2018 Public Service Employee Survey Results for Federal Economic Development Agency for Southern Ontario by Question 81. In total, how many years have you been working in your current department or agency?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 37 35 16 9 0 0 4 74 9 76
2018 3 to 10 years in current department or agency 29 47 8 12 5 0 0 75 17 119
2017 Less than 3 years in current department or agency 33 38 6 16 8 0 0 71 23 77
2017 3 to 10 years in current department or agency 25 44 11 13 6 0 0 69 20 121
2014 Less than 3 years in current department or agency 25 33 10 20 10 2 0 59 31 54
2014 3 to 10 years in current department or agency 27 34 7 23 8 0 0 61 31 137

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 34 49 9 7 0 1 0 83 8 76
2018 3 to 10 years in current department or agency 47 34 5 13 2 0 0 81 14 118
2017 Less than 3 years in current department or agency 36 42 14 6 1 1 0 78 7 76
2017 3 to 10 years in current department or agency 43 37 9 11 1 0 0 80 11 121
2014 Less than 3 years in current department or agency 40 38 2 17 4 0 0 77 21 54
2014 3 to 10 years in current department or agency 30 42 15 7 5 0 0 72 12 137

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 47 41 5 5 0 1 0 90 5 75
2018 3 to 10 years in current department or agency 47 36 7 9 2 0 0 82 11 116
2017 Less than 3 years in current department or agency 48 43 4 3 1 1 0 92 4 76
2017 3 to 10 years in current department or agency 48 33 7 9 2 0 0 81 11 121
2014 Less than 3 years in current department or agency 42 31 9 11 7 0 0 74 18 54
2014 3 to 10 years in current department or agency 40 37 6 9 7 0 0 77 17 137

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 63 25 8 4 0 0 0 89 4 76
2018 3 to 10 years in current department or agency 41 44 7 6 3 0 0 85 8 118
2017 Less than 3 years in current department or agency 52 29 7 10 2 0 0 80 13 76
2017 3 to 10 years in current department or agency 41 39 7 8 3 1 0 81 12 121
2014 Less than 3 years in current department or agency 38 32 10 12 8 0 0 70 20 54
2014 3 to 10 years in current department or agency 30 30 10 12 18 0 1 60 30 137

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 32 50 13 4 0 1 0 83 4 75
2018 3 to 10 years in current department or agency 39 38 8 13 3 0 0 76 16 117
2017 Less than 3 years in current department or agency 40 36 12 10 0 1 0 78 10 77
2017 3 to 10 years in current department or agency 28 50 6 15 2 0 0 77 17 121
2014 Less than 3 years in current department or agency 35 37 7 14 7 0 0 72 21 54
2014 3 to 10 years in current department or agency 26 44 12 11 7 0 0 69 18 137

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 37 44 11 5 1 1 0 82 6 76
2018 3 to 10 years in current department or agency 36 31 13 12 8 0 0 67 20 118
2017 Less than 3 years in current department or agency 40 34 12 8 4 2 0 76 12 77
2017 3 to 10 years in current department or agency 22 45 14 12 6 1 0 67 19 121
2014 Less than 3 years in current department or agency 32 32 21 12 3 0 0 64 15 54
2014 3 to 10 years in current department or agency 21 29 17 16 17 0 0 50 33 137

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 35 41 15 7 2 0 0 75 10 76
2018 3 to 10 years in current department or agency 34 39 8 13 7 0 0 72 19 118
2017 Less than 3 years in current department or agency 33 37 10 17 1 1 0 71 18 77
2017 3 to 10 years in current department or agency 27 38 17 10 7 0 0 66 17 120

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 61 27 9 3 0 0 0 88 3 75
2018 3 to 10 years in current department or agency 56 32 5 5 2 0 0 88 7 118
2017 Less than 3 years in current department or agency 55 28 4 10 1 1 0 84 12 77
2017 3 to 10 years in current department or agency 47 39 7 5 2 0 0 85 7 121
2014 Less than 3 years in current department or agency 55 31 7 5 2 0 0 86 7 54
2014 3 to 10 years in current department or agency 45 33 10 6 7 0 0 77 13 137

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 48 34 6 6 4 1 0 83 10 75
2018 3 to 10 years in current department or agency 37 28 13 16 6 0 0 65 22 118
2017 Less than 3 years in current department or agency 45 31 12 9 3 1 0 76 12 76
2017 3 to 10 years in current department or agency 27 41 9 15 9 0 0 68 23 121

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 49 33 15 1 0 1 0 83 1 75
2018 3 to 10 years in current department or agency 55 25 13 6 0 0 0 81 6 117
2017 Less than 3 years in current department or agency 50 35 10 4 0 1 0 86 4 77
2017 3 to 10 years in current department or agency 49 35 11 5 0 0 0 84 5 121
2014 Less than 3 years in current department or agency 62 24 8 2 5 0 0 86 7 54
2014 3 to 10 years in current department or agency 54 32 9 4 0 1 0 86 4 137

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 53 34 9 0 3 1 0 88 3 75
2018 3 to 10 years in current department or agency 41 33 10 11 4 0 0 75 15 117
2017 Less than 3 years in current department or agency 46 36 6 7 2 3 0 83 10 77
2017 3 to 10 years in current department or agency 35 40 9 13 3 0 0 75 16 121
2014 Less than 3 years in current department or agency 32 46 7 14 2 0 0 78 15 54
2014 3 to 10 years in current department or agency 25 34 12 17 12 0 0 59 29 137

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 52 30 16 1 0 1 0 83 1 74
2018 3 to 10 years in current department or agency 44 36 9 9 2 0 0 80 11 118
2017 Less than 3 years in current department or agency 47 35 8 7 2 1 0 83 8 77
2017 3 to 10 years in current department or agency 37 36 11 12 4 0 0 73 16 121
2014 Less than 3 years in current department or agency 37 32 14 13 5 0 0 69 18 54
2014 3 to 10 years in current department or agency 26 26 16 18 15 0 0 52 32 137

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 53 28 13 5 0 1 0 82 5 75
2018 3 to 10 years in current department or agency 39 40 5 13 3 0 0 79 16 118
2017 Less than 3 years in current department or agency 49 30 11 8 2 0 0 79 10 77
2017 3 to 10 years in current department or agency 31 35 16 11 6 0 1 67 17 121
2014 Less than 3 years in current department or agency 40 38 8 5 9 0 0 78 14 54
2014 3 to 10 years in current department or agency 26 32 8 12 21 0 1 58 34 136

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 54 32 6 5 1 1 0 87 6 75
2018 3 to 10 years in current department or agency 44 29 11 13 3 0 0 73 16 118
2017 Less than 3 years in current department or agency 52 23 17 5 1 1 0 76 7 77
2017 3 to 10 years in current department or agency 38 35 15 8 3 0 0 73 11 121
2014 Less than 3 years in current department or agency 36 42 10 3 9 0 0 78 12 54
2014 3 to 10 years in current department or agency 27 42 13 10 7 0 0 69 17 137

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 47 39 10 2 1 0 1 87 3 76
2018 3 to 10 years in current department or agency 20 42 23 9 6 1 0 62 14 119
2017 Less than 3 years in current department or agency 39 37 16 5 2 1 0 77 7 77
2017 3 to 10 years in current department or agency 27 39 20 9 5 0 0 66 14 121
2014 Less than 3 years in current department or agency 26 46 13 9 5 0 0 72 15 54
2014 3 to 10 years in current department or agency 22 33 24 9 13 0 0 54 22 137

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 6 25 36 16 6 3 7 25 35 76
2018 3 to 10 years in current department or agency 11 29 38 16 5 0 1 21 41 118
2017 Less than 3 years in current department or agency 5 15 50 16 8 3 2 25 22 75
2017 3 to 10 years in current department or agency 15 25 39 12 7 1 1 19 41 121
2014 Less than 3 years in current department or agency 14 27 39 13 5 2 0 19 42 54
2014 3 to 10 years in current department or agency 20 31 32 10 6 0 0 16 52 137

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 6 18 26 26 13 4 7 44 27 76
2018 3 to 10 years in current department or agency 22 30 26 14 7 0 1 21 52 119
2017 Less than 3 years in current department or agency 12 5 28 31 17 4 2 52 18 75
2017 3 to 10 years in current department or agency 27 33 22 10 7 1 1 17 61 121
2014 Less than 3 years in current department or agency 12 27 34 3 22 2 0 26 39 53
2014 3 to 10 years in current department or agency 23 28 28 15 6 1 1 21 51 137

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 9 15 40 19 9 1 6 31 26 76
2018 3 to 10 years in current department or agency 23 25 30 17 5 0 1 22 48 119
2017 Less than 3 years in current department or agency 10 22 35 15 12 5 1 29 34 76
2017 3 to 10 years in current department or agency 27 19 32 17 3 1 2 21 47 121
2014 Less than 3 years in current department or agency 27 23 24 11 4 8 3 16 56 54
2014 3 to 10 years in current department or agency 36 26 19 13 5 0 1 19 62 137

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 4 7 34 31 15 1 8 51 12 76
2018 3 to 10 years in current department or agency 11 18 37 30 3 0 0 34 29 119
2017 Less than 3 years in current department or agency 4 13 32 28 19 4 0 49 18 75
2017 3 to 10 years in current department or agency 11 27 38 19 4 1 0 24 38 120
2014 Less than 3 years in current department or agency 10 15 40 18 13 2 2 33 26 54
2014 3 to 10 years in current department or agency 25 27 23 19 5 0 1 24 52 137

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 5 13 25 30 13 5 10 50 21 76
2018 3 to 10 years in current department or agency 22 29 34 11 3 0 1 14 52 119
2017 Less than 3 years in current department or agency 7 14 32 20 20 2 6 43 22 76
2017 3 to 10 years in current department or agency 22 32 26 13 4 1 2 17 56 121
2014 Less than 3 years in current department or agency 31 14 26 15 10 3 0 26 47 54
2014 3 to 10 years in current department or agency 29 27 23 17 3 0 1 20 57 137

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 9 17 25 24 8 7 10 38 32 75
2018 3 to 10 years in current department or agency 24 28 29 12 4 0 2 16 54 117
2017 Less than 3 years in current department or agency 8 21 20 21 17 12 2 43 34 76
2017 3 to 10 years in current department or agency 27 29 24 12 5 1 2 18 58 120
2014 Less than 3 years in current department or agency 18 14 26 17 20 3 2 40 33 54
2014 3 to 10 years in current department or agency 12 17 41 20 7 0 1 28 30 137

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 2 16 39 25 7 5 5 36 20 76
2018 3 to 10 years in current department or agency 18 20 40 14 6 1 1 20 39 119
2017 Less than 3 years in current department or agency 7 20 35 24 7 5 3 33 29 76
2017 3 to 10 years in current department or agency 19 23 34 15 7 1 2 22 43 121
2014 Less than 3 years in current department or agency 22 22 28 9 12 5 2 23 47 54
2014 3 to 10 years in current department or agency 26 25 26 15 5 1 1 20 53 137
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 46 20 11 4 6 5 8 76 11 76
2018 3 to 10 years in current department or agency 29 42 8 12 5 3 2 74 17 119
2017 Less than 3 years in current department or agency 42 20 9 6 8 10 5 74 16 77
2017 3 to 10 years in current department or agency 27 38 16 9 6 2 2 67 16 121
2014 Less than 3 years in current department or agency 33 22 12 12 7 10 5 64 22 54
2014 3 to 10 years in current department or agency 28 28 14 15 12 2 1 58 28 137

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 58 18 9 6 6 1 1 78 13 76
2018 3 to 10 years in current department or agency 41 35 3 13 7 0 0 77 20 118
2017 Less than 3 years in current department or agency 55 26 5 7 5 1 0 82 13 77
2017 3 to 10 years in current department or agency 40 34 6 12 7 0 1 74 20 121
2014 Less than 3 years in current department or agency 45 27 5 17 5 2 0 72 22 54
2014 3 to 10 years in current department or agency 39 25 7 11 15 1 1 66 27 137

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 27 21 13 10 5 21 3 63 20 75
2018 3 to 10 years in current department or agency 12 30 22 12 14 6 3 46 29 118
2017 Less than 3 years in current department or agency 20 21 15 9 8 23 5 56 23 77
2017 3 to 10 years in current department or agency 18 28 18 15 11 8 2 51 29 120
2014 Less than 3 years in current department or agency 21 19 20 10 7 18 3 52 22 54
2014 3 to 10 years in current department or agency 16 23 18 21 14 8 1 42 38 137

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 67 19 6 1 5 0 1 87 6 75
2018 3 to 10 years in current department or agency 47 39 7 5 2 0 0 86 7 119
2017 Less than 3 years in current department or agency 64 21 4 6 4 0 0 86 10 77
2017 3 to 10 years in current department or agency 52 32 6 9 2 0 0 83 11 120
2014 Less than 3 years in current department or agency 51 31 7 8 2 2 0 83 10 54
2014 3 to 10 years in current department or agency 40 37 6 12 5 0 0 77 17 137

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 57 32 6 1 2 0 1 90 4 76
2018 3 to 10 years in current department or agency 51 35 7 6 1 0 0 86 7 118
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 48 25 9 6 8 0 4 76 15 75
2018 3 to 10 years in current department or agency 39 38 12 8 2 1 0 78 10 119
2017 Less than 3 years in current department or agency 48 29 10 9 1 3 1 79 11 77
2017 3 to 10 years in current department or agency 40 39 11 6 4 1 0 80 10 121
2014 Less than 3 years in current department or agency 42 30 7 14 5 0 2 73 20 54
2014 3 to 10 years in current department or agency 38 29 16 6 11 0 0 67 17 137

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 61 21 9 2 4 1 1 84 6 75
2018 3 to 10 years in current department or agency 42 37 5 12 3 1 0 79 16 119
2017 Less than 3 years in current department or agency 62 18 8 4 3 1 3 84 7 77
2017 3 to 10 years in current department or agency 54 28 9 6 3 1 0 82 9 121
2014 Less than 3 years in current department or agency 47 29 8 7 5 2 2 79 12 54
2014 3 to 10 years in current department or agency 46 25 12 7 10 1 0 72 16 137

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 58 22 8 4 5 1 1 83 9 75
2018 3 to 10 years in current department or agency 41 30 12 13 3 1 0 72 16 119
2017 Less than 3 years in current department or agency 62 19 8 9 1 0 1 82 11 77
2017 3 to 10 years in current department or agency 38 40 11 9 2 0 0 78 10 121
2014 Less than 3 years in current department or agency 45 28 7 7 12 0 2 74 19 54
2014 3 to 10 years in current department or agency 37 30 12 10 9 1 0 68 20 137

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 69 17 8 1 4 0 1 87 5 74
2018 3 to 10 years in current department or agency 54 29 8 3 5 1 0 84 8 119
2017 Less than 3 years in current department or agency 64 18 7 5 0 3 2 87 5 77
2017 3 to 10 years in current department or agency 55 25 11 2 4 2 0 82 7 121

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 59 20 13 0 6 1 1 80 6 75
2018 3 to 10 years in current department or agency 41 35 11 7 5 1 0 77 12 119
2017 Less than 3 years in current department or agency 58 22 8 9 1 1 1 82 10 77
2017 3 to 10 years in current department or agency 47 30 11 9 3 0 0 77 12 121
2014 Less than 3 years in current department or agency 55 16 7 12 8 0 2 72 21 54
2014 3 to 10 years in current department or agency 44 28 10 7 11 0 0 72 18 137
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 81 12 0 0 0 0 7 100 0 10
2018 3 to 10 years in current department or agency 42 28 9 12 6 0 3 73 19 32
2017 Less than 3 years in current department or agency 58 8 0 0 0 11 23 100 0 10
2017 3 to 10 years in current department or agency 49 28 6 6 9 0 3 79 15 33
2014 Less than 3 years in current department or agency 42 30 9 9 0 0 9 80 10 10
2014 3 to 10 years in current department or agency 36 22 14 14 9 3 3 62 24 36

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 60 22 9 1 2 4 1 87 4 76
2018 3 to 10 years in current department or agency 32 38 16 7 4 3 0 73 11 119
2017 Less than 3 years in current department or agency 55 22 10 3 3 8 0 84 5 76
2017 3 to 10 years in current department or agency 21 39 16 13 6 4 0 63 21 121
2014 Less than 3 years in current department or agency 32 35 3 18 3 8 0 74 23 54
2014 3 to 10 years in current department or agency 17 30 16 20 13 4 0 49 34 137

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 53 31 8 4 1 4 0 87 5 76
2018 3 to 10 years in current department or agency 26 38 11 17 5 2 0 66 23 119
2017 Less than 3 years in current department or agency 55 23 5 12 0 5 0 82 12 77
2017 3 to 10 years in current department or agency 18 36 18 16 9 2 0 56 26 120
2014 Less than 3 years in current department or agency 29 27 14 16 9 7 0 59 26 54
2014 3 to 10 years in current department or agency 16 32 18 14 19 1 0 48 34 137

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 42 30 11 4 5 7 1 78 10 76
2018 3 to 10 years in current department or agency 16 35 16 21 10 2 0 52 32 118
2017 Less than 3 years in current department or agency 42 28 12 12 0 7 0 74 13 77
2017 3 to 10 years in current department or agency 9 30 16 28 14 4 0 40 43 121
2014 Less than 3 years in current department or agency 22 28 12 23 9 7 0 54 33 54
2014 3 to 10 years in current department or agency 10 23 17 28 18 4 0 34 48 137

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 42 32 14 7 1 2 0 77 9 76
2018 3 to 10 years in current department or agency 24 34 10 23 8 0 0 59 31 119
2017 Less than 3 years in current department or agency 43 25 8 16 4 4 0 71 20 77
2017 3 to 10 years in current department or agency 16 31 17 24 10 1 0 48 34 121
2014 Less than 3 years in current department or agency 18 18 15 31 13 5 0 39 46 54
2014 3 to 10 years in current department or agency 10 30 12 21 24 3 0 41 46 137
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 49 36 6 5 1 1 1 87 6 76
2018 3 to 10 years in current department or agency 37 46 11 4 3 0 0 82 7 118
2017 Less than 3 years in current department or agency 57 33 5 4 1 0 0 90 5 77
2017 3 to 10 years in current department or agency 32 43 13 8 4 0 0 75 12 121
2014 Less than 3 years in current department or agency 42 43 7 7 0 2 0 86 7 54
2014 3 to 10 years in current department or agency 27 42 14 9 6 1 0 71 15 137

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 56 18 11 9 1 3 1 78 10 76
2018 3 to 10 years in current department or agency 43 34 12 8 2 2 0 78 10 118
2017 Less than 3 years in current department or agency 56 21 8 10 2 0 2 78 13 77
2017 3 to 10 years in current department or agency 41 33 12 8 6 1 0 74 14 121
2014 Less than 3 years in current department or agency 47 36 3 12 0 2 0 85 12 54
2014 3 to 10 years in current department or agency 35 31 8 11 11 3 1 69 23 137

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 59 25 9 4 0 3 1 87 4 76
2018 3 to 10 years in current department or agency 44 43 10 2 2 0 0 86 3 118

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 49 20 6 10 8 1 6 74 19 76
2018 3 to 10 years in current department or agency 18 24 22 18 11 3 3 45 31 118
2017 Less than 3 years in current department or agency 37 17 17 10 2 12 4 65 15 77
2017 3 to 10 years in current department or agency 15 19 21 19 18 2 5 37 40 121
2014 Less than 3 years in current department or agency 18 10 24 19 14 12 3 33 39 54
2014 3 to 10 years in current department or agency 11 17 16 20 29 6 1 29 54 137

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 38 32 9 6 6 6 3 77 14 76
2018 3 to 10 years in current department or agency 27 30 14 17 12 0 0 57 29 118
2017 Less than 3 years in current department or agency 44 17 11 15 4 6 1 67 21 77
2017 3 to 10 years in current department or agency 15 36 14 22 11 1 1 52 34 121
2014 Less than 3 years in current department or agency 25 24 9 18 14 10 0 54 36 54
2014 3 to 10 years in current department or agency 9 31 17 23 21 0 0 40 44 137

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 23 25 13 16 9 2 13 56 29 76
2018 3 to 10 years in current department or agency 17 24 12 18 28 0 0 41 46 118
2017 Less than 3 years in current department or agency 25 25 9 19 12 9 1 56 34 77
2017 3 to 10 years in current department or agency 14 29 9 20 25 1 1 44 47 121
2014 Less than 3 years in current department or agency 13 15 5 20 31 5 9 34 60 54
2014 3 to 10 years in current department or agency 6 14 14 22 40 2 2 21 65 137

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 41 36 14 4 0 4 1 81 4 76
2018 3 to 10 years in current department or agency 27 39 19 8 7 1 0 67 15 117
2017 Less than 3 years in current department or agency 40 36 10 9 2 3 0 78 12 77
2017 3 to 10 years in current department or agency 22 37 21 14 4 2 0 61 18 121

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 61 26 5 0 3 5 0 92 3 76
2018 3 to 10 years in current department or agency 57 33 4 4 3 0 0 89 7 118
2017 Less than 3 years in current department or agency 58 29 6 1 1 5 0 92 2 77
2017 3 to 10 years in current department or agency 46 38 11 2 2 1 0 85 4 121
2014 Less than 3 years in current department or agency 54 22 7 6 2 10 0 84 8 54
2014 3 to 10 years in current department or agency 39 38 15 2 2 4 0 79 5 137

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 65 25 6 1 1 1 0 91 3 76
2018 3 to 10 years in current department or agency 48 40 5 4 3 0 0 88 7 118
2017 Less than 3 years in current department or agency 55 30 12 0 4 0 0 85 4 77
2017 3 to 10 years in current department or agency 33 51 5 9 2 1 0 85 11 121
2014 Less than 3 years in current department or agency 52 28 7 7 2 5 0 84 9 54
2014 3 to 10 years in current department or agency 32 35 15 6 10 1 0 67 17 137

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 70 21 2 4 1 0 1 92 5 76
2018 3 to 10 years in current department or agency 53 31 7 6 4 0 0 83 10 118
2017 Less than 3 years in current department or agency 68 18 9 0 4 1 0 87 4 77
2017 3 to 10 years in current department or agency 38 47 11 2 2 0 0 84 5 120
2014 Less than 3 years in current department or agency 58 17 13 9 3 0 0 75 12 54
2014 3 to 10 years in current department or agency 38 31 12 11 8 0 0 69 19 137

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 64 16 12 4 4 0 0 80 8 76
2018 3 to 10 years in current department or agency 40 23 16 14 6 0 0 63 20 118
2017 Less than 3 years in current department or agency 56 23 13 4 2 1 0 80 6 77
2017 3 to 10 years in current department or agency 22 34 23 8 13 1 0 56 21 121
2014 Less than 3 years in current department or agency 42 24 8 17 9 0 0 66 26 54
2014 3 to 10 years in current department or agency 13 31 24 15 17 1 0 44 32 137

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 58 23 14 1 4 0 0 81 5 76
2018 3 to 10 years in current department or agency 38 29 16 12 6 0 0 66 18 117
2017 Less than 3 years in current department or agency 50 27 17 3 2 1 0 78 5 77
2017 3 to 10 years in current department or agency 23 39 16 15 6 0 0 62 22 121
2014 Less than 3 years in current department or agency 40 26 3 24 7 0 0 66 31 54
2014 3 to 10 years in current department or agency 11 34 22 15 18 0 0 46 32 137

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 47 14 12 12 11 1 1 63 24 76
2018 3 to 10 years in current department or agency 27 23 18 17 13 2 1 51 31 118
2017 Less than 3 years in current department or agency 38 17 21 13 6 3 1 57 20 77
2017 3 to 10 years in current department or agency 16 20 25 18 19 2 0 37 38 121
2014 Less than 3 years in current department or agency 30 18 5 16 19 7 6 55 40 54
2014 3 to 10 years in current department or agency 13 14 26 17 26 4 0 27 45 137
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Less than 3 years in current department or agency 50 10 39 76
2018 3 to 10 years in current department or agency 34 31 34 118
2017 Less than 3 years in current department or agency 40 22 38 77
2017 3 to 10 years in current department or agency 31 26 43 121
2014 Less than 3 years in current department or agency 47 14 39 54
2014 3 to 10 years in current department or agency 41 15 44 137

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Less than 3 years in current department or agency 2 7 40 5 43 2 38
2018 3 to 10 years in current department or agency 7 32 34 10 7 10 41
2017 Less than 3 years in current department or agency 4 10 34 3 47 3 31
2017 3 to 10 years in current department or agency 14 21 55 8 0 3 38
2014 Less than 3 years in current department or agency 0 14 51 16 9999 19 25
2014 3 to 10 years in current department or agency 2 12 64 18 9999 3 56
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 7 93 76
2018 3 to 10 years in current department or agency 16 84 119

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 30 19

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 65 19

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 0 19

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 0 19

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 31 19

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 44 19

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 67 19

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 30 19

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 25 19

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 0 19

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 0 19

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 62 19

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 29 19

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 44 19

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 25 19

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 26 19

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 25 19

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 36 18

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 0 18

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 0 18

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 0 18

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 49 18

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 0 18

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 54 18

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 42 12 11 3 2 22 8 77 7 76
2018 3 to 10 years in current department or agency 22 26 19 12 4 15 2 58 19 118
2017 Less than 3 years in current department or agency 23 12 14 4 4 35 8 62 13 77
2017 3 to 10 years in current department or agency 19 20 23 11 12 13 1 46 27 119
2014 Less than 3 years in current department or agency 18 21 13 2 7 36 3 64 14 54
2014 3 to 10 years in current department or agency 14 19 21 12 19 12 3 39 36 137

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 66 15 9 1 1 5 3 88 3 76
2018 3 to 10 years in current department or agency 50 35 9 3 2 1 0 86 5 118
2017 Less than 3 years in current department or agency 46 29 7 5 4 8 0 82 10 77
2017 3 to 10 years in current department or agency 29 32 20 11 6 2 1 62 17 121
2014 Less than 3 years in current department or agency 44 15 19 2 7 14 0 68 10 54
2014 3 to 10 years in current department or agency 23 28 18 11 12 7 1 55 25 137
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 10 90 119

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 42 10 10 1 1 26 10 80 4 76
2018 3 to 10 years in current department or agency 24 24 23 5 3 17 3 60 10 119
2017 Less than 3 years in current department or agency 22 12 14 3 4 37 7 62 13 77
2017 3 to 10 years in current department or agency 19 17 24 7 3 27 2 51 15 121
2014 Less than 3 years in current department or agency 15 10 16 2 2 48 7 57 8 54
2014 3 to 10 years in current department or agency 16 12 26 4 8 30 4 42 18 137

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 65 18 5 1 1 8 2 92 3 76
2018 3 to 10 years in current department or agency 44 35 13 3 3 3 0 81 5 118
2017 Less than 3 years in current department or agency 47 26 4 4 4 15 0 85 10 77
2017 3 to 10 years in current department or agency 32 34 21 5 2 6 0 71 7 120
2014 Less than 3 years in current department or agency 39 13 19 5 2 21 2 67 9 54
2014 3 to 10 years in current department or agency 28 27 18 4 8 16 0 65 14 137
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 28 31 23 7 6 0 5 62 14 76
2018 3 to 10 years in current department or agency 21 27 20 12 19 0 1 48 32 119
2017 Less than 3 years in current department or agency 19 27 21 13 14 4 2 49 29 77
2017 3 to 10 years in current department or agency 21 25 25 7 21 1 1 46 28 121

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 20 37 33 5 1 0 4 59 6 76
2018 3 to 10 years in current department or agency 9 26 29 27 8 0 0 36 35 119
2017 Less than 3 years in current department or agency 18 42 29 4 4 2 3 63 8 77
2017 3 to 10 years in current department or agency 15 22 21 26 15 0 0 37 42 121

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 33 39 21 2 1 0 4 75 4 76
2018 3 to 10 years in current department or agency 11 33 32 17 8 0 0 44 24 119
2017 Less than 3 years in current department or agency 26 39 24 5 2 2 3 68 7 77
2017 3 to 10 years in current department or agency 15 25 24 21 13 0 2 41 35 121

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 30 39 20 5 5 0 3 70 10 76
2018 3 to 10 years in current department or agency 5 25 27 27 16 1 0 30 43 118
2017 Less than 3 years in current department or agency 23 25 26 13 5 3 5 52 20 77
2017 3 to 10 years in current department or agency 13 18 22 20 25 0 2 32 46 121

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 57 30 7 4 0 0 3 89 4 76
2018 3 to 10 years in current department or agency 31 36 18 6 3 1 5 72 9 119
2017 Less than 3 years in current department or agency 48 34 8 0 4 2 4 87 4 77
2017 3 to 10 years in current department or agency 33 30 17 8 8 0 4 66 16 121

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 47 22 19 7 1 0 4 71 9 76
2018 3 to 10 years in current department or agency 16 34 33 10 7 1 1 50 17 119
2017 Less than 3 years in current department or agency 34 32 21 7 2 2 1 68 10 77
2017 3 to 10 years in current department or agency 18 32 22 20 7 0 1 51 27 121

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 38 39 15 5 0 1 1 79 5 76
2018 3 to 10 years in current department or agency 21 38 21 16 3 0 1 59 20 117
2017 Less than 3 years in current department or agency 30 37 17 5 5 3 3 71 11 77
2017 3 to 10 years in current department or agency 27 31 20 15 5 0 2 59 20 121

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 30 29 28 4 6 3 1 61 10 76
2018 3 to 10 years in current department or agency 8 36 26 18 11 0 1 44 30 118
2017 Less than 3 years in current department or agency 26 32 23 8 5 3 3 62 14 76
2017 3 to 10 years in current department or agency 16 19 26 25 13 1 0 36 39 120

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 36 32 16 9 5 1 1 70 14 76
2018 3 to 10 years in current department or agency 17 35 20 21 6 0 1 53 27 118
2017 Less than 3 years in current department or agency 34 24 18 10 8 3 3 62 19 77
2017 3 to 10 years in current department or agency 21 31 23 16 8 1 0 52 24 121

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 40 32 17 6 2 1 1 74 8 76
2018 3 to 10 years in current department or agency 29 23 29 12 8 0 0 52 19 118
2017 Less than 3 years in current department or agency 31 35 21 6 2 2 4 69 9 76
2017 3 to 10 years in current department or agency 32 25 28 7 8 0 0 56 15 121

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 61 19 11 3 4 1 1 82 7 75
2018 3 to 10 years in current department or agency 63 17 11 3 5 0 1 81 8 118
2017 Less than 3 years in current department or agency 63 20 6 4 4 2 1 86 8 77
2017 3 to 10 years in current department or agency 69 19 8 2 2 0 0 88 4 121

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 85 8 1 0 1 1 3 97 1 75
2018 3 to 10 years in current department or agency 75 13 2 3 2 0 5 93 5 118

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 77 11 5 0 5 1 1 90 5 76
2018 3 to 10 years in current department or agency 65 18 9 1 5 1 2 85 6 118
2017 Less than 3 years in current department or agency 75 10 3 2 2 2 5 91 5 77
2017 3 to 10 years in current department or agency 61 11 13 7 5 2 2 74 12 121

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 60 29 4 1 3 1 1 92 4 75
2018 3 to 10 years in current department or agency 49 36 10 3 1 0 2 86 4 119
2017 Less than 3 years in current department or agency 58 28 3 1 5 2 3 90 6 76
2017 3 to 10 years in current department or agency 52 32 8 5 0 0 2 87 5 121

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 68 15 8 1 6 1 1 84 8 76
2018 3 to 10 years in current department or agency 48 27 12 7 5 1 1 76 12 118
2017 Less than 3 years in current department or agency 67 14 6 5 2 2 4 86 8 77
2017 3 to 10 years in current department or agency 47 26 12 10 3 1 1 74 13 120

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 61 6 5 0 0 1 26 94 0 76
2018 3 to 10 years in current department or agency 50 15 5 3 0 0 27 90 3 118
2017 Less than 3 years in current department or agency 64 5 2 0 0 2 28 98 0 76
2017 3 to 10 years in current department or agency 55 14 4 3 0 1 23 90 5 121

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 75 13 2 1 0 1 8 96 1 76
2018 3 to 10 years in current department or agency 63 23 9 1 0 1 4 90 1 119
2017 Less than 3 years in current department or agency 68 13 7 0 1 2 9 91 1 77
2017 3 to 10 years in current department or agency 71 20 4 0 0 1 4 96 0 121

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 58 7 6 15 7 0 6 69 24 76
2018 3 to 10 years in current department or agency 66 17 6 2 5 1 3 86 7 119
2017 Less than 3 years in current department or agency 37 8 13 14 25 2 1 46 40 77
2017 3 to 10 years in current department or agency 60 19 11 6 2 1 2 81 8 121

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 53 20 18 1 2 0 5 77 4 76
2018 3 to 10 years in current department or agency 44 27 16 7 4 0 2 72 12 118
2017 Less than 3 years in current department or agency 62 19 9 3 0 2 5 87 4 77
2017 3 to 10 years in current department or agency 53 24 16 3 1 0 3 80 4 120

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 23 34 30 8 2 1 1 58 11 76
2018 3 to 10 years in current department or agency 7 29 43 18 3 0 0 36 21 119
2017 Less than 3 years in current department or agency 9 38 44 5 4 0 0 47 9 77
2017 3 to 10 years in current department or agency 7 25 40 20 8 0 0 32 28 121

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 2 22 33 26 15 1 0 42 24 76
2018 3 to 10 years in current department or agency 4 27 41 21 7 1 0 28 31 119
2017 Less than 3 years in current department or agency 4 11 45 24 14 2 1 39 16 77
2017 3 to 10 years in current department or agency 8 26 45 13 7 0 0 20 35 120

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 37 36 14 5 3 5 1 77 8 76
2018 3 to 10 years in current department or agency 30 56 10 2 1 0 0 87 3 119
2017 Less than 3 years in current department or agency 22 43 17 8 2 8 0 70 11 77
2017 3 to 10 years in current department or agency 21 51 16 10 2 0 0 73 11 119

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 45 31 10 7 3 2 1 79 10 76
2018 3 to 10 years in current department or agency 25 43 12 16 4 1 0 68 20 119
2017 Less than 3 years in current department or agency 35 35 14 7 5 4 0 73 12 76
2017 3 to 10 years in current department or agency 13 40 19 18 7 3 0 55 26 121
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 26 30 22 11 5 2 4 27 73 76
2018 3 to 10 years in current department or agency 23 25 21 8 21 2 0 24 76 118
2017 Less than 3 years in current department or agency 18 19 27 9 17 6 4 20 80 76
2017 3 to 10 years in current department or agency 23 26 21 6 19 5 0 24 76 121

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 24 52
2018 3 to 10 years in current department or agency 36 88
2017 Less than 3 years in current department or agency 31 53
2017 3 to 10 years in current department or agency 31 86

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 32 52
2018 3 to 10 years in current department or agency 48 88
2017 Less than 3 years in current department or agency 45 53
2017 3 to 10 years in current department or agency 40 86

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 15 52
2018 3 to 10 years in current department or agency 27 88
2017 Less than 3 years in current department or agency 21 53
2017 3 to 10 years in current department or agency 18 86

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 27 52
2018 3 to 10 years in current department or agency 56 88
2017 Less than 3 years in current department or agency 51 53
2017 3 to 10 years in current department or agency 59 86

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 4 52
2018 3 to 10 years in current department or agency 19 88
2017 Less than 3 years in current department or agency 2 53
2017 3 to 10 years in current department or agency 20 86

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 27 52
2018 3 to 10 years in current department or agency 35 88

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 34 52
2018 3 to 10 years in current department or agency 38 88
2017 Less than 3 years in current department or agency 32 53
2017 3 to 10 years in current department or agency 39 86

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Less than 3 years in current department or agency 7 51 21 8 2 11 50
2018 3 to 10 years in current department or agency 0 41 20 13 8 18 86
2017 Less than 3 years in current department or agency 0 45 25 8 2 20 53
2017 3 to 10 years in current department or agency 1 48 24 5 3 18 87

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 53 47 52
2018 3 to 10 years in current department or agency 29 71 88

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 27 30 17 9 4 6 7 66 15 51
2018 3 to 10 years in current department or agency 28 31 8 20 12 0 1 60 33 88
2017 Less than 3 years in current department or agency 21 16 16 21 19 2 6 40 43 54
2017 3 to 10 years in current department or agency 24 25 8 19 19 0 5 51 41 87

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 11 20 17 16 26 4 6 35 47 51
2018 3 to 10 years in current department or agency 5 16 16 17 41 0 5 23 60 88
2017 Less than 3 years in current department or agency 5 11 6 24 44 2 8 18 75 54
2017 3 to 10 years in current department or agency 1 7 7 19 58 2 6 9 84 87

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 58 18 9 5 1 0 9 84 7 76
2018 3 to 10 years in current department or agency 46 23 11 9 7 0 5 72 16 119
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