2018 Public Service Employee Survey Results for Federal Economic Development Agency for Southern Ontario by Question 27. Are you a supervisor?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 53 30 10 4 2 0 2 84 6 47
2018 Non-supervisor 25 45 13 13 3 0 1 71 17 158
2017 Supervisor 32 34 14 11 8 2 0 67 19 48
2017 Non-supervisor 28 42 7 15 7 1 0 71 22 162
2014 Supervisor 38 39 7 16 0 0 0 77 16 48
2014 Non-supervisor 22 32 8 25 12 1 0 54 37 150
2011 Supervisor 38 31 19 4 8 0 0 69 11 52
2011 Non-supervisor 20 48 11 12 9 0 1 68 20 137

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 61 29 2 8 0 0 0 90 8 46
2018 Non-supervisor 36 43 8 12 1 1 0 79 13 157
2017 Supervisor 51 29 14 6 0 0 0 80 6 48
2017 Non-supervisor 37 39 10 10 2 1 0 77 12 161
2014 Supervisor 51 33 6 10 0 0 0 84 10 48
2014 Non-supervisor 26 43 12 11 7 0 0 69 18 150
2011 Supervisor 65 24 4 6 2 0 0 88 8 51
2011 Non-supervisor 36 39 8 12 4 0 0 75 17 137

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 64 28 4 4 0 0 0 92 4 46
2018 Non-supervisor 42 40 7 9 1 1 0 83 10 155
2017 Supervisor 61 29 6 4 0 0 0 90 4 48
2017 Non-supervisor 44 38 5 7 4 1 0 83 11 161
2014 Supervisor 52 37 5 4 2 0 0 89 6 48
2014 Non-supervisor 36 35 8 12 9 0 0 71 21 150
2011 Supervisor 59 29 6 6 0 0 0 88 6 52
2011 Non-supervisor 37 44 5 10 4 0 0 81 14 136

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 52 43 2 4 0 0 0 94 4 47
2018 Non-supervisor 48 34 9 6 2 0 0 83 8 157
2017 Supervisor 33 38 11 14 4 0 0 71 18 48
2017 Non-supervisor 49 34 6 8 3 1 0 83 11 161
2014 Supervisor 31 37 6 17 8 0 0 68 25 48
2014 Non-supervisor 32 28 12 10 17 0 1 60 28 150
2011 Supervisor 29 41 8 11 12 0 0 69 23 52
2011 Non-supervisor 39 34 8 10 9 0 0 72 20 137

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 43 41 8 4 4 0 0 84 8 46
2018 Non-supervisor 33 44 10 12 1 1 0 77 13 155
2017 Supervisor 43 41 8 4 4 0 0 84 8 48
2017 Non-supervisor 30 44 8 15 2 1 0 74 17 162
2014 Supervisor 40 40 4 16 0 0 0 80 16 48
2014 Non-supervisor 23 43 12 11 10 0 0 67 21 150
2011 Supervisor 36 50 2 8 4 0 0 86 12 52
2011 Non-supervisor 34 36 11 10 10 0 0 70 19 136

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 53 25 9 11 2 0 0 77 13 47
2018 Non-supervisor 29 41 13 8 8 1 0 71 16 157
2017 Supervisor 37 42 14 4 4 0 0 78 8 48
2017 Non-supervisor 28 40 12 12 6 2 0 69 18 162
2014 Supervisor 26 35 17 17 6 0 0 61 23 48
2014 Non-supervisor 23 28 20 14 16 0 0 51 29 150
2011 Supervisor 28 46 14 8 4 0 0 74 12 50
2011 Non-supervisor 22 45 10 13 10 0 0 66 23 137

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 44 32 9 13 2 0 0 76 15 47
2018 Non-supervisor 29 41 12 11 6 0 0 71 17 157
2017 Supervisor 42 36 8 4 10 0 0 77 14 47
2017 Non-supervisor 26 39 15 14 5 1 0 66 19 162

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 65 31 4 0 0 0 0 96 0 47
2018 Non-supervisor 54 31 7 6 1 0 0 85 8 156
2017 Supervisor 63 24 7 4 2 0 0 87 6 48
2017 Non-supervisor 46 38 5 7 2 1 0 85 9 162
2014 Supervisor 61 32 2 0 4 0 0 93 4 48
2014 Non-supervisor 43 33 12 7 6 0 0 75 13 150
2011 Supervisor 60 29 6 2 4 0 0 88 6 52
2011 Non-supervisor 47 33 7 9 5 0 0 80 14 137

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 59 22 10 8 2 0 0 81 10 47
2018 Non-supervisor 33 34 12 14 6 1 0 68 20 156
2017 Supervisor 41 34 9 10 6 0 0 75 16 48
2017 Non-supervisor 32 38 9 12 8 1 0 70 20 161

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 30 10 2 2 0 0 86 4 47
2018 Non-supervisor 50 28 16 5 0 1 0 79 5 155
2017 Supervisor 57 33 6 4 0 0 0 90 4 48
2017 Non-supervisor 47 35 12 5 0 1 0 83 5 162
2014 Supervisor 67 27 2 4 0 0 0 94 4 48
2014 Non-supervisor 51 30 12 4 2 1 0 82 6 150
2011 Supervisor 63 29 8 0 0 0 0 92 0 52
2011 Non-supervisor 44 41 7 5 3 0 0 84 8 135

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 70 17 6 4 4 0 0 86 8 47
2018 Non-supervisor 35 40 12 9 3 1 0 76 12 155
2017 Supervisor 50 38 2 8 2 0 0 88 10 48
2017 Non-supervisor 36 38 9 11 4 2 0 75 15 162
2014 Supervisor 39 41 8 8 4 0 0 80 12 48
2014 Non-supervisor 22 38 10 19 10 0 0 60 29 150
2011 Supervisor 48 46 2 4 0 0 0 94 4 52
2011 Non-supervisor 29 41 12 8 9 0 1 70 17 137

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 70 19 6 4 2 0 0 88 6 47
2018 Non-supervisor 38 38 14 7 2 1 0 77 9 154
2017 Supervisor 50 29 2 14 4 0 0 80 18 48
2017 Non-supervisor 38 37 12 9 2 1 0 76 11 162
2014 Supervisor 38 29 11 17 6 0 0 67 23 48
2014 Non-supervisor 26 26 17 16 14 0 0 53 30 150

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 33 2 10 0 0 0 88 10 47
2018 Non-supervisor 40 35 11 11 3 1 0 75 14 156
2017 Supervisor 42 31 13 8 6 0 0 72 14 48
2017 Non-supervisor 38 34 13 10 4 1 1 72 14 162
2014 Supervisor 34 41 11 2 12 0 0 75 14 48
2014 Non-supervisor 28 31 8 14 18 0 1 60 32 149
2011 Supervisor 37 51 8 4 0 0 0 88 4 51
2011 Non-supervisor 28 41 11 14 5 1 0 70 19 137

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 58 27 6 4 6 0 0 85 10 47
2018 Non-supervisor 44 31 11 11 2 1 0 76 13 156
2017 Supervisor 49 32 11 4 4 0 0 81 8 48
2017 Non-supervisor 42 29 17 8 2 1 0 72 10 162
2014 Supervisor 29 46 8 12 4 0 0 75 16 48
2014 Non-supervisor 29 41 14 8 9 0 0 69 17 150
2011 Supervisor 40 46 4 4 6 0 0 86 10 52
2011 Non-supervisor 43 35 7 7 9 0 0 78 15 137

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 38 18 14 13 2 0 55 27 47
2018 Non-supervisor 35 41 18 4 1 0 1 77 5 158
2017 Supervisor 9 28 32 14 17 0 0 37 31 48
2017 Non-supervisor 37 43 14 6 0 1 0 80 6 162
2014 Supervisor 4 29 31 21 14 0 0 33 36 48
2014 Non-supervisor 29 41 17 5 9 0 0 69 14 150
2011 Supervisor 11 25 31 21 12 0 0 37 33 52
2011 Non-supervisor 24 40 23 9 3 0 0 64 12 137

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 6 27 35 27 4 0 2 31 34 47
2018 Non-supervisor 10 29 37 13 6 1 4 20 41 157
2017 Supervisor 10 16 52 16 6 0 0 22 26 48
2017 Non-supervisor 12 23 40 14 7 2 2 22 36 160
2014 Supervisor 17 32 36 12 2 0 2 14 49 48
2014 Non-supervisor 19 29 35 10 6 1 0 17 48 150
2011 Supervisor 16 29 32 17 2 0 4 20 46 52
2011 Non-supervisor 14 27 37 15 5 0 1 21 42 137

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 21 37 22 4 0 0 26 37 47
2018 Non-supervisor 16 27 23 16 11 2 4 30 46 158
2017 Supervisor 30 20 24 18 4 3 0 23 52 48
2017 Non-supervisor 19 22 25 19 12 2 2 32 42 160
2014 Supervisor 15 31 38 10 4 0 2 15 46 48
2014 Non-supervisor 21 26 27 11 12 2 1 24 48 149
2011 Supervisor 12 19 31 29 8 0 2 37 31 52
2011 Non-supervisor 14 12 30 21 15 4 4 39 28 137

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 13 37 27 11 0 0 38 25 47
2018 Non-supervisor 20 23 33 14 5 1 4 20 45 158
2017 Supervisor 15 20 28 24 9 3 0 34 37 48
2017 Non-supervisor 20 21 35 13 6 3 2 20 43 161
2014 Supervisor 31 27 20 7 11 0 4 19 60 48
2014 Non-supervisor 34 24 20 14 3 4 2 17 61 150
2011 Supervisor 16 27 23 21 11 0 2 33 44 52
2011 Non-supervisor 24 25 31 12 7 1 1 19 49 137

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 6 14 41 38 2 0 0 40 19 47
2018 Non-supervisor 9 15 34 28 10 1 4 40 25 158
2017 Supervisor 12 20 46 16 4 3 0 20 33 48
2017 Non-supervisor 7 23 32 24 11 2 1 36 31 159
2014 Supervisor 20 28 30 12 4 0 6 18 51 48
2014 Non-supervisor 20 22 27 21 8 1 1 30 43 150
2011 Supervisor 20 25 35 11 6 0 4 18 46 52
2011 Non-supervisor 22 22 31 17 7 0 1 24 44 137

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 30 41 11 0 3 0 11 47 47
2018 Non-supervisor 16 22 26 20 9 1 6 31 40 158
2017 Supervisor 24 37 25 9 0 5 0 10 64 48
2017 Non-supervisor 13 22 29 16 13 2 5 31 37 161
2014 Supervisor 35 32 22 6 2 0 2 9 69 48
2014 Non-supervisor 27 20 24 21 6 1 1 27 48 150
2011 Supervisor 18 27 27 13 6 2 8 21 49 52
2011 Non-supervisor 17 25 26 15 12 2 3 29 44 137

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 11 24 30 28 4 3 0 33 36 47
2018 Non-supervisor 21 25 27 13 6 3 6 21 50 154
2017 Supervisor 32 24 20 17 4 3 0 22 57 48
2017 Non-supervisor 17 25 23 15 11 6 3 28 47 160
2014 Supervisor 8 14 42 23 8 0 4 33 23 48
2014 Non-supervisor 15 17 35 18 12 1 1 32 33 150
2011 Supervisor 8 13 25 33 19 0 2 53 22 52
2011 Non-supervisor 9 16 18 33 13 4 7 52 28 137

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 11 19 40 24 6 0 0 30 30 47
2018 Non-supervisor 13 19 38 17 7 3 3 26 34 158
2017 Supervisor 16 24 26 26 9 0 0 35 39 48
2017 Non-supervisor 13 23 37 15 6 4 3 22 38 161
2014 Supervisor 23 31 25 10 6 0 4 17 56 48
2014 Non-supervisor 24 22 28 13 7 4 1 21 49 150
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 48 37 6 8 0 0 2 86 8 46
2018 Non-supervisor 30 32 11 9 8 5 4 69 19 158
2017 Supervisor 47 34 12 2 0 3 2 85 2 48
2017 Non-supervisor 29 29 13 9 9 6 4 65 20 162
2014 Supervisor 43 32 6 10 6 0 2 77 17 48
2014 Non-supervisor 24 24 17 15 13 5 2 52 30 150

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 63 31 0 6 0 0 0 94 6 45
2018 Non-supervisor 44 27 7 12 9 1 1 72 21 158
2017 Supervisor 65 31 5 0 0 0 0 95 0 48
2017 Non-supervisor 40 31 6 13 8 2 1 73 21 162
2014 Supervisor 62 25 2 8 2 0 0 88 10 48
2014 Non-supervisor 33 26 8 14 16 2 1 61 31 150

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 46 6 10 6 2 2 78 16 46
2018 Non-supervisor 14 21 22 12 14 15 3 43 30 156
2017 Supervisor 39 24 19 4 4 5 4 70 9 48
2017 Non-supervisor 13 24 16 14 12 18 3 47 33 161
2014 Supervisor 31 27 15 21 4 0 2 60 25 48
2014 Non-supervisor 13 19 21 16 15 16 1 39 37 150

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 55 35 8 2 0 0 0 90 2 46
2018 Non-supervisor 54 30 7 5 4 0 1 84 9 156
2017 Supervisor 67 23 5 6 0 0 0 89 6 48
2017 Non-supervisor 53 29 6 9 3 0 0 82 12 161
2014 Supervisor 46 32 12 8 2 0 0 77 10 48
2014 Non-supervisor 43 36 4 12 5 1 0 79 17 150

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 65 27 6 2 0 0 0 92 2 45
2018 Non-supervisor 48 36 9 4 2 0 1 85 6 157
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 59 24 6 7 2 2 0 85 9 47
2018 Non-supervisor 37 35 13 8 6 0 2 73 14 157
2017 Supervisor 50 30 15 2 2 0 2 81 4 48
2017 Non-supervisor 41 36 8 9 4 2 0 79 13 162
2014 Supervisor 33 34 13 10 8 0 2 68 19 48
2014 Non-supervisor 40 28 14 9 10 0 0 67 18 150
2011 Supervisor 42 29 14 12 2 2 0 73 14 52
2011 Non-supervisor 34 35 10 12 7 0 1 70 20 137

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 67 19 4 6 2 2 0 88 8 47
2018 Non-supervisor 44 34 8 9 4 1 1 79 13 157
2017 Supervisor 52 29 10 0 0 4 4 89 0 48
2017 Non-supervisor 58 23 8 6 4 2 0 82 10 162
2014 Supervisor 42 29 10 8 8 0 2 72 17 48
2014 Non-supervisor 46 25 12 7 8 2 0 72 16 150
2011 Supervisor 50 25 13 2 6 4 0 78 8 52
2011 Non-supervisor 44 27 9 7 9 1 1 73 17 137

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 67 20 4 6 2 2 0 88 8 47
2018 Non-supervisor 41 31 12 10 4 1 1 73 14 157
2017 Supervisor 53 31 10 4 0 0 2 86 4 48
2017 Non-supervisor 47 31 9 10 2 1 0 79 12 162
2014 Supervisor 37 37 6 9 10 0 2 75 19 48
2014 Non-supervisor 39 27 12 10 11 1 0 67 21 150
2011 Supervisor 46 36 12 4 2 0 0 82 6 50
2011 Non-supervisor 44 24 11 10 10 1 0 68 21 136

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 69 20 6 2 2 2 0 90 4 47
2018 Non-supervisor 57 26 8 3 6 0 1 83 8 156
2017 Supervisor 54 26 12 2 0 5 2 85 2 48
2017 Non-supervisor 60 21 8 4 4 3 1 84 8 162

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 62 25 4 4 4 2 0 88 8 47
2018 Non-supervisor 43 29 15 4 7 1 1 74 11 157
2017 Supervisor 54 28 8 8 0 0 2 84 8 48
2017 Non-supervisor 51 26 9 9 4 1 0 78 13 162
2014 Supervisor 49 22 6 8 12 0 2 73 21 48
2014 Non-supervisor 45 26 10 9 10 0 0 71 19 150
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 52 25 6 8 6 0 4 80 14 47
2017 Supervisor 48 23 8 4 6 5 7 80 11 48
2014 Supervisor 37 24 12 15 7 2 4 64 23 47

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 61 16 13 6 2 2 0 79 8 47
2018 Non-supervisor 36 36 13 6 4 4 1 76 11 158
2017 Supervisor 41 27 13 10 6 3 0 70 16 48
2017 Non-supervisor 32 34 13 9 4 7 0 72 15 161
2014 Supervisor 26 23 17 22 13 0 0 49 35 48
2014 Non-supervisor 19 33 12 18 10 7 0 57 30 150
2011 Supervisor 33 29 12 21 4 2 0 63 25 52
2011 Non-supervisor 23 27 18 14 13 6 0 52 28 136

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 55 24 10 8 4 0 0 79 11 47
2018 Non-supervisor 30 38 10 14 4 3 0 71 19 157
2017 Supervisor 35 31 14 10 8 3 0 68 18 48
2017 Non-supervisor 32 32 12 15 5 4 0 66 21 161
2014 Supervisor 22 29 15 20 14 0 0 51 35 48
2014 Non-supervisor 18 30 18 12 18 4 0 50 32 150
2011 Supervisor 35 29 8 21 6 0 2 65 27 52
2011 Non-supervisor 19 37 12 18 12 1 0 57 31 137

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 32 11 11 8 0 0 70 19 47
2018 Non-supervisor 22 33 15 15 10 5 1 57 26 157
2017 Supervisor 19 34 16 18 10 3 0 55 28 48
2017 Non-supervisor 23 27 13 22 8 7 0 54 32 162
2014 Supervisor 16 19 16 32 17 0 0 35 49 48
2014 Non-supervisor 12 26 16 24 16 7 0 40 43 150
2011 Supervisor 18 33 14 26 6 2 2 53 33 51
2011 Non-supervisor 15 34 17 14 16 4 0 51 31 137

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 54 27 8 10 2 0 0 81 11 47
2018 Non-supervisor 24 36 13 18 8 1 0 61 26 158
2017 Supervisor 40 33 14 8 2 3 0 76 10 48
2017 Non-supervisor 24 28 13 25 8 3 0 52 34 162
2014 Supervisor 18 30 7 24 19 2 0 49 44 48
2014 Non-supervisor 11 24 15 25 22 4 0 36 49 150
2011 Supervisor 29 41 15 10 6 0 0 69 15 52
2011 Non-supervisor 12 33 10 24 18 2 0 47 43 137
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 40 8 2 2 0 0 88 4 47
2018 Non-supervisor 39 43 9 5 3 1 1 83 8 157
2017 Supervisor 41 35 14 6 4 0 0 76 10 48
2017 Non-supervisor 43 40 8 7 2 0 0 83 9 162
2014 Supervisor 38 42 12 6 2 0 0 80 8 48
2014 Non-supervisor 30 42 13 8 5 2 0 73 14 150
2011 Supervisor 38 35 14 12 2 0 0 73 13 52
2011 Non-supervisor 32 42 7 14 4 0 0 74 18 137

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 54 35 2 6 4 0 0 89 9 47
2018 Non-supervisor 45 26 15 10 2 3 1 73 12 157
2017 Supervisor 48 27 13 7 4 2 0 76 11 48
2017 Non-supervisor 47 28 9 10 4 1 1 76 14 162
2014 Supervisor 42 29 12 6 10 0 0 71 17 48
2014 Non-supervisor 37 34 6 13 6 4 1 74 20 150
2011 Supervisor 44 21 17 6 10 2 0 67 16 52
2011 Non-supervisor 28 30 15 11 9 4 1 62 22 137

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 62 28 7 4 0 0 0 89 4 47
2018 Non-supervisor 46 36 11 3 1 1 1 84 4 157

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 32 32 11 9 8 2 5 69 18 47
2018 Non-supervisor 29 20 17 17 11 2 4 51 30 157
2017 Supervisor 24 22 20 14 10 3 7 51 26 48
2017 Non-supervisor 24 18 19 16 14 7 4 46 33 162
2014 Supervisor 18 12 17 20 27 2 4 32 50 48
2014 Non-supervisor 11 15 19 20 25 10 1 29 50 150
2011 Supervisor 21 15 21 14 12 10 8 44 30 52
2011 Non-supervisor 11 13 21 16 18 16 5 31 42 136

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 30 7 9 4 0 0 79 13 47
2018 Non-supervisor 24 32 13 14 12 3 1 59 27 157
2017 Supervisor 37 29 12 16 6 0 0 66 22 48
2017 Non-supervisor 24 28 13 20 9 4 1 55 31 162
2014 Supervisor 9 45 12 25 10 0 0 53 35 48
2014 Non-supervisor 14 24 15 21 22 4 0 40 45 150
2011 Supervisor 32 36 17 10 2 2 0 70 12 52
2011 Non-supervisor 21 33 16 16 10 3 0 56 27 135

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 28 11 13 14 0 6 59 29 47
2018 Non-supervisor 16 24 13 19 23 1 5 42 45 157
2017 Supervisor 28 31 6 12 23 0 0 59 35 48
2017 Non-supervisor 16 27 10 21 19 5 2 46 43 162
2014 Supervisor 10 22 10 16 31 2 8 36 53 48
2014 Non-supervisor 8 12 12 23 39 3 3 21 67 150
2011 Supervisor 15 19 29 11 17 2 6 38 31 52
2011 Non-supervisor 12 27 13 22 21 4 1 41 45 137

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 35 8 2 4 0 0 87 6 47
2018 Non-supervisor 25 40 20 8 4 3 1 67 13 156
2017 Supervisor 38 36 14 7 2 2 0 76 10 48
2017 Non-supervisor 27 36 17 12 4 4 0 66 16 162

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 70 26 2 2 0 0 0 96 2 47
2018 Non-supervisor 55 32 5 2 3 3 0 89 6 157
2017 Supervisor 57 31 10 0 0 2 0 90 0 48
2017 Non-supervisor 51 34 8 2 2 4 0 88 4 162
2014 Supervisor 49 31 14 2 0 4 0 83 3 48
2014 Non-supervisor 41 34 13 4 3 6 0 80 7 150

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 67 29 2 2 0 0 0 96 2 47
2018 Non-supervisor 50 36 6 3 3 1 0 87 6 157
2017 Supervisor 45 47 4 4 0 0 0 92 4 48
2017 Non-supervisor 42 39 9 6 3 1 0 82 9 162
2014 Supervisor 40 29 18 6 2 4 0 72 9 48
2014 Non-supervisor 36 34 11 7 10 2 0 72 17 150
2011 Supervisor 52 31 11 4 0 2 0 85 4 52
2011 Non-supervisor 34 39 9 7 10 1 0 75 16 137

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 72 17 6 6 0 0 0 89 6 47
2018 Non-supervisor 54 32 4 5 4 0 1 86 9 157
2017 Supervisor 61 21 14 2 2 0 0 82 4 47
2017 Non-supervisor 48 38 9 2 3 1 0 87 5 162
2014 Supervisor 47 27 14 6 6 0 0 73 12 48
2014 Non-supervisor 43 27 12 11 7 0 0 70 18 150
2011 Supervisor 52 34 8 4 2 0 0 86 6 52
2011 Non-supervisor 43 31 12 6 7 1 0 74 14 134

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 70 11 9 4 6 0 0 81 10 47
2018 Non-supervisor 43 22 16 13 5 0 0 65 19 157
2017 Supervisor 34 30 17 10 10 0 0 64 19 48
2017 Non-supervisor 37 29 20 6 8 1 0 66 14 162
2014 Supervisor 20 25 22 20 10 2 0 46 31 48
2014 Non-supervisor 21 30 19 14 16 0 0 51 31 150
2011 Supervisor 31 29 21 8 8 4 0 62 16 52
2011 Non-supervisor 27 35 14 13 12 0 0 62 24 137

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 65 20 6 6 4 0 0 85 10 47
2018 Non-supervisor 38 29 18 10 6 0 0 67 15 156
2017 Supervisor 40 32 6 14 8 0 0 72 21 48
2017 Non-supervisor 32 34 19 9 5 1 0 67 14 162
2014 Supervisor 20 33 16 18 12 0 0 53 31 48
2014 Non-supervisor 19 31 17 17 16 0 0 50 33 150
2011 Supervisor 33 35 14 10 8 0 0 69 18 51
2011 Non-supervisor 28 36 12 13 11 0 0 64 23 137

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 16 12 9 12 0 0 67 21 47
2018 Non-supervisor 28 20 16 18 14 2 1 50 33 157
2017 Supervisor 30 13 25 18 11 2 0 44 30 48
2017 Non-supervisor 23 20 24 15 15 2 1 45 31 162
2014 Supervisor 16 12 19 18 29 4 2 30 50 48
2014 Non-supervisor 18 15 21 16 23 4 2 35 42 150
2011 Supervisor 23 33 17 8 15 4 0 58 24 52
2011 Non-supervisor 21 29 16 12 20 3 0 51 32 137
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Supervisor 38 37 25 47
2018 Non-supervisor 42 17 41 157
2017 Supervisor 30 24 45 48
2017 Non-supervisor 35 24 40 162
2014 Supervisor 46 19 35 48
2014 Non-supervisor 42 14 45 150
2011 Supervisor 35 35 31 52
2011 Non-supervisor 37 27 37 137

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Supervisor 5 20 55 10 5 5 18
2018 Non-supervisor 6 18 33 8 29 6 66
2017 Supervisor 20 13 33 19 8 6 15
2017 Non-supervisor 6 16 48 5 24 2 57
2014 Supervisor 5 0 68 22 9999 4 22
2014 Non-supervisor 0 17 57 16 9999 10 62
2011 Supervisor 5 6 72 5 9999 12 18
2011 Non-supervisor 2 18 44 24 9999 12 50
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 11 89 47
2018 Non-supervisor 13 87 158

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 39 32 15 4 2 7 0 77 6 47
2018 Non-supervisor 27 17 16 10 5 20 5 59 20 157
2017 Supervisor 39 20 17 4 8 9 3 67 14 47
2017 Non-supervisor 16 17 20 10 8 26 4 46 26 160
2014 Supervisor 26 14 21 12 14 12 0 46 31 48
2014 Non-supervisor 11 21 20 8 15 21 4 43 30 150

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 72 21 6 0 0 2 0 94 0 47
2018 Non-supervisor 52 29 10 3 3 3 1 83 6 157
2017 Supervisor 54 20 20 6 0 0 0 74 6 48
2017 Non-supervisor 32 32 14 10 6 6 1 68 17 162
2014 Supervisor 40 17 23 6 10 4 0 59 17 48
2014 Non-supervisor 25 26 18 9 10 10 1 58 22 150
2011 Supervisor 29 35 18 4 6 8 0 70 11 51
2011 Non-supervisor 28 25 19 9 4 14 1 62 16 136
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 45 21 11 4 0 19 0 81 5 47
2018 Non-supervisor 27 18 20 3 3 21 8 62 9 158
2017 Supervisor 33 18 10 7 0 29 4 76 10 47
2017 Non-supervisor 17 13 23 5 4 35 3 48 15 162
2014 Supervisor 15 15 21 2 6 39 2 50 14 48
2014 Non-supervisor 15 11 25 3 6 34 6 43 15 150

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 67 20 4 4 0 6 0 92 4 47
2018 Non-supervisor 48 29 13 1 3 4 1 82 4 157
2017 Supervisor 43 41 6 6 0 4 0 87 7 48
2017 Non-supervisor 37 27 17 4 3 12 0 73 8 161
2014 Supervisor 37 18 20 2 6 16 0 66 10 48
2014 Non-supervisor 29 24 19 5 6 17 1 64 13 150
2011 Supervisor 42 31 8 8 0 12 0 83 9 52
2011 Non-supervisor 31 31 12 7 2 17 0 75 11 137
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 24 30 11 10 0 3 48 21 47
2018 Non-supervisor 23 29 22 9 15 0 2 53 25 158
2017 Supervisor 15 35 25 8 14 3 0 51 23 48
2017 Non-supervisor 21 23 22 11 19 2 2 46 31 161

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 22 43 18 10 0 0 29 28 47
2018 Non-supervisor 16 34 26 18 4 0 2 51 22 158
2017 Supervisor 4 33 15 25 21 3 0 38 46 48
2017 Non-supervisor 19 30 26 14 9 0 2 50 23 161

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 37 36 6 8 0 0 51 14 47
2018 Non-supervisor 22 34 24 13 4 0 2 57 18 158
2017 Supervisor 13 26 28 21 10 3 0 39 32 48
2017 Non-supervisor 21 32 22 11 10 0 3 55 22 161

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 2 33 25 25 15 0 0 34 41 47
2018 Non-supervisor 18 30 23 16 11 1 1 49 27 157
2017 Supervisor 4 21 27 16 29 3 0 26 46 48
2017 Non-supervisor 20 21 22 17 15 1 4 43 34 162

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 39 21 11 6 0 2 62 17 47
2018 Non-supervisor 48 32 11 3 1 1 4 85 4 158
2017 Supervisor 22 32 16 5 23 3 0 55 29 48
2017 Non-supervisor 44 32 12 5 2 0 6 80 7 162

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 28 37 8 8 0 0 48 15 47
2018 Non-supervisor 30 29 23 9 4 1 3 61 14 158
2017 Supervisor 16 26 12 34 10 3 0 43 45 48
2017 Non-supervisor 26 33 24 9 6 0 2 61 15 162

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 45 9 10 6 0 0 75 15 47
2018 Non-supervisor 26 36 21 14 2 1 1 63 16 156
2017 Supervisor 28 36 20 8 4 3 2 67 12 48
2017 Non-supervisor 27 32 20 12 5 1 3 62 17 162

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 27 33 10 8 0 0 49 17 47
2018 Non-supervisor 13 36 24 14 11 1 1 50 25 157
2017 Supervisor 12 29 28 19 10 3 0 42 29 48
2017 Non-supervisor 23 22 24 18 10 1 2 46 30 160

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 38 9 13 7 0 0 70 21 47
2018 Non-supervisor 22 31 21 18 6 1 1 54 25 157
2017 Supervisor 30 36 14 10 8 3 0 67 18 48
2017 Non-supervisor 24 27 22 15 9 1 2 52 24 161

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 20 39 15 2 0 0 44 17 47
2018 Non-supervisor 37 28 18 8 7 1 1 66 15 157
2017 Supervisor 28 31 27 8 4 3 0 61 12 48
2017 Non-supervisor 31 28 25 7 7 1 3 61 14 160

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 72 6 14 0 8 0 0 78 8 46
2018 Non-supervisor 60 22 10 3 4 1 1 83 7 157
2017 Supervisor 74 14 6 2 2 3 0 90 4 48
2017 Non-supervisor 65 20 9 4 2 0 1 85 6 161

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 82 13 0 2 2 0 2 96 4 47
2018 Non-supervisor 78 10 3 2 2 1 5 93 4 156

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 76 11 8 2 0 0 4 90 2 47
2018 Non-supervisor 67 16 8 0 7 1 1 85 7 157
2017 Supervisor 69 10 14 0 0 5 2 85 0 48
2017 Non-supervisor 64 10 8 7 5 1 4 78 13 162

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 37 7 6 0 0 0 87 6 47
2018 Non-supervisor 55 32 7 1 2 1 2 90 3 157
2017 Supervisor 65 25 4 2 0 3 2 94 2 48
2017 Non-supervisor 52 31 7 4 2 0 3 86 7 160

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 57 25 6 8 2 2 0 84 10 46
2018 Non-supervisor 53 21 12 6 6 1 1 75 12 158
2017 Supervisor 54 26 12 2 2 3 2 84 4 48
2017 Non-supervisor 55 20 9 9 4 1 3 78 13 160

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 26 14 4 0 0 0 82 4 46
2018 Non-supervisor 55 7 1 1 0 1 36 97 1 158
2017 Supervisor 51 29 11 4 0 3 2 84 5 48
2017 Non-supervisor 60 5 1 1 0 1 32 97 2 160

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 63 31 2 2 0 0 2 96 2 47
2018 Non-supervisor 69 15 8 1 0 1 6 91 1 158
2017 Supervisor 71 18 6 0 0 3 2 93 0 48
2017 Non-supervisor 69 17 5 0 1 1 8 94 1 161

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 76 16 4 2 2 0 0 92 4 47
2018 Non-supervisor 60 12 7 8 7 1 6 76 16 158
2017 Supervisor 73 10 8 2 0 5 2 89 2 48
2017 Non-supervisor 44 15 12 11 15 1 2 61 26 161

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 45 26 18 7 4 0 0 72 11 47
2018 Non-supervisor 49 24 15 4 3 1 4 77 7 157
2017 Supervisor 65 22 4 0 2 5 2 93 3 48
2017 Non-supervisor 54 21 15 4 1 0 5 79 5 160

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 7 29 41 21 2 0 0 36 22 47
2018 Non-supervisor 15 33 35 11 4 1 1 49 15 158
2017 Supervisor 4 23 41 24 8 0 0 27 32 48
2017 Non-supervisor 9 32 42 10 7 0 0 41 17 162

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 2 27 53 12 6 0 0 18 29 47
2018 Non-supervisor 4 23 35 25 11 1 0 37 27 158
2017 Supervisor 14 23 40 18 2 3 0 21 39 48
2017 Non-supervisor 5 18 46 18 12 0 1 29 24 161

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 42 49 8 2 0 0 0 90 2 47
2018 Non-supervisor 29 48 13 4 2 3 1 80 7 157
2017 Supervisor 19 55 14 7 0 5 0 78 7 47
2017 Non-supervisor 23 45 16 10 3 4 0 70 13 161

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 46 9 10 4 0 0 77 14 47
2018 Non-supervisor 31 36 12 14 4 2 1 69 19 158
2017 Supervisor 26 36 18 8 8 5 0 65 16 48
2017 Non-supervisor 22 38 15 16 6 3 0 62 22 161
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 34 17 12 15 3 0 19 81 46
2018 Non-supervisor 25 24 25 9 14 1 2 26 74 158
2017 Supervisor 19 41 17 6 9 8 0 21 79 48
2017 Non-supervisor 20 19 25 9 20 5 2 22 78 161

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 35 36
2018 Non-supervisor 29 113
2017 Supervisor 14 35
2017 Non-supervisor 35 114

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 42 36
2018 Non-supervisor 43 113
2017 Supervisor 28 35
2017 Non-supervisor 48 114

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 20 36
2018 Non-supervisor 22 113
2017 Supervisor 5 35
2017 Non-supervisor 22 114

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 50 36
2018 Non-supervisor 43 113
2017 Supervisor 54 35
2017 Non-supervisor 55 114

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 36
2018 Non-supervisor 13 113
2017 Supervisor 11 35
2017 Non-supervisor 13 114

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 32 36
2018 Non-supervisor 29 113

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 35 36
2018 Non-supervisor 38 113
2017 Supervisor 46 35
2017 Non-supervisor 35 114

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Supervisor 0 47 22 9 8 14 34
2018 Non-supervisor 4 44 21 12 5 15 111
2017 Supervisor 3 58 21 6 0 12 33
2017 Non-supervisor 1 43 27 6 4 19 115

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 39 61 36
2018 Non-supervisor 38 62 113

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 37 31 5 17 9 0 0 69 26 36
2018 Non-supervisor 22 32 12 17 9 3 4 58 28 112
2017 Supervisor 23 31 5 17 6 3 15 66 28 35
2017 Non-supervisor 20 20 14 20 22 1 3 42 44 116

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 5 29 16 14 31 3 3 35 48 36
2018 Non-supervisor 8 13 15 18 39 2 5 23 61 112
2017 Supervisor 0 3 16 21 39 6 15 4 76 35
2017 Non-supervisor 3 11 5 19 54 3 5 16 79 116

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 58 18 9 4 6 0 6 81 10 47
2018 Non-supervisor 47 22 11 8 4 0 8 75 14 158
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