2018 Public Service Employee Survey Results for Administrative Tribunals Support Service of Canada by Question 81. In total, how many years have you been working in your current department or agency?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 47 37 5 9 2 0 0 84 12 124
2018 3 to 10 years in current department or agency 31 44 7 12 4 0 1 76 16 154
2018 11 to 20 years in current department or agency 43 35 9 4 0 0 10 86 5 22
2018 More than 20 years in current department or agency 47 19 0 19 0 0 15 77 23 10
2017 Less than 3 years in current department or agency 54 28 5 8 4 0 1 82 12 158
2017 3 to 10 years in current department or agency 41 34 9 11 6 0 0 75 17 150
2017 11 to 20 years in current department or agency 38 50 4 8 0 0 0 88 8 29

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 46 9 6 3 0 0 82 9 125
2018 3 to 10 years in current department or agency 33 42 11 8 5 0 0 76 13 154
2018 11 to 20 years in current department or agency 48 42 6 4 0 0 0 90 4 22
2018 More than 20 years in current department or agency 91 9 0 0 0 0 0 100 0 10
2017 Less than 3 years in current department or agency 34 43 10 9 4 0 0 77 12 158
2017 3 to 10 years in current department or agency 36 44 8 6 6 0 0 80 12 150
2017 11 to 20 years in current department or agency 54 42 4 0 0 0 0 96 0 29

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 47 43 4 5 2 0 0 89 7 125
2018 3 to 10 years in current department or agency 49 33 8 5 4 0 0 82 9 153
2018 11 to 20 years in current department or agency 59 30 11 0 0 0 0 89 0 21
2018 More than 20 years in current department or agency 81 10 9 0 0 0 0 91 0 10
2017 Less than 3 years in current department or agency 44 33 14 7 3 0 0 76 10 158
2017 3 to 10 years in current department or agency 46 38 6 5 5 0 0 84 10 149
2017 11 to 20 years in current department or agency 54 38 4 4 0 0 0 92 4 29

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 62 23 7 5 2 0 1 85 7 123
2018 3 to 10 years in current department or agency 45 34 11 5 5 0 0 79 10 153
2018 11 to 20 years in current department or agency 50 35 10 0 5 0 0 85 5 22
2018 More than 20 years in current department or agency 37 19 20 0 0 24 0 74 0 10
2017 Less than 3 years in current department or agency 64 19 8 6 2 1 1 85 7 158
2017 3 to 10 years in current department or agency 45 38 9 5 3 0 0 83 8 150
2017 11 to 20 years in current department or agency 43 45 10 0 3 0 0 88 3 29

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 42 5 7 1 0 0 87 8 125
2018 3 to 10 years in current department or agency 30 43 16 8 4 0 0 73 12 156
2018 11 to 20 years in current department or agency 52 32 12 4 0 0 0 84 4 20
2018 More than 20 years in current department or agency 37 53 0 0 9 0 0 91 9 10
2017 Less than 3 years in current department or agency 30 44 12 9 5 0 0 74 14 158
2017 3 to 10 years in current department or agency 32 46 10 5 7 0 0 78 12 150
2017 11 to 20 years in current department or agency 44 39 7 11 0 0 0 82 11 28

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 30 9 11 0 1 0 80 11 124
2018 3 to 10 years in current department or agency 27 40 11 13 9 0 0 67 22 156
2018 11 to 20 years in current department or agency 40 43 12 4 0 0 0 83 4 21
2018 More than 20 years in current department or agency 28 63 9 0 0 0 0 91 0 10
2017 Less than 3 years in current department or agency 49 30 10 4 6 1 0 80 10 158
2017 3 to 10 years in current department or agency 28 39 14 8 10 1 0 68 18 150
2017 11 to 20 years in current department or agency 47 28 11 5 8 0 0 75 14 28

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 40 11 5 4 0 0 81 8 125
2018 3 to 10 years in current department or agency 33 34 15 12 6 0 1 67 17 156
2018 11 to 20 years in current department or agency 48 30 18 0 4 0 0 78 4 22
2018 More than 20 years in current department or agency 37 53 9 0 0 0 0 91 0 10
2017 Less than 3 years in current department or agency 53 26 8 10 3 1 0 79 13 157
2017 3 to 10 years in current department or agency 28 43 10 12 6 0 0 72 18 149
2017 11 to 20 years in current department or agency 44 34 4 14 4 0 0 78 18 28

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 62 33 4 1 0 1 0 95 1 125
2018 3 to 10 years in current department or agency 55 34 8 1 2 0 0 89 2 156
2018 11 to 20 years in current department or agency 74 22 4 0 0 0 0 96 0 22
2018 More than 20 years in current department or agency 81 9 0 9 0 0 0 91 9 10
2017 Less than 3 years in current department or agency 58 29 9 3 1 0 0 86 5 158
2017 3 to 10 years in current department or agency 49 36 9 4 3 0 0 85 6 150
2017 11 to 20 years in current department or agency 59 28 4 4 4 0 0 87 8 28

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 53 32 10 1 2 1 0 86 4 124
2018 3 to 10 years in current department or agency 32 38 15 8 7 0 0 70 15 156
2018 11 to 20 years in current department or agency 44 48 8 0 0 0 0 92 0 22
2018 More than 20 years in current department or agency 37 38 0 0 9 15 0 89 11 10
2017 Less than 3 years in current department or agency 53 25 11 6 4 1 0 79 10 158
2017 3 to 10 years in current department or agency 34 37 10 9 10 1 0 71 18 149
2017 11 to 20 years in current department or agency 40 37 10 0 13 0 0 77 13 27

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 55 30 10 2 2 0 0 85 4 125
2018 3 to 10 years in current department or agency 52 31 13 3 1 0 0 83 3 154
2018 11 to 20 years in current department or agency 69 27 4 0 0 0 0 96 0 21
2018 More than 20 years in current department or agency 100 0 0 0 0 0 0 100 0 10
2017 Less than 3 years in current department or agency 56 30 8 4 2 0 0 86 6 157
2017 3 to 10 years in current department or agency 51 36 7 3 3 0 0 87 6 150
2017 11 to 20 years in current department or agency 62 35 0 4 0 0 0 96 4 29

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 53 29 7 7 2 1 1 83 10 125
2018 3 to 10 years in current department or agency 31 39 14 8 7 0 0 71 15 156
2018 11 to 20 years in current department or agency 50 27 8 4 11 0 0 77 15 21
2018 More than 20 years in current department or agency 47 34 9 0 9 0 0 81 9 10
2017 Less than 3 years in current department or agency 50 28 11 9 2 0 1 79 10 158
2017 3 to 10 years in current department or agency 36 35 11 11 7 0 0 70 18 150
2017 11 to 20 years in current department or agency 43 34 4 7 12 0 0 77 19 29

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 29 15 6 1 1 0 78 7 124
2018 3 to 10 years in current department or agency 34 37 14 9 6 0 0 70 15 156
2018 11 to 20 years in current department or agency 51 35 3 4 6 0 0 86 10 22
2018 More than 20 years in current department or agency 47 38 15 0 0 0 0 85 0 10
2017 Less than 3 years in current department or agency 54 26 12 5 2 1 1 81 7 158
2017 3 to 10 years in current department or agency 36 33 13 9 8 1 1 70 17 150
2017 11 to 20 years in current department or agency 38 40 3 4 15 0 0 78 19 29

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 31 8 4 3 0 0 85 7 123
2018 3 to 10 years in current department or agency 30 41 15 11 3 0 0 71 14 154
2018 11 to 20 years in current department or agency 53 38 4 4 0 0 0 92 4 21
2018 More than 20 years in current department or agency 47 38 15 0 0 0 0 85 0 10
2017 Less than 3 years in current department or agency 55 27 9 6 2 0 0 82 8 157
2017 3 to 10 years in current department or agency 34 41 15 6 4 0 0 75 10 150
2017 11 to 20 years in current department or agency 44 33 8 8 6 0 0 77 15 29

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 55 33 7 3 2 0 0 88 5 125
2018 3 to 10 years in current department or agency 38 40 14 4 4 0 0 78 8 155
2018 11 to 20 years in current department or agency 60 27 8 4 0 0 0 88 4 22
2018 More than 20 years in current department or agency 81 9 9 0 0 0 0 91 0 10
2017 Less than 3 years in current department or agency 54 27 9 7 3 0 0 81 10 158
2017 3 to 10 years in current department or agency 39 40 10 5 5 1 0 80 10 148
2017 11 to 20 years in current department or agency 45 46 0 8 0 0 0 92 8 29

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 31 9 8 1 0 0 82 9 125
2018 3 to 10 years in current department or agency 40 30 19 5 6 0 0 70 11 157
2018 11 to 20 years in current department or agency 58 22 12 0 4 0 3 83 4 22
2018 More than 20 years in current department or agency 63 19 9 0 9 0 0 82 9 10
2017 Less than 3 years in current department or agency 57 27 9 2 2 1 1 87 4 158
2017 3 to 10 years in current department or agency 40 41 13 5 1 0 0 81 6 150
2017 11 to 20 years in current department or agency 58 39 3 0 0 0 0 97 0 29

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 13 25 32 20 1 1 53 22 123
2018 3 to 10 years in current department or agency 5 27 33 22 12 1 0 35 32 155
2018 11 to 20 years in current department or agency 4 4 42 31 5 0 15 41 9 22
2018 More than 20 years in current department or agency 19 10 19 44 9 0 0 52 28 10
2017 Less than 3 years in current department or agency 7 14 20 22 23 2 12 53 24 158
2017 3 to 10 years in current department or agency 7 26 36 17 11 1 2 29 34 148
2017 11 to 20 years in current department or agency 8 22 27 23 16 0 4 41 31 29

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 16 18 24 30 5 1 58 23 125
2018 3 to 10 years in current department or agency 8 20 29 27 13 2 0 41 29 155
2018 11 to 20 years in current department or agency 4 4 34 36 14 0 8 54 9 22
2018 More than 20 years in current department or agency 19 19 9 35 9 9 0 48 42 10
2017 Less than 3 years in current department or agency 7 7 16 21 29 4 16 63 17 156
2017 3 to 10 years in current department or agency 11 13 31 26 12 3 5 41 26 148
2017 11 to 20 years in current department or agency 8 16 22 30 16 0 8 49 27 29

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 14 31 17 24 5 2 44 22 125
2018 3 to 10 years in current department or agency 9 17 36 23 9 3 2 34 28 155
2018 11 to 20 years in current department or agency 4 8 29 23 24 0 12 53 14 22
2018 More than 20 years in current department or agency 9 9 38 10 19 15 0 33 22 10
2017 Less than 3 years in current department or agency 8 9 20 24 21 4 14 55 21 158
2017 3 to 10 years in current department or agency 14 16 32 18 14 1 5 34 32 150
2017 11 to 20 years in current department or agency 7 16 31 18 21 4 3 42 25 29

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 3 4 23 31 35 2 2 69 7 125
2018 3 to 10 years in current department or agency 3 8 40 32 16 0 1 48 11 156
2018 11 to 20 years in current department or agency 0 4 28 44 15 0 8 65 4 22
2018 More than 20 years in current department or agency 9 0 29 38 9 15 0 55 11 10
2017 Less than 3 years in current department or agency 1 4 25 24 30 2 14 64 7 158
2017 3 to 10 years in current department or agency 4 10 33 33 16 1 4 51 15 147
2017 11 to 20 years in current department or agency 4 7 40 24 24 0 0 49 11 29

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 17 24 21 25 4 5 50 24 125
2018 3 to 10 years in current department or agency 12 24 28 24 12 0 1 36 36 157
2018 11 to 20 years in current department or agency 8 12 17 30 16 4 12 55 24 22
2018 More than 20 years in current department or agency 9 9 29 43 9 0 0 52 19 10
2017 Less than 3 years in current department or agency 5 9 17 18 33 3 16 62 17 158
2017 3 to 10 years in current department or agency 11 20 31 18 13 1 5 33 33 148
2017 11 to 20 years in current department or agency 3 18 25 18 26 0 11 49 23 29

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 10 15 20 23 24 6 2 51 27 124
2018 3 to 10 years in current department or agency 14 23 28 20 10 1 3 32 39 156
2018 11 to 20 years in current department or agency 4 13 19 31 17 4 12 57 20 22
2018 More than 20 years in current department or agency 28 19 0 37 0 15 0 44 56 10
2017 Less than 3 years in current department or agency 5 7 18 17 34 7 13 63 14 157
2017 3 to 10 years in current department or agency 10 13 28 32 10 0 7 45 25 148
2017 11 to 20 years in current department or agency 20 3 26 16 26 0 11 46 25 29

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 9 31 22 24 4 3 50 17 125
2018 3 to 10 years in current department or agency 12 14 39 21 11 3 1 33 27 156
2018 11 to 20 years in current department or agency 4 4 30 22 16 4 19 50 10 22
2018 More than 20 years in current department or agency 0 38 9 28 15 10 0 48 42 10
2017 Less than 3 years in current department or agency 8 8 22 18 27 5 13 54 19 158
2017 3 to 10 years in current department or agency 10 14 37 20 12 1 6 35 25 150
2017 11 to 20 years in current department or agency 11 14 18 14 31 4 8 51 28 29
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 32 14 9 0 9 6 73 10 125
2018 3 to 10 years in current department or agency 25 32 18 9 9 4 4 61 20 155
2018 11 to 20 years in current department or agency 41 26 10 18 0 0 4 70 19 22
2018 More than 20 years in current department or agency 28 53 19 0 0 0 0 81 0 10
2017 Less than 3 years in current department or agency 42 21 11 7 5 8 5 73 14 158
2017 3 to 10 years in current department or agency 27 31 17 9 8 3 5 63 19 149
2017 11 to 20 years in current department or agency 41 19 5 20 11 0 3 62 32 29

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 56 31 6 4 1 2 0 88 5 125
2018 3 to 10 years in current department or agency 45 26 10 10 7 0 1 72 18 156
2018 11 to 20 years in current department or agency 62 27 4 6 0 0 0 90 6 22
2018 More than 20 years in current department or agency 38 53 9 0 0 0 0 91 0 10
2017 Less than 3 years in current department or agency 60 21 10 4 3 1 1 82 7 158
2017 3 to 10 years in current department or agency 49 28 9 7 7 0 0 78 13 150
2017 11 to 20 years in current department or agency 55 17 4 13 11 0 0 71 25 29

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 29 10 9 5 23 2 67 20 124
2018 3 to 10 years in current department or agency 15 22 12 19 19 7 6 43 43 156
2018 11 to 20 years in current department or agency 32 33 20 4 0 4 7 73 5 21
2018 More than 20 years in current department or agency 38 43 9 10 0 0 0 81 10 10
2017 Less than 3 years in current department or agency 22 14 12 11 7 28 5 54 28 158
2017 3 to 10 years in current department or agency 11 28 20 13 11 11 6 48 29 150
2017 11 to 20 years in current department or agency 29 29 13 12 10 7 0 63 23 29

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 68 30 2 1 0 0 0 97 1 125
2018 3 to 10 years in current department or agency 48 38 5 5 3 0 1 86 8 156
2018 11 to 20 years in current department or agency 68 18 10 4 0 0 0 86 4 22
2018 More than 20 years in current department or agency 52 38 10 0 0 0 0 90 0 10
2017 Less than 3 years in current department or agency 64 20 6 6 2 0 1 85 9 158
2017 3 to 10 years in current department or agency 50 36 6 7 1 0 0 86 8 150
2017 11 to 20 years in current department or agency 57 23 0 17 3 0 0 80 20 29

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 58 32 5 3 1 1 1 91 4 125
2018 3 to 10 years in current department or agency 42 37 15 3 1 1 1 81 4 156
2018 11 to 20 years in current department or agency 62 24 4 0 6 0 3 89 7 22
2018 More than 20 years in current department or agency 47 28 15 9 0 0 0 76 9 10
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 58 26 11 4 0 0 2 85 4 123
2018 3 to 10 years in current department or agency 30 44 10 8 6 1 1 76 14 154
2018 11 to 20 years in current department or agency 44 40 12 4 0 0 0 84 4 22
2018 More than 20 years in current department or agency 37 28 19 0 0 15 0 77 0 10
2017 Less than 3 years in current department or agency 44 25 10 5 6 2 8 76 12 157
2017 3 to 10 years in current department or agency 43 32 7 8 8 0 2 76 17 150
2017 11 to 20 years in current department or agency 55 30 11 0 4 0 0 85 4 29

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 68 20 5 3 1 1 1 90 4 123
2018 3 to 10 years in current department or agency 38 35 11 5 6 3 1 77 11 155
2018 11 to 20 years in current department or agency 40 54 6 0 0 0 0 94 0 22
2018 More than 20 years in current department or agency 37 19 25 9 0 0 9 62 10 10
2017 Less than 3 years in current department or agency 67 21 3 4 4 2 0 90 7 158
2017 3 to 10 years in current department or agency 47 27 8 7 8 1 2 76 15 150
2017 11 to 20 years in current department or agency 57 31 0 3 9 0 0 89 11 29

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 56 37 4 1 1 1 0 94 2 123
2018 3 to 10 years in current department or agency 34 37 13 9 4 1 1 73 14 154
2018 11 to 20 years in current department or agency 45 45 10 0 0 0 0 90 0 22
2018 More than 20 years in current department or agency 37 44 9 9 0 0 0 81 9 10
2017 Less than 3 years in current department or agency 63 19 9 3 5 1 1 83 8 157
2017 3 to 10 years in current department or agency 40 35 10 6 7 1 0 76 14 150
2017 11 to 20 years in current department or agency 57 24 4 5 9 0 0 82 14 29

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 72 20 6 1 1 1 0 92 2 123
2018 3 to 10 years in current department or agency 48 32 9 2 5 2 1 83 8 155
2018 11 to 20 years in current department or agency 49 25 13 6 0 0 6 79 7 22
2018 More than 20 years in current department or agency 56 10 9 15 0 10 0 73 17 10
2017 Less than 3 years in current department or agency 69 15 11 2 2 1 0 85 4 157
2017 3 to 10 years in current department or agency 59 20 9 3 6 3 1 82 9 150
2017 11 to 20 years in current department or agency 67 22 0 3 4 4 0 93 7 29

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 65 25 6 2 2 0 0 90 4 123
2018 3 to 10 years in current department or agency 43 29 14 8 5 1 1 73 13 154
2018 11 to 20 years in current department or agency 41 37 12 10 0 0 0 77 10 22
2018 More than 20 years in current department or agency 37 38 24 0 0 0 0 76 0 10
2017 Less than 3 years in current department or agency 67 17 8 4 4 0 0 84 8 158
2017 3 to 10 years in current department or agency 55 24 8 9 5 0 0 79 13 150
2017 11 to 20 years in current department or agency 64 24 3 0 9 0 0 89 9 29
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 24 5 0 4 13 8 88 5 24
2018 3 to 10 years in current department or agency 29 38 9 10 7 0 6 72 19 43
2017 Less than 3 years in current department or agency 37 16 8 14 5 9 11 66 24 38
2017 3 to 10 years in current department or agency 40 34 19 4 0 0 3 76 4 46

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 30 9 4 0 8 0 85 5 124
2018 3 to 10 years in current department or agency 30 37 14 9 6 4 0 69 16 157
2018 11 to 20 years in current department or agency 33 39 19 8 0 0 0 72 8 21
2018 More than 20 years in current department or agency 18 28 19 10 0 25 0 62 13 10
2017 Less than 3 years in current department or agency 50 23 5 7 4 10 0 81 13 158
2017 3 to 10 years in current department or agency 27 37 15 10 7 4 0 66 17 150
2017 11 to 20 years in current department or agency 32 25 14 9 20 0 0 57 29 29

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 46 29 8 9 3 5 0 79 13 126
2018 3 to 10 years in current department or agency 25 34 18 12 8 2 0 60 21 157
2018 11 to 20 years in current department or agency 19 50 17 0 13 0 0 70 13 20
2018 More than 20 years in current department or agency 18 24 48 10 0 0 0 43 10 10
2017 Less than 3 years in current department or agency 52 23 8 6 6 6 0 79 12 157
2017 3 to 10 years in current department or agency 27 32 19 10 10 1 0 60 20 150
2017 11 to 20 years in current department or agency 25 27 11 18 19 0 0 53 36 29

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 29 12 12 4 6 0 70 17 123
2018 3 to 10 years in current department or agency 18 27 27 15 10 4 0 46 26 157
2018 11 to 20 years in current department or agency 19 55 14 0 8 4 0 77 9 21
2018 More than 20 years in current department or agency 18 24 38 19 0 0 0 43 19 10
2017 Less than 3 years in current department or agency 43 23 11 7 6 9 0 73 15 157
2017 3 to 10 years in current department or agency 18 25 27 13 12 5 0 45 26 150
2017 11 to 20 years in current department or agency 22 35 0 12 22 8 0 62 38 29

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 40 6 13 4 1 0 77 17 126
2018 3 to 10 years in current department or agency 15 31 18 25 9 2 0 46 35 157
2018 11 to 20 years in current department or agency 19 44 15 13 8 0 0 63 21 21
2018 More than 20 years in current department or agency 18 25 28 19 9 0 0 43 28 10
2017 Less than 3 years in current department or agency 40 31 8 8 6 7 0 77 15 158
2017 3 to 10 years in current department or agency 16 33 16 15 17 2 0 50 33 149
2017 11 to 20 years in current department or agency 17 24 29 8 22 0 0 42 29 29
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 37 8 4 1 3 1 87 5 126
2018 3 to 10 years in current department or agency 37 36 19 4 4 0 0 73 8 157
2018 11 to 20 years in current department or agency 29 51 12 8 0 0 0 80 8 22
2018 More than 20 years in current department or agency 28 44 28 0 0 0 0 72 0 10
2017 Less than 3 years in current department or agency 51 28 9 5 3 4 0 82 8 158
2017 3 to 10 years in current department or agency 33 39 18 5 5 1 0 72 10 150
2017 11 to 20 years in current department or agency 30 31 22 7 11 0 0 61 18 29

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 30 6 11 2 4 0 81 13 126
2018 3 to 10 years in current department or agency 31 37 14 8 7 2 1 70 16 156
2018 11 to 20 years in current department or agency 38 40 10 8 0 4 0 81 8 22
2018 More than 20 years in current department or agency 28 53 0 10 0 9 0 89 11 10
2017 Less than 3 years in current department or agency 50 26 10 6 3 3 1 79 10 158
2017 3 to 10 years in current department or agency 33 32 16 11 5 2 1 67 16 150
2017 11 to 20 years in current department or agency 40 27 7 11 11 4 0 70 23 29

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 37 13 3 1 3 0 82 4 125
2018 3 to 10 years in current department or agency 22 40 24 9 5 1 0 63 14 154
2018 11 to 20 years in current department or agency 32 41 24 4 0 0 0 72 4 22
2018 More than 20 years in current department or agency 28 9 48 0 0 15 0 44 0 10

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 24 13 4 4 21 6 72 10 123
2018 3 to 10 years in current department or agency 14 19 24 14 14 13 2 39 33 157
2018 11 to 20 years in current department or agency 30 23 10 17 11 9 0 59 30 21
2018 More than 20 years in current department or agency 28 19 19 9 0 25 0 62 12 10
2017 Less than 3 years in current department or agency 40 17 13 4 7 15 5 71 13 157
2017 3 to 10 years in current department or agency 16 20 20 13 13 11 7 44 32 150
2017 11 to 20 years in current department or agency 25 15 20 7 20 12 0 46 31 29

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 33 7 8 2 4 1 82 11 125
2018 3 to 10 years in current department or agency 20 34 18 14 13 1 1 55 27 156
2018 11 to 20 years in current department or agency 20 52 15 13 0 0 0 72 13 21
2018 More than 20 years in current department or agency 28 54 19 0 0 0 0 81 0 10
2017 Less than 3 years in current department or agency 45 20 9 5 6 15 1 77 13 158
2017 3 to 10 years in current department or agency 32 21 15 17 13 3 0 55 30 150
2017 11 to 20 years in current department or agency 40 34 0 10 11 5 0 78 22 28

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 36 9 9 7 7 0 72 18 125
2018 3 to 10 years in current department or agency 11 24 15 22 23 2 4 37 47 157
2018 11 to 20 years in current department or agency 20 30 32 8 0 0 10 56 9 22
2018 More than 20 years in current department or agency 28 19 35 19 0 0 0 47 19 10
2017 Less than 3 years in current department or agency 31 27 12 10 13 4 3 63 25 157
2017 3 to 10 years in current department or agency 20 18 13 18 25 2 5 40 46 150
2017 11 to 20 years in current department or agency 18 28 9 16 22 4 3 49 40 29

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 41 8 5 1 6 2 85 6 126
2018 3 to 10 years in current department or agency 21 42 22 8 4 2 0 64 13 155
2018 11 to 20 years in current department or agency 33 43 0 8 6 0 10 84 16 22
2018 More than 20 years in current department or agency 18 29 19 24 0 9 0 52 27 10
2017 Less than 3 years in current department or agency 44 28 13 7 4 5 1 76 11 157
2017 3 to 10 years in current department or agency 24 36 18 8 9 3 2 63 18 150
2017 11 to 20 years in current department or agency 29 41 11 6 8 4 0 73 15 29

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 52 24 10 3 2 8 1 84 6 126
2018 3 to 10 years in current department or agency 34 35 15 5 3 7 1 75 9 153
2018 11 to 20 years in current department or agency 36 41 8 0 5 10 0 86 5 20
2018 More than 20 years in current department or agency 37 24 10 0 0 29 0 86 0 10
2017 Less than 3 years in current department or agency 54 19 8 4 5 9 2 81 10 158
2017 3 to 10 years in current department or agency 39 28 18 4 5 5 1 71 10 150
2017 11 to 20 years in current department or agency 28 36 21 4 4 7 0 68 9 29

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 36 6 4 0 2 1 90 4 126
2018 3 to 10 years in current department or agency 38 40 13 3 4 3 1 80 7 153
2018 11 to 20 years in current department or agency 42 49 9 0 0 0 0 91 0 21
2018 More than 20 years in current department or agency 28 44 10 0 0 19 0 88 0 10
2017 Less than 3 years in current department or agency 57 26 9 4 1 2 0 85 6 158
2017 3 to 10 years in current department or agency 43 33 12 6 4 1 0 77 10 150
2017 11 to 20 years in current department or agency 33 43 3 13 0 9 0 83 14 29

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 74 22 1 3 0 0 0 96 3 125
2018 3 to 10 years in current department or agency 45 38 8 4 4 0 0 83 9 154
2018 11 to 20 years in current department or agency 38 47 15 0 0 0 0 85 0 21
2018 More than 20 years in current department or agency 43 57 0 0 0 0 0 100 0 10
2017 Less than 3 years in current department or agency 67 21 4 4 3 1 1 89 6 158
2017 3 to 10 years in current department or agency 45 39 10 3 3 0 0 84 6 150
2017 11 to 20 years in current department or agency 44 30 9 4 12 0 0 74 17 29

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 57 29 9 3 2 0 0 86 5 125
2018 3 to 10 years in current department or agency 28 36 22 9 5 1 0 64 14 155
2018 11 to 20 years in current department or agency 34 38 20 9 0 0 0 72 9 21
2018 More than 20 years in current department or agency 18 63 19 0 0 0 0 81 0 10
2017 Less than 3 years in current department or agency 59 19 10 6 6 1 0 78 12 157
2017 3 to 10 years in current department or agency 32 34 21 7 6 1 0 66 13 150
2017 11 to 20 years in current department or agency 31 33 14 7 16 0 0 63 23 28

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 55 33 5 5 2 0 0 89 7 125
2018 3 to 10 years in current department or agency 27 35 19 14 4 1 0 62 18 154
2018 11 to 20 years in current department or agency 31 40 21 9 0 0 0 70 9 20
2018 More than 20 years in current department or agency 18 63 19 0 0 0 0 81 0 10
2017 Less than 3 years in current department or agency 58 18 13 5 6 1 0 76 11 158
2017 3 to 10 years in current department or agency 33 37 17 6 7 0 0 70 13 150
2017 11 to 20 years in current department or agency 33 31 9 18 8 0 0 65 26 29

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 26 17 9 5 1 0 69 14 126
2018 3 to 10 years in current department or agency 28 14 31 15 10 1 1 43 26 155
2018 11 to 20 years in current department or agency 40 35 9 8 0 4 3 82 9 21
2018 More than 20 years in current department or agency 62 9 19 0 0 0 9 79 0 10
2017 Less than 3 years in current department or agency 39 21 10 8 11 10 2 68 21 158
2017 3 to 10 years in current department or agency 29 25 21 11 11 3 0 56 22 150
2017 11 to 20 years in current department or agency 39 18 15 16 12 0 0 57 28 29
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 44 27 126
2018 3 to 10 years in current department or agency 34 22 44 157
2018 11 to 20 years in current department or agency 18 46 36 22
2018 More than 20 years in current department or agency 28 38 34 10
2017 Less than 3 years in current department or agency 36 29 35 158
2017 3 to 10 years in current department or agency 35 31 34 150
2017 11 to 20 years in current department or agency 25 47 28 29

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 11 70 8 11 0 37
2018 3 to 10 years in current department or agency 8 9 60 14 2 7 55
2017 Less than 3 years in current department or agency 2 8 45 2 31 14 55
2017 3 to 10 years in current department or agency 8 11 64 7 2 9 54
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 93 125
2018 3 to 10 years in current department or agency 12 88 157

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 45 19

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 56 19

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 19

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 19

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 19

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 19

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 45 19

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 51 19

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 41 19

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 56 19

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 45 19

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 72 19

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 28 19

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 19

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 19

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 32 19

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 35 19

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 55 19

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 19

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 26 19

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 33 15

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 15

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 15

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 15

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 51 15

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 52 15

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 15

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 14 10 1 1 40 10 76 4 126
2018 3 to 10 years in current department or agency 18 14 20 6 7 30 6 50 19 156
2018 11 to 20 years in current department or agency 20 14 4 4 10 33 14 65 27 22
2018 More than 20 years in current department or agency 18 25 19 0 0 38 0 70 0 10
2017 Less than 3 years in current department or agency 32 9 9 2 5 31 11 70 13 158
2017 3 to 10 years in current department or agency 12 14 17 8 5 34 10 48 22 150
2017 11 to 20 years in current department or agency 15 11 12 16 15 23 8 38 45 29

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 29 13 3 0 18 1 80 4 126
2018 3 to 10 years in current department or agency 26 28 22 5 6 11 1 62 13 155
2018 11 to 20 years in current department or agency 31 22 17 4 14 12 0 60 21 22
2018 More than 20 years in current department or agency 28 34 9 0 10 20 0 76 12 10
2017 Less than 3 years in current department or agency 38 20 11 3 5 21 2 74 11 157
2017 3 to 10 years in current department or agency 24 27 18 8 5 15 4 63 16 150
2017 11 to 20 years in current department or agency 21 23 23 8 12 8 4 51 23 29
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 9 91 157
2018 11 to 20 years in current department or agency 0 100 22

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 10 11 0 0 44 11 77 0 126
2018 3 to 10 years in current department or agency 18 14 19 3 5 37 6 54 13 155
2018 11 to 20 years in current department or agency 29 13 8 0 0 34 15 83 0 21
2018 More than 20 years in current department or agency 18 15 28 0 0 38 0 54 0 10
2017 Less than 3 years in current department or agency 25 9 9 1 2 44 10 72 8 158
2017 3 to 10 years in current department or agency 20 8 18 4 1 40 9 54 11 150
2017 11 to 20 years in current department or agency 15 13 20 3 3 39 8 53 10 28

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 24 15 1 0 21 1 80 1 125
2018 3 to 10 years in current department or agency 27 24 22 3 5 17 2 63 10 154
2018 11 to 20 years in current department or agency 37 26 30 0 0 6 0 68 0 19
2018 More than 20 years in current department or agency 18 43 19 0 0 20 0 76 0 10
2017 Less than 3 years in current department or agency 48 19 9 2 3 17 2 83 6 157
2017 3 to 10 years in current department or agency 32 24 15 4 2 22 1 72 8 150
2017 11 to 20 years in current department or agency 18 33 24 0 3 18 4 66 3 29
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 23 15 7 12 0 1 65 19 126
2018 3 to 10 years in current department or agency 38 32 17 6 5 0 3 71 11 155
2018 11 to 20 years in current department or agency 37 27 22 0 4 0 10 71 5 22
2018 More than 20 years in current department or agency 91 9 0 0 0 0 0 100 0 10
2017 Less than 3 years in current department or agency 27 23 25 8 16 0 2 51 24 158
2017 3 to 10 years in current department or agency 38 28 16 7 7 0 4 69 15 150
2017 11 to 20 years in current department or agency 55 18 20 0 0 4 3 78 0 29

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 30 22 7 12 0 1 58 19 126
2018 3 to 10 years in current department or agency 18 22 24 25 11 0 1 40 36 156
2018 11 to 20 years in current department or agency 23 46 14 8 8 0 0 69 16 22
2018 More than 20 years in current department or agency 44 47 0 0 9 0 0 91 9 10
2017 Less than 3 years in current department or agency 34 35 15 10 4 1 1 70 14 158
2017 3 to 10 years in current department or agency 23 21 33 17 6 0 1 44 23 150
2017 11 to 20 years in current department or agency 25 36 25 7 3 0 4 64 10 29

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 28 23 3 6 0 2 67 10 125
2018 3 to 10 years in current department or agency 28 31 23 13 5 0 1 59 18 154
2018 11 to 20 years in current department or agency 30 34 24 4 4 0 3 66 9 21
2018 More than 20 years in current department or agency 37 38 15 9 0 0 0 76 9 10
2017 Less than 3 years in current department or agency 50 25 15 8 2 0 1 75 10 158
2017 3 to 10 years in current department or agency 28 34 21 12 3 0 2 63 16 149
2017 11 to 20 years in current department or agency 33 38 13 12 0 0 4 74 13 29

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 21 18 16 11 2 1 53 28 126
2018 3 to 10 years in current department or agency 16 25 19 23 17 0 0 41 40 155
2018 11 to 20 years in current department or agency 30 23 37 4 4 0 3 54 8 22
2018 More than 20 years in current department or agency 9 62 10 0 9 0 9 79 10 10
2017 Less than 3 years in current department or agency 47 20 14 8 6 1 3 70 15 157
2017 3 to 10 years in current department or agency 22 30 17 19 10 0 1 53 30 150
2017 11 to 20 years in current department or agency 37 36 15 3 3 0 7 78 6 29

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 53 23 13 3 3 1 3 79 7 125
2018 3 to 10 years in current department or agency 43 24 18 6 4 1 4 71 10 155
2018 11 to 20 years in current department or agency 43 31 5 8 0 0 13 84 10 21
2018 More than 20 years in current department or agency 63 9 0 9 0 0 19 88 12 10
2017 Less than 3 years in current department or agency 64 18 6 2 1 1 7 89 4 157
2017 3 to 10 years in current department or agency 47 22 12 8 0 0 10 78 10 150
2017 11 to 20 years in current department or agency 52 19 5 7 3 0 15 83 11 29

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 26 14 8 6 0 2 72 14 123
2018 3 to 10 years in current department or agency 32 28 20 11 7 0 2 62 18 155
2018 11 to 20 years in current department or agency 27 35 20 9 0 0 10 68 10 22
2018 More than 20 years in current department or agency 38 28 0 9 0 15 9 88 12 10
2017 Less than 3 years in current department or agency 53 25 9 9 2 0 2 80 11 156
2017 3 to 10 years in current department or agency 27 32 28 8 3 1 2 60 11 149
2017 11 to 20 years in current department or agency 35 26 21 7 0 0 12 69 8 29

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 28 14 5 4 1 1 77 9 124
2018 3 to 10 years in current department or agency 30 32 20 10 5 1 1 64 15 154
2017 Less than 3 years in current department or agency 52 25 11 6 3 0 3 79 9 156
2017 3 to 10 years in current department or agency 28 35 22 10 4 0 2 64 14 149
2017 11 to 20 years in current department or agency 36 28 8 8 11 0 8 70 21 29

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 27 17 11 3 1 2 68 15 125
2018 3 to 10 years in current department or agency 24 34 21 13 7 1 1 59 20 154
2017 Less than 3 years in current department or agency 51 21 14 6 4 0 3 75 10 156
2017 3 to 10 years in current department or agency 20 31 29 13 5 0 1 52 18 149
2017 11 to 20 years in current department or agency 31 40 9 15 0 0 4 75 16 29

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 30 15 6 4 1 2 75 10 125
2018 3 to 10 years in current department or agency 27 37 19 9 7 1 1 64 16 154
2017 Less than 3 years in current department or agency 54 21 10 6 6 1 2 77 12 156
2017 3 to 10 years in current department or agency 30 29 23 13 5 0 1 59 18 149
2017 11 to 20 years in current department or agency 38 25 8 12 8 0 8 69 23 29

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 32 14 3 3 1 3 79 6 124
2018 3 to 10 years in current department or agency 37 27 22 9 4 1 1 65 13 154
2017 Less than 3 years in current department or agency 57 21 11 5 3 1 2 80 8 155
2017 3 to 10 years in current department or agency 48 26 10 11 2 0 3 76 14 148
2017 11 to 20 years in current department or agency 50 24 19 3 0 0 4 77 3 29

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 68 17 9 3 1 1 2 87 4 124
2018 3 to 10 years in current department or agency 65 21 5 4 2 1 2 88 6 153
2017 Less than 3 years in current department or agency 69 23 4 1 2 0 1 93 2 157
2017 3 to 10 years in current department or agency 61 22 7 3 4 0 3 85 8 150
2017 11 to 20 years in current department or agency 65 21 9 0 0 0 4 90 0 29

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 83 4 3 1 2 1 6 93 3 124
2018 3 to 10 years in current department or agency 79 12 3 1 1 2 2 95 1 154

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 79 6 6 1 1 1 7 92 2 124
2018 3 to 10 years in current department or agency 72 11 6 3 3 2 4 89 6 153
2017 Less than 3 years in current department or agency 88 5 1 2 2 0 2 95 4 157
2017 3 to 10 years in current department or agency 75 9 6 2 2 2 4 90 4 150
2017 11 to 20 years in current department or agency 62 8 5 14 4 0 7 75 19 29

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 68 22 6 1 0 1 2 93 1 126
2018 3 to 10 years in current department or agency 56 26 10 3 3 0 2 83 7 155
2017 Less than 3 years in current department or agency 72 12 7 3 3 0 3 86 6 156
2017 3 to 10 years in current department or agency 53 28 13 1 2 0 3 84 3 150
2017 11 to 20 years in current department or agency 57 16 6 11 3 0 7 79 15 29

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 66 17 10 1 3 1 3 86 4 125
2018 3 to 10 years in current department or agency 53 23 10 7 5 0 2 78 12 155
2017 Less than 3 years in current department or agency 76 9 7 3 3 0 2 86 6 157
2017 3 to 10 years in current department or agency 56 22 7 6 6 0 3 80 12 148
2017 11 to 20 years in current department or agency 62 13 5 4 8 0 7 81 13 29

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 67 8 3 1 0 1 20 95 1 124
2018 3 to 10 years in current department or agency 45 15 5 1 2 1 31 88 5 153
2017 Less than 3 years in current department or agency 69 6 3 3 1 0 19 92 5 158
2017 3 to 10 years in current department or agency 50 11 8 2 0 0 28 85 3 150
2017 11 to 20 years in current department or agency 47 8 7 0 3 0 35 85 4 29

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 78 9 4 1 2 1 5 93 3 125
2018 3 to 10 years in current department or agency 63 19 9 2 0 0 7 89 2 155
2017 Less than 3 years in current department or agency 82 9 2 1 1 0 5 95 2 156
2017 3 to 10 years in current department or agency 67 18 6 2 1 2 4 91 3 149
2017 11 to 20 years in current department or agency 45 30 9 0 4 0 11 85 5 29

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 75 7 4 5 5 1 3 85 11 126
2018 3 to 10 years in current department or agency 82 6 4 1 1 0 5 93 3 154
2017 Less than 3 years in current department or agency 64 19 6 6 4 0 2 84 10 157
2017 3 to 10 years in current department or agency 79 13 2 1 1 0 5 97 1 150
2017 11 to 20 years in current department or agency 81 12 0 0 0 0 7 100 0 29

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 57 23 16 1 1 0 2 82 2 125
2018 3 to 10 years in current department or agency 48 32 14 3 1 0 3 82 4 155
2017 Less than 3 years in current department or agency 61 20 14 4 1 0 1 82 5 156
2017 3 to 10 years in current department or agency 54 32 7 5 0 0 2 87 5 150
2017 11 to 20 years in current department or agency 69 11 11 3 0 0 7 85 3 29

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 42 24 9 1 0 0 66 10 126
2018 3 to 10 years in current department or agency 16 25 40 15 4 0 0 42 18 156
2017 Less than 3 years in current department or agency 16 39 33 7 3 1 1 56 11 158
2017 3 to 10 years in current department or agency 11 32 41 11 4 0 1 44 15 150
2017 11 to 20 years in current department or agency 18 40 28 11 0 0 4 60 11 29

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 2 11 38 27 20 0 0 48 14 123
2018 3 to 10 years in current department or agency 11 21 38 20 11 0 0 31 32 153
2018 11 to 20 years in current department or agency 0 4 37 43 9 7 0 56 4 22
2018 More than 20 years in current department or agency 9 19 19 29 24 0 0 53 28 10
2017 Less than 3 years in current department or agency 7 9 25 42 17 0 0 60 16 157
2017 3 to 10 years in current department or agency 7 17 39 22 14 0 2 36 25 148
2017 11 to 20 years in current department or agency 3 4 36 37 16 0 4 55 7 29

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 41 12 7 2 7 1 78 9 126
2018 3 to 10 years in current department or agency 29 49 11 4 5 1 1 80 9 155
2018 11 to 20 years in current department or agency 36 44 8 12 0 0 0 80 12 22
2018 More than 20 years in current department or agency 62 19 19 0 0 0 0 81 0 10
2017 Less than 3 years in current department or agency 29 28 13 6 4 20 1 72 12 158
2017 3 to 10 years in current department or agency 28 41 17 7 7 1 0 69 14 149
2017 11 to 20 years in current department or agency 25 32 29 3 4 7 0 61 8 29

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 44 12 7 1 1 0 80 8 126
2018 3 to 10 years in current department or agency 24 41 15 11 7 2 0 67 18 154
2018 11 to 20 years in current department or agency 33 28 15 13 0 4 7 69 14 21
2018 More than 20 years in current department or agency 47 34 10 9 0 0 0 81 9 10
2017 Less than 3 years in current department or agency 41 31 11 7 6 3 0 75 14 158
2017 3 to 10 years in current department or agency 21 40 17 12 9 1 0 62 21 150
2017 11 to 20 years in current department or agency 23 36 9 15 18 0 0 58 33 29
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 29 10 8 10 4 1 40 60 125
2018 3 to 10 years in current department or agency 53 32 8 3 2 1 1 54 46 157
2018 11 to 20 years in current department or agency 66 12 14 4 0 3 0 69 31 22
2018 More than 20 years in current department or agency 100 0 0 0 0 0 0 100 0 10
2017 Less than 3 years in current department or agency 37 18 22 6 14 3 0 38 62 158
2017 3 to 10 years in current department or agency 50 24 12 5 4 5 1 53 47 150
2017 11 to 20 years in current department or agency 49 35 9 0 4 3 0 50 50 29

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 72
2017 Less than 3 years in current department or agency 24 98
2017 3 to 10 years in current department or agency 11 67
2017 11 to 20 years in current department or agency 11 14

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 72
2017 Less than 3 years in current department or agency 30 98
2017 3 to 10 years in current department or agency 32 67
2017 11 to 20 years in current department or agency 5 14

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 21 72
2017 Less than 3 years in current department or agency 30 98
2017 3 to 10 years in current department or agency 19 67
2017 11 to 20 years in current department or agency 8 14

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 72
2017 Less than 3 years in current department or agency 33 98
2017 3 to 10 years in current department or agency 54 67
2017 11 to 20 years in current department or agency 31 14

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 3 72
2017 Less than 3 years in current department or agency 7 98
2017 3 to 10 years in current department or agency 5 67
2017 11 to 20 years in current department or agency 17 14

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 72

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 72
2017 Less than 3 years in current department or agency 29 98
2017 3 to 10 years in current department or agency 35 67
2017 11 to 20 years in current department or agency 53 14

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 46 71

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 26 7 14 14 5 3 62 31 71
2017 Less than 3 years in current department or agency 26 21 17 12 16 1 7 51 31 98
2017 3 to 10 years in current department or agency 25 30 12 12 14 0 7 59 28 67
2017 11 to 20 years in current department or agency 28 19 0 14 5 9 24 70 30 14

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 17 5 15 31 7 17 33 60 71
2017 Less than 3 years in current department or agency 15 6 11 11 37 2 18 26 60 98
2017 3 to 10 years in current department or agency 6 16 15 15 15 1 32 32 45 67
2017 11 to 20 years in current department or agency 8 25 5 0 9 0 53 70 19 14

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 18 14 11 4 2 6 68 17 125
2018 3 to 10 years in current department or agency 53 9 16 10 8 0 4 64 19 156
2018 11 to 20 years in current department or agency 44 5 4 4 17 0 25 66 28 21
2018 More than 20 years in current department or agency 90 0 0 0 0 0 10 100 0 10
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