2019 Public Service Employee Survey Results by Theme for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - IN

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 34 35 16 8 6 0 0 69 14 669
2019 IN-01 34 35 16 8 7 0 0 69 15 364
2019 IN-02 34 28 21 11 6 0 0 62 17 53
2018 IN 30 38 17 8 6 0 0 69 15 715
2018 IN-01 31 35 16 9 9 0 0 66 18 267
2018 IN-02 19 49 18 10 4 0 0 68 15 68
2017 IN 34 40 12 8 6 0 0 74 14 818
2017 IN-01 36 39 12 7 6 0 0 75 13 571
2017 IN-02 28 44 15 9 4 0 0 72 13 75
2014 IN 29 44 15 7 5 0 0 73 12 831
2014 IN-01 31 39 15 9 4 0 0 71 14 233
2014 IN-02 21 56 8 6 10 0 0 77 15 52
2011 IN 33 42 14 7 5 0 0 75 11 1155
2011 IN-01 28 41 17 8 4 0 0 70 13 332
2011 IN-02 42 38 13 4 2 0 0 80 6 48

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 22 33 20 13 12 0 0 55 25 669
2019 IN-01 24 27 23 12 13 0 0 52 25 364
2019 IN-02 21 38 17 15 9 0 0 58 25 53
2018 IN 19 33 18 14 17 0 0 51 31 716
2018 IN-01 19 33 15 13 19 1 0 52 33 267
2018 IN-02 13 34 22 13 18 0 0 47 31 68
2017 IN 20 35 18 15 12 0 0 56 27 818
2017 IN-01 21 34 18 15 12 0 0 54 27 571
2017 IN-02 17 31 23 17 12 0 0 48 29 75

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 51 29 14 3 2 0 0 80 6 668
2019 IN-01 48 27 16 4 3 0 1 76 7 364
2019 IN-02 51 36 8 4 2 0 0 87 6 53
2018 IN 47 33 13 4 3 0 0 81 7 716
2018 IN-01 45 34 10 6 4 0 0 79 11 267
2018 IN-02 40 43 15 1 1 0 0 82 3 68
2017 IN 53 31 11 3 2 0 0 84 6 816
2017 IN-01 54 29 10 4 3 0 0 84 7 570
2017 IN-02 52 36 8 3 1 0 0 88 4 75
2014 IN 61 26 9 2 1 0 0 88 4 835
2014 IN-01 56 27 12 3 2 0 0 84 4 233
2014 IN-02 54 31 10 4 2 0 0 85 6 52
2011 IN 56 31 8 3 2 0 0 87 5 1155
2011 IN-01 53 32 10 3 2 0 0 86 5 332
2011 IN-02 66 25 7 2 0 0 0 91 2 48

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 38 36 15 7 4 0 0 74 11 668
2019 IN-01 37 34 17 7 5 0 0 70 12 364
2019 IN-02 38 42 9 9 2 0 0 79 11 53
2018 IN 35 38 14 7 6 0 0 73 12 714
2018 IN-01 34 36 15 6 9 0 0 70 15 266
2018 IN-02 24 49 21 3 4 0 0 72 7 68
2017 IN 42 35 13 6 5 0 0 76 10 817
2017 IN-01 44 33 14 5 4 0 0 77 9 571
2017 IN-02 40 37 12 5 5 0 0 77 11 75
2014 IN 41 37 12 6 3 0 0 78 10 832
2014 IN-01 39 35 12 9 5 0 0 74 14 233
2014 IN-02 29 54 12 4 2 0 0 83 6 52
2011 IN 41 38 11 7 3 0 0 79 10 1152
2011 IN-01 37 40 12 7 4 0 0 77 11 330
2011 IN-02 53 32 9 4 0 2 0 87 4 48

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 30 27 19 14 9 1 0 58 24 671
2019 IN-01 30 25 19 14 11 1 0 55 25 367
2019 IN-02 26 30 20 19 6 0 0 56 24 54
2018 IN 26 29 20 12 12 1 0 56 24 725
2018 IN-01 26 29 17 13 15 0 0 55 28 269
2018 IN-02 13 26 35 10 13 3 0 40 24 69
2017 IN 28 33 19 9 10 0 1 62 19 818
2017 IN-01 30 32 19 8 9 1 1 63 17 570
2017 IN-02 18 36 21 11 13 1 0 55 24 76
2014 IN 28 33 20 11 8 0 1 61 19 844
2014 IN-01 33 30 16 11 10 0 0 63 21 236
2014 IN-02 23 38 21 15 4 0 0 60 19 53
2011 IN 31 33 17 11 6 1 0 65 17 1151
2011 IN-01 34 31 15 11 7 1 0 67 18 332
2011 IN-02 27 39 22 11 2 0 0 65 13 48

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 30 31 18 12 9 0 0 62 21 671
2019 IN-01 31 28 19 12 10 0 0 59 22 366
2019 IN-02 25 38 17 13 8 0 0 62 21 53
2018 IN 25 32 20 13 10 1 0 58 22 725
2018 IN-01 25 33 16 13 12 0 0 58 25 269
2018 IN-02 14 35 26 12 13 0 0 49 25 69
2017 IN 28 36 17 11 7 0 0 65 18 817
2017 IN-01 30 36 16 11 7 0 1 66 18 569
2017 IN-02 21 33 21 13 9 3 0 55 23 76
2014 IN 29 35 18 10 6 1 0 65 17 842
2014 IN-01 33 34 15 11 7 0 0 67 18 235
2014 IN-02 26 36 23 11 4 0 0 62 15 53
2011 IN 31 37 17 10 5 1 0 68 15 1152
2011 IN-01 35 33 16 10 5 0 0 69 16 332
2011 IN-02 18 47 15 17 2 0 0 65 19 48

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 25 17 17 12 17 11 2 47 33 672
2019 IN-01 25 15 17 11 19 12 2 46 34 367
2019 IN-02 28 23 15 11 19 2 2 53 31 53
2018 IN 17 18 20 18 18 7 2 39 39 725
2018 IN-01 17 17 20 15 21 8 2 38 40 269
2018 IN-02 12 17 20 19 20 12 0 33 44 69
2017 IN 20 19 21 13 16 8 2 44 33 818
2017 IN-01 20 20 19 14 16 9 2 45 34 570
2017 IN-02 26 14 22 13 12 11 1 46 28 76
2014 IN 21 20 20 13 15 8 3 46 32 841
2014 IN-01 21 17 20 12 19 7 3 43 34 235
2014 IN-02 15 15 25 21 15 8 2 33 40 53
2011 IN 23 22 17 12 14 10 2 51 30 1151
2011 IN-01 24 19 16 12 18 9 2 48 34 331
2011 IN-02 22 29 17 17 4 11 0 57 24 48
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 15 17 18 8 12 4 26 46 29 667
2019 IN-01 14 13 18 8 15 4 28 41 33 364
2019 IN-02 20 33 24 7 7 0 7 58 16 54

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 34 28 17 10 5 3 2 66 16 670
2019 IN-01 36 25 18 10 5 4 3 65 15 364
2019 IN-02 30 35 15 11 6 2 2 67 17 54
2018 IN 35 30 13 10 7 3 2 68 18 722
2018 IN-01 36 30 11 9 9 3 2 69 19 268
2018 IN-02 25 30 25 12 6 3 0 57 18 69
2017 IN 42 29 13 8 5 2 2 74 13 818
2017 IN-01 45 27 12 8 3 3 2 75 12 570
2017 IN-02 29 38 16 8 8 1 0 68 16 76
2014 IN 39 33 14 7 5 1 1 73 12 837
2014 IN-01 40 31 15 7 6 1 0 72 13 232
2014 IN-02 27 40 19 13 0 0 0 67 13 52
2011 IN 39 31 12 8 5 4 1 74 13 1153
2011 IN-01 43 30 12 7 4 4 1 77 11 331
2011 IN-02 17 57 6 13 4 2 0 76 18 48

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 35 33 12 12 6 1 1 69 19 669
2019 IN-01 35 32 13 13 6 1 1 67 20 364
2019 IN-02 19 50 9 15 7 0 0 69 22 54
2018 IN 35 34 12 11 7 1 0 69 18 722
2018 IN-01 33 36 13 9 9 0 0 70 17 268
2018 IN-02 25 32 22 14 6 1 0 57 21 69
2017 IN 40 35 9 11 4 1 0 76 15 817
2017 IN-01 43 34 9 9 4 1 0 78 13 569
2017 IN-02 22 42 7 25 3 1 0 65 28 76
2014 IN 39 37 10 10 4 0 0 77 14 841
2014 IN-01 39 36 10 9 5 0 0 75 14 236
2014 IN-02 29 38 15 17 0 0 0 67 17 52
2011 IN 38 35 10 11 5 1 0 74 16 1152
2011 IN-01 38 37 10 10 4 1 0 76 14 331
2011 IN-02 31 43 4 15 5 2 0 76 20 48

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 38 29 16 10 6 0 0 68 16 671
2019 IN-01 39 30 16 9 7 0 0 69 16 365
2019 IN-02 33 28 19 13 7 0 0 61 20 54
2018 IN 37 30 14 11 7 0 0 67 19 722
2018 IN-01 37 31 12 10 10 0 0 69 20 268
2018 IN-02 25 33 19 16 7 0 0 58 23 69
2017 IN 41 31 13 8 6 0 0 72 14 819
2017 IN-01 43 30 13 9 5 1 0 73 14 571
2017 IN-02 32 32 18 8 11 0 0 63 18 76
2014 IN 44 30 13 7 5 0 0 75 13 840
2014 IN-01 47 31 8 8 6 0 0 78 14 236
2014 IN-02 41 27 24 4 4 0 0 69 8 51

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 28 25 17 11 8 11 0 60 21 666
2019 IN-01 28 24 17 11 9 10 0 59 22 363
2019 IN-02 33 27 19 15 6 0 0 60 21 52
2018 IN 21 28 19 11 11 9 1 54 25 712
2018 IN-01 21 28 16 9 14 10 1 55 26 263
2018 IN-02 17 28 23 14 10 6 1 48 27 69
2017 IN 26 29 15 8 8 12 1 64 19 812
2017 IN-01 29 27 15 8 7 12 2 65 17 566
2017 IN-02 18 33 16 22 9 1 0 52 32 76
2014 IN 28 28 17 9 7 10 1 63 18 827
2014 IN-01 30 33 11 8 9 8 0 69 18 231
2014 IN-02 19 30 25 13 11 2 0 50 25 53
2011 IN 25 27 15 10 8 12 1 61 21 1147
2011 IN-01 29 30 12 9 7 12 1 68 18 331
2011 IN-02 10 46 15 22 2 4 0 59 25 48

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 25 30 19 13 10 2 0 57 23 667
2019 IN-01 24 31 17 14 12 2 0 57 26 364
2019 IN-02 29 29 27 8 8 0 0 58 15 52
2018 IN 21 28 20 16 12 2 0 50 29 714
2018 IN-01 23 28 18 13 16 2 0 52 30 265
2018 IN-02 16 22 29 22 12 0 0 38 33 69
2017 IN 25 32 16 14 11 3 0 58 25 811
2017 IN-01 27 31 15 13 11 3 1 59 25 565
2017 IN-02 20 25 18 22 13 1 0 45 36 76
2014 IN 27 31 20 12 8 2 1 59 20 830
2014 IN-01 29 31 17 13 9 1 0 61 22 233
2014 IN-02 19 26 26 19 9 0 0 45 28 53
2011 IN 28 32 17 12 8 3 0 62 20 1150
2011 IN-01 32 27 18 12 8 3 0 62 20 332
2011 IN-02 18 34 26 15 5 2 0 54 20 48

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 17 29 19 17 11 7 0 49 30 667
2019 IN-01 17 28 16 18 13 8 0 48 34 363
2019 IN-02 17 31 27 17 8 0 0 48 25 52
2018 IN 15 24 21 19 13 8 0 42 35 715
2018 IN-01 16 24 19 15 17 8 0 44 35 265
2018 IN-02 6 29 32 14 14 4 0 36 30 69
2017 IN 16 31 18 16 10 9 0 52 28 816
2017 IN-01 18 30 17 16 9 9 0 53 28 570
2017 IN-02 8 38 17 18 16 3 0 47 35 76
2014 IN 16 32 23 13 8 8 0 52 23 837
2014 IN-01 18 32 23 9 11 7 0 54 21 233
2014 IN-02 11 30 25 25 8 2 0 42 33 53
2011 IN 19 28 19 15 8 10 1 52 26 1151
2011 IN-01 20 28 16 18 7 10 1 54 28 332
2011 IN-02 8 40 24 19 5 4 0 50 25 48

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 15 28 17 19 15 6 0 46 35 668
2019 IN-01 16 26 17 20 16 5 0 44 38 365
2019 IN-02 10 31 23 27 10 0 0 40 37 52
2018 IN 14 24 18 21 19 4 0 40 42 713
2018 IN-01 15 24 18 22 18 3 0 40 41 265
2018 IN-02 6 28 16 25 24 1 0 34 49 68
2017 IN 16 30 17 17 14 5 0 49 33 816
2017 IN-01 19 30 16 16 15 5 0 51 32 570
2017 IN-02 9 33 26 14 17 0 0 42 32 76
2014 IN 16 30 18 20 10 5 0 49 32 836
2014 IN-01 18 31 18 19 11 3 0 51 31 233
2014 IN-02 9 32 15 28 13 2 0 42 42 53
2011 IN 17 34 14 18 11 5 0 54 31 1151
2011 IN-01 18 37 13 16 10 5 0 58 28 332
2011 IN-02 9 42 21 13 7 8 0 56 21 48
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 22 29 16 17 15 1 0 51 33 669
2019 IN-01 23 24 17 19 16 1 0 48 35 364
2019 IN-02 13 34 15 23 15 0 0 47 38 53
2018 IN 21 27 17 18 17 1 0 48 35 715
2018 IN-01 22 25 17 13 21 1 0 48 35 267
2018 IN-02 15 29 13 22 19 1 0 45 42 68
2017 IN 19 34 16 18 14 0 0 53 31 817
2017 IN-01 19 34 15 18 13 0 0 54 31 570
2017 IN-02 15 35 13 24 13 0 0 49 37 75
2014 IN 20 33 18 15 13 0 0 54 28 833
2014 IN-01 24 33 15 15 13 0 0 57 28 233
2014 IN-02 17 23 23 19 17 0 0 40 37 52
2011 IN 21 35 20 13 10 0 0 56 23 1154
2011 IN-01 21 40 15 14 9 1 0 62 23 332
2011 IN-02 14 35 22 23 6 0 0 49 30 48

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 39 38 12 8 3 0 0 76 11 668
2019 IN-01 37 39 12 9 4 0 0 76 12 363
2019 IN-02 25 43 21 9 2 0 0 68 11 53
2018 IN 37 40 11 8 3 0 1 77 12 714
2018 IN-01 38 38 8 9 6 0 1 77 15 266
2018 IN-02 21 37 19 19 4 0 0 57 24 68
2017 IN 43 41 7 7 3 0 0 83 10 817
2017 IN-01 48 37 7 5 3 0 0 85 8 571
2017 IN-02 21 48 9 19 3 0 0 69 21 75

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 35 31 13 13 7 0 0 67 20 670
2019 IN-01 36 31 13 13 7 0 0 68 20 365
2019 IN-02 28 24 19 24 6 0 0 52 30 54
2018 IN 37 35 10 9 8 0 0 72 18 723
2018 IN-01 39 32 11 8 9 0 0 72 17 268
2018 IN-02 22 38 20 7 12 1 0 60 19 69
2017 IN 42 32 10 10 6 0 0 74 16 818
2017 IN-01 46 29 9 10 6 0 0 75 15 570
2017 IN-02 28 38 11 16 8 0 0 66 24 76
2014 IN 42 35 10 7 5 0 0 77 12 837
2014 IN-01 44 36 8 6 6 0 0 81 12 232
2014 IN-02 33 31 21 12 4 0 0 63 15 52
2011 IN 38 37 10 9 6 0 0 75 15 1154
2011 IN-01 40 36 9 10 6 0 0 76 15 331
2011 IN-02 20 50 15 9 7 0 0 70 15 48

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 38 40 8 12 3 0 0 78 15 668
2019 IN-01 41 40 8 9 2 0 0 81 11 364
2019 IN-02 19 36 8 30 8 0 0 55 38 53
2018 IN 35 46 7 9 3 0 0 81 12 713
2018 IN-01 42 42 4 8 3 0 0 85 11 266
2018 IN-02 10 43 18 19 10 0 0 53 29 68
2017 IN 37 44 6 10 3 0 0 80 13 816
2017 IN-01 41 42 6 8 3 0 0 83 11 570
2017 IN-02 13 45 12 21 8 0 0 59 29 75
2014 IN 32 45 9 11 4 0 0 76 15 834
2014 IN-01 32 48 7 9 4 0 0 80 13 233
2014 IN-02 15 31 21 23 10 0 0 46 33 52
2011 IN 44 39 6 8 2 0 0 83 10 1152
2011 IN-01 48 37 5 8 2 0 0 84 11 330
2011 IN-02 26 49 17 6 2 0 0 75 8 48

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 11 16 24 15 19 12 3 32 40 672
2019 IN-01 12 14 24 14 21 11 3 30 41 366
2019 IN-02 4 20 31 22 19 4 0 25 42 54
2018 IN 10 17 22 17 23 9 2 30 45 720
2018 IN-01 10 19 21 18 23 8 3 32 45 266
2018 IN-02 4 14 25 19 35 3 0 19 55 69
2017 IN 10 17 23 16 19 11 4 31 41 818
2017 IN-01 11 16 22 15 19 12 4 32 41 570
2017 IN-02 4 17 18 25 26 5 4 23 57 76
2014 IN 10 17 25 16 17 12 4 31 40 839
2014 IN-01 11 19 23 21 15 9 3 34 41 235
2014 IN-02 0 25 23 28 21 2 2 25 51 53
2011 IN 12 20 25 14 14 11 4 37 33 1153
2011 IN-01 12 18 26 13 15 12 4 36 33 331
2011 IN-02 16 23 27 17 11 4 2 42 30 48

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 11 18 19 14 24 8 6 34 44 672
2019 IN-01 12 18 20 12 28 7 4 33 45 366
2019 IN-02 4 28 17 22 24 4 2 33 49 54
2018 IN 8 20 18 17 26 6 5 31 49 725
2018 IN-01 8 22 18 17 25 3 6 33 47 269
2018 IN-02 7 25 13 16 36 3 0 33 54 69
2017 IN 8 18 19 17 26 7 6 30 49 819
2017 IN-01 8 17 18 18 25 7 6 29 50 571
2017 IN-02 5 26 16 17 32 1 3 33 51 76
2014 IN 10 18 20 18 21 7 5 32 45 843
2014 IN-01 15 16 14 23 20 9 3 35 48 235
2014 IN-02 8 17 21 19 30 4 2 26 52 53
2011 IN 12 23 19 15 19 8 6 39 39 1151
2011 IN-01 12 23 18 14 20 9 5 40 39 330
2011 IN-02 23 31 9 22 12 4 0 56 35 48

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 40 21 13 7 5 3 11 71 14 669
2019 IN-01 40 20 15 7 6 4 9 68 15 365
2019 IN-02 44 24 13 7 6 2 4 73 14 54

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 48 6 4 4 8 6 25 78 16 670
2019 IN-01 50 8 4 4 6 6 23 80 14 365
2019 IN-02 57 4 7 4 7 6 15 77 14 54

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 35 14 15 9 9 7 12 60 22 671
2019 IN-01 35 13 15 9 10 5 12 58 23 365
2019 IN-02 28 21 23 11 6 8 4 55 19 53

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 31 14 13 10 9 11 12 59 25 671
2019 IN-01 32 14 14 10 11 8 11 57 26 365
2019 IN-02 19 19 28 13 8 8 6 43 24 53

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 27 14 13 13 15 7 10 50 34 671
2019 IN-01 29 15 13 13 14 6 10 52 32 366
2019 IN-02 13 25 19 15 21 4 4 41 39 53

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 56 14 7 2 3 7 11 85 7 669
2019 IN-01 55 13 8 2 5 6 10 82 9 365
2019 IN-02 55 17 13 2 2 4 8 81 4 53

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 63 8 5 3 4 7 9 85 9 671
2019 IN-01 63 8 5 4 6 7 8 83 12 366
2019 IN-02 75 6 8 0 2 2 8 90 2 53

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 62 8 5 3 4 4 15 86 8 671
2019 IN-01 61 8 5 4 5 4 15 83 11 365
2019 IN-02 68 13 8 0 2 0 9 90 2 53

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 14 25 18 22 20 1 0 40 42 669
2019 IN-01 15 23 16 23 22 1 0 38 46 364
2019 IN-02 15 47 6 17 15 0 0 62 32 53
2018 IN 9 25 21 19 24 1 1 35 44 714
2018 IN-01 8 27 17 18 27 1 2 36 47 265
2018 IN-02 16 29 15 21 18 1 0 46 39 68
2017 IN 12 30 18 19 21 0 1 42 40 816
2017 IN-01 14 30 16 18 21 1 1 44 40 570
2017 IN-02 11 40 13 23 13 0 0 51 36 75
2014 IN 12 31 19 21 16 0 1 44 37 833
2014 IN-01 16 27 15 24 17 0 1 44 41 231
2014 IN-02 17 40 19 15 8 0 0 58 23 52
2011 IN 12 28 23 19 15 2 1 42 35 1152
2011 IN-01 12 28 23 18 15 3 2 41 34 331
2011 IN-02 10 50 23 13 5 0 0 60 17 48

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 14 23 20 20 20 1 1 38 41 669
2019 IN-01 15 19 19 22 25 1 1 34 47 364
2019 IN-02 21 40 19 9 9 2 0 62 19 53
2018 IN 11 24 20 21 22 0 1 36 44 716
2018 IN-01 10 21 19 21 28 0 1 32 49 267
2018 IN-02 16 38 18 19 9 0 0 54 28 68
2017 IN 15 29 18 18 18 1 1 45 37 814
2017 IN-01 16 29 17 18 19 1 1 45 38 568
2017 IN-02 21 31 21 16 11 0 0 52 27 75
2014 IN 16 26 24 17 16 1 2 42 33 834
2014 IN-01 19 19 25 19 18 0 1 38 37 232
2014 IN-02 23 38 25 10 4 0 0 62 13 52

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 23 36 21 12 8 1 0 60 19 669
2019 IN-01 24 32 20 15 9 1 0 57 24 364
2019 IN-02 17 43 23 9 6 2 0 62 15 53
2018 IN 21 33 21 16 8 0 0 55 24 715
2018 IN-01 22 35 17 16 9 0 0 57 26 267
2018 IN-02 10 34 28 18 10 0 0 44 28 68
2017 IN 22 40 18 11 8 0 1 63 19 812
2017 IN-01 24 39 17 11 8 0 1 64 19 566
2017 IN-02 16 41 23 12 7 1 0 58 19 75
2014 IN 24 36 19 13 6 1 1 61 20 831
2014 IN-01 26 36 20 12 6 0 1 62 18 233
2014 IN-02 23 33 21 21 0 2 0 57 22 52
2011 IN 34 40 14 6 3 1 2 76 10 1154
2011 IN-01 39 38 13 5 3 2 1 78 8 331
2011 IN-02 20 47 27 2 2 2 0 68 4 48

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 9 22 20 20 18 9 2 35 43 673
2019 IN-01 10 19 19 22 20 9 1 32 47 367
2019 IN-02 6 37 30 17 7 4 0 44 25 54
2018 IN 7 17 24 24 19 7 1 27 46 725
2018 IN-01 7 14 22 27 21 7 2 23 52 269
2018 IN-02 10 29 29 25 7 0 0 39 32 69
2017 IN 8 24 23 19 17 7 2 35 40 819
2017 IN-01 9 22 23 20 17 7 2 34 41 571
2017 IN-02 8 38 16 25 11 1 1 47 36 76

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 31 31 14 13 9 1 1 64 22 669
2019 IN-01 33 30 15 11 9 1 1 64 21 364
2019 IN-02 23 36 11 19 9 0 2 60 29 53
2018 IN 28 31 14 12 13 1 1 61 25 715
2018 IN-01 31 30 10 12 14 1 1 62 27 267
2018 IN-02 27 30 10 18 15 0 0 57 33 67
2017 IN 30 29 17 13 10 0 1 60 23 818
2017 IN-01 31 28 16 13 11 0 1 60 24 571
2017 IN-02 21 29 20 15 15 0 0 51 29 75
2014 IN 29 32 16 13 9 1 1 61 22 831
2014 IN-01 31 32 16 11 10 0 0 63 21 231
2014 IN-02 21 37 12 21 10 0 0 58 31 52
2011 IN 31 33 16 11 7 0 2 65 18 1152
2011 IN-01 32 35 12 9 10 1 2 69 19 332
2011 IN-02 34 27 19 6 13 0 0 61 20 48

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 52 26 10 2 1 1 8 86 3 667
2019 IN-01 55 26 8 1 1 1 8 89 2 363
2019 IN-02 25 28 34 6 2 0 6 56 8 53
2018 IN 58 24 9 2 1 1 6 88 3 716
2018 IN-01 63 23 6 1 0 0 6 92 2 267
2018 IN-02 31 34 21 10 1 0 3 67 12 68
2017 IN 55 25 7 2 1 1 9 89 3 816
2017 IN-01 57 23 6 2 1 1 11 90 2 570
2017 IN-02 36 39 17 5 1 0 1 76 7 75
2014 IN 52 28 9 1 1 1 9 88 2 833
2014 IN-01 55 27 9 0 0 0 8 90 0 232
2014 IN-02 25 58 13 2 0 0 2 84 2 52
2011 IN 51 28 10 2 2 0 8 85 4 1152
2011 IN-01 52 27 9 2 1 0 9 87 3 332
2011 IN-02 25 33 30 4 4 0 2 60 9 47

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 32 19 9 6 14 4 15 63 26 670
2019 IN-01 31 18 11 6 16 3 15 60 27 364
2019 IN-02 33 19 9 9 19 0 11 58 31 54
2017 IN 38 21 8 5 11 3 14 71 19 818
2017 IN-01 40 20 8 5 11 3 13 72 19 571
2017 IN-02 26 22 12 8 18 0 13 56 30 76
2014 IN 40 22 10 4 8 3 13 74 14 841
2014 IN-01 42 20 9 4 11 2 11 72 18 236
2014 IN-02 37 15 10 6 4 2 27 73 14 52
2011 IN 32 27 12 8 9 3 9 67 19 1152
2011 IN-01 33 25 11 10 8 4 9 67 21 331
2011 IN-02 20 37 8 4 16 4 10 67 24 47

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 IN 23 46 31 664
2019 IN-01 24 43 33 364
2019 IN-02 28 46 26 54
2018 IN 24 45 32 710
2018 IN-01 23 46 31 265
2018 IN-02 26 49 25 68
2017 IN 17 49 34 811
2017 IN-01 16 49 35 565
2017 IN-02 17 55 28 75
2014 IN 22 49 28 832
2014 IN-01 26 44 30 234
2014 IN-02 15 52 33 52
2011 IN 23 47 29 1154
2011 IN-01 26 43 32 332
2011 IN-02 29 50 21 48

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 IN 21 11 37 13 3 15 150
2019 IN-01 14 7 45 14 2 17 84
2019 IN-02 0 40 40 0 0 20 15
2018 IN 24 11 35 13 5 11 170
2018 IN-01 22 5 37 19 8 8 59
2018 IN-02 16 21 32 5 11 16 19
2017 IN 32 4 27 19 4 14 138
2017 IN-01 27 6 30 18 6 13 89
2017 IN-02 23 0 23 38 0 15 13
2014 IN 30 12 18 27 9999 13 180
2014 IN-01 14 14 17 37 9999 19 59
2011 IN 23 10 19 24 9999 24 266
2011 IN-01 15 8 24 25 9999 29 84
2011 IN-02 22 38 24 8 9999 8 13
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 46 34 11 5 3 1 0 81 8 668
2019 IN-01 44 35 11 7 3 1 0 79 10 364
2019 IN-02 40 34 19 8 0 0 0 74 8 53
2018 IN 45 36 10 6 3 0 0 81 9 714
2018 IN-01 47 33 9 6 5 1 0 81 11 266
2018 IN-02 43 37 9 10 1 0 0 79 12 68
2017 IN 48 35 9 5 2 0 0 84 7 816
2017 IN-01 51 34 9 4 2 0 0 85 6 569
2017 IN-02 41 40 7 9 3 0 0 81 12 75
2014 IN 44 41 8 5 2 0 0 85 7 834
2014 IN-01 42 45 7 4 2 0 0 87 6 233
2014 IN-02 35 50 8 4 4 0 0 85 8 52
2011 IN 45 39 9 4 2 1 0 85 6 1152
2011 IN-01 45 36 10 5 2 1 0 82 8 330
2011 IN-02 45 49 5 2 0 0 0 93 2 48

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 24 36 19 12 6 2 0 62 19 672
2019 IN-01 24 36 19 13 7 2 0 61 20 366
2019 IN-02 22 30 24 17 7 0 0 52 24 54
2018 IN 21 38 19 12 8 1 0 60 20 721
2018 IN-01 25 34 18 10 10 1 0 60 21 268
2018 IN-02 13 41 17 20 9 0 0 54 29 69
2017 IN 24 39 18 12 5 2 1 64 18 815
2017 IN-01 27 39 17 10 5 1 1 68 15 568
2017 IN-02 15 37 19 21 5 3 0 53 27 75
2014 IN 27 41 16 9 5 1 0 69 15 844
2014 IN-01 31 38 14 10 5 1 0 70 15 235
2014 IN-02 17 51 9 13 9 0 0 68 23 53
2011 IN 30 37 16 10 5 2 0 69 15 1153
2011 IN-01 34 32 16 11 5 2 0 67 16 330
2011 IN-02 23 58 12 6 0 0 0 81 6 48

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 6 11 32 26 20 2 3 48 18 666
2019 IN-01 5 11 31 26 22 2 4 50 17 364
2019 IN-02 12 15 48 17 6 0 2 24 27 52
2018 IN 7 16 24 24 21 2 5 49 25 713
2018 IN-01 9 14 25 24 21 3 5 48 25 267
2018 IN-02 9 19 40 21 9 1 1 30 29 68
2017 IN 4 11 30 25 23 2 4 52 17 814
2017 IN-01 4 10 27 25 25 2 5 55 16 567
2017 IN-02 7 17 45 19 12 0 0 31 24 75
2014 IN 4 14 30 28 19 1 4 49 19 831
2014 IN-01 3 13 31 27 23 0 3 52 16 233
2014 IN-02 4 21 38 29 4 2 2 34 26 52
2011 IN 4 12 30 25 23 1 5 52 16 1152
2011 IN-01 4 11 28 24 25 2 7 54 16 331
2011 IN-02 9 15 54 14 4 2 2 18 25 48

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 6 14 26 24 25 3 2 52 21 665
2019 IN-01 6 12 29 23 25 3 2 50 19 364
2019 IN-02 6 18 27 31 12 4 2 46 25 51
2018 IN 11 18 22 18 25 3 4 45 32 715
2018 IN-01 15 15 21 17 26 3 3 46 31 267
2018 IN-02 10 22 32 19 12 3 1 32 34 68
2017 IN 7 13 25 21 27 4 4 52 21 812
2017 IN-01 7 11 24 21 29 5 4 54 19 567
2017 IN-02 8 27 27 19 18 0 1 37 36 74
2014 IN 8 14 26 22 24 2 4 49 24 829
2014 IN-01 8 16 26 18 28 1 3 48 25 231
2014 IN-02 6 13 29 35 13 2 2 50 20 52
2011 IN 6 13 24 21 27 4 5 53 20 1153
2011 IN-01 7 13 19 22 30 4 5 57 22 331
2011 IN-02 13 15 32 23 13 2 2 38 29 48

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 6 12 22 23 21 8 8 53 22 665
2019 IN-01 8 11 21 20 23 7 10 52 23 363
2019 IN-02 6 17 37 29 8 2 2 38 24 52
2018 IN 10 16 21 19 20 5 10 45 30 713
2018 IN-01 9 14 17 21 22 6 10 51 28 266
2018 IN-02 18 22 25 21 9 4 1 31 42 68
2017 IN 6 13 23 20 22 6 11 51 22 814
2017 IN-01 5 10 22 20 24 7 12 54 19 568
2017 IN-02 11 25 32 17 12 0 3 30 37 75
2014 IN 6 14 23 22 20 6 10 49 24 833
2014 IN-01 6 15 15 22 25 7 12 57 25 233
2014 IN-02 10 21 31 17 17 0 4 36 32 52
2011 IN 6 12 20 18 25 8 12 53 22 1151
2011 IN-01 8 11 17 19 23 8 15 54 24 330
2011 IN-02 9 15 37 21 12 2 4 35 26 48

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 3 6 17 34 31 3 7 71 10 667
2019 IN-01 3 5 18 30 34 3 8 71 10 364
2019 IN-02 2 15 21 49 11 0 2 62 17 53
2018 IN 3 8 21 25 32 2 8 64 13 715
2018 IN-01 3 6 22 27 32 2 8 65 10 267
2018 IN-02 7 13 34 26 18 0 1 45 21 68
2017 IN 2 6 19 32 31 2 7 70 9 813
2017 IN-01 2 5 17 30 35 3 7 73 8 566
2017 IN-02 1 16 31 39 11 1 1 51 18 75
2014 IN 3 6 21 37 26 1 6 68 10 834
2014 IN-01 2 6 17 34 32 2 7 73 8 233
2014 IN-02 4 4 29 48 13 0 2 63 8 52
2011 IN 3 7 20 28 32 3 8 66 11 1152
2011 IN-01 4 6 15 27 35 3 10 71 12 330
2011 IN-02 0 10 40 31 17 0 2 49 10 48

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 5 10 20 26 29 3 8 61 17 665
2019 IN-01 5 10 18 24 32 3 8 63 16 364
2019 IN-02 10 17 35 23 10 4 2 35 29 52
2018 IN 7 14 22 20 29 2 7 54 22 713
2018 IN-01 7 11 21 21 31 2 7 57 19 267
2018 IN-02 12 29 31 15 10 3 0 26 42 68
2017 IN 5 10 21 23 31 3 8 60 16 814
2017 IN-01 3 8 20 23 34 3 8 64 13 567
2017 IN-02 13 23 32 19 11 0 3 30 37 75
2014 IN 5 12 23 25 27 1 7 57 18 831
2014 IN-01 4 6 22 24 33 1 9 64 11 232
2014 IN-02 8 23 25 27 17 0 0 44 31 52
2011 IN 3 7 20 23 32 3 12 65 12 1152
2011 IN-01 5 7 15 23 34 5 13 68 14 330
2011 IN-02 9 13 39 22 13 2 2 37 22 48

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 12 14 22 20 20 8 5 46 30 665
2019 IN-01 13 15 22 17 20 7 6 43 32 362
2019 IN-02 6 19 29 33 10 0 4 44 26 52
2018 IN 14 18 21 16 20 5 6 40 36 714
2018 IN-01 19 20 18 15 15 6 6 35 44 266
2018 IN-02 19 24 24 24 7 3 0 32 44 68
2017 IN 8 10 22 21 26 7 6 55 21 813
2017 IN-01 7 11 20 20 29 7 7 57 20 566
2017 IN-02 13 12 33 27 11 1 3 39 26 75
2014 IN 8 13 20 19 24 7 7 51 26 832
2014 IN-01 11 15 17 19 27 3 9 51 29 232
2014 IN-02 8 13 33 31 10 4 2 43 22 52
2011 IN 9 11 22 18 24 8 7 50 24 1151
2011 IN-01 11 10 23 15 26 8 7 48 25 330
2011 IN-02 4 20 34 22 18 0 2 40 25 48

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 6 15 28 20 21 6 4 46 23 666
2019 IN-01 8 14 27 18 24 4 4 46 25 364
2019 IN-02 2 19 44 17 8 8 2 28 23 52
2018 IN 11 19 24 18 18 4 6 40 33 715
2018 IN-01 14 18 19 20 18 5 4 42 36 267
2018 IN-02 12 26 37 18 4 1 1 23 39 68
2017 IN 7 12 25 20 25 4 7 50 22 815
2017 IN-01 7 12 22 20 27 4 7 54 21 568
2017 IN-02 12 17 37 17 13 0 3 32 30 75
2014 IN 7 13 29 20 18 4 7 44 23 832
2014 IN-01 8 13 25 21 24 3 7 49 23 233
2014 IN-02 6 25 29 27 12 2 0 39 31 52

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 7 14 32 26 18 2 2 46 22 666
2019 IN-01 9 15 32 23 18 2 1 42 25 364
2019 IN-02 11 21 43 15 9 0 0 25 32 53

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 13 29 22 18 10 6 0 46 30 668
2019 IN-01 11 29 24 18 10 7 0 44 31 366
2019 IN-02 9 28 22 22 17 2 0 38 40 54

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 36 28 9 10 10 4 2 69 22 669
2019 IN-01 36 28 10 10 10 3 2 68 22 364
2019 IN-02 26 42 8 9 9 4 2 72 20 53
2018 IN 31 25 13 13 14 3 2 58 28 719
2018 IN-01 31 25 11 11 18 3 1 58 30 268
2018 IN-02 20 35 14 19 12 0 0 55 30 69
2017 IN 34 28 12 12 8 3 1 66 21 817
2017 IN-01 37 27 12 11 9 3 2 67 20 569
2017 IN-02 20 33 13 22 9 1 1 54 32 76
2014 IN 34 28 15 11 7 4 1 65 20 839
2014 IN-01 38 27 15 9 8 2 0 67 18 235
2014 IN-02 27 25 19 21 8 0 0 52 29 52

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 41 36 9 8 4 0 2 79 12 668
2019 IN-01 40 37 8 9 4 0 2 79 13 364
2019 IN-02 28 49 9 8 4 0 2 79 12 53
2018 IN 34 38 10 10 4 2 2 75 15 723
2018 IN-01 37 37 7 11 6 1 0 75 17 268
2018 IN-02 23 48 12 12 6 0 0 71 17 69
2017 IN 39 38 9 7 3 2 1 80 11 817
2017 IN-01 42 36 9 6 3 2 1 81 9 569
2017 IN-02 26 43 9 17 4 0 0 70 21 76
2014 IN 37 39 12 7 2 1 1 77 10 839
2014 IN-01 38 44 10 5 2 0 0 83 7 234
2014 IN-02 26 36 21 13 4 0 0 62 17 53

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 27 32 21 7 5 4 4 64 14 669
2019 IN-01 26 29 21 9 7 4 4 60 17 364
2019 IN-02 30 43 15 4 6 0 2 75 10 53
2018 IN 19 32 25 8 6 6 4 56 16 723
2018 IN-01 19 32 23 8 10 5 3 56 19 268
2018 IN-02 17 43 20 7 10 1 0 62 18 69

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 28 32 16 11 7 5 1 64 19 674
2019 IN-01 30 30 16 11 8 4 1 63 20 367
2019 IN-02 26 41 20 7 6 0 0 67 13 54
2018 IN 30 33 17 10 7 4 0 65 17 725
2018 IN-01 30 32 14 10 11 3 0 64 21 269
2018 IN-02 25 35 17 16 4 3 0 61 21 69
2017 IN 34 35 14 7 5 4 1 73 12 817
2017 IN-01 37 33 13 7 5 5 1 74 13 569
2017 IN-02 29 33 20 7 9 3 0 64 16 76
2014 IN 33 36 15 7 2 6 1 74 10 844
2014 IN-01 38 35 13 8 3 3 0 75 11 236
2014 IN-02 19 49 25 4 0 0 4 71 4 53
2011 IN 35 32 14 8 4 5 1 72 13 1152
2011 IN-01 42 29 13 10 4 3 0 73 14 331
2011 IN-02 15 41 17 13 4 9 0 62 19 48

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 36 30 13 6 6 9 2 73 13 671
2019 IN-01 38 28 11 6 7 8 2 74 14 364
2019 IN-02 22 50 20 4 2 0 2 74 6 54
2018 IN 33 29 18 7 6 7 1 67 14 724
2018 IN-01 35 30 14 8 7 7 0 69 16 269
2018 IN-02 26 22 28 12 7 4 1 51 20 69
2017 IN 35 30 15 4 5 8 4 73 10 819
2017 IN-01 38 26 14 4 5 9 4 74 10 571
2017 IN-02 28 33 16 5 11 5 3 66 17 76
2014 IN 36 30 15 4 4 10 2 74 8 844
2014 IN-01 40 31 12 4 3 8 1 79 8 236
2014 IN-02 32 34 21 8 0 4 2 70 8 53

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 45 30 11 9 5 0 0 75 14 672
2019 IN-01 45 30 9 10 6 0 0 75 16 366
2019 IN-02 39 33 20 6 2 0 0 72 7 54
2018 IN 38 34 12 10 6 0 0 72 16 725
2018 IN-01 38 30 14 9 8 1 0 69 17 269
2018 IN-02 30 38 14 7 10 0 0 68 17 69
2017 IN 43 35 10 7 4 0 0 78 12 817
2017 IN-01 45 33 10 7 4 0 1 79 11 569
2017 IN-02 33 37 16 9 5 0 0 70 14 76
2014 IN 44 37 9 5 4 0 0 81 9 843
2014 IN-01 46 36 7 6 5 0 0 83 10 236
2014 IN-02 42 32 19 4 4 0 0 74 8 53
2011 IN 47 33 10 6 4 1 0 81 10 1150
2011 IN-01 56 26 9 6 3 0 0 81 10 331
2011 IN-02 38 40 11 9 2 0 0 78 11 48

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 22 23 18 9 9 12 6 56 22 668
2019 IN-01 24 21 19 10 10 12 5 53 24 363
2019 IN-02 17 45 9 13 9 4 2 66 24 53
2018 IN 12 21 23 15 11 10 7 41 32 719
2018 IN-01 12 18 20 15 15 13 7 38 38 266
2018 IN-02 9 24 26 24 15 3 0 33 39 68
2017 IN 19 24 20 12 9 8 8 51 25 817
2017 IN-01 20 25 18 11 9 8 9 54 24 571
2017 IN-02 13 25 21 20 16 4 1 40 38 76
2014 IN 20 27 18 12 7 7 8 56 22 842
2014 IN-01 23 31 17 7 9 7 6 61 19 236
2014 IN-02 6 30 21 30 6 2 6 39 39 53

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 28 32 15 9 8 5 2 65 19 671
2019 IN-01 26 30 15 10 10 5 2 61 22 365
2019 IN-02 30 39 13 13 4 2 0 70 17 54
2018 IN 26 33 15 12 9 4 2 62 23 722
2018 IN-01 28 34 13 12 11 2 0 63 24 268
2018 IN-02 20 43 13 13 10 0 0 64 23 69
2017 IN 30 35 11 10 6 5 3 70 18 818
2017 IN-01 32 34 10 10 7 5 3 72 18 570
2017 IN-02 25 37 13 16 5 4 0 64 22 76
2014 IN 32 32 13 9 7 5 2 69 16 844
2014 IN-01 35 29 13 8 9 6 0 68 18 235
2014 IN-02 38 26 15 13 8 0 0 64 21 53
2011 IN 30 34 10 9 8 6 2 70 19 1151
2011 IN-01 33 35 8 9 7 7 1 74 17 332
2011 IN-02 27 42 19 9 2 2 0 70 11 48

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 26 30 23 10 7 4 1 59 17 672
2019 IN-01 25 31 21 10 8 3 1 59 19 366
2019 IN-02 22 28 35 9 6 0 0 50 15 54
2018 IN 25 31 23 9 9 2 1 57 19 722
2018 IN-01 26 31 21 7 13 1 0 58 20 268
2018 IN-02 20 28 32 9 12 0 0 48 20 69

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 17 21 16 15 16 13 1 45 37 670
2019 IN-01 18 22 15 15 17 12 1 46 37 366
2019 IN-02 17 15 24 17 20 7 0 34 40 54
2018 IN 16 19 16 16 19 12 1 41 40 721
2018 IN-01 18 20 16 15 22 10 0 42 40 267
2018 IN-02 10 29 17 19 17 7 0 42 39 69
2017 IN 14 22 15 16 19 12 1 42 40 818
2017 IN-01 16 21 14 16 18 14 2 43 40 570
2017 IN-02 11 26 17 12 28 7 0 39 42 76
2014 IN 17 23 18 16 15 11 1 45 35 845
2014 IN-01 17 23 19 16 14 10 0 45 34 236
2014 IN-02 13 21 11 28 21 4 2 36 52 53
2011 IN 18 22 17 14 14 14 1 48 33 1147
2011 IN-01 22 20 18 11 11 15 2 51 27 331
2011 IN-02 17 24 17 21 15 6 0 44 39 48

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 41 43 4 8 4 0 0 84 11 667
2019 IN-01 44 43 5 6 3 0 0 86 9 363
2019 IN-02 17 60 4 13 6 0 0 77 19 53
2017 IN 40 41 3 12 4 0 0 81 16 814
2017 IN-01 43 38 3 11 4 0 0 82 15 568
2017 IN-02 15 56 7 19 4 0 0 71 23 75
2014 IN 36 45 5 10 4 0 0 81 14 824
2014 IN-01 41 40 5 10 3 0 0 81 14 231
2014 IN-02 13 60 6 21 0 0 0 73 21 52
2011 IN 46 40 4 8 2 0 0 86 10 1155
2011 IN-01 49 39 3 6 2 0 0 89 8 332
2011 IN-02 38 40 6 15 0 0 0 78 15 48

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 38 34 9 9 4 0 6 76 14 664
2019 IN-01 39 35 9 9 4 0 5 78 13 360
2019 IN-02 32 45 8 9 2 0 4 80 12 53
2017 IN 36 29 10 10 6 0 9 72 17 816
2017 IN-01 38 29 10 10 5 0 9 73 16 570
2017 IN-02 41 27 12 11 4 0 5 72 15 75
2014 IN 34 32 10 10 7 0 8 71 17 830
2014 IN-01 32 36 9 10 6 0 7 73 18 233
2014 IN-02 38 33 6 15 6 0 2 73 22 52
2011 IN 36 30 9 11 7 0 8 71 20 1152
2011 IN-01 40 30 7 13 7 0 4 72 20 330
2011 IN-02 35 36 6 15 4 0 4 74 20 48

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 38 33 12 12 5 0 0 72 17 669
2019 IN-01 39 32 10 13 5 0 1 71 18 364
2019 IN-02 36 30 13 17 4 0 0 66 21 53
2017 IN 36 36 10 12 5 0 0 72 18 817
2017 IN-01 37 36 9 12 6 0 0 73 17 570
2017 IN-02 36 36 11 15 3 0 0 72 17 75
2014 IN 33 38 11 11 6 0 1 72 17 834
2014 IN-01 36 36 8 11 6 0 2 74 18 233
2014 IN-02 27 38 19 15 0 0 0 65 15 52

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 75 13 2 2 1 1 7 95 3 668
2019 IN-01 73 15 2 2 1 1 6 95 3 363
2019 IN-02 77 9 2 2 0 0 9 96 2 53
2017 IN 70 11 4 2 2 0 10 91 4 814
2017 IN-01 70 11 4 2 2 0 11 91 4 570
2017 IN-02 73 8 7 3 4 0 5 86 7 74
2014 IN 73 10 3 1 1 0 12 94 3 832
2014 IN-01 70 8 5 1 2 0 14 91 4 232
2014 IN-02 79 13 6 2 0 0 0 92 2 52
2011 IN 75 9 2 1 1 0 11 95 3 1154
2011 IN-01 72 9 2 1 1 1 15 95 3 331
2011 IN-02 70 19 6 0 0 0 6 94 0 48

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 73 10 4 3 2 1 6 90 5 669
2019 IN-01 71 12 5 3 2 1 6 88 6 364
2019 IN-02 77 6 6 0 2 2 8 92 2 53
2017 IN 74 9 6 2 3 0 6 89 5 819
2017 IN-01 75 8 6 1 3 0 6 89 5 571
2017 IN-02 70 13 4 4 3 0 7 89 7 76
2014 IN 76 11 4 3 1 0 5 92 4 842
2014 IN-01 75 10 6 3 1 0 4 89 4 235
2014 IN-02 75 11 8 4 0 0 2 88 4 53
2011 IN 78 9 4 3 2 1 3 91 5 1151
2011 IN-01 79 11 3 2 2 2 2 93 4 330
2011 IN-02 70 15 4 4 2 0 4 89 7 48

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 80 10 3 1 1 0 4 94 2 671
2019 IN-01 78 11 4 1 2 0 4 93 3 365
2019 IN-02 81 7 0 0 2 0 9 98 2 54
2017 IN 84 7 3 1 2 0 3 94 3 816
2017 IN-01 84 7 3 1 2 0 3 94 3 569
2017 IN-02 83 5 4 3 1 0 4 92 4 76
2014 IN 84 9 2 2 2 0 3 95 3 841
2014 IN-01 84 7 3 2 1 0 3 93 3 236
2014 IN-02 85 6 0 6 0 2 2 94 6 52
2011 IN 85 7 2 1 2 0 3 95 3 1153
2011 IN-01 85 7 3 1 1 1 2 95 2 331
2011 IN-02 87 2 2 0 5 0 4 93 5 48

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 37 14 7 5 6 25 6 74 16 665
2019 IN-01 34 14 7 6 8 25 5 68 21 362
2019 IN-02 33 15 12 4 8 27 2 68 16 52

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 22 48 11 12 6 1 0 71 18 671
2019 IN-01 22 47 12 12 7 1 0 69 19 367
2019 IN-02 24 59 6 7 4 0 0 83 11 54

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 36 30 14 6 3 11 0 74 10 669
2019 IN-01 37 27 14 6 5 11 0 72 12 366
2019 IN-02 44 31 19 4 0 2 0 77 4 54

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 21 79 666
2019 IN-01 22 78 365
2019 IN-02 24 76 54
2018 IN 21 79 722
2018 IN-01 24 76 267
2018 IN-02 23 77 69

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 36 64 138
2019 IN-01 33 67 79
2019 IN-02 46 54 13
2018 IN 34 66 128
2018 IN-01 37 63 57
2018 IN-02 43 57 14

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 61 39 138
2018 IN 68 32 142
2018 IN-01 74 26 62
2018 IN-02 47 53 15

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 4 96 138
2018 IN 6 94 123
2018 IN-01 0 100 55
2018 IN-02 46 54 13

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 0 100 138
2019 IN-01 0 100 79
2019 IN-02 0 100 13
2018 IN 0 100 123
2018 IN-01 0 100 55
2018 IN-02 0 100 13

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 38 62 138
2018 IN 44 56 133

Question 59g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 6 94 138

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 42 58 138
2019 IN-01 47 53 79
2019 IN-02 38 62 13
2018 IN 46 54 135

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 40 60 138
2018 IN 41 59 131

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 34 66 138
2018 IN 30 70 128
2018 IN-01 30 70 56
2018 IN-02 38 62 13

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 40 60 138
2018 IN 41 59 133

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 25 75 138
2018 IN 23 77 128

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 59 41 138
2019 IN-01 62 38 79
2019 IN-02 46 54 13
2018 IN 50 50 135
2018 IN-01 52 48 58
2018 IN-02 62 38 13

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 32 68 138
2018 IN 31 69 127

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 13 87 138
2019 IN-01 11 89 79
2019 IN-02 38 62 13
2018 IN 22 78 129
2018 IN-01 18 82 56
2018 IN-02 43 57 14

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 24 76 138
2019 IN-01 24 76 79
2019 IN-02 46 54 13
2018 IN 27 73 127

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 48 52 138
2018 IN 50 50 133

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 41 59 138
2019 IN-01 44 56 79
2019 IN-02 46 54 13
2018 IN 33 67 129

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 17 83 138
2018 IN 13 87 125

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 56 44 138
2018 IN 55 45 137
2018 IN-01 45 55 58
2018 IN-02 54 46 13

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 15 85 138
2018 IN 20 80 127

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 4 96 138
2018 IN 7 93 123

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 23 77 138
2018 IN 25 75 127

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 9 91 138
2018 IN 12 88 124

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 5 95 138
2019 IN-01 9 91 79
2019 IN-02 0 100 13
2018 IN 10 90 125
2018 IN-01 16 84 57
2018 IN-02 0 100 12

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 15 85 138
2018 IN 23 77 123

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 13 87 138
2018 IN 10 90 122

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 28 72 138
2018 IN 43 57 129
2018 IN-01 49 51 59
2018 IN-02 43 57 14

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 9 91 128
2018 IN 16 84 115

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 24 76 128
2018 IN 28 72 116

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 10 90 128
2018 IN 16 84 112
2018 IN-01 12 88 49
2018 IN-02 38 62 13

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IN 8 92 110

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 13 87 128
2018 IN 15 85 110
2018 IN-01 12 88 49
2018 IN-02 42 58 12

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 5 95 128
2018 IN 5 95 110

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IN 0 100 109
2018 IN-01 0 100 48
2018 IN-02 0 100 12

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 20 80 128
2018 IN 19 81 112

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 16 84 128
2019 IN-01 17 83 71
2019 IN-02 0 100 12
2018 IN 19 81 111

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 30 70 128
2018 IN 36 64 114

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 9 91 128
2018 IN 5 95 109

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 46 54 128
2018 IN 49 51 118

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IN 6 94 109

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 62 38 128
2018 IN 59 41 122
2018 IN-01 63 37 51
2018 IN-02 53 47 15

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 5 95 128

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 24 76 128
2018 IN 17 83 110

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 18 82 659
2019 IN-01 19 81 359
2019 IN-02 28 72 53

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 14 11 15 8 9 35 9 43 30 656
2019 IN-01 14 10 15 8 11 32 9 42 33 359
2019 IN-02 24 16 22 14 12 10 2 45 30 50
2018 IN 12 13 19 9 9 32 6 40 30 712
2018 IN-01 11 17 14 9 12 34 3 44 34 265
2018 IN-02 15 18 18 14 11 21 3 44 32 66
2017 IN 13 16 15 7 7 35 8 50 25 816
2017 IN-01 13 15 15 6 6 37 8 51 23 570
2017 IN-02 9 21 18 12 17 16 7 39 37 76
2014 IN 11 16 20 8 6 33 7 44 23 841
2014 IN-01 11 17 17 9 6 31 8 47 25 236
2014 IN-02 4 13 25 13 10 27 8 26 35 52

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 28 23 16 7 6 18 2 63 17 657
2019 IN-01 30 21 18 8 7 15 2 60 18 359
2019 IN-02 30 28 12 14 8 8 0 63 24 50
2018 IN 23 27 20 6 9 14 2 58 18 710
2018 IN-01 22 29 17 6 12 14 1 60 21 266
2018 IN-02 20 25 26 9 11 9 0 49 22 65
2017 IN 25 28 15 7 6 15 3 65 16 815
2017 IN-01 27 27 15 6 6 16 3 67 14 569
2017 IN-02 17 36 11 17 11 7 3 58 30 76
2014 IN 25 31 18 6 4 15 1 67 12 846
2014 IN-01 28 29 19 7 4 12 1 66 12 236
2014 IN-02 15 38 28 8 6 4 2 56 14 53
2011 IN 35 30 15 5 3 11 1 74 9 1149
2011 IN-01 40 29 14 4 2 10 1 77 7 330
2011 IN-02 25 33 22 9 2 9 0 63 12 46

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 11 89 669
2018 IN 10 90 720
2018 IN-01 12 88 267
2018 IN-02 9 91 69

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 32 68 72
2018 IN 19 81 59

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 71 29 72
2018 IN 91 9 67

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 0 100 72
2018 IN 0 100 56

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 35 65 72
2018 IN 26 74 58

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 26 74 72
2018 IN 20 80 59

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 25 75 72
2018 IN 24 76 58

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 15 85 72
2018 IN 16 84 56

Question 68d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 14 86 72
2018 IN 16 84 56

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 24 76 72
2018 IN 28 72 57

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 32 68 72
2018 IN 18 82 56

Question 68i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 8 92 72

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 14 86 72
2018 IN 26 74 57

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 0 100 72
2018 IN 0 100 55

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 21 79 72
2018 IN 30 70 60

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 0 100 72

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 25 75 72
2018 IN 41 59 59

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 33 67 72
2018 IN 48 52 62

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 18 82 72
2018 IN 12 88 57

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 15 85 72
2018 IN 34 66 59

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IN 11 89 57

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IN 17 83 58

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 13 88 72
2018 IN 11 89 56

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 53 47 72
2018 IN 43 57 61

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IN 10 90 48

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IN 0 100 46

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IN 0 100 46

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IN 26 74 47

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IN 24 76 49

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IN 46 54 50

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IN 57 43 53

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IN 0 100 46

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IN 75 25 53

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IN 17 83 48

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 11 89 670

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 14 10 18 5 6 40 8 46 20 657
2019 IN-01 15 10 18 6 6 38 7 45 22 357
2019 IN-02 25 15 33 2 4 13 8 51 7 52
2018 IN 13 13 19 5 6 38 6 46 19 709
2018 IN-01 13 13 17 7 8 37 4 45 26 265
2018 IN-02 15 17 18 3 8 33 6 53 18 66
2017 IN 14 15 18 2 4 40 7 55 12 812
2017 IN-01 14 13 17 2 3 43 8 55 11 566
2017 IN-02 13 26 25 5 7 20 4 52 16 76
2014 IN 12 14 21 3 3 40 6 49 12 840
2014 IN-01 11 15 21 3 4 39 6 48 14 236
2014 IN-02 10 13 29 6 4 33 6 38 16 52

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 30 22 15 4 5 22 2 68 11 657
2019 IN-01 32 23 14 5 6 19 1 68 14 357
2019 IN-02 33 25 27 4 2 8 2 64 6 52
2018 IN 26 27 16 5 6 18 2 66 13 709
2018 IN-01 27 29 13 6 9 16 1 67 18 266
2018 IN-02 21 29 20 5 8 17 2 61 15 66
2017 IN 29 27 15 3 3 20 3 72 8 813
2017 IN-01 31 25 15 3 3 21 2 73 8 567
2017 IN-02 24 37 18 7 4 8 3 68 12 76
2014 IN 26 30 15 4 2 20 2 73 7 843
2014 IN-01 25 35 19 3 3 14 1 70 7 236
2014 IN-02 28 34 17 4 2 13 2 73 7 53
2011 IN 39 29 13 3 2 13 1 80 6 1154
2011 IN-01 41 29 15 3 1 10 0 79 5 331
2011 IN-02 28 39 8 9 2 13 0 78 13 47

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 19 81 669
2019 IN-01 23 77 366
2019 IN-02 17 83 54
2017 IN 18 82 816
2017 IN-01 16 84 570
2017 IN-02 15 85 75
2014 IN 16 84 836
2014 IN-01 19 81 236
2014 IN-02 10 90 52

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IN 80 20 126
2017 IN 74 26 144
2017 IN-01 75 25 93
2017 IN-02 73 27 11
2014 IN 79 21 137
2014 IN-01 86 14 44

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 42 28 10 11 10 0 0 69 21 101
2017 IN 43 28 4 14 8 3 0 74 22 106
2017 IN-01 46 28 1 14 7 3 0 76 22 69
2014 IN 41 36 4 11 6 1 1 78 18 108
2014 IN-01 36 44 3 10 5 0 3 82 16 39
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 36 29 16 8 7 3 1 67 16 671
2019 IN-01 36 28 16 8 8 3 1 67 17 365
2019 IN-02 35 31 19 6 7 2 0 68 13 54
2018 IN 37 29 16 8 8 3 1 68 16 720
2018 IN-01 38 29 14 7 9 3 1 69 17 266
2018 IN-02 30 33 12 13 10 1 0 65 24 69
2017 IN 41 28 15 8 6 2 0 71 14 817
2017 IN-01 44 27 14 7 5 2 1 73 13 570
2017 IN-02 32 32 18 11 7 1 0 64 17 76

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 8 33 14 33 10 2 0 42 44 49
2019 IN-02 4 36 13 36 9 2 0 41 45 45

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 18 33 21 13 9 6 0 55 23 673
2019 IN-01 18 32 20 14 11 4 0 52 26 367
2019 IN-02 9 41 26 19 6 0 0 50 24 54
2018 IN 17 30 21 12 12 7 1 51 26 723
2018 IN-01 23 25 20 12 15 6 0 51 28 268
2018 IN-02 6 41 17 20 13 1 1 48 34 69
2017 IN 16 31 22 14 11 6 1 50 27 818
2017 IN-01 17 30 22 13 12 5 0 50 27 571
2017 IN-02 11 32 22 22 11 1 1 43 34 76

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 17 25 21 16 13 6 2 46 31 668
2019 IN-01 18 24 21 16 14 6 1 45 33 365
2019 IN-02 9 26 28 24 9 2 2 37 35 54
2018 IN 16 26 18 19 16 3 2 44 36 723
2018 IN-01 19 24 17 16 20 4 0 45 38 268
2018 IN-02 7 28 20 25 17 3 0 36 43 69
2017 IN 16 29 22 15 13 3 3 47 30 818
2017 IN-01 17 27 22 16 12 4 2 47 30 571
2017 IN-02 11 25 28 17 18 1 0 36 36 76

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 33 30 18 9 8 1 0 64 18 671
2019 IN-01 28 33 19 9 10 1 1 62 19 367
2019 IN-02 24 33 17 17 9 0 0 57 26 54
2018 IN 28 24 22 12 13 0 1 52 26 723
2018 IN-01 29 25 20 12 12 1 2 55 25 268
2018 IN-02 29 23 25 9 14 0 0 52 23 69
2017 IN 31 25 22 11 11 0 1 56 22 816
2017 IN-01 33 24 21 10 11 1 1 57 22 569
2017 IN-02 22 36 21 13 8 0 0 58 21 76

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 47 26 16 5 3 0 2 75 9 672
2019 IN-01 48 26 17 4 4 1 1 75 7 367
2019 IN-02 9 37 31 13 7 0 2 47 21 54
2018 IN 42 29 17 5 3 0 4 74 9 722
2018 IN-01 43 32 15 3 3 0 4 79 6 267
2018 IN-02 20 25 29 19 7 0 0 45 26 69
2017 IN 47 28 14 5 2 0 3 78 8 815
2017 IN-01 50 28 14 4 1 0 3 80 6 569
2017 IN-02 25 35 17 15 7 0 1 61 22 75

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 51 25 12 4 3 1 4 79 8 671
2019 IN-01 53 24 11 4 3 1 5 81 7 366
2019 IN-02 19 42 21 11 4 4 0 63 16 53
2018 IN 46 24 13 5 2 1 8 77 9 722
2018 IN-01 50 24 12 3 3 1 8 81 6 267
2018 IN-02 32 20 28 14 6 0 0 52 20 69
2017 IN 50 25 13 4 2 1 5 80 6 814
2017 IN-01 52 23 13 3 2 1 5 80 6 568
2017 IN-02 35 32 21 7 4 0 1 68 11 75

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 55 19 12 6 3 2 3 79 9 672
2019 IN-01 56 21 11 4 4 2 3 80 8 366
2019 IN-02 19 26 30 15 7 0 4 46 23 54
2018 IN 50 22 11 4 3 3 7 80 8 723
2018 IN-01 52 24 13 3 1 1 5 81 5 268
2018 IN-02 25 28 26 13 9 0 0 52 22 69
2017 IN 59 20 8 4 1 4 5 86 6 816
2017 IN-01 61 18 8 3 1 4 5 87 5 569
2017 IN-02 25 45 14 11 3 0 3 72 14 76

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 62 15 8 3 2 1 10 86 5 671
2019 IN-01 61 14 7 3 2 0 11 86 6 366
2019 IN-02 57 21 15 2 0 0 6 82 2 53
2018 IN 57 15 8 2 2 1 15 86 5 722
2018 IN-01 62 13 8 2 2 1 12 86 5 268
2018 IN-02 51 20 7 1 0 1 19 89 2 69
2017 IN 62 15 6 2 1 1 13 90 4 813
2017 IN-01 63 14 5 2 1 1 14 90 4 567
2017 IN-02 54 25 9 0 3 0 9 87 3 76

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 33 26 19 11 10 0 1 60 21 671
2019 IN-01 33 23 21 11 11 0 1 57 22 366
2019 IN-02 21 34 17 11 15 0 2 56 27 53
2018 IN 28 29 19 10 12 0 2 58 23 725
2018 IN-01 28 27 18 12 14 0 1 56 26 269
2018 IN-02 28 32 22 7 10 0 1 60 18 69
2017 IN 32 30 17 10 9 0 0 63 20 816
2017 IN-01 32 30 18 10 9 0 1 63 19 568
2017 IN-02 25 32 21 9 13 0 0 57 22 76

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 32 25 19 10 8 1 4 60 20 673
2019 IN-01 31 23 20 11 9 2 3 57 21 367
2019 IN-02 24 37 19 11 7 0 2 62 19 54
2018 IN 30 22 20 11 11 2 4 55 24 724
2018 IN-01 29 22 21 12 13 1 2 52 26 269
2018 IN-02 23 20 30 16 10 0 0 43 26 69
2017 IN 31 27 21 11 7 1 3 59 19 816
2017 IN-01 33 25 22 10 7 1 3 59 18 568
2017 IN-02 20 36 22 16 7 0 0 55 22 76

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 39 27 15 8 5 2 3 70 14 672
2019 IN-01 39 26 15 8 6 2 4 69 15 367
2019 IN-02 24 37 24 9 4 0 2 62 13 54
2018 IN 37 24 15 10 6 3 6 66 18 723
2018 IN-01 40 24 14 6 10 0 6 68 17 268
2018 IN-02 22 30 25 16 6 1 0 53 22 69
2017 IN 43 27 16 7 4 1 3 73 11 816
2017 IN-01 46 24 15 6 4 1 3 74 10 568
2017 IN-02 26 26 30 12 5 0 0 53 17 76

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 44 28 14 7 5 0 1 74 12 672
2019 IN-01 44 29 13 7 6 0 1 74 13 367
2019 IN-02 26 31 30 6 6 0 2 58 11 54
2018 IN 42 30 12 7 5 1 2 74 13 723
2018 IN-01 47 26 9 8 8 1 1 75 16 268
2018 IN-02 32 26 22 13 6 0 1 59 19 69
2017 IN 47 29 12 7 4 0 1 77 11 817
2017 IN-01 50 25 12 6 4 1 2 77 10 570
2017 IN-02 29 37 18 9 7 0 0 66 16 76

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IN 39 25 12 10 13 0 1 65 23 672
2019 IN-01 38 23 13 12 13 0 1 62 25 367
2019 IN-02 28 35 11 7 17 0 2 64 25 54
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Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses