2019 Public Service Employee Survey Results by Theme for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - PO-TCO

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 51 33 11 2 2 1 0 84 5 134
2019 PO-TCO-01 56 31 3 3 3 3 0 90 6 32
2019 PO-TCO-02 48 34 15 1 2 0 0 82 3 92
2018 PO-TCO 44 39 14 2 2 0 0 82 4 57
2018 PO-TCO-01 40 60 0 0 0 0 0 100 0 10
2018 PO-TCO-02 45 33 17 2 2 0 0 79 5 42
2017 PO-TCO 57 37 3 0 3 0 0 94 3 35
2017 PO-TCO-01 70 30 0 0 0 0 0 100 0 10
2017 PO-TCO-02 57 35 4 0 4 0 0 91 4 23
2014 PO-TCO 45 45 8 0 3 0 0 90 3 40
2014 PO-TCO-02 40 50 6 0 3 0 0 91 3 32

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 38 30 16 8 7 1 1 69 15 133
2019 PO-TCO-01 58 19 6 10 0 3 3 83 10 31
2019 PO-TCO-02 33 32 18 9 9 0 0 64 17 92
2018 PO-TCO 29 36 17 12 5 0 0 66 17 58
2018 PO-TCO-01 50 30 10 10 0 0 0 80 10 10
2018 PO-TCO-02 21 37 21 14 7 0 0 58 21 43
2017 PO-TCO 29 29 17 11 11 0 3 59 24 35
2017 PO-TCO-01 50 10 10 10 10 0 10 67 22 10
2017 PO-TCO-02 22 30 22 13 13 0 0 52 26 23

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 67 27 5 1 0 1 0 95 1 132
2019 PO-TCO-01 81 10 3 3 0 3 0 93 3 31
2019 PO-TCO-02 64 31 5 0 0 0 0 95 0 91
2018 PO-TCO 58 35 7 0 0 0 0 93 0 57
2017 PO-TCO 76 24 0 0 0 0 0 100 0 34
2017 PO-TCO-01 90 10 0 0 0 0 0 100 0 10
2017 PO-TCO-02 73 27 0 0 0 0 0 100 0 22
2014 PO-TCO 78 20 3 0 0 0 0 97 0 40
2014 PO-TCO-02 75 22 3 0 0 0 0 97 0 32

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 52 39 4 5 0 1 0 92 5 132
2019 PO-TCO-01 69 16 3 9 0 3 0 87 10 32
2019 PO-TCO-02 46 47 4 2 0 0 0 93 2 91
2018 PO-TCO 43 45 9 2 2 0 0 88 3 58
2018 PO-TCO-01 50 40 10 0 0 0 0 90 0 10
2018 PO-TCO-02 40 47 9 2 2 0 0 86 5 43
2017 PO-TCO 44 44 9 3 0 0 0 88 3 34
2017 PO-TCO-01 60 40 0 0 0 0 0 100 0 10
2017 PO-TCO-02 32 50 14 5 0 0 0 82 5 22
2014 PO-TCO 50 40 5 0 5 0 0 90 5 40
2014 PO-TCO-02 47 41 6 0 6 0 0 87 6 32

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 39 32 16 8 4 1 0 72 12 133
2019 PO-TCO-01 66 19 3 9 0 3 0 87 10 32
2019 PO-TCO-02 32 37 16 9 5 0 0 69 14 91
2018 PO-TCO 36 33 17 9 5 0 0 69 14 58
2018 PO-TCO-01 60 20 10 0 10 0 0 80 10 10
2018 PO-TCO-02 28 37 21 9 5 0 0 65 14 43
2017 PO-TCO 29 34 14 17 6 0 0 63 23 35
2017 PO-TCO-01 60 30 0 10 0 0 0 90 10 10
2017 PO-TCO-02 17 30 22 22 9 0 0 48 30 23
2014 PO-TCO 27 45 15 5 8 0 0 73 12 40
2014 PO-TCO-02 25 44 19 3 9 0 0 69 13 32

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 38 38 12 11 2 1 0 76 12 133
2019 PO-TCO-01 66 19 3 9 0 3 0 87 10 32
2019 PO-TCO-02 30 43 14 11 2 0 0 73 13 91
2018 PO-TCO 33 41 14 10 2 0 0 74 12 58
2018 PO-TCO-01 60 30 0 10 0 0 0 90 10 10
2018 PO-TCO-02 23 44 19 12 2 0 0 67 14 43
2017 PO-TCO 26 37 20 6 11 0 0 63 17 35
2017 PO-TCO-01 60 20 10 10 0 0 0 80 10 10
2017 PO-TCO-02 9 43 26 4 17 0 0 52 22 23
2014 PO-TCO 32 38 20 3 8 0 0 70 10 40
2014 PO-TCO-02 31 34 22 3 9 0 0 65 13 32

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 33 24 14 14 8 5 2 61 24 132
2019 PO-TCO-01 41 16 9 13 9 13 0 64 25 32
2019 PO-TCO-02 31 24 16 16 8 3 2 59 25 90
2018 PO-TCO 31 24 22 12 7 3 0 57 20 58
2018 PO-TCO-01 40 10 20 30 0 0 0 50 30 10
2018 PO-TCO-02 28 30 21 7 9 5 0 61 17 43
2017 PO-TCO 26 11 31 14 6 11 0 42 23 35
2017 PO-TCO-01 30 10 30 0 10 20 0 50 13 10
2017 PO-TCO-02 26 13 30 22 4 4 0 41 27 23
2014 PO-TCO 32 22 18 18 10 0 0 55 28 40
2014 PO-TCO-02 31 22 16 19 13 0 0 53 31 32
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 28 23 23 4 4 1 16 62 10 134
2019 PO-TCO-01 31 19 19 6 0 3 22 67 8 32
2019 PO-TCO-02 25 24 26 4 5 1 14 58 12 92

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 52 25 10 4 1 6 1 83 6 134
2019 PO-TCO-01 63 19 3 3 3 6 3 90 7 32
2019 PO-TCO-02 49 26 13 4 1 5 1 80 6 92
2018 PO-TCO 54 25 16 4 0 2 0 80 4 57
2018 PO-TCO-01 80 20 0 0 0 0 0 100 0 10
2018 PO-TCO-02 45 26 21 5 0 2 0 73 5 42
2017 PO-TCO 57 23 17 0 0 3 0 82 0 35
2017 PO-TCO-01 80 0 20 0 0 0 0 80 0 10
2017 PO-TCO-02 48 30 17 0 0 4 0 82 0 23
2014 PO-TCO 50 27 8 13 3 0 0 77 15 40
2014 PO-TCO-02 40 31 9 16 3 0 0 72 19 32

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 48 34 8 7 1 2 2 84 8 133
2019 PO-TCO-01 50 34 0 6 0 3 6 93 7 32
2019 PO-TCO-02 46 34 11 7 1 1 0 81 8 91
2018 PO-TCO 53 28 12 7 0 0 0 81 7 57
2018 PO-TCO-01 90 10 0 0 0 0 0 100 0 10
2018 PO-TCO-02 43 33 14 10 0 0 0 76 10 42
2017 PO-TCO 49 31 14 3 3 0 0 80 6 35
2017 PO-TCO-01 80 0 10 10 0 0 0 80 10 10
2017 PO-TCO-02 35 43 17 0 4 0 0 78 4 23
2014 PO-TCO 47 35 13 3 3 0 0 82 5 40
2014 PO-TCO-02 40 38 16 3 3 0 0 78 6 32

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 50 31 14 4 0 1 0 81 5 134
2019 PO-TCO-01 69 22 3 3 0 3 0 94 3 32
2019 PO-TCO-02 41 36 17 5 0 0 0 77 5 92
2018 PO-TCO 46 30 12 11 0 2 0 77 11 57
2018 PO-TCO-01 80 20 0 0 0 0 0 100 0 10
2018 PO-TCO-02 36 31 17 14 0 2 0 68 15 42
2017 PO-TCO 51 31 11 6 0 0 0 83 6 35
2017 PO-TCO-01 50 40 0 10 0 0 0 90 10 10
2017 PO-TCO-02 48 30 17 4 0 0 0 78 4 23
2014 PO-TCO 47 27 13 13 0 0 0 75 13 40
2014 PO-TCO-02 44 28 16 13 0 0 0 72 13 32

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 44 32 9 5 5 5 1 80 10 133
2019 PO-TCO-01 72 22 0 3 0 3 0 97 3 32
2019 PO-TCO-02 36 35 12 5 7 4 1 75 13 92
2018 PO-TCO 38 31 16 7 3 5 0 73 11 58
2018 PO-TCO-01 60 30 0 10 0 0 0 90 10 10
2018 PO-TCO-02 26 35 21 7 5 7 0 65 13 43
2017 PO-TCO 29 40 20 6 3 3 0 71 9 35
2017 PO-TCO-01 50 30 10 0 0 10 0 89 0 10
2017 PO-TCO-02 17 43 26 9 4 0 0 61 13 23
2014 PO-TCO 45 23 20 8 5 0 0 67 13 40
2014 PO-TCO-02 41 19 25 9 6 0 0 59 16 32

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 45 24 9 10 7 4 1 72 18 134
2019 PO-TCO-01 66 25 3 3 0 3 0 94 3 32
2019 PO-TCO-02 38 24 9 13 10 5 1 66 24 92
2018 PO-TCO 40 33 11 9 5 2 0 75 14 57
2018 PO-TCO-01 70 20 0 10 0 0 0 90 10 10
2018 PO-TCO-02 26 40 14 10 7 2 0 68 17 42
2017 PO-TCO 29 23 11 29 9 0 0 51 37 35
2017 PO-TCO-01 50 30 10 10 0 0 0 80 10 10
2017 PO-TCO-02 17 17 13 39 13 0 0 35 52 23
2014 PO-TCO 45 30 10 10 5 0 0 75 15 40
2014 PO-TCO-02 37 31 13 12 6 0 0 69 19 32

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 36 23 13 13 7 7 1 64 22 134
2019 PO-TCO-01 56 25 6 3 0 6 3 90 3 32
2019 PO-TCO-02 29 23 14 15 11 7 1 56 28 92
2018 PO-TCO 30 28 18 12 9 4 0 60 22 57
2018 PO-TCO-01 60 20 0 10 0 10 0 89 11 10
2018 PO-TCO-02 19 30 23 14 12 2 0 50 26 43
2017 PO-TCO 20 26 11 29 11 3 0 47 41 35
2017 PO-TCO-01 30 40 10 20 0 0 0 70 20 10
2017 PO-TCO-02 17 13 13 35 17 4 0 32 55 23
2014 PO-TCO 40 33 8 13 5 2 0 74 18 40
2014 PO-TCO-02 34 34 9 16 6 0 0 69 22 32

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 33 22 15 13 10 6 1 59 25 134
2019 PO-TCO-01 63 19 6 3 3 6 0 87 7 32
2019 PO-TCO-02 24 26 14 15 14 5 1 53 31 92
2018 PO-TCO 29 34 14 14 5 3 0 66 20 58
2018 PO-TCO-01 60 20 10 0 0 10 0 89 0 10
2018 PO-TCO-02 19 37 16 19 7 2 0 57 26 43
2017 PO-TCO 23 26 14 17 17 3 0 50 35 35
2017 PO-TCO-01 40 40 10 0 0 10 0 89 0 10
2017 PO-TCO-02 13 17 17 26 26 0 0 30 52 23
2014 PO-TCO 32 40 10 13 3 2 0 74 15 40
2014 PO-TCO-02 28 41 13 16 3 0 0 69 19 32
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 32 31 15 10 11 1 1 64 21 133
2019 PO-TCO-01 58 16 10 3 6 3 3 79 10 31
2019 PO-TCO-02 25 35 15 13 12 0 0 60 25 92
2018 PO-TCO 24 38 16 12 10 0 0 62 22 58
2018 PO-TCO-01 40 40 10 10 0 0 0 80 10 10
2018 PO-TCO-02 21 33 19 14 14 0 0 53 28 43
2017 PO-TCO 23 34 11 20 11 0 0 57 31 35
2017 PO-TCO-01 50 20 0 20 10 0 0 70 30 10
2017 PO-TCO-02 13 35 17 22 13 0 0 48 35 23
2014 PO-TCO 28 35 12 18 8 0 0 62 25 40
2014 PO-TCO-02 19 38 16 19 9 0 0 56 28 32

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 54 32 4 8 2 1 0 87 9 133
2019 PO-TCO-01 55 32 3 3 3 3 0 90 7 31
2019 PO-TCO-02 54 34 4 7 1 0 0 88 8 92
2018 PO-TCO 36 45 9 9 2 0 0 81 10 58
2018 PO-TCO-01 50 30 0 20 0 0 0 80 20 10
2018 PO-TCO-02 33 47 12 7 2 0 0 79 9 43
2017 PO-TCO 46 40 11 3 0 0 0 86 3 35
2017 PO-TCO-01 70 30 0 0 0 0 0 100 0 10
2017 PO-TCO-02 35 43 17 4 0 0 0 78 4 23

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 47 31 13 6 1 1 0 80 8 134
2019 PO-TCO-01 63 28 0 6 0 3 0 94 6 32
2019 PO-TCO-02 41 32 17 7 2 1 0 74 9 92
2018 PO-TCO 49 25 18 9 0 0 0 74 9 57
2018 PO-TCO-01 90 10 0 0 0 0 0 100 0 10
2018 PO-TCO-02 36 29 24 12 0 0 0 64 12 42
2017 PO-TCO 54 31 9 3 3 0 0 86 6 35
2017 PO-TCO-01 80 10 0 10 0 0 0 90 10 10
2017 PO-TCO-02 43 39 13 0 4 0 0 83 4 23
2014 PO-TCO 40 27 20 10 3 0 0 67 12 40
2014 PO-TCO-02 37 25 22 12 3 0 0 62 16 32

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 51 32 5 10 1 1 1 84 11 133
2019 PO-TCO-01 66 22 0 6 0 3 3 93 7 32
2019 PO-TCO-02 48 33 8 10 1 0 0 81 11 91
2018 PO-TCO 49 39 9 2 2 0 0 88 4 57
2018 PO-TCO-01 50 50 0 0 0 0 0 100 0 10
2018 PO-TCO-02 48 36 12 2 2 0 0 83 5 42
2017 PO-TCO 37 43 14 6 0 0 0 80 6 35
2017 PO-TCO-01 60 40 0 0 0 0 0 100 0 10
2017 PO-TCO-02 26 43 22 9 0 0 0 70 9 23
2014 PO-TCO 40 40 8 10 3 0 0 80 13 40
2014 PO-TCO-02 40 38 6 13 3 0 0 78 16 32

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 34 28 14 10 7 4 1 66 19 134
2019 PO-TCO-01 53 25 6 3 3 9 0 86 7 32
2019 PO-TCO-02 28 28 16 14 10 1 2 58 25 92
2018 PO-TCO 29 28 22 14 5 2 0 58 19 58
2018 PO-TCO-01 70 0 10 10 0 10 0 78 11 10
2018 PO-TCO-02 16 33 28 16 7 0 0 49 23 43
2017 PO-TCO 26 26 14 23 6 6 0 55 30 35
2017 PO-TCO-01 30 40 0 10 0 20 0 88 13 10
2017 PO-TCO-02 22 17 22 30 9 0 0 39 39 23
2014 PO-TCO 38 22 23 8 10 0 0 60 18 40
2014 PO-TCO-02 31 22 25 9 13 0 0 53 22 32

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 27 24 20 14 10 2 3 54 25 134
2019 PO-TCO-01 44 22 16 6 3 6 3 72 10 32
2019 PO-TCO-02 21 25 21 16 13 1 3 48 31 92
2018 PO-TCO 24 28 16 17 12 3 0 54 30 58
2018 PO-TCO-01 60 10 20 0 10 0 0 70 10 10
2018 PO-TCO-02 12 30 16 23 14 5 0 44 39 43
2017 PO-TCO 20 31 11 14 9 11 3 60 27 35
2017 PO-TCO-01 30 40 0 10 0 10 10 88 13 10
2017 PO-TCO-02 13 26 17 17 13 13 0 45 35 23
2014 PO-TCO 35 25 15 10 15 0 0 60 25 40
2014 PO-TCO-02 31 19 19 12 19 0 0 50 31 32

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 47 26 14 5 2 2 4 77 8 133
2019 PO-TCO-01 50 22 13 3 0 3 9 82 4 32
2019 PO-TCO-02 45 26 16 7 3 0 2 73 10 91

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 62 7 4 2 1 2 23 91 4 133
2019 PO-TCO-01 50 9 0 0 0 6 34 100 0 32
2019 PO-TCO-02 65 7 5 2 1 0 20 89 4 91

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 45 23 14 5 2 5 7 76 8 133
2019 PO-TCO-01 53 16 6 0 0 9 16 92 0 32
2019 PO-TCO-02 42 26 18 7 2 2 3 72 9 91

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 50 19 11 6 2 6 5 78 9 132
2019 PO-TCO-01 58 6 3 3 0 13 16 91 5 31
2019 PO-TCO-02 46 24 14 7 3 3 2 74 10 91

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 47 13 10 12 5 4 10 69 19 132
2019 PO-TCO-01 53 9 9 0 0 9 19 87 0 32
2019 PO-TCO-02 41 16 11 18 6 1 8 62 26 90

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 71 9 3 2 1 5 9 94 3 133
2019 PO-TCO-01 75 6 3 0 0 6 9 96 0 32
2019 PO-TCO-02 69 11 2 2 1 4 10 94 4 91

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 78 4 4 2 0 5 7 93 3 133
2019 PO-TCO-01 72 3 0 3 0 13 9 96 4 32
2019 PO-TCO-02 79 4 4 2 0 3 7 93 2 91

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 77 4 2 4 2 2 11 92 6 132
2019 PO-TCO-01 77 0 0 0 0 6 16 100 0 31
2019 PO-TCO-02 76 5 2 5 2 0 9 89 8 91

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 29 27 20 13 8 1 2 58 22 132
2019 PO-TCO-01 48 13 13 10 6 3 6 68 18 31
2019 PO-TCO-02 23 34 16 15 10 0 1 58 26 91
2018 PO-TCO 14 38 14 21 14 0 0 52 34 58
2018 PO-TCO-01 40 40 0 10 10 0 0 80 20 10
2018 PO-TCO-02 7 33 19 26 16 0 0 40 42 43
2017 PO-TCO 6 41 24 12 15 3 0 48 27 34
2017 PO-TCO-01 0 50 20 10 10 10 0 56 22 10
2017 PO-TCO-02 9 32 27 14 18 0 0 41 32 22
2014 PO-TCO 15 43 25 7 10 0 0 57 18 40
2014 PO-TCO-02 12 37 31 9 9 0 0 50 19 32

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 32 29 19 11 7 2 0 63 18 133
2019 PO-TCO-01 52 16 6 13 6 6 0 72 21 31
2019 PO-TCO-02 26 33 24 11 7 0 0 59 17 92
2018 PO-TCO 19 33 21 14 14 0 0 52 28 58
2018 PO-TCO-01 40 30 0 20 10 0 0 70 30 10
2018 PO-TCO-02 14 30 26 14 16 0 0 44 30 43
2017 PO-TCO 12 47 18 15 6 3 0 61 21 34
2017 PO-TCO-01 10 50 20 10 0 10 0 67 11 10
2017 PO-TCO-02 14 41 18 18 9 0 0 55 27 22
2014 PO-TCO 27 43 12 13 5 0 0 70 18 40
2014 PO-TCO-02 22 41 16 16 6 0 0 62 22 32

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 48 30 9 11 2 1 0 79 12 132
2019 PO-TCO-01 71 16 0 10 0 3 0 90 10 31
2019 PO-TCO-02 42 33 11 12 2 0 0 75 14 91
2018 PO-TCO 29 41 14 10 3 2 0 72 14 58
2018 PO-TCO-01 40 40 20 0 0 0 0 80 0 10
2018 PO-TCO-02 21 44 14 14 5 2 0 67 19 43
2017 PO-TCO 44 35 15 0 6 0 0 79 6 34
2017 PO-TCO-01 70 20 10 0 0 0 0 90 0 10
2017 PO-TCO-02 27 45 18 0 9 0 0 73 9 22
2014 PO-TCO 35 55 5 5 0 0 0 90 5 40
2014 PO-TCO-02 34 53 6 6 0 0 0 87 6 32

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 15 38 21 19 4 3 0 55 23 133
2019 PO-TCO-01 29 39 13 13 0 6 0 72 14 31
2019 PO-TCO-02 12 36 24 22 5 1 0 48 27 92
2018 PO-TCO 17 40 16 19 5 3 0 59 25 58
2018 PO-TCO-01 50 30 10 10 0 0 0 80 10 10
2018 PO-TCO-02 9 37 19 23 7 5 0 49 32 43
2017 PO-TCO 9 40 26 11 9 6 0 52 21 35
2017 PO-TCO-01 10 50 20 0 0 20 0 75 0 10
2017 PO-TCO-02 9 30 30 17 13 0 0 39 30 23

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 40 31 8 12 7 1 1 72 19 132
2019 PO-TCO-01 53 28 3 13 0 3 0 84 13 32
2019 PO-TCO-02 36 32 10 11 10 0 1 69 21 90
2018 PO-TCO 22 40 21 12 5 0 0 62 17 58
2018 PO-TCO-01 50 10 30 0 10 0 0 60 10 10
2018 PO-TCO-02 14 47 19 16 5 0 0 60 21 43
2017 PO-TCO 20 43 9 20 9 0 0 63 29 35
2017 PO-TCO-01 60 30 0 10 0 0 0 90 10 10
2017 PO-TCO-02 4 43 13 26 13 0 0 48 39 23
2014 PO-TCO 20 37 15 13 15 0 0 57 28 40
2014 PO-TCO-02 15 38 16 12 19 0 0 53 31 32

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 60 23 7 3 0 1 6 89 3 132
2019 PO-TCO-01 78 19 0 0 0 3 0 100 0 32
2019 PO-TCO-02 53 24 10 3 0 0 9 85 4 90
2018 PO-TCO 66 27 4 0 0 0 4 96 0 56
2017 PO-TCO 60 23 3 3 0 0 11 94 3 35
2017 PO-TCO-01 60 20 0 0 0 0 20 100 0 10
2017 PO-TCO-02 65 22 4 4 0 0 4 91 5 23
2014 PO-TCO 75 12 10 0 0 0 3 89 0 40
2014 PO-TCO-02 78 9 9 0 0 0 3 90 0 32

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 31 22 13 7 4 4 18 68 15 134
2019 PO-TCO-01 41 13 13 3 0 6 25 77 5 32
2019 PO-TCO-02 28 24 12 10 7 3 16 65 20 92
2017 PO-TCO 29 23 20 9 3 3 14 62 14 35
2017 PO-TCO-01 50 20 20 0 0 10 0 78 0 10
2017 PO-TCO-02 17 22 22 13 4 0 22 50 22 23
2014 PO-TCO 30 25 7 18 10 0 10 61 31 40
2014 PO-TCO-02 31 22 6 19 13 0 9 58 35 32

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 PO-TCO 16 47 37 134
2019 PO-TCO-01 13 53 34 32
2019 PO-TCO-02 16 45 39 92
2018 PO-TCO 19 48 33 58
2018 PO-TCO-01 10 50 40 10
2018 PO-TCO-02 19 49 33 43
2017 PO-TCO 11 49 40 35
2017 PO-TCO-01 10 60 30 10
2017 PO-TCO-02 13 39 48 23
2014 PO-TCO 15 57 28 40
2014 PO-TCO-02 19 53 28 32

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 PO-TCO 10 33 29 19 0 10 21
2018 PO-TCO 0 27 18 18 18 18 11
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 60 27 8 4 1 1 0 88 5 131
2019 PO-TCO-01 71 16 3 6 0 3 0 90 7 31
2019 PO-TCO-02 56 31 9 3 1 0 0 87 4 90
2018 PO-TCO 45 48 2 2 0 3 0 96 2 58
2018 PO-TCO-01 70 30 0 0 0 0 0 100 0 10
2018 PO-TCO-02 37 53 2 2 0 5 0 95 2 43
2017 PO-TCO 51 40 3 3 3 0 0 91 6 35
2017 PO-TCO-01 60 30 0 0 10 0 0 90 10 10
2017 PO-TCO-02 43 48 4 4 0 0 0 91 4 23
2014 PO-TCO 45 40 5 10 0 0 0 85 10 40
2014 PO-TCO-02 43 38 6 13 0 0 0 81 13 32

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 37 38 12 9 1 2 0 77 11 134
2019 PO-TCO-01 63 28 6 0 0 3 0 94 0 32
2019 PO-TCO-02 29 39 15 13 2 1 0 69 15 92
2018 PO-TCO 35 44 9 4 5 2 2 82 9 57
2018 PO-TCO-01 70 20 0 0 10 0 0 90 10 10
2018 PO-TCO-02 23 51 12 5 5 2 2 78 10 43
2017 PO-TCO 26 43 17 9 0 3 3 73 9 35
2017 PO-TCO-01 50 40 0 0 0 10 0 100 0 10
2017 PO-TCO-02 17 39 26 13 0 0 4 59 14 23
2014 PO-TCO 40 35 17 5 0 3 0 77 5 40
2014 PO-TCO-02 34 38 19 6 0 3 0 74 7 32

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 5 22 29 18 22 1 3 42 28 130
2019 PO-TCO-01 0 6 29 19 39 3 3 62 7 31
2019 PO-TCO-02 7 27 28 18 18 0 3 37 34 90
2018 PO-TCO 5 23 28 26 11 2 5 40 30 57
2018 PO-TCO-01 10 0 10 40 20 0 20 75 13 10
2018 PO-TCO-02 5 29 33 21 7 2 2 30 35 42
2017 PO-TCO 0 12 35 18 15 6 15 41 15 34
2017 PO-TCO-01 0 10 10 20 20 20 20 67 17 10
2017 PO-TCO-02 0 14 50 14 9 0 14 26 16 22
2014 PO-TCO 3 10 30 32 17 2 5 54 13 40
2014 PO-TCO-02 3 12 25 37 19 0 3 58 16 32

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 6 15 27 20 26 1 5 49 22 132
2019 PO-TCO-01 0 3 19 23 45 3 6 75 4 31
2019 PO-TCO-02 8 20 26 22 21 0 3 44 28 91
2018 PO-TCO 11 29 23 23 11 0 4 35 41 56
2018 PO-TCO-01 10 10 0 40 20 0 20 75 25 10
2018 PO-TCO-02 12 34 32 15 7 0 0 22 46 41
2017 PO-TCO 11 11 31 20 17 3 6 41 25 35
2017 PO-TCO-01 0 0 10 20 50 10 10 88 0 10
2017 PO-TCO-02 17 17 43 13 4 0 4 18 36 23
2014 PO-TCO 8 10 38 23 15 5 3 40 19 40
2014 PO-TCO-02 9 13 34 25 15 0 3 42 23 32

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 2 9 23 22 28 4 12 60 13 131
2019 PO-TCO-01 0 0 13 26 39 3 19 83 0 31
2019 PO-TCO-02 2 10 28 23 24 2 10 54 14 90
2018 PO-TCO 5 14 20 25 21 5 9 54 23 56
2017 PO-TCO 6 14 11 34 17 6 11 62 24 35
2017 PO-TCO-01 0 10 10 30 20 20 10 71 14 10
2017 PO-TCO-02 9 17 13 30 17 0 13 55 30 23
2014 PO-TCO 0 10 30 30 12 12 5 51 12 40
2014 PO-TCO-02 0 9 28 34 12 9 6 55 11 32

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 0 3 11 29 40 2 15 83 4 131
2019 PO-TCO-01 0 0 13 16 52 3 16 84 0 31
2019 PO-TCO-02 0 3 10 33 37 2 14 84 4 90
2018 PO-TCO 0 4 15 31 27 4 20 76 5 55
2018 PO-TCO-01 0 0 0 30 30 0 40 100 0 10
2018 PO-TCO-02 0 5 18 33 25 5 15 72 6 40
2017 PO-TCO 0 0 14 26 31 3 26 80 0 35
2017 PO-TCO-01 0 0 10 0 50 10 30 83 0 10
2017 PO-TCO-02 0 0 17 35 22 0 26 76 0 23
2014 PO-TCO 0 3 8 33 32 5 20 86 4 40
2014 PO-TCO-02 0 0 9 41 28 0 22 88 0 32

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 16 26 25 10 17 2 4 29 44 132
2019 PO-TCO-01 3 13 16 19 32 6 10 62 19 31
2019 PO-TCO-02 22 29 24 8 14 1 2 23 52 91
2018 PO-TCO 34 19 14 17 9 2 5 28 57 58
2018 PO-TCO-01 0 0 40 40 0 0 20 50 0 10
2018 PO-TCO-02 42 26 7 12 9 2 2 22 71 43
2017 PO-TCO 31 17 29 6 9 6 3 16 53 35
2017 PO-TCO-01 10 0 50 0 20 10 10 25 13 10
2017 PO-TCO-02 43 26 17 4 4 4 0 9 73 23
2014 PO-TCO 18 10 17 18 25 10 3 48 32 40
2014 PO-TCO-02 19 12 16 22 22 6 3 48 35 32

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 11 21 27 18 17 3 3 37 35 132
2019 PO-TCO-01 0 6 19 23 35 6 10 69 8 31
2019 PO-TCO-02 15 27 26 16 11 2 1 28 44 91
2018 PO-TCO 26 12 24 21 10 3 3 33 41 58
2018 PO-TCO-01 0 0 30 40 0 10 20 57 0 10
2018 PO-TCO-02 30 16 23 16 12 2 0 29 48 43
2017 PO-TCO 23 26 20 11 9 6 6 23 55 35
2017 PO-TCO-01 10 0 30 20 20 10 10 50 13 10
2017 PO-TCO-02 30 39 13 4 4 4 4 10 76 23
2014 PO-TCO 18 12 25 23 13 5 5 39 34 40
2014 PO-TCO-02 16 16 25 28 9 0 6 40 33 32

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 5 15 24 22 25 2 7 52 22 130
2019 PO-TCO-01 6 3 10 26 42 3 10 78 11 31
2019 PO-TCO-02 6 17 29 21 20 2 6 45 24 90
2018 PO-TCO 7 18 33 21 12 2 7 37 27 57
2018 PO-TCO-01 10 0 30 20 10 10 20 43 14 10
2018 PO-TCO-02 7 21 38 19 12 0 2 32 29 42
2017 PO-TCO 3 20 26 20 11 9 11 39 29 35
2017 PO-TCO-01 0 0 40 20 10 20 10 43 0 10
2017 PO-TCO-02 4 30 22 17 9 4 13 32 42 23
2014 PO-TCO 8 17 30 20 15 5 5 39 28 40
2014 PO-TCO-02 6 22 28 22 15 0 6 40 30 32

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 6 17 34 24 16 1 2 41 24 132
2019 PO-TCO-01 0 10 16 32 32 3 6 71 11 31
2019 PO-TCO-02 8 21 40 21 11 0 0 32 29 91

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 26 32 16 18 7 1 0 59 25 134
2019 PO-TCO-01 59 19 6 6 3 6 0 83 10 32
2019 PO-TCO-02 16 35 18 22 9 0 0 51 30 92

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 39 29 13 14 5 1 0 69 18 133
2019 PO-TCO-01 59 22 3 6 6 3 0 84 13 32
2019 PO-TCO-02 33 31 18 14 4 0 0 64 19 91
2018 PO-TCO 27 34 16 18 5 0 0 61 23 56
2017 PO-TCO 43 20 14 14 9 0 0 63 23 35
2017 PO-TCO-01 70 0 20 0 10 0 0 70 10 10
2017 PO-TCO-02 35 26 13 22 4 0 0 61 26 23
2014 PO-TCO 28 35 10 13 15 0 0 62 28 40
2014 PO-TCO-02 25 34 9 16 16 0 0 59 31 32

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 37 39 13 8 2 1 0 76 11 134
2019 PO-TCO-01 56 25 3 6 6 3 0 84 13 32
2019 PO-TCO-02 29 42 17 10 1 0 0 72 11 92
2018 PO-TCO 27 52 9 11 2 0 0 79 13 56
2017 PO-TCO 26 46 17 3 9 0 0 71 11 35
2017 PO-TCO-01 50 30 10 0 10 0 0 80 10 10
2017 PO-TCO-02 17 48 22 4 9 0 0 65 13 23
2014 PO-TCO 30 40 13 10 8 0 0 70 17 40
2014 PO-TCO-02 28 41 13 9 9 0 0 69 19 32

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 36 32 18 10 2 1 1 69 13 134
2019 PO-TCO-01 53 19 13 9 0 3 3 77 10 32
2019 PO-TCO-02 29 35 22 12 2 0 0 64 14 92
2018 PO-TCO 27 38 20 13 2 0 2 65 15 56

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 34 37 16 8 1 2 0 73 10 134
2019 PO-TCO-01 56 28 0 9 3 3 0 87 13 32
2019 PO-TCO-02 28 37 24 9 0 2 0 67 9 92
2018 PO-TCO 38 38 16 5 2 2 0 77 7 58
2018 PO-TCO-01 60 40 0 0 0 0 0 100 0 10
2018 PO-TCO-02 28 40 21 7 2 2 0 69 10 43
2017 PO-TCO 40 43 6 3 6 3 0 85 9 35
2017 PO-TCO-01 50 30 0 10 0 10 0 89 11 10
2017 PO-TCO-02 39 43 9 0 9 0 0 83 9 23
2014 PO-TCO 57 28 5 8 3 0 0 85 10 40
2014 PO-TCO-02 53 28 6 9 3 0 0 81 13 32

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 37 36 19 4 0 3 2 76 4 133
2019 PO-TCO-01 56 28 3 6 0 6 0 90 7 32
2019 PO-TCO-02 30 38 25 3 0 1 2 70 3 91
2018 PO-TCO 38 29 17 7 3 2 3 71 11 58
2018 PO-TCO-01 70 30 0 0 0 0 0 100 0 10
2018 PO-TCO-02 28 28 23 9 5 2 5 60 15 43
2017 PO-TCO 34 37 14 3 3 9 0 78 6 35
2017 PO-TCO-01 70 10 0 0 0 20 0 100 0 10
2017 PO-TCO-02 22 43 22 4 4 4 0 68 9 23
2014 PO-TCO 47 38 3 3 3 5 3 92 5 40
2014 PO-TCO-02 41 44 3 3 3 3 3 90 7 32

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 53 34 5 5 3 1 0 87 8 133
2019 PO-TCO-01 69 22 3 0 3 3 0 94 3 32
2019 PO-TCO-02 49 36 7 4 3 0 0 86 8 91
2018 PO-TCO 52 33 14 2 0 0 0 84 2 58
2018 PO-TCO-01 60 40 0 0 0 0 0 100 0 10
2018 PO-TCO-02 47 33 19 2 0 0 0 79 2 43
2017 PO-TCO 46 43 6 3 3 0 0 89 6 35
2017 PO-TCO-01 70 20 0 10 0 0 0 90 10 10
2017 PO-TCO-02 39 48 9 0 4 0 0 87 4 23
2014 PO-TCO 58 25 8 3 8 0 0 82 10 40
2014 PO-TCO-02 53 28 6 3 9 0 0 81 13 32

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 29 26 22 9 7 4 3 60 17 134
2019 PO-TCO-01 44 16 19 3 3 9 6 70 7 32
2019 PO-TCO-02 25 28 22 11 9 3 2 56 21 92
2018 PO-TCO 9 34 18 25 4 9 2 48 32 56
2017 PO-TCO 14 34 20 14 14 3 0 50 29 35
2017 PO-TCO-01 30 40 20 0 10 0 0 70 10 10
2017 PO-TCO-02 9 26 22 22 17 4 0 36 41 23
2014 PO-TCO 23 27 33 8 10 0 0 50 18 40
2014 PO-TCO-02 18 25 35 9 12 0 0 44 22 32

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 39 33 14 8 3 3 0 74 12 134
2019 PO-TCO-01 66 16 3 6 3 6 0 87 10 32
2019 PO-TCO-02 30 36 20 9 3 2 0 68 12 92
2018 PO-TCO 38 33 17 3 7 2 0 72 11 58
2018 PO-TCO-01 70 10 10 0 10 0 0 80 10 10
2018 PO-TCO-02 26 42 19 5 7 2 0 69 12 43
2017 PO-TCO 43 34 9 6 3 3 3 82 9 35
2017 PO-TCO-01 70 0 10 0 0 10 10 88 0 10
2017 PO-TCO-02 30 48 9 9 4 0 0 78 13 23
2014 PO-TCO 48 35 5 3 8 0 3 85 10 40
2014 PO-TCO-02 41 37 6 3 9 0 3 80 13 32

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 39 31 19 7 3 1 0 71 10 134
2019 PO-TCO-01 69 19 6 3 0 3 0 90 3 32
2019 PO-TCO-02 32 34 22 8 4 1 0 66 12 92
2018 PO-TCO 34 38 21 2 3 2 0 74 5 58
2018 PO-TCO-01 50 50 0 0 0 0 0 100 0 10
2018 PO-TCO-02 28 35 28 2 5 2 0 64 7 43

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 26 23 16 13 10 10 1 55 27 134
2019 PO-TCO-01 47 13 13 3 9 16 0 70 15 32
2019 PO-TCO-02 21 22 20 17 11 9 1 47 31 92
2018 PO-TCO 24 36 9 14 14 2 2 63 29 58
2018 PO-TCO-01 60 10 0 10 10 0 10 78 22 10
2018 PO-TCO-02 12 44 12 16 16 0 0 56 33 43
2017 PO-TCO 15 29 21 15 18 3 0 45 33 34
2017 PO-TCO-02 13 26 17 22 22 0 0 39 43 23
2014 PO-TCO 30 22 13 15 15 5 0 55 32 40
2014 PO-TCO-02 25 19 13 19 19 6 0 47 40 32

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 51 36 2 6 4 1 0 88 10 133
2019 PO-TCO-01 72 16 3 3 3 3 0 90 6 32
2019 PO-TCO-02 45 41 2 8 4 0 0 86 12 91
2017 PO-TCO 49 34 0 17 0 0 0 83 17 35
2017 PO-TCO-01 80 10 0 10 0 0 0 90 10 10
2017 PO-TCO-02 35 43 0 22 0 0 0 78 22 23
2014 PO-TCO 48 40 5 5 3 0 0 88 7 40
2014 PO-TCO-02 47 41 6 3 3 0 0 88 6 32

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 37 36 7 13 6 1 0 74 20 134
2019 PO-TCO-01 50 38 0 9 0 3 0 90 10 32
2019 PO-TCO-02 30 39 7 16 8 0 0 70 24 92
2017 PO-TCO 49 31 9 6 6 0 0 80 11 35
2017 PO-TCO-01 80 10 10 0 0 0 0 90 0 10
2017 PO-TCO-02 35 39 9 9 9 0 0 74 17 23
2014 PO-TCO 27 55 8 10 0 0 0 82 10 40
2014 PO-TCO-02 31 53 6 9 0 0 0 84 9 32

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 48 33 5 10 4 1 0 81 14 132
2019 PO-TCO-01 68 26 0 3 0 3 0 97 3 31
2019 PO-TCO-02 42 33 8 12 5 0 0 75 18 91
2017 PO-TCO 41 32 12 15 0 0 0 74 15 34
2017 PO-TCO-01 70 20 10 0 0 0 0 90 0 10
2017 PO-TCO-02 27 36 14 23 0 0 0 64 23 22
2014 PO-TCO 40 43 10 8 0 0 0 82 8 40
2014 PO-TCO-02 37 41 13 9 0 0 0 78 9 32

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 77 15 5 1 0 1 1 94 1 133
2019 PO-TCO-01 84 3 6 3 0 3 0 90 3 32
2019 PO-TCO-02 77 16 5 0 0 0 1 94 0 91
2017 PO-TCO 77 20 3 0 0 0 0 97 0 35
2017 PO-TCO-01 70 30 0 0 0 0 0 100 0 10
2017 PO-TCO-02 78 17 4 0 0 0 0 96 0 23
2014 PO-TCO 87 5 5 0 0 0 3 95 0 40
2014 PO-TCO-02 84 6 6 0 0 0 3 93 0 32

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 74 9 9 1 1 1 4 88 2 134
2019 PO-TCO-01 69 9 13 0 0 3 6 86 0 32
2019 PO-TCO-02 76 8 9 1 2 0 4 88 3 92
2017 PO-TCO 66 9 6 0 3 0 17 90 3 35
2017 PO-TCO-01 50 10 20 0 0 0 20 75 0 10
2017 PO-TCO-02 70 9 0 0 4 0 17 95 5 23
2014 PO-TCO 80 5 3 0 0 0 13 97 0 40
2014 PO-TCO-02 81 0 3 0 0 0 16 96 0 32

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 77 11 5 0 2 2 4 93 2 132
2019 PO-TCO-01 81 3 9 0 0 3 3 90 0 32
2019 PO-TCO-02 74 13 4 0 2 1 4 93 2 90
2017 PO-TCO 77 14 3 0 0 0 6 97 0 35
2017 PO-TCO-01 90 10 0 0 0 0 0 100 0 10
2017 PO-TCO-02 70 17 4 0 0 0 9 95 0 23
2014 PO-TCO 90 2 3 0 0 0 5 97 0 40
2014 PO-TCO-02 91 0 3 0 0 0 6 97 0 32

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 19 8 7 7 13 33 13 49 38 134
2019 PO-TCO-01 22 6 6 3 13 41 9 56 31 32
2019 PO-TCO-02 17 9 8 9 14 29 14 46 40 92

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 12 34 17 19 13 1 3 48 34 134
2019 PO-TCO-01 19 38 22 9 6 3 3 60 17 32
2019 PO-TCO-02 11 30 16 21 17 1 3 43 40 92

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 36 20 22 3 3 14 2 67 7 133
2019 PO-TCO-01 38 19 19 3 0 19 3 72 4 32
2019 PO-TCO-02 33 21 24 2 4 13 2 64 8 91

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PO-TCO 13 87 134
2018 PO-TCO 10 90 58

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PO-TCO 65 35 17

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PO-TCO 59 41 17

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PO-TCO 0 100 17

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PO-TCO 0 100 17

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PO-TCO 41 59 17

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PO-TCO 65 35 17

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PO-TCO 29 71 17

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PO-TCO 53 47 17

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PO-TCO 41 59 17

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PO-TCO 65 35 17

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PO-TCO 47 53 17

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PO-TCO 0 100 17

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PO-TCO 53 47 17

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PO-TCO 59 41 17

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PO-TCO 0 100 17

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PO-TCO 0 100 17

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PO-TCO 0 100 17

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PO-TCO 0 100 17

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PO-TCO 0 100 17

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PO-TCO 0 100 17

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PO-TCO 29 71 17

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PO-TCO 53 47 17

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PO-TCO 47 53 17

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PO-TCO 0 100 17

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PO-TCO 59 41 17

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PO-TCO 16 84 134
2019 PO-TCO-01 16 84 32
2019 PO-TCO-02 16 84 92

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 21 16 19 7 2 22 13 57 14 134
2019 PO-TCO-01 25 16 6 0 3 28 22 81 6 32
2019 PO-TCO-02 20 18 21 10 2 18 11 54 17 92
2018 PO-TCO 23 19 21 7 2 28 0 59 12 57
2018 PO-TCO-01 50 20 0 10 0 20 0 88 13 10
2018 PO-TCO-02 19 16 28 7 2 28 0 48 13 43
2017 PO-TCO 20 31 11 3 6 29 0 72 12 35
2017 PO-TCO-01 30 30 0 0 0 40 0 100 0 10
2017 PO-TCO-02 17 30 17 4 9 22 0 61 17 23
2014 PO-TCO 30 30 15 8 10 5 2 65 19 40
2014 PO-TCO-02 28 31 13 9 12 3 3 63 23 32

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 37 29 21 8 1 4 1 69 9 134
2019 PO-TCO-01 47 34 6 3 0 6 3 90 3 32
2019 PO-TCO-02 36 24 26 11 0 3 0 62 11 92
2018 PO-TCO 30 35 21 2 4 9 0 71 6 57
2018 PO-TCO-01 50 40 0 0 0 10 0 100 0 10
2018 PO-TCO-02 23 35 28 2 5 7 0 63 8 43
2017 PO-TCO 31 46 9 11 3 0 0 77 14 35
2017 PO-TCO-01 50 40 0 10 0 0 0 90 10 10
2017 PO-TCO-02 26 43 13 13 4 0 0 70 17 23
2014 PO-TCO 35 45 8 3 10 0 0 80 13 40
2014 PO-TCO-02 31 47 6 3 13 0 0 78 16 32

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PO-TCO 7 93 134

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PO-TCO 8 92 134

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 22 17 19 2 3 25 12 61 8 134
2019 PO-TCO-01 22 16 9 6 0 25 22 71 12 32
2019 PO-TCO-02 22 18 22 1 4 24 9 60 8 92
2018 PO-TCO 21 17 31 0 0 31 0 55 0 58
2018 PO-TCO-01 50 20 10 0 0 20 0 88 0 10
2018 PO-TCO-02 14 16 40 0 0 30 0 43 0 43
2017 PO-TCO 20 20 17 0 6 29 9 64 9 35
2017 PO-TCO-01 30 20 10 0 0 30 10 83 0 10
2017 PO-TCO-02 17 22 17 0 9 26 9 60 13 23
2014 PO-TCO 22 25 20 0 3 20 10 68 4 40
2014 PO-TCO-02 25 31 16 0 3 19 6 75 4 32

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 40 28 20 2 1 7 1 74 4 134
2019 PO-TCO-01 50 25 9 3 0 13 0 86 4 32
2019 PO-TCO-02 38 27 23 2 2 7 1 71 5 92
2018 PO-TCO 29 29 28 2 0 12 0 67 2 58
2018 PO-TCO-01 60 30 0 0 0 10 0 100 0 10
2018 PO-TCO-02 21 28 37 2 0 12 0 55 3 43
2017 PO-TCO 34 34 11 0 3 11 6 83 3 35
2017 PO-TCO-01 50 30 0 0 0 10 10 100 0 10
2017 PO-TCO-02 30 30 17 0 4 13 4 74 5 23
2014 PO-TCO 37 45 5 0 0 8 5 94 0 40
2014 PO-TCO-02 34 47 6 0 0 9 3 93 0 32

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PO-TCO 11 89 133
2019 PO-TCO-01 13 88 32
2019 PO-TCO-02 11 89 91
2017 PO-TCO 14 86 35
2014 PO-TCO 18 82 40
2014 PO-TCO-02 16 84 32

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PO-TCO 93 7 14

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 62 15 8 0 0 0 15 91 0 13
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 53 32 8 4 0 2 0 87 5 134
2019 PO-TCO-01 69 19 3 6 0 3 0 90 6 32
2019 PO-TCO-02 47 37 11 3 0 2 0 86 3 92
2018 PO-TCO 55 30 7 7 0 0 0 86 7 56
2018 PO-TCO-01 90 10 0 0 0 0 0 100 0 10
2018 PO-TCO-02 44 37 10 10 0 0 0 80 10 41
2017 PO-TCO 60 29 6 3 3 0 0 89 6 35
2017 PO-TCO-01 70 20 0 10 0 0 0 90 10 10
2017 PO-TCO-02 52 35 9 0 4 0 0 87 4 23

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 33 44 16 4 2 2 0 78 5 133
2019 PO-TCO-01 38 31 25 0 0 6 0 73 0 32
2019 PO-TCO-02 32 45 14 5 2 1 0 78 8 91
2018 PO-TCO 37 39 7 14 4 0 0 75 18 57
2018 PO-TCO-01 70 30 0 0 0 0 0 100 0 10
2018 PO-TCO-02 29 40 7 19 5 0 0 69 24 42
2017 PO-TCO 31 34 20 11 0 3 0 68 12 35
2017 PO-TCO-01 50 10 30 10 0 0 0 60 10 10
2017 PO-TCO-02 22 43 17 13 0 4 0 68 14 23

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 22 33 23 10 10 1 0 56 20 134
2019 PO-TCO-01 41 25 19 6 6 3 0 68 13 32
2019 PO-TCO-02 17 34 26 11 12 0 0 51 23 92
2018 PO-TCO 16 38 19 22 5 0 0 53 28 58
2018 PO-TCO-01 40 40 0 20 0 0 0 80 20 10
2018 PO-TCO-02 9 35 23 26 7 0 0 44 33 43
2017 PO-TCO 11 31 20 17 20 0 0 43 37 35
2017 PO-TCO-01 20 10 50 10 10 0 0 30 20 10
2017 PO-TCO-02 9 35 9 22 26 0 0 43 48 23

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 12 19 15 15 37 1 0 32 53 134
2019 PO-TCO-01 25 22 13 9 25 6 0 50 37 32
2019 PO-TCO-02 8 18 16 15 42 0 0 26 58 92
2018 PO-TCO 5 7 21 34 33 0 0 12 67 58
2018 PO-TCO-01 20 10 20 30 20 0 0 30 50 10
2018 PO-TCO-02 0 5 23 35 37 0 0 5 72 43
2017 PO-TCO 3 6 14 14 63 0 0 9 77 35
2017 PO-TCO-01 0 10 20 30 40 0 0 10 70 10
2017 PO-TCO-02 0 4 9 9 78 0 0 4 87 23

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 18 25 30 17 9 1 0 43 27 134
2019 PO-TCO-01 28 25 31 6 3 6 0 57 10 32
2019 PO-TCO-02 14 25 28 21 12 0 0 39 33 92
2018 PO-TCO 14 28 24 24 10 0 0 41 34 58
2018 PO-TCO-01 30 70 0 0 0 0 0 100 0 10
2018 PO-TCO-02 12 14 33 33 9 0 0 26 42 43
2017 PO-TCO 17 20 17 29 17 0 0 37 46 35
2017 PO-TCO-01 10 40 40 10 0 0 0 50 10 10
2017 PO-TCO-02 13 13 9 39 26 0 0 26 65 23

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 53 19 10 3 2 2 12 83 6 133
2019 PO-TCO-01 63 13 9 3 0 6 6 86 4 32
2019 PO-TCO-02 51 22 9 2 3 0 13 84 6 91
2018 PO-TCO 52 26 9 2 0 0 12 88 2 58
2018 PO-TCO-01 90 10 0 0 0 0 0 100 0 10
2018 PO-TCO-02 47 28 12 2 0 0 12 84 3 43
2017 PO-TCO 54 20 9 0 3 0 14 87 3 35
2017 PO-TCO-01 70 0 10 0 0 0 20 88 0 10
2017 PO-TCO-02 43 30 9 0 4 0 13 85 5 23

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 10 22 26 16 23 2 1 33 40 134
2019 PO-TCO-01 22 31 13 16 9 9 0 59 28 32
2019 PO-TCO-02 8 17 29 15 29 0 1 25 45 92
2018 PO-TCO 5 26 17 17 34 0 0 31 52 58
2018 PO-TCO-01 10 60 0 20 10 0 0 70 30 10
2018 PO-TCO-02 2 19 21 19 40 0 0 21 58 43
2017 PO-TCO 11 9 9 31 40 0 0 20 71 35
2017 PO-TCO-01 10 20 20 40 10 0 0 30 50 10
2017 PO-TCO-02 9 0 4 30 57 0 0 9 87 23

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 29 28 19 10 11 1 1 59 22 134
2019 PO-TCO-01 41 22 16 6 9 6 0 67 17 32
2019 PO-TCO-02 23 32 20 11 13 0 2 56 24 92
2018 PO-TCO 19 23 26 16 14 2 0 43 30 57
2018 PO-TCO-01 50 20 10 10 0 10 0 78 11 10
2018 PO-TCO-02 9 26 33 16 16 0 0 35 33 43
2017 PO-TCO 26 20 20 11 17 0 6 48 30 35
2017 PO-TCO-01 40 30 10 10 0 0 10 78 11 10
2017 PO-TCO-02 22 13 22 13 26 0 4 36 41 23

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 24 27 26 11 9 1 1 52 21 134
2019 PO-TCO-01 28 34 25 3 3 6 0 67 7 32
2019 PO-TCO-02 21 24 27 14 12 0 2 46 27 92
2018 PO-TCO 17 29 26 16 12 0 0 47 28 58
2018 PO-TCO-01 30 50 10 0 10 0 0 80 10 10
2018 PO-TCO-02 14 26 33 16 12 0 0 40 28 43
2017 PO-TCO 20 26 26 14 14 0 0 46 29 35
2017 PO-TCO-01 20 50 30 0 0 0 0 70 0 10
2017 PO-TCO-02 17 17 22 22 22 0 0 35 43 23

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 45 31 12 5 2 2 2 80 8 134
2019 PO-TCO-01 63 19 9 0 0 6 3 90 0 32
2019 PO-TCO-02 39 35 12 8 3 1 2 76 11 92
2018 PO-TCO 38 31 19 3 5 0 3 71 9 58
2018 PO-TCO-01 80 20 0 0 0 0 0 100 0 10
2018 PO-TCO-02 26 35 26 5 7 0 2 62 12 43
2017 PO-TCO 37 20 26 6 9 0 3 59 15 35
2017 PO-TCO-01 60 10 30 0 0 0 0 70 0 10
2017 PO-TCO-02 22 26 26 9 13 0 4 50 23 23

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 34 33 19 7 2 2 3 71 9 134
2019 PO-TCO-01 53 28 9 0 0 6 3 90 0 32
2019 PO-TCO-02 28 35 21 9 3 1 3 66 13 92
2018 PO-TCO 36 24 24 10 2 0 3 63 13 58
2018 PO-TCO-01 80 20 0 0 0 0 0 100 0 10
2018 PO-TCO-02 26 23 33 14 2 0 2 50 17 43
2017 PO-TCO 37 29 23 6 3 0 3 68 9 35
2017 PO-TCO-01 60 30 10 0 0 0 0 90 0 10
2017 PO-TCO-02 22 30 30 9 4 0 4 55 14 23

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 52 26 11 7 1 2 2 81 8 133
2019 PO-TCO-01 66 13 6 3 0 6 6 89 4 32
2019 PO-TCO-02 48 30 11 8 1 1 1 80 9 91
2018 PO-TCO 45 29 14 3 3 0 5 78 7 58
2018 PO-TCO-01 70 20 10 0 0 0 0 90 0 10
2018 PO-TCO-02 40 33 14 5 5 0 5 76 10 43
2017 PO-TCO 51 26 11 6 3 0 3 79 9 35
2017 PO-TCO-01 70 20 0 10 0 0 0 90 10 10
2017 PO-TCO-02 43 26 17 4 4 0 4 73 9 23

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 47 31 8 8 3 2 2 80 12 133
2019 PO-TCO-01 63 22 3 0 0 6 6 96 0 32
2019 PO-TCO-02 42 34 9 11 4 0 0 76 15 91

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 44 27 14 10 4 2 0 72 14 133
2019 PO-TCO-01 56 25 6 3 3 6 0 87 7 32
2019 PO-TCO-02 41 29 16 10 4 0 0 69 14 91
2018 PO-TCO 21 17 45 9 5 0 3 39 14 58
2018 PO-TCO-01 20 40 20 10 10 0 0 60 20 10
2018 PO-TCO-02 21 12 49 9 5 0 5 34 15 43
2017 PO-TCO 20 34 17 17 11 0 0 54 29 35
2017 PO-TCO-01 0 60 20 10 10 0 0 60 20 10
2017 PO-TCO-02 26 22 17 22 13 0 0 48 35 23

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 49 22 16 7 4 1 0 73 11 134
2019 PO-TCO-01 56 25 9 3 0 6 0 87 3 32
2019 PO-TCO-02 47 20 21 9 4 0 0 66 13 92
2018 PO-TCO 47 28 14 5 3 0 3 77 9 58
2018 PO-TCO-01 70 20 10 0 0 0 0 90 0 10
2018 PO-TCO-02 47 28 12 5 5 0 5 78 10 43
2017 PO-TCO 51 17 20 3 0 0 9 75 3 35
2017 PO-TCO-01 70 20 10 0 0 0 0 90 0 10
2017 PO-TCO-02 39 17 26 4 0 0 13 65 5 23

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 76 11 7 1 1 1 2 91 2 134
2019 PO-TCO-01 75 13 3 0 0 6 3 97 0 32
2019 PO-TCO-02 76 11 9 1 1 0 2 89 2 92
2018 PO-TCO 79 10 0 5 0 2 3 95 5 58
2018 PO-TCO-01 90 0 0 10 0 0 0 90 10 10
2018 PO-TCO-02 79 12 0 2 0 2 5 98 3 43

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 77 18 2 2 2 1 0 95 3 133
2019 PO-TCO-01 72 22 0 3 0 3 0 97 3 32
2019 PO-TCO-02 77 18 2 1 1 0 0 96 2 92
2018 PO-TCO 72 12 5 5 0 2 3 89 5 58
2018 PO-TCO-01 70 10 0 20 0 0 0 80 20 10
2018 PO-TCO-02 70 14 7 2 0 2 5 90 3 43
2017 PO-TCO 80 11 6 0 3 0 0 91 3 35
2017 PO-TCO-01 90 0 0 0 10 0 0 90 10 10
2017 PO-TCO-02 74 17 9 0 0 0 0 91 0 23

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 49 34 13 3 1 1 0 83 4 134
2019 PO-TCO-01 63 19 13 3 0 3 0 84 3 32
2019 PO-TCO-02 43 37 15 3 1 0 0 80 4 92
2018 PO-TCO 48 33 17 2 0 0 0 81 2 58
2018 PO-TCO-01 70 10 20 0 0 0 0 80 0 10
2018 PO-TCO-02 40 40 19 2 0 0 0 79 2 43
2017 PO-TCO 54 26 11 9 0 0 0 80 9 35
2017 PO-TCO-01 80 10 10 0 0 0 0 90 0 10
2017 PO-TCO-02 43 30 13 13 0 0 0 74 13 23

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 64 18 12 4 1 1 0 83 5 131
2019 PO-TCO-01 77 13 7 0 0 3 0 93 0 30
2019 PO-TCO-02 60 19 15 4 1 0 0 79 5 91
2018 PO-TCO 59 22 12 5 2 0 0 81 7 58
2018 PO-TCO-01 80 10 0 0 10 0 0 90 10 10
2018 PO-TCO-02 49 28 16 7 0 0 0 77 7 43
2017 PO-TCO 63 23 11 0 3 0 0 86 3 35
2017 PO-TCO-01 80 10 0 0 10 0 0 90 10 10
2017 PO-TCO-02 52 30 17 0 0 0 0 83 0 23

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 65 2 2 0 0 1 29 97 0 129
2019 PO-TCO-01 78 0 0 0 0 3 19 100 0 32
2019 PO-TCO-02 62 3 3 0 0 0 31 95 0 87
2018 PO-TCO 58 4 0 0 0 0 39 100 0 57
2018 PO-TCO-01 50 0 0 0 0 0 50 100 0 10
2018 PO-TCO-02 60 5 0 0 0 0 36 100 0 42
2017 PO-TCO 57 3 0 0 0 0 40 100 0 35
2017 PO-TCO-01 40 0 0 0 0 0 60 100 0 10
2017 PO-TCO-02 65 4 0 0 0 0 30 100 0 23

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 43 28 17 3 5 1 2 74 8 134
2019 PO-TCO-01 59 19 13 3 3 3 0 81 6 32
2019 PO-TCO-02 38 29 20 3 7 0 3 70 10 92
2018 PO-TCO 38 16 36 9 2 0 0 53 10 58
2018 PO-TCO-01 50 20 20 10 0 0 0 70 10 10
2018 PO-TCO-02 35 16 40 7 2 0 0 51 9 43
2017 PO-TCO 57 11 20 3 3 3 3 73 6 35
2017 PO-TCO-01 50 20 10 0 0 10 10 88 0 10
2017 PO-TCO-02 57 9 26 4 4 0 0 65 9 23

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 66 14 8 5 3 1 2 83 8 134
2019 PO-TCO-01 72 19 3 3 0 3 0 94 3 32
2019 PO-TCO-02 64 13 11 4 4 0 3 80 9 92
2018 PO-TCO 69 22 2 2 2 0 3 95 4 58
2018 PO-TCO-01 80 10 0 0 0 0 10 100 0 10
2018 PO-TCO-02 70 21 2 2 2 0 2 93 5 43
2017 PO-TCO 54 34 9 0 0 0 3 91 0 35
2017 PO-TCO-01 50 40 10 0 0 0 0 90 0 10
2017 PO-TCO-02 61 26 9 0 0 0 4 91 0 23

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 60 27 9 1 1 1 2 89 2 133
2019 PO-TCO-01 59 31 3 3 0 3 0 94 3 32
2019 PO-TCO-02 60 25 11 0 1 0 2 88 1 91
2018 PO-TCO 53 28 16 2 2 0 0 81 3 58
2018 PO-TCO-01 40 20 30 0 10 0 0 60 10 10
2018 PO-TCO-02 56 30 12 2 0 0 0 86 2 43
2017 PO-TCO 63 26 3 3 0 3 3 94 3 35
2017 PO-TCO-01 40 40 0 0 0 10 10 100 0 10
2017 PO-TCO-02 70 22 4 4 0 0 0 91 4 23

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 12 32 38 13 4 1 0 44 17 134
2019 PO-TCO-01 19 41 31 6 0 3 0 61 6 32
2019 PO-TCO-02 9 28 41 16 5 0 0 37 22 92
2018 PO-TCO 5 33 36 17 9 0 0 38 26 58
2018 PO-TCO-01 0 50 30 10 10 0 0 50 20 10
2018 PO-TCO-02 7 26 40 19 9 0 0 33 28 43
2017 PO-TCO 9 14 43 20 14 0 0 23 34 35
2017 PO-TCO-01 20 10 60 0 10 0 0 30 10 10
2017 PO-TCO-02 4 9 39 30 17 0 0 13 48 23

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 15 28 33 14 8 1 0 23 44 132
2019 PO-TCO-01 10 16 39 16 16 3 0 33 27 31
2019 PO-TCO-02 18 32 33 12 5 0 0 18 49 91
2018 PO-TCO 11 44 33 11 2 0 0 12 54 57
2018 PO-TCO-01 0 40 40 20 0 0 0 20 40 10
2018 PO-TCO-02 14 45 31 7 2 0 0 10 60 42
2017 PO-TCO 20 29 37 11 3 0 0 14 49 35
2017 PO-TCO-01 10 20 60 10 0 0 0 10 30 10
2017 PO-TCO-02 26 35 26 9 4 0 0 13 61 23
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 8 27 19 19 21 5 1 9 91 134
2019 PO-TCO-01 22 34 6 6 19 9 3 25 75 32
2019 PO-TCO-02 4 23 24 24 22 3 0 4 96 92
2018 PO-TCO 9 16 28 26 22 0 0 9 91 58
2018 PO-TCO-01 40 20 30 0 10 0 0 40 60 10
2018 PO-TCO-02 2 14 23 35 26 0 0 2 98 43
2017 PO-TCO 3 9 14 40 34 0 0 3 97 35
2017 PO-TCO-01 0 20 10 40 30 0 0 0 100 10
2017 PO-TCO-02 0 4 17 39 39 0 0 0 100 23

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PO-TCO 83 17 115
2019 PO-TCO-01 81 19 21
2019 PO-TCO-02 81 19 85

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PO-TCO 37 63 114
2019 PO-TCO-01 52 48 21
2019 PO-TCO-02 33 67 84
2018 PO-TCO 30 70 53

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 26 17 19 10 11 3 14 52 25 134
2019 PO-TCO-01 38 9 13 9 0 9 22 68 14 32
2019 PO-TCO-02 22 17 22 10 16 1 12 45 30 92
2018 PO-TCO 26 28 16 10 14 2 5 57 26 58
2018 PO-TCO-01 40 10 30 10 0 0 10 56 11 10
2018 PO-TCO-02 26 28 12 12 16 2 5 58 30 43

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 17 18 15 14 30 1 5 37 47 115
2019 PO-TCO-01 33 19 0 29 14 0 5 55 45 21
2019 PO-TCO-02 12 19 18 12 35 0 5 32 49 85
2018 PO-TCO 17 25 17 21 19 0 0 42 40 52
2017 PO-TCO 15 21 15 18 26 0 6 38 47 34
2017 PO-TCO-01 30 10 10 30 10 0 10 44 44 10
2017 PO-TCO-02 9 26 13 13 35 0 4 36 50 23

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PO-TCO 5 13 15 24 36 3 4 20 64 115
2019 PO-TCO-01 5 29 10 33 10 5 10 39 50 21
2019 PO-TCO-02 5 11 16 21 42 1 4 16 67 85
2018 PO-TCO 2 13 23 21 34 4 4 16 59 53
2017 PO-TCO 3 3 9 12 71 3 0 6 85 34
2017 PO-TCO-01 0 0 20 20 50 10 0 0 78 10
2017 PO-TCO-02 4 4 0 9 83 0 0 9 91 23
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