2018 Public Service Employee Survey Results for Federal Economic Development Agency for Southern Ontario by Question 89. Are you a member of a visible minority group?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 27 47 12 12 2 0 0 74 14 57
2018 Non-visible minority 33 39 11 11 3 0 2 74 14 144
2017 Visible minority 24 40 15 16 5 0 0 64 21 40
2017 Non-visible minority 30 40 7 14 7 1 0 72 21 165
2014 Visible minority 32 20 7 30 11 0 0 52 41 44
2014 Non-visible minority 24 37 8 21 8 1 0 62 30 153
2011 Visible minority 17 43 17 10 12 0 0 60 22 40
2011 Non-visible minority 28 42 12 9 7 0 1 70 17 147

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 43 33 7 14 2 2 0 77 16 56
2018 Non-visible minority 42 41 6 10 1 0 0 83 11 143
2017 Visible minority 42 42 5 10 0 0 0 85 10 40
2017 Non-visible minority 40 36 13 9 2 1 0 76 11 164
2014 Visible minority 34 32 16 14 5 0 0 66 18 44
2014 Non-visible minority 32 43 9 10 6 0 0 75 16 153
2011 Visible minority 40 35 15 10 0 0 0 75 10 40
2011 Non-visible minority 46 34 4 11 5 0 0 80 16 146

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 48 31 5 14 0 2 0 81 14 56
2018 Non-visible minority 46 41 6 6 1 0 0 87 7 141
2017 Visible minority 38 47 5 7 2 0 0 85 10 40
2017 Non-visible minority 51 33 6 6 4 1 0 84 10 164
2014 Visible minority 36 32 12 11 9 0 0 68 21 44
2014 Non-visible minority 41 37 6 10 7 0 0 78 17 153
2011 Visible minority 38 45 7 7 2 0 0 83 10 40
2011 Non-visible minority 44 39 5 10 3 0 0 83 12 146

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 52 33 10 3 2 0 0 84 5 56
2018 Non-visible minority 48 38 5 7 1 0 0 87 8 144
2017 Visible minority 38 46 2 7 5 2 0 86 12 40
2017 Non-visible minority 47 33 8 10 3 0 0 79 13 164
2014 Visible minority 30 32 11 16 9 0 2 63 26 44
2014 Non-visible minority 32 30 10 11 17 0 0 62 28 153
2011 Visible minority 33 38 10 7 12 0 0 70 20 40
2011 Non-visible minority 37 34 7 12 9 0 0 72 21 147

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 36 45 9 9 0 2 0 82 9 54
2018 Non-visible minority 35 42 10 10 3 0 0 77 13 143
2017 Visible minority 26 54 3 17 0 0 0 80 17 40
2017 Non-visible minority 34 41 10 12 3 1 0 75 15 165
2014 Visible minority 23 36 18 19 5 0 0 59 23 44
2014 Non-visible minority 28 44 8 11 8 0 0 73 19 153
2011 Visible minority 30 43 10 12 5 0 0 73 17 40
2011 Non-visible minority 36 39 7 8 9 0 0 75 17 146

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 28 10 12 7 2 0 70 19 56
2018 Non-visible minority 32 41 13 8 6 0 0 73 14 144
2017 Visible minority 27 34 22 5 10 2 0 63 15 40
2017 Non-visible minority 31 42 10 11 5 2 0 74 16 165
2014 Visible minority 9 41 14 16 21 0 0 50 37 44
2014 Non-visible minority 28 27 21 14 11 0 0 54 25 153
2011 Visible minority 18 52 10 7 13 0 0 70 20 40
2011 Non-visible minority 25 44 11 13 7 0 0 69 20 145

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 27 52 9 9 3 0 0 79 12 56
2018 Non-visible minority 34 35 12 13 6 0 0 69 19 144
2017 Visible minority 28 32 25 9 5 0 0 60 14 40
2017 Non-visible minority 29 40 11 12 6 1 0 70 19 164

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 53 38 5 4 0 0 0 91 4 56
2018 Non-visible minority 58 28 7 5 1 0 0 86 7 143
2017 Visible minority 35 52 2 7 2 0 0 88 10 40
2017 Non-visible minority 53 31 7 6 2 1 0 85 8 165
2014 Visible minority 46 34 7 4 9 0 0 80 14 44
2014 Non-visible minority 47 32 10 6 5 0 0 80 10 153
2011 Visible minority 52 35 3 5 5 0 0 87 10 40
2011 Non-visible minority 50 31 7 7 5 0 0 82 12 147

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 35 30 12 14 7 2 0 66 21 56
2018 Non-visible minority 41 31 11 12 5 0 0 73 16 143
2017 Visible minority 15 51 12 12 10 0 0 66 22 40
2017 Non-visible minority 39 33 9 11 7 1 0 72 19 164

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 36 19 2 0 2 0 79 2 56
2018 Non-visible minority 55 27 13 5 1 0 0 81 6 142
2017 Visible minority 53 34 11 2 0 0 0 87 2 40
2017 Non-visible minority 47 35 11 5 0 1 0 83 6 165
2014 Visible minority 57 25 9 7 0 2 0 84 7 44
2014 Non-visible minority 54 31 10 3 2 0 0 85 5 153
2011 Visible minority 46 36 8 8 2 0 0 82 10 39
2011 Non-visible minority 50 39 7 3 2 0 0 88 5 146

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 45 34 16 4 0 2 0 80 4 55
2018 Non-visible minority 43 35 8 10 5 0 0 78 14 143
2017 Visible minority 37 39 12 10 2 0 0 76 12 40
2017 Non-visible minority 41 37 7 10 3 2 0 79 14 165
2014 Visible minority 18 41 14 16 11 0 0 59 28 44
2014 Non-visible minority 28 39 9 16 8 0 0 67 24 153
2011 Visible minority 27 48 10 7 8 0 0 75 15 40
2011 Non-visible minority 36 40 10 7 6 0 1 77 13 147

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 42 12 2 2 2 0 84 4 56
2018 Non-visible minority 48 31 11 8 2 0 0 79 10 142
2017 Visible minority 32 43 13 7 5 0 0 75 12 40
2017 Non-visible minority 44 33 9 10 3 1 0 78 13 165
2014 Visible minority 25 23 18 18 16 0 0 47 34 44
2014 Non-visible minority 31 28 15 15 11 0 0 59 26 153

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 37 9 9 4 2 0 79 12 56
2018 Non-visible minority 44 35 8 12 1 0 0 79 13 143
2017 Visible minority 27 41 20 5 7 0 0 68 12 40
2017 Non-visible minority 42 30 12 10 4 1 1 73 15 165
2014 Visible minority 23 30 9 12 24 0 2 54 36 43
2014 Non-visible minority 31 34 9 10 15 0 1 66 25 153
2011 Visible minority 25 47 15 3 7 2 0 74 10 40
2011 Non-visible minority 33 43 9 13 3 0 0 75 16 146

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 43 38 9 8 0 2 0 83 9 56
2018 Non-visible minority 49 27 10 10 4 0 0 75 14 143
2017 Visible minority 41 37 20 2 0 0 0 77 2 40
2017 Non-visible minority 44 28 14 9 3 1 0 74 12 165
2014 Visible minority 27 41 16 11 5 0 0 68 16 44
2014 Non-visible minority 29 43 11 9 8 0 0 72 17 153
2011 Visible minority 40 40 0 10 10 0 0 80 20 40
2011 Non-visible minority 43 38 7 5 8 0 0 81 12 147

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 42 34 15 7 2 0 0 76 9 57
2018 Non-visible minority 26 42 19 6 5 1 1 69 11 144
2017 Visible minority 31 41 20 8 0 0 0 72 8 40
2017 Non-visible minority 31 38 17 8 5 1 0 70 13 165
2014 Visible minority 27 50 9 7 7 0 0 77 14 44
2014 Non-visible minority 22 34 23 9 11 0 0 56 21 153
2011 Visible minority 22 35 22 15 5 0 0 58 20 40
2011 Non-visible minority 20 36 26 12 5 0 0 57 18 147

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 9 30 38 13 5 0 5 20 41 56
2018 Non-visible minority 10 28 36 17 5 1 3 24 39 144
2017 Visible minority 10 15 51 14 8 0 2 23 25 40
2017 Non-visible minority 11 23 42 14 7 2 1 21 36 163
2014 Visible minority 23 34 30 9 5 0 0 14 57 44
2014 Non-visible minority 17 29 37 11 6 1 1 16 46 153
2011 Visible minority 22 25 35 15 0 0 2 15 49 40
2011 Non-visible minority 11 29 37 16 5 0 2 22 40 147

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 10 29 26 17 12 0 5 31 41 57
2018 Non-visible minority 19 23 27 18 9 2 3 28 44 144
2017 Visible minority 20 20 24 23 8 0 5 33 42 40
2017 Non-visible minority 22 22 25 18 10 3 1 29 45 163
2014 Visible minority 23 27 30 14 4 2 0 19 51 44
2014 Non-visible minority 18 28 29 10 12 1 1 23 47 152
2011 Visible minority 15 20 20 23 15 3 5 40 38 40
2011 Non-visible minority 12 13 33 24 13 3 3 39 27 147

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 16 21 38 19 3 0 3 23 38 57
2018 Non-visible minority 19 20 33 17 8 1 3 26 41 144
2017 Visible minority 22 23 40 12 3 0 0 15 45 40
2017 Non-visible minority 18 20 32 16 8 4 1 26 40 164
2014 Visible minority 41 27 14 7 7 0 4 14 71 44
2014 Non-visible minority 31 24 22 13 4 4 2 18 59 153
2011 Visible minority 28 23 32 12 5 0 0 17 50 40
2011 Non-visible minority 19 27 28 16 9 1 2 25 46 147

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 9 12 30 32 14 0 3 47 21 57
2018 Non-visible minority 8 14 38 31 6 1 3 38 23 144
2017 Visible minority 7 22 45 17 9 0 0 26 29 39
2017 Non-visible minority 8 22 33 23 10 3 1 34 32 163
2014 Visible minority 23 25 34 9 5 0 5 14 50 44
2014 Non-visible minority 20 23 26 21 8 1 1 30 44 153
2011 Visible minority 28 30 25 15 3 0 0 17 58 40
2011 Non-visible minority 19 21 35 16 8 0 2 24 40 147

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 9 19 27 32 9 0 5 43 29 57
2018 Non-visible minority 19 26 30 13 6 2 4 20 48 144
2017 Visible minority 12 28 22 22 13 0 5 36 41 40
2017 Non-visible minority 16 25 30 14 9 3 3 24 44 164
2014 Visible minority 34 23 30 7 2 2 2 10 59 44
2014 Non-visible minority 27 23 22 20 6 1 1 26 52 153
2011 Visible minority 23 27 33 7 5 3 2 13 53 40
2011 Non-visible minority 15 25 24 17 12 2 5 31 43 147

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 15 22 29 20 3 2 9 26 42 57
2018 Non-visible minority 20 25 27 15 6 3 3 23 48 141
2017 Visible minority 17 22 19 17 19 2 3 38 42 40
2017 Non-visible minority 22 26 22 16 7 6 2 25 51 164
2014 Visible minority 14 23 30 23 7 0 5 31 38 44
2014 Non-visible minority 13 14 38 19 13 1 1 33 29 153
2011 Visible minority 15 15 17 33 8 5 8 46 34 40
2011 Non-visible minority 7 15 20 33 17 3 5 54 23 147

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 9 21 34 23 10 2 2 34 31 57
2018 Non-visible minority 14 18 39 18 5 3 3 24 34 144
2017 Visible minority 14 21 34 22 2 0 6 26 38 40
2017 Non-visible minority 13 24 34 17 8 4 1 26 39 164
2014 Visible minority 34 32 16 7 4 2 5 12 71 44
2014 Non-visible minority 21 23 30 14 8 3 1 23 46 153
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 30 19 5 9 0 5 66 14 57
2018 Non-visible minority 36 34 6 10 5 5 3 76 17 143
2017 Visible minority 28 25 18 15 10 2 2 56 26 40
2017 Non-visible minority 35 30 12 5 7 7 4 73 13 165
2014 Visible minority 23 25 16 16 16 2 2 50 34 44
2014 Non-visible minority 31 26 14 13 10 4 2 61 25 153

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 42 26 10 5 15 0 2 69 21 57
2018 Non-visible minority 50 29 3 13 3 1 0 80 16 142
2017 Visible minority 34 34 5 17 10 0 0 68 27 40
2017 Non-visible minority 49 30 6 8 5 2 1 81 13 165
2014 Visible minority 27 32 5 18 16 2 0 60 35 44
2014 Non-visible minority 44 25 7 11 11 1 1 70 23 153

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 20 22 19 15 9 10 5 49 28 57
2018 Non-visible minority 17 29 18 9 13 12 1 54 26 141
2017 Visible minority 7 30 22 10 10 14 7 47 25 40
2017 Non-visible minority 22 24 16 12 9 14 2 55 26 164
2014 Visible minority 20 13 32 9 14 11 0 38 26 44
2014 Non-visible minority 17 23 16 18 12 12 2 46 35 153

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 47 33 10 5 5 0 0 80 10 57
2018 Non-visible minority 56 30 6 3 3 0 1 88 6 141
2017 Visible minority 42 35 7 11 5 0 0 77 15 40
2017 Non-visible minority 60 26 5 8 2 0 0 85 10 164
2014 Visible minority 32 45 5 13 5 0 0 77 18 44
2014 Non-visible minority 47 31 7 11 4 1 0 78 15 153

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 33 14 9 2 0 2 75 11 56
2018 Non-visible minority 57 34 6 2 1 0 0 90 3 142
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 42 28 14 7 9 0 2 71 16 57
2018 Non-visible minority 42 34 10 8 3 1 1 78 12 143
2017 Visible minority 39 48 8 2 2 0 0 87 5 40
2017 Non-visible minority 45 32 10 8 3 2 1 78 12 165
2014 Visible minority 32 32 7 11 16 0 2 65 28 44
2014 Non-visible minority 40 29 15 8 8 0 0 69 16 153
2011 Visible minority 45 30 10 5 10 0 0 75 15 40
2011 Non-visible minority 35 35 11 14 5 1 1 70 19 147

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 49 31 7 7 5 0 2 81 12 57
2018 Non-visible minority 50 30 7 9 3 1 0 81 12 143
2017 Visible minority 50 31 7 5 7 0 0 81 12 40
2017 Non-visible minority 59 22 9 5 1 2 1 85 6 165
2014 Visible minority 41 23 9 9 11 5 2 68 22 44
2014 Non-visible minority 47 27 12 7 8 0 0 73 15 153
2011 Visible minority 45 25 10 2 15 0 2 72 18 40
2011 Non-visible minority 47 27 11 6 6 3 1 76 13 147

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 45 29 12 9 3 0 2 76 12 57
2018 Non-visible minority 48 28 9 9 4 1 0 77 13 143
2017 Visible minority 40 36 12 7 5 0 0 76 12 40
2017 Non-visible minority 50 30 9 8 1 1 1 81 10 165
2014 Visible minority 27 36 11 5 16 2 2 67 22 44
2014 Non-visible minority 42 28 10 11 9 0 0 70 21 153
2011 Visible minority 50 23 12 2 12 0 0 73 15 40
2011 Non-visible minority 44 28 11 10 6 1 0 73 16 144

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 47 29 12 3 7 0 2 78 10 57
2018 Non-visible minority 64 23 6 2 4 1 0 88 6 142
2017 Visible minority 50 23 17 0 5 2 2 77 5 40
2017 Non-visible minority 61 22 8 4 2 2 1 86 6 165

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 43 29 15 0 10 0 2 74 10 57
2018 Non-visible minority 48 29 11 5 5 1 0 78 10 143
2017 Visible minority 43 27 22 5 2 0 0 70 7 40
2017 Non-visible minority 54 27 6 9 3 1 1 82 12 165
2014 Visible minority 34 32 14 7 11 0 2 67 19 44
2014 Non-visible minority 49 24 8 9 10 0 0 73 19 153
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 59 41 0 0 0 0 0 100 0 10
2018 Non-visible minority 50 22 5 10 8 0 5 76 19 35
2017 Non-visible minority 54 16 8 4 6 3 8 78 12 43
2014 Non-visible minority 37 21 13 16 8 2 2 62 25 38

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 43 22 20 3 7 2 2 68 11 57
2018 Non-visible minority 42 34 10 7 3 4 0 80 10 144
2017 Visible minority 27 34 18 7 7 7 0 65 16 40
2017 Non-visible minority 37 32 11 10 4 6 0 73 15 164
2014 Visible minority 7 43 9 16 16 9 0 55 35 44
2014 Non-visible minority 25 27 14 20 9 4 0 54 31 153
2011 Visible minority 15 35 17 18 8 7 0 54 27 40
2011 Non-visible minority 28 25 17 16 10 4 0 56 27 146

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 40 29 17 9 3 2 0 71 12 57
2018 Non-visible minority 35 36 7 14 5 3 0 73 20 143
2017 Visible minority 24 41 13 11 7 5 0 68 19 39
2017 Non-visible minority 35 29 12 15 5 3 0 67 21 165
2014 Visible minority 9 36 11 18 18 7 0 49 39 44
2014 Non-visible minority 22 28 18 13 17 2 0 50 31 153
2011 Visible minority 17 43 7 23 8 2 0 61 31 40
2011 Non-visible minority 25 33 12 18 11 1 1 59 29 147

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 29 25 19 11 10 3 2 58 22 56
2018 Non-visible minority 24 35 13 16 9 4 0 61 25 144
2017 Visible minority 21 17 21 27 5 10 0 41 35 40
2017 Non-visible minority 23 31 12 20 9 4 0 57 31 165
2014 Visible minority 2 27 14 32 18 7 0 32 54 44
2014 Non-visible minority 16 23 17 25 15 4 0 41 42 153
2011 Visible minority 12 35 15 15 18 5 0 50 34 40
2011 Non-visible minority 17 34 16 17 12 3 1 53 30 146

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 29 16 14 5 0 0 66 19 57
2018 Non-visible minority 30 35 10 18 7 1 0 65 25 144
2017 Visible minority 22 24 23 19 10 3 0 47 30 40
2017 Non-visible minority 28 30 11 21 6 3 0 60 28 165
2014 Visible minority 2 34 16 25 16 7 0 39 44 44
2014 Non-visible minority 15 23 12 25 22 3 0 39 49 153
2011 Visible minority 17 42 5 15 18 2 0 61 33 40
2011 Non-visible minority 17 33 14 22 13 1 0 51 35 147
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 43 10 9 2 0 0 79 10 57
2018 Non-visible minority 43 43 7 3 3 1 1 87 6 143
2017 Visible minority 38 38 13 12 0 0 0 75 12 40
2017 Non-visible minority 43 40 8 5 4 0 0 83 9 165
2014 Visible minority 23 45 11 7 9 5 0 71 17 44
2014 Non-visible minority 34 41 13 8 3 1 0 75 11 153
2011 Visible minority 27 48 5 17 3 0 0 75 20 40
2011 Non-visible minority 36 39 10 12 4 0 0 75 16 147

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 40 24 20 12 3 0 0 64 15 57
2018 Non-visible minority 51 29 8 7 2 3 1 83 9 143
2017 Visible minority 34 34 16 7 7 0 2 69 15 40
2017 Non-visible minority 50 27 9 9 4 1 1 78 13 165
2014 Visible minority 25 48 7 9 9 2 0 74 19 44
2014 Non-visible minority 41 29 7 12 7 3 1 73 20 153
2011 Visible minority 20 40 20 12 5 2 0 61 18 40
2011 Non-visible minority 37 24 15 8 11 4 1 64 20 147

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 52 26 17 3 0 2 0 79 3 57
2018 Non-visible minority 50 38 7 3 1 1 1 89 4 143

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 17 19 19 14 4 0 47 34 57
2018 Non-visible minority 30 26 14 14 10 1 6 60 25 143
2017 Visible minority 17 11 29 17 12 10 4 33 34 40
2017 Non-visible minority 26 21 16 15 13 5 4 52 31 165
2014 Visible minority 5 16 20 23 25 9 2 23 54 44
2014 Non-visible minority 15 14 18 19 25 8 2 31 49 153
2011 Visible minority 10 5 38 13 12 17 5 19 32 40
2011 Non-visible minority 15 16 17 16 16 14 6 38 40 146

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 22 19 14 12 3 0 54 26 57
2018 Non-visible minority 31 36 9 12 9 2 1 69 22 143
2017 Visible minority 22 25 21 20 10 2 0 48 30 40
2017 Non-visible minority 29 30 9 19 8 4 1 62 29 165
2014 Visible minority 9 34 9 20 27 0 0 43 48 44
2014 Non-visible minority 14 28 16 23 16 4 0 43 40 153
2011 Visible minority 22 30 25 12 10 0 0 52 22 40
2011 Non-visible minority 25 36 13 15 8 3 0 63 24 145

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 17 19 17 20 22 0 5 37 44 57
2018 Non-visible minority 20 28 10 16 21 1 5 50 39 143
2017 Visible minority 16 15 5 30 29 6 0 33 62 40
2017 Non-visible minority 20 32 9 15 19 4 2 54 36 165
2014 Visible minority 7 9 7 32 39 5 2 17 76 44
2014 Non-visible minority 9 16 12 19 36 3 5 27 60 153
2011 Visible minority 8 30 13 30 12 5 2 41 46 40
2011 Non-visible minority 15 23 18 16 22 3 3 40 40 147

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 41 29 5 5 2 0 60 11 57
2018 Non-visible minority 37 38 12 7 3 2 1 77 11 142
2017 Visible minority 15 32 31 12 7 2 0 48 20 40
2017 Non-visible minority 34 37 12 11 2 4 0 74 13 165

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 45 41 7 0 5 2 0 88 5 57
2018 Non-visible minority 64 26 3 3 1 2 0 92 5 143
2017 Visible minority 28 48 15 2 7 0 0 76 10 40
2017 Non-visible minority 58 31 5 2 0 4 0 93 2 165
2014 Visible minority 30 43 9 2 7 9 0 80 10 44
2014 Non-visible minority 47 30 15 4 1 4 0 80 4 153

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 45 41 7 2 5 0 0 86 7 57
2018 Non-visible minority 58 32 5 3 1 1 0 91 4 143
2017 Visible minority 24 48 8 10 7 2 0 75 17 40
2017 Non-visible minority 48 39 8 5 1 0 0 86 6 165
2014 Visible minority 20 47 7 7 14 5 0 71 22 44
2014 Non-visible minority 42 29 15 7 6 1 0 72 13 153
2011 Visible minority 32 35 10 10 10 2 0 69 21 40
2011 Non-visible minority 41 38 9 5 5 1 0 80 10 147

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 45 39 7 3 5 0 0 85 9 57
2018 Non-visible minority 64 23 4 6 2 0 1 88 8 143
2017 Visible minority 33 53 7 0 7 0 0 85 7 40
2017 Non-visible minority 56 28 11 2 2 1 0 85 4 164
2014 Visible minority 32 36 23 5 5 0 0 68 9 44
2014 Non-visible minority 48 25 10 11 7 0 0 72 18 153
2011 Visible minority 48 25 15 5 7 0 0 72 13 40
2011 Non-visible minority 44 35 10 6 5 1 0 80 11 144

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 42 31 15 9 3 0 0 73 12 57
2018 Non-visible minority 53 15 13 12 6 0 0 68 18 143
2017 Visible minority 25 35 27 5 7 0 0 61 12 40
2017 Non-visible minority 38 27 17 7 9 1 0 66 17 165
2014 Visible minority 11 38 16 19 16 0 0 50 35 44
2014 Non-visible minority 23 26 20 15 15 1 0 50 30 153
2011 Visible minority 32 25 25 8 10 0 0 58 18 40
2011 Non-visible minority 27 36 13 12 10 1 0 63 23 147

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 31 22 5 5 0 0 68 10 57
2018 Non-visible minority 48 26 11 10 6 0 0 73 16 142
2017 Visible minority 23 44 25 2 5 0 0 68 7 40
2017 Non-visible minority 37 31 14 12 6 1 0 68 18 165
2014 Visible minority 7 40 16 21 16 0 0 47 37 44
2014 Non-visible minority 23 29 17 17 15 0 0 52 32 153
2011 Visible minority 37 18 23 13 10 0 0 55 22 40
2011 Non-visible minority 28 40 10 12 10 0 0 69 21 146

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 27 19 22 19 14 0 0 46 32 57
2018 Non-visible minority 36 20 13 15 14 1 1 57 29 143
2017 Visible minority 17 28 26 12 17 0 0 45 29 40
2017 Non-visible minority 27 16 22 17 14 3 1 45 32 165
2014 Visible minority 9 14 34 14 21 7 2 25 38 44
2014 Non-visible minority 19 15 17 18 26 4 2 36 46 153
2011 Visible minority 25 25 20 13 15 2 0 51 28 40
2011 Non-visible minority 21 31 15 10 19 3 0 54 30 147
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Visible minority 51 13 36 57
2018 Non-visible minority 38 26 37 143
2017 Visible minority 41 18 41 40
2017 Non-visible minority 33 26 41 165
2014 Visible minority 43 14 43 44
2014 Non-visible minority 43 15 42 153
2011 Visible minority 38 32 30 40
2011 Non-visible minority 35 29 36 147

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Visible minority 3 10 42 3 37 3 29
2018 Non-visible minority 7 23 37 9 16 7 54
2017 Visible minority 6 25 46 6 11 6 17
2017 Non-visible minority 10 12 43 9 24 2 54
2014 Visible minority 0 11 74 11 9999 5 19
2014 Non-visible minority 2 13 56 20 9999 9 65
2011 Visible minority 0 13 46 20 9999 20 15
2011 Non-visible minority 4 13 54 19 9999 10 52
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 17 83 57
2018 Non-visible minority 11 89 144

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 10
2018 Non-visible minority 0 15

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 10
2018 Non-visible minority 0 15

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 10
2018 Non-visible minority 0 15

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 10
2018 Non-visible minority 0 15

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 28 19 7 5 14 5 62 15 56
2018 Non-visible minority 33 19 15 7 4 18 3 66 15 144
2017 Visible minority 13 8 27 13 8 18 13 30 30 38
2017 Non-visible minority 23 20 17 8 9 23 2 56 22 164
2014 Visible minority 9 18 30 7 23 9 4 32 34 44
2014 Non-visible minority 16 20 18 9 13 21 3 48 29 153

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 53 31 10 0 2 3 0 88 2 56
2018 Non-visible minority 59 25 8 3 2 2 1 87 5 144
2017 Visible minority 26 26 17 10 7 10 3 60 19 40
2017 Non-visible minority 39 31 14 9 4 3 0 72 13 165
2014 Visible minority 14 23 27 9 16 11 0 41 28 44
2014 Non-visible minority 33 25 17 8 9 8 1 63 19 153
2011 Visible minority 25 30 20 8 3 15 0 64 12 40
2011 Non-visible minority 29 27 19 8 5 12 1 64 15 145
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 17 83 57
2018 Non-visible minority 4 96 144

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 26 21 20 3 5 15 9 62 11 57
2018 Non-visible minority 33 18 16 3 1 23 5 71 7 144
2017 Visible minority 18 8 19 10 7 33 5 41 28 40
2017 Non-visible minority 21 16 20 5 2 32 3 59 11 164
2014 Visible minority 12 9 25 7 14 25 9 31 31 44
2014 Non-visible minority 16 13 24 2 4 37 4 49 10 153

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 47 29 13 2 4 3 2 80 6 57
2018 Non-visible minority 56 26 8 2 1 5 1 88 4 143
2017 Visible minority 23 20 25 2 7 22 0 56 13 39
2017 Non-visible minority 42 33 11 5 1 7 0 81 7 165
2014 Visible minority 16 23 18 5 14 23 2 51 24 44
2014 Non-visible minority 35 22 20 4 4 15 0 68 9 153
2011 Visible minority 30 37 12 5 3 12 0 77 9 40
2011 Non-visible minority 35 29 10 8 1 17 0 77 11 147
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 31 37 17 5 8 0 2 69 14 57
2018 Non-visible minority 20 25 25 11 16 0 2 46 28 144
2017 Visible minority 24 34 15 10 12 2 2 62 23 40
2017 Non-visible minority 19 25 25 10 19 1 1 44 30 164

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 19 46 20 10 4 0 2 66 14 57
2018 Non-visible minority 12 26 34 21 7 0 1 38 28 144
2017 Visible minority 24 24 22 17 7 0 5 51 26 40
2017 Non-visible minority 14 30 25 17 12 1 1 45 30 164

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 30 19 12 7 0 2 62 19 57
2018 Non-visible minority 17 37 29 12 5 0 1 54 17 144
2017 Visible minority 19 29 13 17 14 0 7 52 34 40
2017 Non-visible minority 20 31 26 13 8 1 1 52 22 164

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 26 26 15 17 12 2 2 54 30 57
2018 Non-visible minority 10 31 26 19 12 0 1 42 32 143
2017 Visible minority 28 20 17 18 10 0 7 52 30 40
2017 Non-visible minority 14 21 24 17 20 1 2 36 39 165

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 55 15 20 3 0 2 5 75 4 57
2018 Non-visible minority 37 42 10 6 3 0 3 81 9 144
2017 Visible minority 43 27 13 8 2 0 7 75 11 40
2017 Non-visible minority 37 34 13 4 8 1 3 74 12 165

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 39 22 22 9 5 2 2 63 14 57
2018 Non-visible minority 24 32 28 9 5 0 2 57 14 144
2017 Visible minority 30 36 12 13 7 0 2 68 20 40
2017 Non-visible minority 23 31 24 16 5 1 1 54 22 165

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 24 38 14 17 4 0 4 64 22 56
2018 Non-visible minority 28 40 19 10 3 1 0 68 12 143
2017 Visible minority 22 28 18 16 10 0 7 54 27 40
2017 Non-visible minority 28 35 20 10 4 2 2 65 14 165

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 29 25 10 12 2 3 50 23 57
2018 Non-visible minority 15 35 26 14 10 1 0 50 23 143
2017 Visible minority 30 7 21 20 14 2 5 40 37 40
2017 Non-visible minority 18 27 25 18 10 1 1 46 28 164

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 19 38 17 15 7 0 3 59 23 57
2018 Non-visible minority 27 30 18 17 7 1 0 58 24 143
2017 Visible minority 19 24 17 17 15 2 5 47 34 40
2017 Non-visible minority 27 30 20 13 8 1 1 59 21 164

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 38 24 24 7 5 0 2 63 12 57
2018 Non-visible minority 32 27 24 11 6 1 0 59 17 143
2017 Visible minority 28 22 26 10 10 0 5 53 20 40
2017 Non-visible minority 31 30 25 5 5 1 1 63 11 163

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 63 25 5 0 4 0 4 91 4 56
2018 Non-visible minority 63 16 12 3 5 1 0 79 9 143
2017 Visible minority 63 22 7 2 2 0 2 88 5 40
2017 Non-visible minority 67 18 8 3 2 1 0 86 5 164

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 76 12 2 0 2 0 9 96 2 57
2018 Non-visible minority 80 10 1 3 2 1 3 94 5 142

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 57 19 10 2 9 0 3 79 11 57
2018 Non-visible minority 76 12 6 0 4 1 1 90 4 143
2017 Visible minority 52 12 9 7 10 0 10 71 19 40
2017 Non-visible minority 70 10 9 5 3 2 1 82 8 165

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 49 32 9 3 2 0 5 86 5 57
2018 Non-visible minority 55 34 6 2 1 1 0 90 3 143
2017 Visible minority 32 39 7 7 7 0 7 77 15 40
2017 Non-visible minority 61 28 6 3 1 1 1 91 4 163

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 51 20 10 7 9 0 3 73 16 57
2018 Non-visible minority 55 23 11 6 4 1 0 79 10 143
2017 Visible minority 45 24 10 7 7 0 7 74 15 40
2017 Non-visible minority 57 21 9 8 2 1 1 80 10 164

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 51 13 2 4 0 0 31 92 5 57
2018 Non-visible minority 56 11 6 1 0 1 26 91 1 143
2017 Visible minority 42 16 0 0 0 0 42 100 0 40
2017 Non-visible minority 62 10 4 3 0 1 20 92 3 163

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 61 18 4 0 0 2 15 96 0 57
2018 Non-visible minority 71 19 7 1 0 1 1 92 1 144
2017 Visible minority 58 18 5 0 2 2 15 91 3 40
2017 Non-visible minority 72 18 5 0 0 1 4 95 0 164

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 50 17 3 9 8 2 10 77 19 57
2018 Non-visible minority 69 11 7 6 5 0 2 82 11 144
2017 Visible minority 48 12 13 5 16 2 5 64 22 40
2017 Non-visible minority 51 14 11 10 11 1 1 68 21 164

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 46 17 20 6 3 0 7 68 10 57
2018 Non-visible minority 49 28 13 4 3 0 1 79 8 143
2017 Visible minority 60 10 12 2 3 0 12 80 6 40
2017 Non-visible minority 57 25 12 2 1 1 1 84 4 163

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 15 41 34 9 2 0 0 56 10 57
2018 Non-visible minority 13 29 37 16 4 1 1 42 20 144
2017 Visible minority 12 38 40 7 2 0 0 50 10 40
2017 Non-visible minority 6 28 42 15 8 0 0 34 24 165

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 2 20 44 21 14 0 0 34 22 57
2018 Non-visible minority 5 26 37 22 9 1 0 31 31 144
2017 Visible minority 3 13 56 19 10 0 0 29 15 39
2017 Non-visible minority 9 21 42 18 9 1 1 27 31 165

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 34 34 26 2 2 3 0 70 4 57
2018 Non-visible minority 32 54 6 5 1 1 1 88 6 143
2017 Visible minority 18 59 14 2 2 5 0 81 5 40
2017 Non-visible minority 23 44 16 10 2 4 0 70 13 164

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 35 24 7 2 2 0 67 9 57
2018 Non-visible minority 32 40 6 15 5 1 1 73 21 144
2017 Visible minority 13 35 27 16 5 5 0 50 21 40
2017 Non-visible minority 25 38 14 13 7 3 0 65 21 164
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 32 19 11 5 2 3 29 71 57
2018 Non-visible minority 23 25 24 8 18 2 1 23 77 143
2017 Visible minority 24 17 26 10 16 7 0 26 74 40
2017 Non-visible minority 18 27 22 8 17 5 2 19 81 164

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 27 38
2018 Non-visible minority 32 107
2017 Visible minority 31 26
2017 Non-visible minority 30 121

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 38 38
2018 Non-visible minority 45 107
2017 Visible minority 35 26
2017 Non-visible minority 45 121

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 13 38
2018 Non-visible minority 24 107
2017 Visible minority 11 26
2017 Non-visible minority 19 121

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 52 38
2018 Non-visible minority 41 107
2017 Visible minority 47 26
2017 Non-visible minority 57 121

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Visible minority 5 38
2018 Non-visible minority 15 107
2017 Visible minority 7 26
2017 Non-visible minority 13 121

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 25 38
2018 Non-visible minority 32 107

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 15 38
2018 Non-visible minority 46 107
2017 Visible minority 35 26
2017 Non-visible minority 38 121

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Visible minority 5 48 23 17 3 5 38
2018 Non-visible minority 2 43 20 9 7 19 104
2017 Visible minority 4 52 16 0 4 25 27
2017 Non-visible minority 1 46 28 6 4 16 119

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 50 50 38
2018 Non-visible minority 34 66 107

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 17 38 18 13 10 0 5 57 24 38
2018 Non-visible minority 29 30 8 18 9 3 3 63 28 106
2017 Visible minority 26 17 20 12 25 0 0 44 37 27
2017 Non-visible minority 20 24 10 21 16 2 8 49 40 122

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 10 26 18 18 25 0 3 37 44 38
2018 Non-visible minority 6 14 15 17 39 3 5 22 61 106
2017 Visible minority 0 11 5 22 49 4 10 12 82 27
2017 Non-visible minority 3 9 8 19 50 3 7 14 77 122

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 46 25 12 5 7 0 5 75 13 57
2018 Non-visible minority 52 19 9 8 3 0 9 78 12 144
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