2018 Public Service Employee Survey Results for National Film Board of Canada by Question 78.1. Occupational category (variable derived from question 78)

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 0 44 22 22 11 0 0 44 33 18
2018 Administration and Foreign Services 5 46 8 15 23 0 3 53 39 39
2018 Technical 10 37 27 27 0 0 0 47 27 30
2018 Administrative Support 15 38 13 15 15 0 4 56 31 47
2018 Operational 5 42 11 21 21 0 0 47 42 19
2017 Executive 20 30 33 11 6 0 0 51 16 19
2017 Scientific and Professional 22 37 30 7 4 0 0 59 11 27
2017 Administration and Foreign Services 14 47 13 15 8 0 3 63 23 66
2017 Technical 17 46 14 19 3 0 0 64 23 30
2017 Administrative Support 17 35 27 16 4 0 0 53 20 51
2017 Operational 7 28 21 25 20 0 0 34 45 15

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 28 50 11 6 6 0 0 78 11 18
2018 Administration and Foreign Services 51 41 5 0 3 0 0 92 3 39
2018 Technical 60 27 7 3 3 0 0 87 7 30
2018 Administrative Support 36 45 11 4 2 0 2 83 7 47
2018 Operational 58 37 0 0 5 0 0 95 5 19
2017 Executive 79 16 6 0 0 0 0 94 0 19
2017 Scientific and Professional 44 37 12 4 4 0 0 81 7 27
2017 Administration and Foreign Services 45 45 5 4 0 0 0 91 4 66
2017 Technical 50 43 7 0 0 0 0 93 0 30
2017 Administrative Support 47 39 8 4 2 0 0 86 6 51
2017 Operational 53 13 28 0 7 0 0 66 7 15

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 50 44 0 6 0 0 0 94 6 18
2018 Administration and Foreign Services 55 32 8 5 0 0 0 87 5 38
2018 Technical 62 31 3 3 0 0 0 93 3 29
2018 Administrative Support 45 38 4 9 2 2 0 85 11 47
2018 Operational 61 33 6 0 0 0 0 94 0 18
2017 Executive 79 21 0 0 0 0 0 100 0 19
2017 Scientific and Professional 44 44 4 4 4 0 0 88 7 27
2017 Administration and Foreign Services 53 32 7 8 0 0 0 85 8 66
2017 Technical 49 44 3 3 0 0 0 93 3 30
2017 Administrative Support 47 35 8 8 2 0 0 83 10 51
2017 Operational 59 13 7 15 7 0 0 72 21 15

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 33 28 17 11 6 0 6 65 18 18
2018 Administration and Foreign Services 36 31 13 15 5 0 0 67 21 39
2018 Technical 30 43 17 3 3 0 3 76 7 30
2018 Administrative Support 40 23 15 17 4 0 0 64 21 47
2018 Operational 37 47 0 0 16 0 0 84 16 19
2017 Executive 33 36 11 10 10 0 0 69 20 19
2017 Scientific and Professional 38 40 15 7 0 0 0 78 7 27
2017 Administration and Foreign Services 33 43 12 7 3 0 2 77 10 66
2017 Technical 30 34 23 3 7 3 0 66 10 30
2017 Administrative Support 34 37 12 16 0 0 2 72 16 51
2017 Operational 32 13 36 19 0 0 0 45 19 15

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 17 61 6 6 11 0 0 78 17 18
2018 Administration and Foreign Services 26 55 8 3 8 0 0 82 11 38
2018 Technical 37 50 10 3 0 0 0 87 3 30
2018 Administrative Support 36 49 7 4 4 0 0 84 9 45
2018 Operational 37 47 0 11 5 0 0 84 16 19
2017 Executive 63 32 0 6 0 0 0 94 6 19
2017 Scientific and Professional 37 40 12 4 7 0 0 77 11 27
2017 Administration and Foreign Services 32 52 7 9 0 0 0 83 9 66
2017 Technical 44 50 7 0 0 0 0 93 0 30
2017 Administrative Support 29 55 6 10 0 0 0 84 10 51
2017 Operational 38 28 28 0 7 0 0 66 7 15

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 28 28 17 17 11 0 0 56 28 18
2018 Administration and Foreign Services 21 33 23 10 13 0 0 54 23 39
2018 Technical 20 47 23 10 0 0 0 67 10 30
2018 Administrative Support 26 43 11 13 9 0 0 68 21 47
2018 Operational 26 42 5 16 11 0 0 68 26 19
2017 Executive 31 35 18 10 6 0 0 66 16 19
2017 Scientific and Professional 30 29 26 8 7 0 0 59 15 27
2017 Administration and Foreign Services 24 34 17 18 8 0 0 58 25 66
2017 Technical 31 46 10 14 0 0 0 77 14 30
2017 Administrative Support 19 43 18 15 4 0 0 62 19 51
2017 Operational 13 46 28 7 7 0 0 59 13 15

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 11 44 22 11 11 0 0 56 22 18
2018 Administration and Foreign Services 15 51 13 15 5 0 0 67 21 39
2018 Technical 17 55 21 3 3 0 0 72 7 29
2018 Administrative Support 23 49 9 9 11 0 0 72 19 47
2018 Operational 26 37 21 11 5 0 0 63 16 19
2017 Executive 32 52 11 0 6 0 0 84 6 19
2017 Scientific and Professional 15 58 19 0 7 0 0 74 7 27
2017 Administration and Foreign Services 20 51 8 18 3 0 0 71 22 65
2017 Technical 24 42 20 10 4 0 0 66 14 29
2017 Administrative Support 25 37 18 16 4 0 0 63 20 51
2017 Operational 26 21 21 19 13 0 0 47 32 15

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 22 44 17 6 11 0 0 67 17 18
2018 Administration and Foreign Services 31 46 18 5 0 0 0 77 5 39
2018 Technical 33 50 17 0 0 0 0 83 0 30
2018 Administrative Support 51 30 9 4 4 2 0 83 9 47
2018 Operational 55 40 0 5 0 0 0 95 5 20
2017 Executive 49 27 7 6 11 0 0 76 17 18
2017 Scientific and Professional 34 37 19 4 4 4 0 73 8 27
2017 Administration and Foreign Services 36 47 9 3 5 0 0 83 8 66
2017 Technical 27 50 10 10 0 3 0 79 10 30
2017 Administrative Support 24 51 18 4 4 0 0 74 8 51
2017 Operational 32 55 13 0 0 0 0 87 0 15

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 28 33 17 17 6 0 0 61 22 18
2018 Administration and Foreign Services 15 54 18 5 8 0 0 69 13 39
2018 Technical 21 59 17 3 0 0 0 79 3 29
2018 Administrative Support 30 34 17 15 4 0 0 64 19 47
2018 Operational 30 35 10 20 5 0 0 65 25 20
2017 Executive 36 37 16 5 6 0 0 73 11 19
2017 Scientific and Professional 34 40 11 12 4 0 0 74 15 27
2017 Administration and Foreign Services 20 53 11 9 8 0 0 73 16 66
2017 Technical 27 53 16 3 0 0 0 81 3 30
2017 Administrative Support 16 53 14 14 4 0 0 68 17 51
2017 Operational 20 41 13 7 20 0 0 61 26 15

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 39 44 6 6 6 0 0 83 11 18
2018 Administration and Foreign Services 56 36 3 5 0 0 0 92 5 39
2018 Technical 47 47 3 0 3 0 0 93 3 30
2018 Administrative Support 45 38 15 2 0 0 0 83 2 47
2018 Operational 58 37 0 5 0 0 0 95 5 19
2017 Executive 69 31 0 0 0 0 0 100 0 19
2017 Scientific and Professional 34 52 7 0 7 0 0 85 7 27
2017 Administration and Foreign Services 45 45 9 1 0 0 0 90 1 66
2017 Technical 54 46 0 0 0 0 0 100 0 30
2017 Administrative Support 49 43 4 4 0 0 0 92 4 51
2017 Operational 32 42 20 0 7 0 0 74 7 15

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 11 39 17 17 17 0 0 50 33 18
2018 Administration and Foreign Services 13 46 18 13 10 0 0 59 23 39
2018 Technical 10 53 23 13 0 0 0 63 13 30
2018 Administrative Support 21 36 23 15 4 0 0 57 19 47
2018 Operational 20 55 5 20 0 0 0 75 20 20
2017 Executive 35 37 5 16 7 0 0 72 23 19
2017 Scientific and Professional 37 37 11 12 4 0 0 74 15 27
2017 Administration and Foreign Services 27 56 3 9 5 0 0 83 14 66
2017 Technical 27 49 20 3 0 0 0 77 3 30
2017 Administrative Support 14 55 18 6 8 0 0 69 14 51
2017 Operational 20 35 13 7 26 0 0 55 32 15

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 17 44 6 33 0 0 0 61 33 18
2018 Administration and Foreign Services 23 46 15 8 8 0 0 69 15 39
2018 Technical 13 63 13 7 3 0 0 77 10 30
2018 Administrative Support 26 43 13 13 4 0 0 70 17 46
2018 Operational 30 55 15 0 0 0 0 85 0 20
2017 Executive 51 31 5 6 7 0 0 82 12 19
2017 Scientific and Professional 37 37 4 15 4 0 4 77 20 27
2017 Administration and Foreign Services 32 52 1 9 5 0 0 85 14 66
2017 Technical 26 50 20 3 0 0 0 77 3 30
2017 Administrative Support 23 55 14 4 4 0 0 79 8 51
2017 Operational 34 32 28 7 0 0 0 66 7 15

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 12 29 35 24 0 0 0 41 24 17
2018 Administration and Foreign Services 13 28 28 26 5 0 0 41 31 39
2018 Technical 17 43 23 17 0 0 0 60 17 30
2018 Administrative Support 21 40 11 21 6 0 0 62 28 47
2018 Operational 15 45 10 30 0 0 0 60 30 20
2017 Executive 21 46 12 10 6 0 5 70 17 19
2017 Scientific and Professional 30 33 30 4 4 0 0 63 7 27
2017 Administration and Foreign Services 20 50 12 13 5 0 0 70 18 66
2017 Technical 21 53 20 7 0 0 0 73 7 30
2017 Administrative Support 20 41 14 18 6 0 2 62 24 51
2017 Operational 13 42 13 13 19 0 0 55 32 15

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 33 44 0 11 11 0 0 78 22 18
2018 Administration and Foreign Services 28 54 10 8 0 0 0 82 8 39
2018 Technical 47 43 3 3 3 0 0 90 7 30
2018 Administrative Support 43 40 13 4 0 0 0 83 4 47
2018 Operational 45 40 5 5 5 0 0 85 10 20
2017 Executive 63 37 0 0 0 0 0 100 0 19
2017 Scientific and Professional 37 40 15 4 4 0 0 77 7 27
2017 Administration and Foreign Services 43 39 12 4 2 0 0 82 6 66
2017 Technical 44 52 3 0 0 0 0 97 0 30
2017 Administrative Support 41 41 10 8 0 0 0 82 8 51
2017 Operational 19 61 13 0 7 0 0 80 7 15

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 39 39 17 6 0 0 0 78 6 18
2018 Administration and Foreign Services 10 49 15 10 13 0 3 61 24 39
2018 Technical 40 43 10 3 3 0 0 83 7 30
2018 Administrative Support 30 36 9 13 13 0 0 66 26 47
2018 Operational 30 30 30 5 5 0 0 60 10 20
2017 Executive 24 16 20 15 25 0 0 39 40 19
2017 Scientific and Professional 42 42 12 4 0 0 0 84 4 26
2017 Administration and Foreign Services 23 49 9 12 4 1 1 74 16 66
2017 Technical 40 33 20 3 3 0 0 74 7 30
2017 Administrative Support 35 33 14 14 4 0 0 69 18 51
2017 Operational 26 41 8 12 13 0 0 67 25 15

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 6 33 39 22 0 0 0 22 39 18
2018 Administration and Foreign Services 15 41 28 13 0 0 3 13 58 39
2018 Technical 10 27 47 10 0 3 3 11 39 30
2018 Administrative Support 11 34 32 15 6 0 2 22 46 47
2018 Operational 5 15 40 35 5 0 0 40 20 20
2017 Executive 6 47 20 15 12 0 0 27 53 19
2017 Scientific and Professional 7 40 30 15 4 0 4 20 49 27
2017 Administration and Foreign Services 11 33 42 9 3 1 1 12 45 66
2017 Technical 6 20 40 17 10 0 7 29 28 30
2017 Administrative Support 4 29 42 17 4 2 2 22 34 51
2017 Operational 6 47 41 7 0 0 0 7 53 15

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 0 6 50 39 0 6 0 41 6 18
2018 Administration and Foreign Services 8 26 28 23 3 8 5 29 38 39
2018 Technical 3 10 40 23 10 10 3 38 15 30
2018 Administrative Support 13 21 26 23 13 2 2 38 36 47
2018 Operational 0 15 35 30 15 0 5 47 16 20
2017 Executive 22 16 26 15 15 6 0 32 40 19
2017 Scientific and Professional 0 29 30 23 15 4 0 39 30 27
2017 Administration and Foreign Services 5 16 40 22 9 6 3 33 22 66
2017 Technical 0 17 23 29 14 3 14 52 20 30
2017 Administrative Support 4 18 36 18 8 6 10 31 26 50
2017 Operational 13 26 34 14 7 7 0 22 42 15

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 17 28 39 17 0 0 0 17 44 18
2018 Administration and Foreign Services 32 37 26 3 3 0 0 5 68 38
2018 Technical 20 30 23 10 7 7 3 19 56 30
2018 Administrative Support 34 26 17 15 6 0 2 22 61 47
2018 Operational 20 35 35 0 5 0 5 5 58 20
2017 Executive 48 15 26 11 0 0 0 11 63 19
2017 Scientific and Professional 11 15 63 4 7 0 0 11 26 27
2017 Administration and Foreign Services 19 31 28 11 5 0 6 16 54 66
2017 Technical 10 14 34 13 13 0 17 31 28 30
2017 Administrative Support 16 22 38 14 6 0 4 21 40 50
2017 Operational 25 41 7 20 8 0 0 28 66 15

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 0 33 44 22 0 0 0 22 33 18
2018 Administration and Foreign Services 11 32 32 21 5 0 0 26 42 38
2018 Technical 10 21 28 31 7 0 3 39 32 29
2018 Administrative Support 9 24 30 26 9 2 0 36 33 46
2018 Operational 0 30 35 30 5 0 0 35 30 20
2017 Executive 11 31 41 6 12 0 0 17 42 19
2017 Scientific and Professional 8 23 36 19 15 0 0 34 30 26
2017 Administration and Foreign Services 9 20 35 23 8 3 2 33 30 65
2017 Technical 10 20 44 17 7 0 3 24 31 30
2017 Administrative Support 4 16 48 26 4 0 2 30 20 50
2017 Operational 6 12 49 33 0 0 0 33 18 15

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 6 44 11 39 0 0 0 39 50 18
2018 Administration and Foreign Services 28 23 18 10 8 3 10 21 59 39
2018 Technical 17 30 27 17 7 0 3 24 48 30
2018 Administrative Support 30 17 28 17 4 0 4 22 49 47
2018 Operational 5 37 26 21 11 0 0 32 42 19
2017 Executive 46 25 23 6 0 0 0 6 71 19
2017 Scientific and Professional 18 26 26 16 11 0 4 28 46 27
2017 Administration and Foreign Services 11 26 32 14 8 4 6 24 40 66
2017 Technical 13 32 17 21 10 3 3 33 49 30
2017 Administrative Support 14 24 24 27 6 2 4 35 40 51
2017 Operational 19 34 14 26 7 0 0 33 53 15

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 6 18 18 41 18 0 0 59 24 17
2018 Administration and Foreign Services 10 21 28 26 5 3 8 34 34 39
2018 Technical 0 13 17 50 10 3 7 67 15 30
2018 Administrative Support 13 21 21 36 4 2 2 42 36 47
2018 Operational 0 10 10 30 40 0 10 78 11 20
2017 Executive 7 16 25 26 21 0 6 49 24 19
2017 Scientific and Professional 4 29 18 15 30 4 0 47 34 27
2017 Administration and Foreign Services 3 15 23 25 23 7 4 54 21 66
2017 Technical 0 3 17 29 38 0 14 78 3 30
2017 Administrative Support 2 16 19 32 21 4 6 59 19 51
2017 Operational 13 6 13 55 0 13 0 63 22 15

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 22 11 39 28 0 0 0 28 33 18
2018 Administration and Foreign Services 33 31 33 0 3 0 0 3 64 39
2018 Technical 20 40 17 10 3 7 3 15 67 30
2018 Administrative Support 34 28 21 11 4 0 2 15 63 47
2018 Operational 20 25 35 5 5 0 10 11 50 20
2017 Executive 43 21 37 0 0 0 0 0 63 19
2017 Scientific and Professional 23 26 41 4 7 0 0 11 48 27
2017 Administration and Foreign Services 11 32 41 11 5 1 0 16 43 66
2017 Technical 10 25 34 10 17 0 3 28 37 30
2017 Administrative Support 12 28 39 12 4 2 4 17 42 51
2017 Operational 38 13 13 21 7 0 8 30 56 15
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 11 44 17 17 6 6 0 59 24 18
2018 Administration and Foreign Services 8 56 18 10 5 0 3 66 16 39
2018 Technical 20 47 23 3 3 3 0 69 7 30
2018 Administrative Support 17 28 21 13 11 4 6 50 26 47
2018 Operational 0 45 20 15 15 5 0 47 32 20
2017 Executive 15 57 11 10 7 0 0 72 17 19
2017 Scientific and Professional 12 51 11 15 4 4 4 68 20 27
2017 Administration and Foreign Services 17 36 18 15 5 6 3 58 22 66
2017 Technical 21 36 23 7 7 3 3 60 15 30
2017 Administrative Support 12 35 23 10 10 8 2 52 22 51
2017 Operational 20 20 13 26 21 0 0 40 47 15

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 22 50 22 6 0 0 0 72 6 18
2018 Administration and Foreign Services 26 51 10 13 0 0 0 77 13 39
2018 Technical 33 57 0 7 3 0 0 90 10 30
2018 Administrative Support 38 34 11 9 9 0 0 72 17 47
2018 Operational 20 50 5 25 0 0 0 70 25 20
2017 Executive 20 57 23 0 0 0 0 77 0 19
2017 Scientific and Professional 41 45 4 7 4 0 0 85 11 27
2017 Administration and Foreign Services 42 35 9 12 2 0 0 77 14 66
2017 Technical 33 51 10 7 0 0 0 83 7 30
2017 Administrative Support 35 47 8 4 6 0 0 82 10 51
2017 Operational 20 54 13 7 7 0 0 74 13 15

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 11 6 33 39 11 0 0 17 50 18
2018 Administration and Foreign Services 5 13 33 21 13 15 0 21 39 39
2018 Technical 17 27 13 27 7 10 0 48 37 30
2018 Administrative Support 11 15 23 23 15 13 0 29 44 47
2018 Operational 0 30 25 35 5 5 0 32 42 20
2017 Executive 10 26 16 25 12 11 0 40 42 19
2017 Scientific and Professional 7 26 22 19 15 4 7 38 38 27
2017 Administration and Foreign Services 9 29 21 21 6 10 3 44 31 66
2017 Technical 14 20 21 26 10 10 0 37 40 30
2017 Administrative Support 10 22 20 26 14 8 0 34 44 50
2017 Operational 13 20 20 26 20 0 0 33 47 15

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 29 65 6 0 0 0 0 94 0 17
2018 Administration and Foreign Services 37 50 11 3 0 0 0 87 3 38
2018 Technical 30 53 10 7 0 0 0 83 7 30
2018 Administrative Support 34 43 9 13 2 0 0 77 15 47
2018 Operational 30 45 10 15 0 0 0 75 15 20
2017 Executive 37 52 12 0 0 0 0 88 0 19
2017 Scientific and Professional 34 48 12 0 7 0 0 81 7 27
2017 Administration and Foreign Services 38 42 17 3 0 0 0 80 3 66
2017 Technical 27 62 0 10 0 0 0 90 10 30
2017 Administrative Support 46 38 6 6 4 0 0 84 10 50
2017 Operational 26 48 13 13 0 0 0 74 13 15

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 28 50 6 11 6 0 0 78 17 18
2018 Administration and Foreign Services 38 46 5 10 0 0 0 85 10 39
2018 Technical 30 53 17 0 0 0 0 83 0 30
2018 Administrative Support 32 49 15 2 2 0 0 81 4 47
2018 Operational 15 55 15 0 5 5 5 78 6 20
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 17 44 22 11 6 0 0 61 17 18
2018 Administration and Foreign Services 23 38 15 13 8 0 3 63 21 39
2018 Technical 43 40 13 0 3 0 0 83 3 30
2018 Administrative Support 31 38 8 17 4 0 2 70 21 48
2018 Operational 20 45 15 10 5 5 0 68 16 20
2017 Executive 43 20 16 15 6 0 0 63 21 19
2017 Scientific and Professional 26 51 15 7 0 0 0 77 7 27
2017 Administration and Foreign Services 21 44 15 12 6 1 0 66 19 66
2017 Technical 31 40 19 6 3 0 0 71 10 30
2017 Administrative Support 19 48 16 10 8 0 0 67 18 51
2017 Operational 19 42 19 13 7 0 0 61 20 15

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 17 56 11 11 6 0 0 72 17 18
2018 Administration and Foreign Services 41 31 13 8 5 0 3 74 13 39
2018 Technical 53 33 13 0 0 0 0 87 0 30
2018 Administrative Support 38 42 8 10 2 0 0 79 13 48
2018 Operational 40 35 10 10 0 5 0 79 11 20
2017 Executive 43 26 20 0 0 11 0 77 0 19
2017 Scientific and Professional 27 42 23 4 4 0 0 69 8 26
2017 Administration and Foreign Services 35 40 18 3 4 1 0 76 7 66
2017 Technical 30 54 10 6 0 0 0 83 6 30
2017 Administrative Support 31 45 10 12 2 0 0 76 14 51
2017 Operational 26 48 12 0 7 7 0 80 7 15

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 22 22 33 22 0 0 0 44 22 18
2018 Administration and Foreign Services 23 36 18 15 5 0 3 61 21 39
2018 Technical 50 37 7 7 0 0 0 87 7 30
2018 Administrative Support 33 33 13 19 2 0 0 67 21 48
2018 Operational 30 45 15 5 0 5 0 79 5 20
2017 Executive 43 41 11 0 6 0 0 84 6 19
2017 Scientific and Professional 30 44 7 19 0 0 0 74 19 27
2017 Administration and Foreign Services 23 47 14 13 2 1 0 71 15 66
2017 Technical 31 56 7 6 0 0 0 87 6 30
2017 Administrative Support 31 37 18 10 4 0 0 68 14 51
2017 Operational 34 27 19 13 7 0 0 61 20 15

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 33 50 6 11 0 0 0 83 11 18
2018 Administration and Foreign Services 59 21 8 8 5 0 0 79 13 39
2018 Technical 60 37 3 0 0 0 0 97 0 30
2018 Administrative Support 46 31 17 4 2 0 0 77 6 48
2018 Operational 40 55 5 0 0 0 0 95 0 20
2017 Executive 53 35 6 0 6 0 0 89 6 19
2017 Scientific and Professional 43 50 4 0 4 0 0 92 4 26
2017 Administration and Foreign Services 42 47 9 0 2 0 0 89 2 66
2017 Technical 57 27 10 3 3 0 0 84 6 30
2017 Administrative Support 49 33 6 8 4 0 0 82 12 51
2017 Operational 32 36 20 13 0 0 0 67 13 15

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 28 44 6 11 11 0 0 72 22 18
2018 Administration and Foreign Services 28 38 13 13 8 0 0 67 21 39
2018 Technical 57 30 10 0 0 3 0 90 0 30
2018 Administrative Support 44 23 13 15 6 0 0 67 21 48
2018 Operational 30 50 5 10 5 0 0 80 15 20
2017 Executive 43 40 6 5 6 0 0 84 11 19
2017 Scientific and Professional 34 40 15 7 4 0 0 74 11 27
2017 Administration and Foreign Services 30 48 15 3 4 0 0 78 6 66
2017 Technical 57 21 10 10 3 0 0 77 13 30
2017 Administrative Support 39 37 10 6 8 0 0 77 14 51
2017 Operational 20 41 20 13 7 0 0 61 20 15
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 42 17 17 17 0 0 8 64 18 12
2018 Administration and Foreign Services 17 25 8 42 0 0 8 45 45 12
2017 Executive 14 36 7 14 29 0 0 50 43 14
2017 Administration and Foreign Services 15 33 0 33 7 0 13 55 45 15

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 0 44 28 17 11 0 0 44 28 18
2018 Administration and Foreign Services 10 33 23 18 5 10 0 49 26 39
2018 Technical 13 27 23 27 0 10 0 44 30 30
2018 Administrative Support 28 15 28 19 4 6 0 45 25 47
2018 Operational 20 50 25 0 0 5 0 74 0 20
2017 Executive 20 15 16 10 22 17 0 43 39 19
2017 Scientific and Professional 12 51 19 11 4 4 0 65 15 27
2017 Administration and Foreign Services 16 40 19 13 6 6 0 60 20 66
2017 Technical 14 26 44 7 0 10 0 44 8 30
2017 Administrative Support 17 35 26 12 6 4 0 55 18 51
2017 Operational 0 13 48 20 12 7 0 14 34 15

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 0 22 22 50 6 0 0 22 56 18
2018 Administration and Foreign Services 5 23 33 23 10 5 0 30 35 39
2018 Technical 17 23 23 20 17 0 0 40 37 30
2018 Administrative Support 15 28 15 32 11 0 0 43 43 47
2018 Operational 20 35 25 15 5 0 0 55 20 20
2017 Executive 10 25 27 16 22 0 0 35 38 19
2017 Scientific and Professional 4 42 37 15 4 0 0 45 18 27
2017 Administration and Foreign Services 12 39 22 15 9 3 0 53 25 66
2017 Technical 10 20 46 17 3 3 0 31 21 30
2017 Administrative Support 19 30 23 20 8 0 0 49 28 51
2017 Operational 0 19 21 34 26 0 0 19 60 15

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 0 18 29 47 6 0 0 18 53 17
2018 Administration and Foreign Services 0 15 38 26 15 5 0 16 43 39
2018 Technical 7 17 20 43 10 3 0 24 55 30
2018 Administrative Support 9 30 15 30 15 0 0 39 46 46
2018 Operational 5 35 30 25 0 5 0 42 26 20
2017 Executive 10 31 11 25 23 0 0 41 48 19
2017 Scientific and Professional 4 41 26 18 11 0 0 45 29 27
2017 Administration and Foreign Services 6 24 30 24 7 8 0 33 34 66
2017 Technical 10 16 47 23 0 3 0 27 24 30
2017 Administrative Support 10 25 25 26 8 6 0 37 36 51
2017 Operational 0 0 40 34 26 0 0 0 60 15

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 0 6 33 50 11 0 0 6 61 18
2018 Administration and Foreign Services 0 23 21 33 21 3 0 24 55 39
2018 Technical 7 20 23 40 10 0 0 27 50 30
2018 Administrative Support 6 28 11 34 21 0 0 34 55 47
2018 Operational 5 35 20 20 20 0 0 40 40 20
2017 Executive 5 42 11 21 22 0 0 47 43 19
2017 Scientific and Professional 4 37 30 15 11 4 0 42 27 27
2017 Administration and Foreign Services 8 29 26 24 13 0 0 37 37 66
2017 Technical 10 20 43 20 7 0 0 30 27 30
2017 Administrative Support 8 43 24 16 10 0 0 50 26 51
2017 Operational 0 19 42 33 6 0 0 19 39 15
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 0 56 33 11 0 0 0 56 11 18
2018 Administration and Foreign Services 15 51 15 15 0 3 0 68 16 39
2018 Technical 17 37 37 10 0 0 0 53 10 30
2018 Administrative Support 21 38 15 21 6 0 0 58 27 48
2018 Operational 15 70 5 10 0 0 0 85 10 20
2017 Executive 10 41 22 22 5 0 0 51 27 19
2017 Scientific and Professional 15 49 22 11 4 0 0 63 15 27
2017 Administration and Foreign Services 26 48 10 13 1 0 0 75 15 66
2017 Technical 14 47 23 17 0 0 0 60 17 30
2017 Administrative Support 19 43 20 10 6 2 0 64 16 51
2017 Operational 6 41 27 20 7 0 0 47 26 15

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 6 61 22 6 0 6 0 71 6 18
2018 Administration and Foreign Services 21 49 8 15 0 5 3 75 17 39
2018 Technical 18 46 7 18 0 7 4 72 20 28
2018 Administrative Support 27 38 13 13 8 0 2 66 21 48
2018 Operational 25 50 20 5 0 0 0 75 5 20
2017 Executive 31 31 12 6 15 5 0 65 22 19
2017 Scientific and Professional 15 52 18 11 0 4 0 70 11 27
2017 Administration and Foreign Services 24 53 3 14 3 1 2 80 17 66
2017 Technical 7 49 27 14 0 3 0 58 14 30
2017 Administrative Support 25 36 12 16 6 6 0 65 23 51
2017 Operational 7 61 13 12 7 0 0 68 19 15

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 6 44 39 6 6 0 0 50 11 18
2018 Administration and Foreign Services 23 49 15 10 0 3 0 74 11 39
2018 Technical 27 50 13 10 0 0 0 77 10 30
2018 Administrative Support 31 23 29 13 4 0 0 54 17 48
2018 Operational 25 55 15 5 0 0 0 80 5 20

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 0 33 39 11 0 17 0 40 13 18
2018 Administration and Foreign Services 3 33 23 18 5 13 5 44 28 39
2018 Technical 7 33 23 13 13 10 0 44 30 30
2018 Administrative Support 13 21 23 21 11 11 0 38 36 47
2018 Operational 10 40 20 15 0 15 0 59 18 20
2017 Executive 15 26 5 11 22 21 0 52 41 19
2017 Scientific and Professional 23 26 30 7 4 7 4 54 12 27
2017 Administration and Foreign Services 9 37 23 16 6 8 1 50 24 66
2017 Technical 14 30 26 21 7 3 0 45 28 30
2017 Administrative Support 12 21 21 21 6 16 2 41 33 51
2017 Operational 7 47 20 15 12 0 0 53 27 15

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 0 17 22 56 6 0 0 17 61 18
2018 Administration and Foreign Services 8 23 31 18 18 3 0 32 37 39
2018 Technical 10 20 27 30 10 3 0 31 41 30
2018 Administrative Support 17 23 11 30 15 4 0 42 47 47
2018 Operational 5 25 25 30 10 5 0 32 42 20
2017 Executive 5 47 17 15 16 0 0 52 31 19
2017 Scientific and Professional 11 37 30 15 7 0 0 48 22 27
2017 Administration and Foreign Services 4 32 23 21 15 3 1 38 38 66
2017 Technical 14 21 36 30 0 0 0 34 30 30
2017 Administrative Support 10 32 14 23 10 12 0 47 38 51
2017 Operational 7 26 22 26 19 0 0 33 45 15

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 6 22 11 22 39 0 0 28 61 18
2018 Administration and Foreign Services 5 23 10 26 28 3 5 31 58 39
2018 Technical 7 27 23 23 17 3 0 34 41 30
2018 Administrative Support 11 17 17 23 21 4 6 31 50 47
2018 Operational 5 15 20 30 15 5 10 24 53 20
2017 Executive 15 25 26 24 10 0 0 40 34 19
2017 Scientific and Professional 7 30 18 15 26 0 4 39 42 27
2017 Administration and Foreign Services 6 26 15 29 13 4 6 36 47 66
2017 Technical 10 24 23 29 10 0 3 35 41 30
2017 Administrative Support 6 22 33 14 18 8 0 30 34 51
2017 Operational 7 32 28 0 34 0 0 39 34 15

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 6 28 44 11 6 6 0 35 18 18
2018 Administration and Foreign Services 10 41 23 8 5 13 0 59 15 39
2018 Technical 3 27 43 27 0 0 0 30 27 30
2018 Administrative Support 23 25 21 21 6 4 0 50 28 48
2018 Operational 10 55 35 0 0 0 0 65 0 20
2017 Executive 21 52 18 10 0 0 0 72 10 19
2017 Scientific and Professional 11 56 15 8 7 4 0 69 16 27
2017 Administration and Foreign Services 14 46 21 14 3 3 0 61 17 66
2017 Technical 3 57 23 3 3 7 3 67 8 30
2017 Administrative Support 14 31 35 8 8 2 2 47 16 51
2017 Operational 0 47 39 7 7 0 0 47 13 15

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 22 61 11 6 0 0 0 83 6 18
2018 Administration and Foreign Services 46 44 3 3 3 3 0 92 5 39
2018 Technical 37 47 10 0 0 7 0 89 0 30
2018 Administrative Support 37 39 11 7 4 2 0 78 11 46
2018 Operational 45 40 15 0 0 0 0 85 0 20
2017 Executive 0 77 23 0 0 0 0 77 0 19
2017 Scientific and Professional 37 52 7 4 0 0 0 89 4 27
2017 Administration and Foreign Services 34 50 6 10 0 0 0 84 10 66
2017 Technical 30 48 19 0 0 3 0 81 0 30
2017 Administrative Support 30 45 12 4 10 0 0 75 14 51
2017 Operational 34 20 26 13 6 0 0 55 19 15

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 33 50 11 6 0 0 0 83 6 18
2018 Administration and Foreign Services 26 49 15 10 0 0 0 74 10 39
2018 Technical 47 30 23 0 0 0 0 77 0 30
2018 Administrative Support 34 45 9 11 2 0 0 79 13 47
2018 Operational 40 40 15 0 0 5 0 84 0 20
2017 Executive 10 63 5 22 0 0 0 73 22 19
2017 Scientific and Professional 26 63 7 4 0 0 0 89 4 27
2017 Administration and Foreign Services 33 51 6 10 0 0 0 84 10 66
2017 Technical 17 63 17 3 0 0 0 80 3 30
2017 Administrative Support 35 41 10 8 4 2 0 78 12 51
2017 Operational 47 21 20 12 0 0 0 68 12 15

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 22 56 22 0 0 0 0 78 0 18
2018 Administration and Foreign Services 33 56 10 0 0 0 0 90 0 39
2018 Technical 33 57 10 0 0 0 0 90 0 30
2018 Administrative Support 40 40 11 4 4 0 0 81 9 47
2018 Operational 40 55 5 0 0 0 0 95 0 20
2017 Executive 27 49 7 17 0 0 0 76 17 18
2017 Scientific and Professional 37 52 11 0 0 0 0 89 0 27
2017 Administration and Foreign Services 36 54 6 3 0 0 0 91 3 66
2017 Technical 30 60 6 0 3 0 0 90 3 30
2017 Administrative Support 39 55 4 0 2 0 0 94 2 51
2017 Operational 41 53 0 7 0 0 0 93 7 15

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 11 50 22 17 0 0 0 61 17 18
2018 Administration and Foreign Services 18 38 33 10 0 0 0 56 10 39
2018 Technical 23 60 17 0 0 0 0 83 0 30
2018 Administrative Support 22 43 17 9 9 0 0 65 17 46
2018 Operational 30 45 20 5 0 0 0 75 5 20
2017 Executive 31 36 28 5 0 0 0 67 5 19
2017 Scientific and Professional 23 45 18 15 0 0 0 67 15 27
2017 Administration and Foreign Services 32 45 12 9 1 0 0 77 11 66
2017 Technical 21 53 23 3 0 0 0 74 3 30
2017 Administrative Support 29 29 30 8 2 2 0 60 10 51
2017 Operational 13 41 27 13 7 0 0 53 20 15

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 6 61 11 22 0 0 0 67 22 18
2018 Administration and Foreign Services 10 51 28 8 3 0 0 62 10 39
2018 Technical 20 50 20 10 0 0 0 70 10 30
2018 Administrative Support 23 45 19 11 2 0 0 68 13 47
2018 Operational 30 50 10 10 0 0 0 80 10 20
2017 Executive 21 41 23 16 0 0 0 62 16 19
2017 Scientific and Professional 19 48 23 11 0 0 0 66 11 27
2017 Administration and Foreign Services 27 50 11 12 0 0 0 77 12 66
2017 Technical 21 57 19 3 0 0 0 77 3 30
2017 Administrative Support 26 43 20 8 2 2 0 70 10 51
2017 Operational 19 34 19 21 7 0 0 53 28 15

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 33 33 22 6 6 0 0 67 11 18
2018 Administration and Foreign Services 26 36 18 8 3 10 0 69 11 39
2018 Technical 37 40 10 10 0 0 3 79 10 30
2018 Administrative Support 28 36 19 2 9 6 0 68 11 47
2018 Operational 35 40 10 10 5 0 0 75 15 20
2017 Executive 41 36 7 11 0 5 0 81 12 19
2017 Scientific and Professional 34 33 19 11 4 0 0 66 15 27
2017 Administration and Foreign Services 41 36 12 6 0 3 1 81 7 66
2017 Technical 41 37 15 3 0 3 0 81 4 30
2017 Administrative Support 29 39 8 4 6 14 0 79 11 51
2017 Operational 19 26 28 8 13 7 0 48 23 15
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Scientific and Professional 28 50 22 18
2018 Administration and Foreign Services 21 36 44 39
2018 Technical 10 50 40 30
2018 Administrative Support 13 56 31 48
2018 Operational 15 65 20 20
2017 Executive 28 56 16 19
2017 Scientific and Professional 7 55 37 27
2017 Administration and Foreign Services 16 59 26 65
2017 Technical 7 75 19 30
2017 Administrative Support 14 57 30 51
2017 Operational 13 66 21 15
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Executive 0 100 13

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 6 22 33 11 6 22 0 36 21 18
2018 Administration and Foreign Services 13 26 15 5 3 31 8 63 13 39
2018 Technical 7 13 33 13 7 23 3 27 27 30
2018 Administrative Support 2 21 19 13 13 23 10 34 38 48
2018 Operational 5 20 40 5 0 25 5 36 7 20
2017 Executive 5 41 0 15 17 22 0 59 41 19
2017 Scientific and Professional 4 26 19 22 4 15 11 40 34 27
2017 Administration and Foreign Services 15 21 18 6 3 28 7 57 15 66
2017 Technical 7 23 32 7 3 24 3 42 14 30
2017 Administrative Support 12 18 14 6 2 47 2 58 15 51
2017 Operational 0 7 47 7 12 21 7 9 26 15

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 11 28 22 22 6 11 0 44 31 18
2018 Administration and Foreign Services 15 44 18 8 3 10 3 68 12 39
2018 Technical 17 37 23 7 7 10 0 59 15 30
2018 Administrative Support 17 38 21 6 10 8 0 59 18 48
2018 Operational 20 50 20 0 0 10 0 78 0 20
2017 Executive 5 52 11 15 12 6 0 60 29 19
2017 Scientific and Professional 15 37 23 18 4 4 0 54 23 27
2017 Administration and Foreign Services 23 38 20 3 4 12 0 69 8 66
2017 Technical 10 51 25 7 0 7 0 65 7 30
2017 Administrative Support 16 49 14 0 2 19 0 81 2 51
2017 Operational 14 19 13 13 12 21 7 46 36 15
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Executive 0 100 13
2018 Scientific and Professional 0 100 18
2018 Administrative Support 10 90 48
2018 Operational 0 100 19

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 6 11 44 0 0 39 0 27 0 18
2018 Administration and Foreign Services 13 18 23 0 3 33 10 55 5 39
2018 Technical 21 29 21 0 0 25 4 70 0 28
2018 Administrative Support 6 19 17 13 2 35 8 44 26 48
2018 Operational 25 15 30 0 0 30 0 57 0 20
2017 Executive 5 41 0 5 7 42 0 80 20 19
2017 Scientific and Professional 7 26 23 4 7 18 15 49 17 27
2017 Administration and Foreign Services 8 20 20 4 0 38 11 53 9 66
2017 Technical 7 30 29 3 0 31 0 54 5 30
2017 Administrative Support 12 22 16 2 6 41 2 59 14 51
2017 Operational 15 7 40 6 7 20 7 29 17 15

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 17 39 17 11 0 17 0 67 13 18
2018 Administration and Foreign Services 23 41 15 0 3 18 0 78 3 39
2018 Technical 30 37 17 0 0 13 3 80 0 30
2018 Administrative Support 17 42 17 10 4 10 0 65 16 48
2018 Operational 30 35 20 0 0 15 0 76 0 20
2017 Executive 5 62 10 0 7 16 0 80 8 19
2017 Scientific and Professional 19 48 22 4 4 4 0 70 8 27
2017 Administration and Foreign Services 27 40 14 3 1 15 0 79 5 66
2017 Technical 14 57 19 3 0 7 0 76 4 30
2017 Administrative Support 24 41 14 6 4 12 0 73 11 51
2017 Operational 21 20 20 13 7 13 7 52 24 15
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 50 28 11 0 11 0 0 78 11 18
2018 Administration and Foreign Services 21 28 31 10 3 5 3 53 14 39
2018 Technical 27 27 33 10 3 0 0 53 13 30
2018 Administrative Support 28 26 30 9 6 0 2 54 15 47
2018 Operational 30 35 15 5 0 0 15 76 6 20
2017 Executive 48 26 5 10 11 0 0 74 21 19
2017 Scientific and Professional 29 45 18 4 4 0 0 74 8 27
2017 Administration and Foreign Services 23 37 20 7 5 3 4 66 13 66
2017 Technical 34 20 36 3 3 0 3 55 7 30
2017 Administrative Support 23 16 26 19 12 2 2 41 32 51
2017 Operational 42 26 12 13 7 0 0 68 20 15

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 0 22 61 17 0 0 0 22 17 18
2018 Administration and Foreign Services 3 18 33 23 23 0 0 21 46 39
2018 Technical 7 23 37 17 17 0 0 30 33 30
2018 Administrative Support 6 23 30 17 23 0 0 30 40 47
2018 Operational 10 25 45 15 5 0 0 35 20 20
2017 Executive 0 12 32 25 31 0 0 12 56 19
2017 Scientific and Professional 11 34 26 22 7 0 0 45 29 27
2017 Administration and Foreign Services 11 23 36 17 12 1 0 34 29 66
2017 Technical 10 19 37 27 7 0 0 29 34 30
2017 Administrative Support 8 23 37 20 10 2 0 32 30 51
2017 Operational 0 34 26 13 27 0 0 34 40 15

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 0 39 33 28 0 0 0 39 28 18
2018 Administration and Foreign Services 10 15 41 23 10 0 0 26 33 39
2018 Technical 10 41 21 21 7 0 0 52 28 29
2018 Administrative Support 13 28 28 15 17 0 0 40 32 47
2018 Operational 30 15 35 20 0 0 0 45 20 20
2017 Executive 0 28 31 15 21 0 5 29 38 19
2017 Scientific and Professional 19 23 23 30 4 0 0 42 34 26
2017 Administration and Foreign Services 14 29 29 15 10 2 0 44 26 65
2017 Technical 10 29 24 23 14 0 0 40 36 30
2017 Administrative Support 8 36 36 16 4 0 0 44 20 50
2017 Operational 0 47 34 12 6 0 0 47 18 15

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 0 33 33 22 11 0 0 33 33 18
2018 Administration and Foreign Services 8 15 28 26 18 0 5 24 46 39
2018 Technical 3 20 33 23 20 0 0 23 43 30
2018 Administrative Support 13 17 34 11 26 0 0 30 36 47
2018 Operational 15 25 20 20 10 0 10 44 33 20
2017 Executive 7 11 26 26 31 0 0 17 57 19
2017 Scientific and Professional 30 11 23 26 11 0 0 41 36 27
2017 Administration and Foreign Services 15 24 23 15 19 3 1 41 35 66
2017 Technical 14 30 24 16 13 0 3 45 30 30
2017 Administrative Support 14 20 27 23 14 0 2 34 38 51
2017 Operational 13 13 29 26 19 0 0 26 45 15

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 39 44 11 0 0 0 6 88 0 18
2018 Administration and Foreign Services 18 36 26 15 3 0 3 55 18 39
2018 Technical 43 33 13 3 7 0 0 77 10 30
2018 Administrative Support 28 26 23 13 6 2 2 56 20 47
2018 Operational 35 25 35 5 0 0 0 60 5 20
2017 Executive 12 16 31 20 20 0 0 29 40 19
2017 Scientific and Professional 44 34 11 4 4 0 4 81 8 27
2017 Administration and Foreign Services 28 35 17 7 4 3 6 69 13 65
2017 Technical 30 29 27 6 3 0 3 62 10 30
2017 Administrative Support 31 30 17 12 0 2 8 68 13 51
2017 Operational 7 47 7 25 0 0 14 63 29 15

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 22 50 17 6 6 0 0 72 11 18
2018 Administration and Foreign Services 23 23 31 15 8 0 0 46 23 39
2018 Technical 27 43 20 7 3 0 0 70 10 30
2018 Administrative Support 19 34 26 11 11 0 0 53 21 47
2018 Operational 25 40 25 10 0 0 0 65 10 20
2017 Executive 33 21 21 10 15 0 0 54 25 19
2017 Scientific and Professional 33 38 22 7 0 0 0 71 7 27
2017 Administration and Foreign Services 31 25 24 10 4 1 3 59 16 66
2017 Technical 26 37 17 17 3 0 0 63 21 30
2017 Administrative Support 28 37 23 6 4 0 2 66 10 51
2017 Operational 26 29 20 18 7 0 0 55 25 15

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 6 39 44 11 0 0 0 44 11 18
2018 Administration and Foreign Services 10 28 21 33 8 0 0 38 41 39
2018 Technical 13 27 40 17 3 0 0 40 20 30
2018 Administrative Support 25 29 27 10 8 0 0 54 19 48
2018 Operational 20 40 30 10 0 0 0 60 10 20
2017 Executive 20 31 31 11 7 0 0 52 17 19
2017 Scientific and Professional 11 34 30 15 11 0 0 45 26 27
2017 Administration and Foreign Services 17 40 25 10 5 1 1 58 16 66
2017 Technical 22 40 31 6 0 0 0 63 6 30
2017 Administrative Support 17 34 31 4 10 2 2 53 14 51
2017 Operational 0 40 27 13 13 0 7 43 28 15

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 0 61 17 17 6 0 0 61 22 18
2018 Administration and Foreign Services 8 18 28 28 18 0 0 26 46 39
2018 Technical 13 20 37 20 10 0 0 33 30 30
2018 Administrative Support 19 21 38 10 13 0 0 40 23 48
2018 Operational 20 25 40 10 5 0 0 45 15 20
2017 Executive 12 31 31 21 5 0 0 43 26 19
2017 Scientific and Professional 15 15 26 23 22 0 0 29 45 27
2017 Administration and Foreign Services 9 22 40 21 7 1 0 31 29 66
2017 Technical 17 34 33 13 3 0 0 51 17 30
2017 Administrative Support 10 33 32 10 12 2 2 45 22 51
2017 Operational 13 42 20 18 7 0 0 55 25 15

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 17 33 22 22 6 0 0 50 28 18
2018 Administration and Foreign Services 15 23 21 28 13 0 0 38 41 39
2018 Technical 30 30 27 10 3 0 0 60 13 30
2018 Administrative Support 25 27 19 23 6 0 0 52 29 48
2018 Operational 25 25 35 10 5 0 0 50 15 20
2017 Executive 10 31 38 16 6 0 0 41 21 19
2017 Scientific and Professional 11 18 19 45 7 0 0 29 52 27
2017 Administration and Foreign Services 14 34 27 17 4 1 3 50 22 66
2017 Technical 31 40 17 13 0 0 0 70 13 30
2017 Administrative Support 23 33 20 12 8 2 2 59 20 51
2017 Operational 7 20 47 26 0 0 0 27 26 15

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 11 50 17 17 6 0 0 61 22 18
2018 Administration and Foreign Services 3 31 41 13 13 0 0 33 26 39
2018 Technical 13 43 27 3 10 0 3 59 14 30
2018 Administrative Support 24 33 17 13 13 0 0 57 26 46
2018 Operational 10 40 35 10 5 0 0 50 15 20
2017 Executive 5 27 42 10 16 0 0 32 26 19
2017 Scientific and Professional 19 37 22 11 11 0 0 56 22 27
2017 Administration and Foreign Services 19 22 39 10 4 1 3 44 15 66
2017 Technical 21 36 20 17 7 0 0 57 23 30
2017 Administrative Support 23 33 21 8 8 2 4 61 17 51
2017 Operational 7 33 35 12 13 0 0 40 25 15

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 24 47 12 6 6 0 6 75 13 17
2018 Administration and Foreign Services 41 26 21 3 0 0 10 74 3 39
2018 Technical 41 31 17 3 3 0 3 75 7 29
2018 Administrative Support 48 27 13 6 6 0 0 75 13 48
2018 Operational 40 30 20 5 0 0 5 74 5 20
2017 Executive 57 21 11 6 5 0 0 79 11 19
2017 Scientific and Professional 48 29 11 4 8 0 0 77 12 27
2017 Administration and Foreign Services 50 23 15 6 6 0 0 73 12 66
2017 Technical 51 26 20 3 0 0 0 77 3 30
2017 Administrative Support 43 24 14 10 6 0 4 70 16 51
2017 Operational 26 34 26 8 0 0 7 64 8 15

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 72 17 6 0 0 0 6 94 0 18
2018 Administration and Foreign Services 68 8 5 0 3 0 16 91 3 38
2018 Technical 77 13 3 0 0 0 7 96 0 30
2018 Administrative Support 65 19 8 0 6 0 2 85 6 48
2018 Operational 75 10 10 0 0 5 0 89 0 20

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 67 11 0 6 6 0 11 88 13 18
2018 Administration and Foreign Services 77 5 3 0 3 0 13 94 3 39
2018 Technical 73 13 3 3 3 3 0 90 7 30
2018 Administrative Support 67 15 6 8 4 0 0 81 13 48
2018 Operational 75 10 0 0 5 5 5 94 6 20
2017 Executive 67 17 5 0 5 0 6 89 5 19
2017 Scientific and Professional 63 19 7 7 4 0 0 82 11 27
2017 Administration and Foreign Services 71 15 9 0 0 2 3 91 0 66
2017 Technical 68 15 10 3 3 0 0 83 7 30
2017 Administrative Support 68 18 2 2 6 0 4 90 8 51
2017 Operational 53 47 0 0 0 0 0 100 0 15

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 44 11 22 6 6 0 11 63 13 18
2018 Administration and Foreign Services 44 28 8 8 3 0 10 80 11 39
2018 Technical 30 40 20 3 3 0 3 72 7 30
2018 Administrative Support 44 29 13 8 4 0 2 74 13 48
2018 Operational 45 15 20 15 5 0 0 60 20 20
2017 Executive 63 21 5 6 5 0 0 84 11 19
2017 Scientific and Professional 45 22 7 15 11 0 0 66 26 27
2017 Administration and Foreign Services 50 26 14 8 1 0 1 77 10 66
2017 Technical 56 16 21 7 0 0 0 73 7 30
2017 Administrative Support 47 23 16 6 6 0 2 72 12 51
2017 Operational 53 20 21 7 0 0 0 72 7 15

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 56 11 6 11 6 0 11 75 19 18
2018 Administration and Foreign Services 49 26 8 10 0 0 8 81 11 39
2018 Technical 50 30 7 3 10 0 0 80 13 30
2018 Administrative Support 48 19 17 8 6 0 2 68 15 48
2018 Operational 30 40 15 10 5 0 0 70 15 20
2017 Executive 58 10 26 0 0 0 6 73 0 19
2017 Scientific and Professional 45 33 12 0 11 0 0 77 11 27
2017 Administration and Foreign Services 50 40 4 5 2 0 0 89 6 66
2017 Technical 60 20 14 3 3 0 0 80 6 30
2017 Administrative Support 46 26 12 6 6 0 4 75 12 50
2017 Operational 40 33 26 0 0 0 0 74 0 15

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 53 12 0 6 0 0 29 92 8 17
2018 Administration and Foreign Services 41 16 14 3 0 3 24 78 4 37
2018 Technical 61 14 4 0 0 0 21 95 0 28
2018 Administrative Support 40 8 4 0 0 0 48 92 0 48
2018 Operational 45 10 5 0 5 0 35 85 8 20
2017 Executive 36 30 5 0 5 0 24 87 7 19
2017 Scientific and Professional 38 22 4 7 4 0 26 80 15 27
2017 Administration and Foreign Services 54 6 10 5 3 0 22 77 10 65
2017 Technical 70 6 3 0 0 0 21 96 0 30
2017 Administrative Support 47 8 0 6 2 0 37 88 12 51
2017 Operational 34 25 0 0 0 0 41 100 0 15

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 82 6 6 0 0 0 6 94 0 17
2018 Administration and Foreign Services 41 26 13 10 0 0 10 74 11 39
2018 Technical 63 7 17 3 0 0 10 78 4 30
2018 Administrative Support 54 25 6 4 0 0 10 88 5 48
2018 Operational 55 20 10 5 0 0 10 83 6 20
2017 Executive 56 32 0 0 0 0 11 100 0 18
2017 Scientific and Professional 56 22 15 4 0 0 4 81 4 27
2017 Administration and Foreign Services 59 25 6 0 1 0 9 92 2 66
2017 Technical 77 9 3 0 0 0 10 96 0 30
2017 Administrative Support 74 12 0 6 0 2 6 94 6 51
2017 Operational 54 13 20 7 0 0 7 72 7 15

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 50 28 11 6 0 0 6 82 6 18
2018 Administration and Foreign Services 51 28 5 5 5 3 3 84 11 39
2018 Technical 53 40 0 7 0 0 0 93 7 30
2018 Administrative Support 56 10 17 8 6 0 2 68 15 48
2018 Operational 65 15 5 10 0 0 5 84 11 20
2017 Executive 67 16 6 0 6 0 6 88 6 19
2017 Scientific and Professional 56 26 11 7 0 0 0 82 7 27
2017 Administration and Foreign Services 54 21 12 3 1 0 8 82 5 66
2017 Technical 56 26 17 0 0 0 0 83 0 30
2017 Administrative Support 41 24 12 8 12 0 4 67 20 51
2017 Operational 67 8 13 0 7 6 0 79 7 15

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 44 33 6 6 6 0 6 82 12 18
2018 Administration and Foreign Services 49 21 21 5 0 0 5 73 5 39
2018 Technical 47 30 20 0 3 0 0 77 3 30
2018 Administrative Support 50 33 15 2 0 0 0 83 2 48
2018 Operational 40 40 5 5 0 0 10 89 6 20
2017 Executive 84 11 0 0 0 0 6 100 0 19
2017 Scientific and Professional 53 26 15 7 0 0 0 78 7 27
2017 Administration and Foreign Services 47 24 20 6 0 0 3 73 6 66
2017 Technical 63 3 31 3 0 0 0 67 3 30
2017 Administrative Support 67 16 10 2 2 0 4 86 4 51
2017 Operational 47 20 33 0 0 0 0 67 0 15

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 11 28 50 6 6 0 0 39 11 18
2018 Administration and Foreign Services 5 13 41 36 5 0 0 18 41 39
2018 Technical 3 30 47 17 3 0 0 33 20 30
2018 Administrative Support 15 21 38 21 6 0 0 35 27 48
2018 Operational 15 25 40 20 0 0 0 40 20 20
2017 Executive 7 26 41 15 11 0 0 33 26 19
2017 Scientific and Professional 15 37 33 15 0 0 0 53 15 27
2017 Administration and Foreign Services 5 27 47 13 5 1 1 33 19 66
2017 Technical 10 24 50 17 0 0 0 34 17 30
2017 Administrative Support 6 26 53 8 6 2 0 32 14 51
2017 Operational 7 7 42 32 13 0 0 13 45 15

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 6 6 29 41 18 0 0 59 12 17
2018 Administration and Foreign Services 13 28 31 18 10 0 0 28 41 39
2018 Technical 3 17 33 43 3 0 0 47 20 30
2018 Administrative Support 9 19 38 26 9 0 0 34 28 47
2018 Operational 5 5 65 20 5 0 0 25 10 20
2017 Executive 0 31 37 26 5 0 0 31 31 19
2017 Scientific and Professional 4 22 33 26 15 0 0 42 26 27
2017 Administration and Foreign Services 7 14 52 22 3 0 1 25 22 66
2017 Technical 3 20 33 31 13 0 0 44 23 30
2017 Administrative Support 2 14 40 39 4 0 2 44 16 51
2017 Operational 14 34 29 14 8 0 0 23 48 14

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 0 28 33 28 6 6 0 29 35 18
2018 Administration and Foreign Services 8 26 41 5 13 8 0 36 19 39
2018 Technical 10 27 40 10 3 10 0 41 15 30
2018 Administrative Support 6 40 27 17 6 4 0 48 24 48
2018 Operational 5 45 25 20 5 0 0 50 25 20
2017 Executive 0 31 38 26 5 0 0 31 31 19
2017 Scientific and Professional 4 34 37 15 7 4 0 39 23 27
2017 Administration and Foreign Services 12 32 23 15 6 12 0 50 24 66
2017 Technical 11 24 38 24 0 4 0 35 25 29
2017 Administrative Support 8 43 18 19 6 6 0 54 27 51
2017 Operational 0 34 27 7 32 0 0 34 39 15

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 0 61 17 6 17 0 0 61 22 18
2018 Administration and Foreign Services 3 41 21 18 13 5 0 46 32 39
2018 Technical 7 33 33 20 3 3 0 41 24 30
2018 Administrative Support 17 33 17 19 13 2 0 51 32 48
2018 Operational 10 35 30 15 10 0 0 45 25 20
2017 Executive 5 37 17 31 10 0 0 42 41 19
2017 Scientific and Professional 11 38 26 26 0 0 0 49 26 27
2017 Administration and Foreign Services 18 40 14 19 10 0 0 57 29 66
2017 Technical 20 20 26 20 10 3 0 41 31 30
2017 Administrative Support 8 51 20 10 8 2 2 61 18 51
2017 Operational 0 20 34 26 20 0 0 20 45 15
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 61 22 11 6 0 0 0 61 39 18
2018 Administration and Foreign Services 49 21 15 3 5 5 3 53 47 39
2018 Technical 37 33 20 7 3 0 0 37 63 30
2018 Administrative Support 54 19 21 2 4 0 0 54 46 48
2018 Operational 60 25 5 0 0 5 5 67 33 20
2017 Executive 58 27 5 5 6 0 0 58 42 19
2017 Scientific and Professional 59 15 11 11 0 4 0 61 39 27
2017 Administration and Foreign Services 42 14 24 6 5 8 1 47 53 66
2017 Technical 40 19 14 21 7 0 0 40 60 30
2017 Administrative Support 47 16 14 10 12 0 2 48 52 51
2017 Operational 67 7 7 7 0 13 0 77 23 15

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 0 17
2018 Technical 0 19
2018 Administrative Support 18 22
2017 Administration and Foreign Services 25 32
2017 Technical 12 17
2017 Administrative Support 19 26

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 18 17
2018 Technical 0 19
2018 Administrative Support 32 22
2017 Administration and Foreign Services 34 32
2017 Technical 17 17
2017 Administrative Support 34 26

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 29 17
2018 Technical 11 19
2018 Administrative Support 41 22
2017 Administration and Foreign Services 25 32
2017 Technical 12 17
2017 Administrative Support 4 26

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 12 17
2018 Technical 11 19
2018 Administrative Support 23 22
2017 Administration and Foreign Services 34 32
2017 Technical 41 17
2017 Administrative Support 24 26

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 18 17
2018 Technical 16 19
2018 Administrative Support 9 22
2017 Administration and Foreign Services 22 32
2017 Technical 12 17
2017 Administrative Support 12 26

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 41 17
2018 Technical 16 19
2018 Administrative Support 32 22

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 29 17
2018 Technical 53 19
2018 Administrative Support 23 22
2017 Administration and Foreign Services 35 32
2017 Technical 30 17
2017 Administrative Support 50 26

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Administration and Foreign Services 13 60 13 0 0 13 15
2018 Technical 22 39 28 0 6 6 18
2018 Administrative Support 0 76 0 10 0 14 21
2017 Scientific and Professional 31 59 10 0 0 0 10
2017 Administration and Foreign Services 4 64 16 6 6 4 31
2017 Technical 6 66 23 0 0 6 18
2017 Administrative Support 8 57 20 4 4 8 25

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Administration and Foreign Services 75 25 16
2018 Technical 61 39 18
2018 Administrative Support 62 38 21

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Administration and Foreign Services 29 24 35 6 0 0 6 56 6 17
2018 Technical 32 16 16 16 11 0 11 53 29 19
2018 Administrative Support 33 38 0 5 24 0 0 71 29 21
2017 Scientific and Professional 10 49 10 0 0 0 31 86 0 10
2017 Administration and Foreign Services 22 31 13 6 16 3 10 61 25 32
2017 Technical 6 28 17 17 10 6 17 43 35 18
2017 Administrative Support 8 23 15 8 26 8 11 39 42 26

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Administration and Foreign Services 6 6 47 18 12 0 12 13 33 17
2018 Technical 11 6 22 17 28 0 17 20 53 18
2018 Administrative Support 5 10 14 29 24 10 10 18 65 21
2017 Scientific and Professional 0 30 10 10 20 0 31 43 43 10
2017 Administration and Foreign Services 3 13 25 21 32 0 7 17 57 32
2017 Technical 6 11 28 16 17 6 17 22 42 18
2017 Administrative Support 4 8 15 8 42 8 15 16 64 26

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 67 11 0 6 6 0 11 88 13 18
2018 Administration and Foreign Services 77 5 5 0 3 0 10 91 3 39
2018 Technical 77 10 0 0 3 0 10 96 4 30
2018 Administrative Support 73 6 4 0 4 0 13 90 5 48
2018 Operational 65 10 0 0 0 5 20 100 0 20
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