2019 Public Service Employee Survey Results by Theme for Department of National Defence by Question 95. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Client contact centre 38 37 12 9 3 0 0 76 13 341
2019 Health care practitioners 40 43 10 5 2 0 0 83 7 421
2019 Federal regulators 44 35 8 10 3 0 0 79 13 30
2019 Compliance, inspection and enforcement 39 35 10 8 8 0 0 74 16 270
2019 Communications or public affairs 44 34 11 8 3 0 0 78 11 233
2019 Access to information and privacy 39 26 18 13 3 0 0 66 16 93
2019 Security 34 35 13 6 11 0 0 69 17 244
2019 Science and technology 32 45 12 7 4 0 0 77 11 948
2019 Library services 54 27 5 6 8 0 0 81 14 46
2019 Legal services 34 47 16 1 1 0 0 81 3 64
2019 Administration and operations 38 38 12 7 5 0 0 76 12 1692
2019 Human resources 41 36 10 8 4 0 0 78 12 1021
2019 Financial management 40 38 12 7 3 0 0 78 10 845
2019 Procurement 34 42 15 5 4 0 0 76 9 760
2019 Real property 28 42 13 10 7 0 0 70 17 719
2019 Materiel management 37 40 13 6 4 0 0 77 10 881
2019 Information management 39 36 12 8 4 0 0 76 12 432
2019 Information technology 35 39 14 8 4 0 0 74 11 803
2019 Internal audit 36 29 18 12 4 0 0 65 16 78
2019 Evaluation 50 33 8 7 3 0 0 82 10 64
2019 Data sciences 42 36 6 10 5 0 0 78 16 66
2019 Policy 45 35 9 8 3 0 0 81 10 263
2019 Project management 38 40 9 7 5 0 0 78 12 734
2019 Other services to the public 40 34 13 7 7 0 0 73 14 374
2019 None of the above 33 38 13 9 7 0 0 71 15 1617
2018 Client contact centre 37 39 13 8 4 0 0 76 12 261
2018 Health care practitioners 42 41 8 4 5 0 0 83 9 349
2018 Federal regulators 45 30 14 7 3 0 0 75 10 28
2018 Compliance, inspection and enforcement 36 39 12 8 5 0 0 75 12 237
2018 Communications or public affairs 43 39 10 6 1 0 0 83 7 187
2018 Access to information and privacy 26 51 6 13 4 0 0 78 17 69
2018 Security 44 36 10 7 4 0 0 80 10 201
2018 Science and technology 33 44 11 8 4 0 0 77 12 766
2018 Library services 26 35 21 5 13 0 0 61 18 48
2018 Legal services 42 45 3 2 8 0 0 86 10 53
2018 Administration and operations 38 37 11 8 5 0 0 75 14 1322
2018 Human resources 40 40 10 6 4 0 0 80 11 696
2018 Financial management 39 40 10 8 3 0 0 79 11 681
2018 Procurement 32 44 14 5 4 0 0 76 10 639
2018 Real property 30 39 14 9 8 0 0 70 17 522
2018 Materiel management 31 43 12 9 5 0 0 74 13 737
2018 Information management 36 42 12 6 3 0 0 78 9 343
2018 Information technology 34 42 11 9 4 0 0 76 13 654
2018 Internal audit 24 50 12 10 4 0 0 73 15 63
2018 Evaluation 32 53 9 3 2 0 0 85 6 39
2018 Data sciences 31 39 16 7 6 2 0 71 13 54
2018 Policy 40 43 6 9 3 0 0 82 12 192
2018 Project management 32 43 12 9 4 0 0 75 13 535
2018 Other services to the public 36 35 17 6 6 0 0 71 12 303
2018 None of the above 31 40 13 9 7 0 0 71 16 1320
2017 Client contact centre 32 43 15 6 3 0 0 76 10 339
2017 Health care practitioners 46 42 6 4 2 0 0 88 6 403
2017 Federal regulators 62 19 15 3 0 0 0 81 3 25
2017 Compliance, inspection and enforcement 29 44 8 8 10 0 0 73 19 229
2017 Communications or public affairs 42 43 9 6 0 0 0 85 6 182
2017 Access to information and privacy 35 43 6 13 3 0 0 78 16 65
2017 Security 40 43 8 4 5 0 0 82 10 191
2017 Science and technology 35 42 10 7 5 0 0 77 12 932
2017 Library services 41 35 6 11 6 0 0 76 18 45
2017 Legal services 43 47 2 2 6 0 0 90 8 51
2017 Administration and operations 33 43 11 7 5 0 0 77 12 1688
2017 Human resources 36 44 8 7 4 0 0 80 11 683
2017 Financial management 33 44 11 7 5 0 0 78 12 808
2017 Procurement 31 48 14 5 2 0 0 79 7 769
2017 Real property 27 44 13 9 7 0 0 70 17 674
2017 Materiel management 30 48 12 7 4 0 0 78 11 808
2017 Information management 35 40 12 8 4 0 0 75 12 404
2017 Information technology 33 44 12 7 5 0 0 77 12 825
2017 Internal audit 25 59 8 3 5 0 0 85 8 62
2017 Evaluation 45 37 8 4 5 0 0 83 9 56
2017 Data sciences 38 45 5 7 5 0 0 83 13 58
2017 Policy 45 36 9 7 4 0 0 81 10 204
2017 Project management 36 42 10 9 3 0 0 78 12 598
2017 Other services to the public 35 39 13 9 5 0 0 73 13 347
2017 None of the above 33 42 12 8 4 0 0 75 13 1991
2014 Client contact centre 29 46 15 5 4 0 0 75 10 478
2014 Health care practitioners 46 45 4 3 3 0 0 91 5 502
2014 Federal regulators 37 44 12 0 8 0 0 81 8 44
2014 Compliance, inspection and enforcement 29 43 11 9 7 0 0 72 17 376
2014 Communications or public affairs 34 45 12 8 1 0 0 79 9 210
2014 Access to information and privacy 28 46 14 7 4 0 0 75 11 79
2014 Security 35 46 9 7 3 0 0 81 10 207
2014 Science and technology 31 44 9 10 5 0 0 75 15 1248
2014 Library services 32 39 19 6 5 0 0 70 11 60
2014 Legal services 46 39 3 8 3 0 0 85 12 59
2014 Administration and operations 33 42 11 8 5 0 0 75 14 2245
2014 Human resources 33 45 8 10 4 0 0 78 14 849
2014 Financial management 32 45 10 8 4 0 0 77 12 859
2014 Procurement 27 49 13 8 3 0 0 76 11 928
2014 Real property 30 47 10 9 5 0 0 77 14 449
2014 Materiel management 27 46 12 9 6 0 0 73 15 1017
2014 Information management 29 44 11 10 5 0 0 74 15 589
2014 Information technology 29 45 11 9 6 0 0 74 15 1017
2014 Internal audit 23 42 13 17 3 1 0 66 20 90
2014 Evaluation 36 42 10 4 8 0 0 78 12 64
2014 Other services to the public 30 42 13 9 6 0 0 72 15 647
2014 None of the above 28 44 12 8 7 0 0 73 15 2573

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Client contact centre 28 39 19 7 7 0 0 67 14 342
2019 Health care practitioners 27 40 15 10 7 0 0 67 18 421
2019 Federal regulators 41 31 12 6 10 0 0 72 16 30
2019 Compliance, inspection and enforcement 27 34 14 14 11 0 0 62 25 270
2019 Communications or public affairs 38 37 11 8 6 0 0 75 14 232
2019 Access to information and privacy 32 27 18 16 7 0 0 59 23 93
2019 Security 33 36 11 7 13 0 0 69 20 242
2019 Science and technology 26 38 17 11 8 0 0 64 19 948
2019 Library services 41 32 9 11 6 0 0 74 17 46
2019 Legal services 41 29 19 8 1 1 0 71 10 65
2019 Administration and operations 37 35 12 9 7 0 0 72 16 1691
2019 Human resources 34 39 11 9 7 0 0 73 16 1022
2019 Financial management 34 39 13 9 5 0 0 73 14 845
2019 Procurement 30 38 16 9 6 0 0 69 15 759
2019 Real property 23 36 17 13 11 0 0 59 24 716
2019 Materiel management 32 34 17 10 8 0 0 65 18 879
2019 Information management 33 36 14 11 6 0 0 69 17 433
2019 Information technology 33 36 15 9 7 0 0 69 16 800
2019 Internal audit 38 36 14 10 2 0 0 73 12 78
2019 Evaluation 47 36 7 1 9 0 0 83 10 64
2019 Data sciences 35 29 6 16 13 2 0 65 29 64
2019 Policy 44 31 12 8 4 0 0 75 12 263
2019 Project management 34 36 14 9 7 0 0 70 16 728
2019 Other services to the public 24 35 15 14 12 0 0 59 26 373
2019 None of the above 24 36 17 13 11 0 0 60 23 1612
2018 Client contact centre 26 41 19 7 6 0 0 67 14 262
2018 Health care practitioners 28 34 14 14 10 0 0 62 24 350
2018 Federal regulators 43 29 5 16 7 0 0 72 23 29
2018 Compliance, inspection and enforcement 30 40 12 9 8 0 0 71 17 240
2018 Communications or public affairs 38 40 12 7 4 0 0 77 11 190
2018 Access to information and privacy 22 48 14 8 8 0 0 70 17 70
2018 Security 36 39 12 4 8 0 0 76 12 205
2018 Science and technology 23 40 16 13 8 0 0 63 22 764
2018 Library services 21 40 7 20 12 0 0 61 32 48
2018 Legal services 40 42 3 9 5 0 0 82 14 53
2018 Administration and operations 35 36 12 10 7 0 0 71 17 1340
2018 Human resources 33 36 14 10 7 0 0 69 17 695
2018 Financial management 34 37 12 10 7 0 0 71 17 686
2018 Procurement 29 39 15 9 7 0 0 69 16 644
2018 Real property 22 33 16 16 13 0 0 55 29 532
2018 Materiel management 27 36 17 11 9 0 0 63 20 737
2018 Information management 30 42 13 10 5 0 0 72 15 346
2018 Information technology 29 38 17 9 7 0 0 67 16 656
2018 Internal audit 29 38 16 12 6 0 0 67 17 65
2018 Evaluation 18 60 9 7 6 0 0 78 13 39
2018 Data sciences 23 36 9 15 14 2 0 61 30 54
2018 Policy 45 32 10 7 6 0 0 77 13 195
2018 Project management 29 37 18 10 6 0 0 66 16 537
2018 Other services to the public 24 37 16 11 10 1 0 62 21 304
2018 None of the above 21 36 16 14 12 0 0 57 27 1328
2017 Client contact centre 26 33 20 13 7 0 0 60 20 336
2017 Health care practitioners 32 34 14 12 7 0 0 67 19 400
2017 Federal regulators 55 24 13 0 3 5 0 83 3 26
2017 Compliance, inspection and enforcement 23 42 15 7 13 0 0 65 20 229
2017 Communications or public affairs 37 39 9 8 6 0 0 76 15 182
2017 Access to information and privacy 27 31 15 13 14 0 0 58 26 65
2017 Security 32 39 11 10 8 0 0 71 18 190
2017 Science and technology 27 36 15 11 10 1 0 63 21 932
2017 Library services 28 42 12 15 2 0 0 71 17 45
2017 Legal services 36 38 10 8 6 2 0 76 14 50
2017 Administration and operations 33 37 12 10 8 0 0 70 18 1686
2017 Human resources 33 38 11 11 7 0 0 71 18 680
2017 Financial management 34 35 13 9 9 0 0 68 19 806
2017 Procurement 26 41 17 10 7 0 0 67 16 768
2017 Real property 20 36 17 14 12 0 0 56 27 672
2017 Materiel management 26 41 14 10 8 0 0 68 18 806
2017 Information management 33 35 15 11 6 0 0 68 17 404
2017 Information technology 28 36 15 11 9 0 0 65 20 826
2017 Internal audit 30 39 14 5 12 0 0 69 17 61
2017 Evaluation 39 37 10 5 9 0 0 76 14 56
2017 Data sciences 26 43 16 5 9 0 0 69 15 58
2017 Policy 42 36 9 7 5 0 0 78 13 204
2017 Project management 31 40 12 11 7 0 0 70 17 598
2017 Other services to the public 23 35 18 13 12 0 0 58 24 346
2017 None of the above 24 34 18 12 12 0 0 58 24 1985

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Client contact centre 52 36 7 4 1 0 0 88 5 338
2019 Health care practitioners 61 31 6 1 1 0 0 92 2 415
2019 Federal regulators 59 33 8 0 0 0 0 92 0 30
2019 Compliance, inspection and enforcement 52 34 7 3 4 0 0 86 7 269
2019 Communications or public affairs 52 37 8 3 1 0 0 89 3 230
2019 Access to information and privacy 58 25 12 2 4 0 0 83 5 92
2019 Security 54 32 10 1 4 0 0 86 4 243
2019 Science and technology 51 36 9 2 1 0 0 88 4 942
2019 Library services 66 24 9 0 2 0 0 90 2 46
2019 Legal services 48 32 18 0 1 0 0 80 1 64
2019 Administration and operations 56 30 9 3 3 0 0 86 5 1687
2019 Human resources 52 33 9 3 2 0 0 86 5 1016
2019 Financial management 57 30 10 2 1 0 0 87 3 841
2019 Procurement 53 35 9 2 2 0 0 87 4 755
2019 Real property 54 33 8 3 3 0 0 86 6 718
2019 Materiel management 60 27 9 2 1 0 0 88 3 874
2019 Information management 54 32 10 2 1 0 0 86 4 432
2019 Information technology 53 34 10 3 1 0 0 87 4 791
2019 Internal audit 46 28 22 0 3 0 0 74 3 77
2019 Evaluation 66 23 8 0 3 0 0 89 3 63
2019 Data sciences 50 36 8 4 1 0 0 86 6 66
2019 Policy 61 27 7 3 1 0 0 88 5 263
2019 Project management 54 33 9 2 2 0 0 87 5 729
2019 Other services to the public 60 30 6 2 2 0 0 90 4 373
2019 None of the above 55 31 8 3 2 0 0 87 5 1607
2018 Client contact centre 48 39 9 3 2 0 0 87 4 258
2018 Health care practitioners 62 31 4 2 1 0 0 93 2 348
2018 Federal regulators 58 24 0 8 10 0 0 82 18 29
2018 Compliance, inspection and enforcement 55 32 5 5 3 0 0 86 8 240
2018 Communications or public affairs 53 33 10 4 0 0 0 86 4 190
2018 Access to information and privacy 47 39 13 1 0 0 0 86 1 68
2018 Security 58 30 9 1 1 0 0 88 3 204
2018 Science and technology 50 36 9 3 1 0 0 86 5 760
2018 Library services 45 32 15 7 2 0 0 76 8 48
2018 Legal services 57 36 5 2 0 0 0 93 2 53
2018 Administration and operations 55 31 9 3 2 0 0 86 5 1335
2018 Human resources 50 37 9 3 2 0 0 87 4 691
2018 Financial management 55 32 10 2 1 0 0 87 3 688
2018 Procurement 52 36 7 4 1 0 0 88 5 638
2018 Real property 56 30 10 1 3 0 0 86 4 529
2018 Materiel management 55 32 8 3 2 0 0 88 5 730
2018 Information management 55 30 12 2 1 0 0 85 3 344
2018 Information technology 54 32 9 4 1 0 0 86 5 656
2018 Internal audit 38 47 10 3 3 0 0 84 6 65
2018 Evaluation 48 44 7 0 1 0 0 92 1 39
2018 Data sciences 51 30 12 4 2 2 0 82 6 53
2018 Policy 54 32 10 3 1 0 0 86 4 195
2018 Project management 55 31 9 3 1 0 0 86 4 536
2018 Other services to the public 61 28 7 1 2 0 0 90 4 303
2018 None of the above 56 31 9 2 2 0 0 87 4 1321
2017 Client contact centre 50 38 9 2 1 0 0 88 3 339
2017 Health care practitioners 72 24 3 1 0 0 0 96 1 399
2017 Federal regulators 70 13 16 0 0 0 0 84 0 26
2017 Compliance, inspection and enforcement 52 36 7 4 2 0 0 87 6 227
2017 Communications or public affairs 59 33 7 1 0 0 0 92 1 181
2017 Access to information and privacy 52 37 8 2 2 0 0 89 3 64
2017 Security 71 22 4 2 1 0 0 93 3 190
2017 Science and technology 56 32 9 3 1 0 0 88 3 934
2017 Library services 48 39 9 5 0 0 0 87 5 44
2017 Legal services 54 34 8 2 2 0 0 88 4 51
2017 Administration and operations 57 32 7 2 1 0 0 89 4 1689
2017 Human resources 54 36 7 3 1 0 0 90 4 680
2017 Financial management 54 35 7 3 2 0 0 89 4 804
2017 Procurement 54 37 7 2 1 0 0 91 3 771
2017 Real property 57 30 8 4 2 0 0 87 6 669
2017 Materiel management 57 32 7 3 1 0 0 89 4 803
2017 Information management 58 27 11 2 1 0 0 86 3 403
2017 Information technology 54 35 7 2 1 0 0 89 4 820
2017 Internal audit 54 28 12 4 1 0 0 82 6 63
2017 Evaluation 58 26 7 6 3 0 0 84 9 56
2017 Data sciences 63 23 8 4 2 0 0 86 5 58
2017 Policy 61 28 7 3 1 0 0 89 4 204
2017 Project management 55 34 8 2 1 0 0 89 3 596
2017 Other services to the public 61 30 7 2 1 0 0 90 3 345
2017 None of the above 59 30 8 2 1 0 0 89 4 1977
2014 Client contact centre 60 31 7 2 1 0 0 91 2 478
2014 Health care practitioners 78 20 1 0 0 0 0 98 1 502
2014 Federal regulators 64 27 6 2 0 0 0 91 2 43
2014 Compliance, inspection and enforcement 66 24 6 2 2 0 0 90 4 376
2014 Communications or public affairs 59 29 8 2 1 0 0 89 4 210
2014 Access to information and privacy 60 35 5 0 0 0 0 95 0 79
2014 Security 75 17 5 1 1 0 0 93 2 207
2014 Science and technology 58 30 7 3 1 0 0 89 4 1246
2014 Library services 57 33 7 1 2 0 0 90 3 60
2014 Legal services 72 20 7 2 0 0 0 92 2 59
2014 Administration and operations 67 24 6 2 1 0 0 91 3 2243
2014 Human resources 66 25 5 3 1 0 0 91 4 848
2014 Financial management 65 25 7 2 1 0 0 90 3 859
2014 Procurement 60 30 6 2 1 0 0 91 3 926
2014 Real property 67 24 5 1 2 0 0 92 3 448
2014 Materiel management 63 26 7 2 2 0 0 89 4 1015
2014 Information management 65 26 5 2 2 0 0 91 4 588
2014 Information technology 61 27 8 2 1 0 0 88 4 1017
2014 Internal audit 50 33 12 2 2 0 0 83 4 90
2014 Evaluation 64 27 5 3 0 0 0 92 3 64
2014 Other services to the public 65 26 6 1 2 0 0 91 3 646
2014 None of the above 66 24 6 2 2 0 0 90 4 2568

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Client contact centre 41 41 10 4 3 0 0 82 8 341
2019 Health care practitioners 45 42 9 3 1 0 0 87 4 419
2019 Federal regulators 53 34 3 10 0 0 0 87 10 30
2019 Compliance, inspection and enforcement 45 34 10 8 4 0 0 79 12 270
2019 Communications or public affairs 47 40 7 5 2 0 0 86 6 233
2019 Access to information and privacy 42 31 17 8 1 0 0 74 9 93
2019 Security 45 33 11 4 8 0 0 78 11 243
2019 Science and technology 41 42 10 5 2 0 0 83 7 947
2019 Library services 59 27 4 2 8 0 0 86 10 46
2019 Legal services 46 32 19 3 0 0 0 78 3 65
2019 Administration and operations 46 37 10 3 4 0 0 83 7 1690
2019 Human resources 46 37 9 6 2 0 0 83 8 1020
2019 Financial management 46 37 10 5 2 0 0 83 8 843
2019 Procurement 39 44 9 4 3 0 0 84 7 759
2019 Real property 42 38 10 6 4 0 0 81 9 720
2019 Materiel management 45 38 11 4 2 0 0 83 6 880
2019 Information management 43 37 11 5 3 0 0 81 8 434
2019 Information technology 42 38 12 5 2 0 0 81 7 802
2019 Internal audit 37 38 17 7 1 0 0 75 8 78
2019 Evaluation 51 36 9 1 3 0 0 87 4 64
2019 Data sciences 36 41 9 9 5 0 0 77 14 65
2019 Policy 52 31 10 4 3 0 0 83 7 263
2019 Project management 44 38 10 5 3 0 0 82 8 734
2019 Other services to the public 51 33 10 4 3 0 0 83 7 377
2019 None of the above 45 35 11 5 4 0 0 80 9 1617
2018 Client contact centre 41 39 11 4 5 0 0 80 9 260
2018 Health care practitioners 47 39 8 5 2 0 0 86 7 351
2018 Federal regulators 50 35 7 5 3 0 0 85 8 29
2018 Compliance, inspection and enforcement 42 37 8 9 4 0 0 80 13 242
2018 Communications or public affairs 48 34 14 3 0 0 0 82 4 190
2018 Access to information and privacy 36 44 11 4 5 0 0 79 9 70
2018 Security 49 35 9 4 3 0 0 84 6 205
2018 Science and technology 38 42 12 6 2 0 0 80 8 764
2018 Library services 37 34 15 6 8 0 0 71 14 48
2018 Legal services 56 32 7 2 3 0 0 88 5 52
2018 Administration and operations 45 33 12 5 4 0 0 79 9 1342
2018 Human resources 41 39 10 6 3 0 0 81 9 696
2018 Financial management 45 36 11 5 2 0 0 81 8 690
2018 Procurement 43 38 13 4 2 0 0 81 6 645
2018 Real property 41 36 12 5 5 0 0 77 10 531
2018 Materiel management 40 43 9 6 3 0 0 83 9 737
2018 Information management 43 37 12 5 2 0 0 81 7 345
2018 Information technology 41 38 10 7 4 0 0 79 11 659
2018 Internal audit 30 48 13 7 3 0 0 77 10 65
2018 Evaluation 44 48 4 1 2 0 0 92 3 39
2018 Data sciences 34 29 24 10 2 0 0 63 12 54
2018 Policy 49 35 8 6 2 0 0 84 8 196
2018 Project management 40 40 12 5 2 0 0 81 7 541
2018 Other services to the public 50 30 11 6 2 0 0 81 8 303
2018 None of the above 43 36 11 6 4 0 0 79 10 1325
2017 Client contact centre 38 41 13 5 2 0 0 80 7 338
2017 Health care practitioners 51 37 8 3 1 0 0 88 5 399
2017 Federal regulators 77 10 13 0 0 0 0 87 0 26
2017 Compliance, inspection and enforcement 41 38 11 6 5 0 0 78 11 227
2017 Communications or public affairs 46 42 8 3 1 0 0 88 4 180
2017 Access to information and privacy 42 34 13 9 2 0 0 76 11 65
2017 Security 57 29 10 3 2 0 0 85 5 189
2017 Science and technology 41 39 11 6 3 0 0 81 9 933
2017 Library services 50 27 13 3 7 0 0 77 9 44
2017 Legal services 52 30 2 10 6 0 0 82 16 51
2017 Administration and operations 44 36 11 5 4 0 0 80 9 1686
2017 Human resources 43 39 8 6 3 0 0 83 9 678
2017 Financial management 44 37 10 5 4 0 0 81 9 802
2017 Procurement 40 45 10 3 2 0 0 85 5 767
2017 Real property 40 35 14 6 5 0 0 75 10 669
2017 Materiel management 43 41 9 4 3 0 0 84 7 801
2017 Information management 44 36 11 5 3 0 0 80 9 400
2017 Information technology 39 40 11 6 3 0 0 79 9 820
2017 Internal audit 35 42 12 9 2 0 0 78 10 63
2017 Evaluation 57 24 10 6 3 0 0 81 9 56
2017 Data sciences 40 40 9 5 5 0 0 80 11 58
2017 Policy 50 34 8 5 3 0 0 84 8 204
2017 Project management 42 39 11 6 2 0 0 81 8 595
2017 Other services to the public 46 34 12 5 3 0 0 81 8 344
2017 None of the above 46 34 12 5 3 0 0 81 7 1974
2014 Client contact centre 40 45 8 3 3 0 0 85 6 476
2014 Health care practitioners 56 34 6 2 1 1 0 91 4 501
2014 Federal regulators 54 33 4 4 4 0 0 87 9 43
2014 Compliance, inspection and enforcement 43 37 10 7 3 0 0 80 10 376
2014 Communications or public affairs 41 42 11 4 1 0 0 83 6 211
2014 Access to information and privacy 41 40 13 6 0 0 0 81 6 79
2014 Security 50 35 8 5 2 0 0 85 7 207
2014 Science and technology 38 41 10 7 4 0 0 79 11 1246
2014 Library services 35 41 7 12 4 2 0 77 16 59
2014 Legal services 59 24 5 6 5 0 0 84 11 59
2014 Administration and operations 46 36 10 6 3 0 0 82 9 2243
2014 Human resources 44 38 9 7 3 0 0 82 10 849
2014 Financial management 44 40 8 5 4 0 0 83 9 859
2014 Procurement 38 43 11 4 3 0 0 82 7 925
2014 Real property 40 42 9 5 3 0 0 82 9 448
2014 Materiel management 43 38 9 6 4 0 0 81 10 1016
2014 Information management 42 38 9 7 4 0 0 80 11 589
2014 Information technology 39 39 12 6 4 0 0 78 10 1017
2014 Internal audit 30 42 10 13 4 0 0 72 18 90
2014 Evaluation 51 31 7 3 8 0 0 82 11 64
2014 Other services to the public 45 37 11 4 3 0 0 82 7 645
2014 None of the above 45 35 11 4 4 0 0 80 8 2568

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Client contact centre 35 36 16 7 4 0 0 72 12 341
2019 Health care practitioners 33 36 15 8 7 1 0 70 15 419
2019 Federal regulators 41 35 11 3 10 0 0 76 13 30
2019 Compliance, inspection and enforcement 34 36 15 7 8 0 0 70 15 270
2019 Communications or public affairs 52 28 7 6 4 2 0 82 11 232
2019 Access to information and privacy 40 30 14 6 9 0 0 70 15 93
2019 Security 37 28 14 6 15 1 0 65 20 243
2019 Science and technology 28 35 19 10 8 0 0 62 18 949
2019 Library services 46 27 10 10 6 0 0 74 16 45
2019 Legal services 47 32 7 11 3 0 0 79 14 65
2019 Administration and operations 45 31 13 6 5 0 0 76 11 1685
2019 Human resources 43 32 13 7 5 0 0 75 12 1017
2019 Financial management 41 35 14 6 4 1 0 76 10 844
2019 Procurement 40 32 15 7 5 0 0 73 12 753
2019 Real property 29 35 15 11 9 0 0 65 20 719
2019 Materiel management 39 31 16 9 5 0 0 71 14 879
2019 Information management 43 32 13 7 6 0 0 74 12 432
2019 Information technology 36 32 18 8 5 1 0 69 13 801
2019 Internal audit 42 35 15 7 1 0 0 77 8 77
2019 Evaluation 34 42 15 7 1 0 0 76 9 62
2019 Data sciences 29 32 16 12 9 1 0 62 21 63
2019 Policy 45 31 15 5 4 0 0 76 9 263
2019 Project management 40 34 13 8 4 1 0 75 13 731
2019 Other services to the public 32 30 17 12 9 0 0 62 21 374
2019 None of the above 30 33 20 8 8 0 0 64 17 1608
2018 Client contact centre 32 37 20 4 6 0 0 70 10 263
2018 Health care practitioners 34 31 16 13 6 0 0 65 19 351
2018 Federal regulators 58 30 0 3 9 0 0 88 12 30
2018 Compliance, inspection and enforcement 32 38 14 9 6 0 0 71 15 244
2018 Communications or public affairs 47 34 11 5 1 1 0 82 7 190
2018 Access to information and privacy 35 39 14 8 4 0 0 74 12 71
2018 Security 39 33 15 6 6 0 0 72 12 207
2018 Science and technology 28 32 20 11 8 0 0 61 19 763
2018 Library services 27 36 23 4 7 3 0 65 12 47
2018 Legal services 45 33 5 8 9 0 0 78 17 54
2018 Administration and operations 42 29 16 8 5 0 0 71 13 1345
2018 Human resources 40 29 16 7 7 0 0 70 14 702
2018 Financial management 38 34 15 7 5 1 0 73 11 690
2018 Procurement 37 33 19 6 5 1 0 70 11 641
2018 Real property 27 28 22 12 11 0 0 55 23 531
2018 Materiel management 33 32 19 8 7 1 0 66 15 743
2018 Information management 43 29 14 8 4 0 0 73 13 347
2018 Information technology 35 34 18 7 6 1 0 69 14 657
2018 Internal audit 35 33 23 3 6 0 0 68 9 64
2018 Evaluation 39 44 14 2 1 0 0 83 3 40
2018 Data sciences 22 29 24 14 11 0 0 51 25 53
2018 Policy 43 32 16 6 3 0 0 75 9 196
2018 Project management 38 34 17 5 6 0 0 72 11 542
2018 Other services to the public 31 34 22 6 8 0 0 64 13 301
2018 None of the above 29 30 20 10 9 1 0 60 20 1333
2017 Client contact centre 29 43 17 5 4 2 0 74 9 339
2017 Health care practitioners 37 36 15 7 6 0 0 72 13 401
2017 Federal regulators 56 20 19 5 0 0 0 76 5 26
2017 Compliance, inspection and enforcement 28 37 16 10 9 0 0 66 19 228
2017 Communications or public affairs 47 33 11 5 4 0 0 80 9 181
2017 Access to information and privacy 31 38 11 11 9 0 0 69 20 66
2017 Security 41 32 13 7 7 0 0 73 14 190
2017 Science and technology 28 33 20 10 7 1 0 62 18 932
2017 Library services 41 25 21 9 4 0 0 66 13 45
2017 Legal services 52 17 16 12 2 2 0 70 14 51
2017 Administration and operations 40 32 13 8 6 0 0 72 14 1694
2017 Human resources 37 37 13 7 5 1 0 75 12 682
2017 Financial management 38 32 14 8 6 0 0 71 15 804
2017 Procurement 36 36 17 7 4 0 0 72 11 766
2017 Real property 24 33 19 14 10 0 0 58 24 672
2017 Materiel management 34 33 18 9 6 0 0 67 14 806
2017 Information management 37 34 16 6 6 1 0 72 12 403
2017 Information technology 35 31 19 10 5 0 0 65 16 824
2017 Internal audit 37 34 13 9 6 0 0 72 15 63
2017 Evaluation 47 35 9 2 7 0 0 82 9 56
2017 Data sciences 35 28 12 14 10 2 0 64 24 57
2017 Policy 47 29 14 5 4 0 0 76 10 204
2017 Project management 38 34 16 8 5 0 0 72 12 599
2017 Other services to the public 29 34 17 11 9 1 0 63 20 346
2017 None of the above 29 32 19 10 8 1 0 62 19 1988
2014 Client contact centre 22 41 23 8 6 0 0 64 14 478
2014 Health care practitioners 36 34 14 8 7 1 0 70 16 502
2014 Federal regulators 33 41 6 10 9 0 0 74 20 44
2014 Compliance, inspection and enforcement 26 33 17 14 9 0 0 60 23 375
2014 Communications or public affairs 27 42 17 9 5 0 0 69 14 211
2014 Access to information and privacy 26 50 14 5 4 0 1 77 9 79
2014 Security 30 40 13 10 6 1 0 70 16 207
2014 Science and technology 23 36 18 13 10 0 0 59 23 1246
2014 Library services 26 36 23 8 6 0 0 63 14 60
2014 Legal services 37 36 14 2 8 3 0 75 10 59
2014 Administration and operations 33 35 15 9 6 1 0 69 16 2245
2014 Human resources 31 37 16 9 6 0 0 69 15 849
2014 Financial management 33 37 15 8 6 1 0 70 14 859
2014 Procurement 27 42 17 8 5 1 0 70 13 928
2014 Real property 26 35 18 13 7 0 0 62 20 449
2014 Materiel management 27 38 15 10 10 1 0 66 20 1016
2014 Information management 29 38 16 11 6 1 0 67 17 589
2014 Information technology 27 36 18 10 8 1 0 64 18 1018
2014 Internal audit 39 30 17 12 2 0 0 69 15 90
2014 Evaluation 31 32 17 13 4 2 0 65 18 64
2014 Other services to the public 25 33 17 12 12 0 0 58 24 647
2014 None of the above 24 35 17 12 11 1 0 60 23 2572

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Client contact centre 32 41 14 7 5 0 0 74 13 339
2019 Health care practitioners 30 41 15 8 6 0 0 71 14 416
2019 Federal regulators 39 35 16 3 7 0 0 74 10 30
2019 Compliance, inspection and enforcement 32 39 15 9 6 0 0 70 15 270
2019 Communications or public affairs 50 31 10 5 3 0 0 82 8 231
2019 Access to information and privacy 40 31 13 7 9 0 0 70 16 92
2019 Security 37 29 15 6 13 0 0 66 19 241
2019 Science and technology 26 36 19 12 6 0 0 63 19 941
2019 Library services 45 27 17 5 6 0 0 72 11 46
2019 Legal services 48 30 16 6 0 0 0 77 6 64
2019 Administration and operations 44 32 12 7 4 0 0 76 12 1675
2019 Human resources 41 35 12 8 3 0 0 76 11 1016
2019 Financial management 40 38 12 6 4 0 0 78 10 839
2019 Procurement 37 37 15 6 5 0 0 74 11 752
2019 Real property 26 36 18 11 9 0 0 62 20 716
2019 Materiel management 36 35 13 10 5 0 0 71 16 878
2019 Information management 42 33 13 8 4 0 0 74 12 430
2019 Information technology 36 35 16 9 5 0 0 71 13 795
2019 Internal audit 39 39 13 7 2 0 0 78 9 77
2019 Evaluation 34 42 12 6 6 0 0 75 12 62
2019 Data sciences 33 26 17 13 11 0 0 59 24 65
2019 Policy 47 30 14 5 4 0 0 77 9 262
2019 Project management 39 35 13 8 4 0 0 75 12 731
2019 Other services to the public 29 33 16 13 9 0 0 62 21 371
2019 None of the above 28 34 19 11 8 1 0 62 19 1606
2018 Client contact centre 33 38 20 4 4 0 0 71 9 259
2018 Health care practitioners 34 32 15 11 8 0 0 66 19 355
2018 Federal regulators 54 26 0 10 9 0 0 81 19 30
2018 Compliance, inspection and enforcement 33 36 15 9 6 0 1 70 15 241
2018 Communications or public affairs 48 38 9 4 1 0 0 87 4 190
2018 Access to information and privacy 36 41 10 5 8 0 0 77 13 72
2018 Security 38 34 14 8 6 0 0 72 14 204
2018 Science and technology 26 35 19 12 7 0 0 62 19 762
2018 Library services 26 38 15 11 7 3 0 66 19 47
2018 Legal services 43 36 7 2 12 0 0 79 13 54
2018 Administration and operations 41 31 15 9 5 0 0 72 13 1339
2018 Human resources 40 32 15 7 6 0 0 72 13 701
2018 Financial management 38 37 13 7 5 0 0 75 12 681
2018 Procurement 36 36 16 9 4 0 0 71 13 641
2018 Real property 23 31 24 12 10 0 0 54 22 532
2018 Materiel management 31 37 16 8 8 0 1 68 15 742
2018 Information management 44 31 13 8 3 1 0 75 12 343
2018 Information technology 33 36 17 8 5 0 0 69 13 653
2018 Internal audit 35 34 23 3 4 0 0 70 7 64
2018 Evaluation 40 42 11 3 3 0 0 82 7 40
2018 Data sciences 15 33 23 15 14 0 0 48 29 52
2018 Policy 42 33 16 6 3 0 0 75 9 195
2018 Project management 34 39 16 6 6 0 0 73 12 536
2018 Other services to the public 30 32 18 12 7 1 0 63 19 300
2018 None of the above 26 31 20 13 10 0 0 57 22 1330
2017 Client contact centre 27 44 17 7 3 1 0 72 11 340
2017 Health care practitioners 34 41 13 6 6 0 0 75 12 400
2017 Federal regulators 52 23 19 5 0 0 0 76 5 26
2017 Compliance, inspection and enforcement 27 38 14 11 10 0 0 65 21 228
2017 Communications or public affairs 47 34 11 4 3 1 0 82 7 181
2017 Access to information and privacy 31 40 15 8 6 0 0 71 14 66
2017 Security 35 38 13 7 7 0 0 73 14 191
2017 Science and technology 25 38 18 12 7 0 0 63 20 931
2017 Library services 46 29 14 9 2 0 0 75 11 45
2017 Legal services 50 27 12 9 2 0 0 77 11 51
2017 Administration and operations 38 35 13 8 6 0 0 74 14 1692
2017 Human resources 37 40 11 9 4 0 0 77 12 686
2017 Financial management 38 34 14 9 5 0 0 72 14 803
2017 Procurement 34 39 15 7 4 0 0 74 11 768
2017 Real property 21 36 17 15 10 0 0 57 25 672
2017 Materiel management 34 35 17 9 6 0 0 69 14 806
2017 Information management 37 36 15 6 5 0 0 73 12 403
2017 Information technology 33 35 17 9 5 0 0 68 15 825
2017 Internal audit 37 39 12 8 5 0 0 76 12 63
2017 Evaluation 45 36 8 6 5 0 0 81 11 56
2017 Data sciences 25 39 15 8 11 2 0 65 20 58
2017 Policy 48 33 9 6 4 0 0 81 10 203
2017 Project management 37 35 14 10 4 0 0 72 14 598
2017 Other services to the public 26 34 18 13 9 1 0 60 22 345
2017 None of the above 27 34 19 12 8 0 0 61 20 1987
2014 Client contact centre 21 43 24 7 5 0 0 64 12 478
2014 Health care practitioners 34 36 13 10 6 0 0 71 16 501
2014 Federal regulators 25 51 6 13 5 0 0 76 18 44
2014 Compliance, inspection and enforcement 25 35 15 16 9 0 0 60 25 375
2014 Communications or public affairs 24 50 12 8 6 0 0 74 14 211
2014 Access to information and privacy 23 53 16 5 3 0 0 76 8 79
2014 Security 30 39 15 11 4 0 0 69 15 207
2014 Science and technology 21 36 18 16 10 0 0 57 25 1247
2014 Library services 29 39 17 12 4 0 0 68 15 60
2014 Legal services 42 29 15 2 8 3 0 74 10 59
2014 Administration and operations 33 37 13 10 6 0 0 70 16 2244
2014 Human resources 32 39 14 9 5 0 0 71 14 849
2014 Financial management 32 39 14 9 5 0 0 72 14 858
2014 Procurement 26 44 17 8 5 0 0 70 13 927
2014 Real property 23 40 17 13 7 0 0 63 20 449
2014 Materiel management 27 37 15 11 9 1 0 65 20 1016
2014 Information management 29 38 15 12 5 0 0 68 17 589
2014 Information technology 26 37 18 12 7 0 0 63 19 1018
2014 Internal audit 37 33 15 10 4 0 0 70 15 90
2014 Evaluation 31 36 17 11 4 0 0 67 16 64
2014 Other services to the public 22 35 17 15 10 0 0 58 25 648
2014 None of the above 22 36 18 13 11 1 0 58 24 2572

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Client contact centre 34 31 13 10 9 2 0 67 20 341
2019 Health care practitioners 31 27 16 11 11 3 1 61 23 420
2019 Federal regulators 39 34 14 3 3 7 0 79 6 30
2019 Compliance, inspection and enforcement 34 27 17 8 12 2 0 62 21 271
2019 Communications or public affairs 42 25 12 10 6 5 0 70 17 232
2019 Access to information and privacy 42 25 19 5 8 1 0 68 13 93
2019 Security 36 22 19 8 13 2 0 59 22 243
2019 Science and technology 27 28 22 10 8 3 1 58 19 951
2019 Library services 50 17 10 8 8 7 0 72 17 46
2019 Legal services 44 15 9 19 4 10 0 65 25 65
2019 Administration and operations 41 23 16 10 8 2 0 65 19 1689
2019 Human resources 39 25 15 10 8 3 0 66 18 1021
2019 Financial management 43 22 17 10 7 2 0 66 17 847
2019 Procurement 37 27 18 9 7 3 0 65 16 758
2019 Real property 29 27 18 13 11 1 0 56 25 716
2019 Materiel management 34 26 18 11 8 3 0 62 20 880
2019 Information management 36 26 19 10 7 0 0 63 18 434
2019 Information technology 36 25 18 12 7 2 0 62 19 802
2019 Internal audit 30 29 21 8 10 2 0 60 18 78
2019 Evaluation 35 27 21 7 5 5 0 65 13 62
2019 Data sciences 30 20 18 15 11 1 5 53 28 65
2019 Policy 43 23 13 12 6 2 0 68 18 263
2019 Project management 37 28 14 11 7 2 0 67 19 732
2019 Other services to the public 36 27 17 9 8 3 0 64 17 375
2019 None of the above 29 26 19 11 10 4 1 58 22 1611
2018 Client contact centre 31 33 17 9 7 2 0 65 17 263
2018 Health care practitioners 32 24 17 12 13 2 0 57 26 355
2018 Federal regulators 54 31 0 0 6 9 0 94 6 30
2018 Compliance, inspection and enforcement 32 23 19 10 9 4 2 58 21 243
2018 Communications or public affairs 39 27 23 7 2 2 0 68 9 190
2018 Access to information and privacy 40 26 16 7 7 4 0 69 14 72
2018 Security 37 26 18 7 6 5 0 66 14 207
2018 Science and technology 29 26 20 11 9 4 0 58 21 765
2018 Library services 33 20 15 8 18 5 0 56 28 47
2018 Legal services 44 22 11 7 12 3 0 69 20 53
2018 Administration and operations 39 22 17 11 8 2 0 63 20 1347
2018 Human resources 38 22 16 10 9 3 1 63 20 703
2018 Financial management 38 27 15 12 6 2 0 66 18 689
2018 Procurement 34 29 17 10 7 2 0 65 18 642
2018 Real property 27 24 26 11 11 1 0 51 23 529
2018 Materiel management 28 25 20 12 10 3 1 55 23 745
2018 Information management 40 25 14 12 7 2 1 67 19 346
2018 Information technology 34 28 18 9 7 3 0 64 17 658
2018 Internal audit 31 26 32 7 4 0 0 56 12 64
2018 Evaluation 30 32 24 9 6 0 0 62 14 40
2018 Data sciences 17 36 19 20 9 0 0 53 29 53
2018 Policy 38 22 21 11 5 1 0 61 17 195
2018 Project management 35 26 17 9 9 3 0 64 19 543
2018 Other services to the public 34 23 24 10 7 3 0 58 17 301
2018 None of the above 30 25 20 10 11 3 0 58 21 1332
2017 Client contact centre 29 36 15 9 5 5 1 69 16 340
2017 Health care practitioners 35 25 18 9 7 4 2 64 17 401
2017 Federal regulators 48 24 22 0 6 0 0 72 6 26
2017 Compliance, inspection and enforcement 32 23 16 14 11 3 1 57 26 229
2017 Communications or public affairs 40 26 13 12 4 4 0 69 17 180
2017 Access to information and privacy 28 30 20 6 10 6 0 62 17 65
2017 Security 39 26 16 10 8 1 1 66 18 191
2017 Science and technology 28 26 22 11 9 3 1 56 21 932
2017 Library services 39 24 12 2 16 5 2 68 19 45
2017 Legal services 43 21 15 10 4 7 0 69 14 51
2017 Administration and operations 38 24 16 11 9 3 1 64 20 1691
2017 Human resources 36 28 16 9 7 3 0 66 17 685
2017 Financial management 35 27 14 10 10 3 0 64 21 802
2017 Procurement 30 33 17 10 6 3 0 65 17 769
2017 Real property 28 27 19 11 12 3 0 57 24 672
2017 Materiel management 31 28 18 12 8 3 0 61 20 808
2017 Information management 37 26 16 8 8 4 1 66 17 404
2017 Information technology 33 26 18 13 8 2 1 61 21 827
2017 Internal audit 27 25 19 12 12 5 0 55 25 63
2017 Evaluation 45 25 15 3 9 3 0 72 12 56
2017 Data sciences 19 25 19 17 13 7 0 47 32 58
2017 Policy 45 21 13 12 6 3 1 68 19 203
2017 Project management 34 24 18 13 8 3 0 60 21 596
2017 Other services to the public 29 27 17 12 11 3 0 59 23 345
2017 None of the above 30 26 19 11 9 4 2 59 21 1986
2014 Client contact centre 25 34 21 10 8 2 0 60 18 478
2014 Health care practitioners 37 24 13 11 9 4 1 65 21 501
2014 Federal regulators 41 29 15 4 6 5 0 74 11 44
2014 Compliance, inspection and enforcement 28 27 18 14 11 2 0 56 26 375
2014 Communications or public affairs 25 29 18 16 9 3 0 56 26 211
2014 Access to information and privacy 25 36 22 9 7 1 0 62 15 79
2014 Security 33 30 14 13 8 2 0 65 21 207
2014 Science and technology 27 25 21 12 12 3 1 54 24 1247
2014 Library services 29 19 16 23 9 5 0 50 33 59
2014 Legal services 39 14 17 11 8 10 0 59 22 59
2014 Administration and operations 35 25 15 12 9 4 0 63 21 2243
2014 Human resources 31 26 16 13 10 3 0 59 24 848
2014 Financial management 36 25 15 13 9 2 0 62 23 859
2014 Procurement 30 29 18 12 8 2 0 61 21 928
2014 Real property 27 30 17 12 10 3 1 60 23 447
2014 Materiel management 29 27 19 11 11 3 0 58 23 1017
2014 Information management 33 25 17 12 9 3 0 61 22 588
2014 Information technology 30 25 17 14 11 3 0 57 26 1016
2014 Internal audit 32 19 19 17 10 3 0 52 28 89
2014 Evaluation 35 19 23 11 13 0 0 54 23 64
2014 Other services to the public 30 24 19 12 10 4 1 57 23 647
2014 None of the above 28 28 18 11 11 3 1 58 23 2572
Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Client contact centre 29 34 22 5 4 0 5 67 10 340
2019 Health care practitioners 31 23 26 5 6 1 9 60 12 418
2019 Federal regulators 39 34 9 6 10 0 3 74 17 30
2019 Compliance, inspection and enforcement 40 28 21 3 4 1 3 71 7 271
2019 Communications or public affairs 49 31 12 3 1 0 3 83 5 233
2019 Access to information and privacy 38 24 17 10 4 0 6 66 15 93
2019 Security 43 29 17 4 4 1 2 74 8 244
2019 Science and technology 39 34 15 4 4 0 3 76 8 951
2019 Library services 39 30 2 14 4 3 9 78 20 46
2019 Legal services 34 36 18 3 1 1 7 76 5 64
2019 Administration and operations 44 26 17 4 3 1 5 74 7 1692
2019 Human resources 44 26 16 5 3 2 4 74 9 1020
2019 Financial management 42 29 15 6 3 2 4 75 10 847
2019 Procurement 37 27 21 6 5 1 4 67 11 760
2019 Real property 38 33 18 4 4 1 2 72 9 719
2019 Materiel management 39 29 19 6 3 1 3 71 9 883
2019 Information management 45 27 17 2 3 1 5 77 5 432
2019 Information technology 48 27 16 3 2 0 4 78 6 804
2019 Internal audit 46 18 24 7 1 1 2 67 9 78
2019 Evaluation 56 21 14 6 1 0 1 78 7 63
2019 Data sciences 44 23 14 7 4 1 6 73 12 66
2019 Policy 60 24 11 3 1 0 1 85 4 263
2019 Project management 53 26 13 3 2 1 2 81 6 735
2019 Other services to the public 25 27 26 6 7 2 7 57 15 375
2019 None of the above 27 30 25 5 5 2 6 62 11 1621

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Client contact centre 38 36 15 4 6 1 0 75 10 343
2019 Health care practitioners 37 29 18 8 7 2 1 67 15 419
2019 Federal regulators 59 16 8 11 6 0 0 75 17 30
2019 Compliance, inspection and enforcement 42 30 12 10 5 0 0 73 16 270
2019 Communications or public affairs 51 29 9 6 3 2 0 81 9 233
2019 Access to information and privacy 51 18 17 9 4 1 1 70 13 93
2019 Security 40 29 18 4 7 1 0 70 11 243
2019 Science and technology 44 30 13 7 5 1 0 75 12 947
2019 Library services 58 22 9 9 0 3 0 82 9 45
2019 Legal services 49 32 11 5 1 1 0 82 6 65
2019 Administration and operations 51 24 12 6 4 2 0 78 10 1684
2019 Human resources 48 27 11 5 5 3 1 78 11 1021
2019 Financial management 46 29 13 6 4 2 1 77 10 846
2019 Procurement 42 31 15 6 5 1 1 74 11 758
2019 Real property 39 28 19 6 7 1 0 68 13 720
2019 Materiel management 42 29 14 9 4 1 0 72 13 878
2019 Information management 54 23 12 6 3 2 1 79 9 433
2019 Information technology 46 31 12 5 4 1 0 78 10 803
2019 Internal audit 49 32 6 8 0 1 3 85 8 77
2019 Evaluation 61 28 9 0 3 0 0 89 3 63
2019 Data sciences 52 20 14 8 5 2 0 73 13 65
2019 Policy 54 26 13 3 2 1 1 81 5 263
2019 Project management 51 26 12 5 4 1 0 78 10 731
2019 Other services to the public 32 29 18 9 10 1 1 62 19 371
2019 None of the above 32 30 19 9 8 1 1 64 17 1618
2018 Client contact centre 36 39 15 4 4 1 0 77 8 262
2018 Health care practitioners 36 31 14 9 8 2 0 68 18 357
2018 Federal regulators 64 24 5 3 3 0 0 89 6 29
2018 Compliance, inspection and enforcement 46 28 15 4 5 1 0 75 10 243
2018 Communications or public affairs 49 27 11 7 3 1 1 78 11 187
2018 Access to information and privacy 49 31 12 3 4 0 1 81 7 72
2018 Security 47 32 10 4 4 1 2 81 9 204
2018 Science and technology 38 33 14 9 5 1 0 73 14 765
2018 Library services 41 24 19 6 5 5 0 68 12 47
2018 Legal services 53 24 11 4 5 0 4 80 9 51
2018 Administration and operations 45 26 13 8 5 1 1 72 14 1336
2018 Human resources 46 28 13 6 5 1 0 75 11 705
2018 Financial management 42 31 12 7 5 2 0 75 12 682
2018 Procurement 38 36 13 7 5 1 0 75 12 647
2018 Real property 29 32 19 10 8 1 0 63 18 525
2018 Materiel management 37 29 19 9 4 2 0 68 13 734
2018 Information management 48 29 11 5 6 1 0 78 11 343
2018 Information technology 44 29 15 5 5 1 0 74 10 657
2018 Internal audit 44 24 12 14 3 2 2 70 17 63
2018 Evaluation 57 30 10 0 3 0 0 87 3 40
2018 Data sciences 41 34 13 3 9 0 0 75 12 53
2018 Policy 55 26 7 5 4 2 1 84 9 193
2018 Project management 44 34 10 7 4 1 0 79 11 542
2018 Other services to the public 32 37 12 8 11 1 0 70 18 302
2018 None of the above 30 30 20 9 10 1 0 61 19 1324
2017 Client contact centre 25 45 18 5 4 2 1 72 9 341
2017 Health care practitioners 35 31 14 10 6 3 1 68 17 403
2017 Federal regulators 52 29 13 5 0 0 0 82 5 26
2017 Compliance, inspection and enforcement 33 36 12 9 6 2 2 72 16 227
2017 Communications or public affairs 52 29 11 4 3 1 0 82 7 182
2017 Access to information and privacy 47 27 17 0 6 2 2 76 6 66
2017 Security 40 34 15 4 7 0 0 74 11 191
2017 Science and technology 41 31 13 9 5 1 1 73 14 934
2017 Library services 47 32 7 9 2 4 0 82 11 45
2017 Legal services 51 31 8 6 2 0 2 84 8 50
2017 Administration and operations 43 28 13 7 6 2 1 74 13 1692
2017 Human resources 43 33 10 6 4 3 1 79 10 686
2017 Financial management 43 31 13 6 6 1 0 75 12 809
2017 Procurement 40 35 13 6 4 1 0 76 10 771
2017 Real property 31 34 17 8 8 1 0 67 16 672
2017 Materiel management 38 33 15 8 5 1 0 72 13 807
2017 Information management 46 29 12 7 4 1 1 77 11 405
2017 Information technology 40 32 14 8 4 1 1 73 12 824
2017 Internal audit 45 30 12 9 3 1 0 76 12 63
2017 Evaluation 50 28 10 5 5 0 2 79 11 56
2017 Data sciences 50 32 3 7 8 0 0 82 14 58
2017 Policy 56 30 6 5 1 1 0 87 7 204
2017 Project management 47 31 11 5 3 2 0 80 9 598
2017 Other services to the public 31 32 16 10 10 1 1 63 21 347
2017 None of the above 31 32 16 9 8 2 1 65 18 1992
2014 Client contact centre 25 40 20 8 5 2 1 66 13 479
2014 Health care practitioners 35 34 13 9 7 2 0 71 16 502
2014 Federal regulators 35 37 15 6 5 0 2 73 12 44
2014 Compliance, inspection and enforcement 38 36 10 7 5 1 1 76 13 376
2014 Communications or public affairs 42 32 11 6 6 2 0 76 13 211
2014 Access to information and privacy 48 31 11 6 4 0 0 79 10 79
2014 Security 39 30 16 8 5 1 0 70 14 207
2014 Science and technology 37 36 12 9 5 1 1 74 14 1246
2014 Library services 46 24 14 11 2 3 0 73 13 60
2014 Legal services 50 27 10 8 2 3 0 80 10 59
2014 Administration and operations 42 31 11 8 6 1 1 74 14 2245
2014 Human resources 44 29 11 9 5 2 1 75 14 849
2014 Financial management 40 31 14 8 5 2 0 73 13 859
2014 Procurement 34 37 16 6 5 2 1 72 12 927
2014 Real property 33 37 15 9 5 1 0 71 14 448
2014 Materiel management 38 31 15 8 7 1 1 70 15 1016
2014 Information management 41 31 14 7 5 1 1 74 12 587
2014 Information technology 37 32 16 7 5 1 1 71 12 1018
2014 Internal audit 44 30 10 5 8 2 1 76 13 90
2014 Evaluation 40 26 11 16 4 3 0 68 21 64
2014 Other services to the public 31 32 15 11 10 1 0 64 21 648
2014 None of the above 31 32 16 10 9 1 1 65 19 2571

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Client contact centre 37 36 13 8 6 0 0 73 14 340
2019 Health care practitioners 36 32 11 11 8 0 0 69 20 421
2019 Federal regulators 41 28 10 13 9 0 0 69 22 30
2019 Compliance, inspection and enforcement 37 30 15 9 7 0 0 68 17 269
2019 Communications or public affairs 47 32 10 6 5 1 0 80 11 233
2019 Access to information and privacy 48 20 9 16 5 0 1 69 22 90
2019 Security 36 33 15 7 9 1 0 69 15 242
2019 Science and technology 38 33 12 10 5 0 0 72 16 947
2019 Library services 46 26 2 10 8 2 6 79 19 46
2019 Legal services 50 28 11 7 2 0 1 80 10 65
2019 Administration and operations 46 30 10 8 5 1 0 77 13 1684
2019 Human resources 47 30 8 7 5 1 1 79 12 1020
2019 Financial management 43 31 12 10 5 0 0 74 14 841
2019 Procurement 41 34 11 9 5 0 0 75 14 755
2019 Real property 37 34 13 8 7 0 0 71 16 714
2019 Materiel management 36 34 13 10 6 0 0 71 16 878
2019 Information management 49 31 8 6 4 0 1 82 10 432
2019 Information technology 43 31 13 7 5 0 1 75 12 798
2019 Internal audit 53 25 3 17 2 0 0 77 19 78
2019 Evaluation 61 19 6 10 4 0 0 80 14 63
2019 Data sciences 37 35 8 7 8 5 0 76 16 66
2019 Policy 49 29 10 8 4 0 0 78 12 260
2019 Project management 43 34 11 7 5 0 0 77 12 732
2019 Other services to the public 32 33 14 11 10 1 1 65 21 372
2019 None of the above 31 33 14 11 9 1 1 65 20 1617
2018 Client contact centre 35 39 14 7 4 1 0 75 11 261
2018 Health care practitioners 35 32 14 9 10 1 0 67 19 357
2018 Federal regulators 58 23 3 7 6 3 0 84 14 29
2018 Compliance, inspection and enforcement 42 32 12 7 7 1 0 74 13 241
2018 Communications or public affairs 44 38 7 8 2 0 0 83 10 186
2018 Access to information and privacy 42 35 11 7 4 0 1 78 11 72
2018 Security 45 35 9 5 6 0 0 80 11 203
2018 Science and technology 35 35 12 10 7 1 0 71 17 763
2018 Library services 41 24 8 17 7 0 2 67 25 47
2018 Legal services 48 34 9 4 5 0 0 82 9 52
2018 Administration and operations 41 30 12 10 6 0 1 72 16 1337
2018 Human resources 44 32 10 9 5 0 0 76 14 700
2018 Financial management 39 33 11 10 6 0 0 73 16 681
2018 Procurement 37 36 13 8 5 0 0 74 13 647
2018 Real property 26 35 19 10 10 0 0 61 20 523
2018 Materiel management 36 32 15 10 6 1 0 68 16 734
2018 Information management 43 33 8 8 7 0 1 77 15 340
2018 Information technology 40 32 13 8 6 1 0 73 14 655
2018 Internal audit 42 22 9 23 3 0 2 64 26 63
2018 Evaluation 57 29 9 6 0 0 0 86 6 40
2018 Data sciences 40 30 11 7 7 5 0 73 15 52
2018 Policy 52 27 7 7 6 0 0 79 13 194
2018 Project management 40 35 10 10 6 0 0 75 15 542
2018 Other services to the public 33 34 13 11 8 0 1 68 19 302
2018 None of the above 28 32 17 13 10 0 0 60 23 1323
2017 Client contact centre 27 46 11 11 4 1 0 74 15 341
2017 Health care practitioners 35 32 12 12 7 1 1 68 20 403
2017 Federal regulators 49 25 21 0 0 0 5 78 0 26
2017 Compliance, inspection and enforcement 34 35 12 8 9 1 0 70 17 227
2017 Communications or public affairs 47 33 10 4 5 1 0 81 9 182
2017 Access to information and privacy 40 37 11 3 6 2 2 79 9 66
2017 Security 40 31 13 10 5 0 0 72 16 191
2017 Science and technology 38 33 12 9 6 1 0 72 15 934
2017 Library services 40 28 13 15 4 0 0 67 19 45
2017 Legal services 48 35 6 8 2 2 0 84 10 50
2017 Administration and operations 42 29 11 10 6 1 1 72 17 1693
2017 Human resources 44 36 9 7 4 0 0 80 11 686
2017 Financial management 42 32 10 8 8 0 0 74 16 808
2017 Procurement 39 37 11 7 5 1 0 77 13 773
2017 Real property 32 37 12 10 9 0 0 69 19 673
2017 Materiel management 36 35 13 9 7 0 0 71 15 806
2017 Information management 46 28 11 10 3 0 1 75 14 405
2017 Information technology 38 34 12 10 5 0 0 73 15 824
2017 Internal audit 42 31 9 12 6 0 0 73 18 63
2017 Evaluation 50 29 9 10 2 0 0 79 12 56
2017 Data sciences 48 30 7 8 6 0 0 79 14 58
2017 Policy 48 33 8 7 3 0 1 82 10 204
2017 Project management 43 33 10 10 4 1 0 76 14 597
2017 Other services to the public 32 34 15 10 9 0 0 66 19 348
2017 None of the above 31 35 15 10 9 0 1 66 19 1987
2014 Client contact centre 24 42 19 8 7 0 0 66 15 478
2014 Health care practitioners 33 37 10 10 9 1 0 71 19 500
2014 Federal regulators 37 39 10 4 9 0 0 77 13 44
2014 Compliance, inspection and enforcement 37 33 13 8 8 1 0 70 17 376
2014 Communications or public affairs 37 37 8 10 9 0 0 73 19 211
2014 Access to information and privacy 49 29 8 8 5 0 1 79 13 79
2014 Security 37 35 12 10 6 0 0 72 16 207
2014 Science and technology 35 37 11 10 6 1 0 72 17 1247
2014 Library services 47 23 12 11 6 0 0 71 18 60
2014 Legal services 40 46 4 3 5 2 2 88 8 59
2014 Administration and operations 39 32 11 10 7 0 0 72 17 2246
2014 Human resources 44 31 9 10 6 1 0 75 16 848
2014 Financial management 39 31 10 11 8 0 0 71 19 859
2014 Procurement 33 37 15 10 6 0 0 69 16 927
2014 Real property 31 37 14 9 7 1 0 69 17 449
2014 Materiel management 35 35 12 10 8 1 0 70 18 1017
2014 Information management 42 31 12 9 5 1 0 73 14 589
2014 Information technology 35 34 13 11 7 0 0 69 18 1017
2014 Internal audit 39 33 9 10 8 0 1 73 18 90
2014 Evaluation 35 31 14 15 5 0 0 66 20 64
2014 Other services to the public 31 34 13 12 9 0 0 65 21 649
2014 None of the above 30 34 14 11 10 1 1 65 21 2570

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Client contact centre 38 38 10 8 6 0 0 76 14 343
2019 Health care practitioners 38 30 15 8 7 0 1 69 16 420
2019 Federal regulators 54 18 3 19 7 0 0 72 26 30
2019 Compliance, inspection and enforcement 38 37 13 5 7 0 0 75 12 271
2019 Communications or public affairs 54 27 5 8 6 0 0 81 14 231
2019 Access to information and privacy 50 22 12 10 6 0 0 72 16 93
2019 Security 43 28 13 7 8 0 0 71 15 244
2019 Science and technology 42 31 12 8 6 0 0 74 14 947
2019 Library services 57 25 7 8 4 0 0 81 12 46
2019 Legal services 49 39 4 6 3 0 0 88 8 65
2019 Administration and operations 56 24 10 6 4 0 0 80 10 1693
2019 Human resources 51 30 8 6 4 1 0 81 10 1019
2019 Financial management 50 27 11 7 4 1 0 78 11 846
2019 Procurement 44 31 12 8 6 0 0 75 13 757
2019 Real property 41 32 15 6 7 0 0 72 13 719
2019 Materiel management 45 31 10 8 5 0 0 77 13 882
2019 Information management 55 26 9 5 4 0 1 82 9 434
2019 Information technology 51 28 11 6 3 1 0 79 10 801
2019 Internal audit 54 34 8 4 0 0 0 88 4 78
2019 Evaluation 68 20 5 3 5 0 0 87 8 62
2019 Data sciences 52 18 16 7 7 0 0 70 14 66
2019 Policy 56 24 12 5 3 0 0 81 8 263
2019 Project management 52 28 9 6 5 0 0 80 11 734
2019 Other services to the public 37 28 15 11 8 0 0 65 20 376
2019 None of the above 36 31 16 8 7 0 1 68 15 1621
2018 Client contact centre 39 36 15 6 4 0 0 75 10 261
2018 Health care practitioners 39 26 13 9 12 1 0 65 21 356
2018 Federal regulators 64 26 0 0 10 0 0 90 10 29
2018 Compliance, inspection and enforcement 51 22 12 8 8 0 0 73 15 242
2018 Communications or public affairs 43 37 10 6 3 0 0 81 9 187
2018 Access to information and privacy 51 31 5 1 11 0 0 83 12 72
2018 Security 47 37 6 3 7 0 0 84 10 203
2018 Science and technology 38 31 15 8 7 0 0 69 16 764
2018 Library services 38 21 18 11 12 0 0 59 23 47
2018 Legal services 59 25 9 2 5 0 0 84 7 52
2018 Administration and operations 50 25 12 7 6 0 0 75 13 1337
2018 Human resources 48 27 12 8 5 1 0 75 12 704
2018 Financial management 46 30 11 6 6 0 1 77 13 681
2018 Procurement 43 31 14 6 5 0 0 74 11 648
2018 Real property 32 29 19 9 11 0 0 60 20 526
2018 Materiel management 37 30 16 8 8 0 0 68 16 732
2018 Information management 49 27 8 10 7 0 0 76 17 343
2018 Information technology 47 28 12 6 6 0 0 75 13 657
2018 Internal audit 43 14 25 11 8 0 0 57 18 63
2018 Evaluation 63 23 7 6 2 0 0 86 8 40
2018 Data sciences 46 24 9 13 9 0 0 70 22 53
2018 Policy 55 23 8 7 6 0 0 79 13 194
2018 Project management 46 30 11 7 6 0 0 76 13 540
2018 Other services to the public 38 31 11 7 12 0 0 70 19 302
2018 None of the above 33 27 17 12 10 0 1 60 23 1324
2017 Client contact centre 31 39 13 9 6 1 0 72 15 337
2017 Health care practitioners 40 27 13 7 11 1 1 69 18 399
2017 Federal regulators 72 15 9 0 0 0 3 91 0 26
2017 Compliance, inspection and enforcement 44 25 11 9 8 1 2 71 18 225
2017 Communications or public affairs 55 27 9 4 5 0 0 82 9 180
2017 Access to information and privacy 44 31 9 7 8 2 0 76 14 65
2017 Security 49 27 14 4 6 0 0 76 10 189
2017 Science and technology 43 31 11 9 5 1 1 75 14 930
2017 Library services 41 27 9 16 6 0 0 68 23 43
2017 Legal services 55 21 18 2 4 0 0 77 6 50
2017 Administration and operations 51 25 11 6 6 0 0 77 12 1686
2017 Human resources 53 26 8 7 5 0 0 79 12 682
2017 Financial management 49 25 12 6 7 0 0 75 13 804
2017 Procurement 45 31 13 6 4 0 0 76 11 768
2017 Real property 42 29 13 8 9 0 0 71 17 670
2017 Materiel management 42 31 12 8 6 0 0 74 14 804
2017 Information management 52 30 9 5 4 0 0 82 9 401
2017 Information technology 47 27 13 6 6 0 0 75 12 826
2017 Internal audit 48 32 11 5 4 0 0 80 9 61
2017 Evaluation 48 33 5 4 9 0 0 82 13 54
2017 Data sciences 43 26 15 3 13 0 0 69 16 58
2017 Policy 56 26 8 6 3 0 0 83 10 204
2017 Project management 50 28 12 5 4 0 0 78 10 597
2017 Other services to the public 37 29 16 8 10 0 0 66 18 349
2017 None of the above 39 30 14 8 9 0 1 69 17 1983
2014 Client contact centre 30 38 16 7 8 1 0 69 15 478
2014 Health care practitioners 40 28 13 10 9 1 0 69 19 502
2014 Federal regulators 56 30 8 2 2 0 2 88 4 43
2014 Compliance, inspection and enforcement 41 33 9 8 7 1 0 75 16 373
2014 Communications or public affairs 40 34 13 7 6 1 0 74 13 211
2014 Access to information and privacy 60 23 8 5 4 0 0 83 9 79
2014 Security 46 28 14 6 5 0 0 75 11 207
2014 Science and technology 39 33 12 8 7 0 0 73 15 1246
2014 Library services 51 17 13 9 6 3 0 71 16 60
2014 Legal services 59 28 7 1 5 0 0 87 6 58
2014 Administration and operations 48 27 11 8 6 0 0 75 14 2246
2014 Human resources 52 26 9 7 5 0 0 79 13 847
2014 Financial management 46 29 10 7 8 0 0 75 14 858
2014 Procurement 36 36 14 7 6 0 0 73 13 927
2014 Real property 41 32 12 9 6 0 0 73 15 448
2014 Materiel management 41 31 12 7 8 0 0 72 15 1015
2014 Information management 46 30 11 7 6 0 0 77 12 589
2014 Information technology 42 31 12 7 7 0 0 73 15 1017
2014 Internal audit 46 29 8 11 5 0 1 76 17 90
2014 Evaluation 38 31 11 8 12 0 0 69 20 64
2014 Other services to the public 36 31 12 11 9 0 1 67 20 644
2014 None of the above 35 32 13 9 10 1 1 68 19 2569

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Client contact centre 24 39 18 11 7 1 0 64 18 343
2019 Health care practitioners 29 34 17 10 7 3 0 65 17 420
2019 Federal regulators 45 29 14 3 10 0 0 74 13 30
2019 Compliance, inspection and enforcement 24 36 18 12 8 3 0 62 20 270
2019 Communications or public affairs 45 35 8 6 3 2 0 82 9 229
2019 Access to information and privacy 35 34 8 15 8 1 0 69 23 92
2019 Security 29 30 15 9 15 3 0 60 24 242
2019 Science and technology 23 34 21 9 7 5 1 61 17 948
2019 Library services 28 36 16 10 0 4 6 72 11 45
2019 Legal services 46 33 7 3 5 5 0 84 9 65
2019 Administration and operations 39 32 14 7 6 2 0 73 13 1687
2019 Human resources 29 32 17 10 6 6 0 65 18 1019
2019 Financial management 35 34 15 7 6 3 0 71 14 843
2019 Procurement 32 35 17 9 4 3 0 69 14 757
2019 Real property 21 33 20 13 10 4 0 56 23 717
2019 Materiel management 30 30 20 10 8 3 0 62 18 878
2019 Information management 37 35 13 8 4 2 0 74 13 431
2019 Information technology 30 36 15 8 5 6 0 70 14 799
2019 Internal audit 38 27 16 7 5 8 0 70 13 76
2019 Evaluation 44 23 11 9 12 1 0 68 21 62
2019 Data sciences 34 24 20 8 10 4 0 60 19 65
2019 Policy 35 38 12 9 3 3 1 76 12 262
2019 Project management 36 34 15 7 5 3 0 72 13 732
2019 Other services to the public 23 30 22 10 11 2 0 55 22 376
2019 None of the above 20 29 20 15 12 4 0 51 28 1620
2018 Client contact centre 24 37 21 10 7 2 0 62 17 265
2018 Health care practitioners 29 29 17 10 11 3 0 60 22 360
2018 Federal regulators 58 30 3 0 3 6 0 94 3 30
2018 Compliance, inspection and enforcement 27 38 15 8 8 4 0 68 17 242
2018 Communications or public affairs 46 33 15 2 2 2 0 81 4 190
2018 Access to information and privacy 41 29 14 11 3 1 0 71 14 70
2018 Security 30 34 18 9 5 2 0 66 15 206
2018 Science and technology 24 31 19 12 9 4 0 58 22 772
2018 Library services 33 17 26 15 2 8 0 54 19 48
2018 Legal services 42 27 11 3 5 4 8 78 10 54
2018 Administration and operations 39 31 14 9 5 2 0 71 15 1343
2018 Human resources 26 32 13 16 8 4 0 60 26 707
2018 Financial management 29 36 15 11 5 4 0 68 17 695
2018 Procurement 27 35 16 9 7 6 0 66 16 643
2018 Real property 15 30 21 17 14 3 0 46 32 534
2018 Materiel management 25 30 19 12 10 4 0 57 23 745
2018 Information management 35 33 15 7 5 5 0 71 13 345
2018 Information technology 29 35 19 7 5 5 0 67 13 659
2018 Internal audit 21 35 21 7 10 6 0 60 18 65
2018 Evaluation 38 29 16 8 9 1 0 67 17 40
2018 Data sciences 31 18 23 12 14 2 0 50 27 53
2018 Policy 41 30 13 11 3 2 0 72 14 197
2018 Project management 29 37 16 9 4 4 0 69 14 543
2018 Other services to the public 22 29 18 14 15 2 0 52 30 304
2018 None of the above 19 27 22 13 16 4 0 48 30 1337
2017 Client contact centre 22 41 18 10 4 4 0 67 15 341
2017 Health care practitioners 32 31 18 8 7 5 0 66 16 402
2017 Federal regulators 40 28 25 7 0 0 0 68 7 25
2017 Compliance, inspection and enforcement 23 29 15 16 11 5 1 56 28 228
2017 Communications or public affairs 35 36 12 6 3 7 0 77 10 182
2017 Access to information and privacy 18 36 11 17 10 9 0 59 29 66
2017 Security 25 42 14 8 7 3 1 70 15 191
2017 Science and technology 26 29 18 13 9 6 0 58 23 933
2017 Library services 29 32 18 13 0 7 2 67 14 45
2017 Legal services 39 32 10 8 4 8 0 77 12 51
2017 Administration and operations 32 35 14 10 7 3 0 69 17 1695
2017 Human resources 26 34 16 12 7 4 0 62 21 686
2017 Financial management 29 35 16 9 7 3 0 67 17 808
2017 Procurement 29 36 18 8 6 4 1 68 14 773
2017 Real property 17 31 24 11 13 5 0 51 25 672
2017 Materiel management 27 33 13 11 11 5 0 64 22 808
2017 Information management 31 36 14 11 4 5 0 70 16 405
2017 Information technology 29 33 16 9 6 6 0 67 17 826
2017 Internal audit 24 36 12 12 12 4 0 63 25 63
2017 Evaluation 41 24 14 5 9 6 0 69 16 56
2017 Data sciences 26 22 10 14 16 12 0 54 34 58
2017 Policy 41 32 12 5 5 5 0 77 10 204
2017 Project management 33 33 18 8 6 3 0 68 14 599
2017 Other services to the public 23 32 14 15 13 2 0 56 29 349
2017 None of the above 19 30 20 14 12 4 1 51 27 1993
2014 Client contact centre 17 37 22 12 8 3 0 57 20 476
2014 Health care practitioners 29 34 15 9 9 4 0 65 19 501
2014 Federal regulators 28 41 13 11 4 3 0 71 16 44
2014 Compliance, inspection and enforcement 21 34 17 11 14 3 0 57 26 376
2014 Communications or public affairs 23 39 14 13 7 4 0 65 21 211
2014 Access to information and privacy 21 45 22 3 5 4 1 69 8 79
2014 Security 20 39 16 11 8 5 0 63 20 206
2014 Science and technology 20 33 18 13 10 6 0 56 24 1244
2014 Library services 22 35 13 10 4 17 0 68 16 60
2014 Legal services 41 26 10 9 10 3 0 70 20 58
2014 Administration and operations 29 35 16 10 7 3 0 66 17 2244
2014 Human resources 23 37 15 13 8 4 0 63 22 849
2014 Financial management 29 35 15 11 7 3 0 66 19 859
2014 Procurement 23 37 17 10 8 4 0 63 19 928
2014 Real property 21 34 21 10 10 4 1 57 21 448
2014 Materiel management 24 34 18 9 11 4 0 60 21 1017
2014 Information management 28 35 16 11 6 5 0 66 18 589
2014 Information technology 24 34 17 10 6 8 0 64 18 1018
2014 Internal audit 35 28 9 12 13 3 0 65 26 90
2014 Evaluation 20 28 18 18 7 7 0 52 28 64
2014 Other services to the public 16 29 19 15 17 4 0 47 33 643
2014 None of the above 16 30 19 14 15 6 0 49 30 2569

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Client contact centre 20 40 20 12 7 1 0 61 19 342
2019 Health care practitioners 24 30 20 15 10 1 0 55 25 417
2019 Federal regulators 42 30 10 9 10 0 0 72 18 30
2019 Compliance, inspection and enforcement 21 34 18 13 11 2 0 56 25 270
2019 Communications or public affairs 44 30 13 8 4 1 0 75 12 228
2019 Access to information and privacy 32 37 9 11 9 0 1 70 20 93
2019 Security 23 31 17 11 17 1 0 54 28 241
2019 Science and technology 17 33 21 16 12 1 1 51 28 948
2019 Library services 25 32 11 17 9 0 6 61 28 45
2019 Legal services 38 35 18 4 5 0 0 73 9 65
2019 Administration and operations 36 32 15 9 7 1 0 69 16 1683
2019 Human resources 26 31 19 12 9 3 0 59 22 1015
2019 Financial management 32 34 15 10 7 2 0 68 17 840
2019 Procurement 28 35 18 11 6 1 0 64 18 756
2019 Real property 16 31 20 17 15 2 0 48 32 717
2019 Materiel management 26 31 19 13 10 1 0 58 23 878
2019 Information management 35 30 17 12 6 1 0 66 18 432
2019 Information technology 25 36 17 12 7 2 0 62 20 799
2019 Internal audit 36 27 16 12 3 6 0 67 16 77
2019 Evaluation 38 26 13 8 16 0 0 63 24 63
2019 Data sciences 27 27 13 18 15 0 0 54 33 65
2019 Policy 37 35 15 10 3 0 0 73 13 263
2019 Project management 31 36 15 11 7 1 0 67 18 733
2019 Other services to the public 22 30 17 13 16 2 0 53 30 375
2019 None of the above 18 27 20 17 16 2 0 45 34 1613
2018 Client contact centre 23 33 22 10 10 1 0 57 21 265
2018 Health care practitioners 25 28 15 16 15 1 0 53 31 359
2018 Federal regulators 49 39 6 0 6 0 0 88 6 30
2018 Compliance, inspection and enforcement 25 35 14 15 10 1 0 61 25 242
2018 Communications or public affairs 40 40 11 7 2 0 0 80 9 190
2018 Access to information and privacy 36 42 8 11 3 0 0 78 14 70
2018 Security 29 29 18 11 11 2 0 59 23 203
2018 Science and technology 19 28 22 15 15 1 0 48 30 771
2018 Library services 25 22 19 18 10 5 0 50 30 48
2018 Legal services 35 33 11 3 7 2 8 77 11 54
2018 Administration and operations 34 31 14 12 7 1 0 66 19 1340
2018 Human resources 22 31 15 16 13 2 0 54 30 704
2018 Financial management 30 32 17 14 6 2 0 62 20 686
2018 Procurement 27 34 18 9 10 1 0 61 20 644
2018 Real property 13 24 20 24 18 1 0 37 43 531
2018 Materiel management 21 29 20 13 14 2 0 52 28 741
2018 Information management 30 36 16 9 7 3 0 68 16 344
2018 Information technology 25 34 20 10 9 2 0 60 19 656
2018 Internal audit 18 38 19 13 10 1 0 57 24 65
2018 Evaluation 28 33 13 15 11 0 0 62 26 40
2018 Data sciences 25 32 5 20 18 0 0 57 38 53
2018 Policy 35 33 16 9 6 1 0 68 16 195
2018 Project management 25 36 18 11 8 2 0 62 20 542
2018 Other services to the public 18 29 20 16 16 1 0 48 32 304
2018 None of the above 16 26 21 15 19 2 0 43 35 1335
2017 Client contact centre 20 35 23 12 7 3 0 56 20 341
2017 Health care practitioners 25 34 18 14 9 1 0 59 22 402
2017 Federal regulators 22 34 27 17 0 0 0 56 17 25
2017 Compliance, inspection and enforcement 22 26 17 18 15 2 1 49 34 229
2017 Communications or public affairs 32 35 14 10 6 3 0 69 16 181
2017 Access to information and privacy 16 37 14 16 14 3 0 55 31 66
2017 Security 24 36 15 14 10 2 0 61 25 191
2017 Science and technology 16 30 16 18 18 1 0 47 36 933
2017 Library services 24 36 16 19 2 2 0 62 22 45
2017 Legal services 41 24 14 13 4 4 0 68 18 51
2017 Administration and operations 29 33 16 12 8 2 0 63 20 1696
2017 Human resources 21 35 16 15 12 1 0 57 27 686
2017 Financial management 29 33 16 11 9 2 0 63 21 807
2017 Procurement 27 32 21 9 9 1 0 60 19 773
2017 Real property