2018 Public Service Employee Survey Results for Office of the Secretary to the Governor General by Question 80. In total, how many years have you been working in the federal public service?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 22 57 17 5 0 0 0 78 5 14
2018 3 to 10 years in the federal public service 26 39 10 15 10 0 0 65 26 32
2018 11 to 20 years in the federal public service 19 40 22 12 4 0 4 61 16 42
2018 More than 20 years in the federal public service 32 30 20 7 6 0 3 65 14 20
2017 Less than 3 years in the federal public service 82 14 0 4 0 0 0 96 4 13
2017 3 to 10 years in the federal public service 24 33 20 13 5 0 5 60 19 40
2017 11 to 20 years in the federal public service 30 29 19 16 6 0 0 59 22 38
2017 More than 20 years in the federal public service 39 34 19 0 0 0 8 80 0 23
2014 3 to 10 years in the federal public service 34 39 19 9 0 0 0 73 9 36
2014 11 to 20 years in the federal public service 31 46 7 8 4 2 0 79 13 38
2014 More than 20 years in the federal public service 39 38 6 8 2 0 7 83 11 35
2008 Less than 3 years in the federal public service 18 36 0 18 18 0 9 60 40 11
2008 3 to 10 years in the federal public service 20 40 10 20 10 0 0 60 30 30
2008 11 to 20 years in the federal public service 45 14 23 9 5 0 5 62 14 22
2008 More than 20 years in the federal public service 19 46 8 15 8 0 4 68 24 26

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 39 26 17 17 0 0 0 66 17 14
2018 3 to 10 years in the federal public service 54 36 8 0 3 0 0 90 3 32
2018 11 to 20 years in the federal public service 40 36 14 2 8 0 0 77 10 42
2018 More than 20 years in the federal public service 62 21 7 4 7 0 0 83 10 19
2017 Less than 3 years in the federal public service 33 52 0 15 0 0 0 85 15 13
2017 3 to 10 years in the federal public service 52 34 2 8 5 0 0 85 13 40
2017 11 to 20 years in the federal public service 51 30 14 2 2 0 0 81 5 38
2017 More than 20 years in the federal public service 66 25 9 0 0 0 0 91 0 23
2014 3 to 10 years in the federal public service 48 35 15 0 3 0 0 83 3 36
2014 11 to 20 years in the federal public service 52 28 10 8 2 0 0 80 11 38
2014 More than 20 years in the federal public service 64 21 15 0 0 0 0 85 0 35
2008 Less than 3 years in the federal public service 18 55 18 9 0 0 0 73 9 11
2008 3 to 10 years in the federal public service 53 23 7 17 0 0 0 77 17 30
2008 11 to 20 years in the federal public service 64 27 9 0 0 0 0 91 0 22
2008 More than 20 years in the federal public service 46 46 0 4 4 0 0 92 8 26

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 48 22 13 9 9 0 0 70 17 14
2018 3 to 10 years in the federal public service 66 19 8 0 8 0 0 85 8 31
2018 11 to 20 years in the federal public service 57 33 2 2 6 0 0 90 8 42
2018 More than 20 years in the federal public service 60 24 6 3 6 0 0 84 10 20
2017 Less than 3 years in the federal public service 57 38 0 0 5 0 0 95 5 13
2017 3 to 10 years in the federal public service 54 31 10 0 5 0 0 85 5 40
2017 11 to 20 years in the federal public service 65 28 3 2 2 0 0 92 5 38
2017 More than 20 years in the federal public service 74 13 13 0 0 0 0 87 0 23
2014 3 to 10 years in the federal public service 59 27 6 2 5 0 0 86 8 36
2014 11 to 20 years in the federal public service 60 28 2 7 2 0 0 88 10 38
2014 More than 20 years in the federal public service 60 29 9 2 0 0 0 89 2 35
2008 Less than 3 years in the federal public service 36 36 18 0 9 0 0 73 9 11
2008 3 to 10 years in the federal public service 53 33 3 7 3 0 0 87 10 30
2008 11 to 20 years in the federal public service 64 23 9 5 0 0 0 86 5 22
2008 More than 20 years in the federal public service 58 35 8 0 0 0 0 92 0 26

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 69 9 17 0 5 0 0 78 5 14
2018 3 to 10 years in the federal public service 28 29 15 15 12 0 0 57 28 32
2018 11 to 20 years in the federal public service 31 34 6 18 10 0 0 65 29 40
2018 More than 20 years in the federal public service 37 29 23 7 0 0 3 69 7 20
2017 Less than 3 years in the federal public service 67 33 0 0 0 0 0 100 0 13
2017 3 to 10 years in the federal public service 47 18 13 10 11 0 2 66 21 40
2017 11 to 20 years in the federal public service 33 27 16 14 6 0 3 63 21 38
2017 More than 20 years in the federal public service 43 34 4 14 4 0 0 77 19 23
2014 3 to 10 years in the federal public service 54 24 17 5 0 0 0 78 5 36
2014 11 to 20 years in the federal public service 28 39 7 14 9 0 2 68 24 38
2014 More than 20 years in the federal public service 47 32 18 2 0 0 0 79 2 35

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 57 43 0 0 0 0 0 100 0 14
2018 3 to 10 years in the federal public service 47 27 8 3 15 0 0 74 18 31
2018 11 to 20 years in the federal public service 27 42 11 8 8 0 4 72 16 42
2018 More than 20 years in the federal public service 36 44 6 3 10 0 0 80 13 20
2017 Less than 3 years in the federal public service 57 33 5 5 0 0 0 90 5 13
2017 3 to 10 years in the federal public service 51 32 5 7 5 0 0 83 12 40
2017 11 to 20 years in the federal public service 44 26 19 11 0 0 0 70 11 38
2017 More than 20 years in the federal public service 69 23 9 0 0 0 0 91 0 23
2014 3 to 10 years in the federal public service 53 27 15 0 5 0 0 80 5 36
2014 11 to 20 years in the federal public service 37 32 13 10 8 0 0 69 18 38
2014 More than 20 years in the federal public service 51 25 21 3 0 0 0 76 3 35
2008 Less than 3 years in the federal public service 36 18 27 0 18 0 0 55 18 11
2008 3 to 10 years in the federal public service 34 38 17 0 10 0 0 72 10 29
2008 11 to 20 years in the federal public service 64 23 14 0 0 0 0 86 0 22
2008 More than 20 years in the federal public service 58 31 4 8 0 0 0 88 8 26

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 35 43 13 9 0 0 0 78 9 14
2018 3 to 10 years in the federal public service 26 34 20 8 13 0 0 60 21 32
2018 11 to 20 years in the federal public service 12 46 17 21 4 0 0 58 25 42
2018 More than 20 years in the federal public service 29 33 20 0 17 0 0 63 17 20
2017 Less than 3 years in the federal public service 69 26 0 5 0 0 0 95 5 13
2017 3 to 10 years in the federal public service 34 46 8 10 2 0 0 80 12 40
2017 11 to 20 years in the federal public service 42 25 17 14 2 0 0 67 16 38
2017 More than 20 years in the federal public service 46 37 9 0 4 4 0 86 5 23
2014 3 to 10 years in the federal public service 46 17 19 18 0 0 0 63 18 36
2014 11 to 20 years in the federal public service 20 32 13 24 11 0 0 52 35 37
2014 More than 20 years in the federal public service 47 19 23 6 5 0 0 66 11 35

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 52 31 9 9 0 0 0 83 9 14
2018 3 to 10 years in the federal public service 31 34 12 3 18 0 3 66 21 32
2018 11 to 20 years in the federal public service 26 38 20 6 10 0 0 64 16 41
2018 More than 20 years in the federal public service 26 28 36 6 3 0 0 54 10 20
2017 Less than 3 years in the federal public service 69 19 8 0 5 0 0 88 5 13
2017 3 to 10 years in the federal public service 34 38 10 13 5 0 0 72 18 40
2017 11 to 20 years in the federal public service 33 42 17 7 0 0 0 75 7 37
2017 More than 20 years in the federal public service 39 36 13 9 4 0 0 74 13 23

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 74 18 0 0 9 0 0 91 9 14
2018 3 to 10 years in the federal public service 44 41 10 3 3 0 0 85 5 32
2018 11 to 20 years in the federal public service 46 42 2 4 6 0 0 88 10 42
2018 More than 20 years in the federal public service 40 47 6 7 0 0 0 87 7 20
2017 Less than 3 years in the federal public service 69 26 0 0 5 0 0 95 5 13
2017 3 to 10 years in the federal public service 57 30 6 2 4 0 0 87 7 40
2017 11 to 20 years in the federal public service 37 50 8 5 0 0 0 87 5 38
2017 More than 20 years in the federal public service 60 36 4 0 0 0 0 96 0 23
2014 3 to 10 years in the federal public service 59 25 14 0 3 0 0 84 3 36
2014 11 to 20 years in the federal public service 46 33 11 6 5 0 0 79 11 38
2014 More than 20 years in the federal public service 51 37 8 3 0 0 0 89 3 35
2008 Less than 3 years in the federal public service 45 36 9 9 0 0 0 82 9 11
2008 3 to 10 years in the federal public service 30 47 10 7 3 3 0 79 10 30
2008 11 to 20 years in the federal public service 73 18 9 0 0 0 0 91 0 22
2008 More than 20 years in the federal public service 65 27 0 8 0 0 0 92 8 26

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 61 31 9 0 0 0 0 91 0 14
2018 3 to 10 years in the federal public service 26 39 10 10 15 0 0 64 26 32
2018 11 to 20 years in the federal public service 18 35 24 12 8 0 4 55 20 42
2018 More than 20 years in the federal public service 26 44 13 3 13 0 0 70 17 20
2017 Less than 3 years in the federal public service 69 26 0 0 5 0 0 95 5 13
2017 3 to 10 years in the federal public service 41 31 16 7 5 0 0 72 12 40
2017 11 to 20 years in the federal public service 30 41 7 11 11 0 0 71 22 38
2017 More than 20 years in the federal public service 50 31 14 0 4 0 0 81 4 23

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 61 39 0 0 0 0 0 100 0 14
2018 3 to 10 years in the federal public service 45 42 3 3 8 0 0 87 10 31
2018 11 to 20 years in the federal public service 49 34 11 4 2 0 0 83 6 42
2018 More than 20 years in the federal public service 63 27 3 0 6 0 0 90 6 20
2017 Less than 3 years in the federal public service 67 20 14 0 0 0 0 86 0 13
2017 3 to 10 years in the federal public service 62 21 13 2 2 0 0 83 4 40
2017 11 to 20 years in the federal public service 53 33 12 2 0 0 0 86 2 38
2017 More than 20 years in the federal public service 65 35 0 0 0 0 0 100 0 23
2014 3 to 10 years in the federal public service 59 34 2 5 0 0 0 92 5 36
2014 11 to 20 years in the federal public service 71 14 12 0 2 0 0 85 2 38
2014 More than 20 years in the federal public service 72 19 6 3 0 0 0 91 3 34

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 52 30 13 5 0 0 0 82 5 14
2018 3 to 10 years in the federal public service 31 26 13 18 13 0 0 56 30 32
2018 11 to 20 years in the federal public service 25 36 21 16 2 0 0 61 18 42
2018 More than 20 years in the federal public service 26 38 19 3 10 0 3 66 14 20
2017 Less than 3 years in the federal public service 37 48 10 5 0 0 0 85 5 13
2017 3 to 10 years in the federal public service 29 36 18 13 5 0 0 65 17 40
2017 11 to 20 years in the federal public service 38 34 14 6 8 0 0 72 14 38
2017 More than 20 years in the federal public service 45 42 9 0 4 0 0 87 4 23
2014 3 to 10 years in the federal public service 32 44 16 8 0 0 0 76 8 36
2014 11 to 20 years in the federal public service 35 39 14 10 2 0 0 74 12 38
2014 More than 20 years in the federal public service 43 31 18 8 0 0 0 74 8 35

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 61 35 5 0 0 0 0 95 0 14
2018 3 to 10 years in the federal public service 36 36 8 0 20 0 0 72 20 32
2018 11 to 20 years in the federal public service 33 27 23 16 2 0 0 60 17 42
2018 More than 20 years in the federal public service 43 23 16 10 6 0 0 67 17 20
2017 Less than 3 years in the federal public service 43 48 4 5 0 0 0 91 5 13
2017 3 to 10 years in the federal public service 49 31 10 2 7 0 0 81 9 40
2017 11 to 20 years in the federal public service 40 33 13 5 9 0 0 72 14 38
2017 More than 20 years in the federal public service 50 29 13 0 4 4 0 82 5 23
2014 3 to 10 years in the federal public service 40 31 15 10 0 0 4 74 10 36
2014 11 to 20 years in the federal public service 34 40 16 6 4 0 0 74 11 38
2014 More than 20 years in the federal public service 55 18 19 8 0 0 0 73 8 35

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 56 44 0 0 0 0 0 100 0 14
2018 3 to 10 years in the federal public service 26 41 13 12 8 0 0 67 20 32
2018 11 to 20 years in the federal public service 27 39 15 16 4 0 0 65 20 42
2018 More than 20 years in the federal public service 30 33 16 3 17 0 0 63 20 20
2017 Less than 3 years in the federal public service 77 18 0 5 0 0 0 95 5 13
2017 3 to 10 years in the federal public service 39 48 6 5 2 0 0 87 7 40
2017 11 to 20 years in the federal public service 38 45 6 2 6 2 0 85 8 38
2017 More than 20 years in the federal public service 54 33 9 4 0 0 0 87 4 23
2014 3 to 10 years in the federal public service 46 42 5 7 0 0 0 88 7 36
2014 11 to 20 years in the federal public service 28 39 16 11 7 0 0 67 18 38
2014 More than 20 years in the federal public service 52 23 17 8 0 0 0 75 8 35

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 39 52 9 0 0 0 0 91 0 14
2018 3 to 10 years in the federal public service 33 41 5 10 10 0 0 74 20 32
2018 11 to 20 years in the federal public service 29 48 10 6 8 0 0 77 13 42
2018 More than 20 years in the federal public service 53 30 0 3 13 0 0 83 17 20
2017 Less than 3 years in the federal public service 71 25 5 0 0 0 0 95 0 13
2017 3 to 10 years in the federal public service 46 39 7 8 0 0 0 85 8 40
2017 11 to 20 years in the federal public service 43 36 13 7 0 0 0 79 7 38
2017 More than 20 years in the federal public service 68 32 0 0 0 0 0 100 0 23
2014 3 to 10 years in the federal public service 62 27 6 3 3 0 0 89 5 36
2014 11 to 20 years in the federal public service 41 39 12 2 6 0 0 80 8 38
2014 More than 20 years in the federal public service 60 28 9 3 0 0 0 88 3 35
2008 Less than 3 years in the federal public service 36 36 18 0 0 9 0 80 0 11
2008 3 to 10 years in the federal public service 43 33 10 10 3 0 0 77 13 30
2008 11 to 20 years in the federal public service 64 32 5 0 0 0 0 95 0 22
2008 More than 20 years in the federal public service 58 31 8 4 0 0 0 88 4 26

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 82 18 0 0 0 0 0 100 0 14
2018 3 to 10 years in the federal public service 31 36 23 8 3 0 0 67 10 32
2018 11 to 20 years in the federal public service 25 34 25 16 0 0 0 59 16 42
2018 More than 20 years in the federal public service 27 39 21 4 10 0 0 66 13 19
2017 Less than 3 years in the federal public service 90 10 0 0 0 0 0 100 0 13
2017 3 to 10 years in the federal public service 28 45 10 9 6 0 2 74 16 40
2017 11 to 20 years in the federal public service 26 38 28 2 6 0 0 64 8 38
2017 More than 20 years in the federal public service 37 38 13 12 0 0 0 75 12 23
2014 3 to 10 years in the federal public service 42 35 17 6 0 0 0 76 6 36
2014 11 to 20 years in the federal public service 12 44 23 7 14 0 0 56 21 38
2014 More than 20 years in the federal public service 39 34 17 5 5 0 0 73 10 35
2008 Less than 3 years in the federal public service 36 36 18 9 0 0 0 73 9 11
2008 3 to 10 years in the federal public service 23 30 33 13 0 0 0 53 13 30
2008 11 to 20 years in the federal public service 27 32 18 14 9 0 0 59 23 22
2008 More than 20 years in the federal public service 19 31 27 15 8 0 0 50 23 26

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 0 9 36 34 22 0 0 56 9 14
2018 3 to 10 years in the federal public service 35 28 16 18 0 0 3 19 65 32
2018 11 to 20 years in the federal public service 10 43 36 0 11 0 0 11 52 42
2018 More than 20 years in the federal public service 10 21 52 0 16 0 0 16 31 20
2017 Less than 3 years in the federal public service 5 4 23 23 34 0 10 64 10 13
2017 3 to 10 years in the federal public service 10 23 29 24 15 0 0 38 33 40
2017 11 to 20 years in the federal public service 17 28 26 21 6 0 3 27 46 37
2017 More than 20 years in the federal public service 0 30 42 21 3 0 4 25 31 23
2014 3 to 10 years in the federal public service 3 20 45 20 13 0 0 33 22 36
2014 11 to 20 years in the federal public service 12 34 37 9 5 0 3 14 47 38
2014 More than 20 years in the federal public service 8 32 48 2 7 0 3 9 41 35
2008 Less than 3 years in the federal public service 18 36 0 36 9 0 0 45 55 11
2008 3 to 10 years in the federal public service 14 28 55 3 0 0 0 3 41 29
2008 11 to 20 years in the federal public service 32 32 14 5 18 0 0 23 64 22
2008 More than 20 years in the federal public service 19 35 19 12 12 0 4 24 56 26

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 5 9 22 26 30 9 0 61 15 14
2018 3 to 10 years in the federal public service 23 28 33 8 5 3 0 13 53 32
2018 11 to 20 years in the federal public service 14 31 24 13 15 0 4 29 46 42
2018 More than 20 years in the federal public service 11 18 31 25 14 0 0 39 30 19
2017 Less than 3 years in the federal public service 5 0 9 14 63 0 10 85 5 13
2017 3 to 10 years in the federal public service 7 7 22 25 29 0 10 60 16 40
2017 11 to 20 years in the federal public service 9 15 15 37 12 0 12 56 27 35
2017 More than 20 years in the federal public service 4 4 19 29 36 0 8 70 10 23
2014 3 to 10 years in the federal public service 0 12 21 32 25 6 4 64 14 36
2014 11 to 20 years in the federal public service 2 13 25 29 22 0 8 56 17 38
2014 More than 20 years in the federal public service 0 36 20 27 11 0 5 40 38 35
2008 Less than 3 years in the federal public service 9 27 18 9 18 0 18 33 44 11
2008 3 to 10 years in the federal public service 3 28 48 14 3 3 0 18 32 29
2008 11 to 20 years in the federal public service 27 27 9 14 18 0 5 33 57 22
2008 More than 20 years in the federal public service 23 15 23 12 19 0 8 33 42 26

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 5 26 22 22 26 0 0 47 31 14
2018 3 to 10 years in the federal public service 26 10 43 18 3 0 0 21 36 32
2018 11 to 20 years in the federal public service 16 25 27 18 11 0 4 30 42 42
2018 More than 20 years in the federal public service 34 10 20 13 13 10 0 29 49 20
2017 Less than 3 years in the federal public service 0 24 25 8 34 0 10 47 26 13
2017 3 to 10 years in the federal public service 0 15 19 37 24 0 5 64 16 40
2017 11 to 20 years in the federal public service 3 10 25 43 16 0 3 61 13 35
2017 More than 20 years in the federal public service 4 19 14 21 27 6 8 56 27 23
2014 3 to 10 years in the federal public service 3 14 38 27 15 4 0 44 17 36
2014 11 to 20 years in the federal public service 3 16 39 30 13 0 0 43 18 37
2014 More than 20 years in the federal public service 13 23 18 23 19 0 3 43 38 35
2008 Less than 3 years in the federal public service 18 9 45 18 9 0 0 27 27 11
2008 3 to 10 years in the federal public service 10 21 34 24 7 3 0 32 32 29
2008 11 to 20 years in the federal public service 18 32 18 23 9 0 0 32 50 22
2008 More than 20 years in the federal public service 23 4 42 8 19 0 4 28 28 26

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 0 0 5 19 76 0 0 95 0 13
2018 3 to 10 years in the federal public service 5 25 26 28 10 0 5 40 32 32
2018 11 to 20 years in the federal public service 10 14 36 27 13 0 0 40 24 42
2018 More than 20 years in the federal public service 13 24 36 3 22 0 0 26 38 20
2017 Less than 3 years in the federal public service 0 0 8 28 54 0 10 91 0 13
2017 3 to 10 years in the federal public service 10 20 30 18 17 0 5 37 31 40
2017 11 to 20 years in the federal public service 14 19 19 32 14 0 3 47 33 37
2017 More than 20 years in the federal public service 5 14 28 19 25 0 9 49 21 21
2014 3 to 10 years in the federal public service 3 9 25 29 26 4 4 60 13 35
2014 11 to 20 years in the federal public service 11 22 42 18 7 0 0 25 32 38
2014 More than 20 years in the federal public service 2 17 34 27 9 0 10 40 22 35
2008 Less than 3 years in the federal public service 0 27 36 18 9 9 0 30 30 11
2008 3 to 10 years in the federal public service 3 34 21 21 17 0 3 39 39 29
2008 11 to 20 years in the federal public service 18 23 14 32 9 0 5 43 43 22
2008 More than 20 years in the federal public service 12 36 28 8 12 0 4 21 50 25

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 0 5 26 22 43 0 5 68 5 14
2018 3 to 10 years in the federal public service 11 30 15 31 8 0 5 40 43 32
2018 11 to 20 years in the federal public service 8 25 35 16 11 2 4 28 35 42
2018 More than 20 years in the federal public service 17 27 39 0 16 0 0 16 44 20
2017 Less than 3 years in the federal public service 0 0 19 20 42 0 20 77 0 13
2017 3 to 10 years in the federal public service 7 38 28 15 5 0 7 21 49 40
2017 11 to 20 years in the federal public service 12 27 38 11 3 0 9 15 42 35
2017 More than 20 years in the federal public service 0 21 35 16 19 0 10 38 23 23
2014 3 to 10 years in the federal public service 6 34 27 14 19 0 0 32 40 36
2014 11 to 20 years in the federal public service 18 29 39 7 7 0 0 15 47 38
2014 More than 20 years in the federal public service 10 48 17 9 12 0 3 22 60 35
2008 Less than 3 years in the federal public service 9 18 18 18 27 0 9 50 30 11
2008 3 to 10 years in the federal public service 28 34 24 7 3 3 0 11 64 29
2008 11 to 20 years in the federal public service 18 36 32 9 5 0 0 14 55 22
2008 More than 20 years in the federal public service 27 42 12 4 12 0 4 16 72 26

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 14 13 26 22 17 9 0 42 29 14
2018 3 to 10 years in the federal public service 18 39 13 20 5 0 5 27 60 32
2018 11 to 20 years in the federal public service 15 27 19 20 11 0 8 33 46 42
2018 More than 20 years in the federal public service 20 14 32 20 13 0 0 33 35 20
2017 Less than 3 years in the federal public service 0 9 15 4 33 0 39 61 14 13
2017 3 to 10 years in the federal public service 10 20 18 21 19 0 12 45 34 40
2017 11 to 20 years in the federal public service 4 17 29 33 12 0 6 48 22 35
2017 More than 20 years in the federal public service 0 34 12 16 28 0 8 49 38 23
2014 3 to 10 years in the federal public service 0 6 20 25 39 4 6 71 7 36
2014 11 to 20 years in the federal public service 8 12 13 36 24 2 5 64 22 38
2014 More than 20 years in the federal public service 7 15 13 27 25 2 11 60 25 35
2008 Less than 3 years in the federal public service 0 18 9 18 36 18 0 67 22 11
2008 3 to 10 years in the federal public service 14 21 28 24 7 3 3 33 37 29
2008 11 to 20 years in the federal public service 23 27 18 18 9 0 5 29 52 22
2008 More than 20 years in the federal public service 8 27 27 4 23 4 8 30 39 26

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 0 31 9 17 43 0 0 60 31 14
2018 3 to 10 years in the federal public service 24 8 29 26 10 0 3 38 33 31
2018 11 to 20 years in the federal public service 6 23 33 21 13 0 4 36 30 42
2018 More than 20 years in the federal public service 20 7 40 0 23 6 3 25 31 20
2017 Less than 3 years in the federal public service 0 14 5 15 37 10 20 74 19 13
2017 3 to 10 years in the federal public service 7 6 30 20 22 3 12 49 15 40
2017 11 to 20 years in the federal public service 4 14 28 34 17 0 3 53 18 35
2017 More than 20 years in the federal public service 0 4 17 30 25 4 18 72 6 23
2014 3 to 10 years in the federal public service 3 13 36 26 15 4 4 45 16 36
2014 11 to 20 years in the federal public service 8 12 32 24 18 3 2 45 21 38
2014 More than 20 years in the federal public service 2 23 29 16 19 4 7 39 28 35
Top of Page

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 43 18 9 0 0 13 17 88 0 14
2018 3 to 10 years in the federal public service 18 23 21 3 25 5 5 46 31 32
2018 11 to 20 years in the federal public service 18 42 10 14 11 4 2 63 27 42
2018 More than 20 years in the federal public service 39 29 14 0 14 4 0 71 15 19
2017 Less than 3 years in the federal public service 67 15 4 0 5 0 10 90 5 13
2017 3 to 10 years in the federal public service 29 17 24 18 7 2 2 48 26 40
2017 11 to 20 years in the federal public service 24 32 21 11 12 0 0 56 23 38
2017 More than 20 years in the federal public service 20 44 6 4 9 4 13 77 16 23
2014 3 to 10 years in the federal public service 33 24 17 10 10 0 6 61 21 36
2014 11 to 20 years in the federal public service 15 47 13 8 14 2 0 63 23 38
2014 More than 20 years in the federal public service 25 23 17 19 14 0 3 49 34 35

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 87 5 0 0 9 0 0 91 9 14
2018 3 to 10 years in the federal public service 33 31 8 18 8 3 0 66 26 32
2018 11 to 20 years in the federal public service 35 33 9 14 6 4 0 70 20 42
2018 More than 20 years in the federal public service 53 24 6 7 10 0 0 77 17 20
2017 Less than 3 years in the federal public service 67 18 10 0 5 0 0 85 5 13
2017 3 to 10 years in the federal public service 39 27 14 8 9 0 2 67 18 40
2017 11 to 20 years in the federal public service 39 28 16 6 9 0 2 68 15 38
2017 More than 20 years in the federal public service 59 33 4 4 0 0 0 91 4 23
2014 3 to 10 years in the federal public service 45 28 12 7 7 0 0 73 15 36
2014 11 to 20 years in the federal public service 44 25 2 10 19 0 0 69 29 38
2014 More than 20 years in the federal public service 35 22 18 14 11 0 0 57 25 35

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 30 5 26 9 5 22 5 47 18 14
2018 3 to 10 years in the federal public service 5 31 18 10 25 11 0 40 39 32
2018 11 to 20 years in the federal public service 6 32 31 12 2 11 6 46 16 42
2018 More than 20 years in the federal public service 13 31 31 7 7 7 4 50 16 19
2017 Less than 3 years in the federal public service 20 38 14 5 0 10 14 76 6 13
2017 3 to 10 years in the federal public service 7 20 20 17 13 20 2 35 39 40
2017 11 to 20 years in the federal public service 24 34 22 3 6 11 0 65 10 38
2017 More than 20 years in the federal public service 11 39 24 4 9 8 5 58 15 23
2014 3 to 10 years in the federal public service 18 21 22 7 17 9 6 46 28 36
2014 11 to 20 years in the federal public service 8 29 8 15 20 12 7 47 43 38
2014 More than 20 years in the federal public service 21 18 20 19 11 8 3 44 34 35

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 87 13 0 0 0 0 0 100 0 14
2018 3 to 10 years in the federal public service 38 34 18 10 0 0 0 72 10 32
2018 11 to 20 years in the federal public service 32 48 6 8 6 0 0 81 14 42
2018 More than 20 years in the federal public service 37 39 14 0 10 0 0 76 10 20
2017 Less than 3 years in the federal public service 95 0 0 0 5 0 0 95 5 13
2017 3 to 10 years in the federal public service 43 36 14 2 2 2 0 81 5 40
2017 11 to 20 years in the federal public service 34 45 12 6 0 3 0 81 6 37
2017 More than 20 years in the federal public service 50 33 13 4 0 0 0 83 4 23
2014 3 to 10 years in the federal public service 44 33 16 7 0 0 0 76 7 36
2014 11 to 20 years in the federal public service 35 32 18 7 8 0 0 67 15 38
2014 More than 20 years in the federal public service 41 27 17 15 0 0 0 68 15 35

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 91 5 0 5 0 0 0 95 5 14
2018 3 to 10 years in the federal public service 39 34 20 3 5 0 0 73 8 32
2018 11 to 20 years in the federal public service 29 50 6 8 4 4 0 82 12 42
2018 More than 20 years in the federal public service 39 40 10 3 6 0 0 80 10 20
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 58 24 9 9 0 0 0 81 9 13
2018 3 to 10 years in the federal public service 42 38 3 12 5 0 0 80 17 32
2018 11 to 20 years in the federal public service 36 33 6 17 6 0 2 70 24 42
2018 More than 20 years in the federal public service 33 24 29 3 10 0 0 57 13 20
2017 Less than 3 years in the federal public service 73 4 18 0 5 0 0 77 5 13
2017 3 to 10 years in the federal public service 37 30 13 10 5 3 2 70 16 40
2017 11 to 20 years in the federal public service 27 40 20 11 2 0 0 67 13 38
2017 More than 20 years in the federal public service 55 22 19 4 0 0 0 77 4 23
2014 3 to 10 years in the federal public service 51 23 13 10 4 0 0 74 13 36
2014 11 to 20 years in the federal public service 30 39 15 9 7 0 0 69 16 38
2014 More than 20 years in the federal public service 41 31 8 12 5 0 2 75 17 35
2008 Less than 3 years in the federal public service 36 27 9 18 9 0 0 64 27 11
2008 3 to 10 years in the federal public service 23 33 13 23 7 0 0 57 30 30
2008 11 to 20 years in the federal public service 27 27 18 14 9 5 0 57 24 22
2008 More than 20 years in the federal public service 46 31 8 4 12 0 0 77 15 26

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 58 33 9 0 0 0 0 91 0 13
2018 3 to 10 years in the federal public service 55 21 8 12 5 0 0 75 17 32
2018 11 to 20 years in the federal public service 44 23 8 10 10 4 2 71 21 42
2018 More than 20 years in the federal public service 47 29 6 3 13 0 0 77 17 20
2017 Less than 3 years in the federal public service 73 15 4 4 5 0 0 88 9 13
2017 3 to 10 years in the federal public service 43 31 11 5 4 6 0 78 10 40
2017 11 to 20 years in the federal public service 33 37 20 8 0 3 0 72 8 38
2017 More than 20 years in the federal public service 57 20 19 4 0 0 0 77 4 23
2014 3 to 10 years in the federal public service 52 16 16 12 0 4 0 70 13 36
2014 11 to 20 years in the federal public service 31 33 16 13 7 0 0 64 20 38
2014 More than 20 years in the federal public service 44 24 18 14 0 0 0 68 14 35
2008 Less than 3 years in the federal public service 27 45 9 0 9 9 0 80 10 11
2008 3 to 10 years in the federal public service 27 27 13 17 13 3 0 55 31 30
2008 11 to 20 years in the federal public service 41 18 18 14 9 0 0 59 23 22
2008 More than 20 years in the federal public service 42 23 19 8 8 0 0 65 15 26

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 57 24 9 9 0 0 0 81 9 13
2018 3 to 10 years in the federal public service 59 19 3 10 10 0 0 77 20 31
2018 11 to 20 years in the federal public service 46 29 6 6 12 0 2 76 18 42
2018 More than 20 years in the federal public service 34 29 26 0 10 0 0 64 10 20
2017 Less than 3 years in the federal public service 73 22 0 0 5 0 0 95 5 13
2017 3 to 10 years in the federal public service 43 28 5 19 5 0 0 71 24 40
2017 11 to 20 years in the federal public service 39 32 22 2 6 0 0 70 8 38
2017 More than 20 years in the federal public service 46 41 4 0 9 0 0 87 9 23
2014 3 to 10 years in the federal public service 49 18 10 15 9 0 0 67 23 36
2014 11 to 20 years in the federal public service 31 46 8 7 7 0 0 77 14 38
2014 More than 20 years in the federal public service 49 25 9 11 3 2 0 75 15 35
2008 Less than 3 years in the federal public service 36 36 9 0 18 0 0 73 18 11
2008 3 to 10 years in the federal public service 34 24 10 10 17 3 0 61 29 29
2008 11 to 20 years in the federal public service 27 36 18 9 9 0 0 64 18 22
2008 More than 20 years in the federal public service 42 31 4 12 12 0 0 73 23 26

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 86 9 5 0 0 0 0 95 0 13
2018 3 to 10 years in the federal public service 62 13 10 5 10 0 0 76 15 32
2018 11 to 20 years in the federal public service 48 20 17 2 8 4 2 72 10 42
2018 More than 20 years in the federal public service 47 23 20 0 10 0 0 70 10 20
2017 Less than 3 years in the federal public service 77 10 14 0 0 0 0 86 0 13
2017 3 to 10 years in the federal public service 48 27 14 3 5 3 0 78 8 40
2017 11 to 20 years in the federal public service 51 30 5 8 2 3 0 83 11 38
2017 More than 20 years in the federal public service 54 29 8 0 9 0 0 83 9 23

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 71 10 9 9 0 0 0 81 9 13
2018 3 to 10 years in the federal public service 55 13 13 5 15 0 0 68 20 32
2018 11 to 20 years in the federal public service 46 21 14 6 8 4 2 71 14 42
2018 More than 20 years in the federal public service 50 23 13 0 13 0 0 74 13 20
2017 Less than 3 years in the federal public service 73 19 4 0 5 0 0 91 5 13
2017 3 to 10 years in the federal public service 48 17 14 11 10 0 0 65 20 40
2017 11 to 20 years in the federal public service 43 31 10 10 6 0 0 74 16 38
2017 More than 20 years in the federal public service 60 23 9 0 9 0 0 83 9 23
2014 3 to 10 years in the federal public service 60 15 6 12 6 0 0 76 18 36
2014 11 to 20 years in the federal public service 46 34 8 2 9 0 0 80 12 38
2014 More than 20 years in the federal public service 41 31 17 8 0 3 0 74 8 35
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 11 to 20 years in the federal public service 8 53 16 8 8 0 8 66 17 11
2017 3 to 10 years in the federal public service 20 39 13 20 8 0 0 59 29 10
2017 11 to 20 years in the federal public service 16 46 8 7 8 8 8 73 17 13
2017 More than 20 years in the federal public service 51 17 8 17 0 0 6 73 18 12
2014 11 to 20 years in the federal public service 25 40 6 6 12 0 12 74 20 16
2014 More than 20 years in the federal public service 44 35 10 12 0 0 0 78 12 16

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 47 30 5 5 5 9 0 85 10 14
2018 3 to 10 years in the federal public service 23 16 20 23 18 0 0 39 41 32
2018 11 to 20 years in the federal public service 8 25 19 27 14 8 0 35 44 42
2018 More than 20 years in the federal public service 21 41 14 7 14 4 0 64 21 19
2017 Less than 3 years in the federal public service 53 43 4 0 0 0 0 96 0 13
2017 3 to 10 years in the federal public service 9 52 18 8 12 0 0 62 20 40
2017 11 to 20 years in the federal public service 24 42 16 10 6 3 0 68 16 38
2017 More than 20 years in the federal public service 35 21 28 0 9 4 3 60 10 23
2014 3 to 10 years in the federal public service 40 35 10 9 3 4 0 78 12 36
2014 11 to 20 years in the federal public service 13 36 19 22 9 0 0 50 31 38
2014 More than 20 years in the federal public service 27 39 21 8 6 0 0 65 14 35

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 17 64 5 9 5 0 0 82 14 14
2018 3 to 10 years in the federal public service 23 13 15 20 28 0 0 36 48 32
2018 11 to 20 years in the federal public service 4 25 22 24 22 4 0 30 47 42
2018 More than 20 years in the federal public service 20 36 27 0 13 3 0 58 14 20
2017 Less than 3 years in the federal public service 63 25 8 5 0 0 0 87 5 13
2017 3 to 10 years in the federal public service 7 54 14 15 8 2 0 63 23 39
2017 11 to 20 years in the federal public service 20 41 17 13 6 3 0 63 19 38
2017 More than 20 years in the federal public service 26 43 4 10 9 4 3 75 20 23
2014 3 to 10 years in the federal public service 39 28 19 9 3 4 0 69 12 36
2014 11 to 20 years in the federal public service 11 36 25 21 7 0 0 47 28 38
2014 More than 20 years in the federal public service 35 23 23 4 13 2 0 59 17 35
2008 Less than 3 years in the federal public service 27 0 9 27 27 9 0 30 60 11
2008 3 to 10 years in the federal public service 7 23 17 40 10 3 0 31 52 30
2008 11 to 20 years in the federal public service 14 32 14 14 23 5 0 48 38 22
2008 More than 20 years in the federal public service 15 31 19 8 27 0 0 46 35 26

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 9 39 5 35 5 9 0 52 43 14
2018 3 to 10 years in the federal public service 13 23 5 23 36 0 0 36 59 32
2018 11 to 20 years in the federal public service 2 15 22 19 38 4 0 18 59 42
2018 More than 20 years in the federal public service 20 20 37 6 13 3 0 41 21 20
2017 Less than 3 years in the federal public service 33 28 0 0 5 33 0 93 7 13
2017 3 to 10 years in the federal public service 9 29 33 11 10 7 0 42 22 40
2017 11 to 20 years in the federal public service 10 45 16 21 6 3 0 57 27 38
2017 More than 20 years in the federal public service 21 36 23 4 9 4 3 61 14 23
2014 3 to 10 years in the federal public service 28 36 16 13 0 7 0 69 14 36
2014 11 to 20 years in the federal public service 8 44 24 15 9 0 0 52 24 38
2014 More than 20 years in the federal public service 23 24 27 13 13 0 0 48 25 35
2008 Less than 3 years in the federal public service 18 9 9 27 27 9 0 30 60 11
2008 3 to 10 years in the federal public service 0 13 17 43 27 0 0 13 70 30
2008 11 to 20 years in the federal public service 9 27 27 23 14 0 0 36 36 22
2008 More than 20 years in the federal public service 8 23 19 19 27 4 0 32 48 26

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 9 34 18 13 18 9 0 47 34 14
2018 3 to 10 years in the federal public service 11 19 8 22 40 0 0 30 62 31
2018 11 to 20 years in the federal public service 2 19 11 36 32 0 0 21 68 42
2018 More than 20 years in the federal public service 20 10 47 13 10 0 0 30 23 20
2017 Less than 3 years in the federal public service 49 32 4 15 0 0 0 81 15 13
2017 3 to 10 years in the federal public service 9 34 18 22 10 5 2 47 34 40
2017 11 to 20 years in the federal public service 7 47 17 17 8 3 0 56 26 38
2017 More than 20 years in the federal public service 21 35 28 0 9 4 3 60 10 23
2014 3 to 10 years in the federal public service 18 39 26 12 5 0 0 56 17 36
2014 11 to 20 years in the federal public service 13 35 29 11 12 0 0 48 23 38
2014 More than 20 years in the federal public service 22 37 19 13 6 3 0 61 19 35
2008 Less than 3 years in the federal public service 9 27 18 18 18 9 0 40 40 11
2008 3 to 10 years in the federal public service 0 28 31 28 14 0 0 28 41 29
2008 11 to 20 years in the federal public service 9 23 27 27 14 0 0 32 41 22
2008 More than 20 years in the federal public service 8 38 12 19 23 0 0 46 42 26
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 22 43 22 14 0 0 0 64 14 14
2018 3 to 10 years in the federal public service 18 15 18 31 18 0 0 33 49 32
2018 11 to 20 years in the federal public service 4 38 23 16 20 0 0 42 35 42
2018 More than 20 years in the federal public service 27 27 36 0 10 0 0 54 10 20
2017 Less than 3 years in the federal public service 82 13 0 5 0 0 0 95 5 13
2017 3 to 10 years in the federal public service 36 44 9 11 0 0 0 80 11 40
2017 11 to 20 years in the federal public service 33 46 8 7 3 3 0 81 11 38
2017 More than 20 years in the federal public service 28 48 20 0 4 0 0 76 4 23
2014 3 to 10 years in the federal public service 42 47 10 0 0 0 0 90 0 36
2014 11 to 20 years in the federal public service 29 45 15 6 5 0 0 74 11 38
2014 More than 20 years in the federal public service 44 29 18 4 0 5 0 77 5 35

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 17 57 13 13 0 0 0 74 13 14
2018 3 to 10 years in the federal public service 18 26 5 27 21 3 0 45 49 32
2018 11 to 20 years in the federal public service 14 43 16 22 2 4 0 59 25 42
2018 More than 20 years in the federal public service 45 24 7 14 7 4 0 72 21 19
2017 Less than 3 years in the federal public service 59 37 4 0 0 0 0 96 0 13
2017 3 to 10 years in the federal public service 50 26 16 3 0 5 0 79 3 40
2017 11 to 20 years in the federal public service 45 27 14 9 0 5 0 76 9 38
2017 More than 20 years in the federal public service 46 34 10 6 4 0 0 80 10 23
2014 3 to 10 years in the federal public service 51 34 11 0 0 4 0 88 0 36
2014 11 to 20 years in the federal public service 39 46 2 2 5 3 2 90 8 38
2014 More than 20 years in the federal public service 54 16 13 6 6 5 0 74 12 35
2008 Less than 3 years in the federal public service 45 18 18 9 9 0 0 64 18 11
2008 3 to 10 years in the federal public service 14 31 17 14 21 3 0 46 36 29
2008 11 to 20 years in the federal public service 27 36 9 14 9 5 0 67 24 22
2008 More than 20 years in the federal public service 46 35 8 0 12 0 0 81 12 26

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 47 22 22 0 0 9 0 76 0 14
2018 3 to 10 years in the federal public service 10 26 24 13 21 5 0 39 36 31
2018 11 to 20 years in the federal public service 13 27 38 14 6 0 2 41 20 42
2018 More than 20 years in the federal public service 51 10 24 0 10 4 0 64 11 19

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 19 24 19 10 5 24 0 56 20 13
2018 3 to 10 years in the federal public service 10 13 11 20 30 13 3 27 60 32
2018 11 to 20 years in the federal public service 2 21 19 23 18 11 6 27 50 42
2018 More than 20 years in the federal public service 26 10 26 10 17 3 6 41 30 20
2017 Less than 3 years in the federal public service 55 15 0 11 4 10 5 82 18 12
2017 3 to 10 years in the federal public service 5 25 25 11 10 17 7 40 27 40
2017 11 to 20 years in the federal public service 24 17 23 16 7 8 5 48 27 38
2017 More than 20 years in the federal public service 34 21 10 10 13 8 4 62 26 23
2014 3 to 10 years in the federal public service 33 32 10 8 9 5 3 71 18 36
2014 11 to 20 years in the federal public service 11 21 19 28 13 5 4 34 45 38
2014 More than 20 years in the federal public service 25 29 17 4 11 11 2 62 18 35

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 17 39 26 9 0 9 0 62 9 14
2018 3 to 10 years in the federal public service 8 39 18 23 10 3 0 47 34 32
2018 11 to 20 years in the federal public service 6 27 23 26 14 6 0 34 41 42
2018 More than 20 years in the federal public service 23 27 36 3 10 0 0 50 13 20
2017 Less than 3 years in the federal public service 43 29 9 0 5 10 4 84 6 13
2017 3 to 10 years in the federal public service 19 26 24 13 13 5 0 47 28 39
2017 11 to 20 years in the federal public service 28 43 11 9 9 0 0 70 18 38
2017 More than 20 years in the federal public service 42 29 20 4 0 4 0 74 5 23
2014 3 to 10 years in the federal public service 39 27 15 10 3 7 0 70 13 36
2014 11 to 20 years in the federal public service 24 28 17 22 9 0 0 52 31 38
2014 More than 20 years in the federal public service 31 33 18 6 6 0 6 69 12 35
2008 Less than 3 years in the federal public service 9 45 18 0 18 9 0 60 20 11
2008 3 to 10 years in the federal public service 3 17 30 30 20 0 0 20 50 30
2008 11 to 20 years in the federal public service 23 36 18 9 14 0 0 59 23 22
2008 More than 20 years in the federal public service 12 46 19 12 12 0 0 58 23 26

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 22 30 13 5 22 9 0 57 29 14
2018 3 to 10 years in the federal public service 10 18 8 21 41 3 0 29 63 32
2018 11 to 20 years in the federal public service 4 11 21 25 39 0 0 15 64 42
2018 More than 20 years in the federal public service 16 27 16 14 10 0 16 52 29 20
2017 Less than 3 years in the federal public service 20 0 14 32 5 0 29 28 53 13
2017 3 to 10 years in the federal public service 10 18 12 23 33 2 2 29 59 40
2017 11 to 20 years in the federal public service 2 20 20 25 24 3 5 25 53 38
2017 More than 20 years in the federal public service 27 13 18 14 13 0 15 46 32 23
2014 3 to 10 years in the federal public service 16 12 19 29 16 7 0 31 49 36
2014 11 to 20 years in the federal public service 5 12 12 31 31 2 6 19 68 38
2014 More than 20 years in the federal public service 12 19 19 12 26 2 9 35 43 35
2008 Less than 3 years in the federal public service 9 9 9 18 36 9 9 22 67 11
2008 3 to 10 years in the federal public service 0 11 21 25 39 4 0 11 67 28
2008 11 to 20 years in the federal public service 5 9 36 0 27 14 9 18 35 22
2008 More than 20 years in the federal public service 8 23 23 19 27 0 0 31 46 26

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 17 74 9 0 0 0 0 91 0 14
2018 3 to 10 years in the federal public service 13 41 23 8 12 3 0 56 20 32
2018 11 to 20 years in the federal public service 8 47 16 22 6 2 0 56 28 42
2018 More than 20 years in the federal public service 38 30 21 4 7 0 0 68 11 19
2017 Less than 3 years in the federal public service 39 46 10 5 0 0 0 85 5 13
2017 3 to 10 years in the federal public service 24 40 16 5 12 0 3 66 18 40
2017 11 to 20 years in the federal public service 26 46 9 14 2 3 0 74 17 38
2017 More than 20 years in the federal public service 37 36 18 0 4 4 0 76 5 23

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 64 36 0 0 0 0 0 100 0 14
2018 3 to 10 years in the federal public service 29 29 21 13 0 8 0 63 14 31
2018 11 to 20 years in the federal public service 31 44 18 4 0 4 0 78 4 42
2018 More than 20 years in the federal public service 33 37 13 3 6 6 0 75 11 20
2017 Less than 3 years in the federal public service 53 32 5 0 0 10 0 95 0 13
2017 3 to 10 years in the federal public service 32 30 17 14 4 2 0 64 19 40
2017 11 to 20 years in the federal public service 36 37 21 6 0 0 0 73 6 38
2017 More than 20 years in the federal public service 50 25 20 0 0 4 0 79 0 23
2014 3 to 10 years in the federal public service 60 25 10 3 0 0 3 87 3 36
2014 11 to 20 years in the federal public service 42 37 19 0 2 0 0 79 2 38
2014 More than 20 years in the federal public service 45 36 14 0 0 2 4 86 0 35

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 74 18 0 9 0 0 0 91 9 14
2018 3 to 10 years in the federal public service 26 31 23 10 5 5 0 60 15 32
2018 11 to 20 years in the federal public service 27 39 21 10 0 4 0 68 10 42
2018 More than 20 years in the federal public service 37 40 3 7 6 6 0 82 14 20
2017 Less than 3 years in the federal public service 87 13 0 0 0 0 0 100 0 13
2017 3 to 10 years in the federal public service 36 35 15 12 2 0 0 71 15 40
2017 11 to 20 years in the federal public service 33 58 2 2 3 0 0 92 6 38
2017 More than 20 years in the federal public service 48 39 13 0 0 0 0 87 0 23
2014 3 to 10 years in the federal public service 56 35 5 0 0 4 0 95 0 36
2014 11 to 20 years in the federal public service 34 45 9 6 2 3 0 82 8 38
2014 More than 20 years in the federal public service 50 38 7 0 0 5 0 93 0 35

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 71 29 0 0 0 0 0 100 0 13
2018 3 to 10 years in the federal public service 28 36 12 13 10 0 0 65 23 32
2018 11 to 20 years in the federal public service 17 46 23 8 6 0 0 63 14 42
2018 More than 20 years in the federal public service 50 27 10 3 10 0 0 77 13 20
2017 Less than 3 years in the federal public service 82 14 5 0 0 0 0 95 0 13
2017 3 to 10 years in the federal public service 55 33 8 2 2 0 0 88 4 40
2017 11 to 20 years in the federal public service 52 32 8 8 0 0 0 84 8 38
2017 More than 20 years in the federal public service 60 31 0 9 0 0 0 91 9 23
2014 3 to 10 years in the federal public service 57 36 5 2 0 0 0 93 2 36
2014 11 to 20 years in the federal public service 47 34 8 0 11 0 0 81 11 38
2014 More than 20 years in the federal public service 59 29 13 0 0 0 0 87 0 35
2008 Less than 3 years in the federal public service 45 27 27 0 0 0 0 73 0 11
2008 3 to 10 years in the federal public service 20 57 13 7 3 0 0 77 10 30
2008 11 to 20 years in the federal public service 27 45 18 5 5 0 0 73 9 22
2008 More than 20 years in the federal public service 27 38 12 8 15 0 0 65 23 26

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 64 26 9 0 0 0 0 91 0 14
2018 3 to 10 years in the federal public service 20 29 18 15 18 0 0 49 33 32
2018 11 to 20 years in the federal public service 19 25 32 12 10 0 2 45 22 42
2018 More than 20 years in the federal public service 46 27 10 7 10 0 0 73 17 20
2017 Less than 3 years in the federal public service 82 14 0 5 0 0 0 95 5 13
2017 3 to 10 years in the federal public service 45 40 8 5 2 0 0 85 7 40
2017 11 to 20 years in the federal public service 44 23 20 11 0 3 0 69 11 38
2017 More than 20 years in the federal public service 60 23 9 4 4 0 0 83 9 23
2014 3 to 10 years in the federal public service 53 23 13 3 5 4 0 78 8 36
2014 11 to 20 years in the federal public service 28 47 16 2 7 0 0 75 9 38
2014 More than 20 years in the federal public service 46 23 18 6 7 0 0 69 12 35

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 64 26 9 0 0 0 0 91 0 14
2018 3 to 10 years in the federal public service 20 31 23 10 15 0 0 52 26 32
2018 11 to 20 years in the federal public service 13 27 34 14 10 2 0 41 24 42
2018 More than 20 years in the federal public service 36 37 10 3 13 0 0 73 17 20
2017 Less than 3 years in the federal public service 82 14 0 0 5 0 0 95 5 13
2017 3 to 10 years in the federal public service 37 39 17 5 2 0 0 76 7 39
2017 11 to 20 years in the federal public service 41 33 15 11 0 0 0 74 11 38
2017 More than 20 years in the federal public service 56 36 0 4 4 0 0 91 9 23
2014 3 to 10 years in the federal public service 58 17 21 2 3 0 0 74 5 36
2014 11 to 20 years in the federal public service 26 50 16 2 5 0 0 76 7 38
2014 More than 20 years in the federal public service 42 32 14 6 7 0 0 74 12 35
2008 Less than 3 years in the federal public service 18 36 18 27 0 0 0 55 27 11
2008 3 to 10 years in the federal public service 10 50 10 23 7 0 0 60 30 30
2008 11 to 20 years in the federal public service 36 32 14 5 9 5 0 71 14 22
2008 More than 20 years in the federal public service 31 35 19 4 12 0 0 65 15 26

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 39 26 17 9 9 0 0 65 18 14
2018 3 to 10 years in the federal public service 31 21 15 5 13 10 5 61 21 32
2018 11 to 20 years in the federal public service 21 29 19 15 16 0 0 50 31 42
2018 More than 20 years in the federal public service 56 20 10 0 13 0 0 77 13 20
2017 Less than 3 years in the federal public service 27 10 18 0 15 29 0 53 21 13
2017 3 to 10 years in the federal public service 36 44 5 7 5 0 3 82 13 40
2017 11 to 20 years in the federal public service 46 22 13 15 0 0 3 71 16 38
2017 More than 20 years in the federal public service 56 31 0 9 0 4 0 91 9 23
2014 3 to 10 years in the federal public service 56 19 5 5 5 10 0 84 11 36
2014 11 to 20 years in the federal public service 41 26 12 13 5 0 4 69 18 38
2014 More than 20 years in the federal public service 47 24 9 11 3 2 4 75 15 35
2008 Less than 3 years in the federal public service 36 27 0 18 18 0 0 64 36 11
2008 3 to 10 years in the federal public service 27 13 13 10 23 10 3 46 38 30
2008 11 to 20 years in the federal public service 41 27 5 0 14 9 5 79 16 22
2008 More than 20 years in the federal public service 44 24 16 4 4 8 0 74 9 25
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Less than 3 years in the federal public service 38 29 33 13
2018 3 to 10 years in the federal public service 32 38 30 32
2018 11 to 20 years in the federal public service 32 29 38 42
2018 More than 20 years in the federal public service 10 63 26 20
2017 Less than 3 years in the federal public service 53 10 37 13
2017 3 to 10 years in the federal public service 33 30 37 40
2017 11 to 20 years in the federal public service 23 47 31 38
2017 More than 20 years in the federal public service 20 64 16 23
2014 3 to 10 years in the federal public service 22 48 30 36
2014 11 to 20 years in the federal public service 20 45 35 38
2014 More than 20 years in the federal public service 19 50 31 35

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 3 to 10 years in the federal public service 0 17 83 0 0 0 12
2018 11 to 20 years in the federal public service 0 6 70 6 0 17 13
2017 3 to 10 years in the federal public service 0 38 38 9 0 15 13
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 35 65 32
2018 11 to 20 years in the federal public service 29 71 42

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 59 13

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 54 13

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 13

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 10
2018 11 to 20 years in the federal public service 0 13

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 10
2018 11 to 20 years in the federal public service 0 13

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 10

Question 49g. From whom did you experience harassment on the job? Other

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 10
2018 11 to 20 years in the federal public service 0 13

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 48 13

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 41 13

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 34 13

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 40 13

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 66 13

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 10

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 13

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 50 10

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 41 13

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 44 10

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 13

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 10

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 13

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 40 13

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 13

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 34 13

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 13

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 13

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 53 13

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 13

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 28 9 0 5 0 53 5 88 12 13
2018 3 to 10 years in the federal public service 5 18 13 8 23 31 3 35 46 32
2018 11 to 20 years in the federal public service 0 23 11 29 14 10 14 29 56 42
2018 More than 20 years in the federal public service 13 50 3 0 13 10 10 79 17 20
2017 Less than 3 years in the federal public service 39 5 4 0 0 34 18 92 0 13
2017 3 to 10 years in the federal public service 10 5 26 10 5 32 12 27 26 40
2017 11 to 20 years in the federal public service 14 26 11 14 0 27 7 61 21 38
2017 More than 20 years in the federal public service 16 27 26 0 4 13 15 59 6 23
2014 3 to 10 years in the federal public service 14 14 25 5 3 19 21 45 12 36
2014 11 to 20 years in the federal public service 2 29 7 19 8 23 11 48 41 38
2014 More than 20 years in the federal public service 15 31 20 15 0 12 7 57 18 34

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 28 19 14 5 0 34 0 71 8 13
2018 3 to 10 years in the federal public service 20 16 20 13 20 11 0 40 37 32
2018 11 to 20 years in the federal public service 2 28 23 19 18 10 0 33 41 42
2018 More than 20 years in the federal public service 43 23 10 3 10 10 0 74 15 20
2017 Less than 3 years in the federal public service 53 23 4 0 0 20 0 95 0 13
2017 3 to 10 years in the federal public service 19 22 29 13 2 13 2 48 18 40
2017 11 to 20 years in the federal public service 25 47 12 11 0 6 0 76 11 38
2017 More than 20 years in the federal public service 56 19 21 0 4 0 0 74 4 23
2014 3 to 10 years in the federal public service 39 23 19 2 5 12 0 71 8 36
2014 11 to 20 years in the federal public service 11 39 31 8 4 6 0 53 14 38
2014 More than 20 years in the federal public service 33 32 25 5 0 6 0 69 5 34
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in the federal public service 0 100 13

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 28 5 0 0 0 62 5 100 0 13
2018 3 to 10 years in the federal public service 3 23 28 3 5 33 5 42 12 32
2018 11 to 20 years in the federal public service 0 27 33 6 6 19 10 38 16 42
2018 More than 20 years in the federal public service 22 31 16 0 10 14 6 67 13 20
2017 Less than 3 years in the federal public service 29 5 8 0 0 25 33 82 0 13
2017 3 to 10 years in the federal public service 7 13 29 3 7 22 19 35 16 40
2017 11 to 20 years in the federal public service 15 21 24 9 0 21 10 53 13 38
2017 More than 20 years in the federal public service 12 29 23 4 4 13 15 57 12 23
2014 3 to 10 years in the federal public service 16 18 23 2 0 20 21 57 4 36
2014 11 to 20 years in the federal public service 8 27 16 4 7 31 7 57 17 38
2014 More than 20 years in the federal public service 11 29 27 2 2 16 12 56 6 35

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 47 5 14 0 0 34 0 78 0 13
2018 3 to 10 years in the federal public service 15 29 36 0 5 13 3 52 6 32
2018 11 to 20 years in the federal public service 6 40 29 10 6 10 0 51 17 42
2018 More than 20 years in the federal public service 41 24 10 0 10 14 0 76 12 19
2017 Less than 3 years in the federal public service 59 19 9 0 0 0 14 90 0 13
2017 3 to 10 years in the federal public service 19 28 29 0 4 12 7 58 6 40
2017 11 to 20 years in the federal public service 36 31 21 9 0 3 0 69 9 38
2017 More than 20 years in the federal public service 38 37 13 4 4 4 0 77 9 23
2014 3 to 10 years in the federal public service 40 33 12 3 0 12 0 83 3 36
2014 11 to 20 years in the federal public service 24 37 20 6 5 6 2 66 11 38
2014 More than 20 years in the federal public service 33 29 24 2 2 10 0 69 5 35
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 57 35 9 0 0 0 0 91 0 14
2018 3 to 10 years in the federal public service 36 30 18 11 5 0 0 66 16 32
2018 11 to 20 years in the federal public service 58 18 14 2 8 0 0 76 10 41
2018 More than 20 years in the federal public service 53 16 0 14 10 0 6 75 25 20
2017 Less than 3 years in the federal public service 52 14 25 0 10 0 0 66 10 13
2017 3 to 10 years in the federal public service 36 44 5 8 5 0 2 82 13 40
2017 11 to 20 years in the federal public service 50 14 16 12 8 0 0 63 20 38
2017 More than 20 years in the federal public service 67 14 4 6 5 0 4 85 11 23

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 56 26 14 5 0 0 0 82 5 14
2018 3 to 10 years in the federal public service 11 26 35 20 8 0 0 36 28 32
2018 11 to 20 years in the federal public service 19 23 42 10 6 0 0 42 16 42
2018 More than 20 years in the federal public service 40 16 13 16 7 6 0 60 25 20
2017 Less than 3 years in the federal public service 49 41 10 0 0 0 0 90 0 13
2017 3 to 10 years in the federal public service 16 14 25 28 15 0 2 30 44 40
2017 11 to 20 years in the federal public service 7 23 35 24 11 0 0 31 35 38
2017 More than 20 years in the federal public service 40 21 17 18 4 0 0 61 22 23

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 73 22 5 0 0 0 0 95 0 14
2018 3 to 10 years in the federal public service 19 26 26 24 5 0 0 45 29 31
2018 11 to 20 years in the federal public service 21 35 18 21 6 0 0 55 27 42
2018 More than 20 years in the federal public service 23 24 30 6 7 6 3 52 15 20
2017 Less than 3 years in the federal public service 59 23 8 0 10 0 0 82 10 13
2017 3 to 10 years in the federal public service 22 22 21 20 12 0 2 45 33 40
2017 11 to 20 years in the federal public service 11 40 22 14 10 0 3 52 25 37
2017 More than 20 years in the federal public service 36 16 16 22 4 0 5 55 28 23

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 26 31 22 5 9 0 9 62 14 14
2018 3 to 10 years in the federal public service 23 23 23 15 16 0 0 46 31 32
2018 11 to 20 years in the federal public service 13 31 31 14 8 4 0 46 22 42
2018 More than 20 years in the federal public service 23 7 33 20 7 6 3 33 30 20
2017 Less than 3 years in the federal public service 43 37 10 10 0 0 0 80 10 13
2017 3 to 10 years in the federal public service 14 20 24 25 15 0 2 34 41 40
2017 11 to 20 years in the federal public service 8 26 31 17 16 3 0 35 34 38
2017 More than 20 years in the federal public service 23 24 29 19 6 0 0 47 24 23

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 78 13 0 0 0 0 9 100 0 14
2018 3 to 10 years in the federal public service 38 31 8 8 10 0 5 73 19 32
2018 11 to 20 years in the federal public service 36 26 18 8 2 0 10 69 12 41
2018 More than 20 years in the federal public service 30 19 14 16 10 6 3 55 29 20
2017 Less than 3 years in the federal public service 73 14 10 0 0 0 4 90 0 13
2017 3 to 10 years in the federal public service 45 13 20 9 11 0 2 59 21 40
2017 11 to 20 years in the federal public service 26 28 13 12 16 0 5 57 29 37
2017 More than 20 years in the federal public service 53 9 20 4 10 0 4 64 14 23

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 39 35 9 17 0 0 0 74 17 14
2018 3 to 10 years in the federal public service 23 21 26 15 13 0 3 45 29 32
2018 11 to 20 years in the federal public service 32 14 26 16 8 0 4 48 25 41
2018 More than 20 years in the federal public service 39 20 14 10 16 0 0 60 26 20
2017 Less than 3 years in the federal public service 43 52 5 0 0 0 0 95 0 13
2017 3 to 10 years in the federal public service 30 13 26 15 16 0 0 43 31 39
2017 11 to 20 years in the federal public service 19 37 16 20 9 0 0 56 28 37
2017 More than 20 years in the federal public service 61 13 4 10 8 0 4 77 19 23

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 61 26 5 0 0 0 9 95 0 14
2018 3 to 10 years in the federal public service 26 29 18 13 12 0 3 56 26 32
2018 11 to 20 years in the federal public service 12 33 29 19 4 0 4 46 24 42
2018 More than 20 years in the federal public service 26 27 30 3 13 0 0 53 17 20
2017 Less than 3 years in the federal public service 73 8 20 0 0 0 0 80 0 13
2017 3 to 10 years in the federal public service 24 39 8 21 5 0 3 65 27 39
2017 11 to 20 years in the federal public service 27 27 22 13 5 3 3 57 19 37
2017 More than 20 years in the federal public service 52 30 10 0 0 4 5 89 0 23

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 56 22 0 5 9 0 9 86 14 14
2018 3 to 10 years in the federal public service 10 18 33 20 15 0 3 29 37 32
2018 11 to 20 years in the federal public service 11 29 21 25 10 0 4 42 36 42
2018 More than 20 years in the federal public service 26 13 31 13 13 0 3 40 28 20
2017 Less than 3 years in the federal public service 69 12 9 0 0 0 10 90 0 13
2017 3 to 10 years in the federal public service 22 32 29 0 15 0 3 55 15 39
2017 11 to 20 years in the federal public service 21 26 24 21 5 0 3 48 27 37
2017 More than 20 years in the federal public service 28 28 13 27 0 4 0 59 28 23

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 57 30 5 0 9 0 0 87 9 14
2018 3 to 10 years in the federal public service 10 36 18 10 23 0 3 47 34 32
2018 11 to 20 years in the federal public service 21 20 25 20 10 0 4 43 31 41
2018 More than 20 years in the federal public service 19 21 16 26 13 0 3 42 41 20
2017 Less than 3 years in the federal public service 54 23 8 0 5 0 10 86 5 13
2017 3 to 10 years in the federal public service 46 21 10 7 11 0 5 70 19 39
2017 11 to 20 years in the federal public service 32 18 20 22 2 3 3 53 26 37
2017 More than 20 years in the federal public service 46 22 19 4 4 0 5 72 9 23

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 43 43 5 9 0 0 0 87 9 14
2018 3 to 10 years in the federal public service 51 29 13 3 3 0 3 81 5 32
2018 11 to 20 years in the federal public service 46 27 16 8 0 0 4 76 8 42
2018 More than 20 years in the federal public service 63 11 16 0 3 6 0 79 4 20
2017 Less than 3 years in the federal public service 67 14 20 0 0 0 0 80 0 13
2017 3 to 10 years in the federal public service 52 25 14 2 7 0 0 76 10 39
2017 11 to 20 years in the federal public service 40 28 18 6 3 0 6 72 9 37
2017 More than 20 years in the federal public service 48 35 4 8 0 0 5 87 8 23

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 78 5 5 9 5 0 0 82 13 14
2018 3 to 10 years in the federal public service 41 41 13 3 3 0 0 82 5 32
2018 11 to 20 years in the federal public service 52 20 10 6 6 0 6 76 13 41
2018 More than 20 years in the federal public service 60 20 3 6 10 0 0 80 16 20
2017 Less than 3 years in the federal public service 91 4 0 0 5 0 0 95 5 13
2017 3 to 10 years in the federal public service 51 22 16 8 2 0 0 74 11 40
2017 11 to 20 years in the federal public service 49 27 13 9 0 0 3 77 9 38
2017 More than 20 years in the federal public service 69 9 18 4 0 0 0 78 4 23

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 74 9 9 0 0 0 9 90 0 14
2018 3 to 10 years in the federal public service 65 18 5 0 8 0 5 87 8 32
2018 11 to 20 years in the federal public service 68 15 8 2 0 0 8 90 2 42
2018 More than 20 years in the federal public service 67 3 13 0 10 0 7 75 11 20

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 100 0 0 0 0 0 0 100 0 14
2018 3 to 10 years in the federal public service 44 23 18 3 10 0 3 68 13 32
2018 11 to 20 years in the federal public service 52 8 18 4 14 0 4 63 19 41
2018 More than 20 years in the federal public service 83 0 0 3 10 0 3 86 14 20
2017 Less than 3 years in the federal public service 91 4 5 0 0 0 0 95 0 13
2017 3 to 10 years in the federal public service 71 19 5 0 4 0 0 90 4 40
2017 11 to 20 years in the federal public service 72 9 6 2 5 0 5 86 8 38
2017 More than 20 years in the federal public service 70 13 4 9 0 0 4 87 9 23

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 70 22 9 0 0 0 0 91 0 14
2018 3 to 10 years in the federal public service 52 28 10 5 5 0 0 80 10 32
2018 11 to 20 years in the federal public service 56 24 9 6 0 0 6 84 6 42
2018 More than 20 years in the federal public service 53 23 10 7 6 0 0 76 13 20
2017 Less than 3 years in the federal public service 82 10 0 0 5 0 4 95 5 13
2017 3 to 10 years in the federal public service 54 39 2 0 4 0 0 93 4 40
2017 11 to 20 years in the federal public service 53 32 2 11 0 0 3 87 11 38
2017 More than 20 years in the federal public service 63 33 4 0 0 0 0 96 0 22

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 65 35 0 0 0 0 0 100 0 14
2018 3 to 10 years in the federal public service 44 18 5 12 20 0 0 62 33 32
2018 11 to 20 years in the federal public service 31 22 23 14 6 0 6 55 21 42
2018 More than 20 years in the federal public service 56 17 6 7 13 0 0 73 20 20
2017 Less than 3 years in the federal public service 82 10 0 5 0 0 4 95 5 13
2017 3 to 10 years in the federal public service 39 33 10 11 7 0 0 72 18 40
2017 11 to 20 years in the federal public service 51 23 8 16 0 0 3 76 16 38
2017 More than 20 years in the federal public service 67 20 0 13 0 0 0 87 13 23

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 70 9 0 0 0 0 22 100 0 14
2018 3 to 10 years in the federal public service 54 12 5 3 0 0 26 89 4 32
2018 11 to 20 years in the federal public service 65 12 0 0 0 0 23 100 0 42
2018 More than 20 years in the federal public service 63 16 0 0 0 0 20 100 0 20
2017 Less than 3 years in the federal public service 78 4 0 0 0 0 18 100 0 13
2017 3 to 10 years in the federal public service 58 11 2 0 0 0 29 97 0 40
2017 11 to 20 years in the federal public service 57 16 7 3 2 0 15 86 6 38
2017 More than 20 years in the federal public service 68 22 0 0 0 0 10 100 0 23

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 78 13 9 0 0 0 0 91 0 14
2018 3 to 10 years in the federal public service 49 46 5 0 0 0 0 95 0 32
2018 11 to 20 years in the federal public service 63 26 4 2 0 2 4 94 2 42
2018 More than 20 years in the federal public service 80 7 3 0 0 6 3 96 0 20
2017 Less than 3 years in the federal public service 73 10 14 0 0 0 4 86 0 13
2017 3 to 10 years in the federal public service 57 36 7 0 0 0 0 93 0 40
2017 11 to 20 years in the federal public service 58 24 10 2 0 0 5 87 3 38
2017 More than 20 years in the federal public service 82 18 0 0 0 0 0 100 0 23

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 57 17 13 5 0 0 9 81 5 14
2018 3 to 10 years in the federal public service 62 13 5 8 5 0 8 81 14 32
2018 11 to 20 years in the federal public service 75 4 8 2 0 0 11 89 2 42
2018 More than 20 years in the federal public service 87 0 0 0 3 6 3 96 4 20
2017 Less than 3 years in the federal public service 73 9 15 4 0 0 0 82 4 13
2017 3 to 10 years in the federal public service 69 15 2 9 2 0 2 87 11 40
2017 11 to 20 years in the federal public service 79 7 3 2 0 0 8 94 3 38
2017 More than 20 years in the federal public service 100 0 0 0 0 0 0 100 0 23

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 52 30 9 9 0 0 0 82 9 14
2018 3 to 10 years in the federal public service 39 36 16 0 10 0 0 74 10 32
2018 11 to 20 years in the federal public service 37 27 27 4 2 0 4 67 6 42
2018 More than 20 years in the federal public service 73 10 10 0 0 6 0 89 0 20
2017 Less than 3 years in the federal public service 58 29 5 0 0 0 8 95 0 13
2017 3 to 10 years in the federal public service 37 34 19 5 2 0 2 73 8 40
2017 11 to 20 years in the federal public service 46 22 18 9 5 0 0 68 14 38
2017 More than 20 years in the federal public service 81 14 4 0 0 0 0 96 0 23

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 34 53 13 0 0 0 0 87 0 14
2018 3 to 10 years in the federal public service 10 26 48 5 10 0 0 36 15 32
2018 11 to 20 years in the federal public service 9 23 40 23 4 0 0 33 27 42
2018 More than 20 years in the federal public service 28 27 24 17 4 0 0 55 21 19
2017 Less than 3 years in the federal public service 39 39 16 5 0 0 0 79 5 13
2017 3 to 10 years in the federal public service 9 22 46 9 13 0 0 32 22 40
2017 11 to 20 years in the federal public service 13 11 50 24 2 0 0 24 27 38
2017 More than 20 years in the federal public service 23 30 31 17 0 0 0 53 17 23

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 0 17 13 27 43 0 0 70 17 14
2018 3 to 10 years in the federal public service 16 13 37 34 0 0 0 34 29 31
2018 11 to 20 years in the federal public service 14 18 45 14 10 0 0 23 31 41
2018 More than 20 years in the federal public service 7 20 36 16 20 0 0 37 27 20
2017 Less than 3 years in the federal public service 5 0 33 28 33 0 0 62 5 13
2017 3 to 10 years in the federal public service 7 25 43 13 12 0 0 25 32 40
2017 11 to 20 years in the federal public service 5 24 41 11 19 0 0 30 29 38
2017 More than 20 years in the federal public service 4 9 26 41 21 0 0 61 13 23

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 9 52 22 9 9 0 0 61 18 14
2018 3 to 10 years in the federal public service 15 34 18 18 15 0 0 49 33 32
2018 11 to 20 years in the federal public service 6 43 28 16 6 2 0 49 22 41
2018 More than 20 years in the federal public service 36 34 20 0 10 0 0 70 10 20
2017 Less than 3 years in the federal public service 33 5 27 15 10 0 10 43 27 13
2017 3 to 10 years in the federal public service 31 40 8 19 2 0 0 71 21 40
2017 11 to 20 years in the federal public service 28 46 14 6 5 0 0 75 11 38
2017 More than 20 years in the federal public service 38 26 27 0 4 4 0 67 5 23

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 34 39 22 5 0 0 0 74 5 14
2018 3 to 10 years in the federal public service 15 24 13 23 23 3 0 40 47 32
2018 11 to 20 years in the federal public service 4 21 18 31 22 4 0 26 55 41
2018 More than 20 years in the federal public service 10 40 26 10 13 0 0 50 23 20
2017 Less than 3 years in the federal public service 49 32 4 15 0 0 0 82 15 13
2017 3 to 10 years in the federal public service 16 37 24 16 7 0 0 53 22 40
2017 11 to 20 years in the federal public service 19 38 19 16 8 0 0 57 24 37
2017 More than 20 years in the federal public service 22 43 27 4 4 0 0 64 9 23
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 52 22 18 0 0 9 0 57 43 14
2018 3 to 10 years in the federal public service 39 40 8 11 3 0 0 39 61 32
2018 11 to 20 years in the federal public service 63 19 8 0 4 2 4 67 33 42
2018 More than 20 years in the federal public service 66 6 0 10 7 6 3 74 26 20
2017 Less than 3 years in the federal public service 71 0 20 0 10 0 0 71 29 13
2017 3 to 10 years in the federal public service 44 35 11 5 2 0 3 46 54 40
2017 11 to 20 years in the federal public service 66 13 5 5 9 3 0 68 32 37
2017 More than 20 years in the federal public service 59 25 6 6 5 0 0 59 41 23

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 8 18
2018 11 to 20 years in the federal public service 6 15
2017 3 to 10 years in the federal public service 11 20
2017 11 to 20 years in the federal public service 17 12

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 17 18
2018 11 to 20 years in the federal public service 19 15
2017 3 to 10 years in the federal public service 16 20
2017 11 to 20 years in the federal public service 33 12

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 17 18
2018 11 to 20 years in the federal public service 13 15
2017 3 to 10 years in the federal public service 19 20
2017 11 to 20 years in the federal public service 9 12

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 46 18
2018 11 to 20 years in the federal public service 32 15
2017 3 to 10 years in the federal public service 62 20
2017 11 to 20 years in the federal public service 59 12

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 4 18
2018 11 to 20 years in the federal public service 0 15
2017 3 to 10 years in the federal public service 14 20
2017 11 to 20 years in the federal public service 0 12

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 17 18
2018 11 to 20 years in the federal public service 13 15

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 34 18
2018 11 to 20 years in the federal public service 50 15
2017 3 to 10 years in the federal public service 23 20
2017 11 to 20 years in the federal public service 36 12

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 3 to 10 years in the federal public service 29 37 13 9 0 12 18
2018 11 to 20 years in the federal public service 18 50 19 0 0 13 15
2017 3 to 10 years in the federal public service 13 77 10 0 0 0 21
2017 11 to 20 years in the federal public service 17 50 8 17 0 9 12

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 49 51 18
2018 11 to 20 years in the federal public service 81 19 15

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 33 9 33 9 4 4 9 48 15 18
2018 11 to 20 years in the federal public service 44 32 0 6 6 12 0 86 14 15
2017 3 to 10 years in the federal public service 44 38 5 0 0 4 9 94 0 21
2017 11 to 20 years in the federal public service 64 25 0 0 11 0 0 89 11 12

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 3 to 10 years in the federal public service 20 12 4 4 22 4 33 52 41 18
2018 11 to 20 years in the federal public service 18 19 0 13 13 0 38 59 41 15
2017 3 to 10 years in the federal public service 4 9 15 5 20 8 39 25 46 21
2017 11 to 20 years in the federal public service 0 9 0 0 44 0 47 17 83 12

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 58 9 9 0 0 0 24 88 0 13
2018 3 to 10 years in the federal public service 44 10 18 11 8 0 10 60 20 32
2018 11 to 20 years in the federal public service 48 12 12 4 17 2 6 65 23 42
2018 More than 20 years in the federal public service 47 7 14 11 4 13 4 66 17 19
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