2019 Public Service Employee Survey Results by Theme for Canada Revenue Agency by Question 94. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 36 42 11 7 4 0 0 79 10 2151
2019 CS-01 43 35 13 6 4 0 0 78 9 338
2019 CS-02 34 42 12 7 4 0 0 77 12 906
2019 CS-03 35 44 11 7 2 0 0 80 9 781
2018 CS 31 44 13 7 5 0 0 75 12 2104
2018 CS-01 34 41 12 6 6 0 0 76 12 302
2018 CS-02 27 46 14 8 5 0 0 73 13 928
2018 CS-03 34 43 12 7 4 0 0 77 11 750
2018 CS-04 34 52 6 4 4 0 0 86 8 77
2017 CS 32 46 11 7 3 0 0 78 10 2275
2017 CS-01 29 44 13 9 5 0 0 73 14 323
2017 CS-02 33 46 11 6 3 0 0 79 10 1034
2017 CS-03 32 48 10 7 3 0 0 80 9 824
2017 CS-04 31 48 10 10 1 0 0 79 11 81
2014 CS 33 45 11 8 4 0 0 78 11 2396
2014 CS-01 35 40 10 10 5 0 0 75 15 457
2014 CS-02 31 45 12 7 5 0 0 76 12 1024
2014 CS-03 34 49 9 6 2 0 0 82 8 822
2014 CS-04 30 51 9 7 3 0 0 82 9 76
2011 CS 35 43 12 6 3 0 0 78 10 2563
2011 CS-01 40 39 11 5 4 0 0 79 10 454
2011 CS-02 32 43 14 7 4 0 0 76 11 1080
2011 CS-03 36 45 10 7 3 0 0 81 9 834
2011 CS-04 32 49 13 5 0 0 0 82 5 114
2008 CS 33 43 11 8 5 0 0 77 12 2212
2008 CS-01 38 41 9 6 5 0 0 79 11 422
2008 CS-02 31 44 12 7 5 0 0 76 12 961
2008 CS-03 33 43 10 9 4 0 0 76 13 695
2008 CS-04 35 43 6 12 4 0 0 78 16 77

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 36 39 13 7 5 0 0 76 11 2144
2019 CS-01 41 35 14 5 5 0 0 75 11 338
2019 CS-02 35 40 13 8 5 0 0 75 12 905
2019 CS-03 35 42 12 7 4 0 0 77 11 778
2018 CS 32 40 14 9 5 0 0 72 14 2105
2018 CS-01 34 39 15 7 5 0 0 73 12 299
2018 CS-02 30 39 16 8 6 0 0 70 14 928
2018 CS-03 34 41 12 10 3 0 0 75 13 754
2018 CS-04 38 44 5 9 4 0 0 82 13 78
2017 CS 31 43 13 7 6 0 0 74 12 2271
2017 CS-01 29 37 15 8 9 1 0 67 18 323
2017 CS-02 30 45 13 7 5 0 0 75 12 1031
2017 CS-03 32 45 12 7 5 0 0 77 11 823
2017 CS-04 32 41 15 6 5 1 0 74 11 81

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 50 35 10 3 2 0 0 86 4 2139
2019 CS-01 50 36 11 1 2 0 0 85 3 335
2019 CS-02 49 34 11 4 2 0 0 84 5 903
2019 CS-03 51 37 8 2 2 0 0 88 4 777
2018 CS 48 36 12 3 1 0 0 84 5 2086
2018 CS-01 54 29 12 5 1 0 0 83 5 297
2018 CS-02 43 39 14 3 2 0 0 82 4 920
2018 CS-03 52 34 9 3 1 0 0 86 5 746
2018 CS-04 47 38 9 4 1 0 0 86 5 78
2017 CS 50 35 10 3 1 0 0 86 4 2268
2017 CS-01 53 32 9 3 3 0 0 85 6 321
2017 CS-02 49 36 11 3 1 0 0 85 4 1032
2017 CS-03 51 36 9 4 1 0 0 87 4 821
2017 CS-04 53 37 7 1 1 0 0 90 2 81
2014 CS 62 27 8 2 2 0 0 89 4 2394
2014 CS-01 64 23 7 3 2 0 0 87 5 457
2014 CS-02 59 29 8 2 2 0 0 88 4 1022
2014 CS-03 65 26 7 1 1 0 0 91 2 822
2014 CS-04 64 24 9 1 1 0 0 88 3 76
2011 CS 59 30 8 2 1 0 0 89 3 2566
2011 CS-01 63 27 8 1 1 0 0 90 2 456
2011 CS-02 56 31 9 3 1 0 0 87 4 1080
2011 CS-03 60 31 6 2 1 0 0 91 3 834
2011 CS-04 59 34 6 1 0 0 0 93 1 115

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 45 39 10 4 2 0 0 84 6 2153
2019 CS-01 49 35 10 3 2 0 0 85 5 338
2019 CS-02 44 38 10 5 2 0 0 83 7 907
2019 CS-03 43 41 10 4 2 0 0 84 6 782
2018 CS 39 42 11 5 3 0 0 81 8 2107
2018 CS-01 44 39 11 4 2 0 0 83 6 300
2018 CS-02 36 43 12 5 3 0 0 80 8 928
2018 CS-03 41 40 10 6 3 0 0 81 8 755
2018 CS-04 37 51 6 4 1 0 0 88 5 78
2017 CS 41 41 10 6 3 0 0 82 8 2264
2017 CS-01 43 37 10 6 5 0 0 80 11 322
2017 CS-02 41 42 9 5 2 0 0 83 8 1029
2017 CS-03 40 42 10 6 2 0 0 82 8 820
2017 CS-04 50 35 8 5 3 0 0 85 8 80
2014 CS 44 39 9 5 2 0 0 83 8 2395
2014 CS-01 44 36 10 7 3 0 0 80 9 457
2014 CS-02 44 38 9 6 3 0 0 82 8 1024
2014 CS-03 43 43 8 4 2 0 0 86 6 822
2014 CS-04 48 33 12 5 1 0 0 81 7 75
2011 CS 43 42 9 4 2 0 0 85 6 2566
2011 CS-01 47 37 9 4 2 0 0 85 6 455
2011 CS-02 40 42 11 4 2 0 0 83 6 1080
2011 CS-03 44 43 6 5 1 0 0 87 6 835
2011 CS-04 40 50 8 2 0 0 0 90 2 115
2008 CS 41 42 8 6 3 0 0 83 9 2221
2008 CS-01 46 37 7 6 4 0 0 84 10 422
2008 CS-02 39 44 8 5 3 0 0 84 8 967
2008 CS-03 40 42 9 6 3 0 0 83 9 697
2008 CS-04 42 40 9 8 1 0 0 82 9 77

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 48 33 11 5 3 0 0 81 8 2148
2019 CS-01 58 26 8 4 2 0 0 85 7 337
2019 CS-02 46 33 11 5 4 0 0 80 9 906
2019 CS-03 46 36 11 5 2 0 0 82 7 779
2018 CS 42 36 13 6 4 0 0 78 9 2095
2018 CS-01 45 37 13 4 1 1 0 82 5 300
2018 CS-02 40 36 13 6 5 0 0 76 11 926
2018 CS-03 43 36 12 6 3 0 0 80 9 747
2018 CS-04 51 30 9 8 1 0 0 82 9 76
2017 CS 43 35 13 6 3 1 0 79 9 2269
2017 CS-01 41 31 13 9 4 1 0 74 13 322
2017 CS-02 41 36 15 5 2 1 0 78 7 1033
2017 CS-03 43 36 11 6 3 0 0 80 9 821
2017 CS-04 54 33 9 2 1 0 0 88 4 81
2014 CS 39 36 13 7 5 1 0 76 11 2395
2014 CS-01 36 34 14 10 6 1 0 70 16 456
2014 CS-02 39 36 12 6 5 1 0 76 12 1024
2014 CS-03 42 37 13 5 3 0 0 79 9 822
2014 CS-04 45 36 12 5 3 0 0 80 8 76
2011 CS 35 37 17 6 4 1 0 72 10 2559
2011 CS-01 39 33 18 5 4 1 0 72 9 456
2011 CS-02 32 36 19 7 4 1 0 69 12 1077
2011 CS-03 35 39 15 6 4 0 0 75 10 831
2011 CS-04 37 41 19 3 0 0 0 77 3 115

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 45 36 11 5 3 0 0 80 8 2138
2019 CS-01 54 29 10 4 4 0 0 83 8 334
2019 CS-02 42 36 13 6 3 0 0 78 9 900
2019 CS-03 43 39 11 6 2 0 0 82 8 779
2018 CS 39 38 13 6 3 0 0 77 10 2090
2018 CS-01 42 33 18 5 1 0 0 76 6 299
2018 CS-02 36 40 13 7 4 0 0 76 11 926
2018 CS-03 42 38 11 7 3 0 0 80 9 743
2018 CS-04 49 36 8 5 3 0 0 84 8 76
2017 CS 40 39 12 6 3 0 0 79 9 2272
2017 CS-01 39 34 12 10 5 0 0 73 14 321
2017 CS-02 40 39 13 6 2 0 0 79 7 1034
2017 CS-03 40 40 11 6 4 0 0 80 9 824
2017 CS-04 49 41 2 6 1 0 0 90 7 81
2014 CS 38 39 12 7 4 0 0 77 11 2396
2014 CS-01 32 39 13 10 5 1 0 71 15 456
2014 CS-02 39 39 11 7 4 0 0 77 11 1025
2014 CS-03 41 40 11 6 2 0 0 81 8 822
2014 CS-04 47 36 12 4 1 0 0 83 5 76
2011 CS 33 40 15 7 4 0 0 74 11 2555
2011 CS-01 35 36 18 7 4 0 0 71 11 456
2011 CS-02 31 40 16 9 4 1 0 72 13 1075
2011 CS-03 36 41 13 7 3 0 0 77 10 830
2011 CS-04 37 44 13 3 1 1 0 82 4 115
2008 CS 29 42 14 10 5 0 0 71 15 2215
2008 CS-01 36 37 13 9 5 1 0 73 13 421
2008 CS-02 26 42 16 9 6 0 0 69 15 965
2008 CS-03 28 45 13 11 4 0 0 72 15 694
2008 CS-04 30 45 13 10 1 0 0 75 12 77

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 42 28 15 7 5 2 0 72 12 2147
2019 CS-01 47 25 15 6 5 1 0 73 11 336
2019 CS-02 39 28 16 9 5 2 0 69 15 906
2019 CS-03 43 29 15 6 4 3 0 75 10 779
2018 CS 38 27 17 8 5 4 0 68 14 2103
2018 CS-01 41 27 18 7 5 3 0 70 12 303
2018 CS-02 33 28 18 9 7 4 0 64 18 928
2018 CS-03 42 28 16 8 4 2 0 71 12 749
2018 CS-04 47 28 16 4 1 4 0 78 5 76
2017 CS 38 29 17 8 5 4 0 69 13 2269
2017 CS-01 33 28 15 9 9 5 0 65 19 321
2017 CS-02 36 29 18 8 4 4 0 67 13 1031
2017 CS-03 41 29 16 8 3 3 0 72 11 824
2017 CS-04 51 31 7 6 2 2 0 83 9 81
2014 CS 40 28 17 7 5 4 0 70 12 2394
2014 CS-01 40 24 16 8 7 5 0 67 16 456
2014 CS-02 37 28 17 8 6 4 0 67 15 1023
2014 CS-03 42 31 16 5 3 3 0 76 8 822
2014 CS-04 45 25 20 1 3 6 0 75 4 76
2011 CS 34 28 18 9 7 4 0 65 16 2552
2011 CS-01 37 25 16 10 9 4 0 65 19 454
2011 CS-02 30 28 19 10 8 4 1 61 19 1076
2011 CS-03 36 29 19 7 5 3 0 67 13 828
2011 CS-04 43 29 17 7 1 3 0 75 8 115
2008 CS 27 31 18 12 7 5 0 61 20 2219
2008 CS-01 29 29 18 11 7 5 0 62 19 422
2008 CS-02 25 30 19 11 8 6 0 58 21 965
2008 CS-03 28 33 16 13 6 3 0 63 20 697
2008 CS-04 32 36 12 12 3 5 0 73 15 77
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 51 28 13 3 2 1 3 82 5 2146
2019 CS-01 45 26 16 4 4 2 3 75 9 338
2019 CS-02 47 29 14 3 2 1 4 80 5 903
2019 CS-03 55 28 11 3 1 1 1 86 3 779

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 53 27 11 4 2 1 1 82 7 2150
2019 CS-01 55 27 9 4 4 0 1 83 8 337
2019 CS-02 52 27 12 4 2 2 1 81 6 905
2019 CS-03 53 28 10 4 2 1 1 83 7 782
2018 CS 48 31 10 5 3 1 1 81 9 2103
2018 CS-01 53 31 8 4 4 1 0 85 8 300
2018 CS-02 47 29 13 6 4 1 1 78 9 927
2018 CS-03 47 33 9 5 3 1 1 82 8 752
2018 CS-04 45 34 9 8 0 0 4 82 8 77
2017 CS 46 33 11 4 3 2 1 82 7 2274
2017 CS-01 47 30 11 4 5 2 0 80 9 322
2017 CS-02 47 34 11 4 2 2 1 83 6 1034
2017 CS-03 46 33 11 4 2 2 1 81 7 824
2017 CS-04 42 39 11 1 4 2 0 83 5 81
2014 CS 47 30 11 5 4 2 0 79 9 2396
2014 CS-01 46 28 13 6 4 3 0 76 10 457
2014 CS-02 48 29 11 6 4 2 1 78 11 1024
2014 CS-03 48 33 10 4 3 1 0 83 7 822
2014 CS-04 46 32 12 5 1 1 3 81 7 76
2011 CS 45 33 10 6 4 2 1 80 10 2562
2011 CS-01 43 33 10 7 4 2 1 79 11 456
2011 CS-02 42 32 13 5 5 2 0 77 10 1079
2011 CS-03 47 36 8 5 3 1 0 83 8 832
2011 CS-04 57 28 7 3 2 2 1 88 5 115
2008 CS 40 32 13 7 5 3 0 74 12 2221
2008 CS-01 43 28 12 7 7 4 0 74 14 421
2008 CS-02 41 30 13 7 5 3 0 74 13 967
2008 CS-03 38 35 14 7 4 2 0 75 11 698
2008 CS-04 39 36 18 3 3 1 0 76 5 77

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 52 30 10 5 3 0 0 83 7 2134
2019 CS-01 51 32 10 2 4 0 1 84 6 338
2019 CS-02 52 29 11 5 2 0 1 81 7 896
2019 CS-03 51 31 9 5 3 1 0 83 8 775
2018 CS 46 34 9 6 3 1 0 81 10 2094
2018 CS-01 50 32 10 4 4 0 0 83 8 299
2018 CS-02 45 35 10 6 3 1 0 80 10 927
2018 CS-03 47 33 9 6 3 1 1 81 10 744
2018 CS-04 47 35 8 8 1 0 1 83 9 77
2017 CS 46 36 9 6 3 0 0 82 9 2272
2017 CS-01 44 32 9 8 5 1 1 77 14 322
2017 CS-02 47 36 9 6 2 0 0 83 8 1034
2017 CS-03 46 36 8 6 3 0 0 83 9 822
2017 CS-04 38 41 11 5 4 0 1 80 9 81
2014 CS 47 33 9 7 4 1 0 80 11 2394
2014 CS-01 49 28 9 9 4 1 0 78 13 457
2014 CS-02 45 34 9 7 4 1 0 80 11 1022
2014 CS-03 49 34 8 6 3 0 0 83 9 822
2014 CS-04 41 36 11 11 3 0 0 76 13 76
2011 CS 43 35 11 7 3 0 0 78 11 2555
2011 CS-01 41 36 11 9 2 0 0 77 11 453
2011 CS-02 41 35 12 8 4 1 0 76 12 1076
2011 CS-03 46 36 8 6 4 0 0 82 9 830
2011 CS-04 45 35 12 5 3 0 0 80 8 115
2008 CS 38 37 10 8 6 1 0 76 14 2219
2008 CS-01 40 35 10 7 7 2 0 76 14 420
2008 CS-02 39 36 11 7 6 1 1 76 13 966
2008 CS-03 37 39 10 9 5 1 0 76 14 697
2008 CS-04 31 44 10 13 1 0 0 75 14 77

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 57 26 9 5 3 0 0 84 8 2152
2019 CS-01 59 27 9 2 4 0 0 85 6 338
2019 CS-02 57 26 10 4 3 0 0 83 7 906
2019 CS-03 56 27 8 6 2 0 0 84 8 782
2018 CS 49 30 10 6 5 0 0 79 11 2107
2018 CS-01 53 29 9 5 4 1 0 82 9 301
2018 CS-02 48 29 11 6 5 0 0 77 12 930
2018 CS-03 48 32 9 6 4 0 0 81 10 752
2018 CS-04 52 29 6 9 3 0 1 82 12 77
2017 CS 54 28 9 5 3 0 0 83 8 2272
2017 CS-01 50 29 9 5 5 0 0 80 11 323
2017 CS-02 54 30 9 5 3 0 0 83 8 1033
2017 CS-03 57 26 10 4 2 0 0 83 7 823
2017 CS-04 60 24 6 4 4 1 1 86 8 80
2014 CS 54 28 9 5 4 0 0 82 9 2395
2014 CS-01 53 29 9 5 3 0 1 83 8 457
2014 CS-02 54 26 9 6 5 0 0 80 11 1024
2014 CS-03 56 28 8 5 3 0 0 85 8 821
2014 CS-04 55 34 4 5 1 0 0 89 7 76

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 38 33 14 5 3 6 0 76 9 2151
2019 CS-01 46 31 10 4 2 6 0 83 7 338
2019 CS-02 37 30 17 4 3 8 1 74 8 906
2019 CS-03 36 37 12 7 4 4 0 76 12 781
2018 CS 33 34 15 6 4 8 0 73 11 2102
2018 CS-01 38 32 14 5 4 7 0 75 10 301
2018 CS-02 31 34 15 6 5 9 0 72 11 928
2018 CS-03 34 34 16 6 3 6 0 73 10 749
2018 CS-04 36 40 8 5 3 8 0 83 8 77
2017 CS 34 34 15 5 4 9 0 74 10 2274
2017 CS-01 35 28 13 7 6 10 0 70 15 323
2017 CS-02 33 35 15 4 3 10 0 75 8 1033
2017 CS-03 33 35 15 6 4 8 0 73 10 824
2017 CS-04 44 37 10 1 5 2 0 84 6 81
2014 CS 31 32 15 8 4 9 0 70 13 2397
2014 CS-01 32 26 17 9 5 11 0 65 16 457
2014 CS-02 30 33 14 6 4 12 0 72 12 1025
2014 CS-03 31 36 15 8 3 6 0 71 12 822
2014 CS-04 37 36 16 5 0 7 0 77 6 76
2011 CS 24 32 19 9 7 9 0 61 18 2553
2011 CS-01 27 30 18 10 7 9 0 62 18 454
2011 CS-02 21 31 20 9 7 11 0 59 18 1076
2011 CS-03 25 35 17 10 7 6 0 64 18 830
2011 CS-04 27 31 27 5 5 4 0 61 11 112

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 32 34 17 9 5 2 0 68 14 2147
2019 CS-01 43 32 12 5 4 3 1 77 10 336
2019 CS-02 32 33 18 8 5 3 0 67 14 906
2019 CS-03 28 37 18 11 6 1 0 65 17 780
2018 CS 27 35 17 11 7 3 0 64 18 2093
2018 CS-01 30 36 17 7 6 4 0 68 14 301
2018 CS-02 27 33 17 11 7 4 0 63 19 923
2018 CS-03 27 36 17 12 7 1 0 64 19 745
2018 CS-04 25 44 16 12 4 0 0 69 16 77
2017 CS 28 34 18 11 6 3 0 64 17 2273
2017 CS-01 29 29 19 10 10 4 0 60 21 323
2017 CS-02 29 34 19 10 4 4 0 65 15 1032
2017 CS-03 26 36 18 13 6 2 0 63 19 824
2017 CS-04 32 39 14 10 5 0 0 72 15 81
2014 CS 25 34 18 11 8 3 0 61 20 2396
2014 CS-01 23 27 18 16 11 4 0 52 28 457
2014 CS-02 25 34 19 9 8 5 0 63 17 1024
2014 CS-03 24 38 18 12 6 1 0 63 19 822
2014 CS-04 26 38 20 12 3 1 0 65 15 76
2011 CS 19 36 20 12 10 3 0 57 22 2559
2011 CS-01 23 35 18 12 9 3 0 60 21 455
2011 CS-02 18 33 22 12 11 4 0 54 23 1077
2011 CS-03 19 40 19 12 10 1 0 59 22 832
2011 CS-04 18 39 21 15 5 2 0 58 20 115
2008 CS 19 33 19 13 12 3 1 54 26 2216
2008 CS-01 25 32 16 10 13 4 1 60 24 421
2008 CS-02 20 30 21 12 13 3 1 52 26 964
2008 CS-03 17 36 19 15 12 1 0 54 27 696
2008 CS-04 13 38 12 26 9 3 0 52 36 77

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 25 33 21 11 5 5 0 61 17 2144
2019 CS-01 36 28 18 8 5 5 1 68 13 338
2019 CS-02 26 33 22 8 5 6 1 63 14 904
2019 CS-03 19 36 20 15 6 3 0 57 22 776
2018 CS 20 33 21 12 7 6 0 56 21 2098
2018 CS-01 23 33 20 10 7 7 0 60 19 300
2018 CS-02 22 31 21 11 7 7 0 57 19 927
2018 CS-03 17 35 22 15 8 3 0 54 23 747
2018 CS-04 16 42 17 14 5 6 0 61 21 77
2017 CS 20 32 21 12 6 8 0 57 20 2269
2017 CS-01 23 27 17 11 11 11 0 56 24 322
2017 CS-02 21 33 22 11 4 9 0 59 17 1031
2017 CS-03 18 34 21 15 7 5 0 54 24 822
2017 CS-04 18 39 17 14 6 5 0 61 21 81
2014 CS 19 30 21 13 8 8 0 53 24 2396
2014 CS-01 19 26 17 17 11 9 0 50 31 457
2014 CS-02 20 30 20 11 8 11 1 56 21 1024
2014 CS-03 17 32 25 14 7 5 0 52 22 822
2014 CS-04 16 34 21 18 5 5 0 53 25 76
2011 CS 12 35 21 15 9 7 0 51 25 2561
2011 CS-01 14 35 20 14 9 7 0 54 25 454
2011 CS-02 13 32 22 14 9 9 0 50 26 1079
2011 CS-03 10 39 21 15 9 6 0 52 26 832
2011 CS-04 7 40 25 18 8 2 0 48 27 115
2008 CS 9 31 21 19 12 7 0 44 34 2218
2008 CS-01 14 32 19 14 12 7 1 50 29 420
2008 CS-02 10 31 21 17 11 9 0 46 31 966
2008 CS-03 5 31 22 25 13 4 0 38 39 697
2008 CS-04 6 27 18 30 14 4 0 35 46 77

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 24 37 19 12 6 3 0 63 18 2150
2019 CS-01 37 34 13 6 6 4 0 74 12 337
2019 CS-02 24 37 18 12 5 4 0 64 18 906
2019 CS-03 18 38 21 14 7 2 0 57 21 781
2018 CS 21 35 19 14 7 3 0 58 22 2106
2018 CS-01 24 38 16 11 8 4 0 64 19 301
2018 CS-02 22 34 19 13 7 5 0 59 21 930
2018 CS-03 18 36 22 15 7 1 0 55 23 752
2018 CS-04 18 38 10 29 4 1 0 57 33 77
2017 CS 22 37 18 12 7 4 0 62 20 2275
2017 CS-01 24 30 19 12 10 5 0 57 23 323
2017 CS-02 23 39 16 12 4 5 0 66 17 1034
2017 CS-03 20 39 18 13 8 3 0 60 21 824
2017 CS-04 24 36 19 12 9 1 0 60 21 81
2014 CS 21 35 17 14 9 4 0 58 24 2395
2014 CS-01 24 26 16 16 13 4 0 52 31 457
2014 CS-02 22 36 16 11 8 6 0 62 21 1024
2014 CS-03 18 38 19 15 8 2 0 58 23 822
2014 CS-04 17 39 16 16 8 4 0 58 25 75
2011 CS 15 38 18 17 9 3 0 55 26 2557
2011 CS-01 17 40 15 18 8 2 0 58 26 454
2011 CS-02 17 36 21 15 8 3 0 55 24 1077
2011 CS-03 13 40 17 19 9 1 0 54 28 832
2011 CS-04 14 35 19 19 13 1 0 49 32 113
2008 CS 14 40 17 17 9 3 0 56 26 2215
2008 CS-01 19 44 14 14 7 2 0 65 21 421
2008 CS-02 15 40 17 13 10 4 0 58 24 964
2008 CS-03 11 38 19 22 9 1 0 50 31 695
2008 CS-04 13 32 16 27 12 0 0 45 39 77
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 28 40 18 9 5 0 0 68 15 2148
2019 CS-01 35 39 14 6 6 0 0 74 12 338
2019 CS-02 29 39 18 10 5 0 1 68 14 904
2019 CS-03 25 40 19 11 5 0 0 64 16 780
2018 CS 25 39 18 11 7 0 0 63 18 2101
2018 CS-01 29 40 18 4 7 0 1 70 11 300
2018 CS-02 23 39 19 11 8 1 0 62 18 927
2018 CS-03 25 37 18 13 6 0 0 63 19 749
2018 CS-04 24 40 13 18 5 0 0 64 23 78
2017 CS 25 40 17 11 6 0 0 65 17 2273
2017 CS-01 25 36 17 14 8 0 0 61 22 322
2017 CS-02 26 41 16 10 5 0 0 68 16 1033
2017 CS-03 25 39 19 10 7 0 0 64 17 824
2017 CS-04 21 42 18 11 6 1 0 64 18 81
2014 CS 24 39 17 12 8 0 0 63 20 2395
2014 CS-01 26 35 16 12 9 1 0 62 21 457
2014 CS-02 23 39 17 12 8 0 0 62 21 1023
2014 CS-03 24 41 16 12 7 0 0 65 19 822
2014 CS-04 22 38 21 11 7 1 0 61 17 76
2011 CS 21 41 17 13 8 0 0 62 21 2559
2011 CS-01 22 38 17 14 8 0 0 60 23 453
2011 CS-02 19 42 17 13 9 0 0 62 22 1076
2011 CS-03 23 39 17 13 7 0 0 62 21 834
2011 CS-04 17 52 17 9 3 1 0 70 12 115

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 33 43 13 8 3 0 0 77 11 2143
2019 CS-01 43 38 12 4 4 0 0 81 7 337
2019 CS-02 35 42 13 8 2 0 0 77 10 904
2019 CS-03 28 47 14 8 4 0 0 74 12 776
2018 CS 29 45 14 8 4 0 0 74 12 2110
2018 CS-01 35 42 14 6 2 0 0 77 8 302
2018 CS-02 28 46 15 7 4 0 0 75 10 931
2018 CS-03 28 45 13 10 4 0 0 73 14 753
2018 CS-04 17 51 14 14 4 0 0 68 18 77
2017 CS 30 46 14 8 3 0 0 76 11 2273
2017 CS-01 30 46 12 7 4 0 0 76 11 323
2017 CS-02 32 45 14 7 2 0 0 77 8 1032
2017 CS-03 28 47 13 9 3 0 0 75 12 824
2017 CS-04 19 42 24 7 7 0 1 61 15 81

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 46 32 12 6 3 1 1 78 9 2145
2019 CS-01 49 31 10 5 4 0 0 81 9 336
2019 CS-02 44 32 13 6 3 0 1 77 9 903
2019 CS-03 46 31 13 7 3 1 0 78 10 780
2018 CS 39 36 13 7 4 1 0 76 11 2103
2018 CS-01 45 32 12 4 5 1 0 78 9 299
2018 CS-02 37 35 15 7 5 1 1 74 12 929
2018 CS-03 38 38 13 7 4 0 0 76 11 751
2018 CS-04 43 36 9 6 3 1 1 81 9 77
2017 CS 39 39 11 7 3 0 1 79 10 2274
2017 CS-01 38 37 11 8 6 0 0 75 14 322
2017 CS-02 40 40 11 5 2 0 1 81 8 1035
2017 CS-03 39 38 12 8 3 0 0 77 10 823
2017 CS-04 37 46 6 5 5 0 1 84 10 81
2014 CS 39 35 12 7 5 1 1 76 12 2395
2014 CS-01 42 32 12 7 5 1 0 75 13 457
2014 CS-02 38 36 11 8 5 1 1 76 13 1023
2014 CS-03 40 36 12 7 4 1 0 77 11 822
2014 CS-04 38 37 17 4 3 0 1 76 7 76
2011 CS 34 38 14 8 5 1 0 73 13 2562
2011 CS-01 32 38 14 10 5 1 1 71 15 456
2011 CS-02 33 39 14 7 6 1 0 73 14 1078
2011 CS-03 38 36 14 8 4 0 0 74 12 832
2011 CS-04 35 43 11 7 3 0 0 78 10 115
2008 CS 34 37 12 10 6 1 1 71 17 2222
2008 CS-01 34 37 10 11 7 0 0 72 18 422
2008 CS-02 36 36 12 8 6 1 1 73 14 966
2008 CS-03 31 37 12 13 7 0 0 68 19 698
2008 CS-04 30 39 14 9 8 0 0 69 17 77

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 30 42 13 10 4 0 0 72 14 2141
2019 CS-01 33 41 11 9 5 1 0 74 14 337
2019 CS-02 29 43 14 10 3 0 0 73 13 901
2019 CS-03 31 41 13 10 4 0 0 73 14 777
2018 CS 23 47 12 12 5 0 1 71 17 2110
2018 CS-01 23 51 9 13 3 0 0 75 16 301
2018 CS-02 24 46 13 11 5 1 1 71 16 931
2018 CS-03 24 47 11 12 5 0 1 71 18 753
2018 CS-04 12 44 17 18 10 0 0 55 28 78
2017 CS 26 43 12 12 6 0 0 70 18 2275
2017 CS-01 21 43 10 15 11 0 0 64 26 323
2017 CS-02 28 44 12 12 5 0 0 72 16 1035
2017 CS-03 28 42 13 12 5 0 0 70 17 823
2017 CS-04 15 44 16 14 10 0 1 60 24 81
2014 CS 30 39 12 12 6 0 0 69 18 2392
2014 CS-01 25 36 17 13 9 0 0 61 23 457
2014 CS-02 31 39 11 12 5 0 0 71 18 1023
2014 CS-03 31 42 11 12 4 0 0 73 15 820
2014 CS-04 25 37 15 18 5 0 0 62 24 76
2011 CS 28 42 14 10 4 0 1 72 15 2558
2011 CS-01 24 43 15 13 4 0 0 68 18 452
2011 CS-02 26 43 15 10 5 0 1 70 15 1077
2011 CS-03 35 39 13 8 4 0 0 75 12 833
2011 CS-04 24 50 10 13 3 0 0 74 16 115
2008 CS 27 43 13 11 5 0 1 71 16 2219
2008 CS-01 23 42 14 10 10 1 1 66 20 421
2008 CS-02 26 43 12 12 5 1 1 70 17 966
2008 CS-03 30 45 12 9 4 0 1 75 12 697
2008 CS-04 25 42 16 14 4 0 0 66 18 77

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 29 33 19 11 8 1 0 63 18 2147
2019 CS-01 39 27 17 8 7 1 0 68 16 337
2019 CS-02 29 32 20 10 9 2 0 62 18 905
2019 CS-03 25 38 17 13 7 1 0 63 20 779
2018 CS 23 34 19 14 9 2 0 58 23 2099
2018 CS-01 28 29 20 12 9 2 0 58 21 300
2018 CS-02 21 33 19 13 11 2 0 55 25 924
2018 CS-03 24 36 17 15 7 1 0 60 22 749
2018 CS-04 27 32 13 18 8 3 0 61 26 78
2017 CS 26 38 17 11 7 1 0 65 18 2271
2017 CS-01 28 29 16 12 12 2 0 59 25 323
2017 CS-02 25 39 18 10 6 1 0 65 16 1032
2017 CS-03 25 40 16 11 7 1 0 66 18 822
2017 CS-04 25 42 15 11 5 2 0 68 17 81
2014 CS 27 36 16 11 8 2 0 65 19 2395
2014 CS-01 27 29 17 12 12 2 0 58 25 456
2014 CS-02 27 36 16 11 8 3 0 64 19 1024
2014 CS-03 28 42 15 9 5 1 0 70 15 822
2014 CS-04 33 33 12 17 4 1 0 67 21 76
2011 CS 27 37 16 11 7 1 0 65 19 2558
2011 CS-01 25 38 16 12 9 1 0 63 20 455
2011 CS-02 25 37 17 11 8 2 0 64 19 1077
2011 CS-03 31 37 14 11 6 0 0 69 17 832
2011 CS-04 28 37 16 15 4 0 0 65 19 114
2008 CS 21 41 17 12 8 1 0 63 20 2222
2008 CS-01 23 39 14 11 9 2 0 64 21 422
2008 CS-02 22 38 18 11 10 1 0 61 21 967
2008 CS-03 20 46 16 12 6 0 0 66 18 698
2008 CS-04 19 43 17 14 6 0 0 62 21 77

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 25 30 17 13 12 2 1 56 26 2150
2019 CS-01 37 23 13 14 12 1 0 60 27 337
2019 CS-02 24 28 18 13 14 2 1 54 28 906
2019 CS-03 22 37 17 14 10 1 1 60 24 781
2018 CS 20 30 16 16 15 1 1 51 32 2098
2018 CS-01 25 25 15 16 15 3 1 52 32 299
2018 CS-02 17 28 17 17 18 2 0 47 36 924
2018 CS-03 21 34 16 16 11 0 2 57 27 750
2018 CS-04 22 25 14 12 19 0 8 51 34 77
2017 CS 21 34 13 15 14 2 1 56 30 2273
2017 CS-01 22 26 13 15 20 3 0 50 37 323
2017 CS-02 20 33 14 14 15 3 0 55 30 1033
2017 CS-03 22 38 13 15 10 1 1 61 26 823
2017 CS-04 22 25 10 16 22 0 5 49 40 81
2014 CS 22 31 15 14 15 2 1 55 30 2394
2014 CS-01 23 22 14 17 21 3 1 46 40 456
2014 CS-02 20 30 15 14 17 3 1 52 32 1024
2014 CS-03 24 37 15 12 9 1 1 62 22 822
2014 CS-04 30 21 11 12 18 3 5 56 33 76
2011 CS 19 31 16 15 17 1 1 51 33 2562
2011 CS-01 17 29 15 15 21 1 1 47 37 456
2011 CS-02 15 30 17 18 18 2 0 46 36 1078
2011 CS-03 24 34 15 13 12 0 1 59 26 833
2011 CS-04 22 26 10 11 25 1 4 50 39 115
2008 CS 18 36 13 16 16 1 1 55 33 2221
2008 CS-01 21 38 12 14 15 1 0 59 29 422
2008 CS-02 15 33 14 17 18 2 1 49 36 966
2008 CS-03 20 41 11 15 13 0 0 61 28 698
2008 CS-04 17 25 6 17 32 0 3 43 51 77

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 56 24 10 3 2 1 3 84 6 2146
2019 CS-01 60 21 10 3 3 1 3 84 6 335
2019 CS-02 59 22 10 3 2 0 4 84 5 905
2019 CS-03 52 27 11 4 3 0 3 82 7 780

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 61 12 6 3 3 3 11 86 7 2148
2019 CS-01 59 17 6 3 3 3 9 86 7 337
2019 CS-02 63 13 6 2 3 4 11 88 5 904
2019 CS-03 60 10 7 4 4 3 12 83 9 781

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 47 26 14 6 3 1 3 77 9 2141
2019 CS-01 44 25 19 5 4 2 1 71 9 335
2019 CS-02 46 27 14 5 3 2 3 77 8 900
2019 CS-03 50 25 12 6 2 0 4 79 9 780

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 44 24 14 6 4 3 4 73 11 2138
2019 CS-01 41 24 17 7 6 3 1 69 14 336
2019 CS-02 43 25 14 6 4 3 4 74 11 902
2019 CS-03 46 23 13 7 3 2 5 75 11 775

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 47 18 12 7 8 4 4 72 16 2140
2019 CS-01 38 15 15 11 17 2 1 55 29 337
2019 CS-02 43 22 12 8 7 5 4 71 16 902
2019 CS-03 54 15 11 5 5 4 6 77 11 775

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 76 11 5 1 1 2 5 93 2 2138
2019 CS-01 68 16 8 3 2 2 3 87 5 335
2019 CS-02 73 13 5 1 1 3 5 93 1 904
2019 CS-03 81 9 3 1 0 1 5 96 1 774

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 74 10 4 2 2 4 4 91 4 2134
2019 CS-01 72 12 6 2 2 3 3 90 4 336
2019 CS-02 71 10 5 3 2 4 4 89 5 897
2019 CS-03 77 10 3 2 1 3 4 93 3 776

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 77 7 3 1 1 2 9 94 2 2137
2019 CS-01 79 9 4 1 1 2 5 94 2 333
2019 CS-02 74 8 3 1 1 3 9 93 3 902
2019 CS-03 80 5 2 1 1 1 10 96 2 777

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 34 41 13 7 5 0 0 75 12 2137
2019 CS-01 36 37 13 7 6 0 0 74 13 338
2019 CS-02 34 41 14 6 5 0 0 75 11 899
2019 CS-03 32 44 11 8 4 0 0 76 13 776
2018 CS 30 42 14 8 5 0 0 72 13 2100
2018 CS-01 28 38 19 8 6 1 0 67 14 300
2018 CS-02 28 42 17 8 5 0 0 70 13 927
2018 CS-03 33 44 10 8 5 0 0 77 13 750
2018 CS-04 45 33 9 12 1 0 0 78 13 78
2017 CS 31 46 11 8 4 0 0 77 12 2268
2017 CS-01 26 43 11 11 8 0 0 70 19 322
2017 CS-02 29 46 12 9 3 0 0 76 12 1031
2017 CS-03 33 49 9 6 4 0 0 82 9 821
2017 CS-04 46 38 6 6 2 1 0 85 9 81
2014 CS 27 44 12 10 7 0 0 71 17 2395
2014 CS-01 20 37 16 15 12 1 0 58 27 457
2014 CS-02 26 45 13 9 7 0 0 71 16 1024
2014 CS-03 30 47 10 9 4 0 0 77 13 822
2014 CS-04 31 44 9 13 3 0 0 75 16 76
2011 CS 33 44 11 7 5 0 0 77 12 2562
2011 CS-01 26 44 13 11 6 0 0 70 17 455
2011 CS-02 32 42 13 8 5 0 0 74 13 1078
2011 CS-03 38 46 8 5 4 0 0 84 9 834
2011 CS-04 39 47 7 5 1 1 0 87 6 114

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 36 36 16 7 5 0 0 73 11 2146
2019 CS-01 38 39 15 5 4 0 0 76 9 336
2019 CS-02 36 34 19 6 5 0 0 70 11 905
2019 CS-03 34 39 14 8 5 0 0 73 13 779
2018 CS 31 39 15 9 5 0 0 71 14 2092
2018 CS-01 32 37 16 7 7 0 0 70 14 299
2018 CS-02 29 40 16 9 6 0 0 69 15 926
2018 CS-03 32 41 14 9 4 0 0 73 13 745
2018 CS-04 45 30 13 11 1 0 0 75 12 76
2017 CS 33 38 15 9 4 0 0 72 14 2268
2017 CS-01 30 36 12 12 7 1 1 67 20 321
2017 CS-02 33 37 16 9 4 0 0 71 13 1032
2017 CS-03 35 39 13 9 4 0 0 75 13 821
2017 CS-04 37 40 14 4 5 1 0 77 9 81
2014 CS 32 37 15 10 6 0 0 69 16 2394
2014 CS-01 26 35 16 13 9 0 1 62 22 457
2014 CS-02 32 37 15 10 6 0 0 69 16 1024
2014 CS-03 36 37 14 9 5 0 0 73 13 821
2014 CS-04 34 44 17 3 3 0 0 78 5 76

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 38 41 13 6 3 0 0 79 9 2118
2019 CS-01 46 36 12 4 2 0 0 82 6 335
2019 CS-02 36 42 13 6 2 0 0 78 8 897
2019 CS-03 36 42 12 6 4 0 0 78 10 764
2018 CS 33 40 15 8 4 0 0 73 12 2096
2018 CS-01 39 39 13 5 4 0 0 78 9 300
2018 CS-02 31 40 17 7 5 0 0 71 12 921
2018 CS-03 33 40 15 9 3 0 0 73 12 751
2018 CS-04 40 35 14 10 1 0 0 74 12 78
2017 CS 34 42 13 6 4 0 0 77 10 2268
2017 CS-01 37 39 9 8 6 0 1 77 14 322
2017 CS-02 34 42 15 6 3 0 0 76 9 1033
2017 CS-03 34 44 12 6 4 0 0 78 10 820
2017 CS-04 38 37 14 5 5 1 0 76 10 81
2014 CS 35 39 14 7 4 0 0 74 12 2395
2014 CS-01 32 37 15 10 6 0 0 68 16 457
2014 CS-02 35 39 14 7 5 0 0 74 11 1024
2014 CS-03 37 40 14 7 3 0 0 77 9 821
2014 CS-04 38 36 14 7 5 0 0 74 12 76
2011 CS 39 43 10 5 2 1 0 83 7 2558
2011 CS-01 42 38 12 6 1 0 0 81 7 454
2011 CS-02 37 43 10 5 3 1 0 81 8 1080
2011 CS-03 42 44 8 4 2 0 0 86 6 829
2011 CS-04 41 42 8 7 3 0 0 83 10 115

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 23 42 20 7 4 4 0 68 11 2148
2019 CS-01 28 36 21 7 3 4 0 67 11 336
2019 CS-02 23 39 21 8 4 5 1 65 12 907
2019 CS-03 19 47 19 8 3 4 0 69 11 780
2018 CS 20 38 24 9 5 3 0 61 14 2105
2018 CS-01 22 36 24 8 4 6 0 62 13 301
2018 CS-02 18 36 27 9 6 4 0 56 16 927
2018 CS-03 22 43 21 8 4 2 0 66 12 751
2018 CS-04 38 33 19 8 1 0 0 72 9 78
2017 CS 21 39 21 10 4 4 0 63 15 2274
2017 CS-01 19 34 17 14 7 8 0 58 23 323
2017 CS-02 21 38 22 9 3 5 1 63 13 1034
2017 CS-03 21 42 21 10 4 2 0 64 15 823
2017 CS-04 27 44 16 10 2 0 0 72 12 81

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 50 32 10 6 3 0 0 82 9 2147
2019 CS-01 55 26 11 5 3 0 0 81 8 337
2019 CS-02 48 33 10 6 2 0 0 82 8 903
2019 CS-03 49 33 8 6 4 0 0 82 10 781
2018 CS 47 35 9 5 4 0 1 82 8 2104
2018 CS-01 47 34 13 2 3 0 1 82 5 302
2018 CS-02 45 35 9 5 3 1 1 82 9 931
2018 CS-03 48 34 8 5 4 0 0 83 9 747
2018 CS-04 53 38 3 3 3 0 1 92 5 78
2017 CS 47 35 9 6 3 0 0 83 8 2273
2017 CS-01 46 35 8 5 4 1 1 82 9 323
2017 CS-02 46 36 9 6 2 0 1 83 8 1034
2017 CS-03 47 35 8 6 3 0 0 82 10 822
2017 CS-04 62 32 5 1 0 0 0 94 1 81
2014 CS 48 34 9 6 3 0 0 82 9 2394
2014 CS-01 47 32 13 3 3 1 0 81 6 457
2014 CS-02 46 35 8 6 4 0 0 81 10 1023
2014 CS-03 50 33 8 6 3 0 0 83 9 821
2014 CS-04 55 26 9 8 1 0 0 82 9 76
2011 CS 46 36 9 6 2 0 1 83 8 2565
2011 CS-01 45 36 9 6 3 1 0 82 9 455
2011 CS-02 47 35 9 5 3 0 1 83 8 1081
2011 CS-03 47 36 9 6 1 0 0 84 7 833
2011 CS-04 49 36 7 6 2 1 0 85 8 115

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 48 35 12 4 1 0 0 83 5 2140
2019 CS-01 58 34 5 2 0 0 0 93 2 335
2019 CS-02 53 33 11 3 1 0 0 86 3 903
2019 CS-03 40 37 15 5 2 0 0 77 7 776
2018 CS 47 37 12 3 2 0 0 84 5 2110
2018 CS-01 55 38 6 1 0 0 0 93 1 302
2018 CS-02 52 36 10 2 1 0 0 87 3 928
2018 CS-03 40 38 16 5 2 0 0 77 7 754
2018 CS-04 31 35 19 12 3 1 0 66 14 78
2017 CS 50 36 9 3 1 0 1 87 4 2273
2017 CS-01 58 30 8 2 0 0 1 89 2 323
2017 CS-02 57 33 6 2 1 0 1 91 3 1033
2017 CS-03 40 42 13 3 2 0 0 82 5 823
2017 CS-04 31 42 16 7 1 0 2 75 9 81
2014 CS 49 36 10 3 1 0 0 86 4 2396
2014 CS-01 51 36 9 2 0 1 1 89 2 457
2014 CS-02 55 34 8 2 1 0 0 89 2 1024
2014 CS-03 42 39 12 5 2 0 0 82 6 822
2014 CS-04 28 29 32 7 5 0 0 57 12 76
2011 CS 42 39 12 4 2 0 0 82 6 2561
2011 CS-01 46 40 11 2 1 0 0 86 3 454
2011 CS-02 43 41 11 4 1 0 0 84 5 1081
2011 CS-03 40 38 14 5 2 0 0 79 7 830
2011 CS-04 30 36 21 8 5 0 0 66 13 115
2008 CS 33 41 18 6 2 0 0 74 8 2222
2008 CS-01 38 45 12 3 2 0 0 83 5 422
2008 CS-02 35 41 17 5 2 0 0 76 7 967
2008 CS-03 27 39 22 9 3 0 0 66 12 697
2008 CS-04 32 34 21 6 6 0 0 66 13 77

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 67 21 5 3 3 1 0 89 6 2147
2019 CS-01 68 18 5 3 4 1 1 88 7 337
2019 CS-02 66 21 5 3 3 1 0 88 6 905
2019 CS-03 67 22 5 3 2 1 0 90 5 780
2017 CS 63 25 5 3 2 1 1 89 6 2271
2017 CS-01 57 24 9 2 4 2 2 84 7 323
2017 CS-02 62 25 5 3 2 1 1 89 6 1032
2017 CS-03 65 25 4 4 2 0 1 91 6 823
2017 CS-04 80 16 4 0 0 0 0 96 0 80
2014 CS 64 23 5 3 2 1 1 90 5 2394
2014 CS-01 61 23 5 3 3 2 3 89 6 456
2014 CS-02 63 23 6 4 2 2 1 88 6 1024
2014 CS-03 67 23 4 3 2 1 0 91 5 821
2014 CS-04 80 13 5 1 0 0 0 93 1 76
2011 CS 60 27 5 3 3 1 1 88 6 2566
2011 CS-01 55 28 7 4 4 1 2 85 8 455
2011 CS-02 61 27 5 3 3 0 1 89 6 1081
2011 CS-03 62 27 5 4 2 0 0 89 5 834
2011 CS-04 68 23 5 3 1 0 1 91 4 115

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 CS 20 43 36 2154
2019 CS-01 16 48 36 338
2019 CS-02 20 42 38 908
2019 CS-03 25 41 34 782
2018 CS 22 42 36 2112
2018 CS-01 14 45 41 304
2018 CS-02 22 42 36 931
2018 CS-03 26 40 34 751
2018 CS-04 21 54 26 78
2017 CS 19 48 33 2274
2017 CS-01 16 53 31 322
2017 CS-02 17 47 35 1034
2017 CS-03 22 46 31 824
2017 CS-04 15 67 19 81
2014 CS 18 50 32 2397
2014 CS-01 17 52 31 457
2014 CS-02 17 48 35 1025
2014 CS-03 20 49 30 822
2014 CS-04 8 69 24 76
2011 CS 21 46 33 2567
2011 CS-01 20 48 32 456
2011 CS-02 21 42 36 1081
2011 CS-03 22 47 31 834
2011 CS-04 14 57 29 115

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 CS 22 51 18 5 1 3 441
2019 CS-02 20 47 25 6 0 3 178
2019 CS-03 26 57 13 2 1 3 192
2018 CS 19 49 24 3 0 5 461
2018 CS-01 21 55 14 5 2 2 42
2018 CS-02 14 43 32 3 0 7 202
2018 CS-03 23 56 17 2 0 3 191
2018 CS-04 31 38 13 19 0 0 16
2017 CS 24 50 19 3 1 3 430
2017 CS-01 15 40 35 4 4 2 52
2017 CS-02 21 52 19 2 2 4 180
2017 CS-03 26 54 15 3 1 2 184
2017 CS-04 58 25 0 17 0 0 12
2014 CS 22 53 13 6 9999 6 429
2014 CS-01 19 46 8 11 9999 16 79
2014 CS-02 20 53 18 7 9999 2 174
2014 CS-03 26 57 9 4 9999 4 167
2011 CS 16 54 21 5 9999 5 531
2011 CS-01 9 51 30 7 9999 3 89
2011 CS-02 12 51 24 6 9999 7 229
2011 CS-03 21 61 12 3 9999 4 180
2011 CS-04 38 44 19 0 9999 0 16
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 47 39 9 4 2 0 0 86 5 2138
2019 CS-01 53 35 6 3 2 0 0 88 5 332
2019 CS-02 47 37 9 4 1 1 0 85 6 905
2019 CS-03 44 41 10 3 2 0 0 85 5 775
2018 CS 43 43 8 4 1 0 0 86 5 2106
2018 CS-01 47 38 10 4 1 0 0 85 5 298
2018 CS-02 40 44 10 4 2 0 0 85 5 929
2018 CS-03 46 43 6 3 1 0 0 89 5 755
2018 CS-04 50 37 4 8 1 0 0 87 9 78
2017 CS 42 41 10 4 2 0 0 84 7 2271
2017 CS-01 43 35 12 6 3 1 0 79 9 321
2017 CS-02 43 41 9 5 2 0 0 84 7 1032
2017 CS-03 41 44 9 3 2 0 0 85 6 824
2017 CS-04 38 43 11 4 2 0 1 82 6 81
2014 CS 42 41 11 4 2 0 0 83 6 2394
2014 CS-01 42 37 11 5 4 1 0 79 9 457
2014 CS-02 42 41 10 4 2 0 0 83 6 1023
2014 CS-03 42 43 11 3 2 0 0 85 5 821
2014 CS-04 42 39 12 5 1 0 0 82 7 76
2011 CS 40 42 11 4 2 0 0 83 6 2562
2011 CS-01 43 37 10 6 3 0 0 80 9 452
2011 CS-02 39 43 11 4 2 0 0 82 6 1079
2011 CS-03 40 43 10 4 2 1 0 84 6 835
2011 CS-04 35 48 12 4 1 0 0 83 5 115
2008 CS 40 42 10 4 4 1 0 82 8 2222
2008 CS-01 47 38 9 4 2 0 0 85 6 422
2008 CS-02 37 44 10 4 4 1 0 81 8 967
2008 CS-03 40 41 11 4 3 1 0 82 8 697
2008 CS-04 40 35 12 9 4 0 0 75 13 77

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 34 41 16 5 2 1 0 76 7 2148
2019 CS-01 43 37 15 3 1 1 0 81 4 338
2019 CS-02 34 39 18 5 2 1 0 75 7 906
2019 CS-03 31 44 16 6 2 1 0 75 8 778
2018 CS 28 44 17 7 2 1 0 73 9 2099
2018 CS-01 30 43 20 5 2 1 0 73 7 300
2018 CS-02 27 42 19 8 3 2 0 70 10 926
2018 CS-03 29 45 16 7 3 1 0 74 9 748
2018 CS-04 35 53 4 5 3 0 0 88 8 77
2017 CS 30 44 15 7 2 2 0 76 9 2272
2017 CS-01 32 39 15 8 4 2 0 73 12 322
2017 CS-02 29 44 16 7 1 3 0 75 9 1034
2017 CS-03 30 46 14 6 3 1 0 77 9 822
2017 CS-04 45 38 9 7 1 0 0 83 9 81
2014 CS 32 42 15 6 4 2 0 75 9 2396
2014 CS-01 31 39 13 9 6 2 0 71 15 457
2014 CS-02 31 42 16 4 3 3 0 75 8 1024
2014 CS-03 33 43 15 5 3 1 0 77 8 822
2014 CS-04 31 49 10 5 3 1 0 81 8 76
2011 CS 27 44 17 7 3 2 0 72 10 2558
2011 CS-01 30 41 17 8 3 2 0 72 10 455
2011 CS-02 27 43 18 6 3 3 0 72 10 1076
2011 CS-03 27 46 17 7 3 0 0 73 10 832
2011 CS-04 22 51 16 9 2 1 0 73 11 114

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 10 23 38 19 8 1 1 27 34 2146
2019 CS-01 7 17 35 25 14 1 1 40 24 337
2019 CS-02 10 21 37 22 9 1 1 31 31 903
2019 CS-03 12 28 40 15 4 0 1 19 40 780
2018 CS 9 24 39 20 6 1 1 26 34 2100
2018 CS-01 9 18 36 26 11 0 0 37 27 301
2018 CS-02 8 20 39 23 7 1 2 31 29 926
2018 CS-03 11 28 42 13 4 0 1 18 39 750
2018 CS-04 13 41 35 8 3 1 0 10 55 78
2017 CS 9 23 38 18 8 1 4 28 33 2249
2017 CS-01 7 18 35 22 12 2 5 36 27 318
2017 CS-02 6 21 36 22 9 0 5 33 29 1025
2017 CS-03 12 25 40 14 6 0 2 21 38 813
2017 CS-04 9 37 41 7 5 0 1 12 46 81
2014 CS 9 24 37 19 8 1 2 27 34 2391
2014 CS-01 12 24 33 16 10 2 2 27 38 455
2014 CS-02 6 21 38 23 9 1 3 33 28 1022
2014 CS-03 9 28 39 17 5 0 1 22 38 821
2014 CS-04 17 34 38 7 3 0 1 9 52 76
2011 CS 9 23 39 19 7 1 2 27 33 2552
2011 CS-01 8 23 31 24 9 1 4 35 33 450
2011 CS-02 8 20 41 20 8 1 2 30 29 1074
2011 CS-03 10 27 40 17 5 0 1 22 37 834
2011 CS-04 13 32 39 9 5 0 1 14 46 114
2008 CS 11 30 36 16 5 1 2 21 42 2216
2008 CS-01 10 25 34 18 8 2 3 27 37 420
2008 CS-02 10 27 36 19 5 1 3 24 38 965
2008 CS-03 12 38 35 12 3 0 1 15 50 696
2008 CS-04 10 39 35 10 5 0 0 16 49 77

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 6 13 26 32 19 2 2 53 20 2130
2019 CS-01 6 9 20 32 28 2 2 63 16 335
2019 CS-02 5 12 27 31 21 2 3 54 18 898
2019 CS-03 8 17 27 33 13 1 1 47 25 772
2018 CS 6 15 27 31 17 2 2 50 22 2096
2018 CS-01 7 11 23 33 22 3 1 57 18 303
2018 CS-02 6 14 26 33 17 2 2 52 20 923
2018 CS-03 7 18 30 30 14 1 1 44 25 748
2018 CS-04 8 12 29 29 21 0 1 51 19 78
2017 CS 6 12 27 27 20 3 5 51 20 2240
2017 CS-01 8 13 23 21 25 5 5 51 23 318
2017 CS-02 4 12 25 29 20 4 7 54 18 1019
2017 CS-03 7 13 30 27 18 2 3 47 21 811
2017 CS-04 6 14 35 26 16 1 1 44 21 80
2014 CS 10 17 25 26 17 2 4 45 28 2388
2014 CS-01 19 23 23 16 12 3 4 30 45 455
2014 CS-02 8 14 23 29 19 3 5 52 23 1022
2014 CS-03 6 17 28 26 18 1 2 46 25 818
2014 CS-04 8 17 38 24 12 0 1 36 25 76
2011 CS 6 14 25 31 17 3 4 52 21 2549
2011 CS-01 8 16 25 25 18 2 5 47 26 451
2011 CS-02 7 12 23 31 19 4 4 54 21 1070
2011 CS-03 5 15 27 34 15 1 3 52 20 834
2011 CS-04 4 12 37 25 19 0 2 46 17 114
2008 CS 8 16 29 27 14 2 3 44 25 2213
2008 CS-01 10 14 26 26 16 3 5 46 26 420
2008 CS-02 7 16 27 29 15 3 4 47 24 961
2008 CS-03 8 18 32 27 13 1 2 41 26 697
2008 CS-04 5 22 30 25 17 0 1 42 28 77

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 15 25 34 15 8 1 2 24 41 2142
2019 CS-01 14 23 26 19 14 3 1 34 38 336
2019 CS-02 13 21 35 18 10 2 3 28 35 902
2019 CS-03 18 29 36 11 4 1 1 15 49 779
2018 CS 15 24 35 16 6 2 2 24 40 2097
2018 CS-01 15 18 34 17 11 4 1 30 35 299
2018 CS-02 14 21 35 17 8 2 3 26 37 926
2018 CS-03 15 29 36 15 4 1 1 18 45 750
2018 CS-04 14 22 40 19 5 0 0 24 36 78
2017 CS 13 25 34 16 6 2 4 24 40 2247
2017 CS-01 12 26 31 14 10 2 5 26 41 321
2017 CS-02 12 22 34 18 7 2 5 27 36 1021
2017 CS-03 15 29 34 16 4 1 2 20 45 813
2017 CS-04 10 28 39 17 5 0 1 23 38 80
2014 CS 15 25 33 16 7 2 3 24 41 2387
2014 CS-01 16 24 28 15 9 3 4 25 44 454
2014 CS-02 12 22 33 17 9 2 4 27 37 1019
2014 CS-03 17 28 35 14 4 0 1 19 46 821
2014 CS-04 17 18 38 17 7 1 1 24 36 76
2011 CS 16 24 34 15 7 1 2 23 42 2559
2011 CS-01 13 21 33 17 9 2 4 28 36 454
2011 CS-02 17 23 34 16 7 2 2 24 41 1078
2011 CS-03 18 27 35 12 6 0 1 19 45 833
2011 CS-04 8 35 35 16 4 0 2 21 43 113
2008 CS 16 27 33 15 6 1 2 21 44 2214
2008 CS-01 13 23 32 18 8 3 4 28 38 422
2008 CS-02 16 26 33 15 6 2 2 22 44 963
2008 CS-03 17 32 34 12 4 0 1 16 49 694
2008 CS-04 14 27 36 12 8 1 1 20 43 77

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 7 14 33 30 13 1 1 45 21 2138
2019 CS-01 4 8 22 35 27 2 2 64 13 337
2019 CS-02 5 11 31 34 16 0 2 52 17 899
2019 CS-03 10 19 40 25 5 0 1 31 29 777
2018 CS 6 16 35 29 12 1 1 42 22 2096
2018 CS-01 5 9 30 33 20 2 1 54 15 299
2018 CS-02 4 13 30 34 16 1 2 51 18 925
2018 CS-03 9 21 41 22 6 0 1 29 30 749
2018 CS-04 5 22 45 23 5 0 0 28 27 78
2017 CS 6 14 34 29 13 1 3 43 21 2232
2017 CS-01 6 9 28 30 19 3 5 54 16 316
2017 CS-02 5 12 29 33 15 1 5 52 17 1016
2017 CS-03 9 18 41 22 8 0 1 30 27 807
2017 CS-04 6 22 39 25 5 0 2 30 29 81
2014 CS 6 14 34 29 13 1 3 44 21 2382
2014 CS-01 6 9 29 30 18 4 4 52 16 452
2014 CS-02 5 12 30 33 15 1 3 51 17 1019
2014 CS-03 9 17 39 25 9 0 1 34 26 818
2014 CS-04 7 24 41 18 9 0 1 28 31 76
2011 CS 6 14 35 29 12 1 2 42 21 2554
2011 CS-01 5 11 31 30 17 2 4 50 17 454
2011 CS-02 5 12 33 31 14 1 2 47 18 1073
2011 CS-03 9 18 39 25 8 0 1 34 27 833
2011 CS-04 4 26 38 25 6 0 1 32 30 114
2008 CS 8 19 35 23 11 1 2 35 28 2217
2008 CS-01 9 16 26 26 18 2 3 47 26 421
2008 CS-02 7 15 36 26 13 1 3 40 23 963
2008 CS-03 10 27 39 19 5 0 1 24 37 698
2008 CS-04 4 18 49 21 6 0 1 28 22 77

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 12 18 33 23 12 1 1 36 31 2139
2019 CS-01 10 10 25 26 24 2 2 53 21 336
2019 CS-02 10 15 31 28 14 1 2 43 26 902
2019 CS-03 14 26 36 17 6 0 1 23 41 776
2018 CS 13 22 31 20 10 1 2 32 36 2096
2018 CS-01 13 16 29 22 17 1 2 41 29 300
2018 CS-02 11 19 31 24 12 1 2 37 31 924
2018 CS-03 16 27 32 16 6 0 1 23 44 748
2018 CS-04 10 29 36 14 9 1 0 23 40 78
2017 CS 11 19 32 21 11 1 4 34 32 2237
2017 CS-01 10 16 29 21 16 3 4 40 29 316
2017 CS-02 10 17 29 24 13 1 5 40 28 1017
2017 CS-03 13 24 35 17 8 1 2 26 39 811
2017 CS-04 7 21 38 22 8 0 4 31 30 80
2014 CS 13 21 31 20 11 1 3 32 36 2385
2014 CS-01 16 21 27 17 14 2 4 33 39 453
2014 CS-02 10 18 29 24 13 2 4 39 30 1021
2014 CS-03 13 25 35 18 7 1 1 25 39 818
2014 CS-04 16 28 34 9 8 0 5 18 46 76
2011 CS 13 22 32 19 10 1 3 30 37 2551
2011 CS-01 13 22 29 17 13 2 4 33 37 452
2011 CS-02 12 20 32 21 11 2 2 34 33 1073
2011 CS-03 16 25 34 16 7 1 2 24 42 833
2011 CS-04 6 28 34 21 7 0 4 29 35 114
2008 CS 16 24 30 18 9 1 3 28 41 2216
2008 CS-01 17 17 29 18 14 2 3 34 36 421
2008 CS-02 14 21 29 20 11 2 4 32 37 963
2008 CS-03 18 29 32 15 5 0 1 20 48 698
2008 CS-04 12 35 29 13 10 0 1 24 47 77

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 7 13 28 28 19 2 2 50 20 2128
2019 CS-01 6 8 19 29 31 5 2 64 16 332
2019 CS-02 5 11 26 29 21 3 3 54 18 899
2019 CS-03 8 15 35 27 12 1 1 40 24 772
2018 CS 6 14 26 31 18 2 2 51 21 2093
2018 CS-01 6 11 18 31 28 4 2 63 18 299
2018 CS-02 5 13 23 33 19 3 3 56 20 923
2018 CS-03 7 16 32 30 13 1 1 44 24 750
2018 CS-04 7 13 37 28 14 0 1 43 20 76
2017 CS 5 12 26 29 21 4 5 54 18 2246
2017 CS-01 4 7 19 27 30 9 5 66 12 319
2017 CS-02 4 10 23 31 22 4 6 59 16 1020
2017 CS-03 6 15 31 27 16 2 4 46 21 814
2017 CS-04 7 16 33 30 9 1 4 41 25 80
2014 CS 5 11 24 31 21 3 5 57 18 2387
2014 CS-01 7 8 19 24 30 5 7 61 17 455
2014 CS-02 5 10 22 31 22 3 6 59 17 1020
2014 CS-03 5 13 28 36 14 2 3 53 18 820
2014 CS-04 7 19 32 25 15 0 3 41 26 75
2011 CS 4 12 26 31 19 3 5 55 17 2547
2011 CS-01 4 9 20 31 24 5 8 63 14 451
2011 CS-02 4 13 24 31 19 4 5 55 19 1072
2011 CS-03 5 11 31 32 17 1 3 51 17 831
2011 CS-04 4 17 30 30 15 0 4 47 21 113
2008 CS 7 16 29 27 14 2 4 44 25 2219
2008 CS-01 6 13 26 28 18 5 5 51 21 422
2008 CS-02 8 15 29 26 15 2 5 45 24 965
2008 CS-03 8 19 33 28 9 0 3 38 28 698
2008 CS-04 5 23 30 30 12 0 0 42 29 77

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 11 18 38 20 9 2 2 30 30 2148
2019 CS-01 11 19 30 20 16 2 1 38 31 337
2019 CS-02 10 15 36 22 11 3 2 35 27 907
2019 CS-03 13 21 43 18 3 1 1 22 34 779
2018 CS 11 22 35 20 8 2 2 30 34 2103
2018 CS-01 10 19 32 20 14 3 1 36 30 300
2018 CS-02 11 20 32 22 10 3 2 34 32 929
2018 CS-03 12 26 37 18 5 1 1 23 39 751
2018 CS-04 5 22 46 21 5 1 0 26 27 78
2017 CS 11 21 35 18 8 2 4 28 34 2252
2017 CS-01 15 21 31 16 10 4 3 28 39 321
2017 CS-02 9 19 34 21 10 3 5 33 30 1024
2017 CS-03 12 25 37 16 6 2 3 23 39 815
2017 CS-04 11 15 48 16 6 0 4 23 27 80
2014 CS 13 21 33 19 9 3 3 29 36 2387
2014 CS-01 16 21 29 13 11 4 5 27 42 453
2014 CS-02 11 19 30 22 11 3 4 35 32 1021
2014 CS-03 13 23 39 17 6 1 1 23 37 821
2014 CS-04 9 20 40 20 7 1 3 28 31 75

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 4 9 31 34 19 1 2 54 14 2142
2019 CS-01 5 14 26 30 23 1 1 54 20 337
2019 CS-02 4 8 29 34 21 2 2 57 13 900
2019 CS-03 4 9 34 35 15 1 2 51 13 779

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 20 37 21 14 5 2 0 59 19 2134
2019 CS-01 34 35 18 8 4 1 0 70 13 337
2019 CS-02 21 38 21 12 5 3 1 61 18 899
2019 CS-03 14 39 23 17 5 1 0 54 23 773

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 49 29 9 7 4 1 0 79 12 2139
2019 CS-01 54 28 7 6 5 0 0 82 11 336
2019 CS-02 46 29 11 7 4 2 0 77 11 903
2019 CS-03 49 31 7 7 4 1 0 81 12 774
2018 CS 43 33 10 8 5 1 0 76 14 2101
2018 CS-01 47 31 10 5 6 1 0 79 12 303
2018 CS-02 39 34 11 9 7 1 0 73 16 927
2018 CS-03 45 34 9 8 3 0 0 80 11 747
2018 CS-04 54 29 8 5 4 0 0 83 9 78
2017 CS 45 36 8 6 4 1 0 81 10 2273
2017 CS-01 43 36 7 7 6 1 0 80 13 323
2017 CS-02 43 36 9 6 5 1 0 79 11 1034
2017 CS-03 47 36 7 6 3 0 0 84 9 823
2017 CS-04 48 32 9 6 4 1 0 81 10 80
2014 CS 50 28 8 8 5 0 0 79 13 2394
2014 CS-01 53 21 7 11 6 1 0 75 17 457
2014 CS-02 47 29 8 9 6 0 0 76 16 1023
2014 CS-03 52 32 7 6 4 0 0 84 10 821
2014 CS-04 49 33 10 3 4 0 1 83 7 76

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 53 32 7 5 3 0 0 85 8 2139
2019 CS-01 61 25 7 4 3 0 0 85 7 336
2019 CS-02 52 32 7 6 3 0 0 85 8 900
2019 CS-03 50 36 6 5 2 0 0 86 7 778
2018 CS 47 36 8 6 2 0 0 84 8 2100
2018 CS-01 53 34 7 3 2 0 0 88 5 302
2018 CS-02 46 37 7 6 3 1 0 84 9 928
2018 CS-03 46 37 9 7 1 0 0 83 8 745
2018 CS-04 53 31 8 5 3 1 0 84 8 78
2017 CS 44 42 7 5 2 0 0 86 7 2271
2017 CS-01 45 39 7 6 2 1 0 85 8 322
2017 CS-02 46 39 8 4 2 0 0 86 7 1033
2017 CS-03 42 44 7 5 2 0 0 86 7 822
2017 CS-04 43 47 5 2 2 0 0 90 5 81
2014 CS 46 39 7 5 2 0 0 85 7 2395
2014 CS-01 47 36 9 6 2 0 0 83 8 457
2014 CS-02 47 38 8 5 2 0 0 85 7 1023
2014 CS-03 45 43 5 5 2 0 0 87 7 822
2014 CS-04 43 45 7 4 1 0 0 88 5 76

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 45 37 10 4 2 1 0 84 6 2147
2019 CS-01 49 33 10 5 3 1 0 82 8 335
2019 CS-02 42 38 12 3 2 1 0 81 6 905
2019 CS-03 47 39 8 4 1 1 0 86 6 781
2018 CS 39 42 11 4 3 1 0 82 6 2104
2018 CS-01 40 38 13 3 4 1 1 80 7 302
2018 CS-02 36 42 12 5 3 2 1 80 8 928
2018 CS-03 40 45 10 2 1 1 0 86 4 749
2018 CS-04 51 37 4 5 3 0 0 88 8 78

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 44 39 10 4 2 1 0 84 6 2136
2019 CS-01 47 37 9 3 3 1 1 86 5 337
2019 CS-02 44 36 12 4 2 2 0 82 6 900
2019 CS-03 43 41 9 5 2 1 0 85 6 773
2018 CS 47 37 10 3 2 1 0 85 6 2099
2018 CS-01 52 34 9 2 2 1 0 87 4 302
2018 CS-02 44 37 10 4 3 1 0 82 8 927
2018 CS-03 48 38 9 3 1 1 0 87 4 747
2018 CS-04 51 37 8 1 1 0 1 89 3 76
2017 CS 45 40 9 3 1 2 0 87 4 2268
2017 CS-01 46 36 11 3 1 2 0 84 5 322
2017 CS-02 44 40 10 3 1 3 0 86 4 1032
2017 CS-03 45 42 8 2 1 2 0 88 4 821
2017 CS-04 52 38 4 2 1 1 1 92 4 81
2014 CS 51 34 9 3 1 1 0 87 4 2395
2014 CS-01 55 30 9 4 2 2 0 86 5 456
2014 CS-02 49 34 9 3 2 2 0 85 5 1024
2014 CS-03 52 35 8 2 1 1 0 89 3 822
2014 CS-04 53 37 7 3 0 1 0 91 3 76
2011 CS 37 40 13 5 3 2 0 79 8 2560
2011 CS-01 40 36 13 7 3 2 0 77 10 456
2011 CS-02 36 39 13 5 4 3 0 77 9 1079
2011 CS-03 39 43 11 3 2 1 0 83 6 831
2011 CS-04 43 38 10 6 2 1 0 82 8 115

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 50 32 11 2 1 3 1 85 4 2141
2019 CS-01 51 32 9 3 2 2 1 85 5 338
2019 CS-02 49 30 13 2 2 3 1 83 4 903
2019 CS-03 51 34 10 2 1 2 0 86 3 775
2018 CS 47 34 11 2 2 3 1 84 4 2097
2018 CS-01 49 34 10 2 1 3 0 87 3 301
2018 CS-02 45 35 11 3 3 2 1 82 6 927
2018 CS-03 49 35 10 1 1 2 0 86 3 747
2018 CS-04 55 28 12 0 3 1 1 85 3 76
2017 CS 44 36 12 2 1 4 1 84 3 2271
2017 CS-01 43 33 13 3 2 6 1 81 5 321
2017 CS-02 43 37 12 3 1 4 0 84 4 1032
2017 CS-03 47 36 11 1 1 3 1 86 2 824
2017 CS-04 42 43 7 1 1 4 1 90 3 81
2014 CS 52 31 10 3 2 3 1 85 4 2394
2014 CS-01 52 26 12 3 3 3 1 82 6 456
2014 CS-02 49 31 10 3 2 4 1 84 5 1023
2014 CS-03 54 31 9 2 1 2 0 88 3 822
2014 CS-04 47 36 11 0 0 7 0 89 0 76

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 55 34 7 3 2 0 0 89 4 2143
2019 CS-01 60 29 6 1 2 1 0 90 4 338
2019 CS-02 53 35 8 2 2 0 0 88 4 905
2019 CS-03 54 35 6 3 1 0 0 89 5 775
2018 CS 50 36 8 3 2 0 0 86 6 2090
2018 CS-01 52 34 9 2 2 0 0 87 4 302
2018 CS-02 48 37 8 4 3 0 0 85 7 925
2018 CS-03 51 37 7 4 1 0 0 88 5 742
2018 CS-04 68 20 8 1 3 0 0 88 4 74
2017 CS 50 38 7 3 2 0 0 88 5 2268
2017 CS-01 49 35 9 5 2 0 0 83 7 322
2017 CS-02 49 38 7 3 1 1 0 88 5 1031
2017 CS-03 50 38 5 3 3 0 0 89 6 822
2017 CS-04 54 37 5 2 1 0 0 91 4 81
2014 CS 55 32 7 4 2 0 0 87 6 2395
2014 CS-01 54 29 10 5 2 1 0 83 7 457
2014 CS-02 53 32 8 4 2 0 0 85 7 1024
2014 CS-03 57 34 5 3 1 0 0 91 4 821
2014 CS-04 64 26 5 4 0 0 0 91 4 76
2011 CS 42 39 10 5 3 0 0 81 8 2551