2019 Public Service Employee Survey Results by Theme for Canada Revenue Agency by Question 94. Please indicate your occupational group and level. Occupational group and level - CO

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 31 37 15 11 7 0 0 68 17 197
2019 CO-01 50 36 7 7 0 0 0 86 7 14
2019 CO-02 28 35 17 11 9 0 0 63 20 123
2019 CO-03 33 36 13 13 5 0 0 69 18 39
2019 CO-04 43 36 14 7 0 0 0 79 7 14
2018 CO 23 43 17 8 8 0 0 66 16 191
2018 CO-02 19 46 18 9 9 0 0 64 18 129
2018 CO-03 32 42 13 3 11 0 0 74 13 38
2017 CO 24 46 14 11 5 0 0 70 16 229
2017 CO-01 27 60 7 7 0 0 0 87 7 15
2017 CO-02 21 47 13 12 6 0 0 68 18 164
2017 CO-03 33 43 15 8 3 0 0 75 10 40
2014 CO 27 44 14 7 9 0 0 71 16 235
2014 CO-01 21 54 8 4 13 0 0 75 17 24
2014 CO-02 25 44 16 7 9 0 0 68 16 163
2014 CO-03 38 40 9 9 4 0 0 79 13 47
2011 CO 28 46 13 8 5 0 0 74 13 191
2011 CO-01 30 43 13 9 4 0 0 74 13 23
2011 CO-02 29 41 15 10 5 0 0 70 15 124
2011 CO-03 24 63 8 3 3 0 0 87 5 38
2008 CO 26 46 14 9 5 0 0 72 14 148
2008 CO-01 28 39 17 11 6 0 0 67 17 18
2008 CO-02 25 43 16 11 5 0 0 68 17 96
2008 CO-03 30 67 4 0 0 0 0 96 0 27

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 28 36 16 10 10 0 0 64 20 197
2019 CO-01 43 43 14 0 0 0 0 86 0 14
2019 CO-02 27 34 17 11 11 0 0 61 22 123
2019 CO-03 31 28 15 13 13 0 0 59 26 39
2019 CO-04 36 43 14 7 0 0 0 79 7 14
2018 CO 23 37 18 10 13 0 0 60 23 194
2018 CO-02 22 38 19 11 10 0 0 60 21 132
2018 CO-03 21 34 16 8 21 0 0 55 29 38
2017 CO 20 38 13 17 13 0 0 58 29 229
2017 CO-01 33 27 13 20 7 0 0 60 27 15
2017 CO-02 18 42 13 15 12 0 0 60 27 164
2017 CO-03 18 35 10 20 18 0 0 53 38 40

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 48 32 14 3 3 0 0 80 6 195
2019 CO-01 79 14 7 0 0 0 0 93 0 14
2019 CO-02 47 30 13 5 5 0 0 77 10 122
2019 CO-03 39 39 21 0 0 0 0 79 0 38
2019 CO-04 57 36 7 0 0 0 0 93 0 14
2018 CO 44 36 13 3 4 0 1 80 7 193
2018 CO-02 40 40 15 3 2 0 0 80 5 131
2018 CO-03 53 29 8 3 8 0 0 82 11 38
2017 CO 42 41 10 5 2 0 0 83 7 229
2017 CO-01 60 27 13 0 0 0 0 87 0 15
2017 CO-02 40 41 10 6 3 0 0 80 9 164
2017 CO-03 43 45 10 3 0 0 0 88 3 40
2014 CO 56 29 10 3 2 0 0 85 5 235
2014 CO-01 71 21 0 8 0 0 0 92 8 24
2014 CO-02 53 31 12 1 2 1 0 85 3 163
2014 CO-03 60 23 9 6 2 0 0 83 9 47
2011 CO 53 36 8 2 1 0 0 88 3 190
2011 CO-01 52 35 4 4 4 0 0 87 9 23
2011 CO-02 49 39 9 2 1 0 0 88 3 124
2011 CO-03 65 30 5 0 0 0 0 95 0 37

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 37 40 16 4 4 0 0 77 8 197
2019 CO-01 50 50 0 0 0 0 0 100 0 14
2019 CO-02 35 39 16 5 5 0 0 74 10 123
2019 CO-03 31 41 23 3 3 0 0 72 5 39
2019 CO-04 64 29 7 0 0 0 0 93 0 14
2018 CO 31 45 14 7 3 0 0 76 10 194
2018 CO-02 29 47 15 6 3 0 0 76 9 132
2018 CO-03 34 32 16 13 5 0 0 66 18 38
2017 CO 29 44 15 7 5 0 0 73 12 228
2017 CO-01 47 40 7 7 0 0 0 87 7 15
2017 CO-02 27 44 14 9 7 0 0 71 15 164
2017 CO-03 26 54 18 0 3 0 0 79 3 39
2014 CO 38 39 11 9 3 1 0 77 12 235
2014 CO-01 46 42 0 13 0 0 0 87 13 24
2014 CO-02 36 42 10 7 4 1 0 78 12 163
2014 CO-03 43 28 17 11 2 0 0 70 13 47
2011 CO 41 41 11 6 1 0 0 82 7 191
2011 CO-01 52 30 9 4 4 0 0 83 9 23
2011 CO-02 40 40 13 7 1 0 0 79 8 124
2011 CO-03 42 53 5 0 0 0 0 95 0 38
2008 CO 39 44 7 6 4 0 0 82 10 148
2008 CO-01 44 39 6 6 6 0 0 83 11 18
2008 CO-02 36 43 9 7 4 0 0 79 11 96
2008 CO-03 41 59 0 0 0 0 0 100 0 27

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 33 36 19 6 6 1 0 69 12 197
2019 CO-01 43 36 14 7 0 0 0 79 7 14
2019 CO-02 31 38 15 7 7 2 0 70 14 123
2019 CO-03 18 41 33 5 3 0 0 59 8 39
2019 CO-04 79 7 14 0 0 0 0 86 0 14
2018 CO 30 36 15 13 6 1 0 66 19 191
2018 CO-02 28 37 13 15 6 1 0 66 21 129
2018 CO-03 24 34 21 13 8 0 0 58 21 38
2017 CO 29 32 20 12 7 0 0 61 19 227
2017 CO-01 53 13 13 13 7 0 0 67 20 15
2017 CO-02 26 34 21 12 7 0 0 60 19 162
2017 CO-03 25 38 15 13 10 0 0 63 23 40
2014 CO 32 39 15 9 5 0 0 71 14 235
2014 CO-01 37 33 13 8 8 0 0 71 17 24
2014 CO-02 31 41 13 8 6 0 0 72 14 163
2014 CO-03 32 36 19 13 0 0 0 68 13 47
2011 CO 27 44 16 9 3 2 0 72 12 190
2011 CO-01 39 35 9 13 4 0 0 74 17 23
2011 CO-02 28 41 16 10 3 2 0 70 13 123
2011 CO-03 18 58 18 5 0 0 0 76 5 38

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 34 34 20 6 7 1 0 68 12 197
2019 CO-01 43 43 7 7 0 0 0 86 7 14
2019 CO-02 32 35 20 6 7 1 0 67 13 123
2019 CO-03 21 38 26 8 8 0 0 59 15 39
2019 CO-04 71 14 14 0 0 0 0 86 0 14
2018 CO 26 35 21 9 7 1 0 62 17 189
2018 CO-02 26 33 24 8 8 2 0 60 16 128
2018 CO-03 16 45 16 13 11 0 0 61 24 38
2017 CO 26 35 18 15 6 0 0 62 20 229
2017 CO-01 47 27 13 7 7 0 0 73 13 15
2017 CO-02 25 38 16 15 7 0 0 63 21 164
2017 CO-03 18 35 23 23 3 0 0 53 25 40
2014 CO 32 38 15 9 5 0 0 71 14 235
2014 CO-01 33 38 13 4 13 0 0 71 17 24
2014 CO-02 31 39 15 9 5 1 0 71 14 163
2014 CO-03 36 34 17 13 0 0 0 70 13 47
2011 CO 26 46 13 10 3 1 0 73 14 191
2011 CO-01 30 48 4 13 4 0 0 78 17 23
2011 CO-02 25 43 15 11 4 2 0 69 16 124
2011 CO-03 26 61 8 5 0 0 0 87 5 38
2008 CO 30 39 14 8 7 1 0 70 16 147
2008 CO-01 24 41 12 12 12 0 0 65 24 17
2008 CO-02 29 38 18 8 6 1 0 67 15 96
2008 CO-03 33 52 7 7 0 0 0 85 7 27

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 27 22 18 18 10 5 1 52 29 195
2019 CO-01 43 14 14 7 0 21 0 73 9 14
2019 CO-02 25 23 22 15 11 4 1 50 27 122
2019 CO-03 21 18 10 38 10 3 0 39 50 39
2019 CO-04 54 23 8 8 0 8 0 83 8 13
2018 CO 23 21 23 16 12 4 2 46 29 191
2018 CO-02 22 22 24 15 12 2 2 47 28 129
2018 CO-03 13 16 21 26 16 8 0 31 46 38
2017 CO 21 24 17 20 12 5 0 47 34 229
2017 CO-01 33 13 20 13 13 7 0 50 29 15
2017 CO-02 21 25 16 21 12 5 0 48 35 164
2017 CO-03 13 25 25 20 13 5 0 39 34 40
2014 CO 26 25 19 12 9 8 0 56 23 235
2014 CO-01 21 42 25 0 13 0 0 62 13 24
2014 CO-02 28 24 19 12 9 9 1 57 22 163
2014 CO-03 23 21 15 21 9 11 0 50 33 47
2011 CO 22 25 24 14 6 7 1 51 22 191
2011 CO-01 26 48 9 4 13 0 0 74 17 23
2011 CO-02 24 20 24 15 6 8 2 49 24 124
2011 CO-03 13 29 32 18 3 5 0 44 22 38
2008 CO 22 35 16 13 9 5 0 60 23 148
2008 CO-01 33 33 6 11 11 6 0 71 24 18
2008 CO-02 17 40 15 15 10 4 0 59 26 96
2008 CO-03 30 22 30 11 4 4 0 54 15 27
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 37 28 16 5 7 2 6 71 12 197
2019 CO-01 36 43 21 0 0 0 0 79 0 14
2019 CO-02 42 22 17 6 5 2 7 70 12 123
2019 CO-03 28 36 18 3 10 0 5 68 14 39
2019 CO-04 29 43 0 0 14 0 14 83 17 14

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 55 24 10 5 5 1 0 80 10 197
2019 CO-01 57 21 14 0 0 7 0 85 0 14
2019 CO-02 56 27 10 4 3 0 0 83 7 123
2019 CO-03 44 26 10 10 10 0 0 69 21 39
2019 CO-04 71 7 14 7 0 0 0 79 7 14
2018 CO 51 25 10 5 5 3 1 79 11 191
2018 CO-02 56 22 10 4 5 2 1 81 9 130
2018 CO-03 29 45 5 11 8 3 0 76 19 38
2017 CO 53 26 8 7 6 0 0 80 12 229
2017 CO-01 53 27 13 7 0 0 0 80 7 15
2017 CO-02 55 27 6 6 5 1 0 83 11 164
2017 CO-03 45 23 10 10 13 0 0 68 23 40
2014 CO 47 30 11 6 4 2 0 79 10 235
2014 CO-01 50 25 8 13 4 0 0 75 17 24
2014 CO-02 48 31 11 3 4 2 0 81 8 163
2014 CO-03 43 28 13 13 2 2 0 72 15 47
2011 CO 49 30 11 5 4 2 0 80 9 191
2011 CO-01 30 52 9 0 4 4 0 86 5 23
2011 CO-02 52 24 11 7 4 1 0 77 11 124
2011 CO-03 45 39 11 0 3 3 0 86 3 38
2008 CO 44 30 9 9 5 3 0 76 14 149
2008 CO-01 44 17 17 11 6 6 0 65 18 18
2008 CO-02 46 30 9 7 6 1 0 77 14 96
2008 CO-03 37 44 7 7 0 4 0 85 8 27

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 47 36 7 5 5 0 0 83 10 197
2019 CO-01 50 43 7 0 0 0 0 93 0 14
2019 CO-02 48 36 7 6 3 0 0 84 9 123
2019 CO-03 36 44 8 3 10 0 0 79 13 39
2019 CO-04 71 21 0 7 0 0 0 93 7 14
2018 CO 51 28 7 9 4 1 0 80 13 191
2018 CO-02 54 27 6 10 2 0 0 81 12 129
2018 CO-03 42 34 8 5 8 3 0 78 14 38
2017 CO 50 29 10 8 3 1 0 80 11 229
2017 CO-01 53 20 7 20 0 0 0 73 20 15
2017 CO-02 51 29 9 6 3 1 0 81 9 164
2017 CO-03 40 33 15 10 3 0 0 73 13 40
2014 CO 41 33 14 9 3 0 0 74 12 235
2014 CO-01 42 33 4 17 4 0 0 75 21 24
2014 CO-02 42 34 14 7 2 1 0 77 9 163
2014 CO-03 38 30 15 13 4 0 0 68 17 47
2011 CO 46 36 4 7 5 2 0 84 12 190
2011 CO-01 39 35 9 17 0 0 0 74 17 23
2011 CO-02 46 35 4 6 7 2 0 83 13 123
2011 CO-03 42 47 3 5 0 3 0 92 5 38
2008 CO 39 37 7 13 3 1 0 77 16 148
2008 CO-01 33 33 6 22 6 0 0 67 28 18
2008 CO-02 43 36 7 12 2 0 0 79 14 95
2008 CO-03 30 56 7 7 0 0 0 85 7 27

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 53 29 8 4 6 0 0 83 10 197
2019 CO-01 57 29 14 0 0 0 0 86 0 14
2019 CO-02 55 26 10 5 4 0 0 81 9 123
2019 CO-03 44 41 0 5 10 0 0 85 15 39
2019 CO-04 64 29 7 0 0 0 0 93 0 14
2018 CO 51 27 8 4 9 2 0 79 13 192
2018 CO-02 55 25 8 4 8 1 0 81 12 130
2018 CO-03 32 39 11 3 13 3 0 73 16 38
2017 CO 55 23 8 7 7 1 0 79 13 227
2017 CO-01 60 20 20 0 0 0 0 80 0 15
2017 CO-02 56 25 6 7 6 1 0 81 13 163
2017 CO-03 45 23 10 8 15 0 0 68 23 40
2014 CO 53 26 9 7 5 0 0 79 12 235
2014 CO-01 37 38 17 4 4 0 0 75 8 24
2014 CO-02 57 25 7 5 5 1 0 83 10 163
2014 CO-03 47 26 9 15 4 0 0 72 19 47

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 25 26 20 9 14 6 1 54 24 196
2019 CO-01 29 36 29 0 0 7 0 69 0 14
2019 CO-02 24 21 22 11 15 6 1 48 29 123
2019 CO-03 18 39 11 8 18 5 0 61 28 38
2019 CO-04 43 29 21 0 0 7 0 77 0 14
2018 CO 19 30 19 9 13 10 0 54 25 193
2018 CO-02 18 29 20 8 14 12 0 53 24 131
2018 CO-03 16 34 13 13 16 8 0 54 31 38
2017 CO 28 27 14 9 13 10 0 60 24 229
2017 CO-01 33 40 7 13 7 0 0 73 20 15
2017 CO-02 26 26 16 7 14 11 0 59 23 164
2017 CO-03 28 28 15 10 13 8 0 59 24 40
2014 CO 27 29 16 7 7 13 0 65 16 235
2014 CO-01 37 21 25 0 17 0 0 58 17 24
2014 CO-02 25 30 17 7 7 15 0 64 17 163
2014 CO-03 32 30 11 11 0 15 2 74 13 47
2011 CO 21 46 14 5 7 7 1 72 13 191
2011 CO-01 22 61 4 4 9 0 0 83 13 23
2011 CO-02 18 44 16 4 7 10 1 69 13 124
2011 CO-03 26 47 13 8 5 0 0 74 13 38

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 20 28 16 19 14 3 0 49 34 196
2019 CO-01 29 36 21 7 7 0 0 64 14 14
2019 CO-02 16 26 17 23 14 4 0 44 38 123
2019 CO-03 16 29 16 21 16 3 0 46 38 38
2019 CO-04 50 29 14 0 7 0 0 79 7 14
2018 CO 15 29 19 15 18 4 0 46 34 192
2018 CO-02 14 30 21 13 18 4 0 46 33 130
2018 CO-03 8 29 18 21 18 5 0 39 42 38
2017 CO 21 27 18 13 18 3 0 50 31 228
2017 CO-01 33 27 13 13 13 0 0 60 27 15
2017 CO-02 19 27 21 12 17 4 1 48 30 164
2017 CO-03 18 33 10 15 23 0 0 51 38 39
2014 CO 22 26 23 16 8 6 0 50 25 235
2014 CO-01 37 17 21 4 17 4 0 56 22 24
2014 CO-02 18 26 25 17 8 6 0 47 27 163
2014 CO-03 28 28 21 15 2 6 0 59 18 47
2011 CO 18 37 24 11 6 3 1 58 17 191
2011 CO-01 13 43 26 13 4 0 0 57 17 23
2011 CO-02 19 36 23 10 8 5 0 58 19 124
2011 CO-03 18 39 29 13 0 0 0 58 13 38
2008 CO 22 31 22 11 10 4 0 55 21 147
2008 CO-01 22 33 22 6 11 6 0 59 18 18
2008 CO-02 19 30 25 14 8 4 0 51 23 96
2008 CO-03 27 42 15 8 8 0 0 69 15 26

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 15 21 21 19 17 7 1 39 39 195
2019 CO-01 29 21 29 7 7 7 0 54 15 14
2019 CO-02 12 20 20 21 17 7 2 36 42 122
2019 CO-03 3 24 21 21 24 8 0 29 49 38
2019 CO-04 50 21 21 0 7 0 0 71 7 14
2018 CO 9 24 22 20 18 6 0 35 41 193
2018 CO-02 10 21 25 19 18 7 0 34 39 131
2018 CO-03 3 32 16 21 24 5 0 36 47 38
2017 CO 15 24 21 15 18 6 0 41 36 229
2017 CO-01 27 27 13 20 7 7 0 57 29 15
2017 CO-02 13 24 24 13 19 7 1 40 34 164
2017 CO-03 10 25 20 20 23 3 0 36 44 40
2014 CO 15 22 25 18 12 8 0 40 32 235
2014 CO-01 33 17 25 4 17 4 0 52 22 24
2014 CO-02 12 20 26 21 12 9 0 35 36 163
2014 CO-03 17 32 23 11 11 6 0 52 23 47
2011 CO 8 33 29 18 5 7 0 44 25 191
2011 CO-01 9 30 26 17 4 13 0 45 25 23
2011 CO-02 7 32 29 19 6 7 0 43 26 124
2011 CO-03 5 37 34 18 3 3 0 43 22 38
2008 CO 11 36 20 16 8 7 0 52 26 148
2008 CO-01 11 44 22 17 6 0 0 56 22 18
2008 CO-02 9 33 21 16 11 9 0 47 30 96
2008 CO-03 19 44 19 15 0 4 0 65 15 27

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 17 28 16 20 14 5 0 47 36 195
2019 CO-01 29 43 14 7 7 0 0 71 14 14
2019 CO-02 15 26 15 25 13 6 0 43 41 122
2019 CO-03 13 26 21 13 24 3 0 41 38 38
2019 CO-04 36 36 21 0 7 0 0 71 7 14
2018 CO 15 23 23 15 21 3 1 39 37 193
2018 CO-02 15 22 22 16 21 3 1 39 38 131
2018 CO-03 5 26 26 11 29 3 0 32 41 38
2017 CO 18 29 17 16 15 4 0 49 32 229
2017 CO-01 33 27 13 13 13 0 0 60 27 15
2017 CO-02 16 30 16 15 17 5 0 49 34 164
2017 CO-03 10 28 30 20 10 3 0 38 31 40
2014 CO 20 29 21 17 11 3 0 50 29 235
2014 CO-01 37 17 13 17 17 0 0 54 33 24
2014 CO-02 17 31 20 18 11 3 1 50 30 163
2014 CO-03 19 30 30 13 6 2 0 50 20 47
2011 CO 14 40 26 14 3 4 0 56 17 191
2011 CO-01 9 30 17 30 4 9 0 43 38 23
2011 CO-02 14 40 28 14 2 3 0 55 16 124
2011 CO-03 13 45 26 8 5 3 0 59 14 38
2008 CO 17 44 18 14 4 3 0 63 19 149
2008 CO-01 28 28 11 28 6 0 0 56 33 18
2008 CO-02 16 44 21 11 5 3 0 61 17 96
2008 CO-03 11 67 11 11 0 0 0 78 11 27
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 17 40 17 12 13 0 0 57 25 197
2019 CO-01 36 43 21 0 0 0 0 79 0 14
2019 CO-02 18 37 16 14 15 0 0 54 29 123
2019 CO-03 8 46 15 15 15 0 0 54 31 39
2019 CO-04 29 36 36 0 0 0 0 64 0 14
2018 CO 18 34 22 11 16 0 0 52 26 193
2018 CO-02 18 32 24 11 15 0 0 50 27 131
2018 CO-03 13 39 13 16 18 0 0 53 34 38
2017 CO 16 37 14 18 14 0 0 54 32 229
2017 CO-01 13 53 0 27 7 0 0 67 33 15
2017 CO-02 14 38 16 16 14 0 1 53 31 164
2017 CO-03 15 35 13 18 20 0 0 50 38 40
2014 CO 16 33 22 17 12 1 0 49 29 235
2014 CO-01 25 17 25 17 17 0 0 42 33 24
2014 CO-02 14 34 21 15 13 1 0 49 29 163
2014 CO-03 17 38 21 19 4 0 0 55 23 47
2011 CO 15 41 19 14 8 2 0 58 23 191
2011 CO-01 22 48 13 4 9 4 0 73 14 23
2011 CO-02 13 40 18 15 11 2 0 55 27 124
2011 CO-03 18 37 26 18 0 0 0 55 18 38

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 27 41 11 13 8 0 0 68 21 195
2019 CO-01 46 38 15 0 0 0 0 85 0 13
2019 CO-02 27 41 11 14 7 0 0 68 20 122
2019 CO-03 15 36 13 21 15 0 0 51 36 39
2019 CO-04 36 64 0 0 0 0 0 100 0 14
2018 CO 26 40 13 14 8 0 0 65 22 192
2018 CO-02 27 39 13 15 6 0 0 66 21 131
2018 CO-03 8 47 16 13 16 0 0 55 29 38
2017 CO 28 42 9 14 7 0 0 70 20 229
2017 CO-01 47 33 7 7 7 0 0 80 13 15
2017 CO-02 26 45 9 15 5 0 0 70 21 164
2017 CO-03 23 38 13 15 13 0 0 60 28 40

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 49 26 11 8 6 0 0 75 14 197
2019 CO-01 50 36 14 0 0 0 0 86 0 14
2019 CO-02 50 25 12 7 6 0 0 76 12 123
2019 CO-03 36 31 13 10 10 0 0 67 21 39
2019 CO-04 57 29 0 14 0 0 0 86 14 14
2018 CO 41 36 8 6 7 1 1 78 13 192
2018 CO-02 44 35 7 6 6 1 1 80 13 130
2018 CO-03 24 47 11 8 11 0 0 71 18 38
2017 CO 46 34 7 7 6 0 0 80 13 229
2017 CO-01 47 27 13 13 0 0 0 73 13 15
2017 CO-02 48 35 7 7 4 0 0 83 10 164
2017 CO-03 33 38 5 8 18 0 0 70 25 40
2014 CO 37 38 10 8 6 1 0 76 14 235
2014 CO-01 46 21 13 17 4 0 0 67 21 24
2014 CO-02 38 40 9 6 6 1 0 79 12 163
2014 CO-03 28 38 11 9 11 2 2 69 20 47
2011 CO 37 40 12 7 4 1 0 77 11 191
2011 CO-01 30 65 4 0 0 0 0 96 0 23
2011 CO-02 38 37 12 8 5 0 0 75 13 124
2011 CO-03 32 39 13 8 5 3 0 73 14 38
2008 CO 35 38 10 9 8 0 0 73 17 149
2008 CO-01 39 33 6 11 11 0 0 72 22 18
2008 CO-02 40 34 11 9 5 0 0 74 15 96
2008 CO-03 19 63 11 0 7 0 0 81 7 27

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 23 46 16 9 5 0 1 70 14 195
2019 CO-01 29 64 7 0 0 0 0 93 0 14
2019 CO-02 25 47 16 7 5 0 1 72 12 122
2019 CO-03 13 38 26 15 8 0 0 51 23 39
2019 CO-04 46 31 15 8 0 0 0 77 8 13
2018 CO 17 54 11 10 8 0 0 71 18 193
2018 CO-02 15 53 11 11 9 0 0 69 21 131
2018 CO-03 11 58 13 11 8 0 0 68 18 38
2017 CO 22 43 14 12 9 0 0 65 21 229
2017 CO-01 40 40 7 13 0 0 0 80 13 15
2017 CO-02 22 41 13 12 11 0 0 63 23 164
2017 CO-03 15 50 23 10 3 0 0 65 13 40
2014 CO 24 45 7 16 9 0 0 69 24 235
2014 CO-01 25 54 0 8 13 0 0 79 21 24
2014 CO-02 25 42 7 17 9 0 0 67 26 163
2014 CO-03 21 49 11 15 4 0 0 70 19 47
2011 CO 20 41 20 11 7 0 0 61 18 191
2011 CO-01 17 39 22 13 9 0 0 57 22 23
2011 CO-02 19 37 23 14 7 0 0 56 21 124
2011 CO-03 21 55 13 3 8 0 0 76 11 38
2008 CO 18 43 18 11 9 0 1 62 20 148
2008 CO-01 17 50 17 11 6 0 0 67 17 18
2008 CO-02 15 43 18 13 10 0 2 59 23 96
2008 CO-03 26 48 22 4 0 0 0 74 4 27

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 15 27 25 12 20 1 1 42 33 196
2019 CO-01 31 46 23 0 0 0 0 77 0 13
2019 CO-02 13 23 28 12 22 0 2 36 35 123
2019 CO-03 5 33 13 23 23 3 0 39 47 39
2019 CO-04 36 21 36 0 7 0 0 57 7 14
2018 CO 12 27 24 13 19 3 1 41 34 193
2018 CO-02 9 27 22 16 19 5 2 39 37 131
2018 CO-03 8 29 26 11 26 0 0 37 37 38
2017 CO 14 28 20 19 19 1 0 42 38 229
2017 CO-01 33 27 27 7 7 0 0 60 13 15
2017 CO-02 12 29 19 19 20 2 0 41 40 164
2017 CO-03 8 23 20 28 23 0 0 30 50 40
2014 CO 15 30 18 17 17 3 0 46 35 235
2014 CO-01 25 33 13 0 29 0 0 58 29 24
2014 CO-02 13 28 20 19 15 4 0 43 36 163
2014 CO-03 17 34 15 19 13 2 0 52 33 47
2011 CO 16 28 21 21 12 1 1 45 34 191
2011 CO-01 17 30 22 13 17 0 0 48 30 23
2011 CO-02 13 28 23 22 12 1 2 42 35 124
2011 CO-03 16 29 18 29 8 0 0 45 37 38
2008 CO 16 31 16 18 18 1 0 48 36 148
2008 CO-01 28 28 11 6 28 0 0 56 33 18
2008 CO-02 11 29 17 22 20 1 0 41 42 96
2008 CO-03 19 44 22 11 4 0 0 63 15 27

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 10 19 16 22 30 1 2 30 53 196
2019 CO-01 14 36 14 21 7 7 0 54 31 14
2019 CO-02 8 12 15 27 34 1 2 21 64 122
2019 CO-03 5 26 15 21 33 0 0 31 54 39
2019 CO-04 21 50 29 0 0 0 0 71 0 14
2018 CO 10 13 16 22 33 4 2 25 58 193
2018 CO-02 8 11 17 24 31 5 3 21 61 131
2018 CO-03 8 16 11 16 50 0 0 24 66 38
2017 CO 11 19 17 26 26 1 1 30 53 229
2017 CO-01 33 0 20 33 13 0 0 33 47 15
2017 CO-02 5 20 19 26 27 1 2 26 54 164
2017 CO-03 10 23 8 28 33 0 0 33 60 40
2014 CO 10 26 14 21 25 2 3 37 48 235
2014 CO-01 13 17 21 12 38 0 0 29 50 24
2014 CO-02 9 27 12 23 23 2 3 38 49 163
2014 CO-03 11 26 15 19 23 2 4 39 45 47
2011 CO 12 19 14 25 27 1 2 32 53 191
2011 CO-01 13 26 13 26 22 0 0 39 48 23
2011 CO-02 12 19 11 24 31 2 2 32 57 124
2011 CO-03 5 18 24 29 21 0 3 24 51 38
2008 CO 10 23 11 23 31 1 1 34 55 148
2008 CO-01 17 17 6 28 33 0 0 33 61 18
2008 CO-02 8 25 9 21 34 0 2 34 56 96
2008 CO-03 11 19 22 30 19 0 0 30 48 27

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 52 23 11 4 3 1 7 81 7 195
2019 CO-01 57 36 7 0 0 0 0 93 0 14
2019 CO-02 50 22 14 4 2 1 7 78 7 123
2019 CO-03 55 24 5 3 5 3 5 86 9 38
2019 CO-04 54 23 15 0 0 0 8 83 0 13

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 57 10 7 4 5 3 15 81 11 196
2019 CO-01 71 14 0 0 0 0 14 100 0 14
2019 CO-02 54 13 8 5 4 2 15 80 11 123
2019 CO-03 58 3 5 5 11 5 13 74 19 38
2019 CO-04 64 7 7 0 0 7 14 91 0 14

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 38 26 15 5 7 3 7 70 13 196
2019 CO-01 50 36 14 0 0 0 0 86 0 14
2019 CO-02 35 25 15 6 9 3 7 67 16 123
2019 CO-03 39 18 21 5 5 3 8 65 12 38
2019 CO-04 57 29 7 0 0 0 7 92 0 14

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 31 23 15 9 10 6 6 61 22 195
2019 CO-01 43 36 7 14 0 0 0 79 14 14
2019 CO-02 29 22 16 8 12 6 7 58 23 123
2019 CO-03 32 16 16 16 11 8 3 53 29 38
2019 CO-04 54 31 8 0 0 0 8 92 0 13

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 21 19 15 16 18 6 5 45 39 195
2019 CO-01 29 21 14 14 7 7 7 58 25 14
2019 CO-02 19 16 18 15 20 7 6 40 40 123
2019 CO-03 18 21 8 24 24 5 0 42 50 38
2019 CO-04 38 31 8 8 0 8 8 82 9 13

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 71 9 5 4 3 2 6 87 8 195
2019 CO-01 50 14 7 0 14 14 0 75 17 14
2019 CO-02 72 9 5 4 2 2 7 88 6 123
2019 CO-03 87 3 8 3 0 0 0 89 3 38
2019 CO-04 54 15 0 8 15 0 8 75 25 13

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 66 8 6 3 5 6 6 84 9 194
2019 CO-01 64 14 21 0 0 0 0 79 0 14
2019 CO-02 68 9 4 2 7 6 5 86 9 121
2019 CO-03 63 5 11 5 3 8 5 79 9 38
2019 CO-04 71 7 0 7 0 7 7 92 8 14

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 74 6 3 1 2 3 12 94 3 195
2019 CO-01 79 0 14 0 0 0 7 85 0 14
2019 CO-02 74 8 1 1 3 2 11 94 5 123
2019 CO-03 79 0 0 0 0 5 16 100 0 38
2019 CO-04 69 8 8 0 0 0 15 91 0 13

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 16 41 12 15 14 1 0 58 30 196
2019 CO-01 36 36 14 14 0 0 0 71 14 14
2019 CO-02 14 42 13 15 15 0 0 56 31 123
2019 CO-03 18 39 3 21 18 0 0 58 39 38
2019 CO-04 14 36 29 0 7 14 0 58 8 14
2018 CO 13 34 20 16 16 0 0 48 32 193
2018 CO-02 13 34 21 16 17 0 0 47 33 131
2018 CO-03 13 37 11 26 13 0 0 50 39 38
2017 CO 13 39 17 18 13 0 0 52 31 229
2017 CO-01 13 47 13 20 7 0 0 60 27 15
2017 CO-02 11 38 18 18 15 0 0 49 33 164
2017 CO-03 15 43 15 18 10 0 0 58 28 40
2014 CO 14 35 19 17 14 0 0 49 32 235
2014 CO-01 21 33 25 0 21 0 0 54 21 24
2014 CO-02 12 31 20 21 15 1 0 43 36 163
2014 CO-03 19 49 13 11 9 0 0 68 19 47
2011 CO 25 40 16 14 4 1 0 65 18 189
2011 CO-01 39 22 13 26 0 0 0 61 26 23
2011 CO-02 20 40 18 15 6 2 0 60 21 123
2011 CO-03 35 51 11 3 0 0 0 86 3 37

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 18 31 19 16 15 0 1 49 31 197
2019 CO-01 36 50 14 0 0 0 0 86 0 14
2019 CO-02 12 26 24 18 19 0 1 39 37 123
2019 CO-03 21 38 13 18 10 0 0 59 28 39
2019 CO-04 43 29 7 14 7 0 0 71 21 14
2018 CO 16 21 24 18 21 1 1 37 39 194
2018 CO-02 13 20 27 15 23 1 1 34 38 132
2018 CO-03 16 24 13 32 16 0 0 39 47 38
2017 CO 15 27 20 21 16 1 0 43 37 229
2017 CO-01 13 53 7 20 7 0 0 67 27 15
2017 CO-02 13 26 23 20 18 1 1 39 38 164
2017 CO-03 20 20 20 28 13 0 0 40 40 40
2014 CO 15 32 18 17 18 0 0 47 35 235
2014 CO-01 21 17 25 8 29 0 0 37 38 24
2014 CO-02 12 31 20 19 18 0 0 42 37 163
2014 CO-03 26 45 4 13 13 0 0 70 26 47

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 26 43 15 11 6 0 0 69 16 196
2019 CO-01 36 43 14 7 0 0 0 79 7 14
2019 CO-02 23 44 19 7 7 0 0 67 14 122
2019 CO-03 23 36 8 28 5 0 0 59 33 39
2019 CO-04 36 64 0 0 0 0 0 100 0 14
2018 CO 20 37 22 11 11 0 0 57 22 194
2018 CO-02 17 37 26 9 11 0 0 55 20 132
2018 CO-03 16 42 16 16 11 0 0 58 26 38
2017 CO 23 41 14 10 10 0 0 65 21 229
2017 CO-01 20 47 20 13 0 0 0 67 13 15
2017 CO-02 23 41 14 11 10 0 1 64 21 164
2017 CO-03 23 43 15 8 13 0 0 65 20 40
2014 CO 23 43 15 9 9 0 0 67 18 235
2014 CO-01 37 21 13 21 8 0 0 58 29 24
2014 CO-02 20 46 17 9 8 0 0 66 17 163
2014 CO-03 30 45 11 4 11 0 0 74 15 47
2011 CO 36 40 15 6 2 1 1 78 7 191
2011 CO-01 43 39 17 0 0 0 0 83 0 23
2011 CO-02 35 39 15 6 2 1 2 76 9 124
2011 CO-03 29 50 13 8 0 0 0 79 8 38

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 14 32 22 16 14 3 0 47 30 196
2019 CO-01 36 29 29 7 0 0 0 64 7 14
2019 CO-02 8 30 24 18 17 3 0 39 36 122
2019 CO-03 13 41 18 18 10 0 0 54 28 39
2019 CO-04 43 21 21 0 7 7 0 69 8 14
2018 CO 10 26 23 21 14 5 0 38 37 192
2018 CO-02 8 26 23 24 15 5 0 35 40 130
2018 CO-03 8 34 24 16 16 3 0 43 32 38
2017 CO 11 26 24 18 16 5 0 40 35 228
2017 CO-01 20 27 33 13 7 0 0 47 20 15
2017 CO-02 8 28 23 17 18 6 0 38 38 163
2017 CO-03 15 25 28 23 10 0 0 40 33 40

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 51 29 11 5 4 0 1 80 9 195
2019 CO-01 50 21 29 0 0 0 0 71 0 14
2019 CO-02 53 27 8 7 3 0 1 81 11 121
2019 CO-03 46 36 13 0 5 0 0 82 5 39
2019 CO-04 64 14 14 0 7 0 0 79 7 14
2018 CO 44 35 9 7 5 0 0 79 12 192
2018 CO-02 43 38 9 5 5 0 0 81 10 131
2018 CO-03 42 34 5 13 5 0 0 76 18 38
2017 CO 41 36 8 7 7 0 0 77 15 229
2017 CO-01 53 33 0 7 7 0 0 87 13 15
2017 CO-02 39 34 11 8 7 1 1 73 15 164
2017 CO-03 35 48 0 8 10 0 0 83 18 40
2014 CO 45 35 7 7 6 0 0 80 13 235
2014 CO-01 46 38 8 4 4 0 0 83 8 24
2014 CO-02 41 39 7 6 6 1 0 81 12 163
2014 CO-03 57 21 6 11 4 0 0 79 15 47
2011 CO 42 38 9 7 4 1 0 81 11 191
2011 CO-01 39 43 17 0 0 0 0 83 0 23
2011 CO-02 36 40 9 8 6 1 0 77 14 124
2011 CO-03 58 29 5 8 0 0 0 87 8 38

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 43 37 15 4 1 0 0 80 5 196
2019 CO-01 57 36 7 0 0 0 0 93 0 14
2019 CO-02 46 34 17 2 1 0 0 80 3 122
2019 CO-03 41 36 15 8 0 0 0 77 8 39
2019 CO-04 21 64 7 7 0 0 0 86 7 14
2018 CO 36 36 18 7 4 0 0 72 10 194
2018 CO-02 38 36 17 6 3 0 0 73 9 132
2018 CO-03 21 32 26 13 8 0 0 53 21 38
2017 CO 39 42 14 3 2 0 0 81 5 229
2017 CO-01 33 53 13 0 0 0 0 87 0 15
2017 CO-02 40 42 14 2 2 0 0 82 4 164
2017 CO-03 38 45 8 10 0 0 0 83 10 40
2014 CO 34 44 10 8 2 1 1 80 10 235
2014 CO-01 54 46 0 0 0 0 0 100 0 24
2014 CO-02 31 44 10 9 2 1 2 77 12 163
2014 CO-03 34 45 15 6 0 0 0 79 6 47
2011 CO 29 43 17 8 2 1 1 73 10 191
2011 CO-01 48 39 9 0 0 0 4 91 0 23
2011 CO-02 26 41 20 9 3 1 0 67 12 124
2011 CO-03 26 53 11 11 0 0 0 79 11 38
2008 CO 22 42 18 14 4 0 1 64 18 148
2008 CO-01 50 33 6 11 0 0 0 83 11 18
2008 CO-02 19 50 13 13 5 0 1 69 18 96
2008 CO-03 7 30 37 22 4 0 0 37 26 27

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 67 24 4 1 4 1 1 92 4 197
2019 CO-01 57 36 7 0 0 0 0 93 0 14
2019 CO-02 68 21 4 0 4 2 1 92 4 123
2019 CO-03 59 33 3 0 5 0 0 92 5 39
2019 CO-04 93 7 0 0 0 0 0 100 0 14
2017 CO 61 20 5 7 5 0 1 83 12 228
2017 CO-01 67 13 7 13 0 0 0 80 13 15
2017 CO-02 61 22 4 5 5 1 2 85 11 164
2017 CO-03 55 20 5 15 5 0 0 75 20 40
2014 CO 64 22 4 4 4 2 0 88 8 235
2014 CO-01 67 21 4 0 8 0 0 87 8 24
2014 CO-02 61 23 5 4 3 2 1 87 8 163
2014 CO-03 74 17 2 2 4 0 0 91 6 47
2011 CO 63 28 3 3 4 0 0 91 6 189
2011 CO-01 78 17 0 0 4 0 0 96 4 23
2011 CO-02 55 33 4 4 4 0 0 88 8 124
2011 CO-03 78 19 0 0 3 0 0 97 3 36

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 CO 11 54 35 197
2019 CO-01 0 43 57 14
2019 CO-02 12 57 31 123
2019 CO-03 13 51 36 39
2019 CO-04 0 57 43 14
2018 CO 11 58 31 194
2018 CO-02 11 63 27 132
2018 CO-03 13 47 39 38
2017 CO 13 52 35 229
2017 CO-01 13 53 33 15
2017 CO-02 12 51 37 164
2017 CO-03 18 53 30 40
2014 CO 11 58 31 235
2014 CO-01 8 58 33 24
2014 CO-02 9 61 30 163
2014 CO-03 19 49 32 47
2011 CO 11 61 28 191
2011 CO-01 22 39 39 23
2011 CO-02 10 63 27 124
2011 CO-03 8 71 21 38

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 CO 29 10 33 24 0 5 21
2018 CO 36 5 23 27 0 9 22
2018 CO-02 29 0 29 36 0 7 14
2017 CO 53 10 20 13 0 3 30
2017 CO-02 40 10 25 20 0 5 20
2014 CO 62 12 12 0 9999 15 26
2014 CO-02 53 13 13 0 9999 20 15
2011 CO 38 43 10 5 9999 5 21
2011 CO-02 54 23 8 8 9999 8 13
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 38 40 10 9 4 0 0 77 13 197
2019 CO-01 50 50 0 0 0 0 0 100 0 14
2019 CO-02 35 40 13 7 5 0 0 75 12 123
2019 CO-03 33 31 8 23 5 0 0 64 28 39
2019 CO-04 57 43 0 0 0 0 0 100 0 14
2018 CO 34 38 13 10 4 0 0 72 15 193
2018 CO-02 34 40 11 11 4 0 0 74 14 132
2018 CO-03 27 35 16 14 8 0 0 62 22 37
2017 CO 32 42 12 9 4 0 0 74 13 228
2017 CO-01 47 33 0 20 0 0 0 80 20 15
2017 CO-02 33 39 13 9 6 1 0 72 14 163
2017 CO-03 25 55 10 10 0 0 0 80 10 40
2014 CO 39 41 11 5 5 0 0 80 9 235
2014 CO-01 37 29 8 8 13 4 0 70 22 24
2014 CO-02 38 40 12 6 4 0 0 79 9 163
2014 CO-03 43 47 6 0 4 0 0 89 4 47
2011 CO 35 46 9 8 1 1 0 82 9 189
2011 CO-01 35 57 0 9 0 0 0 91 9 23
2011 CO-02 31 45 11 11 1 1 0 77 12 122
2011 CO-03 45 47 5 3 0 0 0 92 3 38
2008 CO 42 38 7 10 3 0 0 80 13 149
2008 CO-01 44 33 17 6 0 0 0 78 6 18
2008 CO-02 39 38 7 14 3 0 0 76 17 96
2008 CO-03 52 48 0 0 0 0 0 100 0 27

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 20 46 14 15 5 1 0 67 19 197
2019 CO-01 43 36 21 0 0 0 0 79 0 14
2019 CO-02 15 48 13 17 5 2 0 64 22 123
2019 CO-03 13 51 13 15 8 0 0 64 23 39
2019 CO-04 50 36 14 0 0 0 0 86 0 14
2018 CO 17 45 17 13 8 1 0 62 21 192
2018 CO-02 15 48 15 13 8 1 0 64 21 131
2018 CO-03 11 39 18 18 13 0 0 50 32 38
2017 CO 24 39 17 13 6 1 0 63 20 228
2017 CO-01 47 27 7 20 0 0 0 73 20 15
2017 CO-02 23 38 15 14 8 2 0 62 22 164
2017 CO-03 20 40 30 8 3 0 0 60 10 40
2014 CO 27 40 15 11 6 1 0 67 18 235
2014 CO-01 50 13 21 8 8 0 0 62 17 24
2014 CO-02 25 39 17 13 6 1 0 65 19 163
2014 CO-03 23 57 6 6 6 0 0 81 13 47
2011 CO 20 50 15 12 3 1 0 70 14 190
2011 CO-01 22 48 17 9 4 0 0 70 13 23
2011 CO-02 19 51 15 12 2 1 0 70 15 123
2011 CO-03 18 50 16 13 3 0 0 68 16 38

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 16 28 34 14 5 1 2 20 45 197
2019 CO-01 7 21 43 21 7 0 0 29 29 14
2019 CO-02 15 32 33 14 4 1 2 18 48 123
2019 CO-03 23 31 31 13 3 0 0 15 54 39
2019 CO-04 0 7 43 21 21 7 0 46 8 14
2018 CO 13 27 34 18 6 0 3 25 40 192
2018 CO-02 12 28 32 18 5 0 4 25 42 131
2018 CO-03 18 29 42 11 0 0 0 11 47 38
2017 CO 10 27 34 15 10 1 3 26 38 229
2017 CO-01 0 7 40 27 13 0 13 46 8 15
2017 CO-02 10 27 32 16 11 1 3 28 38 164
2017 CO-03 13 38 38 10 3 0 0 13 50 40
2014 CO 9 21 35 20 8 2 5 30 33 234
2014 CO-01 17 4 50 21 4 0 4 26 22 24
2014 CO-02 8 23 28 22 9 3 6 34 35 162
2014 CO-03 11 21 47 15 6 0 0 21 32 47
2011 CO 6 23 34 26 7 1 4 35 30 191
2011 CO-01 13 13 39 17 9 0 9 29 29 23
2011 CO-02 6 25 31 27 7 0 4 36 32 124
2011 CO-03 3 21 45 29 3 0 0 32 24 38
2008 CO 4 22 50 16 7 0 1 23 27 147
2008 CO-01 6 24 41 18 12 0 0 29 29 17
2008 CO-02 3 22 50 18 7 0 0 25 25 96
2008 CO-03 4 22 59 7 4 0 4 12 27 27

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 10 19 25 25 18 2 2 45 29 197
2019 CO-01 0 21 14 36 21 7 0 62 23 14
2019 CO-02 10 17 25 24 19 2 3 45 28 123
2019 CO-03 15 23 33 26 3 0 0 28 38 39
2019 CO-04 0 21 14 21 43 0 0 64 21 14
2018 CO 11 19 25 20 20 3 2 42 32 191
2018 CO-02 10 17 26 21 20 3 3 43 29 130
2018 CO-03 18 26 29 18 5 3 0 24 46 38
2017 CO 8 20 22 25 17 2 5 45 31 229
2017 CO-01 0 0 27 40 20 0 13 69 0 15
2017 CO-02 8 19 20 25 20 3 5 49 29 164
2017 CO-03 13 33 30 23 3 0 0 25 45 40
2014 CO 9 16 31 26 14 2 4 41 26 235
2014 CO-01 21 0 33 25 17 0 4 43 22 24
2014 CO-02 6 18 29 25 15 2 5 43 26 163
2014 CO-03 11 17 34 30 6 2 0 37 28 47
2011 CO 5 13 27 28 19 4 5 51 19 189
2011 CO-01 0 14 36 27 5 0 18 39 17 22
2011 CO-02 7 12 23 24 24 6 3 54 21 123
2011 CO-03 0 13 39 37 11 0 0 47 13 38
2008 CO 5 14 30 31 14 2 5 47 20 147
2008 CO-01 6 12 24 41 6 0 12 53 20 17
2008 CO-02 3 14 30 31 18 1 3 51 17 96
2008 CO-03 7 15 37 26 7 0 7 36 24 27

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 13 28 28 20 8 0 3 29 42 197
2019 CO-01 0 7 36 29 21 0 7 54 8 14
2019 CO-02 17 24 29 20 7 0 2 28 43 123
2019 CO-03 5 51 31 13 0 0 0 13 56 39
2019 CO-04 7 14 14 43 7 0 14 58 25 14
2018 CO 18 21 27 20 12 0 2 33 40 191
2018 CO-02 19 19 31 19 9 0 2 29 39 130
2018 CO-03 24 29 18 24 5 0 0 29 53 38
2017 CO 13 18 32 20 13 1 3 34 32 229
2017 CO-01 0 0 20 40 27 0 13 77 0 15
2017 CO-02 13 18 32 20 13 1 2 35 32 164
2017 CO-03 18 25 38 15 3 0 3 18 44 40
2014 CO 15 20 27 23 12 1 3 36 36 233
2014 CO-01 8 13 21 42 13 0 4 56 22 24
2014 CO-02 16 19 25 23 12 1 3 37 36 161
2014 CO-03 17 23 34 15 11 0 0 26 40 47
2011 CO 12 22 32 19 9 1 4 30 36 190
2011 CO-01 4 17 22 35 13 0 9 52 24 23
2011 CO-02 14 22 33 19 9 0 4 29 37 123
2011 CO-03 13 26 39 13 8 0 0 21 39 38
2008 CO 9 14 32 33 8 1 3 43 23 148
2008 CO-01 6 12 12 53 6 0 12 67 20 17
2008 CO-02 8 16 34 28 11 0 2 40 24 96
2008 CO-03 7 7 41 41 0 0 4 42 15 27

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 6 15 38 22 15 1 3 39 22 196
2019 CO-01 0 7 29 29 29 0 7 62 8 14
2019 CO-02 7 14 38 23 15 1 2 39 22 123
2019 CO-03 8 16 50 18 5 3 0 24 24 38
2019 CO-04 0 7 29 29 29 0 7 62 8 14
2018 CO 13 15 35 23 13 1 1 36 28 190
2018 CO-02 15 13 35 25 11 1 2 36 28 130
2018 CO-03 11 24 41 19 5 0 0 24 35 37
2017 CO 7 13 39 25 12 1 1 38 21 228
2017 CO-01 0 7 43 36 7 0 7 46 8 14
2017 CO-02 9 12 38 26 13 2 1 39 21 164
2017 CO-03 5 23 48 23 3 0 0 25 28 40
2014 CO 6 15 33 31 11 1 3 43 22 235
2014 CO-01 0 0 25 50 21 0 4 74 0 24
2014 CO-02 7 18 33 27 10 1 3 39 26 163
2014 CO-03 6 15 38 34 6 0 0 40 21 47
2011 CO 6 22 28 28 12 1 4 42 29 190
2011 CO-01 0 4 39 30 13 0 13 50 5 23
2011 CO-02 7 24 26 28 11 1 2 40 33 123
2011 CO-03 5 26 29 26 13 0 0 39 32 38
2008 CO 7 14 43 26 10 1 1 36 21 148
2008 CO-01 0 11 22 44 22 0 0 67 11 18
2008 CO-02 9 16 40 24 11 0 0 35 25 96
2008 CO-03 4 11 59 22 0 0 4 23 15 27

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 9 16 32 23 15 1 3 40 27 196
2019 CO-01 8 0 31 23 31 0 8 58 8 13
2019 CO-02 7 17 32 25 15 1 4 42 25 123
2019 CO-03 15 23 38 18 5 0 0 23 38 39
2019 CO-04 0 7 21 21 43 7 0 69 8 14
2018 CO 14 20 24 26 14 0 2 40 35 192
2018 CO-02 13 21 23 27 14 0 3 42 35 131
2018 CO-03 24 26 26 18 5 0 0 24 50 38
2017 CO 8 20 28 24 13 1 6 39 30 229
2017 CO-01 0 7 40 33 13 0 7 50 7 15
2017 CO-02 9 17 27 24 14 1 7 42 29 164
2017 CO-03 8 38 33 20 3 0 0 23 45 40
2014 CO 11 18 29 23 14 2 4 39 31 235
2014 CO-01 4 4 42 25 21 0 4 48 9 24
2014 CO-02 12 18 28 21 15 2 5 38 32 163
2014 CO-03 11 26 26 28 9 0 2 37 37 47
2011 CO 19 16 27 19 11 3 6 33 38 190
2011 CO-01 9 13 48 9 13 0 9 24 24 23
2011 CO-02 18 18 22 24 9 3 7 36 40 123
2011 CO-03 32 13 32 13 11 0 0 24 45 38
2008 CO 20 24 25 18 10 0 3 29 45 147
2008 CO-01 6 24 18 24 29 0 0 53 29 17
2008 CO-02 18 26 26 21 8 0 1 29 44 96
2008 CO-03 33 26 26 7 0 0 7 8 64 27

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 5 13 18 33 24 4 3 61 20 196
2019 CO-01 0 7 29 7 36 21 0 55 9 14
2019 CO-02 7 12 15 35 24 2 5 63 20 123
2019 CO-03 5 21 23 31 21 0 0 51 26 39
2019 CO-04 0 7 21 36 29 7 0 69 8 14
2018 CO 5 8 17 40 20 5 4 67 14 192
2018 CO-02 5 5 18 42 20 5 6 70 10 131
2018 CO-03 8 18 18 42 11 3 0 54 27 38
2017 CO 3 10 23 29 21 3 10 58 16 229
2017 CO-01 0 0 7 33 40 7 13 92 0 15
2017 CO-02 4 10 21 30 22 3 10 60 16 164
2017 CO-03 3 13 38 30 10 3 5 43 16 40
2014 CO 5 11 23 29 24 4 5 58 17 235
2014 CO-01 4 13 8 50 25 0 0 75 17 24
2014 CO-02 5 12 23 26 23 6 6 55 19 163
2014 CO-03 4 9 28 30 28 0 2 59 13 47
2011 CO 3 7 23 33 22 5 6 62 11 188
2011 CO-01 0 13 22 43 4 0 17 58 16 23
2011 CO-02 4 7 25 26 26 6 6 59 13 122
2011 CO-03 0 3 24 51 22 0 0 73 3 37
2008 CO 3 5 31 33 18 4 5 57 9 148
2008 CO-01 0 0 17 44 22 6 11 80 0 18
2008 CO-02 2 5 36 32 17 3 4 53 8 96
2008 CO-03 11 7 22 30 26 0 4 58 19 27

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 11 27 32 19 7 2 3 27 39 196
2019 CO-01 0 7 36 29 14 7 7 50 8 14
2019 CO-02 12 28 30 20 6 1 4 26 42 123
2019 CO-03 8 32 37 21 0 3 0 22 41 38
2019 CO-04 7 29 29 7 29 0 0 36 36 14
2018 CO 22 19 31 17 6 1 3 24 43 192
2018 CO-02 27 19 31 15 4 0 5 19 48 131
2018 CO-03 16 26 37 21 0 0 0 21 42 38
2017 CO 15 24 31 19 7 1 3 28 41 229
2017 CO-01 7 7 20 27 33 0 7 64 14 15
2017 CO-02 15 26 28 22 5 1 2 28 42 164
2017 CO-03 20 30 40 10 0 0 0 10 50 40
2014 CO 15 23 34 18 7 1 2 26 39 235
2014 CO-01 8 0 42 29 13 0 8 45 9 24
2014 CO-02 17 25 31 17 7 2 1 25 43 163
2014 CO-03 11 30 38 15 6 0 0 21 40 47

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 13 19 35 19 10 2 3 30 33 197
2019 CO-01 7 7 36 7 36 7 0 46 15 14
2019 CO-02 11 21 33 22 7 1 5 31 34 123
2019 CO-03 23 18 36 15 5 3 0 21 42 39
2019 CO-04 7 7 50 14 21 0 0 36 14 14

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 11 30 21 21 15 2 0 42 36 196
2019 CO-01 31 31 38 0 0 0 0 62 0 13
2019 CO-02 7 31 20 25 15 3 0 39 41 123
2019 CO-03 5 26 28 18 23 0 0 31 41 39
2019 CO-04 36 36 14 14 0 0 0 71 14 14

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 51 26 8 5 9 1 0 78 14 194
2019 CO-01 50 36 7 0 0 7 0 92 0 14
2019 CO-02 52 26 7 7 9 0 0 78 16 122
2019 CO-03 47 26 11 5 11 0 0 74 16 38
2019 CO-04 54 31 15 0 0 0 0 85 0 13
2018 CO 41 29 11 9 7 3 0 72 17 190
2018 CO-02 39 30 13 10 5 2 0 70 16 128
2018 CO-03 45 32 5 3 11 5 0 81 14 38
2017 CO 46 30 8 8 8 1 0 76 16 229
2017 CO-01 47 40 0 13 0 0 0 87 13 15
2017 CO-02 43 31 9 8 8 1 0 75 16 164
2017 CO-03 48 25 13 5 10 0 0 73 15 40
2014 CO 47 25 9 10 7 2 0 73 18 235
2014 CO-01 50 21 13 8 8 0 0 71 17 24
2014 CO-02 48 23 10 11 6 2 0 73 18 163
2014 CO-03 43 32 4 9 11 2 0 76 20 47

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 51 34 5 5 5 0 0 85 10 196
2019 CO-01 64 21 14 0 0 0 0 86 0 14
2019 CO-02 51 36 4 5 4 0 0 87 9 122
2019 CO-03 44 33 5 5 13 0 0 77 18 39
2019 CO-04 57 43 0 0 0 0 0 100 0 14
2018 CO 50 31 7 8 4 0 0 81 12 190
2018 CO-02 52 30 8 9 2 0 0 82 10 128
2018 CO-03 47 34 5 5 8 0 0 82 13 38
2017 CO 46 34 7 10 2 0 0 81 13 229
2017 CO-01 60 27 13 0 0 0 0 87 0 15
2017 CO-02 45 37 4 11 2 1 0 83 13 164
2017 CO-03 40 28 18 13 3 0 0 68 15 40
2014 CO 51 35 7 6 1 0 0 86 7 235
2014 CO-01 62 21 4 13 0 0 0 83 13 24
2014 CO-02 48 40 9 2 1 0 0 88 4 163
2014 CO-03 60 23 2 13 2 0 0 83 15 47

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 38 37 15 6 4 0 1 75 9 197
2019 CO-01 50 36 14 0 0 0 0 86 0 14
2019 CO-02 37 38 13 6 4 0 2 77 10 123
2019 CO-03 33 28 23 10 5 0 0 62 15 39
2019 CO-04 43 43 14 0 0 0 0 86 0 14
2018 CO 32 39 20 3 5 2 0 72 8 189
2018 CO-02 33 39 20 4 2 2 0 73 6 127
2018 CO-03 34 42 13 0 11 0 0 76 11 38

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 32 38 11 10 7 2 0 71 18 196
2019 CO-01 43 29 7 7 0 14 0 83 8 14
2019 CO-02 31 39 11 11 7 1 0 71 18 122
2019 CO-03 21 41 13 10 13 3 0 63 24 39
2019 CO-04 50 36 14 0 0 0 0 86 0 14
2018 CO 34 40 12 8 5 2 0 75 13 191
2018 CO-02 34 41 11 9 3 2 0 76 13 129
2018 CO-03 24 45 13 8 11 0 0 68 18 38
2017 CO 36 32 14 11 4 4 0 71 15 228
2017 CO-01 47 27 7 7 0 13 0 85 8 15
2017 CO-02 33 35 15 10 4 4 0 70 15 163
2017 CO-03 38 30 10 18 3 3 0 69 21 40
2014 CO 44 34 11 5 2 3 0 81 7 235
2014 CO-01 37 46 4 8 0 4 0 87 9 24
2014 CO-02 42 35 15 5 1 2 0 79 6 163
2014 CO-03 57 26 4 4 4 2 2 87 9 47
2011 CO 34 42 14 6 2 3 0 77 8 191
2011 CO-01 35 22 26 13 4 0 0 57 17 23
2011 CO-02 34 42 14 6 2 2 0 78 8 124
2011 CO-03 32 53 11 3 0 3 0 86 3 38

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 43 30 16 5 4 3 0 74 9 195
2019 CO-01 50 43 7 0 0 0 0 93 0 14
2019 CO-02 42 27 17 6 5 3 0 72 11 121
2019 CO-03 28 38 23 5 3 3 0 68 8 39
2019 CO-04 71 21 7 0 0 0 0 93 0 14
2018 CO 42 34 13 4 3 4 0 80 7 189
2018 CO-02 44 33 11 6 2 4 0 80 8 127
2018 CO-03 37 37 18 0 3 5 0 78 3 38
2017 CO 38 36 15 4 3 4 0 77 7 227
2017 CO-01 53 13 27 0 0 7 0 71 0 15
2017 CO-02 36 37 15 4 4 4 0 76 8 163
2017 CO-03 35 45 10 8 0 3 0 82 8 40
2014 CO 44 32 10 3 3 7 1 83 6 234
2014 CO-01 42 25 13 13 4 4 0 70 17 24
2014 CO-02 43 33 10 2 1 9 1 84 4 162
2014 CO-03 51 30 9 0 4 4 2 86 5 47

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 45 36 9 3 7 1 0 82 10 197
2019 CO-01 50 43 0 0 7 0 0 93 7 14
2019 CO-02 45 36 9 2 7 1 0 81 10 123
2019 CO-03 31 49 13 3 5 0 0 79 8 39
2019 CO-04 79 7 7 0 0 7 0 92 0 14
2018 CO 38 41 7 9 4 0 1 79 13 191
2018 CO-02 38 42 7 9 3 0 1 80 13 129
2018 CO-03 29 47 5 11 8 0 0 76 18 38
2017 CO 40 35 12 7 7 0 0 75 13 229
2017 CO-01 53 20 20 0 7 0 0 73 7 15
2017 CO-02 40 38 9 7 7 0 0 77 13 164
2017 CO-03 30 38 20 8 5 0 0 68 13 40
2014 CO 48 34 10 6 2 0 0 82 7 235
2014 CO-01 46 33 8 8 4 0 0 79 13 24
2014 CO-02 47 37 11 3 2 0 0 84 5 163
2014 CO-03 53 26 9 11 0 0 2 80 11 47
2011 CO 38 46 7 7 2 0 1 84 9 191
2011 CO-01 39 43 0 13 4 0 0 83 17 23
2011 CO-02 38 45 7 8 2 0 0 83 10 124
2011 CO-03 37 53 8 3 0 0 0 89 3 38
2008 CO 34 42 11 5 7 0 0 76 13 149
2008 CO-01 44 22 11 17 6 0 0 67 22 18
2008 CO-02 31 45 11 5 7 0 0 76 13 96
2008 CO-03 33 56 11 0 0 0 0 89 0 27

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 28 24 17 6 10 11 3 61 19 194
2019 CO-01 54 0 23 0 8 8 8 64 9 13
2019 CO-02 27 26 17 5 8 13 4 64 16 121
2019 CO-03 21 33 10 13 15 8 0 58 31 39
2019 CO-04 29 21 36 0 7 7 0 54 8 14
2018 CO 16 30 18 11 11 10 4 54 25 189
2018 CO-02 14 28 20 13 9 10 5 50 26 128
2018 CO-03 16 46 8 8 14 8 0 68 24 37
2017 CO 27 29 13 10 10 7 5 63 22 229
2017 CO-01 47 27 13 7 7 0 0 73 13 15
2017 CO-02 26 28 13 9 10 8 7 63 22 164
2017 CO-03 15 35 18 13 13 8 0 54 27 40
2014 CO 35 25 8 12 9 7 4 67 24 235
2014 CO-01 42 29 4 13 8 4 0 74 22 24
2014 CO-02 34 23 10 12 8 9 5 66 23 163
2014 CO-03 36 28 4 13 11 4 4 70 26 47

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 30 38 13 10 8 2 0 69 18 197
2019 CO-01 43 43 14 0 0 0 0 86 0 14
2019 CO-02 28 41 12 10 8 2 0 69 18 123
2019 CO-03 18 36 18 15 10 3 0 55 26 39
2019 CO-04 64 21 7 7 0 0 0 86 7 14
2018 CO 32 38 16 6 6 2 1 72 12 192
2018 CO-02 32 36 17 5 6 3 1 70 12 130
2018 CO-03 26 47 8 11 8 0 0 74 18 38
2017 CO 37 37 11 6 7 2 0 75 14 229
2017 CO-01 40 40 7 0 13 0 0 80 13 15
2017 CO-02 37 37 12 6 8 1 0 74 14 164
2017 CO-03 33 40 8 10 5 5 0 76 16 40
2014 CO 40 39 6 7 4 3 1 83 12 235
2014 CO-01 42 33 0 8 13 4 0 78 22 24
2014 CO-02 38 40 5 7 4 4 1 83 12 163
2014 CO-03 47 36 11 4 2 0 0 83 6 47
2011 CO 41 36 11 6 5 1 0 78 11 190
2011 CO-01 39 39 4 4 4 9 0 86 10 23
2011 CO-02 35 40 12 8 5 0 0 75 13 123
2011 CO-03 55 26 11 3 5 0 0 82 8 38
2008 CO 30 39 15 6 6 3 1 72 13 148
2008 CO-01 39 33 6 11 6 6 0 76 18 18
2008 CO-02 25 40 20 7 4 3 1 67 12 96
2008 CO-03 37 52 4 0 7 0 0 89 7 27

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 29 32 21 8 9 1 0 62 16 197
2019 CO-01 43 21 36 0 0 0 0 64 0 14
2019 CO-02 29 36 17 7 10 1 0 66 17 123
2019 CO-03 13 33 31 13 10 0 0 46 23 39
2019 CO-04 57 14 29 0 0 0 0 71 0 14
2018 CO 30 37 19 8 4 1 0 68 13 192
2018 CO-02 30 35 22 7 5 2 0 66 12 130
2018 CO-03 26 39 11 18 5 0 0 66 24 38

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 18 23 19 14 17 9 1 46 34 197
2019 CO-01 29 21 21 7 7 14 0 58 17 14
2019 CO-02 16 26 16 14 19 9 0 46 36 123
2019 CO-03 15 18 21 18 18 8 3 37 40 39
2019 CO-04 36 14 29 14 0 7 0 54 15 14
2018 CO 18 24 19 14 11 14 1 49 29 193
2018 CO-02 16 23 19 15 11 15 1 46 32 131
2018 CO-03 18 34 13 11 13 11 0 59 26 38
2017 CO 19 24 17 13 13 13 1 50 30 229
2017 CO-01 40 33 13 0 7 7 0 79 7 15
2017 CO-02 16 23 19 15 12 13 1 46 31 164
2017 CO-03 15 30 13 15 18 10 0 50 36 40
2014 CO 18 27 13 13 8 20 1 57 27 235
2014 CO-01 17 29 13 4 21 17 0 55 30 24
2014 CO-02 17 26 13 15 6 22 2 56 27 163
2014 CO-03 23 30 13 9 11 15 0 63 23 47
2011 CO 14 27 20 12 9 15 2 50 26 190
2011 CO-01 9 39 13 4 17 17 0 58 26 23
2011 CO-02 13 26 22 12 9 15 3 48 26 123
2011 CO-03 18 29 21 13 8 11 0 53 24 38

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 33 49 6 9 4 0 0 82 13 197
2019 CO-01 64 36 0 0 0 0 0 100 0 14
2019 CO-02 28 53 7 8 3 0 0 81 11 123
2019 CO-03 36 33 5 15 10 0 0 69 26 39
2019 CO-04 50 50 0 0 0 0 0 100 0 14
2017 CO 22 49 7 16 6 0 0 71 22 229
2017 CO-01 13 67 13 7 0 0 0 80 7 15
2017 CO-02 23 47 6 16 7 0 0 70 24 164
2017 CO-03 18 50 10 20 3 0 0 68 23 40
2014 CO 29 50 7 11 3 0 0 80 14 235
2014 CO-01 37 46 0 13 4 0 0 83 17 24
2014 CO-02 27 52 6 12 3 0 0 79 15 163
2014 CO-03 34 47 13 6 0 0 0 81 6 47
2011 CO 36 47 4 9 4 0 0 83 13 190
2011 CO-01 48 48 4 0 0 0 0 96 0 23
2011 CO-02 33 48 4 10 6 0 0 80 15 123
2011 CO-03 39 47 0 13 0 0 0 87 13 38
2008 CO 31 48 6 12 3 0 0 80 14 147
2008 CO-01 35 53 0 12 0 0 0 88 12 17
2008 CO-02 28 49 7 11 4 0 0 77 16 96
2008 CO-03 37 48 4 11 0 0 0 85 11 27

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 38 32 8 15 8 0 0 69 23 196
2019 CO-01 71 14 0 14 0 0 0 86 14 14
2019 CO-02 39 28 9 16 9 0 0 66 25 122
2019 CO-03 23 41 5 23 8 0 0 64 31 39
2019 CO-04 50 36 14 0 0 0 0 86 0 14
2017 CO 26 35 8 15 16 0 0 61 31 229
2017 CO-01 40 47 0 13 0 0 0 87 13 15
2017 CO-02 27 34 7 14 18 0 1 61 32 164
2017 CO-03 13 38 13 23 15 0 0 50 38 40
2014 CO 34 26 9 13 17 0 0 61 30 235
2014 CO-01 50 29 8 8 4 0 0 79 13 24
2014 CO-02 29 29 12 15 16 0 0 58 31 163
2014 CO-03 45 17 2 11 26 0 0 62 36 47
2011 CO 36 39 13 7 5 0 0 75 12 191
2011 CO-01 61 30 9 0 0 0 0 91 0 23
2011 CO-02 30 45 14 7 4 0 0 75 11 124
2011 CO-03 39 29 13 8 11 0 0 68 18 38

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 41 43 9 4 3 0 0 84 7 195
2019 CO-01 57 43 0 0 0 0 0 100 0 14
2019 CO-02 39 42 9 6 4 0 0 81 10 121
2019 CO-03 38 41 18 0 3 0 0 79 3 39
2019 CO-04 50 50 0 0 0 0 0 100 0 14
2017 CO 40 41 9 7 3 0 0 81 10 229
2017 CO-01 60 27 13 0 0 0 0 87 0 15
2017 CO-02 39 40 9 8 4 1 1 80 12 164
2017 CO-03 33 50 10 8 0 0 0 83 8 40
2014 CO 45 38 8 8 1 0 0 83 9 234
2014 CO-01 62 21 0 8 8 0 0 83 17 24
2014 CO-02 40 42 9 9 1 0 0 82 9 162
2014 CO-03 53 32 9 6 0 0 0 85 6 47

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 71 17 5 2 3 0 2 90 5 196
2019 CO-01 86 7 7 0 0 0 0 93 0 14
2019 CO-02 72 15 6 2 2 0 2 89 5 122
2019 CO-03 62 23 5 3 5 0 3 87 8 39
2019 CO-04 71 29 0 0 0 0 0 100 0 14
2017 CO 66 20 5 5 3 0 2 87 8 229
2017 CO-01 87 7 0 7 0 0 0 93 7 15
2017 CO-02 65 18 6 4 3 0 3 86 8 164
2017 CO-03 55 30 3 8 5 0 0 85 13 40
2014 CO 70 20 4 3 2 0 1 91 5 235
2014 CO-01 67 17 0 4 4 4 4 91 9 24
2014 CO-02 70 21 4 2 2 0 1 92 4 163
2014 CO-03 70 15 6 9 0 0 0 85 9 47
2011 CO 70 20 2 4 1 1 2 93 5 191
2011 CO-01 78 13 4 4 0 0 0 91 4 23
2011 CO-02 71 19 2 3 2 1 2 93 5 124
2011 CO-03 58 34 0 8 0 0 0 92 8 38
2008 CO 70 22 3 3 1 0 1 93 5 148
2008 CO-01 67 28 0 0 0 0 6 100 0 18
2008 CO-02 72 19 4 4 1 0 0 91 5 96
2008 CO-03 67 26 0 4 4 0 0 93 7 27

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 76 11 3 5 4 0 2 89 8 197
2019 CO-01 71 21 7 0 0 0 0 93 0 14
2019 CO-02 78 9 3 4 4 0 2 88 8 123
2019 CO-03 67 15 3 10 3 0 3 84 13 39
2019 CO-04 79 14 0 0 7 0 0 93 7 14
2017 CO 71 14 6 3 3 0 3 88 6 229
2017 CO-01 73 13 7 0 7 0 0 87 7 15
2017 CO-02 73 14 5 2 3 0 3 89 5 164
2017 CO-03 58 18 8 10 3 0 5 79 13 40
2014 CO 79 11 3 3 1 1 3 93 4 235
2014 CO-01 75 4 4 0 4 4 8 90 5 24
2014 CO-02 79 12 2 2 1 1 3 95 3 163
2014 CO-03 79 11 4 6 0 0 0 89 6 47
2011 CO 74 14 3 3 1 0 5 93 4 190
2011 CO-01 70 9 9 4 4 0 4 82 9 23
2011 CO-02 77 13 2 2 0 0 6 95 3 124
2011 CO-03 65 24 3 5 0 0 3 92 6 37
2008 CO 73 12 5 2 2 2 3 90 4 148
2008 CO-01 67 17 6 6 0 0 6 88 6 18
2008 CO-02 75 13 6 0 2 2 2 91 2 96
2008 CO-03 74 11 4 7 4 0 0 85 11 27

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
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Positive answers
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