2018 Public Service Employee Survey Results for Public Health Agency of Canada by Question 81. In total, how many years have you been working in your current department or agency?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 42 10 13 3 0 0 74 16 320
2018 3 to 10 years in current department or agency 27 43 12 13 4 0 0 71 18 452
2018 11 to 20 years in current department or agency 29 40 7 17 5 0 2 71 22 343
2018 More than 20 years in current department or agency 30 39 5 17 9 0 0 69 26 39
2017 Less than 3 years in current department or agency 36 40 9 11 3 1 0 77 14 283
2017 3 to 10 years in current department or agency 33 42 10 10 6 0 0 74 16 612
2017 11 to 20 years in current department or agency 32 37 10 16 5 0 0 69 21 341
2017 More than 20 years in current department or agency 27 35 15 14 10 0 0 61 23 42
2014 Less than 3 years in current department or agency 29 41 12 12 5 0 1 71 17 286
2014 3 to 10 years in current department or agency 29 40 11 14 6 0 0 69 20 904
2014 11 to 20 years in current department or agency 28 42 11 14 4 0 1 70 18 263
2014 More than 20 years in current department or agency 24 46 19 11 0 0 0 70 11 28

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 37 10 8 5 0 0 77 13 319
2018 3 to 10 years in current department or agency 40 38 10 8 3 0 0 79 11 448
2018 11 to 20 years in current department or agency 43 39 8 6 4 0 0 81 10 342
2018 More than 20 years in current department or agency 51 35 2 7 5 0 0 86 12 39
2017 Less than 3 years in current department or agency 47 33 9 9 3 0 0 80 11 282
2017 3 to 10 years in current department or agency 44 37 6 10 4 0 0 81 14 613
2017 11 to 20 years in current department or agency 41 43 6 8 3 0 0 84 10 339
2017 More than 20 years in current department or agency 58 23 4 11 4 0 0 81 15 42
2014 Less than 3 years in current department or agency 42 38 7 10 4 0 0 80 13 288
2014 3 to 10 years in current department or agency 39 40 8 9 4 0 0 79 13 907
2014 11 to 20 years in current department or agency 44 39 9 6 2 0 0 83 8 264
2014 More than 20 years in current department or agency 40 42 11 4 3 0 0 82 7 28

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 35 7 9 4 0 0 80 13 315
2018 3 to 10 years in current department or agency 45 40 5 7 3 0 0 85 10 443
2018 11 to 20 years in current department or agency 46 40 6 5 2 0 0 86 8 340
2018 More than 20 years in current department or agency 46 38 0 11 5 0 0 84 16 39
2017 Less than 3 years in current department or agency 52 30 5 9 3 0 0 82 12 282
2017 3 to 10 years in current department or agency 51 34 4 8 3 0 0 85 11 613
2017 11 to 20 years in current department or agency 48 37 3 10 2 0 0 85 12 340
2017 More than 20 years in current department or agency 50 35 4 9 2 0 0 85 11 42
2014 Less than 3 years in current department or agency 46 35 9 7 3 0 0 81 10 288
2014 3 to 10 years in current department or agency 44 37 7 8 4 0 0 81 12 907
2014 11 to 20 years in current department or agency 49 38 5 6 2 0 0 87 8 264
2014 More than 20 years in current department or agency 46 36 15 0 3 0 0 82 3 28

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 57 28 7 5 2 1 1 86 7 318
2018 3 to 10 years in current department or agency 41 36 10 8 4 0 0 78 13 447
2018 11 to 20 years in current department or agency 42 34 8 10 5 0 0 77 16 341
2018 More than 20 years in current department or agency 44 24 16 10 7 0 0 68 16 39
2017 Less than 3 years in current department or agency 57 27 7 6 3 0 0 83 9 282
2017 3 to 10 years in current department or agency 44 33 8 9 6 0 0 77 15 613
2017 11 to 20 years in current department or agency 42 36 8 8 5 0 0 78 13 340
2017 More than 20 years in current department or agency 33 44 13 9 2 0 0 76 11 42
2014 Less than 3 years in current department or agency 45 33 10 7 6 0 0 77 13 288
2014 3 to 10 years in current department or agency 38 31 10 12 9 0 0 70 20 907
2014 11 to 20 years in current department or agency 37 28 13 16 7 0 0 64 23 264
2014 More than 20 years in current department or agency 25 32 18 18 7 0 0 57 25 28

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 40 10 9 4 0 0 77 13 318
2018 3 to 10 years in current department or agency 29 45 12 9 4 0 0 75 14 451
2018 11 to 20 years in current department or agency 31 41 13 9 5 0 0 72 14 342
2018 More than 20 years in current department or agency 40 23 13 16 8 0 0 63 24 38
2017 Less than 3 years in current department or agency 41 40 8 8 3 0 0 81 11 283
2017 3 to 10 years in current department or agency 32 45 9 8 6 0 0 77 14 613
2017 11 to 20 years in current department or agency 31 47 7 11 5 0 0 78 15 341
2017 More than 20 years in current department or agency 42 31 5 13 9 0 0 73 22 42
2014 Less than 3 years in current department or agency 34 41 13 7 5 0 0 75 12 288
2014 3 to 10 years in current department or agency 25 48 11 9 7 0 0 73 16 907
2014 11 to 20 years in current department or agency 31 41 10 13 5 0 0 72 18 264
2014 More than 20 years in current department or agency 18 59 16 7 0 0 0 77 7 28

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 32 13 7 4 1 1 76 12 320
2018 3 to 10 years in current department or agency 22 36 18 15 9 0 0 58 24 451
2018 11 to 20 years in current department or agency 26 29 16 16 13 0 0 55 29 342
2018 More than 20 years in current department or agency 29 19 25 9 18 0 0 48 27 39
2017 Less than 3 years in current department or agency 37 42 11 5 5 1 0 79 10 282
2017 3 to 10 years in current department or agency 25 36 14 15 10 0 0 61 25 614
2017 11 to 20 years in current department or agency 23 38 13 13 13 0 0 61 26 340
2017 More than 20 years in current department or agency 31 30 8 11 20 0 0 61 31 42
2014 Less than 3 years in current department or agency 30 39 11 12 6 1 0 70 19 288
2014 3 to 10 years in current department or agency 21 36 16 17 10 0 0 57 27 906
2014 11 to 20 years in current department or agency 23 33 12 20 11 0 0 56 31 264
2014 More than 20 years in current department or agency 28 29 28 7 7 0 0 57 14 28

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 42 10 10 5 0 0 75 15 318
2018 3 to 10 years in current department or agency 29 43 11 12 5 0 0 71 17 451
2018 11 to 20 years in current department or agency 28 42 11 13 6 0 0 70 19 343
2018 More than 20 years in current department or agency 33 37 12 10 8 0 0 69 18 38
2017 Less than 3 years in current department or agency 38 39 8 10 5 0 0 77 15 283
2017 3 to 10 years in current department or agency 31 41 10 11 7 0 0 72 18 612
2017 11 to 20 years in current department or agency 32 38 9 14 6 0 0 70 21 341
2017 More than 20 years in current department or agency 34 35 8 17 5 0 0 69 23 41

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 47 38 8 4 3 0 0 85 7 320
2018 3 to 10 years in current department or agency 37 47 9 4 2 0 0 84 7 451
2018 11 to 20 years in current department or agency 42 37 10 8 2 1 0 80 10 345
2018 More than 20 years in current department or agency 45 27 18 8 3 0 0 71 11 39
2017 Less than 3 years in current department or agency 51 33 7 6 3 0 0 83 9 282
2017 3 to 10 years in current department or agency 40 40 10 6 5 0 0 80 11 612
2017 11 to 20 years in current department or agency 34 42 11 7 4 1 0 77 12 341
2017 More than 20 years in current department or agency 32 36 18 9 3 2 0 69 13 42
2014 Less than 3 years in current department or agency 39 45 7 6 2 0 0 85 8 287
2014 3 to 10 years in current department or agency 38 38 12 8 4 1 0 77 12 905
2014 11 to 20 years in current department or agency 37 40 10 9 3 1 0 78 12 264
2014 More than 20 years in current department or agency 33 36 24 7 0 0 0 69 7 28

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 32 11 8 5 0 0 76 13 320
2018 3 to 10 years in current department or agency 30 36 12 14 7 0 0 66 22 451
2018 11 to 20 years in current department or agency 26 38 12 11 12 0 0 65 24 344
2018 More than 20 years in current department or agency 20 29 16 24 11 0 0 49 35 39
2017 Less than 3 years in current department or agency 39 36 10 11 5 0 0 75 16 283
2017 3 to 10 years in current department or agency 28 38 12 11 10 0 0 67 21 612
2017 11 to 20 years in current department or agency 26 40 10 15 9 0 0 66 24 341
2017 More than 20 years in current department or agency 29 30 11 9 20 0 0 60 29 42

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 33 11 5 1 0 0 82 6 318
2018 3 to 10 years in current department or agency 46 38 9 4 2 0 0 85 6 447
2018 11 to 20 years in current department or agency 51 35 9 4 2 0 0 86 6 341
2018 More than 20 years in current department or agency 51 37 10 3 0 0 0 88 3 39
2017 Less than 3 years in current department or agency 54 35 7 3 1 0 0 89 4 283
2017 3 to 10 years in current department or agency 50 34 9 4 2 0 0 85 7 613
2017 11 to 20 years in current department or agency 50 39 6 4 1 0 0 89 5 341
2017 More than 20 years in current department or agency 56 31 9 2 2 0 0 87 4 42
2014 Less than 3 years in current department or agency 59 29 7 2 2 0 0 88 4 288
2014 3 to 10 years in current department or agency 59 27 9 3 1 0 0 87 4 907
2014 11 to 20 years in current department or agency 63 27 7 3 0 0 0 90 3 263
2014 More than 20 years in current department or agency 49 44 4 0 3 0 0 93 3 27

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 40 10 11 3 0 1 76 13 320
2018 3 to 10 years in current department or agency 27 37 12 15 8 0 0 65 23 448
2018 11 to 20 years in current department or agency 29 38 10 14 8 0 0 68 22 343
2018 More than 20 years in current department or agency 25 32 20 11 13 0 0 56 23 38
2017 Less than 3 years in current department or agency 41 36 8 12 2 1 0 78 14 283
2017 3 to 10 years in current department or agency 28 40 11 13 7 0 0 69 20 611
2017 11 to 20 years in current department or agency 27 45 8 13 7 0 0 72 20 341
2017 More than 20 years in current department or agency 29 33 5 21 12 0 0 62 33 42
2014 Less than 3 years in current department or agency 30 40 10 14 5 1 0 71 19 288
2014 3 to 10 years in current department or agency 22 45 10 14 9 0 0 66 23 907
2014 11 to 20 years in current department or agency 24 35 15 19 7 0 0 60 26 263
2014 More than 20 years in current department or agency 18 43 13 14 8 0 4 64 23 28

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 29 13 7 3 0 0 77 10 318
2018 3 to 10 years in current department or agency 33 38 12 10 7 0 0 71 17 450
2018 11 to 20 years in current department or agency 36 31 14 13 7 0 0 67 19 339
2018 More than 20 years in current department or agency 30 31 9 18 11 0 0 62 29 39
2017 Less than 3 years in current department or agency 42 35 9 9 5 0 0 77 13 283
2017 3 to 10 years in current department or agency 34 36 13 11 6 0 0 71 17 613
2017 11 to 20 years in current department or agency 32 34 12 14 8 0 0 66 22 341
2017 More than 20 years in current department or agency 31 34 0 21 15 0 0 65 35 42
2014 Less than 3 years in current department or agency 37 38 10 10 5 0 0 75 15 288
2014 3 to 10 years in current department or agency 28 39 13 13 8 0 0 66 21 905
2014 11 to 20 years in current department or agency 31 33 13 16 7 0 0 64 23 263
2014 More than 20 years in current department or agency 14 44 23 11 8 0 0 58 19 28

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 34 14 8 3 0 1 75 11 318
2018 3 to 10 years in current department or agency 27 39 14 12 7 0 1 66 19 449
2018 11 to 20 years in current department or agency 28 38 15 13 6 0 0 66 19 345
2018 More than 20 years in current department or agency 22 47 13 6 9 0 2 71 16 39
2017 Less than 3 years in current department or agency 43 35 8 8 4 0 1 79 13 282
2017 3 to 10 years in current department or agency 31 38 13 10 6 1 1 71 16 613
2017 11 to 20 years in current department or agency 28 40 11 14 5 0 1 69 19 341
2017 More than 20 years in current department or agency 33 32 9 18 8 0 0 65 26 42
2014 Less than 3 years in current department or agency 36 40 10 7 6 0 0 77 13 288
2014 3 to 10 years in current department or agency 26 41 14 13 6 0 0 67 19 907
2014 11 to 20 years in current department or agency 29 36 16 12 7 1 0 66 19 263
2014 More than 20 years in current department or agency 22 41 14 15 8 0 0 63 23 27

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 37 8 6 4 0 0 82 9 320
2018 3 to 10 years in current department or agency 35 39 13 9 3 0 0 74 13 451
2018 11 to 20 years in current department or agency 36 39 13 9 3 0 0 75 12 344
2018 More than 20 years in current department or agency 30 36 17 15 2 0 0 66 17 39
2017 Less than 3 years in current department or agency 47 36 9 7 2 0 0 83 8 281
2017 3 to 10 years in current department or agency 38 39 10 7 5 0 0 78 12 611
2017 11 to 20 years in current department or agency 36 42 13 7 2 0 0 78 9 341
2017 More than 20 years in current department or agency 48 30 8 10 4 0 0 78 14 42
2014 Less than 3 years in current department or agency 40 38 11 6 5 0 0 78 11 288
2014 3 to 10 years in current department or agency 33 41 14 8 4 0 0 74 13 907
2014 11 to 20 years in current department or agency 40 39 10 8 3 0 0 79 11 263
2014 More than 20 years in current department or agency 18 61 17 4 0 0 0 80 4 28

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 32 9 6 1 0 0 84 7 318
2018 3 to 10 years in current department or agency 31 34 19 10 5 0 0 65 16 452
2018 11 to 20 years in current department or agency 27 34 17 13 8 0 0 61 21 344
2018 More than 20 years in current department or agency 25 27 21 22 5 0 0 52 27 38
2017 Less than 3 years in current department or agency 50 32 11 6 2 0 0 82 7 283
2017 3 to 10 years in current department or agency 35 36 17 7 4 0 1 71 11 614
2017 11 to 20 years in current department or agency 25 39 21 9 5 0 1 65 14 339
2017 More than 20 years in current department or agency 20 40 13 14 11 0 2 62 25 42
2014 Less than 3 years in current department or agency 37 36 16 8 3 0 0 73 11 288
2014 3 to 10 years in current department or agency 29 34 20 10 6 0 0 64 16 907
2014 11 to 20 years in current department or agency 29 36 18 8 7 0 1 66 16 264
2014 More than 20 years in current department or agency 23 40 18 10 9 0 0 63 19 28

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 14 39 27 13 1 2 41 19 318
2018 3 to 10 years in current department or agency 9 23 42 18 8 0 0 25 32 448
2018 11 to 20 years in current department or agency 13 25 43 16 3 0 1 19 38 341
2018 More than 20 years in current department or agency 9 36 40 10 5 0 0 15 45 39
2017 Less than 3 years in current department or agency 7 16 33 27 13 2 3 42 24 283
2017 3 to 10 years in current department or agency 11 27 39 15 6 0 2 21 39 612
2017 11 to 20 years in current department or agency 15 28 36 16 4 1 1 20 43 340
2017 More than 20 years in current department or agency 7 37 47 6 2 0 1 8 44 41
2014 Less than 3 years in current department or agency 9 22 33 23 10 2 1 34 32 286
2014 3 to 10 years in current department or agency 13 31 35 15 4 0 1 20 44 906
2014 11 to 20 years in current department or agency 15 31 34 15 4 0 1 19 46 264
2014 More than 20 years in current department or agency 3 50 36 7 4 0 0 11 53 28

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 12 21 32 25 2 2 60 18 318
2018 3 to 10 years in current department or agency 11 21 31 26 10 1 1 36 32 445
2018 11 to 20 years in current department or agency 13 20 34 22 10 1 1 33 33 340
2018 More than 20 years in current department or agency 8 34 23 21 14 0 0 35 42 39
2017 Less than 3 years in current department or agency 7 14 22 28 23 3 3 55 22 280
2017 3 to 10 years in current department or agency 12 20 31 23 11 2 1 35 33 609
2017 11 to 20 years in current department or agency 13 23 30 21 11 1 2 32 37 339
2017 More than 20 years in current department or agency 21 21 33 19 5 0 0 24 42 41
2014 Less than 3 years in current department or agency 10 19 28 23 16 3 1 41 30 287
2014 3 to 10 years in current department or agency 15 25 31 18 8 2 2 27 41 906
2014 11 to 20 years in current department or agency 14 24 31 19 9 1 2 29 39 262
2014 More than 20 years in current department or agency 14 18 46 22 0 0 0 22 32 28

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 16 21 31 18 8 4 2 27 40 318
2018 3 to 10 years in current department or agency 27 26 30 12 5 0 1 17 53 443
2018 11 to 20 years in current department or agency 26 30 29 10 4 1 1 14 57 340
2018 More than 20 years in current department or agency 32 29 25 8 6 0 0 14 60 39
2017 Less than 3 years in current department or agency 17 22 28 16 12 2 3 29 41 283
2017 3 to 10 years in current department or agency 23 28 30 11 5 0 2 17 53 608
2017 11 to 20 years in current department or agency 27 29 29 8 4 1 2 12 58 341
2017 More than 20 years in current department or agency 32 28 34 2 0 0 4 2 63 41
2014 Less than 3 years in current department or agency 26 28 22 14 6 3 1 21 56 287
2014 3 to 10 years in current department or agency 37 28 22 7 3 0 1 11 66 905
2014 11 to 20 years in current department or agency 38 33 17 6 5 0 2 11 72 263
2014 More than 20 years in current department or agency 41 26 19 14 0 0 0 14 67 28

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 10 21 34 26 1 2 62 16 318
2018 3 to 10 years in current department or agency 10 19 37 27 9 0 0 35 28 446
2018 11 to 20 years in current department or agency 10 22 36 22 8 1 1 30 33 338
2018 More than 20 years in current department or agency 17 22 42 8 12 0 0 19 39 39
2017 Less than 3 years in current department or agency 5 12 26 31 23 1 1 55 18 282
2017 3 to 10 years in current department or agency 11 17 36 23 11 0 2 35 28 607
2017 11 to 20 years in current department or agency 11 25 33 23 5 1 2 29 37 339
2017 More than 20 years in current department or agency 13 23 40 22 2 0 0 24 36 41
2014 Less than 3 years in current department or agency 9 16 26 30 16 1 1 47 26 288
2014 3 to 10 years in current department or agency 15 25 32 19 6 0 2 26 41 904
2014 11 to 20 years in current department or agency 16 25 29 22 8 0 1 30 41 264
2014 More than 20 years in current department or agency 14 38 26 23 0 0 0 23 51 27

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 11 23 25 24 3 6 54 21 318
2018 3 to 10 years in current department or agency 22 24 28 18 8 0 1 25 46 447
2018 11 to 20 years in current department or agency 23 31 31 9 5 0 1 14 54 342
2018 More than 20 years in current department or agency 29 30 27 11 3 0 0 14 59 39
2017 Less than 3 years in current department or agency 8 20 23 19 24 4 3 46 30 282
2017 3 to 10 years in current department or agency 23 23 27 16 8 1 3 25 47 609
2017 11 to 20 years in current department or agency 26 29 24 13 5 1 2 19 56 341
2017 More than 20 years in current department or agency 27 44 18 6 3 0 2 9 73 41
2014 Less than 3 years in current department or agency 17 20 24 18 17 2 3 36 39 288
2014 3 to 10 years in current department or agency 26 28 26 13 5 0 2 18 55 903
2014 11 to 20 years in current department or agency 28 30 23 12 6 0 2 19 58 264
2014 More than 20 years in current department or agency 25 36 28 11 0 0 0 11 61 28

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 10 15 21 21 21 6 7 48 28 318
2018 3 to 10 years in current department or agency 14 23 29 20 12 1 0 33 38 446
2018 11 to 20 years in current department or agency 15 19 27 23 14 0 2 38 35 336
2018 More than 20 years in current department or agency 15 24 32 17 11 0 0 29 40 39
2017 Less than 3 years in current department or agency 9 16 25 23 19 5 4 46 27 283
2017 3 to 10 years in current department or agency 13 20 28 22 12 2 3 36 35 611
2017 11 to 20 years in current department or agency 12 20 29 23 12 1 3 37 33 339
2017 More than 20 years in current department or agency 17 20 23 26 9 0 4 37 39 41
2014 Less than 3 years in current department or agency 12 15 27 18 19 4 5 41 29 287
2014 3 to 10 years in current department or agency 14 19 29 23 10 1 4 34 35 904
2014 11 to 20 years in current department or agency 10 19 34 23 11 0 3 35 30 264
2014 More than 20 years in current department or agency 16 15 28 37 3 0 0 40 31 28

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 21 32 17 13 2 2 32 35 318
2018 3 to 10 years in current department or agency 23 31 28 13 4 1 0 17 55 447
2018 11 to 20 years in current department or agency 22 32 30 11 4 1 1 15 55 339
2018 More than 20 years in current department or agency 27 41 27 2 3 0 0 5 68 39
2017 Less than 3 years in current department or agency 13 22 33 14 12 3 3 27 37 281
2017 3 to 10 years in current department or agency 19 26 31 11 7 2 3 19 48 612
2017 11 to 20 years in current department or agency 22 33 26 11 4 1 3 16 57 340
2017 More than 20 years in current department or agency 26 30 31 9 0 0 3 10 58 41
2014 Less than 3 years in current department or agency 18 25 29 14 10 2 2 25 45 287
2014 3 to 10 years in current department or agency 28 28 27 10 4 1 2 14 58 907
2014 11 to 20 years in current department or agency 34 29 22 8 6 0 2 14 64 263
2014 More than 20 years in current department or agency 31 44 7 15 3 0 0 18 75 28
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 25 14 7 4 12 10 68 14 320
2018 3 to 10 years in current department or agency 23 31 17 13 9 4 3 58 24 451
2018 11 to 20 years in current department or agency 21 31 20 11 13 2 2 54 25 344
2018 More than 20 years in current department or agency 24 28 24 11 14 0 0 52 24 39
2017 Less than 3 years in current department or agency 36 26 9 8 5 7 10 74 15 283
2017 3 to 10 years in current department or agency 23 31 13 14 11 4 4 58 27 613
2017 11 to 20 years in current department or agency 24 36 15 11 10 2 2 63 22 340
2017 More than 20 years in current department or agency 27 25 10 19 9 3 7 58 31 42
2014 Less than 3 years in current department or agency 33 29 9 11 7 7 4 69 20 288
2014 3 to 10 years in current department or agency 29 31 13 14 9 2 2 63 24 907
2014 11 to 20 years in current department or agency 33 30 15 9 8 2 3 67 18 264
2014 More than 20 years in current department or agency 22 54 10 7 8 0 0 75 15 28

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 30 7 6 5 2 0 82 11 319
2018 3 to 10 years in current department or agency 36 32 10 11 10 0 0 68 22 449
2018 11 to 20 years in current department or agency 35 30 10 11 13 1 0 66 24 345
2018 More than 20 years in current department or agency 29 31 8 17 15 0 0 60 32 39
2017 Less than 3 years in current department or agency 54 26 5 9 5 0 0 80 14 283
2017 3 to 10 years in current department or agency 39 32 7 12 10 0 0 71 22 611
2017 11 to 20 years in current department or agency 41 31 10 10 8 0 0 73 18 341
2017 More than 20 years in current department or agency 31 32 14 7 16 0 0 63 23 42
2014 Less than 3 years in current department or agency 47 25 8 13 7 0 0 72 20 288
2014 3 to 10 years in current department or agency 40 29 10 12 9 0 0 69 21 905
2014 11 to 20 years in current department or agency 45 26 10 11 7 1 0 72 19 264
2014 More than 20 years in current department or agency 39 21 12 17 10 0 0 61 27 28

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 18 16 11 6 26 9 50 26 318
2018 3 to 10 years in current department or agency 13 21 18 19 14 12 3 40 39 446
2018 11 to 20 years in current department or agency 12 21 20 17 18 8 3 38 39 345
2018 More than 20 years in current department or agency 22 18 16 13 18 13 0 46 36 39
2017 Less than 3 years in current department or agency 19 19 11 14 5 26 6 55 28 283
2017 3 to 10 years in current department or agency 12 18 17 19 14 16 3 38 41 614
2017 11 to 20 years in current department or agency 13 20 18 21 17 8 2 37 43 340
2017 More than 20 years in current department or agency 4 31 19 20 7 11 7 43 33 42
2014 Less than 3 years in current department or agency 13 16 17 16 9 24 4 41 35 288
2014 3 to 10 years in current department or agency 9 21 19 22 15 11 3 36 43 907
2014 11 to 20 years in current department or agency 9 31 19 16 14 9 1 45 34 263
2014 More than 20 years in current department or agency 11 43 11 10 19 3 3 57 31 28

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 61 28 4 5 1 1 0 90 6 318
2018 3 to 10 years in current department or agency 46 36 7 7 4 0 0 81 11 451
2018 11 to 20 years in current department or agency 43 37 6 8 7 0 0 80 15 344
2018 More than 20 years in current department or agency 40 40 6 12 3 0 0 80 14 38
2017 Less than 3 years in current department or agency 61 27 5 4 2 0 0 88 7 283
2017 3 to 10 years in current department or agency 44 36 8 9 4 0 0 80 12 612
2017 11 to 20 years in current department or agency 43 37 10 6 4 0 0 80 10 340
2017 More than 20 years in current department or agency 41 36 9 12 2 0 0 77 14 42
2014 Less than 3 years in current department or agency 51 28 8 9 4 0 0 79 12 287
2014 3 to 10 years in current department or agency 41 38 8 9 4 0 0 79 13 906
2014 11 to 20 years in current department or agency 46 36 9 8 1 0 0 82 9 263
2014 More than 20 years in current department or agency 31 45 14 8 3 0 0 75 11 28

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 35 8 3 1 1 1 87 5 320
2018 3 to 10 years in current department or agency 40 40 9 7 4 0 0 80 11 451
2018 11 to 20 years in current department or agency 35 40 10 8 6 1 0 76 14 345
2018 More than 20 years in current department or agency 41 32 14 12 0 0 0 74 12 38
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 28 11 4 3 1 0 82 6 311
2018 3 to 10 years in current department or agency 40 34 9 9 7 0 0 74 17 447
2018 11 to 20 years in current department or agency 37 34 12 10 7 0 0 71 17 342
2018 More than 20 years in current department or agency 42 25 8 13 11 0 0 67 25 39
2017 Less than 3 years in current department or agency 48 35 6 7 4 1 0 84 10 283
2017 3 to 10 years in current department or agency 39 36 8 9 7 1 0 75 16 613
2017 11 to 20 years in current department or agency 41 34 9 9 6 0 0 75 15 341
2017 More than 20 years in current department or agency 32 52 6 5 5 0 0 84 10 41
2014 Less than 3 years in current department or agency 39 36 10 8 6 1 0 75 14 288
2014 3 to 10 years in current department or agency 34 37 13 10 6 0 0 71 16 906
2014 11 to 20 years in current department or agency 28 39 14 12 7 0 0 67 19 264
2014 More than 20 years in current department or agency 36 41 15 3 4 0 0 78 8 28

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 60 26 6 3 3 2 0 88 6 311
2018 3 to 10 years in current department or agency 49 28 10 7 5 1 0 78 12 448
2018 11 to 20 years in current department or agency 41 30 13 8 6 0 1 72 15 341
2018 More than 20 years in current department or agency 46 29 11 2 12 0 0 75 14 39
2017 Less than 3 years in current department or agency 51 34 4 5 2 2 0 88 8 283
2017 3 to 10 years in current department or agency 47 27 10 10 5 1 0 75 15 614
2017 11 to 20 years in current department or agency 48 31 9 8 3 1 0 79 11 341
2017 More than 20 years in current department or agency 41 28 14 7 7 0 2 71 15 41
2014 Less than 3 years in current department or agency 48 30 10 6 4 2 0 80 10 288
2014 3 to 10 years in current department or agency 40 33 13 7 6 1 0 73 13 906
2014 11 to 20 years in current department or agency 36 33 14 9 6 2 1 70 16 263
2014 More than 20 years in current department or agency 35 40 7 13 4 0 0 75 18 28

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 57 27 7 4 3 1 1 85 7 312
2018 3 to 10 years in current department or agency 44 31 9 10 6 0 0 76 16 446
2018 11 to 20 years in current department or agency 39 33 9 12 6 0 1 73 18 340
2018 More than 20 years in current department or agency 41 34 8 5 11 0 0 75 17 39
2017 Less than 3 years in current department or agency 56 27 7 5 4 1 0 84 9 281
2017 3 to 10 years in current department or agency 40 32 9 11 7 0 0 73 18 614
2017 11 to 20 years in current department or agency 42 34 10 9 5 0 0 76 14 341
2017 More than 20 years in current department or agency 32 42 6 10 9 0 0 75 19 41
2014 Less than 3 years in current department or agency 47 30 7 10 4 1 0 79 14 288
2014 3 to 10 years in current department or agency 39 33 12 9 6 1 0 72 16 905
2014 11 to 20 years in current department or agency 33 34 14 12 6 0 1 67 19 264
2014 More than 20 years in current department or agency 28 50 7 10 4 0 0 78 14 28

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 70 19 5 3 2 1 0 90 5 311
2018 3 to 10 years in current department or agency 57 25 8 3 6 0 0 83 9 447
2018 11 to 20 years in current department or agency 51 26 10 6 6 0 0 77 12 341
2018 More than 20 years in current department or agency 52 21 7 11 7 3 0 75 18 39
2017 Less than 3 years in current department or agency 69 20 6 3 1 1 0 90 4 283
2017 3 to 10 years in current department or agency 58 22 10 4 5 1 0 81 9 612
2017 11 to 20 years in current department or agency 62 21 9 3 5 0 0 83 8 340
2017 More than 20 years in current department or agency 44 26 14 5 9 2 0 71 15 42

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 60 24 10 4 3 0 0 83 7 313
2018 3 to 10 years in current department or agency 47 30 9 7 6 0 0 77 14 448
2018 11 to 20 years in current department or agency 46 25 11 10 8 0 1 71 18 342
2018 More than 20 years in current department or agency 39 30 8 5 17 0 0 69 22 39
2017 Less than 3 years in current department or agency 60 24 6 6 4 1 0 85 10 283
2017 3 to 10 years in current department or agency 49 26 9 7 8 0 0 76 15 612
2017 11 to 20 years in current department or agency 52 26 9 9 5 0 0 78 13 341
2017 More than 20 years in current department or agency 40 35 7 11 7 0 0 75 18 41
2014 Less than 3 years in current department or agency 51 30 5 8 5 0 1 82 13 288
2014 3 to 10 years in current department or agency 44 30 11 9 6 0 0 73 15 906
2014 11 to 20 years in current department or agency 40 26 15 9 9 0 0 67 18 264
2014 More than 20 years in current department or agency 46 24 12 13 4 0 0 70 18 28
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 34 14 7 5 2 7 72 12 42
2018 3 to 10 years in current department or agency 25 26 19 14 3 5 8 58 20 125
2018 11 to 20 years in current department or agency 20 37 17 9 7 2 8 64 17 140
2018 More than 20 years in current department or agency 37 39 6 6 6 0 6 81 13 14
2017 Less than 3 years in current department or agency 20 40 11 9 6 4 10 70 17 48
2017 3 to 10 years in current department or agency 25 41 8 10 7 1 8 72 19 160
2017 11 to 20 years in current department or agency 28 25 23 11 3 3 7 59 15 131
2017 More than 20 years in current department or agency 33 33 15 0 5 0 14 77 6 18
2014 Less than 3 years in current department or agency 21 35 11 15 7 6 5 63 24 46
2014 3 to 10 years in current department or agency 23 32 17 14 4 2 7 61 20 252
2014 11 to 20 years in current department or agency 15 35 21 12 7 4 5 56 21 89
2014 More than 20 years in current department or agency 17 55 18 10 0 0 0 73 10 12

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 47 28 11 3 3 6 1 81 7 318
2018 3 to 10 years in current department or agency 22 34 19 13 7 5 0 59 21 450
2018 11 to 20 years in current department or agency 20 32 20 11 13 4 0 54 25 343
2018 More than 20 years in current department or agency 15 35 21 12 12 5 0 53 25 39
2017 Less than 3 years in current department or agency 42 29 10 5 4 10 0 79 11 282
2017 3 to 10 years in current department or agency 23 37 15 11 8 7 0 64 20 611
2017 11 to 20 years in current department or agency 17 36 20 14 9 5 0 55 24 340
2017 More than 20 years in current department or agency 10 24 21 18 13 14 0 39 36 42
2014 Less than 3 years in current department or agency 33 32 10 9 7 10 0 72 17 288
2014 3 to 10 years in current department or agency 18 34 16 14 9 9 0 58 25 905
2014 11 to 20 years in current department or agency 20 33 19 14 9 6 0 55 25 264
2014 More than 20 years in current department or agency 19 45 10 10 10 7 0 68 21 28

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 47 29 10 5 6 3 1 78 11 319
2018 3 to 10 years in current department or agency 18 36 18 16 10 2 0 55 27 450
2018 11 to 20 years in current department or agency 15 32 19 17 14 2 1 48 33 340
2018 More than 20 years in current department or agency 21 29 19 19 12 0 0 50 31 38
2017 Less than 3 years in current department or agency 35 34 11 9 6 6 0 73 16 283
2017 3 to 10 years in current department or agency 21 36 16 14 11 1 0 58 25 612
2017 11 to 20 years in current department or agency 17 33 18 18 13 1 0 51 31 341
2017 More than 20 years in current department or agency 10 29 20 23 16 2 0 39 40 42
2014 Less than 3 years in current department or agency 30 31 14 11 8 5 0 65 20 288
2014 3 to 10 years in current department or agency 16 32 19 18 12 2 0 49 31 906
2014 11 to 20 years in current department or agency 13 32 21 17 14 3 0 47 32 264
2014 More than 20 years in current department or agency 19 32 13 19 13 3 0 53 33 28

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 33 12 10 6 6 1 70 17 316
2018 3 to 10 years in current department or agency 12 29 21 21 11 5 0 44 34 448
2018 11 to 20 years in current department or agency 9 28 19 25 15 3 1 38 41 342
2018 More than 20 years in current department or agency 17 22 27 17 16 0 0 39 33 39
2017 Less than 3 years in current department or agency 30 30 13 12 6 8 0 65 20 282
2017 3 to 10 years in current department or agency 15 32 19 18 12 4 0 49 31 613
2017 11 to 20 years in current department or agency 9 33 19 19 16 3 0 43 36 340
2017 More than 20 years in current department or agency 6 28 13 27 21 5 0 36 51 42
2014 Less than 3 years in current department or agency 23 27 17 15 10 9 0 54 27 288
2014 3 to 10 years in current department or agency 11 27 20 22 15 5 0 40 39 906
2014 11 to 20 years in current department or agency 9 27 24 20 16 3 0 37 38 264
2014 More than 20 years in current department or agency 15 27 17 17 21 3 0 43 39 28

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 32 13 12 10 4 1 64 22 319
2018 3 to 10 years in current department or agency 10 32 17 21 16 2 0 44 38 450
2018 11 to 20 years in current department or agency 10 29 18 23 19 1 0 40 42 342
2018 More than 20 years in current department or agency 13 33 15 14 24 0 0 46 39 39
2017 Less than 3 years in current department or agency 25 33 14 17 8 3 0 59 26 281
2017 3 to 10 years in current department or agency 12 29 19 22 16 2 0 42 39 614
2017 11 to 20 years in current department or agency 10 30 16 24 17 2 0 42 42 341
2017 More than 20 years in current department or agency 4 28 16 24 26 3 0 33 51 41
2014 Less than 3 years in current department or agency 20 30 13 20 11 6 0 53 33 288
2014 3 to 10 years in current department or agency 10 27 18 26 16 2 0 38 43 906
2014 11 to 20 years in current department or agency 8 32 20 21 19 1 0 40 40 264
2014 More than 20 years in current department or agency 3 51 10 17 14 3 0 56 33 28
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 41 12 8 2 1 0 78 10 320
2018 3 to 10 years in current department or agency 20 43 17 13 5 1 0 64 19 448
2018 11 to 20 years in current department or agency 21 45 18 11 5 0 0 66 16 345
2018 More than 20 years in current department or agency 19 35 19 17 10 0 0 54 27 38
2017 Less than 3 years in current department or agency 39 37 12 10 2 1 0 76 12 283
2017 3 to 10 years in current department or agency 20 42 19 11 7 2 0 63 18 612
2017 11 to 20 years in current department or agency 21 37 17 17 7 1 0 59 24 341
2017 More than 20 years in current department or agency 17 26 25 18 12 2 0 44 30 42
2014 Less than 3 years in current department or agency 28 41 18 8 4 1 0 69 12 288
2014 3 to 10 years in current department or agency 20 42 19 13 5 1 0 63 18 906
2014 11 to 20 years in current department or agency 17 46 18 10 7 1 0 64 17 264
2014 More than 20 years in current department or agency 10 65 10 10 4 0 0 76 15 28

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 33 15 8 3 5 2 71 13 319
2018 3 to 10 years in current department or agency 27 43 13 11 4 1 1 72 15 448
2018 11 to 20 years in current department or agency 28 40 13 11 6 3 0 70 17 341
2018 More than 20 years in current department or agency 37 32 16 10 5 0 0 69 15 38
2017 Less than 3 years in current department or agency 43 32 11 9 2 3 1 78 11 282
2017 3 to 10 years in current department or agency 33 38 11 8 5 2 1 74 14 609
2017 11 to 20 years in current department or agency 38 36 14 8 3 1 1 75 11 341
2017 More than 20 years in current department or agency 34 34 13 5 9 5 0 71 15 42
2014 Less than 3 years in current department or agency 33 32 11 12 4 7 1 71 18 288
2014 3 to 10 years in current department or agency 30 38 12 11 5 3 1 71 17 906
2014 11 to 20 years in current department or agency 29 38 16 10 4 3 1 70 14 263
2014 More than 20 years in current department or agency 33 36 22 7 3 0 0 68 10 28

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 30 16 5 2 2 1 77 7 316
2018 3 to 10 years in current department or agency 22 44 18 9 5 1 0 67 14 450
2018 11 to 20 years in current department or agency 26 41 18 9 6 1 0 67 15 342
2018 More than 20 years in current department or agency 27 35 15 15 9 0 0 61 24 38

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 21 22 15 12 7 17 5 56 24 319
2018 3 to 10 years in current department or agency 12 21 19 19 18 8 3 37 41 447
2018 11 to 20 years in current department or agency 10 20 22 22 19 6 1 32 44 345
2018 More than 20 years in current department or agency 20 20 20 11 24 5 0 42 37 38
2017 Less than 3 years in current department or agency 26 20 14 11 13 12 4 55 28 282
2017 3 to 10 years in current department or agency 13 22 17 16 22 8 3 39 42 612
2017 11 to 20 years in current department or agency 15 21 20 18 19 4 1 39 40 340
2017 More than 20 years in current department or agency 8 16 17 13 29 11 6 29 50 42
2014 Less than 3 years in current department or agency 19 18 17 15 14 15 2 44 36 288
2014 3 to 10 years in current department or agency 11 17 21 21 21 8 2 30 47 906
2014 11 to 20 years in current department or agency 12 18 14 19 24 11 1 34 49 264
2014 More than 20 years in current department or agency 11 21 26 17 14 12 0 36 35 28

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 32 10 11 6 7 1 70 18 320
2018 3 to 10 years in current department or agency 14 33 19 19 14 2 0 47 34 447
2018 11 to 20 years in current department or agency 11 30 21 18 20 0 1 41 38 345
2018 More than 20 years in current department or agency 8 30 21 21 19 0 0 39 40 38
2017 Less than 3 years in current department or agency 35 29 10 13 8 4 1 67 22 283
2017 3 to 10 years in current department or agency 18 33 15 18 13 2 0 52 32 614
2017 11 to 20 years in current department or agency 18 31 17 20 13 0 0 50 33 341
2017 More than 20 years in current department or agency 4 20 28 27 20 2 0 24 47 42
2014 Less than 3 years in current department or agency 29 35 16 10 7 3 1 66 18 288
2014 3 to 10 years in current department or agency 20 32 18 16 13 1 0 52 29 906
2014 11 to 20 years in current department or agency 15 33 18 20 11 3 0 49 32 264
2014 More than 20 years in current department or agency 16 21 41 22 0 0 0 36 22 28

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 24 13 14 12 5 4 57 28 318
2018 3 to 10 years in current department or agency 12 20 15 22 28 2 1 33 51 446
2018 11 to 20 years in current department or agency 11 20 15 23 30 2 1 31 54 344
2018 More than 20 years in current department or agency 17 10 21 21 28 0 3 28 51 37
2017 Less than 3 years in current department or agency 26 23 12 15 17 4 4 53 34 281
2017 3 to 10 years in current department or agency 14 21 14 21 27 1 2 36 49 612
2017 11 to 20 years in current department or agency 11 22 14 26 26 0 1 33 53 339
2017 More than 20 years in current department or agency 4 21 17 14 40 0 4 26 56 42
2014 Less than 3 years in current department or agency 19 21 13 21 16 6 4 45 41 288
2014 3 to 10 years in current department or agency 12 21 14 25 25 2 2 35 51 906
2014 11 to 20 years in current department or agency 11 17 18 22 27 3 2 29 52 264
2014 More than 20 years in current department or agency 8 25 20 18 22 3 4 36 43 28

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 39 19 4 3 2 1 74 7 320
2018 3 to 10 years in current department or agency 17 35 26 11 8 3 0 54 19 447
2018 11 to 20 years in current department or agency 16 34 26 10 10 3 0 52 21 343
2018 More than 20 years in current department or agency 19 28 20 18 9 5 0 50 29 38
2017 Less than 3 years in current department or agency 26 38 13 12 5 5 1 68 18 283
2017 3 to 10 years in current department or agency 17 37 21 14 7 3 0 56 22 611
2017 11 to 20 years in current department or agency 19 34 23 16 7 1 0 54 23 341
2017 More than 20 years in current department or agency 11 35 20 18 13 2 1 48 32 42

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 53 28 8 4 1 6 0 86 5 320
2018 3 to 10 years in current department or agency 37 35 17 4 3 4 0 75 7 446
2018 11 to 20 years in current department or agency 37 38 13 7 3 2 0 77 10 344
2018 More than 20 years in current department or agency 36 33 20 10 0 2 0 70 10 38
2017 Less than 3 years in current department or agency 47 31 9 4 5 5 0 82 9 282
2017 3 to 10 years in current department or agency 37 37 15 5 2 3 0 77 8 611
2017 11 to 20 years in current department or agency 39 36 15 3 3 3 0 77 7 340
2017 More than 20 years in current department or agency 34 32 21 9 5 0 0 66 14 42
2014 Less than 3 years in current department or agency 49 31 10 2 4 3 0 83 7 288
2014 3 to 10 years in current department or agency 40 33 14 4 3 6 0 78 7 904
2014 11 to 20 years in current department or agency 39 33 15 6 2 4 0 75 8 264
2014 More than 20 years in current department or agency 17 54 15 0 0 13 0 83 0 28

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 56 30 6 5 1 2 0 88 6 320
2018 3 to 10 years in current department or agency 35 39 16 6 3 1 0 74 10 449
2018 11 to 20 years in current department or agency 31 46 10 7 4 1 0 78 11 344
2018 More than 20 years in current department or agency 32 36 9 12 10 0 0 69 22 38
2017 Less than 3 years in current department or agency 47 36 8 6 3 1 0 83 9 282
2017 3 to 10 years in current department or agency 35 43 12 5 3 1 0 79 8 613
2017 11 to 20 years in current department or agency 35 41 13 8 2 1 0 77 10 340
2017 More than 20 years in current department or agency 22 50 10 9 6 2 0 74 15 42
2014 Less than 3 years in current department or agency 45 34 12 4 4 2 0 80 8 288
2014 3 to 10 years in current department or agency 38 37 12 7 3 3 0 77 10 905
2014 11 to 20 years in current department or agency 37 38 15 6 2 3 0 76 8 264
2014 More than 20 years in current department or agency 22 42 23 0 0 10 3 74 0 28

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 67 24 6 2 1 1 0 91 2 318
2018 3 to 10 years in current department or agency 37 41 12 7 4 0 0 78 10 446
2018 11 to 20 years in current department or agency 34 43 10 7 6 0 0 77 13 344
2018 More than 20 years in current department or agency 37 33 5 13 12 0 0 70 25 38
2017 Less than 3 years in current department or agency 63 25 7 3 2 0 0 88 5 282
2017 3 to 10 years in current department or agency 38 42 11 4 4 0 0 80 9 614
2017 11 to 20 years in current department or agency 36 39 12 8 4 0 0 75 13 341
2017 More than 20 years in current department or agency 30 39 13 4 11 2 0 71 16 42
2014 Less than 3 years in current department or agency 54 32 8 3 3 0 0 86 6 287
2014 3 to 10 years in current department or agency 40 35 13 7 3 0 0 76 11 902
2014 11 to 20 years in current department or agency 40 37 13 6 3 0 0 77 10 264
2014 More than 20 years in current department or agency 22 41 13 14 3 3 3 67 19 28

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 53 27 10 6 3 0 0 80 9 320
2018 3 to 10 years in current department or agency 27 36 18 10 9 0 0 64 18 449
2018 11 to 20 years in current department or agency 24 35 19 14 8 0 0 59 21 344
2018 More than 20 years in current department or agency 24 27 20 14 15 0 0 51 29 38
2017 Less than 3 years in current department or agency 51 26 12 8 2 0 0 77 11 281
2017 3 to 10 years in current department or agency 28 35 20 10 7 1 0 63 17 614
2017 11 to 20 years in current department or agency 28 32 18 13 8 1 0 61 22 340
2017 More than 20 years in current department or agency 17 36 6 22 15 4 0 55 39 42
2014 Less than 3 years in current department or agency 33 38 14 8 6 0 0 71 15 288
2014 3 to 10 years in current department or agency 21 34 22 14 8 1 0 55 23 904
2014 11 to 20 years in current department or agency 24 36 18 13 8 1 0 61 21 264
2014 More than 20 years in current department or agency 15 32 23 19 10 0 0 47 29 28

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 30 9 8 2 0 0 81 10 316
2018 3 to 10 years in current department or agency 25 38 18 13 6 0 0 63 19 450
2018 11 to 20 years in current department or agency 21 38 18 13 9 0 0 60 23 343
2018 More than 20 years in current department or agency 24 27 17 17 14 0 0 52 31 38
2017 Less than 3 years in current department or agency 52 26 10 8 3 0 0 78 11 282
2017 3 to 10 years in current department or agency 26 37 18 11 7 0 0 64 18 614
2017 11 to 20 years in current department or agency 27 33 19 13 7 1 0 61 20 341
2017 More than 20 years in current department or agency 17 38 9 18 14 4 0 57 34 42
2014 Less than 3 years in current department or agency 33 39 13 10 5 0 0 71 15 288
2014 3 to 10 years in current department or agency 21 35 20 16 7 1 0 56 24 905
2014 11 to 20 years in current department or agency 24 35 18 15 7 0 0 59 23 264
2014 More than 20 years in current department or agency 16 38 17 18 11 0 0 54 29 28

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 24 16 11 6 5 1 65 18 320
2018 3 to 10 years in current department or agency 26 24 21 13 12 2 1 52 26 449
2018 11 to 20 years in current department or agency 29 28 15 15 11 1 0 58 27 343
2018 More than 20 years in current department or agency 30 15 26 10 19 0 0 45 29 38
2017 Less than 3 years in current department or agency 41 22 14 14 5 3 1 66 19 283
2017 3 to 10 years in current department or agency 26 26 19 13 11 5 0 54 25 613
2017 11 to 20 years in current department or agency 26 27 22 15 8 2 0 55 23 341
2017 More than 20 years in current department or agency 28 22 18 17 7 6 1 55 25 42
2014 Less than 3 years in current department or agency 30 26 19 10 10 5 0 58 21 288
2014 3 to 10 years in current department or agency 22 25 19 17 12 4 1 50 30 906
2014 11 to 20 years in current department or agency 29 29 17 15 6 3 1 60 22 264
2014 More than 20 years in current department or agency 25 28 28 4 11 3 0 55 15 28
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 28 34 318
2018 3 to 10 years in current department or agency 34 30 35 449
2018 11 to 20 years in current department or agency 25 39 36 344
2018 More than 20 years in current department or agency 33 43 24 39
2017 Less than 3 years in current department or agency 44 26 30 281
2017 3 to 10 years in current department or agency 34 30 36 614
2017 11 to 20 years in current department or agency 26 40 33 341
2017 More than 20 years in current department or agency 27 43 30 41
2014 Less than 3 years in current department or agency 35 26 38 287
2014 3 to 10 years in current department or agency 35 28 37 907
2014 11 to 20 years in current department or agency 22 46 32 264
2014 More than 20 years in current department or agency 25 47 28 28

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 19 37 6 35 2 121
2018 3 to 10 years in current department or agency 6 27 52 9 2 4 158
2018 11 to 20 years in current department or agency 16 25 43 8 1 6 91
2018 More than 20 years in current department or agency 37 7 48 8 0 0 13
2017 Less than 3 years in current department or agency 1 17 29 3 41 9 121
2017 3 to 10 years in current department or agency 9 23 48 9 4 6 217
2017 11 to 20 years in current department or agency 24 25 41 3 2 4 96
2017 More than 20 years in current department or agency 76 0 16 0 0 8 12
2014 Less than 3 years in current department or agency 2 22 44 9 9999 24 104
2014 3 to 10 years in current department or agency 9 29 47 10 9999 5 322
2014 11 to 20 years in current department or agency 20 36 28 12 9999 3 63
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 10 90 319
2018 3 to 10 years in current department or agency 14 86 451
2018 11 to 20 years in current department or agency 19 81 342
2018 More than 20 years in current department or agency 19 81 39

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 41 64
2018 11 to 20 years in current department or agency 56 61

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 72 64
2018 11 to 20 years in current department or agency 60 61

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 64
2018 11 to 20 years in current department or agency 0 61

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 16 33

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 33

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 41 64
2018 11 to 20 years in current department or agency 38 61

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 45 64
2018 11 to 20 years in current department or agency 53 61

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 55 64
2018 11 to 20 years in current department or agency 45 61

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 53 64
2018 11 to 20 years in current department or agency 35 61

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 36 64
2018 11 to 20 years in current department or agency 46 61

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 55 64
2018 11 to 20 years in current department or agency 54 61

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 26 64
2018 11 to 20 years in current department or agency 41 61

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 33
2018 11 to 20 years in current department or agency 0 61

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 16 61

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 57 64
2018 11 to 20 years in current department or agency 44 61

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 19 64
2018 11 to 20 years in current department or agency 26 61

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 10 64
2018 11 to 20 years in current department or agency 16 61

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 61 64
2018 11 to 20 years in current department or agency 66 61

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 31 64
2018 11 to 20 years in current department or agency 35 61

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 15 33
2018 11 to 20 years in current department or agency 13 61

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 21 64
2018 11 to 20 years in current department or agency 20 61

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 16 64
2018 11 to 20 years in current department or agency 7 61

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 14 64
2018 11 to 20 years in current department or agency 16 61

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 10 64
2018 11 to 20 years in current department or agency 11 61

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 21 64
2018 11 to 20 years in current department or agency 17 61

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 10 60
2018 11 to 20 years in current department or agency 9 58

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 20 60
2018 11 to 20 years in current department or agency 16 58

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 9 60
2018 11 to 20 years in current department or agency 15 58

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 12 60

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 13 60
2018 11 to 20 years in current department or agency 13 58

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 11 58

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 14 60
2018 11 to 20 years in current department or agency 7 58

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 12 60

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 8 60
2018 11 to 20 years in current department or agency 15 58

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 26 60
2018 11 to 20 years in current department or agency 37 58

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 17 58

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 58 60
2018 11 to 20 years in current department or agency 56 58

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 31
2018 3 to 10 years in current department or agency 0 60

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 59 60
2018 11 to 20 years in current department or agency 60 58

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 60

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 7 60
2018 11 to 20 years in current department or agency 10 58

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 16 10 16 4 2 38 14 53 14 320
2018 3 to 10 years in current department or agency 14 17 21 10 8 26 6 44 25 449
2018 11 to 20 years in current department or agency 9 19 23 14 10 22 3 38 32 343
2018 More than 20 years in current department or agency 23 17 22 5 12 19 2 51 21 38
2017 Less than 3 years in current department or agency 18 10 18 6 4 30 15 51 18 283
2017 3 to 10 years in current department or agency 14 18 15 8 11 28 6 49 29 614
2017 11 to 20 years in current department or agency 14 20 21 13 9 17 6 43 29 341
2017 More than 20 years in current department or agency 4 14 17 24 17 19 4 24 53 42
2014 Less than 3 years in current department or agency 12 12 19 6 8 33 10 43 24 288
2014 3 to 10 years in current department or agency 11 14 22 11 9 26 7 37 30 906
2014 11 to 20 years in current department or agency 10 17 20 13 9 26 6 39 32 264
2014 More than 20 years in current department or agency 8 16 38 15 10 7 6 27 29 28

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 28 16 2 3 14 1 76 6 320
2018 3 to 10 years in current department or agency 26 33 20 9 6 5 0 62 16 450
2018 11 to 20 years in current department or agency 21 36 19 11 7 6 0 61 19 341
2018 More than 20 years in current department or agency 30 35 15 5 12 3 0 67 17 38
2017 Less than 3 years in current department or agency 36 28 15 6 3 12 1 74 9 282
2017 3 to 10 years in current department or agency 26 31 19 6 9 8 1 62 17 614
2017 11 to 20 years in current department or agency 26 32 19 11 7 5 1 62 19 340
2017 More than 20 years in current department or agency 19 38 17 9 13 4 0 60 23 41
2014 Less than 3 years in current department or agency 25 22 19 9 6 16 3 58 18 288
2014 3 to 10 years in current department or agency 18 25 23 11 6 16 2 52 21 906
2014 11 to 20 years in current department or agency 18 29 20 13 8 11 1 54 23 264
2014 More than 20 years in current department or agency 12 36 25 10 7 7 3 53 19 28
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 6 94 449
2018 11 to 20 years in current department or agency 9 91 343

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 34 30
2018 11 to 20 years in current department or agency 34 30

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 80 30

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 30

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 30
2018 11 to 20 years in current department or agency 0 30

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 0 30

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 21 30
2018 11 to 20 years in current department or agency 23 30

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 18 30

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 13 30

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 32 30
2018 11 to 20 years in current department or agency 26 30

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 18 30
2018 11 to 20 years in current department or agency 23 30

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 30
2018 11 to 20 years in current department or agency 0 30

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 19 30

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 30
2018 11 to 20 years in current department or agency 0 30

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 25 30
2018 11 to 20 years in current department or agency 19 30

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 30

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 18 30
2018 11 to 20 years in current department or agency 22 30

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 21 30
2018 11 to 20 years in current department or agency 39 30

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 15 30

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 22 30
2018 11 to 20 years in current department or agency 21 30

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 30

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 13 30

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 48 30
2018 11 to 20 years in current department or agency 44 30

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 30
2018 11 to 20 years in current department or agency 0 28

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 30
2018 11 to 20 years in current department or agency 0 28

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 22 30
2018 11 to 20 years in current department or agency 31 28

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 65 30
2018 11 to 20 years in current department or agency 44 28

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 0 28

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 60 30
2018 11 to 20 years in current department or agency 65 28

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 11 15 1 1 43 11 62 5 317
2018 3 to 10 years in current department or agency 14 17 21 4 2 36 5 52 12 449
2018 11 to 20 years in current department or agency 12 21 24 8 6 26 4 47 19 344
2018 More than 20 years in current department or agency 23 15 34 2 5 19 2 48 9 38
2017 Less than 3 years in current department or agency 22 8 15 2 1 43 9 63 6 283
2017 3 to 10 years in current department or agency 13 15 17 5 4 36 9 52 17 614
2017 11 to 20 years in current department or agency 17 15 25 5 3 29 7 49 12 340
2017 More than 20 years in current department or agency 14 13 23 11 2 28 9 43 21 42
2014 Less than 3 years in current department or agency 14 14 16 4 4 38 10 54 16 288
2014 3 to 10 years in current department or agency 11 14 24 4 3 36 7 45 12 906
2014 11 to 20 years in current department or agency 8 14 25 7 2 39 5 39 16 264
2014 More than 20 years in current department or agency 12 31 27 7 0 17 6 56 9 28

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 26 12 2 2 16 1 81 5 319
2018 3 to 10 years in current department or agency 26 33 21 6 2 12 0 68 9 449
2018 11 to 20 years in current department or agency 22 35 20 7 5 11 0 64 14 343
2018 More than 20 years in current department or agency 32 26 22 8 5 8 0 63 14 38
2017 Less than 3 years in current department or agency 42 25 9 3 1 19 1 84 5 282
2017 3 to 10 years in current department or agency 28 33 17 4 4 12 2 71 9 613
2017 11 to 20 years in current department or agency 31 29 21 5 2 10 1 68 8 341
2017 More than 20 years in current department or agency 19 42 12 9 4 14 0 70 15 42
2014 Less than 3 years in current department or agency 28 25 16 5 3 20 3 68 11 287
2014 3 to 10 years in current department or agency 20 28 22 5 2 21 2 63 9 904
2014 11 to 20 years in current department or agency 19 31 22 6 2 19 1 63 10 264
2014 More than 20 years in current department or agency 19 36 22 3 0 17 3 69 4 28
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 15 22 29 15 17 1 1 38 32 319
2018 3 to 10 years in current department or agency 14 28 21 15 21 0 1 42 36 450
2018 11 to 20 years in current department or agency 17 21 25 15 20 0 2 39 35 343
2018 More than 20 years in current department or agency 21 34 28 8 7 0 3 56 15 39
2017 Less than 3 years in current department or agency 16 21 20 18 23 1 1 38 42 282
2017 3 to 10 years in current department or agency 17 26 20 14 21 0 2 44 36 614
2017 11 to 20 years in current department or agency 22 24 22 12 17 1 2 47 30 341
2017 More than 20 years in current department or agency 33 23 14 16 10 2 2 58 27 41

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 28 27 11 5 0 0 56 16 320
2018 3 to 10 years in current department or agency 13 26 29 19 13 0 0 39 32 451
2018 11 to 20 years in current department or agency 12 24 30 20 14 0 0 36 34 343
2018 More than 20 years in current department or agency 8 20 42 16 15 0 0 27 31 39
2017 Less than 3 years in current department or agency 29 27 26 11 7 0 1 57 17 283
2017 3 to 10 years in current department or agency 16 30 23 17 12 0 1 47 30 613
2017 11 to 20 years in current department or agency 14 29 25 16 14 0 1 45 30 339
2017 More than 20 years in current department or agency 14 35 20 21 10 0 0 49 31 42

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 30 16 8 3 0 1 72 11 319
2018 3 to 10 years in current department or agency 19 31 25 15 9 0 1 51 24 446
2018 11 to 20 years in current department or agency 16 30 30 16 7 0 2 47 23 341
2018 More than 20 years in current department or agency 11 33 38 7 11 0 0 44 18 38
2017 Less than 3 years in current department or agency 43 23 18 10 5 0 1 66 15 283
2017 3 to 10 years in current department or agency 20 34 22 14 8 0 2 54 23 613
2017 11 to 20 years in current department or agency 18 29 26 17 10 0 1 47 27 339
2017 More than 20 years in current department or agency 20 21 43 12 4 0 0 41 16 42

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 27 20 11 7 1 2 61 19 319
2018 3 to 10 years in current department or agency 14 21 27 21 15 1 2 36 37 449
2018 11 to 20 years in current department or agency 12 25 23 20 19 0 1 37 40 340
2018 More than 20 years in current department or agency 5 19 32 24 20 0 0 24 44 39
2017 Less than 3 years in current department or agency 29 25 22 13 10 0 1 55 23 283
2017 3 to 10 years in current department or agency 16 24 25 18 15 0 2 41 34 614
2017 11 to 20 years in current department or agency 14 22 25 20 18 1 1 36 38 339
2017 More than 20 years in current department or agency 11 23 25 24 17 0 0 34 41 42

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 59 20 10 3 3 1 5 83 7 319
2018 3 to 10 years in current department or agency 39 28 15 8 5 0 5 71 13 449
2018 11 to 20 years in current department or agency 38 26 14 10 7 0 6 67 18 337
2018 More than 20 years in current department or agency 21 44 21 7 5 0 2 66 12 39
2017 Less than 3 years in current department or agency 52 22 9 6 5 1 5 79 11 282
2017 3 to 10 years in current department or agency 39 29 15 4 6 0 7 73 11 612
2017 11 to 20 years in current department or agency 38 29 16 8 5 1 3 69 14 340
2017 More than 20 years in current department or agency 39 15 17 17 5 2 5 58 23 42

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 28 19 8 5 1 1 68 13 318
2018 3 to 10 years in current department or agency 23 28 25 13 10 0 1 52 23 448
2018 11 to 20 years in current department or agency 21 30 22 14 13 0 1 51 27 341
2018 More than 20 years in current department or agency 16 12 47 15 11 0 0 27 26 39
2017 Less than 3 years in current department or agency 32 33 18 11 5 0 0 65 16 283
2017 3 to 10 years in current department or agency 24 29 23 14 9 0 1 54 23 610
2017 11 to 20 years in current department or agency 22 31 25 12 9 0 1 53 21 337
2017 More than 20 years in current department or agency 16 32 29 9 13 2 0 48 22 42

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 31 22 6 3 1 1 69 9 319
2018 3 to 10 years in current department or agency 17 33 28 12 9 1 1 50 21 446
2018 11 to 20 years in current department or agency 12 40 25 13 8 0 1 53 22 342
2018 More than 20 years in current department or agency 21 21 18 28 12 0 0 42 41 39
2017 Less than 3 years in current department or agency 32 31 19 12 5 1 1 64 17 283
2017 3 to 10 years in current department or agency 20 31 23 15 8 0 1 53 24 610
2017 11 to 20 years in current department or agency 18 33 25 16 7 1 1 52 23 337
2017 More than 20 years in current department or agency 9 22 34 18 14 2 1 32 33 41

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 31 25 8 2 0 1 64 10 318
2018 3 to 10 years in current department or agency 16 32 30 13 8 0 1 48 21 449
2018 11 to 20 years in current department or agency 12 34 29 13 10 1 1 47 23 341
2018 More than 20 years in current department or agency 10 25 34 17 15 0 0 35 31 39
2017 Less than 3 years in current department or agency 32 32 21 9 6 0 0 64 14 283
2017 3 to 10 years in current department or agency 16 33 25 16 8 1 1 50 25 611
2017 11 to 20 years in current department or agency 14 30 28 18 9 0 1 44 27 338
2017 More than 20 years in current department or agency 10 32 20 15 20 0 3 43 36 41

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 29 26 8 7 0 1 58 16 319
2018 3 to 10 years in current department or agency 23 30 26 11 9 0 1 53 21 450
2018 11 to 20 years in current department or agency 20 29 28 12 9 0 2 50 22 341
2018 More than 20 years in current department or agency 19 24 25 20 13 0 0 43 32 38
2017 Less than 3 years in current department or agency 34 27 19 11 8 0 0 61 20 282
2017 3 to 10 years in current department or agency 25 29 20 16 9 0 1 55 25 610
2017 11 to 20 years in current department or agency 21 32 21 13 11 1 1 55 24 338
2017 More than 20 years in current department or agency 20 15 22 22 21 0 0 34 44 41

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 33 20 8 2 1 1 70 10 317
2018 3 to 10 years in current department or agency 29 30 24 9 5 1 1 61 14 450
2018 11 to 20 years in current department or agency 22 30 28 11 6 0 2 53 18 342
2018 More than 20 years in current department or agency 19 27 33 13 8 0 0 46 21 39
2017 Less than 3 years in current department or agency 41 32 17 7 3 0 0 73 10 281
2017 3 to 10 years in current department or agency 30 31 21 10 4 1 2 63 15 612
2017 11 to 20 years in current department or agency 26 31 21 12 7 1 2 59 20 338
2017 More than 20 years in current department or agency 15 23 35 17 7 2 0 39 25 42

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 55 22 11 7 4 0 2 79 11 318
2018 3 to 10 years in current department or agency 46 25 15 8 6 0 1 71 14 444
2018 11 to 20 years in current department or agency 45 26 15 4 7 0 2 73 12 338
2018 More than 20 years in current department or agency 47 26 13 10 5 0 0 72 15 39
2017 Less than 3 years in current department or agency 56 24 13 3 3 0 1 81 6 283
2017 3 to 10 years in current department or agency 45 27 15 7 4 0 2 74 11 614
2017 11 to 20 years in current department or agency 46 29 15 5 3 0 3 77 8 338
2017 More than 20 years in current department or agency 53 19 14 8 5 0 0 72 13 42

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 75 12 4 4 1 0 3 90 6 319
2018 3 to 10 years in current department or agency 68 15 7 2 2 1 4 87 5 448
2018 11 to 20 years in current department or agency 70 14 8 2 2 0 3 87 5 342
2018 More than 20 years in current department or agency 59 21 13 0 2 0 5 84 2 39

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 79 10 4 4 2 0 2 91 5 319
2018 3 to 10 years in current department or agency 65 15 5 6 4 1 4 85 11 447
2018 11 to 20 years in current department or agency 60 14 10 4 8 1 4 78 12 340
2018 More than 20 years in current department or agency 59 15 5 5 11 0 5 77 18 39
2017 Less than 3 years in current department or agency 80 8 3 4 2 0 3 91 6 282
2017 3 to 10 years in current department or agency 69 14 6 3 4 1 3 86 8 614
2017 11 to 20 years in current department or agency 68 16 5 4 4 1 2 87 8 341
2017 More than 20 years in current department or agency 57 16 8 13 4 0 2 75 17 42

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 63 20 12 2 3 0 1 83 5 319
2018 3 to 10 years in current department or agency 52 29 11 4 2 0 2 82 6 447
2018 11 to 20 years in current department or agency 43 32 11 7 5 0 2 77 12 344
2018 More than 20 years in current department or agency 60 22 7 5 6 0 0 82 11 37
2017 Less than 3 years in current department or agency 70 20 4 2 2 0 3 92 4 283
2017 3 to 10 years in current department or agency 51 28 13 4 1 0 2 81 6 611
2017 11 to 20 years in current department or agency 44 37 8 6 2 0 2 83 8 339
2017 More than 20 years in current department or agency 59 30 3 6 0 0 2 91 6 42

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 64 17 11 4 3 0 1 82 7 317
2018 3 to 10 years in current department or agency 43 27 15 7 7 0 2 71 14 449
2018 11 to 20 years in current department or agency 42 23 14 8 10 0 1 66 19 344
2018 More than 20 years in current department or agency 37 20 15 13 15 0 0 57 28 39
2017 Less than 3 years in current department or agency 70 11 9 4 4 0 2 84 8 283
2017 3 to 10 years in current department or agency 50 25 11 8 5 0 1 76 13 612
2017 11 to 20 years in current department or agency 49 25 13 6 5 0 2 75 11 341
2017 More than 20 years in current department or agency 58 14 7 16 5 0 0 72 21 42

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 55 9 4 1 2 0 29 91 4 316
2018 3 to 10 years in current department or agency 48 14 6 1 1 0 31 90 2 444
2018 11 to 20 years in current department or agency 42 21 7 3 2 0 25 85 6 344
2018 More than 20 years in current department or agency 47 8 11 0 0 0 34 84 0 39
2017 Less than 3 years in current department or agency 67 9 3 2 1 0 18 93 3 282
2017 3 to 10 years in current department or agency 51 15 5 2 1 0 26 89 4 613
2017 11 to 20 years in current department or agency 48 20 6 2 1 0 23 89 4 340
2017 More than 20 years in current department or agency 41 17 6 4 0 0 31 85 6 42

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 68 17 8 0 1 0 6 90 2 317
2018 3 to 10 years in current department or agency 61 21 7 2 2 0 7 89 3 448
2018 11 to 20 years in current department or agency 59 24 9 3 2 0 3 86 5 342
2018 More than 20 years in current department or agency 60 25 7 3 0 0 6 90 3 39
2017 Less than 3 years in current department or agency 76 14 3 2 0 0 5 95 2 282
2017 3 to 10 years in current department or agency 65 18 6 2 1 0 8 91 3 613
2017 11 to 20 years in current department or agency 64 23 5 2 1 0 5 91 4 339
2017 More than 20 years in current department or agency 76 14 6 0 0 2 3 94 0 42

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 59 15 7 7 10 0 1 75 18 319
2018 3 to 10 years in current department or agency 66 17 5 4 3 0 4 87 7 449
2018 11 to 20 years in current department or agency 71 17 3 2 5 0 3 90 7 342
2018 More than 20 years in current department or agency 81 10 0 7 0 0 3 93 7 39
2017 Less than 3 years in current department or agency 59 11 10 6 10 0 3 73 17 282
2017 3 to 10 years in current department or agency 64 17 6 4 3 0 5 86 7 615
2017 11 to 20 years in current department or agency 70 17 4 3 3 0 4 90 6 338
2017 More than 20 years in current department or agency 70 15 4 0 2 2 7 93 2 42

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 30 12 6 1 0 1 80 7 319
2018 3 to 10 years in current department or agency 48 28 15 4 2 0 3 78 6 447
2018 11 to 20 years in current department or agency 40 34 17 4 3 1 2 76 7 343
2018 More than 20 years in current department or agency 51 33 12 2 2 0 0 83 4 39
2017 Less than 3 years in current department or agency 58 26 9 3 2 0 2 86 5 281
2017 3 to 10 years in current department or agency 50 27 13 4 2 1 3 80 6 615
2017 11 to 20 years in current department or agency 47 29 13 4 3 0 3 79 7 336
2017 More than 20 years in current department or agency 61 19 8 4 2 2 5 85 7 42

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 15 42 34 9 1 0 0 57 10 318
2018 3 to 10 years in current department or agency 10 28 39 17 6 0 0 39 23 451
2018 11 to 20 years in current department or agency 8 27 40 21 4 0 0 34 26 343
2018 More than 20 years in current department or agency 8 16 50 18 9 0 0 23 27 39
2017 Less than 3 years in current department or agency 14 37 33 13 3 0 0 51 16 283
2017 3 to 10 years in current department or agency 8 32 40 14 6 0 0 40 20 615
2017 11 to 20 years in current department or agency 8 29 42 14 6 1 1 37 20 341
2017 More than 20 years in current department or agency 5 32 33 24 6 0 0 37 30 42

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 13 37 30 15 0 1 45 18 309
2018 3 to 10 years in current department or agency 12 20 41 19 8 0 0 27 32 445
2018 11 to 20 years in current department or agency 9 29 42 13 5 1 0 19 38 340
2018 More than 20 years in current department or agency 12 44 34 8 2 0 0 10 56 38
2017 Less than 3 years in current department or agency 6 16 34 31 14 0 0 45 22 283
2017 3 to 10 years in current department or agency 9 19 42 24 6 0 0 30 28 614
2017 11 to 20 years in current department or agency 8 22 45 18 5 1 1 24 31 339
2017 More than 20 years in current department or agency 9 23 51 14 3 0 0 17 32 41

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 33 9 5 3 2 0 82 9 319
2018 3 to 10 years in current department or agency 34 45 12 7 1 0 0 79 9 448
2018 11 to 20 years in current department or agency 37 44 10 5 3 1 0 82 8 343
2018 More than 20 years in current department or agency 31 43 5 14 5 2 0 77 19 39
2017 Less than 3 years in current department or agency 37 36 13 8 4 1 1 74 12 282
2017 3 to 10 years in current department or agency 32 44 9 8 4 2 0 78 13 613
2017 11 to 20 years in current department or agency 32 47 10 7 1 2 0 81 9 341
2017 More than 20 years in current department or agency 31 49 4 6 7 2 0 82 14 41

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 35 13 9 3 1 0 74 13 320
2018 3 to 10 years in current department or agency 21 38 17 16 8 1 0 59 24 448
2018 11 to 20 years in current department or agency 14 43 16 15 10 2 0 59 25 345
2018 More than 20 years in current department or agency 21 17 27 23 11 0 0 38 34 39
2017 Less than 3 years in current department or agency 30 38 10 14 5 2 1 70 20 283
2017 3 to 10 years in current department or agency 16 43 14 17 10 1 0 60 27 614
2017 11 to 20 years in current department or agency 18 41 13 19 9 1 0 59 28 340
2017 More than 20 years in current department or agency 4 41 27 12 15 0 0 46 27 42
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 19 22 31 14 11 2 2 20 80 319
2018 3 to 10 years in current department or agency 22 28 24 9 14 2 1 22 78 451
2018 11 to 20 years in current department or agency 27 30 21 9 11 2 0 27 73 344
2018 More than 20 years in current department or agency 40 24 27 5 4 0 0 40 60 39
2017 Less than 3 years in current department or agency 17 24 21 12 23 2 1 17 83 283
2017 3 to 10 years in current department or agency 26 25 21 10 15 3 0 26 74 613
2017 11 to 20 years in current department or agency 34 25 19 9 8 4 1 36 64 340
2017 More than 20 years in current department or agency 41 24 12 9 10 2 2 43 57 42

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 243
2018 3 to 10 years in current department or agency 21 338
2018 11 to 20 years in current department or agency 18 246
2018 More than 20 years in current department or agency 4 24
2017 Less than 3 years in current department or agency 33 233
2017 3 to 10 years in current department or agency 21 440
2017 11 to 20 years in current department or agency 13 206
2017 More than 20 years in current department or agency 4 23

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 243
2018 3 to 10 years in current department or agency 36 338
2018 11 to 20 years in current department or agency 27 246
2018 More than 20 years in current department or agency 25 24
2017 Less than 3 years in current department or agency 43 233
2017 3 to 10 years in current department or agency 33 440
2017 11 to 20 years in current department or agency 27 206
2017 More than 20 years in current department or agency 15 23

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 243
2018 3 to 10 years in current department or agency 32 338
2018 11 to 20 years in current department or agency 31 246
2018 More than 20 years in current department or agency 14 24
2017 Less than 3 years in current department or agency 27 233
2017 3 to 10 years in current department or agency 24 440
2017 11 to 20 years in current department or agency 20 206
2017 More than 20 years in current department or agency 14 23

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 243
2018 3 to 10 years in current department or agency 46 338
2018 11 to 20 years in current department or agency 47 246
2018 More than 20 years in current department or agency 54 24
2017 Less than 3 years in current department or agency 32 233
2017 3 to 10 years in current department or agency 53 440
2017 11 to 20 years in current department or agency 56 206
2017 More than 20 years in current department or agency 57 23

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 3 243
2018 3 to 10 years in current department or agency 10 338
2018 11 to 20 years in current department or agency 9 246
2018 More than 20 years in current department or agency 4 24
2017 Less than 3 years in current department or agency 4 233
2017 3 to 10 years in current department or agency 12 440
2017 11 to 20 years in current department or agency 8 206
2017 More than 20 years in current department or agency 0 23

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 243
2018 3 to 10 years in current department or agency 38 338
2018 11 to 20 years in current department or agency 43 246
2018 More than 20 years in current department or agency 27 24

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 243
2018 3 to 10 years in current department or agency 33 338
2018 11 to 20 years in current department or agency 27 246
2018 More than 20 years in current department or agency 30 24
2017 Less than 3 years in current department or agency 42 233
2017 3 to 10 years in current department or agency 35 440
2017 11 to 20 years in current department or agency 36 206
2017 More than 20 years in current department or agency 25 23

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Less than 3 years in current department or agency 2 46 19 13 3 17 230
2018 3 to 10 years in current department or agency 5 31 21 14 9 21 328
2018 11 to 20 years in current department or agency 6 35 18 13 6 22 237
2018 More than 20 years in current department or agency 6 20 29 19 0 26 22
2017 Less than 3 years in current department or agency 3 43 19 10 7 18 228
2017 3 to 10 years in current department or agency 2 40 22 12 5 19 426
2017 11 to 20 years in current department or agency 5 42 21 9 8 15 203
2017 More than 20 years in current department or agency 4 58 13 4 0 22 23

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 66 244
2018 3 to 10 years in current department or agency 24 76 334
2018 11 to 20 years in current department or agency 24 76 245
2018 More than 20 years in current department or agency 21 79 24

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 16 26 16 19 17 1 5 45 38 243
2018 3 to 10 years in current department or agency 7 23 16 21 25 1 7 32 50 337
2018 11 to 20 years in current department or agency 7 26 16 15 28 1 7 35 48 243
2018 More than 20 years in current department or agency 0 24 24 23 20 9 0 26 47 23
2017 Less than 3 years in current department or agency 16 19 15 15 23 2 9 40 43 233
2017 3 to 10 years in current department or agency 10 21 17 19 26 2 6 34 48 440
2017 11 to 20 years in current department or agency 11 21 18 18 20 2 10 36 43 208
2017 More than 20 years in current department or agency 13 13 13 14 43 0 4 27 60 22

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 13 12 27 39 1 4 18 69 242
2018 3 to 10 years in current department or agency 2 7 13 22 50 3 3 9 77 338
2018 11 to 20 years in current department or agency 3 9 10 19 51 2 5 13 76 246
2018 More than 20 years in current department or agency 0 10 24 16 37 8 5 11 61 23
2017 Less than 3 years in current department or agency 4 6 9 23 53 2 4 11 79 233
2017 3 to 10 years in current department or agency 2 7 8 20 58 2 3 9 82 440
2017 11 to 20 years in current department or agency 1 9 14 20 45 3 9 11 73 208
2017 More than 20 years in current department or agency 4 9 15 11 59 0 3 13 72 23

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 26 14 8 7 3 11 67 17 320
2018 3 to 10 years in current department or agency 32 14 16 13 15 2 7 51 31 450
2018 11 to 20 years in current department or agency 37 15 13 11 16 1 7 56 29 344
2018 More than 20 years in current department or agency 46 13 22 5 12 0 2 61 17 39
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