2019 Public Service Employee Survey Results by Theme for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - AO

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AO 26 42 17 9 7 0 1 68 16 193
2019 AO-02 25 50 25 0 0 0 0 75 0 12
2019 AO-03 21 42 16 11 8 0 1 64 20 125
2019 AO-04 23 49 16 5 7 0 0 72 12 39
2018 AO 22 43 14 12 9 0 0 65 21 207
2018 AO-03 20 43 13 14 10 0 0 63 24 134
2018 AO-04 16 50 18 1 15 0 0 66 16 41
2018 AO-05 29 38 0 33 0 0 0 67 33 13
2017 AO 17 46 15 11 11 0 0 63 22 255
2017 AO-02 23 54 15 0 8 0 0 77 8 13
2017 AO-03 13 46 18 11 12 0 0 59 23 175
2017 AO-04 19 47 7 12 15 0 0 66 27 41
2017 AO-05 25 60 8 8 0 0 0 84 8 12
2014 AO 22 41 14 11 13 0 0 62 24 274
2014 AO-01 50 50 0 0 0 0 0 100 0 16
2014 AO-02 28 52 6 7 7 0 0 80 14 14
2014 AO-03 13 41 16 15 15 0 0 54 30 181
2014 AO-04 30 39 14 4 13 0 0 69 17 46
2014 AO-05 59 21 0 12 8 0 0 80 20 14
2011 AO 25 32 13 15 15 0 0 57 30 334
2011 AO-01 81 19 0 0 0 0 0 100 0 10
2011 AO-02 23 36 10 21 11 0 0 59 32 39
2011 AO-03 20 28 17 16 19 0 0 48 35 188
2011 AO-04 17 47 11 15 10 0 0 64 25 63
2011 AO-05 51 22 3 7 16 0 0 73 23 31
2008 AO 23 39 12 13 12 0 0 63 26 267
2008 AO-01 20 61 19 0 0 0 0 81 0 10
2008 AO-02 13 41 15 18 13 0 0 54 31 91
2008 AO-03 24 33 12 16 14 0 0 57 31 80
2008 AO-04 28 44 5 10 10 3 0 74 21 42
2008 AO-05 40 41 4 0 15 0 0 82 15 29

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AO 23 39 16 12 9 0 0 63 21 192
2019 AO-02 33 33 17 17 0 0 0 67 17 12
2019 AO-03 24 34 16 14 11 0 0 59 25 125
2019 AO-04 14 54 21 7 4 0 0 68 12 38
2018 AO 17 40 18 12 13 0 0 57 24 208
2018 AO-03 13 44 18 13 12 0 0 57 25 134
2018 AO-04 14 39 18 14 13 0 0 54 28 41
2018 AO-05 29 14 14 9 33 0 0 43 42 13
2017 AO 19 35 15 17 13 0 0 55 30 254
2017 AO-02 8 85 8 0 0 0 0 92 0 13
2017 AO-03 18 31 20 18 13 0 0 49 31 175
2017 AO-04 15 43 5 17 20 0 0 58 37 40
2017 AO-05 34 27 8 8 24 0 0 61 31 12

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AO 46 41 6 4 2 0 0 88 7 190
2019 AO-02 50 50 0 0 0 0 0 100 0 12
2019 AO-03 42 43 6 5 3 0 0 85 8 123
2019 AO-04 47 42 5 5 0 0 0 89 5 38
2018 AO 42 37 10 6 4 0 0 79 10 204
2018 AO-03 39 40 10 8 4 0 0 79 11 133
2018 AO-04 39 41 11 2 7 0 0 80 9 38
2018 AO-05 61 15 0 14 9 0 0 76 24 13
2017 AO 39 33 15 8 5 0 0 72 13 254
2017 AO-02 46 38 15 0 0 0 0 85 0 13
2017 AO-03 36 32 17 9 6 0 0 67 16 174
2017 AO-04 41 39 10 5 5 0 0 81 10 41
2017 AO-05 51 34 8 8 0 0 0 84 8 12
2014 AO 50 31 10 4 4 0 0 82 9 274
2014 AO-01 81 19 0 0 0 0 0 100 0 16
2014 AO-02 59 34 7 0 0 0 0 93 0 15
2014 AO-03 43 34 11 6 6 0 0 77 12 180
2014 AO-04 56 29 13 2 0 0 0 85 2 46
2014 AO-05 80 12 0 0 8 0 0 92 8 14
2011 AO 50 28 10 9 3 0 0 78 12 335
2011 AO-01 71 29 0 0 0 0 0 100 0 10
2011 AO-02 47 33 12 8 0 0 0 80 8 40
2011 AO-03 49 23 12 12 4 0 0 72 16 188
2011 AO-04 45 42 3 8 2 0 0 87 10 63
2011 AO-05 63 21 10 3 3 0 0 84 6 31

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AO 33 48 11 6 2 0 0 80 9 192
2019 AO-02 42 50 8 0 0 0 0 92 0 12
2019 AO-03 33 43 13 8 3 0 0 76 12 124
2019 AO-04 20 68 7 5 0 0 0 88 5 39
2018 AO 31 38 17 9 5 0 0 69 14 208
2018 AO-03 27 39 18 12 4 0 0 66 16 134
2018 AO-04 22 45 20 3 10 0 0 67 13 41
2018 AO-05 38 19 19 19 5 0 0 58 24 13
2017 AO 28 42 14 9 6 0 0 71 15 254
2017 AO-02 23 62 8 8 0 0 0 85 8 13
2017 AO-03 25 45 14 9 7 0 1 70 16 174
2017 AO-04 29 37 17 10 7 0 0 66 17 41
2017 AO-05 43 26 16 8 8 0 0 69 16 12
2014 AO 29 42 13 9 6 0 0 71 16 275
2014 AO-01 69 31 0 0 0 0 0 100 0 16
2014 AO-02 26 55 6 7 7 0 0 81 13 15
2014 AO-03 22 43 17 10 8 0 0 65 18 181
2014 AO-04 33 44 9 12 2 0 0 77 14 46
2014 AO-05 75 12 0 6 8 0 0 86 14 14
2011 AO 33 35 12 12 8 0 0 68 20 334
2011 AO-01 80 20 0 0 0 0 0 100 0 10
2011 AO-02 36 38 11 8 8 0 0 74 16 39
2011 AO-03 26 39 12 15 7 0 0 65 22 188
2011 AO-04 34 30 15 11 10 0 0 64 21 63
2011 AO-05 57 20 7 0 16 0 0 77 16 31
2008 AO 32 41 13 7 7 0 0 73 14 269
2008 AO-01 20 80 0 0 0 0 0 100 0 10
2008 AO-02 23 47 16 10 4 0 0 70 14 92
2008 AO-03 33 37 17 5 8 0 0 70 13 80
2008 AO-04 46 23 13 10 8 0 0 69 18 42
2008 AO-05 42 39 4 7 7 0 0 82 15 29

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AO 23 25 26 14 11 1 0 49 25 193
2019 AO-02 25 58 8 8 0 0 0 83 8 12
2019 AO-03 24 21 25 15 13 2 0 46 28 125
2019 AO-04 8 29 39 12 12 0 0 37 24 39
2018 AO 20 30 19 16 14 0 0 50 31 205
2018 AO-03 19 28 18 19 15 0 0 47 35 131
2018 AO-04 20 29 24 12 16 0 0 48 28 41
2018 AO-05 15 19 33 9 24 0 0 34 33 13
2017 AO 14 33 18 18 17 0 0 47 35 254
2017 AO-02 15 54 15 15 0 0 0 69 15 13
2017 AO-03 12 32 17 21 18 0 0 44 39 175
2017 AO-04 15 30 22 10 22 0 0 46 32 40
2017 AO-05 17 34 18 0 31 0 0 51 31 12
2014 AO 15 32 17 20 16 0 0 47 36 275
2014 AO-01 50 25 24 0 0 0 0 76 0 16
2014 AO-02 7 49 7 25 13 0 0 55 38 15
2014 AO-03 12 31 17 21 18 1 0 43 40 181
2014 AO-04 12 35 17 23 13 0 0 47 36 46
2014 AO-05 38 35 8 6 14 0 0 73 20 14
2011 AO 19 23 16 18 23 1 0 42 42 333
2011 AO-01 29 51 10 10 0 0 0 80 10 10
2011 AO-02 17 26 24 18 16 0 0 43 34 39
2011 AO-03 15 21 15 19 28 1 1 37 48 187
2011 AO-04 22 19 14 21 24 0 0 40 46 63
2011 AO-05 29 38 14 7 10 3 0 69 17 31

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AO 20 32 22 18 8 1 0 52 26 192
2019 AO-02 25 50 17 8 0 0 0 75 8 12
2019 AO-03 19 31 22 17 11 1 0 50 27 124
2019 AO-04 8 34 25 25 7 0 0 42 32 39
2018 AO 16 35 18 17 14 0 0 51 31 206
2018 AO-03 16 34 17 17 16 0 0 50 33 133
2018 AO-04 12 31 24 17 16 0 0 43 33 41
2018 AO-05 15 28 9 33 14 0 0 43 47 13
2017 AO 13 36 17 18 15 0 0 49 34 255
2017 AO-02 15 54 23 8 0 0 0 69 8 13
2017 AO-03 12 35 15 23 14 0 0 47 38 175
2017 AO-04 10 39 17 10 24 0 0 49 34 41
2017 AO-05 17 34 18 8 24 0 0 51 31 12
2014 AO 12 35 18 19 16 0 0 47 35 275
2014 AO-01 44 37 19 0 0 0 0 81 0 16
2014 AO-02 13 42 7 25 13 0 0 55 38 15
2014 AO-03 8 32 20 21 19 0 0 40 40 181
2014 AO-04 10 39 19 19 13 0 0 49 32 46
2014 AO-05 38 43 0 12 8 0 0 80 20 14
2011 AO 17 23 14 22 23 0 0 41 46 333
2011 AO-01 39 51 0 10 0 0 0 90 10 10
2011 AO-02 8 30 29 15 18 0 0 37 34 39
2011 AO-03 13 20 14 23 29 1 0 34 52 187
2011 AO-04 20 24 6 31 20 0 0 43 50 63
2011 AO-05 39 25 10 16 10 0 0 64 26 31
2008 AO 14 31 17 21 17 0 0 45 38 269
2008 AO-01 0 20 41 10 29 0 0 20 39 10
2008 AO-02 11 32 24 20 14 0 0 42 34 92
2008 AO-03 16 28 13 23 20 0 0 44 43 80
2008 AO-04 14 29 7 24 25 0 0 43 50 42
2008 AO-05 30 36 11 15 7 0 0 67 22 29

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AO 30 27 23 8 3 4 3 62 13 193
2019 AO-02 25 33 33 8 0 0 0 58 8 12
2019 AO-03 31 25 23 8 4 6 4 61 14 125
2019 AO-04 18 39 26 10 3 3 3 59 13 39
2018 AO 30 25 19 14 8 1 3 57 22 207
2018 AO-03 31 26 19 12 8 2 3 59 21 133
2018 AO-04 20 20 25 22 11 0 3 40 34 41
2018 AO-05 19 29 0 28 14 0 9 53 47 13
2017 AO 25 25 26 9 8 3 3 54 18 254
2017 AO-02 23 31 23 15 0 0 8 58 17 13
2017 AO-03 26 21 32 9 7 3 2 50 17 174
2017 AO-04 22 37 12 10 17 2 0 60 27 41
2017 AO-05 34 43 0 8 8 8 0 83 17 12
2014 AO 26 28 18 11 10 3 4 58 23 275
2014 AO-01 50 38 6 0 0 6 0 93 0 16
2014 AO-02 20 22 13 19 13 13 0 48 37 15
2014 AO-03 21 27 20 13 12 3 5 52 26 181
2014 AO-04 24 37 18 9 6 0 6 65 16 46
2014 AO-05 69 12 6 6 8 0 0 80 14 14
2011 AO 26 25 18 12 11 4 2 55 26 334
2011 AO-01 60 20 0 10 0 0 10 89 11 10
2011 AO-02 20 42 20 7 8 3 0 63 16 39
2011 AO-03 20 25 20 14 14 6 2 48 30 188
2011 AO-04 29 18 19 15 12 3 5 51 29 63
2011 AO-05 51 23 10 3 7 3 3 78 11 31
2008 AO 24 25 23 10 10 3 6 53 22 268
2008 AO-01 10 51 10 10 19 0 0 61 29 10
2008 AO-02 24 23 27 10 9 3 3 51 20 91
2008 AO-03 22 25 24 12 10 5 1 50 24 80
2008 AO-04 20 22 20 5 10 3 20 54 19 42
2008 AO-05 33 28 18 11 4 0 6 65 16 29
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AO 56 25 12 4 1 1 2 84 4 193
2019 AO-02 58 17 25 0 0 0 0 75 0 12
2019 AO-03 56 26 8 5 0 2 3 87 5 125
2019 AO-04 61 19 18 2 0 0 0 80 2 39

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AO 56 23 6 7 6 2 0 81 13 193
2019 AO-02 50 33 8 0 8 0 0 83 8 12
2019 AO-03 57 20 7 9 6 2 0 78 15 125
2019 AO-04 53 32 5 3 4 3 0 87 7 39
2018 AO 51 19 16 6 7 1 0 70 14 206
2018 AO-03 52 17 16 6 8 2 0 70 14 132
2018 AO-04 41 21 24 5 9 0 0 62 15 41
2018 AO-05 52 34 0 14 0 0 0 86 14 13
2017 AO 47 29 9 9 5 2 0 77 14 255
2017 AO-02 54 31 15 0 0 0 0 85 0 13
2017 AO-03 49 29 7 9 5 1 0 79 14 175
2017 AO-04 34 34 7 15 5 5 0 72 20 41
2017 AO-05 36 33 16 8 8 0 0 69 16 12
2014 AO 46 28 9 9 5 2 0 75 15 275
2014 AO-01 63 24 13 0 0 0 0 87 0 16
2014 AO-02 49 20 12 13 7 0 0 68 20 15
2014 AO-03 46 25 10 11 5 3 1 73 17 181
2014 AO-04 35 40 9 6 9 2 0 76 15 46
2014 AO-05 53 39 0 0 8 0 0 92 8 14
2011 AO 35 29 15 9 10 2 0 65 19 335
2011 AO-01 71 29 0 0 0 0 0 100 0 10
2011 AO-02 32 41 12 5 8 3 0 75 13 40
2011 AO-03 35 30 14 8 11 2 0 66 20 188
2011 AO-04 32 19 23 14 8 5 0 53 23 63
2011 AO-05 32 23 19 13 13 0 0 55 26 31
2008 AO 36 28 15 10 9 1 1 66 19 266
2008 AO-01 20 41 10 19 10 0 0 61 29 10
2008 AO-02 35 32 16 8 8 1 0 68 16 91
2008 AO-03 41 23 18 7 9 1 0 65 16 78
2008 AO-04 32 35 16 13 0 3 2 70 13 42
2008 AO-05 38 25 7 11 15 0 4 66 27 29

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AO 50 30 9 6 5 0 1 80 11 193
2019 AO-02 33 67 0 0 0 0 0 100 0 12
2019 AO-03 50 28 9 9 4 0 1 78 13 125
2019 AO-04 55 26 7 2 10 0 0 82 11 39
2018 AO 40 28 14 10 6 1 1 69 17 206
2018 AO-03 37 28 18 11 5 1 1 66 16 132
2018 AO-04 35 31 14 5 13 0 0 67 19 41
2018 AO-05 47 19 0 33 0 0 0 67 33 13
2017 AO 41 31 13 8 7 0 0 72 15 254
2017 AO-02 54 23 23 0 0 0 0 77 0 13
2017 AO-03 43 28 14 8 7 1 0 71 15 174
2017 AO-04 29 47 7 10 7 0 0 76 17 41
2017 AO-05 36 33 16 16 0 0 0 69 16 12
2014 AO 42 31 8 11 8 0 1 73 19 275
2014 AO-01 69 24 0 6 0 0 0 94 6 16
2014 AO-02 33 13 12 20 13 0 9 51 36 15
2014 AO-03 39 32 9 11 9 0 0 71 20 181
2014 AO-04 41 33 6 12 6 0 0 75 19 46
2014 AO-05 51 41 0 0 8 0 0 92 8 14
2011 AO 28 33 17 11 10 1 0 61 22 334
2011 AO-01 61 30 0 9 0 0 0 91 9 10
2011 AO-02 25 30 30 3 13 0 0 55 15 40
2011 AO-03 26 35 15 11 12 1 0 61 24 188
2011 AO-04 23 32 16 21 5 3 0 57 27 63
2011 AO-05 36 23 27 4 10 0 0 59 14 30
2008 AO 29 38 9 13 11 0 1 67 24 268
2008 AO-01 10 41 19 31 0 0 0 51 31 10
2008 AO-02 28 41 7 17 7 0 0 70 24 92
2008 AO-03 31 31 11 13 14 0 0 62 27 79
2008 AO-04 30 45 8 5 8 0 4 78 13 42
2008 AO-05 30 47 4 4 15 0 0 78 18 29

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AO 56 28 5 5 5 1 0 85 10 193
2019 AO-02 58 17 25 0 0 0 0 75 0 12
2019 AO-03 60 25 3 4 7 2 0 86 11 125
2019 AO-04 42 40 5 10 3 0 0 82 12 39
2018 AO 54 20 11 7 9 0 0 74 15 204
2018 AO-03 53 20 10 9 9 0 0 73 17 131
2018 AO-04 43 24 17 0 16 0 0 67 16 41
2018 AO-05 60 15 15 10 0 0 0 75 10 12
2017 AO 50 26 10 6 8 0 0 76 14 254
2017 AO-02 75 17 8 0 0 0 0 92 0 12
2017 AO-03 52 25 9 6 8 0 0 77 14 175
2017 AO-04 34 35 12 10 10 0 0 69 19 41
2017 AO-05 36 33 16 8 8 0 0 69 16 12
2014 AO 52 23 9 7 9 0 0 75 16 275
2014 AO-01 81 13 6 0 0 0 0 94 0 16
2014 AO-02 39 22 19 7 7 7 0 66 14 15
2014 AO-03 51 23 9 9 8 0 0 74 17 181
2014 AO-04 46 27 6 6 15 0 0 73 21 46
2014 AO-05 65 21 0 0 14 0 0 86 14 14

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AO 17 31 22 12 12 5 0 50 26 193
2019 AO-02 17 33 33 0 8 8 0 55 9 12
2019 AO-03 16 29 19 14 16 6 0 49 31 125
2019 AO-04 18 26 32 18 6 0 0 45 24 39
2018 AO 18 28 23 16 12 3 0 48 29 208
2018 AO-03 17 26 25 18 11 3 0 44 30 134
2018 AO-04 18 33 17 17 15 0 0 51 32 41
2018 AO-05 14 38 19 14 14 0 0 53 29 13
2017 AO 13 31 18 14 20 4 0 46 35 255
2017 AO-02 8 38 23 15 8 8 0 50 25 13
2017 AO-03 13 27 19 16 21 5 0 42 38 175
2017 AO-04 12 36 20 10 22 0 0 49 31 41
2017 AO-05 27 42 0 16 16 0 0 69 31 12
2014 AO 15 27 20 16 15 7 0 45 34 275
2014 AO-01 25 31 31 6 0 6 0 60 7 16
2014 AO-02 13 20 19 13 20 16 0 39 39 15
2014 AO-03 10 24 23 18 17 8 0 37 38 181
2014 AO-04 26 35 13 16 11 0 0 60 27 46
2014 AO-05 38 37 0 6 20 0 0 75 25 14
2011 AO 13 25 19 18 20 6 0 40 40 335
2011 AO-01 29 40 0 10 10 10 0 77 23 10
2011 AO-02 10 40 10 15 17 7 0 54 35 40
2011 AO-03 9 19 22 19 25 6 0 30 46 188
2011 AO-04 19 29 14 21 11 6 0 50 34 63
2011 AO-05 26 24 24 10 17 0 0 50 26 31

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AO 11 26 22 19 20 1 0 38 40 192
2019 AO-02 8 33 42 8 8 0 0 42 17 12
2019 AO-03 11 27 20 19 22 1 0 38 42 124
2019 AO-04 13 11 32 21 24 0 0 24 45 39
2018 AO 7 25 25 23 20 0 0 32 43 208
2018 AO-03 6 22 25 27 20 0 0 28 47 134
2018 AO-04 3 28 29 18 23 0 0 30 41 41
2018 AO-05 5 47 9 9 29 0 0 53 38 13
2017 AO 7 26 18 20 28 1 0 33 48 255
2017 AO-02 0 23 46 23 8 0 0 23 31 13
2017 AO-03 6 24 17 21 32 1 0 30 53 175
2017 AO-04 7 30 20 19 24 0 0 37 43 41
2017 AO-05 9 51 9 8 24 0 0 60 31 12
2014 AO 8 24 17 22 27 1 0 33 50 275
2014 AO-01 19 31 31 19 0 0 0 50 19 16
2014 AO-02 9 33 6 26 26 0 0 42 52 15
2014 AO-03 6 19 20 23 31 1 0 25 55 181
2014 AO-04 11 32 9 27 21 0 0 43 48 46
2014 AO-05 18 56 0 0 25 0 0 75 25 14
2011 AO 12 15 15 20 37 0 0 27 58 335
2011 AO-01 19 61 0 20 0 0 0 80 20 10
2011 AO-02 9 8 35 10 38 0 0 17 48 40
2011 AO-03 7 13 15 20 44 1 0 21 65 188
2011 AO-04 14 18 9 28 31 0 0 32 58 63
2011 AO-05 35 12 10 16 26 0 0 47 43 31
2008 AO 6 15 15 17 46 1 0 21 63 269
2008 AO-01 10 10 20 8 51 0 0 20 59 10
2008 AO-02 4 14 16 17 48 0 0 18 65 92
2008 AO-03 7 15 13 20 44 1 0 22 65 80
2008 AO-04 4 20 10 19 47 0 0 24 66 42
2008 AO-05 16 13 22 13 35 0 0 29 49 29

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AO 8 23 24 25 18 2 0 31 44 193
2019 AO-02 0 25 25 25 8 17 0 30 40 12
2019 AO-03 8 20 26 26 19 1 0 29 45 125
2019 AO-04 5 21 24 28 22 0 0 26 50 39
2018 AO 3 23 24 28 20 2 0 26 49 208
2018 AO-03 3 23 23 29 20 1 0 26 50 134
2018 AO-04 0 25 30 25 20 0 0 25 45 41
2018 AO-05 5 24 24 9 38 0 0 29 47 13
2017 AO 5 16 23 23 31 2 0 22 55 255
2017 AO-02 0 8 46 31 15 0 0 8 46 13
2017 AO-03 5 13 21 24 35 2 0 18 60 175
2017 AO-04 2 22 25 24 27 0 0 25 51 41
2017 AO-05 18 25 34 0 24 0 0 43 24 12
2014 AO 5 21 19 23 26 6 0 28 52 275
2014 AO-01 13 38 18 25 0 6 0 54 27 16
2014 AO-02 0 33 6 13 39 9 0 36 58 15
2014 AO-03 4 15 20 23 30 7 0 20 58 181
2014 AO-04 8 30 17 26 19 0 0 37 46 46
2014 AO-05 18 41 8 14 20 0 0 59 33 14
2011 AO 5 15 16 24 38 1 0 21 63 335
2011 AO-01 0 49 20 30 0 0 0 49 30 10
2011 AO-02 2 12 28 26 30 2 0 15 57 40
2011 AO-03 4 10 13 26 46 1 0 15 72 188
2011 AO-04 8 21 12 26 33 0 0 29 58 63
2011 AO-05 10 26 25 13 26 0 0 35 39 31
2008 AO 3 13 14 28 39 3 0 17 69 269
2008 AO-01 0 20 10 39 30 0 0 20 70 10
2008 AO-02 7 8 13 37 35 1 0 14 73 92
2008 AO-03 1 14 10 23 47 5 0 16 74 80
2008 AO-04 2 13 24 9 47 4 0 16 59 42
2008 AO-05 4 25 11 39 21 0 0 29 60 29

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AO 6 24 22 27 20 1 0 30 47 193
2019 AO-02 0 50 25 8 8 8 0 55 18 12
2019 AO-03 5 20 23 32 19 1 0 25 52 125
2019 AO-04 8 21 21 21 29 0 0 29 50 39
2018 AO 4 26 22 28 20 0 0 30 48 208
2018 AO-03 3 24 21 31 21 0 0 27 52 134
2018 AO-04 4 26 24 26 20 0 0 30 46 41
2018 AO-05 5 29 9 19 38 0 0 34 57 13
2017 AO 6 19 25 23 25 2 0 25 49 254
2017 AO-02 0 8 67 25 0 0 0 8 25 12
2017 AO-03 6 15 24 24 29 2 0 22 53 175
2017 AO-04 0 22 25 29 24 0 0 22 53 41
2017 AO-05 9 60 0 8 24 0 0 69 31 12
2014 AO 8 21 19 23 26 3 0 30 51 274
2014 AO-01 25 31 37 0 6 0 0 57 6 16
2014 AO-02 0 21 14 28 28 10 0 23 62 14
2014 AO-03 5 18 19 26 30 3 0 24 57 181
2014 AO-04 16 23 15 25 21 0 0 39 46 46
2014 AO-05 18 33 16 14 20 0 0 51 33 14
2011 AO 8 18 18 22 34 1 0 26 56 334
2011 AO-01 30 40 9 20 0 0 0 71 20 10
2011 AO-02 7 20 26 20 25 2 0 27 46 40
2011 AO-03 5 11 18 23 42 1 0 15 66 187
2011 AO-04 6 31 13 24 26 0 0 38 50 63
2011 AO-05 23 21 16 16 23 0 0 44 39 31
2008 AO 4 25 16 25 28 2 0 30 54 269
2008 AO-01 0 41 10 19 31 0 0 41 49 10
2008 AO-02 4 17 20 28 28 2 0 22 58 92
2008 AO-03 3 19 11 32 31 3 0 23 65 80
2008 AO-04 5 31 14 22 28 0 0 36 50 42
2008 AO-05 8 38 21 15 18 0 0 46 33 29
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AO 23 38 18 11 9 0 0 61 20 192
2019 AO-02 25 17 50 8 0 0 0 42 8 12
2019 AO-03 23 37 19 12 9 0 0 60 21 125
2019 AO-04 14 57 8 7 14 0 0 70 21 38
2018 AO 18 36 22 13 10 0 0 54 23 208
2018 AO-03 17 37 22 14 9 0 0 54 23 134
2018 AO-04 14 31 29 12 13 0 0 46 25 41
2018 AO-05 19 24 14 9 33 0 0 43 42 13
2017 AO 16 39 18 11 14 0 0 56 26 255
2017 AO-02 15 54 15 15 0 0 0 69 15 13
2017 AO-03 17 38 19 12 13 1 0 55 25 175
2017 AO-04 7 44 19 5 24 0 0 52 29 41
2017 AO-05 17 35 17 8 24 0 0 52 31 12
2014 AO 14 36 22 14 14 0 0 50 28 275
2014 AO-01 44 31 24 0 0 0 0 76 0 16
2014 AO-02 13 29 13 25 20 0 0 42 45 15
2014 AO-03 7 38 23 15 15 1 1 46 31 181
2014 AO-04 24 34 21 6 14 0 0 58 21 46
2014 AO-05 24 29 21 18 8 0 0 53 25 14
2011 AO 14 29 20 17 19 1 0 44 36 334
2011 AO-01 30 39 20 0 10 0 0 70 10 10
2011 AO-02 12 40 15 17 13 3 0 54 30 40
2011 AO-03 12 25 25 14 23 1 0 37 37 188
2011 AO-04 16 34 12 24 14 0 0 50 38 63
2011 AO-05 18 29 14 23 17 0 0 46 40 30

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AO 22 43 16 13 6 0 0 65 19 192
2019 AO-02 42 42 8 8 0 0 0 83 8 12
2019 AO-03 20 41 17 15 7 0 0 61 22 125
2019 AO-04 16 45 21 11 7 0 0 61 18 38
2018 AO 17 38 16 17 11 0 0 55 29 208
2018 AO-03 13 40 20 17 11 0 0 53 27 134
2018 AO-04 19 31 13 17 20 0 0 50 37 41
2018 AO-05 24 14 0 52 9 0 0 39 61 13
2017 AO 15 39 15 19 12 0 0 54 31 254
2017 AO-02 23 69 8 0 0 0 0 92 0 13
2017 AO-03 13 38 18 19 13 0 0 51 32 174
2017 AO-04 10 35 12 26 17 0 0 44 43 41
2017 AO-05 17 51 9 8 16 0 0 67 24 12

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AO 52 26 10 6 7 0 0 78 13 193
2019 AO-02 50 17 25 8 0 0 0 67 8 12
2019 AO-03 55 25 8 5 7 0 0 81 11 125
2019 AO-04 42 32 14 3 10 0 0 74 12 39
2018 AO 44 28 15 7 7 0 0 71 14 206
2018 AO-03 46 26 15 6 7 0 0 72 13 132
2018 AO-04 33 34 14 8 11 0 0 67 19 41
2018 AO-05 43 24 14 19 0 0 0 67 19 13
2017 AO 37 36 12 9 6 0 0 73 15 255
2017 AO-02 38 54 0 8 0 0 0 92 8 13
2017 AO-03 40 33 10 10 6 1 0 73 16 175
2017 AO-04 25 44 17 5 10 0 0 69 15 41
2017 AO-05 18 49 17 8 8 0 0 67 16 12
2014 AO 34 33 13 8 11 1 0 68 19 275
2014 AO-01 50 25 24 0 0 0 0 76 0 16
2014 AO-02 26 20 28 7 20 0 0 46 26 15
2014 AO-03 35 31 12 7 13 2 0 67 21 181
2014 AO-04 25 41 13 14 6 0 0 66 21 46
2014 AO-05 45 47 0 0 8 0 0 92 8 14
2011 AO 21 37 15 17 10 0 0 58 27 335
2011 AO-01 29 71 0 0 0 0 0 100 0 10
2011 AO-02 27 40 13 10 10 0 0 67 20 40
2011 AO-03 22 34 19 16 10 0 0 55 26 188
2011 AO-04 14 40 9 22 13 0 2 55 36 63
2011 AO-05 20 31 13 23 13 0 0 51 36 31
2008 AO 23 36 18 12 11 0 0 59 23 268
2008 AO-01 0 69 10 10 10 0 0 69 20 10
2008 AO-02 25 36 22 9 9 0 0 61 17 92
2008 AO-03 24 38 15 11 12 0 0 62 23 79
2008 AO-04 28 26 20 17 8 0 2 54 25 42
2008 AO-05 22 37 15 15 11 0 0 59 26 29

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AO 13 21 12 24 30 0 0 34 54 193
2019 AO-02 17 50 8 25 0 0 0 67 25 12
2019 AO-03 10 20 11 25 34 0 0 30 59 125
2019 AO-04 11 11 15 25 39 0 0 21 64 39
2018 AO 5 32 9 24 30 0 0 37 54 208
2018 AO-03 2 28 11 26 33 0 0 30 59 134
2018 AO-04 3 34 8 26 29 0 0 37 55 41
2018 AO-05 24 38 9 5 24 0 0 62 29 13
2017 AO 4 16 13 24 43 0 0 20 67 255
2017 AO-02 0 15 46 31 8 0 0 15 38 13
2017 AO-03 4 12 11 26 47 0 0 16 73 175
2017 AO-04 2 17 7 19 54 0 0 20 73 41
2017 AO-05 0 51 16 9 25 0 0 51 34 12
2014 AO 10 25 11 26 28 0 0 35 54 275
2014 AO-01 31 50 13 6 0 0 0 81 6 16
2014 AO-02 7 19 13 55 7 0 0 25 62 15
2014 AO-03 8 20 10 26 35 1 0 28 62 181
2014 AO-04 8 32 17 18 25 0 0 40 44 46
2014 AO-05 24 33 0 27 16 0 0 57 43 14
2011 AO 18 35 12 20 15 0 0 53 35 333
2011 AO-01 40 40 0 19 0 0 0 81 19 10
2011 AO-02 23 28 21 13 15 0 0 51 28 40
2011 AO-03 11 35 11 25 17 0 1 46 42 187
2011 AO-04 24 37 11 14 14 0 0 61 28 63
2011 AO-05 30 41 6 13 11 0 0 70 23 30
2008 AO 22 40 13 17 9 0 0 62 26 267
2008 AO-01 20 61 0 19 0 0 0 81 19 10
2008 AO-02 12 42 19 19 9 0 0 54 27 91
2008 AO-03 25 33 12 17 14 0 0 58 31 79
2008 AO-04 21 47 13 15 4 0 0 68 19 42
2008 AO-05 49 30 4 10 7 0 0 79 17 29

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AO 12 13 29 21 21 3 0 26 44 193
2019 AO-02 8 17 42 17 8 8 0 27 27 12
2019 AO-03 12 11 32 22 20 4 0 24 43 125
2019 AO-04 8 13 25 24 30 0 0 21 53 39
2018 AO 5 27 26 22 19 1 0 31 42 207
2018 AO-03 2 27 28 22 20 1 0 29 43 134
2018 AO-04 10 27 26 21 17 0 0 36 38 40
2018 AO-05 5 14 24 28 29 0 0 19 57 13
2017 AO 6 25 19 26 22 2 0 31 49 255
2017 AO-02 8 8 38 31 15 0 0 15 46 13
2017 AO-03 7 24 17 26 24 2 0 32 51 175
2017 AO-04 2 25 22 29 21 0 0 27 51 41
2017 AO-05 0 42 9 17 33 0 0 42 49 12
2014 AO 9 25 24 16 22 3 0 36 39 275
2014 AO-01 19 38 25 13 0 6 0 60 13 16
2014 AO-02 20 13 25 7 26 9 0 36 36 15
2014 AO-03 5 24 27 17 23 3 1 30 41 181
2014 AO-04 14 30 16 14 25 0 0 44 40 46
2014 AO-05 34 20 6 14 27 0 0 53 41 14
2011 AO 10 26 20 19 25 0 0 37 44 335
2011 AO-01 20 51 19 0 10 0 0 71 10 10
2011 AO-02 7 30 21 15 25 3 0 38 41 40
2011 AO-03 6 24 20 21 29 0 0 31 50 188
2011 AO-04 19 26 17 16 22 0 0 45 38 63
2011 AO-05 16 27 22 26 9 0 0 43 35 31
2008 AO 13 28 20 16 22 1 0 41 39 269
2008 AO-01 0 51 21 8 20 0 0 51 29 10
2008 AO-02 11 27 21 16 23 2 0 39 40 92
2008 AO-03 8 26 20 18 27 1 0 34 45 80
2008 AO-04 16 28 13 22 19 0 3 45 42 42
2008 AO-05 32 33 13 7 15 0 0 65 22 29

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AO 11 26 20 19 22 2 1 38 42 192
2019 AO-02 8 42 17 17 17 0 0 50 33 12
2019 AO-03 11 26 21 18 21 3 1 38 41 124
2019 AO-04 8 26 16 23 27 0 0 34 50 39
2018 AO 11 28 20 15 23 2 2 40 39 206
2018 AO-03 8 27 25 13 25 2 1 36 39 133
2018 AO-04 13 28 12 21 25 0 0 42 46 40
2018 AO-05 9 29 0 28 19 0 14 45 55 13
2017 AO 9 30 18 17 22 2 3 40 41 255
2017 AO-02 15 15 15 23 23 0 8 33 50 13
2017 AO-03 10 30 19 15 23 1 1 41 40 175
2017 AO-04 7 32 12 25 22 0 2 40 47 41
2017 AO-05 0 34 18 17 31 0 0 34 48 12
2014 AO 14 26 19 11 23 3 4 43 36 275
2014 AO-01 19 31 24 6 6 0 13 58 14 16
2014 AO-02 20 13 32 0 20 9 7 39 23 15
2014 AO-03 11 26 20 12 24 3 3 40 39 181
2014 AO-04 16 29 12 14 24 2 2 47 40 46
2014 AO-05 41 18 8 8 25 0 0 59 33 14
2011 AO 10 23 20 15 31 1 1 33 46 335
2011 AO-01 10 51 0 9 10 0 20 76 24 10
2011 AO-02 5 26 7 28 30 5 0 32 60 40
2011 AO-03 7 23 25 10 35 0 1 30 45 188
2011 AO-04 16 19 15 20 27 2 2 36 49 63
2011 AO-05 20 20 19 19 23 0 0 40 41 31
2008 AO 8 29 16 16 30 0 1 38 46 269
2008 AO-01 0 30 31 10 29 0 0 30 39 10
2008 AO-02 7 33 15 15 29 0 1 40 45 92
2008 AO-03 6 26 15 21 33 0 0 31 54 80
2008 AO-04 10 26 14 15 30 3 3 38 47 42
2008 AO-05 22 31 10 15 22 0 0 53 37 29

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AO 46 29 11 5 2 0 6 81 8 190
2019 AO-02 42 33 8 0 8 0 8 82 9 12
2019 AO-03 42 29 15 6 2 0 7 76 8 122
2019 AO-04 61 28 5 3 3 0 0 89 5 39

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AO 49 11 10 5 6 6 14 74 13 192
2019 AO-02 58 8 8 8 0 0 17 80 10 12
2019 AO-03 49 8 10 4 8 7 14 72 16 124
2019 AO-04 47 21 11 8 0 3 11 79 9 39

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AO 21 25 18 13 15 3 5 50 31 192
2019 AO-02 17 42 25 0 8 0 8 64 9 12
2019 AO-03 19 24 16 17 16 4 5 47 35 124
2019 AO-04 13 28 29 11 19 0 0 41 30 39

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AO 23 21 20 13 12 5 6 50 28 192
2019 AO-02 17 25 33 0 8 0 17 50 10 12
2019 AO-03 22 21 20 16 12 5 5 47 31 124
2019 AO-04 21 26 24 8 17 4 0 50 26 39

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AO 32 20 14 10 12 6 7 59 25 190
2019 AO-02 25 33 0 8 17 0 17 70 30 12
2019 AO-03 30 20 15 11 11 6 6 58 25 122
2019 AO-04 26 24 20 12 13 4 0 52 27 39

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AO 60 15 9 2 2 6 6 86 4 191
2019 AO-02 58 8 17 0 0 0 17 80 0 12
2019 AO-03 61 16 7 2 2 6 6 88 4 123
2019 AO-04 60 21 5 5 3 5 0 86 8 39

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AO 67 11 4 2 4 6 6 88 7 192
2019 AO-02 75 0 8 0 0 0 17 90 0 12
2019 AO-03 65 11 4 2 6 7 5 86 9 124
2019 AO-04 69 13 5 2 2 7 3 90 4 39

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AO 70 9 3 1 2 5 11 94 3 191
2019 AO-02 67 8 8 0 0 0 17 90 0 12
2019 AO-03 68 8 3 1 2 6 11 92 4 123
2019 AO-04 78 8 3 0 0 4 7 97 0 39

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AO 22 45 13 15 5 1 0 67 20 191
2019 AO-02 36 45 0 9 9 0 0 82 18 11
2019 AO-03 20 43 13 17 7 1 0 63 24 125
2019 AO-04 16 50 21 11 2 0 0 67 13 38
2018 AO 21 38 17 13 11 0 0 59 24 208
2018 AO-03 20 36 20 14 11 0 0 55 24 134
2018 AO-04 14 47 10 11 17 0 0 62 28 41
2018 AO-05 29 29 14 28 0 0 0 58 28 13
2017 AO 15 39 17 13 15 0 0 55 29 253
2017 AO-02 15 69 15 0 0 0 0 85 0 13
2017 AO-03 14 37 17 14 17 0 0 51 32 173
2017 AO-04 10 32 24 17 17 0 0 42 34 41
2017 AO-05 27 49 8 8 8 0 0 76 16 12
2014 AO 14 36 17 19 12 1 1 51 32 275
2014 AO-01 31 25 31 6 0 0 6 60 7 16
2014 AO-02 20 20 13 25 13 9 0 43 42 15
2014 AO-03 10 36 16 22 15 0 1 46 37 181
2014 AO-04 18 43 16 11 12 0 0 61 23 46
2014 AO-05 35 33 12 20 0 0 0 68 20 14
2011 AO 16 36 18 15 15 0 0 52 29 335
2011 AO-01 10 71 9 10 0 0 0 81 10 10
2011 AO-02 12 40 25 8 15 0 0 52 23 40
2011 AO-03 12 30 20 18 19 0 0 43 37 188
2011 AO-04 22 43 14 13 8 0 0 65 22 63
2011 AO-05 36 38 10 7 10 0 0 73 16 31

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AO 25 38 18 11 9 0 1 63 20 191
2019 AO-02 33 50 0 0 17 0 0 83 17 12
2019 AO-03 22 35 23 11 8 0 1 57 19 125
2019 AO-04 22 45 8 13 12 0 0 67 25 37
2018 AO 23 28 18 16 14 0 0 52 30 208
2018 AO-03 22 31 20 16 11 0 0 53 26 134
2018 AO-04 22 24 20 12 23 0 0 46 34 41
2018 AO-05 19 9 15 47 9 0 0 29 56 13
2017 AO 21 31 18 13 16 0 0 52 30 254
2017 AO-02 23 54 15 8 0 0 0 77 8 13
2017 AO-03 20 29 22 13 17 0 0 49 29 174
2017 AO-04 19 32 7 19 22 0 0 51 41 41
2017 AO-05 27 42 16 0 16 0 0 69 16 12
2014 AO 20 26 19 17 16 1 1 46 34 275
2014 AO-01 25 31 18 25 0 0 0 57 25 16
2014 AO-02 26 20 0 25 20 9 0 51 49 15
2014 AO-03 12 27 23 18 19 0 1 39 37 181
2014 AO-04 31 29 15 13 12 0 0 60 25 46
2014 AO-05 53 16 12 6 14 0 0 69 20 14

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AO 20 36 12 22 8 0 1 57 30 185
2019 AO-02 42 25 8 17 8 0 0 67 25 12
2019 AO-03 17 37 13 21 9 0 2 56 31 119
2019 AO-04 14 37 17 27 5 0 0 50 33 38
2018 AO 19 31 19 16 15 0 0 50 31 207
2018 AO-03 18 32 23 14 14 0 0 49 28 133
2018 AO-04 17 21 21 23 19 0 0 38 41 41
2018 AO-05 10 33 5 9 42 0 0 43 52 13
2017 AO 17 29 20 15 18 0 0 46 34 254
2017 AO-02 23 54 23 0 0 0 0 77 0 13
2017 AO-03 15 29 19 17 20 1 0 44 37 174
2017 AO-04 7 32 25 15 22 0 0 39 36 41
2017 AO-05 34 17 25 9 16 0 0 51 25 12
2014 AO 17 29 18 18 18 0 0 46 36 275
2014 AO-01 44 38 18 0 0 0 0 82 0 16
2014 AO-02 26 22 12 20 20 0 0 49 39 15
2014 AO-03 11 28 19 21 21 1 0 39 42 181
2014 AO-04 21 27 19 14 19 0 0 48 33 46
2014 AO-05 32 35 6 14 14 0 0 67 27 14
2011 AO 22 31 19 13 15 1 0 53 28 334
2011 AO-01 40 51 9 0 0 0 0 91 0 10
2011 AO-02 29 28 22 10 8 3 0 59 18 40
2011 AO-03 17 32 20 14 17 0 0 49 31 188
2011 AO-04 26 25 14 13 20 2 0 52 34 62
2011 AO-05 29 31 16 16 6 0 0 61 23 31

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AO 14 41 21 14 6 4 0 57 21 193
2019 AO-02 17 25 25 25 0 8 0 45 27 12
2019 AO-03 15 40 20 16 6 4 0 57 22 125
2019 AO-04 8 52 21 11 9 0 0 60 19 39
2018 AO 8 35 29 19 8 1 0 43 28 206
2018 AO-03 7 33 33 17 8 2 0 41 26 134
2018 AO-04 7 40 21 20 11 0 0 47 31 40
2018 AO-05 11 26 21 26 16 0 0 37 42 12
2017 AO 8 37 25 15 14 1 0 46 29 255
2017 AO-02 8 38 46 0 8 0 0 46 8 13
2017 AO-03 10 35 24 16 15 1 0 45 31 175
2017 AO-04 2 44 24 15 12 2 0 48 27 41
2017 AO-05 9 43 25 8 16 0 0 52 24 12

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AO 47 38 6 5 4 0 0 85 9 193
2019 AO-02 42 25 25 0 8 0 0 67 8 12
2019 AO-03 49 38 5 5 3 0 0 87 8 125
2019 AO-04 37 52 4 3 4 0 0 89 7 39
2018 AO 47 33 8 7 5 0 0 80 12 207
2018 AO-03 47 37 8 7 2 0 0 83 9 134
2018 AO-04 44 29 5 9 12 0 0 73 21 40
2018 AO-05 24 29 24 0 24 0 0 53 24 13
2017 AO 37 38 12 6 7 0 0 75 13 251
2017 AO-02 54 23 23 0 0 0 0 77 0 13
2017 AO-03 35 42 10 7 5 0 1 78 12 172
2017 AO-04 33 37 15 2 12 0 0 70 15 40
2017 AO-05 36 24 16 9 16 0 0 60 25 12
2014 AO 34 38 12 10 6 1 0 72 16 275
2014 AO-01 69 31 0 0 0 0 0 100 0 16
2014 AO-02 39 13 13 20 6 9 0 58 28 15
2014 AO-03 29 40 16 9 5 0 1 69 14 181
2014 AO-04 38 39 2 11 10 0 0 77 21 46
2014 AO-05 40 33 6 21 0 0 0 73 21 14
2011 AO 30 37 11 13 9 0 0 67 22 334
2011 AO-01 61 30 0 9 0 0 0 91 9 10
2011 AO-02 43 28 8 18 3 0 0 71 21 39
2011 AO-03 27 39 13 11 10 1 0 66 21 188
2011 AO-04 32 33 8 16 11 0 0 65 27 63
2011 AO-05 26 38 10 19 7 0 0 64 25 31

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AO 19 30 26 11 14 0 1 49 25 191
2019 AO-02 17 17 50 0 17 0 0 33 17 12
2019 AO-03 19 35 21 12 12 0 1 54 24 123
2019 AO-04 11 24 33 12 20 0 0 34 32 39
2018 AO 20 27 24 16 12 1 0 47 28 206
2018 AO-03 21 32 23 11 12 1 0 53 23 132
2018 AO-04 12 22 26 26 13 0 0 34 40 41
2018 AO-05 9 19 24 24 24 0 0 29 47 13
2017 AO 21 25 27 14 12 1 0 47 26 255
2017 AO-02 31 31 15 15 8 0 0 62 23 13
2017 AO-03 23 26 30 12 9 1 0 49 21 175
2017 AO-04 10 20 24 17 27 2 0 30 45 41
2017 AO-05 27 16 8 25 25 0 0 43 49 12
2014 AO 16 32 23 17 12 0 0 48 29 274
2014 AO-01 31 44 19 6 0 0 0 75 6 16
2014 AO-02 35 46 6 7 7 0 0 81 13 15
2014 AO-03 15 32 24 17 12 0 0 47 29 181
2014 AO-04 11 25 29 17 17 0 0 36 35 45
2014 AO-05 0 32 20 33 16 0 0 32 49 14
2011 AO 16 36 19 15 14 0 0 51 29 335
2011 AO-01 30 39 30 0 0 0 0 70 0 10
2011 AO-02 10 54 8 20 8 0 0 64 28 40
2011 AO-03 15 36 20 15 14 0 0 51 29 188
2011 AO-04 19 24 16 17 24 0 0 43 42 63
2011 AO-05 16 32 32 10 10 0 0 48 20 31
2008 AO 9 33 23 21 13 0 0 43 34 269
2008 AO-01 20 30 29 21 0 0 0 51 21 10
2008 AO-02 7 43 25 17 7 0 1 51 24 92
2008 AO-03 10 28 23 23 17 0 0 37 40 80
2008 AO-04 13 18 12 30 25 2 0 32 56 42
2008 AO-05 0 36 24 21 18 0 0 36 39 29

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AO 71 18 4 3 1 1 2 92 4 193
2019 AO-02 50 25 0 8 8 8 0 82 18 12
2019 AO-03 74 17 5 2 0 0 2 93 2 125
2019 AO-04 71 21 3 5 0 0 0 92 5 39
2017 AO 60 24 7 4 4 1 1 85 8 253
2017 AO-02 42 50 8 0 0 0 0 92 0 12
2017 AO-03 65 22 6 3 3 1 1 88 6 175
2017 AO-04 58 25 8 5 5 0 0 83 10 40
2017 AO-05 26 33 26 8 0 8 0 63 9 12
2014 AO 50 23 12 7 5 1 2 76 12 273
2014 AO-01 69 13 6 0 0 0 13 93 0 16
2014 AO-02 39 22 25 7 0 7 0 66 7 15
2014 AO-03 50 27 12 5 5 1 1 78 10 180
2014 AO-04 50 14 11 12 9 2 2 67 22 46
2014 AO-05 48 21 8 17 6 0 0 69 23 13
2011 AO 35 28 12 11 10 2 2 66 22 335
2011 AO-01 49 30 0 0 0 0 20 100 0 10
2011 AO-02 20 32 16 8 20 3 3 54 29 40
2011 AO-03 33 29 12 11 11 3 1 64 23 188
2011 AO-04 44 24 11 14 2 2 3 72 16 63
2011 AO-05 39 25 13 10 13 0 0 64 23 31

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 AO 20 46 34 192
2019 AO-02 8 50 42 12
2019 AO-03 20 49 31 124
2019 AO-04 26 32 41 39
2018 AO 18 46 36 208
2018 AO-03 17 50 33 134
2018 AO-04 24 29 47 41
2018 AO-05 19 24 57 13
2017 AO 16 53 31 255
2017 AO-02 23 38 38 13
2017 AO-03 13 57 30 175
2017 AO-04 25 39 36 41
2017 AO-05 24 34 43 12
2014 AO 25 46 29 275
2014 AO-01 6 69 24 16
2014 AO-02 26 32 42 15
2014 AO-03 24 45 31 181
2014 AO-04 33 47 20 46
2014 AO-05 25 53 21 14
2011 AO 19 43 38 335
2011 AO-01 9 81 10 10
2011 AO-02 22 45 33 40
2011 AO-03 17 43 40 188
2011 AO-04 22 33 45 63
2011 AO-05 23 44 32 31

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 AO 41 3 11 38 3 5 38
2019 AO-03 43 4 12 37 4 0 25
2019 AO-04 20 0 10 50 0 20 10
2018 AO 43 3 11 32 3 8 37
2018 AO-03 39 4 4 43 0 9 23
2017 AO 44 7 7 29 0 12 41
2017 AO-03 39 4 9 39 0 9 23
2017 AO-04 50 10 10 20 0 10 10
2014 AO 41 18 10 28 9999 3 67
2014 AO-03 37 17 14 33 9999 0 43
2014 AO-04 54 27 0 19 9999 0 14
2011 AO 43 20 5 24 9999 8 64
2011 AO-03 37 18 6 32 9999 6 32
2011 AO-04 57 29 0 0 9999 15 14
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AO 28 45 13 9 4 1 1 74 13 190
2019 AO-02 33 42 17 8 0 0 0 75 8 12
2019 AO-03 24 48 13 7 6 1 1 73 13 123
2019 AO-04 31 43 10 16 0 0 0 74 16 38
2018 AO 25 44 15 9 6 0 0 69 16 208
2018 AO-03 21 46 17 9 7 1 0 67 16 134
2018 AO-04 32 38 13 7 10 0 0 70 17 41
2018 AO-05 24 33 14 28 0 0 0 58 28 13
2017 AO 21 42 13 15 9 1 0 64 24 254
2017 AO-02 23 69 8 0 0 0 0 92 0 13
2017 AO-03 17 43 14 15 10 1 1 61 25 175
2017 AO-04 27 37 10 15 10 0 0 65 25 40
2017 AO-05 34 43 8 8 8 0 0 76 16 12
2014 AO 19 42 16 15 7 1 0 62 21 275
2014 AO-01 19 63 18 0 0 0 0 82 0 16
2014 AO-02 20 49 12 13 7 0 0 68 20 15
2014 AO-03 14 42 17 17 8 1 0 57 26 181
2014 AO-04 30 37 17 11 4 2 0 68 15 46
2014 AO-05 49 43 0 8 0 0 0 92 8 14
2011 AO 22 35 15 14 12 1 0 58 27 335
2011 AO-01 51 29 10 10 0 0 0 80 10 10
2011 AO-02 20 37 25 8 10 0 0 57 18 40
2011 AO-03 16 34 14 19 16 1 0 51 35 188
2011 AO-04 24 37 19 8 10 2 0 62 18 63
2011 AO-05 51 32 3 13 0 0 0 83 13 31
2008 AO 25 34 18 9 12 2 0 59 22 268
2008 AO-01 10 80 10 0 0 0 0 90 0 10
2008 AO-02 12 31 27 14 13 2 0 44 28 91
2008 AO-03 23 38 14 7 17 1 0 61 25 80
2008 AO-04 38 22 17 8 10 5 0 63 19 42
2008 AO-05 52 29 11 0 7 0 0 82 7 29

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AO 6 32 32 16 12 3 0 39 29 193
2019 AO-02 8 25 50 8 0 8 0 36 9 12
2019 AO-03 6 29 32 17 12 3 0 36 30 125
2019 AO-04 3 39 32 12 15 0 0 41 27 39
2018 AO 6 30 30 23 10 1 0 37 33 204
2018 AO-03 6 28 35 22 8 1 0 34 30 132
2018 AO-04 4 34 26 19 18 0 0 38 37 40
2018 AO-05 5 29 9 42 14 0 0 34 57 13
2017 AO 6 30 27 20 15 2 0 37 36 254
2017 AO-02 0 33 42 17 8 0 0 33 25 12
2017 AO-03 7 29 27 19 15 3 0 37 35 175
2017 AO-04 0 34 27 24 15 0 0 34 39 41
2017 AO-05 9 33 26 17 16 0 0 42 33 12
2014 AO 9 26 23 22 18 1 0 36 41 275
2014 AO-01 19 43 6 31 0 0 0 62 31 16
2014 AO-02 0 26 32 7 26 9 0 29 36 15
2014 AO-03 6 24 25 22 22 1 0 30 44 181
2014 AO-04 14 31 19 26 11 0 0 45 36 46
2014 AO-05 38 27 8 21 6 0 0 65 27 14
2011 AO 13 24 19 18 24 1 0 37 43 335
2011 AO-01 20 49 20 0 10 0 0 70 10 10
2011 AO-02 9 24 25 10 31 0 0 34 41 40
2011 AO-03 8 20 18 23 29 2 1 29 52 188
2011 AO-04 18 27 21 15 18 2 0 46 33 63
2011 AO-05 31 32 10 17 10 0 0 64 27 31

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AO 16 31 33 13 5 2 1 18 48 193
2019 AO-02 8 8 50 17 17 0 0 33 17 12
2019 AO-03 16 29 36 13 3 2 1 17 46 125
2019 AO-04 20 51 18 8 3 0 0 11 71 39
2018 AO 19 30 35 13 1 0 1 15 50 207
2018 AO-03 17 30 38 13 2 0 0 15 47 133
2018 AO-04 28 38 24 10 0 0 0 10 66 41
2018 AO-05 38 24 33 5 0 0 0 5 62 13
2017 AO 16 29 35 12 4 1 2 17 47 255
2017 AO-02 0 8 31 38 23 0 0 62 8 13
2017 AO-03 15 32 34 12 3 1 3 16 49 175
2017 AO-04 29 29 39 2 0 0 0 2 58 41
2017 AO-05 0 48 35 17 0 0 0 17 48 12
2014 AO 18 30 33 13 4 1 1 17 50 275
2014 AO-01 0 6 37 31 25 0 0 57 6 16
2014 AO-02 19 26 26 13 16 0 0 29 45 15
2014 AO-03 18 35 30 13 2 1 2 15 54 181
2014 AO-04 29 24 39 6 0 2 0 7 53 46
2014 AO-05 16 21 39 6 18 0 0 24 37 14
2011 AO 25 33 28 10 3 1 2 13 59 335
2011 AO-01 0 39 10 40 0 0 10 45 44 10
2011 AO-02 26 28 28 11 5 0 3 16 55 40
2011 AO-03 26 35 29 7 3 0 1 9 62 188
2011 AO-04 31 28 22 14 3 2 2 17 60 63
2011 AO-05 10 30 36 17 0 3 3 18 43 31
2008 AO 16 38 29 11 3 1 2 14 56 269
2008 AO-01 8 21 61 10 0 0 0 10 29 10
2008 AO-02 12 42 29 11 2 1 2 13 56 92
2008 AO-03 20 40 24 9 7 1 0 16 60 80
2008 AO-04 19 38 26 11 2 2 2 13 60 42
2008 AO-05 18 27 43 12 0 0 0 12 45 29

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AO 17 28 27 17 8 2 0 26 47 192
2019 AO-02 0 25 50 8 17 0 0 25 25 12
2019 AO-03 16 29 28 17 7 3 0 25 46 124
2019 AO-04 32 36 21 11 0 0 0 11 68 39
2018 AO 19 32 27 15 4 2 0 20 53 206
2018 AO-03 15 32 30 16 4 2 0 20 49 132
2018 AO-04 33 39 14 10 3 0 0 13 72 41
2018 AO-05 57 28 10 5 0 0 0 5 85 13
2017 AO 19 24 30 15 6 2 3 23 45 253
2017 AO-02 0 31 38 8 15 8 0 25 33 13
2017 AO-03 19 25 29 17 6 1 2 23 46 173
2017 AO-04 29 22 27 12 2 2 5 16 55 41
2017 AO-05 8 24 52 8 9 0 0 17 31 12
2014 AO 23 25 27 14 8 1 2 23 49 274
2014 AO-01 0 13 18 25 38 6 0 67 13 16
2014 AO-02 13 26 20 25 16 0 0 41 39 15
2014 AO-03 24 25 32 10 6 2 2 17 50 180
2014 AO-04 34 28 14 19 2 0 3 22 64 46
2014 AO-05 16 29 25 12 18 0 0 30 45 14
2011 AO 37 24 19 11 7 0 1 18 62 335
2011 AO-01 0 10 39 40 10 0 0 51 10 10
2011 AO-02 36 20 19 12 10 0 3 23 58 40
2011 AO-03 40 28 17 7 6 0 1 14 69 188
2011 AO-04 42 19 19 11 5 2 2 16 63 63
2011 AO-05 20 17 28 23 10 0 3 33 38 31
2008 AO 27 32 22 10 6 1 2 16 61 269
2008 AO-01 10 30 29 20 10 0 0 30 41 10
2008 AO-02 21 34 30 10 2 1 2 12 56 92
2008 AO-03 30 30 19 9 8 2 1 18 62 80
2008 AO-04 37 33 12 11 5 0 2 17 71 42
2008 AO-05 33 28 17 12 10 0 0 22 61 29

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AO 19 33 31 11 4 2 1 15 53 193
2019 AO-02 0 25 42 33 0 0 0 33 25 12
2019 AO-03 21 32 30 9 5 2 1 15 55 125
2019 AO-04 23 32 34 10 2 0 0 11 54 39
2018 AO 24 30 31 9 2 2 1 11 56 206
2018 AO-03 20 32 35 9 2 1 2 11 53 132
2018 AO-04 34 32 32 3 0 0 0 3 66 41
2018 AO-05 57 14 19 10 0 0 0 10 71 13
2017 AO 24 36 22 11 4 1 2 15 62 255
2017 AO-02 8 15 46 23 0 8 0 25 25 13
2017 AO-03 27 36 22 9 3 1 2 13 65 175
2017 AO-04 27 36 24 7 5 0 0 12 63 41
2017 AO-05 16 51 8 26 0 0 0 26 66 12
2014 AO 31 33 24 8 2 1 1 11 65 273
2014 AO-01 13 19 37 25 0 0 6 27 34 16
2014 AO-02 13 46 7 20 15 0 0 34 59 15
2014 AO-03 30 34 25 7 2 1 1 10 65 180
2014 AO-04 40 34 22 4 0 0 0 4 74 46
2014 AO-05 66 15 19 0 0 0 0 0 81 13
2011 AO 30 26 25 13 4 0 2 17 57 335
2011 AO-01 0 20 49 0 30 0 0 30 20 10
2011 AO-02 18 28 30 10 10 0 5 20 49 40
2011 AO-03 32 26 26 12 3 0 1 15 59 188
2011 AO-04 35 21 25 14 3 2 0 18 57 63
2011 AO-05 32 35 7 20 3 0 3 24 69 31
2008 AO 19 28 33 10 6 1 3 17 49 268
2008 AO-01 29 10 41 0 10 0 10 11 43 10
2008 AO-02 8 29 41 16 3 0 3 20 38 91
2008 AO-03 34 27 22 11 5 1 0 16 62 80
2008 AO-04 19 27 36 5 7 2 4 12 49 42
2008 AO-05 19 28 39 0 13 0 0 13 47 29

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AO 10 18 36 27 8 1 1 35 28 190
2019 AO-02 0 25 8 42 25 0 0 67 25 12
2019 AO-03 11 11 40 30 7 1 1 38 22 123
2019 AO-04 9 38 37 14 3 0 0 16 47 38
2018 AO 10 18 42 22 7 1 1 30 28 206
2018 AO-03 4 20 42 26 6 1 0 33 25 132
2018 AO-04 24 17 44 12 3 0 0 14 41 41
2018 AO-05 47 0 47 5 0 0 0 5 47 13
2017 AO 13 19 28 28 9 0 3 38 33 252
2017 AO-02 8 0 23 46 23 0 0 69 8 13
2017 AO-03 11 19 29 28 9 1 3 38 32 174
2017 AO-04 27 20 30 20 3 0 0 23 47 40
2017 AO-05 9 37 27 19 9 0 0 27 46 11
2014 AO 12 20 35 21 9 1 1 31 33 274
2014 AO-01 0 13 12 44 25 0 6 74 13 16
2014 AO-02 7 0 26 33 34 0 0 67 7 15
2014 AO-03 12 22 36 19 8 2 2 28 35 180
2014 AO-04 17 17 48 18 0 0 0 18 34 46
2014 AO-05 27 37 6 18 12 0 0 30 64 14
2011 AO 13 18 30 28 8 0 2 37 33 334
2011 AO-01 0 10 30 29 30 0 0 60 10 10
2011 AO-02 13 18 16 40 5 0 7 49 34 39
2011 AO-03 13 15 34 29 8 0 1 38 28 188
2011 AO-04 13 30 25 22 7 2 2 30 45 63
2011 AO-05 21 22 29 19 6 0 3 26 44 31
2008 AO 11 18 35 24 10 1 1 35 29 267
2008 AO-01 19 10 41 20 10 0 0 30 29 10
2008 AO-02 4 10 39 33 11 1 1 45 15 90
2008 AO-03 13 26 30 20 9 3 0 29 40 80
2008 AO-04 15 27 29 17 11 0 2 28 43 42
2008 AO-05 18 10 49 19 4 0 0 23 28 29

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AO 33 30 21 11 3 1 1 15 64 193
2019 AO-02 17 25 17 33 8 0 0 42 42 12
2019 AO-03 34 28 23 11 2 1 1 14 62 125
2019 AO-04 45 42 11 3 0 0 0 3 87 39
2018 AO 37 27 24 9 2 0 0 11 64 207
2018 AO-03 32 30 26 9 2 1 0 11 63 133
2018 AO-04 62 14 18 5 0 0 0 5 76 41
2018 AO-05 57 28 10 5 0 0 0 5 85 13
2017 AO 35 27 23 9 3 0 2 13 64 254
2017 AO-02 8 8 46 23 8 8 0 33 17 13
2017 AO-03 37 29 22 8 2 0 2 11 67 174
2017 AO-04 53 25 17 5 0 0 0 5 78 41
2017 AO-05 8 49 35 8 0 0 0 8 57 12
2014 AO 37 32 19 5 4 1 1 9 71 275
2014 AO-01 6 25 43 0 19 0 6 20 34 16
2014 AO-02 20 26 33 0 21 0 0 21 46 15
2014 AO-03 39 34 17 7 0 2 1 7 76 181
2014 AO-04 44 28 19 3 6 0 0 9 72 46
2014 AO-05 49 27 12 0 12 0 0 12 76 14
2011 AO 40 26 19 8 5 1 1 13 67 335
2011 AO-01 10 20 30 10 29 0 0 39 30 10
2011 AO-02 36 25 14 15 2 3 5 18 66 40
2011 AO-03 41 30 17 5 5 0 1 11 72 188
2011 AO-04 48 15 21 11 3 2 0 15 64 63
2011 AO-05 30 28 30 6 3 0 3 10 59 31
2008 AO 36 28 19 11 5 1 1 15 65 268
2008 AO-01 39 0 41 20 0 0 0 20 39 10
2008 AO-02 33 36 16 11 3 0 1 14 69 92
2008 AO-03 41 18 19 13 7 3 0 20 60 79
2008 AO-04 47 23 12 11 4 0 2 16 71 42
2008 AO-05 24 44 22 6 4 0 0 10 69 29

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AO 15 21 28 22 10 2 2 34 37 193
2019 AO-02 8 17 25 17 33 0 0 50 25 12
2019 AO-03 15 21 31 22 7 4 2 30 38 125
2019 AO-04 23 22 26 26 0 0 3 27 46 39
2018 AO 20 22 25 23 6 2 2 30 43 206
2018 AO-03 18 21 26 24 6 2 2 31 41 133
2018 AO-04 33 24 20 18 5 0 0 24 57 41
2018 AO-05 29 28 24 14 5 0 0 19 57 13
2017 AO 12 18 32 18 16 2 2 35 32 254
2017 AO-02 8 15 54 15 8 0 0 23 23 13
2017 AO-03 12 21 29 18 16 3 2 36 34 174
2017 AO-04 20 12 42 15 7 2 2 23 34 41
2017 AO-05 8 27 18 24 24 0 0 47 35 12
2014 AO 14 18 26 21 11 5 3 36 36 274
2014 AO-01 0 0 24 31 38 6 0 74 0 16
2014 AO-02 13 20 20 20 19 9 0 42 36 15
2014 AO-03 15 19 28 21 7 7 3 31 38 180
2014 AO-04 21 17 25 24 6 0 6 32 41 46
2014 AO-05 0 21 27 12 40 0 0 51 21 14
2011 AO 8 20 31 26 11 1 4 38 30 334
2011 AO-01 0 20 9 40 20 0 10 68 23 10
2011 AO-02 8 31 20 22 14 0 5 38 41 40
2011 AO-03 8 22 30 25 11 1 4 37 31 187
2011 AO-04 10 15 35 30 8 2 0 39 25 63
2011 AO-05 10 3 43 22 9 6 6 35 16 31
2008 AO 14 19 32 20 9 2 3 31 35 269
2008 AO-01 21 10 29 20 20 0 0 41 31 10
2008 AO-02 16 23 29 21 7 2 2 28 41 92
2008 AO-03 13 21 31 21 9 4 1 31 36 80
2008 AO-04 10 18 38 17 13 0 4 31 29 42
2008 AO-05 11 18 39 22 10 0 0 31 29 29

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AO 33 30 23 8 3 2 1 11 65 192
2019 AO-02 8 25 25 17 17 8 0 36 36 12
2019 AO-03 35 31 22 8 1 1 1 10 68 124
2019 AO-04 39 29 25 7 0 0 0 7 68 39
2018 AO 37 34 20 7 1 1 0 8 72 207
2018 AO-03 39 35 20 5 1 0 0 5 75 133
2018 AO-04 33 37 28 0 3 0 0 3 70 41
2018 AO-05 61 24 5 10 0 0 0 10 85 13
2017 AO 40 30 20 5 2 1 2 8 72 255
2017 AO-02 8 38 31 8 8 0 8 17 50 13
2017 AO-03 41 33 17 5 2 1 1 6 76 175
2017 AO-04 54 22 22 2 0 0 0 2 76 41
2017 AO-05 34 9 49 8 0 0 0 8 43 12
2014 AO 43 30 20 3 2 1 0 5 75 274
2014 AO-01 0 44 37 6 6 6 0 13 47 16
2014 AO-02 20 26 35 7 12 0 0 19 46 15
2014 AO-03 48 30 15 3 1 1 1 4 80 180
2014 AO-04 44 33 21 2 0 0 0 2 77 46
2014 AO-05 51 12 32 0 6 0 0 6 62 14

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AO 15 25 31 22 5 1 1 27 41 193
2019 AO-02 8 0 17 58 17 0 0 75 8 12
2019 AO-03 18 26 32 19 2 1 1 22 45 125
2019 AO-04 10 33 33 16 5 0 3 22 44 39

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AO 4 20 25 29 21 2 0 24 51 192
2019 AO-02 0 25 33 33 8 0 0 25 42 12
2019 AO-03 3 20 29 28 18 2 0 23 47 125
2019 AO-04 3 13 11 37 37 0 0 16 74 39

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AO 48 30 6 8 5 1 1 80 14 192
2019 AO-02 50 25 17 8 0 0 0 75 8 12
2019 AO-03 46 28 8 10 6 2 1 75 16 125
2019 AO-04 51 42 0 3 3 0 0 94 6 38
2018 AO 41 35 7 7 9 0 0 77 16 207
2018 AO-03 39 35 8 8 9 1 0 75 17 133
2018 AO-04 42 34 8 5 11 0 0 76 16 41
2018 AO-05 47 29 5 19 0 0 0 76 19 13
2017 AO 40 34 9 9 7 0 0 75 17 253
2017 AO-02 33 42 8 17 0 0 0 75 17 12
2017 AO-03 39 34 11 9 7 0 0 73 16 175
2017 AO-04 44 35 2 10 7 2 0 81 17 41
2017 AO-05 19 63 9 9 0 0 0 83 9 11
2014 AO 44 32 7 8 6 1 0 78 15 275
2014 AO-01 63 13 13 12 0 0 0 76 12 16
2014 AO-02 20 35 6 20 20 0 0 55 39 15
2014 AO-03 41 33 8 8 7 2 1 76 16 181
2014 AO-04 55 32 6 4 2 0 0 88 6 46
2014 AO-05 53 33 0 8 6 0 0 86 14 14

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AO 48 32 8 8 3 0 1 81 11 193
2019 AO-02 33 42 8 8 8 0 0 75 17 12
2019 AO-03 50 30 9 9 2 0 1 80 10 125
2019 AO-04 45 39 10 4 3 0 0 83 7 39
2018 AO 45 37 6 10 1 0 0 82 12 205
2018 AO-03 44 38 7 9 2 0 0 82 11 132
2018 AO-04 42 33 8 16 1 0 0 75 17 41
2018 AO-05 62 33 0 6 0 0 0 94 6 12
2017 AO 37 41 7 9 5 0 0 78 14 254
2017 AO-02 31 54 0 15 0 0 0 85 15 13
2017 AO-03 40 40 8 7 5 0 0 80 12 175
2017 AO-04 25 52 5 12 7 0 0 76 19 41
2017 AO-05 28 36 19 9 9 0 0 64 17 11
2014 AO 41 42 7 7 3 0 0 83 10 275
2014 AO-01 69 31 0 0 0 0 0 100 0 16
2014 AO-02 35 13 12 33 7 0 0 49 39 15
2014 AO-03 39 44 9 5 3 0 0 82 8 181
2014 AO-04 46 46 0 6 2 0 0 92 8 46
2014 AO-05 30 51 6 6 8 0 0 80 14 14

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AO 44 38 10 7 1 1 1 83 7 193
2019 AO-02 50 8 33 8 0 0 0 58 8 12
2019 AO-03 45 37 11 6 1 0 1 82 7 125
2019 AO-04 37 56 0 4 0 3 0 96 4 39
2018 AO 38 41 12 5 2 2 0 80 7 208
2018 AO-03 37 38 15 5 2 2 0 77 8 134
2018 AO-04 38 43 10 5 1 1 0 82 7 41
2018 AO-05 47 42 5 5 0 0 0 90 5 13

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AO 23 49 19 3 2 4 0 75 6 192
2019 AO-02 17 33 42 0 0 8 0 55 0 12
2019 AO-03 22 51 17 4 2 4 0 76 7 124
2019 AO-04 24 52 13 4 2 5 0 80 6 39
2018 AO 32 42 16 4 2 4 0 77 6 208
2018 AO-03 30 41 17 5 2 5 1 75 6 134
2018 AO-04 31 51 13 0 3 1 0 84 3 41
2018 AO-05 24 53 19 0 5 0 0 76 5 13
2017 AO 23 49 15 6 4 3 0 74 11 255
2017 AO-02 23 62 15 0 0 0 0 85 0 13
2017 AO-03 23 49 15 6 3 3 0 74 10 175
2017 AO-04 12 64 10 5 7 2 0 78 12 41
2017 AO-05 43 26 8 8 16 0 0 69 24 12
2014 AO 26 41 18 7 2 4 0 71 10 275
2014 AO-01 57 19 24 0 0 0 0 76 0 16
2014 AO-02 26 35 12 20 0 7 0 66 21 15
2014 AO-03 18 43 22 7 4 5 1 65 12 181
2014 AO-04 32 52 9 5 0 2 0 86 5 46
2014 AO-05 67 21 6 0 0 6 0 94 0 14
2011 AO 23 35 20 9 8 4 1 61 18 335
2011 AO-01 49 40 0 0 10 0 0 90 10 10
2011 AO-02 22 33 23 8 7 5 3 59 16 40
2011 AO-03 17 34