2019 Public Service Employee Survey Results by Theme for Canada Revenue Agency by Question 94. Please indicate your occupational group and level. Occupational group and level - ES

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 ES 31 46 12 8 3 0 0 77 11 261
2019 ES-02 19 44 14 14 8 0 0 64 22 36
2019 ES-03 32 47 11 8 3 0 0 79 11 38
2019 ES-04 40 43 10 5 1 1 0 84 7 93
2019 ES-05 26 51 14 7 3 0 0 77 9 74
2019 ES-06 38 31 23 8 0 0 0 69 8 13
2018 ES 31 45 14 6 3 0 0 76 10 242
2018 ES-02 32 37 21 11 0 0 0 68 11 19
2018 ES-03 18 48 18 9 7 0 0 66 16 44
2018 ES-04 40 40 10 6 5 0 0 80 10 88
2018 ES-05 28 50 17 3 2 0 0 78 5 58
2018 ES-06 24 62 5 10 0 0 0 86 10 21
2017 ES 28 49 11 8 4 0 0 77 12 212
2017 ES-02 14 64 7 11 4 0 0 79 14 28
2017 ES-03 25 50 8 14 3 0 0 75 17 36
2017 ES-04 30 46 11 8 5 0 0 76 13 76
2017 ES-05 28 48 13 6 4 0 0 76 11 46
2017 ES-06 38 52 10 0 0 0 0 90 0 21
2014 ES 30 44 12 8 5 0 1 75 13 165
2014 ES-03 28 48 8 8 8 0 0 76 16 25
2014 ES-04 21 51 15 11 2 0 0 72 13 62
2014 ES-05 39 37 7 7 11 0 0 76 17 46
2014 ES-06 80 20 0 0 0 0 0 100 0 10
2011 ES 29 42 19 8 3 0 0 71 11 151
2011 ES-03 38 48 5 10 0 0 0 86 10 21
2011 ES-04 23 41 20 13 4 0 0 64 16 56
2011 ES-05 32 39 22 5 2 0 0 71 7 41
2011 ES-06 30 40 20 10 0 0 0 70 10 10
2008 ES 25 47 13 9 7 0 0 71 16 122
2008 ES-03 33 44 6 11 6 0 0 78 17 18
2008 ES-04 19 48 17 10 7 0 0 67 17 42
2008 ES-05 26 42 16 13 3 0 0 68 16 38

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 ES 33 41 14 7 5 0 0 75 11 261
2019 ES-02 22 50 19 8 0 0 0 72 8 36
2019 ES-03 44 36 15 3 3 0 0 79 5 39
2019 ES-04 37 45 10 3 5 0 0 82 9 92
2019 ES-05 31 42 14 8 5 0 0 73 14 74
2019 ES-06 31 15 31 23 0 0 0 46 23 13
2018 ES 32 41 14 10 3 1 0 73 13 240
2018 ES-02 20 50 15 15 0 0 0 70 15 20
2018 ES-03 33 35 19 9 2 2 0 69 12 43
2018 ES-04 32 40 15 8 5 0 0 72 13 87
2018 ES-05 32 40 11 14 2 2 0 73 16 57
2018 ES-06 27 55 5 14 0 0 0 82 14 22
2017 ES 33 44 10 9 5 0 0 77 13 211
2017 ES-02 29 50 11 11 0 0 0 79 11 28
2017 ES-03 20 53 11 11 6 0 0 72 17 36
2017 ES-04 35 40 12 9 4 0 0 75 13 75
2017 ES-05 35 46 6 4 9 0 0 81 13 46
2017 ES-06 52 33 5 5 5 0 0 86 10 21

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 ES 43 40 12 3 2 0 0 83 5 258
2019 ES-02 31 33 28 6 3 0 0 64 8 36
2019 ES-03 46 38 10 3 3 0 0 85 5 39
2019 ES-04 49 39 10 1 1 0 0 88 2 90
2019 ES-05 41 42 11 5 0 0 0 84 5 73
2019 ES-06 54 38 8 0 0 0 0 92 0 13
2018 ES 46 32 16 4 1 1 0 79 5 238
2018 ES-02 30 40 20 10 0 0 0 70 10 20
2018 ES-03 35 33 21 7 2 2 0 69 10 43
2018 ES-04 56 29 12 3 0 0 0 85 3 86
2018 ES-05 47 30 18 2 2 2 0 79 4 57
2018 ES-06 48 38 10 5 0 0 0 86 5 21
2017 ES 45 38 11 5 0 0 0 83 6 211
2017 ES-02 29 57 11 4 0 0 0 86 4 28
2017 ES-03 39 42 17 3 0 0 0 81 3 36
2017 ES-04 49 31 11 9 0 0 0 80 9 75
2017 ES-05 48 41 6 2 2 0 0 89 4 46
2017 ES-06 53 33 10 5 0 0 0 86 5 21
2014 ES 56 28 10 2 2 0 1 85 5 165
2014 ES-03 44 44 8 0 4 0 0 88 4 25
2014 ES-04 55 32 5 5 3 0 0 87 8 62
2014 ES-05 59 22 15 2 2 0 0 80 4 46
2014 ES-06 100 0 0 0 0 0 0 100 0 10
2011 ES 56 28 12 3 1 0 0 85 3 151
2011 ES-03 67 19 10 5 0 0 0 86 5 21
2011 ES-04 54 30 13 4 0 0 0 84 4 56
2011 ES-05 51 32 12 2 2 0 0 83 5 41
2011 ES-06 50 40 10 0 0 0 0 90 0 10

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 ES 33 47 13 5 2 0 0 80 7 261
2019 ES-02 22 56 14 6 3 0 0 78 8 36
2019 ES-03 33 46 10 5 5 0 0 79 10 39
2019 ES-04 39 47 11 2 1 0 0 86 3 93
2019 ES-05 32 47 16 5 0 0 0 78 5 73
2019 ES-06 38 31 31 0 0 0 0 69 0 13
2018 ES 39 41 11 7 2 1 0 80 9 240
2018 ES-02 40 35 20 5 0 0 0 75 5 20
2018 ES-03 35 33 21 2 7 2 0 69 10 43
2018 ES-04 47 38 2 11 1 0 0 85 13 87
2018 ES-05 26 51 14 7 0 2 0 79 7 57
2018 ES-06 41 55 5 0 0 0 0 95 0 22
2017 ES 37 43 10 5 4 0 0 80 10 210
2017 ES-02 36 50 11 0 4 0 0 86 4 28
2017 ES-03 29 46 9 11 6 0 0 74 17 35
2017 ES-04 35 43 12 7 4 0 0 77 11 75
2017 ES-05 41 41 6 4 6 0 0 83 11 46
2017 ES-06 53 38 10 0 0 0 0 90 0 21
2014 ES 39 40 8 8 4 1 1 80 12 165
2014 ES-03 32 48 8 4 8 0 0 80 12 25
2014 ES-04 37 40 6 13 2 2 0 79 15 62
2014 ES-05 41 35 13 4 7 0 0 76 11 46
2014 ES-06 80 20 0 0 0 0 0 100 0 10
2011 ES 42 37 13 7 2 0 0 79 9 151
2011 ES-03 48 38 5 10 0 0 0 86 10 21
2011 ES-04 34 41 11 13 2 0 0 75 14 56
2011 ES-05 44 37 17 0 2 0 0 80 2 41
2011 ES-06 70 10 20 0 0 0 0 80 0 10
2008 ES 33 49 10 4 5 0 0 81 9 123
2008 ES-03 39 44 6 6 6 0 0 83 11 18
2008 ES-04 29 60 5 2 5 0 0 88 7 42
2008 ES-05 32 42 18 5 3 0 0 74 8 38

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 ES 42 33 14 7 4 1 0 75 11 260
2019 ES-02 54 20 14 6 3 3 0 76 9 35
2019 ES-03 44 23 23 5 5 0 0 67 10 39
2019 ES-04 43 40 9 3 4 1 0 84 8 93
2019 ES-05 37 37 14 10 3 0 0 74 12 73
2019 ES-06 31 23 31 15 0 0 0 54 15 13
2018 ES 43 33 14 7 1 0 0 77 9 242
2018 ES-02 55 40 5 0 0 0 0 95 0 20
2018 ES-03 45 30 11 11 0 2 0 77 12 44
2018 ES-04 47 40 8 5 1 0 0 86 6 86
2018 ES-05 29 33 22 12 3 0 0 62 16 58
2018 ES-06 36 27 27 9 0 0 0 64 9 22
2017 ES 37 35 19 7 3 0 0 71 10 211
2017 ES-02 54 39 0 7 0 0 0 93 7 28
2017 ES-03 37 34 17 9 3 0 0 72 11 35
2017 ES-04 34 34 22 7 3 0 0 68 9 76
2017 ES-05 29 37 19 6 9 0 0 65 15 46
2017 ES-06 43 29 24 5 0 0 0 71 5 21
2014 ES 38 31 12 12 5 1 1 70 17 165
2014 ES-03 36 36 8 8 8 4 0 75 17 25
2014 ES-04 37 36 10 15 3 0 0 73 18 62
2014 ES-05 33 26 20 15 7 0 0 59 22 46
2014 ES-06 60 20 20 0 0 0 0 80 0 10
2011 ES 26 44 19 7 3 1 0 71 11 151
2011 ES-03 24 48 19 10 0 0 0 71 10 21
2011 ES-04 21 43 21 5 7 2 0 65 13 56
2011 ES-05 27 39 24 7 2 0 0 66 10 41
2011 ES-06 40 30 20 10 0 0 0 70 10 10

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 ES 35 39 15 6 4 1 0 75 10 262
2019 ES-02 42 25 22 6 3 3 0 69 9 36
2019 ES-03 38 33 21 3 5 0 0 72 8 39
2019 ES-04 38 44 12 2 3 1 0 83 5 93
2019 ES-05 28 47 12 8 4 0 0 76 12 74
2019 ES-06 31 15 31 23 0 0 0 46 23 13
2018 ES 40 34 16 8 2 1 0 74 10 241
2018 ES-02 55 30 15 0 0 0 0 85 0 20
2018 ES-03 45 23 14 14 2 2 0 70 16 44
2018 ES-04 44 38 11 7 1 0 0 81 8 85
2018 ES-05 24 38 22 10 3 2 0 63 14 58
2018 ES-06 41 32 18 9 0 0 0 73 9 22
2017 ES 37 39 14 7 3 0 0 76 10 211
2017 ES-02 46 36 14 4 0 0 0 82 4 28
2017 ES-03 37 37 9 11 3 3 0 77 15 35
2017 ES-04 37 42 11 9 1 0 0 79 11 76
2017 ES-05 33 39 17 2 9 0 0 72 11 46
2017 ES-06 38 33 19 9 0 0 0 71 9 21
2014 ES 37 35 12 13 1 1 1 73 15 165
2014 ES-03 40 32 16 4 4 4 0 75 8 25
2014 ES-04 32 44 8 15 2 0 0 76 16 62
2014 ES-05 30 32 20 17 0 0 0 63 17 46
2014 ES-06 70 20 10 0 0 0 0 90 0 10
2011 ES 30 43 17 6 3 1 0 74 9 151
2011 ES-03 33 43 19 5 0 0 0 76 5 21
2011 ES-04 25 39 23 7 4 2 0 65 11 56
2011 ES-05 27 46 20 5 2 0 0 73 7 41
2011 ES-06 40 50 0 10 0 0 0 90 10 10
2008 ES 29 41 15 7 7 0 0 70 15 123
2008 ES-03 50 22 22 6 0 0 0 72 6 18
2008 ES-04 24 50 17 7 2 0 0 74 10 42
2008 ES-05 18 47 18 8 8 0 0 66 16 38

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 ES 28 22 22 17 7 4 0 53 25 261
2019 ES-02 22 28 22 19 6 3 0 51 26 36
2019 ES-03 29 21 34 11 5 0 0 50 16 38
2019 ES-04 33 22 20 15 6 3 0 57 22 93
2019 ES-05 24 24 20 15 8 8 0 53 25 74
2019 ES-06 31 8 8 46 8 0 0 38 54 13
2018 ES 29 25 21 15 5 5 0 57 21 243
2018 ES-02 30 30 20 15 5 0 0 60 20 20
2018 ES-03 32 23 14 16 5 11 0 62 23 44
2018 ES-04 30 25 24 14 5 2 0 56 19 87
2018 ES-05 21 33 19 14 7 7 0 57 22 58
2018 ES-06 36 14 18 23 9 0 0 50 32 22
2017 ES 26 24 20 18 8 4 0 52 27 212
2017 ES-02 29 29 25 7 4 7 0 62 12 28
2017 ES-03 20 25 17 17 17 6 0 47 35 36
2017 ES-04 24 21 17 25 9 4 0 47 36 76
2017 ES-05 26 26 26 13 6 2 0 53 20 46
2017 ES-06 38 29 14 14 5 0 0 67 19 21
2014 ES 23 28 16 15 12 5 1 54 28 165
2014 ES-03 28 36 12 8 16 0 0 64 24 25
2014 ES-04 21 32 14 15 13 5 0 56 29 62
2014 ES-05 22 22 20 17 11 9 0 47 31 46
2014 ES-06 20 70 0 10 0 0 0 90 10 10
2011 ES 24 29 20 15 10 3 0 54 25 151
2011 ES-03 19 33 19 19 10 0 0 52 29 21
2011 ES-04 18 25 20 20 14 4 0 44 35 56
2011 ES-05 27 34 27 5 5 2 0 63 10 41
2011 ES-06 30 30 0 30 10 0 0 60 40 10
2008 ES 19 26 20 20 9 7 0 48 31 123
2008 ES-03 28 17 22 11 0 22 0 57 14 18
2008 ES-04 17 31 19 21 7 5 0 50 30 42
2008 ES-05 8 34 16 26 8 8 0 46 37 38
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 ES 55 29 10 2 3 0 1 84 5 261
2019 ES-02 50 28 17 3 3 0 0 78 6 36
2019 ES-03 58 21 16 0 3 0 3 81 3 38
2019 ES-04 58 30 6 1 3 0 1 89 4 93
2019 ES-05 55 27 11 3 3 0 1 84 5 74
2019 ES-06 46 38 8 8 0 0 0 85 8 13

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 ES 57 29 7 2 4 1 1 87 7 259
2019 ES-02 61 25 11 0 3 0 0 86 3 36
2019 ES-03 65 27 5 0 3 0 0 92 3 37
2019 ES-04 58 30 2 3 4 1 1 90 8 92
2019 ES-05 50 31 7 3 7 1 1 83 10 74
2019 ES-06 54 23 23 0 0 0 0 77 0 13
2018 ES 50 30 7 6 2 3 2 84 8 243
2018 ES-02 60 25 10 0 0 5 0 89 0 20
2018 ES-03 37 33 9 5 2 2 12 81 8 43
2018 ES-04 53 30 6 6 2 3 0 86 8 88
2018 ES-05 50 26 5 10 3 5 0 80 15 58
2018 ES-06 50 41 9 0 0 0 0 91 0 22
2017 ES 51 30 9 5 3 1 1 83 8 212
2017 ES-02 57 29 7 4 0 0 4 89 4 28
2017 ES-03 45 33 8 0 6 6 3 85 6 36
2017 ES-04 46 30 11 8 4 1 0 77 12 76
2017 ES-05 52 26 13 6 2 0 0 78 9 46
2017 ES-06 62 38 0 0 0 0 0 100 0 21
2014 ES 47 30 10 5 6 0 2 78 11 165
2014 ES-03 44 28 20 4 4 0 0 72 8 25
2014 ES-04 36 34 13 11 6 0 0 69 18 62
2014 ES-05 54 32 4 0 4 0 4 91 5 46
2014 ES-06 70 10 20 0 0 0 0 80 0 10
2011 ES 44 34 10 3 5 4 1 81 8 151
2011 ES-03 33 57 5 0 5 0 0 90 5 21
2011 ES-04 32 30 14 5 7 9 2 70 14 56
2011 ES-05 46 41 10 2 0 0 0 88 2 41
2011 ES-06 70 10 0 0 20 0 0 80 20 10
2008 ES 40 35 11 6 6 2 0 77 12 123
2008 ES-03 39 44 0 6 6 6 0 88 12 18
2008 ES-04 31 38 14 10 5 2 0 71 15 42
2008 ES-05 47 26 13 3 11 0 0 74 13 38

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 ES 52 32 5 3 7 0 0 85 10 260
2019 ES-02 64 28 3 0 6 0 0 92 6 36
2019 ES-03 66 21 8 3 3 0 0 87 5 38
2019 ES-04 53 32 4 2 9 0 0 85 11 93
2019 ES-05 45 37 4 4 8 1 0 83 13 73
2019 ES-06 23 46 8 15 8 0 0 69 23 13
2018 ES 44 36 9 6 3 0 1 81 10 242
2018 ES-02 55 30 5 10 0 0 0 85 10 20
2018 ES-03 36 31 17 5 5 0 7 72 10 42
2018 ES-04 43 47 5 3 2 0 0 90 6 88
2018 ES-05 48 26 10 9 5 2 0 75 14 58
2018 ES-06 41 32 14 14 0 0 0 73 14 22
2017 ES 52 30 7 6 4 0 0 83 10 210
2017 ES-02 50 43 4 4 0 0 0 93 4 28
2017 ES-03 40 34 17 3 3 0 3 77 6 35
2017 ES-04 53 26 7 7 8 0 0 79 15 76
2017 ES-05 61 24 6 6 2 0 0 85 9 46
2017 ES-06 50 40 0 10 0 0 0 90 10 20
2014 ES 44 30 8 8 7 1 1 75 16 165
2014 ES-03 44 36 16 0 4 0 0 80 4 25
2014 ES-04 36 34 8 11 11 0 0 69 22 62
2014 ES-05 50 26 9 9 4 2 0 78 13 46
2014 ES-06 60 30 0 10 0 0 0 90 10 10
2011 ES 44 36 8 9 3 0 0 80 12 151
2011 ES-03 33 52 10 5 0 0 0 86 5 21
2011 ES-04 36 39 5 14 5 0 0 75 20 56
2011 ES-05 44 37 15 2 2 0 0 80 5 41
2011 ES-06 70 10 0 10 10 0 0 80 20 10
2008 ES 37 41 4 8 8 1 0 80 16 123
2008 ES-03 39 50 6 6 0 0 0 89 6 18
2008 ES-04 26 52 5 10 7 0 0 79 17 42
2008 ES-05 39 37 3 8 13 0 0 76 21 38

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 ES 58 28 5 5 5 0 0 86 9 262
2019 ES-02 61 33 0 3 3 0 0 94 6 36
2019 ES-03 59 31 8 0 3 0 0 90 3 39
2019 ES-04 61 25 4 2 8 0 0 86 10 93
2019 ES-05 54 28 4 11 3 0 0 82 14 74
2019 ES-06 46 31 15 8 0 0 0 77 8 13
2018 ES 51 30 8 6 3 1 1 82 9 243
2018 ES-02 50 30 5 15 0 0 0 80 15 20
2018 ES-03 40 30 9 9 7 0 5 73 17 43
2018 ES-04 56 31 9 2 2 0 0 86 5 88
2018 ES-05 55 26 5 7 3 3 0 84 11 58
2018 ES-06 41 36 14 5 5 0 0 77 9 22
2017 ES 58 24 9 5 3 0 0 82 9 211
2017 ES-02 54 25 11 11 0 0 0 79 11 28
2017 ES-03 50 28 14 3 6 0 0 78 8 36
2017 ES-04 60 20 9 5 5 0 0 80 11 76
2017 ES-05 54 28 11 4 2 0 0 83 6 46
2017 ES-06 65 30 0 5 0 0 0 95 5 20
2014 ES 49 28 12 5 7 0 1 77 12 165
2014 ES-03 64 16 16 0 4 0 0 80 4 25
2014 ES-04 32 37 13 8 10 0 0 69 18 62
2014 ES-05 57 26 11 2 4 0 0 83 7 46
2014 ES-06 70 10 10 10 0 0 0 80 10 10

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 ES 34 30 14 8 6 7 1 70 15 261
2019 ES-02 53 22 17 0 6 3 0 77 6 36
2019 ES-03 42 32 5 5 5 5 5 82 12 38
2019 ES-04 38 30 13 6 4 9 0 74 12 93
2019 ES-05 22 31 18 15 8 7 0 57 25 74
2019 ES-06 15 54 8 15 0 8 0 75 17 13
2018 ES 29 38 14 6 5 8 0 72 12 244
2018 ES-02 35 35 10 0 0 20 0 88 0 20
2018 ES-03 34 34 16 0 7 9 0 75 8 44
2018 ES-04 31 48 11 3 3 3 0 81 7 88
2018 ES-05 16 31 21 14 10 9 0 51 26 58
2018 ES-06 45 18 14 14 0 9 0 70 15 22
2017 ES 35 29 18 6 5 8 0 69 11 212
2017 ES-02 54 36 7 0 0 4 0 93 0 28
2017 ES-03 36 22 19 6 6 11 0 66 12 36
2017 ES-04 33 32 17 7 4 8 0 70 11 76
2017 ES-05 22 24 28 9 11 6 0 49 21 46
2017 ES-06 47 33 10 5 0 5 0 85 5 21
2014 ES 33 30 10 12 7 8 1 69 20 165
2014 ES-03 36 28 8 12 8 4 4 70 22 25
2014 ES-04 26 37 10 13 5 10 0 70 20 62
2014 ES-05 37 24 13 11 11 4 0 64 23 46
2014 ES-06 50 30 0 0 0 20 0 100 0 10
2011 ES 23 35 25 8 3 5 1 62 12 150
2011 ES-03 19 38 24 10 0 10 0 63 11 21
2011 ES-04 18 34 27 9 4 9 0 57 14 56
2011 ES-05 13 43 33 5 5 3 0 56 10 40
2011 ES-06 80 0 0 10 10 0 0 80 20 10

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 ES 26 36 15 12 7 3 0 65 20 261
2019 ES-02 36 39 14 0 8 3 0 77 9 36
2019 ES-03 32 45 8 5 5 3 3 81 11 38
2019 ES-04 30 35 12 11 5 6 0 70 17 93
2019 ES-05 16 27 24 26 5 1 0 44 32 74
2019 ES-06 15 54 8 8 15 0 0 69 23 13
2018 ES 27 35 16 11 7 4 0 65 19 242
2018 ES-02 35 45 10 0 0 10 0 89 0 20
2018 ES-03 32 27 18 5 11 7 0 63 17 44
2018 ES-04 29 46 14 6 5 1 0 76 10 87
2018 ES-05 16 24 21 24 12 3 0 41 38 58
2018 ES-06 38 24 10 19 5 5 0 65 25 21
2017 ES 34 34 11 12 7 2 0 69 19 212
2017 ES-02 50 36 14 0 0 0 0 86 0 28
2017 ES-03 34 42 11 6 6 3 0 77 11 36
2017 ES-04 33 35 11 11 9 1 0 69 20 76
2017 ES-05 24 20 11 30 11 4 0 46 43 46
2017 ES-06 38 43 10 5 5 0 0 81 10 21
2014 ES 25 31 18 17 8 1 1 57 25 165
2014 ES-03 24 24 24 16 12 0 0 48 28 25
2014 ES-04 19 37 18 16 10 0 0 57 26 62
2014 ES-05 28 28 15 17 9 2 0 58 27 46
2014 ES-06 50 40 0 10 0 0 0 90 10 10
2011 ES 21 39 16 15 5 3 0 62 21 150
2011 ES-03 24 29 14 24 0 10 0 58 26 21
2011 ES-04 14 43 14 18 9 2 0 58 27 56
2011 ES-05 15 43 23 13 5 3 0 59 18 40
2011 ES-06 50 30 0 10 10 0 0 80 20 10
2008 ES 18 44 20 9 8 2 0 63 17 123
2008 ES-03 28 39 28 6 0 0 0 67 6 18
2008 ES-04 12 40 21 14 7 5 0 55 23 42
2008 ES-05 5 58 18 5 13 0 0 63 18 38

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 ES 22 32 18 13 9 5 0 57 23 260
2019 ES-02 36 36 11 8 6 3 0 74 14 36
2019 ES-03 34 32 13 11 5 3 3 69 17 38
2019 ES-04 20 34 18 11 6 10 0 61 19 93
2019 ES-05 12 25 23 22 14 4 0 39 37 73
2019 ES-06 8 54 15 8 15 0 0 62 23 13
2018 ES 18 31 21 15 9 7 0 52 26 243
2018 ES-02 20 55 10 10 0 5 0 79 11 20
2018 ES-03 25 25 23 9 9 9 0 55 20 44
2018 ES-04 17 38 22 13 7 5 0 57 20 88
2018 ES-05 10 24 21 24 16 5 0 36 42 58
2018 ES-06 14 19 24 14 14 14 0 39 33 21
2017 ES 25 33 16 11 6 8 0 63 19 212
2017 ES-02 36 39 11 11 0 4 0 78 11 28
2017 ES-03 31 33 14 11 3 8 0 70 15 36
2017 ES-04 28 33 17 8 7 8 0 66 16 76
2017 ES-05 13 22 19 22 13 9 2 39 39 46
2017 ES-06 24 48 10 5 5 10 0 79 11 21
2014 ES 16 37 16 19 9 2 1 54 29 165
2014 ES-03 12 36 20 24 8 0 0 48 32 25
2014 ES-04 14 34 16 21 13 2 0 49 34 62
2014 ES-05 15 39 15 15 11 4 0 57 27 46
2014 ES-06 20 60 0 10 0 10 0 89 11 10
2011 ES 11 40 17 15 7 11 0 57 25 150
2011 ES-03 10 29 19 14 10 19 0 47 29 21
2011 ES-04 7 41 14 20 7 11 0 54 30 56
2011 ES-05 8 40 23 18 5 8 0 51 24 40
2011 ES-06 0 70 0 0 20 10 0 78 22 10
2008 ES 7 38 22 15 9 7 1 50 27 123
2008 ES-03 22 28 28 11 6 6 0 53 18 18
2008 ES-04 5 31 29 21 7 7 0 38 31 42
2008 ES-05 3 45 13 21 13 5 0 50 36 38

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 ES 21 26 21 19 10 3 0 49 30 260
2019 ES-02 33 36 22 3 6 0 0 69 8 36
2019 ES-03 32 21 18 18 3 5 3 57 23 38
2019 ES-04 20 32 14 22 8 5 0 54 31 92
2019 ES-05 12 20 24 24 18 1 0 33 42 74
2019 ES-06 8 23 38 23 8 0 0 31 31 13
2018 ES 15 32 19 19 11 4 0 49 31 243
2018 ES-02 15 55 15 10 0 5 0 74 11 20
2018 ES-03 20 23 20 18 9 9 0 48 30 44
2018 ES-04 14 39 20 18 8 1 0 53 26 88
2018 ES-05 10 22 16 28 22 2 0 33 51 58
2018 ES-06 14 29 29 19 5 5 0 45 25 21
2017 ES 21 38 14 15 11 1 0 60 26 212
2017 ES-02 36 46 11 7 0 0 0 82 7 28
2017 ES-03 25 36 19 6 14 0 0 61 19 36
2017 ES-04 20 33 17 15 14 1 0 53 29 76
2017 ES-05 11 37 13 24 11 4 0 50 36 46
2017 ES-06 19 52 5 14 10 0 0 71 24 21
2014 ES 16 38 16 17 11 2 1 55 29 165
2014 ES-03 16 32 16 20 16 0 0 48 36 25
2014 ES-04 13 40 13 19 11 3 0 55 32 62
2014 ES-05 13 37 17 13 15 4 0 52 30 46
2014 ES-06 30 50 10 10 0 0 0 80 10 10
2011 ES 13 43 13 17 11 3 1 58 29 151
2011 ES-03 14 57 10 10 10 0 0 71 19 21
2011 ES-04 9 43 14 18 13 4 0 54 31 56
2011 ES-05 10 39 12 24 12 2 0 50 38 41
2011 ES-06 10 60 10 0 20 0 0 70 20 10
2008 ES 11 37 20 14 16 2 0 49 31 123
2008 ES-03 17 39 22 6 11 6 0 59 18 18
2008 ES-04 7 33 26 17 17 0 0 40 33 42
2008 ES-05 8 32 21 21 18 0 0 39 39 38
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 ES 38 38 11 7 5 0 0 76 12 261
2019 ES-02 36 47 3 11 0 0 3 86 11 36
2019 ES-03 59 23 13 0 5 0 0 82 5 39
2019 ES-04 39 37 10 5 8 1 0 77 13 92
2019 ES-05 31 46 12 7 4 0 0 77 11 74
2019 ES-06 31 23 23 23 0 0 0 54 23 13
2018 ES 31 42 16 6 5 0 0 73 11 243
2018 ES-02 42 37 16 5 0 0 0 79 5 19
2018 ES-03 32 25 30 0 14 0 0 57 14 44
2018 ES-04 26 52 9 8 5 0 0 78 13 88
2018 ES-05 31 45 14 5 3 2 0 77 9 58
2018 ES-06 27 36 18 18 0 0 0 64 18 22
2017 ES 34 39 11 10 5 0 0 73 16 212
2017 ES-02 50 36 4 11 0 0 0 86 11 28
2017 ES-03 23 53 8 11 6 0 0 75 17 36
2017 ES-04 32 34 13 13 7 1 0 67 20 76
2017 ES-05 35 39 17 2 6 0 0 74 9 46
2017 ES-06 38 38 5 14 5 0 0 76 19 21
2014 ES 29 32 15 15 8 1 1 62 23 165
2014 ES-03 20 32 12 24 12 0 0 52 36 25
2014 ES-04 26 31 19 15 8 2 0 57 23 62
2014 ES-05 33 39 13 7 9 0 0 72 15 46
2014 ES-06 40 30 0 20 0 0 10 78 22 10
2011 ES 21 45 17 11 5 0 1 67 16 149
2011 ES-03 25 40 20 15 0 0 0 65 15 20
2011 ES-04 16 48 11 13 13 0 0 64 25 56
2011 ES-05 17 54 24 5 0 0 0 71 5 41
2011 ES-06 40 30 10 20 0 0 0 70 20 10

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 ES 28 46 12 11 3 0 0 74 15 260
2019 ES-02 28 44 19 6 3 0 0 72 8 36
2019 ES-03 31 44 18 8 0 0 0 74 8 39
2019 ES-04 30 48 9 9 4 0 0 78 13 92
2019 ES-05 21 51 11 14 4 0 0 71 18 73
2019 ES-06 31 38 0 31 0 0 0 69 31 13
2018 ES 30 42 13 9 5 0 0 73 14 241
2018 ES-02 37 42 11 11 0 0 0 79 11 19
2018 ES-03 32 39 16 7 7 0 0 70 14 44
2018 ES-04 26 51 11 5 7 0 0 77 11 88
2018 ES-05 30 37 14 11 7 2 0 68 18 57
2018 ES-06 38 24 19 19 0 0 0 62 19 21
2017 ES 27 48 12 10 3 0 0 75 13 212
2017 ES-02 29 54 11 7 0 0 0 82 7 28
2017 ES-03 25 61 6 8 0 0 0 86 8 36
2017 ES-04 26 38 16 16 4 0 0 64 20 76
2017 ES-05 24 52 9 9 6 0 0 76 15 46
2017 ES-06 38 43 14 0 5 0 0 81 5 21

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 ES 52 30 7 4 6 0 0 83 10 260
2019 ES-02 56 31 8 0 6 0 0 86 6 36
2019 ES-03 68 18 11 0 3 0 0 87 3 38
2019 ES-04 54 29 4 4 5 1 1 86 10 92
2019 ES-05 42 36 8 5 8 0 0 78 14 74
2019 ES-06 46 31 8 15 0 0 0 77 15 13
2018 ES 43 33 12 5 4 1 2 79 9 243
2018 ES-02 45 35 15 0 5 0 0 80 5 20
2018 ES-03 33 35 12 5 5 2 9 76 11 43
2018 ES-04 50 33 8 7 1 0 1 84 8 88
2018 ES-05 47 28 10 3 9 3 0 77 13 58
2018 ES-06 27 41 23 9 0 0 0 68 9 22
2017 ES 50 32 9 7 3 0 0 81 9 212
2017 ES-02 57 29 7 7 0 0 0 86 7 28
2017 ES-03 47 33 11 6 3 0 0 81 8 36
2017 ES-04 45 32 11 8 4 1 0 77 12 76
2017 ES-05 57 30 4 4 4 0 0 87 9 46
2017 ES-06 33 43 15 10 0 0 0 76 10 21
2014 ES 40 30 12 11 5 1 1 71 17 165
2014 ES-03 36 32 24 0 8 0 0 68 8 25
2014 ES-04 31 37 10 16 5 2 0 69 21 62
2014 ES-05 48 28 11 9 4 0 0 76 13 46
2014 ES-06 60 20 0 20 0 0 0 80 20 10
2011 ES 36 40 10 8 5 1 1 77 13 151
2011 ES-03 33 48 10 5 5 0 0 81 10 21
2011 ES-04 27 36 13 13 11 0 2 64 24 56
2011 ES-05 37 51 10 2 0 0 0 88 2 41
2011 ES-06 60 10 0 30 0 0 0 70 30 10
2008 ES 32 37 7 18 4 1 2 71 23 123
2008 ES-03 33 39 6 11 0 6 6 81 13 18
2008 ES-04 29 33 7 26 5 0 0 62 31 42
2008 ES-05 32 39 11 11 8 0 0 71 18 38

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 ES 33 39 12 11 5 0 0 72 16 261
2019 ES-02 33 25 19 19 3 0 0 58 22 36
2019 ES-03 38 38 15 5 3 0 0 77 8 39
2019 ES-04 32 44 10 10 4 0 0 76 14 93
2019 ES-05 32 41 8 12 5 0 1 74 18 73
2019 ES-06 38 31 15 15 0 0 0 69 15 13
2018 ES 29 41 12 13 3 1 1 72 16 242
2018 ES-02 37 42 11 5 5 0 0 79 11 19
2018 ES-03 25 45 7 20 2 0 0 70 23 44
2018 ES-04 33 41 10 10 5 1 0 75 15 88
2018 ES-05 19 43 21 10 3 2 2 64 14 58
2018 ES-06 32 36 9 18 0 0 5 71 19 22
2017 ES 29 40 12 12 5 1 1 71 17 212
2017 ES-02 43 36 14 7 0 0 0 79 7 28
2017 ES-03 22 50 6 17 3 3 0 74 20 36
2017 ES-04 29 41 13 12 4 1 0 71 16 76
2017 ES-05 24 37 13 13 11 0 2 62 24 46
2017 ES-06 34 38 14 5 5 0 5 75 10 21
2014 ES 29 42 8 13 6 0 1 72 20 165
2014 ES-03 24 56 8 8 4 0 0 80 12 25
2014 ES-04 28 45 6 15 6 0 0 73 21 62
2014 ES-05 26 39 11 13 9 0 2 67 22 46
2014 ES-06 30 60 0 10 0 0 0 90 10 10
2011 ES 21 42 21 11 4 0 1 64 15 150
2011 ES-03 24 57 5 10 5 0 0 81 14 21
2011 ES-04 15 45 20 13 7 0 0 60 20 55
2011 ES-05 20 37 34 5 0 0 5 59 5 41
2011 ES-06 20 40 20 10 10 0 0 60 20 10
2008 ES 31 42 11 9 6 0 1 74 15 123
2008 ES-03 33 44 11 6 6 0 0 78 11 18
2008 ES-04 24 52 12 7 5 0 0 76 12 42
2008 ES-05 32 37 11 16 5 0 0 68 21 38

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 ES 22 37 17 14 8 2 0 60 23 260
2019 ES-02 19 39 14 17 6 3 3 62 24 36
2019 ES-03 24 41 19 8 8 0 0 65 16 37
2019 ES-04 23 37 17 14 6 3 0 61 21 93
2019 ES-05 20 36 16 15 12 0 0 57 27 74
2019 ES-06 31 15 15 23 15 0 0 46 38 13
2018 ES 21 35 20 12 7 5 0 59 20 243
2018 ES-02 30 40 20 5 5 0 0 70 10 20
2018 ES-03 25 36 20 5 7 7 0 66 12 44
2018 ES-04 17 38 23 11 8 2 0 56 20 87
2018 ES-05 15 31 22 17 8 7 0 49 27 59
2018 ES-06 24 29 10 19 10 5 5 58 32 21
2017 ES 29 37 16 10 7 1 0 67 17 212
2017 ES-02 54 25 18 4 0 0 0 79 4 28
2017 ES-03 34 33 11 6 14 3 0 69 20 36
2017 ES-04 25 39 18 12 3 3 0 66 15 76
2017 ES-05 26 33 15 13 11 0 2 60 24 46
2017 ES-06 19 57 10 5 10 0 0 76 14 21
2014 ES 23 31 18 13 13 1 1 55 26 165
2014 ES-03 16 28 12 20 20 4 0 46 42 25
2014 ES-04 26 26 19 14 15 0 0 52 29 62
2014 ES-05 17 39 24 7 13 0 0 56 20 46
2014 ES-06 40 40 10 10 0 0 0 80 10 10
2011 ES 20 45 16 10 7 2 1 66 17 150
2011 ES-03 19 67 5 5 5 0 0 86 10 21
2011 ES-04 22 36 15 11 13 4 0 60 25 55
2011 ES-05 15 44 24 12 2 2 0 60 15 41
2011 ES-06 10 50 20 10 10 0 0 60 20 10
2008 ES 23 38 12 17 10 0 0 61 27 123
2008 ES-03 28 39 17 17 0 0 0 67 17 18
2008 ES-04 17 48 12 17 7 0 0 64 24 42
2008 ES-05 16 29 16 21 18 0 0 45 39 38

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 ES 27 30 13 15 13 2 1 59 28 261
2019 ES-02 17 42 25 8 8 0 0 58 17 36
2019 ES-03 32 26 21 8 11 0 3 59 19 38
2019 ES-04 33 28 6 14 13 4 1 65 28 93
2019 ES-05 22 30 14 18 15 1 1 53 33 74
2019 ES-06 31 23 0 38 8 0 0 54 46 13
2018 ES 22 28 16 16 14 2 2 52 31 241
2018 ES-02 30 35 15 5 10 5 0 68 16 20
2018 ES-03 32 34 7 16 7 5 0 69 24 44
2018 ES-04 17 29 19 20 14 1 0 47 34 86
2018 ES-05 14 28 19 17 17 3 2 44 36 58
2018 ES-06 29 5 19 14 19 0 14 39 39 21
2017 ES 27 31 11 15 14 2 0 59 29 212
2017 ES-02 36 39 7 7 4 7 0 81 12 28
2017 ES-03 34 28 6 17 14 3 0 63 31 36
2017 ES-04 25 28 13 15 17 3 0 54 32 76
2017 ES-05 22 28 15 22 13 0 0 50 35 46
2017 ES-06 24 48 15 5 10 0 0 71 14 21
2014 ES 19 31 13 18 18 1 1 51 36 165
2014 ES-03 20 12 12 28 28 0 0 32 56 25
2014 ES-04 16 35 16 15 18 0 0 52 32 62
2014 ES-05 20 32 11 22 15 0 0 52 37 46
2014 ES-06 40 30 10 20 0 0 0 70 20 10
2011 ES 19 28 16 19 14 2 2 49 35 150
2011 ES-03 29 33 14 24 0 0 0 62 24 21
2011 ES-04 16 27 13 22 18 4 0 45 42 55
2011 ES-05 12 27 20 24 15 0 2 40 40 41
2011 ES-06 10 20 30 10 30 0 0 30 40 10
2008 ES 25 36 10 15 12 1 1 62 28 123
2008 ES-03 39 33 0 17 6 6 0 76 24 18
2008 ES-04 17 48 12 12 12 0 0 64 24 42
2008 ES-05 16 32 16 21 16 0 0 47 37 38

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 ES 54 25 10 4 3 2 3 83 7 261
2019 ES-02 64 19 8 3 3 3 0 86 6 36
2019 ES-03 59 23 5 5 5 3 0 84 11 39
2019 ES-04 59 27 6 2 1 0 4 90 3 93
2019 ES-05 38 32 15 5 3 3 4 75 9 73
2019 ES-06 54 8 23 8 8 0 0 62 15 13

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 ES 62 10 8 5 5 1 8 80 11 260
2019 ES-02 71 11 6 6 0 0 6 88 6 35
2019 ES-03 67 5 8 5 5 0 10 80 11 39
2019 ES-04 60 16 10 2 5 0 6 82 8 93
2019 ES-05 58 7 8 8 8 3 8 72 18 73
2019 ES-06 69 8 15 0 8 0 0 77 8 13

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 ES 51 25 11 5 4 2 3 80 9 262
2019 ES-02 56 22 11 6 3 3 0 80 9 36
2019 ES-03 54 21 15 5 5 0 0 74 10 39
2019 ES-04 46 29 13 4 2 1 4 80 7 93
2019 ES-05 49 27 8 5 7 3 1 79 13 74
2019 ES-06 77 15 8 0 0 0 0 92 0 13

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 ES 47 19 15 6 6 2 5 71 13 261
2019 ES-02 58 17 14 6 3 3 0 77 9 36
2019 ES-03 51 18 15 8 8 0 0 69 15 39
2019 ES-04 40 26 16 5 4 1 8 72 11 93
2019 ES-05 45 15 15 7 10 4 4 66 18 73
2019 ES-06 54 8 15 8 8 0 8 67 17 13

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 ES 56 13 9 5 6 3 8 77 12 261
2019 ES-02 53 22 11 8 0 0 6 79 9 36
2019 ES-03 62 5 13 3 8 5 5 74 11 39
2019 ES-04 49 16 9 7 5 3 11 76 14 92
2019 ES-05 65 11 4 4 8 4 4 82 13 74
2019 ES-06 46 0 31 0 0 8 15 60 0 13

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 ES 77 10 4 2 2 2 4 92 4 262
2019 ES-02 78 11 3 6 0 3 0 91 6 36
2019 ES-03 67 10 8 0 8 5 3 83 8 39
2019 ES-04 82 9 2 2 1 0 4 94 3 93
2019 ES-05 77 12 3 1 1 1 4 94 3 74
2019 ES-06 85 8 8 0 0 0 0 92 0 13

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 ES 70 10 5 3 3 5 3 88 7 259
2019 ES-02 71 14 0 3 3 6 3 94 6 35
2019 ES-03 69 10 8 3 5 5 0 84 8 39
2019 ES-04 70 11 4 3 3 3 4 88 7 91
2019 ES-05 70 8 7 0 4 8 3 88 5 74
2019 ES-06 69 8 0 23 0 0 0 77 23 13

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 ES 75 8 4 0 2 2 9 94 2 261
2019 ES-02 80 9 6 0 0 3 3 94 0 35
2019 ES-03 56 15 8 0 5 8 8 85 6 39
2019 ES-04 83 5 0 0 2 0 10 98 2 93
2019 ES-05 76 5 8 0 0 1 9 91 0 74
2019 ES-06 69 23 0 0 0 0 8 100 0 13

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 ES 31 46 12 6 6 0 0 77 12 260
2019 ES-02 22 56 11 8 3 0 0 78 11 36
2019 ES-03 41 36 13 3 8 0 0 77 10 39
2019 ES-04 34 50 9 3 4 0 0 84 8 92
2019 ES-05 29 42 14 8 7 0 0 71 15 73
2019 ES-06 31 46 15 8 0 0 0 77 8 13
2018 ES 33 41 13 8 4 2 0 75 12 240
2018 ES-02 40 40 10 5 5 0 0 80 10 20
2018 ES-03 35 35 9 7 9 5 0 73 17 43
2018 ES-04 31 48 9 10 0 1 0 80 10 87
2018 ES-05 30 35 23 4 7 2 0 66 11 57
2018 ES-06 32 45 9 14 0 0 0 77 14 22
2017 ES 36 46 7 9 2 0 0 82 11 211
2017 ES-02 39 54 0 7 0 0 0 93 7 28
2017 ES-03 31 47 6 17 0 0 0 78 17 36
2017 ES-04 33 40 11 12 4 0 0 73 16 75
2017 ES-05 39 45 9 4 2 0 0 85 6 46
2017 ES-06 43 52 0 5 0 0 0 95 5 21
2014 ES 26 45 10 14 4 0 1 71 18 165
2014 ES-03 24 32 24 12 8 0 0 56 20 25
2014 ES-04 13 61 3 19 3 0 0 74 22 62
2014 ES-05 39 37 11 11 2 0 0 76 13 46
2014 ES-06 40 50 0 10 0 0 0 90 10 10
2011 ES 34 38 17 9 2 0 0 72 11 151
2011 ES-03 33 43 14 10 0 0 0 76 10 21
2011 ES-04 30 34 16 14 5 0 0 64 20 56
2011 ES-05 32 46 15 7 0 0 0 78 7 41
2011 ES-06 40 40 10 10 0 0 0 80 10 10

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 ES 39 37 12 6 5 0 0 77 11 261
2019 ES-02 42 42 11 6 0 0 0 83 6 36
2019 ES-03 46 41 8 0 5 0 0 87 5 39
2019 ES-04 38 37 13 5 5 0 1 76 11 92
2019 ES-05 42 30 16 5 7 0 0 72 12 74
2019 ES-06 31 38 0 31 0 0 0 69 31 13
2018 ES 43 30 15 7 4 1 0 74 11 237
2018 ES-02 60 15 25 0 0 0 0 75 0 20
2018 ES-03 31 33 12 12 10 2 0 66 22 42
2018 ES-04 50 30 12 8 0 0 0 80 8 86
2018 ES-05 32 38 18 2 9 2 0 71 11 56
2018 ES-06 50 18 23 9 0 0 0 68 9 22
2017 ES 41 38 11 6 3 0 0 80 10 211
2017 ES-02 43 39 14 4 0 0 0 82 4 28
2017 ES-03 42 42 8 6 3 0 0 83 8 36
2017 ES-04 37 37 15 7 4 0 0 75 11 75
2017 ES-05 44 33 9 6 6 0 2 78 13 46
2017 ES-06 48 38 5 10 0 0 0 86 10 21
2014 ES 32 34 15 15 4 0 1 66 19 165
2014 ES-03 28 40 12 12 8 0 0 68 20 25
2014 ES-04 28 32 15 22 3 0 0 60 26 62
2014 ES-05 37 33 13 13 4 0 0 70 17 46
2014 ES-06 50 40 0 10 0 0 0 90 10 10

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 ES 30 46 10 8 5 0 2 77 12 261
2019 ES-02 25 56 11 8 0 0 0 81 8 36
2019 ES-03 38 38 10 5 3 0 5 81 8 39
2019 ES-04 33 49 6 6 3 0 1 84 10 93
2019 ES-05 27 44 14 5 8 0 1 72 14 73
2019 ES-06 23 31 15 31 0 0 0 54 31 13
2018 ES 35 37 15 8 2 1 2 74 10 237
2018 ES-02 45 35 10 10 0 0 0 80 10 20
2018 ES-03 33 30 16 12 5 2 2 66 17 43
2018 ES-04 36 40 14 6 0 0 4 79 6 85
2018 ES-05 26 40 18 9 4 2 2 69 13 57
2018 ES-06 41 41 9 9 0 0 0 82 9 22
2017 ES 32 46 11 7 2 0 2 80 9 211
2017 ES-02 39 54 0 4 0 0 4 96 4 28
2017 ES-03 25 55 11 8 0 0 0 81 8 36
2017 ES-04 31 37 23 7 0 0 3 70 7 75
2017 ES-05 33 45 4 6 6 0 4 82 14 46
2017 ES-06 38 52 0 5 5 0 0 91 9 21
2014 ES 31 39 14 8 5 1 2 72 14 165
2014 ES-03 20 48 16 12 4 0 0 68 16 25
2014 ES-04 29 44 10 10 6 0 2 74 16 62
2014 ES-05 32 37 15 9 4 2 0 71 13 46
2014 ES-06 70 30 0 0 0 0 0 100 0 10
2011 ES 36 44 11 5 2 2 1 82 7 151
2011 ES-03 33 57 10 0 0 0 0 90 0 21
2011 ES-04 36 34 11 11 5 4 0 72 17 56
2011 ES-05 29 61 5 2 0 0 2 93 3 41
2011 ES-06 40 40 10 10 0 0 0 80 10 10

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 ES 19 47 17 10 4 3 0 68 15 262
2019 ES-02 8 53 25 8 3 3 0 63 11 36
2019 ES-03 31 41 15 5 5 3 0 74 11 39
2019 ES-04 22 49 11 10 4 4 0 74 15 93
2019 ES-05 16 43 22 11 4 4 0 62 15 74
2019 ES-06 8 62 8 23 0 0 0 69 23 13
2018 ES 23 37 22 10 5 3 0 61 16 243
2018 ES-02 30 25 25 10 0 10 0 61 11 20
2018 ES-03 23 36 23 11 2 5 0 62 14 44
2018 ES-04 18 47 25 6 1 2 0 67 7 87
2018 ES-05 19 34 22 10 12 3 0 54 23 59
2018 ES-06 43 14 14 14 14 0 0 57 29 21
2017 ES 22 41 20 11 3 3 0 65 15 212
2017 ES-02 21 57 14 4 0 4 0 81 4 28
2017 ES-03 23 28 25 17 3 6 0 53 21 36
2017 ES-04 21 45 22 8 4 0 0 66 12 76
2017 ES-05 17 37 17 17 4 6 0 58 23 46
2017 ES-06 33 38 15 10 0 5 0 75 10 21

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 ES 50 34 6 8 2 0 0 84 10 262
2019 ES-02 53 25 8 14 0 0 0 78 14 36
2019 ES-03 54 33 3 5 3 0 3 89 8 39
2019 ES-04 51 35 6 4 2 1 0 87 7 93
2019 ES-05 45 38 7 9 1 0 0 82 11 74
2019 ES-06 46 31 8 15 0 0 0 77 15 13
2018 ES 55 31 6 5 1 0 0 88 6 242
2018 ES-02 79 16 5 0 0 0 0 95 0 19
2018 ES-03 45 39 9 7 0 0 0 84 7 44
2018 ES-04 57 32 5 2 3 0 0 90 6 87
2018 ES-05 50 33 5 9 0 2 2 86 9 58
2018 ES-06 50 32 9 9 0 0 0 82 9 22
2017 ES 56 33 3 4 1 0 1 91 6 212
2017 ES-02 61 25 4 4 0 0 7 92 4 28
2017 ES-03 50 42 3 3 0 0 3 94 3 36
2017 ES-04 54 35 1 5 3 1 0 91 8 76
2017 ES-05 52 35 6 4 2 0 0 87 6 46
2017 ES-06 72 24 0 5 0 0 0 95 5 21
2014 ES 46 38 7 5 4 0 1 84 8 165
2014 ES-03 40 44 8 4 4 0 0 84 8 25
2014 ES-04 37 39 8 8 8 0 0 76 16 62
2014 ES-05 54 39 4 2 0 0 0 93 2 46
2014 ES-06 50 40 0 10 0 0 0 90 10 10
2011 ES 48 32 11 7 2 1 0 80 9 151
2011 ES-03 52 38 5 5 0 0 0 90 5 21
2011 ES-04 43 29 13 9 5 2 0 73 15 56
2011 ES-05 54 37 5 5 0 0 0 90 5 41
2011 ES-06 60 20 10 10 0 0 0 80 10 10

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 ES 45 39 12 2 1 0 0 85 3 259
2019 ES-02 47 39 14 0 0 0 0 86 0 36
2019 ES-03 54 31 15 0 0 0 0 85 0 39
2019 ES-04 49 38 9 2 2 0 0 87 4 92
2019 ES-05 38 44 15 1 1 0 0 82 3 72
2019 ES-06 31 46 15 8 0 0 0 77 8 13
2018 ES 49 36 11 2 1 1 0 86 3 241
2018 ES-02 74 16 11 0 0 0 0 89 0 19
2018 ES-03 55 34 5 0 0 5 2 95 0 44
2018 ES-04 52 34 10 3 0 0 0 86 3 86
2018 ES-05 38 43 14 3 2 0 0 81 5 58
2018 ES-06 41 32 18 0 9 0 0 73 9 22
2017 ES 50 38 9 2 0 0 0 88 2 212
2017 ES-02 57 39 4 0 0 0 0 96 0 28
2017 ES-03 56 36 8 0 0 0 0 92 0 36
2017 ES-04 53 37 8 3 0 0 0 89 3 76
2017 ES-05 39 41 13 4 0 2 0 82 4 46
2017 ES-06 43 33 19 0 5 0 0 76 5 21
2014 ES 46 39 8 4 2 0 2 86 6 165
2014 ES-03 68 28 4 0 0 0 0 96 0 25
2014 ES-04 47 39 6 3 5 0 0 86 8 62
2014 ES-05 33 43 15 7 0 0 2 78 7 46
2014 ES-06 40 40 10 10 0 0 0 80 10 10
2011 ES 40 40 13 5 1 0 0 81 6 151
2011 ES-03 38 57 5 0 0 0 0 95 0 21
2011 ES-04 38 41 14 5 2 0 0 79 7 56
2011 ES-05 37 44 17 2 0 0 0 80 2 41
2011 ES-06 60 30 0 0 10 0 0 90 10 10
2008 ES 38 39 12 7 3 0 0 77 11 123
2008 ES-03 67 28 6 0 0 0 0 94 0 18
2008 ES-04 36 45 10 10 0 0 0 81 10 42
2008 ES-05 29 39 16 11 5 0 0 68 16 38

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 ES 64 20 5 5 2 2 2 88 7 261
2019 ES-02 72 11 0 8 0 8 0 91 9 36
2019 ES-03 61 13 13 3 3 3 5 80 6 38
2019 ES-04 67 20 2 3 3 2 2 91 7 93
2019 ES-05 58 27 8 5 0 0 1 86 5 74
2019 ES-06 69 8 0 23 0 0 0 77 23 13
2017 ES 67 19 4 5 0 4 1 91 5 211
2017 ES-02 75 14 0 4 0 7 0 96 4 28
2017 ES-03 58 25 14 3 0 0 0 83 3 36
2017 ES-04 74 14 3 7 0 3 0 91 7 76
2017 ES-05 56 31 2 4 0 2 4 93 5 45
2017 ES-06 71 10 0 0 0 14 5 100 0 21
2014 ES 58 22 5 7 2 3 2 85 10 165
2014 ES-03 72 16 4 0 4 4 0 92 4 25
2014 ES-04 47 32 6 11 3 0 0 79 14 62
2014 ES-05 65 13 7 7 0 9 0 86 7 46
2014 ES-06 60 10 0 10 0 0 20 88 13 10
2011 ES 58 20 11 6 3 2 1 80 9 151
2011 ES-03 62 14 0 10 5 5 5 84 16 21
2011 ES-04 50 21 18 5 4 2 0 73 9 56
2011 ES-05 63 24 7 2 0 2 0 90 3 41
2011 ES-06 40 30 10 10 10 0 0 70 20 10

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 ES 32 27 41 262
2019 ES-02 33 19 47 36
2019 ES-03 41 23 36 39
2019 ES-04 32 27 41 93
2019 ES-05 27 34 39 74
2019 ES-06 38 23 38 13
2018 ES 35 25 40 245
2018 ES-02 40 15 45 20
2018 ES-03 32 23 45 44
2018 ES-04 36 22 42 88
2018 ES-05 31 34 36 59
2018 ES-06 55 23 23 22
2017 ES 37 27 36 212
2017 ES-02 36 21 43 28
2017 ES-03 42 20 39 36
2017 ES-04 37 32 32 76
2017 ES-05 33 26 41 46
2017 ES-06 48 29 24 21
2014 ES 30 31 39 165
2014 ES-03 24 32 44 25
2014 ES-04 31 31 39 62
2014 ES-05 26 35 39 46
2014 ES-06 40 40 20 10
2011 ES 30 24 46 151
2011 ES-03 29 33 38 21
2011 ES-04 30 16 54 56
2011 ES-05 24 22 54 41
2011 ES-06 40 30 30 10

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 ES 7 42 40 6 1 4 83
2019 ES-03 0 25 50 6 6 13 16
2019 ES-04 7 53 40 0 0 0 30
2019 ES-05 10 30 40 15 0 5 20
2018 ES 7 43 29 10 3 7 86
2018 ES-03 0 50 29 21 0 0 14
2018 ES-04 6 44 25 13 3 9 32
2018 ES-05 6 39 28 6 6 17 18
2017 ES 6 44 30 6 1 11 79
2017 ES-02 0 60 10 20 0 10 10
2017 ES-03 0 47 47 7 0 0 15
2017 ES-04 4 43 36 7 0 11 28
2017 ES-05 13 27 26 0 7 26 15
2017 ES-06 21 60 10 0 0 10 10
2014 ES 6 49 37 4 9999 4 49
2014 ES-04 0 63 37 0 9999 0 19
2014 ES-05 0 42 50 8 9999 0 12
2011 ES 7 51 40 0 9999 2 45
2011 ES-04 0 47 53 0 9999 0 17
2011 ES-05 30 50 10 0 9999 10 10
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 ES 44 39 10 5 2 0 0 83 7 261
2019 ES-02 36 47 11 3 3 0 0 83 6 36
2019 ES-03 38 46 10 5 0 0 0 85 5 39
2019 ES-04 51 36 7 4 2 0 0 87 7 92
2019 ES-05 41 42 8 7 3 0 0 82 9 74
2019 ES-06 62 15 23 0 0 0 0 77 0 13
2018 ES 43 38 10 6 1 0 0 82 8 240
2018 ES-02 25 50 20 5 0 0 0 75 5 20
2018 ES-03 44 33 14 7 2 0 0 77 9 43
2018 ES-04 45 44 8 2 1 0 0 89 3 87
2018 ES-05 40 37 5 14 2 2 0 79 16 57
2018 ES-06 59 23 14 5 0 0 0 82 5 22
2017 ES 42 43 10 3 2 0 0 85 5 212
2017 ES-02 39 54 7 0 0 0 0 93 0 28
2017 ES-03 28 58 11 3 0 0 0 86 3 36
2017 ES-04 46 33 14 4 3 0 0 79 7 76
2017 ES-05 44 41 6 4 4 0 0 85 9 46
2017 ES-06 48 47 5 0 0 0 0 95 0 21
2014 ES 41 41 10 4 4 1 1 83 7 165
2014 ES-03 32 52 8 4 4 0 0 84 8 25
2014 ES-04 42 37 11 3 5 2 0 80 8 62
2014 ES-05 46 37 7 7 4 0 0 83 11 46
2014 ES-06 70 30 0 0 0 0 0 100 0 10
2011 ES 41 43 6 7 3 1 0 85 9 151
2011 ES-03 33 57 10 0 0 0 0 90 0 21
2011 ES-04 41 43 2 9 4 2 0 85 13 56
2011 ES-05 37 44 7 7 5 0 0 80 12 41
2011 ES-06 40 30 10 20 0 0 0 70 20 10
2008 ES 40 41 7 6 7 0 0 80 12 123
2008 ES-03 39 56 6 0 0 0 0 94 0 18
2008 ES-04 38 36 10 10 7 0 0 74 17 42
2008 ES-05 42 39 5 5 8 0 0 82 13 38

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 ES 28 42 18 8 2 2 0 72 10 261
2019 ES-02 25 39 28 8 0 0 0 64 8 36
2019 ES-03 32 45 13 5 0 5 0 81 6 38
2019 ES-04 34 43 11 5 3 3 0 80 9 93
2019 ES-05 22 42 22 12 1 1 0 64 14 74
2019 ES-06 15 46 23 8 8 0 0 62 15 13
2018 ES 28 44 16 8 2 2 0 73 10 243
2018 ES-02 15 60 15 10 0 0 0 75 10 20
2018 ES-03 34 34 14 9 2 7 0 73 12 44
2018 ES-04 29 53 15 2 1 0 0 82 3 87
2018 ES-05 22 37 20 15 3 2 0 60 19 59
2018 ES-06 38 29 19 5 5 5 0 70 10 21
2017 ES 30 44 17 5 3 0 0 75 8 212
2017 ES-02 29 57 11 0 0 4 0 89 0 28
2017 ES-03 33 36 25 3 3 0 0 70 6 36
2017 ES-04 26 51 14 7 1 0 0 78 8 76
2017 ES-05 31 39 15 6 9 0 0 70 15 46
2017 ES-06 33 29 29 10 0 0 0 62 10 21
2014 ES 30 45 14 7 1 1 1 77 9 165
2014 ES-03 40 20 32 8 0 0 0 60 8 25
2014 ES-04 29 53 13 5 0 0 0 82 5 62
2014 ES-05 22 48 7 15 4 4 0 73 20 46
2014 ES-06 50 50 0 0 0 0 0 100 0 10
2011 ES 33 38 15 7 5 1 0 72 12 150
2011 ES-03 40 45 10 0 5 0 0 85 5 20
2011 ES-04 36 23 23 7 9 2 0 60 16 56
2011 ES-05 17 56 12 12 2 0 0 73 15 41
2011 ES-06 60 30 0 0 10 0 0 90 10 10

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 ES 8 20 42 20 7 1 2 28 29 262
2019 ES-02 3 19 39 28 8 0 3 37 23 36
2019 ES-03 5 18 23 33 21 0 0 54 23 39
2019 ES-04 8 23 40 19 5 3 2 26 32 93
2019 ES-05 11 22 53 11 1 0 3 13 33 74
2019 ES-06 8 15 62 8 8 0 0 15 23 13
2018 ES 7 17 42 23 8 2 1 32 24 244
2018 ES-02 0 10 45 35 10 0 0 45 10 20
2018 ES-03 7 7 39 30 9 7 2 43 15 44
2018 ES-04 8 18 42 20 10 0 1 31 26 88
2018 ES-05 7 24 43 17 5 2 2 23 32 58
2018 ES-06 14 18 36 23 9 0 0 32 32 22
2017 ES 7 19 38 22 8 2 4 32 28 212
2017 ES-02 4 11 39 36 0 11 0 40 16 28
2017 ES-03 3 28 28 22 8 0 11 34 35 36
2017 ES-04 5 24 37 21 11 1 1 32 30 76
2017 ES-05 13 15 44 13 9 2 4 23 30 46
2017 ES-06 10 14 43 19 14 0 0 33 24 21
2014 ES 7 25 38 19 7 1 4 28 33 165
2014 ES-03 12 12 40 24 12 0 0 36 24 25
2014 ES-04 5 32 48 8 3 2 2 12 38 62
2014 ES-05 11 26 35 20 7 0 2 27 38 46
2014 ES-06 0 20 30 20 30 0 0 50 20 10
2011 ES 11 21 39 18 7 1 3 26 33 150
2011 ES-03 5 24 43 19 0 0 10 21 32 21
2011 ES-04 11 23 45 14 5 0 2 20 35 56
2011 ES-05 10 17 41 22 7 0 2 30 28 41
2011 ES-06 30 20 20 10 10 0 10 22 56 10
2008 ES 9 21 37 24 7 0 2 31 31 123
2008 ES-03 6 0 44 28 22 0 0 50 6 18
2008 ES-04 7 21 43 21 7 0 0 29 29 42
2008 ES-05 11 29 37 18 3 0 3 22 41 38

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 ES 7 16 27 31 15 1 3 48 24 262
2019 ES-02 6 3 25 44 19 0 3 66 9 36
2019 ES-03 5 10 26 36 21 0 3 58 16 39
2019 ES-04 4 19 32 22 16 2 4 40 25 93
2019 ES-05 11 22 20 35 9 1 1 46 33 74
2019 ES-06 8 15 38 31 8 0 0 38 23 13
2018 ES 5 16 28 29 18 2 2 49 22 242
2018 ES-02 0 5 25 45 25 0 0 70 5 20
2018 ES-03 5 14 30 23 19 7 2 46 21 43
2018 ES-04 8 13 26 31 18 1 2 51 21 87
2018 ES-05 5 26 29 21 14 3 2 36 33 58
2018 ES-06 0 18 32 32 18 0 0 50 18 22
2017 ES 4 11 31 24 21 4 5 50 17 211
2017 ES-02 0 11 18 39 29 4 0 70 11 28
2017 ES-03 6 8 31 19 17 8 11 45 17 36
2017 ES-04 3 12 33 20 29 1 1 51 15 75
2017 ES-05 6 15 33 19 11 6 9 36 26 46
2017 ES-06 5 10 29 38 19 0 0 57 14 21
2014 ES 6 16 37 24 12 1 4 38 23 165
2014 ES-03 8 8 44 24 12 4 0 38 17 25
2014 ES-04 3 21 45 23 6 0 2 30 25 62
2014 ES-05 7 22 26 24 15 0 7 42 30 46
2014 ES-06 10 0 30 30 30 0 0 60 10 10
2011 ES 12 15 21 27 19 1 4 49 29 151
2011 ES-03 10 14 24 19 19 5 10 44 28 21
2011 ES-04 18 13 23 23 21 0 2 45 31 56
2011 ES-05 7 17 24 41 7 0 2 50 25 41
2011 ES-06 20 0 20 20 30 0 10 56 22 10
2008 ES 11 25 20 27 14 1 2 42 38 123
2008 ES-03 11 17 0 33 33 0 6 71 29 18
2008 ES-04 14 31 19 24 12 0 0 36 45 42
2008 ES-05 11 29 29 16 13 3 0 30 41 38

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 ES 16 20 36 15 8 2 2 24 38 262
2019 ES-02 11 28 31 11 8 6 6 22 44 36
2019 ES-03 15 10 46 18 8 0 3 26 26 39
2019 ES-04 15 22 37 13 10 2 2 24 38 93
2019 ES-05 22 20 34 20 3 1 0 23 42 74
2019 ES-06 23 31 15 8 15 0 8 25 58 13
2018 ES 12 22 36 17 10 2 2 28 35 244
2018 ES-02 10 10 55 20 5 0 0 25 20 20
2018 ES-03 9 23 30 16 14 7 2 33 35 44
2018 ES-04 11 23 40 16 9 0 1 25 34 88
2018 ES-05 14 28 31 16 7 3 2 24 44 58
2018 ES-06 18 9 23 27 18 0 5 48 29 22
2017 ES 12 25 37 14 9 1 2 24 38 212
2017 ES-02 11 7 54 18 11 0 0 29 18 28
2017 ES-03 11 25 36 14 3 0 11 19 41 36
2017 ES-04 11 28 41 5 14 1 0 20 39 76
2017 ES-05 15 28 28 20 4 2 2 25 45 46
2017 ES-06 19 24 19 29 10 0 0 38 43 21
2014 ES 13 28 28 19 6 1 4 26 44 165
2014 ES-03 20 24 16 20 12 4 4 35 48 25
2014 ES-04 13 37 29 18 2 0 2 20 51 62
2014 ES-05 15 20 37 17 7 0 4 25 36 46
2014 ES-06 10 20 20 30 20 0 0 50 30 10
2011 ES 16 28 28 13 11 2 2 25 46 150
2011 ES-03 5 29 33 19 5 0 10 26 37 21
2011 ES-04 21 34 14 16 11 4 0 28 57 56
2011 ES-05 17 27 41 5 7 0 2 13 45 41
2011 ES-06 20 10 30 30 10 0 0 40 30 10
2008 ES 7 27 31 24 7 1 3 32 35 122
2008 ES-03 6 39 11 28 17 0 0 44 44 18
2008 ES-04 7 22 32 27 10 0 2 38 30 41
2008 ES-05 5 32 37 18 3 3 3 22 39 38

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 ES 6 9 33 34 16 1 2 51 15 261
2019 ES-02 0 3 33 39 19 0 6 62 3 36
2019 ES-03 5 10 23 33 26 3 0 61 16 39
2019 ES-04 5 9 33 30 19 1 2 51 14 93
2019 ES-05 8 15 33 37 7 0 0 44 23 73
2019 ES-06 15 0 54 23 0 0 8 25 17 13
2018 ES 7 10 33 31 17 2 1 49 18 240
2018 ES-02 0 5 15 45 30 0 5 79 5 20
2018 ES-03 2 7 32 27 23 7 2 55 10 44
2018 ES-04 6 13 33 33 15 0 0 48 19 85
2018 ES-05 12 11 39 23 14 2 0 38 23 57
2018 ES-06 18 5 32 32 14 0 0 45 23 22
2017 ES 4 11 35 28 18 1 3 48 15 211
2017 ES-02 0 11 11 39 39 0 0 79 11 28
2017 ES-03 0 11 36 33 8 0 11 47 13 36
2017 ES-04 7 5 41 25 20 1 0 46 12 75
2017 ES-05 4 20 39 17 15 2 2 34 25 46
2017 ES-06 10 10 38 33 10 0 0 43 19 21
2014 ES 5 12 37 29 15 0 2 45 18 164
2014 ES-03 4 8 32 32 24 0 0 56 12 25
2014 ES-04 7 11 48 25 10 0 0 35 18 61
2014 ES-05 7 15 35 28 13 0 2 42 22 46
2014 ES-06 0 30 20 30 20 0 0 50 30 10
2011 ES 4 15 34 28 13 1 5 43 20 151
2011 ES-03 0 10 33 29 19 0 10 53 11 21
2011 ES-04 5 13 41 21 14 2 4 38 19 56
2011 ES-05 5 17 37 32 7 0 2 40 23 41
2011 ES-06 0 20 40 20 10 0 10 33 22 10
2008 ES 6 13 27 42 10 0 2 53 19 123
2008 ES-03 6 6 28 33 22 0 6 59 12 18
2008 ES-04 5 12 24 55 5 0 0 60 17 42
2008 ES-05 8 8 37 45 0 0 3 46 16 38

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 ES 7 14 25 27 20 3 4 51 23 262
2019 ES-02 3 11 17 25 31 6 8 65 16 36
2019 ES-03 5 13 18 31 28 5 0 62 19 39
2019 ES-04 6 16 28 23 18 2 6 45 25 93
2019 ES-05 12 14 30 28 14 1 1 43 26 74
2019 ES-06 8 23 23 38 8 0 0 46 31 13
2018 ES 7 14 35 23 16 2 3 41 22 243
2018 ES-02 5 0 21 37 32 0 5 72 6 19
2018 ES-03 5 11 34 14 27 7 2 45 18 44
2018 ES-04 8 11 35 22 17 1 6 41 21 88
2018 ES-05 9 21 41 16 10 3 0 27 30 58
2018 ES-06 5 23 23 41 5 0 5 48 29 22
2017 ES 7 18 27 24 18 1 5 45 27 211
2017 ES-02 0 18 14 29 29 4 7 64 20 28
2017 ES-03 3 23 20 26 17 0 12 48 29 35
2017 ES-04 5 17 30 20 25 1 1 46 23 76
2017 ES-05 13 15 30 29 4 2 6 36 31 46
2017 ES-06 19 14 29 19 14 0 5 35 35 21
2014 ES 8 18 34 24 12 1 4 38 27 165
2014 ES-03 4 12 40 28 12 4 0 42 17 25
2014 ES-04 6 19 39 26 8 0 2 35 26 62
2014 ES-05 15 17 39 20 7 0 2 27 33 46
2014 ES-06 10 30 0 20 40 0 0 60 40 10
2011 ES 12 12 34 23 14 2 3 39 25 150
2011 ES-03 10 5 43 14 19 0 10 37 16 21
2011 ES-04 16 13 29 22 15 2 4 38 31 55
2011 ES-05 7 12 46 24 7 2 0 33 20 41
2011 ES-06 10 10 40 30 10 0 0 40 20 10
2008 ES 7 16 32 23 17 0 5 42 25 123
2008 ES-03 0 17 22 22 33 0 6 59 18 18
2008 ES-04 5 19 36 24 17 0 0 40 24 42
2008 ES-05 13 18 32 24 5 0 8 31 34 38

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 ES 7 14 28 29 14 3 5 47 23 261
2019 ES-02 3 9 29 23 23 0 14 53 13 35
2019 ES-03 5 8 26 26 26 5 5 57 14 39
2019 ES-04 8 15 30 25 14 3 5 42 25 93
2019 ES-05 11 15 30 34 7 3 1 42 27 74
2019 ES-06 0 31 15 46 0 0 8 50 33 13
2018 ES 5 13 37 23 15 4 4 40 20 243
2018 ES-02 0 10 20 30 25 5 10 65 12 20
2018 ES-03 5 16 30 25 16 7 2 45 23 44
2018 ES-04 5 13 40 22 16 2 2 40 18 87
2018 ES-05 10 16 38 17 10 3 5 30 28 58
2018 ES-06 5 14 32 32 14 0 5 48 19 22
2017 ES 7 11 30 25 15 5 7 45 20 210
2017 ES-02 7 4 18 36 21 11 4 67 13 28
2017 ES-03 9 17 40 6 11 6 12 21 31 35
2017 ES-04 7 12 29 24 20 5 4 48 20 76
2017 ES-05 6 9 37 24 15 2 7 43 17 46
2017 ES-06 5 15 20 45 0 0 15 53 24 20
2014 ES 4 14 30 33 15 1 3 50 18 165
2014 ES-03 0 12 36 32 16 0 4 50 13 25
2014 ES-04 0 21 31 31 15 3 0 47 22 62
2014 ES-05 9 9 37 37 7 0 2 44 18 46
2014 ES-06 10 20 0 50 20 0 0 70 30 10
2011 ES 13 14 26 23 15 4 5 42 30 151
2011 ES-03 14 19 29 14 14 0 10 32 37 21
2011 ES-04 18 14 27 18 16 4 4 37 35 56
2011 ES-05 10 15 22 39 7 5 2 50 26 41
2011 ES-06 10 0 40 10 40 0 0 50 10 10
2008 ES 17 26 33 12 7 2 3 20 45 123
2008 ES-03 17 6 28 17 28 6 0 47 24 18
2008 ES-04 19 31 36 10 2 0 2 12 51 42
2008 ES-05 16 32 39 8 3 0 3 11 49 38

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 ES 9 16 37 21 11 3 4 34 27 260
2019 ES-02 6 14 31 19 19 6 6 44 22 36
2019 ES-03 11 11 34 26 16 3 0 43 22 38
2019 ES-04 6 18 39 17 10 2 8 30 27 93
2019 ES-05 12 19 41 22 5 1 0 27 32 74
2019 ES-06 17 17 33 8 17 0 8 27 36 12
2018 ES 11 14 41 18 10 5 2 30 27 244
2018 ES-02 0 15 20 30 20 15 0 59 18 20
2018 ES-03 9 11 41 20 9 7 2 33 23 44
2018 ES-04 8 9 50