2018 Public Service Employee Survey Results for Library and Archives Canada by Question 76. Are you currently a shift worker

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 31 43 21 0 5 0 0 74 5 20
2018 Non-shift worker 29 50 11 8 2 0 0 80 10 629
2017 Shift worker 34 39 16 8 3 0 0 73 11 37
2017 Non-shift worker 32 43 11 10 3 0 1 76 13 703
2014 Shift worker 44 35 16 5 0 0 0 79 5 40
2014 Non-shift worker 28 42 11 14 4 0 1 70 18 775
2011 Shift worker 23 60 12 3 2 0 0 83 5 58
2011 Non-shift worker 23 41 15 13 6 0 1 65 20 757
2008 Shift worker 23 53 12 10 2 0 0 77 12 42
2008 Non-shift worker 26 43 14 11 5 1 1 70 15 774

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 37 58 0 0 5 0 0 95 5 20
2018 Non-shift worker 49 36 9 3 2 0 0 86 5 631
2017 Shift worker 49 30 13 8 0 0 0 79 8 37
2017 Non-shift worker 48 38 9 4 1 0 0 86 5 704
2014 Shift worker 37 44 8 8 0 0 2 83 8 40
2014 Non-shift worker 42 37 10 5 5 0 0 79 10 775
2011 Shift worker 44 44 9 0 2 0 0 89 2 57
2011 Non-shift worker 41 38 9 7 4 0 0 79 11 758
2008 Shift worker 33 36 23 8 0 0 0 69 8 42
2008 Non-shift worker 44 37 9 4 4 0 0 82 9 775

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 29 54 11 0 5 0 0 83 5 19
2018 Non-shift worker 50 37 7 4 2 0 0 87 6 623
2017 Shift worker 50 37 8 3 3 0 0 87 5 37
2017 Non-shift worker 52 36 6 4 1 0 0 89 6 703
2014 Shift worker 41 44 10 5 0 0 0 85 5 40
2014 Non-shift worker 45 37 7 5 5 0 0 83 10 775
2011 Shift worker 44 43 5 7 0 0 0 87 7 58
2011 Non-shift worker 44 42 6 4 3 0 0 86 8 758
2008 Shift worker 38 41 10 7 4 0 0 79 11 42
2008 Non-shift worker 46 40 8 3 3 0 0 86 6 774

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 60 23 12 0 5 0 0 83 5 19
2018 Non-shift worker 47 35 10 5 3 1 0 83 8 629
2017 Shift worker 39 40 11 5 0 3 2 83 5 37
2017 Non-shift worker 48 32 10 5 4 0 1 81 9 704
2014 Shift worker 45 33 10 8 0 0 5 81 8 40
2014 Non-shift worker 38 35 14 7 5 1 1 74 11 774
2011 Shift worker 32 51 10 3 2 0 2 84 5 58
2011 Non-shift worker 36 35 13 9 5 1 1 72 15 761

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 41 38 16 0 5 0 0 78 5 20
2018 Non-shift worker 41 41 10 6 2 0 0 82 8 625
2017 Shift worker 51 27 13 8 0 0 0 79 8 37
2017 Non-shift worker 39 45 8 5 3 0 0 84 8 705
2014 Shift worker 34 47 10 9 0 0 0 81 9 40
2014 Non-shift worker 31 44 13 6 4 0 0 76 11 774
2011 Shift worker 28 55 9 7 0 0 0 84 7 58
2011 Non-shift worker 29 41 13 9 8 0 0 69 18 759
2008 Shift worker 33 42 14 11 0 0 0 75 11 42
2008 Non-shift worker 39 39 11 7 4 0 0 78 11 769

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 32 46 11 6 5 0 0 78 11 20
2018 Non-shift worker 32 36 15 11 6 1 0 68 17 629
2017 Shift worker 44 26 19 5 5 0 0 70 11 37
2017 Non-shift worker 28 38 15 11 8 1 0 66 18 704
2014 Shift worker 40 33 15 8 5 0 0 73 13 40
2014 Non-shift worker 24 38 17 12 8 1 0 63 20 775
2011 Shift worker 29 36 19 8 7 0 0 66 15 58
2011 Non-shift worker 18 37 15 17 12 0 0 56 29 761

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 30 30 29 5 5 0 0 60 11 19
2018 Non-shift worker 36 43 11 6 3 0 0 80 9 630
2017 Shift worker 27 53 15 3 3 0 0 79 6 37
2017 Non-shift worker 32 46 11 7 3 0 0 79 10 704

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 50 29 16 5 0 0 0 79 5 20
2018 Non-shift worker 51 39 7 3 1 0 0 89 4 630
2017 Shift worker 56 41 0 0 3 0 0 97 3 37
2017 Non-shift worker 43 40 9 4 2 1 0 84 6 705
2014 Shift worker 38 45 15 2 0 0 0 82 2 40
2014 Non-shift worker 41 43 9 4 2 1 0 85 6 775
2011 Shift worker 31 44 16 6 3 0 0 75 9 58
2011 Non-shift worker 30 38 14 10 7 2 0 69 17 759
2008 Shift worker 33 48 14 5 0 0 0 81 5 42
2008 Non-shift worker 45 35 10 5 3 1 0 81 9 774

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 46 32 17 5 0 0 0 78 5 20
2018 Non-shift worker 32 42 13 8 6 0 0 74 13 628
2017 Shift worker 42 31 16 5 5 0 0 73 11 37
2017 Non-shift worker 32 36 15 9 7 0 0 69 16 704

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 41 53 0 5 0 0 0 95 5 20
2018 Non-shift worker 56 32 9 2 1 0 0 88 3 626
2017 Shift worker 58 29 11 3 0 0 0 86 3 37
2017 Non-shift worker 54 35 7 3 1 0 0 89 3 704
2014 Shift worker 61 29 11 0 0 0 0 89 0 40
2014 Non-shift worker 57 32 7 2 2 0 0 89 3 773
2011 Shift worker 50 43 6 2 0 0 0 93 2 58
2011 Non-shift worker 52 32 10 4 1 0 0 85 5 760

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 29 42 19 6 6 0 0 70 11 19
2018 Non-shift worker 31 42 13 8 5 0 0 74 13 627
2017 Shift worker 27 46 10 11 3 0 3 75 15 36
2017 Non-shift worker 31 43 12 8 5 0 0 75 13 704
2014 Shift worker 32 45 10 10 3 0 0 77 13 40
2014 Non-shift worker 22 43 15 13 6 0 1 65 20 774
2011 Shift worker 21 47 25 5 2 0 0 68 7 58
2011 Non-shift worker 22 37 15 14 10 1 0 60 25 761

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 34 45 16 0 6 0 0 78 6 19
2018 Non-shift worker 37 37 15 6 5 0 0 74 11 625
2017 Shift worker 45 29 15 6 5 0 0 74 11 36
2017 Non-shift worker 34 40 14 4 6 0 1 75 11 703
2014 Shift worker 40 42 10 8 0 0 0 82 8 40
2014 Non-shift worker 30 36 18 10 6 0 1 67 15 773

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 39 32 18 11 0 0 0 71 11 19
2018 Non-shift worker 32 45 14 6 3 0 0 77 9 624
2017 Shift worker 31 47 6 11 0 3 3 83 11 37
2017 Non-shift worker 32 43 13 7 4 1 1 76 11 703
2014 Shift worker 36 43 16 5 0 0 0 80 5 40
2014 Non-shift worker 28 40 17 10 5 1 1 69 15 775
2011 Shift worker 31 39 23 1 3 0 2 72 5 58
2011 Non-shift worker 27 40 13 12 5 1 1 69 17 757

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 46 43 5 5 0 0 0 90 5 20
2018 Non-shift worker 46 40 9 3 2 0 0 85 5 629
2017 Shift worker 52 37 8 3 0 0 0 89 3 37
2017 Non-shift worker 43 41 10 4 1 0 0 85 6 702
2014 Shift worker 47 35 13 5 0 0 0 82 5 40
2014 Non-shift worker 42 38 12 5 3 0 0 81 8 774
2011 Shift worker 36 56 6 2 0 0 0 92 2 58
2011 Non-shift worker 35 43 9 8 4 0 0 78 13 760
2008 Shift worker 35 46 10 9 0 0 0 81 9 42
2008 Non-shift worker 43 41 7 5 3 0 0 84 8 774

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 55 39 6 0 0 0 0 94 0 19
2018 Non-shift worker 45 34 12 6 3 0 1 79 9 632
2017 Shift worker 51 38 11 0 0 0 0 89 0 36
2017 Non-shift worker 48 34 10 4 3 0 1 83 7 705
2014 Shift worker 64 22 14 0 0 0 0 86 0 40
2014 Non-shift worker 42 36 13 5 2 0 1 79 7 775
2011 Shift worker 40 29 20 9 1 0 0 69 10 56
2011 Non-shift worker 35 32 18 8 4 0 3 69 13 761
2008 Shift worker 31 36 20 5 5 0 3 69 10 42
2008 Non-shift worker 25 33 22 12 6 0 1 59 19 771

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 10 10 42 34 4 0 0 38 20 20
2018 Non-shift worker 4 21 42 22 9 1 1 32 25 632
2017 Shift worker 8 34 26 19 7 5 0 28 45 37
2017 Non-shift worker 7 21 38 21 10 1 2 32 28 703
2014 Shift worker 10 25 42 21 2 0 0 23 35 40
2014 Non-shift worker 12 28 33 15 8 1 3 24 42 775
2011 Shift worker 16 46 20 13 2 0 3 16 64 57
2011 Non-shift worker 29 30 25 8 5 1 2 14 60 758
2008 Shift worker 4 29 45 15 4 0 2 19 35 42
2008 Non-shift worker 12 32 33 14 6 1 2 20 46 774

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 0 11 41 22 22 4 0 46 11 20
2018 Non-shift worker 4 11 35 31 15 3 1 47 16 629
2017 Shift worker 3 21 34 19 13 10 0 36 27 37
2017 Non-shift worker 7 13 32 26 15 4 3 45 21 702
2014 Shift worker 10 14 32 30 8 6 0 40 26 40
2014 Non-shift worker 15 26 33 12 8 2 3 21 44 774
2011 Shift worker 24 43 14 11 0 5 3 12 73 57
2011 Non-shift worker 31 24 26 10 6 2 1 17 56 758
2008 Shift worker 4 23 35 19 9 7 2 31 30 42
2008 Non-shift worker 15 24 32 16 9 1 2 26 41 769

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 10 17 37 27 4 4 0 33 28 20
2018 Non-shift worker 9 22 35 21 8 3 2 31 33 630
2017 Shift worker 6 28 32 13 10 5 5 26 38 37
2017 Non-shift worker 12 19 33 17 11 3 4 31 33 700
2014 Shift worker 18 30 14 20 6 9 3 29 55 40
2014 Non-shift worker 22 27 23 11 9 3 5 22 54 773
2011 Shift worker 19 24 31 13 3 6 5 18 47 57
2011 Non-shift worker 24 24 25 12 7 3 4 20 52 759
2008 Shift worker 10 33 30 17 2 6 2 20 47 42
2008 Non-shift worker 15 24 28 17 8 4 4 27 42 773

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 5 10 12 21 47 0 5 72 15 20
2018 Non-shift worker 1 12 32 36 17 1 1 54 14 626
2017 Shift worker 0 8 31 30 24 5 2 58 8 37
2017 Non-shift worker 5 14 30 29 18 1 3 50 19 695
2014 Shift worker 8 12 29 26 19 6 0 48 21 40
2014 Non-shift worker 7 16 32 25 14 2 4 41 25 770
2011 Shift worker 18 12 41 17 4 4 5 23 33 57
2011 Non-shift worker 13 17 32 20 11 2 4 34 32 756
2008 Shift worker 5 33 22 17 18 3 2 37 40 42
2008 Non-shift worker 7 20 35 26 9 1 3 36 28 772

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 0 15 43 17 25 0 0 42 15 20
2018 Non-shift worker 12 23 33 20 10 2 2 31 36 630
2017 Shift worker 5 21 29 19 21 2 2 42 27 37
2017 Non-shift worker 15 18 33 16 12 2 4 30 36 701
2014 Shift worker 14 7 33 18 21 3 5 42 22 40
2014 Non-shift worker 18 26 27 13 9 1 4 24 47 774
2011 Shift worker 14 33 28 12 4 2 7 18 51 57
2011 Non-shift worker 28 25 24 12 7 2 3 20 55 760
2008 Shift worker 5 38 22 17 9 2 7 28 47 42
2008 Non-shift worker 22 31 25 13 6 0 3 20 54 773

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 0 22 20 35 23 0 0 58 22 20
2018 Non-shift worker 7 16 29 29 13 4 2 45 24 631
2017 Shift worker 5 30 18 18 18 8 2 40 40 37
2017 Non-shift worker 7 14 27 29 15 4 4 48 23 702
2014 Shift worker 7 21 20 32 12 5 2 48 31 40
2014 Non-shift worker 11 17 28 22 13 4 6 38 31 773
2011 Shift worker 5 24 30 11 18 2 10 33 32 56
2011 Non-shift worker 13 19 26 20 12 4 6 35 36 758
2008 Shift worker 7 16 28 27 9 10 2 41 26 42
2008 Non-shift worker 15 24 30 15 10 2 3 27 42 772

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 5 16 36 21 22 0 0 43 21 20
2018 Non-shift worker 9 21 37 21 9 3 1 31 31 630
2017 Shift worker 8 18 18 29 17 5 5 51 28 37
2017 Non-shift worker 10 19 38 17 9 4 3 27 32 702
2014 Shift worker 17 13 27 15 19 9 0 37 33 40
2014 Non-shift worker 17 23 30 13 9 4 4 24 43 774
Top of Page

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 38 16 10 10 13 9 5 62 26 20
2018 Non-shift worker 24 37 18 10 4 6 2 66 15 628
2017 Shift worker 12 45 18 5 2 13 3 69 9 37
2017 Non-shift worker 25 32 16 8 6 7 6 66 16 705
2014 Shift worker 31 37 14 2 8 6 2 74 11 40
2014 Non-shift worker 31 31 14 8 6 5 5 69 16 772

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 65 20 4 11 0 0 0 85 11 20
2018 Non-shift worker 45 34 8 8 3 2 0 80 12 627
2017 Shift worker 47 27 16 8 3 0 0 74 11 37
2017 Non-shift worker 46 34 9 6 5 1 0 80 11 705
2014 Shift worker 50 31 5 6 7 0 0 82 13 40
2014 Non-shift worker 46 30 8 8 6 1 0 77 14 774

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 30 10 18 14 5 18 5 52 25 20
2018 Non-shift worker 13 24 22 14 6 18 3 47 25 630
2017 Shift worker 5 32 26 14 5 15 3 45 23 37
2017 Non-shift worker 12 22 18 13 7 23 5 48 28 705
2014 Shift worker 21 32 20 10 3 14 2 62 15 40
2014 Non-shift worker 12 23 18 17 10 18 4 44 33 774

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 57 32 11 0 0 0 0 89 0 19
2018 Non-shift worker 48 38 8 4 2 0 0 86 6 629
2017 Shift worker 42 42 13 3 0 0 0 84 3 37
2017 Non-shift worker 46 39 7 6 3 0 0 85 8 705
2014 Shift worker 34 53 8 5 0 0 0 87 5 40
2014 Non-shift worker 46 38 8 5 2 0 0 85 7 773

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 41 27 26 0 5 0 0 69 5 20
2018 Non-shift worker 38 45 11 3 1 2 0 85 4 630
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 53 11 25 11 0 0 0 64 11 20
2018 Non-shift worker 42 37 11 6 3 0 0 80 9 631
2017 Shift worker 31 48 13 6 2 0 0 78 8 37
2017 Non-shift worker 39 39 11 5 4 1 0 79 9 705
2014 Shift worker 41 29 17 8 3 2 0 72 11 40
2014 Non-shift worker 38 33 15 8 5 0 1 73 13 775
2011 Shift worker 36 42 12 4 7 0 0 78 10 58
2011 Non-shift worker 33 37 14 9 7 1 0 70 16 758
2008 Shift worker 11 60 13 11 5 0 0 72 16 42
2008 Non-shift worker 34 31 15 11 7 0 1 66 19 774

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 62 16 16 5 0 0 0 78 5 20
2018 Non-shift worker 52 30 10 3 3 2 1 84 6 631
2017 Shift worker 42 42 8 0 2 5 0 89 3 37
2017 Non-shift worker 47 35 9 4 3 2 1 84 7 702
2014 Shift worker 49 31 12 0 5 3 0 82 5 40
2014 Non-shift worker 44 33 12 5 3 3 1 79 9 775
2011 Shift worker 46 34 11 4 5 0 0 81 9 58
2011 Non-shift worker 42 29 15 7 4 2 1 73 12 758
2008 Shift worker 30 51 16 2 0 0 0 81 2 42
2008 Non-shift worker 42 31 12 8 5 2 1 75 13 774

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 51 16 16 16 0 0 0 68 16 20
2018 Non-shift worker 49 31 9 6 3 0 0 81 10 629
2017 Shift worker 34 48 8 8 2 0 0 82 10 37
2017 Non-shift worker 44 36 8 6 4 1 1 81 11 705
2014 Shift worker 41 39 15 3 3 0 0 80 5 40
2014 Non-shift worker 44 31 11 8 4 1 0 77 13 774
2011 Shift worker 43 33 12 7 5 0 0 76 12 58
2011 Non-shift worker 37 35 10 10 6 1 0 73 16 757
2008 Shift worker 25 53 15 7 0 0 0 78 7 42
2008 Non-shift worker 39 34 11 10 6 0 1 73 16 773

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 56 33 5 6 0 0 0 89 6 20
2018 Non-shift worker 57 27 9 3 2 1 0 86 5 630
2017 Shift worker 44 42 11 0 0 2 0 88 0 37
2017 Non-shift worker 58 25 9 4 2 2 0 85 7 705

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 61 18 16 5 0 0 0 78 5 20
2018 Non-shift worker 52 29 9 6 3 0 0 82 9 632
2017 Shift worker 44 39 16 0 0 0 0 84 0 37
2017 Non-shift worker 51 31 9 5 4 0 0 83 9 704
2014 Shift worker 50 32 13 3 3 0 0 81 6 40
2014 Non-shift worker 49 29 10 7 4 0 1 79 11 774
Top of Page

Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 22 38 15 10 0 14 0 70 12 20
2018 Non-shift worker 27 36 16 8 5 8 0 69 13 631
2017 Shift worker 24 38 17 8 3 8 3 69 12 37
2017 Non-shift worker 24 36 17 7 7 9 0 66 15 705
2014 Shift worker 25 45 11 10 3 6 0 75 13 40
2014 Non-shift worker 15 33 19 13 7 12 1 56 22 775
2011 Shift worker 5 40 22 15 5 13 0 52 23 58
2011 Non-shift worker 11 20 23 15 18 12 0 36 38 757

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 28 31 31 9 0 0 0 59 9 20
2018 Non-shift worker 27 38 16 11 6 3 0 67 17 626
2017 Shift worker 24 33 30 3 3 8 0 62 6 37
2017 Non-shift worker 22 36 19 11 7 5 0 61 19 705
2014 Shift worker 22 36 29 2 6 6 0 61 8 40
2014 Non-shift worker 15 30 21 17 11 6 0 48 30 775
2011 Shift worker 3 26 30 16 21 4 0 31 38 57
2011 Non-shift worker 10 19 18 18 33 3 0 29 52 758
2008 Shift worker 16 29 38 14 2 0 0 45 16 42
2008 Non-shift worker 16 29 18 18 16 3 0 46 35 775

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 14 43 30 9 0 4 0 59 10 20
2018 Non-shift worker 17 36 21 13 7 7 0 57 21 627
2017 Shift worker 16 28 32 5 0 16 3 54 7 37
2017 Non-shift worker 16 33 21 13 8 9 1 54 23 704
2014 Shift worker 24 40 22 0 6 8 0 70 6 40
2014 Non-shift worker 10 25 23 19 12 10 0 39 34 774
2011 Shift worker 1 26 25 20 20 7 0 29 44 58
2011 Non-shift worker 6 20 17 21 30 7 0 27 55 761
2008 Shift worker 12 22 45 14 2 5 0 36 17 42
2008 Non-shift worker 6 27 22 22 17 6 0 35 42 774

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 38 36 16 5 5 0 0 74 10 20
2018 Non-shift worker 19 36 21 12 9 3 0 56 22 630
2017 Shift worker 23 29 24 16 0 8 0 56 18 37
2017 Non-shift worker 16 39 19 13 9 5 0 57 23 702
2014 Shift worker 27 46 20 0 3 5 0 77 3 40
2014 Non-shift worker 12 34 20 17 13 4 0 48 31 772
2011 Shift worker 3 24 36 24 8 5 0 28 34 57
2011 Non-shift worker 8 24 16 23 27 3 0 32 51 759
2008 Shift worker 15 41 35 7 3 0 0 55 9 42
2008 Non-shift worker 11 35 17 21 13 3 0 47 35 773
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 55 26 8 10 0 0 0 82 10 20
2018 Non-shift worker 32 46 14 6 1 1 0 78 7 623
2017 Shift worker 33 51 11 0 3 2 0 86 3 36
2017 Non-shift worker 29 48 12 6 3 1 0 78 9 701
2014 Shift worker 31 54 13 2 0 0 0 85 2 40
2014 Non-shift worker 22 40 19 10 7 2 0 63 18 775
2011 Shift worker 3 51 23 13 10 0 0 54 23 58
2011 Non-shift worker 14 30 16 15 24 1 0 45 40 759

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 34 31 10 9 0 6 11 77 11 20
2018 Non-shift worker 25 39 16 10 5 4 1 67 16 627
2017 Shift worker 24 32 29 8 8 0 0 55 16 37
2017 Non-shift worker 26 39 12 10 5 7 1 71 16 703
2014 Shift worker 29 28 31 2 6 3 0 59 9 40
2014 Non-shift worker 28 37 14 8 6 5 1 70 15 774
2011 Shift worker 22 34 26 5 5 5 2 61 11 58
2011 Non-shift worker 23 35 13 11 9 8 2 64 22 759
2008 Shift worker 19 38 17 19 5 0 3 59 24 42
2008 Non-shift worker 29 31 13 13 8 4 2 64 22 772

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 34 23 32 5 0 6 0 61 6 20
2018 Non-shift worker 23 43 22 7 2 3 0 68 10 626

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 19 42 16 0 0 22 0 79 0 20
2018 Non-shift worker 16 27 23 11 9 12 2 49 24 628
2017 Shift worker 29 24 15 11 8 8 5 61 21 37
2017 Non-shift worker 16 24 20 12 12 13 4 48 28 702
2014 Shift worker 15 26 26 13 5 15 0 48 21 40
2014 Non-shift worker 11 20 20 18 14 15 3 38 38 773
2011 Shift worker 8 28 22 11 6 22 4 48 23 58
2011 Non-shift worker 9 18 18 17 19 16 2 33 44 757

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 14 33 45 0 0 9 0 51 0 20
2018 Non-shift worker 22 40 18 10 7 2 0 63 18 628
2017 Shift worker 32 41 17 6 3 2 0 75 8 37
2017 Non-shift worker 23 37 17 12 8 3 0 61 21 705
2014 Shift worker 30 43 21 0 0 3 3 78 0 40
2014 Non-shift worker 20 33 18 12 11 5 2 57 24 773
2011 Shift worker 21 39 29 7 2 1 2 62 9 58
2011 Non-shift worker 15 32 17 16 17 2 0 48 35 757
2008 Shift worker 12 42 23 11 5 5 2 58 17 41
2008 Non-shift worker 15 34 19 18 12 2 0 50 30 773

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 27 37 14 0 16 0 5 68 17 20
2018 Non-shift worker 15 29 18 19 15 2 2 46 35 629
2017 Shift worker 14 32 20 22 8 0 5 48 31 37
2017 Non-shift worker 13 25 18 20 18 3 3 41 40 705
2014 Shift worker 18 19 27 21 8 8 0 39 31 40
2014 Non-shift worker 14 23 19 15 22 3 5 40 40 774
2011 Shift worker 16 26 18 16 16 2 7 46 35 58
2011 Non-shift worker 9 22 17 20 27 2 2 33 49 757
2008 Shift worker 7 27 24 27 5 2 8 38 35 42
2008 Non-shift worker 12 25 17 20 23 2 1 37 45 772

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 22 52 0 0 5 15 5 93 7 20
2018 Non-shift worker 21 43 22 6 4 3 0 66 11 628
2017 Shift worker 18 38 27 6 3 6 3 62 9 37
2017 Non-shift worker 19 45 19 7 5 4 1 67 13 703

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 49 41 10 0 0 0 0 90 0 20
2018 Non-shift worker 34 43 14 4 1 4 0 80 5 629
2017 Shift worker 41 32 17 3 3 2 3 76 6 36
2017 Non-shift worker 32 42 15 4 2 5 1 78 6 704
2014 Shift worker 43 30 15 5 0 8 0 79 5 40
2014 Non-shift worker 32 38 16 4 2 7 0 75 7 775

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 51 39 10 0 0 0 0 90 0 20
2018 Non-shift worker 37 44 12 3 1 2 0 84 4 629
2017 Shift worker 37 58 2 0 3 0 0 95 3 37
2017 Non-shift worker 31 47 13 4 2 3 0 81 6 703
2014 Shift worker 42 39 16 0 0 3 0 84 0 40
2014 Non-shift worker 33 40 16 4 3 4 0 76 7 774
2011 Shift worker 16 40 25 5 5 8 0 61 11 56
2011 Non-shift worker 20 32 19 12 12 6 0 55 25 760

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 64 30 5 0 0 0 0 95 0 20
2018 Non-shift worker 47 40 8 3 1 0 0 87 4 629
2017 Shift worker 50 44 3 0 3 0 0 94 3 37
2017 Non-shift worker 44 42 7 3 3 0 0 86 6 704
2014 Shift worker 48 41 11 0 0 0 0 89 0 40
2014 Non-shift worker 40 40 12 4 3 0 0 80 7 773
2011 Shift worker 19 44 24 5 5 2 1 65 10 58
2011 Non-shift worker 23 34 17 12 12 1 0 58 24 761
2008 Shift worker 24 50 20 4 2 0 0 74 6 42
2008 Non-shift worker 31 37 16 9 6 1 0 68 16 774

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 49 36 14 0 0 0 0 86 0 20
2018 Non-shift worker 40 33 18 6 3 0 0 73 9 626
2017 Shift worker 45 44 8 0 3 0 0 89 3 37
2017 Non-shift worker 33 40 15 6 5 1 0 74 11 704
2014 Shift worker 29 43 21 7 0 0 0 72 7 40
2014 Non-shift worker 21 35 23 12 7 2 0 57 19 775
2011 Shift worker 16 38 27 12 6 2 0 55 18 58
2011 Non-shift worker 15 24 23 17 20 2 0 40 37 759

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 49 35 11 0 0 0 5 89 0 20
2018 Non-shift worker 41 36 14 6 3 0 0 77 9 626
2017 Shift worker 40 46 5 3 3 3 0 89 6 36
2017 Non-shift worker 33 40 14 7 4 1 0 74 12 705
2014 Shift worker 27 45 23 5 0 0 0 72 5 40
2014 Non-shift worker 21 38 21 12 6 1 0 60 18 775
2011 Shift worker 16 42 23 11 6 2 0 58 18 58
2011 Non-shift worker 16 28 17 17 21 1 0 44 38 759
2008 Shift worker 16 56 11 16 0 0 0 72 16 42
2008 Non-shift worker 22 36 18 15 8 1 0 58 24 775

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 64 16 11 5 0 4 0 83 5 20
2018 Non-shift worker 41 29 17 6 5 3 0 72 11 633
2017 Shift worker 39 34 16 5 3 0 2 75 8 37
2017 Non-shift worker 39 31 13 9 5 3 1 72 14 702
2014 Shift worker 23 30 35 5 2 5 0 56 7 40
2014 Non-shift worker 30 28 16 11 10 4 1 61 22 773
2011 Shift worker 26 29 21 9 6 8 0 60 17 58
2011 Non-shift worker 21 26 17 12 15 7 1 52 30 760
2008 Shift worker 29 29 19 12 7 5 0 61 19 42
2008 Non-shift worker 24 30 16 13 10 5 1 58 24 774
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Shift worker 20 47 34 20
2018 Non-shift worker 19 45 36 627
2017 Shift worker 23 38 39 37
2017 Non-shift worker 18 48 34 705
2014 Shift worker 27 39 35 40
2014 Non-shift worker 27 41 32 775
2011 Shift worker 22 47 31 58
2011 Non-shift worker 27 38 34 761
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 39 5 15 0 0 38 4 74 0 20
2018 Non-shift worker 14 16 20 7 5 32 7 48 19 627
2017 Shift worker 16 27 18 5 3 25 5 62 12 37
2017 Non-shift worker 13 16 18 6 6 32 9 48 21 705
2014 Shift worker 15 12 28 3 5 28 10 43 13 40
2014 Non-shift worker 12 15 19 7 4 35 8 47 19 775

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 39 29 24 0 0 9 0 74 0 20
2018 Non-shift worker 26 31 19 6 4 14 1 67 11 628
2017 Shift worker 25 43 16 0 8 8 0 74 9 36
2017 Non-shift worker 22 32 18 5 4 17 2 67 11 704
2014 Shift worker 29 32 19 0 0 20 0 76 0 40
2014 Non-shift worker 19 28 21 8 3 19 1 60 14 775
2011 Shift worker 18 58 7 5 2 10 0 85 7 58
2011 Non-shift worker 20 33 21 8 6 12 0 61 16 759
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 39 5 25 0 0 24 8 63 0 20
2018 Non-shift worker 13 17 23 2 1 38 5 53 6 628
2017 Shift worker 19 21 13 3 3 26 16 68 10 37
2017 Non-shift worker 12 17 18 2 2 40 9 56 8 703
2014 Shift worker 20 26 15 0 3 32 5 72 4 40
2014 Non-shift worker 11 15 21 2 2 42 7 51 8 774

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 39 29 24 0 0 9 0 74 0 20
2018 Non-shift worker 26 32 22 4 1 15 1 69 6 628
2017 Shift worker 25 40 13 0 3 19 0 80 4 36
2017 Non-shift worker 21 34 17 3 2 20 3 72 6 704
2014 Shift worker 28 35 20 3 0 12 2 73 3 40
2014 Non-shift worker 20 27 21 3 2 26 1 63 7 774
2011 Shift worker 23 45 14 2 0 15 0 81 2 57
2011 Non-shift worker 23 34 19 5 2 17 0 69 9 758
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 34 24 17 9 15 0 0 58 25 20
2018 Non-shift worker 31 30 20 9 9 1 1 62 18 632
2017 Shift worker 14 20 29 16 13 2 5 37 31 37
2017 Non-shift worker 25 26 21 13 11 0 3 53 25 700

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 23 42 35 0 0 0 0 65 0 20
2018 Non-shift worker 18 29 29 15 8 0 1 48 23 632
2017 Shift worker 24 34 19 15 5 0 2 60 21 37
2017 Non-shift worker 18 30 29 13 8 0 1 49 22 705

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 43 24 23 5 5 0 0 67 10 20
2018 Non-shift worker 29 31 23 11 4 1 2 61 15 628
2017 Shift worker 21 32 23 16 2 0 5 57 19 37
2017 Non-shift worker 30 30 22 11 5 1 2 61 17 698

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 23 29 29 13 5 0 0 52 18 20
2018 Non-shift worker 18 25 26 18 11 0 2 44 29 629
2017 Shift worker 16 26 33 10 10 0 5 44 22 37
2017 Non-shift worker 21 24 25 14 14 1 2 46 29 704

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 69 25 0 0 0 0 6 100 0 20
2018 Non-shift worker 55 19 11 3 2 0 9 82 6 628
2017 Shift worker 54 20 5 5 0 0 15 88 6 37
2017 Non-shift worker 51 19 9 3 2 1 14 82 7 701

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 52 28 10 5 4 0 0 80 9 20
2018 Non-shift worker 32 31 21 7 7 0 2 65 14 630
2017 Shift worker 43 15 24 10 2 0 5 61 13 37
2017 Non-shift worker 36 30 19 8 6 0 1 67 14 704

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 52 10 27 11 0 0 0 62 11 20
2018 Non-shift worker 27 36 22 8 4 0 2 65 13 626
2017 Shift worker 33 30 22 8 3 0 5 66 11 37
2017 Non-shift worker 28 35 21 11 4 1 2 64 15 703

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 46 15 28 11 0 0 0 61 11 20
2018 Non-shift worker 24 38 22 11 3 0 1 63 15 626
2017 Shift worker 27 18 35 13 3 0 5 47 16 37
2017 Non-shift worker 26 30 25 11 6 1 2 57 17 704

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 46 25 10 7 11 0 0 72 19 20
2018 Non-shift worker 32 33 20 10 3 1 1 66 13 626
2017 Shift worker 35 37 19 7 0 0 2 73 7 37
2017 Non-shift worker 31 31 20 10 5 1 2 64 15 703

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 52 21 20 7 0 0 0 73 7 20
2018 Non-shift worker 33 34 20 8 3 0 1 68 11 621
2017 Shift worker 29 38 28 3 0 0 2 69 3 37
2017 Non-shift worker 37 31 18 7 3 1 3 70 11 704

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 79 5 5 5 0 0 6 89 6 20
2018 Non-shift worker 57 25 10 4 2 0 2 84 6 626
2017 Shift worker 59 26 5 5 0 0 5 89 5 37
2017 Non-shift worker 60 22 10 4 3 0 1 83 7 705

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 78 5 5 5 0 0 6 88 6 19
2018 Non-shift worker 78 11 3 1 2 1 5 94 3 626

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 84 6 0 0 5 5 0 94 6 20
2018 Non-shift worker 74 11 6 3 2 1 4 89 5 623
2017 Shift worker 82 2 0 3 3 2 8 94 6 36
2017 Non-shift worker 76 9 5 3 2 1 4 89 6 704

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 85 6 10 0 0 0 0 90 0 20
2018 Non-shift worker 49 30 12 4 3 0 1 80 7 629
2017 Shift worker 56 26 3 3 5 2 5 89 8 37
2017 Non-shift worker 55 27 9 5 2 0 3 84 7 704

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 83 6 6 0 5 0 0 89 5 20
2018 Non-shift worker 59 21 9 5 4 0 2 82 9 626
2017 Shift worker 65 10 8 3 6 2 5 82 9 36
2017 Non-shift worker 65 15 7 5 4 0 3 83 9 703

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 84 0 0 0 0 0 16 100 0 20
2018 Non-shift worker 53 12 5 2 2 0 25 88 5 626
2017 Shift worker 57 10 6 2 0 2 23 89 3 37
2017 Non-shift worker 59 10 3 2 1 0 24 91 4 703

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 73 15 6 0 0 0 6 94 0 19
2018 Non-shift worker 66 17 8 2 1 0 6 88 4 629
2017 Shift worker 64 10 11 5 0 2 7 82 6 37
2017 Non-shift worker 65 19 6 2 1 1 7 91 3 701

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 72 5 4 0 13 5 0 82 14 20
2018 Non-shift worker 66 15 6 4 4 1 4 85 9 626
2017 Shift worker 48 11 18 3 11 0 10 65 15 37
2017 Non-shift worker 63 14 7 4 5 1 5 82 10 705

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 61 19 6 5 4 0 5 85 9 20
2018 Non-shift worker 47 31 13 5 2 0 3 80 7 627
2017 Shift worker 52 27 15 5 0 0 0 79 5 36
2017 Non-shift worker 48 30 13 4 2 0 3 81 6 703

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 24 39 32 5 0 0 0 63 5 20
2018 Non-shift worker 14 36 37 9 4 0 0 50 13 628
2017 Shift worker 11 48 36 2 3 0 0 59 5 37
2017 Non-shift worker 14 36 34 12 4 1 0 50 16 705

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 9 10 18 41 21 0 0 63 19 20
2018 Non-shift worker 6 14 40 27 13 0 0 40 20 624
2017 Shift worker 3 18 32 26 21 0 0 47 21 37
2017 Non-shift worker 5 15 38 27 13 0 1 41 20 703

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 18 42 27 4 0 8 0 65 5 19
2018 Non-shift worker 22 45 17 8 2 5 0 70 11 626
2017 Shift worker 10 45 25 8 5 8 0 59 14 37
2017 Non-shift worker 15 39 22 10 6 9 0 58 17 703

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 25 44 21 0 5 4 0 73 6 19
2018 Non-shift worker 22 42 16 11 5 3 0 67 16 627
2017 Shift worker 5 55 27 8 5 0 0 60 13 37
2017 Non-shift worker 19 41 19 11 6 4 0 62 18 703
Top of Page

Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 31 36 14 6 5 8 0 34 66 19
2018 Non-shift worker 40 28 16 8 5 2 0 41 59 630
2017 Shift worker 43 15 11 26 6 0 0 43 57 37
2017 Non-shift worker 38 24 18 10 6 4 1 40 60 704

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Shift worker 34 12
2018 Non-shift worker 20 365
2017 Shift worker 47 21
2017 Non-shift worker 21 405

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Shift worker 32 12
2018 Non-shift worker 26 365
2017 Shift worker 50 21
2017 Non-shift worker 25 405

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Shift worker 47 12
2018 Non-shift worker 19 365
2017 Shift worker 18 21
2017 Non-shift worker 15 405

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Shift worker 52 12
2018 Non-shift worker 53 365
2017 Shift worker 26 21
2017 Non-shift worker 53 405

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Shift worker 8 12
2018 Non-shift worker 5 365
2017 Shift worker 4 21
2017 Non-shift worker 6 405

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Shift worker 37 12
2018 Non-shift worker 25 365

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Shift worker 15 12
2018 Non-shift worker 21 365
2017 Shift worker 41 21
2017 Non-shift worker 37 405

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Shift worker 10 72 0 8 10 0 12
2018 Non-shift worker 10 56 13 8 3 9 351
2017 Shift worker 5 70 15 5 5 0 18
2017 Non-shift worker 9 55 17 8 2 9 392

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Shift worker 75 25 12
2018 Non-shift worker 64 36 360

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 34 58 0 8 0 0 0 92 8 12
2018 Non-shift worker 22 32 16 13 9 1 7 59 24 364
2017 Shift worker 17 42 13 14 5 9 0 65 21 21
2017 Non-shift worker 16 25 13 17 16 2 11 47 38 407

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 19 17 22 9 0 8 25 55 13 11
2018 Non-shift worker 8 12 15 7 15 4 38 35 39 362
2017 Shift worker 9 23 23 4 22 5 13 39 33 21
2017 Non-shift worker 5 11 13 12 18 5 34 27 51 407

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 47 10 6 0 10 7 20 78 14 20
2018 Non-shift worker 46 16 13 8 8 1 8 68 17 625
Report a problem or mistake on this page
Date modified: