2019 Public Service Employee Survey Results by Theme for Employment and Social Development Canada by Question 91. Do you work full-time or part-time?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 35 39 12 8 5 0 0 75 13 15100
2019 Part-time 33 40 12 10 5 0 0 73 15 738
2017 Full-time 32 44 11 7 5 0 0 76 12 14876
2017 Part-time 31 43 13 8 5 0 0 74 12 919
2014 Full-time 26 45 13 9 6 0 0 72 15 14101
2014 Part-time 25 46 14 8 6 0 0 72 14 1142
2011 Full-time 31 41 12 9 6 0 0 73 15 15693
2011 Part-time 30 40 13 9 7 0 0 71 16 1130
2008 Full-time 33 42 11 9 5 0 0 75 14 13947
2008 Part-time 27 44 13 9 6 0 0 72 15 628

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 31 36 15 11 8 0 0 66 19 15067
2019 Part-time 29 36 16 11 7 0 0 65 19 738
2017 Full-time 27 38 15 11 9 0 0 65 20 14865
2017 Part-time 29 38 16 10 7 0 0 67 17 916

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 51 33 11 4 2 0 0 84 6 15011
2019 Part-time 45 36 12 6 1 0 0 81 7 734
2017 Full-time 51 35 9 3 2 0 0 86 5 14849
2017 Part-time 48 37 11 4 1 0 0 85 5 915
2014 Full-time 56 30 9 3 2 0 0 87 4 14093
2014 Part-time 53 33 9 3 1 0 0 87 5 1141
2011 Full-time 55 32 8 3 2 0 0 87 5 15713
2011 Part-time 50 35 8 4 2 0 0 86 6 1130

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 41 38 11 6 4 0 0 79 10 15102
2019 Part-time 38 37 14 8 4 0 0 74 12 738
2017 Full-time 38 40 12 6 4 0 0 78 10 14825
2017 Part-time 38 41 11 6 4 0 0 79 10 912
2014 Full-time 34 41 13 7 5 0 0 76 12 14090
2014 Part-time 34 42 12 7 5 0 0 76 11 1142
2011 Full-time 36 42 11 7 4 0 0 78 12 15713
2011 Part-time 34 41 12 8 5 0 0 75 13 1134
2008 Full-time 37 42 9 7 3 0 0 80 11 14051
2008 Part-time 34 40 11 10 5 0 0 74 15 633

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 39 32 15 7 6 1 0 71 14 15065
2019 Part-time 39 31 16 8 5 0 0 70 13 733
2017 Full-time 35 34 16 8 6 1 0 69 15 14855
2017 Part-time 37 35 14 8 6 0 0 72 14 913
2014 Full-time 22 35 19 13 9 1 0 58 23 14105
2014 Part-time 30 35 15 11 7 1 0 66 18 1141
2011 Full-time 22 34 21 12 10 1 0 57 22 15700
2011 Part-time 24 37 17 11 9 1 0 62 21 1129

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 37 34 14 8 5 0 0 72 14 15000
2019 Part-time 39 33 15 9 5 0 0 72 14 732
2017 Full-time 33 37 16 9 5 0 0 70 14 14860
2017 Part-time 36 38 12 9 4 0 0 74 13 916
2014 Full-time 22 37 19 13 8 0 0 59 21 14099
2014 Part-time 28 38 16 11 6 1 0 67 17 1141
2011 Full-time 21 37 19 13 9 1 0 58 22 15668
2011 Part-time 23 39 17 12 9 1 0 63 20 1130
2008 Full-time 23 39 17 13 7 0 0 62 21 14026
2008 Part-time 24 42 13 13 7 0 0 66 21 632

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 30 23 19 13 11 4 0 56 24 15106
2019 Part-time 31 24 17 13 10 4 2 58 24 736
2017 Full-time 27 25 20 13 10 5 0 54 25 14866
2017 Part-time 29 26 17 11 10 6 2 59 22 914
2014 Full-time 21 24 20 16 13 5 0 48 31 14098
2014 Part-time 21 23 20 15 12 6 2 48 30 1139
2011 Full-time 23 25 19 15 12 5 0 51 29 15690
2011 Part-time 22 22 19 15 14 7 1 48 32 1128
2008 Full-time 22 28 18 16 11 5 1 53 28 14034
2008 Part-time 21 25 17 16 14 6 1 50 32 631
Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 40 25 17 5 4 2 7 71 11 15090
2019 Part-time 27 23 21 5 5 2 15 62 12 736

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 50 28 11 5 4 2 1 80 9 15069
2019 Part-time 48 29 11 5 3 2 1 80 8 736
2017 Full-time 46 31 11 5 4 2 1 80 9 14870
2017 Part-time 50 30 10 5 2 2 1 82 7 919
2014 Full-time 41 32 13 7 5 2 0 75 12 14106
2014 Part-time 49 31 10 5 2 2 1 82 8 1141
2011 Full-time 39 33 14 8 5 2 0 73 13 15710
2011 Part-time 45 32 10 6 4 2 1 80 10 1134
2008 Full-time 35 33 13 8 7 3 1 70 16 14047
2008 Part-time 37 32 15 8 4 3 1 72 13 632

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 47 31 10 7 4 1 0 79 10 15046
2019 Part-time 45 32 13 5 4 1 1 78 9 737
2017 Full-time 45 34 10 7 4 1 0 79 11 14858
2017 Part-time 47 35 10 6 2 0 0 82 8 916
2014 Full-time 39 35 11 9 5 1 0 75 14 14101
2014 Part-time 45 34 9 7 2 1 0 81 10 1141
2011 Full-time 36 37 11 10 5 1 0 74 16 15701
2011 Part-time 44 34 9 7 5 1 0 79 12 1131
2008 Full-time 34 36 11 11 8 1 0 70 19 14032
2008 Part-time 32 38 13 9 7 1 1 71 16 631

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 53 28 9 6 4 0 0 81 10 15113
2019 Part-time 50 29 10 7 3 1 0 80 10 736
2017 Full-time 51 28 10 6 5 0 0 79 11 14843
2017 Part-time 54 28 9 5 3 0 0 83 8 916
2014 Full-time 44 31 12 7 5 0 0 76 13 14095
2014 Part-time 51 29 10 6 3 0 0 81 9 1138

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 33 31 15 7 5 8 0 70 13 15091
2019 Part-time 35 29 14 5 4 12 1 74 10 738
2017 Full-time 31 31 15 8 6 10 0 69 15 14880
2017 Part-time 33 31 15 5 3 12 1 73 10 917
2014 Full-time 23 32 18 9 7 11 0 62 18 14097
2014 Part-time 27 29 16 6 4 17 1 68 13 1140
2011 Full-time 21 29 20 10 9 10 1 56 21 15708
2011 Part-time 27 29 19 8 5 11 1 64 15 1134

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 30 32 17 10 7 3 0 65 17 15053
2019 Part-time 34 28 18 9 6 4 1 65 15 736
2017 Full-time 28 32 17 11 8 4 0 63 19 14872
2017 Part-time 30 32 19 9 5 5 1 66 14 919
2014 Full-time 19 31 21 14 10 4 0 53 25 14097
2014 Part-time 24 29 21 13 7 7 1 57 21 1142
2011 Full-time 16 29 22 15 14 3 0 47 30 15687
2011 Part-time 22 31 19 12 11 5 0 55 25 1133
2008 Full-time 18 31 19 15 13 3 0 51 29 14035
2008 Part-time 19 31 22 14 10 3 1 52 25 632

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 22 30 20 13 8 7 0 56 23 15038
2019 Part-time 25 29 20 10 6 9 0 60 19 733
2017 Full-time 20 30 19 14 8 9 0 55 24 14855
2017 Part-time 24 27 21 11 6 11 0 58 19 914
2014 Full-time 13 27 23 18 11 7 0 44 31 14093
2014 Part-time 18 25 20 16 9 12 0 49 28 1140
2011 Full-time 9 27 23 21 14 6 0 39 37 15694
2011 Part-time 12 29 21 18 12 8 0 45 32 1131
2008 Full-time 9 28 21 22 14 6 0 39 39 14041
2008 Part-time 12 27 22 20 10 9 0 42 34 632

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 21 32 18 15 10 3 0 55 26 15083
2019 Part-time 24 32 17 14 7 5 0 59 22 736
2017 Full-time 21 33 17 14 10 5 0 57 25 14853
2017 Part-time 24 35 17 11 7 6 0 63 20 914
2014 Full-time 14 31 19 19 14 4 0 47 34 14088
2014 Part-time 18 32 17 16 10 7 0 54 28 1142
2011 Full-time 11 33 19 20 15 3 0 45 36 15694
2011 Part-time 16 33 17 18 11 4 0 52 30 1131
2008 Full-time 12 35 16 21 13 2 0 48 36 14042
2008 Part-time 14 37 17 19 10 3 0 53 30 634
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 27 36 15 12 8 0 0 64 21 15104
2019 Part-time 27 34 18 14 8 0 0 61 21 739
2017 Full-time 25 36 16 13 9 0 0 61 23 14871
2017 Part-time 28 36 15 12 8 0 1 65 20 919
2014 Full-time 19 35 19 16 11 0 0 54 27 14099
2014 Part-time 22 35 19 15 9 0 0 57 24 1142
2011 Full-time 19 36 17 16 12 0 0 55 28 15716
2011 Part-time 20 38 15 15 11 0 0 58 26 1131

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 34 42 11 9 3 0 0 77 12 15023
2019 Part-time 36 44 12 5 3 0 0 80 8 737
2017 Full-time 33 43 11 9 4 0 0 76 13 14868
2017 Part-time 35 44 10 7 2 0 0 80 10 918

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 42 31 12 8 5 1 1 74 13 15082
2019 Part-time 37 35 15 7 5 1 1 73 12 739
2017 Full-time 38 37 11 8 5 1 1 75 13 14869
2017 Part-time 39 37 11 8 3 0 1 77 11 918
2014 Full-time 34 37 13 9 6 1 0 72 15 14106
2014 Part-time 40 36 11 6 5 1 1 77 11 1139
2011 Full-time 30 37 14 11 7 1 0 68 18 15715
2011 Part-time 37 38 10 8 6 1 0 76 14 1132
2008 Full-time 26 35 14 13 10 1 1 62 24 14042
2008 Part-time 25 35 15 14 9 1 1 62 23 633

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 28 42 11 13 5 0 0 71 18 15062
2019 Part-time 31 40 10 13 5 0 1 72 18 738
2017 Full-time 27 42 11 13 6 0 0 70 20 14873
2017 Part-time 30 44 10 13 3 0 1 74 16 916
2014 Full-time 23 41 12 15 8 0 0 65 23 14094
2014 Part-time 29 41 10 13 5 0 1 71 19 1141
2011 Full-time 24 41 12 15 7 0 1 66 22 15696
2011 Part-time 30 42 10 12 5 0 1 73 17 1133
2008 Full-time 21 41 13 16 8 0 1 63 24 14052
2008 Part-time 23 45 8 16 7 0 1 68 23 632

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 24 32 17 13 10 3 0 58 24 15071
2019 Part-time 25 31 19 10 9 4 2 59 20 734
2017 Full-time 24 34 16 13 10 3 0 60 24 14860
2017 Part-time 26 34 18 10 6 4 1 64 17 914
2014 Full-time 17 32 18 16 13 3 1 51 30 14104
2014 Part-time 21 34 16 13 10 5 2 58 24 1142
2011 Full-time 16 32 19 17 14 2 0 49 32 15703
2011 Part-time 18 32 18 15 13 3 1 52 29 1134
2008 Full-time 14 34 19 18 14 1 0 49 32 14044
2008 Part-time 15 32 23 16 10 3 1 48 27 633

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 24 28 15 14 15 3 1 54 30 15105
2019 Part-time 19 22 18 13 15 4 8 48 31 736
2017 Full-time 21 28 14 15 16 3 2 52 33 14860
2017 Part-time 20 26 17 13 12 4 8 53 29 916
2014 Full-time 14 23 16 19 24 3 2 39 45 14101
2014 Part-time 15 21 17 15 19 5 7 42 39 1142
2011 Full-time 12 25 16 19 24 2 2 39 44 15697
2011 Part-time 12 22 16 20 24 2 5 36 47 1134
2008 Full-time 16 33 15 18 16 1 1 50 35 14034
2008 Part-time 16 32 16 17 12 3 3 52 31 633

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 49 24 14 5 4 1 4 76 9 15083
2019 Part-time 40 20 15 9 8 1 8 65 18 736

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 54 9 8 5 6 2 16 78 13 15080
2019 Part-time 51 9 9 4 4 3 20 78 10 737

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 42 23 17 7 5 2 3 69 13 15068
2019 Part-time 43 20 15 7 5 2 7 70 14 738

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 39 20 17 9 7 4 4 64 18 15036
2019 Part-time 40 20 12 8 6 5 9 71 16 736

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 38 16 15 11 12 3 5 59 25 15055
2019 Part-time 33 16 16 10 11 5 10 57 25 735

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 64 15 8 3 2 3 5 86 5 15059
2019 Part-time 58 15 9 2 1 3 11 86 4 737

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 72 9 5 2 3 5 4 89 6 15031
2019 Part-time 71 8 4 2 2 3 10 91 4 739

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 73 8 4 2 2 3 9 92 4 15048
2019 Part-time 65 10 5 2 4 2 12 88 7 736

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 27 35 16 13 9 0 0 62 22 15018
2019 Part-time 22 32 19 16 11 0 1 54 27 738
2017 Full-time 25 37 15 14 9 0 1 62 23 14819
2017 Part-time 22 32 19 17 8 1 2 55 26 915
2014 Full-time 17 37 16 16 13 0 0 54 30 14103
2014 Part-time 14 31 19 18 15 0 2 47 34 1141
2011 Full-time 22 36 14 15 12 0 0 58 27 15708
2011 Part-time 16 30 18 18 15 1 2 47 34 1131

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 30 32 17 12 8 0 0 63 20 15076
2019 Part-time 24 31 20 13 11 0 1 56 24 738
2017 Full-time 28 33 17 12 9 0 1 62 21 14832
2017 Part-time 25 32 20 13 8 0 2 58 21 912
2014 Full-time 23 34 18 13 11 0 0 58 24 14104
2014 Part-time 18 30 21 16 12 1 2 49 29 1142

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 33 41 13 9 4 0 0 74 13 14922
2019 Part-time 32 41 13 10 4 0 0 73 14 735
2017 Full-time 31 40 13 10 6 0 0 71 15 14834
2017 Part-time 32 38 15 9 4 1 1 71 14 914
2014 Full-time 25 39 16 12 7 0 0 64 20 14098
2014 Part-time 29 40 14 10 6 0 1 69 16 1141
2011 Full-time 31 41 13 10 5 0 0 72 14 15696
2011 Part-time 34 41 10 9 5 1 0 76 14 1131

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 19 38 21 11 6 5 1 60 18 15083
2019 Part-time 17 35 21 16 5 5 1 55 23 733
2017 Full-time 19 34 21 12 8 6 1 56 21 14852
2017 Part-time 19 34 22 11 6 7 1 58 19 917

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 43 32 11 8 5 0 0 76 13 15083
2019 Part-time 47 30 8 9 6 0 1 78 14 735
2017 Full-time 40 34 11 8 6 0 1 74 15 14863
2017 Part-time 45 34 8 7 4 0 1 81 11 917
2014 Full-time 32 35 14 10 8 0 1 68 19 14096
2014 Part-time 40 33 12 7 5 0 2 75 13 1140
2011 Full-time 35 37 12 10 6 0 1 72 16 15712
2011 Part-time 36 36 11 9 7 1 1 73 16 1131

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 42 30 16 6 4 0 2 74 10 14993
2019 Part-time 49 29 11 5 2 0 3 81 7 736
2017 Full-time 42 32 14 6 3 0 2 76 9 14881
2017 Part-time 54 28 10 3 1 0 5 86 4 919
2014 Full-time 40 32 16 6 4 0 1 74 10 14106
2014 Part-time 56 26 10 4 1 1 3 85 5 1141
2011 Full-time 36 32 17 8 6 0 1 69 13 15708
2011 Part-time 50 28 10 5 2 0 5 82 7 1131
2008 Full-time 29 34 20 10 6 0 1 63 17 14048
2008 Part-time 39 33 17 6 4 0 2 73 10 632

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 53 19 8 4 6 2 8 80 11 15079
2019 Part-time 51 19 9 3 5 2 11 80 10 736
2017 Full-time 46 22 7 5 7 4 10 78 14 14854
2017 Part-time 53 18 8 4 3 4 10 83 8 917
2014 Full-time 41 23 9 6 9 3 9 74 17 14101
2014 Part-time 45 22 8 4 5 4 13 79 11 1139
2011 Full-time 42 27 8 7 9 2 4 74 17 15712
2011 Part-time 35 24 9 8 13 3 9 67 23 1133

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Full-time 31 32 36 15139
2019 Part-time 28 38 34 738
2017 Full-time 29 36 35 14877
2017 Part-time 28 36 36 917
2014 Full-time 29 35 36 14103
2014 Part-time 30 33 37 1142
2011 Full-time 30 37 33 15714
2011 Part-time 32 33 35 1132

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Full-time 11 37 37 5 4 6 4740
2019 Part-time 26 16 22 8 21 8 202
2017 Full-time 14 35 34 5 5 6 4277
2017 Part-time 23 14 20 9 28 7 261
2014 Full-time 15 31 37 8 9999 8 4178
2014 Part-time 21 19 25 13 9999 22 336
2011 Full-time 19 31 34 7 9999 9 4736
2011 Part-time 15 17 35 13 9999 21 359
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 45 39 9 5 2 0 0 84 7 15027
2019 Part-time 39 44 10 4 2 0 0 84 6 736
2017 Full-time 42 41 9 5 3 0 0 83 7 14851
2017 Part-time 41 42 9 6 2 0 0 84 8 919
2014 Full-time 37 42 12 5 3 0 0 79 9 14100
2014 Part-time 34 43 14 4 3 1 0 78 8 1141
2011 Full-time 35 43 12 6 4 1 0 78 10 15699
2011 Part-time 32 44 12 7 4 1 0 77 11 1132
2008 Full-time 41 40 9 5 3 1 0 82 9 14039
2008 Part-time 39 42 10 6 3 0 0 81 9 633

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 27 44 17 8 3 1 0 72 11 15093
2019 Part-time 29 44 16 6 3 2 0 74 10 738
2017 Full-time 27 44 16 8 4 1 0 72 11 14857
2017 Part-time 31 43 15 7 2 2 0 75 9 919
2014 Full-time 23 43 19 9 5 2 0 67 14 14101
2014 Part-time 27 43 15 8 3 2 0 72 12 1140
2011 Full-time 22 43 17 11 6 1 0 66 17 15701
2011 Part-time 24 42 17 8 6 2 0 69 15 1131

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 10 23 35 19 9 1 2 29 34 15090
2019 Part-time 7 19 31 23 16 2 3 41 27 737
2017 Full-time 10 22 34 18 10 2 4 29 35 14826
2017 Part-time 7 19 33 20 13 2 7 37 27 914
2014 Full-time 13 29 35 14 6 1 2 21 43 14083
2014 Part-time 9 23 29 20 11 1 5 34 35 1138
2011 Full-time 17 31 32 12 5 1 2 18 49 15684
2011 Part-time 12 24 31 18 9 2 4 28 38 1132
2008 Full-time 17 32 32 12 4 1 1 17 51 14025
2008 Part-time 14 30 30 16 6 1 3 23 46 630

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 8 16 28 26 17 3 2 46 25 15034
2019 Part-time 6 14 24 26 21 4 4 52 22 732
2017 Full-time 9 17 27 22 16 4 6 42 28 14770
2017 Part-time 7 13 27 22 19 6 7 47 22 916
2014 Full-time 13 23 31 18 9 3 3 28 39 14067
2014 Part-time 12 21 24 19 14 4 5 37 36 1142
2011 Full-time 18 25 28 16 8 2 3 25 45 15675
2011 Part-time 19 21 27 16 10 4 3 27 44 1133
2008 Full-time 18 26 28 16 7 2 2 25 46 14009
2008 Part-time 11 24 27 21 10 3 4 33 38 633

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 14 22 28 18 11 3 4 31 38 15051
2019 Part-time 10 18 25 19 17 3 8 40 32 733
2017 Full-time 14 21 27 16 11 3 7 30 39 14785
2017 Part-time 11 18 24 19 13 4 11 37 34 915
2014 Full-time 19 25 27 14 7 3 5 23 48 14069
2014 Part-time 12 20 27 16 11 3 10 32 38 1139
2011 Full-time 22 26 26 13 6 2 5 21 51 15663
2011 Part-time 16 24 23 15 8 4 10 27 46 1133
2008 Full-time 21 26 27 14 6 2 3 21 50 13997
2008 Part-time 16 24 27 17 8 2 6 27 43 633

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 9 15 29 25 16 1 4 44 25 15005
2019 Part-time 7 11 25 23 24 1 8 52 20 731
2017 Full-time 10 16 29 23 14 2 7 40 28 14745
2017 Part-time 6 11 24 24 20 1 13 52 19 908
2014 Full-time 11 19 32 22 10 1 5 34 32 14042
2014 Part-time 7 12 25 23 19 2 11 49 22 1139
2011 Full-time 14 21 31 20 9 1 4 30 37 15647
2011 Part-time 11 15 24 20 16 1 13 42 30 1130
2008 Full-time 13 22 33 20 8 1 3 29 37 13998
2008 Part-time 11 16 27 26 13 1 7 42 29 630

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 12 19 27 21 15 2 4 39 32 15051
2019 Part-time 9 16 22 23 22 1 6 48 27 734
2017 Full-time 13 19 27 18 14 2 7 35 35 14798
2017 Part-time 9 16 24 21 19 2 9 45 28 913
2014 Full-time 21 26 26 13 8 1 4 22 50 14076
2014 Part-time 14 16 24 18 18 2 9 40 33 1141
2011 Full-time 24 25 26 13 7 1 3 22 52 15686
2011 Part-time 17 18 23 16 14 2 9 34 39 1131
2008 Full-time 22 27 26 15 7 1 2 22 50 14003
2008 Part-time 16 20 25 19 11 2 6 33 40 628

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 11 19 26 22 15 4 3 40 32 15012
2019 Part-time 11 17 22 22 19 4 6 45 31 736
2017 Full-time 12 19 26 19 14 5 6 36 35 14804
2017 Part-time 11 19 23 17 16 5 9 39 34 911
2014 Full-time 12 18 27 23 12 4 6 38 33 14062
2014 Part-time 11 17 20 21 17 6 8 44 33 1139
2011 Full-time 13 18 26 22 12 3 6 37 34 15655
2011 Part-time 13 14 23 20 15 6 9 40 33 1126
2008 Full-time 16 22 27 20 9 2 4 31 40 14012
2008 Part-time 14 21 27 19 11 3 5 33 37 631

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 15 23 31 16 10 2 2 27 40 15056
2019 Part-time 13 20 30 16 15 3 4 32 36 730
2017 Full-time 16 23 31 13 9 3 5 24 42 14812
2017 Part-time 12 19 30 15 12 4 7 31 36 915
2014 Full-time 18 26 31 12 6 3 3 20 47 14072
2014 Part-time 14 21 30 13 12 5 5 28 39 1138

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 11 21 35 21 10 1 2 32 33 15081
2019 Part-time 8 20 36 22 11 1 2 34 29 735

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 16 36 21 17 8 3 0 54 25 15031
2019 Part-time 19 38 18 16 7 3 0 59 23 731

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 48 29 9 8 6 1 0 78 13 15055
2019 Part-time 46 32 10 7 4 1 0 79 11 734
2017 Full-time 46 30 8 8 6 1 0 77 15 14864
2017 Part-time 48 30 8 8 4 2 0 80 12 916
2014 Full-time 43 30 10 10 7 1 0 74 16 14095
2014 Part-time 47 31 8 9 4 2 1 80 13 1142

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 50 33 7 7 3 0 0 83 10 15053
2019 Part-time 53 33 6 5 2 0 0 87 8 734
2017 Full-time 44 39 7 6 3 0 0 83 10 14851
2017 Part-time 49 37 7 4 2 0 0 86 6 917
2014 Full-time 39 42 9 7 3 0 0 81 10 14097
2014 Part-time 44 40 7 6 2 1 0 85 8 1141

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 41 35 14 5 3 2 1 78 8 15089
2019 Part-time 37 37 15 5 2 2 1 77 8 736

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 38 38 12 7 4 2 0 77 11 15034
2019 Part-time 35 40 12 9 3 1 0 76 12 730
2017 Full-time 41 39 10 5 3 2 0 82 8 14847
2017 Part-time 43 40 10 4 1 2 0 85 5 914
2014 Full-time 37 38 13 6 3 3 0 77 9 14100
2014 Part-time 44 36 8 5 3 4 0 83 8 1140
2011 Full-time 29 38 16 7 6 4 0 70 13 15693
2011 Part-time 37 33 15 7 4 3 0 73 12 1132

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 45 34 12 4 3 3 0 81 6 15045
2019 Part-time 44 36 11 3 2 3 1 83 5 736
2017 Full-time 41 35 13 3 3 4 1 80 6 14849
2017 Part-time 42 36 13 2 2 5 0 82 4 913
2014 Full-time 39 35 14 4 3 5 1 78 7 14088
2014 Part-time 44 33 12 2 2 6 1 83 4 1142

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 50 33 9 4 3 0 0 84 7 15086
2019 Part-time 51 35 8 4 2 0 0 87 6 734
2017 Full-time 47 37 8 4 3 0 0 84 7 14881
2017 Part-time 52 36 6 5 1 0 0 88 6 916
2014 Full-time 41 38 11 6 4 0 0 79 9 14092
2014 Part-time 51 35 7 4 3 1 0 87 7 1140
2011 Full-time 33 40 14 7 6 1 0 73 13 15669
2011 Part-time 42 36 10 6 4 0 0 79 11 1131
2008 Full-time 29 41 14 9 6 1 0 71 15 14033
2008 Part-time 31 44 12 8 4 0 0 76 12 633

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 29 29 16 9 7 7 4 64 18 15075
2019 Part-time 25 29 18 8 6 8 6 63 16 738
2017 Full-time 27 30 15 10 7 6 5 64 19 14867
2017 Part-time 28 29 15 8 5 7 8 67 16 917
2014 Full-time 27 31 16 10 8 5 4 63 19 14100
2014 Part-time 28 29 16 9 4 8 5 66 15 1141

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 34 37 13 8 4 2 1 74 13 15078
2019 Part-time 33 39 11 8 4 4 2 76 12 735
2017 Full-time 37 38 11 7 4 3 1 77 11 14849
2017 Part-time 37 37 11 7 2 3 1 78 10 917
2014 Full-time 36 40 10 7 3 3 1 79 11 14102
2014 Part-time 39 37 9 7 3 4 1 81 10 1140
2011 Full-time 32 37 12 9 5 4 1 72 15 15664
2011 Part-time 36 32 11 8 5 6 1 73 15 1128
2008 Full-time 27 36 13 11 8 5 1 67 20 14031
2008 Part-time 26 35 13 11 7 5 2 66 20 633

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 35 38 16 6 3 1 0 74 10 15056
2019 Part-time 36 39 17 4 2 2 0 77 6 734

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 21 24 19 13 12 9 2 51 28 15084
2019 Part-time 21 27 20 11 8 9 5 55 22 735
2017 Full-time 19 24 17 14 13 11 3 49 31 14842
2017 Part-time 21 24 15 13 9 12 6 55 27 915
2014 Full-time 16 23 18 16 15 10 2 44 35 14101
2014 Part-time 19 25 16 12 11 13 4 53 28 1141
2011 Full-time 13 23 19 16 15 12 3 41 36 15716
2011 Part-time 16 22 20 14 10 13 4 46 30 1134

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 40 43 4 9 3 0 0 84 12 15122
2019 Part-time 45 41 4 8 3 0 0 86 10 737
2017 Full-time 38 46 4 9 3 0 0 84 12 14886
2017 Part-time 46 42 3 7 2 0 0 88 8 918
2014 Full-time 32 48 5 11 4 0 0 80 14 14102
2014 Part-time 40 45 4 8 3 0 0 85 11 1141
2011 Full-time 34 47 5 11 3 0 0 81 14 15710
2011 Part-time 42 45 3 8 2 0 0 87 10 1133
2008 Full-time 32 48 5 11 4 0 0 81 15 14039
2008 Part-time 36 45 4 11 3 0 0 82 14 632

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 41 36 7 11 5 0 0 77 16 15097
2019 Part-time 41 36 7 11 5 0 0 77 16 738
2017 Full-time 38 35 7 12 8 0 0 73 19 14877
2017 Part-time 42 35 7 11 5 0 0 77 16 919
2014 Full-time 35 36 8 12 8 0 0 72 20 14093
2014 Part-time 39 35 8 11 7 0 0 73 19 1141
2011 Full-time 37 39 8 10 6 0 0 77 15 15688
2011 Part-time 39 38 7 10 5 0 0 77 15 1131

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 44 36 9 7 3 0 0 81 10 14997
2019 Part-time 42 38 8 8 4 0 0 80 11 734
2017 Full-time 44 37 8 7 3 0 0 81 10 14843
2017 Part-time 44 37 9 8 2 0 0 81 10 915
2014 Full-time 36 40 10 9 4 0 0 77 13 14091
2014 Part-time 38 39 9 9 4 0 0 78 14 1139

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 69 17 5 5 2 0 2 88 7 15086
2019 Part-time 71 18 4 3 2 0 1 90 5 740
2017 Full-time 69 18 5 5 3 0 1 88 8 14869
2017 Part-time 72 15 5 5 2 0 2 89 6 919
2014 Full-time 64 20 5 6 3 0 1 85 9 14090
2014 Part-time 71 16 4 4 2 0 2 89 6 1141
2011 Full-time 65 19 5 7 3 0 1 85 10 15710
2011 Part-time 76 13 3 4 2 0 1 90 6 1135
2008 Full-time 67 18 4 6 3 0 1 86 10 14023
2008 Part-time 78 12 3 3 3 0 0 90 7 630

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 71 15 6 3 2 0 3 88 6 15088
2019 Part-time 72 13 6 3 2 0 5 89 5 737
2017 Full-time 70 15 5 4 2 0 4 89 6 14864
2017 Part-time 71 13 4 3 2 0 6 90 5 917
2014 Full-time 70 15 5 4 3 0 4 89 7 14102
2014 Part-time 74 12 4 2 2 0 5 91 4 1139
2011 Full-time 68 15 5 4 3 0 4 87 8 15709
2011 Part-time 75 12 4 3 2 0 4 91 5 1130
2008 Full-time 67 13 5 4 4 1 6 86 9 14034
2008 Part-time 72 10 4 3 2 1 7 90 5 632

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 81 10 3 1 1 0 3 94 3 15024
2019 Part-time 81 10 3 1 2 0 3 95 3 729
2017 Full-time 79 11 3 1 2 0 3 94 3 14860
2017 Part-time 81 10 3 2 1 0 3 94 3 916
2014 Full-time 77 13 3 1 2 0 3 93 4 14099
2014 Part-time 80 10 3 1 1 0 4 95 2 1141
2011 Full-time 77 12 3 2 2 0 3 92 4 15706
2011 Part-time 84 8 2 1 1 0 3 96 2 1130
2008 Full-time 78 8 3 2 3 1 6 92 5 14030
2008 Part-time 81 6 2 2 2 1 6 94 4 633

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 41 18 10 6 6 15 5 73 14 15116
2019 Part-time 42 12 8 5 6 23 4 74 15 736

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 32 46 10 7 2 1 1 80 10 15046
2019 Part-time 22 50 9 8 4 1 6 78 12 731

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 53 28 9 2 1 5 2 87 4 15051
2019 Part-time 45 31 9 2 1 8 4 86 4 732

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 13 87 15105
2019 Part-time 8 92 737

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 51 49 1998
2019 Part-time 49 51 60

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 56 44 1998
2019 Part-time 48 52 60

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 13 87 1998
2019 Part-time 22 78 60

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 39 61 1971
2019 Part-time 41 59 60

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 38 62 1971
2019 Part-time 42 58 60

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 44 56 1971
2019 Part-time 41 59 60

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 40 60 1971
2019 Part-time 30 70 60

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 25 75 1971
2019 Part-time 18 82 60

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 55 45 1971
2019 Part-time 52 48 60

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 34 66 1971
2019 Part-time 31 69 60

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 1 99 1971
2019 Part-time 0 100 60

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 9 91 1971
2019 Part-time 14 86 60

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 11 89 1971
2019 Part-time 8 92 60

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 47 53 1971
2019 Part-time 42 58 60

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 24 76 1971
2019 Part-time 28 72 60

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 16 84 1971
2019 Part-time 12 88 60

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 54 46 1957
2019 Part-time 51 49 60

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 25 75 1957
2019 Part-time 33 67 60

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 20 80 1957
2019 Part-time 12 88 60

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 14 86 1957
2019 Part-time 18 82 60

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 11 89 1957
2019 Part-time 11 89 60

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 26 74 1957
2019 Part-time 14 86 60

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 17 83 15081
2019 Part-time 13 87 740

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 18 16 19 7 6 26 8 51 20 15110
2019 Part-time 18 12 19 6 4 30 11 50 18 739
2017 Full-time 16 16 18 6 7 28 10 50 20 14878
2017 Part-time 17 15 17 4 3 32 11 56 14 918
2014 Full-time 13 16 20 7 6 30 8 47 20 14101
2014 Part-time 14 14 16 4 4 35 13 53 16 1141

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 35 30 16 6 5 8 1 72 11 15121
2019 Part-time 36 31 14 5 3 9 2 75 9 738
2017 Full-time 29 30 17 6 5 11 1 68 13 14852
2017 Part-time 30 31 16 4 2 14 2 73 8 911
2014 Full-time 23 29 20 6 5 16 1 62 13 14101
2014 Part-time 26 29 16 4 3 19 3 70 9 1142
2011 Full-time 28 35 17 7 4 9 0 69 12 15696
2011 Part-time 35 35 13 4 2 10 0 78 7 1129

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 8 92 15094
2019 Part-time 7 93 736

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 34 66 1103
2019 Part-time 26 74 45

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 75 25 1103
2019 Part-time 76 24 45

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 7 93 1103
2019 Part-time 0 100 45

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 13 87 1103
2019 Part-time 13 87 45

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 28 72 1078
2019 Part-time 24 76 45

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 21 79 1078
2019 Part-time 21 79 45

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 17 83 1078
2019 Part-time 13 87 45

Question 68d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 7 93 1078
2019 Part-time 10 90 45

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 29 71 1078
2019 Part-time 20 80 45

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 3 97 1078
2019 Part-time 0 100 45

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 18 82 1078
2019 Part-time 24 76 45

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 21 79 1078
2019 Part-time 19 81 45

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 19 81 1078
2019 Part-time 20 80 45

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 29 71 1068
2019 Part-time 20 80 45

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 12 88 1068
2019 Part-time 15 85 45

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 3 97 1068
2019 Part-time 0 100 45

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 17 83 1068
2019 Part-time 14 86 45

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 5 95 1068
2019 Part-time 0 100 45

Question 69h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 9 91 1068
2019 Part-time 0 100 45

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 48 52 1068
2019 Part-time 62 38 45

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 9 91 15089
2019 Part-time 8 92 740

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 20 15 20 4 4 30 8 56 12 15088
2019 Part-time 18 13 18 4 3 35 8 56 13 740
2017 Full-time 17 16 19 3 3 32 9 57 11 14870
2017 Part-time 19 16 18 2 1 34 11 62 6 917
2014 Full-time 14 16 21 3 3 35 8 53 11 14098
2014 Part-time 15 14 17 2 2 39 10 57 9 1139

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 38 28 16 4 3 10 1 74 8 15083
2019 Part-time 38 29 13 3 2 12 2 78 7 736
2017 Full-time 33 30 16 3 3 13 2 74 7 14852
2017 Part-time 32 30 15 3 1 15 4 77 5 919
2014 Full-time 25 29 19 3 3 19 2 69 8 14094
2014 Part-time 29 30 13 2 2 21 2 77 6 1139
2011 Full-time 32 36 15 4 2 10 0 76 7 15679
2011 Part-time 40 34 11 2 2 10 0 83 5 1134

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 22 78 15114
2019 Part-time 29 71 739
2017 Full-time 22 78 14859
2017 Part-time 25 75 918
2014 Full-time 19 81 14066
2014 Part-time 23 77 1138

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 84 16 3284
2019 Part-time 85 15 213
2017 Full-time 80 20 3243
2017 Part-time 84 16 233
2014 Full-time 76 24 2713
2014 Part-time 84 16 268

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 47 33 6 10 4 1 0 81 13 2689
2019 Part-time 49 33 5 10 3 0 0 82 13 181
2017 Full-time 44 36 6 9 4 1 0 81 13 2598
2017 Part-time 50 32 6 8 2 1 0 83 11 198
2014 Full-time 44 35 6 9 5 0 0 79 15 2069
2014 Part-time 50 31 6 9 3 0 0 82 12 226
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 59 23 9 3 4 1 0 84 7 15108
2019 Part-time 57 24 10 4 2 2 0 83 6 739
2017 Full-time 54 26 10 4 4 2 0 82 8 14861
2017 Part-time 58 26 9 3 2 1 0 85 6 918

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 21 48 13 12 3 1 1 71 16 2604
2019 Part-time 24 57 7 6 6 0 0 81 13 16

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 33 41 13 8 4 2 0 75 12 15065
2019 Part-time 33 40 14 6 4 2 0 76 10 734
2017 Full-time 28 41 14 8 5 3 0 72 14 14871
2017 Part-time 25 41 16 8 5 6 0 70 14 914

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 24 36 17 14 9 1 0 61 23 15102
2019 Part-time 26 35 17 13 8 1 0 62 21 739
2017 Full-time 18 39 17 14 9 2 0 58 24 14868
2017 Part-time 20 41 16 13 8 2 0 62 22 915

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 18 24 21 15 21 0 1 42 36 15127
2019 Part-time 13 18 23 17 28 0 1 31 46 738
2017 Full-time 18 22 19 16 22 0 2 41 39 14851
2017 Part-time 13 20 19 14 33 0 1 33 47 919

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 19 27 26 15 11 0 1 47 27 15107
2019 Part-time 28 25 24 13 9 0 2 54 22 739
2017 Full-time 18 25 27 16 12 0 2 44 29 14852
2017 Part-time 27 26 24 12 9 0 2 54 21 919

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 28 28 21 12 8 1 3 57 21 15038
2019 Part-time 36 22 19 9 7 1 5 62 17 730
2017 Full-time 24 26 22 13 10 1 5 52 25 14824
2017 Part-time 34 26 17 9 6 1 8 65 16 915

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 22 25 22 15 13 1 2 48 29 15040
2019 Part-time 27 23 22 13 13 1 2 51 27 732
2017 Full-time 22 23 22 15 13 2 3 47 30 14855
2017 Part-time 25 24 22 13 12 1 3 51 26 918

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 56 20 9 4 3 1 8 83 7 15047
2019 Part-time 60 16 5 2 1 0 14 89 5 735
2017 Full-time 48 21 11 4 3 1 12 79 9 14838
2017 Part-time 53 18 8 1 2 1 18 87 4 917

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 33 29 19 9 8 0 1 63 18 15090
2019 Part-time 35 23 19 13 8 0 2 59 21 739
2017 Full-time 28 29 22 12 8 0 1 58 20 14826
2017 Part-time 31 28 20 12 7 0 2 61 19 915

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 28 33 21 10 6 1 2 62 16 15061
2019 Part-time 31 31 19 9 5 1 3 65 14 738
2017 Full-time 27 31 21 11 6 1 2 60 18 14824
2017 Part-time 31 30 22 8 4 1 4 64 13 914

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 25 32 22 12 7 1 1 58 19 15052
2019 Part-time 33 28 17 13 6 1 3 64 19 738
2017 Full-time 23 30 23 13 8 1 2 55 21 14814
2017 Part-time 29 31 20 10 4 2 4 63 15 912

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 31 31 19 11 6 1 1 64 17 15030
2019 Part-time 41 27 17 8 4 1 2 69 13 737
2017 Full-time 30 30 20 11 7 1 2 62 18 14818
2017 Part-time 34 33 17 7 3 2 4 72 11 915

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 40 27 15 9 7 1 1 69 16 15029
2019 Part-time 43 25 15 9 6 0 2 70 15 738

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 28 29 21 12 8 0 1 58 20 15002
2019 Part-time 30 24 21 14 9 0 2 55 24 737
2017 Full-time 24 30 23 13 9 1 2 55 22 14796
2017 Part-time 27 28 20 13 9 1 3 56 23 912

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 49 24 13 6 5 0 2 75 11 15011
2019 Part-time 48 25 14 6 5 0 2 75 11 738
2017 Full-time 48 24 14 7 5 0 2 74 12 14844
2017 Part-time 47 25 16 6 3 0 3 74 9 914

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 68 14 6 2 2 1 7 88 5 15023
2019 Part-time 63 15 8 4 2 1 8 85 7 732
2017 Full-time 69 13 6 4 4 1 4 86 8 14851
2017 Part-time 73 11 5 2 2 1 5 90 5 916

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 70 12 6 4 4 1 3 85 8 15056
2019 Part-time 73 11 6 3 3 1 3 87 6 738
2017 Full-time 56 25 9 4 3 0 3 84 6 14840
2017 Part-time 61 22 7 3 2 1 4 87 5 916

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 58 24 9 4 2 0 2 84 6 15008
2019 Part-time 62 24 6 3 2 1 2 89 5 738
2017 Full-time 61 18 8 5 4 1 3 82 9 14838
2017 Part-time 64 18 6 4 3 1 4 86 7 917

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 61 18 9 5 5 0 2 81 10 14985
2019 Part-time 63 18 8 4 3 1 2 84 8 737
2017 Full-time 53 10 4 2 1 0 30 89 4 14831
2017 Part-time 59 4 2 1 1 1 33 95 2 914

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 56 10 4 2 1 0 27 90 4 14957
2019 Part-time 56 3 2 1 1 1 37 95 2 733
2017 Full-time 61 17 8 3 2 1 8 86 6 14765
2017 Part-time 59 17 9 4 3 1 9 83 7 913

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 64 17 8 3 2 0 6 86 6 15019
2019 Part-time 57 19 9 5 3 1 7 82 8 739
2017 Full-time 56 17 9 6 7 1 5 77 14 14859
2017 Part-time 52 16 9 6 9 1 8 74 16 915

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 63 15 8 4 5 1 4 82 10 15064
2019 Part-time 57 14 10 6 6 1 6 76 13 740
2017 Full-time 45 30 14 5 3 0 3 78 8 14829
2017 Part-time 45 29 14 5 2 0 5 78 8 916

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 48 28 13 5 3 0 2 78 8 15031
2019 Part-time 45 24 18 6 4 0 2 70 11 739

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 15 33 34 13 5 0 0 48 18 15118
2019 Part-time 19 30 35 12 5 0 0 49 17 740
2017 Full-time 11 30 38 14 7 0 0 41 21 14874
2017 Part-time 15 32 36 11 5 0 0 47 16 919

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 12 20 37 21 9 0 0 30 33 15008
2019 Part-time 14 21 35 17 12 0 0 29 35 734
2017 Full-time 10 21 39 20 9 0 0 29 32 14838
2017 Part-time 9 19 37 21 13 0 1 34 28 913
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 19 30 23 13 14 1 1 20 80 15047
2019 Part-time 10 25 24 19 21 1 0 10 90 731
2017 Full-time 29 23 19 12 14 2 1 30 70 14882
2017 Part-time 16 18 19 18 27 3 0 16 84 918

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 64 36 11886
2019 Part-time 76 24 648

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 35 65 11699
2019 Part-time 27 73 638

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 33 18 17 11 14 1 6 56 26 14901
2019 Part-time 37 15 15 11 10 0 12 60 23 724

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 9 20 18 18 25 2 8 32 48 11692
2019 Part-time 11 23 14 22 25 1 5 36 50 635
2017 Full-time 10 21 15 17 27 2 9 34 49 9987
2017 Part-time 12 23 13 17 27 2 6 38 47 750

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 4 12 15 20 40 2 7 18 66 11692
2019 Part-time 5 16 12 21 40 1 5 22 65 634
2017 Full-time 3 8 11 17 52 2 7 12 76 9987
2017 Part-time 4 9 12 17 51 2 5 14 73 751
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