2019 Public Service Employee Survey Results by Theme for Department of National Defence by Question 94. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	40	37	12	7	4	0	77	11	1825
2019	CR-03	43	35	12	5	5	0	78	10	239
2019	CR-04	41	37	11	8	3	0	78	11	1259
2019	CR-05	36	39	13	9	3	0	75	12	261
2018	CR	35	42	10	7	5	0	77	12	1401
2018	CR-03	36	41	9	7	7	0	77	14	228
2018	CR-04	35	42	11	8	4	0	77	12	948
2018	CR-05	35	42	13	6	4	0	77	10	188
2017	CR	31	45	11	7	5	0	77	12	1675
2017	CR-03	33	46	11	6	4	0	79	10	340
2017	CR-04	30	45	12	7	5	0	76	12	1100
2017	CR-05	33	45	10	6	6	1	78	12	227
2014	CR	33	43	11	8	5	0	76	13	2145
2014	CR-03	34	39	13	8	6	0	73	14	479
2014	CR-04	33	44	11	7	5	0	77	12	1327
2014	CR-05	32	44	10	10	5	0	75	15	317
2011	CR	39	39	12	6	4	0	78	10	2617
2011	CR-02	50	33	8	0	8	0	83	8	12
2011	CR-03	39	35	14	7	5	0	74	12	697
2011	CR-04	38	40	11	6	4	0	79	10	1494
2011	CR-05	40	42	9	7	3	0	82	9	397
2008	CR	38	39	11	7	5	0	78	12	2131
2008	CR-02	33	42	8	13	4	0	75	17	24
2008	CR-03	37	39	12	6	6	0	76	12	682
2008	CR-04	39	39	11	7	4	0	78	11	1101
2008	CR-05	42	39	7	8	3	0	81	11	307

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	35	35	12	9	8	0	70	17	1823
2019	CR-03	38	32	13	8	9	0	69	17	236
2019	CR-04	36	35	13	9	8	0	71	17	1258
2019	CR-05	29	41	10	13	8	0	70	21	263
2018	CR	32	36	13	10	9	0	68	19	1415
2018	CR-03	36	32	14	9	9	0	67	19	227
2018	CR-04	31	37	13	10	9	0	68	19	959
2018	CR-05	30	36	15	11	8	1	66	19	191
2017	CR	30	35	13	11	10	0	66	21	1668
2017	CR-03	33	36	11	11	10	0	69	21	339
2017	CR-04	31	34	14	11	9	1	65	21	1093
2017	CR-05	28	40	11	11	10	0	68	21	228

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	57	30	8	2	2	88	4	1820
2019	CR-03	60	26	10	2	3	86	4	238
2019	CR-04	58	30	8	2	1	88	4	1255
2019	CR-05	52	37	8	2	1	89	3	261
2018	CR	56	32	9	2	1	88	3	1406
2018	CR-03	57	30	8	2	3	87	5	228
2018	CR-04	55	33	10	2	1	87	3	949
2018	CR-05	58	34	5	3	1	92	4	191
2017	CR	57	32	8	2	1	88	4	1672
2017	CR-03	56	35	7	2	1	90	2	338
2017	CR-04	57	30	8	2	2	87	4	1095
2017	CR-05	55	35	7	3	1	90	3	230
2014	CR	67	23	6	1	1	91	3	2143
2014	CR-03	70	19	7	1	2	89	3	479
2014	CR-04	67	25	6	1	1	92	2	1325
2014	CR-05	66	24	7	3	1	89	4	317
2011	CR	67	25	6	2	1	92	2	2621
2011	CR-02	50	42	0	8	0	92	8	12
2011	CR-03	65	24	7	2	1	90	3	701
2011	CR-04	67	25	5	1	1	92	2	1495
2011	CR-05	68	23	7	1	0	92	1	396

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	47	36	9	5	2	84	7	1825
2019	CR-03	52	31	12	3	3	83	5	240
2019	CR-04	47	37	9	5	3	84	7	1257
2019	CR-05	44	38	9	7	2	82	9	262
2018	CR	45	35	12	4	3	80	8	1414
2018	CR-03	46	31	14	3	5	78	8	227
2018	CR-04	44	37	12	4	3	81	7	957
2018	CR-05	45	35	12	6	3	80	8	192
2017	CR	42	38	11	5	4	80	9	1670
2017	CR-03	46	35	12	6	1	81	8	339
2017	CR-04	42	38	11	5	4	79	10	1092
2017	CR-05	40	41	9	5	4	81	10	230
2014	CR	44	37	10	5	4	81	9	2139
2014	CR-03	47	36	9	4	5	83	9	478
2014	CR-04	44	36	10	6	3	81	9	1324
2014	CR-05	41	40	9	6	5	80	11	315
2011	CR	45	38	9	5	3	83	8	2620
2011	CR-02	58	25	8	8	0	83	8	12
2011	CR-03	46	35	10	6	3	81	9	698
2011	CR-04	44	40	8	5	3	84	7	1496
2011	CR-05	47	38	8	5	2	86	7	397
2008	CR	46	37	7	6	3	84	9	2148
2008	CR-02	50	29	13	4	4	79	8	24
2008	CR-03	47	37	7	5	3	85	8	690
2008	CR-04	45	37	8	6	3	82	10	1109
2008	CR-05	47	40	5	5	3	87	7	308

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	43	30	14	6	7	0	73	13	1823
2019	CR-03	44	29	13	8	5	1	73	14	238
2019	CR-04	43	30	14	6	7	0	73	13	1258
2019	CR-05	42	33	13	7	5	1	75	11	261
2018	CR	37	32	15	8	7	0	69	15	1414
2018	CR-03	41	30	14	7	8	0	71	15	230
2018	CR-04	36	33	16	7	7	0	69	15	961
2018	CR-05	33	34	16	9	8	1	67	17	186
2017	CR	36	33	15	10	6	1	69	16	1674
2017	CR-03	39	31	12	10	6	1	71	16	341
2017	CR-04	35	33	15	10	6	1	68	16	1094
2017	CR-05	34	34	14	10	7	1	69	17	230
2014	CR	31	33	17	10	8	1	65	18	2144
2014	CR-03	34	34	14	9	8	0	69	17	479
2014	CR-04	31	33	17	10	8	1	65	18	1326
2014	CR-05	26	33	20	9	10	1	60	20	317
2011	CR	33	35	17	8	6	1	69	15	2622
2011	CR-02	42	42	0	8	8	0	83	17	12
2011	CR-03	33	34	17	9	6	1	67	16	699
2011	CR-04	33	35	18	8	6	1	68	14	1496
2011	CR-05	31	39	13	9	7	1	71	16	398

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	41	33	13	7	5	0	74	12	1806
2019	CR-03	44	28	14	8	5	0	73	13	239
2019	CR-04	41	32	13	7	6	0	74	13	1244
2019	CR-05	39	38	13	6	4	0	77	10	259
2018	CR	37	34	15	8	6	0	71	14	1405
2018	CR-03	39	32	16	6	8	0	71	14	225
2018	CR-04	36	35	15	8	6	0	71	14	955
2018	CR-05	32	36	16	8	6	1	69	15	188
2017	CR	34	35	15	9	6	0	70	15	1677
2017	CR-03	37	36	12	8	7	1	73	15	341
2017	CR-04	34	35	16	9	6	0	69	15	1096
2017	CR-05	34	37	15	7	6	0	71	14	231
2014	CR	31	35	15	11	7	0	66	19	2143
2014	CR-03	33	36	13	10	7	1	70	17	479
2014	CR-04	30	35	15	11	7	0	66	19	1325
2014	CR-05	26	34	18	12	9	0	61	21	317
2011	CR	32	38	15	9	6	0	70	15	2617
2011	CR-02	50	42	8	0	0	0	92	0	12
2011	CR-03	32	37	14	11	6	0	69	17	696
2011	CR-04	32	38	16	8	5	0	70	14	1495
2011	CR-05	30	39	15	10	5	1	70	15	397
2008	CR	37	36	12	9	6	0	73	15	2150
2008	CR-02	38	38	17	0	8	0	75	8	24
2008	CR-03	39	37	11	8	6	0	76	13	693
2008	CR-04	37	36	12	10	6	0	72	16	1110
2008	CR-05	34	36	16	10	4	0	70	14	307

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	39	25	16	9	9	3	0	65	19	1827
2019	CR-03	37	29	15	7	10	2	0	67	17	239
2019	CR-04	38	24	15	9	10	3	0	64	20	1260
2019	CR-05	41	24	15	8	7	3	0	68	16	262
2018	CR	36	24	16	10	10	3	0	63	20	1417
2018	CR-03	36	20	17	10	15	3	0	57	25	229
2018	CR-04	36	25	17	10	9	3	0	64	19	963
2018	CR-05	33	27	15	11	11	4	0	62	22	188
2017	CR	34	25	17	11	9	4	1	62	21	1674
2017	CR-03	38	22	15	10	10	6	0	63	20	339
2017	CR-04	33	26	18	11	8	3	1	61	20	1096
2017	CR-05	34	25	13	13	10	4	0	62	25	230
2014	CR	32	24	15	12	12	4	0	59	25	2140
2014	CR-03	32	25	14	11	13	4	1	60	25	478
2014	CR-04	34	23	16	12	11	4	0	59	24	1323
2014	CR-05	27	23	15	15	13	6	0	54	30	317
2011	CR	34	25	14	11	11	4	0	62	23	2618
2011	CR-02	58	17	8	8	0	8	0	82	9	12
2011	CR-03	33	25	15	11	12	3	0	60	24	698
2011	CR-04	35	25	14	12	10	4	0	63	22	1493
2011	CR-05	34	26	15	9	11	5	1	63	22	398
2008	CR	34	25	15	11	10	5	1	63	22	2147
2008	CR-02	38	21	21	4	13	0	4	61	17	24
2008	CR-03	36	25	14	11	10	4	0	63	22	692
2008	CR-04	34	24	14	13	9	5	1	61	24	1109
2008	CR-05	35	27	15	8	8	6	1	67	18	306

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	31	26	23	5	5	3	8	63	12	1826
2019	CR-03	30	31	23	3	6	2	7	66	10	239
2019	CR-04	31	25	22	5	6	3	8	63	12	1260
2019	CR-05	29	25	27	7	3	2	7	59	11	262

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	46	25	14	6	5	3	0	74	12	1824
2019	CR-03	50	24	12	7	4	3	0	76	11	239
2019	CR-04	46	26	14	6	5	3	1	74	11	1261
2019	CR-05	41	28	15	7	6	2	0	71	13	260
2018	CR	41	28	15	7	7	2	1	71	14	1407
2018	CR-03	43	29	13	7	8	1	0	72	14	230
2018	CR-04	40	28	16	7	6	2	1	71	13	951
2018	CR-05	39	26	14	10	10	1	1	66	20	189
2017	CR	38	31	14	7	7	2	1	71	14	1679
2017	CR-03	37	29	15	8	8	2	1	68	16	340
2017	CR-04	39	31	15	6	6	2	1	72	13	1100
2017	CR-05	36	35	12	9	7	1	0	72	16	230
2014	CR	38	31	13	9	6	2	1	71	15	2144
2014	CR-03	43	28	11	8	8	2	1	73	16	479
2014	CR-04	37	31	13	9	6	2	0	71	16	1326
2014	CR-05	36	33	13	6	7	3	2	73	13	317
2011	CR	39	32	12	7	7	2	0	73	14	2618
2011	CR-02	50	42	0	8	0	0	0	92	8	12
2011	CR-03	36	36	12	6	8	2	0	73	14	700
2011	CR-04	39	31	13	8	7	2	1	71	15	1492
2011	CR-05	45	32	9	7	5	2	0	78	12	397
2008	CR	41	29	11	8	8	3	0	72	16	2150
2008	CR-02	50	33	4	8	4	0	0	83	13	24
2008	CR-03	41	30	12	7	7	3	0	73	14	691
2008	CR-04	40	29	11	8	9	2	0	71	17	1110
2008	CR-05	40	28	12	7	9	3	1	71	17	308

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	43	30	11	8	6	1	1	74	15	1818
2019	CR-03	44	29	10	7	8	2	0	75	15	240
2019	CR-04	42	30	12	8	6	1	1	73	15	1252
2019	CR-05	41	34	11	8	5	1	0	75	14	260
2018	CR	39	31	12	9	8	0	1	71	17	1409
2018	CR-03	39	33	13	6	9	0	0	73	15	230
2018	CR-04	39	31	12	10	7	1	1	71	17	953
2018	CR-05	37	27	12	13	9	1	1	66	22	190
2017	CR	38	31	12	10	7	1	1	71	17	1679
2017	CR-03	36	31	13	11	7	1	1	68	19	340
2017	CR-04	39	32	12	10	6	1	1	72	16	1101
2017	CR-05	40	30	9	9	11	1	0	71	20	229
2014	CR	37	32	11	11	8	1	0	70	19	2145
2014	CR-03	39	29	12	9	9	1	1	69	18	478
2014	CR-04	37	32	11	12	7	1	0	70	19	1328
2014	CR-05	31	39	11	10	8	0	0	71	19	317
2011	CR	37	32	12	10	8	1	0	70	18	2621
2011	CR-02	58	17	8	8	8	0	0	75	17	12
2011	CR-03	36	31	13	11	8	1	0	67	19	700
2011	CR-04	36	33	12	10	8	1	1	70	18	1494
2011	CR-05	42	32	8	11	6	0	0	75	16	398
2008	CR	39	31	9	10	9	1	0	71	19	2149
2008	CR-02	46	42	4	0	8	0	0	88	8	24
2008	CR-03	42	31	9	10	8	1	0	74	18	692
2008	CR-04	38	31	11	11	10	1	0	69	21	1109
2008	CR-05	38	33	7	10	10	1	1	72	21	307

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	50	27	10	6	6	0	0	77	12	1828
2019	CR-03	55	23	11	4	6	1	0	79	10	239
2019	CR-04	51	26	10	7	5	0	0	78	12	1260
2019	CR-05	44	32	12	6	6	0	0	76	12	263
2018	CR	44	28	13	7	8	0	0	72	15	1411
2018	CR-03	48	24	10	9	8	0	0	73	17	230
2018	CR-04	43	30	13	6	7	0	0	73	13	953
2018	CR-05	42	25	13	10	10	0	0	67	20	191
2017	CR	46	28	12	6	7	0	0	75	13	1672
2017	CR-03	48	28	11	5	7	0	0	76	12	338
2017	CR-04	45	29	12	5	7	0	0	75	13	1095
2017	CR-05	46	24	13	9	8	0	0	71	16	230
2014	CR	44	29	11	7	8	0	0	73	15	2143
2014	CR-03	45	29	10	7	8	0	1	75	15	478
2014	CR-04	44	28	12	8	8	0	0	72	15	1326
2014	CR-05	40	32	12	5	9	1	0	73	15	317

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	36	32	14	7	7	4	0	71	14	1829
2019	CR-03	37	37	12	5	6	3	0	76	12	240
2019	CR-04	36	31	14	7	7	4	0	71	14	1260
2019	CR-05	34	31	17	7	7	4	0	68	15	263
2018	CR	32	32	15	10	7	4	0	67	17	1421
2018	CR-03	35	29	17	9	7	3	0	66	17	234
2018	CR-04	31	34	14	10	6	4	0	68	18	959
2018	CR-05	28	29	20	9	8	5	0	61	18	190
2017	CR	29	34	16	10	7	4	1	66	18	1682
2017	CR-03	32	36	13	8	6	4	1	72	14	340
2017	CR-04	28	34	17	11	6	4	1	65	18	1102
2017	CR-05	30	29	13	11	11	6	0	63	23	231
2014	CR	25	35	15	12	8	4	0	63	21	2145
2014	CR-03	30	32	13	13	7	4	1	65	21	479
2014	CR-04	25	36	16	12	8	4	0	63	20	1327
2014	CR-05	21	36	16	12	12	3	0	59	25	317
2011	CR	27	31	19	10	8	4	1	60	20	2620
2011	CR-02	58	17	0	0	17	8	0	82	18	12
2011	CR-03	25	30	20	10	9	5	1	58	20	700
2011	CR-04	28	31	18	10	8	4	1	61	19	1493
2011	CR-05	26	32	19	10	8	5	1	61	19	398

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	34	31	16	9	8	2	0	66	18	1823
2019	CR-03	35	35	13	8	6	2	0	72	14	240
2019	CR-04	34	30	17	9	8	2	0	65	17	1256
2019	CR-05	30	33	14	10	10	3	0	65	20	263
2018	CR	30	31	16	12	10	2	0	62	22	1416
2018	CR-03	31	31	18	11	9	0	0	62	20	231
2018	CR-04	30	31	16	12	9	2	0	62	21	956
2018	CR-05	25	31	17	11	14	3	0	57	25	191
2017	CR	26	32	18	12	9	2	0	60	22	1683
2017	CR-03	31	34	16	8	8	2	1	67	17	341
2017	CR-04	25	32	19	14	8	2	0	58	22	1102
2017	CR-05	23	32	14	13	15	3	0	57	29	231
2014	CR	22	33	17	15	11	2	0	57	26	2145
2014	CR-03	26	34	12	16	9	2	1	62	25	479
2014	CR-04	22	33	19	14	11	2	0	56	25	1327
2014	CR-05	16	34	19	15	15	2	0	51	31	317
2011	CR	24	33	18	11	11	2	0	59	23	2622
2011	CR-02	50	25	8	0	17	0	0	75	17	12
2011	CR-03	24	35	18	10	12	1	0	59	22	700
2011	CR-04	25	32	18	12	11	2	0	58	23	1495
2011	CR-05	22	33	17	14	12	2	0	57	26	398
2008	CR	29	33	16	11	9	2	0	64	20	2149
2008	CR-02	29	46	13	4	8	0	0	75	13	24
2008	CR-03	32	31	15	11	8	2	0	65	20	691
2008	CR-04	29	33	16	11	8	2	0	64	20	1109
2008	CR-05	25	35	15	12	10	3	0	61	23	309

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	26	31	19	12	9	4	0	59	21	1817
2019	CR-03	26	38	18	11	6	2	0	65	17	238
2019	CR-04	26	30	19	12	8	4	0	59	21	1255
2019	CR-05	24	29	18	12	12	5	0	56	25	260
2018	CR	23	30	20	13	10	4	0	55	24	1414
2018	CR-03	24	32	21	10	9	3	0	58	20	232
2018	CR-04	23	29	19	14	10	4	0	55	25	956
2018	CR-05	17	31	21	11	15	5	1	51	27	189
2017	CR	19	31	19	15	10	4	1	53	27	1680
2017	CR-03	25	34	14	12	9	5	1	63	22	341
2017	CR-04	17	31	22	16	9	4	1	50	26	1101
2017	CR-05	19	31	14	17	15	4	0	52	34	229
2014	CR	16	30	20	17	12	4	1	49	30	2141
2014	CR-03	20	30	18	16	10	4	2	54	27	479
2014	CR-04	16	29	21	17	12	4	0	47	30	1323
2014	CR-05	12	32	19	19	14	4	0	46	35	317
2011	CR	16	34	20	15	9	5	0	53	26	2617
2011	CR-02	42	25	17	0	17	0	0	67	17	12
2011	CR-03	18	35	18	14	9	5	0	56	25	698
2011	CR-04	16	33	20	15	9	5	1	52	26	1492
2011	CR-05	10	36	19	18	11	5	0	49	30	398
2008	CR	16	34	17	16	10	6	0	54	28	2150
2008	CR-02	21	25	29	21	4	0	0	46	25	24
2008	CR-03	18	33	17	15	9	6	1	55	26	692
2008	CR-04	16	34	17	16	10	6	0	53	28	1108
2008	CR-05	13	36	17	18	13	3	0	51	32	309

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	22	32	14	16	13	2	0	56	30	1824
2019	CR-03	21	38	15	14	10	2	0	60	25	240
2019	CR-04	23	31	14	17	13	2	0	55	31	1255
2019	CR-05	22	32	16	13	15	2	0	56	28	263
2018	CR	20	29	17	17	15	2	0	49	33	1413
2018	CR-03	19	31	18	15	15	2	0	52	30	233
2018	CR-04	20	29	16	17	16	1	0	50	34	952
2018	CR-05	17	26	22	17	16	2	0	44	34	190
2017	CR	17	31	18	18	14	2	0	49	33	1675
2017	CR-03	19	31	18	17	11	3	1	52	29	340
2017	CR-04	16	31	18	19	14	2	0	48	34	1097
2017	CR-05	17	29	15	18	21	1	0	46	39	229
2014	CR	14	31	15	20	16	2	0	47	37	2143
2014	CR-03	16	33	13	20	15	2	1	51	36	479
2014	CR-04	15	30	17	20	16	2	0	46	37	1326
2014	CR-05	11	31	14	23	18	3	0	44	42	316
2011	CR	15	33	17	19	14	2	0	49	34	2610
2011	CR-02	50	33	0	8	8	0	0	83	17	12
2011	CR-03	15	35	16	18	14	2	0	51	33	696
2011	CR-04	15	32	17	18	14	2	0	48	34	1487
2011	CR-05	13	33	17	23	14	1	1	46	37	398
2008	CR	17	37	12	19	12	2	0	56	32	2147
2008	CR-02	25	42	8	8	13	4	0	70	22	24
2008	CR-03	19	37	12	17	12	2	0	58	30	692
2008	CR-04	16	37	13	20	12	3	0	54	33	1109
2008	CR-05	17	37	11	20	14	1	0	54	34	305

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	30	33	15	12	9	0	0	63	22	1826
2019	CR-03	34	31	15	10	9	0	0	66	19	238
2019	CR-04	30	34	14	12	9	0	0	64	22	1259
2019	CR-05	26	33	16	14	10	0	0	60	24	263
2018	CR	26	33	17	12	12	0	0	59	24	1410
2018	CR-03	29	33	17	8	14	0	0	62	22	229
2018	CR-04	25	33	17	13	11	0	0	59	24	955
2018	CR-05	22	35	17	13	12	0	1	58	24	189
2017	CR	26	33	17	13	11	0	0	59	24	1672
2017	CR-03	28	34	14	13	10	1	0	63	23	340
2017	CR-04	26	32	18	13	11	0	0	58	24	1097
2017	CR-05	23	36	17	11	12	0	0	59	24	227
2014	CR	24	35	15	14	12	0	0	59	26	2143
2014	CR-03	24	33	14	15	14	0	0	57	29	479
2014	CR-04	24	35	16	13	11	0	0	59	25	1325
2014	CR-05	20	38	11	16	14	1	0	58	31	317
2011	CR	26	37	13	13	10	0	0	64	23	2622
2011	CR-02	42	33	8	8	8	0	0	75	17	12
2011	CR-03	26	38	12	12	12	0	0	65	24	700
2011	CR-04	26	36	14	13	10	1	0	62	24	1495
2011	CR-05	23	43	13	13	8	0	1	66	21	398

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	33	41	11	10	5	74	15	1816
2019	CR-03	40	33	12	8	6	74	14	236
2019	CR-04	31	42	12	11	4	74	15	1252
2019	CR-05	32	44	9	8	6	76	15	262
2018	CR	32	39	12	11	5	72	17	1405
2018	CR-03	33	39	13	10	6	72	15	230
2018	CR-04	32	40	11	12	5	72	17	950
2018	CR-05	31	38	14	11	6	69	18	188
2017	CR	32	39	12	10	6	72	16	1675
2017	CR-03	35	41	8	12	4	76	16	340
2017	CR-04	32	39	14	9	6	71	15	1099
2017	CR-05	32	38	9	14	7	70	21	228

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	39	29	15	8	7	1	1	70	15	1826
2019	CR-03	44	27	14	7	7	1	0	72	14	239
2019	CR-04	39	30	15	8	7	1	1	70	15	1261
2019	CR-05	35	32	17	9	6	1	0	67	16	260
2018	CR	36	31	13	10	8	0	0	68	18	1410
2018	CR-03	40	31	14	7	9	0	0	70	16	230
2018	CR-04	36	31	14	11	7	0	1	68	18	953
2018	CR-05	32	34	12	12	11	1	0	66	22	190
2017	CR	36	33	14	9	7	1	0	69	16	1680
2017	CR-03	35	36	11	10	6	1	0	72	17	339
2017	CR-04	36	32	16	8	7	0	1	68	15	1102
2017	CR-05	35	35	9	10	9	1	0	70	20	230
2014	CR	36	34	13	9	7	1	0	71	16	2144
2014	CR-03	38	32	11	10	8	1	1	71	18	478
2014	CR-04	36	34	14	9	6	1	1	71	15	1327
2014	CR-05	33	34	15	9	8	1	0	68	17	317
2011	CR	36	34	13	10	7	1	1	70	17	2622
2011	CR-02	58	0	17	17	8	0	0	58	25	12
2011	CR-03	36	34	11	9	9	0	1	71	18	701
2011	CR-04	34	34	13	10	7	1	1	69	17	1494
2011	CR-05	40	31	14	9	5	0	1	72	14	398
2008	CR	36	33	11	10	9	1	0	70	19	2148
2008	CR-02	38	29	17	13	4	0	0	67	17	24
2008	CR-03	38	33	10	9	8	1	0	72	17	689
2008	CR-04	36	33	11	11	9	1	0	69	20	1110
2008	CR-05	33	34	14	9	9	0	1	68	18	308

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	33	38	10	13	6	0	0	71	18	1822
2019	CR-03	36	34	12	11	6	0	0	71	17	239
2019	CR-04	33	38	10	13	5	0	1	72	18	1258
2019	CR-05	29	43	7	13	7	0	0	73	20	260
2018	CR	27	42	10	13	7	0	1	70	20	1412
2018	CR-03	27	43	13	9	6	0	0	71	15	230
2018	CR-04	27	41	10	15	6	0	1	69	21	956
2018	CR-05	25	49	8	8	8	1	0	75	16	189
2017	CR	28	39	11	13	8	0	1	67	22	1678
2017	CR-03	28	40	10	11	9	0	1	69	21	340
2017	CR-04	28	40	11	13	8	0	1	68	21	1100
2017	CR-05	32	31	8	20	9	0	0	63	29	229
2014	CR	31	36	11	15	7	0	0	67	22	2141
2014	CR-03	30	36	12	14	8	0	1	66	22	477
2014	CR-04	31	36	12	14	7	0	0	67	21	1326
2014	CR-05	29	38	9	18	5	0	0	68	23	317
2011	CR	32	38	12	11	6	0	1	71	17	2618
2011	CR-02	33	25	17	0	8	0	17	70	10	12
2011	CR-03	32	37	12	10	8	0	1	70	18	700
2011	CR-04	32	38	12	12	5	0	1	71	17	1491
2011	CR-05	31	42	9	12	5	0	0	74	17	398
2008	CR	30	40	11	12	6	0	1	70	18	2148
2008	CR-02	38	29	13	8	4	4	4	73	14	24
2008	CR-03	33	36	11	13	5	0	1	70	19	690
2008	CR-04	28	42	12	12	6	0	0	70	18	1109
2008	CR-05	28	42	10	10	9	0	0	71	19	308

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	26	29	16	12	12	3	1	58	25	1820
2019	CR-03	29	28	18	10	13	3	0	58	23	239
2019	CR-04	26	29	16	13	11	3	1	58	25	1253
2019	CR-05	24	31	16	16	11	3	0	56	27	263
2018	CR	24	30	19	13	12	2	0	55	26	1415
2018	CR-03	23	29	20	12	15	1	0	53	27	227
2018	CR-04	25	30	19	13	11	2	0	56	24	962
2018	CR-05	21	30	16	15	15	3	0	52	32	189
2017	CR	25	32	15	12	12	3	1	59	25	1680
2017	CR-03	28	30	13	12	13	3	2	61	26	340
2017	CR-04	24	33	16	12	12	2	1	59	25	1100
2017	CR-05	24	34	16	13	11	3	0	60	24	231
2014	CR	21	30	16	15	14	3	1	53	30	2141
2014	CR-03	23	27	15	14	16	3	1	53	32	478
2014	CR-04	21	31	16	16	13	3	1	54	30	1324
2014	CR-05	17	32	17	15	15	3	1	51	32	317
2011	CR	28	31	15	12	11	1	1	61	24	2617
2011	CR-02	50	17	25	0	8	0	0	67	8	12
2011	CR-03	27	31	14	12	14	1	1	60	26	700
2011	CR-04	28	32	14	13	10	2	0	62	23	1490
2011	CR-05	29	29	17	14	9	1	1	59	24	398
2008	CR	26	32	16	13	12	1	0	58	26	2149
2008	CR-02	29	46	4	0	21	0	0	75	21	24
2008	CR-03	27	29	17	14	11	2	0	57	25	691
2008	CR-04	25	33	15	14	12	1	0	59	26	1109
2008	CR-05	25	35	14	13	12	1	0	60	26	308

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	17	21	15	14	25	3	5	41	43	1827
2019	CR-03	13	20	16	15	27	3	6	36	47	238
2019	CR-04	17	20	15	14	26	2	6	40	44	1261
2019	CR-05	17	29	14	13	21	3	3	49	36	263
2018	CR	14	20	18	15	27	2	4	36	45	1417
2018	CR-03	13	18	19	13	30	2	5	34	46	228
2018	CR-04	14	20	17	16	27	2	4	36	45	961
2018	CR-05	12	23	17	16	26	3	3	37	44	190
2017	CR	13	18	16	17	28	3	6	33	49	1681
2017	CR-03	14	16	16	16	25	3	10	35	47	341
2017	CR-04	12	19	16	16	29	3	5	33	50	1101
2017	CR-05	14	18	16	21	25	2	3	34	49	231
2014	CR	9	15	15	17	35	3	6	26	57	2144
2014	CR-03	8	14	13	17	36	1	10	25	60	478
2014	CR-04	9	16	16	16	36	3	4	26	57	1327
2014	CR-05	10	17	14	21	31	3	5	29	56	317
2011	CR	11	20	15	18	31	2	4	32	51	2616
2011	CR-02	17	17	8	17	25	0	17	40	50	12
2011	CR-03	10	19	16	17	32	1	5	31	52	699
2011	CR-04	10	20	16	19	31	2	3	31	52	1491
2011	CR-05	13	23	15	16	28	2	3	38	47	397
2008	CR	13	25	15	18	23	2	3	41	44	2148
2008	CR-02	17	29	4	8	29	4	8	52	43	24
2008	CR-03	14	24	15	18	22	3	3	41	43	690
2008	CR-04	12	25	14	18	25	2	3	39	45	1110
2008	CR-05	12	29	18	19	21	1	2	41	40	307

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	65	17	8	2	2	1	4	86	5	1825
2019	CR-03	71	15	6	2	2	1	3	90	4	239
2019	CR-04	65	17	8	3	2	1	4	86	5	1258
2019	CR-05	65	16	11	2	2	1	5	85	4	262

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	52	10	7	6	6	3	15	76	15	1822
2019	CR-03	50	13	5	3	5	4	20	82	11	240
2019	CR-04	54	10	8	6	5	3	14	77	13	1257
2019	CR-05	45	11	9	8	9	4	13	68	21	262

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	43	22	15	7	6	3	4	70	14	1825
2019	CR-03	50	19	11	8	5	3	3	74	15	240
2019	CR-04	42	23	16	7	5	3	4	70	13	1259
2019	CR-05	41	20	18	8	8	2	4	65	17	261

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	42	19	15	9	7	4	4	66	17	1815
2019	CR-03	47	19	10	8	7	5	4	73	16	238
2019	CR-04	41	20	15	9	6	4	4	66	17	1252
2019	CR-05	36	20	17	11	8	3	4	61	21	261

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	35	16	14	12	13	5	5	57	27	1810
2019	CR-03	38	17	14	8	11	6	6	63	22	236
2019	CR-04	35	16	14	12	12	5	5	57	27	1248
2019	CR-05	30	16	15	14	16	5	4	51	33	261

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	56	18	9	4	2	4	7	83	7	1817
2019	CR-03	60	15	8	2	3	4	7	85	6	236
2019	CR-04	55	18	8	4	3	4	7	83	8	1255
2019	CR-05	56	17	12	4	2	3	5	80	7	261

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	71	9	5	3	3	4	5	88	7	1800
2019	CR-03	71	9	3	3	4	5	5	88	8	235
2019	CR-04	71	10	5	3	3	4	4	88	7	1242
2019	CR-05	73	8	4	2	2	6	5	91	5	258

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	71	8	4	2	3	3	9	91	5	1812
2019	CR-03	71	6	3	1	4	3	12	90	6	237
2019	CR-04	71	8	4	2	3	4	8	90	5	1250
2019	CR-05	73	7	2	1	2	3	13	95	3	262

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	30	36	15	11	8	0	0	66	19	1817
2019	CR-03	31	40	11	9	8	0	0	71	17	236
2019	CR-04	31	34	17	11	7	0	0	65	19	1253
2019	CR-05	24	40	14	10	10	1	0	65	21	263
2018	CR	27	37	15	11	9	0	0	65	20	1411
2018	CR-03	31	29	20	8	11	0	0	60	20	229
2018	CR-04	27	38	14	11	8	0	0	66	20	954
2018	CR-05	22	44	13	13	8	0	0	66	21	190
2017	CR	28	38	13	11	10	0	1	66	20	1670
2017	CR-03	28	38	15	11	6	1	1	68	17	339
2017	CR-04	27	38	13	11	10	0	1	66	21	1093
2017	CR-05	30	37	10	10	13	0	0	67	23	229
2014	CR	22	40	13	13	12	0	1	62	25	2140
2014	CR-03	21	43	14	10	11	0	1	64	22	477
2014	CR-04	22	39	13	14	12	0	0	61	26	1325
2014	CR-05	24	39	9	16	13	0	0	62	28	316
2011	CR	31	39	12	9	8	0	0	71	17	2622
2011	CR-02	50	33	0	17	0	0	0	83	17	12
2011	CR-03	32	38	10	10	9	1	1	71	19	701
2011	CR-04	30	40	12	9	7	0	1	71	17	1495
2011	CR-05	31	41	13	8	7	0	0	72	15	397

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	33	33	18	8	7	0	66	16	1826
2019	CR-03	35	34	18	4	8	1	70	11	238
2019	CR-04	32	33	18	8	7	0	66	15	1259
2019	CR-05	30	35	14	14	6	0	65	21	263
2018	CR	32	32	19	10	7	0	64	17	1407
2018	CR-03	34	28	20	9	8	0	63	17	226
2018	CR-04	31	33	19	9	7	1	65	17	953
2018	CR-05	30	33	16	15	6	1	63	21	190
2017	CR	32	36	15	10	7	1	68	17	1672
2017	CR-03	33	36	13	11	5	1	70	16	338
2017	CR-04	31	36	16	10	7	1	67	17	1095
2017	CR-05	36	33	13	9	8	0	70	17	230
2014	CR	30	37	14	10	9	0	68	19	2142
2014	CR-03	32	36	14	10	7	0	69	17	479
2014	CR-04	29	37	14	10	9	0	67	19	1325
2014	CR-05	30	37	13	10	9	0	67	20	316

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	37	38	12	8	4	0	0	75	13	1807
2019	CR-03	43	34	11	8	4	0	0	77	12	235
2019	CR-04	37	38	13	8	4	0	0	75	12	1247
2019	CR-05	32	44	10	9	5	0	0	76	14	260
2018	CR	34	34	15	8	7	0	0	69	16	1414
2018	CR-03	35	32	21	6	7	0	0	66	13	228
2018	CR-04	34	35	15	9	7	0	0	70	16	957
2018	CR-05	34	36	13	9	8	1	0	70	17	191
2017	CR	32	39	13	9	6	0	0	71	15	1670
2017	CR-03	34	41	13	7	4	0	0	76	11	339
2017	CR-04	33	37	14	9	6	0	0	70	16	1092
2017	CR-05	29	44	12	10	6	0	0	73	16	230
2014	CR	34	36	13	10	7	0	0	70	17	2139
2014	CR-03	38	34	13	6	8	0	0	72	15	477
2014	CR-04	33	36	13	11	7	0	0	70	17	1324
2014	CR-05	30	39	11	11	8	0	0	69	20	316
2011	CR	39	38	12	6	3	1	1	79	9	2620
2011	CR-02	58	17	25	0	0	0	0	75	0	12
2011	CR-03	41	35	11	6	4	1	1	78	11	700
2011	CR-04	38	40	11	6	3	0	1	79	9	1493
2011	CR-05	41	38	14	4	3	0	1	79	7	398

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	24	38	18	9	6	4	0	65	16	1825
2019	CR-03	22	45	17	5	8	3	0	70	13	239
2019	CR-04	24	37	19	9	5	5	1	64	16	1261
2019	CR-05	23	39	18	12	6	3	0	63	19	262
2018	CR	19	35	24	9	9	4	0	57	18	1417
2018	CR-03	21	34	25	7	9	2	1	57	17	229
2018	CR-04	19	35	23	10	9	4	0	57	19	963
2018	CR-05	18	35	25	9	9	5	0	56	18	188
2017	CR	20	37	20	9	8	5	0	60	18	1681
2017	CR-03	20	38	21	9	6	6	0	61	17	341
2017	CR-04	20	38	20	9	8	4	0	61	18	1101
2017	CR-05	21	33	21	12	9	3	0	57	21	230

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	53	28	8	6	4	0	0	82	10	1815
2019	CR-03	56	26	8	8	3	0	0	82	10	236
2019	CR-04	52	30	9	5	4	0	1	82	9	1253
2019	CR-05	54	28	6	6	5	0	0	83	11	262
2018	CR	47	32	10	6	4	0	1	80	10	1410
2018	CR-03	48	30	10	7	5	0	0	79	11	230
2018	CR-04	47	33	10	5	4	0	1	80	10	954
2018	CR-05	43	35	13	5	4	0	1	78	10	190
2017	CR	44	34	10	6	4	0	1	79	11	1677
2017	CR-03	42	39	9	6	3	1	1	81	9	340
2017	CR-04	45	32	11	6	4	0	1	78	11	1097
2017	CR-05	44	36	7	5	7	0	0	81	12	231
2014	CR	44	32	10	7	6	0	1	76	13	2140
2014	CR-03	46	30	10	7	6	0	1	77	13	477
2014	CR-04	43	33	11	7	6	0	1	76	13	1324
2014	CR-05	42	32	11	9	6	0	0	74	15	317
2011	CR	45	33	10	6	4	0	1	79	11	2619
2011	CR-02	42	42	0	8	0	0	8	91	9	12
2011	CR-03	47	29	11	7	5	0	0	77	12	697
2011	CR-04	45	34	10	6	4	0	1	80	10	1496
2011	CR-05	42	37	9	8	4	0	1	79	12	397

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	50	29	14	5	3	0	1	79	7	1807
2019	CR-03	55	31	11	3	0	0	0	86	3	236
2019	CR-04	50	27	14	5	3	0	1	79	7	1245
2019	CR-05	41	33	15	6	4	0	1	74	10	261
2018	CR	51	27	14	5	3	0	1	78	8	1421
2018	CR-03	58	27	10	2	2	0	1	86	3	233
2018	CR-04	51	27	13	5	3	0	1	79	8	960
2018	CR-05	39	28	18	10	4	0	0	67	14	190
2017	CR	45	33	14	4	3	0	1	79	7	1679
2017	CR-03	55	29	10	3	1	1	1	85	4	340
2017	CR-04	43	35	15	5	2	0	0	78	7	1099
2017	CR-05	42	31	15	6	6	0	0	73	12	231
2014	CR	42	33	15	6	3	0	1	75	10	2143
2014	CR-03	51	29	12	5	2	0	0	81	7	479
2014	CR-04	41	33	16	6	3	0	1	74	9	1326
2014	CR-05	31	36	15	12	5	1	0	68	17	317
2011	CR	43	31	15	6	4	0	1	75	10	2620
2011	CR-02	83	17	0	0	0	0	0	100	0	12
2011	CR-03	53	29	10	5	3	0	0	82	7	700
2011	CR-04	39	33	16	7	4	0	0	73	11	1495
2011	CR-05	36	29	21	7	6	0	2	67	12	396
2008	CR	36	34	18	7	5	0	0	70	12	2145
2008	CR-02	54	21	17	8	0	0	0	75	8	24
2008	CR-03	43	33	15	6	3	0	0	77	8	686
2008	CR-04	35	35	18	7	5	0	0	70	11	1110
2008	CR-05	23	33	24	12	7	0	0	56	20	308

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	51	18	11	4	6	4	7	78	10	1827
2019	CR-03	47	19	13	3	5	4	9	76	9	239
2019	CR-04	51	17	11	4	5	4	7	77	10	1261
2019	CR-05	53	24	8	5	6	1	3	80	12	262
2017	CR	43	23	9	5	6	5	8	77	13	1675
2017	CR-03	40	20	9	4	7	6	13	75	14	338
2017	CR-04	43	24	10	5	6	5	7	76	12	1099
2017	CR-05	49	23	8	5	5	6	3	80	11	229
2014	CR	40	22	11	6	8	5	8	71	17	2145
2014	CR-03	35	18	12	7	9	5	14	66	19	479
2014	CR-04	40	23	10	6	8	5	7	72	16	1327
2014	CR-05	47	21	11	6	8	3	4	74	15	317
2011	CR	40	25	10	7	9	3	6	71	18	2620
2011	CR-02	25	25	17	17	0	8	8	60	20	12
2011	CR-03	34	24	11	7	11	4	8	66	21	700
2011	CR-04	40	25	10	7	9	4	5	72	17	1494
2011	CR-05	47	26	8	7	6	2	4	77	14	397

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	CR	26	38	36	1830
2019	CR-03	20	39	41	240
2019	CR-04	27	38	36	1263
2019	CR-05	31	35	34	262
2018	CR	24	40	37	1424
2018	CR-03	27	38	35	231
2018	CR-04	22	41	37	963
2018	CR-05	29	33	39	192
2017	CR	27	39	34	1679
2017	CR-03	30	37	33	340
2017	CR-04	25	40	35	1099
2017	CR-05	31	37	32	231
2014	CR	25	40	35	2142
2014	CR-03	21	42	37	479
2014	CR-04	25	41	34	1324
2014	CR-05	26	35	39	317
2011	CR	26	40	34	2622
2011	CR-02	42	33	25	12
2011	CR-03	26	41	33	700
2011	CR-04	25	41	34	1496
2011	CR-05	29	36	35	397

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	CR	23	37	28	2	5	6	477
2019	CR-03	34	26	26	0	6	9	47
2019	CR-04	23	34	30	2	4	5	333
2019	CR-05	17	52	18	1	4	7	82
2018	CR	27	26	30	3	4	10	334
2018	CR-03	35	19	27	6	5	6	62
2018	CR-04	23	25	32	3	5	12	210
2017	CR	33	25	26	4	3	10	450
2017	CR-03	47	18	22	2	5	5	102
2017	CR-04	27	26	28	4	3	12	274
2017	CR-05	32	30	22	6	3	7	71
2014	CR	26	26	27	5	9999	16	526
2014	CR-03	20	25	28	5	9999	23	101
2014	CR-04	27	28	26	5	9999	15	334
2014	CR-05	28	22	33	4	9999	14	82
2011	CR	24	32	30	2	9999	12	683
2011	CR-03	20	29	35	3	9999	13	182
2011	CR-04	22	33	33	2	9999	11	374
2011	CR-05	32	36	18	3	9999	11	114

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	48	38	8	3	3	0	86	6	1820
2019	CR-03	53	31	9	5	2	0	84	7	237
2019	CR-04	47	39	8	3	2	0	86	6	1254
2019	CR-05	45	40	9	3	3	0	85	6	263
2018	CR	48	38	8	3	2	0	86	5	1420
2018	CR-03	50	36	7	3	3	0	86	7	230
2018	CR-04	47	39	8	3	2	0	87	5	960
2018	CR-05	49	38	5	6	2	0	87	8	192
2017	CR	44	39	9	4	3	0	84	7	1676
2017	CR-03	47	38	10	3	2	0	85	6	341
2017	CR-04	43	39	9	5	3	1	83	8	1100
2017	CR-05	43	40	9	5	3	0	83	8	227
2014	CR	44	37	10	4	3	1	82	7	2141
2014	CR-03	44	36	11	5	4	1	81	8	479
2014	CR-04	45	38	10	4	3	1	84	7	1324
2014	CR-05	43	35	12	5	4	1	79	9	316
2011	CR	46	38	9	4	2	1	85	6	2621
2011	CR-02	58	25	8	8	0	0	83	8	12
2011	CR-03	47	36	9	5	2	1	84	7	700
2011	CR-04	46	39	9	3	2	1	85	5	1494
2011	CR-05	46	39	6	5	2	1	87	7	398
2008	CR	49	35	9	3	2	0	85	6	2145
2008	CR-02	38	42	13	0	8	0	79	8	24
2008	CR-03	52	33	9	3	3	0	85	6	689
2008	CR-04	49	36	10	3	2	0	85	5	1107
2008	CR-05	47	39	8	3	3	1	86	6	308

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	28	40	18	8	4	2	0	69	12	1825
2019	CR-03	30	39	22	5	4	1	0	69	9	239
2019	CR-04	29	39	18	8	4	2	0	69	13	1258
2019	CR-05	25	44	16	9	4	2	0	70	14	263
2018	CR	26	38	18	10	6	1	0	65	17	1415
2018	CR-03	27	40	17	9	6	0	0	67	15	227
2018	CR-04	26	38	18	11	6	1	1	65	17	960
2018	CR-05	21	40	18	12	8	1	0	61	20	190
2017	CR	24	39	19	11	5	1	0	64	16	1679
2017	CR-03	27	41	18	8	4	1	1	70	12	339
2017	CR-04	24	38	19	12	5	2	0	63	17	1101
2017	CR-05	24	39	17	12	6	1	0	64	18	230
2014	CR	24	37	18	10	6	3	0	64	17	2143
2014	CR-03	24	36	18	9	7	5	0	64	17	479
2014	CR-04	25	37	18	11	6	3	0	63	18	1326
2014	CR-05	23	40	20	7	8	3	0	64	15	316
2011	CR	27	41	17	8	5	2	0	70	13	2617
2011	CR-02	42	42	8	8	0	0	0	83	8	12
2011	CR-03	26	41	15	11	4	3	0	69	16	700
2011	CR-04	28	40	18	7	4	2	0	70	12	1490
2011	CR-05	24	46	16	8	5	1	1	71	13	398

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	9	21	32	23	13	1	2	36	31	1821
2019	CR-03	9	18	31	23	16	0	3	41	28	239
2019	CR-04	8	20	33	23	13	0	2	37	29	1255
2019	CR-05	12	26	31	20	8	2	2	29	39	262
2018	CR	8	21	32	22	14	1	2	37	30	1412
2018	CR-03	3	23	33	23	15	1	2	39	27	230
2018	CR-04	8	20	32	23	14	0	2	38	29	958
2018	CR-05	14	24	30	18	10	2	1	29	40	188
2017	CR	9	21	31	21	12	1	4	35	32	1670
2017	CR-03	6	21	29	26	15	0	3	42	28	339
2017	CR-04	9	21	32	20	13	1	4	35	32	1093
2017	CR-05	14	22	33	18	7	1	4	27	38	229
2014	CR	9	24	33	21	10	0	3	31	35	2138
2014	CR-03	9	24	29	24	10	0	4	36	34	479
2014	CR-04	8	25	34	19	10	0	3	31	34	1323
2014	CR-05	13	24	34	21	6	0	2	27	38	317
2011	CR	10	22	33	21	10	1	3	32	33	2611
2011	CR-02	0	0	8	58	17	0	17	90	0	12
2011	CR-03	8	20	34	22	13	1	3	36	29	699
2011	CR-04	10	22	33	20	10	1	3	32	34	1489
2011	CR-05	13	27	32	19	6	0	2	26	41	395
2008	CR	12	24	30	21	10	0	3	32	37	2144
2008	CR-02	4	21	21	33	13	4	4	50	27	24
2008	CR-03	9	22	30	23	12	0	4	36	32	686
2008	CR-04	12	24	31	20	10	0	3	32	36	1109
2008	CR-05	17	32	26	17	6	1	1	24	50	308

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	11	17	26	22	19	2	2	43	29	1823
2019	CR-03	11	15	25	21	24	1	3	46	28	240
2019	CR-04	11	17	27	23	19	2	2	44	28	1255
2019	CR-05	11	18	26	21	16	5	3	40	32	262
2018	CR	11	18	25	21	19	3	3	42	31	1405
2018	CR-03	8	19	25	21	21	3	3	44	29	229
2018	CR-04	12	17	26	20	20	3	3	42	31	953
2018	CR-05	13	24	24	24	11	4	1	37	38	187
2017	CR	12	19	28	19	16	2	4	37	33	1662
2017	CR-03	10	14	34	19	17	2	4	38	26	338
2017	CR-04	11	20	27	20	16	2	4	38	33	1086
2017	CR-05	16	24	25	16	12	1	7	30	43	229
2014	CR	12	22	28	19	13	2	4	34	36	2138
2014	CR-03	10	20	27	19	17	3	4	39	32	478
2014	CR-04	12	22	29	19	12	2	4	33	36	1324
2014	CR-05	14	25	29	19	9	2	3	29	41	316
2011	CR	10	17	29	23	15	2	5	41	28	2611
2011	CR-02	8	0	8	25	42	0	17	80	10	12
2011	CR-03	9	18	27	24	16	2	4	43	29	696
2011	CR-04	10	16	29	22	16	2	5	41	28	1490
2011	CR-05	10	17	31	24	12	1	4	38	29	396
2008	CR	9	18	27	23	17	2	4	42	29	2142
2008	CR-02	0	17	33	25	17	4	4	45	18	24
2008	CR-03	8	15	28	23	16	2	6	43	26	685
2008	CR-04	10	19	25	24	17	2	4	43	30	1108
2008	CR-05	9	23	30	18	15	3	3	35	34	308

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	12	20	29	20	14	1	3	35	34	1817
2019	CR-03	11	17	27	22	19	1	3	43	29	237
2019	CR-04	13	20	28	20	15	1	3	36	35	1254
2019	CR-05	12	22	35	18	9	2	2	28	35	262
2018	CR	13	21	28	19	14	2	3	35	36	1404
2018	CR-03	8	19	32	19	17	3	3	38	28	227
2018	CR-04	14	22	26	20	14	1	3	36	37	953
2018	CR-05	15	22	35	17	8	3	1	26	38	187
2017	CR	14	21	29	17	13	2	5	31	38	1665
2017	CR-03	11	22	26	19	15	1	6	36	35	339
2017	CR-04	15	20	28	17	13	2	5	32	38	1088
2017	CR-05	13	23	37	13	7	2	5	21	39	229
2014	CR	16	23	28	17	10	1	4	29	41	2140
2014	CR-03	14	20	26	17	14	3	5	34	37	479
2014	CR-04	16	23	30	17	9	1	4	27	41	1325
2014	CR-05	18	26	26	20	6	1	3	27	46	317
2011	CR	12	22	30	19	12	2	4	32	36	2601
2011	CR-02	8	8	25	17	33	0	8	55	18	12
2011	CR-03	10	22	28	20	13	2	4	35	34	690
2011	CR-04	12	20	31	18	12	1	4	32	35	1487
2011	CR-05	14	26	30	19	6	1	3	27	42	395
2008	CR	14	21	27	18	13	2	5	33	38	2149
2008	CR-02	8	4	21	21	38	4	4	64	14	24
2008	CR-03	11	19	27	20	14	3	6	38	33	690
2008	CR-04	15	21	28	17	13	2	5	32	39	1110
2008	CR-05	16	28	26	16	10	1	2	27	46	308

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	4	8	23	36	26	1	3	64	12	1813
2019	CR-03	3	6	19	34	35	0	3	71	9	238
2019	CR-04	3	7	23	38	25	1	3	65	11	1249
2019	CR-05	7	14	28	31	16	3	2	50	21	261
2018	CR	4	9	25	33	24	1	3	60	14	1399
2018	CR-03	1	7	22	37	29	1	4	69	8	227
2018	CR-04	5	8	25	32	26	1	3	60	14	948
2018	CR-05	6	17	29	34	11	1	2	46	24	188
2017	CR	4	9	27	31	22	1	5	57	14	1651
2017	CR-03	3	5	23	34	28	1	6	67	8	337
2017	CR-04	3	9	28	31	22	1	5	57	13	1079
2017	CR-05	7	16	32	27	13	1	4	42	24	226
2014	CR	5	10	29	33	18	1	4	54	16	2127
2014	CR-03	4	8	23	34	24	1	7	63	12	476
2014	CR-04	5	10	29	34	18	1	4	55	15	1318
2014	CR-05	10	12	38	27	12	0	2	40	22	314
2011	CR	5	11	27	32	21	1	4	55	16	2603
2011	CR-02	0	0	0	25	67	0	8	100	0	12
2011	CR-03	3	9	23	34	25	1	5	63	13	694
2011	CR-04	5	9	28	32	20	1	5	55	15	1485
2011	CR-05	7	18	32	25	14	0	3	40	27	395
2008	CR	5	12	26	32	20	1	4	55	18	2141
2008	CR-02	4	4	13	21	54	0	4	78	9	24
2008	CR-03	4	9	21	36	24	1	5	64	13	686
2008	CR-04	4	12	28	32	19	1	4	53	17	1106
2008	CR-05	9	20	32	23	12	0	2	37	30	308

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	10	14	27	23	22	1	3	47	25	1819
2019	CR-03	5	13	27	19	33	0	3	53	19	236
2019	CR-04	10	14	27	24	22	1	3	47	25	1256
2019	CR-05	15	14	28	23	15	2	3	40	31	262
2018	CR	13	18	26	20	19	2	2	41	32	1410
2018	CR-03	8	20	23	23	22	2	2	47	29	229
2018	CR-04	13	18	26	20	20	2	2	42	32	957
2018	CR-05	20	17	32	18	10	3	2	28	39	187
2017	CR	13	19	26	19	17	1	5	38	34	1663
2017	CR-03	8	14	28	20	23	1	4	46	24	338
2017	CR-04	13	20	26	19	17	1	4	37	35	1087
2017	CR-05	16	23	23	21	9	1	7	32	42	229
2014	CR	17	22	26	17	13	1	4	32	40	2138
2014	CR-03	14	18	26	18	17	1	6	38	35	476
2014	CR-04	17	21	27	18	13	1	4	32	40	1325
2014	CR-05	22	28	25	14	8	1	2	22	52	317
2011	CR	11	19	28	20	16	1	5	39	32	2610
2011	CR-02	0	8	17	33	33	0	8	73	9	12
2011	CR-03	9	17	27	20	20	1	6	43	28	694
2011	CR-04	11	19	28	21	15	1	5	39	32	1490
2011	CR-05	18	23	27	17	12	0	3	30	42	397
2008	CR	12	19	25	22	16	1	4	41	32	2138
2008	CR-02	4	8	38	13	21	8	8	40	15	24
2008	CR-03	9	19	21	26	19	1	6	48	30	687
2008	CR-04	12	17	27	22	16	1	4	41	31	1104
2008	CR-05	18	25	26	16	11	1	3	28	44	307

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	14	19	25	20	17	2	3	39	34	1821
2019	CR-03	13	15	25	20	22	1	4	44	30	239
2019	CR-04	14	19	24	21	17	2	4	40	35	1258
2019	CR-05	14	21	30	16	13	4	3	31	37	260
2018	CR	14	21	23	20	17	3	2	38	37	1411
2018	CR-03	13	21	23	21	18	2	3	41	35	229
2018	CR-04	14	21	23	19	18	2	3	39	37	956
2018	CR-05	19	23	24	24	5	4	1	31	44	188
2017	CR	16	21	25	18	13	1	6	34	39	1668
2017	CR-03	12	20	26	19	15	2	6	37	35	340
2017	CR-04	17	20	23	19	14	1	5	35	40	1091
2017	CR-05	14	23	27	17	9	1	8	29	40	228
2014	CR	15	21	25	19	13	1	6	35	39	2134
2014	CR-03	15	19	22	20	14	1	8	38	38	475
2014	CR-04	16	21	25	19	13	1	5	35	39	1323
2014	CR-05	14	22	29	16	11	2	5	30	39	317
2011	CR	14	20	24	19	15	1	6	37	37	2612
2011	CR-02	8	0	25	8	42	8	8	60	10	12
2011	CR-03	12	20	24	18	19	1	6	40	35	695
2011	CR-04	16	20	24	19	14	1	6	36	39	1492
2011	CR-05	12	22	24	23	11	2	6	37	37	396
2008	CR	16	20	24	17	15	2	6	35	39	2142
2008	CR-02	8	8	21	13	25	8	17	50	22	24
2008	CR-03	15	19	24	15	17	3	7	36	37	684
2008	CR-04	16	19	24	18	14	2	6	35	39	1111
2008	CR-05	16	27	20	20	12	2	4	33	46	306

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	10	16	30	20	18	3	3	40	28	1817
2019	CR-03	7	15	28	19	25	2	3	48	23	236
2019	CR-04	10	16	29	21	18	3	3	41	28	1257
2019	CR-05	13	19	36	18	10	3	2	29	33	262
2018	CR	11	19	30	19	16	3	3	37	31	1410
2018	CR-03	7	13	32	22	21	2	3	46	21	229
2018	CR-04	11	20	28	18	16	3	3	37	33	955
2018	CR-05	16	20	33	21	6	3	2	29	37	189
2017	CR	11	18	32	17	14	2	5	33	32	1672
2017	CR-03	7	14	36	17	18	2	6	38	23	339
2017	CR-04	12	19	30	18	13	3	5	34	33	1094
2017	CR-05	16	22	32	13	10	2	5	25	41	230
2014	CR	12	20	29	19	13	3	5	34	34	2131
2014	CR-03	11	17	26	19	17	3	8	40	31	474
2014	CR-04	12	20	31	19	12	3	4	33	34	1322
2014	CR-05	14	24	29	19	9	2	2	29	41	316

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	11	17	32	23	15	1	2	39	28	1824
2019	CR-03	5	13	40	23	16	0	2	40	19	238
2019	CR-04	10	16	32	24	15	1	2	41	27	1260
2019	CR-05	17	21	27	18	14	1	2	33	39	262

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	19	35	19	16	9	2	55	25	1814
2019	CR-03	22	39	17	14	6	1	62	20	238
2019	CR-04	19	35	19	16	9	2	55	25	1249
2019	CR-05	17	32	22	16	9	4	51	26	262

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	39	29	11	12	9	0	68	21	1824
2019	CR-03	40	28	10	11	10	0	68	21	239
2019	CR-04	39	29	10	12	9	1	68	22	1259
2019	CR-05	41	30	10	11	8	0	71	19	261
2018	CR	30	33	12	11	13	0	64	24	1413
2018	CR-03	35	27	16	10	11	0	62	22	231
2018	CR-04	30	34	11	11	13	0	64	25	956
2018	CR-05	23	38	14	12	14	1	61	26	189
2017	CR	31	32	12	13	12	1	63	25	1680
2017	CR-03	31	32	11	14	12	1	63	26	340
2017	CR-04	31	32	13	13	11	1	63	24	1100
2017	CR-05	35	29	10	13	13	1	64	26	231
2014	CR	31	30	11	14	13	1	61	28	2143
2014	CR-03	32	28	12	12	16	0	60	28	477
2014	CR-04	30	31	10	15	12	1	62	28	1327
2014	CR-05	31	29	10	14	14	2	61	29	317

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	43	35	8	10	5	0	78	14	1822
2019	CR-03	45	33	8	8	5	0	78	14	239
2019	CR-04	42	35	9	10	5	0	77	15	1257
2019	CR-05	43	40	6	8	3	0	83	11	260
2018	CR	40	36	9	8	6	0	76	15	1407
2018	CR-03	43	35	9	6	6	0	78	13	231
2018	CR-04	39	36	9	9	6	0	76	15	950
2018	CR-05	36	37	11	7	9	0	73	16	188
2017	CR	33	42	10	8	6	0	76	14	1675
2017	CR-03	33	43	9	7	7	1	77	14	340
2017	CR-04	34	42	11	7	6	0	76	13	1096
2017	CR-05	33	44	6	9	7	0	78	17	230
2014	CR	32	40	11	10	6	0	72	17	2144
2014	CR-03	31	40	11	11	6	0	71	17	478
2014	CR-04	32	40	11	10	6	0	72	16	1327
2014	CR-05	33	41	7	10	8	0	74	18	317

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	37	36	14	7	5	1	0	74	12	1823
2019	CR-03	40	34	14	6	5	1	0	75	11	239
2019	CR-04	37	35	14	7	5	2	0	73	12	1258
2019	CR-05	34	41	12	7	4	1	1	77	11	262
2018	CR	31	38	16	7	6	2	0	70	14	1415
2018	CR-03	33	34	18	6	7	1	0	68	13	233
2018	CR-04	30	39	16	7	6	1	0	70	14	956
2018	CR-05	29	38	15	10	5	2	1	69	16	188

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	38	35	14	6	4	3	0	76	10	1817
2019	CR-03	39	37	13	3	6	2	0	78	9	238
2019	CR-04	37	35	15	6	4	3	0	75	10	1252
2019	CR-05	38	37	10	8	5	3	0	77	13	263
2018	CR	39	39	12	6	3	1	0	78	9	1412
2018	CR-03	40	34	17	4	3	0	0	75	8	230
2018	CR-04	38	39	12	6	3	1	0	78	10	958
2018	CR-05	37	42	9	6	2	4	0	82	8	187
2017	CR	37	38	14	5	4	2	0	77	9	1673
2017	CR-03	40	35	14	5	3	2	1	77	9	341
2017	CR-04	36	39	14	5	4	2	0	76	9	1092
2017	CR-05	40	40	12	2	4	3	0	82	6	231
2014	CR	37	37	14	6	3	3	0	76	9	2145
2014	CR-03	37	35	15	6	4	2	0	74	10	479
2014	CR-04	37	38	14	5	3	2	0	77	9	1327
2014	CR-05	35	37	13	6	3	5	1	77	10	317
2011	CR	32	36	18	6	5	3	1	70	12	2617
2011	CR-02	58	33	0	8	0	0	0	92	8	12
2011	CR-03	32	35	17	7	5	2	0	69	13	698
2011	CR-04	32	36	17	6	4	3	1	71	11	1492
2011	CR-05	33	33	20	5	6	2	1	68	11	398

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	43	30	14	4	3	4	1	77	8	1816
2019	CR-03	46	26	14	5	5	3	0	75	10	239
2019	CR-04	43	30	15	4	2	4	1	77	7	1249
2019	CR-05	41	35	12	5	3	3	0	79	8	263
2018	CR	40	34	15	4	3	2	0	76	8	1409
2018	CR-03	40	34	17	4	4	1	0	75	8	230
2018	CR-04	41	33	15	5	3	3	1	76	8	956
2018	CR-05	38	39	14	3	2	3	1	80	6	187
2017	CR	37	34	16	5	4	3	1	74	9	1679
2017	CR-03	39	33	14	6	3	4	2	76	10	339
2017	CR-04	36	34	17	4	4	3	1	73	9	1100
2017	CR-05	38	33	17	5	4	3	0	73	9	231
2014	CR	40	34	15	4	3	4	1	77	7	2146
2014	CR-03	40	32	14	4	5	4	2	76	9	479
2014	CR-04	40	34	15	4	3	4	1	77	7	1328
2014	CR-05	38	36	15	3	2	5	1	79	5	317

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	52	31	9	4	3	0	84	7	1822
2019	CR-03	49	35	8	3	4	1	84	8	237
2019	CR-04	52	31	10	3	4	0	83	7	1257
2019	CR-05	52	32	8	5	2	0	84	7	262
2018	CR	48	35	8	5	4	0	83	9	1409
2018	CR-03	52	30	8	5	5	0	82	10	231
2018	CR-04	48	35	8	5	4	0	83	9	953
2018	CR-05	43	39	9	6	3	1	83	9	188
2017	CR	44	37	9	5	4	0	82	9	1678
2017	CR-03	48	35	8	4	4	0	84	8	341
2017	CR-04	44	38	9	6	3	0	82	9	1097
2017	CR-05	44	39	8	4	5	0	83	9	231
2014	CR	44	36	11	5	3	0	81	9	2141
2014	CR-03	45	34	9	5	5	0	80	11	478
2014	CR-04	44	37	11	5	3	0	82	7	1324
2014	CR-05	41	36	12	7	4	0	77	11	317
2011	CR	43	37	10	5	4	0	81	9	2613
2011	CR-02	67	25	8	0	0	0	92	0	12
2011	CR-03	46	35	10	4	5	0	81	9	697
2011	CR-04	42	39	10	5	4	0	81	9	1490
2011	CR-05	43	37	11	5	5	0	80	9	397
2008	CR	42	37	9	7	5	0	79	12	2147
2008	CR-02	54	25	8	8	4	0	79	13	24
2008	CR-03	45	34	10	6	4	0	80	11	691
2008	CR-04	41	37	8	7	5	0	79	13	1109
2008	CR-05	36	41	8	8	5	1	78	14	306

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	26	28	18	12	9	4	2	58	23	1823
2019	CR-03	31	33	17	10	8	0	1	64	18	239
2019	CR-04	26	27	18	14	9	4	2	56	24	1258
2019	CR-05	25	31	20	8	11	3	2	59	20	261
2018	CR	20	32	20	12	12	3	1	54	25	1418
2018	CR-03	24	30	21	11	11	3	0	56	22	233
2018	CR-04	19	33	19	13	13	3	2	54	27	958
2018	CR-05	14	31	25	11	13	4	2	47	26	189
2017	CR	21	31	17	12	12	4	2	55	26	1680
2017	CR-03	23	30	16	12	13	3	2	56	27	341
2017	CR-04	20	31	19	13	11	4	2	54	25	1099
2017	CR-05	24	34	11	11	16	3	2	61	28	231
2014	CR	23	31	15	14	13	2	2	56	28	2142
2014	CR-03	26	28	16	15	12	2	1	56	27	477
2014	CR-04	23	32	15	13	14	3	2	57	28	1326
2014	CR-05	19	32	14	15	15	3	3	54	31	317

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	35	35	12	9	7	2	0	72	16	1824
2019	CR-03	38	33	15	6	8	1	0	71	14	239
2019	CR-04	35	36	12	9	6	2	0	72	16	1258
2019	CR-05	32	35	13	9	8	3	0	70	17	262
2018	CR	32	37	12	9	7	1	0	71	17	1412
2018	CR-03	35	35	13	10	6	0	0	70	16	228
2018	CR-04	33	38	11	10	8	1	0	71	18	957
2018	CR-05	27	40	14	7	8	2	1	69	16	189
2017	CR	35	39	10	8	6	2	1	75	14	1676
2017	CR-03	33	40	10	9	6	2	1	75	15	337
2017	CR-04	35	38	11	8	6	1	1	75	14	1100
2017	CR-05	36	42	7	6	7	2	1	80	13	230
2014	CR	37	37	10	7	5	3	1	76	13	2143
2014	CR-03	39	35	10	6	6	3	1	77	13	478
2014	CR-04	37	38	10	7	5	2	0	77	13	1326
2014	CR-05	36	36	11	9	6	3	0	74	15	317
2011	CR	40	34	10	7	6	3	1	77	13	2616
2011	CR-02	58	33	0	0	8	0	0	92	8	12
2011	CR-03	38	36	9	8	7	2	1	75	16	701
2011	CR-04	40	34	10	7	5	3	1	77	13	1489
2011	CR-05	41	34	12	6	5	3	0	77	11	397
2008	CR	38	35	9	8	6	3	1	76	15	2147
2008	CR-02	46	46	0	4	0	4	0	96	4	24
2008	CR-03	40	34	9	8	6	3	0	77	14	689
2008	CR-04	37	35	9	8	7	3	1	75	16	1108
2008	CR-05	34	39	10	8	4	5	0	77	13	309

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	34	35	17	7	5	1	70	12	1824
2019	CR-03	37	33	17	8	5	0	70	13	239
2019	CR-04	34	36	16	7	5	2	71	12	1257
2019	CR-05	30	36	22	6	4	2	68	10	263
2018	CR	33	36	16	9	6	0	69	15	1412
2018	CR-03	36	34	14	9	7	0	70	15	229
2018	CR-04	33	35	16	9	6	1	69	15	956
2018	CR-05	25	45	18	7	5	1	70	12	189

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	26	25	19	10	11	7	1	56	24	1824
2019	CR-03	27	27	19	12	8	5	1	58	22	240
2019	CR-04	27	24	19	10	12	7	1	55	24	1257
2019	CR-05	19	26	20	11	11	11	1	52	25	262
2018	CR	23	27	19	12	12	6	0	54	26	1413
2018	CR-03	25	30	16	11	13	3	1	58	25	229
2018	CR-04	23	28	19	12	12	6	0	55	25	956
2018	CR-05	18	23	18	20	12	7	1	45	35	190
2017	CR	23	28	17	11	12	7	1	56	25	1671
2017	CR-03	22	31	18	9	10	8	2	59	21	339
2017	CR-04	23	28	18	11	12	6	1	55	25	1094
2017	CR-05	26	29	12	13	14	6	0	58	29	229
2014	CR	19	27	16	15	15	7	1	51	32	2144
2014	CR-03	20	28	16	14	14	7	2	52	30	477
2014	CR-04	19	26	17	15	15	7	1	50	32	1328
2014	CR-05	16	30	16	14	15	8	2	51	32	317
2011	CR	21	27	16	13	13	8	2	53	29	2620
2011	CR-02	33	25	0	0	17	25	0	78	22	12
2011	CR-03	21	26	15	13	15	8	2	52	32	701
2011	CR-04	21	27	17	13	12	8	1	53	28	1492
2011	CR-05	21	30	17	13	11	7	2	55	27	398

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	46	41	4	7	3	87	10	1830
2019	CR-03	49	43	4	3	0	92	4	239
2019	CR-04	46	39	4	8	3	85	11	1263
2019	CR-05	40	47	3	8	3	87	10	262
2017	CR	41	44	5	7	3	85	10	1682
2017	CR-03	38	49	4	6	3	87	10	341
2017	CR-04	42	43	5	7	3	85	10	1101
2017	CR-05	43	41	4	9	3	84	13	231
2014	CR	40	44	5	9	3	84	12	2144
2014	CR-03	42	43	5	7	3	85	10	478
2014	CR-04	39	45	4	9	3	84	12	1327
2014	CR-05	38	43	5	10	4	81	14	317
2011	CR	46	42	3	6	2	88	9	2618
2011	CR-02	50	50	0	0	0	100	0	12
2011	CR-03	47	41	3	7	2	88	9	699
2011	CR-04	48	42	3	6	2	89	8	1494
2011	CR-05	41	44	4	9	2	85	11	396
2008	CR	46	42	3	8	2	87	10	2145
2008	CR-02	38	42	0	17	4	79	21	24
2008	CR-03	48	39	4	7	3	87	9	688
2008	CR-04	46	42	3	7	2	88	9	1109
2008	CR-05	38	48	2	10	2	86	12	308

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	46	36	6	9	4	81	13	1824
2019	CR-03	46	38	6	6	3	85	9	239
2019	CR-04	46	35	6	9	4	81	13	1258
2019	CR-05	44	36	4	12	5	80	16	261
2017	CR	40	36	8	10	6	76	16	1678
2017	CR-03	37	39	9	10	4	76	14	341
2017	CR-04	39	36	8	10	6	75	17	1099
2017	CR-05	44	35	5	9	7	80	15	229
2014	CR	43	35	7	11	5	78	16	2138
2014	CR-03	47	33	7	9	5	79	14	475
2014	CR-04	42	35	6	11	5	78	16	1324
2014	CR-05	40	36	7	12	6	76	17	317
2011	CR	39	38	7	10	5	77	15	2614
2011	CR-02	50	33	8	8	0	83	8	12
2011	CR-03	39	37	8	10	4	77	15	697
2011	CR-04	39	38	7	10	5	77	15	1491
2011	CR-05	40	37	7	11	5	77	16	397

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	43	37	9	7	3	80	11	1816
2019	CR-03	43	38	9	7	3	81	10	239
2019	CR-04	44	35	10	7	4	79	11	1254
2019	CR-05	40	43	5	9	2	83	12	258
2017	CR	42	39	8	7	4	81	11	1677
2017	CR-03	40	41	9	8	2	81	11	340
2017	CR-04	42	39	8	7	4	81	11	1097
2017	CR-05	46	36	8	7	3	82	10	231
2014	CR	43	37	9	8	3	80	11	2142
2014	CR-03	44	33	11	7	4	77	12	478
2014	CR-04	43	38	8	8	3	80	12	1325
2014	CR-05	42	39	9	7	3	82	10	317

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	71	17	5	4	3	1	89	7	1821
2019	CR-03	76	15	5	1	2	1	92	3	237
2019	CR-04	71	17	5	4	3	1	88	7	1259
2019	CR-05	69	18	3	4	5	1	88	9	259
2017	CR	70	18	5	4	3	1	88	7	1678
2017	CR-03	71	17	5	2	3	2	90	5	341
2017	CR-04	69	18	5	4	3	1	88	7	1100
2017	CR-05	70	16	4	6	4	1	87	10	228
2014	CR	67	19	5	5	3	1	88	7	2144
2014	CR-03	72	18	4	3	2	1	91	5	478
2014	CR-04	67	19	5	5	2	1	87	8	1327
2014	CR-05	63	23	5	4	4	1	87	8	317
2011	CR	72	16	4	4	2	1	90	6	2617
2011	CR-02	83	8	8	0	0	0	92	0	12
2011	CR-03	77	14	5	3	1	1	92	4	699
2011	CR-04	71	17	4	4	3	1	89	7	1493
2011	CR-05	68	18	4	4	3	2	88	8	396
2008	CR	73	16	4	4	3	1	90	7	2146
2008	CR-02	88	8	4	0	0	0	96	0	24
2008	CR-03	75	14	5	3	3	1	90	5	688
2008	CR-04	71	17	3	5	3	1	89	7	1109
2008	CR-05	72	17	3	4	3	2	90	7	308

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	71	13	7	2	2	1	4	89	5	1821
2019	CR-03	74	12	5	1	2	0	5	91	3	237
2019	CR-04	70	13	7	3	2	1	4	88	5	1256
2019	CR-05	71	15	5	2	4	0	3	89	6	262
2017	CR	67	14	6	3	2	1	7	88	5	1678
2017	CR-03	65	15	7	2	2	1	9	87	5	340
2017	CR-04	68	14	6	3	2	1	6	88	5	1099
2017	CR-05	68	15	6	2	3	0	4	87	6	230
2014	CR	69	15	5	3	3	0	5	89	6	2143
2014	CR-03	71	15	5	3	1	0	5	90	4	478
2014	CR-04	69	15	5	3	3	0	5	88	6	1326
2014	CR-05	69	15	5	3	3	0	3	87	7	317
2011	CR	70	12	6	3	3	0	5	87	6	2621
2011	CR-02	75	8	8	0	0	0	8	91	0	12
2011	CR-03	70	13	5	3	2	0	7	89	5	700
2011	CR-04	70	12	6	3	3	0	5	87	7	1495
2011	CR-05	70	11	6	4	3	0	5	86	7	398
2008	CR	69	11	5	3	3	1	8	88	7	2151
2008	CR-02	50	25	4	0	0	0	21	95	0	24
2008	CR-03	71	10	3	3	2	1	9	90	6	692
2008	CR-04	68	12	5	3	3	1	8	87	7	1110
2008	CR-05	67	13	4	3	5	1	8	87	8	308

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	80	10	5	1	2	0	2	93	3	1819
2019	CR-03	81	8	5	1	2	0	3	92	3	239
2019	CR-04	80	10	4	1	1	0	2	93	3	1254
2019	CR-05	82	10	5	0	2	0	2	93	2	260
2017	CR	77	13	4	1	2	0	2	93	3	1677
2017	CR-03	73	15	7	1	1	1	3	91	2	340
2017	CR-04	78	13	4	1	2	0	2	93	3	1099
2017	CR-05	77	14	1	1	4	0	2	94	5	229
2014	CR	75	14	4	1	3	0	3	91	4	2142
2014	CR-03	74	13	4	1	3	0	3	91	5	479
2014	CR-04	75	14	4	1	3	0	3	92	5	1326
2014	CR-05	75	15	4	1	3	0	2	92	4	316
2011	CR	76	11	4	2	3	0	4	91	5	2622
2011	CR-02	75	8	8	0	0	0	8	91	0	12
2011	CR-03	77	11	4	2	3	0	3	91	5	701
2011	CR-04	76	11	4	2	3	0	4	91	5	1494
2011	CR-05	75	10	4	2	3	0	6	91	5	398
2008	CR	80	8	4	1	2	0	5	93	4	2149
2008	CR-02	79	4	8	0	0	0	8	91	0	24
2008	CR-03	80	8	4	1	2	0	5	93	3	691
2008	CR-04	81	7	3	2	2	0	5	93	4	1109
2008	CR-05	75	9	3	1	3	1	8	92	4	308

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	36	19	14	7	6	13	5	67	16	1829
2019	CR-03	34	16	14	9	7	14	6	63	20	240
2019	CR-04	36	18	15	7	6	13	5	67	15	1260
2019	CR-05	37	23	11	5	6	14	3	73	13	263

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	33	48	9	7	2	0	0	82	9	1823
2019	CR-03	32	49	8	9	2	0	0	81	11	239
2019	CR-04	33	46	10	7	3	1	1	81	9	1260
2019	CR-05	31	52	10	4	2	0	0	84	6	261

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	51	30	10	3	3	4	1	84	6	1822
2019	CR-03	50	30	9	4	3	3	0	83	8	240
2019	CR-04	51	29	9	3	3	4	1	84	6	1258
2019	CR-05	47	34	10	3	1	3	1	85	4	261

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	14	86	1821
2019	CR-03	14	86	240
2019	CR-04	15	85	1255
2019	CR-05	11	89	262
2018	CR	16	84	1416
2018	CR-03	15	85	230
2018	CR-04	17	83	960
2018	CR-05	13	87	189

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	59	41	260
2019	CR-03	75	25	32
2019	CR-04	58	42	190
2019	CR-05	54	46	28
2018	CR	48	52	223
2018	CR-03	35	65	34
2018	CR-04	50	50	159
2018	CR-05	54	46	24

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	57	43	260
2019	CR-03	72	28	32
2019	CR-04	55	45	190
2019	CR-05	50	50	28
2018	CR	63	37	223
2018	CR-03	65	35	34
2018	CR-04	62	38	159
2018	CR-05	67	33	24

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	2	98	260
2019	CR-03	0	100	32

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	10	90	260
2019	CR-04	12	88	190
2018	CR	8	92	223
2018	CR-04	9	91	159

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	8	92	260
2019	CR-03	0	100	32
2019	CR-04	10	90	190
2018	CR	4	96	223
2018	CR-03	0	100	34
2018	CR-04	4	96	159

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	7	93	260
2019	CR-04	7	93	190
2018	CR	6	94	223
2018	CR-04	8	92	159
2018	CR-05	0	100	24

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	38	62	257
2019	CR-03	41	59	32
2019	CR-04	37	63	190
2019	CR-05	37	63	27
2018	CR	35	65	223
2018	CR-03	24	76	34
2018	CR-04	37	63	159
2018	CR-05	38	63	24

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	41	59	257
2019	CR-03	44	56	32
2019	CR-04	41	59	190
2019	CR-05	44	56	27
2018	CR	41	59	223
2018	CR-03	47	53	34
2018	CR-04	42	58	159
2018	CR-05	33	67	24

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	54	46	257
2019	CR-03	75	25	32
2019	CR-04	54	46	190
2019	CR-05	30	70	27
2018	CR	46	54	223
2018	CR-03	68	32	34
2018	CR-04	45	55	159
2018	CR-05	21	79	24

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	40	60	257
2019	CR-03	47	53	32
2019	CR-04	39	61	190
2019	CR-05	30	70	27
2018	CR	44	56	223
2018	CR-03	44	56	34
2018	CR-04	47	53	159
2018	CR-05	25	75	24

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	34	66	257
2019	CR-03	38	63	32
2019	CR-04	34	66	190
2019	CR-05	30	70	27
2018	CR	33	67	223
2018	CR-03	38	62	34
2018	CR-04	30	70	159
2018	CR-05	33	67	24

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	59	41	257
2019	CR-03	53	47	32
2019	CR-04	59	41	190
2019	CR-05	70	30	27
2018	CR	53	47	223
2018	CR-03	50	50	34
2018	CR-04	56	44	159
2018	CR-05	38	63	24

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	33	67	257
2019	CR-03	31	69	32
2019	CR-04	33	67	190
2019	CR-05	33	67	27
2018	CR	35	65	223
2018	CR-03	32	68	34
2018	CR-04	35	65	159
2018	CR-05	33	67	24

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	2	98	257
2018	CR	3	97	223
2018	CR-03	0	100	34
2018	CR-04	4	96	159
2018	CR-05	0	100	24

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	12	88	257
2019	CR-04	12	88	190
2019	CR-05	19	81	27
2018	CR	13	87	223
2018	CR-03	18	82	34
2018	CR-04	13	87	159

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	9	91	257
2019	CR-04	10	90	190
2018	CR	11	89	223
2018	CR-04	13	87	159

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	56	44	257
2019	CR-03	69	31	32
2019	CR-04	55	45	190
2019	CR-05	48	52	27
2018	CR	50	50	223
2018	CR-03	50	50	34
2018	CR-04	50	50	159
2018	CR-05	42	58	24

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	32	68	257
2019	CR-03	25	75	32
2019	CR-04	32	68	190
2019	CR-05	37	63	27
2018	CR	25	75	223
2018	CR-04	25	75	159
2018	CR-05	33	67	24

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	23	77	257
2019	CR-03	28	72	32
2019	CR-04	23	77	190
2018	CR	16	84	223
2018	CR-03	18	82	34
2018	CR-04	18	82	159

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	58	42	255
2019	CR-03	56	44	32
2019	CR-04	59	41	188
2019	CR-05	52	48	27
2018	CR	53	47	224
2018	CR-03	53	47	34
2018	CR-04	54	46	160
2018	CR-05	54	46	24

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	25	75	255
2019	CR-03	25	75	32
2019	CR-04	25	75	188
2019	CR-05	26	74	27
2018	CR	25	75	224
2018	CR-03	38	62	34
2018	CR-04	26	74	160

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	10	90	255
2019	CR-04	10	90	188
2018	CR	9	91	224
2018	CR-04	9	91	160

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	29	71	255
2019	CR-03	25	75	32
2019	CR-04	28	72	188
2019	CR-05	33	67	27
2018	CR	32	68	224
2018	CR-03	29	71	34
2018	CR-04	35	65	160

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	12	88	255
2019	CR-04	12	88	188
2018	CR	8	92	224
2018	CR-03	15	85	34
2018	CR-04	6	94	160

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	14	86	255
2019	CR-03	16	84	32
2019	CR-04	12	88	188
2019	CR-05	19	81	27
2018	CR	16	84	224
2018	CR-03	24	76	34
2018	CR-04	16	84	160

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	12	88	255
2019	CR-04	14	86	188
2018	CR	12	88	224
2018	CR-04	14	86	160

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	13	87	255
2019	CR-03	28	72	32
2019	CR-04	10	90	188
2019	CR-05	19	81	27
2018	CR	12	88	224
2018	CR-03	18	82	34
2018	CR-04	11	89	160

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	24	76	255
2019	CR-03	28	72	32
2019	CR-04	24	76	188
2019	CR-05	26	74	27
2018	CR	19	81	224
2018	CR-04	19	81	160

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	12	88	217
2019	CR-04	12	88	164
2018	CR	14	86	189
2018	CR-04	16	84	135

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	20	80	217
2019	CR-04	21	79	164
2018	CR	14	86	189
2018	CR-03	27	73	26
2018	CR-04	13	87	135

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	12	88	217
2019	CR-04	13	87	164
2019	CR-05	0	100	21
2018	CR	14	86	189
2018	CR-04	16	84	135

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	6	94	217
2019	CR-03	0	100	27
2019	CR-04	8	92	164
2019	CR-05	0	100	21
2018	CR	9	91	189
2018	CR-04	9	91	135

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	18	82	217
2019	CR-03	19	81	27
2019	CR-04	18	82	164
2018	CR	19	81	189
2018	CR-03	23	77	26
2018	CR-04	18	82	135

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	18	82	217
2019	CR-03	26	74	27
2019	CR-04	17	83	164
2018	CR	14	86	189
2018	CR-03	19	81	26
2018	CR-04	15	85	135

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	12	88	217
2019	CR-04	11	89	164
2019	CR-05	24	76	21
2018	CR	10	90	189
2018	CR-04	9	91	135

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	17	83	217
2019	CR-03	26	74	27
2019	CR-04	17	83	164
2018	CR	13	87	189
2018	CR-04	15	85	135

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	17	83	217
2019	CR-03	30	70	27
2019	CR-04	15	85	164
2018	CR	14	86	189
2018	CR-03	19	81	26
2018	CR-04	14	86	135

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	29	71	217
2019	CR-03	33	67	27
2019	CR-04	27	73	164
2019	CR-05	43	57	21
2018	CR	32	68	189
2018	CR-03	35	65	26
2018	CR-04	33	67	135

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	11	89	217
2019	CR-04	10	90	164
2018	CR	10	90	189
2018	CR-04	11	89	135

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	51	49	217
2019	CR-03	63	37	27
2019	CR-04	49	51	164
2019	CR-05	48	52	21
2018	CR	51	49	189
2018	CR-03	58	42	26
2018	CR-04	47	53	135

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	60	40	217
2019	CR-03	70	30	27
2019	CR-04	59	41	164
2019	CR-05	62	38	21
2018	CR	56	44	189
2018	CR-03	50	50	26
2018	CR-04	59	41	135

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	9	91	217
2019	CR-04	9	91	164
2018	CR	5	95	189
2018	CR-03	0	100	26
2018	CR-04	7	93	135

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	16	84	217
2019	CR-03	22	78	27
2019	CR-04	16	84	164
2018	CR	8	92	189
2018	CR-04	9	91	135

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	18	82	1820
2019	CR-03	17	83	239
2019	CR-04	18	82	1257
2019	CR-05	20	80	261

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	23	20	20	7	8	18	4	55	20	1824
2019	CR-03	27	21	21	5	7	14	5	59	15	239
2019	CR-04	23	19	20	8	8	17	4	55	20	1258
2019	CR-05	18	21	21	7	7	21	4	53	19	262
2018	CR	23	21	22	8	9	14	4	54	20	1421
2018	CR-03	27	26	19	7	6	10	5	62	16	233
2018	CR-04	23	20	23	8	9	14	4	52	20	960
2018	CR-05	20	22	21	8	11	16	3	52	23	190
2017	CR	23	23	22	8	8	13	4	55	19	1679
2017	CR-03	26	25	19	7	7	12	3	60	17	341
2017	CR-04	22	23	23	9	8	13	4	54	19	1099
2017	CR-05	22	20	22	8	10	15	4	51	22	231
2014	CR	19	22	21	9	9	16	4	51	23	2144
2014	CR-03	22	22	20	9	9	14	5	53	22	479
2014	CR-04	19	22	21	9	9	17	4	51	22	1326
2014	CR-05	17	21	23	8	10	18	3	48	23	317

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	40	29	14	6	6	6	0	73	12	1829
2019	CR-03	44	26	16	5	5	3	0	73	11	240
2019	CR-04	40	29	14	6	6	6	0	73	12	1262
2019	CR-05	35	35	14	5	5	8	0	75	10	262
2018	CR	36	30	16	6	7	4	0	70	14	1420
2018	CR-03	41	27	16	7	6	2	1	70	13	231
2018	CR-04	36	30	17	6	7	4	0	69	13	962
2018	CR-05	31	35	14	5	8	7	0	71	14	189
2017	CR	36	32	15	7	6	3	0	71	13	1673
2017	CR-03	41	32	11	7	4	4	0	76	12	339
2017	CR-04	35	32	16	7	6	3	1	70	13	1097
2017	CR-05	33	31	17	7	7	5	0	68	14	229
2014	CR	30	30	18	8	7	7	1	64	16	2142
2014	CR-03	30	28	19	7	8	7	1	63	17	478
2014	CR-04	31	30	17	8	6	7	1	66	15	1325
2014	CR-05	25	28	21	8	8	11	1	60	17	317
2011	CR	36	37	13	7	4	3	0	75	11	2616
2011	CR-02	50	50	0	0	0	0	0	100	0	12
2011	CR-03	36	35	12	7	5	3	0	74	13	699
2011	CR-04	35	37	13	7	4	3	0	76	11	1491
2011	CR-05	35	39	13	5	5	3	0	77	10	397

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	7	93	1818
2019	CR-03	9	91	236
2019	CR-04	7	93	1256
2019	CR-05	6	94	262
2018	CR	7	93	1419
2018	CR-03	7	93	232
2018	CR-04	7	93	959
2018	CR-05	6	94	190

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	42	58	130
2019	CR-04	41	59	92
2018	CR	40	60	96
2018	CR-04	43	57	68

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	74	26	130
2019	CR-04	74	26	92
2018	CR	78	22	96
2018	CR-04	82	18	68

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	5	95	130
2019	CR-04	5	95	92

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2018	CR	100	96
2018	CR-03	100	16
2018	CR-04	100	68
2018	CR-05	100	12

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	14	86	130
2019	CR-04	15	85	92
2018	CR	8	92	96
2018	CR-04	9	91	68

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	11	89	130
2019	CR-04	12	88	92
2018	CR	6	94	96
2018	CR-04	7	93	68

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	10	90	130
2019	CR-04	12	88	92
2018	CR	11	89	96
2018	CR-04	9	91	68

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	14	86	126
2019	CR-04	16	84	90
2018	CR	16	84	95
2018	CR-04	15	85	67

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	17	83	126
2019	CR-04	19	81	90
2018	CR	9	91	95
2018	CR-04	9	91	67

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	10	90	126
2019	CR-04	12	88	90
2018	CR	8	92	95

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	6	94	126
2019	CR-04	7	93	90
2018	CR	6	94	95

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	40	60	126
2019	CR-03	48	52	21
2019	CR-04	38	62	90
2019	CR-05	38	62	13
2018	CR	33	67	95
2018	CR-04	30	70	67

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	25	75	126
2019	CR-04	29	71	90
2018	CR	25	75	95
2018	CR-04	25	75	67

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	5	95	126
2019	CR-04	6	94	90

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	No (%)	Total responses
2018	CR	100	95
2018	CR-03	100	16
2018	CR-04	100	67
2018	CR-05	100	12

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	6	94	126
2019	CR-04	6	94	90
2018	CR	7	93	95
2018	CR-04	7	93	67

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	19	81	126
2019	CR-04	20	80	90
2018	CR	12	88	95
2018	CR-04	10	90	67

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	22	78	126
2019	CR-03	29	71	21
2019	CR-04	23	77	90
2019	CR-05	0	100	13
2018	CR	26	74	95
2018	CR-04	30	70	67

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2018	CR	100	95
2018	CR-03	100	16
2018	CR-04	100	67
2018	CR-05	100	12

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	27	73	126
2019	CR-03	38	62	21
2019	CR-04	22	78	90
2019	CR-05	46	54	13
2018	CR	31	69	95
2018	CR-04	33	67	67

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	36	64	124
2019	CR-04	37	63	89
2018	CR	19	81	96
2018	CR-04	22	78	68

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	22	78	124
2019	CR-04	22	78	89
2018	CR	10	90	96
2018	CR-04	10	90	68

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	6	94	124
2019	CR-05	0	100	13

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	29	71	124
2019	CR-04	28	72	89
2018	CR	24	76	96
2018	CR-04	26	74	68

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	6	94	124
2019	CR-04	7	93	89

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	7	93	124
2019	CR-04	6	94	89
2018	CR	9	91	96
2018	CR-04	12	88	68

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	6	94	124
2019	CR-04	7	93	89
2018	CR	5	95	96
2018	CR-05	0	100	12

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	6	94	124
2018	CR	13	88	96
2018	CR-03	0	100	16
2018	CR-04	18	82	68
2018	CR-05	0	100	12

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	44	56	124
2019	CR-03	50	50	20
2019	CR-04	43	57	89
2019	CR-05	46	54	13
2018	CR	46	54	96
2018	CR-03	56	44	16
2018	CR-04	41	59	68
2018	CR-05	58	42	12

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	6	94	110
2019	CR-04	7	93	81

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	15	85	110
2019	CR-04	16	84	81
2018	CR	13	87	87
2018	CR-04	12	88	60

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	5	95	110

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CR	6	94	87
2018	CR-03	0	100	15
2018	CR-04	8	92	60
2018	CR-05	0	100	12

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	11	89	110
2019	CR-04	9	91	81
2018	CR	10	90	87
2018	CR-04	12	88	60

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	13	87	110
2019	CR-04	14	86	81
2018	CR	9	91	87
2018	CR-04	8	92	60

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	20	80	110
2019	CR-04	19	81	81
2018	CR	14	86	87
2018	CR-04	15	85	60

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	16	84	110
2019	CR-04	12	88	81
2018	CR	15	85	87
2018	CR-04	15	85	60

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	29	71	110
2019	CR-04	30	70	81
2018	CR	34	66	87
2018	CR-04	35	65	60

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	10	90	110
2019	CR-04	11	89	81
2018	CR	9	91	87
2018	CR-04	8	92	60

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	49	51	110
2019	CR-04	49	51	81
2018	CR	51	49	87
2018	CR-03	53	47	15
2018	CR-04	50	50	60
2018	CR-05	50	50	12

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	60	40	110
2019	CR-04	56	44	81
2018	CR	70	30	87
2018	CR-04	73	27	60

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	8	92	110
2019	CR-04	10	90	81

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	10	90	110
2019	CR-04	14	86	81
2018	CR	8	92	87
2018	CR-04	8	92	60

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	9	91	1821
2019	CR-03	10	90	239
2019	CR-04	10	90	1256
2019	CR-05	8	92	262

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	25	18	22	4	5	20	6	59	12	1829
2019	CR-03	28	19	24	4	3	15	7	60	9	240
2019	CR-04	26	18	22	4	5	20	5	59	12	1261
2019	CR-05	20	19	21	4	4	26	5	57	12	263
2018	CR	25	22	25	3	4	16	4	59	9	1413
2018	CR-03	29	25	22	3	4	10	5	64	9	232
2018	CR-04	24	21	26	4	4	16	5	58	10	956
2018	CR-05	20	23	25	1	4	23	3	59	7	188
2017	CR	23	23	24	3	3	19	5	61	8	1677
2017	CR-03	26	24	24	3	4	14	5	63	8	341
2017	CR-04	22	23	25	3	3	19	5	59	8	1099
2017	CR-05	25	22	19	1	3	24	5	67	6	228
2014	CR	19	21	22	4	4	22	6	57	11	2142
2014	CR-03	22	20	22	4	5	19	7	57	13	478
2014	CR-04	19	22	23	3	4	23	6	58	10	1325
2014	CR-05	17	23	22	5	3	25	6	57	12	317

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	41	27	16	4	4	8	1	74	8	1825
2019	CR-03	45	26	18	4	3	3	2	75	7	239
2019	CR-04	42	25	16	4	4	8	1	73	9	1260
2019	CR-05	33	32	16	4	3	13	0	75	7	262
2018	CR	36	30	19	4	4	6	1	72	8	1409
2018	CR-03	40	30	17	3	4	3	2	74	8	230
2018	CR-04	36	30	19	4	4	6	1	71	9	955
2018	CR-05	31	32	20	2	5	10	1	70	8	188
2017	CR	36	32	18	3	3	7	1	74	7	1677
2017	CR-03	40	31	17	3	3	5	1	76	6	341
2017	CR-04	34	32	19	4	3	7	1	73	7	1097
2017	CR-05	36	35	16	1	3	9	0	78	5	230
2014	CR	31	30	19	4	3	11	2	70	9	2140
2014	CR-03	33	28	17	5	5	10	2	70	11	476
2014	CR-04	32	30	19	4	3	11	2	71	8	1325
2014	CR-05	24	31	19	4	3	16	2	67	9	317
2011	CR	40	34	13	4	2	6	0	80	7	2617
2011	CR-02	58	33	0	8	0	0	0	92	8	12
2011	CR-03	40	34	11	4	3	6	0	80	8	698
2011	CR-04	40	35	14	4	2	5	0	80	6	1494
2011	CR-05	42	33	12	6	2	6	1	80	8	396

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	17	83	1825
2019	CR-03	19	81	239
2019	CR-04	18	82	1257
2019	CR-05	12	88	263
2017	CR	19	81	1670
2017	CR-03	21	79	337
2017	CR-04	18	82	1095
2017	CR-05	21	79	229
2014	CR	19	81	2140
2014	CR-03	19	81	478
2014	CR-04	20	80	1323
2014	CR-05	19	81	317

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	72	28	307
2019	CR-03	63	37	46
2019	CR-04	73	27	219
2019	CR-05	84	16	31
2017	CR	79	21	312
2017	CR-03	85	15	70
2017	CR-04	78	22	194
2017	CR-05	81	19	46
2014	CR	80	20	412
2014	CR-03	83	17	91
2014	CR-04	78	22	258
2014	CR-05	81	19	59

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	46	34	6	8	6	1	0	80	14	217
2019	CR-03	55	28	7	7	3	0	0	83	10	29
2019	CR-04	43	36	6	7	8	0	0	79	15	158
2019	CR-05	52	28	0	16	0	4	0	83	17	25
2017	CR	41	37	7	8	6	0	1	79	14	246
2017	CR-03	37	43	5	8	5	0	2	81	14	58
2017	CR-04	42	36	7	9	5	0	1	79	15	151
2017	CR-05	45	31	11	5	8	0	0	76	13	37
2014	CR	49	34	5	7	5	0	1	83	12	328
2014	CR-03	40	38	8	7	7	0	1	79	13	75
2014	CR-04	49	34	5	6	5	0	1	84	11	202
2014	CR-05	62	25	2	8	2	0	0	87	10	48

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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	57	22	11	3	4	2	81	8	1829
2019	CR-03	59	18	10	4	5	4	80	10	240
2019	CR-04	56	23	11	3	5	2	81	8	1262
2019	CR-05	57	22	13	3	3	2	80	7	262
2018	CR	48	28	11	5	6	2	77	11	1406
2018	CR-03	51	28	7	5	8	0	79	13	230
2018	CR-04	47	29	12	5	5	1	77	10	949
2018	CR-05	47	25	13	4	7	4	75	11	190
2017	CR	47	27	13	5	6	1	76	11	1675
2017	CR-03	47	28	12	5	6	1	76	11	337
2017	CR-04	48	27	13	5	5	1	76	11	1099
2017	CR-05	47	28	12	6	7	1	76	12	230

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	26	43	15	9	6	1	70	15	68
2019	CR-04	17	39	28	17	0	0	56	17	18
2019	CR-05	24	49	11	7	7	2	75	14	45

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	32	34	17	8	6	3	0	68	14	1829
2019	CR-03	32	33	20	5	7	2	1	67	13	239
2019	CR-04	31	35	17	8	6	3	0	68	14	1261
2019	CR-05	30	37	17	7	5	5	0	70	12	263
2018	CR	29	34	18	9	7	3	0	65	17	1415
2018	CR-03	34	30	15	11	8	2	0	65	20	230
2018	CR-04	29	34	19	9	7	3	0	65	16	957
2018	CR-05	26	37	18	11	4	4	0	66	16	191
2017	CR	25	36	19	8	7	5	1	64	16	1670
2017	CR-03	27	35	15	10	8	5	1	65	19	338
2017	CR-04	25	35	20	8	7	5	1	63	16	1095
2017	CR-05	23	41	18	9	4	4	0	68	13	228

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	28	35	17	10	9	2	0	64	19	1826
2019	CR-03	30	36	13	11	8	2	0	68	20	239
2019	CR-04	26	34	18	10	9	2	0	62	19	1260
2019	CR-05	28	39	16	6	9	2	0	68	16	262
2018	CR	27	34	17	11	9	2	0	62	20	1418
2018	CR-03	33	30	17	10	10	1	0	64	19	230
2018	CR-04	26	34	17	12	9	2	0	61	21	961
2018	CR-05	21	39	18	12	7	3	0	61	20	190
2017	CR	23	35	18	12	9	2	1	59	22	1678
2017	CR-03	24	36	15	10	11	3	0	62	22	340
2017	CR-04	23	35	20	12	8	2	1	59	21	1100
2017	CR-05	24	32	18	12	10	3	1	58	23	229

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	27	25	20	13	14	0	1	53	27	1831
2019	CR-03	26	24	18	14	16	1	1	50	31	238
2019	CR-04	27	26	20	13	13	0	1	54	26	1264
2019	CR-05	26	23	20	16	14	0	1	50	30	263
2018	CR	27	22	20	13	16	1	2	50	30	1425
2018	CR-03	24	19	23	15	17	1	2	44	33	233
2018	CR-04	28	22	19	13	16	1	2	51	29	963
2018	CR-05	26	27	19	12	15	0	2	54	27	191
2017	CR	23	23	19	14	19	0	1	47	33	1673
2017	CR-03	21	24	18	15	20	0	2	46	35	339
2017	CR-04	24	24	20	12	19	0	1	49	32	1096
2017	CR-05	19	22	20	19	18	1	1	41	38	229

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	34	29	21	9	6	0	1	64	15	1826
2019	CR-03	43	32	15	7	3	0	1	75	10	238
2019	CR-04	34	30	21	9	5	0	1	64	15	1261
2019	CR-05	25	26	25	11	11	0	0	52	23	262
2018	CR	30	28	22	10	7	0	1	60	18	1425
2018	CR-03	42	24	20	7	3	1	2	69	11	233
2018	CR-04	30	30	22	10	7	0	1	61	17	962
2018	CR-05	19	26	25	16	14	0	1	45	30	192
2017	CR	29	28	22	12	8	0	2	57	20	1674
2017	CR-03	37	28	17	10	5	0	3	67	15	339
2017	CR-04	28	28	22	13	8	0	1	56	21	1097
2017	CR-05	23	26	27	13	10	0	0	49	24	229

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	46	30	13	5	3	0	2	78	9	1812
2019	CR-03	53	32	7	3	2	1	3	88	5	237
2019	CR-04	48	29	13	5	3	0	2	79	8	1253
2019	CR-05	31	34	19	5	8	1	2	67	13	261
2018	CR	40	30	16	6	4	1	2	73	11	1419
2018	CR-03	51	24	14	4	3	1	2	78	8	231
2018	CR-04	41	31	16	6	4	1	2	74	10	960
2018	CR-05	27	33	17	13	8	0	2	61	21	190
2017	CR	38	29	18	7	3	1	3	70	11	1665
2017	CR-03	46	23	13	7	2	2	6	76	10	339
2017	CR-04	38	30	18	7	3	0	3	71	10	1091
2017	CR-05	27	30	25	9	7	0	1	58	16	229

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	33	25	17	11	12	1	2	59	23	1815
2019	CR-03	37	28	16	9	7	0	2	67	17	236
2019	CR-04	34	24	17	11	11	1	2	59	23	1252
2019	CR-05	25	28	18	12	16	0	1	54	28	263
2018	CR	30	23	19	13	12	1	2	55	26	1416
2018	CR-03	34	26	19	10	8	1	2	61	19	232
2018	CR-04	30	23	19	11	13	1	3	55	25	961
2018	CR-05	19	24	19	22	14	1	1	43	37	187
2017	CR	26	24	19	12	14	1	4	53	27	1675
2017	CR-03	32	24	17	10	11	1	4	59	23	339
2017	CR-04	25	25	19	13	14	1	4	52	28	1097
2017	CR-05	23	24	20	15	16	1	1	48	31	230

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	66	14	5	1	1	1	12	91	3	1816
2019	CR-03	71	8	4	1	0	1	15	93	2	238
2019	CR-04	67	14	5	1	1	0	12	92	3	1253
2019	CR-05	58	18	6	3	2	1	11	87	6	260
2018	CR	66	12	6	2	1	0	12	90	4	1424
2018	CR-03	74	10	5	0	0	0	10	93	1	234
2018	CR-04	67	12	5	2	1	0	13	90	4	962
2018	CR-05	54	18	10	4	2	0	11	82	7	190
2017	CR	55	15	6	2	1	1	20	88	4	1659
2017	CR-03	56	11	4	2	1	1	26	91	4	337
2017	CR-04	55	16	6	2	1	0	19	89	4	1088
2017	CR-05	50	19	8	4	2	1	15	83	7	225

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	52	25	13	5	4	0	2	78	9	1821
2019	CR-03	58	22	11	4	3	1	1	82	7	238
2019	CR-04	52	25	12	5	3	0	2	79	9	1256
2019	CR-05	44	28	15	5	5	1	1	74	10	261
2018	CR	48	24	15	6	4	1	2	74	11	1424
2018	CR-03	51	20	14	8	4	2	1	73	13	234
2018	CR-04	48	25	15	5	4	0	2	75	9	961
2018	CR-05	43	25	15	10	6	0	1	68	17	191
2017	CR	43	28	16	7	4	0	2	72	11	1671
2017	CR-03	47	23	15	8	4	1	3	72	12	338
2017	CR-04	44	29	16	7	4	0	2	74	10	1095
2017	CR-05	37	29	20	8	4	0	1	67	13	229

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	37	31	17	7	4	1	2	71	12	1819
2019	CR-03	42	37	12	4	4	1	0	80	8	238
2019	CR-04	38	30	18	8	4	1	2	70	12	1255
2019	CR-05	31	33	18	9	5	2	2	67	14	261
2018	CR	35	30	19	8	4	1	2	68	12	1417
2018	CR-03	39	29	16	8	4	2	1	70	13	227
2018	CR-04	35	30	20	8	4	1	2	67	12	963
2018	CR-05	28	34	21	7	6	1	2	64	14	189
2017	CR	37	29	18	10	4	1	2	68	14	1667
2017	CR-03	41	29	19	5	4	1	2	72	9	336
2017	CR-04	36	30	17	11	4	1	2	67	15	1093
2017	CR-05	34	30	19	11	5	0	1	65	16	229

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	35	31	18	9	5	1	1	67	14	1817
2019	CR-03	39	35	11	10	3	0	1	75	14	239
2019	CR-04	35	31	19	8	5	1	1	67	13	1253
2019	CR-05	28	30	19	15	7	1	1	59	22	261
2018	CR	32	33	19	9	5	0	1	66	14	1416
2018	CR-03	39	29	17	10	3	2	0	70	13	230
2018	CR-04	33	33	19	9	4	0	2	67	13	960
2018	CR-05	22	37	23	11	7	0	1	59	18	188
2017	CR	32	31	18	10	6	0	2	65	16	1667
2017	CR-03	36	32	14	8	4	1	4	72	13	335
2017	CR-04	32	31	18	11	5	0	2	65	17	1095
2017	CR-05	27	28	24	10	9	0	2	57	19	228

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	40	29	15	9	5	0	1	70	15	1811
2019	CR-03	44	30	13	7	5	0	0	74	12	239
2019	CR-04	40	29	16	9	4	0	1	70	14	1249
2019	CR-05	36	27	15	11	8	1	2	65	20	259
2018	CR	39	27	18	9	6	0	1	67	15	1409
2018	CR-03	42	30	14	8	6	1	0	72	14	228
2018	CR-04	39	26	18	9	5	0	1	67	15	955
2018	CR-05	34	27	22	9	7	1	1	62	16	188
2017	CR	38	27	17	10	6	0	2	67	16	1668
2017	CR-03	40	29	16	7	4	1	4	72	11	336
2017	CR-04	38	27	17	10	6	0	2	66	17	1095
2017	CR-05	35	24	22	12	6	1	1	59	19	228

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	43	25	13	9	8	1	1	70	16	1813
2019	CR-03	45	27	14	6	7	0	1	72	13	238
2019	CR-04	44	25	13	9	7	1	1	70	16	1251
2019	CR-05	39	26	13	10	9	1	2	67	20	259

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	41	31	16	6	4	1	1	74	10	1814
2019	CR-03	48	33	12	4	2	1	1	82	6	237
2019	CR-04	43	29	17	6	4	1	1	73	10	1251
2019	CR-05	31	37	16	9	6	0	1	68	15	261
2018	CR	38	30	19	7	4	0	2	70	11	1413
2018	CR-03	44	31	17	2	5	1	1	76	7	229
2018	CR-04	38	30	18	8	3	0	2	70	11	956
2018	CR-05	27	33	24	8	6	0	2	61	14	190
2017	CR	39	29	17	8	4	1	2	70	12	1661
2017	CR-03	42	31	15	5	2	1	4	77	7	336
2017	CR-04	40	29	17	8	4	1	2	70	13	1090
2017	CR-05	32	26	22	11	8	1	0	59	19	226

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	59	21	11	4	3	0	2	82	7	1813
2019	CR-03	61	21	10	2	3	0	2	84	5	236
2019	CR-04	59	20	11	4	4	0	2	81	8	1251
2019	CR-05	55	24	12	5	2	0	2	80	7	260
2018	CR	60	19	10	3	4	0	4	82	8	1404
2018	CR-03	58	22	8	1	6	1	4	85	7	226
2018	CR-04	61	18	10	3	4	0	4	82	8	954
2018	CR-05	58	17	12	6	3	0	4	78	9	186
2017	CR	55	23	12	5	2	0	3	81	7	1674
2017	CR-03	55	25	9	4	2	1	3	84	7	340
2017	CR-04	55	23	13	5	2	0	3	80	7	1095
2017	CR-05	59	17	13	5	2	0	3	79	7	230

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	69	14	6	2	2	1	6	89	5	1806
2019	CR-03	71	11	6	2	3	1	7	89	5	232
2019	CR-04	69	15	6	2	2	1	5	89	5	1250
2019	CR-05	69	16	2	2	1	1	8	95	3	259
2018	CR	68	15	7	2	3	0	5	88	5	1413
2018	CR-03	65	19	7	2	3	1	3	89	5	230
2018	CR-04	68	15	7	2	3	0	5	88	5	958
2018	CR-05	70	10	10	2	2	0	6	85	5	188

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	71	12	6	4	4	1	3	86	8	1816
2019	CR-03	71	11	6	3	5	1	4	85	8	238
2019	CR-04	70	13	6	4	4	1	2	85	9	1254
2019	CR-05	72	14	5	2	3	1	3	90	6	259
2018	CR	69	13	6	4	4	1	3	85	9	1412
2018	CR-03	71	12	6	4	4	1	3	86	8	228
2018	CR-04	69	12	6	4	4	1	3	85	9	960
2018	CR-05	68	15	6	4	5	0	3	85	9	186
2017	CR	69	15	5	4	3	0	3	87	7	1675
2017	CR-03	67	14	7	5	3	1	4	84	8	340
2017	CR-04	70	15	5	4	3	0	3	88	7	1095
2017	CR-05	67	19	3	5	3	1	3	89	8	231

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	53	27	11	4	4	0	1	81	8	1814
2019	CR-03	52	29	9	3	5	1	1	82	9	239
2019	CR-04	51	28	12	4	4	0	1	80	8	1251
2019	CR-05	58	24	10	3	2	0	2	84	6	260
2018	CR	53	25	11	5	4	0	1	80	9	1417
2018	CR-03	56	25	9	5	3	0	2	83	8	230
2018	CR-04	54	24	10	6	5	0	1	79	10	960
2018	CR-05	48	29	16	5	2	0	0	77	7	189
2017	CR	51	28	9	6	4	0	2	81	9	1671
2017	CR-03	53	26	10	6	3	1	2	80	10	338
2017	CR-04	51	28	9	5	4	0	3	81	9	1093
2017	CR-05	51	30	8	6	4	0	2	82	10	231

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	60	19	9	5	5	1	1	80	11	1810
2019	CR-03	62	17	8	5	6	1	1	81	11	239
2019	CR-04	59	19	9	6	5	1	1	80	11	1248
2019	CR-05	60	17	10	5	4	0	2	80	10	258
2018	CR	56	20	10	7	5	0	1	77	12	1411
2018	CR-03	58	20	10	5	6	0	1	79	11	230
2018	CR-04	56	20	11	6	5	0	2	77	12	954
2018	CR-05	52	21	11	10	5	0	0	74	15	189
2017	CR	57	22	8	6	5	0	2	81	11	1674
2017	CR-03	58	19	6	9	4	0	3	79	14	339
2017	CR-04	57	22	8	5	5	0	2	81	10	1096
2017	CR-05	57	21	9	6	5	0	0	79	12	230

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	58	6	2	1	1	32	95	2	1807
2019	CR-03	57	5	2	0	0	35	95	1	237
2019	CR-04	59	5	2	1	0	33	96	2	1245
2019	CR-05	59	10	4	1	1	25	93	2	260
2018	CR	57	5	2	0	0	35	95	1	1405
2018	CR-03	57	3	2	0	0	38	97	0	228
2018	CR-04	56	5	2	0	0	36	96	1	950
2018	CR-05	57	7	6	1	2	28	88	4	189
2017	CR	55	7	2	1	1	35	94	2	1671
2017	CR-03	56	5	2	1	0	35	95	2	339
2017	CR-04	54	7	2	1	1	36	95	2	1092
2017	CR-05	58	10	3	1	1	27	93	3	231

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	67	18	6	2	1	0	5	90	3	1814
2019	CR-03	71	13	5	0	1	2	7	92	2	240
2019	CR-04	66	19	6	2	1	0	5	90	3	1250
2019	CR-05	66	20	5	2	2	0	5	90	4	259
2018	CR	65	19	7	2	1	0	5	89	4	1407
2018	CR-03	62	20	8	3	2	0	4	86	5	229
2018	CR-04	65	19	6	1	1	0	6	90	3	952
2018	CR-05	66	19	7	3	1	0	4	88	4	189
2017	CR	65	16	6	2	1	0	9	89	4	1658
2017	CR-03	63	17	6	2	1	0	10	90	4	337
2017	CR-04	64	17	6	2	1	0	9	89	4	1084
2017	CR-05	69	16	7	2	0	0	7	91	2	228

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	72	13	5	3	3	1	4	89	6	1813
2019	CR-03	70	15	3	3	4	0	5	90	7	239
2019	CR-04	72	12	5	3	3	1	4	89	6	1248
2019	CR-05	74	11	5	2	3	1	4	89	5	261
2018	CR	70	12	6	3	3	0	5	87	7	1412
2018	CR-03	71	11	7	1	5	1	4	86	7	228
2018	CR-04	70	12	5	3	4	0	6	87	7	955
2018	CR-05	72	14	5	5	2	1	2	88	6	191
2017	CR	68	14	6	3	3	1	6	88	6	1675
2017	CR-03	66	12	7	3	5	1	6	84	9	339
2017	CR-04	68	15	6	3	3	0	5	88	5	1096
2017	CR-05	72	15	5	2	0	0	6	92	2	231

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	58	25	9	3	2	0	2	85	6	1815
2019	CR-03	60	23	7	4	3	0	3	85	7	240
2019	CR-04	57	26	10	3	3	0	2	85	6	1250
2019	CR-05	60	24	10	2	1	1	2	86	4	260
2018	CR	57	25	10	3	2	0	3	84	5	1410
2018	CR-03	57	26	10	3	2	1	1	85	5	229
2018	CR-04	55	25	11	3	2	0	3	84	5	954
2018	CR-05	61	21	9	4	3	0	3	84	6	190
2017	CR	52	28	10	4	2	0	4	84	6	1671
2017	CR-03	51	27	11	5	2	0	4	81	7	339
2017	CR-04	53	28	10	3	2	0	4	84	6	1093
2017	CR-05	54	30	7	3	2	0	3	87	5	230

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	28	34	28	8	3	0	61	11	1828
2019	CR-03	31	37	24	4	4	0	68	8	239
2019	CR-04	27	33	29	7	3	0	60	11	1261
2019	CR-05	26	33	27	11	3	0	59	14	262
2018	CR	26	32	28	10	4	0	59	14	1426
2018	CR-03	28	34	23	12	3	0	62	14	231
2018	CR-04	26	32	29	8	4	1	58	12	966
2018	CR-05	19	34	27	14	6	0	53	20	191
2017	CR	19	33	33	10	5	1	52	15	1681
2017	CR-03	18	35	32	8	6	1	54	14	341
2017	CR-04	19	32	33	10	5	1	52	14	1101
2017	CR-05	20	32	29	11	7	1	52	18	230

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	9	14	35	24	17	0	41	23	1803
2019	CR-03	11	10	35	26	17	0	43	22	239
2019	CR-04	9	14	36	24	17	0	41	23	1240
2019	CR-05	8	17	32	24	18	0	42	25	260
2018	CR	10	16	31	27	15	1	42	26	1404
2018	CR-03	11	16	25	30	17	0	48	27	227
2018	CR-04	9	16	32	27	15	1	42	25	949
2018	CR-05	15	17	32	23	12	1	35	33	191
2017	CR	10	17	36	24	13	1	37	27	1665
2017	CR-03	11	13	35	25	14	1	40	25	333
2017	CR-04	9	18	36	24	13	1	37	27	1092
2017	CR-05	12	19	34	23	11	0	35	31	231

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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	34	27	19	9	8	2	1	35	65	1825
2019	CR-03	36	24	18	11	8	1	1	37	63	239
2019	CR-04	35	28	19	8	8	2	1	36	64	1262
2019	CR-05	31	29	18	13	7	2	1	31	69	261
2018	CR	38	24	17	9	10	1	1	39	61	1425
2018	CR-03	41	18	21	8	10	1	1	42	58	232
2018	CR-04	39	24	17	9	10	1	1	39	61	964
2018	CR-05	31	30	16	10	10	3	1	32	68	192
2017	CR	38	21	16	10	12	2	1	39	61	1677
2017	CR-03	38	21	15	10	13	3	1	40	60	340
2017	CR-04	38	21	15	10	12	2	1	39	61	1096
2017	CR-05	36	20	16	14	12	2	0	37	63	232

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	61	39	1154
2019	CR-03	61	39	147
2019	CR-04	60	40	791
2019	CR-05	63	37	174

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	44	56	1134
2019	CR-03	42	58	146
2019	CR-04	45	55	779
2019	CR-05	40	60	173
2018	CR	36	64	851
2018	CR-03	30	70	128
2018	CR-04	39	61	575
2018	CR-05	32	68	123

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	42	15	14	9	12	1	7	62	24	1802
2019	CR-03	46	12	12	12	11	1	5	62	25	237
2019	CR-04	42	15	13	9	12	1	7	61	24	1246
2019	CR-05	38	14	16	9	12	1	10	59	24	261
2018	CR	45	11	13	10	13	1	7	61	25	1414
2018	CR-03	41	13	12	11	14	1	9	59	27	228
2018	CR-04	45	10	14	10	13	1	7	60	25	957
2018	CR-05	46	14	10	9	14	1	5	64	25	191

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	13	23	20	15	19	2	7	40	37	1135
2019	CR-03	10	21	25	17	16	1	10	35	37	146
2019	CR-04	15	23	18	15	20	2	7	42	38	779
2019	CR-05	9	23	21	15	17	6	9	37	38	173
2018	CR	13	21	19	17	22	1	7	37	42	852
2018	CR-03	11	27	20	15	21	1	5	40	39	132
2018	CR-04	13	20	18	17	23	1	8	37	44	570
2018	CR-05	10	24	24	18	17	1	6	36	38	126
2017	CR	14	21	17	15	22	2	10	39	42	991
2017	CR-03	15	26	10	15	20	2	11	48	40	198
2017	CR-04	14	18	18	14	23	2	11	37	42	644
2017	CR-05	10	22	20	17	20	2	9	36	42	144

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	6	16	19	20	31	2	6	24	55	1131
2019	CR-03	5	12	24	29	26	1	3	18	57	146
2019	CR-04	7	17	19	19	31	2	6	26	54	776
2019	CR-05	5	15	16	17	36	3	9	22	59	173
2018	CR	5	14	17	17	39	1	6	21	61	853
2018	CR-03	5	9	22	20	38	2	5	15	62	130
2018	CR-04	5	16	16	15	40	2	6	23	60	574
2018	CR-05	2	14	18	22	41	1	2	16	65	126
2017	CR	4	9	12	16	48	2	9	14	72	990
2017	CR-03	4	9	9	18	47	2	10	15	74	198
2017	CR-04	3	10	13	16	47	1	9	15	70	643
2017	CR-05	3	7	12	15	55	2	6	11	77	144

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results by Theme for Department of National Defence by Question 94. Please indicate your occupational group and level. Occupational group and level - CR

Table of Contents

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 31. I am satisfied with the quality of supervision I receive.

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Job fit and development

Question 4. I get the training I need to do my job.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Question 40. I feel that change is managed well in my department or agency.

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.