2018 Public Service Employee Survey Results for Public Health Agency of Canada by Question 89. Are you a member of a visible minority group?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 29 40 9 16 6 0 1 69 22 228
2018 Non-visible minority 30 42 10 14 4 0 1 72 18 939
2017 Visible minority 31 45 8 10 6 0 0 76 16 250
2017 Non-visible minority 33 38 10 12 5 0 0 72 18 1041
2014 Visible minority 26 43 10 13 6 0 1 70 19 257
2014 Non-visible minority 29 40 12 13 5 0 0 70 19 1238
2011 Visible minority 34 38 14 10 4 1 1 73 14 331
2011 Non-visible minority 29 43 12 10 5 0 1 73 15 1666
2008 Visible minority 32 41 13 8 3 0 2 75 12 218
2008 Non-visible minority 34 41 9 11 4 0 1 75 15 1236

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 40 38 6 8 9 1 0 78 16 225
2018 Non-visible minority 42 38 10 8 3 0 0 79 11 935
2017 Visible minority 42 36 8 10 4 0 0 78 14 250
2017 Non-visible minority 44 38 6 9 3 0 0 82 12 1039
2014 Visible minority 36 39 10 11 4 0 0 75 15 259
2014 Non-visible minority 42 39 7 8 4 0 0 81 12 1242
2011 Visible minority 45 37 8 7 3 0 0 81 11 330
2011 Non-visible minority 42 38 8 8 4 0 0 80 11 1667
2008 Visible minority 34 44 12 5 5 0 0 78 9 218
2008 Non-visible minority 40 43 8 7 2 0 0 82 9 1234

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 46 37 4 6 6 0 0 83 12 222
2018 Non-visible minority 45 39 6 7 3 0 0 84 10 928
2017 Visible minority 44 36 5 10 5 0 0 80 15 250
2017 Non-visible minority 52 33 4 8 2 0 0 85 11 1040
2014 Visible minority 38 40 10 9 3 0 0 78 12 259
2014 Non-visible minority 47 36 6 7 3 0 0 83 11 1242
2011 Visible minority 47 38 5 6 4 0 0 85 10 331
2011 Non-visible minority 46 40 5 6 3 0 0 85 9 1667
2008 Visible minority 39 43 8 8 3 0 0 82 10 218
2008 Non-visible minority 46 40 6 6 3 0 0 86 8 1237

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 47 29 10 9 4 0 1 77 13 226
2018 Non-visible minority 45 34 8 8 4 0 0 79 12 931
2017 Visible minority 45 32 7 8 7 0 0 78 15 250
2017 Non-visible minority 46 33 8 8 5 0 0 79 13 1040
2014 Visible minority 37 30 15 10 8 0 0 67 18 259
2014 Non-visible minority 39 31 10 12 7 0 0 70 20 1242
2011 Visible minority 42 39 7 6 5 0 1 82 11 331
2011 Non-visible minority 41 34 9 9 6 1 0 76 16 1666

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 34 40 9 8 8 0 0 74 17 227
2018 Non-visible minority 32 42 12 10 4 0 0 74 14 934
2017 Visible minority 38 38 9 10 4 0 0 77 14 249
2017 Non-visible minority 33 46 8 9 5 0 0 79 14 1043
2014 Visible minority 24 44 16 8 7 0 0 68 16 259
2014 Non-visible minority 28 46 10 9 6 0 0 75 15 1242
2011 Visible minority 35 41 12 8 4 0 0 76 12 331
2011 Non-visible minority 30 41 11 11 6 0 0 72 17 1665
2008 Visible minority 36 42 11 7 4 0 0 78 11 215
2008 Non-visible minority 33 44 10 9 3 0 0 77 13 1232

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 33 27 15 14 11 0 0 60 25 228
2018 Non-visible minority 28 33 16 13 9 0 0 62 22 937
2017 Visible minority 29 34 12 14 10 0 0 64 25 250
2017 Non-visible minority 27 38 13 12 10 0 0 65 22 1041
2014 Visible minority 19 35 15 19 12 0 0 54 31 259
2014 Non-visible minority 24 36 15 16 9 0 0 60 25 1241
2011 Visible minority 24 39 17 12 7 0 0 63 20 331
2011 Non-visible minority 24 41 12 13 9 0 0 65 23 1668

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 43 11 10 7 0 0 72 17 228
2018 Non-visible minority 30 42 11 12 5 0 0 72 18 934
2017 Visible minority 35 38 10 13 5 0 0 73 18 249
2017 Non-visible minority 32 40 9 12 7 0 0 72 19 1042

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 43 10 2 4 0 0 84 6 228
2018 Non-visible minority 41 40 9 6 2 0 0 82 8 939
2017 Visible minority 45 36 8 6 4 1 0 82 10 249
2017 Non-visible minority 39 39 11 7 4 0 0 78 11 1041
2014 Visible minority 41 35 14 6 2 1 0 77 9 259
2014 Non-visible minority 37 41 10 8 4 1 0 79 11 1239
2011 Visible minority 42 41 7 7 3 1 0 84 9 331
2011 Non-visible minority 34 44 10 8 4 1 0 78 12 1668
2008 Visible minority 49 36 6 5 3 0 0 85 8 216
2008 Non-visible minority 37 40 11 7 4 1 0 78 11 1235

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 34 12 10 12 0 0 66 22 228
2018 Non-visible minority 32 36 12 13 8 0 0 68 20 938
2017 Visible minority 29 37 11 14 9 0 0 66 22 250
2017 Non-visible minority 30 38 11 12 9 0 0 68 21 1041

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 47 38 8 4 4 0 0 84 7 228
2018 Non-visible minority 49 35 10 5 1 0 0 84 6 928
2017 Visible minority 53 31 7 5 2 1 0 85 7 250
2017 Non-visible minority 50 37 7 4 2 0 0 87 5 1042
2014 Visible minority 57 29 10 2 1 0 0 87 3 259
2014 Non-visible minority 60 28 8 3 1 0 0 88 4 1240
2011 Visible minority 59 30 7 3 1 1 0 89 4 332
2011 Non-visible minority 55 32 8 4 1 0 0 87 5 1666

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 29 39 9 12 10 0 0 68 22 227
2018 Non-visible minority 30 38 12 13 6 0 0 69 19 933
2017 Visible minority 30 36 12 15 8 0 0 66 22 249
2017 Non-visible minority 31 41 9 13 6 0 0 72 18 1041
2014 Visible minority 20 38 16 16 9 0 0 59 25 259
2014 Non-visible minority 24 43 10 15 7 0 0 67 23 1241
2011 Visible minority 32 38 12 11 7 1 0 70 17 331
2011 Non-visible minority 30 40 10 13 7 0 0 70 19 1667

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 39 32 12 9 7 0 0 71 17 227
2018 Non-visible minority 37 33 13 10 6 0 0 71 16 930
2017 Visible minority 37 32 13 11 7 0 0 69 18 250
2017 Non-visible minority 35 36 11 12 6 0 0 71 18 1042
2014 Visible minority 24 38 13 17 7 0 0 62 25 258
2014 Non-visible minority 31 38 12 12 7 0 0 69 19 1240

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 34 32 15 9 8 1 1 68 17 227
2018 Non-visible minority 29 39 14 12 5 0 1 69 17 935
2017 Visible minority 36 35 10 11 7 0 0 72 18 250
2017 Non-visible minority 33 38 11 11 5 1 1 72 16 1041
2014 Visible minority 25 36 18 12 8 0 1 61 21 259
2014 Non-visible minority 29 41 12 12 6 0 0 70 18 1240
2011 Visible minority 40 36 12 7 3 1 1 78 10 332
2011 Non-visible minority 37 40 10 8 3 1 0 78 12 1665

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 38 37 11 8 6 0 0 75 14 228
2018 Non-visible minority 37 39 13 9 2 0 0 76 11 937
2017 Visible minority 39 39 11 7 4 0 0 78 11 250
2017 Non-visible minority 40 39 10 7 3 0 0 79 11 1038
2014 Visible minority 32 40 16 8 4 0 0 72 12 259
2014 Non-visible minority 36 40 12 8 4 0 0 76 12 1241
2011 Visible minority 40 41 10 5 2 1 0 82 8 332
2011 Non-visible minority 39 40 9 8 3 0 0 79 11 1669
2008 Visible minority 41 40 10 7 2 0 0 81 9 216
2008 Non-visible minority 42 44 6 6 2 0 0 85 8 1234

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 29 17 8 4 0 0 71 12 228
2018 Non-visible minority 34 34 16 11 5 0 0 68 16 937
2017 Visible minority 39 35 15 8 4 0 0 74 12 250
2017 Non-visible minority 34 37 17 7 4 0 1 71 12 1041
2014 Visible minority 27 42 19 7 5 0 0 69 12 259
2014 Non-visible minority 31 33 19 10 6 0 0 65 16 1242
2011 Visible minority 33 38 19 6 4 0 1 72 10 331
2011 Non-visible minority 32 35 18 9 6 0 0 67 15 1667
2008 Visible minority 28 35 23 6 8 0 0 63 14 217
2008 Non-visible minority 27 34 19 13 7 0 1 61 19 1235

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 12 19 36 21 10 0 2 32 32 226
2018 Non-visible minority 8 22 43 19 7 0 0 26 30 934
2017 Visible minority 11 23 31 20 8 1 5 30 36 247
2017 Non-visible minority 11 25 39 17 7 1 1 24 37 1041
2014 Visible minority 15 28 35 15 4 1 2 20 44 258
2014 Non-visible minority 12 30 35 17 6 1 1 23 42 1240
2011 Visible minority 13 23 37 17 6 0 4 24 38 332
2011 Non-visible minority 14 29 34 14 7 1 2 22 44 1659
2008 Visible minority 9 27 40 14 5 1 4 21 37 216
2008 Non-visible minority 10 31 35 16 6 0 1 23 41 1232

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 12 17 21 25 21 3 2 48 30 226
2018 Non-visible minority 9 19 31 27 12 1 1 40 29 930
2017 Visible minority 13 20 25 18 14 3 6 36 37 245
2017 Non-visible minority 11 20 30 24 13 1 1 38 31 1037
2014 Visible minority 15 27 29 15 9 2 3 25 45 259
2014 Non-visible minority 14 23 31 20 10 2 1 31 38 1238
2011 Visible minority 13 22 27 21 9 4 4 33 38 330
2011 Non-visible minority 14 22 29 20 11 2 2 32 37 1660
2008 Visible minority 13 18 28 22 12 2 5 37 33 217
2008 Non-visible minority 13 22 28 22 12 2 2 35 36 1235

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 24 17 30 17 7 3 3 25 43 225
2018 Non-visible minority 23 29 30 12 4 1 1 17 53 929
2017 Visible minority 25 22 29 8 9 2 5 19 50 248
2017 Non-visible minority 23 28 30 11 6 1 1 17 52 1038
2014 Visible minority 34 28 22 8 4 2 3 13 65 259
2014 Non-visible minority 36 29 21 8 4 1 1 13 66 1238
2011 Visible minority 31 26 22 9 4 2 4 14 62 332
2011 Non-visible minority 35 26 22 9 5 1 2 15 63 1658
2008 Visible minority 23 30 25 12 5 0 5 19 55 214
2008 Non-visible minority 27 27 24 12 7 2 1 19 56 1235

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 10 10 30 29 19 1 2 49 20 226
2018 Non-visible minority 9 20 33 26 12 0 1 38 29 929
2017 Visible minority 10 12 26 31 15 1 4 48 24 246
2017 Non-visible minority 9 20 35 23 11 0 1 35 30 1035
2014 Visible minority 13 20 38 20 7 0 2 27 34 259
2014 Non-visible minority 15 24 29 22 9 0 1 31 39 1238
2011 Visible minority 13 15 31 25 11 1 4 38 30 330
2011 Non-visible minority 15 23 30 20 9 1 2 30 39 1659
2008 Visible minority 7 16 37 22 11 0 6 35 25 215
2008 Non-visible minority 14 20 30 23 11 1 1 35 35 1234

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 17 19 27 17 15 2 3 34 38 227
2018 Non-visible minority 19 24 28 17 10 1 2 27 44 933
2017 Visible minority 17 20 24 19 13 2 5 35 39 247
2017 Non-visible minority 21 26 26 15 10 1 2 25 48 1037
2014 Visible minority 23 26 25 13 9 1 2 22 52 258
2014 Non-visible minority 25 27 25 14 7 0 2 22 53 1239
2011 Visible minority 20 20 27 20 6 2 5 28 43 331
2011 Non-visible minority 21 24 27 15 9 1 3 24 47 1662
2008 Visible minority 13 20 33 15 13 0 5 30 35 215
2008 Non-visible minority 16 24 27 19 11 1 2 31 41 1233

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 14 16 23 21 18 3 5 42 33 227
2018 Non-visible minority 13 21 28 21 14 2 2 36 35 927
2017 Visible minority 14 18 20 20 15 4 8 40 36 247
2017 Non-visible minority 12 20 29 23 13 2 2 37 32 1039
2014 Visible minority 16 18 27 22 9 2 6 34 37 259
2014 Non-visible minority 13 18 30 22 13 1 3 37 32 1238
2011 Visible minority 17 13 28 18 11 5 7 33 34 332
2011 Non-visible minority 13 19 29 21 12 2 4 35 35 1658
2008 Visible minority 12 22 27 15 12 3 8 31 39 214
2008 Non-visible minority 17 23 26 18 12 2 2 32 41 1235

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 17 26 27 17 8 2 3 27 45 226
2018 Non-visible minority 21 29 30 12 5 1 1 18 51 932
2017 Visible minority 17 23 25 14 9 5 7 26 46 247
2017 Non-visible minority 19 28 32 11 7 1 2 18 49 1039
2014 Visible minority 25 23 28 12 5 2 4 18 52 259
2014 Non-visible minority 28 28 25 11 5 1 2 16 58 1240
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 24 28 18 9 10 6 5 58 22 228
2018 Non-visible minority 23 30 17 11 9 6 4 59 22 940
2017 Visible minority 27 28 14 8 12 4 6 62 22 249
2017 Non-visible minority 27 31 12 12 9 4 4 63 24 1042
2014 Visible minority 30 29 14 10 11 2 4 63 22 259
2014 Non-visible minority 30 31 12 13 8 3 2 65 22 1242

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 33 31 11 7 15 3 0 65 23 228
2018 Non-visible minority 40 31 9 11 8 0 0 72 19 938
2017 Visible minority 46 24 10 8 11 0 0 70 19 250
2017 Non-visible minority 42 32 7 12 8 0 0 73 20 1040
2014 Visible minority 38 27 12 14 9 0 0 65 23 259
2014 Non-visible minority 43 28 9 12 8 0 0 71 20 1240

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 13 20 21 12 15 15 4 40 34 225
2018 Non-visible minority 13 21 17 17 14 14 5 42 37 937
2017 Visible minority 15 18 17 16 13 18 4 42 37 250
2017 Non-visible minority 13 20 16 20 13 16 3 41 40 1042
2014 Visible minority 10 19 23 14 14 18 2 36 35 259
2014 Non-visible minority 10 23 17 20 14 12 3 39 41 1241

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 44 35 9 7 6 0 0 79 12 228
2018 Non-visible minority 49 35 5 7 4 0 0 84 11 937
2017 Visible minority 48 34 8 7 5 0 0 81 11 249
2017 Non-visible minority 47 34 8 7 4 0 0 81 11 1041
2014 Visible minority 43 34 12 7 5 0 0 77 12 259
2014 Non-visible minority 44 36 8 9 3 0 0 80 12 1239

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 39 11 8 5 1 0 77 12 228
2018 Non-visible minority 42 38 9 6 4 0 0 81 10 939
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 42 32 12 7 7 0 0 75 14 225
2018 Non-visible minority 43 32 10 8 6 1 0 75 14 928
2017 Visible minority 43 36 8 7 6 1 0 79 13 250
2017 Non-visible minority 41 36 8 9 6 1 0 77 15 1041
2014 Visible minority 33 35 14 10 7 1 0 69 17 259
2014 Non-visible minority 34 38 12 10 6 0 0 72 16 1241
2011 Visible minority 40 33 11 9 6 1 0 74 15 332
2011 Non-visible minority 34 37 10 11 7 0 0 72 19 1667
2008 Visible minority 41 33 12 6 7 0 0 75 13 218
2008 Non-visible minority 34 35 11 13 8 0 0 69 20 1235

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 48 28 10 6 7 1 0 77 13 225
2018 Non-visible minority 50 29 10 6 4 1 0 79 11 928
2017 Visible minority 43 33 9 7 5 2 0 78 13 250
2017 Non-visible minority 49 29 9 8 4 1 0 79 12 1042
2014 Visible minority 35 33 14 8 7 2 0 69 16 259
2014 Non-visible minority 42 32 12 7 5 1 0 75 13 1240
2011 Visible minority 46 29 10 6 7 1 0 77 13 332
2011 Non-visible minority 43 29 11 8 7 2 0 74 15 1667
2008 Visible minority 43 26 13 7 9 2 0 70 16 217
2008 Non-visible minority 44 29 8 11 6 1 0 75 17 1235

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 46 26 10 8 8 0 1 74 16 224
2018 Non-visible minority 46 32 8 8 5 0 0 78 13 927
2017 Visible minority 44 27 12 9 8 0 0 71 17 249
2017 Non-visible minority 44 33 8 9 6 0 0 77 15 1040
2014 Visible minority 33 33 13 10 8 3 1 68 18 258
2014 Non-visible minority 41 33 11 10 5 0 0 74 16 1241
2011 Visible minority 41 33 9 8 7 1 1 75 16 332
2011 Non-visible minority 38 35 9 10 7 1 0 74 18 1660
2008 Visible minority 42 29 12 7 9 0 1 72 16 218
2008 Non-visible minority 38 32 9 13 8 0 0 70 21 1234

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 55 22 10 4 9 0 0 77 13 225
2018 Non-visible minority 59 25 7 4 4 1 0 84 8 927
2017 Visible minority 55 23 11 2 7 1 0 79 9 249
2017 Non-visible minority 62 21 8 4 4 1 0 84 8 1041

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 49 26 11 5 9 0 0 75 14 226
2018 Non-visible minority 50 27 9 8 6 0 0 77 14 930
2017 Visible minority 49 26 7 7 9 1 0 76 16 250
2017 Non-visible minority 52 26 9 7 6 0 0 78 13 1040
2014 Visible minority 35 32 17 6 9 1 0 68 15 259
2014 Non-visible minority 46 29 9 10 6 0 0 75 15 1241
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 24 38 17 2 8 6 6 70 11 45
2018 Non-visible minority 25 31 17 12 4 3 8 63 18 281
2017 Visible minority 22 29 23 8 10 4 4 55 19 42
2017 Non-visible minority 26 35 13 10 4 2 9 69 16 321
2014 Visible minority 17 29 16 21 9 0 8 50 33 41
2014 Non-visible minority 22 34 18 12 5 3 5 61 19 364

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 28 18 7 9 5 1 64 17 228
2018 Non-visible minority 27 33 17 11 8 5 0 63 19 937
2017 Visible minority 29 30 14 9 8 9 0 65 20 249
2017 Non-visible minority 24 35 16 11 7 6 0 64 20 1038
2014 Visible minority 19 30 18 11 9 13 1 57 23 259
2014 Non-visible minority 21 35 15 13 8 7 0 60 23 1240
2011 Visible minority 22 30 21 8 9 9 1 58 19 331
2011 Non-visible minority 20 32 15 14 11 8 1 57 27 1662

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 24 21 12 10 2 2 56 22 227
2018 Non-visible minority 23 35 15 14 10 2 0 60 25 936
2017 Visible minority 26 30 14 14 11 5 0 59 26 249
2017 Non-visible minority 22 35 16 15 10 2 0 58 25 1042
2014 Visible minority 16 27 24 17 11 4 0 45 30 258
2014 Non-visible minority 19 33 17 17 12 3 0 53 30 1242
2011 Visible minority 24 31 16 12 13 4 0 58 25 331
2011 Non-visible minority 17 30 17 18 14 3 0 49 33 1660
2008 Visible minority 30 31 18 12 7 1 0 62 20 217
2008 Non-visible minority 25 32 15 15 10 2 0 59 26 1236

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 26 18 17 11 6 2 51 30 227
2018 Non-visible minority 16 31 19 20 11 4 0 48 32 933
2017 Visible minority 20 29 20 13 11 7 0 53 26 248
2017 Non-visible minority 16 32 18 19 12 4 0 50 32 1042
2014 Visible minority 13 24 26 18 12 8 0 39 33 259
2014 Non-visible minority 13 28 19 22 15 4 0 42 38 1241
2011 Visible minority 14 29 17 17 16 6 0 46 35 331
2011 Non-visible minority 8 29 17 24 16 5 0 39 43 1666
2008 Visible minority 17 32 21 16 8 5 1 53 25 216
2008 Non-visible minority 12 31 16 23 12 6 0 45 38 1234

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 20 28 19 15 13 3 2 50 30 227
2018 Non-visible minority 14 32 16 19 16 2 0 47 36 938
2017 Visible minority 17 31 16 15 15 6 0 51 32 249
2017 Non-visible minority 13 30 17 24 15 2 0 44 39 1042
2014 Visible minority 12 27 16 25 15 5 0 41 42 259
2014 Non-visible minority 11 30 18 24 16 2 0 41 41 1241
2011 Visible minority 14 30 16 20 15 4 0 46 37 330
2011 Non-visible minority 8 31 16 25 18 2 0 40 43 1662
2008 Visible minority 15 33 21 19 9 3 1 50 28 218
2008 Non-visible minority 14 30 14 24 15 2 0 45 40 1232
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 25 43 16 9 5 2 0 69 14 228
2018 Non-visible minority 24 44 15 12 4 0 0 68 16 937
2017 Visible minority 33 32 16 10 6 3 0 67 17 250
2017 Non-visible minority 22 40 18 13 6 1 0 63 19 1041
2014 Visible minority 21 42 20 12 4 1 0 64 16 259
2014 Non-visible minority 21 43 18 11 5 1 0 65 17 1241
2011 Visible minority 30 41 13 9 5 2 0 72 15 331
2011 Non-visible minority 22 44 14 12 7 2 0 66 19 1665

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 29 34 16 10 5 4 1 67 16 227
2018 Non-visible minority 29 40 13 10 4 2 1 72 15 931
2017 Visible minority 34 32 16 7 6 3 2 69 14 249
2017 Non-visible minority 37 37 11 9 4 2 1 76 13 1039
2014 Visible minority 24 37 14 11 6 7 1 66 19 259
2014 Non-visible minority 32 37 12 11 4 3 1 71 16 1240
2011 Visible minority 32 34 13 7 6 7 1 72 14 331
2011 Non-visible minority 31 35 12 10 7 5 1 70 17 1666
2008 Visible minority 26 29 19 9 8 8 0 61 19 218
2008 Non-visible minority 31 34 12 11 7 4 1 68 19 1235

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 35 18 9 6 1 0 67 15 228
2018 Non-visible minority 29 40 18 8 5 1 0 70 13 930

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 15 20 19 18 14 11 2 41 37 227
2018 Non-visible minority 14 21 19 17 16 9 3 40 38 934
2017 Visible minority 20 23 17 9 20 7 3 49 32 249
2017 Non-visible minority 15 20 16 17 19 9 3 40 41 1040
2014 Visible minority 15 14 22 20 18 9 2 32 43 259
2014 Non-visible minority 12 18 18 19 21 10 2 33 46 1241
2011 Visible minority 11 22 18 15 17 13 5 40 39 331
2011 Non-visible minority 11 17 17 18 20 13 4 34 45 1665

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 28 19 15 16 1 0 50 31 226
2018 Non-visible minority 17 32 17 17 13 3 0 51 32 937
2017 Visible minority 25 28 14 18 13 3 0 54 32 250
2017 Non-visible minority 21 32 15 18 12 2 0 54 31 1042
2014 Visible minority 19 31 18 16 12 3 1 52 29 259
2014 Non-visible minority 21 32 18 16 11 2 0 54 27 1241
2011 Visible minority 24 35 19 10 10 2 1 60 20 332
2011 Non-visible minority 23 33 15 15 11 2 0 58 27 1667
2008 Visible minority 28 36 13 10 10 1 2 66 21 217
2008 Non-visible minority 27 35 14 13 9 2 0 63 23 1234

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 19 17 14 26 5 2 39 42 228
2018 Non-visible minority 16 21 14 22 23 2 2 38 47 931
2017 Visible minority 18 20 15 16 27 2 2 40 44 249
2017 Non-visible minority 15 22 13 22 24 2 2 39 48 1037
2014 Visible minority 10 20 16 24 23 3 3 32 51 259
2014 Non-visible minority 14 20 14 23 24 3 2 36 49 1241
2011 Visible minority 16 23 16 20 19 4 2 42 42 331
2011 Non-visible minority 14 26 15 21 21 2 1 41 43 1668
2008 Visible minority 14 33 19 11 17 3 2 50 30 217
2008 Non-visible minority 18 33 12 16 17 2 2 53 35 1233

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 21 28 27 7 10 6 1 53 18 227
2018 Non-visible minority 21 38 23 10 6 2 0 60 16 934
2017 Visible minority 21 31 21 13 10 2 1 54 24 249
2017 Non-visible minority 19 38 20 14 6 3 0 59 21 1041

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 39 33 14 6 6 3 0 74 11 226
2018 Non-visible minority 42 34 13 5 2 4 0 79 7 937
2017 Visible minority 35 35 15 6 7 2 0 72 13 247
2017 Non-visible minority 41 35 14 5 2 4 0 79 7 1041
2014 Visible minority 34 33 17 6 6 5 0 70 12 257
2014 Non-visible minority 43 33 13 4 2 5 0 80 6 1240

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 39 38 11 5 5 2 0 78 11 228
2018 Non-visible minority 40 38 11 7 3 1 0 79 10 937
2017 Visible minority 42 36 11 6 4 2 0 79 9 250
2017 Non-visible minority 36 42 12 6 3 1 0 79 9 1040
2014 Visible minority 34 35 15 6 5 5 0 73 11 258
2014 Non-visible minority 39 37 12 6 3 3 0 78 9 1241
2011 Visible minority 33 37 15 4 7 3 0 73 11 332
2011 Non-visible minority 32 40 14 7 4 3 0 74 11 1667

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 45 36 10 2 6 1 0 81 8 227
2018 Non-visible minority 44 37 10 7 3 0 0 81 10 933
2017 Visible minority 44 37 10 4 5 0 0 82 8 249
2017 Non-visible minority 42 37 11 6 4 0 0 79 10 1043
2014 Visible minority 41 36 14 7 3 0 0 77 10 258
2014 Non-visible minority 43 35 12 7 3 0 0 78 10 1237
2011 Visible minority 40 36 12 4 6 2 0 77 10 331
2011 Non-visible minority 38 38 11 8 4 0 0 77 12 1667
2008 Visible minority 39 37 14 7 3 0 0 76 10 218
2008 Non-visible minority 37 38 12 8 4 1 0 76 12 1232

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 40 30 13 6 12 0 0 69 18 228
2018 Non-visible minority 32 33 18 11 6 0 0 65 17 937
2017 Visible minority 36 31 15 11 7 0 0 67 18 249
2017 Non-visible minority 32 32 18 11 6 1 0 64 18 1041
2014 Visible minority 23 33 28 8 8 0 0 56 16 258
2014 Non-visible minority 24 35 18 14 8 1 0 60 22 1240
2011 Visible minority 29 36 19 7 9 1 0 65 16 329
2011 Non-visible minority 24 36 18 13 8 1 0 60 21 1666

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 36 32 13 10 9 0 0 68 19 227
2018 Non-visible minority 29 36 16 13 6 0 0 66 18 934
2017 Visible minority 36 30 15 10 8 1 0 67 18 250
2017 Non-visible minority 31 34 17 12 6 0 0 65 18 1042
2014 Visible minority 21 35 26 11 6 1 0 56 18 259
2014 Non-visible minority 24 36 17 16 7 0 0 60 23 1240
2011 Visible minority 28 39 14 10 8 1 0 67 18 330
2011 Non-visible minority 24 38 16 14 8 0 0 62 22 1663
2008 Visible minority 34 38 14 9 5 0 0 72 14 217
2008 Non-visible minority 30 39 13 12 6 0 0 69 18 1236

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 28 15 10 15 2 0 59 25 228
2018 Non-visible minority 30 24 19 14 9 3 1 56 24 935
2017 Visible minority 29 23 17 17 9 3 1 54 28 250
2017 Non-visible minority 29 26 19 13 8 4 0 57 23 1041
2014 Visible minority 20 26 22 17 11 3 1 48 29 259
2014 Non-visible minority 26 26 18 14 10 4 0 55 26 1241
2011 Visible minority 29 26 18 11 12 4 0 57 24 331
2011 Non-visible minority 26 26 18 13 11 4 1 56 26 1665
2008 Visible minority 30 24 17 14 11 4 0 56 26 218
2008 Non-visible minority 30 28 17 13 7 4 0 61 21 1235
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Visible minority 28 30 42 225
2018 Non-visible minority 33 34 33 938
2017 Visible minority 31 30 38 249
2017 Non-visible minority 35 32 34 1042
2014 Visible minority 31 27 42 259
2014 Non-visible minority 32 32 35 1241
2011 Visible minority 29 33 38 330
2011 Non-visible minority 32 32 37 1668

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Visible minority 3 19 51 8 14 5 67
2018 Non-visible minority 8 24 43 9 12 4 320
2017 Visible minority 5 17 45 6 20 6 83
2017 Non-visible minority 13 22 40 6 13 6 367
2014 Visible minority 5 24 54 7 9999 10 83
2014 Non-visible minority 11 28 41 10 9999 9 414
2011 Visible minority 3 35 39 12 9999 11 100
2011 Non-visible minority 10 25 41 12 9999 12 540
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 18 82 228
2018 Non-visible minority 13 87 935

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Visible minority 52 41
2018 Non-visible minority 43 124

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Visible minority 59 41
2018 Non-visible minority 71 124

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 41
2018 Non-visible minority 0 124

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Visible minority 16 41
2018 Non-visible minority 4 124

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Visible minority 39 41
2018 Non-visible minority 40 124

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Visible minority 52 41
2018 Non-visible minority 48 124

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Visible minority 40 41
2018 Non-visible minority 56 124

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Visible minority 48 41
2018 Non-visible minority 47 124

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Visible minority 31 41
2018 Non-visible minority 39 124

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Visible minority 54 41
2018 Non-visible minority 58 124

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Visible minority 29 41
2018 Non-visible minority 37 124

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Visible minority 34 41
2018 Non-visible minority 59 124

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Visible minority 24 41
2018 Non-visible minority 26 124

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 13 41
2018 Non-visible minority 13 124

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 69 41
2018 Non-visible minority 60 124

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 30 41
2018 Non-visible minority 35 124

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Visible minority 25 41
2018 Non-visible minority 17 124

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 17 41
2018 Non-visible minority 9 124

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 13 41
2018 Non-visible minority 13 124

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 15 41
2018 Non-visible minority 13 124

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 14 41
2018 Non-visible minority 24 124

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 21 37
2018 Non-visible minority 20 118

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 13 37
2018 Non-visible minority 14 118

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 15 37
2018 Non-visible minority 7 118

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 17 37
2018 Non-visible minority 11 118

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 31 37
2018 Non-visible minority 35 118

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 14 37
2018 Non-visible minority 9 118

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 60 37
2018 Non-visible minority 57 118

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 52 37
2018 Non-visible minority 62 118

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 14 37
2018 Non-visible minority 9 118

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 13 14 22 8 8 28 7 42 24 227
2018 Non-visible minority 13 16 19 10 7 28 7 45 26 936
2017 Visible minority 18 16 19 7 9 21 9 49 23 250
2017 Non-visible minority 14 16 17 10 9 26 8 45 30 1043
2014 Visible minority 10 15 20 10 9 25 11 39 29 258
2014 Non-visible minority 11 14 22 11 9 27 7 37 30 1242

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 28 18 7 6 11 0 66 14 226
2018 Non-visible minority 26 34 18 8 6 8 1 65 15 937
2017 Visible minority 33 28 14 7 8 9 1 68 16 249
2017 Non-visible minority 27 31 19 8 7 8 1 63 16 1041
2014 Visible minority 18 24 22 9 6 17 3 53 19 258
2014 Non-visible minority 19 25 22 11 7 14 2 53 21 1242
2011 Visible minority 26 32 16 5 7 14 1 68 13 331
2011 Non-visible minority 25 33 19 9 4 10 0 65 15 1666
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 10 90 228
2018 Non-visible minority 6 94 936

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Visible minority 39 23
2018 Non-visible minority 35 55

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Visible minority 76 23
2018 Non-visible minority 83 55

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 23
2018 Non-visible minority 0 55

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Visible minority 23 23
2018 Non-visible minority 36 55

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 23
2018 Non-visible minority 0 55

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 23
2018 Non-visible minority 0 55

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 42 23
2018 Non-visible minority 28 55

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 24 23
2018 Non-visible minority 11 55

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 32 23
2018 Non-visible minority 42 55

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 48 22
2018 Non-visible minority 52 53

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 54 22
2018 Non-visible minority 68 53

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 12 20 4 5 34 7 51 16 228
2018 Non-visible minority 14 18 21 4 3 34 6 53 12 934
2017 Visible minority 20 13 19 6 4 29 8 53 16 250
2017 Non-visible minority 15 13 19 4 3 37 9 53 12 1042
2014 Visible minority 10 14 24 6 5 31 10 41 19 259
2014 Non-visible minority 11 15 23 4 3 38 7 47 12 1241

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 31 27 15 6 4 16 0 70 12 226
2018 Non-visible minority 28 33 19 5 3 12 1 70 9 936
2017 Visible minority 34 26 16 4 3 14 2 72 9 249
2017 Non-visible minority 31 32 16 4 3 13 1 73 8 1042
2014 Visible minority 18 24 25 5 5 19 4 55 12 258
2014 Non-visible minority 22 28 20 5 2 21 2 65 9 1239
2011 Visible minority 31 33 13 3 5 13 1 75 9 330
2011 Non-visible minority 32 36 14 2 2 13 0 79 5 1665
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 16 24 22 14 21 1 2 41 36 227
2018 Non-visible minority 16 25 26 15 18 0 1 41 33 938
2017 Visible minority 23 19 18 16 19 0 4 44 38 249
2017 Non-visible minority 18 26 21 14 20 1 1 44 35 1042

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 20 25 29 12 13 0 1 46 25 228
2018 Non-visible minority 15 26 30 18 11 0 0 41 29 939
2017 Visible minority 23 30 22 12 11 0 3 54 24 248
2017 Non-visible minority 17 29 25 16 12 0 1 47 28 1042

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 31 27 21 10 8 0 3 59 19 225
2018 Non-visible minority 22 32 25 14 6 0 1 54 20 933
2017 Visible minority 31 28 19 12 7 0 4 61 20 249
2017 Non-visible minority 23 30 24 14 8 0 1 53 22 1040

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 20 22 25 16 13 1 2 43 30 226
2018 Non-visible minority 18 24 24 18 14 0 1 42 33 935
2017 Visible minority 16 26 24 17 13 0 4 43 31 249
2017 Non-visible minority 18 23 24 18 15 0 1 42 33 1042

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 40 25 14 8 6 0 7 70 15 225
2018 Non-visible minority 44 26 14 7 5 0 5 73 12 935
2017 Visible minority 40 28 10 6 7 1 8 75 14 248
2017 Non-visible minority 42 27 15 6 5 1 5 72 12 1041

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 31 25 20 11 10 1 2 58 21 226
2018 Non-visible minority 25 29 24 12 9 0 1 54 22 934
2017 Visible minority 28 30 19 10 11 0 1 59 21 248
2017 Non-visible minority 24 30 23 13 8 0 0 55 22 1037

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 24 32 21 10 9 2 2 58 20 226
2018 Non-visible minority 21 34 26 12 7 0 1 55 18 933
2017 Visible minority 23 26 18 20 9 0 5 51 30 247
2017 Non-visible minority 22 33 24 14 7 1 0 55 21 1037

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 21 31 24 12 9 0 1 53 22 225
2018 Non-visible minority 18 33 30 12 7 0 1 52 19 935
2017 Visible minority 27 25 22 14 8 0 3 54 23 248
2017 Non-visible minority 17 33 26 15 8 0 0 51 24 1038

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 24 28 24 9 13 0 1 52 23 226
2018 Non-visible minority 23 29 27 12 7 0 1 53 19 935
2017 Visible minority 28 24 23 12 11 0 2 53 23 247
2017 Non-visible minority 25 30 19 15 9 0 0 56 25 1037

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 33 31 21 6 5 1 3 67 11 226
2018 Non-visible minority 28 31 26 10 5 1 0 59 15 935
2017 Visible minority 32 33 18 8 6 1 3 67 14 249
2017 Non-visible minority 31 31 21 11 4 1 1 63 16 1037

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 49 25 13 7 4 0 2 75 11 224
2018 Non-visible minority 48 24 14 7 6 0 1 73 13 927
2017 Visible minority 50 29 10 2 5 0 4 82 7 248
2017 Non-visible minority 47 26 16 7 3 0 1 75 10 1042

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 65 15 8 5 2 2 4 85 7 226
2018 Non-visible minority 71 14 7 2 2 0 3 88 4 936

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 60 15 7 5 6 2 4 80 12 226
2018 Non-visible minority 69 13 6 4 4 0 4 85 9 933
2017 Visible minority 63 17 6 4 5 1 4 84 10 249
2017 Non-visible minority 72 13 5 4 3 1 3 88 7 1043

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 51 23 13 4 5 1 3 77 10 223
2018 Non-visible minority 52 29 11 5 3 0 1 82 7 939
2017 Visible minority 58 23 7 6 4 0 3 84 10 249
2017 Non-visible minority 53 30 9 4 1 0 2 85 6 1039

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 52 14 11 10 10 1 3 68 20 223
2018 Non-visible minority 48 25 14 6 6 0 1 73 13 941
2017 Visible minority 56 17 10 7 7 1 3 76 14 251
2017 Non-visible minority 54 23 11 6 4 0 1 78 11 1040

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 49 15 4 1 2 0 29 90 4 223
2018 Non-visible minority 48 15 6 1 1 0 29 88 4 934
2017 Visible minority 59 13 3 1 1 0 23 93 3 250
2017 Non-visible minority 52 15 5 2 1 0 24 89 4 1040

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 62 20 6 1 2 0 9 90 3 223
2018 Non-visible minority 63 21 8 2 1 0 5 88 3 937
2017 Visible minority 63 18 5 2 2 0 11 91 4 250
2017 Non-visible minority 69 18 5 2 1 0 5 92 3 1038

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 55 19 7 5 8 1 4 78 14 224
2018 Non-visible minority 69 16 4 4 4 0 2 87 8 939
2017 Visible minority 56 18 8 4 8 0 7 79 12 249
2017 Non-visible minority 67 15 6 4 4 0 4 85 8 1041

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 48 30 11 3 2 1 5 83 5 225
2018 Non-visible minority 46 30 16 5 2 0 1 77 7 937
2017 Visible minority 54 24 11 3 3 0 5 82 6 250
2017 Non-visible minority 51 28 12 4 2 1 2 81 6 1037

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 13 31 30 19 6 0 0 45 25 227
2018 Non-visible minority 10 31 40 15 4 0 0 41 19 938
2017 Visible minority 11 33 36 11 7 0 1 45 18 251
2017 Non-visible minority 9 32 39 15 5 0 0 41 20 1042

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 11 20 39 19 9 1 1 29 32 222
2018 Non-visible minority 9 22 40 20 8 0 0 29 31 923
2017 Visible minority 8 14 42 25 8 0 1 34 23 250
2017 Non-visible minority 8 21 41 23 8 0 0 31 28 1040

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 34 47 9 6 1 1 0 83 8 227
2018 Non-visible minority 39 40 11 6 3 1 0 80 9 936
2017 Visible minority 34 43 12 7 3 2 0 78 10 250
2017 Non-visible minority 33 44 10 8 3 2 0 78 12 1040

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 25 40 13 11 10 2 0 66 21 226
2018 Non-visible minority 23 37 17 15 7 1 0 61 22 941
2017 Visible minority 22 42 14 12 10 1 0 64 22 251
2017 Non-visible minority 18 41 13 18 8 1 0 60 27 1041
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 24 25 10 16 2 2 23 77 228
2018 Non-visible minority 24 28 25 11 11 2 0 24 76 939
2017 Visible minority 26 23 17 14 15 3 2 28 72 251
2017 Non-visible minority 26 25 21 10 15 3 0 27 73 1040

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 22 167
2018 Non-visible minority 23 694
2017 Visible minority 21 175
2017 Non-visible minority 22 734

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 33 167
2018 Non-visible minority 35 694
2017 Visible minority 35 175
2017 Non-visible minority 34 734

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 33 167
2018 Non-visible minority 30 694
2017 Visible minority 22 175
2017 Non-visible minority 24 734

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 41 167
2018 Non-visible minority 43 694
2017 Visible minority 51 175
2017 Non-visible minority 48 734

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Visible minority 9 167
2018 Non-visible minority 7 694
2017 Visible minority 9 175
2017 Non-visible minority 8 734

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 35 167
2018 Non-visible minority 36 694

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 25 167
2018 Non-visible minority 32 694
2017 Visible minority 34 175
2017 Non-visible minority 37 734

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Visible minority 6 36 18 14 5 20 161
2018 Non-visible minority 4 36 20 13 7 20 662
2017 Visible minority 3 47 18 11 5 17 170
2017 Non-visible minority 3 41 21 11 6 18 717

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 32 68 166
2018 Non-visible minority 26 74 691

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 11 26 17 20 22 1 4 38 44 165
2018 Non-visible minority 9 25 16 18 23 2 7 37 46 691
2017 Visible minority 15 20 15 15 25 3 8 39 44 175
2017 Non-visible minority 11 21 17 18 24 2 7 34 47 735

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 6 11 14 18 47 1 4 18 68 167
2018 Non-visible minority 2 9 13 23 46 2 4 12 75 691
2017 Visible minority 7 8 11 22 47 0 5 15 73 175
2017 Non-visible minority 1 7 10 20 55 2 4 9 80 736

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 35 21 14 8 10 3 10 63 21 226
2018 Non-visible minority 34 17 15 11 13 2 7 56 27 940
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