2018 Public Service Employee Survey Results for Office of the Commissioner of Lobbying of Canada

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the anonymity of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I get the training I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 25 45 10 14 6 0 1 70 20 161510
2018 Micro-organizations combined 37 41 9 8 4 0 2 80 12 898
2018 Office of the Commissioner of Lobbying of Canada 41 37 19 4 0 0 0 78 4 27
2017 Public Service 26 40 12 14 8 0 0 66 23 174231
2017 Micro-organizations combined 41 35 8 8 6 1 1 77 14 866
2017 Office of the Commissioner of Lobbying of Canada 57 19 5 5 15 0 0 76 20 20
2014 Public Service 24 39 12 16 9 0 0 63 25 181873
2014 Micro-organizations combined 44 31 9 10 5 0 1 76 15 1093
2014 Office of the Commissioner of Lobbying of Canada 63 29 4 0 4 0 0 92 4 24
2011 Public Service 27 41 12 12 6 0 1 69 19 200240
2011 Micro-organizations combined 34 37 11 9 6 1 3 73 15 1008
2011 Office of the Commissioner of Lobbying of Canada 52 26 13 0 4 0 4 82 5 23
2008 Public Service 25 42 13 13 7 0 1 68 20 168332
2008 Micro-organizations combined 35 37 12 8 5 1 2 74 14 726
2008 Office of the Commissioner of Lobbying of Canada 50 36 9 5 0 0 0 86 5 22

Question 2. My job is a good fit with my interests.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 40 39 11 6 3 0 0 80 10 161032
2018 Micro-organizations combined 54 35 6 3 2 0 0 88 6 895
2018 Office of the Commissioner of Lobbying of Canada 52 41 7 0 0 0 0 93 0 27
2017 Public Service 41 39 10 6 3 0 0 80 10 174121
2017 Micro-organizations combined 53 32 7 5 2 0 0 85 7 866
2017 Office of the Commissioner of Lobbying of Canada 54 36 10 0 0 0 0 90 0 20
2014 Public Service 39 39 11 7 4 0 0 78 11 181902
2014 Micro-organizations combined 50 32 9 6 3 0 0 82 9 1093
2014 Office of the Commissioner of Lobbying of Canada 33 42 25 0 0 0 0 75 0 24
2011 Public Service 42 36 11 6 4 0 0 79 10 200728
2011 Micro-organizations combined 48 32 10 6 3 0 1 81 9 1009
2011 Office of the Commissioner of Lobbying of Canada 39 39 13 0 4 0 4 82 5 23
2008 Public Service 38 41 11 7 4 0 0 79 10 169105
2008 Micro-organizations combined 43 36 11 6 3 0 0 80 9 732
2008 Office of the Commissioner of Lobbying of Canada 27 45 5 9 14 0 0 73 23 22

Question 3. My job is a good fit with my skills.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 45 38 8 6 3 0 0 84 9 160117
2018 Micro-organizations combined 56 33 6 3 2 0 0 89 6 887
2018 Office of the Commissioner of Lobbying of Canada 50 42 4 4 0 0 0 92 4 26
2017 Public Service 47 37 7 6 3 0 0 84 9 173994
2017 Micro-organizations combined 55 33 5 4 2 0 0 89 6 867
2017 Office of the Commissioner of Lobbying of Canada 66 29 0 0 5 0 0 95 5 20
2014 Public Service 44 38 8 6 3 0 0 82 10 181804
2014 Micro-organizations combined 56 30 6 5 2 0 0 86 8 1092
2014 Office of the Commissioner of Lobbying of Canada 67 25 4 4 0 0 0 92 4 24
2011 Public Service 45 39 7 5 3 0 0 84 8 200298
2011 Micro-organizations combined 51 33 8 5 3 0 0 84 8 1009
2011 Office of the Commissioner of Lobbying of Canada 48 35 9 0 4 0 4 86 5 23
2008 Public Service 43 42 7 5 3 0 0 85 8 168403
2008 Micro-organizations combined 51 35 7 3 3 0 0 86 7 727
2008 Office of the Commissioner of Lobbying of Canada 41 36 9 0 14 0 0 77 14 22

Question 4. I have support at work to balance my work and personal life.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 42 33 11 8 5 0 0 76 13 161141
2018 Micro-organizations combined 56 28 6 5 4 0 0 85 8 897
2018 Office of the Commissioner of Lobbying of Canada 74 22 4 0 0 0 0 96 0 27
2017 Public Service 41 33 10 9 6 0 1 74 15 174019
2017 Micro-organizations combined 55 29 6 6 4 0 0 84 10 868
2017 Office of the Commissioner of Lobbying of Canada 79 17 0 5 0 0 0 95 5 20
2014 Public Service 36 34 12 10 7 0 1 71 16 181787
2014 Micro-organizations combined 50 29 8 6 5 0 1 81 11 1092
2014 Office of the Commissioner of Lobbying of Canada 43 39 13 0 0 0 4 86 0 23
2011 Public Service 38 36 11 9 6 0 1 75 14 200742
2011 Micro-organizations combined 46 30 9 9 4 0 2 77 14 1010
2011 Office of the Commissioner of Lobbying of Canada 43 39 0 4 9 0 4 86 14 23

Question 5. I get a sense of satisfaction from my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 34 42 12 8 5 0 0 75 13 160671
2018 Micro-organizations combined 46 38 8 6 2 0 0 84 8 890
2018 Office of the Commissioner of Lobbying of Canada 48 41 7 4 0 0 0 89 4 27
2017 Public Service 33 44 11 8 5 0 0 77 13 174203
2017 Micro-organizations combined 45 40 7 6 3 0 0 84 9 867
2017 Office of the Commissioner of Lobbying of Canada 59 19 0 17 5 0 0 78 22 20
2014 Public Service 30 44 12 9 5 0 0 74 14 181850
2014 Micro-organizations combined 42 37 10 8 3 0 0 79 11 1093
2014 Office of the Commissioner of Lobbying of Canada 46 25 13 13 4 0 0 71 17 24
2011 Public Service 35 41 11 8 5 0 0 76 13 200583
2011 Micro-organizations combined 39 37 11 8 5 0 0 76 13 1007
2011 Office of the Commissioner of Lobbying of Canada 30 30 22 9 4 0 4 64 14 23
2008 Public Service 35 42 11 8 4 0 0 77 12 168072
2008 Micro-organizations combined 40 38 12 6 4 0 0 78 10 726
2008 Office of the Commissioner of Lobbying of Canada 32 41 9 5 14 0 0 73 18 22

Question 6. I receive meaningful recognition for work well done.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 26 34 17 13 10 0 0 60 23 161141
2018 Micro-organizations combined 38 33 13 8 6 1 0 72 14 892
2018 Office of the Commissioner of Lobbying of Canada 48 33 15 0 0 0 4 85 0 27
2017 Public Service 25 35 16 13 10 0 0 61 24 174142
2017 Micro-organizations combined 35 36 12 9 7 0 0 71 16 867
2017 Office of the Commissioner of Lobbying of Canada 45 33 5 12 5 0 0 78 17 20
2014 Public Service 21 35 17 15 11 0 0 57 26 181788
2014 Micro-organizations combined 34 33 11 12 8 0 1 69 20 1093
2014 Office of the Commissioner of Lobbying of Canada 54 17 17 13 0 0 0 71 13 24
2011 Public Service 21 37 16 14 11 0 0 59 25 200784
2011 Micro-organizations combined 30 36 13 11 10 0 0 66 21 1010
2011 Office of the Commissioner of Lobbying of Canada 65 9 13 4 4 0 4 77 9 23

Question 7. I have clear work objectives.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 29 41 13 11 5 0 0 71 16 161312
2018 Micro-organizations combined 36 41 11 7 5 0 0 77 12 894
2018 Office of the Commissioner of Lobbying of Canada 48 44 0 7 0 0 0 93 7 27
2017 Public Service 29 42 12 11 5 0 0 72 16 174083
2017 Micro-organizations combined 36 39 9 9 6 0 0 76 15 867
2017 Office of the Commissioner of Lobbying of Canada 50 29 7 9 5 0 0 79 14 20

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 43 40 9 5 2 0 0 84 7 161313
2018 Micro-organizations combined 61 31 4 2 1 1 0 93 3 895
2018 Office of the Commissioner of Lobbying of Canada 63 37 0 0 0 0 0 100 0 27
2017 Public Service 40 40 10 6 4 0 0 81 9 173996
2017 Micro-organizations combined 54 34 5 3 3 0 0 88 6 865
2017 Office of the Commissioner of Lobbying of Canada 64 24 7 0 5 0 0 88 5 20
2014 Public Service 38 40 12 6 4 1 0 79 10 181765
2014 Micro-organizations combined 57 31 6 3 2 0 0 89 5 1091
2014 Office of the Commissioner of Lobbying of Canada 75 17 4 4 0 0 0 92 4 24
2011 Public Service 37 42 11 6 3 1 0 80 9 200734
2011 Micro-organizations combined 51 33 8 5 2 1 0 85 7 1010
2011 Office of the Commissioner of Lobbying of Canada 57 35 4 0 0 0 4 95 0 23
2008 Public Service 42 39 10 5 3 1 0 82 8 168871
2008 Micro-organizations combined 54 35 6 2 2 0 0 90 4 730
2008 Office of the Commissioner of Lobbying of Canada 50 36 5 5 5 0 0 86 9 22

Question 9. Overall, I feel valued at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 29 37 14 11 9 0 0 66 20 160988
2018 Micro-organizations combined 42 34 10 9 5 0 0 77 14 895
2018 Office of the Commissioner of Lobbying of Canada 48 30 15 7 0 0 0 78 7 27
2017 Public Service 28 37 14 11 10 0 0 65 21 173998
2017 Micro-organizations combined 39 34 11 9 7 1 0 73 16 868
2017 Office of the Commissioner of Lobbying of Canada 54 19 22 0 5 0 0 73 5 20

Question 10. I am proud of the work that I do.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 50 35 9 3 2 0 0 85 5 160125
2018 Micro-organizations combined 59 30 8 2 1 0 0 90 3 888
2018 Office of the Commissioner of Lobbying of Canada 44 44 11 0 0 0 0 89 0 27
2017 Public Service 52 35 9 3 2 0 0 87 5 173795
2017 Micro-organizations combined 59 31 7 1 1 0 0 90 3 865
2017 Office of the Commissioner of Lobbying of Canada 59 32 5 0 5 0 0 90 5 20
2014 Public Service 59 29 8 2 2 0 0 88 4 181719
2014 Micro-organizations combined 67 23 6 2 1 0 0 90 3 1093
2014 Office of the Commissioner of Lobbying of Canada 75 4 13 8 0 0 0 79 8 24
2011 Public Service 58 31 7 2 1 0 0 89 4 200656
2011 Micro-organizations combined 61 27 7 2 1 0 0 89 4 1009
2011 Office of the Commissioner of Lobbying of Canada 61 22 9 0 4 0 4 86 5 23

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 27 38 14 12 9 0 0 65 21 160686
2018 Micro-organizations combined 43 36 9 7 5 0 0 79 12 893
2018 Office of the Commissioner of Lobbying of Canada 37 44 7 11 0 0 0 81 11 27
2017 Public Service 28 39 13 12 8 0 0 67 20 173615
2017 Micro-organizations combined 42 35 8 9 5 0 0 78 15 865
2017 Office of the Commissioner of Lobbying of Canada 49 24 17 5 5 0 0 73 10 20
2014 Public Service 21 40 14 14 10 0 0 62 25 181784
2014 Micro-organizations combined 36 38 9 10 7 0 1 74 17 1093
2014 Office of the Commissioner of Lobbying of Canada 50 21 13 13 4 0 0 71 17 24
2011 Public Service 28 39 13 12 8 0 0 68 20 200493
2011 Micro-organizations combined 37 35 12 9 7 0 0 72 16 1006
2011 Office of the Commissioner of Lobbying of Canada 57 26 4 0 9 0 4 86 9 23

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 31 34 16 10 8 0 0 66 18 160340
2018 Micro-organizations combined 43 33 13 7 3 0 0 77 10 888
2018 Office of the Commissioner of Lobbying of Canada 30 44 15 11 0 0 0 74 11 27
2017 Public Service 32 35 15 11 8 0 0 67 18 173681
2017 Micro-organizations combined 43 35 9 8 5 0 0 78 13 863
2017 Office of the Commissioner of Lobbying of Canada 36 23 17 15 9 0 0 59 24 20
2014 Public Service 27 36 16 12 9 0 0 63 21 181760
2014 Micro-organizations combined 40 34 12 8 5 0 1 75 14 1092
2014 Office of the Commissioner of Lobbying of Canada 38 38 13 8 4 0 0 75 13 24

Question 13. I have support at work to provide a high level of service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 30 37 15 11 7 0 0 67 18 160685
2018 Micro-organizations combined 42 33 13 7 4 0 0 76 11 889
2018 Office of the Commissioner of Lobbying of Canada 48 33 19 0 0 0 0 81 0 27
2017 Public Service 31 38 14 10 6 0 0 69 17 173677
2017 Micro-organizations combined 43 33 11 6 5 0 0 77 11 865
2017 Office of the Commissioner of Lobbying of Canada 45 37 10 5 5 0 0 81 9 20
2014 Public Service 28 38 16 11 7 0 0 66 18 181718
2014 Micro-organizations combined 41 34 10 8 5 0 1 77 13 1093
2014 Office of the Commissioner of Lobbying of Canada 58 25 17 0 0 0 0 83 0 24
2011 Public Service 34 40 13 8 4 1 0 75 12 199885
2011 Micro-organizations combined 40 38 10 7 4 0 1 79 11 1006
2011 Office of the Commissioner of Lobbying of Canada 52 22 13 9 0 0 4 77 9 23

Question 14. Overall, I like my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 40 39 11 6 3 0 0 80 9 161156
2018 Micro-organizations combined 51 33 9 5 2 0 0 84 7 894
2018 Office of the Commissioner of Lobbying of Canada 63 30 0 7 0 0 0 93 7 27
2017 Public Service 40 40 11 6 3 0 0 80 9 173510
2017 Micro-organizations combined 49 35 9 5 2 0 0 83 8 864
2017 Office of the Commissioner of Lobbying of Canada 54 27 10 5 5 0 0 81 10 20
2014 Public Service 39 40 11 6 4 0 0 79 9 181673
2014 Micro-organizations combined 50 32 9 5 3 0 0 83 9 1092
2014 Office of the Commissioner of Lobbying of Canada 42 33 13 8 4 0 0 75 13 24
2011 Public Service 41 41 9 6 3 0 0 82 9 200825
2011 Micro-organizations combined 45 39 7 6 3 0 0 84 9 1009
2011 Office of the Commissioner of Lobbying of Canada 30 61 0 0 4 0 4 95 5 23
2008 Public Service 41 42 8 6 3 0 0 84 8 168963
2008 Micro-organizations combined 44 37 11 5 2 0 0 82 8 731
2008 Office of the Commissioner of Lobbying of Canada 36 41 5 9 9 0 0 77 18 22

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 37 32 17 8 5 0 1 70 13 161699
2018 Micro-organizations combined 40 31 16 8 4 0 0 71 12 897
2018 Office of the Commissioner of Lobbying of Canada 37 37 22 4 0 0 0 74 4 27
2017 Public Service 37 35 16 7 4 0 1 73 11 174272
2017 Micro-organizations combined 37 35 15 7 3 0 2 74 11 868
2017 Office of the Commissioner of Lobbying of Canada 29 52 5 10 5 0 0 81 15 20
2014 Public Service 35 34 18 7 5 0 1 70 12 181779
2014 Micro-organizations combined 40 33 14 7 4 0 2 75 11 1093
2014 Office of the Commissioner of Lobbying of Canada 42 50 8 0 0 0 0 92 0 24
2011 Public Service 33 34 18 8 5 0 1 69 13 200574
2011 Micro-organizations combined 37 35 14 7 5 0 1 73 12 1006
2011 Office of the Commissioner of Lobbying of Canada 30 52 0 4 4 0 9 90 10 23
2008 Public Service 28 35 20 10 6 0 1 64 16 168835
2008 Micro-organizations combined 33 35 18 8 5 0 1 68 13 730
2008 Office of the Commissioner of Lobbying of Canada 27 45 9 9 9 0 0 73 18 22

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 11 26 35 18 8 1 1 27 37 161147
2018 Micro-organizations combined 9 20 30 24 15 1 2 40 29 897
2018 Office of the Commissioner of Lobbying of Canada 4 11 41 26 15 0 4 42 15 27
2017 Public Service 11 24 35 17 9 1 3 27 37 173451
2017 Micro-organizations combined 8 18 37 20 13 1 3 34 27 865
2017 Office of the Commissioner of Lobbying of Canada 9 5 19 39 16 0 12 63 16 20
2014 Public Service 12 28 36 16 7 1 2 23 40 181277
2014 Micro-organizations combined 8 21 31 21 14 1 3 37 30 1090
2014 Office of the Commissioner of Lobbying of Canada 4 17 29 38 13 0 0 50 21 24
2011 Public Service 12 27 34 16 7 1 2 24 40 199952
2011 Micro-organizations combined 9 22 34 20 10 0 4 31 33 1002
2011 Office of the Commissioner of Lobbying of Canada 0 17 43 26 4 0 9 33 19 23
2008 Public Service 12 29 35 16 6 1 2 23 41 168383
2008 Micro-organizations combined 11 22 32 22 10 1 2 33 34 730
2008 Office of the Commissioner of Lobbying of Canada 5 14 36 32 9 0 5 43 19 22

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 12 20 28 23 13 2 2 37 33 160571
2018 Micro-organizations combined 9 15 27 26 20 1 2 47 25 892
2018 Office of the Commissioner of Lobbying of Canada 4 7 22 26 26 4 11 61 13 27
2017 Public Service 12 19 28 21 14 3 4 37 33 173005
2017 Micro-organizations combined 7 16 25 23 22 3 4 48 24 863
2017 Office of the Commissioner of Lobbying of Canada 5 19 10 24 36 0 7 65 25 20
2014 Public Service 13 22 29 20 11 2 3 32 37 181116
2014 Micro-organizations combined 7 14 24 26 24 2 3 52 22 1089
2014 Office of the Commissioner of Lobbying of Canada 0 0 13 42 46 0 0 88 0 24
2011 Public Service 12 20 28 21 12 2 3 35 34 199740
2011 Micro-organizations combined 11 15 25 25 18 2 4 46 28 1003
2011 Office of the Commissioner of Lobbying of Canada 0 4 9 35 30 4 17 83 6 23
2008 Public Service 12 22 29 21 11 2 3 34 35 168088
2008 Micro-organizations combined 10 13 26 24 19 2 5 46 25 728
2008 Office of the Commissioner of Lobbying of Canada 5 9 23 32 27 0 5 62 14 22

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 17 24 29 17 9 2 3 26 43 160643
2018 Micro-organizations combined 10 12 27 27 22 1 1 50 23 890
2018 Office of the Commissioner of Lobbying of Canada 4 11 30 41 7 4 4 52 16 27
2017 Public Service 17 23 29 15 9 2 4 26 43 173286
2017 Micro-organizations combined 10 13 24 24 23 2 5 50 25 865
2017 Office of the Commissioner of Lobbying of Canada 9 31 19 10 31 0 0 41 40 20
2014 Public Service 21 25 27 14 7 2 3 23 48 181132
2014 Micro-organizations combined 8 12 25 25 23 1 4 51 22 1090
2014 Office of the Commissioner of Lobbying of Canada 21 4 33 29 13 0 0 42 25 24
2011 Public Service 18 24 28 15 8 2 4 25 45 199696
2011 Micro-organizations combined 12 16 25 22 18 1 5 43 30 1003
2011 Office of the Commissioner of Lobbying of Canada 9 13 39 17 17 0 4 36 23 23
2008 Public Service 17 24 30 17 8 2 3 25 43 168077
2008 Micro-organizations combined 11 14 25 24 21 1 4 48 26 726
2008 Office of the Commissioner of Lobbying of Canada 9 18 5 45 14 0 9 65 30 22

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 8 16 32 27 14 1 2 42 25 160266
2018 Micro-organizations combined 5 11 26 32 24 1 1 57 17 890
2018 Office of the Commissioner of Lobbying of Canada 4 4 19 41 30 0 4 73 8 27
2017 Public Service 8 15 31 25 14 1 4 42 25 172593
2017 Micro-organizations combined 5 12 28 29 22 1 3 54 17 864
2017 Office of the Commissioner of Lobbying of Canada 5 5 26 19 46 0 0 65 9 20
2014 Public Service 9 17 33 25 12 1 3 38 27 180699
2014 Micro-organizations combined 4 12 26 32 22 0 3 57 17 1087
2014 Office of the Commissioner of Lobbying of Canada 0 4 25 46 25 0 0 71 4 24
2011 Public Service 9 17 32 25 12 1 4 38 28 199449
2011 Micro-organizations combined 6 12 29 30 19 1 4 51 19 1004
2011 Office of the Commissioner of Lobbying of Canada 4 13 22 30 26 0 4 59 18 23
2008 Public Service 9 18 33 25 11 1 3 38 28 168000
2008 Micro-organizations combined 7 13 31 25 21 1 2 48 20 729
2008 Office of the Commissioner of Lobbying of Canada 0 9 32 36 18 0 5 57 10 22

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 17 23 27 18 11 1 2 30 42 160843
2018 Micro-organizations combined 9 18 27 23 20 1 3 44 28 892
2018 Office of the Commissioner of Lobbying of Canada 11 7 44 11 19 0 7 32 20 27
2017 Public Service 17 22 27 17 12 2 4 30 41 173223
2017 Micro-organizations combined 11 18 26 21 18 2 4 42 31 864
2017 Office of the Commissioner of Lobbying of Canada 14 19 20 19 21 0 7 43 35 20
2014 Public Service 21 25 27 15 9 1 3 24 48 181145
2014 Micro-organizations combined 12 19 25 18 20 1 4 40 33 1089
2014 Office of the Commissioner of Lobbying of Canada 0 8 38 21 33 0 0 54 8 24
2011 Public Service 18 24 28 16 9 1 3 27 44 199874
2011 Micro-organizations combined 17 19 24 20 14 1 4 37 38 1005
2011 Office of the Commissioner of Lobbying of Canada 9 9 26 30 17 4 4 52 19 23
2008 Public Service 16 24 28 18 10 1 3 29 42 168023
2008 Micro-organizations combined 11 19 26 20 17 1 6 40 32 725
2008 Office of the Commissioner of Lobbying of Canada 0 18 18 27 32 0 5 62 19 22

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 13 20 27 22 13 3 3 37 35 160300
2018 Micro-organizations combined 9 14 26 25 22 2 3 49 24 890
2018 Office of the Commissioner of Lobbying of Canada 0 12 12 42 23 4 8 74 13 26
2017 Public Service 12 18 26 21 14 3 5 39 33 173264
2017 Micro-organizations combined 7 14 26 23 21 3 5 48 23 865
2017 Office of the Commissioner of Lobbying of Canada 5 14 23 29 24 0 5 56 20 20
2014 Public Service 11 18 27 24 13 3 5 40 31 181040
2014 Micro-organizations combined 5 13 23 28 24 2 5 56 19 1087
2014 Office of the Commissioner of Lobbying of Canada 0 0 4 33 58 0 4 96 0 24
2011 Public Service 11 18 27 23 14 3 5 40 31 199570
2011 Micro-organizations combined 12 16 24 24 17 2 5 44 30 998
2011 Office of the Commissioner of Lobbying of Canada 4 0 13 39 26 0 17 79 5 23
2008 Public Service 14 22 27 20 11 2 4 33 38 168198
2008 Micro-organizations combined 11 18 28 22 13 3 5 38 32 729
2008 Office of the Commissioner of Lobbying of Canada 14 5 32 23 23 0 5 48 19 22

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 16 24 31 16 9 2 2 25 42 161001
2018 Micro-organizations combined 8 14 27 28 20 2 2 50 22 890
2018 Office of the Commissioner of Lobbying of Canada 4 26 15 33 19 0 4 54 31 27
2017 Public Service 16 22 31 15 9 3 4 26 41 173340
2017 Micro-organizations combined 8 11 29 25 20 3 4 49 20 865
2017 Office of the Commissioner of Lobbying of Canada 9 31 20 14 26 0 0 40 40 20
2014 Public Service 18 24 31 14 8 2 3 23 44 181146
2014 Micro-organizations combined 8 15 28 24 21 2 4 47 24 1084
2014 Office of the Commissioner of Lobbying of Canada 4 8 25 33 29 0 0 63 13 24
Top of Page

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 21 32 19 11 9 5 3 59 21 161064
2018 Micro-organizations combined 28 28 17 10 6 7 4 62 18 893
2018 Office of the Commissioner of Lobbying of Canada 26 41 7 15 4 7 0 72 20 27
2017 Public Service 26 31 16 11 9 5 4 62 21 174143
2017 Micro-organizations combined 32 28 15 7 7 6 4 67 16 868
2017 Office of the Commissioner of Lobbying of Canada 57 14 14 10 5 0 0 71 15 20
2014 Public Service 28 32 15 10 8 4 3 64 20 181579
2014 Micro-organizations combined 32 27 13 10 9 4 5 65 21 1092
2014 Office of the Commissioner of Lobbying of Canada 33 29 13 8 4 4 8 71 14 24

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 40 31 10 10 8 1 0 72 18 160757
2018 Micro-organizations combined 49 29 8 9 4 1 0 78 14 892
2018 Office of the Commissioner of Lobbying of Canada 44 33 0 7 15 0 0 78 22 27
2017 Public Service 41 30 10 10 8 1 0 73 17 174130
2017 Micro-organizations combined 51 27 8 8 6 1 0 78 14 867
2017 Office of the Commissioner of Lobbying of Canada 62 19 10 5 5 0 0 80 10 20
2014 Public Service 41 30 10 10 7 1 0 73 18 181550
2014 Micro-organizations combined 47 26 9 9 7 0 1 75 16 1092
2014 Office of the Commissioner of Lobbying of Canada 50 33 17 0 0 0 0 83 0 24

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 13 22 19 16 14 13 2 41 36 160747
2018 Micro-organizations combined 17 23 18 13 8 16 4 51 27 893
2018 Office of the Commissioner of Lobbying of Canada 19 22 7 11 11 19 11 58 32 27
2017 Public Service 11 21 18 17 14 16 3 40 38 174082
2017 Micro-organizations combined 18 25 16 12 8 17 3 54 25 866
2017 Office of the Commissioner of Lobbying of Canada 33 19 14 15 10 5 5 58 27 20
2014 Public Service 11 22 19 18 15 13 2 38 40 181465
2014 Micro-organizations combined 17 23 15 14 11 15 5 50 31 1091
2014 Office of the Commissioner of Lobbying of Canada 33 25 4 17 0 17 4 74 21 24

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 44 36 9 7 4 0 0 81 11 160773
2018 Micro-organizations combined 51 33 6 7 2 0 0 85 9 886
2018 Office of the Commissioner of Lobbying of Canada 52 30 4 7 7 0 0 81 15 27
2017 Public Service 41 38 9 8 4 0 0 80 12 173904
2017 Micro-organizations combined 52 34 5 6 3 0 0 86 9 866
2017 Office of the Commissioner of Lobbying of Canada 62 24 5 5 5 0 0 85 10 20
2014 Public Service 39 40 9 8 3 0 0 80 11 181417
2014 Micro-organizations combined 48 33 8 7 3 0 1 82 10 1092
2014 Office of the Commissioner of Lobbying of Canada 67 21 8 4 0 0 0 88 4 24

Question 21. The people I work with value my ideas and opinions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 37 40 13 5 3 1 0 77 9 161015
2018 Micro-organizations combined 48 36 9 4 2 1 0 85 6 893
2018 Office of the Commissioner of Lobbying of Canada 37 37 22 4 0 0 0 74 4 27
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 37 35 12 9 6 1 0 73 15 160726
2018 Micro-organizations combined 47 31 9 7 4 1 2 80 11 889
2018 Office of the Commissioner of Lobbying of Canada 44 33 11 7 0 0 4 81 8 27
2017 Public Service 37 35 12 9 6 1 0 73 15 174253
2017 Micro-organizations combined 44 32 10 8 4 0 1 77 13 867
2017 Office of the Commissioner of Lobbying of Canada 50 29 7 5 5 0 5 83 10 20
2014 Public Service 36 36 12 9 6 1 0 72 15 181472
2014 Micro-organizations combined 43 33 11 7 5 0 2 77 12 1090
2014 Office of the Commissioner of Lobbying of Canada 58 29 13 0 0 0 0 88 0 24
2011 Public Service 33 37 13 10 7 1 0 70 17 199910
2011 Micro-organizations combined 37 34 11 10 6 0 2 72 16 1006
2011 Office of the Commissioner of Lobbying of Canada 43 39 4 0 4 0 9 90 5 23
2008 Public Service 31 36 13 11 9 1 1 67 20 166756
2008 Micro-organizations combined 34 33 12 10 7 1 2 69 18 711
2008 Office of the Commissioner of Lobbying of Canada 50 32 9 0 9 0 0 82 9 22

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 45 30 12 7 5 2 1 76 12 160474
2018 Micro-organizations combined 52 26 7 7 4 3 2 82 11 891
2018 Office of the Commissioner of Lobbying of Canada 56 19 7 15 0 0 4 77 15 27
2017 Public Service 44 31 11 6 5 2 1 77 12 174211
2017 Micro-organizations combined 49 27 10 5 4 2 2 80 10 867
2017 Office of the Commissioner of Lobbying of Canada 46 22 10 10 9 0 5 70 20 20
2014 Public Service 42 31 12 7 5 2 1 75 12 181447
2014 Micro-organizations combined 51 27 10 5 4 1 3 81 9 1088
2014 Office of the Commissioner of Lobbying of Canada 54 33 8 4 0 0 0 88 4 24
2011 Public Service 40 32 13 8 5 2 1 74 13 199843
2011 Micro-organizations combined 42 30 12 7 6 2 2 75 13 1006
2011 Office of the Commissioner of Lobbying of Canada 65 9 9 0 4 4 9 85 5 23
2008 Public Service 38 31 12 8 7 3 1 72 15 166751
2008 Micro-organizations combined 41 29 12 6 7 3 2 74 14 710
2008 Office of the Commissioner of Lobbying of Canada 59 23 5 0 5 9 0 90 5 22

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 42 32 11 8 5 1 0 75 14 160177
2018 Micro-organizations combined 49 29 9 6 4 1 1 80 11 890
2018 Office of the Commissioner of Lobbying of Canada 41 30 15 7 4 0 4 73 12 27
2017 Public Service 42 33 10 8 5 1 0 76 14 174142
2017 Micro-organizations combined 47 33 8 6 4 1 2 81 10 865
2017 Office of the Commissioner of Lobbying of Canada 50 27 10 0 9 0 5 80 10 20
2014 Public Service 40 34 11 9 6 1 0 75 15 181437
2014 Micro-organizations combined 46 31 10 7 4 0 2 78 12 1091
2014 Office of the Commissioner of Lobbying of Canada 58 25 13 4 0 0 0 83 4 24
2011 Public Service 38 35 11 10 6 1 0 73 16 199709
2011 Micro-organizations combined 41 32 9 9 7 1 1 75 16 1002
2011 Office of the Commissioner of Lobbying of Canada 48 22 17 0 4 0 9 76 5 23
2008 Public Service 36 34 11 10 8 1 0 71 18 166684
2008 Micro-organizations combined 37 33 10 8 8 1 2 73 16 710
2008 Office of the Commissioner of Lobbying of Canada 50 32 0 9 9 0 0 82 18 22

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 52 26 10 5 5 1 0 80 10 160320
2018 Micro-organizations combined 60 23 6 4 4 1 2 85 8 890
2018 Office of the Commissioner of Lobbying of Canada 56 30 7 4 0 0 4 88 4 27
2017 Public Service 53 25 10 4 5 2 0 80 9 174119
2017 Micro-organizations combined 60 24 7 3 3 1 1 86 7 866
2017 Office of the Commissioner of Lobbying of Canada 55 22 19 0 0 0 5 80 0 20

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 47 28 11 7 6 0 0 75 13 160605
2018 Micro-organizations combined 52 27 9 5 5 1 1 81 10 890
2018 Office of the Commissioner of Lobbying of Canada 52 26 7 7 4 0 4 81 12 27
2017 Public Service 49 27 10 7 6 0 0 77 12 173871
2017 Micro-organizations combined 54 25 8 7 4 0 1 80 11 865
2017 Office of the Commissioner of Lobbying of Canada 63 19 10 0 5 0 5 85 5 20
2014 Public Service 46 30 11 7 6 0 0 77 13 181293
2014 Micro-organizations combined 54 25 9 6 4 0 2 80 10 1089
2014 Office of the Commissioner of Lobbying of Canada 67 8 17 8 0 0 0 75 8 24
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 25 34 16 10 6 3 6 65 18 36684
2018 Micro-organizations combined 38 24 16 7 4 1 11 70 12 258
2017 Public Service 25 36 14 11 6 3 5 66 18 38833
2017 Micro-organizations combined 38 31 11 7 4 1 8 76 12 254
2014 Public Service 25 36 15 10 6 3 5 66 18 40406
2014 Micro-organizations combined 36 33 10 5 3 3 10 80 9 294
2014 Office of the Commissioner of Lobbying of Canada 80 20 0 0 0 0 0 100 0 10

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 28 31 17 9 8 6 0 63 19 161481
2018 Micro-organizations combined 37 32 13 9 6 3 1 71 15 894
2018 Office of the Commissioner of Lobbying of Canada 59 26 11 4 0 0 0 85 4 27
2017 Public Service 27 32 16 10 8 7 0 64 19 174230
2017 Micro-organizations combined 37 31 13 8 8 3 0 71 16 868
2017 Office of the Commissioner of Lobbying of Canada 57 10 10 10 14 0 0 67 24 20
2014 Public Service 24 32 17 10 8 8 0 62 20 181131
2014 Micro-organizations combined 37 32 11 8 7 3 0 72 16 1087
2014 Office of the Commissioner of Lobbying of Canada 58 17 17 4 4 0 0 75 8 24
2011 Public Service 22 31 19 11 9 7 1 58 22 199170
2011 Micro-organizations combined 30 29 15 11 9 4 0 63 21 997
2011 Office of the Commissioner of Lobbying of Canada 52 26 13 4 0 0 4 82 5 23

Question 30. I have confidence in the senior management of my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 25 31 18 13 11 2 0 58 24 161089
2018 Micro-organizations combined 37 31 12 10 7 1 1 69 18 892
2018 Office of the Commissioner of Lobbying of Canada 41 41 15 4 0 0 0 81 4 27
2017 Public Service 24 31 17 13 11 3 0 57 25 174174
2017 Micro-organizations combined 37 29 14 11 8 2 0 67 19 865
2017 Office of the Commissioner of Lobbying of Canada 50 0 31 5 14 0 0 50 19 20
2014 Public Service 21 31 19 15 12 3 0 53 27 181126
2014 Micro-organizations combined 37 31 13 10 8 1 0 68 18 1086
2014 Office of the Commissioner of Lobbying of Canada 58 21 13 8 0 0 0 79 8 24
2011 Public Service 19 31 19 14 13 3 0 52 28 199021
2011 Micro-organizations combined 29 30 16 10 13 2 1 61 23 998
2011 Office of the Commissioner of Lobbying of Canada 57 26 4 4 4 0 4 86 9 23
2008 Public Service 21 33 18 14 12 3 0 55 27 165557
2008 Micro-organizations combined 32 28 16 9 11 2 1 63 20 703
2008 Office of the Commissioner of Lobbying of Canada 59 23 14 0 5 0 0 82 5 22

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 17 29 21 16 12 5 0 48 30 160960
2018 Micro-organizations combined 26 32 16 14 8 3 1 60 23 891
2018 Office of the Commissioner of Lobbying of Canada 33 41 19 4 0 4 0 77 4 27
2017 Public Service 17 29 20 17 12 6 0 49 31 174040
2017 Micro-organizations combined 29 31 15 12 9 4 0 62 22 866
2017 Office of the Commissioner of Lobbying of Canada 36 19 10 22 14 0 0 54 36 20
2014 Public Service 14 28 21 18 13 5 0 45 33 181064
2014 Micro-organizations combined 28 32 16 13 8 3 0 62 21 1087
2014 Office of the Commissioner of Lobbying of Canada 29 42 17 13 0 0 0 71 13 24
2011 Public Service 11 31 21 19 12 6 0 45 33 198979
2011 Micro-organizations combined 21 34 18 13 10 4 1 57 24 1001
2011 Office of the Commissioner of Lobbying of Canada 30 43 13 4 4 0 4 77 9 23
2008 Public Service 11 31 20 20 13 6 0 44 35 165317
2008 Micro-organizations combined 24 34 17 12 8 5 1 61 22 704
2008 Office of the Commissioner of Lobbying of Canada 36 41 18 5 0 0 0 77 5 22

Question 32. Essential information flows effectively from senior management to staff.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 16 30 18 18 14 3 0 48 33 161278
2018 Micro-organizations combined 26 34 15 15 8 2 1 61 24 893
2018 Office of the Commissioner of Lobbying of Canada 30 56 11 4 0 0 0 85 4 27
2017 Public Service 17 31 17 17 14 3 0 50 32 173985
2017 Micro-organizations combined 28 34 12 15 9 2 0 63 24 867
2017 Office of the Commissioner of Lobbying of Canada 45 24 9 0 22 0 0 69 22 20
2014 Public Service 14 31 18 19 14 3 0 47 34 181026
2014 Micro-organizations combined 28 32 14 15 9 2 1 61 25 1088
2014 Office of the Commissioner of Lobbying of Canada 54 33 8 4 0 0 0 88 4 24
2011 Public Service 13 33 18 20 14 3 0 48 34 198810
2011 Micro-organizations combined 21 33 13 17 12 2 0 56 31 1002
2011 Office of the Commissioner of Lobbying of Canada 35 43 4 4 9 0 4 82 14 23
2008 Public Service 14 36 16 20 12 2 0 51 33 165141
2008 Micro-organizations combined 24 36 13 16 10 1 0 61 26 702
2008 Office of the Commissioner of Lobbying of Canada 55 27 9 5 5 0 0 82 9 22
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 24 42 18 10 5 1 0 67 15 161017
2018 Micro-organizations combined 32 43 12 9 3 0 0 76 13 890
2018 Office of the Commissioner of Lobbying of Canada 46 54 0 0 0 0 0 100 0 26
2017 Public Service 25 41 17 10 6 1 0 67 16 173974
2017 Micro-organizations combined 37 38 11 8 5 1 0 76 13 868
2017 Office of the Commissioner of Lobbying of Canada 45 24 9 12 9 0 0 69 22 20
2014 Public Service 24 40 18 10 6 2 0 65 16 181189
2014 Micro-organizations combined 39 38 11 7 4 1 0 78 11 1087
2014 Office of the Commissioner of Lobbying of Canada 71 21 4 4 0 0 0 92 4 24
2011 Public Service 24 42 17 10 6 2 0 67 16 199395
2011 Micro-organizations combined 33 36 13 10 6 1 0 70 16 1001
2011 Office of the Commissioner of Lobbying of Canada 52 35 4 0 4 0 4 91 5 23

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 31 38 14 9 5 2 1 71 15 161068
2018 Micro-organizations combined 40 33 11 9 4 2 1 75 14 892
2018 Office of the Commissioner of Lobbying of Canada 63 19 11 7 0 0 0 81 7 27
2017 Public Service 35 37 12 8 5 3 1 74 14 173795
2017 Micro-organizations combined 42 31 11 8 4 3 1 76 13 867
2017 Office of the Commissioner of Lobbying of Canada 50 9 22 10 9 0 0 59 19 20
2014 Public Service 36 37 11 7 4 3 1 77 12 181015
2014 Micro-organizations combined 46 31 9 7 5 1 1 78 12 1087
2014 Office of the Commissioner of Lobbying of Canada 67 25 4 4 0 0 0 92 4 24
2011 Public Service 35 36 12 8 5 4 1 74 14 199168
2011 Micro-organizations combined 40 30 10 8 7 4 1 74 16 1001
2011 Office of the Commissioner of Lobbying of Canada 48 30 4 4 0 0 13 90 5 23
2008 Public Service 31 36 12 10 7 4 1 70 17 165770
2008 Micro-organizations combined 39 32 10 8 6 4 1 74 15 707
2008 Office of the Commissioner of Lobbying of Canada 64 27 0 9 0 0 0 91 9 22

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 30 38 18 8 5 1 0 69 13 160645
2018 Micro-organizations combined 37 32 15 9 4 2 0 71 13 891
2018 Office of the Commissioner of Lobbying of Canada 52 30 11 7 0 0 0 81 7 27

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 18 25 19 14 14 8 2 48 31 161057
2018 Micro-organizations combined 24 21 17 11 11 12 4 54 26 892
2018 Office of the Commissioner of Lobbying of Canada 11 26 15 22 4 19 4 48 33 27
2017 Public Service 18 25 17 14 14 9 3 48 32 173820
2017 Micro-organizations combined 23 19 17 12 13 12 4 51 29 867
2017 Office of the Commissioner of Lobbying of Canada 18 12 38 0 27 0 5 32 28 20
2014 Public Service 16 24 18 16 15 9 2 45 35 180995
2014 Micro-organizations combined 22 18 16 13 13 12 7 49 31 1087
2014 Office of the Commissioner of Lobbying of Canada 33 25 4 8 8 17 4 74 21 24
2011 Public Service 15 23 18 16 15 11 3 44 35 199244
2011 Micro-organizations combined 19 20 18 13 13 13 6 47 31 998
2011 Office of the Commissioner of Lobbying of Canada 29 29 19 0 5 5 14 71 6 21

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 20 32 18 15 12 2 0 53 28 161004
2018 Micro-organizations combined 33 32 13 12 7 3 0 67 19 888
2018 Office of the Commissioner of Lobbying of Canada 26 33 26 4 4 7 0 64 8 27
2017 Public Service 22 32 16 14 11 3 0 57 27 173983
2017 Micro-organizations combined 37 31 11 10 6 5 0 71 17 866
2017 Office of the Commissioner of Lobbying of Canada 35 33 17 10 5 0 0 68 15 20
2014 Public Service 19 31 17 16 13 3 1 52 30 180900
2014 Micro-organizations combined 37 29 12 11 7 4 1 69 19 1083
2014 Office of the Commissioner of Lobbying of Canada 46 21 17 13 4 0 0 67 17 24
2011 Public Service 21 33 17 15 12 2 0 55 27 200253
2011 Micro-organizations combined 28 29 14 11 13 3 1 61 25 1007
2011 Office of the Commissioner of Lobbying of Canada 30 43 17 0 4 0 4 77 5 23
2008 Public Service 19 35 17 15 11 2 0 56 27 168004
2008 Micro-organizations combined 31 35 14 8 9 2 1 68 18 725
2008 Office of the Commissioner of Lobbying of Canada 45 27 14 9 5 0 0 73 14 22

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 19 27 16 16 18 2 2 48 35 161071
2018 Micro-organizations combined 18 23 15 15 21 3 6 45 39 892
2018 Office of the Commissioner of Lobbying of Canada 7 11 26 19 22 0 15 22 48 27
2017 Public Service 19 27 15 16 18 3 3 48 36 174011
2017 Micro-organizations combined 19 20 12 17 20 4 7 44 42 864
2017 Office of the Commissioner of Lobbying of Canada 5 21 10 20 33 0 12 29 60 19
2014 Public Service 16 25 15 18 22 2 2 42 42 180943
2014 Micro-organizations combined 16 19 13 17 24 2 9 39 46 1086
2014 Office of the Commissioner of Lobbying of Canada 17 25 13 8 29 0 8 45 41 24
2011 Public Service 15 27 15 18 21 2 2 44 40 200219
2011 Micro-organizations combined 10 17 15 19 28 2 8 30 53 1009
2011 Office of the Commissioner of Lobbying of Canada 9 13 22 22 26 0 9 24 52 23
2008 Public Service 17 32 14 16 17 2 2 51 35 167751
2008 Micro-organizations combined 11 21 15 18 26 2 6 35 48 720
2008 Office of the Commissioner of Lobbying of Canada 9 32 9 9 32 9 0 45 45 22

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 20 35 22 11 8 3 0 57 20 161226
2018 Micro-organizations combined 34 39 15 6 4 1 0 74 10 892
2018 Office of the Commissioner of Lobbying of Canada 22 59 15 4 0 0 0 81 4 27
2017 Public Service 20 35 21 12 8 4 1 58 21 174027
2017 Micro-organizations combined 33 37 15 8 4 2 1 72 13 864
2017 Office of the Commissioner of Lobbying of Canada 41 19 19 12 9 0 0 60 21 20

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 40 36 14 4 3 3 0 78 7 160822
2018 Micro-organizations combined 48 32 12 4 3 2 0 81 7 892
2018 Office of the Commissioner of Lobbying of Canada 52 41 0 4 4 0 0 93 7 27
2017 Public Service 37 35 15 4 3 4 1 76 8 173916
2017 Micro-organizations combined 46 31 12 5 2 3 1 80 7 866
2017 Office of the Commissioner of Lobbying of Canada 49 20 31 0 0 0 0 69 0 20
2014 Public Service 40 35 14 4 3 4 1 79 7 180799
2014 Micro-organizations combined 47 31 10 4 2 4 1 82 7 1086
2014 Office of the Commissioner of Lobbying of Canada 71 25 4 0 0 0 0 96 0 24

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 39 38 13 6 3 2 0 78 9 160801
2018 Micro-organizations combined 51 32 8 5 2 1 0 85 8 895
2018 Office of the Commissioner of Lobbying of Canada 56 37 4 0 4 0 0 93 4 27
2017 Public Service 37 40 12 6 3 2 0 78 9 173976
2017 Micro-organizations combined 49 35 8 4 3 1 0 85 7 863
2017 Office of the Commissioner of Lobbying of Canada 50 41 0 5 5 0 0 91 9 20
2014 Public Service 38 37 13 6 3 3 0 78 9 180874
2014 Micro-organizations combined 47 33 10 6 3 1 1 82 8 1085
2014 Office of the Commissioner of Lobbying of Canada 67 25 8 0 0 0 0 92 0 24
2011 Public Service 31 39 16 7 5 3 0 72 12 198890
2011 Micro-organizations combined 39 36 12 6 5 2 0 77 11 1000
2011 Office of the Commissioner of Lobbying of Canada 65 22 4 0 4 0 4 91 5 23

Question 42. Overall, my department or agency treats me with respect.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 44 36 10 5 4 0 0 81 9 160659
2018 Micro-organizations combined 59 29 6 4 2 0 0 88 6 893
2018 Office of the Commissioner of Lobbying of Canada 70 19 4 7 0 0 0 89 7 27
2017 Public Service 43 37 10 6 4 0 0 80 10 174074
2017 Micro-organizations combined 55 32 6 4 3 0 0 87 6 863
2017 Office of the Commissioner of Lobbying of Canada 59 32 5 0 5 0 0 91 5 20
2014 Public Service 42 37 11 6 4 0 0 79 10 180763
2014 Micro-organizations combined 56 30 7 4 3 0 0 86 7 1086
2014 Office of the Commissioner of Lobbying of Canada 71 21 8 0 0 0 0 92 0 24
2011 Public Service 37 39 12 7 5 0 0 76 12 198622
2011 Micro-organizations combined 48 32 9 5 5 0 0 80 10 1000
2011 Office of the Commissioner of Lobbying of Canada 74 9 9 4 0 0 4 86 5 23
2008 Public Service 33 40 12 8 5 0 0 74 13 165113
2008 Micro-organizations combined 45 34 10 5 5 0 0 79 11 701
2008 Office of the Commissioner of Lobbying of Canada 64 23 9 5 0 0 0 86 5 22

Question 43. I would recommend my department or agency as a great place to work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 35 32 17 9 7 1 0 67 16 160754
2018 Micro-organizations combined 47 28 12 7 5 0 0 76 12 897
2018 Office of the Commissioner of Lobbying of Canada 56 37 7 0 0 0 0 93 0 27
2017 Public Service 33 32 16 9 8 1 0 66 17 173925
2017 Micro-organizations combined 47 26 14 7 5 1 0 74 12 865
2017 Office of the Commissioner of Lobbying of Canada 45 26 24 0 5 0 0 71 5 20
2014 Public Service 28 35 17 11 8 1 0 63 19 180897
2014 Micro-organizations combined 42 29 14 8 6 1 0 71 14 1085
2014 Office of the Commissioner of Lobbying of Canada 54 21 13 4 8 0 0 75 13 24
2011 Public Service 28 35 18 10 7 1 0 64 17 198741
2011 Micro-organizations combined 34 29 16 9 10 1 0 65 19 1001
2011 Office of the Commissioner of Lobbying of Canada 61 13 9 9 4 0 4 77 14 23

Question 44. I am satisfied with my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 33 34 16 10 7 0 0 68 16 160146
2018 Micro-organizations combined 48 30 11 7 4 0 0 77 11 888
2018 Office of the Commissioner of Lobbying of Canada 64 28 8 0 0 0 0 92 0 25
2017 Public Service 32 35 15 10 7 0 0 68 17 173991
2017 Micro-organizations combined 47 29 12 7 4 0 0 76 12 864
2017 Office of the Commissioner of Lobbying of Canada 50 27 19 0 5 0 0 76 5 20
2014 Public Service 27 36 17 12 7 0 0 64 20 180844
2014 Micro-organizations combined 43 30 12 10 5 0 0 73 15 1085
2014 Office of the Commissioner of Lobbying of Canada 54 17 17 8 4 0 0 71 13 24
2011 Public Service 27 38 17 11 7 0 0 65 18 198568
2011 Micro-organizations combined 34 33 14 10 8 0 0 68 19 999
2011 Office of the Commissioner of Lobbying of Canada 43 35 9 4 4 0 4 82 9 23
2008 Public Service 28 40 14 11 6 0 0 68 18 164994
2008 Micro-organizations combined 38 33 13 10 5 0 0 72 15 699
2008 Office of the Commissioner of Lobbying of Canada 50 36 5 5 5 0 0 86 9 22

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 31 25 19 12 9 3 0 59 22 161050
2018 Micro-organizations combined 41 23 15 10 9 2 0 66 19 895
2018 Office of the Commissioner of Lobbying of Canada 56 19 15 11 0 0 0 74 11 27
2017 Public Service 30 26 18 11 9 4 1 59 22 173970
2017 Micro-organizations combined 42 21 17 9 9 3 0 65 18 865
2017 Office of the Commissioner of Lobbying of Canada 59 5 12 19 5 0 0 64 24 20
2014 Public Service 28 26 19 13 10 4 1 57 24 180861
2014 Micro-organizations combined 40 19 15 12 10 3 2 61 23 1084
2014 Office of the Commissioner of Lobbying of Canada 58 4 17 0 17 4 0 65 17 24
2011 Public Service 29 27 17 12 10 5 1 59 23 198679
2011 Micro-organizations combined 33 23 16 12 11 4 1 59 24 1001
2011 Office of the Commissioner of Lobbying of Canada 52 13 9 9 4 9 4 75 15 23
2008 Public Service 27 29 17 13 9 5 1 60 23 164965
2008 Micro-organizations combined 32 23 17 13 10 4 1 58 25 699
2008 Office of the Commissioner of Lobbying of Canada 36 23 14 14 14 0 0 59 27 22
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Organization Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Public Service 27 39 35 161647
2018 Micro-organizations combined 28 35 37 897
2018 Office of the Commissioner of Lobbying of Canada 19 41 41 27
2017 Public Service 26 40 34 174196
2017 Micro-organizations combined 28 37 35 866
2017 Office of the Commissioner of Lobbying of Canada 19 41 40 20
2014 Public Service 26 40 34 180859
2014 Micro-organizations combined 32 35 33 1085
2014 Office of the Commissioner of Lobbying of Canada 42 38 21 24
2011 Public Service 27 42 31 198979
2011 Micro-organizations combined 34 36 30 1007
2011 Office of the Commissioner of Lobbying of Canada 26 48 26 23

Question 47. Please indicate your reason for leaving.

Survey year Organization To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Public Service 17 33 30 6 8 6 43390
2018 Micro-organizations combined 12 11 57 5 10 6 253
2017 Public Service 18 30 29 6 10 6 45785
2017 Micro-organizations combined 12 11 52 5 13 6 249
2014 Public Service 18 32 30 10 9999 11 47681
2014 Micro-organizations combined 17 9 55 8 9999 11 342
2014 Office of the Commissioner of Lobbying of Canada 10 10 70 10 9999 0 10
2011 Public Service 19 32 31 8 9999 10 53795
2011 Micro-organizations combined 18 9 58 7 9999 8 342
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2018 Public Service 15 85 161503
2018 Micro-organizations combined 14 86 894

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Organization
(%)
Total responses
2018 Public Service 51 22721
2018 Micro-organizations combined 54 126

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Organization
(%)
Total responses
2018 Public Service 62 22735
2018 Micro-organizations combined 57 126

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Organization
(%)
Total responses
2018 Public Service 8 22696
2018 Micro-organizations combined 5 126

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization
(%)
Total responses
2018 Public Service 5 22696

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Organization
(%)
Total responses
2018 Public Service 6 22696

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Organization
(%)
Total responses
2018 Public Service 10 22712
2018 Micro-organizations combined 4 126

Question 49g. From whom did you experience harassment on the job? Other

Survey year Organization
(%)
Total responses
2018 Public Service 4 22694

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Organization
(%)
Total responses
2018 Public Service 40 22709
2018 Micro-organizations combined 49 125

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Organization
(%)
Total responses
2018 Public Service 40 22697
2018 Micro-organizations combined 42 125

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Organization
(%)
Total responses
2018 Public Service 46 22698
2018 Micro-organizations combined 45 125

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Organization
(%)
Total responses
2018 Public Service 41 22706
2018 Micro-organizations combined 40 125

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Organization
(%)
Total responses
2018 Public Service 33 22690
2018 Micro-organizations combined 38 125

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Organization
(%)
Total responses
2018 Public Service 56 22722
2018 Micro-organizations combined 56 125

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Organization
(%)
Total responses
2018 Public Service 36 22699
2018 Micro-organizations combined 39 125

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Organization
(%)
Total responses
2018 Public Service 2 22678

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Organization
(%)
Total responses
2018 Public Service 10 22693

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Organization
(%)
Total responses
2018 Public Service 13 22689
2018 Micro-organizations combined 4 125

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Organization
(%)
Total responses
2018 Public Service 48 22704
2018 Micro-organizations combined 38 125

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Organization
(%)
Total responses
2018 Public Service 27 22702
2018 Micro-organizations combined 21 125

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Organization
(%)
Total responses
2018 Public Service 15 22687
2018 Micro-organizations combined 13 125

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Organization
(%)
Total responses
2018 Public Service 51 22718
2018 Micro-organizations combined 66 126

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Organization
(%)
Total responses
2018 Public Service 27 22701
2018 Micro-organizations combined 31 126

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Organization
(%)
Total responses
2018 Public Service 8 22688
2018 Micro-organizations combined 16 126

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Organization
(%)
Total responses
2018 Public Service 20 22699
2018 Micro-organizations combined 5 126

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Organization
(%)
Total responses
2018 Public Service 10 22689
2018 Micro-organizations combined 7 126

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Organization
(%)
Total responses
2018 Public Service 7 22692
2018 Micro-organizations combined 6 126

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Organization
(%)
Total responses
2018 Public Service 14 22692
2018 Micro-organizations combined 9 126

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Organization
(%)
Total responses
2018 Public Service 11 22688
2018 Micro-organizations combined 9 126

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Organization
(%)
Total responses
2018 Public Service 27 22709
2018 Micro-organizations combined 23 126

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Organization
(%)
Total responses
2018 Public Service 11 21200
2018 Micro-organizations combined 8 119

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Organization
(%)
Total responses
2018 Public Service 19 21197
2018 Micro-organizations combined 22 119

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Organization
(%)
Total responses
2018 Public Service 10 21191
2018 Micro-organizations combined 8 119

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Organization
(%)
Total responses
2018 Public Service 7 21189
2018 Micro-organizations combined 5 119

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Organization
(%)
Total responses
2018 Public Service 10 21189
2018 Micro-organizations combined 14 119

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Organization
(%)
Total responses
2018 Public Service 9 21189
2018 Micro-organizations combined 16 119

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Organization
(%)
Total responses
2018 Public Service 10 21188
2018 Micro-organizations combined 5 119

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Organization
(%)
Total responses
2018 Public Service 11 21193
2018 Micro-organizations combined 9 119

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Organization
(%)
Total responses
2018 Public Service 12 21192
2018 Micro-organizations combined 10 119

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization
(%)
Total responses
2018 Public Service 30 21199
2018 Micro-organizations combined 30 119

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Organization
(%)
Total responses
2018 Public Service 9 21189
2018 Micro-organizations combined 5 119

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization
(%)
Total responses
2018 Public Service 47 21214
2018 Micro-organizations combined 43 119

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Organization
(%)
Total responses
2018 Public Service 2 21187

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Organization
(%)
Total responses
2018 Public Service 56 21220
2018 Micro-organizations combined 52 119

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Organization
(%)
Total responses
2018 Public Service 4 21191

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Organization
(%)
Total responses
2018 Public Service 13 21192
2018 Micro-organizations combined 17 119

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 16 19 21 8 8 23 5 48 22 161102
2018 Micro-organizations combined 22 15 17 6 7 26 7 55 19 894
2018 Office of the Commissioner of Lobbying of Canada 33 22 11 0 4 22 7 79 5 27
2017 Public Service 16 18 19 7 8 24 7 50 22 174189
2017 Micro-organizations combined 20 14 16 7 6 26 11 53 21 867
2017 Office of the Commissioner of Lobbying of Canada 35 20 17 0 9 14 5 68 11 20
2014 Public Service 16 19 20 7 7 24 7 50 22 180780
2014 Micro-organizations combined 20 14 15 8 6 27 10 54 22 1083
2014 Office of the Commissioner of Lobbying of Canada 33 13 17 13 0 17 8 61 17 24

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 29 31 18 7 6 7 1 66 14 161060
2018 Micro-organizations combined 37 27 16 5 5 10 0 71 11 891
2018 Office of the Commissioner of Lobbying of Canada 78 15 4 0 4 0 0 93 4 27
2017 Public Service 28 31 17 7 6 9 1 66 15 173958
2017 Micro-organizations combined 35 23 17 6 6 11 1 67 14 867
2017 Office of the Commissioner of Lobbying of Canada 52 24 19 0 5 0 0 76 5 20
2014 Public Service 26 30 19 7 6 11 1 64 14 180720
2014 Micro-organizations combined 33 25 17 7 5 11 2 67 13 1084
2014 Office of the Commissioner of Lobbying of Canada 50 25 17 8 0 0 0 75 8 24
2011 Public Service 31 36 16 7 4 6 0 72 12 198422
2011 Micro-organizations combined 33 31 18 6 5 7 1 70 11 999
2011 Office of the Commissioner of Lobbying of Canada 35 48 9 4 0 0 4 86 5 23
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2018 Public Service 8 92 161188
2018 Micro-organizations combined 5 95 897

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Organization
(%)
Total responses
2018 Public Service 36 11806
2018 Micro-organizations combined 40 49

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Organization
(%)
Total responses
2018 Public Service 77 11826
2018 Micro-organizations combined 68 49

Question 56c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Organization
(%)
Total responses
2018 Public Service 4 11797

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization
(%)
Total responses
2018 Public Service 4 11797

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Organization
(%)
Total responses
2018 Public Service 7 11798

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Organization
(%)
Total responses
2018 Public Service 9 11802

Question 56g. From whom did you experience discrimination on the job? Other

Survey year Organization
(%)
Total responses
2018 Public Service 8 11798

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Organization
(%)
Total responses
2018 Public Service 25 11790
2018 Micro-organizations combined 40 49

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Organization
(%)
Total responses
2018 Public Service 20 11790
2018 Micro-organizations combined 20 49

Question 57c. Please indicate the type of discrimination you experienced. Colour

Survey year Organization
(%)
Total responses
2018 Public Service 15 11786
2018 Micro-organizations combined 22 49

Question 57d. Please indicate the type of discrimination you experienced. Religion

Survey year Organization
(%)
Total responses
2018 Public Service 6 11784

Question 57e. Please indicate the type of discrimination you experienced. Age

Survey year Organization
(%)
Total responses
2018 Public Service 26 11787
2018 Micro-organizations combined 23 49

Question 57f. Please indicate the type of discrimination you experienced. Sex

Survey year Organization
(%)
Total responses
2018 Public Service 29 11792
2018 Micro-organizations combined 16 49

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Organization
(%)
Total responses
2018 Public Service 4 11783

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Organization
(%)
Total responses
2018 Public Service 2 11782

Question 57i. Please indicate the type of discrimination you experienced. Marital status

Survey year Organization
(%)
Total responses
2018 Public Service 8 11785

Question 57j. Please indicate the type of discrimination you experienced. Family status

Survey year Organization
(%)
Total responses
2018 Public Service 15 11787
2018 Micro-organizations combined 11 49

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Organization
(%)
Total responses
2018 Public Service 1 11782
2018 Micro-organizations combined 0 49

Question 57l. Please indicate the type of discrimination you experienced. Disability

Survey year Organization
(%)
Total responses
2018 Public Service 17 11791
2018 Micro-organizations combined 13 49

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Organization
(%)
Total responses
2018 Public Service 0 11783
2018 Micro-organizations combined 0 49

Question 57n. Please indicate the type of discrimination you experienced. Other

Survey year Organization
(%)
Total responses
2018 Public Service 19 11797
2018 Micro-organizations combined 17 49

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Organization
(%)
Total responses
2018 Public Service 29 11822
2018 Micro-organizations combined 33 49

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Organization
(%)
Total responses
2018 Public Service 15 11810
2018 Micro-organizations combined 14 49

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Organization
(%)
Total responses
2018 Public Service 5 11809

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Organization
(%)
Total responses
2018 Public Service 17 11817

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Organization
(%)
Total responses
2018 Public Service 4 11805
2018 Micro-organizations combined 0 49

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Organization
(%)
Total responses
2018 Public Service 6 11807

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Organization
(%)
Total responses
2018 Public Service 9 11806
2018 Micro-organizations combined 12 49

Question 58h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Organization
(%)
Total responses
2018 Public Service 9 11808

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Organization
(%)
Total responses
2018 Public Service 49 11821
2018 Micro-organizations combined 49 49

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Organization
(%)
Total responses
2018 Public Service 5 11053

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Organization
(%)
Total responses
2018 Public Service 13 11052
2018 Micro-organizations combined 22 48

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Organization
(%)
Total responses
2018 Public Service 3 11049

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Organization
(%)
Total responses
2018 Public Service 2 11050

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Organization
(%)
Total responses
2018 Public Service 3 11051

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Organization
(%)
Total responses
2018 Public Service 4 11049

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Organization
(%)
Total responses
2018 Public Service 7 11051

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Organization
(%)
Total responses
2018 Public Service 11 11053
2018 Micro-organizations combined 12 48

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Organization
(%)
Total responses
2018 Public Service 11 11055

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization
(%)
Total responses
2018 Public Service 27 11058
2018 Micro-organizations combined 16 48

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Organization
(%)
Total responses
2018 Public Service 9 11054
2018 Micro-organizations combined 0 48

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization
(%)
Total responses
2018 Public Service 45 11069
2018 Micro-organizations combined 22 48

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Organization
(%)
Total responses
2018 Public Service 2 11050
2018 Micro-organizations combined 0 48

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Organization
(%)
Total responses
2018 Public Service 64 11072
2018 Micro-organizations combined 58 48

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Organization
(%)
Total responses
2018 Public Service 4 11051
2018 Micro-organizations combined 0 48

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Organization
(%)
Total responses
2018 Public Service 13 11050
2018 Micro-organizations combined 12 48

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 18 18 24 4 4 26 5 53 12 161075
2018 Micro-organizations combined 23 13 18 2 3 34 7 60 9 895
2018 Office of the Commissioner of Lobbying of Canada 44 19 4 0 4 22 7 89 5 27
2017 Public Service 17 18 20 4 4 30 7 56 12 174058
2017 Micro-organizations combined 20 12 16 3 3 34 13 61 10 868
2017 Office of the Commissioner of Lobbying of Canada 40 10 17 0 0 24 10 74 0 20
2014 Public Service 17 18 21 4 3 31 7 55 11 180669
2014 Micro-organizations combined 20 13 16 2 3 34 12 61 10 1083
2014 Office of the Commissioner of Lobbying of Canada 29 17 13 0 0 21 21 79 0 24

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 30 31 19 5 4 10 1 69 10 161053
2018 Micro-organizations combined 38 27 15 3 3 13 1 75 7 894
2018 Office of the Commissioner of Lobbying of Canada 67 22 4 4 0 4 0 92 4 27
2017 Public Service 31 31 17 4 4 12 2 72 9 173835
2017 Micro-organizations combined 37 25 15 3 3 15 3 75 7 864
2017 Office of the Commissioner of Lobbying of Canada 50 15 31 0 0 5 0 68 0 20
2014 Public Service 28 30 18 4 3 15 2 70 9 180578
2014 Micro-organizations combined 36 25 16 3 2 15 2 74 7 1082
2014 Office of the Commissioner of Lobbying of Canada 50 33 8 0 0 4 4 91 0 24
2011 Public Service 35 36 14 4 2 8 0 77 7 198306
2011 Micro-organizations combined 40 30 14 4 2 9 0 77 7 1001
2011 Office of the Commissioner of Lobbying of Canada 61 26 4 0 0 4 4 95 0 23
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 21 24 22 14 18 0 1 46 32 161369
2018 Micro-organizations combined 28 28 18 11 13 0 2 58 24 894
2018 Office of the Commissioner of Lobbying of Canada 33 37 22 4 4 0 0 70 7 27
2017 Public Service 22 24 19 14 19 0 2 46 34 173880
2017 Micro-organizations combined 31 26 17 12 11 1 3 59 24 865
2017 Office of the Commissioner of Lobbying of Canada 52 24 15 5 5 0 0 76 10 20

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 18 27 28 16 11 0 1 45 27 161255
2018 Micro-organizations combined 20 31 24 14 9 0 1 52 24 893
2018 Office of the Commissioner of Lobbying of Canada 19 38 27 12 4 0 0 58 15 26
2017 Public Service 19 27 26 15 11 0 1 47 26 173933
2017 Micro-organizations combined 18 30 27 13 10 0 1 49 23 866
2017 Office of the Commissioner of Lobbying of Canada 29 28 29 5 9 0 0 58 14 20

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 25 29 24 13 8 0 2 55 21 160603
2018 Micro-organizations combined 34 30 18 10 6 0 1 65 16 889
2018 Office of the Commissioner of Lobbying of Canada 30 44 15 7 0 0 4 77 8 27
2017 Public Service 26 29 22 12 8 1 3 57 21 173555
2017 Micro-organizations combined 30 31 21 9 6 0 2 64 15 866
2017 Office of the Commissioner of Lobbying of Canada 53 24 10 5 9 0 0 77 14 20

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 20 23 23 17 15 1 1 44 32 160732
2018 Micro-organizations combined 25 23 24 14 13 1 1 49 27 892
2018 Office of the Commissioner of Lobbying of Canada 22 33 26 7 7 0 4 58 15 27
2017 Public Service 21 23 22 16 15 1 2 45 32 173886
2017 Micro-organizations combined 23 23 22 16 12 1 2 48 29 863
2017 Office of the Commissioner of Lobbying of Canada 29 28 10 14 14 5 0 61 29 20

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 46 23 13 6 4 0 6 75 11 160698
2018 Micro-organizations combined 53 21 12 6 4 0 4 77 10 890
2018 Office of the Commissioner of Lobbying of Canada 54 27 12 0 0 0 8 88 0 26
2017 Public Service 44 23 13 6 4 1 9 75 11 173618
2017 Micro-organizations combined 49 22 11 5 5 1 7 77 11 863
2017 Office of the Commissioner of Lobbying of Canada 48 19 23 0 5 0 5 71 5 20

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 30 27 21 11 9 0 1 58 20 161068
2018 Micro-organizations combined 41 27 17 7 7 0 1 69 14 894
2018 Office of the Commissioner of Lobbying of Canada 44 26 19 4 4 0 4 73 8 27
2017 Public Service 29 30 22 11 8 0 1 59 19 173457
2017 Micro-organizations combined 37 29 19 9 5 0 0 67 14 861
2017 Office of the Commissioner of Lobbying of Canada 46 33 12 5 5 0 0 79 9 20

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 25 33 23 10 6 1 1 59 17 160799
2018 Micro-organizations combined 36 33 17 7 5 1 1 71 12 889
2018 Office of the Commissioner of Lobbying of Canada 27 38 23 4 0 0 8 71 4 26
2017 Public Service 27 32 22 11 6 1 2 60 18 173337
2017 Micro-organizations combined 37 31 17 8 4 0 1 70 13 863
2017 Office of the Commissioner of Lobbying of Canada 45 19 27 5 5 0 0 64 9 20

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 21 31 25 14 8 1 1 53 22 160760
2018 Micro-organizations combined 32 33 19 10 5 0 1 65 15 891
2018 Office of the Commissioner of Lobbying of Canada 33 48 15 0 0 0 4 85 0 27
2017 Public Service 22 31 23 14 8 1 2 54 22 173363
2017 Micro-organizations combined 31 30 20 11 6 0 1 62 17 864
2017 Office of the Commissioner of Lobbying of Canada 43 33 5 10 9 0 0 77 19 20

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 27 31 22 12 7 0 1 59 19 160624
2018 Micro-organizations combined 37 32 15 11 5 0 1 69 16 889
2018 Office of the Commissioner of Lobbying of Canada 48 44 0 7 0 0 0 93 7 27
2017 Public Service 28 31 20 12 7 1 2 60 19 173428
2017 Micro-organizations combined 36 30 17 9 7 0 1 67 15 862
2017 Office of the Commissioner of Lobbying of Canada 45 36 10 0 9 0 0 81 9 20

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 27 31 22 12 7 0 1 59 18 160191
2018 Micro-organizations combined 41 35 13 7 3 0 1 76 10 883
2018 Office of the Commissioner of Lobbying of Canada 46 35 8 8 4 0 0 81 12 26
2017 Public Service 28 31 21 11 7 1 2 61 18 173041
2017 Micro-organizations combined 39 34 15 7 3 1 1 74 11 861
2017 Office of the Commissioner of Lobbying of Canada 59 27 9 5 0 0 0 86 5 20

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 50 25 13 6 4 0 2 76 10 160099
2018 Micro-organizations combined 64 20 9 3 2 0 2 86 5 882
2018 Office of the Commissioner of Lobbying of Canada 50 38 12 0 0 0 0 88 0 26
2017 Public Service 52 24 13 6 4 0 2 77 9 173936
2017 Micro-organizations combined 67 19 8 4 2 0 1 86 6 866
2017 Office of the Commissioner of Lobbying of Canada 71 24 5 0 0 0 0 95 0 20

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 67 16 7 3 3 1 5 87 6 160330
2018 Micro-organizations combined 78 11 5 1 1 0 3 93 2 885
2018 Office of the Commissioner of Lobbying of Canada 73 19 0 0 0 0 8 100 0 26

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 67 14 7 4 4 1 3 84 9 160420
2018 Micro-organizations combined 73 11 6 3 3 0 3 87 7 889
2018 Office of the Commissioner of Lobbying of Canada 74 4 4 7 4 0 7 84 12 27
2017 Public Service 69 14 6 4 4 1 3 86 8 173910
2017 Micro-organizations combined 72 11 7 3 2 0 3 87 6 864
2017 Office of the Commissioner of Lobbying of Canada 71 15 5 0 5 0 5 90 5 20

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 52 27 11 4 3 0 1 81 7 160968
2018 Micro-organizations combined 55 27 11 4 2 0 1 83 6 895
2018 Office of the Commissioner of Lobbying of Canada 56 22 11 4 7 0 0 78 11 27
2017 Public Service 53 28 10 4 3 0 2 83 7 173810
2017 Micro-organizations combined 58 27 7 4 2 0 2 87 6 865
2017 Office of the Commissioner of Lobbying of Canada 52 24 14 10 0 0 0 76 10 20

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 53 22 11 6 6 0 1 76 12 160500
2018 Micro-organizations combined 58 20 9 6 5 0 2 80 10 891
2018 Office of the Commissioner of Lobbying of Canada 52 26 15 0 0 0 7 84 0 27
2017 Public Service 57 20 10 6 5 0 2 79 11 173819
2017 Micro-organizations combined 59 19 9 6 4 0 3 80 11 864
2017 Office of the Commissioner of Lobbying of Canada 62 10 5 10 9 0 5 76 20 20

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 52 13 6 2 1 0 26 88 4 159765
2018 Micro-organizations combined 53 14 5 1 1 0 25 91 2 885
2018 Office of the Commissioner of Lobbying of Canada 42 8 8 0 0 0 42 87 0 26
2017 Public Service 53 13 5 2 1 0 25 89 4 173685
2017 Micro-organizations combined 58 12 5 1 1 0 24 92 2 865
2017 Office of the Commissioner of Lobbying of Canada 62 14 5 5 0 0 15 89 5 20

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 61 20 9 3 2 0 6 86 4 160250
2018 Micro-organizations combined 66 19 8 1 1 0 5 89 3 890
2018 Office of the Commissioner of Lobbying of Canada 65 23 12 0 0 0 0 88 0 26
2017 Public Service 62 19 7 2 1 1 7 88 4 172926
2017 Micro-organizations combined 69 17 6 2 1 0 5 91 2 863
2017 Office of the Commissioner of Lobbying of Canada 75 15 0 5 0 0 5 95 5 20

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 64 15 7 4 5 0 4 83 10 160852
2018 Micro-organizations combined 73 12 4 3 3 0 4 89 6 890
2018 Office of the Commissioner of Lobbying of Canada 70 22 4 4 0 0 0 93 4 27
2017 Public Service 61 17 8 5 5 1 4 82 10 174018
2017 Micro-organizations combined 70 14 4 4 3 1 5 89 7 868
2017 Office of the Commissioner of Lobbying of Canada 64 22 0 5 5 0 5 90 10 20

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 48 29 14 4 2 0 2 79 7 160646
2018 Micro-organizations combined 55 26 12 3 2 0 2 83 5 891
2018 Office of the Commissioner of Lobbying of Canada 48 26 4 15 4 0 4 77 19 27
2017 Public Service 49 29 12 4 2 0 3 81 6 173693
2017 Micro-organizations combined 53 28 10 4 1 1 3 84 5 865
2017 Office of the Commissioner of Lobbying of Canada 45 41 5 5 5 0 0 86 9 20

Question 63. Overall, my level of work-related stress is…

Survey year Organization Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 13 31 36 14 5 0 0 45 19 161633
2018 Micro-organizations combined 20 35 31 10 4 0 0 55 14 895
2018 Office of the Commissioner of Lobbying of Canada 15 33 44 7 0 0 0 48 7 27
2017 Public Service 12 30 38 14 6 0 0 42 20 174252
2017 Micro-organizations combined 16 33 34 12 5 0 0 49 17 868
2017 Office of the Commissioner of Lobbying of Canada 12 43 31 9 5 0 0 55 14 20

Question 64. After my workday, I feel emotionally drained.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 10 20 38 22 10 0 0 32 30 159815
2018 Micro-organizations combined 8 14 40 22 15 0 0 38 22 890
2018 Office of the Commissioner of Lobbying of Canada 4 11 44 22 19 0 0 41 15 27
2017 Public Service 9 20 39 22 10 0 0 32 29 173657
2017 Micro-organizations combined 6 17 39 24 13 0 1 38 23 865
2017 Office of the Commissioner of Lobbying of Canada 5 22 43 14 16 0 0 31 26 20

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 29 40 16 8 4 2 0 71 13 161108
2018 Micro-organizations combined 40 36 12 7 2 3 0 78 9 896
2018 Office of the Commissioner of Lobbying of Canada 65 31 4 0 0 0 0 96 0 26
2017 Public Service 24 40 16 9 6 4 0 67 15 173983
2017 Micro-organizations combined 33 38 13 8 5 4 0 73 13 866
2017 Office of the Commissioner of Lobbying of Canada 35 34 5 12 5 10 0 77 18 20

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 23 35 18 13 10 2 0 59 23 161341
2018 Micro-organizations combined 33 33 14 11 6 3 0 68 17 898
2018 Office of the Commissioner of Lobbying of Canada 52 37 7 0 4 0 0 89 4 27
2017 Public Service 18 37 17 14 11 2 0 56 26 174038
2017 Micro-organizations combined 28 37 14 10 8 2 0 67 18 866
2017 Office of the Commissioner of Lobbying of Canada 31 24 22 10 9 5 0 57 20 20
Top of Page

Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 29 26 20 11 11 2 1 30 70 161576
2018 Micro-organizations combined 32 29 17 11 7 3 1 33 67 897
2018 Office of the Commissioner of Lobbying of Canada 44 30 15 7 0 4 0 46 54 27
2017 Public Service 30 24 19 11 12 4 1 31 69 174272
2017 Micro-organizations combined 32 27 18 9 10 2 2 33 67 867
2017 Office of the Commissioner of Lobbying of Canada 47 24 19 5 5 0 0 47 53 20

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Organization
(%)
Total responses
2018 Public Service 23 109172
2018 Micro-organizations combined 25 577
2018 Office of the Commissioner of Lobbying of Canada 21 14
2017 Public Service 22 111807
2017 Micro-organizations combined 27 546
2017 Office of the Commissioner of Lobbying of Canada 18 10

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Organization
(%)
Total responses
2018 Public Service 35 109188
2018 Micro-organizations combined 34 576
2018 Office of the Commissioner of Lobbying of Canada 29 14
2017 Public Service 34 111807
2017 Micro-organizations combined 34 546
2017 Office of the Commissioner of Lobbying of Canada 18 10

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Organization
(%)
Total responses
2018 Public Service 23 109138
2018 Micro-organizations combined 24 576
2018 Office of the Commissioner of Lobbying of Canada 7 14
2017 Public Service 18 111807
2017 Micro-organizations combined 19 546
2017 Office of the Commissioner of Lobbying of Canada 18 10

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Organization
(%)
Total responses
2018 Public Service 44 109210
2018 Micro-organizations combined 38 576
2018 Office of the Commissioner of Lobbying of Canada 57 14
2017 Public Service 47 111807
2017 Micro-organizations combined 37 546
2017 Office of the Commissioner of Lobbying of Canada 51 10

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Organization
(%)
Total responses
2018 Public Service 7 109103
2018 Micro-organizations combined 7 576
2018 Office of the Commissioner of Lobbying of Canada 14 14
2017 Public Service 6 111807
2017 Micro-organizations combined 6 546
2017 Office of the Commissioner of Lobbying of Canada 0 10

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Organization
(%)
Total responses
2018 Public Service 33 109160
2018 Micro-organizations combined 33 576
2018 Office of the Commissioner of Lobbying of Canada 21 14

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Organization
(%)
Total responses
2018 Public Service 34 109157
2018 Micro-organizations combined 36 576
2018 Office of the Commissioner of Lobbying of Canada 50 14
2017 Public Service 40 111807
2017 Micro-organizations combined 44 546
2017 Office of the Commissioner of Lobbying of Canada 41 10

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Organization 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Public Service 6 41 19 11 5 19 104045
2018 Micro-organizations combined 5 46 22 10 5 12 536
2018 Office of the Commissioner of Lobbying of Canada 0 54 15 15 0 15 13
2017 Public Service 7 48 18 10 4 14 109569
2017 Micro-organizations combined 8 55 15 7 3