2019 Public Service Employee Survey Results by Theme for Canada Revenue Agency by Question 93. What is your current employee status?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 37 40 12 7 4 0 0 78 11 21966
2019 Term 40 38 13 6 3 0 0 78 9 6016
2019 Student 41 37 13 6 3 0 0 78 9 979
2018 Indeterminate (permanent) 33 43 12 8 5 0 0 76 12 21579
2018 Term 37 41 13 6 3 0 0 78 9 5528
2018 Student 37 42 13 6 2 0 0 80 8 508
2017 Indeterminate (permanent) 30 45 12 8 5 0 0 76 12 22750
2017 Seasonal 38 38 16 7 3 0 0 75 9 77
2017 Term 34 45 12 6 3 0 0 79 9 5467
2017 Casual 32 50 9 6 2 1 0 82 9 139
2017 Student 32 45 13 7 2 0 0 78 10 658
2014 Indeterminate (permanent) 30 46 12 8 4 0 0 76 12 25650
2014 Seasonal 31 48 14 3 5 0 0 78 8 65
2014 Term 34 45 12 5 3 0 0 80 8 5618
2014 Casual 29 49 13 4 3 1 0 79 7 179
2014 Student 30 46 12 10 2 0 0 77 11 398
2011 Indeterminate (permanent) 33 44 12 7 4 0 0 76 12 26693
2011 Seasonal 38 42 11 6 3 0 0 80 8 71
2011 Term 36 42 12 6 4 0 0 78 10 4317
2011 Casual 36 44 15 1 4 0 0 80 5 130
2011 Student 33 45 13 5 4 0 0 78 9 225
2008 Indeterminate (permanent) 33 44 11 7 4 0 0 78 11 24370
2008 Seasonal 30 50 8 10 2 0 0 80 12 50
2008 Term 35 44 13 5 3 0 0 79 9 4027
2008 Casual 27 46 17 6 4 0 0 73 10 155
2008 Student 27 42 15 12 4 0 0 69 16 327
2008 Governor-in-council appointment 54 28 9 9 0 0 0 82 9 10

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 31 37 15 10 7 0 0 68 17 21917
2019 Term 34 36 16 8 5 0 0 71 13 6007
2019 Student 45 35 12 5 2 0 0 80 8 979
2018 Indeterminate (permanent) 27 38 15 12 8 0 0 65 20 21621
2018 Term 32 38 16 9 4 0 0 71 13 5541
2018 Student 45 38 9 6 2 0 0 83 7 510
2017 Indeterminate (permanent) 24 38 16 12 9 0 0 63 22 22714
2017 Seasonal 31 37 18 8 5 0 0 69 13 77
2017 Term 31 39 16 9 5 1 0 70 14 5461
2017 Casual 22 44 22 9 4 0 0 65 13 139
2017 Student 47 37 11 4 1 0 0 84 5 660

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 53 33 10 3 2 0 0 86 5 21804
2019 Term 53 31 11 3 1 0 0 84 5 5966
2019 Student 48 33 14 4 1 0 0 81 5 974
2018 Indeterminate (permanent) 50 35 10 3 2 0 0 86 5 21514
2018 Term 51 33 11 3 1 0 0 85 4 5500
2018 Student 47 39 11 3 1 0 0 85 4 510
2017 Indeterminate (permanent) 51 35 9 3 2 0 0 87 5 22696
2017 Seasonal 52 35 9 3 1 0 0 87 4 77
2017 Term 53 33 10 3 1 0 0 86 4 5453
2017 Casual 44 46 9 1 0 0 0 90 1 140
2017 Student 44 37 13 5 1 0 0 81 6 659
2014 Indeterminate (permanent) 60 29 8 2 1 0 0 89 3 25633
2014 Seasonal 57 29 11 0 3 0 0 86 3 65
2014 Term 65 25 7 2 1 0 0 91 3 5618
2014 Casual 56 32 7 2 1 1 0 90 3 178
2014 Student 56 31 10 3 0 0 0 87 4 398
2011 Indeterminate (permanent) 59 30 8 2 1 0 0 89 3 26738
2011 Seasonal 63 31 1 1 1 1 0 96 3 71
2011 Term 61 28 7 2 1 0 0 90 3 4328
2011 Casual 57 35 6 2 1 0 0 92 2 130
2011 Student 54 33 8 3 2 1 0 88 4 225

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 42 39 11 5 3 0 0 82 8 21943
2019 Term 49 34 11 4 2 0 0 83 6 6015
2019 Student 49 35 10 4 2 0 0 84 6 980
2018 Indeterminate (permanent) 38 41 12 6 3 0 0 80 9 21652
2018 Term 46 37 10 5 2 0 0 83 7 5550
2018 Student 48 37 10 3 2 0 0 85 4 509
2017 Indeterminate (permanent) 37 42 12 6 4 0 0 79 9 22646
2017 Seasonal 46 35 10 4 5 0 0 80 9 77
2017 Term 45 38 10 4 2 0 0 83 7 5444
2017 Casual 33 52 9 3 2 0 0 85 5 138
2017 Student 48 36 9 5 2 0 0 84 7 660
2014 Indeterminate (permanent) 39 41 11 5 3 0 0 80 8 25632
2014 Seasonal 47 26 19 5 3 0 0 73 8 64
2014 Term 47 37 9 4 2 0 0 84 6 5618
2014 Casual 45 41 8 2 2 1 0 88 4 179
2014 Student 48 39 8 4 2 0 0 86 6 398
2011 Indeterminate (permanent) 38 43 10 6 3 0 0 81 8 26737
2011 Seasonal 48 38 7 3 4 0 0 86 7 71
2011 Term 43 40 9 5 3 0 0 83 8 4322
2011 Casual 46 39 12 1 2 0 0 85 3 130
2011 Student 43 45 7 4 1 0 0 88 5 225
2008 Indeterminate (permanent) 39 44 9 6 3 0 0 83 8 24496
2008 Seasonal 44 38 8 8 2 0 0 82 10 50
2008 Term 43 42 8 4 2 0 0 85 6 4043
2008 Casual 31 51 10 5 3 0 0 81 8 156
2008 Student 36 46 9 7 2 0 0 82 9 330
2008 Governor-in-council appointment 54 27 19 0 0 0 0 81 0 10

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 41 33 14 7 4 0 0 75 11 21933
2019 Term 54 29 10 5 2 0 0 83 7 5994
2019 Student 66 25 6 2 1 0 0 91 3 975
2018 Indeterminate (permanent) 37 34 15 7 5 0 0 72 13 21586
2018 Term 53 30 11 4 3 0 0 83 7 5514
2018 Student 64 26 6 2 1 0 0 91 3 507
2017 Indeterminate (permanent) 33 35 16 9 6 1 0 69 15 22716
2017 Seasonal 60 18 16 0 5 1 0 79 5 77
2017 Term 48 32 12 4 3 1 0 80 7 5447
2017 Casual 31 43 18 5 1 1 0 75 7 140
2017 Student 64 26 7 2 1 0 0 91 2 659
2014 Indeterminate (permanent) 31 37 15 9 6 1 0 69 16 25652
2014 Seasonal 43 34 15 2 6 0 0 77 8 65
2014 Term 46 34 11 6 3 1 0 81 9 5616
2014 Casual 37 39 12 6 3 2 1 78 10 179
2014 Student 61 27 6 4 2 0 0 89 5 398
2011 Indeterminate (permanent) 30 38 18 8 6 1 0 68 14 26690
2011 Seasonal 35 30 17 10 4 1 2 67 15 69
2011 Term 39 36 14 6 4 1 0 76 10 4320
2011 Casual 24 47 17 4 7 2 0 72 11 130
2011 Student 51 34 9 3 4 1 0 85 6 223

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 38 36 14 8 4 0 0 74 12 21823
2019 Term 50 31 11 5 2 0 0 81 8 5958
2019 Student 65 25 7 2 1 0 0 90 3 968
2018 Indeterminate (permanent) 35 37 15 8 5 0 0 72 13 21492
2018 Term 48 33 11 5 3 0 0 81 8 5491
2018 Student 64 27 5 3 1 0 0 91 4 503
2017 Indeterminate (permanent) 31 38 15 10 6 0 0 69 15 22723
2017 Seasonal 51 26 9 8 4 3 0 79 12 77
2017 Term 45 34 12 6 3 0 0 80 9 5449
2017 Casual 27 46 18 6 1 1 0 74 8 139
2017 Student 62 29 7 2 1 0 0 91 2 658
2014 Indeterminate (permanent) 31 39 14 10 6 0 0 70 16 25645
2014 Seasonal 41 37 11 5 6 0 0 78 11 65
2014 Term 43 37 11 6 3 0 0 80 9 5616
2014 Casual 34 40 14 6 2 3 1 78 8 179
2014 Student 62 27 8 3 1 0 0 89 4 398
2011 Indeterminate (permanent) 28 41 16 9 5 0 0 70 14 26680
2011 Seasonal 36 30 16 10 6 0 2 68 16 69
2011 Term 37 38 13 7 4 1 0 76 11 4317
2011 Casual 19 60 15 2 4 0 0 78 6 129
2011 Student 52 33 8 2 3 0 1 86 5 224
2008 Indeterminate (permanent) 30 43 13 9 5 0 0 73 14 24462
2008 Seasonal 36 30 12 16 6 0 0 66 22 50
2008 Term 38 41 11 7 3 0 0 79 10 4036
2008 Casual 17 48 22 6 6 1 0 66 12 156
2008 Student 52 30 10 6 2 1 0 82 8 330
2008 Governor-in-council appointment 20 52 18 10 0 0 0 72 10 10

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 35 26 18 11 7 3 0 63 18 21968
2019 Term 37 23 20 10 7 4 0 62 18 6015
2019 Student 43 19 19 8 4 6 1 66 13 979
2018 Indeterminate (permanent) 32 27 18 11 8 3 0 62 19 21632
2018 Term 37 24 20 9 7 3 0 63 16 5530
2018 Student 43 23 17 6 6 4 1 69 13 507
2017 Indeterminate (permanent) 30 28 18 11 8 5 0 61 20 22717
2017 Seasonal 34 27 13 4 13 8 1 67 19 77
2017 Term 35 25 19 10 7 5 0 63 17 5452
2017 Casual 21 39 17 6 6 9 1 67 14 139
2017 Student 40 19 20 8 4 8 1 64 14 659
2014 Indeterminate (permanent) 31 28 18 11 8 4 0 62 19 25645
2014 Seasonal 35 26 20 11 6 2 0 63 17 65
2014 Term 34 26 18 10 7 5 0 63 18 5617
2014 Casual 26 37 13 8 6 9 2 70 15 179
2014 Student 40 23 17 9 4 6 1 68 14 398
2011 Indeterminate (permanent) 30 28 18 11 8 5 0 61 20 26685
2011 Seasonal 31 22 17 7 14 7 2 57 24 69
2011 Term 31 26 17 11 9 5 0 60 22 4315
2011 Casual 22 40 20 8 5 5 0 65 14 130
2011 Student 39 24 16 8 6 5 1 67 15 223
2008 Indeterminate (permanent) 29 30 16 11 7 5 0 63 20 24474
2008 Seasonal 32 22 10 12 16 8 0 58 31 50
2008 Term 27 27 18 12 9 7 0 58 22 4034
2008 Casual 20 33 19 8 13 6 0 57 23 156
2008 Student 35 18 18 11 9 8 2 58 22 330
2008 Governor-in-council appointment 20 34 27 10 9 0 0 54 19 10
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 45 27 16 5 3 1 4 75 8 21946
2019 Term 38 22 20 4 3 2 10 68 9 6012
2019 Student 42 22 16 6 4 1 9 71 11 975

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 51 28 11 5 3 2 1 81 8 21924
2019 Term 61 24 8 2 2 2 1 87 4 6008
2019 Student 70 18 5 2 1 2 1 91 4 973
2018 Indeterminate (permanent) 47 30 11 6 4 2 0 79 10 21527
2018 Term 58 26 8 3 2 2 1 87 5 5523
2018 Student 66 22 6 2 2 2 1 90 4 505
2017 Indeterminate (permanent) 45 32 11 6 4 2 0 79 10 22753
2017 Seasonal 59 30 5 3 0 0 4 92 3 77
2017 Term 57 27 8 3 2 2 1 87 5 5470
2017 Casual 36 45 12 4 0 1 1 84 4 139
2017 Student 68 23 4 1 2 2 1 93 3 660
2014 Indeterminate (permanent) 45 31 11 6 4 2 1 79 10 25649
2014 Seasonal 52 28 14 3 0 2 2 83 3 65
2014 Term 55 28 8 4 2 2 1 86 6 5617
2014 Casual 39 43 12 2 1 4 0 86 2 179
2014 Student 63 26 5 3 1 2 1 91 3 398
2011 Indeterminate (permanent) 43 33 11 6 4 2 1 78 10 26714
2011 Seasonal 54 24 9 4 3 1 4 83 8 70
2011 Term 53 27 10 4 2 3 1 84 7 4320
2011 Casual 43 39 13 2 2 0 1 83 4 129
2011 Student 66 24 3 3 1 2 1 93 3 225
2008 Indeterminate (permanent) 42 32 11 6 5 3 1 77 11 24491
2008 Seasonal 46 34 8 10 0 2 0 82 10 50
2008 Term 51 29 8 4 2 4 1 84 7 4038
2008 Casual 37 32 10 11 3 5 1 74 15 156
2008 Student 59 27 4 6 2 1 1 87 8 330
2008 Governor-in-council appointment 63 18 0 9 10 0 0 81 19 10

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 49 31 10 6 3 1 0 81 9 21864
2019 Term 60 26 8 3 2 1 1 87 5 5982
2019 Student 63 23 8 3 2 1 1 88 5 971
2018 Indeterminate (permanent) 45 34 10 7 4 1 0 79 11 21479
2018 Term 57 29 8 4 2 1 0 86 6 5509
2018 Student 62 23 8 4 2 1 1 86 6 507
2017 Indeterminate (permanent) 44 35 9 7 4 1 0 80 11 22743
2017 Seasonal 61 29 5 4 0 0 1 91 4 77
2017 Term 55 29 7 5 2 1 1 86 7 5465
2017 Casual 38 40 12 4 2 1 2 81 7 139
2017 Student 65 24 5 3 2 1 1 90 5 659
2014 Indeterminate (permanent) 44 35 9 7 4 1 0 80 11 25643
2014 Seasonal 54 32 6 6 2 0 0 86 8 65
2014 Term 54 30 8 5 2 1 1 86 7 5617
2014 Casual 35 46 12 4 1 2 0 83 5 179
2014 Student 61 26 7 4 2 1 1 88 5 397
2011 Indeterminate (permanent) 41 37 10 8 4 1 0 78 12 26690
2011 Seasonal 54 24 10 6 3 3 0 81 9 70
2011 Term 51 32 8 5 2 1 0 84 8 4318
2011 Casual 46 38 12 2 2 0 0 85 3 130
2011 Student 57 31 5 5 2 0 0 88 7 224
2008 Indeterminate (permanent) 40 36 9 8 5 1 0 78 13 24482
2008 Seasonal 46 32 10 8 2 2 0 80 10 50
2008 Term 50 33 8 5 3 1 0 84 7 4040
2008 Casual 35 38 9 12 4 1 1 74 17 156
2008 Student 55 29 6 6 3 0 0 85 9 330
2008 Governor-in-council appointment 63 28 9 0 0 0 0 91 0 10

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 55 28 8 5 3 0 0 83 8 21980
2019 Term 63 25 7 4 2 0 0 88 5 6016
2019 Student 69 21 6 2 2 0 0 91 4 980
2018 Indeterminate (permanent) 49 30 11 6 5 0 0 79 11 21554
2018 Term 59 26 9 4 2 0 0 85 6 5526
2018 Student 66 23 6 4 1 0 0 89 5 506
2017 Indeterminate (permanent) 53 27 10 6 4 0 0 80 10 22720
2017 Seasonal 70 17 7 4 1 1 0 88 5 77
2017 Term 61 25 8 4 2 0 0 86 6 5450
2017 Casual 48 35 12 4 1 0 0 83 5 139
2017 Student 75 17 4 2 1 0 0 92 4 658
2014 Indeterminate (permanent) 52 29 8 6 4 0 0 82 10 25639
2014 Seasonal 58 29 6 5 2 0 0 88 6 65
2014 Term 59 29 6 4 2 0 0 88 5 5615
2014 Casual 44 37 10 4 2 2 0 84 6 179
2014 Student 67 24 4 4 1 0 0 91 5 398

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 33 33 16 8 6 6 0 69 14 21967
2019 Term 46 27 13 3 2 9 1 81 5 6031
2019 Student 62 20 6 1 0 10 1 92 1 980
2018 Indeterminate (permanent) 29 32 17 9 7 6 0 65 17 21678
2018 Term 43 28 13 3 2 9 0 79 6 5554
2018 Student 59 24 5 2 1 8 0 92 2 510
2017 Indeterminate (permanent) 27 33 16 9 8 7 0 65 18 22761
2017 Seasonal 40 32 9 3 4 11 1 82 7 77
2017 Term 42 28 12 3 3 11 1 79 7 5463
2017 Casual 29 41 14 3 1 10 1 80 5 140
2017 Student 60 21 7 1 1 11 0 91 2 660
2014 Indeterminate (permanent) 28 33 16 9 6 7 0 66 17 25636
2014 Seasonal 35 38 12 3 3 6 2 80 7 65
2014 Term 42 30 12 4 2 10 1 80 7 5616
2014 Casual 28 38 18 3 2 10 0 75 6 178
2014 Student 57 27 3 2 1 10 1 94 3 398
2011 Indeterminate (permanent) 23 33 19 10 8 7 0 59 20 26713
2011 Seasonal 33 27 14 6 3 16 1 73 10 70
2011 Term 34 29 17 6 4 10 1 71 10 4322
2011 Casual 21 43 18 4 3 8 2 72 8 130
2011 Student 48 32 9 3 0 7 1 86 4 225

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 29 33 17 11 7 2 0 63 19 21918
2019 Term 44 29 15 5 3 5 1 76 8 6005
2019 Student 60 23 7 3 0 6 1 90 3 976
2018 Indeterminate (permanent) 25 33 18 13 9 2 0 59 22 21618
2018 Term 41 30 15 6 3 4 0 74 10 5529
2018 Student 58 27 7 2 1 5 0 90 3 508
2017 Indeterminate (permanent) 23 33 18 14 10 3 0 58 24 22757
2017 Seasonal 40 30 13 3 9 4 1 74 12 77
2017 Term 39 29 16 6 4 5 0 72 11 5466
2017 Casual 25 43 16 6 4 6 0 72 11 140
2017 Student 56 26 9 3 1 5 1 86 4 660
2014 Indeterminate (permanent) 23 34 18 13 9 3 0 58 23 25638
2014 Seasonal 43 26 20 6 3 2 0 70 9 65
2014 Term 38 31 15 7 4 4 0 73 12 5614
2014 Casual 26 43 16 8 2 6 1 73 10 179
2014 Student 55 27 8 3 1 5 1 88 4 398
2011 Indeterminate (permanent) 19 34 20 13 11 2 0 55 25 26687
2011 Seasonal 34 26 20 6 4 10 0 67 11 70
2011 Term 32 33 17 8 6 4 0 68 15 4312
2011 Casual 22 43 25 3 4 3 0 67 7 129
2011 Student 53 31 6 3 2 4 1 88 5 224
2008 Indeterminate (permanent) 22 35 18 12 10 3 0 59 22 24462
2008 Seasonal 38 26 14 8 10 4 0 67 19 50
2008 Term 32 36 15 7 6 4 1 71 13 4034
2008 Casual 17 37 24 10 8 4 0 56 19 156
2008 Student 48 32 6 5 4 4 1 84 10 330
2008 Governor-in-council appointment 18 46 18 19 0 0 0 63 19 10

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 21 32 21 14 8 5 0 55 23 21888
2019 Term 34 27 19 7 3 9 1 68 12 6005
2019 Student 48 23 9 4 1 14 1 83 6 977
2018 Indeterminate (permanent) 17 31 21 16 10 5 0 50 27 21610
2018 Term 30 30 18 9 5 8 0 65 15 5533
2018 Student 44 29 9 5 2 10 1 82 8 508
2017 Indeterminate (permanent) 16 30 20 17 11 5 0 49 30 22737
2017 Seasonal 32 20 19 11 8 10 1 58 21 76
2017 Term 29 29 16 10 6 10 0 65 17 5462
2017 Casual 21 33 23 9 4 11 0 60 14 140
2017 Student 43 27 10 5 2 13 1 80 8 659
2014 Indeterminate (permanent) 15 31 21 17 11 5 0 49 29 25625
2014 Seasonal 20 43 18 12 3 3 0 65 16 65
2014 Term 28 30 17 10 6 8 0 63 18 5614
2014 Casual 17 42 22 9 3 8 0 63 13 179
2014 Student 40 28 10 5 2 14 1 81 8 398
2011 Indeterminate (permanent) 11 33 21 18 10 6 0 47 30 26725
2011 Seasonal 27 26 13 10 6 16 2 65 19 69
2011 Term 19 35 18 12 6 9 0 60 21 4320
2011 Casual 12 41 26 12 3 6 1 56 16 130
2011 Student 35 32 10 9 5 10 0 73 15 225
2008 Indeterminate (permanent) 10 34 20 18 10 7 0 48 31 24467
2008 Seasonal 20 28 20 12 6 10 4 56 21 50
2008 Term 18 36 16 13 6 10 0 60 21 4033
2008 Casual 11 33 31 12 6 8 0 48 19 156
2008 Student 28 36 8 7 5 13 2 76 15 330
2008 Governor-in-council appointment 18 46 9 28 0 0 0 63 28 10

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 20 35 18 15 9 3 0 57 25 21920
2019 Term 36 32 16 8 4 5 0 71 12 6013
2019 Student 48 26 10 6 2 8 1 81 8 979
2018 Indeterminate (permanent) 17 33 19 17 11 3 0 52 28 21642
2018 Term 32 33 16 10 5 4 0 68 15 5544
2018 Student 43 35 7 6 2 6 0 84 8 510
2017 Indeterminate (permanent) 17 34 17 16 12 3 0 53 29 22725
2017 Seasonal 25 40 11 11 7 5 1 70 19 75
2017 Term 31 34 14 9 6 6 0 69 16 5458
2017 Casual 20 41 21 9 4 4 1 64 14 140
2017 Student 45 27 11 7 2 8 0 78 10 660
2014 Indeterminate (permanent) 17 35 17 16 11 3 0 53 29 25618
2014 Seasonal 18 48 11 14 3 6 0 70 18 65
2014 Term 30 34 15 10 5 5 0 68 16 5614
2014 Casual 21 39 22 7 4 8 0 65 12 177
2014 Student 44 32 9 6 1 7 1 83 7 397
2011 Indeterminate (permanent) 14 37 18 18 10 3 0 52 29 26702
2011 Seasonal 33 26 14 12 4 9 2 66 18 69
2011 Term 23 37 16 12 6 5 0 64 19 4315
2011 Casual 13 47 25 8 3 5 0 63 11 130
2011 Student 37 39 7 10 2 4 1 80 13 224
2008 Indeterminate (permanent) 16 41 15 17 8 3 0 59 25 24468
2008 Seasonal 24 34 10 10 14 6 2 63 26 50
2008 Term 26 43 13 10 4 4 0 71 15 4033
2008 Casual 15 47 18 12 4 4 0 65 17 156
2008 Student 44 34 11 4 3 4 1 81 7 329
2008 Governor-in-council appointment 20 46 18 17 0 0 0 66 17 10
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 25 38 16 12 7 0 0 64 20 21960
2019 Term 31 37 17 9 5 0 0 68 14 6015
2019 Student 46 35 12 5 2 1 1 81 7 980
2018 Indeterminate (permanent) 23 36 18 13 10 0 0 59 23 21639
2018 Term 29 36 19 9 6 0 0 65 15 5541
2018 Student 42 37 13 5 2 0 1 80 7 508
2017 Indeterminate (permanent) 21 37 17 14 10 0 0 59 24 22735
2017 Seasonal 26 33 19 10 12 0 0 59 22 77
2017 Term 28 38 18 10 5 1 0 66 16 5463
2017 Casual 21 42 23 7 6 0 1 63 14 139
2017 Student 43 37 12 6 1 1 0 81 7 659
2014 Indeterminate (permanent) 20 36 18 15 11 0 0 56 26 25642
2014 Seasonal 21 35 18 15 9 0 0 57 25 65
2014 Term 25 38 18 13 6 1 0 63 19 5618
2014 Casual 14 44 24 12 3 2 0 59 16 179
2014 Student 38 39 13 8 3 0 1 77 10 398
2011 Indeterminate (permanent) 18 39 17 15 10 0 0 57 25 26738
2011 Seasonal 20 52 14 10 4 0 0 72 14 71
2011 Term 22 41 15 14 7 1 0 64 21 4323
2011 Casual 17 36 28 12 4 1 2 54 17 130
2011 Student 43 38 10 5 2 1 2 83 6 225

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 34 44 11 8 3 0 0 78 11 21848
2019 Term 47 39 9 4 1 0 0 86 6 5989
2019 Student 42 37 11 7 2 0 0 80 9 976
2018 Indeterminate (permanent) 30 44 13 9 4 0 0 74 13 21661
2018 Term 43 39 10 5 2 0 0 83 7 5554
2018 Student 43 40 10 5 2 0 0 83 7 511
2017 Indeterminate (permanent) 30 45 11 10 4 0 0 75 13 22725
2017 Seasonal 54 29 9 5 3 0 0 83 8 77
2017 Term 44 41 8 5 2 0 0 85 7 5462
2017 Casual 37 53 8 1 1 0 1 90 2 139
2017 Student 44 39 10 6 1 0 0 83 7 660

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 43 33 12 7 4 1 0 77 11 21947
2019 Term 53 29 10 5 3 1 1 82 7 6014
2019 Student 52 29 10 5 2 0 1 82 7 979
2018 Indeterminate (permanent) 39 36 12 7 5 1 0 76 12 21563
2018 Term 49 32 10 5 3 1 1 82 8 5529
2018 Student 51 30 9 7 2 1 1 82 9 507
2017 Indeterminate (permanent) 38 37 11 8 4 1 0 76 12 22762
2017 Seasonal 48 33 12 3 1 1 3 84 4 76
2017 Term 48 33 9 6 2 1 1 82 9 5469
2017 Casual 25 54 9 7 1 1 1 82 8 138
2017 Student 52 31 7 7 2 0 1 84 9 659
2014 Indeterminate (permanent) 38 38 11 8 5 1 0 76 13 25652
2014 Seasonal 46 40 8 6 0 0 0 86 6 65
2014 Term 48 34 9 6 3 1 1 82 9 5618
2014 Casual 29 50 11 5 2 2 0 81 7 179
2014 Student 54 29 5 7 3 1 2 84 10 398
2011 Indeterminate (permanent) 34 39 12 9 5 1 0 74 14 26724
2011 Seasonal 47 39 7 6 1 0 0 86 7 70
2011 Term 43 36 9 7 3 1 1 80 10 4325
2011 Casual 36 44 16 2 1 0 2 81 2 130
2011 Student 51 34 7 5 2 0 0 85 8 224
2008 Indeterminate (permanent) 36 37 11 9 6 1 0 74 15 24487
2008 Seasonal 46 34 6 6 4 2 2 83 11 50
2008 Term 43 37 9 6 4 1 1 81 10 4040
2008 Casual 31 42 12 8 4 1 0 75 13 156
2008 Student 45 33 8 7 4 1 2 81 11 330
2008 Governor-in-council appointment 72 9 0 19 0 0 0 81 19 10

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 25 44 12 14 5 0 0 69 19 21883
2019 Term 35 41 10 10 3 0 0 77 14 6002
2019 Student 42 38 9 9 2 0 0 80 11 977
2018 Indeterminate (permanent) 21 48 10 15 6 0 0 69 21 21690
2018 Term 33 46 6 11 3 0 0 79 15 5567
2018 Student 40 43 7 6 2 0 1 84 8 512
2017 Indeterminate (permanent) 22 44 11 16 7 0 0 66 23 22757
2017 Seasonal 41 31 10 10 7 0 0 73 17 77
2017 Term 32 43 9 11 4 0 0 75 16 5463
2017 Casual 31 49 11 5 4 0 0 80 9 139
2017 Student 45 36 8 8 2 0 0 81 10 661
2014 Indeterminate (permanent) 24 43 11 15 7 0 0 67 22 25637
2014 Seasonal 31 45 12 9 3 0 0 75 12 65
2014 Term 32 45 8 10 4 0 0 78 14 5614
2014 Casual 24 51 11 8 3 2 0 77 12 179
2014 Student 41 39 8 9 3 0 0 80 12 398
2011 Indeterminate (permanent) 25 45 12 12 5 0 1 71 18 26703
2011 Seasonal 41 37 10 8 4 0 0 77 13 71
2011 Term 33 43 8 11 3 0 0 77 15 4329
2011 Casual 35 45 12 6 1 0 2 81 7 130
2011 Student 34 38 12 10 2 0 4 76 12 225
2008 Indeterminate (permanent) 24 46 12 12 6 0 0 70 18 24479
2008 Seasonal 26 50 6 16 2 0 0 76 18 50
2008 Term 33 46 8 9 4 0 0 80 12 4039
2008 Casual 27 44 13 12 4 0 0 72 15 156
2008 Student 29 37 12 13 5 1 3 69 18 330
2008 Governor-in-council appointment 17 27 39 9 9 0 0 43 18 10

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 24 34 17 13 9 2 0 60 22 21947
2019 Term 35 31 16 9 6 3 0 68 15 6001
2019 Student 54 27 10 3 2 4 1 85 5 977
2018 Indeterminate (permanent) 20 34 18 15 11 2 0 56 26 21600
2018 Term 32 32 17 10 6 2 0 66 16 5529
2018 Student 50 32 8 4 2 5 0 86 6 508
2017 Indeterminate (permanent) 22 35 17 14 10 2 0 58 24 22723
2017 Seasonal 31 34 17 10 5 3 0 67 16 77
2017 Term 32 32 15 11 6 4 1 67 17 5454
2017 Casual 26 34 19 11 3 5 1 64 15 140
2017 Student 53 27 8 4 2 5 1 85 7 658
2014 Indeterminate (permanent) 24 36 16 14 9 2 0 60 23 25643
2014 Seasonal 37 23 17 14 6 0 3 62 21 65
2014 Term 32 35 14 11 6 2 0 68 17 5618
2014 Casual 19 38 20 13 3 5 1 62 17 178
2014 Student 45 28 9 6 2 6 3 81 9 397
2011 Indeterminate (permanent) 23 38 16 13 9 1 0 62 22 26717
2011 Seasonal 28 37 13 7 8 6 1 70 17 71
2011 Term 28 36 15 11 7 2 0 66 18 4326
2011 Casual 25 40 21 11 3 0 0 65 14 130
2011 Student 41 37 9 4 3 3 3 83 7 225
2008 Indeterminate (permanent) 22 40 16 12 9 1 0 63 21 24480
2008 Seasonal 26 32 14 10 12 4 2 62 24 50
2008 Term 28 40 14 10 5 2 0 69 16 4039
2008 Casual 15 31 27 16 9 1 1 47 25 156
2008 Student 35 38 11 4 4 5 3 80 9 330
2008 Governor-in-council appointment 0 37 28 18 18 0 0 37 36 10

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 25 31 15 14 14 1 1 56 28 21978
2019 Term 32 29 14 12 10 3 1 63 22 6011
2019 Student 46 28 10 4 4 4 4 80 9 977
2018 Indeterminate (permanent) 21 30 16 15 15 1 1 53 31 21597
2018 Term 31 29 15 12 9 3 1 62 22 5529
2018 Student 45 29 9 4 4 5 4 81 9 505
2017 Indeterminate (permanent) 21 30 14 16 16 1 1 52 33 22731
2017 Seasonal 29 27 15 14 8 4 3 60 24 77
2017 Term 29 29 15 12 10 4 1 61 23 5455
2017 Casual 19 32 18 14 12 5 1 53 27 139
2017 Student 43 27 8 5 4 5 8 81 10 658
2014 Indeterminate (permanent) 21 30 14 16 16 1 1 53 33 25644
2014 Seasonal 26 31 22 8 11 3 0 59 19 65
2014 Term 29 30 13 13 11 3 1 61 25 5616
2014 Casual 18 27 27 14 9 2 3 47 25 179
2014 Student 39 22 10 9 5 5 10 72 17 397
2011 Indeterminate (permanent) 18 31 15 17 17 1 1 50 35 26719
2011 Seasonal 20 25 7 21 20 3 4 48 44 71
2011 Term 21 31 14 16 14 3 1 54 32 4314
2011 Casual 12 28 25 16 11 3 5 44 29 130
2011 Student 34 32 9 7 7 3 9 75 15 223
2008 Indeterminate (permanent) 19 36 13 15 15 1 1 56 31 24482
2008 Seasonal 22 24 12 10 24 8 0 50 37 50
2008 Term 21 39 14 14 9 2 1 62 24 4040
2008 Casual 10 28 25 15 17 3 1 39 35 155
2008 Student 36 33 6 7 5 5 10 80 13 330
2008 Governor-in-council appointment 28 18 18 28 9 0 0 46 37 10

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 53 24 12 5 3 1 3 80 8 21958
2019 Term 57 21 10 4 3 1 4 83 7 6006
2019 Student 62 19 7 2 1 1 8 89 2 976

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 62 9 5 3 3 2 16 86 7 21946
2019 Term 59 10 6 3 3 3 16 85 7 6001
2019 Student 61 10 7 2 2 4 15 87 4 976

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 47 25 15 6 4 2 3 75 10 21920
2019 Term 45 23 16 6 4 2 3 72 11 5990
2019 Student 57 18 11 3 2 2 7 83 5 974

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 41 21 16 8 6 3 4 67 16 21898
2019 Term 43 22 15 8 5 4 4 70 14 5971
2019 Student 56 17 10 2 2 4 9 84 4 973

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 40 19 15 10 8 3 4 65 19 21903
2019 Term 38 20 17 10 8 3 4 62 19 5982
2019 Student 59 15 8 4 3 4 8 84 7 970

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 65 16 8 3 2 2 4 86 6 21916
2019 Term 58 18 11 4 2 3 4 82 6 5998
2019 Student 64 14 7 3 1 3 7 87 5 972

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 70 10 6 3 3 4 4 87 7 21873
2019 Term 76 9 5 1 2 3 4 91 4 5984
2019 Student 84 5 2 0 1 2 6 97 1 976

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 75 7 3 1 2 2 9 93 3 21887
2019 Term 77 8 3 1 1 2 8 94 2 5976
2019 Student 80 5 2 1 0 2 10 97 1 971

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 29 38 14 12 7 0 0 67 18 21855
2019 Term 29 34 18 12 6 1 1 64 18 5985
2019 Student 40 32 15 9 3 1 1 74 11 973
2018 Indeterminate (permanent) 26 38 15 12 9 0 0 64 21 21582
2018 Term 26 34 19 12 7 1 1 61 20 5533
2018 Student 37 39 14 7 3 0 1 77 10 508
2017 Indeterminate (permanent) 25 40 13 13 8 0 0 65 21 22677
2017 Seasonal 20 34 17 9 15 1 4 57 25 76
2017 Term 26 38 17 11 7 1 1 65 18 5448
2017 Casual 15 39 21 16 6 2 1 55 23 140
2017 Student 36 37 14 9 3 0 1 74 12 659
2014 Indeterminate (permanent) 21 41 13 14 11 0 0 62 25 25652
2014 Seasonal 15 32 28 14 9 0 2 48 23 65
2014 Term 22 39 18 13 7 1 1 61 21 5618
2014 Casual 14 35 28 18 3 1 0 49 22 179
2014 Student 30 38 16 11 2 1 3 71 13 398
2011 Indeterminate (permanent) 28 41 13 11 7 0 0 69 18 26709
2011 Seasonal 24 30 17 10 13 3 4 58 24 71
2011 Term 25 39 16 11 7 1 1 66 18 4320
2011 Casual 21 38 24 10 5 1 2 61 15 130
2011 Student 34 44 10 5 3 1 4 81 8 225

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 32 34 17 10 7 0 0 67 16 21929
2019 Term 32 31 21 9 5 0 1 64 15 6010
2019 Student 43 30 15 7 3 1 1 74 11 981
2018 Indeterminate (permanent) 29 35 17 11 8 0 0 64 19 21531
2018 Term 30 33 19 10 7 0 1 63 17 5518
2018 Student 42 35 14 6 2 0 1 78 8 507
2017 Indeterminate (permanent) 28 35 16 12 8 0 0 64 20 22678
2017 Seasonal 21 30 22 9 14 1 3 53 24 77
2017 Term 30 34 19 10 6 0 1 65 16 5448
2017 Casual 19 42 24 9 6 1 0 61 15 139
2017 Student 42 31 15 7 3 0 1 74 10 659
2014 Indeterminate (permanent) 26 36 16 13 9 0 0 62 22 25646
2014 Seasonal 25 23 23 18 6 0 5 50 26 65
2014 Term 26 35 19 11 7 0 1 62 18 5618
2014 Casual 17 40 24 13 4 1 1 58 18 179
2014 Student 37 35 18 8 2 1 1 73 9 397

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 33 42 13 9 4 0 0 75 12 21602
2019 Term 42 40 11 5 2 0 0 82 7 5952
2019 Student 52 35 8 3 1 1 1 88 4 972
2018 Indeterminate (permanent) 30 38 16 10 6 0 0 68 16 21572
2018 Term 38 40 13 6 3 0 0 77 9 5530
2018 Student 46 37 11 4 1 1 1 84 5 509
2017 Indeterminate (permanent) 29 40 14 10 6 0 0 70 16 22671
2017 Seasonal 47 34 11 4 3 1 0 82 7 77
2017 Term 40 40 11 7 3 0 0 80 10 5452
2017 Casual 29 56 9 4 2 0 0 85 6 140
2017 Student 50 35 9 3 1 1 1 87 4 658
2014 Indeterminate (permanent) 28 40 15 10 6 0 0 69 16 25647
2014 Seasonal 35 41 15 3 5 0 0 77 8 65
2014 Term 37 41 12 6 3 0 0 79 9 5617
2014 Casual 23 55 14 6 1 1 0 79 7 179
2014 Student 47 37 10 4 1 2 1 85 5 397
2011 Indeterminate (permanent) 36 42 11 7 3 1 0 79 10 26695
2011 Seasonal 46 38 6 7 0 3 0 86 8 68
2011 Term 45 38 9 5 2 1 0 85 6 4320
2011 Casual 35 53 9 2 1 0 0 88 2 130
2011 Student 54 33 8 3 0 1 2 89 3 225

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 20 39 20 10 5 4 0 62 16 21949
2019 Term 26 35 21 8 4 6 1 65 13 5997
2019 Student 32 38 15 7 2 5 1 74 10 978
2018 Indeterminate (permanent) 19 35 23 11 8 4 0 56 20 21635
2018 Term 26 32 23 8 5 6 1 61 14 5540
2018 Student 38 35 16 4 2 5 1 77 7 504
2017 Indeterminate (permanent) 18 35 22 12 8 5 0 56 21 22736
2017 Seasonal 25 32 13 4 13 12 1 65 20 77
2017 Term 25 32 21 8 5 8 1 62 15 5455
2017 Casual 14 36 26 8 5 11 0 57 14 140
2017 Student 37 34 13 4 3 8 1 78 7 661

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 48 33 9 6 3 0 0 82 10 21907
2019 Term 51 30 10 6 3 0 0 82 8 6005
2019 Student 62 23 8 3 1 1 1 87 5 977
2018 Indeterminate (permanent) 45 34 9 7 4 0 0 80 10 21635
2018 Term 49 33 10 5 2 0 1 82 7 5547
2018 Student 63 28 5 2 1 1 1 92 2 512
2017 Indeterminate (permanent) 43 35 9 7 5 0 0 79 12 22731
2017 Seasonal 39 35 10 8 5 0 3 76 13 77
2017 Term 48 33 10 5 2 0 1 82 8 5459
2017 Casual 36 35 19 6 1 0 3 73 8 140
2017 Student 65 24 7 2 0 1 1 91 2 657
2014 Indeterminate (permanent) 41 36 11 7 5 0 0 77 12 25643
2014 Seasonal 41 43 11 2 2 0 2 86 3 65
2014 Term 44 34 12 6 3 1 1 79 9 5616
2014 Casual 33 37 17 4 4 2 2 73 9 179
2014 Student 59 26 9 2 0 2 3 88 3 398
2011 Indeterminate (permanent) 41 39 10 6 3 0 1 80 10 26715
2011 Seasonal 35 30 20 8 4 1 1 67 13 71
2011 Term 41 37 11 6 3 1 1 79 9 4324
2011 Casual 34 38 17 7 2 1 1 73 9 129
2011 Student 62 24 7 4 0 0 2 88 4 224

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 41 34 16 6 3 0 1 75 8 21797
2019 Term 56 28 10 2 1 0 2 86 3 5988
2019 Student 73 21 4 1 0 0 1 95 1 975
2018 Indeterminate (permanent) 40 33 16 6 3 0 1 74 10 21718
2018 Term 56 28 10 3 1 0 2 86 4 5566
2018 Student 66 26 5 1 1 1 1 93 1 509
2017 Indeterminate (permanent) 41 35 14 5 2 0 2 78 8 22756
2017 Seasonal 58 26 9 4 0 0 3 87 4 77
2017 Term 56 29 9 2 1 1 3 87 3 5467
2017 Casual 51 38 8 2 0 0 1 90 2 140
2017 Student 68 24 4 1 0 0 2 95 1 661
2014 Indeterminate (permanent) 39 35 17 6 3 0 1 74 9 25651
2014 Seasonal 60 29 8 3 0 0 0 89 3 65
2014 Term 58 28 9 2 1 0 2 87 3 5620
2014 Casual 56 28 9 1 1 2 3 89 2 179
2014 Student 65 29 5 1 0 0 1 95 1 398
2011 Indeterminate (permanent) 37 35 17 6 3 0 1 73 9 26739
2011 Seasonal 52 33 13 3 0 0 0 84 3 71
2011 Term 58 26 9 2 1 1 3 87 3 4325
2011 Casual 45 39 9 3 0 2 2 87 3 130
2011 Student 69 20 8 1 1 0 1 90 2 224
2008 Indeterminate (permanent) 30 37 20 8 4 0 1 68 12 24492
2008 Seasonal 44 28 14 4 8 0 2 73 12 50
2008 Term 50 32 11 3 1 0 2 84 4 4042
2008 Casual 33 40 21 3 1 0 2 74 4 156
2008 Student 54 37 5 1 0 0 1 93 2 330
2008 Governor-in-council appointment 27 47 18 9 0 0 0 73 9 10

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 69 19 5 3 2 1 2 90 5 21935
2019 Term 67 15 6 2 3 2 6 88 5 6011
2019 Student 69 14 5 2 1 2 8 91 4 977
2017 Indeterminate (permanent) 64 22 4 3 3 1 2 89 6 22723
2017 Seasonal 57 16 4 4 5 0 13 85 10 77
2017 Term 60 19 6 2 2 3 7 88 5 5454
2017 Casual 54 30 4 2 1 1 6 91 4 140
2017 Student 73 12 2 1 1 2 8 95 3 653
2014 Indeterminate (permanent) 65 22 4 3 3 1 2 90 6 25649
2014 Seasonal 54 26 8 5 2 0 6 85 7 65
2014 Term 61 20 5 3 3 2 6 88 6 5617
2014 Casual 49 33 6 2 2 2 6 90 4 179
2014 Student 68 17 3 1 1 1 9 94 3 398
2011 Indeterminate (permanent) 62 25 4 4 3 1 1 89 7 26737
2011 Seasonal 45 26 13 7 3 4 3 76 11 71
2011 Term 56 23 7 4 4 2 4 84 8 4326
2011 Casual 60 25 4 2 4 0 5 89 6 130
2011 Student 70 18 3 1 0 1 5 95 1 224

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Indeterminate (permanent) 23 42 35 22012
2019 Term 22 39 39 6034
2019 Student 39 24 37 980
2018 Indeterminate (permanent) 23 44 34 21757
2018 Term 20 43 38 5573
2018 Student 31 29 40 507
2017 Indeterminate (permanent) 22 46 32 22748
2017 Seasonal 26 45 29 77
2017 Term 20 44 36 5466
2017 Casual 14 65 21 139
2017 Student 40 25 35 661
2014 Indeterminate (permanent) 22 46 32 25652
2014 Seasonal 18 46 35 65
2014 Term 20 43 38 5617
2014 Casual 10 66 23 179
2014 Student 42 22 36 398
2011 Indeterminate (permanent) 23 47 30 26755
2011 Seasonal 22 49 29 69
2011 Term 21 43 37 4329
2011 Casual 10 65 25 130
2011 Student 39 25 36 225

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Indeterminate (permanent) 27 46 17 4 1 4 4999
2019 Term 3 47 26 7 11 5 1300
2019 Student 0 10 7 4 78 1 386
2018 Indeterminate (permanent) 27 46 17 4 1 5 4931
2018 Term 5 47 28 6 9 5 1100
2017 Indeterminate (permanent) 30 43 15 5 1 7 5010
2017 Seasonal 10 35 15 20 10 10 20
2017 Term 5 40 25 6 18 7 1072
2017 Casual 10 25 20 10 20 15 20
2017 Student 0 9 8 5 77 1 263
2014 Indeterminate (permanent) 30 45 13 7 9999 5 5611
2014 Seasonal 17 50 17 8 9999 8 12
2014 Term 5 53 23 9 9999 10 1106
2014 Casual 22 16 16 27 9999 19 17
2014 Student 0 20 12 25 9999 43 168
2011 Indeterminate (permanent) 28 45 17 6 9999 5 6078
2011 Seasonal 0 33 40 0 9999 27 15
2011 Term 5 45 28 12 9999 10 890
2011 Casual 0 46 15 23 9999 15 13
2011 Student 1 17 13 27 9999 42 87
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 47 38 9 4 2 0 0 85 6 21864
2019 Term 54 34 8 3 2 0 0 88 4 5984
2019 Student 53 35 6 4 2 0 0 88 6 974
2018 Indeterminate (permanent) 46 40 8 4 2 0 0 86 6 21670
2018 Term 53 36 6 3 1 0 0 89 4 5555
2018 Student 53 36 6 3 1 1 0 90 4 511
2017 Indeterminate (permanent) 41 41 10 5 3 0 0 83 8 22711
2017 Seasonal 54 29 13 1 3 0 0 83 4 77
2017 Term 51 36 8 3 2 1 0 87 5 5465
2017 Casual 35 55 7 3 0 1 0 91 3 138
2017 Student 53 35 7 3 1 0 0 89 4 659
2014 Indeterminate (permanent) 40 41 11 5 3 1 0 82 7 25634
2014 Seasonal 45 40 8 3 5 0 0 85 8 65
2014 Term 47 39 9 3 2 0 0 86 5 5620
2014 Casual 35 46 14 2 1 1 1 83 3 179
2014 Student 45 38 9 6 1 2 0 85 6 398
2011 Indeterminate (permanent) 38 44 10 5 2 1 0 83 7 26735
2011 Seasonal 44 39 6 7 1 3 0 86 9 71
2011 Term 43 41 9 4 2 1 0 85 6 4325
2011 Casual 38 42 18 2 0 1 0 81 2 130
2011 Student 43 42 8 5 2 0 0 85 7 225
2008 Indeterminate (permanent) 43 41 9 4 2 1 0 85 6 24485
2008 Seasonal 42 46 4 4 4 0 0 88 8 50
2008 Term 51 38 6 2 1 1 0 90 3 4039
2008 Casual 34 46 15 4 1 1 0 80 5 156
2008 Student 40 40 10 5 4 1 0 81 10 330
2008 Governor-in-council appointment 72 28 0 0 0 0 0 100 0 10

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 28 44 17 7 3 1 0 73 10 21977
2019 Term 41 39 12 4 1 1 0 82 6 6012
2019 Student 50 35 8 4 1 2 0 87 5 981
2018 Indeterminate (permanent) 26 44 17 9 4 1 0 70 12 21607
2018 Term 38 41 13 5 2 1 0 80 7 5528
2018 Student 49 40 7 3 1 1 0 90 4 506
2017 Indeterminate (permanent) 26 43 16 9 5 1 0 70 14 22718
2017 Seasonal 40 36 9 5 4 3 3 80 10 75
2017 Term 40 38 13 6 3 1 0 79 8 5463
2017 Casual 28 41 19 6 1 4 1 72 8 140
2017 Student 48 37 8 4 0 2 0 87 4 660
2014 Indeterminate (permanent) 30 42 16 7 4 1 0 73 11 25653
2014 Seasonal 43 37 11 3 2 5 0 84 5 65
2014 Term 42 39 12 4 2 1 0 82 6 5619
2014 Casual 30 48 13 6 0 4 0 80 6 179
2014 Student 53 35 6 4 1 2 0 89 5 398
2011 Indeterminate (permanent) 27 43 16 8 4 1 0 71 12 26706
2011 Seasonal 44 27 17 4 3 4 0 75 7 70
2011 Term 37 41 13 5 2 2 0 80 7 4312
2011 Casual 22 54 19 5 0 1 0 77 5 130
2011 Student 42 42 6 5 1 2 1 87 7 223

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 10 25 38 18 7 1 1 26 36 21945
2019 Term 6 17 31 25 16 2 3 44 24 6004
2019 Student 4 10 27 28 25 3 3 57 15 977
2018 Indeterminate (permanent) 11 26 38 17 6 1 1 24 38 21622
2018 Term 7 18 32 24 14 2 3 40 26 5536
2018 Student 3 13 26 30 22 3 3 55 17 505
2017 Indeterminate (permanent) 12 25 37 16 7 1 3 23 38 22664
2017 Seasonal 13 15 25 23 12 1 11 40 32 76
2017 Term 6 15 31 22 16 2 7 42 23 5431
2017 Casual 9 24 36 15 11 1 4 28 34 140
2017 Student 3 9 30 25 25 2 5 54 13 656
2014 Indeterminate (permanent) 12 28 37 15 6 1 2 21 41 25611
2014 Seasonal 9 20 23 25 15 0 8 43 32 65
2014 Term 5 18 34 23 13 2 5 39 25 5597
2014 Casual 8 18 39 19 9 3 4 31 28 179
2014 Student 5 10 29 27 22 2 6 53 16 396
2011 Indeterminate (permanent) 11 27 37 16 6 1 2 23 38 26652
2011 Seasonal 8 13 27 27 14 1 10 46 24 71
2011 Term 5 17 32 22 15 2 6 41 24 4303
2011 Casual 4 28 33 24 7 2 2 32 34 130
2011 Student 2 11 25 31 22 2 6 58 15 222
2008 Indeterminate (permanent) 9 27 38 17 6 1 2 23 37 24447
2008 Seasonal 12 16 24 18 16 4 10 39 32 50
2008 Term 5 18 34 24 13 2 4 40 25 4025
2008 Casual 11 24 38 17 6 1 3 24 36 156
2008 Student 4 17 31 24 16 4 5 44 23 329
2008 Governor-in-council appointment 28 26 29 18 0 0 0 18 53 10

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 9 17 29 27 15 1 2 43 27 21893
2019 Term 9 13 23 25 24 3 3 52 24 5969
2019 Student 2 7 14 27 41 4 4 74 10 970
2018 Indeterminate (permanent) 10 19 31 25 12 1 2 38 30 21554
2018 Term 10 14 25 25 21 4 3 49 25 5523
2018 Student 4 6 15 29 39 5 3 73 10 497
2017 Indeterminate (permanent) 11 19 31 21 13 2 3 36 32 22588
2017 Seasonal 17 12 30 12 14 8 7 31 34 77
2017 Term 9 14 24 20 21 4 7 46 26 5418
2017 Casual 5 24 27 15 18 8 3 37 33 140
2017 Student 4 5 12 23 44 6 7 76 11 652
2014 Indeterminate (permanent) 11 20 31 22 11 2 3 34 33 25577
2014 Seasonal 12 21 26 18 14 3 5 35 37 65
2014 Term 9 16 26 21 19 4 5 45 27 5595
2014 Casual 6 14 25 30 14 6 4 50 22 179
2014 Student 4 5 17 23 39 5 6 70 11 396
2011 Indeterminate (permanent) 9 18 30 24 13 2 3 39 29 26641
2011 Seasonal 13 11 26 18 22 3 7 45 26 71
2011 Term 11 16 26 20 19 3 6 43 29 4308
2011 Casual 8 16 34 19 11 5 6 35 27 128
2011 Student 4 5 15 26 37 6 7 72 10 224
2008 Indeterminate (permanent) 8 17 31 26 14 2 3 41 26 24406
2008 Seasonal 18 6 20 22 18 6 8 47 29 49
2008 Term 8 14 27 23 19 4 4 46 24 4022
2008 Casual 8 20 30 23 11 5 3 36 31 155
2008 Student 3 10 15 29 30 7 6 67 16 327
2008 Governor-in-council appointment 10 27 26 38 0 0 0 38 37 10

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 12 22 32 20 10 1 2 31 35 21905
2019 Term 7 13 28 25 20 3 5 49 21 5984
2019 Student 7 12 22 25 26 4 5 55 21 972
2018 Indeterminate (permanent) 14 23 32 20 9 1 2 29 38 21546
2018 Term 6 14 27 26 18 3 5 48 22 5501
2018 Student 7 15 23 24 23 4 4 52 23 504
2017 Indeterminate (permanent) 14 22 32 19 9 1 3 29 38 22630
2017 Seasonal 10 16 30 13 10 7 14 29 33 77
2017 Term 6 13 26 21 20 5 10 48 22 5417
2017 Casual 6 21 28 17 17 3 8 38 31 139
2017 Student 7 10 24 19 28 6 6 53 20 656
2014 Indeterminate (permanent) 15 23 31 18 9 1 3 28 39 25591
2014 Seasonal 9 17 20 26 15 3 9 47 30 65
2014 Term 6 13 27 23 18 4 8 48 22 5589
2014 Casual 4 10 34 23 13 7 8 43 17 179
2014 Student 6 17 23 20 22 3 9 48 27 394
2011 Indeterminate (permanent) 12 21 32 20 10 1 3 31 35 26636
2011 Seasonal 8 7 31 21 22 0 10 48 17 71
2011 Term 7 14 26 21 18 4 10 46 24 4298
2011 Casual 8 22 27 23 10 5 5 36 34 130
2011 Student 7 17 22 24 18 4 8 48 27 223
2008 Indeterminate (permanent) 10 20 33 23 10 2 3 34 31 24419
2008 Seasonal 10 14 23 22 10 8 12 41 31 49
2008 Term 6 13 27 24 16 6 8 47 22 4022
2008 Casual 7 21 29 20 10 6 6 35 33 155
2008 Student 8 16 23 22 19 6 6 47 28 329
2008 Governor-in-council appointment 19 18 34 29 0 0 0 29 37 10

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 6 13 33 30 14 1 2 46 20 21827
2019 Term 3 6 18 31 33 2 7 71 10 5975
2019 Student 1 3 12 30 47 2 4 82 5 968
2018 Indeterminate (permanent) 8 15 33 28 13 1 2 42 24 21525
2018 Term 5 8 20 31 28 2 6 65 14 5503
2018 Student 2 4 13 31 44 3 3 80 7 501
2017 Indeterminate (permanent) 8 15 33 27 13 1 3 42 24 22540
2017 Seasonal 15 5 26 17 20 4 13 44 24 76
2017 Term 4 7 19 26 28 3 12 64 14 5388
2017 Casual 6 12 28 25 19 1 8 49 20 140
2017 Student 2 2 11 25 50 3 7 83 4 652
2014 Indeterminate (permanent) 8 15 35 27 12 1 3 40 25 25535
2014 Seasonal 8 8 9 37 26 2 11 72 18 65
2014 Term 3 8 21 28 27 3 10 64 12 5573
2014 Casual 2 8 24 36 17 6 7 61 11 179
2014 Student 2 4 12 30 43 3 6 80 7 396
2011 Indeterminate (permanent) 7 15 34 27 12 1 3 41 23 26600
2011 Seasonal 6 3 20 38 24 1 8 68 9 71
2011 Term 3 7 19 28 28 3 12 65 12 4301
2011 Casual 5 12 30 31 11 5 6 47 19 129
2011 Student 3 5 11 29 43 1 8 79 9 222
2008 Indeterminate (permanent) 7 15 35 28 12 1 3 41 23 24410
2008 Seasonal 8 16 16 23 18 8 10 50 30 49
2008 Term 3 8 20 31 25 3 9 64 13 4021
2008 Casual 8 13 37 22 14 2 5 38 23 155
2008 Student 3 4 14 32 38 2 8 78 7 328
2008 Governor-in-council appointment 10 18 17 47 9 0 0 56 28 10

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 11 19 31 23 13 1 2 37 31 21917
2019 Term 4 9 20 29 31 3 4 64 14 5977
2019 Student 2 5 13 30 43 4 3 79 7 972
2018 Indeterminate (permanent) 14 23 30 20 10 1 2 31 38 21579
2018 Term 5 12 23 27 25 2 5 57 18 5520
2018 Student 3 5 19 27 38 5 3 71 9 503
2017 Indeterminate (permanent) 14 21 30 19 11 1 3 31 38 22625
2017 Seasonal 9 11 23 22 18 5 12 48 24 77
2017 Term 5 10 22 24 25 3 10 57 17 5400
2017 Casual 4 18 22 24 23 3 7 52 24 139
2017 Student 3 4 11 24 46 4 8 80 8 657
2014 Indeterminate (permanent) 15 23 30 18 10 1 3 29 40 25585
2014 Seasonal 6 11 25 21 25 2 11 53 19 65
2014 Term 5 11 24 24 24 3 8 54 19 5585
2014 Casual 5 12 18 31 23 2 8 60 19 178
2014 Student 3 7 14 25 40 3 8 73 11 394
2011 Indeterminate (permanent) 15 23 31 18 10 1 3 29 39 26656
2011 Seasonal 6 10 25 25 28 1 4 57 17 71
2011 Term 6 12 24 23 24 3 9 53 20 4306
2011 Casual 5 15 25 30 12 2 11 47 24 130
2011 Student 2 6 17 24 38 3 10 71 9 223
2008 Indeterminate (permanent) 13 23 31 19 11 1 3 31 37 24409
2008 Seasonal 12 14 22 10 22 4 14 40 33 49
2008 Term 4 11 24 26 25 3 7 57 16 4018
2008 Casual 8 15 32 24 14 0 7 41 25 155
2008 Student 1 7 16 27 38 4 6 73 9 328
2008 Governor-in-council appointment 10 27 26 38 0 0 0 38 37 10

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 10 17 28 25 15 2 3 42 29 21856
2019 Term 10 13 21 22 25 6 4 52 25 5968
2019 Student 3 6 11 20 42 11 7 76 10 974
2018 Indeterminate (permanent) 11 18 28 25 13 2 3 40 30 21522
2018 Term 10 14 22 22 22 6 4 49 27 5513
2018 Student 4 6 14 21 40 10 4 72 12 500
2017 Indeterminate (permanent) 10 17 27 24 14 3 5 41 29 22618
2017 Seasonal 14 18 16 16 11 12 14 35 44 77
2017 Term 8 13 21 19 21 9 9 49 26 5422
2017 Casual 10 29 27 9 13 9 4 24 45 140
2017 Student 3 4 11 17 44 12 8 77 9 656
2014 Indeterminate (permanent) 9 17 28 26 14 2 5 43 28 25565
2014 Seasonal 9 17 18 23 20 5 8 49 30 65
2014 Term 8 13 23 21 21 7 7 49 25 5590
2014 Casual 7 16 23 24 17 6 7 47 27 179
2014 Student 3 7 11 19 39 12 9 73 13 395
2011 Indeterminate (permanent) 9 17 28 25 14 2 5 43 27 26588
2011 Seasonal 11 8 17 27 23 6 8 57 23 71
2011 Term 10 14 24 19 19 6 8 45 27 4302
2011 Casual 5 20 29 27 11 3 5 41 28 128
2011 Student 3 6 17 19 36 11 10 69 10 224
2008 Indeterminate (permanent) 11 19 28 23 12 2 4 38 32 24440
2008 Seasonal 12 10 29 8 18 6 16 34 29 49
2008 Term 9 15 24 20 18 6 7 44 28 4021
2008 Casual 3 23 21 26 15 5 6 46 30 155
2008 Student 5 11 14 21 31 9 9 63 20 328
2008 Governor-in-council appointment 9 37 8 0 47 0 0 47 46 10

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 12 22 35 19 9 1 2 29 35 21908
2019 Term 7 14 28 24 20 4 3 47 23 5975
2019 Student 5 11 23 24 29 4 4 57 18 969
2018 Indeterminate (permanent) 14 23 35 17 8 2 2 25 39 21610
2018 Term 8 15 29 22 18 4 4 43 25 5535
2018 Student 5 13 25 22 28 5 2 54 19 506
2017 Indeterminate (permanent) 14 23 35 15 8 2 3 25 39 22624
2017 Seasonal 13 16 18 24 12 5 12 43 35 76
2017 Term 8 14 28 20 17 5 8 43 25 5426
2017 Casual 9 15 30 19 16 5 5 40 27 140
2017 Student 5 8 23 19 32 7 5 58 16 656
2014 Indeterminate (permanent) 15 23 34 16 8 2 3 25 40 25588
2014 Seasonal 8 15 28 18 20 5 6 43 26 65
2014 Term 7 14 30 21 17 5 6 43 24 5594
2014 Casual 7 16 27 23 13 8 6 42 27 179
2014 Student 5 9 25 19 27 7 7 54 17 396

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 9 18 35 24 12 1 1 36 28 21936
2019 Term 6 15 30 27 20 1 2 48 21 6001
2019 Student 7 16 27 24 24 1 2 48 24 973

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 16 37 20 17 8 2 0 54 26 21856
2019 Term 29 37 17 10 4 3 0 68 14 5991
2019 Student 37 35 12 8 2 5 1 77 10 972

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 47 30 9 8 5 1 0 78 13 21895
2019 Term 61 24 7 5 3 1 0 86 7 5990
2019 Student 67 22 6 4 1 0 0 89 5 977
2018 Indeterminate (permanent) 41 33 10 9 6 1 0 75 16 21581
2018 Term 55 28 7 6 3 1 0 84 9 5534
2018 Student 65 23 5 3 2 1 0 90 5 509
2017 Indeterminate (permanent) 44 32 9 8 6 1 0 76 14 22746
2017 Seasonal 61 26 5 7 0 1 0 88 7 77
2017 Term 56 27 8 5 3 1 0 84 8 5468
2017 Casual 46 41 6 3 1 1 1 89 4 140
2017 Student 69 22 4 3 1 1 0 92 4 660
2014 Indeterminate (permanent) 48 29 8 8 5 1 0 78 14 25641
2014 Seasonal 65 15 12 5 3 0 0 80 8 65
2014 Term 56 27 7 5 3 1 0 84 8 5617
2014 Casual 45 30 11 7 2 4 1 79 9 179
2014 Student 67 22 4 5 2 0 0 90 7 398

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 49 34 7 6 3 0 0 84 9 21904
2019 Term 64 26 5 3 1 0 0 90 5 6003
2019 Student 71 23 3 2 1 0 0 95 2 976
2018 Indeterminate (permanent) 44 38 8 7 3 0 0 83 9 21592
2018 Seasonal 53 36 4 4 2 0 0 89 6 49
2018 Term 58 31 5 4 1 0 0 90 5 5530
2018 Student 72 21 4 2 1 0 0 93 3 510
2017 Indeterminate (permanent) 41 41 8 7 3 0 0 82 10 22710
2017 Seasonal 61 30 8 1 0 0 0 91 1 77
2017 Term 55 33 5 4 2 0 0 89 6 5450
2017 Casual 39 55 3 1 1 0 0 94 3 140
2017 Student 69 26 3 2 1 0 0 95 2 661
2014 Indeterminate (permanent) 42 41 8 6 3 0 0 84 8 25637
2014 Seasonal 45 48 3 3 2 0 0 92 5 65
2014 Term 53 36 5 4 1 0 0 89 5 5614
2014 Casual 43 43 8 2 3 2 1 88 5 179
2014 Student 64 27 3 5 1 1 0 92 5 398

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 40 38 13 5 3 2 0 80 7 21949
2019 Term 47 31 14 3 1 2 1 81 4 6010
2019 Student 58 27 8 2 1 3 1 89 3 977
2018 Indeterminate (permanent) 34 41 15 5 3 2 0 77 8 21624
2018 Term 41 35 15 3 2 3 1 79 5 5538
2018 Student 57 29 9 1 1 3 1 89 2 510

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 38 38 13 6 3 1 0 77 10 21840
2019 Term 51 33 9 4 1 1 0 85 5 5982
2019 Student 61 29 6 2 1 1 0 91 3 974
2018 Indeterminate (permanent) 43 38 11 4 3 1 0 82 7 21585
2018 Term 58 30 8 2 1 1 0 89 3 5513
2018 Student 66 27 3 1 1 1 0 95 2 507
2017 Indeterminate (permanent) 39 40 12 5 3 2 0 80 8 22733
2017 Seasonal 65 16 10 4 1 4 0 84 5 77
2017 Term 55 33 7 3 1 1 0 89 4 5460
2017 Casual 31 51 13 1 1 2 0 84 3 140
2017 Student 67 26 4 2 0 1 0 94 2 661
2014 Indeterminate (permanent) 44 36 10 5 3 2 0 82 8 25649
2014 Seasonal 60 31 3 0 5 2 0 92 5 65
2014 Term 57 31 7 2 1 1 0 90 4 5615
2014 Casual 33 43 12 4 1 6 1 82 5 179
2014 Student 70 20 5 3 1 2 0 92 3 397
2011 Indeterminate (permanent) 33 40 14 6 4 2 0 75 11 26700
2011 Seasonal 49 31 13 3 1 1 1 82 4 70
2011 Term 46 35 10 4 3 2 0 82 7 4316
2011 Casual 30 49 14 5 2 0 0 79 7 130
2011 Student 59 31 3 3 1 3 1 93 3 223

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 48 34 11 3 2 2 0 84 5 21860
2019 Term 58 28 8 2 1 2 0 88 3 5991
2019 Student 63 26 5 2 1 2 0 92 3 977
2018 Indeterminate (permanent) 47 36 11 3 2 2 0 84 5 21592
2018 Term 58 30 8 2 1 2 0 89 3 5511
2018 Student 64 26 5 2 1 3 0 93 2 509
2017 Indeterminate (permanent) 41 37 13 3 3 3 0 80 6 22711
2017 Seasonal 51 27 11 4 1 4 1 83 6 76
2017 Term 52 31 10 2 1 3 1 86 4 5448
2017 Casual 26 49 14 6 1 4 1 79 7 140
2017 Student 59 26 6 2 0 5 1 91 2 660
2014 Indeterminate (permanent) 48 33 11 3 2 3 0 84 5 25639
2014 Seasonal 54 34 5 3 2 3 0 90 5 65
2014 Term 58 29 7 2 1 3 0 90 3 5613
2014 Casual 40 37 15 2 1 5 0 81 3 179
2014 Student 70 20 5 3 0 3 0 92 3 397

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 48 35 9 5 3 0 0 83 8 21950
2019 Term 63 27 6 3 1 0 0 90 4 5998
2019 Student 77 19 2 1 1 0 0 97 1 976
2018 Indeterminate (permanent) 45 37 10 5 3 0 0 82 8 21556
2018 Term 61 29 6 2 1 0 0 91 3 5501
2018 Student 75 22 2 1 0 0 0 97 1 509
2017 Indeterminate (permanent) 41 39 10 6 4 0 0 80 10 22742
2017 Seasonal 60 27 8 4 0 1 0 88 4 77
2017 Term 58 31 6 3 2 0 0 90 4 5455
2017 Casual 36 48 11 4 1 1 0 84 5 140
2017 Student 80 18 2 0 0 0 0 97 0 661
2014 Indeterminate (permanent) 46 36 9 5 3 0 0 82 9 25638
2014 Seasonal 57 34 5 0 5 0 0 91 5 65
2014 Term 61 30 5 3 1 0 0 91 4 5616
2014 Casual 37 46 10 3 2 2 0 85 5 179
2014 Student 78 19 3 0 0 0 0 97 0 397
2011 Indeterminate (permanent) 37 41 11 6 4 0 0 78 10 26637
2011 Seasonal 53 28 11 4 1 0 1 83 6 70
2011 Term 51 34 8 4 3 0 0 85 7 4308
2011 Casual 32 51 10 3 2 2 0 84 6 130
2011 Student 68 25 3 2 1 1 0 93 3 224
2008 Indeterminate (permanent) 34 43 11 7 4 1 0 78 11 24474
2008 Seasonal 34 42 12 4 6 0 2 77 10 50
2008 Term 46 38 8 5 2 0 0 84 7 4032
2008 Casual 19 49 18 9 4 1 0 69 13 156
2008 Student 68 22 6 2 2 1 0 91 3 330
2008 Governor-in-council appointment 29 52 19 0 0 0 0 81 0 10

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 30 32 17 9 6 5 3 66 15 21921
2019 Term 41 28 15 4 3 6 4 76 8 6004
2019 Student 46 26 9 3 1 7 8 84 5 978
2018 Indeterminate (permanent) 21 35 20 10 7 5 2 61 17 21623
2018 Term 31 33 18 5 3 6 3 71 9 5539
2018 Student 37 26 13 4 2 13 6 77 7 508
2017 Indeterminate (permanent) 26 34 16 9 7 5 3 66 17 22740
2017 Seasonal 39 27 13 4 1 9 7 79 6 77
2017 Term 37 29 14 5 3 7 5 75 9 5466
2017 Casual 32 39 13 4 2 6 4 79 6 140
2017 Student 49 25 8 3 1 7 7 86 5 660
2014 Indeterminate (permanent) 32 33 14 8 6 4 2 70 15 25648
2014 Seasonal 47 25 16 5 2 2 5 77 7 64
2014 Term 40 31 13 5 2 5 4 78 8 5618
2014 Casual 29 34 16 9 3 7 2 69 13 179
2014 Student 48 23 7 3 2 9 8 85 6 398

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 34 38 14 7 4 2 1 74 12 21935
2019 Term 43 33 11 6 3 3 1 79 9 5999
2019 Student 47 28 10 7 2 3 2 79 10 977
2018 Indeterminate (permanent) 34 40 13 7 4 2 1 75 11 21604
2018 Term 43 35 11 6 3 2 1 80 8 5530
2018 Student 45 31 10 6 3 3 2 80 10 509
2017 Indeterminate (permanent) 37 38 11 7 3 2 1 78 10 22703
2017 Seasonal 47 30 7 7 5 3 1 81 12 76
2017 Term 46 33 10 5 3 3 1 82 8 5448
2017 Casual 25 51 11 4 2 6 1 82 7 140
2017 Student 50 26 10 6 2 5 2 81 8 657
2014 Indeterminate (permanent) 43 37 9 5 3 2 1 82 8 25645
2014 Seasonal 48 28 9 5 6 2 3 79 11 65
2014 Term 50 34 8 4 2 2 1 86 6 5615
2014 Casual 32 44 13 4 2 5 0 80 6 179
2014 Student 52 30 7 4 2 3 3 87 6 397
2011 Indeterminate (permanent) 36 38 11 6 4 3 1 78 11 26678
2011 Seasonal 38 32 7 10 6 7 0 75 17 70
2011 Term 44 36 9 5 2 3 1 83 8 4308
2011 Casual 35 43 16 1 1 4 1 81 2 129
2011 Student 48 26 9 6 2 6 2 81 9 222
2008 Indeterminate (permanent) 31 39 12 8 5 4 1 74 14 24462
2008 Seasonal 30 34 14 4 8 8 2 71 13 50
2008 Term 37 36 12 6 3 4 1 78 10 4036
2008 Casual 19 40 24 7 3 6 0 63 11 156
2008 Student 39 31 9 10 4 4 3 75 15 330
2008 Governor-in-council appointment 26 66 9 0 0 0 0 91 0 10

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 35 38 16 6 4 1 0 73 10 21896
2019 Term 48 34 12 3 2 1 0 83 5 5990
2019 Student 56 31 9 2 1 2 0 88 3 975
2018 Indeterminate (permanent) 33 39 16 7 4 1 0 73 11 21555
2018 Term 47 35 12 3 2 1 0 83 5 5500
2018 Student 54 34 8 2 0 2 0 89 3 506

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 21 27 18 14 12 6 2 53 27 21952
2019 Term 32 26 17 9 7 8 2 64 17 6004
2019 Student 41 22 14 4 2 12 5 76 7 976
2018 Indeterminate (permanent) 19 28 19 15 12 6 1 50 29 21623
2018 Term 31 27 17 9 7 7 1 63 18 5517
2018 Student 39 25 14 5 2 12 3 75 9 508
2017 Indeterminate (permanent) 19 27 17 15 13 7 2 51 31 22700
2017 Seasonal 33 21 15 5 8 13 4 66 16 75
2017 Term 28 25 16 10 7 11 2 61 20 5453
2017 Casual 17 35 21 14 4 6 4 57 20 139
2017 Student 37 23 11 5 3 15 7 77 9 658
2014 Indeterminate (permanent) 19 27 18 15 13 7 1 50 31 25638
2014 Seasonal 23 31 17 11 8 9 2 60 21 65
2014 Term 25 27 16 12 9 9 1 59 24 5617
2014 Casual 13 26 21 13 11 14 2 47 28 179
2014 Student 34 25 12 6 3 14 6 74 11 394
2011 Indeterminate (permanent) 15 26 19 16 14 9 2 45 34 26732
2011 Seasonal 21 27 10 13 6 19 4 63 24 70
2011 Term 20 26 17 13 11 11 2 53 27 4327
2011 Casual 12 35 19 15 5 8 7 55 23 130
2011 Student 32 27 11 6 2 16 6 76 10 225

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 38 46 4 9 3 0 0 83 12 21990
2019 Term 51 39 4 5 1 0 0 90 6 6027
2019 Student 60 34 2 3 1 0 0 94 4 978
2017 Indeterminate (permanent) 30 49 4 12 5 0 0 79 17 22769
2017 Seasonal 47 35 3 12 4 0 0 82 16 77
2017 Term 46 43 3 6 1 0 0 89 7 5470
2017 Casual 39 51 3 4 3 0 0 91 6 140
2017 Student 59 31 2 5 1 0 0 91 7 661
2014 Indeterminate (permanent) 35 48 4 10 3 0 0 83 13 25647
2014 Seasonal 54 40 5 0 2 0 0 94 2 65
2014 Term 47 44 3 5 1 0 0 91 6 5621
2014 Casual 38 52 2 5 2 2 0 91 7 179
2014 Student 58 36 1 4 1 0 0 94 5 398
2011 Indeterminate (permanent) 38 48 4 8 3 0 0 86 11 26734
2011 Seasonal 58 32 1 7 0 1 0 91 7 71
2011 Term 47 44 3 5 1 0 0 91 7 4329
2011 Casual 59 35 4 1 1 0 0 95 2 130
2011 Student 58 39 1 2 0 0 0 97 2 225
2008 Indeterminate (permanent) 37 49 4 8 3 0 0 86 10 24484
2008 Seasonal 42 48 0 10 0 0 0 90 10 50
2008 Term 47 44 3 4 1 0 0 92 5 4042
2008 Casual 44 51 3 2 0 0 0 95 2 156
2008 Student 52 43 2 3 1 0 0 94 4 329
2008 Governor-in-council appointment 26 57 9 9 0 0 0 82 9 10

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic