2019 Public Service Employee Survey Results by Theme for Department of National Defence by Question 94. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 40 37 12 7 4 0 0 77 11 1825
2019 CR-03 43 35 12 5 5 0 0 78 10 239
2019 CR-04 41 37 11 8 3 0 0 78 11 1259
2019 CR-05 36 39 13 9 3 0 0 75 12 261
2018 CR 35 42 10 7 5 0 0 77 12 1401
2018 CR-03 36 41 9 7 7 0 0 77 14 228
2018 CR-04 35 42 11 8 4 0 0 77 12 948
2018 CR-05 35 42 13 6 4 0 0 77 10 188
2017 CR 31 45 11 7 5 0 0 77 12 1675
2017 CR-03 33 46 11 6 4 0 0 79 10 340
2017 CR-04 30 45 12 7 5 0 0 76 12 1100
2017 CR-05 33 45 10 6 6 1 0 78 12 227
2014 CR 33 43 11 8 5 0 0 76 13 2145
2014 CR-03 34 39 13 8 6 0 0 73 14 479
2014 CR-04 33 44 11 7 5 0 0 77 12 1327
2014 CR-05 32 44 10 10 5 0 0 75 15 317
2011 CR 39 39 12 6 4 0 0 78 10 2617
2011 CR-02 50 33 8 0 8 0 0 83 8 12
2011 CR-03 39 35 14 7 5 0 0 74 12 697
2011 CR-04 38 40 11 6 4 0 0 79 10 1494
2011 CR-05 40 42 9 7 3 0 0 82 9 397
2008 CR 38 39 11 7 5 0 0 78 12 2131
2008 CR-02 33 42 8 13 4 0 0 75 17 24
2008 CR-03 37 39 12 6 6 0 0 76 12 682
2008 CR-04 39 39 11 7 4 0 0 78 11 1101
2008 CR-05 42 39 7 8 3 0 0 81 11 307

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 35 35 12 9 8 0 0 70 17 1823
2019 CR-03 38 32 13 8 9 0 0 69 17 236
2019 CR-04 36 35 13 9 8 0 0 71 17 1258
2019 CR-05 29 41 10 13 8 0 0 70 21 263
2018 CR 32 36 13 10 9 0 0 68 19 1415
2018 CR-03 36 32 14 9 9 0 0 67 19 227
2018 CR-04 31 37 13 10 9 0 0 68 19 959
2018 CR-05 30 36 15 11 8 1 0 66 19 191
2017 CR 30 35 13 11 10 0 0 66 21 1668
2017 CR-03 33 36 11 11 10 0 0 69 21 339
2017 CR-04 31 34 14 11 9 1 0 65 21 1093
2017 CR-05 28 40 11 11 10 0 0 68 21 228

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 57 30 8 2 2 0 0 88 4 1820
2019 CR-03 60 26 10 2 3 0 0 86 4 238
2019 CR-04 58 30 8 2 1 0 0 88 4 1255
2019 CR-05 52 37 8 2 1 0 0 89 3 261
2018 CR 56 32 9 2 1 0 0 88 3 1406
2018 CR-03 57 30 8 2 3 0 0 87 5 228
2018 CR-04 55 33 10 2 1 0 0 87 3 949
2018 CR-05 58 34 5 3 1 0 0 92 4 191
2017 CR 57 32 8 2 1 0 0 88 4 1672
2017 CR-03 56 35 7 2 1 0 0 90 2 338
2017 CR-04 57 30 8 2 2 0 0 87 4 1095
2017 CR-05 55 35 7 3 1 0 0 90 3 230
2014 CR 67 23 6 1 1 0 0 91 3 2143
2014 CR-03 70 19 7 1 2 0 0 89 3 479
2014 CR-04 67 25 6 1 1 0 0 92 2 1325
2014 CR-05 66 24 7 3 1 0 0 89 4 317
2011 CR 67 25 6 2 1 0 0 92 2 2621
2011 CR-02 50 42 0 8 0 0 0 92 8 12
2011 CR-03 65 24 7 2 1 0 0 90 3 701
2011 CR-04 67 25 5 1 1 0 0 92 2 1495
2011 CR-05 68 23 7 1 0 0 0 92 1 396

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 47 36 9 5 2 0 0 84 7 1825
2019 CR-03 52 31 12 3 3 0 0 83 5 240
2019 CR-04 47 37 9 5 3 0 0 84 7 1257
2019 CR-05 44 38 9 7 2 0 0 82 9 262
2018 CR 45 35 12 4 3 0 0 80 8 1414
2018 CR-03 46 31 14 3 5 0 0 78 8 227
2018 CR-04 44 37 12 4 3 0 0 81 7 957
2018 CR-05 45 35 12 6 3 0 0 80 8 192
2017 CR 42 38 11 5 4 0 0 80 9 1670
2017 CR-03 46 35 12 6 1 0 0 81 8 339
2017 CR-04 42 38 11 5 4 0 0 79 10 1092
2017 CR-05 40 41 9 5 4 0 0 81 10 230
2014 CR 44 37 10 5 4 0 0 81 9 2139
2014 CR-03 47 36 9 4 5 0 0 83 9 478
2014 CR-04 44 36 10 6 3 0 0 81 9 1324
2014 CR-05 41 40 9 6 5 0 0 80 11 315
2011 CR 45 38 9 5 3 0 0 83 8 2620
2011 CR-02 58 25 8 8 0 0 0 83 8 12
2011 CR-03 46 35 10 6 3 0 0 81 9 698
2011 CR-04 44 40 8 5 3 0 0 84 7 1496
2011 CR-05 47 38 8 5 2 0 0 86 7 397
2008 CR 46 37 7 6 3 0 0 84 9 2148
2008 CR-02 50 29 13 4 4 0 0 79 8 24
2008 CR-03 47 37 7 5 3 0 0 85 8 690
2008 CR-04 45 37 8 6 3 0 0 82 10 1109
2008 CR-05 47 40 5 5 3 0 0 87 7 308

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 43 30 14 6 7 0 0 73 13 1823
2019 CR-03 44 29 13 8 5 1 0 73 14 238
2019 CR-04 43 30 14 6 7 0 0 73 13 1258
2019 CR-05 42 33 13 7 5 1 0 75 11 261
2018 CR 37 32 15 8 7 0 0 69 15 1414
2018 CR-03 41 30 14 7 8 0 0 71 15 230
2018 CR-04 36 33 16 7 7 0 0 69 15 961
2018 CR-05 33 34 16 9 8 1 0 67 17 186
2017 CR 36 33 15 10 6 1 0 69 16 1674
2017 CR-03 39 31 12 10 6 1 0 71 16 341
2017 CR-04 35 33 15 10 6 1 0 68 16 1094
2017 CR-05 34 34 14 10 7 1 0 69 17 230
2014 CR 31 33 17 10 8 1 0 65 18 2144
2014 CR-03 34 34 14 9 8 0 0 69 17 479
2014 CR-04 31 33 17 10 8 1 0 65 18 1326
2014 CR-05 26 33 20 9 10 1 0 60 20 317
2011 CR 33 35 17 8 6 1 0 69 15 2622
2011 CR-02 42 42 0 8 8 0 0 83 17 12
2011 CR-03 33 34 17 9 6 1 0 67 16 699
2011 CR-04 33 35 18 8 6 1 0 68 14 1496
2011 CR-05 31 39 13 9 7 1 0 71 16 398

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 41 33 13 7 5 0 0 74 12 1806
2019 CR-03 44 28 14 8 5 0 0 73 13 239
2019 CR-04 41 32 13 7 6 0 0 74 13 1244
2019 CR-05 39 38 13 6 4 0 0 77 10 259
2018 CR 37 34 15 8 6 0 0 71 14 1405
2018 CR-03 39 32 16 6 8 0 0 71 14 225
2018 CR-04 36 35 15 8 6 0 0 71 14 955
2018 CR-05 32 36 16 8 6 1 0 69 15 188
2017 CR 34 35 15 9 6 0 0 70 15 1677
2017 CR-03 37 36 12 8 7 1 0 73 15 341
2017 CR-04 34 35 16 9 6 0 0 69 15 1096
2017 CR-05 34 37 15 7 6 0 0 71 14 231
2014 CR 31 35 15 11 7 0 0 66 19 2143
2014 CR-03 33 36 13 10 7 1 0 70 17 479
2014 CR-04 30 35 15 11 7 0 0 66 19 1325
2014 CR-05 26 34 18 12 9 0 0 61 21 317
2011 CR 32 38 15 9 6 0 0 70 15 2617
2011 CR-02 50 42 8 0 0 0 0 92 0 12
2011 CR-03 32 37 14 11 6 0 0 69 17 696
2011 CR-04 32 38 16 8 5 0 0 70 14 1495
2011 CR-05 30 39 15 10 5 1 0 70 15 397
2008 CR 37 36 12 9 6 0 0 73 15 2150
2008 CR-02 38 38 17 0 8 0 0 75 8 24
2008 CR-03 39 37 11 8 6 0 0 76 13 693
2008 CR-04 37 36 12 10 6 0 0 72 16 1110
2008 CR-05 34 36 16 10 4 0 0 70 14 307

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 39 25 16 9 9 3 0 65 19 1827
2019 CR-03 37 29 15 7 10 2 0 67 17 239
2019 CR-04 38 24 15 9 10 3 0 64 20 1260
2019 CR-05 41 24 15 8 7 3 0 68 16 262
2018 CR 36 24 16 10 10 3 0 63 20 1417
2018 CR-03 36 20 17 10 15 3 0 57 25 229
2018 CR-04 36 25 17 10 9 3 0 64 19 963
2018 CR-05 33 27 15 11 11 4 0 62 22 188
2017 CR 34 25 17 11 9 4 1 62 21 1674
2017 CR-03 38 22 15 10 10 6 0 63 20 339
2017 CR-04 33 26 18 11 8 3 1 61 20 1096
2017 CR-05 34 25 13 13 10 4 0 62 25 230
2014 CR 32 24 15 12 12 4 0 59 25 2140
2014 CR-03 32 25 14 11 13 4 1 60 25 478
2014 CR-04 34 23 16 12 11 4 0 59 24 1323
2014 CR-05 27 23 15 15 13 6 0 54 30 317
2011 CR 34 25 14 11 11 4 0 62 23 2618
2011 CR-02 58 17 8 8 0 8 0 82 9 12
2011 CR-03 33 25 15 11 12 3 0 60 24 698
2011 CR-04 35 25 14 12 10 4 0 63 22 1493
2011 CR-05 34 26 15 9 11 5 1 63 22 398
2008 CR 34 25 15 11 10 5 1 63 22 2147
2008 CR-02 38 21 21 4 13 0 4 61 17 24
2008 CR-03 36 25 14 11 10 4 0 63 22 692
2008 CR-04 34 24 14 13 9 5 1 61 24 1109
2008 CR-05 35 27 15 8 8 6 1 67 18 306
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 31 26 23 5 5 3 8 63 12 1826
2019 CR-03 30 31 23 3 6 2 7 66 10 239
2019 CR-04 31 25 22 5 6 3 8 63 12 1260
2019 CR-05 29 25 27 7 3 2 7 59 11 262

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 46 25 14 6 5 3 0 74 12 1824
2019 CR-03 50 24 12 7 4 3 0 76 11 239
2019 CR-04 46 26 14 6 5 3 1 74 11 1261
2019 CR-05 41 28 15 7 6 2 0 71 13 260
2018 CR 41 28 15 7 7 2 1 71 14 1407
2018 CR-03 43 29 13 7 8 1 0 72 14 230
2018 CR-04 40 28 16 7 6 2 1 71 13 951
2018 CR-05 39 26 14 10 10 1 1 66 20 189
2017 CR 38 31 14 7 7 2 1 71 14 1679
2017 CR-03 37 29 15 8 8 2 1 68 16 340
2017 CR-04 39 31 15 6 6 2 1 72 13 1100
2017 CR-05 36 35 12 9 7 1 0 72 16 230
2014 CR 38 31 13 9 6 2 1 71 15 2144
2014 CR-03 43 28 11 8 8 2 1 73 16 479
2014 CR-04 37 31 13 9 6 2 0 71 16 1326
2014 CR-05 36 33 13 6 7 3 2 73 13 317
2011 CR 39 32 12 7 7 2 0 73 14 2618
2011 CR-02 50 42 0 8 0 0 0 92 8 12
2011 CR-03 36 36 12 6 8 2 0 73 14 700
2011 CR-04 39 31 13 8 7 2 1 71 15 1492
2011 CR-05 45 32 9 7 5 2 0 78 12 397
2008 CR 41 29 11 8 8 3 0 72 16 2150
2008 CR-02 50 33 4 8 4 0 0 83 13 24
2008 CR-03 41 30 12 7 7 3 0 73 14 691
2008 CR-04 40 29 11 8 9 2 0 71 17 1110
2008 CR-05 40 28 12 7 9 3 1 71 17 308

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 43 30 11 8 6 1 1 74 15 1818
2019 CR-03 44 29 10 7 8 2 0 75 15 240
2019 CR-04 42 30 12 8 6 1 1 73 15 1252
2019 CR-05 41 34 11 8 5 1 0 75 14 260
2018 CR 39 31 12 9 8 0 1 71 17 1409
2018 CR-03 39 33 13 6 9 0 0 73 15 230
2018 CR-04 39 31 12 10 7 1 1 71 17 953
2018 CR-05 37 27 12 13 9 1 1 66 22 190
2017 CR 38 31 12 10 7 1 1 71 17 1679
2017 CR-03 36 31 13 11 7 1 1 68 19 340
2017 CR-04 39 32 12 10 6 1 1 72 16 1101
2017 CR-05 40 30 9 9 11 1 0 71 20 229
2014 CR 37 32 11 11 8 1 0 70 19 2145
2014 CR-03 39 29 12 9 9 1 1 69 18 478
2014 CR-04 37 32 11 12 7 1 0 70 19 1328
2014 CR-05 31 39 11 10 8 0 0 71 19 317
2011 CR 37 32 12 10 8 1 0 70 18 2621
2011 CR-02 58 17 8 8 8 0 0 75 17 12
2011 CR-03 36 31 13 11 8 1 0 67 19 700
2011 CR-04 36 33 12 10 8 1 1 70 18 1494
2011 CR-05 42 32 8 11 6 0 0 75 16 398
2008 CR 39 31 9 10 9 1 0 71 19 2149
2008 CR-02 46 42 4 0 8 0 0 88 8 24
2008 CR-03 42 31 9 10 8 1 0 74 18 692
2008 CR-04 38 31 11 11 10 1 0 69 21 1109
2008 CR-05 38 33 7 10 10 1 1 72 21 307

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 50 27 10 6 6 0 0 77 12 1828
2019 CR-03 55 23 11 4 6 1 0 79 10 239
2019 CR-04 51 26 10 7 5 0 0 78 12 1260
2019 CR-05 44 32 12 6 6 0 0 76 12 263
2018 CR 44 28 13 7 8 0 0 72 15 1411
2018 CR-03 48 24 10 9 8 0 0 73 17 230
2018 CR-04 43 30 13 6 7 0 0 73 13 953
2018 CR-05 42 25 13 10 10 0 0 67 20 191
2017 CR 46 28 12 6 7 0 0 75 13 1672
2017 CR-03 48 28 11 5 7 0 0 76 12 338
2017 CR-04 45 29 12 5 7 0 0 75 13 1095
2017 CR-05 46 24 13 9 8 0 0 71 16 230
2014 CR 44 29 11 7 8 0 0 73 15 2143
2014 CR-03 45 29 10 7 8 0 1 75 15 478
2014 CR-04 44 28 12 8 8 0 0 72 15 1326
2014 CR-05 40 32 12 5 9 1 0 73 15 317

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 36 32 14 7 7 4 0 71 14 1829
2019 CR-03 37 37 12 5 6 3 0 76 12 240
2019 CR-04 36 31 14 7 7 4 0 71 14 1260
2019 CR-05 34 31 17 7 7 4 0 68 15 263
2018 CR 32 32 15 10 7 4 0 67 17 1421
2018 CR-03 35 29 17 9 7 3 0 66 17 234
2018 CR-04 31 34 14 10 6 4 0 68 18 959
2018 CR-05 28 29 20 9 8 5 0 61 18 190
2017 CR 29 34 16 10 7 4 1 66 18 1682
2017 CR-03 32 36 13 8 6 4 1 72 14 340
2017 CR-04 28 34 17 11 6 4 1 65 18 1102
2017 CR-05 30 29 13 11 11 6 0 63 23 231
2014 CR 25 35 15 12 8 4 0 63 21 2145
2014 CR-03 30 32 13 13 7 4 1 65 21 479
2014 CR-04 25 36 16 12 8 4 0 63 20 1327
2014 CR-05 21 36 16 12 12 3 0 59 25 317
2011 CR 27 31 19 10 8 4 1 60 20 2620
2011 CR-02 58 17 0 0 17 8 0 82 18 12
2011 CR-03 25 30 20 10 9 5 1 58 20 700
2011 CR-04 28 31 18 10 8 4 1 61 19 1493
2011 CR-05 26 32 19 10 8 5 1 61 19 398

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 34 31 16 9 8 2 0 66 18 1823
2019 CR-03 35 35 13 8 6 2 0 72 14 240
2019 CR-04 34 30 17 9 8 2 0 65 17 1256
2019 CR-05 30 33 14 10 10 3 0 65 20 263
2018 CR 30 31 16 12 10 2 0 62 22 1416
2018 CR-03 31 31 18 11 9 0 0 62 20 231
2018 CR-04 30 31 16 12 9 2 0 62 21 956
2018 CR-05 25 31 17 11 14 3 0 57 25 191
2017 CR 26 32 18 12 9 2 0 60 22 1683
2017 CR-03 31 34 16 8 8 2 1 67 17 341
2017 CR-04 25 32 19 14 8 2 0 58 22 1102
2017 CR-05 23 32 14 13 15 3 0 57 29 231
2014 CR 22 33 17 15 11 2 0 57 26 2145
2014 CR-03 26 34 12 16 9 2 1 62 25 479
2014 CR-04 22 33 19 14 11 2 0 56 25 1327
2014 CR-05 16 34 19 15 15 2 0 51 31 317
2011 CR 24 33 18 11 11 2 0 59 23 2622
2011 CR-02 50 25 8 0 17 0 0 75 17 12
2011 CR-03 24 35 18 10 12 1 0 59 22 700
2011 CR-04 25 32 18 12 11 2 0 58 23 1495
2011 CR-05 22 33 17 14 12 2 0 57 26 398
2008 CR 29 33 16 11 9 2 0 64 20 2149
2008 CR-02 29 46 13 4 8 0 0 75 13 24
2008 CR-03 32 31 15 11 8 2 0 65 20 691
2008 CR-04 29 33 16 11 8 2 0 64 20 1109
2008 CR-05 25 35 15 12 10 3 0 61 23 309

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 26 31 19 12 9 4 0 59 21 1817
2019 CR-03 26 38 18 11 6 2 0 65 17 238
2019 CR-04 26 30 19 12 8 4 0 59 21 1255
2019 CR-05 24 29 18 12 12 5 0 56 25 260
2018 CR 23 30 20 13 10 4 0 55 24 1414
2018 CR-03 24 32 21 10 9 3 0 58 20 232
2018 CR-04 23 29 19 14 10 4 0 55 25 956
2018 CR-05 17 31 21 11 15 5 1 51 27 189
2017 CR 19 31 19 15 10 4 1 53 27 1680
2017 CR-03 25 34 14 12 9 5 1 63 22 341
2017 CR-04 17 31 22 16 9 4 1 50 26 1101
2017 CR-05 19 31 14 17 15 4 0 52 34 229
2014 CR 16 30 20 17 12 4 1 49 30 2141
2014 CR-03 20 30 18 16 10 4 2 54 27 479
2014 CR-04 16 29 21 17 12 4 0 47 30 1323
2014 CR-05 12 32 19 19 14 4 0 46 35 317
2011 CR 16 34 20 15 9 5 0 53 26 2617
2011 CR-02 42 25 17 0 17 0 0 67 17 12
2011 CR-03 18 35 18 14 9 5 0 56 25 698
2011 CR-04 16 33 20 15 9 5 1 52 26 1492
2011 CR-05 10 36 19 18 11 5 0 49 30 398
2008 CR 16 34 17 16 10 6 0 54 28 2150
2008 CR-02 21 25 29 21 4 0 0 46 25 24
2008 CR-03 18 33 17 15 9 6 1 55 26 692
2008 CR-04 16 34 17 16 10 6 0 53 28 1108
2008 CR-05 13 36 17 18 13 3 0 51 32 309

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 22 32 14 16 13 2 0 56 30 1824
2019 CR-03 21 38 15 14 10 2 0 60 25 240
2019 CR-04 23 31 14 17 13 2 0 55 31 1255
2019 CR-05 22 32 16 13 15 2 0 56 28 263
2018 CR 20 29 17 17 15 2 0 49 33 1413
2018 CR-03 19 31 18 15 15 2 0 52 30 233
2018 CR-04 20 29 16 17 16 1 0 50 34 952
2018 CR-05 17 26 22 17 16 2 0 44 34 190
2017 CR 17 31 18 18 14 2 0 49 33 1675
2017 CR-03 19 31 18 17 11 3 1 52 29 340
2017 CR-04 16 31 18 19 14 2 0 48 34 1097
2017 CR-05 17 29 15 18 21 1 0 46 39 229
2014 CR 14 31 15 20 16 2 0 47 37 2143
2014 CR-03 16 33 13 20 15 2 1 51 36 479
2014 CR-04 15 30 17 20 16 2 0 46 37 1326
2014 CR-05 11 31 14 23 18 3 0 44 42 316
2011 CR 15 33 17 19 14 2 0 49 34 2610
2011 CR-02 50 33 0 8 8 0 0 83 17 12
2011 CR-03 15 35 16 18 14 2 0 51 33 696
2011 CR-04 15 32 17 18 14 2 0 48 34 1487
2011 CR-05 13 33 17 23 14 1 1 46 37 398
2008 CR 17 37 12 19 12 2 0 56 32 2147
2008 CR-02 25 42 8 8 13 4 0 70 22 24
2008 CR-03 19 37 12 17 12 2 0 58 30 692
2008 CR-04 16 37 13 20 12 3 0 54 33 1109
2008 CR-05 17 37 11 20 14 1 0 54 34 305
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 30 33 15 12 9 0 0 63 22 1826
2019 CR-03 34 31 15 10 9 0 0 66 19 238
2019 CR-04 30 34 14 12 9 0 0 64 22 1259
2019 CR-05 26 33 16 14 10 0 0 60 24 263
2018 CR 26 33 17 12 12 0 0 59 24 1410
2018 CR-03 29 33 17 8 14 0 0 62 22 229
2018 CR-04 25 33 17 13 11 0 0 59 24 955
2018 CR-05 22 35 17 13 12 0 1 58 24 189
2017 CR 26 33 17 13 11 0 0 59 24 1672
2017 CR-03 28 34 14 13 10 1 0 63 23 340
2017 CR-04 26 32 18 13 11 0 0 58 24 1097
2017 CR-05 23 36 17 11 12 0 0 59 24 227
2014 CR 24 35 15 14 12 0 0 59 26 2143
2014 CR-03 24 33 14 15 14 0 0 57 29 479
2014 CR-04 24 35 16 13 11 0 0 59 25 1325
2014 CR-05 20 38 11 16 14 1 0 58 31 317
2011 CR 26 37 13 13 10 0 0 64 23 2622
2011 CR-02 42 33 8 8 8 0 0 75 17 12
2011 CR-03 26 38 12 12 12 0 0 65 24 700
2011 CR-04 26 36 14 13 10 1 0 62 24 1495
2011 CR-05 23 43 13 13 8 0 1 66 21 398

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 33 41 11 10 5 0 0 74 15 1816
2019 CR-03 40 33 12 8 6 0 0 74 14 236
2019 CR-04 31 42 12 11 4 0 0 74 15 1252
2019 CR-05 32 44 9 8 6 0 0 76 15 262
2018 CR 32 39 12 11 5 0 0 72 17 1405
2018 CR-03 33 39 13 10 6 0 0 72 15 230
2018 CR-04 32 40 11 12 5 0 0 72 17 950
2018 CR-05 31 38 14 11 6 0 0 69 18 188
2017 CR 32 39 12 10 6 0 0 72 16 1675
2017 CR-03 35 41 8 12 4 0 0 76 16 340
2017 CR-04 32 39 14 9 6 0 0 71 15 1099
2017 CR-05 32 38 9 14 7 0 0 70 21 228

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 39 29 15 8 7 1 1 70 15 1826
2019 CR-03 44 27 14 7 7 1 0 72 14 239
2019 CR-04 39 30 15 8 7 1 1 70 15 1261
2019 CR-05 35 32 17 9 6 1 0 67 16 260
2018 CR 36 31 13 10 8 0 0 68 18 1410
2018 CR-03 40 31 14 7 9 0 0 70 16 230
2018 CR-04 36 31 14 11 7 0 1 68 18 953
2018 CR-05 32 34 12 12 11 1 0 66 22 190
2017 CR 36 33 14 9 7 1 0 69 16 1680
2017 CR-03 35 36 11 10 6 1 0 72 17 339
2017 CR-04 36 32 16 8 7 0 1 68 15 1102
2017 CR-05 35 35 9 10 9 1 0 70 20 230
2014 CR 36 34 13 9 7 1 0 71 16 2144
2014 CR-03 38 32 11 10 8 1 1 71 18 478
2014 CR-04 36 34 14 9 6 1 1 71 15 1327
2014 CR-05 33 34 15 9 8 1 0 68 17 317
2011 CR 36 34 13 10 7 1 1 70 17 2622
2011 CR-02 58 0 17 17 8 0 0 58 25 12
2011 CR-03 36 34 11 9 9 0 1 71 18 701
2011 CR-04 34 34 13 10 7 1 1 69 17 1494
2011 CR-05 40 31 14 9 5 0 1 72 14 398
2008 CR 36 33 11 10 9 1 0 70 19 2148
2008 CR-02 38 29 17 13 4 0 0 67 17 24
2008 CR-03 38 33 10 9 8 1 0 72 17 689
2008 CR-04 36 33 11 11 9 1 0 69 20 1110
2008 CR-05 33 34 14 9 9 0 1 68 18 308

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 33 38 10 13 6 0 0 71 18 1822
2019 CR-03 36 34 12 11 6 0 0 71 17 239
2019 CR-04 33 38 10 13 5 0 1 72 18 1258
2019 CR-05 29 43 7 13 7 0 0 73 20 260
2018 CR 27 42 10 13 7 0 1 70 20 1412
2018 CR-03 27 43 13 9 6 0 0 71 15 230
2018 CR-04 27 41 10 15 6 0 1 69 21 956
2018 CR-05 25 49 8 8 8 1 0 75 16 189
2017 CR 28 39 11 13 8 0 1 67 22 1678
2017 CR-03 28 40 10 11 9 0 1 69 21 340
2017 CR-04 28 40 11 13 8 0 1 68 21 1100
2017 CR-05 32 31 8 20 9 0 0 63 29 229
2014 CR 31 36 11 15 7 0 0 67 22 2141
2014 CR-03 30 36 12 14 8 0 1 66 22 477
2014 CR-04 31 36 12 14 7 0 0 67 21 1326
2014 CR-05 29 38 9 18 5 0 0 68 23 317
2011 CR 32 38 12 11 6 0 1 71 17 2618
2011 CR-02 33 25 17 0 8 0 17 70 10 12
2011 CR-03 32 37 12 10 8 0 1 70 18 700
2011 CR-04 32 38 12 12 5 0 1 71 17 1491
2011 CR-05 31 42 9 12 5 0 0 74 17 398
2008 CR 30 40 11 12 6 0 1 70 18 2148
2008 CR-02 38 29 13 8 4 4 4 73 14 24
2008 CR-03 33 36 11 13 5 0 1 70 19 690
2008 CR-04 28 42 12 12 6 0 0 70 18 1109
2008 CR-05 28 42 10 10 9 0 0 71 19 308

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 26 29 16 12 12 3 1 58 25 1820
2019 CR-03 29 28 18 10 13 3 0 58 23 239
2019 CR-04 26 29 16 13 11 3 1 58 25 1253
2019 CR-05 24 31 16 16 11 3 0 56 27 263
2018 CR 24 30 19 13 12 2 0 55 26 1415
2018 CR-03 23 29 20 12 15 1 0 53 27 227
2018 CR-04 25 30 19 13 11 2 0 56 24 962
2018 CR-05 21 30 16 15 15 3 0 52 32 189
2017 CR 25 32 15 12 12 3 1 59 25 1680
2017 CR-03 28 30 13 12 13 3 2 61 26 340
2017 CR-04 24 33 16 12 12 2 1 59 25 1100
2017 CR-05 24 34 16 13 11 3 0 60 24 231
2014 CR 21 30 16 15 14 3 1 53 30 2141
2014 CR-03 23 27 15 14 16 3 1 53 32 478
2014 CR-04 21 31 16 16 13 3 1 54 30 1324
2014 CR-05 17 32 17 15 15 3 1 51 32 317
2011 CR 28 31 15 12 11 1 1 61 24 2617
2011 CR-02 50 17 25 0 8 0 0 67 8 12
2011 CR-03 27 31 14 12 14 1 1 60 26 700
2011 CR-04 28 32 14 13 10 2 0 62 23 1490
2011 CR-05 29 29 17 14 9 1 1 59 24 398
2008 CR 26 32 16 13 12 1 0 58 26 2149
2008 CR-02 29 46 4 0 21 0 0 75 21 24
2008 CR-03 27 29 17 14 11 2 0 57 25 691
2008 CR-04 25 33 15 14 12 1 0 59 26 1109
2008 CR-05 25 35 14 13 12 1 0 60 26 308

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 17 21 15 14 25 3 5 41 43 1827
2019 CR-03 13 20 16 15 27 3 6 36 47 238
2019 CR-04 17 20 15 14 26 2 6 40 44 1261
2019 CR-05 17 29 14 13 21 3 3 49 36 263
2018 CR 14 20 18 15 27 2 4 36 45 1417
2018 CR-03 13 18 19 13 30 2 5 34 46 228
2018 CR-04 14 20 17 16 27 2 4 36 45 961
2018 CR-05 12 23 17 16 26 3 3 37 44 190
2017 CR 13 18 16 17 28 3 6 33 49 1681
2017 CR-03 14 16 16 16 25 3 10 35 47 341
2017 CR-04 12 19 16 16 29 3 5 33 50 1101
2017 CR-05 14 18 16 21 25 2 3 34 49 231
2014 CR 9 15 15 17 35 3 6 26 57 2144
2014 CR-03 8 14 13 17 36 1 10 25 60 478
2014 CR-04 9 16 16 16 36 3 4 26 57 1327
2014 CR-05 10 17 14 21 31 3 5 29 56 317
2011 CR 11 20 15 18 31 2 4 32 51 2616
2011 CR-02 17 17 8 17 25 0 17 40 50 12
2011 CR-03 10 19 16 17 32 1 5 31 52 699
2011 CR-04 10 20 16 19 31 2 3 31 52 1491
2011 CR-05 13 23 15 16 28 2 3 38 47 397
2008 CR 13 25 15 18 23 2 3 41 44 2148
2008 CR-02 17 29 4 8 29 4 8 52 43 24
2008 CR-03 14 24 15 18 22 3 3 41 43 690
2008 CR-04 12 25 14 18 25 2 3 39 45 1110
2008 CR-05 12 29 18 19 21 1 2 41 40 307

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 65 17 8 2 2 1 4 86 5 1825
2019 CR-03 71 15 6 2 2 1 3 90 4 239
2019 CR-04 65 17 8 3 2 1 4 86 5 1258
2019 CR-05 65 16 11 2 2 1 5 85 4 262

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 52 10 7 6 6 3 15 76 15 1822
2019 CR-03 50 13 5 3 5 4 20 82 11 240
2019 CR-04 54 10 8 6 5 3 14 77 13 1257
2019 CR-05 45 11 9 8 9 4 13 68 21 262

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 43 22 15 7 6 3 4 70 14 1825
2019 CR-03 50 19 11 8 5 3 3 74 15 240
2019 CR-04 42 23 16 7 5 3 4 70 13 1259
2019 CR-05 41 20 18 8 8 2 4 65 17 261

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 42 19 15 9 7 4 4 66 17 1815
2019 CR-03 47 19 10 8 7 5 4 73 16 238
2019 CR-04 41 20 15 9 6 4 4 66 17 1252
2019 CR-05 36 20 17 11 8 3 4 61 21 261

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 35 16 14 12 13 5 5 57 27 1810
2019 CR-03 38 17 14 8 11 6 6 63 22 236
2019 CR-04 35 16 14 12 12 5 5 57 27 1248
2019 CR-05 30 16 15 14 16 5 4 51 33 261

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 56 18 9 4 2 4 7 83 7 1817
2019 CR-03 60 15 8 2 3 4 7 85 6 236
2019 CR-04 55 18 8 4 3 4 7 83 8 1255
2019 CR-05 56 17 12 4 2 3 5 80 7 261

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 71 9 5 3 3 4 5 88 7 1800
2019 CR-03 71 9 3 3 4 5 5 88 8 235
2019 CR-04 71 10 5 3 3 4 4 88 7 1242
2019 CR-05 73 8 4 2 2 6 5 91 5 258

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 71 8 4 2 3 3 9 91 5 1812
2019 CR-03 71 6 3 1 4 3 12 90 6 237
2019 CR-04 71 8 4 2 3 4 8 90 5 1250
2019 CR-05 73 7 2 1 2 3 13 95 3 262

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 30 36 15 11 8 0 0 66 19 1817
2019 CR-03 31 40 11 9 8 0 0 71 17 236
2019 CR-04 31 34 17 11 7 0 0 65 19 1253
2019 CR-05 24 40 14 10 10 1 0 65 21 263
2018 CR 27 37 15 11 9 0 0 65 20 1411
2018 CR-03 31 29 20 8 11 0 0 60 20 229
2018 CR-04 27 38 14 11 8 0 0 66 20 954
2018 CR-05 22 44 13 13 8 0 0 66 21 190
2017 CR 28 38 13 11 10 0 1 66 20 1670
2017 CR-03 28 38 15 11 6 1 1 68 17 339
2017 CR-04 27 38 13 11 10 0 1 66 21 1093
2017 CR-05 30 37 10 10 13 0 0 67 23 229
2014 CR 22 40 13 13 12 0 1 62 25 2140
2014 CR-03 21 43 14 10 11 0 1 64 22 477
2014 CR-04 22 39 13 14 12 0 0 61 26 1325
2014 CR-05 24 39 9 16 13 0 0 62 28 316
2011 CR 31 39 12 9 8 0 0 71 17 2622
2011 CR-02 50 33 0 17 0 0 0 83 17 12
2011 CR-03 32 38 10 10 9 1 1 71 19 701
2011 CR-04 30 40 12 9 7 0 1 71 17 1495
2011 CR-05 31 41 13 8 7 0 0 72 15 397

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 33 33 18 8 7 0 0 66 16 1826
2019 CR-03 35 34 18 4 8 0 1 70 11 238
2019 CR-04 32 33 18 8 7 0 0 66 15 1259
2019 CR-05 30 35 14 14 6 0 0 65 21 263
2018 CR 32 32 19 10 7 0 0 64 17 1407
2018 CR-03 34 28 20 9 8 0 0 63 17 226
2018 CR-04 31 33 19 9 7 0 1 65 17 953
2018 CR-05 30 33 16 15 6 0 1 63 21 190
2017 CR 32 36 15 10 7 0 1 68 17 1672
2017 CR-03 33 36 13 11 5 0 1 70 16 338
2017 CR-04 31 36 16 10 7 0 1 67 17 1095
2017 CR-05 36 33 13 9 8 0 0 70 17 230
2014 CR 30 37 14 10 9 0 0 68 19 2142
2014 CR-03 32 36 14 10 7 0 0 69 17 479
2014 CR-04 29 37 14 10 9 0 0 67 19 1325
2014 CR-05 30 37 13 10 9 0 0 67 20 316

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 37 38 12 8 4 0 0 75 13 1807
2019 CR-03 43 34 11 8 4 0 0 77 12 235
2019 CR-04 37 38 13 8 4 0 0 75 12 1247
2019 CR-05 32 44 10 9 5 0 0 76 14 260
2018 CR 34 34 15 8 7 0 0 69 16 1414
2018 CR-03 35 32 21 6 7 0 0 66 13 228
2018 CR-04 34 35 15 9 7 0 0 70 16 957
2018 CR-05 34 36 13 9 8 1 0 70 17 191
2017 CR 32 39 13 9 6 0 0 71 15 1670
2017 CR-03 34 41 13 7 4 0 0 76 11 339
2017 CR-04 33 37 14 9 6 0 0 70 16 1092
2017 CR-05 29 44 12 10 6 0 0 73 16 230
2014 CR 34 36 13 10 7 0 0 70 17 2139
2014 CR-03 38 34 13 6 8 0 0 72 15 477
2014 CR-04 33 36 13 11 7 0 0 70 17 1324
2014 CR-05 30 39 11 11 8 0 0 69 20 316
2011 CR 39 38 12 6 3 1 1 79 9 2620
2011 CR-02 58 17 25 0 0 0 0 75 0 12
2011 CR-03 41 35 11 6 4 1 1 78 11 700
2011 CR-04 38 40 11 6 3 0 1 79 9 1493
2011 CR-05 41 38 14 4 3 0 1 79 7 398

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 24 38 18 9 6 4 0 65 16 1825
2019 CR-03 22 45 17 5 8 3 0 70 13 239
2019 CR-04 24 37 19 9 5 5 1 64 16 1261
2019 CR-05 23 39 18 12 6 3 0 63 19 262
2018 CR 19 35 24 9 9 4 0 57 18 1417
2018 CR-03 21 34 25 7 9 2 1 57 17 229
2018 CR-04 19 35 23 10 9 4 0 57 19 963
2018 CR-05 18 35 25 9 9 5 0 56 18 188
2017 CR 20 37 20 9 8 5 0 60 18 1681
2017 CR-03 20 38 21 9 6 6 0 61 17 341
2017 CR-04 20 38 20 9 8 4 0 61 18 1101
2017 CR-05 21 33 21 12 9 3 0 57 21 230

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 53 28 8 6 4 0 0 82 10 1815
2019 CR-03 56 26 8 8 3 0 0 82 10 236
2019 CR-04 52 30 9 5 4 0 1 82 9 1253
2019 CR-05 54 28 6 6 5 0 0 83 11 262
2018 CR 47 32 10 6 4 0 1 80 10 1410
2018 CR-03 48 30 10 7 5 0 0 79 11 230
2018 CR-04 47 33 10 5 4 0 1 80 10 954
2018 CR-05 43 35 13 5 4 0 1 78 10 190
2017 CR 44 34 10 6 4 0 1 79 11 1677
2017 CR-03 42 39 9 6 3 1 1 81 9 340
2017 CR-04 45 32 11 6 4 0 1 78 11 1097
2017 CR-05 44 36 7 5 7 0 0 81 12 231
2014 CR 44 32 10 7 6 0 1 76 13 2140
2014 CR-03 46 30 10 7 6 0 1 77 13 477
2014 CR-04 43 33 11 7 6 0 1 76 13 1324
2014 CR-05 42 32 11 9 6 0 0 74 15 317
2011 CR 45 33 10 6 4 0 1 79 11 2619
2011 CR-02 42 42 0 8 0 0 8 91 9 12
2011 CR-03 47 29 11 7 5 0 0 77 12 697
2011 CR-04 45 34 10 6 4 0 1 80 10 1496
2011 CR-05 42 37 9 8 4 0 1 79 12 397

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 50 29 14 5 3 0 1 79 7 1807
2019 CR-03 55 31 11 3 0 0 0 86 3 236
2019 CR-04 50 27 14 5 3 0 1 79 7 1245
2019 CR-05 41 33 15 6 4 0 1 74 10 261
2018 CR 51 27 14 5 3 0 1 78 8 1421
2018 CR-03 58 27 10 2 2 0 1 86 3 233
2018 CR-04 51 27 13 5 3 0 1 79 8 960
2018 CR-05 39 28 18 10 4 0 0 67 14 190
2017 CR 45 33 14 4 3 0 1 79 7 1679
2017 CR-03 55 29 10 3 1 1 1 85 4 340
2017 CR-04 43 35 15 5 2 0 0 78 7 1099
2017 CR-05 42 31 15 6 6 0 0 73 12 231
2014 CR 42 33 15 6 3 0 1 75 10 2143
2014 CR-03 51 29 12 5 2 0 0 81 7 479
2014 CR-04 41 33 16 6 3 0 1 74 9 1326
2014 CR-05 31 36 15 12 5 1 0 68 17 317
2011 CR 43 31 15 6 4 0 1 75 10 2620
2011 CR-02 83 17 0 0 0 0 0 100 0 12
2011 CR-03 53 29 10 5 3 0 0 82 7 700
2011 CR-04 39 33 16 7 4 0 0 73 11 1495
2011 CR-05 36 29 21 7 6 0 2 67 12 396
2008 CR 36 34 18 7 5 0 0 70 12 2145
2008 CR-02 54 21 17 8 0 0 0 75 8 24
2008 CR-03 43 33 15 6 3 0 0 77 8 686
2008 CR-04 35 35 18 7 5 0 0 70 11 1110
2008 CR-05 23 33 24 12 7 0 0 56 20 308

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 51 18 11 4 6 4 7 78 10 1827
2019 CR-03 47 19 13 3 5 4 9 76 9 239
2019 CR-04 51 17 11 4 5 4 7 77 10 1261
2019 CR-05 53 24 8 5 6 1 3 80 12 262
2017 CR 43 23 9 5 6 5 8 77 13 1675
2017 CR-03 40 20 9 4 7 6 13 75 14 338
2017 CR-04 43 24 10 5 6 5 7 76 12 1099
2017 CR-05 49 23 8 5 5 6 3 80 11 229
2014 CR 40 22 11 6 8 5 8 71 17 2145
2014 CR-03 35 18 12 7 9 5 14 66 19 479
2014 CR-04 40 23 10 6 8 5 7 72 16 1327
2014 CR-05 47 21 11 6 8 3 4 74 15 317
2011 CR 40 25 10 7 9 3 6 71 18 2620
2011 CR-02 25 25 17 17 0 8 8 60 20 12
2011 CR-03 34 24 11 7 11 4 8 66 21 700
2011 CR-04 40 25 10 7 9 4 5 72 17 1494
2011 CR-05 47 26 8 7 6 2 4 77 14 397

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 CR 26 38 36 1830
2019 CR-03 20 39 41 240
2019 CR-04 27 38 36 1263
2019 CR-05 31 35 34 262
2018 CR 24 40 37 1424
2018 CR-03 27 38 35 231
2018 CR-04 22 41 37 963
2018 CR-05 29 33 39 192
2017 CR 27 39 34 1679
2017 CR-03 30 37 33 340
2017 CR-04 25 40 35 1099
2017 CR-05 31 37 32 231
2014 CR 25 40 35 2142
2014 CR-03 21 42 37 479
2014 CR-04 25 41 34 1324
2014 CR-05 26 35 39 317
2011 CR 26 40 34 2622
2011 CR-02 42 33 25 12
2011 CR-03 26 41 33 700
2011 CR-04 25 41 34 1496
2011 CR-05 29 36 35 397

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 CR 23 37 28 2 5 6 477
2019 CR-03 34 26 26 0 6 9 47
2019 CR-04 23 34 30 2 4 5 333
2019 CR-05 17 52 18 1 4 7 82
2018 CR 27 26 30 3 4 10 334
2018 CR-03 35 19 27 6 5 6 62
2018 CR-04 23 25 32 3 5 12 210
2017 CR 33 25 26 4 3 10 450
2017 CR-03 47 18 22 2 5 5 102
2017 CR-04 27 26 28 4 3 12 274
2017 CR-05 32 30 22 6 3 7 71
2014 CR 26 26 27 5 9999 16 526
2014 CR-03 20 25 28 5 9999 23 101
2014 CR-04 27 28 26 5 9999 15 334
2014 CR-05 28 22 33 4 9999 14 82
2011 CR 24 32 30 2 9999 12 683
2011 CR-03 20 29 35 3 9999 13 182
2011 CR-04 22 33 33 2 9999 11 374
2011 CR-05 32 36 18 3 9999 11 114
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 48 38 8 3 3 0 0 86 6 1820
2019 CR-03 53 31 9 5 2 0 0 84 7 237
2019 CR-04 47 39 8 3 2 0 0 86 6 1254
2019 CR-05 45 40 9 3 3 0 0 85 6 263
2018 CR 48 38 8 3 2 0 0 86 5 1420
2018 CR-03 50 36 7 3 3 0 0 86 7 230
2018 CR-04 47 39 8 3 2 0 0 87 5 960
2018 CR-05 49 38 5 6 2 0 0 87 8 192
2017 CR 44 39 9 4 3 0 0 84 7 1676
2017 CR-03 47 38 10 3 2 0 0 85 6 341
2017 CR-04 43 39 9 5 3 1 0 83 8 1100
2017 CR-05 43 40 9 5 3 0 0 83 8 227
2014 CR 44 37 10 4 3 1 0 82 7 2141
2014 CR-03 44 36 11 5 4 1 0 81 8 479
2014 CR-04 45 38 10 4 3 1 0 84 7 1324
2014 CR-05 43 35 12 5 4 1 0 79 9 316
2011 CR 46 38 9 4 2 1 0 85 6 2621
2011 CR-02 58 25 8 8 0 0 0 83 8 12
2011 CR-03 47 36 9 5 2 1 0 84 7 700
2011 CR-04 46 39 9 3 2 1 0 85 5 1494
2011 CR-05 46 39 6 5 2 1 0 87 7 398
2008 CR 49 35 9 3 2 0 0 85 6 2145
2008 CR-02 38 42 13 0 8 0 0 79 8 24
2008 CR-03 52 33 9 3 3 0 0 85 6 689
2008 CR-04 49 36 10 3 2 0 0 85 5 1107
2008 CR-05 47 39 8 3 3 1 0 86 6 308

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 28 40 18 8 4 2 0 69 12 1825
2019 CR-03 30 39 22 5 4 1 0 69 9 239
2019 CR-04 29 39 18 8 4 2 0 69 13 1258
2019 CR-05 25 44 16 9 4 2 0 70 14 263
2018 CR 26 38 18 10 6 1 0 65 17 1415
2018 CR-03 27 40 17 9 6 0 0 67 15 227
2018 CR-04 26 38 18 11 6 1 1 65 17 960
2018 CR-05 21 40 18 12 8 1 0 61 20 190
2017 CR 24 39 19 11 5 1 0 64 16 1679
2017 CR-03 27 41 18 8 4 1 1 70 12 339
2017 CR-04 24 38 19 12 5 2 0 63 17 1101
2017 CR-05 24 39 17 12 6 1 0 64 18 230
2014 CR 24 37 18 10 6 3 0 64 17 2143
2014 CR-03 24 36 18 9 7 5 0 64 17 479
2014 CR-04 25 37 18 11 6 3 0 63 18 1326
2014 CR-05 23 40 20 7 8 3 0 64 15 316
2011 CR 27 41 17 8 5 2 0 70 13 2617
2011 CR-02 42 42 8 8 0 0 0 83 8 12
2011 CR-03 26 41 15 11 4 3 0 69 16 700
2011 CR-04 28 40 18 7 4 2 0 70 12 1490
2011 CR-05 24 46 16 8 5 1 1 71 13 398

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 9 21 32 23 13 1 2 36 31 1821
2019 CR-03 9 18 31 23 16 0 3 41 28 239
2019 CR-04 8 20 33 23 13 0 2 37 29 1255
2019 CR-05 12 26 31 20 8 2 2 29 39 262
2018 CR 8 21 32 22 14 1 2 37 30 1412
2018 CR-03 3 23 33 23 15 1 2 39 27 230
2018 CR-04 8 20 32 23 14 0 2 38 29 958
2018 CR-05 14 24 30 18 10 2 1 29 40 188
2017 CR 9 21 31 21 12 1 4 35 32 1670
2017 CR-03 6 21 29 26 15 0 3 42 28 339
2017 CR-04 9 21 32 20 13 1 4 35 32 1093
2017 CR-05 14 22 33 18 7 1 4 27 38 229
2014 CR 9 24 33 21 10 0 3 31 35 2138
2014 CR-03 9 24 29 24 10 0 4 36 34 479
2014 CR-04 8 25 34 19 10 0 3 31 34 1323
2014 CR-05 13 24 34 21 6 0 2 27 38 317
2011 CR 10 22 33 21 10 1 3 32 33 2611
2011 CR-02 0 0 8 58 17 0 17 90 0 12
2011 CR-03 8 20 34 22 13 1 3 36 29 699
2011 CR-04 10 22 33 20 10 1 3 32 34 1489
2011 CR-05 13 27 32 19 6 0 2 26 41 395
2008 CR 12 24 30 21 10 0 3 32 37 2144
2008 CR-02 4 21 21 33 13 4 4 50 27 24
2008 CR-03 9 22 30 23 12 0 4 36 32 686
2008 CR-04 12 24 31 20 10 0 3 32 36 1109
2008 CR-05 17 32 26 17 6 1 1 24 50 308

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 11 17 26 22 19 2 2 43 29 1823
2019 CR-03 11 15 25 21 24 1 3 46 28 240
2019 CR-04 11 17 27 23 19 2 2 44 28 1255
2019 CR-05 11 18 26 21 16 5 3 40 32 262
2018 CR 11 18 25 21 19 3 3 42 31 1405
2018 CR-03 8 19 25 21 21 3 3 44 29 229
2018 CR-04 12 17 26 20 20 3 3 42 31 953
2018 CR-05 13 24 24 24 11 4 1 37 38 187
2017 CR 12 19 28 19 16 2 4 37 33 1662
2017 CR-03 10 14 34 19 17 2 4 38 26 338
2017 CR-04 11 20 27 20 16 2 4 38 33 1086
2017 CR-05 16 24 25 16 12 1 7 30 43 229
2014 CR 12 22 28 19 13 2 4 34 36 2138
2014 CR-03 10 20 27 19 17 3 4 39 32 478
2014 CR-04 12 22 29 19 12 2 4 33 36 1324
2014 CR-05 14 25 29 19 9 2 3 29 41 316
2011 CR 10 17 29 23 15 2 5 41 28 2611
2011 CR-02 8 0 8 25 42 0 17 80 10 12
2011 CR-03 9 18 27 24 16 2 4 43 29 696
2011 CR-04 10 16 29 22 16 2 5 41 28 1490
2011 CR-05 10 17 31 24 12 1 4 38 29 396
2008 CR 9 18 27 23 17 2 4 42 29 2142
2008 CR-02 0 17 33 25 17 4 4 45 18 24
2008 CR-03 8 15 28 23 16 2 6 43 26 685
2008 CR-04 10 19 25 24 17 2 4 43 30 1108
2008 CR-05 9 23 30 18 15 3 3 35 34 308

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 12 20 29 20 14 1 3 35 34 1817
2019 CR-03 11 17 27 22 19 1 3 43 29 237
2019 CR-04 13 20 28 20 15 1 3 36 35 1254
2019 CR-05 12 22 35 18 9 2 2 28 35 262
2018 CR 13 21 28 19 14 2 3 35 36 1404
2018 CR-03 8 19 32 19 17 3 3 38 28 227
2018 CR-04 14 22 26 20 14 1 3 36 37 953
2018 CR-05 15 22 35 17 8 3 1 26 38 187
2017 CR 14 21 29 17 13 2 5 31 38 1665
2017 CR-03 11 22 26 19 15 1 6 36 35 339
2017 CR-04 15 20 28 17 13 2 5 32 38 1088
2017 CR-05 13 23 37 13 7 2 5 21 39 229
2014 CR 16 23 28 17 10 1 4 29 41 2140
2014 CR-03 14 20 26 17 14 3 5 34 37 479
2014 CR-04 16 23 30 17 9 1 4 27 41 1325
2014 CR-05 18 26 26 20 6 1 3 27 46 317
2011 CR 12 22 30 19 12 2 4 32 36 2601
2011 CR-02 8 8 25 17 33 0 8 55 18 12
2011 CR-03 10 22 28 20 13 2 4 35 34 690
2011 CR-04 12 20 31 18 12 1 4 32 35 1487
2011 CR-05 14 26 30 19 6 1 3 27 42 395
2008 CR 14 21 27 18 13 2 5 33 38 2149
2008 CR-02 8 4 21 21 38 4 4 64 14 24
2008 CR-03 11 19 27 20 14 3 6 38 33 690
2008 CR-04 15 21 28 17 13 2 5 32 39 1110
2008 CR-05 16 28 26 16 10 1 2 27 46 308

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 4 8 23 36 26 1 3 64 12 1813
2019 CR-03 3 6 19 34 35 0 3 71 9 238
2019 CR-04 3 7 23 38 25 1 3 65 11 1249
2019 CR-05 7 14 28 31 16 3 2 50 21 261
2018 CR 4 9 25 33 24 1 3 60 14 1399
2018 CR-03 1 7 22 37 29 1 4 69 8 227
2018 CR-04 5 8 25 32 26 1 3 60 14 948
2018 CR-05 6 17 29 34 11 1 2 46 24 188
2017 CR 4 9 27 31 22 1 5 57 14 1651
2017 CR-03 3 5 23 34 28 1 6 67 8 337
2017 CR-04 3 9 28 31 22 1 5 57 13 1079
2017 CR-05 7 16 32 27 13 1 4 42 24 226
2014 CR 5 10 29 33 18 1 4 54 16 2127
2014 CR-03 4 8 23 34 24 1 7 63 12 476
2014 CR-04 5 10 29 34 18 1 4 55 15 1318
2014 CR-05 10 12 38 27 12 0 2 40 22 314
2011 CR 5 11 27 32 21 1 4 55 16 2603
2011 CR-02 0 0 0 25 67 0 8 100 0 12
2011 CR-03 3 9 23 34 25 1 5 63 13 694
2011 CR-04 5 9 28 32 20 1 5 55 15 1485
2011 CR-05 7 18 32 25 14 0 3 40 27 395
2008 CR 5 12 26 32 20 1 4 55 18 2141
2008 CR-02 4 4 13 21 54 0 4 78 9 24
2008 CR-03 4 9 21 36 24 1 5 64 13 686
2008 CR-04 4 12 28 32 19 1 4 53 17 1106
2008 CR-05 9 20 32 23 12 0 2 37 30 308

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 10 14 27 23 22 1 3 47 25 1819
2019 CR-03 5 13 27 19 33 0 3 53 19 236
2019 CR-04 10 14 27 24 22 1 3 47 25 1256
2019 CR-05 15 14 28 23 15 2 3 40 31 262
2018 CR 13 18 26 20 19 2 2 41 32 1410
2018 CR-03 8 20 23 23 22 2 2 47 29 229
2018 CR-04 13 18 26 20 20 2 2 42 32 957
2018 CR-05 20 17 32 18 10 3 2 28 39 187
2017 CR 13 19 26 19 17 1 5 38 34 1663
2017 CR-03 8 14 28 20 23 1 4 46 24 338
2017 CR-04 13 20 26 19 17 1 4 37 35 1087
2017 CR-05 16 23 23 21 9 1 7 32 42 229
2014 CR 17 22 26 17 13 1 4 32 40 2138
2014 CR-03 14 18 26 18 17 1 6 38 35 476
2014 CR-04 17 21 27 18 13 1 4 32 40 1325
2014 CR-05 22 28 25 14 8 1 2 22 52 317
2011 CR 11 19 28 20 16 1 5 39 32 2610
2011 CR-02 0 8 17 33 33 0 8 73 9 12
2011 CR-03 9 17 27 20 20 1 6 43 28 694
2011 CR-04 11 19 28 21 15 1 5 39 32 1490
2011 CR-05 18 23 27 17 12 0 3 30 42 397
2008 CR 12 19 25 22 16 1 4 41 32 2138
2008 CR-02 4 8 38 13 21 8 8 40 15 24
2008 CR-03 9 19 21 26 19 1 6 48 30 687
2008 CR-04 12 17 27 22 16 1 4 41 31 1104
2008 CR-05 18 25 26 16 11 1 3 28 44 307

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 14 19 25 20 17 2 3 39 34 1821
2019 CR-03 13 15 25 20 22 1 4 44 30 239
2019 CR-04 14 19 24 21 17 2 4 40 35 1258
2019 CR-05 14 21 30 16 13 4 3 31 37 260
2018 CR 14 21 23 20 17 3 2 38 37 1411
2018 CR-03 13 21 23 21 18 2 3 41 35 229
2018 CR-04 14 21 23 19 18 2 3 39 37 956
2018 CR-05 19 23 24 24 5 4 1 31 44 188
2017 CR 16 21 25 18 13 1 6 34 39 1668
2017 CR-03 12 20 26 19 15 2 6 37 35 340
2017 CR-04 17 20 23 19 14 1 5 35 40 1091
2017 CR-05 14 23 27 17 9 1 8 29 40 228
2014 CR 15 21 25 19 13 1 6 35 39 2134
2014 CR-03 15 19 22 20 14 1 8 38 38 475
2014 CR-04 16 21 25 19 13 1 5 35 39 1323
2014 CR-05 14 22 29 16 11 2 5 30 39 317
2011 CR 14 20 24 19 15 1 6 37 37 2612
2011 CR-02 8 0 25 8 42 8 8 60 10 12
2011 CR-03 12 20 24 18 19 1 6 40 35 695
2011 CR-04 16 20 24 19 14 1 6 36 39 1492
2011 CR-05 12 22 24 23 11 2 6 37 37 396
2008 CR 16 20 24 17 15 2 6 35 39 2142
2008 CR-02 8 8 21 13 25 8 17 50 22 24
2008 CR-03 15 19 24 15 17 3 7 36 37 684
2008 CR-04 16 19 24 18 14 2 6 35 39 1111
2008 CR-05 16 27 20 20 12 2 4 33 46 306

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 10 16 30 20 18 3 3 40 28 1817
2019 CR-03 7 15 28 19 25 2 3 48 23 236
2019 CR-04 10 16 29 21 18 3 3 41 28 1257
2019 CR-05 13 19 36 18 10 3 2 29 33 262
2018 CR 11 19 30 19 16 3 3 37 31 1410
2018 CR-03 7 13 32 22 21 2 3 46 21 229
2018 CR-04 11 20 28 18 16 3 3 37 33 955
2018 CR-05 16 20 33 21 6 3 2 29 37 189
2017 CR 11 18 32 17 14 2 5 33 32 1672
2017 CR-03 7 14 36 17 18 2 6 38 23 339
2017 CR-04 12 19 30 18 13 3 5 34 33 1094
2017 CR-05 16 22 32 13 10 2 5 25 41 230
2014 CR 12 20 29 19 13 3 5 34 34 2131
2014 CR-03 11 17 26 19 17 3 8 40 31 474
2014 CR-04 12 20 31 19 12 3 4 33 34 1322
2014 CR-05 14 24 29 19 9 2 2 29 41 316

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 11 17 32 23 15 1 2 39 28 1824
2019 CR-03 5 13 40 23 16 0 2 40 19 238
2019 CR-04 10 16 32 24 15 1 2 41 27 1260
2019 CR-05 17 21 27 18 14 1 2 33 39 262

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 19 35 19 16 9 2 0 55 25 1814
2019 CR-03 22 39 17 14 6 1 0 62 20 238
2019 CR-04 19 35 19 16 9 2 0 55 25 1249
2019 CR-05 17 32 22 16 9 4 0 51 26 262

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 39 29 11 12 9 0 0 68 21 1824
2019 CR-03 40 28 10 11 10 0 0 68 21 239
2019 CR-04 39 29 10 12 9 1 0 68 22 1259
2019 CR-05 41 30 10 11 8 0 0 71 19 261
2018 CR 30 33 12 11 13 0 0 64 24 1413
2018 CR-03 35 27 16 10 11 0 0 62 22 231
2018 CR-04 30 34 11 11 13 0 0 64 25 956
2018 CR-05 23 38 14 12 14 1 0 61 26 189
2017 CR 31 32 12 13 12 1 0 63 25 1680
2017 CR-03 31 32 11 14 12 1 0 63 26 340
2017 CR-04 31 32 13 13 11 1 0 63 24 1100
2017 CR-05 35 29 10 13 13 1 0 64 26 231
2014 CR 31 30 11 14 13 1 0 61 28 2143
2014 CR-03 32 28 12 12 16 0 0 60 28 477
2014 CR-04 30 31 10 15 12 1 0 62 28 1327
2014 CR-05 31 29 10 14 14 2 0 61 29 317

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 43 35 8 10 5 0 0 78 14 1822
2019 CR-03 45 33 8 8 5 0 0 78 14 239
2019 CR-04 42 35 9 10 5 0 0 77 15 1257
2019 CR-05 43 40 6 8 3 0 0 83 11 260
2018 CR 40 36 9 8 6 0 0 76 15 1407
2018 CR-03 43 35 9 6 6 0 0 78 13 231
2018 CR-04 39 36 9 9 6 0 0 76 15 950
2018 CR-05 36 37 11 7 9 0 0 73 16 188
2017 CR 33 42 10 8 6 0 0 76 14 1675
2017 CR-03 33 43 9 7 7 1 0 77 14 340
2017 CR-04 34 42 11 7 6 0 0 76 13 1096
2017 CR-05 33 44 6 9 7 0 0 78 17 230
2014 CR 32 40 11 10 6 0 0 72 17 2144
2014 CR-03 31 40 11 11 6 0 0 71 17 478
2014 CR-04 32 40 11 10 6 0 0 72 16 1327
2014 CR-05 33 41 7 10 8 0 0 74 18 317

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 37 36 14 7 5 1 0 74 12 1823
2019 CR-03 40 34 14 6 5 1 0 75 11 239
2019 CR-04 37 35 14 7 5 2 0 73 12 1258
2019 CR-05 34 41 12 7 4 1 1 77 11 262
2018 CR 31 38 16 7 6 2 0 70 14 1415
2018 CR-03 33 34 18 6 7 1 0 68 13 233
2018 CR-04 30 39 16 7 6 1 0 70 14 956
2018 CR-05 29 38 15 10 5 2 1 69 16 188

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 38 35 14 6 4 3 0 76 10 1817
2019 CR-03 39 37 13 3 6 2 0 78 9 238
2019 CR-04 37 35 15 6 4 3 0 75 10 1252
2019 CR-05 38 37 10 8 5 3 0 77 13 263
2018 CR 39 39 12 6 3 1 0 78 9 1412
2018 CR-03 40 34 17 4 3 0 0 75 8 230
2018 CR-04 38 39 12 6 3 1 0 78 10 958
2018 CR-05 37 42 9 6 2 4 0 82 8 187
2017 CR 37 38 14 5 4 2 0 77 9 1673
2017 CR-03 40 35 14 5 3 2 1 77 9 341
2017 CR-04 36 39 14 5 4 2 0 76 9 1092
2017 CR-05 40 40 12 2 4 3 0 82 6 231
2014 CR 37 37 14 6 3 3 0 76 9 2145
2014 CR-03 37 35 15 6 4 2 0 74 10 479
2014 CR-04 37 38 14 5 3 2 0 77 9 1327
2014 CR-05 35 37 13 6 3 5 1 77 10 317
2011 CR 32 36 18 6 5 3 1 70 12 2617
2011 CR-02 58 33 0 8 0 0 0 92 8 12
2011 CR-03 32 35 17 7 5 2 0 69 13 698
2011 CR-04 32 36 17 6 4 3 1 71 11 1492
2011 CR-05 33 33 20 5 6 2 1 68 11 398

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 43 30 14 4 3 4 1 77 8 1816
2019 CR-03 46 26 14 5 5 3 0 75 10 239
2019 CR-04 43 30 15 4 2 4 1 77 7 1249
2019 CR-05 41 35 12 5 3 3 0 79 8 263
2018 CR 40 34 15 4 3 2 0 76 8 1409
2018 CR-03 40 34 17 4 4 1 0 75 8 230
2018 CR-04 41 33 15 5 3 3 1 76 8 956
2018 CR-05 38 39 14 3 2 3 1 80 6 187
2017 CR 37 34 16 5 4 3 1 74 9 1679
2017 CR-03 39 33 14 6 3 4 2 76 10 339
2017 CR-04 36 34 17 4 4 3 1 73 9 1100
2017 CR-05 38 33 17 5 4 3 0 73 9 231
2014 CR 40 34 15 4 3 4 1 77 7 2146
2014 CR-03 40 32 14 4 5 4 2 76 9 479
2014 CR-04 40 34 15 4 3 4 1 77 7 1328
2014 CR-05 38 36 15 3 2 5 1 79 5 317

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 52 31 9 4 3 0 0 84 7 1822
2019 CR-03 49 35 8 3 4 1 0 84 8 237
2019 CR-04 52 31 10 3 4 0 0 83 7 1257
2019 CR-05 52 32 8 5 2 0 0 84 7 262
2018 CR 48 35 8 5 4 0 0 83 9 1409
2018 CR-03 52 30 8 5 5 0 0 82 10 231
2018 CR-04 48 35 8 5 4 0 0 83 9 953
2018 CR-05 43 39 9 6 3 1 0 83 9 188
2017 CR 44 37 9 5 4 0 0 82 9 1678
2017 CR-03 48 35 8 4 4 0 0 84 8 341
2017 CR-04 44 38 9 6 3 0 0 82 9 1097
2017 CR-05 44 39 8 4 5 0 0 83 9 231
2014 CR 44 36 11 5 3 0 0 81 9 2141
2014 CR-03 45 34 9 5 5 0 0 80 11 478
2014 CR-04 44 37 11 5 3 0 0 82 7 1324
2014 CR-05 41 36 12 7 4 0 0 77 11 317
2011 CR 43 37 10 5 4 0 0 81 9 2613
2011 CR-02 67 25 8 0 0 0 0 92 0 12
2011 CR-03 46 35 10 4 5 0 0 81 9 697
2011 CR-04 42 39 10 5 4 0 0 81 9 1490
2011 CR-05 43 37 11 5 5 0 0 80 9 397
2008 CR 42 37 9 7 5 0 0 79 12 2147
2008 CR-02 54 25 8 8 4 0 0 79 13 24
2008 CR-03 45 34 10 6 4 0 0 80 11 691
2008 CR-04 41 37 8 7 5 0 0 79 13 1109
2008 CR-05 36 41 8 8 5 1 0 78 14 306

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 26 28 18 12 9 4 2 58 23 1823
2019 CR-03 31 33 17 10 8 0 1 64 18 239
2019 CR-04 26 27 18 14 9 4 2 56 24 1258
2019 CR-05 25 31 20 8 11 3 2 59 20 261
2018 CR 20 32 20 12 12 3 1 54 25 1418
2018 CR-03 24 30 21 11 11 3 0 56 22 233
2018 CR-04 19 33 19 13 13 3 2 54 27 958
2018 CR-05 14 31 25 11 13 4 2 47 26 189
2017 CR 21 31 17 12 12 4 2 55 26 1680
2017 CR-03 23 30 16 12 13 3 2 56 27 341
2017 CR-04 20 31 19 13 11 4 2 54 25 1099
2017 CR-05 24 34 11 11 16 3 2 61 28 231
2014 CR 23 31 15 14 13 2 2 56 28 2142
2014 CR-03 26 28 16 15 12 2 1 56 27 477
2014 CR-04 23 32 15 13 14 3 2 57 28 1326
2014 CR-05 19 32 14 15 15 3 3 54 31 317

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 35 35 12 9 7 2 0 72 16 1824
2019 CR-03 38 33 15 6 8 1 0 71 14 239
2019 CR-04 35 36 12 9 6 2 0 72 16 1258
2019 CR-05 32 35 13 9 8 3 0 70 17 262
2018 CR 32 37 12 9 7 1 0 71 17 1412
2018 CR-03 35 35 13 10 6 0 0 70 16 228
2018 CR-04 33 38 11 10 8 1 0 71 18 957
2018 CR-05 27 40 14 7 8 2 1 69 16 189
2017 CR 35 39 10 8 6 2 1 75 14 1676
2017 CR-03 33 40 10 9 6 2 1 75 15 337
2017 CR-04 35 38 11 8 6 1 1 75 14 1100
2017 CR-05 36 42 7 6 7 2 1 80 13 230
2014 CR 37 37 10 7 5 3 1 76 13 2143
2014 CR-03 39 35 10 6 6 3 1 77 13 478
2014 CR-04 37 38 10 7 5 2 0 77 13 1326
2014 CR-05 36 36 11 9 6 3 0 74 15 317
2011 CR 40 34 10 7 6 3 1 77 13 2616
2011 CR-02 58 33 0 0 8 0 0 92 8 12
2011 CR-03 38 36 9 8 7 2 1 75 16 701
2011 CR-04 40 34 10 7 5 3 1 77 13 1489
2011 CR-05 41 34 12 6 5 3 0 77 11 397
2008 CR 38 35 9 8 6 3 1 76 15 2147
2008 CR-02 46 46 0 4 0 4 0 96 4 24
2008 CR-03 40 34 9 8 6 3 0 77 14 689
2008 CR-04 37 35 9 8 7 3 1 75 16 1108
2008 CR-05 34 39 10 8 4 5 0 77 13 309

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 34 35 17 7 5 1 0 70 12 1824
2019 CR-03 37 33 17 8 5 0 0 70 13 239
2019 CR-04 34 36 16 7 5 2 0 71 12 1257
2019 CR-05 30 36 22 6 4 2 0 68 10 263
2018 CR 33 36 16 9 6 0 0 69 15 1412
2018 CR-03 36 34 14 9 7 0 0 70 15 229
2018 CR-04 33 35 16 9 6 1 0 69 15 956
2018 CR-05 25 45 18 7 5 1 0 70 12 189

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 26 25 19 10 11 7 1 56 24 1824
2019 CR-03 27 27 19 12 8 5 1 58 22 240
2019 CR-04 27 24 19 10 12 7 1 55 24 1257
2019 CR-05 19 26 20 11 11 11 1 52 25 262
2018 CR 23 27 19 12 12 6 0 54 26 1413
2018 CR-03 25 30 16 11 13 3 1 58 25 229
2018 CR-04 23 28 19 12 12 6 0 55 25 956
2018 CR-05 18 23 18 20 12 7 1 45 35 190
2017 CR 23 28 17 11 12 7 1 56 25 1671
2017 CR-03 22 31 18 9 10 8 2 59 21 339
2017 CR-04 23 28 18 11 12 6 1 55 25 1094
2017 CR-05 26 29 12 13 14 6 0 58 29 229
2014 CR 19 27 16 15 15 7 1 51 32 2144
2014 CR-03 20 28 16 14 14 7 2 52 30 477
2014 CR-04 19 26 17 15 15 7 1 50 32 1328
2014 CR-05 16 30 16 14 15 8 2 51 32 317
2011 CR 21 27 16 13 13 8 2 53 29 2620
2011 CR-02 33 25 0 0 17 25 0 78 22 12
2011 CR-03 21 26 15 13 15 8 2 52 32 701
2011 CR-04 21 27 17 13 12 8 1 53 28 1492
2011 CR-05 21 30 17 13 11 7 2 55 27 398

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 46 41 4 7 3 0 0 87 10 1830
2019 CR-03 49 43 4 3 0 0 0 92 4 239
2019 CR-04 46 39 4 8 3 0 0 85 11 1263
2019 CR-05 40 47 3 8 3 0 0 87 10 262
2017 CR 41 44 5 7 3 0 0 85 10 1682
2017 CR-03 38 49 4 6 3 0 0 87 10 341
2017 CR-04 42 43 5 7 3 0 0 85 10 1101
2017 CR-05 43 41 4 9 3 0 0 84 13 231
2014 CR 40 44 5 9 3 0 0 84 12 2144
2014 CR-03 42 43 5 7 3 0 0 85 10 478
2014 CR-04 39 45 4 9 3 0 0 84 12 1327
2014 CR-05 38 43 5 10 4 0 0 81 14 317
2011 CR 46 42 3 6 2 0 0 88 9 2618
2011 CR-02 50 50 0 0 0 0 0 100 0 12
2011 CR-03 47 41 3 7 2 0 0 88 9 699
2011 CR-04 48 42 3 6 2 0 0 89 8 1494
2011 CR-05 41 44 4 9 2 0 0 85 11 396
2008 CR 46 42 3 8 2 0 0 87 10 2145
2008 CR-02 38 42 0 17 4 0 0 79 21 24
2008 CR-03 48 39 4 7 3 0 0 87 9 688
2008 CR-04 46 42 3 7 2 0 0 88 9 1109
2008 CR-05 38 48 2 10 2 0 0 86 12 308

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 46 36 6 9 4 0 0 81 13 1824
2019 CR-03 46 38 6 6 3 0 0 85 9 239
2019 CR-04 46 35 6 9 4 0 0 81 13 1258
2019 CR-05 44 36 4 12 5 0 0 80 16 261
2017 CR 40 36 8 10 6 0 0 76 16 1678
2017 CR-03 37 39 9 10 4 0 0 76 14 341
2017 CR-04 39 36 8 10 6 0 0 75 17 1099
2017 CR-05 44 35 5 9 7 0 0 80 15 229
2014 CR 43 35 7 11 5 0 0 78 16 2138
2014 CR-03 47 33 7 9 5 0 0 79 14 475
2014 CR-04 42 35 6 11 5 0 0 78 16 1324
2014 CR-05 40 36 7 12 6 0 0 76 17 317
2011 CR 39 38 7 10 5 0 0 77 15 2614
2011 CR-02 50 33 8 8 0 0 0 83 8 12
2011 CR-03 39 37 8 10 4 0 0 77 15 697
2011 CR-04 39 38 7 10 5 0 0 77 15 1491
2011 CR-05 40 37 7 11 5 0 0 77 16 397

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses