2018 Public Service Employee Survey Results for Canadian Food Inspection Agency by Question 78. Please indicate your occupational group and level. Occupational group and level - EG

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 20 46 9 18 7 0 0 66 25 1673
2018 EG-01 35 45 0 15 5 0 0 80 20 20
2018 EG-02 41 45 2 8 2 0 1 88 10 97
2018 EG-03 22 45 10 17 6 0 0 67 23 622
2018 EG-04 16 44 8 23 8 0 0 61 31 705
2018 EG-05 15 54 9 14 8 0 0 70 22 181
2017 EG 19 40 13 19 10 0 0 59 28 1755
2017 EG-01 42 47 11 0 0 0 0 89 0 19
2017 EG-02 44 34 7 11 4 0 0 78 15 108
2017 EG-03 18 41 14 19 9 0 0 58 28 649
2017 EG-04 17 39 14 19 12 0 0 55 31 767
2017 EG-05 17 44 12 22 6 0 0 60 28 189
2017 EG-06 10 40 10 20 20 0 0 50 40 10
2014 EG 17 42 11 21 9 0 0 59 30 2023
2014 EG-01 28 50 11 0 11 0 0 78 11 18
2014 EG-02 39 43 6 9 4 0 0 82 12 82
2014 EG-03 17 41 12 22 9 0 0 58 30 791
2014 EG-04 15 42 11 21 11 0 0 57 32 892
2014 EG-05 16 46 10 19 8 0 0 63 27 222
2014 EG-06 8 8 17 58 8 0 0 17 67 12
2011 EG 18 44 12 17 8 0 0 62 25 1998
2011 EG-01 31 62 0 8 0 0 0 92 8 13
2011 EG-02 40 36 7 12 4 1 0 77 16 131
2011 EG-03 16 45 12 19 8 0 0 61 27 744
2011 EG-04 17 43 14 16 10 0 0 59 27 849
2011 EG-05 20 48 12 14 6 0 0 68 19 231
2011 EG-06 0 40 33 27 0 0 0 40 27 15
2008 EG 17 45 12 18 9 0 0 62 27 1295
2008 EG-01 47 24 6 12 12 0 0 71 24 17
2008 EG-02 33 41 10 12 4 0 0 74 16 94
2008 EG-03 16 48 11 17 8 0 0 64 25 473
2008 EG-04 14 42 14 20 10 0 0 56 30 540
2008 EG-05 18 49 9 17 6 0 0 67 23 150
2008 EG-06 10 30 20 20 20 0 0 40 40 10

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 29 46 13 8 5 0 0 75 12 1668
2018 EG-01 30 55 5 10 0 0 0 85 10 20
2018 EG-02 36 39 12 10 2 0 0 75 12 97
2018 EG-03 26 42 16 9 7 0 0 68 16 619
2018 EG-04 30 49 11 6 4 0 0 79 10 704
2018 EG-05 33 52 5 7 3 0 0 84 11 180
2017 EG 34 41 12 8 4 0 0 76 12 1755
2017 EG-01 53 32 16 0 0 0 0 84 0 19
2017 EG-02 40 27 13 12 8 0 0 67 20 109
2017 EG-03 29 40 16 10 5 0 0 69 15 649
2017 EG-04 37 44 9 8 3 0 0 81 10 766
2017 EG-05 38 46 6 7 3 0 0 84 9 189
2017 EG-06 40 40 10 10 0 0 0 80 10 10
2014 EG 33 46 11 7 4 0 0 79 10 2024
2014 EG-01 44 33 6 17 0 0 0 78 17 18
2014 EG-02 38 38 9 12 4 0 0 76 16 82
2014 EG-03 29 43 15 7 6 0 0 72 13 790
2014 EG-04 33 50 9 6 2 0 0 83 9 894
2014 EG-05 43 45 5 4 3 0 0 88 7 222
2014 EG-06 42 50 8 0 0 0 0 92 0 12
2011 EG 36 42 11 6 4 0 0 79 9 2000
2011 EG-01 23 54 8 15 0 0 0 77 15 13
2011 EG-02 41 39 8 6 5 1 0 81 12 131
2011 EG-03 35 40 12 7 5 0 1 76 12 746
2011 EG-04 36 44 12 5 3 0 0 80 8 849
2011 EG-05 42 44 10 4 1 0 0 86 5 231
2011 EG-06 33 53 13 0 0 0 0 87 0 15
2008 EG 29 46 14 7 4 0 0 75 11 1295
2008 EG-01 41 35 12 6 6 0 0 76 12 17
2008 EG-02 22 44 15 13 5 1 0 67 18 95
2008 EG-03 26 43 16 9 5 0 0 69 14 472
2008 EG-04 30 49 13 6 2 0 0 79 8 540
2008 EG-05 38 48 9 3 1 0 0 86 5 150
2008 EG-06 40 50 10 0 0 0 0 90 0 10

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 32 45 10 8 5 0 0 77 13 1657
2018 EG-01 26 53 0 21 0 0 0 79 21 19
2018 EG-02 34 33 15 11 6 0 0 68 18 96
2018 EG-03 28 44 13 9 6 0 0 72 16 617
2018 EG-04 35 48 8 6 3 0 0 83 9 700
2018 EG-05 38 42 10 8 3 0 0 80 11 177
2017 EG 37 41 9 8 4 0 0 79 12 1756
2017 EG-01 53 32 5 5 0 5 0 89 6 19
2017 EG-02 37 32 13 5 13 0 0 69 18 109
2017 EG-03 33 38 11 10 7 0 0 72 17 649
2017 EG-04 40 43 8 8 2 0 0 83 9 767
2017 EG-05 40 50 4 5 2 0 0 90 7 189
2017 EG-06 40 40 0 10 10 0 0 80 20 10
2014 EG 37 42 10 7 4 0 0 79 11 2025
2014 EG-01 44 33 11 6 6 0 0 78 11 18
2014 EG-02 38 37 12 7 6 0 0 74 13 82
2014 EG-03 31 42 13 8 6 0 0 72 14 791
2014 EG-04 39 44 9 7 2 0 0 83 9 894
2014 EG-05 47 41 6 3 4 0 0 88 6 222
2014 EG-06 50 50 0 0 0 0 0 100 0 12
2011 EG 38 43 10 6 3 0 0 81 9 1998
2011 EG-01 15 62 8 8 8 0 0 77 15 13
2011 EG-02 34 37 11 10 6 0 1 72 16 131
2011 EG-03 36 41 11 8 5 0 0 77 12 744
2011 EG-04 38 44 10 5 3 0 0 83 8 850
2011 EG-05 45 46 7 1 0 0 0 92 1 231
2011 EG-06 60 40 0 0 0 0 0 100 0 15
2008 EG 35 48 9 5 3 0 0 83 8 1297
2008 EG-01 41 35 6 18 0 0 0 76 18 17
2008 EG-02 32 44 12 7 5 0 0 76 13 95
2008 EG-03 32 47 11 5 4 0 0 79 10 473
2008 EG-04 34 51 8 4 3 0 0 85 7 541
2008 EG-05 45 49 4 2 0 0 0 94 2 150
2008 EG-06 70 30 0 0 0 0 0 100 0 10

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 27 37 15 12 8 0 0 65 19 1671
2018 EG-01 55 30 10 0 5 0 0 85 5 20
2018 EG-02 47 33 9 9 1 0 0 80 10 97
2018 EG-03 24 33 16 14 13 0 0 57 27 621
2018 EG-04 27 40 16 11 6 0 0 68 17 704
2018 EG-05 28 43 14 10 4 1 0 72 14 181
2017 EG 26 37 14 13 9 0 0 64 22 1753
2017 EG-01 58 32 11 0 0 0 0 89 0 19
2017 EG-02 46 21 12 11 7 1 2 69 19 109
2017 EG-03 19 36 15 16 14 0 0 55 30 646
2017 EG-04 27 41 14 11 7 0 1 69 18 767
2017 EG-05 29 40 15 9 6 0 1 69 16 189
2017 EG-06 20 40 0 30 10 0 0 60 40 10
2014 EG 26 36 15 14 9 1 0 62 23 2025
2014 EG-01 50 17 22 6 6 0 0 67 11 18
2014 EG-02 41 37 5 9 6 1 1 80 15 82
2014 EG-03 21 32 18 17 11 1 0 53 28 791
2014 EG-04 27 39 13 13 8 0 0 67 21 894
2014 EG-05 29 38 12 13 7 0 0 67 21 222
2014 EG-06 50 17 8 25 0 0 0 67 25 12
2011 EG 28 38 13 12 8 0 0 67 20 1998
2011 EG-01 54 23 8 8 0 8 0 83 8 13
2011 EG-02 38 39 8 8 5 2 0 78 13 131
2011 EG-03 26 35 14 14 11 0 0 61 25 742
2011 EG-04 29 40 13 11 6 1 1 69 18 851
2011 EG-05 30 40 13 11 6 0 0 71 17 231
2011 EG-06 27 47 0 20 7 0 0 73 27 15

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 23 45 15 11 6 0 0 68 17 1658
2018 EG-01 45 40 5 10 0 0 0 85 10 20
2018 EG-02 37 37 14 10 1 0 0 74 11 97
2018 EG-03 21 40 18 13 8 0 0 62 21 614
2018 EG-04 21 50 14 11 5 0 0 70 16 701
2018 EG-05 29 48 10 7 6 0 0 77 13 179
2017 EG 26 44 14 10 5 0 0 70 15 1756
2017 EG-01 53 26 11 5 0 5 0 83 6 19
2017 EG-02 41 30 12 10 6 1 0 71 17 109
2017 EG-03 22 43 16 12 7 0 0 65 19 649
2017 EG-04 26 47 14 9 5 0 0 73 13 767
2017 EG-05 31 47 11 9 2 0 0 78 11 189
2017 EG-06 30 30 20 10 10 0 0 60 20 10
2014 EG 23 48 14 9 6 0 0 72 14 2027
2014 EG-01 28 44 0 22 6 0 0 72 28 18
2014 EG-02 46 33 11 6 4 0 0 79 10 82
2014 EG-03 19 47 17 9 7 0 0 66 16 793
2014 EG-04 24 50 13 9 5 0 0 73 13 894
2014 EG-05 28 51 10 6 5 0 0 79 10 222
2014 EG-06 25 58 17 0 0 0 0 83 0 12
2011 EG 29 42 15 9 5 0 0 71 14 1997
2011 EG-01 31 46 8 15 0 0 0 77 15 13
2011 EG-02 40 40 13 5 3 0 0 79 8 131
2011 EG-03 26 40 16 11 6 0 0 66 17 741
2011 EG-04 28 43 15 8 6 0 0 72 14 851
2011 EG-05 34 45 13 5 3 0 0 78 8 231
2011 EG-06 33 47 7 13 0 0 0 80 13 15
2008 EG 26 45 14 9 5 0 0 71 15 1280
2008 EG-01 6 47 29 18 0 0 0 53 18 17
2008 EG-02 23 47 15 11 3 1 0 71 14 93
2008 EG-03 26 41 15 11 7 0 0 67 19 466
2008 EG-04 25 48 14 8 5 0 0 73 13 534
2008 EG-05 36 44 11 7 3 0 0 80 9 149
2008 EG-06 40 40 10 0 10 0 0 80 10 10

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 16 33 20 17 13 0 0 50 30 1666
2018 EG-01 35 50 10 0 5 0 0 85 5 20
2018 EG-02 28 41 20 7 4 0 0 69 11 96
2018 EG-03 16 29 20 19 15 0 0 45 34 619
2018 EG-04 15 33 22 18 13 0 0 48 31 702
2018 EG-05 16 43 17 15 9 0 0 59 24 181
2017 EG 16 33 21 17 12 0 0 49 29 1753
2017 EG-01 26 42 21 5 0 0 5 72 6 19
2017 EG-02 33 30 15 12 9 0 1 63 21 109
2017 EG-03 13 30 24 20 13 0 0 43 33 648
2017 EG-04 15 34 20 17 13 0 0 50 30 765
2017 EG-05 19 38 22 12 8 0 0 58 20 189
2017 EG-06 0 50 10 20 20 0 0 50 40 10
2014 EG 14 33 22 18 13 0 0 47 31 2027
2014 EG-01 33 17 17 22 11 0 0 50 33 18
2014 EG-02 30 38 12 11 9 0 0 68 20 82
2014 EG-03 13 27 23 22 14 1 0 40 36 793
2014 EG-04 12 35 24 16 13 0 0 47 29 894
2014 EG-05 18 40 17 14 11 0 0 59 24 222
2014 EG-06 0 50 25 25 0 0 0 50 25 12
2011 EG 13 35 21 17 13 1 0 48 30 2002
2011 EG-01 8 62 23 8 0 0 0 69 8 13
2011 EG-02 21 44 18 8 8 1 0 66 16 131
2011 EG-03 12 33 21 18 16 1 0 45 34 747
2011 EG-04 13 34 22 19 12 0 0 47 31 850
2011 EG-05 10 39 23 17 10 0 0 49 27 231
2011 EG-06 13 40 20 13 13 0 0 53 27 15

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 24 44 16 11 4 0 0 68 16 1671
2018 EG-01 53 42 0 0 5 0 0 95 5 19
2018 EG-02 46 34 9 6 4 0 0 80 10 97
2018 EG-03 25 42 19 11 3 0 0 67 14 621
2018 EG-04 22 46 15 13 5 0 0 68 18 705
2018 EG-05 22 42 18 12 6 1 0 64 18 181
2017 EG 24 45 16 12 4 0 0 69 15 1752
2017 EG-01 47 42 5 5 0 0 0 89 5 19
2017 EG-02 47 39 6 4 3 0 1 87 7 108
2017 EG-03 22 44 18 11 4 0 0 66 16 648
2017 EG-04 22 46 16 13 4 0 0 68 17 765
2017 EG-05 22 50 14 11 3 0 0 72 14 189
2017 EG-06 0 80 10 10 0 0 0 80 10 10

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 34 43 13 6 3 0 0 78 9 1669
2018 EG-01 62 33 0 5 0 0 0 95 5 21
2018 EG-02 70 21 7 1 0 1 0 92 1 96
2018 EG-03 33 43 14 7 3 0 0 76 10 620
2018 EG-04 30 45 14 7 3 0 0 76 10 704
2018 EG-05 32 52 9 4 3 0 0 84 7 181
2017 EG 32 44 13 7 3 1 0 76 10 1752
2017 EG-01 58 37 0 5 0 0 0 95 5 19
2017 EG-02 62 27 5 3 2 2 0 90 5 109
2017 EG-03 28 42 17 8 4 1 0 71 12 646
2017 EG-04 31 46 12 7 3 0 0 77 11 766
2017 EG-05 31 47 13 6 2 1 0 79 8 189
2017 EG-06 40 60 0 0 0 0 0 100 0 10
2014 EG 31 43 16 7 3 1 0 74 10 2027
2014 EG-01 39 22 17 17 6 0 0 61 22 18
2014 EG-02 54 33 5 7 1 0 0 87 9 82
2014 EG-03 31 40 18 8 3 0 0 71 11 793
2014 EG-04 27 47 15 6 3 1 0 75 9 894
2014 EG-05 37 40 14 6 4 0 0 76 10 222
2014 EG-06 25 50 17 8 0 0 0 75 8 12
2011 EG 29 46 13 8 4 1 0 75 12 2000
2011 EG-01 31 62 0 8 0 0 0 92 8 13
2011 EG-02 47 43 6 3 2 0 0 89 5 131
2011 EG-03 29 42 15 8 5 1 0 72 13 745
2011 EG-04 27 47 13 8 4 1 0 75 12 850
2011 EG-05 25 52 13 7 2 1 0 78 9 231
2011 EG-06 20 53 13 7 7 0 0 73 13 15
2008 EG 32 44 12 7 4 1 0 77 11 1297
2008 EG-01 65 24 12 0 0 0 0 88 0 17
2008 EG-02 42 40 12 5 1 0 0 82 6 95
2008 EG-03 32 42 12 8 5 1 0 75 13 473
2008 EG-04 27 47 13 7 4 1 0 75 11 541
2008 EG-05 38 45 8 7 1 0 0 83 9 150
2008 EG-06 40 40 0 10 10 0 0 80 20 10

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 19 35 19 16 11 0 0 54 27 1663
2018 EG-01 38 48 5 5 5 0 0 86 10 21
2018 EG-02 41 34 9 8 7 0 0 75 16 96
2018 EG-03 18 33 20 17 12 0 0 51 29 618
2018 EG-04 17 36 19 18 11 0 0 52 29 702
2018 EG-05 18 41 19 16 7 0 0 59 22 180
2017 EG 19 36 19 15 12 0 0 55 27 1750
2017 EG-01 32 47 11 11 0 0 0 79 11 19
2017 EG-02 38 30 15 10 6 1 0 69 16 108
2017 EG-03 16 34 19 17 14 0 0 50 32 647
2017 EG-04 19 35 20 14 12 0 0 54 26 765
2017 EG-05 18 45 16 13 7 0 0 64 20 189
2017 EG-06 0 60 0 30 10 0 0 60 40 10

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 43 38 12 5 2 0 0 82 7 1653
2018 EG-01 52 48 0 0 0 0 0 100 0 21
2018 EG-02 55 32 13 0 0 0 0 88 0 96
2018 EG-03 42 35 13 5 3 0 0 78 9 613
2018 EG-04 41 41 11 5 2 0 0 82 6 696
2018 EG-05 46 40 8 3 3 0 0 86 6 180
2017 EG 48 37 10 4 2 0 0 85 6 1746
2017 EG-01 72 11 6 6 0 0 6 88 6 18
2017 EG-02 61 25 9 3 2 1 0 87 5 109
2017 EG-03 44 37 12 4 3 0 0 81 8 645
2017 EG-04 48 38 9 3 1 0 0 86 5 764
2017 EG-05 52 39 6 2 1 0 0 91 3 187
2017 EG-06 50 30 10 10 0 0 0 80 10 10
2014 EG 56 31 9 2 1 0 0 88 4 2025
2014 EG-01 61 22 6 6 6 0 0 83 11 18
2014 EG-02 62 32 5 0 1 0 0 94 1 82
2014 EG-03 52 31 12 3 2 0 0 83 5 792
2014 EG-04 57 33 7 2 1 0 0 90 3 893
2014 EG-05 64 28 5 1 0 0 0 93 2 222
2014 EG-06 75 25 0 0 0 0 0 100 0 12
2011 EG 51 37 8 3 1 0 0 88 4 1995
2011 EG-01 54 23 23 0 0 0 0 77 0 13
2011 EG-02 56 37 5 2 1 0 0 93 2 131
2011 EG-03 49 35 10 4 2 0 0 84 6 742
2011 EG-04 50 39 8 2 1 0 0 89 3 848
2011 EG-05 57 34 6 1 1 0 0 91 2 231
2011 EG-06 53 40 0 7 0 0 0 93 7 15

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 17 40 17 16 10 0 0 57 26 1659
2018 EG-01 48 33 14 5 0 0 0 81 5 21
2018 EG-02 26 39 16 9 9 0 0 65 19 95
2018 EG-03 14 39 19 15 13 0 0 54 28 618
2018 EG-04 14 40 17 19 9 0 0 54 29 698
2018 EG-05 24 45 11 15 5 0 0 69 20 180
2017 EG 21 39 16 16 8 0 0 60 24 1744
2017 EG-01 26 53 11 5 0 0 5 83 6 19
2017 EG-02 38 38 12 5 6 0 0 76 12 109
2017 EG-03 16 37 18 19 10 0 0 54 28 642
2017 EG-04 19 40 16 17 8 0 0 59 25 764
2017 EG-05 29 43 11 11 6 0 0 72 17 187
2017 EG-06 40 30 20 10 0 0 0 70 10 10
2014 EG 14 40 17 18 11 0 0 55 28 2027
2014 EG-01 28 33 6 11 22 0 0 61 33 18
2014 EG-02 30 43 13 7 6 0 0 73 13 82
2014 EG-03 12 37 19 19 13 0 0 49 32 793
2014 EG-04 13 40 17 20 10 0 0 53 29 894
2014 EG-05 22 50 12 10 6 0 0 72 16 222
2014 EG-06 25 58 8 8 0 0 0 83 8 12
2011 EG 18 40 17 15 10 1 1 58 25 1995
2011 EG-01 23 38 23 15 0 0 0 62 15 13
2011 EG-02 24 43 18 8 5 1 1 68 14 131
2011 EG-03 15 36 17 16 14 1 1 52 30 743
2011 EG-04 18 40 17 16 8 0 0 58 24 847
2011 EG-05 26 43 15 10 6 0 0 69 16 231
2011 EG-06 27 53 7 13 0 0 0 80 13 15

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 19 38 19 14 9 0 0 57 24 1656
2018 EG-01 48 19 24 10 0 0 0 67 10 21
2018 EG-02 37 36 13 6 8 0 0 73 15 95
2018 EG-03 18 37 20 15 11 0 0 54 26 616
2018 EG-04 16 37 21 16 10 0 0 53 27 699
2018 EG-05 24 46 14 10 6 0 0 70 16 178
2017 EG 21 37 20 15 8 0 0 58 23 1744
2017 EG-01 37 37 21 5 0 0 0 74 5 19
2017 EG-02 37 39 16 3 4 0 1 77 7 109
2017 EG-03 16 36 20 17 10 0 0 52 28 644
2017 EG-04 21 36 20 16 7 0 0 56 23 762
2017 EG-05 26 44 17 10 3 0 0 70 13 187
2017 EG-06 30 50 10 10 0 0 0 80 10 10
2014 EG 19 36 20 15 9 0 0 55 24 2025
2014 EG-01 39 28 0 17 17 0 0 67 33 18
2014 EG-02 37 33 20 6 4 1 0 70 10 82
2014 EG-03 17 36 21 16 11 0 0 52 26 792
2014 EG-04 18 35 22 16 10 0 0 52 26 893
2014 EG-05 26 44 17 7 7 0 0 69 14 222
2014 EG-06 25 58 0 17 0 0 0 83 17 12

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 21 39 18 14 7 0 0 61 21 1660
2018 EG-01 48 38 10 0 5 0 0 86 5 21
2018 EG-02 43 39 10 5 3 0 0 81 8 96
2018 EG-03 21 39 18 14 7 0 0 60 22 617
2018 EG-04 19 38 20 15 8 0 0 57 23 698
2018 EG-05 18 46 15 14 6 0 0 64 20 181
2017 EG 23 39 20 12 6 0 0 62 18 1746
2017 EG-01 32 53 16 0 0 0 0 84 0 19
2017 EG-02 48 37 11 2 2 0 0 85 4 109
2017 EG-03 18 38 21 15 7 0 0 56 22 645
2017 EG-04 23 37 21 11 7 0 0 60 19 763
2017 EG-05 25 46 13 11 4 0 0 72 16 187
2017 EG-06 10 60 0 20 10 0 0 70 30 10
2014 EG 21 39 20 13 6 0 0 61 19 2026
2014 EG-01 28 44 0 11 17 0 0 72 28 18
2014 EG-02 39 43 11 1 5 1 0 83 6 82
2014 EG-03 18 39 22 14 6 0 0 57 20 792
2014 EG-04 21 39 20 13 7 0 0 60 20 894
2014 EG-05 28 41 16 10 5 0 0 69 15 222
2014 EG-06 17 67 8 8 0 0 0 83 8 12
2011 EG 27 41 16 11 4 1 0 70 14 1999
2011 EG-01 31 46 15 8 0 0 0 77 8 13
2011 EG-02 44 37 10 5 1 1 2 83 6 131
2011 EG-03 25 41 16 11 5 1 0 67 16 744
2011 EG-04 27 41 17 10 4 1 0 69 14 851
2011 EG-05 27 46 13 10 2 0 0 74 13 230
2011 EG-06 13 33 20 27 7 0 0 47 33 15

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 32 44 15 7 4 0 0 75 10 1666
2018 EG-01 43 48 5 5 0 0 0 90 5 21
2018 EG-02 50 31 13 5 1 0 0 81 6 96
2018 EG-03 31 41 17 7 5 0 0 72 12 618
2018 EG-04 29 47 14 7 3 0 0 76 10 703
2018 EG-05 35 45 9 7 5 0 0 80 12 181
2017 EG 35 42 12 7 3 0 0 77 11 1742
2017 EG-01 58 26 16 0 0 0 0 84 0 19
2017 EG-02 49 27 12 4 7 1 0 77 11 109
2017 EG-03 32 41 15 8 5 0 0 73 12 643
2017 EG-04 34 46 10 7 2 0 0 80 9 762
2017 EG-05 37 42 10 9 2 0 0 79 11 186
2017 EG-06 30 30 20 20 0 0 0 60 20 10
2014 EG 36 45 10 6 3 0 0 81 9 2027
2014 EG-01 56 22 0 17 6 0 0 78 22 18
2014 EG-02 43 43 6 6 2 0 0 85 9 82
2014 EG-03 33 44 12 6 4 0 0 77 10 793
2014 EG-04 36 46 10 5 2 0 0 83 7 894
2014 EG-05 42 45 5 5 3 0 0 86 8 222
2014 EG-06 33 58 0 8 0 0 0 92 8 12
2011 EG 39 43 10 5 3 0 0 82 8 1997
2011 EG-01 46 46 8 0 0 0 0 92 0 13
2011 EG-02 47 34 11 5 2 1 0 82 6 131
2011 EG-03 38 42 10 6 4 0 0 79 10 742
2011 EG-04 36 46 10 5 3 0 0 82 8 850
2011 EG-05 45 42 9 3 2 0 0 87 4 231
2011 EG-06 40 47 7 7 0 0 0 87 7 15
2008 EG 37 44 10 6 3 0 0 81 9 1297
2008 EG-01 35 47 6 6 6 0 0 82 12 17
2008 EG-02 34 46 11 6 2 1 0 81 9 95
2008 EG-03 36 42 11 6 4 0 0 78 10 473
2008 EG-04 34 48 10 6 2 0 0 82 8 541
2008 EG-05 51 37 6 5 1 0 0 88 6 150
2008 EG-06 30 50 10 0 10 0 0 80 10 10

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 35 35 20 7 3 0 0 70 10 1672
2018 EG-01 67 24 10 0 0 0 0 90 0 21
2018 EG-02 64 25 9 2 0 0 0 89 2 97
2018 EG-03 35 35 20 6 3 0 0 71 10 620
2018 EG-04 32 36 20 7 4 0 0 69 11 706
2018 EG-05 23 36 27 9 6 0 0 59 14 181
2017 EG 32 39 20 5 4 0 1 71 9 1755
2017 EG-01 47 53 0 0 0 0 0 100 0 19
2017 EG-02 50 33 10 2 4 0 1 84 5 109
2017 EG-03 32 38 21 5 3 0 1 70 9 649
2017 EG-04 32 40 19 5 3 0 0 73 8 766
2017 EG-05 22 39 27 6 5 0 1 61 11 189
2017 EG-06 0 30 10 40 10 0 10 33 56 10
2014 EG 33 38 20 5 2 0 1 72 8 2027
2014 EG-01 44 33 22 0 0 0 0 78 0 18
2014 EG-02 60 32 5 1 0 1 1 94 1 82
2014 EG-03 34 37 22 5 2 0 1 71 7 793
2014 EG-04 32 41 19 5 2 0 1 74 7 894
2014 EG-05 23 37 25 9 5 0 0 60 14 222
2014 EG-06 42 17 25 8 8 0 0 58 17 12
2011 EG 33 37 18 7 4 0 0 71 11 1998
2011 EG-01 38 38 8 0 8 0 8 83 8 13
2011 EG-02 50 35 9 4 1 0 1 86 5 131
2011 EG-03 35 38 19 6 2 0 1 73 8 744
2011 EG-04 32 39 18 7 4 0 0 71 11 849
2011 EG-05 23 35 21 12 10 0 0 58 22 231
2011 EG-06 7 33 27 20 13 0 0 40 33 15
2008 EG 26 40 19 9 5 0 1 67 14 1295
2008 EG-01 53 29 6 6 6 0 0 82 12 17
2008 EG-02 49 38 7 4 1 0 0 87 5 95
2008 EG-03 29 41 18 7 4 0 1 71 11 471
2008 EG-04 22 44 20 9 5 0 0 66 14 541
2008 EG-05 15 31 25 21 8 0 0 46 29 150
2008 EG-06 10 20 40 10 10 10 0 33 22 10

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 8 30 36 19 6 1 1 25 38 1663
2018 EG-01 0 19 33 19 29 0 0 48 19 21
2018 EG-02 4 9 31 27 24 0 4 54 14 95
2018 EG-03 7 28 38 21 5 0 2 26 35 617
2018 EG-04 9 33 35 17 5 1 1 22 42 700
2018 EG-05 8 37 37 15 2 0 1 17 46 182
2017 EG 9 25 37 17 8 1 2 26 35 1751
2017 EG-01 0 21 32 42 5 0 0 47 21 19
2017 EG-02 5 11 19 29 23 3 10 60 18 108
2017 EG-03 8 25 39 17 8 1 3 26 34 648
2017 EG-04 11 25 37 17 7 1 2 25 37 766
2017 EG-05 8 31 42 11 6 1 1 17 39 188
2017 EG-06 20 40 40 0 0 0 0 0 60 10
2014 EG 8 28 38 18 6 1 2 25 36 2022
2014 EG-01 11 22 28 22 6 0 11 31 38 18
2014 EG-02 5 16 32 22 22 1 2 46 22 82
2014 EG-03 7 28 38 17 6 1 3 25 36 789
2014 EG-04 9 27 38 19 6 1 1 25 37 893
2014 EG-05 9 32 37 19 4 0 0 23 41 222
2014 EG-06 17 25 58 0 0 0 0 0 42 12
2011 EG 7 24 38 19 9 1 2 28 32 2000
2011 EG-01 0 8 23 54 8 8 0 67 8 13
2011 EG-02 4 12 27 28 24 2 3 55 17 131
2011 EG-03 7 22 40 18 9 1 4 28 30 745
2011 EG-04 7 25 39 19 7 1 2 27 33 850
2011 EG-05 10 32 41 13 3 0 1 17 42 231
2011 EG-06 33 33 13 20 0 0 0 20 67 15
2008 EG 9 30 38 16 6 0 2 22 40 1296
2008 EG-01 0 0 47 18 29 0 6 50 0 17
2008 EG-02 4 16 36 26 11 2 5 40 22 95
2008 EG-03 7 29 38 16 7 1 2 23 37 472
2008 EG-04 11 32 37 15 4 0 1 19 43 541
2008 EG-05 9 37 39 13 1 0 0 15 47 150
2008 EG-06 30 50 20 0 0 0 0 0 80 10

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 17 25 27 20 9 2 2 29 43 1665
2018 EG-01 5 10 33 29 24 0 0 52 14 21
2018 EG-02 9 14 13 24 31 3 6 61 25 96
2018 EG-03 17 23 31 20 7 1 2 28 41 619
2018 EG-04 17 26 26 20 9 2 1 29 44 700
2018 EG-05 22 35 25 14 2 2 1 16 58 181
2017 EG 16 23 27 17 12 2 3 30 41 1751
2017 EG-01 11 5 11 42 26 0 5 72 17 19
2017 EG-02 8 9 14 22 28 6 12 61 22 109
2017 EG-03 16 25 29 15 10 2 4 26 43 646
2017 EG-04 16 24 26 18 11 2 3 31 42 767
2017 EG-05 22 22 32 16 7 1 1 23 45 189
2017 EG-06 10 10 40 20 20 0 0 40 20 10
2014 EG 12 23 32 20 8 3 2 29 37 2020
2014 EG-01 22 17 17 28 11 0 6 41 41 18
2014 EG-02 11 12 20 17 29 7 4 52 26 82
2014 EG-03 12 24 33 19 7 3 2 27 38 792
2014 EG-04 12 24 31 22 7 3 1 30 38 889
2014 EG-05 14 19 38 17 10 1 0 27 34 221
2014 EG-06 0 58 25 17 0 0 0 17 58 12
2011 EG 10 20 29 23 12 3 2 38 32 1996
2011 EG-01 15 0 38 23 15 8 0 42 17 13
2011 EG-02 5 9 21 27 24 8 5 59 17 131
2011 EG-03 11 21 28 22 12 3 4 36 34 743
2011 EG-04 10 20 30 25 11 2 1 38 31 848
2011 EG-05 11 22 31 23 10 2 1 34 34 231
2011 EG-06 27 27 33 7 7 0 0 13 53 15
2008 EG 11 25 28 23 8 2 2 32 38 1296
2008 EG-01 0 6 24 29 29 6 6 67 7 17
2008 EG-02 8 15 23 26 19 4 4 49 25 95
2008 EG-03 12 25 28 23 7 3 3 32 39 472
2008 EG-04 10 26 30 23 7 2 1 32 37 541
2008 EG-05 15 32 26 21 5 0 1 26 48 150
2008 EG-06 30 40 30 0 0 0 0 0 70 10

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 13 26 32 15 8 3 3 25 41 1659
2018 EG-01 5 0 33 14 24 10 14 50 6 21
2018 EG-02 5 14 21 20 22 7 11 51 23 96
2018 EG-03 14 28 30 15 7 2 3 23 45 618
2018 EG-04 11 26 35 16 8 2 2 25 39 697
2018 EG-05 18 32 33 13 3 0 1 16 50 180
2017 EG 14 23 31 17 8 4 4 27 40 1745
2017 EG-01 5 11 21 26 11 16 11 50 21 19
2017 EG-02 10 10 18 23 21 8 11 54 25 109
2017 EG-03 15 25 30 13 8 4 5 23 44 643
2017 EG-04 13 22 33 18 7 3 3 27 38 765
2017 EG-05 16 26 34 17 4 1 2 22 43 188
2017 EG-06 30 40 30 0 0 0 0 0 70 10
2014 EG 13 28 31 16 7 3 3 24 43 2014
2014 EG-01 11 11 33 22 17 0 6 41 24 18
2014 EG-02 12 12 25 16 20 9 6 42 29 81
2014 EG-03 13 28 31 13 8 3 3 23 44 786
2014 EG-04 11 28 31 19 6 3 3 26 41 889
2014 EG-05 20 33 29 13 2 1 1 15 55 222
2014 EG-06 17 42 33 8 0 0 0 8 58 12
2011 EG 13 26 28 17 8 3 4 28 42 1996
2011 EG-01 8 23 54 8 8 0 0 15 31 13
2011 EG-02 8 15 24 17 19 9 8 44 27 130
2011 EG-03 13 26 27 16 8 4 6 27 43 745
2011 EG-04 12 25 29 21 7 3 3 29 40 848
2011 EG-05 17 33 30 12 7 1 1 19 50 230
2011 EG-06 47 27 20 7 0 0 0 7 73 15
2008 EG 14 27 31 17 6 3 3 24 44 1291
2008 EG-01 0 12 35 29 12 6 6 47 13 17
2008 EG-02 7 21 22 25 12 6 6 42 33 95
2008 EG-03 15 26 31 16 5 4 3 22 44 471
2008 EG-04 12 31 31 16 6 2 2 22 45 538
2008 EG-05 21 23 32 17 3 1 2 21 46 149
2008 EG-06 50 40 10 0 0 0 0 0 90 10

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 4 12 33 33 14 1 2 49 17 1654
2018 EG-01 0 0 5 38 52 0 5 95 0 21
2018 EG-02 1 1 10 33 44 4 7 87 2 94
2018 EG-03 5 11 36 32 13 1 2 46 17 616
2018 EG-04 4 13 33 36 12 1 1 49 17 695
2018 EG-05 7 19 40 27 6 0 1 33 26 181
2017 EG 6 11 31 32 14 2 4 49 18 1739
2017 EG-01 0 5 0 47 32 0 16 94 6 19
2017 EG-02 0 7 12 36 30 3 13 78 8 106
2017 EG-03 6 11 33 29 14 2 5 47 18 641
2017 EG-04 6 11 30 36 14 1 2 52 17 763
2017 EG-05 8 18 40 22 8 1 2 31 27 189
2017 EG-06 10 30 50 10 0 0 0 10 40 10
2014 EG 4 12 32 35 13 1 2 50 17 2012
2014 EG-01 6 6 12 41 29 0 6 75 13 17
2014 EG-02 5 4 15 39 30 6 1 75 9 82
2014 EG-03 4 12 32 34 13 2 4 50 17 788
2014 EG-04 3 11 33 38 13 1 1 52 14 885
2014 EG-05 8 20 37 28 6 0 0 35 28 222
2014 EG-06 0 17 33 42 8 0 0 50 17 12
2011 EG 5 12 30 30 17 2 4 50 18 1996
2011 EG-01 8 0 23 38 31 0 0 69 8 13
2011 EG-02 2 7 17 36 28 5 5 72 9 130
2011 EG-03 4 11 28 31 18 2 7 53 16 745
2011 EG-04 5 12 33 30 17 1 2 49 18 849
2011 EG-05 10 21 35 22 11 0 2 34 31 229
2011 EG-06 7 27 40 13 13 0 0 27 33 15
2008 EG 6 15 33 29 14 1 2 44 22 1293
2008 EG-01 0 6 12 24 59 0 0 82 6 17
2008 EG-02 1 9 17 31 35 1 6 70 11 95
2008 EG-03 5 13 29 33 14 2 4 50 20 472
2008 EG-04 6 17 36 29 10 1 1 40 23 538
2008 EG-05 12 19 43 21 6 0 0 27 31 150
2008 EG-06 20 30 50 0 0 0 0 0 50 10

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 20 27 27 16 8 1 1 24 48 1668
2018 EG-01 0 10 19 33 33 5 0 70 10 21
2018 EG-02 10 4 18 28 33 2 5 66 15 94
2018 EG-03 18 27 29 17 6 2 1 24 46 622
2018 EG-04 21 29 28 14 7 0 1 21 51 703
2018 EG-05 28 35 23 10 3 0 1 13 63 180
2017 EG 18 25 28 16 10 1 3 27 44 1748
2017 EG-01 0 11 21 32 21 0 16 63 13 19
2017 EG-02 4 8 19 30 25 2 12 64 13 107
2017 EG-03 18 25 29 16 9 1 3 25 44 647
2017 EG-04 19 26 27 16 9 1 1 26 46 765
2017 EG-05 26 29 32 8 4 0 1 12 56 189
2017 EG-06 40 20 10 20 10 0 0 30 60 10
2014 EG 17 27 29 16 8 1 2 25 45 2019
2014 EG-01 11 28 17 28 17 0 0 44 39 18
2014 EG-02 9 12 21 26 26 2 4 55 22 81
2014 EG-03 17 27 30 15 8 1 3 24 45 790
2014 EG-04 17 26 30 18 7 1 1 25 44 890
2014 EG-05 25 35 26 11 3 0 0 14 60 222
2014 EG-06 25 25 25 17 8 0 0 25 50 12
2011 EG 16 26 29 17 9 2 2 27 43 1999
2011 EG-01 23 23 15 23 8 8 0 33 50 13
2011 EG-02 8 15 26 23 21 5 3 47 25 131
2011 EG-03 14 22 31 18 8 3 4 28 39 745
2011 EG-04 15 28 29 17 9 1 1 27 44 849
2011 EG-05 26 35 24 10 5 0 0 15 61 231
2011 EG-06 53 7 33 7 0 0 0 7 60 15
2008 EG 17 25 30 17 8 1 1 26 44 1295
2008 EG-01 12 6 24 12 47 0 0 59 18 17
2008 EG-02 4 11 26 32 18 4 5 55 16 95
2008 EG-03 16 22 30 20 9 1 1 30 39 471
2008 EG-04 16 30 32 14 6 1 1 20 47 541
2008 EG-05 33 29 25 9 4 0 0 13 62 150
2008 EG-06 40 50 0 10 0 0 0 10 90 10

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 12 20 26 23 14 2 3 39 33 1660
2018 EG-01 5 10 19 10 33 10 14 56 19 21
2018 EG-02 7 11 16 31 26 5 4 63 20 95
2018 EG-03 11 22 26 22 13 3 2 38 34 618
2018 EG-04 13 19 27 23 14 1 3 39 34 698
2018 EG-05 13 24 33 20 7 0 2 28 38 180
2017 EG 11 17 26 23 16 3 5 42 31 1753
2017 EG-01 5 0 16 11 47 11 11 73 7 19
2017 EG-02 8 12 17 16 26 5 15 54 25 109
2017 EG-03 14 19 26 22 13 2 4 38 35 649
2017 EG-04 10 16 26 25 17 3 4 45 27 766
2017 EG-05 12 22 32 24 8 1 2 33 34 189
2017 EG-06 10 10 20 20 40 0 0 60 20 10
2014 EG 9 16 26 28 16 2 3 46 26 2021
2014 EG-01 11 11 22 22 28 6 0 53 24 18
2014 EG-02 5 10 18 27 26 6 9 61 17 82
2014 EG-03 9 17 25 28 14 2 4 45 28 791
2014 EG-04 8 15 26 29 17 2 3 49 24 890
2014 EG-05 12 17 31 23 13 1 3 37 30 222
2014 EG-06 0 17 33 17 25 0 8 45 18 12
2011 EG 9 17 26 24 18 3 4 45 28 1998
2011 EG-01 8 15 38 15 15 0 8 33 25 13
2011 EG-02 4 11 20 27 22 11 5 59 17 131
2011 EG-03 9 16 25 24 18 3 5 45 27 745
2011 EG-04 9 17 26 25 17 2 3 45 28 848
2011 EG-05 11 22 31 19 14 0 2 34 34 231
2011 EG-06 7 20 20 13 40 0 0 53 27 15
2008 EG 12 19 26 23 12 3 5 38 34 1295
2008 EG-01 0 6 12 35 29 12 6 79 7 17
2008 EG-02 5 9 20 22 28 4 11 59 17 95
2008 EG-03 13 15 26 23 13 3 6 40 31 471
2008 EG-04 10 23 28 24 9 2 4 35 35 541
2008 EG-05 23 23 24 22 7 0 1 29 47 150
2008 EG-06 20 30 0 40 0 0 10 44 56 10

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 9 25 33 18 10 3 2 30 36 1659
2018 EG-01 10 0 19 24 24 14 10 63 13 21
2018 EG-02 4 12 9 28 33 9 6 71 19 94
2018 EG-03 8 23 34 18 10 3 3 30 34 615
2018 EG-04 11 27 32 18 9 2 1 28 39 700
2018 EG-05 9 30 44 12 4 1 1 16 40 181
2017 EG 12 20 32 17 10 4 4 30 36 1743
2017 EG-01 6 22 28 22 11 0 11 38 31 18
2017 EG-02 5 8 17 26 29 4 11 65 15 108
2017 EG-03 12 20 33 16 10 4 5 29 35 646
2017 EG-04 13 21 32 16 9 5 3 28 37 764
2017 EG-05 15 23 35 18 6 1 2 25 39 186
2017 EG-06 40 30 10 20 0 0 0 20 70 10
2014 EG 10 21 33 20 8 5 3 30 34 2022
2014 EG-01 6 11 22 33 11 11 6 53 20 18
2014 EG-02 5 11 17 26 27 10 5 61 19 82
2014 EG-03 8 20 32 20 8 6 5 32 32 791
2014 EG-04 11 21 35 19 8 4 3 29 34 891
2014 EG-05 16 26 34 17 4 2 2 21 43 222
2014 EG-06 8 58 33 0 0 0 0 0 67 12
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 14 35 20 16 12 2 2 51 28 1670
2018 EG-01 33 29 5 5 5 14 10 81 13 21
2018 EG-02 24 43 10 13 7 1 2 69 20 96
2018 EG-03 14 34 20 14 14 2 1 49 30 621
2018 EG-04 13 32 22 18 12 3 1 46 31 704
2018 EG-05 12 48 19 13 3 2 3 62 17 181
2017 EG 18 32 19 15 12 3 2 53 28 1756
2017 EG-01 32 37 21 0 0 0 11 76 0 19
2017 EG-02 34 27 10 10 10 7 2 67 22 109
2017 EG-03 17 30 21 16 13 2 1 48 30 650
2017 EG-04 16 31 19 15 12 4 2 51 29 766
2017 EG-05 20 45 12 13 6 1 3 68 20 189
2017 EG-06 10 20 40 10 10 10 0 33 22 10
2014 EG 21 35 15 14 11 2 1 58 27 2024
2014 EG-01 28 44 11 11 6 0 0 72 17 18
2014 EG-02 33 30 12 15 7 2 0 65 23 82
2014 EG-03 20 35 15 15 13 1 1 56 28 791
2014 EG-04 22 31 16 15 11 4 1 55 28 893
2014 EG-05 21 49 11 9 9 1 1 71 18 222
2014 EG-06 25 50 17 8 0 0 0 75 8 12

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 30 36 11 13 9 0 0 66 23 1666
2018 EG-01 71 24 0 0 5 0 0 95 5 21
2018 EG-02 37 34 8 11 9 0 1 71 20 95
2018 EG-03 28 34 12 15 10 0 0 62 26 621
2018 EG-04 28 36 12 13 11 1 0 64 24 701
2018 EG-05 39 42 10 7 2 1 0 82 8 181
2017 EG 31 35 11 13 8 1 0 67 22 1754
2017 EG-01 37 42 11 5 0 5 0 83 6 19
2017 EG-02 41 33 8 9 7 1 0 75 17 108
2017 EG-03 26 35 15 13 10 0 0 62 24 650
2017 EG-04 31 35 10 15 8 0 0 67 23 765
2017 EG-05 45 34 8 9 3 1 0 79 13 189
2017 EG-06 20 50 10 10 10 0 0 70 20 10
2014 EG 36 32 10 12 10 1 0 68 22 2024
2014 EG-01 56 22 0 11 11 0 0 78 22 18
2014 EG-02 50 27 5 10 7 1 0 78 17 82
2014 EG-03 31 33 11 13 11 1 0 65 25 790
2014 EG-04 36 30 9 14 10 1 0 67 24 894
2014 EG-05 45 37 8 5 4 0 1 83 10 222
2014 EG-06 25 33 25 17 0 0 0 58 17 12

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 9 22 22 20 18 7 2 34 42 1673
2018 EG-01 24 19 14 5 5 29 5 64 14 21
2018 EG-02 26 19 20 16 9 6 4 50 28 96
2018 EG-03 8 23 23 21 18 5 2 33 42 623
2018 EG-04 6 19 22 21 22 9 1 28 48 704
2018 EG-05 10 34 23 22 8 3 0 45 31 182
2017 EG 7 18 19 24 20 10 2 29 50 1752
2017 EG-01 11 37 16 11 0 21 5 64 14 19
2017 EG-02 18 17 14 26 6 17 2 44 39 108
2017 EG-03 6 17 20 26 22 7 2 25 53 648
2017 EG-04 5 15 19 25 22 12 1 23 55 766
2017 EG-05 9 37 19 15 14 3 2 49 31 188
2017 EG-06 20 20 20 20 10 10 0 44 33 10
2014 EG 6 22 21 22 18 9 1 31 45 2027
2014 EG-01 17 11 11 28 17 17 0 33 53 18
2014 EG-02 11 26 11 16 13 21 2 48 38 82
2014 EG-03 6 20 22 23 20 8 1 29 47 793
2014 EG-04 5 18 22 23 19 12 1 27 48 894
2014 EG-05 9 40 14 20 12 3 2 51 34 222
2014 EG-06 8 42 8 17 17 0 8 55 36 12

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 33 42 11 9 5 0 0 75 14 1667
2018 EG-01 76 14 5 0 5 0 0 90 5 21
2018 EG-02 46 34 7 8 3 0 1 81 11 97
2018 EG-03 30 40 15 11 4 0 0 71 15 620
2018 EG-04 32 42 11 8 6 0 0 75 14 701
2018 EG-05 32 55 4 7 1 0 0 87 8 182
2017 EG 28 44 12 12 5 0 0 72 17 1749
2017 EG-01 42 47 11 0 0 0 0 89 0 19
2017 EG-02 42 37 5 13 2 0 0 79 15 108
2017 EG-03 24 43 14 13 5 0 0 67 19 648
2017 EG-04 28 46 11 10 5 0 0 73 15 764
2017 EG-05 35 42 7 12 5 0 0 77 16 187
2017 EG-06 20 30 30 10 10 0 0 50 20 10
2014 EG 30 45 11 9 5 0 0 74 14 2025
2014 EG-01 50 33 6 11 0 0 0 83 11 18
2014 EG-02 41 44 5 5 4 0 1 86 9 82
2014 EG-03 26 43 13 12 6 0 0 69 18 791
2014 EG-04 31 45 11 8 5 0 0 76 13 894
2014 EG-05 30 52 9 6 4 0 0 82 9 222
2014 EG-06 25 50 17 8 0 0 0 75 8 12

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 24 45 18 8 4 1 0 69 12 1673
2018 EG-01 62 33 0 5 0 0 0 95 5 21
2018 EG-02 36 36 16 7 2 1 1 74 10 96
2018 EG-03 22 44 19 9 6 1 0 66 14 622
2018 EG-04 22 46 18 8 4 1 0 69 12 705
2018 EG-05 26 49 15 7 2 1 0 76 9 182
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 29 41 13 10 6 0 0 70 17 1668
2018 EG-01 25 55 10 5 5 0 0 80 10 20
2018 EG-02 45 33 11 8 3 0 0 78 12 95
2018 EG-03 28 42 13 11 7 0 0 69 17 618
2018 EG-04 30 38 14 11 7 0 0 69 17 706
2018 EG-05 23 48 10 10 7 1 1 72 17 181
2017 EG 30 38 14 12 6 0 0 68 18 1756
2017 EG-01 16 47 26 5 0 0 5 67 6 19
2017 EG-02 48 26 9 11 5 1 0 75 16 109
2017 EG-03 27 38 15 14 6 0 0 65 20 650
2017 EG-04 30 39 13 11 7 0 0 70 18 766
2017 EG-05 31 41 15 8 6 0 0 72 14 189
2017 EG-06 20 40 10 20 10 0 0 60 30 10
2014 EG 31 37 14 11 7 0 0 68 17 2026
2014 EG-01 44 11 17 17 11 0 0 56 28 18
2014 EG-02 44 34 11 7 2 0 1 79 10 82
2014 EG-03 28 37 16 12 7 0 0 64 19 793
2014 EG-04 32 38 13 9 7 0 0 71 16 893
2014 EG-05 29 41 11 12 7 0 0 71 18 222
2014 EG-06 33 42 17 8 0 0 0 75 8 12
2011 EG 29 39 13 12 7 0 0 68 18 2000
2011 EG-01 23 54 8 8 8 0 0 77 15 13
2011 EG-02 39 38 10 8 5 0 0 78 12 130
2011 EG-03 28 37 16 12 8 1 0 65 19 744
2011 EG-04 28 39 12 13 7 0 0 67 20 852
2011 EG-05 28 48 13 9 3 0 0 76 12 231
2011 EG-06 33 40 7 13 7 0 0 73 20 15
2008 EG 25 37 14 11 12 0 1 63 23 1297
2008 EG-01 35 24 18 12 12 0 0 59 24 17
2008 EG-02 31 38 14 5 12 0 1 69 17 95
2008 EG-03 25 40 12 12 11 0 1 65 23 473
2008 EG-04 23 35 16 13 12 1 0 58 25 541
2008 EG-05 30 37 12 8 13 1 0 67 21 150
2008 EG-06 20 30 10 10 30 0 0 50 40 10

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 35 35 15 8 5 1 0 71 13 1667
2018 EG-01 50 30 10 10 0 0 0 80 10 20
2018 EG-02 48 34 13 2 2 1 0 83 4 95
2018 EG-03 34 34 17 8 6 1 0 69 14 618
2018 EG-04 35 34 15 9 6 2 0 71 14 705
2018 EG-05 30 42 16 6 4 2 0 73 10 182
2017 EG 36 35 13 9 6 2 0 72 15 1752
2017 EG-01 58 26 0 0 0 11 5 100 0 19
2017 EG-02 52 23 11 7 4 2 1 77 11 109
2017 EG-03 33 34 15 10 7 1 0 67 18 648
2017 EG-04 36 36 12 8 6 2 0 74 14 765
2017 EG-05 33 43 9 8 5 2 0 78 13 189
2017 EG-06 30 30 30 0 10 0 0 60 10 10
2014 EG 38 33 13 9 6 1 0 72 15 2027
2014 EG-01 39 33 6 22 0 0 0 72 22 18
2014 EG-02 51 22 11 13 1 0 1 74 15 82
2014 EG-03 35 32 15 9 6 2 0 69 16 793
2014 EG-04 39 33 12 9 6 1 0 73 15 894
2014 EG-05 37 37 12 9 4 0 0 74 14 222
2014 EG-06 17 58 8 0 8 0 8 82 9 12
2011 EG 35 34 13 9 6 2 0 71 16 1999
2011 EG-01 54 38 0 0 0 8 0 100 0 13
2011 EG-02 48 28 8 7 5 3 2 79 12 130
2011 EG-03 32 34 13 9 9 3 0 68 18 744
2011 EG-04 34 34 14 11 5 2 0 70 16 851
2011 EG-05 39 37 13 9 1 0 0 77 10 231
2011 EG-06 27 40 33 0 0 0 0 67 0 15
2008 EG 32 32 14 10 10 2 0 65 21 1297
2008 EG-01 47 24 18 6 0 6 0 75 6 17
2008 EG-02 39 32 12 13 5 0 0 71 18 95
2008 EG-03 30 34 15 9 10 2 1 66 19 473
2008 EG-04 30 32 12 13 11 3 0 63 24 541
2008 EG-05 37 30 14 9 9 1 0 68 18 150
2008 EG-06 50 20 10 0 20 0 0 70 20 10

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 33 38 12 11 5 0 0 71 16 1665
2018 EG-01 35 50 5 10 0 0 0 85 10 20
2018 EG-02 51 28 6 11 2 0 1 80 14 96
2018 EG-03 33 36 14 11 6 0 0 69 17 615
2018 EG-04 32 39 11 11 6 1 0 71 17 704
2018 EG-05 29 46 12 8 4 1 0 75 13 182
2017 EG 33 37 12 11 6 0 0 71 17 1752
2017 EG-01 42 42 5 5 0 5 0 89 6 19
2017 EG-02 51 23 14 7 5 1 0 74 12 109
2017 EG-03 31 36 12 13 8 0 0 67 21 649
2017 EG-04 34 37 14 10 5 0 0 71 16 764
2017 EG-05 31 49 8 7 5 0 0 80 12 188
2017 EG-06 30 50 10 0 10 0 0 80 10 10
2014 EG 36 36 11 10 6 1 0 73 16 2027
2014 EG-01 50 28 11 11 0 0 0 78 11 18
2014 EG-02 45 29 9 11 4 1 1 76 15 82
2014 EG-03 32 38 12 9 7 1 0 71 17 793
2014 EG-04 38 34 11 10 6 0 0 73 16 894
2014 EG-05 36 40 9 8 6 0 0 77 14 222
2014 EG-06 8 75 0 17 0 0 0 83 17 12
2011 EG 34 36 13 10 6 1 0 70 16 1995
2011 EG-01 46 23 0 15 15 0 0 69 31 13
2011 EG-02 47 32 9 8 4 1 0 79 12 130
2011 EG-03 32 33 15 10 9 1 0 66 19 742
2011 EG-04 33 38 13 10 5 1 0 71 16 849
2011 EG-05 37 39 11 8 3 0 0 77 11 231
2011 EG-06 27 20 27 20 7 0 0 47 27 15
2008 EG 30 33 13 14 10 1 0 63 24 1293
2008 EG-01 38 38 6 19 0 0 0 75 19 16
2008 EG-02 38 29 14 7 12 0 0 67 19 95
2008 EG-03 29 36 10 14 10 0 0 65 25 471
2008 EG-04 27 32 15 15 10 1 0 60 25 541
2008 EG-05 37 32 11 11 9 1 0 70 20 149
2008 EG-06 30 50 0 0 20 0 0 80 20 10

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 42 33 13 6 6 1 0 76 11 1663
2018 EG-01 65 30 5 0 0 0 0 95 0 20
2018 EG-02 60 25 11 2 2 0 0 85 4 95
2018 EG-03 40 31 14 7 6 1 0 72 13 616
2018 EG-04 42 33 13 5 6 1 0 75 12 703
2018 EG-05 37 42 13 3 4 1 0 79 7 181
2017 EG 43 29 13 6 7 2 0 74 13 1755
2017 EG-01 58 32 11 0 0 0 0 89 0 19
2017 EG-02 58 20 12 4 5 2 0 79 8 109
2017 EG-03 38 30 15 7 8 2 0 69 15 650
2017 EG-04 44 29 11 6 7 2 1 76 13 765
2017 EG-05 42 35 9 7 5 1 0 78 13 189
2017 EG-06 50 10 20 10 0 10 0 67 11 10

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 36 33 14 9 7 0 0 70 16 1665
2018 EG-01 50 45 0 0 5 0 0 95 5 20
2018 EG-02 53 27 9 6 4 0 0 80 11 95
2018 EG-03 33 35 15 10 7 0 0 68 17 615
2018 EG-04 38 31 15 8 8 0 0 69 16 705
2018 EG-05 31 40 13 10 5 1 0 71 16 182
2017 EG 39 31 14 9 8 0 0 70 16 1752
2017 EG-01 47 26 21 0 0 5 0 78 0 19
2017 EG-02 59 20 11 5 5 0 0 79 10 109
2017 EG-03 33 33 14 10 9 0 0 66 20 648
2017 EG-04 41 30 13 8 7 0 0 71 16 764
2017 EG-05 39 34 14 7 6 0 0 73 13 189
2017 EG-06 30 40 20 10 0 0 0 70 10 10
2014 EG 38 33 13 8 7 0 0 71 15 2025
2014 EG-01 44 33 6 17 0 0 0 78 17 18
2014 EG-02 48 29 9 6 6 0 2 79 13 82
2014 EG-03 34 33 15 8 9 1 0 68 17 792
2014 EG-04 40 32 13 7 7 0 0 73 15 893
2014 EG-05 42 34 11 8 5 0 0 76 13 222
2014 EG-06 33 42 0 17 0 0 8 82 18 12
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 14 43 24 8 5 3 3 60 14 157
2018 EG-05 15 41 25 8 5 3 3 60 14 146
2017 EG 22 35 18 12 8 3 2 60 21 166
2017 EG-05 22 37 19 11 7 2 2 61 19 149
2014 EG 23 41 21 8 5 2 1 65 13 192
2014 EG-05 24 40 21 8 5 1 1 65 14 172

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 18 29 22 12 10 9 0 52 24 1673
2018 EG-01 48 43 0 5 0 5 0 95 5 21
2018 EG-02 41 29 9 5 6 8 1 77 13 96
2018 EG-03 16 28 25 12 9 10 0 49 23 621
2018 EG-04 15 28 23 13 11 10 0 47 27 707
2018 EG-05 24 34 17 9 9 6 0 62 20 180
2017 EG 19 28 21 13 9 10 0 52 25 1755
2017 EG-01 26 63 5 0 0 0 5 94 0 19
2017 EG-02 37 25 16 8 5 8 1 68 14 108
2017 EG-03 16 27 23 14 11 9 0 48 27 649
2017 EG-04 16 27 22 14 9 12 0 48 27 767
2017 EG-05 27 33 13 11 9 6 1 65 22 189
2017 EG-06 30 20 40 10 0 0 0 50 10 10
2014 EG 18 33 19 11 9 10 0 56 22 2026
2014 EG-01 44 22 6 6 6 17 0 80 13 18
2014 EG-02 35 29 9 7 7 12 0 74 17 82
2014 EG-03 14 32 22 12 9 11 1 52 23 792
2014 EG-04 17 33 18 11 9 11 0 57 22 894
2014 EG-05 25 35 18 6 9 6 0 64 17 222
2014 EG-06 8 25 25 25 17 0 0 33 42 12
2011 EG 18 31 19 14 11 8 0 53 27 2003
2011 EG-01 23 46 15 8 0 8 0 75 8 13
2011 EG-02 32 29 21 6 5 4 2 65 12 131
2011 EG-03 15 27 19 15 14 10 0 47 32 747
2011 EG-04 17 32 18 13 11 8 0 54 26 851
2011 EG-05 19 36 16 15 9 5 0 59 25 231
2011 EG-06 13 13 33 13 20 7 0 29 36 15

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 16 27 24 17 13 3 0 44 31 1671
2018 EG-01 57 33 5 5 0 0 0 90 5 21
2018 EG-02 38 30 16 8 6 2 0 69 15 96
2018 EG-03 15 26 25 17 13 4 0 42 31 618
2018 EG-04 12 26 25 19 15 3 0 39 35 707
2018 EG-05 17 34 22 15 12 0 0 51 27 181
2017 EG 15 28 21 18 14 3 0 45 33 1755
2017 EG-01 32 47 16 0 0 0 5 83 0 19
2017 EG-02 35 31 13 11 6 3 1 69 18 109
2017 EG-03 13 26 23 17 17 4 0 41 36 649
2017 EG-04 12 28 22 20 14 4 0 42 35 766
2017 EG-05 21 33 16 17 12 2 1 54 30 189
2017 EG-06 20 50 20 10 0 0 0 70 10 10
2014 EG 15 31 23 16 12 3 0 47 29 2026
2014 EG-01 39 28 6 11 11 6 0 71 24 18
2014 EG-02 34 27 13 12 9 5 0 64 22 82
2014 EG-03 11 29 28 16 12 3 0 42 29 793
2014 EG-04 14 33 21 18 11 3 0 48 30 893
2014 EG-05 19 36 22 10 11 2 0 56 22 222
2014 EG-06 8 33 17 33 8 0 0 42 42 12
2011 EG 13 29 22 17 16 3 0 44 34 1999
2011 EG-01 23 31 23 8 15 0 0 54 23 13
2011 EG-02 29 35 17 11 7 2 0 65 18 131
2011 EG-03 13 26 23 17 19 2 1 40 36 745
2011 EG-04 12 30 22 17 15 3 0 44 33 849
2011 EG-05 11 29 24 21 11 3 0 42 33 231
2011 EG-06 0 13 27 20 40 0 0 13 60 15
2008 EG 15 29 20 17 17 3 0 45 34 1296
2008 EG-01 29 47 6 12 0 6 0 81 13 17
2008 EG-02 24 32 20 14 7 3 0 58 22 95
2008 EG-03 14 29 22 15 18 3 0 44 34 473
2008 EG-04 12 28 20 18 19 3 0 42 38 541
2008 EG-05 21 29 15 21 11 2 0 51 33 149
2008 EG-06 0 20 30 20 30 0 0 20 50 10

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 11 24 26 20 13 6 0 38 35 1666
2018 EG-01 40 45 5 5 0 5 0 89 5 20
2018 EG-02 31 31 16 10 6 5 0 65 17 97
2018 EG-03 10 24 27 21 13 5 0 35 36 618
2018 EG-04 9 22 26 21 15 7 0 34 39 704
2018 EG-05 12 23 30 22 11 3 0 36 33 179
2017 EG 11 24 22 21 14 6 0 38 38 1755
2017 EG-01 21 42 21 11 0 5 0 67 11 19
2017 EG-02 24 28 16 9 9 13 1 61 21 109
2017 EG-03 10 20 27 21 16 5 0 32 39 649
2017 EG-04 9 24 22 23 15 7 0 36 40 767
2017 EG-05 14 34 14 21 14 3 1 50 36 188
2017 EG-06 20 30 10 30 10 0 0 50 40 10
2014 EG 10 27 25 19 13 6 0 39 34 2024
2014 EG-01 17 28 17 28 0 11 0 50 31 18
2014 EG-02 28 29 6 17 11 9 0 63 31 82
2014 EG-03 9 24 29 19 13 7 0 35 34 791
2014 EG-04 10 26 25 20 13 6 0 38 36 893
2014 EG-05 11 36 22 16 12 3 0 49 29 222
2014 EG-06 0 33 25 33 8 0 0 33 42 12
2011 EG 9 25 23 22 14 7 0 37 38 1995
2011 EG-01 15 38 31 8 8 0 0 54 15 13
2011 EG-02 21 30 21 14 7 8 0 55 22 131
2011 EG-03 8 24 24 21 15 7 0 35 39 743
2011 EG-04 8 26 22 22 14 7 0 37 40 848
2011 EG-05 7 25 25 28 10 6 0 34 40 230
2011 EG-06 0 7 27 40 27 0 0 7 67 15
2008 EG 7 27 22 23 16 5 0 36 41 1297
2008 EG-01 12 65 0 6 6 12 0 87 13 17
2008 EG-02 12 34 19 17 9 8 1 50 29 95
2008 EG-03 7 28 23 21 16 5 0 36 39 473
2008 EG-04 6 25 24 25 16 5 0 32 43 541
2008 EG-05 9 25 17 34 14 1 0 34 49 150
2008 EG-06 0 10 20 20 50 0 0 10 70 10

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 12 25 24 19 16 3 0 39 36 1670
2018 EG-01 38 43 5 10 0 5 0 85 10 21
2018 EG-02 34 29 15 7 13 2 0 65 20 96
2018 EG-03 11 25 24 20 16 2 0 38 37 620
2018 EG-04 9 23 27 20 18 3 0 33 39 705
2018 EG-05 9 33 23 22 9 2 0 44 32 180
2017 EG 12 27 22 21 14 4 0 40 37 1753
2017 EG-01 21 53 16 5 0 5 0 78 6 19
2017 EG-02 26 28 16 14 6 8 1 60 22 109
2017 EG-03 12 22 20 23 18 4 0 36 43 648
2017 EG-04 9 27 24 21 14 5 0 38 37 765
2017 EG-05 13 38 18 15 13 2 1 52 29 189
2017 EG-06 30 20 30 20 0 0 0 50 20 10
2014 EG 11 32 21 19 13 4 0 45 33 2024
2014 EG-01 11 33 11 28 6 11 0 50 38 18
2014 EG-02 27 32 11 12 12 6 0 62 26 82
2014 EG-03 11 29 23 20 14 4 0 41 35 792
2014 EG-04 10 33 21 19 14 3 0 44 34 892
2014 EG-05 13 41 19 16 10 2 0 54 26 222
2014 EG-06 8 33 8 42 8 0 0 42 50 12
2011 EG 11 30 19 22 14 4 0 43 37 1995
2011 EG-01 0 46 8 31 15 0 0 46 46 13
2011 EG-02 26 30 18 17 8 2 0 57 25 131
2011 EG-03 10 30 20 20 16 5 0 42 37 742
2011 EG-04 10 31 18 24 14 3 0 42 40 849
2011 EG-05 11 29 23 23 10 2 0 41 35 230
2011 EG-06 0 27 13 20 40 0 0 27 60 15
2008 EG 10 31 20 21 15 3 0 42 38 1296
2008 EG-01 24 47 6 18 0 0 6 75 19 17
2008 EG-02 16 39 17 18 8 2 0 56 27 95
2008 EG-03 11 28 20 20 17 3 0 41 38 472
2008 EG-04 7 30 20 23 15 3 0 39 40 541
2008 EG-05 13 35 19 17 15 0 0 48 33 150
2008 EG-06 0 30 10 30 30 0 0 30 60 10
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 21 42 20 12 4 0 0 63 17 1668
2018 EG-01 35 50 10 5 0 0 0 85 5 20
2018 EG-02 53 27 7 9 3 0 0 80 13 95
2018