2019 Public Service Employee Survey Results by Theme for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - LI

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 68 11 19 3 0 0 0 78 3 34
2018 LI 42 44 2 5 7 0 0 86 12 44
2018 LI-05 46 38 0 8 8 0 0 85 15 13
2017 LI 58 15 15 9 0 0 3 75 9 33
2014 LI 53 27 11 2 7 0 0 80 9 45
2014 LI-05 50 10 20 10 10 0 0 60 20 10
2011 LI 48 33 11 8 0 0 0 81 8 37
2011 LI-05 40 30 20 10 0 0 0 70 10 10

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 41 27 10 13 10 0 0 68 22 33
2018 LI 22 25 18 9 25 0 0 47 35 44
2018 LI-05 23 31 15 8 23 0 0 54 31 13
2017 LI 30 18 18 15 15 0 3 50 31 33

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 85 9 3 3 0 0 0 94 3 34
2018 LI 77 12 7 0 5 0 0 88 5 44
2018 LI-05 62 23 8 0 8 0 0 85 8 13
2017 LI 76 12 6 3 0 0 3 91 3 33
2014 LI 73 22 2 0 0 0 2 98 0 45
2014 LI-05 60 30 0 0 0 0 10 100 0 10
2011 LI 73 14 8 5 0 0 0 86 5 37
2011 LI-05 50 20 20 10 0 0 0 70 10 10

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 77 17 6 0 0 0 0 94 0 34
2018 LI 68 14 14 5 0 0 0 82 5 44
2018 LI-05 69 8 23 0 0 0 0 77 0 13
2017 LI 61 21 15 0 0 0 3 84 0 33
2014 LI 67 29 2 0 2 0 0 96 2 45
2014 LI-05 60 40 0 0 0 0 0 100 0 10
2011 LI 70 22 5 3 0 0 0 92 3 37
2011 LI-05 60 30 0 10 0 0 0 90 10 10

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 61 20 4 3 12 0 0 80 15 35
2018 LI 44 16 7 9 25 0 0 59 34 45
2018 LI-05 38 23 0 15 23 0 0 62 38 13
2017 LI 30 27 18 21 0 0 3 59 22 33
2014 LI 47 29 16 4 4 0 0 76 9 45
2014 LI-05 30 40 20 0 10 0 0 70 10 10
2011 LI 41 29 11 11 8 0 0 70 19 37
2011 LI-05 40 10 10 30 10 0 0 50 40 10

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 58 20 3 4 15 0 0 77 20 35
2018 LI 35 23 7 7 29 0 0 57 36 45
2018 LI-05 31 31 0 0 38 0 0 62 38 13
2017 LI 36 30 12 18 0 0 3 69 19 33
2014 LI 44 22 22 9 2 0 0 67 11 45
2014 LI-05 20 40 20 20 0 0 0 60 20 10
2011 LI 30 29 14 19 5 3 0 61 25 37
2011 LI-05 40 10 10 30 10 0 0 50 40 10

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 55 14 9 4 12 0 6 73 18 35
2018 LI 39 27 14 2 16 2 0 68 18 45
2018 LI-05 38 31 15 0 15 0 0 69 15 13
2017 LI 39 12 33 12 0 0 3 53 13 33
2014 LI 42 22 9 11 7 2 7 71 20 45
2014 LI-05 50 30 0 10 10 0 0 80 20 10
2011 LI 46 24 8 5 3 8 5 81 9 37
2011 LI-05 40 20 20 20 0 0 0 60 20 10
Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 32 21 6 0 12 3 26 74 17 35

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 53 22 0 6 15 3 0 78 22 35
2018 LI 40 23 9 5 23 0 0 63 28 44
2018 LI-05 46 31 0 8 15 0 0 77 23 13
2017 LI 52 12 6 12 12 0 6 68 26 33
2014 LI 48 20 11 16 2 0 2 70 19 44
2011 LI 43 38 11 0 5 0 3 83 6 37
2011 LI-05 40 50 0 0 10 0 0 90 10 10

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 50 27 3 0 18 1 0 78 19 35
2018 LI 45 21 9 2 23 0 0 65 25 44
2018 LI-05 46 31 8 0 15 0 0 77 15 13
2017 LI 39 21 9 12 15 0 3 63 28 33
2014 LI 41 30 11 9 9 0 0 70 18 44
2011 LI 40 43 6 0 9 3 0 85 9 35
2011 LI-05 40 50 0 0 0 10 0 100 0 10

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 64 18 6 0 12 0 0 82 12 35
2018 LI 45 23 9 2 21 0 0 68 23 44
2018 LI-05 54 23 8 0 15 0 0 77 15 13
2017 LI 55 15 6 12 9 0 3 72 22 33
2014 LI 57 18 9 9 5 0 2 77 14 44

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 42 22 19 3 6 8 0 69 10 34
2018 LI 42 25 5 2 21 0 5 71 24 44
2018 LI-05 38 31 8 8 15 0 0 69 23 13
2017 LI 27 24 12 9 9 15 3 63 22 33
2014 LI 35 23 33 5 2 2 0 60 7 43
2011 LI 14 30 14 8 20 8 6 51 33 36
2011 LI-05 0 20 10 10 30 20 10 29 57 10

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 47 23 9 11 9 0 0 70 20 34
2018 LI 31 23 9 12 21 2 2 57 34 44
2018 LI-05 31 15 15 23 15 0 0 46 38 13
2017 LI 24 24 9 12 15 12 3 57 32 33
2014 LI 35 26 14 21 5 0 0 60 26 43
2011 LI 22 29 8 11 25 5 0 54 38 37
2011 LI-05 20 30 10 0 40 0 0 50 40 10

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 39 15 19 14 13 0 0 55 27 34
2018 LI 22 30 12 5 28 5 0 54 34 44
2018 LI-05 23 31 8 8 31 0 0 54 38 13
2017 LI 15 24 12 30 9 3 6 43 43 33
2014 LI 25 23 14 30 7 2 0 49 37 44
2011 LI 14 27 18 8 27 3 3 43 38 37
2011 LI-05 0 30 10 0 50 10 0 33 56 10

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 42 22 9 3 23 0 0 64 27 34
2018 LI 26 23 2 7 37 5 0 52 46 44
2018 LI-05 23 23 0 8 46 0 0 46 54 13
2017 LI 27 24 3 21 18 0 6 55 42 33
2014 LI 24 27 13 18 18 0 0 51 36 45
2014 LI-05 20 20 10 20 30 0 0 40 50 10
2011 LI 20 31 16 14 20 0 0 51 34 36
Top of Page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 26 38 11 9 15 0 0 65 25 34
2018 LI 8 39 14 9 25 2 2 49 36 44
2018 LI-05 8 46 8 15 23 0 0 54 38 13
2017 LI 21 27 9 24 12 3 3 52 39 33
2014 LI 20 36 11 13 18 0 2 57 32 45
2014 LI-05 20 20 0 20 30 0 10 44 56 10
2011 LI 16 29 16 22 11 3 3 48 35 37
2011 LI-05 30 20 0 40 10 0 0 50 50 10

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 58 26 9 0 6 0 0 85 6 34
2018 LI 38 39 14 7 2 0 0 77 9 44
2018 LI-05 46 31 15 8 0 0 0 77 8 13
2017 LI 30 45 12 6 3 0 3 78 9 33

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 45 26 4 3 12 0 9 78 17 35
2018 LI 42 18 9 5 23 0 2 62 28 44
2018 LI-05 54 15 8 8 15 0 0 69 23 13
2017 LI 45 21 9 9 12 0 3 69 22 33
2014 LI 43 27 9 14 5 0 2 72 19 44
2011 LI 32 44 11 5 8 0 0 75 14 37
2011 LI-05 20 70 0 0 10 0 0 90 10 10

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 54 25 3 3 15 0 0 78 19 34
2018 LI 33 37 5 16 9 0 0 70 25 44
2018 LI-05 38 31 8 8 15 0 0 69 23 13
2017 LI 27 27 12 15 15 0 3 56 31 33
2014 LI 36 36 4 13 11 0 0 71 24 45
2014 LI-05 40 30 0 10 20 0 0 70 30 10
2011 LI 25 37 14 22 3 0 0 62 25 37
2011 LI-05 10 30 20 30 10 0 0 40 40 10

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 36 31 4 3 18 4 3 72 23 35
2018 LI 19 25 16 9 25 5 0 47 36 44
2018 LI-05 8 23 15 8 38 8 0 33 50 13
2017 LI 24 24 12 15 21 0 3 50 38 33
2014 LI 27 31 13 13 11 2 2 60 26 45
2014 LI-05 30 30 0 20 20 0 0 60 40 10
2011 LI 25 29 11 8 22 5 0 57 32 37
2011 LI-05 20 20 10 10 40 0 0 40 50 10

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 38 21 17 6 15 3 0 61 22 35
2018 LI 14 32 9 5 27 2 11 53 36 45
2018 LI-05 15 31 8 0 31 8 8 55 36 13
2017 LI 24 24 12 9 24 3 3 52 35 33
2014 LI 29 27 13 16 11 0 4 58 28 45
2014 LI-05 20 30 10 20 20 0 0 50 40 10
2011 LI 11 40 8 3 25 8 5 59 32 37
2011 LI-05 0 30 0 10 40 10 10 38 63 10

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 61 12 6 6 9 0 6 78 16 35

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 68 12 0 0 0 3 17 100 0 35

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 66 3 9 9 9 3 0 72 19 35

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 65 3 3 9 9 3 6 76 21 34

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 58 7 3 6 15 3 7 73 24 35

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 65 19 6 0 0 3 8 93 0 34

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 79 3 0 12 0 3 3 87 13 35

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 85 0 3 0 3 3 6 93 3 35

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 35 34 9 6 15 0 0 69 22 34
2018 LI 19 37 7 5 32 0 0 56 37 44
2018 LI-05 0 38 15 8 38 0 0 38 46 13
2017 LI 19 25 19 22 9 3 3 47 33 32
2014 LI 29 27 16 11 18 0 0 56 29 45
2014 LI-05 30 10 20 10 30 0 0 40 40 10
2011 LI 13 33 22 19 8 0 5 48 29 37
2011 LI-05 20 30 10 30 10 0 0 50 40 10

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 40 29 6 6 19 0 0 69 25 34
2018 LI 26 32 7 12 21 2 0 60 33 44
2018 LI-05 23 38 8 8 23 0 0 62 31 13
2017 LI 25 25 19 16 9 3 3 53 27 32
2014 LI 38 29 11 11 9 2 0 68 20 45
2014 LI-05 40 10 0 20 20 10 0 56 44 10

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 39 23 22 6 6 0 3 64 13 33
2018 LI 22 30 18 12 18 0 0 52 30 44
2018 LI-05 8 46 15 15 15 0 0 54 31 13
2017 LI 27 27 15 15 12 0 3 56 28 33
2014 LI 33 38 9 11 9 0 0 71 20 45
2014 LI-05 30 30 10 10 20 0 0 60 30 10
2011 LI 36 24 16 8 14 0 3 61 22 37
2011 LI-05 40 20 10 10 20 0 0 60 30 10

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 17 45 10 3 18 6 0 66 23 35
2018 LI 19 29 11 11 27 2 0 49 39 45
2018 LI-05 15 31 8 15 31 0 0 46 46 13
2017 LI 24 18 18 18 12 6 3 47 33 33

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 48 27 6 6 9 0 3 78 16 34
2018 LI 31 28 7 12 21 2 0 60 33 44
2018 LI-05 38 23 0 23 15 0 0 62 38 13
2017 LI 47 9 9 6 19 6 3 62 28 32
2014 LI 44 18 13 7 11 0 7 67 19 45
2014 LI-05 30 10 20 10 10 0 20 50 25 10
2011 LI 26 46 8 3 11 0 5 77 14 37
2011 LI-05 30 40 10 0 20 0 0 70 20 10

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 72 12 0 6 3 0 6 90 10 34
2018 LI 75 9 12 0 5 0 0 84 5 44
2018 LI-05 62 15 15 0 8 0 0 77 8 13
2017 LI 64 21 3 3 3 0 6 90 6 33
2014 LI 76 9 7 0 2 0 7 90 2 45
2014 LI-05 70 10 10 0 10 0 0 80 10 10
2011 LI 63 19 10 0 0 0 8 89 0 37
2011 LI-05 70 10 20 0 0 0 0 80 0 10

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 52 9 3 0 12 3 21 80 16 35
2017 LI 44 6 9 0 6 6 28 76 10 32
2014 LI 41 18 14 0 0 2 25 81 0 44
2011 LI 32 19 14 3 5 8 19 70 11 37
2011 LI-05 30 30 10 0 10 0 20 75 13 10

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 LI 16 67 17 34
2018 LI 25 62 14 45
2018 LI-05 54 23 23 13
2017 LI 23 61 16 31
2014 LI 28 60 12 43
2011 LI 8 69 22 36
2011 LI-05 10 60 30 10

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 LI 27 27 18 0 9 18 11
2014 LI 58 17 0 0 9999 25 12
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 48 29 17 6 0 0 0 77 6 34
2018 LI 31 30 18 0 18 2 0 62 19 44
2018 LI-05 31 31 23 0 15 0 0 62 15 13
2017 LI 39 24 21 9 3 0 3 66 13 33
2014 LI 41 27 16 5 7 5 0 71 12 44
2014 LI-05 40 20 20 10 10 0 0 60 20 10
2011 LI 33 22 11 17 14 3 0 57 32 36
2011 LI-05 30 30 0 20 20 0 0 60 40 10

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 32 46 9 4 6 3 0 80 11 35
2018 LI 38 14 9 16 18 2 2 54 36 44
2018 LI-05 31 23 8 8 23 0 8 58 33 13
2017 LI 30 21 21 9 15 0 3 53 25 33
2014 LI 29 40 11 4 16 0 0 69 20 45
2014 LI-05 30 30 10 10 20 0 0 60 30 10
2011 LI 16 32 8 16 22 5 0 51 40 37
2011 LI-05 0 40 0 30 30 0 0 40 60 10

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 6 3 34 26 31 0 0 57 9 34
2018 LI 0 18 22 25 25 2 7 56 20 44
2018 LI-05 0 31 15 31 8 8 8 45 36 13
2017 LI 0 13 25 25 16 0 22 52 16 32
2014 LI 0 17 36 31 10 0 7 44 18 42
2014 LI-05 0 20 30 40 0 0 10 44 22 10
2011 LI 8 15 30 16 11 5 14 34 29 37
2011 LI-05 0 20 30 20 0 10 20 29 29 10

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 19 6 13 16 36 3 6 58 28 33
2018 LI 25 9 18 15 25 2 5 43 37 44
2018 LI-05 23 15 23 23 8 0 8 33 42 13
2017 LI 9 30 18 12 18 0 12 34 45 33
2014 LI 5 10 38 21 17 2 7 42 16 42
2014 LI-05 0 10 40 20 10 10 10 38 13 10
2011 LI 18 15 23 21 9 9 6 35 38 34

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 12 23 28 11 23 3 0 35 36 34
2018 LI 26 16 28 7 16 5 2 25 46 44
2018 LI-05 38 15 31 0 0 8 8 0 64 13
2017 LI 21 15 27 12 12 0 12 28 41 33
2014 LI 14 14 26 12 21 5 7 38 32 42
2014 LI-05 20 20 20 20 0 10 10 25 50 10
2011 LI 24 14 27 12 9 6 9 24 44 34

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 0 0 15 23 52 3 6 83 0 34
2018 LI 5 2 12 31 44 0 7 80 7 44
2018 LI-05 8 0 15 31 23 0 23 70 10 13
2017 LI 9 0 9 27 30 3 21 76 12 33
2014 LI 2 5 10 31 33 2 17 79 9 42
2014 LI-05 0 10 10 40 20 10 10 75 13 10
2011 LI 0 6 17 25 28 6 18 69 8 33

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 3 9 12 23 49 3 0 74 13 34
2018 LI 12 12 9 26 32 0 9 64 25 44
2018 LI-05 15 15 8 31 8 0 23 50 40 13
2017 LI 3 21 12 24 24 0 15 57 29 33
2014 LI 16 9 12 28 28 0 7 60 28 43
2014 LI-05 10 10 0 50 20 0 10 78 22 10
2011 LI 18 11 15 18 27 3 9 51 32 34

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 6 19 6 12 42 6 9 63 29 34
2018 LI 21 14 12 15 23 5 12 45 41 44
2018 LI-05 38 0 8 23 15 0 15 45 45 13
2017 LI 9 18 18 21 18 0 15 46 32 33
2014 LI 5 0 24 29 31 2 10 68 5 42
2014 LI-05 0 0 30 30 20 0 20 63 0 10
2011 LI 3 8 30 21 15 9 15 47 14 34

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 6 12 23 12 34 6 6 53 21 34
2018 LI 18 16 16 8 28 2 12 41 40 44
2018 LI-05 31 15 8 15 23 0 8 42 50 13
2017 LI 12 15 12 24 21 3 12 54 32 33
2014 LI 14 14 23 19 19 2 9 42 32 43
2014 LI-05 10 40 0 30 10 0 10 44 56 10

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 0 19 19 23 40 0 0 63 19 34

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 29 26 4 14 12 15 0 65 30 35

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 69 6 3 0 9 0 12 86 11 34
2018 LI 38 21 5 14 18 5 0 61 34 44
2018 LI-05 38 31 0 15 15 0 0 69 31 13
2017 LI 39 21 9 18 9 0 3 63 28 33
2014 LI 41 20 16 11 7 0 5 64 19 44

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 59 25 3 6 0 0 6 90 7 33
2018 LI 54 16 2 9 18 0 0 70 28 44
2018 LI-05 54 15 0 15 15 0 0 69 31 13
2017 LI 39 24 9 15 6 0 6 68 23 33
2014 LI 36 30 23 7 2 0 2 67 9 44

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 52 23 6 3 3 6 6 86 7 34
2018 LI 40 32 2 5 21 0 0 72 25 44
2018 LI-05 38 38 0 8 15 0 0 77 23 13

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 47 26 7 9 9 0 1 74 19 35
2018 LI 37 20 16 9 16 2 0 59 25 45
2018 LI-05 31 23 15 15 15 0 0 54 31 13
2017 LI 48 21 6 18 3 0 3 72 22 33
2014 LI 51 20 24 4 0 0 0 71 4 45
2014 LI-05 40 20 40 0 0 0 0 60 0 10
2011 LI 36 32 16 5 3 3 5 73 9 37
2011 LI-05 20 30 20 10 10 0 10 56 22 10

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 42 25 9 9 0 14 0 78 11 34
2018 LI 37 25 18 7 7 7 0 66 14 45
2018 LI-05 38 23 23 8 8 0 0 62 15 13
2017 LI 48 18 12 15 0 0 6 71 16 33
2014 LI 47 31 13 4 0 2 2 81 5 45
2014 LI-05 40 30 20 10 0 0 0 70 10 10

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 70 12 0 0 18 0 0 82 18 35
2018 LI 46 16 5 5 29 0 0 62 34 45
2018 LI-05 38 23 0 8 31 0 0 62 38 13
2017 LI 42 21 18 3 12 0 3 66 16 33
2014 LI 51 24 16 9 0 0 0 76 9 45
2014 LI-05 40 20 30 10 0 0 0 60 10 10
2011 LI 28 35 14 11 11 0 0 63 22 36

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 49 19 9 3 9 4 6 76 14 34
2018 LI 26 32 5 2 30 2 2 61 34 44
2018 LI-05 38 23 8 0 31 0 0 62 31 13
2017 LI 42 15 9 18 9 3 3 61 29 33
2014 LI 39 25 18 9 5 0 5 67 14 44

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 44 32 4 1 12 6 0 81 14 35
2018 LI 42 21 7 7 21 0 2 65 28 44
2018 LI-05 46 8 0 8 38 0 0 54 46 13
2017 LI 39 33 12 0 6 3 6 80 7 33
2014 LI 38 36 11 4 11 0 0 73 16 45
2014 LI-05 20 50 20 0 10 0 0 70 10 10
2011 LI 36 37 3 3 5 14 3 87 10 37
2011 LI-05 20 30 10 0 10 30 0 71 14 10

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 45 27 6 6 12 3 0 75 19 35
2018 LI 40 18 5 12 25 0 0 59 37 44
2018 LI-05 31 23 0 8 38 0 0 54 46 13

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 44 22 8 3 16 8 0 71 20 34
2018 LI 24 21 18 5 32 0 0 45 37 44
2018 LI-05 15 15 23 8 38 0 0 31 46 13
2017 LI 18 36 9 15 12 6 3 60 30 33
2014 LI 36 29 7 16 11 2 0 66 27 45
2014 LI-05 30 10 10 40 10 0 0 40 50 10
2011 LI 27 25 5 10 14 19 0 64 29 37
2011 LI-05 20 30 10 20 20 0 0 50 40 10

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 40 38 0 9 12 0 0 78 22 34
2017 LI 39 21 9 18 9 0 3 63 28 33
2014 LI 49 29 0 18 4 0 0 78 22 45
2014 LI-05 50 30 0 10 10 0 0 80 20 10
2011 LI 30 40 8 11 11 0 0 70 22 37
2011 LI-05 30 40 10 10 10 0 0 70 20 10

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 79 6 0 6 9 0 0 85 15 34
2017 LI 61 21 6 9 0 0 3 84 9 33
2014 LI 62 22 2 2 11 0 0 84 13 45
2014 LI-05 70 20 0 0 10 0 0 90 10 10
2011 LI 57 26 5 5 5 0 0 84 11 37
2011 LI-05 70 10 0 10 10 0 0 80 20 10

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 65 19 3 6 6 0 0 84 13 33
2017 LI 45 18 9 15 9 0 3 66 25 33
2014 LI 49 29 4 16 2 0 0 78 18 45
2014 LI-05 50 30 0 20 0 0 0 80 20 10

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 91 3 6 0 0 0 0 94 0 34
2017 LI 76 12 3 0 0 0 9 97 0 33
2014 LI 78 4 7 0 0 0 11 93 0 45
2014 LI-05 60 20 0 0 0 0 20 100 0 10
2011 LI 72 3 8 3 0 3 11 87 3 36

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 74 3 0 0 0 0 23 100 0 34
2017 LI 70 6 0 0 0 0 24 100 0 33
2014 LI 68 2 5 0 0 0 25 94 0 44
2011 LI 63 7 5 0 3 3 19 90 3 37
2011 LI-05 60 20 0 0 0 0 20 100 0 10

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 93 4 0 0 0 0 3 100 0 35
2017 LI 85 3 3 3 0 0 6 94 3 33
2014 LI 84 7 2 0 0 0 7 98 0 43
2011 LI 80 3 3 0 0 0 14 97 0 36

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 32 6 3 0 3 50 6 86 7 35

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 28 58 6 3 4 0 0 86 8 34

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 53 18 6 0 19 3 0 74 20 34

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 LI 25 75 45

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 LI 100 0 11

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 LI 0 100 11

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 LI 0 100 11

Question 59g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 LI 0 100 11

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 LI 55 45 11

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 LI 45 55 11

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 LI 0 100 11

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 LI 0 100 11

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 LI 0 100 11

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 LI 55 45 11

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 LI 45 55 11

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 LI 0 100 11

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 LI 45 55 11

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 LI 15 85 35

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 36 6 12 0 15 24 6 61 22 35
2018 LI 21 16 5 9 27 14 9 48 46 45
2018 LI-05 23 23 0 8 31 15 0 55 45 13
2017 LI 30 0 27 6 12 18 6 40 24 33
2014 LI 33 16 11 7 4 22 7 69 16 45
2014 LI-05 30 20 30 0 0 20 0 63 0 10

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 64 4 3 6 9 14 0 79 18 35
2018 LI 38 16 2 12 28 5 0 57 41 44
2018 LI-05 38 15 0 8 38 0 0 54 46 13
2017 LI 27 27 18 9 9 6 3 60 20 33
2014 LI 42 27 9 7 7 7 2 76 15 45
2014 LI-05 40 20 0 30 0 10 0 67 33 10
2011 LI 33 32 16 8 5 5 0 68 14 37
2011 LI-05 30 30 10 20 10 0 0 60 30 10

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 LI 16 84 45

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 41 9 3 3 9 24 10 77 19 35
2018 LI 26 14 14 16 9 18 5 51 32 45
2018 LI-05 15 23 8 23 15 15 0 45 45 13
2017 LI 23 13 29 10 0 19 6 48 13 31
2014 LI 33 13 18 2 2 22 9 68 6 45
2014 LI-05 30 20 30 0 0 20 0 63 0 10

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 56 12 6 3 9 14 0 79 14 35
2018 LI 39 11 16 9 14 11 0 57 25 45
2018 LI-05 23 23 15 15 15 8 0 50 33 13
2017 LI 38 28 16 9 3 3 3 70 13 32
2014 LI 47 20 13 7 2 9 2 75 10 45
2014 LI-05 40 20 10 20 0 10 0 67 22 10
2011 LI 36 37 3 5 3 11 5 87 10 37
2011 LI-05 20 40 0 10 0 20 10 86 14 10

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 LI 14 86 35
2017 LI 15 85 33
2014 LI 16 84 44
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 52 24 6 0 15 3 0 78 16 35
2018 LI 40 23 7 2 25 2 0 65 28 44
2018 LI-05 46 23 8 0 15 8 0 75 17 13
2017 LI 55 15 6 6 12 3 3 74 19 33

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 19 19 25 6 25 0 6 40 33 16

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 35 32 7 9 9 7 0 72 20 35
2018 LI 28 20 14 7 27 5 0 50 35 45
2018 LI-05 31 15 15 8 31 0 0 46 38 13
2017 LI 27 15 21 12 9 12 3 50 25 33

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 52 23 0 6 15 4 0 78 22 35
2018 LI 32 14 11 9 34 0 0 46 43 45
2018 LI-05 31 15 8 8 38 0 0 46 46 13
2017 LI 33 21 9 21 9 3 3 58 32 33

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 9 38 26 17 10 0 0 47 27 35
2018 LI 3 23 29 18 25 2 0 26 44 45
2018 LI-05 0 23 31 15 31 0 0 23 46 13
2017 LI 12 24 24 18 18 0 3 38 38 33

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 82 9 9 0 0 0 0 91 0 35
2018 LI 68 14 14 5 0 0 0 82 5 45
2018 LI-05 69 15 15 0 0 0 0 85 0 13
2017 LI 67 15 9 3 3 0 3 84 6 33

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 81 9 6 0 3 0 0 91 3 34
2018 LI 66 27 2 0 5 0 0 93 5 45
2018 LI-05 62 31 0 0 8 0 0 92 8 13
2017 LI 73 6 6 0 3 0 12 90 3 33

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 71 7 6 3 6 0 6 84 10 35
2018 LI 50 5 16 5 25 0 0 55 29 45
2018 LI-05 46 8 8 8 31 0 0 54 38 13
2017 LI 48 12 15 3 9 0 12 69 14 33

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 56 12 6 6 6 0 14 79 14 35
2018 LI 59 11 14 2 11 2 0 72 14 45
2018 LI-05 54 23 8 0 15 0 0 77 15 13
2017 LI 58 6 12 9 0 0 15 75 11 33

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 52 15 21 4 7 0 0 67 12 35
2018 LI 41 25 9 9 16 0 0 66 25 45
2018 LI-05 54 15 8 8 15 0 0 69 23 13
2017 LI 52 18 12 3 12 0 3 72 16 33

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 68 6 4 6 15 0 0 74 21 35
2018 LI 37 20 14 9 20 0 0 57 29 45
2018 LI-05 38 15 15 8 23 0 0 54 31 13
2017 LI 30 33 18 9 6 0 3 66 16 33

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 71 14 9 3 3 0 0 85 6 35
2018 LI 50 27 9 7 7 0 0 77 14 45
2018 LI-05 54 23 8 8 8 0 0 77 15 13
2017 LI 36 36 9 6 3 6 3 80 10 33

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 73 9 9 6 3 0 0 82 9 35
2018 LI 55 29 14 2 0 0 0 84 2 45
2018 LI-05 62 23 8 8 0 0 0 85 8 13
2017 LI 36 30 15 3 6 3 6 73 10 33

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 73 6 3 6 12 0 0 79 18 35

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 80 9 4 6 0 0 0 89 6 34
2018 LI 63 28 2 0 7 0 0 91 7 44
2018 LI-05 69 15 8 0 8 0 0 85 8 13
2017 LI 64 21 3 3 0 3 6 93 3 33

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 85 6 3 6 0 0 0 91 6 35
2018 LI 59 25 7 2 7 0 0 84 9 45
2018 LI-05 54 23 15 8 0 0 0 77 8 13
2017 LI 67 15 6 9 0 0 3 84 9 33

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 82 6 0 3 3 3 3 93 7 35
2018 LI 64 23 2 2 5 5 0 91 7 45
2018 LI-05 62 15 0 0 8 15 0 91 9 13

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 76 6 6 0 6 0 6 87 7 35
2018 LI 68 2 5 9 16 0 0 71 25 45
2018 LI-05 62 0 8 8 23 0 0 62 31 13
2017 LI 66 6 16 6 0 0 6 77 7 32

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 80 9 7 0 3 0 0 90 3 35
2018 LI 59 20 14 2 2 0 2 82 5 45
2018 LI-05 69 15 8 0 8 0 0 85 8 13
2017 LI 61 21 9 3 0 0 6 87 3 33

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 64 15 0 6 15 0 0 79 21 35
2018 LI 46 14 7 5 29 0 0 59 34 45
2018 LI-05 38 15 8 8 31 0 0 54 38 13
2017 LI 52 9 18 6 9 3 3 65 16 33

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 86 6 4 0 0 0 3 95 0 34
2018 LI 68 5 7 5 0 0 16 86 5 44
2018 LI-05 69 0 8 0 0 0 23 90 0 13
2017 LI 76 12 0 0 0 0 12 100 0 33

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 85 9 6 0 0 0 0 94 0 35
2018 LI 75 18 5 0 0 0 2 95 0 44
2018 LI-05 77 8 8 0 0 0 8 92 0 13
2017 LI 70 15 9 3 0 0 3 88 3 33

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 64 18 9 0 9 0 0 82 9 35
2018 LI 41 23 20 0 16 0 0 64 16 45
2018 LI-05 31 23 15 0 31 0 0 54 31 13
2017 LI 48 12 12 3 21 0 3 63 25 33

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 61 29 6 3 1 0 0 90 4 35
2018 LI 57 23 9 11 0 0 0 80 11 45
2018 LI-05 62 31 0 8 0 0 0 92 8 13
2017 LI 58 21 15 3 0 0 3 81 3 33

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 41 36 7 9 6 0 0 77 15 35
2018 LI 39 29 9 5 18 0 0 68 23 45
2018 LI-05 46 23 0 8 23 0 0 69 31 13
2017 LI 45 15 21 6 9 0 3 63 16 33

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 6 14 14 29 38 0 0 67 20 35
2018 LI 19 2 16 29 34 0 0 63 21 45
2018 LI-05 23 0 8 31 38 0 0 69 23 13
2017 LI 6 15 18 15 42 0 3 59 22 33
Top of Page

Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 6 20 42 11 17 3 0 7 93 34
2018 LI 7 19 27 25 20 2 0 7 93 45
2018 LI-05 0 0 31 46 23 0 0 0 100 13
2017 LI 21 27 18 15 15 0 3 22 78 33

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 LI 75 25 30

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 LI 15 85 31
2018 LI 16 84 41
2018 LI-05 8 92 13

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 55 16 4 3 4 6 11 85 9 34
2018 LI 53 20 9 0 11 2 5 78 12 45
2018 LI-05 46 23 8 0 15 0 8 75 17 13

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 31 31 17 0 15 0 5 65 16 31
2018 LI 13 27 17 17 20 2 2 43 39 41
2018 LI-05 23 23 23 8 23 0 0 46 31 13
2017 LI 16 28 4 12 36 0 4 46 50 25

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 LI 12 22 17 14 29 0 5 36 45 31
2018 LI 4 20 25 27 20 2 2 25 49 41
2018 LI-05 0 31 23 38 8 0 0 31 46 13
2017 LI 8 8 4 24 44 4 8 18 77 25
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