 21 29 21 14 0 0 36 36 56
2018 SW-02 10 20 25 28 18 0 0 30 45 40
2017 SW 19 23 17 24 17 0 0 42 41 58
2017 SW-02 22 13 18 24 22 0 0 36 47 45
2014 SW 24 36 8 22 10 0 0 60 32 73
2014 SW-02 22 36 10 22 10 0 0 58 32 62
2011 SW 18 40 18 18 6 0 0 58 24 62
2011 SW-02 13 45 20 18 5 0 0 58 23 40

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 48 34 9 8 0 0 0 83 8 64
2019 SW-02 49 36 7 9 0 0 0 84 9 45
2018 SW 39 38 13 9 2 0 0 77 11 56
2018 SW-02 38 38 10 13 3 0 0 75 15 40
2017 SW 36 50 9 5 0 0 0 86 5 58
2017 SW-02 40 47 7 7 0 0 0 87 7 45

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 34 31 17 6 6 5 2 69 13 65
2019 SW-02 39 28 17 9 2 2 2 70 11 46
2018 SW 21 43 18 13 5 0 0 64 18 56
2018 SW-02 20 43 18 13 8 0 0 63 20 40
2017 SW 22 33 19 14 10 0 2 56 24 58
2017 SW-02 24 33 18 13 9 0 2 59 23 45
2014 SW 27 31 13 19 10 0 0 58 29 73
2014 SW-02 26 27 15 22 10 0 0 52 32 62
2011 SW 30 30 15 8 18 0 0 59 26 61
2011 SW-02 33 28 13 10 15 0 0 62 26 39
2008 SW 26 29 10 19 16 0 0 55 35 31
2008 SW-02 27 23 14 23 14 0 0 50 36 22

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 28 37 14 17 5 0 0 65 22 65
2019 SW-02 33 33 15 15 4 0 0 65 20 46
2018 SW 36 34 14 14 2 0 0 70 16 56
2018 SW-02 38 33 18 13 0 0 0 70 13 40
2017 SW 24 45 14 10 7 0 0 69 17 58
2017 SW-02 27 42 18 7 7 0 0 69 13 45
2014 SW 16 48 9 19 8 0 0 64 26 73
2014 SW-02 18 46 11 21 5 0 0 64 26 62
2011 SW 23 41 13 11 11 0 0 64 23 61
2011 SW-02 21 41 15 15 8 0 0 62 23 39
2008 SW 19 42 13 16 10 0 0 61 26 31
2008 SW-02 18 45 5 18 14 0 0 64 32 22

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 20 34 6 25 15 0 0 54 40 65
2019 SW-02 22 33 9 22 15 0 0 54 37 46
2018 SW 22 31 20 16 11 0 0 53 27 55
2018 SW-02 21 26 18 21 15 0 0 46 36 39
2017 SW 17 34 24 7 15 2 0 52 23 58
2017 SW-02 18 29 27 9 16 2 0 48 25 45
2014 SW 20 25 18 18 20 0 0 45 37 73
2014 SW-02 21 26 21 13 19 0 0 47 32 62
2011 SW 15 31 13 23 16 2 0 47 40 61
2011 SW-02 13 33 15 25 13 3 0 46 38 40
2008 SW 13 26 19 19 23 0 0 39 42 31
2008 SW-02 9 32 14 18 27 0 0 41 45 22

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 11 11 20 15 34 2 8 24 54 65
2019 SW-02 13 11 20 17 30 2 7 26 52 46
2018 SW 5 5 21 12 47 0 9 12 65 57
2018 SW-02 5 7 15 15 49 0 10 14 70 41
2017 SW 7 12 21 10 33 3 14 23 52 58
2017 SW-02 7 13 18 11 33 4 13 24 54 45
2014 SW 7 8 9 21 41 0 14 17 72 73
2014 SW-02 6 10 8 23 40 0 13 18 72 62
2011 SW 5 15 13 26 29 2 11 22 63 62
2011 SW-02 3 8 15 33 30 0 13 11 71 40
2008 SW 6 10 6 19 48 6 3 18 75 31
2008 SW-02 5 9 5 18 50 9 5 16 79 22

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 48 39 9 0 2 2 0 89 2 64
2019 SW-02 53 40 4 0 2 0 0 93 2 45

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 52 9 8 6 5 6 14 76 14 64
2019 SW-02 51 9 7 7 7 4 16 75 17 45

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 36 27 19 13 5 0 2 63 17 64
2019 SW-02 38 24 18 13 4 0 2 64 18 45

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 31 28 14 14 8 2 3 62 23 64
2019 SW-02 31 27 16 11 9 2 4 62 21 45

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 34 17 11 17 9 8 3 58 30 64
2019 SW-02 37 15 13 13 11 7 4 59 27 46

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 73 13 5 2 3 3 2 90 5 64
2019 SW-02 78 11 4 0 2 2 2 93 2 45

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 70 10 6 3 2 6 3 88 5 63
2019 SW-02 64 14 7 2 2 7 5 87 5 44

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 73 9 0 0 3 5 9 96 4 64
2019 SW-02 71 11 0 0 2 4 11 97 3 45

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 25 40 5 20 11 0 0 65 31 65
2019 SW-02 22 39 4 22 13 0 0 61 35 46
2018 SW 15 28 22 17 19 0 0 43 35 54
2018 SW-02 13 23 26 15 23 0 0 36 38 39
2017 SW 17 37 14 17 14 0 0 55 31 57
2017 SW-02 18 36 9 18 18 0 0 55 36 44
2014 SW 12 32 7 24 25 0 0 44 49 73
2014 SW-02 14 28 8 23 26 0 0 43 49 62
2011 SW 18 42 19 15 6 0 0 60 21 62
2011 SW-02 18 40 23 15 5 0 0 58 20 40

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 22 31 17 22 9 0 0 52 31 65
2019 SW-02 20 26 22 22 11 0 0 46 33 46
2018 SW 20 17 19 20 24 0 0 37 44 54
2018 SW-02 18 13 15 23 31 0 0 31 54 39
2017 SW 17 28 23 10 21 0 0 46 31 57
2017 SW-02 18 25 18 14 25 0 0 43 39 44
2014 SW 15 32 17 19 17 0 0 47 36 73
2014 SW-02 18 27 19 19 18 0 0 44 37 62

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 38 36 14 9 3 0 0 73 13 64
2019 SW-02 33 40 11 13 2 0 0 73 16 45
2018 SW 24 30 17 17 13 0 0 54 30 54
2018 SW-02 23 26 15 21 15 0 0 49 36 39
2017 SW 21 46 9 12 12 0 0 67 24 57
2017 SW-02 20 43 7 14 16 0 0 64 30 44
2014 SW 23 44 17 4 12 0 0 67 16 73
2014 SW-02 22 43 19 5 11 0 0 65 16 62
2011 SW 37 40 13 6 3 0 0 77 10 62
2011 SW-02 40 40 15 5 0 0 0 80 5 40

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 20 34 18 14 8 5 2 57 23 65
2019 SW-02 20 26 20 17 9 7 2 50 29 46
2018 SW 9 35 25 21 9 2 0 45 30 57
2018 SW-02 10 29 20 27 12 2 0 40 40 41
2017 SW 14 34 24 15 10 2 0 49 26 58
2017 SW-02 13 33 22 16 13 2 0 48 30 45

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 40 37 11 6 6 0 0 77 12 65
2019 SW-02 41 35 11 7 7 0 0 76 13 46
2018 SW 34 34 13 14 5 0 0 68 20 56
2018 SW-02 28 40 15 10 8 0 0 68 18 40
2017 SW 26 36 15 9 14 0 0 62 22 58
2017 SW-02 24 38 18 4 16 0 0 62 20 45
2014 SW 27 49 5 9 9 0 0 76 18 73
2014 SW-02 27 49 6 11 6 0 0 76 18 62
2011 SW 40 32 3 16 8 0 0 73 24 62
2011 SW-02 45 30 5 15 5 0 0 75 20 40

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 38 27 22 6 6 0 0 65 13 63
2019 SW-02 29 33 27 2 9 0 0 62 11 45
2018 SW 42 26 18 7 7 0 0 68 14 57
2018 SW-02 34 29 20 7 10 0 0 63 17 41
2017 SW 35 34 21 7 3 0 0 69 10 58
2017 SW-02 36 38 16 7 4 0 0 73 11 45
2014 SW 36 38 20 4 1 0 0 74 5 73
2014 SW-02 34 37 22 5 2 0 0 71 6 62
2011 SW 35 34 21 5 5 0 0 69 10 62
2011 SW-02 40 30 25 5 0 0 0 70 5 40
2008 SW 48 35 10 0 6 0 0 84 6 31
2008 SW-02 41 45 9 0 5 0 0 86 5 22

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 51 9 18 9 3 5 5 66 14 65
2019 SW-02 54 9 15 11 2 4 4 69 14 46
2017 SW 29 24 7 7 22 5 5 60 33 58
2017 SW-02 22 27 9 9 20 7 7 56 33 45
2014 SW 37 20 9 8 14 8 4 65 25 73
2014 SW-02 36 20 8 6 16 10 3 65 26 62
2011 SW 35 23 11 13 13 0 5 61 27 62
2011 SW-02 30 28 10 20 10 0 3 59 31 40

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 SW 11 57 32 65
2019 SW-02 13 57 30 46
2018 SW 15 51 35 55
2018 SW-02 18 46 36 39
2017 SW 12 55 33 58
2017 SW-02 11 56 33 45
2014 SW 16 50 33 72
2014 SW-02 13 52 35 61
2011 SW 3 65 32 62
2011 SW-02 3 63 35 40

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2014 SW 50 17 17 8 9999 8 12
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 47 45 2 2 3 2 0 94 5 64
2019 SW-02 47 44 2 2 2 2 0 93 5 45
2018 SW 50 37 7 6 0 0 0 87 6 54
2018 SW-02 51 38 5 5 0 0 0 90 5 39
2017 SW 41 48 5 3 0 0 2 91 3 58
2017 SW-02 42 47 4 4 0 0 2 91 5 45
2014 SW 46 37 8 3 6 0 0 83 9 73
2014 SW-02 47 38 7 3 5 0 0 85 8 62
2011 SW 52 37 6 3 0 2 0 90 3 62
2011 SW-02 50 40 5 3 0 3 0 92 3 40
2008 SW 48 35 6 3 6 0 0 84 10 31
2008 SW-02 45 41 5 0 9 0 0 86 9 22

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 29 34 23 9 3 2 0 64 13 65
2019 SW-02 30 28 28 11 2 0 0 59 13 46
2018 SW 21 39 23 12 5 0 0 60 18 57
2018 SW-02 15 39 24 15 7 0 0 54 22 41
2017 SW 22 45 14 10 7 2 0 68 17 58
2017 SW-02 24 44 11 9 9 2 0 70 18 45
2014 SW 28 37 13 8 10 4 0 68 19 73
2014 SW-02 29 35 16 9 8 3 0 66 18 62
2011 SW 32 37 24 3 3 0 0 69 6 62
2011 SW-02 35 38 25 0 3 0 0 73 3 40

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 5 32 23 26 14 0 0 40 37 65
2019 SW-02 7 37 17 24 15 0 0 39 43 46
2018 SW 7 20 35 22 16 0 0 38 27 55
2018 SW-02 10 23 30 23 15 0 0 38 33 40
2017 SW 9 24 28 26 10 0 3 37 34 58
2017 SW-02 7 24 29 27 11 0 2 39 32 45
2014 SW 8 21 28 31 12 0 0 43 29 73
2014 SW-02 8 21 30 27 14 0 0 41 29 62
2011 SW 8 21 31 26 10 2 3 37 31 62
2011 SW-02 5 25 25 30 13 0 3 44 31 40
2008 SW 19 19 26 29 6 0 0 35 39 31
2008 SW-02 23 23 23 27 5 0 0 32 45 22

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 17 31 30 8 14 0 0 22 48 64
2019 SW-02 16 40 27 7 11 0 0 18 56 45
2018 SW 25 18 31 18 7 0 0 25 44 55
2018 SW-02 25 20 33 20 3 0 0 23 45 40
2017 SW 15 22 33 21 7 0 2 28 38 58
2017 SW-02 18 18 36 20 9 0 0 29 36 45
2014 SW 10 26 29 20 14 1 0 34 36 73
2014 SW-02 8 27 30 22 11 2 0 34 36 62
2011 SW 13 20 31 21 11 0 3 34 34 61
2011 SW-02 10 25 33 20 10 0 3 31 36 40
2008 SW 23 13 23 23 19 0 0 42 35 31
2008 SW-02 27 18 14 27 14 0 0 41 45 22

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 20 34 26 2 15 2 2 17 56 65
2019 SW-02 22 41 22 2 11 0 2 13 64 46
2018 SW 25 20 20 24 9 0 2 33 46 55
2018 SW-02 30 18 18 28 5 0 3 33 49 40
2017 SW 12 24 28 22 10 2 2 34 38 58
2017 SW-02 11 29 27 20 11 2 0 32 41 45
2014 SW 20 26 28 16 5 4 0 22 48 72
2014 SW-02 18 29 26 17 5 5 0 23 50 61
2011 SW 18 26 25 13 13 0 5 28 47 61
2011 SW-02 13 33 28 13 10 0 5 24 47 40
2008 SW 19 26 35 10 10 0 0 19 45 31
2008 SW-02 27 27 27 14 5 0 0 18 55 22

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 2 8 32 31 26 0 2 58 9 65
2019 SW-02 2 9 37 26 24 0 2 51 11 46
2018 SW 4 15 20 47 13 0 2 61 19 55
2018 SW-02 3 15 18 50 13 0 3 64 18 40
2017 SW 3 9 28 33 22 0 5 58 13 58
2017 SW-02 4 4 31 31 24 0 4 58 9 45
2014 SW 4 7 26 43 20 0 0 63 11 70
2014 SW-02 2 3 28 47 20 0 0 67 5 59
2011 SW 2 8 21 41 23 0 5 67 10 61
2011 SW-02 0 8 28 43 20 0 3 64 8 40
2008 SW 13 3 23 32 29 0 0 61 16 31
2008 SW-02 14 5 27 36 18 0 0 55 18 22

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 18 20 32 17 8 3 2 26 40 65
2019 SW-02 17 24 33 13 9 2 2 23 43 46
2018 SW 16 22 29 16 13 2 2 30 40 55
2018 SW-02 18 25 33 13 10 0 3 23 44 40
2017 SW 17 17 26 19 19 0 2 38 35 58
2017 SW-02 16 20 24 20 20 0 0 40 36 45
2014 SW 9 18 28 24 16 4 1 42 28 73
2014 SW-02 8 18 28 24 16 5 2 42 27 62
2011 SW 10 18 25 31 11 0 5 45 29 61
2011 SW-02 5 25 25 30 13 0 3 44 31 40
2008 SW 13 7 47 23 10 0 0 33 20 30
2008 SW-02 10 10 48 29 5 0 0 33 19 21

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 18 32 29 14 6 0 0 20 51 65
2019 SW-02 17 37 28 11 7 0 0 17 54 46
2018 SW 17 26 20 22 11 2 2 35 44 54
2018 SW-02 18 28 18 23 13 0 0 36 46 39
2017 SW 7 30 28 19 14 2 2 34 38 58
2017 SW-02 7 27 31 18 16 2 0 34 34 45
2014 SW 7 16 38 24 12 1 1 37 24 73
2014 SW-02 6 19 37 24 11 2 0 36 26 62
2011 SW 13 11 28 21 21 2 3 45 26 61
2011 SW-02 13 10 30 20 25 3 0 46 23 40
2008 SW 10 23 32 13 23 0 0 35 32 31
2008 SW-02 9 23 41 14 14 0 0 27 32 22

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 20 17 35 6 17 2 3 24 39 65
2019 SW-02 22 17 37 4 13 2 4 19 42 46
2018 SW 20 27 20 22 9 2 0 31 48 55
2018 SW-02 23 33 20 15 8 3 0 23 56 40
2017 SW 9 29 33 17 9 2 2 27 39 58
2017 SW-02 9 24 36 20 9 2 0 30 34 45
2014 SW 20 12 42 14 5 3 4 21 34 73
2014 SW-02 22 12 39 14 6 3 3 22 37 62

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 15 15 37 23 9 0 0 32 31 65
2019 SW-02 15 15 39 20 11 0 0 30 30 46

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 15 26 25 20 14 0 0 42 34 65
2019 SW-02 17 20 28 24 11 0 0 37 35 46

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 32 34 5 14 15 0 0 66 29 65
2019 SW-02 35 35 7 13 11 0 0 70 24 46
2018 SW 18 21 18 21 21 0 0 39 43 56
2018 SW-02 15 17 17 29 22 0 0 32 51 41
2017 SW 17 35 10 15 22 0 0 52 38 58
2017 SW-02 20 27 11 16 27 0 0 47 42 45
2014 SW 29 31 12 16 11 0 1 61 27 73
2014 SW-02 26 30 14 19 11 0 0 56 30 62

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 32 48 5 12 3 0 0 80 15 65
2019 SW-02 28 54 4 13 0 0 0 83 13 46
2018 SW 29 41 11 13 7 0 0 70 20 56
2018 SW-02 24 41 12 12 10 0 0 66 22 41
2017 SW 31 33 13 14 9 0 0 65 23 57
2017 SW-02 27 34 11 16 11 0 0 61 27 44
2014 SW 37 40 8 11 4 0 0 77 15 73
2014 SW-02 33 41 10 11 5 0 0 74 16 62

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 37 40 14 6 3 0 0 77 9 65
2019 SW-02 37 39 17 7 0 0 0 76 7 46
2018 SW 21 48 16 11 4 0 0 70 14 56
2018 SW-02 20 44 17 15 5 0 0 63 20 41

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 30 33 20 11 6 0 0 63 17 64
2019 SW-02 29 33 24 7 7 0 0 62 13 45
2018 SW 20 32 27 14 7 0 0 52 21 56
2018 SW-02 10 35 33 15 8 0 0 45 23 40
2017 SW 22 47 12 10 9 0 0 69 19 58
2017 SW-02 18 44 13 13 11 0 0 62 24 45
2014 SW 27 36 14 16 5 1 0 64 22 73
2014 SW-02 29 33 14 16 6 2 0 62 23 62
2011 SW 31 34 19 8 6 2 0 66 15 62
2011 SW-02 30 33 23 8 5 3 0 64 13 40

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 32 32 18 8 6 3 0 67 14 65
2019 SW-02 30 35 15 7 9 4 0 68 16 46
2018 SW 25 36 27 9 2 2 0 62 11 56
2018 SW-02 18 38 30 13 3 0 0 55 15 40
2017 SW 29 36 21 7 5 0 2 67 12 58
2017 SW-02 27 36 22 9 7 0 0 62 16 45
2014 SW 39 26 22 4 5 4 0 68 10 72
2014 SW-02 39 25 21 3 7 5 0 68 10 61

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 47 30 13 6 5 0 0 77 11 64
2019 SW-02 44 31 16 7 2 0 0 76 9 45
2018 SW 29 38 16 11 7 0 0 66 18 56
2018 SW-02 25 40 13 15 8 0 0 65 23 40
2017 SW 36 38 12 9 5 0 0 74 14 58
2017 SW-02 36 33 13 11 7 0 0 69 18 45
2014 SW 43 31 11 12 3 0 0 75 15 72
2014 SW-02 40 35 13 10 3 0 0 74 13 62
2011 SW 40 37 10 13 0 0 0 77 13 62
2011 SW-02 38 38 10 15 0 0 0 75 15 40
2008 SW 39 19 23 10 10 0 0 58 19 31
2008 SW-02 32 27 23 9 9 0 0 59 18 22

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 15 31 12 22 18 2 0 47 41 65
2019 SW-02 15 30 15 22 17 0 0 46 39 46
2018 SW 13 21 16 25 25 0 0 34 50 56
2018 SW-02 10 20 15 29 27 0 0 29 56 41
2017 SW 14 26 10 19 26 5 0 42 47 58
2017 SW-02 13 18 11 24 29 4 0 33 56 45
2014 SW 18 28 16 20 15 1 1 48 36 73
2014 SW-02 14 28 14 24 16 2 2 44 41 62

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 32 38 15 9 5 0 0 71 14 65
2019 SW-02 33 37 17 11 2 0 0 70 13 46
2018 SW 30 42 5 18 5 0 0 72 23 57
2018 SW-02 29 37 2 24 7 0 0 66 32 41
2017 SW 43 29 19 5 3 0 0 72 9 58
2017 SW-02 47 27 20 2 4 0 0 73 7 45
2014 SW 37 35 15 4 9 0 0 71 14 73
2014 SW-02 40 30 16 5 10 0 0 70 14 62
2011 SW 44 31 16 6 3 0 0 74 10 62
2011 SW-02 38 35 20 5 3 0 0 73 8 40
2008 SW 45 13 19 6 10 6 0 62 17 31
2008 SW-02 41 14 18 5 14 9 0 60 20 22

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 29 28 28 8 8 0 0 57 15 65
2019 SW-02 28 24 35 11 2 0 0 52 13 46
2018 SW 18 46 18 12 7 0 0 63 19 57
2018 SW-02 15 41 22 15 7 0 0 56 22 41

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 20 18 15 23 18 5 0 40 44 65
2019 SW-02 22 17 13 24 20 4 0 41 45 46
2018 SW 14 21 30 18 18 0 0 35 35 57
2018 SW-02 15 22 27 15 22 0 0 37 37 41
2017 SW 15 33 12 12 22 5 0 51 36 58
2017 SW-02 13 36 13 13 20 4 0 51 35 45
2014 SW 22 19 16 14 24 4 0 43 40 73
2014 SW-02 22 16 18 17 24 3 0 39 43 62
2011 SW 29 18 11 18 16 6 2 51 37 62
2011 SW-02 28 15 13 23 13 8 3 47 39 40

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 42 45 2 9 3 0 0 86 12 65
2019 SW-02 37 48 2 11 2 0 0 85 13 46
2017 SW 35 43 5 12 5 0 0 78 17 58
2017 SW-02 31 47 7 9 7 0 0 78 16 45
2014 SW 28 44 5 15 8 0 0 72 22 73
2014 SW-02 28 43 6 16 6 0 0 71 22 62
2011 SW 30 52 2 13 3 0 0 82 16 61
2011 SW-02 28 60 3 8 3 0 0 88 10 40
2008 SW 26 48 13 0 13 0 0 74 13 31
2008 SW-02 23 59 5 0 14 0 0 82 14 22

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 46 40 3 6 5 0 0 86 11 65
2019 SW-02 46 39 4 4 7 0 0 85 11 46
2017 SW 33 29 12 12 14 0 0 62 26 58
2017 SW-02 31 29 11 16 13 0 0 60 29 45
2014 SW 46 29 3 12 11 0 0 74 23 73
2014 SW-02 43 28 3 14 11 0 0 71 26 62
2011 SW 40 31 6 10 13 0 0 71 23 62
2011 SW-02 40 28 8 15 10 0 0 68 25 40

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 40 30 11 14 3 0 2 71 18 63
2019 SW-02 40 29 13 11 4 0 2 70 16 45
2017 SW 36 38 9 12 5 0 0 74 17 58
2017 SW-02 36 33 11 16 4 0 0 69 20 45
2014 SW 37 40 9 11 3 0 0 77 14 73
2014 SW-02 35 41 8 13 3 0 0 76 16 62

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 66 12 8 6 3 0 5 82 10 65
2019 SW-02 61 15 9 7 4 0 4 80 11 46
2017 SW 74 15 3 5 0 0 2 91 5 58
2017 SW-02 78 16 0 4 0 0 2 95 5 45
2014 SW 73 9 8 5 4 0 0 82 9 73
2014 SW-02 73 11 8 5 3 0 0 84 8 62
2011 SW 82 8 0 5 3 0 2 92 8 61
2011 SW-02 80 8 0 5 5 0 3 90 10 40
2008 SW 74 16 0 6 3 0 0 90 10 31
2008 SW-02 73 14 0 9 5 0 0 86 14 22

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 63 8 11 6 9 0 3 73 16 64
2019 SW-02 60 9 13 7 9 0 2 70 16 45
2017 SW 72 13 7 7 0 0 2 86 7 57
2017 SW-02 71 13 7 7 0 0 2 86 7 45
2014 SW 66 9 4 5 7 0 8 82 13 73
2014 SW-02 66 11 5 5 6 0 6 83 12 62
2011 SW 76 10 5 2 6 0 2 87 8 62
2011 SW-02 73 8 5 3 10 0 3 82 13 40
2008 SW 73 7 7 3 7 0 3 83 10 30
2008 SW-02 73 5 5 5 9 0 5 81 14 22

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 68 8 2 8 6 2 8 83 15 65
2019 SW-02 67 7 2 9 7 0 9 81 17 46
2017 SW 70 12 11 3 0 0 3 85 4 58
2017 SW-02 71 11 9 4 0 0 4 86 5 45
2014 SW 77 8 3 4 5 0 3 87 10 73
2014 SW-02 76 8 3 5 6 0 2 85 11 62
2011 SW 77 10 5 2 5 0 2 88 7 61
2011 SW-02 77 10 3 3 5 0 3 89 8 39
2008 SW 74 13 3 0 6 0 3 90 7 31
2008 SW-02 73 18 0 0 9 0 0 91 9 22

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 15 14 22 11 11 20 8 40 30 65
2019 SW-02 13 13 20 13 9 24 9 39 32 46

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 31 57 8 3 0 2 0 89 3 65
2019 SW-02 33 54 9 2 0 2 0 89 2 46

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 46 29 11 6 3 5 0 79 10 65
2019 SW-02 52 26 13 2 2 4 0 82 5 46

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 22 78 65
2019 SW-02 22 78 46
2018 SW 28 72 57
2018 SW-02 27 73 41

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 36 64 14
2018 SW 56 44 16

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SW 56 44 16

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SW 0 100 16
2018 SW-02 0 100 11

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 0 100 14
2019 SW-02 0 100 10
2018 SW 0 100 16
2018 SW-02 0 100 11

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 0 100 14
2019 SW-02 0 100 10

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 0 100 14
2019 SW-02 0 100 10
2018 SW 0 100 16
2018 SW-02 0 100 11

Question 59g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 0 100 14
2019 SW-02 0 100 10
2018 SW 0 100 16
2018 SW-02 0 100 11

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 36 64 14
2018 SW 50 50 16

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SW 63 38 16

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SW 31 69 16

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 64 36 14
2018 SW 44 56 16
2018 SW-02 45 55 11

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 57 43 14
2018 SW 38 63 16

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 50 50 14
2018 SW 63 38 16

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SW 50 50 16
2018 SW-02 45 55 11

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 0 100 14
2019 SW-02 0 100 10

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SW 0 100 16
2018 SW-02 0 100 11

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 36 64 14

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 50 50 14
2019 SW-02 50 50 10
2018 SW 38 63 16

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SW 38 63 16

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 57 43 14
2019 SW-02 50 50 10
2018 SW 69 31 16

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 36 64 14
2018 SW 31 69 16
2018 SW-02 45 55 11

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 57 43 14
2018 SW 31 69 16

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SW 38 63 16

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SW 0 100 16
2018 SW-02 0 100 11

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 0 100 14
2019 SW-02 0 100 10

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SW 0 100 13

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SW 0 100 13

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SW 0 100 13

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SW 46 54 13

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SW 0 100 13

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SW 54 46 13

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 23 77 65
2019 SW-02 26 74 46

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 18 17 17 15 15 14 3 43 37 65
2019 SW-02 13 17 22 15 17 15 0 36 38 46
2018 SW 11 19 21 12 28 9 0 33 44 57
2018 SW-02 5 17 22 15 32 10 0 24 51 41
2017 SW 12 23 19 9 17 14 5 44 32 57
2017 SW-02 11 20 20 9 20 14 5 39 36 44
2014 SW 11 16 19 20 11 19 5 35 40 73
2014 SW-02 13 14 17 19 13 19 5 35 42 62

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 30 17 28 11 9 5 0 49 21 64
2019 SW-02 24 18 33 9 11 4 0 44 21 45
2018 SW 18 21 30 18 11 4 0 40 29 57
2018 SW-02 10 22 32 20 12 5 0 33 33 41
2017 SW 24 35 21 9 10 2 0 60 19 58
2017 SW-02 24 33 20 9 11 2 0 59 20 45
2014 SW 21 32 20 12 11 4 0 55 24 73
2014 SW-02 19 28 22 14 11 5 0 50 27 62
2011 SW 32 31 19 3 11 3 0 65 15 62
2011 SW-02 30 28 23 5 10 5 0 61 16 40

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 9 91 65
2018 SW 9 91 57

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 11 89 64
2019 SW-02 15 85 46

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 22 17 23 8 6 22 2 51 18 64
2019 SW-02 13 20 27 7 9 24 0 44 21 45
2018 SW 16 20 29 4 9 22 0 47 16 55
2018 SW-02 10 23 33 5 8 21 0 42 16 39
2017 SW 17 16 30 0 5 23 9 49 8 57
2017 SW-02 16 16 34 0 7 25 2 44 9 44
2014 SW 10 14 27 3 4 32 9 42 12 73
2014 SW-02 10 15 26 3 5 30 11 43 14 62

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 35 17 25 8 5 11 0 59 14 65
2019 SW-02 28 20 26 9 7 11 0 54 17 46
2018 SW 29 27 23 7 4 11 0 62 12 56
2018 SW-02 23 30 30 5 3 10 0 58 8 40
2017 SW 24 32 21 3 3 12 3 67 8 57
2017 SW-02 23 34 23 5 5 11 0 64 10 44
2014 SW 24 32 26 1 4 12 1 64 6 73
2014 SW-02 24 30 26 2 5 12 2 63 7 62
2011 SW 37 34 19 3 2 5 0 75 5 62
2011 SW-02 33 35 23 5 0 5 0 71 5 40

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 22 78 65
2019 SW-02 24 76 46
2017 SW 17 83 58
2017 SW-02 18 82 45
2014 SW 16 84 72
2014 SW-02 15 85 61

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 79 21 14
2017 SW 60 40 10
2014 SW 67 33 12

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 36 45 9 0 9 0 0 82 9 11
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 55 20 12 5 3 3 2 79 8 65
2019 SW-02 57 24 13 4 0 0 2 82 4 46
2018 SW 38 34 16 5 7 0 0 71 13 56
2018 SW-02 35 35 18 8 5 0 0 70 13 40
2017 SW 48 21 12 5 7 3 3 74 13 58
2017 SW-02 47 20 9 7 9 4 4 73 17 45

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 30 41 14 13 2 2 0 71 14 64
2019 SW-02 27 40 20 11 2 0 0 67 13 45
2018 SW 19 39 9 21 12 0 0 58 33 57
2018 SW-02 10 44 12 22 12 0 0 54 34 41
2017 SW 23 39 14 18 5 0 0 63 23 56
2017 SW-02 25 36 16 16 7 0 0 61 23 44

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 25 29 14 20 12 0 0 54 32 65
2019 SW-02 20 30 17 20 13 0 0 50 33 46
2018 SW 18 28 9 21 25 0 0 46 46 57
2018 SW-02 12 24 10 29 24 0 0 37 54 41
2017 SW 19 26 9 24 22 0 0 45 46 58
2017 SW-02 20 18 9 27 27 0 0 38 53 45

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 16 11 23 19 30 0 2 27 49 64
2019 SW-02 18 11 20 20 29 0 2 30 50 45
2018 SW 11 23 12 19 33 0 2 34 54 57
2018 SW-02 7 27 12 22 29 0 2 35 53 41
2017 SW 17 19 28 15 19 0 2 37 35 58
2017 SW-02 18 20 29 16 18 0 0 38 33 45

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 14 27 28 22 9 0 0 41 31 64
2019 SW-02 16 18 33 27 7 0 0 33 33 45
2018 SW 16 32 23 9 21 0 0 47 30 57
2018 SW-02 15 29 22 10 24 0 0 44 34 41
2017 SW 17 30 25 19 9 0 0 47 28 57
2017 SW-02 18 29 29 20 4 0 0 47 24 45

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 38 36 17 8 2 0 0 73 9 64
2019 SW-02 33 42 16 9 0 0 0 76 9 45
2018 SW 30 39 16 11 4 0 2 70 14 57
2018 SW-02 29 39 17 7 5 0 2 70 13 41
2017 SW 33 37 16 3 3 0 7 75 8 57
2017 SW-02 36 38 16 2 2 0 7 79 5 45

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 11 17 27 22 22 0 2 29 44 64
2019 SW-02 13 16 22 24 22 0 2 30 48 45
2018 SW 25 23 18 14 21 0 0 47 35 57
2018 SW-02 20 24 17 12 27 0 0 44 39 41
2017 SW 16 26 27 18 13 0 0 42 31 55
2017 SW-02 19 26 28 19 9 0 0 44 28 43

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 50 25 16 2 2 0 6 80 3 64
2019 SW-02 51 31 11 2 2 0 2 84 5 45
2018 SW 54 12 14 7 4 0 9 73 12 57
2018 SW-02 51 15 10 7 5 0 12 75 14 41
2017 SW 53 26 9 3 3 0 5 83 7 57
2017 SW-02 51 27 9 4 2 0 7 83 7 45

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 31 33 22 8 5 0 2 65 13 64
2019 SW-02 31 40 18 4 4 0 2 73 9 45
2018 SW 25 28 32 9 7 0 0 53 16 57
2018 SW-02 24 29 32 7 7 0 0 54 15 41
2017 SW 28 33 24 9 7 0 0 60 15 58
2017 SW-02 24 36 29 7 4 0 0 60 11 45

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 25 25 28 11 11 0 0 50 22 64
2019 SW-02 24 24 27 13 11 0 0 49 24 45
2018 SW 14 25 33 25 4 0 0 39 28 57
2018 SW-02 12 22 37 24 5 0 0 34 29 41
2017 SW 21 21 26 21 12 0 0 42 33 58
2017 SW-02 18 20 29 22 11 0 0 38 33 45

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 28 23 28 14 8 0 0 51 22 65
2019 SW-02 24 20 30 17 9 0 0 43 26 46
2018 SW 28 26 23 14 7 0 2 55 21 57
2018 SW-02 27 24 24 12 10 0 2 53 23 41
2017 SW 33 28 19 10 9 0 2 62 19 58
2017 SW-02 33 29 20 9 9 0 0 62 18 45

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 27 33 22 11 8 0 0 59 19 64
2019 SW-02 22 36 18 16 9 0 0 58 24 45
2018 SW 28 37 19 7 9 0 0 65 16 57
2018 SW-02 29 37 20 2 12 0 0 66 15 41
2017 SW 40 28 17 5 9 2 0 69 14 58
2017 SW-02 42 24 16 7 9 2 0 68 16 45

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 30 31 22 6 11 0 0 61 17 64
2019 SW-02 24 36 22 7 11 0 0 60 18 45

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 44 30 9 11 6 0 0 73 17 64
2019 SW-02 42 24 11 16 7 0 0 67 22 45
2018 SW 37 30 16 11 4 2 2 69 15 57
2018 SW-02 34 29 17 10 5 2 2 67 15 41
2017 SW 34 36 15 9 3 2 0 72 12 58
2017 SW-02 31 38 18 9 2 2 0 70 11 45

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 52 25 14 3 5 0 0 78 8 63
2019 SW-02 52 25 16 0 7 0 0 77 7 44
2018 SW 40 35 11 11 4 0 0 75 15 55
2018 SW-02 30 40 13 13 5 0 0 70 18 40
2017 SW 49 23 12 9 7 0 0 72 16 57
2017 SW-02 45 20 14 11 9 0 0 66 20 44

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 75 10 5 3 2 0 6 90 5 63
2019 SW-02 70 11 5 5 2 0 7 88 7 44
2018 SW 54 25 9 4 5 0 4 82 9 57
2018 SW-02 54 29 5 0 7 0 5 87 8 41

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 59 17 11 3 9 0 0 77 13 64
2019 SW-02 56 20 11 4 9 0 0 76 13 45
2018 SW 46 30 5 9 9 0 2 77 18 57
2018 SW-02 41 34 5 7 10 0 2 78 18 41
2017 SW 59 22 7 5 7 0 0 81 12 58
2017 SW-02 58 20 7 7 9 0 0 78 16 45

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 47 33 14 0 6 0 0 80 6 64
2019 SW-02 44 33 18 0 4 0 0 78 4 45
2018 SW 29 36 15 4 15 0 2 67 19 55
2018 SW-02 28 35 13 5 18 0 3 64 23 40
2017 SW 33 29 23 9 7 0 0 62 15 58
2017 SW-02 33 27 20 11 9 0 0 60 20 45

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 51 21 13 5 10 2 0 73 15 63
2019 SW-02 48 25 14 5 9 0 0 73 14 44
2018 SW 38 27 16 11 5 0 2 67 17 55
2018 SW-02 40 28 15 10 5 0 3 69 15 40
2017 SW 46 24 15 9 3 0 2 72 12 58
2017 SW-02 42 24 18 9 4 0 2 68 14 45

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 56 8 2 2 2 0 31 93 5 64
2019 SW-02 60 7 2 0 0 0 31 97 0 45
2018 SW 54 2 4 0 0 0 41 94 0 54
2018 SW-02 53 0 5 0 0 0 43 91 0 40
2017 SW 54 10 0 0 0 0 36 100 0 58
2017 SW-02 56 9 0 0 0 0 36 100 0 45

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 70 19 5 3 2 0 2 90 5 63
2019 SW-02 70 16 5 5 2 0 2 88 7 44
2018 SW 70 17 6 0 2 0 6 92 2 54
2018 SW-02 73 15 5 0 3 0 5 92 3 40
2017 SW 72 14 3 2 2 0 7 93 4 58
2017 SW-02 71 11 4 2 2 0 9 90 5 45

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 88 5 0 2 5 0 2 94 6 64
2019 SW-02 89 4 0 2 2 0 2 95 5 45
2018 SW 80 13 0 2 0 0 6 98 2 54
2018 SW-02 78 15 0 0 0 0 8 100 0 40
2017 SW 76 14 2 3 0 0 5 95 4 58
2017 SW-02 76 16 0 2 0 0 7 98 2 45

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 51 37 8 2 0 0 3 90 2 65
2019 SW-02 52 30 11 2 0 0 4 86 2 46
2018 SW 46 39 9 2 2 0 2 87 4 54
2018 SW-02 53 33 8 3 3 0 3 87 5 40
2017 SW 54 31 9 2 2 0 3 88 4 58
2017 SW-02 53 31 7 2 2 0 4 88 5 45

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 12 32 37 17 2 0 0 45 18 65
2019 SW-02 11 33 39 17 0 0 0 43 17 46
2018 SW 5 32 47 16 0 0 0 37 16 57
2018 SW-02 5 24 51 20 0 0 0 29 20 41
2017 SW 14 29 41 10 5 0 0 43 15 58
2017 SW-02 9 29 49 7 7 0 0 38 13 45

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 11 26 45 12 6 0 0 18 37 65
2019 SW-02 9 28 50 9 4 0 0 13 37 46
2018 SW 13 34 46 5 2 0 0 7 46 56
2018 SW-02 12 39 44 2 2 0 0 5 51 41
2017 SW 7 38 39 9 7 0 0 16 45 57
2017 SW-02 9 39 36 7 9 0 0 16 48 44
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 19 16 25 22 19 0 0 19 81 64
2019 SW-02 20 20 22 22 17 0 0 20 80 46
2018 SW 13 20 20 27 20 2 0 13 87 56
2018 SW-02 13 15 28 30 13 3 0 13 87 40
2017 SW 29 16 26 9 17 3 0 30 70 58
2017 SW-02 33 13 24 7 20 2 0 34 66 45

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 71 29 52
2019 SW-02 70 30 37

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 25 75 51
2019 SW-02 22 78 36
2018 SW 19 81 47
2018 SW-02 18 82 34

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 42 14 9 9 17 0 9 61 29 65
2019 SW-02 46 11 4 7 20 0 13 65 30 46
2018 SW 47 9 12 14 9 2 7 62 25 57
2018 SW-02 44 10 12 15 10 2 7 59 27 41

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 4 23 13 27 25 2 6 29 56 52
2019 SW-02 5 22 16 27 22 3 5 29 53 37
2018 SW 2 29 23 25 21 0 0 31 46 48
2018 SW-02 0 21 24 35 21 0 0 21 56 34
2017 SW 13 23 13 13 20 8 10 44 40 39
2017 SW-02 7 28 7 10 24 10 14 45 45 29

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 4 13 6 17 48 6 6 20 74 52
2019 SW-02 3 14 5 14 51 8 5 19 75 37
2018 SW 4 13 13 10 58 0 2 17 70 48
2018 SW-02 0 9 15 15 59 0 3 9 76 34
2017 SW 6 5 10 13 51 5 10 13 75 39
2017 SW-02 3 3 10 14 52 7 10 8 79 29
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