2018 Public Service Employee Survey Results for National Energy Board by Question 89. Are you a member of a visible minority group?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 29 45 12 10 4 0 0 73 14 49
2018 Non-visible minority 21 49 13 13 4 0 0 71 17 237
2017 Visible minority 27 41 9 7 16 0 0 68 23 44
2017 Non-visible minority 33 36 12 13 6 0 0 69 19 239
2014 Visible minority 40 35 12 9 5 0 0 74 14 43
2014 Non-visible minority 30 43 10 11 5 1 0 74 15 295
2011 Visible minority 42 31 11 9 7 0 0 73 16 45
2011 Non-visible minority 40 41 10 5 4 0 0 81 9 281
2008 Visible minority 34 37 11 13 5 0 0 71 18 38
2008 Non-visible minority 27 43 14 10 5 0 0 71 15 214

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 35 27 12 14 12 0 0 61 27 49
2018 Non-visible minority 38 40 11 8 3 0 0 79 10 236
2017 Visible minority 34 36 9 11 9 0 0 70 20 44
2017 Non-visible minority 44 37 5 10 3 0 0 82 13 241
2014 Visible minority 44 37 2 7 9 0 0 81 16 43
2014 Non-visible minority 45 39 7 8 2 0 0 84 10 295
2011 Visible minority 40 36 11 7 4 0 2 77 11 45
2011 Non-visible minority 51 37 7 3 2 0 0 88 5 280
2008 Visible minority 39 37 8 11 5 0 0 76 16 38
2008 Non-visible minority 43 38 7 10 2 0 0 81 12 214

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 33 37 8 16 6 0 0 69 22 49
2018 Non-visible minority 47 40 6 6 3 0 0 86 8 235
2017 Visible minority 34 34 16 7 9 0 0 68 16 44
2017 Non-visible minority 55 31 4 6 4 0 0 87 10 241
2014 Visible minority 47 30 7 2 14 0 0 77 16 43
2014 Non-visible minority 48 36 4 8 3 0 0 85 11 295
2011 Visible minority 53 27 9 4 4 0 2 82 9 45
2011 Non-visible minority 53 36 5 4 3 0 0 89 6 281
2008 Visible minority 45 37 11 5 3 0 0 82 8 38
2008 Non-visible minority 50 38 6 5 1 0 0 88 7 214

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 51 22 14 8 4 0 0 73 12 49
2018 Non-visible minority 42 39 9 6 4 0 0 81 10 238
2017 Visible minority 41 32 5 7 16 0 0 73 23 44
2017 Non-visible minority 49 31 5 9 6 0 0 80 15 240
2014 Visible minority 49 30 7 5 9 0 0 79 14 43
2014 Non-visible minority 43 39 7 8 2 0 0 82 11 295
2011 Visible minority 47 31 9 9 4 0 0 78 13 45
2011 Non-visible minority 43 42 7 6 2 0 0 85 8 280

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 27 33 18 16 6 0 0 59 22 49
2018 Non-visible minority 26 41 13 16 4 0 0 67 20 237
2017 Visible minority 28 44 5 16 7 0 0 72 23 43
2017 Non-visible minority 34 43 10 8 5 0 0 77 13 241
2014 Visible minority 37 47 5 5 7 0 0 84 12 43
2014 Non-visible minority 40 40 9 7 4 0 0 80 11 295
2011 Visible minority 33 44 13 4 4 0 0 78 9 45
2011 Non-visible minority 39 42 11 5 4 0 0 81 8 280
2008 Visible minority 39 24 21 13 3 0 0 63 16 38
2008 Non-visible minority 39 42 9 6 4 0 0 80 10 212

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 17 31 23 13 17 0 0 48 29 48
2018 Non-visible minority 24 36 14 16 10 0 0 60 26 238
2017 Visible minority 21 37 9 19 14 0 0 58 33 43
2017 Non-visible minority 25 40 12 15 7 0 0 66 22 241
2014 Visible minority 26 47 7 5 16 0 0 72 21 43
2014 Non-visible minority 27 45 12 11 4 0 0 72 15 294
2011 Visible minority 24 42 11 16 7 0 0 67 22 45
2011 Non-visible minority 27 43 13 12 5 1 0 70 17 280

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 37 20 12 8 0 0 59 20 49
2018 Non-visible minority 20 43 12 14 11 0 0 64 24 238
2017 Visible minority 21 47 9 16 7 0 0 67 23 43
2017 Non-visible minority 24 44 10 16 6 0 0 68 22 241

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 33 49 10 6 2 0 0 82 8 49
2018 Non-visible minority 36 43 9 9 3 0 0 79 12 238
2017 Visible minority 33 33 16 9 7 2 0 67 17 43
2017 Non-visible minority 36 41 10 8 5 1 0 78 13 241
2014 Visible minority 53 23 7 7 5 5 0 80 12 43
2014 Non-visible minority 48 38 8 4 2 0 0 86 7 295
2011 Visible minority 44 38 9 4 2 2 0 84 7 45
2011 Non-visible minority 51 36 9 2 2 0 0 87 4 280
2008 Visible minority 58 26 8 8 0 0 0 84 8 38
2008 Non-visible minority 50 37 5 5 3 0 0 87 8 212

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 19 38 17 19 8 0 0 56 27 48
2018 Non-visible minority 24 35 15 17 8 0 0 60 25 238
2017 Visible minority 23 37 12 9 16 2 0 62 26 43
2017 Non-visible minority 31 37 11 12 8 1 0 69 20 240

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 45 13 4 9 0 0 74 13 47
2018 Non-visible minority 41 38 14 6 1 0 0 79 8 236
2017 Visible minority 61 30 2 5 2 0 0 91 7 44
2017 Non-visible minority 52 34 10 2 2 0 0 86 4 241
2014 Visible minority 70 19 9 0 0 2 0 90 0 43
2014 Non-visible minority 60 29 5 3 2 0 0 89 6 294
2011 Visible minority 58 29 7 4 0 2 0 89 5 45
2011 Non-visible minority 57 32 6 3 2 0 0 90 5 281

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 20 35 27 10 8 0 0 55 18 49
2018 Non-visible minority 23 40 16 14 7 0 0 63 21 237
2017 Visible minority 16 50 9 18 7 0 0 66 25 44
2017 Non-visible minority 30 44 8 12 6 0 0 74 18 241
2014 Visible minority 33 37 9 9 12 0 0 70 21 43
2014 Non-visible minority 26 48 10 12 4 0 0 74 16 295
2011 Visible minority 40 36 9 4 11 0 0 76 16 45
2011 Non-visible minority 36 43 7 10 4 0 0 80 13 281

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 21 42 15 10 13 0 0 63 23 48
2018 Non-visible minority 30 34 17 13 6 0 0 64 19 237
2017 Visible minority 27 39 11 16 7 0 0 66 23 44
2017 Non-visible minority 33 40 10 13 4 0 0 74 16 241
2014 Visible minority 37 28 14 9 9 2 0 67 19 43
2014 Non-visible minority 34 41 11 10 4 0 0 75 14 294

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 20 31 29 8 12 0 0 51 20 49
2018 Non-visible minority 23 39 21 11 6 0 0 62 18 236
2017 Visible minority 25 34 11 14 14 2 0 60 28 44
2017 Non-visible minority 29 44 10 11 6 0 0 73 17 241
2014 Visible minority 42 33 9 7 9 0 0 74 16 43
2014 Non-visible minority 35 44 10 6 4 0 0 80 10 295
2011 Visible minority 45 32 14 7 2 0 0 77 9 44
2011 Non-visible minority 41 44 7 6 1 0 0 85 8 281

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 43 14 8 12 0 0 65 20 49
2018 Non-visible minority 27 44 15 11 2 0 0 71 14 237
2017 Visible minority 28 40 16 12 5 0 0 67 16 43
2017 Non-visible minority 39 41 10 7 3 0 0 80 10 239
2014 Visible minority 51 30 7 2 7 2 0 83 10 43
2014 Non-visible minority 44 39 7 6 3 0 0 83 10 295
2011 Visible minority 47 33 9 9 2 0 0 80 11 45
2011 Non-visible minority 47 40 8 4 1 0 0 87 5 280
2008 Visible minority 47 39 8 5 0 0 0 87 5 38
2008 Non-visible minority 49 36 6 7 2 0 0 85 8 212

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 24 59 12 0 4 0 0 84 4 49
2018 Non-visible minority 27 36 20 9 8 0 0 63 17 238
2017 Visible minority 30 34 20 9 7 0 0 64 16 44
2017 Non-visible minority 29 36 20 8 6 0 0 65 15 239
2014 Visible minority 19 51 19 5 5 2 0 71 10 43
2014 Non-visible minority 16 40 27 11 5 0 0 56 17 295
2011 Visible minority 27 42 27 2 2 0 0 69 4 45
2011 Non-visible minority 19 37 28 10 6 0 0 56 16 281
2008 Visible minority 34 39 16 8 0 0 3 76 8 38
2008 Non-visible minority 16 36 30 12 6 0 0 52 18 214

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 13 33 33 17 2 2 0 19 47 48
2018 Non-visible minority 17 30 37 12 4 0 0 16 47 238
2017 Visible minority 11 30 34 16 5 2 2 21 43 44
2017 Non-visible minority 21 29 28 14 8 0 0 22 50 241
2014 Visible minority 7 14 43 19 14 2 0 34 22 42
2014 Non-visible minority 6 17 39 24 12 1 1 37 24 295
2011 Visible minority 11 18 36 22 7 0 7 31 31 45
2011 Non-visible minority 10 28 36 16 8 1 2 24 39 280
2008 Visible minority 8 27 24 38 0 0 3 39 36 37
2008 Non-visible minority 12 21 35 20 11 0 1 32 33 214

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 17 33 23 19 4 0 4 24 52 48
2018 Non-visible minority 22 23 30 17 6 1 0 24 45 236
2017 Visible minority 16 19 37 16 7 0 5 24 37 43
2017 Non-visible minority 22 27 22 15 12 1 0 28 50 241
2014 Visible minority 7 12 24 26 21 7 2 53 21 42
2014 Non-visible minority 4 14 27 35 19 1 1 54 18 295
2011 Visible minority 2 30 9 30 16 7 7 53 37 44
2011 Non-visible minority 9 20 25 24 18 0 3 44 30 280
2008 Visible minority 8 8 24 38 11 0 11 55 18 37
2008 Non-visible minority 9 14 26 24 23 1 2 49 24 214

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 25 23 29 17 4 0 2 21 49 48
2018 Non-visible minority 27 33 23 13 3 0 0 16 60 237
2017 Visible minority 24 29 33 5 7 0 2 12 54 42
2017 Non-visible minority 27 26 27 13 5 2 1 18 54 241
2014 Visible minority 19 21 29 21 7 2 0 29 41 42
2014 Non-visible minority 16 23 38 16 6 0 2 22 40 295
2011 Visible minority 20 20 29 9 18 4 0 28 42 45
2011 Non-visible minority 19 23 35 12 10 0 1 22 42 281
2008 Visible minority 8 19 27 30 11 0 5 43 29 37
2008 Non-visible minority 10 15 36 22 14 1 2 37 26 214

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 9 17 30 36 6 0 2 43 26 47
2018 Non-visible minority 11 16 40 27 6 0 0 33 27 234
2017 Visible minority 16 12 44 16 5 2 5 23 30 43
2017 Non-visible minority 8 21 37 19 13 1 0 32 30 241
2014 Visible minority 5 10 34 32 17 2 0 50 15 41
2014 Non-visible minority 4 14 39 32 9 1 1 42 19 293
2011 Visible minority 7 11 31 27 20 0 4 49 19 45
2011 Non-visible minority 8 15 40 24 11 0 1 36 24 278
2008 Visible minority 0 8 30 43 14 0 5 60 9 37
2008 Non-visible minority 9 11 38 26 14 0 1 40 20 213

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 25 27 21 15 6 2 4 22 56 48
2018 Non-visible minority 22 24 32 17 3 0 1 21 47 237
2017 Visible minority 26 23 26 16 5 2 2 22 51 43
2017 Non-visible minority 23 23 25 13 12 2 1 26 48 241
2014 Visible minority 10 17 26 31 14 2 0 46 27 42
2014 Non-visible minority 11 25 33 20 8 2 1 29 37 295
2011 Visible minority 16 22 16 20 13 9 4 38 44 45
2011 Non-visible minority 12 29 31 16 10 0 2 27 42 280
2008 Visible minority 8 14 32 32 5 3 5 41 24 37
2008 Non-visible minority 9 22 34 17 14 1 3 32 33 214

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 6 27 33 21 6 2 4 29 36 48
2018 Non-visible minority 8 13 33 34 9 2 0 44 22 236
2017 Visible minority 7 14 40 23 9 5 2 35 23 43
2017 Non-visible minority 10 15 28 25 19 1 1 46 26 241
2014 Visible minority 7 7 29 36 10 7 5 51 16 42
2014 Non-visible minority 10 19 34 24 8 3 2 34 30 295
2011 Visible minority 13 20 22 20 11 9 4 36 38 45
2011 Non-visible minority 10 23 33 20 10 1 3 31 35 280
2008 Visible minority 13 24 29 24 3 3 5 29 40 38
2008 Non-visible minority 15 28 30 14 8 4 1 23 45 214

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 19 27 35 13 2 2 2 15 48 48
2018 Non-visible minority 22 30 34 11 2 1 0 13 52 236
2017 Visible minority 12 23 42 9 9 2 2 20 37 43
2017 Non-visible minority 18 25 34 13 10 0 0 23 43 241
2014 Visible minority 14 21 33 12 14 5 0 28 38 42
2014 Non-visible minority 16 26 35 16 4 1 1 21 43 295
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 13 23 23 13 21 6 0 39 36 47
2018 Non-visible minority 14 33 19 17 13 3 1 49 31 237
2017 Visible minority 18 27 14 14 18 5 5 50 35 44
2017 Non-visible minority 22 35 16 16 5 5 1 61 22 239
2014 Visible minority 26 37 12 7 9 7 2 69 18 43
2014 Non-visible minority 28 35 12 11 6 5 3 69 17 294

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 28 11 21 13 0 0 55 34 47
2018 Non-visible minority 28 31 12 17 11 0 0 59 28 234
2017 Visible minority 32 27 14 11 16 0 0 59 27 44
2017 Non-visible minority 38 35 8 12 5 2 0 75 17 240
2014 Visible minority 30 37 7 16 5 5 0 71 22 43
2014 Non-visible minority 40 36 8 11 3 1 0 78 15 294

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 6 15 21 17 21 19 0 26 47 47
2018 Non-visible minority 5 15 22 25 19 11 3 23 51 237
2017 Visible minority 11 7 9 27 14 32 0 27 60 44
2017 Non-visible minority 11 22 18 23 12 14 1 38 41 241
2014 Visible minority 16 23 14 9 14 23 0 52 30 43
2014 Non-visible minority 13 27 16 20 11 12 1 46 35 294

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 36 17 13 2 0 0 68 15 47
2018 Non-visible minority 36 39 9 9 7 0 0 75 16 237
2017 Visible minority 34 41 9 5 11 0 0 75 16 44
2017 Non-visible minority 43 38 6 10 3 0 0 81 12 240
2014 Visible minority 49 40 7 2 2 0 0 88 5 43
2014 Non-visible minority 48 40 6 5 2 0 0 87 7 294

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 26 47 19 4 4 0 0 72 9 47
2018 Non-visible minority 31 45 13 7 5 0 0 76 11 237
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 35 12 10 4 2 0 73 15 49
2018 Non-visible minority 31 35 14 12 8 0 0 67 19 236
2017 Visible minority 39 30 14 5 11 2 0 70 16 44
2017 Non-visible minority 34 35 11 12 6 1 0 70 18 241
2014 Visible minority 42 33 5 7 9 5 0 78 17 43
2014 Non-visible minority 33 38 12 10 4 1 1 73 15 295
2011 Visible minority 31 38 16 7 4 4 0 72 12 45
2011 Non-visible minority 38 39 12 6 4 0 1 78 10 281
2008 Visible minority 24 37 21 5 8 5 0 64 14 38
2008 Non-visible minority 28 42 9 10 9 1 1 72 19 213

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 31 41 8 8 6 6 0 76 15 49
2018 Non-visible minority 45 31 11 5 6 0 0 77 12 236
2017 Visible minority 36 30 11 7 11 5 0 69 19 44
2017 Non-visible minority 47 29 11 6 5 2 0 78 11 241
2014 Visible minority 49 26 9 7 5 2 2 78 12 43
2014 Non-visible minority 47 28 13 7 2 2 1 77 10 295
2011 Visible minority 38 31 16 9 4 2 0 70 14 45
2011 Non-visible minority 46 28 9 9 3 4 1 78 13 281
2008 Visible minority 37 24 16 3 8 13 0 70 12 38
2008 Non-visible minority 38 29 12 9 7 5 0 71 16 213

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 33 12 14 2 2 0 71 17 49
2018 Non-visible minority 39 34 9 12 5 0 0 74 17 234
2017 Visible minority 39 39 14 2 7 0 0 77 9 44
2017 Non-visible minority 43 33 8 11 4 1 0 77 15 241
2014 Visible minority 47 35 5 5 7 2 0 83 12 43
2014 Non-visible minority 39 40 6 10 3 1 1 81 13 295
2011 Visible minority 40 31 16 9 2 2 0 73 11 45
2011 Non-visible minority 42 36 9 6 5 2 1 80 11 281
2008 Visible minority 32 34 18 3 11 3 0 68 14 38
2008 Non-visible minority 33 42 7 11 7 0 0 75 17 214

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 45 24 16 4 10 0 0 69 14 49
2018 Non-visible minority 50 29 9 6 5 0 0 80 11 236
2017 Visible minority 48 20 5 5 14 9 0 75 20 44
2017 Non-visible minority 57 23 9 5 6 1 0 81 10 241

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 38 35 10 8 6 2 0 74 15 48
2018 Non-visible minority 43 33 10 7 6 0 0 76 14 234
2017 Visible minority 43 27 11 2 14 0 2 72 16 44
2017 Non-visible minority 52 25 11 4 8 0 0 77 12 241
2014 Visible minority 51 23 9 5 12 0 0 74 16 43
2014 Non-visible minority 48 32 7 7 4 0 1 82 11 295
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Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 6 39 22 12 16 4 0 47 30 49
2018 Non-visible minority 14 34 19 19 12 3 0 48 32 238
2017 Visible minority 18 25 16 11 16 14 0 50 32 44
2017 Non-visible minority 16 31 15 22 12 4 0 49 35 241
2014 Visible minority 28 37 7 12 2 14 0 76 16 43
2014 Non-visible minority 25 42 14 10 4 4 0 70 15 294
2011 Visible minority 29 27 16 9 11 9 0 61 22 45
2011 Non-visible minority 21 37 17 13 9 3 0 60 23 281

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 6 35 24 14 20 0 0 41 35 49
2018 Non-visible minority 9 28 15 28 18 2 0 38 46 236
2017 Visible minority 16 18 23 25 16 2 0 35 42 44
2017 Non-visible minority 14 30 15 23 17 1 0 44 40 241
2014 Visible minority 28 37 14 12 5 5 0 68 17 43
2014 Non-visible minority 20 46 13 11 7 2 0 68 19 295
2011 Visible minority 31 24 18 13 9 4 0 58 23 45
2011 Non-visible minority 20 35 18 17 10 0 0 55 28 281
2008 Visible minority 29 32 18 5 16 0 0 61 21 38
2008 Non-visible minority 25 31 14 18 11 0 0 57 29 214

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 4 31 24 14 18 8 0 38 36 49
2018 Non-visible minority 6 23 21 26 22 3 0 29 49 238
2017 Visible minority 12 26 19 26 12 7 0 40 40 43
2017 Non-visible minority 13 23 17 24 18 4 0 38 44 241
2014 Visible minority 21 37 16 14 5 7 0 63 20 43
2014 Non-visible minority 16 39 17 16 7 6 0 58 24 294
2011 Visible minority 24 31 20 9 11 4 0 58 21 45
2011 Non-visible minority 11 38 18 20 10 3 0 51 30 281
2008 Visible minority 18 29 16 8 13 16 0 56 25 38
2008 Non-visible minority 11 40 14 24 9 2 0 52 34 213

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 4 43 16 16 18 2 0 48 35 49
2018 Non-visible minority 5 27 14 28 25 1 0 32 54 237
2017 Visible minority 9 39 14 16 16 7 0 51 34 44
2017 Non-visible minority 10 29 14 27 18 3 0 39 47 240
2014 Visible minority 28 21 28 9 7 7 0 53 18 43
2014 Non-visible minority 16 37 19 18 8 2 0 54 27 295
2011 Visible minority 20 38 13 13 13 2 0 59 27 45
2011 Non-visible minority 13 40 14 22 10 2 0 54 32 281
2008 Visible minority 18 45 8 5 16 3 5 69 23 38
2008 Non-visible minority 15 41 13 17 11 2 0 57 29 213
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 15 40 27 8 8 2 0 55 17 48
2018 Non-visible minority 11 41 14 25 8 0 0 53 33 238
2017 Visible minority 9 41 14 23 11 2 0 51 35 44
2017 Non-visible minority 18 32 18 20 10 1 0 51 31 241
2014 Visible minority 33 42 16 5 2 2 0 76 7 43
2014 Non-visible minority 29 47 13 8 4 0 0 76 12 295
2011 Visible minority 40 33 9 11 2 4 0 77 14 45
2011 Non-visible minority 34 43 16 5 1 1 0 77 6 280

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 15 44 21 10 10 0 0 58 21 48
2018 Non-visible minority 26 37 16 14 6 2 0 64 20 236
2017 Visible minority 30 36 14 9 11 0 0 66 20 44
2017 Non-visible minority 30 38 15 9 4 5 0 71 13 241
2014 Visible minority 33 37 14 14 0 2 0 71 14 43
2014 Non-visible minority 37 36 11 8 4 3 0 75 13 294
2011 Visible minority 33 29 13 4 2 16 2 76 8 45
2011 Non-visible minority 35 38 11 9 5 1 1 74 14 280
2008 Visible minority 39 29 16 5 5 5 0 72 11 38
2008 Non-visible minority 28 40 11 10 10 1 0 69 20 214

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 13 33 25 13 15 2 0 47 28 48
2018 Non-visible minority 17 37 20 18 8 0 0 54 26 236

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 10 24 18 12 24 8 2 39 41 49
2018 Non-visible minority 9 16 22 23 19 8 2 28 47 237
2017 Visible minority 11 25 9 11 25 16 2 44 44 44
2017 Non-visible minority 17 19 16 21 16 9 2 40 42 241
2014 Visible minority 21 23 5 14 19 14 5 54 40 43
2014 Non-visible minority 16 20 17 15 13 17 3 45 35 293
2011 Visible minority 16 11 20 16 11 22 4 36 36 45
2011 Non-visible minority 14 26 21 11 14 10 5 46 29 281

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 10 37 14 14 22 0 2 48 38 49
2018 Non-visible minority 11 33 24 19 11 0 0 45 31 238
2017 Visible minority 14 36 20 11 18 0 0 50 30 44
2017 Non-visible minority 22 36 17 16 8 2 0 59 24 241
2014 Visible minority 47 23 14 5 12 0 0 70 16 43
2014 Non-visible minority 28 39 11 13 6 2 0 69 20 295
2011 Visible minority 42 18 9 13 9 7 2 66 24 45
2011 Non-visible minority 33 40 12 11 3 0 0 73 14 281
2008 Visible minority 29 37 11 16 8 0 0 66 24 38
2008 Non-visible minority 30 41 11 12 5 1 0 72 17 213

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 6 29 16 16 31 0 2 35 48 49
2018 Non-visible minority 8 28 17 20 23 2 2 37 45 237
2017 Visible minority 9 20 18 20 27 2 2 31 50 44
2017 Non-visible minority 18 27 15 19 16 1 3 48 37 240
2014 Visible minority 28 30 7 14 19 2 0 60 33 43
2014 Non-visible minority 26 31 9 13 16 2 3 60 31 295
2011 Visible minority 29 20 4 24 20 0 2 50 45 45
2011 Non-visible minority 23 24 14 17 16 1 4 50 36 281
2008 Visible minority 18 32 8 21 16 3 3 53 39 38
2008 Non-visible minority 17 37 14 13 15 1 3 56 29 214

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 6 39 22 12 10 8 2 50 25 49
2018 Non-visible minority 14 38 25 17 5 1 0 53 21 237
2017 Visible minority 9 34 25 16 7 9 0 48 25 44
2017 Non-visible minority 23 44 16 10 4 2 0 69 15 240

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 27 35 14 12 10 2 0 63 23 49
2018 Non-visible minority 39 39 14 4 3 3 0 79 6 236
2017 Visible minority 25 36 16 2 14 5 2 66 17 44
2017 Non-visible minority 40 40 12 4 2 2 0 82 6 239
2014 Visible minority 40 35 9 7 5 5 0 78 12 43
2014 Non-visible minority 48 35 10 3 1 3 0 85 4 294

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 35 21 17 13 13 2 0 57 26 48
2018 Non-visible minority 33 41 14 7 4 1 0 75 11 234
2017 Visible minority 27 43 9 5 11 5 0 74 17 44
2017 Non-visible minority 36 42 12 7 3 0 0 78 10 241
2014 Visible minority 47 30 12 5 5 2 0 79 10 43
2014 Non-visible minority 43 40 7 7 2 1 0 84 9 295
2011 Visible minority 38 38 9 7 7 2 0 77 14 45
2011 Non-visible minority 40 35 14 7 1 2 0 77 8 281

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 31 8 12 8 0 0 71 20 49
2018 Non-visible minority 39 38 13 6 5 0 0 76 10 236
2017 Visible minority 41 32 14 5 9 0 0 73 14 44
2017 Non-visible minority 44 35 11 8 2 0 0 79 10 241
2014 Visible minority 51 28 12 2 7 0 0 79 9 43
2014 Non-visible minority 50 38 5 4 2 0 0 88 7 295
2011 Visible minority 47 27 20 2 4 0 0 73 7 45
2011 Non-visible minority 50 34 9 6 1 0 0 84 7 281
2008 Visible minority 55 21 8 5 11 0 0 76 16 38
2008 Non-visible minority 43 41 8 5 3 0 0 84 8 214

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 22 22 4 12 2 0 60 17 49
2018 Non-visible minority 25 34 20 16 5 0 0 59 21 235
2017 Visible minority 30 34 20 5 11 0 0 64 16 44
2017 Non-visible minority 31 35 17 11 4 1 0 67 16 241
2014 Visible minority 44 28 19 7 2 0 0 72 9 43
2014 Non-visible minority 43 40 8 5 3 1 0 84 8 295
2011 Visible minority 39 30 20 5 5 2 0 70 9 44
2011 Non-visible minority 40 37 13 6 4 0 0 77 10 279

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 24 37 18 6 12 2 0 63 19 49
2018 Non-visible minority 22 37 21 14 7 0 0 58 20 235
2017 Visible minority 35 23 28 5 9 0 0 58 14 43
2017 Non-visible minority 28 39 15 12 5 1 0 68 17 241
2014 Visible minority 40 35 19 2 5 0 0 74 7 43
2014 Non-visible minority 41 42 7 7 2 0 0 84 9 295
2011 Visible minority 43 27 16 11 2 0 0 70 14 44
2011 Non-visible minority 36 41 11 7 4 0 0 77 11 280
2008 Visible minority 53 24 11 3 11 0 0 76 13 38
2008 Non-visible minority 39 42 9 7 3 0 0 81 10 214

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 20 18 27 16 12 6 0 41 30 49
2018 Non-visible minority 27 24 23 13 11 3 0 52 24 235
2017 Visible minority 30 16 14 11 23 7 0 49 37 44
2017 Non-visible minority 35 25 15 15 6 4 2 63 22 240
2014 Visible minority 35 37 14 2 7 5 0 76 10 43
2014 Non-visible minority 43 29 11 6 6 3 1 76 13 295
2011 Visible minority 39 27 11 9 11 2 0 67 21 44
2011 Non-visible minority 38 28 12 11 6 5 1 69 18 280
2008 Visible minority 29 26 24 11 5 5 0 58 17 38
2008 Non-visible minority 33 27 15 11 8 5 0 63 21 213
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Visible minority 27 22 51 49
2018 Non-visible minority 28 37 35 236
2017 Visible minority 30 25 45 44
2017 Non-visible minority 23 42 35 240
2014 Visible minority 21 44 35 43
2014 Non-visible minority 18 45 36 295
2011 Visible minority 29 38 33 45
2011 Non-visible minority 21 46 33 281

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Visible minority 8 23 15 54 0 0 13
2018 Non-visible minority 25 25 22 15 4 10 66
2017 Visible minority 8 8 46 23 0 15 13
2017 Non-visible minority 26 14 17 29 10 5 55
2014 Non-visible minority 13 21 19 29 9999 18 54
2011 Visible minority 15 8 23 31 9999 23 13
2011 Non-visible minority 17 22 20 22 9999 19 59
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 22 78 49
2018 Non-visible minority 14 86 238

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Visible minority 55 11
2018 Non-visible minority 47 34

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 11
2018 Non-visible minority 0 34

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Visible minority 45 11
2018 Non-visible minority 44 34

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Visible minority 45 11
2018 Non-visible minority 56 34

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Visible minority 45 11
2018 Non-visible minority 41 34

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Visible minority 55 11
2018 Non-visible minority 62 34

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 11
2018 Non-visible minority 24 34

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 11
2018 Non-visible minority 15 34

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 11
2018 Non-visible minority 0 31

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 16 10 20 6 16 24 6 38 32 49
2018 Non-visible minority 9 18 23 13 11 23 5 36 32 235
2017 Visible minority 16 14 20 14 9 18 9 41 31 44
2017 Non-visible minority 18 14 21 8 8 26 4 46 24 241
2014 Visible minority 16 12 7 9 7 28 21 55 32 43
2014 Non-visible minority 15 17 18 6 7 33 5 50 20 295

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 20 33 16 6 12 10 2 60 21 49
2018 Non-visible minority 20 35 18 15 7 6 0 58 23 237
2017 Visible minority 30 34 9 5 11 9 2 72 18 44
2017 Non-visible minority 31 30 18 10 5 6 0 65 16 241
2014 Visible minority 40 14 14 9 5 14 5 66 17 43
2014 Non-visible minority 32 35 14 7 4 8 0 73 12 295
2011 Visible minority 53 24 7 7 2 7 0 83 10 45
2011 Non-visible minority 41 34 13 8 2 3 0 76 10 280
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 16 84 49
2018 Non-visible minority 7 93 237

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 13 19 19 6 6 31 6 50 20 48
2018 Non-visible minority 14 21 24 5 5 27 4 51 14 237
2017 Visible minority 14 18 18 9 5 27 9 50 21 44
2017 Non-visible minority 20 12 22 3 4 35 5 53 11 241
2014 Visible minority 19 14 16 5 2 35 9 58 13 43
2014 Non-visible minority 19 14 17 2 2 40 6 61 6 294

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 29 21 23 8 8 10 0 56 19 48
2018 Non-visible minority 25 36 21 6 3 8 0 67 10 235
2017 Visible minority 30 32 16 2 9 9 2 69 13 44
2017 Non-visible minority 33 32 17 4 2 10 1 74 6 241
2014 Visible minority 37 26 16 2 0 19 0 77 3 43
2014 Non-visible minority 35 32 15 2 1 15 0 79 4 294
2011 Visible minority 53 22 9 7 0 9 0 83 7 45
2011 Non-visible minority 47 33 11 2 1 6 0 85 3 280
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 29 29 24 10 8 0 0 57 18 49
2018 Non-visible minority 26 34 20 10 9 0 0 60 20 236
2017 Visible minority 24 24 24 14 12 0 2 49 27 42
2017 Non-visible minority 37 25 17 10 10 1 0 63 20 241

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 31 29 14 8 0 0 49 22 49
2018 Non-visible minority 12 26 34 18 10 0 0 38 28 235
2017 Visible minority 11 25 25 14 23 0 2 37 37 44
2017 Non-visible minority 10 34 27 16 13 0 0 44 29 241

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 20 29 22 22 6 0 0 49 29 49
2018 Non-visible minority 14 37 28 11 9 0 0 52 20 238
2017 Visible minority 9 28 26 16 16 2 2 39 34 43
2017 Non-visible minority 19 36 23 11 10 0 0 56 21 241

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 12 31 29 12 16 0 0 43 29 49
2018 Non-visible minority 14 26 22 22 16 0 0 40 38 238
2017 Visible minority 14 23 21 14 23 2 2 39 39 43
2017 Non-visible minority 14 21 25 19 19 0 0 36 39 241

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 27 20 12 2 0 2 65 15 49
2018 Non-visible minority 37 33 20 5 4 0 1 71 9 237
2017 Visible minority 23 23 21 9 16 5 2 50 28 43
2017 Non-visible minority 35 34 17 6 5 1 2 71 12 240

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 29 22 31 8 10 0 0 51 18 49
2018 Non-visible minority 24 33 21 12 9 0 0 57 22 237
2017 Visible minority 23 14 30 14 16 0 2 38 31 43
2017 Non-visible minority 24 36 18 14 8 0 0 59 22 241

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 16 27 29 12 14 0 2 44 27 49
2018 Non-visible minority 13 35 25 19 7 0 1 48 27 234
2017 Visible minority 7 27 36 16 11 0 2 35 28 44
2017 Non-visible minority 20 34 21 17 8 0 0 55 25 241

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 10 33 27 20 8 2 0 44 29 49
2018 Non-visible minority 6 31 31 16 14 0 0 38 30 235
2017 Visible minority 14 30 23 11 18 2 2 45 31 44
2017 Non-visible minority 13 24 25 22 16 1 0 37 38 241

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 16 31 27 10 16 0 0 47 27 49
2018 Non-visible minority 12 27 28 18 15 0 0 39 33 235
2017 Visible minority 16 21 26 16 19 0 2 38 36 43
2017 Non-visible minority 13 30 20 19 17 1 0 43 36 241

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 21 38 23 10 6 2 0 60 17 48
2018 Non-visible minority 23 30 26 13 6 0 1 54 20 235
2017 Visible minority 16 37 14 16 12 2 2 56 29 43
2017 Non-visible minority 28 29 24 12 6 1 1 57 19 241

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 49 29 14 4 2 0 2 79 6 49
2018 Non-visible minority 57 20 13 4 4 0 2 79 9 233
2017 Visible minority 51 33 5 5 7 0 0 84 12 43
2017 Non-visible minority 58 21 13 4 3 0 1 80 7 240

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 61 20 10 4 2 0 2 83 6 49
2018 Non-visible minority 75 10 7 3 1 0 4 89 4 234

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 47 22 12 2 16 0 0 69 18 49
2018 Non-visible minority 64 17 7 4 5 1 2 83 10 235
2017 Visible minority 49 21 5 2 21 2 0 71 24 43
2017 Non-visible minority 75 13 6 3 2 0 1 89 5 241

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 33 39 12 8 8 0 0 71 16 49
2018 Non-visible minority 43 36 11 4 5 0 1 80 8 237
2017 Visible minority 35 35 9 12 9 0 0 70 21 43
2017 Non-visible minority 55 32 7 4 1 0 1 88 5 240

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 35 27 12 10 16 0 0 61 27 49
2018 Non-visible minority 40 26 13 10 10 1 1 67 20 237
2017 Visible minority 35 26 9 14 16 0 0 60 30 43
2017 Non-visible minority 50 25 9 9 7 0 1 75 16 241

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 40 17 4 4 4 0 31 82 12 48
2018 Non-visible minority 51 12 4 1 0 0 31 92 2 234
2017 Visible minority 42 9 12 2 7 0 28 71 13 43
2017 Non-visible minority 54 15 4 2 0 0 23 92 3 241

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 45 31 8 6 2 2 6 82 9 49
2018 Non-visible minority 55 24 9 7 2 0 4 82 9 236
2017 Visible minority 50 26 5 7 2 0 10 84 11 42
2017 Non-visible minority 59 26 8 2 2 0 2 87 4 239

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 65 12 6 6 8 2 0 79 15 49
2018 Non-visible minority 61 20 5 5 6 0 3 84 11 237
2017 Visible minority 47 26 12 7 5 0 5 76 12 43
2017 Non-visible minority 61 21 9 4 4 0 0 83 8 241

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 43 31 18 4 2 2 0 75 6 49
2018 Non-visible minority 46 30 18 3 3 0 1 76 5 236
2017 Visible minority 44 26 14 7 5 0 5 73 12 43
2017 Non-visible minority 58 28 9 4 1 0 1 86 5 239

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 15 38 27 8 13 0 0 52 21 48
2018 Non-visible minority 7 37 35 14 7 0 0 44 20 237
2017 Visible minority 7 25 39 18 11 0 0 32 30 44
2017 Non-visible minority 11 29 41 14 6 0 0 40 19 239

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 13 11 56 13 4 2 0 18 25 45
2018 Non-visible minority 10 27 37 22 4 0 0 27 37 235
2017 Visible minority 20 16 34 20 9 0 0 30 36 44
2017 Non-visible minority 6 28 40 22 4 0 0 26 35 241

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 27 41 18 4 6 4 0 70 11 49
2018 Non-visible minority 22 45 19 8 5 1 0 68 14 237
2017 Visible minority 25 36 27 7 2 2 0 63 9 44
2017 Non-visible minority 23 49 14 7 4 3 0 74 12 240

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 20 33 31 4 10 2 0 54 15 49
2018 Non-visible minority 10 36 22 19 13 1 0 46 32 238
2017 Visible minority 23 32 25 9 11 0 0 55 20 44
2017 Non-visible minority 14 32 21 22 10 2 0 47 32 240
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 27 45 14 8 4 2 0 27 73 49
2018 Non-visible minority 27 38 18 8 5 4 0 29 71 236
2017 Visible minority 32 30 23 7 2 7 0 34 66 44
2017 Non-visible minority 26 31 30 4 4 4 0 28 72 240

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 9 35
2018 Non-visible minority 11 160
2017 Visible minority 4 26
2017 Non-visible minority 3 168

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 20 35
2018 Non-visible minority 21 160
2017 Visible minority 8 26
2017 Non-visible minority 12 168

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 20 35
2018 Non-visible minority 12 160
2017 Visible minority 4 26
2017 Non-visible minority 9 168

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 23 35
2018 Non-visible minority 37 160
2017 Visible minority 35 26
2017 Non-visible minority 41 168

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Visible minority 9 35
2018 Non-visible minority 4 160
2017 Visible minority 4 26
2017 Non-visible minority 1 168

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 31 35
2018 Non-visible minority 51 160

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 49 35
2018 Non-visible minority 38 160
2017 Visible minority 62 26
2017 Non-visible minority 58 168

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Visible minority 23 50 17 7 3 0 30
2018 Non-visible minority 18 46 12 12 3 10 151
2017 Visible minority 20 44 20 4 8 4 25
2017 Non-visible minority 34 45 9 4 1 7 165

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 68 32 31
2018 Non-visible minority 49 51 158

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 26 51 9 3 3 3 6 84 6 35
2018 Non-visible minority 27 22 15 17 14 0 6 52 32 160
2017 Visible minority 27 27 4 8 19 0 15 64 32 26
2017 Non-visible minority 31 27 12 13 5 3 9 66 20 171

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 11 26 14 3 9 3 34 59 18 35
2018 Non-visible minority 7 9 14 8 14 2 47 31 41 160
2017 Visible minority 8 15 8 12 8 4 46 46 38 26
2017 Non-visible minority 10 6 11 3 7 10 52 41 29 171

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 60 8 4 6 2 4 15 85 10 48
2018 Non-visible minority 61 11 6 3 3 3 12 85 8 236
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