2018 Public Service Employee Survey Results for Federal Economic Development Agency for Southern Ontario by Question 88. Are you a person with a disability?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 38 43 6 6 6 0 0 81 13 16
2018 Not a person with a disability 31 41 12 11 3 0 2 74 14 186
2017 Person with a disability 28 42 6 6 12 7 0 75 19 17
2017 Not a person with a disability 29 40 9 15 7 1 0 69 22 192
2014 Person with a disability 43 21 0 35 0 0 0 65 35 14
2014 Not a person with a disability 24 35 9 22 10 1 0 60 32 184
2011 Person with a disability 39 23 23 15 0 0 0 62 15 13
2011 Not a person with a disability 24 44 13 9 9 0 1 69 18 175

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 32 56 6 0 6 0 0 88 6 16
2018 Not a person with a disability 43 38 6 12 1 1 0 82 12 184
2017 Person with a disability 54 30 6 11 0 0 0 83 11 17
2017 Not a person with a disability 39 38 12 9 2 0 0 77 11 191
2014 Person with a disability 50 35 7 7 0 0 0 86 7 14
2014 Not a person with a disability 31 41 11 11 6 0 0 72 17 184
2011 Person with a disability 46 39 8 0 8 0 0 85 8 13
2011 Not a person with a disability 44 34 7 12 3 0 0 78 15 174

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 38 44 12 0 6 0 0 82 6 16
2018 Not a person with a disability 48 37 6 8 1 1 0 86 8 182
2017 Person with a disability 65 24 6 0 6 0 0 89 6 17
2017 Not a person with a disability 47 38 5 7 3 0 0 85 10 191
2014 Person with a disability 72 14 14 0 0 0 0 86 0 14
2014 Not a person with a disability 38 37 6 11 8 0 0 75 19 184
2011 Person with a disability 50 42 0 8 0 0 0 92 8 12
2011 Not a person with a disability 43 39 6 9 3 0 0 82 12 175

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 38 44 0 13 6 0 0 81 19 16
2018 Not a person with a disability 50 35 8 5 1 0 0 86 6 185
2017 Person with a disability 43 40 6 0 11 0 0 83 11 17
2017 Not a person with a disability 45 34 7 10 3 0 0 80 13 191
2014 Person with a disability 65 14 0 14 7 0 0 78 22 14
2014 Not a person with a disability 29 32 11 12 16 0 1 61 28 184
2011 Person with a disability 46 39 0 0 15 0 0 85 15 13
2011 Not a person with a disability 35 35 9 11 10 0 0 70 21 175

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 34 47 7 7 7 0 0 80 13 15
2018 Not a person with a disability 35 43 10 10 2 1 0 79 12 183
2017 Person with a disability 42 41 0 11 6 0 0 83 17 17
2017 Not a person with a disability 32 43 9 13 2 1 0 76 15 192
2014 Person with a disability 35 51 0 14 0 0 0 86 14 14
2014 Not a person with a disability 27 42 11 12 8 0 0 69 20 184
2011 Person with a disability 46 31 8 8 8 0 0 77 15 13
2011 Not a person with a disability 34 40 9 9 8 0 0 74 17 174

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 19 43 25 6 6 0 0 63 13 16
2018 Not a person with a disability 36 37 11 9 6 1 0 73 16 185
2017 Person with a disability 48 35 0 6 11 0 0 83 17 17
2017 Not a person with a disability 28 41 14 10 5 2 0 70 16 192
2014 Person with a disability 43 7 28 22 0 0 0 50 22 14
2014 Not a person with a disability 22 31 19 14 14 0 0 53 28 184
2011 Person with a disability 23 16 23 31 8 0 0 39 38 13
2011 Not a person with a disability 24 47 11 10 8 0 0 71 18 173

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 12 57 0 12 19 0 0 69 31 16
2018 Not a person with a disability 34 38 12 12 4 0 0 72 16 185
2017 Person with a disability 43 27 12 12 6 0 0 71 17 17
2017 Not a person with a disability 28 39 14 12 6 1 0 68 18 191

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 50 32 6 6 6 0 0 82 12 16
2018 Not a person with a disability 58 31 6 5 1 0 0 88 5 184
2017 Person with a disability 55 33 0 6 6 0 0 88 12 17
2017 Not a person with a disability 49 35 6 7 2 1 0 85 8 192
2014 Person with a disability 43 50 7 0 0 0 0 93 0 14
2014 Not a person with a disability 47 31 9 6 6 0 0 79 12 184
2011 Person with a disability 39 16 15 23 8 0 0 54 31 13
2011 Not a person with a disability 51 33 6 5 5 0 0 85 10 175

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 32 37 12 13 6 0 0 69 19 16
2018 Not a person with a disability 40 30 12 12 5 1 0 71 18 184
2017 Person with a disability 54 29 0 6 11 0 0 83 17 17
2017 Not a person with a disability 32 37 10 12 7 1 0 70 20 191

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 47 46 7 0 0 0 0 93 0 15
2018 Not a person with a disability 52 27 15 4 1 1 0 80 5 184
2017 Person with a disability 54 29 6 12 0 0 0 83 12 17
2017 Not a person with a disability 48 35 11 4 0 1 0 85 4 192
2014 Person with a disability 50 37 7 7 0 0 0 86 7 14
2014 Not a person with a disability 56 29 10 4 2 1 0 85 5 184
2011 Person with a disability 62 31 8 0 0 0 0 92 0 13
2011 Not a person with a disability 48 38 8 4 2 0 0 86 6 173

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 13 57 0 19 12 0 0 69 31 16
2018 Not a person with a disability 46 32 11 7 3 1 0 79 10 183
2017 Person with a disability 54 16 12 6 11 0 0 71 17 17
2017 Not a person with a disability 38 40 7 11 2 2 0 79 14 192
2014 Person with a disability 14 36 14 29 7 0 0 50 36 14
2014 Not a person with a disability 27 39 9 16 8 0 0 66 24 184
2011 Person with a disability 23 47 0 23 8 0 0 70 30 13
2011 Not a person with a disability 35 42 10 6 6 0 1 77 12 175

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 37 31 19 6 6 0 0 68 13 16
2018 Not a person with a disability 46 34 11 6 2 1 0 81 8 182
2017 Person with a disability 43 33 18 6 0 0 0 76 6 17
2017 Not a person with a disability 41 36 9 10 3 1 0 77 14 192
2014 Person with a disability 28 22 22 22 7 0 0 50 29 14
2014 Not a person with a disability 29 27 15 16 12 0 0 57 28 184

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 37 44 6 6 6 0 0 81 13 16
2018 Not a person with a disability 44 34 9 11 2 1 0 78 13 184
2017 Person with a disability 49 21 12 12 6 0 0 71 17 17
2017 Not a person with a disability 37 34 14 9 5 1 1 72 14 192
2014 Person with a disability 43 28 14 7 7 0 0 71 14 14
2014 Not a person with a disability 28 34 9 11 17 0 1 63 29 183
2011 Person with a disability 31 46 8 16 0 0 0 77 16 13
2011 Not a person with a disability 31 44 10 10 4 1 0 75 15 174

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 32 43 6 12 6 0 0 75 18 16
2018 Not a person with a disability 48 30 10 9 3 1 0 78 12 184
2017 Person with a disability 48 34 6 12 0 0 0 83 12 17
2017 Not a person with a disability 44 29 16 7 2 1 0 74 10 192
2014 Person with a disability 36 50 7 0 7 0 0 86 7 14
2014 Not a person with a disability 28 41 13 10 7 0 0 70 17 184
2011 Person with a disability 46 23 23 8 0 0 0 70 8 13
2011 Not a person with a disability 42 39 5 6 9 0 0 81 14 175

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 25 43 25 0 6 0 0 69 6 16
2018 Not a person with a disability 32 40 17 6 4 1 1 72 11 186
2017 Person with a disability 36 47 17 0 0 0 0 83 0 17
2017 Not a person with a disability 30 38 18 9 4 1 0 69 13 192
2014 Person with a disability 29 7 43 14 7 0 0 35 21 14
2014 Not a person with a disability 22 40 19 8 11 0 0 63 19 184
2011 Person with a disability 46 15 8 31 0 0 0 61 31 13
2011 Not a person with a disability 19 38 26 11 6 0 0 57 17 175

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 6 19 44 19 0 6 6 21 28 16
2018 Not a person with a disability 9 28 36 16 6 1 4 23 40 185
2017 Person with a disability 19 25 36 21 0 0 0 21 44 16
2017 Not a person with a disability 11 21 43 14 8 2 2 22 33 191
2014 Person with a disability 7 43 29 15 7 0 0 22 50 14
2014 Not a person with a disability 19 29 35 10 5 1 1 16 48 184
2011 Person with a disability 15 0 47 30 0 0 8 33 17 13
2011 Not a person with a disability 14 30 35 15 4 0 2 20 44 175

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 25 13 32 12 12 0 6 26 40 16
2018 Not a person with a disability 16 26 26 18 9 2 3 29 44 186
2017 Person with a disability 19 31 30 7 12 0 0 20 50 16
2017 Not a person with a disability 22 21 24 20 10 2 1 31 44 191
2014 Person with a disability 7 29 28 14 15 0 7 31 38 14
2014 Not a person with a disability 20 27 30 11 10 2 1 21 49 183
2011 Person with a disability 15 16 46 15 8 0 0 23 31 13
2011 Not a person with a disability 13 14 29 24 14 3 3 40 29 175

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 31 25 19 6 12 0 6 20 60 16
2018 Not a person with a disability 17 20 35 18 6 1 3 25 39 186
2017 Person with a disability 6 37 33 11 6 7 0 19 46 17
2017 Not a person with a disability 20 19 33 16 7 3 2 24 41 191
2014 Person with a disability 14 21 14 36 7 0 7 47 38 14
2014 Not a person with a disability 34 25 21 10 4 3 2 15 63 184
2011 Person with a disability 8 38 46 0 8 0 0 8 46 13
2011 Not a person with a disability 22 25 27 16 8 1 2 24 48 175

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 13 6 37 31 12 0 0 44 19 16
2018 Not a person with a disability 8 15 35 31 8 1 3 40 24 186
2017 Person with a disability 0 19 61 6 7 0 7 13 21 16
2017 Not a person with a disability 9 22 33 24 10 2 0 34 32 190
2014 Person with a disability 14 15 28 22 15 0 7 39 31 14
2014 Not a person with a disability 21 24 28 19 7 1 2 26 46 184
2011 Person with a disability 16 31 31 15 0 0 8 16 50 13
2011 Not a person with a disability 21 22 33 15 7 0 1 23 44 175

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 31 6 32 12 13 0 6 26 40 16
2018 Not a person with a disability 15 25 30 19 6 2 4 27 42 186
2017 Person with a disability 7 36 25 7 12 13 0 22 50 16
2017 Not a person with a disability 16 24 29 15 10 2 4 27 43 192
2014 Person with a disability 28 36 7 7 15 0 7 23 69 14
2014 Not a person with a disability 29 22 25 18 4 1 1 23 52 184
2011 Person with a disability 8 23 23 31 8 0 8 41 34 13
2011 Not a person with a disability 17 26 26 14 11 2 4 26 46 175

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 34 7 33 7 13 0 7 22 43 15
2018 Not a person with a disability 17 26 27 17 5 3 5 24 47 184
2017 Person with a disability 19 30 19 12 7 7 7 21 57 16
2017 Not a person with a disability 21 25 22 16 10 5 2 27 49 191
2014 Person with a disability 0 28 50 0 22 0 0 22 28 14
2014 Not a person with a disability 14 15 36 21 11 1 2 33 31 184
2011 Person with a disability 8 38 8 39 8 0 0 46 46 13
2011 Not a person with a disability 9 13 21 33 15 3 6 53 24 175

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 19 13 50 0 12 0 6 13 33 16
2018 Not a person with a disability 12 20 37 21 6 3 2 28 33 186
2017 Person with a disability 6 25 33 17 12 7 0 31 33 17
2017 Not a person with a disability 14 23 34 18 6 3 2 25 39 191
2014 Person with a disability 7 27 43 15 0 0 7 16 38 14
2014 Not a person with a disability 25 24 26 12 7 3 2 21 52 184
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 31 31 0 19 6 13 0 72 28 16
2018 Not a person with a disability 35 33 11 7 6 3 4 73 15 185
2017 Person with a disability 43 22 18 5 6 6 0 69 12 17
2017 Not a person with a disability 32 31 13 8 7 6 4 69 16 192
2014 Person with a disability 50 0 14 22 7 7 0 54 31 14
2014 Not a person with a disability 28 28 14 13 12 4 2 59 26 184

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 38 44 0 13 6 0 0 81 19 16
2018 Not a person with a disability 49 26 6 10 7 1 1 77 18 184
2017 Person with a disability 38 28 6 11 6 6 6 74 19 17
2017 Not a person with a disability 47 31 5 10 6 1 0 79 16 192
2014 Person with a disability 35 14 7 36 0 0 7 54 39 14
2014 Not a person with a disability 41 27 6 11 13 2 0 69 25 184

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 13 31 0 13 25 19 0 54 46 16
2018 Not a person with a disability 19 27 20 10 11 11 3 53 24 183
2017 Person with a disability 32 16 6 23 17 5 0 51 43 17
2017 Not a person with a disability 18 25 18 11 9 16 4 53 25 191
2014 Person with a disability 29 29 14 7 14 7 0 62 23 14
2014 Not a person with a disability 17 20 20 18 12 12 2 43 34 184

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 67 7 7 13 7 0 0 73 20 15
2018 Not a person with a disability 53 32 7 3 3 0 1 86 6 184
2017 Person with a disability 49 34 6 5 6 0 0 83 11 17
2017 Not a person with a disability 57 27 5 9 2 0 0 84 11 191
2014 Person with a disability 65 29 0 7 0 0 0 93 7 14
2014 Not a person with a disability 42 35 7 12 4 1 0 77 16 184

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 44 38 6 6 6 0 0 82 12 16
2018 Not a person with a disability 54 33 8 4 1 0 1 87 5 183
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 32 37 19 6 6 0 0 69 12 16
2018 Not a person with a disability 42 33 10 8 5 1 2 77 13 185
2017 Person with a disability 65 18 0 17 0 0 0 83 17 17
2017 Not a person with a disability 41 36 11 6 4 2 0 79 10 192
2014 Person with a disability 50 28 15 0 7 0 0 78 7 14
2014 Not a person with a disability 37 30 14 10 10 0 1 67 19 184
2011 Person with a disability 15 39 15 31 0 0 0 54 31 13
2011 Not a person with a disability 38 33 10 11 6 1 1 72 17 175

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 44 32 0 18 6 0 0 76 24 16
2018 Not a person with a disability 50 30 8 7 3 1 1 81 11 185
2017 Person with a disability 66 23 0 6 0 6 0 94 6 17
2017 Not a person with a disability 55 25 9 5 3 2 1 83 8 192
2014 Person with a disability 51 27 15 0 7 0 0 78 7 14
2014 Not a person with a disability 45 26 11 8 9 2 1 72 17 184
2011 Person with a disability 23 39 8 15 8 8 0 67 25 13
2011 Not a person with a disability 48 25 11 5 9 2 1 75 13 175

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 25 50 6 6 13 0 0 75 19 16
2018 Not a person with a disability 49 27 10 9 3 1 1 77 12 185
2017 Person with a disability 59 23 6 6 6 0 0 83 11 17
2017 Not a person with a disability 47 32 10 9 2 1 0 80 10 192
2014 Person with a disability 51 28 7 7 7 0 0 79 14 14
2014 Not a person with a disability 37 30 11 10 11 1 1 68 21 184
2011 Person with a disability 23 38 8 15 8 8 0 67 25 13
2011 Not a person with a disability 46 26 12 8 8 0 0 73 16 172

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 44 31 19 0 6 0 0 75 6 16
2018 Not a person with a disability 61 24 7 3 5 1 1 86 7 184
2017 Person with a disability 77 12 0 6 6 0 0 89 11 17
2017 Not a person with a disability 56 24 10 3 3 3 1 84 6 192

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 32 44 6 6 13 0 0 75 19 16
2018 Not a person with a disability 49 27 13 4 6 1 1 77 10 185
2017 Person with a disability 59 29 6 0 6 0 0 89 6 17
2017 Not a person with a disability 51 27 9 10 2 1 0 78 12 192
2014 Person with a disability 65 22 7 0 7 0 0 86 7 14
2014 Not a person with a disability 44 25 9 10 11 0 1 70 20 184
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Not a person with a disability 52 26 4 8 6 0 4 81 15 45
2017 Not a person with a disability 48 21 8 4 6 5 8 80 11 46
2014 Not a person with a disability 37 25 13 16 5 2 2 65 22 44

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 25 37 13 6 6 13 0 72 14 16
2018 Not a person with a disability 44 30 13 6 4 3 1 76 10 186
2017 Person with a disability 35 30 6 18 6 6 0 68 25 17
2017 Not a person with a disability 34 33 14 9 5 6 0 71 14 191
2014 Person with a disability 29 29 14 7 7 14 0 67 16 14
2014 Not a person with a disability 20 31 13 20 11 5 0 54 32 184
2011 Person with a disability 23 8 23 15 23 8 0 33 42 13
2011 Not a person with a disability 26 29 16 16 9 5 0 57 26 174

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 20 33 7 20 13 7 0 57 36 15
2018 Not a person with a disability 38 34 10 12 4 2 0 73 16 186
2017 Person with a disability 29 42 6 12 6 6 0 75 19 17
2017 Not a person with a disability 33 30 13 14 6 3 0 66 21 191
2014 Person with a disability 29 22 29 7 7 7 0 55 15 14
2014 Not a person with a disability 18 30 16 15 18 3 0 50 34 184
2011 Person with a disability 23 8 8 30 31 0 0 31 61 13
2011 Not a person with a disability 23 37 11 18 9 1 1 62 27 175

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 6 25 6 31 19 13 0 36 57 16
2018 Not a person with a disability 27 32 15 13 8 3 1 62 22 185
2017 Person with a disability 42 18 6 23 6 6 0 63 31 17
2017 Not a person with a disability 21 29 14 21 8 6 0 53 32 192
2014 Person with a disability 22 29 21 7 0 22 0 64 9 14
2014 Not a person with a disability 12 24 16 28 17 4 0 37 46 184
2011 Person with a disability 0 15 23 23 31 8 0 17 59 13
2011 Not a person with a disability 17 36 16 17 12 3 1 55 29 174

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 19 31 13 13 25 0 0 50 38 16
2018 Not a person with a disability 32 34 11 17 5 1 0 67 22 186
2017 Person with a disability 26 27 11 23 12 0 0 53 35 17
2017 Not a person with a disability 28 29 14 21 6 3 0 58 28 192
2014 Person with a disability 29 36 0 28 7 0 0 65 35 14
2014 Not a person with a disability 11 25 14 25 22 4 0 37 49 184
2011 Person with a disability 0 30 46 0 24 0 0 30 24 13
2011 Not a person with a disability 18 36 9 22 13 2 0 55 36 175
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 32 37 19 0 13 0 0 69 13 16
2018 Not a person with a disability 42 43 8 5 2 1 1 86 6 185
2017 Person with a disability 36 35 12 11 6 0 0 71 17 17
2017 Not a person with a disability 43 39 9 6 2 0 0 82 8 192
2014 Person with a disability 43 29 7 14 7 0 0 72 21 14
2014 Not a person with a disability 31 43 13 7 4 2 0 75 12 184
2011 Person with a disability 30 38 8 8 16 0 0 69 24 13
2011 Not a person with a disability 34 41 9 13 3 0 0 75 16 175

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 37 38 13 6 6 0 0 75 12 16
2018 Not a person with a disability 48 27 11 9 2 2 1 77 11 185
2017 Person with a disability 48 41 0 6 0 6 0 94 6 17
2017 Not a person with a disability 47 26 11 9 5 1 1 74 14 192
2014 Person with a disability 57 22 0 14 7 0 0 79 21 14
2014 Not a person with a disability 36 34 8 11 7 3 1 73 19 184
2011 Person with a disability 31 23 15 15 8 8 0 59 25 13
2011 Not a person with a disability 33 28 16 9 10 3 1 64 19 175

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 44 37 13 0 6 0 0 81 6 16
2018 Not a person with a disability 51 34 10 3 1 1 1 86 4 185

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 18 25 6 12 19 13 6 54 38 16
2018 Not a person with a disability 30 23 16 15 10 1 4 56 27 185
2017 Person with a disability 13 35 17 12 12 0 11 54 27 17
2017 Not a person with a disability 25 17 19 16 13 6 4 47 32 192
2014 Person with a disability 29 7 14 21 14 7 7 42 41 14
2014 Not a person with a disability 11 15 18 20 27 8 2 29 51 184
2011 Person with a disability 17 0 0 33 34 8 8 20 80 12
2011 Not a person with a disability 14 15 23 14 14 15 6 36 35 175

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 13 44 6 19 13 6 0 60 33 16
2018 Not a person with a disability 32 31 12 12 10 2 1 65 22 185
2017 Person with a disability 19 29 0 29 12 5 6 54 46 17
2017 Not a person with a disability 28 29 13 18 8 3 1 59 28 192
2014 Person with a disability 43 15 21 15 7 0 0 58 22 14
2014 Not a person with a disability 11 30 14 23 20 3 0 42 44 184
2011 Person with a disability 15 31 15 23 8 8 0 50 33 13
2011 Not a person with a disability 25 34 16 14 8 2 0 61 23 173

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 0 25 19 25 25 6 0 27 53 16
2018 Not a person with a disability 20 25 11 17 21 1 5 48 40 185
2017 Person with a disability 0 40 0 29 18 0 13 46 54 17
2017 Not a person with a disability 20 27 10 18 20 4 1 50 40 192
2014 Person with a disability 21 14 7 29 22 0 7 38 55 14
2014 Not a person with a disability 7 15 11 21 38 3 4 24 64 184
2011 Person with a disability 0 16 8 39 30 8 0 17 75 13
2011 Not a person with a disability 14 26 18 18 19 3 3 42 39 175

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 13 38 19 18 13 0 0 50 31 16
2018 Not a person with a disability 33 39 16 6 3 2 1 74 9 184
2017 Person with a disability 48 11 12 18 0 11 0 67 20 17
2017 Not a person with a disability 28 38 17 11 3 3 0 68 15 192

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 56 19 6 12 6 0 0 75 18 16
2018 Not a person with a disability 59 31 4 2 2 2 0 92 4 185
2017 Person with a disability 59 23 12 0 0 6 0 87 0 17
2017 Not a person with a disability 51 34 8 2 1 3 0 88 4 192
2014 Person with a disability 79 7 14 0 0 0 0 86 0 14
2014 Not a person with a disability 40 35 13 4 2 6 0 80 6 184

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 44 37 6 6 6 0 0 81 12 16
2018 Not a person with a disability 55 34 5 3 2 1 0 90 5 185
2017 Person with a disability 42 35 11 0 6 5 0 82 6 17
2017 Not a person with a disability 43 42 7 6 2 0 0 85 8 192
2014 Person with a disability 71 0 22 7 0 0 0 71 7 14
2014 Not a person with a disability 34 35 12 7 9 3 0 72 16 184
2011 Person with a disability 31 30 23 8 8 0 0 61 16 13
2011 Not a person with a disability 40 38 9 6 6 2 0 79 12 175

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 38 50 0 6 6 0 0 87 13 16
2018 Not a person with a disability 60 26 5 5 3 0 1 87 8 185
2017 Person with a disability 59 24 6 6 6 0 0 83 11 17
2017 Not a person with a disability 50 35 10 1 3 1 0 86 4 191
2014 Person with a disability 71 15 7 0 7 0 0 86 7 14
2014 Not a person with a disability 42 28 13 11 6 0 0 70 17 184
2011 Person with a disability 25 41 16 8 0 8 0 73 9 12
2011 Not a person with a disability 47 32 10 5 6 0 0 79 11 173

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 38 25 6 25 6 0 0 63 31 16
2018 Not a person with a disability 50 19 15 10 5 0 0 70 15 185
2017 Person with a disability 47 30 6 6 12 0 0 77 18 17
2017 Not a person with a disability 35 28 20 7 8 1 0 64 15 192
2014 Person with a disability 43 29 14 7 7 0 0 72 14 14
2014 Not a person with a disability 19 29 20 16 15 1 0 48 32 184
2011 Person with a disability 15 39 30 8 8 0 0 54 15 13
2011 Not a person with a disability 29 33 15 12 10 1 0 63 22 175

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 38 25 6 25 6 0 0 63 31 16
2018 Not a person with a disability 45 27 15 7 5 0 0 72 13 184
2017 Person with a disability 48 29 6 12 6 0 0 77 18 17
2017 Not a person with a disability 33 33 17 10 5 1 0 67 16 192
2014 Person with a disability 36 36 21 0 7 0 0 72 7 14
2014 Not a person with a disability 18 31 17 19 16 0 0 49 35 184
2011 Person with a disability 8 50 16 8 17 0 0 59 25 12
2011 Not a person with a disability 31 35 13 12 9 0 0 66 21 175

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 13 44 19 12 6 0 6 60 20 16
2018 Not a person with a disability 35 18 15 16 14 2 1 54 31 185
2017 Person with a disability 24 11 30 17 12 6 0 37 31 17
2017 Not a person with a disability 25 19 23 16 15 2 1 46 31 192
2014 Person with a disability 43 21 14 0 21 0 0 65 21 14
2014 Not a person with a disability 15 14 21 18 25 5 2 31 46 184
2011 Person with a disability 8 39 8 0 39 8 0 50 42 13
2011 Not a person with a disability 23 29 17 11 17 3 0 53 29 175
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Person with a disability 38 31 31 16
2018 Not a person with a disability 41 21 37 185
2017 Person with a disability 29 29 42 17
2017 Not a person with a disability 35 23 42 192
2014 Person with a disability 27 29 43 14
2014 Not a person with a disability 44 14 42 184
2011 Person with a disability 15 31 54 13
2011 Not a person with a disability 38 29 33 175
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 38 6 13 19 6 18 0 54 30 16
2018 Not a person with a disability 29 23 16 7 4 17 4 66 14 185
2017 Person with a disability 29 22 6 0 11 31 0 75 17 17
2017 Not a person with a disability 20 17 20 9 8 21 4 50 23 189
2014 Person with a disability 50 7 14 0 7 15 7 73 9 14
2014 Not a person with a disability 12 21 21 10 15 19 3 42 32 184

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 50 37 6 0 6 0 0 87 6 16
2018 Not a person with a disability 58 25 9 3 2 3 1 86 4 185
2017 Person with a disability 47 16 24 0 6 7 0 68 6 17
2017 Not a person with a disability 36 30 15 10 4 4 1 70 15 192
2014 Person with a disability 50 22 21 0 7 0 0 72 7 14
2014 Not a person with a disability 27 24 19 9 11 10 1 57 22 184
2011 Person with a disability 42 16 8 17 17 0 0 58 33 12
2011 Not a person with a disability 28 28 20 7 4 13 1 65 13 174
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 32 19 19 6 6 18 0 62 15 16
2018 Not a person with a disability 31 18 18 3 2 21 6 68 7 186
2017 Person with a disability 17 28 6 6 12 31 0 65 26 17
2017 Not a person with a disability 20 13 21 5 2 34 4 54 13 191
2014 Person with a disability 35 7 29 0 7 22 0 55 9 14
2014 Not a person with a disability 13 12 24 3 6 36 6 44 16 184

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 44 37 6 0 6 6 0 87 7 16
2018 Not a person with a disability 54 26 11 2 2 5 1 84 4 185
2017 Person with a disability 42 22 18 0 6 12 0 73 7 17
2017 Not a person with a disability 38 31 14 5 2 10 0 77 8 191
2014 Person with a disability 65 7 21 0 7 0 0 72 7 14
2014 Not a person with a disability 28 24 19 4 6 18 1 64 12 184
2011 Person with a disability 31 31 15 8 8 8 0 67 17 13
2011 Not a person with a disability 35 30 10 7 1 17 0 78 10 175
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 25 25 31 6 13 0 0 50 19 16
2018 Not a person with a disability 23 28 23 10 14 0 2 52 24 186
2017 Person with a disability 34 10 6 7 42 0 0 44 50 17
2017 Not a person with a disability 18 27 25 10 16 2 2 47 27 191

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 25 32 13 25 6 0 0 57 31 16
2018 Not a person with a disability 13 31 32 16 6 0 2 45 23 186
2017 Person with a disability 17 23 23 0 30 0 7 43 32 17
2017 Not a person with a disability 16 31 24 18 9 1 1 48 28 191

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 31 19 31 13 6 0 0 50 19 16
2018 Not a person with a disability 20 36 26 11 5 0 2 57 17 186
2017 Person with a disability 18 33 31 6 0 0 12 58 7 17
2017 Not a person with a disability 20 30 23 15 11 1 2 51 26 191

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 6 44 18 19 13 0 0 50 32 16
2018 Not a person with a disability 15 29 24 18 12 1 1 45 31 185
2017 Person with a disability 12 28 30 6 18 0 7 42 25 17
2017 Not a person with a disability 17 20 22 18 18 1 3 39 38 192

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 31 50 0 0 6 0 13 93 7 16
2018 Not a person with a disability 43 33 14 6 2 1 3 78 7 186
2017 Person with a disability 36 34 6 0 6 0 19 85 7 17
2017 Not a person with a disability 39 32 13 5 7 1 3 73 13 192

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 19 44 19 12 6 0 0 63 18 16
2018 Not a person with a disability 29 28 28 8 5 1 2 58 13 186
2017 Person with a disability 19 40 11 6 17 0 7 63 25 17
2017 Not a person with a disability 24 31 22 16 6 1 1 56 22 192

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 12 31 38 6 6 0 6 46 13 16
2018 Not a person with a disability 28 40 15 13 3 1 1 68 16 184
2017 Person with a disability 25 23 17 12 6 0 18 58 22 17
2017 Not a person with a disability 27 34 20 11 5 2 2 63 16 192

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 0 56 13 19 6 0 6 60 27 16
2018 Not a person with a disability 17 32 27 12 11 1 1 50 23 185
2017 Person with a disability 6 10 29 31 12 5 7 19 49 17
2017 Not a person with a disability 22 25 24 17 10 1 1 48 28 190

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 25 25 6 31 6 0 6 53 40 16
2018 Not a person with a disability 25 33 19 16 7 1 1 58 23 185
2017 Person with a disability 19 29 23 17 0 5 7 54 20 17
2017 Not a person with a disability 26 28 20 13 10 1 1 56 23 191

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 43 38 6 6 6 0 0 81 13 16
2018 Not a person with a disability 33 24 25 10 6 1 1 58 16 185
2017 Person with a disability 31 22 22 0 18 0 7 57 19 17
2017 Not a person with a disability 30 29 26 7 5 1 2 61 13 190

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 50 25 6 0 18 0 0 76 18 16
2018 Not a person with a disability 64 17 11 3 4 1 1 83 6 184
2017 Person with a disability 65 17 6 6 6 0 0 82 12 17
2017 Not a person with a disability 67 19 8 3 2 1 0 87 5 191

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 69 12 6 0 12 0 0 81 12 16
2018 Not a person with a disability 80 10 2 2 1 1 5 95 3 184

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 88 0 6 0 6 0 0 88 6 16
2018 Not a person with a disability 68 16 8 1 5 1 2 86 6 185
2017 Person with a disability 59 12 6 6 11 0 5 75 18 17
2017 Not a person with a disability 66 10 10 6 3 2 3 80 9 192

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 50 25 6 6 6 0 6 80 13 16
2018 Not a person with a disability 54 34 7 2 1 1 1 90 3 185
2017 Person with a disability 56 22 5 6 6 0 5 82 13 17
2017 Not a person with a disability 55 31 6 4 2 1 3 89 5 190

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 37 25 13 6 12 0 6 67 20 16
2018 Not a person with a disability 55 22 11 6 5 1 1 78 11 185
2017 Person with a disability 36 28 13 12 6 0 5 68 18 17
2017 Not a person with a disability 56 21 9 7 3 1 2 80 10 190

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 44 6 0 0 0 0 50 100 0 16
2018 Not a person with a disability 56 12 5 2 0 1 25 91 2 185
2017 Person with a disability 42 6 0 6 0 0 46 89 11 17
2017 Not a person with a disability 59 12 3 2 0 1 23 93 2 190

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 81 0 12 0 0 0 6 87 0 16
2018 Not a person with a disability 67 21 5 1 0 1 5 93 1 186
2017 Person with a disability 65 7 18 0 0 5 5 80 0 17
2017 Not a person with a disability 70 19 4 0 0 1 7 95 1 191

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 31 25 25 6 6 6 0 60 13 16
2018 Not a person with a disability 66 12 5 7 6 0 5 82 13 186
2017 Person with a disability 30 6 19 23 17 5 0 38 42 17
2017 Not a person with a disability 53 15 10 7 11 1 3 70 19 191

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 44 19 13 6 12 0 6 67 20 16
2018 Not a person with a disability 48 26 16 5 3 1 3 76 7 185
2017 Person with a disability 28 17 31 13 6 0 5 48 20 16
2017 Not a person with a disability 59 22 11 2 1 1 4 85 3 191

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 6 25 31 25 12 0 0 32 37 16
2018 Not a person with a disability 14 33 37 13 3 1 1 47 16 186
2017 Person with a disability 6 23 42 12 17 0 0 29 29 17
2017 Not a person with a disability 8 31 42 14 6 0 0 38 20 192

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 18 25 38 6 13 0 0 19 43 16
2018 Not a person with a disability 3 24 39 23 10 1 0 33 27 186
2017 Person with a disability 23 12 59 0 6 0 0 6 35 17
2017 Not a person with a disability 6 20 43 19 10 1 0 29 27 191

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 41 46 7 0 7 0 0 87 7 15
2018 Not a person with a disability 32 48 12 4 1 2 1 82 5 186
2017 Person with a disability 6 47 17 6 11 12 0 60 20 17
2017 Not a person with a disability 23 47 16 9 1 3 0 73 11 190

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 38 25 6 24 6 0 0 63 31 16
2018 Not a person with a disability 31 40 12 12 4 2 1 72 16 186
2017 Person with a disability 29 30 12 12 17 0 0 59 29 17
2017 Not a person with a disability 22 39 16 14 5 4 0 63 20 191
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 24 25 19 6 19 6 0 26 74 16
2018 Not a person with a disability 24 27 23 10 13 1 2 25 75 185
2017 Person with a disability 29 12 24 7 23 6 0 30 70 17
2017 Not a person with a disability 19 26 23 8 17 6 2 21 79 191

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 37 11
2018 Not a person with a disability 30 135
2017 Person with a disability 48 11
2017 Not a person with a disability 29 138

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 46 11
2018 Not a person with a disability 42 135
2017 Person with a disability 36 11
2017 Not a person with a disability 44 138

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 27 11
2018 Not a person with a disability 20 135
2017 Person with a disability 8 11
2017 Not a person with a disability 19 138

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 27 11
2018 Not a person with a disability 45 135
2017 Person with a disability 56 11
2017 Not a person with a disability 55 138

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Person with a disability 18 11
2018 Not a person with a disability 11 135
2017 Person with a disability 10 11
2017 Not a person with a disability 13 138

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 27 11
2018 Not a person with a disability 30 135

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 27 11
2018 Not a person with a disability 39 135
2017 Person with a disability 43 11
2017 Not a person with a disability 37 138

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Person with a disability 0 27 27 27 9 9 11
2018 Not a person with a disability 3 46 21 10 4 16 132
2017 Person with a disability 0 34 0 11 10 44 11
2017 Not a person with a disability 1 47 27 5 3 15 137

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 36 64 11
2018 Not a person with a disability 39 61 135

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 18 27 18 9 9 9 9 55 23 11
2018 Not a person with a disability 27 33 10 17 9 1 3 62 27 134
2017 Person with a disability 21 27 9 18 18 8 0 51 39 11
2017 Not a person with a disability 21 22 12 19 19 1 7 47 40 140

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 9 0 36 0 37 9 9 11 45 11
2018 Not a person with a disability 7 19 14 18 35 1 4 28 57 134
2017 Person with a disability 0 22 0 24 54 0 0 22 78 11
2017 Not a person with a disability 3 8 8 19 50 4 8 13 78 140

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 50 38 0 12 0 0 0 88 12 16
2018 Not a person with a disability 50 20 11 6 5 0 8 76 12 186
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