2019 Public Service Employee Survey Results by Theme for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - SW

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 48 40 6 4 1 0 0 88 5 144
2019 SW-02 45 42 7 5 1 0 0 88 6 114
2018 SW 46 45 7 1 0 0 1 92 1 102
2018 SW-02 42 48 8 1 0 0 1 91 1 80
2018 SW-03 49 41 11 0 0 0 0 89 0 10
2017 SW 45 44 5 5 1 0 0 89 5 105
2017 SW-02 46 43 6 4 1 0 0 88 5 89
2014 SW 45 46 2 3 5 0 0 90 8 118
2014 SW-02 45 45 2 4 5 0 0 90 8 103
2011 SW 59 33 3 5 1 0 0 91 6 125
2011 SW-01 57 32 4 6 2 0 0 88 8 53
2011 SW-02 63 34 3 0 0 0 0 97 0 47
2011 SW-03 44 43 0 13 0 0 0 87 13 12
2008 SW 56 37 4 2 1 0 1 93 3 78
2008 SW-01 42 50 6 3 0 0 0 91 3 33
2008 SW-02 66 30 0 2 0 0 2 98 2 28

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 29 37 14 14 7 0 0 66 21 144
2019 SW-02 29 34 15 16 7 0 0 63 22 114
2018 SW 20 36 16 18 9 0 1 56 27 100
2018 SW-02 19 36 18 18 9 0 1 55 27 79
2017 SW 21 42 15 8 14 0 0 63 22 104
2017 SW-02 20 41 15 8 15 0 0 62 23 88

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 59 34 5 2 1 0 0 93 3 143
2019 SW-02 57 34 5 2 1 0 0 92 3 113
2018 SW 59 33 6 1 0 0 1 93 1 100
2018 SW-02 56 34 8 1 0 0 1 91 1 79
2017 SW 71 26 4 0 0 0 0 96 0 104
2017 SW-02 68 27 4 0 0 0 0 96 0 88
2014 SW 75 19 4 1 1 0 0 95 2 118
2014 SW-02 76 18 4 1 1 0 0 94 2 103
2011 SW 75 20 5 1 0 0 0 95 1 126
2011 SW-01 80 18 2 0 0 0 0 98 0 53
2011 SW-02 78 17 4 2 0 0 0 94 2 48
2011 SW-03 51 49 0 0 0 0 0 100 0 12

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 51 36 9 3 1 0 0 87 4 144
2019 SW-02 51 36 9 3 1 0 0 87 4 114
2018 SW 40 46 9 5 0 0 0 86 5 100
2018 SW-02 38 47 10 5 0 0 0 85 5 79
2017 SW 45 40 12 1 2 0 0 85 3 103
2017 SW-02 46 38 14 1 2 0 0 83 3 87
2014 SW 46 38 8 4 3 1 0 85 7 117
2014 SW-02 43 42 8 4 2 1 0 86 6 103
2011 SW 61 30 2 5 1 0 0 91 7 125
2011 SW-01 60 26 6 6 2 0 0 87 8 53
2011 SW-02 63 35 0 2 0 0 0 98 2 47
2011 SW-03 51 35 0 7 7 0 0 87 13 12
2008 SW 57 33 4 3 1 1 0 92 4 79
2008 SW-01 58 33 6 3 0 0 0 91 3 34
2008 SW-02 64 28 6 0 0 2 0 94 0 28

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 30 30 15 14 9 2 0 61 23 143
2019 SW-02 27 31 18 14 8 3 0 59 22 113
2018 SW 24 29 23 23 1 1 0 53 24 102
2018 SW-02 17 32 21 26 1 1 0 51 28 80
2018 SW-03 39 31 21 10 0 0 0 69 10 10
2017 SW 34 27 16 11 11 1 0 61 22 104
2017 SW-02 33 27 16 9 14 1 0 61 23 88
2014 SW 24 32 18 9 15 2 0 58 24 118
2014 SW-02 27 31 21 8 11 2 0 58 20 103
2011 SW 32 32 21 9 5 1 0 64 15 126
2011 SW-01 32 30 17 13 8 0 0 62 20 53
2011 SW-02 27 35 27 6 4 2 0 63 10 48
2011 SW-03 35 25 26 7 7 0 0 60 13 12

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 31 31 16 18 4 0 0 62 22 143
2019 SW-02 28 34 17 18 4 0 0 62 21 113
2018 SW 23 35 25 13 4 1 0 58 17 102
2018 SW-02 18 35 30 12 4 1 0 53 16 80
2018 SW-03 39 61 0 0 0 0 0 100 0 10
2017 SW 29 37 12 8 14 1 0 67 22 104
2017 SW-02 29 37 11 6 16 1 0 66 22 88
2014 SW 25 32 14 17 12 0 0 57 30 118
2014 SW-02 26 31 16 17 9 0 0 57 27 103
2011 SW 30 36 14 15 4 1 0 67 20 126
2011 SW-01 32 35 7 17 6 2 0 69 23 53
2011 SW-02 27 39 21 12 2 0 0 66 14 48
2011 SW-03 18 43 15 9 16 0 0 60 24 12
2008 SW 27 32 14 14 12 0 0 60 26 79
2008 SW-01 23 50 6 18 3 0 0 73 21 34
2008 SW-02 29 26 16 16 14 0 0 54 30 28

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 31 28 13 14 8 5 1 63 24 143
2019 SW-02 30 27 12 16 7 7 1 62 25 113
2018 SW 24 27 25 12 11 2 0 52 23 102
2018 SW-02 19 28 25 14 12 3 0 48 27 80
2018 SW-03 39 20 31 11 0 0 0 59 11 10
2017 SW 28 31 15 10 11 6 0 62 21 105
2017 SW-02 28 29 15 10 12 7 0 61 23 89
2014 SW 23 23 19 16 14 4 0 49 32 118
2014 SW-02 21 26 15 19 13 5 0 50 34 103
2011 SW 28 26 17 18 7 2 2 56 26 126
2011 SW-01 26 23 9 28 10 2 2 51 39 53
2011 SW-02 25 33 23 13 4 2 0 59 17 48
2011 SW-03 35 9 26 9 13 0 7 48 24 12
2008 SW 29 33 7 11 11 9 0 68 24 79
2008 SW-01 15 55 3 6 9 12 0 80 17 34
2008 SW-02 37 26 4 12 10 12 0 71 25 28
Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 48 26 15 4 4 1 2 76 8 144
2019 SW-02 48 27 13 5 4 1 2 77 10 114

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 43 29 11 6 6 4 1 75 13 143
2019 SW-02 42 29 11 8 6 3 2 74 14 114
2018 SW 28 40 20 5 5 1 1 69 10 101
2018 SW-02 27 41 21 5 4 1 1 69 9 79
2018 SW-03 21 49 31 0 0 0 0 69 0 10
2017 SW 36 31 13 7 9 2 1 69 17 105
2017 SW-02 38 30 11 9 8 2 1 71 18 89
2014 SW 32 28 8 12 15 4 0 62 29 118
2014 SW-02 32 26 10 15 12 5 0 61 29 103
2011 SW 46 26 6 8 10 2 2 74 20 124
2011 SW-01 43 28 6 6 10 2 6 77 17 53
2011 SW-02 43 26 9 9 11 2 0 71 20 46
2011 SW-03 44 25 0 7 24 0 0 69 31 12
2008 SW 33 27 10 13 14 2 1 62 28 79
2008 SW-01 32 33 9 9 12 6 0 69 21 34
2008 SW-02 32 24 12 14 16 0 2 57 30 28

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 40 35 5 12 5 2 1 77 18 144
2019 SW-02 40 37 4 13 4 1 1 79 17 114
2018 SW 32 40 16 7 4 1 0 73 11 101
2018 SW-02 29 41 19 6 4 1 0 71 10 79
2018 SW-03 31 49 10 11 0 0 0 79 11 10
2017 SW 36 31 12 11 7 1 2 69 18 105
2017 SW-02 38 30 8 12 8 1 2 71 21 89
2014 SW 32 29 8 16 15 1 0 62 30 118
2014 SW-02 33 27 9 15 15 1 0 61 30 103
2011 SW 35 35 12 6 11 0 1 71 18 125
2011 SW-01 26 45 10 4 12 0 4 73 17 53
2011 SW-02 40 28 17 4 10 0 0 68 15 47
2011 SW-03 18 43 9 7 24 0 0 60 31 12
2008 SW 31 38 7 9 13 2 1 71 22 79
2008 SW-01 32 41 6 12 9 0 0 73 22 34
2008 SW-02 26 42 2 7 18 4 2 72 26 28

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 38 27 12 12 9 1 1 66 21 144
2019 SW-02 36 31 11 11 9 1 1 68 21 114
2018 SW 27 33 16 11 13 0 0 60 24 101
2018 SW-02 25 33 13 14 15 0 0 58 29 79
2018 SW-03 28 41 30 0 0 0 0 70 0 10
2017 SW 40 23 14 8 13 0 2 64 22 105
2017 SW-02 40 25 13 6 14 0 3 67 20 89
2014 SW 33 21 10 18 17 1 0 55 36 118
2014 SW-02 33 21 11 18 16 1 0 54 34 103

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 26 33 19 11 7 4 0 61 19 144
2019 SW-02 25 33 19 11 8 5 0 61 19 114
2018 SW 21 33 16 12 11 7 0 59 24 103
2018 SW-02 21 33 17 12 10 6 0 58 24 81
2018 SW-03 20 39 21 10 10 0 0 59 20 10
2017 SW 22 32 14 16 9 7 0 59 27 105
2017 SW-02 21 32 14 16 8 8 0 58 27 89
2014 SW 25 20 23 10 15 6 0 48 27 118
2014 SW-02 27 18 26 8 14 7 0 48 24 103
2011 SW 30 29 10 11 15 3 1 62 28 126
2011 SW-01 25 33 11 8 20 4 0 60 29 53
2011 SW-02 31 29 9 14 10 4 2 65 26 48
2011 SW-03 35 23 9 26 7 0 0 58 33 12

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 25 31 17 16 9 1 1 57 26 143
2019 SW-02 22 32 19 15 9 2 1 56 25 113
2018 SW 19 28 21 20 12 1 0 48 32 103
2018 SW-02 16 28 21 21 12 1 0 45 34 81
2018 SW-03 28 30 21 20 0 0 0 59 20 10
2017 SW 21 30 15 16 15 3 0 52 32 105
2017 SW-02 20 31 13 17 16 4 0 53 34 89
2014 SW 18 20 24 16 19 3 0 39 36 118
2014 SW-02 19 19 26 15 16 4 0 40 33 103
2011 SW 21 32 16 13 18 0 0 53 31 126
2011 SW-01 20 32 19 7 22 0 0 52 29 53
2011 SW-02 23 27 19 21 10 0 0 50 31 48
2011 SW-03 18 43 0 7 33 0 0 60 40 12
2008 SW 17 25 20 17 17 4 0 44 35 79
2008 SW-01 18 29 24 15 9 6 0 50 25 34
2008 SW-02 14 23 22 12 26 4 0 38 39 28

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 22 26 20 17 11 4 0 50 29 143
2019 SW-02 20 27 19 18 11 6 0 50 30 113
2018 SW 15 25 24 24 11 1 0 41 35 102
2018 SW-02 14 23 28 24 11 1 0 37 35 80
2018 SW-03 18 40 11 31 0 0 0 59 31 10
2017 SW 17 24 17 25 13 4 0 43 39 105
2017 SW-02 17 26 14 23 14 5 0 45 40 89
2014 SW 11 25 25 17 20 2 0 37 38 118
2014 SW-02 12 26 27 16 16 3 0 39 33 103
2011 SW 13 31 16 24 14 2 0 45 39 126
2011 SW-01 13 34 15 17 16 5 0 50 34 53
2011 SW-02 17 24 21 32 6 0 0 41 38 48
2011 SW-03 0 26 16 33 24 0 0 26 57 12
2008 SW 11 19 22 17 25 5 0 32 45 79
2008 SW-01 6 26 27 18 17 6 0 34 37 34
2008 SW-02 14 11 22 16 34 4 0 25 52 28

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 20 34 10 21 14 1 0 55 35 143
2019 SW-02 18 35 10 21 15 2 0 54 36 113
2018 SW 14 27 21 19 19 1 0 41 38 102
2018 SW-02 11 26 23 20 19 1 0 38 39 80
2018 SW-03 20 39 11 10 21 0 0 59 31 10
2017 SW 17 32 9 19 18 4 0 52 39 104
2017 SW-02 17 30 9 20 19 5 0 50 41 88
2014 SW 15 24 20 15 26 1 0 39 41 118
2014 SW-02 14 25 22 16 22 1 0 40 38 103
2011 SW 16 34 12 20 17 2 0 50 37 126
2011 SW-01 10 41 8 20 16 6 0 54 38 53
2011 SW-02 21 24 19 24 12 0 0 44 37 48
2011 SW-03 18 34 0 7 42 0 0 51 49 12
2008 SW 14 28 12 28 14 5 0 44 44 79
2008 SW-01 9 33 24 23 9 3 0 43 33 34
2008 SW-02 18 21 8 26 20 8 0 42 50 28
Top of Page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 23 35 16 17 10 0 0 58 26 144
2019 SW-02 21 35 18 17 10 0 0 56 26 114
2018 SW 15 27 23 24 10 0 1 43 34 102
2018 SW-02 14 26 21 28 10 0 1 41 38 80
2018 SW-03 10 49 20 11 10 0 0 59 21 10
2017 SW 19 30 18 18 15 0 0 49 33 105
2017 SW-02 21 26 18 18 17 0 0 48 34 89
2014 SW 22 32 13 20 13 0 0 54 33 118
2014 SW-02 21 32 12 21 13 0 0 53 35 103
2011 SW 17 41 17 20 6 0 0 58 25 126
2011 SW-01 19 40 13 24 4 0 0 59 28 53
2011 SW-02 12 44 21 17 6 0 0 56 23 48
2011 SW-03 18 34 18 13 18 0 0 51 31 12

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 38 37 11 13 1 0 0 75 14 143
2019 SW-02 36 39 10 15 0 0 0 75 15 113
2018 SW 32 39 14 10 5 0 1 71 15 102
2018 SW-02 29 40 13 11 6 0 1 70 18 80
2018 SW-03 39 41 10 11 0 0 0 79 11 10
2017 SW 36 49 5 6 3 0 0 85 10 105
2017 SW-02 39 45 4 8 4 0 0 85 12 89

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 36 31 11 11 6 4 1 71 17 144
2019 SW-02 36 31 11 13 4 3 2 70 18 114
2018 SW 26 42 15 12 5 0 0 68 17 101
2018 SW-02 25 42 15 13 5 0 0 67 18 79
2018 SW-03 18 41 20 20 0 0 0 60 20 10
2017 SW 27 36 15 12 10 0 1 63 22 105
2017 SW-02 30 36 14 11 9 0 1 66 20 89
2014 SW 26 33 12 18 11 0 0 58 30 118
2014 SW-02 26 31 14 18 11 0 0 57 28 103
2011 SW 28 32 15 11 12 0 1 61 24 125
2011 SW-01 20 36 20 10 10 0 4 59 21 53
2011 SW-02 35 28 13 11 13 0 0 63 24 47
2011 SW-03 9 51 7 7 26 0 0 60 33 12
2008 SW 26 33 8 17 14 1 1 60 32 79
2008 SW-01 23 38 7 17 12 3 0 63 30 34
2008 SW-02 27 27 12 20 12 0 2 56 32 28

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 22 39 13 19 6 0 0 62 25 144
2019 SW-02 22 39 13 20 7 0 0 61 26 114
2018 SW 25 35 15 16 8 0 1 61 24 102
2018 SW-02 23 34 18 15 9 0 1 58 24 80
2018 SW-03 30 39 0 31 0 0 0 69 31 10
2017 SW 20 48 13 10 9 0 0 68 19 105
2017 SW-02 20 49 15 8 9 0 0 69 16 89
2014 SW 13 43 9 23 12 0 0 56 35 118
2014 SW-02 14 43 10 23 9 0 0 57 32 103
2011 SW 27 38 14 12 9 0 0 65 21 125
2011 SW-01 30 30 13 13 14 0 0 60 27 53
2011 SW-02 26 39 15 13 7 0 0 65 20 47
2011 SW-03 25 44 15 7 9 0 0 69 16 12
2008 SW 26 44 9 14 7 0 0 70 21 78
2008 SW-01 27 56 0 18 0 0 0 82 18 33
2008 SW-02 23 44 6 16 12 0 0 66 28 28

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 19 32 9 21 16 3 0 53 38 144
2019 SW-02 18 33 10 19 17 3 0 52 37 114
2018 SW 16 30 20 17 13 3 1 48 31 101
2018 SW-02 15 27 19 20 14 4 1 44 36 79
2018 SW-03 10 49 21 10 11 0 0 59 21 10
2017 SW 20 34 18 9 14 4 0 57 24 105
2017 SW-02 21 31 19 11 14 4 0 54 26 89
2014 SW 16 20 17 20 25 3 0 37 46 118
2014 SW-02 17 21 19 17 23 4 0 39 41 103
2011 SW 18 34 16 18 12 2 1 53 31 125
2011 SW-01 19 31 19 16 12 2 2 52 29 53
2011 SW-02 17 32 15 23 11 2 0 50 35 48
2011 SW-03 9 41 15 18 18 0 0 49 35 12
2008 SW 19 33 14 16 16 2 1 53 33 79
2008 SW-01 20 50 9 9 6 6 0 75 15 34
2008 SW-02 13 30 12 20 24 0 2 44 44 28

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 11 15 19 15 31 5 5 29 51 144
2019 SW-02 11 17 18 16 30 4 4 31 50 114
2018 SW 7 16 17 15 37 2 7 25 57 103
2018 SW-02 4 17 14 17 38 3 7 23 61 81
2018 SW-03 19 11 20 0 40 0 10 33 45 10
2017 SW 12 16 17 12 28 5 9 32 48 104
2017 SW-02 12 17 15 13 29 6 8 34 49 89
2014 SW 7 10 9 23 39 3 9 19 70 118
2014 SW-02 7 12 9 24 37 4 8 22 69 103
2011 SW 9 18 13 25 26 2 7 30 56 126
2011 SW-01 13 26 7 26 23 4 0 41 52 53
2011 SW-02 5 8 18 30 28 0 11 15 65 48
2011 SW-03 9 18 18 7 33 0 16 31 48 12
2008 SW 13 17 8 22 31 7 3 33 58 79
2008 SW-01 12 35 12 28 6 9 0 50 37 34
2008 SW-02 6 10 4 18 47 10 6 19 76 28

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 47 36 13 2 1 1 0 83 4 142
2019 SW-02 50 34 12 3 2 0 0 84 5 112

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 54 9 8 5 5 4 15 78 12 141
2019 SW-02 53 9 7 5 6 3 17 77 14 111

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 33 29 20 11 5 0 1 63 16 142
2019 SW-02 32 30 19 13 5 0 1 62 18 112

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 27 33 15 14 7 4 2 63 21 141
2019 SW-02 26 33 16 13 7 3 2 62 21 111

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 31 21 14 16 11 5 2 56 29 141
2019 SW-02 30 21 16 15 12 4 2 54 29 112

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 73 14 5 2 2 2 3 91 4 141
2019 SW-02 73 14 5 2 1 1 3 92 3 111

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 73 12 5 2 1 5 2 91 4 141
2019 SW-02 70 14 5 2 2 5 3 91 4 111

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 74 8 4 0 2 4 6 93 3 141
2019 SW-02 72 10 5 0 2 5 7 92 2 111

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 22 41 9 19 8 1 0 64 27 144
2019 SW-02 19 42 9 20 9 1 0 61 30 114
2018 SW 17 37 18 13 14 0 1 54 28 99
2018 SW-02 17 36 19 11 15 0 1 54 27 78
2017 SW 19 44 14 12 12 0 0 63 23 104
2017 SW-02 19 44 11 11 14 0 0 63 25 88
2014 SW 11 33 11 24 22 0 0 44 45 118
2014 SW-02 13 33 10 24 21 0 0 46 45 103
2011 SW 27 38 15 16 4 0 0 65 20 126
2011 SW-01 40 30 12 11 7 0 0 70 18 53
2011 SW-02 20 38 21 17 4 0 0 58 21 48
2011 SW-03 9 65 9 18 0 0 0 74 18 12

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 25 32 17 19 7 0 0 58 26 144
2019 SW-02 22 32 18 20 7 0 0 54 28 114
2018 SW 23 28 16 14 18 0 1 52 32 100
2018 SW-02 24 27 15 14 19 0 1 52 33 79
2017 SW 24 37 16 9 15 0 0 61 23 104
2017 SW-02 25 37 11 11 16 0 0 62 27 88
2014 SW 18 37 14 17 14 0 0 55 31 118
2014 SW-02 21 36 15 15 13 0 0 57 28 103

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 30 41 14 13 3 0 0 71 15 141
2019 SW-02 25 45 12 16 2 0 0 71 18 111
2018 SW 25 29 19 15 11 0 1 54 26 100
2018 SW-02 25 25 19 18 11 0 1 51 29 79
2017 SW 24 46 9 9 12 0 0 70 22 104
2017 SW-02 24 44 7 10 15 0 0 69 25 88
2014 SW 20 40 18 12 10 0 0 60 22 118
2014 SW-02 21 41 20 10 9 0 0 61 19 103
2011 SW 35 41 14 9 2 0 0 75 11 126
2011 SW-01 34 39 13 8 6 0 0 72 14 53
2011 SW-02 41 36 17 6 0 0 0 77 6 48
2011 SW-03 18 58 9 15 0 0 0 76 15 12

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 18 39 20 12 6 5 1 60 19 144
2019 SW-02 15 38 20 14 6 5 1 57 21 114
2018 SW 10 37 21 21 8 2 1 48 30 103
2018 SW-02 11 32 20 25 9 2 1 45 35 81
2018 SW-03 0 59 30 0 11 0 0 59 11 10
2017 SW 19 36 21 13 9 3 0 57 22 105
2017 SW-02 19 36 19 13 11 3 0 57 24 89

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 43 36 9 7 4 0 0 79 12 144
2019 SW-02 43 34 10 9 5 0 0 77 13 114
2018 SW 36 34 12 14 3 0 1 71 17 102
2018 SW-02 33 37 14 11 4 0 1 71 15 80
2018 SW-03 69 10 0 21 0 0 0 79 21 10
2017 SW 27 41 13 8 11 0 0 68 19 105
2017 SW-02 27 42 13 6 12 0 0 69 18 89
2014 SW 26 43 10 9 11 1 0 70 20 118
2014 SW-02 26 43 8 11 9 2 0 71 20 103
2011 SW 36 38 6 15 6 0 0 74 20 125
2011 SW-01 26 41 9 16 8 0 0 67 24 53
2011 SW-02 46 30 4 15 4 0 0 76 19 47
2011 SW-03 26 51 0 13 9 0 0 78 22 12

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 27 32 25 8 8 0 0 58 16 142
2019 SW-02 21 36 29 4 10 0 0 57 14 113
2018 SW 31 33 19 7 11 0 0 64 18 103
2018 SW-02 26 33 20 7 14 0 0 59 21 81
2018 SW-03 30 39 21 10 0 0 0 69 10 10
2017 SW 28 38 23 7 3 1 0 67 10 105
2017 SW-02 27 41 21 7 4 1 0 69 10 89
2014 SW 28 36 21 9 5 0 1 64 15 118
2014 SW-02 26 34 23 11 5 0 1 61 16 103
2011 SW 33 35 20 7 5 0 1 68 12 126
2011 SW-01 33 34 16 7 10 0 0 66 17 53
2011 SW-02 38 31 27 4 0 0 0 69 4 48
2011 SW-03 18 49 18 0 16 0 0 67 16 12
2008 SW 32 36 16 8 7 0 1 69 15 79
2008 SW-01 12 30 26 20 9 0 3 44 30 34
2008 SW-02 36 47 14 0 4 0 0 82 4 28

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 54 16 13 7 3 3 4 76 11 143
2019 SW-02 59 17 10 8 2 3 2 79 11 113
2017 SW 43 22 6 5 15 4 4 71 22 105
2017 SW-02 42 24 6 5 13 5 5 73 20 89
2014 SW 38 23 8 7 12 8 3 69 22 118
2014 SW-02 38 23 8 6 14 10 2 69 22 103
2011 SW 43 25 7 11 9 0 5 72 21 126
2011 SW-01 50 27 4 5 9 0 4 81 15 53
2011 SW-02 31 26 9 21 10 0 4 58 33 48
2011 SW-03 51 16 18 0 16 0 0 67 16 12

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 SW 10 55 35 144
2019 SW-02 11 56 33 114
2018 SW 15 46 39 101
2018 SW-02 14 46 41 79
2018 SW-03 19 40 41 10
2017 SW 17 53 30 105
2017 SW-02 17 54 29 89
2014 SW 17 44 38 117
2014 SW-02 15 47 38 102
2011 SW 17 52 31 126
2011 SW-01 31 41 28 53
2011 SW-02 4 61 35 48
2011 SW-03 13 35 51 12

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 SW 30 16 14 10 14 16 15
2018 SW 34 12 34 20 0 0 15
2017 SW 22 9 22 16 20 11 19
2017 SW-02 26 11 26 11 11 13 16
2014 SW 32 20 20 19 9999 10 20
2014 SW-02 21 27 27 19 9999 6 15
2011 SW 8 32 8 38 9999 13 24
2011 SW-01 6 35 12 29 9999 19 17
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 43 44 5 4 2 1 0 89 6 143
2019 SW-02 42 44 7 6 1 1 0 86 7 113
2018 SW 43 43 10 3 0 0 1 87 3 100
2018 SW-02 43 44 9 2 0 0 1 88 3 79
2017 SW 42 49 4 5 0 0 1 91 5 105
2017 SW-02 44 46 4 6 0 0 1 91 6 89
2014 SW 43 37 11 5 5 0 0 79 9 118
2014 SW-02 43 39 9 5 4 0 0 82 9 103
2011 SW 46 41 6 4 2 1 0 88 6 126
2011 SW-01 41 45 8 4 2 0 0 87 6 53
2011 SW-02 48 40 6 2 2 2 0 90 4 48
2011 SW-03 35 41 9 15 0 0 0 76 15 12
2008 SW 46 39 6 4 4 2 0 87 7 79
2008 SW-01 50 41 6 3 0 0 0 91 3 34
2008 SW-02 44 40 4 0 8 4 0 88 8 28

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 29 34 21 12 3 1 0 65 15 144
2019 SW-02 27 33 23 13 3 1 0 61 16 114
2018 SW 21 41 21 12 5 0 1 62 17 103
2018 SW-02 17 42 22 12 5 0 1 60 17 81
2018 SW-03 28 41 10 21 0 0 0 69 21 10
2017 SW 24 46 13 10 5 3 0 72 15 105
2017 SW-02 26 45 11 9 6 3 0 73 16 89
2014 SW 24 36 17 8 11 4 0 63 20 118
2014 SW-02 26 37 16 8 10 4 0 65 19 103
2011 SW 33 41 18 6 2 0 0 74 8 126
2011 SW-01 37 37 16 10 0 0 0 75 10 53
2011 SW-02 34 39 22 3 2 0 0 73 6 48
2011 SW-03 18 47 18 9 9 0 0 65 18 12

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 8 31 26 23 11 1 0 34 40 144
2019 SW-02 9 35 24 20 11 1 0 32 44 114
2018 SW 9 22 35 18 13 1 2 32 32 101
2018 SW-02 10 25 33 19 11 0 3 31 36 80
2018 SW-03 8 10 51 10 21 0 0 31 18 10
2017 SW 9 26 27 22 11 2 3 35 37 105
2017 SW-02 8 28 27 22 11 2 2 35 37 89
2014 SW 10 26 29 24 11 1 0 35 36 118
2014 SW-02 10 25 31 21 13 1 0 34 35 103
2011 SW 7 21 32 23 11 2 4 36 30 126
2011 SW-01 8 11 37 28 13 2 0 42 20 53
2011 SW-02 6 27 23 26 12 0 6 41 35 48
2011 SW-03 9 22 43 9 0 9 9 11 38 12
2008 SW 14 22 32 22 9 2 0 32 36 79
2008 SW-01 6 23 38 9 19 6 0 29 31 34
2008 SW-02 20 22 26 29 4 0 0 32 42 28

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 16 26 30 13 14 1 0 27 43 143
2019 SW-02 16 30 29 14 10 2 0 24 46 113
2018 SW 17 23 30 16 11 2 2 28 41 101
2018 SW-02 16 24 33 17 6 1 3 25 41 80
2018 SW-03 20 29 30 10 11 0 0 21 49 10
2017 SW 17 20 30 19 9 4 2 30 39 104
2017 SW-02 18 17 30 18 10 5 1 30 38 88
2014 SW 15 28 27 15 13 1 0 29 44 117
2014 SW-02 13 28 29 17 12 1 0 29 42 102
2011 SW 12 21 29 20 12 1 4 34 35 123
2011 SW-01 15 25 18 22 15 4 2 39 42 51
2011 SW-02 9 22 37 19 9 0 6 29 32 48
2011 SW-03 15 16 43 9 9 0 9 19 34 12
2008 SW 19 14 26 24 14 1 2 39 34 79
2008 SW-01 12 20 32 21 9 3 3 32 34 34
2008 SW-02 26 18 16 29 12 0 0 40 44 28

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 16 31 24 13 13 1 2 27 49 144
2019 SW-02 17 36 20 14 11 0 3 25 54 114
2018 SW 20 23 25 17 11 1 3 29 45 98
2018 SW-02 23 22 24 18 8 1 4 27 47 78
2017 SW 10 23 30 19 12 3 3 33 35 105
2017 SW-02 9 26 29 18 12 3 2 32 37 89
2014 SW 20 25 28 14 9 3 0 24 47 117
2014 SW-02 19 26 27 15 9 4 0 26 46 102
2011 SW 16 26 23 13 15 1 5 30 46 123
2011 SW-01 12 25 17 17 19 4 6 41 41 51
2011 SW-02 14 30 29 11 10 0 6 22 47 48
2011 SW-03 18 31 34 0 9 0 9 10 53 12
2008 SW 18 23 34 14 8 2 0 23 42 79
2008 SW-01 15 20 29 20 10 6 0 32 37 34
2008 SW-02 27 28 28 14 4 0 0 18 55 28

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 5 10 36 27 21 0 1 49 15 143
2019 SW-02 7 10 39 24 19 0 1 44 17 113
2018 SW 4 13 29 38 13 0 3 53 18 101
2018 SW-02 4 12 29 40 11 0 4 53 17 80
2018 SW-03 10 21 28 20 21 0 0 41 31 10
2017 SW 5 10 31 30 19 1 4 51 16 105
2017 SW-02 6 8 33 29 19 1 4 50 16 89
2014 SW 5 12 30 34 17 2 0 52 17 114
2014 SW-02 5 6 33 37 17 2 0 55 11 99
2011 SW 7 9 26 34 20 1 4 56 17 124
2011 SW-01 11 12 26 29 15 2 4 47 25 52
2011 SW-02 0 8 29 40 19 0 4 61 9 48
2011 SW-03 0 7 24 34 26 0 9 66 8 12
2008 SW 14 9 26 30 19 1 0 50 23 79
2008 SW-01 17 21 24 26 9 3 0 36 39 34
2008 SW-02 12 4 34 35 16 0 0 50 16 28

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 20 24 26 18 8 3 1 27 46 144
2019 SW-02 21 26 26 16 8 3 1 24 49 114
2018 SW 21 21 33 11 10 1 3 22 44 101
2018 SW-02 24 22 34 9 7 0 4 17 48 80
2018 SW-03 20 11 39 10 21 0 0 31 31 10
2017 SW 20 18 27 16 16 2 2 33 39 105
2017 SW-02 20 20 26 16 15 2 1 33 41 89
2014 SW 19 23 23 17 12 5 1 31 45 118
2014 SW-02 17 24 24 17 12 5 1 31 44 103
2011 SW 15 18 26 23 13 0 6 38 35 124
2011 SW-01 26 11 27 21 9 0 6 33 39 52
2011 SW-02 4 27 23 26 14 0 6 42 33 48
2011 SW-03 16 14 35 18 9 0 9 29 32 12
2008 SW 13 11 40 23 11 2 0 35 25 78
2008 SW-01 14 21 26 17 16 6 0 35 37 34
2008 SW-02 8 10 47 30 4 0 0 34 18 27

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 18 27 30 16 9 1 0 25 45 144
2019 SW-02 18 29 29 16 6 2 0 23 48 114
2018 SW 19 18 28 18 11 2 3 31 39 100
2018 SW-02 20 16 29 19 11 1 3 31 38 79
2018 SW-03 31 28 10 10 11 0 10 23 66 10
2017 SW 11 25 28 18 13 4 2 33 38 105
2017 SW-02 11 23 31 17 13 4 1 31 36 89
2014 SW 11 21 34 19 11 2 1 32 33 118
2014 SW-02 11 20 35 20 12 2 0 32 32 103
2011 SW 10 16 29 21 18 1 5 42 28 124
2011 SW-01 8 26 26 22 15 0 4 38 36 52
2011 SW-02 11 9 33 19 23 2 3 45 21 48
2011 SW-03 9 26 24 15 9 0 16 29 42 12
2008 SW 9 21 32 16 17 3 2 35 32 79
2008 SW-01 12 17 32 15 10 12 3 29 34 34
2008 SW-02 8 22 42 17 12 0 0 29 30 28

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 19 26 31 7 13 1 2 21 47 144
2019 SW-02 19 29 33 7 8 2 3 16 50 114
2018 SW 22 27 25 13 9 2 2 23 51 101
2018 SW-02 23 31 25 9 8 3 3 17 57 80
2018 SW-03 39 10 10 20 21 0 0 41 49 10
2017 SW 13 26 33 14 7 5 2 22 42 105
2017 SW-02 14 24 34 15 6 6 1 23 40 89
2014 SW 27 17 32 12 6 2 3 19 46 118
2014 SW-02 27 18 30 12 8 3 2 21 47 103

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 11 16 35 27 10 1 0 37 28 144
2019 SW-02 10 14 36 27 11 1 0 39 25 114

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 16 27 20 23 12 2 0 43 36 144
2019 SW-02 15 25 23 26 10 2 0 40 36 114

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 34 29 7 15 15 0 0 63 30 144
2019 SW-02 34 28 9 16 13 0 0 61 29 114
2018 SW 22 30 12 20 15 0 1 53 35 101
2018 SW-02 21 29 11 24 14 0 1 51 38 80
2017 SW 25 31 8 15 20 1 0 56 36 105
2017 SW-02 27 27 8 15 22 1 0 54 37 89
2014 SW 29 27 11 17 16 0 1 56 34 118
2014 SW-02 28 26 12 19 14 0 0 54 34 103

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 36 37 6 15 6 0 0 73 21 144
2019 SW-02 33 39 7 16 5 0 0 71 22 114
2018 SW 28 41 13 12 5 0 1 70 17 101
2018 SW-02 24 44 15 11 5 0 1 68 16 80
2017 SW 27 39 9 14 9 1 0 67 23 104
2017 SW-02 24 41 8 15 10 1 0 66 26 88
2014 SW 32 36 13 11 8 0 0 68 19 118
2014 SW-02 31 38 12 11 8 0 0 69 19 103

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 36 38 13 9 3 1 0 74 12 144
2019 SW-02 35 37 16 9 2 1 0 72 12 114
2018 SW 23 47 17 9 3 0 1 71 12 101
2018 SW-02 21 46 19 10 2 0 1 68 13 80

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 30 34 20 11 4 1 0 65 16 143
2019 SW-02 28 37 21 9 5 1 0 65 14 113
2018 SW 29 32 23 13 4 0 0 61 17 102
2018 SW-02 24 34 25 14 4 0 0 58 17 80
2018 SW-03 39 41 10 0 10 0 0 80 10 10
2017 SW 28 46 10 9 7 0 0 74 16 105
2017 SW-02 27 44 11 11 8 0 0 71 19 89
2014 SW 27 33 16 15 7 2 0 62 22 117
2014 SW-02 29 32 16 13 7 3 0 63 20 102
2011 SW 31 38 16 9 5 2 0 70 14 124
2011 SW-01 35 40 10 9 4 2 0 76 14 52
2011 SW-02 30 30 23 8 6 2 0 61 15 47
2011 SW-03 18 41 24 9 9 0 0 58 18 12

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 31 35 15 9 6 4 0 69 15 143
2019 SW-02 30 39 14 7 7 3 0 71 15 113
2018 SW 31 35 20 9 2 3 0 68 11 102
2018 SW-02 28 35 21 11 3 3 0 64 14 80
2018 SW-03 49 41 10 0 0 0 0 90 0 10
2017 SW 33 37 19 5 4 1 1 71 9 105
2017 SW-02 32 37 19 6 5 1 0 69 11 89
2014 SW 37 29 19 4 6 5 0 69 11 117
2014 SW-02 39 28 18 3 6 6 0 71 9 102

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 44 32 13 9 2 0 0 76 11 143
2019 SW-02 41 33 15 10 1 0 0 74 11 113
2018 SW 35 42 14 6 4 0 0 76 10 102
2018 SW-02 33 46 10 7 4 0 0 79 11 80
2018 SW-03 39 40 21 0 0 0 0 79 0 10
2017 SW 38 38 8 9 6 1 0 77 15 105
2017 SW-02 38 36 9 10 7 1 0 74 17 89
2014 SW 39 33 12 11 5 0 0 72 16 117
2014 SW-02 39 35 13 10 3 0 0 74 13 103
2011 SW 39 35 13 11 1 0 0 74 13 124
2011 SW-01 44 29 15 9 2 0 0 73 11 52
2011 SW-02 36 38 11 13 2 0 0 75 15 47
2011 SW-03 26 34 16 24 0 0 0 60 24 12
2008 SW 35 30 18 10 6 1 0 66 16 79
2008 SW-01 27 53 9 9 0 3 0 81 9 34
2008 SW-02 32 30 22 8 8 0 0 62 16 28

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 16 26 13 20 18 6 2 45 41 144
2019 SW-02 14 26 14 20 18 5 2 43 42 114
2018 SW 13 26 15 26 18 1 1 40 45 101
2018 SW-02 11 26 14 29 17 1 1 39 47 80
2017 SW 17 27 10 15 23 7 1 47 42 105
2017 SW-02 16 23 11 17 24 7 1 43 45 89
2014 SW 18 23 18 21 18 2 1 42 39 118
2014 SW-02 16 24 15 22 19 2 1 42 43 103

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 33 35 13 13 5 0 0 68 19 144
2019 SW-02 31 34 14 16 4 0 0 65 20 114
2018 SW 30 40 8 16 4 1 1 72 20 103
2018 SW-02 31 37 8 18 4 1 1 70 23 81
2018 SW-03 28 51 10 11 0 0 0 79 11 10
2017 SW 40 36 14 6 4 1 0 76 9 105
2017 SW-02 41 35 14 4 4 1 0 77 9 89
2014 SW 33 41 11 5 9 1 0 74 14 118
2014 SW-02 36 37 12 6 9 1 0 74 15 103
2011 SW 41 36 12 6 4 1 0 77 10 126
2011 SW-01 40 42 7 6 4 2 0 83 10 53
2011 SW-02 38 34 21 4 4 0 0 71 8 48
2011 SW-03 35 34 0 16 9 7 0 74 26 12
2008 SW 45 20 13 7 8 8 0 70 16 79
2008 SW-01 41 29 6 12 6 6 0 75 18 34
2008 SW-02 44 14 16 4 12 10 0 65 18 28

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 26 29 24 12 7 1 0 56 20 144
2019 SW-02 22 30 27 14 5 2 0 53 19 114
2018 SW 15 46 22 11 5 0 1 62 16 103
2018 SW-02 14 45 25 12 4 0 1 59 16 81
2018 SW-03 28 51 11 10 0 0 0 79 10 10

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 20 22 11 23 18 6 0 44 43 144
2019 SW-02 18 24 9 25 19 6 0 44 46 114
2018 SW 10 24 23 22 16 4 2 36 40 102
2018 SW-02 10 25 21 20 17 4 3 37 40 80
2018 SW-03 0 28 40 21 10 0 0 28 31 10
2017 SW 16 32 12 12 21 8 0 52 35 104
2017 SW-02 16 33 13 13 19 8 0 53 34 88
2014 SW 16 17 16 16 28 6 0 36 47 118
2014 SW-02 16 16 18 18 26 6 0 34 47 103
2011 SW 22 18 13 22 15 9 1 45 41 126
2011 SW-01 13 18 10 28 14 17 0 38 51 53
2011 SW-02 27 14 16 19 14 6 2 45 37 48
2011 SW-03 26 25 9 7 33 0 0 51 40 12

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 31 49 5 11 3 0 0 80 15 144
2019 SW-02 28 50 6 13 3 0 0 78 16 114
2017 SW 28 48 4 15 6 0 0 76 20 105
2017 SW-02 26 50 5 13 7 0 0 76 19 89
2014 SW 23 49 6 13 8 0 0 72 21 118
2014 SW-02 23 48 8 15 6 0 0 72 21 103
2011 SW 31 50 4 11 4 0 0 81 15 125
2011 SW-01 34 47 4 14 2 0 0 80 16 53
2011 SW-02 32 57 2 6 2 0 0 89 9 48
2011 SW-03 39 35 0 19 8 0 0 73 27 11
2008 SW 26 51 8 3 12 0 0 77 15 79
2008 SW-01 21 56 0 12 12 0 0 77 23 34
2008 SW-02 24 56 6 0 14 0 0 80 14 28

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 36 39 6 12 7 0 0 75 19 144
2019 SW-02 33 40 8 11 9 0 0 73 20 114
2017 SW 30 35 7 13 14 0 0 65 27 105
2017 SW-02 28 36 6 16 14 0 0 64 30 89
2014 SW 36 31 4 17 12 0 0 67 29 118
2014 SW-02 34 32 4 20 11 0 0 66 30 103
2011 SW 40 34 4 10 13 0 0 74 22 126
2011 SW-01 39 32 2 9 18 0 0 71 27 53
2011 SW-02 43 29 6 13 9 0 0 72 22 48
2011 SW-03 53 47 0 0 0 0 0 100 0 12

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 31 39 11 15 3 0 1 71 18 142
2019 SW-02 27 41 13 14 4 0 1 69 18 113
2017 SW 36 41 9 11 4 0 0 77 15 105
2017 SW-02 35 39 10 13 4 0 0 74 16 89
2014 SW 30 44 10 13 2 0 0 75 16 118
2014 SW-02 30 46 10 12 3 0 0 76 15 103

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 68 15 5 5 3 0 4 86 8 143
2019 SW-02 65 17 6 5 4 0 3 85 9 113
2017 SW 78 12 3 5 1 0 1 91 6 105
2017 SW-02 81 12 1 4 1 0 1 94 6 89
2014 SW 74 11 7 4 4 0 0 86 8 118
2014 SW-02 74 12 7 3 4 0 0 86 7 103
2011 SW 84 9 0 3 3 0 1 94 6 124
2011 SW-01 85 10 0 4 2 0 0 94 6 53
2011 SW-02 81 8 0 4 4 0 2 91 9 47
2011 SW-03 90 10 0 0 0 0 0 100 0 11
2008 SW 73 17 1 5 2 1 1 92 7 79
2008 SW-01 71 18 0 6 0 3 3 94 6 34
2008 SW-02 74 12 2 8 4 0 0 86 12 28

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 69 9 7 6 6 0 3 81 12 143
2019 SW-02 68 10 8 6 6 0 3 80 12 113
2017 SW 78 11 4 4 2 0 1 90 6 104
2017 SW-02 78 12 4 4 2 0 1 90 6 89
2014 SW 70 9 5 4 6 1 6 85 10 118
2014 SW-02 71 11 5 3 5 1 5 86 9 103
2011 SW 78 8 6 2 4 0 2 88 6 126
2011 SW-01 85 6 4 2 2 0 2 93 4 53
2011 SW-02 74 8 4 2 9 0 2 85 11 48
2011 SW-03 82 18 0 0 0 0 0 100 0 12
2008 SW 72 11 5 2 5 1 5 88 7 78
2008 SW-01 63 19 3 0 3 0 12 93 3 34
2008 SW-02 74 4 4 4 8 2 4 83 13 28

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 74 9 2 4 4 1 6 89 8 144
2019 SW-02 74 9 3 4 4 0 6 89 8 114
2017 SW 79 8 7 2 1 0 3 90 3 105
2017 SW-02 81 7 5 3 1 0 4 91 4 89
2014 SW 74 6 4 3 6 1 6 87 9 118
2014 SW-02 77 6 5 3 5 2 3 87 8 103
2011 SW 80 9 3 1 3 0 3 92 4 125
2011 SW-01 79 7 4 0 4 0 5 91 4 53
2011 SW-02 80 9 2 2 4 0 2 91 7 47
2011 SW-03 82 18 0 0 0 0 0 100 0 12
2008 SW 78 7 4 2 4 0 5 91 6 79
2008 SW-01 88 0 0 3 0 0 9 97 3 34
2008 SW-02 74 16 0 2 8 0 0 90 10 28

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 21 12 18 9 10 23 7 47 27 144
2019 SW-02 21 12 18 10 9 22 7 47 27 114

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 24 58 8 6 1 2 0 84 8 144
2019 SW-02 22 59 10 6 2 1 0 82 8 114

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 46 28 11 5 2 8 0 81 7 144
2019 SW-02 48 28 12 3 1 8 0 82 5 114

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 23 77 143
2019 SW-02 23 77 114
2018 SW 27 73 103
2018 SW-02 26 74 81

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 43 57 33
2019 SW-02 42 58 26
2018 SW 72 28 28

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 71 29 33
2019 SW-02 74 26 26
2018 SW 46 54 28
2018 SW-02 33 67 21

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SW 0 100 28
2018 SW-02 0 100 21

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 14 86 33
2019 SW-02 17 83 26

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 0 100 33
2019 SW-02 0 100 26
2018 SW 0 100 28
2018 SW-02 0 100 21

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 31 69 33
2019 SW-02 27 73 26
2018 SW 43 57 28
2018 SW-02 47 53 21

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 60 40 33
2019 SW-02 60 40 26
2018 SW 42 58 28
2018 SW-02 33 67 21

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 41 59 33
2019 SW-02 44 56 26
2018 SW 47 53 28
2018 SW-02 53 47 21

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 45 55 33
2019 SW-02 45 55 26
2018 SW 39 61 28
2018 SW-02 38 62 21

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 59 41 33
2019 SW-02 66 34 26
2018 SW 50 50 28
2018 SW-02 48 52 21

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 56 44 33
2019 SW-02 49 51 26
2018 SW 61 39 28
2018 SW-02 62 38 21

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 27 73 33
2019 SW-02 27 73 26
2018 SW 46 54 28
2018 SW-02 43 57 21

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 0 100 33
2019 SW-02 0 100 26

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 17 83 33
2019 SW-02 19 81 26

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 29 71 33
2019 SW-02 23 77 26

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 49 51 33
2019 SW-02 50 50 26
2018 SW 36 64 28
2018 SW-02 29 71 21

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 25 75 33
2019 SW-02 23 77 26
2018 SW 36 64 28
2018 SW-02 33 67 21

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 64 36 33
2019 SW-02 64 36 26
2018 SW 71 29 28
2018 SW-02 76 24 21

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 39 61 33
2019 SW-02 38 62 26
2018 SW 36 64 28
2018 SW-02 43 57 21

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 42 58 33
2019 SW-02 44 56 26
2018 SW 21 79 28

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 15 85 33
2018 SW 28 72 28
2018 SW-02 28 72 21

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 16 84 33

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 15 85 33
2019 SW-02 19 81 26

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SW 21 79 28
2018 SW-02 24 76 21

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 0 100 28

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 19 81 28
2018 SW 20 80 25

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SW 24 76 25
2018 SW-02 27 73 19

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 24 76 28

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SW 0 100 25
2018 SW-02 0 100 19

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 33 67 28
2018 SW 28 72 25
2018 SW-02 32 68 19

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 57 43 28
2018 SW 48 52 25
2018 SW-02 48 52 19

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 0 100 28
2018 SW 0 100 25
2018 SW-02 0 100 19

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 57 43 28
2018 SW 52 48 25
2018 SW-02 53 47 19

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 31 69 144
2019 SW-02 34 66 114

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 14 12 16 15 17 21 5 35 43 144
2019 SW-02 11 13 19 16 18 20 4 31 44 114
2018 SW 11 15 20 22 19 13 0 29 47 103
2018 SW-02 7 14 21 25 18 15 0 25 51 81
2018 SW-03 28 20 10 11 31 0 0 49 41 10
2017 SW 11 20 18 9 16 22 5 42 33 104
2017 SW-02 10 18 18 9 17 23 5 40 35 88
2014 SW 9 13 21 20 15 18 5 28 45 116
2014 SW-02 10 12 18 20 16 19 5 29 47 102

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 23 22 22 15 12 7 0 48 28 143
2019 SW-02 19 24 25 14 13 5 0 45 28 113
2018 SW 14 22 26 24 10 4 0 38 35 103
2018 SW-02 10 23 27 25 10 5 0 35 36 81
2018 SW-03 39 20 0 41 0 0 0 59 41 10
2017 SW 20 34 20 8 12 6 0 58 21 105
2017 SW-02 20 35 19 8 12 6 0 58 21 89
2014 SW 15 31 18 14 13 9 0 51 30 116
2014 SW-02 14 27 19 16 13 10 0 46 33 102
2011 SW 29 32 18 7 10 4 0 63 18 126
2011 SW-01 25 34 15 9 12 5 0 62 22 53
2011 SW-02 29 26 23 8 10 4 0 57 19 48
2011 SW-03 26 32 18 7 18 0 0 58 24 12

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 7 93 144
2019 SW-02 7 93 114
2018 SW 9 91 103
2018 SW-02 7 93 81

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 0 100 10

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 0 100 10

Question 67g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 0 100 10

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 0 100 10

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 0 100 10

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 0 100 10

Question 68i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 0 100 10

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 0 100 10

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 0 100 10

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 0 100 10

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 0 100 10

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 14 86 143
2019 SW-02 17 83 114

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 17 13 24 9 6 27 4 43 22 143
2019 SW-02 13 14 26 9 7 28 3 39 23 113
2018 SW 15 18 24 9 9 26 0 44 24 101
2018 SW-02 11 19 26 10 6 27 0 41 23 79
2018 SW-03 28 20 10 11 21 10 0 54 35 10
2017 SW 16 17 24 3 5 29 6 51 13 104
2017 SW-02 15 17 26 3 6 31 2 48 13 88
2014 SW 9 14 26 6 7 32 6 37 21 117
2014 SW-02 9 15 25 7 4 32 7 40 19 103

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 28 19 23 10 6 13 1 55 19 144
2019 SW-02 23 23 25 10 7 12 1 53 19 114
2018 SW 22 28 22 9 4 15 0 59 15 101
2018 SW-02 18 30 25 8 3 17 0 58 12 79
2018 SW-03 39 20 11 21 0 10 0 65 23 10
2017 SW 26 31 21 4 5 12 2 66 10 104
2017 SW-02 26 32 22 5 6 10 0 64 11 88
2014 SW 19 30 24 5 6 15 1 59 13 116
2014 SW-02 20 30 23 6 4 16 1 60 12 102
2011 SW 38 31 20 4 2 5 0 73 6 126
2011 SW-01 39 27 19 5 2 7 0 71 8 53
2011 SW-02 30 34 26 4 2 4 0 66 6 48
2011 SW-03 26 41 24 0 0 9 0 74 0 12

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 23 77 144
2019 SW-02 22 78 114
2017 SW 16 84 105
2017 SW-02 17 83 89
2014 SW 18 82 117
2014 SW-02 16 84 102

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 69 31 32
2019 SW-02 71 29 24
2017 SW 74 26 17
2017 SW-02 78 22 15
2014 SW 72 28 20
2014 SW-02 75 25 16

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 55 34 5 0 5 0 0 89 5 22
2019 SW-02 66 20 7 0 7 0 0 86 7 16
2017 SW 47 38 7 0 9 0 0 84 9 13
2017 SW-02 41 41 7 0 10 0 0 83 10 12
2014 SW 38 12 0 44 6 0 0 50 50 14
2014 SW-02 42 16 0 34 8 0 0 58 42 12
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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 60 20 9 4 4 2 1 82 8 144
2019 SW-02 61 23 8 4 3 0 1 85 8 114
2018 SW 43 35 12 5 5 0 0 78 10 101
2018 SW-02 42 38 11 5 4 0 0 80 9 79
2018 SW-03 49 40 10 0 0 0 0 90 0 10
2017 SW 51 21 11 5 7 4 2 76 12 105
2017 SW-02 51 21 8 6 7 4 3 78 14 89

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 22 38 16 16 4 3 0 62 21 142
2019 SW-02 19 38 19 18 5 1 0 58 23 112
2018 SW 17 45 13 17 8 0 0 62 25 103
2018 SW-02 12 49 14 17 7 0 0 62 25 81
2018 SW-03 20 30 21 18 10 0 0 51 28 10
2017 SW 22 42 14 16 6 0 0 65 22 103
2017 SW-02 24 41 13 15 7 0 0 65 22 88

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 19 28 14 21 18 0 0 47 39 144
2019 SW-02 14 30 16 21 19 0 0 44 40 114
2018 SW 14 28 15 21 22 0 0 42 43 103
2018 SW-02 11 23 16 26 23 0 0 35 49 81
2018 SW-03 39 31 11 0 20 0 0 69 20 10
2017 SW 13 37 7 23 19 1 0 51 42 105
2017 SW-02 13 35 7 24 20 1 0 48 45 89

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 17 17 21 18 26 0 1 34 44 143
2019 SW-02 16 18 20 20 25 0 1 34 45 113
2018 SW 9 24 15 22 28 0 2 34 51 103
2018 SW-02 5 27 16 22 27 0 2 33 51 81
2018 SW-03 39 0 10 11 40 0 0 39 51 10
2017 SW 15 23 24 15 21 1 1 39 37 105
2017 SW-02 14 24 24 16 21 1 0 39 37 89

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 11 29 24 21 14 0 0 40 35 143
2019 SW-02 11 27 27 24 11 0 0 38 35 113
2018 SW 14 26 24 15 21 0 0 41 35 103
2018 SW-02 12 25 25 15 23 0 0 37 38 81
2018 SW-03 21 18 30 11 20 0 0 39 31 10
2017 SW 14 28 24 19 14 1 0 43 33 104
2017 SW-02 13 26 27 20 12 1 0 40 33 89

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 30 40 16 9 4 0 0 71 13 142
2019 SW-02 28 43 15 10 4 0 0 71 14 112
2018 SW 28 31 25 10 5 0 1 60 15 103
2018 SW-02 27 29 29 7 6 0 1 57 14 81
2018 SW-03 31 28 20 21 0 0 0 59 21 10
2017 SW 29 36 18 5 6 3 4 69 12 104
2017 SW-02 27 37 19 4 6 3 4 69 11 89

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 10 23 23 21 22 0 1 34 43 143
2019 SW-02 11 24 20 23 21 0 1 35 45 113
2018 SW 24 20 19 13 25 0 0 44 37 103
2018 SW-02 20 21 19 12 28 0 0 41 41 81
2018 SW-03 39 10 10 20 21 0 0 49 41 10
2017 SW 16 22 27 16 18 0 2 39 34 102
2017 SW-02 16 22 27 15 17 0 2 40 33 87

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 51 24 14 3 3 0 6 80 6 143
2019 SW-02 49 28 12 3 3 0 4 80 7 113
2018 SW 49 18 13 7 3 0 10 75 11 102
2018 SW-02 46 19 11 8 4 0 13 74 13 80
2018 SW-03 51 19 20 10 0 0 0 70 10 10
2017 SW 45 31 10 4 4 0 7 81 8 104
2017 SW-02 42 32 11 4 3 0 8 80 8 89

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 29 36 18 12 4 0 1 65 16 143
2019 SW-02 29 40 17 9 4 0 1 70 13 113
2018 SW 25 27 30 12 6 0 0 52 18 103
2018 SW-02 23 27 32 12 5 0 0 51 17 81
2018 SW-03 29 20 30 0 21 0 0 49 21 10
2017 SW 26 32 23 11 8 0 0 59 18 105
2017 SW-02 24 33 26 11 6 0 0 57 17 89

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 23 28 27 12 8 1 0 52 21 142
2019 SW-02 20 30 27 14 8 1 0 50 23 112
2018 SW 14 27 36 17 5 0 0 41 22 103
2018 SW-02 12 27 40 15 6 0 0 40 21 81
2018 SW-03 31 30 10 29 0 0 0 61 29 10
2017 SW 22 26 22 19 9 1 1 48 29 105
2017 SW-02 19 26 24 20 8 1 1 46 29 89

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 23 28 25 16 7 1 0 52 23 143
2019 SW-02 21 27 26 18 7 2 0 48 25 113
2018 SW 24 29 24 16 6 0 1 54 22 102
2018 SW-02 21 30 25 15 7 0 1 52 23 80
2018 SW-03 39 20 20 21 0 0 0 59 21 10
2017 SW 26 29 25 10 9 0 2 55 19 105
2017 SW-02 25 28 27 10 9 0 1 54 19 89

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 24 36 20 14 7 0 0 59 20 142
2019 SW-02 21 37 18 17 7 0 0 58 24 112
2018 SW 26 29 27 9 9 0 0 55 17 103
2018 SW-02 26 29 27 6 11 0 0 55 17 81
2018 SW-03 41 10 31 18 0 0 0 51 18 10
2017 SW 31 33 18 6 10 1 1 66 16 105
2017 SW-02 30 33 18 7 10 1 1 65 17 89

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 32 30 18 10 10 0 0 62 20 142
2019 SW-02 27 33 18 11 11 0 0 61 22 112

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 33 30 15 13 9 1 0 63 22 142
2019 SW-02 29 29 17 16 9 1 0 58 25 112
2018 SW 29 23 26 14 6 1 1 53 20 103
2018 SW-02 26 23 29 12 7 1 1 50 20 81
2018 SW-03 51 20 0 29 0 0 0 71 29 10
2017 SW 26 33 21 10 7 1 1 61 18 104
2017 SW-02 23 32 24 11 7 1 1 57 19 88

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 45 24 16 11 4 0 0 69 15 141
2019 SW-02 43 25 17 10 5 0 0 68 15 111
2018 SW 36 32 15 12 5 0 0 68 17 101
2018 SW-02 31 35 16 13 5 0 0 66 18 80
2017 SW 46 26 12 9 5 0 1 73 15 104
2017 SW-02 43 25 14 11 6 0 1 69 18 88

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 69 15 6 3 1 1 5 89 5 141
2019 SW-02 65 17 6 4 2 1 5 88 6 111
2018 SW 53 26 8 4 4 1 4 84 8 103
2018 SW-02 54 30 5 1 4 1 5 90 5 81
2018 SW-03 61 0 0 28 11 0 0 61 39 10

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 53 20 12 7 7 0 1 75 13 143
2019 SW-02 52 21 10 8 7 0 2 74 15 113
2018 SW 48 28 12 6 5 0 1 77 11 103
2018 SW-02 47 32 11 4 5 0 1 80 9 81
2018 SW-03 59 0 31 0 10 0 0 59 10 10
2017 SW 55 25 8 6 5 0 2 82 11 105
2017 SW-02 54 24 8 7 5 0 2 80 12 89

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 44 32 18 2 4 0 1 77 6 142
2019 SW-02 42 33 19 2 3 0 1 75 5 112
2018 SW 36 34 16 5 8 0 1 71 13 101
2018 SW-02 35 35 15 5 9 0 1 71 14 80
2017 SW 32 33 18 9 6 0 1 66 15 105
2017 SW-02 32 33 16 11 7 0 1 65 19 89

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 52 21 11 7 7 1 1 74 14 142
2019 SW-02 51 23 10 8 7 0 1 74 15 112
2018 SW 43 35 11 7 3 0 1 79 10 101
2018 SW-02 45 38 9 5 2 0 1 84 7 80
2017 SW 51 21 12 9 4 0 3 74 13 105
2017 SW-02 49 22 13 10 4 0 3 73 14 89

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 59 5 2 1 1 0 32 94 3 143
2019 SW-02 61 3 3 1 0 0 33 95 1 113
2018 SW 53 1 2 1 0 1 42 95 2 97
2018 SW-02 51 0 3 0 0 1 46 95 0 77
2017 SW 55 6 1 0 0 1 37 99 0 104
2017 SW-02 55 5 1 0 0 1 38 98 0 88

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 63 21 6 3 2 0 5 89 6 142
2019 SW-02 63 21 5 4 1 0 6 89 5 112
2018 SW 63 18 8 3 2 1 5 86 6 99
2018 SW-02 63 18 6 4 3 1 5 86 7 79
2017 SW 61 20 5 2 2 0 9 90 4 104
2017 SW-02 58 20 7 2 2 0 11 88 5 88

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 77 8 2 4 7 0 2 86 11 143
2019 SW-02 75 8 3 6 7 0 3 84 13 113
2018 SW 73 12 2 5 3 1 4 90 8 98
2018 SW-02 72 13 1 4 4 1 5 90 8 79
2017 SW 60 17 6 5 7 0 6 82 12 105
2017 SW-02 57 19 6 4 7 0 8 82 12 89

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 51 33 10 2 2 0 3 86 4 144
2019 SW-02 51 29 11 3 2 0 4 83 5 114
2018 SW 46 39 9 1 3 0 2 87 4 99
2018 SW-02 48 37 8 1 4 0 3 87 5 79
2017 SW 50 33 9 2 2 0 4 86 4 105
2017 SW-02 48 34 9 2 2 0 5 86 5 89

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 9 34 37 19 1 0 0 43 20 144
2019 SW-02 7 35 38 20 1 0 0 42 20 114
2018 SW 7 31 44 17 2 0 0 37 19 103
2018 SW-02 6 27 46 18 3 0 0 33 21 81
2018 SW-03 10 41 49 0 0 0 0 51 0 10
2017 SW 11 28 40 14 6 0 0 39 21 105
2017 SW-02 7 28 44 13 8 0 0 35 20 89

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 13 30 42 11 4 0 0 16 43 144
2019 SW-02 13 30 44 10 3 0 0 12 44 114
2018 SW 17 26 43 12 2 0 0 14 42 102
2018 SW-02 17 28 42 10 2 0 0 12 46 81
2017 SW 10 34 38 14 4 0 0 18 44 104
2017 SW-02 12 35 36 12 5 0 0 17 47 88
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 21 23 25 18 14 0 0 21 79 141
2019 SW-02 20 27 25 17 12 0 0 20 80 112
2018 SW 13 24 24 19 18 2 0 14 86 102
2018 SW-02 13 23 29 20 14 3 0 13 87 80
2018 SW-03 18 41 11 20 10 0 0 18 82 10
2017 SW 24 22 28 9 15 3 0 24 76 105
2017 SW-02 25 22 27 8 16 2 0 25 75 89

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 71 29 112
2019 SW-02 71 29 90

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SW 30 70 111
2019 SW-02 28 72 89
2018 SW 24 76 85
2018 SW-02 24 76 68

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 40 18 13 7 13 2 8 63 22 143
2019 SW-02 41 17 11 6 13 2 10 66 22 114
2018 SW 45 14 13 14 7 1 6 64 22 102
2018 SW-02 41 16 14 15 6 1 6 62 23 80
2018 SW-03 60 10 20 0 0 0 10 78 0 10

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 4 23 18 23 27 1 4 28 53 111
2019 SW-02 5 21 21 23 25 1 4 28 50 90
2018 SW 6 24 20 23 25 2 0 31 49 86
2018 SW-02 4 21 21 29 24 1 0 25 54 68
2017 SW 13 19 15 13 26 4 10 37 45 78
2017 SW-02 10 19 13 11 30 5 12 36 49 66

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 SW 2 16 13 17 43 3 5 20 66 111
2019 SW-02 1 16 14 16 43 4 5 19 65 90
2018 SW 6 12 13 11 57 1 1 18 69 86
2018 SW-02 3 10 15 13 57 0 1 14 72 68
2017 SW 4 5 10 17 50 4 9 11 78 78
2017 SW-02 3 4 11 18 50 5 9 9 79 66
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