2019 Public Service Employee Survey Results by Theme for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - AP-FIN

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 34 45 13 6 2 0 0 79 8 129
2019 AP-FIN-00 29 29 35 6 0 0 0 59 6 17
2019 AP-FIN-01 36 50 5 9 0 0 0 86 9 22
2019 AP-FIN-02 36 36 16 9 2 0 0 73 11 44
2019 AP-FIN-03 36 55 5 2 2 0 0 90 5 42
2018 AP-FIN 38 44 11 3 4 0 0 82 7 140
2018 AP-FIN-02 34 39 20 5 2 0 0 73 7 44
2018 AP-FIN-03 38 51 8 2 2 0 0 89 4 53
2017 AP-FIN 38 48 10 4 1 0 0 85 5 144
2017 AP-FIN-00 35 58 8 0 0 0 0 92 0 26
2017 AP-FIN-01 58 27 8 4 4 0 0 85 8 26
2017 AP-FIN-02 30 51 11 8 0 0 0 81 8 37
2017 AP-FIN-03 35 50 11 4 0 0 0 85 4 54

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 28 46 15 9 2 0 0 74 12 129
2019 AP-FIN-00 29 41 18 12 0 0 0 71 12 17
2019 AP-FIN-01 27 55 9 5 5 0 0 82 9 22
2019 AP-FIN-02 39 36 7 16 2 0 0 75 18 44
2019 AP-FIN-03 19 55 19 5 2 0 0 74 7 42
2018 AP-FIN 34 44 13 7 1 1 0 78 9 140
2018 AP-FIN-02 32 36 16 14 2 0 0 68 16 44
2018 AP-FIN-03 30 47 17 6 0 0 0 77 6 53
2017 AP-FIN 33 46 12 6 1 0 0 80 8 144
2017 AP-FIN-00 35 46 8 12 0 0 0 81 12 26
2017 AP-FIN-01 50 38 0 4 8 0 0 88 12 26
2017 AP-FIN-02 30 48 16 5 0 0 0 78 5 37
2017 AP-FIN-03 28 48 19 6 0 0 0 76 6 54

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 42 41 14 2 1 0 0 83 3 128
2019 AP-FIN-00 35 47 18 0 0 0 0 82 0 17
2019 AP-FIN-01 36 50 14 0 0 0 0 86 0 22
2019 AP-FIN-02 43 36 14 7 0 0 0 80 7 44
2019 AP-FIN-03 49 37 12 0 2 0 0 85 2 41
2018 AP-FIN 48 37 10 4 1 0 0 86 4 139
2018 AP-FIN-02 35 42 16 7 0 0 0 77 7 43
2018 AP-FIN-03 47 42 8 2 2 0 0 89 4 53
2017 AP-FIN 45 45 7 3 0 0 0 90 3 145
2017 AP-FIN-00 42 46 12 0 0 0 0 88 0 26
2017 AP-FIN-01 65 27 4 4 0 0 0 92 4 26
2017 AP-FIN-02 38 48 5 8 0 0 0 87 8 37
2017 AP-FIN-03 42 51 7 0 0 0 0 93 0 55

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 38 44 12 5 2 0 0 82 6 128
2019 AP-FIN-00 41 41 6 12 0 0 0 82 12 17
2019 AP-FIN-01 33 52 10 5 0 0 0 86 5 21
2019 AP-FIN-02 36 48 9 5 2 0 0 84 7 44
2019 AP-FIN-03 45 33 17 2 2 0 0 79 5 42
2018 AP-FIN 44 41 8 7 0 0 0 85 7 140
2018 AP-FIN-02 36 41 11 11 0 0 0 77 11 44
2018 AP-FIN-03 43 43 9 4 0 0 0 87 4 53
2017 AP-FIN 40 49 6 3 2 1 0 89 6 144
2017 AP-FIN-00 42 42 8 4 0 4 0 88 4 26
2017 AP-FIN-01 58 38 0 0 4 0 0 96 4 26
2017 AP-FIN-02 35 51 5 5 3 0 0 87 8 37
2017 AP-FIN-03 33 54 7 4 2 0 0 87 6 54

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 39 34 15 9 4 0 0 73 12 129
2019 AP-FIN-00 65 18 6 6 6 0 0 82 12 17
2019 AP-FIN-01 36 32 14 9 9 0 0 68 18 22
2019 AP-FIN-02 30 43 11 14 2 0 0 73 16 44
2019 AP-FIN-03 43 33 17 5 2 0 0 76 7 42
2018 AP-FIN 50 37 6 3 3 1 0 88 6 139
2018 AP-FIN-02 39 45 7 7 2 0 0 84 9 44
2018 AP-FIN-03 45 40 9 2 2 2 0 87 4 53
2017 AP-FIN 44 41 8 6 1 0 0 85 7 145
2017 AP-FIN-00 62 23 12 4 0 0 0 85 4 26
2017 AP-FIN-01 62 27 4 8 0 0 0 88 8 26
2017 AP-FIN-02 35 48 8 5 3 0 0 84 8 37
2017 AP-FIN-03 33 51 9 7 0 0 0 84 7 55

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 37 34 14 10 5 0 0 71 14 126
2019 AP-FIN-00 50 25 6 13 6 0 0 75 19 16
2019 AP-FIN-01 36 32 14 9 9 0 0 68 18 22
2019 AP-FIN-02 36 36 14 10 5 0 0 71 14 42
2019 AP-FIN-03 38 38 12 10 2 0 0 76 12 42
2018 AP-FIN 48 39 6 5 1 1 0 88 6 140
2018 AP-FIN-02 34 52 5 9 0 0 0 86 9 44
2018 AP-FIN-03 47 40 6 6 0 2 0 88 6 53
2017 AP-FIN 40 45 8 4 2 0 0 86 6 145
2017 AP-FIN-00 58 27 12 0 4 0 0 85 4 26
2017 AP-FIN-01 54 35 4 4 4 0 0 88 8 26
2017 AP-FIN-02 38 48 5 5 3 0 0 87 8 37
2017 AP-FIN-03 27 56 11 5 0 0 0 84 5 55

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 29 32 20 10 8 1 0 62 18 129
2019 AP-FIN-00 41 35 18 0 6 0 0 76 6 17
2019 AP-FIN-01 23 41 14 9 14 0 0 64 23 22
2019 AP-FIN-02 27 30 23 14 7 0 0 57 20 44
2019 AP-FIN-03 33 31 17 10 7 2 0 66 17 42
2018 AP-FIN 41 29 17 8 4 1 1 70 12 140
2018 AP-FIN-02 34 23 20 14 7 0 2 58 21 44
2018 AP-FIN-03 38 34 19 6 4 0 0 72 9 53
2017 AP-FIN 34 29 23 9 3 1 1 64 13 145
2017 AP-FIN-00 38 27 15 15 0 0 4 68 16 26
2017 AP-FIN-01 54 19 15 4 8 0 0 73 12 26
2017 AP-FIN-02 22 38 27 11 0 3 0 61 11 37
2017 AP-FIN-03 31 29 27 5 5 2 0 61 11 55
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 41 32 12 5 4 1 5 78 9 129
2019 AP-FIN-00 41 18 24 0 0 0 18 71 0 17
2019 AP-FIN-01 32 41 9 9 0 5 5 80 10 22
2019 AP-FIN-02 39 34 11 5 7 0 5 76 12 44
2019 AP-FIN-03 45 31 12 5 5 0 2 78 10 42

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 43 38 6 9 2 0 2 83 11 129
2019 AP-FIN-00 41 41 6 6 0 0 6 88 6 17
2019 AP-FIN-01 45 27 9 18 0 0 0 73 18 22
2019 AP-FIN-02 39 43 7 7 2 0 2 84 9 44
2019 AP-FIN-03 48 36 5 10 2 0 0 83 12 42
2018 AP-FIN 45 44 4 4 2 0 0 89 7 138
2018 AP-FIN-02 43 45 2 5 5 0 0 89 9 44
2018 AP-FIN-03 39 45 6 8 2 0 0 84 10 51
2017 AP-FIN 46 42 6 5 1 1 0 89 6 144
2017 AP-FIN-00 46 50 0 0 0 4 0 100 0 26
2017 AP-FIN-01 50 42 0 8 0 0 0 92 8 26
2017 AP-FIN-02 45 33 11 8 3 0 0 78 11 36
2017 AP-FIN-03 44 45 7 4 0 0 0 89 4 55

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 43 34 12 8 2 1 1 78 10 129
2019 AP-FIN-00 24 59 18 0 0 0 0 82 0 17
2019 AP-FIN-01 32 36 14 18 0 0 0 68 18 22
2019 AP-FIN-02 45 30 9 7 5 2 2 79 12 44
2019 AP-FIN-03 52 26 12 7 2 0 0 79 10 42
2018 AP-FIN 44 39 9 7 1 0 0 83 9 139
2018 AP-FIN-02 43 43 5 7 2 0 0 86 9 44
2018 AP-FIN-03 44 35 12 8 2 0 0 79 10 52
2017 AP-FIN 41 45 6 8 0 0 0 87 8 145
2017 AP-FIN-00 38 50 4 8 0 0 0 88 8 26
2017 AP-FIN-01 46 38 4 12 0 0 0 85 12 26
2017 AP-FIN-02 41 46 5 8 0 0 0 87 8 37
2017 AP-FIN-03 40 47 7 5 0 0 0 87 5 55

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 42 38 10 7 2 0 1 80 9 129
2019 AP-FIN-00 41 35 18 0 6 0 0 76 6 17
2019 AP-FIN-01 36 41 14 9 0 0 0 77 9 22
2019 AP-FIN-02 41 41 5 9 2 0 2 84 12 44
2019 AP-FIN-03 50 33 7 7 2 0 0 83 10 42
2018 AP-FIN 48 35 9 6 2 0 0 83 8 139
2018 AP-FIN-02 43 41 9 5 2 0 0 84 7 44
2018 AP-FIN-03 46 33 10 8 4 0 0 79 12 52
2017 AP-FIN 49 38 7 6 1 0 0 87 6 145
2017 AP-FIN-00 46 46 4 4 0 0 0 92 4 26
2017 AP-FIN-01 62 31 0 4 4 0 0 92 8 26
2017 AP-FIN-02 49 32 11 8 0 0 0 81 8 37
2017 AP-FIN-03 45 40 9 5 0 0 0 85 5 55

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 53 32 8 2 2 3 0 87 5 129
2019 AP-FIN-00 47 29 6 6 0 12 0 87 7 17
2019 AP-FIN-01 59 18 14 5 5 0 0 77 9 22
2019 AP-FIN-02 50 34 7 2 5 2 0 86 7 44
2019 AP-FIN-03 57 33 7 0 0 2 0 93 0 42
2018 AP-FIN 54 36 4 2 1 2 0 93 4 140
2018 AP-FIN-02 52 41 2 0 2 2 0 95 2 44
2018 AP-FIN-03 55 32 8 2 2 2 0 88 4 53
2017 AP-FIN 55 33 6 3 0 3 0 91 3 144
2017 AP-FIN-00 65 19 4 0 0 12 0 96 0 26
2017 AP-FIN-01 69 27 0 0 0 4 0 100 0 26
2017 AP-FIN-02 48 35 5 11 0 0 0 84 11 37
2017 AP-FIN-03 48 43 9 0 0 0 0 91 0 54

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 31 39 13 12 5 0 0 70 17 129
2019 AP-FIN-00 29 41 12 6 12 0 0 71 18 17
2019 AP-FIN-01 32 27 18 18 5 0 0 59 23 22
2019 AP-FIN-02 36 27 14 16 7 0 0 64 23 44
2019 AP-FIN-03 26 57 12 2 2 0 0 83 5 42
2018 AP-FIN 38 40 9 9 4 1 0 78 12 140
2018 AP-FIN-02 34 39 14 14 0 0 0 73 14 44
2018 AP-FIN-03 32 45 11 6 4 2 0 79 10 53
2017 AP-FIN 41 37 10 8 1 2 0 80 9 145
2017 AP-FIN-00 69 4 12 0 4 12 0 83 4 26
2017 AP-FIN-01 50 38 8 4 0 0 0 88 4 26
2017 AP-FIN-02 30 46 11 13 0 0 0 76 13 37
2017 AP-FIN-03 31 47 11 9 2 0 0 78 11 55

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 19 32 20 17 10 2 0 52 28 128
2019 AP-FIN-00 25 25 19 13 13 6 0 53 27 16
2019 AP-FIN-01 18 32 14 14 23 0 0 50 36 22
2019 AP-FIN-02 25 20 16 23 11 5 0 48 36 44
2019 AP-FIN-03 12 45 29 12 2 0 0 57 14 42
2018 AP-FIN 21 41 16 12 8 1 0 63 20 140
2018 AP-FIN-02 23 39 18 16 5 0 0 61 20 44
2018 AP-FIN-03 13 42 21 15 8 2 0 56 23 53
2017 AP-FIN 26 36 15 15 3 6 0 65 18 144
2017 AP-FIN-00 44 16 0 16 0 24 0 79 21 25
2017 AP-FIN-01 50 15 12 19 0 4 0 68 20 26
2017 AP-FIN-02 11 52 19 11 5 3 0 64 17 37
2017 AP-FIN-03 16 44 22 15 4 0 0 60 18 55

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 19 32 21 18 8 3 0 52 26 129
2019 AP-FIN-00 12 29 29 18 6 6 0 44 25 17
2019 AP-FIN-01 18 27 14 32 9 0 0 45 41 22
2019 AP-FIN-02 27 20 18 14 14 7 0 51 29 44
2019 AP-FIN-03 14 45 26 12 2 0 0 60 14 42
2018 AP-FIN 21 40 17 14 8 0 0 61 22 140
2018 AP-FIN-02 20 39 18 18 5 0 0 59 23 44
2018 AP-FIN-03 13 43 19 17 8 0 0 57 25 53
2017 AP-FIN 23 41 13 15 4 3 0 67 20 145
2017 AP-FIN-00 35 35 8 4 12 8 0 75 17 26
2017 AP-FIN-01 31 38 4 15 4 8 0 75 21 26
2017 AP-FIN-02 22 44 19 16 0 0 0 65 16 37
2017 AP-FIN-03 15 45 16 20 4 0 0 60 24 55
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 24 45 14 13 3 1 0 70 16 129
2019 AP-FIN-00 24 47 18 12 0 0 0 71 12 17
2019 AP-FIN-01 18 55 14 9 5 0 0 73 14 22
2019 AP-FIN-02 34 34 5 18 7 2 0 70 26 44
2019 AP-FIN-03 19 48 21 12 0 0 0 67 12 42
2018 AP-FIN 24 41 21 11 2 0 0 66 13 140
2018 AP-FIN-02 23 41 16 14 7 0 0 64 20 44
2018 AP-FIN-03 17 49 21 13 0 0 0 66 13 53
2017 AP-FIN 25 44 17 10 3 1 0 70 13 144
2017 AP-FIN-00 27 50 8 12 0 4 0 80 12 26
2017 AP-FIN-01 38 31 15 8 8 0 0 69 15 26
2017 AP-FIN-02 25 46 19 8 3 0 0 70 11 37
2017 AP-FIN-03 17 48 22 11 2 0 0 65 13 54

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 30 47 13 9 2 0 0 77 11 128
2019 AP-FIN-00 25 44 19 6 6 0 0 69 13 16
2019 AP-FIN-01 27 50 9 14 0 0 0 77 14 22
2019 AP-FIN-02 43 39 5 9 5 0 0 82 14 44
2019 AP-FIN-03 21 57 14 7 0 0 0 79 7 42
2018 AP-FIN 33 51 8 6 2 0 0 84 8 140
2018 AP-FIN-02 30 48 9 11 2 0 0 77 14 44
2018 AP-FIN-03 36 53 9 0 2 0 0 89 2 53
2017 AP-FIN 28 54 12 6 1 0 0 82 6 144
2017 AP-FIN-00 23 65 12 0 0 0 0 88 0 26
2017 AP-FIN-01 58 38 0 0 4 0 0 96 4 26
2017 AP-FIN-02 19 57 19 5 0 0 0 76 5 37
2017 AP-FIN-03 24 52 13 11 0 0 0 76 11 54

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 34 40 12 9 5 0 1 75 13 129
2019 AP-FIN-00 35 53 6 0 6 0 0 88 6 17
2019 AP-FIN-01 27 27 36 9 0 0 0 55 9 22
2019 AP-FIN-02 36 39 5 9 9 0 2 77 19 44
2019 AP-FIN-03 38 40 7 12 2 0 0 79 14 42
2018 AP-FIN 38 45 11 5 1 0 0 83 6 139
2018 AP-FIN-02 27 59 9 2 2 0 0 86 5 44
2018 AP-FIN-03 37 38 13 10 2 0 0 75 12 52
2017 AP-FIN 40 44 10 6 0 0 0 83 6 144
2017 AP-FIN-00 40 48 12 0 0 0 0 88 0 25
2017 AP-FIN-01 50 38 4 8 0 0 0 88 8 26
2017 AP-FIN-02 44 38 11 8 0 0 0 81 8 37
2017 AP-FIN-03 33 49 11 7 0 0 0 82 7 55

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 28 43 13 13 3 0 0 71 16 126
2019 AP-FIN-00 19 50 19 13 0 0 0 69 13 16
2019 AP-FIN-01 23 50 5 14 9 0 0 73 23 22
2019 AP-FIN-02 34 32 18 14 2 0 0 66 16 44
2019 AP-FIN-03 29 46 10 12 2 0 0 76 15 41
2018 AP-FIN 41 46 5 7 1 1 0 87 8 140
2018 AP-FIN-02 34 52 7 7 0 0 0 86 7 44
2018 AP-FIN-03 43 45 4 8 0 0 0 89 8 53
2017 AP-FIN 39 45 7 8 1 0 0 84 9 145
2017 AP-FIN-00 38 50 8 4 0 0 0 88 4 26
2017 AP-FIN-01 54 31 4 12 0 0 0 85 12 26
2017 AP-FIN-02 25 56 5 11 3 0 0 81 13 37
2017 AP-FIN-03 42 44 7 5 2 0 0 85 7 55

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 34 33 14 12 6 0 0 67 19 129
2019 AP-FIN-00 35 29 24 6 6 0 0 65 12 17
2019 AP-FIN-01 41 27 18 9 5 0 0 68 14 22
2019 AP-FIN-02 36 30 11 14 9 0 0 66 23 44
2019 AP-FIN-03 31 40 10 14 5 0 0 71 19 42
2018 AP-FIN 32 41 10 13 3 0 0 74 16 136
2018 AP-FIN-02 24 46 5 20 5 0 0 71 24 41
2018 AP-FIN-03 26 38 19 15 2 0 0 64 17 53
2017 AP-FIN 42 40 11 6 1 1 0 83 6 144
2017 AP-FIN-00 72 24 4 0 0 0 0 96 0 25
2017 AP-FIN-01 54 23 8 12 0 4 0 80 12 26
2017 AP-FIN-02 33 43 16 5 3 0 0 76 8 37
2017 AP-FIN-03 27 55 13 5 0 0 0 82 5 55

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 33 34 7 16 9 1 0 68 25 129
2019 AP-FIN-00 41 41 6 0 12 0 0 82 12 17
2019 AP-FIN-01 32 41 5 5 18 0 0 73 23 22
2019 AP-FIN-02 39 30 2 16 11 2 0 70 28 44
2019 AP-FIN-03 29 33 10 29 0 0 0 62 29 42
2018 AP-FIN 32 36 14 11 7 1 0 68 18 135
2018 AP-FIN-02 29 31 14 14 12 0 0 60 26 42
2018 AP-FIN-03 21 38 19 17 6 0 0 58 23 53
2017 AP-FIN 37 40 8 10 6 0 0 76 16 144
2017 AP-FIN-00 56 32 8 4 0 0 0 88 4 25
2017 AP-FIN-01 54 27 0 12 8 0 0 81 19 26
2017 AP-FIN-02 24 44 8 13 11 0 0 68 24 37
2017 AP-FIN-03 27 47 11 11 4 0 0 75 15 55

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 50 25 11 6 3 1 4 79 10 128
2019 AP-FIN-00 71 6 18 0 0 0 6 81 0 17
2019 AP-FIN-01 59 14 27 0 0 0 0 73 0 22
2019 AP-FIN-02 52 30 5 2 5 0 7 88 7 44
2019 AP-FIN-03 37 32 7 15 5 2 2 72 21 41

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 52 15 11 5 8 2 9 74 14 129
2019 AP-FIN-00 65 6 12 0 0 0 18 86 0 17
2019 AP-FIN-01 45 18 9 5 14 5 5 70 20 22
2019 AP-FIN-02 59 14 5 0 14 0 9 80 15 44
2019 AP-FIN-03 48 17 14 10 2 2 7 71 13 42

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 47 26 14 7 2 2 3 76 9 128
2019 AP-FIN-00 47 41 6 0 0 0 6 94 0 17
2019 AP-FIN-01 45 23 9 23 0 0 0 68 23 22
2019 AP-FIN-02 52 23 14 2 5 0 5 79 7 44
2019 AP-FIN-03 46 20 20 7 0 5 2 71 8 41

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 48 23 13 8 2 2 4 76 11 128
2019 AP-FIN-00 53 24 18 0 0 0 6 81 0 17
2019 AP-FIN-01 41 32 5 18 5 0 0 73 23 22
2019 AP-FIN-02 52 23 11 5 5 0 5 79 10 44
2019 AP-FIN-03 51 15 15 7 0 7 5 75 8 41

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 56 13 7 9 7 1 8 75 17 128
2019 AP-FIN-00 53 18 12 6 0 0 12 80 7 17
2019 AP-FIN-01 59 14 5 9 5 0 9 80 15 22
2019 AP-FIN-02 66 7 2 7 9 0 9 80 18 44
2019 AP-FIN-03 49 15 12 7 10 2 5 68 18 41

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 78 11 2 1 1 2 5 96 2 128
2019 AP-FIN-00 76 0 12 0 0 6 6 87 0 17
2019 AP-FIN-01 82 14 5 0 0 0 0 95 0 22
2019 AP-FIN-02 82 9 0 0 2 0 7 98 2 44
2019 AP-FIN-03 73 15 0 2 0 2 7 97 3 41

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 83 8 2 0 1 4 3 97 1 127
2019 AP-FIN-00 71 6 6 0 0 6 12 93 0 17
2019 AP-FIN-01 82 9 5 0 0 0 5 95 0 22
2019 AP-FIN-02 84 7 0 0 2 5 2 98 2 44
2019 AP-FIN-03 88 8 0 0 0 5 0 100 0 40

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 84 6 2 0 1 2 6 97 1 128
2019 AP-FIN-00 71 6 6 0 0 6 12 93 0 17
2019 AP-FIN-01 77 14 5 0 0 0 5 95 0 22
2019 AP-FIN-02 91 2 0 0 2 0 5 98 2 44
2019 AP-FIN-03 85 5 0 0 0 2 7 100 0 41

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 30 45 16 7 2 0 0 74 9 128
2019 AP-FIN-00 41 18 35 0 6 0 0 59 6 17
2019 AP-FIN-01 27 32 27 9 5 0 0 59 14 22
2019 AP-FIN-02 36 50 5 7 2 0 0 86 9 44
2019 AP-FIN-03 22 56 15 7 0 0 0 78 7 41
2018 AP-FIN 30 49 12 8 1 0 0 79 9 139
2018 AP-FIN-02 32 55 11 2 0 0 0 86 2 44
2018 AP-FIN-03 33 46 12 8 2 0 0 79 10 52
2017 AP-FIN 34 48 10 6 1 1 0 83 8 145
2017 AP-FIN-00 31 42 15 8 0 4 0 76 8 26
2017 AP-FIN-01 58 38 0 0 4 0 0 96 4 26
2017 AP-FIN-02 33 48 13 5 0 0 0 81 5 37
2017 AP-FIN-03 24 56 9 9 2 0 0 80 11 55

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 33 43 15 7 2 0 0 76 9 129
2019 AP-FIN-00 53 12 12 18 6 0 0 65 24 17
2019 AP-FIN-01 23 59 9 5 5 0 0 82 9 22
2019 AP-FIN-02 41 43 11 2 2 0 0 84 5 44
2019 AP-FIN-03 26 48 19 7 0 0 0 74 7 42
2018 AP-FIN 38 45 14 2 1 0 0 83 4 138
2018 AP-FIN-02 37 47 14 2 0 0 0 84 2 43
2018 AP-FIN-03 38 42 13 4 2 0 0 81 6 52
2017 AP-FIN 37 49 10 2 2 0 0 85 4 144
2017 AP-FIN-00 27 62 8 4 0 0 0 88 4 26
2017 AP-FIN-01 58 35 0 4 4 0 0 92 8 26
2017 AP-FIN-02 35 51 8 3 3 0 0 87 5 37
2017 AP-FIN-03 33 46 19 0 2 0 0 80 2 54

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 28 50 13 6 3 0 0 78 9 127
2019 AP-FIN-00 38 44 19 0 0 0 0 81 0 16
2019 AP-FIN-01 27 50 14 5 5 0 0 77 9 22
2019 AP-FIN-02 30 47 9 7 7 0 0 77 14 43
2019 AP-FIN-03 26 52 14 7 0 0 0 79 7 42
2018 AP-FIN 34 49 9 7 1 0 1 83 8 140
2018 AP-FIN-02 32 48 14 7 0 0 0 80 7 44
2018 AP-FIN-03 32 55 4 6 2 0 2 88 8 53
2017 AP-FIN 37 46 11 3 1 0 1 84 5 145
2017 AP-FIN-00 35 54 12 0 0 0 0 88 0 26
2017 AP-FIN-01 58 35 4 4 0 0 0 92 4 26
2017 AP-FIN-02 35 51 3 8 3 0 0 87 11 37
2017 AP-FIN-03 31 44 20 2 2 0 2 76 4 55

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 16 52 14 9 4 5 0 72 14 129
2019 AP-FIN-00 24 35 18 0 6 18 0 71 7 17
2019 AP-FIN-01 14 55 9 18 5 0 0 68 23 22
2019 AP-FIN-02 16 59 11 5 7 2 0 77 12 44
2019 AP-FIN-03 17 52 17 10 0 5 0 73 10 42
2018 AP-FIN 25 54 11 3 2 4 1 83 5 136
2018 AP-FIN-02 21 64 7 2 2 2 0 88 5 42
2018 AP-FIN-03 23 58 10 4 2 2 2 84 6 52
2017 AP-FIN 33 41 16 5 1 3 0 77 6 145
2017 AP-FIN-00 35 31 15 8 4 8 0 71 13 26
2017 AP-FIN-01 42 46 4 8 0 0 0 88 8 26
2017 AP-FIN-02 35 38 22 3 0 3 0 75 3 37
2017 AP-FIN-03 25 47 18 4 2 4 0 75 6 55

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 48 35 10 5 2 0 1 84 6 129
2019 AP-FIN-00 59 24 18 0 0 0 0 82 0 17
2019 AP-FIN-01 41 50 5 0 0 0 5 95 0 22
2019 AP-FIN-02 59 27 5 7 2 0 0 86 9 44
2019 AP-FIN-03 40 38 12 7 2 0 0 79 10 42
2018 AP-FIN 47 36 7 7 1 0 1 84 9 139
2018 AP-FIN-02 36 39 14 9 2 0 0 75 11 44
2018 AP-FIN-03 44 44 2 10 0 0 0 88 10 52
2017 AP-FIN 38 39 9 11 3 0 0 77 14 145
2017 AP-FIN-00 58 31 8 4 0 0 0 88 4 26
2017 AP-FIN-01 58 27 8 8 0 0 0 85 8 26
2017 AP-FIN-02 25 43 13 16 3 0 0 68 19 37
2017 AP-FIN-03 27 45 7 13 7 0 0 73 20 55

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 30 45 16 7 2 0 0 74 9 128
2019 AP-FIN-00 35 59 6 0 0 0 0 94 0 17
2019 AP-FIN-01 36 45 14 5 0 0 0 82 5 22
2019 AP-FIN-02 40 40 9 7 5 0 0 79 12 43
2019 AP-FIN-03 14 45 26 12 2 0 0 60 14 42
2018 AP-FIN 24 44 24 6 1 1 0 68 8 140
2018 AP-FIN-02 18 50 25 7 0 0 0 68 7 44
2018 AP-FIN-03 15 45 26 11 2 0 0 60 13 53
2017 AP-FIN 17 50 28 4 1 0 0 67 6 145
2017 AP-FIN-00 19 58 15 8 0 0 0 77 8 26
2017 AP-FIN-01 31 54 15 0 0 0 0 85 0 26
2017 AP-FIN-02 13 49 35 0 3 0 0 62 3 37
2017 AP-FIN-03 13 44 35 7 2 0 0 56 9 55

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 67 20 5 3 2 2 0 89 6 129
2019 AP-FIN-00 53 41 6 0 0 0 0 94 0 17
2019 AP-FIN-01 82 9 5 5 0 0 0 91 5 22
2019 AP-FIN-02 64 23 2 2 7 2 0 88 9 44
2019 AP-FIN-03 76 12 5 5 0 2 0 90 5 42
2017 AP-FIN 48 33 6 7 1 2 2 85 9 145
2017 AP-FIN-00 42 46 0 8 0 0 4 92 8 26
2017 AP-FIN-01 38 35 4 8 0 8 8 86 9 26
2017 AP-FIN-02 46 27 8 11 5 3 0 75 17 37
2017 AP-FIN-03 56 31 9 4 0 0 0 87 4 55

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 AP-FIN 15 44 41 129
2019 AP-FIN-00 18 71 12 17
2019 AP-FIN-01 9 41 50 22
2019 AP-FIN-02 20 48 32 44
2019 AP-FIN-03 12 36 52 42
2018 AP-FIN 9 48 43 140
2018 AP-FIN-02 9 43 48 44
2018 AP-FIN-03 13 43 43 53
2017 AP-FIN 13 48 39 145
2017 AP-FIN-00 15 65 19 26
2017 AP-FIN-01 8 65 27 26
2017 AP-FIN-02 16 41 43 37
2017 AP-FIN-03 13 38 49 55

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 AP-FIN 0 11 58 21 0 11 19
2018 AP-FIN 8 23 54 8 0 8 13
2017 AP-FIN 5 5 63 26 0 0 19
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 49 43 5 4 0 0 0 91 4 129
2019 AP-FIN-00 41 53 6 0 0 0 0 94 0 17
2019 AP-FIN-01 55 41 5 0 0 0 0 95 0 22
2019 AP-FIN-02 50 43 2 5 0 0 0 93 5 44
2019 AP-FIN-03 52 36 5 7 0 0 0 88 7 42
2018 AP-FIN 51 39 7 1 1 0 0 91 2 140
2018 AP-FIN-02 43 48 7 0 2 0 0 91 2 44
2018 AP-FIN-03 55 30 13 2 0 0 0 85 2 53
2017 AP-FIN 48 42 6 3 1 0 0 90 3 144
2017 AP-FIN-00 50 46 4 0 0 0 0 96 0 26
2017 AP-FIN-01 77 15 4 0 4 0 0 92 4 26
2017 AP-FIN-02 33 51 11 5 0 0 0 84 5 37
2017 AP-FIN-03 43 48 6 4 0 0 0 91 4 54

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 28 48 16 6 2 0 0 76 9 129
2019 AP-FIN-00 29 47 18 6 0 0 0 76 6 17
2019 AP-FIN-01 32 32 27 5 5 0 0 64 9 22
2019 AP-FIN-02 30 52 11 5 2 0 0 82 7 44
2019 AP-FIN-03 26 52 12 7 2 0 0 79 10 42
2018 AP-FIN 40 43 10 6 1 0 0 83 7 136
2018 AP-FIN-02 36 45 12 5 2 0 0 81 7 42
2018 AP-FIN-03 35 40 15 8 2 0 0 75 10 52
2017 AP-FIN 35 43 15 4 3 0 0 78 7 145
2017 AP-FIN-00 31 50 19 0 0 0 0 81 0 26
2017 AP-FIN-01 62 19 12 4 4 0 0 81 8 26
2017 AP-FIN-02 22 59 8 5 5 0 0 81 11 37
2017 AP-FIN-03 31 42 20 5 2 0 0 73 7 55

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 4 13 31 38 13 1 0 52 17 127
2019 AP-FIN-00 0 12 24 35 24 6 0 63 13 17
2019 AP-FIN-01 5 9 32 36 18 0 0 55 14 22
2019 AP-FIN-02 7 14 26 37 16 0 0 53 21 43
2019 AP-FIN-03 2 12 37 44 5 0 0 49 15 41
2018 AP-FIN 3 12 35 36 14 0 0 50 15 139
2018 AP-FIN-02 2 12 37 35 14 0 0 49 14 43
2018 AP-FIN-03 4 15 38 30 13 0 0 43 19 53
2017 AP-FIN 3 12 40 29 13 1 3 44 15 145
2017 AP-FIN-00 4 4 54 19 15 0 4 36 8 26
2017 AP-FIN-01 0 15 35 23 23 0 4 48 16 26
2017 AP-FIN-02 0 16 32 38 5 3 5 47 18 37
2017 AP-FIN-03 5 11 42 31 11 0 0 42 16 55

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 9 15 24 28 22 0 2 51 24 127
2019 AP-FIN-00 12 18 0 35 29 0 6 69 31 17
2019 AP-FIN-01 14 0 23 23 41 0 0 64 14 22
2019 AP-FIN-02 7 16 30 27 18 0 2 47 23 44
2019 AP-FIN-03 8 20 28 33 13 0 0 45 28 40
2018 AP-FIN 3 12 20 38 27 0 1 65 15 138
2018 AP-FIN-02 2 9 12 58 19 0 0 77 12 43
2018 AP-FIN-03 4 19 26 32 19 0 0 51 23 53
2017 AP-FIN 1 9 17 35 34 1 4 72 11 145
2017 AP-FIN-00 0 8 8 35 46 0 4 84 8 26
2017 AP-FIN-01 0 8 8 27 46 0 12 83 9 26
2017 AP-FIN-02 0 13 22 38 22 3 3 63 14 37
2017 AP-FIN-03 4 7 22 36 29 0 2 67 11 55

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 4 9 39 27 16 2 2 46 13 128
2019 AP-FIN-00 0 6 41 24 18 6 6 47 7 17
2019 AP-FIN-01 9 9 27 23 32 0 0 55 18 22
2019 AP-FIN-02 5 9 39 23 18 2 5 44 15 44
2019 AP-FIN-03 2 7 44 37 7 2 0 45 10 41
2018 AP-FIN 3 12 32 32 19 1 1 52 15 139
2018 AP-FIN-02 0 19 37 28 16 0 0 44 19 43
2018 AP-FIN-03 6 8 34 42 9 2 0 52 13 53
2017 AP-FIN 1 15 28 35 18 1 3 55 16 144
2017 AP-FIN-00 0 0 23 42 31 0 4 76 0 26
2017 AP-FIN-01 0 15 12 31 35 4 4 71 17 26
2017 AP-FIN-02 0 19 31 33 11 0 6 47 20 36
2017 AP-FIN-03 2 18 36 35 9 0 0 44 20 55

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 4 13 35 34 14 0 0 48 16 128
2019 AP-FIN-00 0 0 35 53 12 0 0 65 0 17
2019 AP-FIN-01 0 9 36 32 23 0 0 55 9 22
2019 AP-FIN-02 7 16 30 27 20 0 0 48 23 44
2019 AP-FIN-03 5 15 41 34 5 0 0 39 20 41
2018 AP-FIN 3 9 40 37 10 1 0 47 12 139
2018 AP-FIN-02 2 12 47 33 7 0 0 40 14 43
2018 AP-FIN-03 6 13 45 30 6 0 0 36 19 53
2017 AP-FIN 3 6 48 28 13 1 1 42 9 145
2017 AP-FIN-00 0 12 27 35 23 4 0 60 12 26
2017 AP-FIN-01 0 0 38 38 19 4 0 60 0 26
2017 AP-FIN-02 5 8 46 33 5 0 3 39 14 37
2017 AP-FIN-03 5 4 64 16 11 0 0 27 9 55

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 18 16 30 20 13 2 2 34 35 128
2019 AP-FIN-00 0 24 12 41 18 0 6 63 25 17
2019 AP-FIN-01 23 0 36 27 14 0 0 41 23 22
2019 AP-FIN-02 25 11 27 14 18 2 2 33 38 44
2019 AP-FIN-03 17 24 37 12 7 2 0 20 43 41
2018 AP-FIN 9 22 37 19 11 1 1 31 32 139
2018 AP-FIN-02 7 19 47 23 5 0 0 28 26 43
2018 AP-FIN-03 13 28 45 9 4 0 0 13 42 53
2017 AP-FIN 10 20 37 15 13 2 3 30 31 145
2017 AP-FIN-00 12 15 12 19 31 4 8 57 30 26
2017 AP-FIN-01 0 15 23 35 23 4 0 60 16 26
2017 AP-FIN-02 3 27 49 8 8 3 3 17 31 37
2017 AP-FIN-03 18 20 47 9 4 0 2 13 39 55

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 20 25 24 18 9 3 0 28 47 127
2019 AP-FIN-00 18 18 18 35 12 0 0 47 35 17
2019 AP-FIN-01 27 14 36 14 9 0 0 23 41 22
2019 AP-FIN-02 25 23 25 11 7 9 0 20 53 44
2019 AP-FIN-03 15 33 23 23 8 0 0 30 48 40
2018 AP-FIN 13 18 32 21 13 2 1 35 32 139
2018 AP-FIN-02 14 12 40 23 12 0 0 35 26 43
2018 AP-FIN-03 13 25 34 21 8 0 0 28 38 53
2017 AP-FIN 9 19 30 17 17 6 2 37 31 145
2017 AP-FIN-00 19 15 8 15 23 19 0 48 43 26
2017 AP-FIN-01 4 8 19 19 35 12 4 64 14 26
2017 AP-FIN-02 3 27 41 13 11 3 3 26 31 37
2017 AP-FIN-03 11 22 38 18 9 0 2 28 33 55

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 9 8 41 29 13 0 1 42 17 127
2019 AP-FIN-00 6 18 29 24 18 0 6 44 25 17
2019 AP-FIN-01 9 5 32 36 18 0 0 55 14 22
2019 AP-FIN-02 9 9 44 21 16 0 0 37 19 43
2019 AP-FIN-03 10 2 44 39 5 0 0 44 12 41
2018 AP-FIN 5 11 39 32 12 1 0 45 16 139
2018 AP-FIN-02 7 12 42 30 9 0 0 40 19 43
2018 AP-FIN-03 6 8 47 36 4 0 0 40 13 53
2017 AP-FIN 3 8 35 36 12 1 4 51 12 144
2017 AP-FIN-00 0 12 23 35 15 4 12 59 14 26
2017 AP-FIN-01 4 4 23 38 23 0 8 67 8 26
2017 AP-FIN-02 5 8 43 27 13 0 3 42 14 37
2017 AP-FIN-03 2 9 43 39 6 2 0 45 11 54

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 19 22 44 11 4 0 1 15 41 128
2019 AP-FIN-00 18 24 41 18 0 0 0 18 41 17
2019 AP-FIN-01 18 27 36 14 5 0 0 18 45 22
2019 AP-FIN-02 20 18 43 11 5 0 2 16 40 44
2019 AP-FIN-03 15 22 51 7 5 0 0 12 37 41

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 18 33 19 17 11 2 0 52 28 129
2019 AP-FIN-00 18 24 35 0 18 6 0 44 19 17
2019 AP-FIN-01 14 36 23 9 18 0 0 50 27 22
2019 AP-FIN-02 23 30 14 18 14 2 0 53 33 44
2019 AP-FIN-03 17 38 19 24 2 0 0 55 26 42

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 47 34 9 5 2 2 0 83 8 129
2019 AP-FIN-00 53 41 0 0 0 6 0 100 0 17
2019 AP-FIN-01 45 36 5 5 5 5 0 86 10 22
2019 AP-FIN-02 55 18 11 11 2 2 0 74 14 44
2019 AP-FIN-03 38 45 12 2 2 0 0 83 5 42
2018 AP-FIN 50 35 8 4 1 1 0 87 5 139
2018 AP-FIN-02 50 34 11 5 0 0 0 84 5 44
2018 AP-FIN-03 42 43 8 4 2 2 0 87 6 53
2017 AP-FIN 56 33 6 4 1 0 0 89 6 145
2017 AP-FIN-00 54 42 0 0 4 0 0 96 4 26
2017 AP-FIN-01 69 23 0 8 0 0 0 92 8 26
2017 AP-FIN-02 44 43 8 5 0 0 0 87 5 37
2017 AP-FIN-03 58 27 9 4 2 0 0 85 5 55

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 61 33 2 2 1 1 0 94 3 127
2019 AP-FIN-00 56 38 0 0 0 6 0 100 0 16
2019 AP-FIN-01 59 32 5 5 0 0 0 91 5 22
2019 AP-FIN-02 59 36 0 2 2 0 0 95 5 44
2019 AP-FIN-03 66 27 5 2 0 0 0 93 2 41
2018 AP-FIN 65 28 4 3 0 0 0 93 3 140
2018 AP-FIN-02 59 36 2 2 0 0 0 95 2 44
2018 AP-FIN-03 64 25 9 2 0 0 0 89 2 53
2017 AP-FIN 60 38 1 1 0 0 0 99 1 144
2017 AP-FIN-00 65 35 0 0 0 0 0 100 0 26
2017 AP-FIN-01 60 40 0 0 0 0 0 100 0 25
2017 AP-FIN-02 60 35 3 3 0 0 0 95 3 37
2017 AP-FIN-03 60 40 0 0 0 0 0 100 0 55

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 47 40 9 2 2 1 0 88 3 129
2019 AP-FIN-00 59 29 6 0 0 6 0 94 0 17
2019 AP-FIN-01 50 32 9 5 5 0 0 82 9 22
2019 AP-FIN-02 48 36 14 0 2 0 0 84 2 44
2019 AP-FIN-03 43 48 7 2 0 0 0 90 2 42
2018 AP-FIN 48 43 6 3 0 0 0 91 3 140
2018 AP-FIN-02 41 52 5 2 0 0 0 93 2 44
2018 AP-FIN-03 51 38 6 6 0 0 0 89 6 53

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 38 44 11 3 3 1 0 83 6 127
2019 AP-FIN-00 53 29 12 0 6 0 0 82 6 17
2019 AP-FIN-01 41 32 18 0 9 0 0 73 9 22
2019 AP-FIN-02 39 43 9 5 2 2 0 84 7 44
2019 AP-FIN-03 32 56 7 5 0 0 0 88 5 41
2018 AP-FIN 50 40 4 4 1 1 0 91 5 140
2018 AP-FIN-02 43 48 5 2 2 0 0 91 5 44
2018 AP-FIN-03 53 36 6 4 2 0 0 89 6 53
2017 AP-FIN 51 36 9 4 0 0 0 87 4 145
2017 AP-FIN-00 50 38 12 0 0 0 0 88 0 26
2017 AP-FIN-01 69 23 4 4 0 0 0 92 4 26
2017 AP-FIN-02 49 38 3 11 0 0 0 87 11 37
2017 AP-FIN-03 44 40 15 2 0 0 0 84 2 55

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 50 33 10 4 2 0 1 84 5 129
2019 AP-FIN-00 53 24 12 12 0 0 0 76 12 17
2019 AP-FIN-01 50 23 18 5 5 0 0 73 9 22
2019 AP-FIN-02 57 27 7 5 2 0 2 86 7 44
2019 AP-FIN-03 45 48 7 0 0 0 0 93 0 42
2018 AP-FIN 51 36 9 0 0 2 1 90 0 140
2018 AP-FIN-02 45 39 14 0 0 2 0 86 0 44
2018 AP-FIN-03 57 34 6 0 0 2 2 94 0 53
2017 AP-FIN 54 33 8 1 1 2 0 89 3 145
2017 AP-FIN-00 58 35 4 0 0 4 0 96 0 26
2017 AP-FIN-01 65 23 4 4 4 0 0 88 8 26
2017 AP-FIN-02 41 38 11 3 3 5 0 83 6 37
2017 AP-FIN-03 55 35 11 0 0 0 0 89 0 55

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 65 26 6 3 1 0 0 91 4 127
2019 AP-FIN-00 69 19 6 6 0 0 0 88 6 16
2019 AP-FIN-01 64 27 0 9 0 0 0 91 9 22
2019 AP-FIN-02 61 25 9 2 2 0 0 86 5 44
2019 AP-FIN-03 68 29 2 0 0 0 0 98 0 41
2018 AP-FIN 64 31 3 1 1 0 0 95 2 140
2018 AP-FIN-02 59 36 2 2 0 0 0 95 2 44
2018 AP-FIN-03 66 28 4 2 0 0 0 94 2 53
2017 AP-FIN 60 34 3 3 0 0 0 94 3 145
2017 AP-FIN-00 62 31 4 4 0 0 0 92 4 26
2017 AP-FIN-01 69 19 8 4 0 0 0 88 4 26
2017 AP-FIN-02 60 35 3 3 0 0 0 95 3 37
2017 AP-FIN-03 55 44 0 2 0 0 0 98 2 55

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 28 26 12 10 3 12 9 68 17 127
2019 AP-FIN-00 35 18 6 12 0 12 18 75 17 17
2019 AP-FIN-01 32 14 5 14 5 18 14 67 27 22
2019 AP-FIN-02 28 21 12 7 7 12 14 66 19 43
2019 AP-FIN-03 22 41 20 10 0 7 0 68 11 41
2018 AP-FIN 23 35 13 11 2 11 6 69 15 140
2018 AP-FIN-02 16 43 11 14 2 11 2 68 18 44
2018 AP-FIN-03 23 32 19 13 2 9 2 62 17 53
2017 AP-FIN 30 35 10 8 3 6 7 75 13 145
2017 AP-FIN-00 23 38 12 4 0 4 19 80 5 26
2017 AP-FIN-01 35 31 0 4 12 8 12 81 19 26
2017 AP-FIN-02 25 38 13 3 5 11 5 74 10 37
2017 AP-FIN-03 36 33 13 15 0 4 0 72 15 55

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 46 42 4 4 2 1 2 90 6 129
2019 AP-FIN-00 29 41 6 12 6 0 6 75 19 17
2019 AP-FIN-01 36 45 5 9 0 0 5 86 10 22
2019 AP-FIN-02 50 43 2 0 2 2 0 95 2 44
2019 AP-FIN-03 55 36 5 2 2 0 0 90 5 42
2018 AP-FIN 55 35 3 3 1 1 1 92 5 136
2018 AP-FIN-02 55 31 2 5 2 2 2 90 8 42
2018 AP-FIN-03 58 32 6 2 2 0 0 91 4 53
2017 AP-FIN 54 32 6 5 1 3 0 89 6 145
2017 AP-FIN-00 50 38 4 8 0 0 0 88 8 26
2017 AP-FIN-01 65 27 4 0 4 0 0 92 4 26
2017 AP-FIN-02 46 35 5 8 0 5 0 86 9 37
2017 AP-FIN-03 55 31 7 4 0 4 0 89 4 55

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 51 36 8 3 2 0 0 88 5 129
2019 AP-FIN-00 41 41 12 0 6 0 0 82 6 17
2019 AP-FIN-01 36 41 14 9 0 0 0 77 9 22
2019 AP-FIN-02 57 34 7 0 2 0 0 91 2 44
2019 AP-FIN-03 60 33 2 5 0 0 0 93 5 42
2018 AP-FIN 61 31 5 2 1 0 0 92 3 137
2018 AP-FIN-02 55 33 5 7 0 0 0 88 7 42
2018 AP-FIN-03 62 30 8 0 0 0 0 92 0 53

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 24 30 16 9 6 9 5 63 18 128
2019 AP-FIN-00 18 35 12 6 6 12 12 69 15 17
2019 AP-FIN-01 36 18 14 18 9 0 5 57 29 22
2019 AP-FIN-02 23 28 16 9 7 14 2 61 19 43
2019 AP-FIN-03 21 36 19 7 2 10 5 67 11 42
2018 AP-FIN 31 32 11 10 3 11 1 72 15 136
2018 AP-FIN-02 33 38 5 10 5 7 2 79 16 42
2018 AP-FIN-03 25 25 19 13 4 12 2 58 20 52
2017 AP-FIN 23 26 17 8 5 17 5 62 16 145
2017 AP-FIN-00 27 35 8 8 4 19 0 76 14 26
2017 AP-FIN-01 27 19 12 8 12 15 8 60 25 26
2017 AP-FIN-02 16 24 24 3 5 19 9 56 11 37
2017 AP-FIN-03 24 25 20 11 2 15 4 60 16 55

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 40 44 7 9 1 0 0 84 9 129
2019 AP-FIN-00 47 47 6 0 0 0 0 94 0 17
2019 AP-FIN-01 32 50 9 9 0 0 0 82 9 22
2019 AP-FIN-02 52 39 5 5 0 0 0 91 5 44
2019 AP-FIN-03 29 50 7 12 2 0 0 79 14 42
2017 AP-FIN 37 50 8 4 1 0 0 87 5 144
2017 AP-FIN-00 48 36 12 4 0 0 0 84 4 25
2017 AP-FIN-01 42 50 4 4 0 0 0 92 4 26
2017 AP-FIN-02 27 60 5 5 3 0 0 87 8 37
2017 AP-FIN-03 36 51 9 4 0 0 0 87 4 55

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 50 41 7 2 0 0 0 91 2 129
2019 AP-FIN-00 47 35 12 6 0 0 0 82 6 17
2019 AP-FIN-01 55 36 5 5 0 0 0 91 5 22
2019 AP-FIN-02 52 45 0 2 0 0 0 98 2 44
2019 AP-FIN-03 48 43 10 0 0 0 0 90 0 42
2017 AP-FIN 50 40 5 4 1 0 0 90 5 145
2017 AP-FIN-00 54 42 4 0 0 0 0 96 0 26
2017 AP-FIN-01 58 38 4 0 0 0 0 96 0 26
2017 AP-FIN-02 38 46 8 5 3 0 0 84 8 37
2017 AP-FIN-03 55 35 4 7 0 0 0 89 7 55

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 52 34 9 5 2 0 0 85 6 128
2019 AP-FIN-00 35 53 6 0 6 0 0 88 6 17
2019 AP-FIN-01 55 27 9 9 0 0 0 82 9 22
2019 AP-FIN-02 68 18 5 7 2 0 0 86 9 44
2019 AP-FIN-03 41 49 10 0 0 0 0 90 0 41
2017 AP-FIN 59 32 5 4 1 0 0 90 5 145
2017 AP-FIN-00 65 31 0 4 0 0 0 96 4 26
2017 AP-FIN-01 69 23 4 0 4 0 0 92 4 26
2017 AP-FIN-02 44 46 8 3 0 0 0 89 3 37
2017 AP-FIN-03 60 27 5 7 0 0 0 87 7 55

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 64 26 4 5 2 0 0 89 7 129
2019 AP-FIN-00 71 29 0 0 0 0 0 100 0 17
2019 AP-FIN-01 73 18 0 5 5 0 0 91 9 22
2019 AP-FIN-02 66 20 5 7 2 0 0 86 9 44
2019 AP-FIN-03 52 33 7 7 0 0 0 86 7 42
2017 AP-FIN 55 30 6 6 3 0 0 85 9 145
2017 AP-FIN-00 62 23 12 4 0 0 0 85 4 26
2017 AP-FIN-01 73 15 4 4 4 0 0 88 8 26
2017 AP-FIN-02 46 44 3 8 0 0 0 89 8 37
2017 AP-FIN-03 51 29 7 7 5 0 0 80 13 55

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 63 29 5 3 0 0 0 91 3 129
2019 AP-FIN-00 82 18 0 0 0 0 0 100 0 17
2019 AP-FIN-01 77 14 0 9 0 0 0 91 9 22
2019 AP-FIN-02 61 27 7 5 0 0 0 89 5 44
2019 AP-FIN-03 50 40 10 0 0 0 0 90 0 42
2017 AP-FIN 60 28 2 9 1 0 0 88 10 144
2017 AP-FIN-00 56 28 4 8 4 0 0 84 12 25
2017 AP-FIN-01 69 27 0 4 0 0 0 96 4 26
2017 AP-FIN-02 60 30 3 8 0 0 0 89 8 37
2017 AP-FIN-03 60 25 2 13 0 0 0 85 13 55

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 84 15 1 0 0 0 0 99 0 128
2019 AP-FIN-00 76 24 0 0 0 0 0 100 0 17
2019 AP-FIN-01 86 14 0 0 0 0 0 100 0 21
2019 AP-FIN-02 93 7 0 0 0 0 0 100 0 44
2019 AP-FIN-03 81 17 2 0 0 0 0 98 0 42
2017 AP-FIN 77 18 1 3 1 0 0 95 3 145
2017 AP-FIN-00 81 12 0 4 4 0 0 92 8 26
2017 AP-FIN-01 77 23 0 0 0 0 0 100 0 26
2017 AP-FIN-02 70 24 3 3 0 0 0 95 3 37
2017 AP-FIN-03 80 15 2 4 0 0 0 95 4 55

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 60 25 7 2 2 2 2 89 4 129
2019 AP-FIN-00 53 18 12 0 6 6 6 80 7 17
2019 AP-FIN-01 64 27 5 5 0 0 0 91 5 22
2019 AP-FIN-02 61 23 2 2 2 5 5 93 5 44
2019 AP-FIN-03 62 29 10 0 0 0 0 90 0 42

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 33 42 10 6 2 1 6 80 9 129
2019 AP-FIN-00 18 35 24 6 0 6 12 64 7 17
2019 AP-FIN-01 36 36 0 23 0 0 5 76 24 22
2019 AP-FIN-02 39 41 2 5 5 0 9 88 10 44
2019 AP-FIN-03 33 50 14 0 0 0 2 85 0 42

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 51 26 9 2 2 5 6 86 4 129
2019 AP-FIN-00 41 29 6 0 0 12 12 92 0 17
2019 AP-FIN-01 64 23 5 0 0 5 5 95 0 22
2019 AP-FIN-02 57 18 5 2 5 5 9 87 8 44
2019 AP-FIN-03 48 33 12 5 0 0 2 83 5 42

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AP-FIN 7 93 129

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AP-FIN 10 90 128
2019 AP-FIN-03 12 88 42

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 19 10 15 3 3 34 16 58 13 128
2019 AP-FIN-00 19 13 13 6 6 25 19 56 22 16
2019 AP-FIN-01 9 9 9 0 5 36 32 57 14 22
2019 AP-FIN-02 25 11 14 0 5 34 11 67 8 44
2019 AP-FIN-03 17 10 17 7 0 38 12 52 14 42
2018 AP-FIN 16 11 10 1 1 45 16 69 5 140
2018 AP-FIN-02 16 14 11 2 0 39 18 68 5 44
2018 AP-FIN-03 15 8 13 0 2 49 13 60 5 53
2017 AP-FIN 15 14 12 2 0 42 15 67 5 145
2017 AP-FIN-00 19 19 0 0 0 42 19 100 0 26
2017 AP-FIN-01 4 12 15 4 0 54 12 44 11 26
2017 AP-FIN-02 16 11 16 5 0 38 14 56 11 37
2017 AP-FIN-03 18 15 15 0 0 38 15 69 0 55

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 45 28 9 3 2 11 2 84 5 128
2019 AP-FIN-00 44 38 0 6 0 13 0 93 7 16
2019 AP-FIN-01 32 27 14 5 0 14 9 76 6 22
2019 AP-FIN-02 52 20 7 2 5 11 2 84 8 44
2019 AP-FIN-03 45 36 10 2 0 7 0 87 3 42
2018 AP-FIN 41 36 11 3 0 8 1 84 3 140
2018 AP-FIN-02 32 36 16 2 0 11 2 79 3 44
2018 AP-FIN-03 40 42 13 2 0 4 0 84 2 53
2017 AP-FIN 41 37 9 1 1 10 1 88 2 145
2017 AP-FIN-00 27 50 4 4 0 12 4 91 5 26
2017 AP-FIN-01 38 23 19 4 4 12 0 70 9 26
2017 AP-FIN-02 46 35 8 0 0 8 3 91 0 37
2017 AP-FIN-03 45 38 7 0 0 9 0 92 0 55

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AP-FIN 5 95 128

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 18 7 12 2 1 47 14 63 6 129
2019 AP-FIN-00 24 18 12 6 0 35 6 70 10 17
2019 AP-FIN-01 9 0 9 5 0 41 36 40 20 22
2019 AP-FIN-02 20 2 14 0 2 50 11 59 6 44
2019 AP-FIN-03 17 12 10 0 0 52 10 75 0 42
2018 AP-FIN 14 13 8 1 0 49 16 76 2 140
2018 AP-FIN-02 11 18 9 0 0 39 23 76 0 44
2018 AP-FIN-03 15 8 9 0 0 55 13 71 0 53
2017 AP-FIN 19 14 10 0 1 42 14 73 3 145
2017 AP-FIN-00 23 15 0 0 0 46 15 100 0 26
2017 AP-FIN-01 12 4 15 0 4 50 15 44 11 26
2017 AP-FIN-02 13 19 11 0 0 38 19 75 0 37
2017 AP-FIN-03 24 15 13 0 2 38 9 72 3 55

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 45 25 9 2 1 16 2 85 4 129
2019 AP-FIN-00 41 24 12 0 0 24 0 85 0 17
2019 AP-FIN-01 32 23 14 5 0 14 14 75 6 22
2019 AP-FIN-02 55 16 7 2 2 18 0 86 6 44
2019 AP-FIN-03 45 38 5 2 0 10 0 92 3 42
2018 AP-FIN 40 37 9 1 0 10 3 89 1 140
2018 AP-FIN-02 34 30 14 0 0 18 5 82 0 44
2018 AP-FIN-03 40 43 11 0 0 4 2 88 0 53
2017 AP-FIN 41 30 10 0 1 16 1 86 2 145
2017 AP-FIN-00 23 46 0 0 0 27 4 100 0 26
2017 AP-FIN-01 54 15 15 0 4 12 0 78 4 26
2017 AP-FIN-02 46 27 8 0 0 16 3 90 0 37
2017 AP-FIN-03 40 31 15 0 2 13 0 81 2 55

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AP-FIN 16 84 128
2019 AP-FIN-00 13 88 16
2019 AP-FIN-01 9 91 22
2019 AP-FIN-02 14 86 44
2019 AP-FIN-03 21 79 42
2017 AP-FIN 17 83 145
2017 AP-FIN-01 19 81 26
2017 AP-FIN-02 17 83 37
2017 AP-FIN-03 16 84 55

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AP-FIN 90 10 20
2017 AP-FIN 92 8 24

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 33 28 22 17 0 0 0 61 17 18
2017 AP-FIN 41 45 5 9 0 0 0 86 9 22
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 64 23 7 4 1 2 0 88 5 129
2019 AP-FIN-00 59 29 6 6 0 0 0 88 6 17
2019 AP-FIN-01 59 32 5 5 0 0 0 91 5 22
2019 AP-FIN-02 61 23 9 2 2 2 0 86 5 44
2019 AP-FIN-03 74 14 5 5 0 2 0 90 5 42
2018 AP-FIN 58 31 6 2 2 0 0 89 4 139
2018 AP-FIN-02 50 36 7 2 5 0 0 86 7 44
2018 AP-FIN-03 62 29 4 4 2 0 0 90 6 52
2017 AP-FIN 57 32 5 4 1 1 0 90 6 145
2017 AP-FIN-00 54 35 4 0 0 8 0 96 0 26
2017 AP-FIN-01 69 27 0 4 0 0 0 96 4 26
2017 AP-FIN-02 52 27 11 8 3 0 0 78 11 37
2017 AP-FIN-03 56 35 4 4 2 0 0 91 5 55

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 13 35 15 13 17 4 4 52 32 48
2019 AP-FIN-02 8 31 23 8 15 15 0 45 27 13
2019 AP-FIN-03 14 37 11 14 17 0 6 55 33 35

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 19 50 14 9 4 3 0 72 14 129
2019 AP-FIN-00 12 53 24 12 0 0 0 65 12 17
2019 AP-FIN-01 18 45 9 14 5 9 0 70 20 22
2019 AP-FIN-02 27 52 9 7 5 0 0 80 11 44
2019 AP-FIN-03 17 52 14 10 5 2 0 71 15 42
2018 AP-FIN 14 41 18 14 6 7 0 58 22 140
2018 AP-FIN-02 14 45 11 14 11 5 0 62 26 44
2018 AP-FIN-03 13 32 25 19 8 4 0 47 27 53
2017 AP-FIN 9 41 22 14 6 8 0 54 22 144
2017 AP-FIN-00 0 42 8 23 4 23 0 55 35 26
2017 AP-FIN-01 23 38 19 8 8 4 0 64 16 26
2017 AP-FIN-02 9 54 19 3 13 3 0 64 17 37
2017 AP-FIN-03 7 31 33 20 2 6 0 41 24 54

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 19 41 23 12 3 1 0 61 16 129
2019 AP-FIN-00 29 35 24 12 0 0 0 65 12 17
2019 AP-FIN-01 14 50 18 18 0 0 0 64 18 22
2019 AP-FIN-02 27 36 23 7 7 0 0 64 14 44
2019 AP-FIN-03 12 48 21 17 2 0 0 60 19 42
2018 AP-FIN 19 44 17 11 4 5 0 67 15 140
2018 AP-FIN-02 18 41 14 18 5 5 0 62 24 44
2018 AP-FIN-03 15 36 30 11 4 4 0 53 16 53
2017 AP-FIN 12 48 22 13 3 2 0 61 16 145
2017 AP-FIN-00 12 50 19 12 4 4 0 64 16 26
2017 AP-FIN-01 23 50 12 12 4 0 0 73 15 26
2017 AP-FIN-02 5 54 24 13 3 0 0 60 16 37
2017 AP-FIN-03 13 42 25 15 2 4 0 57 17 55

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 39 34 13 6 7 0 2 74 13 127
2019 AP-FIN-00 35 41 24 0 0 0 0 76 0 17
2019 AP-FIN-01 29 29 14 10 14 0 5 60 25 21
2019 AP-FIN-02 50 27 5 9 7 0 2 79 16 44
2019 AP-FIN-03 39 37 15 2 7 0 0 76 10 41
2018 AP-FIN 34 31 20 9 5 1 0 66 14 140
2018 AP-FIN-02 27 39 20 9 5 0 0 66 14 44
2018 AP-FIN-03 36 32 15 8 8 2 0 69 15 53
2017 AP-FIN 42 31 17 2 4 2 1 76 6 145
2017 AP-FIN-00 35 31 27 0 8 0 0 65 8 26
2017 AP-FIN-01 35 31 15 8 12 0 0 65 19 26
2017 AP-FIN-02 38 38 11 3 0 8 3 85 3 37
2017 AP-FIN-03 51 27 18 0 2 0 2 80 2 55

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 10 29 30 19 10 0 2 40 30 127
2019 AP-FIN-00 24 41 18 12 6 0 0 65 18 17
2019 AP-FIN-01 10 38 29 14 5 0 5 50 20 21
2019 AP-FIN-02 14 30 27 14 14 0 2 44 28 44
2019 AP-FIN-03 0 22 37 29 12 0 0 22 41 41
2018 AP-FIN 8 29 30 19 13 1 0 37 33 139
2018 AP-FIN-02 9 32 30 16 14 0 0 41 30 44
2018 AP-FIN-03 0 19 35 27 17 2 0 20 45 52
2017 AP-FIN 7 24 36 17 15 0 1 31 32 145
2017 AP-FIN-00 4 35 35 19 4 0 4 40 24 26
2017 AP-FIN-01 23 27 42 0 8 0 0 50 8 26
2017 AP-FIN-02 5 25 40 24 5 0 0 30 30 37
2017 AP-FIN-03 2 18 31 18 31 0 0 20 49 55

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 15 35 26 14 8 0 2 51 22 127
2019 AP-FIN-00 18 41 29 12 0 0 0 59 12 17
2019 AP-FIN-01 14 52 19 5 5 0 5 70 10 21
2019 AP-FIN-02 20 32 23 11 11 0 2 53 23 44
2019 AP-FIN-03 10 32 29 20 10 0 0 41 29 41
2018 AP-FIN 12 38 28 13 6 1 1 52 19 138
2018 AP-FIN-02 12 37 26 19 7 0 0 49 26 43
2018 AP-FIN-03 2 36 36 17 8 2 0 38 25 53
2017 AP-FIN 10 31 33 19 6 0 1 41 25 145
2017 AP-FIN-00 15 31 38 12 0 0 4 48 12 26
2017 AP-FIN-01 31 27 23 15 4 0 0 58 19 26
2017 AP-FIN-02 3 35 35 22 5 0 0 38 27 37
2017 AP-FIN-03 2 31 33 22 11 0 2 33 33 55

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 14 24 28 13 18 1 2 39 32 127
2019 AP-FIN-00 24 35 24 12 6 0 0 59 18 17
2019 AP-FIN-01 33 10 14 19 14 5 5 47 37 21
2019 AP-FIN-02 14 23 32 5 25 0 2 37 30 44
2019 AP-FIN-03 2 27 34 17 20 0 0 29 37 41
2018 AP-FIN 12 30 26 17 14 1 0 42 32 140
2018 AP-FIN-02 9 41 23 14 14 0 0 50 27 44
2018 AP-FIN-03 4 21 30 26 19 0 0 25 45 53
2017 AP-FIN 11 25 33 14 14 1 1 37 30 145
2017 AP-FIN-00 31 23 23 8 15 0 0 54 23 26
2017 AP-FIN-01 23 42 27 0 8 0 0 65 8 26
2017 AP-FIN-02 5 19 38 24 8 3 3 26 34 37
2017 AP-FIN-03 0 22 36 18 22 0 2 22 41 55

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 28 35 20 7 9 0 2 64 16 127
2019 AP-FIN-00 47 35 12 0 6 0 0 82 6 17
2019 AP-FIN-01 24 38 19 5 10 0 5 65 15 21
2019 AP-FIN-02 34 30 18 7 9 0 2 65 16 44
2019 AP-FIN-03 12 41 27 10 10 0 0 54 20 41
2018 AP-FIN 24 26 30 11 9 1 0 50 19 140
2018 AP-FIN-02 25 27 30 9 9 0 0 52 18 44
2018 AP-FIN-03 9 26 32 15 15 2 0 37 31 53
2017 AP-FIN 15 33 26 14 10 0 2 49 24 145
2017 AP-FIN-00 23 35 27 12 4 0 0 58 15 26
2017 AP-FIN-01 35 35 27 0 4 0 0 69 4 26
2017 AP-FIN-02 5 40 32 16 0 0 6 49 17 37
2017 AP-FIN-03 9 27 20 20 22 0 2 37 43 55

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 26 29 23 12 7 0 2 57 20 129
2019 AP-FIN-00 35 47 12 0 6 0 0 82 6 17
2019 AP-FIN-01 45 18 23 9 0 0 5 67 10 22
2019 AP-FIN-02 32 20 25 14 7 0 2 53 21 44
2019 AP-FIN-03 5 38 29 19 10 0 0 43 29 42
2018 AP-FIN 25 21 31 13 9 0 0 46 22 140
2018 AP-FIN-02 20 30 30 5 16 0 0 50 20 44
2018 AP-FIN-03 15 9 43 21 11 0 0 25 32 53
2017 AP-FIN 20 30 25 16 8 0 0 50 24 145
2017 AP-FIN-00 35 38 15 12 0 0 0 73 12 26
2017 AP-FIN-01 35 38 23 4 0 0 0 73 4 26
2017 AP-FIN-02 17 35 30 13 5 0 0 52 19 37
2017 AP-FIN-03 9 20 27 25 18 0 0 29 44 55

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 28 38 22 5 4 1 2 69 9 128
2019 AP-FIN-00 35 35 18 6 0 0 6 75 6 17
2019 AP-FIN-01 32 23 23 9 9 0 5 57 19 22
2019 AP-FIN-02 32 45 14 2 5 0 2 79 7 44
2019 AP-FIN-03 22 37 32 5 2 2 0 60 8 41
2018 AP-FIN 35 37 18 5 4 1 1 73 9 139
2018 AP-FIN-02 26 42 23 7 2 0 0 67 9 43
2018 AP-FIN-03 32 43 15 6 2 0 2 77 8 53
2017 AP-FIN 35 37 19 5 2 1 1 73 7 145
2017 AP-FIN-00 38 31 15 8 0 0 8 75 8 26
2017 AP-FIN-01 46 35 19 0 0 0 0 81 0 26
2017 AP-FIN-02 35 40 13 5 3 3 0 78 8 37
2017 AP-FIN-03 25 40 25 5 4 0 0 65 9 55

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 28 32 28 4 5 0 3 62 9 128
2019 AP-FIN-00 35 35 24 0 0 0 6 75 0 17
2019 AP-FIN-01 36 27 23 0 5 0 9 70 5 22
2019 AP-FIN-02 34 27 27 0 9 0 2 63 9 44
2019 AP-FIN-03 17 37 32 12 2 0 0 54 15 41
2018 AP-FIN 33 33 25 3 3 0 2 68 6 138
2018 AP-FIN-02 26 33 38 2 0 0 0 60 2 42
2018 AP-FIN-03 32 36 23 6 2 0 2 69 8 53
2017 AP-FIN 30 37 22 6 3 1 1 68 10 145
2017 AP-FIN-00 38 46 12 0 0 0 4 88 0 26
2017 AP-FIN-01 50 19 23 8 0 0 0 69 8 26
2017 AP-FIN-02 19 38 27 8 5 3 0 59 14 37
2017 AP-FIN-03 24 40 24 7 5 0 0 64 13 55

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 24 35 27 7 4 1 2 61 11 128
2019 AP-FIN-00 12 41 35 6 0 6 0 56 6 17
2019 AP-FIN-01 33 24 24 14 0 0 5 60 15 21
2019 AP-FIN-02 34 30 20 7 7 0 2 65 14 44
2019 AP-FIN-03 17 40 33 5 5 0 0 57 10 42
2018 AP-FIN 33 37 17 8 4 0 1 71 12 138
2018 AP-FIN-02 21 44 21 12 2 0 0 65 14 43
2018 AP-FIN-03 40 37 10 10 2 0 2 78 12 52
2017 AP-FIN 30 39 21 8 3 0 0 68 10 145
2017 AP-FIN-00 35 35 27 4 0 0 0 69 4 26
2017 AP-FIN-01 42 35 15 0 8 0 0 77 8 26
2017 AP-FIN-02 24 33 30 13 0 0 0 57 13 37
2017 AP-FIN-03 24 47 16 9 4 0 0 71 13 55

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 32 34 16 9 6 1 2 68 16 128
2019 AP-FIN-00 24 53 6 6 6 6 0 81 13 17
2019 AP-FIN-01 36 18 18 14 9 0 5 57 24 22
2019 AP-FIN-02 43 25 11 11 7 0 2 70 19 44
2019 AP-FIN-03 24 39 24 7 5 0 0 63 12 41

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 34 31 21 6 5 1 2 67 11 126
2019 AP-FIN-00 24 41 18 12 0 6 0 69 13 17
2019 AP-FIN-01 43 38 10 0 0 0 10 89 0 21
2019 AP-FIN-02 41 23 18 7 9 0 2 65 16 44
2019 AP-FIN-03 28 33 28 8 5 0 0 60 13 40
2018 AP-FIN 34 37 20 5 1 0 2 73 7 139
2018 AP-FIN-02 33 37 21 7 0 0 2 71 7 43
2018 AP-FIN-03 34 40 17 6 2 0 2 75 8 53
2017 AP-FIN 27 37 23 8 3 0 1 65 12 145
2017 AP-FIN-00 31 19 27 19 4 0 0 50 23 26
2017 AP-FIN-01 50 31 12 4 4 0 0 81 8 26
2017 AP-FIN-02 13 35 35 13 3 0 0 49 16 37
2017 AP-FIN-03 22 51 20 2 4 0 2 74 6 55

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 58 24 13 2 1 0 2 84 2 127
2019 AP-FIN-00 44 44 6 6 0 0 0 88 6 16
2019 AP-FIN-01 55 36 5 0 0 0 5 95 0 22
2019 AP-FIN-02 73 11 14 0 0 0 2 86 0 44
2019 AP-FIN-03 49 24 20 2 2 0 2 75 5 41
2018 AP-FIN 66 20 10 2 1 0 1 87 3 136
2018 AP-FIN-02 62 24 12 0 0 0 2 88 0 42
2018 AP-FIN-03 66 19 8 4 2 0 2 87 6 53
2017 AP-FIN 68 22 8 1 1 0 0 90 3 145
2017 AP-FIN-00 73 15 12 0 0 0 0 88 0 26
2017 AP-FIN-01 85 12 4 0 0 0 0 96 0 26
2017 AP-FIN-02 52 43 3 3 0 0 0 95 3 37
2017 AP-FIN-03 69 16 11 2 2 0 0 85 4 55

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 78 13 4 0 1 0 5 95 1 126
2019 AP-FIN-00 71 24 6 0 0 0 0 94 0 17
2019 AP-FIN-01 64 14 9 0 0 0 14 89 0 22
2019 AP-FIN-02 89 5 0 0 2 0 5 98 2 44
2019 AP-FIN-03 74 18 5 0 0 0 3 95 0 39
2018 AP-FIN 81 11 4 0 0 0 4 95 0 138
2018 AP-FIN-02 79 19 2 0 0 0 0 98 0 42
2018 AP-FIN-03 85 4 6 0 0 0 6 94 0 53

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 79 10 2 0 2 2 5 97 2 128
2019 AP-FIN-00 65 24 0 0 0 6 6 100 0 17
2019 AP-FIN-01 68 14 0 0 0 0 18 100 0 22
2019 AP-FIN-02 82 5 5 0 5 2 2 90 5 44
2019 AP-FIN-03 85 10 0 0 0 2 2 100 0 41
2018 AP-FIN 86 4 2 1 1 1 5 96 2 139
2018 AP-FIN-02 88 2 5 0 0 0 5 95 0 43
2018 AP-FIN-03 85 4 2 2 2 2 4 94 4 53
2017 AP-FIN 88 8 2 0 0 1 2 98 0 145
2017 AP-FIN-00 88 0 8 0 0 0 4 92 0 26
2017 AP-FIN-01 96 4 0 0 0 0 0 100 0 26
2017 AP-FIN-02 78 19 0 0 0 0 3 100 0 37
2017 AP-FIN-03 89 5 2 0 0 2 2 98 0 55

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 62 23 10 0 2 2 2 88 2 128
2019 AP-FIN-00 59 24 12 0 0 6 0 88 0 17
2019 AP-FIN-01 64 23 5 0 0 0 9 95 0 22
2019 AP-FIN-02 61 23 7 0 5 2 2 88 5 44
2019 AP-FIN-03 61 22 17 0 0 0 0 83 0 41
2018 AP-FIN 63 24 6 3 1 1 2 90 4 140
2018 AP-FIN-02 55 34 7 2 0 0 2 91 2 44
2018 AP-FIN-03 68 17 6 6 2 0 2 87 8 53
2017 AP-FIN 65 26 6 1 1 0 1 92 2 145
2017 AP-FIN-00 69 23 8 0 0 0 0 92 0 26
2017 AP-FIN-01 77 19 0 0 4 0 0 96 4 26
2017 AP-FIN-02 52 38 5 5 0 0 0 89 5 37
2017 AP-FIN-03 65 24 9 0 0 0 2 91 0 55

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 58 18 15 4 3 1 2 78 7 128
2019 AP-FIN-00 59 24 12 0 6 0 0 82 6 17
2019 AP-FIN-01 55 18 18 0 0 0 9 80 0 22
2019 AP-FIN-02 61 9 16 5 7 2 0 72 12 44
2019 AP-FIN-03 54 27 15 5 0 0 0 80 5 41
2018 AP-FIN 52 26 11 4 5 1 1 80 9 140
2018 AP-FIN-02 43 34 14 7 2 0 0 77 9 44
2018 AP-FIN-03 49 28 11 4 6 0 2 79 10 53
2017 AP-FIN 59 28 9 2 1 0 1 88 3 145
2017 AP-FIN-00 65 19 12 0 0 0 4 88 0 26
2017 AP-FIN-01 73 27 0 0 0 0 0 100 0 26
2017 AP-FIN-02 44 40 11 5 0 0 0 84 5 37
2017 AP-FIN-03 60 24 11 2 2 0 2 85 4 55

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 58 23 6 0 2 0 12 92 2 127
2019 AP-FIN-00 69 6 6 0 0 0 19 92 0 16
2019 AP-FIN-01 50 18 0 0 0 0 32 100 0 22
2019 AP-FIN-02 68 16 0 0 5 0 11 95 5 44
2019 AP-FIN-03 44 41 15 0 0 0 0 85 0 41
2018 AP-FIN 51 21 2 2 2 0 21 92 5 140
2018 AP-FIN-02 55 23 2 0 2 0 18 94 3 44
2018 AP-FIN-03 43 34 4 6 4 0 9 85 10 53
2017 AP-FIN 60 21 5 2 0 0 12 92 2 144
2017 AP-FIN-00 54 12 0 0 0 0 35 100 0 26
2017 AP-FIN-01 84 4 0 4 0 0 8 96 4 25
2017 AP-FIN-02 54 27 8 3 0 0 9 88 3 37
2017 AP-FIN-03 56 29 7 2 0 0 5 90 2 55

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AP-FIN 61 25 7 0 1 0 6 92 1 129
2019 AP-FIN-00 65 12 12 0 0 0 12 87 0 17
2019 AP-FIN-01 68 18 5 0 0 0 9 95 0 22
2019 AP-FIN-02 61 20 7 0 2 0 9 90 3 44
2019 AP-FIN-03 52 40 7 0 0 0 0 93 0 42
2018 AP-FIN 56 25 15 1 1 0 2 82 2 140
2018 AP-FIN-02 50 34 14 2 0 0 0 84 2 44
2018 AP-FIN-03 53 25 19 2 0 0 2 79 2 53
2017 AP-FIN 61 26 8 2 1 0 2 89 3 144
2017 AP-FIN-00 69 15 15 0 0 0 0 85 0 26
2017 AP-FIN-01 65 19 4 8 0 0 4 88 8 26
2017 AP-FIN-02 56 30 8 3 0 0 3 89 3 36
2017 AP-FIN-03